AI Terminal

MODULE: AI_ANALYST
Interactive Q&A, Risk Assessment, Summarization
MODULE: DATA_EXTRACT
Excel Export, XBRL Parsing, Table Digitization
MODULE: PEER_COMP
Sector Benchmarking, Sentiment Analysis
SYSTEM ACCESS LOCKED
Authenticate / Register Log In

FinecoBank

Investor Presentation Jul 31, 2020

4321_10-q_2020-07-31_cd65f206-8934-4161-a8c8-e0de8635a1e6.pdf

Investor Presentation

Open in Viewer

Opens in native device viewer

2Q20 Results

Alessandro Foti, CEO and General Manager

Milan, July 31st 2020

Disclaimer

  • This Presentation may contain written and oral "forward-looking statements", which includes all statements that do not relate solely to historical or current facts and which are therefore inherently uncertain. All forward-looking statements rely on a number of assumptions, expectations, projections and provisional data concerning future events and are subject to a number of uncertainties and other factors, many of which are outside the control of FinecoBank S.p.A. (the "Company"). There are a variety of factors that may cause actual results and performance to be materially different from the explicit or implicit contents of any forward-looking statements and thus, such forward-looking statements are not a reliable indicator of future performance. The Company undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by applicable law. The information and opinions contained in this Presentation are provided as at the date hereof and are subject to change without notice. Neither this Presentation nor any part of it nor the fact of its distribution may form the basis of, or be relied on or in connection with, any contract or investment decision.
  • The information, statements and opinions contained in this Presentation are for information purposes only and do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of an offer to purchase or subscribe for securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments. None of the securities referred to herein have been, or will be, registered under the U.S. Securities Act of 1933, as amended, or the securities laws of any state or other jurisdiction of the United States or in Australia, Canada or Japan or any other jurisdiction where such an offer or solicitation would be unlawful (the "Other Countries"), and there will be no public offer of any such securities in the United States. This Presentation does not constitute or form a part of any offer or solicitation to purchase or subscribe for securities in the United States or the Other Countries.
  • Pursuant the consolidated law on financial intermediation of 24 February 1998 (article 154-bis, paragraph 2) Lorena Pelliciari, in her capacity as manager responsible for the preparation of the Company's financial reports declares that the accounting information contained in this Presentation reflects FinecoBank's documented results, financial accounts and accounting records.
  • Neither the Company nor any of its representatives, directors or employees accept any liability whatsoever in connection with this Presentation or any of its contents or in relation to any loss arising from its use or from any reliance placed upon it.

Agenda

Next steps

Key messages

Focus on product areas

Executive Summary

Outstanding net profit in challenging market scenario

  • 1H20 Gross operating profit at 275 million, +40% y/y, showing the soundness of our industrial growth
  • 1H20 Net profit(1) at 181mln, +30% y/y, confirming the sustainability of a business model able to deliver consistent results in every market condition and to accelerate growth in the current situation
  • 1H20 revenues(1) at 407mln, +26% y/y supported by all business areas:
    • Brokerage (+107% y/y) showing a structural growth thanks to the in-depth review of our product offer, the enlargement of both our clients' base and market share, and finally to higher volatility compared to 2019
    • Investing (+5.4% y/y) thanks to volume effect and sound AUM flows, despite negative market effect in 1Q20
    • Banking (+4.4% y/y) thanks to high quality volume growth in deposits and lending
  • Operating Costs well under control at -132mln, +3.7% y/y. C/I ratio at 32.5%, -6.9 p.p. y/y, confirming operating leverage as a key strength of the Bank

Strong and safe capital position

1H20 CET1 ratio at 24.12% (pro-forma(2) at18.36%) and TCR at 38.88% (pro-forma(2) at 33.12%)

Accelerating commercial activity

  • Net sales in the first half of the year at 4.7bn (+42% y/y), TFA at 82.6bn with penetration of Guided products on Assets under Management at 72%
  • Fineco Asset Management retail net sales were 1.0bn in the first half of the year and total assets stood at 14.2bn
  • July: net inflows extremely robust with a steadily solid asset mix (AUM expected above 600mln), and strong brokerage performance (>50% y/y expected revenues in the month)

(1) Figures net of non recurring items: Voluntary Scheme: 1Q20: -1.2mln gross, -0.8mln net. 2019 non recurring items: 2Q19:-4.3mln gross, -2.9mln net; 1Q19: -0.4mln gross, -0.3mln net); Patent Box: -0.9mln in 1Q19, -0.9mln in 2Q19

4 (2) Data pro-forma includes 2019 dividend payment (32.0 €/cent DPS).

Results

5

Strong Operating Profit, at 275mln in 1H20, up +40% y/y boosted by diversified revenues growth in a complex market environment. Net Profit at 181mln, up +30% y/y. C/I ratio at 32.5%, down ~6.9 p.p. y/y confirming our strong operating leverage

(1) 1H20 non recurring items: Voluntary Scheme: 1Q20: -1.2mln gross, -0.8mln net. 1H19 non recurring items: Voluntary Scheme: 2Q19:-4.3mln gross, -2.9mln net; 1Q19: -0.4mln gross, -0.3mln net; Patent Box: -0.9mln in 1Q19, -0.9mln in 2Q19.

(2) Adj. Cost/Income and Adj. RoE calculated net of non recurring items

Net interest income

Solid NII thanks to valuable and sticky sight deposits coupled with high-quality lending portfolio despite low interest rate environment.

Sensitivity analysis +100bps / -100bps parallel shift: +123mln NII / -112mln NII

(1) Financial investments include interest income coming from the reinvestments of deposits in: Government bonds, UC bonds, Covered bonds, Supranational and Agencies and other financial investments (repos and immediate available liquidity)

(2) Other net interest income includes Security Lending, Leverage and other (mainly marketing costs). Other interest-earning assets include Security Lending and Leverage. See page 45 for details

(3) Lending: only interest income 6

(4) Gross margins: interest income related to financial investments, lending, leverage, security lending, other trading activities on interest-earning assets

Focus on our Treasury

Industrially-driven dynamic Treasury management thanks to a quality Balance Sheet

High quality Balance Sheet

  • VALUABLE AND STICKY DEPOSITS: 'transactional liquidity' gathered without short-term aggressive commercial offers
  • SAFE, ROBUST, LOW RISK: diversified and highly liquid Balance Sheet

No change in our low-risk investment policy

  • Run-off of Unicredit bonds for a diversified and low risk investment portfolio through a blend of Government bonds, covered bonds, supranational and agencies, to which we are adding a further diversification towards investment grade non-EU govies and financial corporates senior bonds. Exposure to Italy will remain at ~5 - 5.5 bln (1)
  • Almost 100% of our financial investments accounted in HTC: no impact in our P&L and Balance Sheet by the widening of spreads

More dynamic Treasury management

Yield enhancement strategies: thanks to our industrially-driven strong liquidity position (LCR >900%) (2) and quality investment portfolio, we can set up operations such as. collateral switch or unsecured lending with primary Counterparties to extract extra-yield on our quality-paper

7

Non Interest Income

Fees and commissions +32% y/y thanks to the positive contribution by all business areas and Trading Income +155% y/y thanks to structurally higher Brokerage

(1) Mainly PFAs annual bonus

8 (2) Adj. Trading Income excluding non recurring items: Voluntary Scheme (1Q20: -1.2mln gross, -0.8mln net; 1Q19: -0.4mln gross, -0.3mln net; 2Q19: -4.3mln gross, -2.9mln net)

Brokerage proved itself as a perfect counter-cyclical business

The structure of the market is changing: increased interest in financial markets and big jump into a more digitalized society

Structural growth in brokerage revenues: the floor has gone up in a clear way

Enlargement of client base and increasing market share Continuous reshape of brokerage offer

New brokerage clients by seniority

0-2 months 3-12 months 12+ months

  • "Active investors" starting to use brokerage platform and "sleeping" clients back on the market
  • >85% of new active clients investing on plain vanilla instruments (i.e. listed equity, ETFs) and not leveraged products
  • Increasing market share in Italy on equity traded volumes at 28% in June 2020 (+1.4 p.p. y/y) (Assosim)

  • New options allowing to exploit volatility when it is low

  • Optimization of our systematic internalizer
  • Multicurrency available 24/7, further enlargement of currencies basket
  • Repricing of futures
  • Wider OTC product offer
  • Coming soon: Asian markets, CFD on cryptocurrencies, new release and re-design of active traders' platform (PowerDesk)

Focus on Investing

1H20 increasing y/y thanks to volume effect and strong AUM net sales, despite negative market performance registered in the first months of the year

Costs

Cost efficiency and operating leverage confirmed in our DNA

2Q20 1H19

+2.6% 83.3

34.4 36.5 34.6

6.1 1Q20 6.2

40.8

42.5

-3.9%

39.8

5.4

2Q19

Staff expenses and FTE, mln

10.5 12.3

1H20

72.9 71.1

83.4

Focus on 2Q20 bottom line

High quality lending volume, offered exclusively to the existing base of clients, leveraging on our internal Big Data analytics

Cost of Risk on commercial loans (2)

  • Cost of Risk well under control thanks to the constant improvement in the quality of the credit which is mainly secured and low risk
  • We confirm our strategy aims to build a safe lending portfolio, offering these products exclusively to our very well known base of clients, leveraging on a deep internal IT culture, powerful data warehouse system and Big Data analytics
  • No change in our FY20 CoR expectations (10-15bps) thanks to the high quality of our portfolio, even in a difficult context following Covid-19 outbreak
  • Only 257 mortgages moratories have been granted until now. More details on the quality of our portfolio in the following slide, with a deep dive on the main products offered

(1) Current accounts/overdraft Include Lombard loans

(2) Cost of Risk: commercial LLP of the last 12 months on average last 12 months commercial Loans

Lending: solid growth for all our lending products thanks to the quality of our portfolio and to our cautious approach

(1) Yield on mortgages net of amortized and hedging costs

(2) Credit Lombard allows to change pledged assets without closing and re-opening the credit line, allowing more flexibility and efficiency

with floor at zero 14

Capital Ratios:

Best in class capital position and low risk balance sheet

(1) "Starting from 31 December 2019, FinecoBank applied the Standardised Method for determining the regulatory requirement related to operational risk, replacing the Advanced Measurement Method ("AMA") adopted previously."

TFA

Relentless TFA growth thanks to a healthy expansion in net sales. Guided products & Services increased at 72% of total AuM

TFA evolution (Dec.14 – Jun. 20), bn

TFA breakdown

17

Successful shift towards high added value products thanks to strong productivity of the network. 1H20 affected by negative market effect in the first months of the year

AuC and Deposits under advisory have been reclassified within AuM in order to have a better representation of the advisory nature of Advice and Plus services

(1) "Best in class" are a selection of advisory products and services based on: cost optimization, quality, sustainability and risk

(2) Other includes: Core Funds, PIR and Core Pension, GP Private, FAM Evolution stand-alone, FAM Global Defence stand alone

Net sales breakdown

Solid high quality net sales growth on the wave of structural trends thanks to our diversified business model and with an improving mix. AUM revamped in 2Q20

18 AuC and Deposits under advisory have been reclassified within AuM in order to have a better representation of the advisory nature of Advice and Plus services

Organic growth

Net sales organically generated confirmed as key in our strategy of growth

of PFAs recruited in the period

Continuously increase of quality and productivity of the network, despite negative market effect in the first quarter of the year

20

Clients' profile and focus on Private Banking

Fineco Results

Key messages

Focus on product areas

2020 Guidance

Given current outlook(1) , our assumptions for 2020, excluding revenues and costs related to UK business development, are:

  • Net interest income: confirmed resilient and low risk thanks to the smooth run-off of our bond portfolio, positive effect from volumes (~2.0-2.5bn expected growth of deposits per year) and lending book (~1.0-1.2bn new production per year), benefit from ECB's tiering, no change in our investment policy with no increase in Fineco risk profile and benefit of yield enhancement strategies from a more dynamic management of our Treasury
  • Investing: every 1bln change of AuM on 1st July generates ~2.5mln revenues starting from 1st July until year-end
  • Brokerage: acting as countercyclical business. It is expected to remain strong thanks to: 1) the deep reshape of the product offer, 2) the enlargement of the market (more Italians are interested in financial markets and 3) the levels of volatility which we expect to be higher than the extremely low levels registered in the past years
  • Banking: banking fees from smart repricing expected to be ~11mln for 2020 and ~20-22mln starting from 2021
  • Costs: we confirm our guidance(2) to around 4% yearly growth thanks to our strong operating gearing. This guidance doesn't include up to ~6.5mln of marketing costs in UK. Cost/Income continuously declining in the long run
  • CET1: floor 17%, but we expect to stay at ~18% in 2020
  • Leverage Ratio: very well under control and above 3.5% (for details, see slide 52 in Annex)
  • Cost of Risk: confirmed in the range between 10 and 15 basis points thanks to the quality of our portfolio
  • Net sales: robust, high quality net sales

Current environment is creating the conditions to further enlarge our growth opportunities

Current situation is accelerating the structural trends reshaping our society…

DEMAND FOR ADVICE

Increasing participation in financial markets by Italians is building up a bridge among investing and brokerage

DIGITALIZATION

Society structurally moving towards a more digitalized world: a way of non-return

DISRUPTION IN TRADITIONAL BANKS

Traditional banks not ready for the new paradigma: flight-to-quality is gaining momentum

…and strengthening our long term growth opportunities

Strengths of our business model: quality, efficiency, innovation

Fintech DNA: we were born already digital

Cyborg advisory: our PFAs already used to assist clients in a digital world

  • Robust Net sales with good asset mix
  • Structurally higher Brokerage
  • Acceleration in high-end clients' acquisition
  • Decreasing Cost/Income

Accelerating net sales dynamics in 1H20: robust AUM flows and increased productivity Focus on improving revenues mix and slowing down Balance Sheet growth for a better quality business going forward

Total net sales, quarterly pace Total net sales, monthly pace

Increasing Network productivity: net sales per PFA

Industrial measures driving the acceleration of net sales and asset mix

  • New generation of products: FAM contributing in terms of product innovation, operating efficiency and time-to-market
  • New software developments: to improve PFAs productivity also leveraging on Big Data Analytics capabilities (X-Net, Co-Working platform)

Fineco Asset Management

Strong commercial momentum with a sustainable approach

want to take advantage of bear market phases

Fineco UK: our quality one-stop-solution proves to work

Improving revenues thanks to cross-selling

(1) Source: Investment Trends 2020

(2) Source: Internal research

27 (3) ARPU calculated as annualized revenues produced by active current accounts in the period March/June 2020. Active current accounts have done at least one operation among Listed, OTC or multicurrency services

Fineco UK: boost in clients' acquisition with limited marketing expenses

(1) Total marketing expenses in the quarter equal to €2.8 mln

(2) CPA adv marketing calculated dividing pure adv marketing costs on new current accounts

(3) Active current accounts have done at least one operation among Listed, OTC or multicurrency services

28 Source: internal elaboration GB Department

Fineco UK: next steps

Fineco Results

Next steps

Key messages

Focus on product areas

Sustainability at the heart of Fineco's business model (1/2)

We are a looking-forward organization playing in the long-run and able to generate a positive impact for all our stakeholders and the overall society

Our sustainable strategy lays on 2 different levels: a macro level and a micro level

MACRO level: related to our business model, from the beginning based on sustainability long-term view

1

TRANSPARENCY Fairness and respect

for all our stakeholders

EFFICIENCY

Fintech DNA: strong focus on IT & Operations, more flexibility, less costs

  • FAM as a champion of ESG: PERFORMANCE FEES FREE trademark
  • FAIR PRICING
  • LOW UPFRONT FEES (only 3% of Investing fees)
  • Delivering BEST-IN-CLASS CUSTOMER EXPERIENCE
  • SHARING FAM BENEFITS WITH CLIENTS: better quality and timely products with lower TER

INNOVATION Quality offer for highly SATISFIED CLIENTS

  • NO short-term AGGRESSIVE COMMERCIAL OFFERS and ZERO REMUNERATION on current accounts
  • Focus on ORGANIG GROWTH

Sustainability at the heart of Fineco's business model (2/2) We are a looking-forward organization playing in the long-run and able to generate a positive impact for all our stakeholders and the overall society

Our sustainable strategy lays on 2 different levels: a macro level and a micro level

Healthy and sustainable growth with a long term horizon

TFA (bn) Revenues (1) (mln) Cost/ Income (1) (%) + p.p. Clients (thd, #) Costs (1) (mln) 49 55 964 1,048 1,118 1,200 451 544 544 587 + + 212 233 226 233 47 43 42 40 60 67 Net profit (1) (mln) 155 197 208 226 + 39 244 628 1,278 69 254 81 1,358 281 658 250 38 + 11% 3% 7%13%8% -9 2014 2015 2016 2017 2018 2019 CAGR (2014-2019)

Highly scalable operating platform…

…with a diversified revenues mix leading consistent results in every market conditions

Net Profit adjusted (net of DGS and SRF) (1) , mln
CAGR +15.0%
55.1
47.8
47.7
45.9
40.1
40.8
37.3
36.4
92.4
89.2
75.6
73.4
72.0
66.2
63.2
65.6
61.0
60.4
59.0
63.5
54.8
52.0
51.7
52.6
51.2
49.8
1Q14
2Q14
3Q14
4Q14
1Q15
2Q15
3Q15
4Q15
1Q16
2Q16
3Q16
4Q16
1Q17
2Q17
3Q17
4Q17
1Q18
2Q18
3Q18
4Q18
1Q19
2Q19
3Q19
4Q19
1Q20
2Q20

(1) Figures adjusted by non recurring items and Net Profit adjusted net of Deposit Guarantee Scheme and Single Resolution Fund (FY15: -3.1mln net, FY16: -7.1mln net, FY17: -7.1mln net, FY18: -9.6mln net, FY19: -12.1 mln net, 1Q20: -0.3mln gross, -0.2mln net)

Safe Balance Sheet: simple, highly liquid and low risk asset side, valuable and sticky deposits

Total assets: 99.5% not exposed to volatility

Out of 29.4bn, only 0.15bn of Assets valuated at fair value with very limited impacts on Equity reserve

(1) Due from banks includes 0.9bn cash deposited at Bank of Italy as of Jun.20

(2) Other refers to tangible and intangible assets, derivatives and other assets

(3) 16.2bn equal to 15.3bn nominal value, o/w Italy 5.0bn nominal value

(4) Other : US, Austria, Belgium, Germany, Poland, Portugal, United Kingdom, Switzerland

Fineco Results

Next steps

Key messages

Revenues by Product Area

Well diversified stream of revenues allow the bank to successfully face any market environment

Managerial Data. Revenues attributable to single each product area, generated by products / services offered to customers according to the link between products and product area. Banking includes revenues generated by direct deposits and credit products. Investing includes revenues generated by asset under management products; Brokerage includes revenues from trading activity.

Banking

Sound performance driven by strong volume growth and relentless clients' acquisition, thanks to high quality services and best-in-class customer satisfaction

Managerial Data

Brokerage

Revamped Brokerage thanks to skyrocketing volatility combined with the review of the offer. Growing market share in Italy and continuous enlargement of product offer

Revenues

Well-diversified brokerage offer

Managerial Data

(1) Volatility calculated as avg weekly volatility of BUND, BTP, SP, EUROSTOXX, MINIDAX, DAX, FIB, MINIFIB, NASDAQ, DOW weighted on volumes related to futures traded by our clients 39

Investing

Increasing revenues y/y thanks to a successful strategy based on our cyborg advisory approach. Very limited upfront fees, representing only 3% of investing fees

Average Asset under Management

Managerial Data

Annex

mln 1Q19 2Q19 3Q19 4Q19 FY19 1Q20 2Q20 1H19 1H20
Net interest income 70.4 71.4 69.8 69.7 281.3 68.2 70.1 141.8 138.2
Net commissions 77.4 81.3 84.3 82.3 325.2 105.0 104.8 158.6 209.7
Trading profit 9.8 8.0 11.6 15.3 44.8 26.4 30.1 17.8 56.5
Other expenses/income 0.2 0.3 0.1 2.9 3.6 0.6 0.8 0.5 1.4
Total revenues 157.7 161.1 165.8 170.2 654.8 200.1 205.8 318.8 405.8
Staff expenses -21.7 -22.4 -22.5 -23.6 -90.2 -24.0 -24.9 -44.1 -48.9
Other admin.exp. net of recoveries -38.5 -34.4 -29.4 -34.3 -136.6 -36.5 -34.6 -72.9 -71.1
D&A -5.1 -5.4 -5.8 -6.6 -22.9 -6.1 -6.2 -10.5 -12.3
Operating expenses -65.3 -62.3 -57.6 -64.4 -249.6 -66.5 -65.7 -127.5 -132.2
Gross operating profit 92.5 98.8 108.2 105.8 405.2 133.6 140.0 191.3 273.6
Provisions -1.0 -2.9 -19.8 -3.5 -27.2 -1.1 -6.5 -3.8 -7.6
LLP -1.3 1.1 -1.2 -0.6 -2.0 -1.0 -2.7 -0.1 -3.7
Profit from investments -0.7 6.5 0.4 1.1 7.4 -0.1 -3.7 5.8 -3.8
Profit before taxes 89.5 103.5 87.6 102.8 383.5 131.4 127.1 193.1 258.5
Income taxes -27.3 -31.7 -26.6 -9.6 -95.1 -40.0 -38.3 -59.0 -78.3
Net profit for the period 62.3 71.8 61.0 93.2 288.4 91.4 88.7 134.1 180.2
Net profit adjusted (1) 63.5 75.6 61.7 71.6 272.3 92.2 88.7 139.1 181.0
Non recurring items (mln, gross) 1Q19 2Q19 3Q19 4Q19 FY19 1Q20 2Q20 1H19 1H20
(2)
Extraord systemic charges (Trading Profit)
-0.4 -4.3 0.4 1.4 -3.0 -1.2 0.0 -4.8 -1.2
Patent Box -0.9 -0.9 -0.9 20.7 18.1 0.0 0.0 -1.8 0.0
Total -1.3 -5.2 -0.5 22.1 15.1 -1.2 0.0 -6.5 -1.2

P&L net of non recurring items

1Q19 2Q19 3Q19 4Q19 FY19 1Q20 2Q20 1H19 1H20
mln (1)
Adj
(1)
Adj
(1)
Adj
(1)
Adj
. (1)
Adj
(1)
Adj
(1)
Adj
(1)
Adj
(1)
Adj
Net
interest
income
70
4
71
4
69
8
69
7
281
3
68
2
70
1
141
8
138
2
Net
commissions
77
4
81
3
84
3
82
3
325
2
105
0
104
8
158
6
209
7
Trading
profit
10
3
12
3
11
2
13
9
47
7
27
6
30
1
22
6
57
7
Other
expenses/income
0
2
0
3
0
1
2
9
3
6
0
6
0
8
0
5
1
4
Total
revenues
158
2
165
4
165
4
168
8
657
8
201
3
205
8
5
323
407
0
Staff
expenses
-21
7
-22
4
-22
5
-23
6
-90
2
-24
0
-24
9
-44
1
-48
9
Other
admin
.expenses
-38
5
-34
4
-29
4
-34
3
-136
6
-36
5
-34
6
-72
9
-71
1
D&A -5
1
-5
4
-5
8
-6
6
-22
9
-6
1
-6
2
-10
5
-12
3
Operating
expenses
-65
3
-62
3
-57
6
-64
4
-249
6
-66
5
-65
7
-127
5
-132
2
Gross
operating
profit
92
9
103
1
107
8
104
4
408
2
134
8
140
0
196
0
274
8
Provisions -1
0
-2
9
-19
8
-3
5
-27
2
-1
1
-6
5
-3
8
-7
6
LLP -1
3
1
1
-1
2
-0
6
-2
0
-1
0
-2
7
-0
1
-3
7
Profit
from
investments
-0
7
6
5
0
4
1
1
4
7
-0
1
-3
7
8
5
-3
8
Profit
before
taxes
90
0
107
8
87
2
101
4
386
4
132
6
127
1
197
8
259
7
Income
taxes
-26
5
-32
2
-25
6
-29
8
-114
2
-40
4
-38
3
-58
8
-78
7
(1)
Net
profit
adjusted
63
5
75
6
61
7
71
6
272
3
92
2
88
7
139
1
181
0

1H20 P&L FinecoBank and Fineco Asset Management

Fineco
Asset
FinecoBank FinecoBank
mln Management Individual Consolidated
Net
interest
income
0
1
-
138
3
138.2
Dividends 0
0
14
2
0.0
Net
commissions
32
4
177
4
209.7
Trading
profit
0
1
56
4
56.5
Other
expenses/income
0
1
-
1
5
1.4
Total
revenues
32
3
387
8
405.8
Staff
expenses
2
0
-
46
9
-
-48.9
Other
admin
of
recoveries
net
exp
2
0
-
69
1
-
-71.1
D&A 0
1
-
12
1
-
-12.3
Operating
expenses
-4
2
-128
1
-132.2
Gross
operating
profit
28
1
259
7
273.6
Provisions 0
0
-7
6
-7.6
LLP 0
0
3
7
-
-3.7
Profit
Investments
on
0
0
3
8
-
-3.8
Profit
before
taxes
28
1
244
6
258.5
Income
taxes
3
6
-
-74
8
-78.3
Net
profit
for
the
period
24
6
169
8
180.2

Details on Net Interest Income

mln 1Q19 Volumes &
Margins
2Q19 Volumes &
Margins
3Q19 Volumes &
Margins
4Q19 Volumes &
Margins
FY19 Volumes &
Margins
1Q20 Volumes &
Margins
2Q20 Volumes &
Margins
1H19 Volumes
& Margins
1H20 Volumes
& Margins
Financial Investments 57.1 19,748 58.0 20,582 55.9 21,714 56.0 22,114 227.0 21,040 54.8 22,543 56.3 22,676 115.1 20,165 111.1 22,609
Net Margin 1.17% 1.13% 1.02% 1.01% 1.08% 0.98% 1.00% 1.15% 0.99%
Gross margin 59.7 1.23% 60.4 1.18% 58.5 1.07% 57.7 1.04% 236.3 1.12% 56.8 1.01% 57.1 1.01% 120.0 1.20% 113.9 1.01%
Security Lending 0.6 836 0.4 386 0.0 0 0.3 307 1.4 382 0.7 634 1.3 1,132 1.1 611 2.0 883
Net Margin 0.32% 0.44% 0.00% 0.44% 0.37% 0.44% 0.46% 0.36% 0.46%
Leverage - Long 2.7 129 3.2 153 3.3 157 3.3 154 12.4 148 2.9 137 2.4 117 5.9 141 5.2 127
Net Margin 8.45% 8.35% 8.38% 8.38% 8.39% 8.42% 8.13% 8.40% 8.29%
Other Treasury
activities
n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. n.a. 0.1 69 0.8 784 n.a. n.a. 0.8 427
Net Margin n.a. n.a. n.a. n.a. n.a. 0.44% 0.39% n.a. 0.39%
Lending
Net Margin
10.5 2,611
1.62%
10.8 2,754
1.58%
11.1 2,912
1.51%
10.9 3,050
1.42%
43.3 2,832
1.53%
11.0 3,293
1.34%
11.4 3,537
1.29%
21.3 2,683
1.60%
22.3 3,415
1.32%
o/w Current accounts 2.9 1,040 3.2 1,112 3.2 1,169 3.4 1,241 12.7 1,141 3.4 1,316 3.6 1,375 6.1 1,076 7.0 1,345
Net Margin 1.14% 1.14% 1.10% 1.07% 1.11% 1.05% 1.04% 1.14% 1.04%
o/w Cards (1)
1.2
245 1.2 252 1.2 282 1.2 265 4.9 261 1.2 242 1.1 184 2.4 248 2.3 213
Net Margin 2.00% 1.92% 1.74% 1.87% 1.88% 2.02% 2.46% 1.96% 2.21%
o/w Personal loans 4.6 441 4.6 448 4.6 457 4.5 459 18.3 451 4.5 462 4.4 448 9.1 444 8.9 455
Net Margin 4.20% 4.09% 3.98% 3.92% 4.05% 3.93% 3.93% 4.15% 3.93%
o/w Mortgages
(1)
1.8 886 1.9 942 2.0 1,005 1.8 1,084 7.4 979 1.8 1,273 2.3 1,530 3.7 914 4.1 1,402
Net Margin 0.80% 0.82% 0.79% 0.64% 0.76% 0.57% 0.61% 0.81% 0.59%
(2)
Other
-0.5 -1.0 -0.4 -0.8 -2.8 -1.3 -2.1 -1.6 -3.3
Total 70.4 71.4 69.8 69.7 281.3 68.2 70.1 141.8 138.2
Gross Margin
Cost of Deposits
1.26%
-0.05%
1.25%
-0.04%
1.17%
-0.04%
1.11%
-0.03%
1.20%
-0.04%
1.08%
-0.03%
1.04%
-0.01%
1.26%
-0.04%
1.06%
-0.02%

Volumes and margins: average of the period Net margin calculated on real interest income and expenses 2019 quarterly figures have been reclassified due to a managerial recast

(1) Calculated on total cards, both spending and revolving (2) Other includes mainly marketing costs

45

UniCredit bonds underwritten

ISIN Currency Amount
(€
m)
Maturity Indexation Spread
1 IT0005010308 Euro 382
5
9-Jul-20 Euribor
1m
2
49%
2 IT0005010381 Euro 382
5
7-Oct
-20
Euribor
1m
2
52%
3 IT0005010332 Euro 382
5
6-Jan-21 Euribor
1m
2
54%
4 IT0005010316 Euro 382
5
6-Apr-21 Euribor
1m
2
56%
5 IT0005010340 Euro 382
5
5-Jul-21 Euribor
1m
2
58%
6 IT0005010225 Euro 382
5
18-Oct
-21
Euribor
1m
2
60%
7 IT0005040099 Euro 100
0
24-Jan-22 Euribor
1m
1
46%
8 IT0005057994 Euro 200
0
11-Apr-22 Euribor
1m
1
43%
9 IT0005083743 Euro 300
0
28-Jan-22 Euribor
1m
1
25%
10 IT0005114688 Euro 180
0
19-May-22 Euribor
1m
1
19%
11 IT0005120347 Euro 700
0
27-Jun-22 Euribor
1m
1
58%
12 IT0005144065 Euro 450
0
14-Nov-22 Euribor
3m
1
40%
13 IT0005144073 Euro 350
0
15-Nov-21 Euribor
3m
1
29%
14 IT0005158412 Euro 250
0
23-Dec-22 Euribor
3m
1
47%
15 IT0005163180 Euro 600
0
11-Feb-23 Euribor
3m
1
97%
16 IT0005175135 Euro 100
0
24-Mar-23 Euribor
3m
1
58%
17 IT0005217606 Euro 350
0
11-Oct
-23
Euribor
3m
1
65%
18 IT0005241317 Euro 622
5
2-Feb-24 Euribor
3m
1
52%
Total Euro 5
6
497
,
Euribor
1m
1
92%

Financial Investments

Further improvements for a diversified asset side.

(1) Sovereign Supranational and Agencies

(2) Avg 2Q20 "Other" includes: 1.0bn France, 0.9bn Ireland, 0.5bn USA, 0.5bn Belgium, 0.5bn Austria, 0.4bn Portugal, 0.1bn Germany, 0.1 UK, 0.1 Poland and Switzerland

(3) Calculated on nominal value as of June 30th 2020 47

Details on Net Commissions

mln 1Q19 2Q19 3Q19 4Q19 FY19 1Q20 2Q20 1H19 1H20
Brokerage 18.5 18.0 20.0 20.8 77.3 35.6 37.6 36.5 73.1
o/w
Equity 15.6 14.7 15.9 17.0 63.2 30.0 31.0 30.3 61.0
Bond 0.9 0.9 1.4 0.7 3.9 1.0 3.8 1.8 4.8
Derivatives 2.3 2.2 2.7 2.6 9.7 4.5 3.7 4.5 8.2
Other commissions(1) -0.2 0.2 0.0 0.6 0.5 0.0 -0.9 0.0 -0.9
Investing 54.2 57.6 58.3 56.1 226.2 60.8 57.1 111.8 117.9
o/w
Placement fees 1.1 1.3 1.1 1.8 5.4 1.7 1.4 2.5 3.1
Management fees 57.1 59.7 61.5 63.0 241.3 61.9 58.9 116.8 120.8
to PFA's: incentives -3.0 -4.3 -3.6 -8.0 -18.9 -2.5 -2.6 -7.3 -5.1
to PFA's: LTI -1.0 0.8 -0.7 -0.7 -1.6 -0.2 -0.7 -0.2 -0.9
Banking 4.5 5.6 5.9 5.3 21.3 8.8 10.3 10.0 19.1
Other 0.1 0.1 0.1 0.1 0.4 -0.2 -0.2 0.2 -0.4
Total 77.4 81.3 84.3 82.3 325.2 105.0 104.8 158.6 209.7

(1) Other commissions include security lending and other PFA commissions related to AuC

Revenues breakdown by Product Area

mln 1Q19 2Q19 3Q19 4Q19 FY19 1Q20 2Q20 1H19 1H20
Net
interest
income
67
6
68
8
67
0
66
9
270
3
65
8
67
7
136
4
133
5
Net
commissions
4
5
6
5
9
5
3
5
21
3
8
8
10
3
10
0
19
1
profit
Trading
-0
1
-0
1
-0
2
0
2
-0
2
-0
1
-0
1
-0
2
-0
2
Other 0
1
0
1
0
1
0
1
0
4
0
2
0
3
0
2
0
5
Total
Banking
72
1
74
3
72
7
72
5
291
7
74
6
78
3
146
5
153
0
Net
interest
income
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Net
commissions
54
2
57
6
58
3
56
1
226
2
60
8
57
1
111
8
117
9
Trading
profit
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Other 0
0
0
0
0
0
2
7
2
7
0
1
-0
2
0
0
-0
1
Total
Investing
54
2
57
6
58
3
58
8
228
9
60
9
56
9
111
8
117
8
Net
interest
income
3
4
3
7
3
4
3
4
14
0
3
0
2
5
2
7
5
5
Net
commissions
18
5
18
0
20
0
20
8
77
3
35
6
37
6
36
5
73
1
Trading
profit
8
2
9
9
11
5
11
7
41
3
25
1
24
2
18
1
49
2
Other 0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Total
Brokerage
30
2
31
6
34
9
35
9
132
6
63
6
64
2
61
8
127
9

Managerial Data

Please note that, starting from December 31st, 2019, "Trading profit" also includes dividends and similar revenues on equity investments held at fair value in the item "Dividend income and similar revenue", previously included in the item "Dividends and other income from equity investments" in the reclassified income statement. 2018 figures were also reclassified.

Breakdown Total Financial Assets

mln Mar
19
Jun
19
Sep
19
Dec
19
Mar
20
Jun
20
AUM 35
988
,
36
819
,
38
325
,
40
505
,
35
516
,
40
083
,
o/w
Funds
and
Sicav
26
361
,
26
426
,
27
477
,
28
786
,
24
122
,
27
657
,
o/w
Insurance
8
401
,
9
002
,
9
369
,
10
115
,
9
961
,
10
676
,
o/w
GPM
1 26 55 93 127 169
o/w
AuC
deposits
under
advisory
+
1
225
,
1
365
,
1
425
,
1
512
,
1
307
,
1
580
,
o/w
in
Advice
572 600 603 598 516 550
o/w
in
Plus
653 765 822 914 792 1
030
,
AUC 15
187
,
15
229
,
15
158
,
15
324
,
485
13
,
16
486
,
o/w
Equity
9
137
,
9
207
,
9
573
,
9
841
,
8
308
,
10
565
,
o/w
Bond
6
037
,
6
011
,
5
575
,
5
448
,
5
147
,
5
878
,
o/w
Other
13 12 11 35 30 43
Direct
Deposits
22
941
,
23
844
,
25
099
,
25
590
,
26
925
,
26
077
,
o/w
Sight
22
938
,
23
842
,
25
098
,
25
588
,
26
924
,
26
077
,
o/w
Term
2 2 2 1 1 1
Total 74
116
,
75
892
,
78
583
,
81
419
,
75
927
,
82
646
,
o/w
Guided
Services
Products
&
24
301
,
25
354
,
26
697
,
28
788
,
25
486
,
28
984
,

AuC and Deposits under advisory have been reclassified within AuM in order to have a better representation of the advisory nature of Advice and Plus services

o/w TFA Private Banking 29,041 29,970 31,891 33,437 28,844 33,024

Balance Sheet

mln Mar
19
Jun
19
Sep
19
Dec
19
Mar
20
Jun
20
(1)
from
Due
Banks
3
807
,
1
941
,
2
033
,
1
320
,
1
801
,
1
633
,
Customer
Loans
3
029
,
3
409
,
3
568
,
3
680
,
3
741
,
4
204
,
Financial
Assets
19
012
,
19
920
,
21
532
,
22
313
,
23
414
,
22
961
,
Tangible
and
Intangible
Assets
243 242 247 279 280 280
Derivatives 29 49 72 65 76 76
Other
Assets
259 274 308 366 207 259
Total
Assets
26
380
,
25
835
,
27
760
,
28
023
,
29
519
,
29
412
,
Customer
Deposits
23
311
,
24
140
,
25
429
,
25
920
,
27
202
,
27
021
,
Due
Banks
to
1
605
,
207 188 155 331 113
Derivatives 32 84 156 95 144 207
Funds
and
other
Liabilities
393 477 698 471 365 515
Equity 1
040
,
928 1
289
,
1
382
,
1
477
,
1
556
,
Total
Liabilities
and
Equity
26
380
,
25
835
,
27
760
,
28
023
,
29
519
,
29
412
,

(1) Due from banks includes cash deposited at Bank of Italy: 0.9bn cash as of June 2020, 1.2bn cash as of Mar.2020, 1.2bn cash as of June 2019, 1.2bn cash as of Sept. 2019, and 0.8bn cash as of Dec. 2019

Leverage Ratio Sensitivity

  • OUR PRIORITY: to slow down the growth of our Balance Sheet through the conversion of deposits into Asset under Management and through the repricing of our Banking services
  • OUR GUIDANCE: Leverage Ratio above 3.5% considering a growth of deposits in a range between 2-2.5bn per year

STRESS TEST SCENARIO

T1 Capital (mln)

0 30 40 50 60 70 80 90 100 110 120 130 140 150
- 3.85% 3.95% 3.99% 4.02% 4.06% 4.10% 4.13% 4.17% 4.20% 4.24% 4.27% 4.31% 4.34% 4.38% Considering our organic capital
500 3.78% 3.88% 3.92% 3.95% 3.99% 4.02% 4.06% 4.09% 4.13% 4.16% 4.20% 4.23% 4.27% 4.30%
1,000 3.72% 3.82% 3.85% 3.89% 3.92% 3.96% 3.99% 4.02% 4.06% 4.09% 4.13% 4.16% 4.20% 4.23% generation(1)
after dividend
1,500 3.65% 3.75% 3.79% 3.82% 3.85% 3.89% 3.92% 3.96% 3.99% 4.02% 4.06% 4.09% 4.12% 4.16%
n) 2,000 3.59% 3.69% 3.72% 3.76% 3.79% 3.82% 3.86% 3.89% 3.92% 3.96% 3.99% 4.02% 4.06% 4.09% distribution and payment of AT1
ml 2,500 3.53% 3.63% 3.66% 3.70% 3.73% 3.76% 3.79% 3.83% 3.86% 3.89% 3.92% 3.96% 3.99% 4.02%
( 3,000 3.48% 3.57% 3.61% 3.64% 3.67% 3.70% 3.73% 3.77% 3.80% 3.83% 3.86% 3.89% 3.93% 3.96% coupon, also in case of extremely
s 3,500 3.42% 3.52% 3.55% 3.58% 3.61% 3.64% 3.67% 3.71% 3.74% 3.77% 3.80% 3.83% 3.86% 3.90%
e
ur
4,000 3.37% 3.46% 3.49% 3.52% 3.56% 3.59% 3.62% 3.65% 3.68% 3.71% 3.74% 3.77% 3.80% 3.84% adverse market scenario and
s 4,500 3.32% 3.41% 3.44% 3.47% 3.50% 3.53% 3.56% 3.59% 3.62% 3.65% 3.68% 3.72% 3.75% 3.78%
o 5,000 3.27% 3.36% 3.39% 3.42% 3.45% 3.48% 3.51% 3.54% 3.57% 3.60% 3.63% 3.66% 3.69% 3.72% assuming 5 billion of deposit
p
x
5,500 3.22% 3.31% 3.34% 3.37% 3.40% 3.43% 3.46% 3.49% 3.52% 3.55% 3.57% 3.60% 3.63% 3.66%
E 6,000 3.17% 3.26% 3.29% 3.32% 3.35% 3.38% 3.41% 3.43% 3.46% 3.49% 3.52% 3.55% 3.58% 3.61% growth in 2020 (vs 2.4bn on
al 6,500 3.13% 3.21% 3.24% 3.27% 3.30% 3.33% 3.36% 3.39% 3.41% 3.44% 3.47% 3.50% 3.53% 3.56%
ot 7,000 3.08% 3.17% 3.19% 3.22% 3.25% 3.28% 3.31% 3.34% 3.37% 3.39% 3.42% 3.45% 3.48% 3.51% average in the period 2015-'19),
T 7,500 3.04% 3.12% 3.15% 3.18% 3.21% 3.23% 3.26% 3.29% 3.32% 3.35% 3.37% 3.40% 3.43% 3.46%
8,000 3.00% 3.08% 3.11% 3.13% 3.16% 3.19% 3.22% 3.24% 3.27% 3.30% 3.33% 3.36% 3.38% 3.41% our Leverage ratio would
8,500 2.95% 3.04% 3.06% 3.09% 3.12% 3.15% 3.17% 3.20% 3.23% 3.26% 3.28% 3.31% 3.34% 3.36%
9,000 2.92% 3.00% 3.02% 3.05% 3.08% 3.10% 3.13% 3.16% 3.18% 3.21% 3.24% 3.27% 3.29% 3.32%
9,500 2.88% 2.96% 2.98% 3.01% 3.04% 3.06% 3.09% 3.12% 3.14% 3.17% 3.20% 3.22% 3.25% 3.27% remain around 3.5%.
10,000 2.84% 2.92% 2.94% 2.97% 3.00% 3.02% 3.05% 3.07% 3.10% 3.13% 3.15% 3.18% 3.21% 3.23%
LR < 3.0%
LR > 3.5%
3.0% < LR < 3.5%

Mar
19
Jun
19
Sep
19
Dec
19
Mar
20
Jun
20
TFA/
(mln)
PFA
PFA
(1)
25
0
25
6
26
6
27
8
25
7
27
9
/
Guided
Products
TFA
(2)
33% 33% 34% 35% 34% 35%
Cost
/
income
Ratio
(3)
41
3%
39
4%
37
9%
37
9%
33
0%
32
5%
CET
(4)
1
Ratio
21
0%
17
8%
17
4%
18
1%
19
3%
18
4%
Adjusted
RoE
(5)
31
2%
34
0%
27
3%
27
5%
30
7%
30
1%
Ratio
(6)
Leverage
5
11%
2
89%
3
85%
3
85%
3
73%
3
76%

(1) PFA TFA/PFA: calculated as end of period Total Financial Assets related to the network divided by number of PFAs eop

(2) Calcuated as Guided Products eop divided by Total Financial Assets eop

(3) C/I ratio net of non recurring items (see page 42 for details) calculated as Operating Costs divided by Revenues net of non recurring items

(4) 1Q20 and 2Q20 CET1 ratio pro-forma

(5) RoE: Net Profit, net of non recurring items (see page 42 for details) divided by the average book shareholders' equity for the period (excluding dividends expected to be distributed and the revaluation reserves)

(6) Leverage ratios until Mar.19 are calculated on Individual basis, according to the EC Delegated Act 2015/62 regarding the exclusion of intra-group exposure. 1Q20 and 2Q20 Leverage ratio pro-forma 53

Fineco - a fully independent public company starting from May 2019

Strategy and Business model

Fineco exit from the UniCredit Group has no implications on its strategy and business model: Fineco enjoyed limited synergies with UniCredit and, as a fully independent company, continues to focus on maximizing shareholders' value via healthy, sustainable and organic growth

Transitional Arrangements with UniCredit Group

Fineco and UniCredit have agreed to enter into certain transitional arrangements to ensure full continuity and an orderly and smooth transition from a regulatory, liquidity and operational standpoint

Fineco Asset Management in a nutshell AUM at €14.2bn, of which €8.9bn retail classes (1)

Quality improvement and time to market for customers and distribution needs

Several efficiencies leveraging on a vertically integrated business model combined with the strong operating efficiency which is in Fineco's DNA

Better risk management thanks to the look-through on daily basis on funds' underlying assets

Win-win solution: lower price for clients, higher margins

Fineco UK vs Competitors: products and services

FINECO
N
B A
( - HARGREAVES
LANSDOWN
Revolut HSBC
Bank Account X X
BANKING Multi Currency > X × >
Debit Cards > X X > >
Shares V 1 1 > >
Bonds 1 × V X V
TRADING Futures & Options V X × × ×
CFDs 1 1 X × ×
FX 1 V × X X
Analytic tools > X × X X
Funds X 1 X 1
INVESTING ISA >
C
1 > X 1
SIPP > × > X X

Coming Soon - see slide 29

Fineco UK vs Competitors: features

Fineco platform: usability, reliability and advanced tools

FINECO
BANK
HARGREAVES
LANSDOWN
Revolut HSBC
Free Basic
Market Data
1 > 1 > >
Free Real time
DMA
1 × × X X
Advanced
Charting tool
V × × × X
Recurring
investments
1 × > X 1
Trading order
strategies
1 1 × × ×
Stock
screener
1 × × X X
Payments 1 × × 1 1
Budget
track
1 X X 1 X
Open
banking
1 X X > 1

Fineco UK: Premium service without premium price (1/2) Disruptive pricing 100% sustainable thanks to our strong operating leverage

OTC: zero commission, no added spreads

Share CFD\Broker
Buy 100 units
FINECO
BANK
IG Cilic
cmc markets
SAXO
BANK
Plus500
HSBC * 498.20 GBp 0 £10 ಕ್ಕೊ £8 £0,67
APPLE * 225.64 USD 0 £15 \$10 \$10 \$9.5
BMW * 42.61 EUR 0 €10 €9 €10 €10.75
FINECO
B
ANK
IG CIIIC
cmc markets
SAXO
BANK
CFD on UK INDEX PIPS PIPS PIPS PIPS
Ftse100 0.6 1 1 0.8

Platform fees: the most competitive

Portfolio size FINECO HARGREAVES
LANSDOWN
JAJBell & BARCLAYS F Fidelity HSBC
£10.000.00 0.25% 0.45% 0.25% 0.20% 0.35% 0.25%
£50.000.00 0.25% 0.45% 0.25% 0.20% 0.35% 0.25%
£100.000.00 0.25% 0.45% 0.25% 0.20% 0.35% 0.25%
£250,000.00 0.25% 0.45% 0.25% 0.20% 0.35% 0.25%

Stock broking: flat fees

(1) (1)
(1) (1)

Transaction fees

FINECO
N K
HARGREAVES LANSDOWN JAJBell BARCLAYS F Fidelity HSBC
£0.00 £0.00 £1.50 £3.00 £10.00 No online
Phone dealing only

(1) Plus Custody fees

(2) Equivalent for each transaction – Exchage rate GBP/EUR: 1.1217

Fineco UK: Premium service without premium price (2/2)

Disruptive pricing 100% sustainable thanks to our strong operating leverage

(1) (2) (2) (2)

Multicurrency: best spreads, no commissions

(1) Equivalent for each transaction – Exchage rate GBP/EUR: 1,1217

Preserving our best price/quality ratio

An update on the main outcomes from our Smart Repricing

60 (1) Most convenient current accounts. Source: Figures based on publicly available costs for families with average online operations of the main Italian banks (ICC – Indicatore Complessivo dei Costi). The figures relates to the costs of current accounts reported in brackets.

Additional Tier 1

First public placement successfully issued with strong demand (9x the offer)

€200 mln AT1 issued in January 2018 €300 mln AT1 issued in July 2019

  • On January 23rd , 2018 the Bank issued a €200mln perpetual AT1
  • Coupon fixed at 4.82% for the initial 5.5 years
  • Private placement, fully subscribed by UniCredit SpA
  • Semi-annual coupon
  • Coupon (net of taxes) will impact directly Equity reserves

  • On July 11th , 2019 Fineco issued a €300mln perpetual AT1 in order to maintain the Leverage Ratio above 3.5% after the exit from the UniCredit Group

  • Coupon fixed at 5.875% (initial guidance at 6.5%) for the initial 5.5 years
  • Public placement, with strong demand (9x, €2.7bn), listed in Euronext Dublin
  • Semi-annual coupon
  • Coupon (net of taxes) will impact directly Equity reserves
  • The instrument was assigned a BB- rating by S&P

Italian AT1 yield at first call date

Talk to a Data Expert

Have a question? We'll get back to you promptly.