InVision AG

Regulatory Filings • Sep 11, 2008

News Details

Corporate | 11 September 2008 12:29

InVision Software AG: International Financial Services Provider Places Major Order for Workforce Management Solution

InVision Software AG / Development of Sales/Miscellaneous

Release of a Corporate News, transmitted by DGAP - a company of EquityStory
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The issuer / publisher is solely responsible for the content of this announcement.

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Ratingen (Germany), 11 September 2008 – After the successful completion of
a pilot, InVision Software AG (ISIN: DE0005859698), one of the leading
international providers of solutions for enterprise-wide workforce
management, received the commitment to move forward with deployment from an
international financial services provider. The project is valued in excess
of a million US dollars. More than 2,000 service center agents working at
six globally located sites will be scheduled efficiently on a local basis
with the support of the workforce management solution InVision Enterprise
WFM. The ordering party expects to achieve an improvement of its customer
service by optimizing the employees’ planning process and aims to benefit
from the reduction of over- and understaffing as well as from the increase
in service level fulfilment which is crucial for its business.

The selection process included an extensive evaluation of available
workforce management systems corresponding to the client’s requirements.
Vital for the decision in favour of InVision’s software solution was the
successful completion of a pilot implementation at a service center
engaging 100 agents. In the course of this pilot, performance,
functionality and the feature portfolio of the solution were under close
scrutiny. The obtained results proved the solution eminently powerful in
calculating optimized staff schedules according to the company’s needs.

About InVision:
InVision Software is a world-leading supplier of enterprise-wide workforce
management (WFM) solutions which enable companies to optimize their staff
planning and scheduling processes. InVision empowers customers to reduce
personnel costs, increase productivity, improve employee satisfaction and
boost revenue by leveraging better customer service. Founded in 1995 and
based in Ratingen (Germany), InVision currently employs more than 200 WFM
specialists and has offices across Europe, North America, and South Africa.
InVision Software AG (IVX) is listed in the Prime Standard Segment of the
Frankfurt Stock Exchange. Among InVision's clients are numerous
international blue chip companies, such as ABN Amro, Allianz, BMW, Deutsche
Telekom, IKEA, Sky and Vodafone.
Further information: www.invisionwfm.com

Jutta Kropp
InVision Software AG
Head of Corporate Communications
Halskestrasse 38
D-40880 Ratingen (Germany)
phone: +49 (0)2102 728-444
fax: +49 (0)2102 728-111
e-mail: ir@invision.de

11.09.2008 Financial News transmitted by DGAP

Language: English
Issuer: InVision Software AG
Halskestraße 38
40880 Ratingen
Deutschland
Phone: +49 (0)2102 / 728-0
Fax: +49 (0)2102 / 728-111
E-mail: info@invision.de
Internet: www.invision.de
ISIN: DE0005859698
WKN: 585969
Listed: Regulierter Markt in Frankfurt (Prime Standard); Freiverkehr
in Düsseldorf, München, Stuttgart

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