Annual Report (ESEF) • Mar 23, 2023
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Download Source FileMORGAN SINDALL GROUP PLC 2138008339ULDGZRB345 2021-01-01 2021-12-31 2138008339ULDGZRB345 2022-01-01 2022-12-31 2138008339ULDGZRB345 2021-12-31 2138008339ULDGZRB345 2022-12-31 2138008339ULDGZRB345 2020-12-31 2138008339ULDGZRB345 2021-01-01 2021-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2021-01-01 2021-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2021-01-01 2021-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2021-01-01 2021-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2022-01-01 2022-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2022-01-01 2022-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2022-01-01 2022-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2022-01-01 2022-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2020-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2020-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2020-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2020-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2021-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2021-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2021-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2021-12-31 ifrs-full:RetainedEarningsMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:IssuedCapitalMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:SharePremiumMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:OtherReservesMember 2138008339ULDGZRB345 2022-12-31 ifrs-full:RetainedEarningsMember iso4217:GBP xbrli:shares iso4217:GBP xbrli:shares Morgan Sindall Group plc Annual Report 2022 Strategic report The quick read 03 2022 in numbers 05 Chief executive’s statement 06 Our divisions 07 Business environment 08 Business model 09 Purpose, values and strategy 10 Key performance indicators 11 Section 172 statement 14 Our stakeholders 15 Responsible business strategy and performance 18 Financial review 44 Operating review 47 Managing risk 64 Climate reporting 80 Non-financial and sustainability information statement 94 Going concern and viability statement 96 Governance Chair’s statement 100 Board at a glance 102 Board of directors 104 Group management team 106 Directors’ and corporate governance report 108 Directors’ remuneration report 134 Other statutory information 164 Financial statements Independent auditor’s report 170 Consolidated financial statements 183 Company financial statements 220 Shareholder information 230 Appendix – carbon emissions background and terminology 232 We are a leading UK construction and regeneration group. In 2022, against a challenging economic backdrop, we delivered record results and maintained our strong balance sheet and cash position. We remain committed to creating social and environmental value and have retained both our ‘AAA’ ESG rating from MSCI and our ‘A’ rating from CDP for our leadership on climate change. Materiality Our annual report aims to provide our investors with the information they need to make decisions, for example on whether to buy, hold or sell our shares, how to vote on their shares, and whether to engage with our Board on any issue. We have included information we believe is material to these decisions and presented it in a way that we believe is fair, balanced and understandable. We recognise that this report will be read by a variety of other stakeholders including employees, our supply chain, clients and partners, funders and performance bond issuers, analysts and regulators. Where we believe that a topic is material to many of them, based on our latest materiality assessment (see page 19), we either include it in this report or refer to other reports and information on our website. We believe this approach meets the requirements of company law, the UK Corporate Governance Code and IFRS, and that we go beyond these requirements where we feel it is useful for the reader . Governance Financial statements Strategic report THE QUICK READ + See page 7 + See page 9 + See page 10 Harnessing the energy of our people to achieve the improbable Our specialist divisions Through five divisions, we deliver construction and regeneration for the public, commercial and regulated sectors. Construction Construction & Infrastructure Fit Out Property Services Regeneration Partnership Housing Urban Regeneration Our business model We generate cash through our construction activities and invest in long-term regeneration schemes, which in turn create opportunities in construction. Our capabilities match the UK’s demand for affordable housing, urban regeneration and investment in public, commercial and social infrastructure. Our strategy We pursue organic growth for the Group through the exceptional performance of our businesses. Our priorities Achieve quality of earnings Excel in project delivery Secure long-term workstreams Keep innovating to deliver on our Total Commitments to our stakeholders and the environment Maintain financial strength Visit morgansindall.com for more information Governance Financial statements Strategic report 03 Morgan Sindall Group plc Annual Report 2022 Our Total Commitments are aligned with the UN Sustainable Development Goals, the following six being those where we believe we can have the biggest impact: + See pages 15 to 17 Dedicated to our stakeholders Long-term relationships, based on dialogue, transparency and collaboration, are key to our success. Our key stakeholders: Our people Supply chain Clients and partners Local communities Shareholders Funders and performance bond issuers THE QUICK READ continued + See pages 18 to 43 + See page 10 + See page 7 Core Values Our purpose, culture, strategy and performance are driven by our Core Values. We encourage our talented people to challenge the status quo and exceed our stakeholders’ expectations. A decentralised approach At the heart of our Core Values is our decentralised philosophy. Our divisions are complementary but different and our decentralised approach enables them to respond quickly to the specific needs of their markets. Our people are empowered to make the right decisions for the business and our stakeholders. Being a responsible business We have made five Total Commitments to our stakeholders and wider society. Visit morgansindall.com for more information The customer comes first Talented people are key to our success We must challenge the status quo Consistent achievement is key to our future We have a decentralised philosophy Protecting people Developing people Improving the environment Working together with our supply chain Enhancing communities Our Total Commitments Governance Financial statements Strategic report 04 Morgan Sindall Group plc Annual Report 2022 2022 IN NUMBERS * See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations. 1 Scope 1 emissions are direct from owned or controlled sources and Scope 2 are generated from purchased energy. Scope 1 and 2 emissions in 2019 totalled 20,903 tonnes CO 2 e. 2 MSCI provides decision support tools and services for the global investment community. Strong operating performance Financial strength and shareholder returns Social and environmental value £3,612m Revenue (2021: £3,213m) £139.2m Operating profit (adjusted) (2021: £131.3m) £88.3m Operating profit (2021: £129.8m) £8,459m Secured workload (2021: £8,614m) £136.2m Profit before tax (adjusted) (2021: £127.7m) £85.3m Profit before tax (2021: £126.2m) £256m Average daily net cash (2021: £291m) 101.0p Total dividend per share (2021: 92.0p) 882 Apprentices and sponsorships for graduates and national vocational and professional qualifications (2021: 807) 45% Reduction in Scope 1 and 2 carbon emissions from 2019 baseline 1 (2021: 35%) 67p Monetary value of social activities per £1 of project spend on 110 projects measured (2021: 71p on 112 projects measured) AAA MSCI 2 environmental, social and governance rating (2021: AAA) Delivering economic, social and environmental value Governance Financial statements Strategic report 05 Morgan Sindall Group plc Annual Report 2022 CHIEF EXECUTIVE’S STATEMENT A strong performance The Group achieved another record performance in 2022 despite market headwinds. This is down to the resilience, hard work and creativity of our teams, and the huge support of our clients, supply chain and partners. Revenue increased by 12% to £3,612m (2021: £3,213m) and adjusted profit before tax by 7% to £136.2m (2021: £127.7m). Innovating to help communities and the environment We have continued to invest in our responsible business activities, and I’m very proud of the enormous amount of work and innovation by our teams in enabling us to address climate change and deliver social value to the communities where we work. We have some great initiatives underway to reduce our carbon emissions and help our clients and supply chain reduce theirs. Our people have developed unique tools, such as Carbon i Ca (see page 30), that are easy to use and provide robust, detailed data that helps us increase the energy efficiency of commercial buildings and homes and gives us a solid, fact-based route to net zero. We are also continuing to invest in responsible, UK-based carbon offsetting projects which not only sequester carbon but also promote biodiversity. During the year, we partnered with the Royal Society for the Protection of Birds to restore existing farmland in Lakenheath Fen into peat-rich, biodiverse wetland (see page 31). Our divisions have continued to build partnerships with schools, charities and social organisations to provide work and training opportunities for local communities and introduce young people to careers in construction. This will help promote diversity while building a pipeline of talent for the industry. We have been decarbonising social homes, making them more energy efficient and helping tenants save energy and reduce their bills – an important area of focus for us. The divisions took steps during the year to help our employees and supply chain manage the rise in the cost of living. These included bringing forward pay reviews and bonus payments for employees, and continuing to develop new ways of speeding up payments to our suppliers and subcontractors. I am pleased to report that in 2022, we retained our MSCI ‘AAA’ rating for our environmental, social and governance performance. In addition, we achieved an ‘A’ score from CDP for the third year running for our transparency and performance on climate change and were one of just 283 companies to make CDP’s A list for climate change, out of almost 15,000 scored. Our outlook for 2023 The Group has a substantial, high-quality order book, with a secured workload of £8.5bn and strong pipeline of opportunities. This gives us good visibility going forward. While significant macroeconomic uncertainty remains, ours is a strong and agile business, well placed to overcome the challenges of the coming year and to take advantage of the opportunities that arise in this environment. There are early signs that inflation, particularly labour inflation, has plateaued and is starting to fall in some areas. Although it is still early in the year, we’re well positioned to deliver a result for 2023 in line with our current expectations. We remain focused on making our business better and better for all our stakeholders, and look forward with optimism. John Morgan Chief Executive We maintained a strong balance sheet and an average daily net cash of £256m (2021: £291m). Our strong balance sheet allows us to make the right long-term decisions for the business, and significant levels of cash at all times give us a real competitive advantage. Our highly decentralised organisation has continued to empower our teams to innovate and work at pace, enabling us to win and execute long-term workstreams. At the same time, we’ve stayed focused on operational rigour, contract discipline and careful risk management. Our total dividend for the year has increased by 10% to 101.0p (2021: 92.0p). This equates to a dividend cover of 2.36 times and reflects our results, balance sheet and the Board’s confidence in the Group’s long-term prospects. Nurturing our long-term relationships We founded our Supply Chain Family network around 20 years ago, and our strong relationships with our suppliers have been invaluable in helping us overcome recent constraints on the supply of some materials. We work closely with our supply chain to ensure consistent, long-term work, and pay them promptly. Our relationships with our clients and partners, a large proportion of whom are from the public sector, give us forward visibility and resilience. John Morgan, Chief Executive Governance Financial statements Strategic report 06 Morgan Sindall Group plc Annual Report 2022 Offering expertise that meets the specific needs of our markets OUR DIVISIONS Infrastructure includes BakerHicks design activities based out of the UK and Switzerland. bakerhicks.com Highways, rail, energy, water and nuclear markets. morgansindallinfrastructure.com Education, healthcare, commercial, industrial, leisure and retail markets. morgansindallconstruction.com Revenue £1,569m Construction & Infrastructure Office interior design and build services direct to occupiers. morganlovell.co.uk Fit out and refurbishment in commercial, central and local government offices, as well as further education. overbury.com Revenue £968m Fit Out Response and planned maintenance services for social housing and the wider public sector. morgansindallpropertyservices.com Revenue £163m Property Services Partnerships with local authorities and housing associations. Mixed- tenure developments, building/developing homes for open market sale and for social/ affordable rent, design and build house contracting and planned maintenance and refurbishment. corporate.lovell.co.uk Revenue £696m Partnership Housing Transforming the urban landscape through partnership working and the development of multi-phase sites and mixed-use regeneration. museplaces.com Revenue £244m Urban Regeneration Regeneration Construction Governance Financial statements Strategic report 07 Morgan Sindall Group plc Annual Report 2022 We’re in the long-term growth areas we want to be in Managing a challenging economic backdrop Across the Group, inflationary pressures and supply issues have been a significant headwind throughout the year. Rising energy prices, supply constraints on certain materials and increased trade and labour costs have continued to place upward pressure on total build costs, which in turn has put more strain on the stability of the supply chain. Towards the end of the year and going into 2023, there were early signs that inflation, particularly labour inflation, had plateaued and was starting to fall. Where projects are active and underway, the additional costs arising have generally been offset by a combination of contractual protection, operational efficiencies, flexible sourcing and (in the case of Partnership Housing) house sales price inflation. On projects where it has not been possible to mitigate all such additional costs in full, the resulting impact on margins has been unavoidable. Where projects are being priced for future delivery, the inflationary environment has continued to place some project budgets under pressure, particularly in Construction & Infrastructure, which in turn has led to some delays in decision-making and project starts. However, these have been minimal in number, with most of our public and regulated sector clients generally indicating that committed spending on capital projects remains in place. The market for Fit Out’s services has remained very strong, driven by factors such as lease renewals, the move towards hybrid working practices, the requirement for greater energy efficiency in offices and the use of office space as a tool for enhancing staff retention and brand image. In Partnership Housing, demand for the partnership model that focuses on long-term partnerships with the public sector remained positive. However, in line with the rest of the UK housing industry, the division experienced a significant slowdown in its sales rates of private homes on its mixed-tenure sites in the fourth quarter. This was driven by a combination of economic uncertainty and changes to mortgage rates and availability. In Urban Regeneration, construction cost inflation has provided some challenges to the returns on some of its active developments and led to some delays in decision-making and project commencement on other schemes; however, the overall impact has not been material. Our building safety commitments During the year, Partnership Housing signed the Developers’ Pledge (‘the Pledge’) with the Department for Levelling Up, Housing and Communities (DLUHC) setting out the principles under which life-critical fire safety issues on buildings that they have developed of 11 metres and above are to be remediated. A letter was also received from DLUHC requesting information to assess whether it may also be appropriate for Urban Regeneration to commit to the principles of the Pledge as part of its commitment to support the remediation of historic cladding and fire safety defects over and above its obligations under the new Building Safety Act. A number of constructive meetings were subsequently held with DLUHC in the second half of the year to clarify matters, with a view to codifying the agreed obligations into a legally binding contract. The final-form legal contract was issued in January 2023 and both Partnership Housing and Urban Regeneration have confirmed in writing to DLUHC their intention to sign and execute the contract on or before the stipulated date of 13 March 2023. A comprehensive review was completed during the year to identify legal and constructive obligations related to the Pledge, including the reimbursement of grants provided by the Building Safety Fund. As a result of this review, provisions have been recognised in the year totalling £48.9m and these have been presented as exceptional charges due to their materiality and irregular nature. The charge does not include the benefit of any potential income subsequently received for recoveries from third parties and any such amounts would similarly be presented separately. Of the total exceptional charge, £5.5m related to Partnership Housing and £43.4m related to Urban Regeneration. Continuing to focus on our core strengths and target markets Our organic growth strategy remains unchanged and we are in the long-term growth areas we want to be in. BUSINESS ENVIRONMENT Sectors contributing over 5% of Group revenue Our recognised expertise and market positions in affordable housing (Partnership Housing) and in mixed-use regeneration development (Urban Regeneration) reflect our deep understanding of the built environment developed over many years and our ability to provide solutions for complex regeneration projects. As a result, our capabilities are aligned with sectors that support the UK’s current and future regeneration and affordable housing needs. Through Construction & Infrastructure, we are well positioned to meet the demand for ongoing investment in the UK’s physical infrastructure, while our geographically diverse construction activities are focused on key sectors of education, healthcare and commercial. Fit Out is the market leader in its field and delivers a consistently strong operational performance. Our Property Services operation remains focused on response and planned maintenance activities provided to social housing and the wider public sector. 18% Community/other public services 25% Commercial 15% Education 10% Mixed-tenure housing 14% Social housing 7% Transport Governance Financial statements Strategic report 08 Morgan Sindall Group plc Annual Report 2022 BUSINESS MODEL A balanced business creating long-term value Value we create How we operate Our valued resources Our capabilities are aligned with sectors of the UK economy which support the current and future demand for affordable housing, urban regeneration and investment in public, commercial and social infrastructure. Our decentralised approach allows our specialist divisions to respond quickly to the needs of their markets and achieve the best outcomes for our stakeholders. We use cash from our construction activities to invest in long-term regeneration schemes, which in turn provide opportunities for construction. Talented people A positive health, safety and wellbeing culture Long-term client relationships National network of supply chain partners Capability and experience in delivering environmental and social value Technology for innovation, efficiency, safety and security Strong balance sheet and a significant net cash balance Transforming the built environment: New housing, schools and colleges, commercial and critical services infrastructure, social housing property services, and regenerated towns and cities. High-quality projects: 88% Perfect Delivery Helping our people succeed: 883 promoted internally Supporting our supply chain: 66.6% invoices paid within 30 days Social value: 67p per £1 spent on 110 projects Environmental value: 40% carbon reduction since 2019 Shareholder returns: 101.0p total dividend per share 237.9p adjusted earnings per share Construction Generates cash Regeneration Invests cash for long- term value and provides construction opportunities + For information on how we manage and sustain our resources, see pages 15 to 17 (our stakeholders); 18 to 43 (responsible business strategy and performance); 44 to 46 (financial review); 47 to 63 (operating review); and 64 to 79 (risk management). Governance Financial statements Strategic report 09 Morgan Sindall Group plc Annual Report 2022 Strategy Organic growth for the Group through the exceptional performance of our businesses PURPOSE, VALUES AND STRATEGY Purpose Harnessing the energy of our people to achieve the improbable Focused on delivering the best outcomes for all our stakeholders We are a group of complementary but very different businesses and every project is unique. Through our highly decentralised philosophy, our people have the responsibility and authority to make the right decisions at pace. Our purpose was previously described as ‘Inspiring talent to achieve excellence in the built environment’. In 2022, we rearticulated it to convey how we aspire to keep exceeding our stakeholders’ expectations, even as those expectations increase. Values Our Core Values define our culture and drive our purpose and strategy The energy of our talented teams, together with our deeply held Core Values, enables us to exceed our stakeholders’ expectations and achieve the improbable. + See pages 112 to 114 for how the Board monitors our culture and ensures it aligns with our purpose, values and strategy. + See pages 11 to 13 for our performance against our strategic priorities and pages 67 to 77 for our principal risks. Achieve quality of earnings, by selecting the right projects aligned to our core strengths We have a decentralised philosophy Talented people are key to our success We must challenge the status quo The customer comes first Consistent achievement is key to our future Excel in project delivery for our customers and end users Secure long-term workstreams, underpinned by our teams’ strong and lasting client and partner relationships Keep innovating to find new and better ways of: Protecting people Developing people Improving the environment Working together with our supply chain Enhancing communities Maintain financial strength, especially in adverse economic conditions, with a strong balance sheet, significant levels of cash, attractive dividend policy, and by investing in regeneration activities and growth Governance Financial statements Strategic report 10 Morgan Sindall Group plc Annual Report 2022 KEY PERFORMANCE INDICATORS Making good progress across our strategic priorities Strategic priorities Key performance indicators Performance Medium-term targets or drivers Performance commentary Priorities going forward Achieve quality of earnings Construction operating margin 2.8% 3.2% 1.2% 20 21 22 2.5%–3.0% Our Construction and Infrastructure businesses achieved margins in line with their medium-term targets, which were revised at the beginning of 2022. Construction made progress towards its medium-term revenue target, while maintaining a focus on contract selectivity. Infrastructure’s revenue was impacted by the timing and nature of projects delivered. Fit Out delivered an excellent performance ahead of its medium-term target. Property Services’ performance improved. However, margins were impacted by inflationary pressures and the timing of annual inflation uplifts. Partnership Housing delivered a strong operational performance but was impacted by lower open market sales during the fourth quarter in line with the rest of the housing industry. Urban Regeneration continued to make progress towards its medium-term target. See pages 18 to 43 for detailed commentary on each division’s performance. We will continue to operate in our target sectors and optimise the substantial potential for growth in our regeneration markets. We will also maintain our commitment to contract selectivity and operational discipline. Fit Out’s medium-term target has been upgraded to reflect its 2022 performance and future prospects (see page 54). Construction revenue £808m £693.5m £670.3m 20 21 22 £1bn Infrastructure operating margin 3.9% 4.4% 2.8% 20 21 22 3.5%–4.0% Infrastructure revenue £761m £826.1m £966.5m 20 21 22 £1bn Fit Out operating profit £52.2m £44.2m £32.1m 20 21 22 £40m–£45m through the cycle Property Services operating profit 1 £4.3m £4.1m £1.0m 20 21 22 £15m Partnership Housing operating margin 2 5.4% 5.8% 3.4% 20 21 22 8% Partnership Housing return on average capital employed 2,3 (last 12 months) 19% 21% 10% 20 21 22 Up towards 25% Urban Regeneration three-year rolling average return on capital employed 4,5 13% 12% 21 22 Up towards 20% Governance Financial statements Strategic report 11 Morgan Sindall Group plc Annual Report 2022 KEY PERFORMANCE INDICATORS continued Strategic priorities Key performance indicators Performance Medium-term targets or drivers Performance commentary Priorities going forward Excel in project delivery Projects achieving Perfect Delivery 6 88% 88% 90% 20 21 22 Each division is responsible for driving Perfect Delivery on its projects. Results are regularly monitored, reported and reviewed at divisional board level. Our Perfect Delivery performance, at 88%, was unchanged from the prior year. The divisions will continue to drive excellence by focusing on quality of delivery and customer experience. Secure long-term workstreams Workload secured for the next three years £8,459m £8,614m £8,290m 20 21 22 We monitor our secured workload for the current year and beyond as well as the pipeline of projects for which we are ‘preferred bidder’ (where we have been verbally awarded the project but there is no formal contract or letter of intent in place). We have a high-quality secured workload with 35% secured for 2025 or later. Within the Construction & Infrastructure division, over 90% has been secured through frameworks and partnerships. We will continue to focus on developing and maintaining long-term partnerships, working in sectors where we have a proven track record. Maintain financial strength Average daily net cash £256.3m £291.4m £180.7m 20 21 22 Maintaining significant levels of cash gives us a real competitive advantage. Our cash levels are monitored on a daily basis. We maintained a strong balance sheet and held significant cash balances at all times throughout the year. The Board’s single, overarching principle governing capital allocation remains a commitment to maintaining a strong balance sheet and significant net cash balances at all times. Protecting people Lost time incident rate 7 0.22 0.29 0.23 20 21 22 0.21 8 For detailed commentary on our performance in delivering against our Total Commitments, together with the actions we are taking and our priorities going forward, see pages 18 to 43. Developing people Number of training days 9 per year per employee 3.2 days 3.5 days 2.3 days 20 21 22 5 days 8 Governance Financial statements Strategic report 12 Morgan Sindall Group plc Annual Report 2022 Strategic priorities Key performance indicators Performance Medium-term targets or drivers Performance commentary Improving the environment Reduction in Scope 1 10 and 2 11 carbon emissions from 2019 baseline of 20,903 tonnes CO 2 e 45% 35% 10% 20 21 22 30% 8 For detailed commentary on our performance in delivering against our Total Commitments, together with the actions we are taking and our priorities going forward, see pages 18 to 43. Reduction in operational Scope 3 12 carbon emissions from 2019 baseline of 6,339 tonnes CO 2 e 24% 45% 37% 20 21 22 30% 8 Supply chain (by spend) providing their own 13 carbon data £649m £589m 21 22 £500m 8 Reduction in carbon emissions from the Group’s vehicle fleet 14 from 2019 baseline of 12,078 tonnes CO 2 e 28% 39% 25% 20 21 22 30% 8 Working with our supply chain Percentage of invoices (by number) paid within 30 days 66.6% 67.8% 64.8% 20 21 22 70% 8 Enhancing communities Average monetary value of social activities delivered per £1 spent 67p per £1 spent on 110 projects measured 71p per £1 spent on 112 projects measured 68p per £1 spent on 83 projects measured 20 21 22 85p per £1 spent 8 KEY PERFORMANCE INDICATORS continued 1 Before intangible amortisation of £2.0m (2021: £1.5m). 2 Before exceptional building safety charge of £5.5m. 3 Return on average capital employed = adjusted operating profit divided by adjusted average capital employed. 4 Before exceptional building safety charge of £43.4m. 5 Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by adjusted average capital employed. 6 Perfect Delivery status is granted to Construction, Infrastructure and Fit Out projects that meet all four client service criteria specified by the division. 7 Number of lost time incidents x 100,000 divided by the number of hours worked. Lost time incidents are those resulting in absence from work for a minimum of one working day, excluding the day the incident incurred. 8 Total Commitment targets are for 2025 – see pages 18 to 43 for 2030 Total Commitment targets and horizon ambitions. 9 A training day is a minimum of six hours’ training. 10 Direct emissions from sources owned or controlled by the Group. 11 Indirect emissions generated from purchased energy. 12 All indirect emissions not included in Scope 2 that occur in limited categories of our value chain as measured by the Toitū ‘carbonreduce’ scheme (see page 92). 13 Wider Scope 3 emissions outside of operational Scope 3 (see Appendix on page 232 for further information). Data collection started in 2021. 14 Included in Scope 1 emissions. Note: 2019 carbon emissions baseline numbers have been applied as 2020 performance was impacted by Covid. 2022 figures include BakerHicks DACH operations. Governance Financial statements Strategic report 13 Morgan Sindall Group plc Annual Report 2022 How our directors perform their duties Section 172 factor SECTION 172 STATEMENT The Board sets the Group’s purpose, values and strategy and ensures they are aligned with our culture. + See pages 112 to 114 The Board reviews the Group’s strategy and conducts strategy reviews with each division, to ensure the long-term sustainable success of the business with good outcomes for all our stakeholders. + See page 115 The Board sets the Group’s risk appetite, assesses the principal risks that could impact on our strategy, performance and stakeholders, and reviews the mitigations we have in place. + See page 116 The Board engages directly or indirectly with our stakeholders, monitors the impact of our activities on multiple stakeholder groups, and takes their interests and priorities into account when making decisions. + See page 117 The responsible business committee monitors our performance against our five Total Commitments to our stakeholders and wider society and reports to the Board on its activities. + See pages 131 to 133 Directors and senior managers undertake training on directors’ duties and other relevant topics. + See pages 110, 111 and 119 Making informed decisions The Board and Group management team’s objective is to promote the Group’s success for the benefit of all stakeholders, in line with directors’ duties set out in section 172 of the Companies Act 2006. The likely consequences of any decision in the long term Purpose and strategy 10 Business model 9 Capital allocation framework 12, 166 Pipeline of work 46 Divisional markets 51, 54, 57, 60, 63 The interests of the Company’s employees Employee engagement 15, 16, 27 Protecting people 20 Developing people 24 Employee policies 94 The work of the responsible business committee 131 Rewarding employees fairly 140, 149 The need to foster the Company’s business relationships with suppliers, customers and others Supply chain engagement 16, 35 Working together with our supply chain 35 Human rights and modern slavery 23, 95, 117 Client and partner engagement 15, 16 Funder engagement 17 The impact of the Company’s operations on the community and the environment Community engagement 15, 17, 40 Enhancing communities 39 Improving the environment 28 Environmental policies 94 The work of the responsible business committee 131 The Company’s reputation for high standards of business conduct Non-financial information statement 94 Culture and values 10 Code of Conduct 23, 94, 95, 109, 117 Raising concerns 117 Board’s oversight of workforce policies and practices 117 Internal financial controls 129 The need to act fairly as between members of the Company Shareholder engagement 15 Annual general meeting (AGM) 164 Rights attached to shares 165 Voting rights 166 Governance Financial statements Strategic report 14 Morgan Sindall Group plc Annual Report 2022 Understanding our stakeholders’ priorities Our relationships with our key stakeholders are essential for the success and growth of our business. We develop long-term relationships based on listening, working in collaboration and open and transparent communications. The quick read... The Board engages directly with our people, shareholders, analysts and funders; our divisions manage their relationships with their people, supply chain, clients, partners and local communities Our chief executive regularly visits offices and sites, and speaks with employees, clients and subcontractors The executive directors are kept informed of the divisions’ stakeholder engagement via regular divisional board meetings, and update the Board as appropriate As a ward councillor, I have seen over 20 new developments commence within my area of responsibility and none of them remotely match the experience of having Lovell in the village … I dreaded the houses being built due to past negative experiences with other developers in the area. Lovell as a company are vastly different, little disturbance, any problems being swiftly dealt with, community projects have been supported and overall the friendly contact with all members of staff has been appreciated.” Ward Member Weston, Crewe Our key stakeholders are our people, supply chain, clients and partners, local communities, shareholders, and funders and performance bond issuers. Detail on the importance and priorities of these groups and how we engage with them on an ongoing basis is set out on pages 16 and 17. Examples of our engagement activities and areas of focus in 2022 are summarised below: Our people : All but one division conducted employee surveys during the year, with Fit Out’s survey scheduled in spring 2023. Actions in response to feedback included: improvements to appraisal and development conversations; guidance on inclusion; and enhancements to internal communications. In addition, the divisions engaged with site employees to drive health and safety improvements and introduced new diversity and inclusion and mental health and wellbeing initiatives. The non-executive directors reported that employees they met during the year appeared open and willing to speak up, and were very positive about the business. Detail of our division’s engagement with employees is on page 27 and of the Board’s engagement on page 117. Supply chain : We continued to collaborate with our supply chain, particularly with regard to innovation and responsible business. Key areas addressed included safety (see page 38), carbon emissions (see page 37) and waste (see pages 33 and 34). Clients and partners : While we engage consistently with our clients and partners before, during and after their projects so that we can deliver smoothly and to the highest standards, we are also increasingly focused on helping them to cut carbon emissions on their projects and buildings and provide support for local communities. For example, Construction used its carbon reduction tool, Carbon i Ca, to enable Wirral Council to reduce the whole life carbon of two office buildings by 1,977 tonnes of CO 2 e, while Property Services worked with Basildon and Westminster councils to cut energy consumption and costs for social housing tenants. Local communities : We have continued to provide training, work experience, employment and apprenticeship opportunities to local residents, as well as supporting local charities and community projects through sponsorship, donations or volunteering. We work closely with schools and colleges to promote construction as a potential career, with Construction, for example, now engaged in a total of 40 school partnerships. We have focused in 2022 on providing support to people in fuel poverty and helping young or vulnerable people start a career or get back into work. More detail on our engagement activities with local communities can be found on pages 39 to 43. Shareholders : We have consulted with our shareholders on remuneration and our new remuneration policy, and as such the chair has not sought to hold separate consultations in 2022. However, the chair and chair of the audit committee will be contacting shareholders in 2023 to see if there are any other matters they wish to discuss, including the Group’s overall performance against our strategy. Funders and performance bond issuers : We secured an extension of our main bank facility by one year. OUR STAKEHOLDERS Our strategy in action Governance Financial statements Strategic report 15 Morgan Sindall Group plc Annual Report 2022 OUR STAKEHOLDERS continued Stakeholder groups Their key priorities How the Group engages with them How the Board engages with them Our people Over 7,000 talented employees whose passion and expertise enable us to achieve the improbable for our stakeholders. A total of 37% of our people have been with the Group for six or more years. A fair, respectful and safe environment to work in; regard for their health and wellbeing; investment in their personal development and career progression; support for flexible working; and an open and honest culture that promotes diversity and inclusion. Formal induction programmes on joining; regular personal development conversations; updates on their division’s business goals and market conditions, in person and online; digital interaction including intranets, social media platforms and staff benefit portals; ‘innovation portals’ where employees can submit ideas for business improvement or comment on specific topics; annual conferences communicating key messages and giving all employees an opportunity to speak to senior managers; Group-wide and divisional forums where employee representatives discuss issues such as health and safety, HR or climate action; and regular employee surveys, including communicating results and follow-up actions. An email and video from the executive directors at full and half year, updating everyone on the Group’s financial results; a Group-wide Savings-Related Share Option Plan ('SAYE scheme') that keeps people engaged with the Group’s performance; site visits by non-executive directors as part of their annual divisional strategy reviews (see page 115), where they meet with and are presented to by a mix of employees; attendance by Board directors at divisional employee conferences and the Group’s two-day management conference; informal meetings between the Board and representatives from two divisions each year; presentations by divisional managing directors at Board committee meetings; and a review of how the divisions have sought and responded to feedback from their employees to ensure that their engagement remains effective. Supply chain A national network of selected suppliers and subcontractors, aligned to our values, who we regard as strategic, long-term partners. Our strong relationships with our supply chain are essential to achieving superior project delivery and can give us a competitive advantage. Work opportunities, including for smaller businesses; prompt payment; a safe working environment; fair treatment and respect. Clearly written contracts setting out roles and responsibilities and agreed payment terms; site inductions and toolbox talks communicating our culture, values and standards, with discussions on topics such as safety, wellbeing and modern slavery; constructive feedback and, where needed, guidance from the divisions on performance against set criteria; a Group networking event for suppliers held every two to three years; learning and support provided through the Supply Chain Sustainability School (see page 35); and our Group director of sustainability and procurement helps manage relationships with subcontractors and suppliers who work with more than one division. The Board regularly reviews the divisions’ payment practices, health and safety statistics and strategies and actions to prevent modern slavery. The executive directors are updated on supply chain relationships at the monthly divisional board meetings and keep the Board informed of any matters of interest. Clients and partners Our clients come from public, commercial and regulated sectors and our partners include local authorities, landowners and housing associations. In addition, we consider the needs and interests of the end users of the spaces and infrastructure we create. Securing work through partnerships, frameworks and repeat business is key to our organic growth strategy. Excellent customer service and experience; technical knowledge and expertise; delivery of high-quality projects on time and to budget; a positive, solutions-driven approach; working with a responsible and collaborative partner; innovative ways of achieving sustainability, including lower carbon output, in their projects and buildings; a partner with cash resources and a strong balance sheet. Our national coverage and decentralised approach enable us to engage locally, tailor our services and respond quickly; regular dialogue helps us understand our clients’ and partners’ priorities and ensures that we have the skills and capabilities for their projects; keeping clients and partners informed throughout the project; a focus on the customer experience; feedback interviews and questionnaires, with results shared with the project teams and analysed by divisional managing directors; and recording clients’ satisfaction levels, using metrics such as Perfect Delivery. The executive directors are kept informed of client and partner relationships at their monthly divisional board meetings and update the Board on any matters of interest, such as key contracts or new relationships. Governance Financial statements Strategic report 16 Morgan Sindall Group plc Annual Report 2022 OUR STAKEHOLDERS continued Stakeholder groups Their key priorities How the Group engages with them How the Board engages with them Local communities Those who live or work near our projects as well as wider society. Local residents are a potential source of recruits and local suppliers provide valuable local knowledge. Enhancements to the local surroundings and quality of life that meet local needs and requirements; buildings and developments that are low carbon and sustainable; a considerate constructor that causes minimal disruption; and investment in the local economy through job creation and use of local suppliers and services. Liaison with local residents by dedicated teams before and during projects; planning consultations on all projects and phases; social enterprises that offer training, employability skills and work opportunities; partnering with schools to present construction as a career option; and taking part in local charities and events. The executive directors are kept informed of community initiatives at their monthly divisional board meetings and update the Board on any matters of interest. Shareholders Our shareholders provide funds for investment in long-term growth. We value the stewardship of our institutional investors and the views of all shareholders and analysts. Robust financial and risk management; good governance; effective communication of strategy; share price growth; sound capital investment decisions; a progressive dividend policy; a responsible business that creates social and environmental value; and a remuneration policy that promotes sustainable growth. Regulatory news, the Group website and the annual report; private meetings and correspondence between the executive directors and institutional shareholders and analysts during the year and following results announcements; presentations by the executive directors on the full- and half-year results, with a video link so that those unable to attend can take part in a live Q&A discussion; we invite all shareholders to attend our AGM and vote, and encourage them to submit questions to the directors in advance if they are unable to attend; and our chair, senior independent director and committee chairs are available to meet with shareholders at any time. Any written feedback from investors and analysts is circulated to the Board, and verbal feedback communicated at Board meetings. The Board engages with investors on remuneration. Feedback and reports from Institutional Shareholder Services, the Investment Association and Pensions & Investment Research Consultants are circulated to the Board ahead of our AGM each year. Funders and performance bond issuers Our funders and performance bond issuers provide us with access to competitively priced banking, bonding and debt facilities. Performance bonds, often known as surety bonds, are issued by a financial institution to guarantee completion of a contract. Robust management of working capital and risk. The Group’s finance director and director of tax and treasury meet with our banks and performance bond issuers following the full- and half-year results to update them on the Group’s performance and discuss any expectations they may have. Our finance director reports to the Board on any updates relating to the Group’s funding requirements. Governance Financial statements Strategic report 17 Morgan Sindall Group plc Annual Report 2022 Playing a critical role in a more sustainable future Our responsible business strategy is integral to our business and drives all aspects of our operations. It is framed around our Total Commitments, which address issues that are material to the Group and our stakeholders (see diagram right). At the heart of our Total Commitments is the goal of creating social value: by not causing harm to people or the environment, but also by enhancing wellbeing, generating value for communities and leaving the environment in a better condition, including net biodiversity gains. We recognise that we play a critical role in developing a more sustainable future by providing energy-efficient housing and workspaces, health and education facilities, and infrastructure that contribute to the decarbonisation of the UK and adaptation to climate change. Our projects therefore generate social value long after handover. Our Total Commitments also drive social value throughout the duration of our projects. We procure and recruit locally whenever possible, collaborate with local community organisations to maximise volunteering and charity initiatives, and upskill employees and subcontractors to create economic resilience. In 2022, we delivered 67p of social value per £1 spent through 110 projects, as measured by our social value bank, a tool that we use to measure our social impact (see page 43). We have a pathway in place to achieve net zero emissions by 2030 and a robust strategy to achieve our targets (see pages 32 and 80 to 91). We were the first construction company globally to submit our carbon targets for validation by the Science Based Targets initiative (SBTi) in 2018. The validation process ensures that our methodology and targets are rigorous. In 2022, we submitted revised targets for validation that align with a 1.5 o C scenario. As part of this, we extended our net zero target to include the full total of our Scope 3 emissions (not just operational Scope 3) by 2045. (See page 232 for Scope 3 definitions.) In 2022, we reduced our total carbon emissions by 687 tonnes, despite an increase in revenue and including for the first time our BakerHicks DACH emissions. We achieved an ‘A’ CDP score for the third year in a row, solidifying our position among our peers as a leader in tackling climate change. In addition, we were awarded ‘AAA’ for the second year running under MSCI’s 1 environmental, social and governance (ESG) ratings. Our Total Commitments are driven by key performance indicators (KPIs) and clear targets. We regularly review our targets to ensure they are sufficiently challenging and fit for the future. More information on our industry recognition and our performance against a wider set of responsible business metrics is contained in our responsible business data sheet on our website. 1 MSCI provides decision support tools and services for the global investment community. Health, safety and wellbeing Mental wellbeing Modern slavery Diversity and inclusion Skills development Employee engagement Climate change Carbon emissions Waste management Supply chain relationships and resilience Prompt payment Supply chain management Delivering social value Community engagement Our material issues RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE Protecting people Developing people Improving the environment Working together with our supply chain Enhancing communities Our Total Commitments Governance Financial statements Strategic report 18 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued 2023 materiality assessment To ensure our strategy continues to be impactful and adds value to our stakeholders, we conduct materiality assessments every two years. These reviews identify topics relevant to our stakeholders and assess how they impact our business and industry. During January and February 2023, we conducted a comprehensive, online survey which enabled us to determine both the relevance and significance of a wide range of environmental, social and governance-related issues. The survey asked stakeholders questions based around the Future-Fit Business Benchmark methodology, which links to the UN Sustainable Development Goals. A total of 2,680 people completed the survey, including 2,125 employees and 555 external stakeholders. The findings, shown on the right, reinforce the objectives of our Total Commitments and reaffirm their relevance and value to our stakeholders. Our Total Commitments align with the topics listed and our responsible business strategy continues to drive progress against them. As part of the materiality study, these headline results will be reviewed and developed using in-depth interviews with individuals chosen to represent each stakeholder group. More information on our 2023 materiality assessment will be disclosed in subsequent reports. Initial findings from the assessment Diversity and inclusion Talent recruitment and retention Youth training and employment opportunities Business ethics and transparency Net zero and climate commitments Health, safety and wellness Resilient and engaged supply chains Modern slavery Modern slavery Net zero and climate commitments Resilient and engaged supply chains Biodiversity Social and environmental positive impacts of supply chains Zero avoidable waste The assessment indicated that the most material topics for both internal and external stakeholders include: While the themes emerging from the materiality assessment remain consistent to those identified in our 2020/2021 survey, we have noted that the following have increased in significance: Stakeholder participation 2,680 people in total completed the survey 2,125 of those were employees 555 were external stakeholders Governance Financial statements Strategic report 19 Morgan Sindall Group plc Annual Report 2022 Our Total Commitments Working together with our supply chain Enhancing communities Improving the environment Developing people Protecting people RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Health and safety In 2022, the number of our lost time incidents decreased to 104 (2021: 136 2 ). The number of RIDDOR 3 accidents fell to 28 (2021: 44) and our accident frequency rate fell to 0.06 (2021: 0.09). In response to a diminished performance in 2021, our health and safety forum focused in 2022 on three key elements to address the underlying trends contributing to incidents during operations: trips, slips and cuts; material handling and storage; and the use of hand tools. Actions taken to address these issues included enhancing the use of visual aids to show what best practice looks like, raising the profile of success stories and rewarding good practice, and increasing dialogue and engagement with supply chain members. Our senior health, safety and environment leaders across the Group increased their number of site visits by 29% in 2022 and we have seen an improvement regarding serious injuries and high-potential incidents. However, our all-accident statistics have continued to be a challenge, and the health and safety forum is therefore continuing to focus on how we can drive down the number of accidents related to the use of hand tools and trips/slips. The divisions took steps during the year to improve their safety performance by providing more resources or reinforcing existing practices. For example: Construction introduced: a new and more visually engaging manager’s guide for buried cables; a two-stage permit mandating trial holes in order to reduce buried service strikes; and a guide for using low-level access platforms. In addition, the business used the Construction Incident Frequency Rate (CIFR) metric to drive performance. CIFR measures the frequency of incidents of high severity, helping increase focus on those incidents with the greatest potential to cause harm. Infrastructure ran a ‘Reducing the risk’ campaign that included a film and safety discussions facilitated by project leaders. The team also prioritised its health and safety initiative ‘Positive Interventions’, whereby every site worker is encouraged to point out unsafe behaviours or conditions. Over 14,000 positive interventions were raised across Infrastructure during the year, a rate of 108 based on the number of hours worked on site, compared to a rate of 87 the previous year. These efforts helped improve the division’s accident frequency rate to 0.06 (2021: 0.13). All divisions have continued to meet the ISO 45001 standard for occupational health and safety. Protecting people Providing our employees and subcontractors with a safe and healthy work environment, and supporting their physical and mental wellbeing. 2022 performance and future targets 2022 0.22 lost time incident rate 1 2025 target 0.21 2030 target 0.18 Horizon ambition Zero incidents 1 Number of lost time incidents x 100,000 divided by the number of hours worked. Lost time incidents are those resulting in absence from work for a minimum of one working day, excluding the day the incident occurred. The quick read... An improved safety performance, driven by focusing on key underlying trends and promoting safety awareness and behaviours New initiatives introduced to support people’s physical and mental wellbeing, including assistance with the cost of living Accreditations achieved in ISO 20400:2017 Responsible Procurement and ELS BES 6002 Ethical Labour Sourcing standards 2 Restated from 134 in 2021 annual report. 3 The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013. Governance Financial statements Strategic report 20 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Protecting people Promoting safe behaviours In the event of any health and safety incident, learning is shared across all our projects and reviewed regularly by management teams. The following are additional examples of steps taken by the divisions to increase awareness and promote safe behaviours in 2022: Construction launched a new road safety initiative, using refreshment vouchers to encourage employees using their cars for work purposes to take a break when driving for more than two hours. Infrastructure conducted a deep dive into the effectiveness of its ‘100% Safe’ programme and will make revisions in 2023 as necessary, according to the results. To promote road safety, the division introduced dashboards showing statistics of individual drivers, such as speeds or length of time spent behind the wheel without taking a break. This enables managers to hold informed conversations with drivers where there is a need to adjust their driving behaviours. Fit Out: implemented a new health, safety and wellbeing training course for all site-based staff; enhanced its H&SPLUS app to enable quicker incident reporting and recording; and reviewed and updated its ‘site standards’ document to include noise, vibration and welding. As a result of these measures, the number of accidents on Fit Out sites reduced by 12% in 2022. The division also created a new role of supply chain health and safety manager with the aim of achieving long-term change in safety behaviours among subcontractors. The division will use performance data from its ProjectPLUS management tool to identify where improvements are required and then engage with senior managers of the relevant subcontractors to get their commitment, review progress and record improvements. Property Services began a campaign to encourage the reporting of ‘near misses’ in order to prevent bigger hazards from occurring. The campaign includes circulating quarterly a case study of a significant near miss that has been reported by an employee. The division also introduced colour-coded ‘TraffiSystem’ gloves that help workers ensure they are wearing the right protection for the task at hand. Partnership Housing introduced a ‘red item recurrence prevention’ process, a red item being a serious health and safety breach. Should such an incident occur, a corrective action report will be registered and tracked until the action is completed. This additional level of management will help prevent repeat incidents and ensure that the action taken is effective. The division also expanded its mandated use of ‘MSite’ to all new projects, regardless of size. MSite is an online platform for controlling access to sites and providing site inductions. A new supervisor induction film was added to the platform, explaining the additional responsibilities and expectations of subcontractor supervisors. To enhance onsite training and make it more engaging, Partnership Housing arranged five ‘mock trials’ involving external counsel where site managers acted as a jury and listened to ‘witnesses’ (team members) review case studies of hypothetical accidents. The site managers then analysed the case, reviewed safety protocols and gave a ‘verdict’ on whether the site manager in the study had done everything they could to prevent the accident or whether they had been at fault for not following safety standards. The mock trials proved to be an effective way of showing how site conditions, compliance and monitoring could be improved. Physical and mental wellbeing We support the wellbeing of our colleagues and are mindful of how the current energy crisis and macroeconomic situation could be causing concern. The benefits we offer include a digital GP service, an employee assistance programme providing legal and counselling services, financial education, group income protection, private medical insurance and an online portal with access to retail deals and discounts. Our divisions hold health-related awareness weeks and campaigns throughout the year on various topics. These include menopause awareness, with Construction, Infrastructure and Partnership Housing running specific initiatives to support and educate employees. Across the Group, employees are given the opportunity to take a day in addition to their annual leave to be involved in a charity event or to volunteer. The divisions also hold mental health first aid training and regularly communicate wellness advice through multiple channels. Overall, 54% of our employees are covered for private medical services and 72% for life insurance. While these programmes are characteristic of a comprehensive wellness package, we noticed that not everyone was aware of the type or extent of support available. Therefore, a primary focus for us in 2022 was to increase awareness, accessibility and knowledge-sharing. Outlined below are examples of new initiatives taken by the divisions during the year: Construction launched a new wellbeing centre as part of its ‘People Portal’, addressing fitness, financial support, mental health and nutrition. The division held a virtual presentation for Andy’s Man Club, a mental health and suicide prevention charity, and delivered 91 mental health first aid training courses for members of its supply chain, with the courses run by Construction employees accredited with Mental Health England. In addition, Construction made it mandatory for all sites and offices to have sanitary products available free of charge. Governance Financial statements Strategic report 21 Morgan Sindall Group plc Annual Report 2022 Infrastructure added financial education to its suite of annual wellbeing campaigns, which include menopause, suicide prevention and mental health awareness. The business also enhanced its ‘family friendly’ policies by making them gender neutral, collectively addressing maternity, paternity and adoption benefits, and adding support on pregnancy, baby loss, fertility and sabbatical leave. BakerHicks launched a series of new initiatives and offerings to its employees that included: SuperWellness, nutrition-based wellbeing education; VirginGo, a physical exercise challenge; and free access to Headspace, a mindfulness and meditation app. Fit Out ran a ‘Wellness Wednesday’ series to inspire employees to ‘live and work well’. Throughout the series, 418 employees received free, comprehensive medical tests (cardio, lifestyle review, body composition), 41 signed up to cycle-to-work schemes, and 317 accessed the ‘Houndation’ wellness app a total of more than 4,244 times. Fit Out set a target of increasing its number of mental health first aiders from 62 currently to over 100, which would mean one first aider to every 10 people. Partnership Housing’s London region held quarterly mental health first aid forums with HR and health and safety leads, and hosted breakfast clubs on sites with ex-military guest speakers to discuss mental health and foster conversations among colleagues. RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Protecting people Destigmatising mental health challenges According to mental health charity Mates in Mind, which raises awareness of poor mental health, construction is the industry with the highest suicide rate, with over 700 people in the UK taking their own lives each year. All our divisions make every effort to destigmatise mental health challenges, providing resources and training for mental health first aiders and enhancing communication on the subject. Partnership Housing ran a mental health week in 2022 that focused on loneliness. A series of events and outreach opportunities included meeting with mental health first aiders, a ‘chat, a cake and a cuppa’ event and a presentation by Mates in Mind. Employees and subcontractors heard about Chris, a construction worker who had suffered a mental health crisis brought on by severe stress, and were informed about the help that Partnership Housing is providing. In 2022, Partnership Housing joined Construction and Fit Out in extending its employee assistance programme free of charge to its supply chain via the Supply Chain Assistance Programme, providing resources and support regarding mental health. The Supply Chain Assistance Programme provides free and confidential support on a wide range of wellbeing issues including tenancy and housing, medical information, child support, legal inquiries and financial wellbeing. Urban Regeneration ran a mental health awareness course for all line managers to identify symptoms and initiate conversations of support. The division enhanced its Muse:Well programme with additional money-saving and financial wellbeing advice and launched a new hybrid working policy to support work/life balance. Responding to the cost of living We pay the real living wage or above, and two of our divisions are accredited Living Wage Foundation employers. During 2022, the divisions provided employees with a range of support to help with the cost of living, including: providing one-off cost of living support payments to lower-paid employees; bringing forward annual pay review and bonus payments; and enhancing employee benefit packages. Our strategy in action Governance Financial statements Strategic report 22 Morgan Sindall Group plc Annual Report 2022 Modern slavery and human rights We are committed to protecting the human rights of our employees, subcontractors and people living in the communities where we work, and we encourage our supply chain to prevent and address any threats to human rights in their own organisations. Our Core Values and our Total Commitments to our stakeholders include protecting people, working together with our supply chain, and enhancing communities. We have taken a proactive approach to managing the risks and minimising the likelihood of modern slavery and human trafficking happening both in our own operations and our supply chain. We are continually improving our approach in response to the changing nature of the risks associated with modern slavery. We have adopted a holistic approach that includes risk assessment, due diligence, engagement, collaboration and remediation and we are developing a clear roadmap for how to identify and address modern slavery risks in our operations and supply chain. Our human rights policy (see page 95) states our support of the UN Guiding Principles on Business and Human Rights and the Universal Declaration of Human Rights. Our Group Code of Conduct provides a framework for how we should act when engaging with our clients, colleagues and suppliers. All employees are required to complete a modern slavery e-learning module and an e-learning module on our Code of Conduct which includes training on modern slavery and anti-bribery. We provide a whistleblowing service operated by an independent third party, Safecall. The service is available 24 hours a day to all our employees and subcontractors to raise any concerns about behaviours or decisions that do not uphold the standards set by our Code of Conduct, modern slavery policy and other policies. We do not prevent or deter anyone who works for us from joining or taking part in a trade union. We continue to provide resources on modern slavery to our supply chain through our partnership with the Supply Chain Sustainability School. In 2022, we managed our modern slavery risk in the following ways: We partnered with Unseen, an anti-slavery charity offering a range of services to help companies stay on top of forced labour risks in their businesses and supply chains. We commissioned Unseen to conduct a gap analysis across our business and support us in developing a plan for prioritised action. The gap analysis was undertaken in late 2022 and in 2023, an action plan will be developed and rolled out, spearheaded by a newly formed, cross-divisional forum that will include a member of Unseen. The forum will help facilitate implementing Unseen’s recommendations. We achieved accreditations in ISO 20400:2017 Responsible Procurement and ELS BES 6002 Ethical Labour Sourcing standards. We updated our Modern Slavery and Human Rights Minimum Trading Standard for inclusion in new contracts. Our trading standard forms part of our terms and conditions of engagement with suppliers and includes contractual obligations relating to modern slavery mitigation. The new text has been reviewed by Unseen and will be implemented in 2023. We rolled out an updated and expanded toolkit for employees including site posters, site inductions, supervisor briefings, toolbox talks and links to learning materials. These new resources are video-based and interactive to encourage viewers to engage with the material, making it more effective. In 2022, Construction carried out 33 ethical site surveys in partnership with global data validation company Achilles, which included over 1,000 direct conversations with site operatives. Further details on our commitment to preventing modern slavery can be found in our 2021 modern slavery statement on our website. Our 2022 modern slavery statement will be published on our website in June 2023. RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Protecting people Governance Financial statements Strategic report 23 Morgan Sindall Group plc Annual Report 2022 Improving the environment Developing people Protecting people We recruit and retain talented people and are focused on continuously improving and expanding the resources they need to perform well. These include collaborative office environments, flexible working arrangements, and training and mentoring to help our people increase their skills and knowledge. We promote internally where we can and actively engage with our employees to hear their views. Three of our businesses have achieved accreditation from Investors in People (Construction holds Platinum status and Infrastructure and Partnership Housing each hold Gold status), demonstrating a fulfilment of commitments to our employees. We monitor our retention rates and actively encourage dialogue among our divisions to ensure we are providing rewarding and satisfying workplaces for all. Diversity and inclusion Diversity is vital to our long-term success as it drives innovation and attracts the best employees, and each year we introduce new initiatives and enhance existing practices. We consider diversity in the broadest sense, including age, gender, ethnicity, culture, socio-economic background, disability and sexuality. We are working to increase our diversity and to ensure that no discrimination occurs, however unintentional it may be. We give full and fair consideration to job applications made by disabled people, commit to making reasonable adjustments to their roles and responsibilities, and offer the training and support they need to give them the same opportunities for career progression as our other employees. For example, Property Services’ applicant system guarantees an interview for anyone that has a disability, is a veteran, has accessed one of our social value initiatives or is an internal candidate meeting the minimum requirements of the role. Our divisions work with industry bodies and initiatives to attract the best people into the industry. These include the 5% Club, a national campaign to generate opportunities for graduates and apprentices. The table below shows the percentage of Group employees making up the 5% Club. 2022 2021 Apprentices 280 231 New graduates recruited 78 61 Sponsored students 67 44 Total structured trainees 425 336 Percentage of total employees 1 6% 5% 1 Based on number of UK employees at 31 December. Developing people We foster an inclusive work environment where everyone has access to the resources and services they need to achieve their personal ambitions, deliver the best outcomes for our clients and drive the business forward. 2022 performance and future targets 2022 3.2 training days 1 per employee on average 2025 target 5 days 2030 target 6 days Horizon ambition 7 days RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued The quick read... Collaboration with external organisations and networks to attract a wider and more diverse talent pool New and enhanced inclusion awareness training for employees, leaders and supply chain Strategic approach to personal development plans and leadership training to ensure that our people achieve their potential and the business has the skills and future leaders it needs 1 A training day is a minimum of six hours’ training. Our Total Commitments Working together with our supply chain Enhancing communities Governance Financial statements Strategic report 24 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Developing people We have maintained our national partnerships with Women into Construction (WiC), Working Families/Working Mums, BPIC (Black Professionals in Construction) and Build Force UK. These networks enable us to reach a wider audience and share information about the benefits of a career in construction with those who may have a different perception of what it is like to work in our industry. We collaborate with learning institutions to open our business to new ideas and skillsets. For example, in 2022, Construction, in conjunction with the Cranfield School of Management, invested in a ‘Shaping our Future’ programme where diverse teams research the challenges and opportunities that drive the business and industry forward. The divisions’ diversity initiatives have started to show results. Fit Out runs a Foundation Programme that provides tailored training and mentoring for graduates and apprentices and in 2022, 28% of the new cohort identified as non-White British. Our efforts are also being recognised in the industry, as the National Construction Equity and Inclusion Plan devised by the Construction Leadership Forum in Scotland has cited BakerHicks as an exemplar. Fit Out’s Foundation Programme and BakerHicks’ ‘Belonging’ initiative were highlighted in inclusion consultancy INvolve’s 2022 ‘If Not Now, When?’ report on black inclusion in business. Examples of new and enhanced diversity initiatives in 2022 are listed below: Construction developed a strategy in 2021 to improve its approach to inclusion. In 2022, five new education and awareness modules were introduced and the strategy/training was expanded to include the supply chain for the first time. Construction also completed an 18-month project on rethinking recruitment, onboarding, development, and a retention process for the Gen Z workforce: 17% of employees are now classified as ‘early career’, the highest level the business has ever achieved. Infrastructure relaunched its mentoring programme with refreshed training for mentors and mentees. To date, over 100 employees have been mentored by more senior colleagues, aiding their personal and career development. BakerHicks is rolling out new inclusivity awareness training, with 74% of employees completing the LGBTQ+ sessions, and sessions on unconscious bias and disability scheduled for 2023. The division introduced a new podcast series, ‘Wavelength’, which explores the journeys of colleagues with diversities such as dyslexia, diabetes, social anxiety, hearing impairment and autism, with depression and obsessive compulsive disorder to follow. The impact of these stories from volunteers has been both educational and emotive, fostering kindness and understanding at new levels. Property Services’ HR team designed and delivered ‘inclusive leadership’ training to all line managers and ‘creating an inclusive workplace’ training to help engineers who spend much of their time out repairing and maintaining properties feel included. Property Services has also signed a ‘social mobility pledge’ to consider how employment can provide social mobility and commit to recruiting people with diverse backgrounds. Partnership Housing completed a pilot engagement with WiC in Norfolk. The pilot was successful, with a job offer being made to a participant and as a result, the division is exploring support of a WiC HUB in the region. Urban Regeneration set up an equality, diversity and inclusion committee which developed a strategy focusing on five elements: training/education, promotion, policies, reporting, and recruitment/career progression. The division also partnered with the University of Reading’s Henley Business School and the Reading Real Estate Foundation on its career initiative ‘Pathways to Property’, which through a wide range of activities brings together students, teachers and the property industry to support the next generation of property professionals. Urban Regeneration employees presented to students at the university and the division provided a work experience placement for a student in October. As at the year end, 25% of the Group’s employees were women (2021: 25%) and 9% from an ethnic minority background. In 2021, we reported that 15% of our employees were from an ethnic minority background; however, having revalidated our data collection process in 2022, we restate this figure as 9%. The table below shows the Group-wide diversity in numbers. 2022 2021 Women 1,755 1,605 Men 5,303 4,904 Minority ethnic background 610 563 Non-minority ethnic background 6,448 5,946 Information on our Board and senior leadership diversity can be found on page 120. Committing to workplace equality Infrastructure has signed Business in the Community’s ‘Race at Work Charter’. Signing the charter means taking action to support ethnic minority career progression, support race inclusion allies in the workplace, capture ethnicity data and publish progress, and promote diverse-led enterprise owners in the supply chain. Infrastructure has appointed its managing director, Simon Smith, as executive sponsor for race, and is working to encourage more employees to declare their ethnicity status. The data will be used to understand where improvements can be made, for example in recruitment, retention or promotion. Currently, 84% of people in Infrastructure are declaring their ethnicity. The division is aiming for a percentage in the mid-90s to enable meaningful strategic analysis. Our strategy in action Governance Financial statements Strategic report 25 Morgan Sindall Group plc Annual Report 2022 Gender pay gap Our 2022 median gender pay gap is 30.6% (2021: 29.6%). The gap remains high and reflects a higher number of senior male employees in the Group. We have analysed the slight increase on last year and concluded that this is a result of normal business practices (i.e. employees leaving and joining). Women continue to make up 11% of the upper pay quartile (2021: 11%) compared to 39% (2021: 39%) in the lower quartile. We recognise that we need to make further progress in helping more of our female employees progress into senior positions. We continue to develop and progress initiatives across the Group to attract more women into the industry at junior levels, and to develop and retain women who already work with us. Skills development In line with our purpose, we are committed to providing our people with the resources they need to achieve their maximum potential and progress their careers through the business. Construction has developed a senior business leader programme with the Cranfield School of Management, with 184 people engaged to date. Its objective is to support succession planning by helping talented managers successfully transition into senior leadership roles. The division’s management and leadership behavioural framework has been fully integrated into all employees’ performance reviews and so far over 300 people have received 360-degree feedback. Infrastructure invested in a new competency management system to support workforce planning, increase visibility of transferable skills across the division, and develop a more agile workforce. The system will be fully rolled out by 2024. Fit Out has more than 270 employees being supported in their professional development, including QUEST scholarships with the Institution of Civil Engineers and qualifications with the Institution of Mechanical Engineers, Royal Institution of Chartered Surveyors, Institute of Environmental Management and Assessment and the Chartered Institute of Procurement and Supply. Fit Out also signed five managers onto an Institute of Leadership & Management (ILM) Level 5 distance learning programme, and hopes to extend the programme in 2023. Property Services launched a new appraisal toolkit to standardise its approach across all job levels. The toolkit includes a new learning and development portfolio to support career conversations between employees and managers and make it easier for employees to access the wide range of promotion opportunities available to them. The division also enhanced its HR system to analyse competency gaps in the business and, based on the analysis, is developing a framework of career paths for launch during 2023. The framework defines the minimum training and qualifications needed for all operational roles so that individual employees’ development plans can be effectively targeted to ensure that the business has all the skills it needs. Partnership Housing continues to provide face-to-face learning and support through its training coordinators and ‘Lovell Academy’. Twenty assistant site managers joined the division’s site manager development programme in September 2022, an intensive course providing them with the skills and knowledge the division will need as the business expands. Urban Regeneration also has a skills and competency framework for each role that links to a career pathway and training matrix. During the year, the division began a review of its job descriptions to clarify the difference between roles and support transparent career progression. These examples show how our divisions approach long-term talent development and develop transferable and versatile skillsets necessary for a fast-paced business. RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Developing people Governance Financial statements Strategic report 26 Morgan Sindall Group plc Annual Report 2022 BakerHicks uses The Happiness Index (THI) for its surveys and in 2022 achieved an 89% response rate (the average THI response rate is 70%). BakerHicks scored 8.2% (THI considers 7.2% to be ‘good’), indicating a strong level of engagement. Scores were highest in commitment to helping the organisation succeed, getting along well with people at work, and enjoying work with teammates. However, people scored questions around personal growth and enablement more moderately. In response, BakerHicks is implementing a new learning management system that delineates career paths and provides self-service online training; and has developed a ‘Behaviour Charter’, with line manager guidance, on ADHD, autism, menopause, pregnancy and infancy loss, and transitioning at work. Property Services’ survey achieved a response rate of almost 70%, much improved from 42% in 2019. The division scored highly on questions around role expectations, impact on local communities, health and safety, acceptance, and inclusivity but more moderately on remuneration, career development, line manager communication on performance, and wellbeing. As a result, Property Services is reviewing the inclusivity of its benefits, improving the cascade of communications through regular bulletins and structured toolbox talks, and supporting wellbeing by launching performance and wellness conversations, menopause support and providing all line managers with mental health awareness training. The division’s ‘Your Voice’ people forum meets three times a year to maintain the flow of feedback from employees to management. Partnership Housing completed its Investors in People assessment and found that its employees are confident to express themselves via representative groups and in work-related discussions. The assessment did, however, identify that the division could develop its communications further. As a result, ‘The Lovell Way’ was launched, a philosophy that focuses on treating people – employees and customers – in a respectful, caring and empathetic way, particularly when times are challenging. From 2023, Partnership Housing is introducing quarterly ‘pulse’ surveys to assess how people are feeling about the business. Pulse surveys contain fewer but more targeted questions for a faster response. Urban Regeneration’s employee engagement survey had a 94% response rate. The division scored highly on questions related to fairness, trust, equality and respect. The senior leadership team reviewed the results through a series of regional roadshows which in turn generated more feedback. As a result, the division is focusing on improving recognition and innovation. Urban Regeneration was certified in 2022 by the ‘Great Place to Work’ organisation; the certification process has given the division access to a unique methodology enabling it to better understand what makes a company a great place to work. Employee engagement Throughout the year, the divisions undertake a variety of employee engagement activities which include surveys, forums, and career and wellbeing initiatives (see pages 16, 21 and 22 for more detail). In 2022, all but one division completed employee surveys; Fit Out decided to delay its survey until spring 2023 to allow more time for new initiatives that were implemented following its 2021 survey to take effect. A summary of the divisions’ survey findings and their resulting actions is set out below. Construction achieved a 92% response rate and the results demonstrated continued improvement in all categories. In response to feedback received, Construction introduced a new appraisal system, 'Appraisd', in 2022 to promote better-quality conversations between employees and their managers, framing the conversations around two questions: ‘measuring performance’ and ‘measuring potential’. Infrastructure , in addition to its engagement survey, conducted a wellbeing survey and an assessment of its people strategy, practices and outcomes in support of its Investors in People accreditation. In response to feedback received, Infrastructure has increased its focus on leadership development, launching a ‘frontline development’ programme for managers who engage with site-based employees, and a ‘people manager’ programme. RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Developing people Governance Financial statements Strategic report 27 Morgan Sindall Group plc Annual Report 2022 Improving the environment Developing people Protecting people Improving the environment We are acting to combat climate change by working towards net zero carbon emissions by 2030 and reducing the level of carbon in the projects and buildings we deliver. 2022 45% reduction in Scope 1 and 2 carbon emissions from 2019 baseline 1 2025 target 30% 2030 target 60% Horizon ambition Zero emissions 2022 24% reduction in operational Scope 3 carbon emissions from 2019 baseline 2 2025 target 30% 2030 target 60% Horizon ambition Zero emissions 2022 £649m supply chain by spend providing their own carbon data 3 2025 target £500m 2030 target £1bn Horizon ambition 100% of supply chain by spend 2022 28% reduction in carbon emissions from the Group’s vehicle fleet from 2019 baseline 4 2025 target 30% 2030 target 60% Horizon ambition 100% of vehicle fleet fully electric 2022 performance and future targets RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued The quick read... Further reduction of carbon emissions in our operations while assisting clients in reducing emissions from their projects and buildings New targets aligned to a 1.5 o C scenario submitted for revalidation by the SBTi New investment in two high-quality carbon offset projects in the UK that will reduce emissions and promote biodiversity Reduction of total waste by 57% 1 Scope 1 is direct emissions from sources owned or controlled by the Group and Scope 2 is indirect emissions generated from purchased energy. The 2019 baseline was 20,903 tonnes CO 2 e. 2 All indirect emissions not included in Scope 2 that occur in limited categories of our value chain as measured by the Toitū ‘carbonreduce’ scheme (see page 92). The 2019 baseline was 6,339 tonnes CO 2 e. 3 Wider Scope 3 emissions outside of operational Scope 3. See the Appendix on page 232 for further information. 4 The 2019 baseline was 12,078 tonnes CO 2 e. Vehicle fleet emissions are included in Scope 1 emissions. Note: A 2019 baseline has been applied as 2020 performance was impacted by Covid. 2022 figures include BakerHicks DACH operations. + See page 80 for Task Force on Climate-related Financial Disclosures and page 92 for Streamlined Energy and Carbon Reporting disclosures. Our Total Commitments Working together with our supply chain Enhancing communities Governance Financial statements Strategic report 28 Morgan Sindall Group plc Annual Report 2022 We recognise that we have a critical role to play in both mitigating our own environmental impact and helping our clients and supply chain to better adapt and respond to the changing climate. We are continuing to reduce our carbon emissions, improve air quality, shift towards a circular economy to minimise waste and improve waste management, and increase biodiversity. We recognise the interlinkages between these objectives and therefore take a holistic approach to our environmental management. Our divisions work in partnership with others in the industry and environmental standard setters to stay ahead of regulatory requirements and instil best practices. For example, Fit Out is working with BRE (the Building Research Establishment) to promote Environmental Product Declarations and has joined an industry consortium to develop Net Zero Carbon Building Standards for the office and higher education sectors. Other members of the consortium are BRE, the Carbon Trust, the Institution of Structural Engineers, the Royal Institute of British Architects (RIBA), the Royal Institution of Chartered Surveyors, the Chartered Institution of Building Services Engineers and the Better Buildings Partnership. The Standards will be for use by developers, contractors, asset owners and managers, occupiers, investors, building industry professionals, and suppliers and manufacturers: anyone who wants to fund, procure or design a net zero carbon building or demonstrate that their building is ‘net zero’ by its being aligned with an industry-agreed standard. Climate change and carbon emissions We have continued to maximise opportunities to decarbonise critical infrastructure, help our clients meet their net zero targets and enable people to live more sustainably. We consider climate resilience when procuring, designing and decommissioning and will be able to achieve more as demand from our clients rises. Some key examples of how our divisions have helped decarbonise society in 2022 include: Construction , through innovative design and collaboration with its supply chain, was able to measurably reduce the carbon footprint of nearly 50 projects in 2022, including Hertfordshire’s first net zero school. For more information, see the case study on page 37. Infrastructure’s Dinorwig-Pentir 400kV cable replacement scheme is providing critical infrastructure for National Grid’s connection to the 1,800MW Dinorwig hydroelectric power station, a source of clean energy for UK residents. BakerHicks provided the Scottish rail network with geotechnical services and assessment reports for 150 miles of track and 175 bridges. These projects are part of Network Rail’s rolling programme of decarbonisation to remove diesel passenger trains by 2035. Fit Out achieved BREEAM, LEED or SKA sustainability ratings on 100 projects in 2022, a record number. Property Services retrofitted a ‘show home’ for Westminster City Council to encourage local residents to make their homes more energy efficient (see page 57). We make homes more energy efficient, providing our clients with solutions for decarbonising existing properties as well as new designs. According to the UK Green Building Council (UKGBC), the built environment contributes around 25% of the UK’s total carbon footprint and 80% of the buildings we will be using in 2050 have already now been built. Therefore, decarbonising existing homes will contribute significantly to reducing the UK’s overall emissions. When regenerating towns and city centres, we develop mainly brownfield areas that are well connected to public transport infrastructure, helping reduce reliance on driving, and we are incorporating more greenscaping into our projects to provide flood protection and enhance air quality. Our divisions have decarbonisation plans in place to achieve net zero by 2030 as part of their wider sustainability strategies. For example, Urban Regeneration has launched a new sustainable development strategy centred on net zero carbon, health and wellbeing, enhancing biodiversity and promoting a circular economy. The divisions are also increasingly prioritising biodiversity in their operations and achieving biodiversity net gain (BNG) in many projects. In 2022, we invested in converting farmland in the Lakenheath Fen area into protected wetlands (see page 31) and in the restoration of peatlands in the Great North Bog (see page 93). RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Improving the environment At Partnership Housing’s site in Pendleton, Salford, new technology was installed in homes to reduce energy consumption. Examples included a wastewater heat recovery heating system that recycles heat energy from bath and shower waste water; flue gas heat recovery which reduces gas consumption when producing hot water; solar panels with battery backup; and mechanical ventilation with heat recovery. The combination of these systems has allowed for an energy performance around 50% above building regulations, reducing emissions and helping to reduce fuel poverty. Urban Regeneration continued constructing Eden, a 115,000 sq ft office designed to meet the UKGBC’s ‘net zero in operation’ status, based on its 2035–2050 Design for Performance standard. Eden, designed to Passivhaus principles, has been selected as a LETI (Low Energy Transformation Initiative) ‘Pioneer Project’ due to its exceptionally high sustainability performance. A Passivhaus building requires very little energy to achieve a comfortable temperature year-round, typically offering space-related heating and cooling energy savings of up to 75% compared to the average new build. Also in Salford, Urban Regeneration is on site with the Greenhaus development, which will deliver 74 fully affordable Passivhaus-certified homes. Governance Financial statements Strategic report 29 Morgan Sindall Group plc Annual Report 2022 Providing industry-leading climate solutions and expertise We promote innovative solutions to climate change that are grounded in data and inform operational strategy on our projects. Carbon i Ca: Our carbon reduction tool assesses the potential emissions of a project and building early in the design stage, including carbon embodied in the materials and projected emissions throughout the building’s life cycle. The tool highlights elements that will result in higher emissions and suggests lower- carbon alternatives for the client, designer and supply chain to consider. Launched in 2020, we have continued to roll out the tool to all divisions, with 50% of our construction projects now set up to use it. We have also developed a web-based app that will extend the tool’s use and accessibility. As an example of Carbon i Ca’s effectiveness, Construction used it on a project for the Wirral Growth Company, a joint venture between Wirral Council and Urban Regeneration, to reduce the whole life carbon of two office buildings by 1,977 tonnes of CO 2 e. The reductions were achieved by using lower-carbon alternatives to concrete mix and steel, and reducing the volume of the structural framing system. goldeni: Property Services’ software uses sensors placed in social housing to provide landlords and residents with real-time data that helps ensure their properties are healthy, compliant and energy efficient. Sensors can pick up water leaks, for example, or a boiler in need of servicing, and by tracking homes using central heating too often or too little can identify properties in fuel poverty or that need additional insulation. In 2022, Property designs, procures and builds to reduce carbon emissions. The project entailed training 30 employees to present to clients, the supply chain and local schools and communities on how they can reduce emissions. Construction also ran a half-day training course on carbon for all its client-facing employees and continued to develop its internal network of ‘carbon champions’. BakerHicks now has 11 in-house certified Passivhaus designers and is looking to train a number of employees as EnerPHit assessors. EnerPHit is the Passivhaus certificate for retrofitting existing buildings. Fit Out ran training sessions for employees and supply chain members on sustainability and decarbonisation, including a forum on carbon embodied in furniture, plus multiple carbon literacy sessions for its design teams. Each year, all Group employees are encouraged to make, or renew, carbon pledges. In 2022, the pledge was accompanied by an interactive learning video about the Group’s progress in emissions reduction, the impacts of climate change on our clients, and the climate-related risks and opportunities faced by the business. Reducing our own carbon footprint Reducing the Group’s carbon footprint is critical and demonstrates that we are playing our role in decarbonising, meeting stakeholder expectations and being a responsible business. We have already calculated the amounts by which we will need to reduce our Scope 1, Scope 2 and operational Scope 3 carbon emissions from specified activities each year to achieve net zero by 2030, considering the growth of the business over the period (see chart on page 32). Services entered an agreement with Basildon Borough Council to install goldeni sensors in the council’s 10,000+ homes. Construction is currently trialling goldeni on one of its projects to provide real-time environmental data on carbon and air quality. For more information on goldeni, see page 56. Carbon Zero: Property Services launched a new software platform in 2022 to help social housing landlords improve their properties’ carbon performance and ensure they achieve an Energy Performance Certificate rating of C by 2035, as required by the government’s Clean Growth Strategy. The tool collects and analyses data from sources such as asset management systems and surveys, and provides a net zero route map for each property, including the components and labour needed for improvements, costs and a timeline for completion. Landlords can adjust the route map, for example to match available funds or supply chain capacity and to prioritise tenants in fuel poverty. Passivhaus: Urban Regeneration is working to define new Passivhaus levels of performance to be applied to all new homes in its developments. Educating management and leadership We continue to invest in training our people to become experts in climate construction solutions. Three members of Fit Out and two Construction employees completed in-depth CISL (Cambridge Institute for Sustainability Leadership) courses in the year. In addition: Construction launched its ‘Carbon Literacy Project’ which aims to promote change in how the Group, and the industry as a whole, RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Improving the environment Sustainability was probably the biggest key driver for this project. You have expertly managed the environmental elements, particularly the carbon report. You aren’t afraid to challenge us if we can achieve more. We liked that.” Fit Out client Our emissions arise predominantly from bulk fuel used on sites, our vehicle fleet, and electricity use, and so our roadmap entails reducing travel emissions, switching to alternative fuel and renewable energy, achieving site efficiencies, and adopting and supporting new technologies. Our management practices are being recognised: Construction received ‘Champion’ status against the industry Carbon Reduction Code, the highest level of compliance available. Governance Financial statements Strategic report 30 Morgan Sindall Group plc Annual Report 2022 Restoring land for wildlife, the climate and people RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Improving the environment Choosing renewable and alternative energy We continue to reduce the use of diesel generators, use solar-powered site cabins, switch from gas oil to hydrotreated vegetable oil (HVO) and replace petrol and diesel-fuelled vehicles with hybrid and electric. Currently, 65% of our electricity is purchased from renewable sources. Our divisions are using HVO for as many site vehicles as possible (60% of our bulk fuel now consists of HVO) and encouraging their supply chains to use it instead of diesel in their vehicles. HVO is made largely of vegetable oil and waste animal fat and reduces emissions by up to 90%. Adopting new technology and initiatives Infrastructure’s ‘Great Green Challenge’ was an innovation event launched in 2021 where teams of employees were given a carbon challenge and presented ideas on carbon reduction to a panel of judges. Selected ideas were given a green light for investment. One such idea was the trialling of ‘Rouute TM Technologies’, an off-grid energy harvesting system that generates electricity from passing vehicles, cyclists and pedestrians for use on remote sites. The trial took place in 2022 on a National Grid visual improvement project, and a decision on its feasibility will be made in 2023. A follow-up Green Challenge event in October 2022 explored fuel alternatives to reduce reliance on diesel and resulted in, for example, the purchase of lithium lighting towers to light up sites at night or in winter. The lithium towers offer fuel savings of almost 50% and there are plans to replace all existing stock of lighting towers with lithium. Partnership Housing trialled a solar-driven generator during the winter months to see how it performed with the least amount of sunlight. The solar technology is quieter and often cheaper than a standard generator. Over the course of 101 days, the ‘Solartainer’ reduced generator runtime by 67%, resulting in a saving of over 6,000 litres of fuel, £8,000 of fuel costs and 1.7 tonnes CO 2 e. The division is now testing a hybrid battery generator and, having successfully trialled an electric telehandler, has decided to acquire more as they become available. Urban Regeneration is working with Built by Nature, a network of stakeholders dedicated to exploring the challenges and opportunities of reducing carbon in commercial buildings by accelerating the use of sustainable timber. Investing in high-quality, UK-based carbon offset projects While our decarbonisation plan is robust and meets the stringent criteria of the SBTi, we recognise the role of carbon offsets in tackling residual emissions. We will only invest in high-quality offsets that are located in the UK and will have additional benefits of enhancing biodiversity and contributing to healthier living for local communities. Lakenheath : We have partnered with the RSPB to help them restore existing farmland into wetlands (see case study left). Great North Bog : In addition to Lakenheath, we have invested in the Great North Bog, a peatland restoration initiative in northern England. The project covers 7,000 sq km of upland peat with the capability of storing up to 400m tonnes CO 2 e. Eleven sites have been identified and the process of rewetting begun. Read more about the project on page 93. The Group has formed a partnership with the Royal Society for the Protection of Birds (RSPB) to help them restore existing farmland into a haven for wildlife. Our investment will enable the RSPB to buy ploughed fields the size of 81 football pitches and convert them into a peat-rich, biodiverse wetland. This land is next to RSPB’s existing site at Lakenheath Fen on the Norfolk/Suffolk border and means they can extend the habitat they’ve already created for a range of birds. Wetlands are a critical habitat for bitterns, which not too long ago were on the verge of extinction in the UK, but the population at Lakenheath is now growing. Another benefit of the rewetting is protecting the peat in the soil and helping reduce carbon emissions: peat reserves in wetland cannot oxidate, keeping their stored carbon from entering into the atmosphere. The project demonstrates how high-quality offsetting projects create meaningful partnerships with conservation champions, help address biodiversity and climate change, and provide wellbeing opportunities for locals. Photo credit: Jeff Kew Our strategy in action Governance Financial statements Strategic report 31 Morgan Sindall Group plc Annual Report 2022 Report Ensuring all our relevant carbon data is measured, reported and independently verified; including Scope 1, Scope 2 and operational Scope 3 in our net zero boundary; and using our carbon charge to measure the cost of carbon we produce. Our carbon charge encourages our divisions to reduce their own emissions and generates a fund that we use to invest in carbon offset projects. We are committed to developing future reporting to address the guidance outlined by the Transition Plan Taskforce (TPT) issued by HM Treasury in April 2022. Remove Assessing various carbon reduction initiatives to remove carbon from our activities where possible. Our divisions pursue opportunities to innovate and adopt new technologies that reduce our dependency on carbon-based assets and services. See more on page 30. Reduce Encouraging stakeholders to reduce their own and the Group’s emissions, through initiatives such as supplier engagement (supply chain portal) and employee engagement (carbon pledge and e-learning). We invest in training our employees to develop the necessary expertise and resources to be leaders in climate construction solutions. See more detail on page 30. See page 37 for information on how we enable our suppliers to be carbon conscious. Replace Considering low-carbon alternatives, such as electric vehicles, and designing low- and zero-carbon buildings to replace carbon-intensive activities. We procure most of our electricity through renewable sources. More information on how we opted for renewable and alternative energy sources in 2022 can be found on page 31. Our divisions provide industry-leading solutions and expertise to give our clients the information they need on low-carbon alternatives. More information can be found on pages 29 and 30. Offset We will only offset any residual emissions once removal, reduction and replacement have been applied. We are committed to high-quality projects located within the UK. For more information on our Lakenheath Fen, Blenheim, Carbon Delta and Great North Bog projects (see pages 31, 33 and 93). RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Improving the environment Our net zero plan is based on the following principles: Gas oil Car average (all fuel types) Diesel retail station biofuel blend Electricity UK (generation) (2013 methodology) Air travel domestic (average) Burning oil/kerosene/paraffin Rail travel (national) Water supply Water supply Natural gas Electricity UK (transmission and distribution losses) (2013 methodology) Petrol retail station biofuel blend Waste disposal (aggregate materials) Net zero pathway by source of emissions 0 5,000 10,000 15,000 20,000 25,000 30,000 2019 tonnes CO 2 e 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 + More information on our net zero plan can be found in our Task Force for Climate-related Financial Disclosures section on pages 80 to 91. Governance Financial statements Strategic report 32 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Improving the environment A large part of our work is regenerating city centres and developing areas of landscaped public realm such as parks, canal sides and cycle paths which help increase biodiversity, as well as air quality and the wellbeing of residents and workers. Urban Regeneration has set goals for enhancing biodiversity on its developments as part of its new sustainable development strategy. The Eden building in Salford (see page 29) will be wrapped in one of Europe’s largest living walls. A surface area of 4,000 sq m will encompass 350,000 plants belonging to 32 different species. Eden’s rooftop will provide a home for birds and bees and is expected to increase biodiversity in the area by 174%. Our reforestation of the Blenheim Estate has measurably improved soil and water quality in the Dorn and Glyme catchment areas and generated new wildlife. The woods have 28 varieties of trees and some of the saplings planted in 2022 came from the acorns of 500- to 1,000-year-old trees gathered from the Estate’s ancient High Park. A total of around 5,000 of these English oaks, which support more wildlife than any other native species in the UK, will eventually be planted across the nine woodlands. Also being planted are conifer trees which provide winter habitats for wildlife. The underlying layer of vegetation in the woodlands has begun to attract pollinating bees and other wildlife that support the ecosystem. The Blenheim project aims to set new standards for auditing and transparency in biodiversity assessments, monitoring changes to the air, water and soil, and tracking carbon levels using state-of-the-art technology that quantifies environmental changes. We completed our first air quality assessment in 2022 and passed our first carbon audit conducted by Grown in Britain. Blenheim: We have now planted seven of the nine woodlands we are creating at the Blenheim Estate in Oxfordshire. This consists of 200,000 trees. We have also designed a ‘Centre for Nature’ for local children, wildflower meadows and new footpaths that link with existing pathways to create over 15km of circular walking space. Carbon Delta: Property Services has set up a scheme where carbon savings from energy-saving retrofits it carries out for local authorities on social housing can be converted into carbon credits. The local authorities can then either use these credits to offset unavoidable embodied carbon in future construction and regeneration projects, or sell the credits to raise funding for further decarbonisation schemes. The conversion of carbon savings into credits is done using the globally recognised Verified Carbon Standard programme developed by VERRA. Promoting biodiversity and air quality benefits Our decarbonising projects create additional benefits for local biodiversity. BNG is an approach to development that leaves biodiversity in a better state than before, or ‘nature positive’. It typically involves creating new habitats or enhancing existing ones and begins with a survey of the existing plot to establish a baseline. While it is anticipated that from summer 2023, a minimum of 10% BNG will be legally required for all development projects in England, our divisions have already been proactively integrating biodiversity into their projects. For example, Construction considers on every project how biodiversity can be enhanced, commits to a target, and tracks the number of its projects recording a BNG. (2021: 267.4 tonnes). Our construction waste increased by 124% to 91,195 tonnes (2021: 40,662 tonnes) due to the nature of works undertaken; 96% was diverted from landfill. Our sustainable procurement policy requires our employees to adopt best practice (reduce, reuse and recycle) in their buying decisions. In 2022, we continued our strategy of participating in a greater number of manufacturers’ take-back schemes and improving our ordering and material selection with waste reduction as an objective. Our approach is to collaborate with our supply chain and other stakeholders who will responsibly reuse waste generated from our operations. Our site waste management plans are supported by our waste service providers, resulting in the sharing of best practice and lessons learned and increased opportunities to reduce waste at source or recycle. Examples of our waste management activities include: In 2022, as a Group we increased our wood recycling by 64% compared to 2021. We recycled over 3,500 cubic metres of wood, 27% of which was high grade to maximise its reuse. Construction is developing a waste toolkit showcasing examples of waste reduction and circular economy initiatives that are available via its supply chain. The business avoided waste in 2022 by: recovering cable drums for reuse; using plastic-free cleaning products and an alternative to single-use plastic overshoes; donating surplus floor tiles for reuse; reusing a trailer as part of a site set-up, which had been destined for disposal by a local authority; and participating in a supplier’s vinyl flooring take-back scheme. Other biodiversity-related activities in 2022 included: Construction employees volunteered in creating a wildlife garden and pond for pupils of Wintringham Primary School (see page 43). Fit Out employees spent a day planting a variety of specialist bog plants to support the Lancashire Wildlife Trust’s restoration efforts. Partnership Housing has mandated that ecology assurance checklists be completed on all projects from 2023 onwards. The division is working to prevent pollution of watercourses which can happen when the ground is broken and loose soil is carried off by rainwater, or when spillages occur during refuelling on site. New training in sediment escape and spillages has been introduced for the project teams. In 2022, we achieved a ‘B’ score from CDP for our disclosure on managing forest-related risks and opportunities, with the average score for our sector being ‘C’. We are reviewing and monitoring the development of the new Taskforce on Nature- related Financial Disclosures framework and are taking early steps in anticipation of the final version to be issued in September 2023. This includes carrying out an impact and dependence assessment to locate our interface with nature and evaluate our nature-related dependencies. Waste management and a circular economy In 2022, we reduced our total waste by 57% to 373,071 tonnes (2021: 859,081 tonnes), of which 96% was diverted from landfill. Our waste intensity (total tonnes of waste produced per £m of revenue) decreased by 61% to 103.3 tonnes Governance Financial statements Strategic report 33 Morgan Sindall Group plc Annual Report 2022 A digital pathway to zero construction waste Construction and demolition waste accounts for more than a third of all waste generated in the EU and despite the number of initiatives to tackle waste, landfilling is still prevalent. Construction has joined BIMBox, University of Salford, University of Manchester and Arcas & Callisto Consulting on a four-year watershed study, known as RECONMATIC, to find automated ways to share information on materials from the start of a project so that waste can be managed more sustainably. Construction will contribute its carbon and waste predictor tools and its experience in digital design, building information modelling and offsite construction. The business has also gathered a vast amount of data on materials such as concrete, steel and plasterboard and will work with the University of Salford to map out optimised waste streams. With BIMBox, Construction will develop a new dataset, WASTEie, to standardise waste information that can be easily shared between clients, designers and contractors so they can design out waste and find more effective ways of reusing and recycling. RECONMATIC aims to help the industry achieve the EU’s target of zero construction and demolition waste by 2050. It is being funded by UK Research and Innovation and Horizon Europe, an EU research and development funding programme. RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Improving the environment Construction has also partnered with the Alliance for Sustainable Building Products on a project called ZAP (zero avoidable packaging) to reduce the use of plastic packaging in the industry, construction being the second-largest plastic consumer. Infrastructure piloted a new waste desk for the Group in 2022 to help reduce and manage waste more effectively by consolidating the number of its waste service providers, providing access to waste liaison officers, and improving waste reporting systems. The desk advises on requirements for the identification, storage, transport, treatment, deposit and disposal of all waste. In addition, Infrastructure is working with its PPE provider to arrange for materials to be recycled into new clothing or, if the PPE is too degraded, for it to be reused in other products, such as sound boarding or insulation. Infrastructure’s Great Green Challenge (see page 31) aims to eliminate single-use plastics by removing virgin plastic materials and single-use plastic bottles. Fit Out is working with waste contractors to collect used plastic boarding and sheeting for recycling, for example by using it to make ProplexRE, a new type of floor and surface protection sheet. The division has also engaged with Community Wood Recycling, a network of social enterprises, to donate wood waste to its reclaimed timber stores. As part of Fit Out’s project for the European Bank for Reconstruction and Development (EBRD) (see page 53), the division created a specialised ‘deconstruction guide’, so that when the space is next renovated, future contractors and project managers will know exactly how to dismantle the components and where they can be sent for recycling or repurposing. The guide covers a wide range of materials (flooring, joinery, blinds and doors) and provides: a ‘materials passport’ to identify each material or item; details on manufacturer take-back schemes; information about any hazardous substances; advice on how components should be broken down; detail of recycled content; and cleaning protocols or maintenance requirements to maximise the lifespan of the products and avoid the need for replacement. Partnership Housing has become the first housebuilder to recycle asbestos waste. The division has collaborated with Thermal Recycling, a company that specialises in diverting asbestos from landfill, to package and convert asbestos waste into a safe and reusable cement substitute. Over 25 tonnes of asbestos have so far been converted, having been removed from three demolished buildings at the division’s Castleward development in Derby. Partnership Housing is also moving from plastic signage to a new compostable, cardboard-based product. In 2021, the Group signed up to The Pallet Loop, a circular economy pallet reuse scheme for the construction sector. In 2022, the scheme was rolled out across the divisions. Partnership Housing, for example, collected over 4,000 pallets, resulting in savings of 539kg CO 2 e and approximately £11,000. Our strategy in action Governance Financial statements Strategic report 34 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Our Total Commitments Working together with our supply chain Enhancing communities Improving the environment Developing people Protecting people Our relationships with our supply chain partners are essential in the successful delivery of our projects and in maintaining our resilience and overcoming challenges in the market. Supply chain relationships and resilience Our Morgan Sindall Supply Chain Family of suppliers and manufacturers was set up 20 years ago to help build long-term relationships, and now has 400 members. Members benefit from training, design support, on-site practical advice, access to contract information and upcoming projects and a dedicated relationship management team. Eighty-three percent of our spend by value in 2022 was with our Supply Chain Family. In addition, we have continued to partner with the Supply Chain Sustainability School. As at the end of 2022, 2,778 of our suppliers were registered with the School, up from 2,595 in 2021. Our strong relationships with a diverse range of suppliers help ensure we continue to get access to the materials we need for our projects. We share our project delivery requirements with our suppliers at an early stage which allows for advance planning, sufficient lead-in periods and for our suppliers to build their capacity. For example, Construction undertakes project procurement risk reviews to identify areas of potential concern with regard to supply chain capacity and materials supply. By engaging with subcontractors and suppliers on key packages, we can better understand any risks and take mitigating actions to help support our supply chain. This has been extremely valuable during Brexit, Covid and more recently following the invasion of Ukraine, in helping to deal with issues around capacity constraints, extended lead times, materials availability and logistics issues. Construction also worked closely in 2022 with its clients and supply chain to manage the impact of increasing energy prices and associated cost inflation. Examples included early procurement of key materials, vesting of supplies where required to ensure manufacturing slots were maintained, accelerated payments to subcontractors to allow early ordering, and supporting subcontractors with the re-sourcing of materials away from Russia and Ukraine. We always try to procure locally to secure competitive pricing and logistical benefits as well as reducing our environmental impacts and maximising social benefits to local communities. Where needed, we work with our supply chain partners to help them succeed and elevate their standards to meet our own, especially in relation to safety and carbon emissions management. Through our Group-wide procurement agreements with suppliers, we can give our subcontractors access to better pricing. Our suppliers and subcontractors play an important role in helping us fulfil our responsible business goals and providing opportunities for innovation. These two areas were priorities for us in 2022 when engaging with our supply chain. Working together with our supply chain We have built longstanding relationships with our supply chain partners. 2022 performance and future targets 2022 66.6% of invoices (by number) paid within 30 days 2025 target 70% 2030 target 80% Horizon ambition 95% The quick read... Strong relationships helped with managing increased energy prices, inflation and supply of materials Methods of engagement included new digital platforms as well as in-person meetings and events Collaborated on new ways to increase safety and reduce carbon emissions A continued focus on faster payment of invoices Governance Financial statements Strategic report 35 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Working together with our supply chain Supply chain management In 2022, we were accredited to ISO 20400:2017 Responsible Procurement, ELS BES 6002 Ethical Labour Sourcing Standard, and BES 6001 Responsible Sourcing of Construction Products. These certifications ensure we maintain high standards in our operations and a resilient supply chain. Developing an in-depth understanding of our suppliers and subcontractors enables us to manage them strategically and effectively. Our divisions continuously engage with their supply chains through in-person events, newsletters and training sessions. They have also been working to digitise our supply chain management; for example, in 2022: Construction introduced: a new digital supply chain platform which enables electronic tendering; simplification and standardisation of the tendering process; measurement and targeting of local spend and spend with small- and medium-sized enterprises (SMEs), social enterprises and micro businesses; and performance management on projects. Fit Out systems measure subcontractors on social value, such as whether they are an accredited real living wage employer, a social enterprise, a certified B Corp (accredited as providing social and environmental benefits as well as delivering profits) or a diverse-owned business. Property Services has set up a fully integrated trading system, MSi marketplace, whereby its operatives can order products from selected suppliers with whom the division has negotiated discounts, knowing they are getting fast and easy access to the best prices. The system provides data on how much is spent on each product across all Property Services projects, which helps in the negotiation of future deals. Over 75,000 purchase orders have been processed through MSi marketplace to date, reducing Property Services’ spending on supplies per project despite inflation and price volatility. Partnership Housing produces a biannual newsletter circulated to its supply chain, and in 2022 encouraged suppliers to provide stories of steps they are taking to improve sustainability. The stories are being showcased in the newsletter as a way of sharing best practice. In 2022, we took part in the Supply Chain Sustainability School’s employee diversity benchmarking survey to see how our suppliers performed against others. The results showed that our supply chain is younger (7.9% people aged 18–25 compared to the survey average of 6.8%); more ethnically diverse (21.9% ethnic minority compared to 17.5%); and, by employing 21.8% women, close to the survey average of 23%. A total of 339,912 people were surveyed, of which 37,261 were members of our supply chain. We will be sharing the findings with our suppliers to identify needs and develop diversity initiatives through the School’s Fairness, Inclusion and Respect programme. Working to achieve synergy Fit Out’s northern region held a conference for its subcontractors to discuss how they are working together on the environment, health and safety and social responsibility. Breakout sessions gave the 100 subcontractor attendees the chance to take part in group discussions around each of the three conference themes, and provide feedback to Fit Out on the region’s performance. Following the event, everyone who took part was emailed the actions Fit Out would be taking in response to the feedback, such as: further training on waste management and carbon engineering; greater involvement of Fit Out’s health and safety team in communicating site standards; and more information on community activities the supply chain could get involved in. Going forward, the conference will become an annual event. Our strategy in action Governance Financial statements Strategic report 36 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Working together with our supply chain Working together to address climate change Tackling the challenge of our Scope 3 emissions requires us to engage with our supply chain and leverage our relationships and skillsets to enable them to improve their environmental performance. For example, Partnership Housing expects all supply chain members as a minimum to be working towards bronze membership of the Supply Chain Sustainability School. To achieve this they will have completed a sustainability assessment in the past year and attended at least five of the School’s training activities or events in the past six months. Through our Supply Chain Family, we have been able to accelerate the adoption of HVO fuel by providing our suppliers with access to it. As a result, we increased our use of HVO on our projects from 15% to 60% in 2022. This demonstrates how we can help to encourage the adoption of more sustainable practices. Other examples from 2022 are as follows: Construction introduced regional, in-person supply chain events as part of the free carbon training it provides for supply chain partners. The business now has 40 subcontractors signed up to a carbon pledge, 32 having signed up in 2022. Making a carbon pledge is the first step in Construction’s ‘carbon maturity framework’ which ranks the progress of supply chain partners in reducing their carbon emissions. The carbon pledge also gives supply chain partners access to work through the SCAPE public sector framework. In addition, Construction organises lunch- and-learn sessions with potential suppliers identified as having sustainability credentials, with five such events held in 2022. Fit Out has built a new ‘carbon materials tracker’ into its project management software, ProjectPLUS, to enable it to track Scope 3 emissions from materials on all its projects. Carbon usage is analysed using the Group’s Carbon i Ca tool (see page 30). Partnership Housing conducted a sustainability audit of 50 key material suppliers and manufacturers in 2022. The division scored participants on a wide range of climate-related criteria, including carbon reduction initiatives, renewable energy supply, energy management systems, and alignment with the division’s environmental and waste policies. The results were used to identify potential areas for improvement and where Partnership Housing might be able to work with suppliers to inspire change. Following the audits, Partnership Housing’s sustainability team visited six suppliers to learn more about how they were reducing their own emissions and developing products/solutions to help us build greener homes. The team learned about new technologies on the horizon so that we will be ready to adopt them when they become available. In addition, Partnership Housing surveyed 300 supply chain members to learn more about embodied carbon. The results will enable the division to assess how soon it will have the data it needs to develop its building technology to meet the demands of the government’s Future Homes Standard (which increases the energy-efficiency requirements of new homes). Collaborating to cut carbon Construction has set its teams a ‘10 Tonne Challenge’ to work with their supply chain partners to find ways of reducing carbon on their projects by at least 10 tonnes. Solutions include sourcing materials with lower embodied carbon, reducing concrete volumes, setting up energy-efficient sites, reducing waste, and using alternative fuels and offsite methods of construction that reduce carbon emitted in manufacture and transport. The Carbon i Ca tool (page 30) has been an effective resource on this initiative, helping the teams calculate projected emissions and identify where high carbon elements could be replaced. Construction teams and their supply chain partners together saved 12,610 tonnes of Scope 1, 2 and operational Scope 3 carbon emissions on 49 projects in 2022. 12,610 tonnes CO 2 e saved 534 tonnes CO 2 e saved Cosham Fire Station 340 tonnes CO 2 e saved North Manchester General Hospital 308 tonnes CO 2 e saved Buntingford First School, Herts Some 10 Tonne Challenge outcomes Our strategy in action Governance Financial statements Strategic report 37 Morgan Sindall Group plc Annual Report 2022 Working together to increase safety Gathering information on our supply chain also helps identify areas where we can help educate and train them, or increase their awareness. The following health and safety training was provided to subcontractors during the year: Construction ran regular sessions for its subcontractors, including supervisor behavioural workshops, safety when working around machinery, and introductions to new safety products, in conjunction with PPE and equipment suppliers. Construction also organised a three-week national campaign with online and in-person roadshows on topics such as dropped objects, tool tethering, and safe working at height; and workshops that provided smaller subcontractors in particular with a unique opportunity to experience best practice. In addition, Construction promoted a ‘Safe Start Campaign’ to reinforce its 100% Safe message to local supply chains following periods of shutdown such as the Christmas break. The campaign included statutory reinspection of machinery and site tours to refresh subcontractors on the minimum standards they had been introduced to at the start of the project. Fit Out started an initiative involving 1,801 subcontractors to assess the extent to which their operatives have been trained in site safety appropriate to their trade. Using the information, a rolling programme of targeted consultations and audits will aim to improve the operatives’ health and safety performance and create an improved safety culture. Innovating together Partnership Housing has been working with wall and flooring suppliers to develop construction methods that help build a new home 45% faster. By manufacturing flooring and frame materials off site, they are easier to assemble, produce less waste, require fewer deliveries and reduce the risk of accidents. Infrastructure has introduced ‘Innovation Bites’, where supply chain members are invited to present to employees on innovative new products and services. Infrastructure hosted 24 sessions in 2022. Supporting our supply chain in growing their businesses Part of our ethos of collaborative working is a commitment to support local businesses and engage early with key subcontractors and suppliers to drive cost-effective solutions. Fit Out’s supply chain strategy is based on rewarding performance and encouraging growth, and is the reason why the division pursues a policy of working with predominantly SMEs. Of Fit Out’s supply chain, 95% are classified as SMEs. Construction has introduced local events with leaders of its preferred subcontractors to discuss safety, learn about suppliers’ expectations and share best practice. Fit Out has 320 ‘preferred’ subcontractors who have performed consistently well according to set criteria, with 23 promoted to this status in 2022. The division is working to promote greater diversity in its supply chain: identifying businesses that are diverse-owned and raising awareness among employees of the value of diversity in the supply chain. The division has been a corporate member of MSDUK for two years and is working with them to identify suppliers it could potentially work with. MSDUK is a UK supplier diversity advocacy organisation working for inclusion of ethnic minority businesses in corporate supply chains. Partnership Housing hosts ‘Meet the Buyer’ events across multiple regions. These events provide suppliers and subcontractors with the opportunity to meet Partnership Housing employees and clients to discuss topics such as health and safety, upcoming projects and procurement opportunities. Three events were held in 2022, including in the East Midlands and North East, two of the division’s newest regions. RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Working together with our supply chain Paying promptly Paying our supply chain on time is essential and makes us attractive to work for, and we aim to pay our suppliers as promptly as possible. We do not use any supplier finance arrangements. Our divisions have reported the following data under payment practices regulations for the six months to 31 December 2022: Construction & Infrastructure , our largest division, improved its payment rate within 60 days to 99% (2021: 98%). Fit Out paid 96% of its invoices within 60 days (2021: 97%). Property Services paid 97% of invoices within 60 days, up slightly from 96% in 2021. Partnership Housing maintained its 2021 rate of 96% of invoices paid within 60 days. Urban Regeneration improved its payment rate to 98% within 60 days (2021: 94%). Governance Financial statements Strategic report 38 Morgan Sindall Group plc Annual Report 2022 2022 performance and future targets RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Our Total Commitments Working together with our supply chain Enhancing communities Improving the environment Developing people Protecting people We are active members of the communities in which we work, delivering positive social, environmental and economic impact, known as social value, that will last long beyond the completion of our projects. We work with our clients, supply chain partners, local communities and other stakeholders to codesign and deliver activities that prioritise outcomes that matter most to local people. Our teams focus on enhancing social mobility and removing barriers to employment and education by building partnerships with charities, schools and community organisations. Our Group social value panel, which is made up of representatives from across the divisions, meets regularly to share best practice and address shared challenges. In 2022, the panel focused on developing a new Group-wide social value toolkit that will support us in delivering better outcomes for our stakeholders as well as consolidating our relationships with partner organisations to ensure we get the most from our existing projects. In addition, Infrastructure created an ‘Enhanced Communities (EC) Strategic Multiplier Group’ which will focus on identifying social value initiatives that are transferable and scalable so that they can be replicated across different projects and regions. Key areas of focus for the group include social mobility, partnerships with schools and colleges, and community engagement. The group is also responsible for interacting on Infrastructure’s behalf with Business in the Community and similar industry players, an important part of the tendering process to win business. The decentralised nature of our business, along with a network of over 60 permanent office locations, allows us to tailor community initiatives to local needs and foster opportunities via existing relationships with local organisations and suppliers. For example, our new social value toolkit includes resources for our project teams to conduct local needs analysis, and a directory of local charities and organisations. Enhancing communities We want to leave a positive legacy by improving the built environment and creating social and economic value for the communities where we work. 2022 67p of social value per £1 spent on 110 projects 2025 target 85p 2030 target 90p Horizon ambition £1.01 The quick read... Provided training, work experience, apprenticeships and job opportunities to local communities, including young people and long-term unemployed Worked with schools and colleges to encourage more young people to pursue a career in construction Took part in local community and charity initiatives Helped local residents save on their energy costs Governance Financial statements Strategic report 39 Morgan Sindall Group plc Annual Report 2022 Engaging with communities and delivering social value In 2022, our community enhancement activities centred on: Community employment : collaborating with our client and supply chain partners to provide training, work placements and job opportunities for local residents; Education : working with local partners to promote the next generation of industry professionals from different backgrounds, enhancing educational experiences and sharing employee skillsets and expertise; Charity partnerships : supporting local and national organisations that are important to our employees, customers and communities local to our operations and offices; and Volunteering : encouraging employees to donate their time and expertise to support educational institutions, charities and employment partners. Energy crisis and affordable housing Our social initiatives and community development projects always take into consideration local demands and needs. This year, the energy crisis and associated rise in the cost of living has been of particular focus. Property Services runs an energy café scheme for local residents as part of its partnership with HACT (Housing Associations’ Charitable Trust) – see case study right. Through HACT’s Energy Hardship Fund (made up of donations from supply chain and procurement organisations), the division provided 570 energy vouchers worth £22,071 during the winter of 2021–2022 to support social housing residents in paying their increasing energy bills. To date, Property Services has provided 1,600 energy vouchers worth nearly £80,000 to 600 families in fuel poverty. We work with local councils and government agencies to deliver affordable, high-quality new homes: Property Services worked with Basildon Borough Council on a scheme to support homeless people by converting a disused adult learning facility into 10 one-bedroom, self-contained homes and assembling a further six one-bedroom units known as ‘Solohaus’, donated by the Hill Group. The project was completed in November 2022, in time for the colder weather. The division also supported the Chartered Institute of Housing’s ‘Homeful’ campaign, which explores ways of resolving homelessness, by funding a research assistant to join their team. Partnership Housing built 2,765 affordable homes in 2022, a 30% increase from the prior year. The division works with housing association partners to aim for 40%–50% affordable housing on its developments, compared to the regulatory requirement of 20%–30%. Urban Regeneration , on its Greenhaus development in Salford, is working with Salix Homes to build 96 affordable homes. The homes are targeted to be Passivhaus certified and expected to reduce energy bills for residents by up to 90% (see page 29 for information about Passivhaus principles). Several projects under construction in Urban Regeneration’s portfolio are providing 50% affordable homes, for example Manor Road in Canning Town, London (177) and Islington Wharf in Manchester (106). RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Enhancing communities Helping local residents save on their energy costs Property Services runs ‘energy cafés’ offering local residents practical advice on reducing their energy bills. The cafés are hosted by Property Services employees trained to Level 3 qualifications in Energy Awareness. The project was originally designed to support elderly people who don’t have the digital skills to research cheaper energy providers online. The cafés now provide information on a variety of issues, including how to get access to grants and benefits available, and suggestions for small or relatively low cost changes that people can make to their properties to help cut their energy consumption. As a result, the cafés are attracting a wide range of residents, from young adults living on their own for the first time right up to those beyond retirement age. Our strategy in action Governance Financial statements Strategic report 40 Morgan Sindall Group plc Annual Report 2022 RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Enhancing communities At Novus Apartments in Slough, the division secured £2.5m of First Homes funding as part of the Homes England Early Delivery programme. This has enabled eligible purchasers to buy a new home with a 30% discount and created 32 additional affordable homes for local people. Local apprenticeships, work and training opportunities We offer work experience, training and apprenticeships in communities where we work; undergraduate sponsorships and graduate training programmes; and returnships for people who have had a career break; all of which bring new and varied talent into the business. In 2022, 379 students took part in Construction’s virtual work experience programme, delivered in partnership with Speakers for Schools. During the week, teams of students were given a brief for which they had to deliver a project proposal, attended virtual meetings with experts and a virtual site tour, and were given training in CV and interview techniques. Sixty-five percent of the participants were female. Property Services also completed virtual work experience for 30 Year 10–13 students. The division carried out a survey after the exercise and found that 90% of students felt they had developed their teamwork skills and 80% had expanded their knowledge of possible career opportunities in the industry. Construction offers dedicated learning facilities called ‘Knowledge Quads’ on its projects where requested by its clients. Each Quad focuses on four key areas: skills, education, employment and discovery. In 2022, working with Wirral Met College, Construction launched its second Knowledge Quad in the Liverpool city region, creating a link between industry and education by ensuring that Quad curricula align with employer requirements. Construction has invested in a total of seven Knowledge Quads to date. In Manchester, the division hosted 12 students studying T Level and T Level Transition Programme courses at Manchester College. Each T Level included an industry placement lasting at least 45 days, whereby students receive valuable work experience while employers get early sight of the new talent in their industry. Infrastructure worked with Copeland Work & Skills Partnership to provide a four-day programme for eight autistic adults to improve their employability skills. Participants got to meet employers and visit workplaces. On completion, two found employment and four progressed to further training. Infrastructure also took part in a ‘Festival of Work’ hosted in Cumbria where over 500 students and 150 adults engaged in workshops, networking events and learning sessions to find out more about training and employment opportunities in the industry. Fit Out has continued to engage with the Leonard Cheshire Foundation, a charity that finds work placement opportunities for people with disabilities. In 2022, the division doubled its placements in design, site management and finance. Fit Out also worked with iConsult, a youth employment partner, on one of its projects to provide a six-week work experience programme for five local people from disadvantaged backgrounds. The programme rotated the students between the Fit Out site team and supply chain partners, introducing them to a variety of trades. Property Services continued during the year to host employability sessions for local residents, helping with CVs, cover letters and interview preparation; and hosted Level 1 qualification training for people unemployed or in receipt of benefits in St Albans, Waltham Forest and Basildon. The division also took part in a Kick Start scheme to support young people in danger of long-term unemployment. Twenty young adults were given a six-month work placement and, on completion, 15 were offered full-time roles. Partnership Housing joined with veterans’ charity Alabaré and Wiltshire Council to provide ex-military personnel with transferable skills to help get them started on a career in construction. The scheme offers not only training and work experience but also the opportunity to secure one of the homes they have helped to build over the course of the year-long work placement. Governance Financial statements Strategic report 41 Morgan Sindall Group plc Annual Report 2022 Working with schools and colleges A large part of our community engagement strategy is working with schools and colleges to promote construction as a potential career path. Throughout the year, our divisions visit schools and universities, using their skills and knowledge of the industry to host events and workshops and attract talented young people into our future workforce. We also build relationships with not-for-profit organisations and other community initiatives, offering a career in construction as an avenue for social mobility. Construction is engaged in 40 ongoing school partnerships. The partnerships entail Construction and the school pledging to work together to support pupils by providing hands-on work experience and exposure to people who work in the industry. The schools we partner with will support a minimum of the following standards: four Gatsby Benchmarks (England), four Career Education Standards (Scotland) or four Areas of Learning and Experience (Wales). In addition, Construction became the first construction company to partner with Developing Experts, an education platform focusing on STEM subjects (science, technology, engineering and mathematics) that provides more than 6,500 schools with over 1,000 interactive lessons and industry and career links. As part of this collaboration, Construction will develop a bespoke set of lessons reflecting the diverse range of careers available in the industry and helping children, teachers and parents better understand how construction relates to their everyday lives. BakerHicks employees volunteered with Middlesex University, London South Bank University, Birmingham City University and the University of Salford to help interview students and offer work experience placements. As part of the work experience, BakerHicks assigns each student a mentor, and gives them mock interviews, CV reviews and training based on BakerHicks projects aligned to their studies. The business also linked up with New College Lanarkshire and the WorldSkills programme, a charity hosting a worldwide competition in digital construction. BakerHicks designed the competition which assesses participants’ knowledge, practical skills and employability against set criteria in a timed environment. The competitive, practical nature of the event helps the students build on their knowledge and stand out when applying for roles. Property Services has an ongoing partnership with Construction Youth Trust and The Fulham Boys School as part of the Building Brighter Futures programme. The programme aims to help young people discover a range of property services, construction and built environment professions. Over a four-month period in 2022, Property Services held lectures for Year 9 students, looking at the breadth of career roles within the industry. Partnership Housing formed an education partnership with the Wensum Trust in Norfolk to educate young people about the range of career opportunities in the sector. The division hosted a ‘construction careers day’ at local school Acle Academy, where carpentry and bricklaying apprentices presented on pathways for apprenticeships. Urban Regeneration has begun a three-year commitment to support the Reading Real Estate Foundation’s ‘Pathways to Property’ project, to widen access to the real estate profession by raising awareness of the vast range of careers available in the sector. RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Enhancing communities Creating opportunities for young people Infrastructure sponsors a ‘Future Pathways’ programme in Cumbria to provide life and employability skills for students. In 2022, the division guided 36 students from three schools through the programme, and is working to increase the number of schools to 10. Fifteen-year-old Jack joined the eight-week programme in 2018. I got the chance to meet new people and build skills like teamwork, resilience and independence, which helped improve my confidence and supported me in getting ready for the world of work.” Five years on and following a course at the local University Technical College, Jack is six months into his first job as an apprentice for Infrastructure. The division currently engages over 50 apprentices and has been awarded Gold accreditation from the 5% Club for its commitment to providing ‘earn and learn’ opportunities – one of just 107 UK employers to achieve this. Our strategy in action Activities have included providing mentoring and work experience placements for sixth form students. Community projects and charities We engage employees, clients and our supply chain to deliver community projects and support local charities. This is a way of showcasing our values and building community relationships. It is also an opportunity to leverage our business sources, knowledge and skillsets to shape the industry in a positive way. We do not just focus on financial donations; we provide support with our time and resources. Some examples of our many activities in 2022 include: Fit Out joined its client in renovating a community centre for local emotional wellbeing charity Barca-Leeds. Fifty-two people volunteered a total of 432 hours, and £22,000 of materials were donated. See also the Period Poverty campaign that Fit Out ran on a separate project (page 53). Property Services is working with Westminster City Council on the pilot Phoenix Programme supporting female survivors of domestic abuse in rebuilding their confidence and developing skills they need to enter or re-enter the workplace. Participants receive an assessment of their needs followed by help with digital and other work skills, CV and interview preparation, mentoring, work experience and managing finances. Property Services provides guaranteed interviews for roles with the division and its supply chain. Property Services has also partnered with Smart Works, a UK charity that dresses and coaches unemployed women for success at their job interview. Governance Financial statements Strategic report 42 Morgan Sindall Group plc Annual Report 2022 Partnership Housing has helped with fundraising for Building Heroes, a charity that helps military veterans transition to civilian life. One of the division’s employees, who has interstitial lung disease, became the first man to complete the London Marathon wearing an oxygen tank, raising £20,000 to support vital, life-saving research at Asthma + Lung UK. Urban Regeneration continued to sponsor LandAid and Computers 4 Charity by donating 40 refurbished computers to the West Midlands homeless youth charity St Basil’s. Measuring the social value we create We use a social value bank to measure and track in monetary terms the social, economic and environmental value we add to local communities through our activities. The bank aligns with the valuation methodology used in HM Treasury’s Green Book and OECD guidelines. In 2022, Urban Regeneration introduced a version of the social value bank specifically designed for developers. It measures the long-term social impacts of completed developments, for example the benefits of having a new school or hospital in the area. In 2022, we used the social value bank on 110 projects and it calculated that we contributed 67p of social value for every £1 spent. Examples of social value on these projects included: 1,002 apprenticeships and training opportunities for young people (2021: 545); 612 job opportunities for unemployed people (2021: 643); RESPONSIBLE BUSINESS STRATEGY AND PERFORMANCE continued Enhancing communities A wildlife classroom Construction employees volunteered to create an outdoor wildlife learning area for the pupils of Wintringham Primary School in Cambridge. They cleared an overgrown area, dug out a pond, filled it and created hard-standing areas for pond-dipping activities. The team also landscaped the area, planted a variety of plants and installed a lifebelt station. In total, 284 volunteer hours and nearly £5,000 in donations were contributed. Our strategy in action 553 job opportunities for local people (2021: 407); 4,779 hours supporting schools (2021: 7,979); and 9,253 hours community volunteering (2021: 9,620). Property Services uses the ‘Wellbeing Valuation Approach’ of external verifier HACT to calculate its social value impact. The HACT valuation confirmed that between April 2021 and March 2022 (HACT’s reporting cycle), the division achieved £3.5m of social value (2021: £1.8m), with every £1 spent generating £25 (2021: £12) in social value across its contracts. Our clients request that social value is measured through various tools that also include the ‘Social Value Portal’ and HACT, which is why only 110 of our projects were measured using our social value bank. In addition, clients have different priorities for how we deliver social value, which influences the kind of activities we undertake. For example, in 2022, the number of hours spent supporting schools fell as the schools preferred fewer, more engaging in-person events to a greater number of virtual events. We recognise that our social value bank is not fully reflecting the social value we generate, and in 2023 we will consider how best to capture the full scope of what we do. Governance Financial statements Strategic report 43 Morgan Sindall Group plc Annual Report 2022 2022 2021 Revenue £3,612m £3,213m Operating profit – adjusted £139.2m £131.3m Operating profit – reported £88.3m £129.8m Profit before tax – adjusted £136.2m £127.7m Profit before tax – reported £85.3m £126.2m Earnings per share – adjusted 237.9p 226.0p Basic earnings per share – reported 132.7p 212.4p Year-end net cash £354.6m £358.0m Average daily net cash £256.3m £291.4m Total dividend per share 101.0p 92.0p * See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations. The quick read... Record revenue and adjusted operating profit despite inflation and market headwinds £48.9m exceptional building safety charge recognised in the period Net working capital increase in regeneration businesses Maintained our high-quality order book Our strong balance sheet and cash position enable us to continue making the right decisions for the long term.” Steve Crummett Finance Director FINANCIAL REVIEW Financial performance Revenue for the year increased 12% to £3,612m (2021: £3,213m), with adjusted operating profit increasing 6% to £139.2m (2021: £131.3m). This resulted in an adjusted operating margin of 3.9%, a decrease of 20bps compared to the prior year (2021: 4.1%). Reported operating profit was down 32% to £88.3m (2021: £129.8m). Details on performance by division are shown on pages 47 to 63. As discussed on page 200, an exceptional charge totalling £48.9m was recognised during the year in respect of building safety. Of this charge, £9.8m related to the Group’s interests in joint ventures and was therefore recognised within the share of net profit from joint ventures in the consolidated income statement. The net finance expense decreased to £3.0m (2021: £3.6m) primarily due to increased interest income on deposits as a result of rate rises during the year. Adjusted profit before tax was £136.2m, up 7% (2021: £127.7m). Our results were another record for the Group Governance Financial statements Strategic report 44 Morgan Sindall Group plc Annual Report 2022 0 50 100 150 200 Operating cash flow (£m) Operating profit 1 Non-cash adjustments 2 Net capex and finance leases 3 Movement in non- regeneration working capital Movement in working capital in regeneration activities Other 4 Operating cash flow 17.9 -28.4 -7.8 -56.7 -16.2 48.0 139.2 £64.5m Net working capital outflow The tax charge for the year is £24.4m, which equated to an effective tax rate of 28.6% and was higher than the UK statutory rate of 19.0% due primarily to the exceptional building safety charge recognised in the period which is not all expected to qualify for tax relief. The adjusted tax charge is £27.0m, which equated to an effective adjusted tax rate of 19.8%. Almost all of the Group’s operations and profits are in the UK, and we maintain an open and constructive working relationship with HMRC. The adjusted earnings per share increased 5% to 237.9p (2021: 226.0p). Reported basic earnings per share was 132.7p (2021: 212.4p). The total dividend for the year increased 10% to 101.0p per share (2021: 92.0p). Financing facilities During 2022, the Group maintained a total of £180m of available bank facilities, of which £165m mature in 2025 and £15m in 2024. No drawings on the facilities were made during the year. The banking facilities are subject to financial covenants, all of which were met throughout the year. In the normal course of our business, we arrange for financial institutions to provide client guarantees (performance bonds) to provide additional assurance to the clients that the contracted works will be carried out. We pay a fee and provide a counter-indemnity to the financial institutions for issuing the bonds. As at 31 December 2022, contract bonds in issue under uncommitted facilities covered £148.3m (2021: £137.2m) of our contract commitments. Further information on the Group’s capital management strategy and use of financial instruments is given in note 26 to the consolidated financial statements. Tax strategy The Group’s tax strategy, which is approved by the Board, is published on our website at morgansindall.com. Net cash Operating cash flow in the year was an inflow of £48.0m, after increases in working capital in regeneration activities of £64.5m. The net cash outflow for the year was £3.4m, resulting in closing net cash of £354.6m (2021: £358.0m). The average daily net cash for the year was £256.3m (2021: £291.4m). Our strong cash position provides significant balance sheet strength and competitive advantage. 1 Adjusted = before intangible amortisation of £2.0m and exceptional building safety charge of £48.9m. 2 Includes depreciation £22.9m and share-based payments £9.7m; less share of underlying net profits of joint ventures £14.3m and movement in fair value of shared equity loans £0.4m. 3 Includes repayment of lease liabilities £17.2m, purchase of property, plant and equipment £10.5m and purchase of intangible fixed assets £1.3m; less proceeds on disposal of property, plant and equipment £0.6m. 4 Dividends from joint ventures £1.4m, shared equity redemptions £1.5m and impairment of investments £0.9m; less provision increases £19.5m and gains on disposals £0.5m. * See note 28 to the consolidated financial statements for alternative performance measure definitions and reconciliations. FINANCIAL REVIEW continued Governance Financial statements Strategic report 45 Morgan Sindall Group plc Annual Report 2022 Secured workload The Group’s secured workload 1 at 31 December 2022 was £8,459m, a decrease of 2% on the prior year end (2021: £8,614m). The divisional split is shown below. 2022 £m 2021 £m Change % Construction & Infrastructure 2,601 2,715 -4% Fit Out 841 897 -6% Property Services 1,204 945 +27% Partnership Housing 1,984 1,498 +32% Urban Regeneration 1,847 2,574 -28% Inter-divisional orders (18) (15) Total 8,459 8,614 -2% 1 Secured workload is the sum of the committed order book, the framework order book and (for the regeneration divisions only) the Group’s share of the gross development value of secured schemes (including the development value of open market housing schemes). The committed order book represents the Group’s share of future revenue that will be derived from signed contracts or letters of intent. The framework order book represents the Group’s expected share of revenue from the frameworks on which the Group has been appointed. This excludes prospects where confirmation has been received as preferred bidder only, with no formal contract or letter of intent in place. Steve Crummett Finance Director FINANCIAL REVIEW continued Net working capital Net working capital is defined as ‘inventories plus trade and other receivables (including contract assets), less trade and other payables (including contract liabilities) adjusted’. Net working capital (excluding non-cash movements 3 ) has increased by £63.7m to (£89.9m) as shown below: 2022 £m 2021 £m Change £m Inventories 333.9 288.5 +45.4 Trade and other receivables 1 646.3 559.9 +86.4 Trade and other payables 2, 3 (1,070.1) (1,002.0) -68.1 Net working capital (89.9) (153.6) +63.7 1 Adjusted to exclude capitalised arrangement fees and accrued interest receivable of £1.3m (2021: £1.0m). 2 Adjusted to exclude accrued interest of £0.6m (2021: £0.5m) and joint venture finding obligations of £4.0m (2021: £nil). 3 Movements in trade and other payables also include the non-cash movements relating to the unwinding of discounting on land creditors (£1.2m) and other non-cash movements. Movements in net working capital relate to investments in regeneration activities as noted in the operating cash flow chart on page 45, and increased working capital related to Property Services as new projects mobilise. Payables related to regeneration activities include creditors for land purchases which are held in inventories. Provisions Group provisions have increased by £19.6m. The most significant addition related to building safety provisions (excluding provisions relating to joint ventures) of £39.1m. These were offset by releases and utilisation during the year, most notably the release of a specific contract and legal provision of £22.7m. This provision had a corresponding insurance receivable included in trade and other receivables that was also released and therefore there was no net impact to the income statement. Governance Financial statements Strategic report 46 Morgan Sindall Group plc Annual Report 2022 +3% Revenue (£m) -10% Operating profit (£m) -50bps Operating margin (%) 1,569 1,520 1,637 20 21 22 52.1 58.1 35.7 20 21 22 3.3 3.8 2.2 20 21 22 The quick read... Maintained focus on disciplined contract selection and operational delivery Contracts almost exclusively procured through negotiation, two-stage tenders or frameworks c75% of all work is with public and regulated sectors, with most clients indicating continued commitment to capital project spending High-quality secured order book Expected to make positive progress towards revenue targets in 2023, while maintaining margins within target ranges Construction & Infrastructure Supporting Group strategy Achieve quality of earnings Excel in project delivery Secure long-term workstreams KPI performance / medium-term targets Construction operating margin 2.8% / 2.5%–3.0% Construction revenue £808m / £1bn Infrastructure operating margin 3.9% / 3.5%–4.0% Infrastructure revenue £761m / £1bn Relevant risks Economic uncertainty Health and safety incident Talent retention and attraction Partner insolvency Inadequate funding Mismanagement of working capital and investments Poor contract selectivity Poor project delivery Construction & Infrastructure Construction & Infrastructure delivered a steady performance, achieving operating margins well within their respective medium-term targets despite inflationary headwinds and supply chain issues. OPERATING REVIEW Governance Financial statements Strategic report 47 Morgan Sindall Group plc Annual Report 2022 OPERATING REVIEW continued Construction & Infrastructure Divisional revenue increased 3% to £1,569m (2021: £1,520m), while operating profit was down 10% to £52.1m (2021: £58.1m). The operating margin was 3.3%, down 50bps against the strong prior-year comparator (2021: 3.8%). Of the divisional revenue split by type of activity, Construction accounted for 51% of divisional revenue at £808m, with 49% being Infrastructure 1 at £761m. Key to performance is risk management and the division maintained its focus on disciplined contract selection and operational delivery throughout the year. Contract by procurement type consisted mainly of negotiated work, two-stage tendered work or work procured through frameworks. The public and regulated sectors, which together accounted for c75% of revenue in the year, remained positive with most clients indicating that committed spending on capital projects remained in place. In turn, the division’s order book also remains high quality, with the secured order book at the year end at £2,601m, 4% lower compared to the prior year (2021: £2,715m). 1 BakerHicks design results are reported within Infrastructure. Construction Construction’s revenue increased 16% to £809m (2021: £694m), while operating profit increased 3% to £22.6m (2021: £21.9m). The continued focus on improving operational delivery and prudent risk management all contributed towards achieving an operating margin of 2.8% (2021: 3.2%). The order book at the year end was £802m, a reduction of 1% on the prior year (2021: £810m) and up 6% from the half-year position (HY 2022: £760m). Of the total, £646m (81% by value) is secured for 2023. This compares to £599m of work which was secured for the year ahead at the start of last year. In addition to the total order book, Construction also had £758m of work at preferred bidder stage at the year end, 41% higher than the equivalent amount at the same time last year (2021: preferred bidder £537m). In education, project wins included the £63m redevelopment of King Henry VIII Secondary School in Abergavenny into a 1,900-place, all-through school for Monmouthshire County Council, with enabling works completed in October; and Buntingford First School (£10m) which will be Hertfordshire’s first carbon-neutral primary and nursery school and built to Passivhaus standards. In addition, Construction was awarded a £15.1m contract to refurbish an existing bank headquarters to create the Leeds Mathematics School, a 240-place sixth form college, for the Department for Education. Completions in the year included: the £49.8m, 100% electric-powered SEE Building (Science, Engineering and Environment) and the £8.3m, From the ashes, a new school in just 45 weeks Ravensdale Infant and Nursery School in Derby was destroyed in an arson attack, leaving 296 children without their school. Derby County Council wanted the school rebuilt as quickly as possible and Construction, appointed through the SCAPE framework, delivered a new school in just 45 weeks. The pace of build was achieved using a modular design: 58 units, built off site, were assembled into a modern, high-quality building, with minimum disruption to the neighbouring junior school. The division kept parents and teachers updated on progress and hosted a ‘Rebuild it in a day’ event so that the children could understand the work taking place. The new school is 300 sq m larger, reconfigured to provide efficient teaching and play space, and gives each classroom direct access to its own outdoor learning and play area. This is a joyous milestone for all staff and pupils at the school and I am pleased to see the school rebuilt to the highest standards, on budget and on time.” Councillor Evonne Williams, Cabinet Member for Children, Young People & Skills, Derby City Council Our strategy in action Governance Financial statements Strategic report 48 Morgan Sindall Group plc Annual Report 2022 OPERATING REVIEW continued Construction & Infrastructure NERIC Building (North of England Robotics Innovation Centre) for the University of Salford; the £32.4m Glebe Farm School in Milton Keynes, the area’s first fossil-free school; the £13.9m Renton Primary School in West Dunbartonshire; the £7.8m Ravensdale Primary School in Derby; and a £5.6m, two-storey teaching block at Horsforth School in Leeds which provided 365 additional places. In healthcare, Construction was awarded the £11.9m Priscilla Bacon Hospice, a new state-of- the-art facility on an eight-acre site in Norwich; and, via the Pagabo framework, a £14.5m project to deliver a new imaging centre at Milton Keynes University Hospital. In other sectors, Construction was awarded, in partnership with Urban Regeneration, the development of two new Grade A office buildings in Birkenhead, totalling £40m in project value and on track for completion in 2023. Work progressed at Spinnaker View, an affordable homes development in Gosport for older people with care and support needs, being delivered with Partnership Housing; a £109.9m, 34-storey mixed-use development at Manor Road in Canning Town, in partnership with Urban Regeneration; and a new car park and cycle hub at North Manchester General Hospital. Work completed during the year on the £23.3m Great Yarmouth Marina Centre. Framework appointments included a place on the £9bn Procure 23 framework, a partnership between Crown Commercial Services and NHS England and Improvement; Lot 1 (£8m–£25m) and Lot 2 (>£25m) of the North West Construction Framework; and construction projects valued between £250k and £10m on the £1bn Pagabo Medium Works Framework (the division’s third appointment to this framework). Infrastructure As expected, Infrastructure’s revenue was 8% lower at £761m (2021: £826m) with operating profit of £29.5m, 19% lower than last year’s strong performance (2021: £36.2m), driven mainly by the timing and nature of projects delivered through its frameworks. This balance of work resulted in an operating margin of 3.9% (2021: 4.4%). Infrastructure’s order book at the year end was £1,799m, down 6% on the previous year end (2021: £1,905m); however, it was up 1% on the half-year position (HY 2022: £1,775m). Over 90% of the value of the order book is derived through frameworks, consistent with the strategic focus on long-term workstreams from its clients. The focus for the division remained on its key sectors of highways, rail, nuclear, energy and water. In highways, Infrastructure was awarded the A45 scheme at Great Doddington, its first project on National Highways’ new Scheme Delivery Framework, a £3.6bn, six-year programme to deliver vital renewals to maintain safety and reliability. Work continued on the A11 as part of National Highways’ Concrete Roads Programme – Reconstruction Works Framework, a four-year programme worth c£130m to repair or replace the concrete surface of motorways and major A roads in England; and National Highways’ Lower Thames Crossing scheme, where Infrastructure is part of a joint venture delivering the Integration Partner contract. Works completed in the year included the M27 junctions 4 to 11 smart motorway upgrade; the A45 Sprint corridor for Transport for West Midlands, a c£40m scheme forming part of a bus priority corridor linking Walsall with the Shorter journey times, lower emissions Collaboration, couldn’t ask for more 10/10. Social value 10/10 ... Community engagement, good neighbour… The Morgan Sindall Infrastructure team just got it; from the beginning, we have been a partnership.” Andrew Elliott, Sprint Delivery Director, Transport for West Midlands Infrastructure delivered the A45 section of the Sprint bus priority route for Transport for West Midlands, with new and enhanced bus lanes connecting Walsall with Birmingham, Solihull and Birmingham Airport. The improvements were designed to stimulate growth in the region, linking people to jobs, housing, leisure facilities and onward connections. The new route, which gives buses priority at junctions, is helping to ease congestion, cut bus journey times for passengers and reduce harmful emissions. Cycle routes have also been improved through the shared use of the bus lanes. Infrastructure provided 26 jobs for local people on the scheme, 70 apprenticeship weeks and 415 work experience days. Our strategy in action Governance Financial statements Strategic report 49 Morgan Sindall Group plc Annual Report 2022 OPERATING REVIEW continued Construction & Infrastructure French electricity systems; Ulster Hospital’s Acute Services Block; Clydebank Health and Care Centre for NHS Greater Glasgow and Clyde; Renton Primary School in West Dunbartonshire; two Community Custody Units for Scottish Prison Services, in Maryhill, Glasgow, and Dundee; the Medicines Manufacturing Innovation Centre in Renfrewshire; and a large-scale cell culture production facility in Vienna. centre of Birmingham, Solihull and Birmingham Airport; and the installation of safety technology to detect stopped vehicles on motorways without a hard shoulder, delivered through the Smart Motorway Alliance with National Highways. In rail, Infrastructure secured several schemes with Network Rail: the Bangor to Colwyn Bay signalling power upgrade; a £7.5m project on the CP6 Wales and Western framework; Lot 1 of the Building and Civils Framework, which involves renewing structural assets within Network Rail’s Western region as part of their CP7 programme; and the detailed and temporary works design for the refurbishment of Liverpool Street Station roof, procured through SCAPE’s Construction Framework. In addition, the division secured the Surrey Quays station upgrade, a £40m contract awarded through the London Rail Infrastructure Improvement Framework. Work progressed on the Northumberland Line extension project for Northumberland County Council; the Network Rail Parsons Tunnel rockfall shelter extension in Devon; several access-for-all schemes with Merseyrail; and the project to upgrade Slough Crossrail station as part of Network Rail’s CP6 framework in the Western region. During the year, the division completed the Central Area enabling works for HS2 and the Barking Riverside Extension project for Transport for London. In nuclear, work continued on Sellafield’s £1.6bn Programme and Project Partners contract, in its third year of a 20-year framework, and on the Infrastructure Strategic Alliance. Work continued on the D58 facility for BAE Systems and completed on the D59 facility. In energy, National Grid awarded Infrastructure the £112m Dinorwig scheme and the £9.2m ZZA overhead line route as part of the RIIO-2 electricity construction EPC (Engineer, Procure and Construct) framework, which involves the construction, refurbishment and decommissioning of overhead line and underground cable systems operating between 33kV and 400kV across its transmission network. In addition, the division was awarded a place on Scottish & Southern Electricity Network’s (SSEN) RIIO-2 framework for an initial term of five years with an option to extend by two years. The framework involves the construction, refurbishment and decommissioning of overhead lines, underground cable systems and substations operating between 33kV and 400kV across SSEN’s transmission network. Energisation (transferring energy into the grid) was completed on the Dorset and Peak East Visual Impact Provision schemes for National Grid. In water, tunnelling was completed on the Thames Tideway ‘super sewer’ project to expand London’s sewer network and help prevent pollution in the Thames, while work continued as part of the long-term AMP7 framework with Welsh Water. In the BakerHicks design business, projects completed in the year included: the newly refurbished Whitechapel Station as part of the Crossrail scheme in London; the Dorset Visual Impact Provision underground cabling scheme for National Grid; an onshore HVDC (high voltage direct current) convertor station as part of National Grid’s IFA2 scheme linking the UK and Work continued on the multi-disciplinary design for Scottish Prison Services’ new HMP Highland in Inverness; Engineering, Procurement and Construction management services for a new state-of-the-art, fill-finish drug manufacturing facility; and civil and structural engineering services for the £42.5m Allander Leisure Centre in Bearsden, East Dunbartonshire. Governance Financial statements Strategic report 50 Morgan Sindall Group plc Annual Report 2022 Construction Infrastructure Medium-term targets Medium-term targets £1bn Revenue 2.5%–3.0% Operating margin £1bn Revenue 3.5%–4.0% Operating margin Strategy Focus on quality and margin above volume Strengthen regions where we have lower market share Continue to seek long-term workstreams Strategy Key sectors: highways, rail, nuclear, energy and water Remain disciplined on contract selection. In excess of 90% work through frameworks Only work in joint ventures if very clear advantages Market conditions Good market, especially the public sector Clients and supply chain value balance sheet strength Supply chain risk Market conditions Political support for investment High level of bidding activity Projects can take time to commence on site Divisional outlook The medium-term target for Construction is maintaining its operating margin within the range of 2.5%–3.0% per year while increasing revenue to £1bn per year. Infrastructure’s medium-term target is to maintain its operating margin within the range of 3.5%–4.0% per year while also increasing revenue to £1bn per year. Based upon the timing of orders and projects, both Construction and Infrastructure are expected to make positive progress towards their revenue targets in 2023, while maintaining their margins within their target ranges. OPERATING REVIEW continued Construction & Infrastructure Governance Financial statements Strategic report 51 Morgan Sindall Group plc Annual Report 2022 Fit Out Fit Out delivered another excellent performance, driven by strong and consistent project delivery, a high-quality workload and continued focus on enhanced customer experience. OPERATING REVIEW continued +22% Revenue (£m) +18% Operating profit (£m) -20bps Operating margin (%) The quick read... Record result, with increased revenue and operating profit, and strong operating margin Sizeable order book at year end, with 70% relating to 2023 Strong pipeline of opportunities, with over £100m of work at preferred bidder stage, £300m pending decision, and over £200m being tendered Medium-term target upgraded to reflect performance Expected to be slightly ahead of the top end of new target in 2023 Fit Out Supporting Group strategy Achieve quality of earnings Excel in project delivery Secure long-term workstreams KPI performance / medium-term target Operating profit £52.2m / £40m–£45m Relevant risks Economic uncertainty Health and safety incident Talent retention and attraction Partner insolvency Inadequate funding Mismanagement of working capital and investments Poor contract selectivity Poor project delivery 968 795 700 20 21 22 52.2 44.2 32.1 20 21 22 5.4 5.6 4.6 20 21 22 Governance Financial statements Strategic report 52 Morgan Sindall Group plc Annual Report 2022 Supporting our client’s social commitments Fit Out transformed 370,000 sq ft over 13 floors for the European Bank for Reconstruction and Development (EBRD) in London’s Canary Wharf. EBRD asked the division to use for inspiration its mission to ‘invest in changing lives’ and build a greener and more inclusive future for all. Fit Out reviewed the steelwork requirement on the project and, by reducing or reusing steel, achieved significant cost savings and a carbon reduction of 65 tonnes. The project is on target to achieve BREEAM Outstanding and WELL Building Standard Platinum ratings. Focusing on inclusivity, the project team instigated an on-site Period Poverty campaign, collecting more than 55,350 sanitary products for food banks and women’s homeless shelters, enough to help 615 women for six months. This initiative led to the project achieving Considerate Constructors Scheme Leading Lights ‘ultra site awards’ for Equality, Diversity and Inclusion, and Workforce. Revenue increased 22% to £968m (2021: £795m) while operating profit increased 18% to £52.2m (2021: £44.2m), a record result for the division, resulting in a strong operating margin of 5.4% (2021: 5.6%). During the year, there was no significant change to the overall balance of the business compared to previous years. The commercial office sector contributed 73% of revenue (2021: 76%), with work in the public sector and for local authorities dropping back only slightly to 12% of revenue (2021: 16%), offset by an increase in higher education work to 11% (2021: 7%). The retail banking sector made up the remainder. Similarly, the geographical spread of the business remained broadly similar to the prior year, with the London region accounting for 60% of revenue (2021: 58%). In terms of type of work delivered in the year, there was a slight shift towards traditional fit out work, up to 87% of revenue (2021: 80%); however, this was not indicative of any longer-term trends. Design and build work made up the remainder at 13% of revenue (2021: 20%). OPERATING REVIEW continued Fit Out Our strategy in action The proportion of revenue generated from the fit out of existing office space increased to 83% (2021: 78%), with the fit out of new office space reducing to 17% (2021: 22%). Of the fit out of existing office space, work was broadly split evenly between refurbishment ‘in occupation’ and non-occupied space. Again, such movements are not viewed as material. At the year end, the secured order book was £841m, a sizeable workload albeit a reduction of 6% from the previous year end (2021: £897m). Importantly, of this total, £591m (70%) relates to 2023 and this level of orders for the next 12 months is 12% higher than it was at the same time last year. In addition to these secured orders, the division had over £100m of work in the pre-contract ‘preferred bidder’ stage at the year end, as well as in excess of £300m of work already tendered and pending a decision and over £200m of work at the tender stage. The average value of enquiries received through the year was around £3m. Governance Financial statements Strategic report 53 Morgan Sindall Group plc Annual Report 2022 Traditional office fit out projects won in the year included: 360,000 sq ft for Marsh McLennan in London; Shell UK’s 250,000 sq ft Waterloo HQ; 250,000 sq ft for the relocation of a global financial organisation to Paddington; 150,000 sq ft HQ for GSK in London’s Life Sciences hub, known as the Knowledge Quarter; 110,000 sq ft for a professional services firm in London; and 80,700 sq ft for ROKU Europe in Manchester. Project completions included: 366,000 sq ft for the European Bank for Reconstruction and Development (EBRD) in Canary Wharf; 200,000 sq ft for BP in the North Colonnade in Canary Wharf; 141,000 sq ft for Boston Consulting Group in London; 57,000 sq ft for International Hotel Group in Windsor; 50,000 sq ft for Convene in Bishopsgate, London; 20,000 sq ft £45m–£50m Average annual operating profit through the cycle Strategy Continued focus on enhanced customer experience Maintain current market share No compromise on quality of delivery Market conditions Very strong demand driven by: lease renewals; repurposing offices; greater energy efficiency High level of enquiries OPERATING REVIEW continued Fit Out for CBRE Investment Management in London; 17,000 sq ft for Tarmac in Birmingham; 13,300 sq ft for euNetworks in London; and projects for the BBC in Newcastle and the Cambridge Design Partnership in Cambridge. In higher education, projects won and on site during the year included: the 19,000 sq ft fit out of a laboratory and workspace at Queen Mary University’s Francis Bancroft building; 25,000 sq ft for Coventry University that included a laboratory refurbishment; three projects for University College London totalling £40m; an £8m fit out and refurbishment of Middlesex University’s West Stand at StoneX Stadium; and the fit out of the School of Health at Leeds Beckett University. In commercial design and build, significant wins included: a 50,145 sq ft fit out for IMG Media in Stockley Park; KAO Corporation’s new 11,500 sq ft London office; 10,000 sq ft for Navico at The Boathouse in Southampton; 8,000 sq ft for The Gibson Garage in London, the first dedicated office and retail experience for Gibson’s guitar and music fans outside of the US; and the 2,500 sq ft HQ for Teck Resources in St James Square, London. Design and build projects completed in the year included: Montagu Private Equity’s new office in London; Hutchinson 3G UK/Three’s new 117,000 sq ft workspace in Reading; and a 180,000 sq ft Cat A fit out at Campus Reading, one of the largest office developments in the UK. Projects delivered through public sector frameworks and corporate partnerships included: an 86,000 sq ft office fit out for the Government Property Agency in Peterborough; £39m of works for the Mayor’s Office for Policing and Crime, with a future order book of £22m; 39 projects won through Fit Out’s partnership with NatWest Group; 10 projects for commercial landlord GPE to deliver 50,000 sq ft of high-quality lettable office space across London; and a 60,000 sq ft fit out for the University of Leicester via the Pagabo framework. Also via Pagabo, work continued at Nottingham Central Library for Nottingham City Council. Divisional outlook Fit Out’s medium-term target has been upgraded as of February 2023 to reflect the division’s 2022 performance, its market position and future prospects, and it is now expected to deliver average annual operating profit through the cycle of £45m–£50m. The division exceeded this target in 2022 and, based on the timing of projects in the order book and the current visibility the division has of future workload for the first half, Fit Out is again expected to be slightly ahead of the top end of this new target in 2023, at broadly similar levels to 2022. Fit Out Upgraded medium-term target Governance Financial statements Strategic report 54 Morgan Sindall Group plc Annual Report 2022 Property Services Property Services improved its performance in the period with an increase in revenue and operating profit. 1 Revenue growth was driven by the mobilisation of new contracts. Property Services Supporting Group strategy Achieve quality of earnings Excel in project delivery Secure long-term workstreams KPI performance / medium-term target Operating profit 1 £4.3m / £15m Relevant risks Economic uncertainty Health and safety incident Talent retention and attraction Partner insolvency Inadequate funding Mismanagement of working capital and investments Poor contract selectivity Poor project delivery +22% Revenue (£m) +5% Operating profit 1 (£m) -50bps Operating margin 1 (%) 1 Before intangible amortisation of £2.0m (2021: £1.5m). The quick read... Strategic focus remains on delivering repairs and planned maintenance with a strong social value offering Three new integrated contracts worth a total of £380m began operations in the year Operating profit and margin adversely impacted by inflationary pressures on labour, materials and other general costs Annual retrospective inflation-uplift mechanisms, to be applied to pricing from Q2 2023, are expected to drive significant uplift in profitability and progress towards medium-term target OPERATING REVIEW continued 163 134 112 20 21 22 4.3 4.1 1.0 20 21 22 2.6 3.1 0.9 20 21 22 Governance Financial statements Strategic report 55 Morgan Sindall Group plc Annual Report 2022 Divisional outlook The medium-term target for Property Services is £15m operating profit per year. The 2022 result was significantly impacted by inflation in the cost base. For many of the division’s responsive maintenance contracts, the annual retrospective inflation-uplift mechanisms will be applied to future pricing from the second quarter of 2023 onwards. The impact of this is expected to drive a significant uplift in profitability in 2023 and progress made towards its medium-term target. Revenue increased 22% to £163m (2021: £134m) and operating profit 5% to £4.3m (2021: £4.1m), while operating margin was lower at 2.6% (2022: 3.1%). The significant revenue growth was primarily driven by new contracts being mobilised in the year. Specifically, three new integrated contracts worth a total of £380m started operations: a 10-year contract with South East housing association, Moat, to provide services to 11,500 homes across South East London, Kent, Essex and Sussex, worth over £200m and with the potential to be extended by a further five years; an £80m contract with Longhurst Group, maintaining 6,500 homes in their East region for up to 10 years; and a 10-year contract with Welwyn Hatfield Borough Council, delivering maintenance and planned works for 9,500 homes, worth £120m. The addition of these new contracts provides a run-rate entering 2023 at which the division has sufficient critical mass to support the operating model and drive the focus on improved contract performance. While revenue increased, however, operating profit and operating margin were both adversely impacted by inflationary pressures on labour, materials and other general costs. Due to the significant time lag between such cost increases experienced and the timing of annual inflation- uplift mechanisms in client contracts, the division was unable to recover any such increases in the year and absorbed the full impact on most of its responsive maintenance contracts. Operationally, availability of industry resource was also a continuous challenge throughout the year, which further impacted efficiency of contract delivery. Strategically, the division remains focused on delivering repairs and planned maintenance with a strong social value offering, servicing public sector housing through its integrated contracts with housing associations and local authorities. At the year end, the secured order book was £1,204m, up 27% from the prior year end (2021: £945m). Of this total, in excess of 85% is for 2024 and beyond. During the year, the division’s data collection technology, goldeni, which was launched in 2021, was installed in hundreds of social homes. Its sensors pick up data on temperature, humidity and air quality to identify properties that may be susceptible to damp or mould, so that corrective action can be taken. In Basildon, 25 homes piloted new boiler sensors which send out alerts for any urgent repairs needed before the resident is even aware. The boiler programme will be expanded in 2023. Also planned for 2023 is a pilot scheme in St Albans where goldeni sensors will be used to test the effectiveness of energy-efficiency works. OPERATING REVIEW continued Property Services Governance Financial statements Strategic report 56 Morgan Sindall Group plc Annual Report 2022 OPERATING REVIEW continued Property Services Retrofitting more homes to save energy Property Services transformed a one-bedroom terraced flat into an energy-efficient show home for Westminster City Council. The council is aiming for net zero carbon emissions on its housing estates by 2040 and hoped the show home would encourage more residents to sign up to its retrofit scheme. The flat’s new energy-saving devices, including insulation, double glazing, air source heat pump, electric hob, smart ventilation bricks and solar panels, resulted in a 55% reduction in heat demand and an improvement in energy performance rating from E/D to B. Carbon emissions are expected to drop by c2.5 tonnes per year and energy bills by c£250. Following the show home’s opening in July, it was visited 135 times and uptake to the retrofit scheme increased by 25%. To date, the division has retrofitted over 500 homes for the council. £15m Operating profit Strategy Improve operational efficiency and service levels Continue to complement services with social value offering Market conditions Local authority clients more focused on housing maintenance Stable market with long-term workstreams Inflation affecting the profitability of contracts Property Services Medium-term targets These measures are a really impactful step forward towards having a more comfortable home and will help reduce energy bills which we hope will be of comfort to residents during the cost of living crisis. These improvements will also hugely reduce carbon emissions.” Cllr Matt Noble Cabinet Member for Climate Action, Regeneration and Renters, Westminster City Council Our strategy in action Governance Financial statements Strategic report 57 Morgan Sindall Group plc Annual Report 2022 Partnership Housing Partnership Housing delivered a strong operational performance in the year with good strategic progress made across the business. +22% Revenue (£m) +13% Operating profit 1 (£m) -40bps Operating margin 1 (%) 696 572 474 20 21 22 197.3 155.8 167.0 20 21 22 37.4 33.2 16.0 20 21 22 189.3 155.6 130.6 20 21 22 5.4 5.8 3.4 20 21 22 19 21 10 20 21 22 Partnership Housing Supporting Group strategy Achieve quality of earnings Excel in project delivery Secure long-term workstreams KPI performance / medium-term targets Operating margin 1 5.4% / 8% Return on capital 3 19% / up towards 25% Relevant risks Economic uncertainty Exposure to residential market Health and safety incident Talent retention and attraction Partner insolvency Inadequate funding Mismanagement of working capital and investments Poor contract selectivity Poor project delivery +£41.5m Average capital employed 1, 2 (£m) +£33.7m Capital employed 1,2 at year end (£m) Return on capital employed 3 (%) OPERATING REVIEW continued The quick read... Revenue and operating profit up, with lower operating margin reflecting slight increase in lower-margin contracting work Successful year of winning high-quality work, providing good visibility of longer-term workstreams through partnerships Increase in secured order book, with 36% for 2024 and beyond Average capital employed expected to increase towards c£250m in 2023 Expected to deliver materially lower profit in 2023; however, medium-term targets remain valid and unchanged 1 Before exceptional building safety charge of £5.5m. 2 Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total liabilities (excluding corporation tax, deferred tax, inter-company financing and overdrafts). 3 Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by adjusted average capital employed. Governance Financial statements Strategic report 58 Morgan Sindall Group plc Annual Report 2022 Revenue for the year was up 22% to £696m (2021: £572m). Split by type of activity, mixed-tenure revenue was up 15% to £371m (53% of divisional revenue) while contracting revenue (including planned maintenance and refurbishment) increased by 31% to £325m (47% of divisional total). Operating profit increased 13% to £37.4m (2021: £33.2m), resulting in an operating margin of 5.4% (2021: 5.8%) with the margin reduction in part reflecting the dilutive impact of the slight change in business mix towards lower-margin contracting activities. The division had a successful year of winning high-quality work, providing good visibility of longer-term workstreams through its partnerships. The secured order book at the year end was £1,984m, an increase of 32% on the prior year end (2021: £1,498m) with 60% of its total value for 2024 and beyond. The return on capital employed for the year was 19%, based upon the average capital employed for the last 12-month period of £197.3m. The capital employed at year end was £189.3m, an increase of £33.7m from the prior year end. In 2023, the average capital employed is expected to increase up towards c£250m, reflecting the increased scale of the business and stage of developments. Mixed tenure Increasing the number and size of mixed-tenure sites continues to be a key aspect of the division’s growth strategy. Significant progress has been made in this area, with currently a total of 58 mixed-tenure sites at various stages of construction and sales (up from 48 at the prior year end), and an average of 157 open market units per site (up from 143 at the prior year end). Average site duration is 48 months, providing long-term visibility of activity. During the year, 1,936 units were completed across open market sales and social housing (including through joint ventures) compared to 1,653 units in 2021. The average sales price of £258k compared to the prior-year average of £249k. Of the open market units, a reduction in sales activity during the fourth quarter of the year was experienced in line with the rest of the UK housing industry. Of the total divisional order book, the amount relating to the mixed-tenure activities increased 29% to £1,279m (2021: £992m). In addition, the amount of mixed-tenure business in preferred bidder status or already under development agreement but where land has not been drawn down was over £500m at the year end. Partnership Housing increased its portfolio of long-term joint ventures during 2022. The division formally executed a 15-year joint venture with Suffolk County Council with an initial five sites (2,800 homes) immediately under option. Preferred bidder status was achieved with Peabody Developments for the next two phases of its major regeneration programme at Thamesmead totalling 750 new homes. In addition, Partnership Housing has been selected as preferred bidder by Scarborough Council for their 30-year ‘Better Homes’ joint venture, with initial sites identified to deliver over 700 new homes in the Scarborough area. Scarborough Council will be part of the new North Yorkshire Unitary Council from April 2023, which would be the contracting authority. Planning permission was secured for the first scheme of Partnership Housing’s joint venture with West Sussex County Council, with works anticipated to start on site in 2023. Compendium Living, the division’s joint venture with The Riverside Group, began work during the year on two further phases worth £35m, at Ings in Hull and Castleward in Derby. Work also started on the development of 163 units at the site of the former Philips factory in South Lanarkshire; and 766 units on an additional phase of the One Woolwich Programme in London. The division legally completed the purchase of a 398-unit site in Queensferry, Edinburgh, with the majority of units affordable homes or forward sold to Sigma Homes as private-for-rent. Elsewhere, progress continued on other mixed-tenure schemes, in partnerships with Riverside, Clarion Housing, Trafford Housing Trust, Together Housing Group, Repton Property Developments (owned by Norfolk County Council), the Borough Council of Kings Lynn & West Norfolk, Flagship Group, Pobl Group and Homes England. Contracting In contracting, the total number of equivalent units built was 2,010, up from 1,477 in the prior year. Of the total divisional order book, the contracting secured order book was 39% higher at £705m (2021: £506m), of which £357m is for 2023. Key contracting schemes awarded in the year included: a £17m scheme in Stockton in conjunction with sister division, Urban Regeneration; a £70m project at Gallions 3B, Newham for Notting Hill Developments Ltd; a £30m, 143-unit scheme at Barne Barton, OPERATING REVIEW continued Partnership Housing Governance Financial statements Strategic report 59 Morgan Sindall Group plc Annual Report 2022 Creating new homes in Norfolk that help fund public services Since 2019, Partnership Housing has been managing the development of council-owned land in Norfolk to create 385 new, quality homes in Acle, Hopton and Attleborough (46% affordable or shared ownership), with proceeds from the house sales going towards funding local public services. Working with the council’s development company, Repton, the division’s role has extended from land acquisition and planning to construction, sales, and aftercare for the homebuyers. Partnership Housing has provided 15 apprenticeship opportunities on the scheme to date and has set up a formal education partnership with local Wensum Trust, to introduce its pupils to a career in construction. Planning approval has been requested for a further 100 homes in Attleborough and discussions are ongoing with Repton to develop more areas in the county. OPERATING REVIEW continued Partnership Housing Our priority is to build high-quality homes … across the county that deliver a financial return to help the council to continue delivering key services. Lovell’s experience as a developer and a contractor, as well as their complete commitment to partnership working throughout the process, has been instrumental in our achieving these objectives and we look forward to continuing our excellent partnership with them as we progress further development opportunities over the next few years.” Cllr Andrew Proctor Chairman of Repton and Leader of Norfolk County Council Plymouth, for Clarion Housing; a £15m, 90-unit scheme for Saffron Housing Trust on the old Wymondham Rugby Club site in South Norfolk; and the £20m, 124-unit Chartist Garden Village scheme in Pontllanfraith for Pobl Group. Work started on the final phase of development at The Mill in Cardiff and an £11m refurbishment scheme at The Lakes in Oldbury for Sandwell Metropolitan Borough Council, which will transform five low-rise residential buildings into modern social accommodation for rent. Divisional outlook Partnership Housing’s medium-term targets are firstly to generate a return on average capital employed of up to 25%, and secondly to deliver an operating margin of 8%. Looking ahead, although its focus on long-term partnerships with the public sector provides a reasonable level of forward visibility and resilience, the economic headwinds and general uncertainty in the housing market will inevitably impact on the division’s financial performance. Current expectations are that the division will deliver materially lower profit in 2023 compared to 2022, with both its medium-term target measures of operating margin and return on capital employed also expected to be significantly lower in the year. Despite this, however, the medium-term targets remain valid and unchanged and strategic development and investment in the business will continue to progress as planned. 25% Return on capital employed up towards 25% 8% Operating margin Strategy Increase in the size and number of mixed-tenure sites Geographical expansion Continue to invest for the future despite the downturn Market conditions Strong pipeline of large mixed-tenure schemes Good market for contracting work provides resilience Lower sales in mixed-use sites in fourth quarter of 2022. Slight pick up in the first few weeks of 2023 Partnership Housing Medium-term targets Our strategy in action Governance Financial statements Strategic report 60 Morgan Sindall Group plc Annual Report 2022 OPERATING REVIEW continued The quick read... Increase in operating profit and return on capital employed Key contributors to performance were profit and development fees from Lewisham Gateway, London, and New Victoria, Manchester, and the sale of 166 homes across the portfolio Average capital employed for 2023 expected to increase to c£110m Return on capital employed was 20% in 2022 and a broadly similar performance is expected in 2023 Urban Regeneration Urban Regeneration made good progress with its long-term regeneration schemes, delivering a significant uplift in activity and performance in the year. +20% Revenue (£m) +56% Operating profit 1 (£m) -2.2m Average capital employed 1, 2 (£m) +£16.4m Capital employed 1, 2 at year end (£m) Return on capital employed 3 (last 12 months) (%) Return on capital employed 3 (average last three years) (%) Urban Regeneration Supporting Group strategy Achieve quality of earnings Excel in project delivery Secure long-term workstreams KPI performance / medium-term target Three-year rolling average return on capital employed 3 13% / up towards 20% Relevant risks Economic uncertainty Exposure to residential market Talent retention and attraction Partner insolvency Inadequate funding Mismanagement of working capital and investments Poor contract selectivity Poor project delivery 244 203 124 20 21 22 100.4 84.0 100.8 20 21 22 18.9 12.1 8.8 20 21 22 20 13 7 20 21 22 96.5 98.7 124.0 20 21 22 13 12 21 22 1 Before exceptional building safety charge of £43.4m. 2 Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total liabilities (excluding corporation tax, deferred tax, inter-company financing and overdrafts). 3 Return on average capital employed = (adjusted operating profit plus interest from joint ventures) divided by adjusted average capital employed. Governance Financial statements Strategic report 61 Morgan Sindall Group plc Annual Report 2022 At the year end, the order book was £1,847m, a reduction of 28% on the prior year end, and is long term in nature with over 70% of its value for 2025 and beyond. As the division’s new business pipeline tends to be large-scale schemes which can take a significant time to bid, any short-term movements in the order book are not considered to be representative of future workload. No value is yet taken in the order book for Arden Cross. The order book retains a diverse regional and sector split: by value, 42% is in the North West, 46% in London and the South East, 10% in Yorkshire and the North East and 2% in the rest of the UK: and by sector, 49% by value relates to residential, 29% to offices and 13% to industrial with the remainder broadly split between retail and leisure. Divisional outlook Based upon the current profile and type of scheme activity across the portfolio, the average capital employed for 2023 is expected to be c£100m. The medium-term target for Urban Regeneration is to increase its rolling three-year average return on capital employed up towards 20%. The division delivered a return on capital employed of 20% in 2022 and a broadly similar performance is expected in 2023. 1 Includes projects delivered through joint ventures at 100% of the project value to the joint venture. OPERATING REVIEW continued Urban Regeneration Operating profit of £18.9m was an increase of 56% on the prior year (2021: £12.1m), while the return on capital employed in the year increased to 20%, based on the average capital employed in the year of £96.5m. Key contributors to performance were profit and development fees generated from Lewisham Gateway, London, and New Victoria, Manchester, developments which were both subject to forward funding deals signed in 2020; and the sale of 166 homes across the portfolio, including 115 sales at Atelier, Salford, delivered by The English Cities Fund (a joint venture with Legal & General and Homes England). The operating result also included a charge of £4.3m relating to building remediation costs which arose in the ordinary course of business and are not within the scope of the exceptional building safety charge (see page 61). Of the division’s active long-term regeneration schemes, construction progress was made with the final phase of Lewisham Gateway which will deliver 649 homes for rent, c25,000 sq ft of retail space, c15,000 sq ft of food and beverage space, 10,000 sq ft of offices and Lewisham’s first major multiplex cinema, pre-let to Empire Cinemas. Work also continued at New Victoria, Manchester, to deliver 520 homes for rent on a 450,000 sq ft, formerly unused site next to Manchester Victoria train station, due to complete in 2023; 106 homes at Islington Wharf in Manchester, through the division’s Waterside Places joint venture with the Canal and River Trust; 113 affordable homes at Northshore in Stockton-on-Tees; a 64,000 sq ft office building and 399-space multi-storey car park at Stockport Exchange; two office buildings totalling 150,000 sq ft in Birkenhead, pre-let to Wirral Council; and a 144-bedroom Holiday Inn hotel in Blackpool. In addition, a number of new schemes and phases commenced. Construction began in 2022 on One City Park, a 56,000 sq ft office building in Bradford city centre; the final phase at Hale Wharf, Tottenham Hale, to deliver a further 191 affordable homes for Haringey Council; and Forge Island, a new leisure destination in Rotherham town centre that will provide a boutique cinema, Travelodge hotel and six independent restaurants. Completions in the year included the final 100,000 sq ft units at Logic Leeds, bringing the 15-year regeneration scheme to an end; 211 homes for sale at the Novella apartment development in Manchester; 34 homes (30 affordable) handed over as part of the 75-home Brixton Centric in partnership with Lambeth Council and Notting Hill Genesis housing association; and 44 homes at West Cliff Mansions, Bournemouth, through the Bournemouth Development Company joint venture with BCP Council. Several developments within The English Cities Fund joint venture were active during the year, including Four New Bailey, Salford, where a 20-year pre-let had been signed with BT for 175,000 sq ft of Grade A office space; and the Eden building at New Bailey, a 115,000 sq ft, speculative office building, designed to be carbon neutral in operation and featuring Europe’s largest living wall (43,000 sq ft), which is due to complete in 2023. Planning consent was secured for a new 22-storey, 196-apartment building for rent in Salford Centre; and for the regeneration of St Helens and Earlestown town centres in partnership with St Helens Borough Council, which will create new homes, transport infrastructure and public spaces. The £2.5bn, 240-acre, mixed-use regeneration of Salford Crescent also progressed with planning consent obtained to deliver Salford Rise, a 90-metre, green boulevard that will connect communities in Salford with new opportunities generated by Salford Crescent. Early-stage progress has also been made on a number of schemes. Plans are progressing following a public consultation on Horsham Enterprise Park, a sustainable new neighbourhood for Horsham, which will provide 270,000 sq ft of commercial space, up to 300 high-quality homes and extensive improvements to public spaces. The division will be working together with Partnership Housing on the residential element. Plans are also being prepared for submission following a public consultation exercise for Weston M6, a £176m, 1.3m sq ft employment park near the HS2 interchange in Crewe; and for the revitalisation of Prestwich in partnership with Bury Council, to create a new heart in the village centre with wellbeing spaces, new homes, a community hub and public realm. In the second half of the year, the division was selected as development partner for Arden Cross, Solihull, a £3bn scheme to create an internationally connected, 346-acre city district including up to 6m sq ft of commercial development, up to 3,000 homes, key transport infrastructure and large areas of public space. The development agreement is set to be signed in 2023, followed by a master-planning and public consultation exercise. Arden Cross will take approximately 20 years to complete. The active development portfolio of schemes includes 16 projects on site at the year end, totalling £1,215m gross development value, 1 with a further five projects with a gross development value of £334m, expected to start on site in 2023. Governance Financial statements Strategic report 62 Morgan Sindall Group plc Annual Report 2022 OPERATING REVIEW continued Urban Regeneration Reconnecting a community Lewisham Gateway is one of South East London’s largest regeneration schemes, delivering much-needed new homes and commercial and leisure space in the heart of Lewisham. The borough was originally dominated by a large, congested roundabout that cut it off from the local train stations. Phase 1 of the scheme included removing the roundabout, re-routing two culverted rivers and rebuilding the highway system. The result was easy access to transport and land freed up to create a vibrant new place to live, work and visit. Phase 2 is making good progress, and by its completion in winter 2023 Lewisham Gateway will have delivered 1,000 new homes, 10,000 sq ft of flexible workspace, c20 shop and restaurant units, a new riverside park with children’s play space, and a long-awaited multiplex cinema. 20% Three-year rolling average return on capital employed up towards 20% Strategy Increase size and length of mixed-use regeneration schemes Grow presence in Midlands region, eg Arden Cross scheme Greater selectivity of higher return on capital employed schemes Market conditions Strong government support for mixed-use urban regeneration Good prospects for new mixed-use schemes of scale Lots of bidding activity Urban Regeneration Medium-term target Lewisham Gateway … represents true regeneration, repurposing an under-utilised and congested site to create an attractive and thriving new neighbourhood which brings benefits not just to Lewisham but the wider area, improving connectivity and providing new opportunities.” Heather Juman Head of Area South, Housing and Land, Greater London Authority Our strategy in action Governance Financial statements Strategic report 63 Morgan Sindall Group plc Annual Report 2022 Risk governance MANAGING RISK Our approach to risk is based on sound governance Risk is inherent in our business and cannot be completely eliminated. However, our risk governance model ensures that our principal risks and robust internal controls are under regular review at all levels. Our operational teams are highly skilled in their fields and valued for their ability to identify and manage the risk embedded in our day-to-day operations. The mix of skills and experience of our people is a valuable resource at all key stages, from project selection, through bidding to project delivery. A detailed system of delegated authorities allows our people the ability to perform while at the same time being responsible and accountable for their actions. Our senior management teams at divisional and Group level, aided by our internal reporting process, maintain oversight to ensure that all decisions and actions remain in line with our expectations and risk appetite. Top-down Define risk appetite; identify, assess and mitigate risk at corporate level Bottom-up Identify, monitor, report and mitigate risk at operational level Audit committee Assists the Board in monitoring risk management and internal controls and by formally reviewing Group and divisional risk registers. Group forums Cross-divisional groups dedicated to topics such as health and safety, HR, IT security, social value and climate action. Meet regularly to discuss matters arising, taking action where necessary via established authorities and reporting lines. Divisional boards Identify risks facing their businesses and take measures to mitigate the impacts. Senior managers take ownership of specific risks and ensure that appetite levels are not exceeded. Risk committee Heads of key Group functions – legal, company secretarial, IT, finance, audit, tax, treasury and commercial – review Group and divisional risk registers before presentation to the Board and audit committee. The committee ensures inherent and emerging risks across the Group are identified and managed appropriately. Group Board Responsible for setting the Group’s risk appetite and ongoing risk management, including assessing principal and emerging risks. Divisional reporting Divisional risk registers highlight risks and mitigations embedded in day-to-day operations for which every employee has some responsibility. Significant risks are monitored via rigorous reporting and communicated to the Board and delegated authorities. Delegated authorities Approval of material decisions – such as project selection, tender pricing and capital requirements – is assigned to appropriate levels of management up to and including the Board; for example, the Board must approve undertaking large or complex projects. Detailed risk reviews Conducted twice a year by each division, recording significant matters in their risk registers. Each risk is evaluated, before and after the effect of mitigation, as to likelihood of occurrence and severity of impact on strategy. Strategic planning Objectives and strategies are set to align with the risk appetite defined by the Board. Any changes are reviewed at monthly Group and divisional Board meetings to ensure matters are addressed in an ongoing and timely manner. Internal audit Group head of audit and assurance reviews and collates the divisional risk registers and draws from them when compiling the Group risk register. An annual review across the Group focuses on significant projects, themes, trends and areas of concern. Governance Financial statements Strategic report 64 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued The Group’s risk profile continues to be supported by a strong balance sheet and secured workload, and a continued focus on contract selectivity. Our risk profile Our markets have continued to receive high levels of government support owing to their contribution to the UK economy and underlying demand. In addition, the Group’s resilience and agility have been demonstrated during periods of macro disruption, which provides comfort for the future. This resilience is the result of a number of factors, including our strong balance sheet, our decentralised approach and ability to respond quickly to change, and our long-term focus on contract selectivity, high quality of delivery, prudent risk management and strong client and supply chain relationships (see pages 15, 16 and 35). The macro environment UK construction continues to benefit from the government’s sustained commitment to investment, as confirmed in the Autumn Statement, particularly in regeneration, construction and infrastructure (primary areas in the UK targeted for growth). In addition, our diversity of offering protects the business from cyclical changes in individual markets. Inflation We have witnessed significant inflationary pressures as a result of macro conditions that initially included Brexit and Covid, and more recently include the conflict in Ukraine and the energy crisis. Despite the considerable challenges presented by these issues, our project teams have managed the impacts well, resulting in minimal disruption to our operations. Our supply chain partners have been very supportive, due partly to the Group’s standing in the industry but also, importantly, to the excellent working relationships and practices we have established with them in recent years. Our preferred and predominant two-stage and negotiated procurement routes help significantly by allowing early collaboration with our clients and supply chain. This enables us to set pricing levels at a very early stage and gives us a great degree of programme certainty. We have also used mechanisms such as contingency allowances and/or indexation provisions on contracts. During construction, we closely monitor the timing of materials deliveries and intervene with support for our supply chain where required. Inflation has stretched budgets and resulted in some instances of us, our clients and our partners delaying decisions; however, our current order book and predominant public sector and regulated industry focus do offer some resilience, particularly as underlying demand is still strong. There is an increasing risk that our supply chain partners may be trading with strained finances as a result of inflationary and borrowing pressures, compounded by increases in interest rates. Our teams are acutely aware of this and have increased their due diligence as well as providing help and assistance where appropriate. We do expect to see further disruption during 2023, but not material. Partnerships and public sector clients The divisions remain focused on long-term partnerships, our favoured route to market as it allows us to work with clients and in environments where we have a track record in delivery, enabling more predictable outcomes. In addition, a substantial proportion of our regeneration schemes and construction order book are supported by public sector and regulated industry clients, via frameworks with committed spend and joint venture arrangements secured over the medium to longer term. Our regeneration activities consist mostly of lower-risk, non-speculative arrangements that ensure more efficient use of capital, underpinned by a long-term visible pipeline. Divisional perspectives Construction & Infrastructure’s long-term focus on selecting the right projects has continued to deliver margins within its target range and a positive cash position and reflects its work over the past few years to improve risk management in all areas of its operation. The division’s future order book remains high quality, consisting predominantly of public sector work via two-stage or negotiated procurement routes in established sectors. Contingency allowances and the ability to pass through supply chain costs have been maintained by our preferred procurement routes and our focus on delivering essential and critical infrastructure. The quick read... The government remains committed to investment in construction and infrastructure and a substantial proportion of our work is with public sector and regulated industry clients Our teams have been managing macroeconomic challenges with the support of our clients, partners and supply chain, with whom we have long-term relationships Our strong balance sheet, contract selectivity, high-quality delivery and prudent risk management give us resilience Governance Financial statements Strategic report 65 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued Our risk profile Fit Out, while more susceptible to GDP and macroeconomic fluctuations, also enjoys a significant proportion of two-stage/negotiated work in its future order book with visibility into 2023. Demand remains high as offices are repurposed and the short timescale of most projects assists with control of inflationary measures. Partnership Housing and Urban Regeneration have continued to see high levels of residential demand during 2022 with sales exceeding expectations across a broad UK portfolio. In the medium term, we are reassured that our housing capability is geared towards the UK’s underlying need for housing, and the fact that the homes we build, aimed at the affordable end of the market, should remain in demand. Looking forward to 2023, there are several macro uncertainties that could put pressure on our residential portfolio. For example, households are faced with rising prices (most notably energy costs), resulting in lower consumer confidence, and government incentives are set to reduce. However, UK structural demand for affordable housing, where most of our portfolio resides, is undiminished, employment prospects remain positive and the political incentive is strong. Whatever scenarios play out, we have several options available to help mitigate and manage negative fluctuations should they arise. For example, a large proportion of our schemes are in public sector partnerships. These are typically earmarked to improve and accelerate local estate regeneration and they therefore continue to be driven by central and local government, even in declining markets. These schemes are resilient because they are flexible; future phases can be remodelled to meet changing market dynamics, such as changes to the commercial and tenure mix or alternative funding structures. In addition, the schemes are subject to viability testing, eligible for gap funding, include profit- sharing arrangements, allow for alteration in the pace of the build, and include robust risk and capital controls, all of which reduces risk and helps manage expenditure by limiting exposure at key stages of development. As a result, we expect progress in some regeneration projects to slow but not stop. While we work closely with our local authority partners, challenges relating to planning delays remain an issue for our development programmes. The Building Safety Act has tightened safety regulations for residential buildings, and we are well advanced in our response to ensure that current live project specifications are compliant. We have investigated issues on past projects and made provisions, with the cash expected to be expended over the next two to three years. Some of the cash may be recoverable, although this will take time to resolve. More detail on our activities in relation to the Building Safety Act can be found on page 8. Property Services has been affected in the short term by inflationary pressures. Given the prevailing circumstances, in most instances we have negotiated with our customers compensation above standard Consumer Price Index, although there will be a lag before the full impact of this is felt. Financing In terms of resourcing our medium- and long-term plans, the Group remains in a strong financial position (see page 45 for detail of our average daily net cash and committed credit facility). People Where we are recruiting, we are seeing significant interest in the new positions we have created to help us achieve our strategic objectives. However, we do recognise some challenges associated with changes in lifestyle, cost of living, poaching and an ageing workforce, which we must carefully manage. A culture where people feel included and empowered continues to be a key ingredient of our success, and our commitments to tackling climate change and delivering social value are key to attracting and retaining the talent we need to grow and sustain the business. Read more on how we engage with and develop our people on pages 16 and 24 to 27. This review should be read in conjunction with the viability statement on pages 96 to 98. Governance Financial statements Strategic report 66 Morgan Sindall Group plc Annual Report 2022 Risk appetite and velocity Risk severity and resilience J D K E C F I Low risk High risk High resilience Low resilience Increase our quality of earnings Secure long-term workstreams Excel project delivery for our clients Maintain a strong balance sheet Consistently deliver on our Total Commitments Within three months Within one year Over a year Strategy key Risk velocity A B G H Increase Stable Decrease Our principal risks are those we consider the most significant in terms of potential impact to the business and have been extensively reviewed. In 2022, the Board conducted its annual review of the Group’s risk appetite and noted that macroeconomic uncertainty, together with inflationary and interest rate headwinds, continues to elevate certain risks towards the upper end of appetite. It noted that the Group’s current strategy was well suited to deal with these issues; however, given their fluidity, the Board would closely monitor the situation during 2023 and, should the need arise, take appropriate action which the Group is well placed to manage. The adjacent table indicates our risk appetite and risk velocity (the speed at which the risk would impact the Group). Principal risks MANAGING RISK continued Principal risk Risk appetite Risk velocity Risk category Internal/ external risk Strategic priority A. Economic change and uncertainty Medium Strategic External B. Exposure to the UK residential market Medium Strategic External C. Health and safety incident Low Operational Internal D. Talent retention and attraction Medium People Internal E. Partner insolvency or adverse change of behaviour Low Financial and operational Internal F. Inadequate funding Low Financial Internal G. Mismanagement of working capital and investments Low Financial Internal H. Poor contract selectivity Medium Operational Internal I. Poor project delivery Low Operational Internal J. Cyber activity/failure to invest in IT Low Operational External and internal K. Climate change Low 1 Strategic and operational External 1 Risk velocity impacts are both short/medium term (e.g. severe weather event) and long term (e.g. temperature change). Governance Financial statements Strategic report 67 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued Principal risks Risk description Update on risk status Mitigation Change in risk There could be fewer or less profitable opportunities in our chosen markets, including a decline in construction activity caused by macroeconomic weakness. Allocating resources and capital to declining markets or less attractive opportunities would reduce our profitability and cash generation. Continued scrutiny of UK construction balance sheets underpins our competitive position in the sector and gives confidence to our clients, employees and supply chain. In a declining market, a strong balance sheet allows us to remain agile, continue to take long-term decisions and respond to opportunities. The UK is continuing to invest in areas that complement our strategy (as confirmed in the Autumn Statement), including affordable housing, education, critical infrastructure and urban regeneration. Our business model is designed to provide a mix of earnings across different market cycles. The Group has shown strong credentials throughout the recent market turbulence and we expect to navigate any subsequent market fluctuations with limited material disruption. Our public and regulated sector focus, pipeline and order book, coupled with a strong underlying demand for buildings in these sectors, gives some comfort around inflationary and interest rate challenges provided government funding continues to accommodate increases. The diversity of our operations protects against fluctuations in individual markets while our decentralised approach enables our divisions to respond quickly to change. The Board regularly reviews the economic environment in which we operate to assess whether any changes to the outlook justify a reassessment of our risk appetite or business model. We stress test our business plan against the current economic outlook to ensure our financial position is sufficiently flexible and resilient. We are strategically focused on a high-quality order book underpinned by a strong balance sheet and financial strength. A high proportion of our secured workload is with public sector and regulated entities via long-term arrangements, with a healthy level of demand and typically preferential terms. We continue to be very selective and our procurement routes, margins, contract terms and secured workload remain favourable. We use analytical software to enhance our understanding of our medium-term pipeline quality and risk, enabling us to predict trends more accurately and adjust our strategy in response. Responsibility The Board Strategic priority Strategic risk Despite economic headwinds, our market sectors remain structurally secure and our balance sheet strong. We believe the diversity of our operations, quality and volume of our pipeline of opportunities, and secured short- and medium-term workload in both regeneration and construction will provide a level of insulation against any specific adverse market conditions where they occur. A. Economic change and uncertainty Governance Financial statements Strategic report 68 Morgan Sindall Group plc Annual Report 2022 Risk description Update on risk status Mitigation Change in risk The UK housing sector is strongly influenced by government stimulus and consumer confidence. Inflationary and interest rate pressures could challenge scheme viability, slowing down our secured order book conversion. If mortgage availability, affordability or consumer confidence is reduced, this could impact on demand, make existing schemes difficult to sell and future developments unviable, reducing profitability and tying up capital. During 2022, residential sales and volumes returned to pre-Covid levels and, on certain schemes, we accelerated build to meet increased demand. We have experienced a reduction in sales activity in the fourth quarter of 2022 in line with the rest of the UK housing industry, but underlying demand combined with the geographical characteristics of our portfolio and our affordable housing offering provide some comfort. Clear government support for new affordable housing continues, which supports our business model and market positioning. In Urban Regeneration, there are short-term viability challenges to navigate due to current inflation and interest rates. We are working through this with our partners and, where necessary, seeking additional gap funding and sources of finance with better terms. We expect progress in some regeneration projects to slow but not stop. Negative housing dynamics such as a reduction in consumer confidence due to lower real net disposable income could impact sales; however, current and future government stimuli, such as the stamp duty reliefs and mortgage guarantee scheme for properties up to £600k, complement our product offering. Constrained planning remains a frustration and has the potential to delay our schemes. However, anticipated improvements in the system could allow further efficiencies and increase the speed at which we bring developments forward. Commentators suggest that household inflation should ease in the second half of 2023, which should help alleviate affordability issues. A rigorous, three-stage formal appraisal process is undertaken before committing to development schemes and capital commitments. We work closely with public sector partners and government agencies such as Homes England to secure extra development funding if required. We use mostly non-speculative, risk-sharing development models, subject to viability conditions that lessen negative impacts from market fluctuations. On selected large-scale residential schemes, we seek to forward sell and/or fund sections to targeted institutional investors to reduce risk. Our residential portfolio has a wide geographical spread, protecting against regional market variations, and is geared towards providing an affordable product. Rather than building up a land bank, we target option agreements with landowners that limit and/or defer long-term exposure and boost return on capital employed. We regularly monitor and forecast our pipeline of development opportunities and secured workload, which includes monitoring key UK statistics such as unemployment, lending and affordability. For a large proportion of current schemes, we have the ability to slow (or accelerate) build rates should the need arise. Our partnership model provides some resilience by allowing us to flex scheme phasing, timing, tenure mix and funding structures to suit varying market scenarios. The model can be de-risked by increasing the proportion of contracting work in Partnership Housing, forming strategic joint ventures and increasing the proportion of affordable units. Responsibility The Board, executive directors and divisional senior management teams Strategic priority Strategic risk Government support for UK housing needs complements our product positioning. While government housing incentives have reduced, the homebuyer market continues to be supported by employment levels (including high job vacancies) which are favourable and expected to remain so over the short to medium term. Headwinds such as interest rate rises and inflation could impact consumer confidence, mortgage availability and loan-to-value ratios. However, our portfolio is geared towards the affordable market which the government is expected to continue to incentivise. B. Exposure to the UK residential market MANAGING RISK continued Principal risks Governance Financial statements Strategic report 69 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued Principal risks Risk description Update on risk status Mitigation Change in risk Our number one priority is to protect the health and safety of our key stakeholders and the wider public. Health and safety will always feature significantly in the risk profile of a construction business. We carry out a significant portion of our work in public areas and complex environments. Accidents could result in legal action, fines, costs and insurance claims as well as project delays and damage to reputation. Poor health and safety performance could also affect our ability to secure future work and achieve targets. We have continued to reinforce the principles of ‘safe by design’, where safety is considered throughout the design process. To address underlying trends contributing to safety incidents, we focused on three areas in 2022: trips, slips and cuts; material handling and storage; and the use of powered/non-powered tools. See page 20 for more information. We continued to meet the ISO 45001 standard for occupational health and safety. The divisions took steps to increase awareness and promote safe behaviours (see page 21 for details). The Board is responsible for health and safety, which is the first item on the agenda at every Board meeting. In addition, our responsible business committee focuses on our health and safety culture to drive better behaviour and performance. Individuals in each division, and on the Board and Group management team, are given specific responsibility for health and safety matters. Our Group health and safety forum meets quarterly, with representatives from all divisions sharing best practice and exchanging information on emerging risks. We have well-established procedures in place including safety systems, audits, site visits, incident investigation and root-cause analysis, monitoring and reporting, and reporting of near-miss incidents and incidents that could potentially have resulted in serious injury. Our regular health and safety training includes behavioural change, housekeeping on site and leadership engagement in driving site standards. Each division’s health and safety policy is communicated to all its employees, and senior managers are appointed to ensure the policies are implemented. We have developed major incident management and business continuity plans, which are periodically tested and reviewed. All divisions are accredited to ISO 45001 (see page 20). We continue to offer our colleagues a range of benefits that promote physical and mental wellbeing (see pages 21 and 22). Responsibility The Board, Group management team, divisional senior management teams, health and safety forum Strategic priority Operational risk We made improvements in our safety performance in the first half of 2022, having taken steps to increase health and safety awareness and promote safe behaviours. Our challenge now is refining our approach to drive further improvement and ensure that everyone who comes into contact with our work, on and off site, goes home safe and well. C. We cause a major health and safety incident and/or adopt a poor safety culture Governance Financial statements Strategic report 70 Morgan Sindall Group plc Annual Report 2022 Risk description Update on risk status Mitigation Change in risk Talented people are needed to provide excellence in project delivery and client service. Skills shortages in the construction industry will remain an issue for the foreseeable future. If we fail to attract and retain the talent required to meet our clients’ and other stakeholders’ expectations, this could damage our reputation and our ability to secure future work and meet our targets. Improvements continue to be made to the working environment and investment made in technology and leadership training. We are responding to the challenge of an ageing employee population and undertaking work to improve our diversity and inclusion (see pages 24 and 25). We are considered a leader in the sector in addressing climate emissions, which should help attract younger recruits. We also offer an increasing digital emphasis and improved working environments, practices and employment packages. However, it is recognised that the sector has work to do in terms of being attractive and the first choice for young people. We give our people empowerment and responsibility together with clear leadership and support. We offer them a strong Group culture and attractive working environments, remuneration packages, technology tools and wellbeing initiatives to help improve their working lives. We conduct employee engagement surveys and monitor joiner and retention metrics including voluntary staff turnover. We carry out annual appraisals that provide two-way feedback on performance and conduct exit interviews when people leave. Our succession planning includes identifying and developing future skills. We provide training and development to build skills and experience, such as our leadership development and graduate, trainee and apprenticeship programmes. Responsibility The Board, Group management team, divisional senior management teams Strategic priority + See pages 24 to 27 for more information about our commitment to developing people. People risk Our current success is helping us attract and retain people, and in the short to medium term we are focusing on increasing the Group’s diversity. Current staff retention is challenged by both social and business-related issues, for example lifestyle changes, poaching and an ageing workforce. D. We fail to attract and retain the talent we need to maintain and grow the business MANAGING RISK continued Principal risks Governance Financial statements Strategic report 71 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued Principal risks Risk description Update on risk status Mitigation Change in risk An insolvency of a key client, subcontractor, joint venture partner or supplier could disrupt project works, cause delay and incur the costs of finding a replacement, resulting in significant financial loss. There is a risk that credit checks undertaken in the past may no longer be valid. As we are less able to rely on historical supply chain credit checks, our teams have heightened sensitivity and are looking for signs of stress that would enable early intervention and options to resolve; this includes measures to gain greater control and transparency. Current UK macroeconomic issues have stretched many of our supply chain partners’ balance sheets. However, the strength of our balance sheet gives us the option to step in and help them manage short-term issues, such as cash flow, if and as deemed appropriate. Our strategy has been to reduce payment days and our supply chain partners regard us as dependable and responsible. In addition, we do not hold any cash in the form of retention from our preferred supply chain partners which helps reduce their cash flow pressures and the likelihood of failure. Our business model and order book are predominantly focused on public sector and regulated industries and commercial customers in sound market sectors, reducing the likelihood of a material customer failure. We carry out rigorous due diligence, particularly on commercial clients and supply chain partners, obtaining where necessary relevant securities in the form of guarantees, bonds, escrows and/or more favourable payment terms. We conduct a formal, multi-stage tender review and approval process before entering into contracts, with a focus on client payment behaviours, cash terms and profiling, and liquidity. Formal due diligence is carried out when selecting joint venture partners, including seeking protection in the event of default by one of the partners. Joint ventures require executive director approval. We work with preferred or approved suppliers where possible, which aids visibility of both financial and workload commitments. We monitor our supply chain utilisation to ensure we do not overstress their finances or operational resource. We rigorously monitor work in progress, debts and retentions. Responsibility Executive directors, divisional senior management teams Strategic priority Financial and operational risk Some partners may have been trading with stretched finances following the pandemic, the unwind of government measures introduced to support business recovery, and the reverse charge VAT initiative. More recent inflation and interest rate increases have likely put further pressure on our partners’ balance sheets, leading to a greater likelihood of failure. E. Partner insolvency and/or adverse behavioural change Governance Financial statements Strategic report 72 Morgan Sindall Group plc Annual Report 2022 Risk description Update on risk status Mitigation Change in risk A lack of liquidity could impact our ability to continue to trade, or restrict our ability to achieve market growth or invest in regeneration schemes. £180m of bank facilities remained available but undrawn throughout the year. During the reporting period and for the foreseeable future, our average net daily cash continues to be healthy and clearly indicates the cash-backed nature of the business. Our balance sheet continues to provide assurance for our stakeholders and allows us to continue investing in regeneration schemes while remaining selective in construction. We have a Group-led, disciplined capital allocation process for significant project-related capital, which takes into consideration future requirements and return on investment. We monitor our cash levels daily and conduct regular forecasting of future cash balances and facility headroom. Our long-term cash forecasts are regularly stress tested. Responsibility Executive directors, Group tax and treasury director, divisional senior management teams Strategic priority Risk description Update on risk status Mitigation Change in risk Poor management of working capital and investments leads to insufficient liquidity and funding problems. Our ongoing focus on working capital management has enabled us to maintain levels similar to prior years while continuing to improve our supply chain payment practices and investment in regeneration. Our cash position is not supported by any form of supply chain debtor finance and gives a clear indication of our financial health. We continue to maintain a positive momentum in cash management in construction due to a combination of improved returns, cash optimisation and cash conversion. Our average net daily cash for the period demonstrates our disciplined working capital management. The introduction of the VAT reverse charge for construction services in March 2021 had the effect of significantly improving our net cash position. Our delegated authorities require that capital and investment commitments are notified and signed off at key stages with senior level approval. We reinforce a culture within our bidding and project teams of focusing on cash returns to ensure they meet expectations. We monitor and manage our working capital with an acute focus on any overdue work in progress, debtors or retentions. We monitor cash levels daily and produce weekly cash forecasts. We manage our capital on regeneration schemes efficiently, for example through phased delivery, institutional and government funding solutions, and forward funding where possible. Responsibility Executive directors, Group tax and treasury director, divisional senior management teams Strategic priority Financial risk Our committed bank facilities of £180m are in place, £165m until October 2025 and £15m to March 2024, which, coupled with our strong cash position, provide significant headroom. Our strong balance sheet and cash position continue to support investment in long-term regeneration schemes and protect against economic downturn, allowing us to make the right long-term decisions. F. Inadequate funding G. Mismanagement of working capital and investments MANAGING RISK continued Principal risks Governance Financial statements Strategic report 73 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued Principal risks Risk description Update on risk status Mitigation Change in risk In a volatile market where competition is high, a division might accept a contract outside its core competencies or for which it has insufficient resources. If a contract is incorrectly bid, this could lead to contract losses and an overall reduction in gross margin. It might also damage our relationship with the client and supply chain, leading to a reduction in work volumes. Our order book consists of a high proportion of public sector, regulated industry and framework clients with typically healthier risk profiles and is secured in limited competition. We have not changed the sectors or markets we operate in and are therefore unlikely to engage in a project outside of our capability. In construction, the majority of our work has been secured via negotiated and two-stage procurement routes. 1 Materials availability and inflation have been challenging in the period, requiring significant additional management, but have not resulted in any major issues. This is due largely to our standing in the market, the dedication of our people and supply chain (see page 35), and our focus on preferred procurement routes. In construction, inflation is generally managed through negotiated and two-stage procurement routes and the use of project contingencies and/or indexation that allow price increases to be recovered. It is part of our strategy and culture to be selective in our work. We target optimal markets, sectors, clients and projects. We limit our participation in open market bids, conducting a large proportion of our projects via framework or joint venture arrangements with repeat clients who share our values. This provides a high probability of predictable and successful outcomes. When bidding, we aim for negotiated and two-stage procurement routes that allow us early engagement. Our divisions select projects according to pre-agreed types of work, project size, contract terms and risk profile. A multi-stage process of bid review and approval includes tender review boards, risk profiling and a system of delegated authorities to ensure approval at appropriate levels of management. We profile the skills and capabilities required for the project to ensure that we allocate the right people. Our divisions have processes in place to select supply chain partners who match our expectations in terms of quality, sustainability and availability. We conduct a robust review of our pipeline and bids at key stages, including rigorous due diligence and risk assessment, and obtain senior level approval. Responsibility Executive directors, divisional senior management teams Strategic priority 1 Negotiated and two-stage procurement routes allow us early engagement in the project and greater visibility, influence and certainty over pricing and programming. Operational risk The quality of our long-term secured workload in our predominantly public and regulated industry sectors should safeguard our future performance, allowing us to continue selecting the right projects. Client budgets have become more stretched and preconstruction periods are taking longer. We continue to maintain sensible contingency levels, although these have narrowed, and there is scope for passing through inflationary costs, particularly on the essential and critical work we carry out. H. Poor contract selectivity and/or bidding Governance Financial statements Strategic report 74 Morgan Sindall Group plc Annual Report 2022 Risk description Update on risk status Mitigation Change in risk Changes to the scope of works and contract disputes could lead to costs being incurred that are not recovered, loss of profitability and delayed receipt of cash. Failure to meet client expectations could incur costs that erode profit margins, lead to the withholding of cash payments and impact working capital. It may also result in reduction of repeat business and client referrals. Not understanding the project risks may lead to poor delivery and could result in reputational damage and loss of opportunities. Ultimately, we may need to resort to legal action to resolve disputes, which can prove costly with uncertain outcomes as well as damaging relationships. The pressure on client budgets has increased due to impacts from inflation, which in turn can lengthen preconstruction periods. The high proportion of repeat, framework-related, two-stage and negotiated work in our current order book continues to reduce the likelihood of forecasting impacts due to delays, unforeseen changes and disputes, meaning we are more likely to achieve sustainable and predictable outcomes. There is a recognised shortfall in the construction labour market, exacerbated by impacts from Covid and Brexit. However, in the short term, while we have seen issues, we, together with our supply chain, are managing the situation. We have responded to the Building Safety Act which primarily deals with building regulations and fire safety, with Construction, Partnership Housing and Urban Regeneration having updated their methodology to ensure that project specifications remain compliant. This includes a complete refresh of design management and procedures, increased on-site scrutiny and records and engagement of independent fire consultants on more complex schemes. In terms of existing Building Safety Act and related legacy issues, we have completed an in-depth analysis of our portfolios and sought internal and external expert advice. Where there have been concerns over the compliance of cladding materials or with the overall fire safety of buildings, and we are committed to rectifying them, appropriate remedial activity has or will be undertaken and/or expenditure provided for. See page 8 for more information on our building safety commitments. We have well-established systems of measuring and reporting project progress and estimated outturns that take into account contract variations and their impact on programme, cost and quality. The strength of our supply chain relationships and preference to work with selected partners reduces the probability of project failure and helps to ensure we deliver predictable outcomes. Where legal action is necessary, we notify the Board, take appropriate advice and make suitable provision for costs. Formal internal peer risk reviews highlight areas of improvement and share best practice and ‘lessons learned’. Various Perfect Delivery 1 initiatives delivered in Construction and Urban Regeneration focus on improvements in product quality and predictability and client experience. Regular formal and informal stakeholder feedback allows us to intervene when required and refine our offering to provide exceptional outcomes. We continue to use and enhance our digital project management tools and commercial metrics that highlight areas for focus and provide early warnings, enabling early intervention in the construction cycle. Our divisions have worked closely with our supply chain for many years, providing predictable workloads and prompt payment. Maintaining good supply chain relationships has helped us navigate labour and/or materials availability issues. Responsibility Executive directors, divisional senior management teams Strategic priority 1 Perfect Delivery status is granted to Construction, Infrastructure and Fit Out projects that meet all four client service criteria specified by the division. Operational risk Our focus on project selectivity, the quality of our order book and our close engagement with our supply chain partners helps reduce the probability of poor performance. Inflationary pressures increase the risk but are considered manageable, although stretched client budgets and supply chain finances and any related change in behaviours could increase the risk of disputes and/or failures. However, our longstanding relationships and focus on customer experience should help navigate us through significant issues, should they arise. I. Poor project delivery (including changes to contracts and contract disputes) MANAGING RISK continued Principal risks Governance Financial statements Strategic report 75 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued Principal risks Operational risk To protect against increasing cyber attacks, we invest in security controls and partners, including liaising with government security advisers. J. Cyber activity and failure to invest in IT Risk description Update on risk status Mitigation Change in risk Investment in IT is necessary to meet the future needs of the business in terms of expected mobility, growth, security and innovation to enable its long-term success. It is also essential to avoid a cyber incident that could cause reputational and operational impacts and/or a loss of data or intellectual property that could result in significant fines and/or prosecution. Criminal activity continues to increase and, while we are confident in our security strategy, it is continually checked and challenged. During the year, we achieved re-certification to ISO 27001 and the government’s Cyber Essentials Plus Scheme. We continue to enhance our visibility of security events and ‘indicators of compromise’ (signs of a data breach) using the latest technologies. The Board has agreed a five-year security strategy, to be supported by continuous improvements and annual improvement planning. To ensure we keep pace with change, we provide our IT security steering group with additional funding for new cyber tools as needed. All our employees have undertaken cyber security training during the year, which includes phishing awareness and testing and focused training for users in key roles. We commission an external industry expert to conduct regular cyber risk analysis on every device used in our network. The data collected is independent of our other security systems and acts as an audit of our security controls and their effectiveness. Big data, digital construction and analytics are at the forefront of our latest technological developments, and we continue to develop the use of these. Having used leading indicators for some time, we are now trialling predictive tools to help identify issues early in the construction cycle, including programme, technical and commercial issues, and to enhance our current safety practices. We have a dedicated Group team focused on providing a stable and resilient IT environment with continued investment in core infrastructure, security and applications. Our divisional IT teams focus on business-specific product support. We adopt best practices to secure our people and data. We adhere to the National Institute of Standards and Technology Cybersecurity Framework. We engage with industry-leading partners to adopt appropriate technologies to protect the Group. Our IT security steering group provides governance and oversight of the Group’s cyber strategy and strength, resources and funding. We run regular audits using different parties (both technical and non-technical) to confirm that our controls remain effective. Audit reports are shared with the IT security steering group. We train all our employees in data protection and information security including awareness and responsibilities. Our investment in IT enables all our people to work remotely and securely with minimal inconvenience. In 2022, we invested £3.7m in technology and business innovation, £0.6m in cyber security, £1.0m in cloud computing, £1.7m in operational and commercial systems enhancement, £0.4m in customer engagement technologies, and £0.1m in carbon and sustainability management. Responsibility The Board, Group management team, IT security steering group (reporting to the Group finance director) Strategic priority Governance Financial statements Strategic report 76 Morgan Sindall Group plc Annual Report 2022 Risk description Update on risk status Mitigation Change in risk For detailed information on our climate change risks, mitigations and opportunities, see pages 84 and 87 of our Task Force on Climate-related Financial Disclosures. Page 82 sets out our climate change governance, indicating Board oversight and management’s responsibilities. Strategic priority Strategic and operational risk We have been recognised as leaders in our sector for our work in reducing carbon emissions (see page 18). However, there is still much to do as we progress towards our 2030 goal of net zero. K. Climate change MANAGING RISK continued Principal risks Governance Financial statements Strategic report 77 Morgan Sindall Group plc Annual Report 2022 While our principal risks address shorter-term issues, our strategic planning process includes identifying emerging risks that may affect our ability to deliver our objectives over the medium to longer term. This is supplemented by reviews of any matters likely to impact strategy that take place as part of our twice-yearly internal risk management process and monthly Board reporting. The following emerging risks are currently being tracked and monitored by the Board. The Board is satisfied with progress being made in these areas, although it will continue to revisit them as matters develop. Emerging risks Long-term scarcity of skilled labour in the industry Issue/risk Update Comment/outlook This is a UK-wide issue and, while the sector works to broaden its appeal as a career option, will require considerable government and sector interaction to resolve. This could impact our ability to deliver long-term growth and/or disrupt project delivery. It could lead to the ultimate resizing of the industry and the Group. We have witnessed some short-term issues but this has been largely mitigated by our predominant two-stage procurement approach; this enables early engagement of the supply chain, which helps them manage longer-term labour resourcing and planning. Off-site, modular and new methods of construction are already helping reduce the need for on-site resource and assisting with the skills gap/shortage. Technology will also play its part in reducing the need for site-based resource and attracting people into the industry but will require some upskilling to be undertaken. There is ongoing government action, such as incentivisation of school leavers and new education schemes. We are engaging with schools and local communities to encourage people to join the industry and provide training and work opportunities (see pages 41 to 43). Our diversity and inclusion initiatives (see pages 24 and 25) are designed to increase the talent pool available and make the industry more attractive. The relationships our divisions have built up with their supply chain help mitigate the effects of labour and/or materials availability issues (see page 35). Technology’s advancing pace Issue/risk Update Comment/outlook We do not adapt to (or adopt) new ways of working, invest in technology or develop skills and/or supply chain relationships that allow us to compete in the future marketplace. We fail to embrace innovative technologies to increase efficiency for the Group and our clients, resulting in a loss of competitive advantage and a reduced ability to secure repeat business. Our divisions develop and manage new technological tools and ideas that allow them to remain competitive in their markets. The tools are shared across the Group where appropriate to facilitate continuous improvement. Our divisions continue to evolve their use of data analytics, business intelligence tools, and their respective operational, procurement, commercial and financial systems (see page 76 for our investment in technology). Microsoft collaboration tools have provided seamless working, giving employees easy access to systems at home, on site or on the move, and strengthening our cyber security. We continue to adopt new and sustainable methods of construction, including prefabrication, modular and off-site production techniques (via our supply chain partners). We are remaining cautious, however, to avoid any longer-term defect and/or legacy issues. Artificial intelligence, machine learning, IoT (Internet of Things), augmented reality, robotics, exoskeletons, 3D printing, and virtual reality are evolving within the sector but are currently considered immature. We have taken some initial steps into these areas and are keeping a close eye on developments as they are set to provide greater efficiencies and safer working environments as they become more established. To reduce carbon emissions on our projects, we use on-site energy generation and alternative fuels for our vehicle fleet and generators. We have started designing low-carbon buildings and are using more energy-efficient construction methods according to requirements. We expect to accelerate our uptake of alternative construction technology significantly over the next few years, including using alternative products, plant materials and techniques. MANAGING RISK continued Governance Financial statements Strategic report 78 Morgan Sindall Group plc Annual Report 2022 MANAGING RISK continued Emerging risks People’s changing working patterns Issue/risk Update Comment/outlook Working patterns are shifting fast due to trends that include: older, more experienced people wanting to work longer; younger people seeking meaningful jobs with more flexibility (by 2030, millennials and Gen Z will make up most of the workforce); people looking for more personally and professionally satisfying work; people wanting to move beyond the traditional 40-hour/48-week employment contract to something more flexible and tailored to their needs and stage of life; and advancing technology that facilitates remote and collaborative working, while also requiring new and different skills. We will need to monitor these trends so that we provide a working environment that attracts the best talent. Our ethos is to provide a working environment that is stimulating, collaborative, productive, respectful, flexible and safe. Covid accelerated a change in longstanding working behaviours across the Group towards greater flexibility. We are continuing to monitor changes in our colleagues’ working patterns to ensure that we provide an environment in which they can thrive. We provide tools and technology at least comparable to those of our competitors and are constantly adopting and adapting to meet new demands. Given the anticipated pace of change, we will need to keep our approach under constant review. Offering fulfilling work, ongoing opportunities to grow and learn, flexibility and diverse, value-oriented workplaces will be essential. We need to understand the priorities and values of millennial and Gen Z employees and consider new models of working that work better for them and the business. This includes supporting employees in clarifying what they want their working life to look like in the future and identifying the skills they need to move in the right direction. Work will increasingly be shared with intelligent machines and robots, with implications for the type of skills and talent we will require. For the Group to prosper and grow over the medium to long term, we have an opportunity to change the way we work to attract the best talent, improve operational capability and increase efficiency. Governance Financial statements Strategic report 79 Morgan Sindall Group plc Annual Report 2022 We are committed to the recommendations of TCFD, providing our stakeholders with transparent information on climate-related risks and opportunities that are relevant to our business. Our strategy focuses on improving our operations as well as the positive impact we can have on our clients, supply chain, and the communities we work in to minimise our carbon footprint and promote more sustainable living. We have received a climate change ‘A’ score from CDP for the third year running and further details can be found in our CDP response at cdp.net (requires registration to access). At the time of publication of this annual report, we have made climate-related financial disclosures consistent with the TCFD’s 11 Recommended Disclosures pursuant to Listing Rule 9.8.6 (R) (8). Our complete and entire TCFD responses are included in this report. Task Force on Climate-related Financial Disclosures (TCFD) TCFD recommendation 2022 highlights and reporting reference Governance a) Describe the Board’s oversight of climate-related risks and opportunities. The Board monitors the Group’s progress against our science-based targets, including revalidation against a 1.5 o C scenario. The Board authorised investments for the Blenheim Estate woodland, Lakeland Fen and Great North Bog peatland restoration projects and increased the internal carbon charge to £70 per tonne CO 2 e for 2023. See pages 31 and 32 for more information. b) Describe management’s role in assessing and managing climate-related risks and opportunities. The decentralised nature of the business means each division sets its own decarbonisation strategy, with monitoring and oversight by the Group management team (GMT). Climate action group agenda items in 2022 included: net zero strategies, Scope 3 emissions, terms of reference update, Carbon i Ca, CDP review and gap analysis. See pages 30 and 31 for more information. Strategy a) Describe the climate-related risks and opportunities the organisation has identified over the short, medium and long term. We have evaluated 30 climate-related risks and 19 opportunities. These risks and opportunities are summarised in the table on pages 84 to 87. Our definition of short, medium and long term aligns with our strategic business planning practices. See pages 28 to 34 for more information. b) Describe the impact of climate-related risks and opportunities on the organisation’s business, strategy and financial planning. While we have not identified any financially material climate-related risks, we prioritise reducing our carbon as part of our social responsibility to stakeholders. We aim to capitalise on the opportunities associated with a transition to a low-carbon society. Examples and greater detail on our strategic response to climate-related risks and opportunities can be found on pages 28 to 34. We continue to invest in high-quality conservation projects (see pages 31 and 33). See pages 83 to 87 for more information. c) Describe the resilience of the organisation’s strategy, taking into consideration different climate-related scenarios, including a 2 o C or lower scenario. We have conducted a qualitative scenario analysis and made the commitment to undergoing a quantitative analysis in 2023. Our resilience stems from our position in the market for developing low-carbon solutions for clients, adapting critical infrastructure, and retrofitting existing buildings to be more efficient. See pages 28 to 33 for more information. CLIMATE REPORTING The following table summarises our disclosures and notes where further detail on climate-related financial disclosures can be found in this report. Where possible, we have made use of TCFD guidance material including the TCFD technical supplement on the use of scenario analysis, TCFD Guidance on Metrics, Targets, and Transition Plans, and the TCFD Guidance for All Sectors. We will continue to draw upon these resources to further strengthen our disclosures as our TCFD journey progresses. In 2023, we will disclose financial quantification of our climate-related risks and opportunities. Governance Financial statements Strategic report 80 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD TCFD recommendation 2022 highlights and reporting reference Risk management a) Describe the organisation’s process for identifying and assessing climate-related risks. We have a robust governance system in place to identify and assess all risks, including those relating to climate change. The process consists of a top-down and bottom-up approach with inputs from divisional levels at least twice a year. The Group has also undergone a specific climate-related risk assessment to categorise the likelihood and impact of 30 climate-related risks. See page 90 for more information. b) Describe the organisation’s processes for managing climate-related risks. We proactively manage climate-related risks. A description of our mitigation responses is included in the table on pages 84 and 85. Examples and detail can be found on pages 30 to 33. See pages 28 to 34. c) Describe how processes for identifying, assessing and managing climate-related risks are integrated into the organisation’s overall risk management. Over the years, we have evolved our understanding of climate-related risks and fully integrated their consideration into our business operations. See page 67 in our managing risk section. See pages 64 to 67. Metrics and targets a) Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk management process. We have climate-related metrics relating to our management of regulatory, reputational and market risks and resource efficiency and resilience opportunities. The full extent of the KPIs and metrics we use to monitor progress across our Total Commitments can be found in our responsible business data sheet on our website. See page 13 for more information. b) Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 greenhouse gas (GHG) emissions, and the related risks. We disclose our Scope 1, 2 and operational Scope 3 GHG emissions as part of our SECR reporting (see page 92). See page 91 for more information. c) Describe the targets used by the organisation to manage climate-related risks and opportunities and performance against targets. In 2018, we had our targets validated by the SBTi for Scope 1, 2 and operational Scope 3 under a well below 2 o C scenario. In 2022, we resubmitted for validation against 1.5 o C. We will report against these new targets in 2023. We continue to pursue our targets relating to our supply chain and the electrification of our vehicle fleet. See page 91 for information on our targets. Governance Financial statements Strategic report 81 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Governance of climate-related risks and opportunities Board oversight At least once a year, the Board considers the impact of climate change on our stakeholders as part of its strategic review and is responsible for overseeing our performance against climate targets and net zero strategies (through to 2030). Ultimate responsibility for climate-related matters rests with the chief executive. The Board continues to expand its knowledge and expertise on climate-related matters through regular interaction with management teams and third-party engagements with investors, clients and other relevant stakeholders. Climate-related matters are also addressed by the following: The responsible business committee assists the Board in fulfilling its oversight responsibilities in relation to climate-related matters and makes recommendations to the Board. See pages 131 to 133 for more information. The audit committee supports the Board in overseeing compliance with climate change reporting and considering climate change risks as part of the biannual review of principal and emerging risks. The audit committee also reviews the Group’s TCFD disclosures and has been advised on future focus areas of climate reporting. The remuneration committee has concluded that ESG (including climate change) is already an integral part of the Group’s day- to-day operations and that it does not warrant further incentivisation (see page 136). Management responsibility As we are a decentralised organisation, the Board delegates to our divisions the implementation of our net zero carbon strategy and ensuring appropriate actions are taken. The GMT, led on sustainability by the Group finance director, is responsible for agreeing our operational and strategic approach to managing climate change, while the divisions manage climate-related risks and opportunities on a day-to-day basis. This allows for maximum efficiency and specification on how best to manage climate-related risk and capitalise on opportunities. Divisional management is overseen by the executive directors. Guiding the GMT is the Group director of procurement and sustainability, who the Board has assigned overall responsibility for delivering strategy and communicating with each division on how we should address climate change. The director of procurement and sustainability has developed a high level of sustainability expertise and possesses a variety of skills and experience relating to climate change and environmental management. He shares his expertise across multiple forums set up to address industry challenges. The director of procurement and sustainability chairs the Group’s climate action group. He updates the responsible business committee once a year and attends the risk committee, and liaises with the Group’s finance director and commercial director, both of whom are members of the GMT. The diagram to the right provides more information on our climate-related governance structure. Climate governance Top- down Bottom- up Group Board Has oversight of climate-related matters and approving net zero strategy. At least once a year considers climate-related risks and opportunities as part of its annual risk appetite, business plans, annual budgets, and performance against climate objectives. Finance director presents the Group’s climate performance and plans to investors. Climate action group Cross-divisional group responsible for sharing information and advising on actions divisions can take to mitigate climate-related risks and deliver net zero strategy. Meets at least four times a year to report on progress, share best practice and identify opportunities. GMT Cross-functional team chaired by the chief executive and attended by the Group finance director, Group commercial director, company secretary and divisional managing directors. Agrees climate-related targets and objectives, investment requirements and strategic oversight for the divisions. Responsible business committee Assists Board in managing climate-related risks and initiatives to meet net zero targets. Chief executive attends all meetings. Audit committee Reviews and approves TCFD statement on behalf of Board. Considers climate risks as part of the Group’s risk register twice a year. Group director of procurement and sustainability Overall responsibility for delivery of net zero strategy. Chairs climate action group and represents Group at external collaborations to further expertise. Project teams Responsible for identifying climate-related risks on projects and implementing appropriate actions to mitigate them. Support net zero strategy by collaborating on projects to reduce operational emissions. Divisional boards Responsible for implementing net zero carbon strategy, managing climate-related risks identified at divisional level, and delivering climate-related initiatives. To support management’s responsibility towards reducing our carbon footprint and maximising climate opportunities, we continue to increase climate awareness by educating senior management and all employees (see page 30). Governance Financial statements Strategic report 82 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Strategy Identified climate-related risks and opportunities In 2021, with the help of our external consultancy experts, the Group underwent a detailed risk assessment to identify a wide range of climate-related risks and opportunities facing each division over the short, medium and long term (see the table below for more information). These risks and opportunities continue to be reviewed as part of our ongoing wider risk management process. Definition and explanation of timeframes Short term 0–1 year Medium term 1–3 years Long term 3+ years Twice a year, each division carries out a detailed risk review, recording significant matters in its risk register. This time horizon aligns with our ongoing projects, current operational expectations and challenges, and the bidding process for upcoming projects. We monitor and report on our Total Commitments performance on an annual basis. To satisfy ourselves that the Group has adequate resources to continue in operation for the foreseeable future, we undertake an annual viability assessment covering a three-year period, which is in line with the Group’s budgeting cycle. Most of our projects are short to medium term in nature. Risks and opportunities within this timeframe are therefore captured through our in-depth project risks review. Our long-term risks and opportunities are assessed in line with our strategic planning, which considers emerging markets and changing client behaviours, technologies, and legal, regulatory and political changes. In assessing these risks and opportunities, we have taken into consideration our obligations and abilities to meet our long-term science-based targets. While our projects are generally short to medium term, we recognise that the projects we build and the developments we put in place will need to be resilient against a changing future. The assessment considered the materiality of 30 climate-related risks and 19 opportunities, with each division categorising both risks and opportunities against the likelihood of occurrence and their strategic impact on operations. Risks and opportunities were identified through a workshop led by third-party expert consultants with particular consideration for the 11 categories identified by the TCFD and their application to the business. The key risks to the Group were identified by assessing firstly whether that risk was considered significant to one division (it should be noted that no individual risks were identified as significant to two divisions or more). Secondly, the total score provided to that risk across different divisions was considered (with scores above 40 considered to be key). It should also be noted that risks overall were ranked much lower than opportunities, with fewer risks identified as significant across the Group. Further analysis was considered through qualitative scenario analysis that mapped out changes to policy, advances in technology, resource efficiency and increased likelihood of physical climate events. The outcomes of this exercise are summarised in the table on pages 84 to 87. While we have identified some risks to be ‘high’, i.e. they have 30% or greater likelihood of materialising over the short or medium term and would create enough impact to the business and supply chain to affect how the business operates, as of now, these risks and opportunities have been identified as relatively immaterial and are not expected to translate into a financially material impact on the business. Their immateriality is due to multiple factors. The short-term nature of our work means that our vulnerability to the physical risks of climate change is minimal. Our business is service-based, we do not own any long-term assets or hold risk, and we secure the terms and conditions of our projects prior to any investments. Governance Financial statements Strategic report 83 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Identified climate-related risks and opportunities Drivers Risk description Potential impact on business Mitigation/strategic response Transition risks Legal Timing of impact Short to medium term Current ranking High Increasing legislation aimed at mitigating climate change and enhancing air quality in the form of a direct carbon tax, congestion charges on vehicles, and/or new building standards Enhanced Scope 3 emissions reporting that includes raw data from suppliers in place of estimates based on revenue Increased costs associated with penalties if found in breach of new regulation Increased operational costs to meet new regulatory requirements Negative stakeholder perception making it hard to win contracts, impacting revenue Implemented internal carbon charge in 2021 and increased the charge in 2022 to foster low-carbon decision-making Auditing emissions to ensure accurate reporting Hiring new talent focused on ESG and developing employee and leadership skillsets Participation in trade associations and periodic assessments of emerging regulation Rolling out Carbon i Ca and goldeni (see page 30) Regulatory Timing of impact Short to medium term Current ranking High Changes to regulations to meet new efficiency standards or the ban of certain materials Addressing climate adaptation (e.g. cooling or banning construction in certain areas) Circular economy, waste disposal and recycling results in changes to building process Increased costs associated with revising design specifications and material requirements that are passed on or reduce margins Increased operational costs Increased waste management costs Longer project timelines or increased likelihood of delays Prioritising sustainable procurement practices and better decommissioning and recycling practices Collaborating at the forefront of new building standards; developing expertise in net zero standards and innovative processes to reduce emissions at all stages of construction (see pages 29 and 31 for examples) Implementing technologies focused on energy efficiency, i.e. Passivhaus Reputational Timing of impact Medium to long term Current ranking Low Carbon commitments are insufficient or do not meet client and investor expectations, leading to reputational damage Meeting our targets may require additional investments Increased spend required for climate change mitigation Failure to win contracts, secure lending or attract investors One of the first construction companies globally to achieve target validation by the SBTi, with targets submitted for revalidation in 2022 to align with a 1.5 o scenario Having our ESG performance assessed by independent rating agencies, responding to investor demands The proceeds from an internal carbon charge are invested in projects which assist the Group in our move towards net zero Technology Timing of impact Medium to long term Current ranking Low Too slow to adopt the latest efficiency technologies as clients prioritise less resource- intensive designs Associated cost with lower-emission technologies Industry fails to develop low-carbon technology Failure to win contracts Increased costs associated with operations that impact margins or are passed on Limited options for delivering emissions targets Piloting low-carbon technologies and alternative fuels (see pages 35 to 38) Decarbonisation plan is not reliant on unproven technologies Leveraging relationship with supply chain to find cost-effective methods of securing necessary equipment and to be early adopters of technology Governance Financial statements Strategic report 84 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Drivers Risk description Potential impact on business Mitigation/strategic response Transition risks Market Timing of impact Long term Current ranking Low Adopting immature products or services (e.g. overheating, drainage issues, failure to meet net zero standards) Increased costs associated with legal fees and fines. Tarnished reputation resulting in less work Engage with insurance, legal and suppliers to prevent legacy defects or inadvertently taking on more risk Design teams take a precautionary approach to adopting new technologies Timing of impact Long term Current ranking Medium Demand for low-carbon products resulting in supply chain bottlenecks Increased costs in raw materials (e.g. increased timber demand putting pressure on sourcing) Increased operational delays or costs associated with procurement Potential delays factored into decision-making process. Secure fixed rates and prices for projects Preserve our supply chain management practices to gain favourable terms and agile procurement streams (see page 35) Timing of impact Long term Current ranking Low Market favouring improving existing structures over new builds Decreased revenue associated with new builds Cultivate fit out, retrofit and regeneration segments of business. Provide client solutions (e.g. Carbon i Ca and goldeni). Physical risk Chronic and acute Timing of impact Long term Current ranking Low Vulnerabilities due to increasing extreme weather events (droughts or prolonged wet seasons) More unviable land (e.g. flood plains) and reduced building plots Saturated grounds, inability to access sites, or damage to materials Increased site run-off and pollution events due to storm surge Project delays and increased risk of re-work Increased supply chain disruption Increased sales prices and reputational damage to joint venture partners making schemes less viable Due diligence process evaluates the likelihood of risks Work with insurance providers to understand climate Operations are not water intensive See above. Governance Financial statements Strategic report 85 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Drivers Risk description Potential impact on business Mitigation/strategic response Opportunity Resource efficiency Timing of impact Short to medium term Current ranking High More efficient machinery extends the use of personal protective equipment and has proven to be cost neutral at times Efficient buildings reduce electricity consumption Increased demand for use of recycled materials in new designs and circular economy opportunities for supply chain partners Reduces operational costs from fuel; minimises transportation costs or haulage cost Decreases costs with waste disposal Reduced costs of projects Increased internal carbon charge to incentivise transition. Engaging in Passivhaus construction and piloting new technology (see pages 29 and 30) Developing new recycling and decommissioning standards (see pages 33 and 34) Use of Carbon i Ca (see page 30) Energy sources Timing of impact Short term Current ranking High Using low-emission energy such as renewable energy or alternative fuels Reduces energy costs as fossil fuel cost increases Already using renewable energy and alternative fuels (see page 31) Using new technology, e.g. goldeni (see page 30) and Carbon Delta (see page 33) Engaging with the Supply Chain Sustainability School to promote accessibility of new energy sources Resilience Timing of impact Long term Current ranking High Supportive government incentives to develop low-carbon solutions to meet net zero targets Tax incentives, deductions Competitive advantage against peers for public projects Development of Carbon i Ca, goldeni and net zero buildings (see page 30) 50% of construction projects use Carbon i Ca Timing of impact Long term Current ranking Low Capitalise on lower operational emissions or high-quality offsets Decreased emission costs New revenue by selling excess offsets Detailed decarbonisation strategy for each division to achieve emissions reduction targets through to 2030 High-quality carbon offset projects (see pages 31 and 33) Governance Financial statements Strategic report 86 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Drivers Risk description Potential impact on business Mitigation/strategic response Opportunity Products and services Timing of impact Short to medium term Current ranking High Greater demand for low-carbon builds, or requirement that new construction be net zero Retrofit demand to adapt to warmer climate Increased revenue and additional project prospects Improved reputation, further driving demand for business Net zero and Passivhaus construction (see pages 29 and 30) Data gathering project using goldeni (see page 30) Use of Carbon i Ca on all projects valued £10m+ by 2023 Developing methods and innovative techniques to respond to client demands (see pages 29 to 31 and page 34) Timing of impact Long term Current ranking Medium Demand for climate-adaptable or resilient assets or for building assets to withstand the physical impacts of climate change (e.g. highway improvements, water capacity and rail extensions) Incorporating more greenscaping to combat excess flooding Increase Infrastructure revenue and bidding prospects Changes to design process to incorporate greenscaping and more natural vegetation Strategic focus on achieving a BNG for all future projects Incorporating greenscaping and biophilic designs for clients For examples of how our projects help decarbonise the UK’s infrastructure, see pages 29 and 31 Impact of climate on business, strategy and financial planning Through our projects, we play a critical role in contributing to a carbon-conscious society. We help clients decarbonise critical infrastructure and enable inhabitants to live more sustainably. We also make existing infrastructure more sustainable. These contributions are particularly important because, according to the UKGBC, the built environment contributes around 25% of the UK’s total carbon footprint. Additionally, 80% of buildings that we will be using in 2050 have already been built. While new buildings might be more energy efficient, decarbonising existing properties will have a much bigger impact on reducing carbon emissions. For more information on how our business delivers low-carbon designs and services, see pages 29 to 31. We continue to implement tools like Carbon i Ca and goldeni that provide robust data, help reinforce our strategic operational decision-making process, justify investments, and inform our clients on how to make more sustainable choices. These tools are easy to use and provide useful information on everything from the efficiency of a home after a retrofit project to the carbon embedded in a supply chain product. For more information on how Carbon i Ca and goldeni have been used in 2022 and the impact these tools have, see page 30. We collaborate with sustainability consultants, engineers and research bodies to assess the latest technologies and construction methodologies and are aware of the need to ensure that lengthy research and technology processes are undertaken prior to adopting new technologies. These relationships with industry stakeholders also allow us to produce better projects, standardise best practices and stimulate greater demand for our services. Examples of the new technologies we have piloted in 2022, as well as our role in developing a new decommission standard and pioneering some of the first ever net zero construction accreditations, can be found on pages 29 and 30. The biggest area of collaboration focuses on our supply chain, as this is a significant source of emissions for the Group. More information on how we are engaging our supply chain on carbon-related matters and the impact we have had in the year can be found on page 37. Addressing and reducing our carbon footprint aligns with our values and Total Commitments and evidences our commitment to being a responsible business. We therefore make the required investments and strategic decisions to make decarbonisation a top priority for our business, as it is expected of us by our stakeholders (see page 19). At the same time, we are seeing significant opportunity in helping our clients achieve low-carbon construction. This has cultivated our position as industry leaders in climate solutions and expertise. Governance Financial statements Strategic report 87 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Scenario analysis and resilience In 2021, the Group conducted a qualitative analysis of two scenarios, the Intergovernmental Panel on Climate Change’s (RCP2.6) aligning with the Paris Agreement and a 4 o C scenario (RCP8.6) that represents a ‘business as usual’ outlook. The contrasting characteristics are detailed in the table below. Characteristics of qualitative scenario analysis Paris aligned Business as usual Key attributes of scenario 1.5°C–2°C warming by the end of the century High transition risks, i.e. rapid policy and regulatory changes to drive decarbonisation Widespread adoption of new technologies Improved resource efficiency Increased concern around sustainability 2.4°C–3°C warming by the end of the century Low investment in technology Increased resource-use intensity Degradation of environmental systems Increase in frequency and intensity of physical climate events What will our clients look like? The future-conscious client will demand low resource-intensive products, energy- efficient appliances and environmentally friendly developments that are beneficial for health and wellbeing The carbon impact of buildings and services will be considered as part of purchasing decisions Clients will increasingly demand infrastructure which adapts to the changing needs of the future such as flood-resilience projects or retrofit solutions to ensure buildings and developments can withstand the extremes of the future Clients will increasingly want properties that are not on or near flood plains or will demand properties that are resilient against such climate impacts What will we need to implement in terms of design and materials? Electric vehicle charging points will be required, and hydrogen gas or electricity will replace natural gas as the primary method of heating Materials used for construction will be sustainable, result in the lowest amount of embodied carbon, and have the best thermal properties to reduce energy intensity in use Design parameters will need to take account of the demands of a warming planet with significant changes to meteorological activities and increased temperature fluctuations Buildings and infrastructure will be increasingly subject to intense storms and floods and will be required to withstand intense summer temperatures, as well as having the insulation properties of today Material prices may increase or fluctuate, due to weather-related impacts on the supply chain, or alternatively may result in operational delays to projects as a result of delayed materials sourcing Water shortages may be commonplace How will our developments and construction be rolled out? More areas will be designated air quality zones and our operations will need to operate on low-carbon energy sources Our plant and fleet vehicles will need to be electric and emit no harmful gases There will be increased focus on the reuse of materials and minimising waste, with trends towards the improvement of existing structures, rather than full builds Sites will be subject to more intense levels of rain and flood, and increased summer temperatures will lead to operational delays and potential damage to works in progress To provide more detail and deep dive into our scenario analysis, the Group has agreed to undergo quantitative scenario analysis for the Group’s ‘high’ category risks and opportunities in early 2023. Our scenario analysis will also expand to include an additional scenario reflecting a ‘middle of the road’ outlook. We aim to provide more guidance on our methodology and assumptions and report on our initial outcomes in our 2023 TCFD report. Governance Financial statements Strategic report 88 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Resilience of our strategy Our qualitative scenario analysis and climate- related assessment highlight the resilience of our business strategy to climate-related risks, and we are already positioning ourselves to take advantage of the opportunities associated with a transition to a low-carbon economy. Our designs and developments are frequently delivered to low-carbon accreditations (BREEAM, LEED, SKA) and incorporate green living spaces or eco-building designs, and we are investing in our teams so that they have the necessary skills and expertise to execute future design requirements. Our tools such as Carbon i Ca and goldeni will help us further distinguish ourselves among our competitors and win future work as carbon impact increasingly becomes a more important consideration of purchasing decisions. We are already leveraging our reputation as leaders in low-carbon construction to attract clients who are demanding low resource-intensive products, more energy-efficient appliances and environmentally friendly developments that prioritise health and wellbeing (see pages 29 and 33). We are expecting increased demand for low-carbon developments and retrofit solutions such as the installation of electric vehicle charging points and replacement gas boilers. Our ability to be agile and adaptable means we are well positioned to offer greener alternatives as and when the market shifts. Moreover, our science-based targets, internal carbon charge and net zero roadmap will shield the Group from any future carbon taxes or increased costs associated with carbon-intensive materials as we are already actively transitioning to lower-carbon substitutes and reducing our carbon footprint. We have policies and processes in place to reduce our climate impact. We advocate the use of solar and alternative fuels and are transitioning our company cars and commercial fleet to an electric fleet. We are working with our supply chain to secure equipment with low-carbon solutions and are advocating electric plant hire where possible, which is likely to result in operational efficiencies. Finally, we are actively involved in securing pipeline projects relating to climate change mitigation adaptation (such as flood-resilience projects). Our strong supplier and client relationships safeguard that materials are forward bought where necessary and that the most sustainable materials are incorporated into building specifications during the project design phase where possible. We also aim to minimise resource use by using modular components on our projects where appropriate and to diversify our procurement dependencies to provide resilience in the event that specific resources become more stretched. More information can be found on pages 37 and 38. Decarbonisation pathway to achieving net zero In 2020, our Group finance director introduced investors to our decarbonisation plan which outlines how we plan to meet our science-based Scope 1, 2 and operational Scope 3 emissions targets by 2030. Strategic areas include switching to renewable and alternative energy, adopting new technologies, and changing employee behaviours. For more information on the progress made in these areas in 2022, see pages 28 to 33. We monitor our progress using a net zero tool that is aligned to the SBTi’s requirements for net zero decarbonisation trajectories. The tool allows each division to model future emissions and pathways to net zero. The model combines a top-down target approach with a simple bottom-up model of actual and potential carbon reduction projects and initiatives. It therefore provides a roadmap to net zero by activity area and division. The flexibility of this tool allows each of our divisions to customise it to its business and specifications, and each division now has a concrete plan to achieve net zero by 2030 for Scope 1, Scope 2 and operational Scope 3 emissions according to our original science-based targets. We recognise that we need to influence our clients, suppliers, subcontractors and other partners along the value chain more effectively. We continue to work with our supply chain to encourage and support them in reporting their own emissions so that we have a better understanding of our wider Scope 3 emissions and can introduce meaningful reduction plans. More information on our supply chain relationships and our efforts towards engaging on climate-related matters can be found on page 37. Further information on our energy transition plan will be included in future reporting as the Group is guided by resources produced by TCFD and the UK Transition Plan Taskforce. Governance Financial statements Strategic report 89 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD climate change, and confers with the Group’s risk committee. For more information on our approach to risk and sound governance, see pages 64 to 79. In 2021, we undertook an in-depth climate-risk identification exercise to review 30 risks related to the eight TCFD categories (see page 83). It was found that no single risk was ranked as ‘high’ for more than one division. It should also be noted that risks overall were ranked much lower than opportunities. A summary of these risks is included in the table on pages 84 to 87. Moving forward, we will continue to monitor and assess climate-related risks, including efforts to quantify these in a robust manner. Process for managing climate-related risks We have ensured that we have robust processes in place for managing climate-related risks. As stated on page 64, each division is responsible for managing risks arising from its individual operations, and a top-down and bottom-up approach is taken across the Group. For example, Construction & Infrastructure applies the COM PRO2 Risk Management Standard, an established process to assess risk at the preconstruction and construction phases of its projects. Risk is assessed at the start of a project, and revisited on commencement of works and regularly during the project. Processes are embedded in each division’s quality (ISO 9001), environment (ISO 14001) and health and safety (OHSAS 18001) management systems. Any issues that arise will be dealt with in accordance with the divisional procedures for managing operational matters, and if the matter meets the requirements of the delegated authorities, it will be elevated accordingly. Our in-depth project risk reviews ensure that project-specific environmental risks such as fire and flood are assessed, with each project developing risk management plans to minimise the impact of such risks. Each division is certified to the ISO 14001 Environmental Management System which ensures that we have robust risk assessment and risk management processes in place around environmental incidents and management. A summary of the specific mitigation activities taken by the Group can be found in the table on pages 84 and 85. Integrating climate into overall risk management As we have evolved our understanding of climate-related risks over the years, climate- related risk mitigation has become fully integrated into our overall risk management practices. As our risk governance table on page 82 shows, climate considerations are reviewed by Group forums, the risk committee, divisional boards, our internal audit, the audit committee and the Board. We understand climate-related risks to be multifaceted and indirect, often reinforcing existing principal risks. For example, we recognise that climate change could impact our contract selectivity and add challenges to bidding (see page 74). We believe this to be the most responsible means of incorporating climate considerations into our risk management and will produce the most resilient outcomes for the Group. Risk management Process for identifying and assessing climate-related risks The managing risk section on pages 64 to 79 sets out our overall risk management process. It highlights the key aspects of our risk management process relating to climate risk from both a top-down and bottom-up approach. Climate-related risk identification and assessment is undertaken at both the Group and divisional levels, representing all Group activities, geographical regions and business areas. Climate-related risks are mapped to a matrix evaluating likelihood and severity in line with our wider divisional risk management assessment approach. As part of the process, emerging risks such as shifts towards more sustainable methods of construction and emerging legal and regulatory frameworks are reviewed and we carry out regular horizon scanning to consider changes in regulation, legislation and policy. Climate-related risk (both physical and transitional) identification and assessment are a part of our operational processes, beginning at the bidding stage, and factors of consideration for the viability of projects. When projects do commence, further due diligence is conducted. These risk assessments are reviewed and approved as part of our schedule of delegated authorities, which assigns approval of material decisions. In addition to this operational process of risk identification, climate-related risk identification also happens twice a year when our divisions undertake a detailed review of their divisional risk registers. The Group head of audit and assurance follows the same process for identifying and reviewing Group risks, including Governance Financial statements Strategic report 90 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued TCFD Metrics and targets Scope 1, 2, 3 and climate-related metrics We measure and manage a wide range of metrics to assess how well we are doing to minimise our carbon footprint, enhance the value of the buildings we construct and develop, and capitalise on climate opportunities (see the table on page 28). We continually review our metrics to ensure that the data we measure aligns with our strategy and is providing the information the business and our stakeholders need to effectively monitor our performance. Our GHG reporting has been assured since 2010, adheres to the GHG Protocol methodology and encompasses all divisions. For more information on these and our other climate-related metrics and historical performance, see our 2022 responsible business data sheet on our website. Climate-related metrics Risks Metric 2022 2021 2020 Political and regulatory Scope 1, 2 and 3 tonnes CO 2 e See pages 13 and 92 See pages 13 and 92 See pages 13 and 92 Internal carbon charge (£/tonne CO 2 e) £50 £35 n/a Reputational % reduction of Scope 1, Scope 2 and operational Scope 3 emissions since 2019 base year 40% 37% 10% Market and technology % of hybrid or electric vehicles in Group fleet 53% 42% 17% Opportunities Metric 2022 2021 2020 Reputational Number of products achieving BREEAM/LEED/CEEQUAL/SKA and other industry-relevant sustainability ratings 108 99 85 Market and technology Number of projects using Carbon i Ca 142 41 n/a Resource efficiency % of electricity purchased from renewable sources 65% 72% 65% % of construction waste diverted from landfill 96% 97% 98% Resilience Subcontractors (by spend) with accredited science-based targets £0 £0 £0 Subcontractors (by spend) requested to report their own carbon emissions £649m £589m £0 Independently validated targets Accountability to our stakeholders is important to us and we aim to be as transparent as possible in reporting our progress against our targets. In 2019, we were the first in our sector to pursue and get our Scope 1, 2 and operational Scope 3 targets validated by the SBTi against a well below 2 o C scenario. In 2022, we resubmitted our targets to align to a 1.5 o C world and to include all categories of Scope 3. In the meantime, we have continued to progress against our current targets – see the table on page 28, which also includes our climate targets for our supply chain and vehicle fleet. Future steps We understand that appropriately addressing climate-related risks and opportunities and realising the full value of TCFD recommendations requires ongoing work. In our 2023 report, we aim to provide enhanced disclosures as follows: a quantitative scenario analysis of the Group’s climate-related risks and opportunities; more information on our transition plan to show how we aim to achieve emissions reductions up until 2030 and beyond; alignment of our TCFD disclosures with other climate frameworks and standards; inclusion of total Scope 3 emissions and our 1.5 o C scenario targets once validated; and our progress on developing a methodology for capturing TCFD’s seven cross-industry metrics. Governance Financial statements Strategic report 91 Morgan Sindall Group plc Annual Report 2022 CLIMATE REPORTING continued Emissions reported correspond with our financial year and include all areas for which we have operational control in the UK, excluding joint ventures. The materiality threshold has been set at 5% 1 with all operations estimated to contribute more than 1% of the total emissions included. No material emissions have been omitted. Our total energy consumption used to calculate our 2022 UK and global emissions was 49,729,963.2kWh (2021: 35,509,298.9kWh 2 ). Our UK operations consisted of 49,602,824.2kWh and our offshore emissions were 127,139kWh. This is our first year reporting global emissions outside of the UK. 1 The allowance built into the ‘carbonreduce’ accreditation permits +/-5% variance in the gross emissions total in case a miscalculation is discovered following a carbon audit. 2 In 2021, we reported 103,892,315kWh, which included plant fuel in the calculations due to an error embedded in the calculation software. This resulted in over-reporting for the purposes of SECR and the 2021 figure has been restated. GHG emissions (tonnes CO 2 e) 2022 2021 2019 baseline Scope 1 – operation of facilities 1 9,528 11,243 18,124 Scope 2 – indirect emissions (purchased energy) 2 2,069 2,352 2,779 Total Scope 1 and Scope 2 emissions 11,597 13,595 20,903 Operational Scope 3 – other indirect emissions (related activities) 3 4,814 3,502 6,339 Total emissions 16,411 17,097 27,242 1 Direct emissions from sources owned or controlled by the Group. 2 Indirect emissions generated from purchased energy based on ‘location- based’ methodology, i.e. the average emission intensity of the UK grid. 3 All indirect emissions not included in Scope 2 that occur in limited categories of our value chain as measured by the Toitū ‘carbonreduce’ scheme. Note: 2022 figures include BakerHicks DACH operations. In 2019, we set an ambitious target to reduce our Scope 1 and 2 and operational Scope 3 GHG emissions by 60% by 2030, and this target was validated by the SBTi. In 2022, we submitted revised targets aligned to a 1.5 o C trajectory for revalidation. We also extended our net zero target to include the full total of Scope 3 emissions by 2045. This report has been prepared in accordance with the requirements of Toitū’s accredited organisational GHG programme: Toitū ‘carbonreduce’ (formerly CEMARS, the Carbon & Energy Management and Reduction Scheme). This programme is based on and fully incorporates the Greenhouse Gas Protocol’s ‘A Corporate Accounting and Reporting Standard’ (2015) and ISO 14064–1:2018 ‘Specification with Guidance at the Organization Level for Quantification and Reporting of Greenhouse Gas Emissions and Removals’. Where relevant, the inventory is aligned with industry or sector best practice for emissions measurement and reporting. In addition, GHG emissions are externally verified by Achilles. Achilles is a global data validation company that provides assurance services for GHG emissions data. We have had our Group GHG emissions validated for the last 10 years as we have always been committed to robust and transparent reporting. Streamlined Energy and Carbon Reporting (SECR) Carbon intensity (based on £ revenue) 2022 2021 2019 baseline Total Scope 1 and Scope 2 emissions (tonnes CO 2 e) 11,597 13,595 20,903 Total Scope 1, Scope 2 and operational Scope 3 emissions (tonnes CO 2 e) (total emissions) 16,411 17,097 27,242 Revenue £3,612m £3,213m £3,071m Carbon intensity for Scope 1 and Scope 2 emissions 3.2 4.2 6.8 Carbon intensity for total emissions 4.5 5.3 8.9 We will submit our third report for the Group under the Energy Savings Opportunity Scheme (ESOS) in December 2023. More information on how the Group has reduced its emissions during the year can be found on pages 28 to 33, but a few of our energy-efficiency improvements are highlighted below: We increased our use of alternative fuels and plant electrification, including the switch to HVO, the purchase of lithium lighting towers and electric telehandlers and cars. We adopted solar-driven generators to replace diesel generators. We encouraged our employees to reduce their carbon footprint via a Group carbon pledge. In 2022, 1,211 employees created or renewed their pledge. Governance Financial statements Strategic report 92 Morgan Sindall Group plc Annual Report 2022 Green financing in the north of England for the climate and people The Group has signed a two-year agreement to fund conservation and restoration of peatland, being delivered by the North Pennines AONB Partnership and the Yorkshire Peat Partnership. Our investment will enable the restoration of over 300 hectares of blanket bog in the Northern Pennines AONB and UNESCO Global Geopark, and in the Yorkshire Dales National Park and surrounding uplands. It is the first large-scale, private sector green financing project under the Great North Bog initiative and will match the UK government’s investment through the Nature for Climate Fund. The Great North Bog restoration represents a significant part of the UK’s efforts to tackle climate change. An estimated 80% of peatlands are now damaged and emit over 20m tonnes of carbon a year. The initiative will in time cut UK peatland carbon emissions by c3.7m tonnes per year, a reduction of nearly 20%. Ecological benefits will include slowing the flow of water to help mitigate flooding in towns and cities downstream, reducing sediment in rivers to provide clean drinking water for millions, and supporting a range of wildlife. Our strategy in action CLIMATE REPORTING continued The rewetting of the first 11 sites is already underway. Governance Financial statements Strategic report 93 Morgan Sindall Group plc Annual Report 2022 NON-FINANCIAL AND SUSTAINABILITY INFORMATION STATEMENT We aim to comply with the non-financial reporting regulations contained in sections 414CA and 414CB of the Companies Act 2006. Our divisions communicate Group and divisional policies to their employees and supply chains. Our due diligence with regard to ‘environmental matters’, ‘employees’ and ‘social matters’ is driven by our Total Commitments, which are a strategic priority for the Group (see page 18). Policies Annual report page references Environmental matters For our climate-related financial disclosures, see TCFD, pages 80 to 91. Code of Conduct, published on our website: commits to caring for the environment. Sustainable procurement policy: commits to being socially and environmentally conscientious in our procurement. Supplemental timber policy: requires procurement from sustainable sources. Sustainable water policy: commits to building to the highest standards as those detailed within the RIBA Climate Challenge 2030 water usage; retrofitting water-efficient kit; avoiding procuring materials or equipment which require intensive water use in their manufacture, installation or use; procuring water-efficient products; incorporating SuDS (sustainable drainage systems); and advising on saving water. Due diligence, pages 28 to 34. Impacts, pages 28 to 34 and page 92. Minimising our environmental impact increases our ability to win work and attract talented employees. Principal risks, page 77. Employees Code of Conduct: commits to conducting business in an open and ethical way in line with our Core Values and Total Commitments. Group health, safety and wellbeing management policy framework: incorporates the Group occupational health and safety policy which commits to providing a safe and healthy working environment for our employees and others involved in or affected by our works. Divisional occupational health and safety policies: cover all employees and extend to our subcontractors and suppliers working on our projects. Due diligence, pages 15, 16, 20, 27, 70, 71, 112 to 114, 117, 131 and 132. Impacts, pages 15, 20 to 27 and 117. A diverse and qualified team of people helps us win in our target markets and in pursuing innovative solutions for our clients. Principal risks, pages 70 and 71. Social matters We are committed to providing a better built environment for all, and our services include urban regeneration, social housing and critical infrastructure. A large proportion of our work is for the public sector and therefore falls under the Public Services (Social Value) Act 2012. Sustainable procurement policy: commits to being socially and environmentally conscientious in our procurement. Due diligence, pages 39 to 43. Our divisions monitor their suppliers’ adherence to our procurement policy, giving feedback or taking appropriate action as required. Impacts, pages 39 to 43. We have developed a social value bank that monetises activities that add value to local communities on our projects (page 43). Social matters are not regarded as a principal risk. However, each division carries out regular risk assessments to identify those areas of its business and markets that may be susceptible to risk, and embeds appropriate procedures in its day-to-day operations. Governance Financial statements Strategic report 94 Morgan Sindall Group plc Annual Report 2022 NON-FINANCIAL AND SUSTAINABILITY INFORMATION STATEMENT continued Policies Annual report page references Human rights Human rights policy: approved by the Board in August 2022 and applies to the Group, our subsidiaries and the entities in which we hold a majority interest. It states our support of the UN Guiding Principles on Business and Human Rights and the Universal Declaration of Human Rights and our commitment to the following human rights principles: diversity, non-discrimination and non-harassment; prevention of human trafficking, forced labour and child labour; workplace health and safety; freedom of association; the adherence of our supply chain to the same human rights principles; and engagement with our stakeholders and consideration of their views. Code of Conduct: states our commitment to the Universal Declaration on Human Rights, providing equal opportunities, creating a diverse and inclusive workplace, and preventing modern slavery in our operations and supply chain. It prohibits employing people either directly or through third parties who we believe to be subject to forced labour and engaging in any activities involving people or countries subject to UN, US, EU or UK sanctions. The Code prohibits bullying, harassment and discrimination on the basis of sex, pregnancy or maternity, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, age, race or disability; it requires fair and objective employment decisions based on merit. Modern slavery policy: states the Group’s and its suppliers’ obligations with regard to human trafficking, forced labour, recruitment fees, document retention, contracts of employment, deposits, humane treatment, workplace equality, wages and benefits, working hours, freedom of movement and personal freedom and the use of employment agencies. Modern slavery statement: published on our website. Whistleblowing policy and procedure. Due diligence, pages 23, 112, 114 and 117. Our employees undertake in-depth e-learning modules on our Code of Conduct and modern slavery. New joiners are required to complete these modules as part of their induction and existing employees take periodic refresher courses. Our site inductions include ‘toolbox talks’ to raise awareness of modern slavery of our employees and site operatives employed in our supply chain. Adherence to our human rights policy, Code of Conduct and other related policies is regularly monitored and reviewed, with the Board audit committee and Group general counsel having ultimate oversight. The Board is notified of any reports of non-compliance via the raising concerns (whistleblowing) service, while divisional HR leads and managers deal direct with individual cases as appropriate. Our divisions are responsible for their employees’ and suppliers’ compliance with these policies, with support from the Group director of sustainability and procurement, the Group commercial director, the general counsel, company secretary and the Group head of audit and assurance. Impacts, pages 23 and 117. See also our modern slavery statement on our website. Human rights breaches are not considered a principal risk to the Group, although there is a risk of breach by an overseas supplier and of people working on our sites without the legal right to work in the UK. We require all suppliers to comply with legislation and to carry out checks on rights to work, and we expect that they require the same of their own suppliers. Anti-corruption and anti-bribery Code of Conduct: states that we will not tolerate any form of bribery or corruption. Bribery Act guidance note: provides guidance on the Bribery Act 2010 and how it is relevant to the Group. Group-wide dealing policy: clarifies to all employees regulations relating to the misuse of inside information. Dealing code: states directors’ and others’ obligations to comply with market abuse regulation. Competition law compliance policy: clarifies requirements under the Competition Act 1998 and Enterprise Act 2002. Each division provides its employees with guidelines tailored to the division’s activities. Due diligence, pages 117 and 129. Employees are given e-learning training on bribery and corruption, our Code of Conduct, market abuse regulation and competition law, and in 2022 we introduced an e-learning course on financial integrity. We conduct regular internal audits which would uncover any instances of non-compliance such as anti-competitive behaviour, bribery or corruption. Impacts, pages 117 and 130. There was no evidence of any systemic bribery or corrupt activity in 2022. We do not regard corruption and bribery as a principal risk to the Group. Copies of our policies can be obtained from the Group’s company secretary on request. Our business model is set out on page 9 and non-financial KPIs on pages 12 and 13. Governance Financial statements Strategic report 95 Morgan Sindall Group plc Annual Report 2022 GOING CONCERN AND VIABILITY STATEMENT Viability As required by provision 31 of the UK Corporate Governance Code, the directors have assessed the prospects and financial viability of the Group and have concluded that they have a reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the period of the assessment. The assessment took account of the Group’s current position and the potential financial and reputational impact of the principal risks (as set out on pages 67 to 77) on the Group’s ability to deliver the Group’s business plan. This assessment describes and tests the significant solvency and liquidity risks involved in delivering the strategic objectives within our business model. The assessment has been made using a period of three years commencing on 1 January 2023 which is in line with the Group’s budgeting cycle. This gives good visibility of future work as the majority of the Group’s workload falls within three years and enables more specific forecasting as the Group’s contracts follow a life cycle of three years or less. There is inherently less visibility over the expected workload beyond three years, and increased uncertainty around the forecasted costs to deliver. Consequently, it is deemed most appropriate to perform its medium-term planning over a three-year period. Going concern The Group’s business activities, together with the factors likely to affect our future development, performance and position, are set out in this strategic report. As at 31 December 2022, the Group had net cash of £354.6m and committed banking facilities of £180m which are in place for more than one year. The directors have reviewed the Group’s forecasts and projections, which show that we will have a sufficient level of headroom within facility limits and covenants over the period of assessment, which the directors have defined as the date of approval of the 31 December 2022 financial statements through to 29 February 2024. After making enquiries, including the review of sensitivities for plausible downside scenarios to the forecasts, the directors have a reasonable expectation that the Company and the Group have adequate resources to continue in operational existence for the foreseeable future. Thus they continue to prepare the annual financial statements on the going concern basis. See page 188 for the going concern basis of preparation in the consolidated financial statements. The directors have compiled cash flow projections incorporating each division’s detailed business plans with an overlay of Group-level contingency. At Group level, the base case financial projections assume modest revenue growth and improvements in both profit margin and return on capital employed in line with the Group’s strategy and medium-term targets. As per the business model, operating cash flows are assumed to broadly follow forecast profitability in the Group’s construction activities, but are more independently variable in regeneration, driven by the timing of construction spend and programmed completions on schemes. The base case business plan includes the Group maintaining positive daily average net cash for the entirety of the period reviewed, with no drawings under its loan facilities. The Group has £180m of committed revolving credit facilities, undrawn at 31 December 2022, of which £15m is committed until March 2024 and £165m is committed until the final quarter of 2025. For the purposes of testing viability, it is assumed that equivalent facilities are available past these maturities. The impact of a number of plausible downside scenarios on the Group’s funding headroom (including financial covenants within committed bank facilities) has been modelled with consideration of the Group’s principal risks that could have a direct impact on operational cash flows. Governance Financial statements Strategic report 96 Morgan Sindall Group plc Annual Report 2022 GOING CONCERN AND VIABILITY STATEMENT continued The table below gives an overview of the scenarios modelled and the mapping to the relevant Group’s principal risks. Scenario Principal risk mapping Reduced revenue and margins in the construction businesses The cash performance of the construction businesses is correlated to the levels of revenue and margin achieved by each division. We have modelled a scenario of reduced revenue that could be caused by changes in the UK economic conditions or the insolvency of a key client/partner. In addition to this we have modelled reduced profit margins which may result from increased inflation, inefficiencies that could be a result of poor project selection, poor project delivery, resourcing issues, health and safety issues and the impact of disruption that could be caused by cyber activity or climate change. Economic change and uncertainty Partner insolvency or adverse change of behaviour Poor contract selectivity Poor project delivery Health and safety incident Talent retention and attraction Cyber activity/failure to invest in IT Climate change Working capital deterioration in the construction businesses We have modelled a scenario including a deterioration of working capital in the construction businesses that could be caused by delays in receiving payments from customers and also having to pay suppliers earlier. Mismanagement of working capital and investments Partner insolvency or adverse change of behaviour Reduction in open market sales values and sales pace in Partnership Housing We have modelled a scenario where there is a further reduction in the open market housing sales values and a slowdown in the sales pace caused by changes and uncertainty in the UK economic conditions, exposure to the UK residential market or poor project delivery. Economic change and uncertainty Exposure to UK residential market Poor project delivery Project delays or viability concerns, and cost increases in Urban Regeneration We have modelled a scenario where there were project delays or cancellations in respect of Urban Regeneration and also reduced margins. This scenario could be the result of changes and uncertainty in UK economic conditions, including changes in the UK residential market, and also inefficiencies that could be a result of poor project delivery, resourcing issues, health and safety issues, or the impact of disruption that could be caused by cyber activity or climate change. Economic change and uncertainty Exposure to UK residential market Partner insolvency or adverse behavioural change Poor project delivery Health and safety incident Talent retention and attraction Cyber activity/failure to invest in IT Climate change Building safety expenses We have modelled a scenario where we incur higher than expected expenses in respect to our obligations in regard to the Pledge, but these costs are not fully recovered through contractual remedies. Poor project delivery Health and safety incident Mismanagement of working capital and investments Severe downside case We have modelled a scenario where all of the scenarios above combined at the same time, to represent a severe downside scenario. All of the above Governance Financial statements Strategic report 97 Morgan Sindall Group plc Annual Report 2022 GOING CONCERN AND VIABILITY STATEMENT continued There are no individual scenarios which are considered to materially impact the Group’s viability, and our assessment included modelling the financial impact on the business plan of the severe downside scenario where the impact of a reasonably plausible combination of the divisional risks was applied in aggregate. In the event of this severe collection of scenarios occurring, there is still a reasonable expectation that the Group will be able to continue in operation and meet its liabilities. In addition, the Board has considered a range of potential mitigating actions that may be available if this worst-case collection of scenarios arose. These primarily include a reduction in investment in working capital and a reduction in the dividend. As part of the sensitivity analysis, the directors also modelled a scenario that stress tests the Group’s forecasts and projects, to determine the scenario under which funding requirements would exceed the committed bank facilities. The model showed that the Group’s operating profit would need to deteriorate substantially for funding requirements to exceed the committed facilities. The directors consider there is no plausible scenario where cash inflows would deteriorate this significantly. Based on the results of its review and analysis, the Board has a reasonable expectation that the Group will be able to continue in operation and meet its liabilities as they fall due over the three-year period of its assessment until 31 December 2025. Assessing the Group’s prospects beyond the review period, the directors consider that demand will remain strong across all divisions. The Group has maintained a well-capitalised balance sheet, has a strong order book and operates a resilient business model. This strategic report was approved by the Board and signed on its behalf by: John Morgan Chief Executive 22 February 2023 Governance Financial statements Strategic report 98 Morgan Sindall Group plc Annual Report 2022 In this section 100 Chair’s statement 102 Board at a glance 104 Board of directors 106 Group management team 108 Directors’ and corporate governance report 118 – Nomination committee report 123 – Audit committee report 131 – Responsible business committee report 134 Directors’ remuneration report 164 Other statutory information Governance Applying the Code’s Principles across the business As a UK premium-listed company, we have adopted a governance structure based on the Principles of the UK Corporate Governance Code published in July 2018 ('the Code'), which is available on the Financial Reporting Council’s (FRC’s) website at frc.org.uk. The Company has applied all the Principles, and complied with all Provisions of the Code, save for the following Provisions: Provision 3 – further explanation on shareholder engagement is provided on page 15; Provision 38 – the executive directors’ pension contributions will be aligned with the majority of employees from 1 January 2023 as set out on page 161; and Provision 41 – further explanation of wider workforce engagement on executive remuneration which will be carried out in 2023 as set out on page 137. In line with the Companies Act 2006 Regulations, further information on how the directors have performed their duties under section 172 of the Companies Act 2006 is also contained in the strategic report. Board leadership and Company purpose A. Board effectiveness 111 B. Purpose, values, strategy and culture 112 C. Board decision-making 115 D. Engagement with stakeholders 117 E. Oversight of workplace policies and practices 117 Division of responsibilities F. Role of the chair 108 G. Independence 109 H. External commitments and conflicts of interest 110 I. Board resources 110 Composition, succession and evaluation J. Appointments to the Board and succession planning 119 K. Board composition and length of tenure 118 L. Board evaluation 121 Audit, risk and internal control M. Financial reporting External audit and internal audit – independence and effectiveness 125 N. Fair, balanced and understandable assessment 125 O. Risk management and internal controls 128 Remuneration P. Remuneration philosophy 138 Q. Remuneration policy 141 R. Annual report on remuneration 152 Governance Financial statements Strategic report 99 Morgan Sindall Group plc Annual Report 2022 CHAIR’S STATEMENT Embedding our unique culture across all our businesses I have pleasure in presenting the 2022 corporate governance report which describes our governance framework and how the Board and its committees have discharged their responsibilities during the year. 2022 has been a busy year for the Group and thanks to the great people across our business, we have delivered another set of good results that show the continued focus on our strategy and responsible business commitments. Board activities An overview of how the Board spent its year is provided on pages 112 to 117. Here are some of the highlights: Purpose, values, strategy and culture We agreed with our executive directors’ recommendation to simplify our purpose, both for clarity and to emphasise the importance of our talented teams in not only meeting but exceeding our stakeholders’ expectations. The challenges we have all faced over the last few years have shown the importance of having a strong, effective and agile culture. Our decentralised philosophy remains integral to achieving our purpose, as it empowers our divisions to make the right decisions, at pace, for their businesses and their stakeholders. During the year, the Board ensured that our purpose and long-established Core Values that underpin our culture remain embedded across the Group. In its strategy review, the Board kept the economic environment under close scrutiny to ensure our divisions have the resilience and resources to respond to the challenges presented by the continuing uncertainty. We took into account macroenvironmental changes such as the rise in inflation, interest rates and cost of labour, and the impacts of these on our stakeholders. At the same time, we ensured that the Group continued to maintain a strong financial position through disciplined contract selectivity, improved quality of earnings and operational delivery, and achieving organic growth over the medium and longer term. At the time of writing, uncertainties will continue to have an impact on our customers and wider stakeholders. The Board will closely monitor the key metrics we use to measure progress against our strategic priorities and will undertake rolling reviews of our principal and emerging risks. However, despite these uncertainties, we are confident in the resilience of our diverse business and our teams and their ability to continue to generate value over the longer term. The quick read... We have closely reviewed the Group’s performance against our responsible business strategy We have approved changes to the Board diversity policy, which sets the tone for a fully inclusive culture We have consulted with shareholders on changes to our remuneration policy We have made changes to the membership of our committees to maximise their effectiveness We are proud that we have an inclusive culture where people feel welcome to seek employment with us regardless of their educational and social background.” Michael Findlay Chair Responsible business strategy We are proud of our continuing leadership in addressing climate change and have achieved a CDP ‘A’ score for the third year running. Reviewing the Group’s activities to support our responsible business strategy has also continued to be a key focus area for the Board. In February 2022, we approved new terms of reference for the responsible business committee (previously the health, safety and environment committee). The committee oversees the Group’s responsible business strategy and monitors performance against our Total Commitments, including our progress towards net zero carbon emissions (see pages 28 to 33). I have continued to attend all the responsible business committee meetings and review the work we are doing across the Group to address the issues that our stakeholders have identified as being material to the business. This work is described in more detail in the responsible business committee report and on pages 18 to 43 of the strategic report. Governance Financial statements Strategic report 100 Morgan Sindall Group plc Annual Report 2022 CHAIR’S STATEMENT continued Diversity and inclusion The Board approved changes to its Board diversity policy which applies to the Board, its committees, the Group management team (GMT) and their direct reports. The policy sets the tone for ensuring a fully inclusive culture in its broadest sense Group-wide, an ethos reflected in our Code of Conduct and related policies. Further information on Board and Group diversity can be found on pages 120 and 121 of the nomination committee report and pages 24 to 26 of the strategic report. We recognise that we are on a journey to increase both gender and ethnic diversity across the Group. Each of our divisions is working on initiatives to improve diversity and monitoring progress. In terms of wider diversity, we are proud that we have an inclusive culture where people feel welcome to seek employment with us regardless of their educational and social background. We remain focused on improving our performance in our commitment to ‘Developing people’, recruiting from all social backgrounds and investing in training and nurturing our employees so that every individual can reach their career potential. Remuneration The remuneration committee is focused on ensuring our remuneration practices are fair and that we continue to attract and retain the talent we need to grow the business. We conducted consultations with our major shareholders and institutions on suggested changes to our remuneration policy ahead of proposing the new policy for shareholder vote at our 2023 AGM. Our discussions with shareholders included exploring any further concerns that lay behind the votes against our remuneration report at our 2022 AGM. Further information can be found in our remuneration committee report on page 135. See pages 102 and pages 112 to 117 for detail on the Board’s key activities in the year and pages 134 to 137 for the committees’ activities. Committee changes In early 2022, the Board approved changes to the composition of our committees in order to maximise their effectiveness, following recommendations by the nomination committee. As a result, Kathy Quashie was appointed to the nomination and remuneration committees, while Malcolm Cooper stepped down from the remuneration committee and Tracey Killen stepped down from the audit committee. See page 118 for further information. Board evaluation An internal evaluation of the Board and committees was carried out during the year (see page 122). The outcome was that the Board continues to work well with the right issues being discussed and appropriate Board involvement in key decisions. It was agreed that the following five areas identified in the 2021 review remain key: succession planning; maintaining culture; increasing diversity and inclusion; ensuring Partnership Housing delivers its potential; and communicating our performance against our Total Commitments effectively. An externally facilitated Board performance evaluation will be carried out in 2023. AGM Our AGM will be held on 4 May 2023 (see page 164 and the AGM circular for further details). We are satisfied that each director continues to make an effective contribution, and they will each offer themselves for re-election, in accordance with the Code. Michael Findlay Chair 22 February 2023 Governance Financial statements Strategic report 101 Morgan Sindall Group plc Annual Report 2022 BOARD AT A GLANCE A committed leadership team delivering value for our stakeholders Board meeting agendas combine regular reviews of performance against the Group’s values and strategic priorities with ‘deep dives’ into specialised topics and presentations from divisional teams. + See our schedule of matters reserved for the Board on our website. Meetings are planned throughout the year to ensure the Board has sufficient time to discharge its responsibilities effectively. An overview of how the Board spent the year Results for the year ended 31 December 2021 Final dividend for the year ended 31 December 2021 Approval of updated terms of reference for the responsible business committee Divisional payment practice review Health and safety Executive reports covering implementation of strategy as well as commercial and financial performance Results for the half year ended 31 December 2022 2022 interim dividend Whistleblowing review Responsible business performance update Divisional meeting with Partnership Housing Approval of human rights policy and updated Board diversity policy February 2022 August 2022 May 2022 October 2022 June 2022 December 2022 Information security update and management of cyber risks Review of emerging technology and adoption across the business Review of investor feedback from the ‘meet the management event’ 2022 AGM Financial structure and position Divisional performance including KPIs Group strategy and culture review Urban Regeneration presentation of strategy Risk appetite review Purpose, strategy and culture review Modern slavery statement approval Review of insurance renewal strategy Commercial, governance and verbal updates from the company secretary and chairs of each Board committee Group budget approval IT strategy, risk and security update Board and committee evaluation Responsible business performance and materiality review Whistleblowing review and review of employee engagement activities Divisional meeting with Urban Regeneration Standing items addressed throughout the year Governance Financial statements Strategic report 102 Morgan Sindall Group plc Annual Report 2022 BOARD AT A GLANCE continued Board diversity More information on Board and senior leadership diversity can be found on page 120. Female 3 Male 5 0–3 years 2 4–7 years 4 Chair 1 Executive 2 Non-executive 5 White 7 Ethnically diverse 1 Ge nder diversity Ethnic diversity Role Chair and non-executive director tenure Board attendance Board Audit Responsible business Nomination Remuneration Total in 2022 8 3 3 2 5 Michael Findlay 1 8 3 2 3 2 2 5 2 John Morgan 8 3 2 2 2 3 2 Steve Crummett 8 3 2 1 2 2 2 Malcolm Cooper 8 3 3 2 1 3 Tracey Killen 8 1 5 3 2 5 David Lowden 8 3 2 5 Jen Tippin 7 4 3 2 5 Kathy Quashie 7 4 2 6 4 6 1 Michael Findlay attended all Board and nomination committee meetings during the year and was also present at all meetings of the audit, responsible business and remuneration committees. 2 Attended by invitation. 3 Malcolm Cooper attended the first remuneration committee meeting of the year before stepping down as a member. 4 Jen Tippin and Kathy Quashie were unable to attend the Board call in November 2022 in relation to the trading update due to alternative commitments in their executive responsibilities that could not be changed. 5 Tracey Killen attended the first audit committee meeting of the year before stepping down as a member. 6 Kathy Quashie was appointed to both the nomination and remuneration committees in February 2022. She attended the first nomination committee meeting by invitation and all other meetings of both committees from that date. The Board’s experience Industry knowledge/experience 8 Strategy development 8 Financial expertise 6 Responsible business 5 Technology/data management 5 Risk management 7 Communications and marketing 5 Governance Financial statements Strategic report The chart above shows the number of directors with each type of experience. 103 Morgan Sindall Group plc Annual Report 2022 BOARD OF DIRECTORS An experienced Board, delivering our purpose Throughout 2022, and as at the date of this report, the Board consists of the chair, two executive directors and five non-executive directors, each bringing a range of skills, experience, knowledge and background to Board discussions. Each Board member has considerable experience in strategy development and implementation, corporate governance, and regulatory requirements which enables them to discharge their Board responsibilities and promote the long-term sustainable success of the Group. The non-executive directors are responsible for constructively challenging the executive directors and monitoring delivery of the Group’s strategy within the risk and control framework set by the Board. All of the non-executive directors, including the chair, are considered by the Board to be independent in character and judgement and, as at the date of this report, no cross-directorships exist between any of the directors. We are aware of the potential link between David Lowden and Kathy Quashie since David became chair of Capita and Kathy joined Capita’s executive committee as chief growth officer. We recognise that this perception of linkage may call into question their independence, but do not believe that this is the case (see page 109 for further information). Michael Findlay Chair John Morgan Chief Executive Steve Crummett Finance Director Appointed: October 2016 Independent on appointment: Yes Skills and experience: Michael has spent his career in investment banking and advised the boards of many leading UK public companies on a wide range of strategic, finance and governance matters. He was previously co-head of investment banking for UK and Ireland at Bank of America and senior independent director at UK Mail Group PLC. Contribution to long-term success: The Board benefits from Michael’s extensive experience in business and corporate finance together with his expertise in property, risk management and communications. His contribution assists the Group in pursuing its strategy, maximising the value of the business, and delivering long-term, sustainable value for all our stakeholders. Michael’s leadership of the Board encourages a collaborative approach and open debate by all Board members. Current external roles: Michael is non-executive chair of London Stock Exchange plc, chair of the FCA’s (Financial Conduct Authority’s) markets practitioner panel, non-executive director and audit and risk committee chair of Royal Mail plc and non-executive director of Jarrold & Sons Limited. Appointed: October 1994 Independent: No Executive responsibilities: Leading the Group, developing and implementing the strategy and policies approved by the Board, embedding values and culture, and driving diversity and inclusion throughout the business. John leads the GMT. Skills and experience: John co-founded Morgan Lovell in 1977 which merged with William Sindall plc in 1994 to form Morgan Sindall Group plc. He instituted and champions the Group’s decentralised business model that empowers the divisions to challenge the status quo and keep innovating and winning in their respective markets. Contribution to long-term success: The Board benefits from John’s in-depth knowledge and experience of both the construction and regeneration sectors. His significant leadership and people management skills continue to drive forward the Group’s strategy to ensure quality of earnings and grow the business organically for the benefit of all our stakeholders. John is responsible for ensuring that career opportunities within the Group are accessible to people from a variety of backgrounds so that we can recruit the best people from a wide pool of talent. Current external roles: John does not currently hold any external appointments. Appointed: February 2013 Independent: No Executive responsibilities: Leads the Group’s financial strategy and has overall responsibility for corporate reporting, finance, treasury, taxation and IT. Steve contributes to the development and implementation of the strategy and policies approved by the Board. He is chair of the Group’s risk committee. Skills and experience: Steve is a chartered accountant and has wide-ranging financial, accounting and UK public company experience through prior executive, non-executive and senior finance roles with a number of listed companies. Contribution to long-term success: The Board benefits from Steve’s considerable experience in finance, audit, treasury, risk management and IT and security. His expertise has contributed towards the Group’s financial resilience and strong balance sheet, which enables us to make the right decisions for the long term. Steve is responsible for the ongoing smooth-running of the Group’s financial operations and for driving our strategy to achieve net zero carbon emissions by 2030. Current external roles: Steve does not currently hold any external appointments. Board committees A Audit committee N Nomination committee R Remuneration committee RB Responsible business committee Committee chair N Governance Financial statements Strategic report 104 Morgan Sindall Group plc Annual Report 2022 BOARD OF DIRECTORS continued David Lowden Senior Independent Director Malcolm Cooper Non-executive Director Jen Tippin Non-executive Director Tracey Killen Non-executive Director Kathy Quashie Non-executive Director Appointed: September 2018 Independent: Yes Skills and experience: David is a highly experienced non-executive director and chair of UK-listed companies in several sectors. He has experience in both financial and general management through his prior executive roles of finance director and chief executive at Taylor Nelson Sofres plc, where he supported growth and profitability through the efficient design of business operations and appropriate use of systems and processes. David’s public board experience includes prior roles as chair of Page Group plc, chair of Huntsworth plc, chair of the audit and risk committee at William Hill plc, and chair of the audit committee at Cable & Wireless Worldwide plc. Contribution to long-term success: David’s strong strategic understanding and financial, marketing and commercial skills, gained through his many years’ experience working in international businesses, are invaluable to the Board as the Group pursues its strategy for growth. Current external roles: David is currently chair of the board of Diploma plc and chair at Capita plc having previously been the senior independent director. Appointed: March 2020 Independent: Yes Skills and experience: Jen has extensive strategic and commercial experience developed through her career in financial services and in the engineering and airline sectors. She has wide experience in business leadership and transformation, human resources, efficiency, sourcing, supply chain management and property, together with a deep understanding of customer experience. Jen has sat on the boards of Lloyds Bank Corporate Markets and Kent Community NHS Foundation Trust. Contribution to long-term success: The Board benefits from Jen’s strengths in consumer-facing markets, and her insights into IT, people and complex supply chain management are relevant to the Group’s strategy to deliver long-term sustainable value to our stakeholders. Current external roles: Jen is the group chief people and transformation officer for NatWest and sits on the NatWest Group and NatWest Holdings’ executive committees. She is also a member of the council and chair of the remuneration committee of City University, University of London and a board member of the Financial Services Skills Commission. She was appointed a non-executive director of HMRC in January 2023. Appointed: June 2021 Independent: Yes Skills and experience: Kathy has extensive strategic, commercial, sales and digital transformation experience developed through her career in the telecommunications sector. She has also been a key advocate for building a diverse and inclusive culture. She was previously a non-executive director of the Enterprise Board of Transport for London Museum and recognised in Empower Top Executive Role Model Lists 2021 to 2022, also recently showcased on the Black Powerlist for 2023. Contribution to long-term success: Kathy’s experience further broadens the expertise on the Board. Her wealth of digital and sales experience in particular adds valuable knowledge and insight into Board discussions and helps ensure that the Group’s continued investment in digital capability meets the current and future needs of the business in terms of both innovation and security. In addition, Kathy’s insight and knowledge of driving positive and sustainable growth through inclusion is an asset to the Group as we continue to progress our diversity and inclusion programme. Current external roles: Kathy is the chief growth officer and executive committee member at Capita plc where she is responsible for the group functional unit of sales and marketing, ensuring the company has the right competencies, systems and strategies to deliver on its organic growth objectives. She is also the executive sponsor for the Embrace employee network, representing equality and inclusion. Appointed: November 2015 Independent: Yes Skills and experience: Malcolm is a qualified accountant and treasurer. He has an extensive background in corporate finance and wide experience in infrastructure, property and construction. Malcolm’s previous roles include managing director of National Grid Property, global tax and treasury director of National Grid, senior independent director and audit committee chair at CLS Holdings plc, president of the Association of Corporate Treasurers and member of the Financial Conduct Authority’s Listing Authority Advisory Panel. Contribution to long-term success: In his roles as chair of the responsible business and audit committees, the Board benefits from Malcolm’s wide knowledge of government policy and direction, health and safety and the impacts of climate change as well as in finance, audit, treasury and risk management. Current external roles: Malcolm is senior independent director and credit committee chair of MORhomes plc, non-executive director and audit committee chair at Southern Water Services Limited and non-executive director and audit and risk committee chair at Local Pensions Partnership Investments Ltd. He was appointed a non-executive director of Custodian Property Income REIT plc on 6 June 2022. Appointed: May 2017 Independent: Yes Skills and experience: Tracey has wide-ranging expertise in the retail sector including the development of strategy, business planning and corporate governance gained through her prior role as executive director for people for the John Lewis Partnership. Tracey’s corporate and main board experience includes roles on nomination, remuneration and corporate responsibility board sub-committees. Contribution to long-term success: The Board benefits from Tracey’s extensive commercial, corporate responsibility, and people management experience. Her depth of knowledge and understanding of remuneration and related corporate governance issues enable her as chair of the remuneration committee to lead on the Group’s remuneration philosophy to ensure that we motivate and retain executive directors of the calibre required to deliver our strategy. Current external roles: Tracey is a Fellow of Be the Business, a not-for-profit organisation that helps firms across the UK to improve their performance, and a trustee for Dorset and Somerset Air Ambulance. A R N A R N R N A N RB R N RB Governance Financial statements Strategic report 105 Morgan Sindall Group plc Annual Report 2022 GROUP MANAGEMENT TEAM Supporting the executive directors The GMT supports the executive directors in implementing the strategy and policies approved by the Board. Meetings are chaired by the chief executive and focus on strategic and operational matters affecting the Group as a whole. The team also supports the directors in embedding our culture and Core Values across the decentralised business, driving our responsible business strategy, and ensuring that we are acting consistently across the Group to promote diversity and inclusion. On 15 February 2023, Kate Bowyer stepped down as managing director of Urban Regeneration. The division will continue to be led by its strong regional leadership, assisted by chief executive, John Morgan. Chris Booth Managing Director, Fit Out Pat Boyle Managing Director, Construction Steve Coleby Managing Director, Partnership Housing Alan Hayward Managing Director, Property Services Role: Chris has overall responsibility for the Fit Out division, which includes the Overbury and Morgan Lovell brands. He is responsible for driving the strategy of excellence in operational delivery and exceptional customer experience in the division’s office fit out, refurbishment, design and build, higher education and life sciences projects. Skills and experience: Chris has over 35 years’ experience in the fit out sector having joined Overbury in 1994, progressing through divisional management to become managing director of Overbury’s Major Projects team in 2003. He was appointed to the Fit Out divisional board as chief operating officer in 2010, before being appointed as overall managing director in 2013. Role: Pat leads the Construction business within Construction & Infrastructure. He is responsible for delivering sustainable growth, promoting a safe and inclusive culture and creating inspiring communities where we all live, work, learn and play. He is a trustee of the Pagabo Foundation, which raises awareness of mental health and wellbeing for those working in construction. Skills and experience: Pat has over 30 years’ experience in the construction industry. He joined the Group in 2014 from Lend Lease, where he was head of its public sector construction division. Prior to this, Pat held various wide-ranging senior level roles within Laing O’Rourke, including regional director, group HR director and managing director of Select Plant Hire. Role: Steve leads our Partnership Housing business, people and ventures. The division provides innovative residential construction and regeneration developments from decentralised regional offices across the UK. He ensures it places responsible business and trusting partnerships at the heart of all its decision-making. Skills and experience: Steve joined the Group in 2018, bringing a wealth of knowledge and experience in construction. Previously, he spent 25 years at Laing O’Rourke, including as commercial director of its European hub, managing director of UK infrastructure, and managing director of its UK construction business. Steve holds a RICS fellowship. Role: Alan is in charge of our Property Services division which provides responsive repairs and planned maintenance services to more than 200,000 homes and public buildings nationwide, for both the public and private sectors. He is responsible for the division’s strategic direction, building on the service to deliver value-added activities that better support social housing residents and ensuring a sustainable and innovative business for all clients and other stakeholders. Skills and experience: Alan joined the Group in 2017 with over 15 years’ experience in the sector. His previous roles include positions both as finance director and managing director in national building, infrastructure and facilities management businesses. Alan has experience across a range of sectors including defence, health, corporate and housing. John Morgan Chief Executive + See page 104 for biography Steve Crummett Finance Director + See page 104 for biography Governance Financial statements Strategic report 106 Morgan Sindall Group plc Annual Report 2022 GROUP MANAGEMENT TEAM continued Andy Saul Group Commercial Director Clare Sheridan Company Secretary Martin Lubieniecki Managing Director, Design Simon Smith Managing Director, Infrastructure Role: Andy supports the divisions in developing and implementing effective commercial strategies at preconstruction stage and in key operational activities. He also offers advice and assistance, acting as a critical friend to the divisions throughout the life cycle of a project. Andy is a member of the Group’s risk committee and the Group health and safety forum where he oversees the implementation and monitoring of the Group’s health, safety and wellbeing framework. Skills and experience: Andy joined the Group in 2014 from Bullock Construction where he was managing director. Prior to that, Andy’s career included 20 years with Kier Group, culminating in the role of commercial director at Kier’s construction division where he had overall responsibility for the commercial and procurement functions. Role: Clare is responsible for ensuring sound information flows to the Board and between senior management and non-executive directors and advising the Board on corporate governance matters. In addition to her governance responsibilities, Clare manages the Group secretariat function, the insurance programme, long-term incentive schemes, pension arrangements, Group-wide employee benefits and Group reporting on our responsible business strategy and performance. She is a member of the Group’s risk committee and our social value panel; director of the captive insurance company; and trustee of the pension scheme. Skills and experience: Clare is a member of the Chartered Governance Institute UK & Ireland. She has been with the Group for more than 20 years, and was appointed as company secretary in 2014, having previously been deputy company secretary. Role: Simon leads the Infrastructure business within Construction & Infrastructure which focuses on the rail, highways, aviation, nuclear, energy and water sectors. In addition, he oversees our in-house plant and engineering businesses. Simon is responsible for delivering long-term, sustainable growth in Infrastructure’s key sectors and ensuring a safe and inclusive working environment. Skills and experience: Simon is a chartered quantity surveyor with 30 years’ multi-sector experience. Having joined the Group in 2011, he was appointed as managing director of Infrastructure in 2017. Role: Martin is responsible for our BakerHicks business, based out of the UK and Switzerland and offering design, engineering and project delivery. BakerHicks specialises in multi-sector complex infrastructure, process and built environments across the full project life cycle. Martin is responsible for developing and implementing BakerHicks’ strategic plan, building a team of exceptional individuals and managing overall performance. Skills and experience: Martin is a qualified chartered accountant and has over 20 years’ property professional services experience. He joined the Group in 2015 from Colliers International where he was the UK chief operating officer. Prior to this he had been the EMEA chief operating officer for CBRE. Martin’s career started at PricewaterhouseCoopers and McKinsey before taking senior roles at Sears Group and Hilton International. Governance Financial statements Strategic report 107 Morgan Sindall Group plc Annual Report 2022 Governance framework DIRECTORS’ AND CORPORATE GOVERNANCE REPORT The Board The Board, assisted by its committees, is responsible for: determining overall strategy and long-term objectives to align with our purpose; ensuring that the divisions have appropriate strategies and resources in place and a culture that drives the right behaviours; monitoring KPIs; overseeing material social and environmental risks and opportunities; approving the annual business plan and budget; determining risk appetite and principal risks; overall corporate governance arrangements, including a framework of prudent and effective controls that enable risk to be assessed and managed; approving the financial results statements, annual report and accounts and other statutory announcements; and considering all policy matters relating to the Company’s activities, including any major changes of policy. Board committees The Board delegates certain matters to its committees. The Board and committees are supported by the company secretary who provides advice and assistance, particularly in relation to corporate governance and training and induction. The appointment and removal of the company secretary is a matter for the Board as a whole. Chief executive The chief executive, supported by the finance director, is responsible for leadership of the Group, developing and implementing strategy, managing overall Group performance and ensuring an effective leadership team. Group management team Meets regularly to consider operational matters affecting the Group as a whole including: health and safety; strategy; risk; the Group budget; and our Total Commitments. Divisions Each division operates autonomously with its own management board that includes the Group chief executive and Group finance director. Risk committee Meets twice a year to assist the Board and audit committee in monitoring risk management, including climate risk, and overseeing the internal control framework. See page 106. See page 7. See page 64. Cross-divisional health and safety, HR and commercial directors’ forums, IT security steering group, climate action group, and supply chain and social value panels. Divisional representatives meet on a regular basis to focus on specific topics and share ideas and best practice. The forums assist the Board and GMT in ensuring good governance is adopted at all levels of the Group. Role of the chair The chair is responsible for the overall effectiveness of the Board and for promoting a culture of openness and debate at meetings which support well-informed and transparent decision-making through constructive dialogue. To ensure accountability and oversight, there is a clear division of responsibilities between the chair, chief executive and senior independent director, set out in writing, approved by the Board and summarised on our website at morgansindall.com. Audit committee Oversees the Group’s corporate financial reporting, internal controls and risk management systems, the work, findings and effectiveness of the internal and external audit, and appointment of the external auditor. Responsible business committee Oversees the Group’s responsible business strategy, targets and performance and monitors progress against our Total Commitments. Nomination committee Oversees Board and committee composition, Board evaluation, and succession planning, giving consideration to diversity, including development opportunities for all our employees. Remuneration committee Responsible for recommending overall remuneration policy and setting remuneration for our executive directors and members of the GMT. See page 123. See page 118. See page 131. See page 134. We have a framework in place that ensures there is supervision at appropriate levels of the organisation to drive performance and manage risks and opportunities. Governance Financial statements Strategic report 108 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Responsibilities of the divisional boards Our governance framework supports our philosophy of decentralisation, which gives autonomy to the divisions and enables them to operate in a way that most efficiently serves their respective stakeholders and respond quickly and effectively to any changes in their markets. We believe this approach is fundamental to the businesses delivering their strategy and contributing to the long-term success of the Group. There is a clear division of responsibilities between the running of the Board and the running of the business, set out in writing as follows: matters reserved solely for the Board’s decision-making and the terms of reference of each of the Board’s committees which were reviewed in December and can be found on our website; a schedule of delegated authorities highlighting significant operational decisions that the divisions must refer to the Board for approval; directors’ duties under the Companies Act 2006 and other legislation, which are communicated via induction packs and e-learning modules; and a Code of Conduct for all of our employees on the Group’s expected standards to prevent misconduct and breach of ethical practices. The Code of Conduct and other supporting policies are published on each division’s intranet and supplementary training is provided (see page 23). The divisions are responsible for setting their own five-year strategic plans and annual budgets, for sign-off by the Board, for their operational performance and for managing relationships with their stakeholders (see pages 15 to 17). The schedule of delegated authorities clearly defines all key business issues and levels of accountability, stating which decisions are significant to the Group and therefore need to be referred for approval to: divisional managing directors; designated officers of the Group; the executive directors; or the Board as a whole. Each division sets its own detailed procedures with regard to day-to-day operational matters to ensure that decisions are taken at the right level. The executive directors, together with the Group head of audit and assurance, who reports to the audit committee, are responsible for monitoring the divisions’ compliance with the schedule of delegated authorities. The executive directors meet with the divisional management boards each month to review performance against their medium-term targets and strategic plan. In preparation for these meetings, the divisions prepare a monthly board pack detailing performance against their KPIs and any issues pertaining to their stakeholders. In turn, the Board receives an executive summary of the divisional board packs as part of each set of Board meeting and interim papers. This ensures that the Board is kept fully apprised of each division’s performance and any material issues arising with their stakeholders. Independence On pages 104 to 105, the Board has set out which directors are considered independent in accordance with Provision 10 of the Code. As at 31 December 2022, 63% of our Board (excluding the chair) are considered independent. When our chair was appointed to the Board in October 2016, he was considered to be independent when assessed against the circumstances set out in Provision 10. The Board has reviewed the potential link between David Lowden’s role as chair of Capita plc and Kathy Quashie’s executive role at the same company. However, as Kathy’s role at Capita is below board level, we do not consider there to be a significant enough link for their independence to be impaired. The tenure of our non-executive directors is regularly reviewed as part of our succession planning (see page 119) to maintain independence and ensure regular refreshment of the Board. The Board allocated time at the end of each of the six scheduled meetings held during the year for the chair to meet with the senior independent director and non-executive directors without the executive directors present. No material issues were raised in the year at any of these meetings. Governance Financial statements Strategic report 109 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued External commitments and conflicts of interest Prior to their appointment, new directors are asked to disclose any significant commitments they have, together with an indication of the time involved, so that the Board can take these external demands on their time into account and assess any potential conflicts of interest. Directors’ current external appointments are disclosed on pages 104 and 105. All existing directors must seek Board approval prior to accepting an external appointment. In accordance with this process, during the year, the Board approved Malcolm Cooper’s appointment as a non-executive director of Custodian Property Income REIT plc and Jen Tippin’s appointment as a non-executive director of HMRC. The Board has an agreed approach for dealing with directors’ conflicts of interest duties under the Companies Act 2006, whereby a director is restricted from voting on any matter in which they might have a personal interest unless the Board unanimously decides otherwise. Responsibility for authorising conflicts of interest in accordance with the Company’s articles of association is a matter reserved for the Board. Following its annual review in December, the Board was satisfied that the external commitments of the non-executive directors do not conflict with their duties as directors of the Company other than those that may arise from other directorships or employment as disclosed on pages 104 and 105. Board resources With support from the company secretary, the Board ensures that it has an appropriate governance framework, policies and processes in place, and the chair ensures that the Board is provided with accurate and timely information in order to function effectively. David Lowden has held the position of senior independent director since 2019 to support the chair and be available to the other directors and to shareholders where necessary. He also leads the annual appraisal of the chair’s performance (see page 122). The agendas for scheduled Board meetings are developed by the chair, chief executive and company secretary who consider the Board’s responsibilities, the current status of projects, strategic workstreams and operational matters arising to ensure that the Board monitors and reviews all significant aspects of the Group’s activities (see page 102). Senior management, employees and external advisers are regularly invited to attend Board and committee meetings to give presentations and in-depth insights into key subject matters. Board and committee papers are distributed electronically in advance of each meeting to provide quick and secure access, and minutes are circulated to all directors after each meeting. Board agendas and papers are reviewed regularly to ensure they remain focused and allow sufficient time for consideration and constructive contribution by all directors to each agenda item. Interim reports are circulated between the scheduled meetings. If any director has any concerns about the operation of the Board or the management of the business, they are encouraged to raise them for discussion so that any unresolved concerns can be recorded in the minutes. No such concerns were raised during 2022. All directors have access to the advice and services of the company secretary and there are agreed procedures by which directors can take independent professional advice, at the expense of the Company, on matters relating to their duties. No such independent advice was sought by any director during the year. Seeking a variety of perspectives Each year, the wider management teams of two divisions get the chance to meet the Board in a less formal setting. The divisions who took part in 2022 were Partnership Housing and Urban Regeneration. Each session began with an introduction from the division’s managing director, followed by conversations in small groups or one to one. These gatherings provide the opportunity for the directors, particularly the non-executives, to hear from employees who they don’t normally meet, and whose ideas and points of view help inform Board discussions and decision-making. Our Board in action Governance Financial statements Strategic report 110 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Board effectiveness The Board provides effective leadership by setting a strategy to deliver our purpose, overseeing the Group’s performance and ensuring our governance controls and processes are adhered to. It considers the impact of our activities on the environment, and monitors the value we generate for our shareholders and our contribution to wider society (see page 9). The Board uses the support of its four committees to manage its time effectively. At each Board meeting, following a Board committee meeting, the committee chair informs the Board of their committee’s key discussions, recommendations and decisions. All of our scheduled Board and committee meetings are held in person, with additional ad-hoc meetings as needed. In 2022, the Board held two additional meetings, primarily to discuss and review the Group’s performance and approve stock market announcements. The remuneration committee held two additional meetings to discuss the remuneration policy being put to shareholders at this year’s AGM (see page 134). The highlights of the Board’s activities during the year are set out on page 102 with further detail of Board and committee actions and outcomes throughout this report. The agenda topics for Board and committee meetings are planned throughout the year to ensure that the Board monitors the Group’s progress against our strategic priorities, assesses the continued appropriateness of our business model, ensures that the resources integral to our business model are maintained, and satisfies itself that the needs of our stakeholders are being continuously monitored. For a description of our business model, strategy and how we create long-term value, see pages 9 and 10. The nomination committee regularly reviews the Board’s composition and the performance and contribution of individual directors, to confirm there is an appropriate balance of skills, experience and backgrounds for effective discussions and decision-making (see page 118). The nomination committee is also responsible for the annual evaluation process (see page 121). As a result of this review, the committee is satisfied that the Board remains effective in delivering against our strategy and generating value for all our stakeholders in both the short and long term. Information security and managing cyber risk – a deep dive The audit committee assists the Board in overseeing cyber security risk and data protection. After its review of the Group’s information security in 2022, the Board was satisfied that our controls are adequate and our ongoing investment in technology is sufficient to allow us to continue to meet our strategic priorities and pursue the opportunities that technology brings (see page 76). Our cyber risk management strategy is led by the Group finance director, supported by our information security team and a security steering group whose members include the Group’s general counsel, head of internal audit and assurance, and IT director. The Group has not experienced any major cyber incidents in the reporting period. + See page 76 for further detail on how we manage and mitigate cyber risk. In 2022, the Board received two briefings from our information security team. The briefings focused on our business risks, security strategy, emerging technology, opportunities and risks and what this all means for our future strategy and the sustainability of the Group. Information security updates like these are included in the Board’s agenda every six months. The aim is to increase the directors’ understanding of new cyber threats and the controls we have in place to protect our data, such as educating our employees and engaging with our suppliers. Our Board in action Governance Financial statements Strategic report Governance Financial statements Strategic report 111 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Purpose, values, strategy and culture Our Group purpose, values and culture are set out on page 10. In 2022, the executive directors recommended a restatement of our purpose for Board approval, so that it focuses on inspiring our divisions to keep exceeding their stakeholders’ expectations. A strong culture with our decentralised philosophy at its core remains integral to our business model and critical in delivering our purpose and strategy. Our deeply held Core Values ensure that we not only attract but also retain the talent we need to conduct our business with integrity and maintain the long-term relationships we have built with many of our clients, supply chain and other stakeholders. Our culture is reinforced by our Code of Conduct, available on our website, which provides a framework for how we engage with clients, colleagues, business partners, suppliers and the communities in which we work, and sets out what our stakeholders can expect from us. Our executive directors and senior managers promote our Core Values, strategic priorities and Total Commitments to being a responsible business, and ensure they are embedded throughout the Group. The Core Values and Total Commitments are explained to everyone who joins the Group as part of their induction, and are reinforced through Group policies, Group-wide e-learning programmes and at staff conferences. Our chief executive runs sessions on the Core Values as part of our Group-wide leadership development programme. The Board as a whole is responsible for monitoring our culture to ensure it is maintained and continues to align to our purpose and strategy. To assess our culture comprehensively the directors meet with a wide range of employees as part of the strategy review process (see page 115). The Board monitors our culture using our Core Values as a framework. The tables that follow set out this process in detail. The Board agreed in 2022 that our culture remains strongly embedded: our behaviours are aligned with our values and the empowerment and agility of our divisions continue to play a vital role in achieving our strategy and creating value for our stakeholders. As an outcome of the Board evaluation review (see page 122), the Board agreed that ensuring we maintain our culture would remain a key strategic area of focus. Description Strategic priorities We empower our teams to deliver exceptional results for all our stakeholders. What the Board monitors Compliance with Company policies including our arrangements for employees and others working on our projects to raise concerns confidentially. The appropriateness of matters reserved for the Board and our delegated authorities schedule to ensure that the right approvals are in place and employees can make decisions appropriate to their experience and competence. Divisional performance against strategy and KPIs. Our risk management process, including processes for identifying emerging risks. Our internal statement of risk appetite to ensure that our risk management is aligned. Board action in 2022 Reviewed our whistleblowing procedures and biannual reports of the number and nature of concerns raised during the period. Reviewed the work that the internal audit team has undertaken to check whether they have uncovered any breaches of our Code of Conduct and related policies or any behaviours out of line with our culture. Reviewed and confirmed proposed updates to the matters reserved for the Board to ensure they remain clear. Held regular meetings, deep dive sessions and strategy reviews with divisional management and senior employees to facilitate discussions and decision-making. Reviewed the divisional risk registers and ensured they aligned to the Group risk register and risk appetite. Carried out a robust assessment of the principal and emerging risks facing the Group, and reviewed the effectiveness of the Group’s systems of internal controls and risk management prior to reviewing risk appetite. Links to + Strategic report + Audit committee report We operate a decentralised philosophy Governance Financial statements Strategic report 112 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Description Strategic priorities Ensuring we get things right first time is a necessity and not an option. What the Board monitors Financial performance of the Group and each division. Perfect Delivery and other success measures such as customer satisfaction surveys and net promoter scores. Supplier relationships and payments. Average daily net cash. The executive directors monitor divisional performance on a monthly basis at divisional board meetings and Group management team meetings and provide regular updates to the Board. Board action in 2022 Continually reviewed Group and divisional performance against strategy and medium-term targets. Conducted an in-depth review of strategic plans to ensure each division had the resources in place to meet its objectives and that opportunities and risks were being appropriately addressed. Ensured our actions to combat climate change remained a key focus area of the Group. Reviewed payment practices reporting and divisional actions to maintain or improve on average payment days. Reviewed and approved the going concern and long-term viability statements. Approved full-year and half-year results announcements, and approved final and interim dividend payments with consideration to our capital allocation framework and formal dividend policy. Links to + Strategic report + Audit committee report Description Strategic priorities We take a broad view of who our customers are, ranging from the organisations that commission us for projects, to our people, our supply chain, our shareholders and local communities where we work. See pages 16 and 17 for how the Board monitors our stakeholder engagement. What the Board monitors Divisional customer satisfaction surveys, client ratings such as Perfect Delivery 1 statistics. Information about key clients and the performance of contracts including timetables and completion dates 2 . Surveys with clients and other stakeholders on responsible business material issues. The divisions’ engagement with their employees, supply chain and communities and how they respond to feedback from these groups. The divisions’ contribution to our Total Commitments KPIs and targets which are focused on our stakeholders and the environment. 1 Perfect Delivery status is granted to projects that meet all four customer service criteria specified by Construction, Infrastructure and Fit Out. 2 The executive directors keep the Board updated with key projects over a certain threshold. Additionally, the executive directors update the Board with any material issues arising on contracts which may impact a division or the Group as a whole. Board action in 2022 Regularly reviewed divisional board summaries and discussed any matters of significance with the executive directors. Continued to monitor the resilience of the supply chain, including the availability of materials and resources. The responsible business committee discussed and reviewed performance under our Total Commitments and discussed with management key focus areas for 2023 which include continuing actions to combat climate change, enhance social value and reduce waste. Links to + Strategic report + Responsible business committee report Consistent achievement is key to our future The customer comes first Governance Financial statements Strategic report 113 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Description Strategic priorities We recruit, develop and retain those who can contribute most, both today and in the future. We ensure we have an attractive and inclusive culture and healthy working environment, and reward employees fairly, respect their rights and invest in developing their talent. What the Board monitors Health and safety policies, practices and performance. Voluntary staff turnover. Number of apprentices and new graduates. Average training days per employee. E-learning responses. Lost time incidents. Absence days due to sickness per person per year. Succession planning and talent pipelines. Results from employee engagement surveys and resulting actions taken. Diversity of our employees, including gender pay gap information. Board action in 2022 Reviewed health and safety performance: a priority for the Board and responsible business committee, and the first agenda item at every meeting. The responsible business committee received an update on ongoing mental health awareness and wellbeing activities being carried out across the divisions. At its December meeting, the Board reviewed the feedback received by directors from their engagement with employees during the year. The Board also reviewed each division’s key engagement and inclusion activities and response to employee feedback, and was pleased to note the high response rates to surveys as well as the breadth of activities being carried out to improve wellbeing and develop a consistent approach to adaptable or agile working (see pages 21, 22 and 117). Reviewed and approved our 2021 gender pay gap report, which is available on our website. Our 2022 gender pay gap report will be reviewed by the Board in the first quarter of 2023. Reviewed the divisions’ activities in managing employee development and increasing diversity and inclusion. Reviewed Group succession planning, including reports on how the divisions are managing employee development and addressing diversity and inclusion in the context of succession planning. Approved our modern slavery statement for publication on our website. Considered wider pay and benefits across the Group to ensure it aligns with strategy and is appropriate to attract and retain the right talent. Links to + Strategic report + Nomination committee report + Responsible business committee report + Directors’ remuneration report Talented people are key to our success Description Strategic priorities There is always a better way of doing things. What the Board monitors The Board receives information on various initiatives being trialled and adopted across the divisions to support our Total Commitments as well as updates on the carbon offset projects we invest in (see pages 31 to 33). In addition, the Board is updated regularly on the use of technology across the Group including improvements being made to existing systems as well as the identification of emerging technology that is relevant to our sector. Board action in 2022 Monitored our progress in the year against our responsible business strategy centred around our Total Commitments targets, performance and action plans (environmental, social and governance framework) for achieving our KPIs, including carbon reduction. Reviewed updates from the IT team on the divisions’ use of technology to develop new ways of working as well as improving efficiency. For example, the development of technology assists in: – the early identification and remediation of health and safety and waste management issues; and – combating climate change, such as the continued roll-out of Carbon i Ca and goldeni and the launch of the Carbon Zero software programme (see page 30). Links to + Strategic report + Responsible business committee report We must challenge the status quo Governance Financial statements Strategic report 114 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Board decision-making The Board’s key activities during 2022 are set out on page 102. The Board ensures we have the necessary resources in place to implement our strategic priorities and that we measure our performance against them. The Board has also established a framework of controls for risk management which enables risks to be assessed and managed (see page 128). The Group’s risk committee manages risk and establishes and monitors the controls in place (see page 64). The audit committee supports the Board in its oversight of risk and internal controls and their effectiveness to enable the Board to set the Group risk appetite (see pages 128 to 130). In line with our governance framework and decentralised approach, our Board normally makes a limited number of principal decisions during the year that are material to the Group as a whole. The Board uses the Group’s purpose and strategic priorities as its framework for robust decision-making and to ensure the long-term success of the business, recognising that each decision will not necessarily result in a positive outcome for every stakeholder group. There were no material contracts in 2022 that required referral to the Board under the schedule of matters reserved solely for the Board, although each division required approval from the executive directors on certain contracts over thresholds set out in our schedule of delegated authorities. An overview of the Board’s principal decisions during the year follows, including how the Board factored stakeholders into its decisions to promote the long-term success of the Company. Strategy review Purpose The Board is committed to the delivery of the Group’s strategy and purpose and ensuring that we keep pace with trends in our industry. Each year, the Board conducts an in-depth, formal review of our strategy and five-year strategic plan, and ensures that each division has: an appropriate strategy in place that supports the Group’s strategy; the resources they need to meet their objectives; and a culture that drives the right behaviours so that we remain aligned with our purpose. Factors considered The Group’s success depends on ensuring we maintain good relations with our employees, clients and supply chain. In approving strategy, the Board recognises its duties and responsibilities to shareholders and other stakeholders, including the communities where we work, and ensures that their views and interests are considered (see page 117). Action taken Comprehensively reviewed progress against strategy, tracking performance against agreed KPIs. Reviewed divisional medium-term targets including each division’s contribution to the overall Group strategy and long-term strategic plan. Monitored market trends and the macroeconomic environment, referring to comparative data and client insight. Attended presentations from each divisional managing director on their strategic plan including meetings with employees and visits to some of their projects. Reviewed each division’s contribution to the Total Commitments and monitored the Group’s progress towards our responsible business strategy and targets. Reviewed the Group’s long-term financial outlook and assessed and prioritised growth opportunities. The strategy review process follows a similar format each year. The non-executive directors are allocated either one or two divisions to review. The divisions are allocated a different non-executive each year so that the Board as a whole gets an in-depth understanding of the key concerns and issues of each of our divisions’ stakeholders. The non-executive directors hold pre-meetings with their allocated divisions to help facilitate their assessment of the division’s contribution to the long-term sustainable success of the Group and impact and outcomes for their key stakeholders. These pre-meetings include: – a review of recent operational and financial performance including risk management and safety performance; – an overview of the division’s market and pipeline of opportunities; – a review of the adequacy of resources to deliver on the division’s strategic priorities; – meeting with employees without management present; – a review of the results of employee engagement surveys conducted; – a review of the division’s outlook and medium-term targets; – visiting one or two live projects and meeting with a variety of people, including employees, subcontractors and suppliers; and – reviewing the division’s initiatives to reduce the impact of its operations on the environment and to deliver added social value to the communities in which it works. Following the pre-meetings, detailed review meetings are held with each division, attended by the chair, chief executive, allocated non-executive director and the divisional managing director. At these meetings, the non-executive director provides feedback on the division’s strategic plan, including how the division’s stakeholders have been taken into consideration. The Board then collectively holds a strategy review day in October where an overview of each division’s strategic plan and priorities are undertaken by the whole Board. The non-executive directors provide the Board with a summary of their observations and opinions on the divisional plans so that the overall Group strategy can be approved. Outcome As a result of the 2022 strategy review process, the Board agreed that our strategy will remain focused on organic growth across the divisions. The Board will continue to monitor some of the nearer-term economic challenges, ensuring we maintain our balance sheet strength and continue to address the impact of climate change and deliver social value which helps to differentiate the Group. It was agreed that management needs to continue to review how the Group can better address diversity and inclusion and its ‘Developing people’ Total Commitment. Overall it was confirmed that our strategy remains fit for the future and our business model is sustainable, taking into consideration future risks and opportunities. Governance Financial statements Strategic report 115 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Determining the Group’s risk appetite Purpose Each year, following review by the audit committee of the Group’s risk register (see page 124), the Board reviews the nature and extent of risk we are prepared to accept in the pursuit of our purpose and strategy, taking into account the potential consequences of its decisions in the short, medium and long term. Our risk appetite is taken into consideration when setting strategy and targets, making decisions, and allocating resources, and is compared to current risk levels to determine whether our mitigations are sufficient. Factors considered In deciding risk appetite, the Board recognises that a prudent and robust approach to mitigation must be carefully balanced with a degree of flexibility so that our decentralised culture is not inhibited. In approving the risk appetite, the Board considers the impact on our employees, suppliers, clients, shareholders and wider stakeholders, in particular those identified in the principal risks section on pages 67 to 77. Action taken Confirmed that through the activities of the audit committee, a robust assessment of the principal and emerging risks facing the Group, including those that would threaten its business model, future performance and solvency, had been carried out and the effectiveness of the Group’s systems of internal control and risk management had been reviewed. Considered any changes that had been made to the Group’s principal risks and emerging risks that could impact our long-term strategic plans. Considered the balance and breadth of the Group’s activities to ensure we have a reasonable level of protection against risks arising from uncertainties in the macroeconomic environment. Reviewed general market conditions and key trends to identify and assess future risks and opportunities. Conducted an in-depth review of the risks associated with IT, including cyber security. In reviewing and setting the risk appetite, we accept in certain circumstances that risks may result in some limited exposure, but we will not pursue these unless returns are reasonably probable and predictable (for example, open market sales risks in our residential developments). So that we can achieve organic growth while maintaining predictable outcomes, the Board has continued to set low-to-moderate exposure in the delivery of operational targets, including those from both construction and development programmes (see page 67). In its discussions, the Board reviews the economic environment in which we operate and in particular the impact of its decisions on our employees and our ability to continue to attract and retain the talent we need to grow the business (see page 71). In addition, the Board considers the current profile of our construction projects and development schemes, the Group’s financial standing, the significance to our business of environmental, social and governance matters, and our ability to maintain a secure IT platform. The Board as a whole is responsible for reviewing the risks associated with IT security and receives updates twice a year from the IT team, overseen by the Group finance director (see page 111). There were no material IT security issues identified in 2022). Health and safety risk mitigation and the protection of our wider workforce remain high priorities, together with ensuring that our ‘Protecting people’ Total Commitment target (see page 20) is met and improved on year on year. The Board seeks to drive down health and safety risk to as close as possible to zero (see page 67). Outcome The Board’s risk appetite review in October 2022 concluded that, while overall the risks faced by the Group have not changed, several changes were required to the net risks as a result of the macroeconomic environment being far more challenging and uncertain than it was at the time of last year’s report. The Board agreed that the Group risk appetite and the risk management framework remained appropriate to provide medium- to long-term resilience for the business and that specific limits and guidelines for risk-taking remain adequately reflected in our governance framework, structures and policies (for example, the delegated authorities process). It was agreed that the Board would undertake a rolling review of risk and its appetite over the coming months due to the increased uncertainty in the macroeconomic environment. Setting the Group budget Purpose Each December we review our budget to ensure we are managing our finances and have the resources to deliver against our strategy. Factors considered In approving the budget, the Board considers the impact on our employees, suppliers, clients, shareholders and wider stakeholders. Action taken Tracked performance of the Group budget against agreed KPIs. Reviewed Group and divisional budgets which form the basis for setting the overall Group budget. Reviewed market conditions, in particular the current economic uncertainty, and key trends that support the Group’s future growth (see pages 8 and 9). Reviewed the levels of contingency in the budget to mitigate the ongoing uncertainty in the macro environment. Reviewed the contribution that the budget will make to delivery of the Group’s five-year strategic plan. Assessed the capital allocation framework and formal dividend policy in terms of the needs of the business and optimum balance sheet structure and the needs and interests of all stakeholders before recommending dividend payments. Outcome Approved the Group budget, ensuring that the Group has sufficient resources to deliver the budget and it is suitably stretching but achievable to contribute to the Group’s long-term growth. The Board will review the budget regularly in 2023 due to the increased uncertainty in the economic environment. Governance Financial statements Strategic report 116 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Engagement with stakeholders Our stakeholders’ views and how they are impacted are important considerations in the Board’s decision-making. Effective engagement with our stakeholders is critical to the long-term resilience of the business. Throughout 2022, the Board engaged directly with our employees and shareholders and was kept fully informed of any material issues or feedback from other stakeholder groups through the executive directors, divisional management reports and the Board’s monitoring of our culture. Pages 15 to 17 set out how the Board and the Group engaged with stakeholders during the year, and the feedback received. The Board continues to adopt an alternative method to the three options for employee engagement suggested by the Code. Given the structure and culture of our business and the size of our Board, we consider that the Board can engage most effectively with the largest number of employees if the responsibility is shared across all our non-executive directors. Each year, during our strategy review process, the non-executive directors meet a wide range of employees during site visits and at divisional employee conferences. In addition, the Board reviews the employee engagement activities undertaken by the divisions, including the results of employee surveys and the actions the divisions are taking in response. These activities give the Board an understanding of how people feel about their division and the wider Group, and whether behaviours are aligned with our Core Values and culture. In 2022, the non-executive directors gave feedback to the Board on the impressions they had received from directly engaging with employees and their review of the divisions’ engagement activities. They confirmed that: the Group has a strong positive culture: employees genuinely feel empowered and are very positive and engaged; they have gained a better understanding of the points of view of employees and subcontractors working on our projects; there were no additional issues that needed to be addressed or considered in decision- making that are not currently addressed by the Board or by the divisions themselves; and the employee engagement process that we use remains appropriate and allows the non-executive directors to meet the broadest selection of employees, given our decentralised business. Oversight of workplace policies and practices We have a framework of Group policies in place to ensure integrity, ethicality and honesty in our activities and openness and transparency in our communications. These policies set out our minimum standards which each division is free to develop further to suit the particular needs of their business. The Board reviews and approves key Group policies, including our Code of Conduct, to ensure they align with our purpose, values and strategy. In 2022, the Board reviewed and approved our human rights policy, changes to our Board diversity policy and, on the recommendation of the remuneration committee, changes to our remuneration policy. The Board annually reviews the approach and progress of work taken by management and the divisions to identify areas where there is any risk of human trafficking and modern slavery in our business, prior to approving the Group’s modern slavery statement. Our 2021 statement was approved by the Board in early 2022 and is available on our website. Our 2022 statement will be approved in June 2023 and uploaded to our website. See pages 94 and 95 for more information on our policies. Raising concerns Our internal audit programme monitors compliance with our policies. In addition, we have a whistleblowing process in place which encourages anyone who works with us, whether they are employed by us, are a part of our supply chain or a member of the public, to speak out if they have any concerns or witness any wrongdoing or conduct that falls short of our expectations or the standards set out in our Code of Conduct. We use a third-party confidential service, Safecall, to receive reports of any concerns anonymously and in confidence by phone, email or the service’s website. The service is available 24 hours a day, 365 days of the year. Our whistleblowing procedures are explained to all our employees and subcontractors on induction, repeated in every e-learning course and published on our intranets and on office and site notice boards. Our intranets contain a direct link to the whistleblowing reporting page. The Group’s general counsel, assisted by the company secretary and head of internal audit and assurance, oversees the hotline. Twice a year, the Board reviews our arrangements for raising concerns to ensure they are suitably robust. We received 38 reports in 2022 (2021: 39), of which 19 came via our raising concerns service. We received one report per 186 employees which compares favourably to one report per 400 employees which Safecall’s other construction clients report on average. This indicates that our employees have a high level of awareness of ethical issues and are willing to speak up. No specific complaints were escalated for Board attention outside its normal review, and the Board was satisfied that all the reports made in 2022 were correctly investigated and resolved in an appropriate way. The top three issues raised related to concerns over health and safety, HR issues such as bullying or unfair treatment, and allegations of theft or fraud. The Board satisfied itself that none of the issues raised were systemic across the Group and that they were isolated to individuals or specific circumstances. Tax governance The Board has overall responsibility for our tax strategy, risk assessment and tax compliance, and ensuring that we meet all our tax obligations. We have an open and transparent relationship with HMRC, preferring to anticipate any tax risks at an early stage and clarify areas of uncertainty with HMRC as they become evident. We keep HMRC informed of how our business is structured and respond to its questions or requests promptly. Our tax strategy was approved by the Board in December 2022 and is available on our website. Governance Financial statements Strategic report 117 Morgan Sindall Group plc Annual Report 2022 I am pleased to present to you the report from the nomination committee for 2022. Committee composition and performance evaluation The committee’s membership during the year is shown in the table below. At the committee’s request, the executive directors, members of the senior management team and external advisers may be invited to attend all or part of any meeting, as and when appropriate. Members 1 Member since Attended/ scheduled Michael Findlay 2 (chair) 2016 2/2 Malcolm Cooper 2015 2/2 Tracey Killen 2017 2/2 David Lowden 2018 2/2 Kathy Quashie 2022 2/2 Jen Tippin 2020 2/2 1 Biographies of members are set out on pages 104 and 105. 2 Michael Findlay is not permitted to chair meetings where his own succession and performance are discussed. As part of the annual evaluation of the Board, an evaluation of the committee was conducted. This concluded that the committee was continuing to work well with a good open discussion, including in relation to senior management succession. It was agreed that the key focus areas going forward will remain succession planning, for non-executive directors and at all levels, and ensuring our culture remains inclusive to support increasing diversity throughout the Group. Board composition and length of tenure Annually, the committee reviews the Board’s composition and the skills, knowledge and experience needed to deliver our strategy, both in the short and longer term. This includes reviewing the size and structure of the Board and its committees, the range of expertise required, any gaps in skills and knowledge, diversity in its broadest sense, any feedback received from the annual Board evaluation, and the tenure of existing Board members. Following its review of the composition of the Board and committees, the nomination committee recommended to the Board that Kathy Quashie be appointed to the nomination and remuneration committees. In addition, the committee recommended that the renamed responsible business committee’s membership would be constituted solely of non-executive directors with members of management invited to attend when appropriate. Following these changes, Malcolm Cooper stepped down as a member of the remuneration committee and Tracey Killen as a member of the audit committee. The changes were made as Kathy was not previously a member of any of the Board committees to give her the opportunity to gain an in-depth understanding of the business in her first year as a non-executive and to ensure that each of the committees remains appropriately composed to be effective. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Nomination committee report The quick read... Reviewed the composition of the Board and its committees and following changes made to the membership of each committee, confirmed that the composition of each remained suitable Reviewed succession planning for the Board, giving consideration to the updated Board diversity policy Reviewed talent planning and succession for the Group management team and wider senior leadership positions and recommendations for further development programmes Managed the internal evaluation of the effectiveness of the Board, its committees and individual directors Michael Findlay Chair Key responsibilities: Board and committee composition Identifying potential skills and experience gaps Leading the Board appointment process Reviewing succession planning for the Board and Group management team Reviewing wider senior leadership and divisional succession planning Overseeing the Board evaluation process Monitoring activities to increase diversity and inclusion throughout the Group The committee’s full role and responsibilities are set out in its terms of reference, reviewed and approved by the committee in February 2023 and available on our website. Governance Financial statements Strategic report 118 Morgan Sindall Group plc Annual Report 2022 The committee did not identify any material skills gaps on the Board or its committees and concluded that there was a good mix of experience on the Board. It agreed that there continued to be a good level of open dialogue at Board and committee meetings, enabling the non-executives to participate in discussions on a broad range of topics, including social and environmental matters, and to offer an appropriate balance of support and challenge to the executives. Appointments to the Board and succession planning In its succession planning, the committee takes into consideration the length of tenure of each non-executive director and the skills required for each committee chair. The committee uses a skills matrix to monitor the balance of skills, expertise and experience on the Board and to identify key succession planning priorities. The standard term for non-executive directors is three years. Non-executive directors normally serve for a maximum of nine years, through three terms, each of three years’ duration (see page 147 for further information). All directors are subject to annual re-election by shareholders at our AGM. Prior to recommending them for reappointment, each director is subject to a formal review in relation to the performance of their duties under section 172 of the Companies Act 2006 (see page 14). The Board has set out on pages 104 and 105 the specific reasons why each director’s contribution is, and continues to be, important to the Group’s long-term success. Further information on the 2023 AGM can be found in the Notice of Meeting to shareholders accompanying this annual report or on our website. Executive directors, GMT, wider senior leadership and divisional succession planning In 2022, the committee carried out a formal review of succession planning for the executive directors and GMT. Our chief executive manages the formation of succession plans for the GMT which are reviewed by the committee. The committee’s review took account of the opportunities and challenges facing the Group and the skills and expertise needed for the future. The objective with our succession planning is to identify appropriate opportunities for people who are key to delivering our strategy and any areas needing further development. Where we have not been able to identify an immediate successor for a role, we ensure there is short-term contingency cover in place. The committee monitors the external market for potential successors while internally, those identified as successors in the medium to longer term are provided relevant training and development. Our Group-led leadership development programme which runs every year provides core and consistent leadership training for senior employees across the Group. The committee’s review of succession planning included a review of each division’s own succession plan, to enable the committee to understand how the divisions are developing their own talent pools. As a committee we seek to ensure that we continue to develop and retain a talented team throughout the Group and maintain a pipeline of successors. To facilitate their review, the committee asked each divisional managing director to provide details of what actions they are taking to develop potential successors in their teams as well as developing people more widely. During the year, the committee reviewed, without Michael Findlay present, the renewal of his term for a further three years. The committee is satisfied with Michael’s performance and commitment as the Board continues to benefit from his considerable experience in chairing and leading Board discussions. The committee therefore recommended that his appointment be extended for a further three-year term. Malcolm Cooper’s final three-year term ends in November 2024. Succession planning for his replacement as chair of the audit and responsible business committees will be considered during 2023, including a review of essential and desirable skills required from the future appointee for each position. The committee is mindful of the forthcoming amendments to the Listing Rules and to the Disclosure Guidance and Transparency Rules in relation to diversity and inclusion on company boards and executive management. While these amendments will be effective for accounting periods starting on or after 1 April 2022 which will apply to the Company for its 2023 financial year, we have included the data on a voluntary basis this year on page 120. The Board revised its diversity policy in 2022 (see page 120); however, we do not expect to be able to meet the target of at least one senior board position being held by a woman until such time as the current incumbents need to be replaced. The committee has a clear process for recruiting new non-executive directors, which includes reviewing and approving an outline brief and clear role specification. The committee selects and appoints an independent professional search agency to help identify potential candidates and prepare a shortlist for interview. Any new director is appointed by the Board. In accordance with the Company’s articles of association, all directors retire from office and offer themselves for reappointment by shareholders at every AGM. Full details of the recruitment process are disclosed in the annual report that follows the new director’s appointment. Induction and training New non-executive directors receive an induction programme tailored to suit their background and experience. It includes meetings with the chair, executive directors, divisional managing directors, company secretary and other senior management in order to gain an understanding of the Group’s governance and each of the divisions. To maintain the non-executive directors’ understanding of the business, GMT members and other senior executives are invited from time to time, as appropriate, to present to the Board and committees on their areas of responsibility. The non-executive directors are also encouraged to meet with the divisional teams and visit their projects during the year and outside of Board meetings; in addition, the annual strategy review includes meetings with divisional teams and site visits. All non-executive directors undertake external training and/or attend seminars relevant to their duties. They also sit e-learning modules and refresher training courses on a range of topics, issued periodically by the Company. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Nomination committee report Governance Financial statements Strategic report 119 Morgan Sindall Group plc Annual Report 2022 Each division uses succession and development planning tools appropriate to the size and requirements of its business. These tools enable the divisions to review performance and potential talent, drive coaching conversations, and identify individuals’ abilities and career aspirations. As with succession plans for the executive directors and GMT, the divisional succession plans are structured around planning for the short, medium and longer term. Each division runs its own technical and business training programmes to develop the skills its business and employees need. These include management training, mentoring, apprenticeships, graduate training, specific site skills training and supporting employees with their continued learning through to gaining recognised qualifications (see page 26 for more detail). The divisions consider their current employees for all new roles and development opportunities and, in 2022, 883 employees across the Group were promoted internally. The committee is satisfied that succession planning and development programmes used throughout the Group remain appropriate. Diversity and inclusion The chair leads the Board diversity agenda, with the aim to continuously improve the diversity of the Board. We believe that a diverse Board, reflecting a broad mix of skills, backgrounds, perspectives and experience, is critical for innovation and will enable us to benefit from a wider range of ideas and expertise. We consider diversity in the broadest sense, including in terms of age, gender, ethnicity, culture, socio-economic background, disability and sexuality. The committee ensures that selection processes for directors provide access to a diverse range of candidates and will only use executive search firms who have signed up to the UK Standard Voluntary Code of Conduct on Gender Diversity. Our Board diversity policy, which sets out our ambition to remain exemplary in our industry, was reviewed and updated by the Board in 2022 and can be found in the Governance section of our website (see the panel for our current progress against the objectives under our policy). Future Board appointments will be made based on merit and objective criteria such as the skills and experience needed, but with due regard for the objectives set out in the Board diversity policy. With our strategy focused on growing the business organically and generating long-term value, it is important that we drive changes to ensure that we have diversity, not only at Board level, but at all levels of the business. The chief executive is responsible, on behalf of the Board, for improving diversity and inclusion across the Group and ensuring we have a fully inclusive culture. While our Board diversity policy applies to the Board, its committees, the GMT and its direct reports, it sets the tone Group-wide. Our broader commitment to inclusion and diversity is reflected in our Code of Conduct and human rights policy, as well as in the divisions’ succession plans, to ensure that there is a diverse pipeline of candidates being recruited, retained and developed throughout the Group. Our Code of Conduct states our commitment to maintaining a respectful and inclusive workplace based on trust and mutual respect where we value the fresh ideas and perspectives that people from different backgrounds bring to our business. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Nomination committee report In accordance with LR 9.8.6 (9), for the reporting period ended 31 December 2022, the Company did not meet the targets of 40% women on the Board or one of the senior positions being held by a woman. However, the Company did meet the target under LR 9.8.6 (9) (iii) that one person on the Board is from an ethnic minority background. During the reporting period, women made up 37.5% of the Board and the Board will take steps as part of future succession to meet the 40% target with at least one senior Board position being held by a woman. In accordance with LR 9.8.6 (10), the tables below set out the diversity of the Board and the Group management team (executive management or GMT). Gender diversity of the Board and executive management at 31 December 2022 Number of Board members Percentage of the Board Number of senior positions on the Board 1 Number in executive management 2 Percentage of executive management 2 Men 5 62.5% 4 9 81.8% Women 3 37.5% 0 2 18.2% 3 Ethnic diversity of the Board and executive management at 31 December 2022 Number of Board members Percentage of the Board Number of senior positions on the Board 1 Number in executive management 2 Percentage of executive management 2 White British or other White (including minority-White groups) 7 87.5% 0 11 100.0% Mixed/multiple ethnic groups 1 12.5% 0 0 0.0% Asian/Asian British 0 0.0% 0 0 0.0% Black/African/Caribbean/Black British 0 0.0% 0 0 0.0% Other ethnic group, including Arab 0 0.0% 0 0 0.0% Not specified/prefer not to say 0 0.0% 0 0 0.0% 1 Chief executive, finance director, senior independent director and chair. 2 Group management team. John Morgan and Steve Crummett are included in both Board and executive management. 3 Following Kate Bowyer’s resignation on 15 February 2023, female representation on the GMT is 10%. In compiling the data for the above tables, we asked our Board and GMT to self-report their ethnicity based on the categories above. We based the Board’s and GMT’s gender diversity on our knowledge of the individuals. See pages 24 to 26 in the strategic report for detail on Group-wide diversity and information on how our divisions have promoted diversity and inclusion. Governance Financial statements Strategic report 120 Morgan Sindall Group plc Annual Report 2022 We believe every employee must be given the opportunity to use their abilities, skills and experience to the full, and that improving diversity and inclusion across all levels of the Group is critical to delivering on our purpose and strategy. The committee and the Board are kept apprised on each division’s progress and initiatives to improve diversity and inclusion against their diversity roadmaps. We recognise that historically our industry has not been attractive to a wide pool of candidates, particularly female. However, while this remains a challenge, we are pleased that the situation is gradually changing and our divisions’ initiatives are starting to show results (see page 25). + Responsible business strategy and performance – developing people + Understanding our stakeholders’ priorities Board evaluation The Board has undertaken internal evaluations of its performance for the last couple of years which comprised a detailed questionnaire and individual reviews with each director to assess the effectiveness of the Board and committees, together with reviews of each director’s performance and their contribution to the Board’s decision-making. An external evaluation of the Board and its committees will be commissioned in 2023. The table to the right sets out details of actions undertaken in 2022 against the agreed focus areas identified as a result of the 2021 Board evaluation process. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Nomination committee report 2021 Board evaluation – actions taken in 2022 2021 agreed actions Actions taken in 2022 Continued focus on succession planning Updated the Board diversity policy. Defined the skills and attributes needed in future leaders to facilitate succession planning priorities and discussions. Sought greater clarity from management on internal succession candidates for both the GMT and other senior leadership positions. Reviewed executive and non-executive succession plans. Reviewed divisional processes for internal succession planning. Monitored divisions’ progress to further diversity and inclusion within their business and how they are measuring the impact of their initiatives. Ensuring that our culture remains aligned with our purpose and values Approved an update to the Group’s purpose to ensure it remains relevant (see page 10). The directors monitored culture on an ongoing basis through their engagement with the divisions as part of the strategic review process; their monitoring of various cultural indicators; and through the assessment made of culture by the internal audit function as part of their internal audit programme (see page 112). Ensuring Partnership Housing delivers its potential in accordance with its five-year strategic plan Met with senior members of the Partnership Housing team in August (see page 110). The division’s five-year strategy was also reviewed as part of the October Board strategy day. Continuing to deliver on our Total Commitments and ensuring our performance against our Commitments and social impact is communicated clearly Renamed the health, safety and environment committee the responsible business committee with a wider remit to cover all of our Total Commitments. Performance reviews were carried out by the responsible business committee in June and December (see page 131). The responsible business committee met during the year with the director of procurement and sustainability and, following their appointments, the director of sustainability and the ESG reporting manager for an overview of the Group’s performance and an update on ESG current and future reporting requirements. Governance Financial statements Strategic report 121 Morgan Sindall Group plc Annual Report 2022 2022 Board evaluation The 2022 evaluation questionnaire was circulated to all directors and sought feedback from the Board on the actions taken and progress made on the key areas identified as strategic challenges from the 2021 evaluation. The responses were collated and analysed by the chair and company secretary and at the Board evaluation review meeting in December, the chair presented the key themes for Board discussion. It was agreed that the Board and its committees had continued to address each of the key areas appropriately and would continue its focus on these priority areas during 2023. The main conclusions for each topic and the agreed proposed actions are set out in the table to the right. Overall, the Board concluded that the Board and each of its committees is working well, with the right issues being discussed and appropriate Board involvement in key discussions. We will report on the further actions taken against these areas of focus in our 2023 annual report. The chair also held meetings with each director individually to formally review their performance and the senior independent director led the Board appraisal of the chair’s performance. The review takes into consideration the training that each director has undertaken in relation to their duties and continuing professional development. Following the individual meetings with each director, the committee agreed that each of the non-executive directors remains independent, is able to discharge their duties and responsibilities for the coming year and continues to be an effective member of the Board. Looking ahead In 2023, the committee will continue to focus on: succession planning for the Board and GMT; reviewing succession planning in the divisional management teams; and reviewing progress to further improve diversity and inclusion across the Group. Michael Findlay Chair of the nomination committee 22 February 2023 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Nomination committee report 2022 Board evaluation – conclusions and actions agreed 2022 conclusions: key focus areas 2023 actions Continued focus on succession planning Continue to review succession plans to support our strategy and Board diversity policy as well as continued development and strengthening of the executive succession planning programme across senior management. Maintaining our Group culture With the support of the executive directors, consider further ways to ensure our culture remains embedded throughout the Group and understood by employees and key stakeholders. Ensure a continued focus on technology adoption including consideration of opportunities and risks. Increasing diversity and inclusion Drive further progress surrounding inclusion and diversity, and review initiatives, plans and ambitions. Ensuring Partnership Housing delivers its potential in accordance with its five-year strategic plan Continue to regularly interact with the senior management team and closely monitor the business’ performance against our long-term strategic and commercial KPIs. Continuing to build on the progress made in communicating our performance against our Total Commitments including the social value we create Ensure we remain focused on the matters our stakeholders have identified as being material to the business, including social value matters. Governance Financial statements Strategic report 122 Morgan Sindall Group plc Annual Report 2022 On behalf of the Board, I am pleased to present the committee’s report for the year ended 31 December 2022. Committee composition and performance evaluation The committee’s membership during the year is shown in the table below. At the committee’s request, meetings are regularly attended by: the chair of the Board; finance director; Group financial controller; Group head of audit and assurance; and representatives from the external auditor. Members 1 Member since Attended/ scheduled Malcolm Cooper 2 (chair) 2015 3/3 Tracey Killen 3 2017 1/1 David Lowden 2018 3/3 Jen Tippin 2020 3/3 1 Biographies of members are set out on page 105. 2 Malcolm Cooper is a qualified accountant and experienced FTSE 250 audit committee chair. He has competence in accounting and financial experience that is recent and relevant for the audit committee of a company in the construction and regeneration sectors, as required by the Disclosure and Transparency Rules (DTRs) and the Code. 3 Tracey Killen attended the first meeting of 2022 before stepping down as a member. In compliance with the DTRs and the Code, all committee members are independent non-executive directors, and the committee as a whole has competence and a range of skills and experience relevant to the sector. Our internally facilitated Board evaluation in 2022 included an evaluation of the audit committee (see page 122 for further details of the process). Overall, the review confirmed that the committee continues to operate effectively and recommended that it continue to conduct deep dives into key risk areas at each meeting and hold an annual meeting with one of the subsidiary lead auditors. Key activities during the year The committee follows a formal agenda at each meeting to ensure that all elements of its remit are covered, and meetings are scheduled in line with the Company’s financial reporting timetable. The committee’s key activities during the year are set out in the following table, and further information on its work, including full descriptions of the risk management and internal control processes, is set out on the following pages. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report The quick read... Focused on the integrity of the 2022 financial statements and provided appropriate challenge of management’s assumptions and key judgements Ensured the independence and effectiveness of the internal audit function Reviewed and confirmed the independence and effectiveness of the external audit process Reviewed the effectiveness of the Company’s internal financial controls and internal control and risk management systems Carried out a robust assessment of the Company’s emerging and principal risks to facilitate the Board’s risk appetite review Malcolm Cooper Chair Key responsibilities: Monitoring the integrity of the Company’s financial results and reviewing significant financial reporting judgements Reviewing the external audit process and making recommendations to the Board with regard to appointing, reappointing or removing the external auditor Reviewing the Company’s internal financial controls and internal control and risk management systems Monitoring and reviewing the effectiveness of the Company’s internal audit function The committee’s full role and responsibilities are set out in its terms of reference, which were last updated in February 2023 and are available on our website. Governance Financial statements Strategic report 123 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report Actions taken Outcomes Financial reporting Undertook fair, balanced and understandable review of the 2021 annual report. Reviewed significant accounting judgements for the 2021 audit. Reviewed the 2021 viability assessments and management’s process and assumptions for assessing viability. Reviewed the 2021 going concern statement and management’s forecasts and projections for 2022. Requested management undertake an independent review of the prior-year adjustment to determine how the error arose and if any cultural issues needed to be addressed. Reviewed a letter from the FRC, following its review of the 2021 annual report, which queried whether the disclosures provided in relation to ‘critical accounting estimates’ complied with IAS reporting standards. Reviewed the half-year and full-year financial and narrative statements and trading updates, including the alternative performance measures presented. Considered the accounting policies and practices applied, including in respect of any exceptional transactions during the year, for example the estimate of the costs of applying the Building Safety Act and the Pledge across Partnership Housing and Urban Regeneration. Conducted a review of the half-year 2022 going concern assessment and an initial review of the 2022 full-year going concern and viability assessments. Reviewed the TCFD statement and the Group’s approach to TCFD. Advised the Board in relation to the fair, balanced and understandable assessment of the Company’s position and prospects. Following an independent review of the prior-year adjustment by an external audit firm, the committee confirmed it was satisfied with the review’s findings that the correct adjustment was made, related internal controls were improved, and no further similar incidences have been found in the Group. Reviewed management’s response to the FRC and concluded that further detail will be provided in respect of material movements in line items in the consolidated statement of financial position, where relevant, in future annual reports and accounts. Confirmed to the Board that the committee was satisfied with the clarity and accuracy of the half-year and full-year financial statements. Confirmed to the Board the appropriateness of the going concern and viability assessments. Approved the Group’s draft 2022 TCFD statement including details of the Group’s risks and opportunities in relation to climate change and scenario analysis. External auditor Reviewed and monitored the independence and objectivity of the external auditor. Evaluated the performance of the auditor during the 2021 audit and the effectiveness of the external audit process. Monitored compliance with our Group policy on the engagement of the external auditor to supply non-audit services. Recommended the appointment of EY as external auditor for the financial year ended 2022. Approved the audit fee for the year ended 2022. Confirmed compliance with the Group policy on non-audit fees and no risk to independence of the external auditor. Recommended the reappointment of EY for the year ended 2023. Risk management and internal controls Formally reviewed the effectiveness of the risk identification process and Group and divisional risk registers and the approach taken by the Group to address climate-related financial risk. Conducted deep dives into key risk areas. Reviewed the effectiveness of the Group’s internal financial controls and internal control and risk management systems. Monitored and reviewed the effectiveness and performance of the Group head of internal audit and assurance in connection with the 2022 agreed internal audit plan. Considered the work being undertaken in preparation for the changes proposed by the government’s consultation on ‘Restoring trust in audit and corporate governance’. Reviewed the appropriateness of the 2023 proposed internal audit plan. Advised the Board in relation to the outcome of its risk management reviews, including its oversight of the risk identification process, to facilitate the Board’s assessment of the Group’s emerging and principal risks and risk appetite review. Considered the risk management and internal control systems to be effective. Approved the 2023 internal audit plan. Governance Financial statements Strategic report 124 Morgan Sindall Group plc Annual Report 2022 Financial reporting The directors are responsible for preparing the annual report and accounts. The committee is responsible for reviewing and reporting to the Board on the clarity and accuracy of the half-year and full-year financial statements. The key activities table on the previous page sets out the actions and outcomes of the reviews the committee conducted during the year to ensure that the financial statements present a ‘true and fair’ view. To facilitate its reviews, the committee receives regular reports from the finance director, the Group’s financial controller and the external auditor, who regularly attend meetings of the committee. In February 2022, the committee reviewed the external auditor’s findings following the reported £9.9m correction made in the 2021 financial statements. Following this, the committee requested that a further independent review of the controls and processes which led to the adjustment be carried out to identify whether any further issues needed to be addressed (see page 128). The committee’s consideration of the 2022 annual report, including the preliminary results announcement, and its detailed review of the year-end position by reference to the year-end accounts, assisted the Board in making the going concern statement on page 96. In addition, the committee reviewed the significant accounting judgements for the 2022 financial statements (see table on page 126) and confirmed it was happy with management’s process of assessing the Group’s long-term viability, that the assumptions included were reasonable and that further mitigating actions that the Group could take were appropriate. This year, the key assumptions in the viability statement included modelling a series of separate downside scenarios against the budget for 2023–2025, with consideration to the Group’s principal risks. The modelling demonstrated that, even in the case of an extreme downside scenario aggregating all of the individual downside assumptions, the Group had substantial headroom against the expected borrowing facilities for the three years ended 31 December 2025 (see page 98 for further information). The committee did not ask the external auditor to look at any specific areas during the course of conducting its audit. Fair, balanced and understandable assessment One of the key provisions of the Code is for the Board to confirm that the annual report, taken as a whole, is fair, balanced and understandable and provides the information necessary for users to assess the Company’s position, performance, business model and strategy (see the strategic report from the inside front cover to page 98). To enable the Board to make this declaration, a formal review is embedded in the year-end process to ensure the committee and the Board as a whole have access to all relevant information and, in particular, management’s papers on significant issues faced by the Group. The committee receives a paper from the company secretary detailing the governance and approach taken in drafting, developing and reviewing the contents of the annual report, including review and input from senior executives and the Company’s advisers. The committee and the Board as a whole receive drafts of the annual report in sufficient time to facilitate their review and enable them to challenge the disclosures where necessary. On this basis, the committee is able to advise the Board that it can make the required statement that the annual report is fair, balanced and understandable. Application of accounting policies, judgements and estimates In carrying out its duties, the committee is required to assess whether suitable accounting policies have been adopted and to challenge the robustness of significant judgements and estimates reflected in the financial results. This process involves reviewing relevant papers prepared by the finance team in support of the policies adopted and judgements and estimates made and confirming that they remain appropriate for the Group. The papers are discussed with the finance director, the external auditor and, where appropriate, the Group head of audit and assurance. In addition, the committee reviews the external auditor’s year-end report to the audit committee on the work it performed and findings from the annual audit. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report Financial Reporting Council review The Company’s annual report and accounts 2021 were subject to a review by the FRC in accordance with Part 2 of the FRC Corporate Reporting Review Operating Procedures. The FRC raised several queries which were responded to by the Company, and noted several areas where improvements could be made to existing disclosures. The Company has included improvements to disclosures as suggested in its annual report and accounts 2022, and continues to develop its reporting in line with the latest developments and good practice. The FRC’s review provides no assurance that the report and accounts are correct in all material respects; the FRC’s role is not to verify information provided but to consider compliance with reporting requirements. Governance Financial statements Strategic report 125 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report Significant matters considered in relation to the financial statements The following table shows what we consider to be the key accounting matters which required the exercise of judgement during the year. The first three items are considered to be recurring matters, and the item ‘Exceptional items in respect of building safety’ is a new item in 2022. Issue Basis of assurance Conclusion Contract revenue, margin, receivables and payables The recognition of revenue and margin on long-term contracts in the financial statements, and the associated contract receivables and payables require management to make judgements and estimates. In addition to receiving updates on the key contract issues at Board meetings, where management identify any significant differences in contract valuations with either clients or suppliers, the committee reviewed the status of the issues at each audit committee meeting. Based on its review and discussions with the management team and external auditor, the committee concluded that the treatment of contract revenue, margin, receivables and payables in the financial statements is appropriate. Impairment of goodwill The Group is required to test goodwill for impairment annually. This test involves a value-in-use model that includes estimates of future cash forecasts, growth rates and an appropriate weighted average cost of capital. The value of goodwill is supported by a value-in-use model prepared by the management team. This is based on cash flows extracted from the Group budget and strategic plan, which have both been approved by the Board. The committee reviewed and challenged the management team on the assumptions used in the value-in-use model. Based on its review and discussion with the management team and the external auditor, the committee was satisfied that the value of goodwill is appropriate. Viability and going concern assessment The Group prepares a model based on the annual budget processes including a number of assumptions and sensitivities in order to carry out a review of the viability of the business and appropriateness of the going concern basis of preparation. In order to satisfy itself that the Group has adequate resources to continue in operation for the foreseeable future and that there are no material uncertainties in respect of the Group’s ability to continue as a going concern, the committee considered the Group’s viability statement, cash forecasts, including sensitivities to risks that could reasonably impact the future operating results, and available borrowing facilities. Based on its review and discussion with the management team and the external auditor, the committee recommended to the Board the adoption of the going concern statement and the viability statement for inclusion in the annual report. Exceptional items in respect of building safety During the year ended 31 December 2022, the Group accepted a future liability related to building safety obligations as a result of the Building Safety Act 2022 and the Department for Levelling Up, Housing and Communities’ request that businesses involved in developing buildings requiring building safety remediation sign up to the Pledge. The committee received regular updates from management in respect of the process to identify building safety liabilities. The expenses recognised in the year were calculated based on estimates of liabilities for which the Group has an obligation, and these expenses were treated as an exceptional item due to their nature and materiality. Based on its review and discussions with the management team and external auditor, the committee concluded that the expenses recognised and their presentation in the financial statements at 31 December 2022 were appropriate. As a result of its reviews as detailed above, the committee was pleased to advise the Board that the 2022 annual report and financial statements ('the annual report') is fair, balanced and understandable and provides the necessary information for our shareholders to assess the Company’s position, prospects, business model and strategy. Governance Financial statements Strategic report 126 Morgan Sindall Group plc Annual Report 2022 External audit Independence and effectiveness The committee oversees the Company’s relationship with the external auditor and compliance with the requirements of the Code and the Statutory Audit Services for Large Companies Market Investigation (Mandatory Use of Competitive Tender Processes and Audit Committee Responsibilities) Order 2014 (CMA Order). EY was appointed as the Company’s auditor from the 2021 financial year following a formal tender process conducted in 2020 (as set out in our 2020 annual report) and Peter McIver became the lead audit partner. Subject to the continuing independence and effectiveness of EY as the external auditor or changes in legislation, the committee does not anticipate putting the audit out for tender until 2030 but will monitor this annually to ensure the timing for the audit tender remains appropriate. To ensure that the external auditor remains independent of the Company, the committee carries out an annual assessment of the auditor’s independence along with an appraisal of its qualifications, expertise and resources. In 2022, to fulfil these obligations, the committee reviewed the external auditor’s presentation of its policies and safeguards to ensure its continued independence within the meaning of all regulatory and professional requirements and that the objectivity of the audit engagement partner and audit staff had not been impaired. These policies and safeguards include: limiting the nature of any non-audit services that the external auditor may undertake; ensuring that key members of the audit team rotate off the Company’s audit after a specific period of time; establishing an independent reporting line from the external auditor to the audit committee (the chair of the audit committee and the committee as a whole met with the external audit partner individually at each of the meetings held during the year and the committee met with the lead auditor responsible for the audit of our Construction & Infrastructure and Partnership Housing divisions); and monitoring the proposed changes to legislation and the proposed requirement for managed share audits. Following the committee’s review, the committee confirmed that it was satisfied with EY’s continued independence and objectivity. As part of its responsibility for assessing the ongoing effectiveness and quality of the external audit, the committee discussed the external audit plan at the committee meeting held in August 2022 and reviewed progress against the audit plan at the meeting held in December 2022, noting the scope of work to be undertaken and the key audit matters being addressed by the external auditor at the time. At the meeting prior to the announcement of the full-year results, the committee reviewed the external auditor’s fulfilment of the agreed audit plan and the work performed by the auditor to test management’s assumptions and estimates in relation to key audit risk as described in the independent auditor’s report on pages 170 to 182. During the external audit, the auditor challenged management while drafting the 2022 annual report in relation to the matters discussed in its audit opinion on pages 175 to 179. Each year, following completion of the audit process, an internal evaluation of the external audit process is undertaken, having regard to the FRC’s Guidance to Audit Committees and with the assistance of the Group head of audit and assurance. The review is conducted in the early part of the year, following the conclusion of the full-year audit, using a detailed questionnaire circulated to senior members of the Company and the divisions’ finance teams. The feedback received in 2022, which covered matters including the quality of the process, the adequacy of resources employed by the external auditor, its communication skills and its independence, objectivity and professional scepticism, was reviewed by the committee as part of its assessment of the external auditor’s effectiveness. No concerns arose in the course of the review, indicating that there were no issues with the effectiveness of EY as auditor. Policy on the auditor providing non-audit services The Company’s policy on the engagement of the external auditor for non-audit related services, which applied during the 2022 financial year, complies with the FRC’s Revised Ethical Standard. The policy is designed to ensure that the provision of non-audit services does not impair the external auditor’s independence or objectivity or create a conflict of interest. The policy applies to the Company and all its wholly owned subsidiaries and provides guidance on the type of work that is acceptable or prohibited for the external auditor to undertake, and the process to be followed for approval. The categories of services that are prohibited are in line with legislation and include valuation work and preparing accounting records and financial statements. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report For other services not falling within the prohibited services list, the external auditor is eligible for selection by the Company provided that its skills and experience make it competitive and the most appropriate supplier of these services. Permitted services can be carried out by the external auditor subject to the advance approval of the finance director or, if the fees for such services exceed a threshold of £50,000, the advance approval of the audit committee chair. In addition, EY has its own safeguards in place to confirm that non-audit work prohibited by the FRC’s Ethical Standard is not provided to the Group. The committee monitors compliance with the Company’s policy throughout the year and confirms that during 2022, EY did not provide any non-audit services that required the approval of the committee nor were there any fees for non-audit services incurred by EY during the year (see note 3 on page 199). Reappointment of external auditor Having regard to the considerations referred to above, the committee has satisfied itself that EY, the current external auditor with responsibility for the 2022 financial year end, remains independent and effective. As a result, the committee has recommended to the Board that a resolution proposing the reappointment of EY as external auditor be put to shareholders at the forthcoming AGM. The committee confirms that their recommendation is free from influence by a third party, and no contractual term of the kind mentioned in Article 16(6) of the Audit Regulation has been imposed on the Company. Governance Financial statements Strategic report 127 Morgan Sindall Group plc Annual Report 2022 Risk management and internal controls The Board is responsible for the Group’s risk management framework (see page 64) and risk appetite (see page 67). The Group’s risk management process and system of internal controls, which complies with the requirements of the Code, were in place for the full financial year and up to the date of approval of the annual report and are in line with the FRC’s Guidance on Risk Management, Internal Control and Related Financial and Business Reporting. The committee supports the Board in reviewing the effectiveness of risk management, assessing and reviewing the Company’s principal and emerging risks and keeping the internal control system under review. Risk review In August and December 2022, the committee carried out a robust assessment on behalf of the Board of the Company’s emerging and principal risks. The divisions, IT team and risk committee reviewed their risk registers to enable the committee to conduct a formal appraisal of the Group and divisional risk registers. The registers include the controls and mitigations in place for principal and emerging risks and indicators of any changes in risk level. An overview of the risk management process is described on page 64. As part of its review, the committee conducts deep dives into key areas to discuss whether risk levels are still aligned with our strategy and risk appetite. In 2022, the deep dives focused on: the potential impact of ongoing inflationary pressures (Principal risk A, page 68); the potential impact of materials/labour availability (Principal risk A, page 68); the potential impact on the Group’s partners’ finances given the current economic climate (Principal risk E, page 72); our latent defect risk, taking into consideration our estimation of the costs of applying the principles of the Building Safety Act and the Pledge across Partnership Housing and Urban Regeneration (Principal risk I, page 75); and longer-term residential drivers (Principal risk B, page 69). The committee also conducted deep dives into the Group’s emerging risks, giving consideration to: the long-term scarcity of skilled labour in the industry; the advancing pace of technology; and changes to people’s working patterns. Following its assessment at the year end, the committee noted an increase in risk influenced by instability brought about by UK/geopolitics resulting in: economic headwinds; UK fiscal tightening; inflationary pressures; base rate rises and the impact on consumer confidence; and possible disruption brought about by winter energy capacity and Covid. The committee concluded that, while there continues to be uncertainty in the macro environment, the Group’s risk profile remains stable. This is due primarily to the markets in which the Group operates being predominantly in the public and regulatory sectors, which the committee regards to be structurally secure and includes commitments to areas of critical construction and infrastructure confirmed in the government’s Autumn Statement. In addition, the Group’s predominant two-stage procurement approach continues to help manage inflationary impacts. The stability of our markets is reflected in the Group’s current pipeline and the quality of our order book. The committee noted our regeneration divisions were expecting some schemes to slow but not stop. Revenue and cost assumptions in some development appraisals were more challenged which could impact the viability of some schemes. However, our development models are very flexible and allow us to work through any issues with our partners, and if necessary, seek additional gap funding and alternative sources of finance with better terms. In addition, the models allow us to flex the commercial versus residential tenure mix and further de-risk by increasing the proportion of contracting work, forming strategic joint ventures and increasing the proportion of forward sold affordable housing. All these measures provide resilience in a difficult market. Our continued focus on cash and robust working capital management is reflected in our strong cash position and balance sheet, all of which continue to support us in long-term decision-making and selecting projects that match our risk appetite and are right for our business, particularly in any declining markets. Following its risk review, the committee reports to the Board to facilitate its annual discussion of the risk appetite (see page 116). + Managing risk – for more information on the Group’s risks Review of internal controls The committee reviewed the effectiveness of the Group’s system of internal controls which is described briefly in the box on page 129. The review included assessing: the relationship between the internal and external audit function; the results of internal audit work; and the overall effectiveness of the internal audit process. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report As disclosed in our 2021 annual report, a historic accounting error had been identified and corrected. Following this correction, the committee instructed management to investigate the root cause of the matter and, where necessary, to rectify the related internal controls. An external party was engaged to carry out an independent and extensive investigation together with management. The investigation concluded that: there were no indicators of any fraud or deliberate wrongdoing; the prior-year adjustment was correct; and no similar issues existed across the Group. In conjunction with management and internal audit, a report was produced for the committee summarising the work carried out in the investigation and including several recommendations which have been adopted. The committee was informed of additional processes proposed by the executive directors in preparation for new regulations that may follow the government’s consultation on ‘Restoring trust in audit and corporate governance’. In particular, these processes include more formalised accountability of directors over internal controls and additional disclosures they will need to make. The Group finance team is currently reviewing any changes required to our financial controls in advance of the UK Corporate Reforms including greater use of enhanced digital financial tools and aims to target trials in 2023 to help enable us to comply with the anticipated changes. Governance Financial statements Strategic report 128 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report Internal audit The internal audit function is managed by the Group’s head of audit and assurance, who oversees the divisional heads of internal audit and assists with risk management. The internal audit function conducts its work to align with the Internal Audit Charter, which has been drafted in accordance with the recommendations of the Institute of Internal Auditors. Each year, an internal audit plan is developed based on principal and key risks identified in the Group and divisional risk registers together with internal audit testing, key project metrics, management requests and input from the committee. The internal audit team uses business intelligence tools and metrics to identify which projects to review for maximum effectiveness. Each individual audit includes a subjective assessment of culture. The 2022 plan included 62 separate audits, of which c95% focused on operational activities. During the course of 2022, 85 audits were completed; the audits covered: project activities – operational, commercial, change management and risk (varying in scope but covering all divisions); development activities – approvals, risk and capital structuring, partner performance, funding, programme, return on capital, profit (Partnership Housing, Urban Regeneration); finance reviews – cash, debt, payroll, management accounting (selected divisions); and other areas of focus – including: cyber security; value engineering; anti-bribery; off-payroll working; work winning; compliance; sustainability; payroll process; procurement; and timesheet management (selected divisions or areas). Internal controls Financial Financial reporting system – to ensure the effective safeguarding of assets, proper recognition of liabilities and accurate reporting of profits; a comprehensive budgeting and forecasting system, regularly reviewed and updated; a management reporting system, including monthly divisional reports to the Board; and financial reviews in the annual internal audit plan to validate the integrity of divisional management accounts. Investment and capital expenditure – detailed procedures and defined levels of authority, depending on the value and nature of the investment or contract, in relation to corporate transactions, investment, capital expenditure, significant cost commitments and asset disposals. Working capital – continual monitoring of current and forecast cash and working capital balances through a regime of daily and monthly reporting. Operational Group structure – divisional boards, with certain key functions such as tax, treasury, internal audit, IT, pensions and insurance retained at Company level; and a system of delegated authorities to ensure that decisions are made at the appropriate level (see governance framework page 64). Tender, project selection and contract controls – tenders reviewed in detail with approval required at relevant levels and at various stages from the start of the bidding process through to contract award; assessment of the financial standing of clients and key subcontractors; and robust procedures to manage ongoing contract risks, with monthly operational reviews of each contract’s performance including a detailed appraisal of related commercial performance via our cost and value process. Compliance Legal compliance – monitored by divisional commercial directors and HR managers, and the Group commercial director and general counsel; training provided on health and safety, competition law, anti-bribery and corruption, and the market abuse regulation. ISO accreditation – includes 9001 (quality), 14001 (environmental), 45001 (occupational health and safety) and 27001 (information security management). Corporate governance framework and Group policies – written guidance and policies (see pages 94 and 95 for more detail on our policies) at Group and divisional levels. Governance Financial statements Strategic report 129 Morgan Sindall Group plc Annual Report 2022 The internal audit function has developed a formal process for assessing the effectiveness of the Group’s system of internal controls (see page 129) which involves undertaking a comprehensive evaluation using a three-point scale ranging from ‘effective’ to ‘ineffective’. The internal audit function, based on its audits, concluded that the internal controls system as a whole was effective for maintaining an appropriate control environment. A small number of improvements to the controls were suggested and implemented. The internal audit function engages with and gains meaningful insight on the Group’s performance from its colleagues in the functions of: health, safety and environment; IT and IT security; legal; company secretariat; finance; tax and treasury; business improvement; and HR. The internal audit process is supplemented by a rolling programme of peer group reviews (overseen by internal audit) in Construction, Infrastructure and Partnership Housing. These reviews support the professional development of the employees who take part while providing an opportunity for sharing ideas and best practice. At each of its meetings, the committee receives a report from the Group head of internal audit and assurance with details of audits carried out across the Group, including: operational, project and financial reviews; metrics showing progress made against the audit plan; updates on Group and divisional risk registers; a log of any concerns raised; market soundings on macroeconomic and sector conditions; and an update on the internal audit resource. The report includes information on our policies and procedures to prevent bribery and corruption (see page 95) and our internal controls procedures for preventing and detecting fraud in our business practices. While these issues are not considered to be a principal risk to the Group, if any breaches are identified, they are fully investigated, acted upon, and any significant findings brought to both the committee’s and Board’s attention. There continued to be no evidence of systemic bribery or corrupt activity during 2022. + Oversight of workforce policies and practices – whistleblowing review Independence and effectiveness The internal audit function is subject to validation by an independent, external organisation every five years. The external assessment was carried out by Blackmores (UK) Limited during 2021, details of which were disclosed in the 2021 annual report. Each year, the committee assesses the effectiveness of the internal audit function. In its 2022 internal assessment, the committee: met with the Group head of internal audit and assurance separately without the executive directors present to discuss the effectiveness of the internal audit function. No new matters or issues were raised that had not already been reported by the executive directors; reviewed and assessed the internal audit plan; reviewed whether necessary actions were being taken promptly to address any failing or weakness identified by internal control audits; reviewed whether the causes of the failing or weakness indicate poor decision-making, a need for more extensive monitoring or a reassessment of the effectiveness of management’s ongoing processes; and assessed the role and effectiveness of the internal audit function in the overall context of the Company’s risk management system and whether the function is able to continue to meet the needs of the Group. The results of the latest assessment were reviewed by the committee in December 2022, and it was satisfied that: the internal audit and internal controls were operating effectively; the internal audit team was adequately staffed and remained independent; and the risk to the audit team’s independence and objectivity was low. In 2023, the internal audit plan will follow a similar process with reviews on areas the Board considers the most significant in terms of risk and or materiality. It will include 72 separate audits of which c80% involve testing the control environment, with a particular focus on: selected projects – procurement, margin, programme, risk, contingency, change (Construction, Infrastructure, Fit Out, Partnership Housing); selected developments – capital expenditure, approvals, viability, risk, structure, funding, schedule, sales, pace, returns (Partnership Housing, Urban Regeneration); key financial controls – cash, payroll, management accounting, balance sheet (all divisions, varying in scope); work winning – selectivity, pipeline quality, bidding and bid risk management (selected construction teams); and other – supply chain, anti-bribery, build quality, customer care, Building Safety Act, cyber security, captive insurance company. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Audit committee report In addition to the activities in the plan set out above, the internal audit team will independently monitor the Group’s pipeline and performance and commercial metrics on key live construction projects, including undertaking a significant number of additional site visits. This will provide the team with an understanding of our performance across a broad portfolio of work. We have increased the size of our internal audit team and will conduct additional testing of financial controls ahead of the proposed reforms following the Department for Business, Energy & Industrial Strategy white paper ‘Restoring trust in audit and corporate governance’. This will include assisting the business in preparing for the directors’ formal accountability for internal controls and the additional disclosures they will need to make. Looking ahead In 2023, the committee will continue its focus on: the integrity of the Group’s financial reporting; monitoring the Group’s obligations in respect of building safety and the financial reporting thereof; risk management and internal controls; and continuing to monitor work undertaken in preparation for the implementation of changes to legislation as a result of the reforms proposed in ‘Restoring trust in audit and corporate governance’. Malcolm Cooper Chair of the audit committee 22 February 2023 Governance Financial statements Strategic report 130 Morgan Sindall Group plc Annual Report 2022 I am pleased to present the report of the responsible business committee for 2022. Committee composition and performance evaluation The committee superseded the health, safety and environment committee in February 2022 and was renamed by the Board. Its remit has been extended to assist the Board in its oversight of responsible business governance and the Group’s progress against our Total Commitments. This includes developing people, working together with our supply chain and enhancing communities, in addition to protecting people and improving the environment. This change will help ensure we meet our targets to deliver positive social and environmental outcomes for all our stakeholders. The committee’s membership is now made up solely of non-executive directors as shown in the table below. The committee invites the chair, chief executive and company secretary to attend each meeting. Other members of senior management are invited to attend all or part of meetings, as and when appropriate. Members 1 Member since 2 Attended/ scheduled Malcolm Cooper (chair) 2017 3/3 Tracey Killen 2020 3/3 1 Biographies of members are set out on page 105. 2 Date appointed to the former health, safety and environment committee. An evaluation of the committee was conducted in 2022. It concluded that the committee was working effectively, is focused on the right topics and has good engagement with management. The ‘Looking ahead’ section on page 133 details the agreed areas of focus in 2023. Key activities during the year Our Total Commitments provide the framework for the Group’s responsible business strategy. We conduct regular materiality surveys with our stakeholders to identify responsible business issues that they consider material to the Group so that we can ensure our Total Commitments remain aligned. The committee has produced a formal schedule of matters for its review to ensure that each of the material issues identified by our stakeholders is being addressed. The next materiality survey is scheduled for the first quarter of 2023 and the committee will be updated on any changes in material issues as a result of the stakeholder feedback received and any actions proposed. An in-depth review of our performance against our Total Commitments can be found on pages 18 to 43. Safety performance The safety of our employees, subcontractors and other people who interact with our activities is a key focus area at every committee and Board meeting. The Group commercial director is invited to attend each committee meeting to give an update on the Group’s safety performance together with a summary of any communications from the Health and Safety Executive and follow-up actions being taken by the divisions in response. DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Responsible business committee report The quick read... Reviewed safety performance and wellbeing support Received an update on actions taken by the Group to address modern slavery Received presentations on our performance against our Total Commitments targets Monitored our progress to net zero carbon by 2030 Received an update on our social value initiatives Malcolm Cooper Chair Key responsibilities: Reviewing the Group’s responsible business strategy, targets, risk exposure and performance against our Total Commitments Monitoring how our governance, skills and resources are used to ensure compliance with our Group policies and applicable law and regulations Receiving regular reports on safety performance and reviewing key issues arising and the impact of our operations on the health and wellbeing of employees Monitoring our performance against external responsible business rating standards The committee’s full role and responsibilities are set out in its terms of reference which were last updated in February 2022 and are available on our website. Governance Financial statements Strategic report 131 Morgan Sindall Group plc Annual Report 2022 We continue to measure safety performance using the lost time incident rate. In response to an increase in incidents in 2021 compared to the prior year, we launched safety improvement plans which resulted in a reduction in lost time incidents in the second half of 2021. Throughout 2022, the committee reinforced the need to ensure we maintain our focus. Our lost time incidents and number of RIDDORs reduced in 2022 (see page 20). The divisions remain focused on trips, slips and cuts which remain our top three types of reportable incidents. The committee has continued to challenge the Group‘s cross-divisional health and safety forum to identify and address any underlying trends contributing to these incidents and ensure that our safety training and audits are focused on these areas. During the year, the divisions took various actions to further address these issues (see pages 20 and 21) and to support our ambition of zero accidents and ensure that everyone gets home safe. In response to a general increase in our all-accident statistics in 2022, the committee requested that the divisions look further into whether there were any underlying causes that needed to be addressed. At the time of writing, following a detailed review, no patterns have been identified except there has been an increase in minor injuries reported and the health and safety forum is continuing to focus on how we can drive down these injuries. We consider the reporting of all accidents to be an important element in maintaining a positive safety culture and this indicates that our employees and subcontractors continue to feel confident to report accidents and near misses so that our divisions can learn from them and promote further awareness where necessary. In addition, some of our divisions are monitoring progress on ‘100% Safe’ days (where there have been no serious, lost time, minor or high-potential incidents), to use for further benchmarking and trend analysis to help make our sites safer. This analysis will also raise the profile of those sites that have maintained a good safety performance. Modern slavery The committee reviewed the Group’s 2021 Modern Slavery and Human Trafficking statement ('2021 statement') on behalf of the Board. As part of its review, the committee considered both the requirements of the Modern Slavery Act 2015 and the Group’s actions and future actions to ensure that the risk of modern slavery is being appropriately managed (see page 23). Following its review, the committee was satisfied that modern slavery is not currently a principal risk for the Group. Providing we remain proactive and continue to educate our teams and supply chain partners about modern slavery and human trafficking risks and indicators, it is unlikely to have a material, long-term impact on the business. The committee recommended the 2021 statement for Board approval (see page 114) and will review the 2022 statement ahead of its publication in June 2023. Mental and physical wellbeing At its June meeting, the committee reviewed each division’s activities to support its employees’ mental and physical wellbeing. Given the current economic situation, the committee paid particular attention to how the divisions are supporting people in managing their personal finances. The committee was pleased to see that, in addition to the Group-wide support offered to our colleagues (see pages 21 and 22), the range and type of resources and additional activities varied as each division tailored its approach to feedback received from its employees. The committee concluded that the divisions were providing a good variety of measures to support their employees, while recommending that they continue to focus their resources on engagement activities that most effectively promote wellbeing. + Responsible business strategy and performance – protecting people DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Responsible business committee report High-potential incidents The graph below illustrates how the number of our high-potential incidents has decreased since 2019. These are accidents that could have had serious consequences but fortunately did not result in harming anyone. By focusing on the potential rather than actual outcome of an incident, we give ourselves the opportunity to adapt our ways of working and provide necessary training in order to improve safety. We have found that sharing lessons learned on these high-potential incidents helps to prevent accidents and reduces our inherent risk. ESG reporting The committee received an update from the Group’s ESG reporting manager (a new role established in 2022) on how various investors and rating agencies view ESG and report on companies’ performance in their ESG indices. Going forward, the committee has agreed that we will target our reporting to those indices that are most relevant to the Group to help us to continue to communicate our strong performance to our investors. We have reported fully against the TCFD on pages 80 to 91 of the strategic report. 0 10 20 30 40 50 60 70 2018 2019 2020 2021 2022 Total number of high-potential incidents Average Governance Financial statements Strategic report 132 Morgan Sindall Group plc Annual Report 2022 Climate change The Group director of procurement and sustainability attended the committee meetings in June and December to provide an update on the Group’s activities to address climate change, improve air quality and increase biodiversity. Detail was provided on: the work undertaken by the divisions to ensure we meet our Scope 1, Scope 2 and operational Scope 3 net zero target by 2030 (see page 28 for further details of our performance); progress towards achieving revalidation of our science-based targets to align with a 1.5°C scenario. The targets have been extended to include all Scope 3 emissions (previously only included operational Scope 3) which we aim to reduce to net zero by 2045; engagement and collaboration with our supply chain including our carbon pledge for subcontractors to help manage our wider Scope 3 emissions; how we are preparing for future regulatory requirements to report our BNG; initiatives we are involved in to adopt new technology to reduce carbon; and the UK projects we have invested in to ensure that any residual carbon is offset transparently. As a result of its review, the committee is satisfied that through our activities we remain on a trajectory to achieve our 2030 net zero carbon target. In addition, our divisions are already integrating biodiversity factors into their projects ahead of the anticipated regulatory changes which will require all development projects to produce a minimum BNG of 10%. + Responsible business strategy and performance – improving the environment Supply chain Our supply chain partners are an integral part of our business model and play a key role in the delivery of strategy. During the year, the committee reviewed the work we are doing to maintain the strengths of our supply chain relationships. We have ensured that we continue to pay our suppliers fairly and promptly; monitored their resilience in the current economic climate; and supported them with measuring their own carbon emissions. In 2022, our assessment against ISO 20400 – Sustainable Procurement was completed to ensure we are meeting regulatory requirements when engaging our supply chain. The committee was updated with the outcome of the assessment and on management’s plans to address any improvements required. A reassessment is planned for 2024. Our Code of Conduct, human rights and modern slavery policies extend to our supply chain and, in 2022, we were accredited against the Ethical Labour Sourcing Standard BES 6002 as part of our commitment to eliminating any possibility of trafficking or modern slavery in our supply chain. We will be reassessed in 2024. + Responsible business strategy and performance – working together with our supply chain Social value Supporting our people, our supply chain and the communities in which we work is embedded in our culture and delivered through our Total Commitments (see pages 18 to 43). Further information on how we monitor the divisions in developing their people can be found on pages 119 and 120 in the nomination committee report. Our Group director of procurement and sustainability and the director of sustainability (a new role established in 2022) attended committee meetings in October and December to report on the Group’s activities to create social, environmental and economic value on our projects for the benefit of the community. Our decentralised approach supported by our network of offices across the UK means we are located in or near to the communities in which we work. We consider this to be a key differentiator as it allows our divisions to respond quickly and innovatively to our clients’ needs for delivering social value and to support the communities in which we operate. See pages 39 to 43 for further detail on our activities and how we measure the value we create. The committee also reviewed the Group-wide toolkit that has been developed by the social value panel to further support the sharing of best practice and the delivery of activities that benefit our stakeholders across our projects. The committee will continue to increase its focus on our social value outcomes, ensuring our divisions maintain a strategic approach that is measurable and aligned to the needs of the communities in which we work, and that the divisions’ strategic alliances to deliver social value maximise the effectiveness of our projects and collective goals. + Responsible business strategy and performance – enhancing communities DIRECTORS’ AND CORPORATE GOVERNANCE REPORT continued Responsible business committee report Looking ahead In 2023, the committee will: continue to challenge the divisions to seek further reductions in the number of RIDDORs, lost time incidents and all accidents; review high-potential incidents; recommence a programme of site visits; review the divisions’ continuing actions to help our employees maintain their health and wellbeing; review feedback from our 2023 materiality assessment; ensure the Group is prepared to comply with new regulatory and reporting requirements; review the Group’s environmental performance, including risks and opportunities in relation to climate change; review our performance against our Total Commitments, including keeping abreast of the increasing and varied demands from stakeholders in respect of ESG; and ensure a continuing improvement in the disclosure of our material responsible business impacts, both in the quality of information disclosed and across stakeholder engagement. Malcolm Cooper Chair of the responsible business committee 22 February 2023 Governance Financial statements Strategic report 133 Morgan Sindall Group plc Annual Report 2022 I am pleased to present our remuneration report for the year ended 31 December 2022. This report sets out how the Group pays its directors, decisions made on their pay and how much they have received in relation to 2022. Committee composition and performance evaluation During the year under review, the committee held five formal meetings (2021: four meetings), to review and agree the remuneration policy for shareholder approval at the 2023 AGM. Members 1 Member since Attended/ scheduled Tracey Killen (chair) 2017 5/5 Malcolm Cooper 2 2015 1/1 David Lowden 2018 5/5 Jen Tippin 2020 5/5 Kathy Quashie 3 2022 4/4 1 Biographies of members are set out on page 105. Michael Findlay, John Morgan and Steve Crummett attended meetings by invitation. 2 Malcolm Cooper attended the first meeting of 2022 before stepping down as a member. 3 Kathy Quashie was appointed to the committee on 1 June 2022 following Malcolm Cooper stepping down and attended the remainder of the 2022 meetings. As part of the annual evaluation of the Board, an evaluation of the committee was conducted. This concluded that the committee was continuing to work well. It was agreed that the committee would develop further understanding and engagement on wider workforce remuneration and gain deeper insight into people-related risks that could impact the Group such as recruitment and the availability of skilled labour. Executive remuneration in context Our remuneration policy is designed to encourage the effective stewardship that is vital to delivering our strategy of creating long-term value for all stakeholders. We are committed to being open and transparent in our approach to executive remuneration and, as a committee, strive to keep remuneration arrangements clear, consistent and simple, to facilitate effective stakeholder scrutiny. Performance-related components of remuneration form a significant portion of the total remuneration opportunity, with the maximum potential reward available only through the achievement of stretching performance targets based on measures that the committee believes reflect the interests of shareholders. The extent of their responsibilities means executive directors are well paid, but the policy is designed to, among other things, ensure that they are not overpaid. Reference points such as the ratio of the chief executive’s pay to the median pay for all employees and the policy for wider workforce remuneration are important to us, in addition to the use of external benchmark data when considering executive pay levels. DIRECTORS’ REMUNERATION REPORT Remuneration committee report The quick read... Conducted a full review of the remuneration policy including shareholder consultation Monitored remuneration market practices including the appropriateness of including linkages to ESG measures Approved the 2022 and 2023 remuneration for the chair, executive directors and senior management team Reviewed wider workforce remuneration and the alignment of incentives and awards with culture Set targets for the 2023 annual bonus and Long-Term Incentive Plan (LTIP) and reviewed performance against targets for the 2022 annual bonus and 2020 LTIP awards Tracey Killen Chair Key responsibilities: Reviewing and determining the appropriateness of the remuneration policy and consulting with shareholders on proposed changes Setting the remuneration of the chair, executive directors and senior management team Approving the design of all share incentive plans for approval by the Board and, where required, by shareholders Reviewing wider workforce remuneration and policies and the alignment of incentives and awards with culture and taking these into consideration when setting the remuneration policy or determining salary increases The committee’s full role and responsibilities are set out in its terms of reference which were last updated in February 2023 and are available on our website. Governance Financial statements Strategic report 134 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration committee report In determining the remuneration of the executive directors and senior managers, we consider the performance of the business during the financial year in question and over the longer term, as well as the experience of our different stakeholder groups. 2022 consultation with shareholders Last year’s remuneration report was approved at our 2022 AGM with an overall vote of 67% in favour. The committee was naturally disappointed with this relatively low result and, in line with the requirements of the UK Corporate Governance Code, reached out to major shareholders to discuss their concerns. These concerns related mainly to our decision to adjust the measurement of earnings per share (EPS) for our in-flight LTIPs from a cumulative to a point-to-point basis. During the year, we consulted with 16 of our largest shareholders (c90% of whom engaged), the Investment Association and ISS (Institutional Shareholder Services), and were pleased to discover that the majority – including nine of the 10 largest shareholders – supported our decision. We took seriously the concerns raised by a significant minority, who objected to the adjustment of in-flight targets as a matter of principle, but understand that they will support the use of point-to-point EPS targets for future awards. Ultimately, we believe that our rationale for making the change was justified (as described in last year’s report) and that overall remuneration outcomes for 2021 were aligned with the wider stakeholder experience, but we are grateful to all who engaged with us for their useful and honest feedback. Given that our remuneration policy is due to expire in 2023, we also used this opportunity to consult shareholders on proposed changes to the remuneration policy and the chief executive’s remuneration. Feedback received during this consultation process led to a number of changes to the original proposals and has helped to shape the final policy that the committee is now submitting for approval. Proposed remuneration policy changes As part of the policy review process, the committee considered the underlying performance of the Company in recent years and the experience of its stakeholders, as well as the findings of a thorough benchmarking exercise which assessed how competitive the current remuneration arrangements are within the wider market context. This review brought to light the fact that the incentive opportunities currently available to our executives are at the lower end of what is available at peer group companies, having adjusted for the Group’s size and complexity. For this reason, we will be making the following adjustments to future-proof the policy and to build in some additional headroom for occasions in the future when we may need it – for example, to reward significant growth in the business or in the event of a new appointment: to increase the maximum annual bonus opportunity in our policy from 125% to 150% of salary; and to increase the maximum LTIP opportunity in our policy from 150% to 200% of salary. The majority of shareholders we consulted were supportive of these changes. As a committee, we have agreed that we will not exceed the current policy limits of 125% of salary for the annual bonus and 150% of salary for the LTIP for the 2023 awards. However, we will look at whether to make awards at the higher policy levels in 2024 and 2025, taking into consideration the Company’s performance and wider economic factors at the time, as well as the opinions of shareholders. We will continue to set stretching targets for both the annual bonus and long-term incentive, directly aligning pay and performance and ensuring that remuneration levels increase only if the Company delivers significant, sustainable growth. A resolution to approve an updated set of LTIP Rules will be tabled at the 2023 AGM to facilitate the increased maximum opportunity, with a small number of additional minor changes made to reflect best practice since the rules were last drafted. Other areas consulted on with shareholders Chief executive (CEO) remuneration The market analysis undertaken by the committee revealed that our current pay levels for the CEO are bottom quartile for both our UK-listed size peers and peers operating in our sector, with a significantly below-market base salary being the main contributor. This below-market pay positioning reflects a number of factors, most notably the strong performance of the Group in recent years but also a reticence by John, as both a significant shareholder and CEO, to accept salary increases above those granted to the broader workforce, despite his strong leadership and the increasing scope and complexity of his role. Due to John’s reticence to accept salary increases above those of the wider workforce, the committee had originally proposed introducing a higher ‘notional’ salary for the CEO that would be used to calculate his annual bonus and long-term incentive awards rather than his ‘actual’, lower salary. During the consultation, many shareholders were supportive of the committee’s proposal, emphasising their respect for John and his performance as CEO. Others, while sympathetic to our need to bring the CEO’s salary in line with that of his peers, raised concerns about making significant executive salary increases (whether notional or actual) in the current economic climate and provided feedback that the concept of a ‘notional’ salary risked introducing unwanted complexity. During the period that the policy review was undertaken, the external environment changed. The cost of living crisis and high rates of inflation in the UK meant that large salary increases for executives felt out of step with our stakeholders and went against John’s principles of aligning CEO remuneration increases with that of the wider workforce. In addition, share prices fell across the FTSE, including at the Group, which meant that any significant increases to remuneration levels were likely to be misaligned with the shareholder experience. Reflecting this development and the feedback received from shareholders, the committee has decided not to make any major changes to the CEO’s salary at this time. However, we remain mindful that we may need to make a significant uplift in the medium to longer term for future succession. In recognition of their exceptional performance in leading the business successfully through a challenging period, and to prevent John’s salary falling any further below market norms than it already has, we will be granting John (and Steve Crummett, the finance director) salary increases for 2023 slightly below those we grant to the wider workforce. Governance Financial statements Strategic report 135 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration committee report ESG metrics As part of the policy review, we discussed the use of ESG measures, noting that this has become an area of particular focus for investors and that market practice to adopt ESG metrics in pay arrangements has accelerated in recent years. As in previous reviews, we have given the matter a great deal of consideration but remain of the opinion that ESG is already such an integral part of the Group’s day-to-day operations that it does not warrant further incentivisation or extraordinary reward at this time. As a Group, we continue to hold ourselves to an incredibly high standard on ESG through our ambitious Total Commitments and we remain a leader in our sector on environmental matters (see pages 28 to 34 and pages 80 to 92 for further information). We are also keen to retain the simplicity of our current remuneration arrangements, as we believe this to be one of their greatest strengths. The majority of shareholders that we consulted were supportive of our approach. We have set ourselves clear criteria for reviewing the decision and will ensure that our policy wording does not preclude us doing so in the future, should we deem it necessary. 2022 remuneration 2022 2021 2020 2019 Revenue £3,612m £3,213m £3,034m £3,071m Profit before tax adjusted £136.2m £127.7m £63.9m £90.4m Average daily net cash £256.3m £291.4m £180.7m £108.9m Earnings per share (EPS) 237.9p 226.0p 108.6p 161.2p Share price (end of year) £15.30 £25.20 £15.32 £16.20 * See note 28 to the consolidated financial statements for alternative performance definitions and reconciliations. The Group has delivered a robust performance in 2022, delivering EPS growth of 48% since 31 December 2019 (2019 EPS: 161.2p), which reflects the quality of the work we have won and our operational delivery. We have been able to provide further support to some of the vulnerable communities in which we operate and have made long-term investments to address the impact of climate change. The strength of our balance sheet and cash generation have remained high priorities for the Board, enabling us to continue to do the right thing for all stakeholders and ensure that we select the right construction contracts and invest in long-term regeneration schemes that will secure future earnings. Throughout the year, the directors have continued to focus on ensuring that the business is in the best position financially to withstand economic uncertainty, and able to take advantage of opportunities as and when they arise. Reflecting these positive results, the executive directors will each receive a bonus of 125% of salary, of which 30% will be deferred in shares for three years. LTIP awards granted in 2020, which vest on three-year performance to 31 December 2022 (two thirds on EPS and one third on relative total shareholder return (TSR), will vest at 100%. The committee satisfied itself that this outcome reflects the underlying performance of the business over the relevant period. The committee considered the vesting value of the 2020 LTIP awards in relation to the guidance from major shareholders around windfall gains and reviewed several perspectives, including share price movements and the Company’s strong relative performance, in its deliberations. The 2020 LTIP awards were granted on 2 March 2020 using a share price of £18.57 (prior to the market-wide fall following the onset of Covid). The fourth quarter 2022 average share price used to calculate the single figure of remuneration (see page 152) was £15.30. It was therefore concluded that the executive directors had received no windfall gain and therefore no discretionary adjustment was required. The committee will reassess this position following the actual vest date in March 2023, taking into account the share price at that time. 2023 remuneration In setting the remuneration for 2023 for the executive directors and the GMT, we considered the proposed changes within the context of the remuneration offered to employees as a whole. We undertook an in-depth review of remuneration structures across the Group in December 2021 and no material changes have been made to these in the year since. We therefore focused our review on the proposed salary increases for the wider workforce and the support that our divisions have provided to their teams to assist with the increased cost of living. Our divisions pay the real living wage or above and two divisions are accredited Living Wage Foundation employers. The real living wage increases of c10% as set out in September 2022 have been applied across the Group. During 2022, the divisions provided their employees with a range of support to help with the cost of living, including offering one-off cost of living support payments, temporarily increasing fuel allowances, bringing forward annual pay and bonus payments, and enhancing employee benefit packages. Specific actions taken include: Two of our divisions gave lower-paid employees in their teams mid-year pay increases or one-off payments to help them with the rising cost of living. A number of divisions brought forward the date of their 2023 salary increases by a month to 1 December 2022 and gave employees vouchers to help them with increased costs over the festive season. A couple of divisions introduced additional facilities on sites to enable workers to shower and wash their work clothes, as well as providing breakfast. We have made sure all employees are aware of the discounts and support available via employee benefits such as our employee assistance programme and financial education service. Governance Financial statements Strategic report 136 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration committee report Although we have not engaged directly with employees on the remuneration policy design, I, together with our company secretary, met with our HR forum in 2022 to discuss wider workforce remuneration. Although there were some comments from employees, these related to the cost of running vehicles in the summer, which the divisions have subsequently addressed by temporarily increasing allowances for employees driving on company business. Those divisions which provided mid-year salary increases received positive feedback from their employees. Unrelated to the cost of living crisis, one division reviewed and enhanced its pension arrangements during the year, which resulted in c400 employees increasing their own contributions. All divisions are very aware of the issues that their employees are facing and are mindful of the need to remain competitive to attract the best talent while balancing the long-term impacts of any new measures on the business. The Group’s strong performance, culture and broader offerings such as flexible working, career development and a competitive range of benefits help the divisions to retain their talented teams. Feedback from the discussion was shared with the wider committee and was discussed by the committee at the following meeting. We will continue to engage with the HR forum in 2023 to better understand our employees’ experiences and expectations around remuneration. As discussed above, the salaries of both the chief executive and finance director will be increased by 5% with effect from 1 January 2023, just below the average increase awarded across the Group. We are aware of the prevailing investor sentiment that executive salary increases for 2023 should generally be below those of the wider workforce, to reflect the disproportionate impact of the cost of living crisis on lower-paid employees; indeed, it is because of this disproportionate impact that we have awarded tiered salary increases of between 5% and 10% of salary to our lowest-paid employees, with larger increases for those on lower salaries. In this context, and in light of the business’s strong performance and the CEO’s low pay positioning relative to size and sector peers, we believe that awarding both executives increases just below the average employee increase of 6% for 2023 is fair and the right thing to do. The pension contribution for executive directors will reduce from 10% to 6% of salary from 1 January 2023 to bring them in line with the pension contributions for the majority of employees. The executive directors will be eligible for an annual bonus of up to 125% of basic salary, of which 30% will be subject to deferral in shares for three years. The bonus targets for 2023 will be based on adjusted profit before tax (PBTA) for consistency with full-year 2022 and simplicity. For 2023, as in 2022, the trigger point for the annual bonus will be 90% of budgeted PBTA and a maximum bonus will require 110% of budgeted PBTA. Full details of the targets will be disclosed in the 2023 remuneration report. Finally, executive directors will each receive LTIP awards in 2023 up to 150% of basic salary. Any LTIP shares that vest will be subject to a further two-year holding period post-vesting. For 2023, the committee will use a point-to-point calculation for the EPS metric (two thirds of the award), with a threshold 2025 EPS target of 260p and a stretch target of 308p. This range has been determined through consideration of a number of internal and external reference points, including the strong performance in 2022, the long-run target growth range of 6%–13%, broker forecasts for the next three years and typical growth rates in our sector. In respect of the TSR metric (one third of the award), the performance range will again be median to median plus 10% per year outperformance versus the constituents of the FTSE 250 Index (excluding investment trusts). As a committee, we believe that the stretch targets are broadly equivalent to an upper-quartile level of performance. The committee considered the share price at which the awards would be granted in relation to the prices used to grant previous LTIP awards and was satisfied that the level of award was reasonable, but that committee discretion would be used at the time of vest, if necessary, to take into account any windfall gains which have arisen over the vesting period. Looking ahead The committee will continue to monitor corporate governance and market practice developments throughout the 2023 AGM season and will consider the appropriateness of any emerging trends for the Group. In conclusion, the committee believes that, overall, we have maintained a balanced and considered outcome in respect of remuneration with a clear link between performance and reward. The remuneration outcomes, as outlined throughout the report, clearly reflect the factors detailed in Provision 40 of the UK Corporate Governance Code (see page 151 for further information). We hope to continue to receive your support at the forthcoming AGM on 4 May 2023. Tracey Killen Chair of the remuneration committee 22 February 2023 In this section 138 Remuneration philosophy 141 Remuneration policy 151 Ensuring transparency of the remuneration policy 152 Annual report on remuneration 152 Single total figures of remuneration 154 Share awards granted during the year (audited) 155 Outstanding interests under share schemes (audited) 157 Other disclosures 161 Implementation of the remuneration policy for 2023 Governance Financial statements Strategic report 137 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration philosophy The key principles of our approach to executive remuneration are to ensure that it: aligns management and shareholder interests; is appropriately competitive in the marketplace; helps retain and motivate executive directors of the calibre required in order to deliver the Group’s strategy; and rewards growth in earnings over the long term, thereby driving growth in value to our shareholders and wider stakeholders. Chief executive remuneration £2,013,087 single figure 2022 (2021: £2,806,066) (see page 152) -28% change in £ single figure from 2021 (2021: 153%) 3% change in £ annual bonus received from 2021 (2021: 100%) 100% of 2020 LTIP award vesting (2021: 100%) Gender pay gap reporting 29% mean gender pay gap (2021: 30%) 31% median gender pay gap (2021: 30%) 59% mean bonus gap (2021: 57%) 31% median bonus gap (2021: 36%) For further information on our gender pay gap, see page 26. Remuneration across the Group £592,400,000 spend on total pay (2021: £543,700,000) 87% of employees received a pay increase (2021: 87%) 5.1% average pay increase across the Group in 2022 (2021: 3%) 67% of employees received a bonus (2021: 71%) £8,958 average bonus paid (2021: £9,577) Summary of 2022 executive remuneration Fixed pay 2022 2021 Basic salary 563 547 Benefits 27 26 Pension allowance 56 55 Annual bonus Annual cash bonus paid in cash 493 478 Annual cash bonus deferred into shares 211 205 Value of long-term incentives vested Value of long-term incentives vested 662 1,496 Fixed pay 2022 2021 Basic salary 449 436 Benefits 26 25 Pension allowance 45 44 Annual bonus Annual cash bonus paid in cash 393 382 Annual cash bonus deferred into shares 168 163 Value of long-term incentives vested Value of long-term incentives vested 528 1,193 704 683 1,496 662 John Morgan (£m) 2022 2021 647 627 561 545 1,193 528 Steve Crummett (£m) 2022 2021 520 504 Governance Financial statements Strategic report 138 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration philosophy 2023 remuneration The table below shows how we intend to operate the policy in 2023. The table sets out how each element of remuneration links to strategy and the performance and retention periods for each. Element Link to strategy Maximum 2023 2024 2025 2026 2027 2028 Fixed pay Salary Supports the attraction and retention of the best talent. Any increases are generally in line with those for the workforce as a whole. Chief executive £591,310 (+5%); finance director £471,610 (+5%). Benefits Market-competitive and cost- effective benefits support the attraction and retention of talent. Market-competitive. Benefits provided. Pension 6% of basic salary. Pension paid. Variable pay Annual bonus Incentivises delivery of financial and strategic targets. Focuses on key financial metrics and the individual’s contribution to the Group’s performance. 125% of salary with 30% of any bonus earned deferred. Targets for annual bonus set at start of the year. Cash element of bonus paid (up to 70% of bonus earned). Nil-cost options issued (at least 30% of bonus earned). Nil-cost options vest (three-year deferral). LTIP Rewards consistent long-term performance in line with the Group’s strategy. Provides focus on delivering superior long-term returns to shareholders. 150% of salary. LTIP awards granted in March. LTIP performance conditions tested. Vested shares subject to mandatory holding period. Mandatory two-year holding period ends. Additional governance Recovery and withholding All incentives. Malus and clawback: misstatement, serious misconduct, error in calculation, corporate failure. Share ownership requirement Ensures alignment between the interests of executive directors and shareholders. 200% of salary. Post- employment LTIP and deferred bonus plan shares. Holding requirement for LTIP shares and net deferred bonus nil-cost options that have not vested or been exercised. Required to hold equivalent of 200% of salary for year one post-employment, reducing to 100% of salary in year two. Governance Financial statements Strategic report 139 Morgan Sindall Group plc Annual Report 2022 Remuneration policy and practice The table below illustrates how remuneration policy and practice compare across the different groups of employees. Salary Benefits Pension Short-term incentive Long-term incentive Executive directors Basic salary levels take into account market-competitive levels. Any increases are normally in line with those for the wider workforce. A range of market-competitive benefits are offered in line with the wider workforce. Up to 6% of salary employer contribution to the Morgan Sindall Retirement Savings Plan (‘the Retirement Plan’), consistent with the wider workforce rate. Annual bonus plan linked 100% to Group performance. 30% of the total award is deferred in nil-cost options. The LTIP is a share award with performance linked to three-year EPS and TSR performance. Group management team Annual bonus plan linked 100% to divisional or Group performance. Senior management Divisional or Group annual cash bonus plan linked to both business and personal performance. Senior management may be offered share options under the 2014 Share Option Plan (’2014 SOP’). Wider workforce Basic salary levels are set in line with market requirements or subject to industry-wide working rule agreements where applicable. Five of our businesses pay employees the real living wage or above. Construction and Property Services are Living Wage Foundation accredited employers. A range of market-competitive benefits are offered. Individual benefits received depend on role and seniority. Varies by division. Typical employer contribution of 6% of salary. Monthly paid employees are offered the Retirement Plan and weekly paid employees are offered the opportunity to join the B&CE’s People’s Pension. Both plans are defined contribution. Weekly paid employees are offered contributions in line with the industry working rule agreements. Depending on role, a proportion of employees will participate in their divisional or the Group annual cash bonus plan linked to a mix of business and/or personal performance. Depending on role, employees may be invited to participate in the 2014 SOP. All employees are invited to participate in the Savings- Related Share Option Plan. DIRECTORS’ REMUNERATION REPORT continued Remuneration philosophy Governance Financial statements Strategic report 140 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy This part of the report sets out the Company’s policy for the remuneration of executive and non-executive directors (referred to as either ‘the remuneration policy’ or ‘the policy’). The policy is determined by the remuneration committee and is not subject to audit by the external auditor. The committee is seeking shareholder approval for a new remuneration policy at the 2023 AGM and, if approved, it is intended that this revised policy will come into effect from that date. A summary of, and rationale for, the principal changes compared to the previously approved policy is provided in the committee chair’s statement above, with changes also identified in the relevant sections below. The policy is designed to be straightforward, and to encourage the effective stewardship that is vital to creating long-term value for all stakeholders. It promotes long-term sustainable performance through significant deferral of remuneration in shares. Executive directors are expected to build and maintain substantial personal shareholdings in the business. The extent of their responsibilities means executive directors are well paid, but the policy is designed to ensure that they are not overpaid. As set out in the committee chair’s statement on page 135, the committee consulted with 16 of its largest shareholders regarding these changes. Fixed elements Purpose and link to strategy Operation Maximum opportunity Performance targets Base salary To provide competitive fixed remuneration. To attract, retain and motivate executive directors of the calibre required in order to deliver the Company’s strategy and enhance earnings over the long term. Basic salary is typically reviewed annually or, if appropriate, in the event of a change in an individual’s position or responsibilities. Salary levels are set with reference to market rates, taking into account individual performance, experience, Company performance and the pay and conditions of other senior management in the Group. The committee will consider the general increase for the broader employee population but on occasion may need to recognise, for example, an increase in the scale, scope or responsibility of the role. There is no prescribed maximum annual increase. Increases will generally be in line with those awarded to the wider workforce, although the committee maintains the ability to grant larger increases where appropriate. Not applicable. Governance Financial statements Strategic report 141 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Fixed elements Purpose and link to strategy Operation Maximum opportunity Performance targets Benefits To provide market-competitive levels of benefits, including insured benefits to support the individual and their family during periods of ill health, accidents or in the event of death. Car or travel allowances to facilitate effective travel. Current benefits include: travel allowance; private medical insurance; annual health screening; ill health income protection insurance; life assurance; holiday and sick pay; employee assistance programme; professional advice in connection with their directorship; relocation expenses and legal fees in the case of a new hire; travel, fuel, subsistence and accommodation as necessary; and occasional gifts, for example, appropriate long-service or leaving gifts. Other benefits may be provided where appropriate in line with benefits offered to other employees. The value of benefits is based on the cost to the Company and is not predetermined. Not applicable. Pension To provide a pension arrangement to contribute towards retirement planning. The Company will contribute to the defined contribution pension scheme, The Morgan Sindall Retirement Savings Plan ('the Retirement Plan'), or to personal pension arrangements at the request of the individual. The Company may also consider a cash alternative (for example, where a director has reached HMRC’s lifetime or annual allowance limit). Employer contributions for current and new executive directors will be kept aligned with the rate offered to the majority of employees (currently 6% of salary). Directors who are members of the Retirement Plan may elect to exchange part of their salary or bonus award in return for pension contributions, where the Company will enhance the additional contributions by half of the saved employer’s National Insurance contribution. Not applicable. Governance Financial statements Strategic report 142 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Fixed elements Purpose and link to strategy Operation Maximum opportunity Performance targets Annual bonus To reward the achievement of demanding annual performance metrics. Performance measures and targets are generally set annually by the committee. At the end of the year, the committee determines the extent to which targets have been achieved. A maximum of 70% of any bonus earned is payable in cash with the remainder normally deferred for at least three years and satisfied in Company shares. To ensure fairness to both shareholders and participants, the committee has discretion: (i) to override the formulaic outturn of the bonus to determine the appropriate level of bonus payable where it believes the outcome is not truly reflective of performance; and (ii) to adjust performance measures, targets and/or weightings during the performance period under exceptional circumstances. Any additional measures which may be introduced in the future would be aligned to our strategy and we would provide details at the relevant time. Awards under the annual bonus are subject to malus and clawback provisions, further details of which are set out on page 149. The maximum opportunity is 150% of base salary (an increase on the previous policy level of 125%). Maximum opportunities for executive directors in 2023 will remain unchanged at 125% of salary. Target performance will typically deliver up to 50% of maximum bonus, with threshold performance typically paying up to 15% of maximum bonus. Dividends accrue on deferred bonus shares during the deferral period and may be paid in shares at the time of release. All or a majority of the bonus will be based on PBTA set relative to the Group’s budget, or such other financial measures as the committee deems appropriate. Financial targets will account for not less than 80% of the annual bonus. A minority of the bonus may be based on non-financial, strategic and/or personal objectives linked to the strategic objectives of the Group to provide a rounded assessment of Group’s and management’s performance. Governance Financial statements Strategic report 143 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Fixed elements Purpose and link to strategy Operation Maximum opportunity Performance targets 2023 Long-Term Incentive Plan (LTIP) To drive sustained long-term performance that supports the creation of shareholder value. Annual awards of conditional shares or nil (or nominal) cost options are granted with vesting dependent on the achievement of performance conditions over a three-year period. Award levels, performance conditions and targets are generally reviewed before each award cycle to ensure they remain appropriate. Targets take account of internal strategic planning and external market expectations for the Group and are appropriate to the economic outlook and risk factors prevailing at the time, ensuring that such targets remain challenging in the circumstances, while remaining realistic enough to motivate and incentivise management. A proportion of net LTIP shares vesting may, at the discretion of the committee, be subject to a holding period following the end of the vesting period. The committee’s current intention is that all awards will be required to be held for an additional two-year period post-vesting, creating a total of five years between the award being granted and the first opportunity to sell. To ensure fairness to both shareholders and participants, the committee has discretion: (i) to override the formulaic outturn of the performance targets to determine the appropriate level of vesting of the LTIP where it believes the outcome is not truly reflective of performance; and (ii) to adjust performance measures, targets and/or weightings during the performance period under exceptional circumstances. Any use of committee discretion with respect to waiving or modifying performance conditions will be disclosed in the relevant annual report. Awards under the LTIP are subject to malus and clawback provisions, further details of which are set out on page 149. 200% of base salary (an increase on our previous policy level of 150%). Award levels for executive directors in 2023 will remain unchanged at 150% of salary. Vesting of LTIP awards is subject to performance against relevant metrics measured over a period of at least three financial years. The committee will typically select performance measures ahead of each cycle to ensure that they continue to be linked to the delivery of the Company strategy. Awards are subject to performance conditions based on the Company’s EPS and on relative TSR compared to a group of UK-listed peers. The committee has discretion to introduce additional performance condition(s) (to complement EPS and TSR) for up to one third of future awards. For every performance measure, no more than 25% of the available award will vest for achieving threshold performance, increasing to 100% vesting for achievement of stretching performance targets. Governance Financial statements Strategic report 144 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Fixed elements Purpose and link to strategy Operation Maximum opportunity Performance targets All-employee Savings- Related Share Option Plan (‘SAYE’) To encourage share ownership and provide further alignment with shareholders. This is an HMRC tax-advantaged plan under which regular monthly savings can be made over a period of three years and can be used to fund the exercise of an option to purchase shares. Options are granted at a discount of up to 20%. This scheme is open to all employees including executive directors. Prevailing HMRC limits apply. The executive directors will be eligible to participate in any other HMRC all-employee share plans that may be implemented. Not applicable. Non-executive directors’ fees To attract, retain and reward talented individuals. Non-executive directors typically receive a basic annual fee in respect of their Board duties. Additional fees may be paid to the chairs of the committees and the senior independent director to reflect their additional responsibilities. The non-executive directors’ fees are reviewed by the Board rather than the committee. The chair receives a fixed annual fee. Fees are normally reviewed annually. The committee and the Board are guided by fee levels in the non- executive director market and may recognise an increase in certain circumstances, such as assumed additional responsibility or an increase in the scale or scope of the role. Non-executive directors are reimbursed for reasonable expenses and any tax arising on those expenses will be settled directly by the Company. To the extent that these are deemed taxable expenses, they will be included in the annual remuneration report as required. Non-executive directors may take independent professional advice relating to their role as a director at the expense of the Company. For the non-executive directors, there is no prescribed maximum annual increase although it is expected that any increase in fees will usually be broadly aligned with salary increases granted to the wider workforce at the time. The Company’s articles of association (‘the Articles’) provide that the total aggregate remuneration paid to the chair of the Company and non-executive directors will be determined by the Board within the limits set by shareholders and detailed in the Company’s Articles. Not applicable. Governance Financial statements Strategic report 145 Morgan Sindall Group plc Annual Report 2022 Fixed elements Purpose and link to strategy Operation Maximum opportunity Performance targets Share ownership guidelines To provide close alignment between the experience and longer-term interests of executive directors and shareholders. Executive directors are expected to build and maintain shareholdings at a minimum specified level (currently 200% of basic salary). Until this threshold is achieved, there is a requirement for executive directors to retain no less than 50% of the net of tax value of vested incentive awards. Not applicable. Not applicable. Post- employment shareholdings To encourage long-term alignment with shareholders. The committee requires executive directors to maintain a level of shareholding for two years after stepping down from the Board. The committee has established mechanisms to enforce this requirement. The committee will retain discretion about the application of post-employment shareholding guidelines in individual cases. Executive directors will maintain the following shareholdings after they have stepped down from the Board: For the first 12 months, the lower of: a) their shareholding at the time of leaving the business (excluding individually purchased shares); and b) 200% of basic salary (this being the current in-post shareholding guideline). For the second 12 months (i.e. between 12 months and 24 months), the lower of: a) their shareholding at the time of leaving the business (excluding individually purchased shares); and b) 100% of basic salary (this being half of the current in-post shareholding guideline). Not applicable. Existing arrangements We will honour existing awards to executive directors, and incentives, benefits and contractual arrangements made to individuals prior to their promotion to the Board and/or prior to the approval and implementation of this policy. For the avoidance of doubt, this includes payments in respect of any award granted under the previous remuneration policy. This will last until the existing incentives vest (or lapse) or the benefits or contractual arrangements no longer apply. This does not apply to pension contributions for any newly promoted executive directors, which will be aligned with the rate offered to the majority of employees on promotion to the Board. DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Governance Financial statements Strategic report 146 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Service agreements Executive directors Executive directors have rolling service contracts that provide for 12 months’ notice on either side. There are no special provisions that apply in the event of a change of control. Date of service contract John Morgan 20 February 2012 Steve Crummett 5 February 2013 The Company allows executive directors to hold external non-executive directorships, subject to the prior approval of the Board, and to retain fees from these roles. Non-executive directors All non-executive directors have specific terms of engagement, being an initial period of three years which thereafter may be extended by mutual consent, subject to the requirements for re-election, the Listing Rules of the Financial Conduct Authority (FCA) and the relevant sections of the Companies Act 2006. Appointment letter date Month/year initial three-year term was extended Month/year second three-year term was extended Michael Findlay 1 October 2016 October 2019 October 2022 Malcolm Cooper 9 November 2015 November 2018 November 2021 Tracey Killen 5 May 2017 May 2020 David Lowden 10 September 2018 September 2021 Jen Tippin 1 March 2020 Kathy Quashie 1 June 2021 The non-executive directors are subject to annual re-election by shareholders. Termination provisions Current executive directors’ service agreements are terminable on 12 months’ notice. In circumstances of termination on notice, the committee will determine an equitable compensation package, having regard to the particular circumstances of the case. The committee has discretion to require notice to be worked or to make payment in lieu of notice or to place the director on garden leave for the notice period. In respect of new hires, the initial notice period for a service contract may be longer than the policy of a 12-month notice period, provided it reduces to 12 months within a short space of time. In case of payment in lieu or garden leave, base salary, accrued holiday, employer pension contributions and employee benefits will be paid for the period of notice served on garden leave or paid in lieu. The committee will endeavour to make payments in phased instalments and to apply mitigation in the case of offsetting payments against earnings elsewhere. If a director leaves under a settlement agreement, life assurance cover may continue for up to three months after a director leaves the Company, subject to the director not obtaining alternative employment. In addition, the Company may agree that a director will remain covered under the private medical scheme until the next policy renewal date or, if a director is mid-treatment at their leaving date, until the course of treatment is concluded. The same provisions are available to all employees in the Company who receive these benefits. For ‘good leavers’, the annual bonus may be payable in respect of the period of the bonus scheme year worked by the director; there is no provision for an amount in lieu of bonus to be payable for any part of the notice period not worked. The bonus would be payable at the normal date. Leavers would normally retain deferred bonus shares, albeit release would normally be at the end of the deferral period, with committee discretion to treat otherwise. Long-term incentives granted under the LTIP will be determined by the LTIP rules which contain discretionary ‘good leaver’ provisions for designated reasons (that is, participants who leave early on account of: injury; disability; death; a sale of their employer or business in which they were employed; statutory redundancy; retirement; or any other reason at the discretion of the committee). In these circumstances, a participant’s unvested awards will not be forfeited on cessation of employment and instead will vest on the normal vesting date (save in the event of the death of a participant, where vesting will occur as soon as reasonably practicable). In exceptional circumstances, the committee may decide that the participant’s awards will vest early on the date of cessation of employment. In all cases, the extent to which the awards will vest will depend on the extent to which the performance conditions have been satisfied and a pro rata reduction of the awards will be applied by reference to the time of cessation (although the committee has discretion to disapply time pro-rating if the circumstances warrant it). Leavers would normally retain vested LTIP shares subject to a holding period and these would normally be released at the end of the holding period, with committee discretion to treat otherwise; in the event of death of a participant, any holding period would cease to apply. In the event of a takeover or other corporate event, the committee will determine the number of LTIP shares in respect of which an award vests based on the extent to which it determines that the performance conditions have been satisfied at the relevant time, taking into account the shortened performance period and such other factors as the committee considers relevant. Awards will be time pro-rated to reflect the earlier vesting, unless the committee determines otherwise. Where an executive director leaves by mutual consent, the Company may reimburse reasonable legal fees and tax advice costs, and pay for professional outplacement services. Governance Financial statements Strategic report 147 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Remuneration on recruitment The committee considers the need to attract, retain and motivate the best person for each position, without paying more than is necessary. External appointments For external appointments, the committee would seek to align the ongoing remuneration package with the remuneration policy approved by shareholders, as follows: Fixed elements Approach Maximum annual grant value Base salary The base salaries of new executive directors will be determined by reference to relevant market data, the experience and skills of the individual, internal relativities and their current basic salary. In the event that the committee elects to set the initial basic salary of a new appointee below market, any shortfall may be managed with phased increases over a period of two to three years subject to the individual’s development in the role. Alternatively, the committee may approve a higher basic annual salary for a newly appointed director than the outgoing director received where it considers it necessary in order to recruit an individual of sufficient calibre for the role and/or where it is known that the outgoing director’s remuneration has fallen behind appropriate market levels. Pension New executive directors will receive Company contributions or a cash alternative in line with that offered to the majority of employees. Benefits New executive directors will be eligible to receive benefits which may include (but are not limited to) travel allowances, private medical insurance, ill health income protection insurance, health screening, employee assistance programme, life assurance, holiday and sick pay, professional advice in connection with their directorship, travel, subsistence and accommodation as necessary, occasional gifts, for example, appropriate long-service or leaving gifts, and any necessary relocation and/or incidental expenses. The Company may make an award in cash or shares on recruitment to reflect the value of benefits a new recruit may have received from a former employer. Annual bonus The structure described in the policy table will apply to new executive directors, with the maximum opportunity being pro-rated to reflect the proportion of the financial year served. The committee may set different performance conditions and/or targets for an executive director who has joined part-way through the financial year. 150% of base salary LTIP New appointees will be granted awards under the LTIP on the same terms as other executives, as described in the policy table. The committee may set different performance conditions and/or targets for an executive director who has joined part-way through the financial year. 200% of base salary SAYE New appointees will also be eligible to participate in all-employee share schemes. Shareholding guidelines New executive directors will be expected to build up a shareholding equivalent to 200% of basic salary in accordance with the terms set out in the policy table. Post-employment shareholding The structure in the policy table will apply to new executive directors. Governance Financial statements Strategic report 148 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy In determining appropriate remuneration, the committee will take into consideration all relevant factors to ensure that arrangements are in the best interests of both the Company and its shareholders. The committee may additionally make awards or payments in respect of deferred remuneration arrangements forfeited on leaving a previous employer. The committee will look to replicate the arrangements being forfeited as closely as possible and, in doing so, will take account of relevant factors, including: the value of deferred remuneration; the performance conditions; and the time over which they would have vested or been paid. Any such arrangements would typically have an aggregate fair value no higher than the awards being forfeited. The LTIP will be used as the basis for granting such replacement awards, to the extent possible under its rules; such awards may be granted in excess of the ongoing policy limit outlined in the table on page 144. Awards may be granted outside of the LTIP if necessary, as permitted under the Listing Rules. Internal promotion In cases of appointing a new executive director by way of internal promotion, the committee will act in a manner consistent with the policy for external appointees detailed on page 148 and the provisions for existing arrangements, as set out on page 144, will apply. Shareholders will be informed of the remuneration package and all additional payments to a newly appointed executive director in the annual report following their appointment. Non-executive directors For the appointment of a new non-executive director, the fee arrangement will be set in accordance with the approved remuneration policy at that time. Overview of remuneration policy for other employees While our remuneration policy follows the same fundamental principles across the Group, packages offered to employees reflect differences in role and seniority. For example, the remuneration package elements for our Group management team are essentially the same as for the executive directors with some minor differences, such as lower levels of share awards and a lower shareholding requirement. Employees across the Group below Board level may be eligible to participate in an annual bonus arrangement. Long-term incentive awards and/or discretionary share options may be awarded to certain other senior executives and employees, for which the maximum opportunity and the performance conditions may vary by organisational level. All employees are eligible to participate in the Group’s SAYE scheme and to join either the Group’s Retirement Plan or the People’s Pension. The Group also offers a broad range of benefits that are open to employees with eligibility for the different benefits determined on seniority. Benefits offered include: private medical insurance; digital GP service; income protection; holiday plus scheme (an option to purchase some additional holiday); life insurance provision; employee assistance programme; and access to financial education. Use of discretion The committee will operate the incentive plans in accordance with their respective rules, the Listing Rules and HMRC rules where relevant. The committee, consistent with market practice, retains discretion over a number of areas relating to the operation and administration of certain plan rules. These include (but are not limited to) the following: who participates in incentives; the timing of grant of awards and/or payments; the size of awards (up to plan/policy limits) and/or payments; where the result indicated by the relative TSR performance condition should be scaled back (potentially to zero) in the event that the committee considers that financial performance has been unsatisfactory and/or the outcome has been distorted due to the TSR for the Company or any comparator company TSR being considered abnormal; measurement of performance in the event of a change of control or reconstruction; determination of good leaver status (in addition to any specified categories) for incentive plan purposes; payment of dividends accrued during the vesting period; adjustments required in certain circumstances (for example, rights issues, corporate restructuring and special dividends); adjustments to existing performance conditions for exceptional events so that they can still fulfil their original purpose; the release of deferred bonus shares for leavers; retention of LTIP shares subject to a holding period for leavers; and the application of the post-employment shareholding guidelines. Malus and clawback Awards under the annual bonus, the deferred bonus and the LTIP are subject to malus and clawback provisions which can be applied to both vested and unvested awards. Clawback provisions will apply for a period of three years post-vesting. Circumstances in which malus and clawback may be applied include: for overpayments due to material misstatement of the Company’s financial accounts; gross misconduct on the part of the award-holder; an error in calculating the vesting outcomes; or in the event of corporate failure. Participants in the Company’s LTIP and deferred bonus scheme are required to acknowledge their understanding and acceptance of malus and clawback provisions prior to receiving their awards. The committee is satisfied that the recovery provisions are enforceable. Governance Financial statements Strategic report 149 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Remuneration scenarios for the executive directors The charts below provide an indication of the level of remuneration that would be received by each executive director under the proposed 2023 implementation of the policy in the following three assumed performance scenarios: Below threshold performance Fixed elements of remuneration only – base salary, benefits and pension On-target performance Assumes 50% payout under the annual bonus (62.5% of salary) Assumes 16.7% payout under the LTIP (aligned with the weighted average threshold payout across the EPS (12.5%) and TSR (25%) elements) Maximum performance 1 Assumes 100% payout under the annual bonus (125% of salary) Assumes 100% payout under the LTIP (150% of salary) 1 Maximum shown both with and without the impact of share price appreciation on the potential value of long-term incentive awards. For the purposes of this illustration, three-year share price appreciation is assumed to be 50% in line with the reporting regulations. 0 500 1,000 1,500 2,000 2,500 3,00 0 654 739 1,330 654 739 887 654 370 148 XX 654 John Morgan Maximum + 50% share price growth Maximum On-target Minimum £2,724 £2,280 £1,172 £654 100% 56% 32% 13% 29% 32% 24% 27% 49% 39% Fixed Annual bonus LTIP Chief Executive (£000) 0 500 1,000 1,500 2,000 2,500 3,00 0 526 590 1,061 526 590 707 526 118 295 526 Steve Crummett Maximum + 50% share price growth Maximum On-target Minimum £2,177 £1,823 £939 £526 100% 56% 31% 13% 29% 32% 24% 27% 49% 39% Finance Director (£000) Notes: Base salary levels are as at 1 January 2023. The value of benefits has been estimated based on amounts received in respect of 2022. The value of pension receivable is the equivalent of 6% of base salary. Governance Financial statements Strategic report 150 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration policy Ensuring transparency of the remuneration policy The following table summarises how the remuneration policy fulfils the factors set out in Provision 40 of the 2018 UK Corporate Governance Code. Criteria How the Company fulfils the criteria Example Clarity Remuneration arrangements should be transparent and promote effective engagement with shareholders and the workforce. The committee is committed to providing open and transparent disclosures to shareholders, employees and other stakeholders with regard to executive remuneration arrangements. The annual bonus plan, deferred bonus plan, 2023 LTIP and 2023 SOP are kept under regular review. The remuneration report sets out the remuneration arrangements for the executive directors in a clear and transparent way. We encourage shareholders to ask questions at the AGM and we consult with shareholders over any proposed changes to the policy. Although the committee does not consult the wider employee population explicitly on remuneration policy, the Board as a whole engages regularly with employees on a range of topics and feedback is reflected in its discussions and decisions. The annual bonus plan is based entirely on PBTA which is published in the Group’s audited accounts. Simplicity Remuneration structures should avoid complexity and their rationale and operation should be easy to understand. Our remuneration arrangements for executive directors, as well as those for employees across the Group, are simple in nature and well understood by participants. Remuneration for the executive directors consists of fixed pay (salary, benefits, pension) and variable pay (annual bonus plan and LTIP). No complex structures are used in our variable pay plans. The annual bonus is based on one metric (PBTA) which is easy to measure and understand. Risk Remuneration arrangements should ensure that reputational and other risks arising from excessive rewards, and behavioural risks that can arise from target-based incentive plans, are identified and mitigated. Targets are reviewed annually to ensure they are suitably stretching and do not encourage excessive risk-taking. Malus and clawback provisions also apply to both the annual bonus and long-term incentive plans. Members of the committee are provided with regular briefings on developments and trends in executive remuneration. The PBTA and EPS targets are based on several considerations, including the latest budget and market consensus. Predictability The range of possible values of rewards to individual directors and any other limits or discretions should be identified and explained at the time of approving the remuneration policy. The possible reward outcomes can be easily quantified, and these are reviewed by the committee annually. In addition, performance is reviewed regularly so there are no surprises at the end-of-period assessment. The potential value and composition of the executive directors’ remuneration packages at below threshold, target and maximum scenarios are provided in the remuneration policy. The remuneration scenarios on page 150 set out the potential range of remuneration for the executive directors. Proportionality The link between individual awards, the delivery of strategy and the long-term performance of the Group should be clear. Outcomes should not reward poor performance. Annual bonus payments and LTIP awards require robust performance against challenging conditions that are aligned to the Company’s strategy. The committee retains discretion to override formulaic outcomes to ensure that payments under the variable incentives are appropriate and reflective of overall performance. To trigger any element of the annual bonus, 90% of budget must be achieved and that will only trigger, at most, a 15% payment. Alignment to culture Incentive schemes should drive behaviours consistent with Company purpose, values and strategy. The variable incentive schemes and performance measures are designed to be consistent with the Group’s purpose, values and strategy. At the heart of the policy is a focus on the long-term success of the business. This reflects our culture which is aligned to creating long- term value for all stakeholders. Our values and unique culture are critical to the Group’s long-term success. Remuneration targets will only be achieved if the Group consistently delivers on our commitments to all stakeholders. Governance Financial statements Strategic report 151 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Annual report on remuneration This section provides details of how remuneration policy was implemented during the financial year ended 31 December 2022 and how the new policy will be implemented in 2023. The information provided in this section of the remuneration report which is subject to audit has been highlighted. Single total figures of remuneration (audited) Executive directors Fixed pay Variable pay Fees/basic salary £000 Benefits £000 Pension contributions £000 Total fixed pay £000 Annual bonuses £000 Value of long-term incentives £000 Total variable pay £000 Total remuneration £000 John Morgan 2022 563 27 56 647 704 662 1,366 2,013 2021 547 26 55 628 683 1,496 2,179 2,806 Steve Crummett 2022 449 26 45 520 561 528 1,090 1,610 2021 436 25 44 505 545 1,193 1,738 2,243 Notes: Benefits relate to travel allowance, medical benefits, ill health income protection, employee assistance programme and life assurance. As the market price on the date of vesting for the 2020 awards is currently unknown, the LTIP value shown is estimated using the average market value over the last quarter of 2022 of £15.30. The 2021 comparative figures for the value of the long-term incentives and total remuneration have been revised from last year’s report to reflect the actual share price used for the vesting and the value of dividend equivalent shares awarded. Awards granted in 2019, which vested based on performance to 31 December 2021, are valued using the mid-market closing price on 3 March 2022, the date prior to the date of vesting (4 March 2022), of £22.95. (The mid-market closing share price on 4 March 2022 was £21.85.) Annual cash bonus outturn (audited) Annual bonus figures represent the full amount earned for 2022. Of this amount, 30% will be deferred in nil-cost share options for three years. The table below shows performance against PBTA targets for 2022 representing 100% of the annual bonus potential: Threshold £m (15% payout) Target £m (50% payout) Maximum £m (100% payout) Actual performance £m Payout, percentage of maximum % Group PBTA full-year 2022 108.0 120.0 132.0 136.2 100 Governance Financial statements Strategic report 152 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Annual report on remuneration 2014 LTIP – 2020 award outturn (audited) LTIP awards granted in 2020 are due to vest on 2 March 2023. As set out in the table below, 100% of the 2020–2023 awards are expected to vest: Performance condition Weighting Threshold (EPS: 12.5% vest, TSR: 25% vest) Stretch (100% vest) Actual performance Percentage vesting Adjusted EPS in FY22 66.67% 192p 232.6p 237.9p 100% Relative TSR (vs FTSE 250 excluding investment trusts) 33.33% Median 10% per year outperformance of median 12.7% per year outperformance of median 100% Total vesting 100% As the market price on the date of vesting is currently unknown, the values shown in the single-figure table are based on the average market value over the last quarter of 2022 of £15.30, a 14.4% decrease on the share price at the date of grant of £17.88. Accordingly, none of the ‘value of long-term incentives’ figures shown in the single-figure table on page 152 is a result of share price appreciation. As disclosed in the 2021 annual report and accounts, the committee amended the basis of calculation for the cumulative EPS performance condition to point-to-point for the 2020 LTIP awards. The committee has not exercised any additional discretion in respect of the achieved outcomes. The value of 2022 long-term incentives in the single-figure table on page 152 does not include the value of any dividend equivalent shares that may be due for the 2020 awards on the date of vesting. The net awards received (after the deduction of tax and National Insurance) will be subject to a two-year holding period in which the director will not be able to sell the shares but will be entitled to receive dividends and vote on the shares. The shares will be held in a share account for the executive director and will be transferred to the director at the end of the holding period. Non-executive directors (audited) Fees £000 Taxable benefits 1 £000 Total £000 2022 2021 2022 2021 2022 2021 Michael Findlay 189 184 – – 189 184 Malcolm Cooper 71 70 – – 71 70 Tracey Killen 61 60 – – 61 60 David Lowden 61 60 – – 61 60 Jen Tippin 51 50 – – 51 50 Kathy Quashie 2 51 29 – – 51 29 1 Taxable benefits include taxable relevant travel and accommodation expenses for attending Board meetings and related business. Any value disclosed is inclusive of tax arising on the expense, which is settled by the Company. 2 Kathy Quashie joined the Board on 1 June 2021. The aggregate remuneration for executive and non-executive directors in 2022 was £2.9m (2021: £2.8m). Aggregate remuneration comprises salary, fees, benefits, pension contributions and bonus payments. Governance Financial statements Strategic report 153 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Annual report on remuneration Share awards granted during the year (audited) 2014 LTIP On 7 March 2022, LTIP awards were made to the executive directors, which will vest subject to performance over the three financial years to 31 December 2024. Of these awards, 67% are subject to an EPS performance condition and 33% are subject to a TSR performance condition, full details of which are included in last year’s annual report on remuneration. Date of grant Percentage of salary awarded Five-day average share price at date of grant No. of shares over which award was granted Face value of award Percentage of awards vesting at threshold Performance period John Morgan 7 March 2022 150% £22.94 36,823 £844,720 16.7% (12.5% for EPS element, 25% for TSR element) Three financial years to 31 December 2024 Steve Crummett 29,369 £673,725 The share price used to calculate the awards at the date of grant was based on the average share price for the five dealing days preceding the date of grant. The closing share price on 7 March 2022 was £20.45. Deferred bonus share options Of the annual bonus earned in 2021, 30% was deferred into nil-cost share options that will become exercisable three years from the date of grant. Date of grant Percentage of bonus earned which was deferred Five-day average share price at date of grant No. of shares over which award was granted Face value of award Date from which options are exercisable John Morgan 7 March 2022 30% £22.94 8,937 £205,015 7 March 2025 Steve Crummett 7,126 £163,470 Governance Financial statements Strategic report 154 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Annual report on remuneration Outstanding interests under share schemes (audited) Details of the executive directors’ interests in long-term incentive awards as at 31 December 2022 and movements during the year are as follows: Performance shares Date of award No. of shares outstanding as at 1 January 2022 No. of shares awarded No. of shares vested No. of dividend equivalent shares awarded Total no. of shares vested No. of shares lapsed No. of awards outstanding as at 31 December 2022 End of performance period Date awards vest John Morgan 4.3.2019 61,272 – 61,272 3,897 65,169 – – 31.12.2021 4.3.2022 2.3.2020 43,297 – – – – – 43,297 31.12.2022 2.3.2023 5.3.2021 47,764 – – – – – 47,764 31.12.2023 5.3.2024 7.3.2022 – 36,823 – – – – 36,823 31.12.2024 7.3.2025 Total 152,333 36,823 61,272 3,897 65,169 – 127,884 Steve Crummett 4.3.2019 48,857 – 48,857 3,108 51,965 – – 31.12.2021 4.3.2022 2.3.2020 34,524 – – – – – 34,524 31.12.2022 2.3.2023 5.3.2021 38,086 – – – – – 38,086 31.12.2023 5.3.2024 7.3.2022 – 29,369 – – – – 29,369 31.12.2024 7.3.2025 Total 121,467 29,369 48,857 3,108 51,965 – 101,979 Notes: 100% of the awards granted in 2019 vested as a result of the EPS and TSR targets being achieved in full. The Group’s 2021 EPS was 226.0p, which resulted in 100% of the EPS element of the award vesting. The Group also achieved a TSR of 29.4% per year, which exceeded the median of the comparator group by 22.8% per year and resulted in 100% of the TSR element of the award vesting. Of the awards granted in 2020,100% vested due to the EPS and TSR targets being achieved. The Group’s 2022 EPS was 237.9p, which resulted in 100% of the EPS element of the award vesting. The Group also achieved a TSR of 7.5% per year, which exceeded the median of the comparator group by 12.7% per year and resulted in 100% of the TSR element of the award vesting. The net awards received (after the deduction of tax and National Insurance) will be subject to a two-year holding period in which the director will not be able to sell the shares but will be entitled to receive dividends and vote on the shares. The shares will be released to the director at the end of the holding period. The awards of performance shares over 150% of salary granted in 2021 and 2022 are subject to a point-to-point EPS growth target and a TSR performance condition. Governance Financial statements Strategic report 155 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Annual report on remuneration Deferred bonus plan nil-cost options Date of grant No. of options outstanding as at 1 January 2022 No. of options granted No. of dividend equivalent shares awarded No. of options exercised No. of options lapsed No. of options outstanding as at 31 December 2022 Date from which exercisable John Morgan 4.3.2019 14,872 – 946 15,818 – – 4.3.2022 2.3.2020 9,758 – – – – 9,758 2.3.2023 7.3.2022 – 8,937 – – – 8,937 7.3.2025 Total 24,630 8,937 946 15,818 – 18,695 Steve Crummett 4.3.2019 11,858 – 754 12,612 – – 4.3.2022 2.3.2020 7,781 – – – – 7,781 2.3.2023 7.3.2022 – 7,126 – – – 7,126 7.3.2025 Total 19,639 7,126 754 12,612 – 14,907 Notes: The mid-market price of a share on 31 December 2022 was £15.30 and the range during the year was £13.92 to £25.30. No bonus was earned by the executive directors in respect of the 2020 financial year and, accordingly, no options were awarded under the deferred bonus plan in 2021. The deferred bonus plan nil-cost share options granted on 4 March 2019 became exercisable on 4 March 2022 and on vesting, each nil-cost option granted carried a right to receive an amount linked to dividends paid. The dividend equivalent was settled in ordinary shares of the Company and was added to the original award. The share price used to determine the number of dividend equivalent shares was the closing middle market quotation on 3 March 2022 which was £22.95. The options and dividend equivalent shares are exercisable until the tenth anniversary of their grant date. Steve Crummett exercised his options granted on 4 March 2019 and the associated dividend equivalent shares on 17 March 2022 at a sale price of £23.30 per share. John Morgan exercised his options granted on 4 March 2019 and the associated dividend equivalent shares on 15 March 2022 at a sale price of £22.70 per share. Governance Financial statements Strategic report 156 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Remuneration committee meetings The committee met on five occasions during the year. Malcolm Cooper stepped down as a member of the committee following the meeting held in February 2022 and Kathy Quashie was appointed to the committee with effect from February 2022 and attended the following four meetings. The chair of the Board attended all meetings of the committee, the chief executive attended three meetings of the committee, and the company secretary acted as secretary to the committee. The finance director attended none of the committee meetings. No person was present during any discussion relating to their own remuneration. Over the course of the year, the committee received advice on remuneration matters from remuneration advisers Ellason LLP (‘Ellason’), who were appointed by the committee in 2021 following a competitive tender process. The committee has also relied on information and advice provided by the company secretary and has consulted the chief executive (albeit not in relation to his own remuneration). Ellason are signatories of the Code of Conduct for Remuneration Consultants, details of which can be found at remunerationconsultantsgroup.com, and the committee is satisfied that the advice it receives from Ellason is independent and objective. The fees paid by the Company to Ellason during the financial year were £100,455 (2021: £23,630 from the date of their appointment). Ellason also provided advice to the Company on accounting for share awards but provided no other material services to the Company or the Group. Shareholder voting At last year’s AGM held on 5 May 2022, the remuneration report (excluding the remuneration policy) for the year ended 31 December 2021 was approved by shareholders. The following table shows the results of the advisory vote on the 2021 annual remuneration report as well as the results of the binding vote on the remuneration policy, which was last approved by shareholders at the 2020 AGM: Voting for Voting against Number of shares Percentage Number of shares Percentage Total votes cast Votes withheld 1 Annual remuneration report 25,984,774 67.36% 12,589,770 32.64% 38,574,544 42,814 Remuneration policy 34,252,837 97.41% 911,648 2.59% 35,164,485 191,258 1 Shareholders who have indicated that they wish to actively abstain from voting are counted as a vote withheld. A vote withheld is not a vote in law and is not counted in the calculation of the proportion of votes cast ‘for’ and ‘against’ a resolution. In line with Provision 4 of the Corporate Governance Code, the Company consulted with several of our larger shareholders to understand the reasons for their vote and to understand their views on proposed changes to our remuneration policy implementation. Further details can be found on page 135. Dilution and share usage under employee share plans Shares required for the 2007 Employee Share Option Plan are satisfied by shares purchased in the market via The Morgan Sindall Employee Benefit Trust (‘the Trust’) and shares for the Company’s other share plans may be satisfied using either new issue shares or market-purchased shares. Our present intention is to use market-purchased shares to satisfy these awards; however, we retain the ability to use new issue shares and may decide to do so up to the dilution limits recommended by the Investment Association (10% of issued ordinary share capital for all-employee share plans over a 10-year period and, within this limit, no more than 5% of issued ordinary share capital for executive or discretionary share plans). The outstanding level of dilution against these limits equates to 7.17% (2021: 8.52%) of the current issued ordinary share capital under all-employee share plans, of which 0% relates to discretionary share plans. As at 31 December 2022, the Trust held 1,135,131 shares (2021: 1,051,664), which may be used to satisfy awards. Other disclosures Governance Financial statements Strategic report 157 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Other disclosures Chief executive remuneration and performance graph Historical TSR performance The graph below shows the value to 31 December 2022 of £100 invested in the Company on 1 January 2013 compared with the value of £100 invested in the FTSE All-Share Index and the FTSE All-Share Construction & Materials Index, these being indices of which the Company has been a constituent over the period shown. The graph also shows the value of £100 invested in the FTSE 250 Index (excluding investment trusts), the constituents of which are used for the purposes of the TSR element of the LTIP. In all cases, the other points plotted are the values at intervening financial year ends. 0 £100 £200 £300 £400 £500 £600 £700 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 Morgan Sindall FTSE All-Share Index FTSE 250 Index (excluding investment trusts) FTSE All-Share Construction and Materials Index GBP Value of £100 invested at 31 December 2012 100 200 300 400 500 600 700 Morgan Sindall TSR Morgan Sindall PBTA John Morgan single figure TSR and PBTA indexed to 100 as at 31 December 2012 John Morgan single figure of remuneration (£000) 0 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 2012 0 £500 £1,000 £1,500 £2,000 £2,500 £3,000 £3,500 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 John Morgan Total remuneration £000 507 519 905 1,467 2,447 2,555 2,599 1,095 2,806 2,013 Annual bonus percentage of maximum – – 80 100 100 100 93 – 100 100 Long-term incentive award vesting percentage of maximum share awards n/a – – 62 100 100 100 43 100 100 Long-term incentive award vesting percentage of maximum share options – n/a n/a n/a n/a n/a n/a n/a n/a n/a Notes: The 2021 total remuneration has been revised from last year’s report to reflect the actual share price used for the vesting and the value of dividend equivalent shares awarded under the 2014 LTIP (see page 152) for further information). John Morgan waived his bonus entitlement in 2013. Historical pay vs performance The graph below shows the TSR and PBTA for the Company over the last 10 financial years. The chief executive remuneration table provides a summary of the total remuneration received by the chief executive over the last 10 years, including details of annual bonus payout and long-term incentive award vesting level in each year. The annual bonus payout and long-term incentive award vesting level as a percentage of the maximum opportunity are also shown for each of these years. Governance Financial statements Strategic report 158 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Other disclosures Chief executive pay ratio Financial year Chief executive pay ratio Calculation methodology P25 (lower quartile) P50 (median) P75 (upper quartile) 2022 B 47:1 34:1 20:1 2021 B 60:1 53:1 32:1 2020 B 30:1 22:1 15:1 2019 B 58:1 43:1 27:1 The lower-, median- and upper-quartile employees were determined based on the hourly rate data as at 5 April 2022, collected for the Group’s reporting under the gender pay gap legislation (Option B). The gender pay gap data reviews the pay of all UK employees. This calculation methodology was chosen as the data was readily available from our work in determining the gender pay gap. Furthermore, with our decentralised business model and significant UK workforce, calculating the single figure of remuneration for each employee (Option A) would be prohibitively time-consuming and expensive. The committee has considered the pay data for the three individuals identified and believes that it fairly reflects pay at the relevant quartiles among our UK workforce. The three individuals identified were full-time employees during the year. No adjustments or assumptions were made by the committee, with the total remuneration of these employees calculated in accordance with the methodology used to calculate the single figure of the chief executive for the 2022 financial year. The table below sets out the remuneration details for the individuals identified: Salary Chief executive P25 P50 P75 Basic salary, £k 563 40 50 79 Total annual pay 1 £k 1,351 43 59 99 Total pay 2 £k 2,013 43 59 99 1 Total annual pay includes, where applicable, basic salary, annual bonus, pension, travel or car allowance and the cash value of employee benefits received, such as death in service, private medical, group income protection and employee assistance programme. 2 Total pay includes total annual pay plus the cash value of any long-term incentives received under either the 2014 LTIP or the 2014 SOP. The ratio of 34:1 is 36% lower than the median ratio of 53:1 in 2021. In 2022, the chief executive received a maximum annual bonus and 100% of the long-term incentive awards vested. In 2021, the chief executive received a maximum annual bonus and 100% of the long-term incentive award vested, together with the long-term incentive award benefiting from significant share price growth over its vesting period. None of the median employees in each quartile identified this year received benefits under the Company’s long-term incentive schemes. With a significant proportion of the pay of our chief executive linked to the Company’s performance and share price movements over the longer term, it is expected that the ratio will depend substantially on long-term incentive outcomes each year, and accordingly may fluctuate. The committee has therefore also produced pay ratios for basic salary and total annual pay as shown in the table below. Ratio P25 P50 P75 Basic salary 14:1 11:1 7:1 Total annual pay 1 32:1 23:1 14:1 Total pay 2 47:1 34:1 20:1 1 Total annual pay includes, where applicable, basic salary, annual bonus, pension, travel or car allowance and the cash value of employee benefits received, such as death in service, private medical, group income protection and EAP. 2 Total pay includes total annual pay plus the cash value of any long-term incentives received under either the 2014 LTIP or the 2014 SOP. Relative importance of spend on pay The table below shows pay for all employees compared to other key financial indicators. 2022 2021 Change Employee remuneration £592.4m £543.7m 9% Basic earnings per share (adjusted) 237.9p 226.0p 5% Dividends paid during the year £43.5m £32.3m 35% Employee headcount 1 7,203 6,666 8% 1 Employee headcount is the monthly average number of employees on a full-time equivalent basis. More detail is set out in note 2 to the consolidated financial statements. Shareholding guidelines (audited) Through participation in performance-linked share-based plans, there is strong encouragement for senior executives to build and maintain a significant shareholding in the business. Shareholding guidelines are in place requiring the executive directors to build and maintain a shareholding in the Company equivalent to 200% of base salary. Until this threshold is achieved, there is a requirement for executives to retain no less than 50% of the net of tax value of vested incentive awards. Governance Financial statements Strategic report 159 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Other disclosures Percentage of salary required under shareholding guidelines Percentage of salary held at 31 December 2022 John Morgan 200 9,574 Steve Crummett 200 549 The share price used to value the shares as at 31 December 2022 was £15.30. Percentage change in remuneration levels The table below shows details of the percentage change in base salary, benefits and annual bonus for the chair, the executive and non-executive directors over the last three financial years, compared to the average percentage change for other employees of the Group over the same periods. Percentage change in base salary Percentage change in benefits Percentage change in bonus 2021–22 2020–21 2019–20 2021–22 2020–21 2019–20 2021–22 2020–21 2019–20 Chair 2.8% 7.4% -2.3% n/a n/a n/a n/a n/a n/a Chief executive 3.0% 7.4% -2.1% 4.8% 2.4% 2.6% 3.1% 100% -100% Finance director 3.0% 7.4% -2.2% 4.3% 3.2% -0.2% 3.0% 100% -100% Audit and responsible business committee chair (M Cooper) 2.2% 6.8% -3.7% n/a n/a n/a n/a n/a n/a Remuneration committee chair (T Killen) 2.5% 7.0% -3.4% n/a n/a n/a n/a n/a n/a Senior independent director (D Lowden) 2.5% 7.0% -3.4% n/a n/a n/a n/a n/a n/a J Tippin 1 3.0% 8.5% n/a n/a n/a n/a n/a n/a n/a K Quashie 2 3.0% n/a n/a n/a n/a n/a n/a n/a n/a All employees 1.5% 2.6% 4.8% -2.8% 1.5% 8.0% -5.9% 50.6% -9.1% 1 Jen Tippin joined the Group on 1 March 2020 and a full-time equivalent salary has been used for the 2020–2021 comparison. 2 Kathy Quashie joined the Group on 1 June 2021 and a full-time equivalent salary has been used for comparison purposes. Directors’ interests (audited) The figures below set out the shareholdings beneficially owned by directors and their family interests at 31 December 2022. 31 December 2022 No. of shares 31 December 2021 No. of shares Michael Findlay 4,173 4,173 John Morgan 3,524,060 3,479,537 Steve Crummett 161,307 127,098 Malcolm Cooper 10,000 10,000 Tracey Killen 611 611 David Lowden 4,000 4,000 Jen Tippin 1,000 1,000 Kathy Quashie 450 – There have been no changes in the interests of the directors between 31 December 2022 and 22 February 2023. External appointments At the discretion of the Board, executive directors are allowed to act as non-executive directors of other companies and retain any fees relating to those posts. Neither of the executive directors currently hold external appointments for which they are remunerated. Payments to past directors or for loss of office (audited) No payments were made during the year. Governance Financial statements Strategic report 160 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Base salaries In setting the 2023 base salaries, the committee considered the budgeted level of increases in base salary for senior executives below Board level and the workforce generally, which averaged 6%. The committee determined that the base salaries for John Morgan and Steve Crummett should increase by 5% with effect from 1 January 2023. In confirming the salary increases, the committee took account of the performance of each executive director and their respective responsibilities and the positioning of their current salaries relative to market competitors, as detailed in the chair’s statement above. From 1 January 2023 £ From 1 January 2022 £ Increase John Morgan 591,310 563,150 5% Steve Crummett 471,610 449,150 5% Pension The Company contributes up to 6% of base salary to a personal pension plan and/or as a cash supplement. This is in line with the maximum pension contribution for the employee population. Consistent with all employees participating in the Retirement Plan, relevant executive directors may exchange part of their gross salary and bonus awards in return for pension contributions. Where additional pension contributions are made through the salary exchange process, the Company enhances the contributions by half of the saved employer’s National Insurance contribution. The majority of employees in the Group are entitled to a company pension contribution of up to 6% of basic salary if they contribute 6% themselves. Senior employees within the Group are entitled to a company pension contribution of up to 10% of basic salary. The pension contributions for existing directors will be aligned with those of the majority of employees from 1 January 2023. Annual bonus The maximum annual bonus potential for 2023 will be 125% of base salary with 70% of any bonus earned paid in cash and the remaining 30% deferred in nil-cost share options for three years. To ensure that management is focused on the Group’s financial performance in 2022, 100% of the bonus will continue to be based on a PBTA target range set in relation to the Group budget. The annual bonus, including the deferred shares, will be subject to malus and clawback provisions. The targets for the forthcoming year are set in relation to the Group budget, which is considered commercially sensitive. For 2023, the bonus trigger point for the annual bonus will be 90% and the maximum trigger point will be 110% of budgeted PBTA. Retrospective disclosure of the targets and performance against them will be disclosed in next year’s remuneration report. Long-term incentives The committee intends to make awards to the executive directors under the 2014 LTIP in March 2023. The awards to be granted in 2023 will be up to 150% of base salary. Two thirds of awards (100% of salary) will be based on an EPS performance target with the remaining one third of awards (50% of salary) based on the Company’s TSR performance. Further details on these performance conditions are set out below. Net shares vesting under LTIP awards granted in 2023 will be subject to a mandatory two-year holding period at the end of the vesting period. All awards are subject to malus and clawback provisions. Implementation of the remuneration policy for 2023 Governance Financial statements Strategic report 161 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Implementation of the remuneration policy for 2023 EPS performance condition (two thirds of award) In order to set appropriate EPS targets for the 2023 cycle, the committee considered a number of internal and external reference points, broker forecasts for the Company and sector peers over the next two to three years, and typical growth rates in our sector. For the awards granted in 2023, EPS targets will be based on a point-to-point assessment, with a threshold target of 2025 EPS of 260p and a stretch target of 308p. The committee is satisfied this range is appropriately stretching given forecasts for the sector, and is broadly consistent with the long-term target range of 6%–13% p.a. taking into account the recent volatility in EPS. Vesting of the EPS component will be based on achievement against this range in 2025, and will also be subject to review by the remuneration committee to ensure vesting is commensurate with underlying Company performance, taking into account, for example, imposed tax changes. The vesting range for the EPS targets is shown in the graph below. TSR performance condition (one third of award) TSR targets for 2023 awards will be expressed as an outperformance of median as per the last three cycles. The TSR comparator group will again be based on the constituents of the FTSE 250 Index (excluding investment trusts). Full vesting will require 10% per year outperformance of comparator median, a level which remains broadly equivalent to an upper-quartile level of difficulty. The target range for the TSR performance condition is shown in the graph below. 0% 260p 308p 25% 12.5% 50% 75% 100% 2025 EPS (pence) EPS performance condition % of EPS element of award vesting (two thirds of award) 0% 0% 10% 25% 12.5% 50% 75% 100% TSR % outperformance of FTSE 250 (excl. investment trust) median (per year) TSR performance condition % of TSR element of award vesting (one third of award) The committee has discretion to scale back (potentially to zero) vesting outcomes under the TSR element in the event it considers that financial performance has been unsatisfactory and/or the outcome has been distorted due to the TSR for the Company or any comparator company being considered abnormal. Governance Financial statements Strategic report 162 Morgan Sindall Group plc Annual Report 2022 DIRECTORS’ REMUNERATION REPORT continued Implementation of the remuneration policy for 2023 Fees for the non-executive directors The committee determined that the chair’s fee for 2023 be increased by 5%, and the Board deemed that the base fee for non-executive directors should also be increased by 5% in line with the increase for wider employees across the Group. The committee chair and senior independent director fees were not increased in 2022; however, following a review, the Board agreed that these fees would also be increased in 2023 by 5% which the Board deemed appropriate to reflect the increasing complexity and time commitment required of these roles. Accordingly, the annual fees from 1 January 2023 are as follows: 2023 £ 2022 £ Increase % Chair 198,570 189,110 5% Non-executive directors Base fee 54,025 51,450 5% Additional fees: Audit committee chair 10,500 10,000 5% Responsible business committee chair 10,500 10,000 5% Remuneration committee chair 10,500 10,000 5% Senior independent director 10,500 10,000 5% Non-executive directors do not receive pension contributions, private medical insurance, group income protection insurance or life assurance and do not participate in any short-term or long-term incentive schemes. This report was approved by the Board and signed on its behalf by: Tracey Killen Chair of the remuneration committee 22 February 2023 Governance Financial statements Strategic report 163 Morgan Sindall Group plc Annual Report 2022 The directors have pleasure in submitting the Group’s annual report, together with the consolidated financial statements of the Group for the year ended 31 December 2022. The strategic report is presented on the inside front cover to page 98 (inclusive). The directors’ report required under the Companies Act 2006 (‘the Act’) comprises this report (pages 64 to 67), the directors’ and corporate governance report (pages 108 to 133) and the remuneration report (pages 134 to 163), together with explanatory notes incorporated by reference. The Board has chosen, in accordance with section 414C (11) of the Act, to include in the strategic report the following information that it considers to be of strategic importance that would otherwise be required to be disclosed in the directors’ report: an explanation of the steps the directors have taken to foster the Company’s business relationships with suppliers, customers and others; employment policies, employee consultation and involvement; disclosures concerning employment of disabled persons; additional details of the Group’s approach to diversity and inclusion, and environmental, social and governance disclosures; disclosures concerning GHG emissions, energy consumption, energy-efficiency action and an intensity ratio appropriate for our business; the likely future developments in the business of the Group; detail on principal risks; and details of research and development activities. The management report as required by the FCA’s Disclosure Guidance and Transparency Rules (Rule 4.1) comprises the strategic report which includes the principal risks to our business. There were no significant events since the balance sheet date. The Group does not operate any branches outside of the United Kingdom. The table below shows the location in the annual report of information required to be disclosed under Rule 9.8.4 R of the Listing Rules (LR): LR Relevant information Page 9.8.4 (4) Long-term incentive schemes 161 9.8.4 (12) Dividend waiver by Employee Benefit Trust 166 9.8.4 (13) Shareholder waiver of future dividends 166 Directors Biographical details are shown earlier in the directors’ and corporate governance report. The directors of the Company who served during the year are shown on page 147 in the remuneration report. Further details of the service agreements and remuneration of the executive directors, letters of appointment and fees of the non-executive directors, and their interests in shares of the Company are also given in the remuneration report. The rules regarding the appointment and removal of directors are contained in the Company’s Articles, the Code and the Act. The Board may appoint a director, either to fill a vacancy or as an addition to the existing Board, so long as the total number of directors does not exceed the limit provided in the Articles. At every AGM all the directors at the date of the notice convening the AGM must retire and offer themselves for re-election. All the directors proposed for re-election at the 2023 AGM held office throughout the year. Annual general meeting The AGM of the Company will be held on 4 May 2023 at 10.00am at the offices of Slaughter and May, One Bunhill Row, London, EC1Y 8YY. The Notice of Meeting is available to view on the Company’s website in the investors section at morgansindall.com. Powers of directors Subject to the Articles, the Act and any directions given by the Company by special resolution, the business of the Company will be managed by the Board who may exercise all the powers of the Company, whether relating to the management of the business or not. In particular, the Board may exercise all the powers of the Company to borrow money, to mortgage or charge any of its undertakings, property, assets (present and future) and uncalled capital, to issue debentures and other securities, and to give security for any debt, liability or obligation of the Company or of any third party. OTHER STATUTORY INFORMATION Governance Financial statements Strategic report 164 Morgan Sindall Group plc Annual Report 2022 OTHER STATUTORY INFORMATION continued Directors’ indemnities The Articles entitle the directors of the Company to be indemnified, to the extent permitted by the Act and any other applicable legislation, out of the assets of the Company in the event that they suffer any loss or incur any liability in connection with the execution of their duties as directors. Neither the indemnity nor any applicable insurance provides cover in the event that a director (or officer or company secretary as the case may be) is proved to have acted fraudulently or dishonestly. In addition, and in common with many other companies, the Company had during the year and continues to have in place appropriate directors’ and officers’ liability insurance in favour of its directors and other officers in respect of certain losses or liability to which they may be exposed due to their office. The Company has also indemnified each Board director and certain directors of its Group companies to the extent permitted by law against any liability incurred in relation to acts or omissions arising in the ordinary course of their duties. The indemnity arrangements are categorised as qualifying third-party indemnity provisions under the Act and will continue in force for the purposes of the Act and for the benefit of directors (or officers or company secretary as the case may be) on an ongoing basis. The Company also had and continues to have in place a pension trustee liability insurance policy in favour of the trustees of The Morgan Sindall Retirement Savings Plan in respect of certain losses or liabilities to which they may be exposed due to their office. This constitutes a ‘qualifying pension scheme indemnity provision’ for the purposes of the Act. Articles of association The Company’s constitution, known as ‘the Articles’, is essentially a contract between the Company and its shareholders, governing many aspects of the management of the Company. The Articles may be amended in accordance with the provisions of the Act by way of special resolution by the Company’s shareholders. No changes to the Articles are being proposed at this year’s AGM. Capital structure During the year, 975,731 ordinary shares were allotted to satisfy amounts under the Group’s Savings-Related Share Option Plan. As at 31 December 2022, the issued share capital totalled 47,350,604 ordinary shares of 5p each. Further details of the issued share capital are shown in note 23 to the consolidated financial statements. Power to issue and allot shares At each AGM, the Board seeks authorisation from its shareholders to allot shares. The directors were granted authority at the AGM on 5 May 2022 to allot relevant securities up to an aggregate nominal amount of £772,965.60. That authority will apply until the conclusion of this year’s AGM or close of business on 5 August 2023, whichever is the earlier, and a resolution to renew the authority will be proposed at this year’s AGM, as explained further in the Notice of Meeting to shareholders accompanying this annual report. Special resolutions will also be proposed to renew the directors’ power to make non-pre-emptive issues for cash, as explained in the Notice of Meeting to the shareholders accompanying this annual report. The Board confirms that the Company has not used this authority in the last three years and there are no immediate plans to make use of this provision. Rights and obligations attaching to shares Subject to applicable statutes, shares may be issued with such rights and restrictions as the Company may by ordinary resolution decide or (if there is no such resolution or so far as it does not make specific provision) as the Board may decide as set out in the Company’s Articles. Subject to the Articles, the Act and other shareholders’ rights, unissued shares are at the disposal of the Board. Subject to the Act, if at any time the share capital of the Company is divided into different classes of shares, the rights attached to any class of shares may be varied with the written consent of the holders of not less than 75% in nominal value of the issued shares of that class (calculated excluding any shares held as treasury shares), or with the sanction of a special resolution passed at a separate general meeting of the holders of those shares. The rights conferred upon the holders of any shares shall not, unless otherwise expressly provided in the rights attaching to those shares, be deemed to be varied by the creation or issue of further shares ranking pari passu with them. Governance Financial statements Strategic report 165 Morgan Sindall Group plc Annual Report 2022 Voting Subject to any other provisions of the Articles, every member present in person or by proxy at a general meeting has, upon a show of hands, one vote and, upon a poll, one vote for every share held by them. In the case of joint holders of a share, the vote of the senior holder who tenders a vote, whether in person or by proxy, shall be accepted to the exclusion of the votes of the other joint holders and, for this purpose, seniority shall be determined by the order in which the names stand in the register of members in respect of the joint holding (the first-named being the most senior). No member shall be entitled to vote at any general meeting in respect of any share held by them if any call or other sum then payable by them in respect of that share remains unpaid or if a member has been served with a restriction notice (as defined in the Articles) after failure to provide the Company with information concerning interests in those shares required to be provided under the Act. No person has any special rights of control over the Company’s share capital and the directors are not aware of any agreements between holders of shares which may result in restrictions on voting rights. Restrictions on transfer of shares There are no restrictions on the transfer of securities in the Company, except: that certain restrictions may, from time to time, be imposed by laws and regulations (for example, insider trading laws); and pursuant to the Listing Rules of the FCA whereby certain employees of the Company require its approval to deal in the Company’s shares. The Company is not aware of any agreements between holders of securities that may result in restrictions on the transfer of securities or voting rights. Purchase of own shares At the AGM on 5 May 2022, a resolution was passed giving the directors authority to make market purchases of Company shares up to 4,637,794 shares of 5p each at a maximum price based on the market price of a share at the relevant time, as set out in the resolution. No purchases of shares were made during the year pursuant to this authority. The authority expires on the date of this year’s AGM or close of business on 5 August 2023, whichever is earlier. A resolution to renew this authority will be proposed at this year’s AGM, as explained further in the Notice of Meeting to shareholders accompanying this annual report. Dividends and distributions The Company may, by ordinary resolution, from time to time, declare dividends not exceeding the amount recommended by the Board. Subject to the Act, the Board may pay interim dividends, and also any fixed-rate dividend, whenever the financial position of the Company, in the opinion of the Board, having reviewed the level of distributable reserves, justifies its payment. The Company’s capital allocation framework is designed to balance the needs of all our stakeholders while enhancing the Group’s market competitiveness and capabilities and maintain our financial strength. This framework includes our expectation that dividend cover will be in the range of 2.0 times to 2.5 times on an annual basis. An interim dividend of 33p per share was paid on 26 October 2022 and the directors recommend a final dividend of 68p, making a total for the year of 101.0p. This represents dividend cover of 2.36 times . Further details can be found in note 8 to the consolidated financial statements on page 202. Subject to shareholder approval at the 2023 AGM, the final dividend will be paid on 18 May 2023 to shareholders on the register at close of business on 28 April 2023. The Board may withhold payment of all or any part of any dividends or other monies payable in respect of the Company’s shares from a person with a 0.25% interest if such a person has been served with a restriction notice (as defined in the Articles) after failure to provide the Company with information concerning interests in those shares required to be provided under the Act. Other than as referred to under Morgan Sindall Group Employee Benefit Trust below, during the year there were no arrangements under which a shareholder has waived or agreed to waive any dividends nor any agreement by a shareholder to waive future dividends. Morgan Sindall Group Employee Benefit Trust Zedra Trust Company (Guernsey) Limited, as Trustee of the Trust, holds shares on trust for the benefit of our employees and former employees of the Group and their dependants that have not been exercised or vested. The voting rights in relation to these shares are exercised by the Trustee. The Trustee may vote or abstain from voting with the shares or accept or reject any offer relating to those shares, in any way they see fit, without incurring any liability and without being required to give reasons for their decision. The terms of the Trust also provide that any dividends payable on the shares held by the Trust are waived unless and to the extent otherwise directed by the Company from time to time. The Trust waived its right to the 2021 final and 2022 interim dividend paid during 2022. Details of the shares so held may be found in the consolidated financial statements on page 187. OTHER STATUTORY INFORMATION continued Governance Financial statements Strategic report 166 Morgan Sindall Group plc Annual Report 2022 OTHER STATUTORY INFORMATION continued Substantial shareholdings As at 31 December 2022 the following information has been disclosed to the Company under the FCA’s Disclosure Guidance and Transparency Rules (DTR 5), in respect of notifiable interests in the voting rights in the Company’s issued share capital: Name of holder Total voting rights 1 % of total voting rights 2 Direct or indirect holding abrdn plc 4,635,152 9.99 Indirect Numis Nominees (Client) Limited
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