Investor Presentation • Jul 28, 2022
Investor Presentation
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EXECUTIVE SUMMARY

RECURRING REVENUES AND COST DISCIPLINE TO SUCCESSFULLY NAVIGATE A CHALLENGING ENVIRONMENT
● REVENUES UP BY OVER 5% IN Q2-22 DRIVEN BY FINANCIAL SERVICES AND PAYMENTS & MOBILE
● RECORD HIGH EBIT AT €1.4BN IN H1-22 WITH POSITIVE CONTRIBUTION FROM ALL SEGMENTS
● DIVERSIFIED BUSINESS MODEL AND PROACTIVE COST MANAGEMENT INITIATIVES TO ENSURE
SUSTAINABLE REVENUE & EBIT GROWTH
● STRONG VISIBILITY ON 2022 EBIT TARGET – ADAPTING TO CHANGING MACRO SCENARIO

€ m unless otherwise stated
| Q2-21 | Q2-22 | VAR. | VAR. (%) | H1-21 | H1-22 | VAR. | VAR. (%) | |
|---|---|---|---|---|---|---|---|---|
| REVENUES | 2,751 | 2,892 | +141 | +5.1% | 5,684 | 5,865 | +181 | +3.2% |
| TOTAL COSTS | 2,322 | 2,194 | (128) | (5.5%) | 4,634 | 4,473 | (161) | (3.5%) |
| EBIT | 429 | 698 | +269 | +62.7% | 1,049 | 1,392 | +342 | +32.6% |
| NET PROFIT | 326 | 469 | +143 | +44.0% | 773 | 964 | +191 | +24.7% |




1. 2021 figures have been restated to account for Poste Welfare Servizi (PWS) change of perimeter

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1. 2021 figures have been restated to include Poste Welfare Servizi (PWS), in Mail, Parcel & Distribution; 2. Includes Tax Credit contribution, Digital Identities fees, vaccination plan related expense recovery, EGI, Poste Air Cargo, Patenti Via Poste, Philately, Poste Motori; 3. Includes income received by Other Segments in return for use of the distribution network and Corporate Services
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1. Including mix effect; 2.Including logistics value chain contribution from China inbound volumes
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MANAGEMENT ACTIONS TO OFFSET SHORT-TERM HEADWINDS AND EXPAND GROWTH OPPORTUNITIES


Q2-17 Q2-18 Q2-19 Q2-20 Q2-21 Q2-22
POSTE ITALIANE B2C PARCEL REVENUES (M, €)
1. ISTAT; 2. Non-food discretionary items. Source: McKinsey & Company Pulse survey (calculated by subtracting all "lower" from all "higher" answers); 3. Politecnico di Milano; 4. The European Regulators Group for Postal Services and internal estimates


1. Figures presented include intersegment distribution revenues; 2. Includes revenues from payment slips (bollettino), banking accounts related revenues, fees from INPS and money transfers, Postamat (only for 2021); 3. Includes reported revenues from custody accounts, credit cards, other revenues from third party products distribution
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12
income
€ m unless

1. Including repo and interest expenses; 2. Including mix effect; 3. Of which (19) temporary effect related to mark-to-market of a hedge due to expire in H2-22, 4. Of which (32) temporary effect related to mark-to-market of a hedge due to expire in H2-22
otherwise stated

o.w. (3.5) related to end of early pension payment scheme5
1. EoP figures; 2. Includes deposits and Assets Under Custody; 3. Deposits do not include REPOs and Poste Italiane liquidity, includes early pension payment effect; 4. Includes Moneyfarm; 5. Scheme related to extraordinary COVID-19 related measures expired in March 2022


Q2 HIGHLIGHTS
1. Includes Private Pension Plan (PPP); 2. Net of claims; includes Poste Insurance Broker and Other Revenues and Income; 3. 2021 figures have been restated net of Poste Welfare Servizi (PWS), included in Mail, Parcel & Distribution business segment; 4. Net of reinsurance

IFRS 17 providing guidance on embedded value1


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1. EoP figures; 2. Net of foreseeable dividend, subject to review by the Independent Auditor



€ m unless otherwise stated


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1. Excluding Nexive consolidation of 1.1k FTEs; 2.Annualised figures; 3. Group revenues minus cost of goods sold





RECURRING REVENUES AND COST DISCIPLINE TO SUCCESSFULLY NAVIGATE A CHALLENGING ENVIRONMENT
● REVENUES UP BY OVER 5% IN Q2-22 DRIVEN BY FINANCIAL SERVICES AND PAYMENTS & MOBILE
● RECORD HIGH EBIT AT €1.4BN IN H1-22 WITH POSITIVE CONTRIBUTION FROM ALL SEGMENTS
● DIVERSIFIED BUSINESS MODEL AND PROACTIVE COST MANAGEMENT INITIATIVES TO ENSURE
SUSTAINABLE REVENUE & EBIT GROWTH
● STRONG VISIBILITY ON 2022 EBIT TARGET – ADAPTING TO CHANGING MACRO SCENARIO








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| Rating agency | Performance |
|---|---|
| CDP | A- Rating (Leader) |
| MSCI | A Rating (Average) |
| ISS E&S Disclosure Quality Score |
1- Environmental & Social |
| Equileap Gender Equality Index |
Top 100 globally |
| Vigeo Eiris Eurozone 120 |
#1 (Universo - Transport & Logistics) |
| Borsa Italiana |
#1 MIB ESG |
| Sustainalytics | ESG Industry Top-Rated |


Find out more about our awards and recognition in our annual report





Net financial position excluding IFRS 16 IFRS 16



1. Excluding legal disputes with employees; 2. Unpaid leave and provisions for holidays, extraordinary items on bonuses and compensation, family subsidy (Assegno familiare), turnover and other


1. Entirely invested in floating rate deposits c/o MEF; 2. Including deposits from PA, liquidity buffer, deposits c/o other financial institutions, short term bonds (for treasury management); 3. Includes business current accounts, PostePay business and other customers debt; 4. Average yield calculated as interest income on average current account deposits
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Figures presented consistent with 24SI perimeter
€ bn unless otherwise
1. Annual average, includes Public Administration deposits with the Ministry of Economy and Finance and tax credits; 2. Return including the contribution from active portfolio management; calculated on average bond portfolio
31

€ m unless otherwise stated

SWAP 30Y 0.48 0.48 1.02 1.98 +97




€ m unless otherwise stated


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1. Includes 13 Pension payments due to extraordinary COVID-19 related measures which envisaged early pension payments; 2. Includes 5 Pension payments due to the end of extraordinary COVID-19 related measures which envisaged early pension payments (expired in Mar-22); 3. Refers to 1 January 2021 to 5 July 2022; 4. Refers to 6 July 2022 to 21 July 2022

€ m unless otherwise stated

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€ m unless otherwise stated




INSURANCE SERVICES SOLVENCY II EVOLUTION

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€ bn unless otherwise stated


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1. Includes life protection and PPP
€ m unless otherwise stated


1. Includes financial assets covering Class I technical provisions and free surplus investments according to local GAAP





1. Including social measures related cards; 2. Including payments, top ups and withdrawals; 3. Includes e-commerce and web transactions on Poste Italiane channels; 4. An innovative electronic tool associated to a single customer, able to authorize in app payment transactions








| € m unless | MAIN | INDICATIVE MAIN | |||
|---|---|---|---|---|---|
| otherwise stated | RATIONALE | REMUNERATION SCHEME | 2Q-21 | 2Q-22 | |
| • | Payments and Mobile remunerates: | a) 59 | a) 57 | ||
| a) b) |
Mail, Parcel and Distribution for providing IT, delivery volume, promoting and selling SIMs and energy contracts and other corporates services1 ; Financial Services for promoting and selling card payments and other payments (e.g. tax payments) throughout the network; |
a) b) |
Number of payment transactions flat fee (depending on the product) Fixed % of revenues |
b) 51 Total: 109 |
b) 63 Total: 121 |
| • | Insurance Services remunerates: | c) | Fixed % of upfront fees | c) 128 | c) 144 |
| c) | Financial Services for promoting and selling insurance products2 and for investment management services3 ; |
d) | Depending on service/product | d) 18 | d) 21 |
| d) | for providing corporate services1 Mail, Parcel and Distribution ; |
Total: 146 | Total: 165 | ||
| • e) |
Financial Services remunerates: Mail, Parcel and Distribution for promoting and selling Financial, Insurance and PMD products throughout the network and for proving corporate services4 ; |
e) | Fixed % (depending on the product) of revenues |
e) 995 | e) 1,136 |
| f) | Payments & Mobile for providing certain payment services5 | f) | Depending on service/product | f) 66 Total: 1,0606 |
f) 54 Total: 1,1896 |
| • | Mail, Parcel and Distribution remunerates: |
g) | Annual fee |
g) 11 | g) 8 |
| g) h) |
Payments & Mobile for acquiring services and postman electronic devices Financial Services as distribution fees related to "Bollettino DTT" |
h) | Flat fee for each "Bollettino" | h) 10 Total: 21 |
h) 0 Total: 8 |
1. Corporate Services such as communication, anti money laundering, IT, back office and call centres; 2. Which, in turn, remunerates Mail, Parcel and Distribution; 3. Investment management services provided by BancoPosta Fondi SGR; 4. E.g. Corporate services are remunerated according to number of allocated FTEs, volumes of letters sent and communication costs; 5. E.g. "Bollettino" 6. Excluding interest charges


| €m | Q2-21 | Q2-22 | Var. | Var. % | H1-21 | H1-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Total revenues | 2,751 | 2,892 | +141 | +5% | 5,684 | 5,865 | +181 | +3% |
| of which: | ||||||||
| Mail, Parcel and Distribution | 912 | 904 | (8) | (1%) | 1,831 | 1,805 | (26) | (1%) |
| Financial Services | 1,082 | 1,194 | +112 | +10% | 2,409 | 2,505 | +96 | +4% |
| Insurance Services | 550 | 544 | (7) | (1%) | 1,044 | 1,073 | +29 | +3% |
| Payments and Mobile | 207 | 250 | +44 | +21% | 399 | 482 | +83 | +21% |
| Total costs | 2,322 | 2,194 | (128) | (6%) | 4,634 | 4,473 | (161) | (3%) |
| of which: | ||||||||
| Total personnel expenses | 1,335 | 1,263 | (71) | (5%) | 2,693 | 2,590 | (103) | (4%) |
| of which personnel expenses | 1,328 | 1,265 | (64) | (5%) | 2,687 | 2,592 | (95) | (4%) |
| of which early retirement incentives | 10 | 3 | (7) | (69%) | 11 | 5 | (6) | (55%) |
| of which legal disputes with employees | (3) | (4) | (1) | n.m. | (5) | (7) | (2) | n.m. |
| Other operating costs | 788 | 719 | (69) | (9%) | 1,543 | 1,477 | (66) | (4%) |
| Depreciation, amortisation and impairments | 200 | 212 | 12 | +6% | 398 | 406 | +8 | +2% |
| EBIT | 429 | 698 | +269 | +63% | 1,049 | 1,392 | +342 | +33% |
| EBIT Margin | +16% | +24% | +18% | +24% | ||||
| Finance income/(costs) and profit/(loss) on investments accounted for using the equity method |
19 | (15) | (34) | n.m. | 39 | 4 | (35) | (89%) |
| Profit before tax | 448 | 683 | +235 | +52% | 1,088 | 1,396 | +308 | +28% |
| Income tax expense | 122 | 214 | +92 | +75% | 315 | 432 | +117 | +37% |
| Profit for the period | 326 | 469 | +143 | +44% | 773 | 964 | +191 | +25% |

| €m | Q2-21 | Q2-22 | Var. | Var. % | H1-21 | H1-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 912 | 904 | (8) | (1%) | 1,831 | 1,805 | (26) | (1%) |
| Intersegment revenue | 1,072 | 1,212 | +141 | +13% | 2,347 | 2,481 | +135 | +6% |
| Total revenues | 1,984 | 2,116 | +132 | +7% | 4,178 | 4,286 | +108 | +3% |
| Personnel expenses | 1,306 | 1,237 | (69) | (5%) | 2,639 | 2,537 | (102) | (4%) |
| of which personnel expenses | 1,298 | 1,234 | (63) | (5%) | 2,629 | 2,532 | (97) | (4%) |
| of which early retirement incentives | 8 | 3 | (5) | (64%) | 10 | 5 | (5) | (49%) |
| Other operating costs | 620 | 578 | (42) | (7%) | 1,209 | 1,188 | (21) | (2%) |
| Intersegment costs | 21 | 8 | (13) | (63%) | 41 | 22 | (19) | (46%) |
| Total costs | 1,947 | 1,823 | (124) | (6%) | 3,889 | 3,747 | (142) | (4%) |
| EBITDA | 37 | 293 | +256 | n.m. | 289 | 539 | +250 | +87% |
| Depreciation, amortisation and impairments | 195 | 206 | +12 | +6% | 389 | 397 | +8 | +2% |
| EBIT | (158) | 87 | +244 | n.m. | (100) | 142 | +242 | n.m. |
| EBIT MARGIN | (8%) | +4% | (2%) | +3% | ||||
| Finance income/(costs) | (4) | 1 | +5 | n.m. | 1 | 4 | +3 | n.m. |
| Profit/(Loss) before tax | (162) | 88 | +250 | n.m. | (99) | 146 | +245 | n.m. |
| Income tax expense | (56) | 32 | +89 | n.m. | (32) | 59 | +91 | n.m. |

| €m | Q2-21 | Q2-22 | Var. | Var. % | H1-21 | H1-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 1,082 | 1,194 | +112 | +10% | 2,409 | 2,505 | 96 | +4% |
| Intersegment revenue | 181 | 201 | +21 | +11% | 380 | 398 | 17 | +5% |
| Total revenues | 1,263 | 1,396 | +133 | +11% | 2,789 | 2,903 | +114 | +4% |
| Personnel expenses | 11 | 10 | (1) | (11%) | 22 | 21 | (1) | (6%) |
| of which personnel expenses | 11 | 10 | (1) | (10%) | 22 | 21 | (1) | (5%) |
| of which early retirement incentives | 0 | 0 | (0) | n.m. | 0 | 0 | (0) | (81%) |
| Other operating costs | 35 | 23 | (12) | (35%) | 77 | 49 | (28) | (36%) |
| Depreciation, amortisation and impairments | 0 | 0 | +0 | n.m. | 0 | 0 | +0 | +56% |
| Intersegment costs | 1,060 | 1,189 | +129 | +12% | 2,329 | 2,429 | +100 | +4% |
| Total costs | 1,107 | 1,223 | +116 | +10% | 2,428 | 2,499 | +71 | +3% |
| EBIT | 156 | 173 | 17 | +11% | 362 | 404 | 43 | +12% |
| EBIT MARGIN | 12% | 12% | 13% | 14% | ||||
| Finance income/(costs) | 2 | (27) | (30) | n.m. | 7 | (22) | (30) | n.m. |
| Profit/(Loss) before tax | 159 | 146 | (13) | (8%) | 369 | 382 | 13 | +4% |
| Income tax expense | 46 | 48 | 1 | +3% | 105 | 113 | 8 | +7% |
| Profit for the period | 112 | 98 | (14) | (13%) | 264 | 269 | 5 | +2% |

| €m | Q2-21 | Q2-22 | Var. | Var. % | H1-21 | H1-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 550 | 544 | (7) | (1%) | 1,044 | 1,073 | +29 | +3% |
| Intersegment revenue | 1 | 1 | +0 | +8% | 1 | 1 | +0 | +3% |
| Total revenues | 551 | 544 | (6) | (1%) | 1,046 | 1,074 | +29 | +3% |
| Personnel expenses | 10 | 9 | (1) | (14%) | 18 | 18 | (0) | (3%) |
| of which personnel expenses | 9 | 9 | (0) | (2%) | 17 | 18 | +1 | +4% |
| of which early retirement incentives | 1 | 0 | (1) | n.m. | 1 | 0 | (1) | n.m. |
| Other operating costs | 24 | 22 | (2) | (9%) | 51 | 46 | (5) | (10%) |
| Depreciation, amortisation and impairments | 1 | 1 | 0 | +47% | 2 | 3 | 1 | +26% |
| Intersegment costs | 146 | 165 | +19 | +13% | 318 | 332 | +14 | +4% |
| Total costs | 182 | 197 | +15 | +8% | 389 | 399 | +9 | +2% |
| EBIT | 369 | 347 | (22) | (6%) | 656 | 676 | +20 | +3% |
| EBIT MARGIN | 67% | 64% | 63% | 63% | ||||
| Finance income/(costs) | 16 | 12 | (4) | (28%) | 27 | 23 | (5) | (17%) |
| Profit/(Loss) before tax | 385 | 359 | (26) | (7%) | 684 | 699 | 15 | +2% |
| Income tax expense | 115 | 108 | (8) | (7%) | 205 | 211 | +6 | +3% |
| Profit for the period | 270 | 251 | (19) | (7%) | 479 | 487 | 9 | +2% |

| €m | Q2-21 | Q2-22 | Var. | Var. % | H1-21 | H1-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 207 | 250 | +44 | +21% | 399 | 482 | +83 | +21% |
| Intersegment revenue | 84 | 69 | (15) | (18%) | 167 | 136 | (31) | (19%) |
| Total revenues | 291 | 319 | +28 | +10% | 567 | 618 | +51 | +9% |
| Personnel expenses | 7 | 7 | +0 | +3% | 13 | 14 | +1 | +6% |
| of which personnel expenses | 7 | 7 | +0 | +3% | 13 | 14 | +1 | +6% |
| Other operating costs | 109 | 96 | (13) | (12%) | 206 | 194 | (12) | (6%) |
| Intersegment costs | 109 | 121 | +11 | +10% | 208 | 233 | +25 | +12% |
| Total costs | 225 | 224 | (1) | (1%) | 427 | 441 | +14 | +3% |
| EBITDA | 66 | 95 | +30 | +45% | 139 | 177 | +37 | +27% |
| Depreciation, amortisation and impairments | 4 | 4 | 0 | +3% | 8 | 7 | (1) | (8%) |
| EBIT | 62 | 91 | +30 | +48% | 131 | 169 | +38 | +29% |
| EBIT MARGIN | 21% | 29% | 23% | 27% | ||||
| Finance income/(costs) | 5 | 0 | (5) | n.m. | 3 | 0 | (4) | n.m. |
| Profit/(Loss) before tax | 67 | 91 | +25 | +37% | 135 | 169 | +34 | +25% |
| Income tax expense | 17 | 26 | +9 | +56% | 36 | 48 | +12 | +33% |
| Profit for the period | 50 | 66 | +15 | +31% | 99 | 121 | +22 | +23% |

This document contains certain forward-looking statements that reflect Poste Italiane's management's current views with respect to future events and financial and operational performance of the Company and of the Company's Group.
These forward-looking statements are made as of the date of this document and are based on current expectations, reasonable assumptions and projections about future events and are therefore subject to risks and uncertainties. Actual future results and performance may indeed differ materially from what is expressed or implied in this presentation, due to any number of different factors, many of which are beyond the ability of Poste Italiane to foresee, control or estimate precisely, including, but not limited to, changes in the legislative and regulatory framework, market developments, price fluctuations and other risks and uncertainties, such as, for instance, risks deriving from the recent Covid-19 pandemic and from the direct and indirect effects resulting from the international conflict in Eastern Europe.
Forward-looking statements contained herein are not a guarantee of future performance and you are therefore cautioned not to place undue reliance thereon.
This document does not constitute a recommendation regarding the securities of the Company; it does not contain an offer to sell or a solicitation of any offer to buy any securities issued by Poste Italiane or any of its Group companies or other forms of financial assets, products or services.
Except as may be required by applicable law, Poste Italiane denies any intention or obligation to update or revise any forward-looking statements contained herein to reflect events or circumstances after the date of this presentation.
Pursuant to art. 154- BIS, par.2,of the Consolidated Financial Bill of February 24, 1998, the executive (Dirigente Preposto) in charge of preparing the corporate accounting documents at Poste Italiane, Alessandro Del Gobbo, declares that the accounting information contained herein corresponds to document results and accounting books and records.
This presentation includes summary financial information and should not be considered a substitute for Poste Italiane's full financial statements.
Numbers in the document may not add up only due to roundings.

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