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Reply

Quarterly Report May 13, 2022

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Quarterly Report

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[email protected] www.reply.com

Reply Interim management report at 31 March 2022

Contents

Board of Directors 3
Financial highlights 6
Reply Living Network 10
Summary report of the first quarter 2022 and expected business developments 30
Consolidated financial statements and notes 32
Declaration pursuant to article 154-bis, paragraph 2 of legislative decree no. 58 of 24
february 1998, "single text in matter of regulation of financial intermediation" and
subsequent changes 42
Annexed tables44

Board of directors and controlling bodies

Chairman and Chief Executive Officer Mario Rizzante

Chief Executive Officer

BOARD OF DIRECTORS

Tatiana Rizzante

Executive Directors

Filippo Rizzante Daniele Angelucci Marco Cusinato Elena Maria Previtera Patrizia Polliotto (1) (2) (3) Secondina Giulia Ravera (1) (2) Francesco Umile Chiappetta (1) (2)

Board of Statutory Auditors

President Ciro Di Carluccio

Statutory Auditors Piergiorgio Re Ada Alessandra Garzino Demo

Independent Auditors

PwC S.p.A.

(1) Directors not invested with operational proxies (2) Independent Directors according to the Corporate Governance code drawn up by the Committee for Corporate Governance

(3) Lead Independent Director

This report has been translated into English from the original Italian version, in case of doubt the Italian version shall prevail.

Financial highlights

FINANCIAL HIGHLIGHTS

(thousand Euros)

Economic figures Q1 2022 % Q1 2021 %
Revenue 440,884 100.0 352,387 100.0
Gross operating income 70,878 16.1 59,596 16.9
Operating income 57,665 13.1 47,945 13.6
Income before taxes 59,362 13.5 47,575 13.5
31/03/2022 31/03/2021
Investments 10,153 3,383
31/03/2022 31/03/2021
Net financial position 279,722 193,212
31/03/2022 31/03/2021
Employees 11,115 9,395

REVENUE BY REGION (*) 31 March 2022 REVENUE BY REGION (*) 31 March 2021 18.3% 18.1% 0.0% Region 1 Region 2 Region 3 IoT 64.5% 19.6% 15.9% 0.0% Region 1 Region 2 Region 3 IoT Incubator

63.6%

(*)

Region 1: ITA, USA, BRA, POL, ROU, CHN (Nanjing), NZL Region 2: DEU, CHE, CHN (Beijing), HRV Region 3: GBR, LUX, BEL, NLD, FRA, BLR, SGP, HKG, MYS

REVENUE BY BUSINESS LINE 31 March 2022

REVENUE BY BUSINESS LINE 31 March 2021

TREND IN MARGINS

Reply living network

Reply living network

Composed of a network of companies, Reply partners with key industrial groups in defining business models. This is made possible by the new technological and communication paradigms such as artificial intelligence, big data, cloud computing, digital communication and the Internet of Things.

Reply is characterised by:

  • a culture focused on technological innovation;
  • a flexible structure which is able to anticipate market developments and interpret new technological drivers;
  • a delivery methodology of proven success and scalability;
  • a network of companies that specialise in specific areas of expertise;
  • teams composed of specialists, recruited from the best universities;
  • a highly experienced management team;
  • continuous investment in research and development;
  • long-term relationships with its customers.

THE ORGANISATIONAL MODEL

Reply operates through a network of companies that specialise in processes, applications and technologies and are centres of excellence in their respective fields of expertise.

Processes – For Reply, the understanding and use of technology implies the introduction of a new enabling factor for business processes, thanks to an in-depth knowledge of both the market and the specific industrial contexts of implementation.

Applications – Reply designs and implements software solutions aimed at meeting core business requirements, in various industrial sectors.

Technologies – Reply optimises the use of innovative technologies by implementing solutions capable of ensuring maximum efficiency and operational flexibility for its customers.

REPLY SERVICES INCLUDE

Consulting – with a focus on strategy, communication, design, processes and technology;

System Integration – making the best use of the potential of technology, by combining business consulting with innovative technological solutions and high added value;

Digital Services – innovative services based on new communication channels and digital trends.

As a leader in digital transformation, Reply promotes the change towards a more sustainable world and conducts its business activities in compliance with environmental and human rights standards and laws, operating in full respect of the highest ethical standards and the rights of future generations.

MARKET FOCUS

In every market segment in which it operates, Reply combines specific sector expertise with a broad experience in the provision of services and a wealth of advanced technological capabilities.

AUTOMOTIVE

The automotive sector is undergoing a profound evolution, driven by recent technological and environmental changes: electric propulsion, increasingly intelligent, connected vehicles and autonomous driving are the new paradigms of mobility over the next few years. In this context, Reply is contributing to the transformation of the entire supply chain, supporting leading manufacturers not only in production and logistics/distribution activities, but also in the evolution of in-vehicle services, through the design and development of advanced connectivity systems.

Reply confirms its leadership in the logistics and production areas of the automotive sector, implementing integrated projects that cover the end-to-end supply chain: from the logistics of raw materials and finished products to shop floor control, and from production and material planning to quality management, without forgetting transport and after-sales distribution. In particular, Reply has expertly combined, in a holistic vision of the sector, proprietary expertise, tools and technologies – such as LEA Reply (logistics) and Brick Reply (manufacturing execution system) platforms – with ad hoc solutions developed based on the cloud and edge computing paradigms.

On the connectivity front, Reply is engaged in the development of V2I (VehicletoInfrastructure) connectivity platforms, as well as actively studying and prototyping new end-to-end architectures based on edge computing technology to manage the next generation of in-vehicle integrated services. Another important area of specialisation, with several projects under way with leading players in the sector, concerns the development of autonomous driving systems, quality assurance solutions (e.g. remote vehicle diagnostics) and new types of integrated services in the smart city landscape.

In addition, Reply is applying its consolidated expertise with blockchain technology in the automotive sector, with the aim of improving vehicle maintenance processes, aftersales fraud control and vehicle recall campaign management. Lastly, Reply is actively engaged in the increasingly important e-commerce segment, with projects designed specifically for the automotive sector that integrate data-driven marketing solutions and 3D showrooms, allowing users to create customised real-time configurations of the cars and to perform virtual test drives enabled by AR/VR.

ENERGY & UTILITY

The Energy and Utilities market is undergoing a profound transformation, thanks to its key role in achieving global climate neutrality. Indeed, government plans for decarbonisation, particularly in Europe and the USA, are driving operators towards a major overhaul of the way energy is produced and distributed, with a strong push towards the adoption of renewable sources.

All major operators have launched industrialscale technological innovation projects, with the aim of becoming increasingly flexible and resilient.

Among the technologies and platforms available and adaptable in the energy sector, cloud computing is currently the most widespread solution amongst operators while IoT, on the other hand, enables the development of monitoring processes, optimising operations and activating new services and models for interaction with customers.

2021 also saw the growth of investments in advanced analytics, artificial intelligence and edge computing. These investments aim to improve the efficiency of renewable energy production (e.g. wind and photovoltaic farms) and to develop new business models in the energy management field, especially in the industrial context.

In this scenario, Reply is one of the reference partners for the sector, thanks to its profound knowledge of the market and its ability to design, implement and manage innovative digital solutions and vertical technological platforms, in particular leveraging expertise and solutions in IoT, big data, advanced analytics, data governance and the cloud. These are skills and expertise that Reply has relied upon to implement international-scale projects for leading operators in the sector, ranging from energy and demand management to the management of new mobility and electric car charging services, smart metering, smart grid, asset management and renewable generation solutions.

FINANCIAL INSTITUTIONS

The innovations brought about by specialised players such as FinTechs and InsurTechs mean that continuous investments need to be made in the creation and updating of digital channels that support all aspects of the relationship with customers, both commercial and transactional. New products integrating connected services and hardware are gaining the market's favour, particularly in the insurance sector.

Thanks to its acknowledged expertise in the design and implementation of digital channels in the banking and insurance sector, Reply has gained a distinctive positioning in Europe in this context. Indeed, the announcement of the partnership with Nexi for the creation of the Nexi Digital competence centre is part of the innovation path initiated by the Group in areas such as advanced payment, open banking, blockchain, cryptocurrency and digital asset systems.

Reply is supporting financial institutions in their journey to substantially increase their use of cloud solutions, with the adoption of hybrid architectures and the continuous innovation and

migration of legacy systems. Cloud-based artificial intelligence solutions are demonstrating great potential in terms of improving the efficiency of operations, with increasing investments in intelligent process automation platforms that simplify internal processes, particularly those relating to back office and customer onboarding.

The Group also boasts extensive expertise in Governance, Risk and Control (GRC) and Wealth and Asset Management. Reply's teams support financial institutions in their compliance needs and in the adoption of new business models, including when it comes to the strong push by the market and by regulators towards sustainability and environmental protection. The Group's consolidated experience in advanced consulting models has been complemented by a growing expertise in the design and implementation of robo-advisory solutions aimed at customers and financial advisors

MANUFACTURING & LOGISTICS

Digital transformation has become an integral part of industrial processes, revolutionising not only production, but also the end-to-end supply chain: from procurement to logistics, and from sales to maintenance. Production plants are being transformed into open and flexible ecosystems, capable of also managing communication flows and the distribution chain better, thus generating a virtuous mechanism capable of minimising costs and maximising results.

Reply collaborates with leading European industrial groups in the sector, accompanying them in this complex transformation process that covers a range of different areas. These include supply and purchase management; the design and implementation of control and planning systems based on the new generation of cloud-based ERP, MOM and MES solutions for the planning and control of production processes and integration with supply logistics networks.

The Group's planning and control expertise has been increasingly complemented by knowledge on product lifecycle management, with particular attention to the connected products sphere.

Alongside its extensive capabilities in the implementation of vendor suites such as Oracle, SAP and Microsoft, Reply has enriched its portfolio of solutions in the Industry 4.0 realm, thanks to its proprietary Brick Reply (MES) and Axulus Reply (Industrial Internet of Things) solutions.

Markets is experiencing a significant disruption in supply chains – also due to the impact of the ongoing pandemic – with the consequent need to rebuild them in a more resilient and digitised manner. In this context, Reply is supporting companies from different sectors with initiatives that have not only enabled new ways of managing just-intime, industrial shipping and last mile (e.g. e-commerce) processes, but also the adoption of electric and autonomous vehicles in intralogistics contexts, together with a growing use of robotics and the Internet of Things.

Reply has confirmed its logistics expertise in various sectors including the automotive, healthcare and food industries, where the Group has specialised in the management of logistics flows of raw materials, fleets and automated warehouses. Following the latest market trends, the Group has broadened its horizons, engaging in areas related to the sustainability and decarbonisation of supply chains, omnichannel solutions and the evolution of the different ways of working in logistics and transport.

Reply's expertise in the logistics area has been recognised by several analysts, including Gartner, which included the LEA Reply platform in the "Magic Quadrant for Warehouse Management Systems 2021". The features introduced on the platform during the year concerned new services to support the retail market, and in particular dark store and instore operating processes that leverage algorithms optimisation to improve supply chain efficiency. The Group's various studies and implementations on advanced wearables, computer vision and drones also continued.

GOVERNAMENT & HEALTHCARE

Reply is continuing to support national and local public administrations in managing the Covid-19 pandemic, both from a management point of view and in the healthcare sector.

After supporting government and healthcare agencies in the monitoring and tracking of infections and in the organisation and management of vaccination campaigns, the Group is now operating in countries where plans for recovery from the economic crisis have been launched, playing the role of a technological partner in innovation, sustainability and resilience initiatives.

In the healthcare and pharmaceutical sectors, Reply's portfolio of products and services has complemented traditional expertise in cost optimisation, process digitalisation, management of medical equipment and logistics, with solutions based on artificial intelligence.

In 2021, Reply strengthened its offering of services and products in the reception and telemedicine realms, anticipating the technological and organisational trends of the new hospital-territory healthcare ecosystem and improving the efficiency of patient journey processes from a connected care perspective. Reply is promoting the adoption of the One-Health model (integration of data collected from people, animals and the environment to establish new diagnosis and treatment processes), working to connect technologies and applications from sectors parallel to healthcare, such as the pharma, genomics and bioinformatics research fields.

RETAIL

Reply is supporting leading European players in the implementation of integrated strategies spanning the online and physical networks. The demand for increasingly 'phygital' experiences has led to several projects in the master data management space. The aim of these projects is to harmonise information about end consumers, products and services, thus providing new insights and KPIs useful for measuring the effectiveness of the various initiatives, as well as identifying areas where the existing offer can be enhanced.

Reply has been involved in numerous initiatives concerning the migration of e-commerce systems to native cloud platforms. In these contexts, the success factor was characterised by the ability to provide technological solutions capable of breaking down business capabilities into re-combinable services, thus enabling the implementation of increasingly sophisticated and channel-independent forms of relationships and sales.

Reply has stood out from the crowd for its ability to design truly omnichannel architectures, taking full advantage of the offer of the various cloud platforms and creating real-time order management and inventory solutions.

The Group also supported retailers in reviewing their organisational processes. Reply's profound knowledge of the dynamics of this sector have been instrumental in achieving the transformation and enabling the necessary intra-departmental coordination mechanisms. These capabilities are becoming increasingly important in order to effectively support retail customers towards international openness and experimentation with the new B2B2C and 'consumer to consumer' relationship models that favour growth and a reduction of the time to market.

TELCO & MEDIA

In the Telco market, lower operating costs and the introduction of new service lines have led to an organisational tension which, in many contexts, has spilled over and is affecting economic performance. Thanks to its consolidated expertise in the Telco field, Reply is supporting leading European operators in optimising their technological solutions and the investments needed for the implementation of new generation networks. In the 5G realm in particular, Reply has developed a diverse offer portfolio, based on innovative use cases and the ability to work on the unbundling of networks.

The Group is also supporting large network operators in the development of cloudbased and edge computing solutions. For example, in addition to satisfying companies that use the services and that are able to benefit from technological and economic advantages in terms of a reduction in data transmission latency and costs, public cloud solutions also support business processes in ensuring compliance with local data privacy regulations. These solutions allow companies to reap the benefits of the public cloud, without the need to assume the complexities involved in managing their own private cloud.

In the Media sector, publishers are reacting to the deep crisis experienced by traditional channels, which is paving the way for the development of new digital solutions and products that can meet new customer preferences.

Thanks to its profound knowledge of the Telco world, Reply is supporting leading European players in the Media sector towards the convergence of offers, contributing to the design

and implementation of new bundles consisting of fixed/mobile broadband connectivity, value-added services and premium editorial and/or television content.

TECHNOLOGICAL INNOVATION

Technological innovation is the basis of Reply's growth. The company has always pursued the objective of providing its clients with the tools they need to increase flexibility and efficiency. Reply is involved in a continuous process of research, selection and marketing of innovative solutions for sustaining the creation of value within organisations.

CLOUD & EDGE COMPUTING

Cloud computing has established itself as the infrastructure standard in all the markets in which Reply operates. The Group has developed significant expertise in supporting companies towards the adoption of solutions relying on Microsoft Azure, AWS, Google Cloud Platform and Oracle Cloud Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). This cross-functional expertise has allowed Reply to support customers in a growing number of multi-cloud and hybrid implementations, where on-premises systems and cloud services are seamlessly integrated into the user experience. The Group has also confirmed its strong architectural capabilities and an ongoing commitment to optimising investments and operating costs.

Its consolidated experience in designing and managing the complexity of multi-cloud solutions has led Reply to develop the CAFFE methodological framework (Cloud Adoption Framework for Enterprise). Thanks to this structured approach, Reply customers can build their Cloud adoption journey and define an efficient operating model with a set of tools that enable the automation of cloud services.

In addition to offering 24/7 operational support services for cloud infrastructures, Reply has significantly expanded its products and services offer with advanced models that take advantage of the edge cloud, distributed cloud and edge computing technologies, to support Telcos and leading industrial groups.

These approaches make it possible to design solutions that offer low latency and a high degree of security/ privacy, with immediate benefits in the local processing of data, connected to artificial intelligence, machine learning and high-performance computing solutions made available by cloud providers.

At the application level, Reply has adopted the Software as a Service (SaaS) model as its main solution in the development of specific platforms for customers in different industries such as banking, telco, automotive, insurance, energy, retail and healthcare. This approach is complemented by the significant expertise in customising platforms offered by vendors such as Salesforce, SAP and Adobe in different areas, including omni-channel sales, datadriven marketing and industrial and logistics solutions.

CYBERSECURITY

Alongside cloud computing and artificial intelligence, cybersecurity has established itself as one of the top priorities for the market. The growing number of attacks – both in the industrial and in the consumer sectors – combined with the significant increase in connected devices driven by the success of IoT technologies, makes it necessary for businesses to invest continuously in the prevention, detection and management of incidents.

The activities conducted by Reply for its customers range from the definition and implementation of security and risk management policies, to the development of predictive models, operational cybersecurity monitoring activities, incident management and threat intelligence. Reply has partnered with leading vendors of cloud and legacy security solutions; it is also active in monitoring innovative startups and participating in open source initiatives.

Among the areas that have seen the most significant growth in recent years, the IT security of industrial plants and logistics systems is of particular importance and is one of the main areas of study in Reply's new Cyber Security Lab. In this context, Reply has invested in frameworks to strengthen the test phases of connected industrial devices, attack interception and response, including through the adoption of artificial intelligence and machine learning techniques.

AUTOMATE EVERYTHING

The hyper-automation paradigm is becoming increasingly pervasive, particularly in the business context. Indeed, the drastic changes in the way we work brought on by the pandemic have contributed to a growing interest in robot process automation and intelligent process automation solutions by different sectors, from banking to insurance, and from telco to energy.

Automation technologies are used in the development of solutions based on the principles of 'Low-Code' and 'NoCode'. The ability to take advantage of the opportunities offered by the adoption of AIpowered software development techniques, is in fact bringing greater efficiency to the activities conducted by developers – both for Reply and its customers – in the coding, testing and software deployment phases.

AI-powered data automation is being used more and more by Reply teams specialising in machine learning, to improve the efficiency of data preparation and the identification and sharing of insights on large databases. In this context, Reply is supporting customers in evolving their business intelligence and analytics platforms in this direction, making it possible to obtain data and information that is increasingly accurate and valuable for business development, operational management and cybersecurity.

Another area experiencing a strong automation acceleration is robotics. Alongside the modernisation of industrial robots, the emergence of autonomous mobile robots enables companies to obtain benefits in terms of logistics optimisation, building management, plant safety and the protection of workers. Reply covers all the various design, programming and training phases of software and artificial intelligence algorithms that give life to robots, as well as the implementation of cloud-based architectures such as the one developed on the Microsoft Azure stack for the management of Boston Dynamics' Spot robots

DIGITAL EXPERIENCE

In a world filled with stimuli and in which relationships are often mediated by interactive screens, it is imperative for companies to be able to establish a solid relationship with their audience. To address these trends, Reply helps customers to design and implement a customer journey filled with experiences, using innovative technologies and an in-depth knowledge of the human experience on digital channels.

Moreover, the use of artificial intelligence algorithms enables the creation of a richer and more personalised digital experience thanks also to the greater ability to understand, analyse and anticipate customer behaviours, as well as to implement more effective customer engagement actions.

With its consolidated expertise in the design and implementation of marketing automation and CRM platforms, based on the partnership with leading players such as Salesforce, Adobe, Microsoft and Oracle, Reply specialises in developing digital communication

solutions and campaigns aimed at increasing engagement, reducing friction points and improving mutual knowledge between company and customer, with great attention paid to privacy and data security. Reply combines this expertise with the support offered to large multinationals and companies operating in different sectors in building an active and responsible presence on social media.

Alongside the design and implementation of digital platforms in various industries – from banking to energy, insurance and telco – Reply supports the proprietary Sonar Reply, Pulse Reply and China Beats solutions designed to help marketers monitor the international market and track marketing and branding KPIs, as well as the Discovery Reply digital asset management platform.

In 2021, Reply was listed as a leader in Gartner's global 'Magic Quadrant for CRM and Customer Experience Implementation Services 2021'. This prestigious milestone recognises Reply's consolidated expertise in creating customer experiences that integrate CRM, Sales, Service, Marketing and Data Analysis components, joining the numerous other recognitions obtained by Reply agencies in designing integrated and unique digital experiences for brands.

CUSTOMER INTERACTION

The strong shift towards digital channels marked the development of relationships between customers and companies during the limitations imposed by the global pandemic. The gradual re-openings subsequently saw the emergence of increasingly hybrid models, characterised by a strong omni-channel focus of the purchasing experiences and new communication and interaction interfaces, both at a commercial and at a customer care level.

Reply has launched international competence centres dedicated to studying new interfaces, designing the best user experiences and subsequently implementing front-end systems and integration with company systems and artificial intelligence engines. Starting from its broad expertise in the mobile interfaces realm and in advanced e-commerce models, the Group has managed initiatives involving the adoption of virtual reality, augmented reality, wearable, touchless and voice interfaces in the B2C and B2B spaces.

Alongside the growing number of implementations and prototypes in areas related to the metaverse, Reply has seen a renewed interest in conversational systems, with a significant

increase in platforms and algorithms for the management of chatbots, shopping assistants and digital assistants. Indeed, conversational systems are evolving, both in improving the interaction with the user, and in analysing their style and manner of conversation, to offer an increasingly personalised service.

Reply's expertise ranges from the design of new interfaces, to the integration with customer AI analytics and the creation of omni-channel frameworks. The goal is to build data-driven experiences in which interfaces can autonomously interact with the user. In the case of customer care services, for example, the aim is to ensure the complete resolution of problems, while human operators remain active as a point of escalation, with complete visibility of the interaction that took place up until that moment.

HYBRID WORK

After the solutions deployed during the 2020 lockdowns to facilitate remote work and social distancing, companies are adopting a more structured approach, taking advantage of the technological opportunities available and proactively managing the temporary restrictions on the mobility of customers, employees and sales networks. In recent months, Reply has supported client companies in the design, development and adoption of advanced collaboration and communication tools, which combine the improvement of individual productivity and the effectiveness of teams, regardless of their physical location.

Collaboration and communication solutions are designed by prioritising the adoption of cloud-based tools, which can be used seamlessly by employees whether activities are carried out in the office, on the move or at home. Moreover, thanks to the analysis and management of possible security issues resulting from hybrid working methods, Reply is also supporting companies in the adoption of advanced cybersecurity solutions and of platforms offered by leading vendors in the desktop/mobile management space. The Reply offer incorporates the experience gained on productivity tools included in digital workplace suites offered by leading vendors, integrated with hardware/ software enablers based on artificial intelligence. Intelligent process automation, in particular, is gaining ground as a tool to bring the potential of artificial intelligence and machine learning into the daily lives of workers, by speeding up and simplifying their activities.

Reply is continuing the development of proprietary platforms such as TamTamy Reply, aimed at maintaining and evolving social relationships and training activities, on-site as well as remotely.

In parallel with its technological offer, the Group companies specialising in training, internal communication and human resources development have expanded their portfolio of services aimed at promoting employee engagement and continuous learning.

5G & COMMUNICATION INFRASTRUCTURES

The growing number of connected objects, both in the consumer and industrial sectors, enables innovative business models on the one hand, whilst making significant investments in connectivity necessary on the other. In the Operational Technology (OT) space, in particular, the use of drones, robots, autonomous vehicles, connected machines and augmented/virtual reality components requires not only highly reliable connectivity, but also minimum latency and high security/privacy of the data transmitted.

Reply is collaborating with leading European operators to tackle the mediumterm scenarios in which companies will experience a radical change in their communication infrastructure, with the creation of fully wireless enterprise W-LANs, designed to provide a connectivity that is always available and highly reliable. These dedicated and specialised communication networks will not only carry data and perform traffic control to connect and manage network nodes and devices, but also code and algorithms.

The line between OTT and public telephone operators will be increasingly blurred. Indeed, the consolidation and maturation of 5G networks will see an affluence of corporate mobile private networks: bubbles isolated from public networks with high service standards managed by so-called digital operators. The new players will support Telcos with specialised offers, guaranteeing connectivity services optimised for the individual building, the single machine or the specific application.

INTERNET OT THINGS

The Internet of Things is one of today's most important technological trends. In fact, use cases cover the adoption of connected technologies in the corporate, consumer and public sectors. The rise in the number of connected platforms leverages, on the one hand, the increasing availability of services by large cloud providers and, on the other, the increase in innovative devices and sensors, both at the industrial and the domestic level.

At consumer level, 'connected products' have been the common thread of the evolution of Reply's offer. The Group is supporting its customers in the launch of new products natively equipped with connected services, in particular in the smart home and smart mobility sectors. The IoT solutions designed and implemented by Reply are characterised by a 'security by design' approach, complemented by highly usable interfaces and innovative service models.

The Industrial IoT has affirmed its crucial role as the linking element between the Industry 4.0 models, thanks to the analysis, predictive and forecasting capabilities enabled by cloud and edge computing technologies and supported by the growing availability of sensors and 5G networks. The projects carried out by Reply primarily concerned large customers in the manufacturing, energy, automotive and logistics sectors. Lastly, the use of connected robots and drones has been successfully implemented in warehouse management and plant safety solutions.

Reply continues to invest in IoT innovation, both by evolving its connected platforms such as Ticuro Reply, and through various studies in the smart city space.

Innovation on the Internet of Things is also guaranteed by the monitoring of the start-up and scale-up markets carried out by the Breed Reply incubator, which has continued its selection

and investment activities in B2C and B2B companies specialised in IoT and operating in different industries.

LOOKING FORWARD

Reply considers research and continuous innovation to be fundamental assets in supporting its customers as they adopt new technologies. The crisis linked to the global pandemic appears to have speeded up many significant transformations in target markets, in customers and in society as a whole. Thanks to the creation of international competence centres, Reply monitors the market constantly in order to identify emerging technologies and business opportunities and to anticipate the leading engines for the creation of tomorrow's business value.

METAVERSE

Reply has launched several initiatives to support its customers in tackling the heterogeneous mix of technologies and the new operational and organisational methods needed in order to position themselves on the leading metaverse platforms. The main areas of development include 3D modelling, 3D reconstruction of environments, avatar creation, non-fungible tokens (NFTs) and other assets based on the blockchain infrastructure and on virtual, augmented or mixed reality technologies.

The metaverse approach dictates that companies need to rethink the traditional communication paradigms, today predominantly asynchronous on the web and on social media networks. The metaverse is accelerating the displacement of interaction into the synchronous and real-time communication space. The selfrepresentation of users through avatars involves not only the creation of a 3D model that depicts them, but also the secure and centralised storage of everything that represents them in the digital world: their assets, NFTs, payment instruments, personal data, and the artificial intelligence model built on top of these.

Reply has consolidated expertise in all the core elements of the metaverse – artificial intelligence, blockchain and 3D in real-time – combined with the international experiences gained with Reply Game Studios in the gaming area and in the development of customised 3D applications and AR/VR/ MX in the business world. This means the Group is an increasingly important point of reference in helping customers from different industries to orient themselves in these new worlds and to be able to seize the opportunities offered.

QUANTUM COMPUTING

Quantum computing is the technology with the highest potential in reaching the processing peaks required by today's increasingly powerful artificial intelligence and machine learning systems. In fact, the evolution towards the so-called 'general artificial intelligence' necessitates instructing and training complex machine learning models in a reasonable length of time and with a high degree of accuracy, but also remodelling the algorithms based on the – sometimes continuous – changes in input data.

Reply is supporting large European groups in the adoption of 'quantum-inspired' algorithms. This approach makes it possible to anticipate the future benefits of a mass implementation of quantum computing technologies in specific contexts, such as workforce optimisation and other use cases where a high number of variables need to be combined to obtain timely answers that can be used in daily business management activities.

Other studies followed by Reply concerned the railway sector, where Quadratic Unconstrained Binary Optimisation (QUBO) was used. This is a solution designed to describe optimisation problems that can be solved through quantum technologies. Particular interest was also identified in the finance sector, where complex areas such as investment banking can benefit from accelerated computing to obtain insights from huge databases and input sources with an extremely high refresh rate.

MOBILITY EVOLUTION

The transport sector is undergoing a significant transformation, linked primarily to the development of 'Mobility as a Service' offers. This paradigm is emerging not only based on new consumption models, but also thanks to the technologies that make vehicles more environmentally efficient and connected to roads and smart cities. The changes are also affecting public transport, an area where Reply has launched various projects and studies with different operators, carrying out projects related to the new sustainable and smart mobility.

Attention to the environment is translating into the electrification of all vehicle categories and the optimisation of their life cycle. Batteries are also an area undergoing strong innovation. Indeed, Reply is working on cloud-based models in which Internet of Things solutions monitor and optimise battery consumption, extending their life and generally improving the efficiency of the vehicles using them.

At a technological level, the high availability of software and hardware on board the vehicle makes it possible to improve its safety, efficiency and maintenance. At the same time, the gradual diffusion of high-capacity networks such as 5G is enabling a significant number of support, entertainment, payment and interaction services.

New business models see specialised players working alongside historic vehicle manufacturers, and the latter radically renewing their catalogue and digitising their business processes.

GREEN TECHNOLOGY

Reply has long been committed to making its operations as sustainable as possible, with a primary focus on reducing the Group's ecological footprint. Also thanks to the increasing sensitivity of its customers, Reply has embarked on a path focused on the definition of its project management and code development methodologies based on the principles of energy efficiency and a reduction in the potential waste of resources, especially energy.

Indeed, ICT is currently a significant area when it comes to energy consumption. The global push towards digitalisation, accelerated by the pandemic, is expected to lead to a further increase in data centre consumption, also due to the diffusion of new energy-intensive activities such as training complex machine-learning algorithms.

Cloud migration is an opportunity for companies to make their systems 'greener', given that many large vendors are acquiring a big part or all of their energy needs through renewable sources.

The increasing use of connected devices – for example in the Industrial Internet of Things – makes it necessary to optimise energy consumption at the level of a single sensor or connected terminal. Even at software level, writing optimised code can bring benefits in the reduction of the ecological footprint. In this scenario of transformation, Reply has created an international working group with the aim of developing the necessary skills and expertise to be able to adopt, in a significant manner, the use of green computing and green coding both internally and during collaboration with customers' development teams.

Summary report of the first quarter

Summary report of the first quarter 2022 and expected business developments

Since the beginning of the year, the Group has recorded a consolidated turnover amounting to €440.9 million, an increase of 25.1% compared to the corresponding data for 2021.

All indicators are positive for the period. In the first quarter of 2022 the consolidated EBITDA was €70.9 million compared to €59.6 million in 2021, equal to 16.1% of the turnover. EBIT, from January to March, was €57.7 million (€47.9 million in 2021), and is equal to 13.1% of the turnover.

The profit before tax, from January to March, was €59.4 million (€47.6 million in 2021), equal to 13.5% of the turnover.

The net financial position of the Group on 31 March 2022 is also positive by 279.7 million. The net financial position on 31 December 2021 was positive for €193.2 million.

The comparison with the figures recorded at the end of March 2020 is even sharper. Over the past 24 months, first-quarter turnover increased by 39.1%, EBITDA by 48.8%, period EBIT by 51.6% and pre-tax profit by 74.9%. Finally, the net financial position generated a positive balance of EUR 120.4 million.

The first quarter of 2022 was very positive, both in terms of revenue growth and margin. These results were achieved thanks to Reply's exclusive focus on new technological niches and the high efficiency of the network model. The combination of these two factors has allowed Reply to continue to grow, despite the significant uncertainty of recent months.

Today, the tail end of the pandemic, together with the dramatic events in Ukraine, are heavily influencing economic trends, defining a market dynamic that will depend mainly on how the crisis on Europe's eastern borders evolves.

For the time being, the future, therefore, remains uncertain. In any case, the process of transformation towards a new digital economy cannot be stopped and opens up wide opportunities for growth and development for companies like Reply. High-speed communication software infrastructures, e-commerce, new immersive digital experiences and an acceleration towards automation and green tech represent the key elements of the economy of the coming years.

Consolidated financial statements and notes

Consolidated financial statements and notes

Reply's performance is summarized in the following reclassified consolidated statement of income.

CONSOLIDATED FINANCIAL STATEMENT

(thousand Euros) Note Q1 2022 % Q1 2021 %
Revenue 4 440,884 100,0 352,387 100,0
Purchases 5 (7,439) (1.7) (6,190) (1.8)
Personnel 6 (229,314) (52.0) (176,513) (50.1)
Services and other expenses 7 (133,741) (30.3) (110,793) (31.4)
Other operating (costs)/income 8 488 0.1 706 0.2
Operating expenses (370,006) (83.9) (292,791) (83.1)
Gross operating margin 70,878 16.1 59,596 16.9
Amortization and write-downs 9 (13,213) (3.0) (11,557) (3.3)
Other non-recurring (costs)/income - - (93) -
Operating margin 57,665 13.1 47,945 13.6
(Loss)/gain on investments 1,086 0.2 252 0.1
Financial income/(expenses) 10 612 0.1 (623) (0.2)
Income before taxes 59,362 13.5 47,575 13.5

NET FINANCIAL POSITION

The Group's net financial position as at 31 March 2022, analysed by due date and with comparative figures as at 31 December 2021, is shown in the following statement:

(thousand Euros) 31/03/2022 31/12/2021
Cash and cash equivalents 421,469 314,680
Current financial assets 31,764 31,791
Due to banks (5,481) (406)
Due to other providers of finance (874) (904)
Financial liabilities IFRS 16 (26,670) (26,508)
Net financial position - Short term 420,207 318,653
Due to banks (50,186) (23,313)
Financial liabilities IFRS 16 (90,300) (102,129)
Net financial position - Long term (140,485) (125,442)
Total net financial position 279,722 193,212

NOTE 1 - ACCOUNTING PRINCIPLES

Notwithstanding Legislative Decree no. 25 of 15 February 2016 has eliminated the obligation to publish Interim Management Statements, these have as at 31 March 2022, in relation to the first quarter of financial year 2022, been prepared, in capacity of STAR segment issuer, as required by Borsa Italiana S.p.A. under communication no. 7587 of 21 April 2016. The contents herein are pursuant to Art. 154-ter, paragraph 5 of Legislative Decree 24 February 1998, no. 58.

The interim report herein has been prepared in accordance with International Financial Reporting Standards (IFRS) issued by the International Accounting Standards Board ("IASB") and endorsed by the European Union. The designation "IFRS" also includes all valid International Accounting Standards ("IAS"), as well as all interpretations of the International Financial Reporting Interpretations Committee ("IFRIC"), formerly the Standing Interpretations Committee ("SIC").

The accounting policies applied in these financial statements are consistent with those adopted in preparing the annual report.

The preparation of the interim report requires management to make estimates and assumptions that affect the reported amounts of revenues, expenses, assets, liabilities the financial statements reported herein. If in the future such estimates and assumptions, which are based on management's best judgment at the date of the interim financial statements, deviate from the actual circumstances, the original estimates and assumptions will be modified as appropriate in the period in which the circumstances change.

Moreover, these valuation procedures, in particular those of a more complex nature regarding matters such as any impairment of non-current assets, are only carried out in full during the preparation of the annual financial statements, when all the information required is available, other than in the event that there are indications of impairment, when an immediate assessment is necessary.

The values indicated in the accounting statements are expressed in thousands of Euros.

The Interim Management report as at 31 March 2022 was not subject to audit by Reply's Independent auditors, as allowed by existing laws.

NOTE 2 - GROUP ACTIVITIES

Reply [EXM, STAR: REY] specialises in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialised companies supporting key European industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include: Consulting, System Integration and Digital Services. www.reply.com

NOTE 3 - CONSOLIDATION

Companies included in consolidation are consolidated on a line-by-line basis.

Change in consolidation compared to 31 March 2021 are related to:

  • Business Elements Group BV, a company established under Belgium law, acquired in the month of May 2021 of which Reply Sarl holds 100% of the share capital, specialized in consulting services and application development on the Microsoft Dynamics CRM platform.
  • Comwrap GmbH, a company established under German law, acquired in the month of October 2021, of which Reply SE holds 100% of the share capital, European leader in professional services for cloud-native digital platforms based on Adobe Experience Cloud and Ibexa DXP.
  • Enowa LLC, a company established under American law, acquired at the end of December 2021, of which Reply Inc. holds 100% of the share capital, specialized in consulting and solutions development SAP technology.
  • The Spur Group, a company established under American law, acquired at the end of December 2021, of which Reply Inc. holds 100% of the share capital, leader in sales and marketing consulting.
  • G Force Demco Ltd Group, of which Reply Ltd. Holds 100% of the share capital, specialized in marketing strategies and solutions to develop B2B sales in the automotive industry and support customers in using the standard components of the Salesforce suite and provide solutions based primarily on configuration.

Change in the consolidation as at March 31, 2022 affected Group's revenues by 7.4% and profits before tax by 6.9%.

Furthermore, the list of the Reply Group companies, presented as an annex herein include the start-up companies, compared to 31 March 2021, Cluster Dynamics Reply GmbH, Lid Reply GmbH, Like Reply GmbH, Liquid Reply GmbH, Machine Learning Reply GmbH, Net Reply S.r.l., Nexi Digital S.r.l., Next Reply S.r.l., Roboverse Reply GmbH, Syskoplan IE Reply GmbH, Target Reply GmbH, Vivametric Reply GmbH, WM Reply Ltd (NZ), Net Reply LLC and Xenia Reply S.r.l..

NOTE 4 - REVENUES

Revenues from sales and services, including change in work in progress, amounted to 440,884 thousand Euros (352,387 thousand Euros in the first quarter of 2021) with an increase of 25.1%.

This item includes revenues generated from consulting activities, turn-key projects and assistance and maintenance services and other minor amounts.

The following table shows the percentage breakdown of revenues by geographic area. Moreover, the breakdown reflects the business management of the Group by Top Management and the allocation approximates the localization of services provided:

Region (*) Q1 2022 Q1 2021
Region 1 63.6% 64.5%
Region 2 18.3% 19.6%
Region 3 18.1% 15.9%
IoT Incubator 0.0% 0.0%
Total 100.0% 100.0%

(*)

Region 1: ITA, USA, BRA, POL, ROU, CHN (Nanjing), NZL Region 2: DEU, CHE, CHN (Beijing), HRV Region 3: GBR, LUX, BEL, NLD, FRA, BLR, SGP, HKG, MYS

The following table shows the percentage breakdown of revenues by business line:

Business line Q1 2022 Q1 2021
Technologies 64.5% 64.6%
Applications 23.4% 25.3%
Processes 12.1% 10.1%
Total 100.0% 100.0%

NOTE 5 - PURCHASES

Detail is as follows:

(thousand Euros) Q1 2022 Q1 2021 Change
Software licenses for resale 5,300 5,174 126
Hardware for resale 792 141 651
Other 1,348 876 472
Total 7,439 6,190 1,249

Purchase of Software licenses and Hardware licenses for resale are recognized net of any change in inventory.

The item Other mainly includes costs incurred for fuel expenses and the purchase of office material.

NOTE 6 - PERSONNEL

Increase in personnel expenses amounting to 52,374 thousand Euros owes to the overall increase of the Group's business and to the increase of the number of employees.

Detail of personnel by category is provided below:

(number) Q1 2022 Q1 2021 Change
Directors 367 341 26
Managers 1,402 1,186 216
Staff 9,346 7,868 1,478
Total 11,115 9,395 1,720

Change in consolidation brought an increase of 513 employees.

NOTE 7 - SERVICES AND OTHER COSTS

Services and other costs amounting to 133,741 thousand Euros (110,793 thousand Euros in the first quarter 2021) comprised the following:

Q1 2022 Q1 2021 Change
10,151
5,728 3,410 2,318
18,978 10,257 8,721
3,575 3,219 356
1,510 1,249 261
4,093 2,953 1,141
133,741 110,793 22,947
99,856 89,706

Change in Services and other costs, amounting to 22,947 thousand Euros, is attributable to an overall increase in the Group's business.

The item Other services mainly includes marketing services, administrative and legal services, telephone and canteen, whose increase is linked to the gradual return to prepandemic levels.

Office charges related to costs incurred for the management of the locations in which the Group operates (expenditure on utilities, security services and cleaning services).

NOTE 8 - AMORTIZATION, DEPRECIATION AND WRITE-DOWNS

Depreciation of tangible assets, amounting to 3,149 thousand Euros at 31 March 2022 (2,475 thousand Euros at 31 March 2021) has been determined on a straight-line basis at economic-technical rates that reflect the useful lives of the asset.

Amortization of intangible assets at 31 March 2022 amounted to 1,991 thousand Euros (1,723 thousand Euros at 31 March 2021) and is mainly related to:

  • development charges capitalized according to IAS 38;
  • software licenses used internally by the Group;
  • amortization of other intangible assets arising from the allocation of the purchase price subsequent to several Business combinations.

Amortization related to RoU assets arising from the adoption of IFRS 16 amounted to 8,073 thousand Euros at 31 March 2022 (7,358 thousand Euros at 31 March 2021).

NOTE 9 - (LOSS)/GAIN ON INVESTMENTS

The item amounting to a net gain of 1,086 thousand Euros is related to the fair value adjustments to equity investments in start-up companies made by the Investment company Breed Investments Ltd.

NOTE 10 - FINANCIAL INCOME/(EXPENSES)

Detail is as follows:

(thousand Euros) Q1 2022 Q1 2021 Change
Financial income 930 113 817
Interest expenses (250) (390) 140
Other (68) (347) 278
Total 612 (624) 1,236

Financial gains mainly include interest on financial investments amounting to 393 thousand Euros, interest income on tax refunds amounting to 366 thousand Euros and interest on bank accounts amounting to 6 thousand Euros.

Interest expenses mainly include the interest costs related to bank advances and to the use of the credit lines for M&A operations.

The item Other includes:

  • the positive exchange rate differences from the translation of balance sheet items not stated in Euros amounting to 1,630 thousand Euros (positive 584 thousand Euros in the first quarter of 2021);
  • the changes in fair value of financial liabilities pursuant to IFRS 9 amounting to positive 451 thousand Euros (negative 50 thousand Euros in the first quarter of 2021);
  • the interest expenses arising from the application of the International Accounting Standard IFRS 16 for 847 thousand Euros (881 thousand Euros in the first quarter of 2021);

the financial losses related to the fair value adjustments of the investments purchased by Reply S.p.A. in 2021 amounting to 1,378 thousand Euros.

NOTE 11 - NET FINANCIAL POSITION

The net financial position as at 31 March 2022 was positive for 279,722 thousand Euros (193,212 thousand Euros compared to 31 December 2021).

The improvement in the item Cash and cash equivalents amounting to 106,789 thousand Euros compared to the previous period is entirely attributable to cash flows related to operating activities.

Due to banks, amounting to 55,607 thousand Euros, is referred mainly to credit lines for M&A operations and a mortgage.

NOTE 12 - EVENTS SUBSEQUENT TO 31 MARCH 2022

No significant events have occurred subsequent to 31 March 2022.

NOTE 13 - OTHER INFORMATION

The following is to be noted:

  • there were no transactions with related parties, including intergroup transactions, which qualified as unusual or atypical. Any related party transactions formed part of the normal business activities of companies in the Group. Such transactions are concluded at standard market terms for the nature of goods and/or services offered, these transactions took place in accordance with the internal procedures containing the rules aimed at ensuring transparency and fairness, under Consob Regulation 17221/2010.
  • pursuant to art. 150, 1 of the Italian Legislative Decree n. 58 of 24 February 1998, no transactions have been carried out by the members of the Board of Directors that might be in potential conflict of interests with the Company.

For the Board of Directors

/f/ Mario Rizzante

Chairman

Mario Rizzante

Declaration pursuant to Article 154-bis, paragraph 2 of legislative decree no. 58 of 24 February 1998

Declaration pursuant to Article 154-bis, paragraph 2 of legislative decree no. 58 of 24 February 1998, "Single text in matter of regulation of financial intermediation" and subsequent changes

The director responsible for preparing the Company's financial reports, Dott. Giuseppe Veneziano, declares, pursuant to paragraph 2 of Article 154-bis of the Consolidated Law on Finance, that the accounting information contained in this interim management report at 31 March 2022 corresponds to the results documented in the books, accounting and other records of the company.

Turin, 13 May 2022

/f/ Giuseppe Veneziano

(Director responsible of drafting financial statements)

Giuseppe Veneziano

Annexed tables

Annexed tables

LIST OF GROUP COMPANIES AT 31 MARCH 2022

Company name Headquarters Group interest
Parent company
Reply S.p.A. Turin – Corso Francia, 110 - Italy
Companies consolidated on a line-by-line basis
4brands Reply GmbH & CO. KG. Minden, Germany 51.00%
Air Reply S.r.l. Turin, Italy 85.00%
Airwalk Holding Ltd. Kent, United Kingdom 100.00%
Airwalk Consulting Ltd. Edinburgh, Scotland 100.00%
Airwalk Consulting Ltd. (Hong Kong) Shueng Wan, Hong Kong 100.00%
AWC Partners Ltd. London, United Kingdom 100.00%
Alpha Reply GmbH Guetersloh, Germany 100.00%
Arlanis Reply S.r.l. Turin, Italy 100.00%
Arlanis Reply AG Potsdam, Germany 100.00%
Aktive Reply S.r.l. Turin, Italy 100.00%
Atlas Reply S.r.l. Turin, Italy 100.00%
Autonomous Reply GmbH Guetersloh, Germany 100.00%
Avantage Reply Ltd. London, United Kingdom 100.00%
Avantage Reply (Belgium) Sprl Brussels, Belgium 100.00%
Avantage Reply (Luxembourg) Sarl Itzig, Luxembourg 100.00%
Avantage Reply (Netherlands) BV Amsterdam, Netherland 100.00%
Avvio Reply Ltd. London, United Kingdom 100.00%
Avvio Reply S.r.l. Turin. Italy 100.00%
Blowfish Digital Holdings Ltd. London, United Kingdom 100.00%
Blue Reply S.r.l. Turin, Italy 100.00%
Blue Reply GmbH Guetersloh, Germany 100.00%
Bridge Reply S.r.l. Turin, Italy 60.00%
Business Elements Group BV Belgium 100,00%
Business Reply S.r.l. Turin, Italy 100.00%
Breed Reply Ltd. London, United Kingdom 92.50%
Breed Reply Investment Ltd. London, United Kingdom 92.50%
Cluster Reply S.r.l. Turin, Italy 100.00%
Cluster Reply GmbH & CO. KG Munich, Germany 100.00%
Cluster Reply Informatica LTDA. San Paolo, Brazil 100.00%
Cluster Reply Roma S.r.l. Turin, Italy 100.00%
Comwrap Reply GmbH Frankfurt, Germany 100.00%
Comsysto D.O.O. Zagreb, Croatia 100.00%

ComSysto Reply GmbH Munich, Germany 100.00%
Concept Reply GmbH Munich, Germany 100.00%
Concept Reply LLC Michigan, USA 100.00%
Consorzio Reply Public Sector Turin, Italy 100.00%
Core Reply S.r.l. Turin, Italy 90.00%
Data Reply S.r.l. Turin, Italy 100.00%
Data Reply GmbH Munich, Germany 100.00%
Discovery Reply S.r.l. Turin, Italy 100.00%
e*finance consulting Reply S.r.l. Turin, Italy 100.00%
Ekip Reply S.r.l. Turin, Italy 100.00%
Elbkind Reply GmbH Hamburg, Germany 100.00%
Enowa LLC Philadelphia, USA 100.00%
Eos Reply S.r.l. Turin, Italy 100.00%
Forcology Ltd London, United Kingdom 100.00%
Forge Reply S.r.l. Turin, Italy 100.00%
France Reply Ltd. London, United Kingdom 100.00%
G-Force Demco Ltd London, United Kingdom 100.00%
Go Reply S.r.l. Turin, Italy 100.00%
Go Reply GmbH Guetersloh, Germany 100.00%
Gray Matter Ltd London, United Kingdom 100.00%
Hermes Reply S.r.l. Turin, Italy 100.00%
Hermes Reply Consulting (Nanjing) Co. Ltd. China 100.00%
Hermes Reply Polska Sp. z o.o. Katowice, Poland 100.00%
Industrie Reply LLC Michigan, USA 100.00%
Industrie Reply GmbH Munich, Germany 100.00%
Infinity Reply GmbH Düsseldorf, Germany 100.00%
IrisCube Reply S.r.l. Turin, Italy 100.00%
Laife Reply GmbH Munich, Germany 100.00%
Leadvise Reply GmbH Darmstadt, Germany 100.00%
Lid Reply GmbH Guetersloh, Germany 100.00%
Like Reply GmbH Guetersloh, Germany 100.00%
Like Reply S.r.l. Turin, Italy 100.00%
Liquid Reply GmbH Guetersloh, Germany 100.00%
Live Reply GmbH Düsseldorf, Germany 100.00%
Logistics Reply S.r.l. Turin, Italy 100.00%
Logistics Reply GmbH Munich, Germany 100.00%
Lynx Recruiting Ltd. London, United Kingdom 100.00%
Machine Learning GmbH Guetersloh, Germany 100.00%
Macros Reply GmbH Munich, Germany 100.00%
Mansion House Consulting Ltd London, United Kingdom 100.00%
Mansion House Consulting PTE Limited Singapore 100.00%
MHC Holding Us Ltd. London, United Kingdom 100.00%
Mansion House Consulting Inc. Wilmington, USA 100.00%
MCG Systems AG Colony, Germany 100.00%

Neveling.net GmbH
Hamburg, Germany
100.00%
Net Reply LLC
Michigan, USA
100.00%
Net Reply S.r.l.
Turin, Italy
100.00%
Nexi Digital S.r.l.
Turin, Italy
51.00%
Next Reply S.r.l.
Turin, Italy
100.00%
Open Reply GmbH
Guetersloh, Germany
100.00%
Open Reply S.r.l.
Turin, Italy
100.00%
Pay Reply S.r.l
Turin, Italy
100.00%
Portaltech Reply Ltd.
London, United Kingdom
100.00%
Portaltech Reply S.r.l.
Turin, Italy
100.00%
Portaltech Reply GmbH
Guetersloh, Germany
100.00%
Portaltech Reply Süd GmbH
Munich, Germany
100.00%
Power Reply S.r.l.
Turin, Italy
100.00%
Power Reply GmbH & CO. KG.
Munich, Germany
100.00%
Protocube Reply S.r.l.
Turin, Italy
70.00%
Red Reply GmbH
Frankfurt, Germany
100.00%
Reply Consulting S.r.l.
Turin, Italy
100.00%
Reply Deutschland SE
Guetersloh, Germany
100.00%
Reply GmbH
Zurich, Switzerland
100.00%
Reply do Brasil Sistemas de Informatica Ltda
Belo Horizonte, Brazil
100.00%
Reply Inc.
Michigan, USA
100.00%
Reply Ltd.
London, United Kingdom
100.00%
Reply Belgium Sprl
Mont Saint Guibert, Netherland
100.00%
Reply Digital Experience S.r.l.
Turin, Italy
100.00%
Reply France Sarl
Paris, France
100.00%
Reply NL Ltd.
London, United Kingdom
100.00%
Reply Sarl
Luxembourg
100.00%
Reply Services S.r.l.
Turin, Italy
100.00%
Reply Deutschland Verwaltungs GmbH
Guetersloh, Germany
100.00%
Retail Reply S.r.l.
Turin, Italy
100.00%
Ringmaster S.r.l.
Turin, Italy
50.00%
Risk Reply Ltd.
London, United Kingdom
100.00%
Riverland Reply GmbH
Munich, Germany
100.00%
Roboverse Reply GmbH
Guetersloh, Germany
100.00%
Sagepath LLC (*)
Atlanta, USA
70.00%
Santer Reply S.p.A.
Milan, Italy
100.00%
Modcomp GmbH Colony, Germany 100.00%
Security Reply S.r.l. Turin, Italy 100.00%
Sense Reply S.r.l.
Turin, Italy
90.00%
Sensor Reply S.r.l. (formerly Envision)
Turin, Italy
100.00%
Solidsoft Reply Ltd.
London, United Kingdom
100.00%
Spark Reply S.r.l.
Turin, Italy
100.00%
Spark Reply GmbH
Germany
100.00%
Spike Reply GmbH
Colony, Germany
100.00%

Sprint Reply SA (formerly Brightknight SA) Belgium 100.00%
Sprint Reply S.r.l. Turin, Italy 100.00%
Sprint Reply GmbH Munich, Germany 100.00%
Spot Digital Ltd. London, United Kingdom 100,00%
Storm Reply S.r.l. Turin, Italy 100.00%
Storm Reply GmbH Guetersloh, Germany 100.00%
Syskoplan Reply S.r.l. Turin, Italy 100.00%
Syskoplan Reply GmbH Guetersloh, Germany 100.00%
Syskoplan Reply Verwaltungs GmbH Guetersloh, Germany 100.00%
Syskoplan IE Reply GmbH Guetersloh, Germany 100.00%
Sytel Reply Roma S.r.l. Turin, Italy 100.00%
Sytel Reply S.r.l. Turin, Italy 100.00%
Target Reply S.r.l. Turin, Italy 100.00%
Target Reply GmbH Guetersloh, Germany 100.00%
TamTamy Reply S.r.l. Turin, Italy 100.00%
Technology Reply S.r.l. Turin, Italy 100.00%
Technology Reply Roma S.r.l. Turin, Italy 100.00%
Technology Reply S.r.l. Bucharest, Romania 100.00%
TD Reply GmbH Berlin, Germany 100.00%
TD Marketing Consultants, Beijing Co. Ltd. China 100.00%
100,00%
Threepipe Reply Ltd. London, United Kingdom
The Spur Group LLC Seattle,1 USA 100.00%
Tool Reply GmbH Guetersloh, Germany 100.00%
Triplesense Reply GmbH Frankfurt, Germany 100.00%
Valorem LLC Kansas City, USA 100.00%
Valorem Private Ltd India 99.99%
Valorem GmbH Zurich, Switzerland 100.00%
Vivametric Reply GmbH Guetersloh, Germany 100.00%
WM Reply Inc. Illinois, USA 80.00%
WM Reply Ltd Auckland, NZ 80.00%
WM Reply LLC Minsk, Belarus 100.00%
WM Reply Ltd London, United Kingdom 100.00%
WM Reply Malaysia Ltd Malesia 100.00%
Whitehall Reply S.r.l. Turin, Italy 100.00%
Xenia Reply S.r.l. Turin, Italy 100.00%

Companies carried at fair value

.

Amiko Digital Health Ltd England 4.92%
BlueGrove AS (formerly CageEye AS) Norway 11.83%
Callsign Inc. England 3.61%
Canard Drones Ltd Spain 35.41%
Connecterra BV Belgium 16.00%
Dcbrain SAS France 8.46%
enModus Ltd. England 19.18%
FoodMarble Digestive Health Ltd England 18.05%
iNova Design Ltd England 31.14%
Iotic Labs Ltd England 16.28%
Kokoon Technology Ltd England 26.22%
Metron Sas France 8.46%
RazorSecure Ltd England 29.73%
Senseye Ltd England 12.58%
Sensoria Inc. USA 24.00%
TAG Sensors AS Norway 19.67%
Ubirch GmbH Germany 18.51%
We Predict Ltd England 16.64%
Yellow Line Parking Ltd England 8.94%
Zeetta Networks Ltd England 24.00%

CORPORATE INFORMATION

HEADQUARTER

Reply S.p.A. Corso Francia. 110 10143 TURIN – ITALY Tel. +39-011-7711594 Fax +39-011-7495416 www.reply.com

CORPORATE INFORMATION

Share capital: Euro 4,863,485.64 i.v. Fiscal code and R.I. of Turin no. 97579210010 VAT 08013390011 REA of Turin 938289

MARKETING

E-mail: [email protected] Tel. +39-011-7711594 Fax +39-011-7495416

INVESTOR RELATOR E-mail: [email protected] Tel. +39-02-535761 Fax +39-02-53576444

Reply S.p.A. Corso Francia, 110, 10143 Turin – Italy

Tel. +39-011-7711594 Fax. +39-011-7495416 [email protected] www.reply.com

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