Earnings Release • May 11, 2023
Earnings Release
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| Informazione Regolamentata n. 1967-35-2023 |
Data/Ora Ricezione 11 Maggio 2023 17:45:22 |
Euronext Star Milan | |
|---|---|---|---|
| Societa' | : | DOVALUE | |
| Identificativo Informazione Regolamentata |
: | 176797 | |
| Nome utilizzatore | : | DOVALUEN08 - Goretti | |
| Tipologia | : | REGEM | |
| Data/Ora Ricezione | : | 11 Maggio 2023 17:45:22 | |
| Data/Ora Inizio Diffusione presunta |
: | 11 Maggio 2023 17:45:23 | |
| Oggetto | : | Consolidated interim report as of March 31st, 2023 |
|
| Testo del comunicato |
Vedi allegato.



Rome, May 11th, 2023 – The Board of Directors of doValue S.p.A. (the "Company", the "Group" or "doValue") has approved today the Consolidated Interim Report as of March 31st, 2023.
| Income Statement and Other Data | Q1 2023 | Q1 2022 | Delta |
|---|---|---|---|
| Collections | €1,063m | €1,290m | -17.6% |
| Collection Rate | 4.1% | 4.2% | -0.1 p.p. |
| Gross Revenues | €101.4m | €131.3m | -22.7% |
| Net Revenues | €91.8m | €116.1m | -21.0% |
| Operating Expenses | €61.7m | €77.2m | -20.2% |
| EBITDA including non-recurring items | €30.1m | €38.9m | -22.6% |
| EBITDA excluding non-recurring items | €30.1m | €39.3m | -23.4% |
| EBITDA margin excluding non-recurring items | 29.7% | 30.0% | -0.3 p.p. |
| Net Income including non-recurring items | €(2.7)m | €8.9m | n.m. |
| Net Income excluding non-recurring items | €0.5m | €10.4m | n.m. |
| Capex | €1.4m | €5.1m | €(3.7)m |
| Balance Sheet and Other Data | 31-Mar-23 | 31-Dec-22 | Delta |
|---|---|---|---|
| Gross Book Value | €120,204m | €120,478m | -0.2% |
| Net Debt | €432.7m | €429.9m | +0.7% |
| Financial Leverage (Net Debt / EBITDA ex NRIs) | 2.2x | 2.1x | +0.1 p.p. |

As of March 31st, 2023, the Gross Book Value stands at €120.2 billion, essentially flat compared to December 31st , 2022, and is the result of new GBV onboarded for €2.3 billion, collections for €1.1 billion, write offs for €0.8 billion and disposals from clients for €0.7 billion.
In Q1 2023, the Group has added approx. €2.3 billion of new GBV, made of €0.9 billion of forward flows (+17% Yearon-Year) and €1.4 billion of new mandates. In particular, the new mandates related for €0.6 billion to Italy (most of which linked to UTP portfolios contributed to the Efesto Fund), €0.6 billion to the Hellenic Region (most of which related to Project Souq) and €0.2 billion to Iberia.
As a reminder, as of March 31st , 2023, there were approx. €3.9 billion of new mandates already secured and not yet onboarded (mostly related to the €2.2 billion Project Sky in Cyprus and the €1.0 billion Project Frontier II in Greece).
The operational and financial results achieved in Q1 2023, which are broadly in line with management's expectations and budget, have been affected by macro-slowdown (driven by inflation and higher financing costs which affect both SMEs and Households, coupled with a slowdown in auctions in Italy) and few specific exogenous factors (in particular the courts' strike in Spain as well as elections that were held in Cyprus).
Collections in Q1 2023 stood at €1.1 billion (-17.6% vs Q1 2022, or +5.9% excluding Sareb) with the Year-on-Year trajectory being better than corresponding trajectory in GBV. In more details, collections were relatively stable in Italy at €0.4 billion (-4.3% Year-on-Year) and strong in the Hellenic Region at €0.4 billion (+19.2% Year-on-Year, despite negative impact deriving from elections in Cyprus). In Iberia, on top of the off-boarding of the Sareb portfolio, a significant strike affected the activity of the Spanish courts for most of Q1 2023 thus negatively impacting collections in the region which stood at €0.3 billion (-50.9% Year-on-Year, but +3.1% excluding the effect of the Sareb portfolio offboarding).
The Collection Rate is equal to 4.1% as of March 31st , 2023, stable compared to 2022.
In Q1 2023, doValue has recorded Gross Revenues for €101.4 million, a decline of 22.7% compared to the €131.3 million recorded in Q1 2022.
Servicing Revenues, equal to €87.9 million in Q1 2023, show a decline of 25.1% vs Q1 2022 (€117.4 million) mainly driven by negative performance of Iberia (decline of 55.5%, mainly due to the Sareb portfolio off-boarding and the impact of the court strike in Spain) as well as by the slower activity in Italy (decline of 23.1%), partially offset by a relatively more resilient performance in the Hellenic Region (decline of 6.1%). The decline in Servicing Revenues was more pronounced in the REO segment (-37.9% Year-on-Year) considering the importance of the REO activity related to the Sareb contract, than to the NPE segment (-22.8% Year-on-Year).
Revenues from Co-investments are equal to €0.4 million in Q1 2023, substantially in line with the €0.4 million recorded in Q1 2022. The contribution of Ancillary Revenues is €13.1 million, substantially in line with the €13.5 million of Q1 2022.
Outsourcing Fees have decreased both in absolute terms (by 36.2%) and as a percentage of Gross Revenues (from 11.5% in Q1 2022 to 9.5% in Q1 2023) partially reflecting a different revenue mix (the activity performed on the Sareb portfolio comprised an above average outsourcing activity related to REO) but also the insourcing of some business processes, in particular in Italy, which allow to efficiently deploy the current available workforce available capacity.

Net Revenues, equal to €91.8 million, have declined by 21.0% compared to €116.1 million in Q1 2022.
Operating Expenses, equal to €61.7 million for Q1 2023 (€77.2 million in Q1 2022) decreased by 20.2% Year-on-Year and have marginally increased as a percentage of Gross Revenues to 61% (from 59% in Q1 2022). The decline in Operating Expenses in absolute terms of €15.6 million is driven by cost savings across all expenditure items (HR, IT, Real Estate and SG&A) and in particular also reflect the 20.4% Year-on-Year FTE reduction in Iberia (mostly related to the post-Sareb restructuring program).
EBITDA excluding non-recurring items declined by 23.4% to €30.1 million (from €39.3 million in Q1 2022), with a decline in margin of 0.3 p.p., from 30.0% to 29.7%. There were zero nonrecurring items recorded above EBITDA in Q1 2023 (and €0.4 million in Q1 2022).
Net Income including non-recurring items stands at a loss of €2.7 million in Q1 2023, compared to a positive result of €8.9 million in Q1 2022. The decline is primarily related to the decline in EBITDA (lower by €8.8 million Year-on-Year), increase in provisions for risk and charges (higher by €4.6 million Year-on-Year), fair value movements (lower by €2.0 million Year-on-Year), partially compensated by taxes (lower by €1.3 million Year-on-Year) and minorities (lower by €1.5 million Year-on-Year).
Excluding non-recurring items, Net Income stands at €0.5 million, compared to a positive result of €10.4 million in Q1 2022. The non-recurring items included below the EBITDA for Q1 2023 mainly refer to provisions for redundancies for approx. €4.3 million (pre-taxes and pre-minorities).
Cash flow from Operations stood at €22.1 million in Q1 2023, a growth of 41.6% vs Q1 2022. The overall cash flow generation in Q1 2023 reflects the customary seasonality of the business as well as higher taxes paid vs Q1 2022.
Net Debt as of March 31st, 2023, stood at €432.7 million, compared to €429.9 million as of December 31st, 2022. Financial Leverage (represented by the ratio between Net Debt and EBITDA excluding non-recurring items) stands at 2.2x as of March 31st, 2023, (vs 2.1x as of December 31st, 2022) due to the combined effect of the marginal increase in Net Debt and the lower EBITDA excluding non-recurring items for the last twelve months. The Financial Leverage of 2.2x is at the lower end of the 2.0-3.0x target range as reiterated in the Business Plan 2022-2024, thus making the balance sheet of doValue conservative. In addition, as of March 31st, 2023, doValue had €126.3 million of cash on its balance sheet and €133.5 million of lines available and not drawn.
On April 27 th, 2023, the Annual General Meeting of doValue approved the dividend related to the fiscal year 2022 of €0.60 per share for a total amount of approx. €47.5 million. The dividend was paid on May 10th, 2023.
The dividend is consistent with the policy approved in the context of the Business Plan 2022-2024 which foresees compounded annual growth rate (CAGR) of the Dividend Per Share of at least 20% in the period 2021-2024.

On March 17th, 2023, the Board of Directors of doValue S.p.A. communicated that, on the same day, it had been notified by the Chief Executive Officer Andrea Mangoni of the intention to offer his resignation from his role, to take on new professional opportunities.
On April 27th, 2023, the Board of Directors of doValue S.p.A. has co-opted Manuela Franchi as acting Chief Executive Officer of the Group. With the aim of ensuring full continuity and stability in the management of the Group, the powers and delegations of Manuela Franchi reflect in substance the ones previously held by Andrea Mangoni, except for extraordinary transactions (which will continue to be held by the Board of Directors).
The Board of Directors has also activated a process for the individuation of the person that will assume the role of Group Chief Executive Officer, a process which includes the evaluation of internal and external candidates to doValue. The process is expected to be concluded during the second half of 2023.
Manuela Franchi has assumed the role of Chief Executive Officer temporarily until the nomination of the Chief Executive Officer ultimately chosen, or until a possible confirmation of her role.
Since the beginning of 2023, doValue has been active on several fronts across the three regions in which it operates, below is a summary of all the main initiatives and key mandates.
During today's meeting, the Board assessed the possession of the independence requirements pursuant to art. 148, paragraph 3, of Legislative Decree 58/1998 (TUF) and by art. 2 of the Corporate Governance Code of listed companies headed by the Director Roberta Neri, as declared by the same. As such, the Chairman Giovanni Castellaneta and the Directors Nunzio Guglielmino, Giovanni Battista Dagnino, Cristina Finocchi Mahne, Roberta Neri and Marella Idi Maria Villa currently possess the independence requirements.

The collection activity of doValue has historically proven to be resilient and not particularly correlated to GDP changes. Having said that, a material deterioration in macro-conditions could negatively affect the ability to collect of the Group.
European Banks have gone through a significant deleveraging process since 2014, selling and securitising €585 billion euro of non-performing exposures and achieving record-low NPE ratios (EBA data as of December 2022 indicate a weighted-average NPE ratio for banks in Italy, Spain, Greece, Portugal and Cyprus in the region of 2.7%).
At the same time, the level of Stage 2 loans in Southern Europe has materially increased since post-COVID, and currently stands at around 9.2% (with Italy, Portugal, Greece and Cyprus featuring even higher levels of Stage 2 loans at 12.2%, 11.5%, 11.4% and 13.1% respectively). These loans could become NPEs if macro-conditions deteriorate further. Data published by third party institutions already show that corporates default rates in Italy have increased in 2022, mainly in the corporate sector, and they are expected to increase further in 2023 and 2024.
The pipeline of potential servicing mandates for 2023-2024 across Southern Europe is currently estimated by doValue at approximately €58 billion (including an estimated €18 billion related to secondary NPL transactions) and is likely to grow further in the coming quarters, as the currently challenging macro-economic conditions and stress factors (inflation and interest rates in primis) are likely to lead to increased production of NPEs.
The fact that the amount of NPEs currently owned by investors and securitisation vehicles has materially increased over the years compared to the amount currently held by banks on their balance sheets has favoured the creation of a secondary NPL market, in particular in Greece, which is an attractive market for leading servicers such as doValue. In addition, the reperforming loan market, currently gaining traction in Greece, constitutes a further growth avenue for the Group, possibly also beyond Greece into Italy and in Spain.
More generally, doValue activity is underpinned by exogenous and favourable medium to long-term tailwinds, in particular as the current stringent banking regulation (IFRS 9, Calendar Provisioning, Basel IV) will continue to push banks to manage their balance sheets very proactively and in keeping low NPE ratios going forward. In addition, the well-established outsourcing model has been extended from NPLs to UTPs (in particular in Italy) and could be extended further across the credit spectrum.
***
Davide Soffietti, in his capacity as Financial Reporting Officer responsible for preparing corporate accounting documents, certifies – pursuant to Article 154-bis, paragraph 2, of Legislative Decree 58/1998 (Testo Unico della Finanza) – that the accounting information in this press release is consistent with the data in the accounting documentation, books and other accounting records.
The Consolidated Interim Report as of March 31 th , 2023, will be made available to the public at the Company's headquarters and at Borsa Italiana, as well as on the website www.dovalue.it in the "Investor Relations / Financial Reports and Presentations" section by the statutory deadlines.
We inform you that doValue S.p.A. has adopted the simplified rules provided for in Articles 70, paragraph 8, and 71, paragraph 1-bis, of the Consob Issuers Regulation no. 11971/1999, subsequently amended, and has therefore exercised the option to derogate from compliance with the obligations to publish the information documents provided for in Articles 70, paragraph 6, and 71, paragraph 1, of that Regulation on the occasion of significant mergers, spinoffs, capital increases through the contribution of assets in kind, acquisitions and sales.

doValue is the main operator in Southern Europe in the management of credit and real estate for banks and investors. With more than 20 years of experience and approximately €120 billion of assets under management (Gross Book Value) across Italy, Spain, Portugal, Greece and Cyprus, doValue Group's activities contribute to the economic growth by promoting the sustainable development of the financial system. With its 3,200 employees, doValue offers an integrated range of services: management of Non-Performing Loans (NPL), Unlikely To Pay (UTP), Early Arrears, and performing credit, real estate management, master servicing, data processing and other ancillary services for credit management. The shares of doValue are listed on the STAR segment of Euronext Milan (EXM) and, in 2022, the Group reported Gross Revenues of €558 million and EBITDA excluding non-recurring items of €202 million.
[email protected] [email protected]

| Condensed Income Statement | Q1 2023 | Q1 2022 | Change € | Change % |
|---|---|---|---|---|
| Servicing Revenues: | 87,917 | 117,390 | (29,473) | (25.1)% |
| o/w: NPE revenues | 76,653 | 99,259 | (22,606) | (22.8)% |
| o/w: REO revenues | 11,264 | 18,131 | (6,867) | (37.9)% |
| Co-investment revenues | 377 | 378 | (1) | (0.3)% |
| Ancillary and other revenues | 13,127 | 13,494 | (367) | (2.7)% |
| Gross revenues | 101,421 | 131,262 | (29,841) | (22.7)% |
| NPE Outsourcing fees | (3,200) | (5,033) | 1,833 | (36.4)% |
| REO Outsourcing fees | (2,863) | (6,781) | 3,918 | (57.8)% |
| Ancillary Outsourcing fees | (3,590) | (3,305) | (285) | 8.6% |
| Net revenues | 91,768 | 116,143 | (24,375) | (21.0)% |
| Staff expenses | (44,725) | (53,403) | 8,678 | (16.3)% |
| Administrative expenses | (16,926) | (23,821) | 6,895 | (28.9)% |
| Total o.w. IT | (7,421) | (8,725) | 1,304 | (14.9)% |
| Total o.w. Real Estate | (1,015) | (1,519) | 504 | (33.2)% |
| Total o.w. SG&A | (8,490) | (13,577) | 5,087 | (37.5)% |
| Operating expenses | (61,651) | (77,224) | 15,573 | (20.2)% |
| EBITDA | 30,117 | 38,919 | (8,802) | (22.6)% |
| EBITDA margin | 30% | 30% | 0% | 0.2% |
| Non-recurring items included in EBITDA | - | (410) | 410 | (100.0)% |
| EBITDA excluding non-recurring items | 30,117 | 39,329 | (9,212) | (23.4)% |
| EBITDA margin excluding non-recurring items | 29.7% | 30.0% | (0.3)% | (0.9)% |
| Net write-downs on property, plant, equipment and intangibles | (15,544) | (15,561) | 17 | (0.1)% |
| Net provisions for risks and charges | (6,479) | (1,919) | (4,560) | n.s. |
| Net write-downs of loans | 888 | 109 | 779 | n.s. |
| EBIT | 8,982 | 21,548 | (12,566) | (58.3)% |
| Net income (loss) on financial assets and liabilities measured at fair | ||||
| value | (634) | 1,409 | (2,043) | (145.0)% |
| Net financial interest and commissions | (6,740) | (6,954) | 214 | (3.1)% |
| EBT | 1,608 | 16,003 | (14,395) | (90.0)% |
| Non-recurring items included in EBT | (4,345) | (2,008) | (2,337) | 116.4% |
| EBT excluding non-recurring items | 5,953 | 18,011 | (12,058) | (66.9)% |
| Income tax for the period | (3,957) | (5,288) | 1,331 | (25.2)% |
| Profit (Loss) for the period | (2,349) | 10,715 | (13,064) | (121.9)% |
| Profit (loss) for the period attributable to Non-controlling interests | (395) | (1,846) | 1,451 | (78.6)% |
| Profit (Loss) for the period attributable to the Shareholders of | ||||
| the Parent Company | (2,744) | 8,869 | (11,613) | (130.9)% |
| Non-recurring items included in Profit (loss) for the period | (3,659) | (1,640) | (2,019) | 123.1% |
| O.w. Non-recurring items included in Profit (loss) for the period | ||||
| attributable to Non-controlling interest | (395) | (137) | (258) | n.s. |
| Profit (loss) for the period attributable to the Shareholders of | ||||
| the Parent Company excluding non-recurring items | 520 | 10,372 | (9,852) | (95.0)% |
| Profit (loss) for the period attributable to Non-controlling interests | ||||
| excluding non-recurring items | 790 | 1,983 | (1,193) | (60.2)% |
| Earnings per share (in Euro) | (0.03) | 0.11 | (0.15) | (130.9)% |
| Earnings per share excluding non-recurring items (Euro) | 0.01 | 0.13 | (0.12) | (95.0)% |

| Condensed Balance Sheet | 3/31/2023 | 12/31/2022 | Change € | Change % |
|---|---|---|---|---|
| Cash and liquid securities | 126,345 | 134,264 | (7,919) | (5.9)% |
| Financial assets | 52,395 | 57,984 | (5,589) | (9.6)% |
| Property, plant and equipment | 55,174 | 59,191 | (4,017) | (6.8)% |
| Intangible assets | 517,734 | 526,888 | (9,154) | (1.7)% |
| Tax assets | 116,871 | 118,226 | (1,355) | (1.1)% |
| Trade receivables | 189,882 | 200,143 | (10,261) | (5.1)% |
| Assets held for sale | 13 | 13 | - | n.s. |
| Other assets | 66,364 | 29,889 | 36,475 | 122.0% |
| Total Assets | 1,124,778 | 1,126,598 | (1,820) | (0.2)% |
| Financial liabilities: due to banks/bondholders | 559,024 | 564,123 | (5,099) | (0.9)% |
| Other financial liabilities | 113,900 | 120,861 | (6,961) | (5.8)% |
| Trade payables | 58,878 | 70,381 | (11,503) | (16.3)% |
| Tax liabilities | 72,073 | 67,797 | 4,276 | 6.3% |
| Employee termination benefits | 9,123 | 9,107 | 16 | 0.2% |
| Provisions for risks and charges | 37,532 | 37,655 | (123) | (0.3)% |
| Other liabilities | 101,549 | 75,754 | 25,795 | 34.1% |
| Total Liabilities | 952,079 | 945,678 | 6,401 | 0.7% |
| Share capital | 41,280 | 41,280 | - | n.s. |
| Reserves | 92,502 | 83,109 | 9,393 | 11.3% |
| Treasury shares | (4,332) | (4,332) | - | n.s. |
| Profit (loss) for the period attributable to the Shareholders of the Parent | ||||
| Company | (2,744) | 16,502 | (19,246) | (116.6)% |
| Net Equity attributable to the Shareholders of the Parent Company | 126,706 | 136,559 | (9,853) | (7.2)% |
| Total Liabilities and Net Equity attributable to the Shareholders of | ||||
| the Parent Company | 1,078,785 | 1,082,237 | (3,452) | (0.3)% |
| Net Equity attributable to Non-Controlling Interests | 45,993 | 44,361 | 1,632 | 3.7% |
| Total Liabilities and Net Equity | 1,124,778 | 1,126,598 | (1,820) | (0.2)% |

| Condensed Cash flow | Q1 2023 | Q1 2022(*) | 2022 |
|---|---|---|---|
| EBITDA | 30,117 | 38,919 | 198,708 |
| Capex | (1,449) | (5,064) | (30,833) |
| EBITDA-Capex | 28,668 | 33,855 | 167,875 |
| as % of EBITDA | 95% | 87% | 84% |
| Adjustment for accrual on share-based incentive system payments | 678 | 1,056 | 5,557 |
| Changes in Net Working Capital (NWC) | (1,242) | (9,247) | 2,854 |
| Changes in other assets/liabilities | (6,039) | (10,080) | (92,688) |
| Operating Cash Flow | 22,065 | 15,584 | 83,598 |
| Corporate Income Tax paid | (13,225) | (3,809) | (44,042) |
| Financial charges | (11,688) | (11,940) | (27,146) |
| Free Cash Flow | (2,848) | (165) | 12,410 |
| (Investments)/divestments in financial assets | 520 | 1,063 | 3,664 |
| Dividends paid to minority shareholders | - | - | (5,002) |
| Dividends paid to Group shareholders | (492) | - | (39,140) |
| Net Cash Flow of the period | (2,820) | 898 | (28,068) |
| Net financial Position - Beginning of period | (429,859) | (401,791) | (401,791) |
| Net financial Position - End of period | (432,679) | (400,893) | (429,859) |
| Change in Net Financial Position | (2,820) | 898 | (28,068) |
(*) Data restated for a homogenous comparison

| KPIs | 3/31/2023 | 3/31/2022 | 12/31/2022 |
|---|---|---|---|
| Gross Book Value (EoP) - Group | 120,204,352 | 152,600,958 | 120,478,346 |
| Collections of the period - Group | 1,063,316 | 1,290,075 | 5,494,503 |
| LTM Collections / GBV EoP - Group - Stock | 4.1% | 4.2% | 4.1% |
| Gross Book Value (EoP) - Italy Collections of the period - Italy |
71,694,546 373,541 |
74,287,864 390,367 |
72,031,038 1,707,403 |
| LTM Collections / GBV EoP - Italy - Stock | 2.4% | 2.4% | 2.5% |
| Gross Book Value (EoP) - Iberia Collections of the period - Iberia |
11,890,225 268,088 |
40,894,540 545,942 |
11,650,908 1,965,314 |
| LTM Collections / GBV EoP - Iberia - Stock | 8.7% | 6.6% | 9.2% |
| Gross Book Value (EoP) - Hellenic Region | 36,619,581 | 37,418,554 | 36,796,401 |
| Collections of the period - Hellenic Region | 421,687 | 353,765 | 1,821,787 |
| LTM Collections / GBV EoP - Hellenic Region - Stock | 6.4% | 5.4% | 6.1% |
| Staff FTE / Total FTE Group EBITDA |
45.7% 30,117 |
44.5% 38,919 |
45.0% 198,708 |
| Non-recurring items (NRIs) included in EBITDA | - | (410) | (2,979) |
| EBITDA excluding non-recurring items EBITDA margin EBITDA margin excluding non-recurring items |
30,117 29.7% 29.7% |
39,329 29.6% 30.0% |
201,687 35.6% 36.1% |
| Profit (loss) for the period attributable to the shareholders of the Parent Company Non-recurring items included in Profit (loss) for the period attributable to the Shareholders of the Parent Company |
(2,744) (3,264) |
8,869 (1,503) |
16,502 (34,061) |
| Profit (loss) for the period attributable to the Shareholders of the Parent Company excluding non-recurring items |
520 | 10,372 | 50,563 |
| Earnings per share (Euro) | (0.03) | 0.11 | 0.21 |
| Earnings per share excluding non-recurring items (Euro) Capex EBITDA - Capex Net Working Capital |
0.01 1,449 28,668 131,004 |
0.13 5,064 33,855 141,863 |
0.64 30,833 167,875 129,762 |
| Net Financial Position | (432,679) | (400,893) | (429,859) |
| Leverage (Net Debt / EBITDA excluding non-recurring items LTM) | 2.2x | 2.0x | 2.1x |

| First Quarter 2023 | ||||
|---|---|---|---|---|
| Condensed Income Statement (excluding non-recurring items) |
Italy | Hellenic Region |
Iberia | Total |
| Servicing revenues | 24,239 | 48,413 | 15,265 | 87,917 |
| o/w NPE Revenues | 24,239 | 44,077 | 8,337 | 76,653 |
| o/w REO Revenues | - | 4,336 | 6,928 | 11,264 |
| Co-investment revenues | 377 | - | - | 377 |
| Ancillary and other revenues | 9,720 | 2,939 | 468 | 13,127 |
| Gross Revenues | 34,336 | 51,352 | 15,733 | 101,421 |
| NPE Outsourcing fees | (1,160) | (1,174) | (866) | (3,200) |
| REO Outsourcing fees | - | (908) | (1,955) | (2,863) |
| Ancillary Outsourcing fees | (3,545) | - | (45) | (3,590) |
| Net revenues | 29,631 | 49,270 | 12,867 | 91,768 |
| Staff expenses | (13,815) | (18,606) | (12,304) | (44,725) |
| Administrative expenses | (7,216) | (4,917) | (4,793) | (16,926) |
| o/w IT | (3,645) | (2,098) | (1,678) | (7,421) |
| o/w Real Estate | (326) | (675) | (14) | (1,015) |
| o/w SG&A | (3,245) | (2,144) | (3,101) | (8,490) |
| Operating expenses | (21,031) | (23,523) | (17,097) | (61,651) |
| EBITDA excluding non-recurring items | 8,600 | 25,747 | (4,230) | 30,117 |
| EBITDA margin excluding non-recurring items | 25.0% | 50.1% | (26.9)% | 29.7% |
| Contribution to EBITDA excluding non-recurring items | 28.6% | 85.5% | (14.0)% | 100.0% |

| Condensed Income Statement (excluding non-recurring items) |
First Quarter 2023 vs 2022 | |||
|---|---|---|---|---|
| Italy | Hellenic Region |
Iberia | Total | |
| Servicing revenues | ||||
| First Quarter 2023 | 24,239 | 48,413 | 15,265 | 87,917 |
| First Quarter 2022 | 31,530 | 51,574 | 34,286 | 117,390 |
| Change | (7,291) | (3,161) | (19,021) | (29,473) |
| Co-investment revenues, ancillary and other revenues | ||||
| First Quarter 2023 | 10,097 | 2,939 | 468 | 13,504 |
| First Quarter 2022 | 11,462 | 1,003 | 1,407 | 13,872 |
| Change | (1,365) | 1,936 | (939) | (368) |
| Outsourcing fees | ||||
| First Quarter 2023 | (4,705) | (2,082) | (2,866) | (9,653) |
| First Quarter 2022 | (4,294) | (1,857) | (8,968) | (15,119) |
| Change | (411) | (225) | 6,102 | 5,466 |
| Staff expenses | ||||
| First Quarter 2023 | (13,815) | (18,606) | (12,304) | (44,725) |
| First Quarter 2022 | (20,958) | (17,693) | (14,752) | (53,403) |
| Change | 7,143 | (913) | 2,448 | 8,678 |
| Administrative expenses | ||||
| First Quarter 2023 | (7,216) | (4,917) | (4,793) | (16,926) |
| First Quarter 2022 | (7,897) | (5,054) | (10,460) | (23,411) |
| Change | 681 | 137 | 5,667 | 6,485 |
| EBITDA excluding non-recurring items | ||||
| First Quarter 2023 | 8,600 | 25,747 | (4,230) | 30,117 |
| First Quarter 2022 | 9,842 | 27,973 | 1,514 | 39,329 |
| Change | (1,242) | (2,226) | (5,744) | (9,212) |
| EBITDA margin excluding non-recurring items | ||||
| First Quarter 2023 | 25.0% | 50.1% | (26.9)% | 29.7% |
| First Quarter 2022 | 22.9% | 53.2% | 4.2% | 30.0% |
| Change | 2p.p. | (3)p.p. | (31)p.p. | (0)p.p. |
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