STRATEGIC PLAN 2018-2023
Milan, 12 July 2018
This document contains preliminary estimates that include information on the economic and financial performance of the Company and the performance of the reference markets.
The estimates are based on management assumptions which, at the current date, deem them reasonable and credible. As forecast estimates, they may be subject to changes and changes in the macroeconomic scenario.
The final results may also differ from the information presented here.
This document does not represent a solicitation to public savings nor does it represent indications of the purchase and sale of Exprivia shares and is addressed to the financial community.
This document is intended to be a Group Strategic Plan, focused on establishing a long-term plan to achieve a specified mission and with the principal scope to indicate and analyze targets, competitive environment, market and technical trends, and which is the Group's position in relation to competitors and partners.
Table of Contents
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- Exprivia Today
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- Strategic Plan 2018-2023
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- Strategic Guidelines
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- Offering Evolution and Vertical Markets
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- Research & Innovation
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- Economics Financial Projections
Exprivia Today
Exprivia Identity
Exprivia is specialized in Information and Communication Technology (ICT) , able to direct drivers of change for the business of its customers, thanks to digital technologies.
Exprivia's offer covers the entire range of digital transformation processes thanks to the plurality of skills and the wealth of experience on the various reference markets: Banking, Finance & Insurance , Telco & Media, Energy & Utilities, Aerospace & Defense, Manufacturing & Distribution, Healthcare and Public Sector.
Exprivia supports its customers in defining new business models through the conception, development and integration of solutions based on consolidated and emerging technologies.
Exprivia Fact Sheet
- Born in 2005 through the merge between Abaco Software (1987) and AISoftw@re (1983)
- Group revenue 2017 of € 161.2 mln
- About 2000 professionals
- Listed on Italian Stock Exchange since 2000
- Presence in Europe, America and Asia
An international ICT specialist, the Exprivia group leverages digital technologies to steer the business drivers of change for its customers
Exprivia Group
Before 14/12/2017
A story of growth
*The tables present adjusted EBITDA and Net Result for 2016 and 2017
EBITDA
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Milestones
Exprivia Today
Italtel fact sheet
- Born in 1921: a primary actor in the domestic telecommunication market history
- Target market are Telco Providers, Enterprises and the Public Sector
- Italtel revenues 2017 as of 430,2 ML€:
- Domestic Market : 270,2 ML€
- International Market : 160 ML€
- About ∼ 1400 professionals
- Presence in EU4 & Latin America
- Strongly related with Cisco Systems (Cisco holds 19% of shares 2018)
Italtel is a Multinational System Integrator operating in Information and technology sector, with a strong focus on innovation
Italtel evolution path
A New Player in the Market
The Group Exprivia|Italtel intends to be one of the most important Italian industrial entities in the digital technologies. The group will provide a complete offering to meet the growing demand coming from the digital transformation and will manage the whole ICT value chain, from infrastructure components to applications and services.
- Digital transformation processes enabler
- Presidium of various technological and fields domain: Capital Market, Credit & Risk Management, IT Governance, BPO, IT Security, Big Data, Cloud, IoT, Mobile, Customer Experience, Digital Channel, Social, e-Mobility +
- Skills in the SAP area
- Sectors: focus on Banking & Insurance, Telco & Media, Energy & Utilities, Aerospace & Defense, Manufacturing & Distribution, Healthcare & Public Sector
- Markets: Italy, Europe, Central & South America and Asia
Big Data & Analytics
- Player strongly focused on Telecommunication Networks and their evolutionary process
- Design, development and installation of solutions for integrated network systems with proprietary & Cisco products, pioneer in the field of New Generation Technologies based on the IP protocol
- Products based on the Network Function Virtualization (NFV) logic, solutions in the areas of Unified Communication & Collaboration, Internet of Things, Quality of Experience and Analytics
- Sectors: Telecommunications, Public Administration, Health, Defense, Finance, Energy, Manufacturing
- Markets: Italy, South America, USA, Europe
Facts & Figures
3.400 Employees 1.000 Researchers
Research Laboratories in Milan, Molfetta, Palermo
Employees Distribution
14 (*) Italtel EBITDA Normalized: without Labour Restructuring, Transaction Costs and others costs non recurring The Exprivis's tables present adjusted EBITDA and Net Result for 2016 and 2017
International Presence: Subsidiaries
Strategic Plan 2018-2023: an Introduction
Tech companies take over the stock markets
- In 2001 the Top 5 at NYSE were valued at US\$1,5 trillion. Only one digital company was among them. The others were Industrial, Oil, Retail, Banking companies.
- In 2017 the Top 5 were valued at US\$3,3 trillion and all of them are Digital: Apple, Google, Microsoft, Amazon, Facebook.
- Despite of well-known controversies about data privacy, abuse of dominant position and labor laws, these Digital champions are shaping the way we work and live.
Customer Journey: from traditional to digital
18
The Digital Transformation - Processes
It's clear that Digital Transformation is not about software or technology, it's about innovating on Business Process Improvement without being dependent on any technology constraints; technology only helps to accelerate the pace of transformation.
The world is experiencing a major transformation as digital technologies make real the design principles for the fourth industrial revolution: vertical and horizontal integration as well as end to end engineering.
Industries can now excel at digital so they can achieve new levels of business excellence and unlock innovative business models.
Unlock Innovative Business Models with the Digital Twins Strategy
The Digital Transformation - Infrastructure
Information Technology needs more and more networks
The Digital Transformation is changing our way of living and working and is the only possible means for the western economies to exit decades long stagnation, improving their competitiveness on the international markets. Many major impacts will occur in several sectors:
- the "Industry 4.0" initiatives, to revitalize manufacturing in the great industrialized countries;
- the terrific potential impact of Smart Cities on citizens' lives, starting from the mobility ecosystem and self-driving cars;
- the success of remote and digital cares needed by the Healthcare System to support the increasing average life duration and relevant chronical diseases;
- the evolution of the Television and Media Ecosystem towards growing quality and interactivity;
- the innovation of electric grids with the integration of renewable and discontinuous sources towards the so-called Smart Grids.
This Digital Transformation, based on the diffusion of ultrabandwidth networks and on the Internet of Things, will be driven by innovative enterprises, that succeed in mixing competences typical of the Internet world together with IT application development competences.
EMEA 2018-2021 ICT Services Market
• Consulting are advisory services to help companies analyze and improve the efficacy of business and technology strategies and operations. Consulting services include two subsegments: business consulting and technology consulting. • Implementation services provide project-based services to install, develop and customize IT solutions, assets and processes, and to integrate them with established application, infrastructure and processes.
- IT Outsourcing services provide day-to-day maintaining, enhancing, management and operation of computing and processes, including infrastructure and business applications through both traditional and cloud deployment models.
- Business Process Outsourcing is the delegation of one or more IT-enabled business processes to an external provider that, in turn, owns, administers and manages the processes and agreed-upon outcomes based on predefined performance metrics.
- Custom Software Support services provide support for software developed for individual buyers where that software is not sold as stand-alone commercial software and, therefore, is not included in maintenance contracts for commercial software.
- Hardware Support services contracts may include reactive support, preventive-based services, and proactive support.
Source: Gartner 2018 (Enterprises ICT Spending 4Q 2017)
LATAM 2018-2021 ICT Services Market
- Consulting are advisory services to help companies analyze and improve the efficacy of business and technology strategies and operations. Consulting services include two subsegments: business consulting and technology consulting.
- Implementation services provide project-based services to install, develop and customize IT solutions, assets and processes, and to integrate them with established application, infrastructure and processes.
- IT Outsourcing services provide day-to-day maintaining, enhancing, management and operation of computing and processes, including infrastructure and business applications through both traditional and cloud deployment models.
- Business Process Outsourcing is the delegation of one or more IT-enabled business processes to an external provider that, in turn, owns, administers and manages the processes and agreed-upon outcomes based on predefined performance metrics.
- Custom Software Support services provide support for software developed for individual buyers where that software is not sold as stand-alone commercial software and, therefore, is not included in maintenance contracts for commercial software.
- Hardware Support services contracts may include reactive support, preventive-based services, and proactive support.
Strategic Guidelines
Strategic Guidelines
Digital Factories
Project delivery will be provided by Digital factories focused on specific products and services. They will address the needs of several different vertical markets and they will be based mainly in Italy, even if in the future a potential implementation of IT factories in foreign countries must be carefully evaluated.
Research and Open Innovation
Research efforts will drive to new original products, solutions and competences that can promptly address the needs of the upcoming digital market. Open Innovation initiatives will help to build up a rich catalogue by identifying innovative, promising partners.
Vertical Markets
We will focus on 7 different markets: Industry, Energy, Aerospace, Healthcare, Smart Citizens, Telco & Media, Finance. Each of them will be addressed with joint technical solutions and will be served by dedicated sales teams.
"Digital Champion"
New Business Models
The Exprivia|Italtel group need to evolve towards a business model more and more based on recurrent revenues (pay-per use), that rely on the integration of engineering, sw development and operations skills. Innovative hybrid organizational models have to be implemented.
Joint Offer
The Exprivia|Italtel group is born putting together skills, partners and customers. Many additional sales opportunities are disclosed by an integrated offering portfolio. The different competences and capabilities of the two enterprises provide our customers with distinctive, unique value.
More focus on International markets
A consistent international growth will be a key for the group success. Main focus areas will be: Western Europe and Latin America, where the relationship with key partners (Cisco, SAP, etc.) can help building additional opportunities.
A new System Integrator
Traditional System integrator + Software Development = capability to address the new market requirements
- Networks and products are evolving to become software-driven → Flexibility and agility
- Applications built on top are the distinctive competitive advantage → Use case driven
- Digitization supports Process Automation → Efficiency
- Analytics and Security are foundational elements → Built-In
Exprivia|Italtel Group: Vertical Markets
Internationalization Guidelines
Internationalization is the result of a series of incremental decisions:
Internationalization is a process that includes many incremental decisions and strategies. It involves various outward and inward products, service or resource transferring across national boundaries. Internationalization is influenced by a series of factors that come from Exprivia & Italtel and environments.
Offering Evolution and Vertical Markets
Exprivia|Italtel Group: Offer Lines Map
Exprivia|Italtel Joint Offer
- Skills for integrated governance of the entire ICT value chain, combining horizontal offerings common to all the different markets (Digital infrastructure, Digital Enablers, Support Processes) and vertical offerings dedicated to each single market with specific Business Processes capabilities.
- Business Process Outsourcing and ICT Security still apply to any vertical market and have a crossidentity also from the technical point of view.
- Offer Lines are bundled to the market as Solutions, that combine Exprivia|Italtel original products and partners' products with high quality professional services.
- The Joint Offer is ready to support Italian and International markets "digitization", enabling Synergies between the traditional Exprivia and Italtel offerings.
Mission
Industry: Mission
Industry 4.0 is a confluence of disruptive digital technologies that are set to change the manufacturing sector beyond recognition: driven by the astonishing rise in data volumes, computational power, and connectivity; by the emergence of advanced analytics and business intelligence capabilities; by new forms of human-machine interaction, such as touch interfaces and augmented-reality systems; by improvements in the transfer of digital instructions to the physical world, such as in advanced robotics and 3-D printing.
The Industry sector continues to invest in new emerging technologies, especially in Italy due to the Super-Amortization plan, which is helping propel a high level of interest and investment in technologies like Big Data & Analytics, Predictive Maintenance, IoT, Public Cloud ecc.
Exprivia|Italtel intends to help the Industry technology business unit leaders to respond effectively and capture opportunities as they arise with an international outlook
| SEGMENTS |
PERIMETER |
TARGETS |
| Manufacturing |
Manufacturing of semiconductors, computers and peripheral printers and storage devices, communications equipment, radios, televisions and other consumer electronics, motor vehicles and parts, manufacturing of electrical and industrial machinery, train and shipbuilding, construction machinery and vehicles, electrical appliances, furniture; civil engineering, construction and subcontracting of industrial plants |
Upper SME, LE with a revenue range from 100 |
Food & Beverages |
Food producers, processing and products, beverage producers, processing and products |
to 700 ML€ |
Retail & Wholesale |
Wholesale & Retail trade (durable and nondurable goods), household cleaning products |
|
Luxury & Fashion |
Apparel and footwear, personal care items, fashion goods, sporting goods and miscellaneous durable goods |
|
Commercial Perimeter
Industry: Key Strategic Lines
Cross targets:
- Align to the initiatives that the different European governments are implementing to support the Industry 4.0 spread, in order to enhance the sector productivity and re-shore the goods production
- Completely change the group presentation for being perceived as a Business Partner for the «Digital Transformation»: leveraging on Feasibility Studies / POC, Project Realization, International RollOut
- Focus on Applications development with Intellectual Property Right in order to shift the business from a "Services are the Products" to "Services Lead Products" model and relative skills/organizations competences for moving IT Applications to the Cloud
- Focus on Analytics for helping enterprise to turn data into insights, into decisions, into business value.
- Close collaboration with SAP on Innovative topics, where we have a privileged position (S/4 Public Cloud and Leonardo), to focus on Large Enterprises.
- Focus on full wired and wireless infrastructure, suitable for industrial plants, using Cisco Catalogue for Industry 4.0 and a complete set of professional services
- Focus on Cyber Security Solutions & Services for Infrastructure and Application protection, providing system integration on best of breed security vendors and managed services through a SOC
- Close collaboration with SedApta Platform for SCM (Supply Chain Management) solutions
Energy: Mission
Mission
In today's volatile Energy industry, it's vital for companies to leverage data when analyzing the effectiveness of their operations and strategy. However, inaccurate data and lack of expertise can make it difficult to gather, standardize, and analyze reliable data to drive strategic decision-making.
The use of IT can solve those problems and help to rationalize operating costs and to create service design and innovation for creating pockets of growth in the Energy industry.
Digital business transformation projects will progress unevenly through 2022 amid a landscape of shifting regulatory and competitive forces.
Exprivia|Italtel intends to help the CIO's Energy industry to respond effectively and capture opportunities as they arise with an international outlook.
Commercial Perimeter
Service Design & Innovation:
- Help Energy & Utilities to gain competitiveness looking at consumers' demand for Innovative services: Digital Interaction, Self-Service models, Mobile Adoption, Connected Home, IoT for Pipelines & Pylons etc.
- Help Energy & Utilities in their Business Processes for improving performance, reducing asset-management costs, capture value and re-focusing on core business with: Loyalty Programs, Churn Prevention, Credit Risk Profiling
- Help our customers to provide energy in a safe and sustainable manner through product and services for health and safety of their employees, contractors and members of the communities in which they operate.
- Support Finance, Logistic & Procurement Digital Innovation process, leveraging on ERP and BI expertise combined with disruptive capabilities such as AI
- Help Energy & Utilities to intelligently & remotely balance the energy generation and consumption with the integration of software for SMART-GRID needs
- From "Cloud First" to "Cloud Only": help them to migrate all ICT assets to public or private Cloud platforms
- Introduction of SDN & Automation concepts for network adaptation, helping them to develop pre-cabled packages configuration and automated activation
- Security of critical infrastructure: help them to secure the SCADA systems
- Improve ADAM (Applications Development & Maintenance) services & "win-win" Partnerships strategy with consultancy firms: leverage on the success case model in order to address others potential customers
- Leverage on SOC asset for a wide set of Managed Services focused on Cyber & Digital Security for Smart Grids and Networks
Key Strategic Lines
| SEGMENTS |
KSL |
|
| Energy |
HSE Services & Innovation Services |
|
| Oil & Gas |
(Smart Safety, AR/VR, UAV, Smart Operator), Cloud, SDN, ERP & BI, HRO |
|
| Water |
services, Service Desk, Web Portal, Document Management, Integration |
|
| Waste |
Factory, Digital Automation in Logistics & Procurements, IoT, 3D GIS, Cyber Security (SOC), Smart Grids |
|
34
Finance: Mission
Mission
The digitization of business is dramatically altering existing industries and creating new ones, amplifying business issues, shifting value propositions within and across industries, and changing the nature and conduct of business.
In this context, Finance needs to be more agile, forward looking and decision centric, working side by side with new digital native operators exploiting new challenges. Finance must become Digital, riding trends like artificial intelligence and blockchain that become more and more crucial, as well as new opportunities given by open banking.
Exprivia|Italtel intends to help the Finance business and technology unit leaders to respond effectively and capture opportunities as they arise, with an international outlook, leveraging on new challenging regulations (IFRS9, PSD2, etc).
Commercial Perimeter
Finance: Key Strategic Lines
• Banks & Securities
Leading corporate and investment banks will re-design their organizations using technology as competitive advantage beyond "just adoption", anticipating uncertainty and change. Our focus will then be driven by these directions:
- analytics and business profiling with the adoption of big-data and AI techniques: goal is to create real-time views of client needs and behaviors, by expanding catalog of data captured and analyzed; this is mandatory both for business development and Cybercrime / fraud prevention,
- machine intelligence to automate and simplify human intuition as well as repetitive tasks (machine learning techniques, RPA, etc.), used to evolve bank processes and improve our solutions for automatic credit risk assessment and evaluation, credit process lifecycle and supply chain finance
- interact on all digital channels through a dynamic single view for enhanced Customer Experience, being agile, simple and homogenous, avoiding unnecessary complexity and friction across the organization, by using new light systems front-to-back
- leverage on existing and future regulation, taking advantage of Open APIs and new capabilities to access open banking ecosystem
- improve, enhance and develop new strategic partnerships with market leading software players specifically in capital markets, as well as fintech/regtech, to widen portfolio offering and always use cutting edge technology
Insurances
- Focus on "Corporate Welfare" and "Telemedicine" leveraging BPO offer
- Focus on Adjusted Price to Hydrogeological Real Risk for Retail & Sme
- Focus on SOC for Cyber & Physical security
- Focus on big data & analytics applied to IoT for user behavior profiling (smart homes, industry)
| Key Strategic Lines |
|
|
| SEGMENTS |
KSL |
|
| BANKS |
Analytics, Big data, AI / ML, Cyber Security, |
|
| SECURITIES |
RPA, regulation, Open API/ Open banking, Fintech scouting, capital markets partnerships, user experience, credit process improvement, supply chain finance development |
|
| INSURANCES |
BPO, Environmental Risks, Cyber and Physical Security (SOC), Customer Experience, Digital Infrastructure, Open APIs, big data on IoT |
|
Telco & Media: Mission
Mission
A slew of new technologies will disrupt CSP business models and the industry structure.
The telecom industry is not in a stable state. Indeed, due to the increasingly large strategic and technical option space, Telco operators will become more diverse. In the next years, the structure of operators will likely change significantly. This makes evaluating them and making strategic investment choices, much more difficult.
CSP are now asking themselves if digital is a threat or an opportunity to their existing business models. A strategy focused on operational efficiency is a clear no-regrets move in helping traditional Telcos remain competitive in a sea of newcomers.
Exprivia|Italtel through Telco & Media intends to help CSPs', TEM & Media Entertainment technology business unit leaders to respond effectively and capture opportunities as they arise with an international outlook.
| SEGMENTS |
PERIMETER |
TARGETS |
| CSP |
CSP Includes all service providers offering telecommunication services, infrastructure, or some combination of information and media services, content, entertainment and applications services over networks, leveraging the network infrastructure as a rich, functional platform. |
Tier1,2,3 – MVNO, FMVNO, MVNE, Cloud CSP, Tower Company |
| TEM |
Telecommunications equipment manufacturer (TEM) refers to manufacturers of equipment and devices used in the telecommunications industry. TEM is also known as network equipment provider (NEP) |
Cisco, Huawei, Ericsson, Nokia, ZTE, Alcatel Lucent |
Media Entertainment |
Media/Entertainment Radio, TV, cable broadcasting and distribution, satellite broadcasting |
Broadcaster, Media Entertainment |
Commercial Perimeter
Telco & Media: Key Strategic Lines
• CSP→ Simplification, Automation & Digitalization
- Improve the "CSP as a Partner" business model to reach the final customers: CSP's pure connectivity horizontal offering should be more and more changed into vertical offering, entering the business customer value chains with innovative solutions for Industry 4.0, E-Health, Security, Collaboration (also leveraging on Cisco Enterprise Offering). High value Cloud based solutions will be the basis of this offering. Co-Marketing & Co-Selling initiatives must be carefully followed.
- Help CSP to change and transform themselves via PSTN and Legacy decommissioning (enabling energy and footprint savings) and OSS simplification and delayering (reducing complexity)
- Network Virtualization & Automation: focusing on NFV paradigm: COTS hardware (cost reduction), Automation & Network Agility (efficiency, streamline processes), Softwarization (service and customer agility)
- Smart Operation and Automation: leverage on our deep knowledge on Telco operation processes integrated with AI & ML Tools. Improve business KPIs aligning internal processes to automation technologies seeking for the zero-touch operation model.
- IP Network Evolution: help CSP to evolve IP Based Networks towards Software Define Concepts enabling network awareness to provide differentiated qualities to different applications
- Improve IMS suite of products towards 5G capabilities. Focus on Multi-Access Edge Computing: helping CSP to store and process data locally at the edge of their network to provide fast reactions and efficient use of network resources
- Enhance selling of our products (eg SBC) on internationalization markets
- Help CSPs to improve Data Monetization by means of Big Data Analytics
- TEM
- Partnership development on innovative areas with Huawei and ZTE (e.g. 5G)
- Media & Entertainment
- Enhance the customer satisfaction and focus on new and innovative solutions based on AI and Data Analytics USA & China
| Key Strategic Lines |
|
|
| SEGMENTS |
KSL |
|
| CSP |
NFV, SDN, 5G products, wireless edge computing, AI, IoT, Digital Security, Industry SAP, E-Health, BB Optical Design |
|
| TEM |
Expand Multivendor Approach |
|
| Media/Entertainment |
Artificial Intelligence & Analytics |
|
USA & China Market will be addressed with an "ad hoc"opportunity model and leveraging on sell-through with Cisco US market leveraging on Cisco BU, China market has to be reached with a service-based approach 37
Aerospace & Defense: Mission
Mission
In recent years, though, Aerospace & Defense companies have been slower to implement analytics, automation, cloud services, the Internet of Things, and other cutting-edge digital technologies than companies in other industries, such as retail banking.
Digital technologies can make A&D operations more efficient, boost their revenues, enhance customer experiences, and help them navigate complex risk and regulatory environments.
Exprivia|Italtel intends to help Space Agencies and Big Defense Industries starting new partnerships to respond effectively and capture opportunities as they arise mainly in the EU market for Aerospace (Italy, Germany & Czech Republic) and in Italy for defense, participating to Italian tenders aiming to develop engineering activities in the context of industrial programs financed by large National and European projects.
Commercial Perimeter
| SEGMENTS |
PERIMETER |
TARGETS |
| Aerospace |
Aerospace Equipment Manufacturing, Public administrations (central or local), Scientific and Research Institutions, Space Agencies, Commercial satellites' developers and operators, Intelligence Agencies, Earth Scientists, Climate change analysts |
Aircraft, Airlines & Airport Operations, Space Agencies, Private Companies |
| Defense |
Public administration and defense, Institutional customers (police, army, fire brigade…), Defense Equipment Manufacturing |
Institutional Customers, Private Companies |
Aerospace & Defense: Key Strategic Lines
Main Strategic Driver to be taken into account:
- Leverage on the larger size and stronger international presence of the Exprivia-Italtel group to benefit from the progressive shift from custom HW/SW developments to plurennial Service Contracts based on SLAs.
- In a context where consolidation is ongoing and the larger groups (Thales Alenia Space, Airbus, OHB, Leonardo) are behaving as winners-take-all, participate directly to the (few) public tenders, leveraging our larger size and strategic partnerships, in order to expand our engineering activities on industrial programs that are financed by the big European and National military and civilian contracts.
- Focalization on German Market for several compelling reasons: presence of relevant international Agencies (ESA, EUMETSAT); general positive trend of the German industry, with many "rich" public bids; new regulation support bigger enterprises in a market where many small companies play a role; already existing ACS-D company with active contracts.
- Market Development in Czech Republic (Europ. Comm. for Satellite Navigation)
- Focus on commercial Satellite Imaging Market whose CAGR is expected to be approx. 11% in the following years. The UK market is potentially of interest since the UK Space Agency has launched a program to expand globally and several smaller Satellite Supplier are active. Because of the Brexit, UK companies could find themselves locked out of bidding for EU-funded space programs. Both Galileo and Copernicus programs are open only to companies from EU member states.
- Opportunity to strengthen our position on the Remote Sensing applications market given: the broad availability of open and free remotely sensed data, the support initiatives started by the Space Agencies, the potential integration with our AR/VR technologies, the collaboration with European Research Institutes.
- Invest in the Horizon 2020 European Program, in order to strengthen our competences on High Performance Computing, Big Data Analytics, GPUs, etc.
| Key Strategic Lines |
|
|
| SEGMENTS |
KSL |
|
| Aerospace Agencies |
Service Contracts based on SLAs, A&D public tenders, focus on Germany, benefit |
|
| Defense |
from Brexit, Satellite Imaging, Remote Sensing Applications, Horizon 2020 to improve know-how. |
|
Healthcare: Mission
Mission
Digital technologies have the potential to improve both productivity and quality of care by extending care delivery to new modalities, making transactions more efficient, and supporting clinical operations.
The Healthcare market sees the creation of a new player able to combine a consolidated know-how on both the healthcare system and the next-generation communications networks, to face the new challenges of a sustainable healthcare system able to put the patient at the center of the treatment path leveraging on a technology-enabled, collaborative and secure approach.
Exprivia|Italtel together create this value through a unique offer on the Italian landscape, helping Public and Private Health agencies/providers to implement strong prevention policies to rationalize spending through a strong drive towards digitalization, focusing on cost reduction and value-based care while transforming to patient-centric organizations.
| SEGMENTS |
PERIMETER |
TARGETS |
| Public Health |
Health Minister, Autonomous Regions, Local Health, Public Scientific Institutes of Hospitalization and Care, Public Hospitals |
Central Entities, Regional Entities, Local Entities (ASL, AO, AOU, IRCCS, RSA) |
| Private Health |
Private Scientific Institutes of Hospitalization and Care, nursing and residential care, university hospitals, specialist and outpatient assistance, rehabilitative and territorial assistance, Pharmacies |
Nurses, RSA, Ambulatories, Doctors' offices, Pharmacies |
Commercial Perimeter
Healthcare: Key Strategic Lines
The New Healthcare for Exprivia|Italtel are: the personal health record, the world of Telemedicine services, the advanced interaction services for Healthcare (CRM), and the Apps connected to the regional and hospitals information systems.
All of them will be reached towards the three main pillars: Processes Digitalization, Integrated prevention Systems/Solutions and digital integration with Insurances
Others main strategies will be:
- Integration of our products on Cloud Platforms to enhance scalability and improve group's health skills: brings Exprivia|Italtel applications on Cloud SaaS based on open-source environment, following AGID rules
- Integration of Machine Learning future-proof technologies within Big Data solutions, while maximizing security with identity solutions: use of data analysis for epidemiologic scopes
- Telemedicine & IoT: enhance proprietary platforms capabilities and business models integration with health organizations in order to fulfil the new market needs and integrate IoT capabilities for new services such as: Teleconsultation, Tele monitoring, On-line Reporting Systems, Integrated Homecare Assistance, Remote medical examination, Man Down alerting ecc.
- Integration with ERP Systems: leveraging on partnership capabilities for enhancing Regional/hospital accounting and finance integration and digitalization
- Service Center: enhance the capabilities also for healthcare targets and needs for an integrated approach from security to collaboration, from patients to doctors
Key Strategic Lines SEGMENTS KSL Public Health Google Cloud, Telemedicine & IoT, Cyber Security, WebRTC Integration for (Tele Assistance, Teleconsult, Education & Training), HIS, EMR & Diagnostics Architecture, UC&C, Network Integration & Evolution Services, Service Center (NOC & SOC) Private Health
Public Sector: Mission
Mission
Citizens and businesses now expect government information to be readily available online, easy to find and understand, and at low or no cost. Governments have many reasons to meet these expectations by investing in a comprehensive public-sector digital transformation.
Digital transformations require changes, to both processes and IT systems, that are more challenging to implement in the public sector than in the private sector. The Public Sector must cope with additional management issues, including multiple agencies, a range of organizational mandates and constituencies, longer appropriations timelines, and the challenge of maintaining strategic continuity even as political administrations change.
Smart Cities will transform our urban professional, recreational and living spaces through technological innovations and generate numerous business opportunities and possibilities for collaboration. The Smart City concept is a framing device, which is driving huge investment across a range of city services and infrastructure.
Exprivia|Italtel intends to help Central and Local Governments to respond effectively to this new wave of Digital Opportunities and capture them as they arise with an international outlook.
Commercial Perimeter
Public Sector: Key Strategic Lines
Service Design & Innovation for Central & Local Entities:
- Help Public Sector to overcome the typical, legacy "silos" approach favoring the creation of a real, comprehensive information system of the Public Administration. Intangible infrastructures (eg. for what concerns Italian PA, we refer to applications as SPID, PagoPA, NoiPA) encourage the centralization and rationalization of systems for the management of processes and data, reducing the fragmentation of interventions.
- Exprivia|Italtel intend to address primarily some of the sectors or policy areas in which the action of Public Administrations takes place: Taxes & Payments, Education, Welfare, Smart City, Safety & Security
- Provide integrated solutions for Smart Cities in order to gather and manage multi-source city data coming from sensors, cameras, devices or smartphones converting them into valuable information. Provide a single city dashboard for several different services (waste, safety, energy…)
- Support the transition to a new interoperability model based on the APIfirst approach and the use of different standards (REST, OpenAPI, …), in order to ensure the correct interaction between citizens, businesses and public administration and facilitate the transparent sharing of data, information, platforms and services.
- Leverage the new Exprivia|Italtel group identity to ensure the highest level of ICT & Applications Security also introducing blockchain technologies
- Focus on Open Data to provide advanced Analytics using Machine Learning and Artificial Intelligence capabilities
Key Strategic Lines SEGMENTS KSL National & International Government Entities Smart Cities, IoT, Big Data & Analytics, Web & Mobile Applications, Open API, City Control Rooms, Machine Learning, Blockchain, Open Data, Artificial Intelligence Local & Regional Government Entities
- We always operate in an ecosystem of partners, that is required at this time of rapid transformation.
- The value of partner ecosystem is fundamental to face the Digital Transformation and to pursue Open Innovation targets. This is reached through a network that involves consolidated companies as well as startups.
- The way to add value to our customers requires to identify how the new business can fit into a partner-centered ecosystem. To benefit from this kind of opportunities we often need to look behind our traditional market.
Research & Innovation
Innovation Targets
From traditional Research to Open Innovation
- ✓ Internal Research & Development
- ✓ No permeability with the rest of the world
✓ Internal and External Research & Development ✓ Rich permeability with the rest of the world
Innovation Vision: from Knowledge to Market
By innovation ecosystem we mean a network of stakeholders who can collaborate with the company along its path of innovation, from the idea generation to the launch of a new solution.
- knowledge and technological evolution (knowledge side), such as universities, research centers, technology transfer offices, incubators.
- progress into products and market solutions and those who express needs and benefit from the coming solutions (market side)
Exprivia|Italtel Innovation Thinking
Innovation Topics Targets
Research & Innovation Funding Opportunities
Economics – Financial Projections
Main Indicators of Future Growth
Italtel Revenues with Synergies
(*) Revenues from Customers, Values in ML€, (A) – Accounted , (BP) – Business Plan, (FY) – Fiscal Year, (YR) - Year
- Italtel enjoyed a positive year in 2017 in terms of commercial results, with increases in revenues to Euro 430 million (+6% compared with 2016) and in margin to Euro 113 million (+4%), with an EBITDA of Euro 20 million, fully meeting the target set in the Business Plan, for an increase of 4% compared with 2016
- Between FY17A and FY23BP revenues are forecasted to increase by €72m (CAGR +2.6%) comparable with the Italian ICT Market trend of +2,8% of CAGR
- The expected synergies with Exprivia will start to generate revenues for Italtel in FY18 (only traditional offering). Such revenues are forecasted to reach €33m in FY23 with an increase equal to €22m compared to FY18 (CAGR +25,4%)
- 54 • In terms of Italtel market units and countries, Italy (i.e. OLO and EPS) represents ca. 50% of the revenues each year. The other key areas are EMEA (Spain, France, Germany) and LATAM (Peru and Brazil, the latter where Exprivia has already a team composed by 30 people and it has already worked as subsupplier for Italtel, and Argentina and Colombia)
Italtel EBITDA & EBIT
- EBITDA margin from FY17(A) to FY23BP is expected to grow from a 3,5% to a 9,3% on revenues
- The growth is mainly driven by the increase in volumes and profitability on the international market, the weight of which is equal to 51% of total revenues in 2023
- As for the Italian market it is forecasted an increase in terms of volume and profitability in the Enterprise and the Public Sector market.
- It should also be noted that the 2017 EBITDA was penalized by 5 million transaction costs.
- EBIT from FY2017(A) to FY23BP is expected to grow from a 0,4% to a 6,4% on revenues
Italtel CAPEX
(*) CAPEX (Capitalised development costs and all the other investments)
Exprivia Revenues with Synergies
- FY 2017 has brought good result for Exprivia both in terms of volumes and profitability. Revenues grew up to €157m (increase of 14% YoY) and Adjusted EBTDA grew up to €16,4m (increase of 21% YoY).
- Between FY17A and FY23BP revenues are forecasted to increase by €44m (CAGR +3,9%) comparable with the Italian ICT Market trend of +2,8% of CAGR
- The expected synergies with Italtel will start to generate revenues for Exprivia in FY18 (only traditional offering). Such revenues are forecasted to reach €23m in FY23 with an increase equal to €19m compared to FY18 (CAGR +41,9%)
- In terms of Exprivia market units and countries, Italy (i.e. Finance, Healthcare, etc.) represents ca. the 95% of the revenues in 2017 and the foreign market the 5%. Prevision are to reach the 10,3% in FY 2023 in the foreign market. The key areas are EMEA (Spain). LATAM (Messico and Guatemala) and ASIA.
Exprivia EBITDA & EBIT
- EBTDA margin is in 2017 at 7,5% of total revenues (10,1% the normalized EBTDA). The plan foresees an increase to 12,6% in 2023.
- EBIT starts from 4% in 2017 (6,7% the normalized EBIT) and is aimed to reach 10,1% in 2023.
- EBITDA and EBIT are in line with the current plan
Exprivia CAPEX
Exprivia|Italtel - Consolidated Overall Revenues
- Exprivia|Italtel revenues are planned to reach Euro 757Ml in FY2023BP with an increase of Euro 152Ml from FY2017A (CAGR +3,8%)
- The revenues growth is higher than ICT Italian market growth forecasted by NetConsulting (CAGR +2,8)
- The revenues mix per Market Area is planned to change with a significant increase of the International Market, whose relevant weight is expected to grow from the 29% to the 40% of total revenues
- On the other hand, the Italian Telco & Media Market area will reduce its relevant weight from 34% to 23% upon the overall revenues, while being relatively stable in absolute value
- Diversification on the others verticals and cross-selling capabilities will be enhanced with the scope of shifting revenues in higher margins markets and mostly in international countries
International – Revenues*
• The overall International activities of the group are here highlighted as a unique, comprehensive, Market Area
- International % weight on Total Revenues will highly increase from a 27,7% (2017A) to a 38,6% (2023BP) due to a sensible overall vertical revenues increase in the foreign markets, supported by a strong "Internationalization" strategy
- Revenues will grow from FY2017A 168ML€ to FY2023BP - 292ML€ (CAGR +9,7%)
Exprivia|Italtel – Consolidated Results
Exprivia|Italtel - Consolidated CAPEX*
Exprivia|Italtel – Net Debt*
Maturity Value: 4 (Years)
- Net Debt is planned to decrease from 226 ml of 2017(A) to 119 ml of 2023(BP) (-47%).
- The maturity of the entire debt is currently close to 4 years
- The committed lines, which are more solid for the company, remain above 75% of total debt
Exprivia & Italtel – Net Debt* Structure
Exprivia Net Debt Composition – 31/12/2017
Italtel Net Debt Composition – 31/12/2017 (1)
(1) Italtel Net Debt main conditions in Italy are: E+250/350 BPS
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