Aegon N.V.

Aegon Ltd. 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ifrs-full:EquityAttributableToOwnersOfParentMember O4QK7KMMK83ITNTHUG69 2023-12-31 ifrs-full:NoncontrollingInterestsMember iso4217:EUR iso4217:EUR xbrli:shares Helping people live their best lives Integrated Annual Report 2023 Welcome PDF/printed version This document is the PDF/printed version of the Integrated Annual Report 2023 of Aegon Ltd. and has been prepared for ease of use and does not contain European Single Electronic Format (ESEF) information as specified in the Regulatory Technical Standards on ESEF (Delegated Regulation (EU) 2019/815). The Integrated Annual Report 2023 was made publicly available pursuant to section 5:25c of the Dutch Financial Supervision Act (“Wet op het financieel toezicht”) and was filed with the Netherlands Authority for the Financial Markets (Autoriteit Financiële Markten) in European single electronic reporting format (the ESEF package). The ESEF package is available on the company’s website company’s website and includes a human readable XHTML version of the Integrated Annual Report 2023. The auditor’s report of the independent auditor is issued with the ESEF reporting package. In any case of discrepancies between this PDF/printed version and the ESEF package, the latter prevails. This is Aegon’s Integrated Annual Report for the year ended December 31, 2023. This report outlines our business environment and material topics and how we address these through our purpose, vision, and strategy, to steer our business and create long-term value for our stakeholders. The report also contains the 2023 consolidated financial statements and standalone financial statements of Aegon Ltd. (from page 102). We have prepared the consolidated financial statements in accordance with the International Financial Reporting Standards, as adopted by the European Union (EU-IFRS), as well as the applicable reporting requirements under the Dutch Civil Code. This report also conforms to Bermudian laws and regulations. As of December 31, 2023, Aegon qualified as a non-residential company under the Dutch Act on Non-Residential Companies. Consequently, this report has been drawn up in line with the requirements laid down in Part 9 Book 2 of the Dutch Civil Code. In compliance with the requirements resulting from our listing on the New York Stock Exchange, we also prepare an Annual Report on Form 20-F in accordance with the requirements of the U.S. Securities and Exchange Commission. Throughout this document, Aegon Limited (Ltd.) is also referred to as either “Aegon” or “the company”. For the purposes of this report, “member companies” shall mean, with respect to Aegon Ltd., those companies consolidated in accordance with applicable Dutch and Bermudian legislation relating to consolidated accounts. References to “NYSE” and “SEC” relate to the New York Stock Exchange and the U.S. Securities and Exchange Commission respectively. Aegon uses “EUR” and “euro” when referring to the lawful currency of European Monetary Union member states; “USD” and “US dollar” when referring to the lawful currency of the United States, and “GBP”, “UK pound”, and “pound sterling” when referring to the lawful currency of the United Kingdom. If you have comments or suggestions about this report, please contact our headquarters in The Hague, the Netherlands. Contact details may be found on page 457. Contents 2 About Aegon 6 CEO interview 9 Our business environment 12 Our strategy 43 Governance and risk management 44 Boards and Governance 83 Risk management 95 Regulation and supervision 99 Financial information 104 Results of operations 113 Business updates 2023 359 Business overviews 400 Sustainability information 401 Basis of preparation 406 Our material topics 428 Our commitments Our purpose People are living longer, and we welcome the possibilities this brings. We see longevity, aging, and changing life patterns as an opportunity for our customers, our employees, and society as a whole. As recently as the late 20th century, life consisted of three stages: 20 years of education, 40 years of work, and a short retirement of 15-20 years. Since then, life expectancy has increased globally. This trend is forcing us to rethink what life should look like: when we study, work, take breaks, and switch careers. The idea of a standard path no longer applies; there are as many options as there are lives. Longer lifespans bring new challenges. But they are also keeping people younger for longer. The old associations with aging – of frailty and inactivity – are being replaced by the expectation that the years after 60 can be the most rewarding. This coincides with a growing awareness of the earth’s finite resources: people are increasingly using their extra time on this planet to find ways to make a positive impact. Financial services customers are looking to companies to support them in living longer, more varied lives while enabling them to contribute to a better world. At Aegon, we aim to support society’s transition from the traditional three-stage life to a multi-stage life, so that people from all walks of life can make the most of their time on earth. That is why, across our businesses, we are guided and united by a single, clear purpose: Helping people live their best lives . 1 Integrated Annual Report 2023 | Who we are Aegon is an international financial services group with its roots dating back almost 180 years to the first half of the 19th century. Our ambition is to build leading businesses that offer their customers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives . This commitment requires a sustainable, future-oriented business that actively considers all stakeholders, including our customers, employees, investors, business partners, and society at large. Our headquarters are located in The Hague, the Netherlands, while the legal seat of the holding company, Aegon Ltd., has been located in Hamilton, Bermuda, since September 30, 2023. Business overview Aegon’s portfolio of businesses includes fully owned businesses in the United States and United Kingdom and a global asset manager. Aegon also has insurance joint-ventures in Spain & Portugal, China, and Brazil and asset management partnerships in France and China, and owns a Bermuda-based life insurer, as well as an almost 30% strategic shareholding in the Dutch insurance company, a.s.r. Aegon allocates capital towards profitable opportunities in its chosen markets, and we leverage the talent, knowledge, processes, and technologies of our different businesses. We derive our revenues and earnings from insurance premiums, investment returns, fees, and commissions. We are growing our direct and affiliated distribution capabilities to engage with customers directly. 1 Please refer to page 31 and page 34 onward for further information. 2 Metric tons CO 2 e/EURm revenue of corporate fixed income and listed equity general account assets. For details on the methodology used, please see our TCFD disclosure (Methodology) on page 442. 3 Non-IFRS financial measures. For reconciliation to the most directly comparable IFRS measures, see note 5. In millions In billions Million customers Employee engagement score Free cash flow Women in senior management 1 Operating result 3 Weighted average carbon intensity 2 Revenue-generating investments 23.9 77% 38% EUR 1,498 EUR 715 EUR 826 338 In billions Cash Capital at Holding EUR 2.4 In millions tCO 2 e/EURm revenue 2 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Aegon’s fully owned businesses In North America, Aegon operates primarily under two brands: Transamerica in the United States (US) and World Financial Group (WFG) in the US and Canada. Transamerica has two divisions, Workplace Solutions and Individual Solutions. Workplace Solutions offers retirement plan recordkeeping, advisory services, employee benefits, group annuities, collective investment trusts, health savings and flexible savings accounts, individual retirement accounts, and stable value solutions to employers and their employees. Transamerica’s Individual Solutions division offers life insurance, annuities, and mutual funds to retail customers via various distribution channels, including WFG. WFG is an affiliated insurance distribution network of around 74,000 independent agents located across the US and Canada, focused on the distribution of life insurance products to middle-income households. In the United Kingdom, Aegon is a market-leading investment platform, providing a broad range of investment and retirement solutions to individuals, advisers, and employers. Aegon UK serves its customers through a combination of workplace and retail financial advisers. Aegon Asset Management (Aegon AM) is an active global investment management business with EUR 305 billion in assets under management for a global client base consisting of pension plans, public funds, insurance companies (including Aegon’s subsidiaries and partnerships), banks, wealth managers, family offices, and foundations. Aegon AM owns 49% of Aegon-Industrial Fund Management Company, a Shanghai-based asset manager offering mutual funds, segregated accounts and advisory services in China. In France, Aegon AM owns 25% of La Banque Postal Asset Management. Aegon's partnerships Aegon creates value through its partnerships by combining strong local partners with Aegon’s international expertise. In Spain & Portugal, Aegon has a strategic partnership with Banco Santander to distribute life, health, and non-life insurance products through the bank’s branches, with Aegon owning a 51% stake in the joint venture. Aegon Spain’s own distribution channel offers life insurance, health insurance, and pension products. In China, Aegon owns a 50% stake in Aegon THTF Life Insurance Company, which offers life insurance solutions through a network of branches, primarily in eastern China. In Brazil, Aegon has a 59.2% economic interest, and 50% of voting common shares, in Mongeral Aegon Group (MAG Seguros), the country’s third-largest independent life insurer. MAG Seguros offers individual protection solutions. Together with Banco Cooperativo do Brasil (Bancoob), MAG Seguros also operates a joint venture company dedicated to providing life insurance and pension products within the Sicoob, Brazil's largest cooperative financial system. In July 2023, Aegon completed the transaction to combine its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r. The completion of the transaction also marked the beginning of Aegon’s asset management partnership with a.s.r. As part of the transaction, Aegon received EUR 2.2 billion in cash proceeds and a 29.99% strategic shareholding in a.s.r. Further information on our businesses can be found in the business overview section on page 13 and 14 of this report. 3 Integrated Annual Report 2023 | About Aegon • Aegon’s Extraordinary Meeting of Shareholders (EGM) approves the strategic decision to combine Aegon’s Dutch pension, life and non-life insurance, banking, and mortgage origination operations with a.s.r. to create a leading player in the Dutch market. • USA Today selects Transamerica as a top choice for life insurance policies, naming the business the best for living benefits. • Transamerica is singled out by Forbes Advisor in the life insurance industry for reliable cash value policy illustrations. • In celebration of Aegon’s 20 th anniversary in China, Aegon THTF launches its new customer brand, Elite Service Plus, to provide more comprehensive protection for customers with a focus on health and aging care services. In addition, it launches Aegon THTF YiX, a critical illness insurance product designed to address unmet health insurance needs and the high cost threshold of existing commercial health insurance. • Aegon hosts an educational webinar to outline its implementation of the accounting standards IFRS 17 and IFRS 9, which took effect on January 1, 2023. • Aegon announces the sale of its UK individual protection book to Royal London, supporting Aegon UK’s focus on its core retail and workplace platform. • Aegon completes the sale of Aegon’s insurance, pension, and asset management businesses in Central and Eastern Europe to Vienna Insurance Group. • Aegon completes a share buyback program that aims to return EUR 200 million of surplus cash capital to shareholders. • Aegon expands its 2025 climate targets to strengthen its commitment to net-zero emissions by 2050 and will reduce the carbon intensity of its directly held real estate investments by 25% by 2025. • Aegon strengthens its asset management capabilities by acquiring NIBC’s European collateralized loan obligation (CLO) activities. • Aegon’s Capital Markets Day in London unveils the next chapter in the company’s strategy to create leading businesses in investment, protection, and retirement solutions. Transamerica is to accelerate its growth and build America’s leading middle market life insurance and retirement company. 2023 milestones Q1 Q2 4 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information • Aegon completes the combination of its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r. and begins its asset management partnership with a.s.r. • Aegon announces a EUR 1.5 billion share buyback program, following the completion of the transaction with a.s.r. • Aegon Asset Management and La Banque Postale extend their partnership to 2035 via their joint venture, La Banque Postale Asset Management (LBP AM), and complete the acquisition of La Financière de l’Échiquier, a French asset manager. • Aegon announces the sale of its 56% stake in its joint venture in India, Aegon Life Insurance Company, to Bandhan Financial Holdings Limited. • Aegon increases its economic interest in its Brazilian joint venture, Mongeral Aegon Group, to 59.2%. • Aegon UK extends its partnership with Nationwide Building Society (NBS) to support its strategy to be the leading digital platform provider in the workplace and retail markets. • Aegon completes its re-domiciliation to Bermuda, as a result the company became a Bermuda entity: Aegon Ltd. • Aegon UK is accepted as a signatory to the Financial Reporting Council’s UK Stewardship Code. • Aegon’s group supervision transfers to the Bermuda Monetary Authority (BMA). • Aegon announces its intention to move its headquarters to the World Trade Center office complex at Schiphol Airport, which aligns with Aegon’s identity as an internationally operating financial services company. • Aegon celebrates 40 years listed on Euronext Amsterdam with gong ceremony at Euronext. • a.s.r. and Aegon combine art collections to form Stichting Kunst & Historisch Bezit a.s.r. & Aegon. Q3 Q4 5 Integrated Annual Report 2023 | About Aegon In 2023, Aegon completed significant steps in its transformation to create leading businesses in investment, protection, and retirement solutions. We also revealed our plans to accelerate the execution of our strategy as we entered a new chapter in our transformation. Positioned to build market leaders Lard Friese CEO Aegon Ltd. 6 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Aegon took major steps in its transformation in 2023. How do you look back on the year? It was a historic year for Aegon. While we made progress in several areas, three events stand out to me as major milestones. First, we closed the transaction to combine our Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r. In doing so, we created a leading Dutch insurance company, in which we now own an almost 30% strategic shareholding. As part of that transaction, we also began a long-term asset management partnership with a.s.r., further strengthening the leading position of Aegon Asset Management in Alternative Fixed Income and Retirement Investment Solutions in the Netherlands. In September, we took the historic step of redomiciling our legal seat to Bermuda, while maintaining our headquarters in the Netherlands and remaining a Dutch tax resident. Following the transaction with a.s.r., Aegon no longer had a regulated insurance entity in the Netherlands. This meant that we needed a new group supervisor. Following discussions in our college of supervisors, one of the existing members, the Bermuda Monetary Authority, informed Aegon that it would assume this role if the company moved its legal domicile to Bermuda. Finally, we held our Capital Markets Day in London, where we presented our strategy for Transamerica to focus on the American middle market, and outlined our plans and financial targets for the next three years as we work toward our ambition to create leading businesses in investment, protection, and retirement solutions. In another volatile year, how did Aegon navigate the changing market landscape for its stakeholders? 2023 was marked by widespread volatility across the global economy. We saw continued high inflation and rising interest rates, coupled with increased geopolitical instability, from the continued Russian war of aggression against Ukraine to the global energy crisis, and the war between Israel and Hamas. These events had a direct impact on our stakeholders. Around the world, ordinary households felt the effects of rising living costs and increased financial uncertainty. Moreover, they took place against the backdrop of a society that is living longer and, at the same time, becoming more attuned to challenges such as climate change and inequality. In this climate of heightened uncertainty, Aegon has continued to do what it does best. This includes navigating the uncertain financial landscape to deliver robust returns for our investors, and also taking steps to help all our stakeholders – whether they are our customers, employees, or local communities – live their best lives. Reflecting on our financial performance, I’m extremely proud of what we achieved in 2023. Throughout a year characterized in many places by geopolitical upheaval and economic uncertainty, we maintained a solid commercial momentum, driven by strong performances in our US business, Transamerica, our UK workplace business, and our joint ventures in Brazil and China. We exceeded our guidance on operating capital generation (OCG) for 2023, with a final result of EUR 1,280 million; our business units remained well capitalized; and we maintained a strong holding company cash position. Our free cash flow amounted to EUR 715 million for the year, enabling us to exceed our guidance for 2023. 2023 also saw us report for the first time under the new IFRS 17 standard. Our operating result for the year was EUR 1,498 million, down from EUR 1,802 million in 2022. This reflected one-time benefits in the previous year, as well as the impact of management actions, such as those announced at our 2023 Capital Markets Day. OCG continues to be the primary lens by which we evaluate our business performance and steer the company. At the same time, we continued to offer our shareholders attractive capital distributions. As of December 31, 2023, we had completed 54% of our current EUR 1.5 billion share buyback program, and we have proposed a final dividend of 16 cents per share. On this basis, the total dividend paid for the full year 2023 will be 30 cents per share, in line with our target. What does the next chapter in Aegon’s transformation entail? A key strategic focus is to ensure that our largest business, Transamerica, reaches its full potential. We are accelerating the company’s growth to build America’s leading middle- market life insurance and retirement company. To achieve this, Transamerica will continue to develop World Financial Group (WFG), its affiliated insurance agency of approximately 74,000 independent agents. We will also invest in Transamerica’s product manufacturing capabilities and operating model to provide a better customer experience and increase sales. 7 Integrated Annual Report 2023 | About Aegon In addition, we will strengthen Aegon’s UK and our global asset management business and support them in their journeys to build leadership positions. We will also continue to invest in the growth of our various insurance and asset management partnerships. I am proud that, throughout this period of significant change, we continued to deliver on our purpose of Helping people live their best lives . Key to this has been strengthening the support we provide to our customers, including with the expansion of our product portfolio offered by our US business, Transamerica, as well as a new customer-facing system introduced by Aegon UK. What other achievements stand out for you? At the same time, we maintained our solid commercial performance throughout 2023, particularly in our US business, Transamerica. I should add that our good commercial performance, and our solid and consistent capital generation, allowed us to deliver the strong capital return to our shareholders. This performance, together with the important steps we took in 2023, has given us a solid foundation to continue with the next chapter of our transformation. I would like to thank my colleagues for all of their hard work and dedication which enabled us to achieve so much during these eventful 12 months. How do the steps Aegon is taking align with the company’s sustainability ambitions? At Aegon, we believe that sustainability is key to creating a fair and healthy society and getting the best long term results for our customers - enabling them to live their best lives. In 2023, we continued to make progress with our net- zero commitments and our broader sustainability plans. In June, we announced an additional climate goal to reduce the carbon intensity of our directly held real estate investments. We are also taking steps to improve our own climate impact by addressing our operational footprint. And, alongside our range of products offering competitive investment returns, we also increasingly offer responsible investment options for clients wishing to incorporate sustainability into their investment strategy. Meanwhile, inclusion and diversity (I&D) continues to be an important focus for the company and its stakeholders. It is also an area where we can make an overall positive difference, both as an employer and as a partner in our local communities. In 2023, Aegon donated more than EUR 7.5 million to community projects to promote financial and social inclusion. In the same spirit, thousands of our colleagues gave their time to good causes in their local communities as part of Aegon’s inaugural company-wide Force for Good Day in May. I also believe that, as a major financial services company, Aegon has a wider responsibility to help those in need around the world whenever and wherever we can. With this in mind, we donated to relief efforts following the earthquake in Turkey and Syria, and the devastating wildfire in Maui, Hawaii. What does 2024 hold for Aegon? 2023 was an important year in which we took great steps forward together as a company, but there will be more to come in 2024. I am confident that Aegon now has a robust corporate structure that will enable us to build market-leading businesses. We also have the financial flexibility to invest where we see opportunities for growth. Together with the talent we have across all our businesses, this means that we can remain fully focused on delivering value to all our customers, shareholders, and other stakeholders during 2024. 8 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Aegon operates in a complex and fast-moving environment influenced by a wide range of economic, political, financial, regulatory, social, and environmental factors. In this increasingly volatile and uncertain landscape, our purpose and value proposition are paramount. In addition to our immediate operating environment, we examine the longer-term horizon to identify trends and developments that have the potential to significantly impact our business and our stakeholders, positively or negatively, in the years ahead. Our business environment 9 Integrated Annual Report 2023 | Macroeconomic and geopolitical context 2023 was marked by external developments of high relevance to Aegon and its stakeholders as rising geopolitical tensions continued to have far-reaching effects. Russia’s ongoing invasion in Ukraine; the Hamas terrorist attacks in October and the resulting Israel-Hamas war; and a growing East-West economic decoupling underscored the vulnerability of global markets. At the same time, the broad political divide in the US added to global uncertainties. The global economy was largely resilient to these headwinds. In particular, US gross domestic product (GDP) grew at an annual rate of 3.1% in the fourth quarter of 2023. However, rising inflation and the associated cost of living crisis continued to dominate the economic debate in much of the developed world, with headline inflation often exceeding 10%. While inflationary pressures eased for the most part in the second half of the year, inflation has generally remained above central bank targets, impacting consumers through mortgage rate increases and higher borrowing costs. Meanwhile, a prolonged high-interest-rate environment threatens to trigger a slowdown in the US and European labor market in 2024 as companies defer spending and investment. The economic uncertainty in the West has been mirrored in China, which is struggling to meet the government's economic growth targets following the removal of the zero-COVID-19 policy. Ongoing economic disruption threatens to continue to weigh on equity markets and further expose vulnerabilities in certain sectors, including real estate. On the other hand, there is scope for equities to outperform as companies pass on higher labor and commodity costs to boost profits. A high interest rate environment should also boost fixed income markets, including relatively high yields on highly rated government bonds. Demographics and longevity Demographic trends have the potential to affect regional populations and, consequently, their economic environments, with implications for future spending trends, labor markets, and economic performance. Specifically, demographic changes affect interest rates through their impact on aggregate savings and investment intentions. This, in turn, influences expected returns on bonds and equities over the longer term, which can affect strategic asset allocation. A key demographic trend in high-income countries is the disparity in life expectancy along racial lines. According to research published in the American Journal of Epidemiology, minority groups often experience shorter life spans. This trend, known as the "longevity disadvantage," has been exacerbated by the COVID-19 pandemic, which has had a disproportionate impact on the health of minority groups in many countries. The findings are consistent with broader trends in social equality, as financial and other aspects of individual wellbeing become concentrated in certain segments of the population. At Aegon, we are implementing new strategies to reach traditionally underserved groups; for example, by expanding distribution networks and continuing to offer financial products and advice at accessible prices (see "Sustainability" on page 22 and "Sharing value with our stakeholders in 2023" on page 30). Aegon's research points to other long-term demographic trends relevant to the financial services industry. A study commissioned by Aegon in 2023 showed that many people underestimate their life expectancy. The findings underscore the importance of developing consumers' awareness and understanding of life expectancy to help them to plan appropriately for a longer, multi-stage life. New technologies and innovation The pace of technological advancement continued to accelerate in 2023. It was a breakout year for Generative Artificial Intelligence (GenAI) in particular, as significant advances and the emergence of accessible tools such as ChatGPT opened up the possibilities of AI technology to non-specialists. As organizations explore the possibilities of the technology, the long-term potential for business disruption is significant. Financial services companies can benefit from productivity gains while finding new ways to improve the customer experience and augment their workforces to address the growing challenge of attracting and retaining talent. Early adopters will also have the opportunity to gain a competitive advantage by leveraging AI tools and platforms to better attract and retain customers. However, recent breakthroughs have also further highlighted the risks of AI technology, including threats related to data use and privacy, false information (due to so-called "hallucinations"), and ethical and bias risks. In December 2023, the European Parliament and European Council reached a political agreement on the proposed Artificial Intelligence Act, which aims to control the use of GenAI. The legislation proposes to classify AI systems by risk level and outlines documentation, audit, and process requirements for each risk level. Aegon is taking steps to address the potential risks and opportunities of emerging AI technologies, including updating our company-wide policies with clear guardrails around AI and creating guidelines around AI utilization for all employees. 10 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Sustainability-related developments Climate change and the energy transition continued to dominate the global agenda in 2023 as extreme weather events continued to take their toll on communities around the world. Growing climate concerns, combined with the desire for energy independence, are accelerating the transition to renewables in leading economies. In 2023, China became the world’s largest producer of solar and wind power and now has the largest pipeline of new capacity. Meanwhile, the US began to see the results of the Inflation Reduction Act (IRA), with more than USD 270 billion invested in US-based clean energy projects through mid-2023 since the passage of this landmark legislation. This included the construction or expansion of approximately 80 utility-scale clean energy manufacturing facilities. In Europe, the energy transition was supported by the REPowerEU program, which aims to end dependence on Russian fossil fuels through energy savings and diversification, and by accelerating the deployment of renewable energy infrastructure. Despite increasing global convergence on energy policy, divergent views on sustainability persisted in many of Aegon's markets. In the US, the environmental, social, and governance (ESG) divide continued to widen in 2023. During the year, Republican attorney generals from 21 states raised concerns with insurers, asset managers, and other financial institutions about their consideration of ESG factors. Meanwhile, in the United Kingdom, the incumbent government announced its intention to roll back various net-zero commitments. In the political sphere, growing anti-ESG sentiment is countered by decisive political action on sustainability. In September 2023, the US state of California launched a lawsuit against five of the world's largest oil companies and their subsidiaries for their role in the climate crisis and the costs to taxpayers in terms of health and environmental impacts. The polarity of the climate debate requires financial services companies to be increasingly sensitive to ESG product development, as well as the adoption and the communication of sustainability ambitions. The marketing of ESG-focused financial products has also been impacted by increased regulation around the use of "green claims”, with various jurisdictions pursuing new legislation to combat greenwashing. In March 2023, the European Commission announced proposals for its Green Claims Directive, which aims to strengthen consumer protection against untrustworthy or false environmental claims. In addition to the incoming EU Corporate Sustainability Reporting Directive (CSRD), the United Kingdom has also introduced new rules on corporate sustainability disclosure, which will come into force in 2024. In addition, the U.S. Securities and Exchange Commission (SEC) has introduced amendments to the Investment Company Act's "Names Rule," which addresses fund names that may mislead investors about specific investments and their risks. The issue of nature and biodiversity loss has become increasingly central to the climate debate in recent years, as climate science highlights the importance of nature-related actions, such as protecting carbon sinks and transforming agriculture, to limit global temperature increases in line with the Paris Agreement goals. In September 2023, the Taskforce on Nature- Related Financial Disclosures (TNFD) published its final recommendations for nature-related risk management and disclosure, urging companies to directly address nature- related dependencies, impacts, risks, and opportunities in their strategies and operations. The recommendations set the tone for Climate Week NYC 2023, which highlighted the importance of nature-related actions in achieving net-zero goals. The financial services value chain increasingly recognizes the loss of biodiversity and nature as a significant long-term threat to society as a whole. 11 Integrated Annual Report 2023 | Our business environment At Aegon, we are taking steps to strengthen our business in the face of our changing business environment and the evolving needs and expectations of our stakeholders. We aim to give people the confidence and flexibility to live their best lives and contribute to a better world. As we work to realize our vision to create leading businesses in investment, protection, and retirement solutions, our strategy also considers the opportunities and challenges our stakeholders face in today’s evolving financial services landscape. How we execute our purpose and vision Our strategy 12 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information T o w a r d s v a l u e - l e d s u s t a i n a b i l i t y Investment proposition Leader in investment, protection, and retirement solutions Clear strategic focus, building on our strengths Value- creating capital allocation Strong balance sheet and growing capital distributions Improving operational performance Guided by our purpose Our purpose of Helping people live their best lives guides how we engage with both our customers and our wider stakeholder community. We aim to maximize value for all stakeholders by enabling them to seize the opportunities presented by a changing demographic landscape, and to join us in shaping a healthy, equitable world. This approach provides the foundation for Aegon's vision and strategy, as well as all subsequent business planning and decision-making. Our solutions for investment, protection, and retirement are designed to help our customers make the most of a longer, multi-stage life and make the right choices for their future. For our workforce, we aim to foster a purpose-led, inclusive culture that leads to rewarding and fulfilling career opportunities. With our suppliers and business partners, we seek to cultivate strong, respectful relationships that enable them to support our customers. For our investors, we focus our efforts on generating predictable, competitive returns. In addition to addressing the needs and expectations of our immediate stakeholders, we seek to have a positive impact on the world around us through our integrated sustainability approach. This includes our long-standing focus on responsible investing, our net-zero commitment, and our focus on fostering a fair and inclusive company. Building on our strengths One of our most important resources at Aegon is the deep knowledge and expertise of our global workforce. Across all our businesses and partnerships, we have a clearly defined workforce strategy and culture that aims to attract, preserve, and develop the talent we have within our company. We leverage business synergies across our company and our different markets; for example, through the strong links between businesses that we want to grow and our global asset manager. Similarly, the asset management teams strive to deliver strong investment returns, to support the sound and effective management of the large back books associated with our businesses in run-off. Aegon supports this strategy at the holding company level by outlining strategy, allocating capital, defining risk appetite, setting targets, and driving strategy implementation. We also take a centralized approach to determining functional mandates, setting policies and frameworks, and providing shareholder services. In tandem with this, Aegon’s businesses develop local strategies and operating plans within the company’s strategic framework and ensure their implementation. Clear strategic focus, executed through our businesses and partnerships Since 2020, Aegon has been taking structured steps to become a more focused company with an improved operational performance, a stronger balance sheet, and an enhanced risk profile. The 2023 completion of the combination with a.s.r. concluded the first chapter of Aegon’s transformation journey, enabling us to accelerate the execution of our strategy. In the Americas , Transamerica, the largest of Aegon’s businesses, is a leading provider of life insurance, retirement, and investment solutions, serving millions of customers with a strong track record of making financial services available to a broad range of customers. We aim to build on this inclusive approach to accelerate Transamerica’s growth and build America’s leading middle-market life insurance and retirement company. Representing approximately 68 million middle-income households, this rapidly growing market is the largest in the US, but it remains relatively underserved by the financial services industry. Transamerica is well positioned to seize the opportunities in this market through its Individual Solutions and Workplace Solutions business lines. Within these business lines, we distinguish between Strategic and Financial Assets. The capital allocation approach centers on the reallocation of capital from Financial Assets to Strategic Assets. Strategic Assets are businesses with a greater potential for an attractive return on capital, and where Aegon is well positioned for growth. We invest in profitable growth by expanding our customer base with a focus on providing middle-income retail customers with selected life insurance and investment products based on two strategic focus areas. 13 Integrated Annual Report 2023 | Our strategy First, Transamerica will invest further in World Financial Group (WFG), its affiliated insurance distribution network of approximately 74,000 independent agents, with plans to grow the number of WFG agents to 110,000 by 2027 while at the same time improving agent productivity. In addition, Transamerica will invest in its product manufacturing capabilities and operating model to position its individual life insurance business for further growth, with distribution through both WFG and third parties. In Transamerica’s Workplace Solutions division, we aim to increase earnings on in-force from the retirement business to between USD 275 million and USD 300 million by 2027. The retirement business provides recordkeeping, administration and investment services for defined contribution, defined benefit and non-qualified plans, and advice to plan participants and retirement investors. It focuses on mid-market participants and the pooled plan solutions market in the US. Transamerica is also growing its offering of ancillary products and services to plans, participants and retirement investors. The US Financial Assets are blocks of business that are capital-intensive with relatively low returns on the capital employed. New sales for these blocks are limited and focused on products with higher returns and a moderate risk profile. We aim to maximize the value of these businesses through disciplined risk management and capital management actions. These businesses include Fixed and Variable Annuities with interest rate sensitive riders, and a stand- alone long-term care insurance portfolio. Since mid-2023, the legacy Universal Life portfolio and Single Premium Group Annuities (SPGA) have been added as Financial Assets. In the United Kingdom , Aegon focuses on providing pension, savings and investment solutions for over 4 million customers, working with financial advisers and employers. Aegon UK is the UK’s largest investment platform, providing workplace pension schemes to over 9,000 employers. In the UK, we aim to sharpen our competitive edge by improving the digital experience for customers, advisers, and employers. In August, Aegon announced an extension of its strategic partnership with Nationwide Building Society (NBS), under which NBS’ financial planning teams will move to Aegon UK. In addition, Aegon UK will continue to provide the platform on which NBS members manage their investments. Our global asset manager, Aegon Asset Management (Aegon AM) is also an important contributor to our strategy, and we aim to drive its growth and improve profitability. We are implementing a new global technology platform to reduce costs and make Aegon AM more client-focused and scalable. Leveraging our global brand and a global operating platform, Aegon AM operates through Aegon’s local subsidiaries and partnerships, as well as independently in Germany and Hungary. In China, Aegon AM owns 49% of Aegon-Industrial Fund Management Company, an asset manager offering mutual funds, segregated accounts, and advisory services. In France, Aegon AM owns 25% of La Banque Postal Asset Management (LBP AM). In July 2023, Aegon AM and La Banque Postale announced an extension of their asset management joint venture in LBP AM through 2035. Aegon AM participated in LBP AM’s capital raising to support the acquisition of La Financière de l’Échiquier, which will consolidate LBP AM’s market position. Furthermore, the completion of the transaction with a.s.r. marks the beginning of the related asset management partnership with a.s.r. The partnership will strengthen Aegon AM’s position as a provider of distinct capabilities in retirement-related investment solutions, alternative fixed income investments, and responsible investing. Aegon will also continue to expand its strong partnership businesses by making the most of their scale and untapped potential. In Spain & Portugal , we will continue to grow the business through our long-standing bancassurance partnership with Banco Santander. We will also invest further in China and Brazil , where we aim to generate growing volumes and earnings, including by expanding distribution. Aegon announced in Q3 that it increased its economic stake in the local joint venture in Brazil to 59.2% to underline its commitment to this market. In the Netherlands , Aegon completed the transaction to combine its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r. in July 2023. As part of the transaction, Aegon received EUR 2.2 billion in cash proceeds and a 29.99% stake in a.s.r. Aegon outlined the framework for its almost 30% shareholding at its June 2023 Capital Markets Day. In principle, Aegon will hold the stake until the a.s.r. share price reflects the intrinsic value, unless value-creating opportunities present themselves. Transamerica Life (Bermuda) , Aegon’s provider of life insurance products and services to affluent and high- net-worth individuals predominantly in Asia and beyond, is managed as a Financial Asset to maximize value and free up excess capital. Its universal life portfolio was internally reinsured to Transamerica in 2022. 14 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information A clear model for achieving our vision We aim to create a resilient, future-fit business: a well- managed and well-respected company that delivers value for its stakeholders, including attractive capital returns to shareholders. While our strategy directly supports this vision, our ambition goes beyond operational or financial performance, as we also aim to have a positive impact on society and the environment. Achieving this overall vision will involve building on our existing strengths; first and foremost, our proven ability to operate trusted brands and leading retirement platforms in our chosen markets. Aegon provides advanced retirement and asset management solutions, and life insurance and protection products. We deliver these by leveraging our strong foundations in large established markets, as well as in under-penetrated, growing markets. With this approach, Aegon is well placed to benefit from favorable structural trends and create leading businesses in locations where demographic realities require customers to save more. In all our businesses, our customers are the starting point for the development of our financial solutions, and we proactively assess their needs and develop products and services to suit. We then estimate and price the risk to us as a provider. After branding, our products and services are distributed through intermediaries, which include brokers, banks, and financial advisers, or marketed directly to customers. In exchange for Aegon’s products and services, our customers pay fees or premiums to our businesses, or make deposits on certain pension, savings, and investment products. We earn returns for our customers by investing these premiums and paying out claims and benefits to address the promises and guarantees associated with our insurance products. For non-insurance products such as retirement plans or saving deposits, customers make withdrawals based on pre-agreed terms and conditions. We use the remaining funds to cover our expenses, support new investments, and return profits to our shareholders. Aegon’s 23.9-million-strong customer base provides a robust foundation from which to expand and develop the business. As a diversified international company, we have the reach to deliver our propositions to a broad range of customers, who will increasingly benefit from more sophisticated and tailored digital services and advice. Our global, integrated asset management business is also an important driver of our continued success, enabling us to grow our share of the overall Assets under Administration over time. Value-creating capital allocation Aegon operates a focused business portfolio to deliver success for the company and its stakeholders on the way to realizing its vision. Through our fully owned businesses and partnerships, we strive to be seen as a leader that offers contemporary propositions and outstanding, digitally enabled customer service. In the US, Aegon’s capital allocation approach centers on reallocating capital from Financial Assets to Strategic Assets. Since the 2020 Aegon Capital Markets Day, USD 1.5 billion has been released from Financial Assets, and we will continue to reduce our exposure to Financial Assets and improve the quantity and quality of our capital generation in the coming years. Additional management actions aim to release another USD 1.2 billion of capital through 2027. The financial flexibility this creates will be prioritized to further reduce exposure to Financial Assets to support additional investment in Strategic Assets. In April 2023, Aegon UK announced the sale of its UK individual protection book to Royal London. Aegon UK initially reinsured the portfolio to Royal London, and will ultimately transfer legal ownership to Royal London through a Part VII transfer in 2024, subject to court approval. This supported the strategy to focus on its core Workplace and Retail platform activities in the United Kingdom, as part of Aegon’s ambition to create leading businesses. In addition, as part of the strategy announced at the Capital Markets Day in December 2020, Aegon has exited various small and niche markets in order to focus on those markets where Aegon is well positioned to create value. This includes the sale of the company’s businesses in Central & Eastern Europe to Vienna Insurance Group AG, which took place over several stages and was completed in June 2023. In addition, Aegon announced in July, the sale of its 56% stake in its business in India to Bandhan Financial Holdings Limited. The transaction was completed on February 23, 2024. 15 Integrated Annual Report 2023 | Our strategy Aegon’s re-domiciliation to Bermuda Following the transaction with a.s.r., Aegon no longer has a regulated insurance business in the Netherlands. This has resulted in a significant shift in our geographic footprint, with more than 99% of the company’s business activities now taking place outside the European Union 1 and therefore not subject to the EU Solvency II regime. Following consultation with the members of the College of Supervisors, the Bermudian financial services regulator, the Bermuda Monetary Authority (BMA), informed Aegon that it would become the company’s group supervisor if Aegon’s legal domicile were transferred to Bermuda. Bermuda’s highly regarded regulatory regime has been granted equivalence status by both the European Union and the United Kingdom, and it has been designated as a qualified and reciprocal jurisdiction by the National Association of Insurance Commissioners in the United States. We have agreed transitional arrangements with the BMA to provide shareholders with the necessary stability in our capital management framework. For more information on the transitional arrangements, we refer to “Regulation and supervision” on page 95. In September, we moved our legal seat to Bermuda, which required converting our legal form from a Dutch N.V. into a Bermuda Ltd. As a result, our governance approach became subject to Bermuda law. We have ensured that the interests of Aegon and all its stakeholders continue to be taken into account and that Aegon applies recognized international governance standards while preserving the most material governance principles while also recognizing the change in our business perimeter. The new governance structure includes the move to a single- tier Board with Non-Executive Board members and the CEO as an Executive member. Further details about our governance arrangements can be found on our website . The transfer of Aegon’s legal seat to Bermuda also allows us to maintain our headquarters in the Netherlands and remain a Dutch tax resident. We have also maintained our listings on Euronext Amsterdam and the New York Stock Exchange (NYSE). Strong balance sheet Maintaining a strong balance sheet is a prerequisite for Aegon to achieve its overall vision. It allows us to build leading, advantaged businesses that can actively contribute to a healthier, more equitable society, and create value for our customers and wider stakeholder base in line with our purpose. Moreover, we maintain a strong balance sheet in order to focus time and energy on increasing the return on capital and the return of capital to shareholders. We have a clear capital management policy in place that informs our capital deployment decisions, which is driven by the Cash Capital at Holding and is supported by reliable remittances from the units. Aegon has a strong and resilient balance sheet with an enhanced risk profile. Transamerica continues to take in-force management actions on Financial Assets, which aim to release the additional USD 1.2 billion of capital before year-end 2027. The legacy Universal Life Financial Asset portfolio includes a book of Secondary Guarantee Universal Life (SGUL) policies. In July 2023, Transamerica agreed to reinsure USD 1.4 billion of statutory reserves of the SGUL portfolio to Wilton Re. The transaction reduced the business’ exposure to mortality risk while covering approximately 14,000 policies and 12% of the total reserves backing this product line. The transaction generated approximately USD 240 million of capital, of which USD 50 million is from reduced capital requirements. Transamerica is using this capital to support its ongoing management action of buying back up to 40% of the face value of universal life policies that are owned by institutional investors. Together with the previous reinsurance transaction undertaken at the end of 2021, a total of 30% of the net amount at risk and 25% of the statutory reserves backing the SGUL portfolio have now been reinsured. For its Long-Term Care Insurance portfolio, Transamerica has removed the remaining morbidity-improvement assumption and increased the inflation assumption to align with market best practices. Associated with these assumption changes, Transamerica has set up a new rate-increase program seeking approvals for additional actuarially justified-premium rate increases with a combined value of USD 700 million. In the variable annuity portfolio, the dynamic hedging program continued to perform well in 2023, with a hedge effectiveness ratio of 99% and with the volatility of the capital position partly offset by a voluntary reserve. The reserve better aligns the recognition of fees on the variable annuities base contract with the time at which they are earned. 1 Based on total investments on balance sheet on December 31, 2023. 16 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information The execution of Transamerica’s strategic plan has the ambition to result in an increase in the capital generation from the in-force Strategic Asset portfolio. Transamerica plans to reinvest part of its earnings on in-force from Strategic Assets in profitable new business opportunities to secure long-term growth. This is anticipated to result in a gradual increase in operating capital generation from Strategic Assets to fund growing remittances to the holding company. Transamerica is targeting mid-single-digit growth in its remittances over the medium term, from a level of USD 550 million in 2023. This should contribute significantly to Aegon’s free cash flow. Growing capital distributions Aegon’s dividends aim to grow in line with its sustainable free cash flows. Any capital deployment decisions will consider our deleveraging target, as well as planned management actions to improve and de-risk the company. We remain disciplined in our management of capital, and any surplus cash flow not used for value-added growth opportunities will be returned to shareholders over time, as demonstrated by the share buyback programs executed in 2023. In January 2023, Aegon repurchased common shares for an amount of EUR 42.5 million in relation to obligations resulting from share-based compensation plans. Furthermore, the company returned surplus cash capital to its shareholders through a EUR 200 million share buyback executed in the first half of 2023. Following the transaction with a.s.r., Aegon also initiated a EUR 1.5 billion share buyback program to offset the dilutive effect of the transaction on free cash flow per share. The program commenced in July 2023 and 54% of the share buyback program had been completed at the end of 2023. In addition, Aegon intends to reduce its gross financial leverage by up to EUR 700 million. 17 Integrated Annual Report 2023 | Our strategy Sustainability is a central element of our strategy and value creation approach. At Aegon, we believe that people can only live their best lives and seize the opportunities of a longer life in a healthy, livable, and equitable world. Our commitment to sustainability – and how we deliver on it – is shaped by our unique position at the center of the financial services value chain. As an investor and provider of financial products and services, we have a responsibility to address environmental and societal issues that affect a broad range of stakeholders and will shape our future society and future performance. Sustainability 18 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Enriching and embedding our sustainability approach Aegon has a dedicated sustainability approach that is integral to its strategy and takes into account the expectations, knowledge, and perspectives of our stakeholders. Our approach is underpinned by our sustainability commitments, which include the UN Global Compact (UNGC), the UN Principles for Sustainable Insurance (PSI), and the Principles for Responsible Investment (PRI). The full list of our commitments can be found on our website . In 2023, we also took steps to further integrate sustainability into our strategy and operations. We see our employees as the starting point for driving our sustainability agenda, and developing their understanding of key sustainability issues is a prerequisite for achieving our goals and preparing for future regulations, risks, and opportunities. In addition, Aegon’s investors increasingly expect the company’s leaders to be educated on sustainability issues and to demonstrate sustainability literacy. In 2023, we made progress towards these goals with the launch of our Sustainability Academy (see text box on the right). Our sustainability commitments have remained unaltered following the combination of Aegon the Netherlands with a.s.r. and the redomiciliation to Bermuda. Across our business, we remain committed to our net-zero commitments and our inclusion and diversity strategy. Addressing our priority themes Climate change and inclusion and diversity (I&D) have been identified by our stakeholders as priority themes where we can have the most significant impact as an organization. These two themes were confirmed by Aegon’s 2023 double materiality assessment (DMA) exercise, which is required under the EU Corporate Sustainability Reporting Directive (CSRD). Climate change As an international financial services group, Aegon is well positioned to support society’s transition to a climate-resilient economy and a net-zero world. We have an opportunity to finance the energy transition and climate resilience through our own investments and our responsible investment framework. We also have a responsibility to manage our investments to address potential climate-related risks to our portfolio. As these risks can affect the value of our business, we continue to respond to customer demand by broadening our product portfolio to offer customers a choice of products that can help accelerate the path to net-zero and have climate resilience built in. For example, the Commercial Property Assessed Clean Energy (C-PACE) asset-backed securities, address the need to engage ordinary households and individuals in the transition to a more climate- conscious society. Launching our Sustainability Academy At the end of 2023, Aegon launched its Sustainability Academy, a company-wide initiative to bridge the gap between employees’ current awareness of sustainability and the degree of understanding required to fully support the company’s purpose and sustainability ambitions. This global initiative also supports our talent attraction and retention objectives by promoting Aegon as a responsible employer. The Sustainability Academy provides Aegon employees worldwide with a wide range of learning and development resources focused on sustainability, including webinars and e-learning courses The curriculum focuses on Aegon’s priority themes of climate change, and inclusion and diversity. The Academy also includes dedicated training modules for Aegon’s senior leaders, offered as part of the Best Life Leadership program. The Sustainability Leadership module aims to engage Aegon’s top 300 leaders in developing their understanding of relevant sustainability issues, managing sustainability- related risks, and capitalizing ethically on the value creation opportunities stemming from being a more sustainable company. A further module addresses the results of our international I&D survey and fosters skills for our senior population on leading through intergenerational difference with a leading London Business School academic and the Dutch United Nations Generation Z representative, preparing Aegon for the workforce of the future. We are also taking steps to improve our own climate impact by addressing our operational footprint. The specific approaches Aegon has adopted to meet its climate change commitments are discussed on the next page. In today’s shifting sustainability landscape, we also recognize that our stakeholders hold a broad spectrum of views on the topic of climate change (See “Our business environment” on page 11 for analysis of sustainability- related developments). While Aegon aligns with the scientific consensus on climate change and is actively working to address this critical issue, we continue to respond to customer demand and offer our customers a choice between sustainability-related products and alternatives. 19 Integrated Annual Report 2023 | Sustainability Aegon’s 2025 climate change commitments • Reduce the weighted average carbon intensity (WACI) of our corporate fixed income and listed equity general account assets by 25% by 2025. • Invest USD 2.5 billion in activities to help mitigate climate change or adapt to the associated impacts by 2025. • Engage with at least the top 20 corporate carbon emitters in our portfolio by 2025. • Reduce the scope 1 and 2 carbon intensity of our directly held real estate investments by 25% by 2025. • 25% reduction in absolute operational carbon emissions (scope 1 and 2) by 2025 against the 2019 baseline. Our net-zero commitments Aegon has made a company-wide commitment to transition its general account investment portfolio to net-zero greenhouse gas (GHG) emissions by 2050. Relatedly as further evidence of its corporate commitment, Aegon Ltd. is a signatory of the Net-Zero Asset Owner Alliance (NZAOA). To drive progress toward our 2050 commitment, we have set intermediate targets. See box out on the right for more information. Additionally, in 2023, we set a new target for our direct real estate investments, whereby Aegon commits to reduce the scope 1 and 2 carbon intensity of its direct real estate investments by 25% by 2025, compared to a 2019 baseline. In 2023, our WACI result was 338 metric tons CO 2 e/EURm revenue, a 37% reduction against the 2019 baseline. Against our real estate investment target we achieved a 46% reduction in the carbon intensity of directly held real estate investments against the 2019 baseline. Both of these results are ahead of our 2025 targets. Further to our company-wide net-zero commitment, our UK business has committed to achieving net-zero financed emissions from its pension funds by 2050. Climate risk analysis Undertaking regular climate risk analysis is a further element of our climate-mitigation approach. Aegon continues to work with Ortec Finance to conduct an extensive and systematic climate risk assessment for its General and Separate Account assets in all business units. The analysis investigated different climate pathways (orderly and disorderly transitions, failed transitions) to explore potential future climate policies, interventions, and consequences of society’s failure to mitigate climate change. Scenario projections demonstrate resilience of the General Account portfolio to systemic climate risk drivers over a 40-year horizon. This is largely attributable to the high allocation of fixed income assets, limiting the cumulative climate- related impact on returns. Nevertheless, there is considerable uncertainty inherent in long range climate risk projections and monitoring developments in climate science, policy, technology, regulation, and consumer sentiment will remain critical for understanding and adapting to the future. Operational footprint Aegon does not maintain energy- or resource-intensive processes as part of its direct business operations. Our operational carbon footprint is small relative to the scope of our investment activities. Nevertheless, we have set firm targets to reduce the carbon footprint of our operations, which is primarily related to greenhouse gas emissions from the natural gas and electricity used by our offices. The first phase of our targets covers the period up to December 31, 2024. The second phase of Aegon’s near- term emissions reduction plan will cover the period from 2025 to 2030, and the corresponding targets will be finalized in 2024. By the end of 2023, Aegon had achieved a 68% reduction in its operational carbon footprint compared to the 2019 baseline, well ahead of the target of a 25% reduction by 2025. The impact of less operational properties together with changing work patterns has had a significant impact in reducing our overall facilities footprint. We will continue to monitor the impact of hybrid working on our carbon footprint. Inclusion and Diversity At Aegon, our vision for inclusion and diversity (I&D) underpins our purpose and strategic goals. Our promise to help people live their best lives extends to the many, not the few, and we work hard to further foster equal treatment and opportunity for all stakeholders. This includes our existing employees and customers, as well as job seekers, and future customers who may have traditionally been underserved in financial services. Driving financial inclusion World Financial Group (WFG) is an insurance agency with a distribution network of more than 74,000 independent agents, a subsidiary of Transamerica and part of the Aegon group of companies. * Scope 1 covers direct emissions from owned or controlled sources while scope 2 covers indirect emissions from the purchase and use of electricity, steam, heating, and cooling. 20 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information WFG has been bridging the gap between lower-income households and financial inclusion for over 20 years by offering access to affordable product choices, financial education, and the ability to create a financial strategy. WFG fulfills Aegon’s purpose of Helping people live their best lives every day through helping countless people from all social and economic backgrounds. WFG, since its founding, has worked to promote and enable financial literacy in underserved communities while providing unique opportunities to individuals across North America. Because of the inclusive approach, people from all social classes gain financial understanding and learn ways to create a better future for themselves and their families. WFG focuses on outcomes for their clients and agents, such as financial resilience, economic growth, and long-term financial protection. Building an inclusive and diverse work environment At Aegon, we are working to build an inclusive and diverse culture that encompasses all aspects of the employee experience, starting with talent attraction. Our approach includes fostering equal treatment for everyone and providing career opportunities to all our employees. In 2023, Aegon launched its first international I&D Survey. The survey, with relevant observations for the entire company, provides useful data and insights for developing our I&D strategy at a company and business-unit level. And the outcomes will help to capture I&D data directly through the Workday platform, which will be analyzed as part of the Global Employee Survey. The I&D Survey includes questions about the demographic profile of respondents and their experiences in the company. The survey received an overall response rate of 82% and generated approximately 2,000 comments from employees. Key findings from the survey are presented in the box out on page 34. Our learnings from this and future I&D surveys will be critical in strengthening our I&D approach over the coming years. In the United Kingdom, for example, Aegon is using data and insights from the survey and other sources to develop a more inclusive talent attraction strategy and to evaluate the success of recruitment campaigns against our purpose and I&D objectives. Aegon’s leaders play an important role in shaping an open and inclusive culture. In 2023, we launched a new internal podcast series, “Tell Your Story”. The series includes audio specials in which Aegon’s senior leaders share their personal insights on inclusion and diversity, where their passion for I&D comes from, and how they promote inclusion through their work. Podcast contributors have included Matt Rider, Chief Financial Officer, and Elisabetta Caldera, Chief Human Resources Officer. Another key I&D initiative at Aegon is the Race and Cultural Diversity (R&CD) Community, which aims to help create an inclusive environment where colleagues understand diversity and the benefits it brings. Linked to the concept of “allyship” – taking opportunities to support colleagues who don’t necessarily feel included – the R&CD aims to create a network of I&D allies across Aegon. Supported by members of the Executive Committee and Aegon’s leadership team, the community organizes regular online speaker events and Q&As with special guests, as well as “culture cafes” (quarterly events with information on cultural and religious festivals such as Diwali, Carnival, and Ramadan). The R&CD community holds twice-yearly townhall sessions to help colleagues become better allies. Allies also provide feedback on what they would like to see at future R&CD events. In recent years, Aegon has paid increasing attention to the gender imbalances that persist in the financial services industry, a traditionally male dominated industry. In 2023, we remained committed to meeting the standards and requirements for gender diversity requirements of our respective markets. Headquartered in the Netherlands, Aegon continues to comply with the Gender Diversity at the Top Act. Introduced in 2022, the Act requires Aegon entities incorporated in the Netherlands to have gender-balanced representation on their corporate boards, a requirement that the company met in 2023. In the US, our Transamerica business continues to be recognized for its stance on gender equality and other aspects of I&D. In 2023, Transamerica was listed as one of the top 75 US-based companies for women in leadership by Seramount, a professional services and research firm focused on diversity, equity, and inclusion (DEI). Seramount recognized Transamerica as a company that champions the advancement of women in the workplace, including succession planning, profit-and-loss roles, gender pay parity, support programs, and flexibility programs. In addition, 2023 saw the Human Rights Campaign award Transamerica a score of 100% on their 2023 Corporate Equality Index (CEI), thereby recognizing the business as a “Best Place to Work for LGBTQ Equality” for the sixth year in a row. Transamerica’s I&D approach is further enriched by the World Financial Group (WFG) distribution network, which is focusing increasingly on representing the diverse communities it serves. WFG’s licensed independent agents represent more than 75 different spoken languages. In addition, more than 50% of the agent population is female and 65% identify as members of traditionally underrepresented racial/ethnic groups. Driving our sustainability approach At Aegon, we use two main mechanisms to drive our sustainability approach, namely responsible investment and offering alternative products with sustainability embedded. 21 Integrated Annual Report 2023 | Sustainability Responsible investment Reducing the carbon intensity of our investments is the single biggest contribution that we can make to the climate transition as a business. Our responsible investment approach includes our commitment to move our general account investment portfolio to net-zero greenhouse gas emissions (see above). At the same time, we seek to provide our clients with choices that support the climate transition through a growing range of products designed to help them align their investment portfolios with net-zero goals. Moreover, the six Principles for Responsible Investment provide guidance for Aegon’s Responsible Investment Policy. In 2023, the policy was updated and now includes concrete actions on engagement, exclusion, and/or funding criteria in a number of targeted responsible investment focus areas: climate change, human rights, and our tobacco industry exclusions. Aegon’s Responsible Investment Policy will be regularly reviewed to take into account changing industry regulations, best practice, and stakeholder expectations. In addition, Aegon AM is a member of the Net-Zero Asset Manager Initiative (NZAM), a group of approximately 300 asset managers committed to achieving net-zero greenhouse gas (GHG) emissions by 2050 at the latest. Responsible investment developments in 2023 The responsible investment landscape continued to evolve in 2023, with a focus on managing financially material climate-related risks in our portfolios and accelerating the low-carbon transition through investment opportunities. During the year, we continued to innovate investment solutions in Aegon AM’s active global investment business. In its Top Emitter Engagement Program (TEEP), Aegon AM engaged with almost 300 issuers on climate change concerns in 2023. This included 22 companies specifically identified through the Carbon Disclosure Project’s ‘Non-Disclosure Campaign’, which Aegon signed and actively supported. As part of the TEEP we also identified the top 20 corporate carbon emitters in General Account portfolios and targeted them for engagement with the objective of obtaining commitments to set science-based net-zero targets. By the end of 2023 we had engaged with 19 of those companies, well on track to achieve our 2025 target. Another issue of growing concern to the investment community is the loss of biodiversity and other nature-related impacts, and their linkage to climate change. In 2023, Aegon UK and Aegon AM joined the Nature Action 100, a global initiative focused on driving greater corporate ambition and action to reverse the loss of nature and biodiversity. Aegon AM considers biodiversity impacts as part of its ESG integration approach. It also considers key negative impacts related to biodiversity, including activities that negatively impact biodiversity-sensitive areas, emissions to water, and hazardous waste, where such data is reliably available. In 2023, Aegon AM also began the process of reclassifying the Aegon Global Sustainable Sovereign Bond Fund (GSSF) from Article 8 to Article 9 under the Sustainable Finance Disclosure Regulation (SFDR), thereby certifying that the fund has as its objective sustainable investment in line with the UN Sustainable Development Goals (SDGs). For more information about the role of Aegon AM in Aegon’s responsible investment activities and approach, please refer to the Aegon AM Responsible Investment Framework documents available on the Aegon AM website . Meanwhile, our US business, Transamerica, continued to make progress on our 2025 commitment to invest USD 2.5 billion in activities that help society mitigate climate change or adapt to its impacts. Approximately USD 1.8 billion has been invested toward this goal and these investments are subject to at least equal screening criteria as our non-goal investments. To learn more about Transamerica’s investment as part of this commitment and their impact on society, see “Sharing value with our stakeholders in 2023” on page 38. Sustainability in our products At Aegon, we look for opportunities to integrate sustainability into our product development process and across our product ranges. We seek to offer our customers the choice of sustainable alternatives such as climate transition portfolios aligned with net zero objectives and products focused on investing in sustainable economic activities. To inform and support our product development, we are increasingly conducting customer research on sustainability and ESG investment strategies, including through customer surveys and discussion panels. In 2023, Aegon expanded its range of sustainability-focused products. In the first quarter of 2023, Aegon AM increased access to sustainability products for its customers, including EUR 100 million of inflows into its Global Short Dated Climate Transition Fund. More broadly, Transamerica continued to integrate ESG considerations into its product offerings, including the launch of several additional ESG sustainable funds in the first quarter of 2023. In December 2023, Aegon AM launched its Global Short Dated High Yield Climate Transition fund. While offering sustainability-focused solutions is a key component of our product development approach, we remain mindful of the sensitivities surrounding ESG-related financial products and services, ensuring that customers and end- users continue to have access to alternatives. 22 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Creating sustainable value for our stakeholders in 2023 23 Integrated Annual Report 2023 | Aegon seeks to create long-term value for a wide range of stakeholders, including its customers, employees, business partners, investors, and society at large. In line with our purpose, strategy, and sustainability approach, we see our business as inherently beneficial to society. We believe the value we create as a company is widely shared through our diverse businesses and extensive global workforce. However, we also recognize that certain decisions and actions can also erode value by having a negative effect on our stakeholders or on the environment. Actively identifying and managing potential negative impacts is therefore an integral part of our decision-making, alongside realizing opportunities and positive impacts. Maturing our double materiality approach In 2023, Aegon conducted its second double materiality assessment (DMA). Forming part of our broader risk and strategic analysis activities, our DMA is an important tool for identifying and assessing our impacts, risks, and opportunities that have the potential to influence our strategies and practices at the level of the holding company, and across the businesses. The 2023 assessment was also an important step in preparing for the European Union’s CSRD, which will apply to Aegon from the 2024 reporting year. Our process took into account the European Sustainability Reporting Standards (ESRS) methodology 1 adopted by the European Commission in July 2023. Introducing our DMA topics The table below lists the material topics identified through the DMA process and how they relate to Aegon’s broader sustainability approach. In each case, we describe where the impact of the material topics falls within Aegon’s value chain and how Aegon can contribute to the UN Sustainable Development Goals by addressing the topic. In addition, the table highlights the actions that Aegon took in 2023 in relation to these material topics. Since the DMA was concluded at the end of 2023, these topics will be added to our priority themes of climate change and inclusion and diversity and addressed further in 2024. For more information on Aegon’s double materiality methodology, please refer to page 401. Our DMA approach will be reviewed annually in light of stakeholder input and the latest assessed risks, opportunities, and impacts. In 2024, we will also further evolve and mature our DMA process by conducting deeper analyses of our value chain and broadening our stakeholder engagement approach. Double Materiality Assessment Topics Topic Climate change adaptation & mitigation Inclusion and diversity Employee wellbeing Customer empowerment Data security and Privacy Business conduct Impact in the value chain Investments ✓ ✓ ✓ ✓ ✓ Insurance ✓ ✓ ✓ ✓ ✓ Operations ✓ ✓ ✓ ✓ ✓ Supply chain ✓ ✓ ✓ ✓ More information on actions pages 19, 20, 22, 35, 36 & 38 pages 20, 21, 28, 30-34, 36 & 39 pages 31-33 pages 28-30 pages 30-31 pages 35, 36, 38 & 39 More information on Impacts, Risks and Opportunities and associated indicators pages 407-409 pages 410-411 pages 414-416 pages 412-413 page 417 pages 418-420 Link to SDGs SDG Topic SDG Targets 7.2, 7.3, 9.4, 13.1 10.2, 10.4, 5.5 3.4 & 8.5 3.8 & 8.10 16.10 16.6 1 The DMA uses standards that differ from, and are generally broader than, the definition of materiality for Aegon’s SEC reporting obligations. 24 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Customers Employees Partners and suppliers Investors Society Stakeholder expectations and concerns • High-quality products and services that support financial wellbeing • Fairly priced, accessible products • Quality customer service; (digitally enabled) accessibility • Protection of data security and privacy • Good working conditions • Flexible working; healthy work-life balance • Opportunities for career development • Equal treatment and opportunities for all • Good business conduct • Fair and timely payments • Strong and sustainable capital position • Predictable, competitive financial result • Attractive, sustainable capital distributions to shareholders • Reliable returns to bondholders • Supporting climate transition (through responsible investments) • Commitment to reducing operational and carbon footprint (including net-zero commitment) • Commitments to supporting inclusion and diversity • Supporting worthwhile causes in Aegon’s local communities How we engage • Customer surveys (led by business units) • Customer panels to test ongoing product development • Omnichannel customer service portals in our respective markets • Customer complaints channels • Public websites • Town halls at company and business-unit level • Conduct quarterly Global Employee Survey with all employees • International I&D Survey • Speak Up program • Employee Resource Groups (ERGs) • Aegon Works Council • Encourage suppliers to join the responsible procurement program • Require adherence with Vendor Code of Conduct • Capital Markets Day for analysts and investors • General Meetings of shareholders (annual and extraordinary) • Regular engagements with institutional investors and equity analysts • Participation at financial market conferences and roadshows • Public communications in the form of press releases, interviews and media engagement • Community Investment program How Aegon is addressing stakeholders’ needs and expectations • Product innovation (see page 29) • Investing in (digital) customer service channels and platforms (see pages 28 and 29) • Improving accessibility of products and services, including by extending reach to new customer groups (see page 30) • Via our information security and privacy control framework • Addressing employee concerns in town halls and regular staff meeting (see page 33) • Measuring Aegon’s performance on employee engagement (see page 33) • Measuring Aegon’s performance on inclusion and diversity (see page 34) • Setting clear and transparent targets and delivering on these targets • Providing regular updates on financial and strategic performance • Publishing ad-hoc updates on strategic and financial developments as needed • Reducing our operational and investment impact (see page 38) • Driving inclusion and diversity in our communities (see page 39) Understanding and engaging with our stakeholders Identifying the issues and topics that matter to our stakeholders is an important starting point to guide our value creation approach. At Aegon, we engage with our stakeholders to understand their expectations of us. Our discussions with stakeholders take place across various channels, which are organized at a company-wide and business-unit level according to the requirements of our respective stakeholder groups. The table below highlights the respective expectations of Aegon’s key stakeholders, as well as the different platforms and channels used to engage with these groups. We also look at the key areas of focus for our stakeholder engagement in 2023, and the steps being taken to address the views and feedback that we receive through our engagements. 25 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 T u n e i n S t e p u p How we create value for our stakeholders Our inputs Aegon’s business model Financial Manufactured Intellectual Human Social and relationship Natural • Shareholders’ equity: EUR 7.5 billion • Gross financial leverage: EUR 5.1 billion • Group Solvency Own Funds: EUR 14.3 billion • Group Solvency Capital required: EUR 7.4 billion • Our product mix and digital platforms • Insurance service result: EUR 342 million • Gross deposits: EUR 169 billion • Fees and commissions received: EUR 2.2 billion • New business strain: EUR 798 million • Revenue-generating investments: EUR 826 billion • Internal processes, systems, and controls • Knowledge and expertise • Number of employees: 15,658 • Amount spent on training and development: EUR 5.5 million • Talent management • Number of tied agents: 625 • Number of customers: 23.9 million • Customer experience programs • Responsible sourcing and investing philosophy • Brand equity, purpose, and values • Relationship with intermediaries, business partners, suppliers, and other key stakeholders (e.g. regulators and NGOs) • Our commitment to achieving net-zero in 2050 • Total energy used by company: 40,744 MWh S o l u t i o n s d e v e l o p m e n t a n d p r i c i n g D i s t r i b u t i o n C l a i m s a n d b e n e f i t s I n v e s t m e n t s Solutions development and pricing Development of our financial solutions begins with our customers. We assess their needs and develop products and services to suit. We then estimate and price the risk involved for us as a provider. Distribution Our products and services are then branded and marketed, before being distributed via intermediaries that include brokers, banks, and financial advisors. We also sell to our customers directly. Investments In exchange for products and services, customers pay fees or premiums. On certain pension, savings, and investment products, customers make deposits. We earn returns for our customers by investing this money. Claims and benefits We pay out claims, benefits, and retirement plan withdrawals. We use the remaining funds to cover our expenses, support new investments, and deliver profits to our shareholders. Helping people live their best lives F o r c e f o r g o o d 26 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Financial Our outputs Outcome for our stakeholders Customers Manufactured Employees Intellectual Business partners Human Investors Social and relationship Society Natural • Dividends to shareholders: EUR 495 million • Share buybacks: EUR 1,029 million • Interest payments to bondholders: EUR 580 million • Group Solvency ratio: 193% • Free cash flow: EUR 715 million • Operating result: EUR 1,498 million Aegon seeks to provide its customers with a broad mix of investment, protection, and retirement solutions. We also aim to provide customers with a high-quality service and an enjoyable and efficient customer experience. Through our focus on product innovation, we strive to meet the changing needs of our global customer base. Our approach to product development includes taking steps to include financially and socially diverse customer groups that are comprised of vulnerable customers, minorities, and others traditionally underrepresented in financial services. We also aim to provide honest and transparent product information and to protect data security and privacy during customer interactions. • Total retirement outflows: EUR 31.2 billion 1 • Payments to business partners 2 : EUR 2.4 billion Aegon’s workforce includes full- and part-time employees, as well as agents and other contractors. In all cases, we strive to maintain high levels of employee engagement and wellbeing, and foster a supportive and welcoming work culture. As our workforce’s needs evolve, we pay close attention to attracting, developing, and retaining talent, to ensure our people reach their full potential and live their best working lives. As part of this approach, we seek to foster an inclusive and diverse work environment where people from all backgrounds are treated fairly and equally, and are able to bring their authentic selves to work. • Our product mix and digital platforms • Value creating initiatives Aegon strives to maintain positive, well-managed relationships with its suppliers and other value chain partners, including distributors, joint venture partners, reinsurers, and sourcing partners. This includes, on the one hand, our focus on ensuring fair pay and working conditions for professionals at the various stages of our value chain. It also includes cultivating positive long-term business relationships that reflect our purpose and behaviors, including our efforts as a company to address climate change and inclusion and diversity. Aegon’s Vendor Code of Conduct is an important tool that enables Aegon to drive alignment with our partners on these issues. • Total employment cost: EUR 1.7 billion • Women in senior management: 38% • Employee engagement score: 77% Supported by a resilient and sustainable business model, Aegon seeks to provide a consistent and attractive return on investment to its global investors, who include both shareholders and bondholders. Our approach includes paying regular dividends and conducting other forms of appropriate capital distributions to our equity investors, who may also derive value from the performance of our shares, while our bondholders derive value from regular interest payments. • Assets under management in Responsible Investment Solutions: EUR 134 billion • Business partnerships and reputation • Corporate and other paid taxes: EUR 637 million Aegon’s products and services help to reduce dependency on public pension systems and increase the financial stability of society. At the same time, our relationship with our communities and society at large is an important conduit for addressing key societal and environmental issues, including climate change and social inclusion. Our efforts to support the climate transition, and I&D are embedded in our Global Responsible Investment Policy and Global Community Investment Framework, for example. We also aim to make a positive contribution to the markets and communities in which we operate by maintaining good business conduct through our businesses, as well as through our tax payments, charitable donations, and volunteer work. • Weighted average carbon intensity relating to our general account investment portfolio: 338 metric tons CO 2 e/EURm revenue for corporate fixed income + listed equity • Operational carbon footprint: 13,246 metric tons CO 2 e 1 Includes only US retirement plans. 2 Consists of commissions paid to brokers and other intermediaries, and total spend on goods and services. 27 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 Sharing value with our stakeholders in 2023 Customers Key performance indicators (KPIs) for this stakeholder group: KPIs Target for 2023 Performance in 2023 Target for 2024 Significant fines to address cases of mis-selling (EUR) 1 0 EUR 0 EUR 0 EUR Proportion of employees who completed the annual Information Security training (%) No target 2023 94% No target 2024 Empowering our customers through accessible, high- quality products and services is an important starting point for achieving our purpose. As people live longer and their lifestyles change, we aim to give them the tools and knowledge they need to build a secure financial foundation, adapt to changing circumstances, and seize future opportunities. Around the world, Aegon serves customers directly through its wholly owned businesses and partnerships, as well as through an extensive global network of advisors and distributors. Improving access and inclusion is paramount: in an evolving and ever-more diverse society, we want to help as many people as possible enjoy the possibilities of a longer, multi-stage life. We also pay close attention to data security and privacy, given the potential of this material topic to negatively impact our customers if not sufficiently addressed. Empowering customers through quality customer service At Aegon, we aim to offer high levels of customer service, designed around our customers’ changing needs. Our businesses continue to invest in new digital tools and platforms to make our products and advice available and intuitive to a growing range of financial services consumers and intermediaries. In 2023, Aegon UK launched its new public website, supporting consumers, advisers, and employers with a clearer and more personalized customer experience. During the year, Aegon UK also launched the new online experience, which was researched and tested by customers, advisers, and employers, for its Aegon Retirement Choices/ One Retirement propositions, providing users with an intuitive, modern digital experience for viewing and transacting on pension and investment products. In the US, Transamerica continued to improve the customer experience across its core businesses. Workplace Solutions launched a new cloud-based website experience, including a redesigned account summary page to help retirement plan participants track their account balance and overall performance, and progress toward their personal retirement goals. Workplace Solutions also introduced ConnectedClaims SM , a holistic customer claims experience solution designed to help employees make better use of work-related benefits and insurance. As well as workers, the concept offers benefits for employers: when employees use their benefits correctly, they have a greater appreciation for the packages their employers offer. Another important Transamerica milestone was the creation of a dedicated customer experience and marketing organization within the Individual Solutions division. The organization will serve as a center of excellence for developing customer engagement and best practice marketing and sales approaches. The division also established a Digital Experience Delivery team to drive the evolution of the Individual Solutions website, mobile apps, and digital capabilities. In the following pages of the report, we detail the actions and decisions we took in 2023 at a company and business unit level to create and preserve value for each of our stakeholder groups. In each case, we describe the issues for each group and how this has shaped our approach to value creation and our efforts to help people live their best lives. 1 Includes any fines for mis-selling in excess of EUR 100,000. 28 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Tracking customer experiences, good and bad We track our customers’ experiences closely to see how to improve and tailor our service. In the United Kingdom, Aegon measures customer satisfaction through Net Promoter Scores (NPS®). The scores are obtained by surveying consumers, as well as advisers and employers, about their experiences with Aegon. In the US, Transamerica conducts an extensive customer survey process supported by RepTrak, a leading reputation intelligence platform. These surveys provide valuable insights into customer satisfaction at various touchpoints across our US business. In 2023, Transamerica’s Workplace Solutions division also introduced a series of new intercept surveys. Intercept surveys appear as a short questionnaire to randomly selected participants when they log into their account. The questions gather information about customers’ experiences, and the feedback is used to improve the design and structure of the Workplace Solutions website for a better user experience. Aegon also provides customers with a range of channels to communicate about their experiences and raise potential issues. We receive and consolidate customer complaints through our respective businesses and seek to resolve issues fairly and efficiently. Developing these channels is an important area of investment. Aegon oversees its complaints-handling processes centrally and tracks the number of complaints received by the business units through a quarterly reporting process led by the Global Compliance function. Our complaints- related processes and data are presented in more detail on page 346. Committed to product innovation We continue to develop and improve our product offering to meet the changing expectations, life patterns, and requirements of financial services customers. Aegon’s businesses take the lead in product development, reflecting the unique and often specialized needs of customer groups in different regions. In 2023, Transamerica launched a new suite of solutions for Aegon’s US customers. These include Transamerica Choice Pooled Solutions: offered through Workplace Solutions, the solution allows employers to easily select from a variety of retirement plan structures for their employees, depending on the size of the company and its specific needs. Choice Pooled Solutions has also opened up opportunities for Transamerica’s distribution partners to further reduce the coverage gap by offering solutions for employers of all sizes. In addition, Transamerica’s Individual Solutions business introduced the new Transamerica Financial Choice IUL SM (FCIUL), a universal life insurance product designed to maximize policy value accumulation potential. Individual Solutions also upgraded its Financial Foundation IUL ® (FFIUL) product to provide distributors with greater flexibility to support end-users. The upgrade includes an enhanced critical illness benefit to help alleviate financial hardship for its policyowners. In the United Kingdom, Aegon launched a new flexible individual savings account (ISA) product that allows advisers and wealth managers to offer individual savers greater flexibility when investing or withdrawing money. ISAs are an important tax-advantaged product in the UK, particularly for individuals affected by the cost of living crisis. During the year, Aegon UK also launched the first phase of its ‘More ways to save’ initiative through its Workplace business, offering customers access to a wider range of savings and investment products. The second phase, called ‘Other Ways to Save’, is set to follow in 2024 and will include a range of savings solutions for families. Our products are developed and tested in accordance with our company-wide Market Conduct Compliance Policy, which sets out key requirements and guidance on customer suitability and product testing prior to launch, and the Pricing and Product Development Policy. Aegon also has a structured Product Approval and Review Process (PARP) that all business units must follow. This approach is an important safeguard to support responsible marketing and product development practices across Aegon, ensuring suitable and fairly priced products and avoiding potential mis-selling. 29 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 Driving financial inclusion At Aegon, we want to help everyone live a long, healthy, and fulfilling life. As our global communities become more diverse, providing socially inclusive products and services enables us to empower a growing number of customers and meet their specific needs. We pay particular attention to the needs of groups that have traditionally been underserved by financial services. This includes taking steps to support vulnerable customers, such as those on low incomes, by making it easier for them to engage with our products through digital platforms. At Aegon’s Capital Markets Day in June 2023, Transamerica announced an increased commitment to serving the US middle market, a large and highly diverse demographic market with significant (and often unmet) protection and savings needs. The business aims to expand its reach to middle-market customers through the life insurance product portfolio offered by its Individual Solutions business. Transamerica also intends to leverage the extensive distribution network of Aegon’s affiliated insurance agency, World Financial Group (WFG), by increasing the number of agents in the field who are dedicated to serving middle- market customers. In addition to the renewed Aegon UK website, the Future Self Tool, developed by Aegon UK and the University of Edinburgh, is another recent digital innovation that helps people imagine what life will be like in retirement and plan accordingly. Aegon UK plans to develop the tool further in 2024. It will also make its financial wellbeing toolkit available to employers to help companies engage with their employees about their financial wellbeing and arrange for Aegon to intervene if needed. As a result of Aegon UK’s work in the area of financial wellbeing, it was named “Financial wellbeing champion of the year” at the 2023 Money Marketing Awards. Data security and data privacy Data security and data privacy is a material topic that has potential ramifications for Aegon stakeholders. This includes society at large: given Aegon’s central role in the financial ecosystem, incidents such as cyberattacks and data breaches can lead to far-reaching impacts that extend beyond our direct customers, partners, and employees. Data security Aegon’s security policy and governance is designed to prevent cyber threats and minimize the impact of any potential disruption for parties. It includes standardized procedures to remediate data breaches and minimize the influence of future privacy-related incidents. The Second 50: Preparing customers for a longer, multi-stage life Longer life spans bring new challenges, but they also keep people younger for longer. Old associations with age – of frailty and inactivity – are being replaced by the expectation that the second half of life can be the most rewarding. In 2023, Aegon UK began a new research project to explore the impact of longevity and changing lifestyles on people as they transition into later life. The research draws on Aegon’s own research as well as the latest UK national statistics to identify the different ways in which life after 50 will be different. It suggests areas to consider when planning ahead and outlines the key drivers of change within the period of life that Aegon calls the “Second 50”. The findings have been published in a new report aimed at supporting discussions with financial services customers and advisers about the opportunities and challenges of a longer, multi-stage life. The report can be downloaded on the website of Aegon UK. Our internal Global Information Security Policy aims to preserve the confidentiality, integrity, and availability of information by defining minimum mandatory security requirements. The policy applies to Aegon businesses where Aegon has operational control, covering employees and contractors (workforce). Similar standards apply to Aegon’s joint ventures. The policy is supported by mandatory training in data security. Aegon’s Global Chief Information Security Officer (CISO) is responsible for the execution and oversight of Aegon’s company-wide information security strategy and day-to-day security operations, whereas information security officers are responsible for execution and oversight in all relevant business units. The centralized core information security team along with dedicated teams in business units are responsible for the execution of security functions in alignment with global and local regulations. The Global Information Security Advisory Counsel (GISAC) supports collaboration between information security functions on a company and business unit level, as well as with other supporting functions, such as Risk, Audit, and Legal/Privacy. 30 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Aegon has a set of information security metrics to measure the outcomes of its information security initiatives, as well as the effectiveness of the existing security controls. Aegon uses these metrics to calculate an overall Information Security Risk Score for the organization. One of the key metrics for data security is the proportion of employees completing annual training on information security. In 2023, 94% of Aegon employees completed this training. Data privacy Aegon has policies and procedures in place to support privacy compliance at a company and business unit level. The policies are updated within predefined intervals and supported by a strong privacy control framework to ensure ongoing privacy maturity measurements. Regular audits are conducted to assess compliance with relevant laws, regulations, and policies, as well as the Aegon Privacy Control Framework and its governance. At Aegon, the Group Chief Privacy Officer is responsible for our data privacy compliance strategy and privacy oversight. Similar to the data security set-up, the Data Protection Officer in the individual business units is responsible for executing the statutory tasks of the Data Protection Officer (DPO) function. The operational privacy teams in relevant business units execute privacy advisory, control testing, and attestations. The Privacy Officers are accountable for privacy compliance at a business unit level. Privacy Officers are often part of the relevant management committees. One of our key metrics for data protection is the proportion of employees completing specific training on data privacy. In 2023, 97% (2022: 99%) of Aegon’s workforce completed this training. See page 417 for more details of Aegon’s approach to data security and privacy. Employees Key performance indicators (KPIs) for this stakeholder group: KPIs Target for 2023 Performance in 2023 Target for 2024 Proportion of women in senior management 1 (%) Minimum 38% On track. 38% Minimum 40% Result of the most recent employee engagement score 2 (%) At least 72% On track. 77% At least 78% 1 In this context, senior management includes individuals up to two levels below the CEO (three levels for Corporate Center), provided they have direct reports. If the person has no direct reports, but the job title indicates the required seniority, the individual is also considered part of senior management. People working in the “administration” group are excluded from the list, unless their job title indicates the required seniority. 2 The Global Employee Survey is provided through Culture Amp®. All employees, including those in joint ventures, participate in the survey on a voluntary basis. Employee engagement is measured on a five-point scale (strongly disagree to strongly agree), and it is the average score of four statements: • The company motivates me to go beyond expectations • I am proud to work for this company • I see myself still working at this company in two years’ time • I would recommend this company as a great place to work In 2023, three employee surveys were conducted throughout the year including a short check-in survey in Q1, a focused I&D survey for most business units, excluding Transamerica, in Q2, and a full employee survey in Q3. The participation rate for the most recent survey was 78%. At Aegon, our people are key to how we achieve our purpose and deliver on our strategy and sustainability ambitions. Furthermore, our long-term success depends on maintaining a skilled, motivated, and purpose-driven workforce. In line with our topics, we work hard to ensure the wellbeing of all Aegon employees around the world, including salaried colleagues. Our approach covers the different stages of the employee experience, from promoting employee engagement and good working conditions, to following best practices in attracting, developing, and retaining talent. Meanwhile, we remain committed to building an inclusive and diverse workplace that reflects the changing nature of our customer base and wider society. In 2023, and at a time of immense change for our business, we paid particular attention to the wellbeing of our colleagues and to preserving the positive aspects of Aegon’s culture and heritage, and ways of working. 31 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 Supporting employee wellbeing and working conditions 2023 was a transformative year, as the combination of Aegon’s Dutch business with a.s.r. created uncertainty for many employees in the Netherlands and beyond. A priority was to support our employees through the transition and to ensure that the process was properly managed with their wellbeing in mind. This included ensuring good working conditions and a seamless transformation for colleagues moving from Aegon to a.s.r., as well as ensuring clear and transparent communication with employees remaining with Aegon. Following the closing of the transaction in July, Aegon announced its intention to move its global headquarters from The Hague to the World Trade Center (WTC) at Schiphol Airport. From 2025, WTC Schiphol will house all Aegon employees of the headquarters and of the Dutch part of Aegon Asset Management. The new offices will be adapted to meet the needs of all Aegon employees, with good accessibility for people with disabilities. At the same time, Aegon remains committed to its hybrid working model, which offers employees the opportunity to work flexibly to suit their needs and lifestyles while reducing their carbon footprint. Aegon’s functions and teams are also taking approaches to ensure employee wellbeing. In 2023, Global Technology Services (GTS) employees were provided with a dedicated wellbeing hub. This is an important resource that allows GTS team members – who are often spread across different locations – to find and connect with resources to support their mental, physical, and financial wellbeing. Investing in talent attraction, development, and retention We aim to create an attractive work environment and culture through which all colleagues can live their best working lives. In an increasingly competitive labor market, we also prioritize attracting and retaining talented people who have the skills and attributes needed to deliver on our purpose and strategy. To this end, we seek to provide employees with extensive opportunities for personal development and growth, while ensuring that high-quality learning and development opportunities are available to colleagues from all regions, disciplines, and backgrounds. Increasingly, our learning and development strategy closely aligns with our purpose and sustainability approach. For example, we recently launched our company-wide Sustainability Academy to drive awareness and alignment regarding our sustainability approach, including our efforts to address our priority themes and DMA topics (see “Sustainability” on page 19 and onwards). In 2023, Aegon launched its global learning resource platform, We Learn. The platform offers a wide range of learning resources available in different delivery modes – including e-learning courses, live virtual training, and audio books – allowing participants to choose their preferred learning method. During the year, we also introduced our Global Talent Marketplace (TMP) tool, an AI-powered platform designed to drive internal mobility across our various businesses and geographies. The tool makes it easier for employees to network and explore career opportunities across Aegon, as well as explore and apply for internal roles and temporary projects (gigs). The marketplace concept also builds on Aegon’s existing mentoring programs by matching mentees with suitable mentors who may be on the other side of the world. The TMP not only benefits our organization by making it easier to identify and make the most of hidden talent, but is also an investment in talent attraction and retention as we broaden the opportunities available to current and future Aegon professionals. We reached a major milestone in our HR strategy in 2023 to unlock talent through the implementation of We Learn. Ensuring that all colleagues around the world have easy access to quality education and training is an important step in promoting learning and development at Aegon. In addition, we continue to provide tailored development opportunities for specific members of our workforce, including our leaders. In 2023, we added new features to our Best Life Leadership Program (BLLP), launched the previous year to inspire and support leaders in steering the organization to uphold Aegon’s purpose and behaviors. For example, we integrated a new virtual coaching tool, powered by EZRA Coaching, with participants receiving virtual coaching from leading external experts. In addition, Aegon enhanced the Pulse program, a company-wide talent-development program that is nurturing our next generation of leaders. The 2023 edition of Pulse included impactful sessions with guest speakers as well as a face-to-face personal development module led by the Oxford Leadership Academy, an international leadership training consultancy. In 2023, we started a new program, “Horizon”, targeted at management. The program offers an enriching experience to create self awareness and strengthen personal leadership. 32 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information New solutions to drive employee engagement around the world Aegon maintains a wide range of platforms and channels to listen to its employees and support healthy engagement and communication. These include our regular Global Employee Survey, which provides colleagues across all our businesses with an opportunity to feed their views and concerns back to us and to have their say in the future direction of the company. In addition, regular town hall meetings are a feature for Aegon colleagues around the world. In 2023, Aegon also expanded its Employee Resource Groups (ERGs), making them open to all Aegon colleagues worldwide. Our ERGs are employee-driven and company-sponsored; they focus on what matters most to employees and enable colleagues with specific backgrounds or interests to ensure Aegon meets their expectations. The range of ERGs is broad and includes groups dedicated to supporting mental health and wellbeing, as well the representation of minority employees. For example, “Aegon Proud” ERGs have been established for LGBTQIA+ colleagues in the United States, the United Kingdom, and the Netherlands. At the same time, we continued to ensure that our employees are adequately represented in our governance structure and that their needs and expectations are considered in our strategy and day-to-day decision-making. In the United Kingdom, Aegon colleagues can seek representation through the Unite and Aegis unions. Following the completion of the transaction with a.s.r., all remaining Aegon employees in the Netherlands, other than senior management, continue to be covered by a collective labor agreement (CLA). The CLA is an important mechanism to ensure our employees’ needs are taken into account in our strategy and day-to-day decision-making. It includes collective bargaining agreements with trade unions in the Netherlands on equal pay for male and female employees, for example through the Works Council. Since 2020, Aegon has run a dedicated Speak Up program to protect whistle-blowers and to encourage, guide, and support colleagues in reporting suspected or observed misconduct. We provide mandatory training on Speak Up for all employees, which is tailored to specific roles (for example, leaders’ and managers’ training includes sections on being receptive to people coming forward). Aegon UK colleagues are tuning in Organized by Aegon UK, the Big Tune Ins are a series of interactive sessions between Aegon leaders and employees, held at various Aegon locations across the United Kingdom. The sessions give colleagues the opportunity to hear directly from Aegon leadership about new developments through presentations, quizzes, competitions, and other interactive activities. By the end of 2023, 10 Big Tune Ins had been held across three locations in the United Kingdom, reaching more than 1,700 (72,4%) colleagues in the UK. Aegon has outlined a company-wide I&D strategy that has been adopted by each of its business units. We work to have our policies and actions permeate throughout of the organization and that our leaders, colleagues, and other stakeholders around the world can actively contribute to building a more inclusive and diverse organization. Our I&D strategy builds on the work undertaken in recent years to develop a consistent and coherent way of working for the whole company. Two fundamental elements of Aegon’s I&D strategy are: 1. Authentic action – the recognition that, as an organization, we are on a journey to improve. We need to turn good intentions into actions to create a positive difference for our people and communities. 2. Starting at the top – the members of Aegon’s senior leadership are expected to act as role models for I&D, including by sharing their own inclusion stories and championing a specific area of diversity excellence among employees. To this end, Aegon published its current Inclusion & Diversity Policy for the Aegon Ltd. Board of Directors and Executive Committee on September 30, 2023. The policy aims to deliver a diverse Board composition of at least 30% female representation, as well as diversity among individual members in terms of experience, nationality and age, and their educational, professional and geographical background. By achieving greater diversity, Aegon believes it will enhance decision-making, effectively manage risk, and achieve growth through introducing a different set of perspectives, experiences, and viewpoints. In 2022, Aegon appointed, for the first time, a Global Head of Inclusion and Diversity. The Executive Committee has agreed an overarching I&D Strategy that brings a coherent and consistent approach to enhancing the diversity and inclusivity of our workplace, and the marketplaces and communities we serve. 33 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 Aegon Ltd.’s Board of Directors consists of five men and four women, equal to 44.4% female representation, and it represents five nationalities (American, Dutch, Swiss, British and French), and two age groups: Age: 60-64: 4 / Age: 65-69: 5 Further, the Board members have varied academic and professional backgrounds. The composition of the Executive Committee at year-end 2023 was eight men and three women, equal to 27.3% female representation (up from 20% in 2021). As a result of the business combination with a.s.r., the number of seats in the Executive Committee has been reduced by one seat. All other positions on the Executive Committee have remained stable in 2023. There are five nationalities represented (American, German, British, Dutch, and Italian) and four different age groups: Age: 45-49: 2 / Age: 50-54: 5 / Age: 55-59: 1 / Age: 60-64: 3 Our inclusion and diversity pillars The following pillars are in place to support our I&D strategy: Workforce: We seek to build a professional culture that engages and welcomes people from all backgrounds and that promotes conscious inclusion. Employee Resource Groups: Aegon’s Employee Resource Groups (ERGs) provide Aegon employees with a space to address topics of interest and promote employee engagement on issues of company culture and direction. Examples of current ERGs in place at Aegon include Culture, Race and Ethnicity, (Dis)ability, Generations, Proud, Wellbeing, and the Women’s Impact Network. These ERGs are open to all employees, regardless of how they identify. Workplace: We are actively integrating I&D into our recruitment strategies and leveraging diversity data for meaningful improvement. For example, Transamerica has launched a Talent Acquisition, Inclusion & Diversity Committee that includes an I&D program manager and recruiters from the different Transamerica business units to ensure inclusive hiring practices. We are continuously taking actions to increase diversity in our talent pipeline, as we recognize that this will provide us with a stronger pool of candidates for positions. Insights from Aegon’s first international I&D Survey In 2023, Aegon conducted its first international Inclusion & Diversity Survey. These are some of the key findings from the survey. • 25% of respondents belong to one or more minority group (transgender, non-binary, LGBTQIA+, ethnic minority, or disabled). • 79% of respondents have a positive view of diversity at Aegon and 79% feel included by the company. • Minority groups have a less positive view of I&D at Aegon. Recognizing this, we continue to invest in the actions described throughout this report. • Employees aged 50 and over are more likely to have a positive view of I&D at Aegon. • Perceptions of inclusivity do not differ between male and female colleagues. • There is a strong link between I&D and employee engagement. Aegon understands the wider benefits of increasing diversity beyond gender, and our I&D strategy focuses on gathering insights on many aspects of diversity, including, for example, disability, generational difference, sexual orientation, and ethnicity. Activities to enhance our position include: • Conducting a maturity assessment and inclusion survey on our diversity journey providing us with baseline data to track our progress and develop impactful interventions. • Continuing to set stretched goals for gender diversity in senior management, as part of the Executive Committee’s non-financial performance indicators. • Embedding inclusive leadership behaviors as part of our flagship Leadership Programs to promote and harness diversity of thought and create a more inclusive workplace. • Enhancing our Speak Up culture to allow safe escalation of concerns and issues. • Implementing Talent Marketplace and a global skills and development content provider (We Learn) offering transparent and inclusive access to on-the-job development opportunities and skills-based mentoring. • Employee Resource Groups to support employees and advance our culture around such areas as mental health, race and ethnicity, sexual orientation, disability, early careers, and veterans affairs. 34 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Partners and suppliers Aegon’s relationships with its suppliers are an important channel for addressing the issues that matter to the company and its stakeholders. As a financial services company operating at a key position in the value chain, we are in a position to influence sustainability and best practice in our industry, and we create transparency within our supply chain through a process of due diligence and closely monitor the performance of our key suppliers and partners on issues such as climate change and inclusion and diversity. In 2023, we continued to mature our supply chain strategy to embed responsible sourcing practices across our various businesses that reflect our purpose and approach to sustainability. A key step taken during the year was to expand the reach of our responsible procurement assessment program to drive alignment with our suppliers. Meanwhile, significant attention was paid to the renegotiation of Aegon’s contracts with its vendors and suppliers in the Netherlands, following the completion of the a.s.r. transaction. Working with our value chain to address climate change In 2023, Aegon’s businesses around the world continued to work closely with their supplier base on topics related to sustainability. For example, with its Supplier Diversity Program, Transamerica actively seeks out certified diverse suppliers that can provide competitive, high-quality goods and services. In 2023, Transamerica updated its external website to refocus on our supplier diversity program and maintained year-on-year growth in terms of the proportion of our addressable spend invested with diverse suppliers. In 2024, Transamerica will raise awareness of the program across Transamerica and will continue to educate business stakeholders on the benefits of diverse suppliers. During 2023, Transamerica also initiated outreach to its top suppliers to invite them to participate in its sustainability program, with successful results. Transamerica has incorporated sustainability ratings into its Procurement practice and is working on increasing awareness of the program throughout the company. In 2024, Transamerica has committed to ensure that its top 150 suppliers will participate in sustainability assessments and continues to work to expand the program. Executive Committee remuneration: Overall, Aegon has continued to make significant progress on increasing the number of women in senior management positions, with an average of 2%-points increase each year from 32% in 2020, achieving our company-wide goal of 38% in 2023. Achievement of this global goal is linked to the non-financial performance indicators of Aegon Ltd.’s Executive Committee members. Women comprised 38% of Aegon’s female leadership as of January 1, 2024. Collaborating with peers and external experts: We adhere to leading standards and benchmarks in our markets to ensure best practice on I&D. For example, Aegon is a member of Workplace Pride, a global benchmark for measuring LGBTQIA+ policies and practices against peers. Our dedication to building an inclusive workplace continues to be recognized externally. The inclusion organization Workplace Pride awarded Aegon with Ambassador status for the fifth consecutive year for our ranking in its LGBTQIA+ Inclusion benchmark. Marketplace: We seek to strengthen our I&D values in close dialogue with our customers and communities, creating positive change through surveys, feedback, and benchmarking. Listening to our customers: We use feedback from our customers and benchmarking information to assess our maturity with regard to I&D. We use this feedback to take action, including by developing new, inclusive products and adjusting our ways of working. Community investments: As per Aegon’s Global Community Investment Framework, we seek to drive inclusion in our communities by taking steps to empower people financially and socially. 35 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 Embedding good business conduct in the supply chain To ensure good business conduct across its supplier base, Aegon sets high standards for partners and suppliers, which are communicated in the company’s global Vendor Code of Conduct. As stated in the Code, Aegon’s Tier 1 suppliers are required to demonstrate compliance with these standards on an annual basis and are encouraged to register for assessment by the responsible procurement program (see box out above for more information on Aegon’s responsible procurement program). In addition to promoting the Vendor Code of Conduct, Aegon’s businesses monitor standards for good business conduct in their respective markets, and encourage local partners to comply with these wherever possible. In 2023, Aegon UK became a signatory to the UK Stewardship Code, a voluntary set of guidelines aimed at raising the standard of stewardship practices used by asset owners, managers, and service providers. During the year, the business also continued to encourage critical and local suppliers to become Living Wage Employers, meaning that they are accredited by the Living Wage Foundation for their commitment to pay employees in line with the current cost of living. Aligning on sustainability: Our responsible procurement program The annual responsible procurement program assessments enable Aegon to monitor the objectives and performance of its suppliers and partners in relation to key ESG issues. This understanding is an important starting point to drive alignment on issues such as climate change and inclusion and diversity within our value chain. Our responsible procurement program has traditionally been centrally managed by Aegon’s Corporate Procurement function. In 2023, we began the process of integrating the program across our different businesses around the world. From 2024, all Aegon business units will be required to set and report on responsible procurement -related targets for their respective suppliers, in line with Aegon’s company-wide targets for suppliers. Business units will also be expected to work more closely with suppliers to ensure good business practices throughout their supply chains. With a more coordinated approach, we aim to increase transparency on how our strategic supplier base is performing and how this supports our broader sustainability ambitions as an organization. In the United Kingdom, Aegon increased the number of existing suppliers with whom it aims to work on sustainability issues from 46 to 50. In 2024, Aegon UK will agree action plans with the cohort and conduct annual assessments of the companies’ sustainability credentials in subsequent years. A key objective of these assessments is to more accurately determine suppliers’ contributions to Aegon’s scope 3 greenhouse gas emissions. During the year, Aegon UK also organized training for its procurement and supplier management teams through the Carbon Literacy Project. The training aimed to raise employees’ awareness of climate change and mitigation and adaptation strategies. After completion of the training, employees were accredited as being carbon literate through the program. Across Aegon, we make a concerted effort to spread good sustainability ideas and practices between our diverse teams and locations. In the United Kingdom, for example, Aegon uses a third-party tool to calculate the carbon emissions of its suppliers. We aim to extend the use of this tool to other parts of our business in 2024, driving further alignment in how we assess – and remediate – the environmental footprint of our supply chain. Maintaining an inclusive and diverse supplier base At Aegon, we view an inclusive procurement process as a sound basis for healthy business relationships for all parties. We therefore actively foster relationships with a diverse range of suppliers who offer high-quality goods and services with competitive pricing. Above all, it is important that the partners we work with share our progressive approach to inclusion and diversity and that they reflect the diverse customers and communities that we serve. We implement this approach at the business unit level. Through its Supplier Diversity Program, our US business, Transamerica, actively seeks certified diverse suppliers that can provide competitive, high-quality goods and services. In 2023, Transamerica’s public website was updated to provide more information about the program. Meanwhile, the business continued to report year-on-year growth in the percentage of addressable spend allocated to diverse suppliers. Our distribution partners are another important driver of our inclusion and diversity strategy. In the US in particular, Aegon has a well-developed distribution network of agents through WFG. In 2023, Transamerica took steps to expand and broaden its distribution network to serve more diverse customer groups. The approach included recruiting WFG agents from diverse communities who can meet the needs of customer groups traditionally underserved by financial services companies, such as minorities. * Scope 3 emissions are all indirect emissions - not included in scope 2 - that occur in the value chain of the reporting company, including both upstream and downstream emissions. 36 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Investors In 2023, Aegon continued to make progress against its strategic and financial commitments. We have sharpened our strategic focus, enhanced our risk profile, strengthened our balance sheet, further stabilized our capital ratios, and improved Aegon’s performance. The financial targets for the end of 2023 set at Aegon’s 2020 Capital Markets Day were more than achieved. These achievements demonstrate the enduring strength of our strategy. At our Capital Markets Day in June 2023 in London, we shared the actions we are taking as part of our next chapter, which will lead to attractive and growing returns for our shareholders. It is Aegon’s ambition to increase Transamerica’s value by capturing the opportunities in the US middle market. The strategy will increase both the level and the quality of capital generation from growth in Strategic Assets and from the accelerated reduction of the exposure to Financial Assets. At the same time, we will continue to strengthen the UK and Asset Management businesses and invest in the growth of our various international joint ventures. Solid financial performance Building on the progress of its transformation program, in 2023 Aegon published updated financial targets for 2025. We aim to increase the free cash flow from EUR 715 million in 2023 to around EUR 800 million by 2025. Free cash flow is supported by improving the quantity and the quality of operating capital generation. Thanks to several one-time items occurring during the year, operating capital generation of EUR 1.28 billion was above the guidance of more than EUR 1.0 billion for 2023. For 2025, Aegon aims to achieve approximately EUR 1.2 billion in operating capital generation, a target that will be primarily supported by the growth of Aegon’s Strategic Assets in the US. This in turn will support our dividend target of around 40 eurocents per common share in 2025, barring unforeseen circumstances. This target reflects the expected benefits of the a.s.r. transaction and the execution of our US strategy. In 2023, Aegon increased its interim dividend by 3 eurocents to 14 eurocents per common share and proposed to the Annual General Meeting (AGM) that the final dividend be increased by 4 eurocents to 16 eurocents per common share. We also executed a share buyback program of EUR 200 million in the first half of the year. Following the closing of the transaction with a.s.r. in July, we also initiated a EUR 1.5 billion share buyback program of which 54% was completed by year-end 2023. In total, Aegon delivered EUR 1,525 million in the form of dividends and share buybacks to shareholders in 2023. Aegon’s gross financial leverage position decreased to EUR 5.1 billion at the end of 2023 compared with 2022, mainly driven by the maturity and repayment of a EUR 500 million senior bond. The gross financial leverage delivered EUR 580 million value in the form of interest payments to bondholders. Value derived from share performance Aegon’s share price increased by 8% in 2023. As a result, it outperformed the broader European insurance industry (the STOXX Europe 600 Insurance Index ended the year up by 6%). We believe Aegon’s relative outperformance was driven by a continued progress against our financial commitments and management actions to improve our strategic focus and risk profile. In addition, favorable equity markets and higher interest rates supported the development, despite the pressure on the equity market in the wake of the US banking crisis in the early months of 2023, and negative market sentiment toward Dutch insurance companies following unfavorable court rulings against two of Aegon’s peers in the second half of the year. Our total shareholder return for the year amounted to a gain of 16%. This measure takes into account both dividend payments and share-price performance. Safeguarding long-term value As we continue our transformation journey, we are committed to maintaining sufficient capital in our businesses and at the holding. This approach allows Aegon’s management to focus its time and energy on increasing the return on capital, and distributing capital to shareholders. As part of our capital management approach, we will continue to focus on managing the capital positions of our businesses according to their respective operating levels over time. Capital deployment decisions are driven by Cash Capital at Holding, taking into account our gross financial leverage target and planned management actions to further improve the company’s risk profile. Cash Capital at Holding is supported by free cash flow, which is defined as the amount of cash available from remittances from country units after subtracting the holding funding and operating expenses, with the latter resulting from, for example, paying interest to bondholders. The operating range for Cash Capital at Holding is EUR 0.5 billion to EUR 1.5 billion. In line with our capital management approach, we have the ambition to reduce Cash Capital at Holding to around the mid-point of the operating range over time by returning capital to shareholders in the absence of value-creating opportunities. As previously indicated, following the completion of the transaction with a.s.r., Aegon will reduce its gross financial leverage to around EUR 5.0 billion. We aim to pay dividends to shareholders in line with the growth of sustainable free cash flow, barring unforeseen circumstances. 37 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 Society Key performance indicators (KPIs) for this stakeholder group: KPIs Target for 2023 Performance in 2023 Target for 2024 Weighted average carbon intensity for corporate fixed income and listed equity in our general account 1 (metric tons CO 2 e / EURm revenue) 25% reduction by 2025 against 2019 baseline Ahead of target. 37% reduction by 2023 against 2019 baseline 25% reduction by 2025 against 2019 baseline Amount of investments in activities to help mitigate climate change or adapt to the associated impacts by 2025 (USD billion) USD 2.5 billion investments by 2025 Slightly behind projected budget. USD 1.8 billion invested. USD 2.5 billion investments by 2025 Number of engagements with the largest corporate carbon emitters in our investment portfolio by 2025 Engagement with at least the top 20 corporate carbon emitters by 2025 On track. 19 investees were engaged Engagement with at least the top 20 corporate carbon emitters by 2025 Carbon intensity of our directly held real estate investments (Scopes 1 and 2) (kgCO 2 e/m 2 ) New target Ahead of target. 46% reduction by 2023 against 2019 baseline 25% reduction by 2025 against 2019 baseline Absolute operational carbon emissions (Scopes 1 and 2) (metric tons CO 2 e) 25% reduction by 2025 against 2019 baseline Ahead of target. 68% reduction by 2023 against 2019 baseline 25% reduction by 2025 against 2019 baseline Proportion of new employees who completed the Code of Conduct attestation 95% Ahead of target. 99% 95% 1 Aegon has committed to transitioning its general account investment portfolio to net-zero greenhouse gas (GHG) emissions by 2050. The commitment includes an intermediate target to reduce the carbon intensity for corporate fixed income and listed equity in our general account by 25% in 2025 compared with 2019. For details on the methodology used, please see the TCFD section (Methodology) on page 431. ( The general account portfolio consists of assets where Aegon can take the investment decisions, considering the legal obligations of Aegon as prescribed by local laws and regulations. A similar approach applies to selected investments where Aegon AM in its capacity of manager takes the investment decisions. For discretionary investments for account of third parties and off-balance sheet investments, the investment decisions are driven by the relevant third parties as well as the legal and/or fiduciary obligations of Aegon, as prescribed by local laws and regulations.) At Aegon, we seek to add value to society by providing accessible financial solutions that enable people to protect their assets and save for retirement, thereby reducing the burden on public pension and other social systems. At the same time, we look for opportunities to drive positive change at a local or regional level, working with our communities to address key societal issues such as climate change and inclusion and diversity, which can affect people’s ability to live their best lives. In addition, we strive to be a good corporate citizen and maintain good business practices; for example, by paying fair taxes in the markets in which we operate. Addressing climate change from a societal perspective Addressing climate change and its impact on society underpins our purpose and sustainability ambitions. In line with our DMA topics and priority themes, we are therefore taking steps to support the climate transition and contribute to a more sustainable, climate-resilient society in partnership with our communities. Aegon’s responsible investment approach directly supports our climate risk and opportunity management. For example, through our US business, Transamerica, the company has committed to investing USD 2.5 billion by 2025 to support activities that can help society mitigate climate change or adapt to its impacts. In 2023, Transamerica added new climate-related investments to its portfolio. Several of these investments, including Commercial Property Assessed Clean Energy (C-PACE) asset-backed securities, address the need to engage ordinary households and individuals in the transition to a more climate-conscious society. C-PACE is a financing structure in which building owners borrow money to finance projects related to energy efficiency, renewable energy, or energy storage, for example, or storm and seismic hardening. Transamerica also added to an existing position in the asset- backed securities of the GoodLeap Sustainable Home Improvement Trust. GoodLeap is the leading US point-of- sale platform for sustainable home solutions, enabling homeowners to pay for sustainable home improvements, such as solar panels and energy-efficient windows. 38 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Building more inclusive communities and societies In line with our focus on inclusion and diversity, Aegon’s businesses make community investments to help support people from within the communities in which they operate. Our community investments are also an opportunity for Aegon employees to support Aegon’s purpose and sustainability ambitions by contributing to a healthier and fairer society. Through our Global Community Investment Framework, we pay particular attention to initiatives that promote social and financial empowerment within our local communities. For social empowerment, we seek partnerships that increase the opportunities and skills of people in our communities, expand their networks, provide access to essential services, and enable them to manage their financial health. For financial empowerment, our partnerships focus on building financial awareness, knowledge, and skills, and giving people the tools to become more financially resilient. In 2023, Aegon supported 420 charities and good causes. Our donations amounted to EUR 7.6 million, a 16.6% decrease compared with 2022. Much of this investment was driven by our Charitable Donations Standards, which require country units to allocate at least 50% of their annual donations to causes that directly support financial security and personal wellbeing. Aegon employees recorded 20,634 volunteer hours in 2023 (equivalent to EUR 1.5 million, based on volunteers’ average salaries). Anti-corruption and anti-bribery, including whistleblower protection Business conduct is a fundamental area of focus for Aegon. The subject is heavily influenced by legal requirements, and includes aspects ranging from business ethics to anti- corruption and bribery, and whistle-blower protection. Further information on these topics can be found on page 418. Responsible tax Aegon makes a valuable economic and social contribution to the communities in which it operates through the company’s own tax payments, as well as the collection and payment of third-party taxes. We seek to pay “fair taxes,” namely by paying the right amounts of taxes in the right places. Published online, our Global Tax Policy outlines our approach to responsible tax, which seeks to align the long- term interests of our customers, employees, business partners, investors, and wider society. Aegon adheres to the VNO-NCW Tax Governance Code (as published on https://www.vno-ncw.nl/taxgovernancecode) for further details, please refer to Aegon’s Global Tax Report. Aegon colleagues join forces for Global Force for Good Week In May 2023, Aegon’s businesses and partnerships around the world came together for the company’s first Global Force for Good Week. More than 2,000 colleagues participated in the event, representing over 20 different Aegon offices. The event was overseen by a global taskforce made up of colleagues from a wide range of backgrounds and disciplines. In total, more than 200 worthy local causes benefitted from Aegon’s support during the week. 39 Integrated Annual Report 2023 | Creating sustainable value for our stakeholders in 2023 Financial markets in 2023 were dominated by inflation levels above those targeted by central banks, as well as a continued interest rate volatility. Equity markets were volatile as well, but ended the year strong. Adiditionally, markets were influenced by uncertain political situations in several countries: most prominently the continued war in Ukraine, and the escalation of the conflict between Israel and Hamas in the fourth quarter of 2023. Performance in 2023 40 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information These developments impacted Aegon’s performance during the year. While the UK workplace business saw good new business inflows, the performance of the UK retail and asset management businesses was challenged. Despite this, Aegon maintained solid financial results and strong capital positions. The company delivered on its targets and on the guidance given at the start of the year, reporting for the first time under the new IFRS 9 and IFRS 17 accounting standards. Aegon’s performance this year provides a solid foundation for achieving its 2025 financial targets set out at the Capital Markets Day in June 2023. Financial performance The operating result amounted to EUR 1.5 billion in 2023, which was a decrease of 17% compared with 2022. The operating result was determined by the release of the Contractual Service Margin and of the Risk Adjustment, both of which were determined pursuant to IFRS 17, partly offset by experience variances and by the result from onerous contracts. The decrease of the operating result was driven by a decrease in the net investment result following management actions such as the reinsurance of a universal life portfolio and assumption updates, as well as lower revenues from fee business following outflows and adverse market movements. Our net result amounted to a loss of EUR 199 million for 2023. The operating result was more than offset by Other charges from the completion of the transaction with a.s.r. and from model and assumption changes, as well as one-time investments in the US. In addition, realized losses on bond sales contributed unfavorably to the net loss but were offset by gains in the Other Comprehensive Income in shareholders’ equity. The capital ratios of Aegon’s businesses in the US and UK increased somewhat over the year and remained above their respective operating levels. This underscores the effectiveness of the actions we have taken to improve our risk profile and reduce the volatility of our capital position. This includes management actions on the US Universal Life portfolio – where we reinsured further parts of the portfolio and bought back investor-owned policies – and further approvals for long-term care rate increases. In the UK, the increase of the UK Solvency II ratio mainly reflects a benefit from the risk margin reform by the UK regulator. Free cash flows decreased from EUR 780 million in 2022 to EUR 715 million in 2023, and contributed – together with the cash proceeds of EUR 2.2 billion from the transaction with a.s.r. – to the increase in Cash Capital at Holding to EUR 2.4 billion by the end of 2023, above the operating range of EUR 0.5 billion to EUR 1.5 billion. As announced with the transaction, Aegon launched a EUR 1.5 billion share buyback program, of which 54% had been completed at the year-end of 2023. In addition, Aegon has executed a EUR 200 million share buyback program in the first half of the year, in line with its intentions to return surplus cash capital to shareholders. As a result of the transaction with a.s.r., we announced to reduce our gross financial leverage by up to EUR 700 million of which EUR 500 million was implemented by the end of the year bringing the gross financial leverage to EUR 5.1 billion. As a result of the progress we have made, both strategically and financially, we will propose a final dividend for 2023 of 16 eurocents per common share. This brings the full-year dividend to 30 eurocents per common share, compared with 23 eurocents over 2022. At our 2023 Capital Markets Day, we set new financial targets for the coming years. We aim for approximately EUR 1.2 billion of operating capital generation in 2025, barring unforeseen circumstances. This reflects an expected increase in new business as we aim to profitably grow our US business. Free cash flow, including the dividends that we expect to receive from a.s.r., is expected to increase to approximately EUR 800 million in 2025. We target a dividend over 2025 of around 40 eurocents per common share, 10 cents more than proposed for 2023. Further information on our performance in 2023 can be found in the “Results of operations” section on page 104. Financial targets for 2025 1 Reduce gross financial leverage Increase operating capital generation 2 Grow free cash flows Increase dividend to shareholders Around EUR 5.0 billion Around EUR 1.2 billion Around EUR 0.40 per share Around EUR 800 million 1 Barring unforseen circumstances, and dividend subject to Board and other relevant approvals. 2 Before holding and funding expenses. 41 Integrated Annual Report 2023 | Performance in 2023 This page intentionally left blank. 42 | Integrated Annual Report 2023 About Aegon Governance and risk management Financial information Sustainability information Governance and risk management 2023 44 Boards and Governance 44 Letter from the Chairman of the Board 46 Corporate governance 51 Sustainability governance 52 Composition of the Board and Executive Committee 58 Report of the Board of Directors 66 Remuneration Report 83 Risk and capital management 83 Risk management 89 Capital and liquidity management 95 Regulation and compliance 95 Regulation and supervision 97 Code of Conduct 98 Conformity Statement 43 Integrated Annual Report 2023 | Letter from the Chairman of the Board 2023 was another important year of transition as Aegon began a new chapter in its transformation and took further steps to create value for its stakeholders. The year was marked by the completion of several important milestones for Aegon that required the close attention of the Board of Directors. I am pleased with the progress that Aegon is making in its ongoing transformation, and with the commercial momentum in key markets. One such step was the closure of the transaction to combine Aegon's Dutch pension, life and non-life insurance, banking, and mortgage activities with a.s.r. to create a leading Dutch insurance company. The Board closely monitored the transaction with a.s.r., including the post-closing process. The almost 30% stake in a.s.r. allows Aegon to benefit from the synergies and commercial opportunities this combination will generate. Furthermore, the associated EUR 1.5 billion share buyback program, which uses the majority of the cash proceeds from this transaction, is proceeding well. The completion of the transaction resulted in changes to Aegon's corporate structure and regulatory landscape. In particular, as the company no longer had a regulated insurance entity in the Netherlands, a new group supervisor was required. Following discussions in the college of supervisors, the Bermuda Monetary Authority (BMA) informed Aegon that it would become its group supervisor if the company were to move its legal domicile to Bermuda. The Board of Directors closely reviewed the implications of the redomiciliation from the perspective of all stakeholders. After extensive discussions with Aegon’s leadership and external advisors, the Board concluded that the proposed move is in the best interest of the company’s stakeholders and provides the company with the stability needed to continue executing its strategy. We therefore strongly supported the change in supervisor as well as the move William Connelly Chairman Board of Directors, Aegon 44 | Integrated Annual Report 2023 Sustainability information Financial information Governance and risk management About Aegon of the company’s legal seat. On behalf of the Board, I would like to thank Aegon's former group supervisor, the Dutch Central Bank (DNB), for the pleasant and efficient cooperation over the years. We look forward to further fostering a fruitful relationship with our new group supervisor, the Bermuda Monetary Authority. The redomiciliation of Aegon has also resulted in Aegon adopting a new governance structure. This includes the introduction of a one-tier board, comprising the members of the Supervisory Board under the previous framework – in a non-executive role – and the CEO as an Executive Director. The Board has also been involved in the successful implementation of the new structure. As part of the engagement process with stakeholders on this topic, amendments were made to the governance framework to further enhance shareholder rights. The Board was pleased with the constructive dialogue with stakeholders, as well as the outcome. Engagements with stakeholders During this important year of transition, it was more important than ever to maintain close engagement with Aegon's shareholders and other stakeholders. In addition to the redomiciliation to Bermuda, a key governance issue discussed was the proposed changes to Aegon's remuneration policy, with the new policy set to be voted on by shareholders at the 2024 Annual General Meeting (AGM). A highlight of the engagement calendar in 2023 was Aegon's Capital Markets Day (CMD) in June. In light of the transformation process the company is in, the CMD was an opportunity for Aegon to showcase the strong position and ambitions of its businesses in the United States. Aegon's leadership also presented its plans and financial targets for the coming three years, which include a meaningful reallocation of capital from Financial Assets to Strategic Assets. This will improve both the risk profile and profitability of the US businesses. The Board of Directors was closely involved in the preparations for the event, which included the official launch of Aegon's new brand and logo, symbolic of a new era for the company. Committed to creating value As we work to ensure the right governance and operational path for the future, Aegon’s leadership and employees remain committed to creating long-term value for all stakeholders and to delivering on the company’s purpose of Helping people live their best lives. This includes not only enabling financial wellbeing for customers, but also having a positive impact on society at large. In 2023, the Board of Directors was pleased to see Aegon make progress on its sustainability ambitions, and particularly on the priority themes of climate change and inclusion and diversity. A notable milestone in Aegon’s commitment to its sustainability approach was the addition of a new climate target to reduce the carbon intensity of Aegon's directly held real estate investments. The increased focus on its sustainability approach is in line with the work Aegon undertook during the year to strengthen its non-financial reporting and controls. This includes preparations for the European Union's Corporate Sustainability Reporting Directive (CSRD), which will apply to Aegon from the 2024 reporting year. The Board welcomes the progress made in this area, including the steps taken to mature the company's double materiality assessment (DMA) process. In the area of financial reporting, the implementation of IFRS 17, which became effective in January 2023, was another important focus for the Board of Directors. Having assisted Aegon extensively in preparing for the introduction of the new standards in 2022, our attention turned to the implementation process. The priority was to ensure this was well managed and that the decisions made in relation to the implementation of IFRS 17 were well founded. Following regular discussions with Aegon's management and our outside advisors on this issue, we are satisfied with the implementation process. A strong foundation to begin the next chapter The Board welcomes the steps Aegon took in 2023 to drive the business to its full potential and begin the next chapter of its transformation. We fully support Aegon's leaders as they take the necessary actions to adapt to a changing environment and deliver on the company's ambitions. Similarly, the Board members and I are satisfied that we have fulfilled our responsibilities to Aegon and its stakeholders during this pivotal year. Our efforts were supported by the reappointment of Dona Young. The composition and experience of the Board was again a key consideration in this appointment, as we continued to maintain a good balance in terms of gender diversity, nationality, and background. I also welcome the recent proposal to appoint Albert Benchimol to the Board of Directors for a four-year term and the most recent proposal to reappoint Lard Friese as Executive Director and CEO at the upcoming Annual General Meeting of Shareholders (AGM) on June 12, 2024. On behalf of the members of the Board, I would like to thank Aegon's employees around the world for their important contribution to the company's purpose and strategic goals. As always, I am grateful to Aegon's investors for their continued confidence in the company and its people as we embark together on this next phase of our transformation. The Hague, the Netherlands, April 3, 2024 William L. Connelly Chairman Board of Directors, Aegon 45 Integrated Annual Report 2023 | Letter from the Chairman of the Board Corporate governance and Corporate Governance Statement Aegon is a Bermuda exempted company with liability limited by shares, having its registered office in Hamilton, Bermuda. Aegon has its principal place of business in The Hague, the Netherlands, where its headquarters are. Aegon is registered with the Bermuda Registrar of Companies under number 202302830 and the Dutch trade register under number 27076669. Aegon, as a Bermuda company, is subject to Bermuda law and its governance is predominantly determined by Bermuda law, its bye-laws, its memorandum of continuance and its board regulations. On December 31, 2023, Aegon qualified as a non-resident company under the Dutch Non-Resident Company Act, due to which certain Dutch legal requirements, mainly relating to drawing up the annual accounts in accordance with Title 9 of Book 2 of the Dutch Civil Code, will apply. As Aegon is a company established in Bermuda, the Dutch Corporate Governance Code does not apply to Aegon. The shareholders Listing and shareholder base Aegon’s common shares are listed on Euronext Amsterdam and the New York Stock Exchange. Aegon has institutional and retail shareholders around the world. More than three- quarters of shareholders are located in the United States, the Netherlands, and the United Kingdom. Aegon’s largest shareholder is Vereniging Aegon, a Dutch association with a special purpose to protect the broader interests of the company (Aegon) and its stakeholders. General Meeting of Shareholders A General Meeting of Shareholders (the “General Meeting”) is held at least once a year and, if deemed necessary, the Board of Directors (the “Board”) of the Company may convene an Extraordinary General Meeting. The main function of the General Meeting is to decide on (re)appointments to the Board, appointment of the auditor, the amendments of the bye-laws, adoption of the remuneration policy, approval of resolutions of the Board entailing a significant change in the identity or character of the Company or its business and any issue of Aegon shares exceeding 10% of Aegon issued share capital unless the Board determines that the issuance of shares is necessary or conducive for purposes of safeguarding, conserving or strengthening the capital position of Aegon. At every annual General Meeting, the Board shall present shareholders with the annual accounts to be discussed during the meeting. The Board shall also annually present shareholders with a remuneration report that shall be put to an advisory vote, which shall not be binding on the Board or the Company. Convocation A General Meeting must be convened at least 30 days prior to the day of the General Meeting and shall be called by way of a press release and publication on the website. The notice shall specify the place, day and time of the meeting, the record date, means of electronic communication and the agenda of the meeting. General Meetings will be convened by the Board. Shareholders representing at least ten per cent (10%) of the paid-up share capital may request a General Meeting. Shareholders representing at least one per cent (1%) of the issued capital or one hundred (100) or more shareholders jointly may request one or more items to be added to the agenda of a General Meeting. Such a request must be received by the Company not less than six (6) weeks before the General Meeting. Matters that are not reserved for, or do not require a resolution of the General Meeting pursuant to the bye-laws or Bermuda law, may only be included as a non-voting discussion item that shall be non- binding to the company and the board unless otherwise and at its sole discretion determined by the Board. Record date The record date is used to determine shareholders' entitlements with regard to their participation and voting rights in a General Meeting. The record date may be determined by the Board and may not be more than sixty (60) days before or later than twenty (20) business days before the date fixed for the General Meeting of Shareholders. Attendance Every shareholder is entitled to attend the General Meeting and vote either in person or by proxy granted in writing. This includes proxies submitted electronically. All shareholders wishing to take part must provide proof of their identity and shareholding and must notify the company ahead of time of their intention to attend the meeting. Aegon also solicits proxies from New York registry shareholders in line with common practice in the United States. Voting at the General Meeting At the General Meeting, each common share carries one vote. In the absence of a Special Cause, Vereniging Aegon casts one vote for every 40 common shares B it holds. 46 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon The Board of Directors Aegon has a single tier Board consisting of eight Non- Executive Directors and one Executive Director. Details on the composition of the Board can be found on page 52. Subject to the provisions of the Bermuda Companies Act and the Company bye-laws, the Board manages and conducts the business of Aegon and is responsible for the general affairs of the Company, which includes setting the strategy of the Company. The Board may exercise all the powers of the Company except those powers that are required by the Bermuda Companies Act or the Company bye-laws to be exercised by the General Meeting. The members of the Board owe a fiduciary duty to Aegon to act in good faith in their dealings with or on behalf of Aegon and exercise their powers and fulfil the duties of their office honestly. In the exercise of its duties the Board shall take into account the long-term consequences of decisions, sustainability and the interest of all corporate stakeholders. For the purposes of a Director’s duty to act in the way he considers, in good faith, is in the best interests of the Company, the Director shall not be required to regard the benefit of any particular stakeholder interest or group of stakeholder interests as more important than any other. Composition of the Board The General Meeting appoints the members of the Board. If the appointment of a member of the Board is proposed by the Board, the General Meeting resolution requires a simple majority of the votes cast, while otherwise, the resolution requires a two-thirds majority of the votes cast, which majority must represent more than half of the of the then issued and outstanding shares. Members of the Board will be appointed for a term of not more than four years and may be reappointed thereafter. After 12 years, a Non-Executive Director will no longer be considered independent. Aegon aims to ensure that the composition of the company's Board is in line with Aegon’s Inclusion and Diversity Policy and is as such well- balanced in terms of professional background, geography, gender, and other relevant aspects of this policy. A profile, which is published on aegon.com as schedule to the board regulations, has been established that outlines the required qualifications of the members of the Board. If the removal or suspension of a member of the Board is proposed by the Board, the General Meeting resolution requires a simple majority of the votes cast, while otherwise, the resolution requires a two-thirds majority of the votes cast, which majority must represent at least half (1/2) of the then issued and outstanding shares. The Board determines the remuneration and other terms of service of the Executive Director and the Non-Executive Directors, with due observance of the remuneration policy for the Board. This remuneration policy is adopted by the General Meeting ultimately at the fourth annual general meeting held after the General Meeting in which the remuneration policy was most recently adopted. The Board may, subject to its control, delegate all powers, authorities, and discretions relating to the day-to-day- operations and general business and affairs of Aegon to Aegon's Chief Executive Officer (the “CEO”). The Board oversees the execution of its responsibilities and delegated powers, authorities and discretions by the CEO and any other person or committee to which the Board has delegated any of its duties and responsibilities and is ultimately responsible for the fulfillment of the Board’s duties by them. Committees The Board has four committees compromising solely of Non-Executive Directors. These committees are the: • Audit Committee • Risk Committee • Compensation and Human Resource Committee • Nomination and Governance Committee. Please see page 62 for the composition of the Board’s committees and the Board Report for more information on the functioning of these committees The Chief Executive Officer The CEO is a member of the Board of Directors and is responsible for the day-to-day management and general business and affairs of the Company and the Group. In particular, the CEO is entrusted with all of the Board’s powers, authorities, and discretions in relation to the operational running of the Company, particularly powers, authorities, discretions as to such matters including but not limited to: the operational running of the Company and the Business, developing the Company’s strategy for consideration, determination and approval by the Board and the implementation of such strategy and managing performance of the business. Lard Friese is the Chief Executive Officer of Aegon. The Executive Committee The members of Aegon's Executive Committee work alongside the CEO and help oversee operational issues and the implementation of Aegon’s strategy. Members are drawn from Aegon's functional, business, and country units, and have both regional and global responsibilities. This ensures that Aegon is managed as an integrated international business. The Executive Committee provides vital support and expertise in pursuit of the company's strategic objectives. Please see page 52 for the composition of the Executive Committee. Capital, significant shareholders, and exercise of control As a publicly listed company, Aegon is required to provide the following detailed information regarding any structures or measures that may hinder or prevent a third party from acquiring the company or exercising effective control over it. 47 Integrated Annual Report 2023 | Corporate governance The capital of the company Aegon has an authorized capital of EUR 720 million, divided into 4 billion common shares and 2 billion common shares B, each with a nominal value of EUR 0.12. As of December 31, 2023, a total of 1,814,726,912 common shares and 389,759,240 common shares B had been issued, whereby the common shares comprise 82% and the common shares B comprise 18% of the issued capital. Depository receipts for Aegon shares are not issued with the company's cooperation. As per the Dutch act regarding the conversion of bearer shares, all 16,040 bearer shares outstanding at December 2020 have been converted into registered shares held by the company as per January 1, 2021. Until January 1, 2026, and upon request of a holder of a certificate of a bearer share, the company will provide the holder of such a valid certificate of a bearer share with a registered share as a replacement of the bearer share. Each common share carries one vote. There are no restrictions on the exercise of voting rights by holders of common shares. All issued and outstanding shares B are held by Vereniging Aegon, the company's largest shareholder. The nominal value of the common shares B is equal to the nominal value of a common share. This means that common shares B also carry one vote per share. However, the voting rights attached to common shares B are subject to restrictions as laid down in the Voting Rights Agreement, under which Vereniging Aegon may cast one vote for every 40 common shares B it holds in the absence of a Special Cause. The financial rights attached to a common share B are one- fortieth (1/40th) of the financial rights attached to a common share. The rights attached to the shares of both classes are otherwise identical. For the purpose of the issuance of shares, reduction of issued capital, the sale and transfer of common shares B or otherwise, the value or the price of a common share B is determined as one-fortieth (1/40th) of the value of a common share. For such purposes, no account is taken of the difference between common shares and common shares B in terms of the proportion between financial rights and voting rights. Significant shareholdings On December 31, 2023, Vereniging Aegon, Aegon's largest shareholder, held a total of 313,944,810 common shares and 381,813,800 common shares B. Under the terms of the 1983 Merger Agreement, as amended in May 2013, Vereniging Aegon has the option to acquire additional common shares B. Vereniging Aegon may exercise its call option to keep or restore its total stake to 32.6% of the voting rights, irrespective of the circumstances that caused the total shareholding to be or become lower than 32.6%. During 2023, the following agreements have been concluded between Aegon and Vereniging Aegon. On August 16, 2023, the members of Vereniging Aegon voted to instruct the board of Vereniging Aegon, subject to the board’s fiduciary duties, to vote all of Vereniging Aegon’s Common Shares and Common Shares B (based on one vote per 40 Common Shares B) at Aegon’s next extraordinary general meetings on extraordinary general meetings of September 29, 2023 and September 30, 2023 in favor of Aegon’s redomiciliation from the Netherlands to Bermuda, by way of (i) a conversion into a Luxembourg S.A. followed by (ii) a conversion into a Bermuda Ltd. (the “Redomiciliation”). Following such vote of the members of Vereniging Aegon, the board of Vereniging Aegon is obligated, pursuant to the terms of the Voting Undertaking Agreement, dated as of June 29, 2023, between Aegon and Vereniging Aegon, and subject to the board’s fiduciary duties, to vote all of such shares in favor of the Redomiciliation. On December 8, 2023, Aegon entered into a share repurchase agreement with Vereniging Aegon, pursuant to which the Vereniging Aegon agreed to participate in the second and third tranche of the Aegon’s current 1.5 billion Euro share buyback program and Aegon agreed to repurchase a certain number of Common Shares from Vereniging Aegon for an aggregate consideration equal to EUR 139.5 million Euro which will be equally distributed over the total number of trading days during the remainder of the current share buy back program of Aegon. The number of Common Shares that Aegon will repurchase from Vereniging Aegon will be determined based on the daily volume-weighted average price per common share on Euronext Amsterdam on a weekly basis. On December 18, 2023, Aegon repurchased 112,619,440 common shares B from Vereniging Aegon for the amount of EUR 14,804,951.58 based on 1/40th of the Value Weighted Average Price of the common shares of the five trading days preceding this transaction. The repurchase of common shares B was executed to bring the aggregate holding of voting shares by Vereniging Aegon in Aegon more in line with its special cause voting rights of 32.6% following the completion of the Share Buy Back Programs, initiated by Aegon in July 2023 following the completion of the transaction with a.s.r. For an overview of other significant shareholders, please see paragraph “other major shareholders” in the chapter Major Shareholders on page 356. 48 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Special control rights The common shares and the common shares B offer equal full voting rights, as they have equal nominal value (EUR 0.12). The Voting Rights Agreement entered into between Vereniging Aegon and Aegon provides that under normal circumstances, that is, except in the event of a Special Cause, Vereniging Aegon is not allowed to exercise more votes than is proportionate to the financial rights represented by its shares. This means that in the absence of a Special Cause, Vereniging Aegon may cast one vote for every common share it holds and one vote only for every 40 common shares B it holds. In the event of a Special Cause, Vereniging Aegon may cast one vote for every common share and one vote for every common share B. A Special Cause may include: • The acquisition by a third party of an interest in Aegon amounting to 15% or more • A tender offer for Aegon shares, or • A proposed business combination by any person or group of persons, whether acting individually or as a group, other than in a transaction approved by the company’s Board If Vereniging Aegon, acting at its sole discretion, determines that a Special Cause has arisen, it must notify the General Meeting of Shareholders. In this event, Vereniging Aegon retains full voting rights on its common shares B for a period limited to six months. Vereniging Aegon would, for that limited period, command 32.6% of the votes at a General Meeting of Shareholders. Based on the Voting Rights Agreement, Vereniging Aegon has a right to, at its own discretion, take the decision to exercise its full voting rights on common shares B. Vereniging Aegon may exercise this right unilaterally and independent of Aegon and therefore also irrespective of any decisions of the Board of Aegon. Issue and repurchase of shares In accordance with Bermuda law, the Board will be authorized to issue Aegon shares up to Aegon Ltd.’s authorized capital. However, the bye-laws determine that any issue of Aegon shares exceeding 10% of Aegon’s issued share capital, requires a resolution of the General Meeting, unless the Board determines that the issuance of shares is necessary or conducive for purposes of safeguarding, conserving or strengthening the capital position of Aegon. As a result, other than in the case as described in the previous sentence, any transaction which would require the issuance of more than 10% of Aegon’s issued share capital will require shareholder approval. In September 2023, Aegon announced that it will propose an amendment to its bye-laws on the Annual General Meeting 2024, to include in the bye-laws that upon the issuance of common shares, each holder of common shares will have pre-emptive rights in proportion to the number of common shares held by such shareholder and that the General Meeting can authorize the Board to limit or exclude pre- emptive rights. Annually Aegon will request (i) an authorization to exclude pre-emptive rights for up to 10% of the issued share capital, and (ii) an authorization to exclude pre-emptive rights for share issuances for purposes of safeguarding, conserving, or strengthening Aegon’s capital position. Issuances for equity compensation plans or against a non- cash contribution will be excluded from pre-emptive rights. Aegon is entitled to acquire its own fully paid-up shares, providing it acts within the parameters set by Bermuda law and the Dutch Non-Resident Companies Act. In September 2023, Aegon confirmed that it will propose an amendment to its bye-laws at the Annual General Meeting of Shareholders 2024, to include in the bye-laws that a resolution to declare a final dividend and a resolution regarding the acquisition of own shares by Aegon will require an authorization from the General Meeting. Aegon will request this authorization annually. Transfer of shares There are no restrictions on the transfer of common shares. Common shares B can only be transferred with the prior approval of Aegon's Board. Aegon has no knowledge of any agreement between shareholders that might restrict the transfer of shares or the voting rights pertaining to them. Significant agreements and potential change of control Aegon is not party to any significant agreements that would take effect, alter, or terminate as a result of a change of control following a public offer for the outstanding shares of the company, other than those customary in financial markets (for example, financial arrangements, loans, and joint venture agreements). Share plan Senior executives at Aegon companies and some other employees are entitled to variable compensation of which part is granted in the form of shares. For further details, please see the Remuneration Report on page 66 and note 44 of the notes to Aegon´s consolidated financial statements on page 315. Under the terms of existing share plans the vesting of granted rights is predefined. The shares shall vest as soon as possible in accordance with payroll requirements of the relevant subsidiary after the adoption of the company's Integrated Annual Report at the Annual General Meeting in the year of vesting of these shares. Appointing, suspending, or dismissing Board members The General Meeting appoints the members of the Board. If the appointment of a member of the Board is proposed by the Board, the General Meeting resolution requires 49 Integrated Annual Report 2023 | Corporate governance a simple majority of the votes cast, while otherwise, the resolution requires a two-thirds majority of the votes cast, which majority must represent more than half of the issued share capital. Members of the Board will be appointed for a term of not more than four years. If the removal or suspension of a member of the Board is proposed by the Board, the General Meeting resolution requires a simple majority of the votes cast, while otherwise, the resolution requires a two-thirds majority of the votes cast, which majority must represent more than half of the issued share capital. Amending the bye-laws The Board resolves on an amendment of the bye-laws. In order for such amendment to take effect, it must be approved by the General Meeting. An amendment of the memorandum of continuation needs to be approved by the Board and the General Meeting. Under Bermuda law, shareholders who, alone or jointly, represent at least 20% of Aegon Ltd.’s paid-up share capital or any class thereof have the right to, within 21 days after a resolution to amend the memorandum of continuation has been adopted by the General Meeting, apply to the Supreme Court of Bermuda for an annulment of such amendment of the memorandum of continuation, other than an amendment which alters or reduces Aegon’s share capital as provided in Bermuda law. No application may be made by Shareholders voting in favor of the amendment. Diversity and Management and Control systems Management and Control Systems relating to financial reporting Information on Management and control systems relating to the process of financial reporting can be found on page 88. Diversity Information on Diversity can be found on page 34. 50 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Sustainability governance Key roles Aegon’s Board of Directors has ultimate oversight over sustainability. Through its Nomination and Governance Committee, the Board of Directors is advised and kept appraised of business and regulatory developments regarding sustainability. Advice on Aegon’s sustainability approach is provided by the Global Sustainability Board (GSB), which is supported by the Corporate Sustainability team. The GSB is a senior management committee established in December 2021, to enhance overall governance and oversight of Aegon’s company-wide approach to sustainability. The GSB meets quarterly and advises the Executive Committee on Aegon’s strategic sustainability approach, including the two priority themes: climate change, and inclusion and diversity. It is chaired by the CEO of the Americas and consists of senior- level representatives from across the company, including five members of the Executive Committee. The GSB’s core function is to steer and strengthen the sustainability approach across Aegon’s business units, and it is supported by the local sustainability boards. This includes the validation of Aegon’s double materiality assessment as required by the CSRD. This includes the validation of Aegon's double materiality assessment, which assesses sustainability measures, as required by the CSRD. Key actions include formulating sustainability-focused commitments, key performance indicators (KPIs), and targets; and tracking these. Incentives As per our Remuneration Policy for the Executive Director, at least 50% of the CEO variable compensation must be determined by non-financial performance indicators, where at least one must be ESG-related. Moreover, a significant risk or compliance incident related to ESG may result in a malus adjustment or claw-back of the CEO’s variable compensation. Risk management The Group Risk & Capital Committee (GRCC) oversees the Financial Risk Management’s climate scenarios that analyze the potential impacts of climate change on our financial accounts. The Non-Financial Risk Committee (NFRC) oversees Risk Governance’s annual climate risk assessment that identifies possible physical and transition risks that could impact Aegon. The Compliance function conducts Aegon’s biennial Human Rights Risk Assessment. The Compliance function also annually assesses ethics and culture via the Systematic Integrity Risk Assessments (SIRA), part of which is to assure these are in compliance with the Code of Conduct and Aegon’s core values. This is also overseen by the NFRC. 51 Integrated Annual Report 2023 | Sustainability governance Composition of the Board and Executive Committee Members of the Executive Committee 1 1 Per September 30, 2023, Aegon’s Management Board was renamed Executive Committee. Lard Friese (1962, Dutch) CEO and Chairman of the Executive Committee, and executive member of the Board of Directors of Aegon Ltd. Matthew J. Rider (1963, American) CFO and member of the Executive Committee Matt Rider began his career at Banner Life Insurance Company and held various management positions at Transamerica, Merrill Lynch Insurance Group, and ING before joining Aegon. From 2010 to 2013, he was Chief Administration Officer and a member of the Management Board at ING Insurance, based in the Netherlands. In this role he was responsible for all ING's insurance and asset management operations, and specifically for Finance and Risk Management. Mr. Rider joined Aegon on January 1, 2017, and is CFO and member of the Executive Committee of Aegon. Elisabetta Caldera (1970, Italian) Chief Human Resources Officer and member of the Executive Committee Elisabetta Caldera started her career in Human Resources (HR) in 1994 at Foster Wheeler and soon moved to ABB Alstom. In 2004, she joined Vodafone Italy where she was appointed Human Resources and Organization Director and member of the Management Board Vodafone Italy. Ms. Caldera moved to Vodafone Group in UK as Human Resources Director for the Global Technology function and finally was appointed as HR Director for Europe Cluster & Egypt in 2018. Ms. Caldera joined Aegon on June 1, 2021, as Chief HR Officer and is a member of Aegon's Executive Committee. Ms. Caldera is a former member of the Supervisory Board of Renantis (formerly known as Falck Renewable). Will Fuller (1971, American) CEO of Aegon Americas and member of the Executive Committee Will Fuller has 30 years of experience in financial services, including life insurance, annuities, retirement plans and wealth management. Prior to joining Aegon, Mr. Fuller served as Executive Vice President of Lincoln Financial Group. His responsibilities included leading growth strategies, product and distribution innovation, and governance. His previous experience also includes Merrill Lynch, where he was responsible for product and distribution for Wealth Management in the Americas. Mr. Fuller was appointed as a member of Aegon's Executive Committee in March 2021. He has been actively engaged in the financial services industry, most recently in forming the Alliance for Lifetime Income were he serves as Operating Committee Chairman. Mr. Fuller is a board member of the American Council of Life Insurers and LL Global, Inc. (LIMRA/LOMA), and a former board member of Forum for Investor Advice, Money Management Institute, and Insured Retirement Institute. 52 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Mike Holliday-Williams (1970, British) CEO of Aegon UK and member of the Executive Committee Mike Holliday-Williams started his career with WHSmith in 1991 as a graduate trainee, working as a Retail Manager in many UK stores and in Business Development. In 1997, he joined Centrica where he had several general management and marketing roles in British Gas, before becoming the Residential & Marketing Director of Centrica Telecoms/One.Tel in 2004. In 2006, Mr. Holliday-Williams joined RSA, becoming the UK Managing Director of Personal Lines in 2008, responsible for MORE THAN, Partnerships, and the Broker businesses. In 2011, he moved to Copenhagen to become the CEO of RSA Group's Scandinavian businesses, Codan A/S and Trygg-Hansa, and he also became a member of the RSA Group Executive Board. In 2014, he moved to Direct Line Group (DLG) to become MD of the Personal Lines business, joining the Board of DLG in February 2017. Mr. Holliday-Williams joined Aegon UK in October 2019, to take over as CEO. He became a member of Aegon's Executive Committee in March 2020. Astrid Jäkel (1977, German) Chief Risk Officer and member of the Executive Committee Astrid Jäkel has 20 years of experience in the European and global insurance sectors. She joined Aegon from the international management consultancy firm Oliver Wyman where she was a partner in the European Insurance and Asset Management Practice, co-leader of the European Insurance Financial Effectiveness team as well as a member of the Board of Oliver Wyman's Swiss subsidiary. Her consulting work focused on high-impact risk, capital, asset liability and investment management topics. Ms. Jäkel worked with leading European and global insurers on a broad range of projects to help transform and optimize their risk and balance sheet management capabilities for market, credit, insurance, and non-financial risks. Ms. Jäkel was appointed CRO of Aegon and member of the Aegon’s Executive Committee in March 2022. Her responsibilities include managing Aegon’s Group Risk and Actuarial functions, along with maintaining the Group’s Risk Management framework and overseeing the risk management capabilities. Marco Keim (1962, Dutch) CEO of Aegon International and member of the Executive Committee Marco Keim began his career with accountancy firm Coopers & Lybrand/Van Dien, before moving to the aircraft manufacturer Fokker Aircraft and NS Reizigers, part of the Dutch railway company, NS Group. In 1999, he joined Swiss Life in the Netherlands as a member of the Board and was appointed CEO three years later. Mr. Keim was appointed CEO of Aegon the Netherlands and member of Aegon's Executive Committee in June 2008. From 2017 to 2020, Mr. Keim headed Aegon's operations on mainland Europe. Since January 2020, Mr. Keim is responsible for Aegon’s insurance joint ventures in Brazil and China, its businesses in Spain & Portugal, its high-net- worth insurance business, as well as several ventures in Asia. Mr. Keim is a former member of the Supervisory Board of Eneco Holding N.V. Onno van Klinken (1969, Dutch) General Counsel and member of the Executive Committee Onno van Klinken has almost 30 years’ experience providing legal advice to a range of companies and leading Executive Board offices. Mr. Van Klinken started his career at Allen & Overy, and previously worked for Aegon between 2002 and 2006. He then served as Corporate Secretary for Royal Numico, before it was acquired by Groupe Danone. His next position was as General Counsel for the Dutch global mail and express group TNT, where he served from 2008 until the legal demerger of the group in 2011. This was followed by General Counsel positions at D.E. Master Blenders 1753 and Corio N.V. Mr. Van Klinken rejoined Aegon in 2014 as General Counsel responsible for Group Legal, Compliance, the Board Office, and Government and Policy Affairs. Mr. Van Klinken has been a member of Aegon's Executive Committee since August 2016. Mr. Van Klinken was appointed member of the Board of Stichting Continuïteit SBM Offshore in December 2016. 53 Integrated Annual Report 2023 | Composition of the Board and Executive Committee Bas NieuweWeme (1972, Dutch) Global CEO of Aegon Asset Management and member of the Executive Committee Bas NieuweWeme was appointed Global CEO of Aegon Asset Management and member of the Executive Committee in June 2019. Having obtained a Master of Laws (2000) and an Executive MBA in 2007, Mr. NieuweWeme has worked in global investment management for more than 20 years. The majority of this time was spent in various management positions within ING Investment Management Americas and Voya Investment Management. In 2016, he was named Global Head of the Client Advisory Group and a member of the management team at PGIM Fixed Income and Global Head of the Institutional Relationship Group at PGIM, Prudential Financial's global investment management business. He serves as Vice-Chairman of the supervisory board of La Banque Postal Asset Management. He is also a member of the Board of Directors of The Netherlands-America Foundation (NAF), a member of the Leadership Council of AmeriCares, a non-profit disaster relief and global health organization, and a member of the advisory council of Diversity Project Europe. Duncan Russell (1978, British) Chief Transformation Officer and member of the Executive Committee Duncan Russell has worked most of his professional career in the financial services sector, lastly as CFO and Board member at Admiral Financial Services, the financial services subsidiary of Admiral Group, a UK based insurance company, responsible for finance, analytics, funding, credit risk and pricing. Before joining Admiral Group, Mr. Russell was Head of Group Strategy and Corporate Finance at NN Group N.V., the Netherlands, where he was responsible for capital management, treasury, M&A, and the group's strategy. Before joining NN Group N.V., Mr. Russell held various positions at financial services groups in London. Mr. Russell was appointed Chief Transformation Officer and member of the Executive Committee of Aegon on August 2020. Deborah Waters (1967, American) Chief Technology Officer and member of the Executive Committee Deborah Waters began her career at aerospace group Lockheed Martin in 1989 before moving to software consultancy group Seer Technologies. In 1995, she joined Citigroup Inc., where she held various technology leadership positions in the intervening years. Most recently she served for over five years as Citi's Global Head of Private Bank Operations and Technology. Additionally, Ms. Waters was the Head of Inclusion and Diversity for Citi’s Institutional Client Group Operations and Technology. Previous roles include leading Client Centric and Equities Technology, supporting the Equities, Research, Commercial Bank, Citi Velocity, and Markets Sales businesses. She also served as the Chief Operating Officer for the Markets Technology organization during her tenure there. Before moving to Markets Technology, Ms. Waters managed Markets and Operational Risk Technology for the organization where she started as a developer of risk solutions. Ms. Waters joined Aegon as of February 2022 as Chief Technology Officer and is a member of Aegon's Executive Committee. Ms. Waters is member of the Board of Directors of RanMarine Technology BV (not-listed). 54 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Board of Directors 1 1 Per September 30, 2023, Aegon’s Supervisory Board transitioned to the Board of Directors following redomiciliation to Bermuda. William L. Connelly (1958, French) Chairman of the Board of Directors Chairman of the Nomination and Governance Committee Member of the Compensation and Human Resource Committee Bill Connelly started his career at Chase Manhattan Bank, fulfilling senior roles in commercial and investment banking in France, the Netherlands, Spain, the United Kingdom, and the United States. He was appointed to Aegon's Board in 2017 and became Chairman in May 2018. His current term ends in 2025. Mr. Connelly is chairman of the Board of Directors, chairman of the Nomination and Governance Committee and member of the Compensation and Human Resource Committee. Mr. Connelly is an independent Director at the Board of Directors of Société Générale, Chairman of the Board of Directors of Amadeus IT Group S.A., and is a former member of the Board of Directors of Singular Bank, SA. (not listed). Lard Friese (1962, Dutch) CEO and Chairman of the Executive Committee, and (executive) member of the Board of Directors Lard Friese earned a Master of Laws degree at the University of Utrecht. He has worked most of his professional career in the insurance industry, including 10 years at Aegon between 1993 and 2003. He was employed by ING as from 2008, where he held various positions. In July 2014, upon the settlement of the Initial Public Offering of NN Group N.V., he became the CEO of NN Group. During his tenure at NN Group, he led a wide range of businesses in Europe and Asia and created a stable platform for growth and shareholder value. He has extensive experience in the areas of insurance, investment management, customer centricity, mergers and acquisitions, and business transformation. Mr. Friese was appointed CEO Designate as of March 1, 2020, and has been appointed Executive Director of the Board until the end of the AGM to be held in 2024. Mr. Friese is CEO and Chairman of the Executive Committee of Aegon Ltd. Mr. Friese is also a member of the Supervisory Board of ASR Nederland N.V. and a member of the Supervisory Board of Pon Holdings B.V. (non-listed). Mr. Friese is also a member of the Board of Directors of The Geneva Association, the leading global think tank for the insurance industry. Corien M. Wortmann-Kool (1959, Dutch) Vice Chairman of the Board of Directors Member of the Audit Committee Member of the Nomination and Governance Committee Corien M. Wortmann-Kool was Chairman of the Board of Stichting Pensioenfonds ABP, the Dutch public sector collective pension fund until December 2022, and is a former Member of the European Parliament and Vice President on Financial, Economic and Environmental affairs for the EPP Group (European People's Party). She was appointed to Aegon's Board in May 2014, and her current term ends in 2024. She is Vice Chairman of the Board of Directors, and a member of the Audit Committee and the Nomination and Governance Committee. Ms. Wortmann-Kool is a member of the Board of Directors of DSM-Firmenich AG., Chairperson of the Supervisory Board of Netspar, and a member of the Advisory Committee of the Financial Markets Authority. She is a former member of the Supervisory Board of Het Kadaster, and a former member of the Supervisory Board of Save the Children Nederland. 55 Integrated Annual Report 2023 | Composition of the Board and Executive Committee Mark A. Ellman (1957, American) Member of the Nomination and Governance Committee Member of the Risk Committee Mark A. Ellman is a former Vice Chairman Global Origination of Bank of America/Merrill Lynch. Before joining Bank of America/Merrill Lynch, he held various roles in the US insurance industry. These mostly entailed working in corporate finance at large US financial institutions, where he was engaged in M&A advice and transactions, together with equity and debt raisings for insurance companies. He was a founding partner of Barrett Ellman Stoddard Capital Partners. Mr. Ellman was appointed to Aegon's Board in 2017, and his current term ends in 2025. He is a member of the Risk Committee and the Nomination and Governance Committee. Mr. Ellman was a Non-Executive Director of Aegon USA from 2012 to 2017. Karen Fawcett (1962, British) Member of the Risk Committee Member of the Compensation and Human Resource Committee Karen Fawcett was formerly CEO Retail, Brand and Marketing for Standard Chartered Bank, which focused primarily on Asia, Africa, and the Middle East. Her broad career across complex global businesses covers wholesale and retail banking, global strategy, technology transformation, and brand and marketing. Prior to her career in banking, Ms. Fawcett was Partner at global management and information technology consultancy firm Booz, Allen & Hamilton, where she advised insurers, banks, and asset managers on a wide range of strategic, technological, and operational transformations. Ms. Fawcett was appointed to Aegon's Board in May 2022 and her current term ends in 2026. She is a member of the Compensation and Human Resource Committee and a member of the Risk Committee. Ms. Fawcett holds several non-executive director positions, with a portfolio across financial services and digital transformation, education, and climate change mitigation. These positions are with the following non-listed entities: the LGT Group Foundation; Temus; Global Evergreening Alliance; and BetterTradeOff. Ms. Fawcett is a former member of the Board of Directors of INSEAD. Jack McGarry (1958, American) Chairman of the Audit Committee Member of the Compensation and Human Resource Committee Jack McGarry is a former actuary who spent the majority of his career at Unum Group, an NYSE-listed provider of workplace financial protection benefits. He has held various leadership roles in risk management, in finance, as CEO of Unum’s business in the United Kingdom, and CEO of Unum’s Closed Block. His last position at Unum was as Chief Financial Officer (CFO). As CFO, he successfully led the transformation of the finance organization by outsourcing transactional processes, driving automation across the organization, implementing accounting and financial planning & analysis platforms and modelling, and navigating the company through the implementation of tax reform. This experience underscores his in-depth knowledge of the insurance industry and his integral perspective on managing an insurance company. Mr. McGarry was appointed to Aegon’s Board in June 2021, and his current term ends in 2025. Mr. McGarry is Chairman of the Audit Committee and member of the Compensation and Human Resource Committee. 56 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Caroline Ramsay (1962, British) Chairman of the Risk Committee Member of the Audit Committee Caroline Ramsay gained a Master's degree in Natural Sciences in 1984 at Cambridge. She started her professional career at KPMG in Ipswich and London, where she qualified as a Chartered Accountant in 1987. During her long career, Ms. Ramsay gained substantial experience in Finance and Audit at large insurance companies. In addition to her strong financial background, Ms. Ramsay acquired extensive managerial expertise in executive roles at Norwich Union plc (now Aviva plc) and RSA. Ms. Ramsay holds various Non-Executive Board positions. In 2013, she joined the board of Scottish Equitable – and as of 2017 also the boards of Aegon UK plc and Cofunds Ltd. – where she served as the Audit Committee Chair until May 14, 2020. Ms. Ramsay was appointed to Aegon's Board in May 2020 and her current term ends in 2024. She served as Chairman of the Audit Committee and as a member of the Risk Committee until August 2023 and is currently Chairman of the Risk Committee and a member of the Audit Committee. Ms. Ramsay is senior independent Director of the Board of Brit Syndicates Ltd. (non-listed), a member of the Board of Directors of Ardonagh Specialty Holdings Ltd. (non- listed), and a member of the Board of Directors of Tesco Underwriting Ltd. (non-listed). Ms. Ramsay is a member of the FCA Regulatory Decisions Committee and member of the Payment Systems Regulator's Enforcement Decisions Committee. Ms. Ramsay is a former member of the Board of Directors of Aberdeen UK Smaller Companies Growth Trust plc. Thomas Wellauer (1955, Swiss) Member of the Audit Committee Member of the Compensation and Human Resource Committee Thomas Wellauer started his professional career at McKinsey & Company, where he served as Senior Partner and Practice Leader. He held various executive management positions at multi-industries, including financial services, pharmaceuticals, and chemicals. Among others, he served on the Executive Committees of Winterthur, Credit Suisse, Novartis, and Swiss Re. His most recent position from 2010 to 2019 was Group Chief Operating Officer of Swiss Re. During his career, Mr. Wellauer also served as independent Director on the boards of several global companies such as Munich Re and Syngenta. Mr. Wellauer was appointed to Aegon's Board in May 2020, and his current term ends in 2024. He is a member of the Audit Committee and a member of the Compensation and Human Resource Committee. Mr. Wellauer is Chairman of the Board of Directors of SIX Group (not listed), and Chairman of the Board of Trustees of the University Hospital Zurich Foundation. Mr. Wellauer is the former Chairman of the International Chamber of Commerce in Switzerland. Dona D. Young (1954, American) Chairman of the Compensation and Human Resource Committee Member of the Nomination and Governance Committee Member of the Risk Committee Dona D. Young is an executive/board consultant and retired Chairman, President, and Chief Executive Officer of The Phoenix Companies, which was an insurance and asset management company at the time of her tenure. She was appointed to Aegon's Board in 2013, and her current term will end in 2025. She is Chairman of the Compensation and Human Resource Committee, member of the Nomination and Governance Committee, and member of the Risk Committee. Ms. Young is member and Chairman of the Board of Directors of Foot Locker, Inc. Furthermore, Ms. Young is a Director of the Board of Spahn & Rose Lumber Company (not listed), member of the Board of the National Association of Corporate Directors, and independent Director of the Board of Directors of USAA. 57 Integrated Annual Report 2023 | Composition of the Board and Executive Committee Report of the Board of Directors On June 30, 2023, Aegon announced its intention to change its legal domicile from the Netherlands to Bermuda to facilitate the transfer of Aegon’s group supervision from the Dutch Central Bank to the Bermuda Monetary Authority. The change in legal domicile was effectuated following the approval from the Shareholders for the cross-border conversion during the Extraordinary General Meetings of Shareholders held on September 29 and September 30, 2023. Aegon N.V. Aegon N.V. converted into a Luxembourg legal entity, Aegon S.A. Following the completion of the first conversion, Aegon S.A. converted into Aegon Ltd. Following the redomiciliation, Aegon, as a Bermuda Ltd., is subject to Bermuda law and its governance is predominantly determined by Bermuda law, its Bye-Laws, and its Board Regulations. Board of Directors Aegon has a one-tier board consisting of nine Directors. Aegon’s independent Non-Executive Directors are the former Aegon N.V. Supervisory Board members, and Aegon’s CEO, Lard Friese, has joined the Board as the sole Executive Director. The Board manages and conducts the business of the Company and is responsible for the general affairs of the Company, which includes setting and evaluating the Company’s strategy, management’s policies, and the effectiveness with which management implements its policies and overseeing compliance with legal and regulatory requirements. The Board has four committees, comprising solely of Non-Executive Directors: the Audit Committee, the Risk Committee, the Nomination and Governance Committee, and the Compensation and Human Resource Committee. The committees report to the Board on their activities, identifying any matters on which they consider action or improvements are needed, and making recommendations to the Board as to the steps to be taken. For more information about the functioning of the committees, please see the Committee Charters on aegon.com. 2023 topics 2023 has been an important year of transition for Aegon and the Board. A significant amount of time was allotted to the items listed below. Redomiciliation and group supervision The Board discussed in depth the redomiciliation of the legal seat with management and external advisors during additional meetings outside the regular cycle of meetings. Following the closure of the transaction with a.s.r., Aegon no longer had a regulated insurance business in the Netherlands. Under EU Solvency II insurance regulation, DNB could no longer act as group supervisor and thus a new group supervisor was required. The Board, together with management, explored various options and their viability to support Aegon’s global strategy. Following discussions in the college of supervisors, the Bermuda Monetary Authority (BMA) informed Aegon that it would become its group supervisor after transferring Aegon’s legal seat to Bermuda. The Board, in close consultation with Aegon’s leadership and external advisors, concluded that the proposed move is in the best interest of the company’s stakeholders and provides the company with the stability needed to continue executing its strategy. The transfer of the legal seat to Bermuda allows Aegon to maintain its headquarters in the Netherlands. Governance and stakeholder management The Board and management have engaged extensively with shareholders and other stakeholders on the redomiciliation and the governance structure of Aegon Ltd. The Board has taken into account the feedback received form stakeholders with respect to Aegon’s initial plans regarding governance. Based on the feedback, it was decided to include a binding vote on Aegon Ltd.'s remuneration policy at least every four years, and a binding vote on major acquisitions and divestments in Aegon Ltd.‘s bye-laws. Furthermore, the Board committed to submit for approval to the first Aegon Ltd. general meeting of shareholders to be held in 2024 an amendment to the Aegon Ltd. bye-laws, to include the following provisions: (i) introduction of pre-emptive rights for the issuance of common shares (ii) shareholder approval for 58 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon share buy-backs and (iii) shareholder approval for annual final dividend payments. It was further taken into account that the redomiciliation allowed the company to maintain its listings on Euronext Amsterdam and the NYSE, bringing stability to our shareholders, and to remain a Dutch tax resident. The Board of Aegon therefore concluded that the move is in the best interest of shareholders, and provides stability for the group to continue to execute upon its announced strategy. More generally, stakeholder engagement continues to be an important topic for the Board and stakeholder interests are taken into account in the decision making process. Sustainability Sustainability is a central element of our strategy and an area of specific attention for the Board. The Board has ultimate oversight over sustainability and is advised and kept appraised of business and regulatory developments regarding sustainability through its Nomination and Governance Committee. Other committees also address wider social and governance matters, as linked to their area of responsibility. In 2023, the Board was regularly updated on the progress of Aegon’s Sustainability approach and relevant sustainability developments. These updates included discussions on the double materiality assessment and resultant material sustainability themes, progress on Aegon’s key sustainability metrics and the controls related to sustainability reporting. The wider governance of sustainability is described on page 51 of this report and this structure drives delivery of the Aegon’s sustainability ambitions and alignment on sustainability across the business. The Board supports Aegon’s approach to sustainability and consequently considers sustainability issues in its decision-making. IFRS 17 accounting On July 12, 2023, Aegon published its financial supplement for both half-year and full-year 2022 under the IFRS 9 and IFRS 17 accounting standards that became effective on January 1, 2023. The Board had many interactions with management on the implementation of the new accounting standard, the implications for Aegon, and industry comparison. IFRS 17 is the first international accounting standard for insurance contracts and aims to create more consistency and comparability between companies. While the new accounting standard will impact Aegon’s financial reporting, it will not impact its strategy, capital management approach, financial targets, nor its outlook. The Board was well informed about the new accounting standard and frequently discussed the financial IFRS results and disclosures. The Board is very pleased with Aegon’s hard work and proven flexibility which resulted in a well-managed implementation process. Other 2023 topics In addition, the Board addressed, among others, the following topics in 2023: • The implementation of the a.s.r. transaction, including transition reports; • The one-tier governance structure, including the Bye-laws, the Board Regulations, and other corporate governance matters; • The remuneration philosophy and framework, executive remuneration, and succession planning; • Communication and stakeholder management with regard to the redomiciliation; • The self-evaluation of the 2022 Board performance; • The global employee survey results and the HR plan; • The Annual Report 2022; • The Group target operating model; • The strategic preparations and communication related to the June 2023 Capital Markets Day, emphasizing the Transamerica strategy, performance, and growth ambitions; • Brand architecture; • The regular business updates; • The group strategic deliberations and considerations; • The approval of the 2022 financial results, the 2023 interim financial results, and the (interim) dividends; • The funding plan and funding authorization; • Capital generation and solvency capital positions; • Enterprise risk management, information security, and cybersecurity; • The Budget and Medium Term Plan; • Human resources, including talent development, organizational health developments, cultural change, and diversity; • Regulatory changes at both regional and global levels; • Tax policy and developments; • Technology and strategy, developments, and innovations; and • The active management of the business portfolio, including acquisitions, divestments, and balance sheet transactions. Independent Auditor During the 2023 AGM, Ernst & Young Accountants LLP was appointed as Aegon N.V.’s independent auditor for the Annual Accounts 2024 through 2028. Following the redomiciliation, the Board proposed for approval to the shareholders meeting the appointment of auditor PricewaterhouseCoopers Accountants N.V. as the independent auditor of Aegon Ltd. for the Annual Accounts of 2023 and to appoint Ernst & Young Accountants LLP as independent auditor of Aegon Ltd. for the Annual Accounts of 2024. Both proposals were approved by the general meeting of shareholders in September 2023. 2024 focus areas In 2024, Aegon will continue its transformation process. Focus will be on the business units delivering on their ambitions in line with the budget/medium term plan. The Board will closely monitor the growth developments and the 59 Integrated Annual Report 2023 | Report of the Board of Directors value creation of the individual business units and the further strengthening of the economic balance sheet. Following the redomiciliation, the Board will discuss enhancements to the governance structure while continuing to comply with new and existing regulations. This includes setting the proposal for a new remuneration framework, and making adjustments to the bye-laws and other corporate governance charters. Other areas of attention relate to (IT) security, data protection, hedging programs, financial and sustainability reporting, (IFRS) accounting, controls, and employee wellbeing. Also, the Board will follow external developments, such as artificial intelligence, and discuss potential risks to the company, such as climate risk, and geopolitical developments. Process and meetings The Board and the Committee meetings are scheduled on a regular basis and the agendas are mostly based of a rolling calendar. The meeting schedule is set two years in advance and allows for sufficient flexibility to address both regular and non-routine matters. Board papers are often submitted well in advance of the meetings and are distributed and filed by the board office under the management of the Company Secretary. On the request of the Board, Board (committee) meetings are attended by senior management or others. Minutes of the meetings are made and kept by the Company Secretary. Composition of the Board The Composition of the Board is discussed regularly in Board meetings and in particular by the Nomination and Governance Committee. During the 2023 Annual General Meeting held on May 25, 2023, Ms. Dona Young was reappointed as member of the Board for an extended term of two years until the end of the AGM to be held in 2025. At the same time, Mr. Ben Noteboom stepped down as member of the Board. The Board would like to thank Mr. Noteboom for all his years of dedication, contribution, and commitment. During the Extraordinary General Meeting of Shareholders dated September 29, 2023, all the current Board members were appointed to the Board of Directors of Aegon Ltd. in line with the retirement schedule of the members of the Supervisory Board of Aegon N.V. or with the term for which the Chief Executive Officer was appointed as member of the Executive Board of Aegon N.V. On November 9, 2023, the Board announced to propose to its 2024 Annual General Meeting the appointment of Mr. Albert Benchimol as a Non-Executive member of the Board of Directors. On March 1, 2024, the Board announced it intends to nominate Lard Friese for re-election as Executive Director and CEO at the 2024 Annual General Meeting, for a further four years. An induction program for new Directors is in place. The program is regularly updated to reflect changes in the environment in which Aegon operates, including regulatory changes. The program is tailored to the needs of individual Board members. An overview of the composition of the Board of Directors in 2023 can be found on page 52 of this Integrated Annual Report. The retirement schedule is available as part of the Board Regulations on aegon.com. 60 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon The table underneath depicts, among other things, the tenure, the attendance of the board members, and the number of meetings held. unit 2023 2022 % Board members 1) Board of Directors Executive Board members Total members nr 1 2 (50%) Average tenure years 4 4 (6%) Average age years 61 60 3% Non-executive Board members Total members nr 8 9 (11%) Proportion of independent non-executive members % 100% n.a. n.a. Average tenure years 6 4 33% Average age years 65 64 2% Executive Committee Total members nr 11 12 (8%) Average tenure years 5 4 17% Average age years 54 52 3% Board gender diversity Board of Directors 2) Number of women in Board of Directors nr 4 n.a. n.a. Proportion of women in Board of Directors % 44% n.a. n.a. Executive Committee 3) Number of women in Executive Committee nr 3 4 (25%) Proportion of women in Executive Committee % 27% 33% (6pp) Board oversight Board of Directors Number of regular meetings 4) nr 2 n.a. n.a. Proportion of regular meetings fully attended % 100% n.a. n.a. Supervisory Board Number of regular Supervisory Board meetings nr 5 7 (29%) Proportion regular Supervisory Board meetings fully attended % 100% 100% 0pp Audit Committee Number of meetings nr 6 6 0% Proportion of meetings fully attended % 100% 100% 0pp Risk Committee Number of meetings nr 5 6 (17%) Proportion of meetings fully attended % 80% 100% (20pp) Compensation and Human Resource Committee 5) Number of meetings nr 6 6 0% Proportion of meetings fully attended % 100% 100% 0pp Nomination and Governance Committee Number of meetings nr 6 6 0% Proportion of meetings fully attended % 100% 100% 0pp Number of additional meetings/calls 6) nr 14 17 (18%) Proportion of additional meetings/calls fully attended % 71% 76% (5pp) 1 Aegon changed its governance structure to a one-tier Board of Directors as a consequence of the redomiciliation to Bermuda. The Board of Directors consists of independent Non Executive Board members, previously known as the Supervisory Board, and the Executive Board member - the CEO. The Board of Directors is supported by the Executive Committee, which was previously named Management Board. 2 The Board of Directors includes both an Executive Board member (the CEO) and Non Executive Board members. In previous years, this responsibility was shared between the Executive Board (the CEO and CFO) and Supervisory Board. 3 The Executive Committee was previously named Management Board. 4 As a result of the one-tier board structure and the establishment of the new Board of Directors on September 30, 2023, Supervisory Board meetings did not take place after this date. To make comparisons possible with previous years, the Board of Directors meetings and Supervisory Board meetings for 2023 are reported separately. 5 This committee was previously named the Remuneration Committee. 6 Throughout the year several sub-committee and ad-hoc meetings were scheduled to discuss - among other things - strategy-related topics. 61 Integrated Annual Report 2023 | Report of the Board of Directors The Committees The Board has four committees, comprising solely of Non-Executive Directors: the Audit Committee, the Risk Committee, the Nomination and Governance Committee, and the Compensation and Human Resource Committee. The Audit Committee Board members 2023 2022 Jack McGarry Chairman V Caroline Ramsay V Chairman Thomas Wellauer V V Corien Wortmann-Kool V V The Audit Committee has confirmed that all its members qualified as independent according to Rule 10A-3 of the SEC. The Chairman of the Audit Committee qualifies as a financial expert according to the Sarbanes-Oxley Act in the United States. Role and responsibilities Aegon has both an Audit Committee and a Risk Committee. With regard to the oversight of the operation of the risk management framework and risk control systems, including supervising the enforcement of relevant legislation and regulations, the Audit Committee operates in close coordination with the Risk Committee. Certain Board members participate in both committees and a combined meeting of the Audit Committee and Risk Committee is scheduled on an annual basis. The main role and responsibilities of the Audit Committee are to assist and advise the Board in fulfilling its oversight responsibilities regarding: • The integrity and quality of the consolidated financial statements for the Group; • The effectiveness of the design, operation, and appropriateness of the enterprise risk management framework and internal control systems of the Group, including supervising the enforcement of the relevant legislation and regulations, supervising the operation of the code of conduct, and monitoring the internal control over financial reporting; • The disclosure of financial and non-financial information by the Group, including but not limited to the choice of accounting policies, application, and assessment of the effects of new rules, information about the handling of estimated items in the annual accounts, forecasts, and work of the External and Internal Auditors; • Compliance with recommendations and observations and following up on comments of Internal and External Auditors, including the review of compliance and complaints (whistleblowing) procedures and reports; • The role and functioning of the internal audit function; • The policy of the Company on tax planning; • Actuarial matters; • The funding, financing, capital structure and capital reporting of the Group, the Group Capital Plan, the Group Funding Plan, and treasury policies and procedures, including significant financial exposures; • Applications of information and communication technology, including risks relating to cybersecurity and information security; • The integrity of the consolidated quarterly, half-yearly, and full-year financial statements and financial reporting processes; • Internal control systems and the effectiveness of the internal audit process; • Relationship with the External Auditor, including in particular its appointment, reappointment, or dismissal, qualifications, independence, remuneration, and any services for the Group; and • The performance of the external auditors and the effectiveness of the external audit process, including monitoring the independence and objectivity of the external auditor. Other 2023 topics In 2023, the Audit Committee addressed, among other things, the following topics: • Financial information, dividend proposals, and financial publications; • IFRS 17 project updates including parallel runs and status reports; • The reports from the independent auditor; • Quarterly update reports from Internal Audit, and the Compliance and Legal functions, including annual plans; • The annual Speak Up overview; • The Systematic Integrity Risk Assessment; • The quarterly IFRS/Solvency control program updates; • Cash flow testing results; • The transition process of the newly appointed auditor; and • Compliance with regulations, including CSRD implementation. 62 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon The Risk Committee Board members 2023 2022 Caroline Ramsay Chairman V Dona Young V Chairman Karen Fawcett V V Mark Ellman V V Ben Noteboom - V Role and responsibilities The Risk Committee focuses on the effectiveness of the design and operation and the appropriateness of the enterprise risk management framework and internal control systems of Aegon Ltd. This includes: • Risk strategy; • Risk tolerance; • Risk governance structure; • Risk competencies; • Product development and pricing; • Risk assessment; • Risk responses and internal control effectiveness; • Risk monitoring; and • Risk reporting. Furthermore, the Risk Committee is responsible for reviewing, and advising the Board with respect to, the Risk exposures as they relate to capital, earnings, liquidity, operations, and compliance with risk policies. The Audit Committee primarily relies on the Risk Committee for the topics mentioned above. The Risk Committee works closely with the Audit Committee. One combined meeting was held in December 2023. The combined meeting focused on the 2024 group risk plan, model validation, information security, including the risk view on high and medium risk applications, and the outcome of the double materiality assessment in light of sustainability reporting. Other 2023 topics In 2023, the Risk Committee addressed, among other things the following topics: • The quarterly risk dashboard, reflecting the risk profile of Aegon based on Financial Risk, Underwriting Risk, and Operational Risk; • Business updates and the risks related to strategic and operational improvement projects; • Assumption and model changes, and the actuarial function report; • Reinsurance; • The Group Risk Plan; • Interest rate developments; • Outsourcing playbooks; • Information security strategy and metrics, and the IT Risk profile; • The Aegon the Netherlands disentanglement process and progress relates to the transaction with a.s.r.; • The redomiciliation to Bermuda and the governance structure of Aegon Ltd. • Crisis management; • Macroeconomic risks, exposures, and mitigating actions; • Business environment scan and the climate risk assessment plan; and • Risk strategy and limits. The Nomination and Governance Committee Board members 2023 2022 William Connelly Chairman Chairman Mark Ellman V V Corien Wortmann-Kool V V Dona Young V V Role and responsibilities The Nomination and Governance Committee focusses on the size, composition, and profile of the Board and addresses the functioning, succession, and proposed nomination of Directors, and ensures that the corporate governance structure is in line with the applicable rules and regulations and advises on the responsible business strategy. This includes: • Drawing up selection criteria and (re-)appointment procedures for nominations of Directors; • Preparing selection criteria and appointment procedures and proposal for the nomination of the Chief Executive Officer; • Updating the Board Profile and periodically assessing the size and composition of the Board, and making a proposal for a composition profile of the Board; • Assessing the functioning of individual Directors and drawing up a plan for the succession of Directors; 63 Integrated Annual Report 2023 | Report of the Board of Directors • Advising on and proposing to the Board candidates to be designated as Chairperson and Vice-Chairperson of the Board; • Supervising the policy of the Board on the selection criteria and appointment procedures for senior management; • Periodically discussing any relevant developments within the senior management and advising on any potential appointments of senior management; • Overseeing the corporate governance structure of the Company and compliance with any applicable corporate governance legislation and regulations; • Periodically assessing and advising on the responsible business strategy, including sustainability / ESG strategy, as part of the corporate strategy; and • Overseeing the process of the annual self-evaluation of the Board and each of its committees. Other 2023 topics In 2023, the Nomination and Governance Committee addressed the following additional topics: • A significant amount of time was allocated to the choices and preparations for the new governance structure and set up of the related documentation; • Discussed potential new candidates for the Board composition; • Received and discussed several updates on Sustainability; and • Received updates on corporate governance. The Compensation and Human Resource Committee Board members 2023 2022 Dona Young Chairman - Ben Noteboom - Chairman William Connelly V V Karen Fawcett V V Jack McGarry V V Thomas Wellauer V V Role and responsibilities The Compensation and Human Resource Committee CHRC; formerly known as Remuneration Committee, is designated to safeguard the existence of sound remuneration policies and practices within the Group by overseeing the development and execution of these policies and practices in accordance with the applicable rules and regulations. The Compensation and Human Resource Committee (CHRC) assesses in particular the remuneration governance processes, procedures and methodologies adopted, to ensure that the remuneration policies and practices adequately address all types of risks as well as liquidity and capital levels. The Committee also ensures that the overall remuneration policy is consistent with the longer-term strategy of the Company and the longer-term interest of its shareholders, investors, and other stakeholders, as well as the public at large. This includes, among other: • Reviewing Aegon's Global Remuneration Framework, making recommendations on the remuneration policies and advising the Board on the approval and adoption of the Global Remuneration framework; • Overseeing the remuneration of Executive Directors; • Reviewing annually a proposal for the remuneration of the Heads of Control Functions; • Preparing recommendations regarding variable compensation both at the beginning and at the end of the performance year; and • Preparing the information provided to shareholders on remuneration policies and practices, including the Remuneration Report. The CHRC oversaw the application, implementation, and approval of Aegon's Group Global Remuneration Framework and the various policies and procedures related to it. This included: • Determining the outcome of the 2022 Group Performance Indicators and of the 2022 Individual Performance Indicators for Executive Board members, and allocating variable compensation related to 2022 where required; • Setting the 2023 Individual Performance Indicators for Executive Board members; • Setting the 2023 Group Performance Indicators and targets for remuneration purposes; • Preparing for the 2024 performance indicators; • Reviewing and/or approving the ex-ante risk assessments and ex-post risk assessments, any exemption requests (for example, sign-on arrangements) under the remuneration policies; and • Reviewing the related Remuneration Report. In addition, a significant amount of time was spent on the set-up of a new remuneration framework for approval by the shareholders on the next Annual General Meeting of Shareholders in 2024. 64 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Annual Accounts This Integrated Annual Report includes the Annual Accounts for 2023, which were prepared by the management and discussed by both the Audit Committee and the Board. The Annual Accounts are adopted by the Board. Acknowledgment The Board of Directors emphasizes the strategic progress that has been made in 2023 and supports the ongoing transformation of the company. The Board acknowledges the impact of the choices made on Aegon’s employees and Aegon’s stakeholders. Aegon employees continued to gain the trust of our customers by rendering high level services and products. The Board would like to thank the CEO, management, and all employees for the continued focus on strategic and operational improvements. The Hague, the Netherlands, April 3, 2024 William L. Connelly, Chairman of the Board of Directors of Aegon Ltd. 65 Integrated Annual Report 2023 | Report of the Board of Directors Remuneration Report The 2023 Remuneration Report from our Compensation and Human Resource Committee on behalf of the Board Introduction This report has been prepared by the Compensation and Human Resource Committee of the Board of Directors, which was led by the Committee’s Chairperson Ms. Dona Young and was approved by the Board of Directors (Board). In the first chapter, the Compensation and Human Resource Committee presents an overview of the business and remuneration highlights in 2023 and a look ahead to 2024. This is followed by chapter two, which contains a general introduction to remuneration at Aegon. The third chapter is the 2023 Non-Executive Director Remuneration Report, which contains a summary of the Non-Executive Director Remuneration Policy that was applicable in 2023 and their remuneration in recent years. In Chapter four, the 2023 Executive Director Remuneration Report provides a summary of the Executive Director Remuneration Policy that was applicable in 2023, the Executive Director remuneration over the recent years, and the 2023 Executive Director performance indicators. 1. Business and remuneration highlights This chapter presents an overview of the business and remuneration highlights in 2023 and a look ahead to 2024. 2023 Business highlights In 2023, Aegon continued to make steady progress with its transformation. Commercial momentum was strong in our US strategic assets, UK Workplace platform activities and the International segment. In addition, we continued to make progress in reducing our exposure to Financial Assets. At the same time, our UK Retail and asset management activities remained challenged by adverse macroeconomic conditions. Free cash flows amounted to EUR 715 million in 2023. This was above the guidance provided of around EUR 600 million, in part due to special remittances received from AIFMC, the Chinese asset management joint venture. In 2023, earnings on in-force from the units (so before holding and funding expenses) rose by 21% compared with 2022 to EUR 1,487 million, driven by business growth in US Strategic Assets, and management actions we have taken on US Financial Assets. The market consistent value of new business increased to EUR 688 million compared with EUR 526 million in 2022. This increase was mainly driven by improved results for US Life, benefiting from higher sales and successful repricing of indexed universal life. Retirement plans in the US also contributed favorably, driven by higher written sales and growing assets in the general account stable value proposition. Business performance highlights 2023 2022 Free cash flows (in EUR million) 715 780 Earnings on In-Force (in EUR million) 1) 1,487 1,229 Market consistent value of new business (in EUR million) 688 526 1 Excludes Holding Company and Funding expenses. In 2023, Aegon’s Board of Directors consisted of the following Non-Executive members: Mr. William Connelly (Chairman), Ms. Corien Wortmann-Kool (Vice Chairman), Ms. Dona Young, Mr. Mark Ellman, Mr. Thomas Wellauer, Ms. Caroline Ramsay, Mr. Jack McGarry and Ms. Karen Fawcett. Mr. Ben Noteboom stepped down in May 2023. During the Annual General Meeting of Shareholders on June 6, 2024, the Board will propose to appoint Mr. Albert Benchimol to the Board for a term of four years as of June 6, 2024. Mr. Lard Friese, Chief Executive Officer, joined the Board as an Executive Director on September 30, 2023. 2023 Remuneration highlights At the Annual General Meeting of Shareholders on May 25, 2023, shareholders were asked to cast an advisory vote on the 2022 Remuneration Report. The 2022 Remuneration Report was approved with 97.0% of the votes cast, which was comparable to 2021 (97.5%). Following Aegon’s redomiciliation from the Netherlands to Bermuda, the remuneration rules from Dutch law and Solvency II no longer applied as of September 30, 2023. Aegon's Global Remuneration Framework (GRF), the Non- Executive Director Remuneration Policy, and Executive Director Remuneration Policy were designed in accordance with these rules. For the remainder of 2023, the GRF and both policies remained in place, without amendments or restatements. For serving as an Executive Director as CEO in 2023, Mr. Friese received EUR 1,637,213 in fixed compensation (2022: EUR 1,559,250). This included a 5% increase per January 2023. For that same period, Mr. Friese was allocated EUR 3.9 million in total compensation (2022: EUR 3.6 million). 66 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon The 2023 CEO pay ratio was 25.4 (2022: 23.5, 2021: 28.0). This ratio was based on the EU-IFRS remuneration expenses for Mr. Friese and for Aegon’s employees in 2023, which have been audited. The annual expenses for Mr. Friese’s total compensation were EUR 3.5 million (2022: EUR 3.1 million). The average expenses for the employees’ total compensation were EUR 137 thousand (2022: EUR 134 thousand), which were calculated by: • The total EU-IFRS remuneration expenses for all employees, which are the total employee expenses minus the CEO remuneration expenses: EUR 1,711 million – EUR 3.5 million = EUR 1,707 million. • Divided by the number of employees in scope, which are the total number of employees minus employees in joint ventures and associates (as their expenses are not included in note 14 given the partial consolidation for these businesses) and minus the CEO: 12,453 = employees. The Compensation and Human Resource Committee noted that various factors have influenced the CEO pay ratio. Mr. Friese’s 2023 remuneration expenses changed mainly due to an increase in his fixed compensation and because the deferred expenses for his variable compensation have been building up more since his appointment in 2020. The average employee expenses mainly increased due to the impact of exchange rate movements, wage inflation, and the change in population (Aegon Netherlands employees moving to a.s.r.). As these factors can vary from year to year, the Committee does not have a preferred ratio. Instead, all compensation within Aegon (including for the Executive Director(s)) should be in line with the relevant internal and external references for the relative weight of the position, its responsibilities, and characteristics as well as the employee’s qualifications, experience, and performance. Looking ahead to 2024 At the 2024 Annual General Meeting, the Board will ask Aegon’s shareholders to adopt a Director’s Remuneration Policy which covers the remuneration of Non-Executive and Executive Directors. In accordance with Aegon’s bye- laws, the Board must ask Aegon’s shareholders to adopt a Director’s Remuneration Policy at least every four years. Currently, Aegon has separate Remuneration Policies in place for the Non-Executive and Executive Directors (previously Supervisory Board and Executive Board members respectively) which were adopted by Aegon’s shareholders at the 2020 Annual General Meeting. 2. Remuneration at Aegon in general This chapter contains a general introduction to Aegon’s Global Remuneration Framework, Human Resources Strategy, Remuneration Principles, the concepts of total compensation and variable compensation, Risk Management in relation to remuneration, and remuneration of Material Risk Takers. Global Remuneration Framework Aegon's Global Remuneration Framework (GRF) was designed in accordance with relevant rules and regulations. . These included the remuneration rules from Dutch law and Solvency II, which no longer applied as of September 30, 2023, following Aegon’s redomiciliation from the Netherlands to Bermuda. All remuneration policies within Aegon are derived from the GRF, such as the Executive Director Remuneration Policy and the local Remuneration Policies of our business units. Human Resources Strategy In order to support the Aegon Strategy and local business objectives, the Aegon Group Human Resources Strategy contains the following remuneration-related goals: • Attract, retain, motivate, and reward a highly qualified, and diverse workforce. • Align the interests of executives, managers, and all other employees with the business strategy and risk tolerance, the values, and the long-term interests of Aegon. • Provide a well-balanced and performance-related compensation package to all employees, taking into account shareholder and other stakeholder interests, relevant regulations, the corporate responsibilities, and Aegon’s purpose, values, and behaviors. Remuneration Principles Based on the Human Resources Strategy, Aegon has formulated the following Remuneration Principles, which are the foundation for all remuneration policies and practices within the Group. • First, Aegon’s remuneration is employee-oriented by fostering a sense of value and appreciation in each individual employee, promoting the short- and long-term interests and wellbeing of Aegon’s employees through fair compensation and supporting the career development and mobility of employees. • Second, it is performance-related by establishing a clear link between pay and performance by aligning objectives and target setting with performance evaluation and remuneration, reflecting individual as well as collective performance in line with Aegon's long-term interests. • Third, it is fairness-driven by promoting fairness and consistency in Aegon’s remuneration policies and practices, avoiding discrimination, having gender-neutral policies and practices paying equal for equal work, and by providing total compensation packages in line with an appropriately established peer group at a country and/or functional level. • And last, Aegon’s remuneration is risk-prudent (see also Risk Management in relation to Remuneration below). 67 Integrated Annual Report 2023 | Remuneration Report Risk Management in relation to Remuneration Remuneration, and specifically variable compensation, may have an impact on risk-taking behaviors of employees and, as such, may undermine effective risk management. The GRF therefore includes additional remuneration rules for the Executive Director, Material Risk Takers, and Staff in Key Functions, as their roles and responsibilities require tailored risk mitigating measures and governance processes. These rules include minimum requirements on deferred pay-out of variable compensation in non- cash instruments, mandatory ex-ante and ex-post risk assessments related to setting individual goals, allocation of variable compensation and pay-out of deferred variable compensation, and malus and claw-back provisions. Both the Risk Management and Compliance functions are involved in the design and execution of Aegon’s GRF and remuneration policies, such as reviewing proposed updates to the GRF and remuneration policies, reviewing the selection of Material Risk Takers, and executing various risk mitigating measures during the compensation cycle (when the targets are set, before a variable compensation award is allocated, and before and after deferred variable compensation is paid). Variable compensation Variable compensation, if any, is capped as a percentage of fixed compensation. These caps were set in accordance with the Dutch Financial Supervision Act and remained in place for the remainder of 2023, when the Dutch Act no longer applied following Aegon’s redomiciliation to Bermuda. For instance, Aegon offered selected Corporate Center employees variable compensation up to 100% of fixed compensation in 2023. And Aegon had obtained shareholder approval at the Annual General Meeting of Shareholders of May 20, 2016, to offer variable compensation up to 200% of fixed compensation to selected senior employees outside the European Economic Area. For senior management, variable compensation is usually paid out in upfront cash and deferred Aegon shares and is subject to malus and claw-back provisions. Aegon's capital was not adversely impacted by the maximum variable compensation that was paid out. 3. 2023 Non-Executive Director Remuneration Report The 2023 Non-Executive Director Remuneration Report has been prepared by the Compensation and Human Resource Committee of the Board of Directors in accordance with relevant rules and regulations. The Compensation and Human Resource Committee was led by the Committee’s Chairperson Dona Young. This report was approved by the Board. This report contains a summary of the Non-Executive Director Remuneration Policy which applied to 2023 and the Non-Executive Directors remuneration over the recent years. As of September 30, 2023, and aligning with the change of the legal seat of Aegon to Bermuda, the Supervisory Board Remuneration Policy (adopted by Aegon’s shareholders in 2020) was approved to be read as to apply to the Non-Executive Directors and is referred to as the Executive Director Remuneration Policy, without amending or restating the policy. Disclosures of individuals in the Non-Executive Director tables and text below will include those who were previously reported as Supervisory Board members. Non-Executive Director Remuneration Policy in 2023 Aegon's Non-Executive Director Remuneration Policy aims to ensure fair compensation and protect the independence of Non-Executive Directors. The Non-Executive Director Remuneration Policy that applied in 2023 was adopted at the Annual General Meeting of Shareholders on May 15, 2020. Since the adoption, this policy has been subject to annual reviews by the Board and no changes have been adopted during this period. The policy remains in place until a new or revised policy has been adopted by the shareholders in accordance with the applicable rules and regulatory requirements from the Insurance Code of Conduct of the Bermuda Monetary Authority. The Board of Directors will submit a proposal to the shareholders to adopt a policy at an Annual Meeting of Shareholders at least every four years. The policy contributes to Aegon’s strategy, long-term interests, and sustainability through the remuneration of the Non-Executive Directors in various ways: • The policy provides the Board with the means to attract, motivate, and retain competent, diverse, and experienced Non-Executive Directors for the long term. This is essential for executing Aegon’s strategy and safeguarding and promoting its long-term interests and sustainability. • Non-Executive Directors receive a fixed remuneration for their responsibilities which does not depend on the Aegon results in order to protect their independence when supervising the manner in which the Executive Director implements the long-term value creation strategy. These responsibilities are part of being member of the Board and its Committees and the position of (Vice) Chairperson of the Board and/or its Committees. The certainty of the fixed compensation also allows Non-Executive Directors to focus on the long-term interest and sustainability of Aegon in their supervisory role. • The Non-Executive Directors receive fixed remuneration for their activities, such as attending Committee meetings and additional Board meetings, in order to regularly discuss the Aegon strategy, the implementation of the strategy and the principal risks associated with it, while taking into account the broader long-term interests and sustainability of Aegon. • Non-Executive Directors are only allowed to privately own Aegon Ltd. shares if this is a long-term investment, aligning their interests with Aegon’s long-term interests. 68 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon • Aegon’s purpose and values at the time, were taken into account by the Board when the last changes to the policy were proposed in 2020. • The policy continues to align with our company purpose (helping people live their best lives) and related values (we tune in, we step up, and we are a force for good) which were established in 2022. Furthermore, the Board will take the purpose and values into account when a revised policy is developed in 2024. The Board has not taken the compensation structures and levels at Aegon into account as the fee-based compensation structure for Non-Executive Directors differs significantly from the Aegon compensation structures and levels. The Non-Executive Directors are entitled to the following fees (see also the table below): • A base fee for membership of the Board. No separate attendance fees are paid to members for attending the regular Board meetings. • An attendance fee for each extra Board meeting attended, be it in person or by video and/or telephone conference. • A committee fee for members on each of the Board’s Committees. • An attendance fee for each Committee meeting attended, be it in person or through video and/or telephone conference. • An additional fee for attending meetings that require intercontinental, continental, or US interstate travel between the Non-Executive Director’s home location, and the meeting location. Base fee for Board membership Non-Executive Directors EUR / year Chairman 84,000 Vice-Chairman 52,500 Member 42,000 Fee for Board committee membership Non-Executive Directors EUR / year Chairman of the Audit or Risk Committee 13,650 Member of the Audit or Risk Committee 8,400 Chairman of other committees 10,500 Member of other committees 5,250 Attendance fees Non-executive Directors EUR Committee meeting 3,150 Extra Board meeting 3,150 Travel fees EUR Intercontinental 4,200 Continental or US interstate 2,100 Each of these fees is a fixed amount. Each quarter Aegon pays the fees that the Non-Executive Directors earned during that period. Where required, Aegon pays the employer social security contributions in the home country of the Non-Executive Director. The employee social security contributions in the home country, if any, are paid by the Non- Executive Director. The Non-Executive Directors do not receive any performance or equity-related compensation, and do not accrue pension rights with Aegon. The Board regularly assesses the competitiveness of the Board’s remuneration structure and levels against peer companies with data provided by Willis Towers Watson. For this purpose, the Board selected a primary set of peer group companies according to the following criteria: • Industry: Insurance, with a preference for life insurance. • Size: Average market capitalization, employees, revenue, and total assets. • Geographic scope: Preferably companies that operate globally. • Location: Headquarters based in Europe, excluding the United Kingdom (because the Non-Executive Directors typically have different responsibilities compared to their continental European counterparts). 69 Integrated Annual Report 2023 | Remuneration Report Based on these criteria, the current peer group consists of the following 16 European insurance companies: Ageas, Assicurazioni Generali, CNP Assurances, Hannover Rueck, Helvetia, MAPFRE, Münchener RE, NN Group, Poste Italiane, Sampo, SCOR, Swiss Life, Swiss Re, Talanx, Vienna Insurance Group, and Zurich Insurance Group. This peer group differs from the European peer group for the Executive Director as a result of excluding the UK companies. The peer group is reviewed each year and may be updated accordingly. The last update of this peer group was in 2022, when the peer group size was increased from 12 to 16 (creating a more balanced selection), Hannover Rueck, Helvetia, Poste Italiane, Sampo, SCOR, and Vienna Insurance Group were added, and Allianz and AXA were removed. In addition, the Board selects a secondary peer group according to the following criteria, in order to monitor alignment with the General Industry in the Netherlands: • Industry: General industry and listed on the Amsterdam Euronext exchange. • Size: Average market capitalization, employees, revenue, and total assets. • Location: Headquarters based in the Netherlands at the time the peer group is established Based on these criteria, the current secondary peer group consists of the following 12 companies that have a listing on Euronext Amsterdam: Akzo Nobel, Ahold Delhaize, ASML, DSM, ING Group, Heineken, KPN, NN Group, Philips, Randstad, Signify, and Wolters Kluwer. This peer group is also reviewed each year and was last updated in 2022 (replacing ABN AMRO by Signify). This peer group is identical to the Dutch peer group for the Executive Director. The Compensation and Human Resource Committee may recommend changes to the fee levels or structure of the Non-Executive Directors, based on the results of a competitiveness review and economic developments. Such recommendations would be discussed by the Board, which can support, revise, or reject them. The Board is allowed to annually index the fees for economic developments in the Netherlands. For any other change to the level or structure of the fees, the shareholders will be asked to adopt the proposed changes at the Annual General Meeting of Shareholders. The policy contains a temporary derogation clause, with rules which are in accordance with the Dutch Civil Code which applied when the remuneration policy was last amended. This means derogation is only allowed in exceptional circumstances to serve the long-term interest and sustainability of Aegon or to assure its viability, for a limited period of time, when it stays in line with the general spirit of the policy and when the details are disclosed in the next Remuneration Report. This clause was not used in 2023. Information on Non-Executive Directors and the composition of its four committees can be found in the report of the Board in this Integrated Annual Report 2023. 70 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Non-Executive Director remuneration in recent years The table below shows the fees and benefits that have been allocated to and paid for each Non-Executive Director and former Supervisory Board members in the calendar years 2021, 2022, and 2023, in accordance with the Non-Executive Director Remuneration Policy that applied at the time. There were no deviations from this policy in these years. The table also includes the total IFRS expenses that were recognized for the compensation of the Non-Executive Directors in 2021, 2022, and 2023. In EUR thousand Year Base fees 1) Attendance fees 2) Benefits 3) Total compensation William L. Connelly 2023 100 98 38 235 2022 100 88 29 217 2021 95 57 10 162 Mark A. Ellman 2023 56 63 17 135 2022 56 60 17 132 2021 53 45 4 102 Ben J. Noteboom (up to May 25, 2023) 2023 25 19 4 48 2022 61 66 11 138 2021 58 45 4 107 Corien M. Wortmann - Kool 2023 66 66 13 145 2022 66 79 6 151 2021 63 45 4 112 Dona D. Young 2023 64 76 25 164 2022 61 66 25 152 2021 62 51 6 119 Caroline Ramsay 2023 64 54 40 157 2022 64 82 37 183 2021 61 39 21 121 Thomas Wellauer 2023 56 63 24 142 2022 56 57 24 136 2021 53 45 13 111 Jack McGarry 2023 58 66 25 150 2022 56 76 23 154 2021 31 24 6 61 Karen Fawcett (as of May 31, 2022) 2023 56 63 29 148 2022 32 32 13 77 Total compensation 2023 544 567 215 1,326 2022 551 605 184 1,340 2021 476 351 69 896 Recognized IFRS expenses 3) 2023 544 567 215 1,326 2022 551 605 184 1,340 2021 482 357 72 911 1 Ben Noteboom retired from the Board as per the AGM of May 25, 2023 and received a pro rated fee. Jack McGarry became Chair of the Audit Committee and Caroline Ramsay became Chair of the Risk Committee as per the AGM of May 25, 2023. Dona Young joined the Compensation & Human Resource Committee as per May 9, 2023, and became Chair of said Committee as per the AGM of May 25, 2023. 2 In 2023, all NEDs have attended the regular Board (Committee) meetings, with the exception of Ben Noteboom, who was absent at the February Risk Committee meeting. There have been several additional (ad-hoc) Board (Committee) calls in 2023, some have been combined and paid as one meeting. Bill Connelly received additional attendance fees and (where applicable) travel fees for his attendance at additional meetings like the combined Audit/Risk Committee meeting of December 7, 2023, and the EGMs of January 17, September 29 and September 30. 3 Benefits cover the travel fees for all Non-Executive Directors and the mandatory employer social security contributions in the home countries of Ms. Ramsay (UK) and Mr. Wellauer (Switzerland). 71 Integrated Annual Report 2023 | Remuneration Report The table below presents the total compensation (fees and benefits) that was awarded and due in the last five calendar years on an annualized basis and the year-on-year annual change in total compensation. This compensation was paid in accordance with the Board remuneration policy that applied at the time and there were no deviations. In addition, the table shows the Aegon net result, a proxy of the financial and non-financial business performance, the inflation in the Netherlands, and the average employee compensation over the same period. In EUR thousand Annualized 1) 2019 2020 2021 2022 2023 William L. Connelly Compensation 169 144 162 217 235 Change 42% (15%) 13% 34% 8% Mark A. Ellman Compensation 115 98 102 132 135 Change 12% (15%) 5% 30% 2% Ben J. Noteboom (up to May 25, 2023) Compensation 103 97 107 138 121 Change 20% (6%) 10% 29% (12%) Corien M. Wortmann - Kool Compensation 123 111 112 151 145 Change 19% (10%) 1% 35% (4%) Dona D. Young Compensation 158 127 119 152 164 Change 31% (20%) (6%) 28% 8% Caroline Ramsay (as of May 15, 2020) Compensation - 108 121 183 157 Change - - 12% 51% (14%) Thomas Wellauer (as of May 15, 2020) Compensation - 94 111 136 142 Change - - 18% 22% 5% Jack McGarry (as of June 3, 2021) Compensation - - 105 154 150 Change - - - 46% (3%) Karen Fawcett (as of May 31, 2022) Compensation - - - 131 148 Change - - - - 13% Ben van der Veer (up to May 15, 2020) Compensation 118 131 - - - Change 17% 11% - - - Robert W. Dineen (up to Oct 11, 2019) Compensation 101 - - - - Change 1% - - - - Aegon net result based on EU-IFRS 2) In EUR million 1,525 55 1,701 (2,504) (199) Aegon business performance 3) Target = 100% 79% 57% 123% 113% 130% Inflation in the Netherlands Consumer Price Index 2.6% 1.3% 2.7% 10.0% 3.8% Average employee compensation 4) In EUR thousand 115 110 105 134 137 Annual change 11% (4%) (5%) 28% 2% 1 Remuneration amounts are annualized for Non-Executive Directors who joined or left during a calendar year. 2 Up to 2022, Aegon net income is reported under IFRS 4, as of 2023 this is under IFRS 17. 3 The weighted average Aegon financial and non-financial business performance, expressed as a percentage on a performance scale with 50% as threshold, 100% as target and 150% as maximum, as used for the allocation of variable compensation in the applicable year. 4 Consistent with the CEO pay ratio calculation, the average employee compensation is based on the audited total EU-IFRS remuneration expenses for all employees divided by the number of employees in scope for these expenses. 4. 2023 Executive Director Remuneration Report The 2023 Executive Director Remuneration Report has been prepared by the Compensation and Human Resource Committee of the Board. The Compensation and Human Resource Committee was led by the Committee’s Chairperson Dona Young. This report was approved by the Board of Directors. This report contains a summary of the Executive Director Remuneration Policy that applied to 2023, the Executive Directors remuneration over the recent years, and the 2023 Executive Director performance indicators. As of September 30, 2023, and aligning with the change of the legal seat of Aegon to Bermuda, the Executive Board Remuneration Policy (adopted by Aegon’s shareholders in 2020) was approved to be read as to apply to the Executive Directors and is referred to as the Executive Director Remuneration Policy, without amending or restating the policy. Disclosures of individuals in the Executive Director tables and text below will include those who were previously reported as Executive Board members. Mr. Lard Friese served as Chief Executive Officer throughout 2023, as part of the Executive Board until September 30, 2023, and as Executive Director from October 1, 2023. Mr. Matthew Rider was an Executive Board member until September 30, 2023 and became a member of the Executive Committee as of September 30, 2023. For transparency in this transition year, his 2023 allocated compensation amounts have been disclosed for the complete 2023 plan year. 72 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Executive Director Remuneration Policy in 2023 The Board has the overall responsibility for Aegon’s Remuneration Policies, including the Executive Director Remuneration Policy. The Executive Director Remuneration Policy that has been applied in 2023 was adopted at the Annual General Meeting of Shareholders on May 15, 2020. Since the adoption, this policy has been subject to annual reviews by the Board of Directors and no changes have been adopted during this period. As of September 30, 2023, the remuneration rules of Dutch Financial Supervision Act and Solvency II no longer apply to this policy, following Aegon’s redomiciliation from the Netherlands to Bermuda. However, the current policy remains in place until a new or revised policy has been adopted by the shareholders in accordance with Aegon's bye-laws. The Board will submit a proposal to the shareholders to adopt a policy at an Annual Meeting of Shareholders at least every four years. • Aegon is an integrated, diversified, international financial services group of companies based in Bermuda. We offer investment, protection, and retirement solutions. The policy provides the Board with the means to attract, motivate, and retain Executive Directors who are competent and experienced to run Aegon in this specific context. As the Executive Director is based in the Netherlands, the Policy considers the European insurance peers as well as Dutch general industry peers to be the relevant external reference for Executive Remuneration. The Policy is also influenced by the European and Dutch rules and regulations on (Executive) remuneration. • Aegon’s purpose and values at the time, were taken into account by the Board when the last changes to the policy were proposed in 2020. • The policy continued to align with our company purpose (helping people live their best lives) and related behaviors (we tune in, we step up, and we are a force for good) which was introduced in 2022. Furthermore, the Board will take the new purpose and values into account when a new or revised policy is developed. The Compensation and Human Resource Committee may recommend policy changes to the Board. In that case, the Compensation and Human Resource Committee will conduct scenario analyses to determine the long-term effects on the level and structure of compensation granted to the Executive Director and reports its findings to the Board. The Board can subsequently decide on referring the proposed policy changes to the Annual General Meeting of Shareholders for adoption. The policy contains a temporary derogation clause, with rules which are in accordance with the Dutch Civil Code which applied when the remuneration policy was last amended. This means derogation is only allowed in exceptional circumstances to serve the long-term interest and sustainability of Aegon or to assure its viability, for a limited period of time, when it stays in line with the general spirit of the policy and when the details are disclosed in the next Remuneration Report. This clause was not used in 2023. Total compensation Total compensation for the Executive Director is defined in the Executive Director Remuneration Policy as a combination of fixed compensation, variable compensation, pension, and other benefits. The Board determines and regularly reviews the appropriate selection of remuneration elements and their (maximum) remuneration level for the Executive Director to ensure the structure remains competitive and provides proper and risk-based incentives in line with Aegon’s risk appetite. The fixed and variable compensation elements and their levels are reviewed at least once a year. The pension arrangements and other benefits and their levels are reviewed at least every four years. In its review, the Board takes the specific role, responsibilities, experience, and expertise of the Executive Director into account as well as internal and external reference information: • The internal references are the compensation structure and levels of the members of the Executive Committee of Aegon Ltd. And the annual compensation changes of the general employee population and senior managers within Europe and the Netherlands specifically. • The external references are compensation trends in the market, economic developments (for example, inflation) as well as quantitative assessments of the competitiveness against a peer group of insurance companies in Europe and a peer group of companies based in the Netherlands. • In addition, the Compensation and Human Resource Committee conducts a scenario analysis in case of a policy change to determine the long-term effect on the Executive Director’s remuneration structure, and reports their findings to the Board. The European Insurance peer group was selected by the following criteria: • Industry: Insurance, with a preference for life insurance. • Size: Average market capitalization, employees, revenue, and total assets. • Geographic scope: Preferably companies which operate globally. • Location: Headquarters based in Europe. Based on these criteria, the current peer group consists of the following 16 European insurance companies: Ageas, Assicurazioni Generali, Aviva, CNP Assurances, Helvetia, Legal & General, MAPFRE, Münchener Re, NN Group, Poste Italiane, SCOR, Swiss Life, Swiss Re, Talanx, Vienna Insurance Group, and Zurich Insurance Group. The last update of this peer group was in 2022, when Helvetia, Poste Italiane, SCOR and Vienna Insurance Group were added, and Allianz, AXA, Prudential, and RSA Insurance Group were removed. This peer group differs from the European peer group for the Non- Executive Directors, as the latter excludes UK companies where Non-Executive Directors typically have different 73 Integrated Annual Report 2023 | Remuneration Report responsibilities compared to their continental European counterparts. The Dutch peer group was selected by the following criteria: • Industry: General industry and listed on the Amsterdam Euronext exchange. • Size: Average market capitalization, employees, revenue and total assets. • Location: Headquartered in the Netherlands at the time the peer group is established. Based on these criteria, this peer group consists of the following 12 companies: Akzo Nobel, Ahold Delhaize, ASML, DSM, ING Group, Heineken, KPN, NN Group, Philips, Randstad, Signify, and Wolters Kluwer. This peer group is also reviewed each year and was last updated in 2022 (replacing ABN AMRO by Signify). The Board will review both peer groups annually and will amend them as necessary, within the above-mentioned selection criteria, to ensure they continue to provide a reliable basis for comparison. Any change to the peer group will be disclosed in the Remuneration Report. The Compensation and Human Resource Committee may recommend changes to the compensation levels of the Executive Director in accordance with the Remuneration Policy, based on the results of this annual total compensation review and on discussions with the Executive Director regarding his remuneration level and structure. Such recommendations would subsequently be discussed by the Board, which can approve, revise, or reject them. The Board discussed and approved the 2023 total compensation for the Executive Director, after taking the Compensation and Human Resource Committee’s review into consideration. Fixed compensation The fixed compensation for the Executive Director is paid in monthly instalments. The policy allows the fixed compensation to be paid in cash and in shares. The Executive Director received his 2023 fixed compensation in cash. The Board may offer permanent or temporary gross monthly fixed allowances when the Board considers this an appropriate alternative for other remuneration elements. Variable compensation The Executive Director is eligible for variable compensation with a target level of 80% of the fixed compensation level (excluding allowances, if applicable), with a threshold level of 50% and a maximum opportunity of 100% of the fixed compensation level. The variable compensation award is based on performance against a set of performance indicators, weights, and target levels that have been set by the Board at the start of the performance year. The performance indicators contribute to Aegon’s strategy, long-term interests, and sustainability, within Aegon’s risk tolerance statements and should comply with the following rules: • It contains a mix of financial and non-financial performance indicators, with at least 50% weight allocated to the non-financial performance indicators. • The maximum weight for unadjusted financial indicators is determined by the Global Remuneration Framework and is currently set at 50%. • It contains a mix of Aegon and personal performance indicators, which can range in weight between 50-80% and 20-50% respectively, depending on the Aegon priorities of the performance year. • At least 20% of the indicators has a retrospective three- year performance horizon, while the remainder has a one-year performance horizon. • The indicators should cover the following mandatory performance indicator categories: shareholders, capital, earnings, growth, stakeholders, ESG, and strategy. The Compensation and Human Resource Committee and the Executive Director prepare a proposal for the performance indicators, weights, and target levels. These are subsequently reviewed by Aegon’s Risk Management team (that is, the first ex-ante risk assessment) before the Board approves these, to ensure that: • The performance indicators and weights are in line with the policy. • The financial performance indicators are consistent with the risk tolerance statements. • The non-financial performance indicators are consistent with risk tolerance statements, regulatory requirements, reasonable stakeholder expectations, and are supporting sound and responsible business practices and integrity of the products and services delivered. The Compensation and Human Resource Committee sends the proposal and the first ex-ante risk assessment to the Board of Directors, which can approve, revise, or reject the proposal. After approval, the Executive Director is granted his conditional variable compensation awards for the plan year. This conditional award equals his at target variable compensation level, split between 33.33% upfront cash and 66.67% deferred Aegon shares. The grant price for the shares is equal to the volume weighted average price on the Euronext Amsterdam stock exchange for the period December 15 to January 15 at the start of the plan year. After the completion of the performance period, the Compensation and Human Resource Committee prepares a recommendation for the allocation of a variable compensation award to the Executive Director. This 74 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon recommendation is based on the actual performance results compared to target levels and takes a second ex-ante risk assessment by the Risk Management team into account. This risk assessment looks into whether there are reasons for a downward adjustment of the intended variable compensation award (malus) which were not take into account yet, such as: • Significant risk or compliance incident(s); • Insufficient response to risk incident(s), compliance incident(s), regulatory fine(s) and/or insufficient execution of risk mitigating measures in response to these incidents; • Breaches of laws and regulations; • Insufficient evidence of embedding good standards of practice; • Significant deficiencies or material weaknesses relating to the Sarbanes-Oxley Act; and • Reputation damage due to risk events. In this assessment potential risk-mitigating behaviors are also taken into account, such as remaining within risk limits, risk reduction, risk avoidance, risk transfer, and risk response by the Executive Director. The Compensation and Human Resource Committee sends its recommendation and the second ex-ante risk assessment to the Board, which can approve, revise, or reject the recommendation. This Board decision includes validating that, when taken together, the results of the performance indicators represent a fair reflection of the overall performance of the Executive Director over the performance year. The allocated variable compensation award is subsequently split between 33.33% upfront cash (that is, paid in the year following the performance year) and 66.67% deferred shares. These shares are deferred for a three-year period after allocation after which they cliff-vest. Before vesting, the Risk Management team executes an ex-post risk assessment which examines whether there are reasons for a downward adjustment of the originally allocated variable compensation award (malus) that were not taken into account yet. This risk assessment takes the same criteria into consideration as the second ex-ante risk assessment. Based on this assessment, the Compensation and Human Resource Committee subsequently prepares a recommendation on how to pay out the deferred portion (that is, unchanged or adjusted downward). The Compensation and Human Resource Committee sends its recommendation and the ex-post risk assessment to the Board. The Board can approve, revise, or reject the recommendation. Claw-back provision In November 2023, the Board adopted a compensation recovery policy as required by Rule 10D-1 under the Securities Exchange Act of 1934, as amended, and the corresponding listing standards of the New York Stock Exchange, which provides for the mandatory recovery from current and former executive officers of incentive-based compensation that was erroneously awarded during the three fiscal years preceding the date that the company is required to prepare an accounting restatement, including to correct an error that would result in a material misstatement if the error were corrected in the current period or left uncorrected in the current period. The amount required to be recovered is the excess of the amount of incentive-based compensation received over the amount that otherwise would have been received had it been determined based on the restated financial measure. Aegon’s Board can also claw-back variable compensation that has already been paid to the Executive Director in case of a financial restatement or individual gross misconduct. Examples of misconduct include, but are not limited to, a significant breach of laws and/or regulations, use of violence, either verbally or physically, involvement with fraud, corruption or bribery, significant issues due to evident dereliction of duty, and/or discrimination of any kind (for example age or gender). Pension arrangements The Executive Director is entitled to pension contributions that equal 40% of their fixed compensation level, which consists of the following three parts: • Participation in Aegon’s defined contribution pension plan for employees based in the Netherlands, for their eligible earnings up to EUR 128,810 (2023 threshold set by Dutch law). • Participation in Aegon’s defined contribution pension plan for employees based in the Netherlands, for their fixed income above EUR 128,810. • An additional gross allowance for pension to make the sum of these three pension contributions equal to 40% of their fixed compensation level. The Executive Director receives pension contributions that are somewhat higher compared to employees based in the Netherlands and of similar age (approximately 10-15% difference). This is done to achieve a competitive total compensation level. Other benefits Other benefits include non-monetary benefits (for example, company car), social security contributions by the employer, and tax expenses borne by Aegon. Aegon does not grant the Executive Director personal loans, guarantees or other such arrangements, unless in the normal course of business and on terms applicable to all employees, and only with the approval of the Board. Terms of Engagement The Executive Directors is appointed for four years and may then be reappointed for successive mandates also for 75 Integrated Annual Report 2023 | Remuneration Report a period of four years. The Executive Director has a board agreement with Aegon Ltd., rather than an employment contract. The Executive Director may terminate his board agreement with a notice period of three months. The Board may terminate the board agreement by giving six months' notice if it wishes to terminate the agreement. The Board may entitle the Executive Director to a termination payment up to or equal to the total annual fixed compensation level. This payment is not allowed in case of early termination at the initiative of the Executive Director (unless due to imputable acts or omissions of Aegon), imputable acts, or omissions by the Executive or failure of Aegon as a company during the appointment term of the Executive Director. Mr. Friese has a termination clause included in his board agreement. Executive Director remuneration in recent years This section provides more details related to the remuneration that has been allocated and paid to the Executive Director and former Executive Board members. It covers the allocated remuneration (2021-2023), the calculation of the 2023 variable compensation, the pay- out schedule of variable compensation (2021-2027), the recognized IFRS expenses for remuneration (2021-2023), the remuneration that was awarded and due in 2022 and 2023, and the annualized total compensation overview (2019-2023). Allocated remuneration (2021-2023) The first table shows the remuneration that has been allocated to the Executive Director and former Executive Board members, for the performance years 2021, 2022, and 2023, in accordance with the Executive Director Remuneration Policy that applied at the time. There were no deviations from the policy in these years. Allocated compensation (in EUR thousand) Fixed compensation Variable compensation Pension Other Benefits Total compensation Lard Friese 2023 1) 1,637 1,529 656 87 3,909 2022 1,559 1,368 621 77 3,625 2021 1,485 1,359 594 77 3,515 Matt Rider 2) 2023 3) 1,037 969 427 107 2,540 2022 988 837 395 66 2,286 2021 968 884 387 67 2,306 All Executive Directors 2023 4) 409 382 164 22 977 All Executive Board 2023 5) 2,006 1,874 812 144 4,836 2022 2,547 2,205 1,016 143 5,912 2021 2,453 2,243 981 144 5,821 1 Mr. Friese’s fixed compensation increased with 5% as of January 1, 2023. 2 For transparency in transition year, Mr. Rider’s total compensation reflects the full year in 2023. 3 Mr. Rider’s fixed compensation increased with 5% as of April 1, 2023. 4 The disclosed amounts for 2023 are received in the period that Mr. Friese has been an Executive Director, from October 1, 2023. 5 The disclosed amounts for 2023 are received in the period that Mr. Friese and Mr. Rider had been members of the Executive Board, up to September 30, 2023. 76 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Calculation of 2023 variable compensation Subject to the adoption of the annual accounts by Board on April 3, 2024, Mr. Friese has been awarded EUR 1,529 thousand in conditional variable compensation for the 2023 performance year (93% of fixed compensation) and Mr. Rider EUR 969 thousand (93%). The following table shows how this award compares to the minimum, target and maximum variable compensation opportunity levels and how the award will be paid out. 2023 variable compensation Minimum Target Maximum Result Pay-out Lard Friese In % of fixed compensation 50% 80% 100% 93% In total (EUR thousand) 819 1,310 1,637 1,529 Split in 33.33% cash and 66.67% shares In cash (EUR thousand) 273 437 546 510 Paid upfront in 2024 In shares 1) 112,924 180,679 225,849 210,943 Deferred for 3 years (2027) Matt Rider 2) In % of fixed compensation 50% 80% 100% 93% In total (EUR thousand) 519 830 1,037 969 Split in 33.33% cash and 66.67% shares In cash (EUR thousand) 173 277 346 323 Paid upfront in 2024 In shares 1) 71,553 114,485 143,106 133,661 Deferred for 3 years (2027) 1 The 2023 grant price of the shares was EUR 4.833, which is equal to the volume weighted average price on the Euronext Amsterdam stock exchange for the period December 15, 2022 to January 13, 2023. After vesting in 2027, these shares are subject to an additional 2-year holding period. 2 For transparency in this transition year, this discloses Mr. Rider’s full year of variable compensation, as Mr Rider was part of the Executive Board until September 30, 2023. The 2023 variable compensation awards for Mr. Friese (as the Executive Director) and Mr. Rider (as former Executive Board member) were based on a mix of 70% Group performance and 30% personal performance, for which the results are summarized in the first table below. The Group performance is initially measured on a 50-100- 150% performance scale, which is used internally to fund the employee bonus pools. The total Group performance result on this scale is subsequently converted in a result on the 50-80-100% scale that applies to the variable compensation of the Executive Director. For 2023, the unadjusted Group performance result was 139%. However, it was agreed to adjust the Group performance result to 130% as a better reflection of the Group’s 2023 performance. This equaled a result of 92% on the 50-80-100% scale. The personal performance results are directly scored on the 50-80-100% scale. The tables below, contain more detailed information on the Group and personal performance indicators respectively. For Aegon bonus pools 2023 Group performance indicators Weight Target Outcome Result 1) Relative total shareholder return (2021-2023) 10% Rank 5 Rank 3 150% Earnings on in-force 10% 1,388 1,487 118% ABS Addressable expense savings 10% 100% 156% 150% ABS Revenue growth 10% 100% 106% 114% Free cash flows (2021-2023) 20% 2,100 2,224 131% Market consistent value of new business 10% 545 688 144% ABS Timely L4 and L5 approval 10% 100% 137% 150% Weighted average carbon intensity 10% (23%) (37%) 150% Employee engagement 10% 72% 77% 150% Total performance result 139% 1 The Group performance results are measured on a 50-100-150% performance scale, which is used for the funding of the bonus pools for our employees. Lard Friese Matt Rider 2023 individual performance indicators Weight Result Weight Result Group performance 1) 70% 92% 70% 92% Strategic Roadmap development and execution 25% 100% 10% 100% Women in senior management 5% 80% 5% 80% Financial strategy execution 15% 100% Total performance result 93% 93% 1 The abovementioned Group performance result of 130% equals 92% on the 50-80-100% performance scale that applies to the Executive Director. 77 Integrated Annual Report 2023 | Remuneration Report 2023 Aegon performance indicators Definition Free cash flows Free cash flows represent cash flows from remittances from the units less the Holding funding and operating expenses. For 2023 it will be measured on a retrospective 3-year performance period (2021-2023). The 2021-2023 target is equal to the 2021-2023 cumulative free cash flows target that was disclosed at the Capital Markets Day in December 2020 and the updated guidance, excluding Aegon the Netherlands. Relative total shareholder return Aegon’s position relative to 7 US and 7 non-US peers when looking at Total Shareholder Return for a retrospective 3-year performance period (2021-2023). These peers were selected for being the most similar to Aegon based on their index listing, industry classification, 5 year monthly Beta, Market Capitalization and Total Revenue 1) . Earnings on In-Force Represents the capital that is generated by the business units from their In-Force business in 2023. It is based on the definition of Operating Capital Generation, but excludes the New Business Strain, Release of Required Capital in the business units, and Holding & Funding expenses at Group level. The 2023 target is based on the 2023 budget, excluding Aegon the Netherlands. Market consistent value of new business Represents how much value the sale of new insurance policies is generating for the company. This value represents the present value of our best estimate of incoming premiums and outgoing claims, benefits and expenses related to these new sales. The 2023 target is based on the 2023 budget, excluding Aegon the Netherlands. Addressable expenses savings from cost initiatives Measures the addressable expense savings delivered by cost initiatives in 2023. The 2023 target is based on the 2023 budget, excluding Aegon the Netherlands. Revenue growth from growth initiatives Measures the revenue growth delivered by growth initiatives in 2023. The 2023 target is based on the 2023 budget, excluding Aegon the Netherlands. Timely execution of initiatives Measures the timely operational completion of cost and growth initiatives. Weighted average carbon intensity Measures the weighted average carbon intensity reduction by the end of 2023, compared to our 2019 baseline, excluding Aegon the Netherlands. Employee engagement Employee engagement as measured in the global employee survey, excluding at Aegon the Netherlands. Strategic Roadmap development and execution Strategic Roadmap development and execution, such as to further enhance the growth prospects for the strategic assets and successfully combine Aegon the Netherlands with a.s.r. Women in senior management Measures the percentage of women in Aegon’s senior management layer worldwide, excluding at Aegon the Netherlands. Finance strategy execution Complete the 2023 milestones from the Finance Strategy. 1 Relative Total Shareholder Return peer group results for 2021-2023: 1. Unum Group, 2. Principal Financial Group, 3. Aegon, 4. Assicurazioni Generali, 5. Prudential Financial, 6. MetLife, 7. Aviva, 8. Allianz (replaced Athene as of Mar 9, 2021), 9. ASR, 10. Brighthouse, 11. Equitable, 12. NN, 13. Phoenix, 14. Prudential Plc, 15. Lincoln National. Lard Friese Target Result on 50-80-100% scale Strategic Roadmap development and execution Strategic Roadmap development and execution, such as to further enhance the growth prospects for the strategic assets and successfully combine Aegon the Netherlands with a.s.r. 100%. Successfully completed the redomiciliation of Aegon to Bermuda, including the transfer of group supervision to a new regulator, and implementa- tion of new bye-laws and governance. Completed the combination of Aegon’s Dutch business with a.s.r. to create a leader in the Dutch insurance market, which also marked the beginning of Aegon’s asset management partnership with a.s.r. Completed the divestment of Aegon’s businesses in Poland and Romania, which was the final step to complete the full transaction in the CEE. Announced the divestment of Aegon’s interests in its joint venture in India, and announced the divestment of its UK protection business. Realized bolt-on acquisitions in the UK (Nationwide Building Society’s financial planning service), in Asset Management (NIBC’s European Collateralized Loan Obligation activities and La Financière de l’Échiquier through its joint venture with LBP), and extended the stake in MAG in Brazil. At the Capital Markets Day presented the key strategic focus of ensuring Transamerica reaches its full potential, focusing on profitable growth and investments in Strategic Assets while improving the risk profile and maximizing the value of Financial Assets. Women in Senior Management Increase the number of women in Aegon’s senior management layer worldwide to at least 38%. 80%. At the end of 2023, 38% of the people in Aegon’s senior management layer were women. 78 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Matt Rider Target Result on 50-80-100% scale Strategic Roadmap development and execution Strategic Roadmap development and execution, such as to further enhance the growth prospects for the strategic assets and successfully combine Aegon the Netherlands with a.s.r. 100%. Successfully completed the redomiciliation of Aegon to Bermuda, including the transfer of group supervision to a new regulator, and implementa- tion of new bye-laws and governance. Completed the combination of Aegon’s Dutch business with a.s.r. to create a leader in the Dutch insurance market, which also marked the beginning of Aegon’s asset management partnership with a.s.r. Completed the divestment of Aegon’s businesses in Poland and Romania, which was the final step to complete the full transaction in the CEE. Announced the divestment of Aegon’s interests in its joint venture in India, and announced the divestment of its UK protection business. Realized bolt-on acquisitions in the UK (Nationwide Building Society’s financial planning service), in Asset Management (NIBC’s European Collateralized Loan Obligation activities and La Financière de l’Échiquier through its joint venture with LBP), and extended the stake in MAG in Brazil. At the Capital Markets Day presented the key strategic focus of ensuring Transamerica reaches its full potential, focusing on profitable growth and investments in Strategic Assets while improving the risk profile and maximizing the value of Financial Assets. Women in Senior Management Increase the number of women in Aegon’s senior management layer worldwide to at least 38%. 80%. At the end of 2023, 38% of the people in Aegon’s senior management layer were women. Finance strategy execution Complete the 2023 milestones from the Finance strategy. 100%. Successfully complete all milestones related to the implementation of IFRS 17, the implementation of the sustainability reporting roadmap, and the continued monitoring of Aegon’s transformation program. Pay-out schedule variable compensation (2020-2027) The following tables show for the current Executive Director and former Executive Board members how much variable compensation has been paid in shares and cash respectively in 2021, 2022, and 2023 and how much conditional variable compensation is scheduled to be paid out in the coming years. The vesting price of the shares were: EUR 3.934 on June 3, 2021, EUR 4.973 on May 31, 2022, and EUR 4.274 on May 25, 2023. Shares for the plan years from 2020 onwards are subject to an additional two-year holding period after pay-out. The Executive Director has a time-based shareholding requirement of five years after the initial allocation of their variable compensation in shares (that is, a three-year deferral period before vesting and an additional two-year holding period after vesting). Additionally, Mr. Friese voluntarily agreed to a minimum shareholding requirement of 100% of his fixed compensation level, once this level has been achieved. For this purpose, both vested and unvested shares that have been allocated as compensation will be included in the count, with the unvested share allocations valued at what they would be worth after tax. For the vested share allocations, this tax has already been deducted and paid. After the allocation of the 2023 variable compensation award, Mr. Friese will hold 173% of his fixed compensation in shares based on the opening share price on March 1, 2024. 79 Integrated Annual Report 2023 | Remuneration Report Years of vesting Shares by plan year VWAP 1) 2021 2022 2023 2024 2025 2026 2027 Total Lard Friese 2020 EUR 4.083 - - - 103,580 - - - 103,580 2021 EUR 3.293 - - - - 275,182 - - 275,182 2022 EUR 4.491 - - - - - 203,072 - 203,072 2023 EUR 4.833 - - - - - - 210,943 210,943 Total number of shares - - - 103,580 275,182 203,072 210,943 Matt Rider 2017 EUR 5.246 9,508 - - - - - - 9,508 2018 EUR 5.405 14,054 14,054 - - - - - 28,108 2019 EUR 4.162 17,847 17,847 17,847 - - - - 53,541 2020 EUR 4.083 - - - 104,547 - - - 104,547 2021 EUR 3.293 - - - - 178,961 - - 178,961 2022 EUR 4.491 - - - - - 124,273 - 124,273 2023 EUR 4.833 - - - - - - 133,661 133,661 Total number of shares 41,409 31,901 17,847 104,547 178,961 124,273 133,661 Alex Wynaendts 2017 EUR 5.246 21,866 - - - - - - 21,866 2018 EUR 5.405 19,656 19,656 - - - - - 39,312 2019 EUR 4.162 25,174 25,174 25,174 - - - - 75,522 2020 EUR 4.083 - - - 49,346 - - - 49,346 Total number of shares 66,696 44,830 25,174 49,346 - - - 1 This is the volume weighted average price (VWAP) of Aegon on the Euronext Amsterdam stock exchange for the period December 15 to January 15. For instance for the 2023 plan year, this is the VWAP for the period December 15, 2022 to January 15, 2023. Cash by plan year (in EUR) 2021 2022 2023 2024 Total Lard Friese 2020 211,431 - - - 211,431 2021 - 452,981 - - 452,981 2022 - - 455,880 - 455,880 2023 - - - 509,669 509,669 Total cash 211,431 452,981 455,880 509,669 Matt Rider 2017 49,878 - - - 49,878 2018 75,964 75,964 - - 151,928 2019 74,278 74,278 74,278 - 222,834 2020 213,404 - - - 213,404 2021 - 294,589 - - 294,589 2022 - - 278,984 - 278,984 2023 - - - 322,946 322,946 Total cash 413,524 444,831 353,262 322,946 Alex Wynaendts 2017 114,710 - - - 114,710 2018 106,243 106,243 - - 212,486 2019 104,772 104,772 104,772 - 314,316 2020 100,725 - - - 100,725 Total cash 426,450 211,015 104,772 - 80 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Recognized IFRS expenses of remuneration (2021-2023) The following table contains the recognized IFRS expenses of the remuneration of the Executive Director and former Executive Board members in the calendar years 2021, 2022, and 2023. These numbers deviate from the above-mentioned allocated remuneration amounts, as the deferred parts of variable compensation and Mr. Friese’s sign-on arrangement are expensed over multiple calendar years, and the shares are included at their fair value instead of the grant price. IFRS expenses for compensation (In EUR thousand) Fixed compensation Variable compensation Pension Other Benefits Total Lard Friese 2023 1) 1,641 1,106 656 87 3,489 2022 1) 1,586 864 621 77 3,149 2021 1) 1,576 692 594 77 2,939 Matt Rider 2023 2) 1,037 607 427 107 2,179 2022 988 594 395 66 2,044 2021 968 583 387 67 2,005 All Executive Directors 2023 3) 410 276 164 22 872 All Executive Directors 2023 4) 2,009 1,285 812 145 4,251 2022 2,574 1,459 1,016 143 5,193 2021 2,545 1,275 981 144 4,944 1 2023 includes the fixed compensation expenses for the sign-on arrangement of EUR 3,468 that Mr. Friese received when joining Aegon in March 2020. These expenses were EUR 27 thousand in 2022 and EUR 91 thousand in 2021. 2 For transparency in transition year, this discloses Mr. Rider’s full year of compensation expenses. 3 The disclosed amounts for 2023 are received in the period that Mr. Friese has been an Executive Director, from October 1, 2023. 4 The disclosed amounts for 2023 are received in the period that Mr. Friese and Mr. Rider had been members of the Executive Board, up to September 30, 2023. Awarded and due remuneration (2022-2023) In line with the European guidelines on the standardized presentation of the remuneration report, the remuneration that was awarded and due to the Executive Director and former Executive Board members in the calendar years 2022 and 2023 can be found in the table below. These amounts were awarded and due in accordance with the relevant policy that applied at the time and there were no deviations. Fixed Variable In EUR thousand Salary Benefits Upfront 1) Deferred 2) One-off Pension Total Ratio Fixed/ Variable 3) Lard Friese 2023 1,637 87 456 - 115 656 2,951 81% / 19% 2022 4) 1,559 77 453 - 199 621 2,910 78% / 22% Matt Rider 2023 5) 1,037 107 279 151 - 427 2,001 79% / 21% 2022 988 66 295 309 - 395 2,053 71% / 29% 1 The upfront cash and share payments of variable compensation that was allocated for the previous performance year. The shares are valued at their price at vesting. For example, the upfront cash and shares of the 2021 variable compensation award that were paid in 2022. 2 The deferred cash and share payments of the variable compensation that was allocated for performance years before the previous performance year. The shares are valued at their price at vesting. For example, the deferred cash and shares of the 2018-2019 variable compensation awards that were paid in 2022. 3 Fixed (the numerator) is the sum of Salary, Benefits and Pension divided by the Total. Variable (the denominator) is the sum of Upfront, Deferred and One-off divided by the Total. 4 The one-off item concerns the payments of the 2020 sign-on arrangement that were deferrred for two years (EUR 57 thousand in cash and 28,692 shares at a vesting price of EUR 4.973). 5 For transparency in a transition year, this discloses Mr. Rider’s full year of 2023 as Mr. Rider was a memer of the Executive Board up to September 30, 2023. 81 Integrated Annual Report 2023 | Remuneration Report Annualized total compensation overview (2019-2023) The table below shows the total compensation that was awarded and due in the last five calendar years on an annualized basis and the year-on-year annual change in total compensation. Please note that therefore several amounts are on annual basis, and not reflecting actual amounts for the period during which the individual served as Executive Director or Executive Board member. These amounts were awarded and due in accordance with the Executive Director Remuneration Policy that applied at the time and there were no deviations. Additionally, the table shows the Aegon net result, a proxy of the financial and non-financial business performance, the vesting price of the Aegon shares, the inflation in the Netherlands and the average employee compensation over the same period. In EUR thousand Annualized 2019 2020 2021 2022 2023 Lard Friese Awarded and due - 2,719 2,748 2,910 2,951 Change - - 1% 6% 1% Matt Rider Awarded and due 1,799 1,824 2,052 2,053 2,001 Change 8% 1% 12% 0% (3%) Alex Wynaendts Awarded and due 3,806 3,268 - - - Change (23%) (14%) - - - Aegon net result (EU-IFRS) 1) In EUR million 1,525 55 1,701 (2,504) (199) Aegon business performance 2) Target = 100% 79% 57% 123% 113% 130% Vesting price Aegon shares In EUR 4.287 2.079 3.934 4.973 4.274 Inflation in the Netherlands Consumer Price Index 2.6% 1.3% 2.7% 10.0% 3.8% Average employee compensation 3) In EUR thousand 115 110 105 134 137 Annual change 11% (4%) (5%) 28% 2% 1 Up to 2022, Aegon net income is reported under IFRS 4, as of 2023 this is under IFRS 17. 2 The weighted average Aegon financial and non-financial business performance, expressed as a percentage on a performance scale with 50% as threshold, 100% as target and 150% as maximum, as used for the allocation of variable compensation in the applicable year. 3 Consistent with the CEO pay ratio calculation, the average employee compensation is based on the audited total EU-IFRS remuneration expenses for all employees divided by the number of employees in scope for these expenses. 2024 Executive Director performance indicators Upon the 2024 Annual General Meeting, the 2024 variable compensation metrics for the Executive Director will be disclosed as part of the Directors’ Remuneration Policy that will be proposed for adoption by the shareholders. 82 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Risk management As an insurance group, Aegon manages risk for the benefit of its customers and other stakeholders. The company is exposed to a range of financial, underwriting and operational risks. Aegon's risk management and internal control systems are designed to ensure that these risks are managed effectively and efficiently in a way that is aligned with the company's strategy. For Aegon, risk management involves: • Understanding risks that the company faces • Maintaining a group-wide framework through which the risk-return trade-off associated with these risks can be assessed • Maintaining risk tolerances and supporting policies to limit exposure to a particular risk or combination of risks • Monitoring risk exposures and actively maintaining oversight of the company’s overall risk and solvency positions This section provides a description of Aegon's risk management framework. Enterprise Risk Management (ERM) framework Aegon's ERM framework is designed and applied to identify risks that may affect Aegon and manage individual and aggregate risks within Aegon's set risk tolerances. The ERM framework covers the ERM components as identified by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The ERM framework applies to all of Aegon's businesses for which it has operational control. Risk strategy, risk appetite statement and risk tolerances The formulation of the risk strategy starts with the principle that taking a risk should be based on serving a customer's need. The competence to manage the risk is assessed and Aegon's risk preferences are formulated, considering Aegon's risk capacity. The process results in a targeted risk profile, reflecting the risks Aegon wants to assume, and the risks Aegon would like to avoid or mitigate. Aegon's risk appetite statement and risk tolerances are established to assist management in carrying out Aegon's strategy within the boundaries of the resources available to Aegon. Aegon’s risk appetite statement is to: “Fulfill our promises towards our customers and other stakeholders by delivering sustainable and growing long- term free cash flow through strong resilience in solvency and liquidity, with a healthy balance in exposures, and by running a responsible business with effective controls.” Following from the risk appetite statement, risk tolerances are defined on: • Solvency, including Cash Capital at Holding and capital generation, to ensure that Aegon remains solvent even under adverse scenarios; • Liquidity, to ensure that Aegon has sufficient liquidity even under extreme scenarios; • Risk balance, to ensure a healthy balance of risk exposures; and • Responsible business with effective controls, which acknowledges an acceptable level of operational risk and stresses a low tolerance for (lack of) actions that could lead to material adverse risk events that result in breaking promises or not meeting reasonable expectations of customers, legal and regulatory breaches, reputational damage, financial detriment or financial misstatement. The tolerances are further developed into measures, thresholds and indicators that have to be complied with to remain within the tolerances. Risk universe Aegon's risk universe is structured to reflect the type of risks to which the company is exposed. The identified risk categories are financial risk (for example, interest rate risk and credit risk), underwriting risk (for example, mortality and morbidity risk and policyholder behavior), and operational risk (for example, fraud, business disruption, processing, and privacy risks). Specific risk types are identified within these risk categories. These risks, internal or external, may affect the company's operations, earnings, share price, value of its investments, or the sale of certain products and services. In the context of Aegon's risk strategy, a risk appetite is set for the three identified risk categories (see table below). Risk category Description Appetite Underwriting The risk of incurring losses when actual experience deviates from Aegon’s best estimate assumptions on mortality, longevity, morbidity, policyholder behavior, P&C claims and expenses used to price products and establish technical provisions. Medium to high - Underwriting risk is Aegon’s core business and meets customer needs. Financial The risk of incurring financial losses due to movements in financial markets and the market value of balance sheet items. Elements of financial risk are credit risk, inflation risk, investment risk, interest rate risk and currency risk. Low to medium - Accepted where it meets customer needs and the risk return profile is acceptable. Operational The risk of losses resulting from inadequate or failed internal processes and controls, people and systems or from external events, such as processing errors, legal and compliance issues, natural or man-made disasters, and cybercrime. Low - Accepted as a necessary condition of conducting business, but mitigated as much as possible in an economically efficient manner. 83 Integrated Annual Report 2023 | Risk management Risk identification and risk assessment Aegon has identified a risk universe that captures all known material risks to which the company is exposed. To assess all risks, Aegon maintains a documented, consistent methodology for measuring risks. The risk metrics are embedded in Aegon's key reports and are used for decision making. Risk response Aegon distinguishes the following risk responses, which are particularly relevant where risks are out of tolerance: • Risk acceptance: The risk is accepted by management; • Risk control: The risk is reduced by reducing the exposure, by improving processes and existing controls or by introducing new controls; • Risk transfer: The risk is reduced by insuring the company against the risk or by outsourcing activities to third parties; or • Risk avoidance: Activities that are the source of the risk are terminated. Risk monitoring and reporting Risks are monitored regularly and reported internally on at least a quarterly basis. The impact of key financial, underwriting, and operational risk drivers on earnings and capital is shown in the quarterly risk dashboards for the various risk types, both separately and on an aggregate basis. Risk exposures are compared with the measures and indicators as defined by Aegon's risk tolerance statements. Reporting also includes compliance and incident reporting. Finally, the main risks derived from Aegon's strategy and day-to-day business are discussed, as well as forward-looking points for attention. If necessary, mitigating actions are taken and documented. Risk control A system of effective controls is required to mitigate the risks identified. In Aegon's ERM framework, risk control includes risk governance, risk policies, internal control framework, model validation, risk framework embedding, risk culture, and compliance. Change risk management The ERM framework including the operational risk universe is applicable to all change initiatives and special projects across Aegon. In 2023, Aegon combined the Dutch operations with a.s.r. and consequently redomiciled its legal seat to Bermuda. The risk function provided oversight over both projects and prepared independent risk opinions to the Board with further monitoring of open items. Most significant risks The most significant risks Aegon faces in terms of exposures and required capital are: • Financial markets risks (particularly related to credit, equity, and interest rates) • Underwriting risks (particularly related to mortality and morbidity risks and policyholder behavior) • Operational risks (particularly related to reputation and continuity of operations) Description of risk types Financial market risks Credit risk Credit risk is the risk of loss resulting from the default by, or failure to meet contractual obligations of, issuers and counterparties. Aegon also considers credit risk to include spread risk, that is, a decline in the value of a bond, loan or mortgage due to a widening of credit spreads. Having a well-diversified investment portfolio means that Aegon can accept credit spread risk to earn a liquidity premium on assets that match liabilities. The focus is on high-quality securities with low expected defaults because Aegon has a low appetite for default risk. Equity market risk and other investment risks Aegon runs the risk that the market value of its investments changes. Investment risk affects Aegon's direct investments in the general account, indirect investments for the account of policyholders and agreements where Aegon relies on counterparties, such as reinsurance and derivative counterparties. Aegon has a low preference for investments in equity securities via the general account. Equity investments generate an equity risk premium over the long run, but in combination with a high capital charge result in a relatively low return on capital. Aegon accepts equity exposure through fee-based business in the separate accounts and mutual funds. Aegon has experience and expertise in managing complex investment guarantees and leverages this capability by providing customers access to a range of investment strategies and guaranteed benefits. Although Aegon accepts equity exposure via guarantee products, its preference is to hedge this risk as much as possible. Other investment risks include real estate exposure in the general account, and indirectly via property funds invested for the account of policyholders. Interest rate risk Aegon is exposed to interest rates as both its assets and liabilities are sensitive to movements in long-term and short- term interest rates, as well as to changes in the volatility of interest rates. Aegon may accept interest rate risk in order to meet customer needs. However, as no spread is earned on interest rate risk, Aegon prefers to mitigate the risk to the extent possible. 84 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Currency exchange rate risk As an international company, Aegon conducts business in different currencies and is therefore exposed to movements in currency exchange rates. Foreign currency exposure exists primarily when policies are denominated in currencies other than the issuer's functional currency. Currency risk in the investment portfolios backing insurance and investment liabilities is managed using asset-liability matching principles. Assets allocated to equity are held in local currencies to the extent shareholders' equity is required to satisfy regulatory and self-imposed capital requirements. Currency exchange rate fluctuations therefore affect the level of shareholders' equity as a result of converting local currencies into euros (EUR), the company's reporting currency. The company holds its capital base in various currencies in amounts that correspond to the book value of individual business units. Inflation risk Aegon is exposed to inflation risk through inflation- linked benefits offered on some of the products sold by Aegon’s insurance entities such as pensions or long-term care products. In addition, Aegon is exposed to cost inflation through its expense base. Aegon prefers to mitigate the risk to the extent possible. Liquidity risk Aegon needs to maintain sufficient liquidity to meet short- term cash demands, not only under normal conditions, but also in the event of a crisis. To that end, Aegon has put a strong liquidity management framework in place. The company considers extreme liquidity stress scenarios, including the possibility of prolonged "frozen" capital markets, an immediate and permanent rise in interest rates, and elevated policyholder withdrawals. Please refer to note 4 "Financial Risk" of Aegon's financial statements for more information. Underwriting risk Underwriting risk relates to the products sold by Aegon's insurance entities and is the risk of incurring losses when actual experience deviates from Aegon's best estimate assumptions on mortality, morbidity, policyholder behavior, Property & Casualty (P&C) claims and expenses. Aegon has a preference to selectively grow underwriting risk, but this must work hand-in-hand with a strong underwriting process. Aegon's earnings depend, to a significant degree, on the extent to which claims experience is consistent with assumptions used to price products and establish technical provisions. Changes in, among other things, morbidity, mortality, longevity trends, and policyholder behavior may have a considerable impact on the company's income. Assumptions used to price products and establish technical provisions are reviewed on a regular basis. Please refer to note 3 "Critical accounting estimates and judgment in applying accounting policies" to Aegon's consolidated financial statements for further information. Operational risk Like other companies, Aegon faces operational risk resulting from operational failures or external events, such as processing errors, inaccuracies in models used, negative behavior by personnel, non-compliance to laws and regulations, and natural or man-made disasters, including climate change. In addition, major programs or organizational transformations may also increase the potential for operational risks. Aegon's systems and processes are designed to support complex products and transactions, and to help protect against such issues as system failures, business disruption, financial crime, and breaches of information security. Aegon monitors and analyses these risks, and retains flexibility to update and revise where necessary. Aegon’s operational risk universe distinguishes as risk types: business risk; legal, regulatory, conduct, and compliance risks; tax risk; financial crime risk; processing risk; information technology and business disruption risks; people risk; and facility risk. These level 1 risk types are split into more granular level 2 risk types. The more granular risk types include, among others, information security risk, conduct risk, fraud risk, modelling risk, and physical damage risk. Sustainability risk Sustainability risk, including climate risk, is not considered a separate risk type but is a risk driver that impacts multiple risks. Sustainability is explicitly part of Aegon's risk taxonomy, embedded in its ERM framework and incorporated in the relevant risk policies. Sustainability has financial, underwriting, business, legal, regulatory, conduct and compliance risk angles. For example, climate change can impact future investment returns. The legal, regulatory, conduct and compliance risk angles relate to the ability to comply with relevant legal and regulatory requirements. The importance of handling sustainability risk effectively and expeditiously is expected to further increase, also given the increasing importance of sustainability for all stakeholders including society, investors, customers, and regulators. Fraud risk Fraud Risk is interpreted broadly in Aegon and relates both to operational types of fraud and financial reporting related fraud. Operational types of fraud are divided between internal and external fraud, that is, fraud committed by employees and fraud committed by others, with external fraud further specified as intermediary fraud or fraud committed by third parties. To combat operational types of fraud, Aegon has put policies in place and reports internally on its adherence to these policies. To enable the Executive Committee and Board of Directors to assess fraud risks, Compliance departments report quarterly on fraud events. In its annual 85 Integrated Annual Report 2023 | Risk management Systematic Integrity Risk Analysis (SIRA), Aegon analyzes both its exposure to fraud, and its residual risks, taking into account all measures Aegon has put in place to combat fraud. Where gaps are found, additional measures are put in place. Furthermore, Aegon has an established process in place to assess and confirm effective controls are in place concerning fraud in financial reporting. This assessment is performed annually and is based on a set of mandatory scenarios. In addition, the assessment is required to be performed by all Aegon subsidiaries. Business environment scan In addition to managing these various types of risk, Aegon performs a business environment scan. The aim is to identify emerging, fundamental/structural trends, risks, and opportunities in our operating environment, which could have significant impact on value creation and Aegon’s financial strength, competitive position, or reputation. It is a critical, cross-functional exercise that looks beyond impact to assess the potential of topics that influence value protection and creation. The scan is performed as a check on the ongoing appropriateness of the risk universe, to ensure the completeness of Aegon’s risk assessment as well as to provide input for ongoing strategy development. The scan takes into account the relationship and interconnectivity between risks and opportunities and the impact on business objectives. Topic identification, mapping, and selection are based on desk research, interviews with internal and external experts, and management selection. Topic areas can include, among others, geopolitics, macro- and financial economics, technology, regulations and supervision, customer preferences, product markets, market conduct and ESG. Outcomes can be used for materiality reporting, as input for Aegon’s strategy process and for possible follow-up in terms of further analysis, tracking, or as a global project. Risk governance framework Aegon's risk management is based on clear, well-defined risk governance. The goals of risk governance are to: • Define roles and responsibilities, and risk reporting procedures for decision-makers • Institute a proper system of checks and balances • Provide a consistent framework for managing risk in line with the targeted risk profile • Facilitate risk diversification Governance structure Aegon's risk management framework is represented across all levels of the organization. This ensures a coherent and integrated approach to risk management throughout the company. Similarly, Aegon has a comprehensive range of group-wide risk policies that detail specific operating guidelines and limits. These policies include legal, regulatory, and internally set requirements, and are designed to keep overall risk-specific exposures to a manageable level. Any breach of policy limits or warning levels triggers remedial action or heightened monitoring. Further risk policies may be developed at a local level to cover situations specific to particular business units. Aegon's risk management governance structure has four layers: • The Board of Directors (Board) and its Risk Committee • The CEO and the Executive Committee • The Group Risk & Capital Committee (GRCC) and its sub-committees • The local Risk & Capital Committees The Risk Committee reports to the Board on topics related to the ERM framework and the internal control system. This includes: • Risk strategy, risk tolerance, and risk governance; • Product development and pricing; • Risk assessment; • Risk responses and internal control effectiveness; • Risk monitoring; and • Risk reporting. The Risk Committee works closely with the Board of Directors Audit Committee (Audit Committee). For a description of the main roles and responsibilities of the Risk Committee see the section on the Risk Committee on page 63 of the Report of the Board of Directors in this Annual Report. It is the responsibility of the CEO and the Group's Chief Risk Officer (CRO) to inform the Board of any risk that directly threatens the solvency, liquidity, or operations of the company. The CEO has overall responsibility for risk management. The CEO adopts the risk strategy, risk governance, risk tolerance, and material changes in risk methodology and risk policies. The Group's CRO has a standing invitation to attend the CEO meeting and has a direct reporting line to the Board to discuss ERM and related matters. The CRO is also a member of the Executive Committee. The Executive Committee oversees a broad range of strategic and operational issues. While the CEO is Aegon's statutory Executive Director, the Executive Committee provides vital support and expertise in safeguarding Aegon's strategic goals. The Executive Committee discusses and sponsors ERM, in particular the risk strategy, risk governance, risk tolerance, and the introduction of new risk policies. 86 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon The CEO and Executive Committee are supported by the Group Risk & Capital Committee (GRCC). The GRCC is Aegon's most senior risk committee. It is responsible for managing Aegon's balance sheet at the global level, and is in charge of risk oversight, risk monitoring, and risk management -related decisions on behalf of the CEO and in line with its charter. The GRCC ensures risk-taking is within Aegon's risk tolerances; that the capital position is adequate to support financial strength and regulatory requirements, and that capital is properly allocated. The GRCC informs the CEO about any identified (near) breaches of overall tolerance levels that threaten the risk balance, as well as any potential threats to the company's solvency, liquidity, or operations. The GRCC has three sub-committees: the ERM framework, Accounting and Actuarial Committee (ERMAAC), the Non- Financial Risk Committee (NFRC) and the Model Validation Committee (MVC). The purpose of the ERMAAC is to assist the GRCC, CEO, and Executive Committee with financial risk framework setting and maintenance across all group-level balance sheet bases, including policies, standards, guidelines, methodologies, and assumptions. The purpose of the NFRC is to assist the GRCC, CEO and Executive Committee with non-financial risk framework setting and maintenance, including policies, standards, guidelines, and methodologies, and to act as a formal discussion and information-exchange platform on matters of concern regarding non-financial risk management. The MVC is responsible for approving all model validation reports across Aegon. This is an independent committee that reports to the GRCC and the CEO to provide information on model integrity and recommendations on how to further strengthen these models. Aegon's business units have a Risk, or Risk and Capital committee, and an Audit committee. The responsibilities and prerogatives of the committees are aligned with those of the company-level committees and further elaborated in their respective charters, which are tailored to local circumstances. In addition to the four layers described above, Aegon has an established group-wide Risk function. It is the mission of the Risk function to ensure the continuity of the company by safeguarding the value of existing business, protecting Aegon's balance sheet and reputation, and supporting the creation of sustainable value for all stakeholders. In general, the objective of the Risk function is to support the CEO, Executive Committee, Board, and business unit boards in ensuring that the company reviews, assesses, understands, and manages its risk profile. Through oversight, the Risk function ensures the company-wide risk profile is managed in line with Aegon's risk tolerances, and stakeholder expectations are managed under both normal business conditions and adverse conditions caused by unforeseen negative events. The following roles are important in order to realize the objective of the Risk function: • Advising on risk-related matters including risk tolerance, risk governance, risk methodology, and risk policies • Supporting and facilitating the development, incorporation, maintenance, and embedding of the ERM framework and sound practices • Monitoring and challenging the implementation and effectiveness of ERM practices In the context of these roles, the Risk function has the following responsibilities: ERM Framework • The overarching ERM Framework supports Aegon’s corporate strategy and enables management to effectively deal with uncertainty and the associated risk-return trade-offs. Global Risk Appetite (GRA) • The GRA is linked to and supports Aegon’s strategy and purpose and translates these into risk tolerances and risk limits. Risk identification and assessment • All material risks are captured and classified in Aegon’s risk universe. An emerging risk process is in place to ensure that risk universe remains up to date and complete. Risk assessment includes risk measurement across valuation and reporting metrics and feeds into Aegon’s risk strategy, including risk preferences and risk profile considerations. Risk governance • A risk governance framework is in place across all levels of the company, including formal committees, committee charters, memberships across relevant functions, and escalation procedures. Policies and standards • Risk policies and standards set out requirements, roles and responsibilities, and processes to manage risks across the risk universe. 87 Integrated Annual Report 2023 | Risk management Risk framework embedding • The ERM Framework is embedded in Aegon’s key business areas. The Own Risk Self-Assessment (ORSA) 1 unites the risk and capital management and the business planning processes across Aegon and aligns these to its strategy. The risk strategy is aligned with the business strategy, the strategy execution is closely monitored, and risks are identified on time to ensure strong delivery in a safe and timely manner. Risk oversight • Major business (and risk) decisions are risk-based; properly risk-informed and, where relevant, challenged by the Risk function to protect the balance sheet and proper customer conduct. Risk monitoring and reporting • Risks across the risk universe are monitored and reported. Risk culture • Risk culture is embedded across the company. • Risk culture encompasses the awareness of employees, management, and leadership of relevant risks and how risks are managed. Aegon's group-wide and business unit risk management staff structure is fully integrated. Business unit CROs have either a direct reporting line to the Group CRO or one of the CROs that reports directly to the Group CRO. Keeping ERM framework up to date and effective Aegon continuously works on keeping its ERM framework up-to-date, effective and fit-for-purpose. The annual risk development plan outlines priorities for the year and rationalizes activities that align with Aegon’s strategy and vision. Policies, charters and other governance documents are regularly reviewed and updated where necessary. Also, activities such as the Business Environment Scan provide an internal and external perspective on the risk universe and will signal where updates are required. For example, sustainability risk, including climate risk has been incorporated more explicitly into our risk taxonomy and relevant risk and business policies and processes. In addition, internal processes such as policy attestation verify compliance with policies. Non-compliance requires remediating action plans, which are actively monitored to ensure execution. 1 Based on the redomicilation of Aegon to Bermuda, the ORSA will be replaced by the Group Solvency Self-Assessment (GSSA) in 2024. Internal control system Aegon has developed an internal control system that serves to facilitate its compliance with applicable laws, regulations (for example Sarbanes-Oxley Act and Solvency II), and administrative processes, and the effectiveness and efficiency of operations with regard to its objectives, in addition to the availability and reliability of financial and non-financial information. The overall internal control system ensures appropriate control activities for key processes, and the documentation and reporting of administrative and accounting information. A key element of the internal control system is to facilitate action planning and embed continuous improvement regarding the internal control environment throughout the organization. The internal control system is embedded through policies and frameworks such as the ERM Framework, Model Validation Framework, Operational Risk Management (ORM) Framework, and Information Technology Framework. Aegon’s internal control system is considered more encompassing in scope than the Integrated Framework issued by COSO on which criteria for the internal control system are based. In relation to the Information Technology Framework, as some of the core processes and systems shift from legacy on- premises environment to the cloud, Aegon has established a strategy to manage cloud risk. This includes defining key elements of cloud governance, cloud security strategy, as well as integrating cloud control requirements into our IT Control Framework. In 2023, risk management and internal control topics were discussed by the relevant management committees and bodies, including the Executive Committee, Risk Committee, and the Audit Committee. An analysis of internal and external audit reports and risk reviews revealed no material weaknesses. As a result, no significant changes or major improvements were made or planned to the risk management and internal control systems. 88 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Capital and liquidity management Guiding principles The management of capital and liquidity is of vital importance for Aegon, for its customers, investors in Aegon securities, and for Aegon's other stakeholders. In line with its risk tolerance, the goal of Aegon's capital and liquidity management is to promote strong and stable capital adequacy levels for its businesses, in addition to maintaining adequate liquidity to ensure the company is able to meet its obligations. Aegon follows a number of guiding principles in terms of capital and liquidity management: • Promoting strong capital adequacy in Aegon’s businesses and operating units • Managing and allocating capital efficiently in support of the strategy and in line with its risk tolerance • Maintaining an efficient capital structure, with an emphasis on optimizing Aegon’s cost of capital • Maintaining adequate liquidity in both the operating units and the Holding to ensure that the company is able to meet its obligations by enforcing stringent liquidity risk policies • Maintaining continued access to international capital markets on competitive terms Aegon believes that the combination of these guiding principles strengthens the company's ability to withstand adverse market conditions, enhances its financial flexibility, and serves both the short-term and the long-term interests of the company, its customers, and other stakeholders. The management and monitoring of capital and liquidity is firmly embedded in Aegon's Enterprise Risk Management (ERM) framework. Management of capital Aegon's capital management framework is based on adequate capitalization of its operating units, Cash Capital at Holding, and leverage. Capital adequacy of Aegon’s operating units Aegon manages capital in its operating units at levels sufficient to absorb moderate shocks without impacting the remittances to the Group. These moderate shocks could be caused by various factors, including general economic conditions, financial markets risks, underwriting risks, changes in government regulations, and legal and arbitration proceedings. To mitigate the impact of such factors on the ability of operating units to pay remittances to the Group, Aegon established an operating level of capital in each of the units: 400% Risk-Based Capital (RBC) Company Action Level (CAL) in the US and 150% Solvency Capital Requirement (SCR) in the UK; based on UK Solvency II. Aegon manages capital in the units to their respective operating levels over-the-cycle. After investments have been made in new business to generate organic growth, capital generated by Aegon's operating units is available for distribution to the holding company. In addition to an operating level, Aegon established a minimum dividend payment level of capital in each of the units: 350% RBC CAL in the US and 135% SCR in the UK; based on UK Solvency II. As long as the capital position of the unit is above this minimum dividend payment level, the unit is expected to pay remittances to the Group. When the operating unit’s capital position approaches the minimum dividend payment level, capital management tools will be used to ensure that units will remain well capitalized. The frequent monitoring of actual and forecasted capitalization levels of its operating units is an important element in Aegon's capital framework in order to actively maintain adequate capitalization levels. The regulatory capital requirement, minimum dividend payment level, operating level, and actual capitalization for Aegon's main operating units at December 31, 2023 are included in the following table: Capital requirements Regulatory capital requirement Minimum dividend payment level Operating level Actual capitalization US RBC CAL ratio 100% 350% 400% 432% Scottish Equitable Plc (UK) Solvency II ratio 100% 135% 150% 187% For more details on the capital ratios and the movement thereof, see note 37 "Capital management and solvency" in Aegon's consolidated financial statements. Improving risk-return profile Aegon has an active global reinsurance program designed to optimize the risk-return profile of insurance risks. In addition, Aegon monitors the risk-return profile of new business written, withdrawing products that do not create value for its stakeholders. Aegon continues to take measures to improve its risk-return profile. Particularly in the United States, several actions were taken to strengthen the capital position and reduce the volatility of the local capital positions. 89 Integrated Annual Report 2023 | Capital and liquidity management Management actions US As announced during the June 2023 Capital Markets Day, Transamerica aims to improve the quantum and quality of its capital generation, while reducing its exposure to Financial Assets. During 2023, Transamerica has made good progress in implementing its plans. Regarding Strategic Assets these include: • Transamerica has agreed upon an earn-out arrangement with certain key founders of World Financial Group (WFG). This will improve the value creation by the growth of the distribution network; • Transamerica has insourced the administration to facilitate the anticipated growth. As part of the strategy rolled out on the CMD, the legacy Universal Life portfolio and Single Premium Group Annuities (SPGA) have been added as a Financial Asset. Transamerica aims to release capital employed in Financial Assets in part through in-force management actions. During 2023 the following management actions related to the Financial Asset portfolio were executed: • Rate increase programs in Long-Term Care with a total value of approvals achieved since the beginning of 2023 amounts to USD 245 million, which is 35% of the USD 700 million target set at the 2023 CMD. • The US RBC ratio volatility from Variable Annuities was substantially reduced by actions taken in 2022. In the second half-year of 2023, the dynamic hedging program for the Variable Annuities guaranteed benefits was expanded to also hedge statutory lapse and mortality margins. This has reduced the sensitivity of the RBC ratio to equity markets further. • In July 2023, Transamerica reinsured USD 1.4 billion of Secondary Guarantee Universal Life (SGUL) statutory reserves to Wilton Re. The transaction reduced exposure to mortality risk and covered around 14,000, representing 12% of the total reserves backing this product line. • In 2022, Transamerica set-up a dedicated entity to repurchase institutionally owned universal life policies to reduce mortality risk of the overall portfolio. By 2027, Transamerica aims to have purchased 40% of the USD 7 billion face value of institutionally owned universal life policies that were in-force at the end of 2021. At the end of 2023, the company had purchased 23% of the face value of institutionally owned universal life policies, focusing on older age policies with large face amounts. Since inception in 2022, Transamerica has purchased policies for more than USD 800 million, and in the meantime used the proceeds from terminated policies to purchase further policies. • Reserves have been strengthened by reducing its captive financing through the recapture of certain policy blocks from two captives in the third quarter. • Transamerica reinsured a portfolio of Fixed Deferred Annuities with USD 4.6 billion of reserves from Transamerica Life Insurance Company (TLIC) to a new affiliated Bermuda-based reinsurance entity. This will allow the block to be managed under a more market consistent framework, and will reduce capital volatility. Cash Capital at Holding and liquidity management Liquidity management is a fundamental building block of Aegon's overall financial planning and capital allocation processes. Liquidity is managed both centrally and at the operating unit level and is coordinated centrally at Aegon Ltd. The ability of the holding company to meet its cash obligations depends on the amount of liquid assets on its balance sheet and on the ability of the operating units to pay remittances to the holding company. In order to ensure the holding company's ability to fulfill its cash obligations, to maintain sufficient flexibility to provide capital and liquidity support to Aegon's operating units, and to provide stability in external dividends, the company manages Cash Capital at Holding, including Aegon's centrally managed (unregulated) holding companies, to an operating range of EUR 0.5 billion to EUR 1.5 billion. The main sources of liquidity in Cash Capital at Holding are remittances from operating units and proceeds from divestitures. In addition, contingent internal and external liquidity programs are maintained to provide additional safeguards against extreme unexpected liquidity stresses. Aegon uses the cash flows from its operating units to pay for holding expenses, including funding costs. The remaining free cash flow is available to execute the company's strategy, to strengthen the balance sheet through deleveraging or make capital injections into units as required, to make acquisitions, to fund dividends on its shares, and to return capital to shareholders, if possible, all subject to maintaining targeted Cash Capital at Holding. Aegon aims to pay out a sustainable dividend to enable equity investors to share in its performance. When determining whether to declare or propose a dividend, Aegon's Board of Directors balances prudence with offering an attractive return to shareholders. This is particularly important during adverse economic and/or financial market conditions. Furthermore, Aegon's operating units are subject to local insurance regulations that could restrict remittances to be paid to the holding company. There is no requirement or assurance that Aegon will declare and pay any dividends. On December 31, 2023, Aegon held a balance of EUR 2.4 billion in Cash Capital at Holding, compared to EUR 1.6 billion on December 31, 2022. Details on the movement are included in note 37 "Capital management and solvency" in Aegon's consolidated financial statements. 90 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Liquidity management The company's liquidity risk policy sets guidelines for its operating companies and the Holding in order to achieve a prudent liquidity profile and to meet cash demands under extreme conditions. Aegon's liquidity is invested in accordance with the company's internal risk management policies. Aegon believes that its Cash Capital at Holding, backed by its external funding programs and facilities, is ample for the company's present requirements. Aegon maintains a liquidity policy that requires all business units to project and assess their sources and uses of liquidity over a two-year period under normal and severe business and market scenarios. This policy ensures that liquidity is measured and managed consistently across the company, and that liquidity stress management plans are in place. Aegon's operating units are engaged in life insurance and pensions business, which are long-term activities with relatively illiquid liabilities and generally matching assets. Liquidity consists of liquid assets held in investment portfolios, in addition to inflows generated by maturing assets, coupons and premium payments, and customer deposits. Leverage Aegon uses leverage to lower the cost of capital that supports businesses in the company, thereby contributing to a more effective and efficient use of capital. In managing the use of leverage throughout the company, Aegon has implemented a Leverage Use Framework as part of its broader ERM framework. Financial leverage Aegon defines gross financial leverage as debt or debt- like funding issued for general corporate purposes and for capitalizing Aegon's business units. Gross financial leverage includes hybrid instruments, and subordinated and senior debt. In 2023, Aegon achieved its goal to reduce its gross financial leverage to around EUR 5.0 billion, as announced during the June 2023 Capital Markets Day. Gross financial leverage was EUR 5.1 billion per December 31, 2023, after a EUR 500 million reduction in gross financial leverage in December 2023 funded from the proceeds of the a.s.r. transaction. The following are metrics that Aegon assesses in managing leverage: • Gross financial leverage ratio • Fixed charge coverage • Various rating agency leverage metrics • Other metrics, including gross financial leverage divided by operating capital generation Aegon's gross financial leverage ratio is calculated by dividing gross financial leverage by total capitalization. Aegon's total capitalization consists of the following components: • Shareholders’ equity based on IFRS as adopted by the EU • Non-controlling interests and shares related to long-term incentive plans that have not yet vested • Contractual service margin, excluding joint-ventures and associates, net of tax • Gross (or total) financial leverage Aegon's fixed charge coverage is a measure of the company's ability to service its financial leverage. It is calculated as the sum of the operating result and interest expenses on financial leverage divided by interest payments on financial leverage. The fixed charge coverage includes the impact of interest rate hedging. Operational leverage Although operational leverage is not considered part of Aegon's total capitalization, it is an important source of liquidity and funding. Operational leverage relates primarily to the use of a Federal Home Loan Bank (FHLB) facility. Funding and back-up facilities The majority of Aegon's financial leverage is issued by Aegon Ltd., the parent company. A limited number of other Aegon companies have also issued debt securities, but for the most part these securities are guaranteed by Aegon Ltd. To support the need for Letters of Credit (LOCs) and to enhance its liquidity position, Aegon maintains backup credit and LOC facilities with international lenders. The company's principal arrangements comprise a EUR 1.7 billion syndicated revolving credit facility and an LOC facility of USD 1.5 billion. The syndicated revolving credit facility matures in 2025. The LOC facility matures in 2026. In addition, Aegon also maintains a number of shorter-dated bilateral backup liquidity facilities. 91 Integrated Annual Report 2023 | Capital and liquidity management Rating agency ratings Aegon's objective is to maintain strong financial strength ratings in its main operating units, and this plays an important role in determining the company's overall capital management strategy. Aegon maintains strong financial strength ratings from several international rating agencies for its operating units. December 31, 2023 Aegon Ltd. Aegon USA Aegon UK S&P Global 1) Financial strength A+ A+ Long-term issuer BBB+ Senior debt BBB+ Subordinated debt BBB- Moody's Investors Service Financial strength A1 Long-term issuer Baa1 Senior debt Baa1 Subordinated debt Baa2 A.M. Best Financial strength A 1 At December 31, 2023, the outlook on S&P’s ratings was negative. S&P changed the outlook from negative to stable in February 2024. Aegon Group Solvency Ratio Following the transfer of Aegon’s legal domicile to Bermuda on September 30, 2023, group supervision moved from the Dutch Central Bank ( DNB) to the Bermuda Monetary Authority (BMA). Aegon’s group solvency ratio under the Bermuda solvency framework is broadly aligned with that under the previously applied Solvency II framework during a transition period until the end of 2027. This includes the method to translate Transamerica’s capital position into the group solvency position. For more information about group solvency and recent developments, please refer to section "Regulation and supervision". Aegon’s Group solvency ratio was 193% on December 31, 2023, compared to 208% on December 31, 2022. The decrease in Group solvency ratio is driven by the EUR 1,500 million share buyback related to the transaction with a.s.r. The Group solvency ratio includes Aegon UK based on the local UK Solvency II regulation, including the recent reform of the risk margin calculation. For more details, please refer to note 37 "Capital management and solvency" to Aegon's consolidated financial statements. December 31, 2023 1) December 31, 2022 Group Eligible Own Funds 14,250 16,332 Group SCR 7,366 7,844 Group solvency ratio 193% 208% 1 The solvency ratios are estimates and are not final until filed with the respective supervisory authority. Sensitivities Aegon calculates the sensitivities of its capital ratios as part of its capital management framework. The following table provides an overview of the sensitivities (downward and upward) to certain parameters and their estimated impact on the capital ratio. Aegon has a 29.98% stake in a.s.r. following the completion of the transaction. The impact from this 29.98% stake has been excluded in the sensitivities of the Group solvency ratio. Please note that the sensitivities listed in the tables below represent sensitivities to Aegon’s position at the balance sheet date. The sensitivities reflect single shocks, where other elements remain unchanged. Real-world market impacts (for example, lower interest rates and declining equity markets) may happen simultaneously, which can lead to more severe combined impacts and may not be equal to the sum of the individual sensitivities presented in the table. The sensitivities assume deferred tax asset (DTA) admissibility. Under certain adverse scenarios and where applicable, part of DTAs could become inadmissible. While this would increase the sensitivities relative to the published sensitivities, the DTAs would still be recoverable over time. In the sensitivities of the Americas, part of the DTAs was inadmissible per December 31, 2023. 92 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Scenario Group Americas 2) SE Plc 2023 1) 2022 2023 2022 2023 2022 Equity markets (25%) (5%) (4%) (14%) (15%) 7% 10% Equity markets +25% 0% 0% 3% 7% (6%) (8%) Interest rates -50bps 0% 2% 1% 0% (1%) 0% Interest rates +50bps (1%) (2%) 1% 1% 1% (2%) Govt spreads -50bps 0% 1% n.a. n.a. 2% 1% Govt spreads +50bps (1%) (1%) n.a. n.a. (2%) (2%) Non-govt spreads -50bps 1% 1% 0% (2%) 1% 0% Non-govt spreads +50bps (1%) (2%) 0% 1% 0% (1%) US Credit Defaults 3) ~3x long-term average (3%) n.a. (6%) n.a. n.a. n.a. US Credit Migration on 10% of assets 4) 1 big letter downgrade (3%) n.a. (8%) n.a. n.a. n.a. Longevity +5% (4%) (3%) (10%) (4%) (1%) (1%) 1 Excluding impact from 29.98% stake in a.s.r.. 2 The sensitivities are presented on a Solvency II equivalent basis, after application of the conversion methodology to US regulated (life) companies. 3 Defaults equivalent to three times the long-term average over 12 months period, of which one third is reflected in operating capital generation and the remainder in this scenario; equivalent to a 1-in-10 scenario. 4 Downgrade of 10% of the US general account by one big rating letter, equivalent to a 1-in-10 scenario. Equity sensitivities Aegon is exposed to the risk of a downturn in equity markets. This is mainly a consequence of indirect equity exposure in the Americas. In the Americas, equity sensitivities are primarily driven by the variable annuity (VA) business, where base contract fees are charged as a percentage of underlying funds, many of which are equity based. While guaranteed benefits are fully hedged for equity risk, the indirect equity exposure associated with the base contract fees is not. The asymmetry between the impacts of up and down shocks is caused by reserve flooring in the variable annuity business. The variable annuity voluntary reserve that was set up in 2022 provides a dampening of the RBC ratio sensitivity towards equity movements. The impacts are quite in line with last year. Interest rates sensitivities Aegon's group solvency ratio is not very sensitive to movements in interest rates given the asset liability management and hedging programs that are in place. In the Americas, a decrease in interest rates leads to higher reserves for variable annuities and universal life products, which are offset by payoffs from interest rate hedging programs. For the Americas, interest rate sensitivity results are quite stable due to Clearly Defined Hedging Strategy implemented in 3Q 2021 (net of SSAP108 deferrals). The SSAP 108 deferral reduces non-economic statutory surplus volatility by deferring the breakage between the reserves and hedge movement on TLIC. There is a deferral of net loss (creating an asset) in up rate shocks and a deferral of net gain (creating a liability) in down rate shocks to the balance sheet of the TLIC legal entity and this is generally amortized over a 10-year period. For SE Plc, the main insurance entity of Aegon UK, exposure to lower interest rates leads to higher required capital on mortality, expense and policyholder lapse risks which is partly offset by gains on the swaps held in the general account. There is one key driver for the changes in sensitivity, which is the sale of the Protection Business, mainly lowering the Own Funds impact in interest rate sensitivities. Spread sensitivities The non-government spread sensitivities include shocks on corporate bonds and structured instruments. Overall, Aegon is exposed to the risk of widening credit spreads , which results in lower asset valuations. Aegon as a whole has little exposure to changes in government spreads. The exposure in the Americas is negligible, and there is a slight risk in SE Plc. The solvency ratio of the Americas shows hardly any impact from spread widening/narrowing, which results from a higher/ lower discount rate used for valuing employee pension plan liabilities offset by the negative/positive impact from lower fixed asset values. Exposure to government spread sensitivities is driven by SE Plc, which is exposed to spreads widening due to the reduction in the value of fixed-income assets. 93 Integrated Annual Report 2023 | Capital and liquidity management Credit default and migration sensitivities Previously, the credit sensitivity of the Americas reflected the impact of credit defaults and rating migrations on assets held in the general account portfolio. Credit sensitivities were updated to reflect the 1-in-10 impact of defaults and migrations separately. Defaults represent the annual impact of a level three times the long-term average with 1/3 in OCG and the remainder as a shock impact. Ratings migrations are equivalent to 10% of the general account portfolio dropping one letter grade. Under the default sensitivity, the credit impairments reduce the value of credit exposures and increase the amount of required capital. The downward rating migrations of credit instruments increase the amount of required capital. Longevity sensitivities All main business units contribute to the company-wide risk that people will live longer than the expectations embedded in our provisions. For the Americas, the longevity sensitivity widened compared to 2022. This is driven by movements in Health, as mortality assumptions for both active and disabled lives were updated in 1H2023, with decreasing sufficiency impacts. The shock impact change is mostly driven by the erosion of sufficiency, which went down as a result of the 1H 2023 assumption update in the Americas. 94 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Regulation and supervision Individually regulated Aegon companies are each subject to prudential supervision in their respective home countries and therefore are required to maintain a minimum solvency margin based on local requirements. In addition, Aegon as a whole is subject to prudential requirements on a group basis, including capital, internal governance, risk management, reporting, and disclosure requirements. Developments in 2023 Following completion of the combination of the Aegon NL business with a.s.r.’s business operations in the Netherlands on July 4, 2023, Aegon no longer had a regulated insurance entity in the Netherlands. After an interim period during which the Dutch Central Bank (DNB) continued to fulfill the role of Aegon’s group supervisor, Aegon’s legal domicile transferred to Bermuda. Consequently, the role of group supervision moved to the Bermuda Monetary Authority (BMA) as of October 1, 2023. Single-entity level Solvency II supervision continues to applicable in respect of Aegon’s regulated EEA insurance entities in Spain and Portugal. Aegon’s Asset Management activities in the Netherlands have continued to be supervised by the Authority Financial Markets (AFM) and DNB. In addition, subgroup supervision is exercised by the UK Prudential Regulatory Authority with respect to entities established in the United Kingdom as subsidiaries of Aegon Europe Holding B.V. on the basis of the relevant provisions of the UK regulatory regime for insurers. For other individual regulated subsidiaries, there is no change in the applicable regulatory regime and legal requirements as a result of the redomiciliation of Aegon’s top holding company. Group Supervision Following the redomiciliation, Aegon’s group supervision is exercised by the BMA and, accordingly, the relevant Bermudian laws and regulations concerning group supervision are applicable. The Bermuda Insurance Act 1978 and related regulations provide the BMA with broad authority to perform its group supervisor role with a wide range of functions and supervisory activities, including but not limited to (i) coordinate the gathering of information and dissemination of relevant or essential information for going concerns and emergency situations (including information which is important for the supervisory task of other competent authorities), (ii) review and assess the financial situation of the group, (iii) assess the compliance with the rules on solvency and on risk concentration and intra-group transactions of the group, (iv) assess the system of governance of the group, (v) plan and coordinate supervisory activities in cooperation with other competent authorities concerned, (vi) coordinate any enforcement action against the group and its members and (vii) plan and coordinate meetings of the college of supervisors of the Aegon Group. Bermuda’s regulatory regime is well recognized, having been granted equivalent status by the EU under the Solvency II regime, and by the UK under its own Solvency UK regime. It has also been designated as a qualified jurisdiction and reciprocal jurisdiction by the US National Association of Insurance Commissioners (NAIC). Group Solvency In Bermuda, Aegon’s group solvency ratio and surplus under the Bermuda solvency framework will be broadly in line with that under the Solvency II Regime during a transition period until the end of 2027. After the transition period, Aegon will fully adopt the Bermudian solvency framework. Insurance companies are required to determine technical provisions at a value that corresponds with the current exit value of their obligations towards policyholders and other beneficiaries of insurance and reinsurance contracts. The calculation of the technical provisions is based on market-consistent information where possible. The value of the technical provisions is equal to the sum of a best estimate and a risk margin. The discount rate at which technical provisions are calculated and other parameters may have an important effect on the amount and volatility of own funds (the excess of assets over liabilities). Insurers and reinsurers are required to hold eligible own funds to ensure that they are able to meet their obligations over the next 12 months with a probability of at least 99.5% (that is, the ability to withstand a 1-in-200-year event). This objective is called the Solvency Capital Requirement (SCR). Insurance companies are allowed to use: (a) a standard formula to calculate their SCR; (b) a self-developed internal model; for which the approval of supervisory authorities is required; or (c) a partial internal model (PIM); a combination of the standard formula and an internal model that also requires approval of supervisory authorities. An internal model should better reflect the actual risk profile of the insurance company than the standard formula. Aegon Ltd. uses a PIM. In addition to the SCR, insurance companies must also calculate a Minimum Capital Requirement (MCR). This represents a lower level of financial security than the SCR, below which the level of eligible own funds held by the insurance company is not allowed to drop. An irreparable breach of the MCR would lead to the withdrawal of an insurance company’s license. Insurance companies are required to hold eligible own funds against the SCR and MCR. 95 Integrated Annual Report 2023 | Regulation and supervision During the transition period, Aegon uses a combination of the two methods – Accounting Consolidation and Deduction & Aggregation – to calculate the Group Solvency ratio. For insurance entities domiciled outside the EEA for which provisional or full equivalence applies, such as the United States, Aegon uses the Deduction and Aggregation method, based on local regulatory requirements, to translate these into the Group Solvency position. US insurance entities are included in Aegon’s group solvency calculation in accordance with local US Risk-Based Capital (RBC) requirements. Actual solvency levels are included in note 37 "Capital management and solvency" in Aegon's consolidated financial statements. Aegon's UK insurance subsidiaries have been incorporated into the Aegon’s Solvency calculation in accordance with UK Solvency II standards, including Aegon UK’s approved Partial Internal Model. Designation as Internationally Active Insurance Group Aegon retains its designation as an Internationally Active Insurance Group (IAIG) in accordance with the principles of ComFrame (the Common Framework for the Supervision of IAIGs). The provisions of ComFrame must be implemented in local legislation in order to have a binding effect. To the extent Bermudian regulations require these provisions for IAIGs these provisions are applicable. This also applies to the Insurance Capital Standard (ICS) which is being developed as a consolidated group-wide capital standard for IAIGs; The ultimate goal of the ICS is a single ICS that includes a common methodology by which it achieves comparable outcomes across jurisdictions. The key elements of the ICS include valuation, capital resources, and capital requirements. Ongoing work is intended to lead to improved convergence over time. It must be adopted by the Bermudian jurisdiction to be formally applicable. Bermuda’s group supervision framework reflects international developments and principles for insurance group supervision adopted by the International Association of Insurance Supervisors (IAIS). The Insurance Amendment Act 2021 introduced the concept of an IAIG to meet the principles and standards of ComFrame. The Insurance Amendment Act 2021 amended the Insurance Act 1978 to make provision for supervisory requirements relating to the administration of IAIGs in Bermuda. Once designated as an IAIG, the IAIG is subject to any rules that the BMA may make prescribing prudential or technical standards to the IAIG, and will continue to be subject to any other requirements of group supervision. Aegon closely monitors all regulatory requirements resulting from its designation as an IAIG. As an example, we have monitored the Insurance Amendment Act 2023. This amendment to the Insurance Act 1978 was passed in May 2023; it empowers the BMA to require insurance groups to develop a recovery plan. The amendment also empowers the BMA to designate, for the purposes of supervision, a member company of an IAIG as its ‘head of the IAIG’. In November 2019, the IAIS adopted the Holistic Framework for the assessment and mitigation of systemic risk in the insurance sector. The Holistic Framework consists of an enhanced set of supervisory policy measures and powers of intervention, an annual IAIS global monitoring exercise, and an assessment of consistent implementation of supervisory measures. The provisions of the Holistic Framework must be implemented in local legislation in order to have a binding effect. Bermuda’s Insurance Act has been amended to give the BMA powers to make rules for recovery planning, and the BMA is finalizing requirements for recovery plans. In 2025, the BMA plans to publicly consult on the design and implementation of an insurance resolution regime in line with the standards of the IAIS. Future laws and regulations Aegon has taken note of reforms to Bermuda’s prudential regime, many of which will become applicable in 2024. Aegon further continues to closely monitor all regulatory requirements and changes to them, both at the consolidated level and at the level of individual regulated subsidiaries. In addition to prudential regulatory requirements, this includes ESG-related legislation, such as the Corporate Sustainability Reporting Directive, the Taxonomy Regulation, the Sustainable Finance Disclosure Regulation. 96 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Code of Conduct Aegon’s Code of Conduct embodies the company’s values and helps ensure that all employees act ethically and responsibly and is available at aegon.com. It prescribes a mandatory set of standards for how Aegon employees should conduct business, comply with all applicable laws and regulations, and exercise sound judgment in reaching ethical business decisions in the long- term interests of Aegon’s stakeholders. Aegon’s Code of Conduct applies to all Directors, officers, and employees of all Aegon companies around the world (regardless of the contractual basis of their employment), including associate companies and joint ventures that are majority owned and/or controlled by Aegon Ltd. Companies in which Aegon does not hold a majority stake will be expected to either adopt the Aegon Code of Conduct or implement an equivalent code. All Aegon employees must certify that they have read and understood the Code of Conduct, and agree to abide by it. Employees are also required to follow mandatory training on a regular basis to help embed the principles of the Code in the way they work. Any waivers to the Aegon Code made to Directors or Executive officers must be approved by the Aegon Ltd. Board of Directors or its Audit Committee. Waivers may only be granted in exceptional circumstances and will be promptly disclosed to our shareholders in accordance with applicable laws and stock exchange requirements. Aegon has elected to comply with home country practice and disclose any waivers to the Aegon Code in the Form 20-F instead of disclosing such waivers to shareholders within four business days pursuant to the NYSE rules. No waivers were requested or given during 2023. Aegon Speak Up: Reporting misconduct Breaching laws and regulations, the Code of Conduct, or internal policies and procedures may have serious consequences for the company and its staff, its customers, shareholders, and business partners, and may also have a serious impact on the financial system or the public interest. Aegon’s ambition is to be a trusted long-term partner to all its stakeholders, and therefore, the company would like to be made aware of any suspected unlawful, unethical, or otherwise improper conduct that could be harmful to the company and its stakeholders. Effective detection and resolution of such conduct will help sustain its business and ensure long-term value creation for all stakeholders. Aegon implemented Aegon Speak Up to demonstrate its commitment to staff and other stakeholders that it encourages people to report any concerns regarding potential misconduct and will not tolerate reprisals for making a good faith report. Aegon Speak Up provides a safe environment for anyone who wishes to raise a concern about suspected or observed misconduct that involves Aegon. For this purpose, Aegon has contracted with an independent third party to host a secure reporting channel for employees and others to report potential misconduct. Reports can be submitted online or via toll-free telephone lines in all the countries in which Aegon conducts business (24 hours a day, seven days a week). Reporters can choose to remain anonymous. If an issue is found upon investigation, appropriate management action is taken to resolve the issue and prevent it from happening again. It is important that people feel supported and protected by the company for bringing issues to the attention of management that may be harmful to the reputation and integrity of the company, its employees, or other stakeholders. Aegon has established specific measures to provide support, and to address situations that present a risk of reprisal. Reporters who believe they have experienced retaliation are encouraged to immediately bring the issue to the attention of the Group Compliance Officer. 97 Integrated Annual Report 2023 | Code of Conduct Conformity Statement The Board is responsible for preparing the financial statements and the Integrated Annual Report in accordance with Dutch and Bermuda law and the International Financial Reporting Standards, as adopted by the European Union (EU-IFRS). As required by section 5:25c of the Dutch Financial Supervision Act (Wet op het financieel toezicht (Wft)), the Board confirms that, to the best of its knowledge: • The Aegon Ltd. financial statements have been prepared in accordance with applicable accounting standards and give a true and fair view of the assets, liabilities, financial condition, and profit or loss of the company and the undertakings included in the consolidation as a whole. • The report of the Board gives a true and fair view of the position at the reporting date of the company, the development and performance of the business during the financial year, and the undertakings included in the consolidation as a whole, together with a description of the principal risks and uncertainties that the company faces. Aegon's risk management and control systems provide reasonable assurance for the reliability of financial reporting and the preparation and fair presentation of Aegon's financial statements. They cannot, however, provide absolute assurance that a misstatement of Aegon's financial statements can be prevented or detected. The Hague, the Netherlands, April 3, 2024 The Board of Aegon Ltd. Lard Friese, CEO, Executive Director William L. Connelly, chairman of the Board of Directors Corien M. Wortmann-Kool, Director Mark A. Ellman, Director Karen Fawcett, Director Jack McGarry, Director Caroline Ramsay, Director Thomas Wellauer, Director Dona D. Young, Director 98 | Integrated Annual Report 2023 Financial information Sustainability information Governance and risk management About Aegon Financial information 2023 99 Integrated Annual Report 2023 | 100 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Table of contents Financial information 102 Selected financial data 104 Results of operations 109 Balance sheet items 111 Capital position 113 Business updates 2023 113 • Business update Americas 117 • Business update United Kingdom 119 • Business update International 121 • Business update Asset Management Consolidated financial statements of Aegon Ltd. 123 Exchange rates 124 Consolidated income statement of Aegon Ltd. 125 Consolidated statement of comprehensive income of Aegon Ltd. 126 Consolidated statement of financial position of Aegon Ltd. 127 Consolidated statement of changes in equity of Aegon Ltd. 129 Consolidated cash flow statement of Aegon Ltd. Notes to the consolidated financial statements 130 1 General information 130 2 Material accounting policy information 174 3 Critical accounting estimates and judgment in applying accounting policies 176 4 Financial risks 206 5 Segment information 215 6 Insurance revenue 216 7 Insurance service expenses 216 8 Net income / (expenses) on reinsurance held 217 9 Insurance net investment result 222 10 Other net investment result 223 11 Financing net investment result 224 12 Fees and commission income 224 13 Other operating expenses 226 14 Other income / (charges) 227 15 Income tax 228 16 Earnings per share 229 17 Dividend per common share 230 18 Cash and cash equivalents 232 19 Investments 234 20 Derivatives 243 21 Investments in joint ventures and associates 247 22 Deferred expenses 247 23 Other assets and receivables 251 24 Intangible assets 252 25 Shareholders’ equity 257 26 Other equity instruments 258 27 Subordinated borrowings 259 28 Trust pass-through securities 259 29 Insurance contracts, reinsurance contracts held and investment contracts with discretionary participating features 281 30 Investment contracts without discretionary participating features 282 31 Borrowings 283 32 Provisions 283 33 Defined benefit plans 290 34 Deferred tax 292 35 Other liabilities 292 36 Accruals 292 37 Capital management and solvency 295 38 Fair value 306 39 Commitments and contingencies 309 40 Transfers of financial assets 312 41 Offsetting, enforceable master netting arrangements and similar agreements 313 42 Companies and businesses acquired and divested 314 43 Group companies 315 44 Related party transactions 317 45 Held for sale and discontinued operations 325 46 Events after the reporting period 101 Integrated Annual Report 2023 | Financial statements of Aegon Ltd. 327 Income statement of Aegon Ltd. 328 Statement of financial position of Aegon Ltd. Notes to the financial statements of Aegon Ltd. 329 1 General information 329 2 Material accounting policies information 330 3 Investment income 330 4 Results from financial transactions 331 5 Commissions and expenses 331 6 Interest charges and related fees 331 7 Income tax 331 8 Shares in group companies 332 9 Loans to group companies 332 10 Non-current assets 332 11 Receivables 332 12 Other current assets 332 13 Share capital 334 14 Shareholders’ equity 337 15 Other equity instruments 338 16 Subordinated borrowings 338 17 Long-term borrowings 338 18 Current liabilities 339 19 Commitments and contingencies 339 20 Number of employees 339 21 Auditor's remuneration 339 22 Events after the reporting period 339 23 Proposal for profit appropriation 341 Independent auditor’s report Other information 353 Profit appropriation 354 Major shareholders Additional information 359 Overview of Americas 365 Overview of United Kingdom 369 Overview of International 374 Overview of Asset Management 377 Risk factors Aegon Ltd. Selected financial data The financial results in this Annual Report are based on Aegon’s consolidated financial statements, which have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (EU-IFRS). Application of the accounting policies in the preparation of the financial statements requires management to apply judgment involving assumptions and estimates concerning future results or other developments, including the likelihood, timing or amount of future transactions or events. There can be no assurance that actual results will not differ materially from those estimates. Accounting policies that are critical to the presentation of the financial statements and that require complex estimates or significant judgment are described in the notes to the consolidated financial statements. A summary of historical financial data is provided in the table below. It is important to read this summary in conjunction with the consolidated financial statements and related notes (see pages 124-325) of this Integrated Annual Report. Selected consolidated income statement information In EUR millions (except per share amount) 2023 2022 3) 2021 4) 2020 4) 2019 4) Amounts based upon IFRS Insurance service result 342 430 n.a. n.a. n.a. Net investment result (139) 329 n.a. n.a. n.a. Other result (894) (173) n.a. n.a. n.a. Premium income 1) n.a. n.a. 13,731 14,105 16,015 Investment income 1) n.a. n.a. 4,893 5,087 5,319 Total revenues 1) n.a. n.a. 21,091 21,318 23,597 Result before tax from continuing operations (391) 827 1,164 (958) 1,197 Net result from continuing and discontinued operations (199) (990) 1,701 55 1,525 Earnings per common share 2) Basic (0.12) (0.52) 0.78 - 0.70 Diluted (0.12) (0.52) 0.78 - 0.70 Earnings per common share B 2) Basic - (0.01) 0.02 - 0.02 Diluted - (0.01) 0.02 - 0.02 Earnings per common share from continuing operations 2) Basic (0.11) 0.34 0.48 (0.33) 0.45 Diluted (0.11) 0.34 0.48 (0.33) 0.45 Earnings per common share B from continuing operations 2) Basic - 0.01 0.01 (0.01) 0.01 Diluted - 0.01 0.01 (0.01) 0.01 1 Premium income, investment income and total revenues are financial statements line items no longer applicable under IFRS 17. 2 Earnings in the above table refers to Net result. 3 2022 comparatives have been restated due to the initial application of IFRS 9 and IFRS 17, see note 2 of the consolidated financial statements for further details on the changes in accounting policies. 4 2021-2019 comparatives have not been restated as IFRS only requires 1 year of comparatives related to the initial application of IFRS 9 and IFRS 17. 5 n.a. in above table should be read as “not applicable”. 102 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Selected consolidated balance sheet information In EUR millions 2023 2022 1) 2021 2) 2020 2) 2019 2) Amounts based upon IFRS Assets held for sale 432 88,440 - - - Investments 266,382 254,759 409,416 381,767 373,124 Total assets 301,581 380,487 468,884 444,868 440,543 Shareholders' equity 7,475 8,815 24,282 22,815 22,449 Reinsurance contracts 16,000 16,669 20,992 18,910 20,253 Insurance contracts 177,262 176,083 273,745 257,587 258,595 Investments contracts with DPF 21,594 21,055 n.a. n.a. n.a. Investments contracts without DPF 75,266 65,227 n.a. n.a. n.a. Liabilities held for sale 389 83,959 - - - 1 2022 comparatives have been restated due to the initial application of IFRS 9 and IFRS 17, see note 2 for further details on the changes in accounting policies. 2 2021-2019 comparatives have not been restated as IFRS only requires 1 year of comparatives related to the initial application of IFRS 9 and IFRS 17. 3 n.a. in above table should be read as “not applicable”. Number of common shares In thousands 2023 2022 2021 2020 2019 Balance on January 1 2,109,430 2,106,313 2,098,114 2,105,139 2,095,648 Stock dividends - 13,782 10,665 2,466 9,491 Shares withdrawn (294,703) (10,665) (2,466) (9,491) - Balance at end of period 1,814,727 2,109,430 2,106,313 2,098,114 2,105,139 Number of common shares B In thousands 2023 2022 2021 2020 2019 Balance on January 1 546,196 568,839 571,795 585,022 585,022 Shares withdrawn (156,437) (22,643) (2,956) (13,227) - Balance at end of period 389,759 546,196 568,839 571,795 585,022 Dividends Aegon declared interim and final dividends on common shares for the years 2019 through 2023, with the exception of the 2019 final dividend, in the amounts set forth in the following table. As previously announced, Aegon has moved to a cash only dividend as from the 2022 final dividend. The 2023 interim dividend amounted to EUR 0.14 per common share and EUR 0.0035 per common share B, which has financial rights attached to it of 1/40th of a common share. The interim dividend was paid on September 27, 2023. At the General Meeting of Shareholders currently scheduled for June 12, 2024, the Board of Directors will, in line with its earlier announcement and barring unforeseen circumstances, propose a final dividend of EUR 0.16 per common share, and EUR 0.004 per common share B. The final dividend for 2023 will bring the total dividend for 2023 to EUR 0.30 per common share and EUR 0.0075 per common share B. Dividends in US dollars are calculated based on the foreign exchange reference rate (WM/Reuters closing spot exchange rate fixed at 5.00 pm Central European Summer Time ("CEST")) on the US-ex dividend day. EUR per common share USD per common share Year Interim Final Total Interim Final Total 2019 0.15 0.00 1) 0.15 0.17 - 0.17 2020 0.06 0.06 0.12 0.07 0.07 0.14 2021 0.08 0.09 0.17 0.09 0.10 0.19 2022 0.11 0.12 0.23 0.11 0.13 0.24 2023 0.14 0.16 2) 0.30 0.15 1 Aegon waived the 2019 final dividend of EUR 0.16 to strengthen its balance sheet and improve its risk profile. 2 Proposed 103 Integrated Annual Report 2023 | Selected financial data Results of operations This Integrated Annual Report includes the following non-EU-IFRS financial measure: operating result and addressable expenses. The reconciliation of operating result to the most comparable EU-IFRS measure is presented in note 5 "Segment information" of the consolidated financial statements. Operating result reflects Aegon’s profit before tax from underlying business operations and mainly excludes components that relate to accounting mismatches that are dependent on market volatility or relate to events that are considered outside the normal course of business. Operating result is calculated by consolidating on a proportionate basis Aegon’s joint ventures and associated companies, except for its associate a.s.r. The information on the following tables also includes the non-EU-IFRS financial measure operating result after tax. This is the after-tax equivalent of operating result. The reconciliation of addressable expenses to operating expenses, the most comparable EU-IFRS measure, is presented in this section. Operating expenses are all expenses associated with selling and administrative activities (excluding commissions). This includes certain expenses recorded in other charges for segment reporting, including restructuring charges. Addressable expenses are calculated by excluding the following items from operating expenses: amounts attributable to insurance acquisition cash flows, restructuring expenses (including expenses related to the operational improvement plan), expenses in joint ventures and associates and expenses related to acquisitions and disposals. Addressable expenses are reported on a constant currency basis. Aegon's senior management is compensated based in part on Aegon's results against targets using the non-EU-IFRS measures presented in this report. While many other insurers in Aegon's peer group present substantially similar non-EU-IFRS measures, the non-EU-IFRS measures presented in this document may nevertheless differ from the non-EU-IFRS measures presented by other insurers. There is no standardized meaning to these measures under EU-IFRS or any other recognized set of accounting standards and readers are cautioned to consider carefully the different ways in which Aegon and its peers present similar information before making a comparison. Aegon believes the non-EU-IFRS measures present within this report, when read together with Aegon's reported EU-IFRS financial statements, provide meaningful supplemental information for the investing public. This enables them to evaluate Aegon's businesses after eliminating the impact of current EU-IFRS accounting policies for financial instruments and insurance contracts, which embed a number of accounting policy alternatives that companies may select in presenting their results (as companies may use different local generally accepted accounting principles (GAAPs)), and this may make the comparability difficult between time periods. For the discussion on our operating results and addressable expenses for the year ended December 31, 2022 compared to the year ended December 31, 2021, please see the Results of operations on pages 110 to 132 in Aegon's Integrated Annual Report 2022. 104 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Results overview 2023 Results overview Amounts in EUR millions 2023 2022 1) % US Individual Solutions 851 1,116 (24) US Workplace Solutions 256 318 (19) Americas 1,107 1,433 (23) United Kingdom 214 211 1 Global Platforms 23 51 (54) Strategic Partnerships 121 142 (14) Asset Management 145 193 (25) Spain & Portugal 86 88 (3) China (ATHTF) 16 26 (37) Brazil 45 25 76 TLB 54 82 (34) Other (6) (20) 71 International 196 202 (3) Holding and other activities (163) (237) 31 Operating result 1,498 1,802 (17) Fair value items 76 (218) n.m. Realized gains / (losses) on investments (659) (481) (37) Net impairments (92) (122) 24 Non-operating items (675) (820) 18 Other income / (charges) (1,140) (1,815) 37 Result before tax (317) (834) 62 Income tax 118 (156) n.m. Net result (199) (990) 80 Interest on financial leverage classified as equity after tax (48) (36) (34) Net result after interest on financial leverage classified as equity (247) (1,026) 76 Average common shareholders' equity 8,053 10,498 (23) Return on Equity 2) 15.0% 13.1% Americas 1,525 1,447 5 United Kingdom 376 366 2 Asset Management 371 366 1 International 127 127 - Holding and other activities 121 116 4 Addressable expenses 3) 2,519 2,422 4 Operating expenses 3,307 3,229 2 1 2022 comparatives have been restated due to the initial application of IFRS 9 and IFRS 17, see note 2 for further details on the changes in accounting policies. 2 Operating result after tax and after interest on financial leverage classified as equity / average common shareholders’ equity 3 Addressable expenses for all reporting periods are reported at constant currency at the current period foreign exchange rate. 105 Integrated Annual Report 2023 | Results of operations Net result The net result for 2023 was a loss of EUR 199 million, an improvement compared to the 2022 net loss of EUR 990 million, since the latter was driven by an impairment loss from classifying Aegon the Netherlands as held for sale following the transaction with a.s.r. For 2023, the result before tax amounted to a loss of EUR 317 million as the operating result was more than offset by Other charges and non-operating items. The tax benefit for the year amounted to EUR 118 million, mainly driven by the dividends received deduction and tax credits in the Americas. Operating result Aegon’s operating result decreased by 17% compared to 2022 to EUR 1,498 million, mostly driven by the Americas, and reflects previously executed management actions and one-time benefits in the prior year. Americas The operating result from the Americas decreased by 23% to EUR 1,107 million in 2023 from EUR 1,433 million in 2022. In local currency, the operating result from the Americas decreased by 21% to USD 1,197 million in 2023. This decrease was partly driven by the insurance net investment result decreasing by USD 261 million to USD 437 million due to lower asset levels, a reinsurance transaction, and non-recurring benefits in the prior year period. In addition, the contribution of the release of Contractual Service Margin (CSM) and Risk Adjustment was USD 80 million lower compared with 2022. The experience variance on expenses was unfavorable by USD 63 million compared with a favorable variance in 2022. Unfavorable claims and policyholder experience adjustments of USD 370 million in 2023 compared with USD 543 million in 2022. New business from onerous contracts amounted to USD 29 million, up USD 15 million from the prior year. The Other insurance result reflects mainly expenses not directly related to the issuance and maintenance of insurance contracts. For 2023, this amounted to a charge of USD 199 million compared with a charge of USD 150 million in the prior year. The operating result for non-insurance business increased by 6% to USD 394 million compared with 2022, mostly driven by growth of earnings from WFG. • In Individual Solutions the operating result decreased to USD 920 million in 2023, a decrease of USD 255 million compared with the prior year period. This was mainly driven by a decrease of the net investment result. First, asset levels in Financial Assets decreased as a result of management actions taken, including the reinsurance of a universal life portfolio in July 2023. Secondly, a model update resulted in a non-recurring benefit in the net investment result in 2022. And thirdly, interest accretion on Individual Life liabilities increased over the period, driven by growth in Strategic Assets. This growth was partly offset by a decrease in interest accretion in Financial Assets as the book runs off.Mortality claims experience was USD 144 million unfavorable. Morbidity claims payment experience that is reflected in the operating result was USD 65 million worse than expected, however better than expected claim terminations and claims incidence experience increased future profits as reflected in the CSM, which increased by USD 177 million. The remaining unfavorable experience adjustments of USD 142 million were attributable to the impact of other policyholder behavior on onerous contracts.WFG’s operating result increased by USD 38 million compared with the prior year to USD 161 million in 2023. This came as a result of continued growth of revenues following more sales from a growing number of agents. • In Workplace Solutions, the operating result decreased by USD 57 million compared with the prior year to USD 277 million in 2023. The run-off of the Single Premium Group Annuities portfolio contributed to the decrease of the operating result. The non-insurance operating result of Retirement Plans decreased by USD 4 million to USD 131 million. This was partly offset by a benefit from higher investment income on general account stable value investments. Experience adjustments of USD 19 million in Workplace Solutions were more unfavorable in the year compared with 2022, and arose mainly from unfavorable lapse and morbidity experience in Workplace Health products, which compared with marginally positive morbidity experience in 2022. United Kingdom The operating result from the United Kingdom increased by 1% compared with 2022 to EUR 214 million. In local currency, the operating result increased by 4%, over the same period to GBP 186 million. The operating result benefitted from favorable equity markets and higher interest rates resulting in higher investment results. There was a partial offset from the sale of the protection business to Royal London, which mainly manifests itself as a reduced release of CSM. Inflationary pressures on expenses resulted in higher losses in the fee business, but also led to a decrease of the operating result in the unit linked insurance business as expenses were higher than reflected in the expense assumptions. 106 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Asset management The operating result from Aegon AM amounted to EUR 145 million in 2023, a decrease of 25% compared with 2022. The decrease was driven by lower management fees in both Global Platforms and Strategic Partnerships due to lower asset balances due to adverse market conditions, outflows and margin pressure at AIFMC, Aegon’s Chinese asset management joint venture, following a regulatory change. This was partly offset by the positive impact on operating result from the asset management partnership with a.s.r., the expansion of the CLO business and the expansion of the LBP AM joint venture. International The operating result from the International segment decreased by 3% to EUR 196 million compared with EUR 202 million in 2022. The decrease was mainly driven by a lower operating result from TLB following the internal reinsurance transaction between TLB and Transamerica in 2022. China also showed a decrease in operating result driven by higher reinsurance expenses, while also reflecting the impact of a less favorable asset mix. The operating result from Spain & Portugal decreased slightly, and included the impact of the sale of the 50% stake in the Spanish insurance joint venture with Liberbank in 2022. Brazil recorded a higher operating result, resulting from business growth, favorable claims experience and an increase of Aegon’s economic stake in the joint venture. The sale of the business in India also increased the International operating result as the loss generated by this business was reported under Other charges since the announcement. Holding The operating result from the Holding was a loss of EUR 163 million, and mainly reflected funding and operating expenses. The result from the Holding improved by EUR 74 million compared with 2022 driven by higher returns on Cash Capital at Holding due to both higher interest rates and a higher balance, and an unfavorable one-time item in 2022. Non-operating items The result from non-operating items amounted to a loss of EUR 675 million in 2023, mainly as a result of realized losses on investments. Fair value items Fair value items were a gain of EUR 76 million, mainly driven by the Americas and partly offset by fair value losses in the United Kingdom. In the Americas, fair value items amounted to a gain of EUR 138 million in 2023, driven by a gain in Variable Annuities as favorable markets led to gains on onerous contracts. There was a partial offset from fair value investments, mainly driven by the underperformance of alternative investments. In the United Kingdom, fair value items amounted to a loss of EUR 76 million in 2023 and reflect the negative revaluations of hedges used to protect the solvency position and the impact of higher interest rates. Realized losses on investments Realized losses on investments amounted to EUR 659 million and were driven by the Americas. There, realized losses on investments amounted to EUR 683 million, which were fully offset by gains in Other Comprehensive Income and had no impact on shareholders’ equity. This was driven in part by the sale of assets in the context of the reinsurance of a universal life portfolio to Wilton Re and in part as a consequence of management actions to preserve existing tax benefits, as well as to enable a reduction of short-term variable rate borrowings. Net impairments Net impairments for the Group were EUR 92 million. These were driven by EUR 62 million of net impairments in the Americas from ECL balance increases, mainly from a more conservative economic forecast in the ECL model and from purchases of new debt instruments. In International, net impairments of EUR 23 million related mainly to write-offs in the India associate prior to the announcement of its divestment in July 2023. 107 Integrated Annual Report 2023 | Results of operations Other charges Other charges amounted to EUR 1.1 billion, and were driven by the Americas. Other charges in the Americas amounted to EUR 961 million, in line with what was announced at the 2023 Capital Markets Day. These were driven by EUR 515 million charges related to assumption and model updates, around half of which were related to the regular annual expense assumption review in the fourth quarter of 2023 reflecting recent expense experience. In addition, other charges included EUR 446 million of restructuring charges, investments related to the Life operating model, adjustment to litigation provisions to account for settlements in the second half of 2023, and restructuring of an earn-out agreement with a founding WFG agent in the first half of 2023. In International, Other charges of EUR 110 million were driven by a book loss from the completion of the divestment of Aegon’s businesses in Romania and Poland. The result from the completion of the transaction with a.s.r and Aegon’s resulting stake in a.s.r. led to an Other income of EUR 45 million in 2023. Expenses Operating expenses increased by 2%, or EUR 78 million, compared to 2022 to EUR 3,307 million. Next to increased addressable expenses, this was due to an increase in restructuring expenses, mainly driven by the one-time investments in Transamerica in its efficient operating model in order to improve customer service and product manufacturing. These more than offset the favorable impacts from a reduction in IFRS 17 project expenses and currency movements. Addressable expenses, which is on a constant currency basis, increased by 4% when compared to 2022, to EUR 2,519 million. This is mainly driven by increased expenses in the Americas, and reflects higher expenses related to the Life operating model including the insourcing of various functions following the strategy announced at the 2023 CMD. The reconciliation from operating expenses from continuing operations to addressable expenses is presented in the table below. Note 2023 2022 Insurance-related employee expenses 604 637 Non-insurance-related employee expenses 1,107 1,059 Insurance-related administrative expenses 551 594 Non-insurance-related administrative expenses 780 669 Operating expenses for EU-IFRS reporting 3,042 2,959 Discontinued operations - intercompany elimination (12) (19) Operating expenses related to joint ventures and associates 276 289 Operating expenses in result of operations 3,307 3,229 Operating expenses related to joint ventures and associates (276) (289) Amounts attributed to insurance acquisition cashflows (49) (53) Restructuring expenses (238) (39) Operational improvement plan expenses (213) (340) Acquisition and disposals (9) (33) Netting expenses / income (4) - Adjusting FX effect 1 (53) Addressable expenses 2,519 2,422 108 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Balance sheet items Balance sheet items Amounts in EUR millions 2023 2022 % Shareholders' equity 7,475 8,815 (15) Gross financial leverage 5,064 5,621 (10) Gross financial leverage ratio (%) 26.5% 25.7% Americas 5,063 5,801 (13) United Kingdom 1,194 1,300 (8) International 129 121 7 Eliminations 16 5 n.m. Contractual Service Margin (CSM) 1) (pro-forma after tax) 6,403 7,227 (11) 1 On IFRS basis, i.e. excluding joint ventures & associates. Contractual Service Margin (CSM) Amounts in EUR millions 2023 2022 1) % CSM balance at beginning of period 9,128 11,841 (23) New business 430 496 (13) CSM release (954) (1,291) 26 Accretion of interest 237 258 (8) Claims and policyholder experience variance (107) 108 n.m. Non-financial assumption changes (282) (4) n.m. Non-disaggregated risk adjustment (364) 803 n.m. Market impact on unhedged risk of VFA products 700 (865) n.m. Net exchange differences (202) 398 n.m. Transfer to disposal groups (26) (2,515) 99 Other movements (309) (101) n.m. CSM balance at end of period 8,251 9,128 (10) Shareholders’ equity As of December 31, 2023, shareholders’ equity was EUR 7.5 billion following EUR 1.5 billion of capital returns; a decrease of EUR 1.3 billion compared with December 31, 2022. On a per share basis, shareholders’ equity decreased to EUR 4.27, compared with EUR 4.46 as of December 31, 2022. Gross financial leverage Gross financial leverage reduced by EUR 0.6 billion in 2023, leading to a gross financial leverage of EUR 5.1 billion on December 31, 2023; in line with the deleveraging target of around EUR 5.0 billion. This reduction was driven by the redemption of EUR 500 million senior debt that matured in December 2023. As part of its capital management, Aegon announced it intends to call the EUR 700 million 30-year Tier 2 subordinated note at the first call date (April 25, 2024) and to refinance it. Contractual Service Margin The CSM amounted to EUR 8.3 billion per December 31, 2023, a decrease of EUR 0.9 billion compared with December 31, 2022. The CSM release of EUR 954 million was mainly driven by the run-off of the Financial Assets in the Americas and of the traditional book in the UK. New business contributed EUR 430 million to the CSM, driven by the business growth in the US. 109 Integrated Annual Report 2023 | Balance sheet items Non-financial assumption changes decreased the CSM by EUR 282 million, driven by the US, where the impact of updated morbidity assumptions – reflecting the removal of the morbidity improvement assumption and an increase in the inflation assumption for long-term care – and mortality assumptions was partly offset by the impact of updated expense assumptions. Unfavorable claims and policyholder experience variance amounted to EUR 107 million and was driven by the US. Markets had a favorable impact for products accounted for under the variable fee approach (VFA), primarily variable annuities in the US and the unit-linked business in the UK, increasing the CSM by EUR 700 million. Various other changes, including EUR 227 million from a reinsurance transaction with Wilton Re in the US and the impact of changes to the Risk Adjustment – which are reflected in the CSM – had a negative impact of EUR 664 million on the CSM. Americas In the Americas, the CSM balance at the end of 2023 amounted to EUR 6,4 billion, or USD 7.1 billion in local currency, a decrease of USD 0.7 billion compared with December 31, 2022. Reflecting Transamerica’s strategy, the CSM balance of Strategic Assets increased by USD 611 million during 2023 to USD 2,803 million at the end of 2023. This was mainly driven by a favorable impact from non-financial assumption changes of USD 366 million, mainly from expense assumption updates which changed the level and mix of allocated expenses to the benefit of Strategic Assets. In addition, new business contributed USD 422 million to the CSM which was only partly offset by the release of CSM of USD 216 million in 2023. Favorable claims and policyholder experience contributed USD 113 million to the CSM, partly offsetting the experience variance in the operating result. As an offsetting item, the Risk Adjustment was negatively impacted by the loss of diversification benefits following the transaction with a.s.r. The CSM balance of Financial Assets decreased by USD 1.3 billion in the same period to USD 4.3 billion at the end of 2023, mainly driven by the run-off of the book leading to a CSM release of USD 605 million and by the reinsurance transaction with Wilton Re on a part of the Universal Life block, which reduced the CSM balance by USD 246 million. The removal of the morbidity improvement assumption and an increase in the inflation assumption for long-term care were partly offset by an increase of CSM from long-term care premium rate increases. The update of expense assumptions had an unfavorable impact on Financial Assets, resulting in an overall negative impact of USD 698 million of non financial assumption changes in the year 2023. Unfavorable impacts from claims and policyholder experience variances and a higher Risk Adjustment – due to the loss of diversification benefits following the transaction with a.s.r. – were more than offset by interest accretion on the CSM and favorable market impacts on Variable Annuities. 110 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Capital position Main capital ratios Amounts in EUR millions 2023 2022 % United States (USD) Available capital 8,106 7,984 2 Required capital 1,878 1,877 - US RBC ratio 432% 425% Scottish Equitable plc (UK) (GBP) Own funds 2,220 1,993 11 SCR 1,190 1,182 1 UK SE Solvency II ratio 187% 169% Aegon Ltd. (EUR) Eligible own funds 14,250 16,332 (13) Consolidated Group SCR 7,366 7,844 (6) Group Solvency ratio 193% 208% Cash Capital at Holding Amounts in EUR millions 2023 2022 % Beginning of period 1,614 1,279 26 Americas 514 520 (1) United Kingdom 121 117 3 Asset Management 104 161 (35) International 155 55 184 Dividend received from a.s.r. 68 - n.m. The Netherlands - 180 n.m. Holding and other activities - - n.m. Gross remittances 962 1,033 (7) Funding and operating expenses (247) (254) 3 Free cash flow 715 780 (8) Divestitures and acquisitions 2,139 798 168 Capital injections (89) (54) (63) Capital flows from / (to) shareholders (1,525) (713) (114) Net change in gross financial leverage (500) (417) (20) Other 32 (56) n.m. End of period 2,387 1,614 48 Maintaining a strong balance sheet is a prerequisite for Aegon to achieve its financial and strategic objectives. It allows the company to build leading, advantaged businesses that create value for its customers, shareholders, and other stakeholders. Aegon has a clear capital management framework in place that informs its capital deployment decisions. This framework is based on maintaining an adequate capitalization of its business units, Cash Capital at Holding, and gross financial leverage. 111 Integrated Annual Report 2023 | Capital position Capital Ratios US RBC Ratio The estimated RBC ratio in the US increased from 425% on December 31, 2022, to 432% on December 31, 2023, and remained above the operating level of 400%. During 2023, market movements had a positive impact on the RBC ratio, mainly from tightening credit spreads and interest rates movements. One-time items and management actions had a negative impact, driven by three elements. First, the set-up of a Bermuda affiliated reinsurance entity – required capital funded by Transamerica Life Insurance Company (TLIC), and the subsequent reinsurance of a block of Fixed Deferred Annuities had a negative impact. Second, management actions announced at Aegon’s 2023 CMD and executed in 2023 reduced the RBC ratio by 20%-points. Third, other smaller one-time items on balance had an unfavorable impact. The negative impact of these three elements was partly offset by the recognition of the statutory available and required capital of two captive insurance companies in TLIC’s capital position. Operating capital generation contributed favorably to the US RBC ratio and more than offset remittances to the Holding. UK Solvency II ratio The estimated UK Solvency II ratio for Scottish Equitable Plc increased from 169% on December 31, 2022, to 187% on December 31, 2023, and remained above the operating level of 150%. This was driven by a regulatory change in the UK that lowered the risk margin and thereby increased the available capital, which increased the ratio by 28%-points. The annual assumption update and market movements both had a slight negative impact on the ratio. A positive impact from operating capital generation was more than offset by the impact from remittances to the Holding and the funding of the acquisition of Nationwide Building Society’s advisory business. Group Solvency ratio The estimated group solvency ratio decreased from 208% on December 31, 2022, to 193% on December 31, 2023. This was mainly a reflection of the a.s.r. transaction – including the consolidation methodology – and the associated share buyback, following the completion of the transaction on July 4, 2023. Capital generation after holding expenses amounted to EUR 1.3 billion, and was partly offset by the deduction of 2023 interim and the proposed 2023 final dividend. Market movements had a negative impact of EUR 148 million. One-time items were favorable at EUR 429 million, and notably included the impact of the regulatory change regarding the risk margin in the UK, while also reflecting impacts from the a.s.r. stake. There was a partial offset from investments made in Strategic Assets and the impact of the annual assumption updates, both in the US. Aegon’s group solvency ratio per December 31, 2023 is the first since Aegon’s legal domicile transferred to Bermuda on 1 October 2023. Consequently, group supervision moved from the Dutch Central Bank (DNB) to the Bermuda Monetary Authority (BMA). Aegon expects its group solvency ratio and surplus under the Bermuda solvency framework to be broadly in line with that under the Solvency II framework during a transition period until the end of 2027. Cash capital at Holding and free cash flow Aegon’s Cash Capital at Holding increased during 2023 from EUR 1,614 million to EUR 2,387 million. This increase was largely due to proceeds from acquisitions and divestitures, driven by EUR 2.2 billion of cash proceeds from completing the transaction with a.s.r., as announced on July 4, 2023. The capital returns to shareholders totaled EUR 1.5 billion, of which over EUR 1 billion related to share buyback programs; driven by the program that was launched upon the completion of the a.s.r. transaction. It also included the payments of the 2022 final and 2023 interim dividend. Furthermore, in December 2023 a EUR 500 million senior bond matured and was redeemed. Free cash flow amounted to EUR 715 million and included a special remittance of EUR 75 million from AIFMC, Aegon’s Chinese asset management joint venture, as well as the a.s.r. interim dividend. Other items combined had a negative impact of EUR 57 million. 112 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Business updates 2023 Business update Americas Amounts in USD millions 2023 2022 % Strategic Assets KPIs World Financial Group (WFG) Number of licensed agents (end of period) 73,719 62,637 18 Number of multi-ticket agents (end of period) 36,232 32,343 12 Transamerica's market share in WFG (US Life) 64% 62% 3 Individual Life Earnings on in-force (Individual Life excl. WFG and Universal Life) 664 509 30 New business strain 334 303 10 Retirement Plans Earnings on in-force (Retirement Plans excl. SPGA annuities) 80 101 (21) Written sales mid-sized plans 6,709 3,901 72 Net deposits/(outflows) mid-sized plans 1,175 (4,437) n.m. Individual Retirement Accounts AuA 10,408 8,413 24 General Account Stable Value AuA 11,074 10,052 10 Financial Assets KPIs Operating Capital Generation 1) 273 69 n.m. Capital employed in Financial Assets (at 400% RBC ratio) 3,875 4,083 (5) Variable Annuities dynamic hedge effectiveness ratio (%) 2) 99% 97% 1 NPV of LTC rate increases approved since end-2022 245 n.a. n.a. New business KPIs Individual Solutions 486 431 13 Workplace Solutions 68 67 2 New life sales (recurring plus 1/10 single) 554 498 11 New premium production accident & health insurance 105 133 (21) Individual Solutions (6,756) (9,040) 25 Workplace Solutions (4,950) (7,902) 37 Net deposits/(outflows) (11,706) (16,942) 31 1 Includes the capital generation of Universal Life for all periods. The classification of Universal Life has been changed to Financial Assets at the 2023 Capital Markets Day. 2 Dynamic Hedge effectiveness ratio (%) represents the hedge effectiveness on targeted risk, in particular impact from linear equity and interest rate movements. 3 n.a. in above table should be read as “not applicable”. Exchange rates Weighted average rate Closing rate from Per 1 EUR 2023 2022 December 31, 2023 December 31, 2022 USD 1.0813 1.0534 1.1047 1.0673 Transamerica – Aegon’s business in the United States – has a long and proud history of making financial services available to the many, not just the few. The company aims to accelerate growth and build America’s leading middle market life insurance and retirement company. 113 Integrated Annual Report 2023 | Business update Americas Business update Individual Solutions To build the Individual Solutions business, Transamerica’s strategy focuses on two areas. First, Transamerica is investing further in World Financial Group (WFG), its wholly owned life insurance agency. Its ambition is to increase the number of WFG agents to 110,000 by 2027, while at the same time improving agent productivity. Second, Transamerica is investing in its product manufacturing capabilities and operating model to position its Individual Life insurance business for further growth, with distribution through both WFG and third parties. World Financial Group Driven by continued recruiting and training efforts, the number of WFG agents increased by 18% compared with year-end 2022 to 73,719 licensed agents at the end of 2023. Over the same period, agent productivity improved, with the number of multi- ticket agents – those selling more than one life policy per 12 months – increasing by 12% to 36,232 agents at year-end 2023. Transamerica’s market share in the WFG distribution channel in the US amounted to 64% in 2023, an increase of 2%-points compared with 2022, building on the consistent service experience for WFG agents and products tailored to the middle market. New life insurance sales Transamerica targets around USD 750 million of annual new life sales by 2027. In 2023, the Individual Solutions business generated new life sales of USD 486 million, an increase of 13% compared with the prior year. This represents the highest level of sales volume in the past eight years; and more than two thirds of those sales was generated by WFG. The increase in new life sales was driven by the indexed universal life product line, which is the main Transamerica product marketed by WFG. Increased sales in the brokerage channel supported growth of term life sales, while whole life sales were broadly stable compared with 2022. Individual Life – operating capital generation contributions Transamerica aims to increase the earnings on in-force from Individual Life, excluding the contributions from WFG and the legacy Universal Life portfolio, to between USD 700 and 725 million for the full-year 2027. In 2023, earnings on in-force were USD 664 million, an increase of 30% compared with the prior year, mainly reflecting a growing contribution from indexed universal life and traditional life products over recent years. Capital requirements and acquisition costs related to increased new life sales drove an increase in new business strain, which represents a drag on the current period’s operating capital generation but results in future earnings on in-force. New business strain for Individual Life increased from USD 303 million in 2022 to USD 334 million in the current year. Net deposits Net outflows for Individual Solutions amounted to USD 6.8 billion in 2023, compared with net outflows of USD 9.0 billion in 2022. Net outflows for Mutual Funds improved from USD 3.3 billion in 2022 to USD 1.2 billion in the reporting year. Gross deposits decreased by 27% compared with the prior year, due to investors preferring shorter term and less risky investments in the face of market uncertainty. Net outflows in Variable Annuities amounted to USD 4.5 billion in 2023 compared with USD 4.8 billion in the prior year, in line with expectations for this Financial Asset. Gross deposits in Variable Annuities increased with 73% to USD 1.7 billion in 2023, mainly from growing sales in registered index-linked annuities (RILA) and in products with limited guarantees. This was more than offset by higher surrenders, which nonetheless remained in line with long-term best estimates. Net outflows in the run-off Fixed Annuities book amounted to USD 1.1 billion this year compared with USD 0.9 billion in 2022. This was driven by higher surrender rates and withdrawals, although surrender rates remained below long-term best estimates. 114 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Business update Workplace Solutions In the Workplace Solutions business, Transamerica provides recordkeeping and investment services for US defined contribution plans, as well as advice to plan participants. The business aims to increase profitability by growing assets in the general account stable value proposition, focusing on mid-sized and pooled plans, and delivering managed advice and other ancillary products and services. This is expected to positively impact in earnings on in-force from the retirement business to between USD 275 and 300 million in 2027. Retirement Plans – earnings on in-force In 2023, the Retirement Plan business – excluding the single premium guaranteed annuities (SPGA) business – contributed USD 80 million of earnings on in-force. This was a decrease of USD 21 million compared with the prior year, mainly due to higher employee and technology related expenses in the year. Written sales of mid-sized plans Written sales of mid-sized plans amounted to USD 6.7 billion in 2023, an increase of 72% compared with the prior year period. This was driven by growth in sales of both single employer plans and pooled plans. Net deposits Retirement Plans saw net continued outflows of USD 4.7 billion in 2023 compared with net outflows of USD 7.7 billion in the prior year. This change was driven by net deposits for mid-sized plans of USD 1.2 billion in the reporting year compared with net outflows of USD 4.4 billion in 2022, which was impacted by the loss of a large multi-employer plan. Gross deposits of mid-sized plans decreased by USD 1.0 billion to USD 9.3 billion in 2023, due to lower recurring deposits following the aforementioned contract loss. Large-market plans reported net outflows while gross deposits increased due to higher takeover and recurring deposits, withdrawals increased from more contract discontinuances which led to overall net outflows. An increasing portion of eligible participant withdrawals were rolled over to Transamerica individual retirement accounts (IRAs) leading to net deposits which were also supported by asset consolidation and other customer retention efforts. Account balances Transamerica aims to grow and diversify revenue streams by expanding both the general account stable value product and IRAs to USD 16 billion and USD 18 billion of assets under management, respectively, by 2027. Assets under management in the general account stable value product increased by 10% from USD 10.1 billion at the end of 2022 to USD 11.1 billion on December 31, 2023. The general account stable value product provides principal protection for customers and is attractive in the current interest rate environment. IRA account balances increased by 24% compared with the end of 2022 to USD 10.4 billion on December 31, 2023, driven by efforts to retain assets from retirement plans, additional customer deposits, and favorable equity markets over the past year. New life sales New life sales in Workplace Solutions amounted to USD 68 million, 1% higher than the prior year period. New premium production accident & health For accident & health insurance, new premium production was USD 105 million, a decrease of 21% compared with 2022. 115 Integrated Annual Report 2023 | Business update Americas Business update Financial Assets – in-force management Financial Assets are blocks of business that are capital intensive with relatively low returns on the capital employed. New sales for these blocks are limited and focus on products with higher returns and moderate risk profiles. Transamerica is actively managing variable annuities with interest rate sensitive riders, fixed annuities, SPGAs, the legacy universal life book, and long-term care portfolios as Financial Assets. Transamerica is taking in-force management actions on Financial Assets which are expected to reduce the capital employed by USD 1.2 billion, which, in addition to the assumed organic run-off, would lead to USD 2.2 billion of capital employed by year-end 2027. Universal Life The legacy Universal Life portfolio includes a portfolio of Secondary Guarantee Universal Life (SGUL) policies. In July 2023, Transamerica reinsured another USD 1.4 billion of SGUL statutory reserves to Wilton Re. The transaction reduced exposure to mortality risk and covered around 14,000 policies, representing 12% of the total reserves backing this product line. In total, the transaction generated USD 240 million of capital, of which USD 50 million comes from a reduction in required capital. Transamerica used this capital to further fund its ongoing management action of purchasing institutionally owned universal life policies in order to reduce the mortality risk of the overall portfolio. By 2027, Transamerica aims to have purchased 40% of the USD 7 billion face value of institutionally owned universal life policies that were in-force at the end of 2021. At the end of 2023, the company had purchased 23% of the face value of institutionally owned universal life policies, focusing on older age policies with large face amounts. Since inception in 2022, Transamerica has purchased policies for more than USD 800 million, and in the meantime used the proceeds from terminated policies to purchase further policies. Variable Annuities The portfolio of variable annuities with significant interest sensitive benefit riders is a legacy block that will run off over time, and that has been de-risked by dynamically hedging all guaranteed benefits embedded in the contracts. In 2023, the hedge program was 99% effective, continuing its strong track record of managing the financial market risks embedded in the guarantees. In the second half-year of 2023, the dynamic hedging program for the Variable Annuities guaranteed benefits was expanded to also hedge statutory lapse and mortality margins. This has reduced the sensitivity of the RBC ratio to equity markets further, and has released around USD 80 million of capital employed with minimal impact on future operating capital generation. Fixed Annuities The fixed annuities portfolio is a Financial Asset that will run off relatively quickly over time. In the second half of 2023, Transamerica reinsured a portfolio of Fixed Deferred Annuities with USD 4.6 billion of reserves from Transamerica Life Insurance Company (TLIC) to a new affiliated Bermuda-based reinsurance entity. This will allow the block to be managed under a more market consistent framework and is expected to reduce capital volatility. The new Bermuda-based entity also provides strategic flexibility with respect to future Financial Assets management actions. Long-term care insurance Transamerica is actively managing its long-term care business, primarily through premium rate increase programs. The company continues to work with state regulators to get pending and future actuarially justified rate increases approved. At the 2023 CMD, Aegon announced its intention to achieve an additional net present value of USD 700 million of premium rate increases. The total value of state approvals for premium rate increases achieved since the beginning of 2023 amounts to USD 245 million, which is 35% of the new target. Operating capital generation from Financial Assets Financial Assets had USD 3.9 billion of capital employed on December 31, 2023, a decrease of USD 0.2 billion compared with December 31, 2022, mainly driven by favorable market impacts in the variable annuities portfolio and the expansion of the dynamic hedging program for the Variable Annuities guaranteed benefits to include the lapse and mortality margins. Operating capital generation in the reporting year amounted to USD 273 million for Financial Assets. This compares favorably with USD 69 million operating capital generation from Financial Assets in 2022 and is somewhat higher compared with the guidance of around USD 0.2 billion operating capital generation per year from Financial Assets. This can mainly be attributed to higher operating capital generation from Long-Term Care due to favorable morbidity claims experience, as well as a favorable change in release of required capital as a result of lower premiums and incurred claims. 116 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Business update United Kingdom Amounts in GBP millions 2023 2022 % Retail platform (3,058) (877) n.m. Workplace Solutions platform 1,814 2,223 (18) Total platform business (1,244) 1,346 n.m. Traditional products (1,196) (961) (24) Total platform and traditional business (2,441) 385 n.m. Institutional 2,492 (2,743) n.m. Total net deposits/(outflows) 52 (2,358) n.m. New life sales (recurring plus 1/10 single) 9 22 (60) Strategic KPIs Annualized revenues gained/(lost) on net deposits (16) (9) (73) Platform expenses / AuA (bps) 24 bps 21 bps Exchange rates Weighted average rate Closing rate from Per 1 EUR 2023 2022 December 31, 2023 December 31, 2022 Pound Sterling 0.8698 0.8528 0.8665 0.8872 117 Integrated Annual Report 2023 | Business update United Kingdom In the United Kingdom, Aegon aims to become the leading digital platform provider in the workplace and retail markets, and to drive forward its pension and investment propositions for the benefit of all of its customers, advisers, and employers. Strategic developments In April 2023, Aegon announced the sale of its UK individual protection book to Royal London. Aegon UK has reinsured the portfolio to Royal London and will ultimately transfer legal ownership to Royal London through a Part VII transfer in 2024, subject to court approval. The individual protection book has been closed for new business. In August, 2023, Aegon announced an extension of its strategic partnership with Nationwide Building Society (NBS), under which NBS’ financial planning teams moved to Aegon UK. In addition, under the extended partnership with NBS, Aegon UK will continue to provide the platform on which NBS members manage their investments. The transaction, which supports Aegon’s strategy to focus on its core Retail and Workplace platform activities in the UK, was completed in February, 2024. Business update Net deposits Net deposits in the Workplace segment of the platform amounted to GBP 1.8 billion in 2023 compared with net deposits of GBP 2.2 billion in 2022. The decrease was driven by the anticipated departure of a large, low margin scheme of GBP 0.9 billion in the second half of 2023 which partially offset the impact of onboarding of new schemes and higher net deposits on existing schemes. For Retail, net outflows amounted to GBP 3.1 billion in 2023 compared with net outflows of GBP 0.9 billion in 2022. This reflects reduced customer activity because of the current macro-economic environment, as well as an industry-wide reduction of transfers from defined benefit to defined contribution pensions. Net outflows in Traditional products amounted to GBP 1.2 billion, as this book gradually runs off. For the Institutional business, net deposits amounted to GBP 2.5 billion in 2023, driven by the onboarding of a large client in the first half of 2023, whereas net outflows amounted to GBP 2.7 billion in 2022. The Institutional business is low-margin and net deposits for this business can be lumpy. Annualized revenues gained / (lost) on net deposits Annualized revenues lost on net deposits amounted to GBP 16 million for 2023, predominantly due to the gradual run-off of the traditional product portfolio in addition to net outflows in the Retail channel, partially offset by revenues gained on net deposits in the Workplace channel. Platform expenses as a percentage of assets under administration Platform expenses as a percentage of assets under administration (AuA) amounted to 24 basis points in 2023 and increased compared with 2022. This was mostly driven by higher employee and administration expenses which more than offset the impact from higher assets under administration, which were predominantly due to favorable markets. 118 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Business update International Amounts in EUR millions 2023 2022 % Spain & Portugal 46 56 (18) China 103 87 19 Brazil 144 105 37 TLB and others 21 6 n.m. New life sales (recurring plus 1/10 single) 314 253 24 New premium production accident & health insurance 65 35 83 New premium production property & casualty insurance 69 82 (16) Exchange rates Weighted average rate Closing rate from Per 1 EUR 2023 2022 December 31, 2023 December 31, 2022 USD 1.0813 1.0534 1.1047 1.0673 Chinese Yuan Renminbi 7.6602 7.0810 7.8344 7.4192 Hungarian Forint 381.6327 391.1604 382.2150 400.4500 Brazil Real 5.4009 5.4388 5.3659 5.6348 Indian Rupee 89.3086 82.7290 91.9221 88.2936 In Spain & Portugal, China and Brazil, Aegon is investing in profitable growth. Transamerica Life Bermuda (TLB) is classified as a Financial Asset, for which Aegon is maximizing its value through active in-force management, disciplined risk management, and capital management actions, while continuing to make profitable sales on a selective basis. Its closed block of universal life insurance liabilities is reinsured by Transamerica. Strategic developments In 2023, Aegon announced the completion of the divestment of its businesses in Poland and Romania to Vienna Insurance Group AG Wiener Versicherung Gruppe (VIG). This concluded the full sale of Aegon’s insurance, pension and asset management business in Central and Eastern Europe to VIG. Aegon also sold the Japanese and Hong Kong operations of Aegon Insights, its direct-marketing business that has been in run-off since 2017. Furthermore, Aegon announced the sale of its 56% stake in its Indian associate, Aegon Life Insurance Company (ALIC), to Bandhan Financial Holdings Limited, an Indian financial services company. The subsequent transaction was completed on February 23, 2024. These sales underscore Aegon’s commitment to exit non-core businesses. In line with Aegon’s strategy to invest in growth assets where it can achieve the highest returns for its stakeholders, Aegon has increased its economic stake in its Brazilian life insurance partnership, Mongeral Aegon Group (MAG), by approximately 4% to 59.2%. 119 Integrated Annual Report 2023 | Business update International Business update New life sales New life sales increased by 24% compared with 2022 to EUR 314 million. • New life sales in Spain & Portugal decreased by EUR 10 million to EUR 46 million due to the divestment of Aegon’s stake in its joint venture with Liberbank, and reduced demand for mortgage-linked life sales in Santander Life driven by increased interest rates. • New life sales in China increased by EUR 17 million to EUR 103 million mainly driven by success in the bancassurance and brokerage channels following the relaxation of the country’s COVID-19 measures at the beginning of the year. This was partly offset by the negative impact of a new pricing regulation related to insurance products with guaranteed interest rates in the second half of the year. • In Brazil, new life sales increased by EUR 39 million to EUR 144 million mainly as a result of business growth in both group and individual products, while also reflecting Aegon’s increased economic stake. • For TLB and others, new life sales improved to EUR 21 million driven by higher indexed universal life sales in Singapore and Bermuda. New premium production for non-life business New premium production for accident & health insurance amounted to EUR 65 million, an increase of 83% compared with 2022, driven by business growth in Spain & Portugal in all Spanish sales channels, in particular from health products. New premium production for property & casualty insurance decreased by 16% to EUR 69 million driven by Spain & Portugal from reduced sales of lower margin funeral products, while higher interest rates led to lower demand for mortgages resulting in fewer household policies being sold. 120 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Business update Asset Management Amounts in EUR millions 2023 2022 % General Account 1,191 (9,742) n.m. Affiliate (916) (2,061) 56 Third Party (621) (3,798) 84 Global Platforms (347) (15,601) 98 Strategic Partnerships (2,727) 3,569 n.m. Net deposits/(outflows) (3,074) (12,032) 74 Strategic KPIs Annualized revenues gained/(lost) on net deposits - Global Platforms 1 (23) n.m. General Account 70,024 91,457 (23) Affiliate 39,674 61,174 (35) Third Party 139,821 83,045 68 Global Platforms 249,519 235,677 6 Strategic Partnerships 55,483 57,429 (3) Assets under Management 305,002 293,106 4 Exchange rates Weighted average rate Closing rate from Per 1 EUR 2023 2022 December 31, 2023 December 31, 2022 USD 1.0813 1.0534 1.1047 1.0673 Pound Sterling 0.8698 0.8528 0.8665 0.8872 Hungarian Forint 381.6327 391.1604 382.2150 400.4500 Chinese Yuan Renminbi 7.6602 7.0810 7.8344 7.4192 Aegon Asset Management (Aegon AM) aims to improve efficiency and drive growth through third-party assets and by increasing the share of proprietary investment solutions in the affiliate business. Strategic developments In April, 2023, Aegon AM reached an agreement to buy NIBC Bank’s North Westerly European Collateralized Loan Obligation (CLO) management activities. The transaction was closed in June and resulted in Aegon AM acquiring NIBC’s UK-based team and CLO platform consisting of three CLOs with assets under management of circa EUR 1.2 billion. The move allows Aegon AM to accelerate its ambitions, with the aim of becoming a leader in the European CLO market next to its successful and growing US CLO franchise. In April, 2023, Aegon AM also entered into a strategic partnership with Lakemore Partners to drive the growth of its US CLO platform. Lakemore will provide equity for the issuance of multiple CLOs in the coming years and in return will gain preferred access to Aegon AM’s pipeline of new issue CLO transactions. In July 2023, Aegon AM and La Banque Postale announced an extension of their asset management joint venture in LBP AM through 2035, in which Aegon AM holds a 25% stake. Aegon AM participated in LBP AM’s capital raising to support the acquisition of La Financière de l’Echiquier, which will consolidate LBP AM’s market position. The extension of the joint venture, as well as participation in the capital raising, fits into Aegon’s strategy of investing in – and growing – its various successful joint ventures. In July, 2023 Aegon also announced the completion of the transaction with a.s.r. and the beginning of its related asset management partnership. Aegon AM now manages the illiquid investments that are part of the general account of the combined businesses, as well as a.s.r.’s mortgage funds and the PPI assets of Aegon Cappital. The partnership strengthens Aegon AM’s position as a provider of distinct capabilities in retirement-related investment solutions, alternative fixed income investments and responsible investing, and is revenue and earnings accretive. 121 Integrated Annual Report 2023 | Business update Asset Management Aegon AM has decided to further simplify its activities in Global Platforms to improve efficiency and profitability. Focus lies on three core competencies: growth in real assets and alternative fixed income assets, being a recognized leader in responsible investing and helping partners with retirement and fiduciary solutions to build market leading retirement platforms. As a result, Aegon AM is rationalizing its product set and has taken cost reduction measures. Business update Net deposits Third-party net outflows in Global Platforms amounted to EUR 0.6 billion in 2023 compared with net outflows of EUR 3.8 billion in 2022. Net deposits in the Dutch mortgage fund and other fixed income products were more than offset by outflows in other asset classes. Third-party net outflows in Strategic Partnerships amounted to EUR 2.7 billion in 2023 compared with net deposits of EUR 3.6 billion in 2022, and were split evenly between the Chinese asset management joint venture AIFMC and the European asset management joint venture LBP AM. The driver for net outflows at AIFMC was weak investor sentiment in China, resulting in lower gross deposits and higher outflows compared to 2022. For LBP AM net outflows in 2023 were driven by significant withdrawals of low margin business from a former shareholder, despite higher gross deposits over the year in part due to the acquisition by LBP AM of La Financière de l’Echiquier. Net deposits from the general account were EUR 1.2 billion in 2023, compared with net outflows of EUR 9.7 billion in 2022. Net outflows in 2022 were largely attributable to rising interest rates, which led to redemptions. Net outflows from affiliates amounted to EUR 0.9 billion in 2023 and were driven by the gradual run-off of the traditional insurance book in the UK. This compares with elevated levels of net outflows in 2022, which then amounted to EUR 2.1 billion. Annualized revenues gained / (lost) on net deposits Annualized revenues gained on net deposits for Global Platforms amounted to EUR 0.8 million for 2023, driven by a more favorable asset mix. Assets under management Assets under management increased by EUR 12 billion compared with December 31, 2022, to EUR 305 billion. The impact of favorable markets and the positive balance of assets exchanged between Aegon AM and a.s.r. more than offset unfavorable currency impacts and third-party net outflows. Following the closure of the transaction with a.s.r., the assets managed by Aegon AM that previously related to Aegon the Netherlands’ General Account (EUR 17.8 billion) and Affiliates (EUR 24.4 billion) are now recorded as Third-party assets. Furthermore, as part of the asset management partnership, Aegon AM and a.s.r. have exchanged assets, whereby Aegon AM has taken over the management of EUR 16.2 billion of illiquid assets and a.s.r.’s mortgage funds, and Aegon AM has transferred to a.s.r. EUR 9.6 billion of core fixed income assets. 122 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Exchange rates Exchange rates on December 31, 2023 2022 EUR USD GBP EUR USD GBP 1 EUR - 1.1047 0.8665 - 1.0673 0.8872 1 USD 0.9052 - 0.7844 0.9369 - 0.8313 1 GBP 1.1541 1.2749 - 1.1271 1.2030 - Weighted average exchange rates 2023 2022 EUR USD GBP EUR USD GBP 1 EUR - 1.0813 0.8698 - 1.0534 0.8528 1 USD 0.9248 - 0.8044 0.9493 - 0.8096 1 GBP 1.1497 1.2432 - 1.1726 1.2352 - 123 Integrated Annual Report 2023 | Consolidated income statement of Aegon Ltd. For the year ended December 31 Amounts in EUR million (except per share data) Note 2023 2022 1) Continuing operations Insurance revenue 6 10,386 11,251 Insurance service expenses 7, 13 (10,226) (11,097) Net income / (expenses) on reinsurance held 8 182 275 Insurance service result 342 430 Interest revenue on financial instruments calculated using the effective interest method 2,738 2,898 Interest revenue on financial instruments measured at FVPL 737 575 Other investment income 1,283 1,153 Results from financial transactions 12,302 (29,505) Impairment (losses) / reversals (86) (95) Insurance finance income / (expenses) (17,650) 25,005 Net reinsurance finance income / (expenses) on reinsurance held 699 599 Interest expenses (218) (97) Insurance net investment result 9 (196) 532 Interest revenue on financial instruments calculated using the effective interest method 599 409 Interest revenue on financial instruments measured at FVPL 89 49 Other investment income 550 411 Results from financial transactions 6,929 (10,656) Impairment (losses) / reversals (33) (43) Investment contract income / (expenses) (7,851) 9,808 Interest expenses (45) (3) Other net investment result 10 238 (26) Interest charges (182) (182) Other financing income - 5 Financing net investment result 11 (182) (178) Total net investment result (139) 329 Fees and commission income 12 2,163 2,272 Other operating expenses 13 (3,000) (2,786) Other income / (charges) 14 (57) 341 Other result (894) (173) Result before share in profit / (loss) of joint ventures, associates and tax (691) 585 Share in profit / (loss) of joint ventures 196 252 Share in profit / (loss) of associates 103 (11) Result before tax from continuing operations (391) 827 Income tax (expense) / benefit 15 209 (71) Net result from continuing operations (182) 756 Discontinued operations Net result from discontinued operations (17) (1,746) Net result from continuing and discontinued operations (199) (990) Net income/ (loss) attributes to: Net result attributable to owners of Aegon Ltd. (179) (1,019) Non-controlling interests (20) 29 Earnings per share (EUR per share) 16 Basic earnings per common share (0.12) (0.52) Basic earnings per common share B - (0.01) Diluted earnings per common share (0.12) (0.52) Diluted earnings per common share B - (0.01) Earnings per share (EUR per share) from continuing operations Basic earnings per common share from continuing operations (0.11) 0.34 Basic earnings per common share B from continuing operations - 0.01 Diluted earnings per common share from continuing operations (0.11) 0.34 Diluted earnings per common share B from continuing operations - 0.01 1 Comparatives have been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 includes further details on the changes in accounting policies. 124 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Consolidated statement of comprehensive income of Aegon Ltd. For the year ended December 31 Amounts in EUR millions Note 2023 2022 1) Net result from continuing and discontinued operations (199) (990) Items that will not be reclassified to profit or loss: Gains/ (losses) on investments in equity instruments (FVOCI) - (1) Changes in revaluation reserve real estate held for own use (2) (1) Remeasurements of defined benefit plans (160) (44) Income tax relating to items that will not be reclassified 30 (5) Discontinued operations that will not be reclassified 2) 38 704 Insurance items that may be reclassified subsequently to profit or loss: Gains / (losses) on financial assets measured at FVOCI 9 1,311 (14,571) Gains / (losses) transferred to income statement on disposal of financial assets measured at FVOCI 9 577 488 Insurance finance expenses / (income) 9 (1,626) 18,680 Reinsurance finance income / (expenses) 9 349 (4,672) Changes in cash flow hedging reserve (185) (241) Income tax relating to items that may be reclassified (95) 108 Items that may be reclassified subsequently to profit or loss: Gains / (losses) on financial assets measured at FVOCI 225 (1,703) Gains / (losses) on disposal of financial assets measured at FVOCI 129 58 Changes in cash flow hedging reserve (7) 49 Movement in foreign currency translation and net foreign investment hedging reserves (85) 137 Equity movements of joint ventures (2) (35) Equity movements of associates (7) 2 Disposal of group assets 42 (9) 149 Income tax relating to items that may be reclassified (72) 333 Discontinued operations that may be reclassified 12 (344) Other - 20 Total other comprehensive income / (loss) 421 (890) Total comprehensive income / (loss) 222 (1,880) Total comprehensive income/ (loss) attributable to: Owners of Aegon Ltd. 259 (1,921) Non-controlling interests (37) 41 1 Comparatives have been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 includes further details on the changes in accounting policies. 2 Consists of remeasurement of defined benefit plans 125 Integrated Annual Report 2023 | Consolidated financial statements of Aegon Ltd. Consolidated statement of financial position of Aegon Ltd. On December 31 Amounts in EUR million Note 2023 2022 1) January 1, 2022 1) Assets Cash and cash equivalents 18 4,074 3,402 6,861 Assets held for sale / disposal groups 45 432 88,440 - Investments 19 266,382 254,759 410,077 Derivatives 20 1,429 2,771 8,843 Investments in joint ventures 21 1,430 1,430 1,715 Investments in associates 21 2,906 165 1,289 Reinsurance contract assets 29 16,608 16,939 21,322 Insurance contract assets 29 185 36 110 Defined benefit assets 33 103 87 119 Reimbursement rights 33 20 - - Deferred tax assets 34 2,350 2,433 2,001 Deferred expenses 22 447 452 428 Other assets and receivables 23 4,712 9,153 6,679 Intangible assets 24 504 420 585 Total assets 301,581 380,487 460,029 Equity and liabilities Shareholders' equity 25 7,475 8,815 11,487 Other equity instruments 26 1,951 1,943 2,363 Issued capital and reserves attributable to owners of Aegon Ltd. 9,426 10,758 13,850 Non-controlling interests 129 176 196 Group equity 9,554 10,935 14,046 Subordinated borrowings 27 2,244 2,295 2,194 Trust pass-through securities 28 111 118 126 Reinsurance contract liabilities 29 608 270 471 Insurance contract liabilities 29 177,446 176,120 290,066 Investment contract liabilities with discretionary participating features 29 21,594 21,055 27,392 Investment contracts without discretionary participating features 30 75,266 65,227 92,364 Derivatives 20 2,479 5,175 7,138 Borrowings 31 2,356 4,051 9,661 Provisions 32 83 100 193 Defined benefit liabilities 33 669 496 3,944 Deferred gains 6 7 7 Deferred tax liabilities 34 57 30 8 Liabilities held for sale / disposal groups 45 389 83,959 - Other liabilities 35 8,390 10,278 11,883 Accruals 36 328 372 537 Total liabilities 292,026 369,553 445,983 Total equity and liabilities 301,581 380,487 460,029 1 Comparatives have been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 includes further details on the changes in accounting policies. Lard Friese Chief Executive Officer 126 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Consolidated statement of changes in equity of Aegon Ltd. For the year ended December 31, 2023 Amounts in EUR millions Note Share capital Retained earnings Revaluation reserves Remeasurement of defined benefit plans Other reserves Other equity instruments Reserve of discon- tinued operations held for sale Issued capital and reserves 1) Non-controlling interests Total On January 1, 2023 2) 7,172 7,103 (4,532) (890) 653 1,943 (691) 10,758 176 10,935 Net result recognized in the income statement - (179) - - - - - (179) (20) (199) Other comprehensive income: Items that will not be reclassified to profit or loss: Changes in revaluation reserve real estate held for own use - - (2) - - - - (2) - (2) Remeasurements of defined benefit plans - - - (160) - - - (160) - (160) Disposal of group assets - (634) - - - - 634 - - - Income tax relating to items that will not be reclassified - - - 30 - - - 30 - 30 Discontinued operations that will not be reclassified 3) - - - - - - 38 38 - 38 Insurance items that may be reclassified subsequently to profit or loss Gains / (losses) on financial assets measured at FVOCI - - 1,311 - - - - 1,311 - 1,311 Gains / (losses) transferred to income statement on disposal of financial assets measured at FVOCI - - 577 - - - - 577 - 577 Insurance finance expenses / (income) - - (1,626) - - - - (1,626) - (1,626) Reinsurance finance income / (expenses) - - 349 - - - - 349 - 349 Changes in cash flow hedging reserve - - (185) - - - - (185) - (185) Income tax relating to items that may be reclassified - - (95) - - - - (95) - (95) Items that may be reclassified subsequently to profit or loss: Gains / (losses) on financial assets measured at FVOCI - - 225 - - - - 225 - 225 Gains / (losses) on disposal of financial assets measured at FVOCI - - 129 - - - - 129 - 129 Changes in cash flow hedging reserve - - (7) - - - - (7) - (7) Movements in foreign currency translation and net foreign investment hedging reserves - - 142 14 (236) - - (80) (5) (85) Equity movements of joint ventures - - - - (2) - - (2) - (2) Equity movements of associates - - - - (7) - - (7) - (7) Disposal of group assets - 9 20 - (32) - 7 4 (12) (9) Income tax relating to items that may be reclassified - - (75) - 3 - - (72) - (72) Discontinued operations that may be reclassified 3) - - - - - - 12 12 - 12 Other - - - - - - - - 1 - Total other comprehensive income / (loss) - (625) 762 (116) (274) - 691 438 (17) 421 Total comprehensive income / (loss) for 2023 - (804) 762 (116) (274) - 691 259 (37) 222 Shares withdrawn (54) 54 - - - - - - - - Issuance and purchase of treasury shares - (1,052) - - - - - (1,052) - (1,052) Dividends paid on common shares - (495) - - - - - (495) - (495) Coupons on perpetual securities - (48) - - - - - (48) - (48) Incentive plans - (5) - - - 8 - 3 - 3 Change in ownership non-controlling interest - - - - - - - - (11) (11) On December 31, 2023 25, 26 7,118 4,753 (3,770) (1,006) 379 1,951 - 9,426 129 9,554 1 Issued capital and reserves attributable to owners of Aegon Ltd. 2 Opening balance as per January 1, 2023 has been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 includes further details on the changes in accounting policies. 3 The lines “Discontinued operations that will not be reclassified” and “Discontinued operations that may be reclassified” include EUR 675 million and EUR 16 million respectively of reclassifications from opening reserves to the column “Reserve of discontinued operations held for sale”. 127 Integrated Annual Report 2023 | Consolidated financial statements of Aegon Ltd. Consolidated statement of changes in equity of Aegon Ltd. For the year ended December 31, 2022 Amounts in EUR millions Note Share capital Retained earnings Revaluation reserves Remeasurement of defined benefit plans Other reserves Other equity instru- ments Reserve of discontinued operations held for sale Issued capital and reserves 1) Non-controlling interests Total Opening balance IAS 39 / IFRS 4 on January 1, 2022 2) 7,354 12,362 6,442 (2,199) 325 2,363 - 26,645 196 26,841 IFRS 9/17 opening balance impacts - (3,707) (9,021) - (67) - - (12,795) - (12,795) Restated opening balance on January 1, 2022 7,354 8,655 (2,580) (2,199) 258 2,363 - 13,850 196 14,046 Net result recognized in the income statement - (1,019) - - - - - (1,019) 29 (990) Other comprehensive income: Items that will not be reclassified to profit or loss: Gains/ (losses) on investments in equity instruments (FVOCI) - - (1) - - - - (1) - (1) Change in fair value attributable to change in the credit risk of financial liability (FVPL) - - - - - - - - - - Changes in revaluation reserve real estate held for own use - 16 (17) - - - - (1) - (1) Remeasurements of defined benefit plans - - - (44) - - - (44) - (44) Income tax relating to items that will not be reclassified - - - (5) - - - (5) - (5) Discontinued operations that will not be reclassified 3) - - - 1,379 - - (675) 704 - 704 Insurance items that may be reclassified subsequently to profit or loss Gains / (losses) on financial assets measured at FVOCI - - (14,571) - - - - (14,571) - (14,571) Gains / (losses) transferred to income statement on disposal of financial assets measured at FVOCI - - 488 - - - - 488 - 488 Insurance finance expenses / (income) - - 18,680 - - - - 18,680 - 18,680 Reinsurance finance income / (expenses) - - (4,672) - - - - (4,672) - (4,672) Changes in cash flow hedging reserve - - (241) - - - - (241) - (241) Income tax relating to items that may be reclassified - - 108 - - - - 108 - 108 Items that may be reclassified subsequently to profit or loss: Gains / (losses) on financial assets measured at FVOCI - - (1,703) - - - - (1,703) - (1,703) Gains / (losses) on disposal of financial assets measured at FVOCI - - 58 - - - - 58 - 58 Changes in cash flow hedging reserve - - 49 - - - - 49 - 49 Movements in foreign currency translation and net foreign investment hedging reserves - - (174) (20) 320 - - 125 12 137 Equity movements of joint ventures - - - - (35) - - (35) - (35) Equity movements of associates - - - - 2 - - 2 - 2 Disposal of group assets - - 14 - 135 - - 149 - 149 Income tax relating to items that may be reclassified - - 345 - (12) - - 333 - 333 Discontinued operations that may be reclassified 3) - - (315) - (14) - (16) (344) - (344) Other - 20 - - - - - 20 - 20 Total other comprehensive income / (loss) - 37 (1,952) 1,310 395 - (691) (901) 12 (890) Total comprehensive income / (loss) for 2022 - (982) (1,952) 1,310 395 - (691) (1,921) 41 (1,880) Shares issued 2 - - - - - - 2 - 2 Shares withdrawn (4) - - - - - - (4) - (4) Issuance and purchase of treasury shares - (393) - - - - - (393) - (393) Redemption other equity instruments - 31 - - - (429) - (398) - (398) Dividends paid on common shares (180) (167) - - - - - (346) - (346) Coupons on perpetual securities - (36) - - - - - (36) - (36) Coupons on non-cumulative subordinated notes - - - - - - - - - - Incentive plans - (5) - - - 10 - 4 - 4 Change in ownership non-controlling interest - - - - - - - - (61) (61) On December 31, 2022 25, 26 7,172 7,103 (4,532) (890) 653 1,943 (691) 10,758 176 10,935 1 Issued capital and reserves attributable to owners of Aegon Ltd. 2 Opening balance as per January 1, 2022 has been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 includes further details on the changes in accounting policies. 3 The lines “Discontinued operations that will not be reclassified” and “Discontinued operations that may be reclassified” include EUR 1,379 million and EUR (329) million respectively of reclassifications from opening reserves to the column “Reserve of discontinued operations held for sale”. 128 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Consolidated cash flow statement of Aegon Ltd. For the year ended December 31 Amounts in EUR millions Note 2023 2022 1) Result before tax from continuing operations (391) 827 Result before tax from discontinued operations 45 518 (1,232) Impairment loss on measurement of disposal group 45 (458) (450) Result before tax from continuing operations and discontinued operations (331) (855) Results from financial transactions (20,540) 61,151 Amortization and depreciation (163) 169 Impairment losses 116 115 Results from (re)insurance contracts and investment contracts with discretionary participating features 17,673 (43,253) Income from joint ventures (200) (289) Income from associates (118) (4) Release of cash flow hedging reserve (130) (126) Other 877 479 Adjustments of non-cash items (2,484) 18,242 Investment contracts without discretionary participating features 9,742 (14,142) Accrued expenses and other liabilities (442) (752) Accrued income and prepayments 1,325 (997) Changes in accruals 10,626 (15,891) Insurance contracts (11,770) (12,163) Investment contracts with discretionary participating features (2,030) (1,797) Reinsurance contracts held 923 1,491 Purchase of investments (other than money market investments) (43,445) (64,243) Purchase of derivatives (1,011) (4,140) Disposal of investments (other than money market investments) 52,576 87,910 Disposal of derivatives (1,612) (2,306) Net change in cash collateral 1,592 (3,207) Net purchase of money market investments (1,853) (340) Cash flow movements on operating items not reflected in income (6,631) 1,206 Tax (paid)/ received (321) (38) Other 4 6 Net cash flows from operating activities 18 864 2,672 Purchase of individual intangible assets (other than future servicing rights) (51) (26) Purchase of equipment and real estate for own use (65) (72) Acquisition of subsidiaries, net of cash (34) (29) Acquisition/capital contributions joint ventures and associates (253) (73) Disposal of intangible asset 3 - Disposal of equipment 46 9 Disposal of subsidiaries and businesses, net of cash (1,964) 604 Disposal joint ventures and associates 12 185 Dividend received from joint ventures and associates 310 137 Other - (1) Net cash flows from investing activities 18 (1,996) 733 Purchase of treasury shares (1,072) (597) Proceeds from TRUPS 2) , Subordinated borrowings and borrowings 2,670 3,569 Repayment of perpetuals - (429) Repayment of TRUPS 2) , subordinated loans and borrowings (4,230) (4,086) Dividends paid (494) (167) Coupons on perpetual securities (65) (48) Payment of lease liabilities (39) (49) Change in ownership non-controlling interests (11) (57) Other - 31 Net cash flows from financing activities 18 (3,241) (1,834) Net increase / (decrease) in cash and cash equivalents 3) (4,373) 1,570 Net cash and cash equivalents at the beginning of the year 8,486 6,861 Effects of changes in exchange rate (38) 55 Net cash and cash equivalents at the end of the year 18 4,074 8,486 1 Comparatives have been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 includes further details on the changes in accounting policies. 2 Trust pass-through securities. 3 Included in net increase / (decrease) in cash and cash equivalents are interest received EUR 5,016 million (2022: EUR 5,250 million), dividends received EUR 2,254 million (2022: EUR 1,856 million) and interest paid EUR 516 million (2022: EUR 247 million). All included in operating activities except for dividend received from joint ventures and associates EUR 310 million (2022: EUR 137 million). The cash flow statement is prepared according to the indirect method. 129 Integrated Annual Report 2023 | Consolidated financial statements of Aegon Ltd. About Aegon Governance and risk management Financial information Sustainability information 130 | Integrated Annual Report 2023 Notes to the consolidated financial statements 1 General information On September 29,2023 it was resolved to convert Aegon N.V. into Aegon S.A. via a cross border conversion. On September 30, 2023 the cross border conversion into Aegon S.A. was effectuated and subsequently Aegon S.A. was converted into Aegon Ltd, a Bermuda limited company, and effectuated the change of its legal seat to Bermuda. From October 1, 2023 the Bermuda Monetary Authority has been Aegon's group supervisor. Aegon Ltd. is an exempted company with liability limited by shares organized under the laws of Bermuda and registered with the Bermuda Registrar of Companies under number 202302830 and recorded in the Commercial Register of The Hague registered under number 27076669 and with its registered address at Canon’s Court, 22 Victoria Street, Hamilton HM 12, Bermuda. Aegon Ltd. has its headquarters in the Netherlands at Aegonplein 50, 2591 TV, The Hague. As Aegon Ltd. currently qualifies as Non-Resident Company under Dutch law, certain Dutch law provisions remain applicable to it, including certain provisions of title 9 Book 2 of the Dutch Civil Code regarding the preparation and publication of its annual accounts. Aegon Ltd. serves as the holding company for the Aegon Group and has listings of its common shares on Euronext Amsterdam and on NYSE. Aegon Ltd. (or "the Company") and its subsidiaries ("Aegon" or "the Group") have life insurance and pensions operations and are also active in savings and asset management operations, accident and health insurance and general insurance. Fully owned businesses by Aegon include the United States, the United Kingdom and asset management, and Aegon also operates partnerships in Spain & Portugal, China, and Brazil, and a strategic partnership in the Netherlands. The Group employs around 15,700 people worldwide (2022: around 15,500) Please note that the designation is uniformly Aegon Ltd. even if it was Aegon N.V. before October 1, 2023. 2 Material accounting policy information 2.1 Basis of presentation The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards as adopted by the European Union (EU-IFRS) and with Part 9 of Book 2 of the Dutch Civil Code. Additional disclosures have been included in the consolidated financial statements in relation to the initial adoption of IFRS 9 and IFRS 17, that became effective on January 1, 2023. The consolidated financial statements have been prepared in accordance with historical cost convention as modified by the revaluation of investment properties and those financial instruments (including derivatives) and financial liabilities that have been measured at fair value, except for the following items, which are measured on an alternative basis at each reporting date: Item Measurement basis Insurance and reinsurance contracts Fulfilment cash flows plus the CSM Net defined benefit liability / (asset) Fair value of plan assets less the present value of the defined benefit obligations Other impaired non-financial assets Higher of fair value less costs of disposal and value in use Financial instruments held to collect financial cash flows Amortized cost The consolidated financial statements are presented in euros and all values are rounded to the nearest million unless otherwise stated. The consequence is that the rounded amounts may not add up to the rounded total in all cases. All ratios and variances are calculated using the underlying amount rather than the rounded amount. The preparation of financial statements in conformity with EU-IFRS requires management to make estimates and assumptions affecting the reported amounts of assets and liabilities from the date of the financial statements and the reported amounts of revenues and expenses for the reporting period. Those estimates are inherently subject to change and actual results could differ from those estimates. Included among the material (or potentially material) reported amounts and disclosures that require extensive use of estimates are: insurance and reinsurance contracts as stated in the table above, fair value of certain invested assets and derivatives, purchased intangible assets, goodwill, pension plans, income taxes and the potential effects of resolving litigation matters. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 131 Aegon applies fair value hedge accounting for portfolio hedges of interest rate risk (macro hedging) under the European Union (EU) "carve out" of EU-IFRS. Details are provided in note 2.14.2. (g) Derivatives and hedge accounting and note 20 Derivatives. Aegon does not use the optional exemption provided under EU-IFRS to group together specific insurance contracts that were issued more than 12 months apart. The consolidated financial statements of Aegon Ltd. were approved by the Board on April 3, 2024. The financial statements will be presented to the Annual General Meeting of Shareholders on April 4, 2024. In accordance with Bermuda law, the annual accounts are not adopted by the General Meeting however pursuant to our Bye-Laws are discussed with the General Meeting each Annual General Meeting. 2.1.1 Adoption of new EU-IFRS accounting standards and amendments effective in 2023 The accounting policies and methods of computation applied in the consolidated financial statements are the same as those applied in the 2022 consolidated financial statements, except for the following IFRS standards and amendments that became effective for Aegon from January 1, 2023 and have been endorsed by the European Union: • IFRS 17 Insurance contracts • Initial Application of IFRS 17 and IFRS 9 – Comparative information (Amendments to IFRS 17) • IFRS 9 Financial instruments • Prepayment Features with Negative Compensation (Amendments to IFRS 9) • Disclosure of Accounting Policies (Amendments to IAS 1 and IFRS Practice Statement 2) • Definition of Accounting Estimates (Amendments to IAS 8) • Deferred tax related to Assets and Liabilities arising from a Single Transaction (Amendments to IAS 12) The amendments to IAS 12 have been introduced in response to the OECD’s Base Erosion and Profit Shifting (BEPS) Pillar Two rules and include: • A mandatory temporary exception to the recognition and disclosure of deferred taxes arising from the jurisdictional implementation of the Pillar Two model rules; and • Disclosure requirements for affected entities to help users of the financial statements better understand an entity’s exposure to Pillar Two income taxes arising from that legislation, particularly before its effective date. The mandatory temporary exception – the use of which is required to be disclosed – applies immediately. The remaining disclosure requirements apply for annual reporting periods beginning on or after 1 January 2023, but not for any interim periods ending on or before 31 December 2023. Aegon is within the scope of the OECD Pillar Two model rules. Pillar Two legislation was enacted in the Netherlands, the jurisdiction in which Aegon Ltd. as Ultimate Parent Entity is tax resident, and will come into effect from 31 December 2023. Aegon has applied the mandatory exception to recognizing and disclosing information about deferred tax assets and liabilities related to Pillar Two income taxes, as provided in the amendments to IAS 12 issued in May 2023. Based on performed analysis, applying both the temporary safe harbors and detailed calculations, Aegon has determined that the impact, if any, of Pillar Two is currently expected to be non-material. Therefore, the consolidated financial statements do not include information required by paragraphs 88A-88D of IAS 12. The adoption of IFRS 17 and IFRS 9, which replaced IFRS 4 and IAS 39 respectively, have had a significant impact on the financial position of Aegon and the consolidated financial statements. Based on the amendment to IFRS 17, Aegon has decided to apply the overlay approach upon initial application of IFRS 9 and IFRS 17. This has allowed it to restate the 2022 comparative period for both new standards. IFRS 9 also significantly amended the credit risk disclosures required by IFRS 7 "Financial Instruments: Disclosures". The consequential amendments to IFRS 7 disclosures have also been applied to the comparative period. The impact of the adoption of the amendments to other standards, listed above, was immaterial. About Aegon Governance and risk management Financial information Sustainability information 132 | Integrated Annual Report 2023 2.1.2 Effects of initial adoption of IFRS 9 and IFRS 17 The effects of adopting IFRS 9 and IFRS 17 on the consolidated financial statements on January 1, 2022 are presented in the statement of changes in equity. The adjustments made to the statement of financial position on transition date of January 1, 2022, and on initial application date January 1, 2023 of IFRS 9 and IFRS 17 are presented below. The transition to IFRS 9 and IFRS 17 changes Aegon’s balance sheet significantly. The main changes are: • Deferred policy acquisition cost (DPAC) and Value of Business Acquired (VOBA) are no longer recognized as separate assets; • Residential mortgages related to the insurance entities in the Netherlands are measured at fair value through P&L instead of at amortized cost; • Insurance liabilities are measured at fulfillment value which represents the present value of future cashflow to fulfil insurance contracts, including a risk adjustment for non-financial risk. Interest rate movements impacting the fulfillment value flow through P&L or OCI, depending on the accounting policy choice. Aegon Americas applies the OCI option for certain groups of contracts, whereas Aegon UK applies the P&L option. These choices are aligned with the measurement of the related assets to ensure an accounting match for market movements on assets and liabilities; and • On top of the fulfillment value, a contractual service margin (CSM), reflecting unearned profits, is added to the insurance liabilities. December 31, Adoption of IFRS 9 Opening balance sheet reconciliation 2022 and IFRS 17 January 1, 2023 Cash and cash equivalents 3,407 (5) 3,402 Assets held for sale 88,902 (462) 88,440 Investments 76,825 177,934 254,759 Investments for account of policyholders 180,006 (180,006) - Derivatives 2,760 11 2,771 Investments in joint ventures 1,443 (13) 1,430 Investments in associates 165 - 165 Reinsurance contract assets 21,184 (4,245) 16,939 Insurance contract assets - 36 36 Deferred tax assets 1,827 606 2,433 Deferred expenses 12,886 (12,434) 452 Other assets and receivables 10,291 (1,051) 9,240 Intangible assets 1,240 (820) 420 Total assets 400,936 (20,449) 380,487 Shareholders' equity 11,440 (2,625) 8,815 Other equity instruments 1,943 - 1,943 Issued capital and reserves attributable to owners of Aegon Ltd. 13,383 (2,625) 10,758 Non-controlling interests 176 - 176 Group equity 13,559 (2,624) 10,935 Subordinated borrowings 2,295 - 2,295 Trust pass-through securities 118 - 118 Reinsurance contract liabilities - 270 270 Insurance contracts for account of policyholders 100,409 (100,409) - Insurance contract liabilities 87,309 88,811 176,120 Investments contracts 10,658 (10,658) - Investment contracts for account of policyholders 80,555 (80,555) - Investment contract liabilities with discretionary participating features - 21,055 21,055 Investment contracts without discretionary participating features - 65,227 65,227 Derivatives 6,094 (919) 5,175 Borrowings 4,051 - 4,051 Liabilities held for sale / disposal groups 84,119 (160) 83,959 Other liabilities 11,766 (483) 11,283 Total liabilities 387,376 (17,823) 369,553 Total equity and liabilities 400,936 (20,449) 380,487 Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 133 Due to these transition adjustments and the different measurement of insurance contracts and financial instruments during 2022, total assets from January 1, 2023, were lower by EUR 20,449 million, total liabilities were lower by 17,823 million and shareholders’ equity was lower by EUR 2,625 million than the amounts presented in the last annual financial statements for December 31, 2022. On implementation of IFRS 9 and IFRS 17 the comparative balance of shareholders' equity is restated due to the combination of opening balance sheet adjustments (decrease of EUR 12,795 million) of the transition date, and the cumulative differences in equity movements of 2022 arising from the application of IFRS 9 and 17 in the amount of EUR 10,170 million increase, of which 8,853 million is an adjustment to the change in the revaluation reserve. The remaining impact of EUR 1,318 million is largely attributable to the changes in CSM balance and different measurement of insurance liabilities. The decrease of EUR 12,434 million on Deferred expenses from January 1, 2023 (2022: EUR 10,076 million decrease) attributable to the elimination of deferred acquisition costs, which are no longer recognized under IFRS 17 as separate assets, but form part of the fulfillment cash-flows used in the measurement of insurance contracts. The change in the measurement basis of insurance contracts (as described under note 2.1.3) resulted in a decrease of EUR 11,598 million in the carrying amount of insurance liabilities (Insurance contract liabilities and Insurance contracts for account of policyholders combined) from January 1, 2023 (2022: EUR 16,321 million increase), and also impacted reinsurance assets resulting in a lower carrying amount by EUR 4,245 million (2022: EUR 330 million increase) and investment contracts, which decreased by EUR 4,931 (2022: EUR 6,602 million decrease). The impacts of transition from IAS 39 to IFRS 9 on the carrying amounts of financial instruments including investments, derivative assets and liabilities, investment contracts without discretionary participating features, other financial assets and liabilities are detailed in note 2.1.4. The carrying amount of assets held for sale on January 1, 2023 was lower by EUR 462 million compared to the balance presented in the latest annual financial statements of December 31, 2022. Regarding liabilities held for sale, the carrying amount on January 1, 2023 was lower by EUR 160 million compared to the figures previously reported. Note 45 includes details on the impacts of IFRS 9 and 17 on the measurement of the disposal group. The book value of intangible assets decreased by EUR 820 million from January 1, 2023 (2022: EUR 748 million) due to the derecognition of value of business acquired on transition, as it will not be recognized as a separate asset under IFRS 17. About Aegon Governance and risk management Financial information Sustainability information 134 | Integrated Annual Report 2023 December 31, Adoption of IFRS 9 Opening balance sheet reconciliation 2021 and IFRS 17 January 1, 2022 Cash and cash equivalents 6,889 (28) 6,861 Investments 158,463 251,614 410,077 Investments for account of policyholders 250,953 (250,953) - Derivatives 8,827 16 8,843 Investments in joint ventures 1,743 (28) 1,715 Investments in associates 1,289 - 1,289 Reinsurance contract assets 20,992 330 21,322 Insurance contract assets - 110 110 Deferred tax assets 131 1,870 2,001 Deferred expenses 10,503 (10,076) 428 Other assets and receivables 7,761 (963) 6,798 Intangible assets 1,333 (748) 585 Total assets 468,884 (8,856) 460,029 Shareholders' equity 24,282 (12,795) 11,487 Other equity instruments 2,363 - 2,363 Issued capital and reserves attributable to owners of Aegon Ltd. 26,645 (12,795) 13,850 Non-controlling interests 196 - 196 Group equity 26,841 (12,795) 14,046 Subordinated borrowings 2,194 - 2,194 Trust pass-through securities 126 - 126 Reinsurance contract liabilities - 471 471 Insurance contracts for account of policyholders 149,323 (149,323) - Insurance contract liabilities 124,422 165,644 290,066 Investments contracts 21,767 (21,767) - Investment contracts for account of policyholders 104,592 (104,592) - Investment contract liabilities with discretionary participating features - 27,392 27,392 Investment contracts without discretionary participating features - 92,364 92,364 Derivatives 10,639 (3,501) 7,138 Borrowings 9,661 - 9,661 Other liabilities 19,321 (2,749) 16,572 Total liabilities 442,044 3,939 445,983 Total equity and liabilities 468,884 (8,856) 460,029 As the result of restatement of the opening balance sheet on transition date January 1, 2022 the carrying amount of total assets decreased by EUR 8,856 million while total liabilities increased by EUR 3,939 million and as such shareholders’ equity decreased by EUR 12,795 million. The main component of this change was the net decrease of other comprehensive income by EUR 9,022 million due to the establishment of a revaluation reserve for interest rate movements on insurance liabilities under IFRS 17, and the reclassification of revaluation reserves on financial assets from other comprehensive income to retained earnings. The total decrease of retained earnings in amount of EUR 3,707 million also includes the establishment of CSM on insurance contracts, partly offset by other remeasurements arising from lower fulfillment cashflows under IFRS 17 compared to IFRS 4. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 135 The impact of restated adjustments due to the adoption of IFRS 9 and IFRS 17 on earnings per share is reflected in the table below. Impact of adoption of new accounting standards on the consolidated YE 2022 (as Adoption of IFRS 9 income statement previously reported) and IFRS 17 YE 2022 (restated) Earnings per share (EUR per share) Basic earnings per common share (1.27) 0.75 (0.52) Basic earnings per common share B (0.03) 0.02 (0.01) Diluted earnings per common share (1.27) 0.75 (0.52) Diluted earnings per common share B (0.03) 0.02 (0.01) Earnings per common share calculation Net result / (loss) attributable to owners (2,533) 1,514 (1,019) Coupons on perpetual securities (36) - (36) Net result / (loss) attributable to owners for basic earnings per share calculation (2,569) 1,514 (1,055) Weighted average number of common shares outstanding (in million) 2,010 - 2,010 Weighted average number of common shares B outstanding (in million) 536 - 536 2.1.3 IFRS 17 Insurance Contracts Aegon has adopted IFRS 17 – Insurance Contracts, including any consequential amendments to other standards, with a date of initial application of January 1, 2023 and a transition date of January 1, 2022. Aegon does not use the optional exemption provided under EU-IFRS to group together specific insurance contracts that were issued more than 12 months apart. a) Changes compared to previous accounting policies Under IFRS 4, Aegon largely continued to report under the accounting policies that were applied prior to the adoption of EU- IFRS. This meant that, in general, the Group applied non-uniform accounting policies for insurance assets and liabilities as allowed under Dutch Accounting Policies. Specific measurement methodologies differed between Aegon’s operations, reflecting local regulatory requirements and local practices for specific product features. Under IFRS 17, consistent accounting policies are applied to all insurance contracts and investment contracts with discretionary participation features, regardless of the jurisdiction in which the contracts have been issued. Under Aegon’s previous accounting policies, some minimum guarantees were separated from the host insurance contracts and classified as derivatives. The Group also elected to apply the accounting option under IFRS 4 to measure certain closely related minimum guarantees at fair value. Under IFRS 17, Aegon has not identified any embedded derivatives that require separation. All minimum guarantees are measured together with the host contract, in accordance with the requirements of IFRS 17. Policy loans, value of business acquired, and insurance payables and receivables, which were previously accounted for as separate assets, are now included in the measurement of the insurance liabilities. Measurement IFRS 17 establishes principles for the accounting for insurance contracts, reinsurance contracts, and investment contracts with discretionary participation features. It introduces a model that measures groups of contracts based on Aegon’s estimate of the present value of the future cash flows that will arise as these contracts are fulfilled, and which includes an explicit risk adjustment for non-financial risk and a contractual service margin (CSM) reflecting unearned profits. Contrary to previous accounting, IFRS 17 requires estimates to be current, unbiased and probability-weighted, incorporating all available information in a way that is consistent with observable market data. IFRS 17 prescribes modifications to the general measurement model for contracts with direct participating features (the "variable fee approach") and for reinsurance contracts held. The standard also provides an option to simplify the measurement of certain short-term contracts (the "premium allocation approach"), which is primarily applied by Aegon to non-life insurance contracts and related reinsurance contracts held. The measurement of these contracts is similar to the previous treatment under IFRS 4, albeit that when measuring liabilities for incurred claims, Aegon now discounts cash flows expected to occur more than one year after the claim’s date and includes an explicit risk adjustment for non-financial risk. About Aegon Governance and risk management Financial information Sustainability information 136 | Integrated Annual Report 2023 Acquisition costs Previously, under IFRS 4, all acquisition costs were recognized and presented as separate assets (Deferred Policy Acquisition Costs or "DPAC") until these costs were included in profit or loss. Under IFRS 17, only insurance acquisition cash flows that arise before the recognition of the related insurance contracts are included within the insurance liability as a separate asset. These assets, which are subject to recoverability testing, are derecognized and included in the carrying amount of the related portfolio of contracts on initial recognition. For some (but not all) groups of contracts for which the premium allocation approach is applied, Aegon has opted to expense acquisition costs when incurred. Aegon allocates acquisition costs to either product or business lines (where applicable) based on a study, a series of studies or a thoroughly defined rational for their allocation methodologies. Revenue and expenses Under IFRS 4, the revenues reported in the income statement included gross insurance premiums when due, or for products where deposit accounting was required, surrender fees and other charges. Under IFRS 17, the insurance revenue in each reporting period reflects the consideration to which Aegon expects to be entitled in exchange for the services provided in that period. The actual claims and expenses incurred in providing the service are presented in the income statement as insurance service expenses. Insurance finance income and expenses, disaggregated between profit or loss and other comprehensive income (OCI) for certain groups of contracts, are now presented separately from insurance revenue and insurance service expenses. Income and expenses from reinsurance contracts, other than insurance finance expenses, are presented as a single net amount in the income statement. Previously, amounts recovered from reinsurers and reinsurance expenses were presented separately. b) Transition Changes in accounting policies resulting from the adoption of IFRS 17 were applied retrospectively, to the extent practicable. Aegon considered the full retrospective approach to be impracticable when its application required hindsight, for example in setting historical assumptions, or if the required historical input data could not be made available within reasonable efforts. The latter was, for example, concluded when information was no longer available electronically and incorporating it into the IFRS 17 reporting process was expected to cause high costs and efforts. If the retrospective application of IFRS 17 to a group of contracts was impracticable, either the modified retrospective approach or the fair value approach was applied. The modified retrospective approach may only be applied if there is reasonable and supportable information available to do so. For groups of contracts that in principle were eligible for both the modified retrospective and the fair value approach, the most appropriate transition method was elected based on a mix of operational and financial considerations. Notwithstanding the foregoing, Aegon applied the fair value approach to some groups of contracts with direct participating features, to which it could have applied IFRS 17 fully retrospectively. These were groups of contracts for which Aegon had mitigated financial risk prior to transition using derivatives, other financial instruments classified as fair value through profit or loss, and reinsurance contracts, and to which risk mitigation has been applied prospectively from the transition date. Fair Value Approach Under the fair value approach, the carrying amount of a group of insurance contracts at transition is determined in accordance with IFRS 13 Fair Value Measurement but with the exclusion of the guidance on demand features. The difference between the fair value and the fulfillment cash flows at the transaction date is recognized as contractual service margin. In estimating the fair value of insurance contracts for the transition to IFRS 17, Aegon applied a methodology whereby the estimated future cash flows were adjusted for known differences between the IFRS 17 and market valuation methodologies (such as the inclusion of investment expenses for all product types) and the risk adjustment was recalculated at a higher confidence level to reflect the additional compensation that a market participant would require for financial risk and the Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 137 remaining contractual services that need to be provided. Where possible, the results were compared to market-observable transactions, such as recent reinsurance transactions entered into by Aegon and sales transactions of insurance portfolios and businesses. For contracts that transitioned to IFRS 17 under the fair value approach, the following assessments were generally performed at original contract inception date, with a limited number of products being assessed at the transition date: • Assessment whether an insurance contract met the definition of an insurance contract with direct participating features; • Assessment whether an investment contract met the definition of an investment contract with discretionary participating features; and • Identification of discretionary cash flows for insurance contracts without direct participating features. The grouping of contracts to which the fair value approach is applied has been performed at the transition date. The contracts were grouped together in portfolios in accordance with IFRS 9 and IFRS 17 (as per January 1, 2023). None of the contracts were identified as being onerous at transition. The identified groups of contracts were not further segmented into cohorts based on issue date. The discount rates at which interest is accrued to the contractual service margin and at which changes in non-financial assumptions are recognized for groups of contracts without direct participating features have also been set at the transition date. Modified Retrospective Approach The objective of a modified retrospective approach is to reach the closest outcome to the full retrospective approach using reasonable and supportable information that can be obtained without undue cost or effort. Aegon applied the modified retrospective approach to groups of contracts for which the fair value approach was not the preferred transition approach, by working back from the transition date to the date on initial recognition to gather the necessary information. Only where the information could not be made available without undue effort were modifications applied as allowed under IFRS 17. For all contracts that transitioned to IFRS 17 under the modified retrospective approach, sufficient information was available to perform the contract classifications at the original contract inception date. The grouping of contracts was performed at the original contract inception date, or if there was a lack of reasonable and supportable information, at the transition date. Contracts were grouped into cohorts not exceeding 12 months. None of the contracts to which the modified retrospective approach was applied were identified as being onerous at initial inception. Modifications applied to contracts without direct participating features To determine the contractual service margin at transition for groups of contracts without direct participating features, Aegon first estimated the contractual service margin at the original inception date. The contractual service margin at inception was then rolled forward to the transition date by deducting the estimated amount that would have been released for services provided prior to transition. In order to attribute past calendar-year cash flows (including acquisition cash flows) to issue year cohorts, appropriate allocation keys were set by cash flow type based on the information available. Examples include accumulated premiums in force and (first year) account values. The calculation of the fulfillment cash flows at inception and the subsequent accretion of interest to the contractual service margin of a group of contracts required the use of historical discount rates. In principle, Aegon determines IFRS 17 discount rates using a hybrid approach based on risk-free rates plus an illiquidity premium based on expected asset returns. Where the necessary asset portfolio data was not or no longer available, an appropriate observable yield curve plus a spread adjustment was applied to approximate historical discount rates. For cohorts that exceed 12 months, weighted-average historical discount rates were applied. The weighting was based on sales volumes, or where not available, on the expected coverage units at inception. About Aegon Governance and risk management Financial information Sustainability information 138 | Integrated Annual Report 2023 The modified retrospective calculations were based on the assumption that Aegon had not previously prepared interim financial statements, unless sufficient information existed to roll the contractual service margin forward with Aegon’s historical reporting frequency. Modifications applied to contracts with direct participating features To determine the contractual service margin at transition for a group of insurance contracts with direct participating features, Aegon first estimated the total contractual service margin for all services to be provided for that group of contracts. It then deducted the estimated amount that would have been released for services provided prior to the transition date. The total contractual service margin for all services to be provided was estimated by taking the fair value of the underlying items at the transition date minus the fulfillment cash flows at that date and adjusting it for: • Amounts charged to policyholders prior to the transition date; • Excess claims and expenses paid in this period, including acquisition costs; and • The estimated change in the risk adjustment for non-financial risk caused by the release of risk before the transition date. Calendar year cash flows were attributed to issue years using allocation keys that were appropriate for the cash flow types, based on available information (for example, account value, and for excess claims paid, the net amount at risk). In estimating the change in the risk adjustment for non-financial risk prior to the transition date, the projected risk adjustment pattern for newly issued cohorts of similar products were deemed an appropriate proxy for previous years. The amount released for services provided prior to transition was determined by multiplying the adjusted total contractual service margin by the ratio of the coverage units served prior to transition and the total coverage units expected to be provided over the lifetime of the group of contracts. Other Comprehensive Income Under IFRS 17, Aegon has elected to disaggregate the insurance finance income or expenses between profit or loss and OCI for certain groups of contracts without direct participating features that are issued in the Americas and Asia. The balance recognized in OCI has been determined retrospectively where possible, or alternatively, has been set to nil at the transition date. The latter applies, for example, to the fixed deferred annuities, indexed universal life and other life insurance products with indirect participating features issued in the Americas. Aegon also no longer applies shadow accounting which, ignoring the impact of any reclassifications of investments discussed below, has had a positive impact on the carrying amount of revaluation reserves presented in OCI. 2.1.4 IFRS 9 Financial instruments Aegon has adopted IFRS 9 as issued by the IASB in July 2014, with a date of initial application of January 1, 2023 and a transition date of January 1, 2022. Aegon did not early adopt IFRS 9 in previous periods. Aegon has elected to continue to apply the hedge accounting requirements for macro fair value hedges of IAS 39 on adoption of IFRS 9. As such, fair value hedge accounting for portfolio hedges of interest rate risk (macro hedging) under the EU "carve out" of IFRS is applied. a) Changes compared to previous accounting policies The adoption of IFRS 9 resulted in changes in Aegon’s accounting policies for recognition, classification and measurement of financial assets and financial liabilities, impairment of financial assets and hedge accounting. Classification and Measurement Under IAS 39, financial assets were classified as "Available-For-Sale" (AFS), "Loans and Receivables" (L&R) or as held at "Fair Value Through Profit or Loss" (FVPL). The following financial assets were measured at FVPL: financial assets held for trading, financial assets managed on a fair value basis and financial assets containing an embedded derivative that is not closely related and that cannot be reliably bifurcated. In addition, in certain instances Aegon designated financial assets to this category when by doing so a potential accounting mismatch in the financial statements is eliminated or significantly reduced. Under IFRS 9, classification and measurement differ for debt instruments and equity instruments. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 139 Debt instruments are those instruments that meet the definition of a financial liability from the issuer’s perspective, such as mortgage loans, private loans, and government and corporate bonds. Aegon classifies its debt instruments into one of the following three IFRS 9 measurement categories, based on its business model for managing the asset, the asset’s cash flow characteristics, and Aegon’s intent to designate the asset at FVPL to eliminate or significantly reduce an accounting mismatch or recognition inconsistency: • Amortized cost ("AC"): Assets that are held for collection of contractual cash flows where those cash flows represent solely payments of principal and interest ("SPPI"), and that are not designated at FVPL, are measured at amortized cost. The carrying amount of these assets is adjusted by any Expected Credit Loss ("ECL") allowance recognized. • Fair value through other comprehensive income ("FVOCI"): Financial assets that are held for collection of contractual cash flows and for selling the assets, where the assets’ cash flows represent solely payments of principal and interest, and that are not designated at FVPL, are measured at FVOCI. • Fair value through profit or loss ("FVPL"): Assets that do not meet the criteria for amortized cost or FVOCI are measured mandatorily at fair value through profit or loss. Equity instruments are instruments that meet the definition of equity from the issuer’s perspective, such as basic ordinary shares. On initial recognition, IFRS 9 allows Aegon to make an irrevocable election to present changes in the fair value of equity investment in OCI or profit or loss. In both cases, the equity instruments are not subject to impairment under Expected Credit Loss model. Financial liabilities are to be classified as subsequently measured at amortized cost, except financial liabilities measured at fair value through profit or loss, financial liabilities arising from the transfer of financial assets which did not qualify for derecognition, and financial guarantee contracts and loan commitments. Impairment allowance The IAS 39 impairment methodology was based on an "incurred loss" model, which means that an allowance was determined when an instrument was deemed credit impaired. The allowance for instruments that are credit impaired will generally align with the Stage 3 category of IFRS 9. However, within the expected loss framework of IFRS 9 the entire portfolio of financial instruments will be assigned an impairment allowance through the additions of the 12-month ECL category (stage 1) and the Lifetime ECL Non-credit-impaired (Stage 2), generally leading to increases in the overall allowances. Hedge accounting Aegon has elected to adopt the new hedge accounting model in IFRS 9. This requires the Group to ensure that hedging relationships are aligned with its risk management objectives and strategy and to apply a more qualitative and forward-looking approach to assessing hedge effectiveness. Aegon has elected to continue to apply hedge accounting requirements for macro fair value hedges of IAS 39 on adoption of IFRS 9. As such, fair value hedge accounting for portfolio hedges of interest rate risk (macro hedging) under the EU "carve out" of IFRS is applied. b) IFRS 9 Transition Any adjustments to the carrying amounts of financial assets and liabilities at the date of transition were recognized in the opening retained earnings and other reserves of the initial recognition period, January 1, 2022. About Aegon Governance and risk management Financial information Sustainability information 140 | Integrated Annual Report 2023 Classification and Measurement On transition to IFRS 9, Aegon performed a detailed analysis of its business models for managing financial assets and analysis of their cash flow characteristics. Furthermore some AC and FVOCI financial assets have been designated as FVPL to reduce the accounting mismatch between assets and liabilities. The transition to IFRS 9 impacted the classification and measurement of financial assets. The measurement category and the carrying amount of financial assets and liabilities in accordance with IAS 39 and IFRS 9 at January 1, 2022 and January 1, 2023 are detailed in the table below by type of instrument, together with a reconciliation of the carrying amounts of financial instruments, from their previous measurement category in accordance with IAS 39 to their new measurement categories upon transition: Remea- Remea- Reconciliation of financial instruments, IAS 39 IAS 39 Reclassifi- surement surement IFRS 9 IFRS 9 January 1, 2023 category amount cation - ECL - Other category 3) amount Financial assets Shares FVPL 15,698 (193) - - FVPL (d) 15,505 Shares AFS 348 - - FVPL (m) 348 Shares 195 (186) - - FVOCI (d) 10 Debt securities AFS 53,093 (1,486) - - FVOCI 51,607 Debt securities FVPL 6,248 (5,449) - - FVPL (m) 799 Debt securities 6,935 - - FVPL (d) 6,935 Money market and other short-term investments AFS 5,514 (2,938) - - FVOCI 2,576 Money market and other short-term investments FVPL 1,362 1,514 - - FVPL (m) 2,876 Money market and other short-term investments 1,429 - - FVPL (d) 1,429 Loans L&R 12,511 (2,095) (12) 4 AC 10,408 Deposits with financial institutions L&R 45 - - - AC 45 Deposits with financial institutions FVPL 2,360 - - - FVPL (d) 2,360 Unconsolidated investment funds FVPL 154,741 - - - FVPL (d) 154,741 Other investments FVPL 3,722 (3,190) - - FVPL (d) 532 Other investments AFS 4,056 FVPL (m) 4,056 Other investments 840 (810) - - FVOCI 31 IAS 39 / IFRS 9 Investments 1) 256,328 (2,065) (12) 4 254,257 Cash and cash equivalents L&R 3,407 (4) - - AC 3,402 Other financial assets and receivables 2) L&R 9,722 (1,050) - - AC 8,671 Derivatives FVPL 2,760 11 - - FVPL (m) 2,771 Total financial assets 272,217 (3,108) (12) 4 269,102 Financial liabilities: Investment contracts AC 10,485 (888) - - AC 9,597 Investment contracts FVPL 55,254 376 - - FVPL (d) 55,631 Investment contracts without discretionary participating features 65,739 (512) 65,227 Long-term borrowings and group loans AC 4,051 - - - AC 4,051 Derivatives FVPL 6,094 (919) - - FVPL (m) 5,175 Other liabilities AC 10,785 (507) - - AC 10,278 Total financial liabilities 86,668 (1,938) - - 84,730 1 Investments and other assets include financial assets and non-financial assets as well. Investments under IAS 39 comprises EUR 256,328 million financial assets as detailed in the table and EUR 502 million investments in real estates on December 31, 2023. Investments under IFRS 9 comprises EUR 254,257 million financial assets as detailed in the table and EUR 502 million investments in real estates on January 1, 2023. 2 Other assets and receivables under IAS 39 contains EUR 9,722 million other financial assets and receivables and EUR 482 million own used real estates and right of use assets on December 31, 2022. Other assets and receivables under IFRS 9 contains EUR 8,671 million other financial assets and receivables and EUR 482 million own used real estates and right of use assets on January 1, 2023 3 m: mandatorily; d: designated Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 141 Remea- Remea- Reconciliation of financial instruments, IAS 39 IAS 39 Reclassifi- surement surement IFRS 9 IFRS 9 January 1, 2022 category amount cation - ECL - Other category 3) amount Financial assets: Shares FVPL 31,203 (1,660) - - FVPL (d) 29,543 Shares AFS 1,912 FVPL (m) 1,912 Shares 350 (279) - - FVOCI (d) 72 Debt securities AFS 93,899 (22,925) - - FVOCI 70,974 Debt securities FVPL 23,117 (22,387) - - FVPL (m) 730 Debt securities 45,312 - - FVPL (d) 45,312 Money market and other short-term investments AFS 4,790 (2,289) - - FVOCI 2,501 Money market and other short-term investments FVPL 1,602 694 - - FVPL (m) 2,296 Money market and other short-term investments 1,624 - - FVPL (d) 1,624 Loans L&R 47,402 (21,971) (150) 110 AC 25,392 Loans 20,106 - 2,594 FVPL (d) 22,700 Deposits with financial institutions L&R 52 - - - AC 52 Deposits with financial institutions FVPL 4,105 - - - FVPL (d) 4,105 Unconsolidated investment funds FVPL 191,950 - - - FVPL (d) 191,950 Other investments FVPL 6,893 (2,800) - - FVPL (d) 4,093 Other investments 3,572 FVPL (m) 3,572 Other investments AFS 844 (800) - - FVOCI 44 IAS 39 / IFRS 9 Investments 1) 406,210 (1,891) (150) 2,704 406,871 Cash and cash equivalents L&R 6,889 (28) - - AC 6,861 Other financial assets and receivables 2) L&R 6,988 (963) - - AC 6,025 Derivatives FVPL 8,827 16 - - FVPL (m) 8,843 Total financial assets 428,913 (2,868) (150) 2,704 428,599 Financial liabilities: Investment contracts AC 21,573 (899) - - AC 20,674 Investment contracts FVPL 71,242 448 - - FVPL (d) 71,690 Investment contracts without discretionary participating features 92,815 (451) - - 92,364 Long-term borrowings and group loans AC 9,661 - - - AC 9,661 Derivatives FVPL 10,639 (3,501) - - FVPL (m) 7,138 Other liabilities AC 12,916 (1,033) - - AC 11,883 Total financial liabilities 126,030 (4,985) - - 121,046 1 Investments and other assets include financial assets and non-financial assets as well. Investments under IAS 39 comprises EUR 406,210 million financial assets as detailed in the table and EUR 3,206 million investments in real estates on December 31, 2023. Investments under IFRS 9 comprises EUR 406,871 million financial assets as detailed in the table and EUR 3,206 million investments in real estates on January 1, 2023. 2 Other assets and receivables under IAS 39 contains EUR 6,988 million other financial assets and receivables and EUR 654 million own used real estates and right of use assets on December 31, 2022. Other assets and receivables under IFRS 9 contains EUR 6,025 million other financial assets and receivables and EUR 654 million own used real estates and right of use assets on January 1, 2023. 3 m: mandatorily; d: designated The reclassification and remeasurement impacts from January 1, 2023 do not include the Netherlands, which is separately disclosed in note 45. Discontinued operations. From January 1, 2023, EUR 3,108 million (January 1, 2022: EUR 2,868 million) has been reclassified out of financial assets, and EUR 1,938 million (January 1, 2022: EUR 4,985 million) has been reclassified out of financial liabilities which moved in scope of IFRS 17 and classified and measured as (re)insurance contracts from January 1, 2022. These reclassifications are mainly related to policy loans and previously bifurcated embedded derivatives. Remeasurement impacts included the reversal of impairments of financial assets recognized under IAS 39 in amount of EUR 4 million (January 1, 2022: EUR 110 million) and the recognition of expected credit losses of EUR 12 million (January 1, 2022: EUR 150 million) in line with the impairment requirements of IFRS 9. About Aegon Governance and risk management Financial information Sustainability information 142 | Integrated Annual Report 2023 On January 1, 2022, an additional remeasurement gain of EUR 2,594 was the result of the designation of loans and receivables in the Netherlands (previously measured at amortized cost) to measurement at fair value through profit or loss. The corresponding difference in measurement on January 1, 2023 is presented in note 45. Discontinued operations. Impairment of financial assets The following table reconciles the prior period’s closing impairment allowance measured in accordance with the IAS 39 incurred loss model to the new impairment allowance measured in accordance with the IFRS 9 expected loss model on January 1, 2022, and January 1, 2023. Loss allowance under IAS 39 / Provision Impairment / ECL reconciliation under IAS 37 Reclassifications Remeasurements ECL under IFRS 9 Measurement category Loans and receivables (IAS 39) to Financial assets at amortized cost (IFRS 9) (9) 2 (4) (12) Available for sale financial instruments (IAS 39) to Financial assets at FVOCI (IFRS 9) (374) 187 (89) (276) Total on January 1, 2023 (383) 189 (93) (287) Loss allowance under IAS 39 / Provision Impairment / ECL reconciliation under IAS 37 Reclassifications Remeasurements ECL under IFRS 9 Measurement category Loans and receivables (IAS 39) to Financial assets at amortized cost (IFRS 9) (125) 6 (31) (150) Available for sale financial instruments (IAS 39) to Financial assets at FVOCI (IFRS 9) (376) 190 (33) (219) Total on January 1, 2022 (501) 196 (63) (369) 2.1.5 Future adoption of new EU-IFRS accounting standards and amendments The following standards and amendments to existing standards, published prior to January 1, 2024, were not early adopted by the Group, but will be applied in future years: • Amendments to IAS 21 The Effects of Changes in Foreign Exchange Rates: Lack of Exchangeability (issued on 15 August 2023) • Amendments to IAS 7 Statement of Cash Flows and IFRS 7 Financial Instruments: Disclosures: Supplier Finance Arrangements (Issued on 25 May 2023) • Amendments to IAS 1 Presentation of Financial Statements: Classification of Liabilities as Current or Non-current (Issued on 23 January 2020) • Amendments to IAS 1 Presentation of Financial Statements: Classification of Liabilities as Current or Non-current - Deferral of effective date (Issued on 15 July 2020) • Amendments to IAS 1 Presentation of Financial Statements: Non-current liabilities with covenants (Issued on 31 October 2022) • Amendments to IFRS 16 Leases: Lease Liability in a Sale and Leaseback (issued on 22 September 2022) Amendments to IAS 21 have an effective date of January 1, 2025, the others became effective on January 1, 2024. The amentments to IAS 1 and IFRS 16 have also been endorsed by the EU by December 31, 2023. These future amendments are not expected to have a material impact on the financial statements of Aegon. 2.2 Basis of consolidation Subsidiaries The consolidated financial statements include the financial information of Aegon Ltd. and its subsidiaries. Subsidiaries (including consolidated structured entities) are entities over which Aegon has control. Aegon controls an entity when Aegon is exposed, or has rights, to variable returns from its involvement with the entity and has the ability to affect those returns through its power over the entity. The assessment of control is based on the substance of the relationship between the Group and the entity and, among other things, considers existing and potential voting rights that are substantive. For a right to be substantive, the holder must have the practical ability to exercise that right. The subsidiary’s assets, liabilities and contingent liabilities are measured at fair value on the acquisition date and are subsequently accounted for in accordance with the Group’s accounting policies, which is consistent with EU-IFRS. Intra-group transactions, including Aegon Ltd. shares held by subsidiaries, which are recognized as treasury shares in equity, are eliminated. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 143 Intra-group losses may indicate an impairment that requires recognition in the consolidated financial statements. Non- controlling interests are initially stated at their share in the fair value of the net assets on the acquisition date and subsequently adjusted for the non-controlling share in changes in the subsidiary’s equity. The excess of the consideration paid to acquire the interest and the fair value of any interest already owned over the Group’s share in the net fair value of assets, liabilities and contingent liabilities acquired is recognized as goodwill. Negative goodwill is recognized directly in the income statement. If the fair value of the assets, liabilities and contingent liabilities acquired in the business combination has been determined provisionally, adjustments to these values resulting from the emergence of new evidence within 12 months after the acquisition date are made against goodwill. Aegon recognized contingent considerations either as provision or as financial liability depending on the characteristics. Any contingent consideration payable is recognized at fair value at the acquisition date. If the contingent consideration is classified as equity, it is not remeasured and settlement is accounted for within equity. Otherwise, subsequent changes to the fair value of the contingent consideration are recognized in the income statement. The identifiable assets, liabilities and contingent liabilities are stated at fair value when control is obtained. Subsidiaries are deconsolidated when control ceases to exist. Any difference between the net proceeds plus the fair value of any retained interest and the carrying amount of the subsidiary including non-controlling interests is recognized in the income statement. Transactions with non-controlling interests Transactions with non-controlling interests are accounted for as transactions with owners. Therefore, disposals to non- controlling interests and acquisitions from non-controlling interests not resulting in losing or gaining control of the subsidiary are recorded in equity. Any difference between consideration paid or received and the proportionate share in net assets is accounted for in equity attributable to shareholders of Aegon Ltd. Investment funds Investment funds managed by the Group in which the Group holds an interest are consolidated in the financial statements if the Group has power over that investment fund and it is exposed, or has rights, to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. In assessing control, all interests held by the Group in the fund are considered, regardless of whether the financial risk related to the investment is borne by the Group or by the policyholders (unless a direct link between the policyholder and the fund can be assumed). In determining whether Aegon has power over an investment fund all facts and circumstances are considered, including the following: • Control structure of the asset manager (i.e. whether an Aegon subsidiary); • The investment constraints posed by investment mandate; • Legal rights held by the policyholder to the separate assets in the investment vehicle (e.g. policyholders could have the voting rights related to these investments); • The governance structure, such as an independent Board of Directors, representing the policyholders, which has substantive rights (e.g. to elect or remove the asset manager); and • Rights held by other parties (e.g. voting rights of policyholders that are substantive or not). Exposure or rights to variability of returns can be the result of, for example: • General account investment of Aegon; • Aegon's investments held for policyholder; • Guarantees provided by Aegon on return of policyholders in specific investment vehicles; • Fees dependent on fund value (including, but not limited to, asset management fees); and • Fees dependent on performance of the fund (including, but not limited to, performance fees). Investment funds where Aegon acts as an agent are not consolidated due to lack of control of the funds. In particular, for some separate accounts, the independent Board of Directors has substantive rights and therefore Aegon does not have power over these separate accounts but acts as an agent. About Aegon Governance and risk management Financial information Sustainability information 144 | Integrated Annual Report 2023 For limited partnerships, the assessment takes into account Aegon’s legal position (i.e. limited partner or general partner) and any substantive removal rights held by other parties. Professional judgment is applied concerning the substantiveness of the removal rights and the magnitude of the exposure to variable returns, leading to the conclusion that Aegon controls some, but not all, of the limited partnerships in which it participates. Upon consolidation of an investment fund, a liability is recognized to the extent that the Group is legally obliged to buy back participations held by third parties. The liability is presented in the consolidated financial statements as investment contracts for account of policyholders. Where no repurchase obligation exists, the participations held by third parties are presented as non-controlling interests in equity. The assets allocated to participations held by third parties or by the Group on behalf of policyholders are presented in the consolidated financial statements as investments for account of policyholders. Equity instruments issued by the Group that are held by investment funds are eliminated on consolidation. However, the elimination is reflected in equity and not in the measurement of the related financial liabilities toward policyholders or other third parties. Structured entities A structured entity is defined in IFRS 12 as “An entity that has been designed so that voting rights are not the dominant factor in deciding who controls the entity, such as when any voting rights relate to administrative tasks only and the relevant activities are directed by means of contractual arrangements.” In these instances the tests and indicators to assess control provided by IFRS 10 have more focus on the purpose and design of the investee (with relation to the relevant activities that most significantly affect the structured entity) and the exposure to variable returns, which for structured entities lies in interests through for example derivatives, and will not be focused on entities that are controlled by voting rights. Structured entities that are consolidated include certain mortgage backed securitization deals, where Aegon was involved in the design of the structured entities and also has the ability to use its power to affect the amount of the investee’s returns. Other factors that contribute to the conclusion that consolidation of these entities is required includes consideration of whether Aegon fully services the investees and can therefore influence the defaults of the mortgage portfolios and the fact that in these cases the majority of risks are maintained by Aegon. Structured entities that are not consolidated include general account investments in non-affiliated structured entities that are used for investment purposes. Non-current assets held for sale and disposal groups Disposal groups are classified as held for sale if they are available for immediate sale in their present condition, subject only to the customary sales terms of such assets and disposal groups and their sale is considered highly probable. Management must be committed to the sale, which is expected to occur within one year from the date of classification as held for sale. Upon classification as held for sale, the carrying amount of the disposal group (or group of assets) is compared to their fair value less cost to sell. If the fair value less cost to sell is lower than the carrying value, this expected loss is recognized through a reduction of the carrying value of any goodwill related to the disposal group or the carrying value of certain other non-current, non-financial assets to the extent that the carrying value of those assets exceeds their fair value. Any excess of the expected loss over the reduction of the carrying amount of these relevant assets is not recognized upon classification as held for sale but is recognized as part of the result on disposal if and when a divestment transaction occurs. Classification into or out of held for sale does not result in restating comparative amounts in the statement of financial position. Discontinued operations To qualify as a discontinued operation, Aegon requires a disposal group to be presented as a separate line of business or geographical segment. When Aegon classifies its component comprising of a cash generating unit or multiple cash generating units as a disposal group, it presents the performance of this component as discontinued operation in the statement of comprehensive income and makes separate disclosures with the analysis of the net result from discontinued operations, and cash-flow information. Aegon re-presents comparative information in the statement of comprehensive income and disclosures to reflect the prior years’ net result attributable to the operations discontinued until the end of the latest period. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 145 2.3 Foreign exchange translation a. Translation of foreign currency transactions The Group’s consolidated financial statements are presented in euros. Items included in the financial statements of individual group companies are recorded in their respective functional currency which is the currency of the primary economic environment in which each entity operates. Transactions in foreign currencies are initially recorded at the exchange rate prevailing at the date of the transaction. At the reporting date, monetary assets and monetary liabilities in foreign currencies are translated to the functional currency at the closing rate of exchange prevailing on that date, except for own equity instruments in foreign currencies which are translated using historical exchange rates. Non-monetary items carried at cost are translated using the exchange rate at the date of the transaction, while assets carried at fair value are translated at the exchange rate when the fair value was determined. Exchange differences on monetary items are recognized in the income statement when they arise, except when they are deferred in other comprehensive income as a result of a qualifying cash flow or net investment hedge. Exchange differences on non-monetary items carried at fair value are recognized in other comprehensive income or the income statement, consistently with other gains and losses on these items. Insurance contracts and investment contracts with discretionary participating features are monetary items. Exchange differences on changes in the carrying amount of groups of insurance contracts are recognized in the income statement, unless they relate to changes in the carrying amount of the groups of insurance contracts included in other comprehensive income, in which case that are included in other comprehensive income. b. Translation of foreign currency operations On consolidation, the financial statements of group entities with a foreign functional currency are translated to euro, the currency in which the consolidated financial statements are presented. Assets and liabilities are translated at the closing rates on the reporting date. Income, expenses and capital transactions (such as dividends) are translated at average exchange rates or at the prevailing rates on the transaction date, if more appropriate. Goodwill and fair value adjustments arising on the acquisition of a foreign entity are translated at the closing rates on the reporting date. The resulting exchange differences are recognized in the "foreign currency translation reserve", which is part of shareholders’ equity. On disposal of a foreign entity the related cumulative exchange differences included in the reserve are recognized in the income statement. 2.4 Segment reporting Reporting segments and segment measures are explained and disclosed in note 5 Segment information. 2.5 Offsetting of assets and liabilities Financial assets and liabilities are offset in the statement of financial position when the Group has a legally enforceable right to offset and has the intention to settle the asset and liability on a net basis or simultaneously. The legally enforceable right must not be contingent on future events and must be enforceable in the normal course of business and in the event of default, insolvency, or bankruptcy of the Company or the counterpart. 2.6 Insurance contracts a) Scope Insurance contracts are contracts under which the Group accepts a significant risk – other than a financial risk – from a policyholder by agreeing to compensate the beneficiary on the occurrence of an uncertain future event by which he or she will be adversely affected. Significant insurance risk is determined on a present-value basis, where at least one scenario with commercial substance can be identified in which the Group has to pay significant additional benefits to the policyholder or his or her beneficiaries. Contracts that do not meet the definition of insurance contracts are accounted for as financial instruments or as service contracts, depending on the nature of the agreement. Insurance contracts include products that provide policyholders with the option to take out insurance coverage at predetermined prices, provided this option is shown to have commercial substance. About Aegon Governance and risk management Financial information Sustainability information 146 | Integrated Annual Report 2023 b) Combining a set or series of insurance contracts Aegon accounts for a set or series of insurance contracts together as if they were issued as one contract, where this reflects the substance of the transaction. This may, for example, be the case if the insurance contracts are negotiated as a package with a single commercial objective and the measurement of the contracts is highly interrelated. c) Separating components from insurance contracts At inception, the following components are separated from an insurance contract and accounted for as if they were standalone financial instruments: • Embedded derivatives whose economic characteristics and risks are not closely related to those of the host contract, and whose terms would not meet the definition of an insurance contract as a standalone instrument; and • Investment components (i.e. amounts that an insurance contract requires Aegon to repay to a policyholder, even if the insured event does not occur) that are distinct. In other words, investment components that: • Do not meet the definition of an investment contract with discretionary participation features; • Are not highly interrelated with the insurance component; and • For which contracts with equivalent terms are sold, or could be sold, separately in the same market or jurisdiction. Promises to transfer to a policyholder distinct goods or services other than insurance contract services, are also separated from the host contract and accounted for as a service contract. Aegon has not identified any components of the insurance contracts recognized at the balance sheet date that require separation when publishing these financial statements. d) Level of aggregation Insurance contracts are grouped together for measurement and income recognition purposes. The groups are established at initial recognition and are not reassessed subsequently. Portfolios Aegon classifies contracts as belonging to one portfolio, when they are subject to similar risks and are managed together. When identifying similar risks, Aegon considers all insurance and financial risks that are transferred from the policyholder to the Group. This does not include lapse risk or expense risk, as these are not risks that a policyholder transfers to an insurer. Generally, contracts in the same product line are included within the same portfolio if they are managed together, and contracts in different product lines with dissimilar risks are included in different portfolios. To be grouped together, contracts must be managed together from the perspective of either the management of Aegon Ltd. or the management of its operating segments. Information that is used to assess how risks are managed includes Aegon’s internal management reporting, as well as asset-liability management and asset allocation strategies. Groups Contracts within a portfolio are segregated into: • Groups of insurance contracts that are onerous at initial recognition. • Groups of insurance contracts that are not onerous at initial recognition, subdivided into: • Groups of insurance contracts that have no significant possibility of becoming onerous subsequently; and • A group of remaining contracts in the portfolio, if any. Aegon uses two approaches to identify groups of contracts. The first approach consists of a bottom-up assessment, in which contracts are grouped together on a contract-by-contract basis by considering the expected profitability of each contract. Alternatively, the grouping assessment can be completed at a higher level of aggregation if, based on reasonable and supportable information, Aegon concludes that a set of contracts will, by definition, all be in the same group. Both approaches involve qualitative factors, quantitative factors, or a combination of both, for example product pricing, assumption setting reviews, key performance indicators (such as market-consistent value of the new business and expected loss ratios) and asset liability management and hedging strategies. In assessing whether a profitable group of contracts could subsequently become onerous, Aegon considers the size of the estimated profit at inception and its sensitivity to changes in the underlying assumptions. Typically, Aegon would expect that Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 147 any insurance contract could become lossmaking if the insured event occurs. Nonetheless, there may be indicators based on which Aegon concludes that a group of contracts has no significant possibility of subsequently becoming onerous. For example, there may be pricing information demonstrating that products are sold at very favorable premiums due to specific market conditions (e.g. niche markets) or a product may contain embedded guarantees that are strongly out of the money. If contracts within a portfolio would fall into different groups only because law or regulation specifically constrains Aegon’s practical ability to set a different price or level of benefits for policyholders with different characteristics, the contracts are included in the same group. Cohorts Aegon follows a quarterly reporting frequency on a locked-in period-to-date basis, as opposed to a year-to-date basis, and therefore groups contracts into quarterly cohorts. New contracts issued in the same quarter and belonging to the same group will be measured together. After the quarter end, the cohort is closed, and the cohort will be treated as "in force" in the subsequent quarterly reporting periods. e) Recognition A group of insurance contracts is recognized from the earliest of the following dates: the beginning of the coverage period, the date when the first payment from a policyholder in the group of insurance contracts becomes due, and the date when the group of insurance contracts becomes onerous. f) Insurance acquisition cashflows Insurance acquisition cash flows arise from selling, underwriting and starting a group of insurance contracts. They comprise not only the incremental costs of originating insurance contracts but also other (in)direct costs and include cash flows relating to both successful and unsuccessful acquisition efforts. Insurance acquisition cash flows must be directly attributable to a portfolio of contracts. At initial recognition, Aegon allocates them to groups of contracts as follows: • Insurance acquisition cash flows that can be directly attributable to a specific group of insurance contracts (e.g. acquisition commissions) are allocated to that group, as well as to groups that are expected to include the renewals of those contracts. • Insurance acquisition cash flows that are directly attributable to a portfolio of insurance contracts, other than those in described in the above bullet, are allocated to the groups of contracts in the portfolio on a systematic and rational basis. g) Insurance contract types For presentation and analysis purposes, Aegon distinguishes between life and non-life insurance contracts. Life insurance contracts comprise insurance contracts for which the primary insured risk is life contingent, as well as long term care insurance products in the Americas. Non-life insurance contracts include fire insurance, motor insurance, general liability insurance, and disability and sickness insurance. For measurement and income recognition purposes, Aegon distinguishes between insurance contracts with and without direct participating features. Contracts are classified at the initial recognition date and not subsequently reassessed. Aegon’s non-life business consists entirely of insurance contracts without direct participating features, while Aegon’s life insurance business includes both types of insurance contracts. While the initial measurement of both types of insurance contracts is the same, the subsequent accounting differs. The Variable Fee Approach is applied to life insurance contracts with direct participating features. Other life and non-life insurance contracts are accounted for under the General Measurement Model, unless Aegon has elected to apply the Premium Allocation Approach to groups of these contracts. Insurance contracts with direct participating features Insurance contracts with direct participating features are defined as life insurance contracts for which, at inception: • The contractual terms specify that the policyholder participates in a share of a clearly identified pool of underlying items; • Aegon expects to pay to the policyholder an amount equal to a substantial share of the fair value returns on the underlying items, and • Aegon expects a substantial proportion of any change in the amounts to be paid to the policyholder to vary with the change in fair value of the underlying items. About Aegon Governance and risk management Financial information Sustainability information 148 | Integrated Annual Report 2023 Insurance contracts with direct participating features provide both insurance services and investment-related services. They are viewed as creating an obligation to pay policyholders an amount that is equal to the fair value of the underlying items, less a variable fee for future services. The variable fee reflects the unrealized gain or loss that Aegon expects to make on the contract. It comprises Aegon’s share in the fair value of the underlying items less the fulfillment cash flows that do not vary based on the returns on underlying items, such as expense cash flows and the cost of financial guarantees. A pool of underlying items can comprise any items, for example a reference portfolio of assets, a pool of funds, the net assets of an Aegon group company or a specified subset of the net assets of the entity. In determining whether the pool has been clearly identified to the policyholder, Aegon considers all contractual terms and conditions as well as other policyholder communications. Aegon does not need to hold the identified pool of underlying items for a product to qualify as an insurance contract with direct participating features, nor does the existence of Aegon’s discretion to vary the amounts paid to the policyholder preclude qualification. However, the link between policyholder benefits and underlying items must be enforceable and Aegon must not have the ability to change the underlying items with retrospective effect. Once the presence of a clearly identified pool of underlying items has been established, Aegon uses a methodology for product classification that builds on a two-step approach with an initial assessment based on product characteristics, followed by a quantitative assessment where the former is not conclusive. • The initial assessment based on product characteristics is performed using multiple qualitative indicators. For example, Aegon considers whether a contract includes substantial contractual profit-sharing rates and the degree to which these can subsequently be reset. It also considers the extent to which asset management fees and other charges are commensurate with the services provided and in line with market terms, and whether a product guarantees a minimum return on investment. • If the qualitative step is not conclusive on its own, the product undergoes quantitative analysis. Different calculation methods are used, depending on the product characteristics and the market conditions at the inception of the contract. • The policyholder’s share in the fair value returns is assessed by comparing the expected total return on the underlying items, net of the asset management fees, with the expected payments to the policyholder that are based on those underlying items. Variable fees and charges that cover multiple services are split into an insurance component and investment management component, with only the latter being deducted from total returns. As a critical judgment, the threshold for a substantial share of the fair value returns is in the range of 50% (or higher). • The assessment of the variability in policyholder benefits often requires the use of probability-weighted models, factoring all scenarios where returns are impacted by the allocation of clearly identifiable assets, variable fees and guarantees. The determination of one scenario where there is no variability does not automatically disqualify a product for the variable fee approach but is assessed together with the scenarios in which the guarantee is not in-the-money at the expected termination date of the contract. Examples of insurance contracts with direct participating features include unit-linked contracts issued by Aegon UK, and variable annuities issued in the Americas. Insurance contracts without direct participating features A product is considered to provide an investment-return service if, and only if, the following apply: • The contract contains a non-distinct investment component or the policyholder has a right to withdraw an amount under the policy; • Aegon expects that this amount will include an investment return; and • Aegon expects to perform investment activity to generate that investment return. Insurance contracts without direct participating features include all non-life insurance products issued by Aegon, as well as term insurance, fixed annuities, long term care insurance contracts, and US-style universal life products issued in the Americas and Asia. h) Initial measurement On initial recognition, Aegon measures a group of contracts at a risk-adjusted, current and probability-weighted estimate of the present value of the future cash flows ("fulfillment cash flows") plus or minus the unearned profit on the group of contracts ("contractual service margin"). Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 149 Fulfilment cash flows The fulfillment cash flows comprise: • Estimates of future cash flows that are within the contract boundary; • An adjustment to reflect time value of money and the financial risks related to future cash flows, to the extent that the financial risks are not included in the estimates of future cash flows and • A risk adjustment for non-financial risk. The fulfillment cash flows reflect Aegon’s view of the current condition at the reporting date, consistent with observable market prices and considering all contractual terms and conditions with commercial substance that are within the contract boundary. Future changes in legislation that would change or discharge a present obligation or create new obligations under existing contracts, are only considered when the legislation is substantively enacted. The methods used to calculate the fulfillment cash flows and the process to estimate the inputs to those methods are discussed in note 29.3. Contract boundary Cash flows are within the boundary of an insurance contract if they arise from rights and obligations that exist during the period in which Aegon can either compel the policyholder to pay premiums or has a substantive obligation to provide insurance contract services to the policyholder. A substantive obligation to provide insurance contract services ends when: • Aegon has the practical ability to reassess the risks of a particular policyholder, and as a result, can set a price or level of benefits that fully reflects those risks; or • Both of the following apply: • Aegon has the practical ability to reassess the risks of the portfolio that contains the contract and can set a price or level of benefits that fully reflects the risks of that portfolio; and • The pricing of the premiums up to the date when the risks are reassessed, does not take into account any risks that relate to periods after the reassessment date. In determining whether a contract can be repriced, all insurance and financial risks that are transferred from the policyholder to Aegon are considered. Risks that result from the contract itself, such as expense risk or lapse risk, are ignored. If Aegon provides investment-related services to insurance policyholders, the ability to reprice the fees or charges for these services to prevailing rates is also considered in setting the contract boundary. In some jurisdictions, regulatory requirements limit Aegon’s ability to fully reprice contracts on renewal and are therefore relevant when setting the contract boundary. Regulatory price caps that apply equally to existing and new policyholders do not extend the contract boundary, because they do not result in a valuable policyholder renewal option. Some contracts that have a long contract boundary based on long-term guaranteed benefits, also include policyholder options that can be repriced. For example, the contract may allow the policyholder to take out additional insurance coverage at current market rates at the time of uptake. While the policyholder option can be repriced, Aegon cannot reprice or reassess the benefits of the entire policy. Therefore, the policyholder option is considered within the long contract boundary of the host contract, provided it can reasonably be expected to be utilized. Contract boundaries are based on current facts and circumstances and may therefore change over time. Contractual service margin The contractual service margin represents the unearned profit Aegon will recognize as it provides insurance contract services in the future. On initial recognition of a group of non-onerous insurance contracts, it is measured at an amount that ensures that no income arises from: • The initial recognition of the fulfillment cash flows; • Any cash flows arising from the contracts in the group at that date; and • The derecognition of any asset for insurance acquisition cash flows and any other asset or liability previously recognized for cash flows related to the group of contracts. About Aegon Governance and risk management Financial information Sustainability information 150 | Integrated Annual Report 2023 For onerous insurance contracts, the calculation above results in a loss that is recognized in the income statement immediately and for which a corresponding loss component is established as part of the insurance liabilities. More information on the loss component is provided in section j) of this note. i) Subsequent measurement The carrying amount of a group of insurance contracts at the end of each reporting period is the sum of the liability for remaining coverage and the liability for incurred claims. The liability for remaining coverage comprises the fulfillment cash flows related to future service allocated to that group and the contractual service margin of the group. The liability for incurred claims comprises the fulfillment cash flows related to past service allocated to the group. Cash flows that remain subject to insurance risk after the occurrence of the insured event are included in the liability for remaining coverage. The fulfillment cash flows are remeasured at each reporting date to reflect current estimates. The measurement of the contractual service margin differs for contracts with and without direct participating features and is described below. Some changes in the contractual service margin are offset by changes in the fulfillment cash flows, resulting in no change in the total carrying amount of the liability for remaining coverage. To the extent that changes in the contractual service margin and changes in the fulfillment cash flows do not offset, income or expenses are recognized. Insurance contracts without direct participating features (general measurement model) For a group of insurance contracts without direct participating features, the carrying amount of the contractual service margin at the end of each reporting period is the carrying amount at the start of the period, adjusted for: • The effect of any new contracts added to the group; • Interest accreted on the carrying amount of the contractual service margin during the period; • Changes in the fulfillment cash flows that relate to future services, except to the extent that: • Such increases in the fulfillment cash flows exceed the carrying amount of the contractual service margin, giving rise to a loss, or • Such decreases in the fulfillment cash flows are allocated to the loss component. • The effect of any currency exchange differences on the contractual service margin; and • The amount recognized as insurance revenue because of the insurance contract services provided in the period. Interest accretion Aegon accretes interest to the contractual service margin based on either the one-year forward rate or one-year spot-rate, derived from the discount rate curve used to estimate the present value of future cash flows that do not vary based on the returns on any underlying items on initial recognition of the group of contracts. The amount of interest is calculated on a time-weighted basis, allowing for the timing of the movements in the contractual service margin over the reporting period. Changes in fulfillment cash flows relating to future services Changes in the fulfillment cash flows that relate to future services comprise: • Experience adjustments arising from premiums received in the period that relate to future services and related cash flows, measured at the discount rates determined on initial recognition; • Changes in estimates of the present value of future cash flows in the liability for remaining coverage (other than those that relate to the effects of the time value of the money and changes in financial risks), measured at the discount rates determined on initial recognition; • Differences between any non-distinct investment component expected to become payable in the period and the actual non-distinct investment component that becomes payable in the period; • Differences between any loan to a policyholder expected to become repayable in the period and the actual loan to a policyholder that becomes repayable in the period; and • Changes in the risk adjustment for non-financial risk that relate to future services. The change in fulfillment cash flows that relates to future service is calculated using discount rates derived from the discount rate curve used to determine the contractual service margin on initial recognition of the group of contracts. Changes in discretionary cash flows are regarded as relating to future services, and accordingly, adjust the contractual service margin. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 151 Changes in the contractual service margin recognized as insurance revenue Part of the contractual service margin of a group of contracts is recognized as insurance revenue in each period to reflect the insurance contract services provided under the group of insurance contracts in that period. The amount of revenue is determined by allocating the contractual service margin remaining at the end of the reporting period equally to each coverage unit provided in the reporting period and expected to be provided in the future. More information on the coverage units is provided in note 29.3.2.1. The numbers of coverage units in a group of contracts is determined by considering, for each contract, the quantity of the benefits provided and its expected coverage period. If a contract provides coverage for more than one insured event or if it provides additional investment-return services, the coverage unit reflects all material benefits. The coverage period is defined as the period during which Aegon provides insurance coverage and/or investment services. The expected coverage period takes account of the expected survivorship of contracts and so considers expected lapses and deaths. Aegon has defined coverage units that differ per product type to best reflect a product’s characteristics and the nature of the services provided to the policyholder. Insurance services are typically depicted by a metric that is based on the maximum amount that a policyholder would receive if the insured event were to occur, such as the total benefits amount or the death benefit amount. For investment-type services, coverage units are based on the total return that Aegon expects to provide the policyholder over the lifetime of the contract. Aegon applies the following formula to determine the amount of contractual service margin to release in each reporting period: Proportion of CSM released as insurance revenue = A [A + B] Where: A = coverage units provided in the period B = present value of coverage units to be provided in the future The coverage units provided in the period are determined as an average of the coverage units at the beginning and end of the quarterly reporting period. Future coverage units are discounted using rates locked-in at the initial recognition of the group of contracts. Insurance contracts with direct participating features (variable fee approach) For the measurement of direct participating contracts, Aegon adjusts the fulfillment cash flows for changes in the obligation to pay policyholders an amount equal to the fair value of the underlying items. These changes do not relate to future services and are recognized in the profit or loss. Aegon adjusts the carrying amount of the contractual service margin for each group of contracts to equal the carrying amount at the start of the reporting period adjusted for: • The effect of any new contracts added to the group of contracts; • The change in the amount of Aegon’s share of the fair value of the underlying items and changes in fulfillment cash flows relating to future services, except to the extent that: • For groups of contracts, there is a policy of excluding from the contractual service margin changes in the impact of financial risk on its share of the underlying items ("risk mitigation"); • The decrease in the amount of the group of contracts share of the fair value of the underlying items, or an increase in the fulfillment cash flows relating to future services, exceeds the carrying amount of the contractual service margin, giving rise to a loss in the income statement; or • The increase in the amount of the group of contracts share of the fair value of the underlying items, or a decrease in the fulfillment cash flows relating to future services, is allocated to a loss component, reversing losses previously recognized in the income statement; • The effect of any currency exchange differences on the contractual service margin; and • The amount recognized as insurance revenue because of the insurance contract services provided in the period. About Aegon Governance and risk management Financial information Sustainability information 152 | Integrated Annual Report 2023 Changes in fulfillment cash flows relating to future services Changes in Aegon’s share in the fair value of the underlying items, by definition, relates to future service and therefore adjusted the contractual service margin. In addition to the fulfillment cash flows movements that have been defined in the general measurement model as relating to future services, the variable fee approach requires changes in fulfillment cash flows to be booked to the contractual service margin if they are the result of a change in the effect of the time value of money or financial risks not arising from the underlying items. Examples include the interest accrued to projected fixed benefits and expense cash flows, and the change in the value of financial guarantees. Changes in the contractual service margin recognized as insurance revenue The policy on the recognition of revenue for insurance contracts with direct participating features is the same as under the general measurement model, except that references to “investment-return services” should be read as “investment- related services”. Risk mitigation For certain groups of contracts, Aegon has a documented risk management objective and strategy for mitigating financial risk arising from insurance contracts with participating features, using derivatives, reinsurance contracts held and other FVPL financial instruments. Risk mitigation involves the hedging of one or a combination of financial risks (e.g. interest rate, financial instrument price, currency exchange rate, index of prices or rates, inflation rate) and can cover multiple groups of contracts in different portfolios. For these contracts, Aegon does not recognize the entire change in the amount of Aegon’s share of the fair value of the underlying items and changes in fulfillment cash flows relating to future services in the contractual service margin. Instead, the change in the hedged position is recognized as part of insurance finance expense in the income statement or in other comprehensive income. Prior to the reporting period, Aegon demonstrates that an economic offset exists between the insurance contracts and the risk mitigating items (i.e. the values of both are generally expected to move in opposite directions because they respond in a similar way to the changes in the risk being mitigated), and demonstrates this is not dominated by credit risk. If these conditions cease to be met, risk mitigation accounting is discontinued. In this instance, any amounts previously recognized as insurance finance expense in the income statement or in other comprehensive income, are not adjusted. j) Loss component A group of insurance contracts can be onerous at inception, namely when the fulfillment cash flows allocated to the contract, any previously recognized insurance acquisition cash flows and any cash flows arising from the contract at the date of initial recognition in total are a net outflow. It can also become onerous at subsequent measurement due to unfavorable changes relating to future service in the fulfillment cash flows arising from changes in estimates of future cash flows and the risk adjustment for non-financial risk allocated to the contractual service margin, or for contracts with direct participating features, due to a decrease in the amount of Aegon’s share of fair value of the underlying items. When a group of insurance contracts becomes onerous, a loss component of the liability for remaining coverage for that group is established. Except for changes in non-financial assumptions that are fully allocated to a loss component, all subsequent changes in the fulfillment cash flows of the liability for remaining coverage are allocated on a systematic basis between the loss component and the remaining liability for remaining coverage. No revenue is recognized for services allocated to the loss component, as Aegon has never received compensation from the policyholder for these. Additional unfavorable changes in the fulfillment cash flows that exceed the contractual service margin are recognized in the income statement immediately. Favorable changes in the fulfillment cash flows are recognized in the income statement to the extent that they reverse the loss component, after which the contractual service margin is re-established. k) Premium allocation approach Aegon applies the premium allocation approach to certain groups of predominantly non-life insurance contracts. These groups of contracts mostly include products with a coverage period of one year or less. The premium allocation approach is only applied to contracts with a longer coverage period if the Group expects that the resulting measurement would not differ materially from the result of applying the general measurement model. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 153 Level of aggregation Contracts to which the premium allocation approach is applied are grouped together using the same principles as described in paragraph (c) above, with the following modifications: • Contracts to the premium allocation approach is applied, are assumed not to be onerous at inception, unless facts and circumstances indicate otherwise. • Contracts to which the premium allocation approach are grouped together in annual cohorts, which is more aligned with the nature of the products. Acquisition costs Insurance acquisition cashflows that relate to some (but not all) groups of contracts to which Aegon applies the premium allocation approach are expensed when incurred, provided the coverage period does not exceed 12 months. Initial recognition and measurement On initial recognition, Aegon measures the carrying amount of the liability for remaining coverage as premiums received at initial recognition, if any, plus or minus any amounts arising from the derecognition of other assets or liabilities previously recognized for cash flows related to the group of contracts. Subsequent measurement, including loss component The carrying amount of a group of insurance contracts at the end of each reporting period is the sum of the liability for remaining coverage and the liability for incurred claims. The liability for remaining coverage is increased by any premiums received in the period and decreased by the amount recognized as insurance revenue for insurance contract service provided and any non-distinct investment component paid or transferred to the liability for incurred claims. Given the time between providing each part of the coverage and the related premium, Aegon has chosen not to adjust the liability for remaining coverage to reflect the time-value of money and the effect of financial risk. If at any time during the coverage period facts and circumstances indicate that a group of insurance contracts is onerous, Aegon calculates the difference between the carrying amount of the liability for remaining coverage and the fulfillment cash flow that relate to the remaining coverage of the group. In case this difference is negative, Aegon recognizes a loss in the income statement and increases the liability for remaining coverage. Aegon recognizes the liability for incurred claims of a group of insurance contracts at the amount of the fulfillment cash flows relating to incurred claims. The fulfillment cash flows are discounted at current rates unless the cash flows are expected to be paid in one year or less from the date the claims are incurred. l) Derecognition and contract modification Aegon derecognizes a contract when it is extinguished (i.e. when the specified obligations in the contract expire or are discharged or cancelled). On the derecognition of a contract from within a group of contracts: • The fulfillment cash flows allocated to the group are adjusted to eliminate those that relate to the rights and obligations derecognized; • The contractual service margin of the group is adjusted for the change in the fulfillment cash flows, except where such changes are allocated to a loss component; and • The number of coverage units for the expected remaining insurance contract services is adjusted to reflect the coverage units derecognized from the group. If a contract is derecognized because it is transferred to a third party, then the contractual service margin is also adjusted for the premium charged by the third party, unless the group is onerous. A contract is also derecognized if its terms are modified in a such way that would have changed the accounting for the contract significantly had the new terms always existed, in which case a new contract based on the modified terms is recognized. In this instance, the contractual service margin of the group is adjusted for the premium that would have been charged had the Group entered into a contract with the new contract’s terms at the date of modification, less any additional premium charged for About Aegon Governance and risk management Financial information Sustainability information 154 | Integrated Annual Report 2023 the modification. The new contract recognized is measured assuming that, at the end of modification, the issuer received the premium that it would have charged less any additional premium charged for the modification. If a contract modification does not result in derecognition, Aegon treats the changes in cash flows caused by the modification as changes in estimates of fulfillment cash flows. m) Insurance contracts acquired in a portfolio transfer or business combination Insurance contracts acquired in a business combination or portfolio transfer after the transition to IFRS 17 (January 1, 2022) are accounted for in accordance with Aegon’s accounting policy on insurance contracts, with the exception that both the inception date and the initial recognition date should be taken to refer to the acquisition date of the contracts. When determining the initial measurement of a transferred portfolio, the consideration paid or received for the insurance contracts is taken as a proxy for the premiums paid. For insurance contracts acquired in a business combination, the fair value of the contracts is used as a proxy instead. If a group of contracts acquired in a portfolio transfer is onerous, the loss is recognized in profit or loss at the acquisition date. If an onerous group of contracts is acquired in a business combination, the loss first adjusts the amount of goodwill and is recognized in profit or loss to the extent that the loss exceeds the amount of goodwill. At the acquisition date, Aegon recognizes a separate asset for insurance acquisition cash flows at fair value for the rights to obtain: • future renewals of contracts recognized at the acquisition date; and • other future insurance contracts without paying again insurance acquisition cash flows that the acquiree has already paid. 2.7 Reinsurance contracts Reinsurance contracts held are contracts entered into by Aegon in order to receive compensation for claims arising from one or more insurance contracts issued by the Group. Reinsurance contracts that do not transfer insurance risk are accounted for as financial instruments or as service contracts, depending on the nature of the agreement. Aegon is not relieved of its legal liabilities when entering into reinsurance transactions. Therefore, the liabilities relating to the underlying insurance contracts will continue to be reported on the consolidated statement of financial position during the contractual term of the underlying contracts. To the extent possible, the accounting model applied to reinsurance contracts held is consistent with that of the underlying insurance contracts. Differences will arise when underlying contracts have direct participating features, as the variable fee approach cannot be applied to reinsurance contracts held. Furthermore, reinsurance contracts with a coverage period exceeding 12 months may not be eligible for the premium allocation approach. a) Separating components from insurance contracts Similarly to the analysis for insurance contracts (see note 2.6), Aegon has assessed that its reinsurance contracts held do not include components that need to be separated for accounting purposes. b) Level of aggregation Reinsurance contracts are grouped for measurement and income recognition purposes, based on the similarity of risk, the manner in which the contracts are managed, the expected profitability of the contracts at inception, and the period in which the contracts are issued. The process for dividing reinsurance contracts into groups is similar to that used for insurance contracts (note 2.6), except that references to "onerous contracts" should be replaced with a reference to "contracts on which there is a net gain on initial recognition". When grouping reinsurance contracts, Aegon considers the type of reinsurance cover received (e.g. yearly renewable term, stop loss, or coinsurance). A group of reinsurance contracts can comprise a single contract, for example when the contracts are managed on an individual treaty basis. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 155 c) Reinsurance contracts measured under the general measurement model The Group applies the accounting policies disclosed in note 2.6 for insurance contracts without direct participating features to measure a group of reinsurance contracts held, albeit with the following modifications: Recognition Aegon recognizes reinsurance contracts held at the earlier of the following: • The beginning of the coverage period; or • The date that an onerous group of underlying insurance contracts is recognized, if Aegon entered into the related reinsurance contract held at or before that date. Notwithstanding the foregoing, Aegon delays the recognition of a group of reinsurance contracts held that provide proportionate coverage (e.g. coinsurance, modified coinsurance and yearly renewable treaties) until the date that any underlying insurance contract is initially recognized, if that date is later than the beginning of the coverage period of the group of reinsurance contracts held. Initial measurement Aegon estimates the present value of the future cash flows of the group of reinsurance contracts held, using assumptions that are consistent with those used to measure the underlying insurance contracts. The estimate includes an adjustment for the risk of non-performance by the reinsurer, which is based on Aegon’s credit exposure, net of collateral, and the perceived counterparty default risk. More information on the methods used to calculate the fulfillment cash flows and the process to estimate the inputs to those methods is provided in notes 2.6 and 29. The risk adjustment for non-financial risk is the amount of risk transferred by the Group to the reinsurer. On initial recognition, the contractual service margin of a group of reinsurance contracts held represents a net cost or a net gain on purchasing reinsurance. It is measured as the equal and opposite amount of the total of the fulfillment cash flows, any derecognized assets for cash flows occurring before the recognition of the group, any cash flows arising from the contracts in the group at that date, and any income recognized in profit or loss for the recovery of losses recorded on initial recognition of onerous underlying contracts. If the net cost on purchasing reinsurance coverage relates to insured events that occurred before the purchase of the group of reinsurance contracts, it is immediately expensed in the income statement. Contract boundary Cash flows are within the contract boundary of a reinsurance contract held if they arise from substantive rights and obligations that exist during the period in which Aegon is either compelled to pay amounts to the reinsurer or in which it has a substantive right to receive services from that reinsurer. A substantive right to receive services from a reinsurer ends when the reinsurer has the right to terminate coverage or when he has the practical ability to reassess the risks transferred by Aegon and can set a price or level of benefits that fully reflects those reassessed risks. For treaties with open attaching periods, the cessions within the termination window (typically 90 days) are treated as a separate contract for accounting purposes. Cessions that take place after the termination window are treated as a new contract. Contractual service margin On initial recognition, the contractual service margin of a group of reinsurance contracts held represents a net cost or a net gain on purchasing reinsurance. It is measured as the equal and opposite amount of the total of the fulfillment cash flows, any derecognized assets for cash flows occurring before the recognition of the group, any cash flows arising from the contracts in the group at that date, and any income recognized in profit or loss for the recovery of losses recorded on initial recognition of onerous underlying contracts. If the net cost on purchasing reinsurance coverage relates to insured events that occurred before the purchase of the group of reinsurance contracts, it is immediately expensed in the income statement. About Aegon Governance and risk management Financial information Sustainability information 156 | Integrated Annual Report 2023 Subsequent measurement The carrying amount of a group of reinsurance contracts held at each reporting date is the sum of the asset for remaining coverage and the asset for incurred claims. The asset for remaining coverage comprises: (i) the fulfillment cash flows that relate to services that will be received under the contracts in future periods; plus (ii) any remaining contractual service margin at that date. The asset for incurred claims comprises the fulfillment cash flows that relate to services received in the current and past period. The fulfillment cash flows are remeasured at each reporting date to reflect current estimates. The carrying amount of the contractual service margin at the end of each period is the carrying amount at the start of the period, adjusted for: • The contractual service margin of any new contracts that are added to the group in the period; • Interest accreted on the carrying amount of the contractual service margin during the period; • Income recognized in profit or loss in the reporting period to coincide with the initial recognition of an onerous group of underlying insurance contracts or on addition of onerous contracts to that group; • Reversals of a loss-recovery component to the extent those reversals are not changes in the fulfillment cash flows of the group of reinsurance contracts held; • Changes in fulfillment cash flows, measured at discount rates at initial recognition, to the extent that the change relates to future services, except for the extent that: • The change results from a change in fulfillment cash flows allocated to a group of underlying insurance contracts that does not adjust the contractual service margin of the group of underlying contracts; • The change results from the remeasurement of the liability for remaining coverage of an onerous group of underlying contracts to which the premium allocation approach is applied; • The effect of any currency exchange differences on the contractual service margin; and • The amount recognized in the profit or loss because of the services received in the period. The rate at which interest in accreted to the contractual service margin is determined at the initial inception date of the group of reinsurance contracts, in the same way as the interest accretion rates for insurance contracts without direct participating features. Some changes in the contractual service margin are offset by changes in the fulfillment cash flows, resulting in no change in the total carrying amount of the asset for remaining coverage. To the extent that changes in the contractual service margin and changes in the fulfillment cash flows do not offset, income and expenses are recognized. Changes in the fulfillment cash flows that result from changes in the risk of non-performance by the issuer do not relate to future service and are recognized in the income statement immediately. Loss recovery component Aegon establishes a loss recovery component for a group of reinsurance contracts, when a change in the fulfillment cash flows that relates to future services does not adjust the contractual service margin. It reflects the income recognized in the income statement to offsets the reinsured loss reported on the underlying insurance contracts. The adjusted amount, and resulting income, is determined by multiplying: • The loss recognized on the group of underlying insurance contracts; and • The recovery percentage, which is the percentage of claims on the group of underlying insurance contracts that Aegon expects to recover from the reinsurance contracts held. The calculation of the recovery percentage is based on discounted claims and recovery amounts, using current discount rates. No allowance is made for reinsurance non-performance risk, and any risk adjustment for non-financial risks is excluded from the calculation. If an onerous group of insurance contracts is only partially reinsured, systematic and rational allocation methods are used to determine the portion of subsequent movements in the loss component that relates to insurance contracts covered by the group of reinsurance contracts held. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 157 d) Reinsurance contracts held measured under the premium allocation approach Aegon applies the premium allocation approach to a group of reinsurance contracts held, if the approach is also applied to the underlying insurance contracts and: • The coverage period of each reinsurance contract in the group is one year or less; or • Aegon reasonably expects the resulting measurement will not differ materially from the results when applying the general measurement model. If a loss recovery component is created for a group of reinsurance contracts measured under the premium allocation approach, Aegon adjusts the carrying amount of the asset for remaining coverage instead of adjusting the contractual service margin. Please see note 2.6(k) for a description of the accounting policies concerning the premium allocation approach. e) Derecognition and contract modification Aegon applies the same accounting policies for derecognition and contract modifications to reinsurance contract held as to insurance contracts. Please see note 2.6(l). 2.8 Insurance revenue Aegon recognizes insurance revenue as it provides services under groups of insurance contracts and under groups of contracts with discretionary participating features. The total insurance revenue recognized over the duration of a group of contracts is equal to the amount of premiums received, adjusted for a financing effect and excluding any non-distinct investment components. For contracts with direct participating features, it includes the variable fees that Aegon expects to receive. Reinstatement premiums are included in insurance revenue, when reinstatement is not mandatory under the terms of the contract but at the discretion of the policyholder. Ceding commissions paid by Aegon on inward reinsurance are deducted from insurance revenue, unless they are contingent on future claims. The revenue recognized in the period represents the total of the changes in the liability for remaining coverage that relate to services for which the Group expects to receive compensation and includes: • The release of contractual service margin for services provided in the period; • Changes in the risk adjustments for non-financial risk that do not relate to future service, excluding amounts allocated to the loss component; • The claims and other insurance service expenses expected to be incurred in the period, excluding amounts allocated to the loss component; • Other amounts, such as experience adjustments for premium receipts that do not relate to future service and income tax that is specifically chargeable to the policyholder. In addition, the insurance revenue recognized in the period includes an allocation of the portion of the premiums that are related to recovering insurance acquisition cash flows. The allocation is based on the passage of time, without interest accumulation. The same amount is also recognized as insurance service expenses (see note 2.9). For insurance contracts to which the premium allocation approach is applied, insurance revenue is equal to the total premiums that are expected to be received for the services provided, excluding any non-distinct investment component and adjusted to reflect the time value of money and the effect of financial risk, where applicable. Revenues are allocated to the periods of insurance contract services based on the passage of time. 2.9 Insurance service expenses Insurance service expenses arise as Aegon provides coverage and other services under issued insurance contracts and investment contracts with discretionary participating features. It comprises • The incurred claims, excluding repayments of non-distinct investment components, and other incurred insurance service expenses; • Adjustments to the liabilities for incurred claims that do not arise from the effects of the time value of money, financial risk and changes therein; • Amortization of insurance acquisition cash flows; • Losses on onerous contracts and the reversals of such losses; and • Impairment losses on assets for insurance acquisition cash flows and reversals of such impairment losses. About Aegon Governance and risk management Financial information Sustainability information 158 | Integrated Annual Report 2023 2.10 Net income / (expenses) on reinsurance held With the exception of reinsurance finance income, all other income and expenses from a group of reinsurance contracts are presented as a single amount. Aegon recognizes an allocation of reinsurance premiums paid in profit or loss as it receives services under groups of reinsurance contracts. For contracts not measured under the premium allocation approach (PAA), the allocation of reinsurance premiums paid relating to services received for each period represents the total of the changes in the asset for remaining coverage that relate to services for which Aegon expects to pay consideration. For contracts measured under the PAA, the allocation of reinsurance premiums paid for each period is the amount of expected premium payments for receiving services in that period. 2.11 Insurance finance expenses Insurance finance expenses comprise the change in the carrying amount of the group of insurance contracts or reinsurance contracts arising from the effect of the time value of money and changes in the time value of money, as well as the effect of financial risk and changes in financial risk. It also includes the changes in the measurement of group of insurance contracts that are caused by changes in the value of underlying items (excluding additions and withdrawals). For groups of contracts with direct participating features, insurance finance expenses exclude any changes that adjust the contractual service margin (See note 2.6). If a group of contracts with direct participating features becomes onerous due to changes in the time value of money or financial risk, the loss is recognized as insurance service expense rather than insurance finance expenses. a) Defining financial risk Financial risk can relate to one or more of a • specified interest rate, • financial instrument price, • commodity price, currency exchange rate, • index of prices or rates, • credit rating or credit index, or • other variable, provided in the case of a non-financial variable that the variable is not specific to a party to the contract. As an example of variables not specific to a party to the contract, assumptions about inflation are considered to relate to financial risk, to the extent that they are based on an index of prices or on prices of assets with inflation-linked returns. Assumptions about inflation that are based on Aegon’s own expectations of specific price changes, do not relate to financial risk and are considered to be actuarial assumptions. For contracts with discretionary participating features, Aegon uses the basis on which, at inception, it expected to determine its commitment under the contract to distinguish between the effect of changes in assumptions that relate to financial risk on that commitment and the effect of discretionary changes to that commitment (which adjust the contractual service margin). Aegon considers, per portfolio, whether the risk adjustment for financial risks should be disaggregated in an insurance service component and an insurance finance component, taking into account the extent to which the carrying amount of the is affected by changes in interest rate and other financial risks. At the current reporting date, the changes in the risk adjustment for non- financial risk are fully attributed to insurance services. b) Disaggregation of insurance finance expenses Insurance finance expenses for the period are included in profit or loss, unless Aegon has chosen to apply the option to disaggregate these expenses between profit or loss and other comprehensive income. This option is set by insurance portfolio and applied consistently for all underlying groups of contracts. In assessing the appropriate accounting policy for a portfolio of insurance contracts, Aegon considers the investments and other assets that it holds for each portfolio and how it accounts for those assets. Aegon disaggregates insurance finance expenses for insurance contracts without direct participating features issued in the United States, insurance contracts issued in Asia that are internally reinsured in the United States and certain life insurance products in Spain. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 159 The amount of insurance finance expenses included in profit or loss is determined by a systematic allocation of the expected total insurance finance income and expenses over the duration of the group of contracts, using the following rates: • Discount rates determined at the date of initial recognition of the group of contracts; • A rate that allocates the remaining revised expected finance income or expenses over the remaining duration of the group of contracts at a constant rate (expected yield approach); or • For contracts that use a crediting rate to determine amounts due to the policyholders using an allocation that is based on the amounts credited in the period and expected to be credited in future periods (projected crediting rate approach). The expected yield approach and projected crediting rate approach are applied to designated groups of contracts for which changes in financial assumptions have a substantial effect on the amounts paid by the policyholder ("indirect participating products"). Indirect participating products include variable annuity products that do not qualify for the variable fee approach due to minimum guarantees. US-style universal life contracts are not classified as indirect participating products because Aegon considers policyholder benefits to be insufficiently impacted by changes in financial assumptions. In the United States, Aegon has elected to apply the projected crediting rate approach to indexed universal life and fixed indexed annuities. Other indirect participating contracts, such as variable universal life and fixed annuities, are accounted for under the expected yield approach. 2.12 Reinsurance finance income Finance income related to reinsurance contracts held is presented separately in the income statement and OCI. They are not netted with the finance expenses related to insurance contracts issued. 2.13 Investment contracts Contracts issued by the Group that do not transfer significant insurance risk but do transfer financial risk from the policyholder to the Group are accounted for as investment contracts. Investment contract liabilities are recognized when the contract is entered into and are derecognized when the contract expires, is discharged or is cancelled. a. Investment contracts with discretionary participation features Some investment contracts have participation features whereby the policyholder has the right to receive potentially significant additional benefits which are based on the performance of a specified pool of investment contracts, specific investments held by the Group or on the issuer’s net result. If the Group has discretion over the amount or timing of the distribution of the returns to policyholders, the investment contract liability is measured based on the accounting principles that apply to insurance contracts with similar features. Some unitized investment contracts provide policyholders with the option to switch between funds with and without discretionary participation features. The entire contract is accounted for as an investment contract with discretionary participation features if there is evidence of actual switching resulting in discretionary participation benefits that are a significant part of the total contractual benefits. Recognition and measurement The accounting for investment contracts with discretionary participating features is the same as insurance contracts, with the following exceptions: • The date of initial recognition is the date that Aegon becomes party to the contract; • Cash flows are within the contract boundary if they result from a substantive obligation of the entity to deliver cash at a present or future date. Aegon has no substantive obligation to deliver cash if it has the practical ability to set a price for the promise to deliver the cash that fully reflects the amount of cash promised and related risks; and • The contractual service margin is recognized over the duration of the group of contracts in a systematic way that reflects the transfer of investment services under the contract. b. Investment contracts without discretionary participation features At inception, investment contracts without discretionary participation features are carried at amortized cost. Investment contracts without discretionary participation features are carried at amortized cost based on the expected cash flows and using the effective interest rate method. The expected future cash flows are re-estimated at each reporting date and the carrying amount of the financial liability is recalculated as the present value of estimated future cash flows using the financial liability’s original effective interest rate. Any adjustment is immediately recognized in the income statement. For About Aegon Governance and risk management Financial information Sustainability information 160 | Integrated Annual Report 2023 these investment contracts deposit accounting is applied, meaning that deposits are not reflected as premium income, but are recognized as part of the financial liability. The consolidated financial statements provide information on the fair value of all financial liabilities, including those carried at amortized cost. As these contracts are not quoted in active markets, their value is determined by using valuation techniques, such as discounted cash flow methods and stochastic modeling. For investment contracts without discretionary participation features that can be cancelled by the policyholder, the fair value cannot be less than the surrender value. 2.14 Financial assets and liabilities 2.14.1 Initial recognition and measurement Financial assets and financial liabilities are recognized when Aegon becomes a party to the contractual provisions of the instrument and are classified for accounting purposes depending on the characteristics and the business model under which they were purchased. At initial recognition, Aegon measures a financial asset at its fair value plus or minus, in the case of a financial asset not at fair value through profit or loss (FVPL), transaction costs that are incremental and directly attributable to the acquisition or issue of the financial asset or financial liability, such as fees and commissions. Immediately after initial recognition, an expected credit loss allowance (ECL) is recognized for financial assets measured at amortized cost and investments in debt instruments measured at fair value through other comprehensive income (FVOCI), as described in note 4.2.6 (Expected credit losses), which results in an accounting loss being recognized in profit or loss when an asset is newly originated. When the fair value of financial assets and liabilities differs from the transaction price on initial recognition, Aegon recognizes the difference as follows: • When the fair value is evidenced by a quoted price in an active market for an identical asset or liability (i.e. a Level 1 input) or based on a valuation technique that uses only data from observable markets, the difference is recognized as a gain or loss. • In all other cases, the difference is deferred and the timing of recognition of deferred day one profit or loss is determined individually. It is either amortized over the life of the instrument, deferred until the instrument’s fair value can be determined using market observable inputs, or realized through settlement. 2.14.2 Classification and subsequent measurement of financial assets Under IFRS 9, Aegon classifies its financial assets in the following measurement categories: • Fair value through profit or loss ("FVPL"); • Fair value through other comprehensive income ("FVOCI"); or • Amortized cost ("AC"). Aegon has classified the majority of its mortgage, consumer and private loan portfolios as measured at amortized cost, given that the cash flows on these contracts represent solely payment of principal and interest, and they fit the business model hold- to-collect. Similarly, the majority of debt instruments held by most Aegon’s insurance entities are classified as FVOCI because they fit the business model of hold-to-collect and sell, and their cash flows represent solely payment of principal and interest. However, the majority of financial assets within Aegon’s European insurance entities are designated on FVPL to minimize accounting mismatches. For a detailed breakdown of asset classes in measurement categories see note 19.1 Financial assets, excluding derivatives. (a) Equity instruments Equity instruments are instruments that meet the definition of equity from the issuer’s perspective; that is, instruments that do not contain a contractual obligation to pay and that evidence a residual interest in the issuer’s net assets. Examples of equity instruments include basic ordinary shares. Under IFRS 9, equity investments do not qualify for amortized cost or FVOCI treatment because they would fail the contractual cash flow characteristics assessment (cash flows are typically declared dividends at the discretion of the issuer, instead of interest). Thus, equity investments would generally only qualify for FVPL treatment and not be subject to impairment under the Expected Credit Loss model. However, IFRS 9 allows the entity to make an irrevocable election at initial recognition to present changes in the fair value of equity investment in OCI rather than profit or loss. The equity investments designated as FVOCI are not subject to impairment under the Expected Credit Loss model. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 161 When equity investments measured at FVOCI are disposed, the unrealized gains or losses, including the OCI resulting from foreign currency translation, will stay as a part of the equity and cannot be “recycled” into profit and loss. If applicable, dividends should be recognized in profit or loss with or without such election. Gains and losses on equity investments at FVPL are included in the ‘Results from financial transactions’ line in the consolidated income statement. (b) Debt instruments Debt instruments are those instruments that meet the definition of a financial liability from the issuer’s perspective, such as mortgage loans, private loans, and government and corporate bonds. Classification and subsequent measurement of debt instruments depend on: • Aegon’s business model for managing the asset; • The cash flow characteristics of the asset; and • The designation at FVPL to eliminate or significantly reduce an accounting mismatch or recognition inconsistency. Based on these factors, Aegon classifies its debt instruments into one of the following three measurement categories: • Amortized cost: Assets that are held for collection of contractual cash flows where those cash flows represent solely payments of principal and interest ("SPPI"), and that are not designated at FVPL, are measured at amortized cost. The carrying amount of these assets is adjusted by any expected credit loss allowance recognized (see note 4.2.6 Expected credit losses). Interest revenue from these financial assets is included in "Interest revenue on financial instruments calculated using the effective interest rate method". • Fair value through other comprehensive income ("FVOCI"): Financial assets that are held for collection of contractual cash flows and for selling the assets, where the assets’ cash flows represent solely payments of principal and interest, and that are not designated at FVPL, are measured at FVOCI. Movements in the carrying amount are taken through OCI, except for the recognition of impairment gains or losses, interest revenue and foreign exchange gains and losses on the instrument’s amortized cost which are recognized in profit or loss. When the financial asset is derecognized, the cumulative gain or loss previously recognized in OCI is reclassified from equity to profit or loss and recognized in "Net Investment result". Interest revenue from these financial assets is included in "Interest revenue on financial instruments calculated using the effective interest rate method". • Fair value through profit or loss ("FVPL"): Assets that do not meet the criteria for amortized cost or FVOCI are measured mandatorily at fair value through profit or loss. The Group has designated certain debt instruments as measured at FVPL because they relate to insurance contracts that are measured in a way that incorporates current information and all related insurance finance income and expenses are recognized in profit or loss, by which designation the Group eliminates accounting mismatches. A gain or loss on a debt investment that is subsequently measured at FVPL and is not part of a hedging relationship is recognized in profit or loss and presented in the profit or loss statement within "Net trading income" in the period in which it arises, unless it arises from debt instruments that were designated at fair value or which are not held for trading, in which case they are presented separately in "Net investment result". Interest revenue from these financial assets is included in "Interest revenue from financial instruments measured at FV". Business model The Group determines its business model at the level that best reflects how it manages groups of financial assets to achieve its business objective. The Group’s business model is not assessed on an instrument-by-instrument basis, but at a higher level of aggregated portfolios and is based on observable factors, such as: • How the performance of the business model and the financial assets held within that business model are evaluated and reported to the Group’s senior management; • The risks that affect the performance of the business model and the financial assets held within it. In particular, the way those risks are managed; • How the Group management is compensated, i.e. whether the compensation is based on the fair value of the assets managed or on the contractual cash flows collected; • The expected frequency, value and timing of sales are also important aspects of the Group’s assessment. About Aegon Governance and risk management Financial information Sustainability information 162 | Integrated Annual Report 2023 The business model assessment is based on reasonably expected scenarios without taking "worst case" or "stress case" scenarios into account. If cash flows after initial recognition are realized in a way that is different from the Group’s original expectations, the Group does not change the classification of the remaining financial assets held in that business model but incorporates such information when assessing newly originated or newly purchased financial assets going forward. Sales in themselves do not determine the business model and therefore cannot be considered in isolation. An entity must consider information about sales within the context of the reasons for those sales and the conditions that existed at that time as compared to current conditions. Solely payment of principal and interest ("SPPI") Where the business model is to hold assets to collect contractual cash flows or to collect contractual cash flows and cash flows from the sale of the asset, Aegon assesses whether the financial instruments’ cash flows represent solely payments of principal and interest (the "SPPI test"). In making this assessment, Aegon considers whether the contractual cash flows are consistent with a basic lending arrangement i.e. interest includes only consideration for the time value of money, credit risk, other basic lending risks and a profit margin that is consistent with a basic lending arrangement. Where the contractual terms introduce exposure to risk or volatility that are inconsistent with a basic lending arrangement, the related financial asset is classified and measured at fair value through profit or loss. Financial assets with embedded derivatives are considered in their entirety when determining whether their cash flows are solely payment of principal and interest. Aegon reclassifies debt investments when and only when its business model for managing those assets changes. The reclassification takes place from the start of the first reporting period following the change. Such changes are expected to be very infrequent and none occurred during the period. (c) Amortized cost and effective interest rate The amortized cost of a debt instrument is the amount at which it is measured at initial recognition plus accrued interest minus principal repayments, plus or minus the cumulative amortization of any difference between the book value at initial recognition and the nominal amount and minus any allowance for impairment. The effective interest rate method is a method of calculating the amortized cost and of allocating the interest revenue or expense over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments or receipts through the expected life of the debt instrument, or when appropriate, a shorter period to the net carrying amount of the instrument. When calculating the effective interest rate, all contractual terms are considered. Possible future credit losses are not taken into account. Charges and interest paid or received between parties to the contract that are an integral part of the effective interest rate, transaction costs and all other premiums or discounts are included in the calculation. For purchased or originated credit-impaired ("POCI") financial assets – assets that are credit-impaired (see definition in note 4.2.6 Expected credit losses) at initial recognition – Aegon calculates the credit-adjusted effective interest rate, which is calculated based on the amortized cost of the financial asset instead of its gross carrying amount and incorporates the impact of expected credit losses in estimated future cash flows. For assets determined to be POCI, the general impairment model would not apply. Instead, impairment is determined based on lifetime expected credit loss (ECL) since the losses are reflected in the fair value at initial recognition. No separate loss allowance is recognized. The effective interest rate for interest recognition throughout the life of the asset is a credit-adjusted effective interest rate (EIR) since lifetime ECL is already reflected in the estimated cash flows when calculating the effective interest rate on initial recognition. On a regular basis, the Group assesses the estimate of cash flows made at acquisition of the POCI instrument. The assessment is performed by recalculating the gross carrying amount of the asset as the present value of the estimated future cash flows, discounted using the initial credit-adjusted effective interest rate. As a result of this assessment, in an instance where the payments received by the Group exceed or fall short of the initial cash flow estimate booked at acquisition, the gain is recorded directly in the P&L as impairment (losses) / reversals. (d) Interest revenue Interest revenue is calculated by applying the effective interest rate to the gross carrying amount of financial assets, except for: • POCI financial assets, for which the original credit-adjusted effective interest rate is applied to the amortized cost of the financial asset. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 163 • Financial assets that are not POCI but have subsequently become credit-impaired (or "Stage 3"), for which interest revenue is calculated by applying the effective interest rate to their amortized cost (i.e. net of the expected credit loss provision). For the definition of "Stage 3", see note 4.2.6 Expected credit losses. IFRS 9 resulted in changes to IAS 1 for the presentation of Interest revenue for instruments calculated using the effective interest rate method. The revised presentation requires it be shown as a separate line item in the consolidated income statement. Interest revenue calculated using the effective interest rate relates to all financial assets, which are measured at amortized cost or FVOCI. Interest revenue on financial assets and financial liabilities that are measured at fair value through profit or loss are presented as "Interest revenue on financial instruments measured at FVPL". The new interest presentation was applied together with the other requirements of IFRS 9. (e) Modification of financial assets Aegon sometimes renegotiates or otherwise modifies the contractual cash flows of financial assets. When this happens, Aegon assesses whether or not the new terms are substantially different to the original terms. Aegon does this by considering, among other things, the following qualitative and quantitative factors: • If the borrower is in financial difficulty, whether the modification merely reduces the contractual cash flows to amounts the borrower is expected to be able to pay. • Whether any substantial new terms are introduced, such as a profit share/equity-based return that substantially affects the risk profile of the loan or equity conversion option. • Significant extension of the loan term when the borrower is not in financial difficulty. • Significant change in the interest rate. • Change in the currency the loan is denominated in. • Insertion of collateral, other security or credit enhancements that significantly affect the credit risk associated with the loan. • Change in seniority or subordination. • Any change in SPPI assessment of the asset. • Significant change in the present value of the instrument. If the terms are substantially different, Aegon derecognizes the original financial asset and recognizes a "new" asset at fair value and recalculates a new effective interest rate for the asset. The date of renegotiation is consequently considered to be the date of initial recognition for impairment calculation purposes, including for the purpose of determining whether a significant increase in credit risk has occurred. However, Aegon also assesses whether the new financial asset recognized is deemed to be credit-impaired at initial recognition, especially in circumstances where the renegotiation was driven by the debtor being unable to make the originally agreed payments. Differences in the carrying amount are also recognized in profit or loss as a gain or loss on derecognition (Results from financial transactions). If the terms are not substantially different, the renegotiation or modification does not result in derecognition, and Aegon recalculates the gross carrying amount based on the revised cash flows of the financial asset and recognizes a modification gain or loss in profit or loss as result from financial transactions. The new gross carrying amount is recalculated by discounting the modified cash flows at the original effective interest rate (or credit-adjusted effective interest rate for purchased or originated credit-impaired financial assets). The impact of modifications of financial assets on the expected credit loss calculation is discussed in note 4.2.6 Expected credit losses. (f) Derecognition other than a modification of financial assets A financial asset is derecognized when • the contractual rights to the asset’s cash flows expire; and • when Aegon retains the right to receive cash flows from the asset or has an obligation to pay received cash flows in full without delay to a third party; and • either has transferred the asset and substantially all the risks and rewards of ownership, or has neither transferred nor retained all the risks and rewards but has transferred control of the asset. Financial assets of which Aegon has neither transferred nor retained significantly all the risk and rewards are recognized to the extent of Aegon’s continuing involvement. If significantly all risks are retained, the assets are not derecognized. About Aegon Governance and risk management Financial information Sustainability information 164 | Integrated Annual Report 2023 On derecognition, the difference between the disposal proceeds and the carrying amount is recognized in the income statement within results from financial transactions. (g) Derivatives and hedge accounting Definition of derivatives Derivatives are financial instruments classified as held for trading assets of which the value changes in response to an underlying variable, which require little or no net initial investment and are settled at a future date. Measurement of derivatives Derivatives are initially recognized at fair value on the date on which the derivative contract is entered into and are subsequently remeasured at fair value. All derivatives are carried as assets when fair value is positive and as liabilities when fair value is negative. Net fair value changes of derivatives are recognized in the income statement as result from financial transactions, unless the derivative has been designated as a hedging instrument in a cash flow hedge or a hedge of a net investment in a foreign operation. Fair value movements of fair value hedge instruments are offset by the fair value movements of the hedged item, and the resulting hedge ineffectiveness, if any, is included in result from financial transactions. Embedded derivatives and hybrid contracts Certain derivatives are embedded in hybrid contracts, such as the conversion option in a convertible bond. If the hybrid contract contains a host that is a financial asset, then the Group assesses the entire contract for classification and measurement purposes. Otherwise, the embedded derivatives are treated as separate derivatives when: • Their economic characteristics and risks are not closely related to those of the host contract; • A separate instrument with the same terms would meet the definition of a derivative; and • The hybrid contract is not measured at fair value through profit or loss. These embedded derivatives are separately accounted for at fair value, with changes in fair value recognized in the income statement as result from financial transactions, unless the Group chooses to designate the hybrid contracts at fair value through profit or loss. Hedge accounting The method of recognizing the resulting fair value gain or loss depends on whether the derivative is designated and qualifies as a hedging instrument and if so, the nature of the item being hedged. Aegon designates certain derivatives as either: • Hedges of the fair value of recognized assets or liabilities or firm commitments (fair value hedges); • Hedges of highly probable future cash flows attributable to a recognized asset or liability (cash flow hedges); or • Hedges of a net investment in a foreign operation (net investment hedges). Aegon documents, at the inception of the hedge, the relationship between hedged items and hedging instruments, as well as its risk management objective and strategy for undertaking various hedge transactions. The Group also documents its assessment, both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging transactions are highly effective in offsetting changes in fair values or cash flows of hedged items. Fair value hedge Changes in the fair value of derivatives that are designated and qualify as fair value hedges are recorded in the income statement, together with changes in the fair value of the hedged assets or liabilities that are attributable to the hedged risk as result from financial transactions. If the hedge no longer meets the criteria for hedge accounting, the adjustment to the carrying amount of hedged items for which the effective interest method is used is amortized to profit or loss over the period to maturity and recorded as "Interest revenue on financial instruments calculated using the effective interest method". Cash flow hedge The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges is recognized in OCI. The gain or loss relating to the ineffective portion is recognized immediately in the P&L as result from financial transactions. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 165 Amounts accumulated in equity are recycled to the P&L in the periods when the hedged item affects profit or loss. They are recorded in the income or expense lines in which the revenue or expense associated with the hedged item is reported. When a hedging instrument expires or is sold, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in equity at that time remains in equity and is recognized in the periods when the hedged item effects profit or loss. When a forecast transaction is no longer expected to occur (e.g. the recognized hedged assets is disposed of), the cumulative gains or losses previously recognized in OCI is immediately reclassified to the P&L. Aegon designates and accounts for cash flow hedges when effectiveness requirements are achieved. The following cash flow hedge type relationships are currently utilized by Aegon: • An interest rate swap that converts a floating rate asset to a fixed rate asset (e.g. combining Treasury Inflation Protected Securities asset and inflation swap to synthetically create fixed rate treasury asset). • A cross currency interest rate swap that converts a foreign denominated floating rate asset to a USD fixed rate asset. • A cross currency interest rate swap that converts a foreign denominated fixed rate asset to a USD fixed rate asset. • A forward starting interest rate swap to hedge the forecasted purchases of fixed rate assets. Net investment hedge Hedges of net investments in foreign operations are accounted for similarly to cash flow hedges. Any gain or loss on the hedging instrument relating to the effective portion of the hedge is recognized directly in OCI; the gains or losses relating to the ineffective portion is recognized immediately in the P&L. Gains and losses accumulated in equity are included in the P&L when the foreign operation is disposed of as part of the gain or loss of the disposal. Additional details on derivatives is disclosed in note 20 ‘Derivatives’. 2.14.3 Impairment of financial assets Aegon assesses on a forward-looking basis the expected credit losses ("ECL") associated with its debt instrument assets carried at amortized cost and FVOCI. Aegon recognizes a loss allowance for such losses at each reporting date. The measurement of ECL reflects: • An unbiased and probability-weighted amount that is determined by evaluating a range of possible outcomes; • The time value of money; and • Reasonable and supportable information that is available without undue cost or effort at the reporting date about past events, current conditions and forecasts of future economic conditions. Note 4.2.6 Expected credit losses provides more detail of how the expected credit loss allowance is measured. 2.14.4 Financial liabilities (a) Classification and subsequent measurement In both the current and prior period, financial liabilities are classified as subsequently measured at amortized cost, except for: • Financial liabilities measured at fair value through profit or loss: this classification is applied to derivatives, financial liabilities held for trading and other financial liabilities designated as such at initial recognition. This is because these liabilities, as well as the related assets, are managed and their performance evaluated on a fair value basis. Gains or losses on financial liabilities designated at FVPL are presented partially in other comprehensive income (the amount of change in the fair value of the financial liability that is attributable to changes in the credit risk of that liability, which is determined as the amount that is not attributable to changes in market conditions that give rise to market risk) and partially in profit or loss (the remaining amount of change in the fair value of the liability). This is unless such a presentation would create, or enlarge an accounting mismatch, in which case the gains and losses attributable to changes in the credit risk of the liability are also presented in profit or loss; • Financial liabilities arising from the transfer of financial assets which did not qualify for derecognition, whereby a financial liability is recognized for the consideration received for the transfer. In subsequent periods, Aegon recognizes any expense incurred on the financial liability; and • Financial guarantee contracts and loan commitments. The following sections provide more detail on the most significant classes of financial liabilities held by Aegon, their substance and their accounting treatment. About Aegon Governance and risk management Financial information Sustainability information 166 | Integrated Annual Report 2023 Trust pass-through securities and (subordinated) borrowings A financial instrument issued by the Group is classified as a liability if the contractual obligation must be settled in cash or another financial asset or through the exchange of financial assets and liabilities at potentially unfavorable conditions for the Group. Trust pass-through securities and (subordinated) borrowings are initially recognized at their fair value including directly attributable transaction costs and are subsequently carried at amortized cost using the effective interest rate method, with the exception of specific borrowings that are designated as fair value through profit or loss to eliminate, or significantly reduce, an accounting mismatch, or specific borrowings which are carried at fair value through profit or loss as they are managed and evaluated on a fair value basis. Interest expense on trust pass-through securities and other borrowings carried at amortized cost is recognized in profit or loss as "interest charges" using the effective interest method. The liability is derecognized when the Group’s obligation under the contract expires, is discharged or is cancelled. Subordinated borrowings include the liability component of non-cumulative subordinated notes. These notes are identified as a compound instrument due to the nature of this financial instrument. Compound instruments are separated into equity components and liability components. The liability component for the non-cumulative subordinated notes is related to the redemption amount. Investment contracts without discretionary participation features Investment contracts without discretionary participation features are financial liabilities carried at amortized cost or designated at fair value through profit or loss. For more information on the accounting treatment of these contracts, see note 2.13 Investment contracts. Savings deposits Savings deposits are stated at amortized cost (net of accrued interest). Accrued interest is recognized in the consolidated statement of financial position under "other liabilities and accruals". Interest expenses of savings deposits are presented in the statement of comprehensive income as "interest expense" under other net investment result. The balances are largely repayable on demand. The initial valuation of this item reasonably approximates fair value. Derivatives To the extent that derivatives have a negative fair value at the end of the reporting period these are classified as financial liabilities at fair value through profit or loss. Interest incomes and expenses of derivatives are presented in the statement of comprehensive income as "interest expense" or "Interest revenue on financial instruments measured at FVPL". Financial guarantee contracts and loan commitments Financial guarantee contracts are contracts that require the issuer to make specified payments to reimburse the holder for a loss it incurs because a specified debtor fails to make payments when due, in accordance with the terms of a debt instrument. Such financial guarantees are given to banks, financial institutions and others on behalf of customers to secure loans, overdrafts and other banking facilities. Financial guarantee contracts are initially measured at fair value and subsequently measured at the higher of: • The amount of the loss allowance (calculated as described in note 4.2.6); and • The premium received on initial recognition less income recognized in accordance with the principles of IFRS 15. Loan commitments provided by Aegon are measured as the amount of the loss allowance (calculated as described in note 4.2.6 Expected credit losses). Aegon has not provided any commitment to provide loans at a below-market interest rate, or that can be settled net in cash or by delivering or issuing another financial instrument. For loan commitments and financial guarantee contracts, the loss allowance is recognized as a provision. However, for contracts that include both a loan and an undrawn commitment and Aegon cannot separately identify the expected credit losses on the undrawn commitment component from those on the loan component, the expected credit losses on the undrawn commitment are recognized together with the loss allowance for the loan. To the extent that the combined expected credit losses exceed the gross carrying amount of the loan, the expected credit losses are recognized as a provision. (b) Derecognition Financial liabilities are derecognized when they are extinguished (i.e. when the obligation specified in the contract is discharged, cancelled or expires). Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 167 The exchange between Aegon and its original lenders of debt instruments with substantially different terms, as well as substantial modifications of the terms of existing financial liabilities, are accounted for as an extinguishment of the original financial liability and the recognition of a new financial liability. The terms are substantially different if the discounted present value of the cash flows under the new terms, including any fees paid net of any fees received and discounted using the original effective interest rate, is at least 10% different from the discounted present value of the remaining cash flows of the original financial liability. In addition, other qualitative factors, such as the currency that the instrument is denominated in, changes in the type of interest rate, new conversion features attached to the instrument and change in covenants are also taken into consideration. If an exchange of debt instruments or modification of terms is accounted for as an extinguishment, any costs or fees incurred are recognized as part of the gain or loss on the extinguishment. If the exchange or modification is not accounted for as an extinguishment, any costs or fees incurred adjust the carrying amount of the liability and are amortized over the remaining term of the modified liability. 2.15 Fee and commission income Fees and commissions from investment management services and mutual funds are performed on an ongoing basis evenly throughout the year and are accounted for monthly (1/12 of the contractual agreement). Performance fees may be charged to policyholders in the event of outperformance in the investments compared to predefined benchmark levels. They are accounted for only when specified hurdles for generating performance fees are achieved i.e. when the full performance obligation is met. Aegon acts also as an insurance broker selling insurance contracts of other insurance companies to policyholders and receiving direct sales commission as well as commissions over time when the same policyholders renew their contracts. These commissions are recognized only when received as policyholders’ renewals are not certain enough to be recorded upfront. 2.16 Intangible assets The Group does not recognize as intangible assets those costs that are directly incurred in fulfilling the insurance contracts and they comprise (both direct costs and an allocation of fixed and variable overheads). (a) Goodwill Goodwill is recognized as an intangible asset for interests in subsidiaries and is measured as the positive difference between the acquisition cost and the Group’s interest in the net fair value of the entity’s identifiable assets, liabilities and contingent liabilities. Subsequently, goodwill is carried at cost less accumulated impairment charges. It is derecognized when the interest in the subsidiary is disposed. (b) Future servicing rights On the acquisition of a portfolio of investment contracts without discretionary participation features under which Aegon will render investment management services, the present value of future servicing rights is recognized as an intangible asset. Future servicing rights can also be recognized on the sale of a loan portfolio or the acquisition of insurance agency activities. The present value of the future servicing rights is amortized over the servicing period and is subject to impairment testing. It is derecognized when the related contracts are settled or disposed. Where applicable, Aegon recognizes other intangibles on the acquisition of a business combination such as those related to customer relationships. This can include customer contracts, distribution agreements and client portfolios. For these intangibles the present value of future cash flows are recognized and amortized in the period when future economic benefits arise from these intangibles. These intangible assets are also presented under future servicing rights. (c) Software and other intangible assets Software and other intangible assets are recognized to the extent that the assets can be identified, are controlled by the Group, are expected to provide future economic benefits and can be measured reliably. The Group does not recognize internally generated intangible assets arising from research or internally generated goodwill, brands, customer lists and similar items. Software and other intangible assets are carried at cost less accumulated depreciation and impairment losses. Depreciation of the asset is over its useful life as the future economic benefits emerge and is recognized in the income statement as an expense. The depreciation period and pattern are reviewed at each reporting date, with any changes recognized in the income statement. About Aegon Governance and risk management Financial information Sustainability information 168 | Integrated Annual Report 2023 An intangible asset is derecognized when it is disposed of or when no future economic benefits are expected from its use or disposal. 2.17 Investment properties Investments in real estate include property held to earn rentals or for capital appreciation, or both. Investments in real estate are presented as "Investments". Property that is occupied by the Group and that is not intended to be sold in the near future is classified as real estate held for own use and is presented in "Other assets and receivables". All property is initially recognized at cost. Such cost includes the cost of replacing part of the real estate and borrowing cost for long-term construction projects if recognition criteria are met. Subsequently, investments in real estate are measured at fair value with the changes in fair value recognized in the income statement. Real estate held for own use is carried at its revalued amount, which is the fair value at the date of revaluation less subsequent accumulated depreciation and impairment losses. Depreciation is calculated on a straight line basis over the useful life of a building. Land is not depreciated. Revaluation of real estate for own use is recognized in other comprehensive income and accumulated in revaluation reserve in equity. On revaluation the accumulated depreciation is eliminated against the gross carrying amount of the asset and the net amount is restated to the revalued amount. On disposal of an asset, the difference between the net proceeds received and the carrying amount is recognized in the income statement. Any remaining surplus attributable to real estate in own use in the revaluation reserve is transferred to retained earnings. 2.18 Investments in joint arrangements In general, joint arrangements are contractual agreements whereby the Group undertakes, with other parties, an economic activity that is subject to joint control. Joint control exists when it is contractually agreed to share control over an economic activity. Joint control exists only when decisions about the relevant activities require the unanimous consent of the parties sharing control. Investments in joint arrangements are classified as either joint operations or joint ventures depending on the contractual rights and obligations each investor has rather than the legal structure of the joint arrangement. Aegon has assessed the nature of its joint arrangements and determined them to be joint ventures. Joint ventures are accounted for using the equity method. Under the equity method of accounting, interests in joint ventures are initially recognized at cost, which includes positive goodwill arising on acquisition. Negative goodwill is recognized in the income statement on the acquisition date. If joint ventures are obtained in successive share purchases, each significant transaction is accounted for separately. The carrying amount is subsequently adjusted to reflect the change in the Group’s share in the net assets of the joint venture and is subject to impairment testing. The net assets are determined based on the Group’s accounting policies. Any gains and losses recorded in other comprehensive income by the joint venture are recognized in other comprehensive income and reflected in other reserves in shareholders’ equity, while the share in the joint ventures net result is recognized as a separate line item in the consolidated income statement. The Group’s share in losses is recognized until the investment in the joint ventures' equity and any other long-term interest that are part of the net investment are reduced to nil, unless guarantees exist. Gains and losses on transactions between the Group and the joint ventures are eliminated to the extent of the Group’s interest in the entity, with the exception of losses that are evidence of impairment which are recognized immediately. Own equity instruments of Aegon Ltd. that are held by the joint venture are not eliminated. On disposal of an interest in a joint venture, the difference between the net proceeds and the carrying amount is recognized in the income statement and gains and losses previously recorded directly in the revaluation reserve are reversed and recorded through the income statement. The Group’s interests in some joint arrangements are underlying items of participating contracts. The Group has elected to measure these investments at FVPL because it manages them on a fair value basis. 2.19 Investments in associates The Group’s interests in some associates are underlying items of participating contracts. The Group has elected to measure these investments at FVPL because it manages them on a fair value basis. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 169 Entities over which the Group has significant influence through power to participate in financial and operating policy decisions, but which do not meet the definition of a subsidiary, are accounted for using the equity method. Interests held by venture capital entities, mutual funds and investment funds that qualify as an associate are accounted for as an investment held at fair value through profit or loss. Interests held by the Group in venture capital entities, mutual funds and investment funds that are managed on a fair value basis, are also accounted for as investments held at fair value through profit or loss. 2.20 Deferred expenses Deferred transaction costs Deferred transaction costs relate to investment contracts without discretionary participation features under which Aegon will render investment management services. Incremental costs that are directly attributable to securing these investment management contracts are recognized as an asset if they can be identified separately and measured reliably and if it is probable that they will be recovered. For contracts involving both the origination of a financial liability and the provision of investment management services, only the transaction costs allocated to the servicing component are deferred. The other transaction costs are included in the carrying amount of the financial liability. The deferred transaction costs are amortized in line with fee income, unless there is evidence that another method better represents the provision of services under the contract. The amortization is recognized in the income statement. Deferred transaction costs are subject to impairment testing at least annually. Deferred transaction costs are derecognized when the related contracts are settled or disposed. 2.21 Other assets and receivables Other assets include trade and other receivables, prepaid expenses, equipment and real estate held for own use. Trade and other receivables are initially recognized at fair value and are subsequently measured at amortized cost. Equipment is initially carried at cost, depreciated on a straight line basis over its useful life to its residual value and is subject to impairment testing. 2.22 Cash and cash equivalents Cash comprises cash at banks and in-hand. Cash equivalents are short-term, highly liquid investments generally with original maturities of three months or less that are readily convertible to known cash amounts, are subject to insignificant risks of changes in value and are held for the purpose of meeting short-term cash requirements. Money market investments that are held for investment purposes (backing insurance liabilities, investment liabilities or equity based on asset liability management considerations) are not included in cash and cash equivalents but are presented as investments or investments for account of policyholders. 2.23 Impairment of assets An asset is impaired if the carrying amount exceeds the amount that would be recovered through its use or sale. For tangible and intangible assets, if not held at fair value through profit or loss, the recoverable amount of the asset is estimated when there are indications that the asset may be impaired. Assets are tested individually for impairment when there are indications that the asset may be impaired. For goodwill and intangible assets with an undefined life, an impairment test is performed at least once a year or more frequently as a result of an event or change in circumstances that would indicate an impairment charge may be necessary. The impairment loss is calculated as the difference between the carrying and the recoverable amount of the asset, which is the higher of an asset’s value in use and its fair value less cost of disposal. The value in use represents the discounted future net cash flows from the continuing use and ultimate disposal of the asset and reflects its known inherent risks and uncertainties. The valuation utilizes the best available information, including assumptions and projections considered reasonable and supportable by management. The assumptions used in the valuation involve significant judgments and estimates. See note 24 Intangible assets for more details. 2.24 Equity Financial instruments that are issued by the Group are classified as equity if they represent a residual interest in the assets of the Group after deducting all of its liabilities and the Group has an unconditional right to avoid delivering cash or another financial asset to settle its contractual obligation. In addition to common shares, the Group has issued perpetual securities. Perpetual securities have no final maturity date, repayment is at the discretion of Aegon and for junior perpetual capital About Aegon Governance and risk management Financial information Sustainability information 170 | Integrated Annual Report 2023 securities, Aegon has the option to defer coupon payments at its discretion. The perpetual capital securities are classified as equity rather than debt, are measured at par and those that are denominated in US dollars are translated into euro using historical exchange rates. Treasury shares are deducted from Group equity. Non-cumulative subordinated notes were identified as a compound instrument due to the nature of this financial instrument. For these non-cumulative subordinated notes, Aegon had an unconditional right to avoid delivering cash or another financial asset to settle the coupon payments. The redemption of the principal was however not at the discretion of Aegon and therefore Aegon had a contractual obligation to settle the redemption in cash or another financial asset or through the exchange of financial assets and liabilities at potentially unfavorable conditions for Aegon. Compound instruments were separated into liability components and equity components. The liability component for the non-cumulative subordinated notes was equal to the present value of the redemption amount and carried at amortized cost using the effective interest rate method. The unwinding of the discount of this component was recognized in the income statement. At initial recognition the equity component was assigned the residual amount after deducting the liability component from the fair value of the instrument as a whole. The equity component in US dollars was translated into euro using historical exchange rates. Incremental external costs that are directly attributable to the issuing or buying back of own equity instruments are recognized in equity, net of tax. For compound instruments incremental external costs that were directly attributable to the issuing or buying back of the compound instruments were recognized proportionate to the equity component and liability component, net of tax. The Group recognizes the income tax consequences of dividends in profit or loss, other comprehensive income or equity according to where it originally recognized the past transactions or events that generated the distributable profits. A liability for non-cumulative dividends payable is not recognized until the dividends have been declared and approved. When the Group reacquires its own equity instrument and includes the share as an underlying item of direct participating contracts, the Group may elect not to deduct the reacquired instrument from equity and instead account for the reacquired instrument as if it were a financial asset and measure it at FVPL. This election is irrevocable and is made on an instrument-by- instrument basis. 2.25 Trust pass-through securities and (subordinated) borrowings A financial instrument issued by the Group is classified as a liability if the contractual obligation must be settled in cash or another financial asset or through the exchange of financial assets and liabilities at potentially unfavorable conditions for the Group. Trust pass-through securities and (subordinated) borrowings are initially recognized at their fair value including directly attributable transaction costs and are subsequently carried at amortized cost using the effective interest rate method, with the exception of specific borrowings that are designated at fair value through profit or loss to eliminate, or significantly reduce, an accounting mismatch, or specific borrowings which are carried at fair value through profit or loss as they are managed and evaluated on a fair value basis. The liability is derecognized when the Group’s obligation under the contract expires, is discharged, or is cancelled. Subordinated borrowings include the liability component of non-cumulative subordinated notes. These notes are identified as a compound instrument due to the nature of this financial instrument. Compound instruments are separated into equity components and liability components. The liability component for the non-cumulative subordinated notes is related to the redemption amount. For further information on the accounting policy of the non-cumulative subordinated notes, see note 2.24 Equity. 2.26 Provisions A provision is recognized for present legal or constructive obligations arising from past events, when it is probable that it will result in an outflow of economic benefits and the amount can be reliably estimated. Management exercises judgment in evaluating the probability that a loss will be incurred. The amount recognized as a provision is the best estimate of the expenditure required to settle the present obligation at the reporting date, considering all its inherent risks and uncertainties, as well as the time value of money. The estimate of the amount of a loss requires management judgment in the selection of a proper calculation model and the specific assumptions related to the particular exposure. The unwinding of the effect of discounting is recorded in the income statement as an interest expense. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 171 2.27 Assets and liabilities relating to employee benefits (a) Short-term employee benefits A liability is recognized for the undiscounted amount of short-term employee benefits expected to be settled within one year after the end of the period in which the service was rendered. Accumulating short-term absences are recognized over the period in which the service is provided. Benefits that are not service-related are recognized when the event that gives rise to the obligation occurs. (b) Post-employment benefits The Group has issued defined contribution plans and defined benefit plans. A plan is classified as a defined contribution plan when the Group has no further obligation than the payment of a fixed contribution. All other plans are classified as defined benefit plans. Defined contribution plans The contribution payable to a defined contribution plan for services provided is recognized as an expense in the income statement. An asset is recognized to the extent that the contribution paid exceeds the amount due for services provided. Defined benefit plans Measurement The defined benefit obligation is based on the terms and conditions of the plan applicable on the reporting date. In measuring the defined benefit obligation the Group uses the projected unit credit method and actuarial assumptions that represent the management's best estimates. The benefits are discounted using an interest rate based on the market yield for high-quality corporate bonds that are denominated in the currency in which the benefits will be paid and that have terms to maturity that approximate the terms of the related pension liability. Actuarial assumptions used in the measurement of the liability include the discount rate, estimated future salary increases, mortality rates and price inflation. To the extent that actual experience deviates from these assumptions, the valuation of defined benefit plans and the level of pension expenses recognized in the future may be affected. Plan improvements (either vested or unvested) are recognized in the income statement at the date when the plan improvement occurs. Plan assets are qualifying insurance policies and assets held by long-term employee benefit funds that can only be used to pay the employee benefits under the plan and are not available to the Group’s creditors. They are measured at fair value and are deducted from the defined benefit obligation in determining the amount recognized on the statement of financial position. For reimbursements by associated third parties of some or all of the expenditure required to settle a defined benefit obligation, a reimbursement asset is recognized on the basis of the present value of the related obligation, subject to any reduction required if the reimbursement is not recoverable in full. Profit or loss recognition The cost of the defined benefit plans are determined at the beginning of the year and comprise the following components: • Current year service cost which is recognized in profit or loss; and • Net interest on the net defined benefit liability (asset) which is recognized in profit or loss. Remeasurements of the net defined benefit liability (asset) which is recognized in other comprehensive income are revisited quarterly and are not allowed to be reclassified to profit or loss in a subsequent period. Deducted from current year service cost are discretionary employee contributions and employee contributions that are linked to service (those which are independent of the number of years of service). Net interest on the net defined benefit liability (asset) is determined by multiplying the net defined benefit liability (asset) by the applicable discount rate. Net interest on the net defined benefit liability (asset) comprises interest income on plan assets and interest cost on the defined benefit obligation. Whereby interest income on plan assets is a component of the return on plan assets and is determined by multiplying the fair value of the plan assets by the applicable discount rate. The difference between the interest income on plan assets and the actual return on plan assets is included in the remeasurement of the net defined benefit liability (asset). Any movements during the period related to reimbursement assets, will be partly recognized in the income statement (interest cost on the reimbursement right) and partly through other comprehensive income for the difference between the actual return and the interest cost. About Aegon Governance and risk management Financial information Sustainability information 172 | Integrated Annual Report 2023 (c) Share-based payments The Group has issued share-based plans that entitle selected employees to receive Aegon Ltd. common shares, subject to pre-defined conditions such as the grant price of the shares and (business and personal) performance criteria. The number of shares that will vest may partly depend on Aegon’s relative total shareholder return in comparison with a peer group. The expenses recognized for these plans are based on the fair value on the grant date of the shares. The fair value is measured at the market price of Aegon Ltd. common shares, adjusted to take into account the non-vesting and market conditions upon which the shares were granted. For example, where the employee is not entitled to receive dividends during the vesting period, this factor is taken into account when estimating the fair value of the shares granted. For the determination of factors such as expected dividends, market observable data has been considered. In addition, where the relative total shareholder return is included in the performance criteria, this factor represents a market condition and hence is taken into account when estimating the fair value of the shares granted. The cost for long-term incentive plans are recognized in the income statement, together with a corresponding increase in shareholders’ equity, as the services are rendered. During this period the cumulative expense recognized at the reporting date reflects management’s best estimate of the number of shares expected to vest ultimately. The withholding of shares to fund the payment to the tax authorities in respect of the employee’s withholding tax obligation associated with the share-based payment is accounted for as a deduction from equity for the shares withheld, except to the extent that the payment exceeds the fair value at the net settlement date of the equity instruments withheld. 2.28 Deferred gains Initial fees and front-end loadings paid by policyholders and other clients for future investment management services related to investment contracts without discretionary participation features are deferred and recognized as revenue when the related services are rendered. 2.29 Taxation The income tax charge on the result for the year comprises current and deferred tax. Current tax is calculated taking into account items that are non-taxable or disallowed, using rates that have been enacted or substantively enacted by the reporting date and any adjustments to tax payable relating to previous years. Current tax receivables and payables for current and prior periods reflect the best estimate of the tax amount expected to be paid or received and includes provisions for uncertain income tax positions, if any. Deferred tax assets and liabilities are recognized, using the liability method, for temporary differences arising between the carrying value and tax value of an item on the balance sheet and for unused tax losses and credits carried forward. Deferred tax assets and liabilities are measured using tax rates applicable that have been enacted or substantively enacted at the balance sheet date and are expected to apply when the deferred tax asset is realized, or the deferred tax liability is settled. Deferred tax assets are recognized for deductible temporary differences and unused tax losses and credits carried forward to the extent that the realization of the related tax benefit through future taxable profits is probable. The recognition of the deferred tax assets is based on Aegon’s mid-term projections including sensitivities and tax planning and is reassessed periodically. Deferred tax liabilities relating to investments in subsidiaries, associates and joint ventures are not recognized if the Group is able to control the timing of the reversal of the temporary difference and it is probable that the difference will not be reversed in the foreseeable future. Tax assets and liabilities are presented separately in the consolidated balance sheet except where there is a legally enforceable right to offset the tax assets against tax liabilities within the same tax jurisdiction and the intention to settle such balances on a net basis. Tax assets and liabilities are recognized in relation to the underlying transaction either in profit and loss, other comprehensive income or directly in equity. Notes to the consolidated financial statements Note 2 Integrated Annual Report 2023 | 173 2.30 Contingent assets and liabilities Contingent assets are disclosed in the notes if the inflow of economic benefits is probable, but not virtually certain. When the inflow of economic benefits becomes virtually certain, the asset is no longer contingent and its recognition is appropriate. A provision is recognized for present legal or constructive obligations arising from past events, when it is probable that it will result in an outflow of economic benefits and the amount can be reliably estimated. If the outflow of economic benefits is not probable, a contingent liability is disclosed, unless the possibility of an outflow of economic benefits is remote. 2.31 Leases As a lessee The Group recognizes a right-of-use asset and a lease liability at the lease commencement date. The right-of-use asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease payments made at or before the commencement date, plus any initial direct costs incurred and an estimate of costs to dismantle and remove the underlying asset or to restore the underlying asset or the site on which it is located, less any lease incentives received. The right-of-use asset is subsequently depreciated using the straight-line method from the commencement date to the earlier of the end of the useful life of the right-of-use asset or the end of the lease term. The estimated useful lives of right- of-use assets are determined on the same basis as those of real estate and equipment. In addition, the right-of-use asset is periodically reduced by impairment losses (using the same rate to measure the lease liability), if any, and adjusted for certain remeasurements of the lease liability. The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement date, discounted using the interest rate implicit in the lease or, if that rate cannot be readily determined, the Group’s incremental borrowing rate. Generally, the Group uses its incremental borrowing rate as the discount rate. The lease liability is measured at amortized cost using the effective interest method. It is remeasured when there is a change in future lease payments arising from a change in an index or rate, if there is a change in the Group’s estimate of the amount expected to be payable under a residual value guarantee, or if the Group changes its assessment of whether it will exercise a purchase, extension or termination option. The Group presents right-of-use assets that do not meet the definition of investment property in "Other assets and receivables" and lease liabilities in "Other liabilities" in the statement of financial position. Short-term leases and leases of low-value assets The Group has elected not to recognize right-of-use assets and lease liabilities for short-term leases that have a lease term of 12 months or less and leases of low-value assets, including small office equipment. The Group recognizes the lease payments associated with these leases as an expense on a straight-line basis over the lease term. As a lessor Where the Group is the lessor under an operating lease, the assets subject to the operating lease arrangement are presented in the statement of financial position according to the nature of the asset. Income from these leases is recognized in the income statement on a straight line basis over the lease term, unless another systematic basis is more representative of the time pattern in which use benefit derived from the leased asset is diminished. 2.32 Other operating expenses With the exception of expenses made to acquire insurance contracts and investment contracts with discretionary participating features, all expenses are incurred as the related activities are performed. 2.33 Events after the reporting period The financial statements are adjusted to reflect events that occurred between the reporting date and the date when the financial statements are authorized for issue, provided they give evidence of conditions that existed at the reporting date. Events that are indicative of conditions that arose after the reporting date are disclosed, but do not result in an adjustment of the financial statements themselves. About Aegon Governance and risk management Financial information Sustainability information 174 | Integrated Annual Report 2023 3 Critical accounting estimates and judgment in applying accounting policies In preparing these consolidated financial statements, Aegon has made judgments, estimates and assumptions that affect the application of the Group’s accounting policies and the reported amount of assets, liabilities, income and expenses. Actual results may differ from these estimates. Included among the material (or potentially material) reported amounts and disclosures that require extensive use of estimates are the fair value of certain invested assets and derivatives (please see note 38), the measurement of (re)insurance contracts and investment contracts with discretionary participating features (please see note 29), and the measurement of the expected credit loss allowance (please see note 4). Estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to estimates are recognized prospectively. Macro-economic context When making judgments, estimates and assumptions, Aegon has taken into consideration the current macro-economic context. In 2023, the war in the Ukraine continued and another conflict between Israel and Hamas began. These events caused a humanitarian crisis and also impacted global financial markets and caused significant economic turbulence. Aegon closely monitors financial and wider economic developments to understand our exposure to potential shocks in the markets where we invest, and Aegon works proactively to mitigate related risks. The inflation rates for the main economies that Aegon is exposed to peaked in 2022 and first half of 2023, then it started decreasing during the second half of 2023. In the United States, the inflation risk within long-term care claims derives primarily from wage inflation, which Aegon mitigates by offering customers downgrades of the maximum daily benefit as an alternative to premium rate increases. In addition, Aegon’s expense savings program helped to mitigate the impact of rising inflation in the beginning of 2023. High inflation has prompted central banks to start raising interest rates significantly. As a consequence, interest rates have increased significantly in Aegon’s main markets during 2022, however in 2023 interest rates have started to stabilize. Equity markets for Aegon have shown recovery in 2023 compared to a decline of equity markets in 2022. Credit spreads have not changed significantly over 2023. Management's assessment of going concern The consolidated financial statements of Aegon have been prepared assuming a going concern basis of accounting based on the reasonable assumption that the Company is, and will be, able to continue its normal course of business in the foreseeable future. Relevant facts and circumstances relating to the consolidated financial position on December 31, 2023, were assessed in order to reach the going concern assumption. The main areas assessed are the financial performance, capital adequacy, financial position and flexibility, liquidity, ability to access capital markets, leverage ratios and the level of Cash Capital at Holding. For further details, see note 37 Capital management and solvency. Considering all these areas management concluded that the going concern assumption for Aegon is appropriate in preparing the consolidated financial statements and there is no significant doubt about going concern. Actuarial and economic assumptions Information about assumptions and estimation uncertainties that have a significant risk of resulting in a material adjustment to the carrying amount of insurance related assets and liabilities within the year ending December 31, 2023, is included in note 29 on Insurance contracts, reinsurance contracts held and investment contracts with discretionary participation features. Measurement of the expected credit loss allowance (“ECL”) The measurement of the expected credit loss allowance for financial assets measured at amortized cost and FVOCI is an area that requires the use of complex models and significant assumptions about future economic conditions and credit behavior (e.g. the likelihood of customers defaulting and the resulting losses). Explanation of the inputs, assumptions and estimation techniques used in measuring ECL is further detailed in note 4.2 – Credit risk, which also sets out key sensitivities of the ECL to changes in these elements. A number of significant judgments are also required in applying the accounting requirements for measuring ECL, such as: • Determining criteria for significant increase in credit risk; • Choosing appropriate models and assumptions for the measurement of ECL; • Establishing the number and relative weightings of forward-looking scenarios for each type of product/market and the associated ECL; and • Establishing groups of similar financial assets for the purposes of measuring ECL. Notes to the consolidated financial statements Note 3 Integrated Annual Report 2023 | 175 Detailed information about the judgments and estimates made by the Group in the above areas and information incorporating the forward-looking information into the measurement of the ECL is set out in note 4.2 – Credit risk. Classification of financial assets The assessment of the business model to determine within which classification the financial assets are held, depends on whether the contractual terms of the assets are solely payments of principal and interest ("SPPI") on the principal amount outstanding. Detailed information about the judgments and estimates made by the Group in the SPPI and business model review are set out in note 19 – Investments. The classification of financial assets is based on Aegon’s business model for managing the financial assets and the contractual cash flow characteristics of the financial assets. The classification of financial assets determines how they are accounted for and how they are measured on an ongoing basis. Based on business model and cash flow characteristics, instruments are accounted for in one of the following measurement categories for financial assets: • Debt instruments at amortized cost (e.g. loans, debt securities, cash equivalents); • Debt instruments at fair value through other comprehensive income (FVOCI) with cumulative gains and losses reclassified to profit or loss upon de-recognition (e.g. debt securities, security lending, repo); • Debt instruments, derivatives, and equity instruments at fair value through profit or loss (FVPL); • Equity instruments designated as measured at FVOCI with gains and losses remaining in other comprehensive income (OCI), i.e. without recycling • A financial asset will be measured at amortized cost if both of the following conditions are met: • a) the asset is held within a business model whose objective is to hold assets in order to collect contractual cash flows (held-to-collect); and • b) the contractual terms of the financial asset give rise on specified dates to cash flows that are SPPI on the principal amount outstanding. Determination of fair value and fair value hierarchy Note 38 Fair value determines the fair value of financial instruments with significant unobservable inputs (i.e. level 3 financial assets). The following is a description of Aegon’s methods of determining fair value, and a quantification of its exposure to assets and liabilities measured at fair value. Fair value is defined as the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date under current market conditions (i.e. an exit price at the measurement date from the perspective of a market participant that holds the asset or owes the liability). A fair value measurement assumes that the transaction to sell the asset or transfer the liability takes place either: • In the principal market for the asset or liability; or • In the absence of a principal market, in the most advantageous market for the asset or liability. Aegon uses the following hierarchy for measuring and disclosing of the fair value of assets and liabilities: • Level I: quoted prices (unadjusted) in active markets for identical assets or liabilities that Aegon can access at the measurement date; • Level II: inputs other than quoted prices included within Level I that are observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices of identical or similar assets and liabilities) using valuation techniques for which all significant inputs are based on observable market data; and • Level III: inputs for the asset or liability that are not based on observable market data (that is, unobservable inputs) using valuation techniques for which any significant input is not based on observable market data. The best evidence of fair value is a quoted price in an actively traded market. In the event that the market for a financial instrument is not active or quoted market prices are not available, a valuation technique is used. The degree of judgment used in measuring the fair value of assets and liabilities generally inversely correlates with the level of observable valuation inputs. Aegon maximizes the use of observable inputs and minimizes the use of unobservable valuation inputs when measuring fair value. Financial instruments, for example, with quoted prices in active markets generally have more About Aegon Governance and risk management Financial information Sustainability information 176 | Integrated Annual Report 2023 pricing observability and therefore less judgment is used in measuring fair value. Conversely, financial instruments for which no quoted prices are available have less observability and are measured at fair value using valuation models or other pricing techniques that require more judgment. The assets and liabilities categorization within the fair value hierarchy is based on the lowest input that is significant to the fair value measurement. An active market is one in which transactions for the asset or liability take place with sufficient frequency and volume to provide pricing information on an ongoing basis. The judgment as to whether a market is active may include, although not necessarily determinative, lower transaction volumes, reduced transaction sizes and, in some cases, no observable trading activity for short periods. In inactive markets, assurance is obtained that the transaction price provides evidence of fair value or it is determined that adjustments to transaction prices are necessary to measure the fair value of the instrument. The majority of valuation techniques employ only observable market data, and so the reliability of the fair value measurement is high. However, certain assets and liabilities are valued on the basis of valuation techniques that feature one or more significant market inputs that are unobservable and, for such assets and liabilities, the derivation of fair value is more judgmental. An instrument is classified in its entirety as valued using significant unobservable inputs (Level III) if, in the opinion of management, a significant proportion of the instrument’s carrying amount is driven by unobservable inputs. "Unobservable" in this context means that there is little or no current market data available from which to determine the price at which an at arm’s length transaction would be likely to occur. It generally does not mean that there is no market data available at all upon which to base a determination of fair value. Additional information is provided in the table headed "Effect of changes in significant unobservable assumptions to reasonably possible alternatives" in note 38 Fair Value. While Aegon believes its valuation techniques are appropriate and consistent with other market participants, the use of different methodologies or assumptions to determine the fair value of certain instruments (both financial and non-financial) could result in a different estimate of fair value at the reporting date. The valuation techniques applied to financial instrument affected by IBOR reforms remain consistent with those of other market participants, and the uncertainty on the outcome of the reforms has not affected the classification of the instruments. To operationalize Aegon’s fair value hierarchy, individual instruments (both financial and non-financial) are assigned a fair value level based primarily on the type of instrument and the source of the prices (e.g., index, third-party pricing service, broker, internally modeled). Periodically, this logic for assigning fair value levels is reviewed to determine if any modifications are necessary in the context of the current market environment. 4 Financial risks 4.1 General Insurance risks are described in note 29.4 for risk exposures arising from contracts within the scope of IFRS 17. Financial risks typically include, but are not limited to, credit risk, liquidity risk and market risk. As an insurance group, Aegon is exposed to a variety of risks. Aegon's largest exposures are to changes in financial markets (e.g. foreign currency, interest rate, credit and equity market risks) that affect the value of the investments, liabilities from products that Aegon sells and deferred expenses. Other risks include insurance related risks, such as changes in mortality, morbidity, bond credit spread and liquidity premium, which are discussed in note 29 Insurance contracts. Aegon manages risk at local level where business is transacted, based on principles and policies established at the Group level. Aegon's integrated approach to risk management involves similar measurement of risk and scope of risk coverage to allow for aggregation of the Group's risk position. To manage the risk from changes in financial markets, Aegon’s products are priced using a market-consistent framework and comprehensive asset liability management (ALM) programs are implemented to ensure that the assets backing policyholder benefits are invested prudently over the long term. A range of ALM techniques are used across the Group. These range in terms of sophistication and complexity from cash-flow matching (for traditional fixed annuities) to duration matching (for the Universal Life range of products) to derivative-based semi-static and dynamic hedges (to match variable annuities and indexed universal life.). Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 177 To manage its risk exposure, Aegon has risk policies in place. Many of these policies are group-wide while others are specific to the unique situation of local businesses. For ALM specifically, the Enterprise Risk Management (ERM) framework includes several risk policies that govern ALM strategies, such as the Investment and Counterparty Risk Policy (ICRP). The ICRP governs the management of investment risks associated with credit, equity, property, alternative asset classes, interest rate and currency risk in addition to option markets, implied volatility risk, interest rate options and swaptions. As well as product-level ALM programs, subsidiary businesses are required by the ICRP to maintain overarching entity-level ALM strategies that set the direction and limits for the aggregated product-level programs. Significant or complex ALM strategies are approved at group level, and all programs are subject to Group Risk oversight. Together with the ICRP, which guides ALM strategy, several other ERM policies govern concentration risk, liquidity risk, use of derivatives and securities lending and repos. As Aegon uses derivatives extensively, collateral calls can be significant depending on market circumstances. Liquidity is managed at legal entity level in the first instance with central coordination by Aegon Ltd. Aegon US may use external market solutions to match projected liquidity requirements with funding. Next to guidance, the Group level policies also provide limits to Aegon's exposure to major risks such as equity, interest rates, credit, and currency. The limits in these policies in aggregate remain within Aegon's overall tolerance for risk and the Group's financial resources. Operating within this policy framework, Aegon employs risk management programs including ALM processes and models and hedging programs (which are largely conducted via the use of financial derivative instruments). These risk management programs are in place in each country unit and are not only used to manage risk in each unit but are also part of the Aegon's overall risk strategy. Aegon operates a Derivative Use Policy to govern its use of derivatives. This policy establishes the control, authorization, execution and monitoring requirements of the usage of such instruments. In addition, the policy stipulates necessary mitigation of credit risk created through derivatives management tools. For derivatives, counterparty credit risk is normally mitigated by requirements to post collateral via credit support annex agreements or through a central clearing house. As part of its risk management programs, Aegon takes inventory of its current risk position across risk categories. Aegon also measures the sensitivity of net result and shareholders' equity under both deterministic and stochastic scenarios. Management uses the insight gained through these "what if?" scenarios to manage the Group's risk exposure and capital position. The models, scenarios and assumptions used are reviewed regularly and updated as necessary. Results of Aegon's sensitivity analyses are presented throughout this section to show the estimated sensitivity of CSM, net result and shareholders' equity to various scenarios. For each type of market risk, the analysis shows how net result and shareholders' equity would have been affected by changes in the relevant risk variable. In case of insurance contracts, changes in assumptions could have immediate impact on net result, OCI and on CSM, depending on the measurement model. For each sensitivity test the impact of a reasonably possible change in a single factor is shown. Management action is taken into account to the extent that it is part of Aegon's regular policies and procedures, such as established hedging programs. However, incidental management actions that would require a change in policies and procedures are not considered. Each sensitivity analysis reflects the extent to which the shock tested would affect management's critical accounting estimates and judgment in applying Aegon's accounting policies. Market-consistent assumptions underlying the measurement of non- listed assets and liabilities are adjusted to reflect the shock tested. The shock may also affect the measurement of assets and liabilities based on assumptions that are not observable in the market. For example, a shock in interest rates may lead to increased expected credit losses on debt investments. Although management's short-term assumptions may change if there is a reasonably possible change in a risk factor, long-term assumptions will generally not be revised unless there is evidence that the movement is permanent. This fact is reflected in the sensitivity analyses. The sensitivities do not reflect what the net result for the period would have been if risk variables had been different because the analysis is based on the exposures in existence at the reporting date rather than on those that actually occurred during the year. Nor are the results of the sensitivities intended to be an accurate prediction of Aegon's future shareholders' equity or earnings. The analysis does not take into account the impact of future new business, which is an important component of Aegon's future earnings. It also does not consider all methods available to management to respond to changes in the financial environment, such as changing investment portfolio allocations or adjusting premiums and crediting rates. Furthermore, the results of the analyses cannot be extrapolated nor can be interpolated for wider variations since effects do not tend to be linear. About Aegon Governance and risk management Financial information Sustainability information 178 | Integrated Annual Report 2023 Concentration risk for financial risks are measured and managed at the following levels: • Concentration per risk type: Risk exposures are measured per risk type as part of Aegon’s internal economic framework. A risk tolerance framework is in place which sets risk limits per risk type to target desired risk balance and promote diversification across risk types; • Concentration per counterparty: Risk exposure is measured and risk limits are in place per counterparty as part of the Counterparty Name Limit Policy; and • Concentration per sector, geography and asset class: Aegon’s investment strategy is translated in investment mandates for its internal and external asset managers. Through these investment mandates limits on sector, geography and asset class are set. Compliance monitoring of the investment mandates is done by the insurance operating companies. Moreover, concentration of financial risks are measured in Aegon business planning cycle. As part of business planning, the resilience of Aegon's business strategy is tested in several extreme event scenarios. In the Adverse Financial scenario, financial markets are stressed without assuming diversification across different market factors. Within the projection certain management actions may be implemented when management deems this necessary. Aegon's significant financial risks and related financial information are explained in the order as follows: • Credit risk (note 4.2) • Market risk (note 4.3) • Equity market risk and other investment risks • Interest rate risk • Currency exchange risk • Liquidity risk (note 4.4) Certain information in this note is presented per segment, please see note 5 Segment information for the definition of Aegon's segments. 4.2 Credit risk Credit risk is the risk of financial loss to Aegon if a counterparty to a reinsurance contract or financial instrument fails to meet its contractual obligations; the risk of economic loss due to the deterioration in the financial condition of counterparties, either through fair value losses on traded securities or through defaults on traded securities, loans and mortgages. Aegon implemented policies and procedures to govern credit limits and processes to manage credit risk, concentration risk and counterparty risk with regards to all the Group’s material businesses with credit exposures in scope, including bonds, loans, cash and equivalents, collateralized assets, reinsurance assets, and assets measured at fair value. The Group uses risk gradings aligned with the major credit rating agencies, and in case of specific asset portfolios like residential mortgage loans implements internal risk gradings that reflect its assessment of the probability of default of individual counterparties. The credit grades are calibrated such that the risk of default increases exponentially at each higher risk grade. For example, this means that the difference in the Probability of Default (PD) between AAA and A grade is lower than the difference in the PD between BBB and B rating grade. 4.2.1 Aegon’s maximum exposure to credit risk As premiums and deposits are received, these funds are invested to pay for future policyholder obligations. For assets backing insurance liabilities measured under the general model and the premium allocated approach, as well as other "free" assets, Aegon typically bears the risk for investment performance which is equal to the return of principal and interest. Aegon is exposed to credit risk on its fixed-income portfolio (debt securities, mortgages and private placements), over-the-counter derivatives and reinsurance contracts. Some issuers have defaulted on their financial obligations for various reasons, including bankruptcy, lack of liquidity, downturns in the economy, downturns in real estate values, operational failure and fraud. During financial downturns, Aegon can incur defaults or other reductions in the value of these securities and loans, which could have a materially adverse effect on Aegon’s business, results of operations and financial condition. The estimates of best estimate liability for (re)insurance contracts assets represent Aegon’s maximum exposure to credit risk from these assets. Please see the cash flow information in note 29 (Insurance contracts and reinsurance contracts held). Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 179 The following table contains an analysis of Aegon’s maximum credit risk exposure from financial assets. Please see note 39 and 40 for further information on capital commitments and contingencies and on collateral given, which may expose the Group to credit risk. Surplus Maximum Letters of Master collateral exposure credit / Real netting (or over- to credit guaran- estate agree- Total collateral- Net 2023 risk Cash Securities tees property ments Other collateral ization) exposure Debt securities 55,811 - - 93 - - - 93 - 55,718 Money market and other short-term investments 8,695 - 442 - - - - 442 24 8,277 Loans 10,183 31 - 20 23,711 - - 23,762 13,579 - Unconsolidated investment funds 167,411 - - - - - - - - 167,411 Deposits with financial institutes 2,289 - - - - - - - - 2,289 Other investments 5,040 - - - - - - - - 5,040 Derivative assets 1,429 832 669 - - 373 - 1,875 550 104 Reinsurance assets 16,608 - 13,416 82 - - - 13,498 - 3,110 On December 31 267,465 864 14,528 194 23,711 373 - 39,669 14,153 241,949 Surplus Maximum Letters of Master collateral exposure credit / Real netting (or over- to credit guaran- estate agree- Total collateral- Net 2022 risk Cash Securities tees property ments Other collateral ization) exposure Debt securities 59,341 - - 96 - - - 96 - 59,245 Money market and other short-term investments 6,881 - 312 - - - - 312 23 6,592 Loans 10,419 40 - 22 24,763 - - 24,825 14,407 1 Unconsolidated investment funds 154,741 - - - - - - - - 154,741 Deposits with financial institutes 2,405 - - - - - - - - 2,405 Other investments 4,618 - - - 58 - - 58 35 4,595 Derivative assets 2,771 257 426 - - 2,174 - 2,858 173 86 Reinsurance assets 16,939 - 14,162 103 - - - 14,265 - 2,675 On December 31 258,116 297 14,900 221 24,822 2,174 - 42,414 14,638 230,341 Debt securities Several bonds in Aegon's Americas' portfolio are guaranteed by Monoline insurers. This is shown in the table above in the column "Letters of credit / guarantees". Money market and short-term investments The collateral reported for the money market and short-term investments are related to tri-party repurchase agreements (repos). Within tri-party repos Aegon invests under short-term reverse repurchase agreements and the counterparty posts collateral to a third party custodian. The collateral posted is typically high-quality, short-term securities and is only accessible for or available to Aegon in the event the counterparty defaults. The following table contains an analysis of Aegon’s credit risk exposure for debt instruments for which an ECL allowance is recognized. See note 4.2.6 for a more detailed description of ECL measurement. All asset categories not presented here are determined to have non-material credit risk or to be of short-term nature (cash and cash equivalents, other receivables). The gross carrying amount of financial assets below also represents Aegon’s maximum exposure to credit risk on these assets. About Aegon Governance and risk management Financial information Sustainability information 180 | Integrated Annual Report 2023 2023 2022 ECL staging ECL staging Stage 1 Stage 2 Stage 3 Stage 1 Stage 2 Stage 3 Lifetime Lifetime Pur- Lifetime Lifetime Financial assets ECL not ECL chased ECL not ECL Purchased measured at FVOCI 12-month credit- credit- credit 12-month credit- credit- credit - with recycling ECL impaired impaired impaired Total ECL impaired impaired impaired Total AAA 2,961 - - - 2,961 9,562 - - - 9,562 AA 9,217 - 2 - 9,219 4,034 - - - 4,034 A 18,410 - - - 18,411 18,224 10 2 - 18,235 BBB 17,534 11 - 1 17,547 19,696 6 - - 19,702 BB 899 136 - - 1,035 1,250 172 3 2 1,427 B 431 120 3 - 554 432 153 5 - 590 CCC and lower 120 91 319 99 629 76 72 394 123 664 Gross carrying amount 49,571 358 325 100 50,354 53,273 413 403 125 54,214 Expected credit loss (147) (25) (64) (2) (238) (157) (32) (86) (1) (276) Total 49,571 358 325 100 50,354 53,273 413 403 125 54,214 Loans The real estate collateral for mortgages includes both residential and commercial properties. The collateral for commercial mortgage loans in Aegon Americas is measured at fair value. At a minimum on an annual basis, a fair value is estimated for each individual real estate property that has been pledged as collateral. When a loan is originally provided, an external appraisal is obtained to estimate the value of the property. In subsequent years, the value is typically estimated internally using various professionally accepted valuation methodologies. Internal appraisals are performed by qualified, professionally accredited personnel. International valuation standards are used and the most significant assumptions made during the valuation of real estate are the current cost of reproducing or replacing the property, the value that the property's net earning power will support, and the value indicated by recent sales of comparable properties. Valuations are primarily supported by market evidence. Cash collateral for mortgage loans includes the savings that have been received to redeem the underlying mortgage loans at redemption date. These savings are part of the credit side of the statement of financial position but reduce the credit risk for the mortgage loan as a whole. 2023 2022 ECL staging ECL staging Stage 1 Stage 2 Stage 3 Stage 1 Stage 2 Stage 3 Lifetime Lifetime Lifetime Lifetime ECL not ECL Purchased ECL not ECL Purchased Loans at 12-month credit- credit- credit 12-month credit- credit- credit amortized cost ECL impaired impaired impaired Total ECL impaired impaired impaired Total Internal grade 1 947 - - - 947 1,484 - - - 1,484 Internal grade 2 3,929 2 - - 3,930 4,438 2 - - 4,440 Internal grade 3 4,460 24 - - 4,485 3,775 - - - 3,775 Internal grade 4 778 7 - - 785 671 - - - 671 Internal grade 5 33 2 - - 35 48 - - - 48 Internal grade 6 - - - - - - - - - - Internal grade 7 or lower - - - - - - - - - - Gross carrying amount 10,147 35 - - 10,183 10,416 2 - - 10,419 Expected credit loss (24) (1) - - (26) (12) - - - (12) Total 10,123 33 - - 10,156 10,404 2 - - 10,407 Financial assets designated at fair value through profit or loss Significant portion of instruments have been designated as FVPL. On December 31 2023, the maximum exposure to credit risk of these financial assets was their carrying amount of EUR 1,736 million (December 2022: EUR 1,376 million). The credit risk of these financial assets has not been hedged by the use of derivatives . The following changes in fair value have been recognized for these investments: Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 181 Money market and other short-term Financial assets designated at FVPL Debt securities investments Total Change in fair value attributable to changes in credit risk during the year 46 (1) 45 Cumulative change in fair value attributable to changes in credit risk held on December 31 20 - 20 Money market and other short-term Financial assets designated at FVPL Debt securities investments Total Change in fair value attributable to changes in credit risk during the year (24) - (24) Cumulative change in fair value attributable to changes in credit risk held on December 31 (22) - (22) The change in fair value attributable to changes in credit risk is determined as the total amount of the change in fair value that is not attributable to changes in the observable benchmark interest rate or in other market rates. This approach provides a reasonable approximation of changes attributable to credit risk because fixed income securities valuation is mainly driven by two factors – interest rates and credit spreads, and the fair value change due to credit risk can therefore be estimated by removing impacts from non-credit related factors. Derivatives The master netting agreements column in the table relates to derivative liability positions which are used in Aegon's credit risk management. The offset in the master netting agreements column includes balances where there is a legally enforceable right of offset, but no intention to settle these balances on a net basis under normal circumstances. As a result, there is a net exposure for credit risk management purposes. However, as there is no intention to settle these balances on a net basis, they do not qualify for net presentation for accounting purposes. Reinsurance assets The collateral related to the reinsurance assets include assets in trust that are held by the reinsurer for the benefit of Aegon. The assets in trust can be accessed to pay policyholder benefits in the event the reinsurers fail to perform under the terms of their contract. Further information on the related reinsurance transactions is included in note 29. Collateral and other credit enhancements Aegon employs a range of policies and practices to mitigate credit risk and the most common of these is accepting collateral for funds advanced. The Group has internal policies on the acceptability of specific classes of collateral or credit risk mitigation. Collateral and other credit enhancements obtained On December 31, 2023, the Group held no collateral that were obtained during the year (EUR 0 in 2022) by taking possession of collateral held as security against receivables. The Group’s policy is to pursue timely realization of the collateral in an orderly manner. Aegon does not generally use the non-cash collateral for its own operations. 4.2.2 Credit risk management Aegon manages credit risk exposure by individual counterparty, sector and asset class, including cash positions. Normally, Aegon mitigates credit risk in derivative contracts by entering into credit support agreement, where practical, and in ISDA master netting agreements for most of Aegon's legal entities to facilitate Aegon's right to offset credit risk exposure. Main counterparties to these transactions are investment banks which are typically rated "A" or higher. The credit support agreement will normally dictate the threshold over which collateral needs to be pledged by Aegon or its counterparty. Transactions requiring Aegon or its counterparty to post collateral are typically the result of derivative trades, comprised mostly of interest rate swaps, equity swaps, currency swaps and credit swaps. Collateral received is mainly cash (USD and EUR). The credit support agreements that outline the acceptable collateral require high-quality instruments to be posted. Over the last three years, there was no default with any derivatives counterparty. The credit risk associated with financial assets subject to a master netting agreement is eliminated only to the extent that financial liabilities due to the same counterparty will be settled after the assets are realized. Eligible derivative transactions are traded via Central Clearing Houses as required by EMIR and the Dodd-Frank act. Credit risk in these transactions is mitigated through posting of initial and variation margins. About Aegon Governance and risk management Financial information Sustainability information 182 | Integrated Annual Report 2023 Aegon may also mitigate credit risk in reinsurance contracts by including downgrade clauses that allow the recapture of business, retaining ownership of assets required to support liabilities ceded or by requiring the reinsurer to hold assets in trust. For the resulting net credit risk exposure, Aegon employs deterministic and stochastic credit risk modeling in order to assess the Group's credit risk profile, associated earnings and capital implications due to various credit loss scenarios. Aegon operates a Credit Name Limit Policy (CNLP) under which limits are placed on the aggregate exposure that it has to any one counterparty. Limits are placed on the exposure at both group level and individual country units. The limits also vary by a rating system, which is a composite of the main rating agencies (S&P, Moody's and Fitch) and Aegon's internal rating of the counterparty. If an exposure exceeds the stated limit, then the exposure must be reduced to the limit for the country unit and rating category as soon as possible. Exceptions to these limits can only be made after explicit approval from Aegon's Group Risk and Capital Committee (GRCC). The policy is reviewed regularly. The Group offers products that cover inflation risk for policyholders. To hedge the inflation risk, the Group invests in financial instruments of which the value depends on the rate of inflation. This significantly reduces the net exposure to inflation risk. 4.2.3 Credit rating Aegon group level long-term counterparty exposure limits are as follows: Group limits per credit rating Amounts in EUR million 2023 2022 AAA 900 900 AA 900 900 A 675 675 BBB 450 450 BB 250 250 B 125 125 CCC or lower 50 50 The ratings distribution of general account portfolios of Aegon's major reporting units, excluding reinsurance assets, are presented in the table that follows, organized by rating category and split by assets that are valued at fair value and assets that are valued at amortized cost. Aegon uses a composite rating based on a combination of the external ratings of S&P, Moody's, Fitch and National Association of Insurance Commissioners (NAIC which is for US only) and internal ratings. The rating used is the lower of the external rating and the internal rating. Americas United Kingdom International Asset Management Total 2023 1) Amor- Amor- Amor- Amor- Amor- Total Financial tized tized tized tized tized Fair carrying assets cost Fair value cost Fair value cost Fair value cost Fair value cost value value AAA 947 6,836 - 38 - 35 52 123 998 7,033 8,031 AA 3,930 9,191 - 514 - 161 - - 3,930 9,866 13,796 A 4,485 19,474 - 220 1 791 - - 4,486 20,486 24,972 BBB 785 17,679 - 124 - 466 - - 803 18,269 19,072 BB 33 1,084 - 1 - 41 - - 33 1,126 1,160 B 2 570 - - - 9 - - 2 579 581 CCC or lower - 986 - - - 6 - - - 992 992 Assets not rated - 4,444 - 797 - 4 - 1 - 5,286 5,286 Total 10,182 60,264 - 1,695 1 1,514 52 124 10,253 63,638 73,891 ECL on financial assets (26) (228) - - - (10) - - (26) (238) (263) On December 31, 2023 10,156 60,264 - 1,695 1 1,514 52 124 10,227 63,638 73,865 1 Includes investments of Holding and other activities. Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 183 Americas United Kingdom International Asset Management Total 2022 1) Amor- Amor- Amor- Amor- Amor- Total Financial tized tized tized tized tized carrying assets cost Fair value cost Fair value cost Fair value cost Fair value cost Fair value value AAA 1,484 12,243 - 55 - 91 - 135 1,522 12,523 14,046 AA 4,440 3,996 - 461 - 158 - - 4,440 4,615 9,055 A 3,775 20,233 - 262 7 921 - - 3,782 21,416 25,198 BBB 671 19,313 - 123 1 763 - - 672 20,198 20,870 BB 48 1,439 - 1 - 71 - - 48 1,512 1,560 B - 594 - - - 13 - - - 607 607 CCC or lower - 900 - - - 5 - - - 905 905 Assets not rated - 4,480 - 582 - - - 1 - 5,182 5,182 Total 10,417 63,200 - 1,483 9 2,021 - 136 10,464 66,959 77,423 ECL on financial assets (12) (264) - - - (12) - - (12) (277) (289) On December 31, 2022 10,406 63,200 - 1,483 9 2,021 - 136 10,453 66,959 77,412 1 Includes investments of Holding and other activities. The following table shows the credit quality of the reinsurance contracts included in the statement of financial position: Carrying value 2023 2022 AAA - - AA 1,245 1,609 A 14,089 14,322 Below A 4 5 Not rated 662 733 On December 31 16,000 16,669 4.2.4 Credit risk concentration The tables that follow present specific credit risk concentration information for general account financial assets. Of which past due Asset and / or Credit risk concentrations – debt securities and money United Interna- Manage- Total 2023 impaired market investments Americas Kingdom tional ment 1) assets Residential mortgage-backed securities (RMBSs) 933 - - - 933 (13) Commercial mortgage-backed securities (CMBSs) 2,216 73 34 - 2,323 (17) Asset-backed securities (ABSs) - CDOs backed by ABS, Corp. bonds, Bank loans 557 - 3 - 560 - ABSs – Other 2,905 53 28 52 3,037 (9) Financial - Banking 3,412 173 201 - 3,786 (14) Financial - Other 11,909 38 289 97 12,332 (33) Capital goods and other industry 3,443 24 143 - 3,609 (23) Communications & Technology 4,242 2 140 - 4,384 (30) Consumer cyclical 3,197 29 85 - 3,311 (20) Consumer non-cyclical 5,661 74 111 - 5,846 (24) Energy 2,821 20 55 - 2,896 (19) Transportation 1,633 - 30 - 1,663 (6) Utility 4,190 73 75 - 4,338 (10) Government bonds 7,349 338 265 17 7,969 (20) On December 31, 2023 54,467 898 1,458 166 56,988 (237) 1 Includes investments of Holding and other activities. About Aegon Governance and risk management Financial information Sustainability information 184 | Integrated Annual Report 2023 Of which past due Asset and / or Credit risk concentrations – debt securities and money United Interna- Manage- Total 2022 1) impaired market investments Americas Kingdom tional ment assets Residential mortgage-backed securities (RMBSs) 1,136 - - 5 1,141 (9) Commercial mortgage-backed securities (CMBSs) 2,707 94 37 - 2,838 - Asset-backed securities (ABSs) - CDOs backed by ABS, Corp. bonds, Bank loans 438 - 3 - 440 - ABSs – Other 2,400 53 15 9 2,478 (6) Financial - Banking 3,957 168 319 - 4,444 (14) Financial - Other 10,778 36 353 96 11,264 (31) Capital goods and other industry 3,769 22 132 - 3,923 (25) Communications & Technology 4,658 2 171 - 4,831 (51) Consumer cyclical 3,742 28 106 - 3,877 (25) Consumer non-cyclical 5,445 85 144 - 5,674 (47) Energy 3,205 19 102 - 3,326 (23) Transportation 1,728 - 43 - 1,771 (6) Utility 4,319 69 80 - 4,469 (11) Government bonds 7,962 323 488 17 8,790 (26) On December 31, 2022 56,243 901 1,994 128 59,265 (276) 1 Includes investments of Holding and other activities. Credit risk concentrations – Government bonds per United Asset country of risk Americas Kingdom International Management Total 2023 1) United States 6,632 - 62 - 6,694 Netherlands - - 2 - 2 United Kingdom - 289 - 17 307 Austria - - 10 - 10 Belgium - - 4 - 4 France - 28 8 - 36 Hungary 20 - 4 - 24 Indonesia 71 - - - 71 Luxembourg - - 1 - 1 Spain - - 153 - 153 Rest of Europe 46 - 13 - 58 Rest of world 581 21 8 - 610 On December 31, 2023 7,349 338 265 17 7,969 1 Includes investments of Holding and other activities. Credit risk concentrations – Government bonds per United Asset country of risk Americas Kingdom International Management Total 2022 1) United States 7,209 - 80 - 7,290 Netherlands - - - - - United Kingdom - 275 - 17 292 Austria - - 3 - 3 Belgium - - 3 - 3 France - 27 2 - 29 Hungary 18 - 4 - 22 Indonesia 82 - - - 82 Luxembourg - - 1 - 1 Spain - - 152 - 152 Rest of Europe 48 - 229 - 277 Rest of world 604 21 13 - 638 On December 31, 2022 7,962 323 488 17 8,790 1 Includes investments of Holding and other activities. Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 185 Government Corporate RMBSs Bonds bonds CMBSs ABSs Other Total 2023 1) AAA 166 503 2,462 3,915 7,046 AA 6,444 2,262 1,160 - 9,866 A 723 16,352 2,101 - 19,176 BBB 354 17,408 404 - 18,165 BB 205 838 78 - 1,121 B 69 496 30 - 596 CCC or lower 9 245 618 - 872 Assets not rated - 2 - 144 147 On December 31, 2023 7,969 38,106 6,853 4,059 56,988 1 Includes investments of Holding and other activities. 2 CNLP Ratings are used and are the lower of the Barclay’s Rating and the Internal Rating with the Barclay’s rating being a blended rating of S&P, Fitch, and Moody’s. Government Corporate RMBSs CMBSs Bonds bonds ABSs Other Total 2022 1) AAA 5,980 724 2,997 2,780 12,482 AA 1,243 2,484 815 - 4,541 A 753 16,180 1,960 - 18,894 BBB 538 19,312 306 - 20,156 BB 206 1,204 102 - 1,513 B 65 519 23 - 607 CCC or lower 4 207 694 - 905 Assets not rated - 15 - 152 167 On December 31, 2022 2) 8,790 40,645 6,897 2,933 59,265 1 Includes investments of Holding and other activities. 2 CNLP Ratings are used and are the lower of the Barclay’s Rating and the Internal Rating with the Barclay’s rating being a blended rating of S&P, Fitch, and Moody’s. Of which past due and / or Credit risk concentrations – United Asset impaired mortgage loans Americas Kingdom International Management Total 2023 assets Agricultural 46 - - - 46 - Apartment 5,365 - - - 5,365 (10) Industrial 410 - - - 410 - Office 1,300 - - - 1,300 (14) Retail 1,372 - - - 1,372 (1) Other commercial 1,663 - 1 - 1,664 - On December 31, 2023 10,156 - 1 - 10,156 (26) Of which past due and / or Credit risk concentrations – United Asset impaired mortgage loans Americas Kingdom International Management Total 2022 assets Agricultural 49 - - - 49 - Apartment 5,517 - - - 5,517 (4) Industrial 402 - - - 402 - Office 1,515 - - - 1,515 (7) Retail 1,465 - - - 1,465 (1) Other commercial 1,456 - 1 - 1,457 - On December 31, 2022 10,406 - 1 - 10,406 (12) About Aegon Governance and risk management Financial information Sustainability information 186 | Integrated Annual Report 2023 4.2.5 Unconsolidated structured entities Aegon's investments in unconsolidated structured entities such as RMBSs, CMBSs and ABSs and investment funds are presented in the line item "Investments" of the statement of financial position. Aegon's interests in these unconsolidated structured entities can be characterized as basic interests, Aegon does not have loans, derivatives, guarantees or other interests related to these investments. Any existing commitments such as future purchases of interests in investment funds are disclosed in note 39 Commitments and contingencies. For debt instruments, specifically for RMBSs, CMBSs and ABSs, the maximum exposure to loss is equal to the carrying amount which is reflected in the credit risk concentration table regarding debt securities and money market investments. To manage credit risk Aegon invests primarily in senior notes of RMBSs, CMBSs and ABSs. The composition of the RMBSs, CMBSs and ABSs portfolios of Aegon are widely dispersed looking at the individual amount per entity, therefore Aegon only has non-controlling interests in individual unconsolidated structured entities. Furthermore these investments are not originated by Aegon. Except for commitments as noted in note 39 Commitments and contingencies, Aegon did not provide, nor is required to provide financial or other support to unconsolidated structured entities. Nor does Aegon have intentions to provide financial or other support to unconsolidated structured entities in which Aegon has an interest or previously had an interest. For RMBSs, CMBSs and ABSs in which Aegon has an interest at reporting date, the following table presents total income received from those interests. The Investments column reflects the carrying values recognized in the statement of financial position of Aegon's interests in RMBSs, CMBSs and ABSs. Total income for the year ended December 31, 2023 December 31, 2023 Total gains and losses on sale of 2023 Interest income assets Total Investments Residential mortgage-backed securities 67 (15) 52 933 Commercial mortgage-backed securities 92 12 105 2,323 Asset-backed securities 40 14 54 560 ABSs - Other 134 57 191 3,037 Total 334 68 402 6,853 Total income for the year ended December 31, 2022 December 31, 2022 Total gains and losses on sale of 2022 Interest income assets Total Investments Residential mortgage-backed securities 104 26 130 1,141 Commercial mortgage-backed securities 120 (723) (603) 2,838 Asset-backed securities 25 (34) (9) 440 ABSs - Other 92 (416) (324) 2,478 Total 341 (1,148) (807) 6,897 4.2.6 Expected credit losses Measurement The estimation of credit exposure for risk management purposes is complex and requires the use of models, as the exposure varies with changes in market conditions, expected cash flows and the passage of time. The assessment of credit risk of a portfolio of assets entails further estimations as to the likelihood of defaults occurring, of the associated loss ratios and of default correlations between counterparties. Aegon measures credit risk using Probability of Default (PD), Exposure at Default (EAD) and Loss Given Default (LGD). This is similar to the approach used for the purposes of measuring the Expected Credit Loss (ECL) under IFRS 9. See section on ECL developments in the reporting period later in this note for more details. Losses as a result of credit risk are a natural part of investing in fixed-income securities. The amount of and compensation for this risk are related. A significant management measure to avoid excessive credit risk is to diversify and limit exposure to individual issuers. Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 187 a) Recognition of expected credit losses IFRS 9 outlines a "three-stage" model for impairment based on relative changes in credit quality since initial recognition: • a financial instrument that is not credit-impaired on initial recognition is classified in "Stage 1"; • if a significant increase in credit risk ("SICR") since initial recognition is identified, the financial instrument is moved to "Stage 2" but is not yet deemed to be credit-impaired (see “Significant increase in credit risk” for further details); • if the financial instrument is credit-impaired, the financial instrument is then moved to "Stage 3". Credit risk is continuously monitored by the Group in all the above stages. Financial instruments in Stage 1 have their Expected Credit Loss (ECL) measured at an amount equal to the portion of lifetime expected credit losses that result from default events possible within the next 12 months. Financial instruments in Stages 2 or 3 have their ECL measured based on expected credit losses on a lifetime basis. Purchased or originated credit-impaired financial assets are those financial assets that are credit-impaired on initial recognition. Their ECL is always measured on a lifetime basis. Stage 1 Stage 2 Stage 3 Purchased or Originated Impaired Under-performing Non-performing Credit Impared (POCI) ECL 12 month ECL Lifetime ECL Lifetime ECL Lifetime ECL Quantitative and Provision Trigger n.a. Qualitative Triggers Qualitative Triggers Qualitative Triggers Up to date and early > 30 DPD (rebuttable > 90 DPD (rebuttable Days Past Due ('DPD') Backstop arrears (< 30 DPD) presumption) presumption) n.a. Interest calculated on net carrying amount Interest calculated on Interest calculated on Interest calculated on using a credit-adjusted Interest Income gross carrying amount gross carrying amount net carrying amount effective interest rate 1 n.a. in above table should be read as “not applicable”. Following this assessment, IFRS 9 requires the incorporation of multiple, forward looking macro- scenarios to drive the ECL provision. IFRS 9 requires that the measurement of ECL represent an unbiased probability-weighted amount that is to be determined by: • evaluating a range of possible outcomes; • use reasonable and supportable information available without undue cost and effort about past events; • current conditions; and • forecasts of future economic conditions. When incorporating forward looking information, consideration should be given to the relevance of the information (and the availability of more relevant information) for each specific financial instrument or group of financial instruments. Forward looking information that is relevant for one financial instrument may not be relevant or as relevant for other financial instruments depending on the specific drivers of credit risk. To the extent relevant, forward-looking information used for the measurement of ECLs it needs to be consistent with that used for the assessment of a significant increase in credit risk. The models used by the Group generally employ a Probability of Default / Loss Given Default / Exposure at Default methodology; each model consists of multiple sub-models that are used to generate the measurement of expected credit loss. Credit losses are calculated as the product of projected PD, LGD and EAD and are discounted using an appropriate discount rate. The ECL is determined as the probability weighted discounted credit losses that are determined for different scenarios (i.e. base, positive, adverse). Given the need to adapt the models to the different portfolio characteristics, all ECL models have different key judgments and assumptions. As such, the below paragraphs outline the key judgements and assumptions made by the Group in addressing the key requirements on a model-by-model basis. The Group employs separate models to calculate ECL on each category of financial assets. About Aegon Governance and risk management Financial information Sustainability information 188 | Integrated Annual Report 2023 For bonds and private placements, the Group applies a global correlation model. It provides correlations of credit quality movements across different asset classes, linked with movements in the macro economy. Global correlation model is therefore used for determining the conditional PD and LGD, given a macroeconomic scenario. Unconditional PD and LGD curves are modelled with use of different methods for sovereign debt, corporate bonds and private placements. For commercial mortgage loans and mortgage-backed securities the parameters are estimated with commercial mortgage metrics which uses corporate bond PD and LGD estimates further adjusted with other assumptions based on debt service coverage and loan-to-value ratios. The Group applies a separate model for asset-backed securities, which pools the instruments based on the underlying collateral and estimates credit loss parameters collectively. Collateralized debt (loan) obligations (CDOs and CLOs) are special types of asset-backed securities to which a different set of models are applied depending on region of the exposure. b) Significant increase in credit risk Aegon considers a financial instrument to have experienced a significant increase in credit risk when one or more of the following quantitative, qualitative or backstop criteria have been met: Asset class Quantitative criteria Qualitative criteria Backstop criteria Relative change in Forward-in- Commercial mortgages Time Probability of Default None 60 days past due backstop Private loans Relative changes in rating Watchlist approach No other backstop applied Debt securities Relative changes in rating Watchlist approach No other backstop applied Structured finance Relative changes in rating Watchlist approach 30 days past due backstop Deposits with financial institutions Relative changes in rating Watchlist approach No other backstop applied Defined as for the respective loans to which the commitment Loan commitments relates Defined as for the respective loans to which the commitment Financial guarantees relates The quantitative factor(s) should indicate whether the credit risk of an instrument has increased significantly since initial recognition. When making this assessment, Aegon shall use the change in the risk of a default occurring over the expected life of the financial instrument. Aegon uses a mix of relative and absolute thresholds: • The relative threshold measures the relative increase in credit risk since origination. • The absolute threshold defines a stage for each rating and is mainly used when the rating at origination is not available or when an instrument is already in default. The relative thresholds are defined in two steps: • A PD-based statistical analysis is performed to determine an optimal PD threshold that provides the best predictor for default; • The PD-based thresholds are translated in rating-based rules, which are more intuitive and practically applicable. These PD thresholds can be translated into rating-based thresholds using standard Moody’s rating to PD mappings. The difference between the PD at origination and the PD corresponding to the threshold determines the number of notches that the rating must drop by. E.g. for a one year old instrument with a one year remaining maturity this gives the following result: Starting Rating Number of Notches Down 1/Aaa 2/Aa1 3/Aa2 4/Aa3 5/A1 6/A2 7/A3 8/Baa1 9/Baa2 10/Baa3 11/Ba1 12/Ba2 13/Ba3 6 5 4 3 Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 189 PD amounts used by Aegon are bunched into ranges in below table. Each range contains the minimum and maximum of PDs on both financial and corporate assets of a 1-10 year term. As Aegon US represents the Group the best, PD amounts of Americas is presented below. PD range 2023 Minimum Maximum AAA 0.0002 0.0024 AA 0.0003 0.0037 A 0.0007 0.0057 BBB 0.0020 0.0085 BB 0.0055 0.0085 B 0.0138 0.0308 CCC or lower 0.0205 1.0000 PD range 2022 Minimum Maximum AAA 0.0003 0.0016 AA 0.0004 0.0029 A 0.0011 0.0051 BBB 0.0030 0.0088 BB 0.0081 0.0172 B 0.0160 0.0436 CCC or lower 0.0279 1.0000 Quantitative criteria For debt securities, private loans, structured finance securities and deposits with financial institutions the relative change of the credit rating is used as primary indicator to assess significant increase in credit risk, for this purpose external credit ratings are used. Qualitative criteria For debt securities, private loans, structured finance securities and deposits with financial institutions the watchlist approach is applied as an additional qualitative criterion. The watchlist approach means exposure of instruments on the watchlist are intensively monitored. Financial assets are added to the watchlist based on if their relative change in fair value has surpassed a predetermined threshold: • The fair value either drops to 80% and below the (amortized) cost price and stays there for six months; or • The fair value falls by 20% over 3 months; or • The fair value falls to 60% and below the (amortized) cost price. In relation to debt securities and private loans, where a watchlist is used to monitor credit risk, this assessment is performed at the counterparty level and on a periodic basis. The criteria used to identify SICR are monitored and reviewed periodically for appropriateness by the Group. Backstop A backstop is applied to exposures considered to have experienced a significant increase in credit risk if the borrower is more than 30 days past due on its contractual payments in case of structured finance and 60 days in case commercial mortgage loans. No backstop is applied to the other asset classes. Aegon has used the low credit risk exemption for debt instruments. Debt instruments that have a credit rating which responds with "investment grade" (rating "BBB" or higher) are considered as having low credit risk. As such, external and internal credit ratings are used respectively for these assets to assess whether a significant increase in credit risk has occurred. Low credit risk exemption is applied for staging purposes on instruments rated BBB and higher. (IFRS 9 provides an exception for financial instruments that have low credit risk at the reporting date, commonly referred to as the “low credit risk exemption” or LCRE, it is an exception to the general model where entities have an option not to assess whether credit risk has increased significantly since initial recognition if the credit risk is considered low.) About Aegon Governance and risk management Financial information Sustainability information 190 | Integrated Annual Report 2023 Loan commitments and financial guarantees For loan commitments and financial guarantees, Aegon defines default in the same way as for the respective loan or financial instrument to which a commitment relates or a guarantee is issued for (considering the factors described above). c) Definition of default and credit-impaired assets Aegon assesses a financial instrument to be in default or credit-impaired using the following criteria: Asset class Quantitative criteria Qualitative criteria Commercial mortgages 90 days past due backstop Foreclosure Sale at material credit-related economic loss Debt securities and private loans 5 days past due backstop Rating falling to 'D' (external or internal) Breach of significant covenants without reasonably supportable waiver obtained Distressed restructuring taking place Bankruptcy or an equivalent of an injunction for the obligor was filed Obligor was classified as default internally Deposits with financial institution 5 days past due backstop Rating falling to 'D' (external or internal) Breach of significant covenants without reasonably supportable waiver obtained Distressed restructuring taking place Bankruptcy or an equivalent of an injunction for the obligor was filed Obligor was classified as default internally Structured securities 90 days past due backstop Rating falling to 'D' (external or internal) Loss coverage ratio (Ratio of credit-related losses to the par value of a debt security) is below 1 Receivables 90 days past due backstop Defined as for the respective loans to Defined as for the respective loans to which the commitment Loan commitments which the commitment relates relates Defined as for the respective exposures to which the financial Defined as for the respective exposures to which the financial Financial guarantee contracts guarantee relates guarantee relates Distressed restructuring means material forgiveness, or postponements of principal, interest, or where relevant, fees which is likely to result in a diminished financial obligation. In addition to the criteria included in the table above, Aegon identifies other indicators of unlikeliness to pay, which include but are not limited to the following: • a borrower’s sources of recurring income are no longer available to meet the payments of instalments; • there are justified concerns about a borrower’s future ability to generate stable and sufficient cash flows; • the borrower’s overall leverage level has significantly increased beyond applicable limits or there are justified expectations of such changes to leverage; • for the exposures to an individual: default of a company fully owned by a single individual where this individual provided the institution with a personal guarantee for all obligations of a company; • material fraud; or • death of a client. All the criteria above have been applied to the financial instruments held by Aegon and are consistent with the definition of default used for internal credit risk management purposes. The definition of default has been applied consistently to model the Probability of Default, Exposure at Default throughout the Aegon’s expected loss calculations. An instrument is considered to no longer be in default (i.e. to have "cured") when it no longer meets any of the default criteria for a consecutive period of six months and an assessment has shown the obligor is no longer unlikely to pay. This period of six months considers the likelihood of a financial instrument returning to default status after cure using different possible cure definitions. Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 191 d) Measuring ECL – inputs, assumptions and estimation techniques The ECL is measured on either a "12-month basis" (Stage 1) or "lifetime basis" (Stages 2 and 3), depending on whether a significant increase in credit risk has occurred since initial recognition or whether an asset is considered to be credit-impaired. The expected credit losses are the discounted product of the Probability of Default, Exposure at Default, and Loss Given Default, defined as follows: • The PD represents the likelihood of a borrower defaulting on its financial obligation (as per “Definition of default and credit- impaired” above), either over the next 12 months (12M PD), or over the remaining lifetime (Lifetime PD) of the obligation. • EAD is based on the amounts the Group expects to be owed at the time of default. • Loss Given Default represents Aegon’s expectation of the extent of loss on a defaulted exposure. LGD varies by type of counterparty, type and seniority of claim and availability of collateral or other credit support. LGD is expressed as a percentage loss per unit of exposure at the time of default. The discount rate used in the ECL calculation is the original effective interest rate or an approximation thereof. The lifetime PD is calculated for a financial instrument that results in default by summing the probabilities of all future developments which end-up in the ECL. All possible future developments are enumerated and for each future development a probability is calculated. The possibility of full prepayment is included among all possible future developments. For each possible future development the probability is estimated using statistical modeling techniques. Forward-looking economic information is included in determining the 12-month and lifetime ECL, and lifetime PD by using a set of variables describing the state of the macro economy as input in the calculation of the probability of default and prepayment. As described above, and subject to using a maximum of a 12-month PD for financial assets for which credit risk has not significantly increased, the Group measures ECL considering the risk of default over the maximum contractual period (including any borrower’s extension options) over which Aegon is exposed to credit risk, even if the Group considers a longer period. There have been no significant changes in estimation techniques or significant assumptions made during the reporting period. e) Forward-looking information incorporated in the ECL models The assessment of significant increase in credit risk (SICR) and the calculation of ECL both incorporate forward-looking information. Aegon has performed historical analysis and identified the key economic variables impacting credit risk and expected credit losses for each portfolio. These economic variables and their associated impact on the ECL and Lifetime PD vary by financial instrument. Expert judgment has also been applied in this process. Forecasts of these economic variables (the “base economic scenario”) give the best estimate view of the economy over the next five years. After five years, to project the economic variables out for the full remaining lifetime of each instrument, a mean reversion approach has been used, which means that economic variables tend to either a long run average rate (e.g. for unemployment) or a long run average growth rate (e.g. GDP) over a period of three years. Statistical regression analysis has been performed to understand the impact changes in these macro-economic variables have had historically on default and prepayment rates. Using the base scenario as a starting point, three macro-economic scenarios are generated by applying shocks to the macro- economic variables in a positive and negative direction, taking into account their correlation as historically observed, resulting in a positive, neutral and negative scenario. The shocks applied correspond to the historical average deviance from the long term mean observed in the best/worst 10% of the historically observed quarters. The ECL is calculated for each of the three scenarios, multiplied by the scenario weighting, and summed. The use of multiple economic scenarios ensures that the ECL represents the best estimate of expected credit loss and is not merely the credit loss in the most likely scenario. As with any economic forecasts, the projections and likelihoods of occurrence are subject to a high degree of inherent uncertainty, and therefore, the actual outcomes may be significantly different to those projected. The Group considers these forecasts to represent its best estimate of the possible outcomes. About Aegon Governance and risk management Financial information Sustainability information 192 | Integrated Annual Report 2023 Economic variable assumptions The most significant period-end assumptions used for the ECL estimate are set out below. The scenarios “base”, “upside”, and “downside” were used for all portfolios. Economic variable assumptions, December 31, 2023 2024 2025 2026 2027 Units Interest Rates: 10-Year Treasury Constant Interest rates Base 4.11 4.04 4.02 4.03 Maturities, (% p.a., NSA 1) ) Interest Rates: 10-Year Treasury Constant Interest rates Upside 4.21 4.13 4.02 4.03 Maturities, (% p.a., NSA 1) ) Interest Rates: 10-Year Treasury Constant Interest rates Downside 2.31 3.24 3.71 3.89 Maturities, (% p.a., NSA 1) ) Unemployment rate Base 4.03 4.06 3.97 3.94 (%, SA) Unemployment rate Upside 3.08 3.41 3.34 3.35 (%, SA) Unemployment rate Downside 7.56 6.90 5.70 4.88 (%, SA) Existing Single-Family Home Price: Median, House Price Index Base 400.12 393.70 394.21 403.50 (Ths. USD, SA) Existing Single-Family Home Price: Median, House Price Index Upside 419.87 423.62 428.16 439.72 (Ths. USD, SA) Existing Single-Family Home Price: Median, House Price Index Downside 339.91 347.29 352.66 363.59 (Ths. USD, SA) Domestic GDP Base 22,900.95 23,303.78 23,825.37 24,397.71 Bil. Ch. 2012 USD, SAAR 2) Domestic GDP Upside 23,354.42 23,883.09 24,451.63 25,020.82 Bil. Ch. 2012 USD, SAAR 2) Domestic GDP Downside 22,039.64 22,368.94 23,099.22 23,768.80 Bil. Ch. 2012 USD, SAAR 2) Standard & Poor's (S&P); Moody's Analytics Equity Base 4,672.66 4,796.24 5,043.19 5,368.63 Forecasted Standard & Poor's (S&P); Moody's Analytics Equity Upside 4,950.59 5,058.20 5,256.09 5,490.26 Forecasted Standard & Poor's (S&P); Moody's Analytics Equity Downside 2,904.90 3,226.25 3,942.26 4,603.90 Forecasted 1 NSA: National Security Agency 2 SAAR: Seasonally adjusted annual rate Economic variable assumptions, December 31, 2022 2023 2024 2025 2026 Units Interest Rates: 10-Year Treasury Constant Maturities, (% Interest rates Base 3.94 3.86 3.86 3.99 p.a., NSA 1) ) Interest Rates: 10-Year Treasury Constant Maturities, (% Interest rates Upside 4.04 3.96 3.86 3.98 p.a., NSA 1) ) Interest Rates: 10-Year Treasury Constant Maturities, (% Interest rates Downside 2.13 2.59 3.34 3.78 p.a., NSA 1) ) Unemployment rate Base 3.82 4.22 4.19 4.15 (%, SA) Unemployment rate Upside 3.04 3.33 3.59 3.53 (%, SA) Unemployment rate Downside 6.52 7.64 6.34 5.48 (%, SA) House Price Index Base 385.74 372.68 371.61 379.79 Existing Single-Family Home Price: Median, (Ths. USD, SA) House Price Index Upside 396.53 400.29 399.99 413.28 Existing Single-Family Home Price: Median, (Ths. USD, SA) House Price Index Downside 341.01 331.35 339.24 347.82 Existing Single-Family Home Price: Median, (Ths. USD, SA) Domestic GDP Base 20,410.05 20,741.30 21,301.03 21,891.77 Bil. Ch. 2012 USD, SAAR 2) Domestic GDP Upside 20,705.70 21,265.32 21,796.25 22,379.68 Bil. Ch. 2012 USD, SAAR 2) Domestic GDP Downside 20,009.19 19,956.30 20,566.77 21,238.89 Bil. Ch. 2012 USD, SAAR 2) Equity Base 4,343.49 4,498.93 4,655.70 4,905.28 Standard & Poor's (S&P); Moody's Analytics Forecasted Equity Upside 4,690.53 4,727.85 4,923.08 5,047.37 Standard & Poor's (S&P); Moody's Analytics Forecasted Equity Downside 3,062.99 2,836.89 3,326.54 4,000.34 Standard & Poor's (S&P); Moody's Analytics Forecasted 1 NSA: National Security Agency 2 SAAR: Seasonally adjusted annual rate Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 193 The weightings assigned to each economic scenario were as follows: Weightings Base Upside Downside On December 31, 2023 40 30 30 On December 31, 2022 40 30 30 Other forward-looking considerations not otherwise incorporated within the above scenarios, such as the impact of any regulatory, legislative or political changes, have also been considered, but are not deemed to have a material impact, and therefore, no adjustment has been made to the ECL for such factors. This process is reviewed and monitored for appropriateness on a quarterly basis. f) Write-off policy The Group writes-off financial assets, in whole or in part, when it has exhausted all practical recovery efforts and has concluded there is no reasonable expectation of recovery. Indicators that there is no reasonable expectation of recovery include (i) ceasing enforcement activity; and (ii) where Aegon’s recovery method is foreclosing on collateral and the value of the collateral is such that there is no reasonable expectation of recovering in full. The Group may write-off financial assets that are still subject to enforcement activity. The outstanding contractual amounts of such assets written-off during 2023 is not material. The Group still seeks to recover amounts it is legally owed in full, but which have been partially written off due to no reasonable expectation of full recovery. g) Modification of financial assets The Group has the option to modify the terms of loans provided to customers due to commercial renegotiations, or for distressed loans, with a view to maximizing recovery. Such restructuring activities include extended payment term and penalty interest arrangements. Restructuring policies and practices are based on indicators or criteria which, in the judgment of management, indicate that payment will most likely continue. These policies are kept under continuous review. The risk of default of such assets after modification is assessed at the reporting date and compared with the risk under the original terms at initial recognition, when the modification is not substantial and so does not result in derecognition of the original asset. The Group monitors the subsequent performance of modified assets. Aegon may determine that the credit risk has significantly improved after restructuring, so that the assets are moved from Stage 3 or Stage 2 (Lifetime ECL) to Stage 1 (12-month ECL) (see note 4.2.6(a) for details of the Group ECL staging classification). This is only the case for assets which have performed in accordance with the new terms for three consecutive months or more. The gross carrying amount of such assets held on December 31 2023 was EUR 0 million (2022: EUR 0 million). ECL developments in the reporting period Aegon regularly monitors industry sectors and individual debt securities for sources of changes in the ECL allowance. These sources may include one or more of the following: • Transfers between Stages 1, 2 and 3 due to financial instruments experiencing significant increases (or decreases) of credit risk or becoming credit-impaired in the period, and the consequent “step up” (or “step down”) between 12-month and lifetime ECL; • Additional allowances for new financial instruments recognized during the period, as well as releases for financial instruments de-recognized in the period; Impact on the measurement of ECL due to changes in PDs, EADs and LGDs in the period, arising from regular refreshing of inputs to models; • Impacts on the measurement of ECL due to changes made to models and assumptions; • Discount unwind within ECL due to the passage of time, as ECL is measured on a present value basis; • Foreign exchange retranslations for assets denominated in foreign currencies and other movements; and, • Financial assets derecognized during the period and write-offs of allowances related to assets that were written off during the period. About Aegon Governance and risk management Financial information Sustainability information 194 | Integrated Annual Report 2023 In addition, for asset-backed securities, cash flow trends and underlying levels of collateral are monitored. Furthermore, quality ratings of investment portfolios are based on a composite of the main rating agencies (S&P, Moody’s and Fitch) and Aegon’s internal rating of the counterparty. The following tables explain the changes in the loss allowance changes between the beginning and the end of the annual period due to these factors: 2023 ECL staging Stage 1 Stage 2 Stage 3 Lifetime ECL not credit- Lifetime ECL Purchased Debt securities 12-month ECL impaired credit-impaired credit impaired Total Loss allowance on January 1 (156) (32) (86) (1) (276) Transfers: - Transfer from Stage 1 to Stage 2 2 (2) - - - - Transfer from Stage 1 to Stage 3 2 - (2) - - - Transfer from Stage 2 to Stage 1 (3) 3 - - - - Transfer from Stage 2 to Stage 3 - 3 (3) - - - Transfer from Stage 3 to Stage 2 - (4) 4 - - - Transfer from Stage 3 to Stage 1 (39) - 39 - - Impact on year-end ECL of exposures transferred between stages during the year 36 (2) (39) - (5) Financial assets derecognized during the period 26 3 44 - 73 New financial assets originated or purchased (16) (1) (9) - (26) Change in models (5) 6 (14) (1) (13) Net exchange differences 5 1 2 - 9 Loss allowance on December 31 (147) (25) (64) (2) (238) 2022 ECL staging Stage 1 Stage 2 Stage 3 Lifetime ECL not credit- Lifetime ECL Purchased Debt securities 12-month ECL impaired credit-impaired credit impaired Total Loss allowance on January 1 (161) (13) (38) (2) (214) Transfers: - Transfer from Stage 1 to Stage 2 7 (7) - - - - Transfer from Stage 1 to Stage 3 3 - (3) - - - Transfer from Stage 2 to Stage 1 (10) 10 - - - - Transfer from Stage 2 to Stage 3 - 1 (1) - - - Transfer from Stage 3 to Stage 2 - (8) 8 - - - Transfer from Stage 3 to Stage 1 (21) - 21 - - Impact on year-end ECL of exposures transferred between stages during the year 26 (16) (82) - (72) Financial assets derecognized during the period 33 6 20 - 58 New financial assets originated or purchased (29) (2) (24) - (56) Change in models 5 (2) 16 1 20 Net exchange differences (11) (1) (2) - (13) Transfers to disposal groups 1 - - - 1 Loss allowance on December 31 (156) (32) (86) (1) (276) The ECL allowance for debt securities measured at FVOCI of EUR 237 million (December 2022: EUR 276 million) does not reduce the carrying amount of these investments (which are measured at fair value) but gives rise to an equal and opposite gain in OCI. Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 195 Expected credit losses on mortgage loans increased by EUR (14) million to EUR (26) million as per December 2023 (2022: (12) million). The increase in expected credit losses was mainly due to Change in models (14) million (2022: EUR 10 million). The majority of the expected credit losses recognized are in Stage 1 EUR (24) million (2022: EUR (12) million). In 2022 all Private loans and Other loans and relared expected credit losses were transferred to disposal groups. Upon completion of the a.s.r. transaction all Private loans and Other loans and related expected credit losses were derecognized. Based on the tables above, the following is a reconciliation of the loss allowance movements with an impact on the income statement with the net impairment charge presented in the income statement. Other represents impairment charges on asset types which are not individually material. 2023 2022 Mortgage loans measured at amortized cost (15) 10 Debt securities measured at FVOCI (44) (108) Other (60) (41) Net impairment charge in P&L (119) (138) The following table further explains changes in the gross carrying amount / market value of the financial assets and their significance to the changes in the loss allowance for the same portfolio as discussed above: 2023 ECL staging Stage 1 Stage 2 Stage 3 Lifetime ECL not credit- Lifetime ECL Purchased Mortgage loans 12-month ECL impaired credit-impaired credit impaired Total Gross carrying amount on January 1 10,416 2 - - 10,418 Transfers: - Transfer from Stage 1 to Stage 2 (39) 39 - - - Financial assets derecognized during the period other than write-offs (566) (5) - - (571) New financial assets originated or purchased 691 - - - 691 Net exchange differences (354) (1) - - (355) Gross carrying amount on December 31 10,147 35 - - 10,182 (-) Expected credit losses on December 31 (24) (1) - - (26) Net carrying amount on December 31 10,123 33 - - 10,156 About Aegon Governance and risk management Financial information Sustainability information 196 | Integrated Annual Report 2023 2022 ECL staging Stage 1 Stage 2 Stage 3 Lifetime ECL not credit- Lifetime ECL Purchased Mortgage loans 12-month ECL impaired credit-impaired credit impaired Total Gross carrying amount on January 1 24,032 391 14 - 24,437 Transfers: - Transfer from Stage 1 to Stage 2 (508) 508 - - - - Transfer from Stage 1 to Stage 3 (1) - 1 - - - Transfer from Stage 2 to Stage 1 29 (29) - - - Financial assets derecognized during the period other than write-offs (2,456) (62) (3) - (2,521) New financial assets originated or purchased 3,738 109 - - 3,848 Amortizations through income statement (2) - - - (2) Realized gains and losses through income statement 36 - - - 36 Net exchange differences 615 2 - - 617 Other movements (1,474) - - - (1,474) Transfer to/from other headings (2) - - - (2) Transfers to disposal groups (13,590) (918) (13) - (14,521) Gross carrying amount on December 31 10,416 2 - - 10,418 (-) Expected credit losses on December 31 (12) - - - (12) Net carrying amount on December 31 10,405 2 - - 10,407 Other movements includes the elimination of movements connected to Aegon the Netherlands after the completion of the sale. 2023 ECL staging Stage 1 Stage 2 Stage 3 Lifetime ECL not credit- Lifetime ECL Purchased Debt securities 12-month ECL impaired credit-impaired credit impaired Total Gross carrying amount on January 1 50,666 413 403 125 51,607 Transfers: - Transfer from Stage 1 to Stage 2 (80) 80 - - - - Transfer from Stage 1 to Stage 3 (45) - 45 - - - Transfer from Stage 2 to Stage 3 - (23) 23 - - - Transfer from Stage 3 to Stage 2 - 6 (6) - - - Transfer from Stage 2 to Stage 1 76 (76) - - - - Transfer from Stage 3 to Stage 1 59 - (59) - - Financial assets derecognized during the period other than write-offs (7,836) (83) (111) (27) (8,057) New financial assets originated or purchased 3,672 37 22 - 3,731 Unrealized gains/losses through equity 1,488 16 1 (10) 1,495 Amortizations through income statement 113 - 19 17 148 Net exchange differences (1,637) (13) (12) (4) (1,666) Other movements (9) - - - (9) Transfer to/from other headings (6) - - - (6) Gross carrying amount on December 31 46,461 357 325 100 47,242 Expected credit losses on December 31 (147) (25) (64) (2) (237) Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 197 2022 ECL staging Stage 1 Stage 2 Stage 3 Lifetime ECL not credit- Lifetime ECL Purchased Debt securities 12-month ECL impaired credit-impaired credit impaired Total Gross carrying amount on January 1 70,132 259 433 150 70,974 Transfers: - Transfer from Stage 1 to Stage 2 (228) 228 - - - - Transfer from Stage 1 to Stage 3 (77) - 77 - - - Transfer from Stage 2 to Stage 3 - (15) 15 - - - Transfer from Stage 3 to Stage 2 - 2 (2) - - - Transfer from Stage 2 to Stage 1 33 (33) - - - - Transfer from Stage 3 to Stage 1 6 - (6) - - Financial assets derecognized during the period other than write-offs (11,855) (47) (112) (30) (12,043) New financial assets originated or purchased 6,411 45 45 - 6,501 Unrealized gains/losses through equity (16,599) (94) (123) (26) (16,842) Amortizations through income statement 267 2 38 20 327 Movements related to fair value hedges (12) - - - (12) Net exchange differences 4,525 15 29 10 4,580 Other movements (52) 50 10 - 7 Transfers to disposal groups (1,884) - - - (1,884) Gross carrying amount on December 31 50,666 413 403 125 51,607 Expected credit losses on December 31 (156) (32) (86) (1) (276) The total amount of undiscounted ECL at initial recognition for purchased or originated credit-impaired financial assets recognized during the period was EUR EUR 2 million (2022: EUR 1 million). Sensitivity on ECL to future-economic conditions ECL are sensitive to judgments and assumptions made regarding the formulation of forward looking scenarios and how such scenarios are incorporated into the calculations. Management performs a sensitivity analysis on the ECL recognized on material classes of its assets. As ECL is not material at the end of 2023 and 2022, sensitivity on ECL is being assessed to be not material for 2023 and 2022 either. 4.3 Market risk Market risk is the risk that changes in market prices (e.g. foreign exchange rates, interest rates) will affect the fulfillment cash flows of insurance and reinsurance contracts as well as the fair value or future cash flows of financial instruments. The objective of market risk management is to control exposures within acceptable parameters while optimizing the return on risk. Aegon’s management of market risk comprises equity price risk, interest rate risk and currency risk. 4.3.1 Equity market risk and other investments risk Fluctuations in the equity, real estate and capital markets have affected Aegon's profitability, capital position and sales of equity related products in the past and may continue to do so. Exposure to equity, real estate and capital markets exists in both assets and liabilities. Asset exposure exists through direct equity investment, where Aegon bears all or most of the volatility in returns and investment performance risk. Equity market exposure is also present in insurance and investment contracts for policyholders where funds are invested in equities, backing variable annuities, unit-linked products and mutual funds. Although most of the risk remains with the policyholder, lower investment returns can reduce the asset management fee earned by Aegon on the asset balance in these products. In addition, some of this business has minimum return or accumulation guarantees. In 2021, Transamerica expanded its dynamic hedge program to variable annuities with guaranteed minimum death benefit riders (GMDB) and remaining policies with guaranteed minimum income (GMIB) riders. This builds on the effective dynamic hedge program of policies with guaranteed minimum withdrawal benefits (GMWB). The dynamic hedge program covers the equity risks (and interest rate risk) embedded in the guarantees of its entire variable annuity portfolio. Dynamic hedging stabilizes cash flows and reduces sensitivities to changes in equity markets (and interest rates) on an economic basis. About Aegon Governance and risk management Financial information Sustainability information 198 | Integrated Annual Report 2023 The equity, real estate and other non-fixed-income portfolio of Aegon is as follows: Asset Holding United Interna- Manage- and other Total Equity, real estate and non-fixed income exposure Americas Kingdom tional ment activities 2023 1) Equity funds 133 - - 9 - 141 Common shares 1) 106 14 5 - - 126 Preferred shares 29 - - - - 29 Investments in real estate 38 - 17 - - 55 Hedge funds 6 - - - - 6 Other alternative investments 2,404 - - - - 2,404 Other financial assets 1,856 772 4 1 - 2,633 On December 31 4,573 786 27 10 - 5,395 1 Common shares in Holding and other activities includes the elimination of treasury shares in the general account for an amount of EUR nil million. Asset Holding United Interna- Manage- and other Equity, real estate and non-fixed income exposure Americas Kingdom tional ment activities Total 2022 1) Equity funds 141 - 3 7 - 151 Common shares 1) 148 25 5 - 1 179 Preferred shares 26 - - - - 26 Investments in real estate 42 - 17 - - 59 Hedge funds 10 - - - - 10 Other alternative investments 2,169 - - - - 2,169 Other financial assets 1,904 531 5 1 - 2,441 On December 31 4,440 556 30 9 1 5,035 1 Common shares in Holding and other activities includes the elimination of treasury shares in the general account for an amount of EUR nil million. United Asset Market risk concentrations – shares Americas Kingdom International Management Total 2023 Communication 2 - - - 2 Consumer 4 - - - 4 Financials 136 - 5 - 142 Funds 30 14 - - 45 Industries 11 - - - 11 Other 84 - 4 9 97 On December 31 267 14 10 9 300 United Asset Market risk concentrations – shares Americas Kingdom International Management Total 2022 Communication 2 - - - 2 Consumer 13 - - - 13 Financials 154 - 5 - 159 Funds 19 25 - - 45 Industries 4 - - - 4 Other 123 - 4 7 135 On December 31 315 25 10 7 358 Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 199 The table that follows sets forth the closing levels of certain major indices at the end of the last five years. 2023 2022 2021 2020 2019 S&P 500 4,770 3,840 4,766 3,756 3,231 Nasdaq 15,011 10,466 15,645 12,888 8,973 FTSE 100 7,733 7,452 7,385 6,461 7,542 AEX 787 689 798 625 605 An analysis of Aegon’s sensitivity to a 10% and 25% increase or decrease in equity prices at the reporting date, assuming that all other variables remain constant, is presented below. 2023 2022 Shareholders’ Shareholders’ Estimated approximate effects on: CSM Net result equity CSM Net result equity Equity 10% increase Financial instruments (5) (13) (10) 29 Insurance and reinsurance assets - (271) (265) - (325) (320) Insurance and reinsurance liabilities 310 422 397 291 415 397 Equity 10% decrease Financial instruments 4 11 16 (28) Insurance and reinsurance assets - 229 225 - 344 340 Insurance and reinsurance liabilities (316) (465) (431) (274) (522) (509) Equity 25% increase Financial instruments (31) (50) (43) 59 Insurance and reinsurance assets - (737) (721) - (699) (690) Insurance and reinsurance liabilities 775 1,035 989 723 917 872 Equity 25% decrease Financial instruments 35 53 55 (53) Insurance and reinsurance assets - 965 945 - 1,010 997 Insurance and reinsurance liabilities (804) (1,499) (1,434) (618) (1,539) (1,505) Equity sensitivities on CSM mainly relate to VFA products in US and UK and reflect the impact on the present value of future fee income triggered by changes in underlying asset values due to market changes. Equity sensitivities on Net result and Shareholders' equity are not symmetric for increases and decreases of equity markets. This is mainly driven by the hedged VFA products within Variable Annuities in the US. In our sensitivity modelling we assume a level of hedge ineffectiveness thus generating a negative net impact here for both increased and decreased equity markets. 4.3.2 Interest rate risk Aegon bears interest rate risk with many of its products. In cases where cash flows are highly predictable, investing in assets that closely match the cash flow profile of the liabilities can offset this risk. For some Aegon country units, local capital markets are not well developed, which prevents the complete matching of assets and liabilities for those businesses. For some products, cash flows are less predictable as a result of policyholder actions that can be affected by the level of interest rates. In periods of rapidly increasing interest rates, policy loans, surrenders and withdrawals may increase. Premiums in flexible premium policies may decrease as policyholders seek investments with higher perceived returns. This activity may result in cash payments by Aegon requiring the sale of invested assets at a time when the prices of those assets are adversely affected by the increase in market interest rates; this may result in realized investment losses. These cash payments to policyholders result in a decrease in total invested assets and a decrease in net result. During periods of sustained low interest rates, Aegon may not be able to preserve margins as a result of minimum interest rate guarantees and minimum guaranteed crediting rates provided on policies. Also, investment earnings may be lower because the interest earnings on new fixed-income investments are likely to have declined with the market interest rates. Mortgage loans and redeemable bonds in the investment portfolio are more likely to be repaid as borrowers seek to borrow at lower interest rates and Aegon may be required to reinvest the proceeds in securities bearing lower interest rates. Accordingly, net About Aegon Governance and risk management Financial information Sustainability information 200 | Integrated Annual Report 2023 result declines as a result of a decrease in the spread between returns on the investment portfolio and the interest rates either credited to policyholders or assumed in reserves. Aegon manages interest rate risk closely, taking into account all the complexity regarding policyholder behavior and management action. Aegon employs sophisticated interest rate measurement techniques and actively uses derivatives and other risk mitigation tools to closely manage its interest rate risk exposure. Aegon operates an Investment & Counterparty Risk policy that limits the amount of interest rate risk to which the Group is exposed. All derivative use is governed by Aegon's Derivative Use Policy. A detailed description on the use of derivatives within Aegon is included in note 20 Derivatives. In 2020 Transamerica commenced a multi-year plan to gradually reduce its economic interest rate risk, primarily by lengthening the duration of the assets to provide a closer match to the liability duration and extending the existing forward starting swap program. The program has been completed in 2022. Furthermore, in 2021, Transamerica expanded its dynamic hedge program to variable annuities with guaranteed minimum death benefit riders (GMDB) and remaining policies with guaranteed minimum income (GMIB) riders. This builds on the effective dynamic hedge program of policies with guaranteed minimum withdrawal benefits (GMWB). The dynamic hedge program covers the interest rate (and equity risks) embedded in the guarantees of its entire variable annuity portfolio. Dynamic hedging stabilizes cash flows and reduces sensitivities to changes in interest rates (and equity markets) on an economic basis. The following table shows interest rates at the end of each of the last five years. 2023 2022 2021 2020 2019 3-month US LIBOR 5.59% 4.77% 0.21% 0.24% 1.91% 3-month EURIBOR 3.91% 2.13% (0.57%) (0.55%) (0.38%) 10-year US Treasury 3.86% 3.83% 1.78% 0.91% 1.91% 10-year Dutch government 2.32% 2.91% (0.03%) (0.48%) (0.06%) An analysis of Aegon’s sensitivity to a 100 basis points parallel increase or decrease in market interest rates at the reporting date, assuming that all other variables remain constant, is presented below: 2023 2022 Sharehold- Sharehold- Estimated approximate effects on: CSM Net result ers’ equity CSM Net result ers’ equity 100 bps increase - Yield curve Financial instruments (114) (652) (153) (605) Insurance and reinsurance assets (4) (1,029) (3,876) (2) (1,217) (4,190) Insurance and reinsurance liabilities 126 1,008 4,158 185 1,149 4,123 100 bps decrease - Yield curve Financial instruments 35 655 55 570 Insurance and reinsurance assets 6 1,258 4,625 4 1,482 5,149 Insurance and reinsurance liabilities (133) (1,306) (5,303) (208) (1,480) (5,527) The exposures of our different products vary and in particular we have a number of asymmetric exposures. This is mainly explained by some of the US products: • For a number of products (e.g. our Stable Value Solutions and parts of the Universal Life products) we have stable surrender values alongside stable crediting rates which mean that as interest rates rises it becomes more attractive in the short term for customers to lapse their policies and due to the market movements this leads to increased losses. There are also asymmetries from accounting rules of IFRS, where decreases in interest rates which turn SVS liabilities negative will be floored at zero based on IFRS 9 rules applied to these contracts. • For other longer duration products such as Long Term Care and Unit Linked products with Non Lapse or secondary guarantees, we have a natural convexity, meaning we are more exposed to interest rates falling, which results in adverse sensitivities on these products than to interest rates rising which are positive. This is because we still expect to receive premiums over the next 10 to 20 years but will continue to pay claims for many years thereafter. Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 201 The interaction of these two factors with the more symmetrical exposures on other products results in our overall sensitivities showing an adverse impact to both rising and falling interest rates. Risks and risks management arising from financial instruments subject to interest rate benchmark reform The future of IBORs (Interbank Offered Rates) such as EURIBOR, EONIA and LIBOR has been a major topic on the global agenda since the G20 asked the Financial Stability Board (FSB) to undertake a fundamental review of leading interest rate benchmarks in 2013. The FSB proposed new standards to reform interest rate benchmarks and the use of transaction-based input data instead of non-transactional/panel input data. In the EU this is adopted in the new Benchmark Regulation (BMR) which stipulates that from January 2020 only BMR compliant benchmarks may be used within the EU. In order to prepare for the IBOR transition all Aegon units have written transition plans containing among others project solutions and actions, timelines and ownership to ensure timely preparation and implementation. Actions have been completed in accordance with these transition plans. There are no plans for the discontinuation for EURIBOR and appropriate fallback language has been implemented for derivatives via the International Swaps and Derivatives Association ("ISDA") fallback protocol and rulebook changes by the clearing houses. In July 2020 the discount rates of EUR cleared derivatives switched from EONIA to €STR which impacted the valuation of derivatives for which compensation was exchanged. All EUR Credit Support Annex ("CSA") which have positions outstanding have been amended from EONIA to €STR discounting. In the United States, the cleared market has switched discount rates from Fed Funds to SOFR in October 2020. The switch in discount rates is expected to lead to increased liquidity in the new risk free rates. Aegon recognizes that the reform of IBORs and any transition to replacement rates entail risks for all our businesses across our assets and liabilities. These risks include, but are not limited to: • Legal risks, as Aegon is required to make changes to documentation for new and existing transactions, such as funding instruments issued with an IBOR reference and derivatives held with an IBOR reference; • Financial risks, arising from any changes in the valuation of financial instruments linked to benchmark rates, such as derivatives and floating rate notes, issued by, or invested in by Aegon; • Pricing risks, as changes to benchmark indices could impact pricing mechanisms on some funding instruments or investments; • Operational risks, due to the potential requirement to adapt informational technology systems, trade reporting infrastructure and operational processes; and • Conduct risks, relating to communication with potential impact on Aegon’s customers, and engagement during the transition period. Various supranational institutions, central banks, regulators, benchmark administrators and industry working groups play a role in the benchmark reform and the preparation for the replacement of IBORs. Although a lot of work has been done, there is still significant uncertainty around liquidity development, and the timetable and mechanisms for implementation, including application of spread adjustments to the alternative reference rates. Accordingly, it is not currently possible to determine whether, or to what extent, any such changes would affect Aegon. However, the implementation of alternative reference rates may have a material adverse effect on Aegon’s business, financial condition, customers, and operations. The table below summarize the exposures of non-derivative financial assets and non-derivative liabilities that yet have to transition to alternative benchmark rates. 2023 2022 Financial Financial Non derivative financial instruments to transition to alternative Financial assets liabilities Financial assets liabilities benchmark non-derivatives non-derivatives non-derivatives non-derivatives By benchmark rate GBP LIBOR 27 - 27 - USD LIBOR 66 - 814 1,218 Total 93 - 841 1,218 About Aegon Governance and risk management Financial information Sustainability information 202 | Integrated Annual Report 2023 During 2023 all derivative financial instruments with USD Libor as a benchmark rate, with a total nominal value of EUR 39,752, transitioned to an alternative benchmark rate. There are no remaining derivative financial instruments to be transitioned to an alternative benchmark rate. 4.3.3 Currency exchange rate risk As an international group, Aegon is subject to foreign currency translation risk. Foreign currency exposure exists mainly when policies are denominated in currencies other than the issuer's functional currency. Currency risk in the investment portfolios backing insurance and investment liabilities is managed using asset liability matching principles. Assets allocated to equity are kept in local currencies to the extent shareholders' equity is required to satisfy regulatory and self-imposed capital requirements. Therefore, currency exchange rate fluctuations will affect the level of shareholders' equity as a result of translation of subsidiaries into euro, the Group's presentation currency. Aegon holds the remainder of its capital base (perpetual capital securities, subordinated and senior debt) in various currencies in amounts that are targeted to correspond to the book value of the country units. This balancing mitigates currency translation impacts on shareholders' equity and leverage ratios. Aegon does not hedge the income streams from the main non-euro units and, as a result, earnings may fluctuate due to currency translation. As Aegon has significant business segments in the Americas and in the United Kingdom, the principal sources of exposure from currency fluctuations are from the differences between the US dollar and the euro and between the UK pound and the euro. Aegon may experience significant changes in net result and shareholders' equity because of these fluctuations. Aegon operates an Investment & Counterparty Risk Policy which applies currency risk exposure limits both at Group and regional levels, and under which direct currency speculation or program trading by country units is not allowed unless explicit approval has been granted by the Group Risk and Capital Committee and the CEO. Assets should be held in the functional currency of the business written or hedged back to that currency. Where this is not possible or practical, remaining currency exposure should be sufficiently documented and limits are placed on the total exposure at both group level and for individual country units. Information on Aegon's historical net result and shareholders' equity in functional currency are shown in the table below: 2023 2022 Net result Americas (in USD) (266) 562 United Kingdom (in GBP) 26 57 Equity in functional currency Americas (in USD) 3,690 3,456 United Kingdom (in GBP) 1,256 1,373 The summary quantitative information about Aegon’s exposure to currency risk arising from insurance and reinsurance contracts and financial instruments was as follows: 2023 2022 EUR GBP USD Other Total EUR GBP USD Other Total Financial instruments - assets 722 1,713 70,557 928 73,921 733 1,501 73,745 1,493 77,471 Financial instruments - liabilities 2,823 40,242 38,387 - 81,452 3,304 32,595 39,781 - 75,681 Insurance and reinsurance contract - assets 7 2 16,744 39 16,793 5 369 16,557 45 16,976 Insurance and reinsurance contract - liabilities 715 61,922 130,886 6,124 199,648 690 58,676 130,991 7,088 197,445 Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 203 The exchange rates for US dollar and UK pound per euro for each of the last five year ends are set forth in the table below: Closing rates 2023 2022 2021 2020 2019 USD 1.10 1.07 1.14 1.22 1.12 GBP 0.87 0.89 0.84 0.90 0.85 Aegon Group companies' foreign currency exposure from monetary assets and liabilities denominated in foreign currencies (that is, other than the entity's functional currency), is not material. Sensitivity analysis of net result and shareholders' equity to translation risk The sensitivity analysis in the following table shows an estimate of the translation effect of movements in the exchange rates of functional currencies of foreign subsidiaries against the euro presentation currency of the Group's financial statements, on net income and shareholders' equity. Estimated approximate Estimated approximate effects on shareholders' Movement of markets 1) effects on net income equity 2023 Increase by 15% of USD currencies relative to the euro (27) 769 Increase by 15% of GBP currencies relative to the euro (2) 264 Increase by 15% of non-euro currencies relative to the euro (49) 1,145 Decrease by 15% of USD currencies relative to the euro 20 (569) Decrease by 15% of GBP currencies relative to the euro 2 (195) Decrease by 15% of non-euro currencies relative to the euro 36 (847) 2022 Increase by 15% of USD currencies relative to the euro 116 761 Increase by 15% of GBP currencies relative to the euro 4 281 Increase by 15% of non-euro currencies relative to the euro 108 1,190 Decrease by 15% of USD currencies relative to the euro (86) (562) Decrease by 15% of GBP currencies relative to the euro (3) (208) Decrease by 15% of non-euro currencies relative to the euro (80) (880) 1 The effect of currency exchange movements is reflected as a one-time shift up or down in the value of the non-euro currencies relative to the euro on December 31. 4.4 Liquidity risk Liquidity risk is inherent in much of Aegon's business. Each asset purchased and liability incurred has its own liquidity characteristics. Some liabilities are surrenderable while some assets, such as privately placed loans, mortgage loans, real estate and limited partnership interests, have low liquidity. If Aegon requires significant amounts of cash on short notice in excess of normal cash requirements and existing credit facilities, it may have difficulty selling these investments at attractive prices or in a timely manner. Liquidity risk is also affected by the use of collateralized financial derivatives to mitigate other risks. Aegon operates a Liquidity Risk Policy under which country units are obliged to maintain sufficient levels of highly liquid assets to meet cash demands by policyholders and account holders over the next two years. Potential cash demands are assessed under a stress scenario including spikes in disintermediation risk due to rising interest rates and concerns over Aegon's financial strength due to multiple downgrades of the Group's credit rating. At the same time, the liquidity of assets other than cash and government issues is assumed to be severely impaired for an extended period of time. All legal entities and Aegon Group must maintain enough liquidity in order to meet all cash needs under this extreme scenario. Aegon held EUR 19,399 million of investments in cash, money market products and government bonds that are readily saleable or redeemable on demand, which excludes the investment of the disposal group (2022: EUR 17,166 million). The Group expects to meet its obligations, even in a stressed liquidity event, from operating cash flows and the proceeds of maturing assets as well as these highly liquid assets. Further, the Group has access to back-up credit facilities, as disclosed in note 31 Borrowings, amounting to EUR 2,623 million which were unused at the end of the reporting period (2022: EUR 3,435 million). About Aegon Governance and risk management Financial information Sustainability information 204 | Integrated Annual Report 2023 The maturity analysis below shows the remaining contractual maturities of each category of financial liabilities (including coupon interest). When the counterparty has a choice of when an amount is paid, the liability is included on the basis of the earliest date on which it can be required to be paid. Financial liabilities that can be required to be paid on demand without any delay are reported in the category "On demand." If there is a notice period, it has been assumed that notice is given immediately and the repayment has been presented at the earliest date after the end of the notice period. When the amount payable is not fixed, the amount reported is determined by reference to the conditions existing at the reporting date. For example, when the amount payable varies with changes in an index, the amount disclosed may be based on the level of the index at the reporting date. To manage the liquidity risk arising from financial liabilities, Aegon holds liquid assets comprising cash and cash equivalents and investment grade investment securities for which there is an active and liquid market. These assets can be readily sold to meet liquidity requirements. For this reason, Aegon believes that it is not necessary to disclose a maturity analysis in respect of these assets to enable users to evaluate the nature and extent of liquidity risk. Aegon's liquidity management is based on expected claims and benefit payments rather than on the contractual maturities. The projected cash benefit payments in the table below (maturity analysis - insurance and reinsurance contracts) are based on management's best estimates of the expected gross benefits and expenses, partially offset by the expected gross premiums, fees and charges relating to the existing business in force. Estimated cash benefit payments are based on mortality, morbidity and lapse assumptions based on Aegon's historical experience, modified for recently observed trends. Actual payment obligations may differ if experience varies from these assumptions. The cash benefit payments are presented on an undiscounted basis and are before deduction of tax and before reinsurance. The following table (maturity analysis - financial instruments) details the Group's liquidity analysis for its derivative financial instruments, based on the undiscounted contractual net cash inflows and outflows on derivative instruments that settle on a net basis, and the undiscounted gross inflows and outflows on those derivatives that require gross settlement. For maturity information on other obligations, please see note 39 Commitments and contingencies. Maturity analysis - insurance and reinsurance contracts The following tables provides a maturity analysis of Aegon’s insurance and reinsurance contracts, which reflects the dates on which the cash flows are expected to occur. The cash flows presented below represent the undiscounted best estimate liability for the relevant periods. Undiscounted best estimate liability (i.e. Remaining contractual undiscounted net < 1 yr 1 < 2 yrs 2 < 3 yrs 3 < 4 yrs 4 < 5 yrs > 5 yrs Total cash flows) amount amount amount amount amount amount amount 2023 Insurance contracts: - Direct participating contracts 8,737 8,287 8,186 7,823 7,187 127,351 167,571 - Without direct participation contracts 9,105 8,651 8,041 7,541 6,960 103,939 144,237 Investment contracts with DPF: - Direct participating contracts 1,717 1,637 1,788 1,732 1,511 21,407 29,793 Reinsurance contracts held, in a liability position 46 43 41 39 39 1,370 1,578 Total 19,605 18,618 18,056 17,136 15,698 254,067 343,179 2022 Insurance contracts: - Direct participating contracts 7,900 8,062 7,876 7,475 7,319 136,457 175,089 - Without direct participation contracts 4,313 3,619 3,350 3,217 3,201 141,794 159,494 Investment contracts with DPF: - Direct participating contracts 1,764 1,894 1,835 1,615 1,590 20,934 29,632 Reinsurance contracts held, in a liability position 18 18 18 18 19 782 874 Total 13,996 13,594 13,079 12,325 12,129 299,967 365,089 Notes to the consolidated financial statements Note 4 Integrated Annual Report 2023 | 205 < 1 yr 1 < 2 yrs 2 < 3 yrs 3 < 4 yrs 4 < 5 yrs > 5 yrs Total Expected release of risk adjustment amount amount amount amount amount amount amount 2023 Insurance contracts: - Direct participating contracts 30 35 32 29 29 413 568 - Without direct participation contracts 72 63 60 57 58 2,373 2,683 Investment contracts with DPF: - Direct participating contracts 9 12 10 8 9 81 128 - Without direct participation contracts - - - - - - - Reinsurance contracts held, in a liability position (12) (11) (11) (10) (10) (278) (332) Total 98 99 92 85 85 2,589 3,047 2022 Insurance contracts: - Direct participating contracts 28 28 25 25 25 383 514 - Without direct participation contracts 91 80 74 70 69 2,539 2,922 Investment contracts with DPF: - Direct participating contracts 9 9 7 8 7 69 109 - Without direct participation contracts - - - - - - - Reinsurance contracts held, in a liability position 5 4 3 3 3 83 101 Total 133 120 110 106 104 3,073 3,646 No amount of the insurance contract liabilities are payable on demand (2022: 0). Maturity analysis – financial instruments Maturity analysis – gross undiscounted contractual cash flows (for non-deriva- < 1 yr 1 < 2 yrs 2 < 3 yrs 3 < 4 yrs 4 < 5 yrs < 5 yrs Total tives) On demand amount amount amount amount amount amount amount 2023 Trust pass-through securities - 9 9 88 3 3 71 184 Subordinated loans - 111 83 83 83 63 3,158 3,579 Borrowings - 123 1,057 726 48 48 1,140 3,143 Investment contracts 34,464 40,059 11 8 110 23 74 74,749 Lease liabilities - 34 29 24 21 18 114 240 Other financial liabilities 4,582 930 52 7 - 4 - 5,575 2022 Trust pass-through securities - 10 10 10 92 3 77 200 Subordinated loans - 113 113 85 85 85 3,309 3,792 Borrowings - 1,312 155 2,867 61 47 594 5,036 Investment contracts 32,104 32,452 9 16 13 117 113 64,824 Lease liabilities - 35 32 26 21 19 117 251 Other financial liabilities 4,259 623 284 54 17 - 81 5,318 2023 Maturity analysis relating to derivatives 1) < 1 yr 1 < 2 yrs 2 < 3 yrs 3 < 4 yrs 4 < 5 yrs > 5 yr Total (Contractual cash flows), On demand amount amount amount amount amount amount amount Gross settled Cash inflows - 9,757 170 171 202 145 2,560 13,004 Cash outflows - (9,710) (121) (134) (191) (134) (2,458) (12,748) Net settled Cash inflows - 282 253 260 286 341 7,509 8,930 Cash outflows - (560) (224) (244) (266) (271) (12,248) (13,813) About Aegon Governance and risk management Financial information Sustainability information 206 | Integrated Annual Report 2023 2022 Maturity analysis relating to derivatives 1) < 1 yr 1 < 2 yrs 2 < 3 yrs 3 < 4 yrs 4 < 5 yrs > 5 yr Total (Contractual cash flows), On demand amount amount amount amount amount amount amount Gross settled Cash inflows - 15,315 156 146 155 188 2,570 18,530 Cash outflows - (15,250) (104) (103) (123) (180) (2,385) (18,146) Net settled Cash inflows - 1,552 1,295 1,060 964 933 10,039 15,843 Cash outflows - (1,937) (1,285) (1,037) (962) (934) (17,914) (24,068) 5 Segment information Aegon’s operating segments are based on the businesses as presented in internal reports that are regularly reviewed by the Executive Director which is regarded as the chief operating decision maker. All reportable segments are involved in insurance or reinsurance business, asset management or services related to these activities. The reportable segments are: • Americas: which covers business units in the United States, including any of the units’ activities located outside of the United States; • The Netherlands: which covered businesses activities from Aegon the Netherlands (no longer a reporting segment following the completion of the transaction with a.s.r.); • United Kingdom: which covers businesses activities from platform business and traditional insurance in the United Kingdom; • International: which covers operations in Spain & Portugal, China, Brazil, Bermuda, Hong Kong, and Singapore including any of the units’ activities located outside these countries; • Asset Management: which covers business activities from AAM Global Platforms and Strategic Partnerships; • Holding and other activities: which includes financing, employee and other administrative expenses of holding companies. Aegon’s segment information is prepared by consolidating on a proportionate basis Aegon’s joint ventures and associated companies except for its 29.99% stake in a.s.r.. The result of associate a.s.r. is included in Other income / (charges). Performance Measure Aegon uses the non-EU-IFRS performance measure operating result. Similar as under the previous accounting policies, operating result reflects Aegon’s profit before tax from underlying business operations and mainly excludes components that relate to accounting mismatches that are dependent on market volatility, updates to best estimate actuarial and economic assumptions and model updates or events that are considered outside the normal course of business. Aegon believes that its performance measure operating result provides meaningful information about the operating results of Aegon’s business, including insight into the financial measures that Aegon’s senior management uses in managing the business. While many other insurers in Aegon’s peer group present substantially similar performance measures, the performance measures presented in this document may nevertheless differ from the performance measures presented by other insurers. Notes to the consolidated financial statements Note 5 Integrated Annual Report 2023 | 207 The reconciliation from result before tax from continuing operations, being the most comparable EU-IFRS measure, to operating result is presented in the tables in this note. There have been changes in the calculation of the items excluded from operating result (fair value items, realized gains or losses on investments, impairment charges/reversals, other income or charges and share in earnings of joint ventures and associates - these items are further discussed below) due to the adoption of IFRS 9 and IFRS 17. For example: • Fair value items have reduced significantly, reflecting fewer accounting mismatches under the new accounting policies. • Realized gains/(losses) on investments now includes realized gains and losses on financial assets measured at amortized cost and financial assets classified at FVOCI. • Impairment losses and reversals of impairment losses reflect the change in ECL for financial assets. • Other non-operating results continue to include items that cannot be directly allocated to a specific line of business and items that are outside the normal course of business. It no longer includes all impacts of actuarial and economic assumption and model updates as most of these are recorded in CSM, but only: • the impact of changes in actuarial assumptions and model updates on onerous contracts, and • the impact of changes in financial assumptions and the passage of time on onerous groups of VFA contracts to which no risk mitigation is applied. Fair value items Fair value items include the following: • Over- or underperformance of investments and guarantees held at fair value for which management's best estimate investment return is included in operating result; • Hedge ineffectiveness on hedge transactions, fair value changes on economic hedges without natural offset in earnings and for which no hedge accounting is applied and fair value movements on real estate are included under fair value items; • Certain assets held by Aegon are carried at fair value and managed on a total return basis, with no offsetting changes in the valuation of related liabilities. These include assets such as investments in hedge funds, private equities, real estate (limited partnerships), convertible bonds and structured products; • Certain products offered by Aegon Americas contain guarantees and are reported on a fair value basis and include the total return annuities and variable annuities. The earnings on these products are impacted by movements in equity markets and risk-free interest rates. Short-term developments in the financial markets may therefore cause volatility in earnings; • Changes in value of VFA products that result in (a reversal of) onerous contracts; • Changes in discount rates for General model insurance contracts, including the revaluation of changes in non-financial assumptions and experience adjustments that adjust CSM to current interest rates. Other income / (charges) Other income / (charges) include the following: • Items which cannot be directly allocated to a specific line of business; • The impact of changes in actuarial assumptions and model updates on onerous contracts; • The impact of changes in financial assumptions and the passage of time on onerous groups of VFA contracts to which no risk mitigation is applied, and; • Items that are outside the normal course of business, including restructuring charges. In the Consolidated income statement, for onerous contracts, actuarial assumption and model updates are included in "Insurance service result". Restructuring charges are included in "Other operating expenses". Share in earnings of joint ventures and associates Earnings from Aegon’s joint ventures in China, India, Spain & Portugal, and Aegon’s associates in France and United Kingdom are reported as part of operating result. About Aegon Governance and risk management Financial information Sustainability information 208 | Integrated Annual Report 2023 Segment results The following table presents Aegon's segment results. Joint Asset Holding ventures and Income statement - The United Interna- Manage- and other Elimina- Segment associates Consoli- Operating result Americas Netherlands 1) Kingdom tional ment activities tions total eliminations dated Year ended December 31, 2023 Operating result 1,107 - 214 196 145 (173) 10 1,498 19 1,517 Fair value items 138 - (76) (1) (8) 24 (1) 76 9 85 Realized gains / (losses) on investments (683) - - 24 - - - (659) (30) (689) Impairment losses / (reversals) (62) - - (23) - (7) - (92) 2 (90) Non-operating items (607) - (76) (1) (8) 17 (1) (675) (19) (695) Other income / (charges) (961) (65) (85) (110) (31) 110 2 (1,140) (90) (1,230) Result before tax (460) (65) 52 85 106 (46) 11 (317) (91) (408) Income tax (expense) / benefit 214 - (23) (69) (36) 31 - 118 91 209 Net result (246) (65) 29 16 70 (14) 11 (199) - (199) Inter-segment operating result (569) (48) (75) 256 150 286 Revenues Insurance contracts revenue - Insurance contracts: direct part. 9,468 - 600 1,095 - - (51) 11,112 (1,490) 9,622 - Insurance contracts: without direct part. - - - 700 - - - 700 - 700 Investment contracts with discretionary participation features revenue - Insurance contracts: direct part. - - 64 - - - - 64 - 64 - Insurance contracts: without direct part. - - - - - - - - - - Insurance revenue 9,468 - 663 1,795 - - (51) 11,876 (1,490) 10,386 Interest revenue on financial instruments calculated using the effective interest method 3,108 - 58 87 2 90 (6) 3,339 (3) 3,336 Interest revenue on financial instruments measured at FVPL 339 - 486 1 - - - 826 - 826 Other investment income 14 - 1,818 104 14 498 (498) 1,950 (116) 1,833 Fee and commission income 1,653 - 214 34 632 - (158) 2,376 (215) 2,160 Other revenues - - - 37 1 - - 38 (38) - Total revenues 14,582 - 3,239 2,058 649 589 (713) 20,404 (1,862) 18,541 Inter-segment revenues 49 - - 1 172 500 1 The net result represents the standalone result of ‘The Netherlands’. After elimination, the remaining result is EUR (17). See note 45 Held for sale and discontinued operations for more details. On July 4, 2023, Aegon announced the completion of the combination of its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r., and the beginning of its asset management partnership with a.s.r. As part of the transaction, Aegon received EUR 2.2 billion in cash proceeds and almost a 30% stake in a.s.r. In light of the transaction, Aegon the Netherlands is no longer reported as a separate segment, and its first half 2023 result is included in Other charges in the income statement. The other charges of the Americas in 2023 are mainly due to unfavorable assumption updates and restructuring charges. Notes to the consolidated financial statements Note 5 Integrated Annual Report 2023 | 209 Joint Asset Holding ventures and Income statement - The United Interna- Manage- and other Elimina- Segment associates Consoli- Operating result Americas Netherlands 1) Kingdom tional ment activities tions total eliminations dated Year ended December 31, 2022 Operating result 1,433 - 211 202 193 (220) (17) 1,802 (59) 1,743 Fair value items (85) - (71) 38 (3) (21) (76) (218) 8 (209) Realized gains / (losses) on investments (518) - - 30 - 7 - (481) (16) (497) Impairment losses / (reversals) (78) - (11) (14) - (18) - (122) 1 (121) Non-operating items (681) - (83) 54 (3) (32) (76) (820) (7) (827) Other income / (charges) (117) (1,823) (64) 326 (19) (118) - (1,815) (19) (1,834) Result before tax 636 (1,823) 64 582 171 (371) (93) (834) (85) (919) Income tax (expense) / benefit (102) - 2 (57) (67) 68 - (156) 85 (71) Net result 533 (1,823) 67 526 104 (303) (93) (990) - (990) Inter-segment operating result (458) (94) (75) 236 188 203 Revenues Insurance contracts revenue - Insurance contracts: direct part. 10,174 - 628 967 - - (32) 11,736 (1,210) 10,526 - Insurance contracts: without direct part. - - - 651 - - - 651 - 651 Investment contracts with discretionary participation features revenue - Insurance contracts: direct part. - - 74 - - - - 74 - 74 - Insurance contracts: without direct part. - - - - - - - - - - Insurance revenue 10,174 - 701 1,618 - - (32) 12,461 (1,210) 11,251 Interest revenue on financial instruments calculated using the effective interest method 3,105 - 12 191 - 2 (5) 3,306 (3) 3,303 Interest revenue on financial instruments measured at FVPL 228 - 399 (3) - - - 624 - 624 Other investment income 32 - 1,530 100 12 425 (425) 1,673 (110) 1,564 Fee and commission income 1,756 - 223 62 693 - (187) 2,548 (254) 2,294 Other revenues - - - 25 5 - - 30 (30) - Total revenues 15,295 - 2,865 1,993 710 427 (648) 20,642 (1,607) 19,035 Inter-segment revenues 33 - - - 208 426 1 The net result represents the standalone result of ‘The Netherlands’. After elimination and considering the result included in the Holdings and other activities, the remaining result is EUR (1,746). See note 45 Held for sale and discontinued operations for more details The Americas recorded other charges of EUR 117 million in 2022 mainly due to unfavorable assumption updates and restructuring charges. About Aegon Governance and risk management Financial information Sustainability information 210 | Integrated Annual Report 2023 Operating result reconciliation The reconciliation from operating result to result before tax, being the most comparable EU-IFRS measure, is presented in the table below. For those items that cannot be directly reconciled to the respective notes, the explanation is provided below the table. Presentation Non-operating items and other income/ (charges) Note 2023 2022 Result before tax from continuing operations (391) 827 Elimination of share in earnings of joint ventures and associates (19) 59 Insurance revenue 6 (15) 1 Insurance service expenses 7 427 442 Net income / (expenses) on reinsurance held 8 (23) (40) Net fair value change of financial investments at fair value through profit or loss, other than derivatives 9.4 / 10.4 (224) 183 Net fair value change of derivatives (7) - Realized gains and losses on financial investments 9.4 / 10.4 683 670 Net fair value change on investments in real estate 9.4 / 10.4 (2) (1) Impairment (losses) reversals 9.5 / 10.5 90 121 Insurance finance income / (expenses) 9 375 (614) Net reinsurance finance income / (expenses) on reinsurance held 9 (85) 68 Investment contract income / (expenses) 10 (5) (2) Net fair value change on borrowings and other financial liabilities - (5) Fee and commission income 12 (11) (14) Commissions and expenses 13 596 378 Other income 14 (18) (341) Other charges 14 79 - Results of businesses disposed during reporting periods 48 70 Operating result 1,498 1,802 • Insurance service expenses are mainly driven by two items: • Assumption changes on onerous contracts amounting to a loss of EUR 497 million (2022: loss of EUR 93 million), which is included in Other income / (charges). • Change in value of VFA products that result in (a reversal of) onerous contracts, amounting to a gain of EUR 129 million (2022: loss of 273 million), which is included in Fair value items. • Net income / (expenses) on reinsurance held mainly consist of assumption changes that relate to (a reversal of) underlying onerous contracts, amounting to a gain of EUR 31 million (2022: gain of EUR 38 million), which is included in Other income / (charges). • Net fair value change of financial investments at fair value through profit or loss, other than derivatives reflects the over- or underperformance of investments and guarantees held at fair value for which the expecting long-term return is included in operating result. • Insurance finance income / (expenses) mainly relate to changes in discount rates, amounting to a loss of EUR 354 million (2022: a gain of EUR 614 million), which is included in Fair value items. • Net reinsurance finance income / (expenses) on reinsurance held relate to changes in discount rates, amounting to a gain of EUR 84 million (2022: loss of EUR 70 million), which is included in Fair value items. • Commissions and expenses, which are included in Other income / (charges), relate to items which can cannot be directly allocated to a specific line of business and restructuring charges. Notes to the consolidated financial statements Note 5 Integrated Annual Report 2023 | 211 Other selected income statement items Asset Holding United Interna- Manage- and other Americas Kingdom tional ment activities Total 2023 Amortization of deferred expenses and future servicing rights 24 2 1 6 - 33 Depreciation 64 12 5 2 14 97 Impairment losses / (reversals) on financial assets, excluding receivables 59 - - - - 59 Impairment losses / (reversals) on non- financial assets and receivables 32 - 21 - 7 60 2022 Amortization of deferred expenses and future servicing rights 34 2 3 - - 38 Depreciation 67 11 6 2 17 103 Impairment losses / (reversals) on financial assets, excluding receivables 78 - 13 - - 92 Impairment losses / (reversals) on non- financial assets and receivables 17 11 - - 18 46 Number of employees Asset Holding United Interna- Manage- and other Number of employees Americas Kingdom tional ment activities Total 2023 Number of employees - headcount 6,967 2,591 3,654 1,409 1,037 15,658 Of which Aegon's share of employees in joint ventures and associates 1) - 49 2,936 219 - 3,204 2022 Number of employees - headcount 6,153 2,621 4,281 1,464 958 15,478 Of which Aegon's share of employees in joint ventures and associates - 62 3,239 206 - 3,507 1 Excludes a.s.r. as the results of this associate is not included in Operating result About Aegon Governance and risk management Financial information Sustainability information 212 | Integrated Annual Report 2023 Summarized assets and liabilities per segment Asset Holding United Interna- manage- and other Elimina- Americas Kingdom tional ment activities tions Total 2023 Assets Cash and Cash equivalents 1,042 200 106 246 2,479 - 4,074 Assets held for sale - 432 - - - - 432 Investments 161,715 102,795 1,678 176 18 - 266,382 Investments in joint ventures - - 1,034 397 - - 1,430 Investments in associates - - 5 279 2,622 - 2,906 Reinsurance contract assets 16,563 2 5,656 - - (5,613) 16,608 Insurance contract assets 181 - 3 - - - 185 Deferred expenses 428 19 - - - - 447 Other assets 6,486 1,818 183 359 8,095 (7,823) 9,118 Total assets 186,415 105,265 8,664 1,457 13,215 (13,436) 301,581 Liabilities Reinsurance contract liabilities 396 - 211 - - - 608 Insurance contract liabilities 136,116 40,329 6,628 - - (5,626) 177,446 Investment contracts with discretionary participating features - 21,594 - - - - 21,594 Investment contracts without discretionary participating features 35,181 40,085 - - - - 75,266 Liabilities held for sale / disposal groups - 389 - - - - 389 Other liabilities 11,257 1,418 219 397 3,660 (228) 16,723 Total liabilities 182,950 103,815 7,058 397 3,660 (5,854) 292,026 The Asset Holding Nether- United Interna- manage- and other Elimina- Americas lands Kingdom tional ment activities tions Total 2022 Assets Cash and Cash equivalents 1,097 - 182 116 367 1,639 - 3,402 Assets held for sale - 88,440 - - - - - 88,440 Investments 160,624 - 91,463 2,497 136 39 - 254,759 Investments in joint ventures - - - 959 471 - - 1,430 Investments in associates - 11 - 20 129 16 (11) 165 Reinsurance contract assets 16,520 - 369 6,273 - - (6,223) 16,939 Insurance contract assets 36 - - - - - - 36 Deferred expenses 432 - 20 - - - - 452 Other assets 9,652 1,076 1,973 336 146 16,455 (14,774) 14,864 Total assets 188,362 89,527 94,007 10,201 1,249 18,148 (21,008) 380,487 Liabilities Reinsurance contract liabilities 62 - - 208 - - - 270 Insurance contract liabilities 137,195 (0) 37,621 7,570 - - (6,266) 176,120 Investment contracts with discretionary participating features - - 21,055 - - - - 21,055 Investment contracts without discretionary participating features 32,788 - 32,440 - - - - 65,227 Liabilities held for sale / disposal groups - 83,959 - - - - - 83,959 Other liabilities 14,920 934 1,344 281 424 7,213 (2,196) 22,922 Total liabilities 184,965 84,893 92,460 8,059 424 7,213 (8,462) 369,553 Amounts included in the tables on investments are presented on an EU-IFRS basis, which means that investments in joint ventures and associates are not consolidated on a proportionate basis. Instead, these investments are included on a single line using the equity method of accounting. Notes to the consolidated financial statements Note 5 Integrated Annual Report 2023 | 213 Investments Asset Holding United Interna- manage- and other Elimina- Americas Kingdom tional ment activities tions Total 2023 Shares 267 16,192 23 9 - - 16,491 Debt securities 47,547 6,916 1,295 52 - - 55,811 Unconsolidated investment funds 92,520 74,719 173 - - - 167,411 Loans 10,156 2,269 3 - 18 - 12,446 Other financial assets 11,187 2,266 166 115 - - 13,735 Investments in real estate 38 433 17 - - - 488 Total investments on balance sheet 161,715 102,795 1,678 176 18 - 266,382 Off-balance sheet investments third parties 225,090 135,270 3,711 195,304 - - 559,375 Total revenue-generating investments 386,806 238,064 5,389 195,480 18 - 825,757 Investments Financial assets measured at FVOCI Backing insurance contracts without direct participation 42,973 - 1,439 - - - 44,412 Backing investment contracts without direct participation 5,854 - - - - - 5,854 Non-insurance related assets - - 1 97 - - 98 Financial assets measured at FVPL Backing direct participation insurance contracts 67,532 40,008 173 - - - 107,714 Backing insurance contracts without direct participation 9,696 1,243 27 - - - 10,967 Backing direct participation investment contracts 24,988 22,771 - - - - 47,759 Backing investment contracts without direct participation 386 - 19 - - - 405 Non-insurance related assets 92 38,339 - 27 - - 38,458 Financial assets measured at amortized cost 10,156 - 1 52 18 - 10,227 Investments in real estate 38 433 17 - - - 488 Total investments on balance sheet 161,715 102,795 1,678 176 18 - 266,382 Investments in joint ventures - - 1,034 397 - - 1,430 Investments in associates - - 5 279 2,622 - 2,906 Other assets 24,700 2,470 5,948 606 10,575 (13,436) 30,863 Consolidated total assets 186,415 105,265 8,664 1,457 13,215 (13,436) 301,581 About Aegon Governance and risk management Financial information Sustainability information 214 | Integrated Annual Report 2023 The Asset Holding Nether- United Interna- manage- and other Elimina- Americas lands Kingdom tional ment activities tions Total 2022 Shares 315 - 15,518 21 7 1 - 15,863 Debt securities 51,008 - 6,455 1,864 15 - - 59,341 Unconsolidated investment funds 89,535 - 64,776 431 - - - 154,741 Loans 10,406 - 2,354 14 - 38 - 12,812 Other financial assets 9,318 - 1,917 150 114 - - 11,500 Investments in real estate 42 - 443 17 - - - 502 Total investments on balance sheet 160,624 - 91,463 2,497 136 39 - 254,759 Off-balance sheet investments third parties 216,060 - 122,742 3,384 141,067 - - 483,253 Total revenue-generating investments 376,684 - 214,205 5,881 141,203 39 - 738,013 Investments Financial assets measured at FVOCI Backing insurance contracts without direct participation 46,665 - - 1,900 - - - 48,565 Backing investment contracts without direct participation 5,482 - - - - - - 5,482 Non-insurance related assets - - - 81 96 - - 177 Financial assets measured at FVPL Backing direct participation insurance contracts 66,344 - 36,843 140 - - - 103,327 Backing insurance contracts without direct participation 8,164 - 1,083 305 - - - 9,552 Backing direct participation investment contracts 23,191 - 22,262 - - - - 45,453 Backing investment contracts without direct participation 285 - - 47 - - - 331 Non-insurance related assets 46 - 30,832 - 40 1 - 30,918 Financial assets measured at amortized cost 10,406 - - 9 - 38 - 10,453 Investments in real estate 42 - 443 17 - - - 502 Total investments on balance sheet 160,624 - 91,463 2,497 136 39 - 254,759 Investments in joint ventures - - - 959 471 - - 1,430 Investments in associates - 11 - 20 129 16 (11) 165 Other assets 27,399 89,516 2,544 6,726 513 18,094 (20,658) 124,133 Consolidated total assets 188,023 89,527 94,007 10,201 1,249 18,148 (20,669) 380,487 Insurance, reinsurance and investment contracts with discretionary participation feature United Summarized assets and liabilities per segment Americas Kingdom International Eliminations Total 2023 Insurance contracts Direct participating contracts 70,436 39,687 193 - 110,315 Without direct participation contracts 65,499 642 6,393 (5,626) 66,907 Contracts measured under the PAA - - 39 - 39 Investment contracts with DPF Direct participating contracts - 21,594 - - 21,594 Insurance contracts and investment contracts without participation features 135,934 61,922 6,625 (5,626) 198,855 Reinsurance contracts held 16,166 2 5,445 (5,613) 16,000 Notes to the consolidated financial statements Note 6 Integrated Annual Report 2023 | 215 United Summarized assets and liabilities per segment Americas Kingdom International Eliminations Total 2022 Insurance contracts Direct participating contracts 69,163 36,694 187 - 106,044 Without direct participation contracts 67,996 927 6,944 (6,266) 69,600 Contracts measured under the PAA - - 439 - 439 Investment contracts with DPF Direct participating contracts - 21,055 - - 21,055 Insurance contracts and investment contracts without participation features 137,159 58,676 7,570 (6,266) 197,139 Reinsurance contracts held 16,458 369 6,065 (6,223) 16,669 6 Insurance revenue 2023 2022 Investment Investment Insurance contracts with Insurance contracts with Amounts related to changes in liability for remaining coverage contracts DPF contracts DPF Expected insurance claims and expenses 8,383 32 9,092 49 Earnings released from contractual service margin 952 17 1,029 11 Release of risk adjustment for non-financial risk 340 15 320 14 Allocated portion of consideration that relates to recovery acquisition costs 558 - 545 - Other (39) - (42) - Contracts not measured under the PAA 10,195 64 10,944 74 Contracts measured under the PAA 127 - 233 - Total Insurance revenue 10,322 64 11,178 74 The following table shows the revenue recognized on insurance and investments contracts with discretionary participating features by transition method. Other contracts comprise contracts transitioned under the full retrospective approach and contracts issued after the transition to IFRS 17. Revenue recognized on contracts in-force on the transition date to IFRS 17 2023 2022 Insurance contracts Related to contracts transitioned under the modified retrospective method 514 559 Related to contracts transitioned under the fair value approach 8,707 9,513 Other contracts 1,101 1,105 Total revenue reported in the period 10,322 11,178 Investment contracts with discretionary participating features Related to contracts transitioned under the fair value approach 64 74 Total revenue reported in the period 64 74 About Aegon Governance and risk management Financial information Sustainability information 216 | Integrated Annual Report 2023 7 Insurance service expenses 2023 2022 Investment Investment Insurance contracts with Insurance contracts with contracts DPF contracts DPF Incurred claims and other incurred insurance service expenses (8,404) (36) (9,030) (54) Changes in fulfilment cash flows relating to incurred claims (17) - 8 - Onerous contract losses (and reversals) (1,079) - (1,247) - Amortization of insurance acquisition costs (558) - (545) - Contracts not measured under the PAA (10,058) (36) (10,815) (54) Contracts measured under the PAA (132) - (228) - Total insurance service expenses (10,190) (36) (11,043) (54) 8 Net income / (expenses) on reinsurance held 2023 2022 Assumption changes that relate to (a reversal of) underlying onerous contracts 31 38 Experience adjustments that relate to (a reversal of) underlying onerous contracts 516 562 Release of the contractual service margin for services received (26) 63 Release of risk adjustment for non-financial risk (118) (134) Experience adjustments on current service (217) (280) Changes in fulfilment cash flows relating to incurred claims (2) (12) Loss on retrospective reinsurance (reinsurance purchased relating to incurred claims) (17) - New contracts issued/acquired: loss on initial recognition of underlying contracts 12 31 Establishing of loss recovery component from onerous underlying contracts 7 8 Reversals of a loss-recovery component other than changes in the FCF of reinsurance contracts held (3) (2) Contracts not measured under the PAA 181 274 Contracts measured under the PAA 1 1 Net income / (expenses) on reinsurance held 182 275 Notes to the consolidated financial statements Note 9 Integrated Annual Report 2023 | 217 9 Insurance net investment result Investment contracts with Insurance contracts DPF 2023 Without Note Direct Part direct part. Direct Part Total Insurance investment return Interest revenue on financial instruments calculated using the effective interest method 9.1 - 2,738 - 2,738 Interest revenue on financial instruments measured at FVPL 9.2 231 369 137 737 Other investment income 9.3 845 11 427 1,283 Results from financial transactions 9.4 11,446 (467) 1,322 12,302 Impairment (losses) / reversals 9.5 - (86) - (86) Interest expenses - (218) - (218) P&L impacts 12,523 2,347 1,886 16,756 Gains / (losses) on financial assets measured at FVOCI - 1,311 - 1,311 Gains / (losses) transferred to income statement on disposal of financial assets measured at FVOCI - 577 - 577 OCI impacts - 1,888 - 1,888 Total insurance investment return 12,523 4,235 1,886 18,644 Insurance finance income / (expenses) – General model Interest accreted to insurance contracts - (3,098) - (3,098) Changes in interest rates and other financial assumptions - (1,587) - (1,587) Revaluation of changes in non-financial assumptions and experience adjustments to current interest rates , - (421) - (421) Insurance finance income / (expenses) – Variable fee approach Change in fair value of underlying assets of products with direct participating features (13,730) - (1,921) (15,651) Change in fulfilment value not recognized in CSM due to risk mitigation option 1,493 - - 1,493 Insurance finance income / (expenses) – Premium allocation approach Insurance finance expenses from PAA contracts - (12) - (12) Total insurance finance income / (expenses) (12,237) (5,118) (1,921) (19,276) Represented by: Amounts recognized in profit or loss (12,244) (3,485) (1,921) (17,650) Amounts recognized in OCI 7 (1,633) - (1,626) Reinsurance finance income / (expenses) on reinsurance held Interest accreted to reinsurance contracts - 630 - 630 Changes in interest rates and other financial assumptions - 283 - 283 Revaluation of changes in non-financial assumptions and experience adjustments to current interest rates - 148 - 148 Changes in risk of non-performance of reinsurers - (12) - (12) Reinsurance finance income / (expenses) on reinsurance held - 1,048 - 1,048 Represented by: Amounts recognized in profit or loss - 699 - 699 Amounts recognized in OCI - 349 - 349 Insurance net investment result 285 165 (34) 415 Represented by: Amounts recognized in profit or loss 278 (440) (34) (196) Amounts recognized in OCI 7 604 - 611 About Aegon Governance and risk management Financial information Sustainability information 218 | Integrated Annual Report 2023 Investment contracts with Insurance contracts DPF 2022 Without Note Direct Part direct part. Direct Part Total Insurance investment return Interest revenue on financial instruments calculated using the effective interest method 9.1 - 2,898 - 2,898 Interest revenue on financial instruments measured at FVPL 9.2 182 265 128 575 Other investment income 9.3 701 31 421 1,153 Results from financial transactions 9.4 (24,716) (909) (3,880) (29,505) Impairment (losses) / reversals 9.5 - (95) - (95) Interest expenses - (97) - (97) P&L impacts (23,833) 2,092 (3,331) (25,072) Gains / (losses) on investments in equity instruments designated at FVOCI - 2 - 2 Gains / (losses) on financial assets measured at FVOCI - (14,571) - (14,571) Gains / (losses) transferred to income statement on disposal of financial assets measured at FVOCI - 488 - 488 OCI impacts - (14,081) - (14,081) Total insurance investment return (23,833) (11,989) (3,331) (39,153) Insurance finance income / (expenses) – General model Interest accreted to insurance contracts - (3,045) - (3,045) Changes in interest rates and other financial assumptions - 18,495 - 18,495 Revaluation of changes in non-financial assumptions and experience adjustments to current interest rates , - 786 - 786 Insurance finance income / (expenses) – Variable fee approach Change in fair value of underlying assets of products with direct participating features 20,886 - 3,247 24,133 Change in fulfilment value not recognized in CSM due to risk mitigation option 3,323 - - 3,323 Insurance finance income / (expenses) – Premium allocation approach Insurance finance expenses from PAA contracts - (7) - (7) Total insurance finance income / (expenses) 24,208 16,230 3,247 43,685 Represented by: Amounts recognized in profit or loss 24,233 (2,475) 3,247 25,005 Amounts recognized in OCI (25) 18,705 - 18,680 Reinsurance finance income / (expenses) on reinsurance held Interest accreted to reinsurance contracts - 660 - 660 Changes in interest rates and other financial assumptions - (4,469) - (4,469) Revaluation of changes in non-financial assumptions and experience adjustments to current interest rates - (267) - (267) Changes in risk of non-performance of reinsurers - 3 - 3 Reinsurance finance income / (expenses) on reinsurance held - (4,073) - (4,073) Represented by: Amounts recognized in profit or loss - 599 - 599 Amounts recognized in OCI - (4,672) - (4,672) Insurance net investment result 375 168 (84) 458 Represented by: Amounts recognized in profit or loss 400 217 (84) 532 Amounts recognized in OCI (25) (49) - (74) During the reporting period, Aegon did not change the basis of disaggregation of insurance finance income / (expenses) between the Income statement and OCI. Notes to the consolidated financial statements Note 9 Integrated Annual Report 2023 | 219 9.1 Interest revenue on financial instruments calculated using the effective interest method 2023 Without direct part. Total Debt securities and money market instruments 2,166 2,166 Loans 433 433 Other 139 139 At December 31 2,738 2,738 2022 Without direct part. Total Debt securities and money market instruments 2,479 2,479 Loans 425 425 Other (6) (6) At December 31 2,898 2,898 9.2 Interest revenue on financial instruments measured at FVPL Investment Insurance contracts contracts with DPF 2023 Direct Part Without direct part. Direct Part Total Non-derivative assets applying the fair value option 231 54 137 422 Non-derivative assets failing the SPPI criteria - 315 - 315 On December 31 231 369 137 737 Investment Insurance contracts contracts with DPF 2022 Direct Part Without direct part. Direct Part Total Non-derivative assets applying the fair value option 188 48 128 364 Non-derivative assets failing the SPPI criteria - 217 - 217 Non-derivative assets – PH designated (5) - - (5) On December 31 182 265 128 575 9.3 Other investment income Investment Insurance contracts contracts with DPF 2023 Direct Part Without direct part. Direct Part Total Dividend income 828 12 417 1,257 Rental income 17 (2) 11 26 On December 31 845 11 427 1,283 Investment Insurance contracts contracts with DPF 2022 Direct Part Without direct part. Direct Part Total Dividend income 680 28 407 1,115 Rental income 20 4 14 38 On December 31 701 31 421 1,153 About Aegon Governance and risk management Financial information Sustainability information 220 | Integrated Annual Report 2023 9.4 Results from financial transactions Investment Insurance contracts contracts with DPF 2023 Direct Part Without direct part. Direct Part Total Net fair value change of financial investments at fair value through profit or loss, other than derivatives Shares 800 13 413 1,225 Debt securities and money market investments 55 1,366 36 1,457 Unconsolidated investment funds 11,800 11 939 12,750 Other - 15 - 15 12,655 1,404 1,388 15,447 Net fair value change of derivatives Economic hedges where no hedge accounting is applied (95) 29 (48) (114) Bifurcated embedded derivatives - (1) - (1) Change in fair value of hedges on guarantees in products with direct participating features (1,085) - - (1,085) Ineffective portion of hedge transactions to which hedge accounting is applied - 3 - 3 (1,181) 31 (48) (1,197) Realized gains and (losses) on financial investments Debt securities and money market investments - (15) - (15) - (16) - (16) Realized gains and (losses) on financial investments comprised of: Investments measured at fair value through other comprehensive income ('FVOCI') - (15) - (15) Other Gains and (losses) on investments in real estate (28) - (18) (46) Net fair value change on investments in real estate - 2 - 2 (28) 2 (18) (44) On December 31 11,446 1,421 1,322 14,190 Represented by: Assets designated at FVPL 12,627 (562) 1,370 13,435 Assets mandatorily measured at FVPL (1,181) 95 (48) (1,134) Other (i.e. FVOCI) - 1,888 - 1,888 Notes to the consolidated financial statements Note 9 Integrated Annual Report 2023 | 221 Investment Insurance contracts contracts with DPF 2022 Direct Part Without direct part. Direct Part Total Net fair value change of financial investments at fair value through profit or loss, other than derivatives Shares (1,566) (33) (950) (2,548) Debt securities and money market investments (1,153) (14,958) (737) (16,847) Unconsolidated investment funds (18,538) (38) (1,785) (20,360) Other - 329 - 329 (21,256) (14,699) (3,471) (39,427) Net fair value change of derivatives Economic hedges where no hedge accounting is applied (333) (361) (385) (1,080) Bifurcated embedded derivatives - (1) - (1) Change in fair value of hedges on guarantees in products with direct participating features (3,093) - - (3,093) Ineffective portion of hedge transactions to which hedge accounting is applied - (3) - (3) (3,427) (364) (385) (4,176) Realized gains and (losses) on financial investments Loans - 36 - 36 - 35 - 35 Realized gains and (losses) on financial investments comprised of: Investments measured at amortized cost - 36 - 36 Other Gains and (losses) on investments in real estate (33) - (23) (56) Net fair value change on investments in real estate - 1 - 1 Net foreign currency gains and (losses) - 37 - 37 (33) 38 (23) (18) On December 31 (24,716) (14,990) (3,880) (43,586) Represented by: Assets designated at FVPL (21,289) (714) (3,495) (25,498) Assets mandatorily measured at FVPL (3,427) (194) (385) (4,006) Other (i.e. FVOCI) - (14,081) - (14,081) 9.5 Impairment (losses) / reversals 2023 2022 Impairment losses on financial assets, excluding receivables Debt securities and money market investments (77) (121) Loans (15) 10 Other - 6 Impairment reversals on financial assets, excluding receivables Debt securities and money market investments 37 26 Impairment losses and reversals on non-financial assets and receivables (31) (17) On December 31 (86) (95) About Aegon Governance and risk management Financial information Sustainability information 222 | Integrated Annual Report 2023 10 Other net investment result Note 2023 2022 Interest revenue on financial instruments calculated using the effective interest method 10.1 599 409 Interest revenue on financial instruments measured at FVPL 10.2 89 49 Other investment income 10.3 550 411 Results from financial transactions 10.4 6,929 (10,656) Impairment (losses) / reversals 10.5 (33) (43) Investment contract income / (expenses) (7,851) 9,808 Interest expenses (45) (3) On December 31 238 (26) 10.1 Interest revenue on financial instruments calculated using the effective interest method 2023 2022 Debt securities and money market instruments 457 405 Other 142 3 On December 31 599 409 10.2 Interest revenue on financial instruments measured at FVPL 2023 2022 Non-derivative assets applying the fair value option 89 49 On December 31 89 49 10.3 Other investment income 2023 2022 Dividend income 547 410 Rental income 3 1 On December 31 550 411 Notes to the consolidated financial statements Note 11 Integrated Annual Report 2023 | 223 10.4 Results from financial transactions 2023 2022 Net fair value change of financial investments at fair value through profit or loss, other than derivatives Shares 195 (281) Debt securities and money market investments 46 (222) Unconsolidated investment funds 6,805 (9,961) 7,047 (10,463) Net fair value change of derivatives Economic hedges where no hedge accounting is applied (8) (162) Bifurcated embedded derivatives 5 29 Ineffective portion of hedge transactions to which hedge accounting is applied 3 4 - (129) Realized gains and (losses) on financial investments Debt securities and money market investments (113) (58) (113) (58) Comprised of: Investments measured at fair value through other comprehensive income ('FVOCI') (113) (58) Other Net fair value change on investments in real estate (6) (5) Net foreign currency gains and (losses) 2 (1) (4) (6) On December 31 6,929 (10,656) Represented by: Assets designated at FVPL 7,043 (10,466) Assets mandatorily measured at FVPL 3 3 Other (i.e. FVOCI) (117) (192) 10.5 Impairment (losses) / reversals 2023 2022 Impairment losses on financial assets, excluding receivables Debt securities and money market investments (4) (13) Impairment losses and reversals on non-financial assets and receivables (29) (30) On December 31 (33) (43) 11 Financing net investment result Note 2023 2022 Interest charges 11.1 (182) (182) Other financing income - 5 On December 31 (182) (178) 11.1 Interest charges 2023 2022 Subordinated loans (115) (119) Trust pass-through securities (9) (9) Borrowings (58) (54) On December 31 (182) (182) About Aegon Governance and risk management Financial information Sustainability information 224 | Integrated Annual Report 2023 12 Fees and commission income 2023 2022 Fee income from asset management 1,967 2,079 Commission income 21 23 Other fee and commission income 174 171 On December 31 2,163 2,272 Included in fees and commission income: Fees on trust and fiduciary activities 220 248 13 Other operating expenses 2023 2022 Insurance Non-Insurance Insurance Non-Insurance related related related related Policyholder claims and benefits 6,965 - 7,736 - Onerous contract losses (and reversals) 1,081 - 1,250 - Commissions 1,403 1,069 1,214 1,011 Handling and clearing fees - 32 1 31 Right of use assets – interest expense - 7 - 7 Employee expenses 604 1,107 637 1,059 Administration expenses 551 780 594 669 Deferred transaction expenses - (29) - (28) Amortization of deferred expenses - 21 - 28 Amortization of other intangibles - 13 - 9 Total 10,604 3,000 11,433 2,786 Amounts attributed to insurance acquisition cash flows (see cash flow in note 29) (956) - (903) - Amortization of insurance acquisition cash flows (see note 6/7) 558 - 545 - Amortization of insurance acquisition cash flows PAA 19 - 22 - Total other operating expenses 10,226 3,000 11,097 2,786 Employee expenses 2023 2022 Salaries 1,131 1,138 Post-employment benefit costs 125 117 Social security charges 107 101 Other personnel costs 294 292 Shares 54 48 Total 1,711 1,696 Included in employee expenses: Defined contribution expenses 57 48 Other operating expenses that arise directly from or can be allocated to the fulfillment of insurance contracts or investment contracts with discretionary participating features, are considered insurance service expenses and recognized in the income statement as the services under the contract are provided (see Notes 6 and 7). Other operating expenses that do not meet the definition of fulfillment cash flows, including unexpected amounts of waste labor and other resources (e.g. start-up costs of new businesses) are expensed when incurred. Long term incentive plans Selected senior employees within Aegon, who have not been classified as Material Risk Takers, can be made eligible for variable compensation, which is partially paid in cash and partially in Aegon shares. The grant price of these shares is equal to the volume weighted average price (VWAP) on the Euronext stock exchange in Amsterdam during the period between December 15 preceding the plan year and January 15 of the plan year. The actual allocation of variable compensation in cash and shares depends on Aegon's performance, the employee’s unit performance and individual performance against predefined Notes to the consolidated financial statements Note 13 Integrated Annual Report 2023 | 225 financial and non-financial performance indicators and targets, as well as the continued employment of the employee. Once variable compensation is allocated, the cash part is paid directly and the payment of the shares is deferred for two years. These shares shall vest and be released following the adoption of the Company’s Annual Accounts by the Board of Directors following the last deferral year. Employees are not eligible to receive dividend during the deferral period. In exceptional circumstances variable compensation can be adjusted downwards before allocation or pay-out (malus) or after pay-out (claw back), after considering the outcomes of an ex-ante or ex-post risk assessment. Variable Compensation Material Risk Takers The Executive Director, members of the Executive Committee and certain other senior employees are classified as Material Risk Takers in accordance with BMA Insurance Code of Conduct, and through 2023 the Solvency II Legal Framework. In line with these rules, variable compensation for Material Risk Takers is partially paid in cash and partly in Aegon shares. The grant price of these shares is equal to the volume weighted average price (VWAP) on the Euronext stock exchange in Amsterdam during the period between December 15 preceding the plan year and January 15 of the plan year. The actual allocation of variable compensation in cash and shares depends on Aegon's performance, the employee’s unit performance and individual performance against predefined financial and non-financial performance indicators and targets, as well as the continued employment of the employee. Once variable compensation is allocated, the cash part is paid directly and the payment of the shares is deferred for three years. These shares shall vest and be released following the adoption of the Company’s Annual Accounts by the Board of Directors following the last deferral year. Employees are not eligible to receive dividend during the deferral period. For the Executive Director, the paid-out shares are subject to an additional holding period of two years. During this holding period, the Executive Director is not allowed to sell these shares. In exceptional circumstances variable compensation can be adjusted downwards before allocation or pay-out (malus) or after pay-out (claw back), after considering the outcomes of an ex-ante or ex-post risk assessment. Shares as Fixed Compensation Selected members of the Executive Committee as well as other senior employees receive part of their fixed compensation in Aegon shares each pay round, next to receiving fixed compensation in cash. The grant price of these shares is equal to the volume weighted average price (VWAP) on the Euronext stock exchange in Amsterdam during the period between December 15 preceding the plan year and January 15 of the plan year. Once allocated these shares are unconditional and do not depend on the continued employment of the employee. These shares vest following approval of the Company’s Annual Accounts by the Board of Directors, or the payout is deferred until the Company’s Annual Accounts have been approved by the Board three years after the plan year. In the former case, these paid-out shares are subject to an additional holding period of three years, while in the latter case there is no holding period after pay-out. During the holding period (if applicable), the employee is not allowed to sell these shares. During the deferral period (if applicable), the employee is not eligible to receive dividend. Shares as part of a Sign-on Arrangement Employees may be offered a sign-on arrangement when joining Aegon, with payments in cash and Aegon shares, within the applicable rules and regulations. Once allocated, the sign-on shares depend on the continued employment of the employee. These shares are deferred and typically cliff-vest after one, two and three years after allocation. These shares are only paid out after approval of the Company’s Annual Accounts following the last deferral year. Employees are not eligible to receive dividend during the deferral period. The following overview contains the cumulative number of shares and their status in relation to active long term incentive plans, variable compensation allocated to Material Risk Takers, shares allocated as fixed compensation and shares allocated as part of a sign-on arrangement. Number of shares per plan year 2019 2020 2021 2022 2023 Total Conditionally granted 1) 7,378,113 8,381,086 9,449,451 7,495,307 7,932,942 40,636,899 Allocated 2) 6,761,360 6,522,324 13,297,242 10,953,082 1,511,212 39,045,220 1 The at target number of shares which were conditionally granted for the plan year. 2 The allocated number of shares based on the actual performance during the plan year. About Aegon Governance and risk management Financial information Sustainability information 226 | Integrated Annual Report 2023 Number of shares per plan year 2019 2020 2021 2022 2023 Total Unvested on January 1, 2022 6,796,979 6,997,435 11,825,532 - - 25,619,946 Conditionally granted as variable compensation 1) - - - 7,495,307 - 7,495,307 Allocated 2) 3,445 1,832 3,847,791 2,136,074 - 5,989,142 Forfeited (103,121) (262,567) (1,050,197) - - (1,415,885) Vested (2,899,400) (327,134) (835,534) (183,739) - (4,245,807) Unvested on December 31, 2022 3,797,903 6,409,566 13,787,592 9,447,642 - 33,442,703 Conditionally granted as variable compensation 1) - - - - 7,932,942 7,932,942 Allocated 2) 95,653 130,020 (16,864) 1,321,701 1,511,212 3,041,722 Forfeited (142,634) (232,905) (437,677) (182,796) (49,968) (1,045,980) Vested (3,750,922) (2,645,290) (747,687) (663,161) (31,033) (7,838,093) Unvested on December 31, 2023 - 3,661,391 12,585,364 9,923,386 9,363,153 35,533,294 Grant price (in EUR) 3) 4.162 4.083 3.293 4.491 4.833 2.741 to 1.794 to 1.625 to 3.341 to 3.555 to Fair value of shares at grant date (in EUR) 4) 3.737 3.737 3.978 5.061 4.524 1 The at target number of shares which were conditionally granted as variable compensation for the plan year. 2 Shares that are already allocated during a plan year, are a combination of shares as part of fixed compensation or a sign-on arrangement (e.g. the 2,136,074 shares allocated during the calendar year 2022 in relation to the 2022 plan year). Shares that are allocated in the calendar year after a plan year, concerns the difference between the conditionally granted shares for that plan year and the actual number of shares which have been allocated as variable compensation (e.g. the 3,847,791 share correction during 2022 for the 2021 plan year). This number can therefore be positive or negative. Shares allocated during a calendar year in relation to earlier plan years are backdated corrections to the administration (e.g. during 2022 a correction of 3,455 shares was made in relation to the 2019 plan year). 3 This is the volume weighted average price (VWAP) of Aegon on the Euronext Amsterdam stock exchange for the period December 15 to January 15. For instance for the 2023 plan year, this is the VWAP for the period December 15, 2022 to January 15, 2023. 4 These fair values are adjusted for expected dividend (for which the participants are not eligible during the deferral period) and for the impact of relative total shareholder return as performance indicator for variable compensation (where applicable). Aegon applies a net settlement option for participants in order to meet their income tax obligations when their shares are paid out. This means that Aegon will not sell shares on the market but hold these shares within Aegon and settle directly with the tax authorities in cash. See the Remuneration Report for detailed information on conditional shares granted to the Executive Director. 14 Other income / (charges) 2023 2022 Other income 35 341 Other charges (92) - On December 31 (57) 341 The other charges in 2023 mainly relate to the book loss of the divestment of Aegon's businesses in Poland and Romania to Vienna Insurance Group AG Wiener Versicherung Gruppe (VIG), amounting to EUR 78 million. Other income in 2022 includes the book gain on the divestment of Aegon Hungary and Aegon Turkey to Vienna Insurance Group AG Wiener Versicherung Gruppe (VIG) amounting to EUR 237 million, and the book gain on the divestment of Aegon's 50% stake in the Spanish insurance joint venture with LIberbank to Unicaja Banco amounting to EUR 91 million. Notes to the consolidated financial statements Note 15 Integrated Annual Report 2023 | 227 15 Income tax 2023 2022 Current tax Current year 4 (6) Adjustments to prior years (9) (3) Total current tax (5) (9) Deferred tax Origination / (reversal) of temporary differences (247) 43 Changes in tax rates / bases 1 5 Changes in deferred tax assets as a result of recognition / write off of previously not recognized / recognized tax losses, tax credits and deductible temporary differences 9 8 Non-recognition of deferred tax assets 61 9 Adjustments to prior years (27) 16 Total deferred tax (204) 80 Income tax for the period (income) / charge (209) 71 Reconciliation between standard and effective income tax: 2023 2022 Result before tax (391) 827 Income tax calculated using weighted average applicable statutory tax rates (94) 188 Difference due to the effects of: Non-taxable income (39) (103) Non-tax deductible expenses 12 15 Changes in tax rate/base 1 24 Different tax rates on overseas earnings 3 3 Tax credits (34) (43) Other taxes - (17) Adjustments to prior years (36) 12 Changes in deferred tax assets as a result of recognition / write off of previously not recognized / recognized tax losses, tax credits and deductible temporary differences 9 8 Non-recognition of deferred tax assets 20 9 Tax effect of (profit) / losses from joint ventures and associates (47) (19) Other (3) (7) (115) (118) Income tax for the period (income) / charge (209) 71 In September 2023, the legal seat of Aegon N.V. was redomiciled to Bermuda. Headquarters remained in the Netherlands and the company remained a Dutch tax resident. The weighted average applicable statutory tax rate for 2023 is 24.1% (2022: 22.8%). The weighted average applicable statutory tax rate increased compared to 2022 due to the relatively high contribution of negative income before tax in the United States versus positive income from equity accounted joint ventures and associates which is presented net of tax in the consolidated income statement. Non-taxable income in 2023 is comprised of the regular non-taxable items such as the dividend received deduction in the United States and the participation exemption in the Netherlands. Compared to 2022 the non-taxable income includes the tax exempt sale proceeds of the Hungarian and Turkish business. In the United Kingdom, the corporate income tax rate increased from 19% to 25% as of April 1, 2023. The beneficial impact of this tax rate change was included in the 2022 change in tax rate/base. Tax credits mainly include tax benefits from United States investments that provide affordable housing to individuals and families that meet median household income requirements. About Aegon Governance and risk management Financial information Sustainability information 228 | Integrated Annual Report 2023 Other taxes are higher compared to 2022 due to favorable investment markets which yielded higher policyholder taxes in the United Kingdom, offset against state tax benefits in the United States due to pretax losses. In 2023, adjustments to prior years mainly consist of adjustments to the 2022 dividend received deduction in the United States. Non-recognition of deferred tax assets in 2023 includes the processing of the tax impact related to the new introduced corporate income tax regime in Bermuda that is effective in 2024. The following tables present income tax related to components of other comprehensive income and retained earnings. 2023 2022 Items that will not be reclassified to profit and loss: Remeasurements of defined benefit plans 17 (249) Total items that will not be reclassified to profit and loss 17 (249) Items that may be reclassified subsequently to profit and loss: (Gains) / losses on revaluation of FVOCI investments (487) 3,499 Revaluation reserve - Insurance contracts 397 (4,211) Revaluation reserve - Reinsurance contracts (126) 1,243 Changes in cash flow hedging reserve 42 42 Movement in foreign currency translation and net foreign investment hedging reserve 3 (12) Total items that may be reclassified subsequently to profit and loss (171) 561 Total income tax related to components of other comprehensive income (154) 312 Note 2023 2022 Income tax related to equity instruments and other Income tax related to equity instruments 26 17 2 Other 1 1 Total income tax recognized directly in retained earnings 18 3 16 Earnings per share The Group has applied the option from IAS 32 to recognize some of the Group’s ordinary shares held as underlying items of direct participating contracts as if they were financial assets. These shares are treated as outstanding shares (i.e. not treasury shares) and therefore not deducted from the number of shares outstanding. Basic earnings per share Basic earnings per share is calculated by dividing the net result attributable to owners, after deduction of coupons on perpetual securities and non-cumulative subordinated notes by the weighted average number of common shares, excluding common shares purchased by the Company and held as treasury shares (see note 25.1 Share capital – par value and 25.3 Treasury shares respectively). Continuing and discontinued operations 2023 2022 Net result attributable to owners of Aegon Ltd. from continuing and discontinued operations (179) (1,019) Coupons on perpetual securities (48) (36) Net result attributable to owners for basic earnings per share calculation from continuing and discontinued operations (227) (1,055) Net result attributable to common shareholders from continuing and discontinued operations (225) (1,048) Net result attributable to common shareholders B from continuing and discontinued operations (1) (7) Weighted average number of common shares outstanding (in million) 1,879 2,010 Weighted average number of common shares B outstanding (in million) 490 536 Basic earnings per common share (EUR per share) from continuing and discontinued operations (0.12) (0.52) Basic earnings per common share B (EUR per share) from continuing and discontinued operations - (0.01) Notes to the consolidated financial statements Note 17 Integrated Annual Report 2023 | 229 Continuing operations 2023 2022 Net result attributable to owners of Aegon Ltd. from continuing operations (162) 727 Coupons on perpetual securities (48) (36) Net result attributable to owners for basic earnings per share calculation from continuing operations (210) 691 Net result attributable to common shareholders from continuing operations (209) 686 Net result attributable to common shareholders B from continuing operations (1) 5 Weighted average number of common shares outstanding (in million) 1,879 2,010 Weighted average number of common shares B outstanding (in million) 490 536 Basic earnings per common share (EUR per share) from continuing operations (0.11) 0.34 Basic earnings per common share B (EUR per share) from continuing operations - 0.01 Discontinued operations 2023 2022 Net result attributable to owners of Aegon Ltd. from discontinued operations (17) (1,746) Net result attributable to owners for basic earnings per share calculation from discontinued operations (17) (1,746) Net result attributable to common shareholders from discontinued operations (16) (1,734) Net result attributable to common shareholders B from discontinued operations - (12) Weighted average number of common shares outstanding (in million) 1,879 2,010 Weighted average number of common shares B outstanding (in million) 490 536 Basic earnings per common share (EUR per share) from discontinued operations (0.01) (0.86) Basic earnings per common share B (EUR per share) from discontinued operations - (0.02) Diluted earnings per share The diluted earnings per share equaled the basic earnings per share for all years disclosed since there were no long-term incentive plans which were considered dilutive. 17 Dividend per common share Final dividend 2023 Aegon aims to pay a sustainable dividend to allow equity investors to participate in the company’s performance. The Board of Directors will, in the absence of unforeseen circumstances, propose a final dividend for 2023 of EUR 0.16 per common share at the Annual General Meeting of Shareholders to be held on June 12, 2024. Although not formally required under Aegon’s current bye-laws, Aegon has decided to make the approval of the 2023 final dividend subject to a binding vote at the June 12, 2024 general meeting. This is because Aegon will be proposing to amend its bye-laws at that same general meeting to include, amongst other things, a binding vote on the approval of final dividends, as previously announced. If approved, and in combination with the interim dividend of EUR 0.14 per share paid over the first half of 2023, Aegon’s total dividend over 2023 will amount to EUR 0.30 per common share. This represents an increase of EUR 0.07 or 30% compared with the total dividend per common share over 2022. If the proposed dividend is approved by shareholders, Aegon’s shares will be quoted ex-dividend on June 14, 2024. The record date for the dividend will be June 17, 2024, and the dividend will be payable as of July 8, 2024. In addition to the 2023 final dividend, it is proposed to execute a EUR 35 million share buyback to avoid diluting the stock related to long-term incentive compensation (LTIC) share rewards. This share buyback will be added to the final tranche of the running EUR 1.5 billion share buyback program, bringing the total size of the program to EUR 1.535 billion. The execution of the final tranche is aimed to start on April 8, 2024 and to be completed on or before June 30, 2024. The Board of Directors is authorized to execute this share buyback, based on the authorization granted to it during the 2023 AGM. Interim dividend 2023 Aegon paid a 2023 interim dividend of EUR 0.14 per common share and EUR 0.0035 per common share B. The dividend was paid on September 27, 2023. About Aegon Governance and risk management Financial information Sustainability information 230 | Integrated Annual Report 2023 Final dividend 2022 At the Annual General Meeting of Shareholders held on May 25 2023, the Executive Board of Aegon N.V. proposed a final dividend for the year 2022 of EUR 0.12 per common share and EUR 0.003 per common share B. In combination with the interim dividend 2022 of EUR 0.11 per common share, Aegon's total dividend over 2022 amounted to EUR 0.23 per common share and EUR 0.00575 per common share B. Aegon has moved to a cash-only dividend. Interim dividend 2022 The interim dividend 2022 was paid in cash or stock at the election of the shareholder. Approximately 60% of shareholders elected to receive the final dividend in shares. Those who elected stock dividend received one Aegon common share for every 42 common shares held. The stock fraction is based on Aegon's average share price as quoted on Euronext Amsterdam, using the high and low of each of the five trading days from September 8 up to and including September 14, 2022. The average share price calculated on this basis amounted to EUR 4.61. The dividend was paid on September 21, 2022. The shares repurchased as part of the buyback program to neutralize the dilutive effect of the 2022 interim dividend, as announced on September 27, 2022, will be held as treasury shares and will be used to pay future dividends in shares. Between October 3, 2022 and December 15, 2022, common shares for an amount of EUR 134 million were repurchased. A total of 29,833,390 common shares were repurchased at an average price of EUR 4.4897 per share. 18 Cash and cash equivalents 2023 2022 Cash at bank and in hand 1,614 1,827 Short-term deposits 340 345 Money market investments 2,120 1,230 On December 31 4,074 3,402 Cash collateral related to securities lending, repurchase agreements and margins on derivatives transactions 3,416 5,072 Income from security lending programs 7 7 Weighted effective interest rate on short-term deposits 3.90% 1.70% Average maturity on short-term deposits (in days) 11 17 The carrying amounts disclosed reasonably approximate the fair values at year-end. For cash collateral received related to securities lending, repurchase agreements and margins on derivatives transactions, a corresponding liability to repay the cash is recognized in other liabilities (see note 35 Other liabilities). Also, see note 40 Transfer of financial assets for details on collateral received and paid. Investment of cash collateral received is restricted through limitations on credit worthiness, duration, approved investment categories and borrower limits. Short-term collateral relates to cash collateral received included in cash and cash equivalents and the remainder is included in other asset classes as that collateral is typically reinvested. Aegon earns a share of the spread between the collateral earnings and the rebate paid to the borrower of the securities which is reflected in Income from securities lending programs. Cash and cash equivalent balances that are not available for use by the group is EUR 98 million (2022: EUR 93 million). Note 2023 2022 Cash and cash equivalents 4,074 3,402 Cash classified as Assets held for sale - 5,085 Net cash and cash equivalents 4,074 8,486 Notes to the consolidated financial statements Note 18 Integrated Annual Report 2023 | 231 Summary cash flow statement 2023 2022 Net cash flows from operating activities 864 2,672 Net cash flows from investing activities (1,996) 733 Net cash flows from financing activities (3,241) (1,834) Net increase / (decrease) in cash and cash equivalents (4,373) 1,570 Net cash and cash equivalents on December 31, are impacted by: Positive (negative) effects of changes in exchange rates (38) 55 Analysis of cash flows 2023 compared to 2022 Net cash flows from operating activities Total net cash flow from operating activities decreased by EUR 1,808 million to a EUR 864 million inflow (2022: EUR 2,672 million inflow). Mainly due to: • Changes in results from financial transactions (see note 9 Insurance net investment result and note 10 Other net investment result), partly offset by changes in financial results from insurance and investment contracts (see note 29 on (re-) insurance contracts and investment contracts with DPF and note 30 Investment contracts without DPF), and • The net disposal of investments (see note 19 Investments). Net cash flows from investing activities Net cash flows from investing activities decreased by EUR 2,729 million to a EUR 1,996 million outflow (2022: EUR 733 million inflow). This is mainly driven by net cash outflows related to the disposal of Aegon the Netherlands (see note 42 Companies and businesses acquired and divested and note 45 Held for sale and discontinued operations). Net cash flows from financing activities Net cash flow from financing activities decreased by EUR 1,407 million to a EUR 3,241 million outflow (2022: EUR 1,834 million outflow). The decrease is mainly driven by proceeds of borrowings (see note 31 Borrowings). Reconciliation of liabilities arising from financing activities The table below shows the reconciliation between the net cash flows from financing activities and the liabilities as included in the consolidated statement of financial position. Cash flows Non-cash changes Realized Move- gains / ments losses in related to Transfers Net Reconciliation of debt from January 1, Disposal of income fair value Amortiza- to disposal exchange December financing activities 2023 Addition Repayment a business statement hedges tion groups difference 31, 2023 Subordinated borrowings 2,295 - - - - - 3 - (54) 2,244 Trust pass-through securities 118 - - - - (3) (1) - (4) 111 Borrowings 4,051 1,604 (3,239) (8) - - 2 - (54) 2,356 Assets held to hedge Trust pass-through securities (11) - - - (3) - - - - (14) Cash flows Non-cash changes Realized Move- gains / ments losses in related to Transfers Net Reconciliation of debt from January 1, Disposal of income fair value Amortiza- to disposal exchange December financing activities 2022 Addition Repayment a business statement hedges tion groups difference 31, 2022 Subordinated borrowings 2,194 - - - - - 3 - 98 2,295 Trust pass-through securities 126 - - - - (15) (1) - 8 118 Borrowings 9,661 3,569 (4,086) - - - 1 (5,227) 133 4,051 Assets held to hedge Trust pass-through securities 3 - - - (15) - - - - (11) About Aegon Governance and risk management Financial information Sustainability information 232 | Integrated Annual Report 2023 19 Investments Investments Insurance related 2023 Investment contracts Insurance contracts with DPF Non-Insur- Without Without ance Direct Part. direct part. Direct Part. direct part. related Total Financial assets measured at FVOCI – with recycling - 44,404 - 5,854 97 50,354 Financial assets measured at FVOCI – no recycling - 9 - - 1 10 Financial assets measured at amortized cost - 7,941 - 2,216 70 10,227 Financial assets measured at FVPL – designated 107,714 2,078 47,759 19 38,347 195,916 Financial assets measured at FVPL – mandatory - 8,889 - 386 111 9,386 Total financial assets, excluding derivatives 107,714 63,321 47,759 8,474 38,626 265,894 Investments in real estate 227 55 152 - 54 488 Total investments 107,941 63,376 47,911 8,474 38,680 266,382 Investments Insurance related 2022 Investment contracts Insurance contracts with DPF Non-Insur- Without Without ance Direct Part. direct part. Direct Part. direct part. related Total Financial assets measured at FVOCI – with recycling - 48,556 - 5,482 176 54,214 Financial assets measured at FVOCI – no recycling - 9 - - 1 10 Financial assets measured at amortized cost - 8,254 - 2,159 39 10,453 Financial assets measured at FVPL – designated 103,327 1,833 45,453 47 30,843 181,503 Financial assets measured at FVPL – mandatory - 7,719 - 285 75 8,079 Total financial assets, excluding derivatives 103,327 66,371 45,453 7,972 31,134 254,257 Investments in real estate 236 59 168 - 40 502 Total investments 103,562 66,430 45,620 7,972 31,174 254,759 Of the debt securities, money market and other short-term investments, mortgage loans and private loans EUR 8,727 million is current (December 2022: EUR 7,305 million). See note 38 "Fair Value" for information on fair value measurement, including loans that are held at amortized cost. 19.1 Financial assets, excluding derivatives, by measurement category Financial assets, excluding deriva- tives, by measurement category 2023 FVOCI (With FVOCI (no Amortized FVPL FVPL recycling) recycling) cost (designated) (mandatory) Total Fair value Investments where Aegon bears the risk for investment performance Shares - 10 - - 291 300 300 Debt securities 47,191 - 52 1,538 858 49,639 49,639 Money market and other short-term investments 3,135 - - 215 3,999 7,349 7,349 Deposits with financial institutions - - 18 - - 18 18 Mortgage loans - - 10,157 - - 10,157 9,025 Other 29 - 1 773 4,239 5,040 5,040 Total 50,354 10 10,227 2,526 9,386 72,504 71,371 Notes to the consolidated financial statements Note 19 Integrated Annual Report 2023 | 233 Financial assets, excluding derivatives, by measurement category 2022 FVOCI (With FVOCI (no Amortized FVPL FVPL recycling) recycling) cost (designated) (mandatory) Total Fair value Investments where Aegon bears the risk for investment performance Shares - 10 - - 348 358 358 Debt securities 51,607 - - 1,241 799 53,647 53,647 Money market and other short-term investments 2,576 - - 167 2,876 5,618 5,618 Deposits with financial institutions - - 45 - - 45 45 Mortgage loans - - 10,406 - - 10,406 9,218 Other 31 - 1 532 4,056 4,619 4,619 Total 54,214 10 10,453 1,940 8,079 74,694 73,505 In both 2022 and 2023 no significant transactions took place with respect to Shares recognized at FVOCI. No dividends were received during 2023 (2022: 0). Financial assets, excluding derivatives, by measurement category 2023 2022 FVPL (designated) FVPL (designated) Investments where policyholders bear the risk for investment performance Shares 16,191 15,505 Debt securities 6,172 5,694 Money market and other short-term investments 1,346 1,263 Unconsolidated investment funds 167,411 154,741 Deposits with financial institutions 2,271 2,360 Total 193,390 179,563 During the period ended December 31, 2023 the Group has not made changes to its business model or reclassified financial assets. See note 38 "Fair Value" for a summary of all financial assets and financial liabilities measured at fair value through profit or loss. See note 40 Transfers of financial assets for a discussion of collateral received and paid. 19.2 Investment properties 2023 2022 On January 1 502 3,206 Additions 42 41 Subsequent expenditure capitalized 2 12 Disposals (18) (83) Fair value gains / (losses) (50) (112) Transfers to disposal groups - (2,545) Transfers to other headings - 7 Net exchange differences 9 (24) On December 31 488 502 Value of Aegon's properties, which were appraised in the current year 99% 99% Appraisals performed by independent external appraisers 95% 95% About Aegon Governance and risk management Financial information Sustainability information 234 | Integrated Annual Report 2023 20 Derivatives Derivative assets Derivative liabilities Insurance related Insurance related 2023 Invest- Invest- ment ment contracts contracts Insurance contracts with DPF Insurance contracts with DPF Without Non- Without Non-Insur- Direct direct Direct Insurance Direct direct Direct ance Derivatives Part. part. Part. related Total Part. part. Part. related Total FVPL - mandatorily Derivatives not designated in a hedge 35 1,171 25 7 1,238 296 823 300 47 1,466 Derivatives designated as fair value hedges - 4 - 1 4 - 4 - - 4 Derivatives designated as cash flow hedges - 147 - - 147 - 961 - - 961 Derivatives designated as net foreign investment hedges - - - 39 39 - - - 48 48 Total 35 1,322 25 46 1,429 296 1,788 300 96 2,479 Segregated by: Derivatives where Aegon bears the risk for financial performance - 1,322 - 40 1,361 - 1,788 - 90 1,878 Derivatives where the policyholder bears the risk for financial performance 35 - 25 7 67 296 - 300 5 601 Notes to the consolidated financial statements Note 20 Integrated Annual Report 2023 | 235 Derivative assets Derivative liabilities Insurance related Insurance related 2022 Invest- Invest- ment ment contracts contracts Insurance contracts with DPF Insurance contracts with DPF Without Non- Without Non-Insur- Direct direct Direct Insurance Direct direct Direct ance Derivatives Part. part. Part. related Total Part. part. Part. related Total FVPL - mandatorily Derivatives not designated in a hedge 29 2,392 20 5 2,445 344 3,182 366 65 3,958 Derivatives designated as fair value hedges - 3 - - 4 - 4 - - 4 Derivatives designated as cash flow hedges - 204 - - 204 - 1,108 - - 1,108 Derivatives designated as net foreign investment hedges - - - 118 118 - - - 104 104 Total 29 2,599 20 123 2,771 344 4,295 366 170 5,175 Segregated by: Derivatives where Aegon bears the risk for financial performance - 2,599 - 119 2,718 - 4,295 - 165 4,459 Derivatives where the policyholder bears the risk for financial performance 29 - 20 5 53 344 - 366 5 715 Where Aegon hedges minimum guarantees embedded in VFA products, the change in the fulfillment cash flows relating to the hedged position is recognized in income rather than being booked to the Contractual Service Margin. In 2023, the amount booked to income was EUR 1,481 million (2022: EUR 3,341 million). The decrease in derivatives assets and derivative liabilities is mainly the result of increasing interest rates in 2023. The derivatives are measured at fair value through profit or loss in accordance with IFRS 9. For more details on fair value measurement of derivatives see note 38 Fair value. Use of derivatives Derivatives not designated in a hedge Derivative asset Derivative liability Derivatives not designated in a hedge – where Aegon bears the risk 2023 2022 2023 2022 Derivatives held as an economic hedge 1,171 2,392 812 3,197 Bifurcated embedded derivatives - - 53 46 Total 1,171 2,392 865 3,242 Aegon utilizes derivative instruments as a part of its asset liability risk management practices. The derivatives held for risk management purposes are classified as economic hedges to the extent that they do not qualify for hedge accounting, or that Aegon has elected not to apply hedge accounting. The economic hedges of certain exposures relate to an existing asset, liability or future reinvestment risk. In all cases, these are in accordance with internal risk guidelines and are closely monitored for continuing compliance. About Aegon Governance and risk management Financial information Sustainability information 236 | Integrated Annual Report 2023 Bifurcated embedded derivatives that are not closely related to the host contracts have been bifurcated and recorded at fair value in the consolidated statement of financial position. These bifurcated embedded derivatives are embedded in various institutional products. Credit Default Swaps Aegon has entered into free-standing credit derivative transactions. The positions outstanding at the end of the year were: 2023 2022 Credit derivative disclosure by quality Notional Fair value Notional Fair value AAA 3 - 5 - AA 97 1 177 2 A 1,021 16 964 9 BBB 2,746 52 3,446 18 BB 119 1 144 (1) B or lower 57 - 86 - Total 4,043 71 4,820 28 The use of credit default swaps (CDS) is to create synthetic bonds. Aegon US uses credit default swaps to replicate or synthesize bonds, this is done via Replication (Synthetic Asset) Transactions (RSAT). This is an insurance industry concept which allows insurance companies to use a derivative in conjunction with a cash investment to reproduce the investment characteristics of an otherwise permissible investment. There are three main types of RSAT transactions: • single asset replications • RSATs involving indices • RSATs involving baskets of assets In each case the approach allows Aegon US to access credit risk in derivative form by using credit default swaps in conjunction with cash or sovereign bonds to replicate (synthetically create) corporate bonds. The table above provides a breakdown in credit quality of these credit derivatives. Derivatives designated as fair value hedges Aegon's fair value hedges include interest rate swaps, swaptions, equity and fixed income total return swaps, equity options, equity futures, bond futures and variance swaps that are used to protect against changes in the fair value of interest rate and equity sensitive instruments or liabilities. Gains and losses on derivatives designated under fair value hedge accounting are recognized in the income statement. The effective portion of the fair value change on the hedged item is also recognized in the income statement. As a result, only the net accounting ineffectiveness has an impact on the net result. Aegon has entered into interest rate swap agreements that effectively convert certain fixed-rate assets and liabilities to a floating-rate basis. These hedges are used for portfolio management to better match assets to liabilities or to protect the value of the hedged item from interest rate movements. These agreements involve the payment or receipt of fixed-rate interest amounts in exchange for floating-rate interest amounts over the life of the agreement without the exchange of the underlying principal amounts. Some of the arrangements use forward starting swaps to better match the duration of assets and liabilities. Aegon has entered into cross-currency interest rate swap agreements that effectively convert certain foreign currency fixed-rate and floating-rate assets and liabilities to US dollar floating-rate assets and liabilities. These agreements involve the exchange of the underlying principal amounts. Derivatives designated as cash flow hedges Aegon has entered primarily into interest rate swap agreements that effectively convert certain variable-rate assets and liabilities to a fixed-rate basis in order to match the cash flows of the assets and liabilities within Aegon’s portfolio more closely. These agreements involve the payment or receipt of variable-rate interest amounts in exchange for fixed-rate interest amounts over the life of the agreement without the exchange of the underlying principal amounts. Aegon hedges its exposure to the variability of future cash flows from the interest rate movements for terms up to 21 years for hedges converting existing floating-rate assets and liabilities to fixed-rate assets. Notes to the consolidated financial statements Note 20 Integrated Annual Report 2023 | 237 Aegon uses forward starting interest rate swap agreements to hedge the variability in future cash flows associated with the forecasted purchase of fixed-income assets. These agreements reduce the impact of future interest rate changes on the forecasted transaction. Fair value adjustments for these interest rate swaps are deferred and recorded in equity until the occurrence of the forecasted transaction at which time the interest rate swaps will be terminated. The accumulated gain or loss in equity will be amortized into investment income as the acquired asset affects income. Aegon hedges its exposure to the variability of future cash flows from interest rate movements for terms up to 20 years. The cash flows from these hedging instruments are expected to affect the profit and loss for approximately the next 39 years. For the year ended December 31, 2023, the contracts for which cash flow hedge accounting was terminated resulted in deferred gains of EUR 75 million (2022: EUR 12 million) that are recognized directly in equity to be reclassified into net result during the period when the cash flows occur of the underlying hedged items. During the year ended December 31, 2023, none of Aegon's active cash flow hedges were discontinued as it was highly probable that the original forecasted transactions would occur by the end of the originally specified time period documented at the inception of the hedging relationship. All reported discontinued cash flow hedges are a product of completed forecasted transactions at which point the hedges were unwound. Aegon projects investment needs many years into the future in order to support the insurance liabilities and pay all contractual obligations arising from the policies in force today. In addition, Aegon also makes use of cross currency swaps to convert variable or fixed foreign currency cash flows into fixed cash flows in local currencies. The cash flows from these hedging instruments are expected to occur over the next 33 years. These agreements involve the exchange of the underlying principal amounts. Hedge ineffectiveness and reclassification of gains (losses) 2023 2022 Hedge ineffectiveness on cash flow hedges 3 (3) Gains (losses) reclassified from equity into the income statement 20 (102) Expected deferred gain (loss) to be reclassified from equity into net result during the next 12 months 114 116 The periods when the cash flows are expected to occur are as follows: < 1yr 1 < 2 yrs 2 < 3 yrs 3 < 4 yrs 4 < 5 yrs > 5 yrs Total 2023 Cash inflows 282 253 260 286 341 7,509 8,930 Cash outflows 560 224 244 266 271 12,248 13,813 Net cash flows (277) 28 16 19 70 (4,740) (4,883) < 1yr 1 < 2 yrs 2 < 3 yrs 3 < 4 yrs 4 < 5 yrs > 5 yrs Total 2022 Cash inflows 1,552 1,295 1,060 964 933 10,039 15,843 Cash outflows 1,937 1,285 1,037 962 934 17,914 24,068 Net cash flows (385) 10 23 3 (2) (7,875) (8,225) Effect of uncertainty of IBOR reform on derivatives designated as fair value and cash flows hedges The future of IBORs (Interbank Offered Rates) such as EURIBOR, EONIA and LIBOR has been a major topic on the global agenda since the G20 asked the Financial Stability Board (FSB) to undertake a fundamental review of leading interest rate benchmarks in 2013. The FSB proposed new standards to reform interest rate benchmarks and the use of transaction-based input data instead of non-transactional/panel input data. In the EU this is adopted in the new Benchmark Regulation (BMR) which stipulates that from January 2020 only BMR compliant benchmarks may be used within the EU. In order to prepare for the IBOR transition all Aegon units have written transition plans containing among others project solutions and actions, timelines and ownership to ensure timely preparation and implementation. Actions as described in the transition plan have been implemented. In July 2020, the discount rates of EUR cleared derivatives switched from EONIA to €STR which impacted the valuation of derivatives for which compensation was exchanged. All EUR Credit Support Annex ("CSA") which have positions outstanding have been amended from EONIA to €STR discounting. In the United States, the cleared market has switched discount rates from Fed Funds to Secured Overnight Funding Rate ("SOFR") in October 2020. The switch in discount rates is expected to lead to increased liquidity in the new risk free rates. About Aegon Governance and risk management Financial information Sustainability information 238 | Integrated Annual Report 2023 The majority of the fair value and cash flow hedges were directly exposed to changes in benchmark rates (predominantly EURIBOR and USD LIBOR). There are no plans for the discontinuation of EURIBOR and appropriate fallback language was implemented via the International Swaps and Derivatives ("ISDA") fallback protocol and rulebook changes by the clearing houses. The relevant USD LIBOR benchmark rates were available for existing contracts until mid-2023 and these derivatives were actively transitioned to SOFR before the 2023 deadline or via the ISDA fallback protocol. Net foreign investment hedges Aegon funds its investments in insurance subsidiaries with a mixture of debt and equity. Aegon aims to denominate debt funding in the same currency as the functional currency of the investment. Investments outside the Eurozone, the United States and the United Kingdom are funded in euros. When the debt funding of investments is not in the functional currency of the investment, Aegon uses derivatives to swap the currency exposure of the debt instrument to the appropriate functional currency. This policy will ensure that total capital will reflect currency movements without distorting debt to shareholders’ equity ratios. Aegon utilizes various financial instruments as designated hedging instruments of its foreign investments. These instruments include long-term and short-term borrowings, short-term debts to credit institutions, cross currency swap contracts and forward foreign exchange contracts. Terms and conditions of hedging instruments The following table sets out the maturity profile and average price/rate of the hedging instruments used in Aegon’s hedging strategies: 2023 Maturity Up to 1 month 1-3 months 3-12 months 1-5 years > 5 years Fair value hedges Interest rate contracts Notional - - - 88 21 Foreign exchange contracts Notional - - - - 8 Cash flow hedges Interest rate contracts Notional - - - - 5,540 Average fixed interest rate - - - - 2.83% Foreign exchange contracts Notional - - - 121 835 Average exchange rate EUR/USD - - - 1.16 1.13 Average exchange rate EUR/GBP - - - - - Average exchange rate USD/EUR - - - 0.87 0.88 Average exchange rate USD/GBP - - - 0.74 0.76 Average exchange rate GBP/EUR - - - 1.35 1.32 Average exchange rate GBP/USD - - - - - Net investment hedges Foreign exchange - FX forward Notional (8) (1) - - - Average exchange rate EUR/USD 0.91 0.91 - - - Average exchange rate EUR/GBP 1.15 - - - - Notes to the consolidated financial statements Note 20 Integrated Annual Report 2023 | 239 2022 Maturity Up to 1 month 1-3 months 3-12 months 1-5 years > 5 years Fair value hedges Interest rate contracts Notional - - - 87 26 Foreign exchange contracts Notional - - - - 8 Cash flow hedges Interest rate contracts Notional - - - - 6,738 Average fixed interest rate - - - - 2.90% Foreign exchange contracts Notional - - - 88 788 Average exchange rate EUR/USD - - - 1.18 1.14 Average exchange rate EUR/GBP - - - - - Average exchange rate USD/EUR - - - 0.85 0.88 Average exchange rate USD/GBP - - - 0.75 0.75 Average exchange rate GBP/EUR - - - - - Average exchange rate GBP/USD - - - 1.34 1.34 Net investment hedges Foreign exchange - FX forward Notional (4) 23 (5) - - Average exchange rate EUR/USD 0.94 0.94 0.94 - - Average exchange rate EUR/GBP 1.13 1.13 1.13 - - Impacts of hedge accounting in the statement of financial position, statement of comprehensive income and statement of changes in equity The following table contains details of the hedging instruments used in Aegon’s hedging strategies that are booked under line item "Derivatives" in the consolidated statement of financial position: 2023 Carrying amounts Changes in fair value used for calculating hedge Notional Assets Liabilities ineffectiveness Fair value hedges Interest rate contracts 109 1 4 - Foreign exchange contracts 8 4 - 1 Cash flow hedges Interest rate contracts 5,540 42 950 106 Foreign exchange contracts 956 105 11 (44) Net investment hedges Foreign exchange - FX forward (9) 39 48 - About Aegon Governance and risk management Financial information Sustainability information 240 | Integrated Annual Report 2023 2022 Carrying amounts Changes in fair value used for calculating hedge Notional Assets Liabilities ineffectiveness Fair value hedges Interest rate contracts 113 - 4 (3) Foreign exchange contracts 8 3 - - Cash flow hedges Interest rate contracts 6,738 55 1,102 (383) Foreign exchange contracts 876 149 6 116 Net investment hedges Foreign exchange - FX forward 14 118 104 - The following table contains details of the hedged exposures covered by Aegon’s hedging strategies that are booked under line item "Derivatives" in the consolidated statement of financial position: 2023 Accumulated amount of fair value Cash flow hedge / adjustments on the currency translation Carrying amounts hedged item reserve Change in fair value of hedged item for ineffec- tiveness Continu- Discon- Balance sheet line assess- ing tinued Assets Liabilities Assets Liabilities item ment hedges hedges Fair value hedges Trust pass-through Corporate Debt Hedge Program - 67 - (13) securities 3 n.a. n.a. Investment contracts without discretionary Offshore Liability Hedge Program - 12 - 2 participating features - n.a. n.a. Synthetic Asset Fair value hedges 34 - 4 - Investments 1 n.a. n.a. Cash flow hedges Synethetic Asset Cash flow hedges 2,672 - - - Investments 11 87 - Life & Health Liability Investment Risk Hedge Program n.a. n.a. n.a. n.a. n.a. 5 (348) 232 Long Term Care (LTC) Liability Hedge Program n.a. n.a. n.a. n.a. n.a. 1 (15) 1,085 IMD Payout Hedge n.a. n.a. n.a. n.a. n.a. - - 29 TRS (Vivendi) Hedge n.a. n.a. n.a. n.a. n.a. - - 3 Net investment hedges Investments in foreign operations n.a. n.a. n.a. n.a. n.a. - (324) - 1 n.a. in above table should be read as “not applicable”. Notes to the consolidated financial statements Note 20 Integrated Annual Report 2023 | 241 2022 Accumulated amount of fair value Cash flow hedge / adjustments on the currency translation Carrying amounts hedged item reserve Change in fair value of hedged item for ineffec- tiveness Continu- Discon- Balance sheet line assess- ing tinued Assets Liabilities Assets Liabilities item ment hedges hedges Fair value hedges Trust pass-through Corporate Debt Hedge Program - 72 - (10) securities 15 n.a. n.a. Investment contracts without discretionary Offshore Liability Hedge Program - 12 - 2 participating features (3) n.a. n.a. Synthetic Asset Fair value hedges 34 - 3 - Investments (8) n.a. n.a. Cash flow hedges Synethetic Asset Cash flow hedges 3,127 n.a. n.a. n.a. Investments (1,667) 82 Life & Health Liability Investment Risk Hedge Program n.a. n.a. n.a. n.a. n.a. (586) (365) 393 Long Term Care (LTC) Liability Hedge Program n.a. n.a. n.a. n.a. n.a. (129) (17) 1,177 IMD Payout Hedge n.a. n.a. n.a. n.a. n.a. - - 31 TRS (Vivendi) Hedge 4 Net investment hedges Investments in foreign operations n.a. n.a. n.a. n.a. n.a. - (371) - 1 n.a. in above table should be read as “not applicable”. Potential sources of hedge ineffectiveness Macro hedge on mortgage portfolio in the Netherlands Aegon held a portfolio of long-term fixed rate mortgages and therefore was exposed to changes in fair value due to movements in market interest rates. Aegon managed this risk exposure by entering into interest rate swaps. Only the interest rate risk element was hedged and therefore other risks, such as credit risk, were managed but not hedged by Aegon. The interest risk component was determined as the change in fair value of the long-term fixed rate mortgages arising solely from changes in 3-month LIBOR. Such changes were usually the largest component of the overall change in fair value. This strategy was designated as a fair value hedge and its effectiveness was assessed by comparing changes in the fair value of the loans attributable to changes in the benchmark rate of interest with changes in the fair value of the interest rate swaps. • Differences between the expected and actual volume of prepayments, as Aegon hedged to the expected repayment date taking into account expected prepayments based on past experience; • Difference in the discounting between the hedged item and the hedging instrument, as cash collateralized interest rate swaps were discounted using Overnight Indexed Swaps (OIS) discount curves, which were not applied to the fixed rate mortgages; • Hedging derivatives with a non-zero fair value at the date of initial designation as a hedging instrument; and • Counterparty credit risk which impacted the fair value of uncollateralized interest rate swaps but not the hedged items. Aegon had not identified any other sources of hedge ineffectiveness in the period. Aegon the Netherlands managed the interest rate risk arising from fixed rate mortgages by entering into interest rate swaps on a monthly basis. The exposure from this portfolio frequently changed due to new loans originated, contractual repayments and early prepayments made by customers in each period. As a result, Aegon the Netherlands adopted a dynamic hedging strategy to hedge the exposure profile by closing and entering into new swap arrangements at each month-end. Aegon the Netherlands used the portfolio fair value hedge of interest rate risk to recognize fair value changes related to changes in interest rate risk in the mortgage portfolio, and therefore reduced the profit or loss volatility that would have otherwise arisen from changes in fair value of the interest rate swaps alone. This approach was applicable until the completion of the transaction with a.s.r. on July 4, 2023. About Aegon Governance and risk management Financial information Sustainability information 242 | Integrated Annual Report 2023 Corporate debt hedge • If there is a mismatch between critical terms of hedging instruments and hedged items, changes in fair value may not be offset. The qualitative hedge effectiveness test assures all critical terms align. • Counterparty default: If the counterparty fails to fulfill the contract, the hedge would not be highly effective. All derivatives in this program are collateralized or cleared, so impact from this credit risk will not dominate the hedge relationship. Life & Health liability investment risk hedge • Counterparty default: If the counterparty fails to fulfill the contract, the hedge would not be highly effective. All derivatives in this program are collateralized or cleared, so impact from this credit risk will not dominate the hedge relationship. • Expected future transactions fail to occur as projected: the hedging instrument (i.e. FSS) terms are already known and easily valued. However, the hedged item consists of one or more forecasted asset purchases for which we are unable to project exactly the dates, coupon rates, and other underlying terms. Given these unknown variables in the hedged item, for the period in which the FSS remains in inventory and the forecasted transactions have not been completed, the hedged item portion of this relationship will be setup assuming identical dates and rates as outlined in the hedging instrument. • When the forecasted transaction (i.e. bond purchase) is completed and the terms of the underlying hedged item are known, hedge ineffectiveness would possibly arise if the timing of the asset being purchased differs from the unwind date of the swaps designated as the hedging instrument, or the coupon rate of the asset being purchased differs from the coupon rate on the receive leg of the swap, or a combination of both. Long Term Care (LTC) liability hedge • The hedge ineffectiveness would possibly arise if the timing of the asset being purchased differs from the unwind date of the swaps designated as the hedging instrument, or the coupon rate of the asset being purchased differs from the coupon rate on the receive leg of the swap, or a combination of both. Synthetic asset cash flow hedge • Mismatch of critical terms: If critical terms do not match between the hedged item and the hedged instrument, hedge ineffectiveness can arise. • Counterparty default: If the counterparty fails to fulfill the contract, the hedge would not be highly effective. All derivatives in this program are collateralized or cleared, so impact from this credit risk will not dominate the hedge relationship. The following table contains information regarding the effectiveness of the hedging relationships designated by Aegon, as well as the impacts on profit or loss and other comprehensive income that are booked under line item "Results from financial transactions" (including the reclassified amount where applicable): 2023 Amounts reclassified from reserves to P&L as Hedge P&L line item that hedged cash Gains / (loss) ineffectiveness includes hedge flows will no hedged item recognized in OCI recognized in P&L ineffectiveness longer occur affected P&L Fair value hedges Results from financial Interest rate contracts n.a. (3) transactions n.a. n.a. Results from financial Foreign exchange contracts n.a. - transactions n.a. n.a. Cash flow hedges Results from financial Interest rate contracts - - transactions - - Results from financial Foreign exchange contracts - (2) transactions - - Net investment hedges Results from financial Foreign exchange - FX forward - - transactions - - 1 n.a. in above table should be read as “not applicable”. Notes to the consolidated financial statements Note 21 Integrated Annual Report 2023 | 243 2022 Amounts reclassified from reserves to P&L as Hedge P&L line item that hedged cash Gains / (loss) ineffectiveness includes hedge flows will no hedged item recognized in OCI recognized in P&L ineffectiveness longer occur affected P&L Fair value hedges Results from financial Interest rate contracts n.a. 1 transactions n.a. n.a. Results from financial Foreign exchange contracts n.a. (4) transactions n.a. n.a. Cash flow hedges Results from financial Interest rate contracts - 1 transactions - - Results from financial Foreign exchange contracts - 2 transactions - - Net investment hedges Results from financial Foreign exchange - FX forward - - transactions - - 1 n.a. in above table should be read as “not applicable”. Aegon recognizes the separate line items: "Changes in cash flow hedging reserve" and "Movement in foreign currency translation and net foreign investment hedging reserves" in the statement of comprehensive income related to hedges of net positions gains and losses. Refer to note 25 Shareholders' equity for more details on these items. Financial instruments designated and measured at FVPL The following table shows reconciliation of nominal amount and fair value of credit derivatives that have been used to manage the credit risk of financial instruments designated as FVPL: CDSs Credit derivative disclosure by quality Nominal amount Fair value On January 1, 2023 4,820 28 Increase/(Decrease) during the year (778) 43 On December 31, 2023 4,043 71 CDSs Credit derivative disclosure by quality Nominal amount Fair value On January 1, 2022 4,449 70 Increase/(Decrease) during the year 371 (42) On December 31, 2022 4,820 28 21 Investments in joint ventures and associates Joint ventures Associates 2023 2022 2023 2022 On January 1 1,430 1,715 165 1,289 Additions 49 30 2,765 40 Disposals - (81) (12) (8) Share in net income 196 289 103 4 Share in changes in equity (note 25.6) (2) (33) (9) 3 Impairment losses - - (25) (9) Dividend (211) (79) (81) (58) Net exchange difference (32) (28) - (1) Transfers to disposal groups - (382) - (1,096) On December 31 1,430 1,430 2,906 165 The disposal of joint ventures in 2022 relates to the divestment of Aegon's 50% stake in the Spanish insurance joint venture with Liberbank to Unicaja Banco, see note 42 Companies and businesses acquired and divested. About Aegon Governance and risk management Financial information Sustainability information 244 | Integrated Annual Report 2023 The joint ventures and associates are accounted for using the equity method and are considered to be non-current. The investments in joint ventures and associates include interest in insurance companies that are required to maintain a minimum solvency margin based on local directives. Such restrictions can affect the ability of these joint ventures and associates to transfer funds in the form of cash dividends, or repayment of loans or advances, and therefore, there can be no assurance that these restrictions will not become a limitation in the future. See note 39 Commitments and contingencies for any commitments and contingencies related to investments in joint ventures. There are no unrecognized shares of losses in joint ventures and associates. The financial statements of the principal joint ventures and associates have the same reporting date as the Group. See note 43 Group companies for a listing of the investments in joint ventures and associates and the Group’s percentage holding. Summarized financial information of joint ventures The summarized financial information presented in the following table presents the joint ventures on a 100% basis. Aegon considers its investments in Santander Vida Seguros y Reaseguros S.A. ("Santander Spain Life") and Aegon Industrial Fund Management Co.Ltd. ("AIFMC") as material joint ventures and are therefore presented separately. Santander Spain Life AIFMC Other Joint ventures 2023 2022 2023 2022 2023 2022 Summarized statement of financial position Cash and cash equivalents 18 23 421 392 47 99 Other current assets 76 73 654 836 840 561 Total current assets 94 96 1,075 1,229 887 660 Non-current assets 1,056 1,068 - 200 6,234 5,325 Total assets 1,150 1,164 1,075 1,429 7,121 5,985 Other current liabilities 64 95 (149) 526 643 499 Total current liabilities 64 95 (149) 526 643 500 Non-current financial liabilities excluding trade payables and other provisions - - - - 64 67 Other non-current liabilities 403 410 414 - 5,257 4,351 Total non-current financial liabilities 403 410 414 - 5,321 4,418 Total liabilities 467 506 265 526 5,964 4,918 Net assets 683 658 810 903 1,157 1,067 Summarized statement of comprehensive income Revenue 482 265 478 644 2,586 2,267 Results from financial transactions - - - - - (2) Depreciation and amortization (32) (30) (5) (4) (27) (28) Interest income 4 1 10 9 117 103 Interest expense - - - - (10) (7) Profit or loss 97 79 193 330 259 258 Income tax (expense) or income (24) (18) (53) (92) (88) (53) Post-tax profit or (loss) 73 61 140 238 170 205 Other comprehensive income 9 (24) - - 32 (41) Total comprehensive income 82 37 140 238 203 164 Dividends received 58 30 122 - 211 54 Notes to the consolidated financial statements Note 21 Integrated Annual Report 2023 | 245 An overview of the summarized financial information of the carrying amount of the joint ventures is as follows: Santander Spain Life AIFMC Other Joint ventures 2023 2022 2023 2022 2023 2022 Net assets of joint venture as presented above 683 658 810 903 1,157 1,067 Net assets of joint venture excluding goodwill 603 578 809 902 1,030 972 Group share of net assets of joint venture, excluding goodwill 308 295 397 471 518 488 Goodwill on acquisition 80 80 1 1 128 95 Carrying amount 387 375 397 471 646 584 Aegon’s group share of net assets of joint ventures, as presented in the table above, is less than Aegon’s share of the net assets as presented in the summarized financial information on a 100% basis, due to the inclusion of third parties in the joint ventures. The following table includes the summarized financial information of the joint ventures based on the Group’s relative holding. Santander Spain Life AIFMC Other Joint ventures 2023 2022 2023 2022 2023 2022 Post-tax profit or loss 37 31 69 116 90 105 Other comprehensive income 4 (12) - - 17 (21) Total comprehensive income 42 19 69 116 107 84 Summarized financial information of associates The summarized financial information of associates presented below is based on the Group’s relative holding. The following tables reflect the condensed statement of financial position and income statement of Aegon's material associate a.s.r. at 100%. a.s.r. is a listed company in the Netherlands in which Aegon holds a stake of 29,98% as per December 31, 2023. The income statement includes the a.s.r. results for the period July 4, 2023 to December 31, 2023. a.s.r. 2023 Summarized statement of financial position Investments 92,177 Derivatives 12,907 Other assets 45,673 Total assets 150,758 Insurance liabilities 99,475 Borrowings and subordinated liabilities 8,386 Derivatives 10,132 Other liabilities 23,467 Total liabilities 141,460 Non-controlling interest 35 Other equity instruments 974 Total other equity components 1,008 Net assets 8,289 About Aegon Governance and risk management Financial information Sustainability information 246 | Integrated Annual Report 2023 a.s.r. 2023 Summarized statement of comprehensive income Insurance revenues 4,944 Insurance service result 274 Profit or loss from continuing operations 450 Income tax expense or income (103) Post-tax profit or loss from continuing operations 347 Post-tax profit or loss from discontinued operations - Other comprehensive income - that may be recycled to profit or loss 17 Other comprehensive income - that will not be recycled to profit or loss (58) Total comprehensive income 306 Dividends received 68 Group share 29,98% Group share of post-tax profit or loss 110 Group share of other comprehensive income (12) a.s.r. 2023 Net assets of a.s.r. as presented above 8,289 Net assets of a.s.r., excluding goodwill, fair value adjustments and other equity transactions 8,180 Group share of net assets of a.s.r., excluding goodwill, fair value adjustments and other equity transactions 2,453 Fair value adjustments 47 Goodwill on acquisition 117 Carrying amount of investment in a.s.r. 2,618 The following tables includes associates that Aegon considered immaterial. Other Associates 2023 2022 Summarized statement of financial position Current assets 309 105 Non-current assets 725 139 Total assets 1,034 244 Current liabilities 217 37 Non-current liabilities 17 45 Total current liabilities 235 82 Net assets 799 162 Summarized statement of comprehensive income Post-tax profit or (loss) (7) (11) Other comprehensive income 6 2 Total comprehensive income (1) (9) Dividends received 11 28 Carrying amount 288 165 Notes to the consolidated financial statements Note 22 Integrated Annual Report 2023 | 247 22 Deferred expenses 2023 2022 Deferred transaction costs for investment management services 447 452 Current 20 29 Non-current 427 424 Deferred transaction costs On January 1, 2023 452 Costs deferred during the year 29 Amortization through income statement (21) Net exchange differences (14) On December 31, 2023 447 On January 1, 2022 428 Costs deferred during the year 28 Amortization through income statement (28) Net exchange differences 25 On December 31, 2022 452 23 Other assets and receivables Note 2023 2022 Real estate held for own use and equipment 23.1 258 324 Receivables 23.2 3,567 7,857 Accrued income 23.3 736 814 Right-of-use assets 23.4 150 158 On December 31 4,712 9,153 23.1 Real estate held for own use and equipment Total real estate held for own use and equipment 2023 2022 Real estate held for own use 64 73 Equipment 194 251 On December 31 258 324 About Aegon Governance and risk management Financial information Sustainability information 248 | Integrated Annual Report 2023 Real estate held for own use 2023 2022 Cost On January 1 73 185 Capitalized subsequent expenditure 1 1 Disposals - (32) Unrealized gains/(losses) through equity (2) (1) Depreciation through income statement (2) (4) Impairment losses (3) - Transfers to disposal groups - (76) Net exchange differences (2) 4 Other - (4) On December 31 64 73 Gross carrying value 87 96 Accumulated depreciation and impairments (23) (23) Net book value on December 31 64 73 Real estate held for own use: Carrying amount under a historical cost model 70 72 % of real estate appraised in the current year 76% 7% % of appraisals performed by independent external appraisers 100% 100% General account real estate held for own use has not been pledged as security for liabilities, nor are there any restrictions on title. Depreciation expenses are recorded in note 13 "Other operating expenses" in the income statement. The useful lives of buildings range between 40 and 50 years. Equipment 2023 2022 Cost On January 1 251 270 Additions 62 72 Acquisitions through business combinations - 2 Disposals (47) (6) Depreciation through income statement (66) (71) Transfers to disposal groups - (27) Net exchange differences (6) 13 Other - (1) On December 31 194 251 Gross carrying value 602 636 Accumulated depreciation and impairments (408) (386) Net book value on December 31 194 251 None of the equipment is held for lease (2022: none). Equipment has not been pledged as security for liabilities, nor are there any restrictions on title. Depreciation expenses have been recorded in note 13 "Other operating expenses" in the income statement. Equipment is generally depreciated over a period of three to five years. Notes to the consolidated financial statements Note 23 Integrated Annual Report 2023 | 249 23.2 Receivables 2023 2022 Loans to associates 8 8 Receivables from policyholders 137 142 Receivables from brokers and agents 239 256 Cash outstanding from assets sold 133 134 Trade receivables 178 881 Cash collateral 516 3,372 Income tax receivable 172 294 Other 2,194 2,899 Expected credit losses (10) (129) On December 31 3,567 7,857 Current 3,564 7,843 Non-current 2 13 With the exception of receivables from reinsurers, the receivables balances presented above are mostly not externally rated. The decrease in cash collateral at December 31, 2023 compared to December 31, 2022 is mainly due to the decrease in the volume of derivative transactions as a result of the transaction with a.s.r. The movements in the expected credit losses for receivables during the year were as follows: 2023 2022 On January 1 (129) (113) Expected credit losses (29) (18) Reversal of expected credit losses - 2 Transfers to disposal groups - 4 Other movements 148 (5) On December 31 (10) (129) Other movements in 2023 reflect that ECL balances related to insurance and reinsurance receivables are presented as part of insurance and reinsurance contracts. 23.3 Accrued income 2023 2022 Accrued interest 736 813 Other - 1 On December 31 736 814 Current 736 814 About Aegon Governance and risk management Financial information Sustainability information 250 | Integrated Annual Report 2023 23.4 Right-of-use assets Real estate for own use Equipment Other Total Net Book Value On January 1, 2023 143 14 1 158 Additions 19 4 3 26 Disposals (1) - - (1) Modification of lease contracts 2 - - 2 Depreciation through income statement (24) (8) (1) (32) On December 31, 2023 138 10 3 150 Gross carrying value 247 37 7 290 Accumulated depreciation (109) (27) (3) (140) Net book value 2023 138 10 3 150 Net Book Value On January 1, 2022 182 14 3 199 Additions 24 10 1 34 Disposals (8) - - (8) Modification of lease contracts 3 - - 3 Depreciation through income statement (29) (10) (1) (41) Transfers to disposal groups (28) - - (28) Net exchange differences (2) 1 - (2) Other 2 - - 2 On December 31, 2022 143 14 1 158 Gross carrying value 256 35 4 295 Accumulated depreciation (113) (21) (3) (138) Net book value 2022 143 14 1 158 Right-of-use assets are mainly held by Aegon UK and Aegon Americas. For information on the Lease liabilities and respective maturity analysis, please see note 35 Other liabilities and note 4 Financial risks, respectively. Notes to the consolidated financial statements Note 24 Integrated Annual Report 2023 | 251 24 Intangible assets Future servicing Goodwill rights Software Other Total Net book value On January 1, 2023 316 59 21 25 420 Additions - 122 41 3 166 Amortization through income statement - (11) (8) (2) (21) Business combinations, disposals and other changes (18) (38) (5) 8 (54) Net exchange differences (6) - - - (7) On December 31, 2023 291 131 48 33 504 Gross carrying value 411 298 71 56 835 Accumulated amortization, depreciation and impairment losses (120) (166) (23) (23) (331) Net book value 2023 291 131 48 33 504 Net book value On January 1, 2022 391 68 83 43 585 Additions - - 20 6 26 Amortization through income statement - (9) (16) (5) (30) Business combinations, disposals and other changes 11 (1) (27) 12 (5) Net exchange differences 10 1 (2) - 9 Transfers to disposal groups (97) - (37) (32) (165) On December 31, 2022 316 59 21 25 420 Gross carrying value 487 344 85 46 963 Accumulated amortization, depreciation and impairment losses (171) (286) (64) (21) (543) Net book value 2022 316 59 21 25 420 Amortization and depreciation through income statement is included in Note 13 "Other operating expenses". None of the intangible assets have titles that are restricted or have been pledged as security for liabilities. With the exception of goodwill, all intangible assets within the Americas have a finite useful life and are amortized accordingly. Future servicing rights are amortized over the term of the related insurance contracts, which can vary significantly depending on the maturity of the acquired portfolio. Future servicing rights are amortized over a period of 10 to 30 years of which 12 years remain at December 31, 2023 (2022: 12 years). Software is generally depreciated over an average period of 3 to 5 years (no changes compared to 2022). Goodwill The goodwill balance has been allocated across the cash-generating units which are expected to benefit from the synergies inherent in the goodwill. Goodwill is tested for impairment both annually and when there are specific indicators of a potential impairment. The recoverable amount is the higher of the value in use and fair value less costs of disposal for a cash-generating unit. The operating assumptions used in all the calculations are best estimate assumptions and based on historical data where available. The economic assumptions used in all the calculations are based on observable market data and projections of future trends. All the cash-generating units tested showed that the recoverable amount was higher than their carrying values, including goodwill. A reasonably possible change in any key assumption is not expected to cause the carrying value of the cash- generating units to exceed its recoverable amount. A summary of the cash-generating units to which the goodwill is allocated is as follows: 2023 2022 Americas 201 208 United Kingdom 56 54 International - 18 Asset Management 34 35 On December 31 291 316 About Aegon Governance and risk management Financial information Sustainability information 252 | Integrated Annual Report 2023 Within the Americas, Transamerica's goodwill is allocated to groups of cash-generating units including variable annuities, fixed annuities and the retirement plans cash-generating unit. Transamerica uses the value in use concept to determine the recoverable amount and it is calculated annually in the fourth quarter. Transamerica reviewed the recoverable amount of the retirement plan cash-generating units under the Economic Available Capital (EAC) approach. This approach measures the difference between the market value of assets assigned to a block of business and the market value of liabilities. The EAC is reflective of market conditions where a pre-tax benchmark discount rate ranged from approximately 5.53% to 4.63% from the one month to 30-year tenors. Transamerica reviewed the recoverable amount of the annuities cash-generating units under the Contractual Service Margin (CSM) approach. The CSM is a component of the asset or liability for the group of insurance contracts that represents the unearned profit the entity will recognize as it provides services in the future. Based on the value in use tests, Transamerica’s goodwill for the group of annuities cash-generating units (2023: EUR 129 million; 2022: EUR 133 million) remains unchanged from prior period except for the impact of currency translation adjustments. Transamerica’s goodwill for the retirement plans cash-generating unit (2023: EUR 72 million; 2022: EUR 75 million) remains unchanged from prior period except for the impact of currency translation adjustments. In the UK, the cash-generating unit for the goodwill impairment assessment is Aegon UK. The value in use of Scottish Equitable plc is the most material part of the Aegon UK value in use calculation The value in use of SE plc was determined using SE plc’s Solvency II own funds value with adjustments for contract boundaries, and risk margin. An allowance has also been made for the present value of profits from expected new business in the next 3 years. A key variable is the present value of profits from expected new business in the next 3 years, which if this does not arise would reduce the value in use by EUR 79 million, however there would still be over EUR 1,385 million headroom. Future servicing rights The additions in Future servicing rights reflect the investment mandates received by Aegon Asset Management following the closure of the transaction with a.s.r.. 25 Shareholders’ equity Issued share capital and reserves attributable to shareholders of Aegon Ltd. Note 2023 2022 Share capital – par value 25.1 265 319 Share premium 25.2 6,853 6,853 Total share capital 7,118 7,172 Retained earnings 5,099 7,770 Treasury shares 25.3 (346) (668) Total retained earnings 4,753 7,103 Revaluation reserves 1) 25.4 (3,770) (4,563) Remeasurement of defined benefit plans 2) 25.5 (1,006) (1,565) Other reserves 3) 25.6 379 669 Total shareholders' equity 7,475 8,815 1 Included in the 2022 Revaluation reserves is an amount of EUR (31) million relating to Aegon the Netherlands classification as discontinued operations, refer to note 45 Held for sale and discontinued operations 2 Included in the 2022 Remeasurement of defined benefit plans is an amount of EUR (675) million relating to Aegon the Netherlands classification as discontinued operations, refer to note 45 Held for sale and discontinued operations 3 Included in the 2022 Other reserves is an amount of EUR 15 million relating to Aegon the Netherlands classification as discontinued operations, refer to note 45 Held for sale and discontinued operations Notes to the consolidated financial statements Note 25 Integrated Annual Report 2023 | 253 2023 2022 Number of shares Number of shares Share capital transactions relating to common shares (thousands) (thousands) Transactions in 2023: Cancellation of shares (451,140) Transactions in 2022: Final dividend 2021 1) (18,676) Share buyback program (final dividend 2021) 24,364 Interim dividend 2022 1) (21,365) Share buyback program (interim dividend 2022) 29,833 1 Dividend distribution paid from treasury shares (note 25.3) In 2023, Aegon cancelled a total of 294,703,317 common shares and 156,436,840 common shares B. The purpose of the share cancellation is to reduce the number of threasury shares that are not used to cover obligations arising from share-based incentive plans or other obligations. 25.1 Share capital – par value 2023 2022 Common shares 218 253 Common shares B 47 66 On December 31 265 319 Common shares 2023 2022 Authorized share capital 480 720 Number of authorized shares (in million) 4,000 6,000 Par value in cents per share 12 12 Common shares B 2023 2022 Authorized share capital 240 360 Number of authorized shares (in million) 2,000 3,000 Par value in cents per share 12 12 Common shares Common shares B Number of shares Number of shares (thousands) Total amount (thousands) Total amount On December 31, 2021 2,106,313 253 568,839 68 Shares withdrawn (10,665) (1) (22,643) (3) Dividend 13,782 2 - - On December 31, 2022 2,109,430 253 546,196 66 Shares withdrawn (294,703) (35) (156,437) (19) Dividend - - - - On December 31, 2023 1,814,727 218 389,759 47 The withdrawal of common shares was executed in two transactions during 2023. In July 2023, 79,703,317 common shares and 43,817,400 common shares B; while in December 2023, 215,000,000 common shares and 112,619,440 common shares B were cancelled. The common shares and common shares B withdrawn in 2022 are the result of the cancellation of 10,664,951 and 22,643,360 shares, respectively, following the repurchase by the Company in connection with the share buyback program. About Aegon Governance and risk management Financial information Sustainability information 254 | Integrated Annual Report 2023 The table below represents weighted average number of common shares including treasury shares attributable to Aegon Ltd.: Weighted average number of Weighted average number of common shares (thousands) common shares B (thousands) 2022 2,107,315 559,906 2023 2,067,119 523,149 All issued common shares and common shares B each have a nominal value of EUR 0.12 and are fully paid up. The Board is authorized, subject to certain restrictions of Bermuda law and the Bye-Laws, to repurchase Aegon Ltd. shares. Vereniging Aegon, based in The Hague, the Netherlands, holds all the issued and outstanding common shares B. For detailed information on the transaction between Aegon Ltd. and Vereniging Aegon, see note 44 Related party transactions in the consolidated financial statements. 25.2 Share premium 2023 2022 On January 1 6,853 7,033 Share dividend - (180) On December 31 6,853 6,853 Share premium relating to: - Common shares 5,200 5,200 - Common shares B 1,653 1,653 Total share premium 6,853 6,853 The share premium account reflects the balance of paid-in amounts above par value at issuance of new shares less the amounts charged for share dividends. 25.3 Treasury shares On the reporting date, Aegon Ltd. held 72,319,889 (2022: 145,821,347) of its own common shares and 7,945,440 (2022: 51,762,840) own common shares B with a par value of EUR 0.12 each. In 2023, on July 6, Aegon announced the beginning of a EUR 1.5 billion share buyback program. This follows the completion of the combination of its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r. on July 4, 2023. The share buyback program is aimed to be completed on or before June 30, 2024, barring unforeseen circumstances. Aegon has engaged third parties to execute the buyback transactions on its behalf. The common shares will be repurchased at a maximum of the average of the daily volume-weighted average prices during the repurchase period. On June 2, 2023, Aegon completed its share buyback program, as announced on February 9, 2023, aimed at returning EUR 200 million of surplus cash capital to shareholders. Between February 10, 2023 and June 2, 2023, a total of 46,797,567 common shares were repurchased at an average price of EUR 4.2737 per share. Notes to the consolidated financial statements Note 25 Integrated Annual Report 2023 | 255 Movements in the number of treasury common shares held by Aegon Ltd. were as follows: 2023 2022 Number of shares Number of shares (thousands) Amount (thousands) Amount On January 1 145,821 662 70,958 262 Transactions in 2023: Purchase: 1 transaction, average price EUR 5.00 8,516 43 Sale: 2 transactions, average price EUR 4.46 (4,924) (22) Purchase: 1 transaction, average price EUR 4.27 46,798 200 Sale: 1 transaction, average price EUR 4.46 (69) - Share withdrawn: 1 transaction, average price EUR 4.59 (79,703) (366) Purchase: 2 transactions, average price EUR 4.77 170,881 815 Share Withdrawn: 1 transaction, average price EUR 4.59 (215,000) (986) Transactions in 2022: Purchase: 1 transaction, average price EUR 4.92 10,158 50 Sale: 3 transactions, average price EUR 2.46 (4,708) (12) Sale: 1 transaction, average price EUR 3.12 (18,676) (58) Purchase: 1 transaction, average price EUR 4.38 24,364 107 Share withdrawn: 1 transaction, average price EUR 3.70 (10,665) (39) Sale: 1 transaction, average price EUR 3.91 (21,365) (84) Purchase: 1 transaction, average price EUR 4.49 29,833 134 Purchase: 3 transactions, average price EUR 4.58 65,921 302 On December 31 72,320 346 145,821 662 Movements in the number of treasury common shares B held by Aegon Ltd. were as follows: 2023 2022 Number of shares Number of shares (thousands) Amount (thousands) Amount On January 1 51,763 6 30,589 3 Transactions in 2023: Share withdrawn: 1 transaction, average price EUR 0.11 (43,817) (5) Purchase: 1 transaction, average price EUR 0.13 112,619 15 Share withdrawn: 1 transaction, average price EUR 0.13 (112,619) (15) Transactions in 2022: Share withdrawn: 1 transaction, average price EUR 0.10 (22,643) (2) Purchase: 1 transaction, average price EUR 0.12 43,817 5 On December 31 7,945 1 51,763 6 Weighted average number of treasury shares, including treasury shares held Weighted average number of treasury by subsidiaries (thousands) shares B (thousands) 2022 97,807 23,696 2023 188,403 33,035 About Aegon Governance and risk management Financial information Sustainability information 256 | Integrated Annual Report 2023 25.4 Revaluation reserves Investments measured at Real estate Cash flow fair value held for own hedging Insurance Reinsurance through OCI use reserve contracts contracts held Total On January 1, 2023 (5,251) 15 1,024 2,215 (2,566) (4,563) Gross revaluation 1,552 (2) (62) (1,626) 349 211 Net (gains) / losses transferred to income statement 706 - (130) - - 577 Foreign currency translation differences 138 - (31) (47) 82 142 Tax effect (487) - 42 397 (126) (174) Disposal of group assets 42 (3) - - - 38 On December 31, 2023 (3,300) 9 842 939 (2,261) (3,770) On January 1, 2022 6,810 32 1,100 (11,291) 768 (2,580) Gross revaluation (16,743) (1) (66) 18,680 (4,672) (2,803) Net (gains) / losses transferred to income statement 541 - (126) - - 415 Foreign currency translation differences 588 - 74 (931) 95 (174) Tax effect 3,499 - 42 (4,211) 1,243 574 Disposal of group assets 46 (16) - (31) - (2) Other 7 - - - - 7 On December 31, 2022 (5,251) 15 1,024 2,215 (2,566) (4,563) The revaluation accounts for both investments measured at FVOCI and for real estate held for own use include unrealized gains and losses on these investments, net of tax. Upon sale, the amounts realized are recognized in the income statement (for FVOCI investments with recycling) or transferred to retained earnings (for real estate held for own use). The revaluation reserve also includes the loss allowance recognized for financial assets measured at FVOCI. The closing balances of the revaluation reserve for investments measured at FVOCI relate to the following instruments: 2023 2022 Shares 2 2 Debt securities (3,297) (5,249) Money market and other short-term investments (5) (5) Revaluation reserve for investments measured at FVOCI (3,300) (5,251) The cash flow hedging reserve includes (un)realized gains and losses on the effective portions of hedging instruments, net of tax. The amounts are recognized in the income statement at the moment of realization of the hedged position to offset the gain or loss from the hedged cash flow. No amounts have been released from equity to be included in the initial measurement of non-financial assets or liabilities. 25.5 Remeasurement of defined benefit plans 2023 2022 On January 1 (1,565) (2,199) Remeasurements of defined benefit plans (110) 904 Tax effect 17 (250) Net exchange differences 14 (20) Disposal of a business 638 - Total remeasurement of defined benefit plans (1,006) (1,565) Notes to the consolidated financial statements Note 26 Integrated Annual Report 2023 | 257 25.6 Other reserves Net foreign Equity movements Foreign currency investment hedging of joint ventures translation reserve reserve and associates Total On January 1, 2023 1,108 (371) (68) 669 Movement in foreign currency translation and net foreign investment hedging reserves (290) 54 - (236) Disposal of a business (29) - (15) (45) Tax effect 10 (6) - 3 Equity movements of joint ventures - - (2) (2) Equity movements of associates - - (9) (9) On December 31, 2023 798 (324) (95) 379 On January 1, 2022 596 (338) - 258 Movement in foreign currency translation and net foreign investment hedging reserves 436 (116) (2) 318 Disposal of a business 104 67 (36) 135 Tax effect (28) 16 - (12) Equity movements of joint ventures - - (33) (33) Equity movements of associates - - 3 3 On December 31, 2022 1,108 (371) (68) 669 The foreign currency translation reserve includes the currency results from investments in non-euro denominated subsidiaries. The amounts are released to the income statement upon the sale of the subsidiary. The net foreign investment hedging reserve is made up of gains and losses on the effective portions of hedging instruments, net of tax. The amounts are recognized in the income statement at the moment of realization of the hedged position to offset the gain or loss from the net foreign investment. The equity movements of joint ventures and associates reflect Aegon's share of changes recognized directly in the joint venture's and associate’s equity. 26 Other equity instruments Perpetual Junior Perpetual contingent perpetual cumulative Share options convertible capital subordinated and incentive securities securities bonds plans 1) Total On January 1, 2023 500 923 454 66 1,943 Shares granted / Share options cost incurred - - - 33 33 Shares vested / Share options forfeited - - - (25) (25) On December 31, 2023 500 923 454 74 1,951 On January 1, 2022 500 1,352 454 57 2,363 Shares granted / Share options cost incurred - - - 32 32 Shares vested / Share options forfeited - - - (23) (23) Securities redeemed - (429) - - (429) On December 31, 2022 500 923 454 66 1,943 1 Incentive plans include the shares granted to personnel which are not yet vested. Year of Perpetual contingent convertible securities Coupon rate Coupon date next call 2023 2022 Semi-annually, EUR 500 million 5.625% 1) April 15 2029 500 500 On December 31 500 500 1 The coupon is fixed at 5.625% until the first call date and reset thereafter to a 5 year mid swap plus a margin of 5.207%. About Aegon Governance and risk management Financial information Sustainability information 258 | Integrated Annual Report 2023 The securities have been issued at par and have subordination provisions, rank junior to all other liabilities and senior to shareholders' equity only. The conditions of the securities contain certain provisions for coupon payment deferral. Although the securities have no stated maturity, Aegon has the right to call the securities for redemption at par for the first time between April 15, 2029 and October 15, 2029 and every reset date (October 15, with five year intervals) thereafter. Year of next Junior perpetual capital securities Coupon rate Coupon date call 2023 2022 floating CMS Quarterly, July USD 500 million rate 1) 15 2024 402 402 floating DSL Quarterly, July EUR 950 million 3) rate 2) 15 2024 521 521 On December 31 923 923 1 The coupon of the USD 500 million junior perpetual capital securities is reset each quarter based on the aggregate of (i) the 10-year USD SOFR ICE swap rate, (ii) a spread adjustment of 29 basis points and (iii) a credit spread of ten basis, with a maximum of 8.5%. 2 The coupon of the EUR 950 million junior perpetual capital securities is reset each quarter based on the then prevailing ten-year Dutch government bond yield plus a spread of ten basis points, with a maximum of 8%. 3 On April 5, 2022 Aegon completed a tender offer buying back EUR 429 million of perpetual capital securities, part of the EUR 950 million notes issued in 2004. The interest rate exposure on some of these securities has been swapped to a SOFR or EURIBOR based yield. The securities have been issued at par. The securities have subordination provisions, rank junior to all other liabilities and senior to shareholders' equity only. The conditions of the securities contain certain provisions for coupon payment deferral and, in situations under Aegon's control, mandatory coupon payment events. Although the securities have no stated maturity, Aegon has the right to call the securities for redemption at par for the first time on the coupon date in the years as specified, or on any coupon payment date thereafter. Year of Perpetual cumulative subordinated bonds Coupon rate Coupon date next call 2023 2022 Annually, June EUR 114 million 1.506% 1), 4) 8 2025 114 114 Annually, EUR 136 million 1.425% 2), 4) October 14 2028 136 136 Annually, March EUR 203 million 0.496% 3), 4) 4 2031 203 203 On December 31 454 454 1 The coupon of the EUR 114 million bonds was originally set at 8% until June 8, 2005. Subsequently, the coupon has been reset at 4.156% until June 8, 2015 and 1.506% until June 8, 2025. 2 The coupon of the EUR 136 million bonds was originally set at 7.25% until October 14, 2008. Subsequently, the coupon has been reset at 5.185% until October 14, 2018 and 1.425% until October 14, 2028. 3 The coupon of the EUR 203 million bonds was originally set at 7.125% until March 4, 2011. Subsequently, the coupon has been reset at 4.26% until March 4, 2021 and 0.496% until March 4, 2031. 4 If the bonds are not called on the respective call dates and after consecutive period of ten years, the coupons will be reset at the then prevailing effective yield of ten-year Dutch government securities plus a spread of 85 basis points. These bonds have the same subordination provisions as dated subordinated debt. In addition, the conditions of the bonds contain provisions for coupon payment deferral. Although the bonds have no stated maturity, Aegon has the right to call the bonds for redemption at par for the first time on the coupon date in the year of next call. 27 Subordinated borrowings Issue / Year of Coupon rate Coupon date Maturity next call 2023 2022 Fixed to floating subordinated notes Annually, April EUR 700 million 4% 2) 25 2014/44 2024 700 699 Semi-annually, USD 800 million 5.5% 3) April 11 2018/48 2028 718 743 Fixed subordinated notes Quarterly, USD 925 million 1) 5.1% March 15 2019/49 2024 826 852 On December 31 2,244 2,295 Fair value of subordinated borrowings 2,122 2,035 1 Issued by a subsidiary of, and guaranteed by Aegon Ltd. 2 The coupon is fixed at 4% until the first call date and floating thereafter with a 3 months Euribor plus a margin of 335bps. 3 The coupon is fixed at 5.5% until the first call date in 2028 and floating thereafter with a 6 month USD LIBOR (subject to US LIBOR Act) plus a margin of 3.539%. Notes to the consolidated financial statements Note 28 Integrated Annual Report 2023 | 259 These securities are subordinated and rank senior to the junior perpetual capital securities and the perpetual contingent convertible securities, equally with the perpetual cumulative subordinated bonds and junior to all other liabilities. The conditions of the securities contain certain provisions for coupon payment deferral. There have been no defaults or breaches of conditions during the period. 28 Trust pass-through securities Year of Coupon rate Coupon date Issue / Maturity next call 2023 2022 Semi-annually, USD 225 million 1) 7.65% December 1 1996/2026 n.a. 67 72 Semi-annually, USD 190 million 1) 7.625% November 15 1997/2037 n.a. 44 46 On December 31 111 118 Fair value of trust pass-through securities 125 133 1 Issued by a subsidiary of, and guaranteed by Aegon Ltd. 2 n.a. in above table should be read as “not applicable”. Trust pass-through securities are securities through which the holder participates in a trust. The assets of these trusts consist of junior subordinated deferrable interest debentures issued by Transamerica Corporation. The trust pass-through securities carry provisions with regard to deferral of distributions for extension periods up to a maximum of 10 consecutive semi-annual periods. The trust pass-through securities are subordinated to all other unsubordinated borrowings and liabilities of Transamerica Corporation. There were no defaults or breaches of conditions during the period. 29 Insurance contracts, reinsurance contracts held and investment contracts with discretionary participating features 29.1 Contracts by measurement model The following tables show the assets and liabilities for groups of insurance contracts issued and reinsurance contracts held by measurement model. Contracts not Contracts measured under measured under Insurance contracts the PAA the PAA Total Portfolios in an asset position 185 - 185 Portfolios in a liability position 177,407 39 177,446 Net balance, on December 31, 2023 177,222 39 177,262 Portfolios in an asset position 36 - 36 Portfolios in a liability position 175,681 439 176,120 Net balance, on December 31, 2022 175,645 439 176,083 Contracts not Contracts measured under measured under Reinsurance contracts held the PAA the PAA Total Portfolios in an asset position 16,601 7 16,608 Portfolios in a liability position 608 - 608 On December 31, 2023 15,993 7 16,000 Portfolios in an asset position 16,934 6 16,939 Portfolios in a liability position 270 - 270 On December 31, 2022 16,664 6 16,669 All groups of investment contracts with discretionary participating features were not measured under the PAA and were in a liability position at the reporting and comparative dates. About Aegon Governance and risk management Financial information Sustainability information 260 | Integrated Annual Report 2023 29.2 Movements in carrying amounts on insurance contracts, investment contracts with discretionary participation features and reinsurance contracts held The following tables show the movement in the net carrying amounts of insurance contracts issued, investment contracts with discretionary participating features issued and reinsurance contracts held. Two types of tables are presented: • Tables that analyze movements by type of liabilities and reconciles them to the condensed income statement and the condensed statement of comprehensive income • Tables that analyze movements by measurement component 29.2.1 Movement schedules by type of liability Remaining coverage Excluding loss Loss Insurance contracts not measured under PAA - by type component component Incurred claims Total Opening assets 40 (1) (2) 36 Opening liabilities 163,758 1,455 10,468 175,681 Net opening balance, on January 1, 2023 163,719 1,456 10,470 175,645 Insurance revenue (10,195) - - (10,195) Incurred claims and other insurance service expenses - (186) 8,593 8,407 Amortization of insurance acquisition cash flows 558 - - 558 Losses (and reversal of losses) on onerous contracts - 1,084 - 1,084 Adjustments to liabilities for incurred claims - - 9 9 Insurance service expenses 558 899 8,601 10,058 Investment components (4,834) - 4,834 - Insurance service result (14,471) 898 13,436 (137) Insurance finance (income) / expenses (P&L and OCI) 17,262 81 - 17,343 Cash flows (4,892) (150) (5,582) (10,624) Contracts disposed during the period (347) - - (347) Transfers to disposal groups (1) (211) (133) (345) Other movements 20 - - 20 Transfer (to)/from other headings (514) (33) 36 (512) Net exchange differences (3,252) (54) (515) (3,821) Net closing balance, on December 31, 2023 157,524 1,987 17,711 177,222 Closing assets 1,589 (1,042) (362) 185 Closing liabilities 159,113 945 17,349 177,407 Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 261 Remaining coverage Excluding loss Loss Insurance contracts not measured under PAA - by type component component Incurred claims Total Opening assets 780 - (669) 110 Opening liabilities 286,352 343 1,407 288,102 Net opening balance, on January 1, 2022 285,572 343 2,076 287,991 Insurance revenue (13,522) - - (13,522) Incurred claims and other insurance service expenses - (51) 11,372 11,321 Amortization of insurance acquisition cash flows 547 - - 547 Losses (and reversal of losses) on onerous contracts - 1,335 - 1,335 Adjustments to liabilities for incurred claims - - 8 8 Insurance service expenses 547 1,284 11,381 13,212 Investment components (4,820) (50) 4,870 - Insurance service result (17,795) 1,234 16,251 (309) Insurance finance (income) / expenses (P&L and OCI) (57,191) (49) - (57,240) Cash flows (4,031) (33) (7,866) (11,930) Contracts disposed during the period (278) - - (278) Transfers to disposal groups (51,983) (54) - (52,037) Other movements (28) 33 - 5 Net exchange differences 9,453 (19) 9 9,442 Net closing balance, on December 31, 2022 163,719 1,456 10,470 175,645 Closing assets 40 (1) (2) 36 Closing liabilities 163,758 1,455 10,468 175,681 Remaining coverage Liability for incurred claims Excluding loss Loss Best estimate Risk Insurance contracts PAA - by type component component liability adjustment Total Opening assets - - - - - Opening liabilities 404 2 33 - 439 Net opening balance, on January 1, 2023 404 2 33 - 439 Insurance revenue (127) - - - (127) Incurred claims and other insurance service expenses - - 96 - 96 Amortization of insurance acquisition cash flows 19 - - - 19 Losses (and reversals of losses) on onerous contracts - 2 - - 2 Adjustments to liabilities for incurred claims - - 14 - 14 Insurance service expenses 19 2 110 - 132 Investment components - - - - - Insurance service result (108) 2 110 - 5 Insurance finance (income) / expenses (P&L and OCI) 12 - - - 12 Cash flows 95 - (114) - (19) Disposal of a business (407) - - - (407) Net exchange differences 9 - - - 9 Net closing balance, on December 31, 2023 6 4 29 - 39 Closing assets - - - - - Closing liabilities 6 4 29 - 39 About Aegon Governance and risk management Financial information Sustainability information 262 | Integrated Annual Report 2023 Remaining coverage Liability for incurred claims Excluding loss Loss Best estimate Risk Insurance contracts PAA - by type component component liability adjustment Total Opening assets - - - - - Opening liabilities 1,242 - 712 10 1,964 Net opening balance, on January 1, 2022 1,242 - 712 10 1,964 Insurance revenue (563) - - - (563) Incurred claims and other insurance service expenses - - 254 - 253 Amortization of insurance acquisition cash flows 22 - - - 22 Losses (and reversals of losses) on onerous contracts - 2 - - 2 Adjustments to liabilities for incurred claims - - 259 (3) 257 Insurance service expenses 22 2 513 (3) 534 Investment components - - - - - Insurance service result (542) 2 513 (3) (29) Insurance finance (income) / expenses (P&L and OCI) 7 - (110) - (103) Cash flows 515 - (470) - 45 Disposal of a business (729) - (75) - (804) Transfers to disposal groups (15) - (532) (7) (554) Net exchange differences (75) - (5) - (80) Net closing balance, on December 31, 2022 404 2 33 - 439 Closing assets - - - - - Closing liabilities 404 2 33 - 439 Asset for remaining coverage Excluding loss Asset for recovery Loss recovery incurred Reinsurance contracts held - Analysis by type, no PAA component component claims Total Opening assets 14,801 1,607 526 16,934 Opening liabilities (217) (57) 5 (270) Net opening balance, on January 1, 2023 14,584 1,549 530 16,664 Changes in the statements of P&L and OCI Net expenses from reinsurance contracts 453 (235) (38) 181 Other reinsurance finance (income) / expenses 1,026 34 - 1,060 Effect of changes in risk of non-performance of reinsurers (12) - - (12) Total changes in the statements of P&L and OCI 1,467 (200) (37) 1,229 Cash flows (397) (158) (425) (979) Other movements (424) 139 (86) (371) Net exchange differences (511) (34) (4) (550) Net closing balance, on 31 December 31, 2023 14,719 1,296 (22) 15,993 Closing assets 16,457 349 (205) 16,601 Closing liabilities 1,738 (947) (183) 608 Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 263 Asset for remaining coverage Excluding loss recovery Loss recovery Asset for Reinsurance contracts held - Analysis by type, no PAA component component incurred claims Total Opening assets 20,704 202 383 21,288 Opening liabilities (1,116) - 645 (471) Net opening balance, on January 1, 2022 19,588 202 1,028 20,818 Changes in the statements of P&L and OCI Net expenses from reinsurance contracts (1,028) 1,380 (103) 248 Other reinsurance finance income / (expenses) (3,956) 10 - (3,945) Investment components (6) (2) 8 - Effect of changes in risk of non-performance of reinsurers 1 - - 1 Total changes in the statements of P&L and OCI (4,988) 1,388 (96) (3,696) Cash flows (1,021) (12) (466) (1,498) Other movements (322) (1) - (323) Net exchange differences 1,327 (28) 64 1,363 Net closing balance, on 31 December 31, 2022 14,584 1,549 530 16,664 Closing assets 14,801 1,607 526 16,934 Closing liabilities 217 57 5 270 Remaining coverage Excluding loss Loss Incurred Investment contracts with DPF - by type component component claims Total Opening assets - - - - Opening liabilities 21,055 - - 21,055 Net balance, on January 1, 2023 21,055 - - 21,055 Insurance revenue (64) - - (64) Incurred claims and other insurance service expenses - - 36 36 Insurance service expenses - - 36 36 Investment components (2,417) - 2,418 - Insurance service result (2,481) - 2,453 (28) Insurance finance (income) / expenses (P&L and OCI) 1,921 - - 1,921 Cash flows 423 - (2,453) (2,030) Other movements 172 - - 172 Net exchange differences 503 - - 503 Net closing balance, on December 31, 2023 21,594 - - 21,594 Closing assets - - - - Closing liabilities 21,594 - - 21,594 About Aegon Governance and risk management Financial information Sustainability information 264 | Integrated Annual Report 2023 Remaining coverage Excluding loss Loss compo- Investment contracts with DPF - by type component nent Incurred claims Total Opening assets - - - - Opening liabilities 27,392 - - 27,392 Net balance, on January 1, 2023 27,392 - - 27,392 Insurance revenue (74) - - (74) Incurred claims and other insurance service expenses - - 58 58 Losses (and reversal of losses) on onerous contracts - (5) - (5) Insurance service expenses - (5) 58 54 Investment components (2,254) 5 2,250 - Insurance service result (2,328) - 2,308 (20) Insurance finance (income) / expenses (P&L and OCI) (3,247) - - (3,247) Cash flows 511 - (2,308) (1,797) Net exchange differences (1,273) - - (1,273) Net closing balance, on December 31, 2023 21,055 - - 21,055 Closing assets - - - - Closing liabilities 21,055 - - 21,055 Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 265 29.2.2 Movement schedules by measurement component Best estimate Risk Contractual Insurance contracts not measured under PAA - by component liability adjustment service margin Total Opening assets 100 - (64) 36 Opening liabilities 163,381 3,436 8,865 175,681 Net opening balance, on January 1, 2023 163,280 3,435 8,929 175,645 Changes in estimates that adjust contractual service margin (204) 380 (176) - Changes in estimates that result in (a reversal of) onerous contracts 974 51 - 1,025 New contracts issued – non-onerous (563) 90 473 - New contracts issued – onerous 38 22 - 60 Changes that relate to future service 245 542 297 1,084 Earnings released from contractual service margin - - (952) (952) Release of risk adjustment - (345) - (345) Experience adjustments on current service 75 - - 75 Revenue recognized for incurred policyholder tax expenses (15) - - (15) Changes that relate to current service 60 (345) (952) (1,238) Experience adjustments on claims incurred 17 - - 17 Changes that relate to past service 17 - - 17 Insurance service result 322 197 (656) (137) General model Interest accreted to insurance contracts 2,680 195 223 3,098 Changes in interest rates and other financial assumptions 1,573 14 - 1,587 Revaluation of changes in non-financial assumptions and experience adjustments to current interest rates 425 (4) - 421 Variable fee approach Change in fair value of the underlying assets of products with direct participating features 13,730 - - 13,730 Change in fulfilment value of products with direct participating features not recognized in CSM due to risk mitigation option (1,493) - - (1,493) Insurance finance (income) / expenses 16,915 205 223 17,343 Premiums received 14,203 - - 14,203 Claims, benefits and expenses paid (23,862) - - (23,862) Acquisition costs paid (936) - - (936) Other (30) - - (30) Cash flows (10,624) - - (10,624) Contracts disposed during the period (283) (5) (59) (347) Transfers to disposal groups (59) (197) (89) (345) Other 41 - (21) 20 Transfer (to)/from other headings (511) (1) (1) (512) Other movements (811) (203) (169) (1,184) Net exchange differences (3,520) (98) (203) (3,821) Net closing balance, on December 31, 2023 165,562 3,537 8,124 177,222 Closing assets 475 (286) (4) 185 Closing liabilities 166,036 3,251 8,120 177,407 About Aegon Governance and risk management Financial information Sustainability information 266 | Integrated Annual Report 2023 Best estimate Contractual Insurance contracts not measured under PAA - by component liability Risk adjustment service margin Total Opening assets 1,086 (510) (465) 110 Opening liabilities 271,870 4,831 11,401 288,102 Net opening balance, on January 1, 2022 270,784 5,341 11,866 287,991 Changes in estimates that adjust contractual service margin 909 (1,232) 323 - Changes in estimates that result in (a reversal of) onerous contracts 1,408 (131) - 1,277 New contracts issued – non-onerous (595) 103 493 - New contracts issued – onerous 27 29 - 56 Changes that relate to future service 1,749 (1,231) 816 1,333 Earnings released from contractual service margin - - (1,229) (1,229) Release of risk adjustment - (359) - (359) Experience adjustments on current service (47) 1 - (46) Revenue recognized for incurred policyholder tax expenses 1 - - 1 Changes that relate to current service (46) (359) (1,229) (1,634) Experience adjustments on claims incurred (7) - - (8) Changes that relate to past service (7) - - (8) Insurance service result 1,695 (1,591) (414) (309) General model Interest accreted to insurance contracts 2,548 156 221 2,925 Changes in interest rates and other financial assumptions (28,114) (58) - (28,172) Revaluation of changes in non-financial assumptions and experience adjustments to current interest rates (862) 19 - (843) Variable fee approach Change in fair value of the underlying assets of products with direct participating features (25,351) - - (25,351) Change in fulfilment value of products with direct participating features not recognized in CSM due to risk mitigation option (5,799) - - (5,799) Insurance finance (income) / expenses (57,578) 117 221 (57,240) Premiums received 15,444 - - 15,444 Claims, benefits and expenses paid (26,454) - - (26,454) Acquisition costs paid (892) - - (892) Other (28) - - (28) Cash flows (11,930) - - (11,930) Contracts disposed during the period (177) (5) (96) (278) Transfers to disposal groups (48,338) (659) (3,040) (52,037) Other - - 5 5 Other movements (48,515) (663) (3,131) (52,310) Net exchange differences 8,825 231 387 9,442 Net closing balance, on December 31, 2022 163,280 3,435 8,929 175,645 Closing assets 100 - (64) 36 Closing liabilities 163,381 3,436 8,865 175,681 Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 267 Reinsurance contracts held - Movement schedule by Best estimate Contractual component, no PAA liability Risk adjustment service margin Total Opening assets 16,233 1,010 (309) 16,934 Opening liabilities (371) (101) 202 (270) Net opening balance, on January 1, 2023 15,862 909 (107) 16,664 Changes in estimates that adjust the contractual service margin (3) 6 (4) - Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts 477 67 6 550 New reinsurance contracts issued / acquired recognized in the year (330) 42 271 (17) Initial recognition of onerous underlying contracts - - 12 12 Changes that relate to future service 144 114 286 544 CSM recognized for service received - - (26) (26) Release of risk adjustment - (118) - (118) Experience adjustment on current service (217) - - (217) Changes that relate to current service (217) (118) (26) (361) Experience adjustment on claims component (2) - - (2) Changes that relate to past service (2) - - (2) Net income/expenses of reinsurance held (76) (3) 260 181 Reinsurance finance income / (expenses) 1,013 48 (13) 1,048 Premiums paid, net of received fixed commission 2,642 - - 2,642 Amounts received (3,622) - - (3,622) Cash flows (979) - - (979) Other movements (132) (176) (63) (371) Other movements (132) (176) (63) (371) Net exchange difference (528) (23) 2 (550) Net closing balance, on December 31, 2023 15,160 755 78 15,993 Closing assets 16,184 423 (7) 16,601 Closing liabilities (1,024) 332 85 (608) About Aegon Governance and risk management Financial information Sustainability information 268 | Integrated Annual Report 2023 Reinsurance contracts held - Movement schedule by Best estimate Contractual component, no PAA liability Risk adjustment service margin Total Opening assets 20,608 1,009 (328) 21,288 Opening liabilities (1,617) 585 561 (471) Net opening balance, on January 1, 2022 18,991 1,594 233 20,818 Changes in estimates that adjust the contractual service margin 244 (408) 164 - Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts 655 (58) 10 607 New reinsurance contracts issued / acquired recognized in the year (8) 21 (13) - Initial recognition of onerous underlying contracts - - 31 31 Changes that relate to future service 891 (444) 192 638 CSM recognized for service received - - 42 42 Release of risk adjustment - (147) - (147) Experience adjustment on current service (274) - - (274) Changes that relate to current service (274) (147) 42 (379) Experience adjustment on claims component (12) - - (12) Changes that relate to past service (12) - - (12) Net income/expenses of reinsurance held 605 (591) 234 248 Reinsurance finance income / (expenses) (3,954) 47 (37) (3,944) Premiums paid, net of received fixed commission 3,005 - - 3,005 Amounts received (4,503) - - (4,503) Cash flows (1,498) - - (1,498) Other movements 403 (206) (520) (323) Other movements 403 (206) (520) (323) Net exchange difference 1,316 65 (17) 1,363 Net closing balance, on December 31, 2022 15,862 909 (107) 16,664 Closing assets 16,233 1,010 (309) 16,934 Closing liabilities (371) (101) 202 (270) Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 269 Best estimate Contractual Investment contracts with DPF - by component liability Risk adjustment service margin Total Opening assets - - - - Opening liabilities 20,874 109 72 21,055 Net balance, on January 1, 2023 20,874 109 72 21,055 Changes in estimates that adjust contractual service margin (152) 31 121 - Changes that relate to future service (152) 31 121 - Earnings released from contractual service margin - - (17) (17) Release of risk adjustment - (15) - (15) Experience adjustments on current service 4 - - 4 Changes that relate to current service 4 (15) (17) (28) Changes that relate to past service - - - - Insurance service result (148) 16 104 (28) Variable fee approach Change in fair value of the underlying assets of products with direct participating features 1,921 - - 1,921 Insurance finance (income) / expenses 1,921 - - 1,921 Premiums received 475 - - 475 Claims, benefits and expenses paid (2,506) - - (2,506) Cash flows (2,030) - - (2,030) Other 170 - 1 172 Other movements 170 - 1 172 Net exchange differences 498 3 2 503 Net closing balance, on December 31, 2023 21,285 128 180 21,594 Closing assets - - - - Closing liabilities 21,285 128 180 21,594 About Aegon Governance and risk management Financial information Sustainability information 270 | Integrated Annual Report 2023 Best estimate Contractual Investment contracts with DPF - by component liability Risk adjustment service margin Total Opening assets - - - - Opening liabilities 27,064 133 195 27,392 Net balance, on January 1, 2022 27,064 133 195 27,392 Changes in estimates that adjust contractual service margin 110 (3) (106) - Changes that relate to future service 110 (3) (106) - Earnings released from contractual service margin - - (11) (11) Release of risk adjustment - (14) - (14) Experience adjustments on current service 5 - - 5 Changes that relate to current service 5 (14) (11) (20) Changes that relate to past service - - - - Insurance service result 114 (17) (117) (20) Variable fee approach Change in fair value of the underlying assets of products with direct participating features (3,247) - - (3,247) Insurance finance (income) / expenses (3,247) - - (3,247) Premiums received 511 - - 511 Claims, benefits and expenses paid (2,308) - - (2,308) Cash flows (1,797) - - (1,797) Net exchange differences (1,261) (6) (6) (1,273) Net closing balance, on December 31, 2022 20,874 109 72 21,055 Closing assets - - - - Closing liabilities 20,874 109 72 21,055 29.2.3 New contracts recognized New insurance contracts recognized, no PAA 2023 Issued non-onerous Issued onerous New contracts recognized contracts contracts Total Present value of cash inflows (5,155) (545) (5,701) Present value of cash outflows, excl. acquisition costs 4,593 583 5,176 Risk adjustment for non-financial risk 90 22 112 Contractual service margin 473 - 473 (Gain) / loss recognized on initial recognition - 60 60 2022 Issued non-onerous Issued onerous New contracts recognized contracts contracts Total Present value of cash inflows (5,020) (475) (5,494) Present value of cash outflows, excl. acquisition costs 4,447 504 4,951 Risk adjustment for non-financial risk 98 27 125 Contractual service margin 474 - 474 (Gain) / loss recognized on initial recognition - 57 57 1 The table do not hold results from Aegon the Netherlands; therefore, numbers differ from 29.2.2 Movement schedules by measurement component table Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 271 New reinsurance contracts recognized, no PAA Reinsurance 2023 contracts Present value of cash inflows 201 Present value of cash outflows (531) Risk adjustment for non-financial risk 42 Contractual service margin 271 Income recognized on initial recognition (17) 2022 Present value of cash inflows 251 Present value of cash outflows (259) Risk adjustment for non-financial risk 21 Contractual service margin (13) Income recognized on initial recognition 0 29.2.4 Maturity analysis contractual service margin 2023 2022 Discounted Discounted Maturity analysis CSM insurance contracts CSM CSM <1 year 839 1,076 1-2 years 756 802 2-3 years 684 723 3-4 years 618 654 4-5 years 559 591 5-10 years 2,071 2,210 10-20 years 1,850 2,024 > 20 years 748 849 On December 31 8,124 8,929 2023 2022 Discounted Discounted Maturity analysis CSM reinsurance contracts held, no PAA CSM CSM < 1yr 8 (22) 1 < 2 yrs 7 (15) 2 < 3 yrs 6 (13) 3 < 4 yrs 6 (12) 4 < 5 yrs 5 (10) 5 < 10 yrs 18 (32) 10 - 20 yrs 17 (16) > 20 yrs 12 13 On December 31 78 (107) About Aegon Governance and risk management Financial information Sustainability information 272 | Integrated Annual Report 2023 29.2.5 Movement schedules contractual service margin by transition method Contractual service margin recognized on contracts in-force on the transition date to IFRS 17 Insurance contracts Investment contracts with DPF Reinsurance contracts held Total Total Total MRA 1) FVA 2) Other CSM MRA FVA Other CSM MRA FVA Other CSM On January 1, 2023 1,836 4,673 2,420 8,929 - 72 - 72 1 (129) 21 (107) Changes in estimates that adjust CSM (40) (105) (32) (176) - 121 - 121 - 11 (14) (4) Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts - - - - - - - - - 4 2 6 New contracts issued: non-onerous - - 473 473 - - - - - - 283 283 Earnings released from contractual service margin (191) (498) (264) (952) - (17) - (17) - 9 (34) (26) Insurance finance income / (expense) 8 159 57 223 - - - - - (21) 8 (13) Cash flow - contracts disposed - (59) - (59) - - - - - - - - Net exchange differences (57) (128) (17) (203) - 2 - 2 - 6 (5) 2 Other 1 (42) (68) (110) - 1 - 1 - (30) (33) (63) On December 31, 2023 1,557 4,000 2,568 8,124 - 180 - 180 - (149) 227 78 1 MRA: Modified Retrospective Approach 2 FVA: Fair Value Approach Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 273 Insurance contracts Investment contracts with DPF Reinsurance contracts held Total Total Total MRA 1) FVA 2) Other CSM MRA FVA Other CSM MRA FVA Other CSM On January 1, 2022 2,639 7,036 2,191 11,866 - 195 - 195 - 238 (5) 233 Changes in estimates that adjust CSM (792) 1,101 15 323 - (106) - (106) - 167 (3) 164 Changes in estimates that relate to losses and reversals of losses on underlying onerous contracts - - - - - - - - - 3 8 10 New contracts issued: non-onerous - - 493 493 - - - - - (8) 26 18 Earnings released from contractual service margin (205) (764) (260) (1,229) - (11) - (11) - 45 (4) 42 Insurance finance income / (expense) 9 179 33 221 - - - - - (37) - (37) Cash flow - contracts disposed - (96) - (96) - - - - - - - - Net exchange differences 186 246 (45) 387 - (6) - (6) - (17) - (17) Other - (3,028) (7) (3,035) - - - - - (520) - (520) On December 31, 2022 1,836 4,673 2,420 8,929 - 72 - 72 1 (129) 21 (107) 1 MRA: Modified Retrospective Approach 2 FVA: Fair Value Approach Other in the table above relates to derecognition of liabilities following the completion of the transaction with a.s.r. 29.2.6 Investments and other assets allocated to contracts that were not transitioned fully retrospectively On transition to IFRS 17, amounts were recognized in the revaluation reserve for insurance contracts, investment contracts with discretionary features and reinsurance contracts held using the modified retrospective approach and/or the fair value approach. Part of the assets backing these groups of insurance contracts are measured at fair value through other comprehensive income. The movement in the period in the cumulative amount recognized in OCI for these assets is reflected in the table below: Assets backing up: Insurance Contracts On January 1, 2023 (2,375) Gross revaluation 1,137 Net gains/losses transferred to income statement 309 Foreign currency translation differences 55 Tax effect (322) Other 47 On December 31, 2023 (1,147) About Aegon Governance and risk management Financial information Sustainability information 274 | Integrated Annual Report 2023 Assets backing up: Insurance Contracts On January 1, 2022 6,456 Gross revaluation (12,445) Net gains/losses transferred to income statement 425 Foreign currency translation differences 540 Tax effect 2,578 Other 72 On December 31, 2022 (2,375) Of the Gross revaluation, EUR 1,211 million was unrealized gains through equity (2022: loss of EUR 12,434 million). The Net gains/losses transferred to the income statement include EUR 437 million due to transfer disposal (2022: EUR 549 million). 29.3 Critical judgments and estimates 29.3.1 Fulfilment cash flows The fulfillment cash flows comprise: • Estimates of future cash flows; • An adjustment to reflect time value of money and the financial risks related to future cash flows, to the extent that the financial risks are not included in the estimates of future cash flows and • A risk adjustment for non-financial risk. Each measurement element requires the use of significant judgment and estimates. 29.3.1.1 Valuation methods Aegon’s objective in estimating future cash flows is to determine a range of scenarios that reflects the full range of possible outcomes. Each scenario specifies the amount and timing of the cash flows for a particular outcome, and the estimated probability of that outcome. The cash flows from each scenario are discounted and weighted by the estimated probability of that outcome to derive an expected present value. When determining the expected value of the full range of possible outcomes, the objective is to incorporate all reasonable and supportable information available without undue cost or effort in an unbiased way, rather than to identify every possible scenario. In some cases, relatively simple modeling provides an answer within an acceptable range of precision. In other cases, more complex valuation methods are required to satisfy the measurement objective. For example, if cash flows reflect a series of interrelated (implicit or explicit) options and respond in a non-linear fashion to changes in economic conditions, then Aegon often uses stochastic modeling techniques to estimate the expected present value. Stochastic modeling involves projecting future cash flows under a large number of possible economic scenarios for market variables such as interest rates and equity returns. Other methods that are used to measure non-linear cash flows include closed form solutions and replicating portfolio techniques. 29.3.1.2 Actuarial assumptions When estimating future cash flows, Aegon sets actuarial assumptions for underwriting risk including policy claims (such as mortality, longevity or morbidity), policyholder behavior (such as lapses, surrender of policies or partial withdrawals), property & casualty loss ratios and expenses. Actuarial assumptions are reviewed annually, with the exception of expense assumptions which might be updated more frequently as a result on the quarterly monitoring of actual expenses. Underwriting assumptions Mortality tables applied are generally developed based on a blend of company experience and industry wide studies, taking into consideration product characteristics, own risk selection criteria, target market and past experience. Mortality experience is monitored through regular studies, the results of which are fed into the pricing cycle for new products and reflected in the liability calculation for in-force groups of contracts where appropriate. For contracts insuring survivorship or mortality, allowance is made for further longevity or mortality improvements. Morbidity assumptions are based on own claims severity and frequency experience, adjusted where appropriate for industry information. Industry survey is used for judgment-based assumptions like for example morbidity improvement and cost of long-term care (LTC) inflation. Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 275 Surrender and lapse rates depend on product features, policy duration and external circumstances such as the interest rate environment and competitor behavior. For policies where policyholders are expected to have financial incentive to choose a favorable lapse timing based on the market conditions, a dynamic lapse assumption is utilized to reflect expected policyholder behavior when applying multiple scenarios in measurement. Own experience, as well as industry published data, are used to in establishing assumptions. Lapse experience is correlated to mortality and morbidity levels, as higher or lower levels of surrenders may indicate future claims will be higher or lower than anticipated. Such correlations are accounted for in the mortality and morbidity assumptions based on the emerging analysis of experience. Policyholder benefits that are directly linked to asset performance are projected at rates that are consistent with the discount rates applied. For cash flows like crediting rates, the projected cash flows reflect how the reporting unit would determine crediting rates in a given scenario based on the Group’s crediting policies. Other management actions are taken into account to the extent that they are part of Aegon’s regular policies and procedures. Given that Aegon applies the premium allocation approach to most of its non-life insurance business, actuarial assumptions related to (ultimate) loss ratio assumptions only impact the fulfillment cash flows for onerous groups of contracts with remaining coverage and for contracts with incurred claims. Aegon uses a range of loss reserving techniques to estimate (ultimate) claims ratios, using historical claims development data as well as market observable inputs. Large ticket reported claims are assessed on an individual basis. Expense assumptions Expenses that are attributable to the fulfillment cash flows include acquisition expenses, maintenance expenses and claims settlement costs, as well as overhead costs that Aegon considers to be unavoidable when fulfilling the in-force contracts. Investment expenses are included in the fulfillment cash flows for contracts that provide investment-related or investment- return services, as well as for contracts where Aegon performs investment activities that enhance the policyholders’ benefits from insurance coverage. Aegon’s expense assumptions are based on the current level of expenses, adjusted for future expense inflation and the impact of known one-off projects (such as planned cost saving initiatives or projects to implement additional regulatory reporting requirements). In not-at-scale units, further adjustment is made to reflect a long-term scale of business. When allocating the attributable expenses to groups of contracts, Aegon leverages allocation approaches used for pricing or regulatory reporting. Where EU-IFRS requires a greater level of granularity, additional allocation keys are applied that have been defined based on, for example, further expense studies. The expense inflation assumption is split into a financial component that is calibrated to market observables and a non-financial component that is set as an actuarial assumption. The non-financial component of the expense inflation assumption represents the estimated difference between general market inflation implied by the market and expense inflation that is specific to Aegon’s product characteristics. Some inflation assumptions (such as LTC utilization and health medical inflation in the Americas) do not include a financial component but are entirely set as an actuarial assumption, given that they are weakly correlated with general inflation indices and there is no hedge market for such rates. Discount rates and other financial assumptions Aegon adjusts the estimated future cash flows of a group of contracts to reflect the time value of money and the financial risks related to those cash flows, to the extent that the financial risks are not included in the estimates of cash flows. The discount rates applied to the estimates of the future cash flows: • Reflect the time value of money, the characteristics of the cash flows and the liquidity characteristics of the insurance contracts; • Are consistent with observable current market prices (if any) for financial instruments with cash flows whose characteristics are consistent with those of the insurance contracts, in terms of, for example, timing, currency and liquidity; and • Exclude the effect of factors that influence observable market prices but do not affect the future cash flows of the insurance contracts. No implicit adjustments for non-financial risk are included in the discount rates, as the risk adjustment for non-financial risks is explicitly included in the fulfillment cash flows. When determining the discount rates at the date of initial recognition of a group of contracts, Aegon uses weighted-average discount rates over the period that contracts in that group are issued. About Aegon Governance and risk management Financial information Sustainability information 276 | Integrated Annual Report 2023 EU-IFRS explicitly mentions two calibration options for the discount rate, namely the "top-down approach" and "bottom-up" approach. Aegon has generalized both approaches into a direct discounting technique in which discount rates are determined as the sum of the risk-free rate plus a percentage of the illiquidity premium (ILP). The ILP is an extra spread that an investor can earn by investing in a security that offers limited or no ability for the investor to exit the investment prior to its maturity. If an insurance liability is illiquid (meaning that the policyholder has limited or no ability to cash it in prior to maturity or contingency- based payment), the liability is discounted at a rate that includes an ILP because illiquid assets (earning an illiquidity premium) may be purchased to back or replicate that liability. Risk-free yield curve Aegon has identified various rates available in the EUR, GBP and USD markets that can be used as a basis for the risk-free yield curve, including EURIBOR swap rates for EUR, reformed Sterling Overnight Index Average (SONIA) for GBP, and Secured Overnight Funding Rates (SOFR) and US Treasury rates for USD. EURIBOR rates are adjusted for credit risk by subtracting a credit risk allowance. No adjustment is made to overnight swap rates and US Treasury rates, as the credit risk of these instruments is deemed negligible. A full risk-free yield curve is derived by first interpolating between tenors for which market data is available, and then extrapolating the yield curve beyond market observable maturities. Discount rates converge linearly in 10 years to an ultimate forward rate. A uniform last liquid point for EUR and USD is set at 30 years, GBP is set at 50 years. The ultimate forward rates reflect a long-term view on nominal interest rates and is set by management per currency, considering expected real interest rates and long-term inflation together with the current market environment. The ultimate forward rates have been reviewed as part of the annual Group economic assumptions update and revised to a common level of 3.45% effective December 31, 2023. (December 31, 2022: 3.50%,3.65% and 3.45% for the USD, EUR, and GBP respectively.) Aegon reviews the risk-free last liquid point and ultimate forward rates quarterly which, although expected to be infrequent, may lead to assumption updates if there are significant changes in market conditions. Yield curves (zero coupon rates excluding ILP) December 31, 2023 1 year 5 years 10 years 15 years 20 years EUR 3.36% 2.33% 2.39% 2.47% 2.40% GBP 4.74% 3.35% 3.28% 3.40% 3.43% USD 4.83% 3.89% 3.90% 4.00% 4.39% Yield curves (zero coupon rates excluding ILP) December 31, 2022 1 year 5 years 10 years 15 years 20 years EUR 3.18% 3.10% 3.05% 2.98% 2.73% GBP 4.46% 4.06% 3.71% 3.62% 3.54% USD 4.97% 4.03% 3.83% 3.94% 4.31% Illiquidity premium (ILP) Aegon sets ILPs at the level of the reporting unit or major business unit, reflecting how it manages the investments and ALM risk for the given block of liabilities. For example, in the US Aegon has set ILPs by lines of business which has resulted in 9 ILP curves. For each unit, an ILP curve is constructed that is based on the market-observables returns on a reference portfolio of assets. The reference portfolio is based on the unit’s investment policy target mix of fixed interest securities and excludes alternative investments (such as equities and real estate investments). To derive the ILP curve for respective lines of business, market observable spreads are sourced and adjusted for expected and unexpected default losses. The ILP is based on the line of business reference portfolio and investment strategy. The full ILP curve is derived by interpolating between the observable tenors and then extrapolating the yield linearly beyond the ILP last liquid point to the ultimate forward ILP. The last liquid point can be set separately for each duration bucket or, as a practical simplification, as a single point in time for the entire reference portfolio. The ultimate forward spread is set based on historical 50th percentile spread adjusted for expected and unexpected default losses. Aegon updates the reference portfolio quarterly, and the ILP last liquid point and ILP ultimate forward rate are revised accordingly. The most significant products of Aegon Ltd. are presented below. Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 277 ILP per portfolio, December 31, 2023 1 year 5 years 10 years 15 years 20 years 30 years Fixed Deferred Annuity 1.15% 1.21% 1.12% 1.11% 1.11% 1.11% Indexed Universal Life 1.20% 1.24% 1.20% 1.18% 1.18% 1.21% Long-Term Care 0.97% 0.98% 0.98% 1.15% 1.20% 1.30% Traditional Life 0.99% 1.01% 1.02% 1.15% 1.19% 1.28% Universal Life 1.01% 1.03% 1.02% 1.13% 1.17% 1.26% Variable Annuities 0.69% 0.69% 0.68% 0.67% 0.64% 0.67% Annuities 0.89% 0.89% 0.89% 0.89% 0.89% 0.76% Individual Protection 0.49% 0.49% 0.49% 0.49% 0.49% 0.40% ILP per portfolio, December 31, 2022 1 year 5 years 10 years 15 years 20 years 30 years Fixed Deferred Annuity 1.44% 1.48% 1.31% 1.12% 1.12% 1.12% Indexed Universal Life 1.48% 1.45% 1.33% 1.22% 1.22% 1.21% Long-Term Care 1.37% 1.38% 1.38% 1.32% 1.32% 1.32% Traditional Life 1.41% 1.42% 1.40% 1.31% 1.31% 1.31% Universal Life 1.43% 1.44% 1.39% 1.29% 1.28% 1.28% Variable Annuities 0.67% 0.67% 0.67% 0.67% 0.67% 0.68% Annuities 1.08% 1.08% 1.08% 1.08% 1.08% 1.03% Individual Protection 0.50% 0.50% 0.50% 0.50% 0.50% 0.42% Illiquidity factor The illiquidity factor reflects the liquidity characteristics of a certain group of insurance contracts. Groups of contracts whose cash flows are not dependent on the underlying assets are assigned an illiquidity factor of 100%. Groups of contracts for which the cash flows predominantly vary with the underlying assets are assigned an illiquidity factor of 0%. For example, Aegon UK does not apply an illiquidity factor to the Unit Linked products. For a few products that include both types of cash flows, such as US variable annuity products with guaranteed minimum withdrawal benefits, a combination of 100% and 0% ILP is used. Other significant financial assumptions Interest rate volatilities are modelled based on swaption prices, in line with current market pricing. Risk adjustment for non-financial risk The risk adjustment for non-financial risk is included explicitly as a separate component of the fulfillment cash flows. It reflects the compensation that Aegon requires for bearing the uncertainty about the amount and timing of the cash flows that arises from non-financial risk as it fulfils insurance contracts. The non-financial risks considered include mortality, morbidity, policyholder behavior, expense, and product specific operational risk. Non-financial risks that do not arise from the insurance contracts, such as general operational risk, are not reflected in the risk adjustment. The risk adjustment reflects both the risk that actual experience differs from the best estimate assumption used to project future cash flows due to mis-estimation (parameter risk), as well as the risk of random fluctuations around the true estimates (contagion risk). Diversification benefits are recognized at the Group level. To align with market practice, Aegon only reflects the degree of diversification between non-financial risks, and contrary to its pricing methodology, ignores diversification benefits between financial and non-financial risks. Diversification effects include the impact of reinsurance ceded, as well insurance contracts classified as held for sale. Aegon generally applies a simplified confidence interval technique which estimates the risk adjustment for non-financial risk using a confidence level (probability of sufficiency) approach at the 80th percentile. Under this approach, a probability distribution is assumed for each particular risk and the amount above the expected present value of future cash flows determined (using a shock factor). The impacts for each risk are then aggregated using a correlation matrix, reflecting diversification between the various non-financial risk types. For some products, Aegon measures contagion risk using the Conditional Tail Expectation technique at the 75th percentile. Regardless of the technique applied, the confidence interval is computed across the entire product lifetime in order to fully reflect the risk. About Aegon Governance and risk management Financial information Sustainability information 278 | Integrated Annual Report 2023 Changes in methods and inputs used to measure fulfillment cash flows Actuarial assumptions are reviewed periodically in the second quarter for the United States and in the fourth quarter for Europe and Asia, based on historical experience, observable market data, including market transactions such as acquisitions and reinsurance transactions, anticipated trends and legislative changes. Similarly, the models and systems used for determining our liabilities and reinsurance assets are reviewed periodically, and if deemed necessary, updated based on emerging best practice and available technology. During 2023, Aegon implemented actuarial assumption and model updates which are mainly related to Aegon’s business in the Americas. Assumption updates (non-financial assumptions) are absorbed in the CSM where there are sufficient balances. The change in CSM will impact the amount amortized in the current period and all prospective periods. The total pre-tax impact of non- financial assumption changes at the end of 2023 is a EUR 497 million increase to liabilities. Most of the impact was driven by the model update on policyholder behaviour mainly on Indiviual Life and Variable Annuities lines of business and expense assumption updates. Main assumption updates are all on morbidity but they are offset by a change in CSM so this change has limited impact on total liabilites. Aegon did not make any significant changes to the contract boundaries in the current reporting period, nor did it update the approaches used to determine the discount rate or estimate the risk adjustment for non-financial risk. 29.3.2 Relevant other significant judgments In addition to the judgments and estimates made in measuring the fulfillment cash flows that are described above, other significant judgments are applied in determining: • The relative weighting of coverage units when multiple services are provided; • The non-distinct investment component, which is excluded from insurance revenue; and • The adjustment for nonperformance risk that is applied to reinsurance contracts held. 29.3.2.1 Weighting of coverage units Often one single metric can be defined that captures multiple services provided under one contract. Different approaches are used by Aegon when assessing the relative weighting of the benefits of different services. In some cases, the weighting is done in a way that directly flows from the composition of the benefits under the contract. For example, for a life insurance product with an account value that can be surrendered, coverage units can be based on the total death benefit as this amount comprises both the account value (investment service) and the excess death benefits (insurance service). In other cases, significant judgment is required. For example, for US long-term care insurance products, multiple drivers impact the maximum daily benefit to which a policyholder could be entitled. To reflect this, the coverage unit is computed using a combination of the initial allowed benefit, the benefit period, as well as adjustments for any inflation protection and if the policy is paid-up on the contingent non-forfeiture option. 29.3.2.2 Investment component Aegon reports insurance revenue and insurance service expenses excluding non-distinct investment components. An investment component is defined as the amount that an insurance contract requires Aegon to repay to a policyholder, even if the insured event does not occur. Aegon determines the investment component, when a claim is incurred as an amount is released from the liability for remaining coverage. When doing so it considers which payments would have been possible immediately prior to the claims date. For example, a payment might have needed to be made to the policyholder in light of policy surrender, the uptake of a policy loan or the partial withdrawal, or the transfer of an insurance policy to another insurer. The investment component is defined net of any penalty or similar charges. 29.3.2.3 Adjustment to reinsurance contracts held for non-performance risk The nonperformance risk by the reinsurer is based on Aegon’s credit exposure, net of collateral, and the perceived counterparty default risk. In assessing the credit exposure, Aegon takes into account treaty provisions for non-performance, such as the automatic recapture of the reinsured business on default of the reinsurer. Notes to the consolidated financial statements Note 29 Integrated Annual Report 2023 | 279 When estimating a reinsurer’s default risk, Aegon considers the current financial condition and credit standing of the reinsurer, expert judgment specific to the local reinsurance market and historical data (such as Moody’s Loss Given Default rates). The ultimate adjustment reflects the risk of potential reinsurance counterparty failure due to default (i.e. credit events), as well as disputes resulting in reduced payments and the potential for current conditions to change over time. 29.4 Underwriting risk Aegon’s earnings depend significantly upon the extent to which actual claims experience differs from the assumptions used in setting the prices for products and establishing the technical liabilities and liabilities for claims. To the extent that actual claims experience is less favorable than the underlying assumptions used in establishing such liabilities, income would be reduced. Furthermore, if these higher claims were part of a permanent trend, Aegon may be required to change best estimate assumptions for future claims which could increase the required reserves for these future claims, which could reduce income. In addition, certain acquisition costs related to the sale of new policies and the purchase of policies already in force have been recorded as assets on the statement of financial position and are being amortized into the income statement over time. If the assumptions relating to the future profitability of these policies (such as future claims, investment income and expenses) are not realized, the amortization of these costs could be accelerated and may even require write offs should there be an expectation of unrecoverability. This could have a materially adverse effect on Aegon’s business, results of operations and financial condition. Sources of underwriting risk include policyholder behavior (such as lapses, surrender of policies or partial withdrawals), policy claims (such as mortality, longevity or morbidity) and expenses. For some product lines, Aegon is at risk if policy lapses increase as sometimes Aegon is unable to fully recover upfront expenses in selling a product despite the presence of commission recoveries or surrender charges and fees. There are also products where Aegon is at risk if lapses decrease, for example where this would result in a higher utilization rate of product guarantees. For mortality and morbidity risk, Aegon sells certain types of policies that are at risk if mortality or morbidity increases, such as term life insurance and accident insurance, Aegon also sells certain types of policies that are at risk if mortality decreases (longevity risk) such as annuity products. Aegon is also at risk if expenses are higher than the expenses assumed beforehand by management and that were priced into the products. Aegon monitors and manages its underwriting risk by underwriting risk type. Attribution analysis is performed on earnings and reserve movements in order to understand the source of any material variation in actual results from what was expected. Aegon’s units also perform experience studies for underwriting risk assumptions, comparing Aegon’s experience to industry experience as well as combining Aegon’s experience and industry experience based on the depth of the history of each source to Aegon’s underwriting assumptions. Where policy charges are flexible in products, Aegon uses these analyses as the basis for modifying these charges, with a view to maintain a balance between policyholder and shareholder interests. Aegon also has the ability to reduce expense levels over time, thus mitigating unfavorable expense variation. Another way to mitigate underwriting risk is through reinsurance. Aegon uses reinsurance to primarily manage and diversify risk, limit volatility, improve capital positions, limit maximum losses and gain access to reinsurer support. While the objectives and use can vary by region due to local market considerations and product offerings, the use of reinsurance is coordinated and monitored globally. The key areas where reinsurance is used is to reduce our exposure to mortality and morbidity risk primarily through a combination of quota-share and Excess of Loss reinsurance. Also, Excess of Loss reinsurance is used to limit our exposure to large losses on non-life business. In order to minimize its reinsurer defaults exposure, Aegon regularly monitors the creditworthiness of its reinsurers, and where appropriate, arranges additional protection through letters of credit, trust agreements and over-collateralization. For certain agreements, funds are withheld for investment rather than relying on the reinsurer to meet investment expectations. Default exposure is further reduced by using multiple reinsurers within certain reinsurance agreements. External reinsurance counterparties are, in general, major global reinsurers. At the same time, local reinsurers are utilized to ensure a balance for local capacity and diversification. About Aegon Governance and risk management Financial information Sustainability information 280 | Integrated Annual Report 2023 Concentration of underwriting risk Americas United Kingdom International Total Insurance contracts Direct participating contracts 70,436 39,687 193 110,315 Without direct participation contracts 59,873 642 6,432 66,946 Investment contracts with DPF Direct participating contracts - 21,594 - 21,594 On December 31, 2023 130,308 61,922 6,625 198,855 Concentration of underwriting risk Americas United Kingdom International Total Insurance contracts Direct participating contracts 69,163 36,694 187 106,044 Without direct participation contracts 61,730 927 7,383 70,039 Investment contracts with DPF Direct participating contracts - 21,055 - 21,055 On December 31, 2022 130,892 58,676 7,570 197,139 Sensitivity analysis of net result, shareholders’ equity and CSM to changes in various underwriting risks Sensitivity analysis of net result and shareholders’ equity to various underwriting risks is shown in the table that follows. Aegon's best estimate assumptions already include our view of expected future developments and the sensitivities represent an increase or decrease of lapse rates, mortality rates and morbidity rates, compared to Aegon's best estimate assumptions. These underwriting sensitivities were run using a permanent shock applied to all of Aegon's products, exposed to an increase and to a decrease in the corresponding rates. Due to the nature of IFRS and how changes in assumptions are absorbed by the CSM while a contract is not onerous, but are reflected in the net result if it is onerous, it is possible that the results of opposite sensitivities seem counterintuitive. For example we see how both a mortality up and down sensitivity lead to a negative net result. This happens as the contracts that are exposed to mortality increases, become onerous under a mortality up sensitivity, leading to a negative net result. On the other hand, under a mortality down sensitivity the positive effects are absorbed by an increase in CSM, leading to higher net results in the future but not in the current net result shown in the table. 2023 On net result On shareholders' equity On CSM Gross of Net of Gross of Net of Gross of Net of Estimated approximate effect reinsurance reinsurance reinsurance reinsurance reinsurance reinsurance Without direct participation contracts 20% increase in lapse rates (95) (58) (43) (7) (126) (151) 20% decrease in lapse rates 57 35 41 18 117 169 5% increase in mortality rates (520) (87) (443) (19) (86) 11 5% decrease in mortality rates 419 11 338 (62) 177 55 10% increase in morbidity rates (139) (138) (153) (152) (759) (746) 10% decrease in morbidity rates 53 53 75 77 908 894 5% increase in expenses (14) (12) (12) (10) (133) (134) 5% decrease in expenses 36 36 35 35 163 164 Direct participating contracts 20% increase in lapse rates 55 48 56 58 (32) (336) 20% decrease in lapse rates (70) (53) (65) (62) 123 428 5% increase in mortality rates (84) (78) (71) (67) (699) (314) 5% decrease in mortality rates (5) (16) (15) (23) 835 436 10% increase in morbidity rates - - - - - - 10% decrease in morbidity rates - - - - - - 5% increase in expenses (13) (13) (13) (14) (205) (201) 5% decrease in expenses 12 12 13 13 206 203 Non-life contracts 10% increase in claims (6) (5) (8) (6) - - 10% decrease in claims 6 5 9 6 - - Notes to the consolidated financial statements Note 30 Integrated Annual Report 2023 | 281 2022 On net result On shareholders' equity On CSM Gross of Net of Gross of Net of Gross of Net of Estimated approximate effect reinsurance reinsurance reinsurance reinsurance reinsurance reinsurance Without direct participation contracts 20% increase in lapse rates (94) (61) (34) (2) 67 (172) 20% decrease in lapse rates 72 42 46 15 (83) 205 5% increase in mortality rates (507) (84) (451) (33) (343) (14) 5% decrease in mortality rates 422 11 362 (43) 430 78 10% increase in morbidity rates (121) (119) (94) (92) (833) (819) 10% decrease in morbidity rates 33 28 11 8 980 969 5% increase in expenses (7) (6) (2) (1) (157) (152) 5% decrease in expenses 5 4 1 - 183 153 Direct participating contracts 20% increase in lapse rates 43 29 69 50 187 29 20% decrease in lapse rates (106) (72) (125) (92) 68 188 5% increase in mortality rates (47) (22) (37) (15) (565) (365) 5% decrease in mortality rates 10 (14) - (21) 623 411 10% increase in morbidity rates - - - - - - 10% decrease in morbidity rates - - - - - - 5% increase in expenses (8) (7) (7) (7) (220) (219) 5% decrease in expenses 5 5 5 5 221 220 Non-life contracts 10% increase in claims (1) (1) (1) (1) - - 10% decrease in claims 1 1 1 1 - - 29.5 Risk mitigation Aegon has chosen to apply the risk mitigation option and recognize changes in fulfillment value of products with direct participating features in the P&L and OCI, instead of adjusting the CSM. The adjustment to the CSM that would otherwise have been made in December 31, 2023 is EUR 1,476 million. 30 Investment contracts without discretionary participating features 30.1 Investment contracts without DPF where Aegon bears the risk 2023 2022 On January 1 9,597 20,674 Deposits 1,606 22,638 Withdrawals (1,405) (23,118) Interest credited 221 232 Net exchange differences (345) 582 Transfer to/from other headings 567 797 Transfers to disposal groups - (12,179) Other (18) (29) On December 31 10,222 9,597 Investment contracts consist of the following: 2023 2022 Institutional guaranteed products 169 179 Fixed annuities 10,024 9,418 Other 29 - On December 31 10,222 9,597 About Aegon Governance and risk management Financial information Sustainability information 282 | Integrated Annual Report 2023 30.2 Investment contracts without DPF where the policyholder bears the risk 2023 2022 On January 1 55,631 71,690 Gross premium and deposits – existing and new business 12,648 11,261 Withdrawals (9,840) (15,233) Interest credited 7,636 (9,864) Fund charges released (313) (324) Net exchange differences (40) 437 Transfers to disposal groups - (1,396) Transfer to/from other headings (680) (943) Other 2 2 On December 31 65,044 55,631 31 Borrowings 2023 2022 Capital funding 763 1,245 Operational funding 1,593 2,806 On December 31 2,356 4,051 Current 32 1,150 Non-current 2,325 2,901 On December 31 2,356 4,051 Fair value of borrowings 2,459 4,114 Aegon’s borrowings are defined separately as capital funding and operational funding. Capital funding includes debt securities that are issued for general corporate purposes and for capitalizing its business units. Capital funding is part of the Company’s total capitalization that is used for financing its subsidiaries and the cash held at the holding company. Operational funding includes debt securities that are issued for financing of dedicated pools of assets. These assets are either legally segregated or tracked as separate portfolios. The difference between the contractually required payment at maturity date and the carrying amount of the borrowings amounted to EUR 6 million positive (2022: EUR 7 million positive). Capital funding A detailed composition of capital funding is included in the following table: (sorted at maturity) Coupon rate Coupon date Issue / Maturity 2023 2022 EUR 500 million Senior Unsecured Notes 1.000% December 8 2016 / 23 - 499 GBP 250 million Medium-Term Notes 6.125% December 15 1999 / 31 287 281 Semi-annually, GBP 400 million Senior Unsecured Notes 6.625% December 16 2009 / 39 457 446 Other 18 19 On December 31 763 1,245 During 2023, the EUR 500 million senior unsecured notes with a coupon rate of 1% was redeemed. These loans are considered senior debt in calculating financial leverage in note 37 Capital management and solvency. Notes to the consolidated financial statements Note 32 Integrated Annual Report 2023 | 283 Operational funding During 2023, the operational funding decreased by EUR 1.2 billion mainly due to the partial redemption of the FHLB borrowing. Coupon rate Coupon date Issue / Maturity 2023 2022 FHLB Secured borrowings 1) Floating Quarterly 2021 / 24 1,562 2,806 North Westerly VI Note 1) Floating Quarterly 2020 / 32 15 - North Westerly VII Note 1) Floating Quarterly 2021 / 34 16 - On December 31 1,593 2,806 1 Issued by a subsidiary of Aegon Ltd. Other Undrawn committed borrowing facilities: 2023 2022 Floating-rate - Expiring beyond one year 2,623 3,435 On December 31 2,623 3,435 There were no defaults or breaches of conditions during the period. 32 Provisions 2023 2022 On January 1 100 193 Additional provisions 77 28 Disposal of a business (13) (8) Unused amounts reversed through the income statement (25) (10) Used during the year (54) (57) Net exchange differences (2) 5 Transfers to disposal groups - (52) On December 31 83 100 Current 78 90 Non-current 5 10 The provisions on December 31, 2023 consisted of litigation provisions of EUR 65 million (2022: EUR 71 million) mainly related to settlement in the United States in case alleging mischaracterization of agents as independent contractors instead of employees (see note 39 Commitments and contingencies), restructuring provisions of EUR 9 million (2022: EUR 9 million) and other provisions of EUR 9 million (2022: EUR 19 million). 33 Defined benefit plans 2023 2022 Retirement benefit plans 368 225 Other post-employment benefit plans 178 184 Total defined benefit plans 546 409 Retirement benefit plans in surplus 103 87 Reimbursement rights 20 - Total defined benefit assets 123 87 Retirement benefit plans in deficit 491 312 Other post-employment benefit plans in deficit 178 184 Total defined benefit liabilities 669 496 About Aegon Governance and risk management Financial information Sustainability information 284 | Integrated Annual Report 2023 2023 2022 Other Other post-employ- post-employ- Movements during the year in defined Retirement ment benefit Retirement ment benefit benefit plans benefit plans plans Total benefit plans plans Total On January 1 225 184 409 3,547 277 3,824 Defined benefit expenses 113 19 132 68 17 85 Remeasurements of defined benefit plans 167 (7) 160 (837) (67) (904) Contributions paid (83) - (83) (38) - (38) Benefits paid (39) (12) (51) (117) (17) (134) Net exchange differences (15) (6) (21) 21 15 36 Transfers to disposal groups - - - (2,421) (41) (2,462) Other - - - 1 - 1 On December 31 368 178 546 225 184 409 The amounts recognized in the statement of financial position are determined as follows: 2023 2022 Other Other post-employ- post-employ- Retirement ment benefit Retirement ment benefit benefit plans plans Total benefit plans plans Total Present value of wholly or partly funded obligations 3,165 - 3,165 3,098 - 3,098 Fair value of plan assets (3,051) - (3,051) (3,083) - (3,083) Fair value of reimbursement rights (20) 2 (19) - - - 93 2 95 15 - 15 Present value of wholly unfunded obligations 275 176 451 210 184 394 On December 31 368 178 546 225 184 409 The fair value of Aegon’s own transferable financial instruments included in plan assets and the fair value of other assets used by Aegon included in plan assets was nil in both 2023 and 2022. 2023 2022 Other Other post-employ- post-employ- Retirement ment benefit Retirement ment benefit Defined benefit expenses benefit plans plans Total benefit plans plans Total Current year service cost 38 6 44 32 11 43 Net interest on the net defined benefit liability (asset) 10 9 19 38 6 45 Past service cost 66 4 69 (3) - (3) Total defined benefit expenses 113 19 132 68 17 85 Defined benefit expenses are included in "Post-employment benefit costs" in note 13 Other operating expenses. Movements during the year of the present value of the defined benefit obligations 2023 2022 On January 1 3,491 8,541 Current year service cost 46 43 Interest expense 172 158 Remeasurements of the defined benefit obligations: - Actuarial gains and losses arising from changes in demographic assumptions 53 (3) - Actuarial gains and losses arising from changes in financial assumptions 61 (2,420) Past service cost 109 (3) Benefits paid (252) (529) Net exchange differences (65) 164 Transfer to disposal groups - (2,462) Other - 1 On December 31 3,616 3,491 Notes to the consolidated financial statements Note 33 Integrated Annual Report 2023 | 285 Movements during the year in plan assets for retirement benefit plans 2023 2022 On January 1 3,083 4,717 Interest income (based on discount rate) 153 114 Remeasurements of the net defined liability (asset) (21) (1,518) Contributions by employer 83 38 Benefits paid (203) (395) Net exchange differences (44) 127 On December 31 3,051 3,083 2023 2022 Breakdown of plan assets for in % of total in % of total retirement benefit plans Quoted Unquoted Total plan assets Quoted Unquoted Total plan assets Debt instrument 424 177 601 20% 336 154 490 16% Derivatives - (143) (143) (5%) - (218) (218) (7%) Investment funds - 2,142 2,142 70% - 2,214 2,214 72% Structured securities - 200 200 7% - 268 268 9% Other - 252 252 8% - 328 328 11% On December 31 424 2,627 3,051 100% 336 2,746 3,083 100% Movements during the year of the fair value of the reimbursement rights 2023 2022 On January 1 - - Current year service cost 2 - Remeasurements of the defined benefit obligations: - Actuarial gains and losses arising from changes in demographic assumptions - - - Actuarial gains and losses arising from changes in financial assumptions (25) - Past service cost 40 - Benefits paid 2 - On December 31 20 - Defined benefit plans are mainly operated by Transamerica, Aegon UK and Aegon Employees Netherlands. The following sections contain a general description of the plans in each of these subsidiaries and a summary of the principal actuarial assumptions applied in determining the value of defined benefit plans. Businesses included in all other operating segments mostly operate defined contribution plans. Please refer to note 13 Other operating expenses for a total overview of employee expenses including the total defined contribution expenses. Transamerica Transamerica has defined benefit plans covering substantially all its employees that are qualified under the Internal Revenue Service Code, including all requirements for minimum funding levels. The defined benefit plans are governed by the Board of Directors of Transamerica Corporation. The Board of Directors has the full power and discretion to administer the plan and to apply all of its provisions, including such responsibilities as, but not limited to, developing the investment policy and managing assets for the plan, maintaining required funding levels for the plan, deciding questions related to eligibility and benefit amounts, resolving disputes that may arise from plan participants and for complying with the plan provisions, and legal requirements related to the plan and its operation. The benefits are based on years of service and the employee’s eligible annual compensation. The plan provides benefits are based on the employee’s eligible annual compensation. The plans provide benefits based on a cash balance formula (which defines the accrued benefit in terms of a stated account balance), depending on the age and service of the plan participant. The defined benefit plans have a deficit of EUR 216 million on December 31, 2023 (2022: EUR 102 million deficit). Investment strategies are established based on asset and liability studies by actuaries which are updated as they consider appropriate. These studies, along with the investment policy, assist to develop the appropriate investment criteria for the plan, including asset allocation mix, return objectives, investment risk and time horizon, benchmarks and performance standards, and restrictions and prohibitions. The overall goal is to maximize total investment returns to provide sufficient funding for the present and anticipated future benefit obligations within the constraints of a prudent level of portfolio risk and diversification. Aegon believes that the asset allocation is an important factor in determining the long-term performance of the plan. About Aegon Governance and risk management Financial information Sustainability information 286 | Integrated Annual Report 2023 The plan uses multiple asset classes as well as sub-classes to meet the asset allocation and other requirements of the investment policy, which minimizes investment risk. From time to time the actual asset allocation may deviate from the desired asset allocation ranges due to different market performance among the various asset categories. If it is determined that rebalancing is required, future additions and withdrawals will be used to bring the allocation to the desired level. Transamerica maintains minimum required funding levels as set forth by the Internal Revenue Code. If contributions are required, the funding would be provided from the Company’s general account assets. Pension plan contributions were not required for Transamerica in 2023 or 2022. However, with the Aegon Ltd.Transamerica Management Board approval of a proposal from Transamerica Corporation, Transamerica Corporation made a pension plan contribution of EUR 45 million in September 2023 that was over and above the minimum required funding levels as set forth by the Internal Revenue Code. In 2022, Transamerica Corporation did not make a pension plan contribution. Transamerica also sponsors supplemental retirement plans to provide senior management with benefits in excess of normal retirement benefits. The plans are unfunded and are not qualified under the Internal Revenue Code. The supplemental retirement plans are governed by either Transamerica Corporation, or the Compensation Committee of the Board of Directors of Transamerica Corporation. Transamerica Corporation, or the Compensation Committee of the Board of Directors has the full power and discretion to apply all the plan’s provisions, including such responsibilities as, but not limited to, interpret the plan provisions, to make factual determinations under the plan, to determine plan benefits, and to comply with any statutory reporting and disclosure requirements. The benefits are based on years of service and the employee’s eligible annual compensation. The plans provide benefits based on a traditional final average formula or a cash balance formula (which defines the accrued benefit in terms of a stated account balance), depending on the age and service of the plan participant. The company funds the benefit payments of the supplemental retirement plans from its general account assets. The unfunded amount related to these plans, for which a liability has been recorded, was EUR 174 million (2022: EUR 197 million unfunded). Transamerica provides health care benefits to retired employees through continuation of coverage primarily in self-funded plans, and partly in fully insured plans, which are classified as unfunded per IAS 19 financial guidance. The postretirement health care benefits under the Plans are administered by Transamerica Corporation, which has delegated the claims administration to third-party administrators. Transamerica maintains two plans which provide continuation of coverage for retiree medical benefits. For each plan, Transamerica has the fiduciary responsibility to administer the plan in accordance with its terms, and decides questions related to eligibility and determines plan provisions and benefit amounts. Under the Employee Retirement Income Security Act (ERISA), Transamerica has the fiduciary responsibility to monitor the quality of services provided by the third-party claims administrator and to replace the third-party administrator if needed. In addition, Transamerica has the fiduciary obligation to interpret the provisions of the plans, and to comply with any statutory reporting and disclosure requirements. Finally, Transamerica reviews the terms of the plans and makes changes to the plans if and when appropriate. Transamerica funds the benefit payments or premium payments of the post-retirement health care plans from its general account assets. The post-retirement health benefit liability amounted to EUR 176 million (2022: EUR 184 million). The weighted average duration of the defined benefit obligation is 9.0 years (2022: 9.8 years). The principal actuarial assumptions that apply for the year ended December 31 are as follows: Actuarial assumptions used to determine defined benefit obligations at year-end 2023 2022 Demographic actuarial assumptions Mortality US mortality table 1) US mortality table 1) Financial actuarial assumptions Discount rate 5.00%/4.93% 5.22%/5.14% Salary increase rate 4.00% 4.00% Health care trend rate 6.80% 6.30% 1 2023 assumption -PRI-2012 Employee, Healthy Annuitant and Contingent Survivor Tables (90% white collar/10% blue collar) projected with Scale MP-2021. Comparative figures are as included in the Integrated Annual Report 2022. Notes to the consolidated financial statements Note 33 Integrated Annual Report 2023 | 287 The principal actuarial assumptions have an effect on the amounts reported for the defined benefit obligation. A change as indicated in the table below in the principal actuarial assumptions would have the following effects on the defined benefit obligation per year-end: Estimated approximate effects on the defined benefit obligation 2023 2022 Demographic actuarial assumptions 10% increase in mortality rates (47) (50) 10% decrease in mortality rates 53 54 Financial actuarial assumptions 100 basis points increase in discount rate (205) (222) 100 basis points decrease in discount rate 250 277 100 basis points increase in salary increase rate 5 4 100 basis points decrease in salary increase rate (4) (3) 100 basis points increase in health care trend rate 10 10 100 basis points decrease in health care trend rate (9) (9) The above sensitivity analysis is based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to significant actuarial assumptions the same method (present value of the defined benefit obligation calculated with the projected unit credit method at the end of the reporting period) has been applied as when calculating the pension liability recognized within the statement of financial position. Target allocation of plan assets for retirement benefit plans for the next annual period is: Equity instruments 2%-4% Debt instruments 80%-90% Other 8%-16% Aegon UK Aegon UK operated a defined benefit pension scheme providing benefits for staff based on final pensionable salary and years of service. The scheme closed to new entrants a number of years ago and closed to future accrual on March 31, 2013. Aegon UK now offers a defined contribution pension scheme to all employees. The pension scheme is administered separately from Aegon UK and is governed by Trustees, who are required to act in the best interests of the pension scheme members. The pension scheme Trustees are required to carry out triennial valuations on the scheme’s funding position, with the latest valuation being on September 30, 2022. As part of this triennial valuation process, a schedule of contributions is agreed between the Trustees and Aegon UK in accordance with UK pensions legislation and guidance issued by the Pensions Regulator in the United Kingdom. The schedule of contributions includes deficit reduction contributions to clear any scheme deficit. Under IAS 19, the defined benefit plan has a surplus of EUR 103 million on December 31, 2023 (2022: EUR 87 million surplus). During 2023, EUR 37 million (2022: EUR 38 million) of contributions were paid into the scheme. The investment strategy for the scheme is determined by the trustees in consultation with Aegon UK. Currently 16% of assets are invested in growth assets (i.e. primarily equities) and 84% are income and liability driven investments where the investments are a portfolio of fixed interest and inflation-linked bonds and related derivatives, selected to broadly match the interest rate and inflation profile of liabilities. Under the scheme rules, pensions in payment increase in line with the UK Retail Price Index, and deferred benefits increase in line with the UK Consumer Price Index. The pension scheme is therefore exposed to UK inflation changes as well as interest rate risks, investment returns and changes in the life expectancy of pensioners. About Aegon Governance and risk management Financial information Sustainability information 288 | Integrated Annual Report 2023 The scheme purchased two buy-in policies in the name of the Trustee to cover full scheme benefits for a group of pensioners in 2019 and 2022. The liabilities (and matching assets) calculated on the year end assumptions has been included in the funded position on December 31, 2023. The weighted average duration of the defined benefit obligation is 14.9 years (2022: 15.3 years). The principal actuarial assumptions that apply for the year ended December 31 are as follows: Actuarial assumptions used to determine defined benefit obligations at year-end 2023 2022 Demographic actuarial assumptions Mortality UK mortality table 1) UK mortality table 2) Financial actuarial assumptions Discount rate 4.79% 4.96% Price inflation 3.10% 3.20% 1 Club Vita tables based on analysis of Scheme membership CMI 2022 1.5%/1.25% p.a. (males/females) 2 Club Vita tables based on analysis of Scheme membership CMI 2021 1.5%/1.25% p.a. (males/females) The principal actuarial assumptions have an effect on the amounts reported for the defined benefit obligation. A change as indicated in the table below in the principal actuarial assumptions would have the following effects on the defined benefit obligation per year-end: Estimated approximate effects on the defined benefit obligation 2023 2022 Demographic actuarial assumptions 10% increase in mortality rates (20) (19) 10% decrease in mortality rates 23 22 Financial actuarial assumptions 100 basis points increase in discount rate (131) (130) 100 basis points decrease in discount rate 166 164 100 basis points increase in price inflation 62 55 100 basis points decrease in price inflation (128) (113) The above sensitivity analysis is based on a change in an assumption while holding all other assumptions constant. In practice, this is unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to significant actuarial assumptions the same method (present value of the defined benefit obligation calculated with the projected unit credit method at the end of the reporting period) has been applied as when calculating the pension liability recognized within the statement of financial position. Target allocation of plan assets for retirement benefit plans for the next annual period is: Equity instruments 16.1% Debt instruments 83.9% Aegon Employees Netherlands B.V. Until July 1, 2023, Aegon Nederland N.V. was the employer of the employees of Aegon in the Netherlands. Following the transaction with a.s.r., the remaining employees of Aegon located in the Netherlands were transferred to Aegon Employees Netherlands B.V. (AEN), an Aegon subsidiary included in the Holdings segment, per July 1, 2023. AEN offers a defined contribution pension scheme to all employees in the Netherlands. Aegon Nederland N.V. operated a defined benefit pension plan under a pension contract. As of January 1, 2020, the defined benefit pension plan is closed for new members and there will be no further accrual of benefits to existing members. Entitlements before January 1, 2020, will remain unchanged and the indexation for those accruals will remain in force. The pension contract was updated as AEN was added as an employer upon the date of the transfer of employees to AEN. Notes to the consolidated financial statements Note 33 Integrated Annual Report 2023 | 289 The defined benefit plans cover retirement benefits, disability, death and survivor pensions and the defined benefit obligation amounts to EUR 90 million at December 31, 2023. The defined benefit obligation are backed by investments owned by Aegon Nederland N.V. The obligation of Aegon Nederland N.V. to fund the defined benefit obligation through these investments is reported as a reimbursement right on the balance sheet of AEN. The average remaining duration of the defined benefits obligation is 21.9 years. Also included in the reimbursement rights is the present value of the expected guaranteed premiums and management fees to be paid to Aegon Nederland N.V. by AEN. The present value as of December 31, 2023 amounts to EUR 69 million, discounted at a rate of 3.42%. The average remaining duration of the expected guaranteed premium and management fee is 16.9 years. The liabilities related to other post-employment benefit plans, consisting of former Board of Directors unconditional indexation, jubilee and mortgage discount liabilities, are wholly unfunded and amount to EUR 5 million at December 31, 2023. The weighted average duration of the other post-employment benefit plans is 12.0 years. The principal actuarial assumptions that apply for the year-ended December 31 are as follows: Actuarial assumptions used to determine defined benefit obligations at year-end 2023 Demographic actuarial assumptions Mortality AEGON 2023 1) Financial actuarial assumptions Discount rate 3.42% Price inflation 2.36% 1 During 2023 the mortality table is adjusted, based on experience adjustments. The principal actuarial assumptions have an effect on the amounts reported for the defined benefit obligation. A change as indicated in the table below in the principal actuarial assumptions of the retirement benefit plan would have the following effects per year-end: Estimated approximate effects on the defined benefit obligation 2023 Demographic actuarial assumptions 10% increase in mortality rates (1) 10% decrease in mortality rates 1 Financial actuarial assumptions 100 basis points increase in discount rate (14) 100 basis points decrease in discount rate 18 The above sensitivity analysis is based on a change in one assumption while holding all other assumptions constant. In practice, this is unlikely to occur, and changes in some of the assumptions may be correlated. When calculating the sensitivity of the defined benefit obligation to significant actuarial assumptions the same method (present value of the defined benefit obligation calculated with the projected unit credit method at the end of the reporting period) has been applied as when calculating the defined benefit obligation recognized within the statement of financial position. All other operating segments Businesses included in all other operating segments mostly operate defined contribution plans. Please see note 13 Other operating expenses for the employee expenses regarding these contribution plans. About Aegon Governance and risk management Financial information Sustainability information 290 | Integrated Annual Report 2023 34 Deferred tax Deferred tax 2023 2022 Deferred tax assets 2,350 2,433 Deferred tax liabilities (57) (30) On December 31 2,293 2,403 Deferred tax assets comprise temporary differences on: 2023 2022 Real estate (2) (15) Financial assets 803 1,569 Insurance and investment contracts (599) (1,416) Deferred expenses, VOBA and other intangible assets 539 573 Defined benefit plans 214 196 Tax losses and credits carried forward 1,112 1,287 Other 283 239 On December 31 2,350 2,433 Deferred tax liabilities comprise temporary differences on: 2023 2022 Financial assets (6) (6) Insurance and investment contracts 62 33 Deferred expenses, VOBA and other intangible assets 2 - Other (1) 3 On December 31 57 30 The following table provides a movement schedule of net deferred tax broken-down by those items for which a deferred tax asset or liability has been recognized. Deferred expenses, Tax losses Insurance VOBA and and and other Defined credits Financial investment intangible benefit carried Real estate assets contracts assets plans forward Other Total On January 1, 2023 15 (1,574) 1,449 (573) (196) (1,287) (235) (2,403) Charged to income statement (12) 170 (479) 12 6 49 51 (204) Charged to OCI - 436 (271) - (31) - - 134 Net exchange differences - 38 (32) 19 7 26 18 76 Disposal of a business - 2 (4) - - (8) 2 (8) Transfers to disposal groups - - - - - (1) 1 - Transfer to/from other headings - 118 - - - - (118) - Transfer to/from current income tax - - - - - 109 - 109 Other - - (1) 5 - (1) (2) 2 On December 31, 2023 2 (809) 661 (537) (214) (1,112) (284) (2,293) On January 1, 2022 776 3,336 (4,452) (448) (154) (988) (45) (1,974) Charged to income statement (75) (2,928) 3,380 (217) (191) 180 (105) 45 Charged to OCI - (2,770) 2,256 - 252 - (56) (319) Net exchange differences 1 139 (163) (28) (12) (24) (22) (109) Disposal of a business (1) 1 (2) - - - (3) (5) Transfers to disposal groups (685) 841 306 (1) (94) (454) 26 (61) Transfer to/from other headings - (194) 122 121 3 (27) (26) (1) Transfer to/from current income tax - - - - - 25 - 25 Other - - - - - - (4) (4) On December 31, 2022 15 (1,574) 1,449 (573) (196) (1,287) (235) (2,403) Notes to the consolidated financial statements Note 34 Integrated Annual Report 2023 | 291 Transfer to/from current income tax relates to the deferred tax asset for the loss carry forward position of the Dutch fiscal unity. Deferred tax assets are recognized for tax losses and credits carried forward to the extent that the realization of the related tax benefit through future taxable profits is probable. For an amount of gross EUR 2,564 million; an amount of tax EUR 573 million related to tax losses carried forward (2022: gross EUR 2,858 million; tax EUR 635 million) and an amount of tax EUR 583 million related to tax credits carried forward (2022: tax EUR 595 million) the realization of the deferred tax asset is dependent on the projection of future taxable profits. For the following amounts, arranged by loss carry forward periods, the deferred tax asset is not recognized: Not recognized deferred tax Gross amounts 1) assets 2023 2022 2023 2022 < 5 years 28 58 13 16 ≥ 5 – 10 years 1 7 (0) 2 ≥ 10 – 15 years - - 65 59 ≥ 15 – 20 years - - - - Indefinitely 939 651 231 169 On December 31 969 716 308 246 1 The gross value of state tax loss carry forward is not summarized in the disclosure, due to the fact that the United States files in different state jurisdictions with various applicable tax rates and apportionment rules Deferred corporate income tax assets in respect of deductible temporary differences are recognized to the extent that the realization of the related tax benefit through future taxable profits is probable. For the following amounts relating to deductible temporary differences the realization of the deferred corporate income tax asset is dependent on future taxable profits in excess of the profits arising from the reversal of existing taxable temporary differences. Gross amounts Deferred tax assets 2023 2022 2023 2022 Deferred corporate income tax asset dependent on retaining bond and similar investments until the earlier of market recovery or maturity 4,729 6,166 993 1,295 Deferred corporate income tax asset dependent on future taxable profits 1,717 27 362 7 On December 31 6,446 6,193 1,355 1,302 In 2022 Aegon did not recognize deferred tax assets in respect of deductible temporary differences relating to Financial assets and Other items for the amount. The amount of gross EUR 29 million; tax EUR 5 million is no longer accounted for since this relates to the divested business of Poland. The non-recognized deferred tax liabilities in 2022 for withholding tax and other taxes payable on the unremitted earnings of certain subsidiaries totaled gross EUR 1,758 million; tax EUR 454 million was settled in 2023. Deferred taxes are non-current by nature and the majority of the deferred tax assets and liabilities will therefore reverse after more than one year after the balance sheet date. About Aegon Governance and risk management Financial information Sustainability information 292 | Integrated Annual Report 2023 35 Other liabilities 2023 2022 Payables due to policyholders 1,632 684 Payables due to brokers and agents 482 454 Social security and taxes payable 59 49 Income tax payable 1 10 Investment creditors 995 970 Cash collateral on derivative transactions 964 2,483 Cash collateral on securities lent 2,357 2,417 Cash collateral - other 68 64 Repurchase agreements 28 107 Lease liabilities 205 210 Other creditors 1,599 2,828 On December 31 8,390 10,278 Current 8,210 10,069 Non-current 180 208 The decrease in other liabilities is mainly the result of lower cash collateral on derivative transactions which is driven by the divestment of Aegon the Netherlands. The carrying amounts disclosed are reasonable approximations of the fair values at year-end, given the predominantly current nature of the other liabilities. 36 Accruals 2023 2022 Accrued interest 47 129 Accrued expenses 281 243 On December 31 328 372 The carrying amounts disclosed reasonably approximate the fair values at year-end. 37 Capital management and solvency The Group’s lead regulator, the Bermuda Monetary Authority (BMA), monitors capital requirements for the Group as a whole. The Group’s individual subsidiaries are directly supervised by their local regulators. The Group is required by the BMA to hold an excess of its assets over its insurance contract liabilities calculated on a regulatory basis. Aegon’s group solvency ratio under the Bermuda solvency framework is broadly aligned with that under the previously applied Solvency II framework during a transition period until the end of 2027. This includes the method to translate Transamerica’s capital position into the group solvency position. The Group and its individual subsidiaries may also be subject to supervisory intervention by their local regulators at local entity level. The Group and its individually regulated subsidiaries complied with all externally imposed capital requirements during 2023 and 2022. Strategic importance Aegon’s approach toward capital management plays a vital role in supporting the execution of its strategy. The key capital management priority is to ensure adequate capitalization to cover Aegon’s obligations toward its policyholders and debtholders while providing sustainable dividends to shareholders. This priority is accomplished by allocating capital to products that offer high growth and return prospects. Management of capital Disciplined risk and capital management support Aegon’s decisions in deploying the capital that is generated in the Company's businesses and that is provided for by investors. Aegon balances the funding of new business growth with the Notes to the consolidated financial statements Note 37 Integrated Annual Report 2023 | 293 funding required to ensure that its obligations toward policyholders and debtholders are always adequately met and provide a sustainable dividend to shareholders. Aegon’s goal for both its operating units and for the Aegon group as a whole is to maintain a strong financial position and to be able to sustain losses from extreme business and market conditions. Aegon’s Enterprise Risk Management (ERM) framework ensures that the Aegon Group and its operating companies are adequately capitalized and that obligations toward policyholders are always adequately met. Embedded in this larger framework is Aegon’s capital management policy, which is based on adequate capitalization of the operating units, Cash Capital at Holding and leverage. Aegon manages capital in the operating units to their respective operating levels, sufficient to absorb moderate shocks and pay sustainable remittances to the Group, and above their minimum dividend payment levels. Cash Capital at Holding is maintained within an operating range of EUR 0.5 – 1.5 billion and covers holding expenses, near-term dividends, and contingencies, such as potential recapitalization of units. In 2023, Aegon achieved its goal to reduce its gross financial leverage to around EUR 5.0 billion, as announced during the June 2023 Capital Markets Day. Gross financial leverage was EUR 5.1 billion per December 31, 2023, after a EUR 500 million reduction in gross financial leverage in December 2023 funded from the proceeds of the a.s.r. transaction. The frequent monitoring of actual and forecasted capitalization levels of its underlying businesses is an important element in Aegon's capital framework in order to actively steer and manage toward maintaining adequate capitalization levels. Group operating capital generation contributed favorably and more than offset dividend payments. Capital ratios of Aegon's main operating units December 31, 2023 1) December 31, 2022 US RBC ratio 432% 425% Scottish Equitable Plc (UK) Solvency II ratio 187% 169% 1 The capital ratios are estimates and are not final until filed with the respective supervisory authority. The estimated RBC ratio in the United States increased from 425% on December 31, 2022, to 432% on December 31, 2023, and remained above the operating level of 400%. Markets had beneficial impacts driven by credit spread narrowing and default experience. The strong operating performances and one-off items were largely offset by remittances. The Solvency II ratio for Scottish Equitable Plc increased from 169% on December 31, 2022, to 187% on December 31, 2023, and remained above the operating level of 150%. This is driven by the UK Risk Margin reform, as the unfavorable impacts from markets and remittances to Aegon UK were offset by operating capital generation. The ability of Aegon's operating units, principally insurance companies, to pay remittances to the holding company is constrained by the requirement for these operating units to remain adequately capitalized to the levels set by local insurance regulations and governed by local insurance supervisory authorities. Based on the capitalization level of the operating units, local insurance supervisors are able to restrict and/or prohibit the transfer of remittances to the holding company. In addition, the ability of operating units to pay remittances to the holding company can be constrained by the requirement for these operating units to hold sufficient shareholders' equity as determined by law. The capitalization level and shareholders' equity of the operating units can be impacted by various factors (e.g. general economic conditions, capital market risks, underwriting risk factors, changes in government regulations, and legal and arbitrational proceedings). To mitigate the impact of such factors on the ability of operating units to transfer funds, Aegon establishes an operating level of capital in each of the units, 150% SCR for Solvency II units, including the UK, and 400% RBC CAL in the US, which includes additional capital in excess of regulatory capital requirements. Aegon manages capital in the units to this operating level over-the-cycle. Cash Capital at Holding Cash Capital at Holding increased from EUR 1.6 billion on December 31, 2022 to EUR 2.4 billion on December 31, 2023. This increase was largely due to EUR 2.2 billion of cash proceeds from completing the transaction with a.s.r., as announced on July 4, 2023. The proceeds from this divestiture provided Aegon surplus cash to return capital to its shareholders via a EUR 1,500 million share buyback (of which over EUR 750 million in 2023) and to have the contractual redemption of EUR 500 million senior debt in December 2023 without replacement. About Aegon Governance and risk management Financial information Sustainability information 294 | Integrated Annual Report 2023 Group Solvency Ratio Aegon’s group solvency ratio and surplus under the Bermuda solvency framework is broadly in line with that under the Solvency II framework during a transition period until the end of 2027. The method to translate Transamerica’s capital position into the group solvency position is also similar to the methodology previously applied under Solvency II. Aegon's UK insurance subsidiaries have been included in the Aegon’s Solvency calculation in accordance with UK Solvency II standards, including Aegon UK’s approved Partial Internal Model. After the transition period, Aegon will fully adopt the Bermudian solvency framework. The Group solvency ratio is calculated as the ratio between the Eligible Own Funds and the Solvency Capital Requirement (SCR). The Eligible Own Funds equal to the Available Own Funds after applying any Own Funds eligibility restrictions. December 31, 2023 1) December 31, 2022 Group Eligible Own Funds 14,250 16,332 Group SCR 7,366 7,844 Group solvency ratio 193% 208% 1 The solvency ratios are estimates and are not final until filed with the respective supervisory authority. Aegon’s Group solvency ratio was 193% on December 31, 2023, compared to 208% on December 31, 2022. The decrease in Group solvency ratio is mainly driven by the transaction with a.s.r. Minimum regulatory requirements Insurance laws and regulations in local regulatory jurisdictions often contain minimum regulatory capital requirements. Bermuda and the BMA, as group supervisor and local entity supervisor of Bermuda subsidiaries, defined a minimum solvency margin. For insurance companies in the European Union and the UK also, minimum capital requirement is defined, being the Minimum Capital Requirement. An irreparable breach of the minimum regulatory capital requirements would lead to a withdrawal of the Company's insurance license. Similarly, for the US insurance entities the withdrawal of the insurance license is triggered by a breach of the 100% Authorized Control Level (ACL), which is set at 50% of the Company Action Level (CAL). Aegon views the higher capital requirement, 120% of the SCR for the Group or 100% of local entity SCR CAL as the level around which supervisors will formally require management to provide regulatory recovery plans. During 2023, the Aegon Group and the regulated entities within the Aegon Group that are subject to regulatory capital requirements on a solo-level continued to comply with the solvency requirements. Capital leverage 1 Aegon’s total capitalization reflects the capital employed in the business units and consists adjusted valuation equity and total gross financial leverage. Aegon assesses its gross financial leverage position based on various leverage metrics, including the gross financial leverage ratio, which is calculated by dividing total financial leverage by total capitalization. Aegon defines total financial leverage as debt or debt-like funding issued for general corporate purposes and for capitalizing Aegon’s business units. Total financial leverage includes hybrid instruments, in addition to both subordinated and senior debt. Aegon’s total capitalization comprises the following components: • Shareholders’ equity based on IFRS as adopted by the EU; • Non-controlling interests and Long Term Incentive Plans not yet vested • Contractual service margin net of tax; and • Total financial leverage. 1 Adjusted valuation equity is defined as the sum of shareholders’ equity, non-controlling interests, long term incentive plans not yet vested and the tax adjusted contractual service margin. Notes to the consolidated financial statements Note 38 Integrated Annual Report 2023 | 295 The following table shows the composition of Aegon's total capitalization, the calculation of the gross financial leverage ratio and its fixed charge coverage: Note 2023 2022 Total shareholders’ equity 25 7,475 8,815 Non-controlling interests and share options not yet exercised 26, SOFP 2) 203 243 CSM after tax 29 6,403 7,227 Adjusted valuation equity 14,080 16,285 Perpetual contingent convertible securities 26 500 500 Junior perpetual capital securities 26 923 923 Perpetual cumulative subordinated bonds 26 454 454 Subordinated Borrowings 27 2,244 2,295 Trust pass-through securities 28 111 118 Currency revaluation other equity instruments 1) 50 66 Hybrid leverage 4,282 4,356 Senior debt 31 3) 782 1,265 Senior leverage 782 1,265 Total gross financial leverage 5,064 5,621 Total capitalization 19,144 21,906 Gross financial leverage ratio 26.5% 25.7% Fixed Charge Coverage 6.5 x 8.7 x 1 Other equity instruments that are denominated in foreign currencies are, for purpose of calculating hybrid leverage, revalued to the period-end exchange rate. 2 Non-controlling interests are disclosed in the statement of financial position. 3 Senior debt for the gross financial leverage calculation also contains swaps for an amount of EUR 19 million (2022: EUR 20 million). Distributable reserves Aegon Ltd. is subject to legal restrictions with regard to the amount of dividends it can pay to its shareholders. Aegon shall only declare or pay a dividend or make a distribution from contributed surplus in accordance with Bermuda law. Among other things this means that Aegon shall not declare or pay a dividend or make a distribution from contributed surplus in the event that there are reasonable grounds for believing that (i) the company is, or would after the payment be, unable to pay its liabilities as they become due; or (ii) the realizable value of the company’s assets would thereby be less than its liabilities. In accordance to the Dutch act Non-residential companies ("Wet op de formeel buitenlandse vennootschappen") the members of the Board of Directors will need to satisfy themselves that after distributions to shareholders, repurchase of shares and reduction of the issued capital with repayment of shares Aegon Ltd. remains in the position to proceed with the payment of its due debts. 38 Fair value The estimated fair values of Aegon’s assets and liabilities correspond with the amounts that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. When available, Aegon uses quoted market prices in active markets to determine the fair value of investments and derivatives. In the absence of an active market, the fair value of investments in financial assets is estimated by using other market observable data, such as corroborated external quotes and present value or other valuation techniques. An active market is one in which transactions are taking place regularly on an arm’s length basis. Fair value is not determined based upon a forced liquidation or distressed sale. About Aegon Governance and risk management Financial information Sustainability information 296 | Integrated Annual Report 2023 Valuation techniques are used when Aegon determines the market is inactive or quoted market prices are not available for the asset or liability at the measurement date. However, the fair value measurement objective remains the same, that is, to estimate the price at which an orderly transaction to sell the asset or to transfer the liability would take place between market participants at the measurement date under current market conditions (i.e. an exit price at the measurement date from the perspective of a market participant that holds the asset or owes the liability). Therefore, unobservable inputs reflect Aegon’s own assumptions about the assumptions that market participants would use in pricing the asset or liability (including assumptions about risk). These inputs are developed based on the best information available. Aegon employs an oversight structure over valuation of financial instruments that includes appropriate segregation of duties. Senior management, independent of the investing functions, is responsible for the oversight of control and valuation policies and for reporting the results of these policies. For fair values determined by reference to external quotation or evidenced pricing parameters, independent price determination or validation is utilized to corroborate those inputs. Further details of the validation processes are set out below. Valuation of assets and liabilities is based on a pricing hierarchy, in order to maintain a controlled process that will systematically promote the use of prices from sources in which Aegon has the most confidence, where the least amount of manual intervention exists and to embed consistency in the selection of price sources. Depending on asset type the pricing hierarchy consists of a waterfall that starts with making use of market prices from indices and follows with making use of third- party pricing services or brokers. Fair value hierarchy The following table sets out the fair values of financial instruments by the level of the fair value hierarchy into which each fair value measurement is categorized. It does not include fair value information for cash and cash equivalents, receivables, and payables, whose carrying amounts are a reasonable approximation of fair value, or for lease liabilities. 2023 Fair value hierarchy Level I Level II Level III Total Assets measured at FVOCI Shares 5 - 4 10 Debt securities 5,644 41,031 516 47,191 Money market and other short-term investments 3,028 97 9 3,135 Other investments at fair value - 29 - 29 8,678 41,157 530 50,364 Financial assets measured at fair value through profit or loss Shares 153 43 94 291 Debt securities 302 2,009 86 2,396 Money market and other short-term investments 4,041 173 - 4,215 Other investments at fair value 1 773 4,237 5,011 Derivatives 47 1,374 8 1,429 Investments in real estate - - 55 55 Investments in real estate for policyholders - - 433 433 Investments where the policyholder bears the risk 90,027 103,022 342 193,390 94,570 107,395 5,255 207,220 Revalued amounts Real estate held for own use - - 61 61 Total financial assets measured at fair value 103,248 148,551 5,846 257,645 Financial liabilities carried at fair value Investment contracts without DPF where the policyholder bears the risk - 65,044 - 65,044 Derivatives 39 2,434 6 2,479 Total financial liabilities measured at fair value 39 67,478 6 67,523 Notes to the consolidated financial statements Note 38 Integrated Annual Report 2023 | 297 2022 Fair value hierarchy Level I Level II Level III Total Assets measured at FVOCI Shares 5 - 4 10 Debt securities 6,353 45,073 181 51,607 Money market and other short-term investments 1,597 973 5 2,576 Other investments at fair value - 31 - 31 7,956 46,077 191 54,223 Financial assets measured at fair value through profit or loss Shares 160 61 127 348 Debt securities 282 1,722 35 2,040 Money market and other short-term investments 2,084 957 1 3,042 Other investments at fair value 1 537 4,050 4,588 Derivatives 33 2,728 11 2,771 Investments in real estate - - 59 59 Investments in real estate for policyholders - - 443 443 Investments where the policyholder bears the risk 87,362 91,799 402 179,563 89,922 97,804 5,128 192,855 Revalued amounts Real estate held for own use - - 73 73 Total financial assets measured at fair value 97,878 143,881 5,392 247,151 Financial liabilities carried at fair value Investment contracts without DPF where the policyholder bears the risk - 55,631 - 55,631 Derivatives 51 5,111 12 5,175 Total financial liabilities measured at fair value 51 60,742 12 60,806 Significant transfers between Level I, Level II and Level III Aegon’s policy is to record transfers of assets and liabilities between Level I, Level II and Level III at their fair values from the beginning of each reporting period. The table below shows transfers between Level I and Level II for financial assets and financial liabilities recorded at fair value on a recurring basis. 2023 2022 Transfers Level I Transfers Level II Transfers Level I Transfers Level II Significant transfers between level I, level II and level III to Level II to Level I to Level II to Level I Assets measured at FVOCI Debt securities - 141 23 5 Money market and other short-term investments 45 245 - 460 45 386 23 464 Financial assets measured at fair value through profit or loss Shares - - 10 128 Money market and other short-term investments - 795 - 275 Investments where the policyholder bears the risk 1 - - 28 1 795 10 431 Revalued amounts Real estate held for own use - - - - Total financial assets measured at fair value 46 1,182 34 895 Transfers are identified based on transaction volume and frequency, which are indicative of an active market. Movements in Level III financial instruments measured at fair value The following table summarizes the change of all assets and liabilities measured at estimated fair value on a recurring basis using significant unobservable inputs (Level III), including realized and unrealized gains (losses) of all assets and liabilities and unrealized gains (losses) of all assets and liabilities still held at the end of the respective period. About Aegon Governance and risk management Financial information Sustainability information 298 | Integrated Annual Report 2023 Total unrealized gains and losses for the period Total gains / Total Transfers recorded in the P&L Disposal losses in gains / Net from Transfers On for instruments Financial assets carried at of a income losses in Settle- exchange Reclas- levels I Transfers to to disposal December held on December fair value 2023 business statement 1) OCI 2) Purchases Sales ments difference sification and II levels I and II groups 31, 2023 31, 2023 3) FVOCI Shares 4 - - - - - - - - - - - 4 - Debt securities 181 - (1) 11 263 (124) (15) (12) - 214 (1) - 516 - Money markets and other short-term investments 5 - - 4 - - - - - - - - 9 - 191 - (1) 15 263 (124) (15) (12) - 214 (1) - 530 - FVPL Shares 127 - 2 - 12 (47) - (4) - 5 - - 94 3 Debt securities 35 - 17 - 38 (43) (4) (2) - 46 - - 86 (8) Money markets and other short-term investments 1 - - - - - - - - - (1) - - - Other investments at fair value 4,050 - (65) - 652 (254) - (144) - - - - 4,237 (70) Derivatives 11 - (3) - - (1) - - - - - - 8 (3) Investments in real estate 59 - 2 - 2 (6) - (1) - - - - 55 - Investments in real estate for policyholders 443 - (52) - 42 (12) - 11 - - - - 433 (42) Investments where the policyholder bears the risk 402 - (37) - 37 (59) - (1) - - - - 342 - 5,128 - (136) - 782 (422) (4) (142) - 51 (2) - 5,255 (120) Revalued amounts Real estate held for own use 73 - (3) (2) (1) - - (2) - - - - 64 - 73 - (3) (2) (1) - - (2) - - - - 64 - Total financial assets measured at fair value 5,392 - (141) 13 1,044 (546) (19) (157) - 265 (3) - 5,849 (120) Financial liabilities carried at fair value Investment contracts without DPF where the policyholder bears the risk - - - - - - - - - - - - - - Derivatives 12 - (6) - - - - - - - - - 6 - 12 - (6) - - - - - - - - - 6 - 1 Includes impairments and movements related to fair value hedges. Gains and losses are recorded in the line item Results from financial transactions of the income statement. 2 Total gains and losses are recorded in line items Gains / (losses) on financial assets measured at FVOCI and Gains / (losses) transferred to income statement on disposal of financial assets measured at FVOCI of the statement of comprehensive income. 3 Total gains / (losses) for the period during which the financial instrument was in Level III. Notes to the consolidated financial statements Note 38 Integrated Annual Report 2023 | 299 Total unrealized gains and losses for the period recorded Total gains / Total Transfers in the P&L for Disposal losses in gains / Net from On instruments held on Financial assets carried of a income losses in Settle- exchange Reclas- levels I Transfers to Transfers to December December 31, at fair value 2022 business statement 1) OCI 2) Purchases Sales ments difference sification and II levels I and II disposal groups 31, 2022 2022 3) FVOCI Shares 4 - - - - - - - - - - - 4 - Debt securities 365 - (1) (73) 98 (47) (16) 23 - 37 (207) - 181 - Money markets and other short-term investments 28 - - (23) - - - - - - - - 5 - 398 - (1) (95) 98 (47) (16) 23 - 37 (207) - 191 - FVPL Shares 1,530 - 137 - 191 (365) - 12 - - - (1,378) 127 (41) Debt securities 242 - (11) - 45 (3) (5) 3 - 2 (140) (98) 35 (12) Money markets and other short-term investments - - 1 - - - - - - - - - 1 1 Loans 22,727 - (4,529) - 1,802 (1,825) - - - - - (18,175) - - Other investments at fair value 3,548 - 247 - 627 (587) (14) 229 - - - - 4,050 159 Derivatives 1 - 10 - - - - - - - - - 11 10 Investments in real estate 2,643 - (51) - 42 (40) - 3 7 - - (2,545) 59 1 Investments in real estate for policyholders 563 - (61) - 10 (42) - (27) - - - - 443 (69) Investments where the policyholder bears the risk 895 - 43 - (468) 876 - (14) - 2 - (932) 402 (55) 32,149 - (4,214) - 2,249 (1,986) (19) 205 7 4 (140) (23,128) 5,128 (6) Revalued amounts Real estate held for own use 185 (23) (3) - (1) (8) - 4 (5) - - (76) 73 - 185 (23) (3) - (1) (8) - 4 (5) - - (76) 73 - Total financial assets measured at fair value 32,732 (24) (4,218) (95) 2,346 (2,042) (34) 232 2 41 (347) (23,203) 5,392 (7) Financial liabilities carried at fair value Investment contracts without DPF where the policyholder bears the risk (33) - (23) - (559) 721 - - - 1 - (105) - - Derivatives 41 - (31) - - - - 3 - - - (1) 12 - Total financial liabilities measured at fair value 8 - (54) - (559) 721 - 3 - 1 - (106) 12 - 1 Includes impairments and movements related to fair value hedges. Gains and losses are recorded in the line item Results from financial transactions of the income statement. 2 Total gains and losses are recorded in line items Gains / (losses) on financial assets measured at FVOCI and Gains / (losses) transferred to income statement on disposal of financial assets measured at FVOCI of the statement of comprehensive income. 3 Total gains / (losses) for the period during which the financial instrument was in Level III. During 2022 and 2023, Aegon transferred certain financial instruments from Level I and II to Level III of the fair value hierarchy. The reason for the change in level was that the market liquidity for these securities decreased, which led to a change in market observability of prices. Prior to transfer, the fair value for the Level II securities was determined using observable market transactions, internal models or corroborated broker quotes respectively for the same or similar instruments. Since the transfer, all such assets have been valued using valuation models incorporating significant non market-observable inputs or uncorroborated broker quotes. Similarly, during 2022 and 2023, Aegon transferred certain financial instruments from Level III to Level I and II of the fair value hierarchy. The change in level was mainly the result of a return of activity in the market for these securities and that for these securities the fair value could be determined using observable market transactions or corroborated broker quotes for the same or similar instruments. About Aegon Governance and risk management Financial information Sustainability information 300 | Integrated Annual Report 2023 Valuation techniques and significant unobservable inputs The table below presents information about the significant unobservable inputs used for recurring fair value measurements for certain Level III financial instruments. Range Range Significant December (weighted December (weighted Valuation technique 1) unobservable input 2) 31, 2023 average) 31, 2022 average) Assets carried at fair value Fair value through OCI Shares Net asset value n.a. - n.a. - n.a. Other n.a. 4 n.a. 4 n.a. 4 4 Debt securities Broker quote n.a. 416 n.a. 33 n.a. Constant Discounted cash flow Prepayment Rate 2 1.81% 2 40.53% Constant Discounted cash flow Prepayment Rate - Other n.a. 98 n.a. 147 n.a. 516 181 Other investments at fair value Investment funds Net asset value n.a. - n.a. - n.a. Other Other n.a. 9 n.a. 5 n.a. 9 5 On December 31 530 191 Fair value through profit or loss Shares Net asset value n.a. 91 n.a. 126 n.a. Shares Broker quote n.a. 4 n.a. 1 n.a. Debt securities Broker quote n.a. 80 n.a. 5 n.a. Constant prepay- Debt securities Discounted cash flow ment rate - 7.10% - 7.80% Debt securities Other n.a. 6 n.a. 30 n.a. 180 161 Other investments at fair value Investment funds Net asset value n.a. 3,532 3,439 n.a. Tax credit investments Discounted cash flow Discount rate 705 6.88% 610 7.10% Other Other n.a. - - n.a. 4,237 4,050 Total assets at fair value 3) 4,947 4,403 Liabilities carried at fair value Derivatives Embedded derivatives in insurance contracts Discounted cash flow Own credit spread 3 n.a 8 0.45% Other Discounted cash flow Other 3 n.a 4 n.a Total liabilities at fair value 6 12 - 1 Other in the table above (column Valuation technique) includes investments for which the fair value is uncorroborated and no broker quote is received. 2 Not applicable (n.a.) has been included when the unobservable inputs are not developed by the Group and are not reasonably available. Refer to the section Fair value measurement in this note for a detailed description of Aegon’s methods of determining fair value and the valuation techniques. 3 Investments where the policyholder bears the risk are excluded from the table above and from the disclosure regarding reasonably possible alternative assumptions. Assets where the policyholder bears the risk, and their returns, belong to policyholders and do not impact Aegon’s net result or equity. The effect on total assets is offset by the effect on total liabilities. For reference purposes, the valuation techniques included in the table above are described in more detail on the following pages. Notes to the consolidated financial statements Note 38 Integrated Annual Report 2023 | 301 Fair value information about assets and liabilities not measured at fair value The following table presents the carrying values and estimated fair values of assets and liabilities, excluding assets and liabilities which are carried at fair value on a recurring basis. Carrying Total estimated amount fair value December 31, Estimated fair December 31, 2023 value hierarchy 2023 Level I Level II Level III Assets Mortgage loans - held at amortized cost 10,157 - 1 9,024 9,025 Other loans - held at amortized cost 70 70 1 - 70 Liabilities Subordinated borrowings - held at amortized cost 2,244 1,392 730 - 2,122 Trust pass-through securities - held at amortized cost 111 - 125 - 125 Borrowings – held at amortized cost 2,356 879 1,580 - 2,459 Investment contracts - held at amortized cost 10,222 - - 8,755 8,755 Carrying Total estimated amount fair value December 31, Estimated fair December 31, 2022 value hierarchy 2022 Level I Level II Level III Assets Mortgage loans - held at amortized cost 10,407 - 1 9,218 9,218 Other loans - held at amortized cost 46 39 7 - 46 Liabilities Subordinated borrowings - held at amortized cost 2,295 1,372 663 - 2,035 Trust pass-through securities - held at amortized cost 118 - 133 - 133 Borrowings – held at amortized cost 4,051 1,289 2,825 - 4,114 Investment contracts - held at amortized cost 9,597 - - 8,416 8,416 Certain financial instruments that are not carried at fair value are carried at amounts that approximate fair value, due to their short-term nature and generally negligible credit risk. These instruments include cash and cash equivalents, short-term receivables and accrued interest receivable, short-term liabilities, and accrued liabilities. These instruments are not included in the table above. Fair value measurement The description of Aegon's methods of determining fair value and the valuation techniques are described on the following pages. Shares When available, Aegon uses quoted market prices in active markets to determine the fair value of its investments in shares. For Level III unquoted shares, the net asset value can be considered the best approximation to the fair value. Net asset value is the value of an entity's assets minus the value of its liabilities and may be the same as the book value or the equity value of the entity. Also for unquoted shares, the fair value may be estimated using other methods, such as observations of the price/earnings or price/cash flow ratios of quoted companies considered comparable to the companies being valued. Valuations are adjusted to account for company-specific issues and the lack of liquidity inherent in an unquoted investment. Adjustments for lack of liquidity are generally based on available market evidence. In addition, a variety of other factors are reviewed by management, including, but not limited to, current operating performance, changes in market outlook and the third-party financing environment. About Aegon Governance and risk management Financial information Sustainability information 302 | Integrated Annual Report 2023 Included in this category are shares in a Federal Home Loan Bank (FHLB) for an amount of EUR 82 million (2022: EUR 124 million), which are reported as part of the line-item Net asset value. A FHLB has implicit financial support from the United States government. The redemption value of the shares is fixed at par and they can only be redeemed by the FHLB. Debt securities The fair values of debt securities are determined by management after taking into consideration several sources of data. When available, Aegon uses quoted market prices in active markets to determine the fair value of its debt securities. As stated previously, Aegon’s valuation policy utilizes a pricing hierarchy which dictates that publicly available prices are initially sought from indices and third-party pricing services. In the event that pricing is not available from these sources, those securities are submitted to brokers to obtain quotes, the majority of which are non-binding. As part of the pricing process, Aegon assesses the appropriateness of each quote (i.e. as to whether the quote is based on observable market transactions or not) to determine the most appropriate estimate of fair value. When broker quotes are not available, securities are priced using internal cash flow modeling techniques. These valuation methodologies commonly use the following inputs: reported trades, bids, offers, issuer spreads, benchmark yields, estimated prepayment speeds, issue specific credit adjustments, indicative quotes from market makers and/or estimated cash flows. To understand the valuation methodologies used by third-party pricing services Aegon reviews and monitors the applicable methodology documents of the third-party pricing services. Any changes to their methodologies are noted and reviewed for reasonableness. In addition, Aegon performs in-depth reviews of prices received from third-party pricing services on a sample basis. The objective for such reviews is to demonstrate that Aegon can corroborate detailed information such as assumptions, inputs and methodologies used in pricing individual securities against documented pricing methodologies. Only third-party pricing services and brokers with a substantial presence in the market and with appropriate experience and expertise are used. Third-party pricing services will often determine prices using recently reported trades for identical or similar securities. The third-party pricing service makes adjustments for the elapsed time from the trade date to the reporting date to take into account available market information. Lacking recently reported trades, third-party pricing services and brokers will use modeling techniques to determine a security price where expected future cash flows are developed based on the performance of the underlying collateral and discounted using an estimated market rate. Periodically, Aegon performs an analysis of the inputs obtained from third-party pricing services and brokers to ensure that the inputs are reasonable and produce a reasonable estimate of fair value. Aegon’s asset specialists and investment valuation specialists consider both qualitative and quantitative factors as part of this analysis. Several examples of analytical procedures performed include, but are not limited to, recent transactional activity for similar debt securities, review of pricing statistics and trends and consideration of recent relevant market events. Other controls and procedures over pricing received from indices, third-party pricing services, or brokers include validation checks such as exception reports which highlight significant price changes, stale prices or unpriced securities. In addition, Aegon performs back testing on a sample basis. Back testing involves selecting a sample of securities trades and comparing the prices in those transactions to prices used for financial reporting. Significant variances between the price used for financial reporting and the transaction price are investigated to explain the cause of the difference. Credit ratings are also an important consideration in the valuation of securities and are included in the internal process for determining Aegon’s view of the risk associated with each security. However, Aegon does not rely solely on external credit ratings and there is an internal process, based on market observable inputs, for determining Aegon’s view of the risks associated with each security. Aegon’s portfolio of private placement securities (held at fair value under the classification of fair value through OCI or fair value through profit or loss) is valued using a matrix pricing methodology. The pricing matrix is obtained from a third-party service provider and indicates current spreads for securities based on weighted average life, credit rating, and industry sector. Each month, Aegon’s asset specialists review the matrix to ensure the spreads are reasonable by comparing them to observed spreads for similar bonds traded in the market. Other inputs to the valuation include coupon rate, the current interest rate curve used for discounting and a liquidity premium to account for the illiquid nature of these securities. The liquidity premiums are determined based upon the pricing of recent transactions in the private placements market; comparing the value of the privately offered security to a similar public security. The impact of the liquidity premium for private placement securities to the overall valuation is insignificant. Notes to the consolidated financial statements Note 38 Integrated Annual Report 2023 | 303 Aegon's portfolio of debt securities can be subdivided into Residential mortgage-backed securities (RMBS), Commercial mortgage-backed securities (CMBS), Asset-backed securities (ABS), Corporate bonds and Government debt. Below relevant details of the valuation methodologies for these specific types of debt securities are described. Residential mortgage-backed securities, commercial mortgage-backed securities and asset-backed securities Valuations of RMBS, CMBS and ABS are monitored and reviewed on a monthly basis. Valuations per asset type are based on a pricing hierarchy which uses a waterfall approach that starts with market prices from indices and follows with third-party pricing services or brokers. The pricing hierarchy is dependent on the possibilities of corroboration of the market prices. If no market prices are available, Aegon uses internal models to determine fair value. Significant inputs included in the internal models are generally determined based on relative value analyses, which incorporate comparisons to instruments with similar collateral and risk profiles. Market standard models may be used to model the specific collateral composition and cash flow structure of each transaction. The most significant unobservable input is the liquidity premium which is embedded in the discount rate. Aegon the Netherlands has mandated Aegon Asset Management to invest in RMBS transactions. Aegon Asset Management uses its own proprietary cash flow tools to analyze and stress test RMBS transactions. The key input parameters are default rates and loss given default assumptions, which are established based on historical pool characteristics and current loan level data. Corporate bonds Valuations of corporate bonds are monitored and reviewed on a monthly basis. The pricing hierarchy is dependent on the possibility of corroboration of market prices when available. If no market prices are available, valuations are determined by a discounted cash flow methodology using an internally calculated yield. The yield is comprised of a credit spread over a given benchmark. In all cases the benchmark is an observable input. The credit spread contains both observable and unobservable inputs. Aegon starts by taking an observable credit spread from a similar bond of the given issuer, and then adjust this spread based on unobservable inputs. These unobservable inputs may include subordination, liquidity and maturity differences. During 2023, there were no corporate bonds that met the policy threshold to be internally modeled. Government debt When available, Aegon uses quoted market prices in active markets to determine the fair value of its government debt investments. When Aegon cannot make use of quoted market prices, market prices from indices or quotes from third-party pricing services or brokers are used. Money market and other short-term investments and deposits with financial institutions The fair value of assets maturing within a year is assumed to be approximated by their carrying amount adjusted for credit risk where appropriate. Credit risk adjustments are based on market observable credit spreads if available, or management’s estimate if not market observable. Tax credit investments The Level III fair value of tax credit investments is determined by using a discounted cash flow valuation technique. This valuation technique takes into consideration projections of future capital contributions and distributions, as well as future tax credits and the tax benefits of future operating losses. The present value of these cash flows is calculated by applying a discount rate. In general, the discount rate is determined based on the cash outflows for the investments and the cash inflows from the tax credits and/or tax benefits (and the timing of these cash flows). These inputs are unobservable in the marketplace. The discount rate used in valuation of tax credit investments was 6.9% (December 31, 2022: 7.1%). Investment funds: Real estate funds, private equity funds and hedge funds The fair values of investments held in non-quoted investment funds are determined by management after taking into consideration information provided by the fund managers. Aegon reviews the valuations each month and performs analytical procedures and trending analyses to ensure the fair values are appropriate. The net asset value is considered the best valuation method that approximates the fair value of the funds. Mortgage loans, policy loans and private loans (held at amortized cost) For private loans, fixed interest mortgage loans and other loans originated by the Group, the fair value used for disclosure purposes is estimated by discounting expected future cash flows using a current market rate applicable to financial instruments with similar yield and maturity characteristics. For fixed interest mortgage loans, the market rate is adjusted for expenses, prepayment rates, lapse assumptions (unobservable inputs), liquidity and credit risk (market observable inputs). About Aegon Governance and risk management Financial information Sustainability information 304 | Integrated Annual Report 2023 An increase in expense spread, prepayment rates and/or prepayment assumptions, would decrease the fair value of the mortgage loan portfolio. The fair value of floating interest rate mortgage loans, policy loans and private placements used for disclosure purposes is assumed to be approximated by their carrying amount, adjusted for changes in credit risk. Credit risk adjustments are based on market observable credit spreads if available, or management’s estimate if not market observable. Derivatives Where quoted market prices are not available, other valuation techniques, such as option pricing or stochastic modeling, are applied. The valuation techniques incorporate all factors that a typical market participant would consider and are based on observable market data when available. Models are validated before they are used and calibrated to ensure that outputs reflect actual experience and comparable market prices. Fair values for exchange-traded derivatives, principally futures and certain options, are based on quoted market prices in active markets. Fair values for over-the-counter (OTC) derivative financial instruments represent amounts estimated to be received from or paid to a third party in settlement of these instruments. These derivatives are valued using pricing models based on the net present value of estimated future cash flows, directly observed prices from exchange-traded derivatives, other OTC trades, or external pricing services. Most valuations are derived from swap and volatility matrices, which are constructed for applicable indices and currencies using current market data from many industry standard sources. Option pricing is based on industry standard valuation models and current market levels, where applicable. The pricing of complex or illiquid instruments is based on internal models or an independent third party. For long-dated illiquid contracts, extrapolation methods are applied to observed market data in order to estimate inputs and assumptions that are not directly observable. To value OTC derivatives, management uses observed market information, other trades in the market and dealer prices. Some OTC derivatives are so-called longevity derivatives. The payout of longevity derivatives is linked to publicly available mortality tables. The derivatives are measured using the present value of the best estimate of expected payouts of the derivative plus a risk margin. The best estimate of expected payouts is determined using best estimate of mortality developments. Aegon determined the risk margin by stressing the best estimate mortality developments to quantify the risk and applying a cost-of-capital methodology. Depending on the duration of the longevity swaps either the projected mortality development or discount rate are the most significant unobservable inputs. Aegon normally mitigates counterparty credit risk in derivative contracts by entering into collateral agreements where practical and in ISDA master netting agreements for each of the Group’s legal entities to facilitate Aegon’s right to offset credit risk exposure. Changes in the fair value of derivatives attributable to changes in counterparty credit risk were not significant. Real estate Valuations of Level III investments in real estate and real estate held for own use are conducted in full by independent external appraisers at least every three to five years and reviewed at least once a year by qualified internal appraisers to ensure the value correctly reflects the fair value at the reporting date. Appraisals are different for each specific local market but are based on market guidelines such as International Valuation Standards, Uniform Standards of Professional Appraisal Practice or guidelines issued by the Investment Property Databank. Valuations are mostly based on active market prices, adjusted for any difference in the nature, location or condition of the specific property. If such information is not available, other valuation methods are applied, considering the value that the property’s net earning power will support, the value indicated by recent sales of comparable properties and the current cost of reproducing or replacing the property. Discount rates used in the valuation of real estate reflect the risk embedded in the projected cash flows for the asset being valued. Capitalization rates represent the income rate for a real estate property that reflects the relationship between a single year’s net operating income expectancy and the total property price or value. For property held for own use, appraisers consider the present value of the future rental income cash flows that could be achieved had the real estate been rented to a third party. Trust pass-through securities and subordinated borrowings Trust pass-through securities and subordinated borrowings are either carried at fair value (if they are designated as financial liabilities at fair value through profit or loss) or amortized cost (with fair value being disclosed in the notes to the consolidated financial statements). For the determination of the fair value of these instruments, the level hierarchy as described by EU-IFRS is used. The preferred method of obtaining the fair value of the fair value option bonds is the quoted price (Level I). In case markets are less liquid or the quoted prices are not available, Aegon’s valuation policy utilizes a pricing hierarchy which dictates Notes to the consolidated financial statements Note 38 Integrated Annual Report 2023 | 305 that publicly available prices are initially sought from indices and third-party pricing services. The US trust pass-through securities and subordinated borrowings are classified as Level II of the fair value hierarchy. Investment contracts Investment contracts issued by Aegon are either carried at fair value (if they are designated as financial liabilities at fair value through profit or loss) or amortized cost (with fair value being disclosed in the notes to the consolidated financial statements). These contracts are not quoted in active markets and their fair values are determined by using valuation techniques, such as discounted cash flow methods and stochastic modeling or in relation to the unit price of the underlying assets. All models are validated and calibrated. A variety of factors are considered, including time value, volatility, policyholder behavior, servicing costs and fair values of similar instruments. Certain investment products are not quoted in active markets and their fair values are determined by using valuation techniques. Because of the dynamic and complex nature of these cash flows, stochastic or similar techniques under a variety of market return scenarios are often used. A variety of factors are considered, including expected market rates of return, market volatility, correlations of market returns, discount rates and actuarial assumptions. The expected returns are based on risk-free rates, such as the current Secured Overnight Financing Rate (SOFR) swap rates and associated forward rates, the Overnight Index Swap (OIS) curve or the current rates on local government bonds. London Interbank Offered Rate (LIBOR) was replaced with SOFR in the second quarter of 2022. Market volatility assumptions for each underlying index are based on observed market implied volatility data and/or observed market performance. Correlations of market returns for various underlying indices are based on observed market returns and their interrelationships over a number of years preceding the valuation date. Current risk-free spot rates are used to determine the present value of expected future cash flows produced in the stochastic projection process. Assumptions on customer behavior, such as lapses, included in the models are derived in the same way as the assumptions used to measure insurance liabilities. Summary of total financial assets and financial liabilities at fair value through profit or loss The table that follows summarizes the carrying amounts of financial assets and financial liabilities that are classified as fair value through profit or loss, with appropriate distinction between those financial assets and financial liabilities held for trading and those that, upon initial recognition, were designated as fair value through profit or loss. 2023 2022 Trading Designated Trading Designated Investments where Aegon bears the risk 9,386 2,526 8,079 1,940 Investments where the policyholder bears the risk - 193,823 - 180,006 Derivatives with positive values not designated as hedges 1,238 - 2,445 Total financial assets at fair value through profit or loss 10,625 196,349 10,524 181,946 Investment contracts without DPF where the policyholder bears the risk - 65,044 - 55,631 Derivatives with negative values not designated as hedges 1,466 - 3,958 - Total financial liabilities at fair value through profit or loss 1,466 65,044 3,958 55,631 Investments where Aegon bears the risk Aegon has certain insurance and investment liabilities that are carried at fair value with changes in the fair value recognized in the income statement. The Group has elected to designate the investments backing those liabilities at fair value through profit or loss, as a classification of fair value through OCI would result in accumulation of unrealized gains and losses in a revaluation reserve within equity while changes to the liability would be reflected in net result (accounting mismatch). Investments where the policyholder bears the risk Investments where the policyholder bears the risk comprise assets that are linked to various insurance and investment contracts for which the financial risks are borne by the customer. Under the Group’s accounting policies these insurance and investment liabilities are measured at the fair value of the linked assets with changes in the fair value recognized in the income statement. To avoid an accounting mismatch the linked assets have been designated as fair value through profit or loss. About Aegon Governance and risk management Financial information Sustainability information 306 | Integrated Annual Report 2023 In addition, the investment where the policyholders bears the risk include with profit assets, where Aegon manages these assets together with related liabilities on a fair value basis in accordance with a documented policy of asset and liability management. In accordance with the Group’s accounting policies, these assets have been designated as fair value through profit or loss. Investment contracts without discretionary participating features where the policyholder bears the risk With the exception of the financial liabilities with discretionary participating features that are not subject to the classification and measurement requirements for financial instruments, all investment contracts without discretionary participating features where the policyholder bears the risk that are carried at fair value or at the fair value of the linked assets are included in the table above. Derivatives With the exception of derivatives designated as a hedging instrument, all derivatives are included in the table above. Gains and losses on financial assets and financial liabilities classified at fair value through profit or loss Gains and losses recognized in the income statement on financial assets and financial liabilities classified as fair value through profit or loss can be summarized as follows: 2023 2022 Trading Designated Trading Designated Net gains and (losses) (1,244) 21,207 (4,431) (35,205) No loans and receivables were designated at fair value through profit or loss. Changes in the fair value of investment contracts without discretionary participating features where the policyholders bears the risk that are designated at fair value through profit or loss were not attributable to changes in Aegon’s credit spread. There are also no differences between the carrying amounts of these financial liabilities and the contractual amounts payable at maturity (net of surrender penalties). 39 Commitments and contingencies Investments contracted In the normal course of business, the Group has committed itself through purchase and sale transactions of investments, mostly to be executed in the course of 2024. The amounts represent the future outflow and inflow, respectively, of cash related to these investment transactions that are not reflected in the consolidated statement of financial position. 2023 2022 Purchase Sale Purchase Sale Real estate - 2 - 1 Mortgage loans 421 - 468 - Private loans 89 - 150 - Other 1,292 - 1,408 - Aegon has committed itself, through certain subsidiaries, to invest in real estate, private loans, mortgage loans and receivables and investment funds. Real estate commitments represent the committed pipeline of investments in real estate projects. The sale of real estate relates to properties that are under contract to be sold as per December 31, 2023. Mortgage loan commitments represent undrawn mortgage loan facilities provided and outstanding proposals on mortgages. The sale of mortgage loans relates to pre- announced redemptions on mortgage loans. Private loans represent deals on Aegon's portfolio of private placement securities that Aegon has committed to, but which have not yet settled and funded. Other commitments include future purchases of interests in investment funds and limited partnerships. Notes to the consolidated financial statements Note 39 Integrated Annual Report 2023 | 307 Other commitments and contingencies 2023 2022 Guarantees 773 611 Other guarantees 7 8 Guarantees include those guarantees associated with the sale of investments in low-income housing tax credit partnerships in the United States, which can be called upon if there is a deficiency in the tax benefits delivered to the investor or if Aegon is in default under a material provision of the contract. Standby letters of credit amounts reflected above are the liquidity commitment notional amounts. In addition to the guarantees shown in the table, guarantees have been given for fulfillment of contractual obligations such as investment mandates related to investment funds. Amount of collaterals on financial guarantees is EUR 0 million on December 31, 2023 (EUR 0 million on December 31, 2022), while other commitments have EUR 1 million collateral at the end of 2023 (EUR 1 million cash collateral at the end of 2022). Contractual obligations In March 2019, affiliates of Transamerica Corporation and Illumifin, entered into a series of agreements to which Transamerica transferred to Illumifin the administration and claims management of its long term care insurance business line, enabling Transamerica to accelerate the enhancement of its digital capabilities and modernize its long term care insurance platform. Over the course of the multi-year contract, Transamerica will pay approximately USD 390 million to Illumifin. These fees represent compensation for administering Transamerica’s long term care product line including policyholder service, claims processing and care management. The agreement also contains a termination clause in which Transamerica – subject to certain limitations – agrees to compensate Illumifin, on a specified schedule, for early termination. In April 2018, affiliates of Transamerica Corporation entered into a series of agreements with affiliates of Tata Consultancy Services Limited (TCS) to administer the Company’s US life insurance, voluntary benefits, and annuity business lines. The intent of the relationship was for Transamerica to accelerate the enhancement of its digital capabilities and the modernization of its platforms to service its customers in all lines of business. In May of 2023, due to the then current macro environment and the parties’ respective business priorities, Transamerica and TCS mutually agreed to end the administration arrangement for life, annuity and voluntary benefits lines of business. Transamerica and TCS agreed to work together to ensure a smooth transition of the administration to a new servicing model which aims to take approximately 30 months. In November 2018, Aegon UK announced an extended partnership with Atos BPS Ltd. (Atos) to service and administer its Traditional Products Business (non-Platform customers). The agreement is a 15-year contract under which Aegon UK pays Atos to administer around 1.4 million customers, which took effect on June 1, 2019 as planned. At year-end 2022, outstanding transition and conversion charges are estimated to amount to approximately GBP 10 million, which are expected to be recorded over the next year, with fixed payments to Atos defined in the agreement and subject to completion of milestones which have been agreed with Aegon UK. An Aegon Ltd. indirect US life subsidiary has a net worth maintenance agreement with its subsidiary Transamerica Life (Bermuda) Ltd., pursuant to which Transamerica Life Insurance Company, a US life insurance subsidiary, will provide capital sufficient to maintain a S&P "AA" financial strength rating and capital sufficient to comply with the requirements of the countries in which its branches are located. Aegon has guaranteed and is severally liable for the following: • Due and punctual payment of payables under letter of credit agreements applied for by Aegon as co-applicant with its captive insurance companies that are subsidiaries of Transamerica Corporation and Commonwealth General Corporation. On December 31, 2023, the letter of credit arrangements utilized by captives to provide collateral to affiliates amounted to EUR 526 million (2022: EUR 511 million); from that date no amounts had been drawn, or were due under these facilities; • Due and punctual payment of payables by the consolidated group companies Transamerica Corporation, Aegon Funding Company LLC and Commonwealth General Corporation with respect to fixed subordinated notes, bonds, capital trust pass-through securities and notes issued under commercial paper programs amounting to EUR 1,007 million (2022: EUR 1,042 million); and About Aegon Governance and risk management Financial information Sustainability information 308 | Integrated Annual Report 2023 • Due and punctual payment of any amounts owed to third parties by the consolidated group company Aegon Derivatives N.V. in connection with derivative transactions. Aegon Derivatives N.V. enters into derivative transactions with counterparties with which ISDA master netting agreements, including collateral support annex agreements, have been agreed. Net (credit) exposure on derivative transactions with these counterparties was therefore limited from December 31, 2023. Legal and arbitration proceedings, regulatory investigations and actions Aegon faces significant risks of litigation as well as regulatory exams and investigations and actions relating to its and its subsidiaries’ businesses. Aegon is also subject to compliance with regulations applicable to it as a corporate entity. Due to the geographic spread of its business, Aegon Group may be subject to tax audits or litigation in various jurisdictions. Although uncertainties are provided for adequately in the tax position, the ultimate outcome of tax audits or litigation may result in an outcome that differs from the amounts provided for. Insurance companies and their affiliated regulated entities are routinely subject to litigation, investigation and regulatory activity by various governmental and enforcement authorities, individual claimants and policyholder advocate groups in the jurisdictions in which Aegon does business, including the United States and the United Kingdom. These actions may involve issues including, but not limited to, employment or distribution relationships; operational and internal controls and processes; investment returns; sales practices; transparency and adequacy of product disclosures including regarding initial costs, ongoing costs, and costs due on policy surrender as well as changes to costs over time; environmental and climate change related matters; competition and antitrust matters; data privacy; information security; intellectual property; and anti-money laundering, anti-bribery, and economic sanctions compliance. Over time, Aegon has made a number of acquisitions and divestments around the world, including in the Netherlands, Central and Eastern Europe, the United States, and the United Kingdom. Acquisitions and divestments involve risks, including the risk of losses resulting from claims or litigation related to contractual terms such as representations, warranties, and indemnifications. Government and regulatory investigations may result in the institution of administrative, injunctive or other proceedings and/ or the imposition of monetary fines, penalties and/or disgorgement as well as other remedies, sanctions, damages, and restitutionary amounts. Regulators may also seek changes to the way Aegon operates. In some cases, Aegon subsidiaries have modified business practices in response to inquiries. Customers of certain Aegon products bear significant investment risks with respect to those products, which are affected by fluctuations in equity markets as well as interest rate movements. When investment returns disappoint, are volatile or change due to changes in the market or other relevant conditions, customers may threaten or bring litigation against Aegon. Disputes and investigations initiated by governmental entities and private parties may lead to orders or settlements including payments or changes to business practices even if Aegon believes the underlying claims are without merit. The existence of potential claims may remain unknown for long periods of time after the events giving rise to such claims. Determining the likelihood of exposure to Aegon and the extent of any such exposure may not be possible for long periods of time after Aegon becomes aware of such potential claims. Litigation exposure may develop over long periods of time; once litigation is initiated, it may be protracted and subject to multiple levels of appeal, which can lead to significant costs of defense, adverse publicity and other constraints. In some jurisdictions, plaintiffs may seek recovery of very large or indeterminate amounts under claims of bad faith, which can result in tort, punitive and/or statutory damages. Damages alleged may not be quantifiable or supportable or may have no relationship to economic losses or final awards. As a result, Aegon cannot predict the effect of litigation, investigations or other actions on its business. Separate from financial loss, litigation, regulatory action, legislative changes or changes in public opinion may require Aegon to change its business practices, which could have a material adverse impact on Aegon’s businesses, results of operations, cash flows and financial position. Proceedings in which Aegon is involved Several US insurers, including Aegon subsidiaries, have been named in class actions as well as individual litigation relating to increases in monthly deduction rates (MDR) on universal life products. Plaintiffs generally allege that the increases were Notes to the consolidated financial statements Note 40 Integrated Annual Report 2023 | 309 made to recoup past losses rather than to cover the future costs of providing insurance coverage. Aegon’s subsidiary in the United States settled two such class actions that had been venued in California federal court. The settlement in the first of these cases, approved in January 2019, arose from increases implemented in 2015-2016. In a second case, Aegon’s subsidiary agreed to settle a class action lawsuit arising out of MDR increases in 2017 and 2018. The court approved that settlement in September 2020. A number of policyowners opted-out of the class settlements, with the settlement funds reduced proportionally. By the end of 2023, all material opt-out lawsuits and disputes from both cases had been resolved, and provisions adjusted accordingly. A third case was filed in October 2022 which relates to MDR increases in 2022 and 2023. That case is venued in Iowa federal court. At this time, Aegon is unable to reliably estimate the potential exposure in this case. Transamerica subsidiaries may face employment-related lawsuits from time to time. For example, several US-based Aegon subsidiaries are defendants in a putative class action alleging that the subsidiaries mischaracterize agents as independent contractors instead of employees. While the subsidiaries disagree with these allegations and have vigorously defended the action, the parties have reached a settlement, subject to court approval, to avoid the cost, expense and risks associated with litigation. Litigation provisions have been adjusted to account for this pending resolution. Depending on the outcome, legal or regulatory claims like this against Transamerica subsidiaries and other companies could result in significant settlements or judgments, and could necessitate a change in the distribution model, which would be costly and could have a material impact on the financial results for that part of the Transamerica business. A former subsidiary of Transamerica Corporation was involved in a contractual dispute with a Nigerian travel broker that arose in 1976. That dispute was resolved in Delaware court for USD 235 thousand plus interest in 2010. The plaintiff took the Delaware judgment relating to the 1976 dispute to a Nigerian court and alleged that it was entitled to approximately the same damages for 1977 through 1984 despite the absence of any contract relating to those years. The Nigerian trial court issued a judgment in favor of the plaintiff of the alleged actual damages as well as pre-judgment interest of approximately USD 120 million. On appeal this decision was reversed on procedural grounds and remanded back to the trial court which ruled to dismiss the case; however, the Plaintiff appealed the trial court’s ruling. The appellate hearing, which was originally scheduled for March 2022, as well as the hearing that was scheduled for January 12, 2023, on the request for substitution of Plaintiff’s son were both cancelled by the court and neither has been rescheduled. Aegon has no material assets located in Nigeria. 40 Transfers of financial assets Transfers of financial assets occur when Aegon transfers contractual rights to receive cash flows of financial assets or when Aegon retains the contractual rights to receive the cash flows of the transferred financial asset but assumes a contractual obligation to pay the cash flows to one or more recipients in that arrangement. In the normal course of business Aegon is involved in the following transactions: • Transferred financial assets that are not derecognized in their entirety: • Securities lending; whereby Aegon legally (but not economically) transfers assets and receives cash and non- cash collateral. The transferred assets are not derecognized. The obligation to repay the cash collateral is recognized as a liability. The non-cash collateral is not recognized in the statement of financial position; and • Repurchase activities; whereby Aegon receives cash for the transferred assets. The financial assets are legally (but not economically) transferred but are not derecognized. The obligation to repay the cash received is recognized as a liability. • Transferred financial assets that are derecognized in their entirety and Aegon does not have a continuing involvement (normal sale); • Transferred financial assets that are derecognized in their entirety, but where Aegon has a continuing involvement; • Collateral accepted in the case of securities lending, reverse repurchase agreement and derivative transactions; and • Collateral pledged in the case of (contingent) liabilities, repurchase agreements, securities borrowing and derivative transactions. The following disclosures provide details for transferred financial assets that are not derecognized in their entirety, transferred financial asset that are derecognized in their entirety, but where Aegon has a continuing involvement and assets accepted and pledged as collateral. 40.1 Transferred financial assets that have not been derecognized in their entirety The following table reflects the carrying amount of financial assets that have been transferred to another party in such a way that part or all the transferred financial assets do not qualify for derecognition. Furthermore, it reflects the carrying amounts of the associated liabilities. About Aegon Governance and risk management Financial information Sustainability information 310 | Integrated Annual Report 2023 2023 FVOCI financial assets FVPL financial assets Money Money market and market and other Investments other Debt short-term Debt where the PH short-term Shares securities investments Other securities bears risk investments Other Carrying amount of transferred assets - 2,068 - - 5 15 - - Carrying amount of associated liabilities - 2,382 - - 9 - - - 2022 FVOCI financial assets FVPL financial assets Money Money market and market and other Investments other Debt short-term Debt where the PH short-term Shares securities investments Other securities bears risk investments Other Carrying amount of transferred assets - 2,200 - - 16 72 - - Carrying amount of associated liabilities - 2,513 - - 17 - - - In transactions in which the Group neither retains nor transfers substantially all the risks and rewards of ownership of a financial asset and it retains control over the asset, the Group continues to recognize the asset to the extent of its continuing involvement, determined by the extent to which it is exposed to changes in the value of the transferred asset. Securities lending and repurchase activities The table above includes financial assets that have been transferred to another party under securities lending and repurchase activities. Aegon retains substantially all risks and rewards of those transferred assets, this includes credit risk, settlement risk, country risk and market risk. The assets are transferred in return for cash collateral or other financial assets. Non-cash collateral is not recognized in the statement of financial position. Cash collateral is recorded on the statement of financial position as an asset and an offsetting liability is established for the same amount as Aegon is obligated to return this amount upon termination of the lending arrangement. Cash collateral is usually invested in pre-designated high quality investments. The sum of cash and non-cash collateral is typically greater than the market value of the related securities loaned. See note 40.3 Assets accepted and note 40.4 Assets pledged for an analysis of collateral accepted and pledged in relation to securities lending and repurchase agreements. 40.2 Transferred financial assets that are derecognized in their entirety, but where Aegon has continuing involvement Aegon has no transferred financial assets with continuing involvement that are derecognized in their entirety as per year-end 2023 and as per year-end 2022. 40.3 Assets accepted Aegon receives collateral related to securities lending, reverse repurchase activities and derivative transactions. Non-cash collateral is not recognized in the statement of financial position. To the extent that cash is paid for reverse repurchase agreements, a receivable is recognized for the corresponding amount. Notes to the consolidated financial statements Note 40 Integrated Annual Report 2023 | 311 The following tables present the fair value of the assets received in relation to securities lending and reverse repurchase activities: Securities lending 2023 2022 Carrying amount of transferred financial assets 2,063 2,190 Fair value of cash collateral received 2,357 2,417 Fair value of non-cash collateral received 16 74 Net exposure (309) (301) Reverse repurchase agreements 2023 2022 Cash paid for reverse repurchase agreements 442 312 Fair value of non-cash collateral received 467 335 Net exposure (24) (23) The above items are conducted under terms that are usual and customary to standard securities lending activities, as well as requirements determined by exchanges where the bank acts as intermediary. For 2022 and 2023 there is no Non-cash collateral that can be sold or repledged in the absence of default and no Non-cash collateral has been sold or transferred. In addition, Aegon can receive collateral related to derivative transactions that it enters into. The credit support agreement will normally dictate the threshold over which collateral needs to be pledged by Aegon or its counterparty. Transactions requiring Aegon or its counterparty to post collateral are typically the result of over-the-counter derivative trades, comprised mostly of interest rate swaps, currency swaps and credit swaps. See the credit risk section in note 4 Financial risks for details on collateral received for derivative transactions. 40.4 Assets pledged Aegon pledges assets that are on its statement of financial position in securities borrowing transactions, in repurchase transactions, in derivative transactions and against long-term borrowings. In addition, in order to trade derivatives on the various exchanges, Aegon posts margin as collateral. These transactions are conducted under terms that are usual and customary to standard long-term borrowing, derivative and securities borrowing activities, as well as requirements determined by exchanges where the bank acts as intermediary. Non-cash financial assets that are borrowed or purchased under agreement to resell are not recognized in the statement of financial position. To the extent that cash collateral is paid, a receivable is recognized for the corresponding amount. If other non-cash financial assets are given as collateral, these are not derecognized. The following tables present the carrying amount of collateral pledged and the corresponding amounts. 2023 2022 Where Aegon Where the PH Where Aegon Where the PH Assets pledged for general account and contingent liabilities bears the risk bears the risk bears the risk bears the risk Contingent liabilities 2,290 - 3,559 - Collateral pledged 4,171 - 5,745 - Net exposure (1,881) - (2,186) - For 2022 and 2023 there is no Non-cash collateral that can be sold or repledged by the counterparty. Assets pledged for repurchase agreements 2023 2022 Cash received on repurchase agreements 29 107 Collateral pledged (transferred financial assets) 25 99 Net exposure 3 8 About Aegon Governance and risk management Financial information Sustainability information 312 | Integrated Annual Report 2023 In order to trade derivatives on the various exchanges, Aegon posts margin as collateral. The amount of collateral pledged for derivative transactions was EUR 2.3 billion (2022: EUR 4.7 billion). 41 Offsetting, enforceable master netting arrangements and similar agreements The following table only includes financial positions for which there is a recognized corresponding position that could be offset under a legally enforceable master netting arrangement or similar agreement. Aegon also enters into collateralized (reverse) repo or security lending and borrowing transaction, for which the collateral is not recognized on the balance sheet. For further information on the financial positions resulting from such transactions please see note 40 Transfer of financial assets. The table provides details relating to the effect, or potential effect, of netting arrangements, including rights to set-off, associated with the entity's recognized financial assets and recognized financial liabilities. Related amounts not set off in the statements of financial position Gross amounts of Net amounts of Cash collateral Financial assets subject to Gross amounts recognized financial financial assets received offsetting, enforceable master of recognized liabilities set off in the presented in the (excluding netting arrangements and financial statement of financial statement of Financial surplus Net similar agreements assets position financial position instruments collateral) amount 2023 Derivatives 1,341 - 1,341 631 707 2 On December 31 1,341 - 1,341 631 707 2 2022 Derivatives 2,733 - 2,733 2,589 111 34 On December 31 2,733 - 2,733 2,589 111 34 Related amounts not set off in the statements of financial position Gross amounts of Net amounts of Cash collateral Financial liabilities subject to Gross amounts recognized financial financial liabilities pledged offsetting, enforceable master of recognized assets set off in the presented in the (excluding netting arrangements and financial statement of financial statement of Financial surplus Net similar agreements liabilities position financial position instruments collateral) amount 2023 Derivatives 2,361 - 2,361 1,245 1,026 90 On December 31 2,361 - 2,361 1,245 1,026 90 2022 Derivatives 5,115 - 5,115 3,359 1,668 89 On December 31 5,115 - 5,115 3,359 1,668 89 Financial assets and liabilities are offset in the statement of financial position when the Group has a legally enforceable right to offset and has the intention to settle the asset and liability on a net basis, or to realize the asset and settle the liability simultaneously. As shown in the second column there are no financial assets and liabilities offset in 2023 and 2022. The line Derivatives includes both derivatives for general account and derivatives where the policyholder bears the risk. Aegon mitigates credit risk in derivative contracts by entering into collateral agreements, where practical, and in ISDA master netting agreements for each of the Aegon’s legal entities to facilitate Aegon’s right to offset credit risk exposure. The credit support agreement will normally dictate the threshold over which collateral needs to be pledged by Aegon or its counterparty. Transactions requiring Aegon or its counterparty to post collateral are typically the result of over-the-counter derivative trades, comprised mostly of interest rate swaps, currency swaps and credit swaps. These transactions are conducted under terms that are usual and customary to standard long-term borrowing, derivative, securities lending and securities borrowing activities, as well as requirements determined by exchanges where the bank acts as intermediary. Notes to the consolidated financial statements Note 42 Integrated Annual Report 2023 | 313 42 Companies and businesses acquired and divested Companies and businesses acquired 2023 There were no significant acquisitions in 2023. 2022 On February 28, 2022, Transamerica acquired 100% equity interest in TAG Resources, LLC (TAG). TAG aggregates small to mid-market employer retirement plans (pooled-plan space) and provides administration and fiduciary oversight services as a third-party administrator for such plans, including providing plan design, consulting, and compliance to plan sponsors. The total consideration transferred amounted to EUR 33 million. Based on the purchase price allocation, the fair value of net assets amounted to EUR 17 million, resulting in goodwill of EUR 16 million. The acquisition does not have a material impact on Aegon’s capital position or results. Companies and businesses divested 2023 On April 4, 2023 Aegon announced the sale of its UK individual protection book to Royal London. Under the terms of the agreement, Aegon UK will initially reinsure the portfolio to Royal London, followed by a Part VII transfer of the legal ownership of the individual protection book in 2024. The transfer is subject to court approval. Aegon UK’s individual protection business is a portfolio of life, critical illness, and income protection policies for 400,000 high-net worth individual customers, which was sold via independent financial advisers. The portfolio closed to new business on April 4, 2023. The sale does not have a material impact on Aegon’s capital position or results. On June 1, 2023 Aegon announced the completion of the divestment of its businesses in Poland and Romania to Vienna Insurance Group AG Wiener Versicherung Gruppe (VIG) for EUR 125 million. The book loss on the transaction is EUR 78 million and is recorded in Aegon’s 2023 results. This was the final step to complete the full sale of Aegon’s insurance, pension and asset management business in Central and Eastern Europe to VIG, following the closings of the divestments of the Hungarian and Turkish businesses in 2022. On July 4, 2023, Aegon announced the completion of the combination of its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r., and the beginning of its asset management partnership with a.s.r. As part of the transaction, Aegon received EUR 2.2 billion cash proceeds and almost a 30% stake in a.s.r., see note 45 Held for sale and discontinued operations for more information. On July 21, 2023 Aegon announced the sale of its 56% stake in its associate in India, Aegon Life Insurance Company, to Bandhan Financial Holdings Limited, an Indian financial services company. The completion of the proposed transaction is subject to customary regulatory approvals which have been received in 2023. The divestment does not have a material impact on Aegon’s capital position or results. See note "46 Events after the reporting period" on the close of the sale in 2024. 2022 On March 23, 2022, and on April 21, 2022, Aegon completed the divestment of its Hungarian and Turkish businesses to Vienna Insurance Group AG Wiener Versicherung Gruppe (VIG). The book gain amounted to EUR 288 million, which includes a loss of EUR 177 million related to the recycling of the foreign currency translation reserve and revaluation reserve though the income statement. As a result of this transaction, EU-IFRS equity has increased by EUR 465 million. The completion of this sale is part of the full closing of the sale of Aegon’s insurance, pension, and asset management businesses in Central and Eastern Europe to VIG for EUR 830 million, as announced in November 2020. The sale of Aegon Poland and Aegon Romania was completed on June 1, 2023. On October 14, 2022, Aegon completed the divestment of its 50% stake in the Spanish insurance joint venture with Liberbank to Unicaja Banco. As announced on May 23, 2022, the sale follows the change of control in Liberbank after its merger with Unicaja Banco in 2021. The net proceeds of the transaction amount to EUR 176 million. The book gain on the transaction is EUR 87 million and is recorded in Aegon’s 2022 results. About Aegon Governance and risk management Financial information Sustainability information 314 | Integrated Annual Report 2023 43 Group companies Subsidiaries The principal subsidiaries of the parent company Aegon Ltd. are listed by geographical segment. All are wholly owned, directly or indirectly, unless stated otherwise, and are involved in insurance or reinsurance business, pensions, asset management or services related to these activities. The voting power in these subsidiaries held by Aegon is equal to the shareholdings. Americas • Transamerica Casualty Insurance Company, Cedar Rapids, Iowa (United States) • Transamerica Corporation, Wilmington, Delaware (United States) • Transamerica Financial Life Insurance Company, Harrison, New York (United States) • Transamerica Life Insurance Company, Cedar Rapids, Iowa (United States) • World Financial Group Insurance Agency, LLC, Cedar Rapids, Iowa (United States) United Kingdom • Aegon Investment Solutions Ltd., Edinburgh • Aegon Investments Ltd., London • Cofunds Limited, London • Scottish Equitable plc, Edinburgh International • Aegon España S.A.U. de Seguros y Reaseguros, Madrid (Spain) • Transamerica Life (Bermuda) Ltd., Hamilton (Bermuda) Asset Management • Aegon Asset Management Holding B.V., The Hague (The Netherlands) • Aegon Asset Management UK plc, Edinburgh (United Kingdom) • Aegon Investment Management B.V., The Hague (The Netherlands) • Aegon USA Investment Management, LLC, Cedar Rapids (United States) • Aegon USA Realty Advisors, LLC, Des Moines (United States) The legally required list of participations as set forth in articles 379 and 414 of Book 2 of the Dutch Civil Code has been registered with the Trade Register in The Hague. Aegon Ltd. has issued a statement of liability as meant in article 403 of Book 2 of the Dutch Civil Code for its subsidiary company Aegon Derivatives N.V. Joint ventures The principal joint ventures are listed by geographical segment. The voting powers in these joint ventures is equal to the shareholdings, unless stated otherwise. International • Santander Generales Seguros y Reaseguros, S.A., Madrid (Spain) (51%) • Santander Vida Seguros y Reaseguros, S.A., Madrid (Spain) (51%) • Aegon Santander Portugal Não Vida – Companhia de Seguros S.A., Lisbon (Portugal) (51%) • Aegon Santander Portugal Vida – Companhia de Seguros de Vida S.A., Lisbon (Portugal) (51%) • Aegon THTF Life Insurance Co., Ltd., Shanghai (China) (50%) • Mongeral Aegon, Seguros e Previdencia S.A., Rio de Janeiro (Brazil) (59.2%, where Aegon has 50% voting rights) • Sicoob Seguradode de Vida e Previdência S.A., Rio de Janeiro (Brazil) (29.6%) Asset Management • Aegon Industrial Fund Management Co., Ltd., Shanghai (China) (49%) See note 21 Investments in joint ventures and associates for further details on these investments. Investments in associates The principal investments in associates are listed by geographical segment. The voting powers in these associates is equal to the shareholdings, unless stated otherwise. Notes to the consolidated financial statements Note 44 Integrated Annual Report 2023 | 315 Holding • ASR Nederland N.V., Utrecht (29.98%) With respect to a.s.r., for a period of 5 years post closing. Aegon also has an exclusive right to nominate up to two members of the Supervisory Board (if Aegon holds more than 20% of the shares it may nominate two members, if it holds 20% or less but more than 10% of the shares it may nominate one member). In addition, Aegon has the right to designate its nominees for the Audit and Risk Committee and the ESG Committee if certain conditions are met. Furthermore, in case the incumbent CEO of a.s.r. does not serve the full term due to earlier resignation or dismissal, the appointment of the successor requires the unanimous vote of all Supervisory Directors in office. For as long as Aegon holds more than 20% of the shares, the affirmative vote of the non-independent Aegon nominee is required for: • significant changes to dividend policy (as per current stated a.s.r. policies); • certain dilutive transactions (issuance of equity or debt instruments); and • M&A transactions (acquisitions and divestments, joint ventures and long term co-operations) with a value exceeding EUR 500 million. Furthermore, for as long as Aegon holds more than 20% of the shares, the below needs the unanimous vote of all Supervisory Directors in office and the affirmative vote of the non-independent Aegon nominee: • material decisions on capital management, material reinsurance, and capital allocation / distribution, in each case to the extent this would result in a material change to the characteristics of the risk profile of (the enterprise of) a.s.r. and other than in the ordinary course of business. Except for significant changes to the dividend policy, the same applies when Aegon holds 20% or less but more than 10% of the shares. Asset Management • La Banque Postale Asset Management, Paris (France) (25%) See note 21 Investments in joint ventures and associates for further details on these investments. 44 Related party transactions In the normal course of business, Aegon enters into various transactions with related parties. Parties are considered to be related if one party has the ability to control or exercise significant influence over the other party in making financial or operating decisions. Related parties of Aegon include, among other things, its associates, joint ventures, key management personnel and the defined benefit and contribution plans. Transactions between related parties have taken place on an arm’s length basis. Transactions between Aegon and its subsidiaries that are deemed related parties have been eliminated in the consolidation and are not disclosed in the notes. Related party transactions include, among others, transactions between Aegon Ltd. and Vereniging Aegon. On December 18, 2023, Aegon repurchased 112,619,440 common shares B from Vereniging Aegon for the amount of EUR 14,804,951.58 based on 1/40th of the Value Weighted Average Price of the common shares of the five trading days preceding this transaction. The repurchase of common shares B was executed to bring the aggregate holding of voting shares by Vereniging Aegon in Aegon more in line with its special cause voting rights of 32.6% following the completion of the Share Buy Back Programs, initiated by Aegon in July 2023 following the completion of the transaction with a.s.r. On December 8, 2023, Aegon entered into a share repurchase agreement with Vereniging Aegon, pursuant to which the Vereniging Aegon agreed to participate in the second and third tranche of the Aegon’s current 1.5 billion Euro share buyback program and Aegon agreed to repurchase a certain number of Common Shares from Vereniging Aegon for an aggregate consideration equal to EUR 139.5 million Euro which will be equally distributed over the total number of trading days during the remainder of the current share buy back program of Aegon. The number of Common Shares that Aegon will repurchase from Vereniging Aegon will be determined based on the daily volume-weighted average price per common share on Euronext Amsterdam on a weekly basis. About Aegon Governance and risk management Financial information Sustainability information 316 | Integrated Annual Report 2023 On August 16, 2023, the members of Vereniging Aegon voted to instruct the board of Vereniging Aegon, subject to the board’s fiduciary duties, to vote all of Vereniging Aegon’s common shares and common shares B (based on one vote per 40 common shares B) at Aegon N.V.’s extraordinary general meeting of September 29, 2023 and at Aegon S.A.’s extraordinary meeting of September 30, 2023 in favor the change in legal domicile of Aegon from The Netherlands to Bermuda by means of the cross-border conversion of Aegon N.V. into Aegon S.A. and the subsequent cross-border conversion of Aegon S.A. into Aegon Ltd (the “Redomiciliation”). Following such vote of the members of Vereniging Aegon, the board of Vereniging Aegon is obligated, pursuant to the terms of a voting undertaking agreement, dated June 29, 2023, between Aegon N.V. and Vereniging Aegon, and subject to the board’s fiduciary duties, to vote all of such shares in favor of the Redomiciliation. On December 15, 2022, Aegon repurchased 43,817,400 common shares B from Vereniging Aegon for the amount of EUR 5,113,578.21 based on 1/40th of the Value Weight Average Price of the common shares of the five trading days preceding this transaction. The repurchase of common shares B was executed to bring the aggregate holding of voting shares by Vereniging Aegon in Aegon more in line with its special cause voting rights of 32.6% following the completion of the Share Buy Back Programs, initiated by Aegon in April 2022, following the completion of the sale of the Hungarian business and initiated in July and October 2022 to neutralize the dilutive effect of the distribution of the final dividend 2021 and the interim dividend 2022 in stock. On November 21, 2022, the members of Vereniging Aegon voted to instruct the board of Vereniging Aegon, subject to the board’s fiduciary duties, to vote all of Vereniging Aegon’s common shares and common shares B (based on one vote per 40 common shares B) at Aegon Ltd.’s next extraordinary general meeting in favor of Aegon divesting its business operations in the Netherlands to A.S.R. Nederland N.V. for cash consideration and almost 30% share interest in A.S.R. Nederland N.V (the “Transaction”). Following such vote of the members of Vereniging Aegon, the board of Vereniging Aegon is obligated, pursuant to the terms of a voting undertaking agreement, dated October 27, 2022, between Aegon Ltd. and Vereniging Aegon, and subject to the board’s fiduciary duties, to vote all of such shares in favor of the Transaction. Remuneration of the Executive Director, Non-Executive Directors and Key Management The following table includes the expenses for remuneration, with amounts reflective of time spent on the Board. Remuneration expenses 2023 2022 Non-Executive Directors 1) 1.3 1.3 Executive Director 2) 0.9 n.a. Executive Board 3) 4.3 5.2 Key Management 4) 27.9 27.7 in fixed compensation 13.8 16.0 in cash based variable compensation 4.6 4.0 in share based variable compensation 5.0 3.5 in pension contributions 3.1 3.0 in other benefits 1.3 1.2 1 Previously reported as ‘Supervisory Board’. 2 Classification established September 30, 2023. In 2023, this represents Mr. Lard Friese from October 1, 2023. 3 Classification ended September 30, 2023. In 2023, this represents Mr. Lard Friese and Mr. Matt Rider through September 30, 2023. 4 Key Management is inclusive of Non-Executive Directors, Executive Directors, also reported separately above and Executive Committee Members. 5 n.a. in above table should be read as “not applicable”. Key Management consisted of the Non-Executive Directors, the Executive Director, and all members of the Executive Committee (see the chapter Composition of the Boards for more details). Additional information on the remuneration of the Executive Director and Non-Executive Directors are disclosed in the Remuneration report. Notes to the consolidated financial statements Note 45 Integrated Annual Report 2023 | 317 Interests in Aegon Ltd. held by the Executive Director Shares held in Aegon on December 31, 2023 by Mr. Friese amount to 83,122 (2022: 72,081) and by Mr. Rider to 130,620 (2022: 120,962). The shares held in Aegon mentioned above do not exceed 1% of total outstanding share capital at the reporting date. At the reporting date no loans with Aegon or outstanding balances such as guarantees or advanced payments exist for Mr. Friese and Mr. Rider. Common shares held by Non-Executive Directors Shares held in Aegon on December 31 2023 2022 Ben J. Noteboom 1) - 23,500 Dona D. Young 13,260 13,260 Total 13,260 36,760 1 Mr. Ben J. Noteboom stepped down in May 2023 Shares held by the Non-Executive Directors are only disclosed for the period for which they have been part of the Board of Directors. At the reporting date no loans with Aegon or outstanding balances such as guarantees or advanced payments exist for the Non-Executive Directors. 45 Held for sale and discontinued operations This following disposal groups are classified as held for sale and/or discontinued operation. 45.1 Aegon the Netherlands On October 27, 2022, Aegon announced it had reached an agreement with a.s.r. to combine its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with ASR Nederland N.V. ("a.s.r"). Aegon received EUR 2.2 billion in cash proceeds, and a 29.99% strategic stake in a.s.r., with associated governance rights. On January 17, 2023, the Extraordinary General Meeting of shareholders of Aegon has approved the proposed transaction. Furthermore, the works council of Aegon rendered a positive advice in relation to the proposed transaction. The transaction has closed on July 4, 2023. Up to the close of the transaction, Aegon the Netherlands qualified as held for sale and discontinued operations. This paragraph provides information on the discontinued operations up to the point of combining Aegon's Dutch pension, life and non-life insurance, banking and mortgage activities with a.s.r. About Aegon Governance and risk management Financial information Sustainability information 318 | Integrated Annual Report 2023 Income statement of discontinued operations EUR million 2023 2022 Discontinued operations Insurance revenue 1,400 2,907 Insurance service expenses (1,327) (2,703) Net expenses on reinsurance held (20) (15) Insurance service result 52 189 Interest revenue on financial instruments calculated using the effective interest method 42 4 Interest revenue on financial instruments measured at FVPL 582 1,281 Other investment income 168 263 Results from financial transactions 614 (20,328) Impairment (losses) / reversals - 5 Insurance finance income / (expenses) (1,110) 16,906 Net reinsurance finance income / (expenses) on reinsurance held (6) 125 Insurance net investment result 289 (1,745) Interest revenue on financial instruments calculated using the effective interest method 273 496 Interest revenue on financial instruments measured at FVPL 137 (340) Other investment income 11 11 Results from financial transactions (148) 164 Impairment (losses) / reversals 3 - Investment contract income / (expenses) (25) 136 Interest expenses (10) (2) Other net investment result 240 465 Interest charges (55) (49) Financing net investment result (55) (49) Total net investment result 474 (1,329) Fees and commission income 165 311 Other operating expenses (288) (474) Other income / (charges) 96 20 Other result (28) (142) Result before share in profit / (loss) of joint ventures, associates and tax 498 (1,283) Share in profit / (loss) of joint ventures 4 37 Share in profit / (loss) of associates 15 15 Result before tax 518 (1,232) Income tax (expense) / benefit (77) (65) Net result from discontinued operations 441 (1,297) Impairment loss on remeasurement of the disposal group (458) (449) Net result from discontinued operations after remeasurement (17) (1,746) Upon the completion of the transaction the difference between the carrying amount of the disposal group and the fair value of the consideration received was a net gain of EUR 93 million recognized as a result from discontinued operations. Notes to the consolidated financial statements Note 45 Integrated Annual Report 2023 | 319 Statement of comprehensive income of discontinued operations Amounts in EUR millions 2023 2022 Net result from discontinued operations (17) (1,746) Items that will not be reclassified to profit or loss: Changes in revaluation reserve real estate held for own use Remeasurements of defined benefit plans 51 948 Income tax relating to items that will not be reclassified (13) (245) Items that may be reclassified subsequently to profit or loss: Gains / (losses) on financial assets measured at FVOCI 16 (461) (Gains) / losses transferred to income statement on disposal of financial assets measured at FVOCI - (5) Equity movements of associates (2) 2 Income tax relating to items that may be reclassified (4) 120 Other Total other comprehensive income / (loss) from discontinued operations 48 359 Total comprehensive income / (loss) from discontinued operations 31 (1,387) Impairment loss Upon classification as held for sale, as per December 31, 2022, the carrying amount of Aegon the Netherlands was compared to the fair value less cost to sell, which is estimated by reference to the fair value of the consideration to which Aegon Ltd. is entitled under the terms and conditions of the business combination agreement. The fair value less cost to sell is lower than the carrying value and this impairment loss is recognized through a reduction of the carrying value of Aegon the Netherlands. The impairment loss has been recalculated at the closing date of the transaction, as both the fair value of the consideration to be received and the carrying value of Aegon the Netherlands where subject to change. The consideration to be received includes a 29.99% stake in a.s.r. and was therefore contingent on the development of the a.s.r. share price. The carrying amount of Aegon the Netherlands has continued to be updated for assets and liabilities which were not included in the measurement scope of IFRS 5. The table includes the recalculated impairment loss per the closing date of the transaction. The table below shows the calculated impairment loss under IFRS 9 and IFRS 17 as per December 31, 2022 and as per December 31, 2023. 2023 2022 (IFRS9/17) (IFRS9/17) Net cash receivable after costs to sell 2,184 2,175 Fair value of 29.99% share in a.s.r. 2,588 2,700 Fair value less costs to sell 4,772 4,875 Carrying amount of Aegon the Netherlands 5,230 5,324 Fair value less costs to sell minus carrying amount (458) (449) Assets in scope for impairment 1,775 1,775 Cumulative Impairment loss recognized 907 449 The impairment loss takes into account contingent payables and receivables between Aegon Ltd. and Aegon the Netherlands that have been recognized prior to the closing date. These are included in the carrying amount of Aegon the Netherlands. About Aegon Governance and risk management Financial information Sustainability information 320 | Integrated Annual Report 2023 Financial assets and liabilities in the scope of IFRS 9 "Financial instruments" The adoption of IFRS 9 “Financial instruments” by Aegon the Netherlands impacted the measurement category and carrying amount of the financial assets and liabilities. The measurement category and the carrying amount of financial assets and liabilities in accordance with IAS 39 and IFRS 9 on January 1, 2023 are detailed in the table below, together with a reconciliation of the carrying amounts of financial assets, from their previous measurement category in accordance with IAS 39 to their new measurement categories upon transition: Remea- Remea- Reconciliation of financial instruments, IAS 39 IAS 39 Reclassifi- surement surement IFRS 9 IFRS 9 January 1, 2023 category amount cation - ECL - Other category 1) amount Financial assets: FVPL Shares FVPL 8,256 37 - - (designated) 8,293 FVOCI Shares AFS 21 (21) - - (designated) - Debt securities AFS 14,109 (12,225) - - FVOCI 1,884 FVPL Debt securities FVPL 9,609 12,209 - - (designated) 21,819 Loans L&R 35,066 (20,004) (82) 39 AC 15,019 FVPL Loans FVPL - 20,068 - (1,892) (designated) 18,175 Deposits with financial institutions L&R 1,527 - - - AC 1,527 FVPL Unconsolidated investment funds FVPL 631 - - - (designated) 631 FVPL Other investments FVPL 3,464 (64) - - (designated) 3,400 Other investments AFS 13 (13) - - FVOCI - Cash and cash equivalents L&R 3,557 - - - AC 3,557 Other financial assets and receivables L&R 1,520 114 - - AC 1,634 FVPL (mandato- Derivatives FVPL 8,395 - - - rily) 8,395 Total 86,169 103 (82) (1,853) 84,336 Financial liabilities: Investment contracts AC (12,179) - - - AC (12,179) FVPL Investment contracts FVPL (1,396) - - - (designated) (1,396) Long-term borrowings and group loans AC (5,227) - - - AC (5,227) FVPL (mandato- Derivatives FVPL (9,239) 753 - - rily) (8,486) Other liabilities AC (1,663) 378 - - AC (1,285) Total (29,704) 1,131 - - (28,573) 1 m: mandatorily; d: designated From January 1, 2023, EUR 103 million has been reclassified out of financial assets, and EUR 1,131 million has been reclassified out of financial liabilities which moved in scope of IFRS 17 and classified and measured as (re)insurance contracts from January 1, 2022. Remeasurement impacts included the reversal of impairments of financial assets recognized under IAS 39 in amount of EUR 39 million and the recognition of expected credit losses of EUR 82 million in line with the impairment requirements of IFRS 9. An additional remeasurement loss of EUR 1,892 was the result of the designation of loans and receivables in (previously measured at amortized cost) to measurement at fair value through profit or loss. Notes to the consolidated financial statements Note 45 Integrated Annual Report 2023 | 321 Cashflow from discontinued operations Amounts in EUR millions 2023 2022 Net cash inflow (outflow) from operating activities (519) 4,646 Net cash inflow (outflow) from investing activities (11) (4) Net cash inflow (outflow) from financing activities (95) (3,275) Net cash inflow (outflow) from discontinued operations (625) 1,367 Held for sale assets and liabilities The below table shows the assets held for sale and liabilities held for sale on July 4, 2023 and December 31, 2022. Amounts in EUR millions 2023 2022 Assets Cash and cash equivalents 4,460 5,085 Investments 72,345 71,767 Derivatives 8,107 8,395 Investments in joint ventures 382 382 Investments in associates 1,096 1,096 Reinsurance contract assets 395 365 Deferred tax assets 339 - Other assets and receivables 1,216 1,185 Intangible assets 165 165 Total assets held for sale 88,505 88,440 Liabilities Insurance contract liabilities 52,849 52,591 Investment contracts without discretionary participating features 13,239 13,575 Derivatives 7,700 8,486 Borrowings 5,333 5,227 Provisions 44 52 Defined benefit liabilities 2,412 2,462 Deferred tax liabilities 6 62 Other liabilities 1,951 1,286 Accruals 294 218 Total liabilities held for sale / disposal groups 83,828 83,959 Insurance contracts Contracts not Contracts measured under measured under Insurance contracts the PAA the PAA Total Portfolios in an asset position - - - Portfolios in a liability position 52,215 633 52,849 Net balance, on June 30, 2023 52,215 633 52,849 Portfolios in an asset position - - - Portfolios in a liability position 52,037 554 52,591 Net balance, on December 31, 2022 52,037 554 52,591 About Aegon Governance and risk management Financial information Sustainability information 322 | Integrated Annual Report 2023 Remaining coverage Asset for Incurred claims Excluding Loss loss recovery recovery Best estimate Risk Insurance contracts PAA - by type component component liability adjustment Total Opening assets - - - - - Opening liabilities 15 - 532 7 554 Net balance, on January 1, 2023 15 - 532 7 554 Insurance revenue (167) - - - (167) Incurred claims and other insurance service expenses - - 74 2 75 Amortization of insurance acquisition cash flows 4 - - - 4 Adjustments to liabilities for incurred claims - - 83 - 82 Insurance service expenses 4 - 156 2 162 Investment components - - - - - Insurance service result (163) - 156 2 (6) Insurance finance (income) / expenses (P&L and OCI) - - 7 - 7 Cash flows 220 - (143) - 77 Net balance, on June 30, 2023 71 - 553 9 633 Closing assets - - - - - Closing liabilities 71 - 553 9 633 Remaining coverage Asset for Incurred claims Excluding Loss loss recovery recovery Best estimate Risk Insurance contracts PAA - by type component component liability adjustment Total Opening assets - - - - - Opening liabilities 16 - 601 10 627 Net balance, on January 1, 2022 16 - 601 10 627 Insurance revenue (330) - - - (330) Incurred claims and other insurance service expenses - - 74 - 74 Adjustments to liabilities for incurred claims - - 235 (3) 233 Insurance service expenses - - 309 (3) 306 Investment components - - - - - Insurance service result (330) - 309 (3) (24) Insurance finance (income) / expenses (P&L and OCI) - - (110) - (110) Cash flows 329 - (268) - 61 Net balance, on December 31, 2022 15 - 532 7 554 Closing assets - - - - - Closing liabilities 15 - 532 7 554 Notes to the consolidated financial statements Note 45 Integrated Annual Report 2023 | 323 Remaining coverage Excluding loss Insurance contracts - by type component Loss component Incurred claims Total Opening assets - - - - Opening liabilities 51,983 54 - 52,037 Net balance, on January 1, 2023 51,983 54 - 52,037 Insurance revenue (1,232) - - (1,232) Incurred claims and other insurance service expenses - (2) 1,159 1,156 Amortization of insurance acquisition cash flows 2 - - 2 Losses (and reversal of losses) on onerous contracts - 7 - 7 Insurance service expenses 2 5 1,159 1,166 Investment components (313) - 313 - Insurance service result (1,543) 5 1,471 (67) Insurance finance (income) / expenses (P&L and OCI) 1,104 (1) - 1,103 Cash flows 614 - (1,471) (858) Net balance, on June 30, 2023 52,158 58 - 52,215 Closing assets - - - - Closing liabilities 52,158 58 - 52,215 Remaining coverage Excluding loss Insurance contracts - by type component Loss component Incurred claims Total Opening assets - - - - Opening liabilities 71,041 - - 71,041 Net balance, on January 1, 2022 71,041 - - 71,041 Insurance revenue (2,577) - - (2,577) Incurred claims and other insurance service expenses - (4) 2,316 2,311 Amortization of insurance acquisition cash flows 2 - - 2 Losses (and reversal of losses) on onerous contracts - 84 - 84 Insurance service expenses 2 79 2,316 2,397 Investment components (736) - 736 - Insurance service result (3,312) 79 3,052 (180) Insurance finance (income) / expenses (P&L and OCI) (16,770) (26) - (16,796) Cash flows 1,051 - (3,052) (2,001) Contracts disposed during the period (27) - - (27) - - - - Net balance, on December 31, 2022 51,983 54 - 52,037 Closing assets - - - - Closing liabilities 51,983 54 - 52,037 Income tax The income tax of Aegon the Netherlands is calculated against the enacted applicable tax rate and includes a one-time tax charge of EUR 454 million related to the settlement of a tax position in connection with the transaction with a.s.r. About Aegon Governance and risk management Financial information Sustainability information 324 | Integrated Annual Report 2023 Fair value Carrying amount June 30, Total estimated fair value 2023 June 30, 2023 Assets Mortgage loans - held at amortized cost 15,042 13,544 Private loans - held at amortized cost 389 393 Other loans - held at amortized cost 12 12 Liabilities Borrowings – held at amortized cost 5,333 5,059 Investment contracts - held at amortized cost 11,736 11,448 Carrying amount Total estimated fair value December 31, 2022 December 31, 2022 Assets Mortgage loans - held at amortized cost 14,516 13,000 Private loans - held at amortized cost 500 446 Other loans - held at amortized cost 3 3 Liabilities Borrowings – held at amortized cost 5,227 4,920 Investment contracts - held at amortized cost 12,179 11,826 Total unrealized gains and losses for the period Total gains recorded in the On / losses in P&L for January 1, income On June instruments held Financial assets carried at fair value 2023 statement Purchases Sales 30, 2023 on June 30, 2023 FVPL Shares 1,378 (17) 190 (120) 1,431 (17) Debt securities 98 1 - (45) 53 1 Loans 18,175 26 965 (617) 18,549 26 Investments where the policyholder bears the risk 932 2 157 (451) 639 2 20,583 11 1,312 (1,234) 20,672 11 Total financial assets measured at fair value 20,583 11 1,312 (1,234) 20,672 11 Financial liabilities carried at fair value Investment contracts without DPF where the policyholder bears the risk 105 - 3 (19) 90 - Derivatives 1 (1) - - - (1) 106 - 3 (19) 90 - Notes to the consolidated financial statements Note 46 Integrated Annual Report 2023 | 325 Total unrealized gains and losses for the period Total recorded in the gains / Transfers On P&L for losses in from Transfers Decem- instruments held Financial assets carried On January income levels I to levels I ber 31, on December 31, at fair value 1, 2022 statement Purchases Sales and II and II 2022 2022 FVPL Shares 1,364 175 190 (350) - - 1,378 123 Debt securities 196 - 44 (3) - (140) 98 (7) Loans 22,727 (4,529) 1,802 (1,825) - - 18,175 (4,529) Investments where the policyholder bears the risk 572 (62) (562) 982 2 - 932 (53) 24,859 (4,415) 1,473 (1,196) 2 (140) 20,583 (4,466) Total financial assets measured at fair value 24,859 (4,415) 1,473 (1,196) 2 (140) 20,583 (4,466) Financial liabilities carried at fair value Investment contracts without DPF where the policyholder bears the risk (33) (23) (559) 721 1 - 105 (18) Derivatives 3 (2) - - - - 1 (2) Total financial liabilities measured at fair value (31) (25) (559) 721 1 - 106 (19) 45.2 Aegon UK On April 04, 2023, Aegon announced the sale of its UK individual protection book to Royal London. Under the terms of the agreement, Aegon UK will initially reinsure the portfolio to Royal London, followed by a Part VII transfer of the legal ownership of the individual protection book in 2024. The transfer is subject to court approval. Up to the close of the sale, the UK individual protection book is classified as held for sale. As at 31 December 2023 the held for sale assets amount to EUR 432 million and consist of reinsurance contract assets. The held for sale liabilities as at 31 December 2023 amount to EUR 389 million and consist of insurance-, and reinsurance contract liabilities. 46 Events after the reporting period On February 26, 2024 Aegon announced the completion of the sale of its 56% stake in its joint venture in India, Aegon Life Insurance Company, to Bandhan Financial Holdings Limited, an Indian financial services company. The sale was announced in July 2023 and following the receipt of the relevant regulatory approvals, the transaction was closed on February 23, 2024. The Hague, the Netherlands, April 3, 2024 Board of Directors Lard Friese William L. Connelly Mark A. Ellman Karen Fawcett Jack McGarry Caroline Ramsay Thomas Wellauer Corien M. Wortmann-Kool Dona D. Young Table of contents Financial statements of Aegon Ltd. 327 Income statement of Aegon Ltd. 328 Statement of financial position of Aegon Ltd. Notes to the financial statements of Aegon Ltd. 329 1 General information 329 2 Material accounting policies information 330 3 Investment income 330 4 Results from financial transactions 331 5 Commissions and expenses 331 6 Interest charges and related fees 331 7 Income tax 331 8 Shares in group companies 332 9 Loans to group companies 332 10 Non-current assets 332 11 Receivables 332 12 Other current assets 332 13 Share capital 334 14 Shareholders’ equity 337 15 Other equity instruments 338 16 Subordinated borrowings 338 17 Long-term borrowings 338 18 Current liabilities 339 19 Commitments and contingencies 339 20 Number of employees 339 21 Auditor's remuneration 339 22 Events after the reporting period 339 23 Proposal for profit appropriation 341 Independent auditor’s report Other information 353 Profit appropriation 354 Major shareholders 326 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Income statement of Aegon Ltd. For the year ended December 31 Amounts in EUR million Note 2023 2022 1) Result Investment Income 3 88 21 Total revenues 88 21 Results from financial transactions 4 21 (30) Total result 108 (9) Charges Commissions and expenses 5 104 68 Interest charges and related fees 6 137 127 Total charges 241 196 Result before tax (133) (204) Income tax 7 19 47 Result after tax (114) (158) Net result group companies 8 (65) (861) Net result (179) (1,019) 1 Comparatives have been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 to the financial statements includes further details on the changes in accounting policies. 327 Integrated Annual Report 2023 | Financial statements of Aegon Ltd. Statement of financial position of Aegon Ltd. On December 31 Before profit appropriation, amounts in EUR million Note 2023 2022 1) Non-current assets Financial fixed assets Shares in group companies 8 8,536 10,338 Loans to group companies 9 780 1,435 Other non-current assets 10 - 109 9,316 11,882 Current assets Receivables Receivables from group companies 11 138 31 Other receivables 11 77 236 Other current assets 12 48 123 Accrued interest and rent 18 9 281 398 Cash and cash equivalents Cash and cash equivalents 2,304 1,619 Total assets 11,900 13,899 Shareholders’ equity Share capital 13 265 319 Share premium 14 6,853 6,853 Revaluation account 14 (3,760) (4,551) Legal reserves – foreign currency translation reserve 14 474 736 Legal reserves in respect of group companies 14 1,134 2,821 Retained earnings, including treasury shares 14 3,693 5,221 Remeasurement of defined benefit plans of group companies 14 (1,006) (1,565) Net result 14 (179) (1,019) 7,475 8,815 Other equity instruments 15 1,951 1,943 Total equity 9,426 10,758 Provisions Deferred tax liability 3 - 3 Non-current liabilities Subordinated borrowings 16 1,418 1,442 Long-term borrowings 17 745 1,226 2,163 2,669 Current liabilities 18 Loans from group companies 4 13 Payables to group companies 73 147 Other current liabilities 202 282 Accruals and deferred income 30 31 309 472 Total liabilities 2,475 3,141 Total equity and liabilities 11,900 13,899 1 Comparatives have been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 to the financial statements includes further details on the changes in accounting policies. 328 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Notes to the financial statements 1 General information On September 29,2023 it was resolved to convert Aegon N.V. into Aegon S.A. via a cross border conversion. On September 30, 2023 the cross border conversion into Aegon S.A. was effectuated and subsequently Aegon S.A. was converted into Aegon Ltd, a Bermuda limited company, and effectuated the change of its legal seat to Bermuda. From October 1, 2023 the Bermuda Monetary Authority has been Aegon's group supervisor. Aegon Ltd. is an exempted company with liability limited by shares organized under the laws of Bermuda and registered with the Bermuda Registrar of Companies under number 202302830 and recorded in the Commercial Register of The Hague registered under number 27076669 and with its registered address at Canon’s Court, 22 Victoria Street, Hamilton HM 12, Bermuda. Aegon Ltd. has its headquarters in the Netherlands at Aegonplein 50, 2591 TV, The Hague. As Aegon Ltd. currently qualifies as Non-Resident Company under Dutch law, certain Dutch law provisions remain applicable to it, including certain provisions of title 9 Book 2 of the Dutch Civil Code regarding the preparation and publication of its annual accounts. Aegon Ltd. serves as the holding company for the Aegon Group and has listings of its common shares on Euronext Amsterdam and on NYSE. Aegon Ltd. (or "the Company") and its subsidiaries ("Aegon" or "the Group") have life insurance and pensions operations and are also active in savings and asset management operations, accident and health insurance and general insurance. Fully owned businesses by Aegon include the United States, the United Kingdom and asset management, and Aegon also operates partnerships in Spain & Portugal, China, and Brazil, and a strategic partnership in the Netherlands. The Group employs around 15,700 people worldwide (2022: around 15,500) Please note that the designation is uniformly Aegon Ltd. even if it was Aegon N.V. before October 1, 2023. 2 Material accounting policies information The financial statements have been prepared in accordance with accounting principles in the Netherlands as embodied in Part 9 of Book 2 of the Dutch Civil Code. In accordance with 2:362 (8) of the Dutch Civil Code, the Company’s financial statements are prepared based on the accounting principles of recognition, measurement and determination of profit, as applied in the consolidated financial statements. These principles also include the classification and presentation of financial instruments, being equity instruments or financial liabilities. The group companies are stated at their net asset value, determined on the basis of the consolidated accounting policies as applied in the consolidated financial statements of the Group. For details on the accounting policies applied for the group companies, see the consolidated financial statements. Legal reserves in respect of group companies include net increases in net asset value of subsidiaries and associates since their first inclusion, less any amounts that can be distributed without legal restrictions. A reference is made to note 2 Material accounting policies information of the consolidated financial statements for the description of the accounting policies applied. Impact of the implementation of the new accounting policies effective in 2023 is provided in the following tables, including the references to the notes that are impact by the implementation of the accounting policies. 329 Integrated Annual Report 2023 | Notes to the financial statements of Aegon Ltd. Note 1 Impact of the December 31, change in Impact of changes in accounting policies on the income 2022 (as previously accounting policies December 31, statement Note reported) 1) (IFRS 9 and 17) 2022 (restated) Net result group companies 8 (2,375) 1,514 (861) Impact on net result (2,533) 1,514 (1,019) 1 As reported in Aegon’s 2022 Integrated Annual Report dated March 15, 2023. Impact of the December 31, change in Impact of changes in accounting policies on the statement of 2022 (as previously accounting policies December 31, changes in equity Note reported) 1) (IFRS 9 and 17) 2022 (restated) Share capital 13 319 - 319 Share premium 14 6,853 - 6,853 Revaluation account 14 (4,465) (85) (4,551) Legal reserves – foreign currency translation reserve 14 1,008 (272) 736 Legal reserves in respect of group companies 14 2,439 382 2,821 Retained earnings, including treasury shares 14 9,385 (4,164) 5,221 Remeasurement of defined benefit plans of group companies 14 (1,565) - (1,565) Net result 14 (2,533) 1,514 (1,019) Shareholders' equity 11,440 (2,625) 8,815 1 As reported in Aegon’s 2022 Integrated Annual Report dated March 15, 2023. Impact of the December 31, change in Impact of changes in accounting policies on the statement of 2022 (as previously accounting policies December 31, financial position Note reported) 1) (IFRS 9 and 17) 2022 (restated) Assets Shares in group companies 8 12,963 (2,625) 10,338 Equity and liabilities Shareholders' equity 14 11,440 (2,625) 8,815 1 As reported in Aegon’s 2022 Integrated Annual Report dated March 15, 2023. 3 Investment income 2023 2022 Interest income from short-term investments 82 - Interest income from intercompany loans 20 14 Interest income from derivatives (14) 7 Total 88 21 4 Results from financial transactions 2023 2022 Net fair value change of derivatives 19 (30) Net foreign currency gains and (losses) 1 - Total 21 (30) Net fair value change of derivatives mostly comprises of fair value changes on derivatives that are designated as economic hedges for which no hedge accounting is applied. 330 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon 5 Commissions and expenses 2023 2022 Employee expenses 82 82 Administration expenses 80 63 Cost sharing to group companies (58) (76) Total 104 68 6 Interest charges and related fees 2023 2022 Subordinated borrowings 69 72 Borrowings 53 52 Other 14 3 Total 137 127 7 Income tax 2023 2022 Current tax Current tax 19 47 Income tax for the period (result) / charge 19 47 Reconciliation between standard and effective tax Result before tax (133) (204) Tax on result at Dutch corporate result tax rate 34 53 Differences due to the effect of: Prior year adjustments (2) - Non deductible expenses (14) (7) Total 19 47 8 Shares in group companies 2023 2022 On January 1 10,338 26,511 Restated opening balance 1) - (12,795) On January 1 (restated) 10,338 13,716 Capital contributions and acquisitions 3,752 36 Dividend received (6,613) (1,634) Net result for the financial year (65) (861) Revaluations 1,124 (919) On December 31 8,536 10,338 1 Opening balance as per January 1, 2022, has been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 to the financial statements includes further details on the changes in accounting policies. Capital contributions and acquisitions relates to executed capital contributions from the parent company to the business units and also reflects the impact of legal changes within the Group. The movement in 2023 is predominantly reflecting the completion of the combination with a.s.r. Dividend received is reflecting the upstream of dividends from the business units to the parent company. The movement in 2023 is largely related to the upstream of the proceeds from the divestment of Aegon the Netherlands. For a list of names and locations of the most important group companies, see note 43 Group companies of the consolidated financial statements of the Group. The legally required list of participations as set forth in article 379 of Book 2 of the Dutch Civil Code has been registered with the Commercial Register of The Hague. 331 Integrated Annual Report 2023 | Notes to the financial statements of Aegon Ltd. Note 5 9 Loans to group companies 2023 2022 On January 1 1,435 1,829 Additions / (redemptions) (605) (502) Other changes (52) 109 On December 31 780 1,435 Current 520 932 Non-current 260 503 The other changes in Loans to group companies mainly relate to currency exchange rate fluctuations. 10 Non-current assets There were no other non-current assets in 2023 (2022 had deferred tax assets of EUR 109 million). 11 Receivables Receivables from group companies and other receivables have a maturity of less than one year. Until September 30, 2023, Aegon N.V., together with certain of its subsidiaries, was part of a fiscal unity for Dutch corporate income tax purposes. Taxes payable were immediately settled with Aegon N.V., being the head of the fiscal unity. The members of the fiscal unity were jointly and severally liable for any tax payable by the fiscal unity. Following the conversion from Aegon N.V. into Aegon Ltd. in 2023, the Dutch tax authorities deemed the Aegon N.V. fiscal unity to be terminated per September 30, 2023. Other receivables included an income tax receivable of EUR 20 million (2022: EUR 189 million). 12 Other current assets Other current assets include derivatives with positive fair values of EUR 39 million (2022: EUR 118 million). 13 Share capital Issued and outstanding capital 2023 2022 Common shares 218 253 Common shares B 47 66 Total share capital 265 319 Common shares 2023 2022 Authorized share capital 480 720 Number of authorized shares (in million) 4,000 6,000 Par value in cents per share 12 12 Common shares B 2023 2022 Authorized share capital 240 360 Number of authorized shares (in million) 2,000 3,000 Par value in cents per share 12 12 All issued common shares and common shares B each have a nominal value of EUR 0.12 and are fully paid up. The Board is authorized, subject to certain restrictions of Bermuda law and the Bye-Laws, to repurchase Aegon Ltd. shares. Vereniging Aegon, based in The Hague, the Netherlands, holds all the issued and outstanding common shares B. For detailed information on the transactions between Aegon Ltd. and Vereniging Aegon, see note 44 Related party transactions to the consolidated financial statements of the Group. 332 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon The following table shows the movement during the year in the number of common shares and common shares B: Common shares Common shares B Number of Number of shares shares (thousands) Total amount (thousands) Total amount On January 1, 2022 2,106,313 253 568,839 68 Shares withdrawn (10,665) (1) (22,643) (3) Dividend 13,782 2 - - On December 31, 2022 2,109,430 253 546,196 66 Shares withdrawn (294,703) (35) (156,437) (19) On December 31, 2023 1,814,727 218 389,759 47 The following table shows the weighted average number of common shares and common shares B: Weighted average number of Weighted average number of common shares (thousands) common shares B (thousands) 2022 2,107,315 559,906 2023 2,067,119 523,149 The shares repurchased by Aegon Ltd. during the share buyback programs to undo the dilution caused by the distribution of dividend in stock, although included in the issued and outstanding number of shares, are excluded from the calculation of the weighted average number of shares. Long-term incentive plans For detailed information on the long-term incentive plans, see note 13 Other operating expenses to the consolidated financial statements of the Group. Board remuneration Detailed information on remuneration of active and retired members of the Board of Directors including their share plans, along with information about shares held in Aegon by the members of the Boards is included in note 44 Related party transactions to the consolidated financial statements of the Group and in the remuneration report on page 66. 333 Integrated Annual Report 2023 | Notes to the financial statements of Aegon Ltd. Note 13 14 Shareholders’ equity Remeasure- Legal ment of reserves defined Share Revalua- group benefit plans Share pre- tion reserves Legal compa- Retained of group Treasury Net capital mium account FCTR nies earnings companies shares result Total On January 1, 2023 1) 319 6,853 (4,551) 736 2,821 5,888 (1,565) (668) (1,019) 8,815 Net result 2022 retained - - - - - (1,019) - - 1,019 - Net result 2023 recognized in the income statement - - - - - - - (179) (179) Total net result - - - - - (1,019) - - 840 (179) Foreign currency translation differences and movement in foreign investment hedging reserves - - - (262) - - 14 - - (248) Changes in revaluation in subsidiaries - - 799 - - - - - - 799 Changes in revaluation reserve real estate held for own use - - (6) - - - - - - (6) Remeasurement of defined benefit plans of group companies - - - - - - 545 - - 545 Disposal of group assets - - - - - (634) - - - (634) Changes and transfer to legal reserve - - (2) - (1,687) 1,662 - - - (27) Other - - - - - 9 - - - 9 Total other comprehensive income / (loss) - - 791 (262) (1,687) 1,037 559 - - 438 Shares withdrawn (54) - - - - 54 - - - - Dividends paid on common shares - - - - - (495) - - - (495) Issuance and purchase of treasury shares - - - - - (1,374) - 322 - (1,052) Dividend withholding tax reduction - - - - - 1 - - - 1 Coupons on perpetual securities - - - - - (48) - - - (48) Incentive plans - - - - - (5) - - - (5) On December 31, 2023 265 6,853 (3,760) 474 1,134 4,039 (1,006) (346) (179) 7,475 1 Opening balance as per January 1, 2023, has been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 to the financial statements includes further details on the changes in accounting policies. 334 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Remeasure- Legal ment of reserves defined Share Revalua- Legal group benefit plans Share pre- tion reserves compa- Retained of group Treasury Net capital mium account FCTR nies earnings companies shares result Total Opening balance (IAS 39 / IFRS 4 on January 1, 2022 1) 321 7,033 6,453 258 2,316 8,722 (2,199) (273) 1,651 24,282 IFRS 9/17 opening balance impacts - - (9,021) - - (3,782) 8 - (12,795) Restated opening balance on January 1, 2022 321 7,033 (2,568) 258 2,316 4,940 (2,199) (265) 1,651 11,487 Net result 2021 retained - - - - - 1,651 - - (1,651) - Net result 2022 recognized in the income statement - - - - - - - - (1,019) (1,019) Total net result - - - - - 1,651 - - (2,671) (1,019) Foreign currency translation differences and movement in foreign investment hedging reserves - - - 478 - - (20) - - 458 Changes in revaluation in subsidiaries - - (1,966) - - - - - - (1,966) Changes in revaluation reserve real estate held for own use - - (17) - - 16 - - - (1) Remeasurement of defined benefit plans of group companies - - - - - - 655 - - 655 Changes and transfer to legal reserve - - - - 506 (573) - - - (68) Other - - - - - 20 - - - 20 Total other comprehensive income / (loss) - - (1,983) 478 506 (537) 635 - - (901) Shares issued 2 - - - - - - - - 2 Shares withdrawn (4) - - - - - - - - (4) Dividends paid on common shares - (180) - - - (167) - - - (346) Issuance and purchase of treasury shares - - - - - 9 - (402) - (393) Redemption other equity instruments - - - - - 32 32 Coupons on perpetual securities - - - - - (36) - - - (36) Incentive plans - - - - - (5) - - - (5) On December 31, 2022 319 6,853 (4,551) 736 2,821 5,888 (1,565) (668) (1,019) 8,815 1 Opening balance as per January 1, 2022, has been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 to the financial statements includes further details on the changes in accounting policies. For details on distributable reserves, see note 37 Capital management and solvency to the consolidated financial statements. 335 Integrated Annual Report 2023 | Notes to the financial statements of Aegon Ltd. Note 14 Movements in the number of treasury common shares held by Aegon Ltd. were as follows: 2023 2022 Number of Number of shares shares (thousands) Amount (thousands) Amount On January 1 145,821 662 70,958 262 Transactions in 2023: Purchase: 1 transaction, average price EUR 5.00 8,516 43 Sale: 2 transactions, average price EUR 4.46 (4,924) (22) Purchase: 1 transaction, average price EUR 4.27 46,798 200 Sale: 1 transaction, average price EUR 4.46 (69) (0) Share withdrawn: 1 transaction, average price EUR 4.59 (79,703) (366) Purchase: 2 transactions, average price EUR 4.77 170,881 815 Share Withdrawn: 1 transaction, average price EUR 4.59 (215,000) (986) Transactions in 2022: Purchase: 1 transaction, average price EUR 4.92 10,158 50 Sale: 4 transactions, average price EUR 2.46 (4,708) (12) Sale: 1 transaction, average price EUR 3.12 (18,676) (58) Purchase: 1 transaction, average price EUR 4.38 24,364 107 Share withdrawn: 1 transaction, average price EUR 3.70 (10,665) (39) Sale: 1 transaction, average price EUR 3.91 (21,365) (84) Purchase: 1 transaction, average price EUR 4.49 29,833 134 Purchase: 3 transactions, average price EUR 4.58 65,921 302 On December 31 72,320 345 145,821 662 Movements in the number of treasury common shares B held by Aegon Ltd. were as follows: 2023 2022 Number of Number of shares shares (thousands) Amount (thousands) Amount On January 1 51,763 6 30,589 3 Transactions in 2023: Share withdrawn: 1 transaction, average price EUR 0.11 (43,817) (5) Purchase: 1 transaction, average price EUR 0.13 112,619 15 Share withdrawn: 1 transaction, average price EUR 0.13 (112,619) (15) Transactions in 2022: Share withdrawn: 1 transaction, average price EUR 0.10 (22,643) (2) Purchase: 1 transaction, average price EUR 0.12 43,817 5 On December 31 7,945 1 51,763 6 336 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon 15 Other equity instruments Perpetual Junior Perpetual contingent perpetual cumulative Share options convertible capital subordinated and incentive securities securities bonds plans 1) Total On January 1, 2023 500 923 454 66 1,943 Shares granted / Share options cost incurred - - - 33 33 Shares vested / Share options forfeited - - - (25) (25) On December 31, 2023 500 923 454 74 1,951 On January 1, 2022 500 1,352 454 57 2,363 Shares granted - - - 32 32 Shares vested - - - (23) (23) Securities redeemed - (429) - - (429) On December 31, 2022 500 923 454 66 1,943 1 Incentive plans include the shares granted to personnel which are not yet vested. Year of next Perpetual contingent convertible securities Coupon rate Coupon date call 2023 2022 Semi-annual- EUR 500 million 5.625% 1) ly, April 15 2029 500 500 On December 31 500 500 1 The coupon is fixed at 5.625% until the first call date and reset thereafter to a 5 year mid swap plus a margin of 5.207%. The securities have been issued at par and have subordination provisions, rank junior to all other liabilities and senior to shareholders' equity only. The conditions of the securities contain certain provisions for coupon payment deferral. Although the securities have no stated maturity, Aegon has the right to call the securities for redemption at par for the first time between April 15, 2029 and October 15, 2029 and every reset date (October 15, with five year intervals) thereafter. Year of next Junior perpetual capital securities Coupon rate Coupon date call 2023 2022 floating CMS Quarterly, USD 500 million rate 1) July 15 2024 402 402 floating DSL Quarterly, EUR 950 million 3) rate 2) July 15 2024 521 521 On December 31 923 923 1 The coupon of the USD 500 million junior perpetual capital securities is reset each quarter based on the aggregate of (i) the 10-year USD SOFR ICE swap rate, (ii) a spread adjustment of 29 basis points and (iii) a credit spread of ten basis, with a maximum of 8.5%. 2 The coupon of the EUR 950 million junior perpetual capital securities is reset each quarter based on the then prevailing ten-year Dutch government bond yield plus a spread of ten basis points, with a maximum of 8%. 3 On April 5, 2022 Aegon completed a tender offer buying back EUR 429 million of perpetual capital securities, part of the EUR 950 million notes issued in 2004. The interest rate exposure on some of these securities has been swapped to a SOFR or EURIBOR based yield. The securities have been issued at par. The securities have subordination provisions, rank junior to all other liabilities and senior to shareholders' equity only. The conditions of the securities contain certain provisions for coupon payment deferral and, in situations under Aegon's control, mandatory coupon payment events. Although the securities have no stated maturity, Aegon has the right to call the securities for redemption at par for the first time on the coupon date in the years as specified, or on any coupon payment date thereafter. 337 Integrated Annual Report 2023 | Notes to the financial statements of Aegon Ltd. Note 15 Year of next Perpetual cumulative subordinated bonds Coupon rate Coupon date call 2023 2022 EUR 114 million 1.506% 1), 4) Annually, June 8 2025 114 114 EUR 136 million 1.425% 2), 4) Annually, October 14 2028 136 136 EUR 203 million 0.496% 3), 4) Annually, March 4 2031 203 203 On December 31 454 454 1 The coupon of the EUR 114 million bonds was originally set at 8% until June 8, 2005. Subsequently, the coupon has been reset at 4.156% until June 8, 2015 and 1.506% until June 8, 2025. 2 The coupon of the EUR 136 million bonds was originally set at 7.25% until October 14, 2008. Subsequently, the coupon has been reset at 5.185% until October 14, 2018 and 1.425% until October 14, 2028. 3 The coupon of the EUR 203 million bonds was originally set at 7.125% until March 4, 2011. Subsequently, the coupon has been reset at 4.26% until March 4, 2021 and 0.496% until March 4, 2031. 4 If the bonds are not called on the respective call dates and after consecutive period of ten years, the coupons will be reset at the then prevailing effective yield of ten-year Dutch government securities plus a spread of 85 basis points. These bonds have the same subordination provisions as dated subordinated debt. In addition, the conditions of the bonds contain provisions for coupon payment deferral. Although the bonds have no stated maturity, Aegon has the right to call the bonds for redemption at par for the first time on the coupon date in the year of next call. 16 Subordinated borrowings Issue / Year of Coupon rate Coupon date Maturity next call 2023 2022 Fixed to floating subordinated notes EUR 700 million 4% 1) Annually, April 25 2014/44 2024 700 699 Semi-annually, USD 800 million 5.5% 2) April 11 2018/48 2028 718 743 On December 31 1,418 1,442 Fair value of subordinated borrowings 1,392 1,372 1 The coupon is fixed at 4% until the first call date and floating thereafter with a 3 months Euribor plus a margin of 335bps. 2 The coupon is fixed at 5.5% until the first call date in 2028 and floating thereafter with a 6 month USD LIBOR (subject to US LIBOR Act) plus a margin of 3.539%. These securities are subordinated and rank senior to the junior perpetual capital securities, equally with the perpetual cumulative subordinated bonds and junior to all other liabilities. The conditions of the securities contain certain provisions for coupon payment deferral. There have been no defaults or breaches of conditions during the period. 17 Long-term borrowings 2023 2022 Remaining terms less than 1 year - 499 Remaining terms 1 - 5 years - - Remaining terms 5 - 10 years 287 281 Remaining terms over 10 years 457 446 On December 31 745 1,226 Fair value of long-term borrowings 847 1,289 During 2023, the EUR 500 million senior unsecured notes with a coupon rate of 1% was redeemed. The redemption periods of borrowings vary from 8 year up to 16 years. The interest rates vary from 6.125% to 6.625% per annum. 18 Current liabilities Loans from and payables to group companies have a maturity of less than one year. Other current liabilities include derivatives with negative fair values of EUR 90 million (2022: EUR 189 million). 338 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon 19 Commitments and contingencies Aegon Ltd. has guaranteed and is severally liable for the following: • Due and punctual payment of payables under letter of credit agreements applied for by Aegon as co-applicant with its captive insurance companies that are subsidiaries of Transamerica Corporation and Commonwealth General Corporation. At December 31, 2023, the letter of credit arrangements utilized by captives to provide collateral to affiliates amounted to EUR 526 million (2022: EUR 511 million); from that date, no amounts had been drawn, or were due under these facilities; • Due and punctual payment of payables by the consolidated group companies Transamerica Corporation, Aegon Funding Company LLC and Commonwealth General Corporation with respect to fixed subordinated notes, bonds, capital trust pass-through securities and notes issued under commercial paper programs amounting to EUR 1,007 million (2022: EUR 1,042 million); and • Due and punctual payment of any amounts owed to third parties by the consolidated group company Aegon Derivatives N.V. in connection with derivative transactions. Aegon Derivatives N.V. enters into derivative transactions with counterparties with which ISDA master netting agreements, including collateral support annex agreements, have been agreed. Net (credit) exposure on derivative transactions with these counterparties was therefore limited from December 31, 2023. 20 Number of employees There were no employees employed by Aegon Ltd. in 2023 (2022: nil). 21 Auditor's remuneration Of which PricewaterhouseCoopers Total remuneration of the group Accountants N.V. (NL) 2023 2022 2023 2022 Audit fees 33 35 4 10 Audit-related service fees 11 10 - 1 Tax - 1 - - Other services - - - - Total 44 45 4 12 Audit fees consist of fees billed for the annual financial statements audit (including quarterly reviews), subsidiary audits, equity investment audits and other procedures required to be performed by the independent auditor to be able to form an opinion on Aegon’s consolidated financial statements. These other procedures include information systems and procedural reviews and testing performed in order to understand and place reliance on the systems of internal control, and consultations relating to the audit or quarterly review. They also include fees billed for other audit services, which are those services that only the external auditor reasonably can provide, and include statutory audits or financial audits for subsidiaries or affiliates of the Company and services associated with SEC registration statements, periodic reports and other documents filed with the SEC or other documents issued in connection with securities offerings. Audit-related services include, among others, assurance services to report on internal controls for third parties, due diligence services pertaining to potential business acquisitions/dispositions; discussions, review and testing of certain information related to the adoption of new accounting standards impacting future periods, financial reporting or disclosure matters not classified as "Audit services"; financial audits of employee benefit plans; and agreed-upon or expanded audit procedures related to accounting and/or billing records required to respond to or comply with financial, accounting or regulatory reporting matters. Decrease in audit fees of PricewaterhouseCoopers Accountants N.V. (NL) is due to the transaction with a.s.r. to combine Aegon’s Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r. 22 Events after the reporting period On February 26, 2024 Aegon announced the completion of the sale of its 56% stake in its joint venture in India, Aegon Life Insurance Company, to Bandhan Financial Holdings Limited, an Indian financial services company. The sale was announced in July 2023 and following the receipt of the relevant regulatory approvals, the transaction was closed on February 23, 2024. 23 Proposal for profit appropriation Aegon aims to pay a sustainable dividend to allow equity investors to participate in the company’s performance. The Board of Directors will, in the absence of unforeseen circumstances, propose a final dividend for 2023 of EUR 0.16 per common 339 Integrated Annual Report 2023 | Notes to the financial statements of Aegon Ltd. Note 19 share and EUR 0.004 per common share B at the Annual General Meeting of Shareholders to be held on June 12, 2024. Although not formally required under Aegon’s current bye-laws, Aegon has decided to make the approval of the 2023 final dividend subject to a binding vote at the June 12, 2024, general meeting. This is because Aegon will be proposing to amend its bye-laws at that same general meeting to include, amongst other things, a binding vote on the approval of final dividends, as previously announced. If approved, and in combination with the interim dividend of EUR 0.14 per share paid over the first half of 2023, Aegon’s total dividend over 2023 will amount to EUR 0.30 per common share. If the proposed dividend is approved by shareholders, Aegon's shares will be quoted ex-dividend on the New York Stock Exchange on June 14, 2024, and also on Euronext Amsterdam on June 14, 2024. The record date for the dividend will be June 17 2024, and the dividend will be payable from July 8, 2024. 2023 2022 1) Final dividend on common shares 280 237 To be deducted from retained earnings (459) (1,256) Net result attributable to owners of Aegon Ltd. (179) (1,019) 1 Comparatives have been restated due to the initial application of IFRS 9 and IFRS 17. Note 2 to the financial statements includes further details on the changes in accounting policies. The Hague, the Netherlands, April 3, 2024 Board of Directors Lard Friese William L. Connelly Mark A. Ellman Karen Fawcett Jack McGarry Caroline Ramsay Thomas Wellauer Corien M. Wortmann-Kool Dona D. Young 340 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Independent auditor’s report To: the General Meeting of Shareholders and the board of directors of Aegon Ltd., as successor of Aegon N.V. Report on the audit of the financial statements 2023 Our opinion In our opinion: • the consolidated financial statements of Aegon Ltd. together with its subsidiaries (‘the Group’) give a true and fair view of the financial position of the Group as at December 31, 2023, and of its result and its cash flows for the year then ended in accordance with International Financial Reporting Standards as adopted in the European Union (‘EU-IFRS’) and with Part 9 of Book 2 of the Dutch Civil Code; • the financial statements of Aegon Ltd. (‘the Company’) give a true and fair view of the financial position of the Company as at December 31, 2023, and of its result for the year then ended in accordance with Part 9 of Book 2 of the Dutch Civil Code. What we have audited We have audited the accompanying financial statements 2023 of Aegon Ltd., incorporated and domiciled in Bermuda. The financial statements comprise the consolidated financial statements of the Group and the financial statements of the Company. The consolidated financial statements of the Group comprise: • the consolidated statement of financial position of Aegon Ltd. as at December 31, 2023; • the following statements for the year ended December 31, 2023: the consolidated income statement of Aegon Ltd., the consolidated statement of comprehensive income of Aegon Ltd., the consolidated statement of changes in equity of Aegon Ltd. and the consolidated cash flow statement of Aegon Ltd.; and • the notes to the consolidated financial statements, including material accounting policy information and other explanatory information. The financial statements of the Company comprise: • the statement of financial position of Aegon Ltd. on December 31, 2023; • the income statement of Aegon Ltd. for the year ended December 31, 2023; and • the notes, comprising the accounting policies applied and other explanatory information. The financial reporting framework applied in the preparation of the financial statements is EU-IFRS and the relevant provisions of Part 9 of Book 2 of the Dutch Civil Code for the consolidated financial statements of the Group and Part 9 of Book 2 of the Dutch Civil Code for the financial statements of the Company. The basis for our opinion We conducted our audit in accordance with Dutch law, including the Dutch Standards on Auditing. We have further described our responsibilities under those standards in the section ‘Our responsibilities for the audit of the financial statements’ of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Independence We are independent of the Group in accordance with the European Union Regulation on specific requirements regarding statutory audit of public-interest entities, the ‘Wet toezicht accountantsorganisaties’ (Wta, Audit firms supervision act), the ‘Verordening inzake de onafhankelijkheid van accountants bij assurance-opdrachten’ (ViO, Code of Ethics for Professional Accountants, a regulation with respect to independence) and other relevant independence regulations in the Netherlands. Furthermore, we have complied with the ‘Verordening gedrags- en beroepsregels accountants’ (VGBA, Dutch Code of Ethics). 341 Integrated Annual Report 2023 | Independent auditor’s report Our audit approach We designed our audit procedures with respect to the key audit matters, fraud and going concern, and the matters resulting from that, in the context of our audit of the financial statements as a whole and in forming our opinion thereon. The information in support of our opinion, such as our findings and observations related to individual key audit matters, the audit approach fraud risk and the audit approach going concern was addressed in this context, and we do not provide separate opinions or conclusions on these matters. Overview and context On September 29, 2023, Aegon N.V. has been legally merged via a cross border legal merger into Aegon S.A. On September 30, 2023, Aegon S.A. converted into Aegon Ltd., incorporated and domiciled in Bermuda. As Aegon Ltd. qualifies as a non-resident company under Dutch law, the requirements based on Part 9 of Book 2 of the Dutch Civil Code remain applicable. The Group has life insurance and pensions operations and is also active in savings and asset management operations, accident and health insurance and general insurance. The Group consists of several components. The Group’s main operating units are separate legal entities and operate under the laws of their respective countries. The Group has the following reportable segments: Americas, The Netherlands (until July 4, 2023), United Kingdom, International, Asset Management, and Holding and other activities. On October 27, 2022, the Company, Aegon Europe Holding B.V. (‘Aegon Europe’) and ASR Nederland N.V. (‘a.s.r.’) completed the sale of shares of Aegon Nederland N.V. (‘Aegon Nederland’) to a.s.r. and Aegon Europe received a consideration of 29.99% of the issued and outstanding shares in the share capital of a.s.r. and an amount of EUR 2.2 billion cash proceeds as per the closing date of the transaction on July 4, 2023. This transaction has been approved by the Company’s and a.s.r.’s shareholders in their respective extraordinary meetings of shareholders on January 17, 2023. Given the significant judgment over the fair value of assets and liabilities (including insurance contract liabilities) and the identification of acquisition related intangibles in relation to the accounting for the acquisition of the stake in a.s.r., we considered this matter as a key audit matter as set out in the section ‘Key audit matters’ of this report. To be able to obtain sufficient and appropriate audit evidence over the consolidated financial statements, we considered our group audit scope and approach as set out in the section ‘The scope of our group audit’. We paid specific attention to the areas of focus driven by the operations of the Group, as set out below. In note 3, ‘Critical accounting estimates and judgment in applying accounting policies’, to the consolidated financial statements, the Group describes the areas of judgement in applying accounting policies and the key sources of estimation uncertainty. In note 2, ‘Material accounting policy information’, the Group describes the impact of the application of new International Financial Reporting Standards (‘IFRS’), most notably IFRS 17, which had a significant impact on the valuation of certain assets and liabilities arising from insurance contracts. Given the significant estimation uncertainty and the related higher inherent risks of material misstatement in the valuation of certain assets and liabilities arising from insurance contracts, we considered this matter as a key audit matter as set out in the section ‘Key audit matters’ of this report. In particular, we considered where the board of directors made important judgements, for example, in respect of significant accounting estimates that involved making assumptions and considering future events that are inherently uncertain. In these considerations, we paid attention to, amongst others, the assumptions underlying the physical and transition risk related to climate change. We discussed with management their assessment on how the risk of climate change impacts the strategy, operations, and financial position of the Group. The Group committed to a net zero impact objective with respect to its general account investment portfolio and to an operational greenhouse gas emission reduction from the own operations. We discussed with management the planned actions which in their view should lead to realization of the commitments. The impact on the 2023 financial statements resulting from the risk of climate change on the insurance activities is considered immaterial due to, among others, the size and nature of the property and casualty portfolio of the Group. As the investment portfolio is largely valued at market value, based on market observable inputs that factor-in climate change impacts, the risk of climate change on this portfolio does not lead to a material risk from a 2023 financial statements perspective. Hence, in our view, the risk of climate change was not one of the matters of most significance in our audit. 342 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Based on our risk assessment, including cyber security risks, and given the importance of information technology (IT) for the Group and consequently for our audit of the financial statements, we have, to the extent relevant to our audit, paid specific attention to the IT dependencies and IT general controls, which comprise the policies and procedures to ensure reliable automated processing of information used for financial reporting purposes, and relevant application controls. We ensured that the group audit team and the component audit teams included the appropriate skills and competences which are needed for the audit of a complex financial conglomerate, such as the Group. This includes industry expertise mainly in life insurance and asset management. We included experts and specialists in the areas of information technology, tax, actuarial, valuation of share-based payments, valuation for certain types of assets (e.g., complex financial instruments) and forensics in our team. The outline of our audit approach was as follows: Materiality • Overall materiality: EUR 94 million (2022: EUR 119 million). Audit scope • We conducted audit work on the components Americas, the Netherlands (until July 4, 2023), a.s.r. (as from July 4, 2023), the United Kingdom, International, Asset Management, and Holding and other activities. • Site visits were conducted to the United States of America, the Netherlands (including a.s.r.), and the United Kingdom, including meetings with the component teams and local management. Virtual meetings with local Aegon management were held for International and Asset Management. For the component Holdings, we performed the audit work ourselves. • Audit coverage: 99.5% of consolidated revenue, 99.5% of consolidated total assets and 98.7% of consolidated profit before tax. Key audit matters • Valuation and accounting of the stake in a.s.r. • Valuation of certain assets and liabilities arising from insurance contracts Materiality Audit scope Key audit matters Materiality The scope of our audit was influenced by the application of materiality, which is further explained in the section ‘Our responsibilities for the audit of the financial statements’. Based on our professional judgment we determined certain quantitative thresholds for materiality, including the overall materiality for the financial statements as a whole as set out in the table below. These, together with qualitative considerations, helped us to determine the nature, timing, and extent of our audit procedures on the individual financial statement line items and disclosures and to evaluate the effect of identified misstatements, both individually and in aggregate, on the financial statements as a whole and on our opinion. 343 Integrated Annual Report 2023 | Independent auditor’s report Overall group materiality EUR 94 million (2022: EUR 119 million). Basis for determining materiality We used our professional judgement to determine overall materiality. As a basis for our judgement, we used 1% of Issued capital and reserves attributable to owners of Aegon Ltd. Rationale for benchmark applied We used Issued capital and reserves attributable to owners of Aegon Ltd., as disclosed in the consolidated statement of financial position of Aegon Ltd. as the primary benchmark, based on our analysis of the common information needs of the users of the financial statements. In previous years we used the Adjusted Shareholders’ Equity as benchmark for determining our overall materiality. With the introduction of IFRS 17 the concept of Adjusted Shareholders Equity has become obsolete and is no longer a key metric reported by the Company. This is the result of the increase in the impact of (market) interest rates in the valuation of insurance liabilities under IFRS 17 which reduces the accounting mismatch between investments and insurance liabilities which existed to a larger extent under IFRS 4 and International Accounting Standard (‘IAS’) 39. We believe that Issued capital and reserves attributable to owners of Aegon Ltd. is the most relevant and suitable benchmark to determine our overall materiality due to the focus of stakeholders on capital generation in combination with the nature of the Group’s business and the volatility of earnings. Issued capital and reserves attributable to owners of Aegon Ltd. is a key metric to evaluate the Group’s equity position, which is important for the dividend paying potential of the Group and gives a relevant indication of the ability of the Group to cover its liabilities. We applied professional judgment to determine the percentage to be applied to this metric. In this respect we considered the activities of the Group, total assets, revenues, operating results, and results before tax. Component materiality To each component in our audit scope, we, based on our judgement, allocated materiality that is less than our overall group materiality. The range of materiality allocated across components was between EUR 30 million and EUR 90 million. We also take misstatements and/or possible misstatements into account that, in our judgment, are material for qualitative reasons. We agreed with the audit committee of the Group that we would report to them any misstatement identified during our audit above EUR 4 million (2022: EUR 6 million) as well as misstatements below that amount that, in our view, warranted reporting for qualitative reasons. The scope of our group audit The Company is the parent company of a group of entities. The Group is structured predominantly along geographical lines as described in Note 5, ‘Segment information’, to the consolidated financial statements. The financial information of this group of entities is included in the consolidated financial statements of the Group. We tailored the scope of our audit to ensure that we, in aggregate, performed sufficient work on the financial statements to enable us to provide an opinion on the financial statements as a whole, taking into account the management structure of the Group, the nature of operations of its components, the accounting processes and controls, and the markets in which the components of the Group operate. In establishing the overall group audit strategy and plan, we determined the type of work required to be performed at component level by the group engagement team and by each component auditor. The group audit primarily focused on the significant components: Americas, the Netherlands (for the period until transaction as at July 4, 2023), a.s.r. (after transaction date as at July 4, 2023), and the United Kingdom. We subjected these components to audits of their complete financial information, as those components are individually financially significant to the Group. Additionally, we selected the components Holdings, Spain, Transamerica Life Bermuda, and Aegon Industrial Fund Management Company for audit of specific account balances to achieve appropriate coverage on financial line items in the consolidated financial statements. 344 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon In total, in performing these procedures and excluding our consolidated analytical procedures, we achieved the following coverage on the financial line items: Revenue 99.5% Total assets 99.5% Profit before tax 98.7% None of the remaining components represented more than 1% of total group revenue or total group assets. For those remaining components we performed, among other things, analytical procedures to corroborate our assessment that there were no significant risks of material misstatements within those components. Where component auditors performed the work, we determined the level of involvement we needed to have in their work to be able to conclude whether we had obtained sufficient and appropriate audit evidence as a basis for our opinion on the consolidated financial statements as a whole. We issued instructions to the component audit teams in our audit scope. These instructions included amongst others our risk analysis, materiality, and the scope of the work. We explained to the component audit teams the structure of the Group, the main developments that were relevant for the component auditors, the risks identified (including the risk of fraud), the materiality levels to be applied and our global audit approach. We discussed the risk assessment and audit approach with each of the component teams. This particularly concerned the risk of fraud, revenue recognition and significant estimates. We developed an oversight strategy for each component based on its significance and/or risk characteristics to the Group. For the a.s.r. component audit team, we performed a file review at the site of the local non-PwC component auditor. Furthermore, we performed site visits and had calls with each of the in-scope component audit teams, during the year and upon conclusion of their work. During these calls we discussed the significant accounting and audit issues identified by the component auditors and the audit procedures in this respect, their reports, the findings of their procedures, updates on risk assessments and other matters, that could be of relevance for the audit of the consolidated financial statements of the Group. Furthermore, we evaluated the reports received from our component auditors for each component in our audit scope. The group engagement team performed the audit work on the group consolidation and financial statement disclosures, procedures on the transition to IFRS 9 and IFRS 17 and the sale of Aegon Nederland and acquisition of a.s.r. By performing the procedures outlined above at the components, combined with additional procedures exercised at group level, we have been able to obtain sufficient and appropriate audit evidence on the Group’s financial information, to provide a basis for our opinion on the financial statements. Audit approach fraud risks We identified and assessed the risk of material misstatement of the financial statements due to fraud. During our audit we obtained an understanding of the Group and its environment and the relevant components of the system of internal control. This included the risk assessment process and management’s process for responding to the risks of fraud, monitoring the system of internal control and how the Supervisory Board (until September 30, 2023) or board of directors (since October 1, 2023) exercises oversight, as well as the outcomes. We considered available information and made enquiries of relevant executives, directors, including internal audit, risk management, legal, compliance, local management, and the board of directors. As part of our process of identifying fraud risks, we evaluated fraud risk factors with respect to financial reporting fraud, misappropriation of assets and bribery and corruption. Together with our forensic specialists, we evaluated these fraud risk factors to consider whether those factors indicated a risk of material misstatement due to fraud. We pay attention to the risk of management override of controls, as this risk is always considered to present a significant risk of fraud. We evaluated the design and relevant aspects of the system of internal control and in particular the fraud risk assessment by management, as well as among others, the code of conduct, whistleblower procedures and incident registration and follow-up. Where considered appropriate, we tested the operating effectiveness of internal controls designed to mitigate fraud risks. In addition, we asked members of the management board as well as the internal audit department, legal affairs, compliance department, and regional directors and the supervisory board whether they are aware of any actual or suspected fraud. These procedures did not result in signals of actual or suspected fraud that may lead to a material misstatement. 345 Integrated Annual Report 2023 | Independent auditor’s report We incorporated elements of unpredictability in our audit. We also considered the outcome of our other audit procedures and evaluated whether any findings were indicative of fraud. Further, we performed an assessment of matters reported as part of the Group’s whistleblowing and complaints procedures and considered the results and remedial actions of management’s investigation of such matters. We identified the following fraud risks and performed the following specific procedures: Identified fraud risk Our audit work and observations Management override of controls In accordance with the Dutch Standard on Auditing 240.32, the risk of management override of controls is always considered to present a significant risk of fraud. Methods by which management could override controls include, but are not limited to, the following: • Manipulation of the financial reporting process by recording inappropriate or unauthorized journal entries. • Intentional misstatement of accounting estimates that involve subjective inputs and assumptions. • Entering into significant transactions that are outside the normal course of business for the entity or that otherwise appear to be unusual, that have been entered into to engage in fraudulent financial reporting or to conceal misappropriation of assets. To the extent relevant to our audit, we have evaluated the design of internal controls to mitigate the risk of management override of internal control and tested the effectiveness of the controls in the processes for generating and processing journal entries and making estimates. We also paid specific attention to the access controls in IT systems and the possibility that segregation of duties is not enforced. We identified significant estimates, which include significant assumptions, and tested and compared these against market observable inputs and data. For details we refer to the key audit matter ‘Valuation of certain assets and liabilities arising from insurance contracts’. We tested the appropriateness of journal entries recorded in the general ledger and other adjustments made in the preparation of the financial statements. We selected journal entries based on risk criteria and performed specific audit procedures. Besides the transaction between the Company and a.s.r., we identified no significant transactions outside the normal business operations. Our audit procedures addressing the risk associated with management override of internal control did not lead to specific indications of fraud or suspicions of fraud. Risk of fraud in revenue recognition With the application of the new IFRS 17 accounting standard, a new concept of insurance revenue is introduced. Under IFRS 17, the insurance revenue in each reporting period reflects the consideration to which the company expects to be entitled in exchange for the services provided in that period. This consideration contains a release of expected cash flows from the insurance contract assets and liabilities for elements like expected claims, contractual service margin and risk adjustment for non-financial risks. Consequently, insurance revenue is based on management’s estimation of the valuation of certain assets and liabilities arising from insurance contracts using new or existing models and significant assumptions which may be influenced by management bias. Where relevant to our audit, we evaluated the design and tested the operating effectiveness of the internal control measures related to revenue recognition and the valuation of certain assets and liabilities arising from insurance contracts. This includes both automated controls (e.g., system calculations and segregation of duties in applications) and IT dependent manual controls (e.g., periodic reconciliations). We also paid specific attention to the access safeguards in the relevant IT systems and the possibility that these could lead to breaches of the segregation of duties. For the unwinding of certain assets and liabilities arising from insurance contracts, we designed substantive procedures that comprise the testing of significant assumptions which impact the fulfilment cash flows and the discount rates as this impacts the measurement of coverage units and the risk adjustment and assessed and baselined the models used for the determination of the assets and liabilities arising from insurance contracts. We paid specific attention to journal entries recorded in the general ledger which are related to adjustments on actuarial modelling of insurance assets and liabilities. We assessed the design and tested the operation effectiveness of the internal control measures related to these manual journal entries and we selected journal entries and performed substantive audit procedures. We refer to the key audit matter ‘Valuation of certain assets and liabilities arising from insurance contracts’. Our audit procedures did not lead to specific indications of fraud or suspicions of fraud with respect to revenue recognition in insurance revenue. 346 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Audit approach going concern As disclosed in note 3 ‘Critical accounting estimates and judgment in applying accounting policies’, to the consolidated financial statements, the board of directors performed their assessment of the entity’s ability to continue as a going concern for at least 12 months from the date of preparation of the financial statements and has not identified events or conditions that may cast significant doubt on the entity’s ability to continue as a going concern (hereafter: going concern risks). Our procedures to evaluate the board of directors’ going concern assessment included, amongst others: • considering whether the board of directors’ going concern assessment includes all relevant information of which we were aware as a result of our audit and inquiring with the board of directors regarding the board of directors’ most important assumptions underlying its going concern assessment; • evaluating the board of directors’ assessment of the adequacy of the solvency positions, and the sufficiency of free cash flows to cover the projected dividends and other cash out flows; • understanding and evaluating the Group’s stress testing of liquidity and regulatory capital requirements, including severity of the stress scenarios that were applied; • performing inquiries of the board of directors as to its knowledge of going concern risks beyond the period of the board of directors’ assessment. Our procedures did not result in outcomes contrary to the board of directors’ assumptions and judgments used in the application of the going concern assumption. Our focus on the risk of non-compliance with laws and regulations We obtained a general understanding of the legal and regulatory framework applicable to the Group and how the Group is complying with that framework. There is an industry risk that emerging compliance or litigation areas have not been identified and/or addressed by management for financial statement purposes. This includes the consideration whether there is a need for the recognition of a provision or a contingent liability disclosure on the future outcome of legal or regulatory processes. In our audit, a distinction is made between those laws and regulations which have a direct effect on the determination of material amounts and disclosures in the financial statements and those that do not have a direct effect but where compliance may be fundamental to the operating aspect of the business, to the Group’s ability to continue its business or to avoid material penalties. We identified that the risk of non-compliance with laws and regulations mainly relates to the laws and regulations which have an indirect impact on the financial statements, such as anti-money laundering and anti-terrorist financing regulations, regulations linked to the operating licenses for the Group’s activities (insurance, asset management, banking) including Risk-Based Capital in the United States of America and Solvency UK in the United Kingdom. For this category, we performed procedures to identify non-compliance with those laws and regulations that may have a material effect on the financial statements. This included procedures with respect to the change from De Nederlandsche Bank to the Bermuda Monetary Authority being the Group’s supervisor as a result of selling the Group’s Dutch regulated insurance entities to a.s.r. and the redomiciliation of the Group’s legal seat to Bermuda. These procedures comprise inquiring of management, evaluating compliance reporting and inspecting correspondence with relevant authorities. Key audit matters Key audit matters are those matters that, in our professional judgment, were of most significance in the audit of the financial statements. We have communicated the key audit matters to the board of directors. The key audit matters are not a comprehensive reflection of all matters identified by our audit and that we discussed. In this section, we described the key audit matters and included a summary of the audit procedures we performed on those matters. Due to the sale of the shares of Aegon Nederland to a.s.r., the exposure from certain level 3 investments as well as the exposure from uncertainties in policyholder claims and litigation was reduced significantly. Therefore, we removed these key audit matters which were included in our auditor’s report of 2022. As explained in the section ‘Overview and context’, we added “The valuation and accounting of the 29.99% stake in a.s.r.” as a key audit matter in our auditor’s report of 2023. 347 Integrated Annual Report 2023 | Independent auditor’s report Key audit matter Our audit work and observations Valuation and accounting of the 29.99% stake in a.s.r. Note 21, ʻInvestments in joint ventures and associatesʼ, note 42, ʻCompanies and businesses acquired and divestedʼ and note 43, ʻGroup companiesʼ On July 4, 2023, Aegon announced the completion of the combination of its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r. As part of the transaction, Aegon received EUR 2.2 billion in cash proceeds and a 29.99% stake in a.s.r., which has a carrying value of EUR 2,618 million as at December 31, 2023. The accounting for the acquisition of the stake in a.s.r. involves significant judgement over the fair value of assets and liabilities (including insurance contract liabilities) and identification of acquisition related intangibles. In addition, the consistency of accounting policies between Aegon and a.s.r. required assessment of management and, if needed, alignment to enable Aegon to report on the basis of the equity method of accounting. Given the financial significance, complexity and judgement in the accounting for the acquisition as well as the assessment on the alignment of accounting policies we considered the valuation and accounting of the 29.99% stake in a.s.r. as a key audit matter. Our audit procedures on the acquisition of the 29.99% stake in a.s.r. included an evaluation of the purchase agreement and the process that management has undertaken to determine the allocation of purchase consideration including contingent adjustments. Furthermore, our audit procedures included understanding the scope of work, assessing the competence, capabilities and objectivity of the valuation experts engaged by the Company and evaluating the process and oversight performed by the Company’s finance team on harmonizing the accounting policies between the Company and a.s.r. We performed substantive audit procedures to determine that the accounting is supported by underlying documentation. In addition, and amongst others, with the support of our valuation experts we performed the following procedures: • We obtained an understanding of the transaction rationale, the business case driving the transaction and the regulatory perspective on the transaction; • We performed audit procedures to address the appropriateness of the methodology and assumptions used in the fair valuation of the assets and insurance contract liabilities by reference to industry data; • We assessed the appropriateness of the data, assumptions and methodologies applied in the recognition and valuation of the identified intangibles and contingent liabilities; • We assessed the amortization scheme for the recognized intangibles based on the expected useful life of the intangibles; • We tested the disclosed consideration transferred and resulting goodwill based on underlying evidence. • We evaluated possible impairment triggers and adjustments to the goodwill resulting from the initial acquisition accounting and we evaluated such triggers that may require consideration for the valuation at year-end. In relation to the equity method of accounting, we obtained an assessment and determination from management bridging the gaps between a.s.r. accounting policies to Aegon accounting policies. Taking into account our materiality, we tested, compared and evaluated the differences. We found management’s assumptions and estimates of the fair value of the assets and liabilities as part of the acquisition consistent, reasonable, and in line with our expectations. We considered the accounting policies applied for the associate a.s.r. materially consistent with the Group and suitable for applying the equity method of accounting. We evaluated whether the disclosures in the consolidated financial statements in accordance with EU-IFRS, specifically IFRS 3, IFRS 7 and IAS 28. Within the context of our audit, we found the disclosures to be appropriate. 348 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Key audit matter Our audit work and observations Valuation of certain assets and liabilities arising from insurance contracts Note 2, ʻMaterial accounting policy informationʼ, note 3, ʻCritical accounting estimates and judgment in applying accounting policiesʼ, note 6, ʻInsurance revenueʼ, note 29 ʻInsurance contracts, reinsurance contracts held and investment contracts with discretionary participating featuresʼ The Group has the following assets and liabilities as at December 31, 2023 arising from insurance contracts and investment contracts with discretionary participating features: • Reinsurance contract assets: EUR 16,608 million; • Insurance contract assets: EUR 185 million; • Insurance contract liabilities: EUR 177,446 million; and • Investment contract liabilities with discretionary participating features: EUR 21,594 million. As from January 1, 2023, IFRS 17, ‘Insurance Contracts’ became effective for the annual reporting of the Group. For IFRS 17, the measurement of the insurance contracts is primarily performed applying a model that estimates the present value of future best estimate cash flows that will arise as these contracts are fulfilled, which includes an explicit risk adjustment and a contractual service margin reflecting unearned profits. The estimates are to be current, unbiased and probability weighted incorporating all available information in a way that is consistent with observable market data. The prescribed modifications are applied for contracts with direct participation features and for reinsurance contracts held. For certain short-term contracts, Aegon applies the premium allocation approach. For the determination of the measurement of the insurance contracts on the opening balance sheet as at January 1, 2022, Aegon determined whether a full retrospective application is practicable for each group of contracts and, if not, used a modified retrospective or fair value transition approach for these contracts. The transition to IFRS 17 changes Aegon’s balance sheet significantly. The adoption of new IFRS standards reduced the Shareholders’ equity for the opening balance sheet as at January 1, 2022 by EUR 12,795 million, mainly affected by the adoption of IFRS 17. The non-economic key assumptions used in measuring the liabilities for insurance contracts relate to mortality, morbidity, future expenses, surrender, lapse, and utilization rates. Given the magnitude of the insurance contract liabilities, a change in non- market observable inputs (especially mortality and morbidity) could have a significant effect on the contractual service margin (CSM) and/or the best estimate of liabilities (BEL). Assets and liabilities arising from insurance contracts involve the use of valuation models that use significant inputs that are not market observable as well as significant judgment over uncertain future outcomes, including the timing and ultimate full settlement of long-term policyholder liabilities, and as a result, are more likely to be subject to a material misstatement either due to error or fraud. Given the significance of the new IFRS 17 standard, the number of accounting policy choices and judgmental decisions to be taken by management on the implementation of IFRS 17, we considered these areas a key matter for our audit. Regarding the accounting policy choices, we reviewed technical memos and accounting position papers to determine whether these have been set up in accordance with the requirements of IFRS 17. We challenged management on their accounting policy choice judgements, and they provided us with explanations and evidence supporting their judgements. With respect to the transition method applied, we assessed the judgements made by management that lead to the conclusion that the full retrospective method cannot be applied for a certain group of contracts. Where a full or modified retrospective method was applied we tested the applied assumptions, including the historical assumptions. Where a fair value method as transition approach is applied, we challenged the assumption inputs into the valuation models applied and, where possible, the comparison towards market- observable transactions. We tested the design and operating effectiveness of controls relating to the valuation of certain assets and liabilities arising from insurance contracts, including controls over the development of significant assumptions. In addition, we performed the following audit procedures: • We, together with our modelling specialists, tested the governance, model development, and modelling methodology for the most significant portfolios. • We performed risk-based testing of models, including challenging the Group’s significant assumptions. • We performed design and operating effectiveness testing of management’s validation and integrity checks on the data used as input for the significant assumptions and the inputs into the valuation models. We involved actuarial specialists to assist in testing management’s process for determining the valuation of certain assets and liabilities arising from insurance contracts, which included (i) evaluating the appropriateness of models used in the valuation of certain assets and liabilities arising from insurance contracts, and (ii) evaluating the reasonableness of the significant assumptions. In our assessment, we considered the risk of management bias in setting these significant assumptions. The quality of previous years’ assumptions is assessed by performing risk assessment procedures analyzing actual versus expected developments. Where expert judgment was used, we challenged management on the judgment applied and the use of alternative scenarios. Based on our procedures performed, we found that the assumptions set by management and the different scenarios used were supported by evidence and are within a range we consider acceptable based on the Group’s and industry experience. We also evaluated whether the disclosures in the consolidated financial statements are adequate and in accordance with EU-IFRS. Within the context of our audit, we found the disclosures to be appropriate. 349 Integrated Annual Report 2023 | Independent auditor’s report Report on the other information included in the integrated annual report The Aegon Integrated Annual Report 2023 (‘integrated annual report’) contains other information. This includes all information in the integrated annual report in addition to the financial statements and our auditor’s report thereon. Based on the procedures performed as set out below, we conclude that the other information: • is consistent with the financial statements and does not contain material misstatements; and • contains all the information regarding the directors’ report and the other information that is required by Part 9 of Book 2 and regarding the remuneration report required by the sections 2:135b and 2:145 subsection 2 of the Dutch Civil Code. We have read the other information. Based on our knowledge and the understanding obtained in our audit of the financial statements or otherwise, we have considered whether the other information contains material misstatements. By performing our procedures, we comply with the requirements of Part 9 of Book 2 and section 2:135b subsection 7 of the Dutch Civil Code and the Dutch Standard 720, ‘The auditor’s responsibilities relating to other information’. The scope of such procedures was substantially less than the scope of those procedures performed in our audit of the financial statements. The board of directors is responsible for the preparation of the other information, including the directors’ report and the other information in accordance with Part 9 of Book 2 of the Dutch Civil Code. The board of directors are responsible for ensuring that the remuneration report is drawn up and published in accordance with sections 2:135b and 2:145 subsection 2 of the Dutch Civil Code. Report on other legal and regulatory requirements and ESEF Our appointment We were appointed as auditors of the Group by the supervisory board (prior to the change into a one-tier board as per October 1, 2023) following the passing of a resolution by the shareholders at the annual general meeting held on May 15, 2013. We are the independent auditor for a total period of uninterrupted engagement of ten years. European Single Electronic Format (ESEF) Aegon Ltd. has prepared the integrated annual report in ESEF. The requirements for this are set out in the Delegated Regulation (EU) 2019/815 with regard to regulatory technical standards on the specification of a single electronic reporting format (‘the RTS on ESEF’). In our opinion, the integrated annual report prepared in XHTML format, including the marked-up consolidated financial statements, as included in the reporting package by Aegon Ltd., complies in all material respects with the RTS on ESEF. The board of directors is responsible for preparing the integrated annual report, including the financial statements in accordance with the RTS on ESEF, whereby the board of directors combines the various components into a single reporting package. Our responsibility is to obtain reasonable assurance for our opinion whether the integrated annual report in this reporting package complies with the RTS on ESEF. We performed our examination in accordance with Dutch law, including Dutch Standard 3950N ‘Assurance-opdrachten inzake het voldoen aan de criteria voor het opstellen van een digitaal verantwoordingsdocument’ (assurance engagements relating to compliance with criteria for digital reporting). Our examination included amongst others: • Obtaining an understanding of the Group’s financial reporting process, including the preparation of the reporting package. • Identifying and assessing the risks that the integrated annual report does not comply in all material respects with the RTS on ESEF and designing and performing further assurance procedures responsive to those risks to provide a basis for our opinion, including: 350 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon • Obtaining the reporting package and performing validations to determine whether the reporting package, containing the Inline XBRL instance document and the XBRL extension taxonomy files, has been prepared, in all material respects, in accordance with the technical specifications as included in the RTS on ESEF. • Examining the information related to the consolidated financial statements in the reporting package to determine whether all required mark-ups have been applied and whether these are in accordance with the RTS on ESEF. No prohibited non-audit services To the best of our knowledge and belief, we have not provided prohibited non-audit services as referred to in article 5(1) of the European Regulation on specific requirements regarding statutory audit of public-interest entities. Services rendered The services, in addition to the audit, that we have provided to the Company or its controlled entities, for the period to which our statutory audit relates, are disclosed in note 21, ‘Auditor’s remuneration’ to the financial statements. Responsibilities for the financial statements and the audit Responsibilities of the board of directors for the financial statements The board of directors is responsible for: • the preparation and fair presentation of the financial statements in accordance with EU-IFRS and Part 9 of Book 2 of the Dutch Civil Code; and for • such internal control as the executive board determines is necessary to enable the preparation of the financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the board of directors is responsible for assessing the Company’s ability to continue as a going concern. Based on the financial reporting frameworks mentioned, the board of directors should prepare the financial statements using the going-concern basis of accounting unless the board of directors either intends to liquidate the Company or to cease operations or has no realistic alternative but to do so. The board of directors should disclose in the financial statements any event and circumstances that may cast significant doubt on the Company’s ability to continue as a going concern. Our responsibilities for the audit of the financial statements Our responsibility is to plan and perform an audit engagement in a manner that allows us to obtain sufficient and appropriate audit evidence to provide a basis for our opinion. Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high but not absolute level of assurance and is not a guarantee that an audit conducted in accordance with the Dutch Standards on Auditing will always detect a material misstatement when it exists. Misstatements may arise due to fraud or error. They are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements. Materiality affects the nature, timing and extent of our audit procedures and the evaluation of the effect of identified misstatements on our opinion. A more detailed description of our responsibilities is set out in the appendix to our report. Amsterdam, the Netherlands, April 3, 2024 PricewaterhouseCoopers Accountants N.V. R.E.H.M. van Adrichem RA 351 Integrated Annual Report 2023 | Independent auditor’s report Appendix to our auditor’s report on the financial statements 2023 of Aegon Ltd. In addition to what is included in our auditor’s report, we have further set out in this appendix our responsibilities for the audit of the financial statements and explained what an audit involves. The auditor’s responsibilities for the audit of the financial statements We have exercised professional judgment and have maintained professional skepticism throughout the audit in accordance with Dutch Standards on Auditing, ethical requirements and independence requirements. Our audit consisted, among other things of the following: • Identifying and assessing the risks of material misstatement of the financial statements, whether due to fraud or error, designing and performing audit procedures responsive to those risks, and obtaining audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the intentional override of internal control. • Obtaining an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal control. • Evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the board of directors. • Concluding on the appropriateness of the board of directors’ use of the going-concern basis of accounting, and based on the audit evidence obtained, concluding whether a material uncertainty exists related to events and/or conditions that may cast significant doubt on the Company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report and are made in the context of our opinion on the financial statements as a whole. However, future events or conditions may cause the Company to cease to continue as a going concern. • Evaluating the overall presentation, structure and content of the financial statements, including the disclosures, and evaluating whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. Considering our ultimate responsibility for the opinion on the consolidated financial statements, we are responsible for the direction, supervision and performance of the group audit. In this context, we have determined the nature and extent of the audit procedures for components of the Group to ensure that we performed enough work to be able to give an opinion on the financial statements as a whole. Determining factors are the geographic structure of the Group, the significance and/or risk profile of group entities or activities, the accounting processes and controls, and the industry in which the Group operates. On this basis, we selected group entities for which an audit or review of financial information or specific balances was considered necessary. We communicate with the board of directors regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. In this respect, we also issue an additional report to the audit committee in accordance with article 11 of the EU Regulation on specific requirements regarding statutory audit of public-interest entities. The information included in this additional report is consistent with our audit opinion in this auditor’s report. We provide the board of directors with a statement that we have complied with relevant ethical requirements regarding independence, and to communicate with them all relationships and other matters that may reasonably be thought to bear on our independence, and where applicable, related actions taken to eliminate threats or safeguards applied. From the matters communicated with the board of directors, we determine those matters that were of most significance in the audit of the financial statements of the current period and are therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not be communicated in our report because the adverse consequences of doing so would reasonably be expected to outweigh the public interest benefits of such communication. 352 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Other information Profit appropriation Appropriation of profit will be determined in accordance with the articles 3, 32 and 33 of the Bye-Laws of Aegon Ltd. The relevant provisions are as follows: 1. The Board of Directors may, before declaring any dividend or distribution out of contributed surplus, set aside such sums as it thinks proper as reserves which shall, at the discretion of the Board of Directors, be applicable for any purpose of Aegon and pending such application may, also at such discretion, either be employed in the business of Aegon or be invested in such investments as the Board of Directors may from time to time think fit. The Board of Directors may also without placing the same to reserve carry forward any sums which it may think it prudent not to distribute. 2. The Board of Directors may from time to time declare dividends or distributions out of contributed surplus to be paid to the Shareholders according to their rights and interests including such interim dividends as appear to the Board of Directors to be justified by the position of Aegon. 3. The Board of Directors may also pay any fixed cash dividend which is payable on any shares of Aegon half yearly or on such other dates, whenever the position of Aegon, in the opinion of the Board of Directors, justifies such payment. 4. The holder of a Common Share shall be entitled to receive dividends, on a pari passu and pro rata basis based on the number of Common Shares outstanding from time to time, as and when declared by the Board of Directors on the Common Shares as a class. 5. The holder of a Common Share B shall be entitled to receive dividends in an amount equal to one fortieth (1/40th) of the profits or reserves which the Board of Directors resolves to distribute to the holder of a Common Share, on a pari passu and pro rata basis based on the number of Common Shares B outstanding from time to time, as and when declared by the Board of Directors on the Common Shares B as a class. 6. The Board of Directors may withhold and deduct from any dividend, distribution or other monies payable to a Shareholder by Aegon on or in respect of any shares any applicable dividend withholding tax and all sums of money (if any) presently payable by him to Aegon on account of calls or otherwise in respect of shares of Aegon. 7. No dividend, distribution, or other monies payable by Aegon on or in respect of any share shall bear interest against Aegon. 8. Any dividend or distribution out of contributed surplus unclaimed for a period of five (5) years from the date of declaration of such dividend or distribution shall be forfeited and shall revert to Aegon. 353 Integrated Annual Report 2023 | Profit appropriation Major shareholders General From December 31, 2023, Aegon's total authorized share capital consisted of 4,000,000,000 common shares with a par value of EUR 0.12 per share and 2,000,000,000 common shares B with a par value of EUR 0.12 per share. At the same date, there were 1,814,726,912 common shares and 389,759,240 common shares B issued. Of the issued common shares, 313,944,810 common shares and 381,813,800 common shares B were held by Vereniging Aegon and no common shares were held by Aegon’s subsidiaries. All of Aegon’s common shares and common shares B are fully paid and not subject to calls for additional payments of any kind. All of Aegon’s common shares are registered shares. New York Registry Shares (“NYRS”) are common shares and are traded at the New York Stock Exchange. Holders of NYRS hold their shares in the registered form issued by Aegon’s New York transfer agent on Aegon’s behalf. NYRS and shares of listed at Euronext are exchangeable on a one-to-one basis and are entitled to the same rights, except that cash dividends are paid in US dollars on NYRS. As of December 31, 2023, 252 million common shares were held in the form of NYRS. As of December 31, 2023, there were approximately 8,990 record holders of Aegon’s NYRS resident in the United States. Vereniging Aegon Vereniging Aegon is the continuation of the former mutual insurer AGO. In 1978, AGO demutualized and Vereniging AGO became the only shareholder of AGO Holding N.V., which was the holding company for its insurance operations. In 1983, AGO Holding N.V. and Ennia N.V. merged into Aegon N.V. Vereniging AGO initially received approximately 49% of the common shares and all the preferred shares in Aegon, giving it voting majority in Aegon. At that time, Vereniging AGO changed its name to Vereniging Aegon. The main purpose of the Association is a balanced representation of the direct and indirect interests of Aegon and of companies with which Aegon forms a group, of insured parties, employees, shareholders and other related parties of these companies. Influences that threaten the continuity, independence or identity of Aegon, in conflict with the aforementioned interests will be resisted as much as possible. In accordance with the 1983 Amended Merger Agreement, Vereniging Aegon had certain option rights on preferred shares to prevent dilution of voting power as a result of share issuances by Aegon. This enabled Vereniging Aegon to maintain voting control at the General Meeting of Shareholders of Aegon. In September 2002, Aegon effected a capital restructuring whereby Vereniging Aegon’s ownership interest in Aegon’s common shares decreased from approximately 37% to approximately 12% and its aggregate ownership interest in Aegon’s voting shares decreased from approximately 52% to approximately 33%. In May 2003, Aegon’s shareholders approved certain changes to Aegon’s corporate governance structure, introducing a second class of preferred shares. Both classes of preferred shares had a nominal value of EUR 0.25 each. The voting rights pertaining to the preferred shares were adjusted accordingly to 25/12 vote per preferred share. However, in May 2003, Aegon and Vereniging Aegon also entered into a Preferred Shares Voting Agreement, pursuant to which Vereniging Aegon agreed to exercise one vote only per preferred share, except in the event of a "Special Cause", as defined below. At that time Aegon and Vereniging Aegon amended the option arrangements under the 1983 Amended Merger Agreement so that, in the event of an issuance of shares by Aegon, Vereniging Aegon could purchase as many class B preferred shares as would enable Vereniging Aegon to prevent or correct dilution to below its actual percentage of voting shares, to a maximum of 33%. On February 15, 2013, Aegon and Vereniging Aegon entered into an agreement to simplify the capital structure of Aegon and to cancel all of Aegon’s preferred shares, of which Vereniging Aegon was the sole owner. The execution of this agreement was approved by the Annual General Meeting of Shareholders on May 15, 2013. The simplified capital structure entailed, but was not limited, to the conversion of all outstanding preferred shares A and B, with a nominal value of EUR 0.25 each, into a mix of common shares and common shares B, with a nominal value of EUR 0.12 each. The financial rights attached to a common share B were determined at 1/40th of the financial rights attached to a common share. The simplified capital structure also entailed the amendment of the Voting Rights Agreement between Aegon and Vereniging Aegon, known as the Preferred Shares Voting Agreement before May 2013. The shares of both classes offer equal full voting 354 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon rights, as they have equal nominal values (EUR 0.12). The amended Voting Rights Agreement ensures that under normal circumstances, i.e. except in the event of a Special Cause, Vereniging Aegon will not exercise more votes than is proportionate to the financial rights represented by its shares. This means that in the absence of a Special Cause Vereniging Aegon may cast one vote for every common share it holds and one vote only for every 40 common shares B it holds. As Special Cause qualifies the acquisition of a 15% interest in Aegon, a tender offer for Aegon shares or a proposed business combination by any person or group of persons, whether individually or as a group, other than in a transaction approved by the Board of Directors of Aegon. If, in its sole discretion, Vereniging Aegon determines that a Special Cause has occurred, Vereniging Aegon will notify the General Meeting of Shareholders and retain its right to exercise the full voting power of one vote per common share B for a limited period of six months. The simplified capital structure also included an amendment to the 1983 Amended Merger Agreement between Aegon and Vereniging Aegon. Following this 2013 amendment, Vereniging Aegon’s call option relates to common shares B. Vereniging Aegon may exercise its call option to keep or restore its total stake at 32.6%, irrespective of the circumstances which cause the total shareholding to be or become lower than 32.6%. On June 3, 2021, Vereniging Aegon exercised its options rights to purchase in aggregate 1,983,360 common shares B at fair value of a common share B (being 1/40th of the market value of a common share in the capital of the Company at the time of issuance) to mitigate dilution caused by the issuance of shares on June 3, 2021, in connection with the long-term incentive plans for senior management. On December 15, 2021, Aegon repurchased 22,643,360 common shares B from Vereniging Aegon for the amount of EUR 2,285,621 based on 1/40th of the Value Weight Average Price of the common shares of the five trading days preceding this transaction. The repurchase of common shares B was executed to align the aggregate holding of voting shares by Vereniging Aegon in Aegon with its special cause voting rights of 32.6% following the completion of the Share Buy Back Programs, initiated by Aegon in July and October 2021 to neutralize the dilutive effect of the distribution of the final dividend 2020 and the interim dividend 2021 in stock. On November 21, 2022, the members of Vereniging Aegon voted to instruct the board of Vereniging Aegon, subject to the board’s fiduciary duties, to vote all of Vereniging Aegon’s common shares and common shares B (based on one vote per 40 common shares B) at Aegon N.V.’s next extraordinary general meeting in favor of Aegon N.V. divesting its business operations in the Netherlands to ASR Nederland N.V. for cash consideration and a 29.99% share interest in ASR Nederland N.V (the “Transaction”). Following such vote of the members of Vereniging Aegon, the board of Vereniging Aegon is obligated, pursuant to the terms of a voting undertaking agreement, dated October 27, 2022, between Aegon N.V. and Vereniging Aegon, and subject to the board’s fiduciary duties, to vote all of such shares in favor of the Transaction. On December 15, 2022, Aegon repurchased 43,817,400 common shares B from Vereniging Aegon for the amount of EUR 5,113,578.21 based on 1/40th of the Value Weight Average Price of the common shares of the five trading days preceding this transaction. The repurchase of common shares B was executed to bring the aggregate holding of voting shares by Vereniging Aegon in Aegon more in line with its special cause voting rights of 32.6% following the completion of the Share Buy Back Programs, initiated by Aegon in April 2022 following the completion of the sale of the Hungarian business and initiated in July and October 2022 to neutralize the dilutive effect of the distribution of the final dividend 2021 and the interim dividend 2022 in stock. At the Extraordinary meeting of shareholders of Aegon N.V. on January 17, 2023 Vereniging Aegon voted on all of its shares in favor of the Transaction. On August 16, 2023, the members of Vereniging Aegon voted to instruct the board of Vereniging Aegon, subject to the board’s fiduciary duties, to vote all of Vereniging Aegon’s common shares and common shares B (based on one vote per 40 common shares B) at Aegon N.V.’s extraordinary general meeting of September 29, 2023 and at Aegon S.A.’s extraordinary meeting of September 30, 2023 to vote in favor the change in legal domicile of Aegon from the Netherlands to Bermuda by means of the cross-border conversion of Aegon N.V. into Aegon S.A. and the subsequent cross-border conversion of Aegon S.A. into Aegon Ltd (the “Redomiciliation”). Following such vote of the members of Vereniging Aegon, the board of Vereniging Aegon is obligated, pursuant to the terms of a voting undertaking agreement, dated June 29, 2023, between Aegon N.V. and Vereniging Aegon, and subject to the board’s fiduciary duties, to vote all of such shares in favor of the Redomiciliation. 355 Integrated Annual Report 2023 | Major shareholders At the Extraordinary General Meeting of shareholders of Aegon N.V. on September 29, 2023 and on the Extraordinary General Meeting of shareholders of Aegon S.A. on September 30, 2023, Vereniging Aegon voted on all its shares in favor of the Redomiciliation. On September 30, 2023 Aegon N.V. changed its legal domicile from the Netherlands to Bermuda and became Aegon Ltd. Following the redomiciliation, the governance position of and arrangements with Vereniging Aegon remained materially unchanged. The existing arrangements between Aegon and Vereniging Aegon continued under the Voting Rights Agreement and the Amended 1983 Merger Agreement as well as under Bermuda law and the Bye-Laws of Aegon. On December 8, 2023, Aegon entered into a share repurchase agreement with Verening Aegon, pursuant to which the Vereniging Aegon agreed to participate in the second and third tranche of the Aegon’s current 1.5 billion Euro share buyback program and Aegon agreed to repurchase a certain number of Common Shares from Vereniging Aegon for an aggregate consideration equal to EUR 139,5 million Euro which will be equally distributed over the total number of trading days during the remainder of the current share buy back program of Aegon. The number of Common Shares that Aegon will repurchase from Vereniging Aegon will be determined based on the daily volume-weighted average price per common share on Euronext Amsterdam on a weekly basis. On December 18 December, 2023, Aegon repurchased 112,619,440 common shares B from Vereniging Aegon for the amount of EUR 14,804,951.58 based on 1/40th of the Value Weighted Average Price of the common shares of the five trading days preceding this transaction. The repurchase of common shares B was executed to bring the aggregate holding of voting shares by Vereniging Aegon in Aegon more in line with its special cause voting rights of 32.6% following the completion of the Share Buy Back Programs, initiated by Aegon in July 2023 following the completion of the transaction with a.s.r. Development of shareholding in Aegon Accordingly, on December 31, 2023, the voting power of Vereniging Aegon under normal circumstances amounted to approximately 18.46 %, based on the number of outstanding and voting shares (excluding issued common shares held in treasury by Aegon). In the event of a Special Cause, Vereniging Aegon’s voting rights will increase, currently to 32.6%, for up to six months. On December 31, 2023, the General Meeting of Members of Vereniging Aegon consisted of 16 members. The majority of the voting rights is with the 14 members who are not employees or former employees of Aegon or one of the Aegon Group companies, nor current or former members of the Supervisory Board or the Executive Board of Aegon N.V. or of the Board of Directors of Aegon Ltd. The other two members are the Executive Director of the Board of Aegon and a member of Aegon's Executive Committee. Vereniging Aegon has an Executive Committee consisting of seven members, five of whom are not, nor have ever been, related to Aegon, including the Chairman and the Vice-Chairman. The other two members are the Executive Director of the Board of Aegon and a member of Aegon's Executive Committee. Resolutions of the Executive Committee, other than regarding the amendment of the Articles of Association of Vereniging Aegon, are made with an absolute majority of the votes. When a vote in the Executive Committee results in a tie, the General Meeting of Members has the deciding vote. Regarding the amendment of the Articles of Association of Vereniging Aegon, a special procedure requires a unanimous proposal from the Executive Committee, thereby including the consent of the representatives of Aegon at the Executive Committee. This requirement does not apply in the event of a hostile change of control at the General Meeting of Shareholders of Aegon, in which event Vereniging Aegon may amend its Articles of Association without the cooperation of Aegon. Furthermore, the two members that are representatives of Aegon at the Executive Committee, have no voting rights on several decisions that relate to Aegon, as set out in the Articles of Association of Vereniging Aegon. Other major shareholders In this section, where reference is made to any filings with the Dutch Autoriteit Financiële Markten or the SEC, the terms issued capital' and "voting rights" are used as defined in the Wet op het Financieel Toezicht. To Aegon’s knowledge based on the filings made with the Dutch Autoriteit Financiële Markten, Dodge & Cox Stock Fund, BlackRock, Inc., Norges, EuroPacific Growth Fund, Capital Research and Management Company and Dodge & Cox International Stock Fund hold a capital or voting interest in Aegon of 3% or more. 356 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Based on its filing with the Dutch Autoriteit Financiële Markten on February 2, 2024, BlackRock, Inc. stated to hold 70,072,692 common shares, representing 3.2% of the issued capital on December 31, 2023, and 92,951,586 voting rights, representing 4.2% of the issued capital on December 31, 2023. On June 8, 2023, BlackRock, Inc.’s filing with the US Securities and Exchange Commission (SEC) shows that BlackRock holds 101,704,491 common shares, representing 4.6% of the issued capital on December 31, 2023, and has voting rights for 91,892,649 shares, representing 4.2% of the issued capital on December 31, 2023. Based on its last filing with the Dutch Autoriteit Financiële Markten on November 26, 2021, Dodge & Cox Stock Fund stated to hold 80,432,242 common shares, representing 3.6% of the issued capital on December 31, 2023. Based on its last filing with the Dutch Autoriteit Financiële Markten on February 26, 2021, Dodge & Cox International Stock Fund stated to hold 80,049,394 common shares, representing 3.6% of the issued capital on December 31, 2023. On February 9, 2024, Dodge & Cox’s filing with the US Securities and Exchange Commission (SEC) shows that Dodge & Cox holds 198,263,105 common shares, representing 9.0% of the issued capital on December 31, 2023. Based on its last filing with the Dutch Autoriteit Financiële Markten on January 9, 2024, Capital Research and Management Company stated to hold 125,917,974 voting rights, representing 5.7% of the issued capital on December 31, 2023. Based on its last filing with the Dutch Autoriteit Financiële Markten on September 5, 2023, EuroPacific Growth Fund stated to hold 87,021,380 common shares, representing 3.9% of the issued capital on December 31, 2023. Based on its last filing with the Dutch Autoriteit Financiële Markten on January 8, 2024, Norges Bank stated to hold 74,374,694 common shares, representing 3.4% of the issued capital on December 31, 2023. 357 Integrated Annual Report 2023 | Major shareholders Table of contents Additional information 359 Overview of Americas 365 Overview of United Kingdom 369 Overview of International 374 Overview of Asset Management 377 Risk factors Aegon Ltd. 358 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Overview of Americas Aegon Americas operates primarily in the United States and also in Canada. Aegon in the United States and Canada In the United States, Aegon Americas operates primarily under two brands: Transamerica and World Financial Group Insurance Agency, an affiliated insurance agency. In Canada, Aegon Americas operates primarily through World Financial Group Insurance Agency of Canada. The use of the term "Transamerica" throughout this business overview refers to the operating subsidiaries in the United States and Canada, collectively or individually, through which Aegon conducts business, except those United States operations further described in the "Overview of Aegon Asset Management". Transamerica is a leading life insurance company in the United States, and the largest of Aegon's operating units worldwide. Transamerica employs approximately 6,600 people, and its businesses in the United States serve customers in all 50 states, the District of Columbia, Puerto Rico, the US Virgin Islands, and Guam. The company’s primary offices are in Cedar Rapids, Iowa; Denver, Colorado; and Baltimore, Maryland. There are additional offices located throughout the United States. Organizational structure Transamerica Corporation is the holding company for Aegon’s US and Canadian operations, and all US and Canadian business is conducted through its subsidiaries. Transamerica entities collectively have operating licenses in every US state, in addition to the District of Columbia, Puerto Rico, the US Virgin Islands, and Guam. Transamerica provides customer solutions that are easy to understand. They address the full range of customers' financial protection and savings needs at every stage of life. Moreover, Transamerica leverages its brand strength, expertise, and capabilities to fulfill Aegon's purpose of helping people live their best lives . Transamerica is organized into two business divisions: Individual Solutions and Workplace Solutions. Individual Solutions offers life insurance, annuities, and mutual funds to retail customers. Workplace Solutions offers retirement plan record-keeping, advisory services, employee benefits (life insurance and supplemental health insurance), group annuities, collective investment trusts, health savings and flexible savings accounts, individual retirement accounts, and stable value solutions to employers and their employees. Transamerica offers these product lines, described in greater detail below, through several distribution and sales channels and delivers insurance primarily through one of its key insurance subsidiaries Transamerica Life Insurance Company and, in New York, Transamerica Financial Life Insurance Company. Transamerica's businesses are classified as either Strategic Assets or Financial Assets. Strategic Assets are those considered to have a greater potential for an attractive return on capital and growth. In Individual Solutions, Transamerica focuses on select life insurance and investment products, including term life insurance, final expense whole life insurance, indexed universal life insurance, mutual funds, and registered index-linked annuities (RILAs). In Workplace Solutions, Transamerica focuses on small- to mid-sized retirement plan administration, employee benefits, general account, separate account, and synthetic GIC stable value solutions, and the Transamerica Advice Center. It also continues to operate in the retirement plan administration market for large employers. In addition, Workplace Solutions provides value-added services, such as Managed Advice® and its proprietary investment solutions. Several Transamerica product lines are considered Financial Assets. Financial Assets are capital intensive assets with relatively low returns on capital. In Individual Solutions, these are variable annuities; standalone individual long-term care (LTC) insurance; secondary guarantee universal life insurance; and fixed annuities. Universal life and single premium group annuities (SPGA) were added to the scope of Financial Assets in June 2023 at Capital Markets Day. Transamerica generally ceased new sales of these products in the first half of 2021 or earlier. New sales for Financial Assets will be limited, if any, and focused on products with higher returns and a moderate risk profile. In October 2022, Transamerica Life Bermuda (TLB) reinsured its closed block of universal life (UL) insurance with Transamerica. Transamerica will manage this block as a Financial Asset, while TLB will continue to write new business on a selective basis. 359 Integrated Annual Report 2023 | Overview of Americas Overview of sales and distribution channels Transamerica offers products and services through affiliated and non-affiliated distributors to meet customer needs and provide guidance to its customers. Individual Solutions supports individual customers, whereas Workplace Solutions supports individuals primarily through their employers. Individual Solutions Transamerica’s Individual Solutions division products are sold through three primary distribution channels. The wholesale distribution channel consists of wholesale agreements with banks and wirehouses through our wholesale broker dealer, Transamerica Capital Inc (TCI). The brokerage distribution channel offers product solutions through independent insurance producers. The affiliated retail agency and broker dealer channel comprises of World Financial Group (WFG), Transamerica Agency Network (TAN) and Transamerica Financial Advisors (TFA), who serve clients primarily in the middle market. World Financial Group (WFG) is an affiliated insurance distribution network of around 74,000 agents who offer both Transamerica and third-party products. WFG provides differentiated access to the underserved and fast-growing middle market through a large and diverse agent force. WFG empowers agents to engage people in their local communities through financial education. Workplace Solutions Transamerica distributes its employer-sponsored Workplace Solutions products and services to employers through independent financial advisors, benefits consultants, and insurance agents. In addition, the Advice Center deploys a team of experienced registered representatives, investment advisor representatives, and licensed insurance agents to serve group plan participants and assist with IRA rollovers and retirement portfolio management. Overview of business lines Individual Solutions Life Solutions Transamerica offers a portfolio of protection solutions to customers in a broad range of market segments. Life insurance products include term life, indexed universal life, and whole life insurance. Legacy universal life products are managed as Financial Assets. Term life insurance Term life insurance provides death benefit protection without cash value accumulation. Benefits are paid to policy beneficiaries in the event of the death of the insured during a specified period. Living benefit riders that provide accelerated benefits for an insured’s critical illness or chronic condition are available on term life insurance. Indexed universal life insurance Indexed universal life (IUL) insurance provides death benefit protection until the policy maturity age and cash value accumulation with flexible premium payments. What distinguishes it from other types of permanent life insurance is the way in which interest earnings are credited. Net premiums may be allocated to either a fixed account or indexed accounts. Indexed accounts credit interest based in part on the performance of one or more market indices. The credited interest is based on the index, but with a floor and a cap. IUL offers both market-paced growth potential in the indexed accounts and downside protection. LTC riders and other living benefit riders are available on IUL products. Whole life insurance Whole life (WL) insurance provides death benefit protection until the policy maturity age provided that the required premiums are paid, while accumulating cash values based on statutory requirements. Premiums are generally fixed and usually payable over the life of the policy. Among the WL insurance products offered is final expense WL insurance, which is intended to cover the insured’s medical bills and burial expenses. Universal life insurance Universal life (UL) insurance is flexible life insurance that offers death benefit protection until the policy maturity age together with the potential for cash value accumulation. After the first few years, there is usually no set premium. The policyholder can adjust the frequency and amount of premium payments, as long as sufficient premiums are accumulated in the policy’s account value to cover charges in the month that follows, which are called "monthly deductions." Some versions of this product, which are not actively sold, have "secondary guarantees." These maintain life insurance coverage even when the cash value is insufficient, as long as the customer pays a specified minimum premium. The UL block with secondary guarantees is managed as a Financial Asset. 360 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Variable universal life insurance Variable universal life (VUL) insurance is life insurance that offers death benefit protection until the policy maturity age and cash value accumulation potential with financial market participation. The premium amount for VUL insurance is flexible and may be changed by the policyholder within contract limits. Coverage amounts may change as well. The investment feature usually includes ”sub-accounts,” which provide exposure to underlying investments, such as stocks and bonds. This exposure increases cash value return potential but also the risk of additional premium requirements or lower coverage amounts in comparison with a traditional, non-variable life insurance policy. Transamerica did not offer new sales of VUL insurance in 2023. Accident and health Transamerica Individual Solutions no longer actively offers supplemental health insurance and standalone LTC insurance. Supplemental health insurance Supplemental health insurance products include policies covering accidental death and dismemberment, accidental injury, cancer, critical illness, disability, hospital indemnity, Medicare supplement, retiree medical, dental, vision, and supplemental medical expense indemnity issued by affiliated and/or unaffiliated insurance companies. Supplemental health insurance products within Individual Solutions are managed as a closed in-force block. Long-term care insurance LTC insurance products are a category of health insurance and provide benefits to policyholders that require qualified LTC services when they are unable to perform two or more specified activities of daily living or develop a severe cognitive impairment. LTC insurance helps protect against the high cost of LTC services, and it may also help families better manage the financial, health, and safety issues associated with persons requiring LTC. Transamerica offers an LTC rider on certain life insurance products and stopped offering standalone LTC products in 2021. Transamerica manages the standalone LTC insurance business as a Financial Asset. Mutual Funds and Collective Investment Trusts (CITs) Mutual funds are professionally managed investment vehicles comprised of pooled money invested by numerous individuals or institutions. Such funds are invested in various underlying security types such as stocks, bonds, money market instruments, and other securities. Transamerica offers mutual funds that are focused on several different asset classes, including US equity, global/international equity, fixed income, money markets and alternative investments, as well as asset allocation and target- date funds with combined equity and fixed income strategies. Transamerica mutual funds utilize the portfolio management expertise of asset managers across the industry in a sub-advised platform, which are both affiliated with and not affiliated with Aegon. These managers are subject to a rigorous selection and monitoring due diligence process conducted by Transamerica Asset Management. A CIT is a pooled investment fund, held by a bank or trust company, including Transamerica Trust Company, and is generally available only to certain types of retirement plans and other institutional investors. Transamerica serves as the advisor to some of the CITs it offers, which focus on several different asset classes including US equity, international equity, and fixed income. Transamerica also leverages the portfolio management expertise of asset managers across the industry. Annuity Solutions Registered Index-Linked Annuities Transamerica began selling registered index-linked annuities (RILAs) in the second quarter of 2022. RILAs offer tax-deferred long-term savings options that limit exposure to downside risk and provide the opportunity for growth. RILAs provide the opportunity for growth based, in part, on the performance of stock market indices. RILAs offer tax-deferred growth potential, annual free withdrawal amounts, and an option to convert the annuity into a stream of income for retirement or for other long-term financial needs. RILA owners do not invest directly in the underlying index. Premiums are invested at Transamerica’s discretion as outlined in the contract and the RILA owner receives index-linked crediting, which can be positive or negative. The owner accepts a level of risk of market loss in exchange for higher upside potential. Variable Annuities Variable Annuities (VAs) allow the contractholder to accumulate assets for retirement on a tax-deferred basis and to participate in equity or bond market performance. Optional guarantees, are offered through riders that can be added to a contract for an additional fee. VA riders include: guaranteed minimum death benefits (GMDBs) and guaranteed living benefits (GLBs). GMDBs provide a guaranteed benefit in the event of the annuitant’s death. GLBs provide a measure of protection against market risk while the annuitant is living. Different forms of GLBs are available, offering a guaranteed income stream for life 361 Integrated Annual Report 2023 | Overview of Americas and/or guaranteeing principal protection. While Transamerica continues to offer certain VAs, it discontinued sales of VAs with significant interest rate sensitive living and death benefits in the first quarter of 2021 and now manages that business as a Financial Asset. Fixed Annuities Fixed annuities allow the contractholder to accumulate assets for retirement on a tax-deferred basis through periodic interest crediting and principal protection. Transamerica stopped new sales of fixed and fixed indexed annuities in the first quarter of 2021. Premium additions on inforce fixed annuities are allowed in some contracts. Transamerica stopped receiving premium deposits on fixed annuities after the second quarter of 2022. Fixed annuities are managed as a Financial Asset. Workplace Solutions Life Transamerica offers a suite of employee benefit plans that can help employees and their families in case of events that can throw saving and retirement plans off track. The Workplace Solutions life offerings include employer sponsored group life and supplemental life insurance products (term life, whole life, universal life). Workplace Solutions also offers individual life through the Advice Center, which offers customers the ability to confer with a registered retirement planning consultant regarding their investment strategy and additional needs for life events. Accident and health The Workplace Solutions employee benefit plans offer accident and health products including accidental death and dismemberment (AD&D), disability, and supplemental health insurance products (accident, cancer, critical illness, disability, executive medical, hospital indemnity, medical expense (gap), retiree medical). Retirement Plans and IRAs Comprehensive and customized retirement plan services are offered to employers across the entire range of defined benefit, defined contribution, and non-qualified deferred compensation plans for single employer plans, multiple employer plans (MEPs), and pooled employer plans (PEPs). Services are also offered to individuals rolling over funds from other qualified retirement funds or IRAs. Retirement plan services, including administration, record-keeping and related services are offered to employers of all sizes and to plans across all market segments with focus on small to mid-sized organizations. Transamerica also works closely with plan advisors and third-party administrators to serve their customers. Transamerica Retirement Solutions is a top-ten defined contribution record-keeper in the United States based on number of plan participants. Plan sponsors have access to a wide array of investment options, including CITs offered by Transamerica Trust Company and stable value group annuity contracts offered by Transamerica Life Insurance Company or Transamerica Financial Life Insurance Company. Tools are provided to help plan participants monitor their retirement accounts and engage in behavior to stay on track toward a funded retirement. Managed Advice® is a managed account option that plan sponsors can make available to participants that provides investment advice to participants using the plan's slate of funds. For individuals, retirement-related services and products include IRAs, advisory services, and annuities as well as access to other financial insurance products and resources. Stable Value Solutions Transamerica’s Stable Value Solutions business offers synthetic guaranteed investment contracts (GICs) primarily to tax- qualified institutional entities such as 401(k) plans and other retirement plans and college savings plans. A synthetic GIC "wrapper" is offered around fixed-income invested assets, which are owned by the plan and managed by the plan or a third-party money manager hired by the plan. A synthetic GIC is typically issued with an evergreen maturity and may be terminated under certain conditions. Such a contract helps to reduce fluctuations in the value of the wrapped assets and provides book value withdrawals for plan participants. Competition The US marketplace is highly competitive. Transamerica's competitors include other large insurance carriers, in addition to certain banks, securities brokerage firms, investment advisors, and other financial intermediaries marketing insurance, annuities, and mutual funds. 362 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon In individual life insurance, leading competitors include Pacific Life, Lincoln National, Prudential Financial, John Hancock, National Life, Nationwide, and Corebridge Financial. Competitors for supplemental health include a wide range of companies and company types based on the nature of the coverage including Aflac, MetLife, Colonial Life, Allstate, Unum, and Guardian Life. In the RILA market, the largest issuers are Equitable, Brighthouse Financial, Prudential Financial, Allianz, and Lincoln National. Some of Transamerica’s main competitors in the mutual fund market include John Hancock, Hartford Funds, Lord Abbett, PGIM, and American Century. In the defined contribution plan administration market, Transamerica’s largest competitors (based on assets under administration) are Fidelity, Empower, TIAA, Vanguard, Alight, Principal Financial, Voya, and BofA Securities. In the market for synthetic GICs, Transamerica’s Stable Value Solutions business, the largest competitors are Prudential Financial, MetLife, Voya, and Pacific Life. Regulation and supervision Transamerica's insurance companies are regulated primarily at the state level. Some activities, products, and services are also subject to federal regulation. State regulation The Transamerica insurance companies are licensed as insurers and are regulated in each US state and jurisdiction in which they conduct insurance business. The insurance regulators in each state carry out their mission by providing oversight in the broad areas of consumer protection, market conduct and financial solvency. Transamerica's largest insurance company, Transamerica Life Insurance Company, is domiciled in Iowa, and the Iowa Insurance Division exercises principal regulatory jurisdiction over it. Iowa is Transamerica’s designated lead state, giving Iowa a coordinating role in the collective supervision of Transamerica’s insurance entities. In the areas of licensing and market conduct, states grant or revoke licenses to transact insurance business, regulate trade, advertising and marketing practices, approve policy forms and certain premium rates, review and approve new products and features, and certain rates prior to sale, address consumer complaints, and perform market conduct examinations on both a regular and targeted basis. In the area of financial regulation, state regulators implement and supervise statutory reserve and minimum risk-based capital requirements. Insurance companies are also subject to extensive reporting requirements, investment limitations, and required approval of significant transactions. State regulators conduct extensive financial examinations of insurers every three to five years. State regulators have the authority to impose a variety of corrective measures, including the revocation of an insurer’s license, and financial penalties for failure to comply with applicable regulations. All state insurance regulators are members of the National Association of Insurance Commissioners (NAIC), a non-regulatory industry association that works to achieve uniformity and efficiency of insurance regulation across the United States and US territories. Recent state-level regulatory developments that impact Transamerica include new NAIC rules that allow negative interest maintenance reserves (IMR), up to 10% of statutory surplus, to be admitted. The IMR is a mechanism that defers the recognition of interest-related capital gains or losses. Recent interest rate increases have led to negative IMRs, which historically have not been admitted. The new rules could give companies greater investment flexibility. The NAIC and states are also reviewing investment-related and reinsurance-related factors connected with structural shifts in the insurance industry. Investment-related initiatives focus on the regulatory treatment and oversight of private, complex, structured, and/or illiquid assets, which have been used increasingly to generate competitive investment yields. Regulators are focusing on whether regulatory risk capital charges are appropriate and whether the risks of these assets are appropriately considered. The reinsurance-related issues focus on the collectability of asset-intensive offshore reinsurance, which is frequently used to optimize capital management. 363 Integrated Annual Report 2023 | Overview of Americas Other emerging state issues that may impact Transamerica include an NAIC project to replace the economic scenario generator that is used to calculate prudential provisions for VAs and other products. The new scenario generator will also be used to project “C-3 Phase 1” capital requirements for fixed annuities. Separately, the Interstate Insurance Compact is finalizing a product standard for RILAs, which will allow RILAs that meet certain design standards to be sold in most states after a single Compact approval. Finally, state regulators are also working to standardize approaches to state reviews of long- term care rate increase requests. Federal regulation Although the insurance and retirement-related directed trustee and CIT business is primarily regulated at state level, securities products, and retirement plans products and services are also subject to federal regulation by the Securities and Exchange Commission (SEC) and the Department of Labor (DOL), respectively. Variable life insurance, VAs (including RILAs) and mutual funds offered by Transamerica are subject to regulation under the federal securities laws administered and enforced by the SEC. The distribution and sale of SEC-registered products by broker-dealers is regulated by the SEC, the Financial Industry Regulatory Authority (FINRA), and state securities regulators. Broker-dealers and their representatives are subject to the SEC’s Regulation Best Interest (Regulation BI), which establishes a “best interest” standard of conduct for broker-dealers when making a recommendation to a retail customer and requires potential conflicts of interest to be disclosed. Several states have adopted an NAIC model law that imposes similar standards as Regulation BI for the sale of fixed annuities. A number of Transamerica companies are also registered as investment advisors. Investment advisors owe a fiduciary duty to clients and are regulated by the SEC. There are a number of pending US federal regulatory proposals with respect to financial services. For example, the DOL has proposed a new definition of who should be considered an “investment advice fiduciary,” as well as another proposal to determine whether a worker should be considered an independent contractor or employee. Similarly, the SEC has proposed new rules concerning the climate risk disclosure obligations of corporate issuers and asset managers as well as the use of predictive data analytic tools (see below). There is no certainty whether or in what form these regulatory proposals might be finalized. Information security and privacy regulation Transamerica’s businesses are regulated with respect to information security, data breach response, privacy, and data use at both the federal and state levels. At the federal level, various Transamerica companies are subject to the Gramm-Leach- Bliley Act (GLBA), the Fair Credit Reporting Act (FCRA), and the Health Insurance Portability and Accountability Act (HIPAA), among other laws. At the state level, the various departments of insurance typically administer a series of privacy and information security laws and regulations that impact several Transamerica businesses. In addition, in recent years numerous state legislatures have passed or have attempted to pass additional, more broad-based general consumer privacy laws, such as the California Consumer Privacy Act, and the California Privacy Rights Act, which will be administered by the newly formed California Privacy Protection Agency. Additional laws and regulations with respect to these topics are also anticipated to be promulgated and to go into effect in the coming years, and they may be administered by new or different state agencies or by the Offices of State Attorneys General. For example, New York Department of Finance Services (NYDFS) amended its Part 500 Cybersecurity Rules to adopt heightened information security requirements in relation to areas such as cybersecurity governance, cybersecurity risk assessments, and incident reporting. Implementation of the Amendment will occur in 2024 and 2025 consistent with NYDFS requirements and guidance. The White House, SEC, and other regulators have also increased their focus on companies’ cybersecurity vulnerabilities and risks, including in relation to third-party service providers. The SEC has recently adopted the Cybersecurity Risk Management, Strategy, Governance, and Incident Disclosure by Public Companies on July 26th, 2023 (“The Rule”). The Rule enhances and standardizes disclosures for public companies with regards to their cybersecurity risk strategy, management and governance. The Rule also requires the reporting of a cybersecurity incident within four business days of determining that an incident is deemed material. The new rules also establish disclosure requirements for Foreign Private Issuers (FPIs) parallel to those for domestic insurers in the Form 8-K and Form 10-K. The SEC has further proposed rules regarding cybersecurity requirements that apply to registered investment advisors and funds. The proposed rules would, among other things, require broker-dealers and investment advisers to eliminate or neutralize the effect of certain conflicts of interest associated with their use of artificial intelligence and other technologies that optimize for, predict, guide, forecast or direct investment-related behaviors or outcomes that could potentially have an impact to Transamerica and Aegon reporting. In addition, on December 4, 2023, the National Association of Insurance Commissioners adopted a model bulletin on regulatory expectations for the use of artificial intelligence system by insurers, following Colorado’s finalization of a similar regulation earlier in the year and in advance of possible state-by-state activity in 2024. 364 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Overview of United Kingdom Aegon UK is a leading investment platform in the United Kingdom, providing a broad range of savings, investment and retirement solutions products to individuals, advisers, and employers. Aegon UK accesses customers through the Workplace and Retail financial advisers and has a leading position in each channel. Aegon UK’s focus is on growing its Workplace and Retail channels, and on retaining customers in its traditional insurance book. It is viewed as a Strategic Asset, which Aegon plans to invest in with a view to growing the customer base, improving customer retention, and growing margins. It employs over 2,500 people and its main offices are in Edinburgh, London, Peterborough, and Witham. Organizational structure Aegon UK plc is Aegon's holding company in the United Kingdom. It was registered as a public limited company in December 1998. The leading operating subsidiaries, which all operate under the Aegon brand, are: • Scottish Equitable plc • Cofunds Limited • Aegon Investment Solutions Limited • Aegon Investments Limited • Origen Financial Services Limited Overview of business Lines Aegon UK operates a modern fee-based investment "platform" business along with a "traditional insurance" business. Aegon UK’s platform business delivers a range of propositions through Workplace and Retail channels, together with an institutional trading platform business. This is supported by an investment solutions capability that allows customers to invest in proprietary Aegon funds, driving additional fee margin. Aegon UK’s traditional insurance business consists of older products that are no longer actively marketed. It actively trades with over 4,000 adviser firms and around 10,000 employers giving it 4 million customers and GBP 203 billion assets under administration (AUA) as at 31 December 2023. Overview of sales and distribution Aegon UK has two principal distribution channels: the Workplace accessed through employers and Retail via financial advisers. Aegon UK works with those employers and advisers to deliver an online experience for customers. The platform is designed to support customers throughout their life as needs evolve by providing a comprehensive range of products and funds, moving with them each time they change employers and allowing them to engage with different advisers. This single set of products gives Aegon UK the flexibility required to support the modern, complex lives customers are living to and through retirement. Aegon UK is aiming to provide customers with the support they need to make the big financial decisions implicit in this life by embedding a digital first ecosystem of education, guidance, and advice to complement the comprehensive product offering. Aegon UK is investing to capitalize on its strong positions in the Workplace and Retail markets, which are forecast to grow materially in the medium to long term. Workplace channel The Workplace channel provides UK-based employers with Workplace pensions and savings schemes. It allows Aegon UK to participate in the strongly growing auto-enrolment market by delivering a market leading financial wellbeing proposition. This has allowed Aegon UK to cost effectively acquire around 280,000 individual customer relationships on average over the last 3 years. 365 Integrated Annual Report 2023 | Overview of United Kingdom Aegon UK has a leading position covering all major Workplace savings products and participates in both the small and medium- sized (SME) and large employer segments. A key driver of growth is in the Master Trust market, the fastest-growing sector of the UK Defined Contribution market, where Aegon UK has an established and market-leading offering. Aegon UK works with leading employee benefits consultants and corporate advisers to provide a Workplace savings platform to employers such as WH Smith, EasyJet, and Skanska. This combines its core pension capabilities with Individual Savings Accounts (ISAs) and General Investment Accounts (GIAs), which allows employees to maximize their savings while employed. At the heart of this is Aegon UK’s employee digital portal providing a personalized customer experience. This provides tools to enable employees to make more informed decisions. The portal also links into the wider engagement activities such as seminars in the workplace, and online tools that help customers consolidate assets held elsewhere, increase their savings, and transition into retirement. Aegon UK is investing in two key areas: • Personalized Member Experience – A series of developments to enhance its employee digital portal and app starting with the launch of a new digital financial education platform supported by live television events from Pension Geeks. This is being followed by a series of enhancements to digitize key journeys and enhance the tools/support provided to customers and supported by the launch of its new website. • Environmental, social, and governance (ESG) Integration – ESG is now integrated within its Workplace default investments with c. GBP 23.4 billion of assets on December 31, 2023 in strategies that include screens and optimization techniques to enhance ESG characteristics (2022: c. GBP 15.6 billion). To support its net zero commitment across its workplace default estate by 2050, Aegon UK has also published its transition plan to achieve this target. The transition plans include short and medium-term targets, including 50% reductions in scope 1 and scope 2 greenhouse gas emissions by 2030 and a commitment to invest GBP 500 million in climate solutions by 2026. Retail channel The Retail channel provides financial advisers and other institutions access to long-term savings and retirement products, through an open architecture investment platform. It aims to capitalize on the strong demand for advice, especially within the growing affluent population nearing and in retirement. Aegon UK offers a comprehensive proposition allowing advisers to manage their clients’ long-term investments by offering equity trading, and a choice of over 4,000 investment options. Aegon UK is continuing to develop a strong range of own brand investment solutions and plans to extend them in 2024. Aegon UK provides a technology platform that supports advisers and their customers in managing their finances and is integrated with the back offices of the advisers. The aim is to create a primary platform relationship, which positions Aegon UK to receive the majority of new business flows from the adviser partner. Over 4,000 adviser firms have placed business with Aegon UK in the last year across a wide range of business models. These include leading wealth management firms such as Chase De Vere, financial services networks, and execution-only brokers. Nationwide Building Society has been an important partner for Aegon UK since the relationship was established in 2017. An important dimension of the Nationwide partnership is the inclusion of Aegon UK’s own investment solutions. Aegon UK’s investment in the Retail channel focuses on transforming the user experience and core journeys for the core Aegon Retirement Choices/Aegon One Retirement offerings – this has been developed over the last two years and has been rolled out to advisers and customers during 2023 with a series of improvements planned for 2024 to build on this new offering. Own-Advice channel Aegon UK has an established advisory business in Origen, Financial Services Limited (Origen), providing independent advice directly to high-net-worth clients. In 2023 Aegon agreed a transaction with the Nationwide Building Society which concluded on 1 February 2024. The agreement extends the existing product manufacturing partnership with the transfer of c. 300 staff to Origen along with the agreement of a new introducer arrangement for those advisers to continue to provide services to Nationwide customers. 366 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Protection channel In 2023, Aegon UK closed its protection channel to new business and sold the business to Royal London. The sale requires a court sanctioned transfer of the customers to be arranged and the legal process is expected to conclude in the second half of 2024. Institutional channel Aegon UK participates in the institutional market in two areas where investment trading capability is provided to other parties who provide policy administration to the end-client: • An institutional trading platform which powers 25 of the UK’s leading platforms, wealth management firms, and investment houses (for example Brooks Macdonald and Charles Stanley). • An investment-only proposition for Workplace pension schemes, which provides access to insured funds for approximately 120 clients. UK Stewardship Code and Mansion House Compact agreement During 2023, Aegon UK was accepted as a signatory to the Financial Reporting Council’s UK Stewardship Code. Being accepted to join the UK Stewardship Code is a significant achievement, and further demonstrates Aegon UK’s commitment to become one of the top 25% responsible businesses in the United Kingdom by 2025. The UK Stewardship Code is a set of voluntary principles that aim to improve the quality of stewardship practices by asset owners, managers and service providers. To become a signatory, organizations must clearly demonstrate that they have exercised effective stewardship over the previous 12 months through good governance and active engagement which has helped to generate long-term positive impacts for the economy, the environment, and/or society. For a summary and copy of our Responsible Investment and Stewardship Report 2022, please see here . Also during 2023 Aegon UK became a founding signatory of the Mansion House Compact agreement. The Compact is a voluntary, industry-led expression of intent to take meaningful action to secure better outcomes for UK pension savers through increased investment in unlisted equities. In line with the Compact’s intention, Aegon UK is committing to increasing the proportion of the pension assets it manages for clients which are invested in unlisted equities. The target is to allocate at least 5% of defined contribution default funds to unlisted equities by 2030, importantly in a way that is consistent with acting in the best interests of its pension scheme members. Competition Aegon UK is well positioned for growth, possessing leading positions in the markets it operates in with strong growth potential. Aegon UK is unique in the way it supports intermediaries wishing to operate across channels providing an end-to-end customer experience. In the Workplace market, Aegon UK provides employee benefits, engagement, and scheme governance. Competitors include Aviva, Legal & General and Willis Towers Watson. In the Retail market, Aegon UK aims to become the "primary platform" for intermediaries. Competitors include Aviva, Quilter and Abrdn. Regulation and supervision All relevant Aegon UK companies based in the United Kingdom are either: authorized by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA; or authorized and regulated by the FCA, dependent on firm type. The PRA is responsible for the prudential regulation of deposit takers, insurers, and major investment firms. The FCA is responsible for regulating firms' conduct in Retail and Wholesale markets. It is also responsible for the prudential regulation of those financial services firms that do not come under the PRA's remit. Scottish Equitable plc is authorized by the PRA and is subject to prudential regulation by the PRA and conduct regulation by the FCA. Every life insurance company licensed by and/or falling under the supervision of the PRA must file audited regulatory reports at least annually. These reports are primarily designed to enable the PRA to monitor the solvency of the insurance company, and include a (consolidated) balance sheet, a (consolidated) income statement, a breakdown of the Solvency Capital Requirements, extensive actuarial information, and detailed information regarding the investments of the insurance company. Aegon UK is also subject to group supervision at the level of Aegon UK plc under the UK Solvency II regulations. 367 Integrated Annual Report 2023 | Overview of United Kingdom The Aegon Master Trust is subject to regulatory oversight by The Pensions Regulator as a result of the United Kingdom's exit from the EU. Following the United Kingdom's exit from the European Union, financial regulation derived originally from EU legislation has been retained by the United Kingdom. The UK Government and Regulators have reviewed the UK Regulatory Framework and are moving to a model in which UK Regulators lead on developing regulatory requirements for financial services firms. The UK Regulators are accountable to, and scrutinized by, HM Treasury and Parliament. The Edinburgh Reforms announced by the UK Government in December 2022 aim to drive growth and competitiveness in the financial services sector. The reforms include repealing and reforming EU law using powers within the Financial Services and Markets Bill to build a regulatory framework for the UK. The first tranche of reforms was implemented with effect from 31 December 2023, including the reform of the Risk Margin. Further tranches of reforms are planned for implementation in 2024. Regulatory Solvency Requirements The UK adopted Solvency II regulations and Binding Technical Standards as they stood at the end of the Brexit transition period on December 31, 2020, into UK law. UK life insurance companies are required to maintain Own Funds which are sufficient to withstand a 1-in-200-year shock on a 1-year value-at-risk basis, subject to certain absolute minimum requirements. Since the introduction of Solvency II on January 1, 2016, Scottish Equitable plc has been using the Aegon's Partial Internal Model (PIM) to calculate its solo solvency position. Following the end of the Brexit transition period, the PRA approved the use of the existing PIM for the calculation of the solo regulatory solvency requirements of Scottish Equitable plc. Scottish Equitable plc uses the Matching Adjustment in the calculation of the technical provisions for its annuities and uses the Volatility Adjustment in the calculation of the technical provisions for the With-Profits business with investment guarantees. Aegon UK plc uses the Aegon UK PIM to calculate Aegon UK’s group solvency position. The PRA approved the use of this model to calculate Aegon UK’s group solvency position, with effect from March 31 2023, following the introduction of group supervision at the level of Aegon UK plc as a result of the United Kingdom's exit from the European Union. Regulatory requirements for investment firms Cofunds Limited, Aegon Investment Solutions Limited and Aegon Investments Limited apply requirements under the FCA's Investment Firm Prudential Regime (IFPR). The IFPR rules establish minimum capital requirements as the higher of the Own Funds Requirement (OFR) and the Overall Financial Adequacy Requirement (OFAR). The OFR is the higher of the Fixed Overhead Requirement, the Permanent Minimum Requirement, or the "K-factor" requirement. Under the IFPR, the Internal Capital Adequacy and Risk Assessment (ICARA) process assesses the OFAR. Information security and privacy regulation Privacy regulations that impact Aegon UK currently are the UK General Data Protection Regulation (GDPR), Data Protection Act 2018, Privacy and Electronic Communications Regulations (PECR). The Data Protection and Digital Information Bill, which is in the process of going through UK Parliament, will amend all three of these regulations. As noted above, all relevant Aegon UK companies are either: authorized by the PRA and regulated by the FCA and the PRA; or authorized and regulated by the FCA. Therefore, in relation to Cyber Security, Aegon UK is subject to annual independent financial and Information Technology audits by both internal and independent third-party auditors. These address Aegon UK’s security controls and risk management. 368 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Overview of International Aegon International includes partnerships in Spain & Portugal, China and Brazil as well as our high-net-worth (HNW) life insurance company Transamerica Life Bermuda (TLB), and some smaller ventures in Asia. Aegon's presence in the Spanish insurance market dates back to 1980. The activities in Spain (and Portugal) have developed largely through distribution partnerships with Spanish banks Banco Santander S.A. Operations in Asia were established in 2003, starting with a joint venture in China. Transamerica Life Bermuda (TLB) was established and incorporated in Hamilton, Bermuda in 2005. Its full-service branches in Hong Kong and Singapore were established in 2006. In 2008, Aegon entered into a life insurance partnership in India. In July 2023, Aegon announced the sale of its 56% stake in its associate Aegon Life Insurance Company, to Bandhan Financial Holdings Limited. In November 2020, Aegon announced an agreement to sell its Central & Eastern European operations (Hungary, Poland, Romania, and Turkey) to Vienna Insurance Group AG Wiener Versicherung Gruppe, as part of its strategy to focus on chosen markets. During the course of 2022, the transaction completed for all four businesses. This transaction closed over several stages, with the final stage completed in June 2023. Since January 1, 2022, Mongeral Aegon Group (MAG Seguros) is reported as part of Aegon International. Aegon has a 59.2% of economic interest, including 50% of the voting common shares, in MAG Seguros. The joint venture was formed in 2009 with local traditional group Mongeral, which was founded in 1835. Organizational structure The key lines of business within Aegon International are China, Brazil, Spain & Portugal and TLB. The remaining business units are grouped in one category called "Others" for reporting purposes. The corresponding principal subsidiaries and affiliates (including Aegon's ownership percentages, where relevant) are as follows: Spain & Portugal: • Aegon España S.A.U. de Seguros y Reaseguros (Aegon España Insurance and Reinsurance) • Santander Generales Seguros y Reaseguros S.A. (Santander General Insurance and Reinsurance) (51%) • Santander Vida Seguros y Reaseguros S.A. (Santander Life Insurance and Reinsurance) (51%) • Aegon Santander Portugal Não Vida-Companhia de Seguros S.A. (Aegon Santander Portugal Non-Life Insurance Co.) (51%) • Aegon Santander Portugal Vida-Companhia de Seguros de Vida S.A. (Aegon Santander Portugal Life Insurance Co.) (51%) China: • Aegon THTF Life Insurance Co., Ltd. (50%) in China Brazil: • Mongeral Aegon Seguros e Previdência S.A. (59.2% and 50% voting rights) • Sicoob Seguradora de Vida e Previdência S.A. (29.6%) TLB: • Transamerica Life (Bermuda) Ltd. Other subsidiaries: • Aegon Insights Ltd. • Aegon Life Insurance Company Ltd. (56%) in India Overview of sales and distribution channels Aegon International distributes its products directly to consumers (online and/or physical branches) and via banks, brokers, (tied) agents, and other digital/ e-commerce partners. The sales and distribution channel mix varies per country, reflecting the differences in the local insurance markets. 369 Integrated Annual Report 2023 | Overview of International Spain & Portugal In Spain & Portugal, the life insurance and health products are sold by Santander Life Insurance and Reinsurance, whereas the non-life insurance (accident, home, unemployment, disability, critical illness dependency, and funeral) products are sold by Santander General Insurance and Reinsurance Company. Aegon España’s own distribution channel offers life, health, and pension products. The network of brokers and agents accounts for approximately 80% of the total sales of the fully owned subsidiary, and the remaining 20% is generated by the direct channel. China: Aegon THTF Aegon operates in China through a joint venture with Tongfang Co. Ltd., Aegon THTF Life Insurance Co., Ltd. (hereafter: Aegon THTF). The joint venture is licensed to sell life insurance, annuity, accident and health products in China. Since 2003, the company has expanded its network of branches, primarily in the coastal provinces of Eastern China. It has access to a potential market of approximately 700 million people. Aegon THTF follows a multi-channel distribution strategy, including agency, brokers, banks, group sales and digital e-commerce platforms. Brazil: MAG Seguros In Brazil, the joint venture has two major insurance companies generating revenue streams, MAG Seguros and Sicoob Seguradora. Together, they have 6.25 million clients in 2023. More than half of MAG Seguros’ annual new premium is sold by home-recruited individual brokers and market life insurance specialists, hosted in a proprietary environment called Sales Rooms. The independent investment agents are the second-largest distribution model, selling mostly term and whole life policies. The rest is spread among individual and/or group life products distributed through large brokerage firms, digital direct sales, and partners/cooperatives, including affinities and credit life in B2B2C models. Sicoob Seguradora distributes individual, group and credit life protection products in a bancassurance model through affiliate agencies to its cooperative associates. TLB and Aegon Insights TLB distributes its life insurance products to HNW customers through targeted distribution relationships with selected local and international brokers, financial advisors, and via bancassurance channels. With its singular focus on the HNW segment, TLB has extensive experience in handling large sums assured and complex cases supporting HNW customers’ legacy and business planning needs. Aegon Insights is a marketing, distribution, and administration services business operating in Asia Pacific. With changes in consumer preferences, in 2017 Aegon made the strategic decision to discontinue Aegon Insights’ and put it in run- off. In 2023 it sold its Japanese and Hong Kong operations, while continuing to provide services to the existing customer base in Australia. India: Aegon Life Since 2008, Aegon operates in India through its partnership with Bennett, Coleman & Co. Ltd. (BCCL). Our associate, Aegon Life Insurance Company, Ltd. (hereafter: Aegon Life) has a mobile and digital consumer model, working through large-scale digital partners since December 2020. Overview of business lines Aegon International focuses on serving retail customers with individual life and different types of general, accident, and health insurances. Life insurance, savings and protection Spain & Portugal's life insurance business comprises of life savings and individual and group protection products, where individual life-risk and health products form the larger part of the business. Customers' savings needs are serviced by Aegon España through its affiliates, offering universal life and unit-linked products. Protection business, pursued both in Spain & Portugal, includes primarily life, health, accident, and disability cover distributed through the joint ventures and Aegon España’s own channels. These products can typically be complemented with critical illness, income protection, and other riders. In Asia, Aegon provides a broad range of life insurance products, including unit-linked, universal life, and traditional life products. TLB has a diversified suite of products tailored for HNW personal and business protection as well as wealth accumulation potential. 370 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon In China, regular premium whole life products with increasing sum assured, whole life products with level sum assured, and whole life critical illness products are key products for many channels, such as agencies, banks, and brokers. Products such as participating annuity and endowment (via agency) are also offered. Digital channel currently focuses on offering protection products, such as term life. In India, Aegon Life offers Group term plans, individual term plans, and unit-linked life insurance plans. In July 2023, Aegon announced the sale of its 56% stake in its associate Aegon Life Insurance Company, to Bandhan Financial Holdings Limited. In Brazil, most of the new businesses of MAG Seguros are individual life-risk products. The greater part of them are whole life or yearly renewable policies without cash value with riders such as temporary disability, critical illness, surgeries, or home services. Sicoob Seguradora sells individual and credit life policies. Both companies offer group life solutions for corporate markets. Health insurance Health insurance is primarily offered as riders on life insurance policies in Spain & Portugal and China and as a standalone health insurance in Spain and China. In Spain, health insurance is offered through Aegon's own channels and through Santander’s branches. Aegon collaborates with medical partners across the country. In Portugal, it is also offered through Santander Totta’s distribution network. Aegon THTF offers various kinds of health insurance, such as short-term medical insurance, mainly through agencies, brokers, and group channels. In Brazil, MAG Seguros has developed a segment within its life insurance operation called "Well being Pillar" aimed a target market of 100 million people underserved by public health and people that cannot afford a private health plan in Brazil. The main products offered are protection for disabilities – both permanent or temporary – critical illness, surgeries, services such as online medical consultations, and network of pharmacies discounts. Pensions In Brazil, the joint venture operates pensions throughout several strategies. It partners with existing pension funds and offers embedded life and disabilities insurance within the pension funds’ new enrollee application form. MAG Seguros is currently leader in this segment. General insurance Aegon España has been offering general insurance products, mainly household protection, unemployment, accident, dependency, and funeral insurance, since 2013 through its joint ventures with Banco Santander. In Brazil, MAG Seguros launched in 2022 a new general insurance company called Simple2U under Brazil regulator’s sandbox. The startup offers a fully digital on-demand portfolio of home insurance and other items, primarily through B2B2C distribution partnerships. Competition Spain & Portugal The Spanish insurance market is highly competitive. For traditional life, unit-linked variable life and pension products, the major competitors are retail bank-owned insurance companies. For health and general insurance products, the main competitors are both foreign and local companies. Aegon España is the exclusive provider of protection products to Banco Santander. The exclusive partnership also holds for Portugal. Key competitors for Aegon’s joint ventures with Banco Santander in Spain & Portugal are large traditional insurance companies. China From June 30, 2023, there were 91 life insurance companies in the market, including 64 domestic life companies and 27 foreign life insurers. Based on the gross written premium (GWP), Aegon THTF ranked forty-sixth among 74 companies that have published their GWP data and fifteenth among foreign life companies in China. Aegon THTF's market share among foreign life insurers was 2.0% in terms of total premium. 371 Integrated Annual Report 2023 | Overview of International Brazil In Brazil, MAG Seguros operates predominantly in life insurance. Although less than in the past, 65% of the market is still concentrated in bank-owned companies. With 11% of market share of the independent life insurance companies, the joint venture ended during the first semester of 2023 holding the third position in the ranking, behind Prudential (21.5%) and Icatu (13.6%). The asset management company MAG Investimentos is ranked number 65 in a market with 949 companies. TLB TLB's competitors have mainly been other global life insurance providers such as, Manulife Bermuda, Sun Life Bermuda. The local subsidiaries of both Sun Life and Manulife, in addition to domestic insurers such as AIA, HSBC, Great Eastern, Singapore Life, Generali, AXA, and FWD, have also been developing competitive offerings for the HNW market segment. Regulation and supervision Spain & Portugal In the European Union, a single insurance company may only be licensed for and conduct either a life insurance business or a non-life insurance business, not both. State supervision and oversight of the insurance industry is conducted by the following bodies and institutions: • General Directorate of Insurance and Pension Funds (DGSFP) (Spain) • The Insurance and Pension Funds Supervisory Authority (ASF) (Portugal) The authorities mentioned above promote consumer protection and have the right to investigate prudential activities and conduct, financial position and solvency, and compliance with all relevant laws. In Spain, the pension system is supervised by DGSFP and governed by Law on Pension Funds and Plans approved by Royal Legislative Decree, and its implementing regulations. China In the first half of 2023, the National Administration of Financial Regulation (NAFR) was officially inaugurated in Beijing. The NAFR was established on the basis of the former China Banking and Insurance Regulatory Commission, which will comprehensively strengthen supervision. During this period, the NAFR strengthened the supervision of products by lowering pricing interest rates, implementing new product information disclosure rules and clarifying the commission ceiling of bank insurance business. At the same time, the NAFR released regulations in order to optimize requirements of the company's solvency management. The regulation and legislation of the NAFR will further strengthen the governance system of financial institutions by carefully reviewing of shareholder qualifications and shareholder behaviors. Brazil In Brazil, Aegon has operations involving life insurance, non-life insurance, and supplementary private pension, as well as financial asset management and collection. Considering this portfolio of operations, the state supervision and oversight of Aegon’s companies is conducted by the following bodies and institutions: • Private Insurance Superintendence (SUSEP) (Insurance and Open Private Pension) • National Superintendence of Complementary Pensions (PREVIC) (Pension Funds) • The Brazilian Central Bank (BACEN) (Collection) • Securities and Exchange Commission (CVM) (Asset Management) The authorities mentioned above have the right to investigate prudential activities and conduct, financial position and solvency, and compliance with all relevant laws. TLB TLB is incorporated in Bermuda and regulated by the Bermuda Monetary Authority, the Regulator of the financial services sector in Bermuda. TLB has full-service branches which are registered and licensed in Hong Kong and Singapore, respectively. The Insurance Industry is regulated in Hong Kong by the Hong Kong Insurance Authority (HKIA) and in Singapore by the Monetary Authority of Singapore (MAS). Hong Kong’s Insurance Authority (IA) is currently developing Hong Kong risk-based capital (HK RBC), a risk-based capital regime that is consistent with core principles issued by the International Association 372 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon of Insurance Supervisors (IAIS). Under this regime, the capital requirements of licensed insurers will be determined based on the level of risk faced by the insurer. Once in effect, HK RBC will significantly transform the current capital framework defined in the Hong Kong Insurance Ordinance (HKIO). TLB is advanced in its RBC developments. Aegon Insights A broad range of regulations apply to Aegon Insights' activities. Depending on the precise nature of the activities undertaken and the form of business entity used in the jurisdictions in which Aegon Insights operates, relevant regulations include marketing/consultancy business licensing rules, insurance laws, and personal data protection laws. In addition, various regulators also keep oversight of activities undertaken by entities licensed by Aegon Insights. These regulators include the Australian Securities and Investments Commission in Australia. India Indian life insurance companies are regulated by the Insurance Regulatory and Development Authority of India (IRDAI). The IRDAI regulates, promotes, and encourages the orderly growth of insurance and reinsurance businesses in India. Established by the government of India, it safeguards the interests of the country's insurance policyholders. Solvency Aegon's EU-domiciled entities in Spain & Portugal use the Solvency II Standard Formula to calculate the solvency position of their insurance activities. Aegon Spain does not apply the matching adjustment or transitional arrangements. Aegon's Asian insurance activities are included in Aegon's Group Solvency ratio through Deduction & Aggregation. For TLB, Deduction & Aggregation is applied using available and required capital as per the local Bermuda capital regime. 373 Integrated Annual Report 2023 | Overview of International Overview of Aegon Asset Management Aegon Asset Management (Aegon AM) is an active global investor. Its 385 investment professionals manage and advise on assets of EUR 305 billion as of December 31, 2023, for a global client base of corporate and public pension funds, insurance companies, banks, wealth managers, family offices, and foundations. Organizational structure Aegon AM provides investment management expertise to institutional and private investors around the world. It has offices in the United States, the Netherlands, the United Kingdom, China, Germany, Spain and Hungary. Its investment capabilities are focused around four investment platforms, each with asset-class expertise: private and public fixed income, real assets, private and public equities, and multi-asset & solutions. Across these platforms, the investment teams are organized globally and there is a common belief in fundamental, research-driven active management, underpinned by a focus on risk management and a strong commitment to responsible investing. Further to these investment platforms, Aegon AM also operates a fiduciary and multi-manager business in the Netherlands. Aegon AM holds two key strategic partnerships: • In China, Aegon AM owns 49% of Aegon Industrial Fund Management Company (AIFMC), a Shanghai-based fund management company that offers mutual funds, segregated accounts, and advisory services; and • In France, Aegon AM owns 25% of La Banque Postale Asset Management (LBPAM). LBPAM offers a comprehensive range of investment strategies to French institutional clients and to retail investors through La Banque Postale group’s retail banking network, affiliated insurance company CNP Assurances Group as well as other unaffiliated distributors. On October 27, 2022, Aegon agreed an exclusive long-term partnership with a.s.r. to manage the illiquid fixed income investments that are part of the general account of the combined Aegon Netherlands and a.s.r. insurance businesses. In addition, it continues to be the asset manager for Aegon Netherlands’ legacy retirement and unit-linked products and the investments of Aegon Cappital’s PPI proposition. It also agreed to take over the management of a.s.r.’s mortgage and private debt funds. On July 4, 2023, Aegon AM announced the closure of the transaction with a.s.r. With it, Aegon AM further strengthened its alternative fixed income capabilities. At the same time, management of Aegon Netherlands’ general account liquid fixed income assets transferred to a.s.r. Asset Management. The deal saw Aegon AM welcome 20 FTEs from a.s.r. while transferring 28 FTEs the other way. Aegon AM also welcomed 135 third-party mortgage clients and in excess of EUR 16 billion AuM in mortgage and illiquid debt assets, as well as two new funds. Liquid assets worth around EUR 9.4 bn were transferred to a.s.r. Asset Management. Aegon AM also acquired NIBC Bank’s European Collateralized Loan Obligation (North Westerly) business with EUR 1.2 billion in AuM at the end of June 2023. In the US CLO business, Aegon AM experienced growth with a new $400 million CLO, Cedar Funding 17, which funded in July 2023. This was the first CLO with Aegon AM’s new equity sponsor, Lakemore Partners, who is helping it gain enhanced market access and further solidify Aegon AM’s ability to take full advantage of new issue CLO opportunities. In 2023, Aegon AM’s joint venture, LBPAM acquired La Financière de l’Echiquier (LFDE), a French equity investment platform with a growing presence in France, Germany, Italy, Spain, Belgium and Switzerland. The transaction further accelerated LBPAM’s journey to become a multi-specialist, multi-channel French champion in active asset management. There are furthermore strong synergies between LBPAM and LFDE in terms of customers and distribution channels. By co-funding the acquisition Aegon maintained its 25% shareholding in the joint venture and extended the partnership for an additional 12 years (until 2035) with reinforced distribution agreements. Aegon AM has a global operational management board. The strategic direction and global oversight of business performance is executed by this Global Board, which has both global and local roles and responsibilities. This board is supported by several sub-committees. Members of the Board are appointed by Aegon Ltd. This supports Aegon's oversight of Aegon AM. 374 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Overview of sales and distribution channels Aegon AM uses both institutional and wholesale distribution channels combining a global perspective with a focus on local relationships in the Americas, Europe and China. Client types include banks, pensions funds, insurance companies, fiduciary managers and Outsourced Chief Investment Officers (OCIO's), family offices, investment consultants, wealth managers, charities, foundations, and endowments, third-party investment platforms, as well as its affiliated companies and joint ventures. Overview of business lines Aegon AM has three distinct business lines: Third-party business accounts for approximately 65% of its Assets under Management (AuM) as at December 31, 2023. The wholesale channel typically sells collective investment vehicles to customers through wholesale distributors and independent intermediaries. The asset classes are fixed income, equities, real assets, and multi-asset and solutions with fund performance usually measured against a benchmark or peer group. The institutional business typically sells its services to large insurance companies, fiduciary managers, OCIOs and pension funds. Aegon AM manages a full range of asset classes and manages the strategies against objectives, targets and risk profiles agreed with clients. It offers both absolute and relative return products. In the Netherlands, Aegon AM is a leading player in the Fiduciary business. Affiliates also source third-party business in areas where Aegon AM manages funds for Aegon insurers and retirement companies (approximately 12% of AuM). These funds have various legal structures and performance is usually measured against a benchmark or peer group. The main asset classes include fixed income, equities, real estate, and multi-asset. The Aegon and Transamerica general accounts are the third source of assets (approximately 23% of AuM). This consists of funds held on the balance sheet of Aegon's insurance companies to back policyholder liabilities, typically when the insurer has given the policyholder a guarantee. These assets are managed to match the insurers' liabilities. As a rule, general account assets are managed in a closed architecture structure, and the main asset classes are fixed income and real assets. Furthermore, Aegon AM managed the general account derivatives book of Aegon the Netherlands until the closing of the a.s.r partnership after which this activity was transitioned to a.s.r. Following the closure of the transaction with a.s.r., the assets managed by Aegon AM that previously related to Aegon the Netherlands’ General Account (EUR 17.8 billion) and Affiliates (EUR 24.4 billion) are now recorded as Third-party assets. Aegon AM has decided to further simplify its activities in Global Platforms to improve efficiency and profitability. Focus lies on three priorities: growth in real assets and alternative fixed income assets, being a recognized leader in responsible investing and helping partners with our core offerings to build market leading retirement and insurance platforms. As a result, Aegon AM will further rationalize its product set and has taken cost reduction measures. Competition Aegon AM competes with other asset management companies to acquire business from Aegon customers in the open- architecture parts of the affiliate business and from third parties. In the United States, Aegon AM focuses on offering investors core fixed income, alternative fixed income, equity, and real asset related strategies. It works directly with pension funds, insurance companies, family offices, endowments, and foundations as well as investment consultants within the institutional market. In the wholesale market, Aegon AM works as a sub-advisor with its insurance company affiliates and other partners to offer competitive and relevant strategies for its client base. It also works with investment consultants and other partners to offer products to third-party institutions. Primary competitors in the United States include Voya IM, BlackRock, Invesco, JP Morgan AM, Franklin Templeton, PGI, PIMCO, and PGIM. In continental Europe, Aegon AM focuses on offering investors core and alternative fixed income, equities, real estate, and multi-asset and solutions strategies to institutional and wholesale clients. In the Netherlands, Aegon AM also offers fiduciary services to institutional clients. In the third-party institutional market, it competes with domestic and global asset managers, as well as with fiduciary and balance sheet managers. Competition continues to be strong in the institutional market due to both the ongoing consolidation of pension funds and the growing service requirements of pension fund clients. Primary competitors in the Netherlands include BlackRock, Robeco, GSAM, Achmea, and Kempen van Lanschot. 375 Integrated Annual Report 2023 | Overview of Asset Management In the United Kingdom, Aegon AM focuses on offering investors fixed income, equities, and multi-asset & solutions strategies. It serves institutional clients and their advisors and is active in the wholesale market. Primary competitors in the United Kingdom include Abrdn, Aviva Investors, LGIM, Janus Henderson, Insight Investment, M&G, and Royal London. In mainland China, AIFMC focuses on Chinese equity, fixed income, multi-asset and money market strategies. It competes against a wide range of locally based asset managers including China Universal Asset Management, E Fund Management, Fullgoal Fund Management, and Yinhua Fund Management. The company’s products are distributed through banks, securities brokers, and digital platforms. In France, La Banque Postale Asset Management services private investors through La Banque Postale's retail banking network and with LFDE through independent advisors, representing LBPAM, LFDE, and Aegon AM-advised strategies. In the institutional market, it also offers investment strategies from Aegon AM to compete for affiliate and third-party insurance and pension clients with large local asset managers and specialized international competitors. In France, primary competitors include Amundi Asset Management, AXA Investment Management, BNP Paribas Investment Partners, Carmignac and Edmond de Rothschild. Regulation and supervision Regulation of asset management companies in general differs to that of insurers. Aegon AM's local operating entities are regulated by their local regulators, most notably the Dutch Authority for the Financial Markets (AFM) (conduct of business supervision) and the DNB (prudential supervision) for Dutch-based entities, the Financial Conduct Authority (FCA) for Aegon Asset Management UK plc, and the Securities & Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC) for the US-based entities. Aegon Asset Management UK is also regulated by the SEC for its activities in the US market. From a regulatory perspective, the asset management activities of the US-based entities of Aegon AM in the United States do not fall directly under the responsibility of Aegon Asset Management Holding B.V., as these entities are subsidiaries of Transamerica Corporation. 376 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Risk factors Aegon Ltd. Aegon faces numerous risks, some of which risks may arise from internal factors, such as failures of compliance systems and other operational risks. Other risks may arise from external factors, such as developments in financial markets, the business and/or political environment, economic trends and regulations. Any of the risks described below, whether internal or external, may materially and adversely affect the Company’s operations, its earnings, the value of its investments, the sale of certain products and services or its ability to fulfil its obligations in respect of securities issued or guaranteed by it. The market price of Aegon securities could decline due to any of the risks described in this section and investors could lose some or all the value of their investments in Aegon securities. Additional risks of which Aegon is not presently aware could also materially and adversely affect its operations and share price. As with all businesses, Aegon is inherently exposed to risks that may only become apparent with the benefit of hindsight. This chapter groups the risk factors into different categories based on the origin of the risk, while recognizing that the identified risk factor can have broader consequences, e.g. developments on financial markets, impact of policyholder behavior and development in informational technology systems and tools. The categories used are: 1) financial risks, 2) underwriting risks, 3) operational risks, 4) political, regulatory and supervisory risks, 5) legal and compliance risks, and 6) risks relating to Aegon's common shares. Within each category, the most material risk factors are presented first. The order in which the remaining risk factors are presented is not necessarily an indication of the likelihood of occurrence or the potential magnitude of the consequences of the materialization of risks, as that can rarely be determined with any degree of certainty. Furthermore, risks with a low likelihood can have a large impact should they materialize. Summary The risk factors cover the following topics in the designated categories: 1. Financial risks • Rapidly rising interest rates • Sustained low or negative interest rate levels • Disruptions in the global financial markets and general economic conditions • Higher inflation • Illiquidity of certain investment assets • Credit risk, declines in value and defaults in Aegon’s debt securities, private placements, mortgage loan portfolios and other instruments or the failure of certain counterparties • Decline in equity markets • Downturn in the real estate market • Default of a major market participant • Failure by reinsurers to which Aegon has ceded risk • Downgrade in Aegon’s credit ratings • Fluctuations in currency exchange rates • Unsuccessful management of derivatives • Subjective valuation of Aegon’s investments, allowances and impairments 2. Underwriting risks • Differences between actual claims experience/underwriting and reserve assumptions • Losses on products with guarantees due to volatile markets • Restrictions on underwriting criteria and the use of data • Unexpected return on offered financial and insurance products • Reinsurance may not be available, affordable, or adequate • Catastrophic events 3. Operational risks • Competitive factors • Difficulty in managing the company's acquisitions and divestments • Difficulties in distributing and marketing products through its current and future distribution channels. • Inability to adapt to and apply new technologies • Failure of data management and governance • Epidemics or pandemics 377 Integrated Annual Report 2023 | Risk factors Aegon Ltd. • Unsuccessful in managing exposure to climate risk and adequately adapting investment portfolios • Unidentified or unanticipated risk events • Failure of Aegon’s information technology or communications systems • Computer system failure or security breach • Breach of data privacy or security obligations • Inaccuracies in econometric, financial, or actuarial models, or differing interpretations of underlying methodologies • Inaccurate, incomplete or unsuccessful quantitative models, algorithms or calculations • Issues with third party providers, including events such as bankruptcy, disruption of services, poor performance, non- performance, or standards of service level agreements not being upheld • Inability to attract and retain personnel 4. Political, regulatory and supervisory risks • Requirement to increase technical provisions and/or hold higher amounts of regulatory capital as a result of changes in the regulatory environment or changes in rating agency analysis • Political or other instability in a country or geographic region • Changes in accounting standards • Inability of Aegon’s subsidiaries to pay dividends to Aegon Ltd. • Risks of application of intervention measures 5. Legal and compliance risks • Unfavorable outcomes of legal and arbitration proceedings and regulatory investigations and actions • Changes in government regulations in the jurisdictions in which Aegon operates • Increased attention to ESG matters and evolving ESG standards and requirements • Tax risks • Difficulty to effect service of process or to enforce judgments against Aegon in the US • Inability to manage risks associated with the reform and replacement of benchmark rates • Inability to protect intellectual property 6. Risks relating to Aegon's common shares • Volatility of Aegon’s share price • Offering of additional common shares in the future • Significant influence of Vereniging Aegon over Aegon’s corporate actions • Currency fluctuations • Influence of Perpetual Contingent Convertible over the market price for Aegon’s common shares Financial risks Rapidly rising interest rates may adversely affect Aegon’s profitability and available liquidity. Aegon uses derivative instruments to help manage interest rate risk. In periods of rapidly rising rates Aegon is required to post more collateral under these derivative contracts, which can cause a strain on liquidity, as experienced since 2022. In addition, rapidly rising interest rates can cause policy loans, surrenders and withdrawals to increase. This activity may result in cash payments by Aegon requiring the sale of invested assets at a time when the prices of those assets are affected adversely by the increase in market interest rates. This may result in realized investment losses. These cash payments to policyholders also result in a decrease in total assets. Early withdrawals may also impact the CSM which results in lower future CSM releases and as such lower future net results. Sustained low or negative interest rate levels may adversely affect Aegon’s profitability and shareholders’ equity. Aegon is exposed to interest rate risk as both its assets and liabilities are sensitive to movements in long- and short-term interest rates. During periods of decreasing interest rates, sustained low or even negative interest rates, Aegon may not be able to preserve profit margins in spread-based businesses due to the existence of minimum interest rate guarantees and minimum guaranteed crediting rates provided in policies. Investment earnings may be lower because the interest earnings on new fixed-income investments are likely to have declined with the market interest rates. A prolonged low or even negative interest rate environment may also result in a lengthening of maturities of the policyholder liabilities from initial estimates, due to lower 378 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon policy lapses and longer duration of annuities. In this context, negative interest rates have comparable but larger impacts than low but positive rates. Particularly during periods of low interest rates, in-force life insurance and annuity policies may be relatively more attractive to consumers due to built-in minimum interest rate guarantees, resulting in increased premium payments on products with flexible premium features and a higher percentage of insurance policies remaining in force year-to-year. The majority of assets backing the insurance liabilities are invested in fixed-income securities. Aegon, in managing its investments and derivative portfolio, considers a variety of factors, including the relationship between the expected duration of its assets and liabilities. However, if interest rates remain low or even negative, the yield earned upon reinvesting interest payments from current investments, or from their sale or maturity, may decline. Reinvestment at lower yields may reduce the spread between interest earned on investments and interest credited to some of Aegon’s products and accordingly profitability may decline. In addition, borrowers may prepay or redeem fixed maturity investments or mortgage loans in Aegon’s investment portfolio in order to borrow at lower rates. Aegon's ability to lower crediting rates on certain products to offset the decrease in spread may be limited by contractually guaranteed minimum rates or competitive influences. Depending on economic developments, interest rates for securities with shorter maturities may remain at low or even negative levels for a prolonged period. In such an environment, an anchored expectation of low inflation or deflation could further push down the longer end of the interest rate curve, which could have significant implications for Aegon’s profitability. Disruptions in the global financial markets and general economic conditions may affect, and could have material adverse effects on, Aegon’s businesses, profitability, liquidity and financial condition. Aegon’s profitability and financial condition may be materially affected by uncertainty, fluctuations or negative trends in general economic conditions, such as economic growth, levels of unemployment, consumer confidence, inflation and interest rate levels in the countries in which Aegon operates. Continuing global economic and geopolitical volatility (including the ongoing conflict between Ukraine and Russia, andthe war between Israel and Hamas), rising inflation and interest rates, for example, have caused significant volatility and disruption in the financial markets. Any disruptions or downturns in the global financial markets or general economic conditions may result in reduced demand for Aegon’s products as well as impairments and reductions in the value of the assets in Aegon’s general account, separate account, and company pension schemes. Aegon may also experience a higher incidence of claims and unexpected policyholder behavior such as unfavorable changes in lapse rates. Aegon’s policyholders may choose to defer or stop paying insurance premiums, which may impact Aegon’s businesses, profitability, cash flows and financial condition, and Aegon cannot predict with any certainty if or when such actions may occur. Governmental action in the United States, the Netherlands, the United Kingdom, the European Union and elsewhere to address market disruptions and economic conditions may impact Aegon’s businesses. Aegon cannot predict the effect that these or other government actions, including economic sanctions, as well as actions by the European Central Bank (ECB) or the US Federal Reserve may have on financial markets or on Aegon’s businesses, profitability, cash flows and financial condition. Higher inflation may adversely affect Aegon's business plans and strategy and the profitability of its business. The major global economies have experienced elevated levels of inflation in recent years. It is driven by many factors, such as supply chain disruption, energy and commodity costs. While it remains uncertain whether inflation increases are transitionary or lasting, central banks have increased interest rates and adjusted monetary policies to combat inflation. A high inflation environment can adversely affect Aegon directly through higher claims and higher expenses or through broader macro-economic impacts that are associated with high inflation, such as a reduction to the market value of assets. Certain products Aegon offers have a direct or very strong link to inflation, most notably index linked pension products. Other products have a correlation to inflation over the longer term, such as long-term care insurance products. It is Aegon's practice to hedge the indexation of pension products but it is not possible to hedge the inflation associated with long-term care insurance products as no instrument exists to match this risk. Aegon mitigates this risk by close management of claims costs and benefits in the United States. 379 Integrated Annual Report 2023 | Risk factors Aegon Ltd. Operating expenses have a strong correlation with inflation (wage and price inflation). An increase in observed inflation may lead to increased expenses and a lower earnings if Aegon is unable to offset the expense of inflation through expense savings initiatives. Higher inflation may have broader economic impacts on asset valuations and economic activity, which will adversely impact Aegon’s business plans and strategy and its profitability. Illiquidity of certain investment assets may prevent Aegon from selling investments at fair prices in a timely manner and Aegon’s access to external financing sources may be constrained under certain circumstances. Aegon must maintain sufficient liquidity to meet short-term cash demands under normal circumstances, as well as in crisis situations. Liquidity risk is inherent in many of Aegon’s businesses. Each asset purchased and liability (e.g. insurance products) sold has unique liquidity characteristics. Some liabilities can be surrendered, while some assets, such as privately placed loans, mortgage loans, real estate and limited partnership interests, are to some degree illiquid. In depressed markets, Aegon may be unable to sell or buy significant volumes of assets at quoted prices. Any security Aegon issues in significant volume may be issued at higher financing costs if funding conditions are impaired. The necessity to issue securities can be driven by a variety of factors; for instance, Aegon may need liquidity for operating expenses, debt servicing and the maintenance of capital levels of insurance subsidiaries. If impaired funding conditions were to persist, Aegon may need to sell assets substantially below the prices at which they are currently recorded to meet its insurance obligations. Aegon makes use of bilateral and syndicated credit facilities to support liquidity requirements and meet payment obligations under adverse (market) conditions. An inability to access these credit facilities, for example due to non-compliance with conditions for borrowing or the default of a facility provider under stressed market circumstances, could have an adverse effect on Aegon’s ability to meet liquidity needs and to comply with contractual and other requirements. Aegon’s derivatives transactions require Aegon to provide collateral against declines in the fair value of these contracts. Volatile financial markets may significantly increase requirements to provide collateral and adversely affect its liquidity position. Further, a downgrade of Aegon’s credit ratings may also result in additional collateral requirements. Aegon’s investments are subject to credit risks, decline in value and defaults in debt securities, private placements, mortgage loan portfolios and other instruments held in Aegon’s general and separate accounts, or the failure of certain counterparties, may have a material adverse effect on Aegon’s businesses, profitability, cash flows and financial condition. Credit risk is the risk of loss resulting from the default by, or failure to meet contractual obligations of, issuers and counterparties. Aegon also considers credit risk to include spread risk, that is, a decline in the value of a bond due to a general widening of credit spreads. For general account products, Aegon typically bears the risk for investment performance equalling the return of principal and interest on fixed income instruments. Aegon is exposed to credit risk on its general account fixed-income portfolio (debt securities, mortgages, consumer loans and private placements), over-the-counter ("OTC") derivatives and reinsurance contracts. In addition, financial institutions acting as a counterparty on derivatives may not fulfill their obligations. Default by issuers and counterparties on their financial obligations may be due to, among other things, bankruptcy, lack of liquidity, or operational failures, and any collateral or security they provide may prove inadequate to cover their obligations at the time of the default. Losses in excess of predicted losses due to any such default or series of defaults by issuers or counterparties may have a material adverse effect on Aegon’s profitability and financial condition. In addition, Aegon is indirectly exposed to credit risk on the investment portfolios underlying separate account liabilities. Changes to credit risk can decrease the value of fixed interest assets in the separate accounts. Reduced separate account values will decrease fee income and may accelerate DPAC amortization. In addition, certain separate account products sold in the United States include guarantees that protect policyholders against some or all the downside risks in their separate account portfolios. Revision of assumptions might also affect the DPAC amortization schedule. These factors may have a material adverse effect on Aegon’s profitability and financial position. Aegon’s investment portfolio holds government bonds, including US Treasury, agency and state bonds, other government- issued securities and corporate bonds. Especially in a weak economic environment Aegon may incur significant investment impairments due to defaults and overall declines in the capital markets. Defaults or other reductions in the value of these securities and loans may have a material adverse effect on Aegon’s businesses, profitability, cash flows and financial condition. 380 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon A decline in equity markets may adversely affect Aegon’s profitability and shareholders' equity, sales of savings and investment products, and the value of assets under management. Aegon and its customers run the risk that the market value of their equity investments can decline. Exposure to equity markets exists in both assets and liabilities. Asset exposure exists through direct equity investment where Aegon bears all or most of the volatility in returns and investment performance risk. Equity market exposure is also present in policyholders’ accounts for insurance and investment contracts (such as variable annuities, unit-linked products, and mutual funds) where funds are invested in equities. Although most of the risk remains with the policyholder, guarantees within certain products may transfer some or all of this risk to Aegon. Lower investment returns also reduce the asset management and administration fee that Aegon earns on the asset balance in these products, and prolonged investment under-performance may cause existing customers to withdraw funds and potential customers not to grant investment mandates. Some of Aegon’s insurance and investment contract businesses have minimum return or accumulation guarantees, which require Aegon to establish reserves to fund these future guaranteed benefits when equity market returns do not meet or exceed these guarantee levels. Aegon’s reported results under IFRS are also impacted if certain insurance and/ or investments contracts become onerous which decreases the reported net result. Volatile or poor market conditions may also significantly reduce the demand for some of Aegon’s savings and investment products, which may lead to lower sales and reduced profitability. A downturn in the real estate market may adversely impact valuations and cash flows. Aegon has exposure to the real estate market in the United States through commercial mortgage loans. Aegon also has an indirect exposure to the residential real estate market in the Netherlands through its shareholding in a.s.r, via the AMVEST funds and residential mortgages. Risks for Aegon in the United States and indirectly in the Netherlands in the event of a downturn in the real estate market include lower returns or valuation losses on its mortgage portfolio, lower real estate valuations, lower margins due to higher prepayment in the mortgage portfolio in the event of lower interest rates and increased payment defaults. The default of a major financial market participant and systemic risk may disrupt the markets and affect Aegon. The failure of a sufficiently large and influential financial market participant may disrupt securities markets or clearing and settlement systems in Aegon’s markets. This may cause market declines or volatility. Such a failure may lead to a chain of defaults that may adversely affect Aegon and Aegon’s contract counterparties. In addition, such a failure may impact future product sales as a potential result of reduced confidence in the insurance industry. The default of one or more large international financial institutions, which may result in disruption or termination of their cash, custodial and/ or administrative services, may also have a material adverse impact on Aegon’s ability to run effective treasury and asset management operations. Even the perceived lack of creditworthiness of a government or financial institution (or a default by any such entity) may lead to market-wide liquidity problems and losses or defaults. This risk is sometimes referred to as 'systemic risk' and may adversely affect financial intermediaries, such as clearing members or futures commissions merchants, clearing houses, banks, securities firms and exchanges with which Aegon interacts on a daily basis and financial instruments of governments in which Aegon invests. Systemic risk could have a material adverse effect on Aegon’s ability to raise new funds and on its business, financial condition, profitability, liquidity and/or prospects. Reinsurers to which Aegon has ceded risk may fail to meet their obligations. Aegon’s insurance subsidiaries cede premiums to other insurers under various agreements that cover individual risks, group risks or defined blocks of business, on a co-insurance, yearly renewable term, excess or catastrophe excess basis. The purpose of these reinsurance agreements is to spread the risk and offset the effect of losses. The amount of each risk retained depends on an evaluation of the specific risk, which is subject, in certain circumstances, to maximum limits based on the characteristics of coverage. Under the terms of the reinsurance agreements, the reinsurer agrees to reimburse for the ceded amount in the event a covered claim is paid. However, Aegon’s insurance subsidiaries remain liable to their policyholders for ceded insurance if any reinsurer fails to meet the obligations assumed by it. A bankruptcy or insolvency or inability of any of Aegon’s reinsurance counterparties to satisfy its obligations may have a material adverse effect on Aegon’s financial conditions and results of operations. 381 Integrated Annual Report 2023 | Risk factors Aegon Ltd. A downgrade in Aegon’s credit ratings may increase policy surrenders and withdrawals, adversely affect Aegon's relationships with distributors, and negatively affect Aegon’s results of operations. Claims-paying ability and financial strength ratings are factors in establishing the competitive position of insurers. A rating downgrade (or a change in outlook indicating the potential for such a downgrade) of Aegon or any of its rated insurance subsidiaries may, among other things, materially increase the number of policy surrenders and withdrawals by policyholders of cash values from their policies. Aegon cannot predict what actions rating agencies may take, or what actions Aegon may take in response to the actions of rating agencies. As with other companies in the financial services industry, Aegon’s credit ratings may be downgraded at any time and without notice by any rating agency. Withdrawals by policyholders may require the sale of invested assets, including illiquid assets, at a price that may result in realized investment losses. These cash payments to policyholders would result in a decrease in total invested assets and a decrease in net result. Among other things, early withdrawals may also impact the CSM, which in turn results in lower future CSM releases and as such lower future net results. Aegon has experienced downgrades and negative changes to its outlook in the past and may experience rating and outlook changes in the future. A downgrade or potential downgrade, including changes in outlook, may result in higher funding costs on future long-term debt funding transactions and/or affect the availability of funding in the capital markets and lead to increased fees on credit facilities. In addition, a downgrade may adversely affect relationships with broker-dealers, banks, agents, wholesalers and other distributors of Aegon’s products and services, which may negatively impact new sales and adversely affect Aegon’s ability to compete. A downgrade of Aegon’s credit ratings may also affect its ability to obtain reinsurance contracts at reasonable prices or at all. See the "Capital and liquidity management" section for Aegon’s current credit ratings. Fluctuations in currency exchange rates may affect Aegon’s financial condition and reported results of operations. As an international group, Aegon is subject to foreign currency translation risk. At a local level, assets allocated to equity are kept in local currencies to the extent shareholders’ equity is required to satisfy regulatory and Aegon’s self-imposed capital requirements. Therefore, currency exchange rate fluctuations may affect the level of Aegon’s consolidated shareholders’ equity as a result of translation of the equity of Aegon’s subsidiaries into euro, Aegon’s reporting currency. Aegon holds the remainder of its consolidated capital base (capital securities, subordinated and senior debt) in various currencies in amounts that are targeted to correspond to the book value of Aegon’s business units. This balancing is intended to mitigate currency translation impacts on equity and leverage ratios. Foreign currency exposure also exists when policies are denominated in currencies other than Aegon’s functional currency. Currency risk in the investment portfolios backing insurance and investment liabilities is managed using asset liability matching principles. Aegon may also hedge proceeds from divestments or the foreign exchange component of expected dividends from its principal business units that maintain their equity in currencies other than the euro. To the extent the foreign exchange component of proceeds from divestments or the expected dividends is not hedged, or actual dividends vary from expected, Aegon’s net result and shareholders’ equity may fluctuate. As Aegon has significant business segments in the Americas and in the United Kingdom, the principal sources of exposure from currency fluctuations are from the differences between the US dollar and the euro and between the UK pound and the euro. Aegon may experience significant changes in net result and shareholders’ equity because of these fluctuations. Aegon may be unable to manage asset liability management risks successfully through derivatives. Aegon is exposed to changes in the fair value of its investments, as a result of the impact of interest rate, equity markets and credit spread changes, currency fluctuations and changes in mortality and longevity. Aegon uses common financial derivative instruments, such as swaps, options, futures, and forward contracts, to hedge some of the exposures related to both investments backing insurance products and its own borrowings. Aegon may not be able to manage these asset liability management risks associated with these activities successfully through the use of derivatives. In addition, a counterparty may fail to honor the terms of its derivatives contracts with Aegon. In addition clearing members and clearing houses may terminate their derivatives contracts with Aegon. Aegon’s inability to manage risks successfully through derivatives, a counterparty’s failure to honor Aegon’s obligations or a systemic risk that is transmitted from counterparty to counterparty may each have a material adverse effect on Aegon’s businesses, net result and financial condition. 382 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Valuation of Aegon’s investments, allowances and impairments is subjective, and discrepant valuations may adversely affect Aegon’s net result and financial condition. The valuation of many of Aegon’s financial instruments is based on subjective methodologies, estimations, and assumptions. Changes to investment valuations may have a material adverse effect on Aegon’s net result and financial condition. In addition, the determination of the amount of allowances and impairments taken on certain investments and other assets is subjective and based on assumptions, estimations and judgments that may not reflect or correspond to Aegon’s actual experience, any of which may materially impact Aegon’s net result or financial condition. Underwriting risks Aegon’s reported results of operations and financial condition may be affected by differences between actual claims experience and underwriting and reserve assumptions both due to incurred gains/losses and from potential changes in best estimate assumptions that are used to value insurance liabilities. There is a risk that the pricing of Aegon’s products turns out to be inadequate if the assumptions used for pricing do not materialize. Aegon’s earnings depend significantly on the extent to which actual claims experience is consistent with the assumptions used in setting the prices for Aegon’s products and the extent to which the established technical provisions for insurance liabilities, both under IFRS and statutory reporting, prove to be sufficient. If actual claims experience is less favorable than the underlying assumptions used in establishing such liabilities, Aegon’s net result would be reduced. Furthermore, if less favorable claims experience became sustained, Aegon may be required to change its best estimate assumptions with respect to future experience, potentially increasing the technical provisions for insurance liabilities, which may reduce Aegon’s net result and solvency ratio. In addition, under IFRS17 the Contractual Service Margin ("CSM"), established on transition or when writing new business represents the unearned profit that the company expects to earn in the future. If the assumptions relating to this future profitability (such as future claims, investment net income and expenses) are not realized, this can lead to changes in the CSM, which in turn could change future profitability and if the CSM turns negative trigger onerous contracts leading to an immediate loss. This may have a material adverse effect on Aegon’s results of operations and financial condition. Sources of underwriting risk include policyholder behavior (such as lapses or surrender of policies), policy claims (such as mortality and morbidity) and expenses. In most cases, the expectations for these risks are used to calculate the technical provisions so the main risk is that the realizations turn out different than what was expected. For some product lines, Aegon is at risk if policy lapses increase, as sometimes Aegon is unable to fully recover up-front sales expenses despite the presence of commission recoveries or surrender charges and fees. In addition, some policies have embedded options which at times are more valuable to the client if they stay (lower lapses) or leave (higher lapses), which may result in losses to Aegon’s businesses. Aegon sells certain types of policies such as term life insurance and accident insurance, whose profitability is at risk if mortality or morbidity increases. Aegon also sells certain other types of policies, such as annuity and LTC insurance products, that are at risk if mortality decreases (longevity risk). For example, certain current annuity products, as well as products sold in previous years, have seen their profitability deteriorate as longevity assumptions have been revised upward. Despite the disruption caused by the COVID-19 pandemic, it remains likely for the long-term trend toward increased longevity to continue, such that Aegon’s annuity products may continue to experience adverse effects due to longer expected benefit payment periods. Aegon is also at risk if expenses are higher than assumed. Losses on Aegon’s products with guarantees due to volatile markets that may adversely affect its results of operations, financial condition or liquidity. Some products, particularly Aegon’s variable annuity products in the United States include death benefit guarantees, guarantees of minimum surrender values or income streams for stated periods or for life, which may be more than account values. These guarantees are designed, among other things, to protect policyholders against downturns in equity markets and interest rates. The value of the guarantees depends on market prices of such products. Failure to re-price the products following a fall in interest rates or a move into more volatile markets could result in Aegon writing business at a loss and potentially writing higher volumes of loss making business if competitors re-price their products. Alternatively, if competitors re-price their products on aggressive pricing terms, then Aegon may be pressured to re-price with less favorable terms than it is willing to take without the pressure. Each of these circumstances may adversely affect Aegon’s results of operations, financial condition or liquidity. Restrictions on underwriting criteria and the use of data may adversely impact Aegon’s results of operations. Some jurisdictions impose restrictions on particular underwriting criteria, such as gender or race, or use of genetic test results, for determination of premiums and benefits of insurance products. Such restrictions, now or in the future, could adversely impact Aegon’s results of operations if it is unable to take into consideration some or all factors that potentially bear correlation 383 Integrated Annual Report 2023 | Risk factors Aegon Ltd. with risk. Further developments in underwriting, such as automation and use of additional types and sources of data, may also be affected by future regulatory developments regarding privacy and other restrictions with respect to the use of personal data. Aegon's products may not achieve expected returns and Aegon may be confronted with litigation and negative publicity. Aegon may face lawsuits from customers and experience negative publicity if Aegon’s products fail to perform as expected, regardless of the suitability of products for customers or the adequacy of the disclosure provided to customers by Aegon and by the intermediaries who distribute Aegon’s products. Products that are less well understood and that have a lower performance track record may be more likely to be the subject of such lawsuits. Any such lawsuits, court judgments and regulatory fines may have a material adverse effect on Aegon’s results of operations, corporate reputation, and financial condition. Reinsurance may not be available, affordable, or adequate to protect Aegon against losses. As part of Aegon’s overall risk and capital management strategy, Aegon purchases reinsurance for certain risks underwritten by Aegon’s various business segments. Market conditions beyond Aegon’s control determine the availability and cost of the reinsurance protection Aegon purchases. In addition, interpretations of terms and conditions may differ over time from anticipated coverage as contracts extend for decades, which may lead to denials of coverage and potentially protracted litigation, which may lead to Aegon incurring losses. Catastrophic events, which are unpredictable by nature, may result in material losses and abruptly and significantly interrupt Aegon’s business activities. Aegon’s results of operations and financial condition may be adversely affected by volatile natural and man-made disasters such as hurricanes, windstorms, earthquakes, terrorism, cyber-crime, riots, wars, fires and explosions, pandemics, and other catastrophes. Over the past several years, the presumed effects of climate change have started to become noticeable in the form of more extreme weather patterns, adding to the unpredictability, increased intensity and frequency of natural disasters in certain parts of the world and creating additional uncertainty as to future trends and exposure. Aegon is also exposed to the risk of epidemics or pandemics occurring in one or more of the countries in which Aegon operates or globally. For instance, Aegon can be impacted through higher mortality rates in the countries in which it operates and through lower sales and higher lapses on its products due to limitations on customer interactions, pressure on customer income and increased uncertainty. Such events may lead to considerable financial losses to Aegon’s businesses. These catastrophic events may also lead to adverse market movements which increase the adverse impacts to Aegon’s financial position. For instance, the prices and credit quality of investments can be impacted. In addition, monetary policy measures from central banks can result in fluctuations in interest rates, as Aegon recently experienced in a post lock-down world combined with the effects of the war in Ukraine. Furthermore, natural disasters, pandemics, terrorism, civil unrest, military actions, acts of war and fires may disrupt Aegon’s operations and result in significant loss of property, key personnel, and information about Aegon and its clients. If its business continuity plans have not included effective and sufficient contingencies for such events, Aegon may also experience business disruption and damage to its corporate reputation and financial condition. Operational risks Competitive factors may adversely affect Aegon’s market share and profitability. Competition in Aegon’s business segments is based on, among other things, service, product features, price, commission structure, financial strength, claims paying ability, ratings, and name recognition. Aegon faces intense competition from a large number of other insurers, as well as non-insurance financial services companies such as banks, broker-dealers and asset managers, for individual customers, employers, other group customers, and agents and other distributors of insurance and investment products. Consolidation in the global financial services industry can enhance the competitive position of some of Aegon’s competitors by broadening the range of their products and services and increasing their distribution channels and their access to capital. New competitors backed by private equity investors may lead to further pressure on Aegon's margins. In addition, development of alternative distribution channels for certain types of insurance and securities products, including use of digital technologies and platforms, may result in increasing competition as well as pressure on margins for certain types of products. Traditional distribution channels are also challenged by a ban on sales-based commissions in some countries. These competitive factors may result in increased pricing pressures on Aegon's products and services, particularly as competitors seek to win market share. This may harm Aegon’s ability to maintain or increase profitability. Adverse market and economic conditions can be expected to result in changes to the competitive landscape. Financial distress experienced by financial services industry participants as a result of weak economic conditions and newly imposed regulations may lead to acquisition opportunities. In addition, the competitive landscape in which Aegon operates may 384 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon be affected by government-sponsored programs or actions taken in response to, for instance, dislocations in financial markets. Aegon’s ability or that of Aegon’s competitors to pursue such opportunities may be limited due to lower earnings, reserve increases, capital requirements or a lack of access to debt capital markets and other sources of financing. Such conditions may also lead to changes by Aegon or Aegon’s competitors in product offerings and product pricing that may affect Aegon and Aegon’s relative sales volumes, market shares and profitability. Aegon may have difficulty managing its operations, and Aegon may not be successful in acquiring new businesses or divesting existing operations. Over time, Aegon has made a number of acquisitions and divestments around the world and it is possible that Aegon may make further acquisitions and divestments in the future. Acquisitions and divestments involve risks that may adversely affect Aegon’s results of operations and financial condition. These include: the potential diversion of financial and management resources from existing operations; difficulties in assimilating or disentangling operations, technologies, products and personnel; significant delays in completing the integration or disentangling of operations; the potential loss of key employees or customers; and potential losses from resulting litigation and tax and accounting issues. In addition, expansion into new and emerging markets may involve heightened political, legal and regulatory risks, such as discriminatory regulation, nationalization or expropriation of assets, price controls and exchange controls. Aegon’s acquisitions may result in additional indebtedness, costs, contingent liabilities, and impairment expenses related to goodwill and other intangible assets. Acquisitions may also have a dilutive effect on the ownership and voting percentages of existing shareholders if shares are used as consideration. Divestments of existing operations may result in Aegon assuming or retaining certain contingent liabilities. Aegon may not be able to divest assets within the time or at the price planned. Certain assets may prove to be organized within the business in such a way as to make divestment too complex and/or uneconomical. All these factors may adversely affect Aegon’s businesses, results of operations and financial condition. There can be no assurance that Aegon will successfully identify suitable acquisition candidates or buyers for operations to be divested or that Aegon will properly value acquisitions or divestments. Aegon is unable to predict whether or when any prospective acquisition candidate or buyer for operations to be divested will become available, or the likelihood that any transaction will be completed once negotiations have commenced. Aegon may experience difficulties in distributing and marketing products through its current and future distribution channels. Although Aegon distributes its products through a wide variety of distribution channels, Aegon’s ability to market its products could be affected if key relationships are interrupted. Distributors may elect to reduce or terminate their distribution relationship with Aegon due to adverse developments in its (or their) business. Further, key distribution partners may also merge or change their business models in ways that affect how Aegon’s products are sold, or new distribution channels could emerge and adversely impact the effectiveness of its current distribution efforts. When Aegon’s products are distributed through unaffiliated firms, Aegon may not always be able to monitor or control the manner of their distribution despite its compliance training and programs. If Aegon’s products are distributed by such firms in an inappropriate manner, or to customers for whom they are unsuitable, Aegon may suffer reputational and other harm to its business. Aegon may be unable to adapt to and apply new technologies. New technologies are transforming the insurance industry. New technologies include but are not limited to communication channels, automation, artificial intelligence and machine learning, additional processing platforms and cloud services, data analytics and distributed ledger technology. These technologies are changing the way insurance is distributed and sold. They are also changing the way insurers manage their businesses and the skills they need in their workforces. Furthermore, the new technologies are influencing customer and consumer demands. Technology makes it easier to move into new markets. This increases competition, not just among peers, but also from new competitors and disruptors. An inability to adapt and apply these technologies quickly, and in a controlled manner may impact Aegon’s competitive position, and its ability to maintain profitability, and may adversely affect Aegon’s future financial condition and results of operations. Failure of data management and governance can result in regulatory and reputational risk as well as missed business opportunities. Data is essential for Aegon’s operational performance. However, much of the data held by Aegon is subject to various legal, regulatory and contractual restrictions. To be able to benefit from the data that Aegon holds, areas like data management and governance are of key importance. Most internal processes and customer interactions are dependent on accessible, reliable, 385 Integrated Annual Report 2023 | Risk factors Aegon Ltd. and compliant data practices and operations. If Aegon fails to adequately execute on these obligations, it faces potential legal, regulatory, contractual and reputational risks. Aegon also must endeavor to obtain adequate data rights to be able to execute its business strategy. Failure to do so will expose it to additional legal risks, including litigation risks. Aegon may be impacted by epidemics or pandemics. Aegon's operations are exposed to the risk of an epidemic or a pandemic – such as Asian flu, SARs or COVID-19 – occurring in one or more of the countries in which it operates or globally. If the health of a significant number of employees or key functions is compromised or internal controls need to be executed in an atypical way, these could have an impact on core business processes, service levels to customers, and the effectiveness of the control environment. In addition, Aegon faces operational risks related to continued working from home and/or remote working by Aegon's workforce, such as additional remote access to company information which could increase information security risk. Also, Aegon can be impacted via its relationships with third parties. These third parties can also be impacted by an epidemic or pandemic with consequential impacts on Aegon such as disruption in service. The described risks may directly or indirectly impact Aegon’s financial health and its ability to generate capital in the medium to long term. Aegon may not be successful in managing its exposure to sustainability and climate risk and adequately adapting its investment portfolios for the transition to a low-carbon economy. Climate change is a long-term risk associated with high uncertainty regarding timing, scope and severity of potential impacts. Climate risks can be grouped into physical risks and transition risks. Physical risks relate to losses from overall climate changes (i.e. changing weather patterns and sea level rise) and acute climate events (i.e. extreme weather and natural disasters). These physical risks not only impact property & casualty (P&C) insurance through increased claims, but also potentially life insurance, for instance through higher-than-expected mortality rates. Losses can also follow from credit risk and collateral linked to Aegon’s mortgage portfolio. From a physical risk standpoint, Aegon is exposed to mortality risk and mortgage underwriting risks. Beyond insured losses, climate change may have disrupting and cascading effects on the wider environment and economy and may lead to adverse market movements – prices and credit quality of investments and defaults on investments – and monetary policy measures resulting in lower interest rates. Transition risks are those arising from the shift to a low-carbon economy. These risks are a function of policy, regulatory and economic uncertainty, including political, social and market dynamics and technological innovations. Transition risks can affect the value of assets and investment portfolios. Furthermore, Aegon may be unable to, or may be perceived as not taking sufficient action to, adjust to environmental and sustainability expectations or goals. For more information, see our risk factor titled "Increased attention to ESG matters may subject Aegon to additional costs or risks or otherwise adversely impact Aegon businesses. Aegon may not be able to meet evolving ESG standards and requirements, or may fail to meet its sustainability and ESG-related goals and targets." Physical and transition risks may impact our investment performance, as well as our business operations. For more information, please see our disclosures in the section titled "Task Force on Climate-related Financial Disclosures. Linked to both the physical and the transition risks, there could also be litigation and reputational risks following from (being perceived to) not fully considering or responding to the impacts of climate change, or not providing appropriate disclosure of current and future risks, or not meeting Aegon's fiduciary duties. Aegon may not be able to fully predict or manage the financial risks stemming from climate change, resource depletion, environmental degradation and related social issues. The risks can relate both to Aegon and the companies in which it invests. Efforts that Aegon may take to reduce the Company's climate-related risks may be costly (including requiring us to forego certain business opportunities the Company may otherwise pursue) and may not be successful. Given the uncertainties related to climate change impacts and its long-term nature, it cannot be ruled out that climate change may have an adverse effect on Aegon’s businesses, results of operations and financial condition. Aegon’s risk management policies and processes may leave it exposed to unidentified or unanticipated risk events, adversely affecting its businesses, results of operations, and financial condition. Aegon has devoted significant resources to the implementation and maintenance of a comprehensive enterprise risk management framework. Nevertheless, it is possible that risks present in its business strategies and initiatives are not fully identified, monitored, and managed or that risks are not properly measured. Risk measurements often make use of historic data that may be inaccurate or may not predict future exposures. As a result, Aegon’s businesses, results of operations, and financial condition may be adversely affected. 386 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Failure of Aegon’s information technology or communications systems may result in a material adverse effect on Aegon’s businesses, results of operations, financial condition and corporate reputation. Any failure of or gap in the systems and processes necessary to support business operations and avoid and/or detect systems failure, fraud, information security failures, processing errors, cyber intrusion, loss of data and breaches of regulation may lead to a material adverse effect on Aegon’s results of operations and corporate reputation. In addition, Aegon must commit significant resources to maintain and enhance its existing systems in order to keep pace with applicable regulatory requirements, industry standards and customer preferences. If Aegon fails to maintain secure, compliant and well-functioning information systems, Aegon may not be able to rely on data for product pricing, compliance obligations, risk management and underwriting decisions. In addition, Aegon cannot assure investors or consumers that interruptions, failures or breaches in security of these processes and systems will not occur, or that if they do occur, that they can be timely detected and remediated. The occurrence of any of these events may have a material adverse effect on Aegon’s businesses, results of operations, financial condition and corporate reputation. A perceived or actual computer system failure or security breach of Aegon's IT systems or that of critical third parties may disrupt Aegon’s business, damage Aegon’s reputation and adversely affect Aegon’s results of operations, financial condition, and cash flows. Aegon relies heavily on its own computer and information systems and internet and network connectivity as well as those of third parties (collectively, "IT systems") to conduct a large portion of its business operations. This includes the need to securely store, process, transmit and dispose of confidential information, including personal information and confidental company information as well as trade secrets, financial and other confidental information relating to Aegon. In many cases this also includes transmission and processing to or through customers, business partners, (semi-) governmental agencies and third-party service providers. IT system failures, cyber-crime attacks or security or data privacy breaches may materially disrupt Aegon’s business operations, damage Aegon’s reputation, result in regulatory and litigation exposure (including class actions), investigation and remediation costs, and materially and adversely affect Aegon’s results of operations, financial condition and cash flows. The information security risk that Aegon faces includes the risk of malicious outside forces using public networks and other methods, including social engineering, ransomware and the exploitation of targeted offline processes, to attack Aegon’s IT systems and information, making it inaccessible to its intended users and potentially demanding ransom. It also includes inside threats, both malicious and accidental. For example, human error, bugs and vulnerabilities that may exist in Aegon's systems or software, unauthorized user activity and lack of sufficiently automated processing or sufficient logging and monitoring can result in improper information exposure or failure or delayed detection of such activity in a timely manner. Aegon also faces risk in this area due to its reliance in many cases on third-party systems, all of which may face cyber and information security risks of their own. Third-party administrators or distribution partners used by Aegon or its subsidiaries may not adequately secure their own IT systems or may not adequately keep pace with the dynamic changes in this area. Potential bad actors that target Aegon and applicable third parties may include, but are not limited to, criminal organizations, foreign government bodies, political factions, and others. In recent years, information security risk has increased due to a number of developments in how information systems are used, not only by companies such as Aegon, but also by society in general. Threats have increased in frequency and magnitude, and are expected to continue to increase, as criminals and other bad actors become more organized and employ more sophisticated techniques. At the same time companies increasingly make information systems and data available through the internet, mobile devices or other network connections to customers, employees and business partners, thereby expanding the attack surface that bad actors can potentially exploit. Aegon's partners and service providers continue working remotely, which creates additional opportunities for cybercriminals to launch social engineering attacks and exploit vulnerabilities in non- corporate IT environments resulting in an increased cybersecurity risk. The SEC and other regulators have also increased their focus on cybersecurity vulnerabilities and risks. The SEC adopted a rule in 2023 related to cybersecurity disclosures for Public Companies and the SEC has proposed rules regarding cybersecurity requirements that apply to registered investment advisors and funds. The adopted rule has had an impact to Aegon and the proposed rules are expected to have an impact to Aegon should they become effective as currently proposed. Large, global financial institutions such as Aegon, and their third-party service providers, have been, and will continue to be, subject to information security attacks for the foreseeable future. The nature of these attacks will also continue to be unpredictable, and in many cases may arise from circumstances or at third parties that are beyond Aegon’s control. Attackers are also increasingly using tools (including artificial intelligence) and techniques that are specifically designed to circumvent 387 Integrated Annual Report 2023 | Risk factors Aegon Ltd. controls, to evade detection and even to remove or obfuscate forensic evidence. As a result, Aegon may be unable to timely or effectively detect, identify, contain, investigate or remediate IT systems in response to future cyberattacks or security breaches. Especially if and to the extent Aegon fails to adequately invest in defensive infrastructure, timely response capabilities, technology, controls and processes or to effectively execute against its information security strategy, it may suffer material adverse consequences. To date the highest impact information security incidents that Aegon has experienced are believed to have been the result of e-mail phishing attacks targeted at Aegon’s business partners and customers. This in turn led to the unauthorized use of valid Aegon website credentials to engage in fraudulent transactions and improper data exfiltration. In addition, Aegon has faced other types of attacks, including, but not limited to, other types of phishing attacks, distributed denial of service (DDoS) attacks, technology implementation and update errors, various human errors, e-mail related errors, paper-based errors, exploitations of vulnerabilities and certain limited cases of unauthorized internal user activity, including activity between different Aegon country units. Like many other companies, Aegon could also be subject to malware, ransomware and similar types of attacks or intrusions. There is no guarantee that the measures that Aegon and its third-party service providers take will be sufficient to stop all types of attacks or mitigate all types of information security or data privacy risks. Aegon maintains cyber liability insurance to decrease the financial impact of cyber-attacks and information security events, subject to the terms and conditions of the policy. However, such insurance may not be sufficient to cover all applicable losses that Aegon may suffer. A perceived or actual breach of data privacy or security obligations may disrupt Aegon’s business, damage Aegon’s reputation and adversely affect financial conditions and results of operations. Pursuant to applicable laws, various government and semi-governmental and other administrative bodies have established numerous rules protecting the privacy and security of personal information and other confidential or sensitive information held by Aegon. Notably, certain of Aegon's businesses are subject to laws and regulations enacted by US federal and state governments, the EU, the UK and other non-US/EU/UK jurisdictions and/or enacted by various regulatory organizations relating to the privacy and/or information security of the information of customers, employees or others. Aegon’s EU operations and UK operations are mainly subjected to the EU and UK General Data Protection Regulation (EU GDPR and UK GDPR). In addition, in several Asian jurisdictions but also in Latin America where Aegon has activities, new privacy and information security laws and regulations have been enacted or existing legislation has been strengthened and updated. In the United States, the New York Department of Finance Services (NYDFS), pursuant to its cybersecurity regulation, requires financial institutions regulated by the NYDFS, including certain Aegon subsidiaries, to, among other things, satisfy an extensive set of minimum information security requirements, including but not limited to governance, management, reporting, policy, technology and control requirements. Other states have adopted similar, but not as stringent, cybersecurity laws and regulations as New York. In November 2023, NYDFS amended its Part 500 Cybersecurity Rules to adopt heightened information security requirements in relation to cybersecurity governance, cybersecurity risk assessments, incident reporting, and other requirements that apply to Aegon’s operations and will require further implementation effort for Aegon. Numerous other US state and federal laws also impose various information security and privacy related obligations with respect to various Aegon subsidiaries operating in the United States, including but not limited to the Gramm-Leach-Bliley Act and related state laws and implementing regulations (GLBA), the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Health Insurance Portability and Accountability Act (HIPAA), among many others. These laws generally provide for governmental investigative and enforcement authority, and in certain cases provide for private rights of action. Numerous other legislators and regulators with jurisdiction over Aegon's businesses are considering or have already enacted enhanced information security risk management and data (and data privacy) laws and regulations, with the overall number and scope of such laws and regulations continuing to increase every year. A number of Aegon’s subsidiaries are also subject to contractual restrictions with respect to the use and handling of the sensitive information of Aegon's clients and business partners. Aegon, and numerous of its systems, employees, third-party providers and business partners have access to, and routinely process, the personal information of consumers and employees. Aegon relies on a large number of processes and controls to protect the confidentiality, integrity and availability of personal information and other confidential information that is accessible to, or in the possession of, Aegon, its systems, employees and business partners. It is possible that an Aegon 388 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon or a third party's employee, contractor, business partner or system could, intentionally or unintentionally, inappropriately disclose or misuse personal or confidential information. Aegon’s data or data in its possession could also be the subject of an unauthorized information security attack. If Aegon fails to maintain adequate processes and controls or if Aegon or its business partners fail to comply with relevant laws and regulations, policies and procedures, misappropriation or intentional or unintentional inappropriate disclosure or misuse of personal information or other confidential information could occur. Such control inadequacies or non-compliance could cause disrupted operations and misstated or unreliable financial data, materially damage Aegon’s reputation or lead to increased regulatory scrutiny or civil or criminal penalties or (class action) litigation, which, in turn, could have a material adverse effect on Aegon’s business, financial condition and results of operations. In addition, Aegon analyzes personal information and customer data to better manage its business, subject to applicable laws and regulations and other restrictions. It is possible that additional regulatory or other restrictions regarding the use of such information may be imposed. Additional privacy and information security obligations have been imposed by various governments with jurisdiction over Aegon or its subsidiaries in recent years, and more obligations are likely to be imposed in the near future. Such restrictions and obligations, as well as the actual or perceived failure to comply with them, could have material impacts on Aegon’s business, financial conditions and results of operations. Inaccuracies in econometric, financial, or actuarial models, or differing interpretations of underlying methodologies, assumptions and estimates, could have a material adverse effect on Aegon’s business, results of operations and financial condition. Aegon uses econometric, financial, and actuarial models to measure and manage multiple types of risk, to price products and to establish and assess key valuations and report financial results. All these functions are critical to Aegon’s operations. Aegon has a model risk management framework in place to manage modeling risk. If, despite this framework, models, their underlying methodologies, assumptions and estimates, or their implementation and monitoring prove to be inaccurate, this could have a material adverse effect on Aegon’s business, results of operations and financial condition. Many of Aegon’s business units offer investment products that utilize quantitative models, algorithms or calculations that could experience errors or prove to be incorrect, incomplete or unsuccessful, resulting in losses for clients who have invested in such products and possible regulatory actions and/or litigation against Aegon and/or its affiliates. Aegon’s business units may utilize quantitative models, algorithms or calculations (whether proprietary or supplied by third parties) (Models) or information, or data supplied by third parties (Data) for the management of, or to assist in the management of, investment products offered to clients. Examples of such investment products include volatility-controlled funds, mutual funds, separately managed accounts, and other types of advisory accounts. Models and Data are used to construct sets of transactions and investments, to provide risk management insights, and may be used to assist in hedging investments. If Models and Data prove to be incorrect or incomplete, any decisions made, in whole or part, in reliance thereon expose the investment product to additional risks. For example, by utilizing Models or Data, certain investments may be bought at prices that are too high, certain other investments may be sold at prices that are too low, or favorable opportunities may be missed altogether. Similarly, any hedging based on faulty Models and Data may prove to be unsuccessful. The applicable investment product bears the risk that Models or Data used will not be successful and the product may not achieve its investment objective. Models can be predictive in nature. The use of predictive Models has inherent risks. For example, such Models may incorrectly forecast future behavior, leading to potential losses on a cash flow and/or a mark-to-market basis. In addition, in unforeseen or certain low-probability scenarios (often involving a market disruption of some kind), such Models may produce unexpected results, which can result in losses for an investment product. Furthermore, the success of relying on or otherwise using Models depends on a number of factors, including the validity, accuracy and completeness of the Model’s development, implementation and maintenance, the Model’s assumptions, factors, algorithms and methodologies, and the accuracy and reliability of the supplied historical or other Data. Models rely on, among other things, correct and complete Data inputs. If incorrect Data is entered into even a well-founded Model, the resulting information will be incorrect. However, even if Data is input correctly, Model prices may differ substantially from market prices, especially for securities with complex characteristics. Investments selected with the use of Models may perform differently than expected as a result of the design of the Model, inputs into the Model or other factors. In addition, if investment products offered by Aegon’s affiliates experience Model errors or use erroneous Data, this could result in regulatory actions and/or litigation brought against Aegon and/or its affiliates. 389 Integrated Annual Report 2023 | Risk factors Aegon Ltd. Issues with third party providers (outsourcing partners and suppliers), including events such as bankruptcy, disruption of services, poor performance, non-performance, or standards of service level agreements not upheld may adversely impact Aegon’s operational effectiveness and financial condition. As Aegon continues to focus on reducing expenses necessary to support its business, a key part of its operating strategy has been to outsource certain services that are important to its business. Aegon outsources certain information technology, business processes, finance and actuarial services, investment management services and policy administration operations to third party providers and may do so increasingly in the future. If Aegon fails to maintain an effective outsourcing strategy or if third party providers do not provide the core administrative, operational, financial, and actuarial services Aegon requires and anticipates, or perform as contracted, such as compliance with applicable laws and regulations, or suffer an information security or data privacy breach, Aegon may not realize the desired operational improvements, cost efficiencies or customers might experience lower service levels. In addition, Aegon may not be able to find an adequate alternative service provider, and instead experience financial loss, reputational harm, operational difficulties, increased costs, a loss of business and other negative consequences potentially impacting policy holders/customers. This could have a material adverse effect on Aegon’s financial condition. Aegon’s reliance on third party providers does not relieve Aegon of its responsibilities and requirements toward its policy holders/customers. Any failure or negligence by such third-party providers in carrying out their contractual duties may result in Aegon being subjected to liability and litigation. Any litigation relating to such matters could be costly and time-consuming, and the outcome would be uncertain. Moreover, any adverse publicity arising from such litigation, even if the litigation is not successful, could adversely affect Aegon’s reputation and distribution of its products. Finally, Aegon’s ability to receive services from third party providers based in different countries might be impacted by political instability, cultural differences, regulatory requirements or policies inside or outside of the countries within which Aegon has operations. As a result, Aegon’s ability to conduct its business might be adversely affected. Aegon may be unable to attract and retain personnel who are key to the business. As a global financial services enterprise, Aegon relies, to a considerable extent, on the quality of local management and personnel in the various countries in which Aegon operates. The success of Aegon’s operations is dependent, among other things, on Aegon’s ability to attract and retain highly qualified professional personnel. The right talent for critical positions and availability of required capabilities determines Aegon’s ability to deliver on its strategic objectives. Competition for key personnel in most countries in which Aegon operates is intense. Aegon competes for talent in areas such as digital, information technology, with companies in the consumer products, technology, financial sectors. Aegon’s success attracting and retaining key personnel is very much dependent on the competitiveness of the compensation and benefits package and flexibility for employees in the market in which it competes and the work environment it offers. In addition, Aegon may pursue acquisitions, divestitures, and other strategic initiatives from time to time, and such initiatives may disrupt Aegon's business, impact its morale and ability to preserve its culture, and negatively affect its ability to attract and retain personnel. Such initiatives can also make it more difficult for Aegon to attract, retain and motivate senior management and employees, and achieve Aegon's intended operational and financial goals. Political, Regulatory and Supervisory risks Aegon may be required to increase its technical provisions and/or hold higher amounts of regulatory capital as a result of changes in the regulatory environment or changes in rating agency analyses, which may impact Aegon’s financial condition and/or decrease Aegon’s returns on its products. Prudential regulatory requirements such as requirements with respect to the calculation of technical provisions, capital requirements, the eligibility of own funds and the regulatory treatment of investments may change. Such changes could require Aegon to increase technical provisions, hold higher amounts of regulatory capital and subject it to more stringent requirements with respect to investments and/or own funds. Important examples include changes to applicable capital requirements by the BMA, as group supervisor, or European Union and/or the interpretation thereof by the European Insurance and Occupational Pensions Authority ("EIOPA"), the National Association of Insurance Commissioners ("NAIC") in the United States or US state regulators, Prudential Regulatory Authority (‘PRA’), the Bermuda Monetary Authority ('BMA') in Bermuda, or other local regulators in jurisdictions in which Aegon operates. Aegon cannot predict specific proposals that might be adopted, or what impact, if any, such proposals or, if enacted, such laws may have on its businesses, results of operations, or financial condition. Prudential regulatory requirements apply not only to individual entities in the Aegon group but may additionally apply at group level or to part of the Aegon group. Consequently, those requirements may have different, and more or less impact depending on their scope. 390 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon The way such requirements are applied to groups like Aegon has an impact on the Aegon group’s capital position, as well as on the availability of capital at a group level. Changes to prudential regulatory requirements may have an impact on Aegon’s competitive position versus companies that are not subject to these or similar requirements at group level. As an example, Aegon’s group solvency ratio and surplus under the Bermuda solvency framework will be broadly in line with that under the Solvency II Regime during a transition period until the end of 2027. This includes the method to translate Transamerica’s capital position into the group solvency position. Changes to this methodology might have an impact on Aegon’s capital position. There are several important regulatory standards with respect to capital adequacy that apply to Aegon and are subject to change, which changes could impact Aegon’s financial condition and results: • Changes to BMA regulations such as the recent enhancements to the Regulatory Regime announced during 2023 will impact the Group Solvency Position after the end of the transition period agreed with the BMA; • On December 13, 2023 the European Council and the Parliament reached a provisional agreement on amendments to the Solvency II directive. During the transition period, impacts of amendments to the Solvency II directive would be principally felt in the Group’s EU subsidiaries, with second order impacts on Group in line with their materiality to the Group; • Following the end of the Brexit transition period on December 31, 2020, UK insurers are no longer directly subject to regulation under the EU’s Solvency II. However, the delegated regulation remained in place in the UK. The UK government is reviewing the insurance prudential regime in the United Kingdom, with the stated aim to introduce a simpler, clearer, and more tailored regime. As part of this review, the UK government and the UK prudential regulator implemented reforms to Solvency II per year-end 2023. These changes had a significant positive impact on the Solvency II ratio of Aegon UK's insurance subsidiary. Any further regulatory divergence could further impact that solvency ratio; • In the United States, the NAIC periodically updates various prudential requirements. The NAIC is currently embarking on a project to reconsider the RBC treatment of structured investments. These initiatives or other regulatory changes to capital factors may lead to higher risk-based capital requirements. In addition, the NAIC has constructed a US group capital calculation ("GCC") using an RBC aggregation approach that would be used by regulators as a monitoring tool. The results of the GCC could impact the translation of US RBC in Aegon's Group capital ratio. In addition to requirements imposed by regulatory and/or supervisory authorities, rating agencies may incorporate higher capital thresholds into their quantitative analyses, thus requiring additional capital for Aegon Ltd. and/or its regulated subsidiaries to maintain their desired credit ratings. The application of these capital standards and changes thereto could adversely affect Aegon’s ability to compete with other insurers that are not subject to those capital requirements. These requirements may also lead Aegon to engage in transactions that affect capital and constrain Aegon’s ability to pay dividends or repurchase its own shares. Furthermore, such requirements may constrain Aegon’s ability to provide guarantees and may increase the cost to Aegon of offering certain products, resulting in price increases, discontinuance of offering of certain products or reducing the amount of risk Aegon takes on. Aegon may also consider structural and other business alternatives in light of requirements or standards applicable with respect to entities or activities associated with systemic risk. The impact of these alternatives on shareholders cannot be predicted. For further detail on developments in these areas, see the "Regulation and supervision" section of Aegon’s Annual Report 2023. Political or other instability in an impacted country or region, could adversely affect Aegon's international business activities and financial condition. Political developments such as, foreign investment restrictions, civil unrest, geopolitical tensions, or military action (e.g. the Russia - Ukraine war, and Israel - Hamas war), and new or evolving legal and regulatory requirements on business investment, hiring, migration, and global supply chains could have an adverse effect on Aegon businesses, results of operations, financial condition and liquidity in many ways, including disruption to its business operations in countries experiencing geopolitical tensions as well as increased costs associated with meeting customer needs in such regions, and impediments to its ability to execute strategic transactions. Changes in accounting standards may affect Aegon's reported results of operations and shareholders' equity. Aegon’s financial statements are prepared and presented in accordance with IFRS. Any future changes in these accounting standards may have a significant impact on Aegon’s reported results of operations, financial condition, shareholders’ equity and dividend. This includes the level and volatility of reported results of operations and shareholders’ equity. Further detail on the impact from both the accounting standards IFRS 9 and IFRS 17 on Aegon are included in note 2 to the 2023 consolidated financial statements of Aegon. 391 Integrated Annual Report 2023 | Risk factors Aegon Ltd. Local statutes, regulators, and decisions of supervisory and other authorities may limit the ability of Aegon’s subsidiaries and participations to pay dividends to Aegon Ltd., thereby limiting Aegon’s ability to make payments on debt obligations and operating expenses. Aegon’s ability to make payments on debt obligations and pay operating expenses is dependent upon the receipt of dividends from subsidiaries and participations, in particular, but not limited to the United States, the Netherlands, and the United Kingdom. Many of these entities are subject to regulatory restrictions that can limit the payment of dividends. In addition, local regulators in the countries where Aegon operates, supervisory authorities and other authorities (such as the BMA, EIOPA or the European Systemic Risk Board) may decide to impose or advise on further restrictions to dividend payments, or discourage such payments, specifically in exceptional and unpredictable economic circumstances. This may affect Aegon’s ability to satisfy its debt obligations or pay its operating expenses. Risks of application of intervention measures may adversely affect Aegon’s business, results of operations and financial condition. Bermuda’s Insurance Act 1978 has been amended to give the BMA powers to make rules for recovery planning, and the BMA is finalising requirements for recovery plans. In 2025, the BMA plans to publicly consult on the design and implementation of an insurance resolution regime in line with the standards of the IAIS. The Dutch Act on Recovery & Resolution for Insurers ("R&R Act") allows DNB to intervene in situations where a Dutch insurer or reinsurer is faced with financial difficulties. The powers under the R&R Act may also extend to the level of a group to which a Dutch insurer belongs, and to entities, in addition to insurance or reinsurance entities in the Netherlands, which are part of that group, such as a.s.r. In addition, the R&R Act allows DNB to require a Dutch insurance or reinsurance company or a group to remove, ex ante, material impediments to effective resolution of a Dutch insurance or reinsurance undertaking (such as the revision of financing arrangements, the reduction of exposures, the transfer of assets, the termination or limitation of business activities, or the prohibition on starting certain business activities, changing the legal or operational structure of its group, or securing certain critical business lines). The use of this tool by DNB in relation to a.s.r. may adversely affect the value of Aegon’s participation in a.s.r. In September 2021, the European Commission published a formal proposal for a European Insurance Recovery & Resolution Directive, which will introduce minimum standards at European level for recovery & resolution frameworks in EU member states, such as the Dutch R&R Act. This might lead to the introduction of intervention tools, largely similar to those included in the R&R Act, also in Spain and Portugal where Aegon’s insurance subsidiaries and joint ventures are active. Lastly, when the stability of the financial system is threatened by the condition of a financial institution, such as a.s.r., the Dutch Minister of Finance may intervene immediately, in which case legal or statutory provisions, applicable to the financial institution, might be superseded. The intervention measures available to the Minister of Finance include, in particular, the right to expropriate assets of the financial institution, as well as securities and/or other financial instruments issued by or with the cooperation of the financial institution. The exercise of this power may significantly impact the rights of the owners or holders of these assets, securities and/or financial instruments, such as the rights of Aegon as shareholder of a.s.r. There is a risk that the possible exercise of powers, or any anticipated exercise of powers, by the BMA, DNB or the Dutch Minister of Finance could have a material adverse effect on the performance by the failing institution, including Aegon and a.s.r., of its obligations (of payment or otherwise) under contracts of any form, including the expropriation, write-off, write-down or conversion of securities such as shares, and debt obligations issued by the failing institution. Legal and Compliance The outcome of legal and arbitration proceedings and regulatory investigations and actions may adversely affect Aegon’s business, results of operations and financial condition. Aegon faces significant risks of litigation as well as regulatory exams and investigations and actions relating to its and its subsidiaries' businesses. Aegon is also subject to compliance with regulations applicable to it as a corporate entity. Insurance companies and their affiliated regulated entities are routinely the subject of litigation, investigation and regulatory activity by various governmental and enforcement authorities, individual claimants, and policyholder advocate groups in the jurisdictions in which Aegon does or did business, including the United States, the Netherlands, and the United Kingdom. These actions may involve issues including, but not limited to, employment or distribution relationships; operational and internal 392 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon controls and processes; investment returns; sales practices; claims payments and practices; transparency and adequacy of product disclosures including regarding costs; environmental and climate change related matters; competition and antitrust matters; data privacy; information security; and intellectual property. Aegon entities are subject to anti-money laundering laws and regulations, and these require Aegon to develop and implement customer identification and risk-based anti-money laundering programs, report suspicious activity, and maintain certain records. Further, Aegon entities are required to adhere to certain economic and trade sanctions programs, including EU, US, UK, and UN programs, that prohibit or restrict transactions with suspected persons, governments, and in certain circumstances, geographies. Changes in, or violations of, any of these laws or regulations may require additional compliance procedures, or result in enforcement proceedings, sanctions or penalties, which could have a material adverse effect on Aegon’s businesses, financial condition and result of operations. Aegon entities are subject to anti-bribery legislation. Any violations of these or other anti-bribery laws by Aegon, its employees, subsidiaries or local agents, could have a material adverse effect on its businesses and reputation and result in substantial financial penalties or other sanctions. Government and regulatory investigations may result in the institution of administrative, injunctive, or other proceedings and/or the imposition of monetary fines, penalties and/or disgorgement as well as other remedies, sanctions, damages and restitutionary amounts. Regulators may also seek changes to the way Aegon operates. In some cases, Aegon subsidiaries have modified business practices in response to inquiries. Customers of certain of Aegon’s products bear significant investment risks with respect to those products which are affected by fluctuations in equity markets as well as interest rate movements. When investment returns disappoint, are volatile, or change due to changes in the market or other relevant conditions, customers may threaten or bring litigation against Aegon. The existence of potential claims may remain unknown for long periods of time after the events giving rise to such claims. Determining the likelihood of exposure to Aegon and the extent of any such exposure may not be possible for long periods of time after Aegon becomes aware of such potential claims. Litigation exposure as well may develop over long periods of time; once litigation is initiated, it may be protracted and subject to multiple levels of appeal, which can lead to significant costs of defense, distraction, and other constraints. In some jurisdictions, plaintiffs may seek recovery of very large or indeterminate amounts under enhanced liability legal theories or claims of bad faith, which can result in tort, punitive and/or statutory damages. Damages alleged may not be quantifiable or supportable or may have no relationship to economic losses or final awards. As a result, Aegon cannot predict the effect of litigation, investigations or other actions on its business. Separate from financial loss, litigation, regulatory action, legislative changes or changes in public opinion may require Aegon to change its business practices, which could have a material adverse impact on Aegon’s businesses, results of operations, cash flows and financial condition. Disputes and investigations initiated by governmental entities and private parties may lead to orders or settlements, including payments or changes to business practices, even if Aegon believes the underlying claims are without merit. Several US insurers, including Aegon subsidiaries, have been named in class actions as well as individual litigation relating to increases in monthly deduction rates (MDR) on universal life products. Plaintiffs generally allege that the increases were made to recoup past losses rather than to cover the future costs of providing insurance coverage. Aegon's subsidiary in the United States has settled two such class actions that had been venued in California federal court. The settlement in the first of these cases, approved in January 2019, arose from increases implemented in 2015-2016. In a second case, Aegon’s subsidiary agreed to settle a class action lawsuit arising out of MDR increases in 2017 and 2018. The court approved that settlement in September 2020. A number of policyholders opted-out of the class settlements, with the settlements funds reduced proportionally. By the end of 2023, all material opt-out lawsuits and disputes from both cases had been resolved, and provisions adjusted accordingly. A third case was filed in October 2022 which relates to MDR increases in 2022 and 2023, that case is venued in Iowa federal court. At this time, Aegon is unable to reliably estimate the potential exposure in this case. In addition, insurance companies and their affiliated regulated entities may face lawsuits that threaten their business models. For example, several US-based Aegon subsidiaries are defendants in a putative class action alleging that the subsidiaries 393 Integrated Annual Report 2023 | Risk factors Aegon Ltd. mischaracterize agents as independent contractors instead of employees. While the subsidiaries disagree with these allegations and have vigorously defended the action, the parties have reached a settlement, subject to court approval, to avoid the cost, expense and risks associated with litigation. Litigation provisions have been adjusted to account for this pending resolution. Depending on the outcome, legal or regulatory claims like this against Transamerica subsidiaries and other companies could result in significant settlements or judgments, and could necessitate a change in the distribution model, which would be costly and could have a material impact on the financial results for that part of the Transamerica business. Depending on the outcome, legal or regulatory claims like this against Transamerica subsidiaries and other companies could result in significant settlements or judgments, and could necessitate a change in the distribution model, which would be costly and could have a material impact on the financial result for that part of the Transamerica business. There is also an increasing risk of climate-related litigation. For example, plaintiffs have brought litigation against a variety of companies alleging that their actions have contributed to the increase of greenhouse gas emissions and resultant physical climate impacts or that such companies have been aware of the negative consequences of climate change for some time but failed to adequately disclose those risks to their investors or customers. While Aegon is not currently subject to any such litigation, certain company practices have been criticized by certain NGOs, including NGOs which have previously successfully brought climate litigation against Dutch companies. While Aegon has engaged with NGOs to reduce the risk of litigation, it cannot guarantee that these will be successful. There can be no assurances that these matters will not ultimately result in a material adverse effect on Aegon’s business, results of operations, competitive position, reputation, and financial condition. For additional information on proceedings in which Aegon is involved, reference is made to the consolidated financial statements, note 39 Commitments and contingencies of Aegon’s Annual Report 2023. Changes in government regulations in the jurisdictions in which Aegon operates may affect profitability and operating models. Aegon’s regulated businesses, such as insurance and asset management, are subject to comprehensive regulation and supervision. The primary purpose of such regulation is to protect clients of these regulated businesses (e.g. policyholders), rather than holders of Aegon shares, capital securities and debt instruments. Changes in existing laws and regulations may affect the way in which Aegon conducts its businesses, including its relationship with distributors of its products and other third parties and the structure of its relationship with employees. These changes may be open to interpretation and evolution through judicial and enforcement action. Such changes may also affect the profitability of its businesses and the products it offers. In addition, the laws or regulations adopted or amended from time to time may impose greater restrictions on Aegon’s financial flexibility and operations or may result in higher costs. Such laws or regulations may relate to topics including but not limited to financial and accounting requirements; information security, data privacy, transfer, storage, and usage requirements; modeling and other actuarial requirements and standards; and investments, reserves, and financial management. Aegon may not be able to comply fully with, or obtain appropriate exemptions from, the wide variety of laws and regulations applicable to its businesses and legal entities. Failure to comply with or to obtain appropriate exemptions under any applicable laws and regulations may result in restrictions on Aegon’s ability to do business in one or more of the jurisdictions in which Aegon operates and may result in fines and other sanctions, which may have a material adverse effect on Aegon’s businesses, financial condition or results of operations. Regulatory changes may include measures that are addressed specifically to larger and internationally active groups. ComFrame, which was adopted in November 2019 by the IAIS, establishes minimum supervisory standards and guidance on the effective group-wide supervision of Internationally Active Insurance Groups (IAIGs) and builds on the IAIS Insurance Core Principles (a set of principles that is applicable to all insurers). Therefore, IAIGs may be subject to additional standards that other insurers or other insurance groups are not subject to. Pursuant to section 27H of the Insurance Act 1978, the BMA has identified Aegon as IAIG. The implementation of ComFrame and the holistic framework, as well as other requirements aimed to address macro- prudential or concerns or concerns related to its capacity as internationally active group, may cause Aegon to engage in transactions that affect capital or constrain Aegon’s ability to pay dividends or repurchase its own shares. Furthermore, such requirements may constrain Aegon’s ability to provide guarantees and increase the cost to Aegon of offering certain products resulting in price increases, leading to the discontinuance of offering of certain products or reducing the amount of risk Aegon takes on. Aegon may consider structural and other business alternatives in light of requirements or standards applicable with respect to systemic entities or activities, of which the impact on shareholders cannot be predicted. 394 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon During the transition period to Bermuda solvency requirements for Aegon, at Group level is (partly) and Aegon’s EU insurance subsidiaries are, subject to the Solvency II framework. Impacts of amendments to the Solvency II directive would be principally felt in the Group’s EU subsidiaries, with second order impacts on Group in line with their materiality to the Group. On June 5, 2019, the SEC adopted Regulation Best Interest (Regulation BI), a new rule requiring broker-dealers and investment advisers to recommend only those financial products to their customers that are in their customers' best interest, and to clearly identify any potential conflicts of interest and financial incentives the broker-dealer may have in connection with the sale of such products. On October 31, 2023, the U.S. Department of Labor (“DOL”) proposed a regulation titled “Retirement Security Rule: Definition of an Investment Advice Fiduciary” (the “Proposed Fiduciary Rule”) and proposed amendments to several prohibited transaction exemptions. With these proposals, the DOL aims to expand the criteria for determining who would be an “investment advice fiduciary” for purposes of Section 3(21) of the Employee Retirement Income Security Act of 1974, as amended and force many such fiduciaries to comply with Prohibited Transaction Exemption 2020-02 for fee and affiliated investment conflicts. The Proposed Fiduciary Rule, if finalized, would modify the “five-part test” for determining fiduciary status that has been in effect since 1975. The Proposed Fiduciary Rule is the third attempt since 2010 by the DOL to replace the five- part test. The most recent attempt was an updated regulatory definition of investment advice fiduciary issued on April 8, 2016, which was vacated in its entirety by the US Court of Appeals for the Fifth Circuit in 2018. The comment period for the Proposed Fiduciary Rule ended on January 2, 2024. The 2023 Proposed Fiduciary Rule has generated considerable controversy and is the subject of industry efforts to advocate for changes to the proposed rule. The success or failure of these efforts cannot be predicted. If implemented without significant changes, the Proposed Fiduciary Rule could have a material adverse impact with regard to Aegon Americas' retirement plan and annuity businesses, including by increasing the cost and administrative burdens with respect to those Aegon entities that provide services to and through IRAs and defined contribution plans. Additionally, implementation of the rule as proposed could create challenges to the operating model of these businesses. Until a final rule is issued, it is not possible to quantify the impact of the proposal on the Company's business or the challenges that it may present The foregoing regulations and proposed regulations, along with any future regulations by the federal government and/or states that impose new, heightened, conflicting or differing standards of care or restrictions on broker-dealers, insurance agents, or advisers, could have a material impact on annuity sales and, as applicable, life insurance sales. Changes in pension and employee benefit regulation, social security regulation, financial services regulation, taxation and the regulation of securities products and transactions, and regulation of employee workplace standards may adversely affect Aegon’s ability to sell new policies or claims exposure on existing policies. The introduction of state-run retirement programs for private-sector employees in the United States could directly compete with private-market retirement plans. More than 30 US states have considered legislation that would establish state-run plans but fewer than 10 states have enacted legislation, and among those, even fewer have implemented them. Federal ERISA law raises questions as to whether such plans are pre-empted by ERISA. In general, changes in laws and regulations may materially increase Aegon’s direct and indirect compliance costs and other ongoing business expenses and have a material adverse effect on Aegon’s businesses, results of operations or financial condition. Increased attention to ESG matters may subject Aegon to additional costs or risks or otherwise adversely impact Aegon businesses. Aegon may not be able to meet evolving ESG standards and requirements or may fail to meet its sustainability and ESG-related goals and targets. Companies across industries, including insurance companies, asset managers, and banks are facing increasing scrutiny from a variety of stakeholders related to their ESG and sustainability practices. Such companies are expected and/or required to engage in certain initiatives and/or disclose the extent to which their activities and products, including their investments and the activities of the companies they invest in, meet ESG standards which may be set by regulators, sustainability-focused NGOs, or other third parties. For example, organizations that provide information to investors on corporate governance and related matters have developed ratings processes for evaluating companies on ESG matters, and such ratings are used by some investors to inform their investment or voting decisions. These requirements and standards are continuously and rapidly evolving -, which may include different standards accross various jurisdictions. While Aegon strives to meet applicable ESG standards to the best of its abilities, it may not be successful in doing so, due to the dynamic nature and evolution 395 Integrated Annual Report 2023 | Risk factors Aegon Ltd. of these standards and might not be able to anticipate in all respects the further evolution of such standards. This may have an impact on its reputation, products and sales, as well as on its activities and investments, including long term investments. Compliance with these standards may require it to incur substantial costs, including but not limited to the gathering, monitoring, and disclosure of relevant information. Aegon may face additional costs in the event its efforts do not meet expectations. In addition, as part of its corporate efforts, Aegon has adopted certain sustainability and ESG-related goals, targets and metrics, including in relation to greenhouse gas emissions reduction, inclusion and diversity goals and other sustainability initiatives. However, such initiatives may be costly or subject to numerous conditions that are outside its control, and the Company cannot guarantee that they will have the desired effect. In addition, we may be subject to competing demands from different investors and other stakeholder groups with divergent views on ESG matters, including the role of ESG in the investment process. Investors may decide not to invest in our stock or provide their funds for us to manage if they disagree with our ESG and I&D strategies. In addition, there has been increased regulatory focus on ESG-related disclosures including whether they may be inaccurate or misleading. If Aegon cannot meet these goals fully or on time, if it is perceived to have not sufficiently addressed ESG matters, the Company may face reputational damage, litigation or unexpected costs. Reputational impacts may also impact Aegon’s ability to recruit and retain customers and employees. Moreover, while Aegon creates and publishes disclosures, some of which are voluntary regarding ESG matters from time to time, many of these statements are based on hypothetical expectations and assumptions that may or may not be representative of current or actual risks or events or forecasts of expected risks or events, including the costs associated therewith. Such expectations and assumptions are necessarily uncertain and may be prone to error or subject to misinterpretation given the long timelines involved and the lack of any established single approach to identifying, measuring and reporting on many ESG matters. Such disclosures may also be at least partially reliant on third-party information that Aegon has not independently verified or cannot be independently verified. In addition, various policymakers have adopted, or are considering adopting, requirements for extensive disclosures on climate-related and/or other ESG information, which may require us to incur significant additional costs to comply, including the implementation of significant new internal controls on matters historically not subject to such controls, and impose increased oversight obligations on our management and board. Simultaneously, there are efforts by some stakeholders to reduce companies' efforts on certain ESG-related matters. Both advocates and opponents to certain ESG matters are increasingly resorting to a range of activism forms, including media campaigns and litigation, to advance their perspectives. To the extent we are subject to such activism, it may require us to incur costs or otherwise adversely impact our business. This and other stakeholder expectations will likely lead to increased compliance costs as well as scrutiny that could heighten all the risks identified in this risk factor. In addition, there has been a trend in certain states of the U.S. to constrain the use of ESG-related considerations by financial institutions in business decision-making. Such ESG matters may also impact Aegon's suppliers or customers, which may adversely impact its business, financial condition, or results of operations. Tax risks may have a material adverse effect on Aegon's businesses, profits, capital position, and financial condition. Tax risks are risks associated with the organization's tax practices that might lead to a negative effect on the goals of the organization and to financial or reputational damage. The majority of tax risks relate to both Aegon's products and its businesses. Types of tax risks vary from changes in legislation, compliance risks, reporting risks, or a perception of aggressive tax practices. The first type of risk may materialize due to (i) changes in tax laws, (ii) changes in interpretation of tax laws, (iii) later jurisprudence or case law, or (iv) the introduction of new taxes or tax laws. These tax risks include for example the risk of changes in tax rates, changes in loss carry-over rules and changes in customer taxation rules. Most of Aegon’s insurance products enjoy certain policyholder tax advantages. This permits, for example, the build-up of earnings on gross premium amounts with deferred taxation, if any, when the accumulated earnings are actually paid to Aegon's customers. Legislators have, from time to time, considered legislation that may make Aegon’s products less attractive to consumers, including legislation that would reduce or eliminate this deferral of taxation. This may have an impact on insurance products and sales. Non- compliance is caused by inaccurate, incomplete, and/or not timely reports of tax information, filings and/or payments required by regulatory agencies. Materialization of this risk could lead to increased tax charges, penalties, and interest. Failure to manage reporting risks may lead to tax positions in financial reporting that do not represent a true and fair view. The risk of the perception of aggressive tax practices may lead to reputational impact and could negatively affect Aegon's businesses. Overall, tax risks may have a material adverse effect on Aegon’s businesses, profits, capital position, and financial condition. 396 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Aegon is a Bermuda company and it may be difficult to effect service of process on, or enforce judgments against the company or its Directors and executive officers in the United States. Aegon is incorporated under the laws of Bermuda, and the rights of its shareholders will be governed by Bermuda law and its memorandum of continuance and bye-laws. In addition, certain of our Directors and officers reside outside the United States. Aegon has been advised by Bermuda counsel that there is no treaty in force between the U.S. and Bermuda providing for the reciprocal recognition and enforcement of judgments in civil and commercial matters. As a result, it may be difficult for investors to effect service of process on those persons in the United States or to enforce in the United States judgments obtained in U.S. courts against us or those persons based on the civil liability provisions of the U.S. securities laws. It is doubtful whether courts in Bermuda will enforce judgments obtained in other jurisdictions, including the United States, against Aegon or its Directors or officers under the securities laws of those jurisdictions or entertain actions in Bermuda against Aegon or its Directors or officers under the securities laws of other jurisdictions. In addition to and irrespective of jurisdictional issues, the Bermuda courts will not enforce a U.S. federal securities law that is either penal or contrary to public policy in Bermuda. It is the advice of our Bermuda counsel that an action brought pursuant to a public or penal law, the purpose of which is the enforcement of a sanction, power or right at the instance of the state in its sovereign capacity, will not be entertained by a Bermuda court. Certain remedies available under the laws of U.S. jurisdictions, including certain remedies under U.S. federal securities laws, would not be available under Bermuda law or enforceable in a Bermuda court, as they would be contrary to Bermuda public policy. Further, no claim may be brought in Bermuda against Aegon or its Directors and officers in the first instance for violation of U.S. federal securities laws because these laws have no extraterritorial jurisdiction under Bermuda law and do not have force of law in Bermuda. A Bermuda court may, however, impose civil liability on Aegon or its Directors and officers if the facts alleged in a complaint constitute or give rise to a cause of action under Bermuda law. Aegon may not manage risks associated with the reform and replacement of benchmark rates effectively. Aegon recognizes that the reform of Interbank Offered Rates ("IBORs") and any transition to replacement rates entail risks for all its businesses across its assets and liabilities. These risks include, but are not limited to: • Financial risks, arising from any changes in the valuation of financial instruments linked to benchmark rates, such as derivatives and floating rate notes, issued by, or invested in by Aegon; • Pricing risks, as changes to benchmark indices could impact pricing mechanisms on some funding instruments or investments; and • Conduct risks, relating to communication regarding potential impact on Aegon’s customers, and engagement during the transition period. Aegon may not be able to protect its intellectual property and may be subject to infringement claims. Aegon relies on a combination of contractual rights with third parties and copyright, trademark, patent, and trade secret laws to establish and protect Aegon’s intellectual property. Third parties may infringe on or misappropriate Aegon’s intellectual property, and it is possible that third parties may claim that Aegon has infringed on or misappropriated their intellectual property rights. Any resulting proceedings in which Aegon would have to enforce and protect its intellectual property or defend itself against a claim of infringement of a third party's intellectual property, may require significant effort and resources and may not prove successful. As a result of any proceeding in which Aegon would have to enforce and protect its intellectual property, Aegon may lose intellectual property protection, which may have a material adverse effect on Aegon’s businesses, results of operations, financial condition and Aegon’s ability to compete and pursue future business opportunities. As a result of any proceeding in which Aegon would have to defend itself against a claim of infringement of a third-party's intellectual property, Aegon may be required to pay damages and provide injunctive relief, which may have a material adverse effect on Aegon’s businesses, results of operations and financial condition. Risks relating to Aegon's common shares Aegon’s share price could be volatile and could drop unexpectedly, and investors may not be able to resell Aegon’s common shares at or above the price paid. The price at which Aegon’s common shares trade is influenced by many factors, some of which are specific to Aegon and Aegon’s operations, and some of which are related to the insurance industry and equity markets in general. As a result of these factors, investors may not be able to resell their common shares at or above the price paid for them. In particular, the following factors, in addition to other risk factors described in this section, may have a material impact on the market price of Aegon’s common shares: • Investor perception of Aegon as a company; • Actual or anticipated fluctuations in Aegon’s results of operations; 397 Integrated Annual Report 2023 | Risk factors Aegon Ltd. • Announcements of intended acquisitions, disposals (and related approvals or refusals from governmental or regulatory authorities) or financings, or speculation about such acquisitions, disposals (and related approvals or refusals from governmental or regulatory authorities) or financings; • Changes in Aegon’s dividend policy, which may result from changes in Aegon’s cash flow and capital position; • Offering of additional shares by Aegon or sales of blocks of Aegon’s shares by significant shareholders, including Vereniging Aegon; • A downgrade or rumored downgrade of Aegon’s credit or financial strength ratings, including placement on credit watch; • Potential litigation or regulatory actions involving Aegon or the insurance industry in general; • Changes in financial estimates and recommendations by securities research analysts; • Fluctuations in capital markets, including foreign exchange rates, interest rates and equity markets; • The performance of other companies in the insurance sector; • Regulatory developments in the United States, the Netherlands, the United Kingdom, Bermuda and other countries in which Aegon operates; • International political and economic conditions, including the effects of terrorist attacks, military operations and other developments stemming from such events, and the uncertainty related to these developments; • News or analyst reports related to markets or industries in which Aegon operates; and • General insurance market conditions. Aegon and its significant shareholders may offer additional common shares in the future, and these and other sales may adversely affect the market price of the outstanding common shares. Aegon may decide to offer additional common shares in the future, for example, to strengthen Aegon’s capital position in response to regulatory changes or to support an acquisition. An additional offering of common shares by Aegon, the restructuring of Aegon’s share capital, the sales of common shares by significant shareholders, or the public perception that an offering or such sales may occur, may have an adverse effect on the market price of Aegon’s common shares. Vereniging Aegon, Aegon’s major shareholder, holds a large percentage of the voting shares and therefore has significant influence over Aegon’s corporate actions. Vereniging Aegon holds 32.6% of Aegon's voting shares. For details on the shareholding of Vereniging Aegon, its developments, the Amended 1983 Merger Agreement and the Voting Rights Agreement, please see the Major shareholders section on pages 354 through 357 of the Annual Report 2023. Following the 1983 Amended Merger Agreement between Aegon Ltd. and Vereniging Aegon, Vereniging Aegon has a call option on common shares B, which Vereniging Aegon may exercise to keep or restore its total stake at 32.6%, irrespective of the circumstances which cause the total shareholding to be or become lower than 32.6%. Under Bermuda law and Aegon's bye-laws, common shares and common shares B offer equal full voting rights, as they have equal nominal values (EUR 0.12). The financial rights attached to a common share B are 1/40 of the financial rights attached to a common share. The Voting Rights Agreement between Aegon Ltd. and Vereniging Aegon ensures that under normal circumstances, i.e. except in the event of a Special Cause, Vereniging Aegon will no longer be able to exercise more votes than is proportionate to the financial rights represented by its shares. This means that in the absence of a Special Cause, Vereniging Aegon will cast one vote for every common share it holds and one vote only for every 40 common shares B. It is at the sole discretion of Vereniging Aegon if a Special Cause has occurred. A Special Cause includes the acquisition of a 15% interest in Aegon Ltd., a tender offer for Aegon Ltd. shares or a proposed business combination by any person or group or persons, whether individually or as a group, other than in a transaction approved by the CEO and Board of Directors. In the event of a Special Cause, Vereniging Aegon’s voting rights will increase to 32.6% for up to six months. Consequently, Vereniging Aegon may have substantial influence on the outcome of corporate actions requiring shareholder approval. Currency fluctuations may adversely affect the trading prices of Aegon’s common shares and the value of any cash distributions made. Since Aegon’s common shares listed on Euronext Amsterdam are quoted in euros and Aegon’s common shares listed on NYSE New York are quoted in US dollars, fluctuations in exchange rates between the euro and the US dollar may affect the value of Aegon’s common shares. In addition, Aegon declares cash dividends in euros, but pays cash dividends, if any, on Aegon’s New York registry Shares in US dollars based on an exchange rate set the business day following the shareholder meeting approving the dividend. As a result, fluctuations in exchange rates may affect the US dollar value of any cash dividends paid. 398 | Integrated Annual Report 2023 Governance and risk management Sustainability information Financial information About Aegon Perpetual Contingent Convertible Securities (or other securities that permit or require Aegon to satisfy its obligations by issuing common shares) that Aegon may issue could influence the market price for Aegon’s common shares. In April 2019, Aegon issued EUR 500 million Perpetual Contingent Convertible Securities ("PCCS"). Upon the occurrence of a conversion trigger event the PCCS will be converted into common shares of the Company at the prevailing conversion price. A conversion trigger event shall occur if at any time: (i) the amount of eligible own funds items eligible to cover the Solvency Capital Requirement is equal to or less than 75% of the Solvency Capital Requirement; (ii) the amount of own fund items eligible to cover the Minimum Capital Requirement is equal to or less than the Minimum Capital Requirement; (iii) in case the Minimum Capital Requirement is an event, such event occurs; or (iv) a breach of the Solvency Capital Requirement has occurred and such breach has not been remedied within a period of three months from the date on which the breach was first observed. The conversion price was set at EUR 2.994 per common share and will be adjusted upon occurrence of dilutive events like stock splits, extraordinary dividends or stock dividends, rights issues and others. A reduction of the conversion price will result in an increase in the number of common shares to be issued. The PCCS and other convertible securities may influence the market for Aegon’s common shares. For example, the price of Aegon’s common shares may become more volatile and may be depressed by the issue of common shares upon conversion of the PCCS and/or any convertible securities or by the acceleration by investors of any convertible securities (or other such securities) that Aegon may have issued. Negative price developments may also result from hedging or arbitrage trading activity by holders of such convertible securities that may develop involving such convertible securities (or other such securities) and Aegon’s common shares. Any such developments may negatively affect the value of Aegon’s common shares. 399 Integrated Annual Report 2023 | Risk factors Aegon Ltd. Sustainability information 2023 401 Basis of preparation 401 Defining content 403 Reporting process 406 Our material topics 406 Our approach 407 Climate change mitigation and adaptation 410 Inclusion and diversity 412 Customer empowerment 414 Employee wellbeing 417 Data security and privacy 418 Business conduct 421 Policies and statements 425 Regulation and compliance 425 EU Directives 428 Our commitments 428 United Nations Global Compact 428 United Nations Sustainable Development Goals 428 UNEP-FI Principles for Sustainable Insurance 431 Task Force on Climate-related Financial Disclosures 431 Introduction 431 Governance 431 Strategy 437 Risk management 440 Metrics and targets 444 EU Taxonomy 444 EU Taxonomy Regulation 445 EU Taxonomy eligibility 446 EU Taxonomy alignment 451 Voluntary information 451 Introduction 451 Extra metrics 453 External recognition 454 Disclaimer 457 Contact 400 | Integrated Annual Report 2023 Basis of preparation The consolidated sustainability (non-financial) information has been prepared in accordance with the applicable reporting requirements under the Dutch Civil Code, including the EU Non-Financial Reporting Directive (NFRD) and the EU Taxonomy Regulation. As of January 2024, the EU Corporate Sustainability Reporting Directive (CSRD) will replace the NFRD. For the report over 2024, Aegon has to comply with the disclosure requirements of the CSRD and the related legislation, namely, the European Sustainability Reporting Standards (ESRS). This chapter contains a new section entitled “Our material topics”, which is structured around the six topics identified through the double materiality assessment (DMA). Each topic has its own section where definitions and related impacts, risks, and opportunities are disclosed, along with related policies, key performance indicators, targets, and metrics. Each topic is also mapped against the related UN Sustainable Development Goals (SDGs) to highlight Aegon’s contribution to these goals. Aegon’s actions on these topics, where available, are disclosed in the “Creating sustainable value for our stakeholders in 2023” section (pages 23-24). The chapter also includes voluntary disclosures related to sustainability initiatives such the UNEP-FI Principles for Sustainable Insurance (PSI) and the Task Force on Climate- related Financial Disclosures (TCFD). Voluntary information not linked to a material topic but relevant to our sustainability approach and benchmarking is presented in the “Voluntary Information” and “External Recognition” sections (pages 451-453). The sustainability information in this chapter of the report is part of the “Management report” as defined in Part 9 of Book 2 of the Dutch Civil Code. In this report, we use the words “non-financial” and “sustainability” interchangeably. We also use the term “ESG” when referring to environmental, social or governance risks or performance. Defining content In 2023, Aegon took further steps to prepare for the upcoming sustainability-related disclosure requirements of the CSRD and ESRS. The concept of “double materiality” is one of the cornerstones of the CSRD framework. It requires that a sustainability matter is assessed based on two perspectives: financial materiality and impact materiality. Subsequently, the matters/topics identified as material according to the criteria under one or both of the financial/ impact materiality perspectives, will form the basis of the sustainability-related information for future reporting. Our sustainability disclosures have been mapped to our six DMA topics and their disclosure requirements, as defined by the ESRS, as well as to disclosures specific to Aegon. As the DMA process was concluded in the last quarter of 2023, we will continue to develop the disclosures for each of these topics during 2024. The information on material topics is provided mainly in the Sharing value with our stakeholders in 2023 (pages 28-39) and “Our material topics” (pages 406-422) sections. General ESRS disclosures are included in various sections of the Management report. This includes information about Aegon’s sustainability governance, which is disclosed in the “Governance and risk management 2023” section (page 51). The composition and diversity of the members of the Board of Directors and the Executive Committee can be found in the “Report of the Board of Directors” section (pages 60-61). The interests and views of our stakeholders including the engagement process are described in the “Understanding and engaging with our stakeholders” section (page 25). Our market position, strategy, and business model are described in the “Who we are” and “Our strategy” sections (pages 2-3 and 12-17). The double materiality assessment According to the ESRS, “a sustainability topic or information is material from an impact perspective if it is related to actual or potential, positive or negative impacts that an undertaking - in this case Aegon - has on the environment and society. A sustainability topic or information is material from a financial perspective if it triggers financial effects on Aegon, i.e., generates risks or opportunities that influence or are likely to influence the future cash flows and therefore, the enterprise value of Aegon”. In 2023, we conducted our second DMA, following a four-step methodology. 1. Understand the landscape: Desk research, which included peer analysis, media scan, high-level scan of reporting and regulatory requirements and an analysis of sustainability trends for the insurance sector. 2. Consultation: Harmonizing a long list of topics and preparing for stakeholder engagement, where the long list of topics that emerged from the desk research was aligned with the ESRS requirements, resulting in a medium list of topics; and identifying stakeholders to engage with. 401 Integrated Annual Report 2023 | Basis of preparation 3. Assess impacts, risks, and opportunities: Assess impact materiality and financial materiality through a survey of stakeholders representing different business units and external stakeholders. Conduct interviews with key internal and external stakeholders, including a separate workshop on financial materiality. 4. Validation, approval, and integration: Validation of the results by key internal stakeholders, endorsement of the short-listed material topics by the Global Sustainability Board, and approval by the CEO, supported by the Executive Committee. Assessment criteria For the 2023 DMA, we used the descriptions and the following assessment criteria as prescribed by the ESRS as a basis for our approach: 1. We assessed the materiality of actual and potential impacts by asking key stakeholders to prioritize the topics and rank their impacts. 2. For the assessment of financial materiality 1 , we gathered input on the potential risks and opportunities of a topic. We used our existing ERM methodology for scoring the impacts, consisting of financial, customer, regulatory, and reputational categories. 3. For the selection of material topics, we ranked them as highly, moderately, or less material. Those ranked as highly material from either an impact or financial materiality perspective were included in our list of material topics. We then “sense checked” the results with stakeholders through several consultations. Through this assessment, we identified six material topics. The “Our material topics” section is structured around these topics. Comparison with previous DMA topics For our 2023 DMA, we established a methodology that builds on the process we developed for our 2022 DMA. Compared to our 2022 DMA, our two priority themes (climate change and inclusion and diversity) are again confirmed as material. Topics such as responsible investing, responsible products, and solid financial performance, which were identified as material topics in 2022, are now considered mechanisms or direct results that stem from addressing our material topics effectively. Some topics have evolved since last year. For example, talent development is an element of the wider topic of employee wellbeing, and customer experience has been sharpened to become customer empowerment. Value chain In our double materiality assessment, we have considered the impacts, risks, and opportunities (IROs) along our value chain in broad terms. We approached this through the different perspectives that define Aegon’s operations and impact areas: our underwriting role (focusing on our insurance/ products perspective), our role as an investor (emphasizing our investment perspective), and our role as a responsible company (highlighting our own operational practices and supply chain). The scope of the sustainability information disclosed in this report includes both upstream and downstream actors in the value chain, where possible and where information is available. For example, our climate change disclosures cover our own operations as well as our investments. The following table illustrates our value chain. In 2024, we will continue to refine the definition of our value chain and further mature the assessment of material topics within the value chain. Position in value chain Value chain dimension Value chain element Upstream Suppliers Supply chain Aegon Own operations Workforce Real estate Sponsorships and partnerships, community investment Downstream Underwriting Customers Distribution, claims, and underwriting process Joint ventures and associates Investments and asset management Investments Joint ventures and associates Third-party investments Next steps Over the next year, we will continue to develop the material disclosures, as necessary, to meet the ESRS requirements. Where action is required on material topics, this will be integrated into our sustainability approach and other mechanisms. In 2024, we will continue to mature the processes we follow as part of our DMA approach. In particular, we will refine our approach to assessing double materiality within the value chain. We will also enhance our stakeholder engagement strategy to improve our engagement with key external stakeholders. 1 This assessment of financial materiality is informed by relevant European laws and standards, it may not always align with the definition under US securities laws. 402 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Reporting process The qualitative sustainability information disclosed has been compiled based on the DMA output and through dedicated interviews with internal subject matter experts. Quantitative sustainability information is maintained in different information systems throughout the organization. The information has been collected and aggregated at group- level through an online data collection tool. All data has been reviewed and validated by dedicated subject matter experts at Aegon. To prepare for limited assurance for the financial year 2024, we have documented all material sustainability reporting processes and key controls. This year’s sustainability information has not been subject to an external audit or review. In 2023, we further enhanced our Sustainability Reporting Program. The program aims to meet evolving regulatory requirements, provide data for sustainability performance benchmarks, and support our sustainability approach and other sustainability commitments. Responsibility for sustainability reporting is a collaboration between Aegon’s Global Corporate Sustainability Team and our Finance function. Finance are tasked with collecting sustainability and ESG data, establishing processes and controls, and implementing robust reporting tooling. This collaboration aims to prepare Aegon for limited assurance on sustainability information, as required from 2024 under the CSRD. Estimations Estimations (i.e. assumptions or extrapolations) may be applied where data is incomplete or unavailable. For the 2023 reporting year, the following significant estimations have been made: • EU Taxonomy eligibility and alignment assessment (please see “EU Taxonomy” section on page 445) • Investment carbon footprint: we use extrapolation for the weighted average carbon intensity when underlying carbon data is not available. The availability of data for this indicator is expressed as a coverage ratio, as disclosed in the Task Force on Climate-related Financial Disclosures (TCFD; pages 431-443) and “Climate change mitigation and adaptation” section (pages 407-409). For Aegon UK, there was no disclosed data coverage for the 2019 baseline. An assumption was made to extrapolate based on a comparable level of data coverage in line with subsequent years. For direct real estate investments, relative intensity is calculated based on the floor space with carbon data available (sqm). Additionally, the data coverage % for direct real estate only includes those properties with available floor space data. • Operational energy consumption (gas and electricity) and associated GHG emissions: we extrapolate by floor area in cases where we are missing data on energy use. • For business travel by car: where we do not have the information to specify between cars running on electricity or fossil fuel, we assume they are using fossil fuel. • For energy consumed by employees classified as permanent home workers: we extrapolate by using the total headcount and the energy intensity for our overall office space. 403 Integrated Annual Report 2023 | Basis of preparation Revisions of comparative information When compiling and disclosing sustainability data, reclassifications of prior years’ data may be applied to align with changing circumstances in the 2023 reporting year. Such circumstances might include, but are not limited to, changes in the definitions of data, refining the methodology for data approximation, and exclusion of data from divested businesses. For the 2023 reporting year, the following main revisions have been made: • As a result of the combination of Aegon the Netherlands with a.s.r. on July 4, 2023, we have excluded the data relating to Aegon the Netherlands from the 2023 figures. Where possible and relevant, data from 2022 has been restated to enable a comparison between 2023 and 2022. The following 2022 indicators were not restated: • Number and proportion of women in senior management (reported under “Inclusion and diversity”) • Global Employee Survey (GES) results and participation rate (reported under “Employee wellbeing”) • Ratio of CEO compensation to average compensation (reported under “Employee wellbeing”) • Proportion of compliance with the Global Remuneration Framework (reported under “Employee wellbeing”) and Anti-bribery and Conflict of interest policy requirements (reported under “Business conduct”) • Systematic Integrity Risk Assessment (SIRA) (reported under “Business conduct”) • Responsible tax (reported under “Business conduct) • Metrics relating to “Responsible investment solutions” (RIS) and “Engagement and voting” (reported under “Voluntary information”) • Although our divested Eastern European businesses were excluded from our 2022 reporting, Poland and Romania were nevertheless included in the total number of customers for 2022 (reported under “Customer empowerment”). To enable a comparison, we have restated the 2022 figure of “Total customers” in the 2023 Integrated Annual Report to exclude customers from Poland and Romania. • Total GHG emissions per EURm revenue: the definition of revenues has changed under IFRS 17. For this metric, we now use total revenues, excluding joint ventures and associates, as presented in the segment results table in the financial statements under “Segment total”. We have restated the 2022 figure based on this new definition of total revenue to enable a comparison. • Until the end of 2022, customer satisfaction was measured centrally using the benchmarked Net Promoter Score SM (NPS ® ) metric. In 2023, customer satisfaction in the United States was measured through RepTrak and in the United Kingdom through the relationship Net Promoter Score SM (NPS ® ) metric. For more details, see the footnote under the customer satisfaction metrics (reported under “Customer empowerment”). • The absence rate excludes Transamerica employees, as this type of absence is not registered in the United States but combined with annual leave. The 2022 balance did include an estimate for Transamerica’s absence. To make a comparison possible, we restated 2022 to exclude Transamerica. Reporting scope Unless otherwise stated, the disclosed sustainability information (qualitative and quantitative) covers the same period as the financial statements, which is the full calendar year 2023. Explanatory notes and definitions are provided as footnotes to the accompanying disclosures. The scope of sustainability data includes all consolidated entities similar to the financial statements as explained in note 2.2 of the financial statements (Basis of consolidation), unless otherwise stated. Divested businesses or joint ventures and associates, are excluded from the scope unless otherwise stated in the footnotes under the “Our material topics/Metrics” sections. In July 2023, the combination of our Dutch activities with a.s.r. was completed. As a result of this transaction, we no longer have management control over our Dutch activities, which is why we have excluded Aegon the Netherlands from the sustainability information for the full year 2023. The “Disclosure by segment” table provides an overview of the scope of the sustainability data included in this chapter for each of our segments. In some cases, the scope does not apply to certain segments, and this is indicated in the table. 404 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Disclosure by segments Indicators per material topic Segment Americas United Kingdom International Asset Management Holding and other activities Joint Ventures Climate change Investment footprint ● ● ● ● ― ● Operational footprint ● ● ● ● ● ● Inclusion and diversity Diversity ● ● ● ● ● ● Work-related incidents ● ● ● ● ● ● Diversity among senior management ● ● ● ● ● ● Customer empowerment Total customers and news customers ● ● ● ● ― ● Customer satisfaction ● ● ● ― ― ● Customer complaints ● ● ● ― ― ● Significant mis-selling fines ● ● ● ● ― ● Pricing and product development (policy compliance) ● ● ● ― ― ● Employee wellbeing Number of employees ● ● ● ● ● ● Direct employees ● ● ● ● ● ● Non-employees ● ● ● ● ● ● New employees, leavers, and turnover ● ● ● ● ● ● Performance and development reviews ● ● ● ● ● ● Employee engagement ● ● ● ● ● ● Investment in training and career development ● ● ● ● ● ● Collective bargaining ● ● ● ● ● ● Compensation and benefits ● ● ● ● ● ● Absenteeism ● ● ● ● ● ● Family-related leave ● ● ● ● ● ● Data security and privacy Information security training and phishing-awareness ● ● ● ● ● ● Data privacy training ● ● ● ● ● ● Business conduct Code of conduct attestation ● ● ● ● ● ● Policy compliance and Systematic Integrity Risk Assessment ● ● ● ● ● ● Fraudulent activity ● ● ● ● ● ● Responsible tax ● ● ● ● ● ● ● reported ● not reported ― not applicable 405 Integrated Annual Report 2023 | Basis of preparation Our material topics Our approach Sustainability topics are moving up the corporate agenda. For Aegon, this means integrating sustainability issues into its business in a meaningful way in order to meet the expectations of relevant stakeholders across its value chain and to act on its purpose from an impact perspective. In addition, business risks and opportunities stemming from sustainability topics are becoming increasingly important as the competitive and regulatory landscape evolves in the regions where Aegon operates. In 2023, our sustainability approach focused primarily on our two priority themes – climate change and inclusion and diversity. The structure of our non-financial reporting for 2023 is wider, encompassing the six topics identified by our DMA process. For these topics, we have already begun the process of identifying policies, metrics, and (where they are already in place) targets. Through Aegon’s sustainability approach and other delivery mechanisms, as necessary, we will continue to embed these topics within the business and develop our approach as sector-specific guidance on the implementation of the CSRD becomes available. For each material topic, the following aspects are presented: related sub-topics, definitions, related impacts, risks, and opportunities, as well as related policies, key performance indicators, targets, metrics (where available) and Aegon’s contribution to the SDGs. As part of our preparations for the CSRD, we have listed metrics and KPIs under each of the material topics. These are not yet fully reflective of ESRS and include a mix of ESRS and entity-specific disclosures. Aegon’s actions in relation to these material topics are disclosed in the “Creating sustainable value for our stakeholders in 2023” section (pages 24-39). A “Policies and Statements” table is included at the end of this section, where each policy is explained in detail. 406 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Climate change mitigation and adaptation Definition “Climate change mitigation” refers to the process of reducing greenhouse gas (GHG) emissions and keeping the increase in the global average temperature to well below 2 °C and pursuing efforts to limit it to 1.5 °C above pre-industrial levels, as set out in the Paris Agreement. “Climate change adaptation” refers to the process of adjusting to actual and expected climate change and its impacts. Sub-topics • Investment footprint, including engagement with investee companies • Operational footprint, including energy use Impacts, risks, and opportunities Aegon has an impact on climate change mitigation primarily through its investment portfolio. Aegon has identified two main risks regarding climate change mitigation that could have a significant to severe impact on Aegon, namely the exposure of the investment portfolio to both physical and transition risks caused by a lack of mitigation. The transition risks come from the potential sensitivity of our investment portfolio to rapid implementation of climate policies, changes in investor preferences, costs of non-compliance or technological disruptions. The physical risks are due to the impact of climate change on global supply chains or physical assets. Climate change will also have other indirect impacts on public health and longevity in the medium to long term. There are also significant opportunities arising from climate change mitigation, such as investing in the technology and infrastructure needed to transition away from carbon emissions, including renewable energy sources, low-carbon properties, low-carbon heating, electrification of transport, and nature-based solutions. To mitigate its impact and capitalize on opportunities, Aegon is investing in line with our net-zero commitments. This includes reducing the carbon intensity of our general account and investing USD 2.5 billion to help mitigate climate change or adapt to the associated impacts by 2025 (scope 3 emissions). Aegon is also working on reducing its direct operational impact (scope 1 and 2 emissions). Aegon's impact on climate change adaptation is shaped by how Aegon invests within its existing portfolio and how it approaches future portfolio allocation/asset selection decisions. The main risks identified by Aegon regarding climate change adaptation are, again, related to physical and transition risks, such as the potential impact of extreme weather events on direct operations, infrastructure, assets, and supply chains. Climate change mitigation and adaptation also means actively engaging with the companies in which Aegon invests. Additional information on climate change related risks and opportunities is disclosed in the TCFD section (pages 431-443). Policies and commitments • Our Group Responsible Investment Policy and Net-Zero Asset Owner Alliance (NZAOA) membership provide a framework and guide our steps on climate change mitigation at the portfolio level. These steps involve assessing the feasibility of our established targets, actively engaging with companies in which Aegon invests, and potentially divesting from sectors with particularly negative impacts. Key performance indicator(s) and target(s) KPI(s) Target for 2023 Performance in 2023 Target for 2024 Weighted average carbon intensity for corporate fixed income and listed equity in our general account 1) (metric tons CO 2 e / EURm revenue) 25% reduction by 2025 against 2019 baseline Ahead of target. 37% reduction by 2023 against 2019 baseline 25% reduction by 2025 against 2019 baseline Amount invested in companies to help mitigate climate change or adapt to the associated impacts by 2025 (USD billion) USD 2.5 billion investments by 2025 Slightly behind projected budget. USD 1.8 billion invested USD 2.5 billion investments by 2025 Number of engagements with the largest corporate carbon emitters in our investment portfolio by 2025 Engagement with at least the top 20 corporate carbon emitters by 2025 On track. 19 investees were engaged Engagement with at least the top 20 corporate carbon emitters by 2025 Carbon intensity of our directly held real estate investments (Scopes 1 and 2) (kgCO 2 e/m 2 ) New target Ahead of target. 46% reduction by 2023 against 2019 baseline 25% reduction by 2025 against 2019 baseline Absolute operational carbon emissions (Scopes 1 and 2) (metric tons CO 2 e) 25% reduction by 2025 against 2019 baseline Ahead of target. 68% reduction by 2023 against 2019 baseline 25% reduction by 2025 against 2019 baseline 1 Aegon is committed to transitioning its general account investment portfolio to net-zero greenhouse gas (GHG) emissions by 2050. The commitment includes an intermediate target to reduce the carbon intensity for corporate fixed income and listed equity in our general account by 25% in 2025 compared with 2019. For details on the methodology used, please see the TCFD section (Methodology) on pages 442-443. ( The general account portfolio consists of assets where Aegon can make the investment decisions, taking into account Aegon’s legal obligations under local laws and regulations. A similar approach applies to selected investments where Aegon AM in its capacity as manager makes the investment decisions. For discretionary investments on behalf of third parties and off-balance sheet investments, the investment decisions are driven by the relevant third parties as well as legal and/or fiduciary obligations of Aegon, as required by local laws and regulations.) 407 Integrated Annual Report 2023 | Our material topics Metrics unit 2023 2022 % Climate change mitigation and adaptation Investment footprint Corporate Fixed Income + Listed Equity (CFI) 1) Total carbon emissions tCO 2 e 2,036,000 2,640,000 (23%) Carbon footprint tCO 2 e/EURm invested 82 84 (2%) Total carbon emissions and carbon footprint (coverage) % 90% 89% 1pp Weighted average carbon intensity tCO 2 e/EURm revenue 338 428 (21%) Weighted average carbon intensity (coverage) % 97% 97% 0pp Reduction of weighted average carbon intensity vs 2019 baseline % (37%) (20%) (17pp) Sovereign Fixed Income (SFI) 2) - excluding LULUCF Total carbon emissions tCO 2 e 1,411,000 n.m. n.m. Carbon footprint tCO 2 e/EURm invested 270 n.m. n.m. Total carbon emissions and carbon footprint (coverage) % 76% n.m. n.m. Weighted average carbon intensity 3) tCO 2 e/EURm invested 270 n.m. n.m. Weighted average carbon intensity (coverage) % 76% n.m. n.m. Sovereign Fixed Income (SFI) 2) - including LULUCF Total carbon emissions tCO 2 e 1,237,000 n.m. n.m. Carbon footprint tCO 2 e/EURm invested 240 n.m. n.m. Total carbon emissions and carbon footprint (coverage) % 76% n.m. n.m. Weighted average carbon intensity 3) tCO 2 e/EURm invested 240 n.m. n.m. Weighted average carbon intensity (coverage) % 76% n.m. n.m. Climate change resiliency (ND GAIN rating) score 64 n.m. n.m. Climate change resiliency (coverage) % 100% n.m. n.m. Real estate 4) Total carbon emissions tCO 2 e 4,783 n.m. n.m. Total floor space m 2 78,680 n.m. n.m. Carbon intensity kgCO 2 e/m 2 0.08 n.m. n.m. Carbon intensity (coverage) % 74% n.m. n.m. Reduction of carbon intensity vs. 2019 baseline % (46%) n.m. n.m. Active ownership Number of engagements with heaviest emitters (based on WACI) 5) nr 19 n.m. n.m. Investment in companies contributing to climate mitigation and/or adaptation 6) USDb 1.8 n.m. n.m. Operational footprint Greenhouse gas (GHG) emissions 7) Scope 1 - gas tCO 2 e 1,945 3,361 (42%) Scope 2 - electricity - location based tCO 2 e 11,301 11,068 2% Scope 2 - electricity - market based tCO 2 e 229 335 (32%) Scope 3 - business travel tCO 2 e 10,255 6,350 61% Air travel - total emissions tCO 2 e 8,301 n.m. n.m. Train travel - total emissions tCO 2 e 59 n.m. n.m. Car travel - total emissions tCO 2 e 1,895 n.m. n.m. Total GHG emissions (location-based) tCO 2 e 23,501 20,780 13% Total GHG emissions per EURm revenue tCO 2 e/EURm revenue 1.3 1.1 14% Total GHG emissions per employee 8) tCO 2 e/ employee 2.0 1.8 12% Total GHG emissions (market-based) tCO 2 e 12,429 10,047 24% Total GHG emissions per EURm revenue tCO 2 e/EURm revenue 0.7 0.5 32% Total GHG emissions per employee 9) tCO 2 e/ employee 1.1 0.9 19% Total scope 1+2 emissions (location-based) tCO 2 e 13,246 14,430 (8%) Absolute reduction of scope 1+2 vs. 2019 baseline tCO 2 e (28,551) (27,367) 4% Relative reduction of scope 1+2 vs. 2019 baseline % (68.0%) (65.5%) (2.5pp) Energy consumption Total energy (fuel and electricity) MWh 40,744 43,965 (7%) Fuel - gas MWh 9,901 15,284 (35%) Total electricity MWh 30,843 28,680 8% Renewable electricity MWh 30,489 28,105 8% Green tariff/Renewable Energy Certificate (REC) MWh 30,489 28,105 8% 408 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Self-generated MWh - - - Non-renewable electricity MWh 354 575 (38%) Renewable electricity - % of total electricity % 99% 98% 1pp Renewable energy - % of total energy % 75% 64% 11pp Business travel Air travel - total distance million km 53.3 46.9 14% Economy (as % of total distance) % 76% 81% (5pp) Premium (as % of total distance) % 24% 19% 5pp Short distance (as % of total distance) % 4% 6% (2pp) Long distance (as % of total distance) % 96% 95% 1pp Train travel - total distance million km 1.67 n.m. n.m. Car travel - total distance million km 6.86 n.m. n.m. 1 The scope covers global general account assets only. The disclosures are based on Aegon calculations. Relative intensity, weighted average carbon intensity and carbon risk rating are extrapolated in case carbon data is not available. The availability of data for each indicator is expressed in a coverage ratio as disclosed above. Climate change data availability may change over time and characteristics will vary. Certain information from ©2023 Sustainalytics and MSCI ESG Research L.L.C. is reproduced with permission and is not for further distribution. For more information see the TCFD section in this report. 2 The scope covers global general account assets only. The disclosures are based on Aegon calculations. The availability of data for each indicator is expressed in a coverage ratio as disclosed above. Data coverage for SFI indicators is based on UNFCCC national emissions inventory. As a result, indicators reflect coverage of available data and are not extrapolated. Climate change data is subject to delays, and availability may change over time and characteristics may vary. Climate change data used to calculate the Climate change resiliency (ND GAIN rating) is subject to its own methodology and may differ from the data used to calculate SFI indicators. For more information, see the TCFD section in this report. LULUCF stands for the sectors Land use, Land-use change, and Forestry. The scope 1 emissions are reported both including and excluding LULUCF. 3 The weighted average carbon intensity is calculated based on the purchasing power parity (PPP)-adjusted GDP. In previous years, this figure was calculated based on national debt. This change is a result of the revisions to the methodology used to calculate PCAF-financed emissions methodology of December 2022. Figures for previous years are not calculated using this new methodology. Therefore, data for 2022 is disclosed as “not measured”. 4 This metric covers “fully and jointly owned” commercial and residential real estate of Aegon’s general account portfolio, where Aegon directly owns physical buildings, or in the case of joint ownership, has a 25% or greater share. The indicator includes both landlord controlled and tenant-controlled buildings and areas. It does not include Real Estate Investment Trust (REIT), funds or other listed vehicles which should be captured under listed equity and corporate debt. The metric only covers scope 1 and 2 emissions from these buildings. Currently, data is only available for directly held real estate in Transamerica’s general account holdings. Also due to data limitations, it does not include tenant-related scope 3 emissions resulting from heating and electricity consumption. 5 Aegon seeks to establish a constructive dialogue with the top 20 heaviest emitters in Aegon’s general account either bilaterally or as part of an investor consortium, as we promote responsible business practices, including the reduction of our carbon footprint. This metric represents the number of companies that have been engaged by Aegon. The ranking of the top emitters is based on the weighted average carbon intensity (WACI) of Aegon’s corporate fixed income assets in the general account. 6 Climate solution investments are investments in economic activities considered to contribute substantially to climate change mitigation (solutions substantially reducing greenhouse gases by avoiding emissions or sequestering carbon dioxide already in the atmosphere) or climate change adaptation (activity that substantially contributes to enhancing adaptive capacity, strengthening resilience, and reducing vulnerability to climate change). Economic activities making a substantial contribution to the first two objectives must be assessed to ensure they do not cause significant harm to all remaining environmental or social objectives. When reviewing assets for inclusion, the use of proceeds must align with at least one of the stated Climate Solution Themes deemed acceptable by the Net Zero Asset Owners’ Alliance (Pollution Waste, & Water Solutions, Sustainable Land & Marine, Sustainable Transportation, Manufacturing & Industry, ICT Solutions, Green Buildings & Homes, and Renewable Energy). For labelled “Green” or “Sustainability” bonds, Bloomberg data is typically the source used to confirm that the stated use of proceeds meet eligibility criteria. Where available, third-party opinions are considered for support (e.g. Sustainalytics). Note that these investments are held in the Transamerica general account, and are not available for direct investment or co-investment by Transamerica clients. 7 Operational GHG emissions cover own energy consumption and business travel. Energy consumption data is extrapolated by floorspace for sites where consumption data is missing. A further extrapolation is made for employees working permanently from home by applying an average employee consumption to our office premises for each business unit. Where possible, GHG emissions are calculated on the basis of locally-specific conversion factors. Scope 1 conversion factors for gas consumption are sourced from the UK Department for Environment, Food & Rural Affairs (Defra) using “100% mineral” for the United States, and “5% biofuel blend” for the Netherlands, United Kingdom, Spain, and Hungary. Scope 2 GHG emissions are expressed through both the GHG Protocol “location- based” and “market-based” approaches, with location-based conversion factors for electricity consumption sourced from the US Environmental Protection Agency (eGRID regions), the European Environment Agency for the Netherlands, Spain and Hungary, and Defra for the United Kingdom. For the market-based approach, conversion factors are sourced from individual electricity suppliers. Conversion factors for air travel are sourced solely from Defra as they are applicable to all countries. Conversion factors for car and train travel are sourced from UK Department for Environment, Food & Rural Affairs (Defra), US Environmental Protection Agency, and the European Environment Agency. 8 Direct employees include employees from Aegon Ltd. and its wholly owned subsidiaries only. 9 Total GHG emissions (scope 1+2 and scope 3 Business travel) is divided by total revenues, excluding Joint ventures and associates, as presented in the segment results table in the financial statements under “Segment total”. SDGs We are committed to contributing to three UN SDGs and their targets related to climate change: 7. Affordable and clean energy Ensure access to affordable, reliable, sustainable, and modern energy for all. Target 7.2 Increase substantially the share of renewable energy in the global energy mix. Target 7.3 Double the global rate of improvement in energy efficiency. 9. Industry, innovation, and infrastructure Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation. Target 9.4 Upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities. 13. Climate action Take urgent action to combat climate change and its impacts. Target 13.1 Strengthen resilience and adaptive capacity to climate-related hazards and natural disasters in all countries. 409 Integrated Annual Report 2023 | Our material topics Inclusion and diversity Definition Providing all employees with a safe and fulfilling work environment where people treat each other with respect and dignity. Providing equal opportunities means that employees are selected solely on the basis of their ability to do the job and that there is no distinction, exclusion, or preference made on other grounds, either during the recruitment process or after. Promoting inclusion and diversity in the value chain. Sub-topics • Equal treatment and opportunities for all • Diversity (including measures against violence and harassment in the workplace) • Gender equality and equal pay for work of equal value Impacts, risks, and opportunities Aegon’s vision is to have impact on inclusion and diversity (I&D) by building a fair and inclusive company, where we overcome obstacles to participation and increase our diversity so that everyone belongs and plays a role in fostering inclusion. Our global inclusion and diversity strategy sets out policies and actions for all parts of Aegon to make an active contribution to building a more inclusive and diverse organization through a consistent and coherent way of working across the whole company. Aegon's inclusion and diversity strategy is led from the top, with Aegon's senior leadership serving as role models for I&D. They achieve this by sharing their own inclusion stories and actively championing areas of diversity excellence. We focus on five core areas pertinent to our workforce and customers: disability, sexual orientation, gender balance, life stages, and race/ethnicity. Currently our efforts are directed toward addressing the gender imbalance that persists in financial services by refining our hiring practices with a focus on inclusive recruitment, gender diversity within senior management, addressing gaps in our diversity data, and building an inclusive culture. The main risks and opportunities identified by Aegon in relation to inclusion and diversity are Aegon falling behind its peers in terms of customer understanding and talent attraction (business and reputational risk). Furthermore, with the rapid development of artificial intelligence (AI), there is an increasing risk of unintentional discrimination or bias, which could result in damage to (prospective) customers, as well as reputational and financial damage. By welcoming a broader range of perspectives into our workforce, we increase the opportunity to unlock new customer segments from historically underserved communities. We also become a more attractive employer, increasing the chances of securing the best talent for our business. Diversity and the ability to speak up also help us balance our risk profile and continue to support the long-term sustainability of our business. Policies and commitments • Our Statement on Inclusion and Diversity sets out Aegon’s approach to inclusion and diversity to create an environment where employees can bring their authentic selves to work. The statement incorporates Aegon's commitment to enable this through its actions and inclusive policies in the workplace, the marketplace, and the communities in which it operates. • Our Diversity and Inclusion Policy addresses Aegon’s concrete targets for diversity in terms of nationality, age, gender, educational, professional and geographical background, and experience, in order to have a balanced and diverse composition of the Board and Executive Committee. • Our Statement on Human Rights provides a framework for Aegon’s ongoing stewardship of human rights, including both the direct impacts of our daily operations as well as the indirect impacts of our business activities. Key performance indicator(s) and target(s) KPI(s) Target for 2023 Performance in 2023 Target for 2024 Proportion of women in senior management (%) Minimum 38% On track. 38% Minimum 40% In this context, senior management includes individuals up to two levels below the CEO (three levels for Corporate Center), provided they have direct reports. If the person has no direct reports, but the job title indicates the required seniority, the individual is also considered part of senior management. People working in the “administration” group are excluded from the list, unless their job title indicates the required seniority. 410 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Metrics unit 2023 2022 % Equal treatment and opportunities for all Diversity 1) Female employees nr 5,830 5,211 12% Proportion of female employees % 51% 48% 2pp Proportion of employees <30 years old % 12% n.m. n.m. Proportion of employees 30-50 years old % 55% n.m. n.m. Proportion of employees >50 years old % 34% n.m. n.m. Work-related incidents (reported) nr 53 79 (33%) Concerning discrimination nr 3 10 (70%) Total amount of material fines penalties and compensations EURm - - - Gender equality and equal pay for work of equal value Senior management 2) Number of women in senior management nr 164 177 (7%) Proportion of women in senior management % 38% 36% 2pp 1 The diversity figures are based on direct employees of Aegon. Direct employees include employees of Aegon Ltd. and its wholly owned subsidiaries. 2 In this context, senior management includes individuals up to two levels below the CEO (three levels for Corporate Center), provided they have direct reports. If the person has no direct reports, but the job title indicates the required seniority, the individual is also considered part of senior management. People working in the “administration” group are excluded from the list, unless their job title indicates the required seniority. SDGs We are committed to contributing to two UN SDGs and their targets related to inclusion and diversity: 5. Gender equality: Achieve gender equality and empower all women and girls. Target 5.5 Ensure women’s full and effective participation and equal opportunities for leadership at all levels of decision-making in political, economic and public life. 10. Reduced inequalities: Reduce inequality within and among countries. Target 10.2 Empower and promote the social, economic and political inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin, religion or economic or other status. Target 10.4 Adopt policies, especially fiscal, wage and social protection policies, and progressively achieve greater equality. 411 Integrated Annual Report 2023 | Inclusion and diversity Customer empowerment Definition Helping people to live healthy, sustainable lives, and delivering long-term value to our customers by expanding and tailoring our offering to customers' evolving needs, promoting financial literacy and the financial inclusion of underserved groups. This includes product innovation and social inclusion of our customers, for example by enabling individuals to save for their own retirement, thereby reducing their reliance on public pension systems. It also entails responsible marketing practices, providing transparent product information, fair pricing of products, and offering high levels of customer service, designed around customers’ changing needs. Sub-topics • Customer service • Social inclusion of customers • Access to products and services • Responsible marketing practices • Product innovation Impacts, risks, and opportunities Aegon has a direct positive impact on its customers by offering a range of investment, retirement, and protection solutions. These encompass workplace and individual solutions, covering life insurance, long-term savings options, pension, and annuity solutions, and mortgages. These offerings work together to ensure the financial security of customers, thereby contributing to their overall financial wellbeing. This, in turn, supports their longevity, physical health, and mental wellbeing. Aegon does this by providing transparent information about our products and promoting financial education, enabling customers to make well- informed decisions about their financial futures. This is where Aegon has one of its greatest impacts, due to the size of the customer base and the number of people it can potentially influence. In its role as a financial institution, Aegon also has the potential to foster positive change through financial inclusion. Bridging gaps in access to financial products can be achieved by incorporating inclusion and diversity principles into product development and strategy. This approach can particularly benefit underserved groups, ethnic minorities, and reduce the gender pension gap. Additional aspects, such as fair pricing and responsible marketing, can contribute to customer empowerment. The main risks identified by Aegon are not attracting potential new customers or losing existing ones by not offering products or services in an appealing way to customers. On the other hand, offering more individualized products can reach a wider consumer base, leading to growth and increased market share, which are opportunities. However, the opportunities for individualized products may be limited by ethical issues such as privacy. As both a pension and life insurance provider, changing demographics have impacts for Aegon. For example, a healthier customer base and the provision of preventative services (for example, offering a free cancer scan to high-risk professionals), could lead to increased longevity whereas an unhealthier population will result in higher mortality. There is also an opportunity to embed I&D in product development, in order to provide financial inclusion to underserved segments of society. For example, products that specifically target women and communities traditionally not targeted by the financial services sector. Policies and commitments • The Pricing and Product Development Policy details Aegon’s approach to pricing and product development. It takes into account, among other things, ensuring a reasonable distribution of return/value to all stakeholders, the fair treatment of customers, and taking into account customer needs, including sustainability preferences, in the product approval process. • The Market Conduct Compliance Policy sets out key market conduct requirements, designed to prevent or mitigate customer detriment, support the proper management of conflicts of interest (including acting in the best interests of customers) and ensure that the interests, objectives, and characteristics of customers are duly taken into account. Key performance indicator(s) and target(s) KPI(s) Target for 2023 Performance in 2023 Target for 2024 Significant fines to address cases of mis-selling (EUR) 0 EUR 0 EUR 0 EUR 412 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Until the end of 2022, customer satisfaction was measured using two KPIs, namely "Significant fines to address cases of mis-selling" and "Net Promoter Score (SM) (NPS ® )". From 2023, we will continue to measure customer satisfaction through the KPI “Significant fines to address cases of mis- selling", which includes any fines for mis-selling in excess of EUR 100,000. Metrics unit 2023 2022 % Customer service Total customers 1) million 23.9 26.8 (11%) Americas million 10.3 10.8 (5%) United Kingdom million 4.0 4.1 (0%) International million 9.6 9.1 6% New customers 2) million 4.0 3.6 9% Customer satisfaction (starting from 2023) 3) United States - RepTrak % 49.0 n.m. n.m. United Kingdom - rNPS® -100 to 100 (5) n.m. n.m. Customer satisfaction (until 2022) 4) United States - bNPS® n.a. n.m. = Market Average n.m. United Kingdom - bNPS® n.a. n.m. < Market Average n.m. Customer complaints 5) nr 85,133 74,368 14% Social inclusion of customers Responsible marketing practices Significant mis-selling fines 6) EURm - - - Proportion of compliance with Pricing and product development policy requirements % 98% 98% 0pp 1 Customers are those with individual, group or corporate policies. It also includes those participating in pension plans controlled by trustees or who have white label products serviced by Aegon or Transamerica. Customers of our joint ventures are included on a 100% basis. The customers of our joint venture in Brazil are reported in the segment International. 2 New customers are those who acquired a product or service during the reporting period (and who were not previously customers of Aegon). Customers of our joint ventures are included on a 100% basis. 3 In 2023, customer satisfaction in the United States was measured through RepTrak and in the United Kingdom through relationship Net Promoter Score (SM) (NPS®). RepTrak measures customer satisfaction based on the statement: “I would recommend the products & services of Transamerica. Customers can provide a rating between 1 “strongly disagree” and 7 “strongly agree. The outcome represents the percentage of customers who responded with either 6 “agree” or 7 “strongly agree”. rNPS measures customer satisfaction based on the question: “How likely are you to recommend Aegon UK to a friend or colleague?”. Customers answer based on a 0 to 10 scale, where those answering 9 or 10 are deemed “promoters”, those answering 7 or 8 are “passive”, and 0 to 6 are “detractors”. The net promoter score is based on % of promoters minus the % of detractors. A negative NPS represents a higher % of detractors amongst respondents than promoters. Net promoter score can be anywhere between -100 and +100. 4 Until the end of 2022, customer satisfaction was measured centrally through benchmarked Net Promoter Score (SM) (NPS®). On an annual basis, we measured the NPS in our core markets (the Netherlands, the United Kingdom, and the United States) and compared findings against peers in each local market. Our target was to ensure that customer satisfaction in each of our core markets remains at or above the average of our peers. The peer groups were re-assessed each year to ensure a fair representation of the market. 5 Includes all written and verbal complaints from our customers. 6 Includes any fines for mis-selling in excess of EUR 100,000. SDGs We are committed to contributing to two UN SDGs and their targets related to customer empowerment: 3. Good health and wellbeing Ensure healthy lives and promote wellbeing for all at all ages. Target 3.8 Achieve universal health coverage, including financial risk protection, access to quality essential health- care services and access to safe, effective, quality and affordable essential medicines and vaccines for all. 8. Decent work and economic growth Promote sustained, inclusive, and sustainable economic growth, full and productive employment and decent work for all. Target 8.10 Strengthen the capacity of domestic financial institutions to encourage and expand access to banking, insurance and financial services for all. 413 Integrated Annual Report 2023 | Customer empowerment Employee wellbeing Definition Creating a work environment that promotes a state of contentment that allows employees to thrive and achieve their full potential for the benefit of themselves and their organization. It covers talent management, working conditions, and employee engagement. Sub-topics • Talent attraction, development, and retention • Employee engagement • Working conditions • Social dialog • Work-life balance Impacts, risks, and opportunities Aegon’s actual positive and negative impacts are spread across various dimensions of talent management and working conditions. These include recruitment and retention, the performance and development cycle, education and training, compensation and benefits, engagement, and the physical and mental health and wellbeing of employees. Aegon aims to amplify its potential impact, contribute to meaningful and fulfilling careers for both young and older talent, and embody the characteristics of a modern and responsible employer. It also includes enhancing employee engagement, creating a vibrant and supportive work environment, providing wider benefits, helping employees to live their best lives and live Aegon's purpose, promoting physical and mental wellbeing, and fostering entrepreneurial spirit in the company. The main risks identified by Aegon are difficulties in retaining and attracting employees due to a lack of flexibility, quality and relevance of work, career path, and competitive compensation and benefits. In addition to the loss of the human capital itself, a lack of talent could lead to dissatisfied customers and greater pressure on the existing workforce. Furthermore, low employee engagement can affect performance, which can lead to poor customer experience and a lack of innovation. Finally, the lack of availability of qualified staff is exacerbated for insurers competing for skilled talent not just with peers but also with other industries (business risk). By offering strong compensation programs and flexible working policies (hybrid and remote), and by investing in talent attraction, retention, training, and skills development, Aegon is able to create attractive prospects for existing and future employees and contribute to overall engagement and employee development. Policies and commitments • The Talent Principles and Talent Review Framework sets out Aegon’s approach to talent management to ensure we have the right people in the right place to deliver our business ambitions. • The Performance and Development Cycle sets out Aegon’s approach to managing the performance of its people, focusing on current performance and future development and growth potential. • The Global Health and Safety Statement commits Aegon to achieving and maintaining high health and safety standards in all its business units worldwide, and outlines Aegon's objectives and expectations. • The Global Remuneration Framework details Aegon’s remuneration philosophy and principles, as well as its approach to remuneration in general. The framework is based on the principle of pay for performance and sets out the principles of governance covering both fixed and variable pay. Key performance indicator(s) and target(s) KPI(s) Target for 2023 Performance in 2023 Target for 2024 Result of the most recent employee engagement score (%) At least 72% On track. 77% At least 78% The Global Employee Survey is provided through Culture Amp®. All employees, including those in joint ventures, participate in the survey on a voluntary basis. Employee engagement is measured on a five-point scale (strongly disagree to strongly agree), and it is the average score of four statements: • The company motivates me to go beyond expectations • I am proud to work for this company • I see myself still working at this company in two years’ time • I would recommend this company as a great place to work In 2023, three employee surveys were conducted throughout the year including a short check-in survey in Q1, a focused I&D survey for most business units, excluding Transamerica, in Q2, and a full employee survey in Q3. The participation rate for the most recent survey was 78%. 414 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Metrics unit 2023 2022 % Talent attraction, development, and retention Number of employees 1) nr 15,658 15,478 1% Americas nr 6,967 6,153 13% United Kingdom nr 2,591 2,621 (1%) International nr 3,654 4,281 (15%) Asset Management nr 1,409 1,464 (4%) Holding and other activities nr 1,037 958 8% Direct employees by business unit 2) nr 11,526 10,781 7% Permanent nr 11,378 n.m. n.m. Americas nr 6,319 n.m. n.m. United Kingdom nr 2,264 n.m. n.m. International nr 694 n.m. n.m. Asset Management nr 1,130 n.m. n.m. Holding and other activities nr 971 n.m. n.m. Temporary nr 148 n.m. n.m. Americas nr - n.m. n.m. United Kingdom nr 75 n.m. n.m. International nr 13 n.m. n.m. Asset Management nr 40 n.m. n.m. Holding and other activities nr 20 n.m. n.m. Non-guaranteed nr - n.m. n.m. Americas nr - n.m. n.m. United Kingdom nr - n.m. n.m. International nr - n.m. n.m. Asset Management nr - n.m. n.m. Holding and other activities nr - n.m. n.m. Direct employees by gender 2) nr 11,526 n.m. n.m. Permanent nr 11,378 n.m. n.m. Male nr 5,449 n.m. n.m. Female nr 5,747 n.m. n.m. Other nr 66 n.m. n.m. Not reported nr 116 n.m. n.m. Temporary nr 148 n.m. n.m. Male nr 65 n.m. n.m. Female nr 83 n.m. n.m. Other nr - n.m. n.m. Not reported nr - n.m. n.m. Non-guaranteed nr - n.m. n.m. Male nr - n.m. n.m. Female nr - n.m. n.m. Other nr - n.m. n.m. Not reported nr - n.m. n.m. Non-employee workers in own workforce 3) nr 3,093 n.m. n.m. New hires nr 2,333 2,033 15% Leavers 4) nr 1,466 2,062 (29%) Proportion of leavers - voluntary % 74% 83% (9pp) Proportion of leavers - involuntary % 26% 17% 9pp Turnover rate % 13% 18% (5pp) Turnover rate - voluntary % 10% 15% (5pp) Turnover rate - involuntary % 3% 3% 0pp Proportion of employees participating in performance and development reviews 5) % 89% n.m. n.m. Male % 89% n.m. n.m. Female % 89% n.m. n.m. Other % 92% n.m. n.m. Not reported % 92% n.m. n.m. Investment in training and career development EURm 5.5 6.3 (12%) Average investment in training and career development per employee EUR 479 561 (14%) 415 Integrated Annual Report 2023 | Employee wellbeing Employee engagement Global Employee Survey (GES) 6) GES - Engagement % 77% 70% 7pp GES - Leadership % 66% 61% 5pp GES - Inclusion % 79% 78% 1pp GES - Diversity % 79% 76% 3pp GES - Wellbeing % 71% n.m. n.m. GES - Participation rate % 82% 79% 3pp Working conditions Proportion of employees covered by collective bargaining / labor agreements 7) % 30% n.m. n.m. Americas % 0% n.m. n.m. United Kingdom % 100% n.m. n.m. International % 13% n.m. n.m. Asset Management % 55% n.m. n.m. Holding and other activities % 38% n.m. n.m. Proportion of employees covered by workers’ representatives (EEA countries) 8) % 94% n.m. n.m. Proportion of employees covered by social protection 9) % 98% n.m. n.m. Total employment costs EURb 1.7 1.7 0.0% Salary costs EURb 1.1 1.1 0.0% Ratio of CEO compensation to average compensation 10) n.a. 25:1 23:1 n.a. Proportion of compliance with the Global Remuneration Framework 11) % 100% 95% 5pp Total employee absence 12) days 24,760 27,937 (11.4%) Employee absence rate % 1.9% 2.1% (0.2pp) Percentage of employees entitled to take family-related leave 13) % 87% n.m. n.m. Percentage of entitled employees that took family-related leave 13) % 7% n.m. n.m. Male % 6% n.m. n.m. Female % 8% n.m. n.m. Other % 4% n.m. n.m. Not reported % 3% n.m. n.m. 1 Number of employees on the last day of the reporting period, including all direct employees of Aegon, tied agents, and employees in Aegon’s subsidiaries and joint ventures. 2 Direct employees include employees of Aegon Ltd. and its wholly owned subsidiaries only. 3 Non-employee workers in our own workforce include individuals with a contract with Aegon to supply labour (“self-employed workers”) and workers provided by third-party companies primarily engaged in “employment activities”. Workers hired from third-party companies typically perform the same work as employees, such as workers who fill in for employees who are temporarily absent (due to illness, holiday, parental leave, etc.). 4 Leavers refer to direct employees whose contract termination date is within the reporting period. Involuntary turnover rate refers to direct employees whose contract termination date is within the reporting period and the reason for leaving is involuntary. The data does not include transfers where employees continue paid employment outside Aegon. In this respect, the divested businesses of Aegon Turkey and Aegon Hungary were not included in the “leavers” figure for 2022, and the divested businesses of Aegon the Netherlands were not included in the “leavers” figure for 2023. Therefore, the difference between new hires and leavers is not consistent with the decrease of direct employees from 2022 to 2023. 5 Includes direct employees who participated in annual performance and career development reviews. The breakdown by gender provides insight in the proportion of each category (male, female, other and not reported) that participated in performance and development reviews. 6 The Global Employee Survey is provided by the third-party service provider Culture Amp. All employees, including those in joint ventures, participate in the survey on a voluntary basis. Three employee surveys are conducted during each reporting year (Q1, Q2, and Q3). The results and participation rate disclosed reflect the most recent survey conducted in the third quarter of each year. 7 The figures include direct employees who are covered by a collective bargaining agreement or a collective labour agreement. Employees in higher salary scales who are not part of these agreements are also included in the coverage, as these salary scales are also determined or influenced by collective bargaining agreements. The split per business unit shows for each unit the proportion of direct employees of that unit covered by collective bargaining / labor agreements. 8 This includes direct employees covered by the works council. This data point is applicable for our European entities. It does not reflect employees that are member of a trade union. 9 This includes direct employees covered by social protection against loss of income due to sickness, unemployment, employment injury and acquired disability, maternity leave, and retirement either through government policies or company plans. 10 The ratio of CEO compensation to average employee compensation is based on the IFRS remuneration expenses for both the CEO and Aegon’s employees in the reporting year. 11 Policy compliance reflects the extent to which business units comply with specific requirements of those policies. Where there is less than full compliance, this does not indicate a breach of the policy, but rather areas where business units have requested time to further strengthen internal governance. 12 Employee absence refers to time off from work as a result of illness or injury. It excludes approved leave of absence such as holiday, study/training, maternity or paternity leave, parental leave, and caregiver leave. The absence rate is calculated as follows: (number of days lost to employee absence) / (total days worked by employees multiplied by the direct headcount). The number of days worked is the sum of all offical working days minus national holiday days in the country of operation. The absence rate excludes Transamerica employees, as this type of absence is not registered in the United States, but combined with annual leave. 13 Family-related leave includes maternity leave, paternity leave, parental leave, and caregiver leave. The breakdown by gender provides insight in the proportion of each category (male, female, other and not reported) that took family related leave. SDGs We are committed to contributing to two UN SDGs and their targets related to employee wellbeing: 3. Good health and wellbeing Ensure healthy lives and promote wellbeing for all at all ages. Target 3.4 Reduce by one third premature mortality from non- communicable diseases through prevention and treatment and promote mental health and wellbeing. 8. Decent work and economic growth Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all. Target 8.5 Achieve full and productive employment and decent work for all women and men, including for young people and persons with disabilities, and equal pay for work of equal value. 416 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Data security and privacy Definition Data security entails preserving the confidentiality, integrity, and availability of information assets of Aegon and its customers. It also includes ensuring the data privacy of Aegon's employees, customers, and other stakeholders. Sub-topics • Data security • Privacy Impacts, risks, and opportunities Data security and privacy is considered a key aspect of Aegon's business, and Aegon has a duty to uphold strong cybersecurity and privacy measures. Aegon has various policies, procedures, and a set of information security requirements metrics to secure and protect data and to meet regulatory requirements (for example, privacy). Aegon is making a positive impact on this topic by protecting customer and employee data and establishing robust governance designed to prevent cyber issues and minimize the impact of any potential data breach. A breach of data privacy or security obligations may disrupt Aegon’s business, damage Aegon’s reputation, and adversely affect its financial condition and the results of its operations. Aegon's businesses are subject to various laws and regulations relating to the privacy and/or information security of customers, employees, or others. Aegon relies on a variety of processes and controls to protect confidentiality, integrity, and availability of personal information and other confidential information. If Aegon fails, or its third-party providers fail, to maintain adequate processes and controls or fail to comply with relevant laws and regulations, inappropriate disclosure or misuse of personal information could occur. For more information on Data security and privacy risks, see the Risk factors section on pages 384-392. Advances in data management, analytics and AI are important considerations for Aegon. Data is an asset that helps us support our customers’ needs and preferences in terms of products and services through data-driven decision-making and leveraging emerging technologies. Robust data management and controls are a core foundation for leveraging these capabilities while ensuring we remain within our risk tolerances. Policies and commitments • The Global Information Security Policy sets out Aegon's approach to cyberthreats and data protection, supported by mandatory training in information security. • The Aegon Privacy Control Framework is the basis for measuring privacy maturity at Aegon, which sets out the company's approach to personal data protection, one of the controls of which is mandatory privacy training. Key performance indicator(s) and target(s) KPI(s) Target for 2023 Performance in 2023 Target for 2024 Proportion of employees who completed the annual Information Security training (%) No target 2023 94% No target 2024 Metrics unit 2023 2022 % Data security Number of employees who received the annual Information security training 1) nr 13,546 13,540 0% Proportion of employees who completed the annual Information security training % 94% 96% (2pp) Number of enterprise-wide phishing campaigns launched during the year 2) nr 4 4 0% Privacy Number of employees who received specific training on data privacy 3) nr 12,754 11,905 7% Proportion of employees who completed specific training on data privacy % 97% 99% (2pp) 1 Direct employees and eligible contingent workers who are enrolled in Information security training at least annually. The training covers relevant information security topics based on risk assessments, best practices, and appropriate behaviors. Eligible contingent workers are contractors with an (Active Directory) Aegon or Transamerica account who are selected for the training. The selection is performed at the discretion of each business unit. 2 Enterprise wide phishing campaigns are run on a quarterly basis and covers all direct employees and all contingent workers with an e-mail account on the Aegon or Transamerica network. In addition, targeted campaigns are run periodically with a subset of users based on a common risk profile (e.g., Human Resources). 3 Direct employees and eligible contingent workers who are enrolled in an annual data privacy training. The training modules are different per region to address specific local legislation. The focus in Europe is on GDPR. Eligible contingent workers are contractors with an (Active Directory) Aegon or Transamerica account and selected for the training. The selection is performed at the discretion of each business unit. SDGs We are committed to contributing to one UN SDG and its target related to data security and privacy: 16. Peace, justice, and strong institutions Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels. Target 16.10 Ensure public access to information and protect fundamental freedoms, in accordance with national legislation and international agreements. 417 Integrated Annual Report 2023 | Data security and privacy Business conduct Definition Conducting business ethically, with integrity and transparency, includes anti-corruption and anti-bribery measures, and protection for whistleblowers. Corruption is the abuse of power for private gain. Bribery is a form of corruption, and is defined as the offering, giving, receiving, or soliciting of anything of value to improperly influence the actions of another, whether a government official (public bribery) or a private party (commercial bribery). It also covers measures to prevent doing business with people or parties who may be involved in financial crimes. Whistleblowing mechanisms enable individuals to raise concerns about wrongdoing or breaches of the law in the organization’s operations or business relationships, regardless of whether the individuals themselves are harmed or not. Protection means without fear of retaliation. Responsible tax means being transparent about paying the right amount of tax in the right place. Sub-topics • Anti-corruption and anti-bribery, including whistleblower protection • Responsible tax Impacts, risks, and opportunities Business conduct is a fundamental area where Aegon can make an impact. The subject is heavily influenced by legal requirements and includes aspects such as business ethics, anti-corruption and bribery, whistleblower protection, and responsible tax. At its core, Aegon makes a positive actual impact internally by aligning itself with international governance frameworks and implementing robust policies and procedures to ensure ethical business decisions that cater to stakeholders' interests. This commitment also involves providing a safe environment for individuals to raise concerns regarding potential misconduct. Externally, Aegon has a positive influence throughout its wider value chain by implementing responsible investment and sourcing policies and managing relationships with various partners, including investee companies, customers, and suppliers. Another aspect of business conduct pertains to corporate culture and enhancing transparency, which includes being clear about Aegon's products and activities. Business conduct is a fundamental and already well-established element within the business, with a well-established Code of Conduct and regular training on business conduct topics. Trust, transparency, and accountability are necessary for fostering long-term investment, financial stability, and business integrity. For example, the publication of a Global Tax Report provides stakeholders with a comprehensive overview of our approach to tax and our tax contributions on a country-by-country basis. Aegon has identified the following risks associated with doing business in a rapidly changing and highly politicized and regulated landscape. • Reputational risk as a result of increasing stakeholder expectations on business conduct and transparency, and the risk of not meeting or only partially meeting stated commitments if activities are not aligned across the group; • Failure to implement robust controls in relation to financial crime can result in regulatory penalties and damage to Aegon's reputation; • Conduct risk as an important operational risk: avoiding conduct risk requires strong systems, processes, and governance; weakness or failure in those systems and processes, errors and omissions, or the loss of key personnel could result in financial loss or adversely affect our customers and reputation; • Geopolitical instability, including the challenges of navigating increasingly polarized societies, requires considerable effort to engage and communicate effectively with stakeholders. This can create potential strategic risks for Aegon. Ensuring good governance and strengthening internal control and risk management systems can turn these risks into opportunities. For example, by paying close attention to business conduct and risk management, we can proactively manage the risks associated with issues such as money laundering, bribery and corruption, and anti-competitive behavior, forging better relationships with stakeholders by building a reputation for taking action on business conduct and enhancing trust in the Aegon brand; engaging with investee companies, governments, and stakeholders to jointly encourage good business conduct, for example through the Vendor Code of Conduct. Policies and commitments • The Code of Conduct prescribes a mandatory set of conditions for how Aegon employees should conduct business, comply with all applicable laws and regulations, and exercise sound judgment in making ethical business decisions in the long-term interests of our stakeholders. • Supplementing the Aegon Code of Conduct, Aegon Speak Up provides a safe environment for anyone who wishes to raise a concern (“whistleblowing”) about suspected or observed misconduct that involves Aegon. • The Aegon Code of Conduct provides guidance on the prevention of bribery and corruption (including gifts and entertainment). The internally published Anti-Bribery and Corruption (ABC) Policy provides further principles and guidelines to help Aegon employees make the right decision. 418 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon • The Aegon Code of Conduct provides guidance on conflicts of interest. The aim of the Conflict of Interest Policy is to provide further guidelines to help Aegon employees recognize a potential conflict of interest and how to handle the situation. • The Global Tax Policy and Principles of Conduct outlines Aegon’s approach to responsible taxpaying, which seeks to align the long-term interests of all our stakeholders, including customers, employees, business partners, investors, and society at large. Aegon aims to pay “fair taxes”, which means paying the right amount of tax in the right place. • The Group Anti-Money Laundering & Counter Terrorist Financing Policy aims to protect Aegon and its subsidiaries, assets, clients, and external entities or individuals from being used by criminals to launder their proceeds from criminal activities or to finance terrorist activities. • The Group Anti-Fraud Policy aims to protect Aegon and clients' assets from fraudulent behavior of clients, business partners, employees, or any other external entity or individual. • The Group Sanctions Policy aims to protect Aegon’s organization, products, and services from being used for prohibited transactions and for the purpose of evading, avoiding, or otherwise circumventing sanctions. Key performance indicator(s) and target(s) KPI(s) Target for 2023 Performance in 2023 Target for 2024 Proportion of new employees who completed the Code of Conduct attestation 95% Ahead of target. 99% 95% 419 Integrated Annual Report 2023 | Business conduct Metrics unit 2023 2022 % Corruption and bribery including whistleblower protection Proportion of new employees who completed the Code of Conduct attestation % 99% 99% (0pp) Proportion of compliance with Anti-bribery policy requirements % 100% 87% 13pp Proportion of compliance with Conflict of interest policy requirements % 97% 98% (1pp) Systematic Integrity Risk Assessment (SIRA) 1) Proportion of actions completed % 58% 73% (16pp) Proportion of actions completed or progressing within deadline % 76% 82% (5pp) Fraudulent activity Incidents - bribery or corruption 2) nr - n.m. n.m. Number of convictions nr - n.m. n.m. Value of fines EURm - n.m. n.m. Number of dismissed or disciplined workers nr - n.m. n.m. Number of contracts with business partners terminated or not renewed nr - n.m. n.m. Incidents - fraud 3) nr 156 584 (73%) Employees % 0.0% 0.2% (0.2pp) Intermediaries % 15% 3% 12pp Third parties % 85% 97% (11pp) Responsible tax Total taxes borne by Aegon 4) EURm 637 362 76% Corporate income tax 4) EURm 314 32 n.a. Americas EURm 30 (3) n.a. The Netherlands EURm 263 3 n.a. United Kingdom EURm 15.6 0.4 n.a. Others EURm 5 32 n.a. Taxes collected on behalf of others 4) EURm 2,321 2,585 (10%) 1 Aegon conducts an annual Systematic Integrity Risk Assessment (SIRA). All regions provide insight into their local anti-fraud programs and indicate that controls with regard to internal, external, and intermediary fraud are properly designed and operating effectively. Aegon takes action to address any gaps in performance. 2 This includes confirmed incidents of bribery or corruption conducted by employees. Incidents that are still under investigation at the end of the reporting period are excluded. 3 This includes confirmed incidents of fraud conducted by employees, intermediaries, and third parties (including customers). Incidents that are still under investigation at the end of the reporting period are excluded. 4 The data covers all entities over which Aegon has management control including divested businesses, up to the date of closing. For corporate income tax, there is often no direct correlation between tax reported on earnings for any given year and amounts paid or received in tax. Part of the explanation for this is that certain tax-deductible items are not recognized in the company’s profit & loss statement but directly in equity. In addition, payments and refunds for prior years can impact the amounts paid or received in the current year. For more information see Aegon’s Global Tax Report. SDGs We are committed to contributing to one UN SDG and its target related to business conduct: 16. Peace, justice and strong institutions Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels. Target 16.6 Develop effective, accountable and transparent institutions at all levels. 420 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Policies and statements Aegon is committed to doing business responsibly. The following table demonstrates the policies and statements related to our material topics as identified through the DMA. Where the policies and statements are available externally, a link to Aegon’s website is provided as well as a link to the relevant principles of the UN Global Compact. Material topic Value chain dimension Related Policy or Statement Description Link to UN Global Compact principles Climate change (mitigation and adaptation) Investments and asset management Aegon Group Responsible Investment Policy Externally published policy acting as the basis for how Aegon's general account assets should be managed, consistent with its responsible investment objectives, relevant laws, and governance standards. (Respon- sible investment (RI) is an umbrella term that covers various tools and approaches to incorporate environmental, social and governance (ESG) considerations into investment decision-making processes. It may include ESG integration and active ownership as well as dedicated, RI-focused capabilities.) The policy applies to the general account assets of Aegon business units, where Aegon has management control and can take the investment decisions. Aegon’s Executive Committee has ultimate responsi- bility for the execution of this policy and for its integration into investment strategy and other relevant company processes and practices. Climate change is one of the responsible investment focus areas, which outlines Aegon's net-zero commitments and exclusion criteria for certain activities considered to have significant adverse impacts on climate change. 1, 2, 3, 4, 5, 6 (Human Rights and Labour), 7, 8, 9 (Environment), 10 (Anti-Corrup- tion) Inclusion and diversity Own operations Statement on Inclusion & Diversity Externally published statement setting out Aegon’s approach to inclusion and diversity to create an environment where its employees can bring their authentic selves to work. The statement incorporates Aegon's commitment to enable this through its actions and inclusive policies in the workplace, the marketplace, and the communities in which it operates. The statement applies to all Aegon businesses worldwide. 1, 2, 3, 4, 5, 6 (Human Rights and Labour). Diversity and Inclusion Policy Internally published policy outlining Aegon’s concrete targets relating to diversity in terms of nationality, age, gender, educational, professional and geographical background, and experience, in order to have a balanced and diverse composition of the Board and Executive Committee. 1, 2, 3, 4, 5, 6 (Human Rights and Labour). Statement on Human Rights Externally published statement designed to frame Aegon’s ongoing stewardship of human rights, including both the direct impacts of our daily operations as well as the indirect impacts of our business activities. Based on the Universal Declaration of Human Rights, core standards of the International Labour Organization (ILO), and the principles of the UN Global Compact. The statement commits Aegon to upholding international human rights standards at all businesses where the company has sufficient management control and, where possible, to help ensure partners uphold the same standards. The statement is supported by a regular human rights risk assessment, covering Aegon’s businesses in the Americas, Europe, and Asia. (Note: Please see below for further information on our approach to human rights.) 1, 2, 3, 4, 5, 6 (Human Rights and Labour). Customer empowerment Own operations Pricing and Product Development Policy Internal policy detailing Aegon’s approach to pricing and product development. It takes into account, among other things, ensuring a reasonable distribution of return/value to all stakeholders, the fair treatment of customers, and taking into account customers' needs, including sustainability preferences, taking into account in the product approval process. The Global Chief Actuary (GCA) is the owner of the policy. The key requirements of the policy apply to all in-scope products, sold by all of Aegon’s strategic business units where Aegon has operational control. Broadly supports Principle 1 (Human Rights). Underwriting (insurance related VC) Market Conduct Compliance Policy Internal policy setting out key requirements regarding market conduct, designed to prevent or mitigate customers detriment, to support the proper management of conflicts of interests (including acting in accordance with the best interests of customers) and to ensure that the interests, objectives and characteristics of customers are duly taken into account. It applies to all strategic business units over which Aegon has operational control. The key requirement of this policy applies to all business units that deal with customers directly or indirectly through distributors, brokers, and vendors. Group oversight is the accountability and responsibility of the Board of Directors, supported by the Executive Committee. Employee wellbeing Own operations Talent principles and talent review framework Internal guidelines and processes setting out Aegon’s approach to talent management, to ensure we have the right people in the right place to deliver our business ambitions. 3 and 6 (Labour). Performance and develop- ment cycle Internal guidelines and processes setting out Aegon’s approach to managing the performance of its people, focusing on current performance and future development and growth potential. Global Health & Safety Statement Externally published statement committing Aegon to achieving and maintaining high health and safety standards in all its business units worldwide and outlining Aegon's objectives and expectations. 3, 4, 5, 6 (Labour). 421 Integrated Annual Report 2023 | Policies and statements Material topic Value chain dimension Related Policy or Statement Description Link to UN Global Compact principles Global Remuneration Framework Internal framework, detailing Aegon’s remuneration philosophy and principles, as well as its approach to remuneration in general. The Frame- work is based on the principle of pay for performance and sets out the principles of governance covering both fixed and variable pay. The variable remuneration for Aegon executives and other senior management is based on both financial and non-financial performance metrics. It contains general guidelines that apply to all staff within Aegon Group. In addition, there are specific policies that detail, among other things, the compensation structure and target setting requirements that apply to specific groups of employees. Broadly supports Principle 6 (Labour). Data security and privacy Own operations Global Information Security Policy Internal policy setting out Aegon's approach to cyberthreats and data protection, supported by mandatory training in information security. The policy applies to all Aegon businesses worldwide (including all units, entities, or joint ventures where Aegon has operational control) and is owned and maintained by the Global Chief Information Security Officer. Broadly supports Principle 1 (Human Rights). Aegon Privacy Control Framework The Aegon Privacy Control Framework is the basis for measuring Privacy maturity at Aegon, which sets out the company's approach to personal data protection where one of the controls is mandatory privacy training. Business conduct Own operations Code of Conduct Externally published document prescribing a mandatory set of conditions for how Aegon employees should conduct business, comply with all applicable laws and regulations, and exercise sound judgment in making ethical business decisions in the long-term interests of our stakeholders. Training on the Code of Conduct is mandatory for all employees. The Code of Conduct applies to all Directors, officers, and employees of all Aegon companies, including the Board members. It also applies to employees who represent Aegon at associate companies, joint ventures and other cooperative ventures. 1, 2, 3, 4, 5, 6 (Human Rights and Labour). Speak Up Externally published policy supplementing the Aegon Code of Conduct. Aegon Speak Up provides a safe environment for anyone who wishes to raise a concern about suspected or observed misconduct that involves Aegon. The policy applies to all Aegon businesses worldwide (including all business units, subsidiaries and joint ventures that are majority owned, and controlled by Aegon). It also extends to customers, business partners, shareholders and the public in general. 10 (Anti- Corruption). Anti-Bribery & Corruption (ABC) Policy The Aegon Code of Conduct provides guidance on the prevention of bribery and corruption (including gifts and entertainment). The internally published Aegon Anti-Bribery and Corruption (ABC) Policy provides further principles and guidelines to help Aegon employees to make the right decision. The policy applies to all Aegon business units. 10 (Anti- Corruption). Conflict of Interest Policy The Aegon Code of Conduct provides guidance on conflicts of interest. The internally published Aegon Conflict of Interest Policy defines the principles regarding potential conflicts of interest that apply to all Aegon business units, and should be implemented in their local unit. The aim of the policy is to provide further guidelines to help Aegon employees recognize a potential conflict of interest and to help them handle the situation. Global Tax Policy and Principles of Conduct Externally published policy outlining Aegon’s approach to responsible taxpaying, which seeks to align the long-term interests of all our stakehold- ers, including customers, employees, business partners, investors, and society at large. Aegon aims to pay “fair taxes”, which means paying the right amount of taxes in the right places. 10 (Anti- Corruption). Anti-Money Laundering & Counter Terrorist Financing Policy (AML & CTF) Internally published policy aiming to protect Aegon and its subsidiaries, assets, clients, and external entities or individuals from being used by criminals to launder their proceeds from criminal activities, or being used to finance terrorist activities. It applies to all entities and business units of Aegon providing products or services subject to (local) legal AML & CTF requirements. It also includes arrangements where Aegon has a controlling interest in other Aegon entities, entities or joint ventures delivering these products or services. It also applies to all employees, including temporary staff and Board members. 10 (Anti- Corruption). Anti-Fraud Policy Internally published policy aiming to protect Aegon and clients' assets from fraudulent behavior by clients, business partners, employees, or any other external entity or individual. It covers all Aegon entities. This includes arrangements where Aegon has a controlling interest in other Aegon entities, entities or joint ventures. It also covers all employees, including temporary staff and Board members. 10 (Anti- Corruption). Sanctions Policy Internally published policy aiming to protect Aegon’s organization, its products, and services from being used for prohibited transactions and for the purposes of evading, avoiding or otherwise circumventing sanctions. It covers all Aegon business units and all wholly owned (directly or indirectly) Aegon entities, as well as arrangements where Aegon has a controlling interest in other business entities or joint ventures. It also covers all employees, including temporary staff and Board members. 10 (Anti- Corruption). 422 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Policies and statements related to other topics are also included as a separate table below. Other (non-material) topics Value Chain dimension Related Policy / Statement / Procedures Description Link to UN Global Compact (UNGC) principles Human rights Investments and asset management Aegon Group Responsible Investment Policy Externally published policy acting as the basis for how Aegon's general account assets should be managed, consistent with its responsible investment objectives, relevant laws, and governance standard. (Responsible investment (RI) is an umbrella term that covers various tools and approaches to incorporating environmental, social and governance (ESG) considerations into investment decision-making processes. It may include ESG integration and active ownership as well as dedicated, RI-focused capabilities.) The policy applies to the general account assets of Aegon business units, where Aegon has manage- ment control and can take the investment decisions. Aegon’s Executive Committee has ultimate responsibility for the execution of this policy and for its integration into investment strategy and other relevant company processes and practices. 1, 2, 3, 4, 5, 6 (Human Rights and Labour), 7, 8, 9 (Environment), 10 (Anti- Corruption). Own operations Code of Conduct Externally published document prescribing a mandatory set of conditions for how Aegon employees should conduct business, comply with all applicable laws and regulations, and exercise sound judgment in making ethical business decisions in the long-term interests of our stakeholders. Training on the Code of Conduct is mandatory for all employees. The Code of Conduct applies to all Directors, officers, and employees of all Aegon companies, including the Board members. It also applies to employees who represent Aegon at associate companies, joint ventures and other cooperative ventures. 1, 2, 3, 4, 5, 6 (Human Rights and Labour). Statement on Inclusion & Diversity Externally published statement setting out Aegon’s approach to inclusion and diversity to create an environment where its employees can bring their authentic selves to work. The statement incorporates Aegon's commitment to enable this through its actions and inclusive policies in the workplace, the marketplace, and the communities in which it operates. The statement applies to all Aegon businesses world- wide. 1, 2, 3, 4, 5, 6 (Human Rights and Labour). Statement on Human Rights Externally published statement designed to frame Aegon’s ongoing stewardship of human rights, including both the direct impact of our daily operations as well as the indirect impacts of our business activities. Based on the Universal Declaration of Human Rights, core standards of the International Labour Organization (ILO), and the principles of the UN Global Compact. The statement commits Aegon to upholding international human rights standards at all businesses where the company has sufficient management control and, where possible, to help ensure partners uphold the same standards. The statement is supported by a regular human rights risk assessment, covering Aegon’s businesses in the Americas, Europe, and Asia. (Note: Please see below for further information on our approach to human rights.) 1, 2, 3, 4, 5, 6 (Human Rights and Labour). Responsible sourcing Supply chain Vendor Code of Conduct Externally published document that sets out the standards for the business relationship between Aegon and its vendors in order to enable Aegon to manage business conduct, social, and environmental risks (also referred to as sustainability risks) associated with the procure- ment of goods and services under the following categories: - Corporate governance - Human rights - Labor rights and good health and wellbeing - Climate change and biodiversity Aegon requires its vendors to comply with the code and assesses the ESG-related performance of those vendors against its standards. 1, 2, 3, 4, 5, 6 (Human Rights and Labour), 7, 8, 9 (Environment). Community investment Own operations Charitable Donations Standards Externally published set of standards covering Aegon’s objectives with regard to community investment, including key themes ("financial security and education" and "wellbeing and longevity"), selection criteria, governance and approval. The Standards also detail Aegon’s contribution to humanitarian aid. In 2023, Aegon published its Global Community investment framework, which is aligned with its purpose and key priorities. This framework will guide Aegon's community investment approach. Broadly supports various principles through community engagement and support. 423 Integrated Annual Report 2023 | Policies and statements Human Rights Aegon has an externally published Statement on Human Rights, which represents our overarching position and approach to the responsible stewardship of human rights. This includes both the direct impacts of our daily operations as well as the indirect impacts of our business activities. Aegon’s Statement on Human Rights is based on the Universal Declaration of Human Rights, core standards of the International Labour Organization (ILO), and the principles of the UN Global Compact. The statement commits Aegon to upholding international human rights standards at all businesses where the company has sufficient management control and, where possible, to encourage partners to uphold the same standards. In addition to our Human Rights Statement, human rights considerations are built into Aegon’s Responsible Investment Policy, Vendor Code of Conduct, and Statement on Inclusion and Diversity. Aspects of human rights are also covered by our Code of Conduct, our Speak Up program, and our policies including Anti-bribery and Corruption, Conflict of Interest, Employment Screening, Anti-Money Laundering, Sanctions, Anti-Fraud, Distribution Risk Management, and Third Party Risk Management. Aegon UK also issues a modern slavery statement (in line with the UK government’s 2015 Modern Slavery Act). Indicators Results of Aegon’s biennial global Human Rights Risk Assessment (conducted internally and based on external sources). The assessment scores Aegon’s countries against a combination of 10 publicly available indicators including: Civil and political rights, Corruption, Human development, Health coverage, Property rights, Illicit economy, Gender development, Working conditions, Rule of law, and Internet inclusion. Outcome / Performance 2023 In 2022, we carried out our biennial Human Rights Risk Assessment (HRRA). Aegon also annually assesses ethics and culture via the Systematic Integrity Risk Assessments (SIRA), part of which is to assure it is not directly or indirectly violating the principles in the Code of Conduct and our core values. 2023 SIRA results indicate adequate controls are in place and residual risk is minimal in terms of non-compliance with the Code of Conduct and underlying procedures. The findings from these assessments indicate that the operating environment of most Aegon units poses little or no significant human rights risk. In the Americas, corruption is a concern, as well as the working conditions. We face human rights risks in China, although these risks are related to external political factors. Compliance and risk leaders in countries with higher risk levels were asked to assess the local environment and develop action plans to address identified risks. Preventative and remedial measures were recommended to local management in higher risk countries, and the 2022 HRRA concluded that the necessary measures are in place to address specific risks. 424 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Regulation and compliance Around the world, governments are passing legislation to make sure that companies are more transparent about the sustainability of their economic activities. This is also in line with their strategies to finance the transition to a more sustainable economy. For example, the EU’s Sustainable Finance Disclosure Regulation (SFDR) promotes greater transparency on how financial market participants and financial advisors integrate sustainability risks and, where appropriate, sustainability factors (the impact of economic activities on people and the environment) into their investment decisions or insurance advice. According to the SFDR, financial market participants should disclose information on these procedures and descriptions, as well as the impact of sustainability risks on the performance of the financial products, and, where appropriate, the impact of these products on people and the environment. To do this, they need sustainability-related information about their investees (companies). This is why the European Union has been developing two other key pieces of legislation, namely the CSRD and the EU Taxonomy, which aim to ensure that (investee) companies report on these topics, so that financial institutions can use this information in return. EU Directives Non-financial reporting has been a regulatory requirement for Aegon since the implementation of EU Directive 2014/95/ EU on non-financial reporting, hereafter referred to as the EU Non-Financial Reporting Directive (NFRD), as of the 2018 reporting year. The NFRD requirements applicable to Aegon Ltd. are included in article 29a of Directive 2013/34/ EU (Accounting Directive). In the Netherlands, article 29a of the Accounting Directive is implemented in Dutch law by two decrees. The NFRD requires companies such as Aegon to disclose information regarding the way they operate and manage social and environmental challenges. More specifically, the NFRD requires companies to report on social, employee, and environmental matters (including climate change), human rights, bribery, and anti-corruption, as well as to disclose information on board diversity. Aegon is required to publish non-financial (sustainability) information in a (consolidated) non-financial statement. To this end, the table on the next page references the required disclosures, per the corresponding requirements of the NFRD. From January 1, 2024, the CSRD will replace the NFRD and will apply to Aegon’s 2024 Annual Report to be published in 2025. Aegon is preparing for this change. EU Taxonomy disclosures are already required based on article 8 of the EU Taxonomy Regulation. Disclosures related to the EU Taxonomy can be found on pages 444-450. 425 Integrated Annual Report 2023 | Regulation and compliance EU Non-Financial Reporting Directive (NFRD) requirement 1) Topic Sub-topic Section Reference (IAR 2023) Equivalent requirement under Dutch law 2) Business model Brief description of company’s business model Our strategy (pages 12-17) Decree non-financial information (article 3.1.a) How we create value for our stakeholders (pages 26-27) Relevant environmental matters (e.g. climate-related impacts) Description of policies relating to environmental matters (including due diligence processes implemented) Sustainability (pages 18-22) Decree non-financial information (article 3.1.b) Table in section "Policies and Statements" (pages 421-422) TCFD (pages 431-443) The outcome of these policies Sustainability (pages 18-22) Sharing value with our stakeholders in 2023 (pages 28-39) TCFD (pages 431-443) Our material topics/Climate change mitigation and adaptation (pages 407-409) Description of the principal risks (in own operations and in value chain) and how these risks are managed Our material topics/Climate change mitigation and adaptation (pages 407-409) Decree non-financial information (article 3.1.c) TCFD (pages 431-443) Risk management (pages 83-88 ) Risk factors Aegon Ltd. (pages 384-392) Non-financial key performance indicators relating to environmental matters KPIs and targets table and Metrics table under the section: Decree non-financial information (article 3.1.d) Our material topics/Climate change mitigation and adaptation (pages 407-409) TCFD (pages 431-443) Relevant social and employee matters Description of the policies relating to social and employee matters (including due diligence processes implemented) Sustainability (pages 18-22) Decree non-financial information (article 3.1.b) Table in section "Policies and Statements" (pages 421-422) The outcome of these policies Sustainability (pages 18-22) Sharing value with our stakeholders in 2023 (pages 28-39) Our material topics/Inclusion and diversity (pages 410-411) Our material topics/Customer empowerment (pages 412-413) Our material topics/Employee wellbeing (pages 414-416) Our material topics/Data security and privacy (page 417) Description of the principal risks (in own operations and in value chain) and how these risks are managed Our material topics/Inclusion and diversity (pages 410-411) Decree non-financial information (article 3.1.c) Our material topics/Customer empowerment (pages 412-413) Our material topics/Employee wellbeing (pages 414-416) Our material topics/Data security and privacy (page 417) Risk management (pages 83-88) Risk factors Aegon Ltd. (pages 384-392) Non-financial key performance indicators relating to social and employee matters KPIs and targets tables and Metrics tables under the sections: Decree non-financial information (article 3.1.d) Our material topics/Inclusion and diversity (pages 410-411) Our material topics/Customer empowerment (pages 412-413) Our material topics/Employee wellbeing (pages 414-416) Our material topics/Data security and privacy (page 417) 426 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Topic Sub-topic Section Reference (IAR 2023) Equivalent requirement under Dutch law 2) Relevant matters with respect for human rights Description of policies relating to respect for human rights (including due diligence processes implemented) Table in section “Policies and Statements” (pages 421-422) Decree non-financial information (article 3.1.b) Additional table in section "Policies and Statements" (pages 423-424) The outcome of these policies Policies and statements/Human rights (page 424) Description of the principal risks (in own operations and in value chain) and how these risks are managed Policies and statements/Human rights (page 424) Decree non-financial information (article 3.1.c) Non-financial key performance indicators relating to human rights matters Policies and statements/Human rights (page 424) Decree non-financial information (article 3.1.d) KPIs and targets table and Metrics tables under the section: Our material topics/Inclusion and diversity (pages 410-411) Voluntary information/Extra metrics/RI solutions by Aegon AM (page 451) Relevant matters with respect to anti-corruption and bribery Description of policies relating to anti- corruption and bribery matters (including due diligence processes implemented) Table in section “Policies and Statements” (pages 421-422) Decree non-financial information (article 3.1.b) Governance and risk management 2023/Code of conduct (page 97) The outcome of these policies Our material topics/Business conduct (pages 418-420) Description of the principal risks with regard to anti-corruption and bribery; and, how these risks are managed Sharing value with our stakeholders in 2023 (pages 28-39) Decree non-financial information (article 3.1.c) Risk management (pages 83-88) Risk factors Aegon Ltd. (pages 384-392) Non-financial key performance indicators relating to anti-corruption and bribery KPIs and targets table and Metrics table under the section: Decree non-financial information (article 3.1.d) Our material topics/Business conduct (pages 418-420) Diversity Diversity of the Board of Directors and the Executive Committee Report of the Board of Directors (pages 60-61) Decree content of the management report (article 3a) Sharing value with our stakeholders in 2023/Employees (pages 31-35) 1 As included in the EU Accounting Directive 2 The EU Non-Financial Reporting Directive was transposed into Dutch law through two decrees relating respectively to non-financial information and diversity policy (Besluit bekendmaking niet-financiële informatie/Besluit Bekendmaking diversiteitsbeleid, included in the Besluit tot vaststelling nadere voorschriften omtrent de inhoud van het jaarverslag). 427 Integrated Annual Report 2023 | Regulation and compliance Our commitments 1 The general account portfolio consists of assets where Aegon can take the investment decisions, considering the legal obligations of Aegon as prescribed by local laws and regulations. A similar approach applies to selected investments where Aegon Asset Management in its capacity of manager takes the investment decisions. For discretionary investments for account of third parties and off-balance sheet investments, the investment decisions are driven by the relevant third parties as well as the legal and/or fiduciary obligations of Aegon, as prescribed by local laws and regulations. Aegon applies over-arching and sector-specific global sustainability frameworks and initiatives, both to align with and to report against its sustainability strategy, policies, and performance. We understand that we cannot achieve our sustainability ambitions on our own. We are therefore contributing towards a number of over-arching international initiatives, including the United Nations Global Compact (UNGC), the UN SDGs, and the Task Force on Climate-related Financial Disclosures (TCFD). These initiatives guide our internal practices and policies and help shape our overall approach to sustainability. In addition, Aegon has signed up and committed to sector- specific initiatives, including the UNEP-FI Principles for Sustainable Insurance, and the Principles for Responsible Investment (PRI). A full list of our commitments is available on our website . Net-Zero Asset Owner Alliance Aegon became a member of the Net-Zero Asset Owner Alliance in 2021. The NZAOA is a UN-convened group of institutional investors committed to transitioning their portfolios to net-zero greenhouse gas emissions by 2050. As a member, we have committed to transitioning our general account investment portfolio 1 to net-zero greenhouse gas (GHG) emissions by 2050, with clear medium-term targets for 2025. For more information on our targets please see page 20. United Nations Global Compact In 2021, Aegon became a signatory of the UNGC, thereby committing to implement universal sustainability principles in the fields of human rights, labor, environment, and anti- corruption, as well as taking steps to support the UN goals; currently the SDGs. As a signatory, Aegon is committed to disclosing its progress annually via a Communication on Progress (COP) submission, which can be accessed here . United Nations Sustainable Development Goals In 2015, the United Nations adopted 17 SDGs. These goals cover poverty reduction, education, gender equality, climate change, and health. Accompanying each of these goals is a series of targets and indicators. At Aegon, we are committed to supporting the UN SDGs, both as a financial services provider and as an investor. We recognize that sustainable development is in the long- term interest of business and the global economy, but that a sustainable future for people and the planet will not be attainable without cooperation between the public and private sectors. We have linked our contributions to the SDGs relating to our material topics in the “Our material topics” section. UNEP-FI Principles for Sustainable Insurance Aegon is one of the founding signatories of the UNEP-FI PSI. The aim of the PSI is to make sure sustainability becomes “business as usual”. The PSI comprises four basic principles. As a signatory, Aegon reports annually on the actions taken to implement the PSI’s four principles on its website. The following table summarizes actions taken towards implementing the principles in 2023. 428 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Principles Our Goals Our progress (as of 2023) 1. We will embed in our decision-making environmental, social and governance (ESG) issues relevant to the insurance business. Streamline the group- wide sustainability governance. • In 2022, the Global Sustainability Board (GSB) oversaw our sustainability approach, including the strategic measures we are undertaking to fulfill our sustainability ambitions. • In 2023, the Responsible Working Group marked a significant milestone by consoli- dating the previous PRI and Active Management Working Groups, streamlining Aegon's approach to Responsible Investment (RI). In line with our sustainability approach, we also established an Inclusion and Diversity (I&D) Working Group to intensify our focus on this priority theme for Aegon. Integrate ESG issues into key stakeholder discussions, decision- making, risk management, underwriting, and capital adequacy decision-mak- ing processes. • In 2023, building on our first DMA in 2022, Aegon conducted a second double materiality assessment to prepare for the European Union's Corporate Sustainability Reporting Directive (CRSD), which will apply to Aegon from the 2024 reporting year. Aegon's 2023 DMA was guided by the European Sustainability Reporting Standards (ESRS) adopted by the European Commission in July 2023. Aegon was supported by external advisors in the development of its DMA process. The methodology will be enhanced further in coming years to expand stakeholder consultation and refine our value chain analysis. Develop products and services which reduce risk, have a positive impact on ESG issues, and encourage better risk management. • In Q1 2023, Aegon Asset Management increased access to sustainability products with clients, citing EUR 100 million inflows to its Short Dated Climate Fund. • In Q1 2023 Aegon THTF launched "Aegon THTF YiXinAn critical illness insurance product", to fill an existing gap between the need for health insurance and the high-cost threshold of existing commercial health insurance. • In Q1 and Q2 2023, Transamerica expanded choice for clients by incorporating ESG into its product offering and launched a series of ESG sustainable funds. • In Q2 2023, Aegon expanded its 2025 climate targets to support its commitment to achieving net-zero emissions by 2050. • In Q3 2023, Aegon UK was accepted as a signatory to the Financial Reporting Council's UK Stewardship Code. • In 2023 Aegon AM began the process of reclassifying the Aegon Global Sustainable Sovereign Bond Fund (GSSF) from article 8 to article 9 under the SFDR, thereby certifying that the fund has as its objective sustainable investment in line with the UN Sustainable Development Goals. Establish processes to identify and assess ESG issues inherent in the portfolio and be aware of potential ESG-related consequences of the company’s transactions. • Aegon worked with Ortec Finance in 2023 to perform a systematic climate risk assessment for the General and Separate Account assets of all business units within Aegon. • In 2023, Aegon AM started our Top Emitter Engagement Program, through which we identified the top 20 corporate GHG emitters within the Aegon General Account to encourage them to set science-based net-zero targets. • In 2023, Transamerica added new climate-related investments to its portfolio as part of its USD 2.5 billion commitment to invest in climate solutions. This included Commercial Property Assessed Clean Energy (C-PACE) asset-backed securities, which address the need to engage ordinary households and individuals in the transition to a more climate-conscious society. C-PACE is a financing structure in which building owners borrow money to finance projects related to energy efficiency, renewable energy, or energy storage, for example, or storm and seismic hardening. 2. We will work together with our clients and business partners to raise awareness of ESG issues, manage risk and develop solutions. Establish the company’s expectations and requirements on ESG issues. • In 2023, Aegon's sustainability approach set clear expectations and requirements for the company's priority themes, climate change and promoting inclusion and diversity. The sustainability approach is guided by a robust governance structure ensuring alignment with Aegon's sustainability goals across the business. Integrate ESG issues into tender, and selection processes for suppliers. • We integrate all applicable laws, regulations, and ethical business practices into our selection process for vendors and apply a risk-based approach to assess perfor- mance and compliance with these minimum standards and preferred behaviors. • In 2023, we expanded the reach of our EcoVadis assessment program to drive alignment with our suppliers and maintained our requirement for suppliers to adhere to our Vendor Code of Conduct. • In 2023, Aegon’s businesses around the world continued to work closely with their supplier base on topics related to sustainability. In the United Kingdom, Aegon increased the number of existing suppliers with whom it aims to work on sustainability issues from 46 to 50. This cohort now includes critical suppliers, high-spend suppliers, and high-risk facility suppliers. • In 2023, Transamerica took action to expand and broaden its distribution network to serve more diverse customer groups. The approach included recruiting World Financial Group agents from diverse communities who can meet the needs of customer groups traditionally underserved by financial services, such as minorities. • In 2023, Aegon UK became a signatory to the UK Stewardship Code, a voluntary set of guidelines aimed at raising the standard of stewardship practices used by asset owners, managers and service providers. During the year, the business also continued to encourage critical and local suppliers to become Living Wage Employers, meaning that they are accredited by the Living Wage Foundation for their commitment to pay employees in line with the current cost of living. Support the inclusion of ESG issues in profes- sional education, and ethical standards in the insurance industry. • In Q4 2023, Aegon launched its Sustainability Academy, a global, company-wide initiative to increase awareness of sustainability and the company’s purpose and sustainability ambitions. • In 2023, Aegon UK organized training for its procurement and supplier management teams through the Carbon Literacy Project. The training aimed to raise employees' awareness of climate change and mitigation and adaptation strategies. Twenty-nine employees were accredited as being carbon literate through the program. 429 Integrated Annual Report 2023 | Our commitments Principles Our Goals Our progress (as of 2023) 3. We will work together with governments, regulators and other key stakeholders to promote widespread action across society on ESG issues. Advocate for issues and initiatives that benefit our customers, employees, wider society, and our businesses. • Our Global Government & Public Affairs department works to support regulators and lawmakers by advocating worldwide for access to insurance and financial services, opportunities for flexible employment in old age, and government planning for citizens in an era of increasing longevity. • In 2023, as a long-standing member of the Institutional Investors Group on Climate Change, Aegon AM also participated in the Net Zero Engagement Initiative. Launched in 2023, the initiative aims to build on and extend the reach of investor engagement beyond the Climate Action 100+ focus list, focusing on companies that are heavy users of fossil fuels. • In 2023, Transamerica continued its partnership with Junior Achievement, a nationwide charitable organization dedicated to helping students of all backgrounds develop financial literacy and career readiness skills. Transamerica continued to present the organization's experiential program, JA Finance Park, a Harvard-accredit- ed financial literacy program that helps middle- and high-school students build financial skills for life. • In Q1 2023, Aegon donated EUR 100,000 to UNICEF to support relief efforts following the earthquakes in Turkey and Syria. • In Q1 2023, Aegon NL donated EUR 115,000 to "Geldfit" to aid those suffering from "poverty due to an energy crisis." • In Q2 2023, Aegon and Transamerica organized the company's first-ever global Force for Good Week to assist people in local communities in living their best lives. • In Q3 2023, Aegon collaborated with Aidsfonds to conduct a company-wide fundraiser in honor of the Amsterdam Canal Pride Parade. Support prudential policy and regulatory and legal frameworks that enable risk reduction, innovation, and better management of ESG issues. • We are active in many international projects that aim to fulfill this goal; for example, a working group of the Organisation for Economic Cooperation and Development (OECD) working group on the future of work, and the Living, Learning and Earning Longer initiative led by the World Economic Forum. • In 2023, we continued preparations for the European Union's Corporate Sustainability Reporting Directive (CSRD), which will apply to Aegon from the 2024 reporting year. Aegon's 2023 DMA was guided by the European Sustainability Reporting Standards (ESRS) adopted by the European Commission in July 2023. Convey dialogue and participate in research initiatives (inc. academia and scientific community) with business, and industry associations to better understand and manage ESG issues across industries and geographies. • In 2023 we contributed to research by the Geneva Association (publication pending) on Climate Tech for Industrial Decarbonisation. • To gain a better understanding of how longevity interacts with various aspects of people’s lives, Aegon undertook various research projects. One piece of research in 2023 was carried out by Glocalities for Aegon in five of our markets around the world and incorporates findings from an MIT AgeLab report in the United States. Convey dialogues with governments and regulators to develop integrated risk manage- ment approaches, and risk transfer solutions. • No relevant engagement in 2023. Encourage media incentives and publish resources available to media to promote public awareness of ESG issues and sound risk manage- ment. • We regularly publish research on financial planning, retirement, health, and insurance issues so society at large can effectively plan for longer, and more active retirement. 4. We will demonstrate accountability and transparency in regularly disclosing publicly our progress in implementing the Principles. Assess, measure, and monitor our progress in managing ESG issues, and proactively, and regularly disclose this information publicly. • In 2023, building on our first DMA in 2022, Aegon conducted a second double materiality assessment to prepare for the European Union's Corporate Sustainability Reporting Directive (CRSD). Aegon monitors our material sustainability topics through a set of metrics, and KPIs disclosed in our annual reports. • Each year, we publicly publish our progress against the PSI principles. Participate in relevant disclosure or reporting frameworks, and are open to dialogue with clients, regulators, rating agencies, and other stakeholders to gain a mutual understanding of the value of disclosure through the Principles. • In 2023 we submitted our second Communication on Progress (COP) report for the UNGC. • In 2023 we began preparations for our first public assessment against the Principles for Responsible Investment taking place in 2024. • In 2023, we continued preparations for implementing the ESRS standards. • We engage with rating agencies, regulators, investors, and other stakeholders on a regular basis. We publish our progress on ratings publicly. 430 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Task Force on Climate-related Financial Disclosures Introduction Climate change represents one of the biggest risks to society, the economy, and financial institutions. Mitigating climate change, including the reduction of greenhouse gas (GHG) emissions, and adapting to climate change are major global challenges. The present disclosure builds on earlier disclosures made since 2017. It is made on behalf of Aegon Ltd., an international financial services group, as both an asset owner and an asset manager. Similar to previous years, it follows the Task Force on Climate-related Financial Disclosures (TCFD)’s four-pillar framework to facilitate disclosure. It also details progress on targets Aegon has set in line with its Net-Zero Asset Owner Alliance (NZAOA) membership. Aegon strives to continuously enhance its reporting and business practices and welcomes feedback from stakeholders on the appropriateness and relevance of this disclosure. Governance Aegon’s Board of Directors has ultimate oversight over climate- related risks and opportunities. Through its Nomination and Governance Committee, the Board of Directors is advised and kept appraised of business and regulatory developments regarding sustainability, including climate change. An update is provided at least once per year on Aegon’s sustainability approach, which includes climate change as a priority theme. The CEO, supported by the Executive Committee, is responsible for annually approving the double materiality assessment process, including related climate considerations, and setting Aegon’s broader sustainability strategy via Aegon’s sustainability approach. The CEO and Executive Committee receive at least an annual update on progress made against the approach and the climate ambitions included therein. They are also responsible for approving any additional climate ambitions and targets that are set at the group level. The Global Sustainability Board (GSB) advises the Executive Committee on Aegon’s strategic sustainability approach, including climate change as a priority theme, and meets quarterly. The GSB is supported by the Corporate Sustainability Team. The GSB is a senior management committee, established in December 2021 to enhance overall governance and oversight of Aegon’s company- wide approach to sustainability. It monitors progress made on climate targets and ambitions on a quarterly basis and, if insufficient progress is made, the GSB can escalate this to the Executive Committee. The GSB is chaired by the CEO of the Americas and consists of senior-level representatives from across the company, including five members of the Executive Committee. The GSB is supported by local sustainability boards across Aegon’s business units. From a risk perspective, the Group Risk & Capital Committee (GRCC) oversees Financial Risk Management’s climate scenarios that analyze the potential impacts of climate change on Aegon’s financial accounts. The Non-Financial Risk Committee (NFRC) oversees Risk Governance’s annual climate risk assessment that identifies possible physical and transition risks that could impact Aegon. Strategy At a company-wide level, Aegon identifies the key risks and opportunities related to climate change through its overarching risk processes and through engaging with its key stakeholders, including customers, employees, investors, suppliers, and other business partners. The findings of these stakeholder engagements are captured in Aegon’s double materiality assessment, which identifies the most material sustainability topics (based on a double materiality lens), including climate change mitigation and adaptation, and the corresponding key risks and opportunities. Subsequently, Aegon prioritizes climate issues in its global sustainability approach. This approach prioritizes goals and targets with corresponding action plans and is then translated into Aegon’s regular three-year strategy and financial planning process called the Budget and Medium-Term Plan (B/MTP). 431 Integrated Annual Report 2023 | Task Force on Climate-related Financial Disclosures Risks Our strategic approach The relevant timeframe for climate change developments stretches from the short-term – where society is already feeling the impacts of climate change – to the medium- and long-term horizon, with a dependency on GHG emission pathways. This creates the challenge of assessing the relevance of, in particular, the far-out developments to the generally shorter-term organizational strategy timeframe, which, in the case of Aegon, are closely linked to our three- year B/MTP cycle. Complicating factors for the assessment include differing potential climate change pathways, as well as data availability. One of the ways we assess climate-related risks is by conducting a qualitative company-wide climate risk assessment (CRA) that categorizes risks into four occurrence timeframes: imminent, near future (1-5 years), middle future (5-10 years), and distant future (>10 years). Our CRA shows that climate risks are most relevant for our investment and operational risk categories and are expected to increasingly occur in the near- to middle-future. These risks have the potential for significant impact, such as asset devaluation or stranded assets in the case of investment risk; or mis- selling of products in the case of operational risk, with moderate possibilities for mitigation. From an underwriting risk perspective, climate-related risks have been identified in possible changes to future rates of mortality and morbidity. Aegon’s insurance products can have exposures to both an increase or decrease in these rates. At the same time, climate change can also lead to an increase or decrease in these rates, and impacts from climate change can therefore have both positive or negative financial consequences for Aegon. It is possible to distinguish between short-term and long-term risks, where short-term risks are driven by large catastrophic events that cause many deaths, long-term risks can lead to gradual changes in average mortality and morbidity rates over time. From a financial risk perspective, we quantitatively assess climate scenarios and their impacts on our investment portfolio using a 2050 timeframe, in line with the Paris Agreement. This is detailed in the following sections. Approach to quantitative climate risk assessment Aegon conducts an extensive and systematic quantitative climate risk assessment on an annual basis. The scope of this assessment covers our insurance business units 1 , encompassing both general account (GA) and separate account (SA) assets 2 . 1 Aegon Asset management is out of the scope of analysis. 2 Reinsurance assets excluded. To conduct the 2023 annual assessment, Aegon continued its collaboration with Ortec Finance, using the company’s Climate MAPS solution, a scenario-based tool. This assessment consists of different stages (listed in order of sequence): • Climate pathways development with scenarios differing in terms of policy and technology changes, physical risks, and pricing-in changes. • Macroeconomic modeling , where scenario assumptions drive macroeconomic changes per region, per sector (e.g. country Gross Domestic Product (“GDP”), inflation, and sector Gross Value Added (“GVA”)). • Financial modeling , wheremacroeconomic impacts are translated to financial variables and pricing dynamics are modeled. Climate MAPS translates climate-GDP/GVA and CPI shocks over time to 600+ financial and economic variables. • Apply mapping , where Aegon’s assets, encompassing both securities and funds, are mapped to asset benchmarks available in Climate MAPS. The end-model output is climate-adjusted risk-return metrics for Aegon’s asset portfolios up to 40 years ahead over the different climate pathways. The first three stages above form part of Ortec Finance’s Climate MAPS solution with the final mapping stage conducted by Aegon. Climate pathways For our climate risk assessment, we consider four plausible climate pathways which are as follows: • An orderly Net Zero pathway (“Net Zero” / “NZ”); • A disorderly Net Zero pathway (“Net Zero Financial Crisis” / “NZFC”); • An orderly but limited transition (“Limited Action” / “LA”); • A failed transition pathway (“High Warming” / “HW”). 432 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Net Zero Net Zero Financial Crisis Limited Action High Warming Explores an orderly net zero transition (av. global warming of 1.5°C) Explores disruptive reaction from financial markets (avg. global warming of 1.5°C) Explores an orderly but limited transition (avg. global warming of 2.8°C) Explores severe physical climate risks (avg. global warming of 4.2°C) • Early and smooth transition • Market pricing-in dynamics occur smoothed out in the first 3 years • Locked-in physical impacts • Sudden disinvestments in 2025 to align portfolios to the Paris Agreement goals have disruptive effects on financial markets with sudden repricing followed by stranded assets and a sentiment shock • Locked-in physical impacts • Policymakers implemented limited NDCs and fall short of meeting the Paris Agreement goals • High gradual physical & extreme weather impacts • Markets price in physical risks of the coming 40 years over 2026-2030, and risks of 40-80 years over 2036-2040 • The world fails to meet the Paris Agreement goals and global warming reaches 4.2°C above pre-industrial levels by 2100 • Very severe gradual physical & extreme weather impacts • Markets price in physical risks of the coming 40 years over 2026-2030, and risks of 40-80 years over 2036-2040 Proprietary Ortec scenario aligned to: Proprietary Ortec scenario aligned to: Proprietary Ortec scenario aligned to: Proprietary Ortec scenario aligned to: Average temperature increase by 2100 of 1.5°C ~ ʻvery low emissions’ IPCC scenario: SSP1-RCP1.9 ~50% probability of limiting warming to 1.5°C Average temperature increase by 2100 of 1.5°C ~ ʻvery low emissions’ IPCC scenario: SSP1-RCP1.9 ~50% probability of limiting warming to 1.5°C Average temperature increase by 2100 of 2.8°C ~ ʻintermediate emissions’ IPCC scenario: SSP2-RCP4.5 Very likely 2.1°C – 3.5°C warming by 2100 Average temperature increase by 2100 of 4.2°C ~ ʻhigh emissions’ IPCC scenario: SSP3-RCP7.0 Very likely 3.4°C – 5.6°C warming by 2100 These pathways allow us to explore potential future climate policies, interventions, and the consequences of the world failing to mitigate change. These pathways are in line with industry standards set by the Intergovernmental Panel on Climate Change (IPCC) and the Network of Central Banks and Supervisors for Greening the Financial System (NGFS). This is demonstrated in the “Global temperature change (°C)” graph, where a comparison versus the IPCC scenarios is provided. Global temperature change (°C) 4.5 4 3.5 3 2.5 2 1.5 1 0.5 2020/22 2030 2040 2050 2060 2070 2080 2090 2100 0 Net Zero Limited Action High Warming SSP1-19 SSP2-45 SSP3-70 433 Integrated Annual Report 2023 | Task Force on Climate-related Financial Disclosures Macroeconomic modeling The climate pathway assumptions drive macroeconomic changes per region and sector (e.g. GDP, inflation, and sector GVA). These changes/impacts are measured versus a climate-uninformed baseline outlook. As an example, in the “Cumulative US GDP impacts and contribution by year, risk driver, and pathway“ graph, the projected cumulative impact on US GDP is shown for each pathway, together with the risk driver contribution from transition risks (i.e. policy & technological changes) and physical risk (i.e. gradual impact and extreme weather events). It illustrates firstly the greatest ultimate cumulative GDP impacts for the High Warming (HW) pathway and the Limited Action (LA) pathway. In these pathways we notice physical risks are particularly prominent with gradual physical risk impacts increasing significantly over time. In the Net Zero and Net Zero Financial Crisis (NZ & NZFC) pathways that follow, the ultimate cumulative GDP impacts are smaller having successfully transitioned to a net-zero world by 2050. Nevertheless, locked-in physical impacts still emerge in these pathways. Cumulative US GDP impacts and contribution by year, risk driver, and pathway Risk driver HW LA NZ NZFC Year Year USD GDP USD GDP -0.25 -0.2 -0.15 -0.1 -0.05 0 0.05 -0.25 -0.2 -0.15 -0.1 -0.05 0 0.05 2023 2033 2043 2053 2061 2023 2033 2043 2053 2061 Extreme Weather Gradual Physical Transition Total Sentiment Shock Financial modeling The next step in the modeling involves employing financial modeling to translate the macroeconomic impacts to financial variables and capture pricing dynamics. In particular, Climate MAPS translates climate-GDP/GVA and CPI shocks over time to 600+ financial and economic variables. These variables have a high degree of granularity differing by country/sector/year for each pathway. As an example, in the graph “US equity impact by year and pathway”, the projected cumulative impact on US Equities is shown for each pathway. This figure illustrates, in the case of the High Warming (HW) and Limited Action (LA) pathway, two pricing-in periods that cause meaningful negative equity impacts. In these periods, financial markets price in physical risks for the coming 40 years during 2026-2030, and risks of 40-80 years during 2036-2040. Moving to the Net Zero pathway, we see the pricing-in dynamics smoothed out in the first three years of the projection given the early and smooth transition to a net-zero world. In contrast, in the Net Zero Financial Crisis pathway, a severe negative impact is concentrated in 2025 when sudden disinvestments, to align portfolios to the Paris Agreement goals, have disruptive effects on financial markets, with sudden repricing followed by stranded assets and a sentiment shock. 434 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon US equity impact by year and pathway HW LA NZ NZFC Year Year US equity impact US equity impact 2023 2033 2043 2053 2061 2023 2033 2043 2053 2061 -25% -20% -15% -10% -5% 0% 5% -25% -20% -15% -10% -5% 0% 5% Mapping to Aegon exposures In this final stage, we apply mapping where Aegon’s assets, encompassing both securities and funds, are mapped to asset benchmarks available in Climate MAPS. The Climate MAPS solution has a large suite of asset benchmarks available with a high level of granularity by asset class, region, and rating thus facilitating a strong level of mapping versus Aegon’s actual asset portfolio. In this step, we need to make assumptions about how the GA and SA asset portfolios evolve over time. In the results generated, we assume a constant portfolio asset allocation over time. Furthermore, we assume that the GA portfolio is modeled as a static portfolio, and that its value therefore rises and falls with investment returns but does not take account of other external dynamics; for example, new money inflows, claims outflows, etc. It is worth noting that, for fixed income (FI) credit, the asset exposure is mapped to a combination of corporate bond benchmarks with specific credit ratings. Given we assume a constant asset allocation over time this implicitly assumes a regular rebalancing of the exposure, as defaults and migrations emerge, to maintain the initial credit rating split. An alternative modeling approach would be to assume less dynamic management of the FI assets where we buy and hold the securities. Results of the quantitative climate risk assessment Following the application of the mapping, the end- model output is climate-adjusted risk-return metrics for Aegon’s asset portfolios up to 40 years ahead over the different climate pathways. An example of this output is shown in the graph “Return impact versus baseline (cumulative) by year and scenario”, which illustrates the 2023 results in respect of the overall GA asset portfolio. Results are shown as a return impact versus a climate-uninformed baseline outlook. The chart illustrates that the High Warming pathway has the greatest ultimate cumulative impact on the portfolio where the impacts develop more gradually but accelerate later following the significant physical risks of this path being priced in by the financial markets. In the case of the Limited Action pathway, we see a similar shape to the impacts, though they are less severe than the High Warming. The Net Zero pathways, in line with expectations, have a smaller ultimate cumulative impact versus High Warming and Limited Action. However, in the case of Net Zero Financial Crisis, significant return volatility is observed in the short term. 435 Integrated Annual Report 2023 | Task Force on Climate-related Financial Disclosures The projections in the graph “Return impact versus baseline (cumulative) by year and scenario” demonstrate good resilience in the value of the GA portfolio against key systemic climate risk drivers over a 40-year horizon. This is largely attributed to the high allocation of fixed income assets in the GA (in this analysis c. 87% of the GA exposure is mapped to Fixed Income asset class and within this c. 50% of the GA exposure is mapped to US corporate bonds), which serves to limit the cumulative climate-related impact on returns. The expected return from the fixed income asset class is forecasted to be less exposed than equities, real estate, or other asset classes to climate risks. Despite the above assessment it is important to recognize the high degree of uncertainty with respect to outcomes projected above. Climate risk scenario modeling is a very challenging topic involving a significant number of assumptions and the need for modeling complex interactions. Furthermore, it is important to recognize the projected outcomes show only the median outcome under the modeled pathway, and not the uncertainty or variance underlying the point estimate. In recognition of this and other modeling choices (e.g. assume constant rebalancing in management of Fixed Income portfolio) we show in graph “Return impact versus baseline (cumulative) by year and scenario (sensitivity analysis)” the results of a sensitivity analysis, whereby we assume that 10% of the mapped US corporate bond exposure is mapped to equity. As highlighted by the chart above, this results in a more onerous cumulative return impact on the GA of -13.1% in the High Warming pathway. The graph “Return impact versus baseline (cumulative) by year and scenario (analysis of change versus 2022)” provides an analysis of change for the GA results comparing the 2023 climate pathways versus the 2022 equivalents, namely Disorderly Net Zero (dNZ) versus Net Zero Financial Crisis (NZFC), Orderly Net Zero (oNZ) versus Net Zero (NZ), and Failed Transition (FT) versus High Warming (HW). The graph illustrates broadly similar outcomes when comparing the 2023 pathways (solid lines) versus their 2022 equivalent (dashed lines). This result is not unexpected, with the assumptions underlying the 2022 and 2023 pathways being broadly similar. -10% -8% -6% -4% -2% 0% 2% 2023 2026 2029 2032 2035 2038 2041 2044 2047 2050 2053 2056 2059 2062 HW LA NZ NZFC Return impact versus baseline (cumulative) by year and scenario -15% -10% -5% 0% 5% Return impact versus baseline (cumulative) by year and scenario (sensitivity analysis) + 10% equity 2023 2026 2029 2032 2035 2038 2041 2044 2047 2050 2053 2056 2059 2062 HW+ 10% equity LA+ 10% equity NZ+ 10% equity NZFC+ 10% equity -15% -10% -5% 0% 5% Return impact versus baseline (cumulative) by year and scenario (sensitivity analysis) 2023 2026 2029 2032 2035 2038 2041 2044 2047 2050 2053 2056 2059 2062 HW LA NZ NZFC -10% -5% 0% 5% 2023 2026 2029 2032 2035 2038 2041 2044 2047 2050 2053 2056 2059 2062 Return impact versus baseline (cumulative) by year and scenario (analysis of change versus 2022) dNZ FT HW LA NZ NZFC oNZ 436 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon The results provide an initial directional signal; however, climate-related risks are dynamic in nature. Transition risks are expected to dominate in the near to medium term (particularly to 2030) if society is to achieve the net-zero objectives while physical risks may materialize at any time as global temperatures continue to rise. As a result, continuing to monitor developments in climate science, policy, technology, and consumer sentiment is critical for understanding and adapting to the future. Opportunities As an investor, Aegon has an important role to play in supporting the climate transition. In 2021, Aegon committed to transitioning its general account investment portfolio to net-zero GHG emissions by 2050 and joined the Net-Zero Asset Owner Alliance. Underpinned by its Responsible Investment Policy and as part of its broader net-zero ambitions, Transamerica has committed to investing USD 2.5 billion in climate solutions by 2025. To reach this goal, Transamerica has scaled up investments in economic activities that substantially contribute to climate change mitigation (solutions substantially reducing greenhouse gases by avoiding emissions or sequestering carbon dioxide already in the atmosphere) and adaptation (activities that contribute to enhancing adaptive capacity, strengthening resilience, and reducing vulnerability to climate change). As part of its assessment of climate-related investment opportunities, Aegon reviews the assets’ alignment to at least one of the stated sectoral themes outlined by the NZAOA and, in the case of “green” or “sustainability” bonds, that the use of proceeds meets the eligibility criteria of leading standards and methodologies. More broadly, Aegon has incorporated climate change in its strategy, through its sustainability approach goals and B/MTP. This includes its products and services, where different business units include climate considerations in their financial products in line with customer preferences. Examples of this include Aegon Asset Management’s Global Short Dated Climate Transition Fund and Aegon UK’s workplace default pension funds that have net-zero goals. Risk management Identification and assessment Aegon’s Enterprise Risk Management (ERM) framework is a comprehensive structure that encompasses various components such as risk appetite, risk tolerance, risk identification, risk assessment, risk response, risk reporting and monitoring, and risk control. Within this framework, sustainability, including climate risk, is explicitly integrated. Climate risk is recognized within the framework; however, it is not identified as a separate risk type but as a risk driver that impacts multiple risks across different aspects of Aegon’s operations, including financial risk, underwriting risk, and operational risk. Measuring risks is crucial for effective risk management. However, compared to other risks, data availability for climate risk, given its evolving nature, remains a challenge. Accurate measurement requires a diverse range of data, including forward-looking climate models, historical weather data, information on physical geography, adaptive infrastructure, market responses, cross-correlations, and distributions. To enhance our understanding of climate risk, Group Risk undertakes an annual qualitative company-level climate risk assessment (CRA) across Aegon’s three risk categories as outlined in the table “Aegon risk categories”. The qualitative assessment aims to identify relevant climate risks for Aegon and gauge their severity and manageability. The company- wide assessment builds on local assessments by experts in the business units. Through a structured CRA template, the local experts provide their scores on identified climate risks in terms of likelihood, impact, mitigation, and speed of occurrence. They also provide information on current and planned management actions to mitigate the identified risks. These individual assessments are then analyzed, weighted, and aggregated to create the company-level CRA. By following this defined assessment process, Aegon gains qualitative insights into the climate-related risks that it is exposed to. This information serves as input for strategic decision-making, risk management, and planning efforts at both global and local levels. It allows Aegon to proactively address climate risks and develop appropriate mitigation strategies to safeguard our assets and operations. 437 Integrated Annual Report 2023 | Task Force on Climate-related Financial Disclosures Aegon risk categories Aegon risk category Climate risk impact Climate-risk related risks Investment risk Physical 1. Asset devaluation related to increases in frequency and severity of physical climate change-related events. Transition 2. Asset devaluation related to the transition to a low-carbon (and other greenhouse gasses) intensity economy (from both (i) Orderly and (ii) Disorderly/Failed perspectives). Underwriting risk Physical 3. More frequent, temporary spikes in mortality and/or morbidity (and claims experience) related to increase in frequency and severity of physical climate change-related events. Physical 4. Change in life expectancy trend (and claim experience) related to structural climate changes. Operational risk Physical 5. Business disruption risk due to damage to Aegon or 3rd party physical assets related to increased frequency and severity of climate change-related events. Transition 6. Inability to act or – actual or perceived – lack of action to react to changes in the sustainability domain, including climate change. 8. People Risk: Material increase in difficulty to attract and retain (specialist) talent due to Aegon's image/stance on sustainability/climate change. 9. Non-compliance with regulations. 10. Mis-selling of products/greenwashing risk. High-level assessment findings of our group-level climate risk assessment are that: 1. Investment risks potentially have a significant inherent impact, with medium mitigation possibilities. 2. Mortality spikes related to physical climate events are likely but would have a small impact. Changes in life expectancy trends due to climate change are assessed as unlikely, with a small impact. 3. Mis-selling of products / greenwashing risk is assessed as the most significant, short-term operational risk, which could have a significant inherent impact but with high mitigation possibilities if managed well. Processes for managing climate-related risks At Aegon, climate-related risks are managed through a comprehensive approach that includes qualitative and quantitative assessments and analysis, tracking of climate-related targets and commitments, compliance with applicable risk policy requirements, engagement with investee companies, and the implementation of investment criteria and exclusions. One of the cornerstones of climate-related risk management is good-quality data. We prioritize the analysis of good- quality data to assess and mitigate climate-related risks across our investment portfolio. This includes tracking of key performance indicators related to climate targets and commitments, and pursuing alignment with international standards and best practices. Moreover, we actively engage with investee companies to encourage climate-conscious strategies and initiatives, fostering transparency and accountability within our investment ecosystem. We also consider climate-related risks as part of our investment decision making. Further, Aegon applies a broad range of day-to-day processes, within a framework of applicable policies, to manage climate-related risks. Such processes include, but are not limited to: • Adapting investment strategies and exposures. • De-risking through net-zero commitments. • Scenario analysis and stress testing. • Claims analysis. • Product development and redesign. • Adapting pricing and underwriting. • Guardrails on marketing materials. • Use of greenwashing checklists. • Property insurance. • Leasing, not owning property. • Business continuity plans. • Third-party due diligence. • Tracking regulatory landscape, trends, and scientific developments. • Implementing new regulatory requirements. • Ensuring robust non-financial reporting processes and controls. With these measures, we are dedicated to safeguarding our business against climate-related threats while promoting sustainable processes that align with our long-term financial objectives. As Aegon is primarily a life insurance company, there is less exposure to the direct consequences of increasing frequency and severity of climate-related events. Any climate-related risks are expected to mostly materialize over time through shifts in the average mortality and morbidity rates. These developments are highly uncertain, and there has always been a continuous shift in mortality and morbidity rates, with underlying driving factors influencing these rates up and down. Historically we have largely seen on aggregate how mortality has decreased and people are living longer, mostly through the advancement of science, while behavioral 438 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon changes such as obesity and drug addiction are examples of drivers that cause higher mortality. Climate change is likely to be an additional driver that can impact mortality both positively or negatively depending on the situation. Aegon manages these risks by setting expectations for mortality and morbidity risks, based on historical experience and sets future improvements by combining historical data with expectations about the future. Climate change is a risk that has not manifested in the past to any notable degree and therefore requires an approach where more emphasis is put on future expectations. In 2023, we conducted our first high-level assessment of climate risk in our underwriting, referencing academic literature that translates IPCC scenarios to increases in mortality. Initial findings of the assessment indicate that the financial impact for Aegon is limited. Integration of climate-related risk management into overall risk management At Aegon, sustainability risk, and by extension climate risk, is not considered a separate risk type, but rather is a risk driver that impacts multiple risks. Sustainability is embedded in Aegon’s Enterprise Risk Management (ERM) framework and incorporated in relevant risk policies. In 2022, a comprehensive exercise was conducted to embed sustainability in the applicable risk policy documents. In 2023, refinements were made in the context of regular policy document updates. As part of our risk management practices, we conduct an emerging risk assessment process. The findings from this process are used to inform strategic and financial planning, scenario analyses, watch lists, management discussions, and actions, as well as external and internal reporting. The CRA serves multiple purposes here, including identifying relevant climate risks for the organization, gaining an understanding of their severity and manageability, and providing recommendations for necessary actions. The outcomes of the global CRA process are integrated into the broader ORSA processes. To foster the appropriate management of climate risk within its overall risk management framework, Aegon is in the process of developing a global sustainability risk appetite. This risk appetite will be aligned with the organization's overall risk appetite framework and take into account existing strategies, requirements, and commitments. As we gather more data and insights, the sustainability risk appetite will evolve and mature accordingly. Through these efforts, Aegon is committed to effectively integrating sustainability and climate risk considerations into our risk management processes, thereby ensuring the organization is well-prepared to navigate the challenges and opportunities presented by a dynamic and ever-changing world. Active Ownership Engagement with corporates As an institutional investor, Aegon expects investee companies to work toward reducing their environmental impact and associated risks. Executed through our asset manager, we engage with the companies in which we invest to encourage better climate-related risk practices, including emissions measurement, disclosure, target setting, and reporting in line with the TCFD recommendations. Our engagements aim to stimulate structural and sectoral change by requesting the reduction of the carbon footprint and carbon intensity of an investee company as well as by motivating the company to increase the share of renewable energy it generates or purchases to mitigate negative impacts of climate change. We use a variety of approaches to engage with our investee companies, including bilateral and collaborative approaches. Among investee companies in our general account, we aim to engage with at least the 20 largest corporate carbon emitters by absolute emissions by 2025. We directly engage with them and encourage them to set science-based targets. In terms of collaborative initiatives and investor-led campaigns, Aegon participated in CDP’s Non-Disclosure Campaign. The campaign promotes engagement with non-disclosing companies that have a significant environmental impact and encourages them to provide specified measurable data on emissions, water, and forests. We also joined CDP's science-based targets campaign, an investor-led initiative that urges more than 1,000 high-impact companies to set 1.5°C aligned science-based emissions reduction targets. Additionally, we joined CDP’s new Green Finance Accelerator to reduce the information gap on sustainable finance taxonomies and adverse impacts. Finally, as a member of the Dutch investor association, Eumedion, and the UK Investor Forum, we increasingly discuss board-level incentives linked to climate action plans with companies from different sectors and raise related expectations for transparency and disclosure in remuneration reports. Engagement with policymakers Aegon acknowledges the importance and necessity of government action in addressing climate change. Engagement with policymakers is critical to shaping our investment environment, and we work independently and in collaboration with industry groups to engage on key climate issues. At the European level, Aegon supports the goals of the EU strategy for financing the transition to a sustainable economy and recognizes the important role financial actors play in the transition. Aegon has engaged with officials and contributed to consultations on the corresponding regulations on sustainable taxonomy and sustainability disclosures, the incorporation of sustainability risks into the Solvency II regulatory regime, and the development of standards for the reporting of non-financial information. Aegon has also continued to advocate for action 439 Integrated Annual Report 2023 | Task Force on Climate-related Financial Disclosures to complete the Capital Markets Union to unlock capital from institutional and cross-border investors to fund sustainable transition projects in Europe. In the United States, Aegon has engaged with policymakers at both the federal and state levels to advocate for appropriate climate-related regulation. Aegon has supported regulatory measures that appropriately differentiate between the climate exposures of life insurers and property-casualty insurers. At both the federal and state levels, Aegon has supported TCFD-based disclosure standards that would provide uniform and consistent information to stakeholders, while reducing the potential for duplication and redundancy. Aegon expects that these efforts will support the transition to a more sustainable economy. In Bermuda, Aegon has begun engaging with the Bermuda Money Authority on climate issues, including general support for potential disclosure of risks and opportunities in line with TCFD reporting. Metrics and targets Own operations Aegon does not maintain energy- or resource-intensive processes as part of its direct business operations, and its operational carbon footprint is small relative to the scope of its investment activities. Nevertheless, we have set targets to reduce the carbon footprint of our operations related to greenhouse gas emissions from the natural gas and electricity used by our offices. The first phase of our targets covers the period up to December 31, 2024. The second phase of Aegon’s near-term emissions reduction plan will cover the period from 2025 to 2030, and the corresponding targets will be finalized in 2024. By the end of 2023, Aegon had achieved a 68% reduction in its operational carbon footprint compared to the 2019 baseline, well ahead of the target of a 25% reduction by the end of 2024. The impact of less operational properties together with changing work patterns has had a significant impact in reducing our overall facilities footprint. We will continue to monitor the impact of hybrid working on our carbon footprint. Own investments Targets In 2021, as part of its commitment to the Net-Zero Asset Owner Alliance, Aegon set initial targets for its investments. Following the guidance in the NZAOA Target Setting Protocol, for 2025, Aegon intends to reduce the weighted average carbon intensity (WACI) of corporate fixed income and listed equity in its general account by 25% against a 2019 baseline. In 2023, the WACI of our corporate fixed income and equity investments reduced by 37% compared to 2019. Since 2023, the WACI reduction target has also been included in executive remuneration to ensure that corporate action at a leadership level is aligned with our net-zero commitment. Weighted average carbon intensity of corporate fixed income and listed equity Metric Unit 2023 2022 2019 Progress against 2019 baseline Weighted average carbon intensity tCO 2 e/EURm revenue 338 428 534 (37%) 1 Source: Aegon calculation. Values on December 31, 2023. Climate metrics calculated per Methodology section below. Climate change data availability may change over time and characteristics will vary. Certain information ©2024 Sustainalytics, MSCI ESG Research L.L.C. Reproduced with permission. Not for further distribution. In June 2023, we also set an additional target for our direct real estate investments, committing to reducing the scope 1 and 2 carbon intensity of our directly-held real estate investments by 25% (kgCO 2 e/ m 2 ) by 2025, against a 2019 baseline. At the end of 2023, the carbon intensity had fallen by 46% compared to 2019. Carbon intensity of direct real estate investments Metric Unit 2023 2022 2019 Progress against 2019 baseline Carbon intensity kgCO 2 e/m 2 0.08 n.m. 0.15 (46%) 1 Source: below. Climate change data availability may change over time and characteristics will vary. Complementing efforts to reduce GHG emissions in our general account portfolio, we leverage investments and engagement strategies as additional levers to meet our net-zero commitments and actively manage the positioning of our portfolio in relation to the climate transition. To that end, Transamerica has committed to two intermediate targets by 2025, which further commit the company to investing USD 2.5 billion in opportunities that help mitigate climate change or adapt to the associated impacts and engaging with at least the top 20 corporate carbon emitters in the portfolio. 440 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Additional climate-related targets set on Aegon’s general account Target Unit 2023 2022 2019 Progress against 2025 target Financing the transition USDm 1,850 n.m. - 74% Engagements number 19 n.m. - 95% 1 Source: Aegon calculation. Values on December 31, 2023. Disclosures We also disclosed supplementary metrics on the carbon footprint of our investments for our global general account holdings. A breakdown of our general account by asset class can be found below. Global general account by asset class (in %) Corporate fixed income and listed equity Sovereign fixed income Other fixed income (ABS, etc.) Other (investment funds, cash, etc.) Mortgages & Loans Fixed Income and Equity 21% 17% 43% 11% 8% 62% Source: Aegon calculation. Values are as of December 31, 2023 and may not add up to 100% due to rounding. Global general account – Corporate fixed income and listed equity Metrics Unit Corporate FI Coverage Total carbon emissions tCO 2 e 2,036,000 90% Carbon footprint tCO 2 e/EURm invested 82 90% Weighted average carbon intensity tCO 2 e/EURm revenue 338 97% 1 Source: Aegon calculation. Values on December 31, 2023. Climate metrics calculated per Methodology section below. The weighted average carbon intensity is extrapolated when underlying carbon data is not available. The availability of data for each indicator is expressed in a coverage ratio as disclosed above. Climate change data availability may change over time and characteristics will vary Certain information ©2024 Sustainalytics, MSCI ESG Research L.L.C. Reproduced with permission. Not for further distribution. Corporate fixed income and listed equity results are dominated by holdings in the utilities, energy, and materials sectors where their contribution to the total carbon emissions and intensity of the account greatly outweighs their financial position. The graph “Active contribution by sector (in %)" indicates how Aegon’s sector exposures impact the weighted average carbon intensity and total carbon emissions, relative to their financial positions. 441 Integrated Annual Report 2023 | Task Force on Climate-related Financial Disclosures Global general account – Sovereign fixed income Metrics Unit Sovereign FI Coverage Including land use, land-use change, and forestry (LULUCF) emissions Total carbon emissions tCO 2 e 1,237,000 76% Carbon footprint tCO 2 e/EURm invested 240 76% Weighted average carbon intensity tCO 2 e/EURm invested 240 Excluding LULUCF emissions Total carbon emissions tCO 2 e 1,411,000 76% Carbon footprint tCO 2 e/EURm invested 270 76% Weighted average carbon intensity tCO 2 e/EURm invested 270 76% Risk metric Climate change resiliency ND GAIN rating 64 100% 1 Source: Aegon calculation. Values on December 31, 2023. Climate metrics calculated per Methodology section below. WACI prepared in line with PPP-adjusted GDP as per PCAF. Climate change data availability may change over time and characteristics will vary. In light of the a.s.r. transaction, the general account of Aegon’s Dutch business is no longer included in our sovereign fixed income holdings. The transaction has led to a significant shift in financial weightings and, in 2023, our largest sovereign holdings are now in US-issued bonds. The results are dominated by our US holdings, where their contribution to the footprint and intensity of the account outweighs their financial position. The graph “Active contribution by region (in %)” provides an indicates how Aegon’s regional exposures impact the weighted average carbon intensity and total carbon emissions, relative to their financial positions. (in %) -30% -20% -10% 0% 10% 20% 30% 40% 50% 60% Utilities Energy Materials Industrials Other Financials Consumer Discretionary Consumer Staples Real Estate Healthcare Information Technology Telecommunication Services Active contribution by sector Weighted Average Carbon Intensity Total Carbon Emissions 442 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Methodology In July 2023, Aegon completed the transaction to combine its Dutch pension, life and non-life insurance, banking, and mortgage origination activities with a.s.r., which led to a restatement of its 2019 baseline figures to exclude the Dutch business but not an adjustment to the ambition of our targets. Corporate fixed income and listed equity metrics were calculated following the Partnership for Carbon Accounting Financials (PCAF) guidelines and include scope 1 and 2 emissions. For sovereign assets, Aegon changed the methodology in 2023 to align with the PCAF guidelines to now reflect Purchase Power Parity (PPP) adjusted Gross Domestic Product (GDP). We also introduced a split for reporting sovereign assets: including and excluding the land use, land-use change, and forestry (LULUCF) emissions. The WACI was calculated in line with the TCFD’s recommendations. The direct real estate metrics are calculated in line with PCAF guidelines and include scope 1 and 2 location-based emissions of those properties. Floorspace and carbon data are relatively challenging to obtain, so the target is set on properties with available floorspace and carbon data. The amount for financing the transition investments is based on the IFRS book value of Transamerica’s general account, accounting for the use of proceeds specifically tied to climate change mitigation and/or climate change adaptation activities. The use of proceeds must align with at least one of the stated sectoral themes outlined by the NZAOA. For labeled “green” or “sustainability” bonds, standards such as Bloomberg, as well as third-party opinions, are typically used to confirm that the stated use of proceeds meets eligibility criteria. Regarding engagements, Aegon aims to engage with at least the top 20 corporate carbon emitters based on WACI. For 2023, Aegon is no longer reporting on the Sustainalytics Carbon Risk Rating, due to a change in data contracts. Climate vulnerability for sovereign issues is measured using the Notre Dame Global Adaptation Initiative (ND-GAIN) Country Index. Target figures are set in line with Net-Zero Asset Owner Alliance guidance. Next steps Aegon will seek to continue to improve its climate change strategy, governance, approach to risk and opportunity measurement, and implementation in the coming years. In 2024, we will work toward setting new climate-related investment and operational targets toward 2030. -30% -20% -10% 0% 10% 20% 30% Other USA EU Active contribution by region Weighted Average Carbon Intensity Absolute Footprint (in %) 443 Integrated Annual Report 2023 | Task Force on Climate-related Financial Disclosures EU Taxonomy EU Taxonomy Regulation The EU Taxonomy Regulation was adopted by the European Union in 2021 and is one of the cornerstones of the EU Action Plan on financing sustainable growth. The EU Taxonomy is a classification system to define environmentally sustainable economic activities, based on the following criteria, as further elaborated on in the regulation and subsequent acts: a. Substantially contributing to one of the six EU environmental objectives: 1. Climate change mitigation 2. Climate change adaptation 3. Sustainable use and protection of water and marine resources 4. Transition to a circular economy 5. Pollution prevention and control 6. Protection and restoration of biodiversity and ecosystems b. Doing no significant harm to any of the other objectives, and c. Meeting minimum safeguards. For each of the six environmental objectives, delegated acts are adopted at the EU level. Article 8 of the EU Taxonomy Regulation requires companies to report how and to what extent their activities are associated with economic activities that qualify as environmentally sustainable. The requirements apply to companies that are obliged to publish non-financial information in accordance with the NFRD. Disclosure of EU Taxonomy-eligible and Taxonomy- aligned economic activities and investments The European Commission has adopted a phased approach to give companies more time to comply with the EU Taxonomy disclosure requirements. In the first two years of application, in 2021 and 2022, financial undertakings were required to disclose the portion of their eligible economic activities related to climate change mitigation and climate change adaptation. Financial undertakings were granted a two- year phase-in period for reporting on alignment with the EU Taxonomy. Alignment disclosures are mandatory for the 2023 reporting year. Aegon is therefore required in this year’s Annual Report to disclose the extent to which its activities are Taxonomy-aligned. The scope of the alignment disclosure is climate change mitigation and climate change adaptation. In addition, Aegon is required to specify activities associated with nuclear and fossil gas. For the four additional environmental objectives, Aegon is required to include eligibility for the first time in this Annual Report. “Eligible” means that an economic activity is described in one of the delegated acts as mentioned above, irrespective of whether that economic activity meets any or all of the technical screening criteria laid down in those delegated acts to qualify as sustainable. “Alignment” means that an eligible economic activity meets the technical screening criteria to qualify as sustainable. To assess the eligibility and alignment of its investments, Aegon often relies on the information reported by its investees. When estimates and proxies are used, the disclosures under article 8 of the Taxonomy Regulation may not be classified as “mandatory” and should be classified as “voluntary”. This year’s Annual Report does not include voluntary EU Taxonomy information. The information presented in the EU Taxonomy tables is based on reported information. Scope of assets and activities covered by the EU Taxonomy disclosures Investments To calculate the proportion of Taxonomy-eligible and Taxonomy-aligned investments, the total of covered investments is used as the denominator, which includes general account investments, investments for accounts of policyholders, derivatives, cash and cash equivalents, and real estate for own use. Exposures to central governments, central banks, and supranational issuers are excluded from the covered assets. Derivatives and investees that are not obliged to publish non-financial information are also excluded from the numerator of the mandatory EU Taxonomy disclosures and therefore do not count in the alignment. This refers to small- and medium-sized companies, non-public interest companies based in the EU, and non-EU-based companies. The disclosure in the EU Taxonomy alignment table relating to the exposure to other counterparties includes loans to individuals such as private loans and mortgages and other assets such as real estate as well as real estate for own use. Own activities In last year’s Annual Report, Aegon’s underwriting disclosures included an assessment of all non-life business as prescribed by the EU Taxonomy. As Aegon the Netherlands was divested in 2023, there are no non-life business activities that could be classified as eligible, nor aligned. Therefore, this report does not include disclosures related to underwriting. 444 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Assumptions and data limitations For the 2023 disclosures on alignment and eligibility, Aegon uses reported information from the underlying investee companies to assess eligibility and alignment percentages. This information is primarily collected through an external data vendor. Where this data was not available we have assessed this as non-eligible and non-aligned. Where data was not available to split the alignment between transitional and enabling activities we left this blank. To determine which investees are obliged to publish non-financial information, we also make use of actual information from the data vendor. Where this data is not available, but we know the place of domicile, we have determined that investees outside the EU are not obliged to publish non-financial information. When none of this information was available, we intentionally left it blank. These data limitations contribute to the low percentages of exposures to financial and non-financial undertakings subject to and not subject to articles 19a and 29a of Directive 2013/34/EU. The investments in our EU Taxonomy disclosures include accrued interest and are valued according to its IFRS Book Value. Our mortgage and real estate portfolios are classified as 100% eligible in line with the EU Taxonomy. Due diligence procedures have been carried out to understand and assess whether these assets meet the screening criteria for alignment. This is largely based on the energy-label information of the underlying properties. In cases where there is no data available, these assets are disclosed as non-aligned. Assessing the eligibility and alignment of investment funds is more difficult due to the heavy reliance on external asset managers to provide relevant sustainability information on the underlying companies. Aegon uses a look-through approach for investment funds, which entails assessing the eligibility and alignment of the underlying investments in these funds. As in previous years, Aegon has encountered significant data limitations for investment funds. For listed funds, reported data collected by an external data vendor is used. For unlisted funds, Aegon has performed its own due diligence. As a result of data limitations, the data coverage of the unlisted investment funds is insignificant. This mainly impacts the disclosure of investments for the account of policyholders. For reporting on alignment and nuclear and fossil gas activities, Aegon uses the reporting templates as prescribed by the EU Taxonomy, whereby templates 2 and 3 are split between CAPEX and Turnover. For reporting on eligibility including all six additional environmental objectives, there is no prescribed format. As in previous years, the environmental objectives are combined and broken down into eligible and non-eligible investments relative to the assets covered. There are also data limitations in assessing eligibility, as not all investee companies report on eligibility for all six environmental objectives. Where data was not available, this was classified as non-eligible. We expect the eligibility and alignment percentages to increase over time as more data becomes available. However, due to the relative large amount of investments outside the EU, we do expect these percentages will remain low for coming years. EU Taxonomy eligibility EU Taxonomy eligibility 1) Percentage of investments covered Absolute amount (EUR million) Eligible investments (numerator) 5% 13,905.63 Non-eligible investments (numerator) 95% 245,516.10 Total investments covered (denominator) 100% 259,421.73 1 EU Taxonomy eligibility for six environmental objectives: climate change mitigation, climate change adaptation, sustainable use and protection of water and marine resources, transition to a circular economy, pollution prevention and control, protection and restoration of biodiversity and ecosystems 445 Integrated Annual Report 2023 | EU Taxonomy EU Taxonomy alignment EU Taxonomy alignment 1) Percentage of investments covered Absolute value (EUR million) The weighted average value of all the investments of insurance or reinsurance undertakings that are directed at funding, or are associated with Taxonomy-aligned economic activities relative to the value of total assets covered by the KPI, with the following weights for investments in undertakings per below: The weighted average value of all the investments of insurance or reinsurance undertakings that are directed at funding, or are associated with Taxonomy- aligned economic activities, with following weights for investments in undertakings per below: Turnover-based: 0.07% Turnover-based: 180 Capital expenditures-based: 0.11% Capital expenditures-based: 277 The percentage of assets covered by the KPI relative to total investments of insurance or reinsurance undertakings (total AuM). Excluding investments in sovereign entities. The monetary value of assets covered by the KPI. Excluding investments in sovereign entities. Coverage ratio: 96% Coverage: 259,422 Additional, complementary disclosures: breakdown of denominator of the KPI The percentage of derivatives relative to total assets covered by the KPI. (0.38%) The value in monetary amounts of derivatives. (975) The proportion of exposures to financial and non-financial undertakings not subject to articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI: Value of exposures to financial and non-financial undertakings not subject to articles 19a and 29a of Directive 2013/34/EU: For non-financial undertakings: 11.55% For non-financial undertakings: 29,965 For financial undertakings: 6.12% For financial undertakings: 15,879 The proportion of exposures to financial and non-financial undertakings from non-EU countries not subject to articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI: Value of exposures to financial and non-financial undertakings from non-EU countries not subject to articles 19a and 29a of Directive 2013/34/EU: For non-financial undertakings: 11.29% For non-financial undertakings: 29,284 For financial undertakings: 5.51% For financial undertakings: 14,282 The proportion of exposures to financial and non-financial undertakings subject to articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI: Value of exposures to financial and non-financial undertakings subject to articles 19a and 29a of Directive 2013/34/EU: For non-financial undertakings: 0.73% For non-financial undertakings: 1,883 For financial undertakings: 0.75% For financial undertakings: 1,945 The proportion of exposures to other counterparties over total assets covered by the KPI: 4.17% Value of exposures to other counterparties: 10,815 The proportion of the insurance or reinsurance undertaking’s investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned economic activities: 27.22% Value of insurance or reinsurance undertaking’s investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned economic activities: 70,627 The value of all the investments that are funding economic activities that are not Taxonomy-eligible relative to the value of total assets covered by the KPI: 94.64% Value of all the investments that are funding economic activities that are not Taxonomy-eligible: 245,516 The value of all the investments that are funding Taxonomy eligible economic activities, but not Taxonomy-aligned relative to the value of total assets covered by the KPI: 5.18% Value of all the investments that are funding Taxonomy eligible economic activities, but not Taxonomy- aligned: 13,448 Additional, complementary disclosures: breakdown of numerator of the KPI The proportion of Taxonomy-aligned exposures to financial and non-financial undertakings subject to articles 19a and 29a of Directive 2013/34/EU over total assets covered by the KPI: Value of Taxonomy-aligned exposures to financial and non-financial undertakings subject to articles 19a and 29a of Directive 2013/34/EU: For non-financial undertakings: For non-financial undertakings: Turnover-based: 0.07% Turnover-based: 180 Capital expenditures-based: 0.11% Capital expenditures-based: 277 For financial undertakings: For financial undertakings: Turnover-based: 0.00% Turnover-based: - Capital expenditures-based: 0.00% Capital expenditures-based: 0.06 The proportion of the insurance or reinsurance undertaking’s investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned: Value of insurance or reinsurance undertaking’s investments other than investments held in respect of life insurance contracts where the investment risk is borne by the policy holders, that are directed at funding, or are associated with, Taxonomy-aligned: Turnover-based: 0.03% Turnover-based: 78 Capital expenditures-based: 0.04% Capital expenditures-based: 99 The proportion of Taxonomy-aligned exposures to other counterparties over total assets covered by the KPI: Value of Taxonomy-aligned exposures to other counterparties over total assets covered by the KPI: Turnover-based: 0.00% Turnover-based: - Capital expenditures-based: 0.00% Capital expenditures-based: - 1 EU Taxonomy alignment for two environmental objectives: climate change mitigation and climate change adaptation 446 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Taxonomy-aligned activities – provided ‘do-not- significant-harm’(DNSH) and social safeguards positive assessment: Percentage of investments covered Percentage of investments covered (1) Climate change mitigation Turnover: 0.07% Transitional activities: (Turnover) 0.00% CapEx: 0.10% Transitional activities: (CapEx) 0.01% Enabling activities: (Turnover) 0.04% Enabling activities: (CapEx) 0.05% (2) Climate change adaptation Turnover: 0% Enabling activities: (Turnover) 0% CapEx: 0% Enabling activities: (CapEx) 0% Template 1: Nuclear and fossil gas related activities Nuclear energy related activities: The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle. Yes The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies. Yes The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades. Yes Fossil gas related activities: The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels. Yes The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels. Yes The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels. Yes Template 2: Taxonomy-aligned economic activities (denominator) - CAPEX CCM + CCA Climate change mitigation (CCM) Climate change adaptation (CCA) Economic activities: Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of CAPEX - 0% - 0% - 0.0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of CAPEX 2.45 0% 2.45 0% - 0.0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of CAPEX 20.30 0.01% 20.30 0.01% - 0.0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of CAPEX 0.01 0% 0.01 0% - 0.0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of CAPEX 0.01 0% 0.01 0% - 0.0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of CAPEX - 0% - 0% - 0.0% Amount and proportion of other Taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of CAPEX 259,398.95 99.99% 259,390.32 99.99% 8.63 0.0% Total applicable KPI - CAPEX 259,421.73 100.0% 259,413.09 100.00% 8.63 0.0% 447 Integrated Annual Report 2023 | EU Taxonomy Template 2: Taxonomy-aligned economic activities (denominator) - turnover CCM + CCA Climate change mitigation (CCM) Climate change adaptation (CCA) Economic activities: Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of turnover - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of turnover - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of turnover 17.04 0.01% 17.04 0.01% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of turnover 0.02 0% 0.02 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of turnover 0.01 0% 0.01 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of turnover - 0% - 0% - 0% Amount and proportion of other Taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of turnover 259,404.66 99.99% 259,400.96 99.99% 3.70 0% Total applicable KPI - turnover 259,421.73 100% 259,418.03 100% 3.70 0% Template 3: Taxonomy-aligned economic activities (numerator) - CAPEX CCM + CCA Climate change mitigation (CCM) Climate change adaptation (CCA) Economic activities: Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of CAPEX - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of CAPEX 2.45 1% 2.45 1% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of CAPEX 20.30 7% 20.30 7% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of CAPEX - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of CAPEX - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of CAPEX - 0% - 0% - 0% Amount and proportion of other Taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of CAPEX 254.30 92% 245.67 89% 8.63 3% Total amount and proportion of Taxonomy- aligned economic activities in the numerator of CAPEX 277.05 100% 268.42 97% 8.63 3% 448 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Template 3: Taxonomy-aligned economic activities (numerator) - turnover CCM + CCA Climate change mitigation (CCM) Climate change adaptation (CCA) Economic activities: Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of turnover - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of turnover - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of turnover 14.66 8% 14.66 8% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of turnover - 0% - 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of turnover 0.01 0% 0.01 0% - 0% Amount and proportion of Taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of turnover - 0% - 0% - 0% Amount and proportion of other Taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of turnover 165.65 92% 161.95 90% 3.70 2% Total amount and proportion of Taxonomy- aligned economic activities in the numerator of turnover 180.31 100% 176.61 98% 3.70 2% 449 Integrated Annual Report 2023 | EU Taxonomy Template 4: Taxonomy-eligible but not taxonomy-aligned economic activities CCM + CCA Climate change mitigation (CCM) Climate change adaptation (CCA) Economic activities: Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Absolute amount (EUR million) Percentage of investments covered Amount and proportion of Taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI - 0% - 0% - 0% Amount and proportion of Taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI - 0% - 0% - 0% Amount and proportion of Taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI 0.48 0% 0.48 0% - 0% Amount and proportion of Taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI 16.86 0.13% 16.86 0.13% - 0% Amount and proportion of Taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI 16.03 0.12% 16.03 0.12% - 0% Amount and proportion of Taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI 1.53 0% 1.53 0% - 0% Amount and proportion of other Taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI 13,413.37 99.7% 13,413.37 99.7% - 0% Total amount and proportion of Taxonomy eligible but not Taxonomy-aligned economic activities in the denominator of the applicable KPI 13,448.27 100% 13,448.27 100.00% - 0% Template 5: Taxonomy non-eligible economic activities Economic activities: Absolute amount (EUR million) Percentage of investments covered Amount and proportion of economic activity referred to in row 1 of Template 1 that is Taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI - 0% Amount and proportion of economic activity referred to in row 2 of Template 1 that is Taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI 9.14 0.004% Amount and proportion of economic activity referred to in row 3 of Template 1 that is Taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI 2.80 0.001% Amount and proportion of economic activity referred to in row 4 of Template 1 that is Taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI - 0% Amount and proportion of economic activity referred to in row 5 of Template 1 that is Taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI - 0% Amount and proportion of economic activity referred to in row 6 of Template 1 that is Taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI - 0% Amount and proportion of other Taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI 245,504.16 99.995% Total amount and proportion of Taxonomy-non-eligible economic activities in the denominator of the applicable KPI 245,516.10 100% 450 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Voluntary information Introduction In addition to metrics disclosed under the “Our material topics” section, Aegon also voluntarily discloses information relevant to our sustainability approach and sustainability benchmarks and ratings. The table below includes information that goes beyond specific reporting requirements and is not linked to Aegon’s material topics that are identified through the DMA. Extra metrics unit 2023 2022 % Responsible investment solutions by Aegon Asset Management Responsible investment solutions (RIS) Assets under management in Responsible Investment Solutions (RIS) 1) EURb 133.6 120.2 11% Exclusions and ethical solutions 2) EURb 109.9 103.9 6% Best-in-class ESG solutions 3) EURb 15.9 9.4 70% Climate transition solutions 4) EURb 1.2 n.m. n.m. Sustainable solutions 5) EURb 5.6 2.7 110% Impact investing solutions 6) EURb 0.9 4.2 (77%) Engagement and voting Number of engagements with investee companies 7) nr 824 832 (1%) Proportion of engagements addressing environmental themes % 36% 24% 12pp Proportion of engagements addressing social themes % 19% 18% 1pp Proportion of engagements addressing governance themes % 34% 44% (10pp) Proportion of engagements addressing general disclosure themes % 11% 14% (3pp) Status of engagement with investee companies 8) Proportion of engagements at milestone one % 34% 23% 11pp Proportion of engagements at milestone two % 24% 21% 3pp Proportion of engagements at milestone three % 28% 27% 1pp Proportion of engagements at milestone four % 12% 12% 0pp Proportion of engagements where no further action is required % 2% 17% (15pp) Number of shareholder meetings of invested companies at which votes cast 9) nr 3,853 3,899 (1%) Lobbying Political advocacy Monetary value of political contributions 10) EURm 0.17 0.24 (26.8%) Monetary value of political lobbying/advocacy 11) EURm 0.8 0.9 (8.7%) Amount paid for membership to lobbying associations 12) EURm 3.6 3.4 6.9% Donations and volunteering Total cash donations 13) EURm 7.6 9.1 (17%) Financial security and education EURm 1.4 0.9 54% Financial education and literacy EURm 1.4 0.9 54% Employability later in life EURm - 0.3 (99%) Wellbeing and longevity EURm 5.7 6.5 (12%) Physical fitness EURm 0.1 0.2 (55%) Mental vitality EURm 1.1 1.1 4% Prevention of diseases EURm 1.1 1.1 (1%) Livable communities EURm 3.4 4.5 (23%) Cash donations: Other EURm 0.5 1.8 (75%) Proportion of cash donations to key themes % 94% 81% 13pp Financial security and education % 18% 10% 9pp Wellbeing and longevity % 76% 71% 5pp Number of organizations receiving donations nr 420 493 (15%) Volunteering Volunteering hours hours 20,634 16,318 26% Volunteering value 14) EURm 1.5 1.1 34% Total investment Total value community investment EURm 9.1 10.3 (11%) Total value community investment as proportion of net result % 4.6% 1.0% 3.5pp 451 Integrated Annual Report 2023 | Voluntary information unit 2023 2022 % Management of relationships with suppliers Total spend on goods and services 15) EURb 1.3 1.7 (23%) Top 250 ("in-scope") suppliers 15) Spend on goods and services - top 250 in-scope suppliers EURb 1.0 1.5 (33%) Proportion of total spend on goods and services with top 250 in-scope suppliers % 75% 87% (12pp) Supplier ESG assessment 16) Number of in-scope suppliers assessed for ESG performance nr 106 97 9% Spend on goods and services with in-scope suppliers assessed for ESG performance EURb 0.8 1.1 (25%) Proportion of spend with in-scope suppliers assessed for ESG performance % 80% 72% 7.8pp Overall score of in-scope suppliers assessed for ESG performance 1-100 59 58 2% Proportion of in-scope suppliers scoring 1-24 (insufficient) % 0% 0% 0.0pp Proportion of in-scope suppliers scoring 25-44 (partial) % 10% 14% (4.0pp) Proportion of in-scope suppliers scoring 45-64 (good) % 56% 59% (3.1pp) Proportion of in-scope suppliers scoring 65-84 (advanced) % 33% 27% 6.2pp Proportion of in-scope suppliers scoring 85-100 (outstanding) % 1% 0% 0.9pp Average time to pay an invoice days 30.5 n.m. n.m. Number of legal proceedings currently outstanding for late payments nr - n.m. n.m. Integration ESG in risk policies 17) Percentage risk management policies where ESG risk considerations have been integrated into the in-scope policies % 100% n.m. n.m. 1 Aegon AM has a Responsible Investment Framework that reflects the key elements of Aegon’s Responsible Investment Policy, as well as key elements of similar policies of Aegon AM’s third-party clients. The framework is structured around ESG integration, active ownership and solutions. The responsible investment solutions are based on five categories: 1) exclusions and ethical strategies; 2) best-in-class ESG strategies; 3) climate transition strategies; 4) sustainable strategies; and 5) impact investing strategies. 2 “Exclusions and ethical” reflects the portfolio that is subject to negative screening to avoid investments in certain sectors, companies, or practices based on specific criteria. It also includes Aegon’s general account assets managed by Aegon AM. 3 “Best-in-class” investments seek to outperform by emphasizing positive screening of issuers with better or improving ESG profiles relative to sector peers. 4 “Climate transition” investments include companies that are better prepared to manage climate risks 5 “Sustainable” investment focuses on issuers whose activities or practices are aligned with sustainability themes in an effort to generate competitive returns over the long term. 6 “Impact investing” seeks financial returns alongside measurable positive social and/or environmental impact. 7 Aegon AM aims to build a constructive dialog with companies and bodies, either bilaterally or as part of an investor consortium, to promote responsible business practices. The scope is focused on assets managed on behalf of third-party clients, but engagements may also be linked to Aegon’s general account investments. Percentages may not add up to 100 due to rounding. Topics are grouped according to the main theme. At times, there may be more than one theme for an engagement. 8 Status of engagement with investee companies is measured based on the milestones achieved. Milestone one: We have flagged our concerns and contacted the company. Milestone two: The company has responded (letter, email, phone call) and the dialog has started. Milestone three: The company has taken concrete steps to resolve our concerns, such as achievement of a commitment. Milestone four: The engagement goal has been fully achieved and verified. No further action required: In some cases, our assessment of the ESG issue at stake may change and we subsequently decide to no longer pursue the engagement. 9 For Aegon AM’s relevant investment strategies that include equities, Aegon AM aims to vote in line with its engagement objectives and the best interests of clients. The scope is focused on assets managed on behalf of third-party clients, but investments may also be linked to Aegon’s general account investments. The increase in voted shareholder meetings compared to 2021 is due to a new voting strategy. Aegon AM implemented a “vote all meetings” strategy from February 2022. Prior to this, Aegon AM made a selection of investee companies. 10 Political contributions may include direct financial or in-kind support to political parties, their elected representatives, or persons seeking political office. It may also include indirect political contributions made through an intermediary organization such as a lobbyist or charity, or support made to an organization such as a think tank or trade association that is linked to or supports particular political parties or causes. The contribution consists of the contributions by Transamerica’s Political Action Committee (PAC), which is a committee acting independently from Aegon or Transamerica. The PAC receives voluntary donations from Transamerica employees and distributes the pooled donations according to the decision of the independent board of the PAC. 11 Political lobbying / advocacy refers to the expenses paid for activities carried out with governments, governmental institutions, and/or regulators in support of issues and initiatives that Aegon thinks will benefit its customers, employees, society at large, and its businesses. The expenses paid mainly reflect the cost of personnel dedicated to lobbying or advocacy activities. 12 Membership of lobbying associations refers to an agreement by which someone joins a professional or advocacy association. A professional association is defined here as a body of persons engaged in the same profession, usually formed to maintain standards and represent the profession in discussions with other bodies or institutions. An advocacy association engages in advocacy on behalf of the profession with other bodies, institutions, or policymakers, although advocacy may not be the only type of activity that the association undertakes. 13 Cash donations refer to charitable donations to charities and other non-profit organizations, done in accordance with the Aegon Ltd. Charitable Donations Standards. 14 The value of volunteering is calculated as the number of hours multiplied by the average hourly employee salary (= salary costs/total hours worked by direct employees). The total number of working days in the reported period includes all working days, excluding weekends and national holidays. 15 Our top 250 suppliers consistently represent at least 80% of our total supplier spend. The proportion of total spend on goods and services with the top 250 (“in-scope”) suppliers is based on actual invoice payments and does not take into account accruals. As a result, the denominator “Total spend on goods and services (in EUR billions)” could not be reconciled to the expenses in the financial statements. 16 Suppliers are assessed using the EcoVadis methodology, which aims to measure the quality of a company’s sustainability management system through its policies and actions. Suppliers are assigned to different scoring buckets based on the EcoVadis scoring methodology, which takes into account criteria relating to environmental protection, labor and human rights, business ethics, and sustainable procurement. The higher the score, the better the sustainability performance of the supplier. The scoring ranges were updated in 2023 and aligned with the EcoVadis methodology. Suppliers are now ranked over five buckets instead of four last year. The 2022 scores were adjusted for this change to make comparison possible. The spend data that is used to calculate the indicators for the supplier ESG assessment includes four quarters of data and covers the period October 1, 2022 to September 30, 2023. 17 Includes in-scope Financial, Underwriting and Operational risk management policies where ESG risk considerations have been integrated. In-scope policies are those policies where ESG integration was planned. 452 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon External recognition As part of our sustainability approach, we actively participate in high-profile sustainability performance ratings, indices, and benchmarks to provide independent recognition and transparency around the integration of sustainability into our business operations. For the MSCI, Morningstar Sustainalytics, and ISS ratings, our scoring ambition is to be among the top performance quartile of our peers. As these assessments are conducted throughout the year, we regularly update our latest scoring and peer positioning through the dedicated "Ratings" page on the Aegon website . unit 2023 2022 % Sustainability benchmarks 1) MSCI ESG rating 2) AAA to CCC AA (Leader) AA (Leader) Stable Morningstar Sustainalytics ESG Risk Rating 3) 0 to 100 15.3 (Low Risk) 14.2 (Low Risk) (1.1 points) ISS ESG corporate rating 4) A+ to D- C+ (Prime) C+ (Prime) Stable S&P Global CSA score 5) 0 to 100 56 (Top Quartile) 55 1pp Moody's overall ESG score 6) 0 to 100 57 59 (2pp) LSEG ESG score 7) A+ to D- A (88) A (86) 2pp FTSE4Good index series constituent 8) Index Member Index Member Index Member Stable Bloomberg ESG Performance score 9) 0 to 10 5.6 (Leading) 4.2 (Leading) 1.4 points Bloomberg ESG Disclosure score 9) 0 to 100 56 53 3pp CDP (Climate change) score 10) A to D- C C Stable EcoVadis scorecard 11) 0 to 100 62 (Top Quartile) 61 (Top Quartile) 1pp 1 Sustainability benchmark scoring reflects the most recent assessments made available to Aegon for any given year. There is a lag time between Aegon’s annual reporting and the assessment of that by a benchmark (scores presented under the 2023 reporting year refer to Aegon’s 2022 financial year unless otherwise stated). 2 As of MSCI’s last report update of January 30 2024, Aegon received an MSCI ESG Rating of AA. The use by Aegon of any MSCI ESG research LLC or its affiliates (“MSCI”) data, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement, recommendation, or promotion of Aegon by MSCI. MSCI services and data are the property of MSCI or its information providers, and are provided ‘as-is’ and without warranty. MSCI names and logos are trademarks or service marks of MSCI. © 2024 MSCI Inc. All rights reserved. 3 In June 2023, Aegon received an ESG Risk Rating of 15.3 and was assessed by Morningstar Sustainalytics to be at low risk of experiencing material financial impacts from ESG factors. In no event the rating shall be construed as investment advice or expert opinion as defined by the applicable legislation. Risk categories defined by scoring, from ‘Negligible’ (0) to ‘Severe’ (>40). Copyright © 2024 Morningstar Sustainalytics. All rights reserved. This publication contains information developed by Sustainalytics (www.sustainalytics.com). Such information and data are proprietary of Sustainalytics and/or its third-party suppliers (third-party data) and are provided for informational purposes only. They do not constitute an endorsement of any product or project, nor an investment advice and are not warranted to be complete, timely, accurate or suitable for a particular purpose. Their use is subject to conditions available at https://www. sustainalytics.com/legal-disclaimers. 4 © 2024 Institutional Shareholder Services. 5 As of 2023 Aegon is placed at 78th percentile (i.e. top quartile) in the ‘INS Insurance’ industry group. © 2024 S&P Global Inc. All rights reserved. 6 Sector-Zone Average Score: 47 (compared to Aegon’s score of 57). © 2024 Moody’s Investors Service, Inc., Moody’s Analytics, Inc. and/or their affiliates and licensors. All rights reserved. 7 Formerly reported as “Refinitiv ESG Score”. Aegon is ranked 4/348 Insurance Companies. Scoring refreshed weekly by LSEG and potentially subject to change (2023 score and rank referenced on 18/01/2024). © 2024 LSEG. All rights reserved. LSEG ESG Information is proprietary to LSEG Limited and/or its affiliates (“LSEG”). 8 As of June 2023 FTSE Russell certified Aegon as a constituent company in the FTSE4Good Index Series. © 2024 FTSE Russell https://www.lseg.com/en/ ftse-russell/indices/ftse4good 9 Scoring refreshed periodically by Bloomberg and potentially subject to change (2023 and 2022 scores referenced on 19/01/2024). © 2024 Bloomberg Finance L.P. All rights reserved. 10 © 2024 CDP Worldwide. 11 While our performance has held steady, EcoVadis have changed the scoring criteria for medal awards, requiring higher percentile rankings for each medal category (moving the qualifying ‘SIlver’ medal ranking up from 75th to 85th percentile). As a result, Aegon has been awarded a ‘Bronze’ medal following its latest re-assessment. © EcoVadis 2024 - All rights reserved. 453 Integrated Annual Report 2023 | Voluntary information Disclaimer Cautionary note regarding non-EU-IFRS measures This document includes the following non-EU-IFRS financial measures: operating result, and addressable expenses. These non-EU-IFRS measures, except for addressable expenses, are calculated by consolidating on a proportionate basis Aegon’s joint ventures and associated companies (excluding a.s.r.). Operating result reflects Aegon’s result from underlying business operations and excludes components that relate to accounting mismatches that are dependent on market volatility or relate to events that are considered outside the normal course of business. Operating expenses are all expenses associated with selling and administrative activities (excluding commissions). This includes certain expenses recorded in other charges for segment reporting, including restructuring charges. Addressable expenses are calculated by excluding the following items from operating expenses: restructuring expenses (including expenses related to the operational improvement plan), expenses in joint ventures and associates and expenses related to acquisitions and disposals. Addressable expenses are reported on a constant currency basis. Aegon believes that these non-EU-IFRS measures, together with the EU-IFRS information, provide meaningful supplemental information about the operating results of Aegon’s business including insight into the financial measures that senior management uses in managing the business. Currency exchange rates This document contains certain information about Aegon’s results, financial condition and revenue generating investments presented in USD for the Americas and in GBP for the United Kingdom, because those businesses operate and are managed primarily in those currencies. Certain comparative information presented on a constant currency basis eliminates the effects of changes in currency exchange rates. None of this information is a substitute for or superior to financial information about Aegon presented in EUR, which is the currency of Aegon’s primary financial statements. Forward-looking statements The statements contained in this document that are not historical facts are forward-looking statements as defined in the US Private Securities Litigation Reform Act of 1995. The following are words that identify such forward-looking statements: aim, believe, estimate, target, intend, may, expect, anticipate, predict, project, counting on, plan, continue, want, forecast, goal, should, would, could, is confident, will, and similar expressions as they relate to Aegon. These statements may contain information about financial prospects, economic conditions and trends and involve risks and uncertainties. In addition, any statements that refer to sustainability, environmental and social targets, commitments, goals, efforts and expectations and other events or circumstances that are partially dependent on future events are forward-looking statements. These statements are not guarantees of future performance and involve risks, uncertainties and assumptions that are difficult to predict. Aegon undertakes no obligation, and expressly disclaims any duty, to publicly update or revise any forward-looking statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which merely reflect company expectations at the time of writing. Actual results may differ materially and adversely from expectations conveyed in forward-looking statements due to changes caused by various risks and uncertainties. Such risks and uncertainties include but are not limited to the following: • Unexpected delays, difficulties, and expenses in executing against Aegon’s environmental, climate, diversity and inclusion or other “ESG” targets, goals and commitments, and changes in laws or regulations affecting us, such as changes in data privacy, environmental, safety and health laws; • Changes in general economic and/or governmental conditions, particularly in Bermuda, the United States, the Netherlands and the United Kingdom; • Civil unrest, (geo-) political tensions, military action or other instability in a country or geographic region; • Changes in the performance of financial markets, including emerging markets, such as with regard to: • The frequency and severity of defaults by issuers in Aegon’s fixed income investment portfolios; • The effects of corporate bankruptcies and/or accounting restatements on the financial markets and the resulting decline in the value of equity and debt securities Aegon holds; • The effects of declining creditworthiness of certain public sector securities and the resulting decline in the value of government exposure that Aegon holds; • The impact from volatility in credit, equity, and interest rates; • Changes in the performance of Aegon’s investment portfolio and decline in ratings of Aegon’s counterparties; • Lowering of one or more of Aegon’s debt ratings issued by recognized rating organizations and the adverse impact such action may have on Aegon’s ability to raise capital and on its liquidity and financial condition; 454 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon • Lowering of one or more of insurer financial strength ratings of Aegon’s insurance subsidiaries and the adverse impact such action may have on the written premium, policy retention, profitability and liquidity of its insurance subsidiaries; • The effect of applicable Bermuda solvency requirements, the European Union’s Solvency II requirements, and applicable equivalent solvency requirements and other regulations in other jurisdictions affecting the capital Aegon is required to maintain; • Changes in the European Commissions’ or European regulator’s position on the equivalence of the supervisory regime for insurance and reinsurance undertakings in force in Bermuda; • Changes affecting interest rate levels and low or rapidly changing interest rate levels; • Changes affecting currency exchange rates, in particular the EUR/USD and EUR/GBP exchange rates; • Changes affecting inflation levels, particularly in the United States, the Netherlands and the United Kingdom; • Changes in the availability of, and costs associated with, liquidity sources such as bank and capital markets funding, as well as conditions in the credit markets in general such as changes in borrower and counterparty creditworthiness; • Increasing levels of competition, particularly in the United States, the Netherlands, the United Kingdom and emerging markets; • Catastrophic events, either manmade or by nature, including by way of example acts of God, acts of terrorism, acts of war and pandemics, could result in material losses and significantly interrupt Aegon’s business; • The frequency and severity of insured loss events; • Changes affecting longevity, mortality, morbidity, persistence and other factors that may impact the profitability of Aegon’s insurance products; • Aegon’s projected results are highly sensitive to complex mathematical models of financial markets, mortality, longevity, and other dynamic systems subject to shocks and unpredictable volatility. Should assumptions to these models later prove incorrect, or should errors in those models escape the controls in place to detect them, future performance will vary from projected results; • Reinsurers to whom Aegon has ceded significant underwriting risks may fail to meet their obligations; • Changes in customer behavior and public opinion in general related to, among other things, the type of products Aegon sells, including legal, regulatory or commercial necessity to meet changing customer expectations; • Customer responsiveness to both new products and distribution channels; • Third-party information used by us may prove to be inaccurate and change over time as methodologies and data availability and quality continue to evolve impacting our results and disclosures; • As Aegon’s operations support complex transactions and are highly dependent on the proper functioning of information technology, operational risks such as system disruptions or failures, security or data privacy breaches, cyberattacks, human error, failure to safeguard personally identifiable information, changes in operational practices or inadequate controls including with respect to third parties with which Aegon does business, may disrupt Aegon’s business, damage its reputation and adversely affect its results of operations, financial condition and cash flows; • The impact of acquisitions and divestitures, restructurings, product withdrawals and other unusual items, including Aegon’s ability to complete, or obtain regulatory approval for, acquisitions and divestitures, integrate acquisitions, and realize anticipated results, and its ability to separate businesses as part of divestitures; • Aegon’s failure to achieve anticipated levels of earnings or operational efficiencies, as well as other management initiatives related to cost savings, Cash Capital at Holding, gross financial leverage and free cash flow; • Changes in the policies of central banks and/or governments; • Litigation or regulatory action that could require Aegon to pay significant damages or change the way Aegon does business; • Competitive, legal, regulatory, or tax changes that affect profitability, the distribution cost of or demand for Aegon’s products; • Consequences of an actual or potential break-up of the European Monetary Union in whole or in part, or further consequences of the exit of the United Kingdom from the European Union and potential consequences if other European Union countries leave the European Union; • Changes in laws and regulations, or the interpretation thereof by regulators and courts, including as a result of comprehensive reform or shifts away from multilateral approaches to regulation of global or national operations, particularly regarding those laws and regulations related to ESG matters, those affecting Aegon’s operations’ ability to hire and retain key personnel, taxation of Aegon companies, the products Aegon sells, and the attractiveness of certain products to its consumers; • Regulatory changes relating to the pensions, investment, and insurance industries in the jurisdictions in which Aegon operates; 455 Integrated Annual Report 2023 | Disclaimer • Standard setting initiatives of supranational standard setting bodies such as the Financial Stability Board and the International Association of Insurance Supervisors or changes to such standards that may have an impact on regional (such as EU), national or US federal or state level financial regulation or the application thereof to Aegon, including the designation of Aegon by the Financial Stability Board as a Global Systemically Important Insurer (G-SII); • Changes in accounting regulations and policies or a change by Aegon in applying such regulations and policies, voluntarily or otherwise, which may affect Aegon’s reported results, shareholders’ equity or regulatory capital adequacy levels; • Changes in ESG standards and requirements, including assumptions, methodology and materiality, or a change by Aegon in applying such standards and requirements, voluntarily or otherwise, may affect Aegon’s ability to meet evolving standards and requirements, or Aegon’s ability to meet its sustainability and ESG-related goals, or related public expectations, which may also negatively affect Aegon’s reputation or the reputation of its board of directors or its management; andoReliance on third-party information in certain of Aegon’s disclosures, which may change over time as methodologies and data availability and quality continue to evolve. These factors, as well as any inaccuracies in third-party information used by Aegon, including in estimates or assumptions, may cause results to differ materially and adversely from statements, estimates, and beliefs made by Aegon or third-parties. Moreover, Aegon’s disclosures based on any standards may change due to revisions in framework requirements, availability of information, changes in its business or applicable governmental policies, or other factors, some of which may be beyond Aegon’s control. Additionally, Aegon may provide information that is not necessarily material for SEC reporting purposes but that is informed by various ESG standards and frameworks (including standards for the measurement of underlying data), internal controls, and assumptions or third-party information that are still evolving and subject to change. 456 | Integrated Annual Report 2023 Governance and risk management Financial information Sustainability information About Aegon Contact Head office Aegon Ltd. Aegonplein 50 2591 TV The Hague The Netherlands Telephone: +31 (0) 70 344 32 10 www.aegon.com Investor relations Telephone: +31 (0) 70 344 83 05 E-mail: [email protected] Media relations Telephone: +31 (0) 70 344 89 56 E-mail: [email protected] Agent for service in the United States of America Andrew S. Williams Telephone: +1 443 475 3243 E-mail: [email protected] Colophon Consultancy and design APS Group, UK Editing and production Aegon Corporate Communications (NL) Typesetting DartDesign, Amsterdam (NL) 457 Integrated Annual Report 2023 | Contact 458 | Integrated Annual Report 2023 aegon.com

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