Management Discussion and Analysis • Aug 15, 2024
Management Discussion and Analysis
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● Net revenue* growth was in line with our lowto-high twenties annual growth rate expectation up to and including 2026, landing at 24% YOY in H1 2024.
● We continued gaining market share, driven by share of wallet expansion with existing customers and new wins.
● Operating leverage in the business became visible again as our EBITDA* margin expanded to 46%, and we maintained our sustainable capital expenditure level of up to 5%.
● We made headway on our long-term investments into scaling our global acquiring capabilities, with additional licenses obtained in India and acquiring registration in Mexico.
● With our potential still largely untapped in EMEA and North America, we further realized the vast opportunity in these key regions. EMEA had 25% net revenue growth and North America was up 30%, making it again our fastest-growing region.
● We continued laying the foundation in LATAM with wins including IKEA Mexico, and we utilized our global reach to help local APAC players expand their international operations.
● We facilitated frictionless payment journeys for the world's leading digital content and subscription businesses, as demonstrated by our partnerships with Indeed and Fubo, for whom we lowered total cost of ownership.
● We enabled the most innovative Unified Commerce experiences for luxury brands including the Prada Group, as well as largeformat retailers including Scheels, Crate & Barrel, CB2, and Pet Supplies Plus in the US.
● Adyen's Platforms offering empowered everyday essential industries including Vagaro in beauty, wellness, and fitness, as well as Rezku in food and beverage (F&B).
Dear shareholders, August 15, 2024
As we reflect on the first half of 2024, we are pleased to provide you with an update on how the business is progressing against our expectations, which we outlined at our 2023 Investor Day. At that time, we specified detailed building blocks for the coming three years by providing financial objectives that reflect the growth potential and operating leverage inherent to our single platform. As has always been fundamental to our way of thinking, these insights were informed by our long-term outlook, and we accordingly spent this cycle building our business guided by the decisions that benefit us over an extended horizon.
Following our latest update, this half year continued tracking in line with our expectations. In November, we highlighted that we are operating in a rapidly growing industry. Alongside our industry growth, Adyen's market share was driven by share of wallet gains with existing customers and winning new business. Our prevailing strategy centers around customer growth, which we incentivize with a tiered pricing model. This approach, paired with merchant mix impact, is why processed volumes and net revenue do not move in parallel, and why our largest volume customers do not proportionally drive net revenue. This is why we instead focus o n net revenue, and manage the business on this metric. In H1, net revenue was €913.4 million, up 24% YOY.
As a result of long-term investments into scaling our global reach, we are strategically positioned to win new business and are more relevant in a broader range of regions and industries than ever before. This means our growth runway is not running out – it is further extending, with sizable opportunities in our most established markets and pillars, as well as newly emerging regions, verticals, and products. This period, Adyen's global acquiring capabilities reached new scale, as we obtained additional licenses in India and, as of July, our acquiring registration in Mexico. Our acquiring footprint is a cornerstone of our founding principle of building our platform in-house. Rather than outsourcing our capabilities, we seek to retain endto-end control of our platform to ensure the highest standards of reliability and scalability, and to remove third-party dependencies wherever possible.
This tactic requires long-term thinking and discipline. For reference, our newly obtained India acquiring capabilities – with which we can operate as an Online Payment Aggregator in India for domestic and cross-border payments – were many years in the making. Meanwhile, we made additional strides in APAC this cycle, which grew 15% YOY, with notable wins including MECCA, Australia's largest prestige beauty retailer, and

Decathlon, one of the world's largest sports goods companies, in Hong Kong. We also utilized our global reach to help local players grow outside of APAC, which further supported our reported growth numbers in other regions. We remain well-positioned in Japan, where incoming 3DS regulation requiring more stringent authentication mirrors similar laws being enacted around the world. Adyen is an industry leader in handling regulatory fragmentation, as demonstrated with PSD2 in Europe, for which we ensure data sharing, fraud prevention, authentication, transaction, and accessibility compliance – alleviating the accompanying operational burden for our customers along the way.
Our growing license portfolio is an advantage that unlocks exciting opportunities for us to work more directly with global enterprises expanding into high-potential regions. Adyen's ongoing investments in LATAM follow this ethos. Though the foundation is being laid brick by brick, we are actively committing to countries like Mexico and Brazil by equipping ourselves with licensing that enables us to participate and grow in the region for the longterm. Receiving our acquiring registration in Mexico means we can better connect businesses to key domestic and international banks, and facilitate card payments with greater speed and insights – an ability that helped us win IKEA Mexico this period. In the coming years, Adyen's recent investments into our local acquiring and product capabilities should position us well to further permeate the region after a few slower growth periods in Brazil. Though there is work to be done, we remain confident and look forward to deepening our ties within LATAM's financial ecosystem as we drive local innovation and support global customers in this key market.
Yet, even in geographies where our presence is more mature, we similarly see ourselves in the earliest stages of what we aim to achieve. With only single-digit market share in EMEA and North America, there remains extensive ground for us to cover and capitalize on. In H1, we further realized our vast opportunity in these key regions with 25% YOY net revenue growth in EMEA, and commercial wins including Douglas and Tide. North America, meanwhile, grew 30% YOY, making it our fastest-growing region once again. We continued to win and expand with domestic, household-name Unified Commerce customers here including Scheels, Crate & Barrel, CB2, Pet Supplies Plus, and Reitmans, for whom we will provide our suite of services, including e-commerce and in-person payments at their brick-andmortar locations. As we double-down on our activities in the region, we are propelling our ongoing investments into improving our US Debit capabilities. Furthermore, with our strong momentum in North America, we solidified our local presence with new office spaces in both San Francisco and Toronto, which will host our larger team resulting from our two-year, accelerated hiring phase.
We win where our customers win. While our global presence and licensing capabilities set us apart, they are not the only enablers of our customers' ambitions. We are also committed to remaining in the technological lead – a pursuit that requires a delicate balance of both reliability and innovation. To promote both tenets, one of Adyen's focus areas is our platform intelligence, which runs on advanced machine learning. Every transaction we process informs our platform, acting in real time using models we train and deploy on our self-hosted, big data engine. This is a useful way to think

about the volumes we process. While the processed volume metric is not what we run the business on, we acutely understand the underlying value of the information transactions contain. This is why our product offering strengthens as it scales – we have created a network effect. Data enables our technology to continually refine its ability to combat fraud, authenticate users, maximize successful payment completion, and ultimately save our customers' costs. We also use data to sharpen our performance using A/B testing on an ongoing basis.
Over the past year, cost optimization was one of the primary needs of our customers. Given Adyen's services are typically just a fraction of the overall costs businesses incur when transacting payments – which include variable and fixed scheme fees as well as interchange fees – we have the opportunity to help our customers lower their total cost of ownership (TCO ), while also providing industry-leading experiences for businesses and their end consumers alike. This commitment and capability is a prevailing asset in the outsized value we provide our customers, and substantiates our premium offering.
One way we work to meet our customers' TCO needs is by leveraging our AI and machine learning capabilities to find optimal avenues to lower the overall cost of a transaction. Drawing from one example from this period, Fubo, a leading sports-first live TV streaming platform, utilized our Digital offering to optimize their TCO. Our RevenueProtect technology better armored their business against fraud, thus reducing chargebacks. Additionally, we used network tokens to better authorize online and recurring payments, driving significant conversion. Fubo's authorization rate has improved 1.5% since working with Adyen.
Our partnership with Indeed is another compelling example of how we drive cost savings for our customers. By conducting extensive analysis into their prior interchange and scheme fee setup, we identified a needle-moving optimization that ultimately helped Indeed exceed their annual cost reduction target by 40%. Our ability to address TCO was further demonstrated in our Unified Commerce pillar. This period, we partnered with Belmond Hotels, a leader in luxury hospitality, and demonstrated how improved TCO and sophisticated experiences can go hand-in-hand. The ability to simultaneously improve both objectives sets us apart: with Adyen, customers do not have to choose between finding avenues for cost-saving or elevating the quality of their back and front-end standards. We partner to enable both. Working with Adyen, Belmond Hotels has improved their fullfunnel conversion rate to above 90% across their properties.
When laying out our more detailed expectations in November, we also foresaw benefiting from Adyen's inherent operating leverage as our accelerated hiring phase began to temper. For H1 2024, EBITDA margin showed YOY expansion, with operating leverage already visible, predominantly stemming from this period's cooled hiring pace as well as fewer one-off operational expenses. This period, EBITDA margin landed at 46%, compared to 43% in H1 2023 . Thus far, we have hired 37 net-new team members in H1, and expect to bring on the remaining new joiners within our couple of hundred estimate in the second half of the year, while we continue to focus on meeting our high talent standards.

As we look ahead to H2, we feel strongly positioned to continue executing on the expectations we detailed when we came together at our Investor Day in San Francisco. The building blocks we outlined in November remain intact. We aim to grow net revenue annually between the low-twenties and high-twenties percent up to and including 2026. For 2024, we continue to expect to be towards the low end of this range. We aim to improve EBITDA margin to levels above 50% in 2026, and expect to benefit from the operating leverage inherent in our business model. Finally, we aim to maintain a sustainable capital expenditure level of up to 5% of our net revenue, as we did this period, landing at 4.6%.
This is the path we outlined and we're proud to be progressing on it as planned.

As our original and longest-standing offering, Adyen's Digital payments pillar is forging ahead as a business driver with persisting market appeal. This was demonstrated by Digital volumes growing 50% YOY. Our enterprise-ready solution is supported by global acquiring licenses, intelligent debit routing capabilities, and our advanced authentication engine. We also offer an array of LPMs and settlement currencies through our single integration. This period, the appetite for our Digital product was underscored as Adyen solidified its position as the partner of choice for digital content and subscription businesses.
Throughout 2020 and 2021, digital content and subscription companies – which span the spectrum of streaming, gaming, social media, online dating, and beyond – turned to Adyen to capture the world's increased screen-time and the rapid adoption spike of services like food and household goods delivery. However, in the years since, digital-first businesses have been faced with the challenge of converting, retaining, and continuing to meet the preferences of online users amid ever-growing competition. In an age of insatiable content hunger, reduced attention span, and demands for speed, convenience, and personalization, Adyen's technology is designed to tackle this range of complexities. These advantages to working with Adyen make us the partner of choice for the world's leading digital content companies.
One of the primary blockers our Digital customers face in retaining endusers is the moment when a card on file expires or contains insufficient funds, particularly as it pertains to subscription-model businesses. Our Real Time Account Updater ensures the most up-to-date card details are used for recurring and card-on-file payments. It continuously scans for updated card details ranging from changes in expiration dates, card numbers, direct debit status, and even lost or stolen notices. Keeping card details up to date ensures every billing cycle uses the most current payment data, has higher authorization rates, and sees less monthly churn.
If a charge attempt is declined, Adyen helps ensure uninterrupted continuity. Our systems intelligently decide when would be the optimal retry time – improving the user experience while also optimizing for successful payment. For example, we may attempt at a date that affords time for the

account's funds to refill. Factors such as the region and day of the month can have a significant impact on transaction success rates. Looking at the US, most users are paid bi-weekly, typically on a Friday, with an uplift in successful payments realized at the beginning and middle of each month. By analyzing transaction success rates across individual markets, we make data-driven decisions about optimal times to bill users – including when to recover lost revenue – to ultimately drive conversion and reduce our customers' insufficient funds volume.
With built-in flexibility, agility, and security, Adyen's local payment methods (LPMs) unlock further ease of access and help convert users. Millions of consumers must be able to pay exactly as they want, no matter where they are in the world and what currency they're native to. Digital expectations are at an all-time high, with our most recent Retail Report finding that 55% of consumers abandon an online cart if they are unable to pay using their preferred method. In North America, the UK, and Australia, the majority of transactions are executed by credit card. Bank payments, on the other hand, account for a significant market share in Austria and the Netherlands. By supporting a wide variety of payment methods, Adyen not only makes it easier for users to sign up, but also drives conversion for seamless in-app purchases – a behavior we commonly see in gaming, dating, and social media. We again saw the overwhelming majority of our top 100 Digital customers utilizing LPMs this period.
Using LPMs
Beyond catering to diverse consumer preferences, LPMs serve an important purpose in optimizing costs – a topic we continued discussing in conversations with our customers in H1. With LPMs comprising just one part of our overall cost-saving capabilities, Adyen is highly proficient in simultaneously lowering TCO and improving performance – an ability that further underpins our premium offering. To cite one example, iFood, one of the largest digital players in Latin America, is a customer success story that reinforces the core strength of Adyen's value proposition. As a company leader in the food delivery market in Brazil, iFood requires the highest level of platform reliability. After A/B testing providers, Adyen displayed such significant outperformance and superior TCO that we improved our share of wallet this year. Together, we are showing that lowering TCO does not mean sacrificing technical and operational excellence. We look forward to continuing this valued, long-standing relationship and enabling iFood's ambitions as they launch new projects and further expand.
The Digital space remains ripe for innovation. This period, we further invested in improving our US Debit capabilities as a burgeoning part of our offering. In the US, debit cards issued by the major card schemes are required to be processed by two independent networks, with the cost of their conducted transactions often driven higher as a result of premium


interchange and scheme fees. Adyen, meanwhile, helps our customers benefit from the multiple alternative debit networks available by optimizing for more competitive conversion and rates. Using intelligent payment routing, we send transactions to the debit network with the lowest cost, without compromising on authentication rates. We have many customers already live with US Debit and benefiting from lowered TCO, and we expect this group to grow as we further invest in the product.
Meanwhile, as mentioned earlier in this letter, an underlying global trend working in our favor in our Digital pillar is increasingly demanding industry regulation. Moving forward, it will not only be a battle of the most technologically fit, but also the most regulatory fit. We already power many of the largest digital content and subscription companies in the world for this reason: our technology was meticulously architected to suit companies with international user bases. Drawing from our experience navigating the European landscape – where we help enterprises remain compliant in data sharing, fraud prevention, authentication, transaction, and accessibility – we are applying these learnings to other advancing models and regions. For example, when we look at digital content and subscription companies, Adyen can also solve the nuances associated with cross-border data collection, creative assets, licensing, and listening laws.

Digital: Processed volumes (in billion euros) of non-platform merchants that process over 99.5% of their volumes online.
And yet, nowhere is innovation more pervasive than in our Unified Commerce offering, which saw volumes up 29% YOY and point-of-sale volumes up 32% YOY. This period, we enabled the most sophisticated journeys for fluidly integrated online and offline experiences. On the product side, we were pleased to facilitate interesting use cases of autonomous shopping. At autonomous stores – which span traditional retail to live entertainment venues – consumers can tap their card or mobile wallet at an Adyen payment terminal upon entry to pre-authorize upcoming spending. Shoppers are then free to leave the autonomous store with their items – whether that be merchandise, food, or drinks – without gesturing to pay. By removing the need to queue, use self-checkout, or be rung up by a cashier, autonomous stores help extend a location's opening hours, reduce theft, optimize staffing, and more. This development marks an exciting step in the futuristic experiences we are partnering to power.
H1 was another period of expansion for our Tap to Pay on iPhone (TTPOI) technology, which was rolled out to Italy, Germany, and Canada. With only a mobile device and a supported iOS app, our TTPOI technology empowers businesses to securely accept in-person forms of contactless payments, including contactless credit and debit cards, Apple Pay, and other digital wallets. This reduces dependency on additional hardware including payment terminals. It also opens new possibilities for location layouts – imagine stores without cash register desks; consumers who can pay wherever they are without needing to queue; and re-thinking staffing needs. Once again, there are opportunities to reduce TCO via this consolidated touchpoint.
H1 2024 YOY
Looking at our Unified Commerce solution, it was promising to see the number of customers we have processing across channels at scale not only growing, but also becoming more diverse. When we look at this pillar's vertical developments, hospitality was the fastest-growing, up 55% YOY. Back-end fragmentation can cause this industry more operational challenges and costs, as well as increased risk of information loss. Guests may experience inconsistent journeys within the same hotel chain, for example, depending on where or through which channel they book. Our solution solves this problem by consolidating all touchpoints in a single view. Hotels can use our real-time payment data to gain insights into where guests are coming from, how they want to pay, how much they are spending, and why they are visiting, for example, if a business stay is paid for with a corporate card. Our data-rich view helps hotels personalize offers
1 Defined as the number of merchants processing at least €10 million on both POS and eCommerce, with over €50 million in total processed volume in the last 12 months.

or use cross-selling strategies, whether that be upgrading a room and providing transport, or ensuring personal preferences are remembered from past bookings.
Another area of rapid growth within Unified Commerce was large-format retail. This period saw us further diversify our retail portfolio, which reflects a more balanced customer mix each cycle. Looking at this segment of retailers, we were pleased to sign household names in North America including Scheels, Crate & Barrel, CB2, and Reitmans. This is significant and worth calling out: Adyen is landing some of the largest domestic businesses. Around the world, we had a similar market resonance. In LATAM, we achieved wins like MercadoCar, an auto parts store, and IKEA Mexico. We also partnered with a leading beauty supply store, Douglas, in EMEA. Our ability to permeate household, pet, sport, and beyond is a notable indication that large-format and everyday retailers are increasingly innovating their consumer journeys, and that Adyen is able to compete with local incumbents to realize their ambitions.
On the luxury end of our Unified Commerce developments, H1 saw us expand our partnership with the Prada Group. Partnering with the highest echelon of luxury brands serves as a seal of approval on our ability to create the most seamless, bespoke, and advanced shopper experiences. With Adyen's single financial technology platform, brands can maximize the available cross-channel transaction data at their disposal. Our consolidated view of their consumers empowers retailers to customize each interaction – whether they occur online, in store, or on any other touchpoint – and build loyalty in the process. This is particularly relevant given 540 of our Unified Commerce customers process in multiple regions. The deep and fully global understanding we provide enables journeys that are highly tailored to individual preferences, which is core to the luxury consumer's expectations.
H1 2024 YOY 540 ↗79
Finally, our Unified Commerce pillar showed its distinctive value in bringing cutting-edge technology to a range of in-person experiences. On the global events side, we signed a new partnership with the Brazilian soccer club, Botafogo, which will see us transform the payment experiences of their global fandom. Consumers will be able to smoothly buy food, beverages, and merchandise at stadiums, enroll in club memberships, and purchase tickets both online and in person. In other interesting Unified Commerce use cases, we are now working with Ventrata, a market-leading ticketing solution, to improve the ticket-purchasing experience for visitors to iconic sites like the Empire State Building, and were able to extend our digital offering to the BMW Group for utilization with their POS at the BMW Welt and BMW Museums.



Validating our Unified Commerce strengths, we were pleased to be named the leader in the IDC MarketScape: Worldwide Retail Omnichannel Payment Platform Software Providers 2024 Vendor Assessment, and recognized for our comprehensive solution, innovation, and customer focus.





Unified Commerce: Processed volumes (in billion euros) of non-platform merchants processing at least 0.5% of their volumes via point-of-sale.

Adyen for Platforms (AfP) is our end-to-end solution for software platforms and marketplaces. With AfP, platform users can sign up, sell, and get paid all in a single destination. We handle the heavy lifting of onboarding users, contractors, and businesses onto the platform, and ensure they are verified before conducting pay-out. Adyen acts as an invaluable resource by identifying fraudulent behavior, stopping suspicious payouts, and flagging unusual activities across vast user bases. With enterprise platforms working with, in many cases, thousands of users – this half, we serviced a total of 104k platform business customers2 – Adyen's impact in the SMB market is becoming increasingly pertinent.
2 Defined as end-customers eligible to adopt an embedded financial product.

Throughout H1, our AfP commercial wins reflected a clear theme: do not underestimate the reach and depth of SaaS platforms. From our vantage, the adage that all companies will eventually become software companies may require a slight edit. Rather, we are observing that every company will eventually run on an industry-specific software company. Indeed, we continue to see more platforms emerging with increasing vertical focus and specialization, then broadening their user bases within these (often hyper) niches.
This period alone, we partnered with companies like Vagaro in beauty, wellness, and fitness, as well as salon software, Salonized. By working with Adyen, SaaS platforms can extend our enterprise-grade capabilities to small businesses from all industries, increasing stickiness and enabling them to service their end-consumers at the most professional level, no matter the medium. As just one embodiment of SMBs taking advantage of our AfP solution, this period, we were pleased to have 165k transacting Platform terminals in operation.
H1 2024 YOY 165k ↗79k
Looking at vertical contributors, our Platforms pillar saw the most growth in food and beverage (F&B). Built with franchisees, franchisors, delivery services, and restaurants in mind, AfP holds a clear industry fit thanks to our easy terminal rollouts, consolidated payments across sales channels, and fast payouts. Our single back-end view helps F&B businesses cut down on the fees, contracts, and partners associated with a decentralized approach. Within our dedicated dashboard, our F&B customers can see daily sales and payouts, automate reconciliation, and manage chargebacks – observing performance across locations. As one example of our F&B market fit, this period we partnered with Rezku, an advanced software solution for restaurants facilitating POS, restaurant reservations, iOS POS, reservation systems, and waitlist apps.
This half also saw us expand our relationship with Epos Now, a leading global SaaS platform in the retail, hospitality, and F&B industries offering SMBs embedded payments and POS systems that streamline their operations. Working with Adyen, Epos Now has integrated more comprehensive financial services in order to offer its SMB users a wider range of financial products, including business accounts, cards, and cash advances. As of H1, Epos Now's full suite of embedded financial products is



live, with business accounts and issuing in the UK as well as Capital in the UK, US, and Australia.
Running in parallel with our ability to serve increasingly vertical-focused SaaS platforms, Adyen is ideally positioned to enable the advancement of more traditional business models looking to digitalize. Across the insurance and healthcare industries, our Platforms solution offers a forerunning value proposition. While these financial flows are historically clunky, Adyen has long demonstrated how we can streamline them for even the most complex company frameworks, their sub-merchants, and end-users alike. Our global licenses make us a trusted and thoroughly vetted choice, able to comply with nuanced data collection and medical regulation, and provide bespoke solutions per market. We also satisfy end-consumer demand for immediate payments and real-time, digital overviews, which are capabilities already built into our banking-as-a-service products.
While it will take time for traditional industries to fully digitalize, we again take a long-term view. By getting in early and positioning ourselves as the obvious choice, we are poised to partner with the most innovation-focused legacy companies.


Platforms: Processed volumes (in billion euros) of customers processing at least 50% of their volumes via Adyen for Platforms.
*Excluding eBay volumes, Platforms volume growth would have been 91% YOY
H1 marked the first period with our significantly scaled, global team in place. We hired 37 net-new joiners this period, with the majority located in North America in tech and commercial roles. While we ramp the many new people brought on over the past two years, we remain committed to preserving our unique company culture. Our dedication to keeping Adyen's Formula alive was reflected when we came together this June for our global company event as a team of 4,233 FTE. Here, we spent time face-to-face seeking out different perspectives to sharpen our ideas. While together with team members from across our 28 offices, we aligned on our vision for the future and discussed how our long-held values are translating today.
One of the ways we embody our Formula is in our approach to sustainability, as we make good decisions and consider the long-term benefits for our customers, Adyen, and the world at large. We look forward to sharing further insights in our upcoming 2024 Annual Report, which will dive into our identified material topics as part of the Corporate Sustainability Reporting Directive (CSRD).
Another long-held formula point – that we launch fast and iterate – is reflected in our ways of working. Internally, our current focus on automation is to reduce administrative tasks, thus freeing our people to spend time on the most inspiring and impactful projects. This helps keep our talented team lean, engaged, and effective. Our automation approach involves collaborating and contributing to the OpenSource community, while also developing dedicated learning and development (L&D) resources for our engineering domain. While scaling our engineering force this half, we were pleased to open our APAC Tech Hub in Bengaluru. We have now hired the first leadership and tech roles based there, who will utilize our newly granted license to help realize our local opportunity.
We have been selective about the hires made thus far in 2024, but remain focused on growing the key investment areas we identified for the businesses. While this year's hiring is weighted towards the second half, it is far less than the number of people we recruited during our two-year, accelerated hiring phase. Our recruitment team is therefore comfortable with this rate and has repeatedly proven capable of maintaining quality even at a higher quantity. It is worth mentioning that we do not set hiring targets, and will not fill roles for the sake of meeting a quota. This is because, as always, we are simultaneously ensuring our existing and new hires are up to our standards. This is part of our long-term commitment to excellence and ensuring our team is capable of achieving our ambitions, which we feel well on our way towards.


| H2 2023 | H1 2024 | H2 2023 | H1 2024 | H2 2023 | H1 2024 | |||
|---|---|---|---|---|---|---|---|---|
| San Francisco | 299 | 295 | Amsterdam | 2,326 | 2,295 | Singapore | 165 | 159 |
| New York | 186 | 198 | London | 133 | 134 | Sydney | 53 | 49 |
| Chicago | 155 | 188 | Madrid | 133 | 138 | Shanghai | 36 | 43 |
| Toronto | 26 | 28 | Paris | 96 | 96 | Tokyo | 33 | 38 |
| Berlin | 91 | 97 | Mumbai | 12 | 11 | |||
| Latin America | Stockholm | 76 | 84 | Hong Kong | 9 | 9 | ||
| H2 2023 | H1 2024 | Milan | 32 | 35 | Kuala Lumpur | 3 | 4 | |
| São Paulo | 170 | 164 | Dubai | 27 | 24 | Bengaluru | 0 | 4 |
| São José | 39 | 48 | Munich | 21 | 19 | Melbourne | 1 | 1 |
| Mexico City | 27 | 26 | Warsaw | 18 | 18 | |||
| Brussels | 15 | 14 | ||||||
| Manchester | 14 | 14 | ||||||
Net revenue was €913.4 million in H1 2024, up 24% YOY. The majority of our net revenue was driven by growth with our existing customers once again. We continued to gain market share driven by both share of wallet expansion with existing customers and new wins. Net Revenue includes €2.5 million of net interest income relating to our Embedded Financial Products (EFP) suite.
Take rate decreased from last period, landing at 14.7 bps in H1 2024, compared to 16.3 bps in H2 2023 and 17.3 bps in H1 2023, driven primarily by merchant mix impacts.
Net revenue contributions remained consistent YOY, with EMEA contributing (57%), followed by North America (27%), APAC at (11%), and LATAM landing at (6%).
North America was the fastest growing (up 30% YOY), followed by EMEA (up 25% YOY), APAC (up 15% YOY), and LATAM (up 2% YOY). We see sizeable opportunity in the markets where our presence is well established, as well as the regions where we are more newly emerging. We are only at the outset of what we plan to achieve.

Net revenue per region (in EUR millions)3
3 On a constant currency basis, net revenue growth would have also been 24%. Please refer to Note 1 of the Interim Condensed Consolidated Financial Statements for further detail on revenue breakdown.
We processed €619.5 billion during H1 2024, up 45% YOY. Our prevailing strategy centers on customer growth, which we incentivize with a tiered pricing model. This approach is why processed volumes and net revenue do not move in parallel, and why our largest volume customers do not proportionally drive net revenue.
Within our commercial pillars, Digital – the largest base we are building upon – showed persisting appeal, particularly in North America. Digital's product relevance was reflected in our volumes demonstrating strong growth. In H1, they contributed €399.9 billion and made up 65% of total processed volumes, growing 50% YOY.
Our Unified Commerce volumes spanned increasingly diverse industries, amounting to €140.5 billion in H1 and growing 29% YOY. Unified Commerce volumes comprised 23% of processed volume.
Platforms volumes were €79.1 billion in H1, making up 13% of total processed volume and growing 59% YOY, making it again our fastest growing pillar. Excluding eBay, Platforms volume growth was 91% in H1.
Point-of-sale volumes were €95.6 billion, making up 15% of total processed volumes and outpacing overall business growth at 43% YOY4 . This growth rate underscores the need for innovation in multi-channel experiences across industries, and the rapid pace at which in-person payment journeys are advancing.
Full-stack volumes amounted to 82% of our processed volumes, up from 79% in H1 2023, which aligns with our strategy of selling our full-stack capabilities in order to best unlock value for our customers.
4 These volumes reflect volumes from both our Unified Commerce pillar wherein enterprise customers integrate to our offering directly, and volumes from our Platform pillar wherein SMBs access our Unified Commerce technology via platform businesses.
Operating expenses were €538.3 million in H1 2024, up 19% from H1 2023.
Employee benefits were €347.5 million in H1 2024, up 22% YOY. This figure reflects the annualization of hires made in 2023, and our continued investment in scaling the Adyen team. People remain our primary means of investing in the long-term success of our single platform. As we grow, we are committed to maintaining our unique company culture and upholding our high talent standards, including within our existing team.
IT costs totalled €22.4 million in H1 2024, up 19% YOY, mainly driven by costs related to our data centers and investment in IT related equipment.
In other operating expenses, we remain committed to pledging 1% of our net revenue to initiatives that support the UN SDGs.

EBITDA was €423.1 million in H1 2024, up 32% from €320.0 million in H1 2023. EBITDA margin was 46% in H1 2024, compared to 43% in H1 2023. EBITDA margin has started to expand year over year, with operating leverage visible, predominantly stemming from this period's cooled hiring pace as well as fewer one-off operational expenses.
Net income was €409.6 million for the period, up 45% YOY. The increase in finance income is driven by a relatively higher interest rate environment and an increase in average overnight deposits held at "Cash held at central banks" and "Cash held at banks, other than central banks" compared to H1 2023.
CapEx5was €42.3 million, and 4.6% of net revenue, down from 7.6% of net revenue in H1 2023. We aim to maintain a sustainable capital expenditure level of up to 5% of our net revenue, as we did this period.
Free cash flow5 was €360.6 million in H1 2024, up 46% YOY. Free cash flow conversion ratio5 was 85%.

5 Refer to note 1.2 for further explanation on the non-IFRS measures reported by Adyen.
We did not see any business developments in the first half of 2024 that would lead us to update our guidance. Our standing financial objectives therefore remain unchanged.
Net revenue growth: We aim to continue to grow net revenue annually between the low-twenties and high-twenties percent, up to and including 2026.
EBITDA margin: We aim to improve EBITDA margin to levels above 50% in 2026, as we expect to benefit from operating leverage inherent to our business model.
Capital expenditure: We aim to maintain a sustainable capital expenditure level of up to 5% of our net revenue.
We will be broadcasting a live video conference hosted by Ingo Uytdehaage (Co-CEO) and Ethan Tandowsky (CFO) to discuss these results at 3PM CEST today, August 15th. You can follow the livestream at www.adyen.com/ir. A recording will be made available on our investor relations website following the call.
Sincerely,
P.W. van der Does Co-founder and Co-CEO
I.J. Uytdehaage Co-CEO
E. L. Tandowsky
CFO
Interim Condensed Consolidated Financial Statements H1 2024 Adyen N.V.
For the periods ended June 30, 2024 and 2023
(all amounts are in EUR thousands unless otherwise stated)
| Note | H1 2024 | H1 2023 | |
|---|---|---|---|
| Non-interest revenue | 1 | 1,029,090 | 853,550 |
| Costs incurred from financial institutions | 1 | (68,843) | (74,409) |
| Costs of goods sold | 1 | (49,396) | (40,034) |
| Net non-interest revenue | 910,851 | 739,107 | |
| Interest income | 1 | 13,159 | — |
| Interest expense | 1 | (10,630) | — |
| Net interest income | 2,529 | — | |
| Net revenue | 913,380 | 739,107 | |
| Wages and salaries | 3 | (298,481) | (247,310) |
| Social securities and pension costs | 3 | (49,012) | (38,638) |
| Amortization and depreciation | 11,12 | (49,243) | (40,924) |
| Other operating expenses | 4 | (141,603) | (126,076) |
| Other expenses | 2 | (1,161) | (7,066) |
| Income before net finance income and income taxes | 373,880 | 279,093 | |
| Finance income | 9 | 176,846 | 93,408 |
| Finance expense | (3,256) | (2,291) | |
| Other financial results | 5 | (5,899) | 2,808 |
| Net finance income | 167,691 | 93,925 | |
| Income before income taxes | 541,571 | 373,018 | |
| Income taxes | 6 | (131,957) | (90,845) |
| Net income for the period | 409,614 | 282,173 | |
| Net income attributable to owners of Adyen N.V. | 409,614 | 282,173 | |
| Other comprehensive income | |||
| Items that may be reclassified to profit or loss: | |||
| Currency translation adjustments subsidiaries | (3,326) | 3,192 | |
| Other comprehensive income for the period | (3,326) | 3,192 | |
| Total comprehensive income for the period (attributable to owners of Adyen N.V.) |
406,288 | 285,365 | |
| Earnings per share (in EUR) | |||
| Net profit per share - Basic | 13 | 13.19 | 9.10 |
| Net profit per share - Diluted | 13 | 13.15 | 9.07 |
The accompanying notes are an integral part of these interim condensed consolidated financial statements.
As at June 30, 2024 and December 31, 2023
(all amounts are in EUR thousands unless otherwise stated)
| Note | June 30, 2024 | December 31, 2023 | |
|---|---|---|---|
| Intangible assets | 8,667 | 8,757 | |
| Plant and equipment | 11 | 180,154 | 165,136 |
| Right-of-use assets | 12 | 206,885 | 199,663 |
| Other financial assets at FVPL | 10 | 15,260 | 14,821 |
| Contract assets | 1.3 | 13,278 | 24,195 |
| Deferred tax assets | 6 | 105,176 | 112,679 |
| Total non-current assets | 529,420 | 525,251 | |
| Inventories | 2 | 87,171 | 104,502 |
| Receivables from merchants and financial institutions | 549,790 | 490,052 | |
| Trade and other receivables | 149,570 | 134,274 | |
| Current income tax receivables | 6 | 9,098 | 7,310 |
| Other financial assets at amortized cost | 10 | 19,667 | — |
| Cash and cash equivalents | 9 | 8,735,272 | 8,306,982 |
| Total current assets | 9,550,568 | 9,043,120 | |
| Total assets | 10,079,988 | 9,568,371 | |
| Share capital | 7 | 311 | 310 |
| Share premium | 7 | 417,923 | 390,043 |
| Other reserves | 152,195 | 159,232 | |
| Retained earnings | 3,005,348 | 2,601,282 | |
| Total equity attributable to owners of Adyen N.V. | 3,575,777 | 3,150,867 | |
| Derivative liabilities | 10 | 1,424 | 1,400 |
| Deferred tax liabilities | 6 | 2,600 | 6,455 |
| Lease liability | 12 | 179,768 | 172,397 |
| Cash-settled share-based payment plan | 1,623 | 1,563 | |
| Total non-current liabilities | 185,415 | 181,815 | |
| Payables to merchants and financial institutions | 6,024,817 | 5,953,563 | |
| Trade and other payables | 186,649 | 168,397 | |
| Lease liability | 12 | 51,881 | 50,666 |
| Current income tax payables | 6 | 55,449 | 63,063 |
| Total current liabilities | 6,318,796 | 6,235,689 | |
| Total liabilities and equity | 10,079,988 | 9,568,371 |
The accompanying notes are an integral part of these condensed consolidated financial statements.
For the periods ended June 30, 2024 and 2023
(all amounts are in EUR thousands unless otherwise stated)
| Other reserves | ||||||||
|---|---|---|---|---|---|---|---|---|
| Note | Share capital Share premium | Legal reserves |
Share-based payment reserve |
Warrant reserve |
Retained earnings |
Total equity | ||
| Balance - January 1, 2023 | 310 | 352,399 | 6,254 | 124,723 | 25,575 | 1,906,795 | 2,416,056 | |
| Net income for the period | 282,173 | 282,173 | ||||||
| Currency translation adjustments | 3,192 | 3,192 | ||||||
| Total comprehensive income for the period | — | — | 3,192 | — | — | 282,173 | 285,365 | |
| Adjustments: | ||||||||
| Intangible assets | 1,396 | (1,396) | — | |||||
| Other adjustments | 6 | (1,814) | (1,808) | |||||
| — | — | 1,396 | 6 | — | (3,210) | (1,808) | ||
| Transactions with owners in their capacity as owners: | ||||||||
| Deferred tax on share-based compensation | 6 | 13,282 | (11,946) | 1,336 | ||||
| Options exercised | 433 | (433) | — | |||||
| Proceeds on issuing shares | 7 | — | 6,661 | 6,661 | ||||
| Share-based payments | 3.2 | 2,217 | 3,783 | 6,000 | ||||
| Reclassification of share-based payment plan | 3.2 | 20,424 | 20,424 | |||||
| — | 22,593 | — | 11,828 | — | — | 34,421 | ||
| Balance - June 30, 2023 | 310 | 374,992 | 10,842 | 136,557 | 25,575 | 2,185,758 | 2,734,034 |
| Other reserves | ||||||||
|---|---|---|---|---|---|---|---|---|
| Note | Share capital Share premium | Legal reserves | Share-based payment reserve |
Warrant reserve |
Retained earnings |
Total equity | ||
| Balance - January 1, 2024 | 310 | 390,043 | 7,761 | 125,896 | 25,575 | 2,601,282 | 3,150,867 | |
| Net income for the period | 409,614 | 409,614 | ||||||
| Currency translation adjustments | (3,326) | (3,326) | ||||||
| Total comprehensive income for the period | — | — | (3,326) | — | — | 409,614 | 406,288 | |
| Adjustments: | ||||||||
| Intangible assets | (39) | 39 | — | |||||
| Other adjustments | 444 | 262 | (3,690) | (5,587) | (8,571) | |||
| — | 444 | 223 | (3,690) | — | (5,548) | (8,571) | ||
| Transactions with owners in their capacity as owners: | ||||||||
| Deferred tax on share-based compensation | 6 | 5,543 | (3,863) | 1,680 | ||||
| Options exercised | — | — | — | |||||
| Proceeds on issuing shares | 7 | — | 7,549 | 7,549 | ||||
| Share-based payments | 3.2 | 1 | 14,344 | 3,619 | 17,964 | |||
| 1 | 27,436 | — | (244) | — | — | 27,193 | ||
| Balance - June 30, 2024 | 311 | 417,923 | 4,658 | 121,962 | 25,575 | 3,005,348 | 3,575,777 |
The accompanying notes are an integral part of these condensed consolidated financial statements.
For the periods ended June 30, 2024 and 2023 (all amounts are in EUR thousands unless otherwise stated)
| Note | H1 2024 | H1 2023 | ||
|---|---|---|---|---|
| Income before income taxes | 541,571 | 373,018 | ||
| Adjustments for: | ||||
| – | Interest income | 1 | (13,159) | — |
| – | Interest expense | 1 | 10,630 | — |
| – | Finance income | 9 | (176,846) | (93,408) |
| – | Finance expenses | 3,256 | 2,291 | |
| – | Other financial results | 5 | 5,899 | (2,808) |
| – | Other income/(expense) | 11 | — | 840 |
| – | Depreciation of plant and equipment | 11 | 25,624 | 22,187 |
| – | Amortization of intangible fixed assets | 1,589 | 1,789 | |
| – | Depreciation of right-of-use assets | 12 | 22,030 | 16,948 |
| – | Equity-settled share-based compensation | 3.2 | 17,964 | 6,000 |
| – | Cash-settled share-based payment plan | 60 | 4,638 | |
| Changes in working capital: | ||||
| – | Inventories | 2 | 17,331 | (32,438) |
| – | Trade and other receivables | (15,128) | (30,875) | |
| – | Receivables from merchants and financial institutions | (59,738) | (53,371) | |
| – | Payables to merchants and financial institutions | 53,585 | (308,444) | |
| – | Trade and other payables | 17,848 | 11,962 | |
| – | Amortization and additions of contract assets | 1.3 | 10,841 | 10,874 |
| Cash generated from/(used in) operations | 463,357 | (70,797) | ||
| Interest income received | 1 | 13,159 | — | |
| Interest expense paid | 1 | (10,630) | — | |
| Finance income received | 9 | 176,846 | 93,408 | |
| Finance expense paid | (3,256) | (2,291) | ||
| Income taxes paid | 6 | (129,958) | (71,687) | |
| Net cash flows from operating activities | 509,518 | (51,367) | ||
| Purchases of other financial assets at amortized cost | 10 | (19,146) | — | |
| Purchases of plant and equipment | 11 | (40,790) | (52,960) | |
| Capitalization of intangible assets | (1,500) | (3,135) | ||
| Net cash used in investing activities | (61,436) | (56,095) | ||
| Proceeds from issues of shares | 7 | 7,549 | 6,661 | |
| Lease payments | 12 | (20,222) | (16,247) | |
| Net cash flows used in financing activities | (12,673) | (9,586) | ||
| Net increase in cash, cash equivalents and bank overdrafts | 435,409 | (117,048) | ||
| Cash, cash equivalents and bank overdrafts at beginning of the period | 8,306,982 | 6,522,345 | ||
| Exchange gains / (losses) on cash, cash equivalents and bank overdrafts | 5 | (7,119) | 6,327 | |
| Cash, cash equivalents and bank overdrafts at end of the period | 8,735,272 | 6,411,624 |
The accompanying notes are an integral part of these condensed consolidated financial statements.
Adyen N.V. (hereinafter 'Adyen', or 'the Company') is a licensed Credit Institution by De Nederlandsche Bank (the Dutch Central Bank) and registered in the Netherlands under the company number 34259528. The Credit Institution license includes the ability to provide cross-border services in the European Economic Area. Additionally, Adyen provides services in the United States through its US Federal Foreign Branch licence, and in the United Kingdom through its license to operate as a third country branch, by the Prudential Regulatory Authority (PRA) and Financial Conduct Authority (FCA). Adyen N.V. directly or indirectly owns 100% of the shares of its subsidiaries, and therefore controls all entities included in these interim condensed consolidated financial statements. Adyen shares are traded on Euronext Amsterdam, where the Company is part of the AEX Index and has a credit rating of A-, per S&P rating agency.
All amounts in the notes to the interim condensed consolidated financial statements are stated in thousands of EUR, unless otherwise stated.
The interim condensed consolidated financial statements for the period January 1, 2024 to June 30, 2024 have been prepared on a going concern basis and in accordance with IAS 34 — Interim Financial Reporting. The interim condensed consolidated financial statements do not include all the information and disclosures required in the Adyen annual consolidated financial statements and should, therefore, be read in conjunction with the annual consolidated financial statements for the year ended December 31, 2023.
The following periods have been presented for the interim condensed consolidated financial statements ended June 30, 2024:
| Interim condensed consolidated financial statements | Current period | Comparative period |
|---|---|---|
| Statement of comprehensive income | January 1 - June 30, 2024 | January 1 - June 30, 2023 |
| Balance sheet | As at June 30, 2024 | As at December 31, 2023 |
| Statement of changes in equity | January 1 - June 30, 2024 | January 1 - June 30, 2023 |
| Statement of cash flows | January 1 - June 30, 2024 | January 1 - June 30, 2023 |
Significant and other accounting policies that summarize the measurement basis used, and are relevant to understanding the financial statements, are provided in the annual consolidated financial statements for the year ended December 31, 2023. Any significant accounting policy changes during the first six months of 2024 are reflected throughout the notes to these interim condensed consolidated financial statements.
A number of accounting policies involve a higher degree of judgement or complexity, which are more likely to be materially impacted when revised or refined. The significant accounting estimates or judgments are explained in note 1.2 in the Adyen annual consolidated financial statements for the year ended December 31, 2023. The areas involving significant estimates or judgments are:
The accounting policies and methods of computation adopted in the preparation of the interim condensed consolidated financial statements are consistent with those followed in the preparation of the Adyen annual consolidated financial statements for the year ended December 31, 2023.
Adyen has not early adopted any standard, interpretation or amendment that has been issued but is not yet effective. A number of new or amended standards became applicable for the current reporting period. Adyen did not change its accounting policies or make retrospective adjustments as a result of new accounting standards made applicable on January 1, 2024.
The qualitative impact assessment of the first-time application on January 1, 2024 of new amendments is disclosed in note 16 'New and amended standards adopted by Adyen'.
The Management Board monitors net revenue as a performance indicator. Adyen considers net revenue to provide additional insight to its users to evaluate the nature and financial effects of the business activities in which it engages and the economic environments in which it operates. Net revenue consists of net non-interest revenue and net interest income. Net revenue is a non-IFRS measure – refer to note 1.2 for further explanation on the non-IFRS measures reported by Adyen.
| Net revenue (in EUR'000) | H1 2024 | H1 2023 |
|---|---|---|
| Net non-interest revenue | 910,851 | 739,107 |
| Net interest income | 2,529 | — |
| Net revenue | 913,380 | 739,107 |
The company derives non-interest revenue from settling and processing payments, sales of goods such as the sale of point-of-sale (POS) terminals, and other payment specific services. Adyen incurs fees charged by third parties that provide services to enable Adyen's payment processing and acquiring services to merchants, that do not form part of the pass-through settlement fees, which are presented as 'costs incurred from financial institutions'. The noninterest revenue and costs are classified under 'net non-interest revenue'.
The breakdown of the composition of net non-interest revenue, detailing revenue from contracts with customers per type of goods or service is as follows:
| Types of goods or services (in EUR'000) | H1 2024 | H1 2023 |
|---|---|---|
| Settlement fees | 594,003 | 485,582 |
| Processing fees | 263,718 | 209,633 |
| Sales of goods | 51,351 | 41,178 |
| Other services | 120,018 | 117,157 |
| Non-interest revenue | 1,029,090 | 853,550 |
| Costs incurred from financial institutions | (68,843) | (74,409) |
| Costs of goods sold | (49,396) | (40,034) |
| Net non-interest revenue | 910,851 | 739,107 |
The breakdown of revenue from contracts with customers based on timing is as follows:
| Timing of revenue recognition (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Goods and services transferred at a point in time | 1,020,656 | 846,393 |
| Services transferred over time | 8,434 | 7,157 |
| Total revenue from contracts with customers | 1,029,090 | 853,550 |
Adyen's newly-introduced financial product offering includes Accounts, in the form of merchant-related funds held in business accounts, and Capital, in the form of loans and advances. Adyen earns interest income on funds held in Accounts and Capital loans and advances issued. Simultaneously, Adyen incurs interest expense related to the deposited funds held in the Accounts. Adyen also includes interest income earned on sale of terminals with a financing agreements as part of net interest income. For the current period, net interest income mainly comprises of net interest earned on Accounts. Adyen presents net interest income as part of net revenue, as it is earned through the Company's revenue generating activities.
Interest earned on cash balances outside of aforementioned products, are not classified within net interest income but form part of net finance income. Refer to note 9 'Cash and cash equivalents'.
The following table summarizes Adyen's geographical breakdown of its revenue from contracts with customers, based on the billing location as requested by the merchant for the periods indicated.
| Revenue from contract with customers - Geographical breakdown (in EUR '000) |
H1 2024 | H1 2023 |
|---|---|---|
| Europe, the Middle East, and Africa (EMEA) | 587,598 | 482,133 |
| North America | 274,825 | 216,530 |
| Asia-Pacific | 109,025 | 97,294 |
| Latin America | 57,642 | 57,593 |
| Total revenue from contracts with customers | 1,029,090 | 853,550 |
Non-IFRS financial measures are disclosed in addition to the statement of comprehensive income, in order to provide relevant information to better understand the underlying business performance of the Company. Furthermore, Adyen has provided guidance on several of these non-IFRS measures as described in the 'Financial objectives' section. Adyen reports on the following additional financial measures that are directly derived from the statement of comprehensive income or statement of cash flows:
– Net revenue: Net non-interest revenue ("Non-interest revenue" less "Costs incurred from financial institutions" and "Costs of goods sold") and Net interest income on the consolidated statement of comprehensive income;
The geographical breakdown of net revenue and related year-on-year growth is as follows (based on the billing location as requested by the merchant for the periods indicated).
| Net revenue - Geographical breakdown and year-on-year growth (in EUR '000) |
H1 2024 | YoY% | H1 2023 | YoY% |
|---|---|---|---|---|
| Europe, the Middle East, and Africa (EMEA) | 521,577 | 25 % | 417,279 | 20 % |
| North America | 243,888 | 30 % | 187,452 | 23 % |
| Asia-Pacific | 96,762 | 15 % | 84,307 | 31 % |
| Latin America | 51,153 | 2 % | 50,069 | 13 % |
| Total net revenue | 913,380 | 24 % | 739,107 | 21 % |
| Selected non-IFRS financial measures (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Income before net finance income and income taxes | 373,880 | 279,093 |
| Amortization and depreciation | 49,243 | 40,924 |
| EBITDA | 423,123 | 320,017 |
| Net revenue | 913,380 | 739,107 |
| EBITDA margin (%) | 46 % | 43 % |
| Purchases of plant and equipment | 40,790 | 52,960 |
| Capitalization of intangible assets | 1,500 | 3,135 |
| CapEx | 42,290 | 56,095 |
| EBITDA | 423,123 | 320,017 |
| CapEx | (42,290) | (56,095) |
| Lease payments | (20,222) | (16,247) |
| Free cash flow | 360,611 | 247,675 |
| Free cash flow | 360,611 | 247,675 |
| EBITDA | 423,123 | 320,017 |
| Free cash flow conversion ratio (%) | 85 % | 77% |
Adyen capitalizes contract costs relating to multi-year service contracts with its merchants. These costs mainly relate to integration and development fees that are directly incremental to obtain the multi-year contracts and do not represent a separate performance obligation. Adyen will amortize these costs against revenue (settlement fees) on a pro rata basis as the related revenue is recognized.
In 2018, Adyen entered into a long-term contract with eBay for the provision of payment services that resulted in the initial recognition of contract assets settled with a cash advance (monetary component) and issue of warrants (nonmonetary component) over Adyen's shares. The monetary component was fully repaid and amortized in 2022. Refer to note 10 'Financial instruments' for more information on the warrants (derivative liabilities).
The following table summarizes the movement in the contract assets balance:
| Contract assets (in EUR '000) | Non-monetary component* |
Other contract assets |
Total contract assets |
|---|---|---|---|
| Balance - 1 January, 2023 | 41,664 | 6,948 | 48,612 |
| Movements: | |||
| Additions | — | — | — |
| Amortization for the period | (9,651) | (1,223) | (10,874) |
| Exchange differences | (25) | (25) | |
| Balance - June 30, 2023 | 32,013 | 5,700 | 37,713 |
| Balance - January 1, 2024 | 19,729 | 4,466 | 24,195 |
| Movements: | |||
| Additions | — | 1,062 | 1,062 |
| Amortization for the period | (10,436) | (1,467) | (11,903) |
| Exchange differences | — | (76) | (76) |
| Balance - June 30, 2024 | 9,293 | 3,985 | 13,278 |
* The non-monetary component relates to the long-term eBay contract.
| Inventories (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Balance - January 1 | 104,502 | 87,891 |
| Purchases during the period (products for resale) | 33,562 | 79,274 |
| Costs of goods sold | (49,396) | (40,034) |
| Expense recognized in other expenses | (1,497) | (6,802) |
| Balance - June 30 | 87,171 | 120,329 |
The breakdown of FTE per office as at June 30, 2024 and 2023 is as follows:
| FTE per office | June 30, 2024 | June 30, 2023 |
|---|---|---|
| Amsterdam | 2,295 | 2,240 |
| San Francisco | 295 | 296 |
| New York | 198 | 163 |
| Chicago | 188 | 96 |
| São Paulo | 164 | 164 |
| Singapore | 159 | 156 |
| Madrid | 138 | 86 |
| London | 134 | 136 |
| Berlin | 97 | 79 |
| Paris | 96 | 82 |
| Other | 469 | 385 |
| Total | 4,233 | 3,883 |
The employee benefits expense can be specified as follows:
| Employee benefits (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Salaries and wages | 279,258 | 227,497 |
| Share-based compensation | 19,223 | 19,813 |
| Total wages and salaries | 298,481 | 247,310 |
| Social securities | 40,212 | 32,159 |
| Pension costs - defined contribution plans | 8,800 | 6,479 |
| Total social securities and pension costs | 49,012 | 38,638 |
The share-based compensation expense can be specified as follows:
| Share-based compensation (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Equity-settled | 17,964 | 6,000 |
| Cash-settled | 1,259 | 13,813 |
| Total share-based compensation | 19,223 | 19,813 |
Adyen considers its employees and culture as core to its growth. As part of the total remuneration package, Adyen has four types of compensation plans:
The change in cash-settled share-based compensation expense in H1 2024, was mainly linked to the introduction of the RSU awards plan (equity-settled payment) as a replacement plan. Adyen's share price has not substantially changed over the period, keeping the cash-settled expense per share relatively stable.
The nature, accounting policies and key parameters of the equity and cash-settled option plans are described in more detail in the 2023 annual consolidated financial statements.
From December 2023 Adyen has introduced the Fixed Salary shares plan which replaces and supersedes the Depositary receipts awards plan, and grants the possibility to purchase Adyen N.V. ordinary shares at fair market value to directors and to employees as part of their remuneration. The related employee benefits expense for H1 2024 amounted to EUR 7,786 (2023: EUR 6,957) and is presented in wages and salaries. The fair value of the liability recognized resulting from the plan is EUR 789 (2023: EUR 629), and the plan resulted in a total increase in H1 2024 of EUR 6,408 (2023: 5,573) recognized in share capital and share premium during the period. There is a lock-up period but no vesting condition attached to the Fixed Salary shares plan.
Adyen introduced the equity-settled RSU Awards Plan from 2023 onwards, which replaced the cash-settled sharebased payment plan for new joiners. The RSU plan resulted in a reclassification of EUR 20,424 from cash-settled share-based payment plan liability to share-based payment reserve, recognized in H1 2023. The related expense for H1 2024 amounted to EUR 17,964 (2023: EUR 6,000) and is presented in wages and salaries.
The other operating expenses can be specified as follows:
| Other operating expenses (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Travel and other staff expenses | 30,476 | 28,462 |
| Sales and marketing costs | 29,005 | 27,379 |
| IT costs | 22,449 | 18,810 |
| Advisory costs | 12,883 | 12,289 |
| Housing costs | 10,946 | 7,596 |
| 1% for the UN SDGs | 9,134 | 7,391 |
| Office costs | 5,976 | 4,116 |
| Contractor costs | 5,432 | 8,525 |
| Miscellaneous operating expenses | 15,302 | 11,508 |
| Total other operating expenses | 141,603 | 126,076 |
Housing and office costs increased compared to H1 2023 in line with Adyen's office expansion plan. In addition, the increase in IT costs is mostly driven by operational expenses related to our data centers.
The other financial results can be specified as follows:
| Other financial results (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Exchange gains/(losses) | (5,910) | 5,468 |
| Fair value re-measurement of financial instruments: | ||
| Derivative liabilities | (24) | (4,537) |
| Other financial assets at FVPL | 35 | 1,877 |
| Total other financial results | (5,899) | 2,808 |
Exchange losses during the first six months of 2024 mainly relate to exchange losses from Adyen's foreign denominated cash balances.
The tax on Adyen's income before income taxes differs from the amount that would arise using the statutory tax rate in the Netherlands. The effective tax rate of Adyen for the six months ended June 30, 2024 is 24.37% (June 30, 2023: 24.35%) which differs from the statutory tax rate in the Netherlands of 25.80%. This is due to the application of the innovation box and the tax rate differences on foreign operation, which was partially offset by the other adjustments (such as prior year and non-deductible expenses). The innovation box is a Dutch tax incentive whereby a portion of qualifying taxable profits derived from innovative activities are taxed at a lower rate than the headline corporate tax rate in the Netherlands.
| Effective tax calculation (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Income before income taxes | 541,571 | 373,018 |
| Statutory tax rate in the Netherlands (%) | 25.80 % | 25.80 % |
| Income taxes based on statutory tax rate in the Netherlands | 139,725 | 96,239 |
| Tax effects of: | ||
| Innovation box | (13,548) | (13,049) |
| Tax rate differences on foreign operations | (1,730) | 2,075 |
| Other adjustments (such as prior period and non-deductible amounts) |
7,510 | 5,580 |
| Effective tax amount | 131,957 | 90,845 |
| Current income tax receivables/(payables) (in EUR '000) | June 30, 2024 | December 31, 2023 |
|---|---|---|
| Current income tax receivables | 9,098 | 7,310 |
| Current income tax payables | (55,449) | (63,063) |
Income tax expense in the statement of comprehensive income can be specified as follows:
| Income taxes (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Current income tax expense | 131,312 | 96,000 |
| Deferred income tax expense/(income) | 645 | (5,155) |
| Total income taxes | 131,957 | 90,845 |
Deferred tax assets include tax losses carried forward relating to options exercised in the United States at a Federal and State level (June 30, 2024: EUR 82,183; December 31, 2023: EUR 85,910) and windfall benefits relating to options granted and vested, however not yet exercised (June 30, 2024: EUR 2,583; December 31, 2023: EUR 2,519). During the six months ended June 30, 2024 EUR 5,543 of the tax losses carried forward was utilized and recognized in the share premium reserve (June 30, 2023: EUR 13,282).
Throughout the period Adyen has reassessed the recoverability of deferred tax assets on windfall benefits linked to the share-based compensation plan in the United States. Adyen continues to recognize deferred tax assets that will be realized against future profits, on a going concern basis.
The United States Federal Tax windfall benefit continues to be recognized as these carry forward losses have no expiration date. The State level net operating losses continue to be recognized as these carry forward losses are expected to be utilized against future taxable income before their expiration date.
The movement in deferred tax assets relating to windfall benefits and carry forward losses was recognized directly in equity.
The deferred tax liabilities consist mainly of the deferred tax on the non-monetary part of the contract asset of EUR 2,007 (December 31, 2023: EUR 5,090).
The deferred taxes are presented as non-current on the balance sheet.
Adyen's objective in capital management is to safeguard its ability to continue as a going concern. Furthermore, Adyen ensures that it consistently meets regulatory capital requirements.
| Capital management (in EUR '000) | June 30, 2024 | December 31, 2023 |
|---|---|---|
| Share capital | 311 | 310 |
| Share premium | 417,923 | 390,043 |
| Total | 418,234 | 390,353 |
During the six months ended June 30, 2024, 23,4546 (June 30, 2023: 24,447) additional shares were issued. The additional issued shares were a result of exercises of options and vesting of shares granted to employees. The number of outstanding ordinary shares as of June 30, 2024 is 31,056,552 (December 31, 2023: 31,033,098) with an absolute nominal value of EUR 0.01 per share. The total number of authorized shares as of June 30, 2024 is 80,000,000 (December 31, 2023: 80,000,000).
The following reserves are classified as non-distributable: legal reserves (in accordance with Dutch Law), sharebased payment reserve, warrant reserve, and total comprehensive income for the current period. The legal reserves restricted for distribution in accordance with Dutch Law as at June 30, 2024 amounts to EUR 19,918 (December 31, 2023: EUR 22,582). The total of distributable reserves as at June 30, 2024 amounts to EUR 2,998,446 (December 31, 2023: EUR 2,293,313).
Net income is added to retained earnings reserve and the current dividend policy is to not pay dividends, as retained earnings are used to support and finance the growth strategy.
The following table shows the calculation of regulatory capital as at June 30, 2024. The regulatory capital is based on the CRR/CRD IV scope of consolidation, which is the same as the IFRS scope of consolidation as included in the annual consolidated financial statements.
| Own funds (in EUR '000) | June 30, 2024 | December 31, 2023 |
|---|---|---|
| EU-IFRS equity as reported in consolidated balance sheet | 3,575,777 | 3,150,867 |
| Net profit not included in CET1 capital (not yet eligible) | (409,614) | (416,149) |
| Regulatory adjustments: | ||
| Warrant reserve | (25,575) | (25,575) |
| Intangible assets | (8,667) | (8,757) |
| Deferred tax assets that rely on future profitability | (84,900) | (90,985) |
| Prudent valuation | (17) | (16) |
| Total own funds | 3,047,004 | 2,609,385 |
The increase in total own funds in H1 2024 mainly relates to the additions of consolidated net profit (H2 2023).
6 Amounts in this paragraph are not rounded to the nearest thousand, unless indicated in EUR.
| Cash and cash equivalents (in EUR '000) | June 30, 2024 | December 31, 2023 |
|---|---|---|
| Cash held at central banks | 6,402,979 | 5,863,231 |
| Cash held at banks, other than central banks | 2,332,293 | 2,443,751 |
| Total | 8,735,272 | 8,306,982 |
Cash and cash equivalents consists of "Cash held at central banks" and "Cash held at banks, other than central banks", including merchant-related funds held with Adyen (Accounts). Interest earned on business accounts held with Adyen, and the related interest expense, is recognized using the effective interest rate method and presented as net interest income and thus excluded from net finance income.
The "Cash held at central banks" and "Cash held at banks, other than central banks" excluding funds deposited with Adyen, earned interest in the amount of EUR 131,250 and EUR 45,596 (during the first six month of the 2023: EUR 74,474 and EUR 18,712) respectively during the period, which was recognized in finance income. The increase is driven by a relatively higher interest rate environment and an increase in average overnight deposits held at "Cash held at central banks" and "Cash held at banks, other than central banks" compared to H1 2023.
Of the "Cash held at banks, other than central banks", EUR 106,339 (December 31, 2023: EUR 88,860) is restricted and is therefore not available for general use by the Company. The restricted cash mainly relates to deposits required under the US Federal Foreign Branch license, as well as deposits held as guarantee for leased offices. The restricted cash is readily convertible and therefore classified as cash and cash equivalents.
Adyen has recognized and classified the convertible ('Series C') preferred Visa Inc. shares within the FVPL category. The balance of other financial assets at FVPL as per June 30, 2024 is EUR 15,260 (December 31, 2023: EUR 14,821). The fair value of the level 2 preferred shares in Visa Inc. is based on the quoted price of Visa Inc. common shares, adjusted for lack of marketability, multiplied by an initial conversion rate of preferred shares into common shares. The conversion rate may fluctuate in the future. The adjustment for lack of marketability is determined using an option pricing model technique which relies on observable market data of the underlying Visa Inc. common shares, as well as a presumed length of holding period restriction on the preferred shares.
During the six months ended June 30, 2024, Adyen deducted EUR 655 (H1 2023: added EUR 839) from (to) its trade receivable loss allowance based on the calculations from its IFRS 9 expected credit loss model for trade receivables. The expected credit loss model which was updated in December 31, 2023 still reflects reasonable and supportable information available on credit risk of the trade receivables balance. During the six months ended June 30, 2024, Adyen wrote off trade receivables balances for an amount of EUR 2,660 (H1 2023: EUR 2,572). Adyen did not reverse any impairment losses in the first six months of 2024 and 2023.
As part of the long-term merchant contract previously mentioned (note 1.3), Adyen recognized derivative liabilities measured at fair value through profit or loss, classified as a level 2 fair value instrument. Fair value remeasurements are presented in other financial results (note 5).
The warrants vest in four tranches, each linked to a milestone of processed payments volume. Each milestone is deemed achieved at the moment that the processed merchant volume exceeds the milestone amount in a single calendar year following the Issue date (January 31, 2018). Only two warrant tranches may vest in a single calendar year, and upon vesting, each entitles the warrant holder to acquire 1.25% of Adyen's issue-date diluted share volume at any time prior to the warrant expiration date (January 31, 2025).
During 2024, no eBay tranche milestones were met, or vested, and no related warrants were exercised during the first six months. The derivative liabilities balance as per June 30, 2024 is EUR 1,424 (December 31, 2023: EUR 1,400).
Adyen is required to hold government bonds or cash at the Brazil central bank, for merchant payables on products where it holds virtual accounts, for regulatory purposes relating to its Brazilian acquiring license. Adyen has invested in Brazilian Government Bonds (maturing in March 2025) to cover this regulatory requirement. Adyen's intention is to hold each instrument until maturity and Adyen, therefore, applies a hold-to-collect business model. The other financial assets at amortized cost balance as per June 30, 2024 is EUR 19,667 (December 31, 2023: EUR 0).
| Plant and equipment (in EUR'000) | Computer Hardware and Software |
Leasehold Improvements |
Other | Total |
|---|---|---|---|---|
| H1 2023 | ||||
| Cost | 178,707 | 31,774 | 5,244 | 215,725 |
| Accumulated depreciation | (61,940) | (10,546) | (2,443) | (74,929) |
| Balance - January 1, 2023 | 116,767 | 21,228 | 2,801 | 140,796 |
| Additions | 49,976 | 2,382 | 602 | 52,960 |
| Disposals | (840) | — | — | (840) |
| Depreciation for the period | (18,771) | (2,998) | (418) | (22,187) |
| Other changes (e.g. exchange differences) | (307) | 76 | 4 | (227) |
| Balance - 30 June, 2023 | 146,825 | 20,688 | 2,989 | 170,502 |
| Cost | 224,695 | 34,233 | 5,841 | 264,769 |
| Accumulated depreciation | (77,870) | (13,545) | (2,852) | (94,267) |
| Balance - 30 June, 2023 | 146,825 | 20,688 | 2,989 | 170,502 |
| H1 2024 | ||||
| Cost | 216,513 | 36,064 | 12,745 | 265,322 |
| Accumulated depreciation | (80,714) | (16,209) | (3,263) | (100,186) |
| Balance - January 1, 2024 | 135,799 | 19,855 | 9,482 | 165,136 |
| Additions | 34,830 | 3,582 | 2,378 | 40,790 |
| Disposals | — | — | — | — |
| Depreciation for the period | (21,745) | (3,121) | (758) | (25,624) |
| Other changes (e.g. exchange differences) | 556 | (69) | (635) | (148) |
| Balance - 30 June, 2024 | 149,440 | 20,247 | 10,467 | 180,154 |
| Cost | 252,250 | 39,520 | 14,484 | 306,254 |
| Accumulated depreciation | (102,810) | (19,273) | (4,017) | (126,100) |
| Balance - 30 June, 2024 | 149,440 | 20,247 | 10,467 | 180,154 |
Computer Hardware and Software additions during the six months ended June 30, 2024 mainly relate to servers for data centers and equipment such as laptops for employees. Adyen did not recognize an impairment loss or reverse any impairment loss on plant and equipment during the six months ended June 30, 2024 and 2023.
Adyen's leases relate to offices and data centers across locations where it operates.
| Right-of-use assets (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Offices and data centers | ||
| Cost | 299,080 | 249,760 |
| Accumulated depreciation | (99,417) | (68,084) |
| Balance - January 1 | 199,663 | 181,676 |
| Additions | 28,689 | 21,098 |
| Depreciation for the period | (22,030) | (16,948) |
| Other movements (e.g. exchange differences) | 563 | (621) |
| Balance - June 30 | 206,885 | 185,205 |
| Recognized right-of-use asset | 328,462 | 269,756 |
| Accumulated depreciation | (121,577) | (84,551) |
| Balance - June 30 | 206,885 | 185,205 |
| Lease liability (in EUR '000) | H1 2024 | H1 2023 |
|---|---|---|
| Balance - January 1 | 223,063 | 203,073 |
| Additions | 28,689 | 21,098 |
| Lease instalments | (22,972) | (18,492) |
| Interest expense | 2,750 | 2,245 |
| Other movements (e.g. exchange differences) | 119 | (803) |
| Balance - June 30 | 231,649 | 207,121 |
| Current portion | 51,881 | 42,609 |
| Non-current portion | 179,768 | 164,512 |
Adyen presents basic and diluted earnings per share (EPS) data for its ordinary shares. The calculation of earnings per share is as follows:
| Share information | H1 2024 | H1 2023 |
|---|---|---|
| Net income attributable to owners of Adyen N.V. (in EUR '000) | 409,614 | 282,173 |
| Weighted average number of ordinary shares for the period | 31,047,697 | 31,001,282 |
| Dilutive effect of share plans | 106,136 | 111,082 |
| Weighted average number of ordinary shares for diluted net profit for the period |
31,153,833 | 31,112,364 |
| Net profit per share – basic | 13.19 | 9.10 |
| Net profit per share - diluted | 13.15 | 9.07 |
During 2024, Adyen identified related party transactions with Stichting Administratiekantoor Adyen (STAK), employees and Supervisory Directors. The transactions with employees and STAK are related to option exercises, and the transactions with the Supervisory Board relate to services rendered throughout the period. The respective outstanding balances as at June 30, 2024 and December 31, 2023 are:
| Related party assets/ (liabilities) | June 30, 2024 | December 31, 2023 |
|---|---|---|
| Supervisory Board | (28) | (19) |
| Employees (STAK) | 16,836 | 16,562 |
There were no other transactions with related parties during the period ended June 30, 2024 and 2023.
Adyen N.V. and Adyen International B.V. are included in a fiscal unity for corporate income tax purposes. Under the Dutch Tax Collection Act, the members of the fiscal unity are jointly and severally liable for any taxes payable by the fiscal unity.
Adyen has EUR 112,710 of outstanding bank guarantees and letters of credit as at June 30, 2024 (December 31, 2023: 50,678).
The following accounting standards, interpretations and amendments applicable to Adyen (collectively, "amendments") were issued and made effective for the annual reporting period beginning on January 1, 2024:
Adyen has taken into consideration the changes of each one of the above-mentioned amendments, and concluded that the amendments do not have a material impact on the financial statements.
There are no events after the reporting period.
The interim condensed consolidated financial statements for the period January 1, 2024 to June 30, 2024 have been prepared in line with IAS 34-Interim Financial Reporting.
The interim condensed consolidated financial statements are unaudited.
Amsterdam, August 15, 2024

P.W. van der Does I.J. Uytdehaage E.L. Tandowsky Co-founder and Co-CEO Co-CEO CFO
As is required by section 5.25d of the Dutch Financial Supervision Act (Wet op het financieel toezicht) we state that according to the best of our knowledge:
Amsterdam, August 15, 2024
P.W. van der Does I.J. Uytdehaage E.L. Tandowsky Co-founder and Co-CEO Co-CEO CFO

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