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Intesa Sanpaolo

Investor Presentation May 5, 2023

4465_er_2023-05-05_e795d21e-245f-4ba0-9b8d-f1a75ea343e7.pdf

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A strong bank for a sustainable world

1Q23 Results

Best-ever start to the year

€2bn Net income with Balance Sheet further strengthened

ISP delivered the best-ever start to the year with €2bn Net income

€2.0bn Net income (+88% vs 1Q22(1)), the best quarter since 2007 (€2.2bn when excluding the final contribution to the Resolution Fund)

Rock-solid capital position with fully phased-in Common Equity ratio up to 13.7%, despite ~60bps Q1 impact from regulatory headwinds

Best quarter ever for Operating income (+12% vs 1Q22(1)), Operating margin (+22% vs 1Q22(1)) and Gross income (+58% vs 1Q22(1))

Significant growth in Net interest income (+66% vs 1Q22 and +6% vs 4Q22) with no contribution from TLTRO

Stable Operating costs (+0.5% vs 1Q22) despite inflation and while investing in technology, with lowest-ever Cost/Income ratio (41.9%)

Zero-NPL Bank with NPL inflow at historical low, driving lowest-ever annualised Cost of risk (17bps) with no reduction in overlays

Further increase in NPL coverage ratio (+1.7pp vs 4Q22) with lowest-ever net NPL stock and ratio (at 1.0%(2))

Strong liquidity position with a very diversified and sticky deposit base

Execution of the 2022-2025 Business Plan proceeding at full speed and 2023 Net income guidance raised to ~€7bn

(1) Restated for the adoption of IFRS 17 and IFRS 9 by the Group's insurance companies (2) Net NPL ratio according to EBA definition

The best quarterly Net income since 2007…

(1) Restated for the adoption of IFRS 17 and IFRS 9 by the Group's insurance companies

… with a rock-solid and increased capital base despite Q1 regulatory headwinds…

Rock-solid and increased capital base despite absorbing in Q1 the vast majority of expected regulatory headwinds…

Fully phased-in CET1 ratio, %

(1) 31.3.23 financial statements considering the total absorption of DTA related to IFRS 9 FTA, DTA convertible in tax credit related to goodwill realignment and adjustments to loans, DTA related to non-taxable public cash contribution of €1,285m covering the integration and rationalisation charges relating to the acquisition of operations of the two former Venetian banks, as well as the expected absorption of DTA related to the combination with UBI Banca and to the new agreement with trade unions signed on 16.11.21 and DTA on losses carried forward, and the expected distribution on 1Q23 Net income of insurance companies

… while maintaining a best-in-class liquidity position…

83% of Household deposits are guaranteed by the Deposit Guarantee Scheme (62% including Corporates)

  • Very granular deposit base: average deposits €14k for Households (~19m clients) and €69k for Corporates (~1.8m clients)
  • Broad access to international wholesale-funding markets across all geographies

Note: figures may not add up exactly due to rounding

(1) Stock of own-account eligible assets (including assets used as collateral and excluding eligible assets received as collateral) and cash and deposits with Central Banks

(2) Eligible assets freely available (excluding assets used as collateral and including eligible assets received as collateral) and cash and deposits with Central Banks. Net of haircuts

1Q23: the best-ever start to the year

2022-2025 Business Plan proceeding at full speed

ISP is fully equipped for further success

1Q23: €2.0bn Net income, the best quarter since 2007

Note: figures may not add up exactly due to rounding

(1) Restated for the adoption of IFRS 17 and IFRS 9 by the Group's insurance companies

(2) Net provisions and net impairment losses on other assets, Other income (expenses), Income (Loss) from discontinued operations

(3) Including the final contribution to the Resolution Fund: €330m pre-tax (€227m net of tax), our estimated commitment for the year

(4) Charges (net of tax) for integration and exit incentives, Effect of purchase price allocation (net of tax), Levies and other charges concerning the banking industry (net of tax), Impairment (net of tax) of goodwill and other intangible assets, Minority interests

Further acceleration in Net interest income in Q1 despite no contribution from TLTRO…

(1) Data redetermined considering, on the basis of management accounts, the reallocation of the contribution of branches sold in 1H21 to Income (Loss) from discontinued operations, the full line-by-line consolidation of Assicurazioni Vita (former Aviva Vita), Lombarda Vita and Cargeas Assicurazioni (not considering, on the basis of management accounts, the contribution of branches sold in 1H21), and the effects of the acquisition of the REYL Group

(2) Quarterly average

MIL-BVA362-03032014-90141/VR

MIL-BVA362-03032014-90141/VR … thanks to the commercial component that will continue to fuel Net interest income growth

(1) Including hedging on core deposits

(2) Quarterly average

More than €1.2 trillion in Customer financial assets, with a €11.2bn increase in Q1

Customer financial assets(1)

Note: figures may not add up exactly due to rounding (1) Net of duplications between Direct deposits and Indirect customer deposits

MIL-BVA362-03032014-90141/VR Stable Operating costs and lowest-ever Cost/Income ratio despite inflation and while investing in technology and growth

Operating costs

  • ~2,000 headcount reduction on a yearly basis, of which ~910 in Q1 with further ~3,100 voluntary exits by 1Q25, already agreed with Labour Unions and fully provisioned
  • ~1,800 hires in 2021-2022-1Q23 and an additional ~2,800 hires by 2025

Best-in-class Cost/Income ratio in Europe

Cost/Income ratio(1)

(1) Sample: Barclays, BBVA, BNP Paribas, Deutsche Bank, HSBC, Lloyds Banking Group, Nordea, Santander, Standard Chartered, UBS and UniCredit (31.3.23 data); Commerzbank, Crédit Agricole S.A., ING Group and Société Générale (31.12.22 data)

Zero-NPL Bank status with NPL inflow at historical low…

(1) According to EBA definition

(2) Inflow to NPL (Bad loans, Unlikely to pay and Past due) from Performing loans

(3) 2012 figures recalculated to take into consideration the regulatory changes to Past due classification criteria introduced by the Bank of Italy (90 days since 2012 vs 180 days up until 31.12.11)

(4) Inflow to NPL (Bad loans, Unlikely to pay and Past due) from Performing loans minus outflow from NPL into Performing loans

MIL-BVA362-03032014-90141/VR

… positioning ISP among the best banks in Europe for NPL stock and ratios…

7.5 9.0 34.2 6.5 19.3 12.5 8.2 11.8 6.1 5.4 3.4 1.2 Net NPL stock for the main European banks(1) € bn x Net NPL ratio(2), % x Gross NPL ratio(2), % 2.0 1.0 30.9.15 2.8 1.7 2.1 1.0 0.8 0.5 1.0 0.5 1.4 1.0 2.0 1.0 3.2 1.6 1.3 0.9 1.6 0.8 31.3.23 2.1 1.0 Peer 1 Peer 2 Peer 3 Peer 4 Peer 5 Peer 6 Peer 7 Peer 8 Peer 9 Peer 10

(1) Including only banks in the EBA Transparency Exercise. Sample: BBVA, Deutsche Bank, Nordea, Santander and UniCredit as at 31.3.23; BNP Paribas, Commerzbank, Crédit Agricole Group, ING Group and Société Générale as at 31.12.22 (2) According to EBA definition. Data as at 30.6.22

Source: EBA Transparency Exercise, Investor presentations, press releases, conference calls and financial statements

… and driving the lowest-ever Cost of risk…

Loan loss provisions (LLP) Cost of risk
€ m Provisions for Russia-Ukraine
exposure (net of release of part of
generic provisions booked in
2020 for COVID-19 impacts)
bps; annualised Provisions for Russia-Ukraine exposure,
provisions as overlays and additional
provisions to favour
de-risking
(net of release of generic provisions booked
in 2020 for COVID-19 impacts)
702 70
215 189 30 17
1Q22 1Q23 FY22 1Q23
No reduction in overlays vs 4Q22 (€0.9bn still available) Low Cost of risk in line with Zero-NPL Bank status and with
Russia exposure approaching zero

Coverage ratios

Significant increase in NPL coverage ratio (+1.7pp vs 4Q22)

Russia exposure reduced to 0.2% of Group customer loans

  • No new financing/investment since the beginning of the conflict
  • Over two-thirds of cross-border exposure to Russia refers to top-notch industrial groups with:
  • Long-established commercial relationships with customers part of major international value chains
  • Significant portion of client income deriving from commodity exports

MIL-BVA362-03032014-90141/VR Rock-solid and increased capital base despite absorbing in Q1 the vast majority of expected regulatory headwinds

  • ~125bps additional benefit from DTA absorption (of which ~30bps in the 2Q23-2025 horizon) not included in the fully phased-in CET1 ratio
  • Fully phased-in CET1 ratio target >12% (Basel 3/Basel 4) throughout 2022-2025 Business Plan horizon confirmed

(1) 31.3.23 financial statements considering the total absorption of DTA related to IFRS 9 FTA, DTA convertible in tax credit related to goodwill realignment and adjustments to loans, DTA related to non-taxable public cash contribution of €1,285m covering the integration and rationalisation charges relating to the acquisition of operations of the two former Venetian banks, as well as the expected absorption of DTA related to the combination with UBI Banca and to the new agreement with trade unions signed on 16.11.21 and DTA on losses carried forward, and the expected distribution on 1Q23 Net income of insurance companies

All stakeholders benefit from our solid performance

(2) Deriving from Non-performing loans outflow

MIL-BVA362-03032014-90141/VR

1Q23: the best-ever start to the year

2022-2025 Business Plan proceeding at full speed

ISP is fully equipped for further success

2022-2025 Business Plan proceeding at full speed

Our People are our most important asset

100% of initiatives launched, of which ~80% progressing ahead of schedule

Massive upfront de-risking, slashing Cost of risk

Key highlights


Massive deleveraging with €4.5bn gross NPL stock reduction in 2022-1Q23, reducing Net NPL ratio to 1%(1)
and anticipating Business Plan target
Focus on modular approach and sectorial forward looking –
factoring in the macroeconomic scenario –
and on proactive credit management
Focus on dedicated Banca dei
Territori
Division action plan, with strong management of underlying Cost of risk, NPL inflows from Performing loans
and new solutions for new needs arising in the current scenario
Enhanced risk management capabilities: comprehensive and robust Risk Appetite Framework encompasses all the key risk dimensions of the
Group
Massive upfront Credit assessment capabilities further strengthened with the introduction of a Sectorial Framework which assesses the forward-looking profile of
each economic sector on a quarterly basis across different countries. The sectorial view, approved by a specific management committee, feeds all
the credit processes in order to prioritise
credit decisions and action plans
de-risking, slashing
Cost of risk
Cybersecurity anti-fraud protection extended to new products and services for retail customers, including the use of Artificial Intelligence; adoption of
Open Source Intelligence solutions to empower cyber threat intelligence capability
Enhanced protection of both the remote access to company applications and the access to corporate workstations enabling multi-factor
authentication, and at the same time improving user experiences through frictionless processes
Enhanced protection from cyber-attacks in terms of detection/recovery and improved internal awareness of cyber-attacks (e.g. phishing)
Set up of the Anti Financial Crime (AFC) Digital Hub, aimed at becoming a national and international centre
open to other financial institutions and
intermediaries in the system, with the goal of combating money laundering and terrorism through new technologies and Artificial Intelligence, based
on a public-private collaboration model which enables the introduction of innovation (applied research) in business processes
Set up of the new AFC model based on an international platform and competence centres
specialised
in Transaction Monitoring and Know Your
Customers
The Active Credit Portfolio Steering (ACPS) unit continued expanding the credit risk hedging schemes to optimise
capital absorption. At the end of
1Q23, the outstanding
volume of synthetic
securitisation
transactions, included
in the GARC Program (Active Credit Risk Management), was
equal
to ~€26bn
The ACPS unit also strengthened the capital efficiency initiatives and extended the scope of credit strategy application, shifting €20bn of new
lending in 2022 and ~€4.5bn in 1Q23 to more sustainable economic sectors with the best risk/return profile and broadening the
perimeter of
alternative financing solutions for "high risk" clients
Winner of the "Innovation of the Year" category in SCI's(2)
ESG Securitisation
Awards for applying proprietary ESG Scoring model to its risk transfer
transactions
Scale up of the Originate-to-share business model, increasing the distribution capabilities to optimise
the return on capital

(1) According to EBA definition

(2) Structured Credit Investor is a leading financial information provider focusing on the global securitisation markets

Structural Cost reduction, enabled by technology

Key highlights

New Digital Bank (Isybank
) setup well underway: Delivery Unit "Domain Isy
Tech" already operational with ~390 dedicated
specialists, contract with Thought Machine finalised
and technological masterplan defined. Defined the Isybank
offering structure
and functionalities

New head of Isybank
, new head of Domain Isy
Tech and new head of Sales & Marketing Digital Retail hired and operational

Launched Isybank
Family&Friends
initiative with the involvement of ISP People and selected external "friends"

Defined the plan for the business unit transfer from ISP to Isybank

Insourcing of core capabilities in IT ongoing with ~750 people already hired
Structural Cost
AI Lab in Turin already operating (setup of Centai Institute)
reduction, enabled by
More than 660 branches closed since 4Q21 in light of Isybank
launch
technology
Digital platform for analytical cost management up and running, with ~30 efficiency initiatives already identified

Implemented the tools to support the negotiation and scouting activities of potential suppliers and started the program of procurement
analytics

Rationalisation
of real estate in Italy in progress, with a reduction of ~383k sqm since 4Q21

~3,250 voluntary exits(1)
in 2022 and 1Q23

Implementation of digital functions and services in Serbia and Hungary completed. Implementation ongoing in Slovakia and go-live
planned
for 2Q23 in Romania

Go-live of the new core banking system in Egypt and alignment of digital channels

Ongoing activities to progressively release applications for the target platform in the remaining countries of the International
Subsidiary
Banks Division

Digital Process Transformation: processes identified and activated E2E transformation activities (especially involving
procurement
processes, customer onboarding, hereditary succession process management, bank account closing process and control management
processes). The E2E transformation activities will leverage both
on
Process
Intelligent
Automation (e.g. with Artificial Intelligence and/or
Robotic Process Automation) and traditional reengineering methods

In line with the SkyRocket
plan, the new Cloud Region in Turin is fully operational (in addition to the Milan Cloud Region made available in
June 2022) and will enable Isybank
launch with an entirely Italy-based infrastructure (including disaster recovery)
The Intesa Sanpaolo Mobile app was recognised by Forrester as the "Global Mobile Banking Apps Leader"
ranking first worldwide among all banking apps evaluated

Growth in Commissions, driven by Wealth Management, Protection & Advisory (1/3)

Key highlights

New dedicated service model for Exclusive clients fully implemented

Enhancement of the product offering (new AM/Insurance products) and further growth of the advanced advisory service "Valore Insieme"
for Affluent and Exclusive clients: 15,000 new contracts and €4.7bn in Customer financial asset inflows in 1Q23

Launched in March 2023 the first co-badge debit card in Italy, dedicated to business customers, equipped with a dual circuit (Bancomat®,
PagoBancomat® and MasterCard or Visa) and Instant Issuing service that can be activated from the website and App
Growth in
Commissions,

Introduction of new functionalities of Robo4Advisor by BlackRock to generate investment advice on selected products (funds, insurance
products and certificates) to support relationship managers
driven by Wealth
Management,
Protection & Advisory

Adoption of the BlackRock Aladdin Wealth and Aladdin Risk platforms for investment services: Aladdin Wealth module for BdT
and
(first and second release), Aladdin Risk and Aladdin Enterprise module for FAM/FAMI(1), ECSA/ESLJ
(2), EC SGR
(2)
, ECAL(2)
Fideuram
,
EPSILON

New features for UHNWI(3)
client advisory tools, strengthening of service model for family offices. On 1 April, released both the new We
Add advanced advisory service for the Intesa Sanpaolo Private Banking network and the new Aladdin Robo4advisory functions for
the
Fideuram
and IW networks. The integration of ESG principles into the current advisory models is progressively evolving. Launched the
process to define the new single divisional consultancy model, which will natively envisage the full integration of sustainability principles

Completed the second closing of the alternative fund Art.8 Fideuram
Alternative Investments Sustainable Private Markets and ongoing
enrichment of the alternative funds offering from leading international players through partnerships with specialised
platforms

Ongoing expansion of Fideuram
Direct
(Fideuram's
digital wealth management service for investing in managed products and
trading on over 50 cash and derivative markets, with advanced services). After the launch of the new brand and services enabling
clients
to independently open accounts and subscribe to asset management products, the new remote advisory service (close to completion)
will
allow customers to build investment portfolios with the help of direct bankers operating remotely. Alpian

the first Swiss private digital
Bank –
is fully operational as a mobile-only platform providing multi-currency, wealth management and financial advisory services with
experienced consultants

(1) Fideuram Asset Management/Fideuram Asset Management Ireland

(2) Eurizon Capital SA/Eurizon SLJ Capital, Eurizon Capital SGR, Eurizon Capital Asia Limited

(3) Ultra High Net Worth Individuals

Growth in Commissions, driven by Wealth Management, Protection & Advisory (2/3)

Key highlights
Growth in
Commissions,
driven by Wealth
Management,
Protection & Advisory

On 1.1.23 completed the merger of the two Private Banks in Luxembourg with the new Intesa Sanpaolo Wealth Management (ISWM) fully
operational. Together with the Division's Swiss Hub, ISWM will contribute to the growth of fee income abroad

Enriched Eurizon
offering dedicated to captive and third-party distributors and launched multiple new asset management and insurance
products (e.g. dedicated offer for clients with excess liquidity, capital protection, protected mutual funds with predefined amount at
maturity, PIR compliant mutual funds, thematic mutual funds, fixed income mutual funds). Eurizon
acquired new traditional and private
market mandates from institutional third parties

Continued enhancement of ESG product offering for asset management and insurance, with a ~67%(1)
penetration on total AUM

business
Launched the new IMI C&IB organisational
set-up, with a focus on strengthening client advisory activities and Originate-to-Share

Continued focus on origination activities in Italy and abroad, with acceleration of the Originate-to-Share model, also through the
development of dedicated initiatives

Approved the purchase of 26.2% of Intesa Sanpaolo RBM Salute shares, anticipating the exercise of the two call options, initially set for
2026 and 2029

InSalute
Servizi, an Intesa Sanpaolo Insurance Division company, is becoming fully operational thanks to the contribution of a business
unit by Blue Assistance (a Reale
Group company), which includes a technological platform, a network of affiliated healthcare facilities,
know-how and a team of specialised
personnel. With this contribution, Blue Assistance has acquired a 35% stake in InSalute
Servizi, the
remaining 65% of which is held by Intesa Sanpaolo Vita

Launched digital platform "IncentNow" for enterprises to provide information to Italian companies and institutions on the opportunities
(2)
offered by public tenders related to the "Piano Nazionale di Ripresa
e Resilienza"

Launched webinars and workshops with clients aimed at educating and sharing views on key topics (e.g. digital transition)

Developed commercial initiatives to support clients in different sectors (e.g. Energy, TMT, Infrastructure) to optimise
the incorporation of
European and Italian post-pandemic recovery plans

(1) Eurizon perimeter – funds pursuant to art. 8 and 9 SFDR 2019/2088

(2) National Recovery and Resilience Plan

Growth in Commissions, driven by Wealth Management, Protection & Advisory (3/3)

MIL-BVA362-03032014-90141/VR
Key highlights
Growth in
Commissions,
driven by Wealth
Management,
Protection & Advisory

Go live of Cardea, an innovative and digital platform for financial institutions

Strengthening the corporate digital platform (Inbiz) in the EU with focus on Cash & Trade, leveraging the partnership approach
with Fintechs

Ongoing upgrade of Global Markets IT platforms (e.g. equity) and launched
commercial activities to strengthen the equity
business

Launched an ESG value proposition initiative for the corporate and SME segments of Group banks in Slovakia, Hungary, Croatia,
Serbia and Egypt

Ongoing development of synergies -
in Global Market, Structured Finance and Investment Banking -
between IMI C&IB and
Group banks in Slovakia, Czech Republic, Hungary and Croatia with a significant increase in business and pipeline since the
start of the Business Plan

Accelerated ESG advisory to corporates to steer the energy transition through a scalable approach, with a focus on energy,
infrastructure and the automotive & industrial sectors, also through supply chain agreements with specialised
partners

Finalised
the Master Cooperation Agreement with a leading insurance group to distribute bancassurance products in Slovakia,
Croatia, Hungary, Serbia and Slovenia and signed the Local Distribution Agreements

Launched "Confirming" factoring product in five additional markets: Slovakia, Serbia, Romania, Slovenia and Albania

Launched a project between the International Subsidiary Banks Division (ISBD) and the Banca dei
Territori
Division to further
enhance cross-border business opportunities for mid-corporates operating in markets where foreign subsidiaries are present

Launched a project between the International Subsidiary Banks Division (ISBD) and the Private Banking Division for the definition
and implementation of a new Service model for High Net Worth Individuals (HNWI) of ISBD, specifically tailored for entrepreneurs
with advanced asset management needs

2022-2025 Business Plan proceeding at full speed

MIL-BVA362-03032014-90141/VR

Significant ESG commitment, with a world-class position in Social Impact and strong focus on climate (1/4)

  • Expanding food and shelter program for people in need to counter poverty by providing concrete aid throughout the Italian territory and abroad supporting the humanitarian emergency in Ukraine. In 2022-1Q23, ~24.3 million interventions carried out, providing ~18.4 million meals, more than 2.6 million dormitory spaces, over 3 million medicine prescriptions and over 265,000 articles of clothing
  • Employability:
    • "Giovani e Lavoro" program aimed at training and introducing more than 3,000 young people to the Italian labour market in the 2022-2025 Business Plan horizon. Over 3,200 students (aged 18-29) applied for the program in 1Q23: more than 650 interviewed and over 340 trained/in-training through 13 courses (~3,300 trained/in-training since 2019). ~2,300 companies involved since its inception in 2019. The preparatory activities for the third edition of the program "Generation4Universities", starting in May 2023, are currently underway

Unparalleled support to address social needs

  • ‒ The first and second editions of "Digital Re-start" a Private Banking Division program aimed at training and placing in the labour market unemployed people between the ages of 40 and 50 through the financing of 75 scholarships for the Master in Data Analysis - ended in 2022. It involved 50 participants, 29 of whom have been hired
  • Inequalities and educational inclusion:
  • Educational inclusion program: strengthened partnerships with main Italian universities and schools: ~250 schools and ~1,700 students involved in 1Q23 to promote educational inclusion, supporting merit and social mobility (~1,300 schools involved in 2022-1Q23)
  • ‒ Launched in April 2023 "Futura", a new program promoted by Save the Children, Forum Disuguaglianze e Diversità and Yolk, with the collaboration of ISP, against female educational poverty, educational failure and early school leaving. The pilot project will run for two years in 3 areas with socio-economic disadvantages. It will promote growth and autonomy through personalised training courses for 300 girls and young women, including 50 young mothers

  • Social housing: the Group's ongoing initiatives in terms of housing units have been enhanced, also identifying some new partnerships with leading operators in the sector, to achieve the Business Plan targets (promotion of the development of 6k-8k units of social housing and student bed places)

  • Granted €1.2bn in social lending and urban regeneration in 1Q23 (€10.5bn in 2022-1Q23 €25bn cumulative flows announced in the Business Plan)
  • Lending to the third sector: in 1Q23, granted loans supporting non-profit organisations for a total of €65m (€404m in 2022-1Q23)

Strong focus on financial inclusion

Fund for Impact: in 1Q23, €14m made available to support the needs of people and families to ensure wider and more sustainable access to credit, with dedicated programs such as: per Merito (credit line without guarantees to be repaid in 30 years dedicated to university students, studying in Italy or abroad), mamma@work (loan to discourage new mothers from leaving work and supporting motherhood in the first years of life of the children), per Crescere (funds for the training and education of school-age children dedicated to fragile families), per avere Cura (lending to support families taking care of non self-sufficient people) and other solutions (e.g. Obiettivo Pensione, per Esempio, XME Studio Station)

Lending for Urban Regeneration: in 1Q23, committed ~€262m in new loans to support investments in housing, services and sustainable infrastructure, in addition to the most important urban regeneration initiatives underway in Italy

Significant ESG commitment, with a world-class position in Social Impact and strong focus on climate (2/4)

Continuous
commitment
to culture

Gallerie
d'Italia,
the
4
venues
of
Intesa
Sanpaolo's
museum,
in
Milan,
Naples,
Turin
and
Vicenza.
In
Q1:

almost
250,000
visitors
(free
admission
up
to
18
years)

ended
in
March
the
exhibition
Artemisia
(Naples),
which
received
great
success
with
the
public
and
critics,
and
to
which
an
international
study
congress
was
dedicated
in
March

Inaugurated
in
February
Déplacé.e.s
(Turin),
the
first
solo
exhibition
in
Italy
by
the
French
artist
JR
on
the
theme
of
social
fragility,
preceded
by
a
public
art
performance
attended
by
around
2,000
people
which,
filmed
by
drones,
has
become
an
iconic
image

1,438
educational
workshops
for
schools
attended
by
33,733
students;
160
courses
designed
for
fragile
audiences
counting
2,244
participants.
All
educational
activities
are
free.
373
visits
and
activities
for
adults
and
families
and
80
cultural
initiatives
with
14,357
participants

TIME
magazine
has
included
Naples
in
its
World's
Greatest
Places
2023
list,
mentioning
the
new
Gallerie
d'Italia
as
a
place
to
visit

Partnership

ISP
is
institutional
partner
of
the
Bergamo
Brescia
Italian
Capital
of
Culture
2023
event
officially
started
in
January,
a
program
of
activities
including
initiatives
related
to
Progetto
Cultura

As
part
of
the
Turin
International
Book
Fair,
the
support
for
"Un
Libro
Tante
Scuole"
together
with
the
Ministry
of
Education
and
Merit,
a
project
involving
6,000
students
from
all
over
Italy
(1,060
of
whom
hosted
for
four
lessons
at
Gallerie
d'Italia)
rd edition

Education
and
projects
for
young
people
to
acquire
professional
competences
in
art
and
culture:
the
3
of
the
Executive
Course
in
Management
of
Cultural
Heritage
of
the
Gallerie
d'Italia
Academy
was
launched
in
February
with
the
support
of
Fondazione
Compagnia
di
San
Paolo,
Fondazione
Cariplo,
Digit'Ed,
the
Ministry
of
Culture-Foundation
School
of
Cultural
Heritage
and
Activities
(30
students,
8
scholarship
holders);
projects
with
students
of
IED-European
Institute
of
Design,
IAAD-Institute
of
Applied
Art
and
Design,
Scuola
Holden
are
underway;
the
Euploos
Project
continues
to
digitalise
works
from
the
Uffizi
Galleries-Cabinet
of
Drawings
and
Prints
Promoting
innovation
(1/2)

Innovation
projects:
41
innovation
projects
released
in
1Q23
by
Intesa
Sanpaolo
Innovation
Center
for
a
total
of
242
released
since
2022
(~800
innovation
projects
expected
in
the
2022-2025
Business
Plan)

Initiatives
for
startup
growth
and
the
development
of
innovation
ecosystems:
th class

Turin:
in
progress
the
acceleration
of
the
10
startups
selected
for
the
4
of
"Torino
Cities
of
the
Future
Accelerator"
program
managed
by
Techstars.
Since
2019,
35
accelerated
startups
(11
Italian
teams),
>50
proofs
of
concept
and
other
contractual
collaborations
with
local
stakeholders,
~€64m
in
capital
raised
and
~500
new
resources
hired
after
acceleration
nd class

Florence:
in
progress
the
acceleration
of
the
6
startups
selected
for
the
2
of
the
three-year
program
"Italian
Lifestyle
Acceleration
Program"
managed
by
Nana
Bianca;
since
launch
in
2021,
6
Italian
startups
accelerated,
>30
proofs
of
concept
and
other
contractual
collaborations
with
local
stakeholders,
~€2m
in
capital
raised

Naples:
in
progress
the
selection
process
of
the
startups
for
the
2
nd class
(>130
candidates,
96%
Italian)
of
the
three-year
acceleration
program
on
Bioeconomy
"Terra
Next"
started
in
2022,
with
Cassa
Depositi
e
Prestiti,
Cariplo
Factory,
local
corporate
and
scientific
partners
and
the
patronage
of
"Ministry
of
Environment
and
Energy
Security".
Since
2022,
8
startups
accelerated

Venice:
closed
the
call
(350
candidates,
71%
Italian)
and
started
in
early
April
the
acceleration
of
the
10
startups
of
the
1
st class
of
the
three-year
program
"Argo"
(Hospitality
and
Tourism)
sponsored
by
Banca
dei
Territori
Division
and
Intesa
Sanpaolo
Innovation
Center,
developed
by
Cassa
Depositi
e
Prestiti,
LVenture
and
with
the
collaboration
of
Ministry
of
Tourism

In
Action
ESG
Climate,
2
nd edition
of
the
initiative
developed
by
the
Insurance
Division
with
the
support
of
Intesa
Sanpaolo
Innovation
Center,
to
promote
the
development
of
new
st edition
solutions
to
combat
climate
change
and
support
the
green
transition
through
technological
innovation
and
development
of
new
business
models.
The
2022
1
concluded
with
a
total
€500k
amount
awarded
to
the
best
three
projects
presented

MIL-BVA362-03032014-90141/VR

Significant ESG commitment, with a world-class position in Social Impact and strong focus on climate (3/4)


Development
of
multi-disciplinary
applied
research
projects:

12
projects
in
progress
(8
in
the
neuroscience
field
and
4
in
the
AI
and
robotics
field),
of
which
1
launched
in
1Q23

In
1Q23,
obtained
patent
for
an
industrial
invention
in
the
field
of
artificial
intelligence

Business
transformation:
since
2022,
26
corporates
involved
in
open
innovation
programs,
of
which
4
involved
in
projects
focused
on
Circular
Economy
transformation
(2
completed
in
2022
and
2
in
1Q23)
Promoting
innovation
(2/2)
making(1)

Diffusion
of
innovation
mindset/culture:
in
1Q23,
9
positioning
and
match
events
held;
since
2022,
41
events
with
~2,800
participants.
In
1Q23,
2
innovation
reports
on
technologies
and
trends
released
(17
since
2022),
and
contributed
to
the
drafting
of
the
White
paper
2023
Valore
Acqua
per
l'Italia
with
other
partners

Neva
SGR
in
1Q23
>€11m
investments
in
startups,
~€66m
since
2022.
In
2022,
successfully
completed
€250m
fundraising
for
its
Fondo
Neva
First
(launched
in
2020)
and
Fondo
Neva
First
Italia
(launched
in
2021),
and
launched
the
Fondo
Sviluppo
Ecosistemi
di
Innovazione
aimed
at
supporting
the
development
of
innovation
ecosystems,
raising
€15m,
with
first
investment
in
Tech4Planet,
tech
transfer
initiative
in
collaboration
with
CDP,
Politecnico
Milano,
Politecnico
Torino
and
Politecnico
Bari
and
the
support
of
Circular
Economy
Lab

Following
the
Group's
adherence
to
Net-Zero
alliances
(NZBA,
NZAMI,
NZAOA
and
NZIA)
(2)
:

In
February
2022,
interim
2030
targets
set
for
4
high-emitting
sectors
(Oil
&
Gas,
Power
Generation,
Automotive
and
Coal
Mining

over
60%
of
financed
emissions
for
Non-financial
Corporates
in
NZBA
sectors
as
at
30.6.21)
published
in
the
2022-2025
Business
Plan;
In
April
2022,
ISP's
commitment
to
the
SBTi
validation
was
published
on
the
SBTi
website.
The
first
annual
reporting
as
at
31.12.22
on
the
4
sectors'
absolute
financed
emissions
show
a
decrease
of
60%
GFANZ(3)
compared
to
2021
(see
dedicated
chapter
in
the
2022
TCFD
report
which
also
includes
a
high-level
Transition
Plan
under
the
guidelines)

In
October
2022,
Eurizon
Capital
SGR,
Fideuram
Asset
Management
SGR,
Fideuram
Asset
Management
Ireland
and
the
Intesa
Sanpaolo
Vita
Insurance
Group
targets(4)
published
their
first
interim
Accelerating
Ongoing
active
engagement
(among
others):
commitment
to Net-Zero
GFANZ(3)
IIGCC(5)

Participation
in
,
NZBA,
NZAOA,
NZIA,
workgroups/workstreams,
with
contribution
to
relevant
publications
and
dedicated
case
studies
(inclusion
of
ISP
targets
in
the
first
NZBA
2022
Progress
Report,
case
studies
on
ISP
target
setting
and
Transition
finance,
lead
for
the
drafting
of
a
white
paper
on
Life&Health
contribution
to
the
Net-Zero
transition,
etc.)

In
June
2022,
ISP
became
an
investor
signatory
of
CDP

In
October
2022,
Eurizon
joined
the
CDP
Science-Based
Targets
Campaign,
promoting
the
environmental
transparency
of
companies

In
November
2022,
ISP
was
the
only
Italian
Bank
to
participate
at
the
COP27
in
Sharm
El
Sheik

Designed
new
group
proposition
in
the
voluntary
carbon
market,
aimed
at
supporting
clients
in
reducing
gross
CO
emissions,
managing
residual
emissions
and
2
protecting
and
safeguarding
forestland
(1)
(2)
Positioning event: event in which a leading player illustrates innovation topics; match-making event: event which fosters a match between supply and demand of innovation
In 4Q21 adhesion to Net-Zero Banking Alliance, Net-Zero Asset Managers Initiative, Net-Zero Asset Owner Alliance and Net-Zero Insurance Alliance
(3)
Glasgow Financial Alliance for Net-Zero
(4)
Please refer to https://group.intesasanpaolo.com/content/dam/portalgroup/repository-documenti/sostenibilt%C3%A0/comunicati-stampa/2022/PR_Obiettivi%20Net_Zero_wealth_management_Gruppo_ISP.pdf

(5) Institutional Investors' Group on Climate Change

2022-2025 Business Plan proceeding at full speed

Significant ESG commitment, with a world-class position in Social Impact and strong focus on climate (4/4)


~€35bn
disbursed
in
the
period
2021-1Q23
out
of
the
€76bn
in
new
lending
available
for
the
green
economy,
circular
economy
and
green
transition
in
relation
to
the
"2021-
2026
Piano
Nazionale
di
Ripresa
e
Resilienza"
(1)

~€0.3bn
of
Green
Mortgages
in
1Q23
(€2.9bn
in
2022-1Q23)
out
of
the
€12bn
of
new
Green
lending
to
individuals
throughout
the
2022-2025
Business
Plan

€8bn
circular
economy
credit
facility
announced
in
the
2022-2025
Business
Plan.
In
1Q23,
92
projects
assessed
and
validated
for
an
amount
of
>€1.9bn;
granted
~€0.3bn
for
28
transactions
(out
of
which
€0.1bn
related
to
green
finance)
and
€0.9bn
disbursed,
taking
into
account
previously
granted
amounts
(of
which
€0.8bn
related
to
green
finance).
Overall,
since
2022,
512
projects
assessed
and
validated
for
an
amount
of
>€11bn,
granted
258
transactions
for
an
amount
of
>€5bn
(of
which
€2.7bn
related
to
green
finance),
with
€4bn
disbursed.
In
progress
activities
set
out
in
the
collaboration
agreements
with
the
Ellen
MacArthur
Foundation
and
Cariplo
Factory
on
Circular
Economy
Lab

Activated
the
first
11
ESG
Laboratories
(in
Venice,
Padua,
Brescia,
Bergamo,
Cuneo,
Bari-Taranto,
Rome
and
Naples-Palermo,
Milan),
a
physical
and
virtual
meeting
point
to
support
SMEs
in
approaching
sustainability,
and
evolution
of
the
advisory
services
offered
by
partners
(e.g.
Circularity,
Nativa,
CE
Lab
and
others)

Continued
success
of
the
S-Loan
product
range
dedicated
to
SMEs
to
finance
projects
aimed
at
improving
their
sustainability
profile
(5
product
lines:
S-Loan
ESG,
S-Loan
Diversity,
S-Loan
Climate
Change;
S-Loan
Agribusiness
and
S-Loan
Tourism).
Disbursed
~€0.4bn
in
1Q23
(~€3.9bn
since
launch
in
July
2020)
Supporting
Digital
Loans
(D-Loans)
aimed
at
improving
the
digitalisation
of
companies:
€23m
disbursed
since
launch
in
October
2021
clients
Suite
Loans
aimed
at
incentivising
investments
in
the
redevelopment/improvement
of
hotel
facilities
and
accommodation
services:
€10m
disbursed
since
launch
in
December
2021
through
the
ESG/climate

Completed
the
implementation
of
the
ESG/Climate
evolution
of
the
Non-Financial
Corporate
credit
framework,
leveraging
on
ESG
sectoral
assessment
and
ESG
sectoral
strategy,
ESG
scoring
at
counterparty
level
and
new
guidelines
on
sustainable
products;
defined
the
methodology
of
analysis
of
the
transition
plan
of
Oil
&
Gas
customers
and
gradual
extension
to
other
priority
sectors
transition
Ongoing
projects
to
verify
the
alignment
of
existing
portfolios
(mortgages,
bonds,
non-financial
corporate
lending)
to
the
EU
taxonomy
criteria
for
the
purpose
of
steering
the
Green
Asset
Ratio

Accelerated
ESG
advisory
to
corporates
to
steer
the
energy
transition
through
a
scalable
approach,
with
a
focus
on
energy,
infrastructure
and
the
automotive
&
industrial
sectors

Division(2)
Defined
an
ESG
value
proposition
initiative
for
the
corporate
and
SME
segments
in
all
the
banks
of
the
International
Subsidiary
Banks

Enhancement
of
ESG
investment
products
for
asset
management
with
penetration
increasing
to
67%
of
total
AuM(3)
;
increase
in
investment
options
(art.
8
and
9
of
SFDR)
underlying
the
insurance
products
available
to
customers
to
~70%
(end
of
2022
vs
48%
in
2021)

Launch
of
two
funds
"Eurizon
Step
50
Obiettivo
Net
Zero"
which
invest
in
companies
with
targets
for
net
zero
greenhouse
gas
emissions
by
2050

Continuous
commitment
to
Stewardship
activities:
in
1Q23,
Eurizon
Capital
SGR
took
part
in
193
shareholders'
meetings
(of
which
97%
are
issuers
listed
abroad)
and
120
engagements
(of
which
30%
on
ESG
issues)

Fideuram
Advisory
model
revised
to
incorporate
ESG
principles
into
need-based
financial
planning
and
a
comprehensive
ESG
certification
training
program
launched
for
financial
advisors
(more
than
13,000
hours
delivered
to
~700
participants
in
1Q23)

Reinforced ISP ESG governance, with the Risks Committee becoming the Risks and Sustainability Committee with enhanced ESG responsibilities since April 2022

(1) 2021-2026 National Recovery and Resilience Plan

(2) Excluding Moldova and Ukraine

(3) Eurizon perimeter – funds pursuant to art. 8 and 9 SFDR 2019/2088 31

Confirmed leading ESG position in the main sustainability indexes and rankings

Top ranking(1) for Sustainability

The only Italian bank listed in the Dow Jones Sustainability Indices, the CDP Climate A List 2022 and 2023 Corporate Knights ''Global 100 Most Sustainable Corporations in the World Index'' Ranked first among peer group by Bloomberg (ESG Disclosure Score) and Sustainalytics

In January 2023, ISP was confirmed in the Bloomberg Gender-Equality Index

In September 2022, ISP was ranked second bank worldwide in the Refinitiv D&I Index

In the 2022 ranking by Institutional Investor, ISP was confirmed first in Europe for ESG aspects

ISP included in all main indexes:

(1) ISP peer group

Source: Bloomberg ESG Disclosure Score (Bloomberg as at 21.4.23), CDP Climate Change Score 2022 (https://www.cdp.net/en/companies/companies-scores); MSCI ESG Score (https://www.msci.com/esg-ratings) data as at 21.4.23; S&P Global (https://www.spglobal.com/esg/solutions/data-intelligence-esg-scores as at 21.4.23); Sustainalytics score (https://www.sustainalytics.com/esg-ratings as at 21.4.23)

74 A AAA 86 15.8
67 A AA 84 16.9
63 A AA 83 19.4
62 A AA 83 19.5
62 A AA 79 20.3
60 A AA 79 20.4
59 B AA 70 20.9
59 B AA 68 21.7
58 B AA 65 22.4
58 B AA 62 22.5
57 B AA 59 22.8
55 B AA 52 23.8
54 B AA 47 25.1
54 C AA 46 25.5
53 C A 46 25.7
44 N/S A 40 27.9

Our People are our most important asset

Key highlights

Our People are our most

important asset

  • ~1,800 professionals hired since 2021
  • ~2,500 people reskilled in 2022 and 1Q23
  • ~13.6m training hours delivered since 2022
  • More than 180 talents have completed their development path as part of the International Talent Program, ongoing for other ~280 resources: 10 new talents selected and hired from the external market and started the Program in April 2023
  • ~430 key people have been selected mostly among Middle Management for dedicated development and training initiatives

▪ A dedicated platform to foster employee well-being (physical, emotional, mental and social dimensions) with video content, podcasts, articles, tools and apps. Digital and on-site initiatives and events, and Employee Assistance Program (psychological support service)

  • Implemented the new Long-Term Incentive Plan to support the 2022-2025 Business Plan goals and foster individual entrepreneurship
  • Completed the creation of the new leading education player in Italy through the combination between ISP Formazione and Digit'Ed, a Nextalia Fund company
  • New organisational framework closer to the needs of our People with greater flexibility in terms of daily work schedule, smart working and the introduction of a 4-day working week on a voluntary basis with no change in remuneration
  • Defined and shared 2023 Diversity & Inclusion goals for every organisational unit, including the implementation of the new commitment related to equal gender access to senior leadership roles; monitoring of the 2023 goals for each Division and Governance Area launched; strengthened the collaboration with ISPROUD, the first employee-based community within the Group, currently welcoming more than 600 LGBTQ+ People and allies
  • ISP recognised in Refinitiv's Global Diversity and Inclusion Index 2022, as first European Bank, second worldwide, and the only one in Italy among the 100 most inclusive and diversity-focused workplaces. Intesa Sanpaolo was included for the sixth consecutive year in the Bloomberg Gender Equality Index (GEI) 2023, with a score of 87 points out of 100, marking an increase over last year's results. Intesa Sanpaolo is also the first major Italian banking group to obtain the certification for gender parity "Prassi di Riferimento (PDR) 125:2022" envisaged by the National Recovery and Resilience Plan (NRRP), thanks to its commitment to diversity and inclusion
  • ISP recognised as Top Employer 2023(1) for the second consecutive year and received the Best Talent Acquisition Team prize in the 2023 LinkedIn Talent Awards

In 2022, €77m one-off contribution to ISP People to mitigate the impact from inflation

The 2022-2025 Business Plan formula

Our People are our most important asset
Massive upfront
de-risking, slashing
Cost of risk
Structural Cost reduction,
enabled by technology
Growth in Commissions,
driven by Wealth Management,
Protection & Advisory
Significant ESG commitment,
with a world-class position in
Social Impact and strong
focus on climate
~1% net NPL ratio(1) €2bn Cost savings ~€100bn growth in AuM ~€25bn in social
lending/contribution to society
~40bps Cost of risk(1) €5bn investments in technology
and growth
~57% of Revenues from fee
based business(2)
~€90bn in new loans to support
the green transition

Clear and strong upside to the €6.5bn Net income target for 2025 from interest rate increases

(1) Throughout the entire Business Plan horizon

(2) Commissions and Insurance income

1Q23: the best-ever start to the year

2022-2025 Business Plan proceeding at full speed

ISP is fully equipped for further success

MIL-BVA362-03032014-90141/VR The Italian economy is stronger than in the past and Italy's solid fundamentals support the resilience of the economy…

%
Italian GDP YoY evolution
The Italian economy is resilient thanks to solid fundamentals
%
Strong Italian household gross wealth at more than €11,400bn, of which €5,200bn in
Households
financial assets, coupled with low household debt and debt-service ratios
Further potential upside
after better than expected
+0.5% QoQ
growth in 1Q23
3.7

Very resilient Italian SMEs, quickly recovering after the COVID-19 emergency with
historically-low default rates, high liquidity and improved financial leverage

Export-oriented companies highly diversified in terms of industry and markets; Italian
Corporates
exports have outperformed Germany's by 17% over the past 5 years(3)

High manufacturing trade surplus: ~€105bn both in 2021 and 2022
1.5
1.0

Banking system played an important role in mitigating the economic impact of COVID
Banking
19, has supported households and companies to overcome the energy crisis and is
system
now barely affected by recent turmoil, due to strong capitalisation
and high liquidity
2022(1)
2023
2024
forecast(2)
forecast(2)

Extensive support to the economy from the Italian Government, with measures
Italian
worth a total 4.3% of GDP in 2021-2023, of which 1.2% of GDP (€25bn) in 2023
Government

EU financial support (Next Generation EU) to fund the National Recovery and
and EU
Resilience Plan, providing Italy with more than €200bn in grants and loans, of which
support
€25bn received in 2021, €42bn in 2022 and €35bn expected in 2023


The labour
Lower than expected energy prices should reduce Italian inflation by end-2023
market remains solid and, as inflation slows, the economy is set to reaccelerate
In 2024, the global recovery will also
support external demand for Italian companies

(1) Source: ISTAT (not corrected for working days)

(2) Source: Government, April 2023

(3) At current prices (February 2023 vs February 2018)

MIL-BVA362-03032014-90141/VR … and ISP is far better equipped than its peers thanks to a best-in-class risk profile, rock-solid capital position and a well-diversified and resilient business model

Note: figures may not add up exactly due to rounding

  • (1) Calculated as the difference between the fully phased-in CET1 ratio, taking into account the share buyback approved by the ECB, vs requirements SREP + combined buffer
  • (2) Fully phased-in CET1. Sample: Barclays, BBVA, BNP Paribas, Deutsche Bank, HSBC, Lloyds Banking Group, Nordea, Santander, Standard Chartered, UBS and UniCredit (31.3.23 data); Commerzbank, Crédit Agricole S.A., ING Group and Société Générale (31.12.22 data)
  • (3) Total illiquid assets include net NPL stock, Level 2 assets and Level 3 assets. Sample: Barclays, BBVA, Deutsche Bank, HSBC, Lloyds Banking Group, Nordea, Santander, Standard Chartered, UBS and UniCredit (net NPL 31.3.23 data); BNP Paribas, Commerzbank, Crédit Agricole S.A., ING Group and Société Générale (net NPL 31.12.22 data). Level 2 and Level 3 assets 31.12.22 data (Nordea and UBS 31.3.23 data)
  • (4) Sample: BBVA, BNP Paribas, Deutsche Bank, Nordea, Santander and UniCredit (31.3.23 data); Commerzbank, Crédit Agricole S.A, ING Group and Société Générale (31.12.22 data)
  • (5) Sample: Barclays, HSBC, Lloyds Banking Group, Standard Chartered and UBS (31.3.23 data); BBVA, BNP Paribas, Commerzbank, Crédit Agricole S.A., Deutsche Bank, ING Group, Nordea, Santander, Société Générale and UniCredit (31.12.22 data)
  • (6) Sample: BBVA, Deutsche Bank, HSBC, Nordea, Santander, Standard Chartered, UBS and UniCredit (31.3.23 data); Barclays, BNP Paribas, Commerzbank, ING Group, Lloyds Banking Group and Société Générale (31.12.22 data)
  • (7) Sample: Barclays, BBVA, BNP Paribas, Deutsche Bank, HSBC, Lloyds Banking Group, Nordea, Santander, Standard Chartered, UBS and UniCredit (31.3.23 data); Commerzbank, Crédit Agricole S.A., ING Group and Société Générale (31.12.22 data)

Best-ever Q1 driven by high-quality earnings

  • €2.0bn Net income, the best quarter since 2007
  • Rock-solid and increased capital position with fully phased-in Common Equity ratio at 13.7%, despite ~60bps impact from regulatory headwinds
  • Best quarter ever for Operating income, Operating margin and Gross income
  • Significant growth in Net interest income with no contribution from TLTRO
  • Stable Operating costs with lowest-ever Cost/Income ratio (41.9%), despite inflation and while investing in technology
  • Lowest-ever annualised Cost of risk at 17bps, with no reduction in overlays and further increase in coverage ratio (+1.7pp vs 4Q22)

Fully equipped for further success thanks to a well-diversified and resilient business model

  • Resilient profitability, rock-solid capital position, low leverage and strong liquidity
  • Zero-NPL Bank with net NPL ratio at 1.0%(1) and low Cost of risk
  • Well-diversified and resilient business model: a Wealth Management, Protection & Advisory Leader with fully-owned product factories and more than €1.2 trillion in Customer financial assets
  • Net interest income gaining strong momentum
  • High strategic flexibility in managing Costs, with the lowest ever Cost/Income ratio
  • €0.9bn as overlays still available
  • Low and adequately provisioned Russia exposure

Execution of the 2022-2025 Business Plan proceeding at full speed, with key industrial initiatives well underway

MIL-BVA362-03032014-90141/VR

Solid growth in Revenues driven by Net interest income, coupled with a continuous focus on Cost management… Strong decline in Loan loss provisions… … leading to significant Operating margin growth … triggering Net income growth to ~€7bn

Strong and sustainable value creation and distribution: 70% cash payout ratio and any additional distribution to be evaluated year-by-year

1Q23 Results

Detailed information

Key P&L and Balance sheet figures

€ m 1Q23 31.3.23
Operating
income
6,057 Loans to customers 449,860
Operating
costs
(2,536) Customer financial assets(1) 1,233,091
Cost/Income ratio 41.9% of which Direct deposits from banking business 534,462
Operating margin 3,521 of which Direct deposits from insurance business 175,497
Gross income (loss) 3,363 of which Indirect customer deposits 694,749
Net income 1,956 -
Assets under management
434,996
-
Assets under administration
259,753
RWA 295,075
Total assets 955,175

Detailed consolidated P&L results

Liquidity, Funding and capital base

Asset quality

Divisional results and other information

1Q23 vs 1Q22: €2.0bn Net income, the best quarter since 2007

€ m

1Q22(1) 1Q23
%
Net interest income 1,957 3,254 66.3
Net fee and commission income 2,289 2,137 (6.6)
Income from insurance business 392 397 1.3
Profits on financial assets and liabilities at fair value 769 262 (65.9)
Other operating income (expenses) 4 7 75.0
Operating income 5,411 6,057 11.9
Personnel expenses (1,576) (1,560) (1.0)
Other administrative expenses (634) (644) 1.6
Adjustments to property, equipment and intangible assets (314) (332) 5.7
Operating costs (2,524) (2,536) 0.5
Operating margin 2,887 3,521 22.0
Net adjustments to loans (702) (189) (73.1)
Net provisions and net impairment losses on other assets (52) (70) 34.6
Other income (expenses) (4) 101 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 2,129 3,363 58.0
Taxes on income (776) (1,084) 39.7
Charges (net of tax) for integration and exit incentives (16) (42) 162.5
Effect of purchase price allocation (net of tax) (34) (46) 35.3
Levies and other charges concerning the banking industry (net of tax) (266) (2)
(228)
(14.3)
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 6 (7) n.m.
Net income 1,043 1,956 87.5

Note: figures may not add up exactly due to rounding

(1) Restated for the adoption of IFRS 17 and IFRS 9 by the Group's insurance companies

(2) Including the final contribution to the Resolution Fund: €330m pre-tax (€227m net of tax), our estimated commitment for the year

Q1 vs Q4: strong growth in profitability

€ m

4Q22(1) 1Q23
%
Net interest income 3,064 3,254 6.2
Net fee and commission income 2,222 2,137 (3.8)
Income from insurance business 395 397 0.5
Profits on financial assets and liabilities at fair value (2) 262 n.m.
Other operating income (expenses) (12) 7 n.m.
Operating income 5,667 6,057 6.9
Personnel expenses (1,921) (1,560) (18.8)
Other administrative expenses (865) (644) (25.5)
Adjustments to property, equipment and intangible assets (344) (332) (3.5)
Operating costs (3,130) (2,536) (19.0)
Operating margin 2,537 3,521 38.8
Net adjustments to loans (1,185) (189) (84.1)
Net provisions and net impairment losses on other assets (114) (70) (38.6)
Other income (expenses) 55 101 83.6
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 1,293 3,363 160.1
Taxes on income (45) (1,084) n.m.
Charges (net of tax) for integration and exit incentives (78) (42) (46.2)
Effect of purchase price allocation (net of tax) (50) (46) (8.0)
Levies and other charges concerning the banking industry (net of tax) (32) (2)
(228)
612.5
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests (12) (7) (41.7)
Net income 1,076 1,956 81.8

Note: figures may not add up exactly due to rounding

(1) Restated for the adoption of IFRS 17 and IFRS 9 by the Group's insurance companies

(2) Including the final contribution to the Resolution Fund: €330m pre-tax (€227m net of tax), our estimated commitment for the year

MIL-BVA362-03032014-90141/VR

Quarterly P&L

€ m
1Q22(1) 2Q22(1) 3Q22(1) 4Q22(1) 1Q23
Net interest income 1,957 2,092 2,387 3,064 3,254
Net fee and commission income 2,289 2,255 2,153 2,222 2,137
Income from insurance business 392 449 439 395 397
Profits on financial assets and liabilities at fair value 769 560 51 (2) 262
Other operating income (expenses) 4 (12) (12) (12) 7
Operating income 5,411 5,344 5,018 5,667 6,057
Personnel expenses (1,576) (1,613) (1,632) (1,921) (1,560)
Other administrative expenses (634) (718) (695) (865) (644)
Adjustments to property, equipment and intangible assets (314) (309) (313) (344) (332)
Operating costs (2,524) (2,640) (2,640) (3,130) (2,536)
Operating margin 2,887 2,704 2,378 2,537 3,521
Net adjustments to loans (702) (730) (496) (1,185) (189)
Net provisions and net impairment losses on other assets (52) (62) (42) (114) (70)
Other income (expenses) (4) 147 4 55 101
Income (Loss) from discontinued operations 0 0 0 0 0
Gross income (loss) 2,129 2,059 1,844 1,293 3,363
Taxes on income (776) (699) (560) (45) (1,084)
Charges (net of tax) for integration and exit incentives (16) (23) (23) (78) (42)
Effect of purchase price allocation (net of tax) (34) (30) (32) (50) (46)
Levies and other charges concerning the banking industry (net of tax) (266) (12) (266) (32) (228)
Impairment (net of tax) of goodwill and other intangible assets 0 0 0 0 0
Minority interests 6 8 (6) (12) (7)
Net income 1,043 1,303 957 1,076 1,956

MIL-BVA362-03032014-90141/VR Net interest income: significant growth, despite no contribution from TLTRO, thanks to the commercial component

Net fee and commission income: impacted by negative market performance

  • Increase in Management, dealing and consultancy activities (+0.3%, +€4m)
  • Commissions from Commercial banking activities up 1.6% (+€10m)

Net fee and commission income: quarterly development breakdown

Net fee and commission income
1Q22 2Q22 3Q22 4Q22 1Q23
Guarantees given / received 47 54 86 59 34
Collection and payment services 139 164 156 164 156
Current accounts 346 348 348 344 341
Credit and debit cards 83 108 114 109 94
Commercial banking activities 615 674 704 676 625
Dealing and placement of securities 228 153 134 167 230
Currency dealing 2 3 4 0 2
Portfolio management 704 676 660 670 614
Distribution of insurance products 403 421 357 406 396
Other 75 56 59 52 57
Management, dealing and consultancy activities 1,412 1,309 1,214 1,295 1,299
Other net fee and commission income 262 272 235 251 213
Net fee and commission income 2,289 2,255 2,153 2,222 2,137

Profits on financial assets and liabilities at fair value

Contributions by activity

1Q22 4Q22 1Q23
Customers 90 91 89
Capital markets (11) (74) 65
Trading and Treasury 694 (2) 107
Structured credit products (4) (17) 1

MIL-BVA362-03032014-90141/VR

Operating costs: stable despite inflation and while investing in technology and growth

Quarterly analysis

1Q22 1Q23

Yearly analysis

Lowest-ever Cost/Income ratio, down to 41.9% (vs 46.6% in 1Q22)

1Q22 1Q23

  • Decrease in Personnel expenses with ~2,000 headcount reduction
  • Adjustments up due to investments for growth (technology +11%), while rationalising real estate and other (-4%)
Other administrative expenses Adjustments
€ m € m
865 644 -25.5% 344 332
4Q22 1Q23 4Q22 1Q23
  • Strong decrease vs Q4, a quarter affected by seasonal year-end effect
  • ~910 headcount reduction in Q1

Net adjustments to loans: lowest-ever Cost of risk coupled with increased NPL coverage

  • 30th quarter of continuous reduction in net NPL stock
  • Increased NPL coverage in Q1 (+1.7pp vs Q4)
  • No overlay releases in Q1 (€0.9bn still available)

NPL inflow and NPL stock at historical low

MIL-BVA362-03032014-90141/VR

Detailed consolidated P&L results

Liquidity, Funding and capital base

Asset quality

Divisional results and other information

More than €1.2 trillion in Customer financial assets, with a €11.2bn increase in Q1

Funding mix

  • Retail funding represents 83% of Direct deposits from banking business
  • 83% of Household deposits are guaranteed by the Deposit Guarantee Scheme (62% including Corporates)
  • Very granular deposit base: average deposits ~€14k for Households (~19m clients) and ~€69k for Corporates (~1.8m clients)

Strong funding capability: broad access to international markets

2022

  • €1bn AT1, €1bn green senior non-preferred, £400m Tier 2, €750m social senior preferred and dual tranche for a total of \$2bn senior and senior non-preferred placed. On average 91% demand from foreign investors; orderbooks average oversubscription ~3.2x
  • March: €1bn AT1 placed. The deal was the first AT1 from ISP since the dual tranche priced in August 2020 and marked the re-opening of the EUR AT1 primary market for 2022
  • August: €1bn 5y green senior non-preferred bond placed, under the updated ISP Green, Social and Sustainability Bond Framework(2), the first-ever green SNP by an Italian bank
  • September: £400m 10y Tier 2 issue
  • October: inaugural €750m 7y social senior preferred bond placed, with the net proceeds to be allocated to finance or refinance Social Categories as defined within the Green, Social and Sustainability Bond Framework
  • November: \$2bn dual-tranche: \$750m 3y senior preferred and \$1,250m 11NC10 senior non-

2023

  • €1bn Tier 2, €2.25bn dual-tranche green senior non-preferred, £600m green senior nonpreferred and €1.5bn floating rate senior preferred placed. On average 89% demand from foreign investors; orderbooks average oversubscription ~2.3x
  • February: €1bn 11NC6 Tier 2 issue, representing the return to the EUR T2 market after a more than 2-year absence, and €2.25bn dual-tranche green senior non-preferred: €1.5bn 5NC4 and €750m 10y, the largest-ever Italian green SNP transaction placed in the Euro market
  • March: inaugural £600m 6NC5 green SNP with the largest orderbook ever for a GBP deal issued by an Italian bank, and €1.5bn 2y FRN senior preferred issue

Note: figures may not add up exactly due to rounding

(1) Funding mix and size could change according to market conditions and asset growth

(2) Aligned with ICMA's Green Bond Principles (2021), Social Bond Principles (2021) and Sustainability Bond Guidelines (2021), as well as - wherever possible and on a best effort basis - with the EU Taxonomy Climate Delegated Act (2021)

High liquidity: LCR and NSFR well above regulatory requirements and Business Plan targets

  • LCR at 176% and NSFR at 125% (2025 Business Plan targets: ~125% and ~115% respectively)
  • Refinancing operations with the ECB: ~€76bn(3) consisting entirely of TLTRO III
  • Loan to Deposit ratio(4) at 84%

(1) Stock of own-account eligible assets (including assets used as collateral and excluding eligible assets received as collateral) and cash and deposits with Central Banks. As at 31.3.23 €159bn in HQLA

(2) Eligible assets freely available (excluding assets used as collateral and including eligible assets received as collateral) and cash and deposits with Central Banks. As at 31.3.23 €148bn in HQLA

(3) TLTRO tranches: III.4: €31bn - maturity 28.6.23; III.7: €36bn - maturity 27.3.24; III.8: €9bn - maturity 26.6.24; III.9: €60m - maturity 25.9.24

(4) Loans to customers/Direct deposits from banking business

Rock-solid and increased capital base, despite ~60bps impact from regulatory headwinds in Q1

  • ~125bps additional benefit from DTA absorption (of which ~30bps in the 2Q23-2025 horizon) not included in the fully phased-in CET1 ratio
  • 5.7%(2) leverage ratio

(1) Pro-forma fully loaded Basel 3 (31.3.23 financial statements considering the total absorption of DTA related to IFRS 9 FTA (€0.9bn as at 31.3.23), DTA convertible in tax credit related to goodwill realignment (€4.8bn as at 31.3.23) and adjustments to loans (€2.4bn as at 31.3.23), DTA related to non-taxable public cash contribution of €1,285m covering the integration and rationalisation charges relating to the acquisition of operations of the two former Venetian banks (€0.04bn as at 31.3.23), as well as the expected absorption of DTA related to the combination with UBI Banca and to the new agreement with trade unions signed on 16.11.21 (€0.4bn as at 31.3.23) and DTA on losses carried forward (€2.3bn as at 31.3.23), and the expected distribution on 1Q23 Net income of insurance companies)

Detailed consolidated P&L results

Liquidity, Funding and capital base

Asset quality

Divisional results and other information

Non-performing loans: massive deleveraging

x
Gross NPL ratio, %
x
Net NPL ratio, %
x
Gross and net NPL ratio based on EBA definition, %
Gross NPL Net NPL

bn
31.3.22 31.12.22 31.3.23
bn
31.3.22 31.12.22 31.3.23
Bad loans 7.3 3.7 3.9 Bad loans 2.1 1.1 1.2
-
of which forborne
1.5 0.8 0.9 -
of which forborne
0.5 0.3 0.3
Unlikely to pay 6.5 6.4 6.4 Unlikely to pay 4.2 4.0 3.8
-
of which forborne
3.1 2.6 2.6 -
of which forborne
2.1 1.7 1.7
Past due 0.6 0.6 0.5 Past due 0.4 0.4 0.4
-
of which forborne
0.1 - Of which
0.1
€0.5bn
-
of which forborne
- - 0.1
Of which
€0.2bn
Total 14.4 10.6 related to
10.8
Russia
Ukraine
Total 6.8 5.5 related to
5.4
Russia
Ukraine
3.0 2.3 exposure
2.4
1.4 1.2 exposure
1.2
2.3 1.9 2.0 1.1 1.0 1.0

Lowest-ever net NPL stock and ratios with the 30th quarter of continuous reduction in net NPL stock

Non-performing loans: sizeable and increased coverage in Q1

Cash coverage; %

Note: figures may not add up exactly due to rounding

(1) Bad loans (Sofferenze), Unlikely to pay (Inadempienze probabili) and Past due (Scaduti e sconfinanti)

MIL-BVA362-03032014-90141/VR

(1) Bad loans (Sofferenze), Unlikely to pay (Inadempienze probabili) and Past due (Scaduti e sconfinanti)

(2) 2012 figures recalculated to take into consideration the regulatory changes to Past due classification criteria introduced by the Bank of Italy (90 days since 2012 vs 180 days up until 31.12.11)

Non-performing loans gross inflow

Note: figures may not add up exactly due to rounding

(1) Bad loans (Sofferenze), Unlikely to pay (Inadempienze probabili) and Past due (Scaduti e sconfinanti)

MIL-BVA362-03032014-90141/VR

MIL-BVA362-03032014-90141/VR

Non-performing loans net inflow

Note: figures may not add up exactly due to rounding

(1) Bad loans (Sofferenze), Unlikely to pay (Inadempienze probabili) and Past due (Scaduti e sconfinanti)

Loans to customers: a well-diversified portfolio

  • Average Loan-to-Value equal to ~59%
  • Original average maturity equal to ~24 years
  • Residual average life equal to ~19 years

Non-retail loans of the Italian banks and companies of the Group

31.3.23
Public Administration 4.6%
Financial companies 8.9%
Non-financial companies 43.2%
of which:
UTILITIES 4.6%
SERVICES 4.5%
DISTRIBUTION 3.3%
REAL ESTATE 3.2%
CONSTRUCTION AND MATERIALS FOR CONSTR. 3.1%
FOOD AND DRINK 2.6%
METALS AND METAL PRODUCTS 2.3%
INFRASTRUCTURE 2.3%
FASHION 2.2%
TRANSPORTATION MEANS 1.9%
ENERGY AND EXTRACTION 1.8%
MECHANICAL 1.7%
CHEMICALS, RUBBER AND PLASTICS 1.7%
TOURISM 1.7%
AGRICULTURE 1.6%
TRANSPORT 1.2%
ELECTRICAL COMPONENTS AND EQUIPMENT 0.8%
PHARMACEUTICAL 0.8%
FURNITURE AND WHITE GOODS 0.8%
MEDIA 0.5%
WOOD AND PAPER 0.5%
OTHER CONSUMPTION GOODS 0.2%

Russia exposure reduced to 0.2% of Group customer loans

€ bn, data as at 31.3.23
-- -- -- -- -- -- --------------------------
Local presence Russia Cross-border exposure to Russia(1)
Loans to customers
(net of ECA guarantees and provisions)
0.2(2) 0.9(3)
ECA(4)
guarantees
- 0.8(5)
Due from banks (net of provisions) 0.7 0.04(6)
Bonds (net of writedowns) 0.01 n.m.(7)
Derivatives n.m. -
RWA 2.0 2.8
Total assets 1.7 n.a.
Intragroup funding 0.3 n.a.

Cross-border exposure to Russia largely performing and classified as Stage 2

  • (1) Exposure to Russian counterparties included in the SDN lists of names to which sanctions apply is equal to only €0.4bn
  • (2) There is also an off-balance for Russia of €0.1bn (of which €0.05bn undrawn committed lines)
  • (3) There is also an off-balance of €0.2bn (of which €0.03bn undrawn committed lines)
  • (4) Export Credit Agencies
  • (5) There are also Export Credit Agencies guarantees against an off-balance of €0.5bn (entirely against undrawn committed lines)
  • (6) There is also an off-balance of €0.1bn (no undrawn committed lines)
  • (7) Including insurance business (concerning policies where the total risk is not retained by the insured)

Detailed consolidated P&L results

Liquidity, Funding and capital base

Asset quality

Divisional results and other information

Divisional financial highlights

Data as at 31.3.23

Divisions
Banca dei
Territori
IMI
Corporate &
Investment
Banking
International
Subsidiary
Banks(1)
Private
Banking(2)
Asset
Management(3)
Insurance
(4)
Corporate
Centre /
(5)
Others
Total
Operating income (€ m) 2,785 972 665 754 235 399 247 6,057
Operating margin (€ m) 1,282 638 397 525 183 316 180 3,521
Net income (€ m) 695 394 365 343 129 210 (180) 1,956
Cost/Income (%) 54.0 34.4 40.3 30.4 22.1 20.8 n.m. 41.9
RWA (€ bn) 80.1 109.0 35.4 12.2 1.9 0.0 56.5 295.1
Direct deposits from banking business (€ bn) 277.3 94.1 53.2 46.4 0.0 0.0 63.5 534.5
Loans to customers (€ bn) 244.4 132.9 40.5 14.8 0.2 0.0 17.1 449.9

Note: figures may not add up exactly due to rounding

(1) Excluding the Russian subsidiary Banca Intesa which is included in the IMI C&IB Division

(2) Fideuram, Intesa Sanpaolo Private Banking, Intesa Sanpaolo Wealth Management, IW Private Investments, REYL Group, and Siref Fiduciaria

(3) Eurizon

(4) Fideuram Vita, Intesa Sanpaolo Assicura, Intesa Sanpaolo Insurance Agency, Intesa Sanpaolo Life, Intesa Sanpaolo RBM Salute, and Intesa Sanpaolo Vita

(5) Treasury Department, Central Structures and consolidation adjustments

Banca dei Territori: 1Q23 vs 1Q22

1Q22 1Q23 %
Net interest income 960 1,573 63.9
Net fee and commission income 1,191 1,182 (0.8)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 30 32 6.7
Other operating income (expenses) 2 (2) n.m.
Operating income 2,183 2,785 27.6
Personnel expenses (826) (802) (2.9)
Other administrative expenses (706) (701) (0.7)
Adjustments to property, equipment and intangible assets 0 0 n.m.
Operating costs (1,532) (1,503) (1.9)
Operating margin 651 1,282 96.9
Net adjustments to loans 141 (209) n.m.
Net provisions and net impairment losses on other assets (15) (7) (53.3)
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 777 1,066 37.2
Taxes on income (258) (351) 36.0
Charges (net of tax) for integration and exit incentives (2) (13) 550.0
Effect of purchase price allocation (net of tax) (8) (7) (12.5)
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 7 0 (100.0)
Net income 516 695 34.7

Banca dei Territori: Q1 vs Q4

4Q22 1Q23 %
Net interest income 1,063 1,573 48.0
Net fee and commission income 1,214 1,182 (2.6)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 30 32 6.7
Other operating income (expenses) (6) (2) (66.7)
Operating income 2,301 2,785 21.0
Personnel expenses (928) (802) (13.6)
Other administrative expenses (828) (701) (15.3)
Adjustments to property, equipment and intangible assets 0 0 n.m.
Operating costs (1,756) (1,503) (14.4)
Operating margin 545 1,282 135.2
Net adjustments to loans (823) (209) (74.6)
Net provisions and net impairment losses on other assets (25) (7) (72.0)
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) (303) 1,066 n.m.
Taxes on income 96 (351) n.m.
Charges (net of tax) for integration and exit incentives (28) (13) (53.6)
Effect of purchase price allocation (net of tax) (6) (7) 16.7
Levies and other charges concerning the banking industry (net of tax) (8) 0 (100.0)
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 0 0 n.m.
Net income (249) 695 n.m.

IMI Corporate & Investment Banking: 1Q23 vs 1Q22

€ m

1Q22 1Q23 %
Net interest income 469 611 30.3
Net fee and commission income 292 258 (11.6)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 624 103 (83.5)
Other operating income (expenses) 0 0 n.m.
Operating income 1,385 972 (29.8)
Personnel expenses (115) (118) 2.6
Other administrative expenses (199) (211) 6.0
Adjustments to property, equipment and intangible assets (5) (5) 0.0
Operating costs (319) (334) 4.7
Operating margin 1,066 638 (40.2)
Net adjustments to loans (723) 10 n.m.
Net provisions and net impairment losses on other assets (25) (58) 132.0
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 318 590 85.5
Taxes on income (151) (190) 25.8
Charges (net of tax) for integration and exit incentives (5) (6) 20.0
Effect of purchase price allocation (net of tax) 0 0 n.m.
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 0 0 n.m.
Net income 162 394 143.2

Including €679m provisions for Russia-Ukraine exposure in 1Q22

IMI Corporate & Investment Banking: Q1 vs Q4

4Q22 1Q23 %
Net interest income 599 611 2.0
Net fee and commission income 292 258 (11.6)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value (17) 103 n.m.
Other operating income (expenses) 0 0 n.m.
Operating income 874 972 11.2
Personnel expenses (157) (118) (24.8)
Other administrative expenses (235) (211) (10.2)
Adjustments to property, equipment and intangible assets (5) (5) 0.0
Operating costs (397) (334) (15.9)
Operating margin 477 638 33.8
Net adjustments to loans (208) 10 n.m.
Net provisions and net impairment losses on other assets (26) (58) 123.1
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 243 590 142.8
Taxes on income (101) (190) 88.1
Charges (net of tax) for integration and exit incentives (6) (6) 0.0
Effect of purchase price allocation (net of tax) 0 0 n.m.
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 0 0 n.m.
Net income 136 394 189.7

International Subsidiary Banks: 1Q23 vs 1Q22

€ m

1Q22 1Q23 %
Net interest income 345 519 50.4
Net fee and commission income 140 138 (1.4)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 27 21 (22.2)
Other operating income (expenses) (13) (13) 0.0
Operating income 499 665 33.3
Personnel expenses (133) (138) 3.8
Other administrative expenses (95) (102) 7.4
Adjustments to property, equipment and intangible assets (28) (28) 0.0
Operating costs (256) (268) 4.7
Operating margin 243 397 63.4
Net adjustments to loans (136) 0 (100.0)
Net provisions and net impairment losses on other assets (5) (4) (20.0)
Other income (expenses) 1 120 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 103 513 398.1
Taxes on income (49) (130) 165.3
Charges (net of tax) for integration and exit incentives (9) (10) 11.1
Effect of purchase price allocation (net of tax) 0 0 n.m.
Levies and other charges concerning the banking industry (net of tax) (10) (6) (40.0)
Impairment (net of tax) of goodwill and other intangible assets 0 (1) n.m.
Minority interests 0 (1) n.m.
Net income 35 365 942.9

Including €122m provisions for Russia-Ukraine exposure in 1Q22

International Subsidiary Banks: Q1 vs Q4

4Q22 1Q23 %
Net interest income 460 519 12.8
Net fee and commission income 138 138 0.0
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 30 21 (30.0)
Other operating income (expenses) (20) (13) (35.0)
Operating income 608 665 9.4
Personnel expenses (163) (138) (15.3)
Other administrative expenses (124) (102) (17.7)
Adjustments to property, equipment and intangible assets (29) (28) (3.4)
Operating costs (316) (268) (15.2)
Operating margin 292 397 36.0
Net adjustments to loans (112) 0 (100.0)
Net provisions and net impairment losses on other assets (8) (4) (50.0)
Other income (expenses) 32 120 275.0
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 204 513 151.5
Taxes on income (31) (130) 319.4
Charges (net of tax) for integration and exit incentives (13) (10) (23.1)
Effect of purchase price allocation (net of tax) 0 0 n.m.
Levies and other charges concerning the banking industry (net of tax) (8) (6) (25.0)
Impairment (net of tax) of goodwill and other intangible assets 0 (1) n.m.
Minority interests 0 (1) n.m.
Net income 152 365 140.1

Private Banking: 1Q23 vs 1Q22

1Q22 1Q23 %
Net interest income 49 280 471.4
Net fee and commission income 512 455 (11.1)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 13 20 53.8
Other operating income (expenses) 3 (1) n.m.
Operating income 577 754 30.7
Personnel expenses (110) (117) 6.4
Other administrative expenses (90) (91) 1.1
Adjustments to property, equipment and intangible assets (20) (21) 5.0
Operating costs (220) (229) 4.1
Operating margin 357 525 47.1
Net adjustments to loans 2 (6) n.m.
Net provisions and net impairment losses on other assets 3 (6) n.m.
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 362 513 41.7
Taxes on income (104) (158) 51.9
Charges (net of tax) for integration and exit incentives (8) (6) (25.0)
Effect of purchase price allocation (net of tax) (5) (6) 20.0
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 0 0 n.m.
Net income 245 343 40.0

Private Banking: Q1 vs Q4

4Q22 1Q23 %
Net interest income 216 280 29.6
Net fee and commission income 475 455 (4.2)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 31 20 (35.5)
Other operating income (expenses) 4 (1) n.m.
Operating income 726 754 3.9
Personnel expenses (146) (117) (19.9)
Other administrative expenses (89) (91) 2.2
Adjustments to property, equipment and intangible assets (20) (21) 5.0
Operating costs (255) (229) (10.2)
Operating margin 471 525 11.5
Net adjustments to loans (5) (6) 20.0
Net provisions and net impairment losses on other assets (9) (6) (33.3)
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 457 513 12.3
Taxes on income (153) (158) 3.3
Charges (net of tax) for integration and exit incentives (15) (6) (60.0)
Effect of purchase price allocation (net of tax) (6) (6) 0.0
Levies and other charges concerning the banking industry (net of tax) (2) 0 (100.0)
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 3 0 (100.0)
Net income 284 343 20.8

Asset Management: 1Q23 vs 1Q22

1Q22 1Q23 %
Net interest income 0 1 n.m.
Net fee and commission income 241 209 (13.3)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value (5) 8 n.m.
Other operating income (expenses) 17 17 0.0
Operating income 253 235 (7.1)
Personnel expenses (23) (23) 0.0
Other administrative expenses (25) (27) 8.0
Adjustments to property, equipment and intangible assets (1) (2) 100.0
Operating costs (49) (52) 6.1
Operating margin 204 183 (10.3)
Net adjustments to loans 0 0 n.m.
Net provisions and net impairment losses on other assets 0 (2) n.m.
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 204 181 (11.3)
Taxes on income (57) (51) (10.5)
Charges (net of tax) for integration and exit incentives (1) 0 (100.0)
Effect of purchase price allocation (net of tax) (1) (1) 0.0
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 0 0 n.m.
Net income 145 129 (11.0)

Asset Management: Q1 vs Q4

4Q22 1Q23 %
Net interest income 1 1 0.0
Net fee and commission income 222 209 (5.9)
Income from insurance business 0 0 n.m.
Profits on financial assets and liabilities at fair value 1 8 700.0
Other operating income (expenses) 14 17 21.4
Operating income 238 235 (1.3)
Personnel expenses (36) (23) (36.1)
Other administrative expenses (32) (27) (15.6)
Adjustments to property, equipment and intangible assets (2) (2) 0.0
Operating costs (70) (52) (25.7)
Operating margin 168 183 8.9
Net adjustments to loans 0 0 n.m.
Net provisions and net impairment losses on other assets 0 (2) n.m.
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 168 181 7.7
Taxes on income (52) (51) (1.9)
Charges (net of tax) for integration and exit incentives 0 0 n.m.
Effect of purchase price allocation (net of tax) (1) (1) 0.0
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests 0 0 n.m.
Net income 115 129 12.2

Insurance: 1Q23 vs 1Q22

1Q22(1) 1Q23 %
Net interest income 0 0 n.m.
Net fee and commission income 1 1 0.0
Income from insurance business 367 399 8.7
Profits on financial assets and liabilities at fair value 0 0 n.m.
Other operating income (expenses) (3) (1) (66.7)
Operating income 365 399 9.3
Personnel expenses (33) (35) 6.1
Other administrative expenses (44) (40) (9.1)
Adjustments to property, equipment and intangible assets (7) (8) 14.3
Operating costs (84) (83) (1.2)
Operating margin 281 316 12.5
Net adjustments to loans 0 0 n.m.
Net provisions and net impairment losses on other assets 0 2 n.m.
Other income (expenses) 0 0 n.m.
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 281 318 13.2
Taxes on income (68) (102) 50.0
Charges (net of tax) for integration and exit incentives (2) (2) 0.0
Effect of purchase price allocation (net of tax) (2) (2) 0.0
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests (1) (2) 100.0
Net income 208 210 1.0

Insurance: Q1 vs Q4

4Q22(1) 1Q23 %
Net interest income 0 0 n.m.
Net fee and commission income 1 1 0.0
Income from insurance business 356 399 12.1
Profits on financial assets and liabilities at fair value 0 0 n.m.
Other operating income (expenses) (2) (1) (50.0)
Operating income 355 399 12.4
Personnel expenses (48) (35) (27.1)
Other administrative expenses (59) (40) (32.2)
Adjustments to property, equipment and intangible assets (9) (8) (11.1)
Operating costs (116) (83) (28.4)
Operating margin 239 316 32.2
Net adjustments to loans 0 0 n.m.
Net provisions and net impairment losses on other assets 101 2 (98.0)
Other income (expenses) 8 0 (100.0)
Income (Loss) from discontinued operations 0 0 n.m.
Gross income (loss) 348 318 (8.6)
Taxes on income (88) (102) 15.9
Charges (net of tax) for integration and exit incentives (7) (2) (71.4)
Effect of purchase price allocation (net of tax) (2) (2) 0.0
Levies and other charges concerning the banking industry (net of tax) 0 0 n.m.
Impairment (net of tax) of goodwill and other intangible assets 0 0 n.m.
Minority interests (23) (2) (91.3)
Net income 228 210 (7.9)

Market leadership in Italy

Note: figures may not add up exactly due to rounding

  • (1) Excluding Corporate centre
  • (2) Data as at 31.3.23
  • (3) Including bonds
  • (4) Data as at 31.12.22
  • (5) Mutual funds; data as at 31.12.22

International Subsidiary Banks by country

Data as at 31.3.23

Total Total % of the
Hungary Slovakia Slovenia Croatia Bosnia Serbia Albania Romania Moldova (*)
Ukraine
CEE Egypt Group
Operating income (€ m) 114 160 33 134 12 96 14 12 5 581 84 665 11.0%
Operating costs (€ m) 31 57 12 51 6 30 7 9 3 205 29 235 9.3%
Net adjustments to loans (€ m) (5) 12 (0) (11) 0 9 (4) 0 0 1 (0) 0 0.1%
Net income (€ m) 38 55 15 166 5 45 9 2 1 336 38 374 19.1%
Customer deposits (€ bn) 5.5 19.5 3.2 12.0 0.9 5.5 1.5 1.1 0.2 49.3 3.4 52.7 9.9%
Customer loans (€ bn) 3.9 17.4 2.3 8.4 0.8 4.6 0.5 0.8 0.1 38.8 1.7 40.4 9.0%
Performing loans (€ bn)
of which:
3.8 17.3 2.3 8.3 0.8 4.6 0.4 0.8 0.1 38.3 1.6 40.0 9.0%
Retail local currency 45% 61% 43% 49% 35% 22% 26% 13% 52% 49% 56% 50%
Retail foreign currency 0% 0% 0% 0% 13% 29% 16% 13% 0% 4% 0% 4%
Corporate local currency 24% 32% 57% 51% 24% 6% 10% 40% 18% 33% 27% 33%
Corporate foreign currency 30% 7% 0% 0% 28% 42% 49% 34% 29% 13% 17% 13%
Non-performing loans (€ m) 82 104 5 174 11 45 9 19 1 450 41 491 9.1%
Non-performing loans coverage 43% 68% 81% 54% 62% 67% 44% 59% 75% 59% 65% 60%
Annualised Cost of credit (1) (bps) n.m. 27 n.m. n.m. 9 80 n.m. 19 83 1 n.m. 0

Note: figures may not add up exactly due to rounding

(*) Considering the limited operations of Pravex Bank in Q1 and, more in general, its not-material size, its income statement has not been consolidated. The subsidiary's balance sheet has been consolidated on the basis of the countervalue of 2022 year-end figures at the exchange rate as at 31.3.23

(1) Net adjustments to loans/Net customer loans

Total exposure(1) by main countries

€ m

DEBT SECURITIES Banking Business
AC FVTOCI FVTPL(2) Total(3) LOANS
EU Countries 45,639 37,198 4,023 86,860 410,827
Austria 759 657 3 1,419 469
Belgium 3,552 2,886 152 6,590 1,347
Bulgaria 0 0 1 1 11
Croatia 280 931 77 1,288 8,259
Cyprus 0 0 0 0 12
Czech Republic 144 37 0 181 959
Denmark 39 38 3 80 107
Estonia 0 0 0 0 4
Finland 270 31 4 305 203
France 7,192 4,449 -377 11,264 7,144
Germany 525 1,792 -78 2,239 4,711
Greece 37 0 23 60 21
Hungary 373 736 15 1,124 4,172
Ireland 903 1,167 406 2,476 486
Italy 23,466 14,384 3,218 41,068 348,795
Latvia 0 0 0 0 19
Lithuania 0 0 0 0 2
Luxembourg 446 803 48 1,297 7,450
Malta 0 0 0 0 34
The Netherlands 1,015 916 151 2,082 1,994
Poland 258 106 0 364 930
Portugal 554 617 -17 1,154 126
Romania 65 376 7 448 943
Slovakia 0 1,065 11 1,076 14,920
Slovenia 1 170 3 174 2,250
Spain 5,737 5,747 376 11,860 4,966
Sweden 23 290 -3 310 493
Albania 81 492 1 574 493
Egypt 75 1,070 0 1,145 2,323
Japan 46 1,408 8 1,462 241
Russia 4 12 0 16 2,033
Serbia 7 474 0 481 4,803
United Kingdom 548 694 62 1,304 14,224
U.S.A. 4,076 8,834 308 13,218 7,935
Other Countries 6,618 6,077 -35 12,660 22,856
Total 57,094 56,259 4,367 117,720 0
465,735

Note: management accounts. Figures may not add up exactly due to rounding

(1) Exposure to sovereign risks (central and local governments), banks and other customers. Book Value of Debt Securities and Net Loans as at 31.3.23

(2) Taking into account cash short positions

(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €74,526m (of which €50,787m in Italy)

Exposure to sovereign risks(1) by main countries

€ m DEBT SECURITIES
Banking Business LOANS
AC FVTOCI FVTPL(2) Total(3)
EU Countries 35,049 28,900 1,402 65,351 10,600
Austria 615 505 0 1,120 0
Belgium 2,595 2,828 130 5,553 0
Bulgaria 0 0 1 1 0
Croatia 150 931 77 1,158 1,554
Cyprus 0 0 0 0 0
Czech Republic 0 0 0 0 0
Denmark 0 0 2 2 0
Estonia 0 0 0 0 0
Finland 255 0 0 255 0
France 6,670 2,733 -588 8,815 3
Germany 138 893 -162 869 0
Greece 0 0 -6 -6 0
Hungary 152 703 15 870 342
Ireland 336 58 3 397 0 Banking business government bond
duration: 6.4y
Italy 17,135 12,449 1,856 31,440 8,325 Adjusted duration due to hedging: 0.9y
Latvia 0 0 0 0 19
Lithuania 0 0 0 0 0
Luxembourg 266 432 -20 678 0
Malta 0 0 0 0 0
The Netherlands 828 47 2 877 0
Poland 28 64 0 92 0
Portugal 389 617 -27 979 0
Romania 65 376 4 445 4
Slovakia 0 944 11 955 142
Slovenia 1 163 3 167 162
Spain 5,426 5,157 101 10,684 49
Sweden 0 0 0 0 0
Albania 81 492 1 574 0
Egypt 75 1,070 0 1,145 523
Japan 0 847 0 847 0
Russia 0 12 0 12 0
Serbia 7 474 0 481 185
United Kingdom 0 232 -2 230 0
U.S.A. 3,378 7,453 133 10,964 0
Other Countries 2,258 3,442 -60 5,640 4,747
Total 40,848 42,922 1,474 85,244 0
16,055

Note: management accounts. Figures may not add up exactly due to rounding

(1) Exposure to central and local governments. Book Value of Debt Securities and Net Loans as at 31.3.23

(2) Taking into account cash short positions

(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €57,519m (of which €48,064m in Italy). The total of FVTOCI reserves related to Banking business amounts to -€1,233m (of which -€214m in Italy)

Exposure to banks by main countries(1)

€ m

AC FVTOCI FVTPL(2) Total(3) LOANS
EU Countries 2,000 4,357 1,414 7,771 18,651
Austria 128 121 3 252 216
Belgium 11 48 20 79 305
Bulgaria 0 0 0 0 0
Croatia 0 0 0 0 42
Cyprus 0 0 0 0 0
Czech Republic 0 37 0 37 10
Denmark 26 8 1 35 50
Estonia 0 0 0 0 0
Finland 10 20 3 33 12
France 284 1,104 151 1,539 4,171
Germany 279 468 79 826 1,870
Greece 0 0 29 29 11
Hungary 157 33 0 190 518
Ireland 36 0 -9 27 170
Italy 790 1,080 825 2,695 9,811
Latvia 0 0 0 0 0
Lithuania 0 0 0 0 0
Luxembourg 92 258 40 390 268
Malta 0 0 0 0 0
The Netherlands 59 369 27 455 286
Poland 0 34 0 34 1
Portugal 0 0 0 0 2
Romania 0 0 3 3 92
Slovakia 0 121 0 121 2
Slovenia 0 7 0 7 1
Spain 110 472 244 826 752
Sweden 18 177 -2 193 61
Albania 0 0 0 0 31
Egypt 0 0 0 0 24
Japan 34 388 0 422 32
Russia 0 0 0 0 116
Serbia 0 0 0 0 26
United Kingdom 145 286 36 467 665
U.S.A. 159 511 131 801 68
Other Countries 64 1,911 -13 1,962 2,749
Total 2,402 7,453 1,568 11,423 0
22,362

Note: management accounts. Figures may not add up exactly due to rounding

(1) Book Value of Debt Securities and Net Loans as at 31.3.23

(2) Taking into account cash short positions

(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €9,046m (of which €1,407m in Italy)

Exposure to other customers by main countries(1)

DEBT SECURITIES
Banking Business LOANS
AC FVTOCI FVTPL(2) Total(3)
EU Countries 8,590 3,941 1,207 13,738 381,576
Austria 16 31 0 47 253
Belgium 946 10 2 958 1,042
Bulgaria 0 0 0 0 11
Croatia 130 0 0 130 6,663
Cyprus 0 0 0 0 12
Czech Republic 144 0 0 144 949
Denmark 13 30 0 43 57
Estonia 0 0 0 0
Finland 5 11 1 17 191
France 238 612 60 910 2,970
Germany 108 431 5 544 2,841
Greece 37 0 0 37 10
Hungary 64 0 0 64 3,312
Ireland 531 1,109 412 2,052 316
Italy 5,541 855 537 6,933 330,659
Latvia 0 0 0 0
Lithuania 0 0 0 0
Luxembourg 88 113 28 229 7,182
Malta 0 0 0 0
The Netherlands 128 500 122 750 1,708
Poland 230 8 0 238 929
Portugal 165 0 10 175 124
Romania 0 0 0 0 847
Slovakia 0 0 0 0 14,776
Slovenia 0 0 0 0 2,087
Spain 201 118 31 350 4,165
Sweden 5 113 -1 117 432
Albania 0 0 0 0
Egypt 0 0 0 0 462
1,776
Japan 12 173 8 193 209
Russia 4 0 0 4 1,917
Serbia 0 0 0 0 4,592
United Kingdom 403 176 28 607 13,559
870 44 1,453 7,867
U.S.A.
Other Countries
539
4,296
724 38 5,058 15,360

Note: management accounts. Figures may not add up exactly due to rounding

(1) Book Value of Debt Securities and Net Loans as at 31.3.23

(2) Taking into account cash short positions

(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €7,961m (of which €1,316m in Italy)

"The manager responsible for preparing the company's financial reports, Fabrizio Dabbene, declares, pursuant to paragraph 2 of Article 154 bis of the Consolidated Law on Finance, that the accounting information contained in this presentation corresponds to the document results, books and accounting records".

* * *

This presentation includes certain forward looking statements, projections, objectives and estimates reflecting the current views of the management of the Company with respect to future events. Forward looking statements, projections, objectives, estimates and forecasts are generally identifiable by the use of the words "may," "will," "should," "plan," "expect," "anticipate," "estimate," "believe," "intend," "project," "goal" or "target" or the negative of these words or other variations on these words or comparable terminology. These forward-looking statements include, but are not limited to, all statements other than statements of historical facts, including, without limitation, those regarding the Company's future financial position and results of operations, strategy, plans, objectives, goals and targets and future developments in the markets where the Company participates or is seeking to participate.

Due to such uncertainties and risks, readers are cautioned not to place undue reliance on such forward-looking statements as a prediction of actual results. The Group's ability to achieve its projected objectives or results is dependent on many factors which are outside management's control. Actual results may differ materially from (and be more negative than) those projected or implied in the forward-looking statements. Such forward-looking information involves risks and uncertainties that could significantly affect expected results and is based on certain key assumptions.

All forward-looking statements included herein are based on information available to the Company as of the date hereof. The Company undertakes no obligation to update publicly or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by applicable law. All subsequent written and oral forward-looking statements attributable to the Company or persons acting on its behalf are expressly qualified in their entirety by these cautionary statements.

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