Telia Lietuva

Investor Presentation • Jun 3, 2024

Telia Lietuva

CEO Meets Investors

Giedrė Kaminskaitė-Salters CEO of Telia Lietuva

We are

Telecommunications market leader in Lithuanian

We offer

Widest integrated telco & IT services portfolio

TV IT

Widest 5G network coverage in Lithuania

We serve

1,626,000

Mobile communications subscribers

Broadband Internet connections

TV service users 260,000

172,000

Fixed telephony lines

Data as of 31-03-2024

For businesses we provide

We grow

Revenue (mEUR) EBITDA & Net profit (mEUR)

Our revenue comes from

Data for Q1 2024

36.5%

Enterprises

63.5%

Consumers

Our operating expenses consist of

Cost of goods and services

We invest

Capex (mEUR)

Capex breakdown

We generate

Revised dividend policy

Earnings & Dividends per share (EUR)

Our business strategy

How we understand sustainability?

Human Rights, Diversity & Inclusion, Well-being of Employees Freedom of Expression, Health and Safety, etc.

Our achievements

• We use 100% green electricity
• More than half of the vehicles of our car fleet is electric
• Innovative cooling technology used in data centres
• More than 20% of rented and sold equipment is re-used one

• Around 32 thousand people annually participate in various digital inclusion projects
• Conducted a comprehensive accessibility audit in both physical and online stores with a specific focus on visual disability

Environment Digital inclusion Privacy & Security

• In 2023 we established Telia Centre of Digital Progress
• Participated in cybersecurity training organized by National Cybersecurity Center and phishing simulation exercise Phishex 2023

Telia is perceived as most sustainable brand in the telecommunications sector in Lithuania (According to Sustainable Brand Index report)

We have engaged employees who ensure high NPS

Employees engagement score

8.9

Engagement report for Q2 2024; participated 91% of employees

Customers insights

45.0 56.7

NPS Consumer (B2C)

NPS Enterprise (B2B)