Investor Presentation • Mar 7, 2024
Investor Presentation
Open in ViewerOpens in native device viewer
Capital Market Day 07 March 2024
Pietro Labriola – CEO
Overcome vertically integrated business model (NetCo disposal)
Unprecedented deleverage leverage aligned to best-in-class peers
Strong performance both on Domestic and Brazil
Maintain strategic flexibility to accelerate growth initiatives & capture market opportunities
Restores full financial flexibility
Guidance achieved in 2022 and '23
Solid foundations to accelerate growth and unlock hidden value
| Fit to Win | ▪ Less regulated - pricing autonomy, faster time to-market |
TIM CONSUMER |
||
|---|---|---|---|---|
| n u R o t e e r F |
▪ Flexibility to shape commercial offering ▪ Focused strategy - implement TIM entities distinct roadmaps |
TIM ENTERPRISE |
||
| TIM BRASIL |
||||
| Technologically addicted |
▪ Drive digitalization both in Italy and Brazil ▪ Technology as engine to increase cost/capex efficiency |
The most distinctive digital and telco infrastructure in Italy |
||
| Financially disciplined |
▪ Prudent capital structure ▪ Strong focus on cash flow generation |
Positive EFCF AL both in Italy and Brazil in plan horizon |
||
| Strategically flexible |
▪ Financial flexibility ▪ Accelerate growth both organically and inorganically ▪ Capture market opportunities |
≤2x target leverage YE 2024 (1) |
Turnaround completion of core business Evolution from "Pure Telco" towards a "Customer Platform" strategy
Sustainable growth fueled by ICT Operating model evolution with a shift from buy vs. make
Capturing upsides from beyond connectivity Core business growth leveraging leading network positioning
| Innovation | Open Innovation and data monetization to drive Company's innovative journey |
|---|---|
| Technology | Leveraging on 5G and full-fledged path to cloud to enhance quality and enable a new operating model Differentiation to run away from commoditization risk |
| HR | Increase in organizational efficiency (TIM Consumer) Resource insourcing through hiring and reskilling (TIM Enterprise) |
| Transformation | Digital capabilities enhancement, cost structure simplification, operating model optimization |
Organic data(1), € bn, including Sparkle (2)
(1) Excluding exchange rate fluctuations, non-recurring items and change in consolidation area. Group figures @ avg. exchange-rate 5.40 R\$/€ (2) Sparkle financials: Revenues ~€ 0.8bn in '23 net of intercompany (~€ 0.9bn in '26 net of intercompany); EBITDA AL ~€ 0.1bn in '23 (~€ 0.2bn in '26); CAPEX ~€ 0.1bn in '23 (~€ 0.2bn in '26) (3) Preliminary unaudited figures (4) Leverage at FY '23 based on old Group view (5) Excluding shareholders remuneration. Computed as Group Net Debt AL less expected deleverage from NetCo disposal (€14.2bn not considering the impact of price adjustments and potential earn-outs), divided by Group Adj. Organic EBITDA AL less NetCo EBITDA AL
8
Andrea Rossini – Chief Consumer, Small & Medium Markets Officer
2022-23 2024-26
"Turnaround" strategy focused on fixing the core
Revenue stabilization while further addressing cost structure
(1) Excluding Italy Source: NSR (panel: TIM, Vodafone, Iliad, Wind3, Fastweb, Tiscali), EU outlook 2024 report, expert interviews
Organic figures
Organic figures
also through the "Customer Platform" strategy
CB valorization in continuity through repricing and up-selling
Customer Base stabilization leveraging convergence and FTTH migration
TIM aims to increase its offering covering high potential market segments
Elio Schiavo – Chief Enterprise and Innovative Solutions Officer
2022-'23 2024-'26
Overperformance vs. market consolidating leading position
Service revenues Gross Margin +6% vs. +5% TIM Enterprise performance vs. Italian market CAGR '21-'23
Leading player in the PA space
2x duration of new Cloud contracts (1)
Capabilities insourcing for all factories
Sustainable growth fueled by ICT revenues
CAGR '23-'26 CAGR '23-'26
and key assets optimization
(1) Total addressable market for TIM Enterprise Source: SIRMI Enterprise Market 2023 (Feb. '24 update)
Outperformed the market in both revenues and profitability, consolidating a leading position
Strengthened recurring revenues streams (+6.4% YoY in '23)
Unified go-to-market model increasing share of revenues from services developed by TIM factories (from 11% in '23 to 21% in '26)
Switch to National Strategic Hub to provide infrastructure for cloud-based management of PA
20
2023e market value (€bn) & '23-'26 growth (%)
(1)Total addressable market for TIM Enterprise. Source: Assintel, Assinform, TIM Data
| Sustainable growth | Operating model evolution | Key assets optimization |
|---|---|---|
| Topline acceleration by further expansion into the ICT market |
Shift from "buy" to "make", insourcing external capabilities |
More efficient operations |
| ▪ Increase penetration of ICT solutions (~30% of clients have only E2E offering) ▪ Leverage 5G to develop and strengthen mission-critical communication and infrastructure monitoring ▪ Strengthen agreements with PA (acceleration of NSH (1) for national PA digitalization) |
▪ Hirings and capability-building at scale in the tech field ▪ Strategic partnership to accelerate professional services growth in high-potential markets and enrich the product portfolio increasing the available solutions ▪ M&As to strengthen proposition in the emerging tech area and expand the professional services business |
▪ Strengthening its position as the leading infrastructure provider in the local market through the optimization of Data Center estate ▪ Leveraging AI and GenAI to optimize caring costs and consolidate leading position on Smart City and digitization of cultural heritage |
Organic figures
(1) National Strategic Hub (2) Average contract duration equal to 42 months in '23 vs. '21 months in '22
Leonardo Capdeville – Chief Technology & Innovation Officer
27
Leveraging unique network-related resources to offer distinctive services to its clients
| Mobile network | Transport Network | People | |
|---|---|---|---|
| Broader 5G+ spectrum for enhanced connectivity |
Greatest nation-wide transport network |
Highly skilled workforce | |
| 100 MHz C-Band vs. competitors' <80 MHz | 27 ExaByte in 2023 and 70% mobile sites covered by fiber (will be ~85% after NRRP) |
Strong TLC-ICT skills | |
| CDN Platform | ICT Lab | Cloud | |
| High quality Video Live CDN platform for content distribution |
Wide network of ICT labs for innovation |
Extensive cloud infrastructure | |
| Present in 30 cities with the most advanced technology (Multicast ABR) ensuring differentiated quality and optimizing network usage |
Connected to the EU and national research ecosystem to develop, test and adopt new solutions (>2.7k patents in portfolio) |
Enabler of flexibility and scalability |
(1) Minimum guarantees in terms of fees or volumes not contemplated. TIM only grants the acquisition of a minimum quantity of certain engineering services; however, based on the Business Plan such minimum quantity is sustainable and consistent or below TIM business plan
Ecosystem of distinctive Tech Services addressing different customer segments needs
Consumer Enterprise Public Administration
| Content | ▪ Wide range of movies, TV series, Football and Sport in just one subscription ▪ Platform working both with a set-of-box and with a boxless set-up |
|
|---|---|---|
| Cloud | ▪ Offers fast, agile, and scalable solutions along the entire cloud chain ▪ Provides products, services and tailored made solutions in a secure cloud space |
|
| IoT and automation |
▪ Offers expertise in IoT, AI and Big Data, with a focus on Smart City and Smart Industry verticals ▪ Drives business through digital innovation, leveraging on 5G technology |
|
| Cyber | ▪ Combines Intelligence services, Managed Security Services and Cyber Professional Services ▪ Enhances national defense and business security protecting sensitive data and communications |
|
| Digital trust services |
▪ Focuses on identity and digital validation solutions ▪ Ensures compliance with EU regulations for data/ document lifecycle management |
| Improving quality and customer experience |
Higher service quality for both 5G and 4G customers through reduced load on the network |
18pp increase % of success in quality tests |
|---|---|---|
| Increasing 2 efficiency in CAPEX allocation |
5G spectrum efficiency allows to offer better services at a lower cost in respect to 4G infrastructure |
Cost per GB 4G 5G ~40-50% |
| Enabling 5G traffic |
Ubiquitous high-capacity and low-latency indispensable for individual and business to benefit from the use of emerging technologies |
95% Pop. coverage (outdoor) 5G device penetration 73% 61% 48% 36% 2023 '24 '25 '26 |
Significant deployment of network layers within plan horizon:
▪ TIM CDN has a capillary distribution to be closer to the customer, for superior customer experience and robust content security with tokenization and watermarking, for video services
This is just the beginning of a new era in TIM
Alessandra Michelini – Head of Transformation
Goal is to mitigate total cash cost increase due to the revenue mix shift
baseline by simplifying and right-sizing the cost structures, with a clearer full cost accountability
by evolving TIM digital capabilities, processes and operating model
37
Alberto Griselli – CEO TIM Brasil
TIM Brasil
Capital Market Day 2024
Capital Market Day 2024 TIM Brasil
Capital Market Day 2024
TIM Brasil
We develop our business, driven by People, Society and Environment
Capital Market Day 2024
TIM Brasil
Market rationality with valued-based competition
Valued-based competition increasingly more relevant
New market
than volume-based
One of the few large markets with 5 to 3
consolidation
dynamics
Quality perception is the # 1 attribute (1) used to choose a mobile operator
High penetration with enrooted impact in daily lives
of internet users access it via a 97% mobile device
Usage opportunity
Low data usage compared to other countries
GB/month per connection, 2023 (3)
Local cost of 1GB mobile data vs. 1 Big Mac (2022)
Percentage of 1GB of mobile data per 1 Big Mac in local currency (4,5)
Improving clients Digital Interactions (1) YoY in 2023
+8.1pp Best in class in all resolution rankings
(PROCON-SP, Reclame Aqui and Anatel) (2)
Improvement of Human Interaction NPS in Call Center YoY in Q4 '23
Best Network from structural gap to competitive advantage
1 st Operator to cover all 5,570 cities in Brazil with 4G
The MOST awarded(3) network:
- Network Consistency Quality Index (ECQ) 2. 1 st place in 7 of the 13 items evaluated
The BEST 5G Coverage
1 in 5G(4): 7.8k sites in 209 cities covered (Dec. '23)
Best Offer innovative
offerings and partnerships
First and only operator in Brazil to embed Apple One on its plans
st in LatAm to launch a trial offer, encouraging the usage of the best 5G
1
network
Offering health services through "Cartão de Todos" partnership
(1) Includes interactions in app and bot (2) Sources: Procon-SP (Click here), Reclame Aqui (Click here) and Anatel (Click here) (3) Sources: Teletime (Click here) and Tudocelular (Click here) (4) Source: Teleco 2023 (Click here)
44
Capital Market Day 2024
TIM Brasil
Brazil's infrastructure gap offers a compelling business opportunity
of the territory with <20%
network coverage (1)
of population covered (1) >90%
Our B2B strategy focuses on IoT, while upholding traditional services
Shaping a new B2B market, leveraging our pioneer stance
enabling the next wave of productivity for key industries
IoT Connectivity Solutions (HW, SW and services)
Smart lighting
Precision agriculture Starting Herd
management
2B. IoT Solutions beyond Connectivity (5G based)
Autonomous Operations Under Construction
Video surveillance & Analytics
Capital Market Day 2024
TIM Brasil
Logistics
Utilities
B2B contracted
16.6m ha Our achievements Market potential to explore
Agribusiness Current planted area with TIM connectivity
Roads under concession with TIM connectivity
Installed smart light poles from TIM 150K
350m ha
Total planted and farming area (1)
Highways being auctioned for mandatory connectivity in a total of 1.7m km of roads
15m
poles in PPP(2) for street lighting until 2026
revenues ~R\$ 425m Accumulated over the last 2 years
As pioneers, we have compelling reasons to persist in this direction, molding this emerging market
…generating growth with incremental OpFCF margin and positive social impact to the countryside of Brazil
Projects' social impacts: Coverage of 349 public schools, 101 health units, 1.3m rural residents
Capital Market Day 2024 TIM Brasil
Market opportunity Best value proposition
~2% share (2) of ~47m clients' market
TIM Brasil has ROOM to accelerate growth if the conditions are right
Best offer with the highest speed and best streaming content
Best service with NPS leadership (4) and #1 in OpenSignal consistent quality index
Distinct positioning driving to the highest ARPU (5)
TIM Brasil is READY to accelerate at the right moment
Capital Market Day 2024
TIM Brasil
Fragmented market with 8k formal regional players
Incentives for regional players results in over 26 different market share leaders in Brazilian area codes…(1)
…triggering strong pressure on price per Mbps and driving a declining trend for FTTH ARPU (2)
Non-integrated players: 63%
Integrated players: 37%
Convergence helps churn, but so does content add-ons
leadership is helping to finance our best value proposition to clients and drive value to shareholders
A strong cash generation, reinforcing our financial health and cost control, enabling higher returns to shareholders and paving the way for new possibilities
Another step in the continuous evolution of our shareholders remuneration (1) leading to a distribution of ~R\$ 12bn (2) in the next 3 years
(1) Includes IoC, dividends, shares buyback or other applicable instruments . This guidance is subject to the performance of the business and the deliberation of the Board of Directors (2) All figures refer to TIM S.A.
Remuneration announced (2) per year (R\$ bn) ~12.0 0.3 0.9 1.0 1.1 1.0 2.0 2.9 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 (1) (1) (1)
Capital Market Day 2024 TIM Brasil
| GOALS | SHORT-TERM TARGETS (4) (2024) |
MID-TERM TARGETS (4) (Until 2026) |
|
|---|---|---|---|
| Revenue (1) | Service revenue growth: 5% - 7% YoY |
Service revenue growth (CAGR '23-'26): 5% - 6% |
Accelerating growth pace as market conditions improve and best value proposition is recognized |
| EBITDA(1) | EBITDA growth: 7% - 9% YoY |
EBITDA growth (CAGR '23- '26): 6% - 8% |
Solid growth pace confirmed with positive margin contribution |
| Investments (2) (CAPEX) |
Nominal CAPEX: R\$ 4.4bn – 4.6bn |
Nominal CAPEX: R\$ 4.4bn – 4.6bn (per year) |
Stable CAPEX maintained with a clear path of infrastructure development |
| Operating Free (1) Cash Flow |
EBITDA-AL minus CAPEX growth: Double-digit YoY |
EBITDA-AL minus CAPEX growth (CAGR '23-'26): Double-digit |
Fast growth pace confirmed with relevant margin expansion |
| Shareholders (3) Remuneration |
R\$ 11.8bn – | Remuneration sum (2024-'26): 12.2bn |
Continuous evolution of cash distribution to investors confirmed |
(1) Normalized Figures (2) CAPEX excludes 3rd license renewal and new auctions (3) Includes IoC, dividends, shares buyback or other applicable instruments (4) All figures refer to TIM S.A; This guidance is subject to the performance of the businesses and the deliberation of the Board of Directors
Enrica Danese – Head of Corporate Communication & Sustainability
From sustainability reporting to ESG project
Validation of GHG emissions reduction targets by the SBTi (1)
KPIs for every projects
Certification for Gender Equality (UNI/pdr 125) and GEI Bloomberg Brazil
Accountability on ESG investments
TIM Group
Capital Market Day 2024
(1) modem sellout
| KPIs | Targets | Timing | |
|---|---|---|---|
| E | Renewable energy | 100% | 2025 |
| Emissions from operational and energy (Scope 1 and 2) | Carbon Neutrality | 2030 | |
| Climate | Emissions from the value chain (Scope 3) | -42% | 2030 |
| strategy | Total emissions (Scope 1, 2, 3) | Net zero | 2040 |
| TIM brand products with carbon footprint (1) | 100% | 2026 | |
| Eco-efficiency in data traffic (bit/Joule) | +110% | 2025 | |
| S | Gender gap: women managers in leadership position | ≥33% | 2026 |
| Social | Cloud, IOT & Security services Revenues | +19% CAGR '24-'26 | 2026 |
| strategy | Digital Identity services | +30% CAGR '23-'25 | 2025 |
| Black people in leadership positions | ≥25% | 2025 |
56
TIM Group Capital Market Day 2024
Adrian Calaza – CFO
60 (1) Up to € 2.5bn Earn-Out within 30 months from closing subject to Open Fiber transaction and regulatory relief on prices (2) Including FiberCop minorities (€4.1bn), debt-like items and benefit of Liability Management Exercise (3) Subject to customary closing adjustments (4) Adjusted Net Debt / Organic EBITDA AL (5) Peers: A1, BT, Elisa, Orange, KPN, Swisscom, Telenor, Telia, T-Mobile, Vodafone
Unaudited figures, organic, € bn (1)
(1) Excluding exchange rate fluctuations, non-recurring items and change in consolidation area. Group figures @ avg. exchange-rate 5.40 R\$/€. Proforma figures based on 2024 MSA prices. Figures may not sum up due to rounding errors (2) Revenues columns consider the impact of MSA (NetCo vs. TIM Domestic and TIM Domestic vs. NetCo), while EBITDA column presents accounting differences in MSA (3) Net of intercompany (€ 0.4bn TIM Consumer-TIM Enterprise, € 0.2bn Sparkle)
Organic data (1), € bn, including Sparkle (2)
(1) Excluding exchange rate fluctuations, non-recurring items and change in consolidation area. Group figures @ avg. exchange-rate 5.40 R\$/€ (2) Sparkle financials: Revenues net of intercompany ~€ 0.8bn in '23, ~€ 0.9bn in '24 and '26; EBITDA AL ~€ 0.1bn in '23, ~€ 0.2bn in '24 and '26; CAPEX ~€ 0.1bn in '23 and '24, ~€ 0.2bn in '26 (3) Preliminary unaudited figures (4) Leverage at FY '23 based on old Group view (5) Computed as Group Net Debt AL less expected deleverage from NetCo disposal, divided by Group Adj. Organic EBITDA AL less NetCo EBITDA AL
65
(1) Includes Tax, Interest and Working Capital needs (2) Computed as Group Net Debt AL less expected deleverage from NetCo disposal, divided by Group Adj. Organic EBITDA AL less NetCo EBITDA AL; excluding shareholder remuneration (3) Best-in-class peers include: A1, BT, Elisa, Orange, KPN, Swisscom, Telenor, Telia, T Mobile, Vodafone
Pietro Labriola – CEO
please contact the IR team
(+39) 06 3688 2500
This presentation contains statements that constitute forward-looking statements regarding the intent, belief or current expectations of future growth in the different business lines and the global business, financial results and other aspects of the activities and situation relating to the TIM Group. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those projected or implied in the forward-looking statements as a result of various factors. Consequently, TIM makes no representation, whether expressed or implied, as to the conformity of the actual results with those projected in the forward-looking statements. Forward looking information is based on certain key assumptions which we believe to be reasonable as of the date hereof, but forward-looking information by its nature involves risks and uncertainties, which are outside our control, and could significantly affect expected results.
The financial results of the TIM Group are prepared in accordance with International Financial Reporting Standards issued by the International Accounting Standards Board and endorsed by the EU (designated as "IFRS").
The accounting policies and consolidation principles adopted in the preparation of the financial results for FY '23, Q4 '23 and for 2024-'26 Plan of the TIM Group are the same as those adopted in the TIM Group Annual Audited Consolidated Financial Statements as of 31 December 2022, to which reference can be made, except for the amendments to the standards issued by IASB and adopted starting from 1 January, 2023.
Please note that as of today, the audit work by our independent auditors (E&Y) on the FY '23 results have not yet been completed.
The TIM Group, in addition to the conventional financial performance measures established by IFRS, uses certain alternative performance measures for the purposes of enabling a better understanding of the performance of operations and the financial position of the TIM Group. In particular, such alternative performance measures include: EBITDA, EBIT, Organic change and impact of non-recurring items on revenue, EBITDA and EBIT; EBITDA margin and EBIT margin; net financial debt (carrying and adjusted amount), Equity Free Cash Flow, Operating Free Cash Flow (OFCF) and Operating Free Cash Flow (net of licences). Moreover, following the adoption of IFRS 16, the TIM Group uses the following additional alternative performance indicators: EBITDA After Lease ("EBITDA-AL"), Adjusted Net Financial Debt After Lease and Equity Free Cash Flow After Lease.
Such alternative performance measures are unaudited.
Building tools?
Free accounts include 100 API calls/year for testing.
Have a question? We'll get back to you promptly.