Investor Presentation • Nov 5, 2021
Investor Presentation
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9M 2021 results 1
November 5th, 2021

| 1 | Inflows in 2021 YTD demonstrate strong progress vs FY 2021 targets ✓ Approx. €2.7bn of forward flows (vs €2.0bn target) ✓ Approx. €5.6bn of new mandates (vs €7.0-9.0bn target), reaching €11.3bn with Project Frontier |
€14.0 billion GBV secured in 2021 YTD |
|---|---|---|
| 2 | Project Frontier landmark mandate in Greece ✓ €5.7bn additional Gross Book Value, doValue in consortium with Bain Capital and Fortress ✓ doValue becomes undisputed leading independent servicer in Greece and best positioned for future HAPS securitisations |
€5.7 billion Project Frontier mandate in Greece |
| 3 | Solid operational performance showing normalising market conditions Collections at €4.0bn for 9M 2021, +43% Year on Year (Collection rate at 4.0% on LTM basis) ✓ Gross Revenues at €386m (+37% Year on Year), EBITDA ex NRIs at €116m (+49% Year on Year) ✓ |
€116 million EBITDA for 9M 2021 +49% Year on Year |
| 4 | Project Mexico demonstrates ability to manage complex transactions ✓ Approx. €3.2bn portfolio (already part of GBV) being securitised by Eurobank, doValue bridged sale of notes ✓ Binding agreement with institutional investor for sale of 90% of the notes, completion envisaged before year end |
€3.2 billion Retention of GBV and capital gain |
| 5 | Acquisition of minority stake in BidX1 accelerates M&A strategy in adjacent areas ✓ Leading prop-tech company specialised in online real estate auctions ✓ Transaction consistent with M&A strategy aimed at investing in businesses adding value to doValue core activities |
€10 million Investment in BidX1 for a ≈ 15% minority stake |


| Inflows | Existing clients |
New Clients |
Total | |
|---|---|---|---|---|
| Inflows secured in 2020 (onboarded in 9M 2021) |
A | - | €2.8bn (100% Greece) |
€2.8bn |
| Inflows secured in 2020 (to be onboarded) |
B | - | €0.6bn (100% Cyprus) |
€0.6bn |
| Inflows secured in 9M 2021 (onboarded in 9M 2021) |
C | €2.7bn (>50% Greece & Cyprus) |
€1.9bn (60% Spain, 40% Italy) |
€4.6bn |
| Inflows secured in 2021 YTD (to be onboarded) |
D | - | €9.3bn (61% Greece, 36% Italy) |
€9.3bn |
| GBV onboarded in 9M 2021 | A + C | €2.7bn | €4.7bn | €7.4bn |
| Inflows secured in 2021 YTD | C + D | €2.7bn | €11.3bn | €14.0bn |


Including €5.7bn Project Frontier
A landmark c. €5.7bn securitisation by NBG, doValue in consortium with Bain Capital and Fortress
€32 billion2 doValue GBV in Greece #1 servicer in the Country

•Note:
•1) Onboarding of the portfolio will be completed in early 2022, limited EBITDA impact for 2022 considering onboarding timing and related costs
•2) GBV in Greece as of September 30th, 2021, pro-forma for Project Frontier



•1) doValue to retain 5% of the mezzanine and junior tranches post closing of transaction •2) Eurobank to retain 5% of the mezzanine and junior tranches post closing of transaction


Unlike traditional real estate marketplaces, BidX1 takes care of the entire sale process of the property including the provision of contractual documentation, visits to the property and the finalization of the real estate purchase following the auction
Full normalisation of the regulatory environment in most jurisdictions

•Notes:


Spain collections already ahead of pre-COVID levels, Italy collections close to reaching pre-COVID levels (Q3 2021 higher vs Q3 2019)

€1.2bn of collections in 9M 2021 +27% (9M 2021 vs 9M 2020) // +36% (Q3 2021 vs Q3 2020) -5% (9M 2021 vs 9M 2019) //+21% (Q3 2021 vs Q3 2019)

+65% (9M 2021 vs 9M 2020) // +45% (Q3 2021 vs Q3 2020) +10% (9M 2021 vs 9M 2019) //+15% (Q3 2021 vs Q3 2019)
•Notes:
•1) Collections for Italy include NPLs and UTPs
•2) Collections for Spain include NPLs and REOs


•Note: doValue is also rated by Sustainalytics (with a "medium risk" assessment) and by Vigeo Eiris (with a "limited risk" assessment)
| E-MARKET SDIR |
|---|
| CERTIFIED |
| Metrics | 9M 2020 | 9M 2021 | Delta | Comments |
|---|---|---|---|---|
| GBV (EoP) | €159.1bn | €150.3bn | -6% | ▪ New mandates partially compensating collections, write offs and disposals Trend in collections confirm post-COVID normalisation ▪ |
| Collections | €2.8bn | €4.0bn | +43% | ▪ Growing collections across all regions in Q3 2021 ▪ Strong performance in Greece |
| Gross Revenues | €282.4m | €385.9m | +37% | Normalisation of collection activity supporting revenue growth ▪ |
| Net Revenues | €248.6m | €338.8m | +36% | ▪ Gross Revenues in 9M 2021 impacted by €4m capital gain (booked in Q1 2021) Outsourcing fees relatively stable at 12% of Gross Revenues ▪ |
| EBITDA ex NRIs | €77.8m | €116.1m | +49% | ▪ Marginality increase mainly due to full contribution of doValue Greece in 2021 |
| EBITDA ex NRIs margin | 27.6% | 30.1% | +2.5 p.p. | Limited impact of NRIs at EBITDA level ▪ ▪ HR costs in 9M 2021 affected by post COVID normalisation - Bonuses accrued in 9M 2021 vs almost none in 9M 2020 |
| EBITDA Reported | €69.6m | €115.9m | +66% | - "cassa integrazione" scheme in Italy ended in 2020 |
| Net Income ex NRIs | €(4.8)m | €22.7m | n.m. | Net Income (impacted by non-cash D&A) significantly improved vs 9M 2020 ▪ |
| Net Income Reported | €(16.3)m | €12.8m | n.m. | ▪ Approx. €8m NRIs due redundancy costs in 9M 2021 ▪ Approx. €5m NRIs due to reimbursement of bank debt (non-cash) in 9M 2021 |
| Net Debt | €411m | €432m | +5% | ▪ Temporary increase in leverage in Q3 2021 (vs 2.4x as of Jun-21) |
| Financial Leverage | 2.4x | 2.6x | +0.2x | ▪ Mainly due to Tax Claim (€33m) and Share Buy-Back (€5m) Leverage as of 15-Oct-21 already down to 2.4x ▪ |









Growth in operating expenses lower than growth in Gross Revenues driving margin expansion


Strong performance in the Hellenic Region continues while Italy and Iberia in line with expectations
| ITALY | IBERIA | HELLENIC REGION |
||
|---|---|---|---|---|
| Collections | €4.0bn | €1.2bn (29% of total) |
€1.9bn (47% of total) |
€1.0bn (24% of total) |
| Collections LTM / GBV | 4.0% | 2.2% | 5.8% | 11.6% |
| Gross Revenues | €386m | €128m (33% of total) |
€123m (32% of total) |
€134m (35% of total) |
| EBITDA ex NRIs | €116m | €28m (24% of total) |
€25m (22% of total) |
€63m (55% of total) |
| EBITDA ex NRIs margin | 30% | 22% | 20% | 47% |


Improving collection rates across all regions towards pre-COVID levels



89% EBITDA minus Capex Cash Flow conversion
82% EBITDA minus delta NWC conversion

All bond debt structure achieved in Q3 2021 with material improvement in cash flow generation going forward (entirely bullet profile)
Net debt breakdown (€m) Comments (132) (138) 284 15 259 257 297 411432 Dec-20 Sep-21 Cash Bank Debt €265m Bond 2025 (5.0% coupon) €300m Bond 2026 (3.375% coupon) 2.6x Net debt / EBITDA LTM pro-forma 2.6x Net debt / EBITDA LTM


| FY 2021 | Comments | |
|---|---|---|
| Gross Revenues | €565-575m | Acceleration in collections due to customary seasonality (compounded by post-COVID recovery) and recognition of indemnity fees |
| EBITDA ex NRIs | €190-195m (33-34% margin) |
Improvement in margin vs 9M 2021 |
| Financial Leverage | 2.0-2.2x at the end of 2021 |
Leverage to decrease from Sep-21 due to acceleration of cash flow generation |
| Dividend | Min €0.50 dividend per share2 | Attractive dividend |
| Capital Markets Day | - | Medium term financial targets to be presented in second-half of January 2022 in a dedicated Capital Markets Day |
•Note:
•1) Please review disclaimer (last page of the presentation) in conjunction with guidance provided
•2) Subject to doValue Board of Directors approval in the context of the approval of the FY 2021 results and subject to approval in the context of Annual General Meeting of shareholders



| Condensed Income Statement |
9/30/2021 | 9/30/2020 RESTATED | Change € |
Change % |
|---|---|---|---|---|
| Servicing Revenues: |
355,806 | 256,791 | 99,015 | 39% |
| o/w: NPE revenues | 296,968 | 211,410 | 85,558 | 40% |
| o/w: REO revenues | 58,838 | 45,381 | 13,457 | 30% |
| Co-investment revenues | 4,186 | 372 | 3,814 | n.s. |
| Ancillary and other revenues |
25,887 | 25,269 | 618 | 2% |
| Gross revenues | 385,879 | 282,432 | 103,447 | 37% |
| NPEOutsourcing fees |
(22,401) | (15,028) | (7,373) | 49% |
| REO Outsourcing fees | (16,898) | (11,004) | (5,894) | 54% |
| Ancillary Outsourcing fees |
(7,748) | (7,804) | 56 | (1)% |
| Net revenues | 338,832 | 248,596 | 90,236 | 36% |
| Staff expenses | (159,365) | (121,809) | (37,556) | 31% |
| Administrative expenses |
(63,566) | (57,152) | (6,414) | 11% |
| Total "o.w. IT" | (21,429) | (18,800) | (2,629) | 14% |
| Total "o.w. Real Estate" | (4,966) | (3,851) | (1,115) | 29% |
| Total "o.w. SG&A" | (37,171) | (34,501) | (2,670) | 8% |
| Operating expenses | (222,931) | (178,961) | (43,970) | 25% |
| EBITDA | 115,901 | 69,635 | 46,266 | 66% |
| EBITDA margin | 30% | 25% | 5% | 22% |
| Non-recurring items included in EBITDA¹⁾ | (236) | (8,184) | 7,948 | (97)% |
| EBITDA excluding non-recurring items | 116,137 | 77,819 | 38,318 | 49% |
| EBITDA margin excluding non-recurring items | 30% | 28% | 3% | 9% |
| Net write-downs on property, plant, equipment and intangibles | (57,978) | (64,984) | 7,006 | (11)% |
| Net provisions for risks and charges | (8,894) | (7,106) | (1,788) | 25% |
| Net write-downs of loans | 429 | 57 | 372 | n.s. |
| Profit (loss) from equity investments | 83 | (2) | 85 | n.s. |
| EBIT | 49,541 | (2,400) | 51,941 | n.s. |
| Net income (loss) on financial assets and liabilities measured at fair value | 615 | 435 | 180 | 41% |
| Financial interest and commissions |
(25,676) | (12,360) | (13,316) | 108% |
| EBT | 24,480 | (14,325) | 38,805 | n.s. |
| Non-recurring items included in EBT²⁾ | (12,727) | (14,104) | 1,377 | (10)% |
| EBT excluding non-recurring items | 37,207 | (221) | 37,428 | n.s. |
| Income tax for the period | (7,034) | (4,628) | (2,406) | 52% |
| Profit (Loss) for the period | 17,446 | (18,953) | 36,399 | n.s. |
| Profit (loss) for the period attributable to Non-controlling interests | (4,609) | 2,678 | (7,287) | n.s. |
| Profit (Loss) for the period attributable to the Shareholders of the Parent Company | 12,837 | (16,275) | 29,112 | n.s. |
| Non-recurring items included in Profit (loss) for the period | (10,284) | (11,938) | 1,654 | (14)% |
| O.w. Non-recurring items included in Profit (loss) for the period attributable to Non-controlling interest | (438) | (500) | 62 | (12)% |
| Profit (loss) for the period attributable to the Shareholders of the Parent Company excluding non-recurring items | 22,683 | (4,837) | 27,520 | n.s. |
| Profit (loss) for the period attributable to Non-controlling interests excluding non-recurring items | 5,047 | (2,178) | 7,225 | n.s. |
| Earnings per share (in Euro) | 0.16 | (0.21) | 0.37 | n.s. |
| Earnings per share excluding non-recurring items (Euro) | 0.29 | (0.06) | 0.35 | n.s. |
¹⁾ Non-recurring items in Operating expenses include the costs connected with the merger between doValue Greece and doValue Hellas, the insurance reimbursement linked to the Altamira tax dispute and other consultancy related to M&A projects
²⁾ Non-recurring items included below EBITDA refer mainly to (i) termination incentive plans that have therefore been reclassified from personnel expenses, (ii) one-off effect of the residual transaction costs released to the P&L and linked to the closure of the Senior Facility Loan for the acquisition of Altamira (iii) relative income taxes
•The RESTATED data at September 30, 2020 were restated basing on the final results related to the PPA of doValue Greece.


| Condensed Balance Sheet |
9/30/2021 | 12/31/2020 RESTATED | Change € |
Change % |
|---|---|---|---|---|
| Cash and liquid securities | 138,070 | 132,486 | 5,584 | 4% |
| Financial assets | 49,344 | 70,859 | (21,515) | (30)% |
| Property, plant and equipment | 28,050 | 36,176 | (8,126) | (22)% |
| Intangible assets | 528,012 | 564,136 | (36,124) | (6)% |
| Tax assets | 136,545 | 126,157 | 10,388 | 8% |
| Trade receivables | 199,054 | 175,155 | 23,899 | 14% |
| Assets held for sale | 30 | 30 | - | n.s. |
| Other assets | 13,113 | 16,485 | (3,372) | (20)% |
| Total Assets | 1,092,218 | 1,121,484 | (29,266) | (3)% |
| Financial liabilities: due to banks/bondholders | 570,028 | 543,042 | 26,986 | 5% |
| Other financial liabilities | 74,724 | 76,075 | (1,351) | (2)% |
| Trade payables | 54,721 | 51,824 | 2,897 | 6% |
| Tax Liabilities | 98,549 | 91,814 | 6,735 | 7% |
| Employee Termination Benefits | 12,984 | 16,465 | (3,481) | (21)% |
| Provisions for risks and charges | 52,385 | 87,346 | (34,961) | (40)% |
| Other liabilities | 55,777 | 71,164 | (15,387) | (22)% |
| Total Liabilities | 919,168 | 937,730 | (18,562) | (2)% |
| Share capital | 41,280 | 41,280 | - | n.s. |
| Reserves | 92,475 | 145,241 | (52,766) | (36)% |
| Treasury shares | (4,678) | (103) | (4,575) | n.s. |
| Profit (loss) for the period attributable to the Shareholders of the Parent Company | 12,837 | (30,407) | 43,244 | (142)% |
| Net Equity attributable to the Shareholders of the Parent Company | 141,914 | 156,011 | (14,097) | (9)% |
| Total Liabilities and Net Equity attributable to the Shareholders of the Parent Company | 1,061,082 | 1,093,741 | (32,659) | (3)% |
| Net Equity attributable to Non-Ccontrolling Interests |
31,136 | 27,743 | 3,393 | 12% |
| Total Liabilities and Net Equity | 1,092,218 | 1,121,484 | (29,266) | (3)% |
•The RESTATED data at December 31, 2020 were restated basing on the final results related to the PPA of doValue Greece.

| Cash flow | 9/30/2021 | 9/30/2020 RESTATED |
|---|---|---|
| EBITDA | 115,901 | 69,635 |
| Capex | (12,648) | (13,653) |
| EBITDA-Capex | 103,253 | 55,982 |
| as % of EBITDA | 89% | 80% |
| Adjustment for accrual on share-based incentive system payments | 1,547 | 1,847 |
| Changes in NWC (Net Working Capital) | (21,002) | 29,093 |
| Changes in other assets/liabilities | (35,562) | (22,743) |
| Operating Cash Flow | 48,236 | 64,179 |
| Tax paid (IRES/IRAP) | (6,149) | (9,156) |
| Financial charges | (24,406) | (11,147) |
| Free Cash Flow | 17,681 | 43,876 |
| (Investments)/divestments in financial assets | 21,096 | (5,305) |
| Tax claim payment | (32,981) | - |
| Treasury shares buy-back | (4,603) | - |
| Equity (investments)/divestments | - | (211,357) |
| Dividends paid to minority shareholders | (2,502) | (1,875) |
| Dividends paid to Group shareholders | (20,093) | - |
| Net Cash Flow of the period | (21,402) | (174,661) |
| Net financial Position - Beginning of period |
(410,556) | (236,465) |
| Net financial Position - End of period |
(431,958) | (411,126) |
| Change in Net Financial Position | (21,402) | (174,661) |
•The RESTATED data at September 30, 2020 were restated basing on the final results related to the PPA of doValue Greece.

| KPIs | 9/30/2021 | 9/30/2020 RESTATED | 12/31/2020 RESTATED |
|---|---|---|---|
| Gross Book Value (EoP) - Group¹⁾ |
150,287,410 | 159,142,312 | 157,686,703 |
| Gross Book Value (EoP) - Italy |
75,392,249 | 76,087,611 | 78,435,631 |
| Collections of the period - Italy |
1,176,497 | 924,991 | 1,386,817 |
| LTM Collections - Italy |
1,638,323 | 1,582,769 | 1,386,817 |
| LTM Collections - Italy - Stock |
1,577,846 | 1,536,035 | 1,349,089 |
| LTM Collections / GBV EoP - Italy - Overall |
2.2% | 2.1% | 1.8% |
| LTM Collections / GBV EoP - Italy - Stock |
2.2% | 2.1% | 1.9% |
| Staff FTE / Total FTE Group | 41% | 39% | 43% |
| LTM Collections / Servicing FTE - Italy |
2.47 | 2.32 | 2.02 |
| EBITDA | 115,901 | 69,635 | 116,649 |
| Non-recurring items (NRIs) included in EBITDA | (236) | (8,184) | (10,869) |
| EBITDA excluding non-recurring items | 116,137 | 77,819 | 127,518 |
| EBITDA Margin | 30% | 25% | 28% |
| EBITDA Margin excluding non-recurring items | 30% | 28% | 30% |
| Profit (loss) for the period attributable to the shareholders of the Parent Company | 12,837 | (16,275) | (30,406) |
| Non-recurring items included in Profit (loss) for the period attributable to the Shareholders of the Parent Company |
(9,846) | (11,438) | (47,550) |
| Profit (loss) for the period attributable to the Shareholders of the Parent Company excluding non-recurring items |
22,683 | (4,837) | 12,033 |
| Earnings per share (Euro) | 0.16 | (0.21) | (0.38) |
| Earnings per share excluding non-recurring items (Euro) | 0.29 | (0.06) | 0.15 |
| Capex | 12,648 | 13,653 | 19,735 |
| EBITDA - Capex |
103,253 | 55,982 | 96,914 |
| Net Working Capital | 144,333 | 103,881 | 123,331 |
| Net Financial Position | (431,958) | (411,126) | (410,556) |
| Leverage (Net Debt / EBITDA LTM PF) | 2.6x | 2.4x | 2.6x |
¹⁾ In order to enhance the comparability of Gross Book Value (GBV) as of 9/30/2020 the values for doValue Greece have been included at the reference date
•The RESTATED data at September 30, 2020 and December 31, 2020 were restated basing on the final results related to the PPA of doValue Greece.

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This presentation and any materials distributed in connection herewith taken together with any such verbal or written comments and the contents thereof (together, the "Presentation"). do not constitute or form a part of, and should not be construed as, an offer for sale or subscription of or solicitation of any offer to purchase or subscribe for any securities, and neither this Presentation nor anything contained herein shall form the basis of, or be relied upon in connection with, or act as an inducement to enter into, any contract or commitment whatsoever. Any such offer would only be made by means of formal offering documents, the terms of which shall govern in all respects. You are cautioned against using this information as the basis for making a decision to purchase any security or to otherwise engage in an investment advisory relationship with the company. The distribution of this Presentation in other jurisdictions may be restricted by law and persons into whose possession this document comes should inform themselves about, and observe, any such restriction. Any failure to comply with these restrictions may constitute a violation of the laws of any such other jurisdiction. This Presentation has been prepared based on the information currently available to us and is based on certain key underlying assumptions. The information contained in this Presentation has not been independently verified and no representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness, reasonableness or correctness of the information or opinions contained herein. None of doValue S.p.A., its subsidiaries or any of their respective employees, advisers, representatives or affiliates shall have any liability whatsoever (in negligence or otherwise) for any loss howsoever arising from any use of this document or its contents or otherwise arising in connection with this Presentation. The information contained in this Presentation is provided as at the date of this Presentation and is subject to change without notice.
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By reviewing the Presentation, you acknowledge that you are knowledgeable and experienced with respect to its financial and business aspects and that you will conduct your own independent investigations with respect to the accuracy, completeness and suitability of the matters referred to in the Presentation should you choose to use or rely on it, at your own risk, for any purpose.
Elena Gottardo, in her capacity as the officer responsible for preparing corporate accounting documents, certifies – pursuant to Article 154-bis, paragraph 2, of Legislative Decree 58/1998 (the Consolidated Financial Intermediation Act) – that the accounting information in this presentation is consistent with the data in the accounting documentation, books and other accounting records.
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