Quarterly Report • Feb 23, 2021
Quarterly Report
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| TIM GROUP – FINANCIAL HIGHLIGHTS | 2 |
|---|---|
| TIM GROUP – RECLASSIFIED STATEMENTS | 3 |
| TIM GROUP - SEPARATE CONSOLIDATED INCOME STATEMENTS | 3 |
| TIM GROUP - CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME | 4 |
| TIM GROUP - CONSOLIDATED STATEMENTS OF FINANCIAL POSITION | 5 |
| TIM GROUP - CONSOLIDATED STATEMENTS OF CASH FLOWS | 7 |
| TIM GROUP - NET FINANCIAL DEBT | 9 |
| TIM GROUP - CHANGE IN ADJUSTED NET FINANCIAL DEBT | 10 |
| TIM GROUP - INFORMATION BY OPERATING SEGMENTS | 101 |
| DOMESTIC | 11 |
| BRAZIL | 12 |
| TIM GROUP - HEADCOUNT | 13 |
| TIM GROUP - EFFECTS OF NON-RECURRING EVENTS AND TRANSACTIONS ON | |
| EACH ITEM OF THE SEPARATE CONSOLIDATED INCOME STATEMENTS | 14 |
| TIM GROUP - DEBT STRUCTURE, BOND ISSUES AND EXPIRING BONDS | 15 |
| TIM S.p.A. - SEPARATE INCOME STATEMENTS | 17 |
| TIM S.p.A. - STATEMENTS OF COMPREHENSIVE INCOME | 18 |
| TIM S.p.A. - STATEMENTS OF FINANCIAL POSITION | 19 |
| TIM S.p.A. - STATEMENTS OF CASH FLOWS | 21 |
| TIM S.p.A. - NET FINANCIAL DEBT | 23 |
| TIM S.p.A. - EFFECTS OF NON-RECURRING EVENTS AND TRANSACTIONS ON | |
| EACH ITEM OF THE SEPARATE INCOME STATEMENTS | 24 |
| ALTERNATIVE PERFORMANCE MEASURES | 245 |
This document has been translated into English for the convenience of the readers. In the event of discrepancy, the Italian language version prevails.

| (millions of euros) | 12/31/2020 | 12/31/2019 | % Change | organic excluding non-recurring |
|---|---|---|---|---|
| (a) | (b) | (a-b) | ||
| Revenues | 15,805 | 17,974 | (12.1) | (6.4) |
| EBITDA (1) |
6,739 | 8,151 | (17.3) | (5.9) |
| EBITDA Margin | 42.6 % | 45.3 % | (2.7)pp | |
| Organic EBITDA Margin excluding non-recurring |
44.6 % | 44.3 % | 0.3pp | |
| EBIT (1) |
2,104 | 3,175 | (33.7) | (16.6) |
| EBIT Margin | 13.3 % | 17.7 % | (4.4)pp | |
| Organic EBIT Margin excluding non recurring |
15.3 % | 17.2 % | (1.9)pp | |
| Profit (loss) for the year attributable to Owners of the Parent |
7,224 | 916 | - | |
| Capital Expenditures & spectrum | 3,409 | 3,784 | (9.9) | (2.8) |
| 12/31/2020 | 12/31/2019 | Change Amount | ||
| (a) | (b) | (a-b) | ||
| Adjusted Net Financial Debt (1) |
23,326 | 27,668 | (4,342) |
| (millions of euros) | 4th Quarter 2020 |
4th Quarter 2019 |
% Change | organic excluding non-recurring |
|---|---|---|---|---|
| (a) | (b) | (a-b) | ||
| Revenues | 4,148 | 4,551 | (8.9) | (2.1) |
| EBITDA (1) |
1,621 | 1,652 | (1.9) | (1.5) |
| EBITDA Margin | 39.1 % | 36.3 % | 2.8pp | |
| Organic EBITDA Margin excluding non-recurring |
42.5 % | 42.2 % | 0.3pp | |
| EBIT (1) |
477 | 463 | 3.0 | (12.9) |
| EBIT Margin | 11.5 % | 10.2 % | 1.3pp | |
| Organic EBIT Margin excluding non recurring |
14.9 % | 16.8 % | (1.9)pp | |
| Profit (loss) for the period attributable to owners of the Parent |
6,046 | 64 | — |
(1) Details are provided under "Alternative Performance Measures".

The reclassified Separate Income Statements, Statements of Comprehensive Income, Statements of Financial Position and the Statements of Cash Flows, as well as the Net Financial Debt of the TIM Group and of the Parent TIM S.p.A., herewith presented, are the same as those included in the Report on Operations of the 2020 TIM Annual Financial Report. Such statements, as well as the Net Financial Debt, are in any case consistent with those included in the TIM Group Consolidated and Separate Financial Statements for the year ended December 31, 2020. The accounting policies and consolidation principles adopted are consistent with those applied for the TIM Group Consolidated Financial Statements and for the TIM S.p.A. Separate Financial Statements at December 31, 2019 to which reference should be made, except for the amendments to the standards issued by IASB and adopted starting from January 1, 2020.
To such extent, please note that the audit work by our independent auditors on the TIM Consolidated and Separate Financial Statements for the year ended December 31, 2020, as well as the check of consistency of the 2020 Report on Operations with the related TIM Consolidated and Separate Financial Statements have not yet been completed.
| (millions of euros) | 2020 | 2019 | Change (a-b) |
|
|---|---|---|---|---|
| (a) | (b) | amount | % | |
| Revenues | 15,805 | 17,974 | (2,169) | (12.1) |
| Other income | 211 | 933 | (722) | (77.4) |
| Total operating revenues and other income | 16,016 | 18,907 | (2,891) | (15.3) |
| Acquisition of goods and services | (6,173) | (6,463) | 290 | 4.5 |
| Employee benefits expenses | (2,639) | (3,077) | 438 | 14.2 |
| Other operating expenses | (961) | (1,625) | 664 | 40.9 |
| Change in inventories | (6) | (128) | 122 | 95.3 |
| Internally generated assets | 502 | 537 | (35) | (6.5) |
| Operating profit (loss) before depreciation and amortization, capital gains (losses) and impairment reversals (losses) on non-current assets (EBITDA) |
6,739 | 8,151 | (1,412) | (17.3) |
| Depreciation and amortization | (4,616) | (4,927) | 311 | 6.3 |
| Gains (losses) on disposals of non-current assets | (11) | (49) | 38 | 77.6 |
| Impairment reversals (losses) on non-current assets | (8) | — | (8) | — |
| Operating profit (loss) (EBIT) | 2,104 | 3,175 | (1,071) | (33.7) |
| Share of profits (losses) of associates and joint ventures accounted for using the equity method |
18 | (3) | 21 | — |
| Other income (expenses) from investments | 454 | 3 | 451 | — |
| Finance income | 1,143 | 946 | 197 | 20.8 |
| Finance expenses | (2,322) | (2,382) | 60 | 2.5 |
| Profit (loss) before tax from continuing operations | 1,397 | 1,739 | (342) | (19.7) |
| Income tax expense | 5,955 | (513) | 6,468 | — |
| Profit (loss) from continuing operations | 7,352 | 1,226 | 6,126 | — |
| Profit (loss) from Discontinued operations/Non-current assets held for sale |
— | 16 | (16) | — |
| Profit (loss) for the period | 7,352 | 1,242 | 6,110 | — |
| Attributable to: | ||||
| Owners of the Parent | 7,224 | 916 | 6,308 | — |
| Non-controlling interests | 128 | 326 | (198) | (60.7) |

In accordance with IAS 1 (Presentation of Financial Statements) here below are presented the Consolidated Statements of Comprehensive Income, including the Profit (loss) for the year, as shown in the Separate Consolidated Income Statements, and all non-owner changes in equity.
| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Profit (loss) for the year (a) |
7,352 | 1,242 |
| Other components of the Consolidated Statement of Comprehensive | ||
| Income | ||
| Other components that will not be reclassified subsequently to Separate Consolidated Income Statement |
||
| Financial assets measured at fair value through other comprehensive | ||
| income: | ||
| Profit (loss) from fair value adjustments | (4) | 4 |
| Income tax effect (b) |
— | — |
| (4) | 4 | |
| Remeasurements of employee defined benefit plans (IAS19): | ||
| Actuarial gains (losses) | 6 | (44) |
| Income tax effect (c) |
(1) | 10 |
| Share of other comprehensive income (loss) of associates and joint | 5 | (34) |
| ventures accounted for using the equity method: | ||
| Profit (loss) | — | — |
| Income tax effect | — | — |
| (d) | — | — |
| Total other components that will not be reclassified subsequently to | ||
| (e=b+c+d) Separate Consolidated Income Statement |
1 | (30) |
| Other components that will be reclassified subsequently to Separate | ||
| Consolidated Income Statement Financial assets measured at fair value through other comprehensive |
||
| income: | ||
| Profit (loss) from fair value adjustments | 5 | (19) |
| Loss (profit) transferred to Separate Consolidated Income Statement | — | (5) |
| Income tax effect | — | 8 |
| (f) | 5 | (16) |
| Hedging instruments: | ||
| Profit (loss) from fair value adjustments | (253) | 367 |
| Loss (profit) transferred to Separate Consolidated Income Statement | 373 | (227) |
| Income tax effect | (30) | (17) |
| (g) | 90 | 123 |
| Exchange differences on translating foreign operations: | ||
| Profit (loss) on translating foreign operations | (1,612) | (113) |
| Loss (profit) on translating foreign operations transferred to Separate | — | — |
| Consolidated Income Statement Income tax effect |
— | — |
| (h) | (1,612) | (113) |
| Share of other comprehensive income (loss) of associates and joint | ||
| ventures accounted for using the equity method: | ||
| Profit (loss) | — | — |
| Loss (profit) transferred to Separate Consolidated Income Statement | — | — |
| Income tax effect | — | — |
| (i) | — | — |
| Total other components that will be reclassified subsequently to | ||
| (k=f+g+h+i) Separate Consolidated Income Statement |
(1,517) | (6) |
| Total other components of the Consolidated Statement of Comprehensive (m=e+k) |
(1,516) | (36) |
| Income Total comprehensive income (loss) for the year (a+m) |
5,836 | 1,206 |
| Attributable to: | ||
| Owners of the Parent | 6,199 | 916 |
| Non-controlling interests | (363) | 290 |

| (millions of euros) | 31.12.2020 | 31.12.2019 | Variazioni |
|---|---|---|---|
| (a) | (b) | (a-b) | |
| Assets | |||
| Non-current assets | |||
| Intangible assets | |||
| Goodwill | 22,847 | 23,083 | (236) |
| Intangible assets with a finite useful life | 6,740 | 7,667 | (927) |
| 29,587 | 30,750 | (1,163) | |
| Tangible assets | |||
| Property, plant and equipment owned | 13,141 | 14,011 | (870) |
| Rights of use assets | 4,992 | 5,494 | (502) |
| Other non-current assets | |||
| Investments in associates and joint ventures | |||
| accounted for using the equity method | 2,728 | 11 | 2,717 |
| Other investments | 54 | 52 | 2 |
| Non-current financial receivable for lease contracts | 43 | 51 | (8) |
| Other non-current financial assets | 2,267 | 2,100 | 167 |
| Miscellaneous receivables and other non-current assets |
2,114 | 2,585 | (471) |
| Deferred tax assets | 7,496 | 942 | 6,554 |
| 14,702 | 5,741 | 8,961 | |
| (a) Total Non-current assets |
62,422 | 55,996 | 6,426 |
| Current assets | |||
| Inventories | 242 | 260 | (18) |
| Trade and miscellaneous receivables and other | |||
| current assets | 4,346 | 4,857 | (511) |
| Current income tax receivables | 86 | 149 | (63) |
| Current financial assets | |||
| Current financial receivables arising from lease contracts |
55 | 58 | (3) |
| Securities other than investments, other financial | |||
| receivables and other current financial assets | 1,254 | 999 | 255 |
| Cash and cash equivalents | 4,829 | 3,138 | 1,691 |
| 6,138 | 4,195 | 1,943 | |
| Current assets sub-total | 10,812 | 9,461 | 1,351 |
| Discontinued operations /Non-current assets held | |||
| for sale | |||
| of a financial nature | — | 65 | (65) |
| of a non-financial nature | — | 4,582 | (4,582) |
| — | 4,647 | (4,647) | |
| Total Current assets (b) |
10,812 | 14,108 | (3,296) |
| (a+b) Total Assets |
73,234 | 70,104 | 3,130 |
The company has not found any evidence that the value of assets with an indefinite life is likely to be impaired.

| (millions of euros) | 12/31/2020 | 12/31/2019 | Variazioni | |
|---|---|---|---|---|
| (a) | (b) | (a-b) | ||
| Equity and Liabilities | ||||
| Equity | ||||
| Equity attributable to owners of the Parent | 26,215 | 20,280 | 5,935 | |
| Non-controlling interests | 2,625 | 2,346 | 279 | |
| Total Equity | (c) | 28,840 | 22,626 | 6,214 |
| Non-current liabilities | ||||
| Non-current financial liabilities for financing contracts and others |
23,655 | 25,605 | (1,950) | |
| Non-current financial liabilities for lease contracts | 4,199 | 4,576 | (377) | |
| Employee benefits | 724 | 1,182 | (458) | |
| Deferred tax liabilities | 277 | 248 | 29 | |
| Provisions | 770 | 725 | 45 | |
| Miscellaneous payables and other non-current liabilities |
3,602 | 3,214 | 388 | |
| Total Non-current liabilities | (d) | 33,227 | 35,550 | (2,323) |
| Current liabilities | ||||
| Current financial liabilities for financing contracts and others |
3,677 | 3,182 | 495 | |
| Current financial liabilities for lease contracts | 631 | 639 | (8) | |
| Trade and miscellaneous payables and other current liabilities |
6,588 | 7,218 | (630) | |
| Current income tax payables | 271 | 84 | 187 | |
| Current liabilities sub-total | 11,167 | 11,123 | 44 | |
| Liabilities directly associated with Discontinued operations/Non-current assets held for sale |
||||
| of a financial nature | — | 655 | (655) | |
| of a non-financial nature | — | 150 | (150) | |
| — | 805 | (805) | ||
| Total Current Liabilities | (e) | 11,167 | 11,928 | (761) |
| Total Liabilities | (f=d+e) | 44,394 | 47,478 | (3,084) |
| Total Equity and Liabilities | (c+f) | 73,234 | 70,104 | 3,130 |

| (millions of euros) | 2020 | 2019 | |
|---|---|---|---|
| Cash flows from operating activities: | |||
| Profit (loss) from continuing operations | 7,352 | 1,226 | |
| Adjustments for: | |||
| Depreciation and amortization | 4,616 | 4,927 | |
| Impairment losses (reversals) on non-current assets (including investments) | 36 | 31 | |
| Net change in deferred tax assets and liabilities | (6,538) | 271 | |
| Losses (gains) realized on disposals of non-current assets (including investments) |
(441) | 47 | |
| Share of losses (profits) of associates and joint ventures accounted for using the equity method |
(18) | 3 | |
| Change in provisions for employee benefits | (628) | (246) | |
| Change in inventories | 20 | 129 | |
| Change in trade receivables and other net receivables | 484 | — | |
| Change in trade payables | (231) | (181) | |
| Net change in current income tax receivables/payables | 708 | 114 | |
| Net change in miscellaneous receivables/payables and other assets/liabilities | 1,191 | (387) | |
| Cash flows from (used in) operating activities | (a) | 6,551 | 5,934 |
| Cash flows from investing activities: | |||
| Purchases of intangible, tangible and rights of use assets on a cash basis | (3,477) | (3,649) | |
| Capital grants received | 24 | 28 | |
| Acquisition of control of companies or other businesses, net of cash acquired | (7) | — | |
| Acquisitions/disposals of other investments | (11) | (4) | |
| Change in financial receivables and other financial assets (excluding hedging | (251) | 231 | |
| and non-hedging derivatives under financial assets) Proceeds from sale that result in a loss of control of subsidiaries or other |
(33) | 125 | |
| businesses, net of cash disposed of Proceeds from sale/repayments of intangible, tangible and other non-current |
678 | 14 | |
| assets | |||
| Cash flows from (used in) investing activities | (b) | (3,077) | (3,255) |
| Cash flows from financing activities: | |||
| Change in current financial liabilities and other | (1,771) | (545) | |
| Proceeds from non-current financial liabilities (including current portion) | 1,470 | 4,527 | |
| Repayments of non-current financial liabilities (including current portion) | (2,790) | (4,412) | |
| Changes in hedging and non-hedging derivatives | 310 | (415) | |
| Share capital proceeds/reimbursements (including subsidiaries) | 1,164 | 10 | |
| Dividends paid Changes in ownership interests in consolidated subsidiaries |
(390) (2) |
(279) — |
|
| Cash flows from (used in) financing activities | (c) | (2,009) | (1,114) |
| Cash flows from (used in) Discontinued operations/Non-current assets held for sale |
(d) | — | 16 |
| Aggregate cash flows | (e=a+b+c+d) | 1,465 | 1,581 |
| Net cash and cash equivalents at beginning of the year: | (f) | 3,202 | 1,631 |
| Net foreign exchange differences on net cash and cash equivalents | (g) | (159) | (10) |
| Net cash and cash equivalents at end of the year: | (h=e+f+g) | 4,508 | 3,202 |
Investments and loans not requiring the use of cash and cash equivalents are excluded from the Consolidated Statements of Cash Flows. These, in fact, have no direct impact on current cash flows, even if they do impact the capital and financial structure of the TIM Group.
As for previous years, the TIM Group expresses these specific non-monetary items in the cash flow of operations, investments or loans of the Consolidated Statements of Cash Flows in order to facilitate the overall understanding of its Consolidated Financial Statements. In these cases, an equal amount is offset in the same section, so that the total amount of each section shows exclusively cash flows.

| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Purchase of intangible assets | (1,197) | (1,064) |
| Purchase of tangible assets | (2,138) | (2,644) |
| Purchase of rights of use assets | (1,362) | (1,216) |
| Total purchase of intangible, tangible and rights of use assets on an accrual basis | (4,697) | (4,924) |
| Change in payables arising from purchase of intangible, tangible and rights of use assets |
1,220 | 1,275 |
| Total purchases of intangible, tangible and rights of use assets on a cash basis | (3,477) | (3,649) |
| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Income taxes (paid) received | 223 | (118) |
| Interest expense paid | (1,520) | (1,750) |
| Interest income received | 448 | 589 |
| Dividends received | 256 | 1 |
| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Net cash and cash equivalents at beginning of the year: | ||
| Cash and cash equivalents - from continuing operations | 3,138 | 1,917 |
| Bank overdrafts repayable on demand – from continuing operations | (1) | (286) |
| Cash and cash equivalents - from Discontinued operations/Non-current assets held for sale |
65 | — |
| Bank overdrafts repayable on demand – from Discontinued operations/Non-current assets held for sale |
— | — |
| 3,202 | 1,631 | |
| Net cash and cash equivalents at end of the year: | ||
| Cash and cash equivalents - from continuing operations | 4,829 | 3,138 |
| Bank overdrafts repayable on demand – from continuing operations | (321) | (1) |
| Cash and cash equivalents - from Discontinued operations/Non-current assets held for sale |
— | 65 |
| Bank overdrafts repayable on demand – from Discontinued operations/Non-current assets held for sale |
— | — |
| 4,508 | 3,202 |

| (millions of euros) | 12/31/2020 | 12/31/2019 | Change |
|---|---|---|---|
| (a) | (b) | (a-b) | |
| Non-current financial liabilities | |||
| Bonds | 18,856 | 19,773 | (917) |
| Amounts due to banks, other financial payables and liabilities | 4,799 | 5,832 | (1,033) |
| Non-current financial liabilities for lease contracts | 4,199 | 4,576 | (377) |
| 27,854 | 30,181 | (2,327) | |
| Current financial liabilities (*) | |||
| Bonds | 988 | 1,958 | (970) |
| Amounts due to banks, other financial payables and liabilities | 2,689 | 1,224 | 1,465 |
| Current financial liabilities for lease contracts | 631 | 639 | (8) |
| 4,308 | 3,821 | 487 | |
| Financial liabilities directly associated with Discontinued | |||
| operations/Non-current assets held for sale | — | 655 | (655) |
| Total Gross financial debt | 32,162 | 34,657 | (2,495) |
| Non-current financial assets | |||
| Securities other than investments | — | — | — |
| Non-current financial receivable for lease contracts | (43) | (51) | 8 |
| Financial receivables and other non-current financial assets | (2,267) | (2,100) | (167) |
| (2,310) | (2,151) | (159) | |
| Current financial assets | |||
| Securities other than investments | (1,092) | (877) | (215) |
| Current financial receivables arising from lease contracts | (55) | (58) | 3 |
| Financial receivables and other current financial assets | (162) | (122) | (40) |
| Cash and cash equivalents | (4,829) | (3,138) | (1,691) |
| (6,138) | (4,195) | (1,943) | |
| Financial assets relating to Discontinued operations/Non-current assets held for sale |
— | (65) | 65 |
| Total financial assets | (8,448) | (6,411) | (2,037) |
| Net financial debt carrying amount | 23,714 | 28,246 | (4,532) |
| Reversal of fair value measurement of derivatives and related | |||
| financial liabilities/assets | (388) | (578) | 190 |
| Adjusted Net Financial Debt | 23,326 | 27,668 | (4,342) |
| Breakdown as follows: | |||
| Total adjusted gross financial debt | 30,193 | 32,782 | (2,589) |
| Total adjusted financial assets | (6,867) | (5,114) | (1,753) |
| (*) of which current portion of medium/long-term debt: | |||
| Bonds | 988 | 1,958 | (970) |
| Amounts due to banks, other financial payables and liabilities | 1,541 | 446 | 1,095 |
| Current financial liabilities for lease contracts | 628 | 639 | (11) |
| (millions of euros) | 2020 | 2019 | Change |
|---|---|---|---|
| (a) | (b) | (a-b) | |
| EBITDA | 6,739 | 8,151 | (1,412) |
| Capital expenditures on an accrual basis | (3,409) | (3,784) | 375 |
| Change in net operating working capital: | 772 | (549) | 1,321 |
| Change in inventories | 20 | 129 | (109) |
| Change in trade receivables and other net receivables | 484 | — | 484 |
| Change in trade payables | (193) | (28) | (165) |
| Change in payables for mobile telephone licenses / spectrum | (110) | (18) | (92) |
| Other changes in operating receivables/payables | 571 | (632) | 1,203 |
| Change in provisions for employee benefits | (628) | (246) | (382) |
| Change in operating provisions and Other changes | (170) | 235 | (405) |
| Net operating free cash flow | 3,304 | 3,807 | (503) |
| Of which operating free cash flow connected to the purchase of | (110) | (18) | (92) |
| mobile telephone licenses / spectrum % of Revenues |
20.9 | 21.2 | (0.3)pp |
| Sale of investments and other disposals flow | 1,294 | 160 | 1,134 |
| Share capital increases/reimbursements, including incidental expenses |
1,164 | 10 | 1,154 |
| Financial investments | (25) | (5) | (20) |
| Dividends payment | (390) | (279) | (111) |
| Increases in lease contracts | (1,288) | (1,140) | (148) |
| Finance expenses, income taxes and other net non-operating requirements flow |
283 | (1,414) | 1,697 |
| Impact of the application of IFRS 16 at 1/1/2019 | — | (3,553) | 3,553 |
| Reduction/(Increase) in adjusted net financial debt from continuing operations |
4,342 | (2,414) | 6,756 |
| Reduction/(Increase) in net financial debt from Discontinued operations/Non-current assets held for sale |
— | 16 | (16) |
| Reduction/(Increase) in adjusted net financial debt | 4,342 | (2,398) | 6,740 |
| (millions of euros) | 2020 | 2019 | Change |
|---|---|---|---|
| NET OPERATING FREE CASH FLOW | 3,304 | 3,807 | (503) |
| Mobile telephone licenses / spectrum | 110 | 18 | 92 |
| Financial management | (1,186) | (1,372) | 186 |
| Cash Taxes and Other | 186 | (122) | 308 |
| EQUITY FREE CASH FLOW | 2,414 | 2,331 | 83 |

| (millions of euros) | 2020 | 2019 | Change (a-b) |
||
|---|---|---|---|---|---|
| (a) | (b) | amount | % | % organic excluding non-recurring |
|
| Revenues | 12,905 | 14,078 | (1,173) | (8.3) | (7.7) |
| EBITDA | 5,339 | 5,708 | (369) | (6.5) | (7.9) |
| EBITDA margin | 41.4 | 40.5 | 0.9 pp | (0.1)pp | |
| EBIT | 1,635 | 1,887 | (252) | (13.4) | (19.2) |
| EBIT margin | 12.7 | 13.4 | (0.7)pp | (2.1)pp | |
| Headcount at period-end (number) (°) | 42,925 | 45,496 | (2,571) | (5.7) |
(°) Includes employees with temp work contracts: 9 units at December 31, 2020 (5 units at December 31, 2019).
| (millions of euros) | 4th Quarter | 4th Quarter | Change (a-b) |
||
|---|---|---|---|---|---|
| 2020 (a) |
2019 (b) |
amount | % | % organic excluding non-recurring |
|
| Revenues | 3,433 | 3,555 | (122) | (3.4) | (3.0) |
| EBITDA | 1,258 | 1,154 | 104 | 9.0 | (2.5) |
| EBITDA Margin | 36.6 | 32.5 | 4.1 pp | 0.3pp | |
| EBIT | 323 | 193 | 130 | 67.4 | (9.8) |
| EBIT Margin | 9.4 | 5.4 | 4.0 pp | (1.0)pp |
| 12/31/2020 | 12/31/2019 | 12/31/2018 | |
|---|---|---|---|
| Physical accesses of TIM Retail (thousands) | 8,767 | 9,166 | 10,197 |
| of which NGN (1) | 4,407 | 3,670 | 3,214 |
| Physical accesses of TIM Wholesale (thousands) | 7,974 | 8,051 | 8,063 |
| of which NGN | 4,220 | 3,309 | 2,262 |
| Active Broadband accesses of TIM Retail (thousands) | 7,635 | 7,592 | 7,483 |
| Consumer ARPU (€/month) (2) | 33.0 | 34.9 | 34.0 |
| Broadband ARPU (€/month) (3) | 25.4 | 27.7 | 26.3 |
(1) UltraBroadband access in FTTx and FWA mode, also including "data only" lines.
(2) Revenues from organic Consumer retail services in proportion to the average Consumer accesses.
(3) Revenues from organic broadband services in proportion to the average active TIM retail broadband accesses.
| 12/31/2020 | 12/31/2019 | 12/31/2019 | |
|---|---|---|---|
| Lines at period end (thousands) | 30,170 | 30,895 | 31,818 |
| of which Human | 19,795 | 21,003 | 22,448 |
| Churn rate (%) (4) | 18.6 | 20.4 | 26.3 |
| Broadband users (thousands) (5) | 12,818 | 12,823 | 13,015 |
| Reported ARPU (€/month) (6) | 8.0 | 8.7 | 9.8 |
| Human ARPU (€/month) (7) | 12.1 | 12.6 | 13.4 |
(4) Percentage of total lines that ceased in the period compared to the average number of total lines.
(5) Mobile lines using data services.
(6) Revenues from organic retail services (visitors and MVNO not included) compared to the total average number of lines.
(7) Revenues from organic retail services (visitors and MVNO not included) compared to the average number of human lines.

Key results for the 2020 for the Domestic Business Unit are presented in the following table, broken down by market/business segment and compared to 2019:
| (millions of euros) | 4th Quarter | 4th Quarter | % Change | |||||
|---|---|---|---|---|---|---|---|---|
| 2020 | 2019 | 2020 | 2019 | |||||
| organic | organic | |||||||
| excluding | excluding | |||||||
| (a) | (b) | (c) | (d) | (a/b) | (c/d) | non | non | |
| recurring | recurring | |||||||
| (a/b) | (c/d) | |||||||
| Revenues | 3,433 | 3,555 | 12,905 | 14,078 | (3.4) | (8.3) | (3.0) | (7.7) |
| Consumer | 1,525 | 1,625 | 5,899 | 6,594 | (6.2) | (10.5) | (6.2) | (10.4) |
| Business | 1,104 | 1,195 | 4,084 | 4,624 | (7.6) | (11.7) | (7.6) | (11.1) |
| Wholesale National Market | 513 | 456 | 1,917 | 1,843 | 12.5 | 4.0 | 12.5 | 4.0 |
| Wholesale International Market | 262 | 250 | 966 | 947 | 4.8 | 2.0 | 6.5 | 2.4 |
| Other | 29 | 29 | 39 | 70 | — | (44.3) | 50.0 | 90.5 |
***
| (millions of euros) | (millions of Brazilian reais) | ||||||
|---|---|---|---|---|---|---|---|
| 2020 | 2019 | 2020 | 2019 | Change | |||
| amount | % | % organic excluding non recurring |
|||||
| (a) | (b) | (c) | (d) | (c-d) | (c-d)/d | ||
| Revenues | 2,933 | 3,937 | 17,268 | 17,377 | (109) | (0.6) | (0.6) |
| EBITDA | 1,407 | 2,451 | 8,282 | 10,820 | (2,538) | (23.5) | 3.1 |
| EBITDA margin | 48.0 | 62.3 | 48.0 | 62.3 | (14.3)pp | 1.7pp | |
| EBIT | 476 | 1,297 | 2,801 | 5,726 | (2,925) | (51.1) | (4.7) |
| EBIT margin | 16.2 | 33.0 | 16.2 | 33.0 | (16.8)pp | (0.7)pp | |
| Headcount at year-end (number) | 9,409 | 9,689 | (280) | (2.9) |
| (millions of euros) | (millions of Brazilian reais) | ||||||
|---|---|---|---|---|---|---|---|
| 4th Quarter | 4th Quarter | 4th Quarter | 4th Quarter | Change | |||
| 2020 | 2019 | 2020 | 2019 | ||||
| amount | % | % organic excluding non |
|||||
| (a) | (b) | (c) | (d) | (c-d) | (c-d)/d | recurring | |
| Revenues | 725 | 1,007 | 4,678 | 4,586 | 92 | 2.0 | 2.0 |
| EBITDA | 364 | 499 | 2,336 | 2,298 | 38 | 1.7 | 2.8 |
| EBITDA margin | 49.9 | 50.1 | 49.9 | 50.1 | (0.2)pp | 0.4pp | |
| EBIT | 156 | 272 | 974 | 1,250 | (276) | (22.1) | (19.9) |
| EBIT margin | 20.8 | 27.3 | 20.8 | 27.3 | (6.5)pp | (5.9)pp |

| (equivalent number) | 2020 | 2019 | Change |
|---|---|---|---|
| Average salaried workforce – Italy | 40,140 | 42,630 | (2,490) |
| Average salaried workforce – Outside Italy | 8,959 | 9,287 | (328) |
| Total average salaried workforce (1) | 49,099 | 51,917 | (2,818) |
(1) Includes employees with temp work contracts: 9 average employees in Italy in the 2020, 5 average employees in Italy the year 2019.
| (number) | 12/31/2020 | 12/31/2019 | Change |
|---|---|---|---|
| Headcount – Italy | 42,680 | 45,266 | (2,586) |
| Headcount – Outside Italy | 9,667 | 9,932 | (265) |
| Total headcount at year end (1) | 52,347 | 55,198 | (2,851) |
(1) Includes employees with temp work contracts: 9 employees in Italy in 2020; 5 employees in Italy in 2019.
| (number) | 12/31/2020 | 12/31/2019 | Change |
|---|---|---|---|
| Domestic | 42,925 | 45,496 | (2,571) |
| Brasil | 9,409 | 9,689 | (280) |
| Other Operations | 13 | 13 | — |
| Total | 52,347 | 55,198 | (2,851) |
The effects of non-recurring events and transactions on the separate consolidated income statements line items are set out below in accordance with Consob communication DME/RM/9081707 dated September 16, 2009:
| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Revenues: | ||
| Revenues adjustments | (39) | (15) |
| Other operating income: | ||
| Brazil Business Unit tax recovery and Domestic Business Unit operating expenses recovery effect |
— | 706 |
| Absorption of other operational provisions | 1 | — |
| Acquisition of goods and services, Change in inventories: | ||
| Professional expenses, consulting services and other costs | (64) | (21) |
| Employee benefits expenses: | ||
| Expenses related to corporate restructuring/rationalization and other | (74) | (282) |
| Other operating expenses: | ||
| Sundry expenses and other provisions | (148) | (459) |
| Impact on Operating profit (loss) before depreciation and amortization, capital gains (losses) and impairment reversals (losses) on non-current assets (EBITDA) |
(324) | (71) |
| Gains (losses) on disposals of non-current assets: | ||
| Disposal Persidera S.p.A. (BU Domestic) | — | (18) |
| Impact on EBIT - Operating profit (loss) | (324) | (89) |
| Other income (expenses) from investments: | ||
| Net gain INWIT transactions | 452 | — |
| Net gains from the disposal of investments in associates and joint ventures accounted for the equity method |
— | 1 |
| Finance expenses: | ||
| Miscellaneous finance expenses | (7) | (34) |
| Impact on profit (loss) before tax from continuing operations | 121 | (122) |
| Tax realignment in accordance with Decree Law 104/2020, Art. 110 | 5,877 | — |
| Income taxes on non-recurring items | 50 | (40) |
| Profit/(Losses) related to Discontinued operations | — | 16 |
| Impact on profit (loss) for the year | 6,048 | (146) |
The COVID-19 emergency, following the spread of the SARS-CoV-2 virus and pronounced a pandemic by the World Health Organization (WHO) on March 11, 2020, resulted in the TIM Group incurring non-recurring expenses, gross of tax effects, for a total of 108 million euros. Adjustments booked of non-recurring revenues in 2020 (38 million euros) were connected with the commercial initiatives of TIM S.p.A. to support customers in dealing with the COVID-19 emergencies. In addition to the impacts of TIM S.p.A.'s commercial initiatives to support customers, operating costs have been incurred mainly in relation to provisions and expenses connected with the management of credits deriving from the worsening of the macroeconomic context (46 million euros), payroll costs (7 million euros), as well as miscellaneous costs and procurement for approximately 17 million euros, as have become necessary to handle the health emergency, primarily for the purchase of Personal Protective Equipment, thermoscanners and environmental hygiene services.

The following table shows committed credit lines available at December 31, 2020.
| (billions of euros) | 31.12.2020 | 31.12.2019 | ||
|---|---|---|---|---|
| Committed | Utilized | Committed | Utilized | |
| Revolving Credit Facility – maturing January 2023 | 5.0 | — | 5.0 | - |
| Bridge to Bond Facility – maturing May 2021 | 1.7 | — | — | - |
| Total | 6.7 | — | 5.0 | - |
At December 31, 2020, TIM had bilateral Term Loans for 1,500 million euros with various banking counterparties and overdraft facilities for 490 million euros, drawn down for the full amount.
On May 18, 2020 TIM created a new credit line, structured as a bridge to bond, for later issuing on the bond market, for 1.7 billion euros and initially maturing after 12 months, with the option of extension for another 12 months.
On January 18, 2021, TIM issued its first 8-year Sustainability Bond for an amount of 1 billion euros, coupon 1.625%.
On January 19, 2021, TIM decided to totally cancel the unused 1.7 billion euro Bridge to Bond line.
Changes in bonds over 2020 are shown below:
| (millions of original currency) | Currency | Amount | Repayment date |
|---|---|---|---|
| Repayments | |||
| Telecom Italia S.p.A. 719 million euro 4.000% (1) | Euro | 719 | 1/21/2020 |
| TIM S.A. 1,000 million BRL 104.10% CDI | BRL | 1,000 | 7/15/2020 |
| Telecom Italia S.p.A. 547 million euro 4.875% (2) | Euro | 547 | 9/25/2020 |
Net of buy-backs totaling 281 million euros made by the company in 2015.
Net of buy-backs totaling 453 million euros made by the company in 2015.
With reference to Telecom Italia S.p.A. 2002–2022 bonds, reserved for subscription by employees of the Group, the nominal amount at December 31, 2020 was 217 million euros, up by 12 million euros compared to December 31, 2019 (205 million euros).
The nominal amount of repayment, net of the Group's bonds buyback, related to the bonds expiring in the following 18 months as of December 31, 2020 issued by TIM S.p.A., Telecom Italia Finance S.A. and Telecom Italia Capital S.A. (fully and unconditionally guaranteed by TIM S.p.A.) totals 3,665 million euros with the following detail:
Bonds issued by the TIM Group do not contain financial covenants (e.g. ratios such as Debt/EBITDA, EBITDA/Interest, etc.) or clauses that result in the automatic early redemption of the bonds in relation to events

other than the insolvency of the TIM Group1 ; furthermore, the repayment of the bonds and the payment of interest are not covered by specific guarantees nor are there commitments provided relative to the assumption of future guarantees, except for the full and unconditional guarantees provided by TIM S.p.A. for the bonds issued by Telecom Italia Finance S.A. and Telecom Italia Capital S.A..
Since the bonds were placed principally with institutional investors in major world capital markets (Euromarket and the U.S.A.), the terms which regulate the bonds are in line with market practice for similar transactions effected on these same markets. Consequently, they carry negative pledges, such as, for example, the commitment not to pledge the company's assets as collateral for loans.
Regarding loans taken out by TIM S.p.A. from the European Investment Bank (EIB), at December 31, 2020 the nominal total of outstanding loans was 850 million euros, none of it backed by a bank guarantee.
The two EIB loans signed on December 14, 2015 and November 25, 2019 contain the following covenants:
The loan agreements of TIM S.p.A. do not contain financial covenants (e.g. ratios such as Debt/EBITDA, EBITDA/Interests, etc.) which would oblige the Company to repay the outstanding loan if the covenants are not observed.
The loan agreements contain the usual other types of covenants, including the commitment not to pledge the Company's assets as collateral for loans (negative pledge) and the commitment not to change the business purpose or sell the assets of the Company unless specific conditions exist (e.g. the sale takes place at fair market value). Covenants with basically the same content can be found in the export credit loan agreement.
In the Loan Agreements and the Bonds, TIM is required to provide notification of change of control. Identification of the occurrence of a change of control and the applicable consequences – including, at the discretion of the investors, the establishment of guarantees or the early repayment of the amount paid in cash or as shares and the cancellation of the commitment in the absence of agreements to the contrary – are specifically covered in the individual agreements.
In addition, the outstanding loans generally contain a generic commitment by TIM, the breach of which is an Event of Default, not to implement mergers, demergers or transfers of company branches outside the Group. Such an Event of Default may entail, upon request of the Lender, the early redemption of the drawn amounts and/or the annulment of the undrawn commitment.
1 A change of control event can result in the early repayment of the convertible bond of TIM S.p.A., as further detailed below.

The documentation of the loans granted to certain companies of the Tim Brasil group contain general obligations to comply with certain financial ratios (e.g. capitalization ratios, debt servicing ratios and debt ratios), as well as the usual other covenants, under penalty of a request for the early repayment of the loan.
Finally, as at December 31, 2020, no covenant, negative pledge, or other clause relating to the debt position had in any way been breached or violated.
| (millions of euros) | 2020 | 2019 Change |
||
|---|---|---|---|---|
| (a-b) | ||||
| (a) | (b) | amount | % | |
| Revenues | 12,030 | 13,137 | (1,107) | (8.4) |
| Other income | 189 | 198 | (9) | (4.5) |
| Total operating revenues and other income | 12,219 | 13,335 | (1,116) | (8.4) |
| Acquisition of goods and services | (4,611) | (4,596) | (15) | (0.3) |
| Employee benefits expenses | (2,193) | (2,492) | 299 | 12.0 |
| Other operating expenses | (605) | (1,061) | 456 | 43.0 |
| Change in inventories | (11) | (107) | 96 | 89.7 |
| Internally generated assets | 381 | 403 | (22) | (5.5) |
| Operating profit (loss) before depreciation and | ||||
| amortization, capital gains (losses) and impairment reversals (losses) on non-current assets (EBITDA) |
5,180 | 5,482 | (302) | (5.5) |
| Depreciation and amortization | (3,582) | (3,719) | 137 | 3.7 |
| Gains (losses) on disposals of non-current assets | (14) | (41) | 27 | 65.9 |
| Impairment reversals (losses) on non-current assets | (8) | — | (8) | - |
| Operating profit (loss) (EBIT) | 1,576 | 1,722 | (146) | (8.5) |
| Income (expenses) from investments | 551 | 117 | 434 | — |
| Finance income | 1,012 | 1,195 | (183) | (15.3) |
| Finance expenses | (1,973) | (2,462) | 489 | 19.9 |
| Profit (loss) before tax | 1,166 | 572 | 594 | — |
| Income tax expense | 5,995 | (190) | 6,185 | — |
| Profit (loss) for the year | 7,161 | 382 | 6,779 | — |

In accordance with IAS 1 (Presentation of Financial Statements) here below are presented the Statements of Comprehensive Income, including the Profit (loss) for the year, as shown in the Separate Income Statements, and all non-owner changes in equity.
| (millions of euros) | 2020 | 2019 | |
|---|---|---|---|
| Profit (loss) for the year | (a) | 7,161 | 382 |
| Other components of the Statement of Comprehensive Income: | |||
| Other components that will not be reclassified subsequently to Separate | |||
| Income Statement | |||
| Financial assets measured at fair value through other comprehensive | |||
| income: | |||
| Profit (loss) from fair value adjustments | (4) | 3 | |
| Income tax effect | — | — | |
| (b) | (4) | 3 | |
| Remeasurements of employee defined benefit plans (IAS19): | |||
| Actuarial gains (losses) | 6 | (40) | |
| Income tax effect | (2) | 10 | |
| (c) | 4 | (30) | |
| Share of other comprehensive income (loss) of associates and joint | |||
| ventures accounted for using the equity method: | |||
| Profit (loss) | — | — | |
| Income tax effect | — | — | |
| (d) | — | — | |
| Total other components that will not be reclassified subsequently to | |||
| Separate Income Statement | (e=b+c+d) | — | (27) |
| Other components that will be reclassified subsequently to Separate | |||
| Income Statement | |||
| Available-for-sale financial assets: | |||
| Profit (loss) from fair value adjustments | 4 | (36) | |
| Loss (profit) transferred to the Separate Income Statement | — | 25 | |
| Income tax effect | (1) | 1 | |
| (f) | 3 | (10) | |
| Hedging instruments: | |||
| Profit (loss) from fair value adjustments | (409) | (202) | |
| Loss (profit) transferred to the Separate Income Statement | 312 | 8 | |
| Income tax effect | 23 | 47 | |
| (g) | (74) | (147) | |
| Share of other comprehensive income (loss) of associates and joint | |||
| ventures accounted for using the equity method: | |||
| Profit (loss) | — | — | |
| Loss (profit) transferred to the Separate Income Statement | — | — | |
| Income tax effect | — | — | |
| (h) | — | — | |
| Total other components that will be reclassified subsequently to Separate Income Statement |
(i= f+g+h) | (71) | (157) |
| Total other components of the Statement of Comprehensive Income | (k= e+i) | (71) | (184) |
| Total comprehensive income (loss) for the year | (a+k) | 7,090 | 198 |

| (millions of euros) | 12/31/2020 | 12/31/2019 | Changes |
|---|---|---|---|
| (a) | (b) | (a-b) | |
| Assets | |||
| Non-current assets | |||
| Intangible assets | |||
| Goodwill | 23,051 | 24,341 | (1,290) |
| Intangible assets with a finite useful life | 5,500 | 5,818 | (318) |
| 28,551 | 30,159 | (1,608) | |
| Tangible assets | |||
| Property, plant and equipment owned | 10,335 | 10,591 | (256) |
| Right of use assets | 4,096 | 4,906 | (810) |
| Other non-current assets | |||
| Investments | 7,245 | 6,861 | 384 |
| Non-current financial receivables for lease contract | 17 | 16 | 1 |
| Other non-current financial assets | 2,490 | 2,333 | 157 |
| Miscellaneous receivables and other non-current assets | 1,733 | 1,746 | (13) |
| Deferred tax assets | 7,337 | 882 | 6,455 |
| 18,822 | 11,838 | 6,984 | |
| Total Non-current assets (a) |
61,804 | 57,494 | 4,310 |
| Current assets | |||
| Inventories | 144 | 155 | (11) |
| Trade and miscellaneous receivables and other current assets |
3,464 | 3,731 | (267) |
| Current income tax receivables | 39 | 67 | (28) |
| Current financial assets | |||
| Current financial receivables arising from lease contracts | 44 | 54 | (10) |
| Securities other than investments, other financial | |||
| receivables and other current financial assets | 110 | 122 | (12) |
| Cash and cash equivalents | 1,766 | 829 | 937 |
| 1,920 | 1,005 | 915 | |
| Current assets sub-total | 5,567 | 4,958 | 609 |
| Discontinued operations/Non-current assets held for sale | — | 828 | (828) |
| Total Current assets (b) |
5,567 | 5,786 | (219) |
| Total Assets (a+b) |
67,371 | 63,280 | 4,091 |

| (miolions of euros) | 12/31/2020 | 12/31/2019 | Changes | |
|---|---|---|---|---|
| (a) | (b) | (a-b) | ||
| Equity and Liabilities | ||||
| Equity | ||||
| Share capital issued | 11,677 | 11,677 | — | |
| Less: treasury shares | (19) | (21) | 2 | |
| Share capital | 11,658 | 11,656 | 2 | |
| Additional paid-in capital | 2,133 | 2,094 | 39 | |
| Other reserves and retained earnings (accumulated losses), including profit (loss) for the year |
11,217 | 4,424 | 6,793 | |
| Total Equity | (c) | 25,008 | 18,174 | 6,834 |
| Non-current liabilities | ||||
| Non-current financial liabilities for financing contracts and others |
24,440 | 26,182 | (1,742) | |
| Non-current financial liabilities for lease contracts | 3,506 | 4,002 | (496) | |
| Employee benefits | 676 | 1,106 | (430) | |
| Deferred tax liabilities | — | 2 | (2) | |
| Provisions | 618 | 528 | 90 | |
| Miscellaneous payables and other non-current liabilities | 3,477 | 2,973 | 504 | |
| Total Non-current liabilities | (d) | 32,717 | 34,793 | (2,076) |
| Current liabilities | ||||
| Current financial liabilities for financing contracts and others |
3,342 | 3,787 | (445) | |
| Current financial liabilities for lease contracts | 463 | 666 | (203) | |
| Trade and miscellaneous payables and oher current liabilities |
5,610 | 5,843 | (233) | |
| Current income tax payables | 231 | 17 | 214 | |
| Current liabilities sub-total | 9,646 | 10,313 | (667) | |
| Liabilities directly associated with Discontinued operations/Non-current assets held for sale |
— | — | — | |
| Total Current Liabilities | (e) | 9,646 | 10,313 | (667) |
| Total Liabilities | (f=d+e) | 42,363 | 45,106 | (2,743) |
| Total Equity and Liabilities | (c+f) | 67,371 | 63,280 | 4,091 |

| (millions of euros) | 2020 | 2019 | |
|---|---|---|---|
| Cash flows from operating activities: | |||
| Profit (loss) for the year | 7,161 | 382 | |
| Adjustments for: | |||
| Depreciation and amortization | 3,582 | 3,719 | |
| Impairment losses (reversals) on non-current assets (including | |||
| investments) | 43 | 57 | |
| Net change in deferred tax assets and liabilities | (6,433) | 55 | |
| Losses (gains) realized on disposals of non-current assets (including | |||
| investments) | (212) | 32 | |
| Change in provisions for employee benefits | (611) | (260) | |
| Change in inventories | 12 | 107 | |
| Change in trade receivables and net amounts due from customers on | |||
| construction contracts | 217 | 107 | |
| Change in trade payables | (23) | (121) | |
| Net change in current income tax receivables/payables | 694 | 100 | |
| Net change in miscellaneous receivables/payables and other | |||
| assets/liabilities | 56 | 217 | |
| Cash flows from (used in) operating activities | (a) | 4,486 | 4,395 |
| Cash flows from investing activities: | |||
| Cash flows from investing activities: | |||
| Purchases of intangible, tangible and rights of use assets on a cash | |||
| basis | (2,285) | (2,307) | |
| Capital grants received | 24 | 28 | |
| Acquisition of control of companies or other businesses, net of cash | |||
| acquired | 51 | 14 | |
| Acquisitions/disposals of other investments | (101) | (43) | |
| Change in financial receivables and other financial assets (excluding | (62) | 241 | |
| hedging and non-hedging derivatives under financial assets) | |||
| Proceeds from sale of investments in subsidiaries | — | 142 | |
| Proceeds from sale/repayments of intangible, tangible and other non | 1,822 | 12 | |
| current assets | |||
| Cash flows from (used in) investing activities | (b) | (551) | (1,913) |
| Cash flows from financing activities: | |||
| Change in current financial liabilities and other | (732) | (886) | |
| Proceeds from non-current financial liabilities (including current | 1,022 | 3,814 | |
| portion) | |||
| Repayments of non-current financial liabilities (including current | (2,809) | (4,796) | |
| portion) | |||
| Changes in hedging and non-hedging derivatives | 93 | (187) | |
| Share capital proceeds/reimbursements | 8 | — | |
| Dividends paid | (c) | (317) | (166) |
| Cash flows from (used in) financing activities Aggregate cash flows |
(d=a+b+c) | (2,735) 1,200 |
(2,221) 261 |
| Net cash and cash equivalents at beginning of the year | (e) | 45 | (216) |
| Net cash and cash equivalents at end of the year | (f=d+e) | 1,245 | 45 |
Investments and loans not requiring the use of cash and cash equivalents are excluded from the Statements of Cash Flows of TIM S.p.A. These, in fact, have no direct impact on current cash flows, even if they do impact the capital and financial structure of the Company.
As for previous years, TIM expresses these specific non-monetary items in the cash flow of operations, investments or loans of the Statements of Cash Flows in order to facilitate the overall understanding of its Separate Financial Statements. In these cases, an equal amount is offset in the same section, so that the total amount of each section shows exclusively cash flows.

| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Purchase of intangible assets | (959) | (819) |
| Purchase of tangible assets | (1,468) | (1,658) |
| Purchase of right of use assets | (947) | (921) |
| Total purchase of intangible, tangible and right of use assets on an accrual basis |
(3,374) | (3,398) |
| Change in payables arising from purchase of intangible, tangible and right of use assets |
1,089 | 1,091 |
| Total purchases of intangible, tangible and rights of use assets on a cash basis |
(2,285) | (2,307) |
| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Income taxes (paid) received | 249 | (28) |
| Interest expense paid | (1,389) | (1,689) |
| Interest income received | 465 | 655 |
| Dividends received | 331 | 140 |
| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Net cash and cash equivalents at beginning of the year: | ||
| Cash and cash equivalents | 829 | 885 |
| Bank overdrafts repayable on demand | (784) | (1,101) |
| 45 | (216) | |
| Net cash and cash equivalents at end of the year: | ||
| Cash and cash equivalents | 1,765 | 829 |
| Bank overdrafts repayable on demand | (520) | (784) |
| 1,245 | 45 |

| (millions of euros) | 12/31/2020 | 12/31/2019 | Change |
|---|---|---|---|
| (a) | (b) | (a-b) | |
| Non-current financial liabilities | |||
| Bonds | 14,506 | 15,118 | (612) |
| Amounts due to banks, other financial payables and liabilities | 9,934 | 11,064 | (1,130) |
| Financial lease liabilities | 3,506 | 4,002 | (496) |
| 27,946 | 30,184 | (2,238) | |
| Current financial liabilities (1) | |||
| Bonds | 864 | 1,603 | (739) |
| Amounts due to banks, other financial payables and liabilities | 2,478 | 2,184 | 294 |
| Financial lease liabilities | 463 | 666 | (203) |
| 3,805 | 4,453 | (648) | |
| Total Gross financial debt | 31,751 | 34,637 | (2,886) |
| Non-current financial assets | |||
| Non-current financial receivable for lease contracts | (17) | (16) | (1) |
| Financial receivables and other non-current financial assets | (2,490) | (2,333) | (157) |
| (2,507) | (2,349) | (158) | |
| Current financial assets | |||
| Securities other than investments | — | — | — |
| Current financial receivables arising from lease contracts | (44) | (54) | 10 |
| Financial receivables and other current financial assets | (110) | (122) | 12 |
| Cash and cash equivalents | (1,766) | (829) | (937) |
| (1,920) | (1,005) | (915) | |
| Total financial assets | (4,427) | (3,354) | (1,073) |
| Net financial debt carrying amount | 27,324 | 31,283 | (3,959) |
| Reversal of fair value measurement of derivatives and related | |||
| financial liabilities/assets | (1,541) | (1,543) | 2 |
| Adjusted Net Financial Debt | 25,783 | 29,740 | (3,957) |
| Breakdown as follows: | |||
| Total adjusted gross financial debt | 28,825 | 31,992 | (3,167) |
| Total adjusted financial assets | (3,042) | (2,252) | (790) |
| (1) of which current portion of medium/long -term debt: | |||
| Bonds | 864 | 1,603 | (739) |
| Amounts due to banks, other financial payables and liabilities | 1,356 | 905 | 451 |
| Financial lease liabilities | 456 | 666 | (210) |

The effects of non-recurring events and transactions on the separate income statements line items are set out below in accordance with Consob communication DME/RM/9081707 dated September 16, 2009:
| (millions of euros) | 2020 | 2019 |
|---|---|---|
| Operating revenues and other income | (39) | 6 |
| Revenue adjustments of previous years | (39) | (15) |
| Other income | — | 21 |
| Acquisition of goods and services, Change in inventories: | (58) | (14) |
| Professional expenses, consulting services and other costs | (58) | (14) |
| Employee benefits expenses | (69) | (248) |
| Expenses related to corporate reorganization/ restructuring processes | (69) | (248) |
| Other operating expenses | (145) | (412) |
| Expenses related to disputes and regulatory sanctions and potential liabilities related to | ||
| them, and expenses related to disputes with former employees and liabilities with customers and/or suppliers |
(5) | (396) |
| Sundry expenses | (140) | (16) |
| Impact on operating profit before depreciation and amortization, capital gains (losses) and impairment reversals (losses) on non-current assets (EBITDA) |
(311) | (668) |
| Impairment reversals (losses) on non-current assets | — | — |
| Goodwill impairment charges | — | — |
| Impairment losses on intangible assets | — | — |
| Impact on EBIT - Operating profit (loss) | (311) | (668) |
| Other income (expenses) from investments | 227 | 5 |
| Other finance income (expenses) | (7) | (10) |
| Impact on profit (loss) before tax | (91) | (673) |
| Tax realignment in accordance with Decree Law 104/2020, Art. 110 | 5,877 | — |
| Income taxes on non-recurring items | 45 | 158 |
| Impact on profit (loss) for the year | 5,831 | (515) |
The COVID-19 emergency, following the spread of the SARS-CoV-2 virus and pronounced a pandemic by the World Health Organization (WHO) on March 11, 2020, resulted in TIM S.p.A. incurring non-recurring expenses, gross of tax effects, for a total of 106 million euros. The adjustments of non-recurring revenues recorded in 2020 (38 million euros) are connected to the commercial initiatives of TIM S.p.A. to support customers to deal with the COVID-19 emergencies. In addition to the impacts of TIM S.p.A.'s commercial initiatives to support customers, operating costs have been incurred mainly in relation to provisions and expenses connected with the management of credits deriving from the worsening of the macroeconomic context (46 million euros), payroll costs (7 million euros), as well as miscellaneous costs and procurement for approximately 15 million euros, as have become necessary to handle the health emergency, primarily for the purchase of Personal Protective Equipment, thermoscanners and environmental hygiene services.

In this press release, in the TIM Group Consolidated Financial Statements and in the Separate Financial Statements of the Parent, TIM S.p.A., for the year ended December 31, 2020, in addition to the conventional financial performance measures established by IFRS, certain alternative performance measures are presented for a better understanding of the TIM Group performance of operations and financial position. Such measures, which are presented in the periodical financial reports (annual and interim), should, however, not be considered as a substitute for those required by IFRS.
In particular, following the adoption of IFRS 16, the TIM Group also presents the following additional alternative performance indicators:
This financial measure is used by TIM as the financial target in internal presentations (business plans) and in external presentations (to analysts and investors) and is a useful indicator of the ability to generate Free Cash Flow.
The other alternative performance measures used are described below:
■ EBITDA: this financial measure is used by TIM as the financial target in internal presentations (business plans) and in external presentations (to analysts and investors). It represents a useful unit of measurement for the evaluation of the operating performance of the Group (as a whole and at the Business Unit level) and of the Parent, TIM S.p.A., in addition to EBIT. These measures are calculated as follows:
| Profit (loss) before tax from continuing operations | |
|---|---|
| + | Finance expenses |
|---|---|
| - | Finance income |
| +/- | Other expenses (income) from investments (1) |
| +/- | Share of profits (losses) of associates and joint ventures accounted for using the equity method (2) |
EBIT – Operating profit (loss)
+/- Impairment losses (reversals) on non-current assets
+/- Losses (gains) on disposals of non-current assets
EBITDA – Operating profit before depreciation and amortization, capital gains (losses) and impairment reversals (losses) on non-current assets
(1) "Expenses (income) from investments" for TIM S.p.A..
(2) Line item in Group consolidated financial statements only.
■ Organic change and impact of the non-recurring items on revenues, EBITDA and EBIT: these measures express changes (amount and/or percentage) in Revenues, EBITDA and EBIT, excluding, where applicable, the effects of the change in the scope of consolidation, the exchange differences and the non-recurring events and transactions. TIM believes that this method of presentation provides a more complete and effective interpretation of the Group's operating performance (as a whole and with reference to the Business Units) and of the Parent; it is therefore also used in the presentations to analysts and investors. This press release provides a reconciliation between the "reported figure" and the "organic excluding the non-recurring component" figure.

■ EBITDA margin and EBIT margin: TIM believes that these margins represent useful indicators of the ability of the Group, as a whole and at Business Unit level, and of the Parent to generate profits from its revenues. In fact, EBITDA margin and EBIT margin measure the operating performance of an entity by analyzing the percentage of revenues that are converted into EBITDA and EBIT, respectively. Such indicators are used by TIM in internal presentations (business plans) and in external presentations (to analysts and investors) in order to illustrate the results from operations also through the comparison of the operating results of the financial year being reported with those of the previous years.
■ Net financial debt: TIM believes that the Net Financial Debt represents an accurate indicator of its ability to meet its financial obligations. It is represented by Gross Financial Debt Less Cash and Cash Equivalents and other Financial Assets. This press release includes two tables showing the amounts taken from the statements of financial position and used to calculate the Net Financial Debt of the Group and Parent. To provide a better representation of the true performance of Net Financial Debt, in addition to the usual indicator (renamed "Net financial debt carrying amount"), the TIM Group reports a measure called "Adjusted net financial debt", which neutralizes the effects caused by the volatility of financial markets. Given that some components of the fair value measurement of derivatives (contracts for setting the exchange and interest rate for contractual flows) and of derivatives embedded in other financial instruments do not result in actual monetary settlement, the Adjusted net financial debt excludes these purely accounting and nonmonetary effects (including the effects of IFRS 13 – Fair Value Measurement) from the measurement of derivatives and related financial assets/liabilities.
Net financial debt is calculated as follows:
| Reversal of fair value measurement of derivatives and related financial liabilities/assets Adjusted net financial debt |
|---|
| Net financial debt carrying amount |
| Financial assets |
| Financial assets relating to Discontinued operations/Non-current assets held for sale |
| Current financial assets |
| Non-current financial assets |
| Gross financial debt |
| Financial liabilities directly associated with Discontinued operations/Non-current assets held for sale |
| Current financial liabilities |
| Non-current financial liabilities |
■ Equity Free Cash Flow (EFCF): this financial measure is used by TIM as the financial target in internal presentations (business plans) and external presentations (to analysts and investors), shows cash generation and is intended as the net cash flow before payments relating to dividend and investments in frequencies. Therefore, it represents the Free Cash Flow available for dividend payments, debt repayment, impacts of leasing transactions and investment in frequencies. This measure excludes the financial impact of any acquisition and/or disposal of equity investments.
The Equity Free Cash Flow measure is calculated as follows:
| + Operating Net Free Cash Flow |
|---|
Impact for leasing
Payment of licenses
Financial impact of acquisitions and/or disposals of shareholdings
Dividend payment and Change in Equity
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