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Telecom Italia Rsp

Quarterly Report Feb 16, 2016

4448_rns_2016-02-16_acaa4b14-5a59-4adb-9d42-f64536a69295.pdf

Quarterly Report

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Dear Madam/Sir,

Please find attached the Telecom Italia Group File with Financial Data and Key Performance Indicators on 4Q'15/ FY'15 Preliminary Results.

We also provide you with a set of bullet points summarizing business and financial highlights aiming at providing a snapshot comment on TI results.

Domestic, Fixed and Mobile Revenues, have been reclassified since 1Q'15 to separately indicate Traditional and Innovative services, thus leaving the old layout of Fixed (Voice, Internet and Business Data) and Mobile (Business Generated/Received) Revenues behind.

To ease data reconciliation until the end of 2015, in the annexed "Financial and Operating data" file, we will keep three tables titled "Old View" with the previous view of such items.

DOMESTIC MOBILE:

  • Further improvement of Service Revenues growth in 4Q'15 +0.1% YoY: +1.6pp vs 3Q'15
  • Positive performance of Total Revenues: +0.7% YoY in 4Q'15
  • Calling Customer base growth, thanks to a better competitive positioning: +101K QoQ
  • ARPU up YoY: 12.8 €/month in 4Q'15 (+0.8% YoY) from € 12.5 in 3Q'15
  • Total BB users steady growing QoQ: +296k in 4Q'15, now at 11.5 mln users. LTE users increased by +962k QoQ, now at 4.4 mln users

DOMESTIC FIXED:

  • Fixed Service Revenues at -3.1% YoY in 4Q'15, affected by comparison items: YoY performance factors in December 2015 Wholesale price revision and November 2014 monthly rental fee increase
  • Solid performance in Total BB Net Adds QoQ: +40k in 4Q'15 reaching again over 7 mln users
  • Further acceleration in Fiber customer base growth: +104k QoQ in 4Q'15, reaching 539k Retail users at the end of 2015 (+133%)
  • ARPU BB further improved thanks to the development of flat-rate plans/bundles, re-pricing and customers upgrading to Fiber: 21.2 €/month in 4Q'15 (+4.9% YoY).

DOMESTIC REVENUES:

Performance improving on Domestic Service Revenues: -1.1% YoY in 4Q'15 vs -1.5% YoY in 3Q'15, -1.7% YoY in 2Q'15 and -3.3% YoY in 1Q'15.

DOMESTIC EBITDA:

Reported EBITDA performance still impacted by non-recurring items (582 mln € in 4Q'15): 1,042 € mln in 4Q'15 (-38.8% YoY).

Excluding the non-recurring items, Organic EBITDA performance was -4.4% YoY in 4Q'15 vs -5.1% in 9M15.

The following chart shows a reconciliation table between Domestic Reported and Organic EBITDA:

2014 2015 $\Delta$ % YoY
IQ IJQ ШQ IVQ FY IQ HQ ШQ IVQ FY IO. ШQ ШQ IVQ FY
Revenues Reported 3.728 3.803 3.805 3.967 15,303 3.631 3.744 3.752 3.874 15,001 $-2,6%$ $-1,6%$ $-1.4%$ $-2,3%$ $-2,0%$
Service 3.554 3.567 3.594 3.619 14.334 3.435 3.505 3.539 3.578 14.058 -3.3% $-1.7%$ $-1.5%$ $-1.1%$ $-1.9%$
Equipment 174 236 211 348 969 196 239 213 296 943 12.3% 1.3% 0.7% $-1.5.0%$ $-2.7%$
Opex Reported (1.936) (2.094) (2.010) (2265) (8305) (2021) (2.508) (2.073) (2.832) (9.434) $-4.4\% -19.8\% -3.1\% -25.0\%$ $-13.6%$
EBITDA
Reported
1792 1.709 1.795 1.702 6.998 1610 1236 1.679 1.042 5.567 $-10,2\% -27,7\% -6,5\% -38,8\%$ $-20.4%$
Revenues Organic 3.742 3.819 3.819 3.979 15,359 3.631 3.744 3.752 3.874 15.001 -3.0% $-2.0%$ $-1.5%$ $-2,6%$ $-2,3%$
Opex Organic net non recurring items (1.945) (2.176) (2.019) (2.281) (8.421) (2021) (2.115) (2.020) (2.250) (8.406) -3,9% 2,8% 0,0% 1,4% 0,2%
EBITDA Organic net non
recurring items
1797 1.643 1.800 1.698 6.938 1.610 1629 1.732 1.624 6.595 $-10,4\% -0.9\%$ -3.8% $-4.4%$ 4,9%
o/w Non Recurring Items (5) 66 (5) 4 60 (393) (53) (582) (1.028)
Exchange Rate Fluctuation (5) (5) (5) (4) (19)
Release TIS/OLI provisioning 72 2 14 88
Employee reduction plan (1) (12) (13) $\blacksquare$ (24) (19) (386) (429)
Provisions for risks and other costs and
settlements
(1) (1) 6 4 $\blacksquare$ (369) (34) (196) (599)
Other Discontinuities 60 (41) (27) (27) (35) (43) (9) (38) (68) (158) (123)
Labour cost discontinuities 19 ٠ ٠ 18 37 (23) (18) (38) (37) (116) (154)
Other one-off items 41 (41) (27) (45) (72) (20) э $\overline{\phantom{a}}$ (31) (42)
EBITDA Organic
Underlying
1.736.7 1.684 1.827 1.725 6.973 1652.8 1638 1.770 1.692 6.753 $-4.8%$ $-2.7%$ $-3.1%$ $-1.9%$ $-3.2%$

The "Domestic Underlying EBITDA trend" is based on the Adjusted Reported Domestic EBITDA. This representation is provided as additional information to our Reported EBITDA that represents Operating profit before depreciation and amortization, capital gains (losses) and impairment reversals (losses) on non-current assets.

DOMESTIC CAPEX:

Continued Growth on Innovative Capex. Total FY Domestic Capex stood at 3.9 bln€, +1.1bln€ vs FY 2014, incorporating also Licences and Special Projects (Real Estate, Equivalence)

  • Total FY NGN Capex was 0.9 bln€, and
  • LTE Capex 0.4 bln€.

BRAZIL

Financial Highlights

  • Total Revenues impacted by lower handset sales and by challenging macro and regulatory environments: 4Q'15 -20.2% YoY (-5pp vs 3Q'15)
  • Drop in Handset Revenues in 4Q'15: -74.7% YoY (-15.9pp vs 3Q'15), due to a sizable reduction of product sales without negatively impacting on margin.
  • Mobile Service Revenues decline due to further MTR cut and Voice/SMS volume decrease: 4Q'15 -8.5% YoY (-1.4pp vs 3Q'15). Excluding MTR cut, Mobile Service Revenues declined by -4.6% YoY (-1.5pp vs 3Q'15)
  • Business Generated Revenues were flat in FY2015, showing a continuous data uptake, with Innovative Services growing at a solid double-digit pace (FY'15 +35.0% YoY, 4Q'15: +21.5% YoY)
  • Fixed Service Revenues confirm their growth: FY'15 +13.1% YoY and 4Q'15 + 16.4% YoY
  • EBITDA declined low-single digit supported by cost control and efficiencies: FY15 -3.3% YoY (4Q15: -5.7% YoY)
  • EBITDA margin expansion to 31.3% in 2015 (+2.9pp vs. 28.4% in 2014), with a remarkable progression in 4Q'15 at 35.8% (+5.5pp YoY )
  • Total Capex (excl. spectrum) increased in FY'15 by +18.5% YoY, reaching a 27.2% level on revenues (+7pp YoY)

Operational Highlights

  • Confirming #1 position in 4G coverage: 411 cities, up from 45 in 2014. 59% of urban population already covered with 4G.
  • 4G users reached over 7 million, or near 11% of total subscribers
  • Network fast evolution: Fiber network reached more than 70,000 km with high capacity backhaul transporting 70% of total data traffic
  • The new portfolio is already showing signs of success: despite it is just two months from its launch, the Company posted positive MNP figures in all segments (postpaid + controle), reverting years of negative performance.
  • Mobile ARPU reached R\$ 16.7 in 2015, down 5.6% YoY, largely impacted by MTR cut and the reduction in voice usage. As for 4Q15, Mobile ARPU came at R\$17.6 (-1.8% YoY) showing an early sign of recovery.

GROUP NET DEBT:

  • Net Financial Position stood at 27.3 bln € at FY'15, up +0.6 bln € YoY, due to IAS17 for approximately 1.5 bln €, of which: 1.2 bln € for Real Estate Project and 0.3 bln € for Brazilian Towers Project.
  • Excluding IAS17 non-monetary effect, the reduction of Net Debt in 2015 would have been -0.9 bln € YoY.

4Q'15 & FY'15 Financial and operating data *

Index click on the links below Disclaimer Key fin data by BU YTD Key Financial data by BU quarter Domestic Business Results Domestic Wireline Results TIM Brasil Results Website link: Rep&Org Telecom Italia Group

* Preliminary financial results 4Q'15/FY'15

TELECOM ITALIA INVESTOR RELATIONS

Domestic Mobile Results [email protected]

Telecom Italia Investor Relations

Disclaimer

The financial and operating data have been extracted or derived, with the exception of some data, from the Telecom Italia 2014 Annual Report, the 2015 Interim Financial Reports and the 2015 preliminary financial results of the Telecom Italia Group which were prepared (including the data of the prior year/periods), where applicable, in accordance with the International Financial Reporting Standards issued by the International Accounting Standards Board and endorsed by the European Union (designated as "IFRS").

In particular, the accounting policies and consolidation principles adopted in the preparation of the preliminary financial results for the 2015 FY have been applied on a basis consistent with those adopted in the Annual Financial Statements at 31 December 2014, to which reference should be made, except for the new standards and interpretations adopted by the Telecom Italia Group starting from 1 January 2015 which had no effects on the 2015 preliminary financial results.

In addition, the 2015 preliminary financial results have not been verified by the independent auditors.

Starting from the fourth quarter 2013, the Sofora - Telecom Argentina group is classified as a disposal group (Discontinued operations/Non-current assets held for sale) and therefore the Sofora - Telecom Argentina group is no longer separately presented as a business unit.

Key financial data by Business Unit YTD

UNAUDITED FIGURES

REVENUES (€ mln) 1Q14 1H14 9M14 FY14 1Q15 1H15 9M15 FY15
Domestic 3,728 7,531 11,336 15,303 3,631 7,375 11,127 15,001
o/w Wireline Domestic 2,771 5,508 8,226 10,999 2,657 5,345 7,990 10,654
o/w Mobile Domestic 1,175 2,439 3,723 5,091 1,151 2,387 3,690 5,068
Brazil 1,451 3,009 4,617 6,244 1,411 2,688 3,696 4,636
TI Media 15 31 51 71 21 42 62 82
Other activities & Elim. (6) (20) (32) (45) (10) (8) (10) (1)
TI Group 5,188 10,551 15,972 21,573 5,053 10,097 14,875 19,718
EBITDA Reported (€ mln)
Domestic 1,792 3,501 5,296 6,998 1,610 2,846 4,525 5,567
Brazil 406 840 1,281 1,774 415 784 1,102 1,449
TI Media 6 11 19 25 9 20 21 37
Other activities & Elim. (4) (7) (8) (11) (3) (17) (32) (49)
TI Group 2,200 4,345 6,588 8,786 2,031 3,633 5,616 7,004
CAPEX (€ mln)
Domestic 493 1,177 1,792 2,783 676 1,506 2,297 3,900
Brazil 189 526 843 2,195 287 637 930 1,289
TI Media 2 4 5 6 1 3 5 8
Other, Elim & Adj 0 0 0 0 0 0 1 0
TI Group 684 1,707 2,640 4,984 964 2,146 3,233 5,197
CAPEX ON SALES (%)
Domestic 13.2% 15.6% 15.8% 18.2% 18.6% 20.4% 20.6% 26.0%
Brazil 13.0% 17.5% 18.3% 35.2% 20.3% 23.7% 25.2% 27.8%
TI Media 13.3% 12.9% 9.8% 8.5% 4.8% 7.1% 8.1% 9.8%
TI Group 13.2% 16.2% 16.5% 23.1% 19.1% 21.3% 21.7% 26.4%
UNAUDITED FIGURES
REVENUES (€ mln) 1Q14 2Q14 3Q14 4Q14 FY14 1Q15 2Q15 3Q15 4Q15 FY15
Domestic 3,728 3,803 3,805 3,967 15,303 3,631 3,744 3,752 3,874 15,001
o/w Wireline Domestic 2,771 2,737 2,718 2,773 10,999 2,657 2,688 2,645 2,664 10,654
o/w Mobile Domestic 1,175 1,264 1,284 1,368 5,091 1,151 1,236 1,303 1,378 5,068
Brasile 1,451 1,558 1,608 1,627 6,244 1,411 1,277 1,008 940 4,636
TI Media 15 16 20 20 71 21 21 20 20 82
Other activities & Elim. (6) (14) (12) (13) (45) (10) 2 (2) 9 -1
TI Group 5,188 5,363 5,421 5,601 21,573 5,053 5,044 4,778 4,843 19,718
EBITDA Reported (€ mln)
Domestic 1,792 1,709 1,795 1,702 6,998 1,610 1,236 1,679 1,042 5,567
Brasile 406 434 441 493 1,774 415 369 318 347 1,449
TI Media 6 5 8 6 25 9 11 1 16 37
Other activities & Elim. (4) (3) (1) (3) (11) (3) (14) (15) (17) (49)
TI Group 2,200 2,145 2,243 2,198 8,786 2,031 1,602 1,983 1,388 7,004
EBITDA Margin Reported
Domestic 48.1% 44.9% 47.2% 42.9% 45.7% 44.3% 33.0% 44.7% 26.9% 37.1%
Brasile 28.0% 27.9% 27.4% 30.3% 28.4% 29.4% 28.9% 31.5% 36.9% 31.3%
TI Media 40.0% 31.3% 40.0% 30.0% 35.2% 42.9% 52.4% 5.0% 80.0% 45.1%
TI Group 42.4% 40.0% 41.4% 39.2% 40.7% 40.2% 31.8% 41.5% 28.7% 35.5%
CAPEX (€ mln)
Domestic 493 684 615 991 2,783 676 830 791 1,603 3,900
Brasile 189 337 317 1,352 2,195 287 350 293 359 1,289
TI Media 2 2 1 1 6 1 2 2 3
Elim & Adj 0 0 0 0 0 0 0 1 -1
TI Group 684 1,023 933 2,344 4,984 964 1,182 1,087 1,964 5,197
CAPEX ON SALES (%)
Domestic 13.2% 18.0% 16.2% 25.0% 18.2% 18.6% 22.2% 21.1% 41.4% 26.0%
Brasile 13.0% 21.6% 19.7% 83.1% 35.2% 20.3% 27.4% 29.1% 38.2% 27.8%
TI Media 13.3% 12.5% 5.0% 5.0% 8.5% 4.8% 9.5% 10.0% 15.0% 9.8%
TI Group 13.2% 19.1% 17.2% 41.8% 23.1% 19.1% 23.4% 22.8% 40.6% 26.4%
UNAUDITED FIGURES
1Q14 D% yoy 2Q14 h% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
KPI's ('000)
Wireline
Physical accesses 13,027 -5.4% 12,828 -5.4% 12,656 -5.4% 12,480 -5.5% 12,480 -5.5% 12,283 -5.7% 12,080 -5.8% 11,907 -5.9% 11,742 -5.9% 11,742 -5.9%
Broadband (retail+wholesale) 8,761 -1.3% 8,757 -0.4% 8,743 0.1% 8,750 0.1% 8,750 0.1% 8,784 0.3% 8,821 0.7% 8,839 1.1% 8,890 1.6% 8,890 1.6%
Mobile
Total lines 30,996 -2.7% 30,660 -3.3% 30,374 -3.7% 30,350 -2.8% 30,350 -2.8% 30,140 -2.8% 30,075 -1.9% 30,023 -1.2% 30,007 -1.1% 30,007 -1.1%
€ mln 1Q14 D% yoy 2Q14 h% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
REVENUES 3,728 -8.3% 3,803 -8.2% 3,805 -5.0% 3,967 -5.0% 15,303 -6.6% 3,631 -2.6% 3,744 -1.6% 3,752 -1.4% 3,874 -2.3% 15,001 -2.0%
o/w Services 3,554 -8.8% 3,567 -8.9% 3,594 -6.2% 3,619 -4.4% 14,334 -7.1% 3,435 -3.3% 3,505 -1.7% 3,539 -1.5% 3,578 -1.1% 14,058 -1.9%
o/w Equipments 174 1.9% 236 3.9% 211 21.6% 348 -10.6% 969 0.9% 196 12.3% 239 1.3% 213 0.7% 296 -15.0% 943 -2.7%
o/w Domestic Mobile Services 1,099 -14.9% 1,138 -13.3% 1,189 -7.1% 1,183 -5.7% 4,608 -10.3% 1,053 -4.2% 1,109 -2.5% 1,170 -1.5% 1,184 0.1% 4,517 -2.0%
o/w Traditional 713 -24.1% 726 -21.9% 727 -16.7% 695 -16.1% 2,861 -19.9% 621 -12.9% 622 -14.3% 639 -12.1% 621 -10.6% 2,503 -12.5%
o/w Innovative 328 9.9% 342 8.4% 390 16.6% 404 13.1% 1,464 12.1% 375 14.4% 416 21.8% 453 16.0% 484 19.9% 1,728 18.1%
o/w Wholesale 58 8.7% 69 5.5% 72 -0.5% 83 23.0% 283 9.1% 57 -1.6% 71 2.1% 79 10.0% 78 -6.2% 286 0.9%
o/w Domestic Wireline Services 2,715 -7.4% 2,664 -8.6% 2,639 -7.2% 2,655 -5.3% 10,672 -7.1% 2,595 -4.4% 2,614 -1.9% 2,592 -1.8% 2,572 -3.1% 10,372 -2.8%
o/w Traditional Services 1,303 -10.3% 1,263 -12.8% 1,228 -9.8% 1,226 -7.6% 5,021 -10.2% 1,193 -8.4% 1,185 -6.2% 1,151 -6.3% 1,109 -9.6% 4,638 -7.6%
o/w Innovative Services 533 0.3% 541 1.9% 550 3.1% 574 5.1% 2,199 2.6% 558 4.6% 583 7.8% 577 4.9% 596 3.8% 2,314 5.2%
o/w Domestic Wholesale 606 -13.5% 586 -10.2% 583 -9.2% 540 -14.7% 2,316 -11.9% 560 -7.7% 549 -6.4% 550 -5.6% 546 1.2% 2,205 -4.8%
o/wTIS Group 301 6.4% 300 -4.2% 304 -10.3% 339 3.4% 1,244 -1.5% 310 3.0% 325 8.3% 336 10.5% 343 1.2% 1,314 5.6%
o/w Subs. Adj. and Other -29 21.7% -27 17.7% -27 17.0% -25 21.3% -108 19.5% -26 12.2% -28 -3.3% -23 15.8% -23 7.6% -99 8.2%
Elimination & Other -260 20.5% -234 24.6% -234 19.6% -219 19.9% -946 21.2% -213 18.0% -218 6.8% -223 4.8% -177 18.9% -831 12.2%
EBITDA 1,792 -8.2% 1,709 -7.5% 1,795 -11.6% 1,702 -10.9% 6,998 -9.6% 1,610 -10.2% 1,236 -27.7% 1,679 -6.5% 1,042 -38.8% 5,567 -20.4%
EBITDA Margin 48.1% 44.9% 47.2% 42.9% 45.7% 44.3% 33.0% 44.7% 26.9% 37.1%
Capex 493 -14.9% 684 -10.9% 615 -9.3% 991 -1.5% 2,783 -8.2% 676 37.1% 830 21.3% 791 28.6% 1,603 61.8% 3,900 40.1%
% on revenues 13.2% 18.0% 16.2% 25.0% 18.2% 18.6% 22.2% 21.1% 41.4% 26.0%
Headcount at period-end ('000) 53,302 -1.1% 53,224 -0.9% 53,249 -0.7% 53,076 -0.6% 53,076 -0.6% 52,965 -0.6% 52,825 -0.7% 52,726 -1.0% 52,644 -0.8% 52,644 -0.8%
Domestic Wireline Results - Reported Figures
UNAUDITED FIGURES
1Q14 D% yoy 2Q14 h% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
KPI's
Physical accesses ('000) 13,027 -5.4% 12,828 -5.4% 12,656 -5.4% 12,480 -5.5% 12,480 -5.5% 12,283 -5.7% 12,080 -5.8% 11,907 -5.9% 11,742 -5.9% 11,742 -5.9%
OLO Access (on TI infrastructure) 7,211 -0.4% 7,258 0.3% 7,167 0.0% 7,224 0.8% 7,224 0.8% 7,297 1.2% 7,375 1.6% 7,392 3.1% 7,467 3.4% 7,467 3.4%
o/w ULL 5,394 1.5% 5,461 2.1% 5,363 0.7% 5,404 0.9% 5,404 0.9% 5,460 1.2% 5,511 0.9% 5,517 2.9% 5,573 3.1% 5,573 3.1%
o/w Virtual ULL 28 -14.3% 27 -13.1% 25 -17.3% 24 -14.7% 24 -14.7% 26 -6.5% 27 1.4% 29 16.7% 28 17.4% 28 17.4%
o/w Wholesale Line Rental 660 -14.4% 634 -14.3% 609 -13.5% 588 -12.4% 588 -12.4% 565 -14.4% 547 -13.7% 523 -14.1% 497 -15.4% 497 -15.4%
o/w Naked 1,125 0.3% 1,128 1.3% 1,156 4.8% 1,185 6.4% 1,185 6.4% 1,207 7.3% 1,213 7.5% 1,218 5.4% 1,230 3.8% 1,230 3.8%
o/w NGN 4 - 8 - 14 - 24 - 24 - 39 - 76 - 105 - 139 - 139 -
TI Retail Broadband Accesses ('000) 6,933 -0.7% 6,939 0.1% 6,932 0.6% 6,921 0.1% 6,921 0.1% 6,945 0.2% 6,971 0.5% 6,984 0.7% 7,023 1.5% 7,023 1.5%
o/w Business 1,544 -0.7% 1,545 0.7% 1,552 1.5% 1,551 1.0% 1,551 1.0% 1,544 0.0% 1,522 -1.5% 1,505 -3.1% 1,488 -4.1% 1,488 -4.1%
o/w Consumer 5,389 -0.8% 5,393 -0.1% 5,379 0.3% 5,370 -0.2% 5,370 -0.2% 5,401 0.2% 5,450 1.0% 5,479 1.8% 5,535 3.1% 5,535 3.1%
o/w NGN 45 - 103 - 151 - 231 - 231 - 290 - 374 - 435 - 538 - 538 -
% flat offers on TI total portfolio (Consumer+Business) 91% 1.5pp 91% 1.6pp 91% 1.7pp 92% 1.7pp 92% 1.7pp 92% 1.8pp 93% 1.9pp 93% 1.9pp 94% 1.9pp 94% 1.9pp
BroadBand Accesses Wholesale ('000) 1,828 -3.4% 1,819 -2.3% 1,811 -1.6% 1,829 0.2% 1,829 0.2% 1,839 0.6% 1,850 1.7% 1,855 2.4% 1,867 2.1% 1,867 2.1%
BB Arpu (euro/mese) 19.2 1.9% 19.6 2.5% 20.0 4.1% 20.2 5.2% 19.8 3.4% 20.4 6.0% 20.9 6.7% 20.7 3.7% 21.2 4.9% 20.8 5.3%
REVENUES(€ mln) 1Q14 D% yoy 2Q14 h% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
TOTAL 2,771 -6.9% 2,737 -8.3% 2,718 -6.2% 2,773 -5.5% 10,999 -6.7% 2,657 -4.1% 2,688 -1.8% 2,645 -2.7% 2,664 -3.9% 10,654 -3.1%
o/w Services 2,715 -7.4% 2,664 -8.6% 2,639 -7.2% 2,655 -5.3% 10,672 -7.1% 2,595 -4.4% 2,614 -1.9% 2,592 -1.8% 2,572 -3.1% 10,372 -2.8%
o/w Equipments 56 23.8% 73 1.9% 79 47.8% 118 -10.6% 327 7.9% 62 9.1% 74 1.4% 53 -32.5% 92 -21.7% 282 -13.8%
TRADITIONAL SERVICES 1,303 -10.3% 1,263 -12.8% 1,228 -9.8% 1,226 -7.6% 5,021 -10.2% 1,193 -8.4% 1,185 -6.2% 1,151 -6.3% 1,109 -9.6% 4,638 -7.6%
o/w Voice 1,123 -10.8% 1,093 -12.4% 1,055 -10.5% 1,072 -8.7% 4,342 -10.6% 1,038 -7.6% 1,015 -7.1% 978 -7.3% 944 -11.9% 3,975 -8.5%
o/w Traffic 377 -21.7% 366 -21.4% 342 -16.1% 375 -8.9% 1,460 -17.3% 353 -6.3% 359 -1.9% 348 1.6% 339 -9.5% 1,399 -4.1%
o/w Access 665 -4.9% 646 -8.5% 631 -9.3% 620 -9.0% 2,562 -7.9% 612 -8.0% 586 -9.3% 562 -10.9% 539 -13.0% 2,299 -10.3%
o/w Voice VAS 32 -4.0% 33 2.0% 34 5.3% 33 -5.4% 133 -0.6% 30 -6.7% 29 -12.9% 28 -18.0% 27 -17.1% 115 -13.7%
o/w Rental & other 48 9.6% 47 10.8% 48 11.3% 44 -3.6% 187 6.9% 43 -12.1% 41 -14.3% 40 -16.0% 38 -13.2% 161 -13.9%
o/w Business Data & Others trad 180 -6.9% 171 -15.5% 174 -5.6% 155 0.8% 679 -7.3% 155 -13.9% 170 -0.5% 173 -0.3% 165 6.9% 663 -2.3%
o/w Data Services 126 -4.8% 125 -4.2% 122 -9.8% 123 -4.9% 497 -6.0% 118 -6.8% 120 -4.3% 110 -9.8% 117 -4.9% 465 -6.4%
o/w Rental & other 54 -11.5% 45 -36.3% 51 6.4% 31 31.7% 182 -10.9% 37 -30.4% 50 10.0% 63 22.3% 48 53.1% 198 9.0%
INNOVATIVE SERVICES 533 0.3% 541 1.9% 550 3.1% 574 5.1% 2,199 2.6% 558 4.6% 583 7.8% 577 4.9% 596 3.8% 2,314 5.2%
o/w Broadband 395 0.0% 403 1.3% 411 3.9% 413 4.9% 1,622 2.5% 418 5.7% 430 6.8% 427 3.9% 437 5.8% 1,712 5.5%
o/w Access 367 0.4% 374 1.7% 381 4.2% 384 5.3% 1,506 2.9% 389 6.1% 403 7.7% 399 4.7% 410 6.7% 1,600 6.3%
o/w Bundles Services 10 12.0% 10 5.6% 10 2.2% 10 1.5% 40 5.1% 10 2.1% 10 -2.1% 10 0.1% 9 -5.9% 39 -1.5%
o/w Others 19 -12.0% 19 -7.2% 20 -0.7% 19 -1.5% 77 -5.5% 19 -0.8% 18 -5.0% 18 -8.8% 18 -6.6% 72 -5.4%
o/w Content 5 10.8% 5 8.5% 4 0.2% 5 8.6% 19 7.0% 5 12.7% 5 4.8% 6 28.2% 4 -13.1% 20 7.5%
o/w ICT Service 133 1.1% 134 3.7% 135 0.9% 156 5.6% 558 2.9% 135 1.1% 148 10.7% 145 7.1% 155 -0.9% 582 4.3%
o/w Cloud services 28 11.2% 31 17.5% 32 23.9% 40 33.7% 131 22.0% 39 37.4% 42 36.2% 39 21.2% 44 9.6% 164 24.7%
o/w Traditional ICT 142 3.3% 147 -4.2% 155 13.7% 186 -7.4% 630 0.3% 137 -3.1% 146 -1.0% 139 -10.6% 173 -7.0% 595 -5.6%
Domestic Wholesale 606 -13.5% 586 -10.2% 583 -9.2% 540 -14.7% 2,316 -11.9% 560 -7.7% 549 -6.4% 550 -5.6% 546 1.2% 2,205 -4.8%
TIS Group 301 6.4% 300 -4.2% 304 -10.3% 339 3.4% 1,244 -1.5% 310 3.0% 325 8.3% 336 10.5% 343 1.2% 1,314 5.6%
Subs. Adj. and Other -29 21.7% -27 17.7% -27 17.0% -25 21.3% -108 19.5% -26 12.2% -28 -3.3% -23 15.8% -23 7.6% -99 8.2%
Domestic Mobile Results - Reported Figures
UNAUDITED FIGURES
1Q14 D% yoy 2Q14 h% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
KPI's
Total number of lines ('000) (1) 30,996 -2.7% 30,660 -3.3% 30,374 -3.7% 30,350 -2.8% 30,350 -2.8% 30,140 -2.8% 30,075 -1.9% 30,023 -1.2% 30,007 -1.1% 30,007 -1.1%
Churn Rate % 6.1% -1.0pp 5.9% -1.4pp 6.3% -2.3pp 5.9% -1.4pp 24.2% -6.2pp 6.4% 0.3pp 5.5% -0.4pp 5.8% -0.5pp 5.7% -0.1pp 23.4% -0.7pp
Total User Broadband (mln of users) 8.7 26.6% 9.2 27.7% 9.6 19.6% 10.1 19.3% 10.1 19.3% 10.5 20.8% 10.8 17.5% 11.2 16.9% 11.5 14.3% 11.5 14.3%
Total User LTE (mln of users) 0.4 - 0.6 - 0.8 - 1.3 - 1.3 - 1.8 - 2.7 - 3.4 - 4.4 - 4.4 -
Volumes of traffic (mln of minutes) (2) 14,964 7.7% 15,595 10.2% 15,542 8.2% 16,556 9.5% 62,658 8.9% 16,155 8.0% 16,630 6.6% 16,339 5.1% 16,998 2.7% 66,122 5.5%
o/w Outgoing traffic volumes (mln of minutes) (3) 10,355 1.8% 10,635 5.0% 10,509 3.9% 11,181 6.1% 42,680 4.2% 10,821 4.5% 10,983 3.3% 10,711 1.9% 11,096 -0.8% 43,611 2.2%
o/w Incoming traffic volumes (mln of minutes) 4,610 24.1% 4,960 23.3% 5,032 18.4% 5,376 17.4% 19,978 20.6% 5,335 15.7% 5,647 13.9% 5,627 11.8% 5,902 9.8% 22,512 12.7%
Usage Voce (min/line/month)(4) 189 13.5% 200 15.8% 202 14.4% 218 15.2% 202 14.7% 214 13.0% 223 11.5% 220 8.9% 232 6.2% 222 9.8%
Usage Dati (GB/users/month) 1.2 -7.3% 1.2 0.3% 1.3 26.1% 1.4 24.5% 1.3 10.8% 1.3 14.3% 1.4 15.1% 1.6 18.3% 1.6 15.9% 1.5 15.9%
ARPU(4) 11.5 -12.6% 11.9 -10.6% 12.5 -3.0% 12.7 -2.2% 12.1 -7.2% 11.3 -1.3% 11.9 0.2% 12.5 -0.2% 12.8 0.8% 12.1 -0.1%
REVENUES (€ mln), Reported figures 1Q14 D% yoy 2Q14 h% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
TOTAL 1,175 -14.4% 1,264 -10.0% 1,284 -5.6% 1,368 -5.1% 5,091 -8.7% 1,151 -2.0% 1,236 -2.2% 1,303 1.5% 1,378 0.7% 5,068 -0.5%
SERVICES 1,099 -14.9% 1,138 -13.3% 1,189 -7.1% 1,183 -5.7% 4,608 -10.3% 1,053 -4.2% 1,109 -2.5% 1,170 -1.5% 1,184 0.1% 4,517 -2.0%
Traditional Services 713 -24.1% 726 -21.9% 727 -16.7% 695 -16.1% 2,861 -19.9% 621 -12.9% 622 -14.3% 639 -12.1% 621 -10.6% 2,503 -12.5%
o/w Outgoing voice (5) 530 -24.9% 531 -23.5% 536 -18.6% 501 -18.3% 2,098 -21.5% 463 -12.6% 455 -14.3% 461 -14.0% 432 -13.8% 1,810 -13.7%
o/w Incoming voice 52 -17.7% 56 -16.6% 57 18.2% 59 15.6% 224 -2.4% 58 12.3% 62 9.9% 65 14.4% 69 16.2% 254 13.3%
o/w Messaging 132 -23.3% 139 -17.4% 134 -19.6% 135 -18.2% 540 -19.7% 100 -24.2% 106 -24.0% 113 -15.6% 120 -10.6% 439 -18.6%
Innovative Services 328 9.9% 342 8.4% 390 16.6% 404 13.1% 1,464 12.1% 375 14.4% 416 21.8% 453 16.0% 484 19.9% 1,728 18.1%
o/w Browsing 264 12.9% 281 11.5% 301 11.7% 326 10.9% 1,171 11.7% 306 16.0% 339 20.7% 372 23.8% 392 20.5% 1,409 20.3%
o/w Internet Content 64 -1.1% 61 -3.9% 90 36.7% 78 22.9% 293 13.8% 69 8.1% 77 27.3% 80 -10.2% 92 17.4% 319 9.0%
Wholesale Services 58 8.7% 69 5.5% 72 -0.5% 83 23.0% 283 9.1% 57 -1.6% 71 2.1% 79 10.0% 78 -6.2% 286 0.9%
Handsets 76 -5.7% 126 35.1% 95 18.8% 185 -1.2% 483 9.3% 98 29.0% 127 0.1% 133 39.3% 194 4.8% 551 14.1%
(2) Incoming+Outgoing Mobile Retail + Wholesale excluding Visitors
(3) Roaming volumes not included
(4) Net of visitors
(5) Outgoing voice revenues include roaming revenues
TIM Brasil Results - Reported Figures
1Q14 Δ% yoy 2Q14 Δ% yoy 3Q14 Δ% yoy 4Q14 Δ% yoy FY14 Δ% yoy 1Q15 Δ% yoy 2Q15 Δ% yoy 3Q15 Δ% yoy 4Q15 Δ% yoy FY15 Δ% yoy
KPI's - Mobile only
Estimated Total Penetration (%) (1) 135.3% 136.1% 137.1% 138.0% 138.0% 139.0% 138.2% 134.8% 125.7% 125.7%
(1)
Market Share on total lines(%)
27.0% 0.0pp 26.9% -0.3pp 26.9% -0.3pp 27.0% -0.1pp 27.0% -0.1pp 26.7% 26.4% -0.5pp 26.3% 25.7% -1.3pp 25.7% -1.3pp
Total Lines ('000) (1) (2) 73,917 3.8% 74,203 2.8% 74,877 2.7% 75,721 3.1% 75,721 3.1% 75,749 +2.5% 74,600 +0.5% 72,573 -3.1% 66,234 -12.5% 66,234 -12.5%
TOTAL ARPU (3) 18.0 -2.7% 17.3 -4.5% 17,4 -6.3% 18.0 -6.3% 17.7 -4.8% 16.7 -7.2% 16.1 -7.2% 16.4 -5.9% 17.6 -1.8% 16.7 -5.6%
TOTAL MOU net of visitors 140 -3.0% 137 -6.9% 136 -9.5% 130 -12.5% 136 -8.1% 120 -14.0% 119 -13.6% 119 -12.6% 120 -7.6% 120 -12.0%
MAIN RESULTS (IAS/IFRS, R\$ mln) 1Q14 Δ% yoy 2Q14 Δ% yoy 3Q14 Δ% yoy 4Q14 Δ% yoy FY14 Δ% yoy 1Q15 Δ% yoy 2Q15 Δ% yoy 3Q15 Δ% yoy 4Q15 Δ% yoy FY15 Δ% yoy
REVENUES Reported 4,702 -0.2% 4,775 -3.4% 4,853 -4.5% 5,168 -0.3% 19,498 -2.1% 4,547 -3.3% 4,353 -8.8% 4,117 -15.2% 4,122 -20.2% 17,139 -12.1%
of which services 4,099 +0.3% 3,985 -2.0% 4,045 -3.9% 4,196 -3.4% 16,325 -2.3% 3,940 -3.9% 3,784 -5.0% 3,784 -6.5% 3,876 -7.6% 15,384 -5.8%
of which handsets 603 -3.4% 790 -10.1% 808 -7.8% 972 +15.6% 3,173 -1.5% 607 +0.7% 569 -28.0% 333 -58.8% 246 -74.7% 1,755 -44.7%
EBITDA Reported 1,316 +7.8% 1,329 +8.0% 1,330 +6.5% 1,566 +4.6% 5,541 +6.6% 1,337 +1.6% 1,260 -5.2% 1,285 -3.4% 1,476 -5.7% 5,358 -3.3%
EBITDA margin 28.0% 2,1pp 27.8% 2.9pp 27.4% 2.8pp 30.3% 1.4pp 28.4% 2.3pp 29.4% 1.4pp 28.9% 1.1pp 31.2% 3.8pp 35.8% 5.5pp 31.3% 2.9pp
Capex Reported 613 +30.4% 1,044 -7.0% 960 -18.4% 4,237 +284.0% 6,854 +77.1% 924 +50.7% 1,184 +13.4% 1,168 +21.7% 1,488 -64.9% 4,764 -30.5%
% on revenues 13.0% 3pp 21.9% -0.8pp 19.8% -3.3pp 82.0% 60.7pp 35.2% 15.8pp 20.3% 7.3pp 27.2% 5.3pp 28.4% 8.6pp 36.1% -45.9pp 27.8% -7.4pp
1Q14 Δ% yoy 1H14 Δ% yoy 9M14 Δ% yoy FY14 Δ% yoy FY14 Δ% yoy 1Q15 Δ% yoy 1H15 Δ% yoy 9M15 Δ% yoy FY15 Δ% yoy FY15 Δ% yoy
Exchange rate AVG (R\$ vs. euro) 3.23981 3.14956 3.10365 3.12280 3.12280 3.22251 3.31144 3.52233 3.69727 3.69727
(1) Source ANATEL; only 3Q'15 figures preliminary TIM Brasil estimates.
(2) Includes company lines; the data of the periods under comparison have been appropriately restated.

(3) Gross of visitors

UNAUDITED FIGURES
4Q'14 4Q'15 Δ% yoy
reported
Δ% yoy
organic
Reported Figures (a) Non Organic elements (b) Organic figures
(c=a+b)
Reported figures (d) (d/a-1) (d/c-1)
€ mln Change in consolid.
area
Exchange rate impact
REVENUES REVENUES
Domestic 3,967 12 3,979 Domestic 3,874 (2.3) (2.6)
o/w Wireline Domestic 2,773 12 2,785 o/w Wireline Domestic 2,664 (3.9) (4.3)
o/w Mobile Domestic 1,368 1,368 o/w Mobile Domestic 1,378 0.7 0.7
Brasile 1,627 (421) 1,206 Brasile 940 (42.2) (20.2)
TI Media 20 20 TI Media 20 0.0 0.0
Other Activities & Eliminations (13) (13) Other Activities & Eliminations 9 -
TI Group 5,601 (409) 5,192 TI Group 4,843 (13.5) (6.7)
EBITDA EBITDA
Domestic 1,702 -7 4 1,699 Domestic 1,042 (38.8) (38.7)
Brasile 493 0 (123) 370 Brasile 347 (29.6) (5.7)
TI Media 6 7 0 13 TI Media 16 166.7 23.1
Other Activities & Eliminations (3) (3) Other Activities & Eliminations (17) -
TI Group 2,198 (119) 2,079 TI Group 1,388 (36.9) (33.2)
EBITDA Margin EBITDA Margin
Domestic 42.9% 42.7% Domestic 26.9% -16 pp -15.8 pp
Brasile 30.3% 30.3% Brasile 36.9% 6.6 pp 5.5pp
TI Media 30.0% 65.0% TI Media 80.0% 50 pp 15 pp
TI Group 39.2% 40.0% TI Group 28.7% -10.5 pp -11.3 pp
1Q14
13,027
8,761
30,996
D% yoy
-5.4%
-1.3%
2Q14
12,828
D% yoy
-5.4%
3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 UNAUDITED FIGURES
D% yoy
FY15 D% yoy
12,656 -5.4% 12,480 -5.5% 12,480 -5.5% 12,283 -5.7% 12,080 -5.8% 11,907 -5.9% 11,742 -5.9% 11,742 -5.9%
8,757 -0.4% 8,743 0.1% 8,750 0.1% 8,750 0.1% 8,784 0.3% 8,821 0.7% 8,839 1.1% 8,890 1.6% 8,890 1.6%
-2.7% 30,660 -3.3% 30,374 -3.7% 30,350 -2.8% 30,350 -2.8% 30,140 -2.8% 30,075 -1.9% 30,023 -1.2% 30,007 -1.1% 30,007 -1.1%
1Q14 D% yoy 2Q14 D% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
3,728 -8.3% 3,803 -8.2% 3,805 -5.0% 3,967 -5.0% 15,303 -6.6% 3,631 -2.6% 3,744 -1.6% 3,752 -1.4% 3,874 -2.3% 15,001 -2.0%
3,554 -8.8% 3,567 -8.9% 3,594 -6.2% 3,619 -4.4% 14,334 -7.1% 3,435 -3.3% 3,505 -1.7% 3,539 -1.5% 3,578 -1.1% 14,058 -1.9%
174 1.9% 236 3.9% 211 21.6% 348 -10.6% 969 0.9% 196 12.3% 239 1.3% 213 0.7% 296 -15.0% 943 -2.7%
2,771 -6.9% 2,737 -8.3% 2,718 -6.2% 2,773 -5.5% 10,999 -6.7% 2,657 -4.1% 2,688 -1.8% 2,645 -2.7% 2,664 -3.9% 10,654 -3.1%
2,715 -7.4% 2,664 -8.6% 2,639 -7.2% 2,655 -5.3% 10,672 -7.1% 2,595 -4.4% 2,614 -1.9% 2,592 -1.8% 2,572 -3.1% 10,372 -2.8%
-13.8%
1,175 -14.4% 1,264 -10.0% 1,284 -5.6% 1,368 -5.1% 5,091 -8.7% 1,151 -2.0% 1,236 -2.2% 1,303 1.5% 1,378 0.7% 5,068 -0.5%
-2.0%
76 -5.7% 126 35.1% 95 18.9% 185 -1.2% 483 9.3% 98 29.0% 127 0.1% 133 39.3% 194 4.8% 551 14.1%
-20.4%
40.1%
-0.8%
56
1,099
1,792
48.1%
493
13.2%
53,302
23.7%
-14.9%
-8.2%
-14.9%
-1.1%
73
1,138
1,709
44.9%
684
18.0%
53,224
1.9%
-13.3%
-7.5%
-10.9%
-0.9%
79
1,189
1,795
47.2%
615
16.2%
53,249
47.6%
-7.1%
-11.6%
-9.3%
-0.7%
118
1,183
1,702
42.9%
991
25.0%
53,076
-10.6%
-5.7%
-10.9%
-1.5%
-0.6%
327
4,608
6,998
45.7%
2,783
18.2%
53,076
7.8%
-10.3%
-9.6%
-8.2%
-0.6%
62
1,053
1,610
44.3%
676
18.6%
52,965
9.1%
-4.2%
-10.2%
37.1%
-0.6%
74
1,109
1,236
33.0%
830
22.2%
52,825
1.4%
-2.5%
-27.7%
21.3%
-0.7%
53
1,170
1,679
44.7%
791
21.1%
52,726
-32.5%
-1.5%
-6.5%
28.6%
-1.0%
92
1,184
1,042
26.9%
1,603
41.4%
52,644
-21.7%
0.1%
-38.8%
61.8%
-0.8%
282
4,517
5,567
37.1%
3,900
26.0%
52,644
1Q14 D% yoy 2Q14 D% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
13,027 -5.4% 12,828 -5.4% 12,656 -5.4% 12,480 -5.5% 12,480 -5.5% 12,283 -5.7% 12,080 -5.8% 11,907 -5.9% 11,742 -5.9% 11,742 -5.9%
7,211 -0.4% 7,258 0.3% 7,167 0.0% 7,224 0.8% 7,224 0.8% 7,297 1.2% 7,375 1.6% 7,392 3.1% 7,467 3.4% 7,467 3.4%
5,394 1.5% 5,461 2.1% 5,363 0.7% 5,404 0.9% 5,404 0.9% 5,460 1.2% 5,511 0.9% 5,517 2.9% 5,573 3.1% 5,573 3.1%
28 -14.3% 27 -13.1% 25 -17.3% 24 -14.7% 24 -14.7% 26 -6.5% 27 1.4% 29 16.7% 28 17.4% 28 17.4%
660 -14.4% 634 -14.3% 609 -13.5% 588 -12.4% 588 -12.4% 565 -14.4% 547 -13.7% 523 -14.1% 497 -15.4% 497 -15.4%
1,125 0.3% 1,128 1.3% 1,156 4.8% 1,185 6.4% 1,185 6.4% 1,207 7.3% 1,213 7.5% 1,218 5.4% 1,230 3.8% 1,230 3.8%
4 - 8 - 14 - 24 - 24 - 39 - 76 - 105 - 139 - 139 -
6,933 -0.7% 6,939 0.1% 6,932 0.6% 6,921 0.1% 6,921 0.1% 6,945 0.2% 6,971 0.5% 6,984 0.7% 7,023 1.5% 7,023 1.5%
1,544 -0.7% 1,545 0.7% 1,552 1.5% 1,551 1.0% 1,551 1.0% 1,544 0.0% 1,522 -1.5% 1,505 -3.1% 1,488 -4.1% 1,488 -4.1%
5,389 -0.8% 5,393 -0.1% 5,379 0.3% 5,370 -0.2% 5,370 -0.2% 5,401 0.2% 5,450 1.0% 5,479 1.8% 5,535 3.1% 5,535 3.1%
45 - 103 - 151 - 231 - 231 - 290 - 374 - 435 - 538 - 538 -
91% 1.5pp 91% 1.6pp 91% 1.7pp 92% 1.7pp 92% 1.7pp 92% 1.8pp 93% 1.9pp 93% 1.9pp 94% 1.9pp 94% 1.9pp
1,828 -3.4% 1,819 -2.3% 1,811 -1.6% 1,829 0.2% 1,829 0.2% 1,839 0.6% 1,850 1.7% 1,855 2.4% 1,867 2.1% 1,867 2.1%
19.2 1.9% 19.6 2.5% 20.0 4.1% 20.2 5.2% 19.8 3.4% 20.4 6.0% 20.9 6.7% 20.7 3.7% 21.2 4.9% 20.8 5.3%
1Q14 D% yoy 2Q14 D% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
2,771 -6.9% 2,737 -8.3% 2,718 -6.2% 2,773 -5.5% 10,999 -6.7% 2,657 -4.1% 2,688 -1.8% 2,645 -2.7% 2,664 -3.9% 10,654 -3.1%
2,715 -7.4% 2,664 -8.6% 2,639 -7.2% 2,655 -5.3% 10,672 -7.1% 2,595 -4.4% 2,614 -1.9% 2,592 -1.8% 2,572 -3.1% 10,372 -2.8%
56 23.7% 73 1.9% 79 47.8% 118 -10.6% 327 7.8% 62 9.1% 74 1.4% 53 -32.5% 92 -21.7% 282 -13.8%
1,128 -10.9% 1,100 -12.5% 1,062 -10.2% 1,083 -8.6% 4,373 -10.6% 1,045 -7.4% 1,024 -6.9% 984 -7.4% 955 -11.8% 4,008 -8.3%
377 -21.7% 366 -21.4% 342 -16.1% 375 -8.9% 1,460 -17.3% 353 -6.3% 359 -1.9% 348 1.6% 339 -9.5% 1,399 -4.1%
665 -4.9% 646 -8.5% 631 -9.3% 620 -9.0% 2,562 -7.9% 612 -8.0% 586 -9.3% 562 -10.9% 539 -13.0% 2,299 -10.3%
32 -4.0% 33 2.0% 34 5.3% 33 -5.4% 133 -0.6% 30 -6.7% 29 -12.9% 28 -18.0% 27 -17.1% 115 -13.7%
53 5.6% 54 3.7% 55 15.2% 55 -3.2% 218 4.9% 49 -7.8% 50 -8.2% 46 -16.4% 49 -10.2% 195 -10.7%
405 -0.1% 412 1.3% 420 3.7% 423 4.6% 1,659 2.4% 426 5.3% 438 6.4% 436 3.9% 445 5.3% 1,746 5.2%
398 0.2% 406 1.5% 413 3.9% 416 4.6% 1,633 2.6% 420 5.4% 432 6.6% 429 3.8% 440 5.7% 1,721 5.4%
5 -8.1% 5 -4.3% 5 -1.9% 6 9.8% 22 -1.3% 6 5.9% 5 -5.3% 6 13.4% 5 -17.1% 22 -1.3%
1 -36.4% 1 -34.3% 1 -29.9% 1 -25.2% 4 -31.9% 1 -21.2% 1 -19.7% 1 -19.3% 1 -21.3% 3 -20.4%
314 0.0% 323 -2.0% 330 3.2% 383 -3.5% 1,350 -0.7% 314 -0.3% 344 6.3% 310 -6.1% 366 -4.3% 1,333 -1.2%
170 4.6% 178 -1.0% 187 15.3% 226 -2.0% 761 3.5% 176 3.7% 188 5.5% 177 -5.2% 216 -4.1% 758 -0.4%
102 -4.4% 100 -1.6% 99 -8.4% 98 -6.1% 399 -5.1% 95 -6.9% 97 -2.7% 89 -9.7% 96 -2.5% 377 -5.4%
42 -6.1% 45 -6.3% 44 -11.5% 59 -4.3% 190 -6.9% 42 0.0% 59 29.7% 43 -1.8% 54 -8.2% 198 4.1%
606 -13.5% 586 -10.2% 583 -9.2% 540 -14.7% 2,316 -11.9% 560 -7.7% 549 -6.4% 552 -5.4% 547 1.2% 2,207 -4.7%
227 11.5% 228 -3.1% 230 -11.7% 258 5.0% 943 -0.2% 231 1.6% 242 6.0% 255 11.0% 258 0.3% 986 4.6%
90 88 -15.2% 93 87 109 374
Domestic Wireline Results - Reported Figures UNAUDITED FIGURES
Domestic Mobile Results - Reported Figures
UNAUDITED FIGURES
1Q14 D% yoy 2Q14 D% yoy 3Q14 D% yoy 4Q14 D% yoy FY14 D% yoy 1Q15 D% yoy 2Q15 D% yoy 3Q15 D% yoy 4Q15 D% yoy FY15 D% yoy
KPI's
Total number of lines ('000) (1) 30,996 -2.7% 30,660 -3.3% 30,374 -3.7% 30,350 -2.8% 30,350 -2.8% 30,140 -2.8% 30,075 -1.9% 30,023 -1.2% 30,007 -1.1% 30,007 -1.1%
Churn Rate % 6.1% -1.0pp 5.9% -1.4pp 6.3% -2.3pp 5.9% -1.4pp 24.2% -6.2pp 6.4% 0.3pp 5.5% -0.4pp 5.8% -0.5pp 5.7% -0.1pp 23.4% -0.7pp
Total User Broadband (mln of users) 8.7 26.6% 9.2 27.7% 9.6 19.6% 10.1 19.3% 10.1 19.3% 10.5 20.8% 10.8 17.5% 11.2 16.9% 11.5 14.3% 11.5 14.3%
Total User LTE (mln of users) 0.4 - 0.6 - 0.8 - 1.3 - 1.3 - 1.8 - 2.7 - 3.4 - 4.4 - 4.4 -
Volumes of traffic (mln of minutes) (2) 14,964 7.7% 15,595 10.2% 15,542 8.2% 16,556 9.5% 62,658 8.9% 16,155 8.0% 16,630 6.6% 16,339 5.1% 16,630 0.4% 66,122 5.5%
o/w Outgoing traffic volumes (mln of minutes) (3) 10,355 1.8% 10,635 5.0% 10,509 3.9% 11,181 6.1% 42,680 4.2% 10,821 4.5% 10,983 3.3% 10,711 1.9% 10,983 -1.8% 43,611 2.2%
o/w Incoming traffic volumes (mln of minutes) 4,610 24.1% 4,960 23.3% 5,032 18.4% 5,376 17.4% 19,978 20.6% 5,335 15.7% 5,647 13.9% 5,627 11.8% 5,647 5.1% 22,512 12.7%
Usage Voce (min/line/month)(4) 189 13.5% 200 15.8% 202 14.4% 218 15.2% 202 14.7% 214 13.0% 223 11.5% 220 8.9% 223 2.3% 222 9.8%
Usage Dati (GB/users/month) 1.2 -7.3% 1.2 0.3% 1.3 26.1% 1.4 24.5% 1.3 10.8% 1.3 14.3% 1.4 15.1% 1.6 18.3% 1.6 15.9% 1.5 15.9%
ARPU(4) 11.5 -12.6% 11.9 -10.6% 12.5 -3.0% 12.7 -2.2% 12.1 -7.2% 11.3 -1.3% 11.9 0.2% 12.5 -0.2% 12.8 0.8% 12.1 -0.1%
REVENUES (€ mln), Reported figures 1Q14 2Q14 3Q14 4Q14 FY14 1Q15 2Q15 3Q15 4Q15 FY15
TOTAL 1,175 D% yoy
-14.4%
1,264 D% yoy
-10.0%
1,284 D% yoy
-5.6%
1,368 D% yoy
-5.1%
5,091 D% yoy
-8.7%
1,151 D% yoy
-2.0%
1,236 D% yoy
-2.2%
1,303 D% yoy
1.5%
1,378 D% yoy
0.7%
5,068 D% yoy
-0.5%
Service Revenues 1,099 -14.9% 1,138 -13.3% 1,189 -7.1% 1,183 -5.7% 4,608 -10.3% 1,053 -4.2% 1,109 -2.5% 1,170 -1.5% 1,184 0.1% 4,517 -2.0%
o/w Business Generated 989 -15.8% 1,012 -14.1% 1,060 -8.6% 1,040 -8.4% 4,101 -11.8% 938 -5.2% 977 -3.5% 1,026 -3.2% 1,037 -0.3% 3,978 -3.0%
o/w Outgoing voice (5) 530 -24.9% 531 -23.5% 536 -18.5% 501 -18.3% 2,098 -21.5% 463 -12.6% 455 -14.3% 461 -14.0% 432 -13.8% 1,810 -13.7%
o/w VAS (6)
o/w messaging 460
132
-2.3%
-23.3%
481
139
-0.6%
-17.4%
524
134
4.6%
-19.6%
539
135
3.2%
-18.2%
2,003
540
1.3%
-19.7%
475
100
3.4%
-24.2%
522
106
8.5%
-24.0%
566
113
7.9%
-15.6%
605
120
12.2%
-10.6%
2,167
439
8.2%
-18.6%
o/w interactive 328 9.9% 342 8.4% 390 16.5% 404 13.1% 1,464 12.1% 375 14.4% 416 21.8% 453 16.0% 484 19.9% 1,728 18.1%
o/w Browsing 264 12.9% 281 11.5% 301 11.8% 326 10.9% 1,171 11.7% 306 16.0% 339 20.7% 372 23.8% 392 20.5% 1,409 20.3%
o/w Internet Content 64 -1.1% 61 -3.9% 90 35.7% 78 22.9% 293 13.8% 69 8.1% 77 27.3% 80 -10.2% 92 17.4% 319 9.0%
o/w Business Received 110 -5.5% 125 -5.6% 129 7.3% 143 19.8% 507 3.7% 115 5.0% 132 5.6% 144 12.0% 147 3.1% 539 6.4%
o/w Incoming voice 52 -17.7% 56 -16.6% 57 18.2% 59 15.6% 224 -2.4% 58 12.3% 62 9.9% 65 14.4% 69 16.2% 254 13.3%
o/w Visitors and others 58 8.7% 69 5.6% 72 0.0% 83 22.9% 283 9.1% 57 -1.6% 71 2.1% 79 10.0% 78 -6.2% 286 0.9%
Handsets 76 -5.7% 126 35.1% 95 18.9% 185 -1.2% 483 9.3% 98 29.0% 127 0.1% 133 39.3% 194 4.8% 551 14.1%
VAS on Service revenues (%) 41.8% 5.4pp 42.3% 5.4pp 44.1% 4.9pp 45.5% 3.9pp 43.5% 5.0pp 45.1% 3.3pp 47.1% 4.8pp 48.3% 4.2pp 51.1% 5.5pp 48.0% 4.5pp
(2) Incoming+Outgoing Mobile Retail + Wholesale excluding Visitors
(3) Roaming volumes not included
(4) Net of visitors
(5) Outgoing voice revenues include roaming revenues
(6) Includes other wholesale revenues

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