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Environmental & Social Information Apr 10, 2024

4036_rns_2024-04-10_16ffed74-7a81-4846-aeac-54eeb0b7ad8b.pdf

Environmental & Social Information

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ENAV GROUP

2023 SUSTAINABILITY REPORT

Consolidated Disclosure of Non-Financial Information pursuant to Italian Legislative Decree 254/2016

LETTER TO STAKEHOLDERS 4
THE HISTORY OF THE ENAV GROUP 6
THE ENAV GROUP 7
The ENAV Group's identity card and operating model 8
A Safety Culture 12
SUSTAINABILITY GOVERNANCE 14
THE ENAV GROUP'S STRATEGY 15
The 2022-2024 Business Plan 15
The sustainability strategy 16
The 2021-2024 Sustainability Plan 19
EU REGULATION 2020/852 – EUROPEAN TAXONOMY 21
Analysis of eligibility for and alignment with the European Taxonomy 22
Analysis of compliance with minimum safeguards 25
Economic KPI calculation 25
ECONOMIC PERFORMANCE 32
ECONOMIC VALUE GENERATED AND DISTRIBUTED 33
1.
PLANET34
THE ENAV GROUP'S ENVIRONMENTAL STRATEGY 35
CLIMATE COMMITMENT 36
COMMITMENT TO THE DECARBONISATION OF THE AVIATION SECTOR 37
Flight Efficiency Plan 38
Free Route Airspace Italy 38
Airport Collaborative Decision Making 39
Arrival Management 39
THE COMMITMENT TO DECARBONISATION OF THE GROUP'S ACTIVITIES 40
Carbon Neutrality 40
Science Based Goals to 2030 (SBTi) 40
REDUCTION OF ELECTROMAGNETIC EMISSIONS 47
WASTE MANAGEMENT 48
TECHNOLOGICAL INNOVATION AND DIGITALISATION 49
Open Innovation initiatives 51
ENAV GROUP INVESTMENTS 53
THE DEVELOPMENT OF ADVANCED AIR MOBILITY 55
THE FLIGHT INSPECTION SERVICE FOR SAFETY IN THE SKY 56
INTERVENTIONS RELATED TO THE PROVISION OF AIR NAVIGATION SERVICES 57
2. STAKEHOLDERS60
STAKEHOLDER ENGAGEMENT 60
INVESTOR RELATIONS AND FINANCIAL DISCLOSURE 62
ENAV share performance 63
Shareholding structure 64
RELATIONS WITH INDUSTRY ORGANISATIONS, INSTITUTIONS AND ASSOCIATIONS 65
CUSTOMER RELATIONS 69
THE SUSTAINABILITY NETWORK 71
3. PEOPLE 73
SUSTAINABILITY CULTURE 73
DIVERSITY AND INCLUSION 74
MANAGEMENT AND DEVELOPMENT 77
The selection of new talent 77
The selection process 77
Development and enhancement 79
Corporate welfare 87
OCCUPATIONAL HEALTH AND SAFETY 91
INDUSTRIAL RELATIONS 92
4. GOVERNANCE 94
THE BOARD OF DIRECTORS 96
APPOINTMENT TO AND COMPOSITION OF THE BOARD OF DIRECTORS 98
ROLE OF THE BOARD OF DIRECTORS IN MANAGING IMPACTS 99
RESPONSIBILITIES OF THE BOARD OF DIRECTORS 101
CORPORATE INTEGRITY 103
MANAGING RISKS AND OPPORTUNITIES 108
Climate change risks112
REMUNERATION POLICIES 114
TAX MANAGEMENT 117
RESPONSIBLE SUPPLIER MANAGEMENT 118
SECURITY MANAGEMENT120
ANNEX 1 – NON-FINANCIAL INDICATORS 121
ANNEX 2 – GRI CONTENT INDEX AND CORRELATION TABLES 150
ANNEX 3 – ENAV GROUP MANAGEMENT SYSTEMS, CERTIFICATIONS AND ATTESTATIONS 161
ANNEX 4 – 2021-2024 SUSTAINABILITY PLAN 163
ANNEX 5 – MATERIALITY ANALYSIS, NOTE ON METHODOLOGY AND SCOPE OF REPORTING167
MATERIALITY ANALYSIS167
NOTE ON METHODOLOGY169
SCOPE OF REPORTING 170
INDEPENDENT AUDITORS' REPORT171

Letter to Stakeholders

Our Group represents Italian excellence and a strategic asset for the country's economic system; our mission is thus also inextricably linked to the collective interest and the right of millions of people to travel quickly, safely and sustainably.

Sustainability is now an integral part of our corporate culture and the day-to-day actions of our people and is an increasingly attractive element for the financial community and all our stakeholders. Also, for this reason, following the appointment of the new ENAV Board of Directors in April, a reorganisation process was initiated that brought Sustainability to the top of the CEO's reporting lines.

The year just ended was an important and satisfying one for our Company, not only because we managed to achieve all the goals of the Sustainability Plan and the Business Plan, but also because we faced the busiest air traffic season in our history. While the latter is of fundamental importance for the development of our business, it also requires us to work with even greater incisiveness and determination on the decarbonisation of air transport.

A recent industry study1 estimates the contribution that ANSPs can make to the decarbonisation of the sector at around 6%, and we at ENAV intend to play our part. The projects we have developed in this area include the implementation of the "Arrival Manager" (AMAN) system at the Milan ACC, which will allow to optimise the approach sequences of airlines arriving at the Milan Malpensa, Milan Linate and Bergamo Orio al Serio airports. This system has already been put into operation in December 2022 for the Rome Fiumicino airport, enabling a reduction in CO2 emissions for airlines of over 1,000 tonnes during the busy periods of 2023. In addition to this, the "Free Route" project, which in 2023 recorded the value of 1 million tonnes of CO2 avoided since it was launched in 2017, will undergo a further expansion, allowing airlines to fly direct routes and enabling significant reductions in the distances travelled, fuel used and related atmospheric emissions in an even larger portion of airspace.

At the same time, we have continued our efforts to reduce direct and indirect emissions generated in carrying out our operations, as well as to implement programmes and initiatives that also impact emissions along the value chain. This commitment has enabled us to reduce our direct (Scope 1) and indirect (Scope 2) emissions by more than 85% and to achieve carbon neutral status by offsetting the emissions that cannot yet be reduced.

This result has also recently been appreciated in the context of specific international initiatives, as shown by the important increase in the score assigned to ENAV by CDP (former Carbon Disclosure Project), equal to "A- ", and the "SDG Pioneer" award at national level for the "Large national and multinational companies" category of UN Global Compact.

But ENAV's commitment to the fight against climate change is not limited to the airport sector: ENAV's entry into the drone market – through its subsidiary D-Flight – will make an indispensable contribution to the development of innovative delivery methods in Italy, in particular for what is known as "last-mile delivery". Indeed, the possibility of safely completing deliveries through the use of drones can enable important savings in terms of emissions, as demonstrated by the most recent scientific studies on the subject2 , and enable our Company to generate a positive environmental impact also in the area of emissions generated by road traffic.

Therefore, our commitment to sustainability does not only focus on our core business, but also on complementary businesses, and is intended to be an element for creating value not only for our stakeholders

1 "Destination 2050 – A route to net zero European aviation", prepared by NLR – Royal Netherlands Aerospace Centre and SEO Amsterdam Economics for A4E, ACI-Europe, ASD, CANSO and ERA, February 2021.

2 "Drone flight data reveal energy and greenhouse gas emissions savings for very small package delivery", by Thiago A. Rodrigues, Jay Patrikar, Natalia L. Oliveira, H. Scott Matthews, Sebastian Scherer, Constantine Samaras, published in Patterns on 12 August 2022.

but for the entire community. In this regard, a project with which we were engaged throughout 2023 and came to light in February 2024 deserves mention: the podcast "Storie In-sostenibili" (Unsustainable Stories). Ten episodes focusing on as many sustainability topics, in which we set out to create awareness and culture without being self-referential, but by telling stories that really happened. The podcast can be listened to on Spotify and major on-demand streaming platforms.

The attention that the entire ENAV Group pays to social and governance issues is no less important. An inclusive working environment and the feeling of care and protection that a Company like ENAV must convey to its employees through competent, loyal and transparent management are the foundations on which to continue building efficient services and increasingly challenging results, day after day. The professionalism of ENAV's people, their passion for their work and their daily dedication to their tasks are the only ingredients that have allowed, and will continue to guarantee, healthy and sustainable business results in all respects.

This is why we are convinced that "putting people at the centre", in addition to guaranteeing a work ethic and professional opportunities in step with the times, is the only way to achieve the Company's targets, first and foremost the economic ones, within the framework of an industrial strategy of constant development that strengthens the synergy between ENAV and the technological excellences of our country.

Today ENAV represents an example of sustainable development at the service of the air transport sector but, net of awards and recognitions, we would like to be able to indicate a "route", a model to follow: that of a healthy Company that rejects the idea of doing business to the detriment of the context in which it operates, aware of the need to place ethics and responsible choices at the centre of its strategies.

The history of the ENAV Group

ENAV S.p.A. is an Italian Joint-Stock Company that operates as an exclusive supplier of civil airspace management and control services under Italian competence.

The current Company traces its origins back to Azienda Autonoma Assistenza al Volo Traffico Aereo Generale (AAAVTAG – Autonomous Company providing Flight Assistance for General Air Traffic), established in 1981. The Autonomous Company took over from the Commissariat for flight assistance established three years earlier as the GAT (General Air Traffic) Control Company to manage the passage of part of the air traffic controllers and of airports previously run by the Italian Air Force classified in what was then the Flight Telecommunications Inspectorate (ITAV), a military entity reporting to the Air Force General Staff.

Today the Company is controlled by the Ministry of Economy and Finance (53.3% of the share capital). It operates in a market regulated at European level and provides its services in Italy under the supervision of the Ministry of Infrastructure and Transport (MIT) and the National Civil Aviation Authority (ENAC).

The ENAV Group

Group structure

The ENAV Group's identity card and operating model

ENAV S.p.A. is an Italian Joint-Stock Company that operates as an exclusive supplier of civil airspace management and control services under Italian competence.

ENAV has been listed since 26 July 2016 on the Mercato Telematico Azionario MTA (now EXM – Euronext Milan) managed by Borsa Italiana S.p.A., and is currently the only Air Navigation Service Provider (ANSP) to be listed on the capital market. The majority shareholder with 53.3% of the capital is the Ministry of Economy and Finance (MEF), while 46.7% is free float3 .

The Company operates in a market regulated at European level and provides its services4 in Italy under the supervision of the Ministry of Infrastructure and Transport (MIT) and the National Civil Aviation Authority (ENAC).

ENAV is a key component of the international Air Traffic Management (ATM) system and a major player in the realisation of the Single European Sky, the European Commission's programme to harmonise air traffic management in Europe.

PURPOSE

Every day on our routes we accompany those who fly with reliability and safety. We design the sky of the future, investing in people and innovation for sustainable air transport and for Italy's economic growth.

ENAV is the only Italian Company that selects, trains and updates professionals working in air traffic control services, guaranteeing safety and punctuality to the millions of passengers flying the Italian skies for over 40 years, contributing to the growth of national and European air transport with efficiency, innovation and respect for the environment.

All of this makes ENAV a Company that places sustainability and social awareness at the heart of its business.

3 More information on ENAV's shareholder structure can be found in the "Stakeholders" chapter.

4 The organisation is active in the following main areas: Air Traffic Control Service (ATCS); Flight Information Service (FIS); Aeronautical Information Service (AIS); Meteorological Observation and Forecasting Service, limited to the issuance of meteorological bulletins relating to airports (METAR) and the airspace under its jurisdiction. ENAV's set of Suppliers supports the Company from its self-functioning activities up to its core business of air traffic control.

In 2023, more than one million planes flew over Italian airspace and ENAV, with its 4,254 employees, guaranteed 24/24 safety and punctuality hours, providing all air navigation services to airlines.

From its air traffic Control Towers at 45 airports, ENAV manages the take-offs, landings and ground movements of aircraft, and from its 4 Area Control Centres it provides navigation assistance to all en-route traffic, whether for overflight or for landing at one of Italy's airports.

Long considered one of Europe's "big five" in terms of operational performance and innovation, the ENAV Group is now at the forefront of environmental support thanks to the constant optimisation of routes to reduce aircraft consumption and the use of innovative technologies to improve the efficiency of its infrastructure.

Employees 4,254
Airspace of competence 735,500 km2
Control Towers 45
Area Control Centres (ACC) 4 (Rome, Milan, Brindisi, Padua)
Navigation aid systems 194
Radar systems 45
Weather systems 55
Telecommunication centres 137
Maintenance software systems 21 for a total of
31,181 Installations in ATM operation
Flights managed annually 2,076,456
Peak of flights managed in one day 7,281

The Operating Model

ENAV ensures navigation assistance to all aircraft, whether for overflight or for landing at one of Italy's airports, by means of:

  • the 4 Area Control Centres (ACC) in Rome, Milan, Padua and Brindisi for the en route phase;
  • the 45 air Control Towers at 45 civilian airports in Italy for the take-off, landing, and ground movement of aircraft: Fiumicino, Malpensa, Linate, Venice Tessera, Bari, Bologna, Catania, Ciampino, Naples, Olbia, Orio al Serio, Palermo, Turin Caselle, Verona Villafranca, Alghero, Brindisi, Cagliari, Florence, Genoa, Lamezia Terme, Rimini, Ronchi dei Legionari, Treviso, Parma, Turin Aeritalia, Albenga, Cuneo, Brescia, Bolzano, Padua, Venice Lido, Perugia, Ancona Falconara, Forlì, Rome Urbe, Pescara, Rieti, Salerno, Reggio Calabria, Comiso, Pantelleria, Lampedusa, Grottaglie, Crotone, Foggia.

Air traffic control is guaranteed seamlessly, from the moment an aircraft's engines are turned on in the apron of the airport of departure, until they are cut once it arrives at the apron assigned at the airport of destination. The task of the air traffic controller is to guarantee safe and fast movement of aircraft by ensuring a minimum separation between aircraft of 5 miles on the horizontal plane (reduced to 3 nautical miles in the vicinity of the airports of Rome Fiumicino, Rome Ciampino, Milan Linate, Milan Malpensa and Bergamo Orio al Serio) or 1,000 feet in the vertical plane. Flight efficiency objectives are met through fast movement, assigning the most direct route possible between the airport of departure and the airport of destination and ensuring the ideal climb and descent profile, i.e. the one that facilitates the lowest possible fuel consumption and the consequent reduction of the environmental footprint thanks to the lower CO₂ emissions.

A Safety Culture

ENAV considers the operational Safety level of air traffic control and air navigation services an essential priority. The same applies to operating efficiency and the seamless availability of installations, systems and software used to that end.

Just Culture Policy Safety Policy
The Just Culture Policy is a fundamental
and enabling element of the Safety event
reporting system.
By adopting a "No Blame" approach-i.e.,
accepting honest error without
sanctioning it in any way – a climate of
mutual trust and the free flow of
information useful for the prevention of
Safety events is ensured.
The Safety Policy is the formal declaration
with which ENAV ensures a clear
definition of responsibilities in the field of
Safety, together with the possession of
the necessary skills and full awareness of
their role for the resources involved in
Safety-related activities.

In compliance with the requirements of Regulation (EU) 2017/373, ENAV has adopted a Safety Management System (SMS) with which it ensures a formal, explicit and proactive approach in the systematic management of Safety.

As a preventive measure, it has set up a quantitative safety risk assessment system. This approach, which complies with the ATM/ANS service certification regulation, is based on the definition of certain risk models that allow the impact of changes to the ATS system (Human, Procedure and Equipment) on safety levels to be assessed and the risks of each individual Territorial Unit to be identified and monitored.

In a reactive perspective, on the other hand, each safety event reported in accordance with the EU regulations on the subject5 is duly analysed in order to identify possible "safety proposals" which, addressed to the relevant ENAV organisational structures, are then translated into "remedial action" or "improvement proposals".

Finally, in order to guarantee the highest Safety levels, ENAV monitors the safety of ATM/ANS services and the state of the Safety Management System with the aim of identifying any negative trends so that timely and effective corrective actions can be taken.

5 EU Regulation 376/2014 on occurrence reporting, analysis and monitoring in civil aviation.

Interventions in 2023 in the field of Safety

Below are the main activities in the field of Safety in 2023:

  • analysis of Safety alerts, the results of which are presented in real time to operational management via a Safety Dashboard, implemented during the year, which allows Safety performance to be monitored;
  • conclusion of the third phase of the NOSS project at the Milan and Brindisi Area Control Centres, thanks to the training of 11 Air Traffic Controllers who carried out observation activities at these Centres. The NOSS is a methodology that analyses performance in terms of Safety, using observations in "normal operations" mode to identify the strengths and weaknesses of the air traffic management system;
  • conclusion of the "Cross-Border Safety Survey" between ENAV and AUSTROCONTROL started in 2022. This was an innovative activity that allowed for a joint evaluation of the coordination procedures defined between the Padua ACC and the Vienna ACC through observations and interviews with operational staff (with a focus on "work as done"), in order to identify any critical safety issues and best practices applied by the two ATS entities;
  • following the administration to all ENAV Group employees of a Safety Culture Survey in 2022, in July 2023 the corresponding improvement action plan was issued to strengthen the Safety Culture aspects that resulted weaker.

In the area of Safety improvement planning, the new 2024-2028 Safety Plan was defined. The Safety Plan identifies the actions necessary at a strategic level to consolidate, and where deemed necessary strengthen, the safety performance and effectiveness of the Safety Management System to be implemented in the fiveyear period 2024-2028.

Sustainability governance

Sustainability permeates all of ENAV's strategic management activities with a view to integrating ESG issues into the business, as expressly enshrined in the Corporate Governance Code, which gives the Board of Directors the role of guiding the Company's sustainable success.

The Board of Directors approves the Sustainability Plan, which includes the relevant projects in light of the Group's industrial strategy, together with this document, which includes, inter alia, the contents required for the Consolidated Disclosure of Non-Financial Information (NFI) pursuant to Italian Legislative Decree 254/2016.

In carrying out these tasks, the Board of Directors is supported by the Sustainability Committee, which covers relevant advisory and propositional duties on sustainability issues, as well as monitoring functions on the ESG strategy of the ENAV Group. In particular, in addition to expressing opinions on specific sustainability issues, the Sustainability Committee examines the general approach of this document, proposed by the Chief Executive Officer, and the structure of its contents, as well as the completeness and transparency of the information provided through it, issuing a prior opinion to the Board of Directors.

This vision, as indicated by best practices, is obviously extended to topics of compensation. The variable compensation, for the Chief Executive Officer and Top Management, consolidates an integration vision in which business is compensated by the progressive perfection of actions that are important in terms of sustainability. The variable incentive system, approved by the Board of Directors on the proposal of the Remuneration and Appointments Committee, is approved or rejected by a binding vote of the Shareholders, contemplating long-term objectives together with projects of more immediate relevance.

Moreover, taking into account the growing strategic relevance of the integration of sustainability in corporate governance and in the initiatives of the Business Plan, ENAV established an ESG Steering Committee in 2022 consisting of all the heads of the organisational structures that report directly to the CEO6 , with the objective of fostering the coordination of the initiatives underway and the objectives of the 2021-2024 Sustainability Plan, as well as guaranteeing a constant flow of information on the activities underway, the guidelines and regulatory updates in the sector.

Company governance ensures, further, that the integration of relevant ESG issues into the business is constantly monitored also from a risk perspective thanks to the Internal Control and Risk Management System (ICRMS) and the oversight that the Control, Risks and Related Parties Committee ensures in this area in supporting the activities of the Board of Directors. In accordance with the Corporate Governance Code,

6 Due to the organisational competences assigned to them, the corporate resources that make up the ESG Steering Committee are assigned responsibility for implementing the Company's ESG commitments. It should be noted that the references to the Organisational Structures forming the ESG Steering Committee differ from those published in the previous edition of the Sustainability Report due to organisational changes during the 2023 financial year.

this latter Committee is in fact responsible for assessing the suitability of periodic financial and non-financial information to represent correctly the Company's business model, strategies, the impact of its activities and the performance achieved, as well as examining the content of periodic non-financial information relevant to the ICRMS. Finally, the Board of Statutory Auditors is entrusted with the task of supervising not only the entire ICRMS, but also non-financial disclosure7 .

The ENAV Group's strategy

The 2022-2024 Business Plan

The definition and negotiation of new Performance Plans with the national and EU regulator for the next regulatory period 2025-2029 is currently underway. With the conclusion of this process, expected in December 2024 with the approval of the Plans themselves, the cost perimeters and allowable tariffs for the next 5 years will be clear and the ENAV Group will then proceed to define the new Business Plan.

The current 2022-2024 Business Plan emphasises the factors characterising the sustainable development of the ENAV Group, leveraging on its key values: safety, excellence in the quality of services rendered, human resources, technological innovation and digitalisation, and describes the strategic objectives to be achieved in the period considered, broken down into six strategic pillars, assessing the economic, equity and financial projections of the results of the Group's individual entities. The first three vertical pillars, directly related to the Parent Company's operations, focus on technological and operational excellence, digital transformation and commercial repositioning. The other three pillars represent a series of transversal actions that intersect the three vertical pillars and focus on the centrality of people, which will make it possible to generate longterm value for all stakeholders with positive impacts for the sector and the entire supply chain.

7 Further information on sustainability governance can be found in the chapter "Governance".

The sustainability strategy

Taking up the challenge laid down by the United Nations' 2030 Agenda for Sustainable Development and aware of the urgency posed by the climate crises, the ENAV Group had already started a change management process, with the objective of placing sustainability at the heart of its mission and stakeholder relations.

Starting with the 2018-2020 Sustainability Plan, ENAV has laid the foundations for the creation of a new corporate culture linked to the concept of sustainability and the consolidation of the governance of ESG issues. The 2021-2023 Sustainability Plan, supplemented with new targets and extended until 2024, is leading the ENAV Group to play a major role in the sustainable development of the air transport sector.

The integration of sustainability concepts into strategies and processes, the achievement of carbon neutrality and support for major industry initiatives, D&I projects, ESG training and the other initiatives described below are the result of the commitment of all ENAV Group people in this area.

OUR PATH TO VALUE CREATION

2017:

  • Non-Financial Statement 2016, for internal use only
  • Assessment and definition of the system of non-financial reporting
  • Stakeholder Engagement 2017 and Materiality Matrix

2018:

  • Consolidated disclosure of non-financial information 2017
  • Integration of ESG risks in the Enterprise Risk Management
  • Constitution of the Sustainability Ambassadors group
  • Networking: ENAV joins "CSR Manager Network"
  • Networking: ENAV takes part in the "Salone della Sostenibilità"
  • Creation of the internal Sustainability Committee
  • Multi-Stakeholder workshop 2018
  • "Anti-corruption" Policy
  • Sustainability Plan 2018-2020
  • First Sustainability Day
  • Internal ERP (Enterprise Resource Planning) system for quantitative data reporting

2019:

  • Insertion of ESG KPIs into the MBOs of Top Management
  • From the Consolidated disclosure of non-financial information to the Sustainability Report 2018
  • Brand Identity: Sustainability logo
  • Sustainability site: new web platform
  • "Diversity and Inclusion" Policy
  • LinkedIn: creation of "Sustainability ENAV" page
  • Corporate Sustainability Assessment
  • Stakeholder Engagement
  • University of Pavia: first prize "Best Sustainability Report"
  • Borsa Italiana: first participation by ENAV in the Sustainability Week

2020:

  • Biblioteca Bilancio Sociale (Social Responsibility Library): first prize for "The Sustainability Path"
  • Networking: ENAV enters the Executive Committee of the "CSR Manager Network"
  • Calculation of the Company's carbon footprint and Carbon Neutrality 2022 objective
  • Integrated Governance Index 2020: ENAV is third in the special industry sector classification
  • "Electric mobility" project
  • ESG impact evaluation
  • German Institute for Quality and Finance: prize for "Italy's best employers for women"
  • "Human Rights" Policy
  • "Environmental" Policy
  • First Sustainability Loan
  • From Stakeholder Engagement to Stakeholder Management
  • "Plastic free" project
  • Digital Sustainability Day

2021:

  • Networking: ENAV joins the "United Nations Global Compact"
  • Preparation of the Sustainability Plan 2021-2023
  • ENAV takes part in "Sodalitas Call for Future"
  • ENAV enters the "Green Star Sostenibilità" classification of the ITQF (German Institute for Quality and Finance) and of the Italian national daily newspaper La Repubblica
  • ENAV enters the "Leader della Sostenibilità" classification of the Italian finance daily newspaper Il Sole 24 Ore
  • ENAV receives the "Health Friendly Company" award from the Onda Foundation
  • "Improve Yourself" project dedicated to people with disabilities
  • ENAV joins the Science Based Target initiative (SBTi)
  • "Diversity Assessment for Inclusion" project
  • Expansion of the Group's Sustainability Ambassadors throughout Italy

2022:

  • Launch of AWorld APP
  • "Green Star Sostenibilità" award of the ITQF (German Institute for Quality and Finance) and of the Italian national daily newspaper La Repubblica
  • Reduction of Scope 1 and 2 emissions by about 75% compared to 2021
  • Consolidation of the supplier assessment process against ESG criteria
  • Obtaining CDP and Standard and Poor's ratings
  • Launch of the Arrival Manager (AMAN) system at Rome Fiumicino, which will allow a considerable reduction in CO2 emissions by aircraft arriving
  • Achievement of the electromagnetic emission reduction target by decommissioning 50% of NDBs (Non-Directional Beacons) used for instrument air navigation
  • Achievement of the 45% target of replacing the car fleet with electric/hybrid/plug-in vehicles

• Achievement of the targets, set out in the Sustainability Plan, related to self-production of energy from renewable sources and consumption efficiency

2023:

  • ENAV is the first ANSP in the world to achieve carbon neutrality for Scope 1 and 2 emissions
  • ENAV's Head of Sustainability receives "SDGs Pioneer Italy" award from UN Global Compact
  • ENAV receives an A- rating from CDP (former Carbon Disclosure Project)
  • ENAV obtains European Investment Bank (EIB) funding for infrastructure modernisation and digitalisation
  • Grant Agreement signed for the NASIRE ("ENAV Navigation And Surveillance Infrastructure Evolution") project with the European Climate, Infrastructure and Environment Executive Agency (CINEA), which will contribute to the modernisation of traffic management as envisaged by the Single European Sky initiative
  • Implementation of the innovative Arrival Manager (AMAN) system also at Milan Malpensa, Milan Linate and Bergamo Orio al Serio, which will allow a significant reduction in CO₂ emissions by arriving airlines
  • ENAV supports the Air Transport Decarbonisation Pact launched by Aeroporti di Roma
  • Expansion of the group of Sustainability Ambassadors
  • Biblioteca Bilancio Sociale (Social Responsibility Library) rewards ENAV for its ability to narrate the achievement of ambitious objectives
  • CEOforLIFE Award: ENAV wins award in the "Environment" category
  • ESG Awards Milano Finanza: ENAV wins special "Environment Award"
  • Il Sole 24 Ore ERG Observatory recognises an "optimal" level of ESG performance

The 2021-2024 Sustainability Plan

The 2021-2024 Sustainability Plan defines strategic development lines aligned with the Business Plan, which address the ENAV Group's ESG objectives. The Plan is divided into 6 main pillars: Strategy and Governance, Corporate Policies, Technological Innovation, Reporting and Communication, Corporate Culture and Climate Change.

The progressive advancement of the planned projects in 2023 made it possible to achieve all the targets set out in the Sustainability Plan. Under the Strategy and Governance pillar, the pilot project for the assessment of ENAV's core suppliers with respect to emerging ESG issues was concluded, the results of which are forming the basis for the launch of a systematic supply chain analysis process at Group level, and targets for training activities on issues related to good corporate governance were achieved. In addition, a model for measuring the environmental and social impacts of certain sustainability initiatives was developed and presented at the ENAV Group's fifth Sustainability Day. Within the Corporate Policies pillar, on the other hand, the feasibility of new initiatives relating to the innovation and diversity domains was assessed, serving for the identification of further objectives in view of the next edition of the Sustainability Plan; lastly, certifications in the fields of occupational health and safety and anti-corruption were maintained, as envisaged through specific objectives of the Sustainability Plan.

With regard to the Technological Innovation pillar, technical implementations in the area of Air Traffic Management continued in line with the progress of the Business Plan. Among these, some projects will be fundamental for the implementation of "Future Sky 2031" (such as testing the advanced automation system through a new ATM platform at the Brindisi Remote Tower and the transfer of approach management activities at the reference ACCs), while others are already bringing important improvements to air traffic management in Italy (such as the implementation of Arrival Manager – AMAN at the Milan ACC for optimising the approach sequences of airlines arriving at the Milan Malpensa, Milan Linate and Bergamo Orio al Serio airports). In addition, the creation of the Technical Operation Centre (TOC) was completed, allowing the centralisation of the technical and operational control of equipment related to ENAV's remote sites. The implementation of the TOC represents a far-reaching innovation, as it enables the remote diagnostics of the ENAV Group's technological infrastructure and the optimisation of maintenance activities with consequent benefits in terms of the environment and economic-operational efficiency.

In Corporate Culture area, in order to understand the interests of the new generations and to envisage development paths in line with emerging issues, a questionnaire was drawn up to assess the level of ESG sensitivity of new joiners, which allowed an initial set of resources to be involved on an experimental basis.

In the area of Climate Change, the projects started in the last three years were followed up, continuing to procure electricity exclusively from renewable sources and achieving the main targets set out in the Sustainability Plan. On the one hand, these targets concern the advancement of the Company car fleet replacement process and, on the other, the energy efficiency of Company assets and the self-production of energy from renewable sources. In addition, the analysis of the impacts of climate change on the core business was completed and a specific strategy was approved, which includes the set of activities and corporate initiatives functional to achieving the emission reduction targets set for 2030 by the ENAV Group. All these initiatives were recently praised by CDP in the climate change questionnaire, which awarded ENAV a level of A-.

Finally, it should be noted that the ENAV Group has started the preparatory activities for the application of the new sustainability reporting regulation, Corporate Sustainability Reporting Directive (CSRD), the application of which will become mandatory starting from the financial statements for the year ending 31 December 2024.

For a more in-depth and comprehensive analysis of all the Plan's objectives, please refer to Annex 4.

EU Regulation 2020/8528 – European Taxonomy

The EU Taxonomy Regulation (EU Regulation no. 2020/852 of 18 June 2020) provides a unified system of classification of economic activities that can be considered eco-sustainable, considering 6 environmental objectives identified by the European Union and listed below:

  • a. climate change mitigation;
  • b. climate change adaptation;
  • c. the sustainable use and protection of water and marine resources;
  • d. the transition to a circular economy;
  • e. pollution prevention and control;
  • f. the protection and restoration of biodiversity and ecosystems.

More specifically, for the purposes of this Regulation, to qualify as environmentally sustainable (or "ecosustainable"), an economic activity must jointly meet a series of conditions:

  • a. contributes substantially to the achievement of one or more of the environmental objectives;
  • b. does not significantly harm any of the environmental objectives;
  • c. is carried out in compliance with the minimum safeguards;
  • d. complies with technical screening criteria that have been established by the Commission for each individual environmental objective.

The European Commission has issued the Delegated Regulations (EU) (hereinafter also "Delegated Acts") by which it identifies, for each of the six environmental objectives, potentially environmentally sustainable activities (i.e., eligible for the Taxonomy). For each of these, the Delegated Acts define technical screening criteria – i.e., performance requirements – to assess the activity's substantial contribution to the relevant environmental objective and compliance with the principle of do no significant harm to all the other objectives. Compliance with the technical screening criteria, as well as minimum safeguards, makes the activity eligible also aligned with the Taxonomy..

Pursuant to the regulatory requirements set forth in the Delegated Act related to Article 8 of Regulation (EU) 2020/852, the ENAV Group is required to include in its 2023 Consolidated Disclosure of non-financial information the proportion of economic activities (in terms of turnover, capital expenditure (CapEx) and operating expenditure (OpEx)) that are eligible and aligned with respect to the first two environmental objectives (climate change mitigation and climate change adaptation) and on the activities only eligible with respect to the other four objectives (sustainable use and protection of water and marine resources, transition to a circular economy, pollution prevention and control, protection and restoration of biodiversity and ecosystems).

The following paragraphs outline the ways in which the ENAV Group assessed compliance with Regulation (EU) 2020/852 and the prospectus with the quantitative KPIs requested.

To date, the ENAV Group is already committed to the climate change mitigation and adaptation objectives. In fact, the 2021-2024 Sustainability Plan includes projects related to the Company's energy efficiency plan that are strongly interconnected with the above-mentioned objectives. The main ones include photovoltaic systems, trigeneration plants and LED lighting, and the modernisation of air-conditioning systems.

8 In compliance with the European common enforcement priorities for 2023 annual financial reports, issued by ESMA on 25 October 2023.

Analysis of eligibility for and alignment with the European Taxonomy

The ENAV Group has adopted an accurate methodological approach to proceed with the analysis of its activities, in order to identify which of them could fall within the category of eligible activities following the criteria defined by Regulation (EU) 2020/852, and the subsequent Delegated Acts. These assessments are based on currently available information, which may be subject to future regulatory changes.

The evaluation process to determine the eligibility of economic activities started in 2021. In particular, in order to determine the eligibility of economic activities, both the "Statistical classification of economic activities in the European Community" (Nomenclature of Economic Activities – NACE) 9 and the activity descriptions in the Commission Delegated Regulations (EU) 2021/2139, 2022/1214, 2023/2486 were analysed.

For the activities submitted the first year of application of a Delegated Regulation (or an amendment thereof), the obligation only concerns eligibility, while the obligation to carry out the alignment analysis applies from the following reporting year. Following the eligibility analysis, the activity can be considered aligned if it substantially contributes to one of the six EU environmental objectives, without causing significant harm to the remaining objectives (DNSH, Do No Significant Harm). The technical screening criteria to verify the substantial contribution are contained in the Commission Delegated Regulations (EU) 2021/2139, 2022/1214, 2023/2486.

As part of last year's evaluation process, no activities were identified that were eligible for and consequently aligned with the Taxonomy. However, a preliminary analysis was developed from the results of the 2022 analysis that also took into account capital expenditure and operating expenditure related to the purchase of outputs from economic activities eligible for the Taxonomy and/or related to the measures implemented that allow energy efficiency of buildings.

For the 2023 reporting year, thanks in part to the evolution of the Taxonomy eligibility and alignment analysis procedures implemented by the Group, eligible activities were identified for the objectives a) climate change mitigation and d) transition to a circular economy. The five ENAV Group activities eligible for the Taxonomy are detailed below, specifying that for activities related to the "climate change mitigation" objective, the necessary assessments were also carried out to evaluate their alignment with the European Taxonomy.

OBJECTIVE a): CLIMATE CHANGE MITIGATION

Taxonomy-eligible and aligned activities

4. Energy

4.1 Electricity generation using solar photovoltaic technology

The ENAV Group's Sustainability Plan includes improvement measures and energy efficiency targets. In order to reduce its carbon footprint, the ENAV Group aims to progressively increase the proportion of selfproduced energy from renewable sources. Therefore, photovoltaic systems have been installed and activated at 9 sites (Lampedusa, Genoa, Catania, Naples, Masseria Orimini, Ancona, Brindisi ACC, Bari, Rome

9 The NACE code is a general classification system used to systematise and standardise the definitions of the economic and industrial activities of the Member States of the European Union. The classification was first introduced in 1970 and then revised over the years, until the latest revision with Regulation (EC) 1893/2006. Each national statistical institute has formulated a conversion table to be referred to in order to automatically translate the NACE codes at national level. Italy's national institute of statistics, ISTAT, translates NACE (Nomenclature of Economic Activities) codes with ATECO (ATtività ECOnomiche) classifications.

Headquarters). Therefore, part of the energy consumed by the Group is self-generated through photovoltaic panels.

It should be noted that currently at the Venice, Brancasi, and Brindisi APT sites, there are systems which have been installed and operating (the first two sites also have the activation report) but have not yet been commissioned, as they are awaiting authorisation from the Customs Agency.

The production of photovoltaic energy takes place in compliance with the technical screening criteria relating to substantial contribution and does no significant harm to the other environmental objectives; therefore, it was considered by the Group as an eligible activity and also aligned with the Taxonomy after having carried out the appropriate analyses with the responsible Structures.

The activity "4.1. Electricity generation using solar photovoltaic technology" is not eligible for the Taxonomy in relation to objective "b) climate change adaptation" because no climate risk assessment has been carried out and the relevant CapEx and OpEx are not focused on the adaptation plan.

7. Construction and real estate activities

7.3 Installation, maintenance and repair of energy efficiency equipment

Within the scope of its activity mainly carried out for the other companies belonging to the Group and related to the installation of electrical systems (e.g., equipment rooms and shelters in air side, or remote sites), including their maintenance and repair, Techno Sky has over the years, in synergy with the Parent Company ENAV, proposed various activities for the replacement of systems (electrical, thermal, lighting) with simultaneous improvement and energy efficiency interventions at national level. Although carried out by third-party entities on behalf of ENAV in 2023, and thus deemed as output of an eligible economic activity, the following should be noted: completion of residual activities for the installation of the LED system of the Rome Headquarters, already carried out in 2022, and fine-tuning of the regulation of the new air-conditioning system of the Ciampino site (Rome ACC) installed in 2022, for which maintenance activities will be taken over by Techno Sky. It should be emphasised that for the air-conditioning system, appropriate machines were chosen to adapt to the internal thermal loads and external environmental conditions. Furthermore, 95% of the lamps installed in the LED lighting systems are recyclable and made of reusable material. By virtue of these characteristics and compliance with the substantial contribution, DNSH and minimum safeguards criteria, these economic activities were also considered, after appropriate analysis with the responsible Structures, to be aligned with the Taxonomy. Since these activities are not currently directly carried out by any of the companies of the ENAV Group, these investments fall under capital expenditure (CapEx) type C (Commission Delegated Regulation (EU) 2021/2178 of 6 July 2021, point 1.1.2.2).

Activity "7.3 Installation, maintenance and repair of energy efficiencyequipment" is not eligible for the Taxonomy in relation to objective "b) climate change adaptation" because a climate risk assessment has not been carried out and the related CapEx and OpEx are not focused on the adaptation plan.

7.4 Installation, maintenance and repair of charging stations for electric vehicles in buildings (and parking spaces attached to buildings)

In recent years, ENAV S.p.A. has invested in the development of research and innovation projects in the energy field by installing 39 electric vehicles charging stations throughout the country. In 2023, six stations were installed at various Company sites. Since it is not, for the time being, an economic activity directly carried out by any of the companies of the ENAV Group, but nevertheless considered output of an eligible economic activity, after having carried out the appropriate analyses with the responsible Structures, this investment has been considered aligned with the Taxonomy and falls under capital expenditure (CapEx) type C (Commission Delegated Regulation (EU) 2021/2178 of 6 July 2021, point 1.1.2.2).

The activity "7.4 Installation, maintenance and repair of charging stations for electric vehicles in buildings (and parking spaces attached to buildings)" is not eligible for the Taxonomy in relation to objective "b) climate change adaptation" because a climate risk assessment has not been carried out and the related CapEx and OpEx are not focused on the adaptation plan.

Taxonomy-eligible but not aligned activities

4. Energy

4.30 High-efficiency co-generation of heat/cool and power from fossil gaseous fuels

The installation of a trigeneration plant for the production of electricity from fossil fuels is in its final stages at the Rome ACC site and will be commissioned in 2024. As part of the investment project for this plant, implementations were made to the remote management system in 2023 (trigenerator, heat pump, medium voltage cabin and interface with existing plant).

The activity "4.30 High-efficiency co-generation of heat/cool and power from fossil gaseous fuels" is not eligible for the Taxonomy under objective "b) climate change adaptation" because a climate risk assessment has not been carried out and the related CapEx and OpEx are not focused on the adaptation plan.

It was not possible to assess its alignment with the objective "climate change mitigation," as the trigenerator will come into operation in the coming months.

OBJECTIVE d): TRANSITION TO A CIRCULAR ECONOMY

Eligible activities

4. Information and communication

4.1 Provision of IT/OT data-driven solutions

The core activity of IDS AirNav is the production of non-edition related software, with a NACE code referred to in Delegated Act 2021/2139. The activity of IT/OT solutions provision identified by the Taxonomy is also among those carried out by Techno Sky within the framework of the TOC-HAL project, i.e., a project financed by NRRP funds, for the remote management of diagnostics on remote site equipment that enables the centralisation of control and the optimisation of maintenance intervention. Therefore, the Group considered it an eligible activity for the Taxonomy.

Analysis of compliance with minimum safeguards

The minimum safeguard criteria include the procedures implemented by an enterprise in the conduct of an economic activity to ensure compliance with the OECD Guidelines10 for Multinational Enterprises, the UN Guiding Principles11 on Business and Human Rights, including the principles and rights set out in the eight core conventions identified in the ILO Declaration12 and the International Bill of Human Rights13. It should be noted that the verification of the ENAV Group's compliance with the Minimum Safeguards was based on a combination of information sources and analysis tools, including: a documentary analysis, which examined the ENAV Group's official documents, such as the Code of Ethics, the Business Plan, labour contracts, environmental certifications and the procedures and controls for the management and control of fiscal risk, for which please refer to the relevant chapters of this document.

Economic KPI calculation

The ENAV Group has carried out the analysis of the data related to turnover, capital expenditure and operating expenditure with reference to the reporting year 2023 in order to calculate the indicators required under Commission Delegated Regulation (EU) 2021/2178 and subsequent amendments and integrations, as detailed in the following paragraphs.

3.1 Turnover indicator

For the calculation of the turnover indicator, the denominator was consolidated net sales in accordance with IAS 1.82(a).

3.2 Capital expenditure indicator

With regard to the calculation of the CapEx KPI, the denominator includes increases in tangible and intangible assets during the financial year before depreciation, amortisation, impairment and any revaluation, excluding changes in fair value. The numerator instead includes the part of capital expenditure that substantially contributes to any environmental objective. Accordingly, a breakdown is made of the capital expenditure allocated to the substantial contribution for each environmental objective.

3.3 Operating expenditure indicator

To calculate the OpEx KPI, the denominator includes non-capitalised direct costs related to research and development, maintenance and repair, and any other direct expenditure associated with the day-to-day maintenance of properties, plants and equipment. The numerator is instead determined by the part of operating expenditure that makes a substantial contribution to the environmental objectives, with a

10 The "OECD Guidelines for Multinational Enterprises", updated version of 8 June 2023, OECD (2023) Guidelines for Multinational Enterprises on Responsible Business Conduct, OECD Publishing, Paris, are recommendations addressed by governments to multinational enterprises operating in or from adhering countries. They provide non-binding principles and standards for responsible business conduct in a global context consistent with applicable laws and internationally recognised standards.

11 In 2011, the UN Human Rights Council published the "UN Guiding Principles on Business & Human Rights" which, for the first time, provides countries and companies with an authoritative international standard to refer to when managing the risk of adverse human rights consequences related to doing business.

12 The International Labour Organisation (ILO) is the specialised Agency of the United Nations on labour and social policy issues. Founded in 1919 as part of the Treaty of Versailles that ended World War I, the ILO adopts international labour standards, promotes fundamental principles and rights at work, decent work opportunities, the strengthening of social protection and social dialogue on labour issues.

13 Adopted by the UN General Assembly on 10 December 1948, the Universal Declaration of Human Rights (UDHR) is the basis of international human rights law. The International Covenant on Economic, Social and Cultural Rights (UN Covenant I) and the International Covenant on Civil and Political Rights (UN Covenant II) came into force in 1966. The UDHR, UN Covenant I and UN Covenant II constitute the International Bill of Human Rights.

breakdown of the operating expenditure allocated to the substantial contribution for each environmental objective.

Financial year N Year Substantial contribution criteria Harm") (1) DNSH criteria ("Does Not Significant
Economic activities
(1)
Code
(-) (2)
Turnover
(3)
Proportio
of
turnover,
year N (4)
(5)
change mitigation
Climate
Climate change adaptation (6) (7)
Water
Pollution (8) economy (9)
Circular
(10)
Biodiversity
change mitigation
Climate
(11)
change adaptation
Climate
(12)
(13)
Water
(14)
Pollution
(15)
economy
Circular
Biodiversity (16) safeguards
Minimum
(17)
Proportion of
Taxonomy-
aligned (A.1.)
or -eligible
(A.2.) turnover,
year N-1 (18)
Category
enabling
activity
(19)
Category
transition
al activity
(20)
Text Currency 96 Y;
L-
(b) (c)
Y;
L-
(b) (c)
Y;
L-
Y;
L-
Y;
N;N/E N;N/E N;N/E N;N/E N;N/E N;N/E
Y:
1-
Y/N Y/N Y/N Y/N Y/N Y/N Y/N 96 E T
TAXONOMY-ELIGIBLE ACTIVITIES
Environmentally sustainable
A.1.
activities (Taxonomy-aligned)
Turnover of
environmentally
sustainable activities
(Taxonomy-aligned)
(A.1)
€0 0% 0% 0% 0% 0% 0% 0% 0%
Of which enabling €0 0% 0/1 Of 0% 0% 0% Of 0%
EL: EL: EL: EL: EL: EL:
N/EL- N/EL- N/EL- N/EL- N/EL- N/EL-
0 (1) (1) (1) 0 D
CE
Provision of IT/OT
4.1
€20,166,224.00 2.04% N/E N/E NEL NEL EL N/Bit 0%
data-driven L L
solutions
Turnover of Taxonomy-
eligible but not
environmentally
sustainable activities
(not Taxonomy-aligned
activities) (A.2)
€20,166,224.
00
2.04% 0% 0% 0
0/0
0% 2.04
0/0
0% 0%
A. Turnover of Taxonomy-
eligible
(A.1+A.2)
activities €20.166.224,0
0
2.04% 0% 0% 0
96
0% 2.04
%
0% 0%
Turnover of Taxonomy-
non- eligible activities
€970.749.494.09 97.96%
TOTAL €990.915.718,09 100%
Proportion of turnover/total turnover
Taxonomy-aligned
per objective
Taxonomy-
eligible per
objective
CCM 0% 0%
CCA 0% 0%
WTR 0% 0%
CE 0% 2.04%
PPC 0% 0%
BIO 0% 0%
Financial year N Year Substantial contribution criteria DNSH criteria ("Does Not
Significantly Harm") (b)
Economic activities
(1)
Code
(.) (2)
CapEx (3) Proportio
n of
CapEx,
year N (4)
tion
itiga
m
ge
0
ch
0
œ
Clim
(ટ)
adaptation
change
Climate
(6)
(7)
Water
(8)
Pollution
(9)
economy
Circular
(10)
Biodiversity
tion
mitiga
change
te
Clima
(11)
adaptation
change
Climate
2)
(I
(13)
ater
W
(14)
Pollution
economy (15)
Circular
6)
(1
sity
a
Biodiv
7)
1
)
safeguards
Minimum
Proportion of
Taxonomy-
aligned (A.1.)
or eligible
(A.2.) CapEx,
year N-1 (18)
Category
activity
(19)
Category
enabling transition
al activity
(20)
Text Currency 96 y;
-
6)
Y: Y: y
N;N/E N;N/E N;N/E N;N/E N;N/E N;N/E Y/N
V. Y: Y/N Y/N Y/N Y/N Y/N Y/N 96 E T
Electricity
generation using
solar photovoltaic
technology
CCM
4.1.
€58,659.16 0.05% Y N/EL N/EL NEL N/EL NEL Y Y Y Y Y Y Y 0%
Installation.
maintenance and
repair of energy
efficiency
equipment (CapEx
C)
CCM
73.
€118,351.79 0.11% Y N/EL N/EL NEL NEL NEL Y Y Y Y Y Y Y 0.03% E
Installation.
maintenance and
repair of charging
stations for electric
vehicles in buildings
(and parking spaces
attached to
buildings) (CapEx
C)
CCM
74
€20,635.09 0.02% Y N/EL IN/EL NEL NEL N/EL Y V Y Y Y Y Y 0% E
CapEx of
environmentally
sustainable activities
(Taxonomy-aligned)
(A.1)
€197.646.04 0.18% 0.18 0/0 0% 0% 0% 0% 0% > y Y Y Y 0.03%
Of which
enabling
€138,986.88 0.13% 0.13% % 06 0/0 0/0 0/0 Y V y Y Y Y Y 0.03% E
Of which
trancitional
€0 0% 0% Y " Y Y Y Y Y Y Y 0%
EL;
(1)
EL;
N/EL- N/EL-
0
EL;
N/EL-
0
EL-
N/EL-
(1)
EL;
N/EL- N/EL-
()
EL;
(1)
High-efficiency co-
generation of
heat/cool and
power from fossil
gaseous fuels
CCM
4.30.
€310,000.00 0.28% EL N/EL IN/EL NEL NEL N/EL 0%
Provision of IT /OT
data-driven
solutions
CE
4.1
€3,987,199.24 3.61% NEL N/EL N/EL NEL EL N/EL 0%
CapEx of Taxonomy-
eligible but not
environmentally
sustainable activities
(not Taxonomy-aligned
activities) (A.2)
€4,297,199.24 3.89% 0.28 0% 0%
%
0% 3.61
06
0
0/0
0%
A. CapEx of Taxonomy- eligible activities E4,494,845.28
(A.1+A.2)
4.07% 0.46 0% 0%
06
0% 3.61
06
0/0 0.03%
CapEx of Taxonomy-non- €105,981,154.72
eligible activities
95.93%
TOTAL 110,476,000.00 100
0/0
Proportion of CapEx/total CapEx
Taxonomy-aligned
per objective
Taxonomy-
eligible per
objective
CCM 0.18% 0.28%
CCA 0% 0%
WTR 0% 0%
CE 0% 3.61%
PPC 0% 0%
BIO 0% 0%
Financial year N Year Substantial contribution criteria DNSH criteria ("Does Not
Significantly Harm") (f)
Economic activities
(1)
Code
(a) (2)
OpEx (3) Proportion
of OpEx,
year N (4)
(5)
mitigation
change
te
2
Clim
(6)
change adaptation
Climate
(7)
Water
(8)
Pollution
(9)
my
110
CO
Circular
(10)
Biodiversity
mitigation
change
Climate
(11)
adaptation
change
Climate
(12)
(13)
Water
4)
(1
Pollution
(15)
economy
Circular
(16)
Biodiversity
safeguards
Minimum
(17)
Proportion of
Taxonomy-
aligned (A.1.) or
-eligible (A.2.)
OpEx, year N-1
(18)
Category
enabling
activity
(19)
Category
transition
al activity
(20)
Text Currency 96 y;
6) (c)
N;N/E N;N/E N;N/E N;N/E N;N/E N;N/E Y/N Y: Y;
1-
Y
L-
Y Y/N Y / N Y/N Y/N Y/N Y /N 96 E T
A.
TAXONOMY-ELIGIBLE ACTIVITIES
activities (Taxonomy-aligned)
-- ------------------------------- --
OpEx of environmentally
sustainable activities
(Taxonomy-aligned) (A.1)
0% 0% 0% 0% 0% 0% 0% 0%
Of which enabling E0 0% 0% 0% 0% 0% 0% 0% 0%
Of which transitional €0 0% 0% 0%
EL; EL; EL; EL, EL; EL;
N/E N/EL N/EL- N/EL- N/EL- N/EL-
L- (0) (a) (e) (c)
Provision of IT/OT CE €24,150,680.00 3.93% NELNEL NEL NEL NEL EL NEL 0%
data-driven 4.1.
solutions
OpEx of Taxonomy-
eligible but not
environmentally
sustainable activities (not
Taxonomy-aligned
activities) (A.2)
€24,150,680.00 3.93% 0% 0% 0% 0% 3.93% 0% 0%
Taxonomy
A. OpEx
of
eligible
activities
(A.1+A.2)
€24,150,680.00 3.93% 0% 0% 0% 0% 3.93% 0% 0%
OpEx of Taxonomy- non-
eligible activities
€590,946,412.15 96.07 0/0
TOTAL €615,097,092.15 100%
Proportion of OpEx/total OpEx
Taxonomy-aligned
per objective
Taxonomy-
eligible per
objective
CCM 0% 0%
CCA 0% 0%
WTR 0% 0%
CE 0% 3 93%
РРС 0% 0%
BIO 0% 0%

Economic performance

Economic highlights
Revenues 1,000,003 €/000
EBITDA 300,051 €/000
Profit for the year 112,921 €/000
Investments 110,476 €/000

Economic value generated and distributed

The Group generates benefits for its stakeholders through its activities.

In 2023, the Group generated an economic value of 1,055.6 million euro, an increase of 6.4% compared to 2022, due to the return to normality of the air transport sector's activities, in terms of route service units exceeding the values recorded in 2019, the year before the health emergency.

87.8% of the economic value generated was distributed and 12.2% was retained.

With regard to the economic value distributed, it should be noted that:

  • 17% relates to operating costs incurred for the purchase of goods and services benefiting the Group's suppliers;
  • 61.3% was distributed to employees in the form of salaries, social contributions and bonuses;
  • 16% was distributed to providers of risk capital and financing as dividends and remuneration of loan agreements entered into;
  • 5.6% was distributed to Government Authorities for direct and indirect taxes;
  • 0.1% was distributed to the community.
2023 2022 2021
Economic value generated 1,055,604 992,090 886,633
Economic value distributed (927,158) (860,156) (732,262)
Operating costs (157,834) (153,645) (140,203)
Value distributed to employees (568,286) (543,979) (499,241)
Value distributed to capital providers (148,523) (116,680) (65,297)
Value distributed to the Government Authorities (51,916) (45,217) (26,829)
Value distributed to the community (599) (635) (692)
Economic value retained (128,446) (131,934) (154,371)

Included in the value distributed to capital providers is the 2023 dividend to be distributed to Shareholders, proposed to the Board of Directors and subject to the approval of the Shareholders' Meeting of 10 May 2024.

1. Planet

Environmental highlights
Electricity consumed from certified 95%
renewable sources (GO)
CDP Climate Change Rating 2023 A
Scope 1 and 2 emission reductions vs
2019 -86.7%
Emissions avoided through "Free Route"
flight procedures 229,100 tCO2e

The ENAV Group's environmental strategy

Aware of its role in the Italian economy, the ENAV Group has long been committed to reducing the environmental impact of its activities and considers the protection of the planet to be an essential objective.

Considering the operating model adopted, the environmental impacts directly generated by the ENAV Group's activities are attributable to the use of electricity for the operation of the technological infrastructure and Company premises and, to a lesser extent, fuel consumption.

Environmental impacts of the ENAV Group

  • Climate-changing emissions, generated by:
    • o electricity consumption for the operation of the ENAV Group's technological infrastructure and sites;
    • o fuel consumption for air conditioning in offices and operations centres;
    • o fuel consumption of the car and air fleet owned by the ENAV Group and used for the radiological service;
    • o activities upstream and downstream in the value chain.
  • Electromagnetic emissions produced as part of the provision of Communication, Navigation and Surveillance (CNS) services necessary for air navigation;
  • Waste production.

Due to the awareness of the impact of its activities and the importance of protecting the planet and its resources, an Environmental Policy has been defined, which formalises the ENAV Group's commitment in this area, as well as an Environmental Management System inspired by the principles of ISO 14001.

Climate commitment

The fight against climate change is the challenge of the century and the ENAV Group wants to make its contribution. ENAV's climate commitment stems from a deep-rooted awareness of the impact of its activities on climate and, more generally, of the contribution of civil aviation as a whole to the phenomenon of climate change.

With this in mind, ENAV has mapped out the two routes towards which to direct its climate commitment:

  • Contributing to the decarbonisation of the aviation sector
  • Reducing the carbon footprint of the ENAV Group's activities

Commitment to the decarbonisation of the aviation sector

ENAV is a fundamental actor in the international air traffic management system: it plays a key role in the initiatives aimed at the realisation of the Single European Sky promoted by the European Commission, through EASA (European Union Aviation Safety Agency) and EUROCONTROL, an intergovernmental organisation that supports the development of an efficient air traffic control system at European level.

ENAV is constantly engaged in the complex of activities aimed at modernising and optimising the infrastructure and network of ATSs (Air Traffic Services), maintaining the safety levels of air navigation and contributing to the objective of progressive decarbonisation of the air transport sector.

The performance targets assigned at European level to ANSPs (Air Navigation Service Providers) require them to ensure the safe, timely and environmentally friendly movement of aircraft in their airspace at all stages of flight.

All actions planned and implemented in this area are catalogued and monitored, periodically, in the Flight Efficiency Plan (FEP). In the annual update of the FEP, all of the implementations of Operational Efficiency measures carried out by the Parent Company in the reporting period and in the various business segments are reported and assessed.

Flight Efficiency Plan

The Flight Efficiency Plan (FEP) is a multi-year action plan that is part of the European "Single European Sky" programme. Its aim is to create an airspace structure geared towards route network optimisation. The objective of the FEP is to contribute to the introduction of a state-of-the-art navigation system in Italian airspace, which can enable the reduction of energy consumption needed for flying and enable a decrease in customer operating costs.

Main benefits:

  • increasingly efficient flight profiles
  • direct routes with positive effects on consumption, emissions and costs
  • reduction of flight times resulting in lower operating costs
  • maintaining safety levels unaltered

Free Route Airspace Italy

The Free Route Airspace Italy (FRA-IT) is a revolutionary project implemented by ENAV in 2016, as the first ANSP in Europe, which allows aircraft overflying at an altitude in excess of 9,000 metres to cross Italian airspace following a direct route that is free from the conventional route network. This design reduces fuel consumption and improves the energy profile of the flight, while maintaining safety levels.

Airport Collaborative Decision Making

Airport Collaborative Decision Making (A-CDM) is an operational procedure implemented at major Italian airports thanks to a cooperation between ENAV, the Airport Operators and EUROCONTROL's Network Manager Operation Centre (NMOC).

The objective of the procedure is to increase the efficiency and resilience of airport operations by optimising the use of resources through a continuous exchange of information.

Through the technology platform supporting the A-CDM, information on departing and arriving flights is exchanged between all stakeholders involved. Based on the information received from the airlines, the platform is able to calculate the appropriate start time for all flights, in order to ensure the fastest taxi route and avoid waiting before departure.

Arrival Management

The Arrival Management (AMAN) system optimises the arrival sequence of aircraft in heavy traffic conditions. This system tells the controller the optimal sequence for separating aircraft and allows the arrival interval to be reduced, enabling a reduction in fuel and emissions generated by airlines, as well as a limitation of flight delays, which also benefits passengers.

During 2023, AMAN was also implemented at the Milan ACC to optimise approach sequences at the Milan Malpensa, Milan Linate and Bergamo Orio al Serio airports. This system had been implemented in 2022 at the Rome ACC, for the management of flights arriving at Rome Fiumicino airport.

Benefits generated by AMAN in 2023 (Rome Fiumicino)
Fuel savings enabled 366.2 t
Emission savings enabled 1,153.4 t CO2e

The commitment to decarbonisation of the Group's activities

Alongside the broader objective of contributing to the progressive decarbonisation of air transport, the ENAV Group is committed to reducing the carbon footprint of its activities and has defined two main objectives in this area:

  • Maintaining Carbon Neutrality, achieved in 2022
  • Achievement of SBTi targets by 2030

Carbon Neutrality

The achievement of Carbon Neutrality represents an important – albeit intermediate – milestone in the ENAV Group's path towards a progressive reduction of its carbon footprint.

During the three-year period 2020-2022, also through the projects included in the Sustainability Plan, ENAV achieved a significant reduction in Scope 1 and 2 emissions (-86.7% compared to 2019) and offset the remaining emissions through the use of carbon credits. In particular, the carbon credits used relate to two environmental protection projects:

FOCUS

Renewable energy hydro India, a project to build a 300 MW flowing water hydroelectric power plant, whose main objective is to supply renewable energy to local communities in Kuppa, Kinnaur District Himachal Pradesh, India.

Efficiency improved cookstoves, a project developed in the city of Maputo in Mozambique (Chamanculo C and Xipamamine districts), whose main objective is the replacement of the traditional, highly polluting stoves used by about 1,800 households that will benefit from this project.

For the future, the ENAV Group intends to resolutely continue along the path it has taken, maintaining its status as a Carbon Neutral Company over time and committing itself to increasingly limiting the use of carbon credits.

Science Based Goals to 2030 (SBTi)

The ENAV Group has defined climate targets for 2030 in which, in parallel with the reduction of at least 70% of Scope 1 and Scope 2 emissions compared to 2019 (already achieved by the end of 2022), a reduction of at least 13.5% of Scope 3 emissions in the categories "Capital goods," "Fuel and Energy-related activities" and "Employee Commuting" will be achieved14 .

These emission reduction targets have been validated by the Science Based Target initiative (SBTi), the initiative arisen from a partnership between CDP (formerly the Carbon Disclosure Project), the UN Global Compact, WRI (World Resources Institute) and WWF in order to guide the private sector to climate action through science-based emission reduction targets.

The objectives validated by SBTi define the commitments of those companies that are in line with the level of decarbonisation necessary to contain the increase in global temperature below 1.5 °C compared to preindustrial temperatures. For details of the Scope 3 emissions included in the ENAV Group's scope of operations, see Annex 1.

14 In 2019, the baseline year for the emission reduction targets validated by SBTi, these categories accounted for about 68% of total Scope 3 emissions.

Carbon Footprint of the ENAV Group

The commitment to reducing the carbon footprint of the ENAV Group's activities is structured as follows:

  • purchase of electricity through Guarantee of Origin (GO), which today covers 95% of the Group's electricity needs;
  • interventions aimed at the energy efficiency of the ENAV Group's assets;
  • progressive increase in the share of self-produced energy from renewable sources;
  • replacement of the Company car fleet with electric/hybrid/plug-in vehicles;
  • development of energy research and innovation projects.

In compliance with Italian Legislative Decree 102/2014, in December 2023, ENAV delivered the third energy diagnosis on 7 Company sites according to the clustering provided by ENEA (selected among the 30 most energy-intensive in compliance with current regulations) to the Competent Authorities. At the same time, ENAV is installing a UNI ISO 50001-compliant energy management and monitoring system capable of analytically measuring possible energy weaknesses in order to remedy them and make them sources for future opportunities.

In parallel with this ambitious project, which will be extended to all sites nationwide, ENAV's technical structures are carrying out other interventions aimed at modernising technological plants and building renewable energy production facilities. In addition, the experimental design of a small wind power plant (around 20 kW) is being carried out at a site already equipped with a photovoltaic system.

The modernisation of the indoor and outdoor LED lighting systems was completed in recent years, complete with command and control domotics at Rome ACC, Padua ACC and at the Headquarters. In addition, ENAV has planned a massive effort to modernise its air-conditioning systems, which will lead to the total elimination of gas boilers by 2025 at the Malpensa and Albenga airport sites, using energy-efficient heat pumps instead.

The commissioning of a trigeneration plant at Rome ACC is nearing completion, which will bring significant savings in primary energy absorbed from the grid, equivalent to an estimated annual reduction of about 667 tonnes of CO2.

At the same time, ENAV will complete the installation of a hydrogen (blue) cell system at the VOR Centre in Campagnano in 2024, which in the near future could allow the elimination of the diesel tanks serving the gensets with further CO2 abatement.

Regarding the so-called ATSs (Automatic Transfer Switches), which are essential to ensure the supply of electricity in the event of a blackout, ENAV is experimenting with replacing traditional diesel fuel with HVO (Hydrotreated Vegetable Oil) fuel, a premium diesel product containing 100% biogenic component, produced to a large extent from scrap raw materials, residues and waste resulting from the processing of vegetable products or from crops that do not compete with the food chain. This green fuel for diesel engines (currently under development for car engines) can cut 90% of GHG emissions, with 30% less particulate emissions, 9% less nitrogen oxide (NOX) and 90% less CO2 than conventional diesel. An experiment is currently planned on a dedicated generator set for preferential power supply at the Rome Urbe site; ENAV intends to target this implementation at all the Group's operational sites in the coming years.

As far as electric mobility is concerned, additional charging stations for electric cars have been installed in 2023, and more are planned for installation by the end of 2024 at the airport sites of Linate, Genoa, Olbia, Reggio Calabria, Catania, Malpensa, Bergamo, Venice Lido, Venice Tessera, Palermo, Turin, Milan ACC and Rome ACC.

In addition, the following is provided for in all investment projects, related to new implementations and adaptations of existing systems and facilities:

  • LED lighting systems;
  • new fire protection and air-conditioning systems using gas in accordance with the latest regulations;
  • specific control units for air-conditioning systems that improve management and maintenance, providing ideal temperature conditions for personnel and equipment, resulting in reduced energy consumption;
  • where possible, infrastructures equipped with "Exterior Insulation and Finishing Systems" and appropriate fixtures in order to improve thermal insulation and allow for an increase in energy class.

Lastly, in collaboration with Graded, Tecnosistem, UNINA and UNIVPM, a research and development project for hydrogen was presented within the scope of the NRRP, proposing the installation and study at one of its sites in southern Italy of a plant for the production and use of "green" hydrogen generated by photovoltaic systems.

Overall, the measures envisaged in the Ten-Year Energy Plan will result in savings of more than 37% in the total consumption of electricity purchased from external suppliers, also due to the possible negotiation tables with Airport Operators for the establishment of Energy Communities, in addition to the current and future benefits provided by the incentives of the Energy Services Operator (ESO).

ENAV Group consumption in 2023

ENAV Group emissions in 2023

ENAV Group's Scope 1 emissions are generated by:

  • fuel consumption for air conditioning of ENAV offices and facilities
  • fuel consumption to power the car and aircraft fleet15
  • fuel consumption for emergency power supply of operational facilities
  • leaks associated with the use of refrigerant gases

During 2023, Scope 1 emissions decreased slightly (-12%) compared to 2022.

  • Location-based method, based on average emission factors for power generation on a regional, subregional or national basis.
  • Market-based method, based on the CO2 emissions generated by the electricity suppliers from which the organisation procures or on factors relating to the reference market.

The graph below represents the total Scope 1 and Scope 2 emissions calculated according to the two methodologies described above.

With reference to the market-based methodology, a reduction in Scope 1 and 2 emissions of approximately 29% compared to the financial year 2022 and 82% compared to the financial year 2021 can be observed in 2023. Analysing the development of Scope 1 and 2 emissions according to the location-based methodology instead shows a reduction of about 5% compared to 2022 and 8% compared to 2021.

15 ENAV has 4 Piaggio Aero P180 Avanti II aircraft at its disposal for the provision of the Flight Inspection service, aimed at ensuring maximum reliability of air navigation aid systems and enabling aircraft to operate safely and on time.

In 2019, the ENAV Group started reporting on Scope 3 emissions, i.e. those generated upstream and downstream in the value chain. At present, the reporting of these emissions is in the following categories:

    1. Capital Goods, included in the reduction targets approved by SBTi
    1. Fuel and Energy-related Activities, included in the reduction targets approved by SBTi
    1. Employee Commuting, included in the reduction targets approved by SBTi
    1. Purchased Goods and Services
    1. Business Travel
    1. Upstream Transportation and Distribution
    1. Waste Generated in Operations

In order to achieve a reduction in emissions generated along the value chain, the ENAV Group is evaluating the implementation of specific corporate projects and initiatives that will mainly be related to the following aspects:

  • further boost to energy efficiency measures;
  • where possible, increasing supplier involvement and further reviewing green Procurement Policies;
  • green mobility plans dedicated to ENAV Group people, including innovative work solutions to be progressively extended to an increasing portion of the corporate population.

As also recalled by the Environmental Policy, the ENAV Group is sensitive to the issue of biodiversity protection and, in this sense, has launched a number of initiatives over the last few years, with a view to raising awareness among internal and external stakeholders.

FOCUS – URBAN BEEKEEPING

Bees play a fundamental role for our planet, as they ensure the presence of different plant species and are therefore a key element in the protection of biodiversity. Furthermore, a lesser-known aspect in which the contribution of this extraordinary pollinator insect is crucial is environmental biomonitoring.

In fact, bees are known as "bio-indicator" insects as they are particularly sensitive to changing environmental conditions. In this sense, the analysis of their health status and behaviour can provide important information about their environment. For these reasons, starting in 2022 the ENAV Group decided to invest in an urban beekeeping project at the ENAV Training Centre in Forlì. As part of this project, 3 beehives were installed and currently "house" around 180,000 bees.

Reduction of electromagnetic emissions

The provision of Communication, Navigation and Surveillance services by ENAV is ensured by systems that generate electromagnetic fields of different magnitudes. In particular, radar, radio-assistance and radiocommunication systems installed at airport sites (45) and remote sites (about 100) distributed throughout the country are used. Compliance with the prescribed emission limits for non-ionising radiation is ensured by conducting appropriate electromagnetic impact assessments during both the design and installation phases.

Indeed, the Group's Environmental Policy establishes the principle of ensuring compliance with the emission limits envisaged for non-ionising radiation through the conduct of appropriate electromagnetic impact assessments. ENAV guarantees the achievement of this objective, both in the design phase and in the installation phase, through the assessment of the electromagnetic field values of new systems.

ENAV's commitment is not only to ensure compliance with the prescribed limits but also to reduce electromagnetic emissions compatibly with the quality and continuity of the services provided. In this sense, the "Non Directional Beacon" (NDB) radio-assistance systems decommissioning plan involves a rationalisation of these facilities that is functional to ENAV's PBN (Performance-Based Navigation) Transition Plan required by Regulation (EU) 2018/1048, whose main stakeholders involved are ENAC, the European Commission and EUROCONTROL (European Network Manager).

In line with the targets set out in the ENAV Group's 2021-2024 Sustainability Plan, a further 2 NDB radioassistance systems were decommissioned in 2023. In addition, specific Electromagnetic Impact Assessments were conducted during the reporting year to ensure compliance with the prescribed emission limits for nonionising radiation. In particular, these assessments concerned the new approach radar installations at the airports of Brindisi and Lamezia Terme and the airfield radar at Milan Malpensa and Milan Linate. The Electromagnetic Impact Assessment activities will also continue in the coming years through the "Environmental Surveys" service launched in 2023.

The gradual phasing out of the radio-assistance systems is leading to a reduction not only in the electromagnetic impact generated but also in the consumption for the routine and extraordinary maintenance of these systems, including the costs and fuel consumption of the vehicles used to reach the remote sites where these systems were located.

Waste management

On the issue of waste management, the ENAV Group assumes and defines as strategic the commitment to govern waste disposal activities through the traceability of the entire process with the aim of giving the maximum possible implementation to the hierarchical criterion of prevention, reuse, recycling, recovery and disposal, in full compliance with current regulations. In addition, the increasing importance assumed by the environmental issue and the relevance of the regulatory complex applicable on the subject have influenced the choice of adopting tools to prevent the risk of non-compliance, in particular computerised tools for compliance management. The active participation of internal staff has also facilitated the full integration of these tools into ENAV Group processes.

Therefore, the management of waste generated in the course of ENAV's activities is carried out by means of:

  • the adoption, in line with the commitment expressed in the ENAV Group's Environmental Policy, of an Environmental Management System that meets the requirements of the ISO 14001 standard;
  • prevention of the possibility of non-compliance with regulatory requirements, through the use of a computerised system for managing waste registers and transport forms;
  • the progressive increase in the percentage of special waste sent for recovery out of the total waste produced, through the adoption of appropriate reward criteria for the awarding of waste transport and disposal/recovery services;
  • the adoption of various initiatives regarding the management of waste produced by office activities, such as the elimination of plastic containers from beverage dispensing machines used by ENAV Group companies.

The effectiveness of the actions undertaken is monitored through internal audits and the monitoring of indicators.

Waste created by ENAV Group companies is collected, transported, and subjected to recovery/disposal operations by third-party organisations with the relevant qualifications and authorisations, with which the ENAV Group has special contractual connections. The share of municipal waste is handled through the companies in charge of cleaning services by qualified third-party companies, as mentioned above, or by the public collection service. Verification that the companies in charge of waste management services, as well as the companies in charge of cleaning services, operate in accordance with both contractual and legislative obligations is carried out by the Contract Managers in charge and the Managers of the sites and territorial offices concerned, in application of the ENAV Group's Environmental Management System procedures.

A specific platform is used to collect and monitor data relating to special waste, with which data on all waste loading and unloading operations carried out at all operational sites and offices of ENAV Group companies located throughout the country are managed.

Technological innovation and digitalisation

In ENAV, innovation, technological development and professional growth are the drivers through which all assets are best exploited.

The development of the operating model, the digitalisation of the Company, the development of new abilities and new business lines, such as drones and new services for the foreign market, create the conditions for relaunching the Group towards increasingly ambitious results compared to those achieved thus far.

The most important projects related to environmental issues (such as the aforementioned Free Route, A-CDM, AMAN and others) are the result of investments that have led ENAV to be an international leader.

INNOVATION OF INFRASTRUCTURES

Participation in experimental programmes for the implementation of flight procedures based on Satellite Navigation systems, programmes that have enabled Free Route navigation and which – together with new techniques for the design of operating procedures (PBN) – are already enabling ENAV to decommission terrestrial navigation infrastructure.

DIGITALISATION OF COMMUNICATION

Replacement of printed communications in the Towers with information displayed in real time on the radar screen at your station (EFS – Electronic Flight Strips). In addition, with the new Datalink system, digital and traditional communication – ground-air-ground radio – are integrated, reducing the risk of misunderstandings in radio communication between controllers and pilots. ENAV is also collaborating in the evolution of the Datalink through the development activities of the IRIS satellite constellation that will transmit Datalink messages via satellite.

PLATFORM INTEROPERABILITY

The management of air traffic needs to be fluid and efficient, also on a supranational level. For this reason, different entities (service providers, airlines, airport management companies, military bodies) must be able to coordinate their data in real time in order to easily cooperate for flight management. COFLIGHT: a system developed with the French DSNA that makes it possible to further improve the system for the automation of operations.

Thanks to the innovation and constant professionalisation of resources, the ENAV Group, the first among European Service Providers, has revolutionised the methods for crossing Italy's air space. In addition to the activities already described (in particular the aforementioned Free Route), the ENAV Group is working on other innovative projects that will revolutionise the sector, such as the Virtual Centre concept for the delegation of ATSs between ATC centres and for the management of contingency situations, the innovative Conflict Detection & Resolution tool based on the use of on-board data and artificial intelligence-based logics, and systems for the dynamic configuration of airspace according to traffic demand. Each of these solutions is characterised by an important impact on ATM performance from a green perspective.

REMOTE TOWERS

Air traffic at low density airports will be managed by Remote Control Towers that will be concentrated in two Control Centres at a national level. In this way, the airports will be able to operate 24/7, with a lower use of resources and energy, opening up to the needs of the airlines for flexibility, thereby making Italy's national economic system more attractive. In this sense, already in June 2022, the first Remote Tower in Italy went into operation at Brindisi airport. In addition, within the SESAR programme, research activities were conducted on Remote Tower Centre and Multiple Remote Tower Operations.

ARRIVAL MANAGEMENT SYSTEM

This system will indicate to the controller the optimum sequence calculated for separating incoming aircraft at congested airports, thus enabling an important recovery of consumption and a further reduction in delays. The first operational implementation in Italy took place in 2022 at Rome ACC for the management of flights arriving at Rome Fiumicino, and in December 2023, the AMAN system was implemented at Milan ACC for the optimisation of approach sequences to the airports of Milan Malpensa, Milan Linate and Bergamo Orio al Serio.

SATELLITE SURVEILLANCE – AIREON

AIREON, of which ENAV is a shareholder, provides satellite surveillance services that make it possible for airlines to optimise their flight profiles in areas that are not covered by traditional surveillance, enabling an optimisation of consumptions.

CONSOLIDATION OF APPROACHES IN AREA CONTROL CENTRES

The consolidation of the approach sequences into Area Control Centres (ACCs) will optimise the approach procedures.

From the point of view of technologies, the ENAV Group is concentrating its efforts on the use of the most advanced techniques for the analysis and management of flight data, to examine the possible passage from the level of predictive capacity to the higher prescriptive one. An example of this is the CORA (COnflict Resolution Advisory) project, which is one of the cutting-edge functionalities of en route air traffic control systems. With the present-day capability to report possible conflicts in the trajectories indicated by the aircraft, this system will add the level of "suggestion" with respect to the better and more efficient trajectory to follow in order to avoid conflict.

As part of the management of technological innovation and digitalisation, the ENAV Group participates in the European research and development programme SESAR, an initiative launched by the European Commission to provide the Single European Sky regulatory framework with innovative technological elements that enable the creation of a new air traffic management system that is modern, interoperable, sustainable, resilient, efficient and capable of ensuring the development of air transport on a safe, environmentally friendly and less fragmented basis in airspace management.

In particular, in 2023, ENAV successfully concluded the activities related to the second phase of the SESAR 2020 Programme (2016-2031) and simultaneously launched 13 new industrial research projects related to the third phase, "SESAR 3" (2022-2031), in addition to the 2 demonstration projects launched during 2022. Still within the SESAR 3 framework, ENAV participated in the new European call for exploratory research, submitting 7 project proposals aimed at studying technical-operational solutions to improve CNS/ATM performance, digital transition and sustainability.

Also in the context of managing the theme of technological innovation, the ENAV Group is engaged in planning and launching the rationalisation of the less efficient components of the CNS (Communication, Navigation and Surveillance) infrastructures, thanks to the use of innovative distributed and satellite architectures and new operating procedures.

Finally, ENAV constantly oversees technical round tables aimed at promoting the standardisation of new sustainable and environmentally friendly technologies.

In this context, the main commitments undertaken by the ENAV Group can be summarised as follows:

▪ Research and validation of new technologies (including satellite technologies) enabling innovative CNS/ATM services, planning their deployment through research projects to reach the appropriate maturity levels for operational commissioning;

  • Planning demonstration trials whose purpose is to accompany new technologies towards industrialisation and deployment;
  • Undertaking ongoing collaborative relationships with key industry stakeholders, universities and national and European research centres to identify low-impact opportunities arising from the use of new technologies such as artificial intelligence or machine learning algorithms applied to the CNS/ATM context;
  • Pursuing the directions provided in the European Airspace Architecture Study and ATM Master Plan regarding the evolution of the CNS infrastructure and ATM services with a focus on improving the Key Performance Areas of Capacity, Environment, Cost and Safety;
  • Planning investments based on operational priorities, selecting the most sustainable technologies from the portfolio of executed projects.

In order to monitor the effectiveness of its commitment to technological innovation, the ENAV Group has implemented the following tools:

  • Processes of periodic technical and financial reporting to the financing bodies;
  • Monthly internal structure reporting;
  • Definition and monitoring of critical project milestones and the investment plan;
  • Structuring meetings as a time to share the technical progress of actions, discussing activities and identifying areas for improvement.

In this context, dialogue with industry stakeholders plays a central role. In fact, international round tables involve the participation of strategic stakeholders in the decision-making chain to define the European roadmap for the evolution of CNS/ATM infrastructures and services.

In addition, participation in strategic organisations for the implementation of the new European CNS/ATM infrastructure such as the new SESAR Deployment and Infrastructure Partnership (SDIP), SESAR 3JU and the A6 alliance enables the prioritisation and allocation proposals of European funds for the launch of projects of interest, while ensuring that they are driven by real operational needs.

In the near future, the ENAV Group plans to manage the issue of technological innovation:

  • by monitoring and promoting digitalisation and technological evolution with particular reference to the automation of CNS/ATM infrastructures;
  • by ensuring the evolution process of Communication, Navigation and Surveillance infrastructures, and the synchronised deployment of ATM infrastructures, in line with European infrastructure planning and EU regulations;
  • by ensuring that the deciding factor in the selection of research and development activities in Europe is increasingly oriented towards sustainability objectives.

Open Innovation initiatives

To build an Open Innovation programme meeting the needs of the ENAV Group it is of paramount importance to have contacts with the external ecosystem of the innovation world.

This ecosystem is embodied in what are called innovation platforms, where actors of different natures (corporations, research centres, universities, innovative small and medium-sized enterprises) share experiences on the advancement of technology, new cross-industry business opportunities and analyses on the state of innovation in the national and international context. These contexts result in experiments and contact points on topics deemed of interest for the Company's core business, workshops and thematic meetings.

In order to connect ENAV Group personnel dealing with innovation issues and to translate the activities of the platforms for the benefit of ENAV, "Innovation Points of Contact" have been identified for the purpose of information and dissemination.

With this in mind, the ENAV Group has signed the following partnerships:

Startup Thinking Observatory of Politecnico di Milano

The Startup Intelligence Observatory is an innovative project aimed at companies interested in corporate open innovation and entrepreneurial culture. The project has a parterre of over 100 companies and offers the following services:

  • updated database on technological and business innovation introduced by the world of national and international start-ups which, in the case of ENAV, focuses on ATM;
  • opportunity to select and research start-ups that can become providers of digital solutions and services or innovative business partners within the aviation industry;
  • opportunity to contribute to increasing the entrepreneurial culture and skills within the ENAV Group;
  • an opportunity for managers and professionals from different companies dealing with innovation to exchange experiences and best practices with respect to conducting research in the Public Administration.

Open Italy of the ELIS Consortium

Open Italy was created as part of an annual project of the ELIS Consortium; it aims to stimulate and foster a connection between large companies and Italian start-ups/scale-ups. The objective is to enable large companies to select and engage those innovative players who, after the co-innovation phase, have demonstrated that they propose technological solutions and business models capable of solving the innovation needs of the programme's corporate members.

DEVO Lab at SDA Bocconi – Digital Enterprise Value and Organization

The DEVO Lab focuses its activities on the impact of innovation in Italy in organisational and economic terms, and aims to disseminate new tools and new strategic knowledge through sector analyses, workshops on dedicated topics and hit radar maps (positioning new technologies in strategies relative to the Company's core business).

Memorandum of Understanding (MoU) with Aeroporti di Roma (AdR)

This is a collaboration agreement signed with AdR that will allow ENAV to join aviation-related or closely related initiatives, benefiting from each other's strengths and expertise. The first opportunity for collaboration was ENAV's participation, in the role of sponsor, in the "call for start-ups" launched by AdR on the topic of "ATM and weather".

ENAV Group investments

ENAV invests heavily to ensure that assets supporting air traffic management services in Italy are consistent with the objectives of technical, financial and performance requirements, and that they comply with quality and performance standards established at national and international levels.

In line with technological changes that are occurring internationally in the sector, ENAV has crafted a technical operations development plan with the aim of remaining competitive on an international stage and maintaining its leadership in technological innovation, in keeping with the Single European Sky requirements.

The Business Plan envisages investment in innovative technological platforms and systems for air traffic control for the 2020-2024 period in order to maintain high levels of performance and to ensure maximum safety.

The international situation that arose as a result of the pandemic between 2020 and 2022, the delay in the delivery of materials, and the entry into force of Italian Decree-Law no. 105 – which regulates the scope of national cybersecurity – have conditioned the Plan by diluting its effects, while maintaining important objectives on certain initiatives, among which we would like to highlight:

  • the consolidation of approaches in Area Control Centres (ACCs), a project that entails a shift of the management of approach procedures in several airports towards the competent ACCs, thus obtaining an optimisation of resources;
  • the new 4Flight system, a new-generation operational platform that will be implemented following a new approach to development and maintenance;
  • the upgrading of the airport weather observation systems to align them with the new regulations and to gradually implement the automation of producing weather reports;
  • the building of a Technical Operation Centre (TOC) to support changes to ENAV's maintenance processes, which goes beyond the current peripheral maintenance model in favour of a new centralised model that fully exploits all the new virtualisation, remotisation and communication technologies by fully integrating information, resources, and processes;
  • the creation of Remote Towers, which make it possible to manage the traffic of a certain airport from a remote management centre;
  • the implementation of new management systems for the Airport Towers of strategic airports;
  • the implementation on the current air traffic management system (SATCAS) of interventions to improve performance and safety;
  • the creation of the new TWR and ACC at Milan Linate.

On the basis of the development strategies, having as their primary objective the support of air traffic management services in the national territory, in 2023, the ENAV Group invested overall over 90 million euro through implementation and maintenance projects for operational technological infrastructures, evolution of the ATM technology platform with new operational concepts, infrastructure, equipment and management information systems, with total investments that amount to approximately 110.5 million euro.

The development of Advanced Air Mobility

The future of sustainable mobility will also be reached through the development of Advanced Air Mobility and its Urban component: this new dimension is bound to have a significant impact on the urban mobility sector of goods and people and its allied industries.

To fully understand the potential behind Advanced Air Mobility applications, it is crucial to comprehend how important the drone segment is for the sustainable development of air traffic. These vehicles will be increasingly used for the transport of goods and people, emergency medical assistance, environmental monitoring, territorial mapping, the development of precision agriculture, inspection of critical infrastructures, and much more still, and all will have to be managed in maximum safety conditions. The various types of operations can be grouped under the generic term Innovative Air Services (IASs), which are divided into "Air Operations" (surveillance, inspection, mapping, imaging) and "Innovative Air Mobility" (IAM), which identifies international, regional and urban air mobility (UAM).

To meet these "new" requirements, in partnership with Leonardo S.p.A. and Telespazio S.p.A., the company D-Fight, with its platform for the provision of services for remotely piloted aircraft and all other types of aircraft that fall under the "Unmanned Aerial Vehicles" (UAV) category, was established. With the development of the U-Space platform, which enables the safe integration of drones into civil airspace, ENAV – through its subsidiary D-flight – intends to make its indispensable contribution by guaranteeing the safety of flight operations.

The creation of the "U-Space" is the enabling factor for managing this "new" traffic. U-Space is the lower air space (typically below the VFR minimum), considered as the key element for the safe use of drones in every context and for all types of missions. U-Space services evolve in parallel to the level of drone automation and guarantee advanced forms of interaction with the environment (including aircraft with and without a crew) through the exchange of information and digital data.

The objective of D-Flight is therefore to integrate and make this new need coexist with traditional aircraft, while keeping the entire air space safe. The vision is that of a world in which drones are common objects that are fully part of the daily life of all citizens, which are safely used in urban environments and are capable of offering services that are increasingly efficient, innovative, economic and above all sustainable. For these reasons, D-Flight is working with national Authorities to accelerate the development and implementation of technologies, infrastructures and services able to make the autonomous flight of drones possible in any permitted operational scenario, with complete safety and efficiency.

Therefore, D-Flight wants to actively contribute to the realisation of this vision by supplying enabling technologies that permit the progressive performance of the operations in increasingly complex and challenging operational scenarios.

The future of Innovative Air Mobility will make a "stop" in Italy at two major events:

  • the Jubilee of Rome 2025, during which solutions and services will be provided to enable eVTOL operations between the centre of Rome and Rome Fiumicino airport;
  • the Milan Cortina 2026 Winter Olympics, during which as many solutions and services will enable eVTOL/UAS operations to connect the relevant Olympic sites.

The Flight Inspection service for safety in the sky

ENAV, in line with the objective of enabling air transport operators to fly in compliance with the highest levels of safety, through its own fleet of aircraft, carries out punctual control activities on the quality and accuracy of radio signals, both nationally and internationally, and validates flight instrument procedures for fixed-wing aircraft and helicopters, thus providing a guarantee of safe and efficient navigation.

The mission of the Flight Inspection and Validation service is to ensure the maximum reliability of air navigation aids and enable carriers to operate safely and efficiently.

The control activity is carried out by 13 pilots and 7 technicians on board through a fleet of 4 Piaggio Aero P180 Avanti II aircraft owned by ENAV. The crew is usually composed of 2 pilots and 1 FIO, averaging more than 1,300 flight hours per year. These specially equipped aircraft can perform in-flight checks without the need for ground-based apparatus, obtaining results in real time and at all times in observance of international regulations.

From 2023, the Flight Inspection and Validation service can count on a new mobile validation platform (RIFIS), developed by ENAV and dedicated to the validation of procedures used by helicopters.

The Flight Inspection and Validation Structure is also active in the field of research. In fact, the fleet's aircraft are used as a technologically advanced "laboratory" thanks to which it is possible to carry out tests for the experimentation and validation of new ATM projects.

Interventions related to the provision of air navigation services

Traffic figures were higher in 2023 than in the previous year, especially at domestic airports serving tourist destinations. In order to effectively meet the demand for en-route and terminal ATC capacity, and to optimise and harmonise air traffic flow management, it was necessary to gradually reinstate the constraints on the use of the ATS Network and airspace in 2023, which had been suspended during the 2020-2021 period due to the strong reduction in demand because of the pandemic.

Following up on actions taken in previous years and supplementing the achievements of the Free Route Airspace Italy Project (FRA-IT) in airspace above 30,500 ft (around 9,000 metres), in 2023 – thanks to the coordination with the Italian Air Force –, ENAV maximised Airspace Availability, continuing the activities of updating and synchronising the ATS Network in the airspace below the FRA-IT and in Terminal areas and implementing initiatives to achieve performance improvements for operations in airport movement areas.

In relation to Free Route Airspace Italy (FRA-IT), in 2023, about 41% of the assisted air traffic benefited from a reduction in the total flight distance from the departure airport to the destination airport (gate-to-gate). The overall reduction is estimated at around 18.1 million planned km (equal to approximately 33 km per individual aircraft), with a consequent saving in terms of fuel needed for en-route flight operations estimated at around 72.5 million kg overall and a reduction in CO2 emissions estimated at around 229 million kg.

In a general framework that – compared to the pre-pandemic period and the situation prior to the Russian-Ukrainian conflict – saw the emergence of new City Pairs, an increase in fuel costs and, consequently, changes in air traffic flows, while flight paths in the FRA-IT airspace have led to a reduction in the total planned distance, efficiency in air traffic management and optimal conditions in the use of national airspace have led to an increase in the "Occupancy" value of national airspace, which in 2023 was higher than the value recorded in 2019: on average, 1 minute more flight time per assisted flight.

The attractiveness of the use of Italian airspace has been supported by the combination of excellent performance in terms of capacity and predictability and ENAV's ability to implement numerous flight efficiency measures that have led, under the same conditions, to an increase in the efficiency of the flight paths that can be planned and, consequently, to an optimisation of fuel consumption and a reduction in the associated CO2 emissions into the atmosphere.

The added value determined by the set of interventions carried out by ENAV, in addition to finding evidence in the increase of flights planned in Italian airspace (Occupancy) rather than in contiguous airspaces, is further proven by the reduction recorded in the average length of routes ("Total Route Length") planned by Airspace Users in 2023.

If in the FRA-IT airspace the constraints that characterised the previous ATS Network had already been removed, allowing Airspace Users to plan and fly direct paths from a defined entry point into national airspace to an exit point, by continuing this approach, in 2023, supplementary measures allowed further harmonisation of flight profiles involving military areas. In collaboration with the Italian Air Force, the application of the "Flexible Use of Airspace" (FUA) concept was given maximum impetus, and measures were implemented to further reduce planned/flown distances, with results that can be quantified in a reduction of about 2.43 million kg of fuel and a consequent reduction of atmospheric emissions of CO2 estimated at about 7.65 million kg.

Within the framework of multi-year projects that intend to further integrate and optimise the ATS Network in Terminal areas, improving the balance between Flight Efficiency, Capacity and Predictability, in 2023, ENAV continued to implement the contained actions resulting from:

    1. Performance Based Navigation Transition Plan (PBN-TP), publishing satellite-based instrument flight procedures to enable the gradual phasing out of technologically obsolete terrestrial radio beacons, such as Non Directional Beacons (NDB) and Locators;
    1. Transition of the provision of approach control services, from ATS Units co-located with the Airport ATS entities, to Area Control Centres (ACCs) and which, at the end of 2023, saw the responsibility for the provision of Turin's approach control service pass to Milan ACC (end of November) and saw the responsibility for the provision of Venice's approach control service pass to Padua ACC (end of December).

In total, the two programmes contributed an estimated 5.8 million kg of fuel in terms of Flight Efficiency in 2023, corresponding to approximately 18.3 million kg of lower CO2 emissions into the atmosphere.

Within the framework of the PBN Transition Plan which, with no change or even an improvement in the level of service provided, entails the reduction of energy consumption and electromagnetic impact for the provision of air traffic services, to the 34 decommissions in the two-year period 2020-2021, a further 3 radionavigation systems are to be added, with a consequent reduction in consumption for the ordinary and extraordinary maintenance of these systems, as well as in the costs and fuel consumption of the vehicles used to reach the remote sites where these radio-navigation systems were located.

To complete the picture of operational implementations which are relevant in terms of sustainability, it is important to mention the implementation plan of the new Arrival Manager tool (AMAN). The implementation of the new AMAN at the Rome ACC carried out in 2022 led to a reduction of approximately 32,950 NM (nautical miles) in the total trajectories of air traffic approaching the Rome Fiumicino airport during the 2023 financial year, enabling a correlated reduction in fuel consumption estimated at approximately 366,000 kg and a reduction in CO2 emissions into the atmosphere of approximately 1,154,000 kg.

A similar implementation took place in December 2023 at the Milan ACC, where the AMAN system was implemented to improve the management performance of approaching traffic at the Milan Malpensa, Milan Linate and Bergamo Orio al Serio airports.

Projects connected with the development of Advanced Air Mobility

The future of sustainable mobility will also be reached through the development of Advanced Air Mobility and its Urban component.

In accordance with the "National Plan for Advanced Air Mobility", prepared by ENAC, the Group and, in particular, the Parent Company are collaborating with Government and Private Stakeholders in defining the proposed regulatory framework that will enable the development of Advanced Air Mobility in Italy.

Following the Memorandum of Understanding and cooperation agreements with ENAC and the other sector Stakeholders, as well as its experience gained in the creation of the ATS Network, ENAV is proactively contributing to the definition of the development of an air connection network between the nodes of a future general mobility system (airports, stations, ports, interchange centres and hubs, logistics hubs, etc.) that can support the effective use of innovative electric aircraft (drones, but also vertical take-off aircraft, or eVTOL), so as to help to create the conditions for innovatively managing airspace.

Under the stimulus of ENAC and in synergy with the other players in the sector, the Group companies are providing their technical and operational contribution to define:

  1. the national and supranational regulatory framework, a necessary part of the development of the aerial operations of Unmanned Air Systems (UAS), with remote pilot and/or automated/autonomous operations, to be conducted in VLOS, EVLOS and BVLOS within the national U-Space;

    1. the criteria for the design, evaluation of interference and implementation of the network of connecting, arrival and departure routes between advanced mobility nodes (airports/heliports and vertiports and so-called "sandboxes");
    1. the procedures for managing interference between Air Traffic Management (ATM) and Unmanned Traffic Management (UTM), in order to evolve services for Airspace Users from the logic of segregation to one of integration and dynamic reconfiguration of the U-Space;
    1. basic and additional services dedicated to new aircraft and the conditions for certification of U-Space Service Providers (USSP).

The development of new operational concepts, new infrastructures and networks, new air services and operations will expand the supply of products and services available to the public and businesses and will enable, albeit gradually, the development of a new segment of air transport that will make it possible to reduce and, in some cases, replace polluting vehicles with innovative methods of electrically powered air transport.

2. Stakeholders

Stakeholder engagement

Stakeholders are fundamental in the process of value creation and are considered an integral part of the responsible and sustainable management of the business, so stakeholder engagement is an essential process for the Company, and ENAV, over time, has strengthened it further through stakeholder management.

In 2023, dialogue continued with the most representative stakeholders, with a view to maintaining ongoing relations through a programmatic and proactive approach to managing their needs and expectations. The development of long-term relationships increases the trust of both internal and external stakeholders and strengthens the Company's image and reputation.

In its relations with its stakeholders, ENAV pursues a five-step strategy:

Investor Relations and financial disclosure

ENAV has always placed a great deal of attention on its relations with investors, financial analysts and the financial community in general, establishing the Investor Relations structure in order to manage these relations in a continuous and effective way.

There are many occasions for dialogue: conference calls, in-person and virtual meetings, financial an industry conferences, site visits and roadshows. In these events, the management team, typically the CEO (Chief Executive Officer) and the CFO (Chief Financial Officer), together with the head of Investor Relations, disclose to the financial community the main results for the period (quarterly, half-yearly, annually), business trends and strategy guidelines, and the team is available to answer any questions received from participants.

All the economic and financial information related to the Company, as well as the main share performance indicators and the financial analysts' opinions can be found in the Investor Relations section on ENAV's website.

A dedicated mailing list is also available to the financial community, which the Company uses to periodically communicate information concerning ENAV, as well as an e-mail address through which Investor Relations answers questions from investors or financial analysts in the event of new business activities or particular market trends.

During 2023, ENAV had approximately 240 interactions with institutional investors, both in person and remotely. In addition to investor relations, ENAV maintains frequent contacts with financial analysts covering the stock (known as "sell-side"). The 10 analysts who covered ENAV stock in 2023 come from major Italian and foreign brokerage firms, some of whom specialised in infrastructure firms, and periodically publish reports and updated analysis of ENAV's activities, performance and financial position. Of these ten analysts, at the end of 2023, eight had a "BUY" rating on the ENAV stock, while two had a "HOLD" rating.

Finally, it is important to underline that during the year the interest of the main institutional investors in ESG issues and in the activities undertaken by ENAV on this front further increased. In order to ensure sustainability in the Company's long-term business, ENAV includes a specific section on sustainability in its institutional presentations to investors, with a view to increasing transparency on its activities, involving investors in its stakeholder management initiatives and participating in financial conferences and events on the ESG matters.

ENAV plans to further enrich interactions and discussions with the financial community in 2024, taking advantage of conference calls, roadshows and financial conferences. In addition, the Company aims to expand its investor base, focusing on:

  • investors located in geographic areas not reached during the listing process;
  • investors with a medium- to long-term investment perspective, with a focus on Sustainable and Responsible Investment (SRI) funds, expanding its disclosure on ESG issues;
  • specialised infrastructure funds.

ENAV share performance

ENAV has been listed since 26 July 2016 on the Mercato Telematico Azionario MTA (now EXM – Euronext Milan) managed by Borsa Italiana S.p.A., and is currently the only Air Navigation Service Provider (ANSP) to be listed on the capital market.

Since the date of its listing, the ENAV stock price has risen by 4.1%, with a market capitalisation as at 31 December 2023 of about 1.86 billion euro.

During 2023, the stock registered a negative trend from its opening price of 3.96 euro at the start of the year, closing the year at 3.44 euro, with a decrease of about 13%. The performance of ENAV shares during the year was mainly influenced by exogenous factors such as the Russian-Ukrainian conflict and the increase in interest rates and inflation.

The highest share price in 2023 was on 6 February, with a price of 4.37 euro, while the lowest price was on 23 October, at 2.98 euro.

Shareholding structure

At the end of 2023, ENAV's share capital amounted to 541,744,385 euro and remained unchanged compared to 2022. The MEF (Ministry of Economy and Finance) holds a 53.3% stake in ENAV while the remaining 46.7% is floated on the Italian stock exchange (Borsa Italiana).

The detail of ENAV's shareholding structure resulting from shareholder identification conducted in November 2023, divided by type and geographical area, is shown below.

Relations with industry organisations, institutions and associations

ENAV's attention to the civil aviation community not only takes the form of the air traffic control services it offers, but also through collaboration and participation in activities, also at an international level.

ENAV operates in a highly regulated sector, with a predominantly international perspective due to the nature of the aviation industry, which has many elements of regulatory complexity.

The main industry organisations, institutions and associations with which ENAV collaborates:

  • International Organisations and Institutions
    • European Commission
    • EUROCONTROL European Organisation for the Safety of Air Navigation
    • ICAO International Civil Aviation Organisation
    • EASA European Union Aviation Safety Agency
    • CANSO Civil Air Navigation Services Organisation
    • EUROCAE European Organisation for Civil Aviation Equipment
    • A6 Alliance
    • SESAR Deployment and Infrastructure Partnership
    • SESAR 3 Joint Undertaking
    • FAB BLUE MED
  • National Organisations and Institutions
    • ENAC National Civil Aviation Authority
    • ANSV National Agency for Flight Safety
    • AM Air Force
    • MEF Ministry of Economy and Finance
    • MIT Ministry of Infrastructure and Transport
    • ASI Italian Space Agency

The Company is subject to the supervision of the National Civil Aviation Authority (ENAC) and complies with technical-operational norms and standards drawn up by international, EU and national institutions and organisations. The issuance of new regulatory provisions or changes to the existing regulatory framework that are applicable to the scope of activities of ENAV and the Group companies has a significant impact on ENAV's operations, organisational and financial management and development plans.

With this in mind, ENAV operates directly and plays roles at various levels in the technical and governance activities of the aforementioned organisations, contributing with its own resources to guide the evolutionary and modernisation processes of the European and international ATM system.

For ENAV, these activities not only represent a confirmation of its authority in the ATM field at national and international level, but also a valuable opportunity to participate directly in the orientation of strategic choices related to the design, development and management of new-generation ATM systems, safeguarding and enhancing the investments made to guarantee a cutting-edge service for users as well as to ensure the strategic positioning of ENAV Group companies in a commercial perspective.

Moreover, ENAV plays an active role through participation in cooperation agreements, partnerships and bimultilateral programmes and is an integral part of the initiatives aimed at creating the Single European Sky (SES), promoted and supported by the European Commission, EASA, EUROCONTROL and other EU bodies and organisations.

For example, in the context of the SES, ENAV participates in SESAR research, development and implementation activities and coordinates the "FAB BLUE MED" project aimed at the creation of a Functional Airspace Block in the central/south-eastern Mediterranean area, with the primary involvement of EU states (Cyprus, Greece and Malta in addition to Italy) and non-EU states (Israel and North Macedonia).

Lastly, ENAV holds shares in international companies in the field of satellite services (Aireon, ESSP).

Regarding the management of activities concerning relations with organisations, institutions and sector associations, ENAV has implemented specific Quality Management System Procedures, which define the processes, responsibilities and internal and external actors involved. More specifically:

  • Procedures relating to international regulations and the participation of ENAV personnel in the activities of international organisations: these Procedures define the processes and methods for engaging internal resources and the national and international organisations and institutions that are entitled to issue and amend standards for ENAV (e.g., Procedures for international participations and for consulting International Regulations). Further initiatives are also in place, which identify areas of risk/opportunities that regulations may create in the life of the Company and which provide tools to monitor and influence the regulatory sphere as necessary, in accordance with the objectives set out in the Business Plan, by organising the lines of action, i.e. planning the activities and methods by which ENAV Group objectives are identified, developed and pursued, supporting the implementation of concrete measures and the verification of the progress of activities (e.g., the International Regulatory Action Plan, updated and published annually);
  • Procedure for accessing European co-financing with which ENAV Group companies must comply: this Procedure regulates in detail the process for participation in the various co-financing programmes made available by the European Commission (e.g., Horizon Europe, Connecting Europe Facility, Next Generation EU).

Main ongoing activities:

  • Development and implementation of a structured international regulatory compliance monitoring system, through a dedicated tool, with the aim of making the compliance of the Company's activities with international regulations even more accurate, timely and quantifiable → Implementation of monitoring tool and internal cooperation expected within the first half of 2024.
  • Update of the European legislative package known as Single European Sky 2+, which has a major impact on the aviation sector and the activities of the ENAV Group. The pro-active participation in coordination with other European ANSPs, national and international bodies and organisations led to a major revision of the initial proposal made by the European Commission in September 2020 → Review of several key areas for ENAV and realignment of content to the Company's strategic lines (this activity will continue throughout 2024).
  • Full operation of the newly-established SESAR 3 Joint Undertaking and SDIP Consortium, as well as the co-funded projects promoted and managed under their auspices. The European Commission has entrusted these entities with the mandate to work to ensure the synchronisation and coordination of SESAR research, innovation and deployment activities, and they see the joint activity of the main ANSPs, airports and airlines together with Eurocontrol → Development and strengthening of the consultation and coordination processes of the SESAR Deployment and Infrastructure Partnership for full coordination of the technical-operational deployment activities in support of the Single European Sky.

The relationship with industry organisations, institutions and associations is one of the material topics for the Company, and in this sense over the years the Company has identified the regulatory dimension related to it as one of the areas on which to focus in the Business Plan for the risks and opportunities it may create.

To this end, the adoption of and compliance with the aforementioned Procedures are essential to mitigate the potentially negative impacts arising from relations with sector organisations, institutions and associations. In particular, being aware of the state of development of the international, community and national processes, defining the strategic areas and priority issues to be monitored for the achievement of corporate objectives, actively participating in the various international and national decision-making fora promoting ENAV's interests, positioning and role, the activities carried out, the investments made as well as the skills acquired – which represent the success factors and the competitive advantage that characterises the ENAV Group –, all that minimises the risk of negative impact of the activities.

With this in mind, monitoring actions were implemented to identify critical activities and their progress index, as well as the identification of opportunities for ENAV, in relation to the planning set out in the Business Plan. Once critical issues and opportunities have been identified, action is taken in a synergistic manner, including coordination between external bodies, institutions and organisations and/or ENAV Organisational Structures responsible for the topic.

The process involves, also through Quality Management System initiatives, the identification of the risks/opportunities that international regulations, international strategic positioning and the achievement of co-funding may create for the Company and the verification of the progress of related activities (e.g., Action Plan International Regulation, Procedure for Monitoring Reporting, external reporting to financing bodies and MIT, and internal reporting to the Supervisory Body). Priority regulatory areas are defined, the external and internal actors involved are identified and the progress of activities is also constantly monitored, through the periodic updating of the Action Plan itself, in cooperation with the Organisational Structures concerned.

The effectiveness of what the Company has put in place can be defined on the basis of the alignment of regulatory and international planning developments with the Company's strategic lines and activities.

In the context of the strategies deployed by the ENAV Group to manage environmental, social and ethical impact issues in an effective, inclusive and circular manner, participation in the various European co-financing programmes through which the European Commission provides investments aimed at accelerating, among other things, the ecological and digital transition is also worthy of mention.

During the year under review, the ENAV Group saw the recognition of significant co-funding for the implementation of projects aimed at reducing per capita emissions of climate-changing gases in Italy, in line with the broader European Green Deal Programme, as well as activities envisaged in the Investment Plan and prescribed by the Regulation (EU) no. 2021/116, issued to support the implementation of the general plan for air traffic management in Europe, whose content is binding for Italy in the same way as other European countries.

Future goals Timing
Primary role of ENAV in Traffic Management for UAS - UTM;
ENAV, together with its subsidiary D-Flight, and in cooperation with Italian Authorities, plays a
driving role in this new sector, with enormous benefits on a social and economic level, both on a
European and international level. The recognition of a leadership role offers ENAV and the Country
System valid commercial opportunities for the supply of services, know-how and infrastructure
systems on the international market.
2024 - 2026
In addition, the subsidiary Techno Sky received the necessary authorisations from EASA for the use
of drones in the monitoring of certain technological systems, with considerable benefits in
environmental and economic terms.
ENAV's primary role in Higher Airspace Operations (HAO) and Space Traffic Management (STM):
The HAOs and STM have the aim of ensuring the safe development of airspace operations at higher
altitudes than those currently used by traditional aviation, reducing the risk of collisions and
interference, in cooperation with the ATM, promoting the long-term sustainability of space
activities.
2024 - 2026
From that point of view, ENAV is playing an active role in important initiatives, in synergy with the
national regulator ENAC and with other national and international actors. An example is the "ECHO"
(European Conops for Higher Airspace Operations) project, which after having defined the
operational concept for the development of this new type of traffic, has recently started the second
phase (ECHO 2) for the definition and validation of solutions for the integration of HAOs in the ATM.
Intercept market opportunities related to the ATM Data Services Provision (ADSP) concept
addresses in the legislative proposal SES II+. These opportunities can be seized directly by the ENAV
Group or through its subsidiaries (ESSP, Aireon, etc.).
2024 - 2026
Future projects Description
CoFlight and 4Flight In partnership with the French provider DSNA and the industrial consortium Leonardo –
Thales, ENAV participates in the "CoFlight" programme for the design, development and
implementation of the new "Flight Data Processing" (FDP) system.
In addition, ENAV is involved in the development of an innovative interface for ATM operations
management by operations personnel (4-Flight).

Customer relations

Among the stakeholders of the ENAV Group, air navigation companies, together with the other components of commercial aviation, play an absolutely central role as customers of the ATS services provided.

Through its Customer Relationship structure, ENAV has developed an effective network of relationships over recent years. Proactivity is the hallmark of the system, supported by a network of operational cooperation agreements signed with major air transport operators.

By virtue of these relationships and cooperation, ENAV ensures a constant and up-to-date flow of information between providers and customers and consequent involvement in activities. Thanks to the operational appendices included in each agreement, dedicated to professional enrichment and joint training activities, ENAV has an effective tool to understand customers' needs and expectations better, aligning, where necessary, service requirements to the dynamic needs of the aviation sector.

Operational "side-by-side" activities with airlines, such as Observer Flights for ATCs (Air Traffic Controllers) and access to pilots' lounges, are now a well-established routine among the most efficient in the reference landscape. The programmes shared with the companies constitute a consolidated work agenda that allows for general or specific information activities, such as Open Days, Workshops, Webinars and various meetings, including the participation of pilots in training sessions for ATC personnel.

Among the initiatives attended by Operations, the thematic web meetings for various implementations, e.g., the implementation of Digital-ATIS and DCL in Datalink at Rome Fiumicino, the Pilot's conferences in cooperation with ADR – Aeroporti di Roma, and the "ramp-up" sessions dedicated to individual airlines in anticipation of the summer season, are of particular interest.

The Annual Customer Satisfaction Report and the six-monthly Monitoring Reports allow the effectiveness of the actions taken to be monitored, while qualitative feedback given annually by Airspace Users when completing the questionnaires submitted complete the indicators used in this regard.

The organisation of customer relations, the user-friendliness of the initiatives promoted and the constant support provided to customers of ATS services give the Customer Relationship service a position close to excellence in customer ratings.

IDS AirNav provides a support service for all customers with an active maintenance contract. As part of the Services area, the Customer Care Organisational Structure carries out the first analysis of technical support requests made by customers (users of IDS AirNav products). This initial support phase can end with instructions (or a Procedure) for the removal of the problem that was presented and/or with direct support in the use of the system with a workaround, possibly involving the Product Management and System and Software Engineering Organisational Structures.

When managing customer satisfaction, the "Freshdesk" tool can be used to generate a series of different types of indicators that make it possible to monitor:

  • the number of support requests submitted;
  • the software for which support requests are received;
  • average resolution times;
  • the reasons for requests that can be solved during the initial support phase.

These indicators are shared and distributed to the various internal stakeholders who need details to:

  • define, adapt, start commercial actions and/or strategies;
  • solicit greater attention and support in the technical management of the customer;
  • direct effort and resources to those areas (or sub-areas) of the system that present problems most frequently;
  • identify any common elements for the medium/long-term development plans for the system.

Since some of the products developed by IDS AirNav provide operationally critical functions, a 24-hour support service was activated in the second half of 2023. Currently in the pilot phase for only one product ("CRONOS") and for some customers, the service allows users to receive immediate assistance by contacting a single telephone number, and if necessary, by routing the request to on-call resources.

D-Flight has a specific Customer Support Service ("Help Desk") in order to direct users to a single communication channel. The Help Desk is a multi-channel support service available in Italian and English, offering support to users of the platform managed by D-Flight through:

  • a synchronous channel available in different modes:
    • Phone: a dedicated telephone infrastructure;
    • Live Chat and Live Agent (chatbot) expected to be delivered during 2024 i.e., a Live Chat that centralises and automates the main messaging channels (such as social networks and instant messaging applications) used by users to request support; a Live Agent (chatbot), through which customers can request support from a virtual, customised widget on the D-Flight website;
  • a traditional asynchronous channel (back office), which can be provided if the user experiences difficulties in using the platform or accessing the services provided by D-Flight. Accessing the D-Flight website, the user can carefully consult the FAQs, video guides and User Manual. In addition, users can open a "Trouble Ticket" (TT) using and filling in a form available online for requesting support.

Moreover, with a view to improving the quality of the service offered, D-Flight has equipped itself with a tool aimed at detecting the Customer Satisfaction Level: both types of channels have an optional user satisfaction survey system triggered following each support request. The results of this survey are presented internally to D-Flight management on a quarterly basis. In addition, specific internal analyses are carried out aimed at recovering Customer Satisfaction for reviews that received a low rating.

The sustainability network

Sustainability Makers

Active participation in a series of networks focused on sustainability is a commitment that the Company has made and continues to make with determination, in the knowledge that engaging with the policies and projects developed by other companies, regardless of sector, is a valuable element of learning and growth.

Sustainability Makers is a reference association for professionals dealing with sustainability and corporate social responsibility in their capacity as Company managers, consultants and researchers, one with over one hundred managers and professionals dedicated to issues of Corporate Social Responsibility. ENAV's commitment is also substantiated by the participation of its Head of Sustainability and CSR in the Board of Directors of Sustainability Makers.

Global Compact Italia Foundation

Since January 2021, ENAV has been part of the Global Compact Network Italia Foundation, which makes the Network's mission its own one and undertakes to spread knowledge of the United Nations Global Compact (UNGC) by favouring an increase in membership in Italy and by promoting a commitment to encourage corporate sustainability on the part of participating Italian companies and organisations.

Salone della CSR e dell'innovazione sociale

Since 2019 ENAV has taken part in the Salone della CSR e dell'Innovazione Sociale, the most eagerly awaited event among sustainability advocates. Recognised as the main event in Italy dedicated to CSR, the Salone has contributed to the spreading of a culture of social responsibility, provided opportunities for updating to attendees and facilitated networking among the various social players.

ASVIS

ENAV is a member of the Italian Alliance for Sustainable Development (ASviS – Alleanza italiana per lo Sviluppo Sostenibile), an association founded on 3 February 2016 on the initiative of the Fondazione Unipolis and the University of Rome "Tor Vergata". The aim is to increase knowledge in Italian society, in businesses and in institutions of the importance of Agenda 2030 for Sustainable Development and to drive them into achieving the Sustainable Development Goals (SDGs) through:

  • the development of a sustainability culture at all levels, orienting production and consumption models to that end;
  • analysis of the implications and opportunities for Italy associated with the Agenda for Sustainable Development;
  • a contribution towards the definition of an Italian strategy targeted at the achievement of the SDGs (including by the adoption of analytical and predictive tools that assist in the definition of sustainable development policies), and the realisation of a monitoring system of Italy's progress towards achieving SDGs.

EticaNews

ENAV is part of the ET.group, a project developed around ETicaNews, devised by a group of journalists and professionals. The publication was founded along three guidelines:

  • journalism on ethics, i.e., dealing with themes that both promote and give voice to a society that is sustainable from an economic and social perspective;
  • ethical journalism, meaning that it is independent of advertising, political or relational links, placing itself under the guarantee of an ethic-scientific committee;
  • wikietico journalism, i.e., a type of journalism that aims to give voice to the network of stakeholders and readers and to involve them in the project.

CEO for Life awards is an initiative founded by HR Community, which brings together the CEOs of the most important companies in Italy committed to sustainable development and to which ENAV has been signed up since 2021.

Associazione Infrastrutture Sostenibili (AIS – Sustainable Infrastructure Association)

AIS is a technical-scientific association, which characterises itself as a think tank of excellence, positioning itself as an authoritative and valuable interlocutor for public and private institutions.

The main objective of the Association is to foster the dissemination of a broad and qualified culture of sustainability and an increasing awareness of the social and economic value of having sustainable infrastructure.

3. People

People highlights
Employees 4,254
New recruits 419
- of which under 30 years 322
Hours of training provided 236,243

The Group's people are the key factor in designing and making sustainable the sky of the future. Thanks to the dedication and professionalism of its people, the ENAV Group is able to provide services of the highest quality for air transport, while maintaining a constant commitment to creating an inclusive, collaborative and sustainable working environment in which everyone can feel valued and involved.

Sustainability culture

Ever since the ENAV Group decided to invest decisively in sustainable development, one thing became immediately clear: in order to achieve any goal, it is necessary to start with people.

In ENAV, the human factor is decisive and any objective must necessarily be shared at all levels. However, developing a "culture of sustainability" is more than a corporate objective. In fact, this meant starting a real change management journey to raise awareness on the topic of sustainability.

For this reason, in order to spread the "culture of sustainability" in ENAV, a three-pronged strategy was developed.

Motivation Capacity Action
INSPIRE INFORM ENGAGE
To motivate change, the ENAV Group
provides positive examples
(Internal Ambassadors and external
guests)
To support people during their journey,
the ENAV Group provides information
and practical resources to use
The ENAV Group supports people in
taking action with simple activities
within everyone's reach

The Sustainability Ambassadors

The Sustainability Ambassadors are ENAV people from different functions and company offices who have the task of acting as a "megaphone" for all activities related to ESG issues; they are people with a keen interest in the subject, and are responsible for spreading the culture of sustainability within the ENAV Group. In 2023, a new "call to action" was launched in order to expand the group of Ambassadors, which today consists of more than 60 people.

The Sustainability Portal in the intranet

The "Sustainability" Portal is dedicated to ENAV people and is a constantly updated magazine organised in three areas: ENAV Sustainability News, World Sustainability News and the Sustainability Document Library.

Storie In-sostenibili (Unsustainable Stories) Podcast

The podcast is divided into 10 episodes that tell "unsustainable" stories through testimonies, interviews and news events. The episodes cover topics such as occupational health and safety, disability, fast fashion, sustainable cities, control of production chains and other topical issues.

Moreover, the ethical principles companies can no longer ignore are highlighted along with how personal behaviour, before collective behaviour, comes through knowledge and awareness.

The aim of the podcast is therefore to create awareness in everyday behaviours. Indeed, real change comes through the actions of each person.

Diversity and inclusion

For the ENAV Group, promoting diversity and inclusion is a moral imperative, because everyone has the right to express themselves to the best of their abilities in a working environment that is fair, inclusive and respectful of individual differences.

The ENAV Group has equipped itself with a Diversity and Inclusion Policy, with a view to concretising its commitment to enhancing the value of its human resources and promoting the support of Policies in favour of inclusion, diversity and equal opportunities.

The Policy is inspired by national and international reference principles and values in the field of diversity and inclusion, including the "Charter for Equal Opportunities and Equality at Work" promoted by Sodalitas, the UN Global LGBTI Standards for Conduct, the UN Women and UN Global Compact – Women's Empowerment Principles, the United Nations Equal Pay International Coalition (EPIC). Preparatory actions were carried in 2023 out that will lead to the Policy's updating in the first half of 2024 along with the establishment of a Steering Committee with a specific mandate on gender equality.

The dedicated Organisational Structure – Talent Experience, Diversity and Inclusion Initiatives, which is responsible for collecting and directing initiatives capable of promoting an inclusive culture aimed at enhancing the skills of each individual – focused its attention on the phase of analysis and knowledge of the main areas of Diversity that characterise the organisational culture and scenario of the ENAV Group, launching various programmes and actions in 2023.

In addition, in January 2023, a new Trust Advisor (a specialised, external and impartial figure) – provided for in the Regulation on Abuse, Harassment and Violence in the Workplace, which the ENAV Group has adopted – was appointed to manage and carry out functions to prevent and combat discrimination, abuse and harassment in the workplace. The Advisor works in cooperation with the HR Department and the Equal Opportunities Committee, activating processes for the care and protection of labour relations at risk of discrimination or harassment. The fruitful cooperation between the actors involved on the issue has made it possible to intervene effectively in the field of preventing and combating situations of discrimination, abuse and harassment in the workplace. In particular, nine requests for consultation were received by the Trust Advisor in 2023, two of which were dealt with and deemed irrelevant to the scope of activities and therefore

appropriately addressed; the other cases fell within the scope of possible discriminatory behaviour due to factors related to gender, disability and care burdens16 .

The Trust Advisor's intervention made it possible to act concretely both in a preventive and restorative perspective with respect to specific situations related to the work sphere, ensuring careful cooperation of the HR functions involved, while respecting the wishes of the reporting persons.

The preventive actions instead refer to training processes and awareness-raising initiatives, as well as strengthening Group governance on diversity and inclusion issues.

In the area of training, reinforcement and development paths were set up for women in managerial positions, as well as training initiatives aimed at the entire Company population. For example, together with the partner "Valore D," managerial skills development and cross-company mentorship paths were implemented and specific training "snippets" (in e-learning mode) were proposed on the topics of harassment in the workplace and unconscious bias. In addition, part of the Group's middle management (66 heads of Organisational Structures) was reached with a classroom training course on Diversity Management and Team Management. The corporate population was invited to take advantage of a catalogue of training courses and talks on diversity and inclusion issues, and to participate in the intercompany marathon "4Weeks 4Inclusion" in which the ENAV Group took part.

Awareness-raising initiatives also included participation in the "ValoreD4STEM" campaign aimed at enhancing women's STEM skills, with the involvement of 15 female engineers from the ENAV Group.

Outwardly, initiatives have been implemented to make the ENAV Group known, with the aim of widening the audience of potential candidates and people interested in ENAV's professions and activities to attract the younger generation and promote female STEM careers. In particular, ENAV addressed the younger student population by taking part in the "Fly Future" event and activating the "ENAV meets schools" project, which saw the dissemination of a promotional video at II grade secondary schools throughout Italy and the organisation of pilot meetings at I grade secondary schools in the Rome area to promote knowledge of the professions related to air transport. In addition, ENAV participated in the "Inspiring Girls" Project coordinated by Valore D, through which an ENAV female engineer and an HR figure met with a I grade secondary school with the aim of inspiring the younger generation, with a special focus on girls, towards STEM careers.

The "Diversity and Inclusion" survey and thematic focus groups activated during the year made it possible to gather the most important needs in the areas of diversity, providing the opportunity to activate communication channels, as well as fostering knowledge between people belonging to different Group companies.

In addition, the "Work child balance" pilot project was launched, which aims to intervene in the area of parenting, and the activities initiated in the "Improve yourself" project aimed at workers with disabilities continued. Finally, the "New Routes" project launched in 2022 continued this year, with the aim of supporting people approaching the end of their working career, which represents an important moment of change, with life coaching. The target audience are ENAV Group people whose retirement is expected in the next 4 months. The course consists of four life coaching sessions held remotely and about two weeks apart, with two sessions before and two after retirement.

16 In detail: one case concerned a specific request for advice the HR Department asked the Trust Advisor for management purposes; four reports were handled in coordination between the Trust Advisor and the HR Department following the explicit consent of the reporting persons; two reports remained within the scope of the discussion between the employee and the Trust Advisor, as the reporting persons decided not to activate the informal procedure envisaged by the internal regulatory instruments.

An agreement was signed with a network of services in the field of health (ASL) and job placement of people with disabilities (Rome City Council Office – Job Guidance Centres) in 2023, with the participation of a third sector association for the inclusion of people with disabilities, in order to host a social inclusion traineeship at Techno Sky.

The positive impacts generated by the initiatives promoted in the field of diversity and inclusion are constantly monitored through the collection of feedback and the provision of specific moments for sharing the results with stakeholders. Moreover, downstream of the various activities undertaken (for example Trust Advisor reporting, monitoring of training and development processes for fragile workers, outcomes of the Gender Equality Certification, the pilot project aimed at new-parent workers), it will be possible to orient subsequent actions according to the evidence that has emerged.

Interaction with stakeholders (Equal Opportunities Committee, Heads of Organisational Structures and Company population) enables constant monitoring of inclusiveness issues and their continuous adaptation. The surveys and focus groups activated made it possible to identify the areas of diversity most specific to the ENAV Group (e.g., generational, gender and professional differences), enabling the plan of actions to be oriented in that direction.

FOCUS – "ENAV meets schools" project

The ENAV Group intends to promote meetings between the Company and I and II grade secondary schools in Italy, with the aim of promoting ENAV's professional profiles as a lever of attraction and raising awareness in the new generations, with particular reference to young female students, towards STEM careers.

Also through the organisation of events entitled "Ragazzi in Torre," i.e. educational visits to operational sites where educational and practical activities are offered, ENAV connects the new generations with the aeronautical world. Around 40 institutes and more than 2,000 students were involved in 2023 in a total of almost 100 visits to 20 plants across the country. In addition, orientation initiatives were organised during the year at various schools in the Rome area.

These initiatives reflect ENAV's commitment to contributing not only to the growth of young talent but also to the creation of a meaningful link between the Company and the new generations, promoting a shared development path.

Management and Development

Elevating people management and development to a corporate priority is the most valuable investment in building a sustainable, innovative organisation that can successfully meet the challenges of the future.

The selection of new talent

The ENAV Group has defined a structured process for personnel selection based on the principles of transparency and equal opportunity. This makes it possible to fully appreciate, without any discrimination, the skills and values of every candidate, identifying those who fully satisfy the needs expressed by the various corporate structures to face the present and future challenges of the business.

In particular, the selection process is governed by an ISO 9001 certified Quality Procedure, which ensures candidates are treated with maximum transparency, equal opportunity, uniformity and objectivity in the assessment criteria, and confidentiality in any personal information provided to the Company.

The ENAV Group also uses an internal selection process whereby employees can apply for positions that are more in line with their areas of expertise and experience.

In order to ensure that the hiring process is impartial and objective, both in-house audits and audits are periodically conducted, and actions for improvement in the management and execution of the process are taken based on the results of the selection process.

The selection process

The objective of the selection activities is for the ENAV Group and potential new resources to get to know each other, which makes it possible to anticipate the type of integration possible between the candidate and the Company.

The process is broken down into the following phases, but can be integrated by additional steps depending on the transversal skills required for the job.

During 2023, the ENAV Group consolidated its Employee Attraction strategy, promoting the following activities:

Through participation in Career Days, which are publicised throughout the year in the "Recruiting Events" section of the enav.it website, ENAV meets young talents approaching the world of work, in order to promote the brand and attract new resources.

Initiative Description
Inclusion Job Day Event dedicated to people with disabilities
Job Meeting Events focused on engineering disciplines
STEM Girls Event dedicated to female STEM graduates and graduands seeking employment
Fly Future National orientation and information event for future aviation and space professionals, aimed
at II grade secondary school students enrolled in the last year of school in the Technological
Sector – focus on Transport and Logistics, with a special focus on "female professions"

The LinkedIn Talent Solutions platform is used to carry out external selections and to convey professional opportunities even more extensively, which enabled a wider pool of candidates to be reached, thanks to the use job postings customised according to daily needs.

On boarding of new recruits is followed by established practices aimed at monitoring engagement, performance and development actions necessary to increase the retention of resources.

Approximately five months after recruitment, the direct supervisor of the resource is involved to provide structured feedback on the placement and, at the same time, the HR Business Partner continuously monitors the satisfaction of the new joiner.

Furthermore, with a view to creating greater awareness of environmental and social sustainability issues, 45 newly recruited resources were asked to complete a questionnaire designed to measure sensitivity to green conduct and inclusive behaviour.

Development and enhancement

In an increasingly evolving context affected by constant changes, prompted by technological innovations and profound changes in the social and economic landscape, for the ENAV Group it is essential to offer people growth and development paths that are up-to-date and consistent with their needs.

The Organisational Structure Talent Acquisition, Assessment and Learning is tasked with overseeing the recruiting and internal assessment process as well as monitoring the human capital development lifecycle, ensuring, among other things, career path planning.

54 development assessments were carried out during the reporting year, with the dual aim of assessing the expendability of people to fill specific roles and identifying high-potential resources for whom to create ad hoc development paths in the short to medium term.

At the same time, 8 individual coaching courses were set up to strengthen the less-attended areas, in which direct managers were involved in the definition of development objectives, and 31 individual interventions to complete the leadership courses.

The performance management process is targeted at all ENAV Group people and allows to identify development plans and merit policies, including with the aim of supporting retention.

Training

In an evolving context affected by constant changes and developments prompted by technological innovations and profound changes in the social and economic landscape, for the ENAV Group it is essential to offer our people growth and development paths that are up-to-date and consistent with their needs.

To pursue this objective, the ENAV Group defines a Training Plan annually, designed based on inputs such as:

  • organisational transformations and the need for change management;
  • Company Training Policies;
  • needs arising from the performance management process;
  • needs arising from recruiting and assessment processes during the people development cycle;
  • needs expressed by the Group's individual structures based on the need to develop knowledge and managerial skills in the specialised domains of the assigned resources.

In defining the Annual Training Plan, special attention is paid not merely to strategic drivers and the needs emerging from the organisational structures, but also to the integration of training plans with the wider human resources management system.

Managerial and specialised training activities are managed precisely to emphasise the focus on managing the life cycle of the individual within the Company, with a special focus on their development needs. These activities are carried out according to the Procedure defined in the Company's Quality Management System, which in addition to describing the process, provides specific moments for evaluating the quality of the initiatives, in terms of satisfaction and effectiveness of the training.

The consolidated adoption of distance learning and the subsequent reintroduction of some classrooms in synchronous mode made it possible to provide over 50,000 hours17 of training to all ENAV Group personnel in 2023.

The training activities were divided into five areas of intervention:

17 Does not include operational training hours.

MANDATORY

work essentials

22,860 hours 3,623 people

Mandatory training courses fulfilling regulatory obligations, in areas such as Occupational Health and Safety, Italian Legislative Decree 231/2001, GDPR 679/2016, Information Security and Travel Security. They are conducted asynchronously via a Learning Management System with automated or procedure-defined enrolment processes to ensure that they reach the entire target population

• Update on Occupational Health and Safety

  • Update on GDPR 679/2016 (2023 edition)
  • Update on Italian Legis. Decree 231/01 (year 2023)

STAY ON BUSINESS prerequisites for effectiveness 7,586 hours 393 people

Projects aimed at the development and consolidation of core job skills such as IT and language skills. They are conducted in synchronous or asynchronous mode and, as far as language training is concerned, offer differentiated courses according to individual needs: from e-learning to one-to-one and thematic language workshops

  • Asynchronous training on the Office 365 package
  • Language training in e-learning, blended (e-learning and live conversation), one-to-one mode and thematic workshops in English
  • Language training in other languages (French, Spanish and Portuguese)
  • E-learning language training dedicated to Air Traffic Safety Engineering Personnel ("ATSEP") for alignment with EU Regulation 373/2017

STAY UP TO DATE

6,607 hours 478 people

continuous updating of individual skills

These represent the response to specific individual needs with the aim of keeping professional skills aligned with the evolution of the organisation and the context. They are carried out in synchronous and asynchronous mode, using external suppliers or expertise available within the ENAV Group

  • Training course "Procurement above and below the thresholds in the new code"
  • Learning Square, initiatives implemented by HR Community for professional development on topics relevant to organisations
  • Courses on Auditing techniques for personnel from different organisational structures, with the aim of standardising how quality processes are managed
  • Transport of dangerous goods and the ADR Regulation
  • Environmental Emergencies course

*The total hours of training provided include specialist management, legal and language training (environmental, WHS and operational training hours are excluded).

Operational Training

In-house training of ENAV Operational personnel

Being an Air Traffic Controller (ATC) requires constant attention and safe and efficient operational behaviour. The in-house training of ENAV Operational personnel is aimed at transmitting the skills necessary to operate in a highly reliable environment.

Indeed, whether they are in front of a monitor with lighted indications, or in an airport Control Tower, ATCs must constantly demonstrate their skill and ability to direct and manage the pilots with whom they are in constant radio contact. The Air Traffic Controller performs a series of on-the-spot assessments related to the safety and efficiency of the assisted aircraft to ensure the continuous maintenance of separation (minimum vertical and horizontal distances) between aircraft in flight.

For these reasons, ENAV pays special attention to the development of skills through classroom and on-thejob training, which are decisive factors for reaching the goals.

The training of Air Traffic Controllers, Flight Information Service Officers (FISOs) and aeronautical technicians is ensured by a dedicated organisational structure, whose mission is to oversee the training on air navigation services for both ENAV Group operational resources and external customers.

The training courses are modulated in accordance with the educational standards laid down by sectoral, national and international regulations, with particular reference to the Single European Sky regulations.

Because of this, certified and uncertified training design activities must meet certain general requirements in order to achieve the highest quality levels. ENAV therefore defines specific targets to achieve in developing its training, such as:

• to clearly define the general goals and specific objectives that the training aims to achieve;

  • to break down the objectives of skills development in terms of knowledge, ability and behaviour;
  • to define the process conditions and the teaching methods necessary to conduct the training and the system of verification of the objectives.

Each training programme must therefore always provide information on the structure and duration of the training, the methods of delivery, the characteristics and needs of the target population, the teaching objectives and the applicable reference legislation.

In-house operational training increased significantly in 2023 due to the recruitment of new SATCO (Student Air Traffic Controller) personnel.

Hours of in-house operational training (classroom and e-learning) ENAV

In-house training of TECHNO SKY Operational personnel

Technical operational training is also provided by Techno Sky, in particular through specific training courses for technical personnel involved in the operation, maintenance and installation of communication, navigation, surveillance and air traffic management systems (CNS / ATM).

The following courses were delivered during 2023:

  • technical training for ATSEP personnel18 (except "Basic" and "Qualification training") to acquire the necessary skills to operate CNS/ATM equipment used by ENAV for air traffic control;
  • technical training for technical-engineering personnel not related to ATSEP skills, i.e., technical courses on specific topics needed for Techno Sky activities.

In-house training of IDS AirNav Operational personnel

In continuity with previous years, the 2023 training pathway can be traced back to the following requirements:

18 ATSEP ("Air Traffic Safety Engineering Personnel") is the ICAO (International Civil Aviation Organisation) recognised term for technical personnel involved in the operation, maintenance and installation of communication, navigation, surveillance and air traffic management systems (CNS / ATM).

  • maintaining or enhancing technical-operational skills;
  • introducing operational activities to newly recruited resources;
  • managing the termination of employment relationships.

The following training methods were used for these purposes:

  • classroom or e-learning training delivered by IDS AirNav in-house personnel or purchased externally;
  • operational coaching (contextual to the activities of existing projects);
  • study or self-study (possibly supported by internal tutors).

The objectives of maintaining or enhancing technical-operational skills can be summarised as follows:

  • update on new features integrated in software products developed by IDS AirNav;
  • update on developments in third-party software used in IDS AirNav solutions;
  • project management, introduction to fundamentals, skills enhancement and renewal of PMI certifications;
  • enhancement of skills in various technical disciplines, including software testing, cybersecurity, database design and administration;
  • acquisition or enhancement of international language skills necessary for the provision of the various activities and/or services offered by IDS AirNav;
  • enhancement of soft skills to improve both the effectiveness of internal interactions and communication with customers.

External Operational Training

The training delivered to third parties is targeted towards professional positions closely related to air traffic control and people working in various areas of the aviation sector who require special training courses in flight navigation (e.g., airlines, airport operators, air traffic management services, aeronautical industries, and Government Bodies in the air transport sector).

Thanks to its ability to develop scenarios and operational specifications that are adaptable according to the course objectives, even building airport scenarios and personalised service areas, the ENAV Operational and Technical Training unit can tailor training courses to match the customer's specific logistical and organisational needs. When defining training activities for external parties, the ENAV Group pursues the same objectives of excellence that characterise the management of training activities for internal staff.

2023 was a year with a strong focus on internal operational training, due to the recruitment of new SATCO personnel. In this sense, after the return to normality in 2022, the third market declined significantly in view of the training priority determined by this scenario. Nevertheless, work has begun to be set up in connection with the commercial order for the renovation of Saudi Arabian airspace, which will see its first training delivery actions in 2024.

The ENAV Training Centre collaborates with local institutions and in particular with those related to the training system: the Francesco Baracca Aviation School, the Faculty of Engineering of the University of Bologna, and ISAERS (a consortium that promotes and develops training and research activities in aeronautics and aerospace within the Forlì Aeronautical Technology Hub). The presence of the Training Centre in Forlì has had a significant impact on local development over the years, also through:

  • improvement in education levels owing to the presence of new training opportunities;
  • cooperation with local businesses and support for innovation processes;
  • contribution to the development of the Aeronautical Technology Hub, which has had a positive effect in making the area more attractive;
  • greater visibility of the territory in the media.

In addition, the collaboration with the University of Bologna continued for the Academic Year 2022/2023, where the Training Centre staff teaches Air Traffic Control, two training modules envisaged in the Study Plan for students attending the Faculty of Aerospace Engineering. Lastly, it should be noted that the ENAV Training Centre's actions in relation to the Forlì area do not end with its contribution to the world of education. In terms of relations with institutional stakeholders, the Training Centre cooperates with the Unindustria association and Fondazione Cassa di Risparmio di Forlì.

Lastly, the remarkable liveliness shown in the training of technical personnel of airport management companies should be highlighted, for which ENAV has been a benchmark in terms of know-how and responsiveness.

Corporate welfare

The ENAV Group firmly believes that the well-being of its people is essential to their satisfaction and success, and has therefore implemented corporate Welfare Policies aimed at improving the quality of life at work. Moreover, the ENAV Group is committed to designing and planning projects aimed at improving work-life balance, through a careful Policy of listening to internal stakeholders through the promotion of targeted surveys.

Effective welfare cannot disregard adequate listening Policies, aimed at defining people's needs and expectations, which ENAV has introduced in order to be able to offer useful and appreciated services and benefits, thus also defining the scope of action.

Area Initiative Description
Social Policies Prevaer
Supplemental
Pension Fund
The ENAV Group contributes 3% of the member's salary to the
fund, in addition to the 2% paid by the member.
Insurance
Policies
Supplementary
Health Insurance
This Policy insures the person and their nuclear family in case of
illness or accident and covers medical and health-care expenses
both for hospitalisation as well as non-hospital expenses
(specialist examinations and diagnostic exams), with a premium
paid fully by the ENAV Group. The person is only responsible for
paying the premium of non-dependent family members.
Health
Family
Preventive care
packages
Medical and dentist checks are also provided, with general and
specific packages depending on gender and age.
Accident insurance Compensates persons of the ENAV Group in the case of
permanent invalidity caused by accidents that occurred during
work or non-work activities.
Yes We Care project The "Yes We Care" project was initiated with the aim of improving
the general well-being of ENAV's people.
The project involves the delivery of content (webinars, video
snippets, handbooks) encouraging prevention and the adoption
of healthier lifestyles. As part of this project, ENAV also
collaborates with the Onda Foundation – National Observatory
on Women's and Gender Health – promoter of the HFC (Health
Friendly Company) project, and with SIGG Società Italiana di
Geriatria (Italian Society of Geriatrics).
Parental leave As far as family protection is concerned, ENAV grants conditions
that are better than those set out by current legislation. During
the period of compulsory maternity leave, ENAV pays its
employees the full salary amount, as opposed to the 80%
required by current legislation. For parental leave, ENAV grants
its employees:
-
one month at 80% within the child's third birthday or three
years from the child's entry into the family;
-
one month at 80% within the child's sixth birthday or six years
from the child's entry into the family, if one of the parents
takes at least one day of maternity leave or compulsory
paternity leave or alternative paternity leave in the year 2023;
in the absence of these conditions, the 80% month is paid
within the child's third birthday or three years from the child's
entry into the family;
-
four months at 40% within the child's third birthday or three
years from the child's entry into the family;
-
for periods not taken within the above time limits, the
remuneration will be 30% up to the child's twelfth birthday (or
twelve years from the child's entry into the family in the case
of adoption or fostering).
Area Initiative Description
As part of its Policies to support parents, ENAV also recognises
paid leave in the event of a child's illness by means of 50% pay for
the first 30 days of leave, as well as leave for specialist medical
services.
Work-life
balance
"Solidarity holidays" ENAV Group employees can assign, at no cost, a portion of their
holidays to the benefit of co-workers experiencing particularly
challenging family situations. At ENAV, the initiative has also been
extended to persons who have parents, spouses, cohabiting
partners and adult children in their families with the same special
health conditions expressly set out by law.
Money saving Platform for the
provision of
corporate welfare
services
It allows ENAV people to convert their Performance Bonus into
benefits through the purchase of goods in kind (shopping, fuel)
and services (sport & wellness, travel, training). The conversion
percentage for ENAV is 12%. This platform was also activated for
Techno Sky employees with a conversion rate of 10% of the
amounts earmarked for the Performance Bonus. The platform is
also available to IDS AirNav employees for the use of the
Company welfare bonus provided by the Metalworking Collective
Bargaining Agreement.
"Corporate Benefit"
and "Vip District"
discount portals
These discount platforms provide ENAV Group people with
extensive benefits in the fields of banking, insurance, leisure,
culture, mobility and fitness. In addition, further agreements
were made with companies and organisations, with a special
focus on those offering products and services with an ethical
environmental vocation (e.g., purchase of electric vehicles, sales
against food waste).
Meal vouchers The ENAV Group provides the "Canteen Replacement Service"
rendered through the disbursement of meal vouchers (provided
both in the presence of a Company canteen and during agile
workdays).
Combating food
waste
Agreement with
ThinkAbout
An innovative socially oriented start-up whose NO.W© (NO
Waste) project is designed to assist the drive to reduce food
waste, allowing consumers to take advantage of discounted
prices to purchase very high quality products that would
otherwise be destined for disposal, since they are not marketable.
Support for
education
Let's talk about This new project introduced in 2022, replacing the "Open"
Project, broadens the target groups, having introduced dedicated
pathways for both 16- to 19-year-olds and 20- to 28-year-olds.
For the former, the "Let's talk about your education" project
offers the opportunity to meet with mentors and HR during two
webinars, take part in quizzes on academic orientation topics, and
discover trends on the most popular Universities and study paths.
In the 2023 edition, 52 young people participated with a level of
satisfaction ranging from 4.3 to 4.8 (Likert scale 1-5).
Area Initiative Description
For the latter, during the three webinars organised, the "Let's talk
about your career" project is intended to combine direct dialogue
with recruiters, the telling of the stories of ENAV professionals,
the discovery of the new roles most in demand in companies and
advice on job profiles to develop an active job search strategy. 49
young people participated with a level of satisfaction ranging
from 4.0 to 4.7 (Likert scale 1-5).
"Globe" project The GLOBE (Grants for Learning Opportunities Beyond the Edge)
initiative,
suspended
in
recent
years
due
to
the
health
emergency, was restarted in 2023 with new modalities while
maintaining its specific objective: to promote the importance of
international education and multiculturalism.
The project aims to offer upper secondary school students a
pathway to international mobility, human, social and cultural
growth, through the attendance of a whole school year (fourth
year of upper secondary school) or part of it (semester) at foreign
institutions. 11 scholarships were awarded in 2023.
Mobility Shuttle service and
parking
For the Headquarters in Rome, synergies were developed with
the Istituto Poligrafico e Zecca dello Stato:

The use of the Istituto Poligrafico e Zecca dello Stato car
park to increase the number of places available for ENAV
Group personnel;

A shuttle service that connects the car park of the Istituto
Poligrafico e Zecca dello Stato with ENAV Headquarters;

A shuttle service from the main local public transport
hubs (Tiburtina and Nomentana stations) to ENAV
Headquarters.

Occupational Health and Safety

Aware of the importance of preserving the health and safety of its own people and third parties, the ENAV Group is dedicated to promoting a healthy and safe working environment. This commitment takes the form of a continuous risk assessment activity and the adoption of appropriate safety measures, including numerous prevention, training and awareness-raising activities aimed at disseminating and consolidating the culture of occupational health and safety, developing risk awareness and promoting responsible behaviour by all personnel.

With the aim of pursuing the strategic objectives identified within the Group's Health and Safety Policy and in general the continuous improvement of occupational health and safety performance, the ENAV Group companies have adopted an Occupational Health and Safety Management System compliant with the international standard ISO 45001:2018 and in compliance with the Italian regulations pursuant to Italian Legislative Decree 81/2008.

On the whole, the System applies to all personnel belonging to the Group, permanent and temporary, managerial and non-managerial, workers of third-party companies who work in the Group's workplaces as part of contracts, as well as external visitors.

Within the ENAV Group there is an organisational structure that performs the role of supervision, direction and coordination over all the Group's Italian companies, headed by the Prevention and Protection Service Manager. There is also a System of employer Delegations and Sub-Delegations in the field of occupational health and safety. Regular meetings pursuant to Article 35 of Italian Legislative Decree 81/2008 are held annually in all ENAV Group companies.

The Risk Assessment Documents (RADs) were updated in 2023 for ENAV, Techno Sky, IDS AirNav and D-Flight. In addition, within the framework of the Work-Related Stress Risk Assessment, the preliminary assessment for the detection of the organisational context and work content indicators according to INAIL guidelines was completed. Finally, it is planned to involve employees in 2024 in an anonymous questionnaire dedicated to surveying their subjective perception of work-related stress risk.

Within the Group, the health surveillance service is guaranteed as required by Italian Legislative Decree 81/2008, as amended, which, in view of the location of the sites where staff work throughout the country, is ensured by a staff of Medical Officers (MO), under the direction of a Health Coordinator (HC).

The ENAV Group has an active process for reporting, recording and analysing hazardous incidents with the aim of ascertaining possible areas for improvement in the field of occupational health and safety, identifying the need for corrective action or the opportunity for preventive action, communicating the results of investigations and preventing undesirable events with a view to continuous improvement.

In order to respond promptly to situations that may cause a potential emergency, the ENAV Group has defined and implemented, and kept constantly updated, the Emergency and Evacuation Plan of the individual sites, trained and designated an adequate number of emergency management personnel and organised periodic fire drills.

A specific travel security risk assessment process is also in place. In this context, assessments mainly concern factors that may endanger the life and safety of personnel, including others that may affect the very personal rights of the individual, such as deprivation of personal liberty due to arbitrary acts of authority or phenomena of intolerance based on ethnic, religious or sexist grounds.

In the context of business relations, the Italian companies of the ENAV Group ensure the prevention and mitigation of all impacts, related to health and safety, through the application of the Health and Safety Management Systems adopted.

As far as occupational health and safety training is concerned, ENAV ensures the provision of training courses for all the workers of the Group's Italian companies, as defined in Article 2 of Italian Legislative Decree 81/08 as amended, through classroom/videoconference/e-learning sessions. In particular, training activities are aimed at personnel designated as emergency management personnel, workers elected/appointed as workers' safety representatives, and persons identified as Managers or Officers.

The courses delivered in e-learning concern:

  • General worker training;
  • Specific worker risk training;
  • Worker refresher courses;
  • Travel safety.

In addition to the aforementioned training, the following courses are also delivered to Techno Sky employees according to needs:

  • standard CEI 11/27 concerning electrical works and qualification for the related jobs;
  • category III Personal Protective Equipment (PPE);
  • users of Elevating Work Platforms (MEWP/EWP).

Industrial relations

Industrial relations in 2023 focused on the renewal of the National Collective Bargaining Agreement (CCNL), with the aim of supporting the transformations of the organisational model envisaged in the ENAV Group's Business Plan.

As far as operational procedures are concerned, the following deserve mention: the agreement to revise working time regulations for operational staff in H35, which moved along two main lines: on the one hand, structural flexibility measures (for which a specific allowance was established), and on the other hand, measures to combat absenteeism during the summer season (for which measures connected to attendance were envisaged). In order to support the digitalisation process of operational activities, a contract was signed with the trade unions FILT CGIL, FIT CISL, UILTRASPORTI and UGL TRASPORTO AEREO, in which a further agreement was reached to establish an indemnity to be paid to air traffic controllers of systems whose activities are transformed as a result of the introduction of new digital technologies; at present, this indemnity is only paid to the staff of the Brindisi system.

In addition, further agreements were signed regarding the payment of the Performance Bonus accruing in 2022 (cash 2023) and the activation of the action plan aimed at complying with the requirements of EU Regulation 373/2017 (as amended by Commission Implementing Regulation 469/2020) regarding environmental registrations.

A further intervention in the operating model of the strategic plants was carried out, with the establishment of a new supervisory figure in the Control Towers, who was given greater responsibilities than in the previous organisational arrangement (with positive effects on process efficiency); in return for this, an ad hoc salary was agreed upon.

In addition, ENAV supported Assocontrol in negotiations for the renewal of the ATM and Complementary Services Specific Part of the National Collective Bargaining Agreement started at the beginning of July; the negotiations are currently focused on the redefinition of the provisions on industrial relations, welfare and management of the individual employment relationship.

In the last few months of the year, some meetings were held with the trade unions to analyse the consequences on workers of the initiatives relative to the transfer, envisaged in the Business Plan, of some activities from the Turin and Venice systems to the Milan and Padua ACCs, as well as of part of the air space currently managed by the Brindisi ACC to that of Rome (a programme that will end in June 2024); with specific reference to this last point, ENAV confirmed its willingness to agree with the trade unions on the employment and salary guarantees to be granted to the workers involved in the programme.

There was one strike action at national level in 2023 (with an adherence of about 80%), while at the local level there were seven strikes (with an adherence of about 54%), which did not have a significant impact on the regularity of operations.

Industrial relations at Techno Sky were mainly focused on the application of the harmonisation agreement that led to the Company's inclusion in the National Collective Bargaining Agreement for Air Transport and a gradual homogenisation of treatments with those applied in ENAV. The main topics discussed concerned working time, turnover management and professional grading.

With regard to conflict, it should be noted that the only strike action motivated by Company reasons concerned the Emilia-Romagna production unit (on-call strike from 5 to 17 December 2023); also in this case, like the strikes proclaimed for the entire air transport sector, there was no participation.

As far as IDS AirNav is concerned, the activity mainly concerned how to best integrate the company within the ENAV Group. In particular, the discussion with the trade unions concerned certain aspects of working time and the possibility of granting a bonus to workers pending the definition of an agreement on the Performance Bonus. No strikes were called in 2023.

4. Governance

In view of the social importance of the ENAV's operations, the main objective of the Company's corporate governance system is to perpetuate the Company's sustainable success, by creating medium/long-term sustainable value for its shareholders and appropriately balancing and fostering all the interests involved.

The ENAV corporate governance structure is based on the traditional Italian model, which, save for the powers reserved to the Shareholders' Meeting by law and the Articles of Association, gives the Board of Directors responsibility for the strategic and operational management of the Company, while the Board of Statutory Auditors is charged with performing oversight functions.

According to Principle I of the Corporate Governance Code, the Board of Directors has the role of pursuing the Company's sustainable success, as well as to make decisions about the definition of strategies and monitor their implementation, as well as to establish the most functional corporate governance system for the business and for pursuing its strategies, taking into account the system's space for autonomy. The Board of Directors is supported by the Sustainability Committee to analyse matters relevant to long-term value generation.

In accordance with the provisions of the Articles of Association, the Board of Directors has appointed a Chief Executive Officer, who has been granted all powers for the ordinary and extraordinary management of the Company, while reserving decisions on certain matters to itself.

The Chief Executive Officer is thus the person primarily responsible for the management of the Company, without prejudice to the powers and responsibilities reserved to the Board of Directors.

The Board of Directors also granted the Chair the authority to coordinate internal auditing activities and, together with the Chief Executive Officer, responsibility for managing national and international institutional relations and chairing the governing body. The Chair, in agreement with the Chief Executive Officer, also handles the Company's external communication activities and relations with national and foreign media.

The model adopted by the Company separates the functions of the Chair of the Board of Directors and the Chief Executive Officer, while both are responsible for representing the Company.

In accordance with the Articles of Association and the Corporate Governance Code, the Board of Directors has set up three internal Committees with advisory and proposal-making functions vis-à-vis the Board itself, to which they report through their Chairs at each Board meeting.

The Committees constituted within the Board of Directors are all composed, in accordance with their respective regulations, of three Non-Executive Directors, the majority of whom meet the independence requirements laid down by the Code, including the relevant Chair.

The task of performing independent statutory audit functions for the period from 2016 to 2024 is carried out by the audit firm EY S.p.A., which is entered in the register of audit firms and was appointed by the Shareholders' Meeting on 29 April 2016, acting on a proposal of the Board of Statutory Auditors.

The Board of Directors

ENAV's Board of Directors has an appropriate number of Independent Directors, with seven out of nine meeting the independence requirement. In this regard, the Board periodically verifies the independence of its own members using suitable formal procedures and under the supervision of the Board of Statutory Auditors.

The qualitative/quantitative methods and criteria for verifying the independence of ENAV's Directors are contained in the Policy regarding the criteria and procedure for the assessment of the independence of ENAV's Directors adopted by the Board of Directors in accordance with the recommendations of the Corporate Governance Code.

As regards gender diversity and balance in the composition of the Board of Directors, the Articles of Association provide for observance thereof in line with current legislation. The substitution and/or integration mechanisms of the Board of Directors are consistent with such criteria. Similar safeguards are in place for the composition of the corporate bodies of the Group's Italian subsidiaries, in accordance with the provisions of their respective Articles of Association.

ENAV has adopted a Diversity Policy on the composition of management and control bodies19. In accordance with the provisions of applicable legislation and the Articles of Association on the diversity and professional qualifications of ENAV's Directors, this Policy offers Shareholders and the Board of Directors, each within its own sphere of responsibility, a number of guidelines to ensure the broadest and most appropriate diversity of viewpoints within the Governing Body, especially with regard to the training and professional development of the Directors, proposing processes for monitoring that development.

In 2023, the Shareholders' Meeting appointed the Board of Directors with a term of office of three financial years and, therefore, until the Shareholders' Meeting called to approve the financial statements as at 31 December 2025.

19 This Policy is published in the "Governance" section of the enav.it website, available at the following link: https://www.enav.it/governance/documenti-societari

For any other information regarding the requirements for the position of Company Director, please refer to the Report on Corporate Governance and Ownership Structure, available on the Company's website20 .

20 https://www.enav.it/governance/documenti-societari

Appointment to and composition of the Board of Directors

Pursuant to Article 11-bis.3 of the Articles of Association, the Board of Directors is appointed by the Shareholders' Meeting based on slates presented by the shareholders in which the candidates are listed using consecutive numbers. ENAV's Directors were selected according to specific criteria of professionalism and competence, with particular concern for experience of at least three years in activities involving administration or control or management within companies, professional activities or the teaching of legal, economic, financial or technical-scientific subjects at University level, or other subjects that are relevant or in any case functional to the operations of the Company, or managerial functions in public entities or public administrations, operating in sectors which are related to the Company's sector, or entities or public administrations that are not related to the aforementioned sectors provided the functions involve the management of economic and financial resources. When accepting their candidacy, as well as periodically during their term of office, ENAV's Directors, in addition to declaring that they meet all the requirements of honourableness, professionalism and independence, as well as the absence of causes of ineligibility and incompatibility, are required to verify whether they have sufficient time to devote to the diligent performance of their office21 .

As required by the specific Regulation, the Board of Directors is supported in the exercise of its powers by one or more Committees with investigative, advisory and proactive functions, whose tasks and composition it defines, taking into account the provisions of the Articles of Association, the recommendations of the Code and best governance practice; in any case, the Board establishes, including in a merged form, the Committees responsible for appointments, remuneration, control and risks, related parties as well as sustainability. The composition, duties and operations of the Committees are governed by specific regulations approved by the Board of Directors, acting on a proposal from the Chair of the Board of Directors, having heard from the Chairs of each Committee. All Board Committees are established by resolution of the Board of Directors pursuant to Article 11-bis of the Articles of Association, and in accordance with the provisions of the Corporate Governance Code. With regard to the rules governing the selection of the members of the Board Committees, it should be noted that:

  • The Control, Risks and Related Parties Committee is also composed in compliance with the requirements set forth in Consob Resolution no. 17221 of 12 March 2010 containing the Related Party Transaction Regulation (the RPT Regulation) and the "Procedure for related-party transactions" of ENAV (the Related Parties Procedure). This Committee is composed of at least three Non-Executive Directors, the majority of whom meet the independence requirements laid down by the Code, including the Chair. The Committee as a whole has adequate expertise in the business sector in which the Company operates, functional to assess the relevant risks; at least one member of the Committee has adequate knowledge and experience in accounting and finance or risk management, to be assessed by the Board of Directors at the time of appointment.
  • The Remuneration and Appointments Committee is established by a resolution of the Board of Directors pursuant to Article 11-bis of the Articles of Association, in compliance with the recommendations of the Corporate Governance Code (the Code); this Committee is composed of at least three Non-Executive Directors, the majority of whom meet the independence requirements set forth by the Code, one of whom acts as Chair. Pursuant to the Code, if the Chair of the Board of Directors assessed as Independent is appointed by the Board of Directors as a member of the Committee, the majority of the members shall be other Independent Directors.

21 This assessment is carried out on the basis of the Guidelines of the Board of Directors regarding the maximum number of offices that the Directors of ENAV S.p.A. may hold, which can be consulted in the "Governance" section of the Company's website (https://www.enav.it/governance/documenti-societari).

▪ The Sustainability Committee is composed of at least three Non-Executive Directors, the majority of whom meet the independence requirements set out in the Code, one of whom serves as Chair.

Role of the Board of Directors in managing impacts

The Board of Directors – as the highest administrative body – has the leading role in pursuing the sustainable success of ENAV and the Group it heads. The Board of Directors is entrusted with defining strategies and monitoring their implementation, as well as with defining the most suitable corporate governance system for the conduct of the Company's business and the pursuit of its strategies. In this context, the Board of Directors approves the Sustainability Plan, which includes relevant projects in line with the ENAV Group's industrial strategy.

The Board of Directors is supported by the Sustainability Committee, which has advisory and proposal-making tasks on ESG issues and, in addition to monitoring both sustainability reporting and related strategies, can express opinions on specific sustainability issues.

In addition to these tasks, each year the Sustainability Committee examines the general layout and content of the Sustainability Report as proposed by the Chief Executive Officer, and the completeness and transparency of the information provided therein, issuing a prior opinion to the Board of Directors so that it can proceed with its approval. The Sustainability Organisational Structure reports directly to the Chief Executive Officer; its mission includes overseeing the definition of the strategy on ESG issues and implementing the related actions. In fact, this Organisational Structure is responsible for the development of sustainability initiatives and the promotion of the integration of ESG issues in the corporate strategy, also through the implementation of the climate, energy and mobility management strategy. The Structure is also responsible for drafting the Sustainability Report, stakeholder management activities, the promotion of the internal dissemination of the culture of sustainability and the implementation of corporate giving initiatives in support of socially useful causes.

Moreover, the Compliance and Risk Management Organisational Structure – which also reports directly to the CEO –, in its activities of defining and updating the Corporate Risk Profile (CRP) and the related risk assessment, also includes the analysis of risks that may have an impact on ESG issues, including climate change.

The Internal Audit Organisational Structure also has a system of reporting and information flows to the Board of Directors formalised within the Internal Audit Mandate and Manual, in accordance with international standards for the practice of the profession to which the Structure is certified. In detail, Internal Audit reports quarterly to the Control, Risks and Related Parties Committee (CRRPC) and half-yearly to the Board of Directors. In both cases, the Board of Statutory Auditors is also present during the meetings of the bodies and therefore also receives the periodic reports. Both the Board of Statutory Auditors and the CRRPC may also convene the Internal Audit Manager to discuss matters on the agenda prepared by the latter. Reporting to the CRRPC and the Board of Directors provides information of interest, highlights any critical issues and any other useful information to inform the bodies on issues and risks that may affect management and business performance. The information reported includes the results of audits and whistleblowing reports. In addition, the audits conducted according to the Audit Plan approved by the Board of Directors, which is usually updated every six months to include new elements or emerging risks, as well as extra-Plan audits, are formalised and discussed with the CEO (also in his capacity as Head of the ICRMS), the Chair of the Board of Directors, the Control, Risks and Related Parties Committee, the Board of Statutory Auditors and, in the event of relevance pursuant to Italian Legislative Decree 231/01, with the Supervisory Body, with which there is in any case constant dialogue and regular reporting.

If evidence arises that requires immediate attention from the Governing Bodies or needs to be reported, the Internal Audit Manager directly sends briefing notes or requests for hearings in order to promptly address the findings, having direct access to the highest Governing Bodies, with which he/she interacts autonomously when necessary.

Lastly, within the framework of the sustainable development of the ENAV Group and taking into account the strategic relevance of the integration of sustainability in corporate governance and in the initiatives of the Business Plan, the strategic ESG Steering Committee was established with the objective of ensuring the coordination of processes and initiatives with potential impacts in the field of ESG issues, taking into account the requests of stakeholders and ensuring a constant flow of information on the Policies and activities underway as well as on the guidelines, best practices and regulatory updates in the sector.

Finally, pursuant to the law, the Articles of Association and the Board of Directors Regulation, the Board of Directors is the recipient of periodic management reports from the CEO. To that end, as required by the Regulation, the Board of Directors establishes the frequency, at least quarterly, with which the CEO provides a report on the exercise of delegations, identifying, with the support of the Control, Risks and Related Parties Committee at least every three years, the applicable materiality thresholds and the necessary claims.

On the basis of the information periodically provided to him or her by his or her delegates, on the occasion of the meetings scheduled for the approval of the periodic financial reports, the CEO provides the Board of Directors with a report on the exercise of the delegated powers. The Board of Directors shall also resolve to grant the CEO a detailed set of powers, setting out the categories of acts and the value thresholds for those acts, and to grant some powers to the Chair.

Engagement Policy

At its meeting held on 21 December 2021, the Board of Directors of ENAV adopted a Policy for managing dialogue with the generality of ENAV's shareholders and other stakeholders (the "Engagement Policy"), which inter alia outlined and evolved engagement practices, in an appropriately balanced manner and in accordance with best practice, in order to promote, in the most appropriate forms, dialogue with the generality of shareholders and other stakeholders of relevance to the Company, in compliance with the regulatory provisions in force and the principle of equal treatment of shareholders who find themselves in identical conditions. Said Policy is published in full with a view to maintaining the highest degree of transparency in the governance practices adopted by the Board of Directors, and regulates the methods and forms of direct dialogue between the stakeholders and the Board22 .

As part of its oversight role, the Board of Directors carefully monitors the dynamics of investor relations, including by way of information provided in a standard format, on a fortnightly basis, by the Chief Executive Officer with the support of the Investor Relations structure, which not only addresses the absolute and relative performance of the stock and analysts' evaluations, but also issues of key interest in the dialogue with investors. These include the regulated business and related scenarios, including of a regulatory nature, the non-regulated market, the Business Plan and strategic prospects, also in terms of ESG issues.

Given the Company's growing sensitivity towards ESG issues and their current consolidated integration into its strategies for sustainable success, ENAV also adopts ongoing stakeholder management methods. These include practices for mapping, identifying and engaging key stakeholders at Company and Group level, who are considered an integral part of the responsible and sustainable management of the business. These stakeholders, which include but are not limited to employees, the financial community, airport management

22 This document identifies and describes, inter alia, the ordinary channels of direct and continuous communication and information for the Company, the Stakeholders (including Shareholders), managed by the competent corporate functions as well as held at Shareholders' Meetings, and represents – alongside other channels (such as the Whistleblowing discipline) – one of the mechanisms for raising critical issues on business conduct made available to Stakeholders.

companies, carriers and other players in the air transport chain, industry and suppliers and, of course, territorial, national and international reference institutions, are engaged on a regular basis in order to listen with a proactive approach to their requests, concerns and expectations, establish a constructive dialogue with them on material issues of mutual interest and, in the final analysis, orientate choices for the creation of shared value for the organisation and its stakeholders. In addition to the development of relations with investors and other relevant stakeholders, where applicable, the dialogue with traditional stakeholders on industrial and institutional relations is also reported to the Board of Directors on a quarterly basis.

Furthermore, pursuant to the regulations of the Sustainability Committee, established within the Board of Directors, the Committee has – among other things – the task of assisting the Board of Directors and, to the extent of its competence, the CEO in overseeing Sustainability Policies related to business operations and stakeholder engagement activities.

Responsibilities of the Board of Directors

In addition to the general legislative obligation of Directors to conduct themselves diligently according to the requirements of the nature of their office and to their specific skills, the Corporate Governance Code also recommends that they must be aware of the duties and responsibilities inherent in their office. The competence of Directors is not limited to their professional profile, but rather requires attention and constant updating in response to developments in the broad framework of the activity of the enterprise, not only with regard to the business in the narrow sense, but also with regard to developments in the related legislative, regulatory and corporate governance framework, with the primary objective of constantly enhancing the expertise and professionalism of each Director.

In order to reinforce the level of competence and professionalism of the members of the administration and oversight bodies, in compliance with Recommendation no. 12, letter d) of the Code and the Board of Directors Regulation, the Chair of the Board of Directors, with the help of the Secretary of the Board itself, ensures that "all members of the management and oversight bodies can participate, after their appointment and during their term of office, in initiatives to provide them with adequate knowledge of the business sectors in which the Company operates, corporate dynamics and their trends, with a view also to the Company's sustainable success, as well as the principles of proper risk management and the regulatory and selfregulatory framework of reference".

To facilitate the members' participation in these initiatives and sessions, the BoD Regulation also provides that, at the beginning of the financial year, the Chair of the Board of Directors – with support from the Secretary – makes available the calendar of induction initiatives for the current financial year.

Since its inception, the new Board of Directors of ENAV has pursued in a structured way a broad induction programme, with the support of Management in order to favour to the greatest extent the increase of specific skills and the onboarding of its members, including specific in-depth sessions on strategic issues.

In the course of the year and as of the date of this Sustainability Report, 5 induction and information and sharing sessions on scenarios and strategic issues have been held. In particular, these initiatives concerned: a visit to the Rome ACC (10 May 2023); a visit to the Fiumicino Tower (19 June 2023); an overview of the economic system (18 July 2023); an in-depth study on Sustainability (3 August 2023); and the obligations and responsibilities of Directors of joint-stock companies (26 September 2023). More information on the induction process carried out by the Board of Directors during the year can be found in the Report on Corporate Governance and Ownership Structure.

According to best practice, the Board of Directors regularly carries out the Board evaluation process with the support of the Remuneration and Appointments Committee, which is tasked with assisting the Board in reviewing the method used by the most recently appointed independent advisor.

In line with the Recommendations of the Code, the Board of Directors carried out the self-assessment of the Board and its Committees for the Financial Year with the support of the above-mentioned advisor. The work involved gathering information on the qualitative and quantitative composition and functioning of the Board of Directors, administering questionnaires, conducting individual interviews with Directors on the effectiveness, size, composition and functioning of the Board, as well as peer to peer reviews. The results of the initiative were illustrated at a meeting held on 20 March 2024, during which the Board of Directors conducted its own self-assessment, identifying the strengths of the Board and certain areas for improvement, which will represent the starting point for work on the improvements that may constitute working points for the next Board term.

Managing conflicts of interest

With regard to the provisions of Article 2391 of the Italian Civil Code, ENAV's Board of Directors has, for some time now, implemented the practice whereby, at each meeting of ENAV's Board of Directors, the Directors are invited to declare, at the opening of the proceedings, any personal interest or interest on behalf of third parties in connection with the items on the meeting's agenda.

As to the position of the Directors, having regard to the contents of Article 2391-bis of the Italian Civil Code on the subject of transactions with related parties, of Italian Legislative Decree no. 49 of 10 June 2019 transposing Directive 2017/828/EU (known as "SHRD II") and the amendments subsequently made by Resolution no. 21624 of 10 December 2020 to the Related Parties Regulation, the Company approves related party transactions in compliance with the provisions of the law and regulations in force, its own statutory provisions and the procedures adopted in this regard. ENAV's current "Procedure for related-party transactions" ("RPT Procedure" 23) adopted in compliance with the provisions of the applicable legal and regulatory framework, was last updated, taking into account the latest regulatory changes, by ENAV's Board of Directors on 1 July 2021, having obtained the opinion of the Control, Risks and Related Parties Committee.

Furthermore, the rules of the Code of Ethics apply without exception to corporate bodies, Management, employees, external collaborators, business partners, suppliers and all those who have relations with the Company (including non-subordinate collaborators) and, in general, with the companies of the ENAV Group. The Code of Ethics regulates the set of rights, duties and responsibilities that ENAV expressly assumes towards the stakeholders with whom it interacts on a daily basis in the performance of its activities.

The set of ethical principles and values expressed in the Code of Ethics shall inspire the activities of the addressees, taking into account the importance of their roles, the complexity of their functions and the responsibilities entrusted to them for the pursuit of the purposes of ENAV.

The ENAV Group recognises the importance of ethical-social responsibility in the exercise of its mission and institutional tasks, aspiring to maintain and develop relationships of trust with its stakeholders. Ethics orientation is an indispensable approach for the reliability of the Company's behaviour towards shareholders, customers and, more generally, towards the entire civil and economic context in which ENAV operates.

The Code of Ethics also adheres to the principles of the "Code of Conduct for Civil Servants" laid down in Italian Presidential Decree no. 62 or 16 April 2013, issued by the Government "in order to ensure, [...] compliance with the constitutional duties of diligence, loyalty, impartiality and exclusive service to the care of the public interest."

For the above reasons, it was important to clearly define the set of values that ENAV Group companies recognise, accept and share and the set of responsibilities that they assume internally and externally. These requirements are met by the drafting of the Code of Ethics, which constitutes a code of conduct the

23 https://www.enav.it/governance/documenti-societari

observance of which is of fundamental importance for the good functioning, reliability and reputation of the ENAV Group and the non-compliance with which may give rise to disciplinary measures.

Corporate Integrity

The development of an integrated sustainability is based on a solid and efficient governance structure, which promotes ethical business conduct and transparent communication of information about ENAV's operations, with a view to the creation of shared value between ENAV and its stakeholders.

In order to manage activities and relations in the light of these principles, all stakeholders – internal and external – are required to strictly comply with the law and the behavioural and procedural rules adopted and implemented within the ENAV Group over time, with a view to developing constructive relations and therefore creating value in relations with stakeholders. To this end, ENAV has adopted a Code of Ethics which sets out principles and rules of conduct that contribute to affirming its credibility and reliability in the civil and economic context in which it operates.

In compliance with the provisions of Italian Legislative Decree no. 231 of 8 June 2001 ("Decree 231"), the Company has also adopted the Organisation, Management and Control Model referred to in Decree 231 (the "Organisational Model"). The Company's Organisational Model was updated taking into account the experience gained, the evolution of case law and doctrine, as well as the regulatory changes of Italian Legislative Decree 231/01.

In accordance with Decree 231, the Supervisory Body is tasked with supervising the functioning and compliance with the Organisational Model and the Code of Ethics, as well as updating it with regard to the evolution of the organisational structure or the regulatory context of reference. In addition, specific training activities on the Organisational Model are carried out through communication channels to involve all employees of the Company and the ENAV Group.

These important documents are also joined by:

i) The "Sustainability Policy", which outlines the ENAV Group's commitment in this area. This document describes the sustainability model adopted by ENAV in order to address ESG strategies and initiatives aimed at creating shared value with stakeholders, with particular reference to relevant environmental and social aspects – such as the reduction of direct, indirect and air traffic emissions and the progressive reduction of electromagnetic emissions deriving from the use of Communication, Navigation and Surveillance (CNS) systems, the valorisation of people, D&I and human rights protection issues – as well as those related to good corporate governance.

ii) The "Human Rights Policy" containing the reference principles and commitments undertaken by the ENAV Group itself for the protection and promotion of human rights in the performance of its business activities and in every context in which it operates. ENAV endeavours to promote the standards enshrined in international regulations and internal codes to some of the Group's main stakeholders: employees, customers, suppliers and commercial partners.

iii) The "Diversity and Inclusion Policy", with a view to concretising the commitment to sustainable development, including through the enhancement of its human resources, by promoting the support of Policies in favour of inclusion, diversity and equal opportunities. The Policy is inspired by national and international reference principles and values in the field of diversity and inclusion, including the "Charter for

Equal Opportunities and Equality at Work" promoted by Sodalitas, the UN Global LGBTI Standards for Conduct, the UN Women and UN Global Compact – Women's Empowerment Principles, the United Nations Equal Pay International Coalition (EPIC).

iv) The "Environmental Policy", with the aim of considering the environmental risks and opportunities connected to the performance of the ENAV Group's activities, in accordance with international, EU and national legislation.

v) The "Occupational Health and Safety Policy", with the aim of continuously improving occupational health and safety performance and eliminating or reducing risks for all ENAV Group personnel and other stakeholders.

These Policies24 are approved by the CEO of the Parent Company ENAV S.p.A. and apply to the entire Company population – which can also view them through the Company intranet – and to the business relations established by the ENAV Group.

Directors' Interests and Related-Party Transactions

Directors are invited to declare at the opening of the proceedings whether they have an interest of their own or on behalf of third parties with regard to the items on the agenda of the meeting.

The Company approves transactions with related parties in accordance with the provisions of applicable law and regulations, the provisions of its Articles of Association and the procedures adopted in this regard. The current "Procedure for related-party transactions" ("RPT Procedure") adopted in compliance with the provisions of the applicable legal and regulatory framework, was last updated, taking into account the latest regulatory changes, by ENAV's Board of Directors on 1 July 2021, having obtained the opinion of the Control, Risks and Related Parties Committee.25

Guidelines concerning the Market Abuse Regulation and Internal Dealing Procedures

The Company adopts and constantly updates its controls regarding the internal management and external dissemination of documentation and information concerning the Company and its subsidiaries, with particular reference to the inside information referred to in Regulation (EU) no. 596/2014 (the "MAR Regulation") or information that is likely to become such. The rules and principles contained in the Guidelines for the Management of Inside Information (the "MAR Guidelines"), are aimed at ensuring compliance with the provisions of applicable market abuse laws and regulations and ensuring preservation of the maximum confidentiality of information that already qualifies as inside information or is otherwise likely to become such information, in order to prevent the selective dissemination of documentation and information concerning the Company and the Group, such as advance release to certain parties, or delayed, incomplete or otherwise inadequate dissemination. Lastly, ENAV carries out periodic training and provides information on issues of market abuse and the respective sanctions.

24 These Policies (published on the website enav.it and available at the following link: https://www.enav.it/node/17519) are integrated in the broader framework of regulatory instruments that the ENAV Group has adopted over the years (by way of example only, the Enterprise Risk Management System and the various management systems implemented at ENAV Group level), which – also due to the nature of the services provided by the Group – require the application of the precautionary principle.

25 This Procedure identifies the rules governing the identification, approval and execution of Related-Party Transactions carried out by ENAV S.p.A. – directly or through subsidiaries – in order to ensure the transparency and substantive and procedural correctness of the transactions themselves.

Management System for the Prevention of Corruption

The Management System for the Prevention of Corruption is based on the commitment of ENAV and its Group to combat corruption, applying criteria of transparency and conduct based on the principle of "Zero Tolerance for Corruption". In this context, the Company is basing its work on broader compliance with the anti-corruption rules set out in national and international law and, as such, opposes and does not tolerate in any way bribery, fraudulent behaviour or illicit or irregular conduct in general that may be actively or passively committed by its employees or by third parties such as contractors, consultants, suppliers, commercial partners, agents and other individuals, legal entities and de facto entities that have relations with ENAV or its subsidiaries.

The Policy for the Prevention of Corruption, adopted pursuant to the international standard ISO 37001:2016, and the Management System Guidelines for Preventing and Combating Corruption list the activities that are most exposed to the risk of corruption, based on an assessment of the risk associated with the activities carried out by the Company and its subsidiaries, and provide indications regarding the principles for the relative prevention and protection of the Group's integrity and reputation, and the sanctions applicable in the event of violation of the relative precepts.

Whistleblowing

In order to allow all Group employees and all Stakeholders to make reports, a whistleblowing system for the reporting of alleged offences has been implemented suitable for guaranteeing, pursuant to the reference legislation of Italian Law 179/2017, the protection of the reporter by ensuring that the activities of analysis of the reported facts are conducted in compliance with the principles on confidentiality and anonymity prescribed by the aforementioned legislation and within a reasonable time interval. Reports received through the various whistleblowing channels made available (IT platform, certified e-mail, e-mail, verbal reports) are first assessed by the competent structure, which is set up for this purpose within the Internal Audit Department. If they are considered relevant, they are further investigated by way of a preliminary investigation coordinated by the Internal Audit Department, in cooperation with the competent structures where appropriate. The entire process is regulated in detail by the Whistleblowing Regulation, in addition to the Guidelines for the Management of Whistleblowing.

Succession Plans for Executive Directors

Efficient governance is first and foremost sound governance.

In this regard, Recommendation no. 24 of the Code states that: "In large companies, the Board of Directors shall: – establish, with the support of the Appointments Committee, a plan for the succession of the CEO and Executive Directors, which shall at least identify the procedures to be followed in the event of early termination of office; – ascertain the existence of adequate procedures for the succession of Top Management".

Following the resolution passed on 27 February 2018 to adopt a Policy (known as the "Contingency Plan") aimed at regulating the actions to be taken in the event of the early termination of office of the CEO with respect to the ordinary expiry of the term of office or in case of his/her inability to perform the related functions, in order to ensure continuity in the regular management of the Company pending the identification of a new CEO, at its meeting of 25 January 2022, the Board of Directors, taking into account the subsequent evolutionary path of its corporate governance, proceeded to develop and define a plan for the succession of the Executive Directors taking into account considerations inherent to the structure of the corporate structure as well as the circumstance that, by law and by the Articles of Association, Directors are appointed by the Shareholders' Meeting on the basis of slates presented by the Shareholders. The Board of Directors has therefore disciplined the actions to be taken in the event of the early termination of office of the CEO.

2023 interventions related to the protection of legality, the fight against corruption and the protection of human rights

In September 2022, ENAV initiated a risk assessment & gap analysis project pursuant to Italian Legislative Decree 231/01 serving for the subsequent updating of its Organisation, Management and Control Model (the "Model") with the aim of adapting it not only to changes endogenous to the Group but also with respect to the impact of the extension of the scope of application of Italian Legislative Decree 231/01 to new predicate offences. The project thus structured also covered the 231 Organisation, Management and Control Models of the subsidiaries with the aim of restoring – taking into account the peculiarities of each company – the highest level of uniformity. This is also in relation to the corporate services provided by ENAV to its subsidiaries through its relevant organisational structures, as regulated by specific intercompany contracts.

This led to the approval of the new 231 Models in March 2023, whose adequacy assessment was also confirmed when obtaining anti-corruption certification according to the UNI ISO 37001:2016 standard in compliance with the principle of Zero Tolerance for Corruption.

The project to update the 231 Model was accompanied in parallel by a project to digitally transform the Model itself. The 231 Model was redesigned with the architecture of an interactive portal with the approach, methods and tools of legal design. At the same time, training activities were also the subject of various interventions to accompany employees in the evolution of the 231 Model; therefore, action was taken through:

  • E-learning training to all Group employees;
  • 231 and Anti-Corruption course as part of an international project with foreign colleagues and business partners;
  • Webinars, aimed at third parties, on the topics of corruption and digitalisation of the 231 Model.

The training measures mentioned are also an integral part of the Sustainability Plan in the areas of legality protection, human rights and anti-corruption.

Directly related to the 231 Model is the ENAV Group Code of Ethics ("Code of Ethics"), which governs the rights, duties and responsibilities that ENAV and the Group companies assume towards the stakeholders with whom they find themselves interacting for the performance of their activities, and is applied to corporate bodies, Management, employees, external collaborators, business partners, suppliers and all those who have relations with the Company. The adoption of certain principles of conduct and ethical standards to be observed in interactions with third parties is part of the Group's commitment, including in relation to preventing the offences referred to in Decree 231 and preventing corruption and fraud. In that sense, the Code of Ethics forms an integral part of the 231 Model.

In relation to the whistleblowing management process, ENAV concluded an evolutionary path in 2023 by complying with the recent regulatory updates set out in EU Directive 2019/1937 and Italian Legislative Decree 24/2023 (known as the Whistleblowing Decree), the regulatory framework and reference leading practices. With a view to continuous improvement, as well as taking into account the publication of the new ANAC Guidelines, a new update of the ENAV Group's Whistleblowing Regulation and "Guidelines for the Management of Whistleblowing Reports "was assessed, with particular reference to the following aspects:

  • management of external reports to the ANAC;
  • management of verbal reports.

The analysis of the ANAC Guidelines and of the additional elements resulting from the publication of the document "New Whistleblowing Discipline – Operational Guide for Private Entities" by Confindustria led to the identification of some areas for further improvement of the Group's WB System rules. These aspects have been integrated into an updated Group Whistleblowing Regulation, which introduced the following new features:

  • revision of the channel for verbal reports: such reports can now be made to the Internal Audit Manager through a face-to-face meeting. This solution reinforces the monitoring of controls by improving the integrity and completeness of the content of the report received, ensuring the traceability of the date the report is taken charge of and the calculation of the maximum processing times envisaged by the regulations in force;
  • modification of the composition of the Whistleblowing Committee with a concomitant reduction in the number of members (from 4 to 3) identified in the Heads of Level I Structures: Internal Audit, Compliance and Risk Management, Legal and Corporate Affairs;
  • refinements in line with certain indications of the ANAC Guidelines as regards i) exhaustive indication of the categories of persons, other than the whistleblower, who benefit from protection, ii) qualification of the concepts of "no action taken" and "well-founded reasons" in the context of external reports to the ANAC and/or public disclosures, iii) introduction of a graphic/exemplifying scheme of the reporting channels that can be used with respect to the nature/object of the report.

Following the update of the ENAV Group Whistleblowing Regulation:

  • the document "Guidelines for the Management of Whistleblowing Reports" of the ENAV Group (also containing the Regulation of the WB Committee), later renamed "Operational and Methodological Instructions for the Management of Whistleblowing Reports", was integrated;
  • the information on the WB System published on the ENAV Group companies' websites and intranet sites has been updated.

With the aim of increasing awareness in the corporate population and to foster cultural growth and encourage the use of the ENAV Group's WB System, a specific training snippet has been prepared – as part of the training project that is part of the Management and Control Model pursuant to Italian Legislative Decree 231/01 mentioned above – concerning the new features introduced with the update of the Whistleblowing Regulation and related documents/tools.

Managing risks and opportunities

The ENAV Group adopts an Enterprise Risk Management (ERM) process aimed at identifying, assessing and monitoring risks at Group level and defining and managing actions to contain the level of risks within the propensity thresholds approved by the Board of Directors (Risk Appetite).

Enterprise Risk Management (ERM) operates in accordance with the Guidelines of the Internal Control and Risk Management System (ICRMS) and to support the Control and Risks and Related Parties Committee.

The various organisational, operational and internal standard safeguards are accompanied by a constant commitment to spreading the culture of risk and risk-based management at the various levels of the Company. The manner in which they are managed is discussed in more detail in the sections addressing those specific risks.

The Corporate Risk Profile (CRP) was updated and related risk monitoring activities were carried out in 2023.

The ERM process encompasses the activities of identifying, analysing, assessing and monitoring ESG risks, while the related risk treatment activities are managed by specific risk owners.

With reference to the emerging risk related to climate change, a specialised study was conducted in 2023 to assess the effects of climate change in the specific locations where ENAV provides services on the national territory and in particular at airports. The study showed no significant impact in the medium term (2030) on ENAV's core business activities. In the long term (2050), only a moderate increase in the number of sites subject to peak temperatures above 43°C or affected by extreme precipitation can be expected.

The following table presents, for each aspect of Italian Legislative Decree 254/2016 and with reference to CRP 2023, the related risk events, the impact for ENAV and the categories of stakeholders involved and the main ways of managing the risks generated and suffered. The classification of impacts for ENAV follows the categories used in the Company's application of the ERM model.

Topic of Risk events Potential Stakeholders Potential Main
Italian Legis. impact of the impacted impact on management
Decree ENAV Group stakeholders methods
254/2016
Governance
&
Compliance
and
fight
against
corruption
- Market abuse
- Non-compliance
with the reference
legislation on the
national
cybersecurity
perimeter (Italian
Legislative Decree
105/2019)
- Compliance of
plants and
infrastructure with
regulations
- Management of
institutional
relations
- Changes in
organisational
structure
- Non-compliance
with regulations
applicable to
certification as a
Provider of air
traffic management
and air navigation
services (ATM/ANS)
- Non-compliance
with reference
regulations on the
environment
- Non-compliance
with EU Reg.
679/2016 General
Data Protection
Regulation (GDPR)
- Trade compliance
- Occupational
Health & Safety
(H&S) for ordinary
activities
- Fraud and
corruption
- Non-compliance
- Strategic
- Operational
- Compliance
- Reputational
- Carriers
- Operators
- Suppliers
- Employees
- Shareholders
Carriers:
- Economic
damage
Operators:
- Economic
damage
Suppliers:
- Economic
damage
- Occupational
Health and
Safety
Employees:
- Occupational
Health and
Safety
Shareholders:
- Economic
damage
- Management
system for
preventing and
combating
corruption
- Occupational
Health and
Safety and
Quality
Management
Systems
- Company
Policies
- System for the
delegation of
functions
- Dedicated
organisational
structures
- Specific
mitigation
measures of a
design nature
Topic of
Italian Legis.
Decree
254/2016
Risk events
Code
- Non-compliance
with Italian
Legislative Decree
254/16 on non
financial reporting
- Uncertain
framework of ENAV
with respect to the
Public Contracts
Code
- Non-compliance
with the applicable
regulations for the
certification of
Training
Organisation
Potential
impact of the
ENAV Group
Stakeholders
impacted
Potential
impact on
stakeholders
Main
management
methods
Environment - Compliance of
plants and
infrastructures with
reference legislation
- Failure to respect
the reference
legislation
concerning the
environment
- Human rights and
the environment in
the supply chain
- Operational
- Compliance
- Reputational
- Operators
- Suppliers
- Employees
- Shareholders
Operators:
- Economic
damage
Suppliers:
- Occupational
Health and
Safety
Employees:
- Occupational
Health and
Safety
Shareholders:
- Economic
damage
-
Environmental
Management
System
- Occupational
Health and
Safety and
Quality
Management
Systems
- Company
Policies
- System for the
delegation of
functions
- Dedicated
organisational
structures
- Specific
mitigation
measures of a
design nature
Topic of
Italian Legis.
Decree
254/2016
Risk events Potential
impact of the
ENAV Group
Stakeholders
impacted
Potential
impact on
stakeholders
Main
management
methods
Respect
for
human
rights
- Non-compliance
with EU Reg.
679/2016 General
Data Protection
Regulation (GDPR)
- Human rights and
the environment in
the supply chain
- Diversity
- Compliance
- Reputational
- Suppliers
- Employees
- Shareholders
Suppliers:
- Occupational
Health and
Safety
Employees:
- Occupational
Health and
Safety
Shareholders:
- Economic
damage
- Quality
Management
Systems
- Company
Policies
- Dedicated
organisational
structures
- Specific
mitigation
measures of a
design nature
Pertinent to
personnel
- Risk of disputes
- Safety of
personnel working
in countries at risk
(travel security)
- Occupational
Health and Safety
(H&S) for contract
work
- Suitability of
Human Capital
- Staff turnover
- Occupational
Health and Safety
(H&S) for ordinary
activities
- Labour disputes
- Operational
- Compliance
- Reputational
- Carriers
- Operators
- Suppliers
- Employees
- Shareholders
Carriers:
- Economic
damage
Operators:
- Economic
damage
Suppliers:
- Economic
damage
- Occupational
Health and
Safety
Employees:
- Occupational
Health and
Safety
Shareholders:
- Economic
damage
- Occupational
Health and
Safety and
Quality
Management
Systems
- Company
Policies
- Dedicated
organisational
structures
- Specific
mitigation
measures of a
design nature
Social - Safety of services
in air navigation
- Group reputation
- Continuity of core
services
- Information
security
- Physical safety
- Safety of the air
fleet owned by
ENAV
- Discontinuity of
the administrative
managerial services
- Operational
- Reputational
- Compliance
- Carriers
- Operators
- Institutions
- Employees
- Shareholders
Carriers:
- Economic
damage
Operators:
- Economic
damage
Institutions:
- Reputational
damage
Employees:
- Occupational
Health and
Safety
Shareholders:
- Economic
damage
- Occupational
Health and
Safety and
Quality
Management
Systems
- Company
Policies
- Dedicated
organisational
structures
- Specific
mitigation
measures of a
design nature
Topic of
Italian Legis.
Decree
254/2016
Risk events Potential
impact of the
ENAV Group
Stakeholders
impacted
Potential
impact on
stakeholders
Main
management
methods
Climate
change
- Climate change
(emerging risk)
- Operational
- Strategic
- Carriers
- Operators
- Shareholders
Carriers:
- Economic
damage
Operators:
- Economic
damage
Shareholders:
- Economic
damage
- Specific
mitigation
measures of a
design nature
- Operating
procedures

Climate change risks26

Types of risks and impacts With regard to emerging risks in the environmental sphere, a specialised study
was conducted on the risk deriving from climate change, aimed at assessing the
effects of climate change in the specific locations where ENAV provides services
on the national territory and, in particular, in the airports managed by ENAV.
The study made it possible to assess the possible impacts of climate change on
ENAV's core business activities on two different time horizons (2030 and 2050)
and two different climate scenarios used by the Intergovernmental Panel on
Climate Change (IPCC).
The first scenario (SSP 8.5), the most pessimistic, assumes, by 2100, atmospheric
CO2 concentrations will triple or quadruple (840 / 1120 ppm) compared to pre
industrial levels (280 ppm). This scenario is energy-intensive with total
consumption continuing to grow over the century to well over 3 times current
levels.
The second scenario (SSP 4.5) assumes the implementation of certain initiatives
such as the use of a range of technologies and strategies to reduce greenhouse
gas emissions. It is considered as a stabilisation scenario: CO2 emissions will peak
around mid-century and by 2070 fall below current levels. The atmospheric
concentration of carbon dioxide will stabilise by the end of the century at about
twice (520 ppm) pre-industrial levels.
The study revealed the following:

with regard to extreme precipitation, a gradual intensification of the
phenomenon is expected in the long term (2050);

as far as wind is concerned, there do not seem to be any critical issues,
considering that the forecasts of the above-mentioned scenarios indicate a
decrease in the average wind intensity (consequently, the crosswind
component – a critical characteristic in providing air navigation services in
the context of airports – should decrease proportionally);

temperature is expected to increase by 1-1.5 °C (2030) and 2-2.5 °C (2050)
depending on the scenarios;

with regard to the rise in sea levels, the flood risk of infrastructure located
in coastal areas remains virtually unchanged.

26 In compliance with the European common enforcement priorities for 2023 annual financial reports, issued by ESMA on 25 October 2023.

Adaptation
and
method
management ENAV is constantly engaged in guaranteeing the safety and punctuality of
millions of passengers who fly in Italian airspace, ensuring the continuous
provision of air navigation services. The operational safety level of the air
navigation services is in fact an essential priority for ENAV that, in pursuing its
institutional and strategic objectives, favours the achievement of the
paramount objectives of safety.
The Group has defined and regularly tests specific Business Continuity and
Disaster Recovery plans on the basis of an in-depth Business Impact Analysis,
defining the appropriate procedures to be applied in case of events involving a
significant deterioration or interruption of services, in order to preserve
continuity in the various possible emergency scenarios. The availability of
operational personnel is ensured on a continuous basis, putting this staff
through periodic training programmes in order to maintain their required
professional qualifications, while also guaranteeing the necessary availability of
technology systems with specific functional redundancies and an extensive
maintenance plan for all systems and equipment supporting air navigation
services. The service level of the technological component is also supported by
specific investments plans designed to enhance the reliability, availability, safety
and efficiency of systems and equipment.
In this context and with specific reference to climate change, the results of the
analysis carried out will become the foundation for monitoring the phenomena
studied over time: this can be achieved by regularly updating the climate
scenario analysis (e.g., every 2-3 years) in order to process an adequate amount
of new data (business and scenario), so as to update the quantification of the
operational and financial impacts of climate risks.
Any further mitigation or adaptation actions will be taken downstream of the
monitoring, as a possible consequence of the increased risk level.

Remuneration Policies

The Remuneration Policy of the ENAV Group differs based on the position held in the organisation, without any discrimination on the grounds of age, gender, disability, race, ethnicity, origin, religion or other.

This Policy is defined through a detailed preliminary activity performed by the Remuneration and Appointments Committee, the majority of which is composed of independent bodies, with the collaboration of an external advisor and the contribution of the Sustainability Committee and other internal structures. The proposal is submitted to the Board of Directors, which, pursuant to Italian Leg. Decree no. 49 of 10 June 2019, proposes it to the Shareholders' Meeting, which decides by binding vote. Market practices and suggestions from proxy advisors are analysed as part of the preliminary activities.

The Remuneration Policy planned for 2023 for the highest governing bodies27 includes a fixed remuneration comprising:

  • for the Chair, remuneration resolved by the Shareholders' Meeting pursuant to Article 2389, paragraph 1 of the Italian Civil Code at the time of his/her appointment, and remuneration resolved pursuant to Article 2389, paragraph 3 of the Italian Civil Code, for the exercise of the non-executive powers conferred;
  • for the Chief Executive Officer, remuneration resolved by the Shareholders' Meeting pursuant to Article 2389, paragraph 1 of the Italian Civil Code at the time of his/her appointment, and remuneration resolved pursuant to Article 2389, paragraph 3 of the Italian Civil Code, for the exercise of the executive powers conferred;
  • for MSRs (Managers with Strategic Responsibilities), remuneration commensurate with the role held and relevant market benchmarks.

For the Chief Executive Officer and MSRs, in addition to the fixed remuneration, there is a remuneration linked to the variable short-term and long-term incentive system. These incentive systems are linked to objectives of an economic-financial and ESG nature, with a view to contributing to the achievement of corporate strategy results and the pursuit of long-term interests, in a logic of corporate sustainability. This variable incentive system is anchored to a performance management (MBO) process based on the annual assignment of objectives for all ENAV Group Management in a top-down logic. The objectives are of an economic-financial nature, related to operational performance, as well as related to ESG aspects. These are complemented by major technological innovation projects, the implementation of which makes the ENAV Group one of the most cutting-edge providers in the air traffic control arena.

Additional benefits are also provided for these managerial figures, such as membership in a supplementary pension fund, health insurance coverage, forms of insurance for death and permanent disability resulting from professional and non-professional accidents, illness due to service or other causes.

The Remuneration Policy provides severance arrangements for the Chief Executive Officer in the event of early termination of office without just cause, as well as in the event of non-renewal, however only for accrued variable components. In particular, in the event of non-renewal at the end of the term of office, subject to the Board of Directors' assessment of the results for the year in which the termination occurred, the short-term variable incentive shall be granted to the Chief Executive Officer on a pro-rata temporis basis.

In the case of early termination of office without just cause, in accordance with the recommendations of the Corporate Governance Code, the amount due to the Chief Executive Officer as severance pay is equal to two years of fixed remuneration pursuant to Article 2389, paragraphs 1 and 3 of the Italian Civil Code, plus a prorated share of the long-term variable incentive already vested at the time of termination. The incentive is

27 Pursuant to the Report on the Remuneration Policy and Remuneration Paid (Section I), approved by the Board of Directors on 15 March 2023 and available at enav.it.

only paid for the years in which the performance target was achieved, and its amount is determined by the Board of Directors subject to the assessment of the actual performance achieved and recalculated only for the years considered. With regard to the short-term variable incentive, the Board of Directors shall, on a case-by-case basis, determine the amounts that may have vested and whether the required conditions for the associated payment have been met, taking due account of the period of the year in which the termination occurs and other contingent circumstances.

For MSRs, in the event of termination of the employment relationship with the Company, the conditions provided for in the relevant Collective Bargaining Agreement apply, without prejudice to any existing individual agreements.

With regard to the variable components of remuneration paid to the Chief Executive Officer and the other MSRs, the Remuneration Policy envisages a claw-back clause covering both negligence and loss and material error for a period of 36 months after the approval of the financial statements containing the irregularities that triggered the clause. This provision is in line with the recommendations of the Corporate Governance Code.

With reference to the other Group Senior Managers, the Remuneration Policy consolidated over the years envisages the recognition of a short-term variable remuneration component anchored to a system of objectives (MBO) defined according to a top-down logic: the identification of objectives is carried out starting from the strategic guidelines and broken down into activities or pillars according to the different levels of responsibility. Individual objectives are linked to economic-financial dimensions, investment, technological innovation also aimed at environmental and social aspects.

A selected number of management roles, chosen by the CEO, are also assigned long-term targets in line with the Share Performance Plan.

15%
11%
26%
21%
29%
22%
74% 53% 49%
min target max

Tax management

In line with the principles of transparency and legality set out in the Code of Ethics, the ENAV Group's approach to taxation is geared towards full compliance with tax regulations. Although there is no formalisation of a tax strategy policy, the ENAV Group, whose main activity is in Italy, also correctly fulfils its tax obligations through a well-defined organisation and systemic procedures under Italian Law 262 that define activities, roles and responsibilities subject to monitoring on an annual and multi-annual basis.

The ENAV Group's tax governance and conduct are inspired by principles of correct and timely determination and settlement of taxes due by law, implementation of related obligations and limitation of tax risk. Any controversial regulatory aspects are addressed and discussed with external consultants and, in some cases, brought to the attention of the Tax Authorities by means of petitions for appeal.

The Group is committed to complying with tax regulations by means of:

  • appropriately managing the tax burden related to ENAV Group activities;
  • staying up-to-date with the national and international regulations concerning its own area of activity;
  • maintaining good relations with Tax Authorities based on absolute transparency and collaboration;
  • studying transfer pricing if necessary for the definition of intercompany contracts with companies present in countries other than Italy. Intercompany relations with the Italian companies of the ENAV Group are structured at market conditions and prices, adopting a methodology in line with the "arm's length principle," an international standard defined by the Model Tax Convention and referred to in the OECD Transfer Pricing Guidelines for Multinational Enterprises and Tax Administrations.

Tax returns are subject to audit by the tax consultants and signing by the external Independent Auditors. The recently updated 231 Model also incorporated the regulatory changes introduced in recent years in the area of tax risks. To this end, the ENAV Group companies were audited to assess the functionality and adequacy of their respective Organisational Models pursuant to Italian Legislative Decree 231/01 and the internal control system in relation to tax offences pursuant to Article 25-quinquiesdecies of Italian Legislative Decree 231/01. The analysis showed that the management of the internal control system in relation to tax offences is effective and does not present any significant criticalities. In particular, the tax process is adequately supervised with a high level of professionalism that guarantees the ENAV Group properly manages tax activities.

Responsible supplier management

For the ENAV Group, sustainability also means creating a relationship with its suppliers based on collaboration and complete transparency of information and also due to the fact that a Company's reputation also passes through the supply chain. In this regard, the landscape of supplier companies may vary depending on the specific characteristics and activities of ENAV Group companies:

  • ENAV provides Air Traffic Control Service (ATCS); Flight Information Service (FIS); Aeronautical Information Service (AIS); Meteorological Observation and Forecasting Service, limited to the issuance of meteorological bulletins relating to airports (METAR) and the airspace under its jurisdiction. ENAV's set of Suppliers support the Company from its self-functioning activities up to its core business of Air Traffic Control;
  • Techno Sky ensures ENAV's business continuity and also carries out system integration activities within the Third Market. Techno Sky's Suppliers accompany the company from self-functioning activities to the maintenance of systems used by the Parent Company for the Air Traffic Control Service. With reference to the selection of Suppliers, Techno Sky is obliged to apply Italian Legislative Decree 50/2016 as amended (known as the "Public Contracts Code"). On the other hand, with regard to the activities of selecting Suppliers to support Techno Sky in the context of the activities entrusted in relation to the Third Market, the latter operates in compliance with Italian Legislative Decree 50/2016 and, therefore, according to the logic of transparency and competitiveness with reference to the specific "purchasing context";
  • IDS AirNav develops technology solutions for the air navigation market, both nationally and internationally. The target market in which IDS AirNav operates consists mainly of other civil and military ANSPs (Air Navigation Service Providers), civil aviation authorities and airport operators. In this area, IDS AirNav develops COTS (Commercial Off The Shelf) software products and "turnkey" technical solutions consisting of different software products that are suitably integrated with each other and configured to suit specific customer needs. The products developed by IDS AirNav can be classified into the following categories:
    • o Aeronautical Information Management, including products for aeronautical data management and information exchange between the various stakeholders (airport operators, ANSPs, civil aviation authorities);
    • o Air Traffic Flow Management, including products for managing traffic flows and identifying any imbalances between air traffic volumes and control capacity, in response to which action must be taken (flight delays, ATCO staffing, etc.);
    • o Aviation Revenue Management System, the product for calculating and managing invoices on services provided by ANSPs.

In carrying out COTS product development activities and customer solutions, IDS AirNav uses external Suppliers for software development services and for the provision of third-party hardware and software on which the products and solutions offered to customers are based.

▪ ENAV Asia Pacific provides aviation consultancy services to institutional customers in Malaysia (Ministry of Transport) and Taiwan (ANSP) and provides maintenance services (known as "Flight Procedure Design and Management" – FPDAM). The services are provided through the technical support of ENAV S.p.A. and IDS AirNav, formalised in the Intercompany Agreement, in addition to the project management activities provided by personnel seconded to Malaysia. As far as the supply chain is concerned, ENAV Asia Pacific continues to use ENAV Group Suppliers – mainly for consultancy activities related to aspects of Malaysian corporate and tax compliance – and/or Suppliers verified through a formal request for details (e.g., verification through the SSM – Companies Commission of Malaysia).

With this in mind, in order to allow responsible management of the Company's suppliers, selected downstream of procurement procedures subject to the regulations of the Public Contracts Code and with reference to specific ESG-related constraints where possible, it should be noted that, prior to the stipulation of procurement contracts, potential suppliers are asked to:

  • be aware of and accept all the rules and provisions contained in the Organisation, Management and Control Model pursuant to Italian Legislative Decree 231/2001 and in the ENAV Group Code of Ethics, in the Policy for the Prevention of Corruption and in the ENAV Group's Management System Guidelines for Preventing and Combating Corruption, also published on the institutional website;
  • take note of the Code of Conduct for Suppliers.

Moreover, with particular reference to labour-intensive procurement contracts, the Procurement Structure shall include, in agreement with the Requesting Structure, the obligation of suppliers to undergo third-party audits in relation to compliance with specific contractual requirements aimed at meeting the environmental and social requirements associated with the specific services entrusted.

Security management

Security, understood in its broadest sense as the protection of infrastructure, personnel and information security, is one of the core elements in the ENAV Group, as a critical infrastructure and provider of an essential service.

The Security Policy summarises the ENAV Group's commitment to the pursuit of protection objectives, in the context of the mission and obligations deriving from its role carried out, by each of its component companies.

In line with the developments in current legislation, this commitment has led the ENAV Group to continue to strengthen its security structures, particularly in the area of cybersecurity, with:

  • the timely implementation of EU Regulation 2019/1583 on IT system administrators;
  • the enhancement of risk assessment and management, as a fundamental safeguard according to the ENAV Group's Security Management System;
  • strengthening the security of information, systems and computer networks according to the framework adopted by the Italian Government in its national cyber strategy (Identify, Protect, Detect, Respond and Recovery).

In application of the ICAO principle, "Security should be everyone's responsibility from the ground-up to topdown", the culture of security, in all its aspects, was further developed and an intensive survey and field training programme was implemented throughout the country, which enabled the further sharing of best practices in the application of the ENAV Group's security system.

With regard to the security of physical infrastructures, personnel and protection against unlawful interference or malicious acts, several activities have been carried out through risk assessment activities, the training of physical security operators and the maintenance of the full efficiency of security installations throughout the country.

In the face of complex developments in international scenarios, the utmost attention was also paid to travel security activities, handling relations with national and international Authorities for the protection of personnel on missions abroad.

Annex 1 – Non-financial indicators

PLANET

Table 1. Consumption of electricity and fuels for the operation of offices and other facilities (e.g., Control Towers) and of the car and aircraft fleets (by renewable/non-renewable). [GRI 302-1]

Consumption UoM 2023 2022 2021
Electricity 226,656.41 241,998.59 243,865.66
From renewable sources 215,846.71 218,329.67 56,307.74
Of which self-produced and consumed 1,127.12 1,120.27 1,031.71
Of which from GO sources 214,719.58 217,209.40 55,276.93
From non-renewable sources 10,809.70 23,668.92 187,557.92
Fuels for offices and other facilities 22,359.35 26,592.85 30,184.18
Diesel 3,927.11 3,696.66 5,751.02
Natural gas 18,432.24 22,896.19 24,433.16
Fuels for car fleet – Company cars 5,986.61 5,714.26 4,119.33
Diesel 1,891.32 2,178.14 3,019.84
Petrol GJ 4,095.29 3,536.12 1,099.49
CNG 0 0 0
LPG 0 0 0
Fuels for car fleet – Mixed-use cars 4,436.53 4,206.89 4,119.25
Diesel 814.09 1,583.19 3,136.96
Petrol 3,622.44 2,600.68 971.42
CNG 0 20.92 10.87
LPG 0 2.09 0
Fuels for air fleet 18,022.16 19,807.16 20,578.98
Jet fuel 18,022.16 19,807.16 20,578.98
Total energy consumed 277,461.06 298,319.75 302,867.40

Note: In accordance with the provisions of Article 51, paragraph 4, letter a) of the Consolidated Income Tax Law, fuel consumption relating to Company cars for mixed business and personal use is measured at 70% of the total.

The self-produced electricity fed into the grid in 2023 was 0 GJ, in 2022 it was 63.65 GJ and in 2021 it was 263.78 GJ.

Table 2. Energy intensity [GRI 302-3]

Energy intensity within the organisation
UoM 2023 2022 2021
Energy intensity GJ/number of full-time
employees
65.6 71.8 74.4

Table 3. Emissions from the consumption of electricity, fuel for the operation of offices and facilities (e.g. Control Towers), the car and aircraft fleet and emissions from the use of refrigerant gases. [GRI 305-1 and 305-2]

Emissions UoM 2023 2022 2021
Location based electricity 16,783.14 17,383 17,572
Market based electricity 1,372.68 3,005 23,891
Fuel for offices and other facilities 1,197.93 1,408.30 1,621.95
Diesel 260.84 247.62 378.38
Natural gas 937.09 1,160.68 1,243.56
Fuel for car fleet – Company cars 377.80 369.08 268.87
Diesel 125.62 145.91 198.69
Petrol 252.18 223.17 70.19
CNG 0 0 0
LPG 0 0 0
Fuels for car fleet – mixed-use cars t
CO₂e
277.14 271.37 268.96
Diesel 54.07 106.05 206.39
Petrol 223.06 164.14 62.01
CNG 0 1.06 0.55
LPG 0 0.12 0
Fuels for air fleet 1,241.80 1,365.20 1,416.65
Jet fuel 1,241.80 1,365.20 1,416.65
Refrigerant gases 687.94 886.32 1,204.89
Total emissions (location based) 20,565.75 21,683.67 22,353.02
Total emissions (market based) 5,155.30 7,304.92 28,672.54

Note: Scope 2 emissions inherent to the consumption of electricity are calculated according to the Location Based methodology, using the emission factors published by ISPRA in 2023, and according to the Market Based methodology using the emission factors published by AIB – European Residual Mixes in 2022. In accordance with the provisions of Article 51, paragraph 4, letter a) of the Consolidated Income Tax Law, emissions relating to Company cars for mixed business and personal use are measured at 70% of the total. The method used to calculate emissions from fuels uses the emission factors published in 2023 by the Department for Environment Food & Rural Affairs (DEFRA).

It should be noted that in 2022, the methodology for calculating emissions from the consumption of electricity from Guarantees of Origin (GO) was updated according to the Market Based methodology. This methodology was also applied to the 2021 figure, in order to report a value as accurate and comparable to the next reporting years as possible. The previously reported 2021 figure was 24,464 tCO2e.

Table 4. Other indirect (Scope 3) greenhouse gas (GHG) emissions [GRI 305-3]

Emissions UoM 2023 2022 2021
Fuel- and Energy
Related Activities
t CO₂e 930.17 1,319.17 5,568.92
Employee
commuting
6,507.95 7,289.93 7,086.22
Capital goods 33,529.69 31,902.66 28,601.97
Purchased goods
and services
13,843.71 12,513.23 12,134.49
Business Travel 1,674.23 1,257.11 443.19
Waste Generated in
Operations
4.67 38.28 93.68
Upstream
Transportation and
Distribution
47.05 47.62 67.71
Scope 3 total 56,537.47 54,368.00 53,966.17

Note: The method used to calculate emissions uses the emission factors of the Department for Environment Food & Rural Affairs (DEFRA) 2021, 2022 and 2023, Ecoinvent 3.8 and Base Carbon v. 23.2.0.

It should be noted that in 2022, the methodology for calculating emissions from the consumption of electricity from Guarantees of Origin (GO) for the calculation of "Fuel- and Energy-Related Activities" was updated. This methodology was also applied to the 2021 figure, in order to report a value as accurate and comparable to the next reporting years as possible. The previously reported 2021 figure was 6,994.05 tCO2e.

Table 5. Greenhouse gas (GHG) emissions intensity [GRI 305-4]

Intensity of emissions (Scope 1 + Scope 2)
UoM 2023 2022 2021
Intensity of emissions tCO2e Location based/number of full-time
employees
4.86 5.22 5.49
tCO2e Market based/number of full-time employees 1.22 1.76 7.04
tCO2e Location based/number of flights handled
(route and terminal)
0.0071 0.0083 0.0135
tCO2eMarket based/number of flights handled
(route and terminal)
0.0018 0.0028 0.0174
Intensity of other indirect emissions (Scope 3)
UoM 2023 2022 2021
Intensity of
emissions
tCO2e Scope 3/number of full-time employees 13.08 13.26
tCO2e Scope 3/number of flights handled (route and terminal) 0.0197 0.0208 0.0327

Note: for the calculation of emission intensity versus the number of flights handled, the denominator includes assisted flights in both the en-route and terminal phase. This information is available in the "Market and Air Traffic Performance" section of the ENAV Group's Annual Financial Report. In particular: in the financial year 2021, the number of flights handled was 1,651,125, as a result of 1,180,526 en route and 470,599 in terminal;

in the financial year 2022, the number of flights operated was 2,610,924, as a result of 1,875,685 en route and 735,239 in terminal; in the financial year 2023, the number of flights operated was 2,877,156, as a result of 2,076,456 en route and 800,700 in terminal.

Table 6. Greenhouse gas (GHG) emissions avoided through electricity production from existing photovoltaic systems[GRI 305-5]

Reduction of emissions UoM 2023 2022 2021
Reduction of CO₂e (Scope2) t CO₂e 84 85 94

Note: The methodology used for the reporting years 2021 and 2022 for emission reduction calculations involves the use of the ISPRA 2021 emission factors, and for the year 2023 the ISPRA 2023 emission factors.

Table 7. Waste generated, sent for recycling and disposal [GRI 306-3; 306-4; 306-5]

2023 2022 2021
Type of
waste
UoM Sent for
recycling
Sent for
disposal
Waste
generated
Sent for
recycling
Sent for
disposal
Waste
generated
Sent for
recycling
Sent for
disposal
Waste
generated
Batteries
from
accumulators
51.42 0 51.42 39.80 0 39.80 52.35 0 52.35
Waste
engine oil,
gear oil and
lubricating
oils
3.19 0 3.19 4.77 0 4.77 5.00 0 5.00
Waste from
electrical and
electronic
equipment
20.83 0 20.83 48.46 0.13 48.59 103.78 0 103.78
Other
municipal
waste (septic
tank sludge,
bulky waste)
t 14.9 2.44 17.34 24.64 54.35 78.99 18.77 111.11 129.88
Packaging
(including
separately
collected
municipal
waste)
14.71 0 14.71 21.56 0 21.56 29.20 0 29.20
Metals
(including
their alloys)
10.91 0 10.91 57.30 0 57.30 24.26 0 24.26
Other waste 25.37 2.59 27.96 35.30 4.43 39.73 21.03 2.94 23.97
TOTAL
WASTE
141.33 5.03 146.36 231.83 58.91 290.74 254.39 114.05 368.44

Note: for ENAV, the substantial decrease in waste generated (260.01 t in 2021, 191.74 t in 2022 and 50.4 t in 2023) can be attributed mainly to:

  • the application of the regulations of Italian Law no. 108 of 29 July 2021, which allows for the liability of "septic tank sludge" waste to be attributed to the entity which performs the maintenance cleaning service of the plant (approximately 84 t in 2021, 51 t in 2022, no waste in 2023);

  • the assignment of responsibility to maintenance companies for the management of waste produced by its own activities/services (e.g., the reduction of "metals – including their alloys" waste produced by construction and demolition activities, approximately 40 t in 2022 and 5 t in 2023);

  • the natural variability related to the specific activities carried out in the reporting period (e.g., reduction of "bulky waste" produced by office activities, approximately 24 t in 2022 and 13 t in 2023).

For Techno Sky, the slight decrease in waste produced (106 t in 2021, 99 t in 2022 and 95.96 t in 2023) can be attributed mainly to the natural variability associated with the specific maintenance activities carried out during the reporting period.

Table 8. Waste sent for recycling and waste sent for disposal [GRI 306-4; 306-5]

Hazardous waste UoM 2023 2022 2021
Sent for disposal 0.9 1.46 1.65
Sent for recycling t 62.28 57.46 69.27
TOTAL WASTE 63.18 58.92 70.92
Non-hazardous waste UoM 2023 2022 2021
Sent for disposal 4.13 57.45 112.40
t
Sent for recycling 79.05 174.37 185.12

Note: all waste is managed at external sites.

Table 9. Investment in infrastructure.

Investment UoM 2023 2022 2021
Infrastructure 94,470 87,763 76,068
a) Implementation and maintenance of operational
technology infrastructures
58,846 50,092 44,418
b) Upgrading the ATM technology platform with new
operational concepts
€000 19,676 15,459 14,075
c) Infrastructures and systems 12,249 13,152 12,333
d) Management information systems 3,699 9,060 5,242

Note: 2023 CAPEX of 110.5 million euro.

Table 10. Reductions of routes and related impact thanks to the Italian Flight Efficiency Plan (FEP) project, highlighting the result since the beginning of the FEP project.

Main results achieved UoM 2023 2022 2021 Trend 2016-2023
Reduction of routes km -21,274,500 -21,750,500 -12,710,000 -99,141,835.00
Reduction of fuel used kg -80,739,000 -79,500,000 -52,789,000 -375,707,500.00
Reduction of CO₂ emissions kg CO₂ -255,135,240 -250,425,000 -166,285,350 -1,184,286,015.00

Table 11. Number of flight hours carried out by the air fleet broken down by domestic and foreign contracts.

Flight hours UoM 2023 2022 2021
Domestic hours 874.93 943.60 1,048.93
Foreign hours 359.27 419.01 354.85
Albania 22.26 19.00 13.67
Saudi Arabia 0 0 0
Cyprus 0 16.08 0
Croatia 102.51 108.84 115.26
Denmark 0 13.17 0
United Arab Emirates 0 0 0
Eritrea 0 0 0
Greece Hours 0 97.75 0
Kenya 0 0 0
Lithuania 12.33 18.25 20.75
Malta 0 0 0
Morocco 45.50 0 0
Qatar 75.25 84.83 33.25
Portugal 23.58 0 0
Romania 43.92 0 157.34
Spain 5.08 0 0
Uganda 28.84 61.09 14.58
Total 1,234.20 1,362.61 1,403.78

Table 12. Average response time for extraordinary interventions thanks to the Flight Inspection and Validation service.

Average response time for extraordinary interventions UoM 2023 2022 2021
Average response time Hours 24 24 24

STAKEHOLDERS

Table 13. Customer relations: average system availability. (Scope: Techno Sky)

Average system availability UoM 2023 2022 2021
Percentage of average system availability % 99.99 99.99 99.98

Table 14. Customer relations: percentage of anomaly resolution on first attempt. (Scope: Techno Sky)

Resolution of anomalies on first attempt UoM 2023 2022 2021
Percentage of anomaly resolution on first attempt 84 87 90

Table 15. Customer relations: hours for repair and restoration. (Scope: Techno Sky)

Repair and restoration UoM 2023 2022 2021
Average repair and restoration times 33.45 33.52 33.20

Table 16. Processing days for measurement confirmation. (Scope: Techno Sky)

Processing for measurement confirmation UoM 2023 2022 2021
Average
processing
time
for
measurement
confirmation of weather sensors
Days 15.14 15.58 14.58

Table 17. Approach to stakeholder engagement [GRI 2-29]

Degree of stakeholder
engagement
UoM 2023 2022 2021
Stakeholder engagement
initiatives
14 one-to-one meetings
with airlines on issues
related to ATS delivery.
Two plenary meetings with
extended participation of
all stakeholders.
18 one-to-one meetings with
airlines. Three plenary
meetings extended, for the
topics covered, to all
customers of our services.
12 meetings (10 web and 2 in
person) for the updates.
Number of stakeholders
involved
No. Variable participation
according to topics
discussed. Invitations to
plenary
meetings, open days, and
thematic conferences,
extended on average to
more than 30 companies.
Results of events and
material covered, made
available to all users
through OCRM
communication channels.
Variable number depending
on events.
Invitations to plenary
meetings extended to more
than 40 companies on
average. Output of meetings
made available to all
A variable number depending
on the initiatives. In the case of
ramp-up meetings, numerous
groups of pilots and airlines
Other Customer
involvement and
information
is ensured through the
instruments contained in
the Operational
Cooperation Agreements
signed by Operations with
the largest customers of
our services.
Direct involvement of
customers in line with the
contents of signed
Cooperation Agreements and
Memoranda of
Understanding.
All the activities specified in
the Cooperation Agreements
for relations with customers of
ATSs. Direct dialogue with the
operational line in the case of
ramp-ups.

PEOPLE

Table 18. Total number of employees by Group company. [GRI 2-7]

Total number of employees in the Group UoM 2023 2022 2021
ENAV 3,385 3,306 3,295
Techno SKY 717 721 658
IDS AirNav No. 152 158 152
ENAV Asia Pacific 0 0 1
ENAV North Atlantic 0 0 0
Total 4,254 4,185 4,106

Note: it should be noted that in D-Flight there are 7 seconded employees (3 ENAV, 4 IDS AirNav), and 2 seconded from Leonardo.

Table 19. Total number of employees by contract type, geographical area (where they are employed), and gender. [GRI 2-7]

Employees 2023 2022 2021
(headcount) UoM Male Female Total Male Female Total Male Female Total
Fixed-term
contract
7 0 7 2 3 5 1 0 1
Italy 7 0 7 2 3 5 1 0 1
Americas 0 0 0 0 0 0 0 0 0
Asia 0 0 0 0 0 0 0 0 0
Other – Europe 0 0 0 0 0 0 0 0 0
Open-ended
contract
No. 3,376 871 4,247 3,331 849 4,180 3,273 832 4,105
Italy 3,376 871 4,247 3,331 849 4,180 3,273 831 4,104
Americas 0 0 0 0 0 0 0 0 0
Asia 0 0 0 0 0 0 0 1 1
Other – Europe 0 0 0 0 0 0 0 0 0
Total 3,383 871 4,254 3,333 852 4,185 3,274 832 4,106

Note: the Group does not employ employees on zero-hours contracts.

Table 20. Total number of employees by type of employment and gender. [GRI 2-7]
--------------------------------------------------------------------------------- -- --
Employees
(headcount)
UoM 2023 2022 2021
Male Female Total Male Female Total Male Female Total
Full-time
employees
3,374 854 4,228 3,324 831 4,155 3,264 807 4,071
Part-time
employees
No. 9 17 26 9 21 30 10 25 35
Total 3,383 871 4,254 3,333 852 4,185 3,274 832 4,106

Table 21. Number of non-employee workers [GRI 2-8]

Professional category UoM 2023 2022 2021
Temporary staff No. 0 2 3
Trainees 4 6 18
Other (*) 439 304 256
Total 443 312 277

(*) The category "Other" in 2022 and 2023 included non-employee workers for engineering support, systems engineers, maintenance, plant certification, postal service, transport, canteens, cleaning services and welcome service. In 2021, the category "Other" included maintenance, certification, postal service, transport, canteens, cleaning services, and a coordinated and continuous collaboration.

Note: the total number of non-employee workers is an estimated figure and represents the number of non-employees who worked for the Company during the year.

2023 2022 2021
Employees
(headcount)
Male Female Total Male Female Total Male Female Total
No. % No. % No. % No. % No. % No. % No. % No. % No. %
Senior
management
48 1.1% 4 0.1% 52 1.2% 48 1.1% 3 0.1% 51 1.2% 46 1.1% 4 0.1% 50 1.2%
less than 30
years old
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
between 30
and 50 years
old
8 0.2% 0 0.0% 8 0.2% 4 0.1% 0 0 4 0.1% 7 0.2% 1 0 8 0.2%
over 50 years
old
40 0.9% 4 0.1% 44 1.0% 44 1.1% 3 0.1% 47 1.1% 39 0.9% 3 0.1 42 1.0%
Middle
management
344 8.1% 64 1.5% 408 9.6% 347 8.3% 63 1.5% 410 9.8% 351 8.5% 61 1.5% 412 10%
less than 30
years old
0 0.0% 0 0.0% 0 0.0% 0 0 0 0 0 0 0 0 0 0 0 0
between 30
and 50 years
old
80 1.9% 18 0.4% 98 2.3% 90 2.2% 20 0.5% 110 2.6% 99 2.4% 25 0.6% 124 3%
over 50 years
old
264 6.2% 46 1.1% 310 7.3% 257 6.1% 43 1.0% 300 7.2% 252 6.1% 36 0.9% 288 7%
Office staff 2,966 69.7% 803 18.9% 3,769 88.6% 2,911 69.6% 786 18.8% 3,697 88.3% 2,842 69.2% 767 18.7% 3,609 87.9%
less than 30
years old
268 6.3% 47 1.1% 315 7.4% 200 4.8% 31 0.7% 231 5.5% 162 3.9% 23 0.6% 185 4.5%
between 30
and 50 years
old
1,581 37.2% 428 10.1% 2,009 47.2% 1,617 38.6% 432 10.3% 2,049 49% 1,631 39.7% 433 10.5% 2,064 50.3%
over 50 years
old
1,117 26.3% 328 7.7% 1,445 34.0% 1,094 26.1% 323 7.7% 1,417 33.9% 1,049 25.5% 311 7.6% 1,360 33.1%
Blue collar
workers
25 0.6% 0 0.0% 25 0.6% 27 0.6% 0 0 27 0.6% 35 0.9% 0 0 35 0.9%
less than 30
years old
2 0.0% 0 0.0% 2 0.0% 0 0 0 0 0 0 0 0 0 0 0 0
between 30
and 50 years
old
11 0.3% 0 0.0% 11 0.3% 12 0.3% 0 0 12 0.3% 18 0.4% 0 0 18 0.4%
over 50 years
old
12 0.3% 0 0.0% 12 0.3% 15 0.4% 0 0 15 0.4% 17 0.4% 0 0 17 0.4%
Total 3,383 79.5% 871 20.5% 4,254 100.0% 3,333 79.6% 852 20.4% 4,185 100% 3,274 79.7% 832 20.3% 4,106 100%

Table 23. Number of new hires by age group, gender, and geographical area. [GRI 401-1]

2023 2022 2021
Number of new hires UoM Male Female Total Male Female Total Male Female Total
Italy 350 69 419 338 66 404 226 20 246
less than 30 years old 274 48 322 238 34 272 176 16 192
between 30 and 50 years
old
63 19 82 85 32 117 48 4 52
over 50 years old 13 2 15 15 0 15 2 - 2
Americas 0 0 0 0 0 0 0 0 0
less than 30 years old 0 0 0 0 0 0 0 0 0
between 30 and 50 years
old
0 0 0 0 0 0 0 0 0
over 50 years old 0 0 0 0 0 0 0 0 0
Asia 0 0 0 0 0 0 0 0 0
less than 30 years old 0 0 0 0 0 0 0 0 0
between 30 and 50 years
old
No. 0 0 0 0 0 0 0 0 0
over 50 years old 0 0 0 0 0 0 0 0 0
Other – Europe 0 0 0 0 0 0 0 0 0
less than 30 years old 0 0 0 0 0 0 0 0 0
between 30 and 50 years
old
0 0 0 0 0 0 0 0 0
over 50 years old 0 0 0 0 0 0 0 0 0
Total 350 69 419 338 66 404 226 20 246
less than 30 years old 274 48 322 238 34 272 176 16 192
between 30 and 50 years
old
63 19 82 85 32 117 48 4 52
over 50 years old 13 2 15 15 - 15 2 - 2

Note: the calculation of the number of new hires also includes employees with a fixed-term pseudo pilot contract (196 for 2023, 192 for 2022 and 167 for 2021)

Intra-groupy transfers for 2023 included:

12 resources were recruited in ENAV from Techno Sky, specifically:

  • 1 woman, of whom: 0 women aged <30 years; 0 women aged between 30 and 50 years; 1 woman aged >50 years.
  • 11 men, of whom: 0 employees aged <30 years; 6 employees aged between 30 and 50 years; 5 employees aged >50 years.

20 resources were recruited in ENAV from IDS, specifically:

  • 7 women, of whom: 0 women aged <30 years; 5 women aged between 30 and 50 years; 2 women aged >50 years.
  • 13 men, of whom: 2 employees aged <30 years; 9 employees aged between 30 and 50 years; 2 employees aged >50 years.

Table 24. Number of employees who left the Group, by age group, gender, and geographical area. [GRI 401-1]

Employees who left 2023 2022 2021
the Group UoM Male Female Total Male Female Total Male Female Total
Italy 300 50 350 279 45 324 252 34 286
less than 30 years old 169 25 194 171 21 192 155 13 168
between 30 and 50
years old
36 7 43 32 6 38 15 0 15
over 50 years old 95 18 113 76 18 94 82 21 103
Americas 0 0 0 0 0 0 0 0 0
less than 30 years old 0 0 0 0 0 0 0 0 0
between 30 and 50
years old
0 0 0 0 0 0 0 0 0
over 50 years old 0 0 0 0 0 0 0 0 0
Asia 0 0 0 1 0 1 0 1 1
less than 30 years old 0 0 0 0 0 0 0 0 0
between 30 and 50
years old
No. 0 0 0 0 0 0 0 0 0
over 50 years old 0 0 0 1 0 1 0 1 1
Other – Europe 0 0 0 0 0 0 0 0 0
less than 30 years old 0 0 0 0 0 0 0 0 0
between 30 and 50
years old
0 0 0 0 0 0 0 0 0
over 50 years old 0 0 0 0 0 0 0 0 0
Total 300 50 350 280 45 325 252 35 287
less than 30 years old 169 25 194 171 21 192 155 13 168
between 30 and 50
years old
36 7 43 32 6 38 15 0 15
over 50 years old 95 18 113 77 18 95 82 22 104

Note: the calculation of the number of employees who left the Group also includes employees with a fixed-term pseudo pilot contract (196 for 2023, 192 for 2022 and 167 for 2021).

Furthermore, during 2023, 2 intra-group transfers were recorded, as follows:

12 resources left Techno Sky to be hired in ENAV, comprising:

11 men, of whom: 0 employees aged <30 years; 6 employees aged between 30 and 50 years; 5 employees aged >50 years.

1 woman, of whom: 0 women aged <30 years; 0 woman aged between 30 and 50 years; 1 woman aged >50 years.

20 resources left IDS to be hired in ENAV, specifically:

  • 13 men, of whom: 2 employees aged <30 years; 9 employees aged between 30 and 50 years; 2 employees aged >50 years.
  • 7 women, of whom: 0 women aged <30 years; 5 women aged between 30 and 50 years; 2 women aged >50 years; of the 7 women, 2 left in 2023.

Table 25. Turnover rate [GRI 401-1]

2023 2022 2021
Turnover rate UoM Male Female Total Male Female Total Male Female Total
Italy 8.87 5.74 8.23 8.37 5.28 7.74 7.7 4.09 6.97
Americas 0 0 0 0 0 0 0 0 0
Asia % 0 0 0 100 0 100 0 100 100
Other – Europe 0 0 0 0 0 0 0 0 0
Total 8.87 5.74 8.23 8.40 5.28 7.77 7.7 4.21 6.99

Table 26. Rate of new employee hires [GRI 401-1]

Rate of new
employee hires
UoM 2023 2022 2021
Male Female Total Male Female Total Male Female Total
Italy 10.35 7.92 9.85 10.14 7.75 9.65 6.9 2.41 5.99
Americas 0 0 0 0 0 0 0 0 0
Asia % 0 0 0 0 0 0 0 0 0
Other – Europe 0 0 0 0 0 0 0 0 0
Total 10.35 7.92 9.85 10.14 7.75 9.65 6.9 2.4 5.99
Table 27. Number of hours of classroom and e-learning operational training by gender and category [GRI 404-1]
--------------------------------------------------------------------------------------------------------------- -- -- --
Training
hours by
gender and
level
UoM 2023 2022 2021
Male Female Total Male Female Total Male Female Total
Senior
management
0 0 0 0 0 0 3 0 3
Middle
management
480 0 480 108 48 156 354 0 354
Office staff Hours 169,030 15,431 184,461 112,031 13,950.5 125,981.5 105,577.5 8,223.5 113,801
Blue
collar
workers
300 0 300 140 0 140 200 0 200
Total 169,810 15,431 185,241 112,279 13,998.5 126,277.5 106,134.5 8,223.5 114,358

Table 28. Number of hours of classroom and e-learning training by gender and category [GRI 404-1]

Training 2023 2022 2021
hours
by
gender
and
level
UoM Male Female Total Male Female Total Male Female Total
Senior 613.50 74.00 687.50 277 21 298 772 16 788
management
Middle
management
Hours 3,082.50 934.50 4,017.00 3,681 884 4,565 3,941 1,080 5,021
Office staff 19,279.50 5,162.00 24,441.50 17,745.5 6,460.5 24,206 22,517 5,886 28,403
Blue
collar
workers
181.00 0.00 181.00 144 0 144 299 0 299
Total 23,156.5 6,170.5 29,327 21,847.5 7,365.5 29,213 27,529 6,982 34,511

Note: training refers to specialist managerial, legal and language training.

Table 29. Number of hours of classroom and e-learning training in occupational health and safety by gender and category [GRI 404-1]

Training
hours by
gender and
level
UoM 2023 2022 2021
Male Female Total Male Female Total Male Female Total
Senior
management
107 1 108 235 8 243 132 0 132
Middle
management
1,542 112 1,654 2,367 374 2,741 670 46 716
Office staff Hours 16,494 2,832 19,326 21,914 4,347 26,261 7,587 574 8,161
Blue
collar
workers
322 0 322 104 0 104 96 0 96
Total 18,465 2,945 21,410 24,620 4,729 29,349 8,485 620 9,105

Table 30. Number of hours of classroom and e-learning environmental training [GRI 404-1]

Training hours by UoM 2023 2022 2021
gender and level Male Female Total Male Female Total Male Female Total
Senior 12 0 12 0 0 0 0 0 0
management
Middle Hours 59 21.25 80.25 7 1 8 34 49 83
management
Office staff 169 4 173 339 48 387 169 28 197
Blue collar workers 0 0 0 0 0 0 0 0 0
Total 240 25.25 265.25 346 49 395 203 77 280

Table 31. Average hours of training per year per employee. [GRI 404-1]

Hours of 2022 2021
training
(classroom and
e-learning)
UoM Male Female Total Male Female Total Male Female Total
Total number
of training
hours provided
to employees
Hours 211,672 24,572 236,243 159,093 26,142 185,235 142,351 15,904 158,255
Total number
of employees
No. 3,383 871 4,254 3,333 852 4,185 3,274 832 4,106
Average
employee
training hours
Hours/no. 63 28 56 48 31 44 43 19 39
Total number
of training
hours provided
to senior
management
Hours 733 75 808 512 29 541 908 17 925
Total number
of senior
managers
No. 48 4 52 48 3 51 46 4 50
Average
training hours
provided to
senior
management
Hours/no. 15 19 16 11 10 11 20 4 19
Total number
of training
hours provided
to middle
management
Hours 5,164 1,068 6,231 6,163 1,307 7,470 5,001 1,175 6,176
Total number
of middle
managers
No. 344 64 408 347 63 410 351 61 412
Average
training hours
provided to
middle
management
Hours/no. 15 17 15 18 21 18 14 19 15
Total number
of training
hours provided
to office staff
Hours 204,973 23,429 228,402 152,030 24,806 176,836 135,847 14,713 150,559
Total number
of office staff
No. 2,966 803 3,769 2,911 786 3,697 2,842 767 3,609
Average
training hours
provided to
office staff
Hours/no. 69 29 61 52 32 48 48 19 42
Total number
of training
hours provided
to blue collar
workers
Hours 803 0 803 388 0 388 595 0 595
Total number
of blue collar
workers
No. 25 0 25 27 0 27 35 0 35

Table 32. Number of continuous training hours by gender.

Continuous training
hours by gender
UoM 2023 2022 2021
Male Female Total Male Female Total Male Female Total
Employees Hours 61,832 8,367 70,199 45,802 7,109 52,911 53,172 6,572 59,744

Table 33. Number of employees involved in continuous training by gender.

Number
of
employees
involved by gender
UoM 2023 2022 2021
Male Female Total Male Female Total Male Female Total
Employees No. 1,632 222 1,854 1,946 302 2,248 1,769 241 2,010

Table 34. Number of ongoing operating unit training hours by gender.

Ongoing operating unit
training hours by gender
2023 2022 2021
UoM Male Female Total Male Female Total Male Female Total
Employees Hours 80,850 11,615 92,465 78,385 9,214 87,599 65,041 12,389 77,430

Table 35. Number of employees involved in ongoing operating unit training by gender.

Number
of
employees
2023 2022 2021
involved by gender and
category
UoM Male Female Total Male Female Total Male Female Total
Employees No. 539 75 614 1,625 191 1,816 440 65 505

Table 36. Number of litigations with employees.

Number of pending litigations with employees UoM 2023 2022 2021
Number of litigations with employees No. 145 40 48

Table 37. Number of new grievances with employees.

Number of new grievances with employees UoM 2023 2022 2021
Number of grievances with employees No. 123 6 11

Table 38. Percentage of employees covered by collective bargaining agreements. [GRI 2-30]

Percentage of total employees covered by
collective bargaining agreements
UoM 2023 2022 2021
Percentage of total employees covered by
collective bargaining agreements
% 100% 100% 100%

Note: Senior Management is excluded from the calculation.

Table 39. Percentage of employees registered with a union.

Percentage of employees registered with a
union
UoM 2023 2022 2021
Percentage of employees registered with a
union
% 63% 61% 67%

Note: Senior Management is excluded from the calculation.

Table 40. Number of strikes.

Number of strikes UoM 2023 2022 2021
Number of strikes No. 12 8 16

Table 41. Number of strike hours.

Number of strike hours UoM 2023 2022 2021
Number of strike hours No. hours 252 163 240

Table 42. Number of recordable work-related injuries, injury rate and number of hours worked by employees [GRI 403-9]

Employees UoM 2023 2022 2021
Male Female Total Male Female Total Male Female Total
Total recordable
work-related
injuries
8 4 12 3 2 5 6 1 7
Recordable work
related injuries
(with the exclusion
of injuries with
serious
consequences)
No. 8 4 12 3 2 5 6 1 7
Number of work
injuries with serious
consequences
(excluding fatalities)
0 0 0 0 0 0 0 0 0
Deaths following
work injuries
0 0 0 0 0 0 0 0 0
Number of hours
worked
No. 5,011,188 1,214,351.02 6,225,539.02 4,893,064 1,144,149 6,037,213 4,752,198 1,158,156 5,910,354
rate of fatalities as a
result of work
related injuries
0 0 0 0 0 0 0 0 0
rate of high
consequence work
related injuries
No. 0 0 0 0 0 0 0 0 0
rate of recordable
work-related
injuries
1.6 3.3 1.93 0.61 1.75 0.83 1.26 0.86 1.18

Note: the indices are calculated as follows: _Rate of fatalities as a result of work-related injuries: (No. of fatalities as a result of work-related injury /No. of hours worked) x 1,000,000; Rate of high-consequence work-related injuries : (No. of high-consequence work-related injuries /No. of hours worked) x 1,000,000; Rate of recordable work-related injuries: (No. of recordable work-related injuries/No. of hours worked) x 1,000,000.

Recordable work injuries also include injuries as a result of commuting incidents in cases where the transport has been organized by the organization. Total hours worked by non-employees of the ENAV Group in 2021 were estimated at 208,970 hours. The categories taken into account for calculating the estimated hours included: maintenance and certification services, cleaning services and canteen services, postal services and transport services, as they were considered to be significant in terms of exposure to the risk of work injuries and categories that were present consistently from year to year. Total hours worked by non-employees of the ENAV Group in 2022 were estimated at 292,328 hours, while in 2023 they were estimated at 388,633 hours. The categories taken into account for the calculation of the estimated hours for 2022 and 2023 were the same as for 2021, with the addition of the following: engineering support, systems engineers, welcome service and trainees.

It should be noted that in February 2021, the Group's Prevention and Protection structure recorded an injury of a non-employee worker, engaged in a worksite activity for the supply and installation of the new cabin under TWR at Alghero Airport, and in 2022 two injuries of non-employee workers, the first engaged in a worksite activity at Linate Airport and the second engaged in cleaning services. In 2023, an injury involving a non-employee worker engaged in cleaning services was reported.

The recordable work injury rate of non-employee workers in 2021 was 4.8, in 2022 was 6.84 and in 2023 was 2.57.

Table 43. Number of hours of external classroom training provided to third parties by category of recipient.

Training hours by category UoM 2023 2022 2021
Private Customer 0 0 6,664
Business Customer Hours 8,496 17,575 0
Total 8,496 17,575 6,664

Table 44. Number of external participants involved in external classroom training by category of recipient.

Number of third parties involved by category UoM 2023 2022 2021
Private Customer 0 0 145
Business Customer No. 390 295 0
Total 390 295 145

Table 45. Results of training for local development carried out in 2023.

2023 2022 2021
Activities carried out Days
attended
Attendees Days
attended
Attendees Days
attended
Attendees
Apprenticeship training 1,207 234 3,132 19 1,818 25
Educational visits 2,300 42 41 1,100 0 0
"GLOBE" Project 2,830 11 0 0 0 0
Total 6,337 287 3,173 1,119 1,818 25

Note: in 2021, educational visits and the intercultural project were suspended due to the health emergency. The educational visits restarted in 2022, while the intercultural project resumed in 2023 under the name Project "Globe"

Table 46. Annual Total compensation ratio. [GRI 2-21]

2023 2022 2021
Ratio of the annual total compensation for the organization's
highest-paid individual to the median annual total compensation for
all employees (excluding the highest-paid individual)
14,15 15.05 12.56
Ratio of the percentage increase in annual total compensation for
the organization's highest-paid individual to the median percentage
increase in annual total compensation for all employees (excluding
the highest-paid individual )
-37,74 4.72 0.57

Note: the annual total compensation of employees consists of the Gross Annual Remuneration (RAL) and fringe benefits such as overtime, Performance Bonus, LTI and other allowances. The person receiving the highest-payment is the Chief Executive Officer of ENAV S.p.A. and the figure includes the long-term incentives (LTI) variable compensation that will be approved after the date of approval of this document.

Table 47. Percentage of employees receiving regular performance and career development reviews [404-3]

2023 2022 2021
Male Female Total Male Female Total Male Female Total
Senior
management
48 4 52 48 3 51 46 4 50
Number of Middle
management
344 64 408 347 63 410 351 61 412
employees Office staff 2,966 803 3,769 2,911 786 3,697 2,842 767 3,609
at 31/12 Blue collar
workers
25 0
25
27 -
27
35 - 35
Total 3,383 871 4,254 3,333 852 4,185 3,274 832 4,106
Senior
management
43 2 45 46 3 49 43 4 47
Number of
employees
Middle
management
68 9 77 69 9 78 - - -
who
received
Office staff 1,213 462 1,675 1,215 461 1,676 968 404 1,372
a regular
performance
Blue collar
workers
- - - - - - - - -
Total 1,324 473 1,797 1,330 473 1,803 1,011 408 1,419
Senior
management
90% 50% 87% 96% 100% 96% 93% 100% 94%
Middle
management
20% 14% 19% 20% 14% 19% - - -
% Total Office staff 41% 58% 44% 42% 59% 45% 34% 53% 38%
Blue collar
workers
- - - - - - - - -
Total 39% 54% 42% 40% 56% 43% 31% 49% 35%

GOVERNANCE

Table 48. Total number of individuals in the governance bodies of companies28 by age group and gender [GRI 405-1]

Members of
the
governanc
2023 2022 2021
e bodies Male Female Total Male Female Total Male Female Total
(headcount
)
No. % No. % No. % No. % No. % No. % No. % No. % No. %
less than
30 years
old
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
between 30
and 50
years old
3 15 2 10 5 25 4 21 1 5 5 26 5 25 3 15 8 40
over 50
years old
8 40 7 35 15 75 8 42 6 32 14 74 8 40 4 20 12 60
Total 11 55 9 45 20 100 12 63 7 37 19 100 13 65 7 35 20 100

28 Board of Directors as at 31.12.2023 of ENAV, Techno Sky, IDS AirNav and D-Flight.

Table 49. Total number of individuals in the control bodies of companies29 by age group and gender [GRI 405-1]

Members of
the control
2023 2022 2021
bodies
(headcount
)
Male Female Total Male Female Total Male Female Total
No. % No. % No. % No. % No. % No. % No. % No. % No. %
less than
30 years
old
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
between 30
and 50
years old
0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 17 2 17
over 50
years old
8 67 4 33 12 100 8 67 4 33 12 100 8 67 2 17 10 83
Total 8 67 4 33 12 100 8 67 4 33 12 100 8 67 4 33 12 100

Table 50. Country-by-country reporting [GRI 207-4]

Group tax jurisdiction.

Dimensions UoM 2023 2022 2021
Number of employees No. 4,254 4,185 4,106
Tax-related data UoM 2023 2022 2021
Revenues from third-party sales 1,011,314 952,780 845,124
Revenues
from
intra-group
transactions with other tax jurisdictions
29 270 306
Profit/loss before taxes 163,826 147,782 104,840
Tangible assets other than cash and
cash equivalents
€/000 2,372,628 2,414,606 2,368,554
Corporate income tax paid on a cash
basis
61,079 39,533 15,351
Corporate income tax
accrued on
profits/loss
49,740 44,633 29,189

Note: it should be noted that in 2022, the Group Tax Jurisdiction calculation method was updated, whereby the value of Profit/loss before taxes is derived from the consolidated data.

29 Board of Statutory Auditors as at 31.12.2023 of ENAV, Techno Sky, IDS AirNav and D-Flight.

Tax jurisdiction Italy, with data on the following entities ENAV S.p.A. – Techno Sky S.r.l. – IDS AirNav S.r.l. and D-Flight S.r.l., whose main activities are "Air Traffic Control/Regulated Market, ATC Systems Maintenance, Non-Regulated Market Sales and UAV Traffic Control"

Dimensions UoM 2023 2022 2021
Number of employees No. 4,254 4,185 4,105
Tax-related data UoM 2023 2022 2021
Revenues from third-party sales 1,011,244 952,432 844,052
Revenues
from
intra-group
transactions
with
other
tax
jurisdictions
29 270 306
Profit/loss before taxes €/000 164,243 147,616 104,697
Tangible assets other than cash and
cash equivalents
2,308,253 2,346,676 2,306,013
Corporate income tax paid on a cash
basis
61,068 39,568 15,253
Corporate income tax
accrued on
profits/loss
49,740 44,631 29,130

Tax jurisdiction Malaysia, with data related to the following entity ENAV Asia Pacific Sdn Bhd, whose main activities concern "Non-Regulated Market Sale"

Dimensions UoM 2023 2022 2021
Number of employees No. 0 0 1
Tax-related data UoM 2023 2022 2021
Revenue from third-party sales 70 348 1,072
Revenues
from
intra-group
transactions with other tax jurisdictions
0 0 0
Profit/loss before taxes €/000 -326 3 199
Tangible assets other than cash and
cash equivalents
192 639 685
Corporate income tax paid on a cash
basis
11 35 98
Corporate income tax
accrued on
profits/loss
0 2 59

Tax jurisdiction USA, with data related to the following entity ENAV North Atlantic LLC, whose main activities concern "Holding"

Dimensions UoM 2023 2022 2021
Number of employees No. 0 0 0
Tax-related data UoM 2023 2022 2021
Revenues from third-party sales €/000 0 0 0
Revenues from intra-group
transactions with other tax
jurisdictions
0 0 0
Profit/loss before taxes -91 -91 -56
Tangible assets other than cash and
cash equivalents
64,183 67,292 61,856
Corporate income tax paid on a cash
basis
0 0 0
Corporate income tax accrued on
profits/loss
0 0 0

Note: the following representations are consistent with the information provided to the Revenue Agency (Provision of the Revenue Agency Director prot. no. 275956 of 28 November 2017) as part of the Country by Country Reporting (CBCR). The values presented follow the logic of representation and preparation of the data included in the Group's consolidated financial statements.

Table 51. Average payment period for suppliers.

Number of days for payment of suppliers (ENAV) UoM 2023 2022 2021
Average payment period for suppliers 37 63 84.5
Average advance (delay) in relation to contractual conditions Days (27) (34) (93.73)
Number of days for payment of suppliers (Techno Sky) UoM 2023 2022 2021
Average payment period for suppliers 38 39 40
Average advance (delay) in relation to contractual conditions Days (38) (46) (40.4)
Number of days for payment of suppliers (ENAV Asia Pacific) UoM 2023 2022 2021
Average payment period for suppliers 5 5 5
Average advance (delay) in relation to contractual conditions Days 0 0 0
Number of days for payment of suppliers (IDS AirNav) UoM 2023 2022 2021
Average payment period for suppliers 39 42 23.6
Average advance (delay) in relation to contractual conditions Days (34) (17) (22)
Number of days for payment of suppliers (D-Flight) UoM 2023 2022 2021
Average payment period for suppliers Days 60 90 60
Average advance (delay) in relation to contractual conditions (40) (30) (40)

Table 52. Negative social impacts in the supply chain and actions taken. [GRI 414-2]

Negative social impacts in the supply chain and actions taken
Type of evaluation Unit of
measurement
2023 2022 2021
No.
Number of suppliers assessed for social impacts 966 804 720
Number of suppliers identified as having significant potential and actual negative
social impacts
No. 0 0 0
Percentage of suppliers identified as having significant potential and actual negative
social impacts with which improvements were agreed upon as result of assessment
0.00% 0.00% 0.00%
Percentage of suppliers identified as having significant potential and actual negative
social impacts with which relationships were terminated as result of assessment, and
why
% 0.00% 0.00% 0.00%

Note: the reported values refer to the suppliers of the companies ENAV, Techno Sky and D-Flight, as they are subject to the Public Contracts Code under Italian Legislative Decree 50/2016, through which this assessment is carried out. In addition, IDS AirNav suppliers were also assessed in 2023, however 5 IDS suppliers did not accept the clauses in the contracts but are nevertheless included in the KPI due to their own Sustainability Policies.

Table 53. Governance structure and composition [GRI 2-9]

Structure and composition of the governance of ENAV.

2021
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions and
commitments
held by
each member
Nature of these
commitments
Membership of
under
represented
social groups
Stakeholder
representation
Skills
relevant to the
impacts of the
organisation
Director 1 FEMALE NO YES 3 0 - NO NO YES
Director 2 MALE YES NO 3 0 - NO NO YES
Director 3 FEMALE NO YES 3 1 Director NO NO YES
Director 4 FEMALE NO NO 3 0 - NO NO YES
Director 5 MALE NO YES 3 0 - NO NO YES
Director 6 MALE NO YES 3 0 - NO NO YES
Director 7 MALE NO YES 3 1 Chair of the Board
of Statutory
Auditors
NO NO YES
Director 8 FEMALE NO YES 3 2 Director NO NO YES
Director 9 MALE NO YES 3 0 - NO NO YES
2022
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to the
impacts of the
organisation
Director 1 FEMALE NO YES 3 2 BoD Member NO NO YES
Director 2 MALE YES NO 3 0 - NO NO YES
Director 3 FEMALE NO YES 3 1 BoD Member NO NO YES
Director 4 FEMALE NO NO 3 0 - NO NO YES
Director 5 MALE NO YES 3 0 - NO NO YES
Director 6 MALE NO YES 3 0 - NO NO YES
Director 7 MALE NO YES 3 1 Chair of the
Board
of Statutory
Auditors
NO NO YES
Director 8 FEMALE NO YES 3 2 BoD Member NO NO YES
Director 9 MALE NO YES 3 1 BoD Member NO NO YES
2023
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to the
impacts of the
organisation
Director 1 FEMALE NO YES 3 0 - NO NO YES
Director 2 MALE YES NO 3 0 - NO NO YES
Director 3 FEMALE NO YES 3 0 - NO NO YES
Director 4 FEMALE NO YES 3 0 - NO NO YES
Director 5 FEMALE NO YES 3 2 Director and
Member of a
Board of Statutory
Auditors
NO NO YES
Director 6 MALE NO YES 3 0 - NO NO YES
Director 7 MALE NO YES 3 2 BoD
Member
NO NO YES
Director 8 FEMALE NO YES 3 2 Chair of a BoSA
and Standing
Auditor
NO NO YES
Director 9 MALE NO YES 3 1 Non-Executive
Director
NO NO YES
2021 - 2022
Control, Risks and Related Parties Committee
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions and
commitments
held by
each member
Nature of these
commitments
Membership of
under
represented
social groups
Stakeholder
representation
Skills
relevant to the
impacts of the
organisation
Director 1 MALE NO YES 3 1 Chair of the Board
of Statutory
Auditors
NO NO YES
Director 2 FEMALE NO NO 3 0 - NO NO YES
Director 3 MALE NO YES 3 0 - NO NO YES
2023
Control, Risks and Related Parties Committee
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions
and
commitments
held by
each member
Nature of these
commitments
Membership of
under
represented
social groups
Stakeholder
representation
Skills
relevant to the
impacts of the
organisation
Director 1 MALE NO YES 3 2 Chair of a BoSA and
Standing
Auditor
NO NO YES
Director 2 MALE NO YES 3 0 - NO NO YES
Director 3 FEMALE NO YES 3 2 BoD Member and
BoSA Member
NO NO YES
2021 - 2022
Remuneration and Appointments Committee
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to the
impacts of the
organisation
Director 1 MALE NO YES 3 0 - NO NO YES
Director 2 FEMALE NO NO 3 0 - NO NO YES
Director 3 MALE NO YES 3 1 Chair of the Board
of Statutory
Auditors
NO NO YES
2023
Remuneration and Appointments Committee
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to the
impacts of the
organisation
Director 1 MALE NO YES 3 1 Non-Executive
Director
NO NO YES
Director 2 MALE NO Yes 3 0 - NO NO YES
Director 3 FEMALE NO YES 3 0 - NO NO YES
2021 - 2022
Sustainability Committee
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positiions
and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to the
impacts of the
organisation
Director 1 MALE NO YES 3 1 Director NO NO Yes
Director 2 FEMALE NO YES 3 1 Director NO NO Yes
Director 3 FEMALE NO YES 3 2 Director NO NO YES
2023
Sustainability Committee
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to the
impacts of the
organisation
Director 1 FEMALE NO YES 3 0 - NO NO Yes
Director 2 FEMALE NO YES 3 0 - NO NO Yes
Director 3 MALE NO YES 3 2 Director NO NO YES

Structure and composition of the governance of Techno Sky.

2021
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
govern body
(years)
Number of other
significant
assignments
and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to the
impacts of the
organisation
Director 1 MALE YES NO 3 0 - NO NO YES
Director 2 FEMALE NO NO 3 0 - NO NO YES
MALE NO NO 3 0 - NO NO YES
Director 3
2022
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 MALE YES NO 2 0 - NO NO YES
Director 2 FEMALE NO NO 2 0 - NO NO YES
Director 3 MALE NO NO 3 0 - NO NO YES
2023
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 MALE YES NO 3 0 - NO NO YES
Director 2 FEMALE NO NO 3 0 - NO NO YES
Director 3 MALE NO NO 3 0 - NO NO YES

Structure and composition of the governance of IDS AirNav.

2021
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members on
the
governanceb
ody (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 MALE YES NO 3 0 - NO NO YES
Director 2 FEMALE NO NO 3 0 - NO NO YES
Director 3 MALE NO NO 3 0 - NO NO YES
2022
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 MALE YES NO 3 0 - NO NO YES
Director 2 MALE NO NO 3 0 - NO NO YES
Director 3 FEMALE NO NO 3 0 - NO NO YES
2023
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 MALE YES NO 3 0 - NO NO YES
Director 2 FEMALE NO NO - 0 - NO NO YES
Director 3 MALE NO NO 3 0 - NO NO YES

Structure and composition of the governance of D-flight.

2021
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 MALE YES NO 3 0 - NO NO YES
Director 2 MALE NO NO 3 0 - NO NO YES
Director 3 FEMALE NO NO 3 0 - NO NO YES
Director 4 MALE NO NO 3 0 - NO NO YES
Director 5 MALE NO NO 3 0 - NO NO YES
2022
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members
on the
governance
body (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 MALE YES NO 3 0 - NO NO YES
Director 2 MALE NO NO 3 0 - NO NO YES
Director 3 FEMALE NO NO 3 0 - NO NO YES
Director 4 MALE NO NO 3 0 - NO NO YES
Director 5 FEMALE NO NO 3 0 - NO NO YES
2023
Board of Directors
First Names and
Surnames
Gender Executive
Director
Independent
Director
Tenure of
members on
the
governance
body (years)
Number of other
significant
positions and
commitment
s
held by
each member
Nature of these
commitment
s
Membership of
under
represented
social groups
Stakeholder
representatio
n
Skills
relevant to
the
impacts of
the
organisation
Director 1 FEMALE NO NO - 0 - NO NO YES
Director 2 MALE YES NO 3 0 - NO NO YES
Director 3 FEMALE NO NO 3 0 - NO NO YES
Director 4 FEMALE NO NO 2 0 - NO NO YES
Director 5 MALE NO NO - 0 - NO NO YES

Table 54. Compliance with laws and regulations during the reporting period. [GRI 2-27]

Significant instances of non-compliance with laws and regulations during the reporting period
2023 2022 2021
Instances for which fines were imposed 1 0 1
Instances for which non-monetary sanctions were
incurred
no. 0 0 0
of this total Fines for instances of non-compliance with laws and regulations that were paid during the reporting period and a breakdown
2023 2022 2021
Fines for instances of non-compliance with laws and
regulations that occurred in the current reporting
no. 1 0 1
period 50,000 0 146,095
Fines for instances of non-compliance with laws that
occurred in previous reporting periods
no. 0 0 0

Note: significant monetary penalties are defined as those exceeding 20,000 euro.

Table 55. Benefits provided to full-time employees that are not provided to temporary or part-time employees [401- 2]

2023 2022 2021
Life insurance YES YES YES
Healthcare YES YES YES
Insurance cover in the event of disability and invalidity YES YES YES
Parental leave YES YES YES
Pension contributions YES YES YES
Shareholding NO NO NO

Notes: Life insurance is only provided for Senior Managers.

The indicator refers to the ENAV Group as a whole.

Annex 2 – GRI Content Index and Correlation Tables

Aspect
Italian Leg.
Decree
254/2016
No. Material topic Scope GRI aspect
1 Quality of service ENAV Group
2 Responsible supplier management ENAV Group GRI 414: Supplier Social Assessment
Company 3 Relations with industry
organisations, institutions and
associations
ENAV Group GRI 2-28: Membership associations
4 Safety ENAV S.p.A.
Techno Sky
GRI 416: Customer Health and Safety
GRI 404: Training and Education
5 Security ENAV Group
6 Technological innovation and
digitalisation
ENAV S.p.A.
D-Flight
7 Adequacy, enhancement and
development of Human Capital
ENAV Group GRI 404: Training and Education
Personnel 8 Diversity and inclusion ENAV Group GRI 401: Employment
GRI 405: Diversity and equal opportunity
GRI 406: Non-discrimination
9 Corporate welfare ENAV Group GRI 401: Employment
GRI 402: Labour/management relations
10 Occupational Health and Safety ENAV Group GRI 403: Occupational Health and Safety
Corruption 11 Corporate governance and
integrity
ENAV Group GRI 205: Anti-corruption
12 Economic and financial value
creation
ENAV Group GRI 201: Economic performance
GRI 207: Tax
13 Energy consumption and climate
change
ENAV Group GRI 302: Energy
GRI 305: Emissions
Environment 14 Electromagnetic emissions ENAV S.p.A.
Techno Sky
GRI 413: Local communities
15 Waste management ENAV Group GRI 306: Waste
16 Responsible supplier management ENAV Group GRI 414: Supplier Social Assessment

Table: Aspects of Italian Legislative Decree 254/2016, material topics scope and GRI aspects

Aspect
Italian Leg.
Decree
254/2016
No. Material topic Scope GRI aspect
Human
Rights30
17 Diversity and inclusion ENAV Group GRI 406: Non-discrimination

30 As concerns the "Human Rights" aspect, the topic is covered transversally within the scope of other material topics.

Table: GRI Content Index

Statement of use ENAV S.p.A presented a report in accordance with GRI Standards
for the period 01/01/2023 - 31/12/2023
GRI 1 used GRI 1: Foundation 2021
Applicable GRI Sector Standard(s) Not applicable
GRI Disclosure Reference page Omission
STANDARDS Requirement(s)
Omitted
Reason Explanation
General Disclosure
6; 64
2-1 Organisational Details ENAV's registered office is
in Via Salaria 716, Rome,
Italy
2-2 Entities included in the
organisation's sustainability
reporting
7; 170
2-3 Reporting period, frequency
and contact point
Reporting is annual. For
information or comments on
this document, please submit
a request to
[email protected]
2-4 Restatements of information 169
2-5 External assurance 171
GRI 2:
General
2-6 Activities, value chain and
other business relationships
8 - 11; 118 - 119
Disclosures 2-7 Employees 128
2-8 Workers who are not
employees
129
2-9 Governance structure and
composition
14 - 15; 94 - 97; 144 - 148
2-10 Nomination and selection
of the highest governance body
98
2-11 Chair of the highest
governance body
The Chair is not
a Senior Manager of the
Company
2-12 Role of the highest
governance body in overseeing
the management of impacts
99 - 101
2-13 Delegation of responsibility
for managing impacts
99 - 101
GRI
STANDARDS
Disclosure Reference page Omission
Requirement(s)
Omitted
Reason Explanation
2-14 Role of the highest
governance body in
sustainability reporting
14 - 15; 94 - 95; 99 - 101
2-15 Conflicts of interest 102 - 103
2-16 Communication of critical
concerns
99 - 107
2-17 Collective knowledge of the
highest governance body
101 - 103
2-18 Evaluation of the
performance of the highest
governance body
101 - 103
2-19 Remuneration policies 114 - 116
2-20 Process to determine
remuneration
114 - 116
2-21 Annual total compensation
ratio
139
2-22 Statement on sustainable
development strategy
4 - 5
2-23 Policy commitments 103 - 104
2-24 Embedding policy
commitments
103 - 104
2-25 Processes to remediate
negative impacts
103 - 104
2-26 Mechanisms for seeking
advice and raising concerns
103 - 104
2-27 Compliance with laws and
regulations
149
2-28 Membership associations 65 - 68
2-29 Approach to stakeholder
engagement
60 - 61; 127
2-30 Collective bargaining
agreements
137
Material topics
3-1 Process to determine
material topics
167 - 168
GRI Disclosure Reference page Omission
STANDARDS Requirement(s)
Omitted
Reason Explanation
GRI 3:
Material
Topics
3-2 List of material topics 167 - 168
Economic performance
GRI 3:
Material
Topics
3-3 Management of material
topics
32 - 33; 167 - 168
GRI 201:
Economic
performance
2016
201-1 Direct economic value
generated and distributed
32 - 33
Anti-corruption
GRI 3:
Material
Topics
3-3 Management of material
topics
103 - 105; 167 - 168
GRI 205: Anti
corruption
2016
205-1 Operations assessed for
risks related to corruption
The
corruption
risk
assessment took into account
all
ENAV's
sensitive
processes,
including
those
centralised according to the
Group Organisational Model
and the relevant processes of
the subsidiaries.
205-3 Confirmed incidents of
corruption and actions taken
Analyses conducted through
plan and off-plan audits and
investigations
following
whistleblowing reports have
shown no cases of corrupt
acts (active/passive) within
the Group in the three-year
period (2021-2023).
Tax
GRI 3:
Material
Topics
3-3 Management of material
topics
108 – 112; 117; 167 – 168
207-1 Approach to tax 117
GRI 207: Tax
2019
207-2 Tax governance, control
and risk management
108 – 112; 117
207-3 Stakeholders engagement
and management concerns
related to tax
117
GRI Disclosure Reference page Omission
STANDARDS Requirement(s)
Omitted
Reason Explanation
207-4 Country-by-country
reporting tax data
141 - 143
Energy
GRI 3:
Material
Topics
3-3 Management of material
topics
40 - 46; 167 - 168
GRI 302: 302-1 Energy consumption
within the organisation
40 - 46; 121
Energy 2016 302-3 Energy intensity 122
Emissions
GRI 3:
Material
Topics
3-3 Management of material
topics
35 - 46; 112 - 113; 167 -
168
305-1 Direct (Scope 1) GHG
emissions
35 - 46; 122
GRI 305:
Emissions
2016
305-2 Energy indirect (Scope 2)
GHG emissions
35 - 46; 122
305-3 Other indirect (Scope 3)
GHG emissions
35 - 46; 123
305-4 GHG emissions intensity 123
305-5 Reduction of GHG
emissions
124
Waste
GRI 3:
Material
Topics
3-3 Management of material
topics
35 - 36; 48; 110; 167 - 168
GRI 306:
Waste 2020
306-1 Waste generation and
significant waste-related impacts
48
306-2 Management of significant
waste-related impacts
48
306-3 Waste generated 48; 124 - 125
GRI Disclosure Reference page Omission
STANDARDS Requirement(s)
Omitted
Reason Explanation
306-4 Waste diverted from
disposal
48; 124 - 125
306-5 Waste directed to disposal 48; 124 - 125
Employment
GRI 3:
Material
Topics
3-3 Management of material
topics
73 - 79; 167 - 168
GRI 401
Employment
2016
401-1 New employee hires and
employee turnover
131 - 133
401-2 Benefits provided to full
time employees that are not
provided to temporary or part
time employees
87 - 90; 149
Relationships between workers and management
GRI 3:
Material
Topics
3-3 Management of material
topics
73 -79; 92 - 93; 167 - 168
GRI 402:
Relationships
between
workers and
management
2016
402-1 Minimum notice periods
regarding operational changes
With reference to
organisational changes and
the relative minimum notice
period, each Group company
respects the local regulations
of reference in that area.
More specifically:
- for ENAV, the significant
organisational changes are
notified in compliance with
the autonomy and liability of
the Company as disciplined
by Art. 7 "rights to
information" of the National
Collective Bargaining
Agreement and Company
agreements. These
notifications are made with
appropriate prior notice;
- for Techno Sky and IDS,
notifications regarding
organisational changes are
made according to provisions
of law and/or collective
contracts and/or union
agreements. The notice
period for the disclosures is
GRI Disclosure
Reference page
Omission
STANDARDS Requirement(s)
Omitted
Reason Explanation
specified according to
provisions of law and/or
collective contracts and/or
union agreements.
Occupational Health and Safety
GRI 3:
Material
Topics
3-3 Management of material
topics
91 - 92; 167 - 168
GRI 403:
Occupational
Health and
Safety 2018
403-1 Occupational health and
safety management system
91 - 92; 163 - 164
403-2 Hazard Identification, risk
assessment and incident
investigation
108 - 112
403-3 Occupational health
services
91 - 92
403-4 Worker participation,
consultation, and
communication on occupational
health and safety
91 - 92
403-5 Worker training on
occupational health and safety
91 - 92; 134
403-6 Promotion of worker
health
91 - 92
403-7 Prevention and mitigation
of occupational health and
safety impacts directly linked by
business relationships
91 - 92
403-9 Work-related injuries 138
403-10 Work-related ill health No occupational illness cases
occurred in the Group in the
three-year period 2021-2023.
Training and Education
GRI 3:
Material
Topics
3-3 Management of material
topics
79 - 86; 167 - 168
GRI 404:
Training and
404-1 Average hours of training
per year per employee
133 - 136
GRI Disclosure Reference page Omission
STANDARDS Requirement(s)
Omitted
Reason Explanation
education
2016
404-2 Programs for upgrading
employee skills and transition
assistance programs
79 - 86
404-3 Percentage of employees
receiving regular performance
and career development reviews
140
Diversity and equal opportunities
GRI 3:
Material
Topics
3-3 Management of material
topics
74 - 76; 167 - 168
GRI 405:
Diversity and
equal
opportunities
2016
405-1 Diversity of governance
bodies and employees
130; 167 - 168
Non-discrimination
GRI 3:
Material
Topics
3-3 Management of material
topics
74 - 76; 167 - 168
GRI 406: Non
discrimination
2016
406-1 Incidents of discrimination
and corrective actions taken
In 2023, ENAV was involved
in 4 labour disputes, initiated
by a total of 11 employees
and referring to an alleged
discriminatory nature that
would have generated the
provisions relative to the
"summer 2022" bonus due to
the failure to pay the
attendance bonus in full for
absences deriving from the
use of leave pursuant to
Article 33 of Italian Law no.
104/1992. In particular, at
the date of approval of this
document, there was one
ruling in ENAV's favour,
which considered the
Company's actions to be
entirely legitimate, not
recognising any form of
discrimination, while there
were two unfavourable
rulings in which, on the other
hand, the Company's
conduct towards caregivers
of family members with
disabilities was assessed as a
form of indirect
discrimination. The
GRI
STANDARDS
Disclosure Reference page Omission
Requirement(s)
Omitted
Reason Explanation
unfavourable rulings will be
appealed by the Company.
The outcome of the fourth
litigation is expected in May
2024.
Social evaluation of suppliers
GRI 3: Material
Topics
3-3 Management of material topics 118 - 119; 167 - 168
GRI 414: Social
evaluation of
suppliers
414-2 Negative social impacts in the
supply chain and actions taken
144
Local communities
GRI 3: Material
Topics
3-3 Management of material topics 47; 167 - 168
GRI 413: Local
communities
2016
413-2 Operations with significant
actual and potential negative
impacts on local communities
47
Health and Safety of Customers
GRI 3: Material
Topics
3-3 Management of material topics 12 - 13; 120; 167 - 168
GRI 416: Health
and Safety of
Customers
2016
416-1 Assessment of the health and
safety impacts of product and
service categories
All activities of ENAV and
Techno Sky. This indicator
does not apply to IDS AirNav
and D-Flight as the
characteristics of the product
and services offered by
nature do not have an
impact on the Health and
Safety of Customers.
Security
GRI 3: Material
Topics
3-3 Management of material topics 120; 167 - 168
Technological innovation and digitalisation
GRI 3: Material
Topics
3-3 Management of material topics 49 - 52; 167 - 168
Quality of service
GRI 3: Material
Topics
3-3 Management of material topics 49 - 52; 56 - 59; 120; 167 -
168

Table: TCFD (Task Force on Climate-related Financial Disclosure) Recommendations

Thematic area TCFD recommendation Disclosure Page
▪ Describe the Board of Directors' oversight of
climate-related risks and opportunities
Governance – Role of the Board of Directors in
managing impacts
99 - 100
Governance ▪ Describe the role of management in
assessing and managing climate-related
risks and opportunities
Governance – Role of the Board of Directors in
managing impacts
99 - 100
▪ Describe the climate-related risks and
opportunities
that
the
Company
has
identified in the short, medium and long
term
Governance – Climate change risks 112 - 113
Strategy ▪ Describe the impact of climate-related risks
and
opportunities
on
the
Company's
activities, strategy and financial planning
Governance – Climate change risks 112 - 113
▪ Describe the resilience of the Company's
strategy, taking into consideration different
climate-related
scenarios,
including
a
temperature increase scenario of 2° C or less
Governance – Climate change risks 112 - 113
▪ Describe the processes implemented by the
organisation to identify and assess climate
change risks
Governance – Managing risks and opportunities,
Climate change risks
108 - 113
Risk
management
▪ Describe the organisation's implemented
processes for managing climate change risks
Governance – Managing risks and opportunities,
Climate change risks
108 - 113
▪ Describe how processes to identify, assess
and manage climate change risks are
integrated into the Company's overall risk
management
Governance – Managing risks and opportunities,
Climate change risks
108 - 113
Metrics and
targets
▪ Disclose the metrics used by the Company to
assess
climate
change
risks
and
opportunities in line with its strategy and
risk management process
Planet – The commitment to decarbonisation of the
Group's activities
Governance – Climate change risks
40 - 46;
108 - 113
▪ Disclose Scope 1, Scope 2 and, where
applicable, Scope 3 greenhouse gas (GHG)
emissions and related risks
Planet – The commitment to decarbonisation of the
Group's activities
40 - 46;
122 - 123
▪ Describe the targets used by the Company to
manage
climate-related
risks
and
opportunities and performance against
those targets
Planet – The commitment to decarbonisation of the
Group's activities
The 2021-2024 Sustainability Plan
40 - 46;
164 - 167

Annex 3 – ENAV Group Management Systems, Certifications and Attestations

ENAV Group Management Systems:

  • ENAV Quality Management System (209 documents, including procedures, guidelines and operating instructions)
  • Techno Sky Quality Management System (71 documents, including procedures, guidelines and operating instructions)
  • ENAV Group Occupational Health and Safety Management System (16 documents, including procedures and operating instructions)
  • ENAV Management System for the Prevention of Corruption (8 procedures)
  • IDS AirNav Quality Management System (25 documents, including procedures and operating instructions)
  • ENAV Group Security Management System (42 documents, including rules, procedures, guidelines and operating instructions)
  • ENAV Safety Management System (18 documents, including procedures and guidelines)
  • ENAV Asia Pacific Quality Management System (3 procedures)
  • ENAV Group Environmental Management System (15 procedures)
  • EASI Company Ecosystem Management System (4 procedures)

ENAV certifications and attestations

  • ISO 9001:2015 certification for the Quality Management System issued by an accredited Certification Body
  • ISO/IEC 27001:2013 certification for the Security Management System, issued by an accredited Certification Body for the part relating to information security
  • ISO 37001:2016 certification for the Anti-Corruption Management System issued by an accredited Certification Body
  • ISO 45001:2018 certification for the Occupational Health and Safety Management System issued by an accredited Certification Body
  • Certification as a provider of air traffic management services and air navigation services ("Service Provider Certification"), issued by ENAC pursuant to Regulation (EU) no. 373/2017 for ATS, ATFM, ASM, AIS, MET, CNS and FPD services
  • Certification as a Training Organisation for air traffic controllers, issued by ENAC pursuant to Regulation (EU) 2015/340
  • Certification as a Training Organisation for flight information service operators, issued by ENAC under ENAC Regulation "Flight Information Service (FIS) Operator License"
  • Certification as a Training Organisation for personnel providing meteorological services for air navigation, issued by ENAC under ENAC Regulation "Requirements for personnel in the provision of meteorological services for air navigation"
  • Certification as an Organisation for the Planning of instrumental flight procedures, issued by the General Civil Aviation Authority (GCAA) of the United Arab Emirates (UAE) pursuant to Civil Aviation Advisory Publication CAAP 68 Instrument Flight Procedure Design Requirements
  • Airworthiness Maintenance Management Company Certificate (ref. IT. CAMO.1064) (in accordance with Annex V quater (CAMO Part), Section A of Commission Regulation (EU) no. 1321/2014) – air fleet
  • Maintenance Company Approval Certificate (ref. IT.145.0335) (in accordance with Section A of Annex II (Part-145) of Commission Regulation (EU) no. 1321/2014) – air fleet
  • "Declaration" (ref. IT.DEC.0017) as Air Operator, limited to "Specialised Operations and Specialised Commercial Operations" (in accordance with Commission Regulation (EU) no. 965/2012)

▪ Integrated Sustainable Company Ecosystem Management System (EASI)

Techno Sky certifications and attestations

  • ISO 9001:2015 certification for the Quality Management System issued by an accredited Certification Body
  • ISO/IEC 27001:2013 certification for the Security Management System, issued by an accredited Certification Body for the part relating to information security
  • ISO 45001:2018 certification for the Occupational Health and Safety Management System issued by an accredited Certification Body
  • AQAP 2110/160 certification for the Quality Management System, issued by the Ministry of Defence
  • Attestation of qualification to perform Public works pursuant to Italian Presidential Decree 207/2010
  • Accreditation of LAT Centre no. 15 as Calibration Laboratory pursuant to the international standard UNI CEI EN ISO/IEC 17025:2018, issued by Accredia
  • Certificate of Conformity with Regulation (EU) 2015/2067 (F-GAS) for the installation, maintenance, or repair of fixed equipment for refrigeration, air-conditioning and heat pumps containing fluorinated gases with greenhouse effects
  • Certification in Capability Maturity Model Integration for Development V2.0 (CMMI-DEV) for the development of products and services that certifies the degree of maturity reached in software development (Maturity Level 2).

IDS AirNav certifications and attestations

  • ISO 9001:2015 certification for the Quality Management System issued by an accredited Certification Body
  • ISO/IEC 27001:2013 certification for the Security Management System, issued by an accredited Certification Body for the part relating to information security
  • ISO 45001:2018 certification for the Occupational Health and Safety Management System issued by an accredited Certification Body
  • ISO 14001:2015 certification for the Environmental Management System issued by an accredited Certification Body
  • Certification in Capability Maturity Model Integration for Development V2.0 (CMMI-DEV) for the development of products and services that certifies the degree of maturity reached in software development (Maturity Level 3)

D-Flight certifications and attestations

▪ ISO 45001:2018 certification for the Occupational Health and Safety Management System issued by an accredited Certification Body

Annex 4 – 2021-2024 Sustainability Plan

Strategies and Governance

Objective КРІ Target Year Status
Percentage of core suppliers involved in the
evaluation (using ESG criteria) out of ENAV's
total core suppliers
Evaluation start
date
2021 Reached
Evaluation of suppliers using ESG
criteria
75% 2022 Reached
100% 2023 Reached
ESG Rating Rating identification and assessment Assessment 2021 Reached
(envisaged in the LTI Plan 2023) Improved ESG Rating +30% vs 2021 S&P
Rating
2023 Reached
Increased training provided on topics Percentage of training hours provided to
employees compared to 2020
(2020 baseline of 4 hours and 50 minutes)
+5% 2021 Reached
covering aspects related to Italian Legis.
Decree 231/01 and Code of Ethics, Anti-
Bribery and Anti-Corruption, Fraud and
+6.5% 2022 Reached
Whistleblowing +7.5% 2023 Reached
Definition of a model for measuring the
economic, social and environmental
impacts generated by strategic
sustainability initiatives
Development of measurement model Presentation date 2023 Reached

Policies

Objective КРІ Target Year Status
Monitoring occupational health and
safety standards including through the
maintenance of ISO 45001:2018
certification
Maintenance of ISO 45001 certification Certificate renewa 2023 Reached
Management system for the prevention Obtaining ISO 37001 certification Certificate
acquisition
2021 Reached
of corruption Maintenance of ISO 37001 certification Certificate renewal 2023 Reached
Obtaining EASI certification
(Integrated Sustainability Corporate Ecosystem)
Obtaining certification Certification date 2023 Reached
Feasibility assessment for the adoption
of the ISO 56002 standard for the
management of innovation processes in
companies
Elaboration of the feasibility study and
cost/opportunity assessment
Assessment date 2023 Reached
Feasibility assessment for certification
according to UNI/PdR 125:2022
Reference Practice
(Gender Equality Policies)
Elaboration of the feasibility study and
cost/opportunity assessment
Assessment date 2023 Reached
Feasibility assessment for ISO
30415:2021 certification
(Diversity & Inclusion)
Elaboration of the feasibility study and
cost/opportunity assessment
Assessment date 2023 Reached

Technological Innovation

Objective КРЈ Target Year Status
Advanced automation of major control
towers through a new airport ATM
platform
(Electronic Strip / Radar presentation)
Testing of the system at each airport involved
according to the planned years
Test date
Linate
2021 Reached
Test date
Treviso
2021 Reached
Test date Ciampino 2022 Reached
Test date
Fiumicino 1
2023 Reached
Test date Perugia 2 2024
Approach sequence optimisation system
(Arrival Manager - AMAN)
Testing of systems applied at the Fiumicino and
Malpensa airports
Test date
Fiumicino
2022 Reached
Test date
Malpensa
2023 Reached
TOC-HAL
(Project for remotely carrying out diagnostics on
remote site equipment, allowing the centralisation
of control and optimisation of maintenance
intervention)
Systems test of all 10 planned islands Test dates 2023 Reached

1 The planned implementation at Rome Fiumicino was postponed in order to prioritise testing the advanced automation system through a new ATM (electronic strips) platform at the Remote Tower in Brindisi.

2 Developments in the Business Plan (including the postponement to 2025 of the implementation of the airport ATM platform at the Olbia site) made it necessary to adjust the target for 2024, which was replaced with the implementation of the Local Digital Tower at the Perugia site.

Objective КЫ Target Year Status
Integrating approaches
(Transfer of radar approaches from certain airports
to the respective reference control centres
Testing and commissioning of the following transfers:
Verona over Milan ACC
Trieste over Padua ACC
Bari over Brindisi ACC
Lamezia Terme over Rome ACC
Test dates 2021 Reached
Testing and commissioning of the following transfer:
Naples over Rome ACC
2022 Reached
Testing and commissioning of the following transfers:
Turin over Milan ACC
Venice over Padua ACC
Florence over Rome ACC
2023 Reached
Transfer Florence /
Rome ACC postponed
Testing and commissioning of the following transfers:
· Sectors North of Brindisi ACC over Rome ACC (")
(") Modified to align with Business Plan
2024
Development of research and
innovation activities related to the SDGs
Completion of 3 ENAV Group research and innovation
projects enabling the use of drones for environmental
and civil infrastructure monitoring
Date of project
closure report
2024
Research and development of artificial
intelligence and machine learning
algorithms, to be executed in High
Performance Computing cloud
environments, functional to the ENAV
Group's core and non-core activities and
to sustainability issues
Number of algorithms developed on corporate
business issues
Development of 4
algorithms
2024
Objective KPI Target Year Status
Further boost to external
communication on sustainability issues
Creation of the short film on sustainability issues Publication date 2024 (*) Ongoing - activities started Q1 2023
Development of materiality analysis
according to the "double materiality"
concept
Identification of the new list of relevant topics Approval date 2024
GHG Report drafting GHG Report publication Publication date 2024
Dissemination of sustainability issues to
the younger generation through a
"Generational Report"
Creation of the Generational Report Presentation date 2024
Integrated corporate performance
reporting
Presentation of the Integrated Annual Report
template to Top Management
Presentation date 2024

(*) Compared to the previous edition of the Sustainability Report, the opportunity to postpone the deadline of this target to the financial year 2024 was positively assessed. The project activities, which were already started in the first half of 2023, will continue in the coming months

Culture and Dedicated Projects

Objective KPI Target Year Status
Acquiring new talent with sensitivity to
ESG issues
Construction and validation of a new selection
and/or assessment tool that supports the
assessment of the value framework on ESG
issues during the talent acquisition/development
process *
Carrying out the
first selection using
the new tool
2023 Reached

*Compared to what was published in the previous edition of the Sustainability Report, detailed changes were made to the wording of the KPI related to this target

Climate change

Objective KPI Target Year Status
Achieving ENAV Group Carbon
Neutrality (Scope I and Scope 7) by
teducing emissions and purchasing
carbon credits for the non-reducible
bant
Percentage of CO2e emission reduction per year
compared to total emissions in 2019 (38,816 t -
market based) and purchase of carbon credits
-23% CO2e 2021 Reached
-70% CO2e (Scope
1 and 2) + Carbon
Neutrality
2022 Reached
Reduction of electromagnetic energy
transmitted through an optimisation of
navigation instruments
Percentage of NDB decommissions 50% 2022 Reached
90% 2024
Further development of the project to
replace the Company car fleet with
electric / hybrid / plug-in vehicles
Percentage of the Company car fleet replaced
with electric / hybrid / plug-in vehicles
31% 2021 Reached
45% 2022 Reached
73% 2023 Reached
(73.6% as at 31/12/2023)
80% 2024
objective Kal larget Year Status
Implementation of energy efficiency
projects
Authorisation, testing and commissioning:
ROME ACC Trigeneration Plant
· Interior LED lighting system Padua ACC, Rome ACC
and Headquarters
· Rome ACC air-conditioning system
· MASSERIA Radar Photovoltaic system (33 kW),
Photovoltaic system in LAMPEDUSA (37 kW), GENOA
(17 kW), CATANIA (20 kW), NAPLES (75 kW)
100% 2022 Reached
Authorisation, testing and commissioning:
Prototype use of eco-fuels for emergency GE
· Venice3, Brancasi, Brindisi APT Photovoltaic system
Elimination of Clampino ACC boiler
100% 2023 Reached
Authorisation, testing and commissioning 4:
Albenga air-conditioning system
Bari air-conditioning system
Olbia air-conditioning system
Rome Urbe Photovoltaic system
· Elimination of Malpensa ARO-MET and Albenga
site boilers
100% 2024

3 With specific reference to the photovoltaic systemat the Academy in Forlì, the 2023 target differs from what was published in the previous edition of the Sustainability Report because, due to the flooding events that affected the Emilia-Romagna Region in 2023, the reference territorial Authorities initiated a significant review of the flood risks in the geographical areas of interest. Therefore, the plant at the Forlì Academy was replaced with a photovoltaic system at the Venice airport centre in June 2023.

4 The target for 2024 has been adjusted due to changes in operational priorities and the need to synchronise these interventions with others of a broader nature. In addition, in the course of the eco-fuels trial carried out in the financial year 2023, significant technical and logistical problems emerged and the 2024 target was therefore eliminated.

Objective KPI Target Year Status
Improvement of the Scope 3 - Capital
Goods emissions reporting process
Implementation
of
the
new calculation
- Capital Goods
methodology for Scope 3
emissions
Implementation
date
2023 Reached
Definition of a new approach to the
Circular Economy
Assessing the level of as-is circularity and
drawing up an Action Plan
Presentation date 2023 Reached
Defining the impacts of climate change
on ENAV's business
Quantification and measurement of key business
impacts
First measurement
date
2023 Reached
Achievement of SBTi Scope 1 and Scope
2 targets by 2030
Definition of a climate strategy to 2030 aimed at
achieving SBTi Scope 1 and Scope 2 targets by
2030
Strategy approval 2023 Reached
Reduction of Scope 3 emissions by
13.5% by 2030
Definition of a Sustainable Supply Chain strategy
aimed at reducing Scope 3 emissions by 13.5% by
2030
Strategy approval 2023 Reached

Annex 5 – Materiality analysis, note on methodology and scope of reporting

Materiality analysis

The approach to the materiality analysis dictated by the Global Reporting Initiative (GRI) 2021 reporting standard was developed around the concept of impact31. Therefore, already starting from the previous reporting year, the impacts of the ENAV Group have been defined through an in-depth analysis of the reference context, also drawing on the experience in non-financial reporting and in the stakeholder management process of the ENAV Group, from the analysis of the Business Plan and the Sustainability Plan as well as from the analysis of the main public reference sources and best practices. This process was also carried out through the involvement of all the organisational structures of the Parent Company, the ESG Steering Committee and the main stakeholders of the ENAV Group. Those topics that reflected the Company's most significant impact on the economy, the environment, people and human rights were defined as material.

The results of this analysis have been confirmed for this reporting year, also in light of the forthcoming developments in sustainability reporting and the absence of substantial new elements with respect to the ENAV Group's corporate scope and activities.

IMPACTS MATERIAL TOPIC GRI ASPECT
Maintaining high performance levels related to the Quality of service
quality of air navigation assistance services that
enable people's mobility
Promotion of responsible behaviour and verification Responsible supplier Supplier Social Assessment
of suppliers' compliance with the Group's ethical management (414)
principles to support ENAV's supply chain resilience
Development of synergies with civil aviation bodies, Relations with Membership Associations
institutions and associations in order to realise a industry organisations, (2-28)
common vision for the harmonisation of the institutions and
European air traffic management system associations
Maintenance of safety levels of air navigation and air Safety Customer Health and
traffic management services through the prevention Safety (416)
of possible degradation/failure of the performance of Training and Education
one or more components (people, procedures, (404)
equipment) of the functional system such as to
impact on the provision of air navigation services
Adoption of appropriate security measures to protect Security
the confidentiality, integrity and availability of
managed information data, in order to prevent
negative impacts on operations and business
Actions to disseminate the culture of safety in the Occupational Health Occupational Health and
workplace, aimed at the prevention of occupational and Safety Safety (403)
accidents and illness
Development of technological and digital solutions Technological
for the improvement of air navigation services innovation and
digitalisation

The table below shows the impacts associated with the material topics:

31 Impacts may be actual or potential, negative or positive, short-term or long-term, intentional or unintentional, reversible or irreversible.

IMPACTS MATERIAL TOPIC GRI ASPECT
Creating professional excellence and enhancing and
improving the skills of employees through training
and professional development plans
Adequacy,
enhancement and
development of
Human Capital
Training and Education
(404)
Creating an inclusive and fair working environment in
order to prevent discrimination or abuse in the
Company and offer equal opportunities in all
evaluation processes
Diversity and inclusion Employment (401)
Diversity and Equal
Opportunity (405)
Non-discrimination (406)
Supporting work-life balance and promoting
corporate welfare initiatives to enhance people's
well-being
Corporate welfare Employment (401)
Labour/Management
Relations (402)
Ethical business conduct and transparent disclosure
of information about the Company's operations in
order to prevent situations of non-compliance with
applicable legislation of any kind, including anti
corruption legislation
Corporate governance
and integrity
Anti-corruption (205)
Creation of financial economic value for the benefit of
stakeholders, including through proper tax
management
Economic and
financial value
creation
Economic Performance
(201)
Tax (207)
Efficiency of energy consumption for the operation of
assets and commitment to reducing and offsetting
climate-changing gas emissions in order to mitigate
the Group's impact on climate change
Energy consumption
and climate change
Energy (302)
Emissions (305)
Commitment to optimise Communication, Navigation
and Surveillance (CNS) equipment - including by
attending international forums where new standards
are set- in order to help contain the electromagnetic
emissions generated in provision of related services
Electromagnetic
emissions
Local Communities (413)
Commitment to limiting the impact on ecosystems by
favouring the adoption of recovery of waste
generated by the Company's activities
Waste management Waste (306)

Note on methodology

The ENAV Group has prepared the Consolidated disclosure of Non-Financial Information (hereinafter also referred to as "Disclosure", "Sustainability Report" or "Report") in accordance with the provisions of Article 5, paragraph 3, letter b) of Legislative Decree no. 254 of 30 December 2016 (hereinafter "Decree"), as amended. The document constitutes a separate Report from the Report on Operations.

The Disclosure, prepared pursuant to Articles 3 and 4 of the Decree, and in accordance with the Decree, contains information on the Company's impact on five thematic areas, namely the environment, personnel management, social impacts, human rights and the fight against active and passive corruption and bribery. Reporting reflects the principles of the GRI Sustainability Reporting Standards (accuracy, balance, clarity, comparability, completeness, timeliness, verifiability and sustainability context32).

The Disclosure was drawn up in accordance with the GRI Standards published by the Global Reporting Initiatives (GRI Standards – "in accordance with" option), the independent authoritative body which defines models for non-financial reporting. Disclosure and indicators within the text are given in the GRI "Content Index" (Annex 2 "GRI Content Index and Correlation Tables").

It is also emphasised that, where the Group did not deem it necessary to adopt Policies relating to certain areas referred to in Italian Legislative Decree 254/2016, the reasons for this are to be found in the smooth operation of established practices or in the failure to grasp the need to date. For this reason it should be noted that the term "Policy" refers to documents that are formalised and approved.

Any changes to information published in previous reporting years have been appropriately noted in this NFI.

This NFI meets the demands of EU Regulation 852/2020 and subsequent modifications and integrations, and the Delegated Act relating to Article 8 of the aforementioned Regulation regarding activities, capital expenditure and operating expenditure associated with eco-sustainable activities, as reported in the relative paragraph "The EU Taxonomy".

This document was approved by ENAV Board of Directors on 20 March 2024.

In compliance with Legislative Decree 254/2016, this Non-Financial Information, with the exception of the disclosure relating to the indicators summarised in the table "TCFD (Task Force on Climate-related Financial Disclosure) Recommendations" and the content of the paragraph "The EU Taxonomy", has been subjected to limited review in accordance with the "International Standard on Assurance Engagements ISAE 3000 (Revised) – Assurance Engagements Other than Audits or Reviews of Historical Financial Information", issued by the International Auditing and Assurance Standards Board (IAASB) by EY S.p.A.. Furthermore, it should be noted that the quantitative indicators that do not refer to any general or topic-specific disclosure of the GRI Standards, reported on the pages indicated in the Content Index, are not subject to limited review by EY S.p.A.

The 2023 Consolidated disclosure of Non-Financial Information, as well as those for 2022, 2021, 2020, 2019, 2018 and 2017 are available on the Group's website (www.enav.it).

32 See the chapter "Stakeholders" and "Annex 5 – Materiality analysis, note on methodology and scope of reporting".

Scope of reporting

The qualitative and quantitative information contained in the Consolidated disclosure of Non-Financial Information refers to the performance of the ENAV Group (hereinafter also "the Group") for the year ended 31 December 2023. The reporting frequency is annual and the reporting period of this document is the same as that of the Annual Financial Report. In addition, to help the reader better compare and contextualise the information herein, the data for the years 2022 and 2021 have been included and appropriately indicated.

This Non-Financial Information includes data and information referring to the "ENAV Group", namely the set of companies composed of the Parent Company, ENAV S.p.A. and its subsidiaries, consolidated on a line-byline basis: Techno Sky S.r.l., ENAV Asia Pacific Sdn Bhd, ENAV North Atlantic LLC, D-Flight and IDS AirNav. It should be noted that the company ENAV España Control Aereo S.L.U, acquired in January 2020 in order to take part in a tender for the provision of terminal air traffic management services, has been excluded from the scope of reporting. This company is not operational and was liquidated in March 2021. In addition, on 9 February 2021, the liquidation procedure of the Sicta Consortium was completed, which is therefore not accounted for in this NFI.

Please note that the terms "ENAV" and "the Company" refer exclusively to the Parent Company ENAV S.p.A.

Any restrictions to this scope have been appropriately indicated in the table "Scope of the material issues identified" (Annex 2). In any case, these restrictions do not impair the comprehension of the performance and representativeness of the information.

INDEPENDENT AUDITORS' REPORT

Enav S.p.A.

Independent auditor's report on the consolidated disclosure of non-financial information in accordance with art. 3, par. 10, of Legislative Decree 254/2016 and with art. 5 of Consob Regulation adopted with Resolution n. 20267 of January 2018

EY S.p.A. Via Lombardia, 31 00187 Roma

Tel: +39 06 324751 Fax: +39 06 324755504 ey.com

Independent auditor's report on the consolidated disclosure of nonfinancial information in accordance with art. 3, par. 10, of Legislative Decree 254/2016 and with art. 5 of Consob Regulation adopted with Resolution n. 20267 of January 2018

(Translation from the original Italian text)

To the Board of Directors of Enav S.p.A.

We have been appointed to perform a limited assurance engagement pursuant to article 3, paragraph 10, of Legislative Decree December 30, 2016, n. 254 (hereinafter "Decree") and article 5, paragraph 1. g) of Consob Regulation adopted with Resolution 20267/2018, on the consolidated disclosure of non-financial information of Enav S.p.A. and its subsidiaries (hereinafter "Group" or "Enav Group") for the year ended on December 31, 2023 in accordance with article 4 of the Decree and approved by the Board of Directors on March 21, 2024 (hereinafter "DNF"). Our limited assurance engagement does not cover the information included in the paragraph "EU Regulation 2020/852 - European Taxonomy" of the DNF, required by art. 8 of the European Regulation 2020/852.

Responsibilities of Directors and Board of Statutory Auditors for the DNF

The Directors are responsible for the preparation of the DNF in accordance with the requirements of articles 3 and 4 of the Decree and the "Global Reporting Initiative Sustainability Reporting Standards" defined by GRI – Global Reporting Initiative (hereinafter "GRI Standards"), identified by them as a reporting standard.

The Directors are also responsible, within the terms provided by law, for that part of internal control that they consider necessary in order to allow the preparation of the DNF that is free from material misstatements caused by fraud or not intentional behaviors or events.

The Directors are also responsible for identifying the contents of the DNF within the matters mentioned in article 3, par. 1, of the Decree, considering the business and the characteristics of the Group and to the extent deemed necessary to ensure the understanding of the Group's business, its performance, its results and its impact.

The Directors are also responsible for defining the Group's management and organization business model, as well as with reference to the matters identified and reported in the DNF, for the policies applied by the Group and for identifying and managing the risks generated or incurred by the Group.

The Board of Statutory Auditors is responsible, within the terms provided by the law, for overseeing the compliance with the requirements of the Decree.

Auditor's independence and quality control

We are independent in accordance with the ethics and independence principles of the International Code of Ethics for Professional Accountants (including International Independence Standards) (IESBA Code) issued by the International Ethics Standards Board for Accountants, based on fundamental principles of integrity, objectivity, professional competence and diligence, confidentiality and professional behavior. In the reference year of this engagement, our audit firm applied the International Standard on Quality Control 1 (ISQC Italy 1) and, as a result, maintained a quality control system that includes documented policies and procedures regarding compliance with ethical requirements, professional standards and applicable laws and regulations.

Auditor's responsibility

It is our responsibility to express, on the basis of the procedures performed, a conclusion about the compliance of the DNF with the requirements of the Decree and of the GRI Standards. Our work has been performed in accordance with the principle of "International Standard on Assurance Engagements ISAE 3000 (Revised) - Assurance Engagements Other than Audits or Reviews of Historical Financial Information" (hereinafter "ISAE 3000 Revised"), issued by the International Auditing and Assurance Standards Board (IAASB) for limited assurance engagements. This principle requires the planning and execution of work in order to obtain a limited assurance that the DNF is free from material misstatements. Therefore, the extent of work performed in our examination was lower than that required for a full examination according to the ISAE 3000 Revised ("reasonable assurance engagement") and, hence, it does not provide assurance that we have become aware of all significant matters and events that would be identified during a reasonable assurance engagement.

The procedures performed on the DNF were based on our professional judgment and included inquiries, primarily with company's personnel responsible for the preparation of the information included in the DNF, documents analysis, recalculations and other procedures in order to obtain evidences considered appropriate.

In particular, we have performed the following procedures:

    1. analysis of the relevant matters in relation to the activities and characteristics of the Group reported in the DNF, in order to assess the reasonableness of the selection process applied in accordance with the provisions of article 3 of the Decree and considering the reporting standard applied;
    1. analysis and evaluation of the criteria for identifying the consolidation area, in order to evaluate its compliance with the provisions of the Decree;
    1. comparison of the economic and financial data and information included in the DNF with those included in the Group's consolidated financial statements;
    1. understanding of the following aspects:
    2. o Group's management and organization business model, with reference to the management of the matters indicated in the article 3 of the Decree;
    3. o policies adopted by the Group related to the matters indicated in the article 3 of the Decree, results achieved and related key performance indicators;
    4. o main risks, generated or suffered, related to the matters indicated in the article 3 of the Decree.

With regard to these aspects, we obtained the documentation supporting the information contained in the DNF and performed the procedures described in item 5. a) below

  1. understanding of the processes that lead to the generation, detection and management of significant qualitative and quantitative information included in the DNF. In particular, we have conducted interviews and discussions with the management of Enav S.p.A. and we have performed limited documentary evidence procedures, in order to collect information about the processes and procedures that support the collection, aggregation, processing and transmission of non-financial data and information to the management responsible for the preparation of the DNF.

Furthermore, for significant information, considering the Group activities and characteristics:

  • at Group level
    • a) with reference to the qualitative information included in the DNF, and in particular to the business model, policies implemented and main risks, we carried out

inquiries and acquired supporting documentation to verify its consistency with the available evidence;

  • b) with reference to quantitative information, we have performed both analytical procedures and limited assurance procedures to ascertain on a sample basis the correct aggregation of data.
  • for Enav S.p.A., that we have selected based on its activities and relevance to the consolidated performance indicators, we have carried out remote interviews during which we have had discussions with management and have obtained evidence about the appropriate application of the procedures and the calculation methods used to determine the indicators.

Conclusion

Based on the procedures performed, no elements have come to our attention that cause us to believe that the DNF of the Enav Group for the year ended on December 31, 2023 has not been prepared, in all material aspects, in accordance with the requirements of articles 3 and 4 of the Decree and the GRI Standards.

Our conclusions above do not extend to the information included in the paragraph "EU Regulation 2020/852 - European Taxonomy" of the DNF itself, that are required by art. 8 of the European Regulation 2020/852.

Rome, April 9, 2024

EY S.p.A.

Signed by: Riccardo Rossi, Auditor

This report has been translated into the English language solely for the convenience of international readers.

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