Earnings Release • Feb 14, 2020
Earnings Release
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February 14, 2019

2019 targets achieved - cash generation better than expected
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| | AuM | from €82bn to €136bn: doValue | clear #1 in Southern European markets | |||||||
|---|---|---|---|---|---|---|---|---|---|---|
| --- | ----- | -- | ------------------------------- | -- | -- | -- | -- | -- | --------------------------------------- | -- |
>€13bn new mandates, including a €4.3bn stock and flow agreement in Cyprus
M&A integration progressing well focus on execution/delivery
N otes: 1. Excluding NonRecurring I tems (costs linked to G roup reorganization processand the acquisition of Altamira Asset Management).


€1.7bn Real Estate Project with Santander in Spain
Jan. 2020 new achievements

Selected s ervicingopportunity in current, s hort-term only pipeline. Source: press/industry reports and doValue analysis.
| Area of Integration |
Integration Initiatives | Applicable countries |
Priority | Execution | |
|---|---|---|---|---|---|
| RE asset strategy |
On track, website to be launched | ||||
| Real Estate | Auction animation |
in 2Q20 with start of auction facilitation and active REOCO |
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| RE active servicer |
management | ||||
| Data services |
Data Factory setup ongoing to facilitate Group analytics |
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| NPE Management |
Loan marketplace |
Signed agreement with leading EU marketplace |
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| Securitizations |
Cairo: 1st GACS in Greece to be closed in 1Q20 |
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| IT governance |
ALL | ||||
| Information security |
ALL | Common working teams, analysis finalized in Q410, execution ongoing |
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| IT/Ops | General procurement |
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| IT infrastructure |
2-years horizon to execute, working with IBM |
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| RPA technologies |
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| HR | New Organizational model |
ALL | Launched in Feb. 2020 |
Employee satisfaction survey at Altamira show progress in all key indicators in 2019 vs 20181post acquisition

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Notes: 1: Altamira employee satisfaction survey findings, 2019 score vs 2018: +14% in "Job Satisfaction", +9% in "Career and Development", +10% in "Management team", +4% in "Brand awareness", +10% in "Diversity and inclusion".
1
Execution of organic Business Plan, focusing on integrating Altamira and exploiting the REO synergy opportunity in Italy and Greece; positive start of the year in terms of business development
2 Continue driving costs lower, with actions involving every key cost item, targeting an EBITDA margin >40% by 2022
3 Monitoring of M&A market with focus on consolidating current footprint
| FY181 | FY19 | ∆ (%) | |||
|---|---|---|---|---|---|
| e s u r n e e |
GBV EoP | €82.2bn | €131.5bn | +60% | GBV under management at €136bn including the Alpha Bank contract in C yprus, to be on-boarded by 1Q20 (€139bn in YE 2018 "at constant perimeter"2) |
| v v ri e d R |
Gross collections | €2.0bn | €5.6bn | +185% | Structurally higher collection rates in markets ex Italy, due to shorter collection timing |
| Gross revenues | €233.1m | €363.8m | +56% | Resilient fees and selective approach to market Increased proportion of base fees |
|
| L e & |
Operating costs ex NRIs3 |
€123.1m | €183.2m | +49% | Accretive profitability in "Spain and Portugal" and "Greece and C yprus", both above 40% margin |
| r P u e ct pl u str m |
EBITDA ex NRI3 | €86.5m | €140.4m | +62% | €12.7m NRI3 recorded in the period, mostly related to transaction costs for the acquisition of Altamira Asset Management and some of FPS |
| Si | EBITDA ex NRI3 margin |
37% | 39% | +2 p.p. | Reported 2019 EBITDA at €128m |
| Net income ex NRI3 |
€52.3m | €69.1m | +32% | DTA reassessment cost (one off-non cash) of €10.8m (triggered by de-banking process) HR efficiency NRI for ca. €7m |
|
| n o h ti a s r |
Net Financial (€67.9m) €236.5m Position |
n.m. | Significant decrease in leverage over 2019, from 2x to 1.3x Net Debt/EBITDA, supportive of the |
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| a e C n e g |
Net Debt/ EBITDA |
n.m. | 1.3x | n.m. | expected trend of quick deleveraging profile |
N otes: 1: Restatedfollowing the application of I FRS 16;
2: T o improve c omparability with2019 results at c onstant perimeter, 2 018 results were combined with Altamira A.M. H2 2018results; 3: E xcluding N on Recurring I tems (costs linked to G roup reorganization and the acquisition of A ltamira A.M.).



| NPL | UTP | |||
|---|---|---|---|---|
| Setup-fee/ on-boarding fee |
€300-500k | 0.2% of purchase price |
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| Management fee |
5bps of GBV | 1.10% of | ||
| Collection fee | 8% of collections | purchase price | ||
| Success fee | ~15% of investor extra return vs original BP |
10-20% of recovery beyond initial price over defined triggers |
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| Average Italian portfolio |
Recently negotiated transaction |
| GBV | 1,000 | |||
|---|---|---|---|---|
| NBV | 50% | |||
| Setup fee | 1.0 | |||
| Mgmt fee yr 1 |
3.2 | |||
| Mgmt fee yr 2 |
5.3 | |||
| Avg. FTE | Lower # of case files/FTE vs NPL |
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| Cost per FTE | Slightly above that of NPL |
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| Total cost | Slightly above that of NPL |
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| EBITDA margin | >40% |


N otes: 1 . E xcluding NonRecurring I tems (costs linked to G roup reorganizationprocess and the acquisition of AltamiraAsset Management).

N otes: 1: inc ludes REO sales 2: GBV net of write-offs 13



| FY19 | FY18 | Cha nge | Cha nge % | |
|---|---|---|---|---|
| Servicing Revenues | 325,889 | 205,538 | 120,351 | 59% |
| of which NPL revenues | 268,034 | 205,538 | 62,496 | 30% |
| of which REO revenues | 57,830 | - | 57,830 | n.s. |
| Co- investment revenues | 564 | 911 | (347) | - 38% |
| Ancillary and other revenues | 37,385 | 26,694 | 10,691 | 40% |
| Gross re ve nue s | 3 6 3 ,8 3 8 | 2 3 3 ,14 3 | 13 0 ,6 9 5 | 56% |
| NPL Outsourcing fees | (19,855) | (18,586) | (1,269) | 7 % |
| REO Outsourcing fees | (12,675) | - | (12,675) | n.s. |
| Ancillary Outsourcing fees | (7,628) | (4,970) | (2,658) | 53% |
| Ne t re ve nue s | 3 2 3 ,6 8 0 | 2 0 9 ,5 8 7 | 114 ,0 9 3 | 54% |
| Staff expenses | (133,658) | (94,054) | (39,604) | 42% |
| Administrative expenses | (62,256) | (31,764) | (30,492) | 96% |
| Ope ra ting e xpe nse s | (19 5 ,9 14 ) | (12 5 ,8 18 ) | (7 0 ,0 9 6 ) | 56% |
| EBITDA | 12 7 ,7 6 6 | 8 3 ,7 6 9 | 4 3 ,9 9 7 | 53% |
| EBITDA ma rgin | 35% | 36% | - 1% | - 2 % |
| Non- recurring items included in EBITDA | (12,676) | (2,712) | (9,964) | n.s. |
| EBITDA e xc luding non- re c urring ite ms | 14 0 ,4 4 2 | 8 6 ,4 8 1 | 5 3 ,9 6 1 | 62% |
| EBITDA Ma rgin e xc luding non- re c urring ite ms | 39% | 37% | 2 % | 4 % |
| Impairment/Write- backs on property, plant, equipment and intangible assets | (40,388) | (5,536) | (34,852) | n.s. |
| Net Provisions for risks and charges | (10,335) | (317) | (10,018) | n.s. |
| Net Write- downs of loans | 815 | 861 | (46) | - 5% |
| Net income (losses) from investments | - | 919 | (919) | - 100% |
| EBIT | 7 7 ,8 5 8 | 7 9 ,6 9 6 | (1,8 3 8 ) | - 2 % |
| Net income (loss) on financial assets and liabilities measured at fair value | 806 | 418 | 388 | 93% |
| Net financial interest and commissions | (7,459) | (432) | (7,027) | n.s. |
| EBT | 7 1,2 0 5 | 7 9 ,6 8 2 | (8 ,4 7 7 ) | - 11% |
| Income tax for the period | (29,826) | (29,184) | (642) | 2 % |
| Profit (Loss) for the pe riod | 4 1,3 7 9 | 5 0 ,4 9 8 | (9 ,119 ) | - 18 % |
| Profit (Loss) attributable to non- controlling interests Ne t Profit (Loss) for the pe riod a ttributa ble to the sha re holde rs |
(3,061) | - | (3,061) | n.s. |
| of the Pa re nt Compa ny | 3 8 ,3 18 | 5 0 ,4 9 8 | (12 ,18 0 ) | - 2 4 % |
| Non- recurring items included in Profit (Loss) of the period | (31,135) | (1,784) | (29,351) | n.s. |
| Non- recurring items included in Net Profit (Loss) attributable to Minorities | (391) | (391) | n.s. | |
| Ne t Profit (Loss) for the pe riod a ttributa ble to the sha re holde rs | - | |||
| of the Pa re nt Compa ny e xc luding non- re c urring ite ms | 6 9 ,0 6 2 | 5 2 ,2 8 2 | 16 ,7 8 0 | 32% |
| Net Profit(Loss) attributable to non- controlling interests excluding non | ||||
| recurring items | 3,452 | - | 3,452 | n.s. |
| Ea rnings pe r sha re (in Euro) | 0 .4 8 | 0 .6 3 | (0 .2 ) | - 2 4 % |
| Earnings per share excluding non- recurring items (Euro) | 0.86 | 0.65 | 0.21 | 32% |
(€/'000)
| YE2019 | YE2018 | Change | Change % |
|
|---|---|---|---|---|
| Cash and liquid securities |
128,162 | 74,630 | 53,532 | (26)% |
| Financial assets |
48,609 | 36,139 | 12,470 | 35% |
| Equity investments |
- | - | - | n.m. |
| Property, plant and equipment |
23,904 | 4,290 | 19,614 | n.m. |
| Intangible assets |
340,879 | 6,846 | 334,033 | n.m. |
| Tax assets |
98,554 | 87,355 | 11,199 | 13% |
| Trade receivables |
176,991 | 99,223 | 77,768 | 78% |
| Assets on disposal |
10 | 710 | (700) | (99)% |
| Other assets |
13,581 | 7,839 | 5,742 | 73% |
| TOTAL ASSETS |
830,690 | 317,032 | 513,658 | n.m. |
| Financial liabilities: due banks to |
364,627 | - | 364,627 | n.m. |
| Other financial liabilities |
92,036 | 294 | 91,742 | n.m. |
| Trade payables |
46,969 | 21,847 | 25,122 | 115% |
| Liabilities Tax |
42,347 | 11,090 | 31,257 | n.m. |
| Employee Benefits Termination |
8,544 | 9,577 | (1,033) | (11)% |
| for risks and charges Provision |
25,669 | 20,755 | 4,914 | 24% |
| Liabilities on disposal |
- | 6,532 | (6,532) | (100)% |
| Other liabilities |
25,193 | 14,152 | 11,041 | 78% |
| TOTAL LIABILITIES |
605,385 | 84,247 | 521,138 | n.m. |
| Share capital |
41,280 | 41,280 | - | n.m. |
| Reserves | 145,885 | 140,913 | 4,972 | 4% |
| Treasury shares |
(184) | (246) | 62 | (25)% |
| Result for the period |
38,320 | 50,840 | (12,520) | (25)% |
| SHAREHOLDERS' TOTAL EQUITY |
225,301 | 232,787 | (7,486) | (3)% |
| 830,686 | 317,034 | 513,652 | n.m. |
| FY19 | FY18 | |
|---|---|---|
| EBITDA | 127,766 | 81,293 |
| Capex | (12,787) | (5,408) |
| EBITDA- Ca pe x |
114 ,9 7 9 |
7 5 ,8 8 5 |
| % di EBITDA | 90% | 93% |
| Adjustment for accrual on share- based incentive system payments |
5,926 | 5,814 |
| Changes in Net Working Capital | 22,397 | 889 |
| Changes in other assets/liabilities | (29,190) | (6,454) |
| Ope ra ting Ca sh Flow |
114 ,112 |
7 6 ,13 4 |
| Taxes paid | (14,539) | (10,480) |
| Fre e Ca sh Flow |
9 9 ,5 7 3 |
6 5 ,6 5 4 |
| (Investments)/divestments in financial assets | (10,807) | (8,051) |
| Equity (investments)/divestments | (356,878) | 2,610 |
| Dividend paid | (36,264) | (30,907) |
| Ne t Ca sh Flow of the pe riod |
(3 0 4 ,3 7 6 ) |
2 9 ,3 0 6 |
| Net financial position - Beginning of period |
67,911 | 38,605 |
| Net financial position - End of period |
(236,465) | 67,911 |
| Cha nge in Ne t Fina nc ia l Position |
(3 0 4 ,3 7 6 ) |
2 9 ,3 0 6 |
| KPIs | 2019 | 2018 |
|---|---|---|
| Gross Book Value (EoP) - Group Book Value (EoP) - Italy Gross |
131,527,995 78,796,103 |
138,578,013 82,179,013 |
| Collections - Italy Collections - Italy - Stock |
1,893,198 1,794,339 |
1,961,177 1,768,762 |
| Collections / - Italy - Overall LTM GBV EoP LTM Collections / GBV EoP - Italy - Stock |
2.4% 2.5% |
2.4% 2.5% |
| Staff / Total FTE FTE LTM Collections / Servicing FTE - Italy |
38% 2.7 |
37% 2.7 |
| Reported EBITDA Non-recurring items (NRIs) included in EBITDA Ordinary EBITDA |
127,766 (12,676) 140,442 |
83,769 (2,712) 86,481 |
| Reported EBITDA Margin EBITDA Margin wo/NRIs |
35.1% 38.6% |
35.9% 37.1% |
| Profit (Loss) attributable the Reported Net to Group Non-recurring items (NRIs) included in Net Income Profit (Loss) attributable the Group Ordinary Net to |
38,318 (30,744) 69,062 |
50,498 (1,784) 52,282 |
| per share (Euro) Earning Earning per share wo/NRIs (Euro) |
0.48 0.86 |
0.63 0.65 |
| Capex EBITDA - Capex |
8,086 119,680 |
5,408 78,361 |
| Working Capital Net Net Financial Position (Net Debt / PF) Leverage EBITDA LTM |
130,028 (236,465) 1.3x |
77,387 67,911 n.a. |

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Fabio Ruffini Investor Relations
Tel.: +39 06 4797 9154 Mail: [email protected]
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