Quarterly Report • Jul 30, 2024
Quarterly Report
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1H24 Results
Best-in-class Wealth Management, Protection & Advisory, Leading in Technology

July 30, 2024

| Best-in-class profitability | €4.8bn | Net income, best six months ever | |
|---|---|---|---|
| Effective Cost management |
38.3% | Cost/Income ratio, best-in-class in Europe | |
| Zero-NPL Bank | 1.0% | Net NPL ratio(1) , at historical lows |
|
| Rock -solid capital position |
>13.5% | Fully phased-in CET1 ratio, further increasing | |
| Strong and sustainable | €3.3bn | Accrued dividends |
|
| value creation and distribution |
€1.7bn | Share buyback, launched in June | |
| World-class position in | €0.5bn | Contribution already deployed(2) | |
| Social Impact | ~1,000 | Dedicated People |
|
| 2024-2025 Net income guidance raised to >€8.5bn |
(1) According to EBA definition
(2) Over the 2023-1H24 period, out of €1.5bn total contribution over the 2023-2027 period. As a cost for the Bank (including ~€0.5bn structure costs related to the ~1,000 People dedicated to sustain the initiatives/projects)
MIL-BVA362-03032014-90141/VR

(1) Restated for the adoption of IFRS 17 and IFRS 9 by the Group's insurance companies

Note: figures may not add up exactly due to rounding


2024-2025 dividend yield(1) >10%


(1) By Top Employers Institute
(2) Direct and indirect. Increase vs 1H23 almost entirely due to direct taxes
(3) Deriving from Non-performing loans outflow
1H24: the best six months ever
ISP is fully equipped for further success
Appendix: 2022-2025 Business Plan proceeding at full speed


€4.8bn Net income (+13% vs 1H23), €5.0bn when excluding the final Deposit Guarantee Scheme contribution
€2.5bn Net income in Q2 (+9% vs 2Q23, +7% vs 1Q24), the best quarter since 2007
Best six months ever for Operating income (+10% vs 1H23), Operating margin (+17%) and Gross income (+15%)
Q2 the best quarter ever for Net interest income (+2% vs 1Q24), Operating income and Operating margin
Strong acceleration in Commissions (+7% vs 1H23, +5% vs 1Q24) and Insurance income (+6% vs 1H23, best six months ever)
€20bn increase in Customer financial assets in Q2 exceeding €1.35 trillion (+€102bn vs 30.6.23)
Costs down while strongly investing in technology, with the lowest-ever half-yearly Cost/Income ratio (38.3%)
Lowest-ever NPL stock (net NPL ratio at 1.0%(1)) with further increase in NPL coverage ratio (+1.7pp vs 1H23)
NPL inflow at historical low, driving annualised Cost of risk to 26bps, with no overlays released
Fully phased-in CET1 ratio up at >13.5%, taking into account €1.7bn buyback launched in June
€3.3bn cash dividends already accrued in H1, of which ~€3.0bn to be paid in November as an interim dividend(2)
World-class position in Social Impact with ~€1.5bn contribution(3) (€0.5bn already deployed(4)) and ~1,000 dedicated People
(1) According to EBA definition
(2) Relevant resolution from the Board of Directors to be defined on 31.10.24 when approving results as at 30.9.24
(3) Over the 2023-2027 period. As a cost for the Bank (including ~€0.5bn structure costs related to the ~1,000 People dedicated to sustain the initiatives/projects)
(4) Over the 2023-1H24 period
1H24 P&L; € m

Note: figures may not add up exactly due to rounding
(1) Net provisions and net impairment losses on other assets, Other income (expenses), Income (Loss) from discontinued operations
(2) Charges (net of tax) for integration and exit incentives, Effect of purchase price allocation (net of tax), Levies and other charges concerning the banking and insurance industry (net of tax), Impairment (net of tax) of goodwill and other intangible assets, Minority interests
(3) Including the final contribution to the Deposit Guarantee Scheme: €350m pre-tax (€235m net of tax), our estimated commitment for the year
2Q24 P&L; € m

Note: figures may not add up exactly due to rounding
(1) Net provisions and net impairment losses on other assets, Other income (expenses), Income (Loss) from discontinued operations
(2) Charges (net of tax) for integration and exit incentives, Effect of purchase price allocation (net of tax), Levies and other charges concerning the banking and insurance industry (net of tax), Impairment (net of tax) of goodwill and other intangible assets, Minority interests





Note: figures may not add up exactly due to rounding
(1) Including hedging on core deposits (as at 30.6.24: ~€160bn core deposits hedged, 4-year duration, ~120bps yield, ~€2.4bn monthly maturities)


Note: figures may not add up exactly due to rounding. 2023 and 1Q24 data restated to reflect the 30.6.24 consolidation perimeter (1) Net of duplications between Direct deposits and Indirect customer deposits


(1) Excluding Corporate Centre
(2) AM = Asset Management
(3) BdT WM = Banca dei Territori Wealth Management

ISP's integrated Bancassurance model generates benefits for customers and the Group:
Note: figures may not add up exactly due to rounding
(1) Individuals. Not including Credit Protection Insurance. Banca dei Territori division perimeter


(1) Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); BBVA, Commerzbank, HSBC, ING Group, Standard Chartered and UBS (31.3.24 data); Barclays and Société Générale (31.12.23 data)

Note: figures may not add up exactly due to rounding
(1) Valore Insieme also available for Banca dei Territori Affluent clients
(2) Direct deposits, Assets under management and Assets under administration
(3) Valore Insieme, Private Advisory, WE ADD and Sei
(4) On top of traditional Commissions from Management, dealing and consultancy activities
by 360-degree advisory services


Note: figures may not add up exactly due to rounding
(1) Clients currently served by Banca dei Territori with one of the following features: high income/spending or combinations of significant AuM/age/complex investment products
MIL-BVA362-03032014-90141/VR Strong growth in revenues and effective Cost management driving the lowest-ever Cost/Income ratio while strongly investing in technology



and ~75 to exit by the end of the year), already agreed with Labour Unions and fully provisioned
▪ ~3,850 hires in 2021-1H24 and an additional ~750 hires of young people by 2025
MIL-BVA362-03032014-90141/VR



(1) Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); Barclays, BBVA, Commerzbank, Crédit Agricole S.A., HSBC, ING Group, Société Générale, Standard Chartered and UBS (31.3.24 data)



Note: figures may not add up exactly due to rounding.
(1) According to EBA definition
(2) 2023 and 1Q24 balance sheet data restated to reflect the consolidation of Romanian First Bank S.A.
(3) Inflow to NPL (Bad loans, Unlikely to pay and Past due) from Performing loans
(4) Inflow to NPL (Bad loans, Unlikely to pay and Past due) from Performing loans minus outflow from NPL into Performing loans

(1) Including only banks in the EBA Transparency Exercise. Sample: BNP Paribas, Deutsche Bank, Nordea, Santander and UniCredit as at 30.6.24; BBVA, Commerzbank, Crédit Agricole Group, ING Group and Société Générale as at 31.3.24 (2) According to EBA definition. Data as at 30.6.23
Source: EBA Transparency Exercise, Investor presentations, press releases, conference calls and financial statements
22


(1) Including only banks in the EBA Transparency Exercise. Sample BNP Paribas, Deutsche Bank, Nordea, Santander and UniCredit as at 30.6.24; BBVA and Société Générale as at 31.3.24; Crédit Agricole Group and ING Group as at 31.12.23
Source: Investor presentations, press releases, conference calls and financial statements

Note: figures may not add up exactly due to rounding


▪ No contribution at Group level from Russian subsidiary Net income
MIL-BVA362-03032014-90141/VR


▪ Strong organic capital generation thanks to high and sustainable profitability, capital light business model and best-in-class capabilities for structural RWA optimisation
Note: figures may not add up exactly due to rounding
(1) €3.3bn accrued dividends and ~€0.2bn AT1 coupon for 1H24
(2) 30.6.24 financial statements considering the total absorption of DTA related to IFRS9 FTA, DTA convertible in tax credit related to goodwill realignment and adjustments to loans, DTA related to the public cash contribution covering the integration and rationalisation charges relating to the acquisition of operations of the two former Venetian banks, as well as the expected absorption of DTA related to the combination with UBI Banca and to the agreement with trade unions signed on 16.11.21 and DTA on losses carried forward, and the expected distribution on the 1H24 Net income of insurance companies
MIL-BVA362-03032014-90141/VR

Note: figures may not add up exactly due to rounding
(1) Including the impact of €1.7bn buyback launched in June
(2) Of which ~20bps in the 2026-2033 period, including ~10bps in 2026 related to FRTB


Note: figures may not add up exactly due to rounding
(1) Preliminary management data, considering the €1.7bn buyback launched in June
(2) Combined Buffer Requirement
(3) Last twelve-month average
(4) Excluding the Reserve Requirement
(5) €132bn TLTRO III (borrowed over the 2019-2021 period) reimbursed. Only €60m remaining to be reimbursed by VUB Banka (maturity 25.9.24)

| NOT EXHAUSTIVE Result achieved vs BP target x |
||||
|---|---|---|---|---|
| 2022-2025 Business Plan main ESG initiatives |
Results achieved as at 30.6.24 (2022-1H24) |
2022-2025 Business Plan targets |
||
| Unparalleled support to address social needs |
Expanding food and shelter program for people in need |
>41.8m interventions |
50m 84% |
|
| Strong focus on financial inclusion |
New social lending(1) | €17.2bn | €25bn 69% |
|
| Continuous commitment to culture |
Progetto Cultura and Gallerie d'Italia museums |
30,000sqm across 4 venues with ~1,600,000 visitors |
30,000sqm 100% |
|
| Promoting innovation |
Promoting innovation | >€105m investments in startups 528 innovation projects launched |
€100m >100% 800 66% |
World-class position in Social Impact further strengthened with ~€1.5bn contribution(2) (€0.5bn already deployed(3)) and ~1,000 dedicated People
(1) New lending to support non-profit activities, vulnerable and young people and urban regeneration
(2) Over the 2023-2027 period. As a cost for the Bank (including ~€0.5bn structure costs related to the ~1,000 People dedicated to sustain the initiatives/projects), already taken into account in the 2024-2025 guidance (3) Over the 2023-1H24 period

x Result achieved vs BP target
| NOT EXHAUSTIVE | x | Result achieved vs BP target | ||
|---|---|---|---|---|
| 2022-2025 Business Plan main ESG initiatives |
Results achieved as 2022-2025 Business Plan at 30.6.24 (2022-1H24) targets |
|||
| New lending to support the green economy, circular economy and ecological transition (including Mission 2 NRRP(1)) |
~€59bn(3) | €76bn(4) | 77% | |
| Supporting clients through the ESG/climate transition |
of which circular economy new lending(2) |
~€10bn | €8bn | >100% |
| New green lending to individuals(5) | €6.7bn | €12bn | 56% | |
| ESG Labs | 15 opened |
>12 | >100% | |
| AuM invested in ESG products in % of total AuM(6) |
76.4% | 60% | >100% | |
| Accelerating on commitment to Net-Zero |
Energy acquired from renewable sources | ~90%(7) 100% in Italy |
100%(8) | ~90% |
| (1) National Recovery and Resilience Plan (2) Including green and circular criteria (3) 2021-1H24. Starting from 30.6.24 the figure also includes the 2022-1H24 (4) In the 2021-2026 period (5) Starting from 30.6.24 the cumulative amount of green mortgages issued by ISBD since 2023 is also included (6) Eurizon perimeter - |
▪ Financed emissions reduction: ― ― cumulative amount of transition finance pertaining to the foreign activities of the Group ― ▪ funds and AM products pursuant to art.8 and 9 SFDR 2019/2088 |
Targets set for 2 additional sectors (Iron & Steel and Commercial Real Estate) >22% absolute reduction in 2023 vs 2022 for the six high-emitting NZBA sectors with disclosed 2030 targets(9) SBTi documentation for validation submitted in March 2024 €9.8bn green and social bonds (14 issuances in 2022-1H24 period) |
(7) Data as at 31.3.24 (8) At Group level in 2030
(9) Oil & Gas, Power generation, Automotive, Coal mining, Iron & Steel and Commercial Real Estate
1H24: the best six months ever
ISP is fully equipped for further success
Appendix: 2022-2025 Business Plan proceeding at full speed


| The Italian economy is resilient thanks to solid fundamentals | Italian GDP YoY evolution | |
|---|---|---|
| Households | ▪ Strong Italian household gross wealth at ~€11,500bn, of which >€5,100bn in financial assets, coupled with low household debt and debt-service ratios ▪ Household debt to gross disposable income at 59% in 4Q23, far lower than 88% in the Euro area ▪ Less vulnerability to mortgage rate growth: 66% of mortgages at fixed rates (vs ~20% before the financial crisis) and 20% of floating-rate mortgages issued in 2023 had interest-rate caps ▪ Outstanding deposits 50% higher than 2008 and almost double the stock of loans |
% 1.2 1.0 0.7-1.0 2023 2024 2025 forecast(1) forecast(1) |
| Corporates | ▪ Very resilient SMEs, with historically-low default rates, high liquidity and improved financial leverage (34% in 2023 vs 50% in 2011) ▪ Export-oriented companies highly diversified in terms of industries and markets; Italian exports have outperformed Germany's by 7% over the past 5 years(2) ▪ Lower dependence on bank credit, declining from 66% of total financial debt in 2011 to 47% in 2023 |
Italian corporate liquidity Deposits/Loans to non-financial companies, % |
| Italian Government/ EU support |
▪ As part of the revised Italian Recovery and Resilience Plan, total EU support rises to €194bn, of which €102bn already received and partially invested. The Commission has given the green light for the disbursement of the fifth installment of €11bn, and the Government has requested the payment of the sixth installment of €8.5bn. A material acceleration in effective spending is expected in 2024-2025 |
66 62 56 32 |
| Banking system | ▪ The banking system is massively capitalised, highly liquid, strongly supporting households and companies, and heavily engaged in the twin transition (digital and green) of the Italian economy |
20 2007-12 2013-19 2020-21 2022-23 Jan.- May 24 |
▪ Inflation at 0.9% in June 2024, vs 2.5% in the Eurozone and the unemployment rate at the lowest level of the past sixteen years (6.8% in May 2024)
▪ In 1H24, the ratings and outlook/trend on Italy were confirmed/left unchanged by Morningstar DBRS, Fitch, S&P and Moody's
(1) Source: Intesa Sanpaolo (July 2024)
(2) % change exports in goods (in nominal values), May 2024 vs May 2019: Italy +27%, Germany +19.9%

Note: figures may not add up exactly due to rounding
(1) Fully phased-in CET1. Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); Barclays, BBVA, Commerzbank, Crédit Agricole S.A., HSBC, ING Group, Société Générale, Standard Chartered and UBS (31.3.24 data)
(2) Total illiquid assets include net NPL stock, Level 2 assets and Level 3 assets. Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea and Santander (30.6.24 data); UniCredit (net NPL 30.6.24 data and Level 2 and Level 3 assets 31.12.23 data); BBVA and UBS (31.3.24 data); Barclays, Commerzbank, Crédit Agricole S.A., HSBC, ING Group, Société Générale and Standard Chartered (net NPL 31.3.24 data and Level 2 and Level 3 assets 31.12.23 data)
(3) And the expected distribution on the Net income of insurance companies
(4) Calculated as the difference between the fully phased in CET1 ratio vs requirements SREP + combined buffer considering macroprudential capital buffers and estimating the Countercyclical Capital Buffer
(5) Sample: BNP Paribas, Deutsche Bank, Nordea, Santander and UniCredit as at 30.6.24; BBVA, Commerzbank, Crédit Agricole S.A., ING Group and Société Générale as at 31.3.24
(6) Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); BBVA, Commerzbank, HSBC, ING Group, Standard Chartered and UBS (31.3.24 data); Barclays and Société Générale (31.12.23 data)
(7) Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); Barclays, BBVA, Commerzbank, Crédit Agricole S.A., HSBC, ING Group, Société Générale, Standard Chartered and UBS (31.3.24 data)
(8) Sample: BNP Paribas, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); BBVA, Commerzbank, Standard Chartered and UBS (31.3.24 data); Barclays, Crédit Agricole S.A., Deutsche Bank, HSBC, ING Group and Société Générale (31.12.23 data)


% (1) Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); Barclays, BBVA, Commerzbank, HSBC, ING Group, Société Générale, Standard Chartered and UBS (31.3.24 data) (2) Sample: BNP Paribas, Deutsche Bank, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); BBVA, Commerzbank, HSBC, ING Group, Standard Chartered and UBS (31.3.24 data); Barclays and Société Générale (31.12.23 data) (3) Sample: BNP Paribas, Lloyds Banking Group, Nordea, Santander and UniCredit (30.6.24 data); BBVA, Commerzbank, Standard Chartered and UBS (31.3.24 data); Barclays, Deutsche Bank, HSBC, ING Group and Société Générale (31.12.23 data)
Fully equipped for further success thanks to a well-diversified and resilient business model
Well on track to deliver Net income >€8.5bn in 2024-2025 and ready to leverage on our leadership in Wealth Management, Protection & Advisory
| Revenues | Solid growth in Revenues driven by further increase in Net interest income (also thanks to higher contribution from core deposits hedging) and growth in Commissions and Insurance, leveraging on our leadership in Wealth Management, Protection & Advisory |
|||
|---|---|---|---|---|
| Operating costs | Stable Operating costs despite tech investments, mainly thanks to lower Personnel expenses (already agreed voluntary exits and non recurring component in 2023) |
▪ ▪ |
Net income >€8.5bn 70% cash payout ratio |
|
| Cost of risk | Low Cost of risk driven by Zero-NPL Bank status and high-quality loan portfolio |
▪ EPS vs 2023 |
Further growth in DPS and | |
| Levies and other charges concerning the banking industry |
Lower Levies and other charges concerning the banking industry due to no further contribution to the Resolution Fund |
>10% dividend yield(1) | ||
| ▪ Additional distributions for 2024 to be quantified at full-year results approval ▪ Further future distributions to be evaluated year by year |
1Q24: the best six months ever
ISP is fully equipped for further success
Appendix: 2022-2025 Business Plan proceeding at full speed



▪ 100% of initiatives launched with >90% progressing ahead of schedule
▪ ISP recognised as Top Employer 2024(1) for the third consecutive year and received the Best Talent Acquisition Team prize in the 2023 LinkedIn Talent Awards
▪ Intesa Sanpaolo placed first in the LinkedIn Top Companies 2024 ranking as the best company in Italy for career development and professional growth



| Key highlights | |
|---|---|
| Structural Cost reduction, enabled by technology |
▪ operational with ~470 dedicated specialists ▪ Commercial launch of on 15.6.23 and release of the App on iOS and Android stores; go live of the new official showcase website ▪ Completed the first and second customer migrations from ISP to (October 2023 and March 2024) ▪ Insourcing of core capabilities in IT ongoing with ~2,100 people already hired ▪ product range has been consolidated and enriched ("SpensieRata", virtual cards, credit cards, prepaid cards, protection, loans, etc) ▪ Ongoing extension of the platform to the entire Group ▪ Completed the release of Internet Banking (web application) ▪ AI Lab in Turin operational (setup of Centai Institute) ▪ 839 branches closed since 4Q21 in light of launch ▪ Digital platform for analytical cost management up and running, with 42 efficiency initiatives already identified ▪ Extended the Hub Procurement system, with full coverage of the centralised purchasing management perimeter. Started the pilot project in Procurement Analytics ▪ Rationalisation of real estate in Italy in progress, with a reduction of ~500k sqm since 4Q21 ▪ ~5,400 voluntary exits(1) since 2022 ▪ Completed the update of functions and digital services in Serbia, Hungary, Romania, Croatia and Slovenia. Ongoing implementation of new functions in Slovakia, in line with the roll-out phase ▪ Completed the activities to improve the customer experience of branch digital processes in Hungary, Slovenia, Albania and Croatia (i.e. use of Artificial Intelligence and the new chatbot Navigated Experience functionality) ▪ Go-live of the new core banking system in Egypt and alignment of digital channels ▪ Ongoing activities to progressively release applications for the target platform in the remaining countries of the International Subsidiary Banks Division ▪ Digital Process Transformation: processes identified and activated E2E transformation activities (especially involving procurement processes, customer onboarding, hereditary succession process management, bank account closing process and control management processes). The E2E transformation activities will leverage both on Process Intelligent Automation and traditional reengineering methods. Released new digital solutions for customer onboarding, current accounts closing, and inheritance management processes for a first group of branches (roll-out phase ongoing) ▪ In line with the SkyRocket plan, the new Cloud Region in Turin is fully operational (in addition to the Milan Cloud Region made available in June 2022) and has enabled launch with an entirely Italy-based infrastructure (including disaster recovery) ▪ Launched digitalisation projects related to Artificial Intelligence (AI) and Distributed Ledger Technology (DLT) at Eurizon. In the AI area, started the implementation of the Proof of Concepts in the Group's infrastructure. Regarding DLT, tests for the tokenisation of mutual funds were successfully completed |
| The Intesa Sanpaolo Mobile app was recognised by Forrester as the "Global Mobile Banking Apps Leader" and "Global Digital Experience Leader" for the second consecutive year, ranking first worldwide among all banking apps evaluated |


New technology backbone already available to mass market retail clients through , to be progressively extended to the entire Group

New digital channels ( ) to attract new customers and better serve ISP customers with a low cost-to-serve model

Artificial intelligence to further unlock new business opportunities, increase operational efficiency and further improve the management of risks
(1) Additional contribution to 2025 Gross income from isytech, isybank, Fideuram Direct and AI not envisaged in the Business Plan, offsetting the impact from higher inflation and renewal of the Labour contract


Key elements of our cloud-based digital platform
Faster time-tomarket
Enhanced cybersecurity protection
▪ Across segments ▪ Across products
▪ Across

The first leading bank fully adopting a next-gen, cloud-based core banking solution
MIL-BVA362-03032014-90141/VR
Unique digital customer experience…
… already appreciated by the market
<3 minutes average onboarding time
required to open an account
accounts and cards for client banking needs

▪ Qorus Banking Innovation Award 2023
▪ CIO+ Italia Award 2023
▪ >40% of total sales to retail ISP Group customers already digital(1) today
~350,000 migrated customers(2)
>100,000 accounts opened by new customers
~€2.1bn customer deposits


| Product offering broader than digital challengers(1)… | |||||||
|---|---|---|---|---|---|---|---|
| Fully accessible product catalogue, in continuous evolution(2) |
Peer 1 | Peer 2 | Peer 3 | Peer 4 | |||
| Debit cards | |||||||
| Cards | Cards in eco-sustainable material |
||||||
| EU and extra-EU withdrawals |
|||||||
| Transfers | |||||||
| Tax incentives related transfer |
|||||||
| Payments | Payments from account to account |
||||||
| Payments to Public Administration |
(3) | (4) | (4) | (4) | |||
| Salary advance | |||||||
| Credit | Personal loans | ||||||
| Mortgages |
MIL-BVA362-03032014-90141/VR Accelerated the development of 's innovative digital features, further enriching the customer experience 2022-2025 Business Plan proceeding at full speed




An innovative digital bank business model with <30% Cost/Income:
from the adoption of generative AI solutions
| Dedicated program to adopt AI at scale… | … with strong benefits for the Group | ||||
|---|---|---|---|---|---|
| ▪ Group-wide adoption of AI through the development of AI use cases favouring: ― Better commercial effectiveness (examples of use cases underway/live: pricing optimisation through one-to-one pricing based on AI models, marketing propensity |
AI use cases, # | x | Dedicated AI specialists ~150 |
||
| Holistic impact | intelligence to identify cross/up-selling opportunities analysing purchasing behavioural patterns) ― Operational efficiency (e.g., conversational platform, with 80% of conversations already managed end-to-end, chatbot, controls) |
||||
| ― Strengthened Risk management (e.g., cyber security, cyber fraud, AML, VaR), regulatory analysis (ISP is the first European bank to use AI for regulatory analysis thanks to Aptus.AI) and ESG (e.g., Real Estate management) |
80 | ||||
| ▪ Skills and solutions sourcing with: |
|||||
| Partnerships and agreements |
― Third-party agreements (e.g., Google, Microsoft, iGenius) ― Partnerships with Academia (e.g., Normale di Pisa, London City University & Fujitsu Laboratory of Europe, ZHAW Zurich University of Applied Sciences, Bicocca University) ― CENTAI, ISP research center for artificial intelligence |
35 | |||
| ▪ Ethical principles of responsible adoption through: |
30.6.23 | 30.6.24 | 2025 | ||
| Responsible and effective adoption |
― Clear responsibility of business owner and guaranteed human presence in the loop ― Guardrail adoption ensures data quality, fairness and explainability ▪ >300 resources involved in AI Project and Cloud Center of Excellence |
~150 | ~170 | ~300 | |
| ▪ Rationalised solutions/tools to empower ISP People |
|||||
| First adoptions of GenAI | solutions, developed in the GenAI Laboratory, already tested in |
~€100m additional contribution to 2025 Gross income, not envisaged in the 2022-2025 Business Plan, not |
including potential upside |


Growth in Commissions, driven by Wealth Management, Protection & Advisory


Growth in Commissions, driven by Wealth Management, Protection & Advisory


MIL-BVA362-03032014-90141/VR

A unique Digital Wealth Platform for customers seeking to invest remotely in listed markets and asset management products enabled by state-of-the-art technology

Significant development for all services with >€2.75bn Customer financial assets and ~74k clients as at 30.6.24
(1) 1H24 vs 1H23
Recent



Unparalleled support to
address social
needs


(2) Positioning event: event in which a leading player illustrates innovation topics; match-making event: event which fosters a match between supply and demand of innovation
(3) On 25.4.24, UNEP announced the creation of the Forum for Insurance Transition to Net Zero (FIT), a new UN-led and convened structured dialogue and multistakeholder forum to support the necessary acceleration and scaling up of voluntary climate action by the insurance industry and key stakeholders. Intesa Sanpaolo Vita is one of the Founding FIT Participants. On the same date, the NZIA was discontinued
(5) Glasgow Financial Alliance for Net-Zero
(6) Institutional Investors' Group on Climate Change
(4) In 4Q21 adhesion to Net-Zero Banking Alliance, Net-Zero Asset Managers Initiative, Net-Zero Asset Owner Alliance and Net-Zero Insurance Alliance (now FIT)
Supporting clients through ESG/climate transition ▪ ~€59bn disbursed in the period 2021-1H24(1) out of the €76bn in new lending available for the green economy, circular economy and green transition(2) ▪ ~€1.8bn(3) of Green Mortgages in 1H24 (€6.7bn in 2022-1H24) out of the €12bn of new Green lending to individuals throughout the 2022-2025 Business Plan ▪ €8bn circular economy credit facility announced in the 2022-2025 Business Plan. In 1H24, ISP, Strategic Partner of Ellen MacArthur Foundation since 2015, assessed and validated 176 projects for an amount of ~€8bn; granted ~€3,5bn for 88 transactions (of which >€2.1bn related to green criteria) and disbursed €1.3bn, taking into account previously granted amounts (of which €1bn related to green criteria). Overall, since 2022, 962 projects assessed and validated for an amount of ~€28.8bn, granted 560 transactions for an amount of ~€15.5bn (of which €9.6bn related to green criteria), with ~€10bn disbursed taking into account projects previously agreed (of which €7.9bn related to green criteria). In 1H24, ISPIC supported the Group in selecting eligible financing for securitisation in the context of the Circular Economy and Green Economy. In 1H24, the collaboration between ISP, ISPIC, Fondazione Cariplo and Cariplo Factory on Circular Economy issues continued, also through the Circular Economy Lab ▪ Activated 15 ESG Laboratories (in Venice, Padua, Brescia, Bergamo, Cuneo, Bari-Taranto, Rome, Naples-Palermo, Milan, Turin, Florence , Macerata and Chieti), physical and virtual meeting points to support SMEs in approaching sustainability, and evolution of the advisory services offered by partners (e.g. Circularity, Nativa, CE Lab and others) ▪ In 2024, the S-Loan offering was redesigned from six lines to three: S-Loan ESG, S-Loan CER and S-Loan Diversity. Disbursed €0.7bn in 1H24, (~€5.9bn since launch of the product line in July 2020) ▪ Completed the implementation of the ESG/Climate evolution of the Non-Financial Corporate credit framework, leveraging on ESG sectoral assessment and ESG sectoral strategy, ESG scoring at counterparty level and new guidelines on sustainable products; defined the methodology of analysis of the transition plan of Oil & Gas, Power Generation and Automotive customers and gradual extension to other Net Zero sectors ▪ ESG advisory to corporates to steer the energy transition through a scalable approach, with a focus on energy, infrastructure and the automotive & industrial sectors ▪ Significant development of the ESG value proposition initiative for Corporate, SME and Retail segments in all the banks of the International Subsidiary Banks Division(4) thanks to the expansion of the Retail product catalogue and the launch of the Green Dedicated S-Loan in VUB Banka ▪ Enhancement of ESG investment products for asset management with penetration increasing to 76.4% of total AuM(5); continued expansion of IBIPs(6) product catalog of new Art.8 products; continuous maintenance and an increase in investment options (art.8 and 9 of SFDR) underlying the insurance products available to customers to 81% (1H24) ▪ Strong commitment to Stewardship activities: in 1H24, Eurizon Capital SGR took part in 1,248 shareholders' meetings (of which 91% are issuers listed abroad) and 530 engagements (of which 37% on ESG issues); in 1H24, Fideuram took part in 45 shareholders' meetings and 88 engagements (of which 80% on ESG issues)

▪ The "ESG Ambassador" role was established in the Private Banking Division – for the pilot phase, now completed, 34 Private Bankers, selected among the approximately 6,000 belonging to the Fideuram and Intesa Sanpaolo Private Banking Networks on the basis of their attention to ESG issues - with the aim of promoting a culture of sustainability in the territories to which they belong, promoting sustainable behavior and representing a listening point for the needs of customers and Private Bankers. The executive phase will be launched by the end of the year
In April 2024, appointment of a Chief Sustainability Officer with the creation of a dedicated governance area consolidating ESG activities, enhancing ESG business steering, and with a strong commitment to social matters and the fight against inequalities, a continuous support for culture and a significant contribution to sustainability through innovation projects and investments in startups
the

The only Italian bank included in the Dow Jones Sustainability Indices

Top ranking(1) for Sustainability
| तिग्रह | |
|---|---|
First bank in Europe and second world-wide in 2024 Corporate Knights ''Global 100 Most Sustainable Corporations in the World Index''
Ranked first among peer group by Sustainalytics (2024 ESG Industry Top rated and 2024 ESG Regional Top rated)

In September 2023, ISP was ranked the first bank in Europe in the Refinitiv D&I Index 2023
In the 2023 ranking by Institutional Investor, ISP was confirmed first in Europe for ESG aspects
| (2) | ||||
|---|---|---|---|---|
| 74 | A | AA | 84 | 9.3 |
| 66 | A | AA | 80 | 12.9 |
| 66 | A | AA | 79 | 13.9 |
| 63 | A | AA | 69 | 17.8 |
| 63 | A | AA | 69 | 18.2 |
| 62 | A | AA | 67 | 19.2 |
| 61 | A | AA | 59 | 19.2 |
| 61 | A | AA | 59 | 21.9 |
| 60 | B | AA | 59 | 22.0 |
| 59 | B | AA | 56 | 23.3 |
| 58 | B | AA | 55 | 23.3 |
| 58 | B | AA | 55 | 23.7 |
| 55 | B | AA | 55 | 24.2 |
| 53 | B | AA | 55 | 24.4 |
| 53 | C | AA | 48 | 25.0 |
| 49 | C | A | 43 | 27.1 |

(1) ISP peer group
(2) Bloomberg Disclosure Score
Source: Bloomberg ESG Disclosure Score (Bloomberg as at 15.7.24), CDP Climate Change Score 2023 (https://www.cdp.net/en/companies/companies-scores); MSCI ESG Score (https://www.msci.com/esg-ratings) data as at 15.7.24; S&P Global ESG Score (https://www.spglobal.com/esg/solutions/data-intelligence-esg-scores as at 15.7.24); Sustainalytics score (https://www.sustainalytics.com/esg-ratings as at 15.7.24)




| EMARKET SDIR |
|---|
| CERTIFIED |
| € m | 1H24 | 30.6.24 | |
|---|---|---|---|
| Operating income |
13,588 | Loans to customers | 422,214 |
| Operating costs |
(5,207) | Customer financial assets(1) | 1,353,324 |
| Cost/Income ratio | 38.3% | of which Direct deposits from banking business | 589,714 |
| Operating margin | 8,381 | of which Direct deposits from insurance business | 171,928 |
| Gross income (loss) | 7,737 | of which Indirect customer deposits | 757,058 |
| Net income | 4,766 | - Assets under management |
455,778 |
| - Assets under administration |
301,280 | ||
| RWA | 298,923 | ||
| Total assets | 934,422 |
Detailed consolidated P&L results
Liquidity, Funding and capital base
Asset quality
Divisional results and other information
| € m |
|---|
| 1H24 vs 1H23: €4.8bn Net income, the best six months since 2007 | |||
|---|---|---|---|
| 1H23 | 1H24 | % |
|
| Net interest income | 6,838 | 7,945 | 16.2 |
| Net fee and commission income | 4,353 | 4,653 | 6.9 |
| Income from insurance business | 856 | 903 | 5.5 |
| Profits on financial assets and liabilities at fair value | 337 | 97 | (71.2) |
| Other operating income (expenses) | 14 | (10) | n.m. |
| Operating income | 12,398 | 13,588 | 9.6 |
| Personnel expenses | (3,185) | (3,200) | 0.5 |
| Other administrative expenses | (1,375) | (1,340) | (2.5) |
| Adjustments to property, equipment and intangible assets | (651) | (667) | 2.5 |
| Operating costs | (5,211) | (5,207) | (0.1) |
| Operating margin | 7,187 | 8,381 | 16.6 |
| Net adjustments to loans | (556) | (554) | (0.4) |
| Net provisions and net impairment losses on other assets | (191) | (178) | (6.8) |
| Other income (expenses) | 304 | 88 | (71.1) |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 6,744 | 7,737 | 14.7 |
| Taxes on income | (2,084) | (2,510) | 20.4 |
| Charges (net of tax) for integration and exit incentives | (86) | (102) | 18.6 |
| Effect of purchase price allocation (net of tax) | (90) | (54) | (40.0) |
| Levies and other charges concerning the banking and insurance industry (net of tax) | (239) | (1) (293) |
22.6 |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | (23) | (12) | (47.8) |
| Net income | 4,222 | 4,766 | 12.9 |
+20% when excluding capital gains from the sale of Zhong Ou Asset Management and the PBZ Card acquiring business line booked in 1H23
Note: figures may not add up exactly due to rounding
(1) Including the final contribution to the Deposit Guarantee Scheme: €350m pre-tax (€235m net of tax), our estimated commitment for the year
62
| 1Q24 | 2Q24 | % |
|
|---|---|---|---|
| Net interest income | 3,932 | 4,013 | 2.1 |
| Net fee and commission income | 2,272 | 2,381 | 4.8 |
| Income from insurance business | 455 | 448 | (1.5) |
| Profits on financial assets and liabilities at fair value | 79 | 18 | (77.2) |
| Other operating income (expenses) | (6) | (4) | (33.3) |
| Operating income | 6,732 | 6,856 | 1.8 |
| Personnel expenses | (1,592) | (1,608) | 1.0 |
| Other administrative expenses | (623) | (717) | 15.1 |
| Adjustments to property, equipment and intangible assets | (355) | (312) | (12.1) |
| Operating costs | (2,570) | (2,637) | 2.6 |
| Operating margin | 4,162 | 4,219 | 1.4 |
| Net adjustments to loans | (236) | (318) | 34.7 |
| Net provisions and net impairment losses on other assets | (53) | (125) | 135.8 |
| Other income (expenses) | 57 | 31 | (45.6) |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 3,930 | 3,807 | (3.1) |
| Taxes on income | (1,278) | (1,232) | (3.6) |
| Charges (net of tax) for integration and exit incentives | (56) | (46) | (17.9) |
| Effect of purchase price allocation (net of tax) | (29) | (25) | (13.8) |
| Levies and other charges concerning the banking and insurance industry (net of tax) | (257) | (36) | (86.0) |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | (9) | (3) | (66.7) |
| Net income | 2,301 | 2,465 | 7.1 |
| € m |
|---|
| 1Q23 | 2Q23 | 3Q23 | 4Q23 | 1Q24 | 2Q24 | |
|---|---|---|---|---|---|---|
| Net interest income | 3,254 | 3,584 | 3,813 | 3,995 | 3,932 | 4,013 |
| Net fee and commission income | 2,137 | 2,216 | 2,095 | 2,110 | 2,272 | 2,381 |
| Income from insurance business | 397 | 459 | 419 | 391 | 455 | 448 |
| Profits on financial assets and liabilities at fair value | 262 | 75 | 52 | (91) | 79 | 18 |
| Other operating income (expenses) | 7 | 7 | (12) | (32) | (6) | (4) |
| Operating income | 6,057 | 6,341 | 6,367 | 6,373 | 6,732 | 6,856 |
| Personnel expenses | (1,560) | (1,625) | (1,612) | (2,184) | (1,592) | (1,608) |
| Other administrative expenses | (644) | (731) | (710) | (917) | (623) | (717) |
| Adjustments to property, equipment and intangible assets | (332) | (319) | (328) | (367) | (355) | (312) |
| Operating costs | (2,536) | (2,675) | (2,650) | (3,468) | (2,570) | (2,637) |
| Operating margin | 3,521 | 3,666 | 3,717 | 2,905 | 4,162 | 4,219 |
| Net adjustments to loans | (189) | (367) | (357) | (616) | (236) | (318) |
| Net provisions and net impairment losses on other assets | (70) | (121) | (47) | (332) | (53) | (125) |
| Other income (expenses) | 101 | 203 | 15 | 29 | 57 | 31 |
| Income (Loss) from discontinued operations | 0 | 0 | 0 | 0 | 0 | 0 |
| Gross income (loss) | 3,363 | 3,381 | 3,328 | 1,986 | 3,930 | 3,807 |
| Taxes on income | (1,084) | (1,000) | (1,066) | (288) | (1,278) | (1,232) |
| Charges (net of tax) for integration and exit incentives | (42) | (44) | (56) | (80) | (56) | (46) |
| Effect of purchase price allocation (net of tax) | (46) | (44) | (36) | (35) | (29) | (25) |
| Levies and other charges concerning the banking and insurance industry (net of tax) | (228) | (11) | (264) | 18 | (257) | (36) |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority interests | (7) | (16) | (6) | 1 | (9) | (3) |
| Net income | 1,956 | 2,266 | 1,900 | 1,602 | 2,301 | 2,465 |
MIL-BVA362-03032014-90141/VR


Note: figures may not add up exactly due to rounding
(1) Including hedging on core deposits (as at 30.6.24: ~€160bn core deposits hedged, 4y duration, ~120bps yield, and ~€2.4bn monthly maturities)


€ m
| Net fee and commission income | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| 1Q23 | 2Q23 | 3Q23 | 4Q23 | 1Q24 | 2Q24 | 1H23 | 1H24 | ||
| Guarantees given / received | 34 | 41 | 41 | 39 | 48 | 50 | 75 | 98 | |
| Collection and payment services | 156 | 164 | 169 | 180 | 167 | 178 | 320 | 345 | |
| Current accounts | 341 | 344 | 339 | 336 | 327 | 327 | 685 | 654 | |
| Credit and debit cards | 94 | 107 | 105 | 99 | 95 | 119 | 201 | 214 | |
| Commercial banking activities | 625 | 656 | 654 | 654 | 637 | 674 | 1,281 | 1,311 | |
| Dealing and placement of securities | 230 | 193 | 154 | 190 | 303 | 282 | 423 | 585 | |
| Currency dealing | 2 | 2 | 3 | 2 | 3 | 3 | 4 | 6 | |
| Portfolio management | 614 | 641 | 627 | 627 | 657 | 676 | 1,255 | 1,333 | |
| Distribution of insurance products | 396 | 403 | 368 | 345 | 375 | 401 | 799 | 776 | |
| Other | 57 | 69 | 69 | 93 | 73 | 84 | 126 | 157 | |
| Management, dealing and consultancy activities | 1,299 | 1,308 | 1,221 | 1,257 | 1,411 | 1,446 | 2,607 | 2,857 | |
| Other net fee and commission income | 213 | 252 | 220 | 199 | 224 | 261 | 465 | 485 | |
| Net fee and commission income | 2,137 | 2,216 | 2,095 | 2,110 | 2,272 | 2,381 | 4,353 | 4,653 |



| 2Q23 | 1Q24 | 2Q24 | 1H23 | 1H24 | |
|---|---|---|---|---|---|
| Customers | 80 | 70 | 76 | 169 | 146 |
| Capital markets | (68) | (145) | (77) | (3) | (222) |
| Trading and Treasury | 63 | 148 | 17 | 170 | 165 |
| Structured credit products | - | 6 | 2 | 1 | 8 |
MIL-BVA362-03032014-90141/VR

70


Detailed consolidated P&L results
Liquidity, Funding and capital base
Asset quality
Divisional results and other information



Note: figures may not add up exactly due to rounding. 2023 and 1Q24 data restated to reflect the 30.6.24 consolidation perimeter (1) Net of duplications between Direct deposits and Indirect customer deposits


Note: figures may not add up exactly due to rounding
(1) Including Senior non-preferred
(2) Certificates of deposit + Commercial papers


Note: figures may not add up exactly due to rounding
(1) Only €5bn 2024 funding plan thanks to high pre-funding executed in 2023 (~€11bn). Funding mix and size could change according to market conditions and asset growth. Not considering any 2025 pre-funding


Note: figures may not add up exactly due to rounding
(4) Last twelve-month average
(1) Stock of own-account eligible assets (including assets used as collateral and excluding eligible assets received as collateral) and cash and deposits with Central Banks
(2) Eligible assets freely available (excluding assets used as collateral and including eligible assets received as collateral) and cash and deposits with Central Banks
(3) Loans to customers/Direct deposits from banking business



(1) Taking into account €1.7bn buyback launched in June
(2) Pro-forma fully loaded (30.6.24 financial statements considering the total absorption of DTA related to IFRS 9 FTA (€0.7bn as at 30.6.24), DTA convertible in tax credit related to goodwill realignment (€4.1bn as at 30.6.24) and adjustments to loans (€1.3bn as at 30.6.24), DTA related to the public cash contribution covering the integration and rationalisation charges relating to the acquisition of operations of the two former Venetian banks (€0.03bn as at 30.6.24), as well as the expected absorption of DTA related to the combination with UBI Banca and to the agreement with trade unions signed on 16.11.21 (€0.2bn as at 30.6.24) and DTA on losses carried forward (€2.8bn as at 30.6.24), and the expected distribution on the 1H24 Net income of insurance companies)
(3) Of which ~20bps in the 2026-2033 period, including ~10bps in 2026 related to FRTB
Detailed consolidated P&L results
Liquidity, Funding and capital base
Asset quality
Divisional results and other information
| EMARKET SDIR |
|---|
| CERTIFIED |
| x Gross NPL ratio, % |
x Net NPL ratio, % |
x Gross and net NPL ratio based on EBA definition, % |
||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Gross NPL | Net NPL | |||||||||
| € bn |
30.6.23 | 31.12.23 | 31.3.24 | 30.6.24 | € bn |
30.6.23 | 31.12.23 | 31.3.24 | 30.6.24 | |
| Bad loans | 3.7 | 3.4 | 3.7 | 3.6 | Bad loans | 1.2 | 0.9 | 1.0 | 1.0 | |
| - of which forborne |
0.9 | 0.7 | 0.8 | 0.8 | - of which forborne |
0.3 | 0.2 | 0.2 | 0.2 | |
| Unlikely to pay | 6.0 | 5.9 | 5.8 | 5.5 | Unlikely to pay | 3.6 | 3.6 | 3.5 | 3.3 | |
| - of which forborne |
2.5 | 2.4 | 2.5 | 2.3 | - of which forborne |
1.6 | 1.6 | 1.6 | 1.4 | |
| Past due | 0.7 | 0.6 | 0.6 | 0.6 | Past due | 0.5 | 0.5 | 0.4 | 0.4 | |
| - of which forborne |
0.2 | 0.1 | 0.1 | - | - of which forborne |
0.1 | - | - | - | |
| Total | 10.4 | 9.9 | 10.1 | 9.7 | Total | 5.3 | 5.0 | 5.0 | 4.8 | |
| 2.3 | 2.3 | 2.3 | 2.2 | 1.2 | 1.2 | 1.2 | 1.1 | |||
| 1.9 | 1.8 | 2.0 | 1.9 | 1.0 | 0.9 | 1.0 | 1.0 | |||
Note: figures may not add up exactly due to rounding. 2023 and 1Q24 data restated to reflect the consolidation of Romanian First Bank S.A.

Cash coverage; %

Note: figures may not add up exactly due to rounding. 2023 and 1Q24 data restated to reflect the consolidation of Romanian First Bank S.A. (1) Bad loans (Sofferenze), Unlikely to pay (Inadempienze probabili) and Past due (Scaduti e sconfinanti)



Note: figures may not add up exactly due to rounding
(1) Bad loans (Sofferenze), Unlikely to pay (Inadempienze probabili) and Past due (Scaduti e sconfinanti)

Note: figures may not add up exactly due to rounding
(1) Bad loans (Sofferenze), Unlikely to pay (Inadempienze probabili) and Past due (Scaduti e sconfinanti)


| 30.6.24 | |
|---|---|
| Public Administration | 5.1% |
| Financial companies | 8.4% |
| Non-financial companies | 40.7% |
| of which: | |
| SERVICES | 4.5% |
| UTILITIES | 4.0% |
| REAL ESTATE | 3.2% |
| DISTRIBUTION | 2.8% |
| FOOD AND DRINK | 2.6% |
| CONSTRUCTION AND MATERIALS FOR CONSTR. | 2.5% |
| TRANSPORTATION MEANS | 2.1% |
| METALS AND METAL PRODUCTS | 2.1% |
| INFRASTRUCTURE | 2.0% |
| FASHION | 2.0% |
| ENERGY AND EXTRACTION | 1.9% |
| AGRICULTURE | 1.6% |
| TRANSPORT | 1.6% |
| TOURISM | 1.6% |
| CHEMICALS, RUBBER AND PLASTICS | 1.4% |
| MECHANICAL | 1.4% |
| ELECTRICAL COMPONENTS AND EQUIPMENT | 0.9% |
| PHARMACEUTICAL | 0.8% |
| FURNITURE AND WHITE GOODS | 0.7% |
| MEDIA | 0.5% |
| WOOD AND PAPER | 0.4% |
| OTHER CONSUMPTION GOODS | 0.2% |
| EMARKET SDIR |
|---|
| CERTIFIED |
| € bn, data as at 30.6.24 | ||||||
|---|---|---|---|---|---|---|
| -- | -- | -- | -- | -- | -------------------------- | -- |
| Local presence Russia | Cross-border exposure to Russia | |
|---|---|---|
| Loans to customers (net of ECA guarantees and provisions) |
0.1(1) | 0.4 |
| ECA(2) guarantees |
- | 0.8(3) |
| Due from banks (net of provisions) | 0.8 | 0.01(4) |
| Bonds (net of writedowns) | 0.01 | n.m.(5) |
| Derivatives | n.m. | - |
| RWA | 2 | 2 |
| Total assets | 1.7 | n.a. |
| Intragroup funding | 0.3 | n.a. |
(1) There is also an off-balance for Russia of €0.04bn (of which €0.019bn undrawn committed lines)
(2) Export Credit Agencies
(3) There are also Export Credit Agencies guarantees against an off-balance of €0.3bn (entirely against undrawn committed lines)
(4) There is also an off-balance of €0.07bn (no undrawn committed lines)
(5) Including insurance business (concerning policies where the total risk is not retained by the insured)
Detailed consolidated P&L results
Liquidity, Funding and capital base
Asset quality
Divisional results and other information
| EMAKKE SDIR |
|---|
| CERTIFIED |
| Data as at 30.6.24 | Divisions | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Banca dei Territori |
IMI Corporate & Investment Banking |
International Subsidiary Banks(1) |
Private Banking(2) |
Asset Management(3) |
Insurance (4) |
Corporate Centre / Others(5) |
Total | ||
| Wealth Management Divisions | |||||||||
| Operating income (€ m) | 5,889 | 2,047 | 1,603 | 1,708 | 490 | 886 | 965 | 13,588 | |
| Operating margin (€ m) | 2,869 | 1,328 | 1,001 | 1,221 | 377 | 712 | 873 | 8,381 | |
| Net income (€ m) | 1,293 | 915 | 687 | 793 | 305 | 462 | 311 | 4,766 | |
| Cost/Income (%) | 51.3 | 35.1 | 37.6 | 28.5 | 23.1 | 19.6 | n.m. | 38.3 | |
| RWA (€ bn) | 78.0 | 107.3 | 36.1 | 12.4 | 2.0 | 0.0 | 63.1 | 298.9 | |
| Direct deposits from banking business (€ bn) | 263.8 | 124.3 | 59.1 | 43.4 | 0.0 | 0.0 | 99.2 | 589.7 | |
| Loans to customers (€ bn) | 226.0 | 123.0 | 43.5 | 13.7 | 0.3 | 0.0 | 15.7 | 422.2 |
Note: figures may not add up exactly due to rounding
(1) Excluding the Russian subsidiary Banca Intesa which is included in the Corporate Centre
(2) Fideuram, Intesa Sanpaolo Private Banking, Intesa Sanpaolo Wealth Management, IW Private Investments, REYL Intesa Sanpaolo, and Siref Fiduciaria
(3) Eurizon
(4) Intesa Sanpaolo Vita - which controls Intesa Sanpaolo Assicura, Intesa Sanpaolo RBM Salute, Intesa Sanpaolo Insurance Agency and InSalute Servizi - and Fideuram Vita
(5) Treasury Department, Central Structures and consolidation adjustments
| 1H23 | 1H24 | % | |
|---|---|---|---|
| Net interest income | 3,274 | 3,401 | 3.9 |
| Net fee and commission income | 2,357 | 2,429 | 3.1 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 60 | 58 | (3.3) |
| Other operating income (expenses) | (2) | 1 | n.m. |
| Operating income | 5,689 | 5,889 | 3.5 |
| Personnel expenses | (1,641) | (1,621) | (1.2) |
| Other administrative expenses | (1,434) | (1,398) | (2.5) |
| Adjustments to property, equipment and intangible assets | (1) | (1) | 0.0 |
| Operating costs | (3,076) | (3,020) | (1.8) |
| Operating margin | 2,613 | 2,869 | 9.8 |
| Net adjustments to loans | (611) | (565) | (7.5) |
| Net provisions and net impairment losses on other assets | (61) | (45) | (26.2) |
| Other income (expenses) | 0 | 17 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 1,941 | 2,276 | 17.3 |
| Taxes on income | (640) | (745) | 16.4 |
| Charges (net of tax) for integration and exit incentives | (24) | (40) | 66.7 |
| Effect of purchase price allocation (net of tax) | (13) | (11) | (15.4) |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | (187) | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | 0 | 0 | n.m. |
| Net income | 1,264 | 1,293 | 2.3 |
+13% considering the benefit of actual market rate trends not entirely reflected in the internal fund transfer price applied to the Division
~€1,480m excluding the final contribution to the Deposit guarantee scheme
Note: figures may not add up exactly due to rounding
€ m
| 1Q24 | 2Q24 | % | |
|---|---|---|---|
| Net interest income | 1,701 | 1,700 | (0.0) |
| Net fee and commission income | 1,208 | 1,221 | 1.0 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 29 | 29 | (0.2) |
| Other operating income (expenses) | 3 | (1) | n.m. |
| Operating income | 2,941 | 2,949 | 0.3 |
| Personnel expenses | (788) | (833) | 5.8 |
| Other administrative expenses | (688) | (710) | 3.2 |
| Adjustments to property, equipment and intangible assets | (0) | (0) | (24.4) |
| Operating costs | (1,476) | (1,544) | 4.6 |
| Operating margin | 1,465 | 1,405 | (4.1) |
| Net adjustments to loans | (257) | (308) | 20.0 |
| Net provisions and net impairment losses on other assets | (10) | (36) | 275.9 |
| Other income (expenses) | 0 | 17 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 1,198 | 1,077 | (10.1) |
| Taxes on income | (394) | (350) | (11.1) |
| Charges (net of tax) for integration and exit incentives | (22) | (18) | (18.0) |
| Effect of purchase price allocation (net of tax) | (6) | (5) | (10.7) |
| Levies and other charges concerning the banking and insurance industry (net of tax) | (188) | 1 | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | 0 | 0 | n.m. |
| Net income | 588 | 704 | 19.7 |
€ m
| 1H23 | 1H24 | % | |
|---|---|---|---|
| Net interest income | 1,286 | 1,553 | 20.8 |
| Net fee and commission income | 560 | 615 | 9.8 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 70 | (121) | n.m. |
| Other operating income (expenses) | 0 | 0 | n.m. |
| Operating income | 1,916 | 2,047 | 6.8 |
| Personnel expenses | (245) | (258) | 5.3 |
| Other administrative expenses | (433) | (453) | 4.6 |
| Adjustments to property, equipment and intangible assets | (8) | (8) | 0.0 |
| Operating costs | (686) | (719) | 4.8 |
| Operating margin | 1,230 | 1,328 | 8.0 |
| Net adjustments to loans | 76 | 26 | (65.8) |
| Net provisions and net impairment losses on other assets | (60) | 4 | n.m. |
| Other income (expenses) | 0 | 0 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 1,246 | 1,358 | 9.0 |
| Taxes on income | (383) | (432) | 12.8 |
| Charges (net of tax) for integration and exit incentives | (12) | (11) | (8.3) |
| Effect of purchase price allocation (net of tax) | 0 | 0 | n.m. |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | 0 | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | 0 | 0 | n.m. |
| Net income | 851 | 915 | 7.5 |
| 1Q24 | 2Q24 | % | |
|---|---|---|---|
| Net interest income | 758 | 795 | 5.0 |
| Net fee and commission income | 284 | 332 | 16.9 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | (32) | (89) | 178.3 |
| Other operating income (expenses) | (0) | (0) | (98.3) |
| Operating income | 1,009 | 1,038 | 2.8 |
| Personnel expenses | (128) | (130) | 1.2 |
| Other administrative expenses | (216) | (237) | 9.9 |
| Adjustments to property, equipment and intangible assets | (4) | (4) | 1.8 |
| Operating costs | (348) | (371) | 6.6 |
| Operating margin | 661 | 667 | 0.8 |
| Net adjustments to loans | 39 | (12) | n.m. |
| Net provisions and net impairment losses on other assets | (2) | 6 | n.m. |
| Other income (expenses) | 0 | 0 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 698 | 661 | (5.3) |
| Taxes on income | (224) | (209) | (6.8) |
| Charges (net of tax) for integration and exit incentives | (6) | (5) | (17.7) |
| Effect of purchase price allocation (net of tax) | 0 | 0 | n.m. |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | 0 | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | 0 | 0 | n.m. |
| Net income | 468 | 447 | (4.5) |
| 1H23 | 1H24 | % | ||
|---|---|---|---|---|
| Net interest income | 1,094 | 1,245 | 13.8 | |
| Net fee and commission income | 291 | 320 | 10.0 | |
| Income from insurance business | 0 | 0 | n.m. | |
| Profits on financial assets and liabilities at fair value | 66 | 73 | 10.6 | |
| Other operating income (expenses) | (34) | (35) | 2.9 | |
| Operating income | 1,417 | 1,603 | 13.1 | |
| Personnel expenses | (281) | (313) | 11.4 | |
| Other administrative expenses | (212) | (232) | 9.4 | |
| Adjustments to property, equipment and intangible assets | (56) | (57) | 1.8 | |
| Operating costs | (549) | (602) | 9.7 | |
| Operating margin | 868 | 1,001 | 15.3 | |
| Net adjustments to loans | (45) | (34) | (24.4) | |
| Net provisions and net impairment losses on other assets | (22) | (4) | (81.8) | |
| Other income (expenses) | 121 | 2 | (98.3) | |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. | |
| Gross income (loss) | 922 | 965 | 4.7 | |
| Taxes on income | (203) | (241) | 18.7 | |
| Charges (net of tax) for integration and exit incentives | (22) | (23) | 4.5 | |
| Effect of purchase price allocation (net of tax) | (1) | (1) | 0.0 | |
| Levies and other charges concerning the banking and insurance industry (net of tax) | (17) | (12) | (29.4) | |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. | |
| Minority interests | (1) | (1) | 0.0 | |
| Net income | 678 | 687 | 1.3 |
+20% excluding the capital gain from the sale of the PBZ Card acquiring business booked in 1H23
+18% excluding the capital gain from the sale of the PBZ Card acquiring business booked in 1H23
Note: figures may not add up exactly due to rounding. P&L data do not include the contribution of First Bank S.A.
| 1Q24 | 2Q24 | % | |
|---|---|---|---|
| Net interest income | 640 | 605 | (5.5) |
| Net fee and commission income | 146 | 174 | 18.9 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 17 | 56 | 228.6 |
| Other operating income (expenses) | (15) | (21) | 37.8 |
| Operating income | 788 | 814 | 3.3 |
| Personnel expenses | (156) | (157) | 0.6 |
| Other administrative expenses | (114) | (118) | 3.8 |
| Adjustments to property, equipment and intangible assets | (29) | (29) | (0.5) |
| Operating costs | (298) | (304) | 1.7 |
| Operating margin | 490 | 511 | 4.2 |
| Net adjustments to loans | (19) | (15) | (22.1) |
| Net provisions and net impairment losses on other assets | (0) | (3) | 615.6 |
| Other income (expenses) | 1 | 0 | (82.9) |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 472 | 493 | 4.4 |
| Taxes on income | (137) | (104) | (24.0) |
| Charges (net of tax) for integration and exit incentives | (11) | (12) | 9.0 |
| Effect of purchase price allocation (net of tax) | (1) | (1) | 0.0 |
| Levies and other charges concerning the banking and insurance industry (net of tax) | (5) | (6) | 13.5 |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | (0) | (1) | 16.6 |
| Net income | 318 | 370 | 16.4 |
| 1H23 | 1H24 | % | |
|---|---|---|---|
| Net interest income | 602 | 622 | 3.3 |
| Net fee and commission income | 931 | 1,055 | 13.3 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 34 | 23 | (32.4) |
| Other operating income (expenses) | (1) | 8 | n.m. |
| Operating income | 1,566 | 1,708 | 9.1 |
| Personnel expenses | (240) | (242) | 0.8 |
| Other administrative expenses | (186) | (195) | 4.8 |
| Adjustments to property, equipment and intangible assets | (43) | (50) | 16.3 |
| Operating costs | (469) | (487) | 3.8 |
| Operating margin | 1,097 | 1,221 | 11.3 |
| Net adjustments to loans | (11) | (18) | 63.6 |
| Net provisions and net impairment losses on other assets | (17) | (17) | 0.0 |
| Other income (expenses) | 0 | 20 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 1,069 | 1,206 | 12.8 |
| Taxes on income | (343) | (376) | 9.6 |
| Charges (net of tax) for integration and exit incentives | (11) | (9) | (18.2) |
| Effect of purchase price allocation (net of tax) | (12) | (10) | (16.7) |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | (20) | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | (2) | 2 | n.m. |
| Net income | 701 | 793 | 13.1 |
Note: figures may not add up exactly due to rounding. Included in the single oversight unit Wealth Management Divisions
| 1Q24 | 2Q24 | % | |
|---|---|---|---|
| Net interest income | 313 | 309 | (1.4) |
| Net fee and commission income | 534 | 522 | (2.3) |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 7 | 17 | 140.0 |
| Other operating income (expenses) | 4 | 3 | (23.3) |
| Operating income | 858 | 850 | (0.9) |
| Personnel expenses | (120) | (121) | 0.9 |
| Other administrative expenses | (94) | (102) | 8.0 |
| Adjustments to property, equipment and intangible assets | (25) | (25) | 0.6 |
| Operating costs | (239) | (248) | 3.7 |
| Operating margin | 619 | 602 | (2.6) |
| Net adjustments to loans | 2 | (19) | n.m. |
| Net provisions and net impairment losses on other assets | (7) | (10) | 41.7 |
| Other income (expenses) | 20 | 0 | (100.0) |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 633 | 573 | (9.6) |
| Taxes on income | (195) | (181) | (7.1) |
| Charges (net of tax) for integration and exit incentives | (6) | (4) | (38.1) |
| Effect of purchase price allocation (net of tax) | (5) | (5) | (4.1) |
| Levies and other charges concerning the banking and insurance industry (net of tax) | (18) | (2) | (91.3) |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | (1) | 3 | n.m. |
| Net income | 409 | 384 | (5.9) |
Note: figures may not add up exactly due to rounding. Included in the single oversight unit Wealth Management Divisions
| 1H23 | 1H24 | % | |
|---|---|---|---|
| Net interest income | 2 | 29 | n.m. |
| Net fee and commission income | 419 | 436 | 4.1 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 13 | 1 | (92.3) |
| Other operating income (expenses) | 31 | 24 | (22.6) |
| Operating income | 465 | 490 | 5.4 |
| Personnel expenses | (50) | (51) | 2.0 |
| Other administrative expenses | (57) | (58) | 1.8 |
| Adjustments to property, equipment and intangible assets | (4) | (4) | 0.0 |
| Operating costs | (111) | (113) | 1.8 |
| Operating margin | 354 | 377 | 6.5 |
| Net adjustments to loans | 0 | 0 | n.m. |
| Net provisions and net impairment losses on other assets | 0 | 0 | n.m. |
| Other income (expenses) | 0 | 30 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 354 | 407 | 15.0 |
| Taxes on income | (92) | (100) | 8.7 |
| Charges (net of tax) for integration and exit incentives | 0 | 0 | n.m. |
| Effect of purchase price allocation (net of tax) | (2) | (2) | 0.0 |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | 0 | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | 0 | 0 | n.m. |
| Net income | 260 | 305 | 17.3 |
| 1Q24 | 2Q24 | % | |
|---|---|---|---|
| Net interest income | 14 | 15 | 8.1 |
| Net fee and commission income | 214 | 221 | 3.2 |
| Income from insurance business | 0 | 0 | n.m. |
| Profits on financial assets and liabilities at fair value | 1 | 0 | (75.5) |
| Other operating income (expenses) | 11 | 14 | 27.4 |
| Operating income | 240 | 250 | 4.2 |
| Personnel expenses | (24) | (26) | 8.9 |
| Other administrative expenses | (27) | (30) | 10.2 |
| Adjustments to property, equipment and intangible assets | (2) | (2) | 0.9 |
| Operating costs | (54) | (59) | 9.2 |
| Operating margin | 186 | 191 | 2.8 |
| Net adjustments to loans | 0 | 0 | n.m. |
| Net provisions and net impairment losses on other assets | 0 | 0 | (97.8) |
| Other income (expenses) | 30 | 0 | (100.0) |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 216 | 191 | (11.5) |
| Taxes on income | (52) | (48) | (8.3) |
| Charges (net of tax) for integration and exit incentives | (0) | 0 | n.m. |
| Effect of purchase price allocation (net of tax) | (1) | (1) | 0.0 |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | 0 | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | (0) | (0) | (84.0) |
| Net income | 163 | 142 | (12.5) |
Note: figures may not add up exactly due to rounding. Included in the single oversight unit Wealth Management Divisions
| 1H23 | 1H24 | % | |
|---|---|---|---|
| Net interest income | 0 | 0 | n.m. |
| Net fee and commission income | 1 | 2 | 100.0 |
| Income from insurance business | 834 | 889 | 6.6 |
| Profits on financial assets and liabilities at fair value | 0 | 0 | n.m. |
| Other operating income (expenses) | (7) | (5) | (28.6) |
| Operating income | 828 | 886 | 7.0 |
| Personnel expenses | (72) | (72) | 0.0 |
| Other administrative expenses | (84) | (85) | 1.2 |
| Adjustments to property, equipment and intangible assets | (15) | (17) | 13.3 |
| Operating costs | (171) | (174) | 1.8 |
| Operating margin | 657 | 712 | 8.4 |
| Net adjustments to loans | 0 | 0 | n.m. |
| Net provisions and net impairment losses on other assets | 39 | 0 | (100.0) |
| Other income (expenses) | 0 | 0 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 696 | 712 | 2.3 |
| Taxes on income | (205) | (214) | 4.4 |
| Charges (net of tax) for integration and exit incentives | (7) | (8) | 14.3 |
| Effect of purchase price allocation (net of tax) | (5) | (5) | 0.0 |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | (23) | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | (2) | 0 | n.m. |
| Net income | 477 | 462 | (3.1) |
Note: figures may not add up exactly due to rounding. Included in the single oversight unit Wealth Management Divisions
€ m
| 1Q24 | 2Q24 | % | |
|---|---|---|---|
| Net interest income | 0 | 0 | 20.4 |
| Net fee and commission income | 1 | 1 | 3.3 |
| Income from insurance business | 448 | 442 | (1.3) |
| Profits on financial assets and liabilities at fair value | 0 | 0 | (78.4) |
| Other operating income (expenses) | (7) | 3 | n.m. |
| Operating income | 441 | 445 | 0.9 |
| Personnel expenses | (38) | (34) | (11.8) |
| Other administrative expenses | (39) | (46) | 16.1 |
| Adjustments to property, equipment and intangible assets | (9) | (9) | (0.0) |
| Operating costs | (86) | (88) | 2.1 |
| Operating margin | 355 | 357 | 0.6 |
| Net adjustments to loans | 0 | 0 | n.m. |
| Net provisions and net impairment losses on other assets | 1 | (1) | n.m. |
| Other income (expenses) | 0 | 0 | n.m. |
| Income (Loss) from discontinued operations | 0 | 0 | n.m. |
| Gross income (loss) | 356 | 356 | 0.2 |
| Taxes on income | (110) | (104) | (5.1) |
| Charges (net of tax) for integration and exit incentives | (3) | (5) | 64.1 |
| Effect of purchase price allocation (net of tax) | (2) | (3) | 63.6 |
| Levies and other charges concerning the banking and insurance industry (net of tax) | 0 | (23) | n.m. |
| Impairment (net of tax) of goodwill and other intangible assets | 0 | 0 | n.m. |
| Minority interests | 0 | 0 | n.m. |
| Net income | 241 | 221 | (8.3) |
MIL-BVA362-03032014-90141/VR


Note: figures may not add up exactly due to rounding
| Total | Total | % of the | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Hungary | Slovakia | Slovenia | Croatia | Bosnia | Serbia | Albania | Romania(*) | Moldova | (**) Ukraine |
CEE | Egypt | Group | ||||
| Operating income (€ m) | 231 | 377 | 84 | 330 | 25 | 251 | 41 | 28 | 8 | 3 | 1,379 | 204 | 1,582 | 11.6% | ||
| Operating costs (€ m) | 70 | 123 | 27 | 112 | 14 | 72 | 17 | 19 | 6 | 5 | 466 | 57 | 523 | 10.0% | ||
| Net adjustments to loans (€ m) | 3 | 22 | 3 | (12) | (0) | 20 | 0 | (6) | (0) | (3) | 27 | 7 | 34 | 6.1% | ||
| Net income (€ m) | 106 | 129 | 37 | 189 | 9 | 127 | 18 | 11 | 1 | 0 | 627 | 103 | 730 | 15.3% | ||
| Customer deposits (€ bn) | 6.1 | 21.2 | 3.4 | 13.0 | 1.1 | 6.8 | 1.7 | 2.3 | 0.2 | 0.2 | 56.0 | 2.9 | 58.9 | 10.0% | ||
| Customer loans (€ bn) | 4.2 | 18.3 | 2.3 | 9.1 | 0.9 | 5.1 | 0.5 | 1.7 | 0.1 | 0.0 | 42.2 | 1.3 | 43.5 | 10.3% | ||
| Performing loans (€ bn) of which: |
4.1 | 18.1 | 2.3 | 9.0 | 0.9 | 5.0 | 0.5 | 1.7 | 0.1 | 0.0 | 41.8 | 1.3 | 43.0 | 10.3% | ||
| Retail local currency | 44% | 60% | 44% | 53% | 34% | 23% | 32% | 7% | 73% | n.m. | 49% | 53% | 49% | |||
| Retail foreign currency | 0% | 0% | 0% | 0% | 13% | 28% | 14% | 4% | 0% | n.m. | 4% | 0% | 4% | |||
| Corporate local currency | 24% | 32% | 56% | 46% | 32% | 9% | 14% | 72% | 16% | n.m. | 34% | 27% | 34% | |||
| Corporate foreign currency | 31% | 7% | 0% | 1% | 20% | 39% | 40% | 16% | 12% | n.m. | 13% | 19% | 13% | |||
| Non-performing loans (€ m) | 42 | 153 | 7 | 127 | 7 | 48 | 8 | 23 | 1 | 0 | 416 | 17 | 433 | 9.1% | ||
| Non-performing loans coverage | 49% | 59% | 78% | 61% | 72% | 68% | 60% | 68% | 67% | 100% | 63% | 84% | 65% | |||
| Annualised Cost of credit(1) (bps) | 15 | 24 | 26 | n.m. | n.m. | 77 | 16 | n.m. | n.m. | n.m. | 13 | 104 | 16 |
Note: figures may not add up exactly due to rounding
(*) P&L figures do not include the contribution of Romanian First Bank S.A. subsidiary (acquisition completed at the end of May 2024)
(**) Consolidated on the basis of the countervalue of 31.3.24 figures at the exchange rate as at 30.6.24
(1) Net adjustments to loans/Net customer loans
€ m
| AC | FVTOCI | FVTPL(2) | Total(3) | LOANS | |
|---|---|---|---|---|---|
| EU Countries | 49,477 | 50,561 | -149 | 99,889 | 383,814 |
| Austria | 679 | 1,448 | 58 | 2,185 | 484 |
| Belgium | 3,465 | 4,518 | 109 | 8,092 | 955 |
| Bulgaria | 0 | 0 | 0 | 0 | 9 |
| Croatia | 262 | 251 | 47 | 560 | 8,901 |
| Cyprus | 0 | 0 | 2 | 2 | 33 |
| Czech Republic | 139 | 37 | 0 | 176 | 1,124 |
| Denmark | 47 | 126 | 0 | 173 | 168 |
| Estonia | 0 | 0 | 0 | 0 | 2 |
| Finland | 303 | 410 | 12 | 725 | 196 |
| France | 7,674 | 6,997 | 6 | 14,677 | 4,514 |
| Germany | 727 | 3,400 | 227 | 4,354 | 6,191 |
| Greece | 25 | 12 | 99 | 136 | 1,382 |
| Hungary | 687 | 1,496 | 26 | 2,209 | 4,315 |
| Ireland | 1,022 | 1,544 | 333 | 2,899 | 512 |
| Italy | 23,084 | 12,198 | -2,051 | 33,231 | 318,451 |
| Latvia | 0 | 0 | 0 | 0 | 14 |
| Lithuania | 0 | 0 | 0 | 0 | 3 |
| Luxembourg | 503 | 1,380 | 53 | 1,936 | 6,703 |
| Malta | 0 | 0 | 0 | 0 | 220 |
| The Netherlands | 1,165 | 1,189 | 201 | 2,555 | 2,577 |
| Poland | 364 | 99 | 0 | 463 | 805 |
| Portugal | 510 | 803 | 46 | 1,359 | 606 |
| Romania | 243 | 668 | 8 | 919 | 1,841 |
| Slovakia | 504 | 905 | 120 | 1,529 | 15,391 |
| Slovenia | 2 | 207 | 0 | 209 | 2,305 |
| Spain | 7,969 | 12,581 | 559 | 21,109 | 5,723 |
| Sweden | 103 | 292 | -4 | 391 | 389 |
| Albania | 41 | 631 | 2 | 674 | 589 |
| Egypt | 93 | 262 | 0 | 355 | 1,901 |
| Japan | 50 | 4,061 | 16 | 4,127 | 617 |
| Russia | 4 | 6 | 0 | 10 | 1,293 |
| Serbia | 7 | 667 | 0 | 674 | 5,343 |
| United Kingdom | 524 | 1,124 | 126 | 1,774 | 15,747 |
| U.S.A. | 3,938 | 11,235 | 554 | 15,727 | 8,313 |
| Other Countries | 6,993 | 8,782 | 557 | 16,332 | 20,926 |
| Total | 61,127 | 77,329 | 1,106 | 139,562 | 0 438,543 |
Note: management accounts. Figures may not add up exactly due to rounding
(1) Exposure to sovereign risks (central and local governments), banks and other customers. Book Value of Debt Securities and Net Loans as at 30.6.24
(2) Taking into account cash short positions
(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €71,428m (of which €47,610m in Italy)

€ m
| DEBT SECURITIES | ||||||
|---|---|---|---|---|---|---|
| Banking Business | LOANS | |||||
| AC | FVTOCI | FVTPL(2) Total(3) | ||||
| EU Countries | 39,320 | 36,383 | -3,438 | 72,265 | 10,507 | |
| Austria | 616 | 1,159 | 27 | 1,802 | 0 | |
| Belgium | 3,363 | 4,332 | 81 | 7,776 | 0 | |
| Bulgaria | 0 | 0 | 0 | 0 | 0 | |
| Croatia | 157 | 251 | 47 | 455 | 1,324 | |
| Cyprus | 0 | 0 | 0 | 0 | 0 | |
| Czech Republic | 0 | 0 | 0 | 0 | 0 | |
| Denmark | 0 | 0 | 0 | 0 | 0 | |
| Estonia | 0 | 0 | 0 | 0 | 0 | |
| Finland | 254 | 192 | 12 | 458 | 0 | |
| France | 7,059 | 3,529 | -284 | 10,304 | 2 | |
| Germany | 49 | 2,013 | 47 | 2,109 | 0 | |
| Greece | 0 | 0 | 8 | 8 | 0 | |
| Hungary | 584 | 1,483 | 26 | 2,093 | 350 | |
| Ireland | 335 | 99 | 6 | 440 | 0 | Banking business government bond |
| duration: 6.7y | ||||||
| Italy | 16,975 | 8,244 | -3,701 | 21,518 | 8,266 | Adjusted duration due to hedging: 1.2y |
| Latvia | 0 | 0 | 0 | 0 | 14 | |
| Lithuania | 0 | 0 | 0 | 0 | 0 | |
| Luxembourg | 312 | 781 | 0 | 1,093 | 0 | |
| Malta | 0 | 0 | 0 | 0 | 0 | |
| The Netherlands | 828 | 119 | 103 | 1,050 | 0 | |
| Poland | 192 | 91 | 0 | 283 | 0 | |
| Portugal | 385 | 583 | 7 | 975 | 71 | |
| Romania | 243 | 668 | 1 | 912 | 3 | |
| Slovakia | 504 | 782 | 120 | 1,406 | 217 | |
| Slovenia | 0 | 200 | 0 | 200 | 201 | |
| Spain | 7,464 | 11,857 | 62 | 19,383 | 59 | |
| Sweden | 0 | 0 | 0 | 0 | 0 | |
| Albania | 41 | 631 | 2 | 674 | 0 | |
| Egypt | 93 | 262 | 0 | 355 | 647 | |
| Japan | 0 | 3,522 | 0 | 3,522 | 0 | |
| Russia | 0 | 6 | 0 | 6 | 0 | |
| Serbia | 7 | 667 | 0 | 674 | 348 | |
| United Kingdom | 0 | 615 | 2 | 617 | 0 | |
| U.S.A. | 3,254 | 9,593 | 251 | 13,098 | 0 | |
| Other Countries | 2,910 | 4,987 | 112 | 8,009 | 4,207 | |
| Total | 45,625 | 56,666 | -3,071 | 99,220 | 0 15,709 |
Note: management accounts. Figures may not add up exactly due to rounding
(1) Exposure to central and local governments. Book Value of Debt Securities and Net Loans as at 30.6.24
(2) Taking into account cash short positions
(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €52,057m (of which €44,646m in Italy). The total of FVTOCI reserves (net of tax and allocation to insurance products under management) amounts to -€2,208m (of which -€708m in Italy)

€ m
| AC | FVTOCI | FVTPL(2) | Total(3) | LOANS | |
|---|---|---|---|---|---|
| EU Countries | 2,303 | 8,390 | 2,078 | 12,771 | 18,420 |
| Austria | 53 | 272 | 30 | 355 | 220 |
| Belgium | 80 | 126 | 27 | 233 | 236 |
| Bulgaria | 0 | 0 | 0 | 0 | 0 |
| Croatia | 0 | 0 | 0 | 0 | 60 |
| Cyprus | 0 | 0 | 2 | 2 | 2 |
| Czech Republic | 0 | 37 | 0 | 37 | 15 |
| Denmark | 31 | 35 | -1 | 65 | 10 |
| Estonia | 0 | 0 | 0 | 0 | 0 |
| Finland | 31 | 177 | 0 | 208 | 2 |
| France | 353 | 2,124 | 179 | 2,656 | 1,652 |
| Germany | 283 | 653 | 123 | 1,059 | 3,509 |
| Greece | 0 | 12 | 88 | 100 | 1,373 |
| Hungary | 39 | 13 | 0 | 52 | 352 |
| Ireland | 45 | 11 | 14 | 70 | 263 |
| Italy | 1,004 | 2,973 | 1,071 | 5,048 | 7,786 |
| Latvia | 0 | 0 | 0 | 0 | 0 |
| Lithuania | 0 | 0 | 0 | 0 | 0 |
| Luxembourg | 93 | 482 | 26 | 601 | 10 |
| Malta | 0 | 0 | 0 | 0 | 190 |
| The Netherlands | 93 | 544 | 24 | 661 | 297 |
| Poland | 0 | 0 | 0 | 0 | 7 |
| Portugal | 0 | 178 | 31 | 209 | 501 |
| Romania | 0 | 0 | 4 | 4 | 71 |
| Slovakia | 0 | 123 | 0 | 123 | 2 |
| Slovenia | 0 | 7 | 0 | 7 | 0 |
| Spain | 186 | 451 | 469 | 1,106 | 1,859 |
| Sweden | 12 | 172 | -9 | 175 | 3 |
| Albania | 0 | 0 | 0 | 0 | 34 |
| Egypt | 0 | 0 | 0 | 0 | 48 |
| Japan | 33 | 397 | 0 | 430 | 10 |
| Russia | 0 | 0 | 0 | 0 | 38 |
| Serbia | 0 | 0 | 0 | 0 | 116 |
| United Kingdom | 80 | 250 | 54 | 384 | 1,339 |
| U.S.A. | 123 | 437 | 196 | 756 | 728 |
| Other Countries | 104 | 2,287 | 87 | 2,478 | 2,466 |
| Total | 2,643 | 11,761 | 2,415 | 16,819 | 0 23,199 |
Note: management accounts. Figures may not add up exactly due to rounding
(1) Book Value of Debt Securities and Net Loans as at 30.6.24
(2) Taking into account cash short positions
(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €11,392m (of which €1,542m in Italy)
| DEBT SECURITIES | |||||
|---|---|---|---|---|---|
| Banking Business | LOANS | ||||
| AC | FVTOCI | FVTPL(2) | Total(3) | ||
| EU Countries | 7,854 | 5,788 | 1,211 | 14,853 | 354,887 |
| Austria | 10 | 17 | 1 | 28 | 264 |
| Belgium | 22 | 60 | 1 | 83 | 719 |
| Bulgaria | 0 | 0 | 0 | 0 | 9 |
| Croatia | 105 | 0 | 0 | 105 | 7,517 |
| Cyprus | 0 | 0 | 0 | 0 | 31 |
| Czech Republic | 139 | 0 | 0 | 139 | 1,109 |
| Denmark | 16 | 91 | 1 | 108 | 158 |
| Estonia | 0 | 0 | 0 | 0 | |
| Finland | 18 | 41 | 0 | 59 | 194 |
| France | 262 | 1,344 | 111 | 1,717 | 2,860 |
| Germany | 395 | 734 | 57 | 1,186 | 2,682 |
| Greece | 25 | 0 | 3 | 28 | |
| Hungary | 64 | 0 | 0 | 64 | 3,613 |
| Ireland | 642 | 1,434 | 313 | 2,389 | 249 |
| Italy | 5,105 | 981 | 579 | 6,665 | 302,399 |
| Latvia | 0 | 0 | 0 | 0 | |
| Lithuania | 0 | 0 | 0 | 0 | |
| Luxembourg | 98 | 117 | 27 | 242 | 6,693 |
| Malta | 0 | 0 | 0 | 0 | |
| The Netherlands | 244 | 526 | 74 | 844 | 2,280 |
| Poland | 172 | 8 | 0 | 180 | 798 |
| Portugal | 125 | 42 | 8 | 175 | |
| Romania | 0 | 0 | 3 | 3 | 1,767 |
| Slovakia | 0 | 0 | 0 | 0 | 15,172 |
| Slovenia | 2 | 0 | 0 | 2 | 2,104 |
| Spain | 319 | 273 | 28 | 620 | 3,805 |
| Sweden | 91 | 120 | 5 | 216 | |
| Albania | 0 | 0 | 0 | 0 | |
| Egypt | 0 | 0 | 0 | 0 | 1,206 |
| Japan | 17 | 142 | 16 | 175 | 607 |
| Russia | 4 | 0 | 0 | 4 | 1,255 |
| Serbia | 0 | 0 | 0 | 0 | 4,879 |
| United Kingdom | 444 | 259 | 70 | 773 | 14,408 |
| U.S.A. | 561 | 1,205 | 107 | 1,873 | 7,585 |
| Other Countries | 3,979 | 1,508 | 358 | 5,845 | 14,253 |
| Total | 12,859 | 8,902 | 1,762 | 23,523 | 0 399,635 |
Note: management accounts. Figures may not add up exactly due to rounding
(1) Book Value of Debt Securities and Net Loans as at 30.6.24
(2) Taking into account cash short positions
(3) The total of debt securities from Insurance business (excluding securities in which money is collected through insurance policies where the total risk is retained by the insured) amounts to €7,979m (of which €1,422m in Italy)


"The manager responsible for preparing the company's financial reports, Elisabetta Stegher, declares, pursuant to paragraph 2 of Article 154 bis of the Consolidated Law on Finance, that the accounting information contained in this presentation corresponds to the document results, books and accounting records".
* * *
This presentation includes certain forward looking statements, projections, objectives and estimates reflecting the current views of the management of the Company with respect to future events. Forward looking statements, projections, objectives, estimates and forecasts are generally identifiable by the use of the words "may," "will," "should," "plan," "expect," "anticipate," "estimate," "believe," "intend," "project," "goal" or "target" or the negative of these words or other variations on these words or comparable terminology. These forward-looking statements include, but are not limited to, all statements other than statements of historical facts, including, without limitation, those regarding the Company's future financial position and results of operations, strategy, plans, objectives, goals and targets and future developments in the markets where the Company participates or is seeking to participate.
Due to such uncertainties and risks, readers are cautioned not to place undue reliance on such forward-looking statements as a prediction of actual results. The Group's ability to achieve its projected objectives or results is dependent on many factors which are outside management's control. Actual results may differ materially from (and be more negative than) those projected or implied in the forward-looking statements. Such forward-looking information involves risks and uncertainties that could significantly affect expected results and is based on certain key assumptions.
All forward-looking statements included herein are based on information available to the Company as of the date hereof. The Company undertakes no obligation to update publicly or revise any forward-looking statement, whether as a result of new information, future events or otherwise, except as may be required by applicable law. All subsequent written and oral forward-looking statements attributable to the Company or persons acting on its behalf are expressly qualified in their entirety by these cautionary statements.
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