InVision AG

Regulatory Filings • Aug 27, 2008

News Details

Corporate | 27 August 2008 13:59

InVision Software AG Receives Major Order from Renowned European Energy Provider

InVision Software AG / Miscellaneous/Miscellaneous

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Ratingen (Germany), 27th August 2008 – In July, InVision Software AG (ISIN:
DE0005859698), one of the leading international providers of solutions for
enterprise-wide workforce management, received a major order from a
renowned European energy provider in the lower one digit million Euro
range. The workforce management solution InVision Enterprise WFM will
support the efficient scheduling of more than 5,000 call centre agents
spread over more than 50 sites but all coordinated centrally, like in one
unique virtual contact centre. Benefits are expected to be realised
primarily by centralising the planning processes, which will also
facilitate monitoring of the planned schedules with the actual hours
worked. By implementing this solution, the company aims to benefit from the
synergy of multi-site consolidation in terms of the planning process as
well as the reduction of overstaffing.

The decision in favour of InVision’s software solution follows a
comprehensive evaluation of available WFM systems conducted by the client
and a successful initial implementation for 700 employees at eight sites.
This initial implementation included rigorous process and performance
analyses. In addition to ease of use, it proved highly efficient in
building complex rosters. Another important factor that influenced the
decision to work with InVision was the comfortable web-based access to
schedules for employees.

About InVision:
InVision Software is a world-leading supplier of enterprise-wide workforce
management (WFM) solutions which enable companies to optimise their staff
planning and scheduling processes. InVision empowers customers to reduce
personnel costs, increase productivity, improve employee satisfaction and
boost revenue by leveraging better customer service. Founded in 1995 and
based in Ratingen (Germany), InVision currently employs more than 200 WFM
specialists and has offices across Europe, North America, and South Africa.
InVision Software AG (IVX) is listed in the Prime Standard Segment of the
Frankfurt Stock Exchange. Among InVision's clients are numerous
international blue chip companies, such as ABN Amro, Allianz, BMW, Deutsche
Telekom, IKEA, Sky and Vodafone.
Further information: www.invisionwfm.com

Jutta Kropp
InVision Software AG
Head of Corporate Communications
Halskestrasse 38
D-40880 Ratingen (Germany)
phone: +49 (0)2102 728-444
fax: +49 (0)2102 728-111
e-mail: ir@invision.de

27.08.2008 Financial News transmitted by DGAP

Language: English
Issuer: InVision Software AG
Halskestraße 38
40880 Ratingen
Deutschland
Phone: +49 (0)2102 / 728-0
Fax: +49 (0)2102 / 728-111
E-mail: info@invision.de
Internet: www.invision.de
ISIN: DE0005859698
WKN: 585969
Listed: Regulierter Markt in Frankfurt (Prime Standard); Freiverkehr
in Düsseldorf, München, Stuttgart

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