AI Terminal

MODULE: AI_ANALYST
Interactive Q&A, Risk Assessment, Summarization
MODULE: DATA_EXTRACT
Excel Export, XBRL Parsing, Table Digitization
MODULE: PEER_COMP
Sector Benchmarking, Sentiment Analysis
SYSTEM ACCESS LOCKED
Authenticate / Register Log In

Uniqa Insurance Group AG

Governance Information Apr 11, 2019

764_10-k_2019-04-11_95442cf3-a967-41a2-87b2-298a5daea67b.pdf

Governance Information

Open in Viewer

Opens in native device viewer

At the forefront.

Annual Financial Report 2018 according to section 124(1) of the Austrian Stock Exchange Act UNIQA Insurance Group AG

Contents

Consolidated Corporate Governance Report 4
Report of the Supervisory Board 16
Group Management Report 22
Consolidated Financial Statements 42
Segment Reporting 51
Notes to the Consolidated Financial Statements 62
Risk Report 120
Approval for publication 137
Declaration of the legal representatives 138
Audit Opinion 139

Consolidated Corporate Governance Report

UNIQA has been committed to compliance with the Austrian Code of Corporate Governance since 2004 and publishes the declaration of conformity both in the Group report and on www.uniqagroup.com in the Investor Relations section. The Austrian Code of Corporate Governance is also publicly available at www.uniqagroup.com and www.corporate-governance.at.

The Corporate Governance Report and the Consolidated Corporate Governance Report of UNIQA Insurance Group AG are summarised in this report in accordance with Section 267b in conjunction with Section 251(3) of the Austrian Commercial Code.

Implementation and compliance with the individual rules in the Austrian Code of Corporate Governance, with the exception of Rules 77 to 83, are evaluated annually by PwC Wirtschaftsprüfung GmbH. Rules 77 to 83 of the Austrian Code of Corporate Governance are evaluated by the law firm Schönherr Rechtsanwälte GmbH. The evaluation is carried out based mainly on the questionnaire for the evaluation of compliance with the Code that is published by the Austrian Working Group for Corporate Governance. The reports on the external evaluation in accordance with Rule 62 of the Austrian Code of Corporate Governance can also be found at www.uniqagroup.com.

UNIQA also declares its continued willingness to comply with the Austrian Code of Corporate Governance as currently amended. However, UNIQA deviates from the provisions of the Code as amended with regard to the following C rules (comply or explain rules), and the explanations are set out below.

Rule 49 of the Austrian Code of Corporate Governance

Due to the growth of UNIQA's shareholder structure and the special nature of the insurance business with regard to the investment of assets, there are a number of contracts with individual members of the Supervisory Boards of related companies in which these Supervisory Board members discharge duties as members of governing bodies. If such contracts require approval by the Supervisory Board in accordance with Section 95(5)(12) of the Austrian Stock Corporation Act (Rule 48 of the Austrian Code of Corporate Governance), the details of these contracts cannot be made public for reasons of company policy and competition law. All transactions are in any case entered into and processed on an arm's length basis.

Members of the Management Board

Name Responsible for Supervisory Board appointments or
comparable functions in other domestic
and foreign companies not included in the
consolidated financial statements
Andreas Brandstetter, Chief Executive
and Investment Officer (CEO/CIO)
* 1969, appointed 1 January 2002
until 30 June 2020
Innovation, Investor Relations,
Digital Services/Digital Data Management,
Group Communication, Group Marketing,
Group Human Resources, Group Internal Audit,
Group Asset Management, Group General
Secretary
Member of the Supervisory Board of
STRABAG SE, Villach (since 25 May 2018)
Erik Leyers, Chief Operating Officer (COO)
* 1969, appointed 1 June 2016 until 30 June 2020
Strategic Business Organisation, Group IT, OPEX
(Operational Excellence), Group Service Center
Slovakia
Member of the Supervisory Board of Raiffeisen
Informatik GmbH, Vienna
Kurt Svoboda, Chief Financial and Risk Officer
(CFO/CRO)
* 1967, appointed 1 July 2011 until 30 June 2020
Group Finance, Group Controlling,
Group Actuarial and Risk Management,
Group Reinsurance, Regulatory & Public Affairs,
Legal & Compliance, Group Internal Audit
Member of the Supervisory Board of CEESEG
Aktiengesellschaft, Vienna (since 15 June 2018)
Member of the Supervisory Board of
Wiener Börse AG, Vienna (since 15 June 2018)

The work of the Management Board

The work of the members of the Management Board of UNIQA Insurance Group AG is regulated by the rules of procedure. The division of the business responsibilities as decided by the entire Management Board is approved by the Supervisory Board. The rules of procedure govern the obligations of the members of the Management Board to provide the Supervisory Board and each other with information and approve each other's activities. The rules of procedure also specify a list of activities that require consent from the Supervisory Board. The Management Board generally holds meetings every two weeks in which the members of the Management Board report on the current course of business, determine what steps should be taken and make strategic corporate decisions. The meetings of the Management Boards for UNIQA Österreich Versicherungen AG and UNIQA International AG are usually scheduled in between the meetings of UNIQA Insurance Group AG. In addition, there is a continuous exchange of information between the members of the Management Board regarding relevant activities and events.

The Management Board of UNIQA Insurance Group AG meets, whenever possible, every 14 days as a Group Executive Board together with the respective chairmen of the Management Boards of UNIQA Österreich Versicherungen AG (acting concurrently as CFO/CRO of UNIQA Insurance Group AG) and UNIQA International AG, along with the member of the Management Board of UNIQA Österreich Versicherungen AG responsible for Raiffeisen Austria bank sales and, until 31 January 2019, with Mark-Alexander Bockelmann, member of the Management Board of UNIQA Österreich Versicherungen AG and UNIQA International AG responsible for digitalisation, each of whom has an advisory vote.

Number of UNIQA shares held

25,219 shares

4,590 shares

14,597 shares

as at 31 December 2018:

as at 31 December 2018:

as at 31 December 2018:

Chairman of the Supervisory Board of SIGAL UNIQA Group AUSTRIA sh.a., Tirana Chairman of the Supervisory Board of SIGAL Life UNIQA Group AUSTRIA sh.a., Tirana

Member of the Management Board of UNIQA Österreich Versicherungen AG, Vienna

Member of the Executive Management of UNIQA internationale Beteiligungs-Verwaltungs GmbH, Vienna

Member of the Executive Management of UNIQA internationale Beteiligungs-Verwaltungs GmbH, Vienna Member of the Supervisory Board of PremiQaMed Holding GmbH, Vienna (until 10 February 2018)

Member of the Supervisory Board of UNIQA Towarzystwo Ubezpieczen´ S.A., Lodz (until 30 April 2018) Member of the Supervisory Board of UNIQA Towarzystwo Ubezpieczen´ na Z˙ ycie S.A., Lodz (until 30 April 2018)

Member of the Supervisory Board of UNIQA Insurance Company, Private Joint Stock Company, Kiev (until 24 April 2018) Member of the Supervisory Board of UNIQA Life Insurance Company, Private Joint Stock Company, Kiev (until 24 April 2018)

Chairman of the Supervisory Board of UNIQA Group Service Center Slovakia, spol. s r.o., Nitra

Chairman of the Management Board of UNIQA Österreich Versicherungen AG, Vienna

Member of the Supervisory Board of UNIQA poist'ovnˇa a.s., Bratislava (until 6 March 2018)

Member of the Supervisory Board of UNIQA Biztosító Zrt., Budapest (until 19 July 2018) Member of the Supervisory Board of UNIQA pojišt'ovna, a.s., Prague (until 28 February 2018)

Member of the Supervisory Board of UNIQA Asigurari S.A., Bucharest Member of the Supervisory Board of UNIQA Asigurari de Viata S.A., Bucharest Member of the Supervisory Board of UNIQA Towarzystwo Ubezpieczen´ S.A., Lodz

Member of the Supervisory Board of UNIQA Asigurari S.A., Bucharest Member of the Supervisory Board of UNIQA Asigurari de Viata S.A., Bucharest

Chairman of the Board of Directors of UNIQA Versicherung AG, Vaduz Vice President of the Board of Directors of UNIQA Re AG, Zurich

The Management Board informs the Supervisory Board at regular intervals, in a timely and comprehensive manner, about all relevant questions of business development, including the risk situation and the risk management of the Group. In addition, the Chairman of the Supervisory Board is in regular contact with the CEO to discuss the company's strategy, business performance and risk management.

Management and monitoring functions in significant subsidiaries Number of UNIQA
shares held
Chairman of the Supervisory Board of SIGAL UNIQA Group AUSTRIA sh.a., Tirana
Chairman of the Supervisory Board of SIGAL Life UNIQA Group AUSTRIA sh.a., Tirana
President of the Board of Directors of UNIQA Re AG, Zurich
as at 31 December 2018:
25,219 shares
Member of the Management Board of UNIQA Österreich Versicherungen AG, Vienna
Member of the Management Board of UNIQA International AG, Vienna
Member of the Executive Management of UNIQA internationale Beteiligungs-Verwaltungs GmbH, Vienna
Member of the Supervisory Board of UNIQA Asigurari S.A., Bucharest
Member of the Supervisory Board of UNIQA Asigurari de Viata S.A., Bucharest
Member of the Supervisory Board of UNIQA Towarzystwo Ubezpieczen´ S.A., Lodz
Member of the Supervisory Board of UNIQA Biztosító Zrt., Budapest
Member of the Supervisory Board of UNIQA pojišt'ovna, a.s., Prague
Chairman of the Supervisory Board of UNIQA Group Service Center Slovakia, spol. s r.o., Nitra
Chairman of the Supervisory Board of sTech d.o.o., Belgrade
as at 31 December 2018:
4,590 shares
Chairman of the Management Board of UNIQA Österreich Versicherungen AG, Vienna
Member of the Management Board of UNIQA International AG, Vienna
Member of the Executive Management of UNIQA internationale Beteiligungs-Verwaltungs GmbH, Vienna
Member of the Supervisory Board of PremiQaMed Holding GmbH, Vienna (until 10 February 2018)
Member of the Supervisory Board of UNIQA Asigurari S.A., Bucharest
Member of the Supervisory Board of UNIQA Asigurari de Viata S.A., Bucharest
Member of the Supervisory Board of UNIQA Towarzystwo Ubezpieczen´ S.A., Lodz (until 30 April 2018)
Member of the Supervisory Board of UNIQA Towarzystwo Ubezpieczen´ na Z˙ ycie S.A., Lodz (until 30 April 2018)
Member of the Supervisory Board of UNIQA poist'ovnˇa a.s., Bratislava (until 6 March 2018)
Member of the Supervisory Board of UNIQA Insurance Company, Private Joint Stock Company, Kiev (until 24 April 2018)
Member of the Supervisory Board of UNIQA Life Insurance Company, Private Joint Stock Company, Kiev (until 24 April 2018)
Member of the Supervisory Board of UNIQA Biztosító Zrt., Budapest (until 19 July 2018)
Member of the Supervisory Board of UNIQA pojišt'ovna, a.s., Prague (until 28 February 2018)
Chairman of the Board of Directors of UNIQA Versicherung AG, Vaduz
as at 31 December 2018:
14,597 shares

Vice President of the Board of Directors of UNIQA Re AG, Zurich

Name Responsible for

Innovation, Investor Relations,

Group Finance, Group Controlling, Group Actuarial and Risk Management, Group Reinsurance, Regulatory & Public Affairs, Legal & Compliance, Group Internal Audit

Secretary

Slovakia

Digital Services/Digital Data Management, Group Communication, Group Marketing, Group Human Resources, Group Internal Audit, Group Asset Management, Group General

Strategic Business Organisation, Group IT, OPEX (Operational Excellence), Group Service Center

Andreas Brandstetter, Chief Executive and Investment Officer (CEO/CIO) * 1969, appointed 1 January 2002

Erik Leyers, Chief Operating Officer (COO) * 1969, appointed 1 June 2016 until 30 June 2020

Kurt Svoboda, Chief Financial and Risk Officer

* 1967, appointed 1 July 2011 until 30 June 2020

until 30 June 2020

(CFO/CRO)

Supervisory Board appointments or comparable functions in other domestic and foreign companies not included in the

Members of the Supervisory Board

Name Supervisory Board appointments in domestic
and foreign listed companies
Management and
monitoring tasks in
significant subsidiaries
Number of UNIQA
shares held
Walter Rothensteiner, Chairman
* 1953, appointed 3 July 1995
until the 20th AGM (2019)
Christian Kuhn, 1st Vice Chairman
* 1954, appointed 15 May 2006
until the 20th AGM (2019)
Erwin Hameseder, 2nd Vice Chairman
* 1956, appointed 21 May 2007
until the 20th AGM (2019)
Chairman of the Supervisory Board of
Raiffeisen Bank International AG, Vienna
Chairman of the Supervisory Board of AGRANA
Beteiligungs-Aktiengesellschaft, Vienna
Vice Chairman of the Supervisory
Board of STRABAG SE, Villach
2nd Vice Chairman of the Supervisory
Board of Südzucker AG, Mannheim
Burkhard Gantenbein (since 28 May 2018),
3rd Vice Chairman
* 1963, appointed 29 May 2017
until the 20th AGM (2019)
Member of the
Supervisory Board
of UNIQA Österreich
Versicherungen AG,
Vienna
Member of the
Supervisory Board of
UNIQA International AG,
Vienna
as at 31 December
2018: 10,250 shares
Eduard Lechner (until 28 May 2018),
3rd Vice Chairman
* 1956, appointed 25 May 2009 until 28 May 2018
Markus Andréewitch, Member
* 1955, appointed 26 May 2014
until the 20th AGM (2019)
Klemens Breuer (until 28 May 2018), Member
* 1967, appointed 29 May 2017 until 28 May 2018
Marie-Valerie Brunner (since 28 May 2018),
Member
* 1967, appointed 28 May 2018
until the 20th AGM (2019)
as at 31 December
2018: 1,750 shares
Elgar Fleisch (since 28 May 2018), Member
* 1968, appointed 28 May 2018
until the 20th AGM (2019)
Burkhard Gantenbein (until 28 May 2018),
Member
* 1963, appointed 29 May 2017
until the 20th AGM (2019)
Member of the
Supervisory Board
of UNIQA Österreich
Versicherungen AG,
Vienna
Member of the
Supervisory Board of
UNIQA International AG,
Vienna
as at 31 December
2018: 10,250 shares
Jutta Kath, Member
* 1960, appointed 30 May 2016
until the 20th AGM (2019)
Member of the
Board of Directors of
UNIQA Re AG, Zurich
Rudolf Könighofer, Member
* 1962, appointed 30 May 2016
until the 20th AGM (2019)
Member of the Supervisory Board of Raiffeisen
International AG, Vienna
Kory Sorenson, Member
* 1968, appointed 26 May 2014
until the 20th AGM (2019)
Member of the Board of Directors of SCOR SE,
Paris
Member of the Board of Directors of Phoenix
Group Holdings, Cayman Islands
Member of the Board of Directors of Pernod
Ricard, Paris
Member of the Board of Directors of Prometic
Life Sciences Inc., Québec (since 9 May 2018)
as at 31 December
2018: 10,000 shares

Delegated by the Central Works Council

Peter Gattinger
* 1976, from 10 April 2013 to 26 May 2015
and since 30 May 2016
Heinrich Kames as at 31 December
* 1962, since 10 April 2013 2018: 56 shares
Harald Kindermann as at 31 December
* 1969, since 26 May 2015 2018: 750 shares
Franz-Michael Koller as at 31 December
* 1956, since 17 September 1999 2018: 912 shares
Friedrich Lehner
* 1952, from 31 May 2000 to 1 September 2008
and since 15 April 2009
as at 31 December
2018: 1,162 shares

Committees of the Supervisory Board

Committee Chairman Vice Chairman Members Delegated by the
Central Works Council
Committee for Board Affairs Walter
Rothensteiner
Christian Kuhn Burkhard Gantenbein (since 28 May 2018),
Erwin Hameseder,
Eduard Lechner (until 28 May 2018)
Working Committee Walter
Rothensteiner
Christian Kuhn Klemens Breuer (until 28 May 2018),
Marie-Valerie Brunner (since 28 May 2018),
Elgar Fleisch (since 28 May 2018),
Burkhard Gantenbein, Erwin Hameseder,
Eduard Lechner (until 28 May 2018)
Peter Gattinger, Heinrich Kames,
Franz-Michael Koller
Audit Committee Walter
Rothensteiner
Christian Kuhn Burkhard Gantenbein (since 28 May 2018),
Erwin Hameseder, Jutta Kath,
Eduard Lechner (until 28 May 2018),
Kory Sorenson
Peter Gattinger, Heinrich Kames,
Franz-Michael Koller
Investment Committee Kory Sorenson
(since 28 May 2018),
Klemens Breuer
(until 28 May 2018)
Christian Kuhn Marie-Valerie Brunner (since 28 May 2018),
Burkhard Gantenbein (since 28 May 2018),
Jutta Kath, Rudolf Könighofer,
Eduard Lechner (until 28 May 2018),
Kory Sorenson (until 28 May 2018)
Peter Gattinger, Heinrich Kames,
Franz-Michael Koller
IT Committee Markus
Andréewitch
Jutta Kath Elgar Fleisch (since 28 May 2018),
Rudolf Könighofer
Heinrich Kames,
Franz-Michael Koller

The work of the Supervisory Board and its committees

The Supervisory Board advises the Management Board in its strategic planning and projects. It decides on the matters assigned to it by law, the Articles of Association and its rules of procedure. The Supervisory Board is responsible for supervising the management of the company by the Management Board. It is comprised of ten shareholder representatives and five employee representatives and it convened for six meetings in 2018. One decision was made by way of circular resolution.

A Committee for Board Affairs has been appointed to handle the relationship between the company and the members of its Management Board relating to employment and salary; this committee also acts as the Nominating and Remuneration Committee. The Committee for Board Affairs dealt with legal employment formalities concerning the members of the Management Board and with questions relating to remuneration policy and succession planning at its four meetings in 2018.

The Working Committee of the Supervisory Board is called upon to make decisions only if the urgency of the matter means that the decision cannot wait until the next meeting of the Supervisory Board. It is the Chairman's responsibility to assess the urgency of the matter. The resolutions passed must be reported in the next meeting of the Supervisory Board. Generally, the Working Committee can make decisions on any issue that is the responsibility of the Supervisory Board, but this does not include issues of particular importance or matters that must be decided upon by the full Supervisory Board by law. The Working Committee did not convene for any meetings in 2018. Three decisions were made by way of circular resolution.

The Audit Committee of the Supervisory Board performs the duties assigned to it by law. The Audit Committee convened for three meetings, which were also attended by the auditor of the (consolidated) financial statements. The meetings dealt with all the documents relating to the financial statements, the Corporate Governance Report and the appropriation of profit proposed by the Management Board (each for the 2017 financial year). Furthermore, the audit of the 2018 financial statements of the companies of the consolidated group was planned, and the auditor reported on the results of preliminary audits. Discussions were held on the strategic focus of the audit work and the Committee's working

methods in view of new legal requirements. In particular, the Audit Committee received quarterly reports from Internal Auditing concerning audit areas and material findings based on the audits conducted.

The Investment Committee advises the Management Board with regard to its investment policy; it has no decision-making authority. The Investment Committee held four meetings during which the members discussed the capital investment strategy, questions concerning capital structure and the focus of risk management and asset liability management.

Over the course of four meetings, IT Committee dealt with the ongoing monitoring of the progress of the project implementing UNIQA Insurance Platform (new IT core system), especially in relation to compliance with the financial framework.

The chairmen of the respective committees informed the entire Supervisory Board about the meetings and their committees' work.

For information concerning the activities of the Supervisory Board and its committees, please also refer to the details in the Report of the Supervisory Board.

Independence of the Supervisory Board

All members of the Supervisory Board elected during the Annual General Meeting have declared their independence under Rule 53 of the Austrian Code of Corporate Governance. Both Kory Sorenson and Jutta Kath also satisfy the criteria of Rule 54 of the Austrian Code of Corporate Governance.

A Supervisory Board member is considered independent if he or she is not in any business or personal relationship with the company or its Management Board that represents a material conflict of interest and is therefore capable of influencing the behaviour of the member concerned.

UNIQA has established the following additional criteria for determining the independence of a Supervisory Board member:

The Supervisory Board member should not have been a member of the Management Board or a senior executive of the company or a subsidiary of the company in the past five years.

  • The Supervisory Board member should not maintain or have maintained within the last year any business relationship with the company or a subsidiary of the company that is material for the Supervisory Board member concerned. This also applies to business relationships with companies in which the Supervisory Board member has a significant economic interest, but does not apply to functions performed on decision-making bodies in the Group.
  • The Supervisory Board member should not have been an auditor of the company or a shareholder or salaried employee of the auditing company within the last three years.
  • The Supervisory Board member should not be a member of the Management Board of another company in which a Management Board member of the company is a member of the other company's Supervisory Board unless one of the companies is a member of the other company's group or holds an investment in the other company.
  • The Supervisory Board member should not be a member of the Supervisory Board for longer than 15 years. This does not apply to Supervisory Board members who are shareholders with a business investment or who are representing the interests of such a shareholder.
  • The Supervisory Board member should not be a close family relative (direct descendant, spouse, life partner, parent, uncle, aunt, sibling, niece or nephew) of a Management Board member or of persons who are in one of the positions described in the above points.

Measures to promote women on the Management Board, the Supervisory Board and in executive positions

UNIQA is convinced that a high degree of diversity can enhance its success on a sustainable basis. Diversity at management levels makes us successful together and has a positive influence on corporate culture. By diversity we mean different nationalities, cultures and a mix of women and men who together contribute to a "diversity of thought".

With Marie-Valerie Brunner, a third female Supervisory Board member was appointed for UNIQA Insurance Group AG in 2018, increasing the proportion of female elected Supervisory Board members to 30 per cent.

Over the course of 2018, the proportion of women on Management Boards and in senior executive positions throughout the Group amounted to 37.1 per cent. The proportion of female managers in top positions in office and field sales in Austria, below the Management Board level, stands at precisely 18.5 per cent, while the proportion of women in Management Board roles in the international area is over 28.6 per cent.

UNIQA organised various group-wide leadership development programmes in 2018 in which also female executives were prepared for future tasks and further career steps. Women make up 26 per cent of the participants in the SHAPE programme for leading managers, and 37 per cent in the NEXT International programme for management talent at the next hierarchical level. In our executive programme for all Austrian managers NEXT AT, the proportion of female participants was 24 per cent in 2018.

Enabling employees to achieve a work-life balance and providing them with easy access to services that make everyday life easier, especially for mothers, are key factors in promoting women. UNIQA has created a comprehensive range of services known as "Freiraum" (Latitude) that addresses these needs. Together with an external partner, the company offers comprehensive childcare services even on "bridge days" (between a public holiday and the weekend). Within the scope of the mental health hotline "Keep Balance", a cooperation with Hilfswerk Austria, completely anonymous advice and support is offered for all professional and personal problems.

UNIQA also relies on flexible working hours. In addition to the long-established option for teleworking, which 14 per cent of employees use in Austria in the administrative departments, "mobile work" was launched at the end of 2018 following corresponding pilot projects. In future, employees will be able to work up to eight days a month from home, on the road or wherever. The aim is to promote the further development of a management style based on trust and performance, to further strengthen employee satisfaction and to increase flexibility in coping with professional challenges. For teleworking, the proportion of women using this form of work amounts to 41 per cent (180 employees) and for mobile work 38 per cent (310 employees).

Diversity concept

A comprehensive diversity concept is currently being developed at UNIQA. After the priority areas had been mapped out in 2018, the concept will now be adopted in the first half of 2019.

Remuneration Report

Remuneration of the Management Board and Supervisory Board

The members of the Management Board of UNIQA Insurance Group AG received remuneration of €3.4 million in 2018.

In € thousand 2018 2017
The remuneration of the members of the Management Board for the
financial year
Fixed remuneration1) 1,612 1,570
Variable remuneration 1,745 1,220
Current remuneration 3,356 2,790
Termination benefit entitlements 0 0
Total 3,356 2,790
of which proportionately recharged to operating subsidiaries 1,663 1,387
Paid to former members of the Management Board and their
surviving dependants
2,492 2,648

1) The fixed salary components include remuneration in kind equivalent to €34,788 (2017: €40,656).

The breakdown of the total Management Board remuneration among the individual members of the Management Board was as follows:

Member of the
Management Board
In € thousand
Fixed
remuneration
Variable
remuneration1)
Multi-year share-based
remuneration2)
Total current
remuneration
Termination
benefit
entitlements
Total for
the year
Andreas Brandstetter 669 478 257 1,404 0 1,404
Erik Leyers 388 359 0 746 0 746
Kurt Svoboda 555 458 193 1,207 0 1,207
Total 2018 1,612 1,295 450 3,356 0 3,356
Total 2017 1,570 1,052 167 2,790 0 2,790

1) The Short-Term Incentive (STI) comprises a variable remuneration component which is paid beginning with the 2017 financial year, partly in

the following year and partly after three years (the "deferred component"). 2) The Long-Term Incentive (LTI) corresponds to a share-based remuneration agreement first introduced in 2013, with the beneficiary entitled to

receive a cash settlement following a four-year term. Details can be found in the notes to the consolidated financial statements.

In the 2018 financial year, the members of the Management Board of UNIQA Insurance Group AG received variable remuneration and multi-year share-based payments amounting to €1.7 million. Payments (STI) in the amount of €0.4 million are expected to be made in subsequent years for the 2017 financial year. For the 2018 financial year, payments (STI) in the amount of €1.6 million are expected to be made in the years 2019 and 2022. As part of the multi-year share-based payment (LTI), payments of €0.5 million were made to the members of the Management Board of UNIQA Insurance Group AG in 2018. For the subsequent years 2019 to 2022, a payment of €2.1 million is expected for the virtual shares allocated up to 31 December 2018.

The members of the Management Board who are also members of the Management Board of UNIQA Österreich Versicherungen AG received variable remuneration of €0.2 million for their work for UNIQA Österreich Versicherungen AG.

In addition to the above-mentioned employee benefits, the following pension fund contributions were made for the existing pension commitments to the members of the Management Board during the financial year. The compensation payments arise if a member of the Management Board steps down before the age of 65 because pension entitlements are generally funded in full until the age of 65 to avoid over-financing.

Pension funds contributions
In € thousand
Current
contributions
Compensations Total for
the year
Andreas Brandstetter 84 0 84
Erik Leyers 105 0 105
Kurt Svoboda 170 0 170
Total 2018 359 0 359
Total 2017 359 0 359

The remuneration paid to the members of the Supervisory Board for their work in the 2017 financial year amounted to €481,875. Provisions of €739,375 have been set aside for the remuneration to be paid for work completed in 2018. In 2018, a total of €67,400 was paid to cover attendance fees and out-of-pocket expenses (2017: €61,400). Given

the raised requirements and the increasing time necessary for activities in the Audit Committee and in the other committees of the Supervisory Board, the remuneration components for committee functions performed have been increased. This explains the rise from €543,275 in 2017 to €806,775 in 2018.

In € thousand 2018 2017
Current financial year (provision) 739 482
Attendance fees and out-of-pocket expenses 67 61
Total 807 543

The breakdown of the total remuneration (including attendance fees and out-of-pocket expenses to employee representatives) paid to the individual members of the Supervisory Board was as follows:

Member of the Supervisory Board
In € thousand 20181) 2017
Walter Rothensteiner 104 74
Christian Kuhn 106 66
Erwin Hameseder 88 60
Eduard Lechner 40 65
Burkhard Gantenbein 84 24
Markus Andréewitch 50 40
Klemens Breuer 26 27
Marie-Valerie Brunner 40 0
Ernst Burger 0 14
Elgar Fleisch 40 0
Jutta Kath 80 50
Rudolf Könighofer 65 44
Johannes Schuster 0 17
Kory Sorenson 65 44
Out-of-pocket expenses to employee representatives 21 21
Total 807 543

1) The Management Board and Supervisory Board intend to propose the remuneration of €739,375 to the 2019 Annual General Meeting for resolution.

Burkhard Gantenbein received Supervisory Board remuneration (including attendance fees) of €18,000 for his activities on the Supervisory Boards of UNIQA Österreich Versicherungen AG and UNIQA International AG

in addition to the Supervisory Board remuneration of UNIQA Insurance Group AG. Besides Supervisory Board remuneration (including attendance fees) from UNIQA Insurance Group AG, Jutta Kath

also received Supervisory Board remuneration of 19,200 Swiss francs for her work on the Supervisory Board of UNIQA Re AG.

Former members of the Supervisory Board did not receive any remuneration.

The disclosures in accordance with Section 239(1) of the Austrian Commercial Code in conjunction with Section 80b of the Austrian Insurance Supervision Act must be included in the notes to the consolidated financial statements for the financial statements to be in accordance with IFRSs and to release the company from the requirement to prepare financial statements in accordance with the Austrian Commercial Code. The disclosures are defined more broadly for the separate financial statements in accordance with the provisions of the Austrian Commercial Code. The separate financial statements include not only the remuneration for the decision-making functions (Management Board) of UNIQA Insurance Group AG, but also the remuneration paid to the Management Boards of the subsidiaries if such remuneration is based on a contract with UNIQA Insurance Group AG.

Principles of profit sharing for the Management Board

A short-term incentive (STI) is offered in which a one-off payment is made based on the relevant earnings situation if the specified individual objectives for the payment of the incentive have been met. The STI comprises a variable remuneration component which is paid beginning with the 2017 financial year, partly in the following year and partly after three years (the "deferred component"). A long-term incentive (LTI) is also provided in parallel as a share-based payment arrangement with cash settlement, and this provides for one-off payments after a period of four years in each case based on virtual investments in UNIQA shares each year and the performance of UNIQA shares, the P&C Net Combined Ratio, and the return on risk capital over the period. Maximum limits are agreed. This LTI is subject to an obligation on the members of the Management Board to make an annual investment in UNIQA shares with a holding period of four years in each case. The system complies with Rule 27 of the Austrian Code of Corporate Governance.

Following the Solvency II requirements for remuneration policy for board members, payment of the STI shall be made in two stages. One part will be paid out directly after the determination of earnings, and the remainder will be allocated. Upon a positive sustainability audit for the vesting period, this amount will be paid out three years later. The

STI is thereby designed to ensure an appropriate balance between fixed and variable remuneration elements.

Principles and requirements for the company pension scheme provided for the Management Board UNIQA has agreed retirement pensions, occupational disability benefits and surviving dependants' pensions for the members of the Management Board. The beneficiaries' actual pension entitlements are a contractual arrangement with Valida Pension AG, which is responsible for managing the pensions. The retirement pension generally becomes due for payment when the beneficiary reaches 65 years of age. The pension entitlement is reduced in the event of an earlier retirement, with the pension eligible for payment once the beneficiary reaches the age of 60 at the earliest. In the case of the occupational disability pension and survivor's benefits, basic amounts are provided as a minimum pension.

The pension fund at Valida Pension AG is funded by UNIQA through ongoing contributions from management board members. Compensation payments to Valida Pension AG are mandatory if members of the Management Board resign before reaching 65 years of age (calculated duration of premium payments to avoid over-financing).

Principles for vested rights and entitlements of the Management Board in the event of termination of their position

Termination payments have been agreed based on the former provisions of the Austrian Salaried Employee Act. These termination payments, which are made if the employment contract of a member of the Management Board is terminated prematurely, comply with the criteria set out in Rule 27a of the Austrian Code of Corporate Governance. The member of the Management Board generally retains his or her pension entitlements if his or her position is terminated, but the entitlements are subject to curtailment rules.

Essential principles of remuneration policy for the companies included in the consolidation (UNIQA Österreich Versicherungen AG, UNIQA International AG and all international insurance subsidiaries)

Bearing in mind the UNIQA business strategy, as well as legal and regulatory requirements, UNIQA's remuneration policy aims to create a direct connection between the company's economic goals and board member remuneration. Thus, in addition to the base salary, there is a performance-based, variable remuneration component (STI) which is regularly compared to the external market. This is a bonus payment that depends on the attainment of agreed qualitative and quantitative objectives in the relevant financial year. An essential criterion for determining and formulating the objectives is that they support UNIQA's Group strategy and are therefore in harmony with the overall strategic orientation. The structure of the total remuneration – the ratio of the basic salary to the variable salary – depends on the respective position. In principle, the variable portion of the total remuneration increases with the size of the area of responsibility. The sustainability of the business activity and its contribution to sustainable corporate growth is an essential component. This is incentivised by delaying the payment of a portion of the STI.

The Solvency II requirements for the remuneration policy for board members are met by the above. Furthermore, the Management Boards of UNIQA Österreich Versicherungen AG and UNIQA International AG (insofar as they do not have a claim as an identical board member of UNIQA Insurance Group AG) are included in the long-term incentive programme described above.

Supervisory Board remuneration

The remuneration paid to the Supervisory Board is approved at the Annual General Meeting as a total amount for the work in the previous financial year. The remuneration applicable to the individual Supervisory Board members is based on their position within the Supervisory Board and the number of committee positions held.

D&O insurance, POSI insurance

UNIQA has taken out directors' & officers' (D&O) insurance and, in connection with the implementation of the re-IPO in 2013, public offering of securities insurance (POSI) for the members of the Management Board, Supervisory Board and senior executives (including Group companies). The costs are borne by UNIQA.

Risk report, directors' dealings

A comprehensive risk report (Rules 69 and 70 of the Austrian Code of Corporate Governance) is included in the notes to the consolidated financial statements. The notifications concerning directors' dealings in the year under review (Rule 73 of the Austrian Code of Corporate Governance) can be found in the Investor Relations section of the Group website at www.uniqagroup.com

External evaluation

Implementation of, and compliance with, the individual rules in the Austrian Code of Corporate Governance were evaluated by PwC Wirtschaftsprüfung GmbH for the 2018 financial year – with the exception of Rules 77 to 83. Rules 77 to 83 of the Austrian Code of Corporate Governance are evaluated by the law firm Schönherr Rechtsanwälte GmbH. The evaluation is carried out based mainly on the questionnaire for the evaluation of compliance with the Code that is published by the Austrian Working Group for Corporate Governance.

The evaluation by PwC Wirtschaftsprüfung GmbH and Schönherr Rechtsanwälte GmbH confirming that UNIQA had complied with the rules of the Austrian Code of Corporate Governance in 2018 – to the extent that these rules were covered by UNIQA's declaration of conformity – will be published simultaneously with the annual financial report for the 2018 financial year. Some of the rules were not applicable to UNIQA in the evaluation period.

Vienna, 22 March 2019

Andreas Brandstetter Chairman of the Management Board

Erik Leyers Member of the Management Board

Kurt Svoboda Member of the Management Board

Report of the Supervisory Board

Ladies and gentlemen, dear shareholders,

The Report of the Supervisory Board for the 2018 financial year is divided into four sections:

1. How we structure our work

The pace and variety of changes that we have seen in many industries over the years has affected the global insurance industry. The consequences for us as members of the Supervisory Board are threefold:

Firstly we supervise management as closely as possible in its implementation of regulatory reforms. Despite the high financial and operational burden, we see seamless implementation of the Insurance Distribution Directive (IDD), the EU General Data Protection Regulation (GDPR) as well as the new accounting regulations IFRS 9/17 applicable from 2022 as an opportunity for necessary further development in the insurance industry. For you as shareholders, for business partners and for customers of insurance companies, this increases the transparency of "your" company, and with that increased transparency comes the possibility of better comparison, at least with other listed financial institutions.

Secondly we make demands on management related to its own further developments in managing the company. This means that in our work with the Management Board we make sure not to regard the sensible new instruments introduced under Solvency II such as ORSA, SFCR and the partial internal model as cumbersome mandatory obligations towards the regulator or as a means of achieving self-optimisation in accounting, but rather as a strategic cockpit for comprehensive, economically sustainable further development of the company. This also requires that we as members of the Supervisory Board have far more detailed knowledge than in the past.

Thirdly we encourage and coach the management in its balancing act between optimising the existing business model and orchestrating sensible investments for the future that may sometimes be disruptive. We encourage the Management Board in its leadership strategy to focus more heavily than it previously has on attracting new talent to our company based on conscious diversity, and then to promote these individuals within the company in a targeted manner. We actively support the Management Board in its task of promoting a new, well-educated and well-versed generation of managers for the next strategic phase of the company beginning in mid-2020, while consciously working to improve the level of diversity.

Overall, for us as a Supervisory Board these three initial points mean speeding up the development of our own qualifications, particularly through in-depth training. We paid particular attention to this in 2018 and will also focus on doing this consistently going forward. The Supervisory Board must have knowledge of global developments in the industry, projects relevant to regulation, capital markets, changes in customer expectations as well as digitalisation and disruptive competition from tech giants and platform companies. Having a higher number of women on the Supervisory Board is also a natural concern for us and will also be implemented by us with equal consistency over the next few years along with accelerated internationality.

Rapid changes in the industry place increased demands on the Supervisory Board's time. We are constantly learning and aim to optimise our cooperation with management and with the statutory auditor continuously in order to act as efficiently and prudently as possible.

2. The most important features of 2018

The capital markets were firmly in the grip of geopolitical events and central banks in 2018. Although it had long been announced and was no surprise to market participants, the end of the ECB's expansionary monetary policy resulted in increased nervousness and therefore volatility in the financial markets. Accompanied by the global political dimension of an ever-escalating trade war between the USA and China, equities and various other investment categories fell sharply around the world. Only long-term high-quality interest-bearing securities managed to counter this trend. Returns on these securities that had been considered safe havens fell back to 2017 levels.

By contrast, economic growth in UNIQA's core markets was consistently positive, supporting our changes in premiums.

Despite these partly opposing influences, UNIQA managed to take further steps as planned in implementing the long-term strategic programme UNIQA 2.0 (2011 to 2020).

I would like to highlight three points here:

  • The investment programme decided on at the start of 2016, the redesign of the business model associated with it, and the required update to the IT systems were all advanced further. The first products in the life insurance sector are already being processed via the new IT core system.
  • The Group also continued to concentrate on the insurance business as a direct insurer in Austria and in Central and Eastern Europe. In particular, the steady improvement in the combined ratio as a measure of profitability in the core underwriting business is key. Further improvements were successful here in 2018.
  • The company's capitalisation remains very solid even in a challenging capital market environment. The relevant capital ratios ECR and SCR were barely changed at their very high level. This means UNIQA is on very solid ground. This strength on the capital side, combined with the readiness to make relevant investments to actively shape the future, makes the Supervisory Board confident that UNIQA is very well positioned in a challenging environment.

3. Timeline and details of our main areas of focus

During 2018, the Supervisory Board was regularly informed by the Management Board about the business performance and position of UNIQA Insurance Group AG and the Group as a whole. It also supervised the Management Board's management of the business and fulfilled all the tasks assigned to the Supervisory Board by law and the Articles of Association. At the Supervisory Board meetings, the Management Board presented detailed quarterly reports and provided additional oral as well as written reports. Our Supervisory Board was given timely and comprehensive information about those measures requiring our approval.

The members of our Supervisory Board are regularly invited to participate in informational events on relevant topics. Two special seminars were held in 2018 on the topics of "Products & Services" and "Customer Focus & Digital Strategies". An all-day seminar was also held covering the topics of the "General Data Protection Regulation" and "IFRS 9 and 17" as well as the latest statutory changes.

Focus of the deliberations

The Supervisory Board met on six occasions in 2018. Our meetings focused on the respective earnings situation within our Group and its further strategic development. We also made one decision by way of circular resolution.

  • At our meeting held on 27 February, we mainly discussed the Group's preliminary results for the 2017 financial year and the changes up to that time in the 2018 financial year. The Supervisory Board also approved the formation of a branch of UNIQA Insurance Group AG in Bratislava for Group-wide processing of actuarial tasks.
  • The Supervisory Board meeting on 11 April focused on the audit of the annual financial statements and consolidated financial statements for the year ended 31 December 2017 and on the reports from the Management Board with up-to-date information on the performance of the Group in the first quarter of 2018. We also discussed the agenda for the 19th Annual General Meeting held on 28 May 2018. The report by auditors PwC Wirtschaftsprüfung GmbH and lawyers Schönherr Rechtsanwälte GmbH regarding compliance with the provisions of the Austrian Code of Corporate Governance (ÖCGK) in the 2017 financial year was also acknowledged.
  • Our meeting held on 23 May was dedicated to a discussion of the Group's earnings situation in the first quarter of 2018 as well as to discussions on the Solvency and Financial Condition Report (SFCR) 2017.
  • The Supervisory Board was constituted at the meeting on 28 May due to the exit of Klemens Breuer and Eduard Lechner and the new election of Marie-Valerie Brunner and Elgar Fleisch.
  • At our meeting on 21 August, we discussed the Group's earnings situation in the first half of 2018 and the latest developments in the third quarter of 2018.
  • On 10 October, we approved the sale of some commercial properties by way of circular resolution.
  • In addition to receiving reports on the results of the Group for the first three quarters of 2018 and the latest information on performance in the fourth quarter of 2018, the Supervisory Board meeting on 20 November involved discussions on the forecast for the 2018 financial year, intensive planning for the 2019 financial year and the medium-term planning up to 2023. The Supervisory Board also evaluated its activities in accordance with the Austrian Code of Corporate Governance (ÖCGK) and discussed the 2018 Own Risk and Solvency Assessment (ORSA).

Committees of the Supervisory Board

In addition to the Audit Committee required by law, we have set up four more committees in order to ensure that the work of our Supervisory Board is structured effectively.

  • The Working Committee did not hold any meetings in the past financial year. Three decisions were made by way of circular resolution.
  • The Committee for Board Affairs, which also exercises the functions of the Nominating and Remuneration Committee, dealt with questions relating to remuneration strategy and succession planning at four separate meetings.
  • The Investment Committee held four meetings during which the members discussed the capital investment strategy, questions concerning capital structure, and the focus of risk and asset liability management.
  • The IT Committee dealt with the ongoing monitoring of the progress of the project implementing the UNIQA Insurance Platform over the course of four meetings.
  • Lastly, the Audit Committee held three meetings in 2018, and these meetings were also attended by the auditors of the (consolidated) financial statements. All of the documents relating to the financial statements and the appropriation of profit proposed by the Management Board were discussed at the meeting on 11 April, with the Compliance Manager's annual activity report for 2017 also submitted and acknowledged in particular. At the meeting held on 23 May, the auditor presented the planning for the audit of the 2018 financial statements prepared by the companies in the UNIQA Group and coordinated this planning and strategy with the committee. The committee also discussed its exercise of the responsibilities assigned to it under the Stock Corporation Act and the Insurance Supervision Act along with the Solvency and Financial Condition Report (SFCR) 2017. At the meeting held on 20 November, the auditor informed the committee about the findings from its preliminary audits to date. The future strategic focus and content-related direction of the Audit Committee were also discussed. In addition, the Committee received quarterly reports from Internal Audit on the areas audited by this department and any material findings that arose from these audits.

The various chairs of the committees then informed the members of the Supervisory Board in detail about the meetings and their committee's work.

4. Separate and consolidated financial statements

The separate financial statements prepared by the Management Board, the Management Report of UNIQA Insurance Group AG, the consolidated financial statements prepared in accordance with International Financial Reporting Standards (IFRSs) and the Group Management Report for 2018 were audited by PwC Wirtschaftsprüfung GmbH; the statutory auditor also verified that a separate consolidated non-financial report and a consolidated corporate governance report had been prepared for the 2018 financial year. The audit raised no objections. The separate and consolidated financial statements were each awarded an unqualified audit opinion for 2018.

The Supervisory Board acknowledged and approved the findings of the audit.

The evaluation of UNIQA's compliance with the rules of the Austrian Code of Corporate Governance in the 2018 financial year was carried out by PwC Wirtschaftsprüfung GmbH, whereas compliance with Rules 77 to 83 of the Austrian Code of Corporate Governance was assessed by Schönherr Rechtsanwälte GmbH. The audits found that UNIQA had complied with the rules of the Austrian Code of Corporate Governance in the 2018 financial year to the extent that the rules were included in UNIQA's declaration of conformity.

The Supervisory Board acknowledged the consolidated financial statements for 2018 and approved the 2018 annual financial statements of UNIQA Insurance Group AG. It also endorsed both the Management Report and the Group Management Report. The 2018 annual financial statements were thereby adopted in accordance with Section 96(4) of the Austrian Stock Corporation Act.

The Supervisory Board reviewed and approved the proposal for the appropriation of profit submitted by the Management Board. Accordingly, a dividend distribution of €0.53 per share will be proposed to the Annual General Meeting on 20 May 2019.

On behalf of the Supervisory Board once again this year I would like to thank all the employees of UNIQA Insurance Group AG and all Group companies for their major personal commitment in the 2018 financial year and wish them every continued success for their future.

Vienna, April 2019

On behalf of the Supervisory Board

Walter Rothensteiner Chairman of the Supervisory Board

Financial Report

Group Management Report 22
Consolidated Financial Statements 42
General information 42
Consolidated Statement of Financial Position 44
Consolidated Income Statement 45
Consolidated Statement of Comprehensive Income 46
Consolidated Statement of Cash Flows 47
Consolidated Statement of Changes in Equity 48
Segment Reporting 51
Notes to the Consolidated Financial Statements 62
Investments 62
Technical items 73
Other non-current assets 85
Other current assets 93
Taxes 95
Social capital 97
Equity 100
Subordinated liabilities 101
Other current and non-current liabilities 102
Other non-technical income and expenses 104
Other disclosures 104
Significant events after the reporting date 119
Risk report 120
Approval for publication 137
Declaration of the legal representatives 138
Audit opinion 139

GROUP MANAGEMENT REPORT

GROUP MANAGEMENT REPORT 21

Group Management Report

Economic environment

Although the period of economic expansion is continuing, the outlook for global growth has become somewhat bleaker. Global GDP growth stood at 3.7 per cent in 2018 and was therefore just under the growth rate of the previous year (2017: 3.8 per cent). Although the prospects for growth have deteriorated somewhat compared with the previous year, they still remain positive. Economists forecast annual global growth of 3.5 per cent for both 2019 and 2020. Political risks are the main reason for the worsening situation. Protectionist tendencies in global trade, particularly between the United States and China, as well as increasing uncertainty regarding the future relationship between the United Kingdom and the European Union are putting a strain on the global business climate.

Growth has slowed in the eurozone, yet the foundations for continued economic expansion remain intact. Following the strong economic momentum in 2017 (average quarterly growth of 0.7 per cent), growth in GDP fell to 0.4 per cent in the first half of 2018 before falling to 0.2 per cent in the second half of the year. The economy is predominantly being slowed by weaker external demand, while demand in Austria from private consumers and investors is having a stabilising effect. Consumption by private households is expected to continue supporting the economy through positive developments on the labour market, with the unemployment rate falling to 7.9 per cent in December 2018.

Austria recorded very robust performance in 2018 with economic growth of 2.7 per cent. However, a slight slowdown in the economy is also looming in Austria as compared with the eurozone as a whole. Economists expect growth in GDP of 1.6 per cent for the current year 2019. The recovery of the Austrian labour market has so far continued unabated, with the unemployment rate falling to 4.7 per cent in December 2018 (2017: 5.5 per cent).

In the USA, economic development accelerated once again. Following growth of 2.2 per cent in 2017, the US economy is projected to have expanded by 2.9 per cent in 2018. Growth in GDP will fall gradually in 2019 and the following year and is expected to reach a long-term sustainable level in 2020. The positive momentum for growth from the tax reforms, which at least supported domestic demand in the short term, and the looser monetary policy will increasingly decline. The US Federal Reserve continued its cycle of interest rate hikes with four increases in 2018. The bandwidth for US key interest rates increased in December 2018 to between 2.25 and 2.50 per cent. The Federal Reserve has signalled a wait and see approach regarding any further interest rate rises for 2019, emphasising the importance of the economic developments that have taken place and those still expected for the time and scope of any future changes to monetary policy. There was a return to normality in monetary policy in the eurozone in 2018. The ECB's quantitative easing programme expired as of the end of the year. However, the redemptions from maturing bonds will be reinvested until further notice – in any case until after any initial interest rate rise at least – meaning that monetary policy will continue to support the economy. The ECB has announced the prospect of starting a cycle of interest rate hikes for the period following summer 2019. However, the return to normal monetary policy would be delayed in the event of a further deterioration in economic performance. Any return to normal interest rates will therefore be a slow process.

Central and Eastern Europe (CEE) managed to continue the process of catching up with the eurozone economies in 2018. The economy remained consistently dynamic in 2018 and was able to break free from the slower performance within the eurozone. Economic growth for CEE (not including Russia) is expected to be at 4.3 per cent in 2018, with solid growth of 3.6 per cent forecast for 2019.

The economic environment remains a congenial one, particularly in the countries of Central Europe. With the exception of the Czech Republic, where the economic highpoint has already been passed, economic momentum accelerated further. Domestic demand is the essential driver of this performance, and unemployment rates reached all-time lows last year. The central banks in those countries that have their own currencies are signalling a return to normal interest rates, albeit at differing speeds. The Czech National Bank tightened its monetary policy considerably in 2018 and implemented five interest rate hikes. The key interest rate in Hungary has remained unchanged so far, although a gradual return to normal monetary policy is in preparation. The Polish Central Bank has had little incentive so far to change its loose monetary policy given the restrained price developments in Poland.

Group Management

Report

Macroeconomic stability remains high in Russia even though economic momentum fell. It is difficult for the Russian economy currently to generate economic growth substantially above long-term potential growth. The significant fall in the price of oil is also playing a part in this. Economic recovery is continuing in Ukraine, and the agreement with the International Monetary Fund for a new credit programme for macroeconomic stability is contributing to this.

The high point of business activity was reached in Southeastern Europe in 2018 with growth expected to be at 3.4 per cent. The situation on the labour markets in the region also improved significantly thanks to the positive economic performance. Overall economic conditions will therefore also remain favourable in 2019.

Property and casualty insurance remains the driver for growth in Austria

Premium revenues in Austrian property and casualty insurance were strong in 2018 with 3.5 per cent growth to €9.5 billion. The comprehensive vehicle insurance and casualty insurance lines were drivers for growth with premium increases of 6.1 per cent and 4.4 per cent respectively. The vehicle liability insurance line, on the other hand, only achieved a slight premium increase of 1.4 per cent.

Premium attrition weakened in life insurance as compared with the previous year. For example, premiums only shrank by around 3.6 per cent year-on-year to just under €5.6 billion. As in the previous year, the main reason for this fall was a drop in single premiums by 14.7 per cent to €0.7 billion. The life insurance business with recurring premiums also experienced a decline, although this was

much more moderate at around 1.7 per cent to just under €4.9 billion.

Health insurance performed slightly stronger in 2018 than in the previous year with growth in premiums of 4.3 per cent to €2.2 billion.

Insurance markets in Central and Eastern Europe on course for sustained growth

CEE is one of the fastest-growing economic regions around the world. The convergence process with Western Europe is also continuing thanks to the persistent strength of the economy there. Longer-term growth forecasts also show an annual difference in growth between the markets in Central and Eastern Europe and the eurozone of up to 2 per cent.

As in the previous year, the insurance markets in the CEE region also benefited in 2018 from the positive economic conditions overall. According to the results currently available, premium volumes rose in Central and Eastern Europe (not including Russia) by around 4 per cent to an estimated €34 billion.

Demand for insurance products was particularly high once again in property insurance, where the strongest growth was achieved in CEE since the financial crisis at more than 8 per cent. With the exception of Romania, all markets in Central and Eastern Europe recorded a significant increase in premiums in 2018 in the non-life insurance sector. Stimulus for growth came in particular from the household and homeowner sectors as well as from the vehicle insurance lines. Higher vehicle inventories as a result of a significant rise in new registrations in particular led to substantial premium increases in the vehicle sectors. The exception to this was in Romania, where premium volumes fell in vehicle insurance as a whole, particularly as a result of price dumping by regional motor vehicle liability insurance providers, in addition to the difficult regulatory environment.

Developments in the life insurance markets in Central and Eastern Europe, on the other hand, were mixed. Aggregated premium volume fell again slightly in 2018 following solid growth in the previous year. This was mainly due to the negative performance of life insurance in Poland. As in previous years, the marked decline in business with short-term single premium products led to a decline overall in this line of business. Conversely, very high premium growth was recorded in countries where the life insurance business is still underdeveloped, such

as in Croatia, Serbia and North Macedonia. The need for supplementary personal provision for private individuals remains high in these markets due to inadequacies in the state pension systems.

CEE remains a region with high growth potential for UNIQA, as can be seen from the positive performance in the insurance markets overall over the last few years. Higher incomes and increased consumer spending by private individuals also increase demand for insurance products. Many of the people living in the countries of Central and Eastern Europe remain uninsured or significantly underinsured.

UNIQA Group

With a premium volume written (including savings portions from unit-linked and index-linked life insurance) of €5,309.5 million, the UNIQA Group is among the leading insurance groups in Central and Eastern Europe. The savings portions from unit-linked and index-linked life insurance in the amount of €320.5 million are set off against the change in insurance provision, pursuant to FAS 97 (US GAAP). Without taking the savings portions from unit-linked and index-linked life insurance into consideration, the premium volume written amounted to €4,989.0 million.

UNIQA in Europe

UNIQA offers its products and services via all distribution channels (hired sales force, general agencies, brokers, banks and direct sales) and covers virtually the entire range of insurance lines. UNIQA is the second-largest insurance group in Austria, with a presence in 15 countries of the CEE growth region: Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Kosovo, Montenegro, North Macedonia, Poland, Romania, Russia, Serbia, Slovakia and Ukraine. In addition, insurance companies in Switzerland and Liechtenstein are also part of the UNIQA Group.

The listed holding company UNIQA Insurance Group AG manages the Group and also operates the indirect insurance business concluded as active reinsurance with another insurance company. Moreover, UNIQA Insurance Group AG carries out numerous service functions for UNIQA Österreich Versicherungen AG and its international Group companies, in order to take best advantage of synergy effects and to implement the Group's long-term corporate strategy consistently.

UNIQA International AG manages the international activities of the Group. This entity is also responsible for the ongoing monitoring and analysis of the international target markets and for acquisitions and post-merger integration.

Property and casualty insurance

The property and casualty insurance line includes property insurance for private individuals and companies, as well as private casualty insurance. The UNIQA Group received premiums written in property and casualty insurance in 2018 in the amount of €2,774.4 million (2017: €2,639.7 million) – which is 52.3 per cent (2017: 49.9 per cent) of total premium volume. The largest share by far in the volume of property and casualty insurance comes from private consumer business. Most property and casualty insurance policies are taken out for a limited term of up to three years. A broad spread across the different risks of a great many customers and the relatively short terms of these contracts lead to only moderate capital requirements and also make this field of business attractive as a result.

Health insurance

Health insurance in Austria includes voluntary health insurance for private customers, commercial preventive healthcare and opt-out offers for certain independent professions such as lawyers, architects, and chemists. Although health insurance is still at the early stages in CEE, increased levels of prosperity in the region make the long-term growth potential even greater. Groupwide in 2018, premiums written totalled €1,086.4 million (2017: €1,042.0 million) – 20.5 per cent (2017: 19.7 per cent) of total premium volume. UNIQA is the undisputed market leader in this strategically important line of insurance in Austria with around 46 per cent of market share. The overwhelming majority comes from Austria with around 93 per cent of premiums, with the remaining 7 per cent from international business.

Life insurance

Life insurance covers economic risks that stem from the uncertainty as to how long a customer will live. It includes savings products such as classic and unit-linked life insurance. There are also "biometric products" which hedge against risks such as occupational disability, long-term care needs or death. The life insurance business model is oriented towards the long term, with policy terms at around 25 years on average. Life insurance is still facing major challenges, as the low interest rate environment is particularly disadvantageous to all

long-term forms of saving and investment, including for life insurance. In life insurance, UNIQA reached a premium volume (including savings portions from unit-linked and index-linked life insurance) Group-wide in 2018 of €1,448.6 million (2017: €1,611.6 million) – 27.3 per cent (2017: 30.4 per cent) of total premium volume.

Rating

UNIQA has consistently been rated at least "A–" by rating agency Standard & Poor's since 2013. Standard & Poor's also confirmed the "A–" rating for UNIQA Insurance Group AG for 2018. The ratings of UNIQA Österreich Versicherungen AG and the Group's reinsurer, UNIQA Re AG in Switzerland, also remained "A". UNIQA Versicherung AG in Liechtenstein received an "A–". Standard & Poor's rates the outlook for all the companies as stable. UNIQA's subordinated bonds are rated "BBB".

Companies included in the IFRS consolidated financial statements

In addition to the annual financial statements of UNIQA Insurance Group AG, the consolidated financial statements include the financial statements of all subsidiaries in Austria and abroad as well as those of the investment funds under the Group's control. Including UNIQA Insurance Group AG, the basis of consolidation comprised 34 Austrian (2017: 35) and 59 international (2017: 59) subsidiaries along with six Austrian (2017: 6) and one international (2017: 2) investment funds under the Group's control. The associates are five domestic (2017: 6) and one international company (2017: 1) that were included in the consolidated financial statements using equity method accounting.

Details on the consolidated companies and associates are contained in the corresponding overview in the consolidated financial statements. The accounting policies are also described in the consolidated financial statements.

Error corrections

Errors were corrected in accordance with IAS 8 as part of the process for preparing the consolidated annual financial statements. This resulted in adjustments to the values for the 2017 financial year. See note 37 in the consolidated financial statements for further details.

Risk reporting

UNIQA's comprehensive risk and opportunities report is included in the notes to the 2018 consolidated financial statements.

Corporate Governance Report

Since 2004, UNIQA has pledged to comply with the Austrian Code of Corporate Governance. UNIQA publishes its consolidated Corporate Governance Report at www.uniqagroup.com in the Investor Relations section.

Consolidated non-financial statement, consolidated non-financial report

Pursuant to Section 267a (6) of the Austrian Commercial Code, UNIQA Insurance Group AG prepares its consolidated non-financial statement as a separate consolidated non-financial report. The separate consolidated non-financial report is prepared and signed by all of the statutory corporate representatives. It is submitted to the Supervisory Board for review and published together with the Group Management Report pursuant to Section 280 of the Austrian Commercial Code.

Group business development

  • Premiums written (including savings portions from unit-linked and index-linked life insurance) rose by 0.3 per cent to €5,309.5 million
  • Combined ratio improved from 97.5 per cent to 96.8 per cent
  • Earnings before taxes increased to €294.6 million
  • Consolidated profit of €243.3 million
  • Proposed dividend increased by 2 cents to €0.53 per share for 2018
  • An increase in pre-tax profit is expected for 2019 following adjustment for the one-time effect from the sale of Casinos Austria Aktiengesellschaft
UNIQA Group
In € million 2018 2017 2016
Premiums written including savings portions from
unit-linked and index-linked life insurance
5,309.5 5,293.3 5,048.2
Cost ratio (after reinsurance) 25.9% 25.0% 26.6%
Combined ratio (after reinsurance) 96.8% 97.5% 98.1%
Earnings before taxes 294.6 264.6 225.5
Consolidated profit/(loss) (proportion of the net profit
for the period attributable to the shareholders of UNIQA
Insurance Group AG) 243.3 171.8 148.1

In the area of insurance policies with recurring premium payments, there was an encouraging rise of 3.1 per cent to €5,196.7 million (2017: €5,039.3 million). In the single premium business, however, the premium volume decreased by 55.6 per cent to €112.7 million (2017: €254.0 million) in line with the strategy.

Changes in premiums

UNIQA's total premium volume, including savings portions from unit-linked and index-linked life insurance, increased in 2018 in the amount of €320.5 million (2017: €481.6 million), by 0.3 per cent to €5,309.5 million (2017: €5,293.3 million).

Premiums written including savings portions from unit-linked and indexlinked life insurance In € million

Premiums written in property and casualty insurance increased in 2018 by 5.1 per cent to €2,774.4 million (2017: €2,639.7 million). In health insurance, premiums written in the reporting period rose by 4.3 per cent to €1,086.4 million (2017: €1,042.0 million). In life insurance, premiums written including savings portions from unit-linked and index-linked life insurance fell by 10.1 per cent overall to €1,448.6 million (2017: €1,611.6 million). The strategic withdrawal from the single premium business was the reason for this.

The Group premiums earned, including savings portions from unit-linked and index-linked life insurance (after reinsurance) in the amount of €320.9 million (2017: €476.2 million), fell by 0.4 per cent to €5,081.7 million (2017: €5,104.1 million). The volume of premiums earned (net, in accordance with IFRSs) increased on the other hand by 2.9 per cent to €4,760.7 million (2017: €4,627.9 million).

In per cent

Changes in insurance benefits

In the 2018 financial year, insurance benefits before reinsurance (see note 8 in the consolidated financial statements) rose by 5.0 per cent to €3,793.1 million (2017: €3,611.7 million). Consolidated net insurance benefits rose by 2.2 per cent to €3,626.6 million in the past year (2017: €3,547.4 million).

Insurance benefits (net)

The claims rate after reinsurance in property and casualty insurance fell slightly in 2018 to 65.4 per cent (2017: 65.9 per cent) as a result of less damage from natural disasters. The combined ratio after reinsurance improved to 96.8 per cent (2017: 97.5 per cent) for this reason as well as due to the improved cost situation at Group level.

Combined ratio after reinsurance

Operating expenses

Total consolidated operating expenses (see note 9 in the consolidated financial statements) less reinsurance commission and share of profit from reinsurance ceded rose by 3.0 per cent to €1,314.7 million in the 2018 financial year (2017: €1,276.0 million). Expenses for the acquisition of insurance less reinsurance commission and share of profit from reinsurance ceded in the amount of €13.6 million (2017: €23.0 million) fell on the other hand by 0.4 per cent to €851.9 million (2017: €855.7 million) as a result of the fall in commissions in the life insurance sector. Other operating expenses increased by 10.1 per cent to €462.7 million (2017: €420.3 million) as a result of higher staff and IT costs. This line item includes expenses amounting to around €43 million (2017: approx. €41 million) within the scope of the innovation and investment programme.

The cost ratio after reinsurance, i.e. the ratio of total operating expenses less the amounts received from reinsurance commission and share of profit from reinsurance ceded to the Group premiums earned, including savings

portions from unit-linked and indexlinked life insurance, increased to 25.9 per cent during the past year (2017: 25.0 per cent) as a result of the developments mentioned above. The cost ratio before reinsurance rose to 25.2 per cent (2017: 24.6 per cent).

Property and casualty insurance
In € million
2018 2017 2016
Premiums written 2,774.4 2,639.7 2,518.4
Insurance benefits (net) –1,690.1 –1,644.8 –1,550.6
Claims rate (after reinsurance) 65.4% 65.9% 65.7%
Operating expenses (net) –811.0 –788.5 –763.2
Cost ratio (after reinsurance) 31.4% 31.6% 32.4%
Combined ratio (after reinsurance) 96.8% 97.5% 98.1%
Net investment income 128.1 119.7 132.6
Earnings before taxes 120.3 95.1 57.9
Technical provisions (net) 2,970.6 2,939.7 2,708.4
Health insurance
In € million
2018 2017 2016
Premiums written 1,086.4 1,042.0 1,003.7
Insurance benefits (net) –900.8 –877.6 –843.6
Operating expenses (net) –183.9 –168.0 –175.5
Cost ratio (after reinsurance) 17.0% 16.2% 17.5%
Net investment income 99.5 116.4 114.9
Earnings before taxes 96.2 109.7 96.1
Technical provisions (net) 3,190.9 3,037.7 2,880.1

Results

The technical result of the UNIQA Group rose significantly by 26.7 per cent to €140.2 million in 2018 (2017: €110.6 million). Operating profit also increased by 8.5 per cent to €350.1 million (2017: €322.7 million).

Earnings before taxes at UNIQA likewise increased by 11.3 per cent to €294.6 million (2017: €264.6 million), primarily as a result of the improvement in the technical result. The

Investments

The UNIQA Group's investment portfolio (including investment property, financial assets accounted for using the equity method and other investments) fell by €722.1 million to €19,337.1 million in the 2018 financial year (31 December 2017: €20,059.2 million).

Despite the persistent low interest rate environment and negative currency effects of around €17 million, net investment income increased by 1.6 per cent to €581.2 million (2017: €572.1 million). The main reason for this increase was the completion of the sale of the indirect holding in Casinos Austria Aktiengesellschaft in the first quarter of 2018. The UNIQA Group generated a capital gain of €47.4 million from selling this holding. Due to the recognition of the 14.3 per cent equity-accounted holding in STRABAG SE, there was a positive contribution in the amount of €51.4 million in 2018 (2017: €42.4 million). A detailed description of net investment income can be found in the consolidated financial statements (see note 4 in the consolidated financial statements).

Other income and other expenses

Other income remained stable in 2018 at €36.8 million (2017: €36.6 million). Other expenses for the period increased by 28.5 per cent to €72.5 million (2017: €56.5 million) as a result of currency losses in Russia.

profit/(loss) for the period rose by 27.5 per cent to €235.1 million (2017: €184.4 million). However, the 2017 comparative value included the profit/(loss) from discontinued operations (after tax) of €33.1 million on account of the sale of the Italian Group companies. Income tax expense increased in 2018 to €59.5 million (2017: €47.2 million), while the tax burden was 20.2 per cent (2017: 17.8 per cent).

Earnings before taxes

In € million

In €

The consolidated profit/(loss), i.e. the proportion of the net profit for the period attributable to the shareholders of UNIQA Insurance Group AG, amounted to €243.3 million (2017: €171.8 million). The earnings per share rose as a result to €0.79 (2017: €0.56).

Operating return on equity (earnings before taxes and amortisation of goodwill and impairment losses in relation to average equity, including non-controlling interests and excluding the accumulated profits of the valuation of financial instruments available for sale) came to 10.5 per cent in 2018 (2017: 10.2 per cent). The return on equity (after tax and non-controlling interests) rose to 7.9 per cent in the reporting year (2017: 5.4 per cent).

Dividend per share

Own funds and total assets

Total equity attributable to the shareholders of UNIQA Insurance Group AG fell by €185.9 million to €2,972.1 million in the past financial year (31 December 2017: €3,158.0 million). The reason for this was the drop in the measurement of financial instruments available for sale due to an increase in volatility on the international financial markets. Non-controlling interests came to €14.4 million (31 December 2017: €91.4 million). The total assets of the Group amounted to €28,616.2 million at 31 December 2018 (31 December 2017: €28,743.9 million).

Operating return on equity In per cent

On this basis, the Management Board will propose a dividend of €0.53 per share to the Supervisory Board and the Annual General Meeting (2017: €0.51 per share).

Life insurance
In € million
2018 2017 2016
Premiums written including savings portions
from unit-linked and index-linked life insurance
1,448.6 1,611.6 1,526.1
Insurance benefits (net) – 1,035.7 – 1,025.0 – 991.4
Operating expenses (net) – 319.8 – 319.5 – 347.7
Cost ratio (after reinsurance) 22.6% 20.3% 23.7%
Net investment income 353.5 336.0 341.4
Earnings before taxes 78.2 59.9 71.6
Technical provisions (net) 15,483.4 15,815.9 16,224.3

In 2018, 55 per cent of the staff working in administrative positions at UNIQA in Austria were women. In sales, the ratio was 83 per cent men to 17 per cent women. 14.6 per cent (2017: 15.5 per cent) of employees were working part time. The average age in the past year was 44 years (2017: 44 years).

In Austria, almost all employees have a share in the company's

Cash flow

UNIQA's net cash flow from operating activities amounted to €4.8 million in 2018 (2017: €473.4 million, of which €258.2 million was from discontinued operations). Net cash flow from investing activities amounted to €210.0 million (2017: €–217.6 million, of which €35.3 million resulted from discontinued operations). Net cash flows from financing activities amounted to €588.9 million (2017: €–154.2 million). Overall, cash and cash equivalents increased by €794.1 million to €1,444.4 million in the 2018 financial year (2017: €650.3 million).

Employees

In 2018, the average number of employees (full-time equivalents, or FTEs) at UNIQA again fell slightly to 12,818 (2017: 12,839). These included 4,271 (2017: 4,456) field sales employees. The number of employees in administration amounted to 8,547 (2017: 8,383).

In the 2018 financial year, the Group had 2,708 FTEs in the Central Europe (CE) region of Poland, Slovakia, the Czech Republic and Hungary (2017: 2,626), with 2,242 FTEs (2017: 2,293) in the Southeastern Europe (SEE) region consisting of Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo, Montenegro, North Macedonia and Serbia, and 1,654 FTEs (2017: 1,779) in the Eastern Europe (EE) region of Romania and Ukraine. There were 108 FTEs (2017: 108) working in Russia (RU). The average number of FTEs in the Western European markets in 2018 was 48 (2017: 46). A total of 6,058 FTEs were employed in Austria (2017: 5,987). Including the employees of the general agencies working exclusively for UNIQA, the total number of people working for the Group amounts to about 19,000.

success through some form of variable participation programme. It consists of either a bonus for managers and selected key employees, or an employee participation programme. In 2018, 14 per cent (2017: 15 per cent) of employees participated in the bonus system for managers and selected key employees – a variable remuneration system that is tied both to the success of the company and to personal performance. In 2018, a total of 76 per cent took part in the employee participation programme (2017: 77 per cent) in the form of a bonus. Everyone who has an employment relationship for the entire financial year is entitled to participate. The payment of the employee participation bonus depends on the one hand on achieving the profit target and on the other hand on the degree to which other important corporate goals have been reached.

In addition, UNIQA offers young people in training the opportunity to get to know foreign cultures and make international contacts. Currently, 55 apprentices are being trained.

Operating segments

UNIQA Austria

  • Premiums written (including savings portions from unit-linked and index-linked life insurance) rose to €3,734.4 million
  • Cost ratio increased slightly to 18.6 per cent
  • Combined ratio further improved from 91.8 per cent to 91.6 per cent
  • Earnings before taxes of €231.7 million
UNIQA Austria
In € million
2018 2017 2016
Premiums written including savings portions
from unit-linked and index-linked life insurance
3,734.4 3,656.6 3,631.5
Cost ratio (after reinsurance) 18.6% 18.3% 20.0%
Combined ratio (after reinsurance) 91.6% 91.8% 93.7%
Earnings before taxes 231.7 262.5 232.2

Changes in premiums

At UNIQA Austria, premiums written including savings portions from unit-linked and index-linked life insurance increased by 2.1 per cent to €3,734.4 million in 2018 (2017: €3,656.6 million). Recurring premiums rose by 2.2 per cent to €3,707.4 million (2017: €3,629.0 million). In contrast, single premiums fell slightly by 1.9 per cent to €27.0 million (2017: €27.6 million).

Including savings portions from unit-linked and index-linked life insurance, the volume of premiums earned at UNIQA Austria amounted to €3,031.8 million (2017: €2,991.3 million). The volume of premiums earned (net, in accordance with IFRSs) rose in 2018 by 1.7 per cent to €2,811.6 million (2017: €2,764.9 million).

While premiums written in property and casualty insurance rose by 5.0 per cent to €1,703.5 million (2017: €1,621.8 million), in health insurance they increased by 3.0 per cent to €1,008.9 million (2017: €979.7 million). In life insurance (including savings portions from unit-linked and index-linked life insurance), they fell by 3.1 per cent to €1,022.0 million (2017: €1,055.2 million).

Property and casualty insurance
In € million 2018 2017 2016
Premiums written 1,703.5 1,621.8 1,568.6
Insurance benefits (net) –691.2 –675.8 –648.0
Claims rate (after reinsurance) 66.9% 67.6% 68.9%
Operating expenses (net) –255.4 –241.8 –233.9
Cost ratio (after reinsurance) 24.7% 24.2% 24.9%
Combined ratio (after reinsurance) 91.6% 91.8% 93.7%
Net investment income 39.0 43.0 27.6
Earnings before taxes 112.8 110.2 70.6
Technical provisions (net) 1,090.3 1,056.1 1,012.3

Premiums written including savings portions from unit-linked and indexlinked life insurance UNIQA Austria In € million

In property and casualty insurance, premiums earned (net, according to IFRSs) rose by 3.3 per cent to €1,033.1 million (2017: €999.9 million); in health insurance, they increased by 2.9 per cent to €1,008.1 million (2017: €979.4 million). However, in life insurance, they fell by 2.0 per cent to €770.4 million (2017: €785.7 million). Including savings portions from unit-linked and index-linked life insurance, the volume of premiums earned in life insurance amounted to €990.6 million (2017: €1,012.1 million).

Changes in insurance benefits

Net insurance benefits at UNIQA Austria increased by 2.2 per cent to €2,390.3 million in 2018 (2017: €2,339.8 million). In property and casualty insurance, they rose by 2.3 per cent to €691.2 million (2017: €675.8 million) and thus less strongly than premiums earned (net). As a result, the loss ratio in property and casualty insurance fell to 66.9 per cent in the 2018 financial year (2017: 67.6 per cent). The combined ratio after reinsurance improved to 91.6 per cent

(2017: 91.8 per cent) in the UNIQA Austria segment. In health insurance, insurance benefits (net) rose by 1.7 per cent to €864.4 million (2017: €849.5 million); in life insurance, they increased by 2.5 per cent to €834.7 million (2017: €814.5 million).

Operating expenses

Operating expenses less reinsurance commission and share of profit from reinsurance ceded, which amounted to €183.2 million (2017: €192.1 million), increased by 3.0 per cent to €564.9 million in the 2018 financial year (2017: €548.3 million) as a result of higher staff and IT costs. In property and casualty insurance, they rose by 5.6 per cent to €255.4 million (2017: €241.8 million). In health insurance, they also grew 9.5 per cent to reach €140.9 million (2017: €128.7 million). In life insurance, however, they decreased by 5.2 per cent to €168.6 million (2017: €177.9 million) as a result of lower expenses for the acquisition of insurance.

The cost ratio of UNIQA Austria after reinsurance, i.e. the ratio of total operating expenses, less reinsurance commission and share of profit from reinsurance ceded, to premiums earned, including savings portions from unit-linked and index-linked life insurance, rose slightly to 18.6 per cent during the past year (2017: 18.3 per cent).

Net investment income

Net investment income in the UNIQA Austria segment dropped in 2018 by 7.5 per cent to €418.3 million (2017: €452.4 million) due to the continuing low interest rate environment and higher volatilities on the international financial markets.

Health insurance
In € million 2018 2017 2016
Premiums written 1,008.9 979.7 956.3
Insurance benefits (net) –864.4 –849.5 –821.8
Operating expenses (net) –140.9 –128.7 –143.1
Cost ratio (after reinsurance) 14.0% 13.1% 15.0%
Net investment income 103.0 117.7 116.1
Earnings before taxes 107.0 116.8 104.6
Technical provisions (net) 3,151.4 3,005.2 2,855.3
2018 2017 2016
1,022.0 1,055.2 1,106.5
–834.7 –814.5 –822.3
–168.6 –177.9 –212.2
17.0% 17.6% 20.3%
276.3 291.7 316.4
12.0 35.6 57.0
13,910.8 14,089.6 14,660.8

Earnings before taxes

Earnings before taxes at UNIQA Austria fell during the reporting year by 11.7 per cent to €231.7 million (2017: €262.5 million), driven by a lower net investment income. They improved by 2.4 per cent in property and casualty insurance to €112.8 million (2017: €110.2 million). In health insurance, they decreased by 8.4 per cent to €107.0 million (2017: €116.8 million). Lastly, in life insurance, earnings before taxes dropped as well by 66.3 per cent to €12.0 million (2017: €35.6 million).

Earnings before taxes

UNIQA Austria

In € million

UNIQA International

  • Premiums written (including savings portions from unit-linked and index-linked life insurance) fell by 2.7 per cent to €1,564.6 million
  • Combined ratio improved to 95.5 per cent
  • The technical result rose to €33.6 million
  • Earnings before taxes further increased to €55.1 million
UNIQA International
In € million
2018 2017 2016
Premiums written including savings portions
from unit-linked and index-linked life insurance
1,564.6 1,608.5 1,399.9
Cost ratio (after reinsurance) 35.6% 31.2% 34.9%
Combined ratio (after reinsurance) 95.5% 97.1% 99.2%
Earnings before taxes 55.1 42.8 13.1

Changes in premiums

Premiums written including savings portions from unit-linked and index-linked life insurance fell by 2.7 per cent to €1,564.6 million in the 2018 financial year (2017: €1,608.5 million) in the UNIQA International segment. Recurring premiums rose strongly by 7.0 per cent to €1,479.0 million (2017: €1,382.1 million); at the same time, single premiums decreased as planned by 62.2 per cent to €85.7 million (2017: €226.4 million). This means that in 2018 the international companies contributed a total of 29.5 per cent (2017: 30.4 per cent) to total Group premiums.

Including savings portions from unit-linked and indexlinked life insurance, UNIQA International's volume of premiums earned amounted to €1,059.1 million (2017: €1,139.9 million). The volume of premiums earned (net, in accordance with IFRSs) increased in 2018 by 7.7 per cent to €958.4 million (2017: €890.0 million).

While premiums written grew in property and casualty insurance by a very satisfactory 7.0 per cent to €1,067.4 million (2017: €997.3 million), driven primarily by the good development in the Czech Republic, Hungary and Bulgaria across all business lines, in health insurance they even rose by 23.5 per cent to €77.6 million (2017: €62.8 million) as a result of good business performance in Ukraine and Russia. On the other hand, in life insurance, due to the planned withdrawal from the single premium business, premiums written including savings portions from unitlinked and index-linked life insurance fell by 23.5 per cent to €419.7 million (2017: €548.4 million).

Premiums written including savings portions from unit-linked and index-linked life insurance UNIQA International

In € million

In property and casualty insurance, premiums earned (net, according to IFRSs) rose by 7.5 per cent to €584.8 million (2017: €544.3 million); in health insurance, they increased by 14.9 per cent to €65.8 million (2017: €57.3 million). In life insurance, they also grew by 6.7 per cent to reach €307.7 million (2017: €288.5 million). Including savings portions from unit-linked and index-linked life insurance, the volume of premiums earned in life insurance amounted to €408.4 million (2017: €538.3 million).

Property and casualty insurance
In € million 2018 2017 2016
Premiums written 1,067.4 997.3 942.3
Insurance benefits (net) –339.2 –316.2 –308.8
Claims rate (after reinsurance) 58.0% 58.1% 59.7%
Operating expenses (net) –219.6 –212.5 –204.4
Cost ratio (after reinsurance) 37.5% 39.0% 39.5%
Combined ratio (after reinsurance) 95.5% 97.1% 99.2%
Net investment income 23.8 28.2 32.9
Earnings before taxes 17.5 15.5 –5.9
Technical provisions (net) 653.7 631.8 635.6

In the CE region, benefits rose by 3.3 per cent in 2018 to €272.2 million (2017: €263.5 million); in the EE region, however, they increased by 8.1 per cent to €62.7 million (2017: €58.0 million). Also in SEE, they increased by 2.3 per cent to €134.0 million (2017: €131.0 million). At €79.2 million (2017: €74.1 million), benefits in Russia were also above the previous year's level, and in Western Europe the volume of benefits likewise rose by 23.6 per cent to €13.7 million (2017: €11.1 million).

In the Central Europe region (CE) – Poland, Slovakia, the Czech Republic and Hungary – premiums written including savings portions from unit-linked and index-linked life insurance decreased by 8.8 per cent to €934.0 million in the 2018 financial year (2017: €1,024.5 million) due to the planned withdrawal from business in the single premium business in Poland. In Eastern Europe (EE), comprising Romania and Ukraine, they rose by 4.9 per cent to €177.0 million (2017: €168.8 million). In Southeastern Europe (SEE), comprising Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo, Montenegro, North Macedonia and Serbia, the premiums written including savings portions from unit-linked and index-linked life insurance increased by 8.3 per cent to €307.0 million (2017: €283.4 million) in the 2018 financial year. In Russia (RU) they also grew by 13.1 per cent to €99.2 million (2017: €87.7 million). In Western Europe (WE) – Liechtenstein and Switzerland – they increased as well by 7.4 per cent to €47.3 million (2017: €44.0 million).

Changes in insurance benefits

Net insurance benefits at UNIQA International increased in 2018 by 4.5 per cent to €561.8 million (2017: €537.6 million). In property and casualty insurance they rose by 7.3 per cent to €339.2 million (2017: €316.2 million); in health insur-

ance, they increased by 13.8 per cent to €41.3 million (2017: €36.3 million). At the same time, they decreased by 2.1 per cent in life insurance to €181.4 million (2017: €185.2 million). In 2018, the loss ratio in property and casualty insurance fell to 58.0 per cent (2017: 58.1 per cent). The combined ratio after reinsurance in the UNIQA International segment improved strongly to 95.5 per cent (2017: 97.1 per cent).

Operating expenses

Operating expenses less reinsurance commission and share of profit from reinsurance ceded, which amounted to €130.6 million (2017: €120.5 million), increased by 5.8 per cent to €376.6 million in the 2018 financial year (2017: €356.0 million). In property and casualty insurance they rose by 3.3 per cent to €219.6 million (2017: €212.5 million); in health insurance, they increased by 13.1 per cent to €24.7 million (2017: €21.8 million). In life insurance, they also grew 8.8 per cent to reach €132.4 million (2017: €121.7 million).

The cost ratio of UNIQA International after reinsurance, i.e. the ratio of total operating expenses, less reinsurance commission and share of profit from reinsurance ceded, to premiums earned, including savings portions from unit-linked and index-linked life insurance, amounted to 35.6 per cent during the past year (2017: 31.2 per cent).

2018 2017 2016
77.6 62.8 47.7
–41.3 –36.3 –29.3
–24.7 –21.8 –19.8
37.5% 38.1% 45.0%
0.5 0.3 0.5
0.2 –0.1 –3.1
37.2 32.3 24.9
Life insurance
In € million
2018 2017 2016
Premiums written including savings portions
from unit-linked and index-linked life insurance
419.7 548.4 409.9
Insurance benefits (net) –181.4 –185.2 –146.8
Operating expenses (net) –132.4 –121.7 –112.0
Cost ratio (after reinsurance) 32.4% 22.6% 27.9%
Net investment income 57.5 42.9 30.1
Earnings before taxes 37.5 27.4 22.1
Technical provisions (net) 1,577.7 1,647.4 1,493.1

Net investment income

Net investment income in the sector rose by 14.5 per cent to €81.7 million in 2018 (2017: €71.4 million).

Earnings before taxes

before taxes in property and casualty insurance improved to €17.5 million (2017: €15.5 million); in health insurance they reached €0.2 million (2017: €–0.1 million). Lastly, in life insurance, earnings before taxes increased by 36.7 per cent to €37.5 million (2017: €27.4 million).

Earnings before taxes in the UNIQA International segment rose 28.9 per cent in the reporting year to €55.1 million (2017: €42.8 million) on account of the significantly improved technical result. Earnings

In CE, operating expenses less reinsurance commission and share of profit from reinsurance ceded rose by 6.2 per cent to €189.6 million in the reporting year (2017: €178.5 million). In EE, they rose by 2.0 per cent to €56.9 million (2017: €55.7 million), and in SEE they increased by 3.5 per cent to €93.1 million (2017: €89.9 million). In Russia, costs rose by 21.4 per cent to €13.9 million (2017: €11.5 million), while they fell in Western Europe by 16.1 per cent to €3.2 million (2017: €3.8 million). In administration (UNIQA International AG), operating expenses rose to €20.0 million (2017: €16.6 million).

Earnings before taxes UNIQA International

In € million

Reinsurance

Reinsurance
In € million 2018 2017 2016
Premiums written 1,098.3 1,091.6 1,130.8
Insurance benefits (net) –682.4 –692.5 –694.7
Operating expenses (net) –299.6 –320.2 –330.5
Cost ratio (after reinsurance) 30.4% 31.9% 32.3%
Earnings before taxes 20.9 3.2 18.1
Technical provisions (net) 1,352.1 1,458.2 1,461.6

In the reinsurance segment, the premium volume written rose in 2018 by 0.6 per cent to €1,098.3 million (2017: €1,091.6 million).

Premiums written including savings portions from unit-linked and indexlinked life insurance Reinsurance In € million

The volume of premiums earned (net, in accordance with IFRSs) fell by 1.7 per cent to €985.6 million (2017: €1,003.0 million).

Net insurance benefits rose in 2018 by 1.4 per cent to €682.4 million (2017: €692.5 million).

Operating expenses less reinsurance commission and share of profit from reinsurance ceded in the amount of €8.6 million (2017: €8.3 million) fell by 6.4 per cent to €299.6 million (2017: €320.2 million).

Net investment income decreased in 2018 to €23.5 million (2017: €28.7 million).

By contrast, earnings before taxes in the reinsurance segment increased sharply to €20.9 million (2017: €3.2 million).

Group functions

Group functions
In € million 2018 2017 2016
Operating expenses (net) –68.4 –55.3 –49.6
Net investment income 306.0 267.2 152.8
Earnings before taxes 185.6 153.7 51.1

In the Group functions segment, operating expenses rose by 23.6 per cent to €68.4 million (2017: €55.3 million).

Earnings before taxes rose to €185.6 million (2017: €153.7 million) in the 2018 financial year.

Net investment income amounted to €306.0 million (2017: €267.2 million).

Consolidation

Consolidation
In € million
2018 2017 2016
Net investment income –248.3 –247.6 –117.4
Earnings before taxes –198.7 –197.6 –89.0

Net investment income in the consolidation segment in 2018 amounted to €–248.3 million (2017: €–247.6 million).

Earnings before taxes remained stable at €–198.7 million (2017: €–197.6 million).

Significant events after the reporting date

No significant events subject to mandatory reporting occurred after the reporting date.

Outlook

Economic outlook

Austria's economy has two very good years behind it. Economic momentum is expected to weaken somewhat in 2019, but still remain solid. Above all, the positive development on the Austrian labour market should continue to support private household consumption in 2019. In the eurozone, economic growth slowed mainly due to a weakening in export demand. However, the foundation for continued economic expansion is likely to remain intact due to solid domestic demand. Central and Eastern Europe (CEE) managed to continue the process of catching up with the eurozone. Economic researchers expect gross domestic product in CEE (not including Russia) to increase by 3.6 per cent in 2019. On the financial markets, political uncertainties (trade war, Brexit) and lower growth prospects have increased volatility. The ECB has announced an increase in the key interest rate for autumn 2019 at the earliest. However, the start of a cycle of interest rate hikes depends to a large extent on solid economic momentum and sustained stable inflation rates. UNIQA does not expect any significant rise in the general interest rate level in the eurozone.

Outlook for the insurance industry

According to forecasts by the Austrian Insurance Association, total premium revenues in Austria are expected to increase again by 1.5 per cent to around €17.6 billion in 2019. Growth of 2.9 per cent is forecast for property insurance; personal insurance is only likely to grow by 0.1 per cent. Life insurance continues to hold back performance with a decline of an estimated –2.0 per cent, especially in the area of single premiums (–6.1 per cent). Health insurance, on the other hand, is expected to grow by 3.5 per cent.

The sustained positive economic performance in Central and Eastern Europe should also lead to further increases in income over the next few years and to increased consumer spending by households. The fact that the insurance industry still needs to catch up in CEE is reflected in the so-called insurance density (per capita spending on insurance products). In Ukraine, per capita insurance spending is just €30; in the countries of Southeastern Europe this number is around €130, and in Central Europe it is around €360. In comparison, the insurance density in Austria is just under €2,000 and is at €2,200 for the EU as a whole.

UNIQA expects long-term growth dynamism in the CEE markets and therefore assumes that the insurance industry in Eastern Europe will continue to develop much more dynamically in 2019 than in Western Europe and Austria.

Group outlook

The outlook for the UNIQA Group for 2019 is subject to the following assumptions:

  • The global economic upturn continues in 2019, although it is expected to weaken slightly.
  • The ECB's monetary policy remains loose in 2019. UNIQA does not expect any significant rise in the general interest rate level in the eurozone.
  • No major disruptions occur on the capital markets.
  • There are no drastic finance policy-related, regulatory or legal interventions.
  • Damages from natural disasters remain within the average of previous years.

Changes in premiums and income position

UNIQA expects moderate growth in the total premium volume of approximately 1 per cent for 2019. Premium growth of around 2 per cent is expected in property and casualty insurance in 2019. In line with the long-term trend, UNIQA also anticipates growth of around 3 per cent in health insurance, driven primarily by business in Austria. In life insurance, on the other hand, a further decline can be expected due to the continuing low interest rate environment and the subdued demand for long-term provision products.

In 2016, UNIQA began the largest investment programme in the company's history and is currently investing around €500 million in redesigning the business model and developing the required staff competencies and necessary IT systems. This significant investment in the future will continue to impact earnings before taxes in the 2019 financial year as well as in the following years.

UNIQA expects a decline in net investment income for 2019 compared to 2018, mainly due to the non-recurring effect from the sale of Casinos Austria Aktiengesellschaft.

UNIQA aims to improve the combined ratio (after reinsurance) further in 2019 compared with 2018. Increased profitability in the core technical business for property and casualty insurance should provide the basis for this.

Thus overall UNIQA expects an improvement in earnings before taxes for the 2019 financial year – adjusted for the non-recurring effect from the sale of Casinos Austria Aktiengesellschaft.

UNIQA also intends to continue increasing its annual distribution per share over the next few years as part of a progressive dividend policy.

Information according to Section 243a(1) of the Austrian Commercial Code

    1. The share capital of UNIQA Insurance Group AG is €309,000,000 and is comprised of 309,000,000 individual no par value shares in the name of the bearer. €285,356,365 of the share capital was fully paid in cash and €23,643,635 was paid in non-cash contributions. All shares confer the same rights and obligations.
    1. A voting trust agreement exists for shareholdings of UNIQA Versicherungsverein Privatstiftung, Austria Versicherungsverein Beteiligungs-Verwaltungs GmbH, Collegialität Versicherungsverein Privatstiftung and RZB Versicherungsbeteiligung GmbH. Reciprocal purchase option rights have been agreed upon.
    1. Raiffeisen Bank International AG holds indirectly, via RZB - BLS Holding GmbH and RZB Versicherungsbeteiligung GmbH, a total of 10.87 per cent (allocated in accordance with the Austrian Stock Exchange Act) of the company's share capital; UNIQA Versicherungsverein Privatstiftung holds directly and indirectly through Austria Versicherungsverein Beteiligungs-Verwaltungs GmbH a total of 49.00 per cent (allocated in accordance with the Austrian Stock Exchange Act) of the company's share capital.
    1. No shares with special control rights have been issued.
    1. The employees who have share capital exercise their voting rights directly.
    1. There are no provisions of the Articles of Association or other provisions that go beyond the statutory provisions for appointing Management Board and Supervisory Board members or for modifying the Articles of Association, with the exception of the rule that when a Supervisory Board member turns 70 years of age, they retire from the Supervisory Board at the end of the next Annual General Meeting.
    1. The Management Board is authorised to increase the company's equity capital up to and including 30 June 2019 with the approval of the Supervisory Board by a total of no more than €81,000,000 by issuing up to 81,000,000 no-par voting shares in the name of the

holder or registered for payment in cash or in kind, one time or several times. The Management Board is further authorised until 29 November 2020 to buy back up to 30,900,000 treasury shares (together with other treasury shares that the company has already acquired and still possesses) through the company and/ or through subsidiaries of the company (Section 66 of the Stock Corporation Act). As at 31 December 2017, the company held 2,034,739 treasury shares. 1,215,089 treasury shares are held through UNIQA Österreich Versicherungen AG. This share portfolio resulted from the merger in 2016 of BL Syndikat Beteiligungs Gesellschaft m.b.H. as the transferring company, with UNIQA Insurance Group AG as acquiring company (payment of portfolio in UNIQA shares to shareholders of BL Syndikat Beteiligungs Gesellschaft m.b.H.). This share portfolio is not to be included in the highest number of treasury shares.

    1. Concerning the holding company STRABAG SE, corresponding agreements with other shareholders of this holding company exist.
    1. No reimbursement agreements exist for the event of a public takeover offer.

Information according to Section 243a(2) of the Austrian Commercial Code

The internal control and risk management system at UNIQA Insurance Group AG is comprised of transparent systems that encompass all company activities and include a systematic and permanent approach, based on a defined risk strategy, with the following elements: identification, analysis, evaluation, management, documentation and communication of risks, as well as the monitoring of these activities. The scope and orientation of these systems were designed on the basis of company-specific requirements. Despite the creation of appropriate frameworks, there is always a certain residual risk because even appropriate and functional systems cannot guarantee absolute security with regard to the identification and management of risks.

Objectives:

a) To identify and evaluate risks that could obstruct the goal of producing (consolidated) financial statements that comply with regulations

  • b) To limit recognised risks, for example by consulting with external specialists
  • c) To review external risks with regard to their influence on the consolidated financial statements and the corresponding reporting of these risks

The aim of the internal control system in the accounting process is to guarantee sufficient security by means of implementing controls so that, despite identified risks, proper financial statements are prepared. Along with the risks described in the Risk Report, the risk management system also analyses additional risks within internal business processes, compliance, internal reporting, etc.

Organisational structure and control environment

The company's accounting process is incorporated into the UNIQA Group accounting process. In addition to the SAP accounting system, a harmonised insurance-specific IT system is also used for the company's purposes. Compliance guidelines and manuals for company organisation, accounting and consolidation exist for the purpose of guaranteeing secure processes.

Identification and control of risks

An inventory and appropriate control measures were conducted to identify existing risks. The type of controls was defined in the guidelines and instructions and coordinated with the existing authorisation concept.

The controls include both manual coordination and comparison routines, as well as the acceptance of system configurations for connected IT systems. New risks and control weaknesses in the accounting process are quickly reported to management so that it can undertake corrective measures. The procedure for the identification and control of risks is evaluated on a regular basis by an external independent auditor.

Information and communication

Deviations from expected results and evaluations are monitored by means of monthly reports and key figures, and they form the foundation of information provided to management on an ongoing basis. The management review that is based on this information, and the approval of the processed data, form the foundation of further treatment in the company's financial statements.

Measures to ensure effectiveness

The internal control and risk management system is not made up of static systems; instead, it is adjusted on an ongoing basis to changing requirements and the business environment. The identification of the necessity of changes requires constant monitoring of the effectiveness of all systems. The foundations for this are:

  • a) Regular self-evaluations by the persons tasked with controls
  • b) Evaluations of key data to validate transaction results in relation to indications that suggest control deficiencies
  • c) Random tests of effectiveness by the Internal Audit department and comprehensive efficacy tests by the Internal Audit department and/or special teams

Reporting to the Supervisory Board/Audit Committee

In the context of compliance and internal control and risk management systems, the Management Board reports regularly to the Supervisory Board and the Audit Committee by means of Internal Audit department reports and the engagement of external auditors.

Proposed appropriation of profit

The separate financial statements of UNIQA Insurance Group AG, prepared in accordance with the Austrian Commercial Code and the Insurance Supervisory Act, report an annual net profit for the 2018 financial year in the amount of €164,365,414.37 (2017: €158,160,654.22). The Management Board will propose to the Annual General Meeting on 20 May 2019 that this net profit be used for a dividend of €0.53 for each of the 309,000,000 dividend-entitled no-par value shares issued as at the reporting date and the remaining amount carried forward to a new account.

Vienna, 22 March 2019

Andreas Brandstetter Chairman of the Management Board

Erik Leyers Member of the Management Board

Kurt Svoboda Member of the Management Board

Consolidated Financial Statements

General information

UNIQA Insurance Group AG (UNIQA) is a company domiciled in Austria. The address of the company's registered office is Untere Donaustrasse 21, 1029 Vienna, Austria. The Group primarily conducts business with property and casualty, as well as health and life insurance.

UNIQA Insurance Group AG is registered in the company registry of the Commercial Court of Vienna under FN 92933t. The shares of UNIQA Insurance Group AG are listed on the prime market segment of the Vienna Stock Exchange.

UNIQA Insurance Group AG is subject to the regulatory requirements of European and Austrian supervisory authorities (Financial Market Authority, European Insurance and Occupational Pensions Authority). The requirements include in particular the quantitative and qualitative solvency requirements.

Unless otherwise stated, these consolidated financial statements are prepared in thousand euros; rounding differences may occur through the use of automated calculation tools when totalling rounded amounts and percentages. The functional currency at UNIQA is the euro.

UNIQA's reporting date is 31 December.

Accounting principles

The consolidated financial statements were prepared in line with the International Financial Reporting Standards (IFRSs) as well as the provisions of the International Financial Reporting Interpretations Committee (IFRIC) as

adopted by the European Union (EU) as at the reporting date. The additional requirements of Section 245a(1) of the Austrian Commercial Code and Section 138(8) of the Austrian Insurance Supervision Act were met.

Use of discretionary decisions and estimates

The consolidated financial statements require the Group Management Board to make discretionary decisions, estimates and assumptions that relate to the application of accounting policies and the amounts stated for the assets, liabilities, income and expenses. Actual results may differ from these estimates. Estimates and their underlying assumptions are reviewed on an ongoing basis. Revisions to estimates are recorded prospectively.

Discretionary judgements and assumptions regarding the future which could have a significant impact on these consolidated financial statements are described in the following notes:

Note 1: Investment property (assumptions used in determining fair values)

Note 2: Financial assets accounted for using the equity method (assumptions and models used in STRABAG SE's earnings estimates)

Note 3: Other investments (determination of fair values)

Note 5: Technical provisions (assumptions and models used in calculating actuarial provisions)

Note 11: Intangible assets (assumptions used in determining goodwill)

Note 17: Defined benefit plans (calculation of the present value of the defined benefit obligations)

Note 15: Deferred taxes (assessment of the ability to realise deferred tax assets)

The following table provides a summary of the valuation standards for the individual balance sheet items in the assets and liabilities:

Balance sheet item Standard of valuation

Assets
Property, plant and equipment At lower of amortised cost or recoverable amount
Intangible assets
- with determinable useful life At lower of amortised cost or recoverable amount
- with indeterminable useful life At lower of acquisition cost or recoverable amount
Investments
Investment property At lower of amortised cost or recoverable amount
Financial assets accounted for using the equity method At lower of amortised pro-rata value of the equity or recoverable amount
Other investments
- Financial assets at fair value through profit or loss Fair value
- Financial assets held for sale Fair value
- Loans and receivables Amortised cost
Unit-linked and index-linked life insurance investments Fair value
Reinsurers' share of technical provisions As per the valuation of technical provisions
Reinsurers' share of technical provisions for unit-linked and index-linked life
insurance As per the valuation of technical provisions
Receivables, including insurance receivables Amortised cost
Income tax receivables At the amount of any expected claims to the tax authorities, based on the tax rates
applicable on the reporting date or in the near future
Deferred tax assets Undiscounted valuation applying the tax rates that are expected for the period in
which an asset is realised or a liability met
Cash and cash equivalents Amortised cost
Assets in disposal groups held for sale Lower of carrying amount and fair value less cost to sale
Liabilities
Subordinated liabilities Amortised cost
Technical provisions Property insurance: provisions for losses and unsettled claims (undiscounted value of
expected future payment obligations)
Life and health insurance: insurance provision in accordance with actuarial
calculation principles (discounted value of expected future benefits less premiums)
Technical provisions for unit-linked and index-linked life insurance Insurance provision based on the change in value of the contributions assessed
Financial liabilities
- Liabilities from loans Amortised cost
- Derivative financial instruments Fair value
Other provisions
- from defined benefit obligations Actuarial valuation applying the projected benefit obligation method
- other Present value of future settlement value
Liabilities and other items classified as liabilities Amortised cost
Income tax liabilities At the amount of any obligations to the tax authorities, based on the tax rates
applicable on the reporting date or in the near future
Deferred tax liabilities Undiscounted valuation applying the tax rates that are expected for the period in
which an asset is realised or a liability met

Consolidated Statement of Financial Position at 31 December 2018

Assets Notes 31/12/2018 31/12/2017 1/1/2017
In € thousand adjusted adjusted
Property, plant and equipment 10 311,062 310,610 265,219
Intangible assets 11 1,618,885 1,529,548 1,492,360
Investments
Investment property 1 1,104,146 1,233,896 1,349,996
Financial assets accounted for using the equity method 2 599,105 560,949 521,305
Other investments 3 17,633,815 18,264,326 18,345,317
Unit-linked and index-linked life insurance investments 6 4,751,183 5,034,492 4,879,928
Reinsurers' share of technical provisions 5 413,361 316,126 324,443
Reinsurers' share of technical provisions for unit-linked and index-linked life insurance 6 101 291,958 318,636
Receivables, including insurance receivables 12 540,709 494,409 446,851
Income tax receivables 16 52,308 43,294 65,854
Deferred tax assets 15 5,758 4,680 5,589
Cash and cash equivalents 13 1,444,391 650,307 549,934
Assets in disposal groups held for sale 14 28,976 9,289 5,073,729
Total assets 28,503,801 28,743,885 33,639,160
Equity and liabilities
In € thousand
Notes 31/12/2018 31/12/2017
adjusted
1/1/2017
adjusted
Total equity
Portion attributable to shareholders of UNIQA Insurance Group AG
Subscribed capital and capital reserves 20 1,789,923 1,789,923 1,789,923
Treasury shares 21 –16,614 –16,614 –16,631
Accumulated results 1,198,803 1,384,689 1,395,793
2,972,112 3,157,998 3,169,084
Non-controlling interests 23 14,438 91,388 27,515
2,986,550 3,249,386 3,196,599
Liabilities
Subordinated liabilities 869,832 869,349 869,115
Technical provisions 5 17,336,358 17,382,072 17,643,442
Technical provisions for unit-linked and index-linked life insurance 6 4,721,904 5,019,325 4,846,591
Financial liabilities 24 798,484 40,352 47,798
Other provisions 17 662,998 809,820 798,737
Liabilities and other items classified as liabilities 25 807,210 1,027,053 1,015,895
Income tax liabilities 16 64,378 54,446 79,120
Deferred tax liabilities 15 254,999 292,082 279,635
Liabilities in disposal groups held for sale 14 1,088 0 4,862,227
25,517,251 25,494,500 30,442,561
Total equity and liabilities 28,503,801 28,743,885 33,639,160

Consolidated Income Statement from 1 January until 31 December 2018

In € thousand Notes 1–12/2018 1–12/2017
adjusted
Premiums earned (net) 7
Gross 4,950,079 4,806,111
Reinsurers' share –189,335 –178,178
4,760,744 4,627,933
Technical interest income 335,586 340,250
Other insurance income
Gross 32,302 21,639
Reinsurers' share 92 655
32,395 22,293
Insurance benefits 8
Gross –3,793,089 –3,611,736
Reinsurers' share 166,447 64,327
–3,626,642 –3,547,410
Operating expenses 9
Expenses for the acquisition of insurance –865,546 –878,641
Other operating expenses –462,706 –420,298
Reinsurance commission and share of profit from reinsurance ceded 13,599 22,965
–1,314,653 –1,275,974
Other technical expenses
Gross –41,525 –39,707
Reinsurers' share –5,725 –16,781
–47,250 –56,488
Technical result 140,180 110,605
Net investment income 4
Income from investments 917,575 980,124
Expenses from investments –445,574 –458,180
Financial assets accounted for using the equity method 109,189 50,190
581,191 572,134
Other income 26 36,844 36,649
Reclassification of technical interest income –335,586 –340,250
Other expenses 27 –72,536 –56,451
Non-technical result 209,913 212,082
Operating profit/(loss) 350,092 322,687
Amortisation of goodwill and impairment losses –2,674 –5,039
Finance cost –52,800 –53,017
Earnings before taxes 294,618 264,631
Income taxes 16 –59,470 –47,162
Profit/(loss) for the period from continuing operations 235,148 217,469
Profit/(loss) from discontinued operations (after tax) 14 0 –33,059
Profit/(loss) for the period 235,148 184,410
of which attributable to shareholders of UNIQA Insurance Group AG 243,274 171,822
of which attributable to non-controlling interests –8,126 12,588
Earnings per share (in €)1) 0.79 0.56
Earnings per share from continuing operations 0.79 0.67
Earnings per share from discontinued operations 0.00 –0.11
Average number of shares in circulation 306,965,261 306,965,261

1) Diluted earnings per share equate to undiluted earnings per share. This is calculated on the basis of the consolidated profit/(loss).

Consolidated Statement of Comprehensive Income from 1 January until 31 December 2018

In € thousand 1–12/2018 1–12/2017
adjusted
Profit/(loss) for the period 235,148 184,410
Items not reclassified to profit or loss in subsequent periods
Revaluations of defined benefit obligations
Gains (losses) recognised in equity –17,517 4,491
Gains (losses) recognised in equity – deferred tax 4,379 –1,123
Other income from financial assets accounted for using the equity method
Gains (losses) recognised in equity 4,283 2,191
–8,855 5,560
Items reclassified to profit or loss in subsequent periods
Currency translation
Gains (losses) recognised in equity –7,155 158
Valuation of financial instruments available for sale
Gains (losses) recognised in equity –345,092 –18,128
Gains (losses) recognised in equity – deferred tax 61,103 1,787
Gains (losses) recognised in equity – deferred profit participation 101,135 76,526
Recognised in the consolidated income statement –99,926 –228,112
Recognised in the consolidated income statement – deferred tax –1,525 24,382
Recognised in the consolidated income statement – deferred profit participation 31,140 97,938
Other income from financial assets accounted for using the equity method
Gains (losses) recognised in equity –5,443 3,803
Recognised in the consolidated income statement 148 0
–265,614 –41,645
of which from discontinued operations 0 –71,513
Other comprehensive income –274,469 –36,085
Total comprehensive income –39,320 148,325
of which attributable to shareholders of UNIQA Insurance Group AG –28,677 137,847
of which attributable to non-controlling interests –10,643 10,478

Consolidated Statement of Cash Flows from 1 January until 31 December 2018

In € thousand Notes 1–12/2018 1–12/2017
adjusted
Profit/(loss) for the period 235,148 184,410
Impairment losses, amortisation of goodwill and other intangible assets, and depreciation of property,
plant and equipment
42,397 42,684
Impairment losses/reversal of impairment losses on other investments 61,040 160,387
Gain/loss on the disposal of investments –40,202 –57,103
Change in deferred acquisition costs –18,939 1,697
Change in securities at fair value through profit or loss 143,880 –105,942
Change in direct insurance receivables 79,230 –1,868
Change in other receivables –43,006 –18,385
Change in direct insurance liabilities –270,341 5,440
Change in other liabilities 56,505 –12,521
Change in technical provisions –16,238 59,725
Change in defined benefit obligations –111,585 –7,513
Change in deferred tax assets and deferred tax liabilities 25,795 27,615
Change in other statement of financial position items –148,439 194,748
Net cash flow from operating activities –4,755 473,376
of which from discontinued operations 0 258,179
Proceeds from disposal of intangible assets and property, plant and equipment 8,170 4,566
Payments for acquisition of intangible assets and property, plant and equipment –122,833 –76,857
Proceeds from disposal of consolidated companies 56,887 294,047
Proceeds from disposal and maturity of other investments 5,826,647 4,714,461
Payments for acquisition of other investments –5,834,229 –4,999,223
Change in unit-linked and index-linked life insurance investments 283,310 –154,564
Net cash flow from investing activities 209,981 –217,571
of which from discontinued operations 0 35,300
Dividend payments 20 –158,143 –153,024
Transactions between owners –1,438 –26
Proceeds from other financing activities 772,196 0
Payments from other financing activities 24 –23,704 –1,131
Net cash flow from financing activities 588,911 –154,181
Change in cash and cash equivalents 794,137 101,624
Change in cash and cash equivalents due to acquisitions or disposals of consolidated subsidiaries 1,894 0
of which from discontinued operations 0 293,479
Change in cash and cash equivalents due to movements in exchange rates –54 –1,251
Cash and cash equivalents at beginning of year 13 650,307 549,934
Cash and cash equivalents at end of period 13 1,444,391 650,307
Income taxes paid (Net cash flow from operating activities) –31,229 –21,705
Interest paid (Net cash flow from operating activities) –58,876 –66,048
Interest received (Net cash flow from operating activities) 404,984 443,344
Dividends received (Net cash flow from operating activities) 57,961 27,528

Consolidated Statement of Changes in Equity

Accumulated In € thousand Notes Subscribed capital and capital reserves Treasury shares Valuation of financial instruments available for sale Revaluations of defined benefit obligations At 31 December 2016 1,789,923 –16,631 453,662 –187,020 IAS 8 restatement 37 56,507 –67,512 At 1 January 2017 1,789,923 –16,631 510,169 –254,532 Change in basis of consolidation 17 –45,482 Dividends to shareholders Total comprehensive income –44,038 3,329 Profit/(loss) for the period Other comprehensive income –44,038 3,329 At 31 December 2017 1,789,923 –16,614 420,649 –251,203 At 1 January 2018 1,789,923 –16,614 420,649 –251,203 Change in basis of consolidation Dividends to shareholders 20 Total comprehensive income –250,742 –13,690 Profit/(loss) for the period Other comprehensive income –250,742 –13,690 At 31 December 2018 1,789,923 –16,614 169,907 –264,893

Total
equity
Non-controlling
interests
Portion attributable to
shareholders of UNIQA
Insurance Group AG
Other accumulated
results
Differences from
currency translation
3,212,766 26,513 3,186,253 1,320,273 –173,953
–16,167 1,002 –17,169 –6,163
3,196,599 27,515 3,169,084 1,314,109 –173,953
57,486 56,007 1,479 46,943
–153,024 –2,611 –150,413 –150,413
148,325 10,478 137,847 177,816 740
184,410 12,588 171,822 171,822
–36,085 –2,111 –33,975 5,995 740
3,249,386 91,388 3,157,998 1,388,456 –173,214
3,249,386 91,388 3,157,998 1,388,456 –173,214
–65,372 –64,716 –656 –656
–158,143 –1,591 –156,552 –156,552
–39,320 –10,643 –28,677 242,263 –6,508
235,148 –8,126 243,274 243,274
–274,469 –2,518 –271,951 –1,011 –6,508
2,986,550 14,438 2,972,112 1,473,511 –179,722

results

Segment Reporting

The accounting and valuation methods of the segments that are subject to mandatory reporting correspond with the consolidated accounting and valuation methods. The earnings before taxes for the segments were determined taking the following components into consideration: summation of the IFRS profits in the individual companies, taking the elimination of investment income in the various segments and impairment of goodwill into consideration. All other consolidation effects (profit/(loss) for the period at associates, elimination of interim results, and other overall effects) are included in "Consolidation". The segment profit/(loss) obtained in this manner is reported to the Management Board of UNIQA Insurance Group AG to manage the Group in the following operating segments:

  • UNIQA Austria includes the Austrian insurance business.
  • UNIQA International includes all foreign primary insurance companies and a foreign Group service company as well as the Austrian holding companies

UNIQA International AG and UNIQA Internationale Beteiligungs-Verwaltungs GmbH. This segment is divided on a regional basis into the following main areas:

  • Central Europe (CE Poland, Slovakia, Czech Republic and Hungary)
  • Eastern Europe (EE Romania and Ukraine)
  • Russia (RU)
  • Southeastern Europe (SEE Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Kosovo, Montenegro, North Macedonia and Serbia)
  • Western Europe (WE Liechtenstein and Switzerland)
  • Administration (Austrian holding companies)
  • Reinsurance includes UNIQA Re AG (Zurich, Switzerland), UNIQA Versicherung AG (Vaduz, Liechtenstein) and the reinsurance business of UNIQA Insurance Group AG.
  • Group functions includes the remaining items for UNIQA Insurance Group AG (net investment income and administrative costs) as well as all other remaining Austrian and foreign service companies.

Operating segments

UNIQA Austria UNIQA International Reinsurance
In € thousand 1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
Premiums written (gross), including savings portions
from unit-linked and index-linked life insurance
3,734,400 3,656,609 1,564,649 1,608,517 1,098,345 1,091,601
Premiums earned (net), including savings portions
from unit-linked and index-linked life insurance
3,031,811 2,991,320 1,059,062 1,139,869 985,588 1,003,018
Savings portions from unit-linked and
index-linked life insurance (gross)
219,802 231,806 100,712 249,833 0 0
Savings portions from unit-linked and
index-linked life insurance (net)
220,214 226,377 100,712 249,833 0 0
Premiums written (gross) 3,514,598 3,424,803 1,463,937 1,358,684 1,098,345 1,091,601
Premiums earned (net) 2,811,597 2,764,943 958,350 890,037 985,588 1,003,018
Premiums earned (net) – intragroup –662,714 –630,645 –387,285 –365,299 1,044,792 1,026,009
Premiums earned (net) – external 3,474,312 3,395,588 1,345,636 1,255,336 –59,203 –22,991
Technical interest income 309,474 312,366 26,112 27,884 0 0
Other insurance income 12,213 4,777 21,921 19,524 251 354
Insurance benefits –2,390,251 –2,339,820 –561,788 –537,625 –682,442 –692,482
Operating expenses –564,868 –548,346 –376,591 –355,974 –299,601 –320,192
Other technical expenses –14,768 –29,065 –34,419 –31,329 –12,100 –11,629
Technical result 163,398 164,854 33,585 12,517 –8,303 –20,931
Net investment income 418,322 452,416 81,720 71,402 23,493 28,708
Income from investments 512,177 578,095 96,550 85,659 35,801 34,811
Expenses from investments –112,433 –139,252 –15,035 –14,440 –12,308 –6,103
Financial assets accounted for using the equity
method 18,578 13,573 206 184 0 0
Other income 1,204 1,776 10,814 13,790 12,897 4,472
Reclassification of technical interest income –309,474 –312,366 –26,112 –27,884 0 0
Other expenses –14,739 –16,573 –39,724 –19,472 –4,298 –6,122
Non-technical result 95,312 125,254 26,699 37,836 32,092 27,058
Operating profit/(loss) 258,710 290,108 60,283 50,353 23,788 6,127
Amortisation of goodwill and impairment losses –1,913 –2,478 –761 –2,561 0 0
Finance cost –25,080 –25,083 –4,410 –5,037 –2,900 –2,900
Earnings before taxes from continuing operations 231,716 262,546 55,112 42,755 20,888 3,227
Combined ratio (property and casualty insurance,
after reinsurance)
91.6% 91.8% 95.5% 97.1% 99.6% 100.7%
Cost ratio (after reinsurance) 18.6% 18.3% 35.6% 31.2% 30.4% 31.9%

Impairment by segment

UNIQA Austria
UNIQA International
Reinsurance
In € thousand 1–12/2018 1–12/2017 1–12/2018 1–12/2017 1–12/2018 1–12/2017
Goodwill
Impairments 0 0 –35 0 0 0
Investments
Impairments –2,813 –32,254 –168 –337 0 0
Reversal of impairment losses 173 341 24 0 0 0
Group functions Consolidation Group
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
0
0
–1,087,925 –1,063,422 5,309,469 5,293,305
0
0
5,208 –30,065 5,081,670 5,104,143
0
0
0 0 320,513 481,639
0
0
0 0 320,925 476,210
0
0
–1,087,925 –1,063,422 4,988,955 4,811,666
0
0
5,208 –30,065 4,760,744 4,627,933
0
0
5,208 –30,065 0 0
0
0
0 0 4,760,744 4,627,933
0
0
0 0 335,586 340,250
1,753 505 –3,743 –2,866 32,395 22,293
9,644 8,414 –1,806 14,103 –3,626,642 –3,547,410
–68,410 –55,345 –5,183 3,884 –1,314,653 –1,275,974
–166 –1,200 14,203 16,735 –47,250 –56,488
–57,179 –47,625 8,680 1,790 140,180 110,605
305,974 267,164 –248,319 –247,556 581,191 572,134
593,331 585,370 –320,284 –303,810 917,575 980,124
–338,422 –321,312 32,624 22,927 –445,574 –458,180
51,065 3,106 39,341 33,327 109,189 50,190
17,269 20,425 –5,340 –3,815 36,844 36,649
0
0
0 0 –335,586 –340,250
–16,231 –21,385 2,457 7,102 –72,536 –56,451
307,012 266,204 –251,202 –244,269 209,913 212,082
249,833 218,578 –242,522 –242,479 350,092 322,687
0
0
0 0 –2,674 –5,039
–64,201 –64,921 43,792 44,925 –52,800 –53,017
185,632 153,657 –198,730 –197,554 294,618 264,631
n/a
n/a
n/a n/a 96.8% 97.5%
n/a
n/a
n/a n/a 25.9% 25.0%
Group Consolidation Group functions
1–12/2017 1–12/2018 1–12/2017 1–12/2018 1–12/2017 1–12/2018
0 –35 0 0 0 0
–51,993
1,057
–29,992
1,002
0
0
0
0
–19,401
716
–27,011
805

Classified by business line

Property and casualty insurance
In € thousand
UNIQA Austria UNIQA International Reinsurance
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
Premiums written (gross) 1,703,527 1,621,756 1,067,373 997,262 1,051,342 1,044,952
Premiums earned (net) 1,033,105 999,876 584,844 544,270 961,811 981,510
Other insurance income 8,018 3,274 16,994 14,087 196 190
Insurance benefits –691,172 –675,804 –339,160 –316,185 –660,503 –673,194
Operating expenses –255,395 –241,781 –219,552 –212,451 –297,363 –315,055
Other technical expenses –9,693 –7,579 –31,973 –28,974 –8,751 –8,098
Technical result 84,863 77,987 11,153 746 –4,612 –14,647
Net investment income 38,966 42,993 23,751 28,183 14,267 19,017
Income from investments 65,330 58,146 30,491 33,173 26,575 25,119
Expenses from investments –26,657 –15,368 –6,946 –5,174 –12,308 –6,103
Financial assets accounted for using the equity
method 293 214 206 184 0 0
Other income 771 1,186 4,517 6,929 12,838 4,468
Other expenses –11,841 –12,006 –17,139 –13,089 –4,268 –6,051
Non-technical result 27,896 32,172 11,130 22,023 22,837 17,434
Operating profit/(loss) 112,760 110,159 22,283 22,769 18,225 2,786
Amortisation of goodwill and impairment losses 0 0 –454 –2,255 0 0
Finance cost 0 0 –4,330 –5,037 –2,900 –2,900
Earnings before taxes from continuing operations 112,760 110,159 17,498 15,476 15,325 –114
Health insurance
In € thousand
UNIQA Austria UNIQA International Reinsurance
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017 1–12/2018 1–12/2017
Premiums written (gross) 1,008,859 979,663 77,586 62,819 6,574 2,455
Premiums earned (net) 1,008,141 979,394 65,821 57,306 6,238 2,266
Technical interest income 83,976 81,277 0 0 0 0
Other insurance income 2,653 296 124 183 0 0
Insurance benefits –864,356 –849,502 –41,256 –36,252 –4,681 –101
Operating expenses –140,855 –128,691 –24,662 –21,807 –1,039 –1,148
Other technical expenses –38 –176 –251 –212 0 0
Technical result 89,522 82,597 –224 –783 518 1,017
Net investment income 103,049 117,685 460 285 0 0
Income from investments 129,492 145,714 1,103 1,064 0 0
Expenses from investments –34,193 –33,692 –643 –779 0 0
Financial assets accounted for using the equity
method
7,750 5,663 0 0 0 0
Other income 95 397 2,994 3,272 21 3
Reclassification of technical interest income –83,976 –81,277 0 0 0 0
Other expenses –1,719 –2,627 –3,067 –2,892 0 0
Non-technical result 17,449 34,177 387 665 21 3
Operating profit/(loss) 106,971 116,774 163 –118 539 1,020
Finance cost 0 0 0 0 0 0
Earnings before taxes from continuing operations 106,971 116,774 163 –118 539 1,020
Group functions Consolidation Group
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
0 0 –1,047,807 –1,024,271 2,774,435 2,639,699
0 0 4,319 –30,572 2,584,079 2,495,084
981 506 –3,553 –2,729 22,635 15,328
249 177 514 20,169 –1,690,073 –1,644,837
–33,500 –24,482 –5,170 5,294 –810,980 –788,475
–36 –570 8,582 10,885 –41,872 –34,336
–32,306 –24,369 4,691 3,047 63,789 42,763
293,266 239,951 –242,106 –210,396 128,145 119,747
424,615 380,792 –258,948 –228,597 288,064 268,634
–180,633 –142,324 8,060 11,686 –218,484 –157,283
49,284 1,483 8,782 6,515 58,565 8,396
12,028 17,792 –4,088 –5,240 26,066 25,134
–12,327 –13,066 993 6,808 –44,581 –37,403
292,967 244,677 –245,200 –208,828 109,630 107,478
260,661 220,308 –240,510 –205,781 173,419 150,241
0 0 0 0 –454 –2,255
–57,652 –57,928 12,183 12,946 –52,699 –52,920
203,009 162,380 –228,326 –192,835 120,266 95,066
Group functions Consolidation Group
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
0
0
–6,574 –2,972 1,086,444 1,041,964
0
0
139 –90 1,080,339 1,038,875
0
0
0 0 83,976 81,277
389
0
0 0 3,167 479
9,396 8,237 48 7 –900,849 –877,611
–18,370 –17,318 1,070 967 –183,856 –167,998
0
–296
1 2 –288 –683
–8,585 –9,377 1,257 886 82,488 74,340
3,886 15,751 –7,855 –17,353 99,541 116,368
108,310 141,177 –28,497 –31,070 210,408 256,885
–104,424 –125,748 8,839 3,569 –130,420 –156,651
0
322
11,803 10,148 19,553 16,133
3,623 2,494 –1,191 1,348 5,542 7,514
0
0
0 0 –83,976 –81,277
–2,886 –2,082 344 424 –7,329 –7,177
4,623 16,163 –8,703 –15,580 13,778 35,428
–3,962 6,786 –7,446 –14,695 96,266 109,767
–173 –97 72 0 –101 –97
–4,135 6,689 –7,374 –14,695 96,165 109,670
Life insurance
In € thousand
UNIQA Austria UNIQA International Reinsurance
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
Premiums written (gross), including savings portions
from unit-linked and index-linked life insurance
1,022,014 1,055,190 419,691 548,437 40,429 44,194
Premiums earned (net), including savings portions
from unit-linked and index-linked life insurance
990,565 1,012,050 408,397 538,294 17,539 19,243
Savings portions from unit-linked and
index-linked life insurance (gross)
219,802 231,806 100,712 249,833 0 0
Savings portions from unit-linked and
index-linked life insurance (net)
220,214 226,377 100,712 249,833 0 0
Premiums written (gross) 802,212 823,384 318,979 298,604 40,429 44,194
Premiums earned (net) 770,352 785,673 307,685 288,461 17,539 19,243
Technical interest income 225,498 231,088 26,112 27,884 0 0
Other insurance income 1,542 1,207 4,803 5,254 55 164
Insurance benefits –834,724 –814,514 –181,372 –185,187 –17,257 –19,188
Operating expenses –168,619 –177,874 –132,377 –121,716 –1,198 –3,989
Other technical expenses –5,037 –21,310 –2,195 –2,143 –3,348 –3,531
Technical result –10,987 4,270 22,655 12,554 –4,210 –7,300
Net investment income 276,306 291,739 57,509 42,934 9,226 9,691
Income from investments 317,355 374,235 64,955 51,421 9,226 9,691
Expenses from investments –51,583 –90,192 –7,446 –8,487 0 0
Financial assets accounted for using the equity
method
10,534 7,696 0 0 0 0
Other income 337 194 3,304 3,589 38 1
Reclassification of technical interest income –225,498 –231,088 –26,112 –27,884 0 0
Other expenses –1,179 –1,940 –19,519 –3,491 –31 –71
Non-technical result 49,966 58,904 15,182 15,148 9,234 9,621
Operating profit/(loss) 38,979 63,175 37,837 27,702 5,024 2,321
Amortisation of goodwill and impairment losses –1,913 –2,478 –307 –305 0 0
Finance cost –25,080 –25,083 –80 0 0 0
Earnings before taxes from continuing operations 11,985 35,613 37,451 27,397 5,024 2,321
Group functions Consolidation Group
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
0 0 –33,544 –36,179 1,448,590 1,611,642
0 0 750 597 1,417,251 1,570,184
0 0 0 0 320,513 481,639
0 0 0 0 320,925 476,210
0 0 –33,544 –36,179 1,128,076 1,130,003
0 0 750 597 1,096,326 1,093,974
0 0 0 0 251,610 258,973
382 –1 –189 –137 6,593 6,487
0 0 –2,367 –6,073 –1,035,721 –1,024,962
–16,541 –13,545 –1,083 –2,377 –319,817 –319,501
–130 –333 5,621 5,848 –5,089 –21,469
–16,288 –13,879 2,732 –2,143 –6,098 –6,498
8,821 11,462 1,642 –19,807 353,505 336,019
60,405 63,401 –32,839 –44,144 419,103 454,605
–53,365 –53,240 15,725 7,672 –96,670 –144,247
1,781 1,301 18,756 16,665 31,071 25,662
1,618 139 –61 77 5,236 4,001
0 0 0 0 –251,610 –258,973
–1,018 –6,238 1,120 –131 –20,626 –11,871
9,422 5,364 2,701 –19,861 86,505 69,177
–6,867 –8,516 5,433 –22,004 80,407 62,679
0 0 0 0 –2,220 –2,784
–6,376 –6,896 31,536 31,979 0 0
–13,242 –15,411 36,970 9,975 78,187 59,895

UNIQA International – classified by region

Premiums earned (net) Net investment income
In € thousand 1–12/2018 1–12/2017 1–12/2018 1–12/2017
adjusted
Poland 171,878 166,160 11,027 12,903
Slovakia 87,323 81,644 4,133 5,014
Czech Republic 169,564 148,326 3,161 7,070
Hungary 72,088 65,347 3,922 3,815
Central Europe (CE) 500,853 461,476 22,244 28,801
Romania 53,256 63,633 3,994 3,992
Ukraine 65,608 47,169 4,363 6,191
Eastern Europe (EE) 118,864 110,802 8,357 10,183
Russia 95,276 83,132 29,337 12,743
Russia (RU) 95,276 83,132 29,337 12,743
Albania 31,544 30,301 970 712
Bosnia and Herzegovina 27,655 25,870 2,430 2,309
Bulgaria 48,612 47,532 1,460 945
Kosovo 9,655 9,641 176 146
Croatia 47,779 48,935 12,212 14,763
Montenegro 10,684 10,288 793 729
North Macedonia 12,157 11,065 360 346
Serbia 38,860 35,723 3,988 1,311
Southeastern Europe (SEE) 226,946 219,354 22,390 21,260
Liechtenstein 16,412 15,272 404 –1,139
Switzerland 0 0 –16 303
Western Europe (WE) 16,412 15,272 389 –836
Austria 0 0 –995 –748
Administration 0 0 –995 –748
UNIQA International 958,350 890,037 81,720 71,402
Of which:
Earnings before taxes insurance companies
Impairment of goodwill
Insurance benefits Operating expenses Earnings before taxes
1–12/2018 1–12/2017 1–12/2018 1–12/2017 1–12/2018 1–12/2017
adjusted
–103,981 –101,203 –61,300 –62,534 14,613 12,710
–46,442 –47,838 –37,537 –32,682 5,135 4,650
–97,710 –90,595 –53,794 –49,652 20,147 14,086
–24,083 –23,912 –36,939 –33,606 4,599 2,785
–272,216 –263,548 –189,570 –178,474 44,494 34,231
–29,297 –35,728 –23,331 –29,989 –475 –384
–33,363 –22,229 –33,534 –25,760 3,157 4,396
–62,659 –57,957 –56,865 –55,749 2,682 4,012
–79,199 –74,078 –13,924 –11,473 16,483 10,161
–79,199 –74,078 –13,924 –11,473 16,483 10,161
–11,281 –9,594 –15,288 –15,328 1,451 2,476
–18,337 –17,357 –10,621 –9,500 1,044 991
–31,584 –31,643 –16,502 –16,125 1,720 1,378
–4,628 –3,940 –4,492 –4,067 785 1,066
–31,694 –35,609 –20,767 –20,735 6,137 5,102
–5,759 –5,647 –5,068 –4,548 495 285
–5,588 –4,922 –5,722 –5,799 433 473
–25,166 –22,269 –14,595 –13,795 1,908 2,086
–134,037 –130,981 –93,055 –89,896 13,973 13,858
–13,677 –11,061 –3,169 –3,778 –477 –40
0 0 0 0 131 394
–13,677 –11,061 –3,169 –3,778 –346 353
0 0 –20,008 –16,604 –22,173 –19,860
0 0 –20,008 –16,604 –22,173 –19,860
–561,788 –537,625 –376,591 –355,974 55,112 42,755
77,154 62,221
–35 0
Property and casualty insurance Health insurance
In € thousand 31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017
adjusted
Assets
Property, plant and equipment 158,803 162,469 44,866 35,276
Intangible assets 614,853 525,280 266,520 255,538
Investments
Investment property 227,191 254,494 235,225 237,163
Financial assets accounted for using the equity method 66,289 59,580 205,735 193,589
Other investments 4,627,839 4,825,851 3,081,666 2,999,567
Unit-linked and index-linked life insurance investments 0 0 0 0
Reinsurers' share of technical provisions 286,045 183,517 2,204 1,582
Reinsurers' share of technical provisions for unit-linked and index-linked life insurance 0 0 0 0
Receivables, including insurance receivables 356,008 176,572 241,476 319,261
Income tax receivables 48,058 38,840 967 306
Deferred tax assets 1,660 1,318 0 –11
Cash and cash equivalents 249,265 278,283 167,959 182,854
Assets in disposal groups held for sale 0 9,289 0 0
Total assets by business line 6,636,012 6,515,493 4,246,618 4,225,126
Liabilities
Subordinated liabilities 875,602 875,127 0 0
Technical provisions 3,273,160 3,135,972 3,193,024 3,039,217
Technical provisions for unit-linked and index-linked life insurance 0 0 0 0
Financial liabilities 169,111 5,820 22,167 27,900
Other provisions 392,017 526,604 288,397 296,605
Liabilities and other items classified as liabilities 499,908 374,003 95,172 57,606
Income tax liabilities 61,056 50,571 2,553 2,620
Deferred tax liabilities 48,910 57,530 100,795 118,068
Liabilities in disposal groups held for sale 0 0 0 0
Total liabilities by business line 5,319,763 5,025,625 3,702,108 3,542,015

Consolidated Statement of Financial Position – classified by business line

Life insurance Consolidation Group
31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017 31/12/2018 31/12/2017
adjusted
107,393 112,865 0 0 311,062 310,610
779,084 786,540 –41,572 –37,810 1,618,885 1,529,548
641,731 742,239 0 0 1,104,146 1,233,896
327,080 307,779 0 0 599,105 560,949
10,639,240 11,072,151 –714,930 –633,243 17,633,815 18,264,326
4,751,183 5,034,492 0 0 4,751,183 5,034,492
136,617 142,301 –11,505 –11,275 413,361 316,126
101 291,958 0 0 101 291,958
82,773 57,667 –139,548 –59,091 540,709 494,409
3,283 4,148 0 0 52,308 43,294
4,098 3,373 0 0 5,758 4,680
1,027,166 189,170 0 0 1,444,391 650,307
28,976 0 0 0 28,976 9,289
18,528,725 18,744,685 –907,555 –741,419 28,503,801 28,743,885
410,741 410,742 –416,511 –416,519 869,832 869,349
10,897,500 11,230,504 –27,326 –23,621 17,336,358 17,382,072
4,721,904 5,019,325 0 0 4,721,904 5,019,325
942,278 189,211 –335,073 –182,579 798,484 40,352
19,771 27,024 –37,186 –40,412 662,998 809,820
303,506 673,322 –91,375 –77,878 807,210 1,027,053
769 1,256 0 0 64,378 54,446
105,294 116,485 0 0 254,999 292,082
1,088 0 0 0 1,088 0
17,402,850 17,667,869 –907,471 –741,009 25,517,251 25,494,500
Consolidated equity and non-controlling interests 2,986,550 3,249,386
Total equity and liabilities 28,503,801 28,743,885

The amounts indicated for each business line have been adjusted to eliminate amounts resulting from internal transactions. Therefore, the balance of business line assets

and business line equity and liabilities does not allow conclusions to be drawn with regard to the equity allocated to the respective segment.

Notes to the Consolidated Financial Statements

Investments

1. Investment property

Land and buildings, including buildings on third-party land, held as long-term investments to generate rent revenue and/or for the purpose of capital appreciation are measured in accordance with the cost model. The investment property held as financial investments is subject to straight line depreciation over the useful life of 5 to 80 years and is recognised under the item "Net investment income".

The fair value is determined using reports prepared by independent experts. These experts' reports are prepared based on earned value and asset value methods or by weighted earned value and net asset value. It requires making assumptions about the future, principally concerning the discount rate, the exit yield, the expected utilisation (vacancy rate), the development of future rental charges, and the condition of the land and buildings. The construction and property value, location, useable area and usage category for the property are also taken into account. For this reason, all measurements of the fair value for the land and buildings come under Level 3 of the hierarchy in accordance with IFRS 13. The valuation techniques respond to the underlying assumptions and parameters. For instance, any reduction in the discount rate applied would result in an increase in the values ascertained for the land and buildings if the other assumptions and parameters remained unchanged. Conversely, any reduction in the expected utilisation or the expected rental charges would, for instance, result in a decrease in the values ascertained for the land and buildings if the other assumptions and parameters remained unchanged. The measurement-related assumptions and parameters are ascertained at each key date based on the best estimate by management with due respect to the current prevailing market conditions.

Acquisition costs In € thousand

At 1 January 2017 2,014,772
Currency translation –2,579
Change in basis of consolidation –2
Additions 14,925
Disposals –105,061
Reclassifications –127,440
At 31 December 2017 1,794,615
At 1 January 2018 1,794,615
Currency translation –978
Change in basis of consolidation 32,509
Additions 18,813
Disposals –75,636
Reclassifications –1,726
Reclassifications held for sale –152,160
At 31 December 2018 1,615,436

Accumulated depreciation and impairment losses In € thousand

At 1 January 2017 –664,776
Currency translation 1,474
Additions from depreciation –45,665
Additions from impairment –13,029
Disposals 85,354
Reclassifications 74,637
Reversal of impairment 1,287
At 31 December 2017 –560,719
At 1 January 2018 –560,719
Currency translation 290
Additions from depreciation –31,863
Additions from impairment –16,923
Disposals 50,959
Reclassifications 1,812
Reversal of impairment 413
Reclassifications held for sale 44,741
At 31 December 2018 –511,289
Carrying amounts
In € thousand
Property and
casualty
insurance
Health
insurance
Life
insurance
Total
At 1 January 2017 285,872 275,331 788,793 1,349,996
At 31 December 2017 254,494 237,163 742,239 1,233,896
At 31 December 2018 227,191 235,225 641,731 1,104,146
Fair values
In € thousand
Property and
casualty
insurance
Health
insurance
Life
insurance
Total
At 31 December 2017 447,622 527,343 1,242,662 2,217,627
At 31 December 2018 427,588 562,563 1,095,942 2,086,093

2. Financial assets accounted for using the equity method

Investments in associates are accounted for using the equity method. They are initially recognised at acquisition cost, which also includes transaction costs. After the firsttime recognition, the consolidated financial statements include the Group's share in profit/(loss) for the period and in changes in other comprehensive income until the date the applicable influence ends.

At each reporting date, UNIQA reviews whether there are any indications that the investments in associates are impaired. If this is the case, then the impairment loss is recorded as the difference between the participation carrying amount of the associate and the corresponding recoverable amount and recognised separately in profit/ (loss) for the period. An impairment loss is reversed in the event of an advantageous change in the estimates used to determine the recoverable amount.

Reconciliation of summarised financial information STRABAG SE Associated companies not
material on a stand-alone basis
In € thousand 20181) 2) 20172) 2018 2017
Net assets at 1 January 3,333,379 3,113,049 135,004 118,463
Change in basis of consolidation 0 0 0 0
Dividends –133,380 –97,470 –910 –866
Profit/(loss) after taxes 336,513 277,652 22,210 17,761
Other comprehensive income 5,903 40,148 –5,138 –354
Net assets at 31 December 3,542,415 3,333,379 151,166 135,004
Shares in associated companies 14.26% 14.26% Various investment amounts
Carrying amount 541,460 509,509 57,638 51,440

1) Estimate for 31 Dec. 2018 based on the interim report as at 30 Sept. 2018 on STRABAG SE available as at the reporting date

2) The carrying amounts are calculated based on the shares in circulation. 2018: 15.29%, 2017: 15.29%

At 31 December 2018, UNIQA held 14.3 per cent of STRABAG SE's share capital (31 December 2017: 14.3 per cent). UNIQA treats STRABAG SE as an associate due to contractual arrangements. As part of the accounting using the equity method, an assessment of the stake in STRABAG SE was made, based on the interim financial statements at 30 September 2018, for the period up until 31 December 2018. At 31 December 2018, the fair value amounts to €402,255 thousand (2017: €533,674 thousand).

Summarised statement of comprehensive income

In € thousand 1–9/2018 1–9/2017
Revenue 10,681,470 9,357,275
Depreciation –272,536 –277,866
Interest income 36,783 30,000
Interest expenses –47,277 –64,688
Income taxes –100,636 –49,130
Profit/(loss) for the period 187,758 86,740
Other comprehensive income –2,923 17,097
Total comprehensive income 184,835 103,837

STRABAG SE1)

Summarised statement of STRABAG SE1)
financial position
In € thousand 30/9/2018 31/12/2017
Cash and cash equivalents 1,754,402 2,790,447
Other current assets 4,969,505 4,167,935
Current assets 6,723,907 6,958,382
Non-current assets 4,767,771 4,095,741
Total assets 11,491,678 11,054,123
Current financial liabilities 333,250 411,098
Other current liabilities 5,226,053 5,099,945
Current liabilities 5,559,303 5,511,043
Non-current financial liabilities 1,128,336 882,879
Other non-current liabilities 1,327,265 1,262,482
Non-current liabilities 2,455,601 2,145,361
Total liabilities 8,014,904 7,656,404
Net assets 3,476,774 3,397,719

1) STRABAG SE Interim Report January-September 2018 as published on 29/11/2018.

All other financial assets accounted for using the equity method are negligible from the perspective of the Group when considered individually and are stated in aggregate form.

The financial statements of the associates most recently published have been used for the purposes of the accounting using the equity method, and have been adjusted based on any essential transactions between the relevant reporting date and 31 December 2018.

Summary of information on
associated companies not
material on a stand-alone ba
1–12/2018 1–12/2017
sis
In € thousand
Group's share of profit from continuing
operations 8,597 6,413
Group's share of other comprehensive
income –2,062 –142
Group's share of total comprehensive
income 6,535 6,270

3. Other investments

UNIQA has applied the deferral approach for IFRS 9 since 1 January 2018. This enables UNIQA to postpone the date of first-time application of IFRS 9 until IFRS 17 comes into force.

Classification

UNIQA classifies non-derivative financial assets to the following categories: financial assets at fair value through

profit or loss, loans and receivables, and financial assets available for sale.

Non-derivative financial liabilities are classified as measured at amortised cost.

Derivatives are recognised as financial assets or liabilities at fair value through profit or loss.

Recognition and derecognition

Loans, receivables and issued debt securities are recognised from the date on which they arise. All other financial assets and liabilities are recognised for the first time on the settlement date. Financial assets are derecognised when the contractual rights to cash flows from an asset expire or the rights to receive the cash flows in a transaction in which all major risks and opportunities connected with the ownership of the financial asset are transferred.

In securities lending transactions, the risks and rewards associated with the securities lent, such as the price risk, the credit risk and the income from dividends and other income from the securities lent, remain with the lender. As a result, the securities lent are not derecognised. The assets transferred are available-for-sale financial assets. Cash collateral in connection with securities lending transactions is reported under the item "Cash and cash equivalents".

Financial liabilities are derecognised when the contractual obligation is fulfilled, extinguished or expired.

Derivatives are also recognised from the date on which they arise.

Measurement

With the exception of loans, investments are listed at their fair value. The loans are accounted for at amortised cost.

Financial assets at fair value through profit or loss

Financial assets are recognised at fair value through profit or loss if the asset is either held for trading or is designated at fair value and recognised in profit and loss (fair value option). These include ABS bonds, structured bonds, hedge funds and investment certificates whose original classification fell within this category.

The fair value option is applied to structured products that are not split between the underlying transaction and the derivative but are accounted for as a unit. Unrealised gains and losses are recognised in profit/(loss) for the period.

Derivatives are used within the limits permitted under the Austrian Insurance Supervisory Act for hedging investments and for increasing earnings. All fluctuations in value are recognised in profit/(loss) for the period. Financial assets from derivative financial instruments are recognised under other investments. Financial liabilities from derivative financial instruments are recognised under financial liabilities.

Available-for-sale financial assets

Available-for-sale financial assets are initially measured at fair value plus directly attributable transaction costs. Subsequently, available-for-sale financial assets are measured at fair value. Corresponding value changes are, with the exception of impairment and foreign exchange differences in the case of available-for-sale debt securities, recognised in the accumulated profits in equity. When an asset is derecognised, the accumulated other comprehensive income is reclassified to profit/(loss) for the period.

Loans and receivables

When first recognised, such assets are measured at their fair value plus directly attributable transaction costs. Subsequently, they are measured at amortised cost using the effective interest method.

Non-derivative financial liabilities

When first recognised, non-derivative financial liabilities are measured at fair value less directly attributable transaction costs. Subsequently, these financial liabilities are measured at amortised cost using the effective interest method.

Investments are broken down into the following classes and categories of financial instruments:

At 31 December 2018 Variable-income
securities
Fixed-income
securities
Loans and
other
Derivative
financial
Investments
under
Total
In € thousand investments instruments investment
contracts
Financial assets at fair value through profit or loss 24,538 308,029 0 20,804 56,395 409,767
Available-for-sale financial assets 840,857 15,702,491 0 0 0 16,543,348
Loans and receivables 0 172,985 507,715 0 0 680,701
Total 865,396 16,183,505 507,715 20,804 56,395 17,633,815
of which fair value option 24,538 308,029 0 0 0 332,567
At 31 December 2017 (adjusted) Variable-income
securities
Fixed-income
securities
Loans and
other
Derivative
financial
Investments
under
Total
In € thousand investments instruments investment
contracts
Financial assets at fair value through profit or loss 29,415 315,968 0 165,037 60,419 570,840
Available-for-sale financial assets 856,090 16,149,214 0 0 0 17,005,304
Loans and receivables 0 216,459 471,723 0 0 688,182
Total 885,505 16,681,642 471,723 165,037 60,419 18,264,326
of which fair value option 29,415 315,968 0 0 0 345,384

Impairments

Non-derivative financial assets

Financial assets not designated at fair value through profit or loss are tested on every reporting date to determine whether there is any objective indication of impairment. For debt instruments and assets in the category "Loans and receivables", this test is executed within the framework of an internal impairment process. If objective indicators suggest that the value currently attributed is not tenable, an impairment is recognised.

Objective indications that financial assets are impaired are:

  • the default or delay of a debtor,
  • the opening of bankruptcy proceedings for a debtor, or signs indicating that such proceedings are imminent,
  • adverse changes in the rating of borrowers or issuers,
  • changes in the market activity of a security, or
  • other observable data that indicate a significant decrease in the expected payments from a group of financial assets.

In the case of an investment in an equity instrument, a significant or prolonged decline in the fair value below its cost is also objective evidence of impairment. A significant decrease is a decrease of 20 per cent, and a prolonged decline is one that lasts for at least nine months.

Financial assets measured at amortised cost

Impairment is calculated as the difference between the carrying amount and the present value of the estimated future cash flows, discounted at the original effective interest rate of the asset. Losses are recognised in profit/ (loss) for the period. If there are no realistic chances of recovering the asset, an impairment has to be recognised. In case of an event that causes a reversal of impairment losses, this is recognised in profit/(loss) for the period. In the event of a definitive non-performance, the asset is derecognised.

Available-for-sale financial assets

Impairment of available-for-sale financial assets is recognised in profit/(loss) for the period by reclassifying the losses accumulated in equity. The accumulated loss that is reclassified from equity to profit/(loss) for the period is the difference between the acquisition cost, net of any redemptions and amortisations and current fair value, less any impairment loss previously recognised in profit or loss. If the fair value of an impaired, available-for-sale debt instrument increases in a subsequent period and the increase can be objectively related to an event occurring after the impairment was recognised, the impairment is reversed, with the amount of the reversal recognised in profit or loss. Reversals of impairment losses of equity instruments held at fair value cannot be recognised in profit/(loss) for the period.

Determination of fair value

A range of accounting policies and disclosures requires the determination of the fair value of financial and nonfinancial assets and liabilities. UNIQA has defined a control framework with regard to the determination of fair value. This includes a measurement team, which bears general responsibility for monitoring all major measurements of fair value, including Level 3 fair values, and reports directly to the respective Member of the Management Board.

A regular review is carried out of the major unobservable inputs and the measurement adjustments. If information from third parties (e.g. price quotations from brokers or price information services) is used to determine fair values, the evidence obtained from third parties is examined in order to see whether such measurements meet the requirements of IFRSs. The level in the fair value hierarchy to which these measurements are attributable is also tested. Major items in the measurement are reported to the Audit Committee.

As far as possible, UNIQA uses data that are observable on the market when determining the fair value of an asset or a liability. Based on the inputs used in the valuation

techniques, the fair values are assigned to different levels in the fair value hierarchy.

  • Level 1: quoted prices (unadjusted) in active markets for identical assets and liabilities. At UNIQA, these primarily involve quoted shares, quoted bonds and quoted investment funds.
  • Level 2: valuation parameters that are not quoted prices included in Level 1 but which can be observed for the asset or liability either directly (i.e. as a price) or indirectly (i.e. derived from prices), or are based on prices on markets that have been classified as inactive. The parameters that can be observed here include, for example, exchange rates, yield curves and volatilities. At UNIQA, these include in particular quoted bonds that do not fulfil the conditions under Level 1, along with structured products.
  • Level 3: valuation parameters for assets or liabilities that are not based or are only partly based on observable market data. The valuations here primarily involve application of the discounted cash flow method, comparative procedures with instruments for which there are observable prices and other procedures. As there are no observable parameters here in many cases, the estimates used can have a significant impact on the result of the valuation. At UNIQA, it is primarily other equity investments, private equity and hedge funds, ABS and structured products that do not fulfil the conditions under Level 2 that are assigned to Level 3.

If the inputs used to determine the fair value of an asset or a liability can be assigned to different levels of the fair value hierarchy, the entire fair value measurement is assigned to the respective level of the fair value hierarchy that corresponds to the lowest input significant for the measurement overall.

UNIQA recognises reclassifications between different levels of the fair value hierarchy at the end of the reporting period in which the change occurred.

The valuation processes and methods are as follows:

Financial instruments measured at fair value

For the valuation of capital investments, techniques best suited for the establishment of corresponding value are applied. The following standard valuation techniques are applied for financial instruments which come under levels 2 and 3:

Market approach

The valuation method in the market approach is based on prices or other applicable information from market transactions which involve identical or comparable assets and liabilities.

Income approach

The income approach corresponds to the method whereby the future (expected) payment flows or earnings are inferred on a current amount.

Cost approach

The cost approach generally corresponds to the value which would have to be applied in order to procure the asset once again.

Non-financial assets and loans

The fair value of investment property is determined within the scope of the impairment test.

The loans are accounted for at amortised cost. Any required impairment is determined with due regard to the collateral and the debtor's creditworthiness.

Financial liabilities

The fair value of financial liabilities and subordinated liabilities is determined using the discounted cash flow method. Yield curves and CDS spreads are used as inputs.

Assets Price method Input factors Price model
Fixed-income securities
Listed bonds Listed price - -
Unlisted bonds Theoretical price CDS spread, yield curves Present value method
Discounted cash flow,
Unquoted asset backed securities Theoretical price - single deal review, peer
Infrastructure financing Theoretical price - Discounted cash flow
Variable-income securities
Listed shares/investment funds Listed price - -
Private equities Theoretical price Certified net asset values Net asset value method
Hedge funds Theoretical price Certified net asset values Net asset value method
Other shares Theoretical value WACC,
(long-term) revenue growth rate,
(long-term) profit margins,
control premium
Expert opinion
Derivative financial instruments
Equity basket certificate Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
Black-Scholes Monte Carlo N-DIM
CMS floating rate note Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
LIBOR market model, Hull-White
Garman-Kohlhagen Monte Carlo
CMS spread certificate Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
Contract specific model
FX (Binary) option Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
Black-Scholes-Garman-Kohlhagen
Monte Carlo N-DIM
Option (Inflation, OTC, OTC FX options) Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
Black-Scholes Monte Carlo N-DIM,
contract specific model, inflation
market model NKIS
Structured bonds Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
Black-Scholes-Garman-Kohlhagen
Monte Carlo N-DIM, LMM
Swap, cross currency swap Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
Black-Scholes-Garman-Kohlhagen
Monte Carlo N-DIM, Black–76-model,
LIBOR market model, contract specific
model
Swaption, total return swaption Theoretical price CDS spread, yield curves,
volatilities (FX, cap/floor, swaption,
constant maturity swap, shares)
Black - basis point volatility, contract
specific model
Investments under investment contracts
Listed shares/investment funds Listed price - -
Unlisted investment funds Theoretical price CDS spread, yield curves Present value method

Valuation techniques and inputs in the determination of fair values

Valuation hierarchy

Assets and liabilities measured at fair value

Level 1 Level 2 Level 3 Total
In € thousand 31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017
adjusted
Available-for-sale financial assets
Variable-income securities 695,196 727,791 1,135 125 144,526 128,173 840,857 856,090
Fixed-income securities 12,567,999 13,287,001 2,633,039 2,553,636 501,453 308,578 15,702,491 16,149,214
Total 13,263,195 14,014,792 2,634,175 2,553,761 645,979 436,751 16,543,348 17,005,304
Financial assets at fair value through profit or loss
Variable-income securities 0 0 14,445 17,684 10,094 11,732 24,538 29,415
Fixed-income securities 197,100 175,635 48,235 78,774 62,694 61,560 308,029 315,968
Derivative financial instruments 12 20 5,205 84,249 15,587 80,767 20,804 165,037
Investments under investment contracts 49,008 56,630 932 971 6,456 2,818 56,395 60,419
Total 246,120 232,285 68,816 181,678 94,830 156,876 409,767 570,840
Level 1 Level 2 Level 3 Total
In € thousand 31/12/2018 31/12/2017 31/12/2018 31/12/2017 adjusted 31/12/2018 31/12/2017 31/12/2018 31/12/2017 adjusted
Financial liabilities
Derivative financial instruments 0 0 13,345 24,208 0 2,307 13,345 26,514
Total 0 0 13,345 24,208 0 2,307 13,345 26,514

Fair values of assets and liabilities measured at amortised cost

Level 1 Level 2 Level 3 Total
In € thousand 31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017
adjusted
31/12/2018 31/12/2017
adjusted
Investment property 0 0 0 0 2,086,093 2,217,627 2,086,093 2,217,627
Loans and receivables
Loans and other investments 0 0 395,016 328,323 112,700 143,400 507,715 471,723
Fixed-income securities 30,789 51,579 123,862 155,378 31,443 32,768 186,094 239,724
Total 30,789 51,579 518,878 483,701 144,143 176,168 693,809 711,447
Level 1 Level 2 Level 3 Total
In € thousand 31/12/2018 31/12/2017 adjusted 31/12/2018 31/12/2017 31/12/2018 31/12/2017 31/12/2018 31/12/2017 adjusted
Financial liabilities
Liabilities from collateral received for securities
lending 0 0 0 0
772,196
0
772,196
0
Liabilities from loans 0 0 0 0
12,943
13,837 12,943 13,837
Total 0 0 0 0
785,139
13,837 785,139 13,837
Subordinated liabilities 959,400 1,088,161 0 0 0 0
959,400
1,088,161

Transfers between levels 1 and 2

In the reporting period transfers from Level 1 to Level 2 were made in the amount of €443,997 thousand (2017: €202,399 thousand) and from Level 2 to Level 1 in the amount of €234,586 thousand (2017: €1,508,494 thousand). These are attributable primarily to changes in trading frequency and trading activity.

Level 3 financial instruments

The following table shows the changes to the fair values of financial instruments whose valuation techniques are not based on observable inputs.

RZB shares Fixed-income securities Other Total
In € thousand 2018 2017 2018 2017
adjusted
2018 2017
adjusted
2018 2017
adjusted
At 1 January 0 126,071 308,578 427,840 282,743 286,039 591,321 839,950
Transfers from Level 3 to Level 1 0 –126,071 –24 0 –6 0 –29 –126,071
Transfers to Level 3 0 0 772 107,276 0 1,741 772 109,017
Gains and losses recognised in profit or loss 0 0 1,630 –24,697 –12,527 9,579 –10,897 –15,119
Gains and losses recognised in other comprehensive
income 0 0 –14,445 –1,573 3,290 2,178 –11,155 605
Additions 0 0 217,244 101,253 43,676 11,929 260,920 113,182
Disposals 0 0 –12,273 –301,521 –77,814 –24,514 –90,087 –326,035
Changes from currency translation 0 0 –29 0 –6 –7 –35 –7
Change in basis of consolidation 0 0 0 0 0 –4,202 0 –4,202
At 31 December 0 0 501,453 308,578 239,356 282,743 740,809 591,321

Sensitivities

For the most important financial instruments in Level 3, an increase in the discount rate by 100 basis points results in a 5.7 per cent reduction in the value (2017: 3.7 per cent). A reduction in the discount rate by 100 basis points results in a 6.4 per cent increase in value (2017: 3.7 per cent).

Transfer of financial assets Fair value
In € thousand 31/12/2018 31/12/2017
Transferred financial assets from securities lending 772,406 0
Liabilities from collateral received for securities
lending 772,196 0
Net position 210 0

Carrying amounts for loans and other investments In € thousand

31/12/2018 31/12/2017 adjusted

Loans
Loans to affiliated unconsolidated companies 4,382 0
Mortgage loans 14,100 17,151
Loans and advance payments on policies 13,481 8,409
Other loans 54,986 7,589
Total 86,950 33,148
Other investments
Bank deposits 395,016 328,323
Deposits retained on assumed reinsurance 25,750 110,252
Total 420,766 438,575
Total sum 507,715 471,723

The carrying amounts of the loans and other investments correspond to their fair values. The measurement is based on collateral and the creditworthiness of the debtor; for deposits with banks it is based on quoted prices.

The carrying amounts of the transferred financial assets of the securities lending transactions and the liabilities from collateral received for securities lending transactions correspond to the fair values.

Impairment of loans
In € thousand
31/12/2018 31/12/2017
At 1 January –6,339 –25,832
Allocation –114 –1,025
Use 1,870 19,056
Reversal 933 1,502
Currency translation –7 –39
At 31 December –3,657 –6,339

fair values of loans In € thousand

31/12/2018 31/12/2017 adjusted

Up to 1 year 4,227 2,639
More than 1 year and up to 5 years 16,703 8,575
More than 5 years up to 10 years 56,240 12,377
More than 10 years 9,780 9,558
Total 86,950 33,148

4. Net investment income

Classified by business line Property and casualty
insurance
Health insurance Life insurance Total
In € thousand 1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017 1–12/2018 1–12/2017 1–12/2018 1–12/2017 adjusted
Investment property 9,117 –2,910 5,783 15,647 32,475 40,932 47,375 53,670
Financial assets accounted for using the equity method 58,565 8,396 19,553 16,133 31,071 25,662 109,189 50,190
Variable-income securities 16,450 22,196 9,022 17,788 19,284 13,062 44,756 53,046
Available for sale 14,807 22,196 8,902 16,597 19,194 23,048 42,903 61,841
At fair value through profit or loss 1,642 0 120 1,191 90 –9,986 1,853 –8,795
Fixed-income securities 77,511 82,293 83,104 54,203 253,456 229,231 414,071 365,727
Available for sale 81,459 82,595 85,447 55,252 252,528 223,959 419,434 361,806
At fair value through profit or loss –3,948 –302 –2,343 –1,049 928 5,272 –5,363 3,921
Loans and other investments 3,667 3,442 2,092 1,421 34,174 35,820 39,933 40,683
Loans 450 2,210 1,754 2,695 10,142 7,735 12,345 12,640
Other investments 3,217 1,232 339 –1,274 24,032 28,085 27,588 28,043
Derivative financial instruments –16,586 14,576 –10,485 20,647 –918 4,147 –27,989 39,370
Investment administration expenses, interest paid and
other investment expenses –20,579 –8,245 –9,528 –9,472 –16,037 –12,834 –46,144 –30,551
Total 128,145 119,747 99,541 116,368 353,505 336,019 581,191 572,134
Of which:
Current income/expenses 107,340 105,382 83,623 75,268 336,692 340,853 527,656 521,502
Gains/losses from disposals and changes in value 20,805 14,366 15,917 41,100 16,813 –4,834 53,535 50,632
Impairments –13,062 –13,691 –1,280 –2,172 –15,650 –36,130 –29,992 –51,993
Classified by type of income Current
income/expenses
Gains/losses from
disposals and
changes in value
Total of which
impairment
In € thousand 1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017
Financial assets at fair value through profit or loss 2,124 6,517 –33,624 27,979 –31,500 34,496 0 0
Variable-income securities
(within the framework of fair value option)
763 1,945 1,090 –10,740 1,853 –8,795 0 0
Fixed-income securities
(within the framework of fair value option)
1,510 4,002 –6,873 –81 –5,363 3,921 0 0
Derivative financial instruments –149 570 –27,841 38,800 –27,989 39,370 0 0
Investments under investment contracts1) 0 0 0 0 0 0 0 0
Available-for-sale financial assets 392,045 383,100 70,292 40,547 462,337 423,647 –12,980 –38,964
Variable-income securities 36,555 25,414 6,348 36,427 42,903 61,841 –10,175 –1,843
Fixed-income securities 355,490 357,686 63,944 4,120 419,434 361,806 –2,805 –37,121
Loans and receivables 39,116 42,006 817 –1,323 39,933 40,683 –89 0
Fixed-income securities 7,921 8,362 1,272 800 9,193 9,162 0 0
Loans and other investments 31,195 33,645 –455 –2,123 30,740 31,521 –89 0
Investment property 78,781 70,241 –31,407 –16,571 47,375 53,670 –16,923 –13,029
Financial assets accounted for using the equity method 61,733 50,190 47,456 0 109,189 50,190 0 0
Investment administration expenses, interest paid and
other investment expenses
–46,144 –30,551 0 0 –46,144 –30,551 0 0
Total 527,656 521,502 53,535 50,632 581,191 572,134 –29,992 –51,993

1) Income from investments under investment contracts is not stated due to its transitory character.

Details of net investment income In € thousand 1–12/2018 1–12/2017 Current income/expenses from investment property Rent revenue 110,491 109,449 Operational expenses –31,710 –39,208 Gains/losses from disposals and changes in value Currency gains/losses –16,603 –62,262 of which gains/losses from derivative financial instruments as part of US dollar underlying 8,620 –68,199 of which gains/losses from derivative financial instruments as part of hedge transactions in US dollar –11,965 28,943

Positive currency effects from investments amounting to €9,558 thousand (2017: negative currency effects amounting to €–22,936 thousand) were recognised directly in equity.

Net profit/(loss) by measurement category In € thousand 1–12/2018 1–12/2017 adjusted

Financial assets at fair value through profit or loss
Recognised in profit/(loss) for the period –31,500 34,496
Available-for-sale financial assets
Recognised in profit/(loss) for the period 462,337 423,647
of which reclassified from equity to consolidated
income statement –99,926 –130,195
Recognised in other comprehensive income1) –445,017 –148,323
Net income 17,320 275,324
Loans and receivables
Recognised in profit/(loss) for the period 39,933 40,683
Financial liabilities measured at amortised cost
Recognised in profit/(loss) for the period –52,800 –53,017

1) The presentation does not include the share of other comprehensive income allocated to the discontinued operations. This results in differences between these amounts and the amount shown in the consolidated statement of comprehensive income.

Technical items

Insurance and reinsurance contracts along with investment contracts with a discretionary participation feature fall within the scope of IFRS 4 – Insurance Contracts. In accordance with IAS 8, the provisions of US Generally Accepted Accounting Principles (US GAAP) in the version applicable on 1 January 2005 were applied to all cases for which IFRS 4 contains no specific regulations on assessment and measurement. For balancing the accounts and evaluation of the insurance-specific entries of life insurance with profit participation, FAS 120 was observed; FAS 60 was applied for specific items in health, property and casualty insurance and FAS 113 for reinsurance. Unitlinked life insurance, where the policyholder bears the entire investment risk, was accounted for in accordance with FAS 97.

Based on the regulations, technical items must be covered by suitable assets (cover funds). As is standard in the insurance industry, amounts dedicated to the cover funds are subject to a limitation as regards availability in the Group.

Insurance and investment contracts

Insurance contracts are contracts through which a significant insurance risk is assumed. Investment contracts, i.e. contracts that do not transfer a significant insurance risk and that do not include a discretionary profit participation feature, fall under the scope of IAS 39 (Financial Instruments).

Reinsurance contracts

Ceded reinsurance is stated in a separate item under assets. The profit and loss items (premiums and payments) are deducted openly from the corresponding items in the gross account, while commission income is reported separately as its own item. Reinsurance acquired (indirect business) is recognised as an insurance contract.

5. Technical provisions

Unearned premiums

For short-term insurance contracts, such as most property and casualty insurance policies, premiums relating to future years are reported as unearned premiums in line with the applicable regulations of US GAAP. The amount of these unearned premiums corresponds to the insurance cover granted proportionally in future periods. Premiums levied upon entering into certain long-term contracts (e.g. upfront fees) are recognised as unearned premiums. In line with the applicable regulations of US GAAP, these fees

are recorded in the same manner as the redemption of deferred acquisition costs. These unearned premiums are in principle calculated for each individual policy and exactly to the day. If they are attributable to life insurance, they are included in insurance provision.

Insurance provisions

Insurance provisions are essentially established in the life and health insurance lines. Their carrying amount is determined based on actuarial principles on the basis of the present value determined prospectively of future benefits to be paid by the insurer less the present value of future net premiums the insurer expects to receive on an individual contract basis. Insurance provisions are also established in the property and casualty lines that cover lifelong obligations (accident pensions as well as pensions in motor liability insurance). The insurance provision of the life insurer is calculated by taking into account prudent and contractually agreed calculation principles, which are explained in more detail under the actuarial risks in chapter 43, "Risk profile". These calculation principles take into account assumptions related to costs, mortality, invalidity and interest rate changes. Reasonable safety margins are included here in order to account for the risk of adjustments, errors and contingencies over the term of the contract.

For policies that are mainly of investment character (e.g. unit-linked life insurance), the provisions of FAS 97 are used to measure insurance provision. Insurance provision is arrived at by combining the invested amounts, the change in value of the underlying investments and the withdrawals under the policy.

Insurance provisions for health insurance are determined based on calculation principles that correspond to the "best estimate", taking into account safety margins. Once calculation principles have been determined, they have to be applied to the corresponding partial portfolio for the whole duration (locked-in principle).

Provisions for unsettled claims

The provision for unsettled claims includes both the provision for claims already reported by the reporting date as well as the provision for damage that has not yet been reported but which has already occurred.

The provision in property and casualty insurance is determined based on a best estimate. Standard actuarial methods are used to calculate the claim reserves with the parameters for these based on historical data. The

assumptions made are reviewed continuously and adjusted if necessary. Examples of material assumptions include growth in claims frequency and in average claims expenses. The settlement patterns for the individual lines of business which can be impacted by various factors represent a further material assumption. Assumptions regarding the future progress of claims inflation are only made to the extent that the future development is extrapolated based on historical observations. In insurance lines where historical values do not allow the application of statistical methods, calculations are made on the basis of market data or expert assessments.

Discounting of claims reserves only takes place with respect to a small section of the annuity reserves for which an insurance provision is also formed. Recourse payments expected in future are deducted from the provision for unsettled claims. Costs of settling the claim that are directly attributable to the claim event such as costs of an expert report are already included in the calculation for the provision. Provisions for internal settlement expense are determined in a separate calculation procedure. The calculation of the provision for unsettled claims involves uncertainty on account of the contingency risk in the underlying assumptions. Further information on this can be found in chapter 43, "Risk profile".

For health insurance, provisions for unsettled claims are estimated on the basis of past experience, taking into consideration the known arrears in claim payments.

Life insurance is calculated on an individual loss basis with the exception of the provision for unreported claims.

Provision for the assumed reinsurance business generally complies with the figures of the cedents.

Provisions for premium refunds and profit participation

The provision for premium refunds includes the amounts for profit-related and non-profit related profit participation to which the policyholders are entitled on the basis of statutory or contractual provisions.

In life insurance, policies with a discretionary participation feature, differences between local measurement and measurement in accordance with IFRSs are presented with deferred profit participation taken into account, whereby this is also reported in profit/(loss) for the period or in other comprehensive income depending on the recognition of the change in the underlying measurement differences. The amount of the provision for deferred profit participation generally comes to 85 per cent of the valuation differentials before tax.

Other technical provisions

This item contains provision for contingent losses for acquired reinsurance portfolios as well as provision for expected cancellations and premium defaults.

Liability Adequacy Test

The Liability Adequacy Test evaluates whether the established IFRS reserves are sufficient. For the life insurance portfolio, a best estimate reserve is compared with the IFRS reserve less the deferred acquisition costs plus unearned revenue liability (URL). This calculation is done separately each quarter for mixed insurance policies, pension policies, risk insurance policies, and unit-linked and index-linked policies.

Because UNIQA already uses the best estimate approach for calculating loss reserves in non-life, only unearned premiums are tested. Business lines that feature a surplus in the annual calculation of less than 10 per cent from future premiums less claims and costs expected in future are reviewed each quarter. In non-life insurance, the business lines tested are motor vehicle liability insurance, general liability insurance and other.

Gross
In € thousand
Unearned
premiums
Insurance
provision
Provision for
unsettled claims
Provision for
non-profit
related premium
refunds
Provision for
profit-related
premium
refunds and/or
policyholder
profit
participation
Other technical
provisions
Total
Property and casualty insurance
At 1 January 2018 563,515 12,550 2,492,366 28,242 1,771 14,308 3,112,751
Foreign exchange differences –3,499 –383 –7,791 –52 1 –75 –11,799
Portfolio changes –515 –808 –2,269 –3,592
Additions 319 1,186 501 3,015 5,020
Disposals –185 –124 –954 –3,136 –4,399
Premiums written 2,774,435 2,774,435
Premiums earned –2,741,750 –2,741,750
Claims reporting year 1,769,180 1,769,180
Claims payments reporting year –863,108 –863,108
Change in claims previous years –46,449 –46,449
Claims payments previous years –744,127 –744,127
Health insurance
At 1 January 2018 10,727 2,799,040 165,494 11,580 51,545 657 3,039,042
Foreign exchange differences –200 –105 81 –12 0 –2 –238
Portfolio changes 492 97 –158 431
Additions 133,208 10,571 20,000 218 163,997
Disposals –23 –9,056 –20,651 –29,730
Premiums written 1,086,444 1,086,444
Premiums earned –1,084,569 –1,084,569
Claims reporting year 741,200 741,200
Claims payments reporting year –571,444 –571,444
Change in claims previous years –8,868 –8,868
Claims payments previous years –143,344 –143,344
At 31 December 2018 12,894 2,932,119 183,216 13,082 50,894 715 3,192,921

At 31 December 2018 592,185 12,301 2,599,264 29,251 1,319 11,843 3,246,163

Life insurance
At 1 January 2018 10,207,610 169,477 4,829 843,708 4,655 11,230,279
Foreign exchange differences –14,236 –1,063 –14 –776 –98 –16,187
Portfolio changes 50,017 –422 –3,307 –102 46,186
Additions 147,563 164 26,881 1,397 176,006
Disposals –411,471 –49 –158,687 –495 –570,701
Claims reporting year 1,224,385 1,224,385
Claims payments reporting year –1,044,615 –1,044,615
Change in claims previous years 11,324 11,324
Claims payments previous years –159,402 –159,402
At 31 December 2018 9,979,484 199,684 4,931 707,819 5,357 10,897,274
Total
At 1 January 2018 574,242 13,019,200 2,827,337 44,650 897,024 19,620 17,382,072
Foreign exchange differences –3,699 –14,724 –8,772 –78 –775 –175 –28,224
Portfolio changes –24 50,017 –1,133 –3,307 –2,529 43,025
Additions 281,090 11,921 47,382 4,630 345,023
Disposals –411,679 –9,230 –180,291 –3,631 –604,831
Premiums written 3,860,879 3,860,879
Premiums earned –3,826,319 –3,826,319
Claims reporting year 3,734,766 3,734,766
Claims payments reporting year –2,479,167 –2,479,167
Change in claims previous years –43,993 –43,993
Claims payments previous years –1,046,874 –1,046,874
At 31 December 2018 605,079 12,923,904 2,982,164 47,264 760,032 17,915 17,336,358
Reinsurers' share
In € thousand
Unearned
premiums
Insurance
provision
Provision for
unsettled claims
Provision for
non-profit
related premium
refunds
Provision for
profit-related
premium
refunds and/or
policyholder
profit
participation
Other technical
provisions
Total
Property and casualty insurance
At 1 January 2018 25,903 12 145,312 1,791 173,019
Foreign exchange differences 223 0 173 –22 374
Portfolio changes 17 –856 –839
Additions 10 831 841
Premiums written 157,498 157,498
Premiums earned –156,085 –156,085
Claims reporting year 142,869 142,869
Claims payments reporting year –18,784 –18,784
Change in claims previous years –699 –699
Claims payments previous years –22,587 –22,587
At 31 December 2018 27,557 22 245,429 2,600 275,608
Health insurance
At 1 January 2018 200 1,159 31 1,391
Foreign exchange differences 3 –68 –2 –67
Portfolio changes 466 –457 456 464
Additions 4 4
Disposals –68 –68
Premiums written 3,611 3,611
Premiums earned –3,656 –3,656
Claims reporting year 789 789
Claims payments reporting year –391 –391
Change in claims previous years 872 872
Claims payments previous years –891 –891
At 31 December 2018 624 566 863 4 2,057
Life insurance
At 1 January 2018 136,223 5,477 17 141,716
Foreign exchange differences –85 –18 –104
Portfolio changes –192 –1 –193
Additions 237 0 238
Disposals –5,593 –5,593
Claims reporting year 22,023 22,023
Claims payments reporting year –19,685 –19,685
Change in claims previous years 2,463 2,463
Claims payments previous years –5,169 –5,169
At 31 December 2018 130,590 5,089 17 135,696
Total
At 1 January 2018 26,103 137,394 150,820 1,808 316,126
Foreign exchange differences 227 –154 153 –22 204
Portfolio changes 483 –649 –401 –567
Additions 248 835 1,083
Disposals –5,661 –5,661
Premiums written 161,109 161,109
Premiums earned –159,741 –159,741
Claims reporting year 165,681 165,681
Claims payments reporting year –38,860 –38,860
Change in claims previous years 2,637 2,637
Claims payments previous years –28,647 –28,647
At 31 December 2018 28,181 131,178 251,381 2,621 413,361
Net
In € thousand
Unearned
premiums
Insurance
provision
Provision for
unsettled claims
Provision for
non-profit
related premium
refunds
Provision for
profit-related
premium
refunds and/or
policyholder
profit
participation
Other technical
provisions
Total
Property and casualty insurance
At 1 January 2018 537,612 12,538 2,347,053 28,242 1,771 12,516 2,939,732
Foreign exchange differences –3,722 –382 –7,964 –52 1 –53 –12,173
Portfolio changes –532 48 –2,269 –2,753
Additions 308 1,186 501 2,184 4,179
Disposals –185 –124 –954 –3,136 –4,399
Premiums written 2,616,937 2,616,937
Premiums earned –2,585,666 –2,585,666
Claims reporting year 1,626,311 1,626,311
Claims payments reporting year –844,324 –844,324

Change in claims previous years –45,750 –45,750 Claims payments previous years –721,540 –721,540

At 31 December 2018 564,628 12,279 2,353,835 29,251 1,319 9,243 2,970,555
Health insurance
At 1 January 2018 10,526 2,797,881 165,463 11,580 51,545 657 3,037,651
Foreign exchange differences –203 –37 83 –12 0 –2 –172
Portfolio changes 26 457 –359 –158 –34
Additions 133,208 10,571 20,000 214 163,993
Disposals 45 –9,056 –20,651 –29,662
Premiums written 1,082,834 1,082,834
Premiums earned –1,080,912 –1,080,912
Claims reporting year 740,411 740,411
Claims payments reporting year –571,052 –571,052
Change in claims previous years –9,741 –9,741
Claims payments previous years –142,453 –142,453
At 31 December 2018 12,270 2,931,554 182,353 13,082 50,894 711 3,190,864
Life insurance
At 1 January 2018 10,071,387 164,000 4,829 843,708 4,638 11,088,563
Foreign exchange differences –14,151 –1,045 –14 –776 –98 –16,083
Portfolio changes 50,209 –421 –3,307 –102 46,379
Additions 147,326 164 26,881 1,396 175,768
Disposals –405,878 –49 –158,687 –495 –565,108
Claims reporting year 1,202,363 1,202,363
Claims payments reporting year –1,024,930 –1,024,930
Change in claims previous years 8,861 8,861
Claims payments previous years –154,234 –154,234
At 31 December 2018 9,848,894 194,595 4,931 707,819 5,340 10,761,578
Total
At 1 January 2018 548,138 12,881,806 2,676,517 44,650 897,024 17,812 17,065,946
Foreign exchange differences –3,926 –14,570 –8,925 –78 –775 –153 –28,428
Portfolio changes –507 50,666 –731 –3,307 –2,529 43,593
Additions 280,842 11,921 47,382 3,795 343,940
Disposals –406,018 –9,230 –180,291 –3,631 –599,169
Premiums written 3,699,770 3,699,770
Premiums earned –3,666,578 –3,666,578
Claims reporting year 3,569,085 3,569,085
Claims payments reporting year –2,440,306 –2,440,306
Change in claims previous years –46,630 –46,630
Claims payments previous years –1,018,226 –1,018,226
At 31 December 2018 576,898 12,792,727 2,730,783 47,264 760,032 15,294 16,922,997
Gross
In € thousand
Unearned
premiums
Insurance
provision
Provision for
unsettled
claims
Provision for
non-profit
related
premium
refunds
Provision for
profit-related
premium
refunds and/or
policyholder
profit
participation
Other technical
provisions
Total
Property and casualty insurance
At 1 January 2017 541,701 12,273 2,287,500 26,815 1,399 15,096 2,884,784
Foreign exchange differences 7,773 9 16,375 –2 46 366 24,566
Portfolio changes 12,508 –17 116,717 129,208
Additions 376 1,617 327 1,169 3,488
Disposals –91 –188 –2,323 –2,603
Premiums written 2,639,699 2,639,699
Premiums earned –2,638,167 –2,638,167
Claims reporting year 1,651,428 1,651,428
Claims payments reporting year –840,646 –840,646
Change in claims previous years –76,821 –76,821
Claims payments previous years –662,186 –662,186
At 31 December 2017 563,515 12,550 2,492,366 28,242 1,771 14,308 3,112,751
Health insurance
At 1 January 2017 7,780 2,660,066 158,203 10,684 44,621 561 2,881,916
Foreign exchange differences –52 170 –489 –1 0 8 –363
Portfolio changes 16 3,582 1,265 4,863
Additions 135,247 9,797 26,404 102 171,549
Disposals –26 –8,900 –19,480 –14 –28,420
Premiums written 1,041,964 1,041,964
Premiums earned –1,038,981 –1,038,981
Claims reporting year 648,054 648,054
Claims payments reporting year –551,643 –551,643
Change in claims previous years 52,083 52,083
Claims payments previous years –141,980 –141,980
At 31 December 2017 10,727 2,799,040 165,494 11,580 51,545 657 3,039,042
Life insurance
At 1 January 2017 adjusted 10,774,952 139,844 3,923 953,228 4,795 11,876,742
Foreign exchange differences –1,798 298 –1 368 0 –1,132
Portfolio changes 22,454 –103 –7,109 15,242
Additions 160,605 907 5,353 1,002 167,867
Disposals –748,603 –108,132 –1,142 –857,877
Claims reporting year 1,608,701 1,608,701
Claims payments reporting year –1,455,481 –1,455,481
Change in claims previous years 32,473 32,473
Claims payments previous years –156,255 –156,255
At 31 December 2017 adjusted 10,207,610 169,477 4,829 843,708 4,655 11,230,279
Total
At 1 January 2017 adjusted 549,482 13,447,291 2,585,547 41,422 999,247 20,452 17,643,442
Foreign exchange differences 7,721 –1,619 16,184 –3 415 374 23,071
Portfolio changes 12,524 26,019 117,879 –7,109 149,314
Additions 296,228 12,320 32,083 2,273 342,904
Disposals –748,720 –9,089 –127,612 –3,479 –888,900
Premiums written 3,681,663 3,681,663
Premiums earned –3,677,148 –3,677,148
Claims reporting year 3,908,183 3,908,183
Claims payments reporting year –2,847,770 –2,847,770
Change in claims previous years 7,735 7,735
Claims payments previous years –960,422 –960,422
At 31 December 2017 adjusted 574,242 13,019,200 2,827,337 44,650 897,024 19,620 17,382,072
Reinsurers' share
In € thousand
Unearned
premiums
Insurance
provision
Provision for
unsettled
claims
Provision for
non-profit
related
premium
refunds
Provision for
Other technical
profit-related
provisions
premium
refunds and/or
policyholder
profit
participation
Total
Property and casualty insurance
At 1 January 2017 23,021 13 151,227 2,158 176,419
Foreign exchange differences 588 0 505 –2 1,092
Portfolio changes 657 1,034 1,691
Disposals –1 –366 –366
Premiums written 143,175 143,175
Premiums earned –141,538 –141,538
Claims reporting year 30,932 30,932
Claims payments reporting year –14,339 –14,339
Change in claims previous years 2,169 2,169
Claims payments previous years –26,215 –26,215
At 31 December 2017 25,903 12 145,312 1,791 173,019
Health insurance
At 1 January 2017 281 995 582 1,857
Foreign exchange differences 9 –21 0 –12
Portfolio changes 9 9
Additions 262 262
Disposals –76 –76
Premiums written 1,116 1,116
Premiums earned –1,214 –1,214
Claims reporting year 920 920
Claims payments reporting year –893 –893
Change in claims previous years 1,019 1,019
Claims payments previous years –1,598 –1,598
At 31 December 2017 200 1,159 31 1,391
Life insurance
At 1 January 2017 141,556 4,789 –178 146,166
Foreign exchange differences –38 22 0 –16
Portfolio changes –2,313 –2,313
Additions 252 195 447
Disposals –3,234 –3,234
Claims reporting year 23,226 23,226
Claims payments reporting year –20,930 –20,930
Change in claims previous years 2,457 2,457
Claims payments previous years –4,088 –4,088
At 31 December 2017 136,223 5,477 17 141,716
Total
At 1 January 2017 23,302 142,564 156,598 1,980 324,443
Foreign exchange differences 597 –59 528 –2 1,064
Portfolio changes 666 –2,313 1,034 –614
Additions 514 195 709
Disposals –3,311 –366 –3,676
Premiums written 144,291 144,291
Premiums earned –142,752 –142,752
Claims reporting year 55,078 55,078
Claims payments reporting year –36,162 –36,162
Change in claims previous years 5,644 5,644

Claims payments previous years –31,901 –31,901 At 31 December 2017 26,103 137,394 150,820 1,808 316,126 80

Net
In € thousand
Unearned
premiums
Insurance
provision
Provision for
unsettled
claims
Provision for
non-profit
related
premium
refunds
Provision for
profit-related
premium
refunds and/or
policyholder
profit
participation
Other technical
provisions
Total
Property and casualty insurance
At 1 January 2017 518,681 12,260 2,136,273 26,815 1,399 12,937 2,708,365
Foreign exchange differences 7,184 9 15,869 –2 46 368 23,475
Portfolio changes 11,851 –17 115,683 127,517
Additions 376 1,617 327 1,169 3,488
Disposals –91 –188 –1,958 –2,237
Premiums written 2,496,524 2,496,524
Premiums earned –2,496,629 –2,496,629
Claims reporting year 1,620,496 1,620,496
Claims payments reporting year –826,307 –826,307
Change in claims previous years –78,990 –78,990
Claims payments previous years –635,971 –635,971
At 31 December 2017 537,612 12,538 2,347,053 28,242 1,771 12,516 2,939,732
Health insurance
At 1 January 2017 7,499 2,659,072 157,622 10,684 44,621 561 2,880,058
Foreign exchange differences –61 191 –489 –1 0 8 –351
Portfolio changes 7 3,582 1,265 4,855
Additions 134,985 9,797 26,404 102 171,288
Disposals 50 –8,900 –19,480 –14 –28,344
Premiums written 1,040,848 1,040,848
Premiums earned –1,037,767 –1,037,767
Claims reporting year 647,134 647,134
Claims payments reporting year –550,750 –550,750
Change in claims previous years 51,064 51,064
Claims payments previous years –140,382 –140,382
At 31 December 2017 10,526 2,797,881 165,463 11,580 51,545 657 3,037,651
Life insurance
At 1 January 2017 adjusted 10,633,396 135,055 3,923 953,228 4,974 11,730,576
Foreign exchange differences –1,760 276 –1 368 0 –1,117
Portfolio changes 24,767 –103 –7,109 17,555
Additions 160,353 907 5,353 807 167,419
Disposals –745,369 –108,132 –1,142 –854,643
Claims reporting year 1,585,474 1,585,474
Claims payments reporting year –1,434,551 –1,434,551
Change in claims previous years 30,016 30,016
Claims payments previous years –152,168 –152,168
At 31 December 2017 adjusted 10,071,387 164,000 4,829 843,708 4,638 11,088,563
Total
At 1 January 2017 adjusted 526,180 13,304,728 2,428,950 41,422 999,247 18,472 17,318,999
Foreign exchange differences 7,124 –1,560 15,656 –3 415 375 22,007
Portfolio changes 11,858 28,333 116,845 –7,109 149,927
Additions 295,714 12,320 32,083 2,078 342,195
Disposals –745,409 –9,089 –127,612 –3,113 –885,224
Premiums written 3,537,372 3,537,372
Premiums earned –3,534,396 –3,534,396
Claims reporting year 3,853,104 3,853,104
Claims payments reporting year –2,811,608 –2,811,608
Change in claims previous years 2,090 2,090
Claims payments previous years –928,521 –928,521
At 31 December 2017 adjusted 548,138 12,881,806 2,676,517 44,650 897,024 17,812 17,065,946

The interest rates used as an accounting basis for the insurance provision were as follows:

Development of the provision for deferred profit participation In € thousand 31/12/2018 31/12/2017 adjusted

In per cent Health
insurance
Life
insurance
2018
For insurance provision 1.50 – 5.50 0.00 – 4.00
For deferred acquisition costs 1.50 – 5.50 2.39 – 2.59
2017
For insurance provision 1.50 – 5.50 0.00 – 4.00
For deferred acquisition costs 1.50 – 5.50 2.49 – 2.54
At 1 January 771,927 871,730
Fluctuation in value, available-for-sale
securities –132,275 –317,334
Revaluations through profit or loss 6,284 217,532
At 31 December 645,937 771,927
Claims payments
In € thousand
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total
Financial year 680,427 751,599 773,996 714,267 778,329 798,573 729,222 734,691 746,846 814,664 844,675
1 year later 1,020,882 1,130,543 1,138,253 1,068,406 1,142,524 1,174,639 1,106,066 1,106,222 1,118,644 1,233,210
2 years later 1,108,613 1,228,232 1,229,475 1,177,160 1,255,972 1,285,030 1,204,327 1,202,760 1,231,387
3 years later 1,152,195 1,286,633 1,276,504 1,225,202 1,308,792 1,334,305 1,251,179 1,251,488
4 years later 1,178,204 1,311,375 1,300,643 1,251,970 1,339,606 1,362,980 1,278,898
5 years later 1,197,413 1,327,499 1,318,705 1,266,660 1,358,361 1,380,369
6 years later 1,208,719 1,341,509 1,329,655 1,278,874 1,372,186
7 years later 1,219,432 1,350,716 1,338,526 1,289,116
8 years later 1,228,579 1,358,874 1,346,403
9 years later 1,233,379 1,366,121
10 years later 1,238,936

Cumulated payments and provision for unsettled claims 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018

In € thousand

Financial year 1,259,054 1,392,902 1,401,783 1,337,566 1,444,917 1,489,270 1,475,068 1,476,130 1,515,928 1,615,166 1,719,067
1 year later 1,259,435 1,405,975 1,395,983 1,348,006 1,436,610 1,472,322 1,457,929 1,449,504 1,495,915 1,606,939
2 years later 1,272,176 1,410,426 1,404,598 1,350,674 1,449,431 1,495,723 1,437,879 1,429,766 1,479,026
3 years later 1,271,441 1,407,144 1,392,071 1,353,309 1,454,301 1,489,480 1,413,637 1,417,989
4 years later 1,269,188 1,401,274 1,394,923 1,353,437 1,447,394 1,474,842 1,399,226
5 years later 1,266,219 1,402,704 1,401,018 1,351,386 1,447,991 1,470,199
6 years later 1,272,535 1,405,034 1,399,677 1,349,836 1,449,843
7 years later 1,276,077 1,411,355 1,397,935 1,346,159
8 years later 1,282,654 1,412,051 1,395,533
9 years later 1,282,802 1,420,703
10 years later 1,279,631
Settlement gains/losses 3,171 –8,652 2,403 3,678 –1,851 4,643 14,412 11,777 16,889 8,227 54,695
Settlement gains/losses before
2008
310
Total settlement gains/losses 55,005
Provision for unsettled claims
for accident years before 2008
Provision for unsettled claims 40,695 54,582 49,129 57,043 77,657 89,830 120,328 166,501 247,638 373,729 874,391 2,151,525
268,186
Plus other reserve components (components not in triangle, internal claims regulation costs, etc.) 179,553

6. Technical provisions for unit-linked and index-linked life insurance

This item relates to insurance provisions and remaining technical provisions for obligations from life insurance policies where the value or income is determined by investments for which the policyholder bears the risk or for which the benefit is index-linked. The investments in question are collected in asset pools, recognised at their fair value and kept separately from the other investments. As a general rule, the valuation for the provisions corresponds with the item "Unit-linked and index-linked life insurance investments". The policyholders are entitled to all income from these investments. The unrealised gains and losses from fluctuations in the fair values of the investment pools are thus offset by the appropriate changes in these provisions. The reinsurers' share corresponds to a liability for deposits in the same amount.

An unearned revenue liability allocated to future year premium shares (such as preliminary fees) is calculated for unit-linked and index-linked life insurance contracts in accordance with FAS 97 and amortised correspondingly to deferred acquisition costs over the contract period.

Technical provisions for unit-linked and index-linked life insurance In € thousand 31/12/2018 31/12/2017

Gross 4,721,904 5,019,325
Reinsurers' share –101 –291,958
Total 4,721,803 4,727,367

7. Premiums

The item "Premiums written (gross)" includes those amounts that have been called due either once or on an ongoing basis in the financial year for the purposes of providing the insurance coverage. In the event of payment in instalments, premiums written are increased by the charges added during the year and the ancillary charges in line with the tariffs. In the case of unit-linked and indexlinked life insurance, only the premiums decreased by the savings portion are stated in the item "Premiums written".

Premiums

In € thousand

1–12/2018 1–12/2017

Premiums written - gross 4,988,955 4,811,666
Premiums written - reinsurer's share –191,957 –179,825
Premiums written - net 4,796,998 4,631,841
Change in premiums earned - gross –38,876 –5,555
Change in premiums earned - reinsurers' share 2,623 1,647
Premiums earned 4,760,744 4,627,933

Indirect insurance

In € thousand

1–12/2018 1–12/2017

1–12/2018 1–12/2017

Property and casualty insurance 2,731,141 2,581,219
Health insurance 1,081,893 1,041,936
Life insurance 1,119,394 1,118,276
Total 4,932,428 4,741,430
Of which:
Austria 3,503,782 3,415,559
remaining EU member states and other states which
are party to the Agreement on the European
Economic Area 1,087,462 1,022,936
other countries 341,184 302,935
Total 4,932,428 4,741,430
In € thousand
Property and casualty insurance 43,294 58,480
Health insurance 4,551 28
Life insurance 8,682 11,728
Total 56,527 70,236

1–12/2018 1–12/2017

Property and casualty insurance premiums written

In € thousand

Direct insurance
Fire and business interruption insurance 254,239 245,056
Liability insurance 255,031 242,206
Household insurance 191,159 187,059
Motor TPL insurance 600,528 582,418
Legal expense insurance 91,288 88,402
Marine, aviation and transport insurance 66,412 55,488
Other motor insurance 549,919 511,503
Other property insurance 272,899 243,505
Other forms of insurance 74,762 69,375
Casualty insurance 374,904 356,207
Total 2,731,141 2,581,219
Indirect insurance
Fire and business interruption insurance 25,860 29,949
Motor TPL insurance 5,408 14,858
Other forms of insurance 12,026 13,673
Total 43,294 58,480
Total direct and indirect insurance
(amount consolidated) 2,774,435 2,639,699
Reinsurance premiums ceded
In € thousand
1–12/2018 1–12/2017
Property and casualty insurance 157,498 143,175
Health insurance 3,611 1,116
Life insurance 30,848 35,534
Total 191,957 179,825

Premiums earned

In € thousand

1–12/2018 1–12/2017

1–12/2018 1–12/2017

Property and casualty insurance 2,584,079 2,495,084
Gross 2,738,915 2,636,698
Reinsurers' share –154,836 –141,614
Health insurance 1,080,339 1,038,875
Gross 1,083,991 1,039,900
Reinsurers' share –3,651 –1,025
Life insurance 1,096,326 1,093,974
Gross 1,127,174 1,129,513
Reinsurers' share –30,848 –35,539
Total 4,760,744 4,627,933

Premiums earned – indirect insurance

In € thousand

In € thousand

Recognised simultaneously 15,016 19,521
Recognised with a delay of up to 1 year –1,233 –7,481
Posted after more than 1 year 462 –184
Property and casualty insurance 14,245 11,856
Recognised simultaneously 2,283 0
Recognised with a delay of up to 1 year 2,269 –48
Health insurance 4,551 –48
Recognised simultaneously –9,334 2,790
Recognised with a delay of up to 1 year –3,417 8,618
Life insurance –12,751 11,407
Total 6,045 23,215

Earnings – indirect insurance

1–12/2018 1–12/2017

Property and casualty insurance –23,163 73,576
Health insurance 661 –1,019
Life insurance 4,903 7,223
Total –17,600 79,781

8. Insurance benefits

Gross Reinsurers' share Net
In € thousand 1–12/2018 1–12/2017
adjusted
1–12/2018 1–12/2017 1–12/2018 1–12/2017 adjusted
Property and casualty insurance
Claims expenses
Claims paid 1,675,648 1,567,200 –41,371 –40,848 1,634,277 1,526,352
Change in provision for unsettled claims 115,482 71,257 –100,800 7,715 14,682 78,972
Total 1,791,129 1,638,456 –142,171 –33,133 1,648,959 1,605,323
Change in insurance provision 134 318 –10 1 123 318
Change in other technical provisions –3,035 –396 0 0 –3,035 –396
Non-profit related and profit-related premium refund expenses 44,026 39,592 0 0 44,026 39,592
Total benefits 1,832,254 1,677,970 –142,181 –33,132 1,690,073 1,644,837
Health insurance
Claims expenses
Claims paid 721,151 700,202 –1,283 –2,490 719,869 697,711
Change in provision for unsettled claims 17,584 6,597 –378 550 17,206 7,148
Total 738,735 706,799 –1,661 –1,940 737,074 704,859
Change in insurance provision 133,192 136,173 68 –199 133,260 135,974
Change in other technical provisions –9 4 0 0 –9 4
Non-profit related and profit-related premium refund expenses 30,524 36,774 0 0 30,524 36,774
Total benefits 902,442 879,750 –1,593 –2,139 900,849 877,611
Life insurance
Claims expenses
Claims paid 1,211,405 1,617,125 –24,854 –25,075 1,186,551 1,592,050
Change in provision for unsettled claims 31,699 29,858 368 –671 32,067 29,187
Total 1,243,104 1,646,983 –24,485 –25,746 1,218,618 1,621,237
Change in insurance provision –215,945 –633,129 1,813 –3,110 –214,132 –636,238
Change in other technical provisions 0 0 0 –200 0 –200
Non-profit related and profit-related premium refund expenses and/or (deferred)
benefit participation expenses
31,234 40,163 0 0 31,234 40,163
Total benefits 1,058,393 1,054,017 –22,673 –29,056 1,035,721 1,024,962
Total 3,793,089 3,611,736 –166,447 –64,327 3,626,642 3,547,410

9. Operating expenses

In € thousand 1–12/2018 1–12/2017
Property and casualty insurance
Acquisition costs
Payments 589,686 565,827
Change in deferred acquisition costs –13,515 8,706
Other operating expenses 246,931 225,164
Reinsurance commission and share of profit from reinsurance ceded –12,123 –11,222
810,980 788,475
Health insurance
Acquisition costs
Payments 109,335 101,929
Change in deferred acquisition costs –11,431 –12,165
Other operating expenses 86,522 78,690
Reinsurance commission and share of profit from reinsurance ceded –570 –457
183,856 167,998
Life insurance
Acquisition costs
Payments 166,617 195,140
Change in deferred acquisition costs 24,853 19,204
Other operating expenses 129,253 116,444
Reinsurance commission and share of profit from reinsurance ceded –906 –11,286
319,817 319,501
Total 1,314,653 1,275,974

Other non-current assets

10. Property, plant and equipment

Property, plant and equipment are accounted for using the cost model.

Gains on the disposal of property, plant and equipment are recorded under the item "Other insurance income", while losses are recorded under "Other technical expenses".

If the use of a property changes and an owner-occupied property becomes an investment property, the property is reclassified as investment land and buildings with the carrying amount at the date of the change.

Property, plant and equipment are depreciated on a straight line basis over a useful life for buildings of 5 to 80 years and for technical systems and operating and office equipment of 2 to 20 years. Depreciation methods, useful lives and residual values are reviewed on every reporting date and adjusted if necessary. The depreciation charges for property, plant and equipment are recognised in profit/(loss) for the period on the basis of allocated operating expenses under the items "Insurance benefits", "Operating expenses" and "Net investment income" so that the expenses and earnings are distributed on the basis of their causation.

86
Acquisition costs
In € thousand
Land and buildings for
own use
Other property, plant
and equipment
Total
At 1 January 2017 278,454 222,845 501,299
Currency translation 1,611 16 1,627
Change in basis of consolidation 2 0 2
Additions 3,095 19,789 22,884
Disposals –1,754 –13,044 –14,798
Reclassifications 70,545 –2,621 67,924
At 31 December 2017 351,953 226,985 578,938
At 1 January 2018 351,953 226,985 578,938
Currency translation –1,250 –150 –1,401
Additions 3,838 28,712 32,550
Disposals –2,791 –14,585 –17,376
Reclassifications 2,811 –1,084 1,726
At 31 December 2018 354,560 239,877 594,437
Accumulated depreciation and impairment losses
In € thousand
Land and buildings for
own use
Other property, plant
and equipment
Total
At 1 January 2017 –80,458 –155,621 –236,080
Currency translation –591 112 –478
Additions from depreciation –12,175 –15,223 –27,398
Additions from impairment –256 0 –256
Disposals 84 10,977 11,061
Reclassifications –15,157 –19 –15,176
At 31 December 2017 –108,553 –159,775 –268,327
At 1 January 2018 –108,553 –159,775 –268,327
Currency translation 395 20 415
Additions from depreciation –10,723 –16,182 –26,904
Additions from impairment –158 0 –158
Disposals 1,990 11,414 13,403
Reclassifications –1,939 127 –1,812
Reversal of impairment 0 8 8
At 31 December 2018 –118,987 –164,388 –283,375
Carrying amounts
In € thousand
Land and buildings for
own use
Other property, plant
and equipment
Total
At 1 January 2017 197,995 67,224 265,219
At 31 December 2017 243,400 67,210 310,610
At 31 December 2018 235,573 75,489 311,062

The fair values of the land and buildings for own use are derived from expert reports and are comprised as follows:

Fair values
In € thousand
Property and
casualty
insurance
Health
insurance
Life
insurance
Total
At 31 December 2017 202,266 30,208 168,277 400,751
At 31 December 2018 205,776 30,386 165,722 401,884

Other property, plant and equipment refers mainly to technical systems and operating and office equipment.

11. Intangible assets

Deferred acquisition costs

Based on US GAAP, deferred acquisition costs are accounted for in accordance with IFRS 4. In the case of property and casualty insurance contracts, costs directly attributable to the acquisition are deferred and distributed over the expected contract term or according to the unearned premiums. In life insurance, the deferred acquisition costs are amortised in line with the pattern of expected gross profits or margins. Deferred acquisition costs for insurance activities that are directly related to new business and/or to extensions of existing policies and that vary in line with that business are capitalised and amortised over the term of the related insurance contracts. If they are attributable to property and casualty insurance, they are amortised over the probable contractual term. For long-term health insurance contracts, the amortisation of acquisition costs is measured in line with the proportionate share of earned premiums in the present value of expected future premium income. In life insurance, the acquisition costs are amortised over the duration of the contract in the same proportion as the actuarial profit margin of each individual year is realised in comparison to the total margin to be expected from the contracts. The changes in deferred acquisition costs are recognised as part of profit/(loss) for the period under operating expenses.

Insurance contract portfolio

Values of life, property and casualty insurance policies relate to expected future margins from purchased operations. They are recognised at the fair value at the acquisition date.

The amortisation of the current value of insurance contracts follows the progression of the estimated gross margins. The amortisation of the value of insurance contracts is recognised in the profit/(loss) for the period under "Amortisation of goodwill and impairment losses".

Goodwill

Goodwill is valued at cost less accumulated impairment losses. The impairment of goodwill is recognised in profit/(loss) for the period under the item "Amortisation of goodwill and impairment losses".

Ascertainment and allocation of goodwill

For the purpose of the impairment test, UNIQA has allocated the goodwill to cash-generating units (CGUs). The impairment test involves a comparison between the amount that can be generated by selling or using each CGU, the present value of future cash flows with its value to be covered, consisting of goodwill, the proportional net assets and any capital increases. If the resulting value exceeds the realisable value of the unit based on the discounted cash flow method, an impairment loss is recognised.

The impairment test was carried out in the fourth quarter of 2018. UNIQA has allocated goodwill to the CGUs listed below, which coincide with the countries in which UNIQA operates. An exception to this was the SIGAL Group, in which the three countries of Albania, Kosovo and North Macedonia were combined as one CGU due to their similar development and organisational connection:

  • UNIQA Austria
  • UNIQA Re
  • Albania/Kosovo/North Macedonia as subgroup of the "SIGAL Group" (SEE)
  • Bosnia and Herzegovina (SEE)
  • Bulgaria (SEE)
  • Croatia (SEE)
  • Liechtenstein (WE)
  • Poland (CE)
  • Romania (EE)
  • Russia (RU)
  • Switzerland (WE)
  • Serbia (SEE)
  • Montenegro (SEE)
  • Slovakia (CE)
  • Czech Republic (CE)
  • Ukraine (EE)
  • Hungary (CE)

Goodwill by CGU In € thousand

31/12/2018 31/12/2017

Albania/Kosovo/North Macedonia as subgroup of
the "SIGAL Group" 22,863 21,307
Bulgaria 55,812 55,812
Poland 27,638 28,461
Romania 100,983 101,092
Serbia 19,898 19,918
Czech Republic 8,244 8,305
Hungary 16,660 17,232
UNIQA Austria 37,737 37,737
Other 5,677 5,720
Total 295,513 295,584

Determining the capitalisation rate

The assumptions with regard to risk-free interest rate, market risk premium and business line betas made for determining the capitalisation rate are consistent with the parameters used in the UNIQA planning and controlling process. They are based on the capital asset pricing model.

In order to depict the economic situation of income values as accurately as possible, considering the volatility on the markets, the capitalisation rate was calculated as follows: a uniform, risk-free interest rate according to the Svensson method (German treasury bonds with 30-year maturities) was used as a base interest rate.

The beta factor was determined on the basis of the monthly betas over the last five years for a defined peer group. The betas for the non-life, life and health insurance segments were determined using the revenues in the relevant segments of the individual peer group companies. The health insurance segment, which is strongly focused on the Austrian market, is operated in a manner similar to life insurance. A uniform beta factor for personal insurance is therefore used in relation to the health and life insurance lines.

The determination of the market risk premium was adjusted according to the recommendation of the Chamber of Tax Consultants and Auditors. It was derived from a dividend discount model. The necessary market data is retrieved from Bloomberg. The growth factor is derived in the same manner as the growth in the profit from ordinary activities in the impairment test.

An additional country risk premium was defined in accordance with Professor Damodaran's models (NYU Stern). The basic principles for calculation of the country risk premium in accordance with the Damodaran method are as follows: the spread of credit default swap spreads in a rating class of "risk-free" US government bonds is determined starting from the rating of the country concerned (Moody's). Then the spread is adjusted by the amount of the volatility difference between equity and bond markets.

The calculation also factored in the inflation differential for countries outside the eurozone. In general, the inflation differential represents inflation trends in different countries and is used as a key indicator in assessing competitiveness. In order to calculate the inflation differential, the deviation of the inflation forecast for the country of the CGU in question in relation to the inflation forecast for a risk-free environment (Germany, in this case) was used. This is adjusted annually in the detailed planning by the expected inflation, and is subsequently applied for perpetuity with the value of the last year of the detailed planning phase.

Impairment test for goodwill – ascertainment of the recoverable amount

UNIQA calculates the recoverable amount of the CGUs with goodwill allocated on the basis of value in use by applying generally accepted valuation principles by means of the discounted cash-flow method (DCF). The budget projections (detailed planning phase) of the CGUs, the estimate of the long-term net profits achievable by the CGUs and long-term growth rates (perpetuity) are used as the starting point for determination of the capitalised value.

The capitalised value is determined by discounting the future profits with a suitable capitalisation rate after assumed retention to strengthen the capital base. In the process, the capitalised values are separated by business line, which are then totalled to yield the value for the entire company.

Cash flow forecast (multi-phase model)

Phase 1: five-year company planning

The detailed company planning generally encompasses a period of five years. The company plans used for the calculation are the result of a structured and standardised management dialogue, in combination with the reporting and documentation process integrated into this dialogue. The plans are formally approved by the Group Management Board and also include material assumptions regarding the combined ratio, capital earnings, market shares and the like.

Phase 2: perpetuity growth rate

The last year of the detailed planning phase is used as the basis for determining cash flows in phase 2. The growth in the start-up phase leading up to phase 2 was determined using a projection of the growth in insurance markets.

This start-up phase denotes a period that is required for the insurance market to achieve a penetration rate equal to the Austrian level. It was assumed that the insurance markets would come into line with the Austrian level in terms of density and penetration in 40 to 60 years.

Capitalisation rate 2018 Discount factor Discount factor perpetuity Growth rate
(perpetuity)
In per cent Property/
casualty
Life &
health
Property/
casualty
Life &
health
Property/casualty
Life & health
Bosnia and Herzegovina 15.1 15.6 15.0 15.5 6.6
Bulgaria 10.5 11.0 9.8 10.3 5.8
Croatia 11.4 11.9 10.7 11.2 5.4
Liechtenstein 7.2 7.7 6.6 7.1 1.0
Montenegro 14.3 14.7 12.9 13.3 6.1
Austria 8.6 9.1 8.6 9.1 1.0
Poland 9.4 9.8 9.0 9.4 4.8
Romania 12.8 13.3 11.1 11.6 5.8
Russia 12.7 13.1 12.4 12.8 6.7
Switzerland 7.2 7.7 6.5 7.0 1.0
Serbia 13.1 13.6 12.6 13.1 6.4
Albania/Kosovo/North Macedonia as subgroup
of the "SIGAL Group"1) 12.1 – 13.6 12.6 – 14.0 11.6 – 13.7 12.1 – 14.1 6.4 – 7.0
Slovakia 9.2 9.6 9.2 9.6 4.6
Czech Republic 9.0 9.5 8.3 8.8 4.4
Ukraine 27.8 28.2 20.9 21.3 7.7
Hungary 11.7 12.2 11.0 11.5 5.3

1) The discount rate ranges listed for the SIGAL Group and the regions relate to the spread over the respective countries grouped under these headings.

Capitalisation rate 2017 Discount factor Discount factor perpetuity
In per cent Property/
casualty
Life &
health
Property/
casualty
Life &
health
Property/casualty
Life & health
Bosnia and Herzegovina 14.1 14.7 15.6 16.2 6.4
Bulgaria 8.4 8.9 10.2 10.7 5.8
Croatia 9.9 10.4 11.4 11.9 5.4
Liechtenstein 7.0 7.5 6.8 7.3 1.0
Montenegro 12.5 13.0 13.2 13.7 6.0
Austria 8.2 8.8 8.2 8.8 1.0
Poland 7.8 8.3 9.3 9.8 5.0
Romania 8.5 9.1 10.9 11.5 5.8
Russia 17.5 18.0 12.8 13.3 6.8
Switzerland 7.0 7.5 6.8 7.3 1.0
Serbia 12.8 13.4 14.1 14.7 6.3
Albania/Kosovo/North Macedonia as subgroup
of the "SIGAL Group"1) 11.5 – 14.1 12.1 – 14.6 12.1 – 14.2 12.7 – 14.7 6.3 – 6.9
Slovakia 8.8 9.3 8.8 9.3 4.6
Czech Republic 8.9 9.5 8.6 9.2 4.4
Ukraine 34.3 34.9 22.8 23.4 7.6
Hungary 10.4 11.0 11.4 12.0 5.3

1) The discount rate ranges listed for the SIGAL Group and the regions relate to the spread over the respective countries grouped under these headings.

Uncertainty and sensitivity

Various studies and statistical analyses were used as sources to provide a basis for determining the growth rates in order to consistently and realistically reflect the market situation and macroeconomic development.

The reference sources included the following studies and materials:

  • Internal research
  • Damodaran country risks, growth rate estimations, multiples

Sensitivity analyses of financial instruments

In order to substantiate the results of the calculation and estimation of the value in use, random sensitivity analyses with regard to the capitalisation rate and the main value drivers are performed.

These analyses show that sustained surpluses on the part of the individual CGUs are highly dependent on the actual development of these assumptions within the individual national or regional economies (GDP, insurance density, purchasing power parities), particularly in the CEE markets, as well as the associated implementation of the individual profit goals. These forecasts and the related assessment of how the situation in the markets will develop in the future, under the influence of the continuing financial crisis in individual markets, are the largest uncertainties in connection with measurement results.

In the event that the insurance market trends differ entirely from the assumptions made in those business plans and forecasts, the individual goodwill amounts may incur impairment losses. Despite slower economic growth, income expectations have not changed significantly compared to previous years.

A sensitivity analysis shows that if there is a rise in interest rates of 50 basis points or a change in the underlying cash flow by 5 per cent for Bosnia and for Montenegro, there could be a convergence between the value in use and the carrying amount or a value in use that is lower than the carrying amount. In the event of a change to the underlying cash flows by –10 per cent, there will also be a risk in Romania of a convergence or a value in use that is lower than the carrying amount.

There was an impairment amounting to €35 thousand in the financial year on account of the assumed development of cash flows for the CGU of Bosnia.

Backtesting

Backtesting is regularly carried out on the planning for the individual countries. The objective is to obtain information for internal purposes on the extent to which the operating units plan their profits accurately and on the extent to which details useful with regard to subsequent development are highlighted. Backtesting is intended to help draw conclusions that can be applied to the latest round of

planning, in order to enhance the planning accuracy of forthcoming financial plans.

Other intangible assets

Other intangible assets include both purchased and internally developed software, which is depreciated on a straight-line basis over its useful economic life of 2 to 40 years.

Costs that are incurred at the research stage for internally generated software are recognised through profit or loss for the period in which they were incurred. Costs that are incurred in the development phase are deferred provided that it is foreseeable that the software will be completed, there is the intention and ability for future internal use, and this will result in a future economic benefit.

The amortisation of the other intangible assets is recognised in profit/(loss) for the period on the basis of allocated operating expenses under the items "Insurance benefits", "Operating expenses" and "Net investment income".

Measurement of non-financial assets

The carrying amounts of UNIQA's non-financial assets – excluding deferred tax assets – are reviewed at every reporting date to determine whether there is an indication of impairment. If this is the case, the recoverable amount of the asset is estimated. The goodwill and intangible assets under construction are tested for impairment annually.

An impairment loss on goodwill is not reversed. In the case of other assets, an impairment loss is reversed only to the extent that it does not increase the carrying amount of the asset above the carrying amount that would have been determined net of depreciation or amortisation had no impairment loss been recognised.

Acquisition costs
In € thousand
Deferred
acquisition costs
Insurance
contract
portfolio
Goodwill Other
intangible
assets
Total
At 1 January 2017 1,134,853 113,496 377,599 191,493 1,817,441
Currency translation 1,885 –593 422 803 2,517
Additions 0 0
0
0
–207
53,973
–1,455
53,973
–1,662
Disposals 0
Reclassifications 0 0 0 56 56
Interest capitalised –4,425 0 0 0 –4,425
Capitalisation 117,421 0 0 0 117,421
Amortisation –116,578 0 0 0 –116,578
At 31 December 2017 1,133,156 112,903 377,814 244,870 1,868,743
At 1 January 2018 1,133,156 112,903 377,814 244,870 1,868,743
Currency translation –3,307 –7 –36 –1,115 –4,465
Additions 0 0 0 90,726 90,726
Disposals 0 0 0 –4,954 –4,954
Interest capitalised 2,922 0 0 0 2,922
Capitalisation 189,880 0 0 0 189,880
Amortisation –170,555 0 0 0 –170,555
At 31 December 2018 1,152,095 112,896 377,779 329,526 1,972,295
Accumulated amortisation and
impairment losses
In € thousand
Deferred
acquisition costs
Insurance
contract
portfolio
Goodwill Other
intangible
assets
Total
At 1 January 2017 –95,179 –82,230 –147,672 –325,081
Currency translation 627 0 –337 290
Additions from amortisation –5,039 0 –9,991 –15,030
Disposals 0 0 626 626
At 31 December 2017 –99,591 –82,230 –157,374 –339,195
At 1 January 2018 –99,591 –82,230 –157,374 –339,195
Currency translation 24 0 788 812
Additions from amortisation –2,639 –35 –12,668 –15,342
Disposals 0 0 314 314
At 31 December 2018 –102,206 –82,265 –168,939 –353,410
Deferred
acquisition costs
Insurance
contract
portfolio
Goodwill Other
intangible
assets
Total
1,134,853 18,317 295,369 43,820 1,492,360
1,133,156 13,313 295,584 87,496 1,529,548
1,152,095 10,690 295,513 160,587 1,618,885

Other intangible assets mainly comprise software.

Other current assets

12. Receivables, including insurance receivables

In € thousand 31/12/2018 31/12/2017
adjusted
Reinsurance receivables
Receivables from reinsurance business 32,179 35,605
32,179 35,605
Insurance receivables
from policyholders 231,222 219,665
from insurance intermediaries 20,455 20,171
from insurance companies 7,968 11,112
259,645 250,948
Other receivables
Receivables from services 53,587 50,655
Receivables from investment transactions 0 45,427
Other tax refund claims 19,108 17,155
Remaining receivables 132,398 57,255
205,092 170,491
Subtotal 496,916 457,043
of which receivables with a remaining
maturity of
up to 1 year 494,462 453,422
more than 1 year 2,455 3,621
496,916 457,043
of which receivables with values not yet
impaired
up to 3 months overdue 11,792 13,481
more than 3 months overdue 8,971 10,209
Other assets 43,793 37,365
Total receivables including insurance
receivables
540,709 494,409

Other assets basically comprise the balance of the deferred income from the settlement of indirect business.

The fair values are essentially equal to the carrying amounts.

Impairments Reinsurance receivables Insurance receivables1) Other receivables
In € thousand 2018 2017 2018 2017 2018 2017
At 1 January –525 –243 –18,858 –20,532 –7,942 –16,273
Allocation –1,804 –500 –4,078 –5,280 –829 –761
Use 0 220 1,239 3,974 439 95
Reversal 0 0 3,943 3,149 1,816 8,529
Currency translation 0 –1 567 –168 –178 468

At 31 December –2,329 –525 –17,187 –18,858 –6,694 –7,942

1) Impairment losses related to policyholders are shown under the cancellation provision.

There are no material overdue liabilities that have not been impaired.

13. Cash and cash equivalents

In € thousand 31/12/2018 31/12/2017
Cash collateral in connection with securities
lending transactions
772,196 0
Current bank balances, cheques and cash-in-hand 672,195 650,307
Total 1,444,391 650,307

Cash and cash equivalents are measured at the exchange rate in effect on the reporting date. The item "Cash and cash equivalents" in the consolidated statement of cash flows corresponds to the item with the same name in the consolidated statement of financial position.

14. Assets and liabilities in disposal groups held for sale, as well as discontinued operations

Assets and liabilities held for sale

Non-current assets and liabilities are classified as held for sale if it is highly probable that they will be realised through sale rather than continued use.

These assets or disposal groups are recognised at the lower of their carrying amounts or fair values less costs to sell. Any impairment loss of a disposal group is firstly allocated to goodwill and then to the remaining assets and liabilities on a proportional basis. No loss is allocated to financial assets, deferred tax assets, assets in connection with employee benefits or investment property that continues to be measured based on the Group's other accounting policies. Impairment losses on the first-time classification as held for sale and any subsequent impairment losses are recognised in profit or loss.

Intangible assets held for sale and property, plant and equipment are no longer amortised or depreciated. Investments recognised using the equity method are no longer equity-accounted.

On 16 May 2017, the sale of the 99.7 per cent holding in the Group company UNIQA Assicurazioni S.p.A. (Italian Group) was closed. Assets and liabilities that were recorded under the item "Assets and liabilities in disposal groups held for sale" up until the closing were derecognised accordingly.

Following the closing of the sale of Medial Beteiligungs-Gesellschaft m.b.H on 15 January 2018, the items previously reported under assets in disposal groups held for sale were derecognised. The carrying amount of investments accounted for using the equity method as at 31 December 2017 amounted to €9,289 thousand.

Since the third quarter of 2018, sales talks have been held on the sale of 19 commercial properties. This is a portfolio of specialist stores and shopping centres in Austria. These have therefore been reported under assets in disposal groups held for sale (health and life business). As at 31 December 2018, there are still eight properties with a carrying amount of €28,976 thousand in the portfolio (in life business), the deferred tax liabilities amount to €1,088 thousand.

Discontinued operations

A discontinued operation is a part of the Group that has either been sold or has been categorised as held for sale, and which

  • represents a major line of business or a geographical area of operations,
  • is part of a single coordinated plan to dispose of a separate, major line of business or geographical area of operations, or
  • is a subsidiary acquired exclusively with a view to resale.

The entity is classified as a discontinued operation when the aforementioned criteria are fulfilled.

If an operation is classified as a discontinued operation, the consolidated statement of comprehensive income as well as the data relating to it for the comparative year is adjusted so that it were as if the operation had been discontinued from the start of the comparative year.

Due to contractual arrangements with the purchaser in the course of the sale of the Italian Group, UNIQA only has a right to the profit of the first quarter of 2017.

In € thousand 1–12/2018 1–12/2017
Premiums earned (net) 0.0 349,438
Technical interest income 0.0 23,385
Other insurance income 0.0 363
Insurance benefits 0.0 –337,582
Operating expenses 0.0 –28,678
Other technical expenses 0.0 –1,988
Technical result 0.0 4,938
Net investment income 0.0 20,293
Other income 0.0 2,179
Reclassification of technical interest income 0.0 –23,385
Other expenses 0.0 –687
Non-technical result 0.0 –1,601
Operating profit/(loss) 0.0 3,338
Impairment losses 0.0 –240
Earnings before taxes 0.0 3,097
Income taxes 0.0 –356
Current profit/(loss) from discontinued
operations (after tax) 0.0 2,742
Profit/(loss) from deconsolidation 0.0 –34,940
Disposal costs 0.0 –860
Profit/(loss) from discontinued operations (after
tax) 0.0 –33,059
of which attributable to shareholders of UNIQA
Insurance Group AG 0.0 –32,971
of which attributable to non-controlling interests 0.0 –88

Taxes

15. Deferred taxes

At 31 December 2018 UNIQA had deferred tax assets amounting to €153,059 thousand (2017: €172,783 thousand). The deferred tax assets result from tax loss carryforwards, from impairment in accordance with Section 12 of the Austrian Corporation Tax Act, and from deductible temporary differences between the carrying amounts of the assets and liabilities in the consolidated statement of financial position and their tax values.

An assessment of the ability to realise deferred tax assets for tax losses not yet used, tax credits not yet used and deductible temporary differences requires an estimate of the amount of future taxable profits. The resulting forecasts are based on business plans that are prepared, reviewed and approved using a uniform procedure throughout the company. Especially convincing evidence regarding the value and future chance of realisation of deferred tax assets is required under internal Group policies if the relevant Group company has suffered a loss in the current or a prior period.

The calculation of deferred tax is based on the specific tax rates of each country, which were between 5 and 25 per cent in the financial year (2017: between 5 and 25 per cent). Changes in tax rates in effect at 31 December 2018 are taken into account.

The differences between the tax carrying amounts and the carrying amounts in the IFRS consolidated statement of financial position have the following effect:

In € thousand 31/12/2018 31/12/2017
adjusted
Deferred tax assets (gross)
Technical items 54,249 48,526
Investments 26,678 44,409
Actuarial gains and losses on defined benefit
obligations
45,316 56,151
Loss carried forward 14,043 14,428
Other items 12,773 9,269
Total 153,059 172,783
Deferred tax liabilities (gross)
Technical items –298,358 –278,243
Investments –60,737 –136,949
Actuarial gains and losses on defined benefit
obligations –1 –246
Other items –43,203 –44,747
Total –402,300 –460,186
Net deferred tax –249,241 –287,403

The deferred tax assets and deferred tax liabilities stated in the consolidated statement of financial position performed as follows:

Net deferred tax In € thousand

At 1 January 2017 adjusted –274,046
Changes recognised in profit/(loss) –26,930
Changes recognised in other comprehensive income 25,046
Changes due to changes in basis of consolidation –10,788
Foreign exchange differences –685
At 31 December 2017 adjusted –287,403
At 1 January 2018 –287,403
Changes recognised in profit/(loss) –27,324
Changes recognised in other comprehensive income 63,957
Reclassifications held for sale 1,088
Foreign exchange differences 441
At 31 December 2018 –249,241

Changes recorded in other comprehensive income essentially relate to measurements of financial instruments available for sale and revaluation of defined benefit obligations.

The deferred tax assets stated include €14,043 thousand (2017: €14,428 thousand) attributable to tax loss carryforwards. Deferred tax assets from loss carryforwards in the amount of €11,922 thousand (2017: €24,808 thousand) were not recognised, as a realisation of these in the near future cannot be assumed, taking maturities into account.

These tax assets from loss carryforwards are forfeited as follows:

In € thousand 31/12/2018 31/12/2017
Up to 1 year 4,784 1,434
2 to 5 years 13,275 63,757
More than 5 years 136,578 174,365
Total 154,637 239,556

16. Income taxes

Income tax
In € thousand
1–12/2018 1–12/2017
adjusted
Actual tax – reporting year 11,059 12,233
Actual tax – previous year 21,087 7,886
Deferred tax 27,324 27,043
Total 59,470 47,162

The basic corporate income tax rate applied for all segments was 25 per cent. National tax regulations in conjunction with life insurance profit participation may lead to a different calculated income tax rate.

Reconciliation statement
in € thousand
1–12/2018 1–12/2017
adjusted
Earnings before taxes 294,618 264,631
Expected tax expenses1) 73,655 66,158
Adjusted by tax effects from
Tax-free investment income –17,807 –14,351
Amortisation of goodwill and impairment losses –35 0
Tax-neutral consolidation effect –81 –1,022
Other non-deductible expenses/other tax-exempt
income 2,749 11,642
Changes in tax rates 0 107
Deviations in tax rates –12,329 –7,680
Taxes for previous years 21,758 –7,239
Lapse of loss carried forward and other –8,439 –452
Income tax expenses 59,470 47,162
Average effective tax burden In per cent 20.2 17.8

1) Earnings before taxes multiplied by the corporate income tax rate

Group taxation

UNIQA exercises in Austria the option of forming a group of companies for tax purposes; there are three taxable groups of companies with the parent groups UNIQA Insurance Group AG, PremiQaMed Holding GmbH and R-FMZ Immobilienholding GmbH.

The group members are generally charged, or relieved by, the corporation tax amounts attributable to them by the parent group through the distribution of their tax burden in the tax group. Losses from foreign group members are also included within the scope of taxable profits. The tax realisation for these losses is accompanied by a future tax obligation to pay income taxes at an unspecified point in time. A corresponding provision is therefore formed for future subsequent taxation of foreign losses.

Social capital

17. Defined benefit plans

There are individual contractual pension obligations, individual contractual bridge payments, and pension allowances in accordance with association recommendations.

The calculation of defined benefit obligations is carried out annually using the projected unit credit (PUC) method. If the calculation results in a potential asset, the asset recognised is limited to the present value of any economic benefit available in the form of future refunds from the plan or reductions in future contributions to the plan. Any valid minimum funding requirements are included in the calculation of the present value of the economic benefit.

Revaluations of net liabilities from defined benefit plans are recognised directly in other comprehensive income. The revaluation includes the actuarial gains and losses, the income from plan assets (not including projected interest income) and the effect of any asset ceiling. Net interest expenses (income) on net liabilities (assets) from defined benefit plans are calculated for the reporting period by applying the discount rate. The discount rate was used to measure the defined benefit obligation at the start of the annual reporting period. This discount rate is applied to net liabilities (assets) from defined benefit plans on this date. Any changes in net liabilities (assets) from defined benefit plans resulting from contribution and benefit payments over the course of the reporting period are taken into account. Net interest expenses and other expenses for defined benefit plans are recognised through profit or loss in profit/(loss) for the period.

If a plan's defined benefits are changed or a plan is curtailed, the resulting change in the benefit relating to past service or the gain or loss on the curtailment is recognised directly in profit/(loss) for the period. Gains and losses from the settlement of a defined benefit plan are recognised at the date of the settlement. The defined benefit obligations are stated under the balance sheet item "Other provisions".

Pension entitlements

Individuals who hold an individual contractual agreement can generally claim a pension when they reach the age of 60 or 65, subject to certain conditions. The amount of the pension generally depends on the number of their years of service and their last salary before leaving their active employment. In the event of death, the spouse of the individual entitled to the claim receives a pension at 60, 50 or 40 per cent depending on the policy. The pensions are suspended for any period in which a termination benefit is paid and their value is generally guaranteed. The pensions that are based on individual policies or on association recommendations are financed through provisions. The final pension contribution which guarantees a fixed cash value for when the beneficiary begins their retirement is set aside during the contribution phase and transferred to the pension fund at the time of retirement. The financing is specified in the pension fund's business plan, in the works council agreement and in the pension fund contract.

Termination benefit entitlements

In the case of employees of Austrian companies whose employment began prior to 31 December 2002 and lasted three years without interruption, the employee is entitled to termination benefits when the employment is terminated, unless the employee resigns, leaves without an important reason or is dismissed.

Defined benefit obligations
In € thousand
Defined benefit
obligations for
pensions
Plan assets at
fair value
Net defined
benefit
obligations for
pensions
Termination
benefits
Total defined
benefit
obligations
At 1 January 2018 503,814 –84,175 419,639 167,998 587,637
Current service costs 16,466 0 16,466 4,661 21,126
Interest expense/income 7,489 –1,203 6,285 1,378 7,663
Past service costs –9,267 0 –9,267 0 –9,267
Components of defined benefit obligations recognised in the
income statement 14,687 –1,203 13,483 6,038 19,522
Return on plan assets recognised in other comprehensive income 0 6,612 6,612 78 6,689
Actuarial gains and losses that arise from changes in demographic
assumptions 24,532 0 24,532 220 24,752
Actuarial gains and losses that arise from changes in financial
assumptions –11,473 0 –11,473 –3,352 –14,825
Actuarial gains and losses that arise from experience adjustments 4,052 0 4,052 –506 3,546
Other comprehensive income 17,110 6,612 23,722 –3,561 20,161
Changes from currency translation –14 0 –14 0 –14
Payments –88,160 0 –88,160 –26,659 –114,819
Contribution to plan assets 0 –19,429 –19,429 –135 –19,563
Transfer in 2,446 0 2,446 5 2,452
Transfer out –9,900 8,093 –1,807 0 –1,807
At 31 December 2018 439,983 –90,102 349,881 143,687 493,568
Defined benefit obligations
In € thousand
Defined benefit
obligations for
pensions
Plan assets at
fair value
Net defined
benefit
obligations for
pensions
Termination
benefits
Total defined
benefit
obligations
At 1 January 2017 501,397 –75,612 425,785 173,856 599,641
Current service costs 16,502 0 16,502 6,758 23,259
Interest expense/income 7,969 0 7,969 1,489 9,458
Past service costs 1,559 0 1,559 4 1,563
Components of defined benefit obligations recognised in the
income statement 26,030 0 26,030 8,250 34,280
Return on plan assets recognised in other comprehensive income 0 –5,066 –5,066 0 –5,066
Actuarial gains and losses that arise from changes in demographic
assumptions
408 0 408 473 882
Actuarial gains and losses that arise from changes in financial
assumptions 6,451 0 6,451 –329 6,122
Actuarial gains and losses that arise from experience adjustments –4,169 0 –4,169 –1,458 –5,627
Other comprehensive income 2,690 –5,066 –2,376 –1,314 –3,690
Changes from currency translation 26 0 26 6 32
Payments –20,629 0 –20,629 –12,875 –33,504
Contribution to plan assets 0 –7,124 –7,124 0 –7,124
Transfer in 5 0 5 76 80
Transfer out –5,705 3,627 –2,078 0 –2,078
At 31 December 2017 503,814 –84,175 419,639 167,998 587,637

Expenses for defined benefit obligations attributable to members of the Management Board and executives amounted to €3,259 thousand (2017: €4,123 thousand).

The plan assets for the defined benefit obligations are comprised as follows:

31/12/2018 31/12/2017
In per cent Listed Unlisted Listed Unlisted
Bonds – euro 13.4 0.0 16.7 0.1
Bonds – euro high yield 0.6 0.0 5.1 0.0
Corporate bonds – euro 20.2 0.0 13.6 0.1
Equities – euro 4.6 0.0 9.6 0.0
Equities – non-euro 4.0 0.0 8.7 0.0
Equities – emerging
markets
4.0 0.0 7.9 0.0
Alternative investment
instruments
0.5 2.7 1.0 2.1
Land and buildings 0.0 5.2 0.0 4.5
Cash 0.0 42.1 0.0 27.9
HTM bonds/term deposits 2.6 0.0 0.0 2.8
Total 49.9 50.1 62.6 37.4

Contributions to plan assets are expected for the coming year in the amount of €6,303 thousand.

The essential risks from the benefit plan are limited to the investment risk, the interest rate risk, life expectancy as well as salary risk.

The measurement of the defined benefit obligations is based on the following actuarial calculation parameters:

Calculation factors applied 2018 2017

salaried salaried
AVÖ 2018 P – Pagler & Pagler/
AVÖ 2008 P –
years of service years of service
dependent on dependent on
2.0 2.0
3.0 3.0
1.7 1.5
1.2 0.9
Weighted average duration
in years
Pensions Termination
benefits
31 December 2018 12.9 7.6
31 December 2017 13.5 7.7

The sensitivity of the defined benefit obligations on changes in the weighted actuarial calculation parameters is:

Sensitivity analysis Pensions Termination benefits
In per cent 2018 2017 2018 2017
Remaining life expectancy
Change in DBO (+ 1 year) 3.4 2.5
Change in DBO (–1 year) –3.5 –2.7
Discount rate
Change in DBO (+ 1 percentage point) –11.3 –11.2 –7.2 –7.4
Change in DBO (–1 percentage point) 13.9 13.8 8.2 8.4
Future salary increase rate
Change in DBO (+ 0.75%) 1.5 2.2 5.9 6.0
Change in DBO (–0.75%) –1.5 –2.1 –5.4 –5.6
Future pension increase rate
Change in DBO (+ 0.25%) 3.3 3.3
Change in DBO (–0.25%) –3.2 –3.1

18. Defined contribution plans

Obligations for contributions to defined contribution plans are recognised as expenses through profit or loss as soon as the associated work is performed. Prepaid contributions are recognised as assets if an entitlement to refund or reduction of future payments arises. The defined contribution plan is financed largely by UNIQA.

Pension entitlements

Board members, special policyholders and active employees in Austria are subject to a basic defined contribution pension fund scheme. The beneficiaries are also entitled to a final pension fund contribution which guarantees them a fixed cash value for retirement when they begin their retirement. This obligation is to be classified as a defined benefit in the contribution phase. The works council agreement states the extent to which a final pension fund contribution is provided to the beneficiary's individual assurance cover account in the event of a transfer to the oldage pension or of an incapacity to work or the death as a participant. UNIQA has no obligations during the benefit phase.

Contributions to company pension funds

Under defined contribution company pension schemes, the employer pays the fixed amounts into company pension funds. The insurance contributions to company pension funds amounted to €3,318 thousand (2017: €2,210 thousand). The employer has satisfied their obligation by making these contributions.

19. Employees

In € thousand

Personnel expenses

1–12/2018 1–12/2017

Salaries 424,290 412,124
Expenses for termination benefits 6,038 8,250
Pension expenses 13,483 26,030
Expenditure on mandatory social security
contributions as well as income-based charges and
compulsory contributions
121,413 111,615
Other social expenditures 7,131 7,634
Total 572,356 565,653
of which sales 118,949 124,251
of which administration 458,730 435,353
of which retirees –5,323 6,049
Average number of employees 31/12/2018 31/12/2017
Total 12,818 12,839
of which sales 4,271 4,456
of which administration 8,547 8,383

Equity

20. Subscribed capital and capital reserves

The share capital is comprised of 309,000,000 no-par bearer shares. Capital reserves include unallocated capital reserves, which primarily result from share premiums.

A dividend of €0.51 per share was paid on 11 June 2018. This corresponds with a distribution amounting to €156,552 thousand. Subject to the approval of the Annual General Meeting, a dividend payment in the amount of €0.53 per share is planned for the financial year, which equates to a distribution in the amount of €162,692 thousand.

21. Treasury shares

Treasury shares 31/12/2018 31/12/2017
UNIQA Insurance Group AG
Number of shares 819,650 819,650
Cost in € thousand 10,857 10,857
Share of subscribed capital in % 0.27 0.27
UNIQA Österreich Versicherungen AG
Number of shares 1,215,089 1,215,089
Cost in € thousand 5,774 5,774
Share of subscribed capital in % 0.39 0.39
Total 2,034,739 2,034,739

Authorisations of the Management Board

In accordance with the resolution of the Annual General Meeting dated 26 May 2014, the Management Board is authorised to increase the company's share capital up to and including 30 June 2019 with the approval of the Supervisory Board by a total of up to €81,000,000 by issuing up to 81,000,000 no-par value bearer or registered shares in exchange for payment in cash or in kind, one time or several times.

In accordance with the resolution of the Annual General Meeting dated 28 May 2018, the Group Management Board was again authorised to acquire, with the approval of the Supervisory Board, treasury shares for a period of 30 months from 29 May 2018. The proportion of the share capital represented by newly acquired shares, together with the proportion of other treasury shares that the company has already acquired and still holds, may not exceed 10 per cent of the share capital. The authorisation to acquire treasury shares also includes the acquisition of shares in the company by subsidiaries of the company.

The treasury shares held via UNIQA Österreich Versicherungen AG stem from the merger of BL Syndikat Beteiligungs Gesellschaft m.b.H., the transferring company, with UNIQA Insurance Group AG, the acquiring company. These shares held are not to be counted towards the 10 per cent limit.

22. Capital requirement

Capital requirements are influenced by business performance resulting from organic growth and by acquisitions. In the context of Group management, the appropriate coverage of the solvency capital requirement in accordance with Solvency II on a consolidated basis is constantly monitored.

Quantitative and qualitative information related to capital management according to Solvency II are included in the Solvency and Financial Condition Report (SFCR).

23. Non-controlling interests

Non-controlling interests are measured at the acquisition date with their proportionate share in the identifiable net assets of the acquired entity.

Changes in the share in a subsidiary that do not result in a loss of control are recognised directly as equity transactions with non-controlling interests.

Non-controlling interests
In € thousand
31/12/2018 31/12/2017
In valuation of financial instruments
available for sale
–792 1,630
In actuarial gains and losses on defined
benefit plans
–177 –728
In retained profit 16,770 16,453
In other equity –1,364 74,033
Total 14,438 91,388

Subordinated liabilities

In July 2013, UNIQA Insurance Group AG successfully placed a supplementary capital bond in the volume of €350 million with institutional investors in Europe. The bond has a maturity period of 30 years and may only be cancelled after 10 years. The coupon equals 6.875 per cent per annum during the first ten years, after which a variable interest rate applies. The supplementary capital bond meets the requirements for equity netting as Tier 2 capital under the Solvency II regime. The issue was also aimed at replacing older supplementary capital bonds from Austrian insurance groups and at bolstering UNIQA's capital resources and capital structure in preparation for Solvency II and optimising these over the long term. The supplementary capital bond has been listed on the Luxembourg Stock Exchange since the end of July 2013. The issue price was set at 100 per cent.

In July 2015, UNIQA Insurance Group AG successfully placed a subordinated capital bond (Tier 2) to the value of €500 million with institutional investors in Europe. The bond is eligible for netting as Tier 2 capital under Solvency II. The bond is scheduled for repayment after a period of 31 years and subject to certain conditions, and can only be cancelled by UNIQA after eleven years have elapsed and under certain conditions. The coupon amounts to 6.00 per cent per annum during the first eleven years, after which a variable interest rate applies. The bond has been listed on the Vienna Stock Exchange since July 2015. The issue price was set

at 100 per cent.

Carrying amounts In € thousand

At 1 January 2017 869,115
Amortisation of transaction costs 316
Additions from accrued interests 22,991
Disposals from accrued interests –23,073
At 31 December 2017 869,349
At 1 January 2018 869,349
Amortisation of transaction costs 335
Additions from accrued interests 23,139
Disposals from accrued interests –22,991
At 31 December 2018 869,832
Maturity 2018 2018 2017 2017
In € thousand long term short term long term short term
Subordinated liabilities 846,693 23,139 846,358 22,991
Contractual maturities at 31 December 2018
In € thousand
Notional amount1) Coupon payments Total
2019 54,063 54,063
2020 54,063 54,063
2021 54,063 54,063
2022 54,063 54,063
2023 350,000 54,063 404,063
> 2024 500,000 90,000 590,000
Contractual maturities at 31 December 2017
In € thousand
Notional amount1) Coupon payments Total
2018 54,109 54,109
2019 54,109 54,109
2020 54,109 54,109
2021 54,109 54,109
2022 54,109 54,109
> 2023 850,000 144,850 994,850

1) Contractual maturities based on the first possible termination date

Other current and non-current liabilities

24. Financial liabilities

Carrying amounts
In € thousand
Liabilities from collateral
received for securities
lending
Liabilities from loans Derivative
financial
instruments
Total
At 1 January 2017 adjusted 0 14,968 32,830 47,798
Additions 0 300 0 300
Disposals 0 0 –1,974 –1,974
Changes from currency translation 0 –1 22 21
Profit or loss from changes of exchange rates 0 0 –3,794 –3,794
Additions from accrued interests 0 0 1,706 1,706
Disposals from accrued interests 0 0 –2,275 –2,275
Ordinary amortisation 0 –1,431 0 –1,431
At 31 December 2017 adjusted 0 13,837 26,514 40,352
At 1 January 2018 0 13,837 26,514 40,352
Additions 772,196 0 324 772,520
Disposals 0 0 –12,010 –12,010
Changes from currency translation 0 0 –1 –1
Profit or loss from changes of exchange rates 0 0 –1,389 –1,389
Additions from accrued interests 0 0 1,612 1,612
Disposals from accrued interests 0 0 –1,706 –1,706
Ordinary amortisation 0 –894 0 –894
At 31 December 2018 772,196 12,943 13,345 798,484
Maturity
In € thousand
2018
long term
2018
short term
2017
long term
2017
short term
adjusted
Liabilities from collateral
received for securities
lending 0 772,196 0 0
Liabilities from loans 12,943 0 13,837 0
Derivative financial
instruments 12,456 889 17,897 8,617
Total 25,399 773,085 31,735 8,617

The carrying amounts of the financial liabilities are equal to the fair values.

Contractual maturities
at 31 December 2018
In € thousand
Liabilities from collateral
received for securities
lending
Liabilities from loans Derivative financial
instruments
Total
2019 772,196 936 803 773,934
2020 0 900 2,459 3,359
2021 0 11,107 0 11,107
2022 0 0 0 0
2023 0 0 0 0
> 2024 0 0 10,084 10,084
Contractual maturities
at 31 December 2017 (adjusted)
In € thousand
Liabilities from collateral
received for securities
lending
Liabilities from loans Derivative financial
instruments
Total
2018 0 930 8,617 9,547
2019 0 900 1,038 1,938
2020 0 900 556 1,456
2021 0 11,107 3,201 14,308
2022 0 0 4,342 4,342
> 2023 0 0 8,760 8,760
Changes in financial liabilities
In € thousand
Subordinated liabilities Financial liabilities Changes in financial
liabilities
At 1 January 2017 adjusted 869,115 47,798 916,914
Payments from other financing activities 0 –1,131 –1,131
Currency translation 0 21 21
Other changes 233 –6,337 –6,104
At 31 December 2017 adjusted 869,349 40,352 909,700
At 1 January 2018 869,349 40,352 909,700
Proceeds from other financing activities 0 772,196 772,196
Payments from other financing activities 0 –23,704 –23,704
Currency translation 0 –1 –1
Change in basis of consolidation 0 22,810 22,810
Other changes 483 –13,168 –12,685
At 31 December 2018 869,832 798,484 1,668,316

25. Liabilities and other items classified as liabilities

In € thousand 31/12/2018 31/12/2017
adjusted
Reinsurance liabilities
Deposits retained on assumed reinsurance 129,963 428,793
Reinsurance settlement liabilities 43,501 52,395
173,464 481,188
Insurance liabilities
to policyholders 165,610 129,505
to insurance brokers 49,565 45,701
to insurance companies 9,953 12,541
225,129 187,746
Liabilities to credit institutions 3,505 3,807
Other liabilities
Personnel-related obligations 102,688 81,708
Liabilities from services 38,338 35,366
Liabilities from investment contracts 56,446 60,470
Liabilities from investment transactions 0 25,738
Other tax liabilities (without income tax) 69,432 56,527
Other liabilities 121,319 77,850
388,223 337,659
Subtotal 790,321 1,010,401
of which liabilities with a maturity of
up to 1 year 758,923 641,017
more than 1 year and up to 5 years 10,045 18,768
more than 5 years 21,353 350,616
790,321 1,010,401
Other debt 16,889 16,652
Total liabilities and other items classified as
liabilities
807,210 1,027,053

Other liabilities basically comprise the balance of the deferred income from the settlement of indirect business.

Other non-technical income and expenses

26. Other income

In € thousand 1–12/2018 1–12/2017
Property and casualty insurance 26,066 25,134
Health insurance 5,542 7,514
Life insurance 5,236 4,001
Of which:
Services 11,079 13,766
Changes in exchange rates 15,307 10,966
Other 10,458 11,917
Total 36,844 36,649

27. Other expenses

In € thousand 1–12/2018 1–12/2017
Property and casualty insurance 44,581 37,403
Health insurance 7,329 7,177
Life insurance 20,626 11,871
Of which:
Services 20,703 17,742
Exchange rate losses 26,324 11,194
Other 25,508 27,515
Total 72,536 56,451

Other disclosures

28. Group holding company

UNIQA's Group holding company is UNIQA Insurance Group AG. In addition to its duties as Group holding company, this company also performs the duties of a group reinsurer.

29. Remuneration for the Management Board and Supervisory Board

The active salaries of the members of the Management Board at UNIQA Insurance Group AG amounted to €3,356 thousand in the reporting year (2017: €2,790 thousand). Existing pension expenses for the members of the Management Board amounted to €669 thousand (2017: €677 thousand). The amount expended on pensions in the reporting year for former members of the Management Board and their survivors was €680 thousand (2017: €717 thousand).

The compensation to the members of the Supervisory Board for their work in the 2017 financial year was €482 thousand. Provisions of €739 thousand have been recognised for the remuneration to be paid for this work in 2018. The amount paid out in attendance fees and cash expenditures in the reporting year was €67 thousand (2017: €61 thousand).

There are no advance payments or loans to or liabilities for members of the Management Board and the Supervisory Board.

For the 2018 financial year, payments (STI) are expected in the years 2019 and 2022 in the amount of €1,585 thousand.

30. Share-based payment agreement with cash settlement

In the 2013 financial year, UNIQA introduced a sharebased remuneration programme for members of the Management Board of UNIQA Insurance Group AG and for the members of the Management Board of UNIQA Österreich Versicherungen AG and UNIQA International AG. In line with this programme, qualified members of the Management Board were granted virtual UNIQA shares between 2013 and 2016, which give them the right to a cash payment after the end of the benefit period, provided certain key performance targets are met, with maximum limits also agreed.

The selected key performance targets are aimed at ensuring a relative market-based performance measurement and absolute performance measurement in accordance with the individual corporate objectives of the UNIQA Group. These defined equally-weighted key performance targets include the total shareholder return (TSR) of the UNIQA ordinary share compared with the TSR of the shares in the companies on the DJ EURO STOXX TMI Insurance, the P&C Net Combined Ratio in UNIQA's property and casualty business and the return on risk capital (the return on equity required).

The programme stipulates annual investments in UNIQA shares with a holding period also of four years in each case.

The cash settlement is calculated as follows for each tranche of shares: payment = A × B × C

A = number of virtual shares awarded for the performance period.

B = average price of the UNIQA ordinary share in the period of six months before the end of the performance period.

C = degree of target achievement at the end of the performance period. The maximum target achievement is 200 per cent.

The fair value on the date that share-based payment awards are granted is recognised as expense over the period in which the unconditional entitlement to the award is obtained. The fair value is based on expectations with respect to achievement of the defined key performance targets. Changes in valuation assumptions result in an adjustment of the recognised provision amounts affecting income. Obligations from share-based remuneration are stated under "Other provisions".

As at 31 December 2018 a total of 1,103,954 virtual shares (2017: 1,071,669 shares) were relevant for the valuation. The fair value of share-based remuneration at the reporting date amounts to €6,690 thousand (2017: €5,731 thousand).

31. Relationships with related companies and persons

Companies in the UNIQA Group maintain various relationships with related companies and persons.

Related companies refer to companies which exercise either a controlling or a significant influence on UNIQA. The group of related companies also includes the non-consolidated subsidiaries, associates and joint ventures of UNIQA.

Related persons include the members of management holding key positions along with their close family members. This covers in particular the members of management in key positions at those companies which exercise either a controlling or a significant influence on the UNIQA Group, along with their close family members.

Transactions and balances with related
companies
In € thousand
Companies with
significant
influence on
UNIQA Group
Affiliated
but not
consolidated
companies
Associated
companies of
UNIQA Group
Other related
parties
Total
Transactions in 2018
Premiums written (gross) 2,079 357 1,725 55,329 59,491
Income from investments 3,358 570 20,705 6,238 30,871
Expenses from investments –1,047 0 0 –1,396 –2,444
Other income 117 6,687 1,944 330 9,078
Other expenses –1 –7,831 –2,733 –23,031 –33,596
At 31 December 2018
Investments 225,221 13,393 653,388 46,367 938,369
Cash and cash equivalents 1,160,656 0 0 152,130 1,312,786
Receivables, including insurance receivables 13 2,129 67 4,685 6,894
Financial liabilities 772,196 0 0 0 772,196
Liabilities and other items classified as liabilities 273 751 196 5,183 6,403
In € thousand Companies with
significant
influence on
UNIQA Group
Affiliated
but not
consolidated
companies
Associated
companies of
UNIQA Group
Other related
parties
Total
Transactions in 2017
Premiums written (gross) 3,238 386 859 57,498 61,982
Income from investments 1,636 1,100 13,805 4,255 20,796
Expenses from investments –860 0 0 –2,814 –3,674
Other income 263 5,841 167 403 6,674
Other expenses –802 –3,701 –2,848 –7,443 –14,794
At 31 December 2017
Investments 230,649 5,452 535,754 40,300 812,155
Cash and cash equivalents 239,187 0 0 150,468 389,655
Receivables, including insurance receivables 156 2,135 55 5,499 7,845
Financial liabilities 0 0 0 0 0
Liabilities and other items classified as liabilities 0 530 233 3,241 4,004
Transactions with related persons
In € thousand
1–12/2018 1–12/2017
Premiums written (gross) 505 386
Salaries and short-term benefits 1) –4,711 –3,832
Pension expenses –940 –951
Compensation on termination of employment
contract –151 –215
Expenditures for share-based payments –1,112 –1,444
Other income 228 135

1) This item includes fixed and variable Management Board remuneration paid in the financial year and remuneration of the Supervisory Board.

32. Other financial obligations and contingent liabilities

Leasing
In € thousand
1–12/2018 1–12/2017
Current lease expenses 11,702 5,470
Future leasing rates
up to 1 year 6,558 4,975
more than 1 year and up to 5 years 11,168 5,315
more than 5 years 2,910 0
Total 20,636 10,290

Options to purchase granted

There are bilateral option agreements in place between UNIQA and the two remaining non-controlling shareholders in UNIQA Insurance Company, Private Joint Stock Company (Kiev, Ukraine) to acquire additional company shares in 2020 based on previously agreed purchase price formulas.

There is also the possibility of exercising a mutual option between UNIQA and the minority shareholders in the SIGAL Group for the purchase of additional company shares in the option window between 1 July 2020 and 30 June 2021 based on previously agreed purchase price formulas.

33. Expenses for the auditor of the financial statements

The auditor fees in the financial year were €1,530 thousand (2017: €1,652 thousand); of which €500 thousand (2017: €498 thousand) is attributable to the annual audit, €1,001 thousand (2017: €1.038 thousand) to other auditing services and €29 thousand (2017: €116 thousand) to other general services.

34. Basis of consolidation

Subsidiaries

Subsidiaries are entities controlled by UNIQA. UNIQA is regarded as controlling an entity if:

  • UNIQA is able to exercise power over the relevant entity,
  • UNIQA is exposed to fluctuating returns from its participation and
  • UNIQA is able to influence the amount of the returns as a result of the power it exercises.

The financial statements of subsidiaries are included in the consolidated financial statements from the date control begins until the date control ends.

Loss of control

If UNIQA loses control of a subsidiary, the subsidiary's assets and liabilities and all associated non-controlling interests and other equity components are derecognised. Any resulting profit or loss is recognised in profit/(loss) for the period. Any retained interest in the former subsidiary is measured at fair value at the date of the loss of control.

Investment in associates

Associates are all the entities over which UNIQA has significant influence but does not exercise control or joint control over their financial and operating policies. This is generally the case as soon as there is a voting share of between 20 and 50 per cent or a comparable significant influence is guaranteed legally or in practice via other contractual regulations. Inclusion in the basis of consolidation is based on the proportionate equity (equity method).

Investment funds

Controlled investment funds are included in the consolidation unless the relevant fund volumes were considered to be immaterial when viewed separately and as a whole. A fund is regarded as controlled if:

  • UNIQA determines the relevant activities of the fund, such as the definition of the investment strategy and short and medium-term investment decisions,
  • UNIQA has the risk of and the rights to variable successes of the fund in the form of distributions and participates in the performance of the fund assets, and
  • the determining power over the relevant activities is exercised in the interest of UNIQA by determining the investment objectives and the individual investment decisions.
31/12/2018 31/12/2017
Consolidated companies
34 35
59 59
5 6
1 1
6 6
1 2

Shares in subsidiaries that are not consolidated, associates as well as joint ventures that are not accounted for using the equity method are classified as financial assets available for sale and stated under the item "Other investments".

35. Consolidation principles

Business combinations

If the Group has obtained control, it accounts for business combinations in line with the acquisition method. The consideration transferred for the acquisition and the identifiable net assets acquired are measured at fair value. Any profit from an acquisition at a price below the fair value of the net assets is recognised directly in profit/(loss) for the period. Transaction costs are recognised as expenses immediately.

Any contingent obligation to pay consideration is measured at fair value at the acquisition date. If the contingent consideration is classified as equity, it is not revalued, and a settlement is accounted for within equity. Otherwise, later changes in the fair value of the contingent consideration are recognised in profit/(loss) for the period.

Transactions eliminated on consolidation

Intragroup balances and transactions and all income and expenses from intragroup transactions are eliminated when consolidated financial statements are prepared.

Acquisitions

The acquisition of 100 per cent of shares in Software Park Kraków Sp. z o.o. (Warsaw, Poland) was completed in December 2018.

The company holds an office property in Warsaw. The acquisition represents a strategic expansion for the property portfolio. In accordance with IFRS 3, the acquisition of this holding is considered the acquisition of a business.

No profit contributions from the acquired company are stated in the profit/(loss) for the year.

If the acquisition had taken place on 1 January 2018, according to estimates of the Group Management Board the non-technical result would have amounted to €211,501 thousand and net profit would have been €236,736 thousand. In determining these amounts, the management assumed that the provisional fair value adjustments at the time of the acquisition would also have been valid in the event of an acquisition on 1 January 2018.

The consideration paid for the acquisition comprises exclusively cash and cash equivalents amounting to €8,427 thousand. The incidental costs incurred for this acquisition amounting to €260 thousand have been recognised under other operating expenses.

Receivables (trade receivables and other assets) acquired in the course of the acquisition have a fair value of

€609 thousand. Based on the best possible estimate, there were no uncollectible receivables at the time of the acquisition.

Calculations based on the estimates show that no goodwill was generated with the acquisition of the Software Park Kraków Sp. z o.o. in Poland.

The consideration paid is offset by an acquired cash position of €1,894 thousand.

Assets and liabilities from business combinations at acquisition date In € thousand

Assets
Property, plant and equipment 32,509
Receivables, including insurance receivables 609
Cash and cash equivalents 1,894
Total assets 35,013
Liabilities
Financial liabilities 22,810
Other provisions 267
Liabilities and other items classified as liabilities 3,688
Total liabilities 26,764

Restructuring processes

In September 2018, UNIQA Finanzbeteiligung GmbH (Vienna) was merged with UNIQA Österreich Versicherungen AG (Vienna) as the absorbing company.

Liquidation

ALBARAMA Limited Company (Nicosia, Cyprus) was liquidated in June 2018.

Sales

In July 2015, UNIQA decided to divest its 29 per cent participation in Medial Beteiligungs-Gesellschaft m.b.H. (Vienna). Since then, this has been reported under "Assets in disposal groups held for sale" (Group functions segment). The sale of Medial Beteiligungs-Gesellschaft m.b.H. to CAME Holding GmbH was finally completed on 15 January 2018 following receipt of the approvals and authorisations required for the transfer under public and merger law and following the decision of the general assembly of Casinos Austria Aktiengesellschaft.

Company Type of consolidation Location Equity interest at
31/12/2018
Equity interest at
31/12/2017
In per cent In per cent
Domestic insurance companies
UNIQA Insurance Group AG (Group Holding
Company) Vienna
UNIQA Österreich Versicherungen AG Fully consolidated Vienna 100.0 100.0
SK Versicherung Aktiengesellschaft Equity method Vienna 25.0 25.0
Foreign insurance companies
Raiffeisen Life Insurance Company LLC Fully consolidated Russia, Moscow 75.0 75.0
SH.A.F.P SIGAL LIFE UNIQA Group AUSTRIA sh.a. Fully consolidated Albania, Tirana 44.3 44.3
SIGAL LIFE UNIQA Group AUSTRIA sh.a Fully consolidated Kosovo, Pristina 86.9 86.9
SIGAL LIFE UNIQA Group AUSTRIA sh.a. Fully consolidated Albania, Tirana 86.9 86.9
SIGAL UNIQA Group AUSTRIA sh.a. Fully consolidated Albania, Tirana 86.9 86.9
SIGAL UNIQA Group AUSTRIA sh.a. Fully consolidated Kosovo, Pristina 86.9 86.9
UNIQA AD Skopje Fully consolidated North Macedonia, Skopje 86.9 86.9
UNIQA Asigurari de Viata S.A. Fully consolidated Romania, Bucharest 100.0 100.0
UNIQA Asigurari S.A. Fully consolidated Romania, Bucharest 100.0 100.0
UNIQA Biztosító Zrt. Fully consolidated Hungary, Budapest 100.0 100.0
UNIQA Insurance Company, Private Joint Stock
Company Fully consolidated Ukraine, Kiev 100.0 100.0
UNIQA Insurance plc Fully consolidated Bulgaria, Sofia 99.9 99.9
UNIQA Life AD Skopje Fully consolidated North Macedonia, Skopje 86.9 86.9
UNIQA Life Insurance plc Fully consolidated Bulgaria, Sofia 99.6 99.6
UNIQA LIFE Private Joint Stock Company
UNIQA neživotno osiguranje a.d.
Fully consolidated
Fully consolidated
Ukraine, Kiev
Serbia, Belgrade
100.0
100.0
100.0
100.0
UNIQA neživotno osiguranje a.d. Fully consolidated Montenegro, Podgorica 100.0 100.0
UNIQA osiguranje d.d. Fully consolidated Croatia, Zagreb 100.0 100.0
Bosnia and Herzegovina,
UNIQA osiguranje d.d. Fully consolidated Sarajevo 100.0 100.0
UNIQA poisťovňa a.s. Fully consolidated Slovakia, Bratislava 99.9 99.9
UNIQA pojišťovna, a.s. Fully consolidated Czech Republic, Prague 100.0 100.0
UNIQA Re AG Fully consolidated Switzerland, Zurich 100.0 100.0
UNIQA Towarzystwo Ubezpieczeń na Życie S.A. Fully consolidated Poland, Lodz 99.8 99.8
UNIQA Towarzystwo Ubezpieczeń S.A. Fully consolidated Poland, Lodz 98.6 98.6
UNIQA Versicherung AG Fully consolidated Liechtenstein, Vaduz 100.0 100.0
UNIQA životno osiguranje a.d. Fully consolidated Serbia, Belgrade 100.0 100.0
UNIQA životno osiguranje a.d. Fully consolidated Montenegro, Podgorica 100.0 100.0
Group domestic service companies
Agenta Risiko- und Finanzierungsberatung
Gesellschaft m.b.H. Fully consolidated Vienna 100.0 100.0
Assistance Beteiligungs-GesmbH Fully consolidated Vienna 64.0 64.0
call us Assistance International GmbH Fully consolidated Vienna 50.2 50.2
UNIQA Capital Markets GmbH Fully consolidated Vienna 100.0 100.0
UNIQA Finanzbeteiligung GmbH (Merger:
30/9/2018)
Fully consolidated Vienna 0.0 100.0
UNIQA Group Audit GmbH Fully consolidated Vienna 100.0 100.0
UNIQA International AG Fully consolidated Vienna 100.0 100.0
UNIQA internationale Beteiligungs-Verwaltungs
GmbH Fully consolidated Vienna 100.0 100.0
UNIQA IT Services GmbH Fully consolidated Vienna 100.0 100.0
UNIQA Real Estate Finanzierungs GmbH Fully consolidated Vienna 100.0 100.0
UNIQA Real Estate Management GmbH Fully consolidated Vienna 100.0 100.0
Valida Holding AG Equity method Vienna 40.1 40.1
Versicherungsmarkt-Servicegesellschaft m.b.H. Fully consolidated Vienna 100.0 100.0
Company Type of consolidation Location Equity interest at Equity interest at
31/12/2018
In per cent
31/12/2017
In per cent
Group foreign service companies
DEKRA-Expert Műszaki Szakértői Kft. Equity method Hungary, Budapest 50.0 50.0
sTech d.o.o. Fully consolidated Serbia, Belgrade 100.0 100.0
UNIPARTNER s.r.o. Fully consolidated Slovakia, Bratislava 99.9 99.9
UNIQA GlobalCare SA (formerly:
UNIQA Assurances SA)
Fully consolidated Switzerland, Geneva 100.0 100.0
UNIQA Group Service Center Slovakia, spol. s r.o.
(formerly: InsData spol. s r.o.) Fully consolidated Slovakia, Nitra 98.0 98.0
UNIQA Ingatlanhasznosító Kft. Fully consolidated Hungary, Budapest 100.0 100.0
UNIQA InsService spol. s r.o. Fully consolidated Slovakia, Bratislava 99.9 99.9
UNIQA Raiffeisen Software Service Kft. Fully consolidated Hungary, Budapest 60.0 60.0
UNIQA Raiffeisen Software Service S.R.L. Fully consolidated Romania, Cluj-Napoca 60.0 60.0
UNIQA Számitástechnikai Szolgáltató Kft. Fully consolidated Hungary, Budapest 100.0 100.0
Vitosha Auto OOD Fully consolidated Bulgaria, Sofia 99.8 99.8
Financial and strategic domestic shareholdings
Diakonissen & Wehrle Privatklinik GmbH Fully consolidated Gallneukirchen 90.0 60.0
Goldenes Kreuz Privatklinik BetriebsGmbH Fully consolidated Vienna 75.0 75.0
Medial Beteiligungs-Gesellschaft m.b.H.
(Deconsolidation: 15/1/2018)
Equity method Vienna 0.0 29.6
PremiQaMed Ambulatorien GmbH Fully consolidated Vienna 100.0 100.0
PremiQaMed Beteiligungs GmbH Fully consolidated Vienna 100.0 100.0
PremiQaMed Holding GmbH Fully consolidated Vienna 100.0 100.0
PremiQaMed Management Services GmbH Fully consolidated Vienna 100.0 100.0
PremiQaMed Privatkliniken GmbH Fully consolidated Vienna 100.0 100.0
STRABAG SE Equity method Villach 14.3 14.3
UNIQA Beteiligungs-Holding GmbH Fully consolidated Vienna 100.0 100.0
UNIQA Erwerb von Beteiligungen Gesellschaft
m.b.H.
Fully consolidated Vienna 100.0 100.0
UNIQA Leasing GmbH Equity method Vienna 25.0 25.0
Real estate companies
"Hotel am Bahnhof" Errichtungs GmbH & Co KG Fully consolidated Vienna 100.0 100.0
ALBARAMA Limited Company (Deconsolidation:
15/6/2018)
Fully consolidated Cyprus, Nikosia 0.0 100.0
Asena LLC Fully consolidated Ukraine, Nikolaev 100.0 100.0
AVE-PLAZA LLC Fully consolidated Ukraine, Kharkiv 100.0 100.0
Black Sea Investment Capital LLC Fully consolidated Ukraine, Kiev 100.0 100.0
Design Tower GmbH Fully consolidated Vienna 100.0 100.0
DIANA-BAD Errichtungs- und Betriebs GmbH Equity method Vienna 33.0 33.0
EZL Entwicklung Zone Lassallestraße GmbH & Co.
KG Fully consolidated Vienna 100.0 100.0
Floreasca Tower SRL Fully consolidated Romania, Bucharest 100.0 100.0
Hotel Burgenland Betriebs GmbH Fully consolidated Vienna 100.0 100.0
IPM International Property Management Kft.
Knesebeckstraße 8-9 Grundstücksgesellschaft mbH
Fully consolidated
Fully consolidated
Hungary, Budapest
Germany, Berlin
100.0
100.0
100.0
100.0
LEGIWATON INVESTMENTS Limited Company Fully consolidated Cyprus, Limassol 100.0 100.0
Praterstraße Eins Hotelbetriebs GmbH Fully consolidated Vienna 100.0 100.0
PremiQaMed Immobilien GmbH Fully consolidated Vienna 100.0 100.0
Pretium Ingatlan Kft. Fully consolidated Hungary, Budapest 100.0 100.0
Renaissance Plaza d.o.o. Fully consolidated Serbia, Belgrade 100.0 100.0
Reytarske LLC Fully consolidated Ukraine, Kiev 100.0 100.0
R-FMZ Immobilienholding GmbH Fully consolidated Vienna 100.0 100.0
Software Park Kraków Sp. z o.o. (Initial
consolidation: 4/12/2018) Fully consolidated Poland, Warsaw 100.0 0.0
UNIQA Immobilien-Projekterrichtungs GmbH Fully consolidated Vienna 100.0 100.0
UNIQA Plaza Irodaház és Ingatlankezelő Kft. Fully consolidated Hungary, Budapest 100.0 100.0
Company Type of consolidation
Location
Equity interest at
31/12/2018
Equity interest at
31/12/2017
In per cent In per cent
UNIQA poslovni centar korzo d.o.o. Fully consolidated Croatia, Rijeka 100.0 100.0
UNIQA Real Estate Bulgaria EOOD Fully consolidated Bulgaria, Sofia 100.0 100.0
UNIQA Real Estate BV Fully consolidated Netherlands, Hoofddorp 100.0 100.0
UNIQA Real Estate CZ, s.r.o. Fully consolidated Czech Republic, Prague 100.0 100.0
UNIQA Real Estate d.o.o. Fully consolidated Serbia, Belgrade 100.0 100.0
UNIQA Real Estate GmbH Fully consolidated Vienna 100.0 100.0
UNIQA Real Estate Inlandsholding GmbH Fully consolidated Vienna 100.0 100.0
UNIQA Real Estate Polska Sp. z o.o. Fully consolidated Poland, Warsaw 100.0 100.0
UNIQA Real Estate Property Holding GmbH
(formerly: UNIQA Real Estate Dritte
Beteiligungsverwaltung GmbH) Fully consolidated Vienna 100.0 100.0
UNIQA Real III, spol. s r.o. Fully consolidated Slovakia, Bratislava 100.0 100.0
UNIQA Real s.r.o. Fully consolidated Slovakia, Bratislava 100.0 100.0
UNIQA Retail Property GmbH (formerly: Raiffeisen
Fachmarktzentrum VIER GmbH) Fully consolidated Vienna 100.0 100.0
UNIQA Szolgáltató Kft. Fully consolidated Hungary, Budapest 100.0 100.0
UNIQA-Invest Kft. Fully consolidated Hungary, Budapest 100.0 100.0
Investment funds
Diamond I SICAV – Opportunities Fund
(Deconsolidation: 31/12/2018)
Fully consolidated Luxembourg, Luxembourg 0.0 92.5
Platinum I SICAV – Opportunities Fund
(Deconsolidation: 30/9/2018)
Fully consolidated Luxembourg, Luxembourg 67.5
SSG Valluga Fund Fully consolidated Dublin, Ireland 100.0 0.0
UNIQA Corporate Bond Fully consolidated Vienna 100.0 100.0
UNIQA Diversified Bond Fund Fully consolidated Vienna 100.0 100.0
UNIQA Eastern European Debt Fund Fully consolidated Vienna 100.0 100.0
UNIQA Emerging Markets Debt Fund Fully consolidated Vienna 100.0 100.0
UNIQA Euro Government Bond Fund Fully consolidated Vienna 99.7 99.5
UNIQA World Selection Fully consolidated Vienna 100.0 100.0

36. Changes in major accounting policies as well as new and amended standards

With the exception of the following changes, the outlined accounting policies were consistently applied to all periods presented in these consolidated financial statements.

Amendments and standards to be applied for the first time

The Group applied the following amendments to standards, and they were first adopted at 1 January 2018. None of the new regulations arising from this have any essential impact on UNIQA's financial position.

Standard Content First-time
application by
UNIQA
Impact on
UNIQA
IAS 40 Investment Property – Clarification of Classification 1 January 2018 No
IFRS 4 Insurance Contracts – Applying IFRS 9 together with IFRS 4 1 January 2018 Yes
IFRS 2 Share-based Payment – Classification and Measurement of Transactions with Share-based Payments 1 January 2018 Yes
IFRS 15 Revenue from Contracts with Customers 1 January 2018 Yes
IFRIC 22 Foreign Currency Transactions and Advance Consideration 1 January 2018 No
Miscellaneous Annual Improvements Project 2014–2016 – Amendments to IAS 1 and IAS 28 1 January 2018 No

IFRS 15 Revenue from Contracts with Customers

IFRS 15 has been applicable since 1 January 2018 and covers revenue recognition from contracts with customers. IFRS 15 is not applicable to insurance contracts as they are within the scope of IFRS 4.

IFRS 15 is relevant for the UNIQA Group due to investments being accounted for using the equity method. Use of the modified retrospective method on first-time adoption of IFRS 15 is expected to have a positive effect of

approximately €5 million on equity for the full 2018 year. For other revenues the scope of IFRS 15, the application of IFRS 15 has no impact on the financial position of the Company or the presentation in the consolidated financial statements.

New and amended standards to be applied in the future The IASB has also published a range of new standards that will be applicable in the future. UNIQA does not intend to adopt these standards early.

Standard Content First-time
application by
UNIQA
Endorsement by
the EU
31/12/2018
Likely to be
relevant for
UNIQA
New standards
IFRS 9 Financial Instruments 1 January 20221) Yes Yes
IFRS 9 Amendments to IFRS 9 – Prepayment Features with Negative Compensation 1 January 20221) Yes Yes
IFRS 16 Leases 1 January 2019 Yes Yes
IFRS 17 Insurance Contracts 1 January 20221) No Yes
IFRIC 23 Uncertainty over Income Tax Treatments 1 January 2019 Yes Yes
Amended standards
Miscellaneous Annual Improvements Project 2015–2017 1 January 2019 No Yes
Miscellaneous Updated Framework 1 January 2020 No Yes
IAS 1, IAS 8 Definition of Material 1 January 2020 No Yes
IAS 19 Plan Amendment, Curtailment or Settlement 1 January 2019 No Yes
Investments in Associates and Joint Ventures – Long-term Interests in Associates
IAS 28 and Joint Ventures 1 January 2019 No Yes
IFRS 3 Definition of a Business 1 January 2020 No Yes

1) Preliminary decision of the IASB to defer the date of IFRS 17 coming into force and to extend the temporary exemption of IFRS 9 by one year.

The following standards to be applied in future are expected to have a significant impact on reporting at UNIQA:

IFRS 9 – Financial Instruments

The IASB published the final version of IFRS 9 (Financial instruments) in July 2014. This replaces IAS 39 (Financial Instruments: Recognition and Measurement) in its entirety and came into force effective 1 January 2018. The different effective dates applicable to IFRS 9 and IFRS 17 which must be applied to reporting periods as of 1 January 20221) would result in increased volatilities in profits and duplicate migration efforts for the transition period. As a result of this, the IASB published adjustments in 2016 to IFRS 4 (Insurance Contracts) which allow insurance companies to recognise certain profits or losses in other comprehensive income (overlay approach) or to defer the initial application time for IFRS 9 until IFRS 17 comes into force (deferral approach) as part of a transition process.

Since UNIQA's business is predominantly insurance-related and UNIQA has not yet applied IFRS 9 in any other version, a deferral to apply IFRS 9 for the first time is permitted until 1 January 20221). This is possible if the share of the carrying amount of all insurance liabilities in the total liabilities as of 31 December 2015 exceeds 90 per cent. The criteria to be fulfilled for the deferral approach were met by more than 90 per cent. For associated companies that have been applying IFRS 9 since 1 January 2018, UNIQA has exercised the option of including them in the consolidated financial statements without any adjustments.

Classification and measurement

The technical development of the SPPI (Solely Payments of Principal and Interest) decision tree and of the systems integration of the developed SPPI logic for the entire securities portfolio of UNIQA has been completed.

Fixed-income securities make up a large portion of the investment portfolio. Given that these securities tend to follow the principal/interest payment structure in most cases, they largely fulfil the criteria of the SPPI test. If an instrument meets the requirements of the SPPI test, there are two options. On the one hand, there is the option of subsequent measurement at amortised cost, and on the other, the option of fair value measurement through other comprehensive income. The portion of the UNIQA portfolio that does not fulfil the SPPI criteria will in future be measured at fair value through profit or loss.

Requirements for SPPI ful
filled based on carrying
amounts in per cent1)
Variable-income
securities
Fixed-income
securities
Loans and
other investments
Derivative
financial
instruments
Investments
under investment
contracts
Financial assets at fair value
through profit or loss 0.0 0.2 - 0.0 0.0
Available-for-sale financial assets 0.0 92.7 - - -
Loans and receivables - 1.1 100.0 - -
Total 0.0 93.9 100.0 0.0 0.0

1) Classification according to IAS 39

Asset allocation of
other investments
In € thousand
At amortised cost or
at fair value through other comprehensive income
At fair value through profit or loss
Carrying amount Fair value Change in fair value
over the
period
Carrying amount Fair value Change in fair value
over the
period
Government bonds 9,548,259 9,430,546 –265,912 0 0 0
Corporate bonds 2,893,062 2,879,915 52,669 180,371 179,182 284
Covered bonds 2,756,207 2,729,758 –476,097 0 0 0
Loans 86,950 86,950 53,815 0 0 0
Other 0 0 0 805,606 804,878 202,193
Total 15,284,477 15,127,168 –635,525 985,977 984,060 202,477

In addition, the logic for the business models in accordance with IFRS 9 was prepared for sub-areas, and they were also subject to a validation of their plausibility. As expected, on the basis of current indications, the hold-andsell business model accounts for a large part of UNIQA's business. This may result in changes due to the interactions with IFRS 17 that cannot yet be fully assessed at the time the financial statements are being prepared.

Impairment

The new provisions of IFRS 9 concerning impairment must be applied in future to financial assets measured at amortised cost or at fair value through other comprehensive income. Under IFRS 9, the impairment calculation to be applied is based on a forward-looking model for the recognition of expected losses.

The logic of the model according to which future impairment will be recognised is, at the time the financial statements are being prepared, in a development and analysis phase. In addition, the use of suitable tools is being tested to illustrate the required calculatory algorithms. On the basis of simplified assumptions, initial simulations were carried out with regard to the assessment of the default risk on financial assets within the scope of the new IFRS 9 impairment provisions. For the purpose of assessing the default risk, recourse was made to the definition in IFRS 9 of financial instruments with a low default risk on the reporting date. An external investment grade rating can therefore be used to assess whether a financial instrument has a low default risk.

Financial instruments
by rating
In € thousand
Government bonds Corporate bonds Covered bonds Loans Other Total
AAA 1,848,518 91,784 1,913,761 0 0 3,854,062
AA 3,014,437 384,210 589,766 0 0 3,988,413
A 2,381,547 1,091,067 159,303 0 0 3,631,917
BBB 1,438,214 990,579 4,495 27,539 0 2,460,827
BB 609,681 61,769 17,074 0 0 688,524
B 223,303 15,278 0 0 0 238,581
≤ CCC 4,999 0 0 0 0 4,999
Not rated 27,561 258,374 71,808 59,410 0 417,154
Total 9,548,259 2,893,062 2,756,207 86,950 0 15,284,477

The fair value of the instruments which do not feature a low default risk (non-investment grade) amounts to €913 million.

UNIQA expects effects from the conversion to IFRS 9 both as a result of the new classification and measurement rules and due to the new impairment model. In a holistic view, interactions with IFRS 17 must also be taken into account in this context. A comprehensive impact analysis will be prepared for the further course of the project, in particular with regard to the interaction and interdependencies resulting from the changes introduced by IFRS 17.

IFRS 16 – Leases

IFRS 16 replaced the current accounting regulations for leases as at 1 January 2019. In the preparatory work for its introduction, the exercise of the following options was decided. For example, a lessee has the right but is under no obligation to record a right of use for the leases for intangible assets. UNIQA has decided not to record any right of use for intangible assets. Also, UNIQA will not separate the lease payments due to the insignificant portion of nonlease components within the leases analysed. UNIQA will choose the modified retrospective method for the firsttime application.

There are around 1,200 contracts across the entire Group which fall within the scope of IFRS 16 and for which UNIQA is lessee. Most of the portfolio is made up of standard contracts that are not very complex. They mainly relate to real estate and in part to operating and office equipment. A significant portion of the contracts are concluded for an indefinite period, for which estimates had to be made regarding the term and the exercise of termination options. The increase in lease liabilities arising from the cash value of the remaining lease payments compared with the obligations stated so far from future lease instalments is primarily the result of estimates made on the expected

contractual term of lease agreements with no fixed term. The lease payments recorded each year amount to around €12 million. The average contract term is between three and five years. The discount rate to determine the liability is composed of the risk-free interest rate adjusted by the country risk, creditworthiness, quality of the collateral and an amortisation factor.

The capitalisation of the usage rights and the statement of the associated obligations on the liabilities side will result in an increase in the total assets and liabilities stated in the balance sheet of around €181 million.

There will be no material impact on the items in the consolidated income statement and no differences in the statements made as a result of the regulations in IFRS 16. With the impairment losses, amortisation of goodwill and other intangible assets, and depreciation of property, plant and equipment there is an expected increase of €11 million through depreciation of the right-of-use asset.

Amortisation of the lease liabilities in the projected amount of €11 million for 2019 will be stated in the item "Net cash flow from financing activities" in the consolidated statement of cash flows. The interest payments associated with this are recognised under "Net cash flow from operating activities".

Changes in the capital structure such as changes in the gearing ratio resulting from lease obligations due to be recognised in the balance sheet in future have been deemed insignificant at this point.

IFRS 17 – Insurance Contracts

On 17 May 2017, the International Accounting Standards Board published IFRS 17, the new standard for accounting for insurance contracts. The International Accounting Standards Board proposed in November 2018 a postponement of the date of first-time application of IFRS 17 provisionally until 1 January 2022.

An essential element of the standard is a general measurement model, according to which all insurance contracts are to be valued on the basis of a prospective model. This involves combining current best estimate values plus a risk margin with a mode for distributing the profit from the contracts. The general measurement model will be applicable to a significant part of the insurance business.

The contractual service margin is the equivalent of the expected profit from the portfolio of contracts held and thus creates a high degree of transparency with regard to UNIQA's future profitability. However, as this margin is a residual, its amount depends significantly on the assessment of the best estimate of future cash flows, the discount rate and the method used to determine the risk margin.

For short-term contracts and less volatile insurance contracts, there is the option of applying a simpler measurement model (premium allocation approach). UNIQA is currently examining in detail how much of the property and casualty insurance business can be measured with the premium allocation approach.

There is a mandatory special model (variable fee approach) for participating contracts and contracts of unit-linked and index-linked life insurance. The variable fee approach is expected to be applied at UNIQA in health insurance and in life insurance. The exact extent of applicability is currently being evaluated in various analyses.

The approach and the measurement of insurance contracts take place at the group level. Insurance contracts are consolidated in portfolios. Contracts contained in these portfolios are exposed to similar risks and are managed together. These contracts shall be divided into further groups, whereby insurance contracts written more than one year apart may not belong to the same group. In any case, there are at least the following three groups per insurance portfolio:

group of contracts that already involve a loss when the contract is formed,

  • group for which it is unlikely that the contracts will involve a loss during the term of the contract, and
  • the remaining group.

This represents a major paradigm shift in the accounting and measurement of insurance contracts. The implementation of IFRS 17 is therefore divided into three dimensions: the implementation of technical requirements, the implementation of business requirements and the adaptation of processes and communication channels.

UNIQA introduced a Group-wide project including comprehensive governance for the implementation of IFRS 17. The project structure is essentially divided into the following six workstreams:

  • Project Management Office
  • Actuarial Content and Processes
  • IFRS 17 Accounting Content and Processes
  • IFRS 9 Accounting
  • Systems Implementation, Data & Processes
  • Reporting and Planning

This lays down the timetable up to the expected first application starting on 1 January 2022 (Preliminary decision of the IASB to defer the date of IFRS 17 coming into force and to extend the temporary exemption of IFRS 9 by one year) and the progress of the project currently corresponds to the planned target in all workstreams.

The next important milestones are comprehensive impact analyses, the incorporation of feedback for various specialist concepts for different areas and the first sprint phases in system implementation.

37. Error corrections in accordance with IAS 8

Consolidation of controlled investment funds

Among other things, the consolidation method for investment funds controlled by UNIQA was subjected to a detailed analysis as part of the migration of UNIQA's accounting to a new IT system, resulting in a need for procedural adjustments. Up until now, the investment fund certificates were derecognised in the consolidated reporting as IFRS adjustment items and replaced proportionally by the individual securities. Yet this resulted in an incorrect distinction between consolidation measures and adjustment items. Therefore, in order to guarantee a correct statement, the treatment of controlled investment funds was adjusted to the subsidiaries' consolidation methods. This way any future intra-Group balances and transactions along with earnings and expenses from intra-Group

transactions will be eliminated as consolidation measures. The values previously reported under other liabilities to fund owners outside the Group will from now on be presented under the item "Non-controlling interests" in equity. In addition to this, the deferred taxes and deferred profit participation existing on outside basis differences in this context were derecognised.

Deferred taxes and deferred profit participation

UNIQA operates on the Austrian market as a composite insurance company and is subject to the Austrian Profit-Sharing Regulation in the Life Insurance business line. The profit or loss based on local calculation principles is used as the basis for calculating the profit participation. A deferred profit participation is recognised for differences between the local valuation and the valuation in accordance with IFRS. Shifts occurred through the existing P&Lbased approach to changes in the distribution of costs to the business lines and with transfers of capital investments between the business lines when determining the deferred profit participation and deferred taxes. As such the deferrals posted no longer corresponded with the underlying social capital provisions and capital investments. These shifts were detected during the course of system migrations and the P&L-based approach was amended to a balance sheet-oriented approach.

Percentage of deferred profit participation

In addition, the deferred profit participation in the life insurance business line in Austria was previously calculated at 85 per cent on the basis of the gross amount (i.e. before deferred taxes). Corresponding to the determination of the profit participation, the calculation of the deferred profit participation was corrected on the basis of the net amount (i.e. after deferred taxes).

Pro rata interest

In addition, accrued interest is corrected on the assets and liabilities side of the balance sheet. Accrued interest is now reported under the underlying receivables or liabilities. The pro rata interest attributable to investments was previously reported under the item "Receivables including insurance receivables" under the heading "Interest and rent". These have been reclassified to the item "Other investments". On the liabilities side, accrued interest, which was previously reported under "Obligations for interest payments" under the item "Liabilities and other items classified as liabilities", was reclassified as "Subordinated liabilities".

Assets
In € thousand
1/1/2017
published
Consolidation of
controlled
investment funds
Deferred taxes &
deferred profit
participation
Percentage of
deferred profit
participation
Accrued interest 1/1/2017
adjusted
Investments
Other investments 18,153,472 191,844 18,345,317
Receivables, including insurance
receivables 638,695 –191,844 446,851
Total assets 33,639,160 0 33,639,160
Equity and liabilities
In € thousand
1/1/2017
published
Consolidation of
controlled
investment funds
Deferred taxes &
deferred profit
participation
Percentage of
deferred profit
participation
Accrued interest 1/1/2017
adjusted
Total equity
Portion attributable to shareholders
of UNIQA Insurance Group AG
Accumulated results 1,412,961 –47,839 –14,539 45,209 1,395,793
3,186,253 –47,839 –14,539 45,209 3,169,084
Non-controlling interests 26,513 1,002 27,515
3,212,766 –46,837 –14,539 45,209 3,196,599
Liabilities
Subordinated liabilities 846,043 23,073 869,115
Technical provisions 17,609,233 60,172 19,246 –45,209 17,643,442
Financial liabilities 45,524 2,275 47,798
Liabilities and other items classified
as liabilities 1,042,244 –1,002 –25,347 1,015,895
Deferred tax liabilities 296,676 –12,333 –4,707 279,635
30,426,394 46,837 14,539 –45,209 30,442,561
Total equity and liabilities 33,639,160 0 0 0 0 33,639,160
Assets
In € thousand
31/12/2017
published
Consolidation of
controlled
investment funds
Deferred taxes &
deferred profit
participation
Percentage of
deferred profit
participation
Accrued interest 31/12/2017
adjusted
Investments
Other investments 18,082,821 181,505 18,264,326
Receivables, including insurance
receivables 675,914 –181,505 494,409
Total assets 28,743,885 0 28,743,885
Equity and liabilities
In € thousand
31/12/2017
published
Consolidation of
controlled
investment funds
Deferred taxes &
deferred profit
participation
Percentage of
deferred profit
participation
Accrued interest 31/12/2017
adjusted
Total equity
Portion attributable to shareholders
of UNIQA Insurance Group AG
Accumulated results 1,404,281 –47,668 –11,904 39,979 1,384,689
3,177,590 –47,668 –11,904 39,979 3,157,998
Non-controlling interests 15,801 75,587 91,388
3,193,391 27,919 –11,904 39,979 3,249,386
Liabilities
Subordinated liabilities 846,358 22,991 869,349
Technical provisions 17,346,312 60,008 15,731 –39,979 17,382,072
Financial liabilities 38,646 1,706 40,352
Liabilities and other items classified
as liabilities
1,127,336 –75,587 –24,696 1,027,053
Deferred tax liabilities 308,249 –12,340 –3,827 292,082
25,550,494 –27,919 11,904 –39,979 25,494,500
Total equity and liabilities 28,743,885 0 0 0 0 28,743,885
Consolidated income statement
In € thousand
1–12/2017
published
Consolidation of
controlled
investment funds
Deferred taxes &
deferred profit
participation
Percentage of
deferred profit
participation
1–12/2017
adjusted
Technical interest income 347,100 –7,469 521 98 340,250
Insurance benefits
Gross –3,622,976 7,469 3,000 770 –3,611,736
Reinsurers' share 64,327 64,327
–3,558,650 7,469 3,000 770 –3,547,410
Technical result 106,215 3,522 868 110,605
Net investment income
Income from investments 980,100 24 980,124
Expenses from investments –469,354 11,173 –458,180
560,937 11,197 572,134
Reclassification of technical interest income –347,100 7,469 –521 –98 –340,250
Non-technical result 194,035 18,666 –521 –98 212,082
Operating profit/(loss) 300,250 18,666 3,000 770 322,687
Earnings before taxes 242,194 18,666 3,000 770 264,631
Income taxes –46,348 –55 –759 –47,162
Profit/(loss) for the period from continuing operations 195,846 18,611 2,241 770 217,469
Profit/(loss) for the period 162,788 18,611 2,241 770 184,410
of which attributable to shareholders of UNIQA Insurance
Group AG 161,397 7,414 2,241 770 171,822
of which attributable to non-controlling interests 1,391 11,197 12,588
Earnings per share (in €)1) 0.53 0.02 0.01 0.56
Earnings per share from continuing operations 0.63 0.02 0.01 0.66

1) Diluted earnings per share equate to undiluted earnings per share. This is calculated on the basis of the consolidated profit/(loss).

38. Currency translation

Functional currency and reporting currency

The items included in the financial statements for each operating subsidiary are measured based on the currency that corresponds with the currency of the primary economic environment in which the subsidiary operates (functional currency). The consolidated financial statements are prepared in euros which is UNIQA's reporting currency.

Transactions in foreign currencies

Transactions in foreign currencies are translated into the functional currency of the Group entity at the exchange rate on the date of the transaction or, in the case of revaluations, at the time of the valuation.

Monetary assets and liabilities denominated in a foreign currency on the reporting date are translated into the functional currency at the closing rate. Non-monetary assets and liabilities measured at fair value in a foreign currency are translated at the rate valid on the date the fair value is calculated. Currency translation differences are generally recognised in profit/(loss) for the period. Nonmonetary items recognised in a foreign currency at historical cost are stated with the historical exchange rate. This results in no currency translation difference.

Major exchange
rates
EUR closing rates EUR average rates
31/12/2018 31/12/2017 1–12/2018 1–12/2017
Hungarian forint
(HUF) 320.9800 310.3300 319.2831 309.3500
Croatian kuna (HRK) 7.4125 7.4400 7.4204 7.4652
Polish złoty (PLN) 4.3014 4.1770 4.2620 4.2556
Romanian leu (RON) 4.6635 4.6585 4.6555 4.5711
Ukrainian hryvnia
(UAH) 31.7750 33.6798 32.2048 30.2620
Russian rouble (RUB) 79.7153 69.3920 73.7887 66.0349
US dollar (USD) 1.1450 1.1993 1.1803 1.1307

Significant events after the reporting date

No events subject to mandatory reporting occurred after the reporting date.

Currency translation differences from equity instruments available for sale are recognised in other comprehensive income by way of derogation from the general principle. An exception to this are impairments for which currency translation differences are reclassified from other comprehensive income to profit/(loss) for the period.

Foreign operations

Assets and liabilities from foreign operations, including the goodwill and fair value adjustments that result from the acquisition, are translated into euros at the closing rate on the reporting date. Income and expenses from foreign operations are translated at the monthly closing rates.

Currency translation differences are reported in other comprehensive income and recognised in equity as a part of the accumulated profits in the item "Differences from currency translation" if the foreign exchange difference is not attributable to non-controlling interests. Currency translation differences from the share of the carrying amount in the consolidated income statement and attributable to the amortised cost are recognised in the item "Available-for-sale financial assets".

Risk report

39.Risk strategy

Principles

UNIQA's strategic objectives are directly linked to the company's risk strategy. We are conscious of our responsibility towards customers, employees and shareholders and consider it an obligation to safeguard the strength of our capital resources and our earnings capacity along with our brand reputation, including in a turbulent market environment.

Our business strategy and the risks that this involves form the cornerstones of our risk strategy. Clear definition of our risk preference creates the foundation for all of our business policy decisions.

We actively seek to assume technical risks, assume market risks and operational risks where the business model requires this, and attempt to avoid other accompanying risks. This forms the basis for consistently generating our income from our core business. We also strive to ensure a balanced mix of risk in order to achieve the greatest possible effect from diversification.

Organisation

Our core business is to relieve our customers of risk, pool the risk to reduce it and thereby generate profit for our Company. Here, the focus is placed on understanding risks and their particular features.

To ensure that we keep our focus on risk, we have created a separate risk function on the Group's Management Board with a Group Chief Risk Officer (CRO) who is also acting concurrently as Group Chief Financial Officer (CFO). In our Group companies, the Chief Risk Officer (CRO) is also a part of the Management Board. This ensures that decision-making is risk-based in all relevant bodies. We have established processes that allow us to identify, analyse and manage risks. Our business involves a large range of different risk types, which is why we employ specialists to identify and manage these.

We regularly validate our risk profile at all levels of the hierarchy and hold discussions in specially instituted committees with the members of the Management Board. We draw on internal and external sources to obtain a complete picture of our risk position. We regularly check for new threats both in the Group and in our subsidiaries.

Risk-bearing capacity and risk appetite

We take risks and do so in full knowledge of our riskbearing capacity. We define this as our ability to absorb potential losses from extreme events so that our medium and long-term objectives are not put in danger.

At the centre of our risk decisions is our economic capital model (ECM), by means of which we quantify our risks and determine our own economic capital. The ECM is based on the standard model according to Solvency II and also reflects our own risk assessment. This is expressed in the quantification of the risks from the non-life sectors, in which we focus on a stochastic cash flow model, additional capital requirements of government bonds and a mark-tomarket valuation of asset-backed securities. Based on this model, we are aiming for a risk capital cover (capital ratio) of between 155 per cent and 190 per cent. However, immediate steps will be taken to improve the capital position if the marginal value falls below 135 per cent.

We also seek external confirmation of the path we have chosen. Standard & Poor's has given us a credit rating of "A–". One of our key objectives is to maintain the rating at this level or to improve upon it.

Non-quantifiable risks, in particular operational risk, litigation risk and strategic risk are identified and assessed as part of the risk assessment process. This assessment is then used as the basis for implementing any necessary risk mitigation measures.

Our risk strategy specifies the risks we intend to assume and those we plan to avoid. As part of our strategy process, we define our risk appetite on the basis of our risk-bearing capacity. This risk appetite is then used to determine tolerances and limits, which provide us with an early warning system sufficient for us to initiate prompt corrective action should we deviate from our targets. We also consider risks outside our defined appetite. We counter risks that fall into this category, such as reputational risk, with proactive measures, transparency and careful assessment.

We analyse our income and the underlying risk, optimising our portfolio using value-based principles. We therefore strive for a balance between risk and return.

Opportunities

Risk also means opportunity. We regularly analyse trends and risks that influence our society and thus our customers and ourselves. We involve our employees in the whole

of the business to identify and analyse trends at an early stage, produce suitable action plans and develop innovative approaches.

40.Risk management system

The focus of risk management with management structures and defined processes is the attainment of UNIQA's and its Group companies' strategic goals.

UNIQA's Risk Management Guidelines form the basis for a uniform standard at various company levels. The guidelines are approved by the CFRO and the full Management Board and describe the minimum requirements in terms of organisational structure and process structure. They also provide a framework for all risk management processes for the most important classes of risk.

In addition to the Group Risk Management Guidelines, similar guidelines have also been prepared and approved for the Group companies. The Risk Management Guidelines at company level were approved by the Management Board of the UNIQA Group companies and are consistent with UNIQA's Risk Management Guidelines.

They aim to ensure that risks relevant to UNIQA are identified and evaluated in advance.

Organisational structure (governance)

The detailed setup of the process and organisational structure of risk management is set out in UNIQA's Risk Management Guidelines. They reflect the principles embodied in the concept of "three lines of defence" and the clear differences between the individual lines of defence.

First line of defence: risk management within the business activity

Those responsible for business activities must develop and put into practice an appropriate risk control environment to identify and monitor the risks that arise in connection with the business and processes.

Second line of defence: supervisory functions including risk management functions

The risk management function and the supervisory functions, such as controlling, must monitor business activities without encroaching on operational activities.

Third line of defence: internal and external auditing

This enables an independent review of the formation and effectiveness of the entire internal control system, which comprises risk management and compliance (e.g. internal auditing).

The relevant responsibilities are shown accordingly in the overview above. In addition, the Supervisory Board at UNIQA Insurance Group AG receives comprehensive risk reports at Supervisory Board meetings.

Risk management process

UNIQA's risk management process delivers periodic information about the risk profile and enables the top management to make the decisions for the long-term achievement of objectives.

The process concentrates on risks relevant to the company and is defined for the following classes of risk:

  • Actuarial risk (property and casualty insurance, health and life insurance)
  • Market risk/Asset-Liability Management risk (ALM risk)
  • Credit risk/default risk
  • Liquidity risk
  • Concentration risk
  • Strategic risk
  • Reputational risk
  • Operational risk
  • Contagion risk
  • Emerging risk

A Group-wide, standardised risk management process regularly identifies, evaluates and reports on risks to UNIQA and its Group companies within these classes of risk.

UNIQA's risk management process

Risk identification is the starting point for the risk management process, systematically recording all major risks and describing them in as much detail as possible. In order to conduct as complete a risk identification as possible, different approaches are used in parallel, and all classes of risk, subsidiaries, processes and systems are included.

The risk categories of market risk, technical risk and default risk are evaluated at UNIQA by means of quantitative methods either based on the Solvency II standard approach or the partial internal model for property and casualty insurance. Furthermore, risk drivers are identified for the results from the standard approach, and analysed to assess whether the risk situation is adequately represented (in accordance with the Company's Own Risk and Solvency Assessment (ORSA)). This results in the ECM approach adjusted to the UNIQA portfolio. All other classes of risk are evaluated quantitatively or qualitatively with their own risk scenarios.

The scenario analysis (of UNIQA's internal and external economic risk situation) is generally a crucial element in the risk management process.

A scenario is a possible internal or external event that has a short-term or medium-term effect on consolidated profit/(loss), the solvency position or sustainability of future results. The scenario is formulated with respect to its inherent characteristic (e.g. the start of Greece's insolvency) and evaluated in terms of its financial effect on UNIQA. The likelihood that the scenario will actually occur is also assessed.

The limit and early warning system determines riskbearing capacity (economic equity) and capital requirements based on the risk situation at ongoing intervals, thereby deriving the level of coverage. If critical coverage thresholds are reached, then a precisely defined process is set in motion, the aim of which is to bring the level of solvency coverage back to a non-critical level.

A summary of the largest identified risks is prepared for each UNIQA insurance company and for the UNIQA Group as part of the quarterly reporting process on the basis of detailed risk analysis and monitoring. The reports for each individual UNIQA Group company and the UNIQA Group itself have the same structure, providing an overview of major risk indicators such as risk-bearing capacity, solvency requirements and risk profile. In addition, quantitative and qualitative reporting (in the form of the quantitative reporting templates and the narrative report respectively) is implemented for the UNIQA Group and for all Group companies for which Solvency II reporting is mandatory.

Activities and objectives in 2018

Based on external and internal developments, activities in 2018 focused on the following:

  • Establishment of the Shared Service Centre (SSC) Bratislava
  • Partial internal model for the market risk
  • Revision of the concept for the Internal Control System (ICS)
  • Implementation of data protection measures
  • Emerging Risk Radar 2018
  • Purchase of cyber insurance

UNIQA took a crucial step towards a "shared services" model in the second quarter of this year with the establishment of UNIQA 4WARD as a branch of UNIQA Insurance Group AG. The purpose of this branch located in Bratislava is to overcome resource shortages more effectively and to relieve the strain of the day-to-day work on the local companies. UNIQA 4WARD forms the basis for meeting future additional requirements in good time and based on the requisite quality. In addition to creating a concept for recruiting and employer branding, the main focus this year was on the areas of actuarial services and risk management. A cross-border scoping and design phase resulted in three processes being determined that will be implemented as part of a pilot phase in 2019. The first employees have already undergone a comprehensive training programme in order to enable them to implement these pilot processes successfully.

UNIQA has also worked intensively on the developments to the partial internal model (which was approved at 11 December 2017 for property and casualty insurance). Specifically the model was expanded to include the market risk module. Work on the market risk model had already started in 2017, and this was completed and fully

calculated for internal purposes in 2018. The essential changes as compared with the standard formula feature in the modules for interest, spreads and real estate.

The major structural changes in the Group (UIP, TOM) and adjustments in the value chain associated with these resulted in the need to restructure the ICS within the Group and adapt this to the new conditions. As part of the ICS project launched subsequently, an analysis of the current situation was carried out at an initial stage in order to identify the essential action areas. The concept of the "new ICS" was then developed as part of a design phase building on this. The essential reform involves harmonisation of a Group-wide risk catalogue and a focus on the operational risks relevant to the Group and the Group companies. The suitability of the new approach in practice was tested extensively in two pilot tests on selected processes in Austria and Poland.

The entry into force of the General Data Protection Regulation (GDPR) required extensive actions on the part of UNIQA. The high financial risk (with penalties involving fines of €20 million or 4 per cent of annual turnover) as well as the reputational risk in the event of incidents or a failure to comply can be handled in a structured manner through implementation of a data management system (DMS). Data protection is an integral part of the UNIQA organisation and is constantly developed as part of a continuous improvement process. Data protection coordinators are for instance operating in all significant specialist departments with viable data protection processes also in place. A high degree of maturity has been achieved in enforcing the rights of data subjects. Future areas of focus for the implementation project include further development of secure communication channels and the implementation of technical and organisational measures.

Insurance companies are required to operate in a risk landscape that is constantly changing and that features new environmental policy, technological, economic and legal developments as well as their reciprocal dependencies. UNIQA therefore developed a structured process in 2018 which identifies potential emerging risks, assesses their impact on our portfolio, analyses the results and summarises these in a report. The procedure was implemented for the first time this year. Management at UNIQA as well as experts were involved in the process using questionnaires, with the following three emerging risks assessed as the ones most relevant to UNIQA: cyber risk, competition from InsurTech, along with changes to the weather and natural disasters. The emerging risk process will be implemented each year. UNIQA is also a member of the CRO forum which works on the issue as part of a separate working group.

Increasing concerns regarding security risks continue to dominate the discussion in almost all forums of industry and the public sector. UNIQA's IT systems and applications are also exposed to various security risks. The losses or impaired performance of these can cause serious damage to the company or to individual business lines depending on their importance for our business. The UNIQA Group finalised its cyber insurance policy in 2018 in order to counter this. The policy covers own damage and additional costs caused by malicious attacks, accidental incidents and the loss of personal data. Example costs include investigations by internal and external experts, the restoration of data and repairs to IT systems. Another element covered under the insurance include third-party damage and liability towards third parties for financial loss incurred by them (claims for compensation and costs of defence). Finalisation of the insurance means that UNIQA has taken an important step towards implementing integrated protection for tangible and intangible assets.

41.Challenges and priorities in risk management for 2019

Shared Service Centre (SSC) Bratislava

Following an intensive set-up phase and implementation of a clear communication and training plan, the first processes are being outsourced to the Shared Service Centre in 2019. A clear process design represents the basis for successful implementation. In addition to actuarial services and risk management, the scope of activities in UNIQA 4WARD will be expanded to include finance and security management in 2019. One of the biggest challenges will continue to be the efforts to establish UNIQA 4WARD as an attractive employer on the Slovak labour market. This is the only way that we will be able to find well-trained workers who are prepared to take on the upcoming tasks.

Partial internal model for the market risk

Following the successful completion of the model in 2018, the next step will be to integrate the model into regular risk assessments, including in particular the quarterly calculation of the ECR. The ALM and limit processes must then be adjusted based on integration into the control processes. UNIQA is striving to submit the model for approval so that the developed model can also be used for official SCR key figures in future.

Introduction of the new ICS

As mentioned in the section on activities, work took place in 2018 on designing the internal control system. While the concept has already been developed and tested in pilot tests, the Group-wide roll-out of the new process will represent one of the main focal points and challenges in 2019. The potential obstacles to the roll-out relate in particular to the fact that a large number of processes within the Group are affected by the ICS, and the roll-out will therefore require appropriate coordination effort on the one hand, along with assurances that the knowledge and expertise is passed onto the relevant employees on the other.

Implementation of the Group Security Management System (GSMS)

UNIQA has launched a project for the introduction of an integrated GSMS that deals with information security, physical safety and security and business continuity, i.e. all aspects of safety and security, including cyber security risks. The overriding aim of the GSMS is to contribute towards integrated and comprehensive security risk management at UNIQA. The following elements have been

defined as objectives of the management system in order to support this:

  • Transparency for the first line of defence over critical assets in their area of responsibility
  • Appropriate protection of the assets in accordance with their criticality to the business
  • Understanding of the residual risks that remain once the security concept has been implemented
  • Well-informed and professionally sound decisions on acceptance of these residual risks by the person responsible

The implementation project covers all relevant functions as well as the Management Board. The project is also being supported by external resources. As part of the first stage UNIQA decided to restructure the existing Security Governance Framework in order to adapt it to internationally recognised standards such as ISO 27001 and BSI Standard 100-4. This is the basis for further implementation efforts.

As of today UNIQA does not see any direct risk which could represent a risk to the Group's continued existence.

42.Capitalisation

As Solvency II came into force on 1 January 2016, the definitions and methods used to calculate available own funds, as well as capital requirements and management standards, have been replaced by Solvency II standards.

Statutory requirements

Risk capital requirements and available own funds have been calculated according to Solvency II regulations since 1 January 2016.

Internal capital adequacy

UNIQA defines risk appetite on the basis of the economic capital model (ECM). Based on this model, we are aiming for a risk capital cover (capital ratio) of between 155 per cent and 190 per cent. Details for the reporting date of 31 December 2018, including a detailed analysis of changes, can be found in the Group Economic Capital Report.

Standard and Poor's model

UNIQA also takes the potential impact on the rating by recognised rating agencies into account in the capital management process. S&P currently applies a credit rating of "A–" to UNIQA Insurance Group AG. In the S&P capital model, however, UNIQA achieves significant surplus coverage for the current level. UNIQA assumes that it will

secure its surplus coverage of the AA level at a minimum in the long term and will also improve the rating in line with the corporate strategy as a result.

UNIQA Österreich Versicherungen AG and UNIQA Re AG each have a rating of "A"; UNIQA Versicherung AG in Liechtenstein is rated with "A–". The supplementary capital bonds issued in 2013 (€350.0 million Tier 2, First Call Date: 31 July 2023) and subordinated capital bond issued in 2015 (€500.0 million Tier 2, First Call Date: 27 July 2026) are rated "BBB" by Standard & Poor's. Standard & Poor's rates the outlook for all the companies as stable.

43.Risk profile

UNIQA's risk profile is very heavily influenced by life insurance and health insurance portfolios in UNIQA Österreich Versicherungen AG. This situation means that market risk plays a central role in UNIQA's risk profile.

The Group companies in Central Europe operate in the property and casualty segment as well as in the life and health insurance segment. The insurance business predominantly relates to the property and casualty sectors in the CEE region.

This structure is important to UNIQA, because it creates a high level of diversification from the life and health insurance lines dominated by the Austrian companies.

The distinctive risk features of the regions are also reflected in the risk profiles determined by using the internal measurement approach.

Market and credit risk

The characteristics of the market and credit risks depend on the structure of the capital investment and allocation of this into the different categories of investment. The table below shows investments classified by asset category.

Asset allocation
In € thousand
31/12/2018 31/12/2017
adjusted
Fixed-income securities 16,217,516 16,722,298
Real estate assets 1,104,517 1,236,630
Equity investments and other stocks 743,401 855,308
Equities 739,458 604,563
Time deposits 398,672 331,935
Derivative financial instruments 20,804 165,037
Other investments 25,750 110,252
Loans 86,950 33,148
Total 19,337,067 20,059,171

However, the market and credit risks not only have an impact on the value of investments, but also influence the level of technical liabilities. There is therefore a dependency between the (price) growth of assets and liabilities from insurance contracts, particularly in life insurance. UNIQA manages the income expectations and risks of assets and liabilities arising from insurance contracts as part of the asset liability management (ALM) process. The objective is to ensure sufficient liquidity while retaining the greatest possible security and balanced risk in order to achieve a return on capital that is sustainably higher than the guaranteed performance of the technical liabilities. To do this, assets and liabilities are allocated to different accounting groups.

The following two tables show the main accounting groups generated by the various product categories.

Assets
In € thousand
31/12/2018 31/12/2017
adjusted
Long-term life insurance contracts with
guaranteed interest and profit participation
12,612,019 12,289,254
Long-term unit-linked and index-linked life
insurance contracts
4,751,183 5,034,492
Long-term health insurance contracts 3,591,681 3,598,565
Short-term property and casualty insurance
contracts
4,813,330 5,065,059
Total 25,768,212 25,987,370

These values refer to the following items:

  • Land and buildings for own use
  • Investment property
  • Financial assets accounted for using the equity method
  • Other investments
  • Unit-linked and index-linked life insurance investments
  • Cash and cash equivalents

Technical provisions and liabilities (net) In € thousand

31/12/2018 31/12/2017 adjusted

Long-term life insurance contracts with
guaranteed interest and profit participation
10,890,862 11,223,577
Long-term unit-linked and index-linked life
insurance contracts
4,721,904 5,019,325
Long-term health insurance contracts 3,191,419 3,038,285
Short-term property and casualty insurance
contracts
2,970,578 2,940,919
Total 21,774,763 22,222,106

These values refer to the following items:

  • Technical provisions
  • Technical provisions for unit-linked and index-linked life insurance
  • Reinsurance liabilities (only securities account liabilities from reinsurance ceded)
  • Reinsurers' share of technical provisions
  • Reinsurers' share of technical provisions for unit-linked and index-linked life insurance

The interest rate risk arises on all statement of financial position asset and liability items whose value fluctuates as a result of changes in risk-free yield curves or associated volatility. Given the high proportion of interest-bearing securities in the investment, interest rate risk forms an important part of market risk. The interest rate risk is actively managed as part of the ALM-based investment strategy.

The following table shows the maturity structure of fixedincome securities.

Exposure by term
In € thousand
31/12/2018 31/12/2017
adjusted
Up to 1 year 768,320 1,339,431
More than 1 year up to 3 years 1,895,285 1,920,831
More than 3 years up to 5 years 2,571,055 2,475,017
More than 5 years up to 7 years 3,169,290 2,507,702
More than 7 years up to 10 years 2,816,568 2,846,914
More than 10 years up to 15 years 2,141,868 2,323,211
More than 15 years 2,855,131 3,309,949
Total 16,217,516 16,723,055

In comparison with this, the next table shows the insurance provision before reinsurance in health and life insurance and the gross provision for unsettled claims in nonlife insurance, broken down into annual brackets. In health and life insurance the breakdown takes place using expected cash flows from the ALM process.

IFRS reserve by expected maturity date 31/12/2018 31/12/2017

In € thousand

Up to 1 year 1,138,678 1,443,546
More than 1 year up to 3 years 1,359,578 1,690,150
More than 3 years up to 5 years 1,007,618 1,124,251
More than 5 years up to 7 years 1,074,549 1,088,078
More than 7 years up to 10 years 1,578,545 1,687,476
More than 10 years up to 15 years 2,455,407 2,383,198
More than 15 years 6,896,491 6,082,316
Total 15,510,867 15,499,016

Since the interest rate risk is particularly relevant in life insurance as a result of the long-term liabilities, the focus below is placed on this segment. The modified duration of the assets in life insurance is 8.5 per cent, while for liabilities it is 13 per cent. This difference is known as a duration gap and means that changes in interest rates result in different changes in value in the assets and liabilities (interest rate risk). The budget that is accepted for the interest rate risk on strategic grounds is determined as part of the annual ALM process.

The discount rate that may be used in the costing when new business is written in most UNIQA companies takes into account a maximum discount rate imposed by the relevant local supervisory authority. In all those countries in which the maximum permissible discount rate is not imposed in this way, appropriate prudent, market-based assumptions are made by the actuaries responsible for the calculation. In our core market of Austria, the maximum interest rate beginning 1 January 2017 is 0.5 per cent per year. However, the portfolio also includes older contracts with different discount rates. In the relevant markets of the UNIQA Group, these rates amount to as much as 4.0 per cent per year. The following table provides an overview of the average discount rates by region and currency.

Average technical discount
rates, core business by
re
gion and currency
In per cent
EUR USD Local
currency
Austria (AT) 2.3
Central Europe (CE) 3.4 3.1
Eastern Europe (EE) 3.6 3.7 3.3
Southeastern Europe (SEE) 2.5 2.3 1.3
Russia (RU) 2.9 2.8 4.0

As these discount rates are guaranteed by the insurance company, the financial risk lies in not being able to generate these returns. Since classic life insurance business predominantly invests in interest-bearing securities, the unpredictability of long-term interest rate trends is the most significant financial risk for a life insurance company. Investment and reinvestment risk arises from the fact that premiums received in the future must be invested to achieve the rate of return guaranteed when a policy is written. However, it is entirely possible that no appropriate securities will be available at the time the premium is received. In the same way, future income must be reinvested to achieve a return equivalent to at least the original discount rate. For this reason, UNIQA has already decided to offer products to its key markets that are only based on a low or zero discount rate. One example of this in Austria is the sale of deferred pension products with a discount rate of 0 per cent.

Spread risk refers to the risk of changes in the price of asset or liability items in the financial statement, as a consequence of changes in credit risk premiums or associated volatility, and under Solvency II is ascertained for individual securities in accordance with their rating and duration. When investing in securities, UNIQA chooses securities with a wide variety of ratings, taking into consideration the potential risks and returns.

The following table shows the credit quality of those fixedincome securities that are neither overdue nor written down, based on their ratings.

Exposure by rating
In € thousand
31/12/2018 31/12/2017
adjusted
AAA 3,866,678 4,358,396
AA 3,989,617 4,097,169
A 3,707,064 4,096,105
BBB 2,526,245 2,314,270
BB 720,223 976,377
B 240,932 202,287
≤ CCC 6,090 9,294
Not rated 1,160,667 665,173
Total 16,217,516 16,719,071

Equity risk arises from movements in the value of equities and similar investments as a result of fluctuations in international stock markets, and therefore, stems in particular from the asset categories of shares and investments and other interests. The effective equity weighting is controlled by hedging with the selective use of derivative financial instruments.

Foreign currency risk is caused by fluctuations in exchange rates and associated volatility. Given the international nature of the insurance business, UNIQA invests in securities denominated in different currencies, thus following the principle of ensuring matching liabilities with assets in the same currency to cover liabilities at the coverage fund or company level. Despite the selective use of derivative financial instruments for hedging purposes, it is not always possible on cost grounds or from an investment point of view to achieve complete and targeted currency matching between the assets and liabilities. The following table shows a breakdown of assets and liabilities by currency.

Currency risk 31/12/2018

In € thousand Assets Provisions and
liabilities
EUR 24,776,455 22,526,995
USD 437,881 128,123
CZK 598,874 475,748
HUF 494,772 568,962
PLN 948,421 789,665
RON 289,381 213,284
Other 958,016 814,473
Total 28,503,801 25,517,251

Currency risk 31/12/2017 adjusted

In € thousand Assets Provisions and
liabilities
EUR 24,868,208 22,491,054
USD 487,254 87,257
CZK 586,717 474,119
HUF 485,880 578,675
PLN 1,167,861 1,011,021
RON 289,729 220,337
Other 858,235 632,036
Total 28,743,885 25,494,500

UNIQA strives to keep concentration risks as low as possible. There could be an inappropriate concentration risk from the transfer of insurance business to individual reinsurance companies. Late payment (or non-payment) by an individual reinsurer can have a material influence on the UNIQA Group's result. This risk is controlled in the UNIQA Group by an internal reinsurance company, which is responsible for selecting external reinsurance parties, taking into account strict guidelines for avoiding material concentration risks.

Throughout the investment period, the company continuously checks whether the investment volumes in securities of individual issuers exceed certain limits in relation to the total investment volume, defined according to the respective credit rating. If this is the case, a risk premium will be added to the portfolio items that are in excess of the limit.

Liquidity risk

Ongoing liquidity planning takes place in order to ensure that UNIQA is able to meet its payment obligations over the next twelve months.

Obligations with a term of more than twelve months are covered by investments with matching maturities as far as possible within the framework of the ALM process and the strategic guidelines. In addition, a majority of the securities portfolio is listed in liquid markets and can be sold quickly and without significant markdowns if cash is required.

There are underwriting obligations mainly in the form of funds from holdings in healthcare and investments in private debt, as well as in the infrastructure sector, amounting to €601,415 thousand (2017: €0). There are no remaining payment obligations for other private equity investments (2017: €1.0 million).

Sensitivities

Stress tests and sensitivity analyses are used in particular to measure and manage market and credit risk, in addition to figures from the established market and credit risk models (MCEV, SCR, ECR, etc.).

The following tables show the most important market risks in the form of key sensitivity figures, along with their impact on equity and profit/(loss) for the period. Depending on the measurement principle to be applied, any future losses from the measurement at fair value may result in different fluctuations in profit/(loss) for the period or in other comprehensive income. The key figures are calculated theoretically on the basis of actuarial principles and do not take into consideration any diversification effects between the individual market risks or countermeasures taken in the various market scenarios.

Sensitivities are determined by simulating each scenario for each individual item, with all other parameters remaining constant in each case.

Interest rate risk 31/12/2018 31/12/2017
In € thousand +100 basis points –100 basis points1) +100 basis points –100 basis points1)
Government bonds –736,457 673,474 –768,284 746,481
Corporate bonds (incl. covered bonds) –316,143 196,892 –372,587 281,189
Other –35,852 24,921 –28,592 32,926
Total –1,088,451 895,286 –1,169,463 1,060,595
1) An interest rate floor of 0% is taken into account in the calculation for the interest rate decline scenario.
Spread risk 31/12/2018 31/12/2017
In € thousand +100 basis points +100 basis points
Total –1,113,826 –1,184,283
Equity risk 31/12/2018 31/12/2017
In € thousand 30% –30% 30% –30%
Total 375,228 –375,186 277,757 –247,797
Currency risk 31/12/2018 31/12/2017
In € thousand 10% –10% 10% –10%
USD 20,855 –20,855 27,209 –27,209
HUF 15,703 –15,703 16,776 –16,776
RON 14,987 –14,987 14,893 –14,893
CZK 38,422 –38,422 37,314 –37,314
PLN 48,526 –48,526 47,743 –47,743
Other 60,255 –58,636 57,374 –55,908
Total 198,747 –197,128 201,308 –199,842
2018
In € thousand
Interest rate shock
(+100 bp)
Interest rate shock
(–100 bp)
Spread shock
(+100 bp)
Equity shock
(+30%)
Equity shock
(–30%)
Currency shock1)
(+10%)
Currency shock1)
(–10%)
Income
statement
1,781 –6,965 –2,743 60,776 –305,289 186,416 –184,798
Equity –1,090,232 902,251 –1,111,082 314,451 –69,897 12,330 –12,330
Total –1,088,451 895,286 –1,113,826 375,228 –375,186 198,747 –197,128

1) Market value changes that are without impact on the balance sheet include reclassified bonds, in the case of interest rate and spread risk, and real estate in the case of foreign currency risk.

2017
In € thousand
Interest rate shock Interest rate shock Equity shock Equity shock Currency shock2) Currency shock2)
(+100 bp) (–100 bp) (+100 bp) (+30%) (–30%) (+10%) (–10%)
Income
statement –1,235 4,152 –8,842 42,945 –19,012 185,406 –183,941
Equity –1,168,228 1,056,443 –1,175,441 234,812 –228,785 15,902 –15,902
Total –1,169,463 1,060,595 –1,184,283 277,757 –247,797 201,308 –199,842

2) Currency shock from land and buildings amounting to €23.3 million (+10%) and €–23.3 million (–10%) will not be incurred either on the income statement or in equity, because real estate is recognised at amortised cost and shocks are calculated on a fair value basis.

In life insurance the interest rate assumptions are the crucial influencing factor on the liability adequacy test and deferred acquisition costs. The impact of the implied new funds assumption (including reinvestment) is therefore stated below.

If new funds are assumed with a +100 bp increase, then the resulting net effect (after accounting for the deferred profit participation) amounts to €+6.16 million. A –100 bp reduction in this assumption results in a net effect of €–6.90 million. The effects described relate to the changes in deferred acquisition costs along with the impact on the liability adequacy test. The results were determined using the traditional business in Austria which makes up the majority of insurance provision in the Group.

In non-life insurance, the provision for unsettled insurance claims is formed based on reported claims and applying accepted statistical methods. One crucial assumption here is that the pattern of claims observed from the past can be sensibly extrapolated for the future. Additional adjustments need to be made in cases where this assumption is not possible.

The calculation of claim provisions is associated with uncertainty based on the time required to process claims. In addition to the normal chance risk, there are also other factors that may influence the future processing of the claims that have already occurred. In particular, the reserving process for court damages in property and casualty insurance should be mentioned here. A reserve estimate is prepared here for these damages based on expert assessment, although this estimate can be exposed to high levels of volatility specifically with major damage at the start of the process for collecting court costs.

The partial internal model in property and casualty insurance is a suitable instrument for quantifying the volatility involved in processing. Pursuant to analysis of these model results, it was determined that a deviation of 5 per cent from the basic provision determined may represent a realistic scenario. Based on the current provision for unsettled claims of €2,555 million (excluding additional provisions such as provisions for claim settlement) in the Group on a gross basis, this would mean an increase in claims incurred by €127.8 million.

Health insurance operated on the similar to life technique is now also affected by the period of low interest rates. Since 1 January 2018 only tariffs with the 1 per cent discount rate are being sold. That fact, together with the tariffs sold in 2017 at the discount rate of 1.75 per cent, further reduce the average discount rate. A reduction in the capital earnings by 100 bp (based on investment results 2018) would reduce the profit from ordinary activities by approx. €34 million.

Actuarial risks

The technical risk in non-life is broken down into the three risk categories of premium, reserve and catastrophe risk.

Premium risk is defined as the risk that future benefits and expenses in connection with insurance operations will exceed the premiums collected for the insurance concerned. Such a loss may also be caused in insurance operations by exceptionally significant, but rare loss events, known as major claims or shock losses. Natural disasters represent a further threat from events that are infrequent but that nevertheless cause substantial losses. This risk includes financial losses caused by natural hazards, such as floods, storms, hail or earthquakes. In contrast to major individual claims, insurance companies in this case refer to cumulative losses.

Reserve risk refers to the risk that technical provisions recognised for claims that have already occurred will turn out to be inadequate. The loss in this case is referred to as settlement loss. The claim reserve is calculated using actuarial methods. External factors, such as changes in the amount or frequency of claims, legal decisions, repair and/or handling costs, can lead to differences compared with the estimate.

To counter and actively manage these risks, UNIQA runs a number of processes integrated into its insurance operations. For example, Group guidelines specify that new products may only be launched if they satisfy certain profitability criteria. Major claims and losses from natural disasters are appropriately managed by means of special risk management in the underwriting process (primarily in corporate activities) and by the provision of suitable reinsurance capacity.

In connection with claim reserves, guidelines also specify the procedures to be followed by local units when recognising such reserves in accordance with IFRSs. A quarterly monitoring system and an internal validation process safeguard the quality of the reserves recognised in the whole of the Group.

An essential element in risk assessment and further risk management is the use of the non-life partial model. This risk model uses stochastic simulations to quantify the risk capital requirement for each risk class at both company and Group levels.

The risk of an individual insurance contract lies in the occurrence of the insured event. The occurrence is considered random and therefore unpredictable. Various risks exist in life insurance, particularly in classic life insurance. The insurance company takes on this risk for a

132

corresponding premium. When calculating the premium, the actuary refers to carefully selected calculation principles.

Carefully selecting the calculation principles gives rise to well-planned profits, an appropriate amount of which is credited to the policyholders as part of profit participation.

The calculation of the premium is also based on the acceptance of a large, homogenous inventory of independent risks, so that the randomness inherent in an individual insurance contract is balanced out by the law of large numbers.

The following risks exist for a life insurance company:

  • The calculation principles prove to be insufficient despite careful selection.
  • Random fluctuations prove disadvantageous for the insurer.
  • Policyholders exercise certain implicit options to their advantage.

The risks of the insurer can be roughly divided into technical and financial risks.

Long-term life insurance contracts with guaranteed interest and profit participation In € thousand 31/12/2018 31/12/2017

9,742,614 10,128,066
89 115
374,254 364,428
48,329 37,704
484,036 490,533
247,953 209,433
10,897,274 11,230,279

adjusted

Long-term unit-linked and indexlinked life insurance contracts In € thousand 31/12/2018 31/12/2017 adjusted

Total 4,721,904 5,019,325
Southeastern Europe (SEE) 12,552 7,839
Central Europe (CE) 427,818 554,202
Austria (AT) 4,281,534 4,457,284

UNIQA's portfolio consists primarily of long-term insurance contracts. Short-term assurances payable at death play a minor role.

The table below shows the distribution of the premium portfolio by type and region:

Premium portfolio by type
In per cent
Endowment assurance Life insurance Pension insurance
2018 2017
adjusted
2018 2017
adjusted
2018 2017
adjusted
Austria (AT) 40.5 42.1 9.2 9.1 24.3 22.2
Central Europe (CE) 15.6 15.9 2.7 2.5 0.1 0.2
Eastern Europe (EE) 27.6 30.6 3.0 3.2 0.0 0.0
Southeastern Europe (SEE) 74.1 77.4 8.9 8.0 0.4 0.4
Russia (RU) 92.1 93.3 0.0 0.0 0.0 0.0
Total 41.1 42.6 7.7 7.6 18.0 16.7
Premium portfolio by type
In per cent
Unit-linked and index-linked life insurance Residual debt insurance Other
2018 2017
adjusted
2018 2017
adjusted
2018 2017
adjusted
Austria (AT) 24.9 25.5 0.0 0.0 1.1 1.1
Central Europe (CE) 55.8 53.3 7.3 10.1 18.5 18.1
Eastern Europe (EE) 0.0 0.0 67.4 63.7 2.0 2.6
Southeastern Europe (SEE) 4.1 3.1 0.9 0.8 11.6 10.2
Russia (RU) 0.0 0.0 7.9 6.7 0.0 0.0
Total 26.2 26.6 3.0 2.7 4.0 3.8

Using risk selection (health examinations) means that the mortality probabilities of the portfolio are consistently smaller than those of the overall population. In addition, the gradual improvement of mortality rates means that the real mortality probabilities are consistently smaller than the values shown in the accounting table. Analyses of mortality data carried out at Group level show that, historically, the level of premiums has been sufficient to cover the death benefits.

Due to the large number of lives insured by UNIQA in the Austrian market, the mortality trends are of particular importance here. In accordance with the official mortality table 2010/2012 published by Statistik Austria, the trend of increasing life expectancy continues.

Life expectancy at birth

Mortality table Men Women
1970 – 72 66.6 73.7
1980 – 82 69.2 76.4
1990 – 92 72.5 79
2000 – 02 75.5 81.5
2010 – 12 78 83.3

The reduction in the probability of dying at any given age is the cause of a huge amount of uncertainty in the annuity business. Improvements in mortality rates as a result of

medical progress and changed lifestyles are virtually impossible to extrapolate.

Attempts to predict this effect were made when producing the generation tables. However, such tables only exist for the Austrian population, and this data cannot be applied to other countries. In the UNIQA Group, longevity risk relates mainly to the Austrian life insurance companies because very few pension products are sold in the regions covered by the international business.

Homogeneity and independence of insurance risks An insurance company takes great pains to compose a portfolio of the most homogenous, independent risks possible, in accordance with the classic, deterministic approach to calculating premiums. Because this is virtually impossible in practice, a considerable risk arises for the insurer due to random fluctuations, in particular from the outbreak of epidemic illnesses, as not only could the calculated mortality probabilities prove to be too low, the independence of the risks can also no longer be assumed.

UNIQA's portfolios contain large quantities of risk insurance policies with a premium adjustment clause, particularly in Austria. This allows the insurer to raise the premiums in case of an (unlikely) worsening of the mortality behaviour. However, this presents the possible danger of anti-selection, meaning that policies for good risks tend to be terminated while worse ones remain in the portfolio.

The right to choose pensions for deferred retirement annuities also results in anti-selection. Only those policyholders who feel very healthy choose the annuity payment; all others choose partial or full capital payment. In this way, the pension portfolio tends to consist of mostly healthier people, i.e. from the insurer's point of view worse risks than the population average.

This phenomenon is countered by corresponding modifications to the retirement mortality tables. A further possibility exists in the requirement that the intention to exercise the right to choose annuity payments must be announced no later than one year in advance of the expiration.

Besides the risks discussed above, the cost risk must also be mentioned: the insurer guarantees that it will deduct only the calculated costs for the entire term of the policy. The business risk here is that the cost premiums are insufficient (e.g. due to cost increases resulting from inflation).

The health insurance business is operated primarily in Austria (share: 92.9 per cent). As a result, risk management in this line focuses mainly on Austria.

Health insurance is a loss insurance which is calculated under consideration of biometric risks and is operated in Austria according to the similar to life technique.

Terminations by the insurer are not possible except in the case of obligation violations by the insured. Premiums must therefore be calculated in such a way that the premiums are sufficient to cover the insurance benefits that generally increase with age, assuming probabilities that remain constant. The probabilities and cost structures can change frequently over time. For this reason, the health insurer has the possibility to adjust the premiums as necessary to reflect the changed calculation principles.

When taking on risks, the existing risk of the individual is also evaluated. If it is established that an illness already exists for which the cost risk is expected to be higher than for the calculated portfolio, then either this illness is

excluded from the policy, an adequate risk surcharge is demanded or the risk is not underwritten.

In health insurance, assurance coverage ("aging provision") is built up through calculation according to similar to life techniques and reduced again in later years because this is used to finance an ever larger part of the benefits that increase with age.

The discount rate for this insurance provision is 3.0, 2.5 or 1.75 per cent. If the discount rate is not achieved by the investment, there are safety margins in the premiums that can be used to cover insufficient investment results. A new circular was published by the Austrian Financial Market Authority (FMA) in July 2017 related to the discount rate in health insurance, stating that the FMA expects that tariffs will only be sold at a 1 per cent discount rate as at 1 January 2018. This results in a further improvement of the risk in cases where the investment results are insufficient. The average discount rate at 31 December 2018 was approximately 2.80 per cent.

The legal risks arise primarily from the effects that changes to legislation have on the existing private health insurance business model. This includes, in particular, changes to the legal framework that make it harder or impossible to adapt to changed circumstances or that sharply reduce the income opportunities. Developments in this area are being observed by the insurance association, and attempts will also be made where necessary to react to negative developments from the perspective of the private health insurer.

The premium volume for the health insurance business outside of Austria amounts to approx. €77.6 million. The health insurance business from Switzerland was transferred to UNIQA Liechtenstein (approx. €18.8 million) as Solvency II also applies here in terms of supervisory law instead of the SST (Swiss Solvency Test). The remaining premiums are practically divided between all UNIQA insurance companies internationally, but are generally of only minor importance. As UNIQA has no obligations to life-long contracts abroad and the contracts are predominantly one-year contracts, the risk of health insurance similar to property technique must be categorised as somewhat low.

Other risks

Operational risk includes losses that are caused by insufficient or failed internal processes, as well as losses caused by systems, human resources or external events.

The operational risk includes legal risk, but not reputation or strategic risk. Legal risk is the risk of uncertainty due to lawsuits or uncertainty in the applicability or interpretation of contracts, laws or other legal requirements. At UNIQA, legal risks are monitored on an on-going basis, and reports made to the Group Management Board. UNIQA's risk management process also defined the risk process for operational risks in terms of methodology, workflow and responsibilities. The risk manager is responsible for compliance throughout all Group companies.

A distinctive feature of operational risk is that it can surface in all processes and departments. This is why operational risk is identified and evaluated in every operational company at a very broad level within UNIQA. Risks are identified with the help of a standardised risk catalogue that is regularly checked for completeness.

According to international standards, the UNIQA Group – as a financial service provider – forms part of the critical infrastructure of key importance to the national community. If this infrastructure were to fail or become impaired, it would cause considerable disruption to public safety and security or lead to other drastic consequences.

As a rule, emergencies, crises and disasters are unexpected events for which it is impossible to plan, although systems and processes can be put in place to deal with such events. The systems and processes must then be treated as a special responsibility of management and must be dealt with professionally, efficiently and as quickly as possible.

UNIQA has implemented a Business Continuity Management System covering the issues of crisis prevention, crisis management and business recovery (including business continuity plans). The UNIQA BCM model is based on international rules and standards and is developed on a continuous basis.

The reputational risk describes the risk of loss that arises due to possible damage to the company's reputation, a deterioration in prestige, or a negative overall impression due to negative perception by customers, business partners, shareholders or supervisory agencies.

Reputational risks that occur in the course of core processes such as claim processing or advising and service quality are identified, evaluated and managed as operational risks in the group companies.

Group risk management then analyses whether the risk observed in the Group or in another unit may occur, and whether the danger of "contagion" within the Group is possible.

The strategic risk refers to the risk that results from management decisions or insufficient implementation of management decisions that may influence current or future income or solvency. This includes the risk that arises from management decisions that are inadequate because they ignore a changed business environment. Like operational and reputational risks, strategic risks are evaluated on an ongoing basis.

Sustainability risks are not currently classified as a separate risk category but are allocated among the existing categories. Up until now, UNIQA has identified potential sustainability risks with the following topics from the materiality analysis: clear evaluation of damage and rapid assistance, process for handling data and new technologies, customer information and financing, complaints management, avoidance of critical investment, employee satisfaction as well as ethics and compliance. UNIQA's risk identification process is subject to continuous development and will also ascertain in the future whether an identified risk is relevant from a sustainability point of view. According to the definition used by UNIQA this is the case if a risk exists in relation to ecological or social aspects of the sustainability topics.

44.Reinsurance

The Group Management Board determines, directly and indirectly, the strategic contents of reinsurance policy with its decisions regarding risk and capital policy. The following principles can be derived to structure the purchasing of external reinsurance:

Reinsurance structures support the continuous optimisation of the required risk capital and the management of the use of this risk capital. Great importance is attached to the maximum use of diversification effects. Decisions regarding all reinsurance business ceded are taken with special consideration of their effects on the required risk capital. Continuous analysis of reinsurance purchasing for efficiency characteristics is an essential component of internal risk management processes.

UNIQA Re AG in Zurich, Switzerland, is responsible for the operational implementation of these tasks. It is responsible for and guarantees the implementation of reinsurance policies issued by the Group Management

Board. It is responsible for issuing Group-wide guidelines governing all activities, organisation and questions regarding internal and external reinsurance relationships. UNIQA Re AG is available to all Group companies as the risk carrier for their reinsurance needs. Naturally, internal risk transfers are subject to the same requirements and valuation processes in terms of efficiency measurement, risk capital optimisation and diversification as retrocessions to external reinsurance partners.

The assessment of the exposure of the portfolios assumed by the group companies is of central importance. Periodic risk assessments have been performed for years in the interest of a value-based management of the capital commitment. Extensive data are used to assess risk capital requirements for affected units. Reinsurance programmes are consistently structured systematically in accordance with their influence on the cedent's risk situation.

For the property and casualty insurer, promises of performance for protection against losses resulting from natural hazards frequently represent the greatest stress on risk capital by far due to the volatile nature of such claims and the conceivable amount of catastrophic damages. UNIQA has set up a specialised unit in order to deal with this problem. Exposure is constantly monitored and evaluated at the country and Group levels in cooperation with internal and external authorities. UNIQA substantially eases the pressure on its risk capital through the targeted utilisation of all applicable diversification effects and the launching of a highly efficient retrocession programme.

UNIQA Re AG has assumed almost all of the UNIQA Group's required reinsurance business ceded in the reporting period. Only in the life insurance line was a portion of the necessary cessions given directly to external reinsurance partners. The Group's retrocessions in the non-life insurance line were carried out on a nonproportional basis. The Group assumes reasonable deductibles in the affected programmes based on risk and value-based approaches.

Approval for publication

These consolidated financial statements were prepared by the Management Board as at the date of signing and approved for publication.

Vienna, 22 March 2019

Andreas Brandstetter Chairman of the Management Board

Erik Leyers Member of the Management Board

Kurt Svoboda Member of the Management Board

Declaration of the legal representatives

Pursuant to Section 82(4) of the Austrian Stock Exchange Act, the Management Board of UNIQA Insurance Group AG hereby confirms, that, to the best of our knowledge, the consolidated financial statements, which were prepared in accordance with the relevant accounting standards, give a true and fair view of the financial position, financial performance and cash flows of the Group, and that the Group management report describes the relevant risks and uncertainties which the Group faces.

Vienna, 22 March 2019

Andreas Brandstetter Chairman of the Management Board

Erik Leyers Member of the Management Board

Kurt Svoboda Member of the Management Board

Audit opinion

Report on the consolidated financial statements

Audit opinion

We have audited the enclosed consolidated financial statements of UNIQA Insurance Group AG, Vienna, and its subsidiaries (the Group), consisting of the consolidated statement of financial position as at 31 December 2018, the consolidated income statement from 1 January until 31 December 2018, the consolidated statement of comprehensive income, the consolidated statement of cash flows and consolidated statement of changes in equity for the financial year ending on this reporting date as well as the notes to the consolidated financial statements.

In our opinion, the attached consolidated financial statements comply with the legal requirements and provide a true and fair view of the financial position and of the Group's earnings position at 31 December 2018 for the financial year ending on this reporting date, in accordance with the International Financial Reporting Standards (IFRSs) as applicable in the EU and the additional requirements of Section 245a of the Austrian Commercial Code and the supplementary provisions of Section 138(8) of the Austrian Insurance Supervision Act.

Basis for the audit opinion

We have conducted an audit of these financial statements in accordance with Regulation (EU) No. 537/2014 (hereafter the EU Regulation) and following the Austrian principles of proper auditing of financial statements. These principles require the application of the International Standards on Auditing (ISAs). Our responsibilities according to these regulations and standards are outlined in detail in the section of our audit opinion entitled "Responsibilities of the auditor in auditing the consolidated financial statements". Our work has been completed independently of the Group and is in line with Austrian company law and professional regulations, and our other professional duties have been discharged in line with these regulations. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a reasonable basis for our audit assessment.

Particularly relevant data related to the audit

Particularly relevant data related to the audit are data that, in our judgement, had a significant impact on our audit of the consolidated financial statements for the

reporting year. These areas were taken into account in connection with our audit of the consolidated financial statements as a whole and in forming our audit opinion; we will not issue a separate opinion on these areas.

Our discussion of these particularly important data is structured as follows:

  • Relevant facts
  • Method of audit and findings
  • Reference to additional information

  • Measurement of insurance provision and deferred acquisition costs (DAC) for life insurance contracts

Relevant facts

The carrying amount of €9,979,484 thousand in life insurance provision is determined in accordance with actuarial principles, based on the present value of future benefits to be paid by the UNIQA Insurance Group AG, Vienna, less the present value of future anticipated premiums. This is calculated according to contractually agreed principles. The liability adequacy test (LAT) evaluates whether the established provisions are sufficient. For this purpose a best estimate reserve is compared with the reserves as posted, less the deferred acquisition costs (DAC), plus the unearned revenue liability (URL). Acquisition costs with direct relevance to new business or to the extension of existing contracts are capitalised as DAC (€713,918 thousand) under intangible assets, and amortised over the duration of the contracts. Amortisation is calculated at a proportionate rate equivalent to that of the expected profit margin from these contracts as a proportion of total profits anticipated from life insurance.

The principles used to evaluate insurance provision and the completion of the LAT require numerous assumptions, estimates and discretionary decisions. Minor alterations to these assumptions or the methodologies used could produce a significant change in the measurement.

Based on the relevant facts as described, in our audit we paid particular attention to the measurement of the insurance provision and deferred acquisition costs.

Method of audit and findings

Across the Group, we have:

  • evaluated processes and tested core monitoring,
  • involved actuarial specialists from PwC and compared the models and assumptions used with industryspecific knowledge and our professional experience with recognised actuarial practices,
  • conducted spot-check comparisons between the data used for the evaluation and basic documentation,
  • assessed the plausibility of the modelled findings,
  • evaluated that measurement methods were applied consistently, and
  • carried out spot-checks to test their appropriateness.

We consider that the assumptions and parameters on which the measurement is based are transparent and appropriate.

Reference to additional information

See the section in the general disclosures, in the notes to the consolidated financial statements: "Use of discretionary decisions and estimates" and "5. Technical provisions".

2. Recognition and measurement of other intangible assets

Relevant facts

Other intangible assets in the amount of €160,587 thousand mainly comprise software. As part of the investment programme launched in the 2016 business year, significant sums are being invested in renewing the group-wide IT systems, continuing until the 2025 financial year. The first elements of the system already came into operation in the 2017 financial year.

The recognition and measurement of other intangible assets related to the IT systems require discretionary decisions and assumptions and continuous monitoring, particularly where the total costs deviate from planned costs. Furthermore, company-internal contributions require an exact distinction to be made between capitalisable and non-capitalisable cost factors.

Based on the relevant facts as described, in our audit we paid particular attention to the recognition and measurement of other intangible assets in our audit.

Method of audit and findings

We have:

  • evaluated the internal monitoring system established for these IT investments,
  • tested elements of the monitoring process,
  • compared the accounting and measurement methods used against appropriate benchmarks and against the accounting regulations of IAS 38, based on our knowledge of the industry and our experience,
  • made a critical examination of the assumptions with regard to recognition and measurement and
  • spot-checked the applied measurement methods.

The accounting and measurement methods used are consistent with IFRS. We believe the assumptions and measurement parameters to be transparent and appropriate.

Reference to additional information

See the section in the general disclosures, in the notes to the consolidated financial statements: "Use of discretionary decisions and estimates" and "11. Intangible assets".

Responsibility of the Management and the Audit Committee for the consolidated financial statements

The company's management is responsible for the preparation of the consolidated financial statements in accordance with International Financial Reporting Standards (IFRSs) as adopted by the EU and the additional requirements under Section 245a of the Austrian Commercial Code and the supplemental regulations under Section 138(8) of the Austrian Insurance Supervision Act that accurately reflects the Group's assets, financial position and profitability. The legal representatives are additionally responsible for the internal controls which they consider to be required in order to enable the preparation of consolidated financial statements that are free from material intentional or unintentional false representations.

The legal representatives are responsible as part of the preparation of consolidated financial statements to assess the Group's ability to continue its business activities, to provide pertinent data related to the continuation of business activities and to apply relevant accounting standards to the continuation of business activities unless the legal representatives intend to liquidate the Group or discontinue business activities or have no other realistic alternative than to do so.

The Audit Committee is responsible for monitoring the Group's accounting processes.

Responsibilities of the auditor in auditing the consolidated financial statements

Our goal is to secure an adequate level of certainty that the consolidated financial statements, as a whole, are basically free of erroneous representations, whether intentional or unintentional, and to provide a report containing our audit opinion. This adequate level of certainty provides a high degree of certainty, though not a full guarantee, that an audit conducted fully in line with the EU Regulation and with the Austrian principles of proper auditing of financial statements, which stipulate the application of ISA rules, will in each case reveal any essentially false representation that may exist. False representations may be an instance of fraud or may be a result of errors and will in principal be identified as such in cases in which there is a reasonable expectation that a single instance or group of these could influence decisions taken by readers on the basis of information provided by the consolidated financial statements.

As part of any audit of financial statements that has been executed in compliance with the EU Regulation and the Austrian principles of proper auditing of financial statements, which require the application of the ISAs, we exercise due discretion and maintain a critical stance throughout the entire process of the audit.

In addition:

  • We identify and evaluate risks in the statements of intended or unintended false presentations, devise substantive procedures in response to these risks, execute them and obtain sufficient and appropriate audit evidence to serve as a basis for our audit opinion. There is a greater risk that a false presentation resulting from fraud will not be uncovered than one resulting from error since fraud could involve deceitful collusion, falsifications, purposeful omissions, deceptive presentations or the suspension of internal control measures.
  • We gain an understanding of the internal control system relevant for the audit of the consolidated financial statements in order to plan audit actions that are reasonable under the given circumstances, but not with the objective of providing an audit opinion on the effectiveness of the company's internal control system.
  • We assess the reasonableness of the accounting principles applied and of the validity of the values estimated by the legal representatives in the accounting along with an assessment of related statements.
  • We draw conclusions with respect to the adequacy of the application of the going concern principle by the legal representatives and, on the basis of the audit evidence obtained, we evaluate whether any fundamental uncertainty results from circumstances or events that could create significant doubt about the Group's ability to continue its business activities. If we come to the conclusion that a significant uncertainty does exist, we are obliged to call attention to the relevant entries in the consolidated financial statements or, if these entries are unsuitable, to modify our audit opinion. We draw our conclusions based on the audit evidence that was acquired up to the date of the audit opinion. However, future events or circumstances may result in the Group's deviation from the going concern principle.
  • We evaluate the consolidated financial statements' overall presentation, its structure and contents, including the provided data and whether the consolidated financial statements present the business activities and circumstances in an honest and complete manner.
  • We request sufficient and relevant audit evidence regarding financial information related to the units or business

activities within the Group in order to provide an audit opinion on the consolidated financial statements. We are responsible for guiding, monitoring and conducting the audit of the consolidated financial statements. We assume full and sole responsibility for our audit opinion.

We communicate with the Audit Committee regarding, among other things, the intended scope and scheduling of the audit and significant findings of the audit, including any significant shortcomings in the internal system of monitoring that we were able to identify over the course of our audit.

We provide the Audit Committee with a statement to the effect that we maintained the requirements for professional conduct and independence and provided said committee with information regarding all circumstances and facts which could reasonably be seen to have a possible effect on our independence and – when relevant – related precautionary measures.

We certify that the data that we shared with the Audit Committee were the most pertinent data in auditing the reporting year's consolidated financial statements and therefore represented particularly significant audit data. We describe this data in our audit opinion unless there are laws or other legal regulations that preclude sharing this information or we have determined, in a very small number of cases, that any the benefit of sharing certain information in the audit opinion in the interest of serving the public interest is outweighed by the probable negative effects of publication.

Other legal and regulatory requirements

Comments on the Group Management Report

Pursuant to statutory provisions, the Group Management Report is to be audited as to whether it is consistent with the consolidated financial statements and whether it was prepared in line with applicable legal requirements.

The legal representatives are responsible for preparing the Group Management Report in line with Austrian company law and insurance supervisory regulations.

We prepared our audit in line with professional principles related to conducting audits of management reports.

Opinion

In our opinion, the Group Management Report has been prepared in line with applicable legal requirements and is consistent with the consolidated financial statements.

Declaration

Based on the data collected during the audit of the consolidated financial statements and familiarity with the Group and its circumstances, we have identified no erroneous information in the Group Management Report.

Other disclosures

The legal representatives are responsible for all other information. Other information includes all information in the annual report, excluding the consolidated financial statements, the Group Management Report and the audit opinion. The annual report was only provided after the date of the audit opinion.

Our audit opinion on the consolidated financial statements does not cover this other information, and we can offer no assurances of any kind with respect to it.

In conjunction with our audit of the consolidated financial statements, it is our responsibility to review this other information as soon as it is made available and determine whether it contradicts or compromises the validity of any of the findings of the audit in an essential way.

Additional information in accordance with Article 10 of the EU Regulation

We were selected as the statutory auditor by the Annual General Meeting on 29 May 2017. We were appointed by the Supervisory Board on 9 October 2017. We have acted as statutory auditors continuously since 31 December 2013.

We hereby declare that the audit opinion in the section "Report on the consolidated financial statements" is in accordance with the additional report to the Audit Committee pursuant to Article 11 of the EU Regulation.

We hereby declare that we have not provided any prohibited non-audit services (Article 5(1) of the EU Regulation) and that we maintained our independence from the company audited in carrying out our audit of the consolidated financial statements.

Public accountant responsible for the project

The public accountant responsible for this project is Werner Stockreiter.

Vienna, 22 March 2019

PwC Wirtschaftsprüfung GmbH

signed:

Werner Stockreiter Chartered Accountant

Publication and duplication of the consolidated financial statements together with the audit opinion in a form differing from the version audited by us is not permitted. This audit opinion refers exclusively to the German version of the complete consolidated financial statements and the Group Management Report. For differing versions, the regulations of Section 281(2) Austrian Commercial Code apply.

Owner and publisher

UNIQA Insurance Group AG Commercial registry no.: 92933t

Concept, advice, editorial work and design

be.public Corporate & Financial Communications GmbH / www.bepublic.at Rosebud, Inc. / www.rosebud-inc.com Translation and linguistic consulting ASI GmbH / www.asint.at Photography and image editing Kurt Keinrath Paper Cover: Munken Polar, 240 g/m2 Interior: Munken Polar, 100 g/m2 Printed by Gerin Druck GmbH Editorial deadline 9 April 2019

Contact

UNIQA Insurance Group AG Investor Relations Untere Donaustraße 21, 1029 Vienna, Austria Phone: (+43) 01 21175-3773 E-mail: [email protected]

www.uniqagroup.com

Information

UNIQA's Group Report is published in German and English and can be downloaded as a PDF file from the Investor Relations area on our Group website. The interactive online version is also available at reports.uniqagroup.com.

This is a translation of the German Group Report of UNIQA Group. In case of any divergences, the German original is legally binding.

Clause regarding predictions about the future

This report contains statements which refer to the future development of the UNIQA Group. These statements present estimations which were reached on the basis of all of the information available to us at the present time. If the assumptions on which they are based do not occur, the actual events may vary from the results currently expected. As a result, no guarantee can be provided for the information given.

Talk to a Data Expert

Have a question? We'll get back to you promptly.