Environmental & Social Information • Mar 31, 2022
Environmental & Social Information
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Consolidated non-financial statement prepared under Legislative Decree no. 254/16
Table of contents Fine Foods 2021 figures 4 Letter to stakeholders 5
A success story Our core values Creating value for stakeholders Customers and markets Flexible and integrated business model Our approach to continuous improvement Economic performance EU taxonomy
Stakeholder identification and involvement Materiality analysis Sustainability plan
Our sustainable growth structure Our business ethics Tax policy Certifications, performance assessment and ESG awards Product safety Sustainable Financial Growth
Safety at work Attracting and retaining talent: our HR strategy Professional development and performance Remuneration policies Health and well-being Diversity and equal opportunity Relationship between Management and Employees
| 03. Environment Climate strategy Actions to reduce CO2 emissions Waste management and resource circularity Water consumption management Protection of environmental matrices: air and water |
78 |
|---|---|
| 04. Plan improvement strategies for each area Sustainable products Resource consumption and use models Researching and suggesting ecological materials Sustainability certifications |
93 |
| 05. Supply chain Supply chain challenges and opportunities Supply chain features Supplier social and environmental assessment |
99 |
| 06. Land development and social responsibility Creating relationships and local value |
104 |
| Appendix GRI index |
122 |
| by material topic | 108 |
| Methodological Note | 110 |
| GRI content index | 115 |



309 MWh/year
energy produced from renewable sources

students accepted for internships and school-to-work projects
75%
value of purchases of raw materials and consumables from suppliers assessed on ESG criteria

1 new Global Compact membership
CO2

Dear readers,
We are proud to present our first Sustainability Re port for our stakeholders, showing our social responsi bility, environmental respect, people and human rights results, commitments and successes.
We present our sustainability strategy, which pro vides a practical action plan that includes projects and measures that will take the Fine Foods Group into the future. A fair and sustainable future will continue to generate value for investors, customers, and sta keholders.
In 2021 Fine Foods grew through the acquisition of Pharmatek-PMC and Euro Cosmetic. Through these tran sactions, we expanded our production and opened new in ternational market segments in cosmetics, biocides, and medical devices. This initiated a fruitful partnership in continuous improvement in research and development, technology, knowledge, and innovation. Our people, who are at the heart of our growth strategy, created this change through their talent.
Fine Foods people are essential, which is why we put their safety first and promote programmes to improve protection and prevention standards.
We want the best talent, so we invest in their pro fessional development and training. Our strategic su stainability plan considers it a priority to build a peaceful and inclusive environment where people can express their potential and be valued and rewarded ba sed on their commitment and talent. They are encouraged to contribute to the company's success with the courage of those who are not afraid to evolve.
But there is no success without respect for the en vironment. We are aware that the changes taking place are bigger than us, but we are convinced that we want to be part of the solution and not part of the pro blem. We are starting to reduce our climate impact and will use natural resources available for future value creation. We will implement further energy efficiency projects in our plants. We shall buy more green energy from the grid, use more electrical power from renewable sources, industrialise our customers' products by fin ding new strategies to decarbonise processes, and mi nimise the use of natural resources and raw materials, promoting their circular use. We will research and sug gest more environmentally friendly materials.
Fine Foods' commitment to an equitable future ap plies to the social sphere. We will intensify our re lationship with schools, a strategic stronghold for long-term value creation. In addition, Fine Foods shall expand by promoting actions of common benefit for the communities where we operate.
Our strategy involves stakeholders' increasingly active and responsible involvement along the supply chain, engaging them to assess and improve their per formance in environmental, social and business ethics fields, focusing on human rights.
Fine Foods has created a governance structu re that guided the Group towards sustainable success. We established ESG, Risk and Remuneration Committees. In addition, we amended Fine Foods' articles of asso ciation, by becoming a Benefit Corporation to formali se our commitment to common benefit objectives for our stakeholders and operate responsibly, sustainably and transparently.
Fine Foods joined the United Nations Global Com - - We challenged ourselves by having our ESG perfor - - - -
pact, and is committed to respecting and promoting uni versal principles of human rights, labour standards, environmental protection and anti-corruption. mance assessed by external companies and undergoing ri gorous third-party audits. Fine Foods has successfully passed new examinations (EcoVadis Gold medal) and con solidated the certifications to manage its core proces ses (ISO certifications).
We are proud of our achievements and look forward to further successes in partnership with our customers and stakeholders.
Marco Eigenmann President
Giorgio Ferraris Chief Executive Officer

Founded in 1984 as a fluid-bed gra nulation laboratory for food and pharma ceutical industries, Fine Foods & Pharma ceuticals N.T.M. S.p.A. started producing excipients and semi-finished products across both sectors.
The company's plant engineering has diversified over the years to meet market demands, allowing solid oral forms (pow ders, granulates, basic and film-coated swallowable tablets, effervescent tablets, chewable tablets, capsules) and all the relevant types of packaging (sachets, bags, pillboxes, jars, blisters, tubes, strips and sticks) to be manufactured.

With its acquisitions of Pharmatek PMC S.r.l. in January 2021 and Euro Cosme tic S.p.A. in October 2021, the Group expan ded its business field to include biocides, medical devices and cosmetics production.
With these acquisitions, Fine Foods has four production plants and more than 760 employees, linked by shared values and a desire to create fruitful partnerships based on research and development, technology, knowledge and innovation for continuous improvement.
The four production plants are in Lombardy in Zingonia, Brembate, Trenzano and Cremosano.
The Group's headquarters are in Zingonia in the Bergamo province. ◉ HQ Pharmaceuticals Nutraceuticals Cosmetics Biocides — Medical Devices — Cosmetics

Fine Foods aims to grow further by staying faithful to its vocation as a future-oriented company. In November 2021, the company purchased 100,000 square metres of land between Brembate and Filago, to ensure future company development while remaining in the same place. The Trenzano site is being expanded and will enable new production lines to manufacture innovative cosmetics.
Fine Foods is orientated towards corporate structure growth. After landing on the AIM Italia market in 2018, in July 2021, the Group transitioned to the STAR segment of Mercato Telematico Azionario managed by Borsa Italiana spa.
Today, Fine Foods is one of the leading Italian independent companies in the contract development and manufacturing (CDMO) of solid oral forms for the pharmaceutical and nutraceutical industries. In addition, it is working to obtain a leading position in the cosmetics industry.
2019
1991
2004
1998
2021
Ǩ Establishing a laboratory for studying fluid-bed granulation technology
Ǩ Expansion of Zingonia production and warehouse (+ 4,000 sqm)
Ǩ Zingonia nutraceutical plant opening (4,500 sqm on a total area of 21,000 sqm)
Ǩ Expansion of Brembate pharmaceutical production area (+ 1,000 sqm)
Ǩ Merger of companies under the Fine Foods & Pharmaceutical NTM Spa brand name

Ǩ Expansion of Zingonia - Verdellino and Brembate production sites completed
Ǩ Brembate pharmaceutical plant opening (1,500 sqm)
Ǩ New Brembate warehouse (1,000 sqm)
Ǩ New Zingonia warehouse (2,500 sqm)
Ǩ Acquisition of Omicron Pharma Srl in Nembro
Ǩ First expansion phase of Research & Development and Quality Control laboratories
Ǩ Acquisition of Pharmatek-PMC
Becoming our customers' production plant
Our goal is to be the preferred partner for companies operating in the pharmaceutical, nutraceutical and cosmetics sectors, looking for CDMO partners that stand out for their management system's reliability, quality, and sustainability.
Our organisation is recognised for its structural solidity and flexibility, professionalism, and swiftness in handling internal and external customer requests.
Our business model is fuelled by focusing on human resources, the environment, product safety and health, governance and transparency.
We believe in a fair and sustainable future, creating long-term value for the benefit of our stakeholders and contributing to the development and well-being of the communities in which we operate.
Fine Foods believes in a fair and sustainable future and works to create long-term value for the benefit of its stakeholders, contributing to the development and well-being of the communities in which it operates.
Based on this vision, Fine Foods amended its Articles of Association to become a Benefit Corporation in April 2021. This decision is a formal commitment to benefit purposes and operating responsibly, sustainably and transparently towards people, communities, regions and the environment, cultural and social assets and activities, bodies and associations and other stakeholders.





BENEFIT CORPORATION WITH ESG
COMMITTEE:
Our commitment to a comprehensive positive impact, with strategic and
organisational support.
Our organisation, management and controls to fight corruption.
The origin of Fine Foods' commitment to continuous improvement on environmental issues.

Certified ethics on work, health and safety, environment and business ethics.
ISO 45001 (FORMERLY OHSAS 18001) CERTIFICATION:
Continuous improvement in risk prevention and personnel protection.
Respect for the law and the individual, fairness, fair competition, protection of health, safety and the environment, good corporate governance, combating corruption and money laundering. These are the fundamental values upheld by Fine Foods and are the basis of the daily actions of people who work with the Group.
| sed |
|---|
| ods |
| nter- |
| ies |
In addition to the values expressed in the Code of Ethics, in 2021 Fine Foods joined the UN Global Compact. This international organisation invites companies

worldwide to respect and promote ten universal principles on human rights, labour standards, environmental protection and the fight against corruption:
| Human | |
|---|---|
| Rights | |
Ǩ Principle I: Businesses should support and respect the protection of internationally proclaimed human rights within their spheres of influence; and Ǩ Principle II: Make sure that they are not directly or indirectly complicit in human rights abuses.
Ǩ Principle III: Businesses should uphold the freedom of association of workers and recognise the right to collective bargaining;
Ǩ Principle IV: The elimination of all forms of forced and compulsory labour;
Ǩ Principle V: The effective abolition of child labour;
Ǩ Principle VI: The elimination of discrimination in respect of employment and occupation.
Ǩ Principle VII: Businesses should support a precautionary approach to environmental challenges;
Ǩ Principle VIII: Undertake initiatives to promote greater environmental responsibility;
Ǩ Principle IX: Encourage the development and diffusion of environmentally friendly technologies.
Ǩ Principle X: Businesses should work against corruption in all its forms, including extortion and bribery.

Fine Foods' commitment to sustainability has deep roots in the organisation's operational functioning.
Through environmental and social certifications and awards, Fine Foods has proven to be a strategic and reliable partner based on its financial and environmental, social, and corporate governance criteria.
DNF 2022
Fine Foods Group

| vidual, | |
|---|---|
| of | |
| good | |
| orrup- |
By embracing the Global Compact principles, Fine Foods commits to the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda.

4 Each activity that contributes to a Sustainable Development Goal will be detailed in the relevant chapters within this document.
Good health and well-being Ǩ Employee Psychological counselling desk


Quality education Ǩ University Partnerships Ǩ Talent Factory Organisation Ǩ Local high school partnerships

Ǩ Valuing people and ensuring equal opportunities for men and women by investing in training projects and an equal presence of women in management

Ǩ Implementing the best standards for safe workplaces and production processes that respect the environment and people

Fine Foods already contributes4 to some of the Sustainable Development Goals.

Fine Foods brings nearly 40 years' knowledge and technical expertise to meet its customers' needs at the highest professional level.
The company specialises in developing and manufacturing solid oral forms for the nutraceutical and pharmaceutical industries. With Pharmatek and Euro Cosmetic acquisitions, the Group has extended its product range into biocides, medical and surgical aids, cosmetics, and medical devices.

Through this Sustainability Report, Fine Foods defines its plan of future actions and projects to apply its strategy to support the ten principles of the Global Compact
and the SDGs and marks the beginning of tracking and reporting on its sustainability progress.
Fine Foods Group

The Zingonia plant, Europe's largest plant to produce food supplements, offers unique technology and production capacity combination. The production process is managed with efficiency, flexibility and speed. Established procedures and best
practices are applied rigorously to provide competitive and unconventional products that interpret or anticipate market trends. Fine Foods' products meet customers' ready-to-market and tailor-made needs.





VIA BERLINO, 39 ◉ 24040ZINGONIA/VERDELLINO (BG) ITALY
○ Capsules ○ Effervescent
granules



○ Granules ○ Powders
○ Tablets ○ Soluble
tablets


○ Chewable tablets

○ Effervescent tablets
○ Film-coated tablets
The following is a block diagram of the production cycle's macro-activities for the various production units and details of incoming and outgoing flows of materials and their impact.

| ○ Acetylcysteine | |
|---|---|
| ○ Acyclovir | |
| ○ Acetylsalicylic Acid | |
| ○ Ascorbic Acid (Vit. C) | |
| ○ Benzilic acid | ○ Diosmin |
| ○ Folic acid | ○ Disulfiram |
| ○ Ursodeoxycholic acid | |
| ○ Allopurinol | ○ Enalapril |
| ○ Ambroxol hydrochloride | ○ Erdosteine |
| ○ Amlodipine besylate | |
| ○ Amlodipine maleate | extract |
| ○ Atenolol | |
| ○ Bisacodyl | ○ Flecainide |
| ○ Bisoprolol | ○ Fluoxetine |
| ○ Buprenorphine HCl | |
| ○ Calcium carbonate | |
| ○ Carbidopa hydrate | |
| ○ Carbocysteine | |
| ○ Ketotifen fumarate | |
| ○ Cyanocobalamin (Vit. B12) | ○ Isoniazid |
| ○ Cinnarizine | |
| ○ Ciprofloxacin | |
| ○ Citalopram | |
| ○ Clopidogrel besylate | |
| ○ Chlorthalidone | |
| ○ Cholecalciferol (Vit. D3) | ○ Mesalazine |
| ○ Chondroitin | ○ Metoprolol |
| ○ Delapril |

The Brembate plant is an efficient and modern contract manufacturing facility, where speed and attention to detail make technology transfers simple and effective.
Our in-depth pharmaceutical knowledge interprets customer needs to deliver high-quality results in the best possible way at speed.
The plant comprises of 26,100 sqm, of which 14,200 sqm is covered. In 2019, the company completed an expansion plan that increased its covered areas by 150 per cent.
VIA GRIGNANO, 43 ◎ 24041 BREMBATE (BG) – ITALY




AVAILABLE PACKAGING

○ Capsules ○ Tablets ○ Film-coated tablets
○ Effervescent granules









AVAILABLE PACKAGING
○ containers from 10 ml to 5 l

Fine Foods has strengthened its relationships with its long-standing customers and acquired several new customers, increasing its business volume considerably. The Fine Foods Group's more than 260 customers include important Italian and multinational pharmaceutical and nutraceutical companies that make the Group active in national and international markets, exporting around 70 per cent of the products' value.


Through its plants in Cremosano and Trenzano, Fine Foods develops innovative, quality products in line with consumer trends for skincare, personal deodorisation, body care, hair care, perfumery and oral
hygiene. This includes brief, advice, formulation and packaging. The Cremosano plant produces medical devices and biocides, which complete the Group's product range.
The plant, which includes mixers, packaging lines and laboratories, occupies 16,500 sqm, of which 10,800 sqm is covered.
The plant comprises of 9,700 sqm, of which 5,200 sqm is covered.
EURO COSMETIC SPA VIA DEI DOSSI, 16 – 25030 ◉
PHARMATEK PMC S.R.L. PIAZZA DELLE INDUSTRIE, 3 26010 CREMOSANO (CR) — ITALY ◉
22 / 23
Fine Foods' extraordinary success is due to integrating the pursuit of quality and customer satisfaction with a focus on ethics and its human capital within its business model.
| products given the expertise gained in the manufacturing of Pharma products. With the acquisition of Pharmatek and Euro Cosmetic, R&D synergies multiplied. |
|---|
| ○ Flexible production capable of adapting to customer requirements: Thanks to an ongoing investment policy, the Group can rely on technologically advanced plants and machinery and lean production lines, which allow it to respond quickly to customer demands. |
| ○ Ability to support customers in product development: The ability to meet customer needs in manufacturing existing products and developing new products under legal and regulatory requirements has enabled the Group to increase its experience and strengthen its position in its operating sectors. |
| s de- |
|---|
| s' com- |
| lement |
Fine Foods is positioned within the value creation chain of pharmaceuticals, nutraceuticals and cosmetics, focusing on the following main phases: business development, R&D, scale-up and production, and quality control.

BUSINESS DEVELOPMENT SCALE-UP AND PRODUCTION R&D QUALITY ASSURANCE
Continuous improvement across departments is essential for Fine Foods' competitive strategy. We identify and implement development activities that tangibly increase our competitiveness with our many continuous improvement projects.
| improvement and problem solving |
|---|
| ○ Working with the controlling unit to |
| ensure the plans' financial sustainability |
| ○ Cross-section involvement of company |
| divisions |
| ○ Error capitalisation: we learn from our mistakes |
| [Million €] | 2021 | 2020 | 2019 | |
|---|---|---|---|---|
| Operating costs (purchase of products, materials, rental of buildings, licence fees, payment of contract workers, training costs, personal protective equipment). |
149.6 | 122.4 | 117 | |
| Personnel costs (salaries, benefits, personnel costs). |
32.3 | 29.2 | 25.7 | |
| Public administration (taxes and duties, penalties, etc.). |
- 1.0 | 4.2 | 2.0 | |
| Payments to capital providers (dividends distributed to shareholders) |
3.9 | 3.2 | 2.7 | |
The data on the distribution of financial value indicates how the Group created wealth for its stakeholders, along the supply chain (operating costs), employees (personnel costs), public administration, shareholders (payments to capital providers) and the community.

Continuous Improvement projects concern all company departments. Each project has a clear and quantifiable objective, a contact person, project sponsor and project leader. A steering committee meets regularly to check the work status.
Projects are shared with all partners at every level by display boards showing the progress and scope of ongoing projects. Project focus meetings are organised and
open to anyone interested in learning more about related topics.
Improved efficiency levels and better resource management, to the benefit of financial and environmental sustainability of the corporate system, are the successful results of applying Continuous Improvement.
With € 192.6 million revenue from asset sales in 2021 and an 11 per cent CAGR5 over the last decade, Fine Foods is a growing and strongly future-oriented company.
Considering the directly generated financial value, looking at revenue from asset sales and income from financial investments, the revenue for 2021 was € 198.8 million.
| [Million €] | 2021 | 2020 | 2019 |
|---|---|---|---|
| revenues | 198.8 | 176.2 | 166.8 |
| from asset sales | 192.6 | 172.0 | 159.7 |
| from financial investments | 3.8 | 2.8 | 5.1 |
| other revenues | 2.3 | 1.5 | 1.9 |
| capital gains net of capital losses |
0.1 | 0.0 | 0.0 |
| [Million €] | 2021 | 2020 | 2019 |
|---|---|---|---|
| Wealth retained by the company | 14 | 17.2 | 19.4 |
Wealth retained by the company ("Directly generated financial value" minus "Distributed financial value").

Fine Foods Group
| [Million €] | 2021 | |
|---|---|---|
| Shareholders' equity | 147.2 | |
| Debt | 155.5 | |
| Total Assets | 302.7 |
| [Million €] | 2021 |
|---|---|
| Pre-tax profit/(loss) | -8.1 |
| Tangible assets other than cash and cash equivalents | 102.9 |
| Corporate income tax paid on a cash basis | 5.2 |
| Corporate income tax accrued on profits/losses | 605.0 |
| [Million €] | 2021 | 2020 | 2019 |
|---|---|---|---|
| EBIT | 5.0 | 9.5 | 8.2 |
Based on the Taxonomy Regulation 2020/852 (TR) of environmentally sustainable economic activities, companies subject to mandatory reporting must declare the alignment of turnover, capital and operating expenditure to the taxonomy (Art. 8 TR). Financial operators use this data to report the alignment of their activities to the taxonomy (Art. 8 TR, for financial operators subject to Non-Financial Disclosure), and the alignment percentage with the taxonomy of products with environmental objectives (Art. 5 and Art. 6 TR, referring to Art. 8 and Art. 9 Sustainable Finance Disclosure Regulation - SFDR products).
Annexes I and II to Delegated Regulation 2139, adopted by the Commission to supplement the TR, establishing the technical screening criteria for determining the conditions under which an economic activity qualifies as contributing substantially to climate change mitigation or climate change adaptation and for determining whether that economic activity causes no significant harm to any of the other environ-
During its first reporting year, the regulations required the publication of the share of eligible activities, i.e., activities listed in Annexes I and II, regardless of whether the technical screening criteria were met. The Fine Foods Group's operations do not currently fall within the "environmentally sustainable" activities defined in these annexes, and cannot be defined as "eligible" for Taxonomy purposes. The Commission will publish potentially "eligible" activities for the remaining four environmental objectives during 2022. This scope broadening could include the Group's activities. The legislation states that a company carrying out operations not mentioned by Annexes I and II may consider the capital and relevant operational expenditure related to individual measures that achieve low carbon emissions or greenhouse gas reductions. The capital and operational expenditure related to the following accountable items6 under the TR is reported:
| Turnover | CAPEX | OPEX | |
|---|---|---|---|
| 0% | 0% | 0% | |
| (8,515 €) |
0% (12,096 €)
Distributed value detail 2021




The difference between the corporate income tax accrued on profits/ losses and the tax payable is due to the tax credit for capital goods 4.0 and ACE benefit. 6 CAPEX and OPEX expenditure in Table I refers to the following Annex II items:


| Stakeholder group |
Engagement method |
|---|---|
| Employees | Ǩ Satisfaction questionnaires Ǩ Workshops Ǩ Surveys on specific topics Ǩ Trade union discussions notice boards, etc.) Ǩ Training |
| Employees | Ǩ Satisfaction questionnaires Ǩ Workshops Ǩ Surveys on specific topics Ǩ Trade union discussions Ǩ Internal communication activities (Zucchetti portal, notice boards, etc.) Ǩ Training |
Ǩ Living a stable working condition Ǩ Opportunities for professional growth and training Ǩ Regular payment of salaries Ǩ Carrying out their work safely, effectively and efficiently Ǩ Clear work instructions Ǩ Objective performance evaluations Ǩ Protecting people's psychological and physical well-being Ǩ Diversity respect and appreciation Ǩ Possibility of using forms of flexibility for work-life balance Ǩ Recognising company values Ǩ Sustainable use of resources and responsible consumption Ǩ Training young people Ǩ Supporting community health |
|---|---|---|
| Customers | Ǩ Daily relations with the commercial team Ǩ Customer needs surveys Ǩ Supplier qualification process |
Ǩ Products meeting implicit and explicit requirements Ǩ Product safety Ǩ Meeting delivery times Ǩ Organisational structure reliability and risk management capacity Ǩ Business continuity Ǩ Flexibility Ǩ Appropriate ethical factors Ǩ Favourable price/quality ratio Ǩ Good documentation quality Ǩ Ad hoc product development support Ǩ Partnership development Ǩ Supply chain decarbonisation Ǩ Supply chain social and environmental assessment Ǩ More sustainable raw materials Ǩ Knowledge Ǩ Innovation |
| Shareholders/ investors |
Ǩ Investor relations Ǩ Shareholders' Meeting Ǩ Qualification process |
Ǩ Share value growth Ǩ Investment risks reduction Ǩ Corporate Governance Ǩ ESG rating |
| Suppliers | Ǩ Daily relations with the procurement team Ǩ ESG performance rating portal Ǩ Supplier qualification process |
Ǩ Partnership continuity Ǩ Compliance with contractual conditions Ǩ Partnership development |
| Future generations |
Ǩ Monitoring channels of the leading international non-governmental organisations (e.g., UN, ILO, GRI, SBT, WWF) Ǩ Implementing guidelines Ǩ Participating in training events |
Ǩ Help achieving UN Sustainable Development Goals (SDGs) Ǩ Protecting the environment and human rights along the value chain |
| Local communities |
Ǩ HR team relationship Ǩ Cooperation agreements with universities and technical institutes Ǩ Agreements to host study-work students |
Ǩ Partnership continuity Ǩ Developing new shared value projects |
| Local and regulatory authorities |
Ǩ Requesting and granting authorisations Ǩ Inspections Ǩ Consultations |
Ǩ Regulatory compliance Ǩ Market feedback |
| Certification bodies |
Ǩ Audits | Ǩ Regulatory compliance Ǩ Information accuracy |
| Trade associations |
Ǩ Monitoring update channels Ǩ Direct contact for exchanging information on trends and needs of sector companies |
Ǩ Partnership and constant information flow |
| Banks | Ǩ Direct contact with administrative offices | Ǩ Information accuracy Ǩ Solvency Ǩ Financial soundness |
| Insurance | Ǩ Contact with administrative/management offices | Ǩ Risk forecasting and management |
| Employees | Ǩ Satisfaction questionnaires Ǩ Workshops Ǩ Surveys on specific topics Ǩ Trade union discussions Ǩ Internal communication activities (Zucchetti portal, notice boards, etc.) Ǩ Training |
Ǩ Living a stable working condition Ǩ Opportunities for professional growth and training Ǩ Regular payment of salaries Ǩ Carrying out their work safely, effectively and efficiently Ǩ Clear work instructions Ǩ Objective performance evaluations Ǩ Protecting people's psychological and physical well-being Ǩ Diversity respect and appreciation Ǩ Possibility of using forms of flexibility for work-life balance Ǩ Recognising company values Ǩ Sustainable use of resources and responsible consumption Ǩ Training young people Ǩ Supporting community health |
|---|---|---|
| Customers | Ǩ Daily relations with the commercial team Ǩ Customer needs surveys Ǩ Supplier qualification process |
Ǩ Products meeting implicit and explicit requirements Ǩ Product safety Ǩ Meeting delivery times Ǩ Organisational structure reliability and risk management capacity Ǩ Business continuity Ǩ Flexibility Ǩ Appropriate ethical factors Ǩ Favourable price/quality ratio Ǩ Good documentation quality Ǩ Ad hoc product development support Ǩ Partnership development Ǩ Supply chain decarbonisation Ǩ Supply chain social and environmental assessment Ǩ More sustainable raw materials Ǩ Knowledge Ǩ Innovation |
| Shareholders/ investors |
Ǩ Investor relations Ǩ Shareholders' Meeting Ǩ Qualification process |
Ǩ Share value growth Ǩ Investment risks reduction Ǩ Corporate Governance Ǩ ESG rating |
| Suppliers | Ǩ Daily relations with the procurement team Ǩ ESG performance rating portal Ǩ Supplier qualification process |
Ǩ Partnership continuity Ǩ Compliance with contractual conditions Ǩ Partnership development |
| Future generations |
Ǩ Monitoring channels of the leading international non-governmental organisations (e.g., UN, ILO, GRI, SBT, WWF) Ǩ Implementing guidelines Ǩ Participating in training events |
Ǩ Help achieving UN Sustainable Development Goals (SDGs) Ǩ Protecting the environment and human rights along the value chain |
| Local communities |
Ǩ HR team relationship Ǩ Cooperation agreements with universities and technical institutes Ǩ Agreements to host study-work students |
Ǩ Partnership continuity Ǩ Developing new shared value projects |
| Local and regulatory authorities |
Ǩ Requesting and granting authorisations Ǩ Inspections Ǩ Consultations |
Ǩ Regulatory compliance Ǩ Market feedback |
| Certification bodies |
Ǩ Audits | Ǩ Regulatory compliance Ǩ Information accuracy |
| Trade associations |
Ǩ Monitoring update channels Ǩ Direct contact for exchanging information on trends and needs of sector companies |
Ǩ Partnership and constant information flow |
| Banks | Ǩ Direct contact with administrative offices | Ǩ Information accuracy Ǩ Solvency Ǩ Financial soundness |
| Insurance | Ǩ Contact with administrative/management offices | Ǩ Risk forecasting and management |
INTERNAL ○ Employees ○ Shareholders EI
Setting up an effective sustainability strategy that generates value in the medium and long term for investors and stakehol ders starts by identifying and surveying stakeholder needs.
Their identification was carried out as part of Fine Foods' quality, environment and safety management system. The list was supplemented by studying and analysing the impact caused by ESG issues. The main
Stakeholder needs have been iden tified through active (interviews with the sales and marketing department, question naires, focus groups) and passive (enga gement by customers/investors through questionnaires and meetings) engagement tools.
The complete list of priority sta keholders is given below, together with the involvement methods used to identify their needs. The last column summarises the identified needs and expectations:
32 / 33
When Fine Foods joined the Global Compact, the Parent Company's ESG Department circulated a questionnaire on the SurveyMonkey platform to its employe es. They were asked to select the United Nations Sustainable Development Goals (SDGs) from the goals identified by mana gement as priorities and consistent with the Group's operations.
Each objective was associated with an activity Fine Foods would start to imple ment under the social responsibility com mitments undertaken through its Global Compact membership and transformation into a Benefit Corporation.
The results identified four main areas corresponding to four Sustainable Deve lopment Goals (SDGs), on which the Fine Foods Group's common benefit activity will focus as defined in the sustainability plan. Below are the results:

The materiality analysis identifies, assesses, and prioritises significant topics from the company and its stakeholders' viewpoints. This process identifies the ma terial topics which are sufficiently important to make their reporting essential.
As prescribed by GRI standards, identifying material topics considers the company operations' internal and external impact, i.e. along the organisation's value chain.
To identify material topics, Fine Foods has identified specific actions to engage its internal and external stakeholders.
The process used for stakeholder identification, consultation and engage ment is described in the dedicated section of this report.
The following surveys were conducted to obtain a clear overview of the framework in which Fine Foods operates and trace
| potentially material topics, based on ESG Committee input and with the ESG Office operational support: |
|---|
| ○ Industry ESG risk analyses carried out by recognised ESG rating agencies. |
| ○ Consulting industry documents and guidelines provides a comprehensive list of potentially material topics for our organisation's present and future (examples of standards used: Corporate Governance Code, SDGs, GRI standards, ISO 26000, International Integrated Reporting Framework standards, etc). |
| The survey results were submitted to the ESG Committee, which validated the main ESG issues affecting the Fine Foods Group. |
The topics identified were directly prioritised by the management which gave greater prominence to those aspects that can positively or negatively influence the organisation's ability to create value. Two workshops were organised in December 2021, attended by first-level executives and managers of the Parent Company. After an introduction that included sharing the preliminary survey results to align all mana -
gement on sustainability issues, managers rated the relevance of each of the potential ly material topics to Fine Foods on a scale of 1 to 5.
Management was asked to assess the topics identified from the stakeholders' viewpoint, each according to their experti se, rating the relevance of each topic on a scale of 1 to 5.
Fine Foods' employees were asked to assess the sustainability objectives in the list, which management identified as priorities and consistent with the Group's business. A questionnaire was administered in December 2021 in which stakeholders
selected the sustainable development objectives that were most important. Please refer to the "stakeholder identi fication and involvement" section for de tails.
Zingonia, 27 December 2021
TAKE THE SURVEY! SCAN THE QR CODE AND CHO - OSE THE SUSTAINABLE DEVELOPMENT GOALS THAT ARE MOST IMPORTANT TO YOU
Scan the QR code and take the survey to select the three goals that are most important to you and where you think Fine Foods could act. Your input will be important in building our Sustainability Plan! The Fine Foods ESG team thanks you for your cooperation.
Fine Foods identified seven goals for sustainable development. These are good health and well-being, quality education, gender equality, decent work and economic growth, sustainable cities and communities, climate action and partnerships for the goals. Now it's your turn!

Fine Foods adheres to the UN Global Compact, the international orga nisation that invites companies worldwide to respect and promote 10 universal principles on human rights, labour standards, environmental protection and the fight against corruption. By embracing these objecti ves, Fine Foods commits to the UN Sustainable Development Goals.
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In addition to interviews and the Fine Foods managers' workshop, the following methods were used by Fine Foods' Management or commercial team and the business contacts of some of our significant customers at various times during the year to identify the needs of strategic stakeholders for Fine Foods' business:
The data obtained from assessing the priority topics for stakeholders and management was confirmed and validated by the ESG Committee. This resulted in the materiality matrix. The matrix shows the degree of relevance attributed to the topics on the x-axis from the management perspective and a y-axis from the stakeholder perspective.
This exercise identified a list of material topics that will be reported in the relevant chapters of this Sustainability Report, under the GRI standards and Legislative Decree 254/2016.
To ensure alignment between Fine Foods' sustainability strategy with the priorities defined by the 2030 Agenda for Sustainable Development defined by the
United Nations, 11 of the 17 Sustainable Development Goals (SDGs) defined by the 2030 Agenda have been associated with material topics for Fine Foods.
The identified topics have been linked to the Global Compact Principles and to ensure that our strategy is aligned with them.
The 19 topics identified by the materiality analysis have been grouped into six macro-areas to distinguish the areas on which each issue manifests its most significant impact: Ethics and Governance, People, Environment, Sustainable Products, Supply Chain, Land Development. These are the impact macro-areas that constitute the six pillars of the Fine Foods Group Sustainability strategy.
Key:

| FINE FOODS | SUSTAINABILITY AREAS | ■ People ■ Environment |
|---|---|---|
| 1. SAFETY AT WORK | ||
| 2. CORPORATE GOVERNANCE | ||
| 3. CLIMATE CHANGE |
BUSINESS ETHICS
PRODUCT SAFETY
Ethics and governance
-

| 6. HEALTH AND WELL-BEING | ||
|---|---|---|
| 7. PROFESSIONAL DEVELOPMENT AND PERFORMANCE |
||
| 8. ATTRACTING AND RETAINING TALENT | ||
| 9. SUSTAINABLE FINANCIAL GROWTH | ||
| 10. HUMAN RIGHTS IN THE SUPPLY CHAIN |
||
| 11. DIVERSITY AND EQUAL OPPORTUNITY |
||
| 12. RELATIONS WITH LOCAL COMMUNITIES |
||
| 13. WASTE MANAGEMENT AND CIRCULARITY |
||
| 14. RESEARCHING AND SUGGESTING ECOLOGICAL MATERIALS |
||
| 15. USE OF WATER RESOURCES | ||
| 16. WATER PROTECTION | ||
| 17. AIR PROTECTION | ||
| 18. LABOUR/MANAGEMENT RELATIONS | ||
| 19. DEFORESTATION IN THE SUPPLY CHAIN |
suggesting ecological materials

FINE FOODS
Fine Foods wants a sustainable success-oriented governance. Fine Foods puts product safety first and acts responsibly and transparently towards its stakeholders.

Ǩ Updating the code of ethics and anti-corruption policy and training all staff
Ǩ MBO system on ESG criteria for first- and second-level managers who impact ESG results
Ethics and Governance, People, En vironment, Sustainable Products, Supply Chain, Land Development. These are the impact macro-areas that constitute the six pillars of the Fine Foods Group Sustainabili ty strategy.
The elements that make up the strate gic sustainability plan are as follows:
KPIs are indicators that the Board of Directors and the ESG Committee monitor to verify the strategic projects' effectiveness.
Fine Foods will contribute to 11 of the 17 Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda and the Global Compact Principles. The Sustaina bility Plan is used to share this Fine Foods process with stakeholders.
The strategic objectives and projects were proposed by the ESG Committee, with the help of the ESG department, and appro ved by the Board of Directors when appro ving this Sustainability Report. Specific targets and KPIs were defined and agreed with the managers of each area. The plan is monitored and updated annually to report on progress.

encouraged to contribute to Company success.
Ǩ Implementing campaigns to promote safety in
ENVIRONMENT
Strategic objectives: and want to use natural resources available for future value creation.

Ǩ Aligning decarbonisation targets with science-based targets (SBTi)
40 / 41

SUSTAINABLE PRODUCTS
Strategic objectives:
Fine Foods wants to be its customers' production plant and help them create sustainable products. We will strive to industrialise their products by finding new strategies to decarbonise processes, minimise the use of natural resources and raw materials, promoting their circular use. We will research and suggest more environmentally
friendly materials.
KPIs
Ǩ Number of sustainable product development
projects
Ǩ Acquisition of LCA (Life Cycle Assessment) internal expertise
Ǩ Projects for researching and suggesting greener materials and designing more sustainable products based on LCA analysis
Fine Foods promotes and shares its values throughout the supply chain and works towards a qualified supply chain in business ethics, focusing on respect for human rights.
Ǩ % value of purchases of raw materials and consumables from suppliers assessed on ESG criteria
Ǩ A training project to acquire LCA skills and 40 per cent of R&D, purchasing, and sales staff trained Ǩ At least 1 more sustainable product development projects based on LCA
2025
Ǩ At least 4 more sustainable product development projects based on LCA Ǩ All R&D, purchasing and
sales staff trained in LCA
Ǩ 80% of suppliers signing the code of ethics
Ǩ Group of suppliers accounting for 80% of purchases of raw materials and consumables from suppliers assessed on ESG criteria
Ǩ 95% of suppliers signing the code of ethics Ǩ 95% value of purchases
of raw materials and consumables from suppliers assessed on ESG criteria
Ǩ Projects to reduce the amount of waste for disposal
Ǩ A minimum of 500 kW installed capacity for energy production from renewable sources
Strategic objectives: Fine Foods builds an equitable future by promoting actions of common benefit to the communities where it operates.

Ǩ No. of people involved
Ǩ No. of projects launched
Ǩ At least 100 people involved in the area in sustainability education projects
Ǩ At least four projects launched








"Fine Foods wants a Group sustainable success oriented governance. Fine Foods puts product safety first and acts responsibly and transparently towards its customers, shareholders, people and the environment, where respect for ethics in business and socially responsible behaviour are the basis of the Company daily actions."

SDGs

The Fine Foods Group places responsibility towards customers, shareholders, people and the environment at the heart of its business model, where respect for ethics in business and socially responsible behaviour are the basis of its daily actions.
The Parent Company has adopted the following organisational factors:
commendations set out in that Code define good governance to guide the Company towards sustainable success.
Fine Foods has adopted a traditional governance model and consists of the following corporate bodies:
The Fine Foods' corporate management is entrusted to the Board of Directors (BoD). Its operation is governed by the "Board of Directors Regulations" published on the Parent Company's website (→ www. finefoods.it).
The Board of Directors' main role is to guide the Company towards sustainable success, deciding on its strategic direction and monitoring its implementation. The Board of Directors promotes the best Dialogue with the shareholders and other company-relevant stakeholders.
The Board of directors comprises executive and non-executive directors and a quota of independent directors who have the professionalism and skills appropriate to the entrusted tasks The Company
applies diversity criteria for its Board of Directors, which must ensure its members adequate expertise and professionalism.
The Parent Company's Board of Directors comprises seven members, three are independent and two non-executive, and 43 per cent of the members are the least represented gender (four men and three women).
| Number of members | Fine Foods Parent Company | ||
|---|---|---|---|
| age | M | F | |
| from 30 and up to 50 | 0 | 2 | |
| over 50 | 4 | 1 | |
| TOT | 4 | 3 |

■ Non-executive

■ Independent

The Fine Foods Board of Directors has set up three internal committees with advisory and proposal-making functions:
| The ESG Committee supports the BoD in integrating sustainability objectives within the business plan. Particularly: |
|---|
| ○ formulates opinions and makes proposals to define a strategy that integrates sustainability into business processes; |
| ○ proposes projects and activities to implement this strategy; |
DNF 2022
01. Ethics and Governance
The Remuneration and Nomination Committee supports the BoD in defining Directors' remuneration and top management, including those holding special offices. This is carried out under the remuneration and incentive policy drawn up by the BoD and approved by the Shareholders' Meeting.
The Control, Risk and Related Party Transactions Committee supports the Board of Directors' assessments and decisions regarding the Group's business Internal Control and Risk Management System, under corporate strategies, and provides a reasoned opinion on the Company's interest in carrying out Related Party Transactions.
The various Committees' roles, composition, and functioning are defined by specific regulations that implement the principles established by Borsa Italiana's Corporate Governance Code.
An ESG operating unit has been set up at the Parent Company. It reports directly to the CEO and carries out the following tasks:
indicators defined in advance based on the strategy adopted, and reports the results to the ESG Committee;
The supervisory functions under the law and Articles of Association are entrusted to the Board of Statutory Auditors. The Board of Directors verified that Board members meet the legal requirements of independence, integrity and professionalism.
Auditing and controlling the accounts is assigned to an external auditing company duly registered in the Register of Auditors at the Ministry of Economy and Finance.
Following a work plan approved by the Risk and Related Party Transactions Committee, Internal Audit checks that the mitigation measures identified for the management of each risk classified as relevant to Fine Foods' business are practical and efficient.
To pursue its mission while following its values and principles, the Parent Company has adopted a Code of Ethics, which is a set of behaviours that must be followed for the regular Company operation to guarantee its management reliability and preserve its image and reputation.
As part of the internal control system, the Code of Ethics is one of the requirements of the Organisation, Management and Control System adopted by Fine Foods under Legislative Decree 231/2001.
The Organisation, Management and Control System adopted by Fine Foods under Legislative Decree 231/2001, drawn up under the Confindustria Guidelines 2014 and Farmindustria instructions, has been implemented to spread the necessary awareness among all those who operate on the Company's behalf. If there is a violation of the System's provisions, these parties may incur a criminal and administrative offence against them, which could involve the Company.
The system consists of a general and a special part, which was divided so that each contains a specific category of offence under Legislative Decree 231/01.
The documents that make up the system are as follows:
FINE FOODS 9M - 2021
RESULTS PRESENTATION
➝
structure
ESG 1

*Independent director under art. 148, paragraph 3, TUF (referred to in art. 147-ter, paragraph 4, TUF). **Non-executive Director
CODE OF ETHICS
The Code of Ethics was approved by the Board of Directors in March 2019 and contains the company core values.
The following are the core values upheld by Fine Foods:
The main behaviours referred to in Fine Foods Code of Ethics are as follows:
○ We are convinced that sharing our organisation's principles and values provides the Company with a key
competitive advantage.
The rules of conduct concern the following areas of corporate action: responsibility of recipients, relations with human resources, conflict of interest, product quality, use of proprietary assets, data and information confidentiality, relations with suppliers, relations with institutions and public officials, management of gifts, management of com-
munications, third party recipients.
The Supervisory Body has been established and monitors the application of the Code of Ethics, reporting violations and proposing revisions, supervising the proper functioning and updating of the Company's
"System 231."
Through the disciplinary system and the "Whistleblowing" procedure, Fine Foods ensures that these values are respected by the organisation's internal and external part-
ners and workers.
There has been no non-compliance with social and financial laws and regulations
during the reporting period.
Fine Foods recognises that fair and honest competition is fundamental to business development. All parties involved directly or indirectly with the Fine Foods Group are guaranteed not to engage in any act or behaviour contrary to fair and correct competition between companies.
No legal action has been initiated for anti-competitive practices during the reporting period.
Fine Foods employees receive an Italian copy of the Code of Ethics when they are hired and once the code is changed or revised.
In 2021, an e-learning platform was implemented to record and track privacy training under System 231 and occupational safety management systems.
Management believes that the contribution derived from taxes paid constitutes a vital channel to participate in the local financial and social development where the Group is established. Responsible and rigorous behaviour in the management of this aspect is one of the requirements for the Group to create value in the medium to long term.
In managing its taxes, Fine Foods operates under the principles of transparency,
professional ethics, moral integrity and respect for the law, as defined in its Code of Ethics. Those involved in commercial and financial processes must avoid offences of receiving stolen goods, money laundering, commitment of money, goods or services of illicit origin and self-laundering. These are described in the relevant section of the Fine Foods Organisation, Management and Control System under Legislative Decree 231/2001.
To pursue its mission, Fine Foods is committed to complying with the regulations on the fight against money laundering and corruption towards public officials or private individuals on the national and international front.
Fine Foods Code of Ethics specifies the conduct to keep with institutions and public officials and manage gifts.
There have been no incidents of corruption during the reporting period.
The Parent Company Administrative and Financial Management is responsible for managing tax issues. In addition, it exercises a supervisory, guiding and coordinating function for Group companies' administrative offices. Fine Foods' Administrative and Financial Management is responsible for preparing the consolidated financial statements. The information reported is audited as part of the financial statements statutory audit.
Relations with tax authorities are based on the same principles as those mentioned in our Code of Ethics. To develop and maintain cooperative and transparent relations
with the Public Administration and national tax authorities, the Group ensures access to relevant information that can demonstrate the integrity of tax processes, declarations and payments made.
The Group carries out its tax activities exclusively in Italy. The Administration Department investigates the legal headquarters of counterparties (e.g. tax havens and countries at risk of terrorism), credit institutions and any fiduciary organisations involved in the various transactions to avoid tax irregularities in financial flows to third parties.
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Fine Foods' Parent Company is assessed by recognised rating agencies and certification bodies and won important recognitions. This assesses the organisation's effectiveness and measures its sustainability performance to be disclosed transparently to customers and investors.

EcoVadis provides a service to assess company sustainability by considering its impact on the environment, human rights, ethics and sustainable purchasing.
Each Company is assessed according to the material issues identified. The assessment is classified and allocated in a scorecard from 0 to 100. This gives information on the Company's sustainability maturity level. A score below 45 points is considered improvable, while above 65 points is considered excellent. As evidence of its excellent results in various sustainability areas, EcoVadis awarded Fine Foods' Parent Company a gold medal in August 2021 for achieving 66 points out of 100 in the Sustainability rating prepared by EcoVadis. This score puts Fine Foods in the 92nd percentile of the EcoVadis global ranking, or in the top eight per cent of companies.
Sustainalytics is a rating company that specialises
in analysing ESG data of listed companies. It helps investors, through its ratings, to identify and understand the financially relevant ESG risks of the companies in their portfolios. The rating provides clear information on company ESG risk by measuring the size of an organisation's unmanaged risk.

Fine Foods' Parent Company obtained SMETA certifica-
tion in 2016. This certification involves stringent third-party audits that include interviews
| Fine Foods' Parent Company decided to start this Sustainalytics process. This pro cess began in April 2021 and gave its first result in November of the same year. Fine Foods achieved a score of 26 out of 100 (best score is 0), placing it 26th out of 101 in the ranking of companies rated within its industry category and in the average of companies with an ESG rating on the same portal. |
|---|
| with management and employees and ensures that decent labour standards and strict business ethics are respected and protect the environment and people's heal th. |
| performance and processes, Fine Foods strengthens the trust of its customers by keeping its environmental and sustainability responsibilities under control. The Zingonia and Brembate plants have been ISO 14001 certified since 2010. |

ISO 14001 is the standard for Environmental Management System certification for all-sized organisations. Adopting policies and procedures under
this standard helps to identify, manage and monitor the environmental impact of an organisation's operations to minimise them. By improving its environmental

The 2018 ISO 45001 standard, "Occupational Health and Safety Management Systems", is the first international standard to define minimum good practice standards for the protection of workers
worldwide. Fine Foods9 has been adopting this standard since 2014 in its Zingonia and Brembate plants to reduce risks in the workplace, improve workers' health and wellbeing, and increase its health and safety performance for continuous improvement.
The Group assesses the related risks within the Organisation, Management and Control System to pursue its tax strategy.
The specific risk areas have been identified by analysing the activities carried out within the corporate organisation. Under Legislative Decree 231/01 and following the above analysis, the management has set up a control system to prevent offences underlying each identified risk. To ensure that the procedural system is implemented and successful, the Supervisory Board carries out periodic checks on the practices to prevent tax offences.
Risks are periodically reviewed upon input from the Board of Directors or Supervisory Body.
For example, to reduce the risk of tax irregularities, Fine Foods applies the following practices:
Fine Foods uses external professionals for tax consultancy and assistance to interpret regulations correctly and preventively evaluate emerging risks.
01. Ethics and Governance
By adopting a quality management system certified under ISO 9001 standard, Fine Foods guarantees a solid organisation, assessed by an entity above the parties, to
keep every aspect of its operations under control and guarantee performance reproducibility to maintain manufacturing processes which continuously improve.
Implementing this standard provides compliance with the Medical Devices Di-
rective and quality requirements.
Compliance with Good Manufacturing Practice (GMP) requirements in the manufacture of food supplements involves compliance with health and processing requirements essential to the quality and safety of the finished products placed on the market.
To be certified under the Food Safety System Certification Scheme 22000 (FSSC 22000), means to have the requirements for a food safety management system that demonstrates the ability to control food safety hazards to ensure that food is
safe for human consumption. FSSC 22000 incorporates ISO 22000, technical specification BSI-PAS 220 and ISO/TS 22004, i.e. the guideline for the correct application of ISO 22000.
The harmonised standard that describes the cosmetics sector's GMP requirements is UNI EN ISO 22716. This certification demonstrates our commitment to the safety and quality of this type of products.
The IFS HPC certification guarantees the quality and reliability of household and personal care products on the international market. With this certification, Fine Foods
| ensures that its products are not dangerous |
|---|
| for consumer health, complying with natio |
| nal and international applicable regulations. |
Depending on the product sector, the plants have specific authorisations for the production and packaging of medicines, medical devices, food products and the use of narcotics.
Below are the certifications' details, divided by plant:
(Fine Foods & Pharmaceuticals):
| ◉ Trenzano plant (Euro Cosmetic): ○ ISO 9001 ○ ISO 22716 ○ Ministerial authorisation to produce medical and surgical aids ○ IFS-HPC - Household and personal care products |
|---|
| ◉ Cremosano plant (Pharmatek): ○ ISO 9001 ○ ISO 13485 ○ IFS-HPC - Household and personal care products ○ Ministerial authorisation to produce medical and surgical aids |
Given the ever-increasing demand for gluten-free products, Fine Foods adapted a self-control plan by developing processing protocols to guarantee the absence of gluten traces in products for coeliacs. Different protocols are applied for the manufacture of products free of other allergens.
Fine Foods is active in manufacturing food supplements, pharmaceuticals, medical devices and cosmetics and ensures the safety of those using these products by putting in place product quality and safety practices and control measures.
The Company is committed to investing in advanced material identification and traceability technologies and applying strict protocols to ensure regulatory compliance of components, labelling and hygiene monitoring of environments.
The Group has a quality management system in place across the production cycle. The quality assurance and control system success factors are the ability to manage numerous controls timely, even when highly complex tests are involved.
Production is managed under dedicated operating procedures and industry regulations. The Fine Foods Group's factories have the following certifications based on the product sector:
Companies are the main tool to create employment and social welfare. However, they must guarantee decent working conditions for their direct employees and those employed in the supply chain, including contractual conditions.
Fine Foods is convinced that financial performance must be accompanied by sustainable choices on workforce and contracts. Company staff are under a national labour contract. In addition, the Company's management prioritises hiring under open-ended contracts focusing on youth employment. An open-ended contract can change a person's life because it allows them to plan their future with greater security. This is how the Company practically applies the fundamental value of respect for people under the code of conduct promoted by Fine Foods through its Code of Ethics.
| Number of people | M | F | Tot. | ||||||
|---|---|---|---|---|---|---|---|---|---|
| open-ended contract | 402 | 351 9 |
753 (98%) 14 (2%) |
||||||
| fixed-term contract | 5 | ||||||||
| Fixed-term contract | |||||||||
| Open-ended contract | |||||||||
| 0 | 100 | 200 | 300 | 400 | 500 | 600 | 700 | 800 | |
| ■ M | ■ F |
→
According to production needs, such as a temporary increase in volumes, to avoid overloading the workforce hired
directly, the Company uses a workforce hired through local temporary employment agencies, which are solid and reliable:
During 2021, 50 new resources were hired at Group plants, with young people, meaning employees under 30 years of age, making up most of the staff hired.
| Number of people | M | F |
|---|---|---|
| temporary staff | 31 | 41 |
| Number of people M | F | Tot. | |
|---|---|---|---|
| full-time | 402 | 340 | 742 (97%) |
| part-time | 5 | 20 | 25 (3%) |
| Number of people | 2021 | 2020 | 2019 | |||||
|---|---|---|---|---|---|---|---|---|
| age | M | F | Tot. | M | F | M | F | |
| under 30 | 14 (17.9%) 10 (13.3%) 24 (15.7%) 16 | 16 | 22 | 18 | ||||
| between 30 and 50 | 12 (5.1%) | 12 (5.5%) | 24 (5.3%) | 17 | 9 | 26 | 21 | |
| over 50 | 0 (0.0%) | 2 (3.0%) | 2 (1.3%) | 1 | 0 | 1 | 0 | |
| tot. | 26 (6.4%) | 24 (6.7%) | 50 (6.5%) | 34 | 25 | 49 | 39 |

■ Under 30 ■ Between 30 and 50 ■ Over 50

Table: Non-compliance incidents concerning health and safety impact of products and services
| Number of cases | 2021 | ||
|---|---|---|---|
| Cases of non-compliance with regulations leading to a fine or penalty. |
0 | ||
| Cases of non-compliance with regulations leading to a warning. |
0 | ||
| Cases of non-compliance with self-regulatory codes. |
0 |
58 / 59

"Fine Foods puts people's safety first and promotes programmes that improve protection and prevention standards. We want the best talent. Therefore, we consider it a priority to build a peaceful and inclusive environment where people can express their potential, be valued and rewarded based on their commitment and talent. They are encouraged to contribute to Company success."



Legislative Decree 81/2008 defines a proper risk assessment and related responsibilities.
As part of the internal management system, the parent company's HSE department has prepared a particular procedure that establishes the general principles for identifying hazards, assessing risks and defining control actions, roles and responsibilities.
The owner of each group company is responsible for establishing the resources needed for routine and extraordinary risk assessment activities working with the Prevention and Protection Service.
The methodology adopted for identifying hazards and assessing risks has been shared with Worker Safety Representatives (WSR) and is schematically divided into the following phases:
The risk assessment process considers ordinary and extraordinary operations, emergencies, organisational and management changes, workplace and facility organisational and layout changes.
The plant owners use the risk assessment results to check whether the hazard control measures are adequate or need improvement and whether further measures are required to organise, implement, and maintain the safety management system and define improvement policies and targets.
During the periodic meeting, an improvement plan is defined if improvements or new control measures are required. This contains measures based on the hierarchy principle of Article 15 of Legislative Decree 81/08, i.e., prioritising eliminating hazards and, if this is impossible, reducing the risk first through technical and collective preventive measures, leaving the use of personal protective equipment as the last option.
In the Risk Assessment Document, kept by each Group company as required by law, health risks for workers involved in the production cycle and other company activities have been identified. The main health risks are listed below:
| The main safety risk factors are listed | |
|---|---|
| below: 1. Hazards arising from the presence of moving equipment (collision, being run |
|
| over, overturning, crushing) | |
| 2. Hazards arising from the storage of materials (falling objects, use and |
|
| presence of handling equipment) | |
| 3. Handling stress injuries 4. Mechanical and electrical hazards |
|
| (electrocution, shearing, dragging, entanglement, entrapment) |
|
| 5. Workplaces and premises | |
| 6. Electrical hazards 7. Work equipment |
|
| The health and safety improvement | |
| plan is in place and is based on the Risk As sessment Document and Safety Manage |
|
| ment System for continuous improvement. |
As the law requires, we implemented an environmental or health and safety risk management procedure that defines work-related emergencies measures and ensures plans are updated.
The identification, classification and assessment of emergencies is based on an examination of the significant environmental, health and safety impacts associated with the Company's activities, products and services, considering the following factors:
| Number of accidents | 2021 | 2020 | 2019 | |||
|---|---|---|---|---|---|---|
| Employees | M | F | M | F | M | F |
| Number of injuries at work | 8 | 5 | 7 | 3 | 18 | 9 |
| With serious consequences11 | 1 | 0 | 0 | 0 | 1 | 0 |
| Fatal | 0 | 0 | 0 | 0 | 0 | 0 |
The Fine Foods Group recognises that the safety of its people must come first. For this reason, the Company is committed to programmes to improve protection and prevention standards continually.
As mentioned in its Code of Ethics, the Company works to avoid any behaviour contrary to applicable regulations that could expose employees, partners and third parties to personal injury.
The Parent Company adopts an ISO
45001-certified occupational safety and health (OSH) management system10. The traceability of OSH activities is guaranteed by its records system (accidents, near misses, maintenance, training, etc.). The process is divided into delegations, responsibilities and operational tasks. Worker Safety Representatives (WSR) are consulted regularly, and periodic on-site inspections check the working environment's health and safety.
11 "Serious consequences" is defined as an injury from which the worker cannot recover, does not recover, or it is unlikely to expect them to recover fully and return to the state of health before the accident within six months.
Each injury was analysed using a procedure to identify the causes and define the corrective actions to avoid the same circumstance that caused the injury.
Collisions with mechanical handling equipment, distraction or failure to apply work procedures, and failure to use personal protective equipment are the most common causes of injuries. Preventive and protective measures include raising staff awareness of the need to follow procedures and operating practices.
Considering the trend of the injury index over the last three years, the improvement in injury frequency is evident. An information campaign will be undertaken in 2022 to prevent and further reduce the injury rate, report near misses, and implement an improvement plan prepared within the prevention and protection service. Near misses are events that did not result in
injury or illness but could have. These are situations with an intrinsic danger component, which has not yet resulted in a real accident due to chance. Their reporting is vital to highlight non-conformities that could lead to injuries if not managed. The procedure for reporting near misses is already in place within ISO 45001 but its use is to be promoted further.
Under the law, all Group plants provide their employees with occupational medicine services. Each Group company appoints a company physician who defines the Health Monitoring Plan based on risk
assessment. The Plan sets the medical examinations of workers according to their jobs. The company physician checks the working environment by conducting periodic inspections.
The main improvement projects implemented between 2019 and 2021 in the Group's plants are outlined below.
The main project objective was to reduce the frequency of tasks in which operators are required to handle loads manually. Hopper loading in the Food and Pharma process area is mainly carried out using mechanical handling equipment such as
| maining loads are handled manually. Imple menting the handlers meant completely eliminating manual handling in favour of |
|---|
| A document management software used in |
| the Zingonia and Brembate plants manages |
| the documents relating to the chemical pro |
| ducts. This allows the operators involved |
Number of occupational diseases for Fine Foods' non-employee workers in 202112
| Injury indices | 2021 | 2020 | 2019 |
|---|---|---|---|
| Hours worked | 1,093,344 | 949,706 | 892,741 |
| Injury rate [Number of injuries/Number of hours worked*1Million]. |
11.9 | 10.5 | 30.2 |
| Injury rate with serious consequences [number of injuries/hours worked*1Million] |
0.9 | 0 | 1.1 |
| Number of accidents and injury frequency rate | 2021 | 2020 | 2019 |
|---|---|---|---|
| Number of injuries at work* | 5 | 0 | 1 |
| With serious consequences** | 0 | 0 | 0 |
| Fatal | 0 | 0 | 0 |
| Hours worked | 120,441 | 83,027 | 129,538 |
| Number of total days of absence due to injury | 68 | 0 | 49 |
| Injury rate [Number of injuries/Number of hours worked*1Million]. 42 |
0 | 7.7 |
| Number of illnesses | 2021 | 2020 | 2019 |
|---|---|---|---|
| Number of deaths resulting from occupational diseases | 0 | 0 | 0 |
| Number of cases of occupational diseases registered | 0 | 0 | 2 |
| Number of illnesses | 2021 | 2020 | 2019 | |
|---|---|---|---|---|
| Number of deaths resulting from occupational diseases | 0 | 0 | 0 | |
| Number of cases of occupational diseases registered | 0 | 0 | 0 |

in the handling, releasing, and approving of chemical products to download their safety data sheets.
Further management software deals with the prevention and protection service processes. It optimises the management of deadlines for investigations and inspections, safety courses and medical examinations. The management system keeps track of the master records, authorisations and documentation of companies with contract work. In 2020, the new module for managing injuries and near misses was implemented. It monitors improvement measures defined to eliminate and reduce the cause of accidents or near misses.
Measures have been undertaken to improve noise levels in the working environment at the Zingonia and Brembate plants. Part of the existing flooring at the Food plant in Zingonia, consisting of tiles, was covered with a PVC coating to reduce exposure to noise due to the passage of forklifts and reduce exposure to whole-body vibration in forklift drivers. The second project, completed in 2021, involved moving the compressors
at the Pharma plant in Brembate from the first floor to the ground floor to significantly reduce noise and vibration levels in the working environment during their operation. Structural modifications were made to the same equipment to which new soundproofing panels and new shock absorbers were attached to reduce noise levels further.
Each forklift in the Brembate and Zingonia plants was equipped with a "blue spot" device that allows operators in the department to see the forklift's arrival earlier, even in curves and blind spots or in conditions of poor visibility. This reduces the risks produced by forklifts moving through the department.

Social responsibility has guided the Fine Foods Group since the COVID-19 pandemic started in February 2020. It has incorporated and anticipated the guidelines from Italian national and local institutions and health authorities, adopting numerous measures to protect staff, reduce the risk of the virus spreading and promote employee wellbeing. This includes employee
welfare measures such as smart working, redistribution of working hours, staggering entrances and exits, activating premises sanitisation processes and extraordinary sanitisation procedures when there are positive cases. An internal committee has been set up, meeting periodically to monitor any critical issues and act accordingly.
WORKER TRAINING AND INFORMATION
ON SAFETY IN THE WORKPLACE
During working hours, workers receive compulsory general and specific training according to their job description when
hired.
Health and safety are a top priority for Fine Foods. Therefore, the Company decided to renew its internal campaign "Take care of yourself, you are a work of art", a reminder to never neglect everyone's safety. In December 2021, all Fine Foods employees received a T-shirt emblazoned with the campaign catchphrase. A famous painting was modified so that the portrait
subject was shown wearing Personal Protective Equipment (PPE). This includes protective goggles, gloves for handling chemicals or safety shoes. A symbolic and powerful representation to remind you that your body is a work of art, and must be protected and preserved.
Fine Foods believes that its people are the key to business success as they provide a true competitive advantage to the organisation. The Group invests so much energy in human resource management and has developed a strategy that attracts and retains the best talent.
The selection process is carried out carefully. We search for candidates in line with the values of fairness, curiosity, preparation, sincerity and honesty that reflect the Group's Code of Ethics and corporate mission.
When choosing those to be included in the team, priority is given to growth potential. Ad hoc training courses are designed for each employee or broad-based tutoring programmes to bridge any skills gaps.
Communicating and sharing the objectives achieved by the Group at all organisational levels is crucial to maintain high staff motivation and engagement, as it shows the importance of everyone's work in achieving business success.
The commitment shows how much importance the Company dedicates to new or existing employees in offering them opportunities for professional growth in an ethically correct and non-discriminatory environment. Implementing flexible working hours and methods demonstrates the organisation gives importance to people and their work-life balance.
The figures on the retention rate due to voluntary resignations demonstrate the effectiveness of the strategy adopted by the Group over the years. Although there was an increase in resignations in 2021, which is in line with the national and international situation, the average values of the last three years describe an essentially stable situation, with variability of 0.7% year on year and an average retention rate of more than 97 per cent.
| % retention | 2021 | 2020 | 2019 |
|---|---|---|---|
| Resignations | 21 | 11 | 14 |
| Total employees | 767 | 607 | 567 |
| Resignation turnover | 3% | 2% | 2% |
| Retention rate | 97% | 98% | 97% |
| age | Number of staff leaving | |||||||
|---|---|---|---|---|---|---|---|---|
| 2021 | 2021 | 2020 | 2019 | |||||
| M | F | tot | M | F | M | F | ||
| under 30 | 4 (5,1%) |
6 (8%) |
10 (6,5) |
3 | 1 | 2 | 1 | |
| between 30 and 50 | 6 (2,6%) |
5 (2,3%) |
11 (2,4) |
5 | 5 | 6 | 6 | |
| over 50 | 6 (6,4%) |
9 (13,6) |
15 (9,4) |
2 | 3 | 3 | 4 | |
| Tot. | 16 (3,9%) |
20 (5,6%) |
36 (4,7) |
10 | 9 | 11 | 11 |

Investing in quality education and training is the basis for remaining competitive in the Group companies' sectors. Ensuring continuous, quality training helps keep highly qualified people needed to develop innovative processes and products that allow the company to maintain and increase its market share.
In addition, the "training" factor contributes to improving people's lives. This approach is consistent with the United Nations Sustainable Development Goal (SDG4: Quality Education), to which the Group strongly wants to contribute.
The total number of training hours in 2021 was 11,351.
02. People
| Number of training hours |
Blue-collar White-collar employees employees |
Managers | Tot. | ||||
|---|---|---|---|---|---|---|---|
| M | F | M | F | M | F | ||
| Training hours | 4,209 | 1,428 | 990 | 2,100 | 1,215 | 1,408 | 11,351 |
| Number of employees 270 | 142 | 43 | 90 | 65 | 59 | 669 | |
| Hours per capita 2021 16 | 10 | 23 | 23 | 19 | 24 | 17 |
| Number of training hours |
Blue-collar employees |
White-collar employees |
Managers | Tot. | |||
|---|---|---|---|---|---|---|---|
| M | F | M | F | M | F | ||
| Training hours | 4,086 | 2,020 | 678 | 1,435 | 1,915 | 969 | 11,103 |
| Number of employees 269 | 136 | 34 | 81 | 45 | 42 | 607 | |
| Hours per capita 2020 15 | 15 | 20 | 18 | 43 | 23 | 18 |
13 The training hours for the Euro Cosmetic plant staff have not been counted because the Company started to be part of the Group from October 2021. The training courses and the number of people involved in the period do not match the calculation methods under GRI 404-1.

The independent performance of one's job is preceded by a solid and structured shadowing process, based on procedures that integrate the application of high-quality standards to guarantee product safety with health and safety at work prevention and protection, and environmental protection standards.
Operating manuals have been drawn up for all Zingonia and Brembate plants, to be used as a basis for training new employees.
The manuals cover tasks to be carried out by the production operators, including
line assembly, start-up, running, disassembly and cleaning operations.
The project implementation has increased productivity by decreasing operating times and inefficiencies due to errors.
The project's added value lays in the tutor engagement. Tutors were identified and given a token for each completed training session. This encouraged effective and efficient training,
This mechanism resulted in an effective increase in productivity, decreasing operating times and inefficiencies due to errors.

The first "Talent" project was launched in 2019 to enhance the ideas, experiences and differences of Fine Foods' people by implementing structured projects capable of adding value to the Company's intellectual, human and social assets. The first project involved ten young people with high growth potential, including seven women, from different company departments. The project encouraged the growth of young potential talents by putting them to work on a solid corporate interest topic: "Corporate Social Responsibility." The initiative was re-launched in 2021 and will run throughout 2022. The second Talent Factory theme was Customer Centricity. The aim was to develop ideas, initiatives, activities that would lead the Fine Foods Group to put the customer at the centre, embracing a proactive approach.
FINE FOODS
DNF 2022
02. People
Equipping the organisation with an e-learning platform to deliver internal training courses more straightforwardly and flexibly, facilitating staff use and participation, was an important step to keep the Company growing, horizontally aligned on issues such as System 231 and Management systems and be ready for the future. The advantages of implementing this
system for a company population that this year will reach more than 80 per cent of the staff include reducing management costs compared to traditional courses (classrooms, teachers) and guaranteeing content repeatability without additional costs for the Company.
Management software has been implemented for the Zingonia and Brembate plants to manage training activities accurately and have an up-to-date database to provide widespread coverage of internal and external trainees. The software makes it possible to carry out statistical analyses, automatically issue the supporting forms and electronically archive the evidence of
the training carried out by personnel.
For continuous improvement, this project resulted in considerable time savings in registering courses and consulting recorded data. This allows rigorous compliance with the GMP regulation.
This will help the implementation of an increasingly paperless system significantly.
In December 2018, the ordinary Shareholders' Meeting approved the medium-long term stock grant incentive plan for the Company's Management, to guide the Company towards growth.
The Shareholders' Meeting authorised the buyback and disposal of ordinary treasury shares under the terms contained in the explanatory report approved by the Board of Directors in November 2018.
The Plan provides for the free assignment to the rights beneficiaries to receive ordinary shares up to 440,000 shares at the end of the vesting period (31/12/2021). This is subject to the achievement of pre-determined performance objectives identified by the governing body and the maintenance of the beneficiaries' employment relationship.
Another incentive programme is called "EBITDA Bonus14". Based on the Company's financial result, a bonus is paid to the personnel included in the programme, which corresponds to the percentage increase in EBITDA compared to the previous year multiplied by a coefficient defined by the Company's Management.
The performance assessment is carried out on permanent production operators, warehouse staff and maintenance workers at the beginning of each year.
The criteria for the worker assessment are grouped in the following areas:
The performance assessment process involves the following stages:
Once the assessment process is closed, the bonuses payable based on the best performance measured are presented to the CEO for approval. Bonuses are paid out in the payroll.
| Number of staff assessed | |
|---|---|
| Total staff | 393 (52%) |
| Male | 265 (35%) |
| Female | 128 (17%) |

17% 14 Earnings Before Interest, Taxes, Depreciation and Amortisation
FINE FOODS
Fine Foods is aware of its role in implementing measures that ensure health and safety at work for employees and maximise positive contributions to their wellbeing and work-life balance. Under the United Nations
Sustainable Development Goal 3 (Good Health and Well-being), the Company engages in activities to reduce the rate of chronic diseases related to smoking, alcohol, road accidents, sedentariness and nutrition.
Building a peaceful and inclusive environment where people can fulfil their potential and be valued is fundamental for Fine Foods.
The Company focuses on the United Nations Sustainable Development Goal 5 (Gender Equality) policies. This is evidenced by the gender balance within the Board of Directors (43 per cent female), mentioned in the "Our Governance" chapter and the percentage of women in Management (48 per cent in 2021). The Group's workforce comprises a slightly higher number of male than female workers.
The pandemic is impacting everyone, even those not affected by COVID and more than many think. Fine Foods, wishing to help its employees to overcome this difficult period or manage situations of discomfort in a personal or professional framework, has decided to offer a psychological assistance desk. The service started at the beginning of 2021 and has been confirmed for 2022 for more than 600 employees working at the Zingonia and Brembate plants.
The following is a schematic overview of the benefits that Fine Foods guarantees to its employees, divided by legal entities in the Group:
| Euro Cosmetic S.p.A. |
|---|
| ○ life insurance |
| ○ healthcare under NCLA |
| ○ COVID assistance |
| ○ supplementary healthcare |
| ○ disability/invalidity insurance cover |
| ○ pension contributions |
| Pharmatek |
| ○ healthcare under NCLA |
○ supplementary healthcare
At the beginning of 2021, Fine Foods started an initiative dedicated to spreading the culture of healthy eating. A professional in the nutrition field, available by appointment directly at the infirmary of the Zingonia and Brembate plants, has been appointed to provide nutritional advice to employees who request it, free of charge.
Each year Fine Foods conducts an employee satisfaction survey on key issues such as workload, job satisfaction and the relationship between colleagues and managers. This survey allows us to verify the
effectiveness of measures taken to manage human resources. Fine Foods achieved an overall satisfaction score of more than 80% for the second year running, which corresponds to an excellent satisfaction level.
In 2021, we implemented an application to allow each manager to approve requests for leave, including smart working, and assess any anomalies directly through the Zucchetti portal. This eliminated the need for paper permits, and made the
process more accessible, fluid and quicker. This allowed easier access for employees, reduced the time needed for managers to carry out checks, saved time for employees and managers, and reduced recording errors or paper document loss.
In 2021, the company management called in a consultancy firm to carry out an organisational and corporate welfare survey at the Trenzano and Cremosano plants to provide a comprehensive overview of the new subsidiaries' business process organisation and "employee wellbeing".
The survey results made it possible to define the current organisational situation, highlighting its strengths and any areas for
improvement to identify corrective actions.
The tools used to carry out the survey were as follows:
The consultancy firm was chosen to guarantee opinion impartiality and consistency. It processed and cross-referenced data, providing a detailed report highli-
| ghting the organisation's strengths, impro vement areas and suggesting corrective actions. |
|---|
| 2021 | 2020 | ||||
|---|---|---|---|---|---|
| M | F | M | F | ||
| Number of employees | 407 | 360 | 348 | 259 | |
| managers | 71 | 66 | 52 | 42 | |
| white-collar employees | 48 | 103 | 34 | 81 | |
| blue-collar employees | 288 | 191 | 269 | 136 |
76 / 77
| 2021 | 2020 | 2019 | ||||
|---|---|---|---|---|---|---|
| age | M | F | M | F | M | F |
| tot. manager | 71 | 66 | 52 | 42 | 47 | 40 |
| % of managers by gender | 52% | 48% | 55% | 45% | 54% | 46% |
| 2021 | 2020 | 2019 | ||||
|---|---|---|---|---|---|---|
| age | M | F | M | F | M | F |
| total. | 15 | 4 | 11 | 3 | 10 | 3 |
| % executives | 79% | 21% | 79% | 21% | 77% | 23% |
*The "Management" category includes all those classified as executives, middle managers who coordinate resources or have responsibility in an organisation (up to level 3A of the Food sector NCLA).

■ M ■ F
The gap is greater if only the category of employees classified as "Executives" is considered. However, there is a tendency to reduce the gender gap also in this category:
Considering, in addition to the basic salary, also the extras paid to each worker, the total gap reaches 82%. The main cause is the greater number of overtime hours and night shifts performed by "male" workers in production (93% for executives, 92% for managers, 97% for white-collar workers and 82% for blue-collar workers).
| Woman/man average salary |
2021 | 2020 | 2019 |
|---|---|---|---|
| Executives | 95% | 92% | 103% |
| Managers | 98% | 95% | 99% |
| White-collar employees |
95% | 94% | 103% |
| Blue-collar employees |
93% | 92% | 87% |
| General average 95% | 92% | 90% |
Many countries have parental leave legislation, allowing employees to take leave and then return to work in the same or an equivalent job. As per the NCLA, all Group employees are entitled to leave, however many women are discouraged from taking parental leave because of the negative impact it has on their job security, remuneration, and professional career due to company practices. Men are not encouraged to take the leave to which they are entitled. Fair and gender-equal choices in maternity and paternity leave and other parental leave entitlements can increase the retention of qualified employees. Fine Foods believes that women and men have the right to take legally defined leave, ensuring that resources are restored to the workforce without compromising their careers or moral consequences to the individual.

— % Women/men salary difference — No difference

Our Code of Ethics prohibits all forms of discrimination, provides basic rules of conduct to avoid discrimination and a disciplinary system for code violations.
The Fine Foods whistleblowing procedure ensures that any incidents of discrimination are reported (more details in the "Code of Ethics" section).
There were no incidents of discrimination during the reporting period.
As mentioned in the HR strategy introduction, Management communicating and sharing objectives achieved and not achieved and challenges at all organisational levels is crucial to maintain high staff motivation and engagement as it positively influences the perception of the importance of everyone's work in achieving business success.
Employees are given advance notice of operational changes or modifications that may affect their organisation. The minimum notice period for low-impact changes is 15 days. An example of a low-impact change might be a request to use the leave period. For significant operational changes, the law and NCLA provisions are followed.
Every six months, Management organises general meetings to which all Fine Foods employees are invited to share objectives, successes and challenges, answer questions and clarify doubts.
The Fine Foods CEO is open to dialogue weekly with two Fine Foods employees drawn by lot by HR. These meetings allow to collect different personal points of view and give the Management direct feedback on the company climate, on the problems that impact workers the most, and share ideas and suggestions for improvement.
Meetings between managers and employees explain how the organisation they manage works and their tasks and responsibilities.

Fine Foods won the Best Performance Award in the Hot Topic category, honouring Upskilling and Talent Development. The jury that decided the winners was made up of members of JP Morgan, PwC and SDA Bocconi. The SDA Bocconi Best Performance Award was held in February 2022 and rewarded the best companies that create financial, technological, human, social and environmental value, operating sustainably. It highlights Fine Foods' commitment to value creation, integrating social, environmental and governance criteria. In addition, Fine Foods focuses on human resources to provide employees with interdisciplinarity and human and social compatibility opportunities for professional growth in an ethically correct discrimination-free environment.
The award is for Italian companies with a turnover of between €25 million and €5 billion and confirms Fine Food's excellence. It allows new dialogues with Italian companies and guarantees future growth.
| Number of people 2021 | 2020 | 2019 | |||||
|---|---|---|---|---|---|---|---|
| M | F | M | F | M | F | ||
| Requests for leave |
8 | 39 | 9 | 31 | 1 | 31 | |
| Returns from leave |
8 (100%) | 25 returned (14still n leave (100%) |
9 (100%) | 31 (100%) | 1 (100%) | 31 (100%) | |
| Still working after 12 months |
8 (100%) | 36 (100%) | 9 (100%) | 31 (100%) | 1 (100%) | 30 (97%) |

"We want to prepare for a climate-neutral future and want to use natural resources available for future value creation".

materials


FINE FOODS
The international scientific community agrees that climate change poses a real threat to future generations and is caused
by human activity, especially the way manufacturers produce energy.
THE INTERNATIONAL REGULATORY LANDSCAPE
In December 2015, the Paris Agreement on Climate Change was signed at the Conference of the Parties (COP21) of the United Nations Framework Convention on Climate Change (UNFCCC). This agreement provides decarbonisation targets to tackle climate change. Signatory governments have committed to:
The European Union aims to achieve carbon neutrality by 2050, i.e. to create an economy with net-zero greenhouse gas emissions. This goal is at the heart of the European Green Deal and under the EU's commitment to global climate action and the Paris Agreement guidelines.
In 2021, Cop26 Glasgow confirmed the commitment to achieve global Carbon Neutrality by 2050, focusing on the immediate reduction of natural gas use.
Several tools are available to reduce the concentration of CO2 in the atmosphere:
The first two systems are technologically and financially not sustainable yet. The third represents an essential but insufficient measure to solve the problem at the source. Therefore, the most convenient method to decarbonise the industrial system is to consume and produce energy from renewable sources and improve production system energy efficiency.
To manage climate change risks and opportunities and potential implications that may derive from it on business, Fine Foods identified the following potentially critical aspects for its companies:
| ﺮ |
|---|
| pro- |
| climate |
| of the |
Fine Foods is aware of the issue related to current goods and energy production patterns and their effect on climate and business, and it wants to be part of the solution.
The energy transition is complex because energy production methods that have been established for decades must be quickly transformed into more sustainable models while continuing to provide all the energy the world needs and protecting employment levels. "Sustainable development" means that environmental, social and economic issues must be considered equal. For these reasons, traditional production models and systems cannot be eliminated overnight but must be included in the transition and transformation process.
The Group started moving to decarbonisation by calculating its Carbon Footprint (scope 1 and 2), and committing to align its decarbonisation targets with science-based targets, including a strategy to reduce emissions produced upstream and downstream of the Fine Foods Group value chain (scope 3), under the GHG protocol by 202315.
3,987.6 Ton CO2 eq.
| Tons of CO2 | 2021 | 2020 | |
|---|---|---|---|
| Scope 1+2 total emissions | 9,112.1 | 9,178.2 | |
| SCOPE 1 | |||
| tot. | 7,725.1 | 3,424.7 | |
| natural gas | 6,875.2 | 3,062.3 | |
| car fuel | 191 | 137.1 | |
| fugitive emissions | 658.9 | 225.3 | |
| SCOPE 2 (Market based) | |||
| electricity 16 | 1,387.0 | 5,753.5 | |
| SCOPE 1 | |
|---|---|
| SCOPE 2 (Market based) | |
86 / 87
FINE FOODS
As can be seen from the table, before installing the co-generators, emissions from the purchase of electricity from the grid prevailed, in 2021 the situation is reversed.
■ scope 1 ■ scope 2

76 per cent of CO2 emissions come 76% from the combustion of methane gas. This is followed by electricity, which accounts for 15 per cent of total emissions. Fugitive emissions - F-GAS or chlorofluorocarbons used in cooling and air conditioning systems - contribute seven per cent and the company car fleet fuels produce the remaining two per cent.
With the energy efficiency measures detailed in the next section, an 11 per cent reduction in emission intensity in relation to revenues was achieved in 2021.
| N. Ton di CO2 | 2021 | 2020 | |
|---|---|---|---|
| Revenue [€ Million] | 192.60 | 172 | |
| TOT. CO2 eq [Ton] | 9,112.1 | 9,178.2 | |
| Intensity [Ton CO2/ €1 Million] | 47 | 53 |
% Change in CO2 eq. emission intensity 2021 on 2020 -11%
Fine Foods' strategy – the following is the hierarchy of solutions part of its decarbonisation plan:
| 2021 | 2020 | ||
|---|---|---|---|
| - | |||
| 1,000.00 | |||
| 2,000.00 | |||
| 3,000.00 | |||
| 4,000.00 | |||
| 5,000.00 | |||
| 6,000.00 | |||
| 7,000.00 | |||
| 8,000.00 | |||
| 9,000.00 | |||
| 10,000.00 |
| 3. purchase of green energy from the grid | |
|---|---|
| 4. supply chain engagement | |
| 5. offsetting non-avoidable GHG emissions |
|
| The following paragraphs detail the actions already undertaken to reduce CO2 emissions and energy consumption. |
The production processes required to prepare product formulations, such as mixing and high-pressure homogenisation, involve heavy industrial equipment and complex heating and cooling systems. It is a top priority to have careful and rigorous energy consumption management. The Parent Company appointed an Energy
| Manager to provide a reactive and efficient system to implement the necessary actions to rationalise energy use. |
|---|
| With the Energy Manager and essen |
| tial investments, key measures have been |
| taken in the last two years, which led to |
| energy use optimisation. |
| Energy in GJ | 2021 | 2020 | 2019 |
|---|---|---|---|
| tot. GJ | 152,366.7 | 109,299.8 | 106,899.8 |
| natural gas | 136,198.6 | 60,936.6 | 57,956.4 |
| electricity | 12,172.7 | 45,167.8 | 45,572.4 |
| car fuel | 2,883.0 | 2,68.6 | 2,305.4 |
| from photovoltaic system | 1,112.4 | 1,126.8 | 1,065.6 |


"Co-generation" means the combined production of electricity and heat in an individual plant (combined heat and power/chp), using a single energy source, in this case methane gas, guaranteeing energy savings compared to separate production.
In 2021, two co-generators went into operation at the Zingonia and Brembate plants, each with a capacity of 1,847 kW. The electricity produced by the new systems is used to meet the energy needs of the two industrial facilities. The thermal energy produced is exploited using hot water (85°C) and saturated steam (8 bar and 175.36°C), feeding the existing steam and hot water network. The main advantage of installing co-generators is that they can utilise heat that would otherwise be dissipated, generated as a by-product of electricity production from methane gas.
In addition, the new co-generation systems have significantly reduced energy supply costs by drastically lessening the amount of electricity taken from the grid, which used to account for almost 80 per cent of the company's energy costs.
| The main benefits are the following: |
|---|
| ○ better performance of the energy |
| consumption system and reduction of |
| primary energy purchased from the grid; |
| ○ avoiding keeping boilers running to |
| generate heat; |
| ○ reducing energy losses due to energy |
| transport along the grid; |
| ○ reducing purchased energy costs; |
| ○ obtaining white certificates. |
| With the energy efficiency achieved |
| through the co-generators, Fine Foods has |
| reduced CO2 equivalent emissions relea |
| sed into the atmosphere in the short term. |
| Replacing natural gas with renewable |
| alternatives is not feasible yet. |

The improvement in CO2 emissions is seen by dividing emissions by the tons of product sold during the years under review:
| 2021 | 2020 | |
|---|---|---|
| Natural gas [SM3] | 3,385,256 | 1,546,613 |
| CO2 eq [Ton] natural gas17 | 6,702.8 | 3,062.3 |
| Purchased electricity [MWh] | 2,526.5 | 12,598 |
| CO2 eq [Ton] electricity18 | 1,158.6 | 5,753.5 |
| TOT. CO2 eq [Ton] | 7.861,4 (-11%) | 8,815.5 |
| 2021 | 2020 |
|---|---|
| 7,861.40 | 8,815.50 |
| 19,334 | 19,037 |
| 0.41 | 0.46 |
The Zingonia plant had eight chiller units with a cooling capacity of 1,742 kW used for air conditioning in the summer and industrial production cycles. The eight chiller units were eliminated and replaced with two new units of about 1 MW refrigeration capacity, but with inverter power control
allowing higher performance. The replacement of machines with inverters has made it possible to regulate absorption down to 10 per cent of the required load, with considerable annual energy consumption savings.
| 1,489,500 [kWh/year] | |
|---|---|
| 1,268,000 kWh/year19 | |
| 581 Ton CO220 | |
| 2,221,500 [kWh/year] |
19 The calculation of the energy saved refers to the theoretical calculation based on the performance of the new systems compared to those replaced, multiplied by the theoretical systems' operating hours. The complete calculation is available in the "Energy Diagnosis 2019 - Zingonia and Brembate plants" document.
20 AIB, European Residual Mix, tabella 2: Residual Mix 2020
21 See previous note
22 See previous note
The trend of self-produced energy from the Zingonia photovoltaic plant is detailed below:
| Energy in MWh | 2021 | 2020 | 2019 | |
|---|---|---|---|---|
| from photovoltaic plants [MWh] | 309 | 313 | 296 | |
| from other renewable energy plants [kWh] | 0 | 0 | 0 | |
| in GJ | 1,112 | 1,126 | 1,065 | |
| sold [kWh] | 0 | 0 | 0 |
At the Zingonia plant, there is a 300 kW photovoltaic system capable of generating around 300 MWh of energy annually. In 2021, 309 MWh of energy or five per cent of the Zingonia plant energy needs was produced.
| Total kWh/year from renewable sources | 309,000 kWh/year |
|---|---|
| Tons of CO2 equivalent not emitted: | 141 Ton CO221 |
The electricity purchased from the grid to meet the energy needs of the Trenzano plant is certified 100% green, i.e. produced entirely from renewable energy sources.
This choice allowed 100% CO2 emissions reduction considering only the "electricity" source:
| Total kWh/year from renewable sources: | 356,565 kWh consumption October-December 2021 |
|---|---|
| Tons of CO2 equivalent not emitted: | 164 Ton CO2 22 |
Fine Foods puts the protection of the Environment and its inhabitants first, entrusting the waste management service exclusively to qualified suppliers who possess the necessary authorisations.
The company minimises the amount of waste it produces. Where it is impossible, it reduces the waste sent for disposal to a minimum, systematically favouring production process residues and waste recovery.
Special waste management procedures are in place that regulate tasks and responsibilities for the following activities: ○ identification and qualification
○ temporary storage areas and basin management
○ sending for recovery and disposal.
Most of the waste comprises plant washing water, which is not discharged but disposed of as special hazardous waste or non-hazardous waste, based on specific analyses performed every six months.
| 2021 | 2020 | 2019 | |||||
|---|---|---|---|---|---|---|---|
| kg of waste | material recovery |
disposal | material recovery |
disposal | material recovery |
disposal | |
| Total hazardous waste 243,159 |
5,246,813 | 290,543 | 4,421,082 | 334,579 | 3,885,703 | ||
| non-hazardous waste |
1,666,344 | 7,569,760 | 1,550,630 | 6,776,149 | 1,461,961 | 5,730,070 | |
| washing water - hazardous waste - |
5,235,520 | - | 4,402,990 | - | 3,846,480 | ||
| washing water - non-hazardous waste |
- | 7,569,760 | - | 6,775,400 | - | 5,728,070 |
■ Washing water - non-hazardous waste ■ Washing water - hazardous waste

Waste disposal requires preparing forms certifying the type and quantity of waste delivered to the disposer, using CER codes. The risk might relate to the identification of substances and materials that make up the waste or any non-compliance with the waste producer obligations (for example, the correct management of forms and/or the assignment of transport or disposal to unauthorised parties). The company set up a procedure to manage waste and disposal service providers. Monitoring transporter and disposer authorisations is carried out at the Food and Pharma plants using management software.
During 2020 at the Zingonia plant, a system was implemented to further optimise the sorting of mixed packaging (CER 15.01.06) by dividing the plastic into stretch film, cans and big bags. Sorting improved the amount of waste sent for recovery and
reduced disposal costs. By implementing vertical presses for compacting the waste, the number of trips was optimised, with considerable savings in transport and related pollutant emissions.
| years | recovery | disposal | |
|---|---|---|---|
| 2021 | 243,159 | 11,293 | |
| 2020 | 290,543 | 18,092 | |
| 2019 | 334,579 | 39,223 |

The water supply at the Group's production sites is taken from the aqueduct. This means that the water consumed by the Group is fresh. This is defined as water with a total concentration of dissolved solids of less than 1,000 mg/L. Therefore, responsible management is even more critical.
The Group's main production sites adopt an ISO 14001-certified environmental management system, and consumption is regularly monitored, often using specially installed meters. In addition, measures to reduce waste are systematically applied.
| [Cubic metres] | 2021 | 2020 | 2019 |
|---|---|---|---|
| aqueduct | 50,783 | 37,664 | 34,987 |
| groundwater | - | - | - |
| surface water | - | - | - |
Food supplement manufacturers such as FF&P rely on water as an ingredient in their products and for washing processes of their equipment to ensure no cross-contamination between the production of items.

According to the WRI Aqueduct Water Risk Atlas, Italy is strongly affected by water stress. Average water stress was recorded, focusing on the Lombardy area, where the Group's production plants are located. Poor Management of water resources can lead to operational challenges in production processes.
Image: Source "Aqueduct Water Risk Atlas"
03. Environment

A systematic analysis of the reasons for the increase in consumption was carried out. The conclusions pointed to the following leading causes:
○ In 2020, reduced staff numbers at the company were due to pandemic restrictions, and employee numbers increased by approximately 50 in 2021. It can be assumed that increased consumption is due to increased water consumption for civil use.
○ The periods compared are not consistent in terms of production. The first months of 2020 production were lower due to the pandemic emergency, while the first months of 2021 saw a strong recovery.
○ To ensure final product safety, as part of quality assurance procedures, plant and line washing between the production items is crucial. Due to unavoidable production requirements, the increased number of item changes on the same line required additional washing between changes.
Activities are underway to reduce water consumption, including standardising washing, rationalising and redesigning outdoor areas to reduce the need for irrigation water.
An internal task force meets periodically to monitor improvements and the measures' effectiveness.
| [cubic metres /€ 1 million revenue] | 2019 | 2020 | 2021 | |
|---|---|---|---|---|
| Water consumed [cubic metres] | 34,987 | 37,664 | 50,783 | |
| Revenues [Million] | 159.70 | 172 | 192.60 | |
| Intensity | 219 | 219 | 264 |
| INTENSITY OF WATER CONSUMPTION [CUBIC METRES/€ 1 MILLION] | ||||
|---|---|---|---|---|
| 300 | ||||
| 250 | ||||
| 200 | ||||
| 150 | ||||
| 100 | ||||
| 50 | ||||
| - | ||||
| 2019 | 2020 | 2021 |
| 300 | |||
|---|---|---|---|
| 250 | |||
| 200 | |||
| 150 | |||
| 100 | |||
| 50 | |||
| - | 2019 | 2020 | 2021 |
Water used for industrial purposes, such as washing systems and lines, is stored in tanks, delivered to the authorised waste management company and disposed of as special wastewater.
None of the Group's companies discharges industrial wastewater into the public system or surface water, for reporting purposes the withdrawn quantity is equivalent to the consumption quantity.
| [Ton] pollutants | 2021 | 2020 | 2019 | |
|---|---|---|---|---|
| Nitrogen oxides (NOx) 23 | 5,621.00 | - | - | |
| Volatile Organic Compounds (VOC) | 0.92 | 0.89 | 0.71 | |
| Particulate emissions | 0.41 | 0.13 | 0.53 |
Environmental protection is of strategic and ethical importance to Fine Foods. The damage to ecosystems caused by the lack of suitable safety systems to prevent spills or emissions of pollutants is a sensitive issue, especially for companies operating in the pharmaceutical sector. For this reason, the Zingonia and Brembate plants are ISO 14001 the organisation.
certified, demonstrating that they have the necessary procedures and safeguards to ensure they can carry out their activities without causing a negative environmental impact. Companies subject to a Single Environmental Authorisation (SEA) manage updates according to the periodic changes that affect
| ant | |
|---|---|
| e | |
| on | |
| ട | |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
The emission values for significant pollutants were extrapolated from the analysis reports carried out annually on a sample basis by the emission points subject to authorisation.
The values obtained derive from multi-
plying the measured point value by the estimated number of hours of plant operation. There are no values measured above the prescribed limits, nor are there any sanctions or convictions for environmental offences during the reporting period.
96 / 97
DNF 2022
03. Environment
Fine Foods & Pharmaceuticals N.T.M. S.p.A., hereafter referred to as FINE FOODS, aims to be a benchmark company in the contract ma nufacturing of pharmaceutical products, food supplements and medical devices. This objective is based on a balance between financial growth, social responsibility, environmental protection and health and safety in the workplace.
The Environment and Safety Policy and the Quality Policy are central elements of FINE FOODS business model. They are essential to its sustai nability as productivity, efficiency, quality, and new product development.
FINE FOODS production sites are already certified according to the following standards:
○ UNI EN ISO 14001:2015 for the Environment ○ UNI ISO 45001:2018 for Safety
In addition to these fundamental certifications, FINE FOODS imple ments continuous improvement programmes for environmental impact, injury prevention and employee safety.
Top Management promotes, develops and supports:
FINE FOODS set up a Health, Safety and Environment System (HSE) that involves personnel and is applied to all activities carried out within food and pharma plants.
To achieve the objectives described above, the Company Manage ment undertakes to:

○ periodically verify compliance of the HSE management system with company policy and make the organisational and technical changes necessary to pursue such objective.
FINE FOODS Top Management is aware that the environment and safety policy must be consistent with what emerges from the Environ mental, Framework and Risk Assessment documents (DVR), understood, implemented and supported at all corporate levels. It provides adequate
information and involves personnel through:
○ up-to-date communications and information, posted on company notice boards or using other practical communication tools;
○ dissemination of the company's environment and safety policy by publishing it on the company website and circulating it among
○ promotion of initiatives to collect suggestions from personnel, improve internal safety and protect the environment;
○ activation of training courses on the concepts and application of the environment and safety management systems and compliance with the mandatory rules for preventing pollution and employee safety and


"We want to be our customers' production plant and support them in creating increasingly sustainable products. We will strive to industrialise their products by finding new strategies minimise the use of natural resources and raw materials, promoting their circular use. We will research and suggest more environmentally friendly




102 / 103
The Research and Development department identifies the best tailor-made solution by proactively analysing needs based on market trends, which offers customers a competitive advantage.
This approach supports customers in researching and implementing more sustainable solutions and selecting more environmentally friendly materials. For example, this could involve replacing plastic cans made from virgin raw materials with recycled plastic (R-HDPE), or using paper with certification of origin from sustainably managed forests (FSC) and ingredients of organic origin.
Showing product ingredients' sustainable origin through recognised standards is supported by appropriate certifications.

A synergistic partnership with the best raw material suppliers allows us to collect and test new materials, ideas and market trends. The R&D department can develop and offer formulations supported by scientific evidence, focused on consumer and medical advisor needs.
Fine Foods has small-scale plants representative of the leading production technologies present in the various plants to carry out technological feasibility studies and finely-tuned sensory testing. This allows rapid and efficient development of new products.
Our R&D department, while focusing on sustainability, works with the customer to fine-tune new products, enhancing the key aspects of market interest and making the products usable for the end consumer.
Current production and consumption models involve a significant waste of natural resources and damage global ecosystems. It is estimated the world's population will reach 9.6 billion by 2050. This would require the natural resources of three planets to meet global use and consumption needs. It is clear how necessary it is to use natural resources efficiently and redistribute
them equitably. Everyone needs access to electricity, clean water and sufficient food quality and quantity.
Focusing on environmental impact from the design stage is necessary to use renewable rather than non-renewable raw materials. Processes that reduce water and energy consumption in the supply chain need to be designed.
The small-scale plants allow the production of samples that are more representative of industrial production than small laboratory samples. This allows stability studies to be carried out that represent future products to be placed on the market.
Before proceeding with industrial production, pilot-scale batches are carefully monitored by the industrialisation technicians. This makes it possible to spot any issues not highlighted in small-scale R&D tests.


The Euro Cosmetic (Trenzano) and Pharmatek (Cremosano) plants hold the Cosmos Organic and Cosmos Natural certifications. This standard applies to cosmetic products and raw materials used. With this certification, the company assures consumers that the purchased cosmetics are organic or of a natural origin. Fine Foods customers can obtain ready-to-market or ready-to-formulate products with the prestigious ICEA certified sustainability mark.

The Italian Association for Organic Agriculture (AIAB) has drawn up specific regulations to enable interested parties to certify their products with the words "Bio Eco Cosmesi" and its mark. The cosmetic products from the Pharmatek plant in Cremosano are certified as complying with the AIAB Bio Eco Cosmesi specifications. This document attests to the producer's ability to comply with the specifications to produce cosmetics bearing the above mark.

The Eco Bio Cosmesi and Cosmesi Naturale Standard certifies cosmetic products, raw materials for cosmetic use and cosmetic products for pets, guaranteeing organic ingredients and chemical substances of natural origin, selected based on environmental sustainability and health criteria.
With this certification, the Trenzano plant can demonstrate that the products guarantee the following requirements:

Qualità Vegana is a certification that aims to provide vegan consumers with information to make informed purchases.
The "Qualità Vegana" standard, owned by Alberto Bergamaschi, certifies the highest quality products, differentiating them and promoting them on the market.
The "Qualità Vegana" certification is based on three different levels.
The Cremosano plant has the first-level certification, which means that the product and packaging are free of ingredients of animal origin.

"Fine Foods promotes and shares its values throughout the supply chain and works towards a qualified supply chain in business ethics, focusing on respect for human rights."




Supply chain relationships are indispensable and a significant source of value creation.
Engagement activities with strategic suppliers can lead to substantial improvements in marketed products' environmental and social impacts. Adopting a supplier assessment and engagement strategy is necessary to manage two key issues: human rights and deforestation.
Ingredients such as soy and active pharmaceutical ingredients (APIs) are used in the Fine Foods business sector. The unethical production of soybeans can be linked to unfair labour practices, with recurring human rights violations and deforestation.
API production presents significant ethical, social and environmental challenges throughout the supply chain. Ultimately, the involvement of suppliers in human rights violations has consequences for the reputation of product brands, indirectly leading to a loss of business for the Fine Foods industry.
By directing their purchasing decisions, companies can promote a virtuous cycle where sustainability commitments
resonate throughout the supply chain, fostering systemic and lasting improvements.
Fine Foods Group's suppliers are divided into two purchasing categories:
○ raw materials and packaging materials ○ indirect services and materials 24
Based on the geographical distribution of the Group's suppliers, more than 80 per cent of material suppliers are based in Italy, as are almost all suppliers of indirect services and materials:

Focusing on the order value, i.e. the total expenditure for the purchase of raw materials and packaging, the percentage varies quite significantly. Expenditure for the purchase of direct materials in Italy is
just over 50 per cent. In the remaining European countries, the value of purchased raw materials and packaging reaches almost 40 per cent. Expenditure on indirect services and materials outside Italy is irrelevant:
Number of suppliers of raw materials and packaging


| Number of suppliers | Raw materials and packaging |
Indirect services and materials |
|---|---|---|
| ITALY | 83% | 98% |
| EU | 13% | 2% |
| Non-EU | 3% | 1% |
| Order value (€ or %) | Raw materials and packaging |
Indirect services and materials |
|---|---|---|
| ITALY | 54% | 97% |
| EU | 39% | 2% |
| Non-EU | 7% | 1% |

| SCORE | CSR PERFORMANCE DESCRIPTION | |
|---|---|---|
| 85-100 | OUTSTANDING | Ǩ Structured and proactive CSR approach Ǩ Detailed policies and tangible actions implemented on major CSR issues Ǩ Monitoring and reporting process on major CSR issues Ǩ Implementing innovative CSR practices and external recognition |
| 64-84 | ADVANCED | Ǩ Structured and proactive CSR approach Ǩ Policies and actions implemented on major CSR issues Ǩ Monitoring and reporting process on major CSR issues |
| 45-64 | CONFIRMED | Ǩ Structured and proactive CSR approach Ǩ Evidence of implemented policies and actions |
| 25-44 | PARTIAL | Ǩ Implementing few CSR actions and policies |
Ǩ Early CSR structure
0-24 NONE Ǩ Evidence of misconduct
Ǩ No CSR policies or actions implemented
Fine Foods assessed 43 suppliers during 2021, representing 75% of the value of the raw materials and packaging materials
purchased.
75% of the suppliers analysed were above the acceptability threshold defined by Fine Foods, i.e. scoring 45/100 or higher. None of the suppliers assessed are in the high-risk band (below 25 points). No new suppliers were assessed during this first
year. While this is a good result for supply chain quality, we are working to improve the ratings of our sub-threshold suppliers through direct engagement.
In addition to the numerical score, EcoVadis provides guidance on the strengths and improvement for the company sustainability rating and on which Fine Foods bases its engagement strategy.
During 2021, Fine Foods parent company listed its most important raw material suppliers, i.e. recipients of 80% of the value of the raw materials and packaging materials purchased.
To assess their ESG performance, the company relied on EcoVadis. To reduce reputational risks resulting from unethical conduct by suppliers and move the entire supply chain towards virtuous management, EcoVadis provides a service to assess a company's sustainability by considering its impact on the environment, human
rights, ethics and sustainable purchasing. Each company is assessed based on its size, location, and sector according to the material issues identified.
The assessment is classified and allocated in a scorecard from 0 to 100. This gives information on the Company's sustainability maturity level. A score below 45 points is considered improvable, while above 65 points is considered advanced/ outstanding.
Below is the table with the scores under EcoVadis coding:
05. Supply chain
06
Land development and social
responsibility
116 / 117

"Fine Foods builds an equitable future by promoting actions of common benefit to the communities where it operates."


FINE FOODS
| Topic/Event | Activity |
|---|---|
| Master's in Nutraceuticals - Marketing |
2021: Orientation meeting and company presentation |
| Pharmaceutical Sciences |
2021: One Internship |
| Orientation meeting |
2021: Company presentation |
| Master's in nutraceutical development |
2021: One Internship |
In April 2021, Fine Foods amended its articles of association to become a Benefit Corporation. This decision is a formal com mitment to benefit purposes and operating responsibly, sustainably and transparently towards people, communities, regions and the environment, cultural and social assets and activities, bodies and associations and other stakeholders.
Creating relationships with local com munities means building relationships of trust and mutual benefit for the company and external stakeholders.
The goal is to increase individual and collective well-being by providing skills and resources.
| University of Brescia | Career Day | 2021: Orientation meeting, company presentation and four individual interviews |
||
|---|---|---|---|---|
| Bicocca University | Career Day | 2021: Orientation meeting, company presentation and 13 individual interviews |
||
| ITS Nuove Tecnologie della Vita (Bergamo) |
Biotechnology | 2020: One internship 2021: Two internships |
||
| ITS - Job Academy (Bergamo) | Marketing, Sales and Export Management |
2021: One Internship | ||
| University of Siena | Master's in product quality and certification in agri-food companies |
2021: Orientation meeting and company presentation |
||
| POLIMI | Engineering | 2020: Two students for Talent Development Programme in the Continuous Improvement department 2021: Three students for Talent Development Programme in the Continuous Improvement department |
||
| Confindustria Bergamo | Bergamo Job Festival |
2020: Participation in the Focus Project | ||
| I.S.I.S. Giulio Natta (Bergamo) | Chemical experts | 2020: Four students under school-to-work projects 2021: Four students under school-to-work projects |
||
| I.T.I.G. Marconi (Bergamo) | Technical experts | 2021: Introductory meeting for the presentation of the "Maintenance Academy" project. |
||
| Through its activities, skills, and re - sources, Fine Foods extends its commit - ment to the local communities. Through the engagement initiatives that have involved managers and employe - es in the materiality analysis, areas have been identified where, in the coming years, |
nities. The following are the selected project areas: 1. Health and people care 2. Training young people 3. Responsible Consumption 4. Environmental Care |
| University of Brescia | Career Day | 2021: Orientation meeting, company presentation and four individual interviews |
|---|---|---|
| Bicocca University | Career Day | 2021: Orientation meeting, company presentation and 13 individual interviews |
| ITS Nuove Tecnologie della Vita (Bergamo) |
Biotechnology | 2020: One internship 2021: Two internships |
| ITS - Job Academy (Bergamo) | Marketing, Sales and Export Management |
2021: One Internship |
| University of Siena | Master's in product quality and certification in agri-food companies |
2021: Orientation meeting and company presentation |
| POLIMI | Engineering | 2020: Two students for Talent Development Programme in the Continuous Improvement department 2021: Three students for Talent Development Programme in the Continuous Improvement department |
| Confindustria Bergamo | Bergamo Job Festival |
2020: Participation in the Focus Project |
| I.S.I.S. Giulio Natta (Bergamo) | Chemical experts | 2020: Four students under school-to-work projects 2021: Four students under school-to-work projects |
| I.T.I.G. Marconi (Bergamo) | Technical experts | 2021: Introductory meeting for the presentation of the "Maintenance Academy" project. |
| Through its activities, skills, and re sources, Fine Foods extends its commit ment to the local communities. Through the engagement initiatives that have involved managers and employe es in the materiality analysis, areas have |
- - - |
nities. The following are the selected project areas: 1. Health and people care 2. Training young people 3. Responsible Consumption |
This partnership has always been interconnected with Fine Foods' business, which sees its future in human resources, specialising in technical and scientific subjects. By implementing projects that fo cus on the education and training of young people, Fine Foods contributes to sustai nable development, particularly SDG11, sustainable cities, and SDG4, quality edu cation.
Fine Foods has started a valuable partnership with Politecnico di Milano's Management Engineering Department to implement selected continuous improve ment projects, pursuing the company's strategic objectives to increase production efficiency.
The first project was completed in 2020, despite a complicated year due to the global pandemic and the strict safety measures. Two students apprenticed with technicians from the Engineering depart ment, applying the theories of the Lean Pro duction methodology to practical situations directly in the department.
The company has always partnered with schools related to its business. Fine Foods has partnered with high schools to start school-to-work projects, apprentice ships and internships.
Below is a detailed list of the activities:
been identified where, in the coming years, Fine Foods will implement social and envi ronmental projects involving local commu
-
-
The leading trade associations to which the Fine Foods Group belongs are listed
below:
appendix SUSTAINABILITY DIMENSIONS/material
topic

GRI GRI description Correlation
Legislative Decree
SDGs and Global Compact
Scope
| 254/2016, art. 3 paragraph 1.2 |
principles | ||||
|---|---|---|---|---|---|
| ETHICS AND GOVERNANCE | |||||
| Corporate Governance | 102-14 | Strategy | Combating | Fine Foods Group |
|
| 102-18 | Governance | corruption | |||
| 102-35 | Remuneration policies | ||||
| 102-40:44 Stakeholder engagement |
|||||
| Business ethics | 102-16 | Ethics and integrity | Combating | Fine Foods Group |
|
| 205 | Anti-corruption | corruption | |||
| 206 | Anti-competitive practices |
||||
| 207 | Tax | ||||
| 419 | Socioeconomic compliance |
||||
| 307 | Environmental Compliance |
||||
| Product safety | 416 | Consumer health and safety |
Social | Fine Foods Group; Suppliers |
|
| Sustainable financial growth |
201 | Economic performance |
Personnel | Fine Foods Group |
|
| 401 | Employment | ||||
| PEOPLE | |||||
| Safety at work 403 |
Health and safety | Personnel | Fine Foods Group |
||
| Health and well-being | 401-2 | Employee benefits | Personnel | Fine Foods | |
| 403-6 | Promotion of worker health |
Group | |||
| Professional development |
404 | Training and education Personnel | Fine Foods, Pharmatek |
||
| Attracting and retaining talent |
401-1 New recruitment and turnover |
Personnel | Fine Foods Group |
||
| Diversity and equal opportunity |
405 | Diversity and equal opportunity |
Personnel | Fine Foods Group |
|
| 406 | Non-discrimination |
| Labour/Management relations |
402 | Labour/Management relations |
Personnel | Fine Foods Group |
|---|---|---|---|---|
| ENVIRONMENT | ||||
| Climate change | 302 | Energy | Environment | Fine Foods Group |
| 305 | Emissions | |||
| Waste management and circularity |
306 | Waste | Environment | Fine Foods Group |
| Use of water resources | 303 | Water and effluents | Environment | Fine Foods Group |
| Water protection | 303 | Water and effluents | Environment | Fine Foods Group |
| Air protection | 305-7 | Other significant emissions |
Environment | Fine Foods Group |
| SUPPLY CHAIN | ||||
| Human rights in the supply chain |
414 | Supplier Social Assessment |
Human rights | Fine Foods Group; Suppliers |
Deforestation in the supply chain
| 414 | Supplier Social Assessment |
Human rights | Fine Foods Group; Suppliers |
|---|---|---|---|
| 308 | Supplier Environmental Assessment |
Environment | Fine Foods Group; Suppliers |
SUSTAINABLE PRODUCTS
Researching and suggesting ecological
materials
| 103 | Management approach |
Environment | Fine Foods Group |
|
|---|---|---|---|---|
LAND DEVELOPMENT Relations with local communities
| 102-12 | External initiatives | Social | Fine Foods Group; Community |
|---|---|---|---|
This document is the first Fine Foods Group Consolidated Non-Financial Sta tement (hereafter CNFS or Sustainability Report).
The CNFS is prepared under Article 4 of Legislative Decree 254/2016 and con tains information on environmental, social, personnel-related, human rights and an ti-corruption issues. It helps provide sta keholders with an accurate, comprehensive and transparent version of the strategies adopted by the company to pursue sustai nable success and its Environmental, Social and Governance (ESG) achievements and commitment.
The Sustainability Report is based on GRI standards, Core option. The Report shall:
users, and management of the me chanism and processes to address grievances)
Ǩ Specific actions, such as processes, projects, programmes, initiatives (specify if short or long term, priority, if actions are part of a due diligence process and aim to avoid, mitigate or remediate negative impacts with re spect to the topic, and if international standards are considered)
An assessment of how each material topic is managed is provided. This asses sment includes (GRI 103-3):
The GRI content index by material topic is provided at the end of this note to make it easier for stakeholders to find information of interest.
The Report will be published annually with qualitative and quantitative information on 31 December of the previous year.
This Report relates to the year ended 31 December 2021 and includes data from the parent company (Fine Foods & Pharmaceu ticals NTM) and its fully consolidated subsi diaries. Particularly:
Any limitations on the scope of consolidation are detailed in the document.
For each material topic, the following is specified (GRI 103-1):
For the management, the following is reported (GRI 103-2):
| - | Reporting process and procedures |
|---|---|
| The report preparation is coordinated and | |
| managed by the Parent Company ESG offi - |
|
| ce and the relevant corporate departments. | |
| The document is published simultaneously | |
| with the Annual Financial Report after ap - |
|
| proval by the Fine Foods Board of Directors. | |
| The Report contains data and information | |
| relevant to understanding the Group's | |
| - | business. This relevance was determined |
| through the materiality analysis that iden - |
|
| tified priority sustainability issues for Fine | |
| Foods and its stakeholders. | |
| The reporting process responsibilities are | |
| - | outlined below: |
| ○ The ESG department coordinates | |
| and involves corporate departments | |
| in the data collection, analysis and | |
| consolidation phase. | |
| ○ Each manager (process owner) checks | |
| and validates, according to their | |
| responsibilities, the information reported | |
| in the CNFS. | |
| ○ The ESG Committee is consulted and | |
| involved in the CNFS drafting phase and | |
| finally approves the document before | |
| presenting it to the Board of Directors. | |
| ○ The Risk and RPT Committee and the | |
| Supervisory Body, according to its | |
| responsibilities, provide their opinion to | |
| the Board of Directors. | |
| ○ The Board of Directors approves the | |
| CNFS at the same time as the draft | |
| financial statements. | |
| ○ The auditing company EY Spa issues an | |
| opinion of conformity ("limited assurance | |
| engagement") with a specific "Auditing | |
| company Report" reproduced below in | |
| this document. | |
| - | |
| - | Economic and financial, operational, |
| and governance data is taken directly from | |
| the Annual Financial Report, the Commit - |
|
| tees' Regulations, System 231 annexes | |
| and Corporate Governance and Ownership | |
| Structure Report. | |
| Environmental and personnel data and | |
| data relating to other material topics iden - |
|
| tified and addressed in the document are | |
| collected directly from the related process | |
| managers. | |
The calculation methods used to determine the indicators are reported in the reference paragraphs. Current values have been compared with those of the two pre vious years, and at least the previous year where it was not technically possible to find the data, using graphs and tables. This is to ensure the comparability of the indicators considered most significant and give the re ader the ability to compare the performan ce. The document highlights positive and negative aspects in equal measure, with a commentary on the results, if necessary.
On 1 January 2023, the new set of GRI 2021 standards will come into force, where the "universal GRIs" (GRI 101-102-103) will be substantially amended. The main chan ges in the new GRI 1, GRI 2 and GRI 3 are materiality analysis and aligning with double materiality, adopting sector-specific stan dards, and removing the choice between "CORE" or "COMPREHENSIVE" methods. The changes were necessary to better align with the new EU directives regarding the taxonomy of sustainable financial activities, transparency of information on sustai nable finance and broadening the scope of non-financial disclosure requirements. The main contents of the new regulatory fra mework are summarised below.
On 21 April 2021, the EU Commission published a legislative proposal updating the NFRD. One of the main changes is the extension of the scope of application: the new Directive would cover all Europe an-based companies with more than 250 employees (currently, the NFRD provides for a threshold of 500 employees) and all SMEs listed on European markets (except for micro-enterprises). In addition, data will have to be reported based on common re porting standards, which will be developed by the European Financial Reporting Advi sory Group (EFRAG) and adopted by the EU Commission through delegated acts. The standards will be developed based on the principle of double materiality. Companies will provide information on the environmen tal and social risks they face and the impact of their business on sustainability factors.
Article 8 of the TR requires companies subject to the Non-Financial Reporting Directive to publish information on the alignment of activities to the taxonomy. On 6 July 2021, the EU Commission published the final version of the delegated act detai ling the content, timing, and manner this in formation must be published. Non-financial companies must publish information on: the share of turnover from products or services associated with taxonomy-aligned econo mic activities; proportion of capital expen diture (Capex) and operating expenditure (Opex) for assets or processes associated with taxonomy-aligned economic activities. Financial companies are required to publish key performance indicators expressing the taxonomy-aligned percentage of assets under management.
The Regulation requires operators and financial advisers to disclose how they consider environmental, social and gover nance (ESG) risks and impacts at the entity and product level. The Regulation imposes disclosure requirements for products that promote environmental or social features (Art. 8 SFDR) and products that target su stainable investments (Art. 9 SFDR). Arti cles 5 and 6 of the TR require products that invest in assets with environmental objecti ves to provide information on the percen tage alignment of the investments with the taxonomy. This is a subset of products among those classifiable as art. 8 or art. 9 of the SFDR.
The company will adapt to any future deve lopment of the regulations.
-
Fine Foods Group makes this Sustai nability Report available to shareholders and the public within the same timeframe and in the same manner as the draft finan cial statements through its publication on the website → www.finefoods.it.
-
This document is part of the Communica tion On Progress for the United Nations Global Compact.
Contacts for report information To the attention of ESG Office Via Berlino, 39 | 24040 Zingonia-Verdellino (BG) | Italy e-mail: [email protected] tel: +39 035 4821382
| GRI | Description | Reference pages |
Notes/omissions |
|---|---|---|---|
| 102-1 | Name of the organisation | 10-11 | |
| 102-2 | Main brands, products and services | 10-11-12 | |
| 102-3 | Organisation's headquarters | 11 | |
| 102-4 | Countries in which the organisation operates | 11-23 | |
| 102-5 | Ownership and legal form | 10-11-127 | |
| 102-6 | Markets served | 22-23 | |
| 102-7 | Scale of the Organisation | 26-27 | |
| 102-8 | Information on employees and other types of workers | 58-59-77- 78 |
|
| 102-9 | Supply chain description (number of suppliers, supply volumes and markets) |
111-112- 113 |
|
| 102-10 | Significant changes to size, structure, ownership, and supply chain occurred during the reporting period. |
10-11-12 | |
| 102-11 | Explanation on the application of the precautionary principle or approach. |
97-98-99 | |
| 102-12 | External initiatives | 34-43-118- 119-120- 121 |
|
| 102-13 | Membership in national or international trade associations |
121 | |
| STRATEGY | |||
| 102-14 | Top management statement | 6-7 | |
| ETHICS AND INTEGRITY | |||
| 102-16 | Values, principles, standards and norms of behaviour | 13-14-15- 52-53 |
|
| GOVERNANCE | |||
| 102-18 | Organisation Governance structure | 48-49-50- 51 |
|
| 102-35 | Remuneration policies | 74-75 | |
| STAKEHOLDER ENGAGEMENT | |||
| 102-40 | List of stakeholder groups | 32-33 | |
| 102-41 | Collective bargaining agreements | 58-59 | |
| 102-42 | Identification and selection of key stakeholders | 32-33 | |
| 102-43 | Approach to stakeholder engagement | 32-33-34 | |
| 102-44 | Key topics and issues arising from stakeholder engagement |
34-35-36 | |
| REPORTING PRACTICES |
| 102-45 | Entities included in the consolidated financial statements 124-125- | 126-127 | |
|---|---|---|---|
| 102-46 | Defining report content and topic boundaries | 34-35-36- 37-38-124- 125 |
|
| 102-47 | List of material topics | 37-38-39 | |
| 102-48 | Changes to information contained in previous reports | 126-127 | |
| 102-49 | Significant changes of material topics and boundaries | 126-127 | |
| 102-50 | Reporting period | 127 | |
| 102-51 | Date of publication of most recent Report | 127 | |
| 102-52 | Reporting cycle | 127 | |
| 102-53 | Contacts for report information | 129 | |
| 102-54 | Specification of the "in accordance" option chosen | 126 | |
| 102-55 | GRI content index | 130-134 | |
| 102-56 | External certification | 135-136- 137 |
| GRI 200 | ECONOMIC DISCLOSURES | |||
|---|---|---|---|---|
| 201 | Economic performance | |||
| 103-1 | Materiality and boundaries | 26-27-28- | ||
| 103-2 | Topic management approach | 29-36-37- 40-124-125 |
||
| 103-3 | Management approach assessment | |||
| 201-1 | Directly generated and distributed financial economic value generated and distributed |
26 | ||
| 205 | Anti-corruption | |||
| 103-1 | Materiality and boundaries | 14-15-36- | ||
| 103-2 | Topic management approach | 37-40-52- 53-124-125 |
||
| 103-3 | Management approach assessment | |||
| 205-3 | Established incidents of corruption | 52 | ||
| 206 | Anti-competitive practices | |||
| 103-1 | Materiality and boundaries | 36-37-53- | ||
| 103-2 | Topic management approach | 124-125 | ||
| 103-3 | Management approach assessment | |||
| 206-1 | Legal action for anti-competitive practices | 53 | ||
| 207 | Tax | |||
| 103-1 | Materiality and boundaries | 27-28-36- | ||
| 103-2 | Topic management approach | 37-52-53- 124-125 |
||
| 103-3 | Management approach assessment | |||
| 207-1 | Approach to tax | 27-28-53- 54 |
| 207-2 | Tax governance, control and risk management | 53-54 | |
|---|---|---|---|
| 207-4 | Country-by-country reporting | 28 | |
| GRI 300 | ENVIRONMENTAL DISCLOSURES | ||
| 302 | Energy | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 42-88-89- 90-91-92- |
|
| 103-3 | Management approach assessment | 124-125 | |
| 88-89-90 90-91-92 |
|||
| 302-1 | Organisation energy consumption | 89-90-91 | |
| 302-4 | Reduction of energy consumption | 90-91-92 | |
| 303 | Water and effluents | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 42-95-96- 97-98-99- |
|
| 103-3 | Management approach assessment | 124-125 | |
| 303-1 | Interaction with water as a shared resource | 95-96-97- 98-99 |
|
| 303-2 | Management of water discharge-related impacts | 96-97 | |
| 303-3 | Water withdrawal | 95-96 | |
| 303-5 | Water consumption | 95-96 | |
| 305 | Emissions | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 42-86-87- 88-89-90- |
|
| 103-3 | Management approach assessment | 91-92 | |
| 305-1 | Direct (Scope 1) GHG emissions | 86-87-88 | |
| 305-2 | Indirect (Scope 2) GHG emissions | 87 | |
| 305-4 | GHG emissions intensity | 87 | |
| 305-5 | Reduction of GHG emissions | 88-89-90 | |
| 305-7 | Nitrogen oxides (NOX), sulphur oxides (SOX) and other significant air emissions |
97 | |
| 306 | Waste | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 42-93-94- 124-125 |
|
| 103-3 | Management approach assessment | ||
| 306-1 | Waste generation and significant waste-related impact | 93-94 | |
| 306-2 | Management of significant waste-related impact | 93-94 | |
| 306-3 | Waste generated | 93-94 | |
| 306-4 | Waste not intended for disposal | 93-94 | |
| 306-5 | Waste for disposal | 93-94 | |
| 307 | Environmental Compliance | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 42-96-97- | |
| 103-3 | Management approach assessment | 124-125 | |
| 307-1 | Non-compliance with environmental regulations and laws 96-97 | ||
|---|---|---|---|
| 308 | Supplier Environmental Assessment | ||
| 103-1 | Materiality and boundaries | 36-37-43- | It was decided to |
| 103-2 | Topic management approach | 112-113- 114 |
assess suppliers for 2021 starting from |
| 103-3 | Management approach assessment | the 2020 updated list. Only Fine Foods parent company's suppliers have been assessed. |
|
| 308-1 | New suppliers that were screened using environmental criteria |
114 | |
| GRI 400 | SOCIAL DISCLOSURES | ||
| 401 | Employment | ||
| 103-1 | Materiality and boundaries | 36-37-40 | |
| 103-2 | Topic management approach | ||
| 103-3 | Management approach assessment | ||
| 401-1 | New hires and staff turnover | 59 | |
| 401-2 | Employee benefits | 77 | |
| 401-3 | Parental leave | 79-80 | |
| 402 | Labour/Management relations | ||
| 103-1 | Materiality and boundaries | 36-37-80- | |
| 103-2 | Topic management approach | 81-124-125 | |
| 103-3 | Management approach assessment | ||
| 402-1 | Minimum notice periods regarding operational changes | 80 | |
| 403 | Health and safety | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 64-65-66- 67-68-69 |
|
| 103-3 | Management approach assessment | ||
| 403-1 | Occupational health and safety management system | 64-65-66- 67-68-69 |
|
| 403-2 | Hazard identification, risk assessment and accident investigation |
64-65-66- 67-68-69 |
|
| 403-3 | Occupational medicine services | 67-68 | |
| 403-4 | Worker participation, consultation and communication on workplace health and safety |
64-65-68- 69 |
|
| 403-5 | Worker training in occupational health and safety | 68 | |
| 403-6 | Promotion of worker health | 68 | |
| 403-8 | Workers covered by an occupational health and safety management system |
67-68 | |
| 403-9 | Work-related injuries | 65-66-67- 68 |
|
| 403-10 | Work-related ill health | 64-65-67 | |
| 404 | Training and education | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 71-72-73- 74-75-124- |
|
| 103-3 | Management approach assessment | 125 |
| 404-1 | Average hours of training per year per employee | 72 | Training hours are limited to Fine Foods and Pharmatek for this first reporting year. |
|---|---|---|---|
| 404-3 | Employees who have received regular performance and professional development assessments |
75 | |
| 405 | Diversity and equal opportunity | ||
| 103-1 | Materiality and boundaries | 36-37-41- | |
| 103-2 | Topic management approach | 48-49-77- 78-124-125 |
|
| 103-3 | Management approach assessment | ||
| 405-1 | Diversity of governance bodies | 48-49-77- 78 |
|
| 405-2 | Ratio of basic salary and remuneration of women to men 79 | The topic is limited to Fine Foods for this first reporting year. |
|
| 406 | Non-discrimination | ||
| 103-1 | Materiality and boundaries | 15-52-70- | |
| 103-2 | Topic management approach | 80-81 | |
| 103-3 | Management approach assessment | ||
| 406-1 | Incidents of discrimination and corrective measures implemented |
80 | |
| 414 | Supplier Social Assessment | ||
| 103-1 | Materiality and boundaries | 27-33-36- | It was decided to assess suppliers for 2021 starting from the 2020 updated list. Only Fine Foods parent company's suppliers have been assessed. |
| 103-2 | Topic management approach | 37-42-52- 111-112- 113-114 |
|
| 103-3 | Management approach assessment | ||
| 414-1 | New suppliers assessed using social criteria | 114 | |
| 416 | Consumer health and safety | ||
| 103-1 | Materiality and boundaries | 36-37-56- | |
| 103-2 | Topic management approach | 57-58 | |
| 103-3 | Management approach assessment | ||
| 416-2 | Incidents of Non-Compliance which impact on health and safety of sold products |
58 | |
| 419 | Socioeconomic compliance | ||
| 103-1 | Materiality and boundaries | 48-49-50- | |
| 103-2 | Topic management approach | 51-52-53- 54-55 |
|
| 103-3 | Management approach assessment | ||
| 419-1 | 419: Non-compliance with laws and regulations in the social and economic area |
There were no episodes of non compliance with socio economic legislation. |
|
| Sustainable products | |||
| 103-1 | Materiality and boundaries | 36-37-42- | |
| 103-2 | Topic management approach | 102-103- 104-105- |
|
| 103-3 | Management approach assessment | 106-124- 125 |

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Via Berlino, 39 24040 Zingonia/Verdellino Bergamo Italia T. +39 035 4821382 [email protected] FINEFOODS.IT
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