Investor Presentation • Mar 30, 2023
Investor Presentation
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| Q4-21 | Q4-22 | VAR. | VAR. (%) | FY-21 | FY-22 | VAR. | VAR. (%) | |
|---|---|---|---|---|---|---|---|---|
| REVENUES | 2,775 | 3,144 | +369 | +13.3% | 11,220 | 11,889 | +669 | +6.0% |
| TOTAL COSTS | 2,545 | 2,907 | +362 | +14.2% | 9,375 | 9,598 | +223 | +2.4% |
| EBIT | 230 | 237 | +7 | +2.9% | 1,846 | 2,291 | +446 | +24.1% |
| NET PROFIT1 | 405 | 86 | (319) | (78.8%) | 1,580 | 1,511 | (69) | (4.3%) |
€m unless otherwise stated





1. Q4-22 Revenues include 16 from Plurima, FY-22 Revenues include 45 from Plurima; 2. Includes Tax Credit contribution, Digital Identities fees, vaccination plan related expense recovery, EGI, Poste Air Cargo, Patenti Via Poste, Philately, Poste Motori, Poste Welfare Service, Agile and Sourcesense; 3. Includes income received by Other Segments in return for use of the distribution network and Corporate Services


Q4-17 Q4-18 Q4-19 Q4-20 Q4-21 Q4-22
Active portfolio management Transaction banking2 Net interest income Loan & mortgage distribution3 Postal savings Asset management Intersegment revenues (o.w. insurance) Net profit EBIT ● Net interest income GROSS REVENUES1 EBIT& NET PROFIT € m unless otherwise stated Q4 HIGHLIGHTS 1,485 1,910 407 335 1,753 1,600 796 763 221 120 119 5,759 820 (589) FY-21 759 (534) 213 FY-22 5,542 +217 +4% 375 528 400 441 209 205 33 29 32 199 (128) 27 2 Q4-21 218 (153) Q4-22 1,287 1,411 +124 +10% (11%) +9% +2% (16%) (9%) n.m +41% +20% (4%) +8% (4%) (9%) (18%) +29% (1%) +10% 205 163 220 176 19 239 +15 +7% +13 +8% 747 556 868 622 19 887 +122 +16% +66 +12% Q4-21 Q4-22 FY-21 FY-22 2022 Baseline adjustments
● Transaction banking fees supported by repricing of current account fees
1. Figures presented include intersegment distribution revenues; 2. Includes revenues from payment slips (bollettino), banking accounts related revenues, fees from INPS and money transfers, Postamat (only for 2021); 3. Includes reported revenues from custody accounts, credit cards, other revenues from third party products distribution



1. EoP figures; 2. Includes deposits and Assets Under Custody; 3. Deposits do not include REPOs and Poste Italiane liquidity, includes early pension payment effect; 4. Impact of the end of early pension payment scheme related to COVID-19 measures expired in March 2022; 5. Includes net flows into Mutual Funds, Moneyfarm, Postal Bonds, Net Technical Reserves, and Assets under Custody


1. Includes Private Pension Plan (PPP); 2. Net of claims; includes Poste Insurance Broker and Other Revenues and Income; 3. Since 2022 lapse rate is calculated as surrenders divided by average reserves. 2017-2021 data have been restated accordingly in line with market practice; 4. Net of reinsurance; 5. Impacted by reserve release of 70

1. EoP figures; 2. Net of foreseeable dividend, subject to review by the Independent Auditor

SII RATIO: 30PP POSITIVE IMPACT
1. Impact on mass lapse SCR gross of diversification, Loss Absorbing Capacity of deferred taxes ("LAC DT") and other effects; 2. Foreclosure option at the end of the second year; 3. Impact on mass lapse SCR prior to diversification and LAC DT effects


€ m unless

1. LIS revenues incremental contribution to Other Payments and Card Payments for a total of 69 in 4Q22 and 93 in FY22; EBIT contribution of 9 in 4Q22 and 13 in FY22 LIS (o.w. +€17m EBIT and -€3m PPA amortization); 2. Excludes 219m from Nexi revaluation












1. Include hybrid instruments management and share-buy back; 2. Includes M&A, downstream of capital to subsidiaries

1. Includes short term REPO and collateral 2. Entirely invested in floating rate deposits c/o MEF; 3. Includes business current accounts, PostePay business PostePay business, Poste Italiane liquidity and other customers debt; 4. Includes Tax Credits & Others; 5. Average yield calculated as net interest income on average deposits


€ bn unless

1. Annual average, includes Public Administration deposits with the Ministry of Economy and Finance, tax credits but excludes Treasury and Poste Italiane liquidity; 2. Return including the contribution from active portfolio management; calculated on average bond portfolio










€ m unless otherwise stated

1. Includes life protection and PPP; 2. Includes P&C Intercompany contracts and Life P&C Integration



1. Includes financial assets covering Class I technical provisions and free surplus investments according to local GAAP
| APPROACH | Financial Assumptions |
Technical Assumptions |
|||
|---|---|---|---|---|---|
| Life: ● 98%1 Variable Fee Approach ● |
CSM | CSM CSM P&L/OCI |
|||
| 2%1 Building Block Approach ● |
P&L/OCI | ||||
| Measurement Model |
P&C: ● 68%1 Premium Allocation Approach ● |
P&L/OCI | |||
| 32%1 Building Block Approach ● |
P&L/OCI | CSM | |||
| OPTIONS ADOPTED | RATIONALE | ||||
| Transition Approach |
99%1 Modified Retrospective Approach ● 1%1 Fair Value Approach ● |
Alignment to the present ● the underlying business valuation in FTA and transition date |
value of future profits of and continuity between the new business after |
||
| Discount Rate | Bottom-up Approach: Risk-free rate + ● illiquidity premium (calibrated on own assets for VFA business) |
Consistency with ● alignment for Building Matching assets & ● reducing earnings sensitivity |
Solvency II framework (full Block Approach) liability valuations and to market volatility |
||
| Risk Adjustment | Percentile Approach: ● 70th Life: percentile ● 80th P&C: percentile ● |
Reflecting appropriate ● underlying reserves |
level of prudence on |




1. Including social measures related cards; 2. Including payments, top ups and withdrawals; 3. Includes e-commerce and web transactions on Poste Italiane channels; 4. An innovative electronic tool associated to a single customer, able to authorize in app payment transactions


POSTEPAY TRANSACTION VALUE (BASE 100)1

1. Refers to PostePay SpA transaction value; 2. Bank of Italy, CAGR relative to 2018-21; 3. Osservatorio Innovative Payments
| € m unless | MAIN | INDICATIVE MAIN | |||
|---|---|---|---|---|---|
| otherwise stated | RATIONALE | REMUNERATION SCHEME | 4Q-21 | 4Q-22 | |
| • | Payments and Mobile remunerates: | a) 69 | a) 57 | ||
| a) | Mail, Parcel and Distribution for providing IT, delivery volume, promoting and selling SIMs and energy contracts and other corporates services1 ; |
a) | Number of payment transactions flat fee (depending on the product) |
||
| b) | Financial Services for promoting and selling card payments and other payments (e.g. tax payments) throughout the network; |
b) | Fixed % of revenues | b) 71 Total: 141 |
b) 73 Total: 129 |
| • | Insurance Services remunerates: | ||||
| c) | Financial Services for promoting and selling insurance products2 and for investment management services3 ; |
c) d) |
Fixed % of upfront fees Depending on service/product |
c) 128 d) 20 |
c) 152 d) 20 |
| d) | Mail, Parcel and Distribution for providing corporate services1 ; |
Total: 148 | Total: 172 | ||
| • | Financial Services remunerates: | e) | Fixed % (depending on the product) | e) 1,024 | e) 1,111 |
| e) | Mail, Parcel and Distribution for promoting and selling Financial, Insurance and PMD products throughout the network and for proving corporate services4 ; |
f) | of revenues Depending on service/product |
f) 54 | f) 45 |
| f) | Payments & Mobile for providing certain payment services5 | Total: 1,0786 | Total: 1,156 | ||
| • | Mail, Parcel and Distribution remunerates: |
||||
| g) | Payments & Mobile for acquiring services and postman electronic devices | g) | Annual fee |
g) 10 | g) 9 |
| h) | Financial Services as distribution fees related to "Bollettino DTT" |
h) | Flat fee for each "Bollettino" | h) 8 | h) 0 |
| Total: 18 | Total: 9 |
1. Corporate Services such as communication, anti money laundering, IT, back office and call centres; 2. Which, in turn, remunerates Mail, Parcel and Distribution; 3. Investment management services provided by BancoPosta Fondi SGR; 4. E.g. Corporate services are remunerated according to number of allocated FTEs, volumes of letters sent and communication costs; 5. E.g. "Bollettino" 6. Excluding interest charges
| €m | Q4-21 | Q4-22 | Var. | Var. % | FY-21 | FY-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Total revenues | 2,775 | 3,144 | +369 | +13% | 11,220 | 11,889 | +669 | +6% |
| of which: | ||||||||
| Mail, Parcel and Distribution | 1,013 | 1,003 | (10) | (1%) | 3,695 | 3,651 | (44) | (1%) |
| Financial Services | 1,088 | 1,194 | +106 | +10% | 4,783 | 4,939 | +156 | +3% |
| Insurance Services | 413 | 580 | +167 | +40% | 1,861 | 2,153 | +292 | +16% |
| Payments and Mobile | 263 | 368 | +105 | +40% | 882 | 1,147 | +265 | +30% |
| Total costs | 2,545 | 2,907 | +362 | +14% | 9,375 | 9,598 | +223 | +2% |
| of which: | ||||||||
| Total personnel expenses | 1,533 | 1,383 | (150) | (10%) | 5,467 | 5,226 | (241) | (4%) |
| of which personnel expenses | 1,322 | 1,323 | +1 | +0% | 5,236 | 5,157 | (79) | (2%) |
| of which early retirement incentives | 210 | 60 | (150) | (71%) | 235 | 77 | (158) | (67%) |
| of which legal disputes with employees | 1 | (1) | (2) | n.m. | (3) | (7) | (4) | n.m. |
| Other operating costs | 819 | 1,308 | +489 | +60% | 3,117 | 3,541 | +425 | +14% |
| Depreciation, amortisation and impairments | 193 | 216 | +23 | +12% | 790 | 830 | +39 | +5% |
| EBIT | 230 | 237 | +7 | +3% | 1,846 | 2,291 | +446 | +24% |
| EBIT Margin | 8% | 8% | 16% | 19% | ||||
| Finance income/(costs) and profit/(loss) on investments accounted for using the equity method |
263 | 26 | (237) | (90%) | 322 | 37 | (285) | (88%) |
| Profit before tax | 493 | 263 | (230) | (47%) | 2,168 | 2,328 | +161 | +7% |
| Income tax expense | 88 | 177 | +89 | n.m. | 588 | 818 | +229 | +39% |
| Profit for the period | 405 | 86 | (319) | (79%) | 1,580 | 1,511 | (69) | (4%) |
| €m | Q4-21 | Q4-22 | Var. | Var. % | FY-21 | FY-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 1,013 | 1,003 | (10) | (1%) | 3,695 | 3,651 | (44) | (1%) |
| Intersegment revenue | 1,112 | 1,187 | +75 | +7% | 4,696 | 4,862 | +165 | +4% |
| Total revenues | 2,125 | 2,189 | +65 | +3% | 8,391 | 8,512 | +122 | +1% |
| Personnel expenses | 1,508 | 1,351 | (157) | (10%) | 5,366 | 5,114 | (252) | (5%) |
| of which personnel expenses | 1,299 | 1,292 | (7) | (1%) | 5,133 | 5,039 | (95) | (2%) |
| of which early retirement incentives | 210 | 59 | (150) | (72%) | 233 | 76 | (157) | (67%) |
| Other operating costs | 689 | 1,104 | +415 | +60% | 2,476 | 2,880 | +404 | +16% |
| Intersegment costs | 18 | 9 | (9) | (49%) | 78 | 39 | (40) | (51%) |
| Total costs | 2,215 | 2,464 | +249 | +11% | 7,921 | 8,033 | +112 | +1% |
| EBITDA | (91) | (275) | (184) | n.m. | 470 | 480 | +10 | +2% |
| Depreciation, amortisation and impairments | 189 | 206 | +17 | +9% | 771 | 805 | +34 | +4% |
| EBIT | (280) | (481) | (201) | (72%) | (301) | (326) | (25) | (8%) |
| EBIT MARGIN | (13%) | (22%) | (4%) | (4%) | ||||
| Finance income/(costs) | 22 | 19 | (3) | (14%) | 29 | 17 | (12) | (43%) |
| Profit/(Loss) before tax | (257) | (462) | (205) | (79%) | (272) | (309) | (37) | (14%) |
| Income tax expense | (53) | (17) | +36 | +68% | (46) | 52 | +97 | n.m. |
| €m | Q4-21 | Q4-22 | Var. | Var. % | FY-21 | FY-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 1,088 | 1,194 | +106 | +10% | 4,783 | 4,939 | +156 | +3% |
| Intersegment revenue | 199 | 218 | +18 | +9% | 759 | 820 | +61 | +8% |
| Total revenues | 1,287 | 1,411 | +124 | +10% | 5,542 | 5,759 | +217 | +4% |
| Personnel expenses | 10 | 10 | (0) | (3%) | 42 | 41 | (1) | (2%) |
| of which personnel expenses | 10 | 10 | (0) | (4%) | 41 | 40 | (1) | (2%) |
| of which early retirement incentives | 0 | 0 | +0 | +86% | 0 | 1 | +0 | +45% |
| Other operating costs | (6) | 7 | +13 | n.m. | 119 | 73 | (46) | (39%) |
| Depreciation, amortisation and impairments | 0 | (0) | (0) | n.m. | 0 | 0 | (0) | (6%) |
| Intersegment costs | 1,078 | 1,156 | +78 | +7% | 4,634 | 4,757 | +123 | +3% |
| Total costs | 1,082 | 1,173 | +90 | +8% | 4,796 | 4,872 | +76 | +2% |
| EBIT | 205 | 239 | +34 | +17% | 747 | 887 | +141 | +19% |
| EBIT MARGIN | 16% | 17% | 13% | 15% | ||||
| Finance income/(costs) | 1 | 0 | (1) | (61%) | 10 | (22) | (32) | n.m. |
| Profit/(Loss) before tax | 206 | 239 | +33 | +16% | 757 | 865 | +109 | +14% |
| Income tax expense | 43 | 63 | +20 | +48% | 200 | 243 | +43 | +21% |
| Profit for the period | 163 | 176 | +13 | +8% | 556 | 622 | +66 | +12% |
| €m | Q4-21 | Q4-22 | Var. | Var. % | FY-21 | FY-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 413 | 580 | +167 | +40% | 1,861 | 2,153 | +292 | +16% |
| Intersegment revenue | 1 | 1 | (0) | (8%) | 3 | 3 | (0) | (10%) |
| Total revenues | 413 | 580 | +167 | +40% | 1,864 | 2,156 | +292 | +16% |
| Personnel expenses | 9 | 10 | +1 | +15% | 34 | 36 | +2 | +7% |
| of which personnel expenses | 9 | 10 | +1 | +12% | 33 | 36 | +3 | +10% |
| of which early retirement incentives | 0 | 0 | +0 | n.m. | 1 | 0 | (1) | (76%) |
| Other operating costs | 27 | 28 | +1 | +4% | 102 | 97 | (4) | (4%) |
| Depreciation, amortisation and impairments | 1 | 0 | (1) | (63%) | 4 | 3 | (1) | (18%) |
| Intersegment costs | 148 | 172 | +24 | +16% | 605 | 668 | +63 | +10% |
| Total costs | 185 | 210 | +26 | +14% | 745 | 805 | +60 | +8% |
| EBIT | 229 | 370 | +141 | +62% | 1,119 | 1,350 | +232 | +21% |
| EBIT MARGIN | 55% | 64% | 60% | 63% | ||||
| Finance income/(costs) | 14 | 5 | (8) | (62%) | 54 | 41 | (13) | (23%) |
| Profit/(Loss) before tax | 242 | 375 | +133 | +55% | 1,173 | 1,392 | +219 | +19% |
| Income tax expense | 71 | 97 | +27 | +38% | 349 | 413 | +64 | +18% |
| Profit for the period | 172 | 278 | +106 | +62% | 824 | 979 | +155 | +19% |
| €m | Q4-21 | Q4-22 | Var. | Var. % | FY-21 | FY-22 | Var. | Var. % |
|---|---|---|---|---|---|---|---|---|
| Segment revenue | 263 | 368 | +105 | +40% | 882 | 1,147 | +265 | +30% |
| Intersegment revenue | 73 | 62 | (11) | (15%) | 319 | 264 | (56) | (17%) |
| Total revenues | 336 | 430 | +94 | +28% | 1,201 | 1,410 | +209 | +17% |
| Personnel expenses | 6 | 12 | +6 | +96% | 25 | 35 | +9 | +37% |
| of which personnel expenses | 6 | 12 | +6 | +91% | 25 | 34 | +9 | +35% |
| Other operating costs | 109 | 169 | +60 | +55% | 420 | 491 | +72 | +17% |
| Intersegment costs | 141 | 129 | (11) | (8%) | 459 | 482 | +23 | +5% |
| Total costs | 255 | 310 | +55 | +21% | 904 | 1,008 | +104 | +12% |
| EBITDA | 80 | 120 | +40 | +49% | 298 | 402 | +104 | +35% |
| Depreciation, amortisation and impairments | 4 | 10 | +7 | n.m. | 16 | 23 | +7 | +41% |
| EBIT | 77 | 109 | +33 | +43% | 282 | 379 | +98 | +35% |
| EBIT MARGIN | 23% | 25% | 23% | 27% | ||||
| Finance income/(costs) | 226 | 1 | (225) | (99%) | 229 | +1 | (228) | (100%) |
| Profit/(Loss) before tax | 303 | 111 | (192) | (63%) | 510 | 380 | (130) | (25%) |
| Income tax expense | 28 | 33 | +6 | +20% | 85 | 110 | +25 | +30% |
| Profit for the period | 275 | 77 | (198) | (72%) | 425 | 270 | (155) | (37%) |

This document contains certain forward-looking statements that reflect Poste Italiane's management's current views with respect to future events and financial and operational performance of the Company and of the Company's Group.
These forward-looking statements are made as of the date of this document and are based on current expectations, reasonable assumptions and projections about future events and are therefore subject to risks and uncertainties. Actual future results and performance may indeed differ materially from what is expressed or implied in this presentation, due to any number of different factors, many of which are beyond the ability of Poste Italiane to foresee, control or estimate precisely, including, but not limited to, changes in the legislative and regulatory framework, market developments, price fluctuations and other risks and uncertainties, such as, for instance, risks deriving from the direct and indirect effects resulting from the international conflict in Eastern Europe.
Forward-looking statements contained herein are not a guarantee of future performance and you are therefore cautioned not to place undue reliance thereon.
This document does not constitute a recommendation regarding the securities of the Company; it does not contain an offer to sell or a solicitation of any offer to buy any securities issued by Poste Italiane or any of its Group companies or other forms of financial assets, products or services.
Except as may be required by applicable law, Poste Italiane denies any intention or obligation to update or revise any forward-looking statements contained herein to reflect events or circumstances after the date of this presentation.
Pursuant to art. 154- BIS, par.2,of the Consolidated Financial Bill of February 24, 1998, the executive (Dirigente Preposto) in charge of preparing the corporate accounting documents at Poste Italiane, Alessandro Del Gobbo, declares that the accounting information contained herein corresponds to document results and accounting books and records.
This presentation includes summary financial information and should not be considered a substitute for Poste Italiane's full financial statements.
Numbers in the document may not add up only due to roundings.

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