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Croda International PLC

Environmental & Social Information Dec 31, 2019

4641_rns_2019-12-31_f9de1d7a-86ef-4ae0-98bd-58e3d5c2cf13.pdf

Environmental & Social Information

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Registered Office

Croda International Plc Cowick Hall Snaith Goole East Yorkshire DN14 9AA England

T +44 (0)1405 860551

www.croda.com

Sustainability Report 2019

Smart Science to Improve LivesTM

Sustainability Report 2019

We will help our customers to avoid carbon emissions through the benefits in use of our innovative ingredients, whilst continually reducing our carbon footprint. We will increase our use of bio-based raw materials, which absorb carbon from the atmosphere to grow. By combining these efforts, we will enable several times more carbon emissions to be avoided than we emit throughout our operations and supply chain. By 2030, we will be Climate Positive.

The use of our crop protection ingredients helps farmers to increase yields and crop resilience. Our continual innovation will help customers to mitigate the impact of climate change and land degradation, increasing the availability of land suitable for growing crops. The use of our products will enable more land to be saved than is used to grow our biobased raw materials. By 2030, we will be Land Positive.

We will use our smart science to improve the lives of our own employees and people all around the world. We will contribute to SDG 3, developing ingredients to improve health and wellbeing, provide access to our smart science through our Foundation, and encourage and promote diversity within our organisation. We will apply our innovation to increase our positive impact on society. By 2030, we will be People Positive.

People Positive We will improve more lives through improved health and wellbeing

Today, atmospheric carbon dioxide concentration is

146% of pre-industrial levels

Source: World Meteorological Organisation

In 2017, global warming reached approximately

1˚C above pre-industrial levels. It must be limited to 1.5ºC to avoid the catastrophic effects of climate change Source: IPCC Global Warming Special Report, 2018

By 2050 we will have a population of

9.8bn Source: UN DESA World Population Prospects

By 2050 we will need

59-98% more food

Source: Hugo et al, Agricultural Economics 2013

2m

people newly infected with HIV each year Source: Status of vaccine research and development of vaccines for HIV-1, Safrit et al, Vaccine 2016

272,000

child deaths from malaria in 2018 Source: World Health Organisation

CO2

As we launch our Commitment to be Climate, Land and People Positive by 2030 and to be the most sustainable supplier of innovative ingredients, we will help provide solutions to some of the world's biggest challenges in the coming decades.

Sales

£1,377.7m 2018: £1,386.9m

Core Business sales growth (constant currency)

-2.3% 2018: +3.8%

IFRS profit before tax (PBT)

£302.3m 2018: £317.8m

Adjusted PBT growth (constant currency)

-3.7% 2018: +6.2%

Ordinary dividend (proposed full year)

+3.4% 2018: +7.4%

Energy from non-fossil fuel sources

22.7% Rebased 2018: 21.1%

Organic raw materials from bio-based sources

63% 2018: 65%

Safety (Total Recordable Injury Rate)

0.55 2018: 0.72

1% Club volunteering hours

5,883 2018: 5,117

Contents

Smart Science to Improve LivesTM

Our 2030 Commitment
Climate Positive 2
Land Positive 4
People Positive 6
Fundamentals 8
Chief Executive's Statement 10
At a Glance 11
Business Model 12
Stakeholders 14
Management and Governance 16
Sustainability Strategy 18
Climate 20
Land 25
People 28
Fundamentals 32
Material Area Performance Summary 40
Glossary 42

At Croda, we have made it our Purpose to use our Smart Science to Improve Lives™. We combine our knowledge, passion and entrepreneurial spirit to create, make and sell speciality ingredients that are relied upon by industries and consumers everywhere.

We were built upon a foundation of using smart science to turn bio-based raw materials into innovative ingredients. This focus still sits at our core, driving our innovation and sustainability to create market-leading products and ensure that we have a positive effect on the environment and society.

Smart Science

to Improve Lives

In line with our Purpose, our Commitment is to become the most sustainable supplier of innovative ingredients. By aligning our smart science with the United Nations Sustainable Development Goals (SDGs) we will ensure that we are helping to tackle some of the biggest challenges the world is facing. By 2030 we will be Climate, Land and People Positive.

From sustainable processes and innovative ingredients helping to protect skin, reduce carbon emissions and grow more food, to improving wellbeing and the efficacy of life-saving drugs, we are using our Smart Science to Improve LivesTM every day.

The impact of our smart science at a micro level creates sustainable benefits to improve lives at a macro level.

Croda International Plc Sustainability Report 2019 1

Climate

Surface of unprotected steel. We help reduce wear to gears in wind turbines.

Smart Science

Fighting the climate emergency

to Improve Lives

Being Climate Positive

Industrial development has powered humanity's journey towards a climate emergency. Now, smart science and collaboration are our most effective tools to start reducing our impact on the planet.

At Croda, our commitment to becoming Climate Positive, providing low-carbon ingredients that help our customers avoid carbon when in use, means that we can improve lives worldwide by helping to reduce the impact of climate change.

The link between climate change and human industrial activity is now well understood. The increase in greenhouse gases (GHG) emitted, especially carbon dioxide (CO2 ), has led to warming via the greenhouse effect, where heat from the sun's rays is trapped by the atmosphere. This warming is contributing to more frequent and devastating extreme weather events, rising sea levels and climate-led catastrophes around the world. This has driven our commitment to reduce our emissions in line with limiting global warming to 1.5ºC above pre-industrial levels, in order to prevent the worst effects of climate change.

We are confident that we can deliver on this commitment. Our passionate experts are applying smart science to reduce the energy intensity of our manufacturing processes and investing in renewable sources of heat and electricity to decarbonise our manufacturing sites and fight climate change together.

Our climate commitment: through the use of our ingredients, our customers will avoid four times more CO2 emissions than the total we emit from our activities and those of our supply chain partners. This could be, for example, through increased efficiency or extended

We are committed to doing more:

  • Reducing our CO2 emissions from generating our heat and power to net zero by 2050. We have committed to set a 2030 Science Based Target (SBT), in line with limiting global warming to 1.5°C above pre-industrial levels
  • Engaging with our key suppliers to encourage emissions reductions in our supply chain
  • Increasing the use of bio-based raw materials from our current industry leading position
  • Continuing to develop innovative ingredients that help our customers to avoid carbon when in use.

Land

Rapeseed leaf. Rapeseed is one of our key bio-based raw materials.

Smart Science

Protecting our land resource

to Improve Lives

Being Land Positive

With the growing population, the increasing demand for food will require increased agricultural production. We are using smart science to maximise land productivity, whilst protecting soil health and biodiversity.

At Croda, our commitment to becoming Land Positive means that we will save more land than we use. We will increase agricultural land use efficiency, protect biodiversity and ensure food security by sourcing sustainably and inspiring innovation through our crop businesses.

Population growth will be the main driver of consumption growth for most commodities. By 2050, the world's population is predicted to reach 9.8 billion and it is estimated this will require over 50% more food.

Today, society uses 50% of the world's vegetated land for agriculture and, to meet climate change objectives, we need to reduce the associated GHG emissions by over 50%. This forecast global demand is uneven, with slowing or decline in developed countries and increase in developing countries. The majority of growth in crop production needs to be as a result of higher yields and increased cropping intensity, with very little coming from land expansion. Almost all of the land expansion for food production is forecast to be in developing countries, predominantly sub-Saharan Africa and Latin America.

Whilst our land use footprint is predominantly in developed countries, presenting no conflict with food production, we are determined to minimise our footprint and the inputs required, as well as reduce GHG emissions and improve soil health.

Sources: UN SDG Report 2019 and WRI How to Sustainably Feed 10 Billion People by 2050.

Our land commitment: by 2030 the land area saved through the improved yields and crop resilience as a result of the use of our crop protection ingredients and seed treatment technologies will exceed that used to grow our raw materials.

We are unique within our peer group due to our high usage of bio-based raw materials. We will increase this by accelerating our move away from fossil/petrochemical feedstocks, whilst maximising the amount of land available for crops to feed the growing population.

We are committed to doing more:

• We have calculated our land use footprint for the major crops we source and we engage with our supply chains to ensure there is no deforestation or conflict with food security. Protection of biodiversity, soil health and water consumption are key to sustainably sourcing

  • our feedstocks

• Our crop, seed enhancement and biostimulant technologies improve yield and quality, allowing farmers to grow more food from less land • We will invest in innovation projects and partnerships to mitigate the impact of a changing climate on land degradation.

People

Influenza virus. We will identify where our vaccine adjuvants could be used to enhance vaccination coverage worldwide, including influenza.

Smart Science

Improving health and wellbeing

to Improve Lives

Being People Positive

A growing but also ageing population presents health and wellbeing challenges worldwide. Our smart science is a positive part of the solution to these challenges.

At Croda, our commitment to becoming People Positive means that we will promote healthy lives and wellbeing through the ingredients we make, the way we work and the impact we have on our local communities.

The speed of change around us is staggering. The global population is growing and ageing, health needs are changing and technology has transformed the way we work and interact. At Croda, we want to apply our smart science to make a tangible difference to the lives of people around the world.

Noncommunicable and communicable diseases are still having a devastating effect on populations in all areas of the world. We are committed to helping people to live healthy lives, meeting the challenges posed by illness and disease as well as lifestyle choices. Specific targets within SDG 3, Good Health and Wellbeing, aim to reduce premature mortality and end epidemics. We will play our part in contributing to this reduction through our Health Care excipients and vaccine adjuvants as well as our Personal Care sunscreen actives.

Closer to home, we can also make a difference to gender balance, a focus of SDG 5, Gender Equality. We aim to increase the proportion of women in decision making positions and to encourage diversity of thought within Croda.

Our people commitment: we will apply our innovation to increase our positive impact on society. We are improving the lives of our own employees and people around the world by developing ingredients to improve health and wellbeing as well as encouraging and

promoting diversity.

Every day, Croda ingredients already help to protect and care for millions of people worldwide and improve wellbeing through their use in vaccines, sun protection and skin care products.

We are committed to doing more:

• Contributing to the successful development and commercialisation of 25% of WHO listed pipeline vaccines. These include vaccines targeting HIV-1, malaria and tuberculosis

• Protecting people from harmful UV rays through our innovative ingredients for sun care

• Achieving gender balance in leadership roles across our business • Establishing and funding a Croda Foundation to help improve more lives within our local communities, supported by our technologies.

Fundamentals

We will minimise our environmental impact associated with water.

Smart Science

A sustainable, safe business

Every business has responsibility to ensure the smooth running of a safe and sustainable company. At Croda we take these responsibilities further, putting safety and sustainability at the centre of the way we work together every day.

Producing a wide range of ingredients and delivering directly to a diverse customer base involves complexity and requires a robust infrastructure. This is built around our Fundamental Material Areas: Health, Safety & Wellbeing, Environmental Stewardship, Responsible Business, Process Safety, Quality Assurance, Product Stewardship, Fair Income, Supplier Partnership and Knowledge Management. We regard these as a prerequisite to operating a safe, sustainable business and constitute a licence to operate.

They are also fundamental to Environmental, Social and Corporate Governance (ESG) performance judged by key stakeholders such as our investors, this includes:

  • Good governance
  • Transparency in our supply chains
  • Safety programmes
  • Quality Assurance.

Behind these Fundamental Material Areas are our most important asset, our employees.

to Improve Lives

Positive impact through Fundamentals

At Croda, our longstanding commitment to doing the right things fits perfectly with our Purpose, Smart Science to Improve Lives™.

Doing the right things: protecting the health and safety of all our people, contractors and the communities in which we operate is our number one priority. Our commitment is that by 2030 we will have zero significant process safety incidents per year and will achieve an OSHA Total Recordable Injury Rate (TRIR) in the top 10% for the chemical industry.

We are committed to doing more:

• Minimising our impact on the environment by eliminating process waste to landfill across our operations and reducing our water

  • use impact

  • Working with our key suppliers to ensure they are operating safely, ethically and responsibly, including paying a living wage

  • Looking after our people by ensuring everyone, wherever they are in the Croda world, is paid a living wage, and that all employees receive a minimum of one week's training per year
  • Increasing our Right First Time production rates, improving customer experience and reducing our carbon footprint
  • Conducting full life cycle assessments of our top 100 ingredients to help our customers to move towards a circular economy and reduce potential chemical hazards
  • Achieving outstanding CSR performance ratings across all themes within the EcoVadis assessment, demonstrating our position as sustainability leaders within our industry.

Sustainability means positive impact

Land Positive

We will increase agricultural land use efficiency, protect biodiversity and ensure food security by continuing to source our bio-based raw materials sustainably and deliver targeted innovation in our crop businesses to improve yields. Our impact will be positive in saving more land than we use.

People Positive

Unseen Croda technology touches virtually every one of us in our daily lives with the positive effect our products have in so many applications. In our Personal Care and Health Care businesses, millions of consumers benefit from our ingredients and technologies from infancy to those in later life.

Promoting healthy lives and wellbeing through the application of our technologies, together with investment in our employees and communities in which we operate, we will be People Positive.

Acquisitions contributing to a sustainable future

Our acquisition of Biosector, a specialist in the manufacture and supply of adjuvants serving the human and veterinary vaccine market, focuses on the growing need for preventative treatments in contributing to human health directly contributing to SDG 3, Good Health and Wellbeing.

Acquiring RewitecTM GmbH, a specialist in improving the efficiency and longevity of wind turbines and moving machinery delivers sustainability benefits by extending the lifetime and improving performance directly contributing to SDG 7, Affordable and Clean Energy and SDG 13, Climate Action.

Our culture

Our people and our culture truly define our sustainability ethos. Our ambition and transformational goals have come from within and, I believe, represent a singular, Company-wide level of commitment in delivering positive impact. To further support this commitment throughout the Company, Stuart Arnott, previously President Global Operations, is appointed President Sustainability. Stuart has been extremely influential in shaping our ambitious 2030 Commitment and, together with me, and the rest of the Croda family, will continue to deliver on our targets.

I would like to thank everyone across the Group for their ambition and commitment to leadership in sustainability.

Steve Foots Group Chief Executive

Whilst sustainability has always been core to our business, today's global challenges dictate that we must qualify and quantify our positive impact. 2019 has been a transformational year in our sustainability journey. Building on our commitment to the United Nations Sustainable Development Goals (SDGs), we began the year with extensive employee engagement in uncovering our Purpose. I am proud to say that this process was widely embraced throughout the Group and, rather than simply identifying a purpose, it was a process of discovery: what we stand for as a business today and where we can continue to combine our knowledge, passion and entrepreneurial spirit to create a positive difference to the environment and to society.

Smart Science to Improve Lives™

Our Purpose, Smart Science to Improve LivesTM, sets out our ambitious goals to be Climate Positive, Land Positive and People Positive.

We have a long history as a supplier of sustainable innovative ingredients. As we enter the new decade, we must further accelerate our positive impact by creating and delivering solutions to tackle some of the biggest challenges the world is facing.

Climate Positive

We are one of the few companies within the speciality chemicals sector to commit to Science Based Targets to limit global warming to 1.5°C above the pre-industrial average, accelerating the transition to a low-carbon economy. Enabled by our unique business model, we will not only play our part in meeting climate change objectives as we continue to decarbonise, but our aim is to be Climate Positive by saving and quantifying avoided carbon emissions through the application of our products and moving even further away from petrochemical raw materials.

"We must further accelerate our positive impact by creating and delivering solutions to tackle some of the biggest challenges the world is facing."

Steve Foots Group Chief Executive

North America
operations
Latin America
operations
Western Europe
operations
10 9 25
Employees Employees Employees
614 311 2,478

At a glance

Where we operate

Every day our global team of 4,580 employees, across 38 countries, work together to inspire and influence each other and our customers.

We achieve this through:

  • Creating ingredients that provide a benefit in use with reduced environmental impact
  • Aligning our business with the United Nations Sustainable Development Goals (SDGs).

We achieve this through:

• Investing in our own research

and development

• Expanding the number of regional

innovation centres

• Working closely with customers to better understand their specific needs • Identifying disruptive technologies.

We achieve this through:

  • Our unrivalled local direct selling capability
  • A balanced global footprint
  • Accelerating sales in our core markets
  • A disciplined approach to capital allocation
  • Investing in high return opportunities.

Our strategy to deliver strong growth

We deliver sustainable innovation, superior performance and value to our customers and their consumers through a business strategy comprising three objectives.

Sustainability

Aligning our business with our Purpose and accelerating our customers' transition to sustainable ingredients

Innovation

The lifeblood of our business, we seek to increase the proportion of New and Protected Products (NPP) that we sell

Growth

Consistent top and bottom line growth, with profit growing ahead of sales, ahead of volume

GRI Standard Numbers: 102-40

Creating value with Purpose

Our

sustainable business model

What makes us different Tangible value Intangible value
Purpose-led culture
ALL
and our people
• Deliver against our
shared Purpose together
• Attract and retain talent
• Exciting and inclusive place to work
• Engaged and innovative teams
with a shared Purpose
Ambitious Commitment
ALL
to be Climate, Land and
People Positive by 2030
• Can respond to increasing
customer demand across
sectors for sustainably
created ingredients providing
sustainable benefits in use
• Ambitious Commitment helps to
focus team and individual efforts
• Prioritising sustainability with our
Purpose supports our values
and culture
Extensive Open
E
Innovation and
Smart Partnering
• Building our stream of
sustainable, innovative
new products
• Collaborative relationships can
accelerate and enhance product
development. We gain new insight
Valuable protected
C
intellectual property
know-how and
innovation pipeline
• Our new and protected products
grow valuable revenue streams
• Recognition as industry leader
Exceptional product
C
performance,
claims validation
and quality testing
• Reliable, high quality and high
value ingredients
• Build and maintain customer
trust and loyalty
Best in class regulatory
C
insight and support
• Identification of regulatory
issues and opportunities
during product development
• Build and maintain customer
trust and loyalty
• Create two-way dialogue
with regulators
Selective acquisitions
M
and capital investments,
guided by our Purpose
• Our Purpose helps us to
identify the right expertise
and technologies to acquire
to drive our strategic growth
• Excellence in manufacturing and
engineering practice
• Clear Purpose helps
newly acquired teams
integrate effectively
Supply chain
M
transparency
and traceability
• Reassurance that our supply
chain is as ethical, responsible
and sustainable as possible
• Build and maintain customer
trust and loyalty
Intimate customer
S
relationships
• Consumer insight helps to
improve product innovation
and positioning
• Customer loyalty
supporting growth in core
and emerging markets
Agile local sales
S
and R&D teams
• High service levels locally to
develop and deliver for our
customers every time
• Local market insight and ability
to respond quickly to changing
customer needs

We generate long-term value by engaging with customers, creating, making and selling sustainable and innovative speciality ingredients in line with our Purpose. We use Smart Science to Improve LivesTM.

Engaging with our stakeholders every day

Our Purpose and business model succeed on the strength of our stakeholder relationships. We prioritise engagement with these individuals and groups, striving to understand their key considerations and goals so that we can achieve these together.

responses to Purpose Pulse Surveys

Oct – Dec 2019

face-to-face meetings with our customers in 2019

companies globally to join the CDP Supply Chain, engaging with suppliers on environmental issues

Key considerations Why we engage How we engage
• Quality and effectiveness of governance
• Growth potential and profitability
• Share price appreciation
• Dividends
• Sustainability of ingredient creation and
benefits in use
• Open and regular dialogue is
critical to ensure that our
strategy is understood
• We allow assessment of our
Environmental, Social and
Corporate Governance
Performance (ESG)
shareholders to visit us
Meetings (AGM)
• Our 'Smart Science to Improve LivesTM'
Purpose directs and engages the knowhow,
creativity and entrepreneurial spirit of
our people
• First class new and existing talent is
attracted and retained by organisations that
share insight, develop skills, collaborate and
innovate within a truly inclusive culture
• We need the best teams to be
engaged and to collaborate every
day if we are to achieve our
Purpose together
Croda shareholders
• There are exacting and changing demands
from our diverse consumer base
• For our customers, innovative ingredients,
created sustainably and with sustainable
benefits in use are a priority if they are to
meet their own SDG commitments
• By sharing market insight with
customers, we identify future
opportunities together
• Our insight helps to inform R&D,
provide sustainable solutions and
improve product performance
• Supply chains in our industry can be long
and complex. We need to secure our
materials at the right time and price
• Complexity increases the risk of association
with companies that do not share our
ethics and values
• Supply chain integrity is critical to
deliver a sustainable business
• We must source from suppliers
who share our standards of
ethics, values, transparency,
quality and reliability
with suppliers
• Communities rightly expect local employers
to operate safely, effectively and sustainably
and to give back to society
• Strong local relationships help us
to maintain trust and our social
licence to operate
• Our education activities support
local schools, give our people
new skills, help us recruit new
talent in the future and create
a positive societal impact
emergency services
• Potential and existing Open Innovation
partners seek opportunities to collaborate
with companies leading advances in
speciality ingredients, to benefit from
shared insight and find new ways to
develop ingredients that improve
lives together
• A collaborative approach to
innovation can accelerate time
to market, reduce costs and
differentiate products
• Universities and SMEs give
us access to extended R&D
capability and public funding
to enhance our product
development
technology providers
with innovations
• Regulatory complexity is a necessary part
of our industry
• Consumers and policy makers have an
increasing influence on regulators and
trade associations regarding issues such
as climate change and microplastics
• We are committed to
transparency, trust and meeting
the needs of our customers
and consumers
• Keeping informed, leading
and supporting legislative and
regulatory change help us to
direct, anticipate and prepare
for changes that will impact
our business
highly respected
• The consumer voice is powerful
• NGOs representing consumers are
rightly pressurising businesses to
take responsibility for their impacts
• Our customers receive the majority of NGO
interest, but we have a responsibility to
support them
• Engagement on the ingredients
we make and how we make
them is increasingly important
• Understanding the NGO
perspective helps us to achieve
our Purpose and protect
our reputation

Local

Communities 5,883

hours of 1% Club time recorded in 2019, with 31% of this used

for STEM activities

• We attend investor events worldwide and invite groups of
shareholders to visit us
• We keep shareholders up to date via our website,
press activities, Annual Reports and Annual General
Meetings (AGM)
• All Directors attend AGMs
• We conduct one-to-one meetings with investors
• We run informal networks, local newsletters, cascade
meetings, works councils and consultation committees
• We issue global email news notifications, intranet news and a
regular global newsletter as well as webinars, culture surveys,
Pulse Surveys, town halls and listening groups
• We use the Yammer internal social network to share insight
• We give employees the opportunity to become
Croda shareholders
• Our market sectors have research, sales and marketing teams
working closely with our customers' R&D, purchasing,
regulatory and sustainability departments
• We have face-to-face meetings, attend industry events,
speak at conferences and invite customers to our seminars,
workshops and application laboratories
• We are trusted industry leaders on traceability and
sustainability; in part this is due to our characterisation
of key physical supply chains
• We have strong global, regional and local partnerships
with suppliers
• We work with our suppliers through initiatives such as CDP
(formerly Carbon Disclosure Project), Sedex and EcoVadis,
and oversee compliance through our Group Ethics Committee
• We invite local people to join our site committees
• We maintain open dialogue with Government officials and
emergency services
• We support education programmes to raise the profile of
Science, Technology, Engineering and Maths (STEM)
• Our 1% Club volunteers give up to 1% of their employed time
to support local community needs
• We seek Open Innovation and Smart Partnering opportunities
with our customers, academics, university start-ups and
technology providers
• We encourage partners worldwide to approach us
with innovations
• Our people chair and are members of national and
international industry associations, where our voice is
highly respected
• We attend meetings with local Government officials and
emergency services to support community needs
• We regularly collaborate with NGOs and work with our
customers, trade associations and regulators
• Since 2009 we have been a lead voice in driving industry
transformation to certified sustainable palm oil (CSPO)
• A founder member of Action for Sustainable Derivatives,
we have encouraged wider membership to harmonise
requirements on transparency and risk monitoring as part
of our commitment to deforestation-free and responsible
sourcing

Innovation

Partners 500

Open Innovation partner collaborations since 2010

Regulators &

Trade Associations 220

active memberships of industry associations

Non-Governmental Organisations

99%

of our manufacturing sites who use palm oil are RSPO certified

Stakeholders

Delivering sustainability

"We use our smart science to innovate with our customers, to meet their needs and improve lives by contributing to the challenge of the SDGs."

Stuart Arnott President Sustainability "Throughout my 32 years with Croda I have seen the evolution of our positive environmental sustainability agenda, having overseen the installation of our first wind turbine at our Hull manufacturing site, over 10 years ago, and the many subsequent renewable energy projects including biogas and solar around the world. Today, operational efficiency and sustainability go together, and I am proud to have played a role in synchronising our efforts. Our unique business model, particularly with respect to our industry leading bio-based raw material footprint and limited dependence on fossil feedstocks, clearly positions us as a low-carbon company, not only to meet the challenges of climate change but to become Climate Positive.

My responsibility for operations has also given me unique insights into our processes, our innovation pipeline and the application benefits of our products in many markets. Innovation is a cornerstone of our business and integral to our Purpose, Smart Science to Improve LivesTM.

We are proud of our heritage and sustainability achievements, but as we enter a new decade, we are determined to step up our efforts. The Croda Board and Executive Committee have placed sustainability at the very heart of our strategy and my appointment is testimony to that commitment.

We have ambitious targets for 2030 and I am confident that with the commitment throughout the Group, coupled with our unique Croda culture and talented workforce, we will achieve great things and maintain our leadership position."

Stuart Arnott

President Sustainability

Delivering sustainability

Our two most senior committees, the Board of Directors and Group Executive Committee, are ultimately responsible for our economic, environmental and social performance. They maintain an active role in ensuring that sustainability remains an integral element of our business strategy.

In 2019, in recognition of the importance of sustainability as part of our business strategy and purpose, a position of President Sustainability was created on our Executive Committee, filled by Stuart Arnott, former President Global Operations. This full time focus on sustainability will help us to achieve our commitment to become the sustainability leader in our industry, with a continued focus on driving behaviour change across the organisation.

Our Vice President (VP) Sustainability reports to our President Sustainability and manages our global sustainability team. Our VP Sustainability also chairs our global Sustainability Steering Committee, which is composed of functional experts and regional representatives. The role of the Steering Committee is to develop our sustainability strategy and communicate progress made on the various components of our sustainability programme, as well as providing guidance to line managers on sustainability matters.

Reporting progress

We have 62 reporting operations covering the whole Group, each with a sustainability champion who reports progress against our targets and key performance indicators (KPIs). This information is communicated to the Executive Committee on a quarterly basis. Our Board of Directors also receives quarterly summary reports, along with bespoke presentations on key sustainability topics throughout the year, as it is an integral part of their agenda.

ISO 26000: guidance on Corporate Social Responsibility

We apply ISO 26000 as a framework, to provide guidance and to help us drive the continual improvement of our sustainability programme. In 2019 we continued to review and implement actions arising from a Bureau Veritas independent review of our alignment with ISO 26000, which was carried out in 2018.

2019 reporting parameters

This report covers the sustainability performance of Croda International Plc for the period 1 January 2019 to 31 December 2019. The scope of this report is all wholly owned operations, plus those operations where we have significant management influence due to a majority shareholding. Unless otherwise stated, the data provided throughout the report is for continuing operations*.

* Excluding Biosector and Rewitec, unless otherwise stated. 2030 Commitment development

The development of our 2030 KPIs has involved input from key internal stakeholders as well as external review throughout 2019. Alongside this, we have been embedding our Purpose across our organisation. The timeline highlights some of our key activities over the last 18 months.

GRI Standard Numbers: 102-18 GRI Standard Numbers: 102-18

Bringing our Purpose to life

During 2019 we have been working to empower and excite everyone within Croda and build engagement around our Purpose. This has primarily focused on sharing messaging reflecting the meaning of our new Purpose statement, through formal cascades and encouraging employees to share their thoughts and have conversations across the organisation on what our Purpose means. As part of this, we encouraged all employees across Croda to submit a short video, either as an individual or as a group, explaining what our Purpose, Smart Science to Improve Lives™ means to them. We have had great engagement globally with many heartfelt and creative videos shared.

Developing our 2030 Commitments

In 2018, our Board and Executive Committee began working with the Cambridge Institute for Sustainability Leadership (CISL) to receive expert guidance on becoming a purpose led organisation and develop a long-term sustainability strategy. As part of this, the United Nations Sustainable Development Goals (SDGs) were prioritised, with our Leadership team identifying the eight driver SDGs upon which we could have the greatest impact, and would help to shape our strategy to 2030.

During 2019, our Group Finance Director, Jez Maiden, led a working group to define our future sustainability ambition. Formed of sustainability experts from around the business, this group were tasked with developing stretching 2030 KPIs that aligned with the SDGs. These ambitious targets have been subject to external review by sustainability experts and provide the direction to drive behaviour change around our business to enable us to meet our Commitment to be Climate, Land and People Positive by 2030.

Management and Governance

Our Commitment Material areas

We will be the most sustainable supplier of innovative ingredients. We will create, make and sell solutions to tackle some of the biggest challenges the world is facing. By 2030 we will be Climate, Land and People Positive.

Each of our 2030 targets sit under a Material Area, with links to the most relevant SDGs, as shown in the table below.

Throughout the 2030 KPI setting process, we were keen to develop an overarching objective, something for all employees around the Croda world, to inspire and drive behaviour change. This is our Commitment, with an objective to be Climate, Land and People Positive by 2030. We grouped a selection of our KPIs into each of these three categories, setting the direction for our business to ensure we can achieve our Commitment.

We also have important KPIs outside of these three categories which we have classified as fundamental to the success of our business, as they give us our social licence to operate.

These include critical areas such as safety, quality assurance and fair income.

In meeting the ambitious objectives we have set in these areas, we will be having a positive impact on the environment and society, ensuring a sustainable business well beyond 2030. This is an embodiment of our Purpose, Smart Science to Improve LivesTM.

Climate Positive
Carbon Cover Sustainable Innovation
Reducing Emissions
Land Positive
Land Use Crop Science
Innovation
People Positive
Health & Wellbeing Gender Balance
Improving
More Lives
Fundamentals
Health, Safety & Wellbeing Knowledge Management
Process Safety Quality Assurance
Environmental
Stewardship
Product Stewardship
Fair Income Responsible Business
Supplier Partnership

Sustainability Strategy

Climate Positive

We will continue to reduce our carbon footprint and increase our use of bio-based raw materials, whilst the benefits in use of our ingredients will enable more carbon to be saved than we emit through our operations and supply chain.

Climate Positive by 2030

Objectives Target Next steps and definitions SDGs
Carbon Cover:
We will enable the
transition to a low-carbon
economy. We will be
Climate Positive, working
closely with our customers
to develop products that
offer carbon saving
benefits in use.
• By 2030, use of our
products will avoid
four times the carbon
emissions associated
with our business, our
4:1 carbon cover
• Our carbon emissions calculation includes scope 1, 2
and 3 emissions (p22-23)
• We have an auditable framework to report our
avoided emissions, which are externally verified
• We are integrating a carbon reduction/avoidance
in use framework into all our innovation processes
Reducing Emissions:
We will achieve our
Science Based Targets
(SBTs) by reducing our
emissions in line with
limiting the global
temperature rise to 1.5ºC
above pre-industrial levels,
maximising the use of
renewable energy in our
operations.
• By 2030, we will have
achieved our SBTs, in line
with limiting global warming
to 1.5ºC
• Thereafter, by 2050 we will
achieve net zero scope 1
and 2 GHG emissions
• We are working with South Pole Group to finalise our
2030 intermediate SBTs in line with limiting global
warming to 1.5ºC (p23)
• We will be rolling out an internal carbon pricing
mechanism to support decarbonisation
investments (p22)
• All our locations are tasked with generating
decarbonisation roadmaps, with priority given
to those with the largest GHG emissions
Sustainable Innovation:
We will accelerate the
transition to bio-based
products, moving away
from fossil/petrochemical
feedstocks.
• By 2030, over 75% of our
organic raw materials by
weight will be bio-based,
absorbing carbon from the
atmosphere as they grow
• Innovation programmes will be prioritised,
wherever possible, on bio-based platforms (p24)
• We are accelerating activity to identify and
commercialise novel process technologies that allow
increased bio-based raw material consumption
• We will accelerate work to identify bio-based
alternatives for all our petrochemical-derived
raw materials

Highlights

B

2019 CDP Climate Change score, recognising our management of climate related risks and opportunities

63%

crops and biotechnology

850,500 tonnes of CO2

will be avoided through the use of four of our products sold during 2019, as verified by Carbon Smart

reduction in scope 1 and 2 GHG emissions intensity since 2015

Inclusion of our ingredients into our customers' formulations can offer many kinds of benefit in use: social, economic and environmental. In 2019, we continued to quantify the avoidance or reduction in GHG emissions associated with the use of our products by customers or consumers in the end application. Our Product Sustainability sub-group of our Sustainability Steering Committee has played a key role in identifying examples from all around our business areas, demonstrating that our products have benefits in use across many markets. The aggregation of these individual product by product case studies will provide us with our overall carbon cover ratio. This is the amount of carbon that is saved through the use of our products, as a ratio of our organisational carbon footprint (scope 1, 2 and 3 emissions).

Carbon cover methodology and reporting

During 2019 we have worked with Carbon Smart to develop a methodology and reporting framework to allow consistent calculation and reporting of these benefit in use carbon savings. The framework ensures the benefit related to the inclusion of our ingredient is fully clarified and relevant literature sources are included, along with a rigorous data quality assessment. Using this framework, the carbon savings associated with the 2019 sales of products from four case studies have been externally verified.

RewitecTM DuraGear

Wind turbines are a source of renewable energy, contributing to the decarbonisation of the global electricity grid. As with many mechanical systems, the gears in a wind turbine require lubricating. Over time the gears can deteriorate, and due to their inaccessibility maintenance is difficult, limiting a wind turbine's lifetime. Our 2019 acquisition RewitecTM supply a gear conditioning agent for wind turbines, which, when added to the gearbox lubricant, helps to condition the gears and repair damage to gearboxes. This can avoid downtime associated with repairs, during which electrical demand would need to be made up by other sources, including fossil energy.

Manufacture of wind turbine parts is very energy intensive, as is carrying out repairs. Consequently, by decreasing the frequency of downtime, there are significant carbon savings from both an increase in renewable energy generated; and a reduction in new parts and repairs needed. Reducing the need for repair reduces frequency of wind turbine servicing which comes with considerable safety considerations. In addition to this, by increasing the lifetime of parts, which are integral to the performance of the turbine, it is possible to increase the overall lifetime of the turbine. This leads to further carbon savings from avoided emissions during manufacture and decommission of each turbine.

The four product case studies verified in 2019 are:

  • ColtideTM Radiance, an additive for fabric conditioner that reduces pilling and colour fade, extending the lifetime of clothes, avoiding carbon intensive clothing manufacture
  • PerfadTM friction modifiers, an additive in engine oils that increases the fuel efficiency of vehicles
  • MaxemulTM surfactants, these are used as emulsifiers in water-based paints enabling VOC reduction associated with solvents
  • Priplast adhesive additives, these allow adhesion between composite and metal, enabling automotive lightweighting and increased fuel efficiency.

Total sales of these products into these applications led to a combined total of 850,500 tonnes CO2 avoided, giving us a carbon cover ratio of 0.8:1.

In 2020, we will continue to work on further case studies for verification. To drive behaviour change and help us to meet our 2030 target, we will be calculating a carbon cover ratio for new products launched in 2020, and looking for market opportunities where our ingredients and technologies can help to reduce or avoid GHG emissions, and contribute to the fight against climate change.

Carbon Cover

The chemical industry as a whole is challenged in playing its part in meeting climate change objectives for two reasons: it is predominantly fossil-based and it is energy intensive.

At Croda, we are different, being predominantly bio-based rather than fossil and targeting significant scope 1 and 2 reductions through conversion to green electricity and our in-house renewable energy initiatives including wind, solar, biogas and landfill gas.

We are one of the few companies within the speciality chemicals sector to commit to Science Based Targets (SBT). The SBT initiative is a collaboration between CDP, the United Nations Global Compact, World Resources Institute (WRI) and the World Wide Fund for Nature (WWF). It signals an acceleration in the transition to a low-carbon economy and supports companies who are already demonstrating they have the skills, expertise and ingenuity to make this a reality.

With reductions in GHG emissions a priority, in 2018 we established a Group target to achieve a 50% reduction in absolute scope 1 and 2 emissions based on 2006 levels by 2030 and an 80% reduction by 2050. These targets have now been superseded by our new and more demanding commitment to 1.5°C SBT by 2030, and to be net zero by 2050.

We are working with the South Pole Group to establish targets for scope 1, 2 and 3 emissions reductions. These will align with the requirements to limit the global temperature rises to

Scope 3 emissions

The majority of our GHG emissions lie within our supply chain (scope 3) and we are working to reduce these, developing a scope 3 SBT, with the support of South Pole Group. This will be focused on our purchased goods and services, as the majority of our scope 3 emissions are embedded in the raw materials we use. As part of this, we will engage with key suppliers to obtain primary carbon emissions data. This will enable us to focus our efforts on carbon reductions associated with these major raw material streams.

Currently we use a hybrid model to report on our raw material scope 3 emissions, having developed impact tools for key raw materials to map the carbon footprint of our supply chains. For the remaining raw materials, we use a DEFRA spend factor.

1.5°C above pre-industrial levels in order to prevent the worst effects of climate change.

We have already been working on initiatives across our manufacturing sites to reduce our emissions. As well as increasing our solar capacity, through new installations in Germany and North America, we have approved the installation of a large electric power cable to our Gouda manufacturing site in the Netherlands, in order to prepare for decarbonisation via electrification across several projects around the site.

Internal carbon pricing

To deliver on our 2030 Climate Positive Commitment, we are launching an internal carbon pricing (ICP) mechanism during 2020. Even though a small number of our operations are currently subject to external carbon-pricing policies and regulations, we are setting a monetary value internally for our carbon emissions that reflect possible future carbon prices outside the Company. Assigning a value to carbon will enable the right strategic choices and long-term decision-making at all levels, taking into account and helping us prioritise major projects that reduce our carbon emissions. It will also continue to fuel our innovation, using our smart science to meet our Group targets in this area. We are currently working out the exact mechanism we will choose and the price level to set, engaging with third parties to consider best practice in the industry.

In 2019, we invited 133 suppliers to respond to the CDP Climate Change questionnaire, through our CDP Supply Chain membership. We received a 43% response rate, with 56 suppliers submitting their questionnaire. 25 suppliers reported allocated emissions associated with the volumes of raw materials which we purchased from them during 2018, a 47% increase on 2017. This information helps us to build a more accurate picture of our scope 3 emissions based on primary data. Seven of our suppliers who responded have an absolute emissions reduction target. We will continue engagement with suppliers, encouraging them to carry out emissions reduction initiatives and set appropriate emission reduction targets.

Reducing Emissions

GHG emissions

Since 2015, our baseline year, total scope 1 and 2 GHG emissions have reduced by 14.2%. Within this, our scope 1 emissions have increased by 7.5%, whilst we have seen a greater than 50% reduction in scope 2 emissions.

We have been reporting market-based scope 2 emissions since 2017, which better reflect our efforts in purchasing renewable electricity at greater levels than the national averages in the countries where we operate. We have seen a 67% increase in the absolute amount of non-fossil based scope 2 energy purchased between 2015 and 2019, now representing >70% of our indirect energy consumption.

Our chosen measure of GHG emission intensity divides our GHG emissions (market-based scope 2 emissions) by value added2 : a measure of our business activity. Our 2015 baseline year, along with 2016, were calculated using location based scope 2 emissions as a proxy. Since 2015, our GHG emissions intensity has fallen by 28.5%, illustrating how we are decoupling growth from our environmental impact.

Our scope 1, 2 and 3 GHG emissions are verified by Carbon Smart. Their formal Independent Verification Statement is available at www.croda.com/carbonverification

Nanofiltration

We recently invested in new nanofiltration technology for a new application at one of our manufacturing sites. Initially targeted at reducing salt content in the final product, it also presented an opportunity for replacing high energy thermal evaporative technology at the site.

Nanofiltration membranes can retain the product whilst allowing water and salt to be removed from a solution under moderate conditions. This means that rather than using heat to concentrate a water-soluble product, we can use membrane filtration. This has a number of benefits including: lower energy requirements, fewer side products, less discolouration of thermally sensitive products and shorter batch concentration times.

To ensure all the benefits of using nanofiltration were identified, our Process Innovation Team completed a Sustainability Impact Assessment (SIA). This is a newly designed in-house methodology to consider the holistic sustainability impacts of a project. As part of our SIA process, several sustainability benefits were identified:

  • The use of nanofiltration reduces steam, and therefore gas consumption, by up to 50%
  • Improved health and safety impacts of production due to lower operating temperature

  • Customers provided with improved product quality and consistency

  • Increased capacity of the plant.

The methodology also identified risks with the technology to be considered, for which mitigations are being developed by the project team:

  • Additional cleaning chemicals are required to keep the membranes in good condition
  • Membranes can be damaged by particulates or extremes of pH, with exposure to these risks reducing membrane lifetime
  • The membrane modules are made of multiple polymeric materials and are, therefore, not straightforward to recycle at end of life.

Our SIA process helped us to identify the key opportunities and risks in implementing this technology and is a useful tool in measuring the potential sustainability impact of a project. The tool demonstrated the project's alignment and positive impact towards several of the SDGs: 3, Good Health and Wellbeing, 7, Affordable and Clean Energy, 9, Industry, Innovation and Infrastructure and 13, Climate Action.

Scope 1 Scope 2

GHG emissions (TeCO2 e)1

2019 140,303 33,280
2018 153,211
45,974
2017 134,562
48,055
2016 128,550
67,350
2015 130,492
71,727

Intensity

GHG emissions intensity (TeCO2 e/£m)

  1. Scope 1 emissions are calculated using the International Energy Agency's published conversion factors for the tonne equivalents of CO2 . Scope 2 emissions are market-based (location-based by proxy for 2015 and 2016).

  2. Value added is defined as operating profit before depreciation and employee costs at 2015 constant currency.

The chemical industry must transition towards a bioeconomy, replacing fossil with bio-based raw materials and biotechnology. The RoadToBio* chemicals roadmap for the European chemical industry aspires to increase the share of bio-based raw materials from <10% to 25% of the total volume of organic raw materials used by 2030.

Our bio-based raw material feedstocks absorb carbon from the atmosphere as they grow, meaning that even after processing, some of our ingredients leave our manufacturing sites as carbon negative. During 2019, our raw material consumption comprised 94% organic and 6% inorganic origin. Within the organic origin

Sustainable Innovation

ECO bio-based surfactants

Our new ECO range of 100% bio-based, 100% renewable non-ionic surfactants were voted the 'Bio-based Industry Story of the Year' and also received the 2019 Bio-based World News Innovation Award.

Reducing our reliance on petrochemical feedstocks, using an increased level of renewable energy and eliminating rail transportation of ethylene oxide are all part of our continued assessment of the total life cycle impact of our products.

Our ECO range lends itself to the USDA BioPreferred® Program*, with 131 ingredients listed versus our peer group average of just 17. Out of 3,247 companies registered with the USDA BioPreferred® Program across all industries, including ingredient suppliers and personal care consumer product companies, we have the fourth highest number of ingredients listed.

* USDA BioPreferred is a registered trademark of the US Department of Agriculture.

carbon footprint of -1.71kg CO2

e/kg.

In 2019 we mapped the energy requirements to produce a batch of Crodamide ER. For this we used new Aspentech software, which allows live tracking of steam use across site. Our Hull manufacturing site is partly powered by its own 2.05MW wind turbine, and all purchased electricity is also from renewable sources. Using SimaPro software and following ISO 14067, we calculated the cradle-to-gate carbon footprint of Crodamide ER, proving that on leaving our manufacturing site in Hull, Crodamide ER is carbon negative, offering our customers a carbon saving on purchasing this bio-based ingredient from us. This study has been externally verified by Carbon Smart and is specific to our manufacturing process.

Land Positive

Our products will enable more land to be saved than is used to grow our bio-based raw materials. Our innovation will help customers to mitigate the impact of climate change and land degradation, increasing the availability of land suitable for growing crops.

Crodamide ER life cycle assessment Crodamide ER is a polymer additive produced at our manufacturing site in Hull, UK. The raw material used in its production is rapeseed oil, sourced from rapeseed grown locally and shipped to the site via barge. A study of our supply chain has shown that this rapeseed oil has a Our ECO plant at Atlas Point, North America

Objectives Target Next steps and definitions SDGs
Land Use:
We will save more land
than we use. We will
increase agricultural land
use efficiency, protect
biodiversity and improve
food security by sourcing
sustainably and inspiring
innovation in our
agrochemical businesses.
• By 2030, the land area
saved through the improved
yields and crop resilience
as a result of the use of our
crop protection ingredients
and seed treatment
technologies will exceed
that used to grow our
raw materials
• We have calculated our land use footprint attached
to the major crops we source and working with key
suppliers we shall continue to seek details of yield
improvements, protection of biodiversity, soil health,
water consumption, GHG data and certification
standards where possible (p26)
• Developing yield enhancement data, we shall
calculate land use savings for all new Life Sciences
crop, seed enhancement and stimulant technology
Crop Science
Innovation:
We will invest in innovation
projects and partnerships
to support crop and seed
enhancement in mitigating
the impact of a changing
climate and land
degradation.
• Through to 2030 we
will bring an average of
two Crop technological
breakthroughs to market
each year that are in
alignment with our SBTs
and which help our
customers mitigate the
impact of climate change
and land degradation
• By 2030, we will have
established 3 new
partnerships to contribute
to the recovery of
compromised farmland. We
will work with customers,
universities and business
councils to achieve this
• Review current innovation activity to assess
technology breakthroughs in our Crop Care pipeline
• Drive the evolution of our innovation pipeline across
our Crop Care businesses
• Engage with key stakeholders, such as business
councils (e.g. WBCSD) and Multinational Corporations
(MNCs), to collaborate in projects to recover
compromised farmland

Highlights

CDP Forests score in 2019, recognising our management of our palm oil supply chain in reducing deforestation risk

Founder

member of Action for Sustainable Derivatives, working together to increase transparency in our palm oil

supply chain

55,000 tonnes of CO2

saved in sourcing RSPO-certified Palm

230,000

tonnes of CO2 sequestered during the growth of one of our key bio-based raw materials, as verified by Carbon Smart

raw materials, 63.3% were bio-based, a unique industry-leading position. Almost 30% of our turnover is represented by new, patented and protected products (NPP). With this level of constant innovation and working with our suppliers, we are targeting a 75% bio-based organic raw material consumption by 2030, 7.5 times greater than the industry average today and three times greater than its 2030 aspiration. We are working to identify bio-based alternatives for all of our petrochemicalderived raw materials and will continue to focus our research and development efforts on bio-based platforms.

* Published by Dechema, BTG, E4Tech, Nova Institute for Ecology & Innovation

Our Crop Care businesses offer innovative ingredients to help farmers increase yields as well as crop resilience. To increase our contribution to SDG 2, Zero Hunger, we want to invest in

projects and partnerships, using our smart science to support agriculture in mitigating the impact of a changing climate and land degradation.

** Jannick Schmidt and Michele De Rosa, the LCA consultants, Denmark. The ASD is co-managed and co-facilitated by BSR (Business for Social Responsibility) and Transitions, organisations with extensive experience and expertise in supply chain sustainability and business collaborations. Together with leading home and personal care companies including L'Oréal, Beiersdorf, The Body Shop and Estée Lauder Companies, the coalition will further develop operational solutions to ensure progress towards fully sustainable and deforestation-free sourcing.

"The home and personal care industry has made enormous progress in supporting sustainable palm and extending positive influence beyond its own supply chains. The ASD is a perfect example of businesses coming together to complete the industry transformation to sustainable palm and partnering to meet the United Nations Sustainable Development Goals."

Chris Sayner

Vice President Customer Alliances, Corporate Sustainability

Domestic Material Consumption

We believe it is increasingly important to source locally and reduce environmental impact by all means available. This is described by the United Nations in the Sustainable Development Goals Report 2019 as Domestic Material Consumption (DMC).

DMC measures the total amount of materials directly used by an economy to meet the demands for goods and services from within and outside a country/region. According to the UN* the material footprint per capita has increased from 8.1 tonnes in 1990 to 12.2 tonnes in 2017. For high-income countries it's approximately 27 tonnes per person, upper middle-income

countries 17 tonnes per person and low-income countries 2 tonnes per person. The material footprint of high-income countries is greater than their domestic material consumption, on a per-capita basis. High-income countries rely on 9.8 tonnes of primary materials extracted elsewhere in the world.

We believe DMC will be an increasingly important measure in sourcing sustainably and based on regional usage in Asia, Europe, North America and Latin America, approximately 85% of the volume of raw materials we consume are sourced locally, within the region.

* The Sustainable Development Goals Report 2019

Plant Impact: more blueberries, less waste, more grower income

Our Plant Impact technologies use biostimulant chemistry to improve the quality and yield of field and horticultural crops globally. As well as helping to improve food security, these products support an increase in grower incomes and contribute to a reduction in food loss and waste.

As an example, our InCaTM foliar spray, based on patented CaTTM biostimulant technology, is significantly increasing the marketable yield of blueberries for growers in Chile. This safe and easy-to-use technology improves the mobility of calcium within the plant, which helps to increase crop and storage quality. In trials led by independent distributor, Hortifeeds International, after 30 days of sea and road transport from Chile to the UK, on average, the blueberry shipments of fruit treated with InCa had 42% less softened berries than a shipment grown without such treatment (softened berries are rejected as they are unacceptable for retail). The calcium content of the treated blueberries was up to 19% higher and it is estimated that their shelf-life was extended by more than

four days. As Chilean growers are only paid for fruit that is saleable, this improvement makes a significant difference to their income, whilst reducing food waste.

According to the Food and Agricultural Organization of the United Nations, around 45% of all fruit and vegetables are lost or wasted between harvest and consumption. We see our biostimulant chemistry as a key tool to help growers and the food supply chain to reduce this shocking statistic.

Incotec Kedah: improving rice yields in Malaysia

In 2019 we opened a seed enhancement facility in the Kedah province of Malaysia to treat rice seeds with our new PaddyRise™ technology. In Malaysia, imports of rice are 25% higher than the amount the country can produce, meaning fluctuations in price can greatly affect food security.

We have demonstrated that PaddyRise can improve the yield by up to 25%. By increasing the yield of rice, the land area required to grow a tonne of crop is lower, effectively leading to a 'land saving'. This land saving has an associated carbon and water cost. For every tonne of seeds treated, there is the potential benefit to save up to eight tonnes of CO2 e and 20,000m3 of water.

Prior to opening the site, a Sustainability Impact Assessment (SIA) was carried out. In this assessment the opportunities for sustainability and their impact on each of the SDGs were established. There were four SDGs that the project was found to have the greatest impact towards. These include SDG 2, Zero Hunger, SDG 6, Clean Water, SDG 12, Responsible Consumption and Production and SDG 15, Life on Land. The increase in crop yields mean there is more food available, which is especially important in the region where the quality of seeds is low and there is high dependence on the rice crop. Previously, farmers had come into direct contact with the crop protection products during labour intensive treatment of the rice. Coating the seeds minimises the exposure of the farmers to chemicals and reduces pesticide run off into watercourses.

The main findings of our SIA were that the project is inherently sustainable. By opening the facility and providing the seed treatment we are enabling farmers to increase their yields and reduce pesticide spraying, which has a positive impact on the lives of the farmers as well as the environment.

Above: pictures showing a field treated with Incotec's PaddyRise product at the Kedah facility (left), and without (right).

Our Land Positive target means we will save more land than we use by increasing agricultural land use efficiency, protecting biodiversity and improving food security by sourcing sustainably.

To help us achieve this we have calculated our land use footprint attached to the major crops we source. This has been achieved through detailed and expert knowledge of our supply chains gained through engagement with our suppliers, ensuring that none are associated with deforestation or in conflict with food security. Protection of biodiversity, soil health and water consumption are also key measures for sustainably sourcing our feedstocks.

Organic bio-based raw materials

By 2030, over 75% of our organic raw materials by weight will be bio-based. These organic bio-based raw materials deliver a lower carbon footprint. We have already calculated that during 2019, 230,000 tonnes of CO2 was sequestered during the growth of one of our key bio-based raw materials, as verified by Carbon Smart. In 2019, 63.3% of our organic raw materials were biobased, already a leading position compared to our peer group, and the rest of the chemical industry, who are primarily using fossil-based raw materials.

Building on our unique position compared with our peer group, our 2030 bio-based raw material target is three times the target the European Chemical industry has set*, as we continue to lead the transition away from organic fossil/petrochemical feedstocks.

Sustainable palm oil

Our preference is in using bio-based feedstocks that deliver a lower carbon footprint than fossil-based alternatives. These natural feedstocks are sourced from crops that are well established and widely grown. However, the potential environmental issues of deforestation and loss of biodiversity surrounding palm oil production make end-to-end engagement in supply chains vital to ensure transparency and sustainable practices throughout. RSPO-certified palm is recognised to deliver a 35% lower global warming impact than non-certified.**

We fully support the RSPO, and all our relevant manufacturing sites processing over 99% of our global palm derivative volumes are RSPO Supply Chain Certified. In 2019 we also became founder members of the Action for Sustainable Derivatives (ASD).

* Published by Dechema, BTG, E4Tech, Nova Institute for Ecology & Innovation

People Positive

We will apply our innovation to increase our positive impact on society. We are improving the lives of our own employees and people around the world by developing ingredients to improve health and wellbeing as well as encouraging and promoting diversity.

Health & Wellbeing

People Positive by 2030

Objectives Target Next steps and definitions SDGs
Health & Wellbeing:
We will use our smart
science to promote healthy
lives and wellbeing through
the development and
application of our
ingredients and
technologies.
• By 2030, we will contribute
to the successful
development and
commercialisation of 25% of
WHO listed pipeline vaccines
• By 2030, we will protect
at least 60 million people
annually from potentially
developing skin cancer
from harmful UV rays,
through the use of our
sun care ingredients
• The WHO lists 24 diseases for which vaccines are
in the pipeline. Those specifically referenced in SDG
target 3.3, are HIV-1, malaria, and tuberculosis. Part
of Life Sciences, our vaccine adjuvant business will
help us deliver on this target (p30)
• Target 3.4 of SDG 3, Good Health and Wellbeing,
references cancer as part of reducing premature
mortality from noncommunicable diseases. We are
developing a roadmap for our sun care business to
ensure we meet our challenging target (p29)
Gender Balance:
We will achieve gender
balance in our business by
focusing on recruitment
and development
opportunities to increase
the number of women in
decision-making positions.
• By 2030, we will achieve
gender balance across
the leadership roles in
our organisation
• We are rolling out gender balanced shortlisting
recruitment across Croda, with a target of having
80% of shortlists gender balanced by 2023 (p30)
Improving More Lives:
We will promote our
smart science and help
improve lives using our
technologies within our
local communities,
where our science can
make a positive difference.
We aim to create STEM
educational opportunities
and provide basic
necessities through the
use and application
of our ingredients.
• We will establish and fund
a Croda Foundation to
help improve more lives
in our local communities,
supported by our
technologies
• We will establish a Croda Foundation during 2020
• As part of this, we will also establish a full
funding plan

Sun care in Togo

We are delighted to be part of a collaborative project based in Togo, where we donate our Solaveil inorganic UV filters to the National Association of Albinos for use in local production of sunscreens.

For Africans living with albinism, sun protection is paramount for preventing skin lesions, the most serious being skin cancer. Togo is a developing country with around 1,500 residents suffering from albinism.

ANAT (Association Nationale des Albinos du Togo) is the main organisation in Togo for people with albinism, and is run by people with albinism. In order to contribute to the improvement of the living conditions of people with albinism in Togo, ANAT has implemented the following activities:

  • Dermatology consultation campaign in two regions in Togo
  • Local production of sunscreen
  • Awareness campaign for people with albinism and their families.

By working alongside a consultant, our technical expertise has been key to developing a formulation for ANAT's sunscreen project.

We will continue to work with ANAT on their important sun protection project, contributing to the health and wellbeing of this community in Togo.

References: https://anattogo.org/

https://african-albinos.org/ons-werk/albinisme-in-togo/

"The Croda Personal Care team prides itself on our passion to understand and protect the skin from harm. Our innovation aims to not only provide the best ingredients to shield us from the sun's harmful rays, but also increase consumer awareness that effective solar protection brings significant health benefits."

Simon Bennett

Sales Director Personal Care, Eastern Europe, Middle East and Africa

Every day, our smart science is improving lives through improved health and wellbeing. As manufacturers of the widest range of ingredients for the Personal Care industry, most personal care products around the world contain our ingredients. It is important not to underestimate the contribution to health and wellbeing provided by skin care and hair care products. Skin care is often a daily routine and can include moisturising, nutrition, sun protection, use of emollients on skin that is either too dry or too moist, prevention of dermatitis and prevention of skin injuries. Our ingredients have a positive impact on health and wellbeing, for example:

  • Our lanolins are used in the major brands of nappy cream worldwide, providing 700 million applications each year
  • Our surfactants provide the necessary purity and mildness in over 270 million bottles of baby shampoos produced each year, delivering up to seven billion applications
  • Every year, we manufacture 500 million daily dosage units of EPA and DHA Omega 3 fish oil concentrates, helping to support good health across life stages and targeted across many health conditions.

In order to increase our positive impact on SDG 3, Good Health and Wellbeing, we have a 2030 objective to promote healthy lives and wellbeing through application of our ingredients and technologies. This will focus on prevention of skin cancer through our sun care business, and prevention of communicable diseases through our vaccine adjuvants.

When assessing our contributions to SDG 3, and how we can increase our positive impact by 2030, we have focused on SDG target 3.3, ending epidemics of communicable diseases such as AIDS and malaria. We will develop adjuvants to be included in 25% of the WHO listed pipeline vaccines to tackle these diseases. We are also focusing on SDG target 3.4, reducing premature mortality from noncommunicable diseases. Here our biggest impact is in the production of sun care filters, to help prevent skin cancer for millions of people every year. By 2030, we want to improve 60 million lives annually through improved health and wellbeing due to protection from skin cancer.

Highlights

2bn equivalent doses of our vaccine adjuvants sold in 2019, increasing efficacy of the drug formulations

44m

lives improved through sales of our sun care filters in 2019

5,883 1% Club hours volunteered

by our employees in 2019

31.6% of 1% Club hours spent on STEM activities

As a business with innovation at its heart, diversity of thought and ideas is critical to our long-term success. We have, therefore, set stretching targets to double the number of women in leadership positions by the end of 2025. To help us achieve this target we are working to achieve balanced candidate shortlists for all internal and external recruitment.

In 2019 we began to measure and report the gender balance of shortlists in recruitment for the first time. This has encouraged us to think more carefully about how we advertise roles and select candidates; we recently changed our approach to how we advertise production roles in the UK to successfully attract more women to apply. In addition, we have included elements of diversity and unconscious bias training in our corporate training programmes. Through these actions, we are already seeing an improvement in our gender balance and are confident that we will be able to meet our target of having 80% of shortlists gender balanced across all roles by 2023.

2018 saw us establish a global Diversity and Inclusion (D&I) Committee whose remit is to be a conduit both from and to senior leaders within the business on a range of D&I issues. During 2019, the Committee has reviewed and recommended several global D&I related training programmes, facilitated listening groups within their locations, as well as developing material for publication on our intranet.

We have also worked to develop our female talent through bespoke development plans and training programmes for women. This has helped them to realise their own authentic leadership style and to develop specific areas of focus to encourage them to aspire to the next organisational level.

We are committed to supporting and engaging with the communities in which we operate. In 2019 our employees donated 5,883 hours of 1% Club time, volunteering within their local communities, with 31.6% of this spent on STEM activities, encouraging the next generation of scientists.

We feel that to maximise our contribution to the SDGs we can do more, and have set ourselves the target of establishing and funding a Croda Foundation, to act as a philanthropic enterprise. The Foundation will be set up as an independent charitable trust, based in the UK but with a global reach, run

and administered by an independent Board of Trustees. The Foundation will be solely funded by Croda and have a small number of dedicated employees.

In 2019, a group of our future business leaders were tasked with defining what our Croda Foundation will look like and clarifying the project selection criteria. This work is still ongoing, but we know that the projects funded must improve lives within our local communities, where our science can make a positive difference.

Gender Balance

Improving More Lives

Biosector

At the end of 2018 we acquired Biosector, a leading adjuvant specialist for vaccines. Adjuvants are critical components of vaccines enabling a higher efficacy and improved safety profile while potentially reducing the antigen concentration.

This acquisition is fully aligned with our Purpose of using Smart Science to Improve LivesTM by advancing disease prevention. It is estimated that, each year, our adjuvant facility in Denmark supplies ingredients that are used in over two billion vaccines globally. We have acquired a strong pipeline of innovative, next generation vaccine adjuvants, that will be beneficial to the pharmaceutical industry in tackling more challenging pathogens.

Through partnering with our customers we will be able to positively contribute to SDG 3, Good Health and Wellbeing, aimed at the successful development and commercialisation of many of the World Health Organisation (WHO) listed

pipeline vaccines, including those targeting HIV-1, malaria, and tuberculosis. As an example, this year we have introduced QS-21, an adjuvant for use in human vaccines. This is a purified and potent plant extract included in projects

to prevent malaria.

Gouda solar panels

Our manufacturing site in Gouda, the Netherlands, has partnered with Goudse Panelen, an energy co-operative that develop solar roof projects to deliver renewable electricity benefits to the local community. As part of this project, and our commitment to our local community, we have provided roof space, free of charge, on which 670 solar panels have been installed, these will generate around 188MWh of electricity per year.

These panels can be 'bought' by local residents, who then receive a reduction in their energy bill related to the number of panels they have. The scheme is particularly attractive for those living in rented accommodation or apartments, without available roof space. We are very proud to be involved in developing a sustainable local community and hope to increase the number of solar panels installed in the future.

1% Club community volunteering

Our 1% Club enables employees to give 1% of their work time to volunteering within their local communities. 2019 saw a diverse range of community engagement through the 1% Club, including:

  • A team from Croda Canada cleaning up a pond close to their office at Marita Payne Park in Vaughan, Ontario
  • An employee from Croda Inc. helping at the North Texas Food Bank
  • A team from Croda Singapore taking part in the inaugural Earth Day Beach Clean-up event
  • Employees at Croda Germany volunteering at the Children's Summer Festival organised by 'Die Arche', an organisation who help underprivileged children and young people
  • Our Croda Middle East team preparing food for people staying at a local hostel over Ramadan.

Fundamentals

We will protect the health and safety of our people, contractors and communities in which we operate, thus giving priority to the areas of our business that give us our social licence to operate.

Fundamentals

Objectives Target Next steps and definitions SDGs
Health, Safety &
Wellbeing:
We will protect the health,
safety and wellbeing at
work of all of our people
and contractors.
• By 2030, we will achieve an
OSHA Total Recordable
Injury Rate in the top 10%
for the chemical industry
• By 2030, we will achieve a
30% increase in positive
responses to the wellbeing
areas in our Global
Employee Culture Survey
• We aim to be in the top 10% of chemical
manufacturers with over 1,000 employees
according to the OSHA Total Recordable Injury Rate
• We are finalising wellbeing plans for every Croda
location and will monitor progress through our
regular Global Employee Culture Surveys (p34)
Process Safety:
We will protect the health
and safety of all of our
people, contractors and
the communities in which
we operate.
• By 2030 we will have zero
significant process safety
incidents per year. We will
continue to investigate and
apply learnings from minor
incidents and near misses
• By 2023 we will conduct an
independent peer review of
our Process Risk Reviews
(PRR) for high hazard
processes
• Significant process safety incidents are those
reportable against the ICCA metric
• We will continue to monitor performance using our
own, internal, more stringent process safety metrics
to drive continual improvement (p35)
Environmental
Stewardship:
We will protect the natural
environment through the
responsible management
of our water consumption
and waste production.
• By 2025, we will eliminate
process waste to landfill
across our operations
• By 2030, we will reduce our
water use impact by 50%
from our 2018 level
• We will build on our significant success in recent
years to reduce our waste to landfill in order to meet
this target, while evaluating broader reduction
strategies for all waste types (p35)
• We are working to develop a water impact measure,
which will take into account the quantity of water
withdrawal as well as level of water stress at source;
water displacement effects and quality of discharged
water (p35)
Fair Income:
We will contribute to
sustainable and inclusive
economic growth by
ensuring that everyone
working at Croda sites
receives a fair income.
• By 2030, everyone
working at Croda locations,
including temporary and
permanent employees,
and all contractors will
receive a living wage
that is monitored and
reviewed annually
• We have set ourselves a target that all our
employees globally will be paid a living wage by
the end of 2022 (p36)
• We intend to set a similar target for our contractor
workforce as the next priority (p36)
Supplier Partnership:
We will ensure that all
of our key suppliers are
operating safely, ethically
and responsibly, and will
promote the equitable
sharing of benefits
within the supply chain.
• By 2030, we will ensure
that all key suppliers are
responding to EcoVadis
and engaging with us to
improve practices
Knowledge
Management:
We will manage our
intellectual capital,
ensuring employees
acquire the knowledge
and skills needed to
promote the sustainable
development of our
business and promote
lifelong learning
opportunities for all.
• By 2025, 100% of our
employees will receive a
minimum of one week's
training per year
Quality Assurance:
We will maximise our
resource efficiency and
minimise all types of
waste energy, water
and materials across
our operations.
• By 2030 we will achieve
a 99.5% Right First Time
(RFT) rate
Product Stewardship:
We will take a leadership
role in life cycle
assessment of our
ingredients and their
impact on the life cycle of
our customers' products.
This will help the markets
in which we operate move
towards more circular
economies and reduce
consumer and employee
exposure to chemical
hazards.
• By 2030, we will have
conducted full life cycle
assessments for our top
100 ingredients
Responsible Business:
We will verify and maintain
our position as the most
sustainable supplier of
innovative ingredients
within our industry.
• By 2023, we will achieve
an EcoVadis score of
at least 85
• By 2030, we will
achieve 'outstanding'
CSR performance ratings
across all themes within
the EcoVadis assessment

standards (p39)

Highlights

0.55 TRIR achieved in 2019 27% reduction in waste to landfill since 2015 17.4% reduction in total water withdrawal since 2015

training hours completed by our employees in 2019

Safety is the most important aspect of our sustainability programme. Our 2020 target for Total Recordable Injury Rate (TRIR) was achieved a year ahead of our deadline, with most manufacturing sites operating without incurring a recordable injury throughout 2019. Our Mill Hall manufacturing site, in Pennsylvania, USA, achieved this for the first time since 1990, whilst many others also showed an underlying improvement. There were no recordable injuries in the Group in November and December, the first time that the milestone of two consecutive months injury free has been achieved. We will use this positive performance to launch our 2030 target, stretching our ambition and continuing to reduce our TRIR from within the top 25% in our industry into the top 10% by 2030.

Several of our sites introduced training programmes to address specific workplace hazards, such as the hazard presented by various forms of stored energy, and precautions to be taken when working with scaffolding. Our Gouda manufacturing site in the Netherlands introduced an e-learning system with over 100 safety related subjects, a system proven in other organisations to enhance retention of critical information whilst being interesting and easy to use by those receiving the training.

Manufacturing sites in the Group have had behavioural safety observation programmes in place for several years, with participation by all line managers and frontline supervisors. In addition, visiting managers are also encouraged to undertake behavioural safety tours during their time spent on site.

2019 saw our new standard for safety, health and environment related behaviours developed, with the assistance of a specialist consultancy, and is centred on the four themes of risk management, standards, involvement and communication. It specifies the behaviours expected of everyone throughout the organisation from the most junior to the most senior personnel and will be implemented during 2020.

In addition, the top 40 most senior managers in the Company worked with the leadership behaviours agreed as part of the Safety Leadership Improvement Programme (SLIP), with regular surveys and feedback to individuals on their performance in order to help achieve consistency of approach.

Wellbeing

The physical and mental wellbeing of our employees is important in maintaining the morale of everyone at Croda, and this is closely associated with improved and sustained productivity. More importantly, wellbeing is critical for us to maintain a safe working environment. We believe that wellbeing initiatives are best led locally and, therefore, require all locations to have an active wellbeing programme.

In 2019, we saw some innovative examples of wellbeing initiatives across the Group; these included making free fruit widely available, pilates and yoga classes, step challenges, keep fit classes, and moving to healthier menu choices in our employee restaurants.

In the UK, there was a focus on mental health, with a series of workshops run by the UK mental health charity 'Mind'. The workshops were attended by all employees, as well as specific training sessions for line managers, including the CEO and Executive Committee. In addition, the UK has trained several mental health first aiders who, at each of our UK sites, can provide support to our colleagues in times of need.

Also linked to wellbeing is a range of flexible working initiatives across all our global sites. We believe that employee wellbeing and the management of a work-life balance are closely linked, therefore, wherever possible, we are increasing and improving opportunities for employees to work flexibly. This includes initiatives such as flexible hours, part time working, job shares, and opportunities to work from home.

Looking forward, we are asking all our sites to continue to think about wellbeing and provide innovative and useful programmes in 2020 and beyond. We intend to repeat our Global Employee Culture Survey during 2020, the survey will include a range of questions about wellbeing, giving us a baseline to monitor improvements going forward towards 2030.

Health, Safety & Wellbeing

GRI Standard Numbers: 102-2, 403-1, 403-2

2019 was a good year for process safety in Croda with no incidents of significant severity. We were also pleased to see a threefold reduction in minor losses of containment against our demanding internal measurement threshold.

A week-long training course on process safety management was designed and delivered by specialists from the Group Safety, Health and Environment (SHE) team. It was based upon the guidance published by the Institution of Chemical Engineers Safety Centre on process safety competence, which has international recognition as industry best practice. It was attended by representatives of our site leadership teams from all seven sites in the Group that handle ethylene oxide and propylene oxide, the highest hazard materials we use. Attendees were from India, Singapore and North America as well as the UK and Europe. As a result of its success, we plan to extend the course to representatives from other sites during 2020.

Process Safety

Beyond carbon, we strive to minimise the environmental impact of our operations, with a particular focus on process waste to landfill and total water withdrawal.

Since our baseline year of 2015, we have made significant progress in both areas. Our process waste to landfill has reduced by 27%, with 10 of our 19 manufacturing sites sending zero process waste to landfill in 2019. We will continue to work to eliminate process waste to landfill and aim to achieve this by 2025.

Our water withdrawal has also reduced significantly, falling 17.4% since 2015. In 2019, our manufacturing site in Ditton, UK, reduced its water withdrawal by 58% by increasing the efficiency of its wastewater treatment plant.

Environmental Stewardship

We are proud of our achievements across the Group in reducing total water withdrawal. However, as we develop a new water target for 2030 we want to focus more on the impact of our water use. Very few of our products contain water, most of the water we withdraw is simply borrowed and used on site as process water before being discharged. We operate predominantly in locations where water scarcity is not an issue. Therefore, we are working to develop a measure that looks at the quality and temperature of discharged water, any location difference between abstraction and discharge point, as well as quantity extracted. This will give us a better understanding of the impact of our water use and will enable us to minimise our environmental impact associated with water.

Several sites in the Group established dedicated improvement teams to investigate and reduce the number of process safety incidents. Due to the low number of significant incidents, the teams investigated minor or zero loss events to ensure that root causes were identified, and actions taken to prevent a potentially more serious event from occurring in the future.

The Group SHE audit programme continued in 2019, with six manufacturing sites audited by Group SHE specialists as part of a three-year cycle. The current series of audits focuses explicitly on topics directly relating to the management of process safety, including safety in design, in addition to general SHE management topics such as management of contractors and the safe control of work activities.

Free fruit was available to employees at Sederma as part of their wellbeing days

Efficient manufacturing means very low levels of rejects which in turn means that resources are consumed responsibly and not wasted. Efficiency is measured by our ability to make products to the right quality first time every time, our Right First Time (RFT) rate. Whilst we consider our Group average RFT rate to be at a sector leading level, internal benchmarking suggests we can do better and doing so will help achieve our other targets such as reductions in GHG emissions and water use. Driven by SDG 12, Responsible Consumption and Production, we are therefore setting an ambitious target to improve our Group average RFT to 99.5% by 2030.

Quality Assurance

High quality, high-purity excipients

Excipients are the inactive components in medicines and are critical to their effectiveness. Without them the active ingredients that are responsible for the therapeutic benefits could not be delivered to the patient. Excipients have to meet well defined standards of quality so that they are safe to be used in medicines. Our extensive range of excipients are supplied to customers around the world and can be found in many types of medicines.

Another critical role for excipients is to help prevent the degradation of the active ingredient, which can have a significant impact on the efficacy of the medicine. Our standard grade excipients perform acceptably, but our high-purity technology has the ability to purify our

excipients to unsurpassed levels whilst remaining fully compliant with global standards. When using high-purity excipients, interactions with the active ingredient are minimised leading to an improved stability profile for the medicine. With better shelf life the medicine can be made safely available to patients for longer periods of time, thereby minimising waste through unnecessary disposal of aged medicines.

Our quality assurance systems now apply across our manufacturing and non-manufacturing sites. All major locations globally are now certified to ISO 9001, the global quality assurance standard. Our objective is always to deliver a consistent and reliable quality. Learning from our mistakes is central to ensuring these are not repeated. Investigations drive learning at three levels, operational, supervisory and within management ensuring that root causes are identified and remedied. Our global quality assurance network ensures this learning is applied across all our sites.

In 2018, we were very proud to become a UK living wage employer. This means that all our UK employees receive a wage that has been independently verified to be of a sufficient level to provide an income to cover the necessities of life. Being a living wage employer also means that we ensure all our regularly employed contractors are paid at this level and we are working on plans to ensure contractors that work on an ad-hoc basis are also paid at least the living wage.

Our Executive Committee felt strongly that it was not enough to do this only in the UK and, as a result, we have set ourselves a target that all our employees globally will be paid a living wage by the end of 2022.

The challenge with this objective will be to understand, by location, what a 'living wage' is. We are fortunate in the UK to have the Living Wage Foundation, which does the necessary research to set the amount for us, however, similar organisations are not available in all countries across the world.

During 2019 we worked with PwC to help us start to establish what would constitute a living wage at each of our locations, particularly with a focus on China and India in the first instance. We intend to expand this work globally to apply a consistent methodology to ensure that all our employees receive a fair income. We hope to complete this work by the end of 2020 so that any necessary increases to salaries can be made in time for us to reach the 2022 target.

We employ a large number of highly skilled engineers, scientists and production operators, so do not believe we will need to take significant action on salaries, but we want to ensure that in making this commitment we can explain our methodology. Beyond 2022, we intend to set a similar target for our contractor workforce as the next priority.

Fair Income

Effective supplier engagement is hugely important for the success of our business. In order to ensure that our key suppliers are operating safely, ethically and responsibly, in 2018 we began working with EcoVadis and requested that key suppliers complete their comprehensive questionnaire. The evidence-based assessment provides our suppliers with a corrective action plan to ensure continual improvement and increased transparency within our supply chains. We have ranked our suppliers in terms of geography and industry, prioritising the highest risk suppliers with potential for exposure to modern slavery, and this work will continue into 2020 and beyond. At the end of 2019, 96 suppliers had responded to our request and had submitted their EcoVadis questionnaire, a 54% response rate.

Supplier Partnership

As a business that relies on being innovative for its success, our intellectual capital and ability to retain knowledge within the Company is vital. We, therefore, place a great emphasis on providing training to everyone in the business to ensure that they can do their job as effectively as possible, but also to ensure that knowledge is maintained and transferred where necessary. We see the benefit of training in creating a more engaging and inclusive environment, promoting opportunities for lifelong learning.

All our employees receive significant on-the-job training, which is supplemented by a range of locally provided technical and managerial training. In addition, we run a suite of management and leadership development programmes that are delivered regionally but with a globally built curriculum. For our most senior leadership programmes, we've partnered with Ashridge Hult Business School to ensure that our leaders are receiving the most up-to-date and relevant development.

In addition, through our new MyCroda HR system, we have been able to significantly increase the number of online training programmes we offer, which are freely available to all our colleagues on a global basis, with many of the programmes available in local languages. It is our intention, through 2020, to further increase this catalogue of training programmes. The other benefit of our MyCroda system is that we can more effectively record training however it is delivered, for example, in a classroom, online, or on-the-job. This system is helping us to ensure that we meet our objective that everyone in Croda dedicates one week of their year to training and learning.

Knowledge Management

Throughout the year we received many awards both at the corporate level and recognising our innovation. The timeline below highlights these awards. In January, we were awarded EcoVadis Gold Status for the fifth time, confirming our place in the top 1% of all chemical companies assessed by EcoVadis and ranking as 'outstanding' in labour and human rights, with an overall score of 77. EcoVadis remains an important benchmark for an increasing number of customers and we use the assessment as a means of constant improvement. By 2030 we target an Outstanding rating across all four assessment areas, and target an overall score of 85 or more.

Effective Product Stewardship is about ensuring that all products marketed and sold are safe for their intended uses throughout their full life cycle and can be manufactured and used without adverse effects on human health or the environment. It involves cooperation throughout the supply chain, from producers to final consumers.

Product Stewardship principles are increasingly becoming enshrined within both chemical and end use legislation across the globe. The map to the right shows the current reach of chemical and cosmetic legislation as an example.

We are actively engaged within trade associations and through meetings with government bodies working to shape the legislation and its effective implementation.

Product Stewardship Responsible Business

Discontinuing APEs

Alkyl phenols and their ethoxylates are widely recognised to cause endocrine disrupting effects and have the potential for adverse effects on health and the environment. Although their use has been heavily restricted in Europe for many years this has not been the case in other regions. These chemistries are not in line with our sustainability goals and, as a responsible supplier, we discontinued manufacture and supply of alkyl phenol ethoxylate (APE) based products globally during 2019. At the same time, we engaged with our customers to work on sustainable alternatives.

Legislation controlling the use of chemicals used as cosmetic ingredients

Leadership in Product Stewardship means going beyond the minimum requirements for compliance. We build and act on the knowledge we have learnt through complying with regulatory programmes so far. We will take a leadership role in the life cycle assessment of our ingredients and their impact on the life cycle of our customers' products. Helping the markets in which we operate move towards more circular economies and reducing consumer and employee exposure to chemical hazards. By 2030, we will have conducted full life cycle assessments for our top 100 ingredients.

Awards and recognition during 2019

2019 performance

part of our 2030 Commitment.

Target Maturity Status 2019 Progress Summary Target Maturity Status 2019 Progress Summary
Climate Action Product Stewardship
Reduce total Group energy
intensity by 5% from
2015 baseline
2020 We achieved this target a year early, with a 13% reduction in energy
intensity at the end of 2019 compared to 2015. Energy intensity is
calculated by dividing total energy consumption by 'value added'
(operating profit before depreciation and employee costs)
Only supply RSPO-certified
palm oil ingredients subject
to the feasibility of the
supply chain.
Generate 27% of the Group's
total energy requirements
from non-fossil fuel sources.
2020 This was a challenging target for us. In 2019, 22.7% of our energy was
from non-fossil sources which, for the first time, was externally verified by
Carbon Smart. While we missed our five year headline target, significant
progress was made during the period transitioning our indirect scope 2
emissions, with a 67% increase in the absolute amount of non-fossil
based scope 2 energy between 2015 and 2019, now representing >70%
of our indirect energy consumption
Work with a third party
independent organisation
to increase traceability of
our palm derived raw materials
ensuring progression towards
zero deforestation in our palm
oil supply chains.
Positive Commitment. (p26)
and responsible sourcing. (p26)
Reduce total Group scope
1 and 2 carbon intensity by
10% from 2015 baseline.
2020 We achieved this target a year early, with a 28.5% reduction in scope 1
and 2 GHG emissions intensity at the end of 2019 compared with 2015,
highlighting our ability to decouple growth from our impact on the
environment. (p22)
Environmental Stewardship Our People
Reduce total Group VOC
emissions by 10% from
2015 baseline.
2020 We have achieved this target a year early, with a 13.7% reduction in VOC
emissions since our 2015 baseline. Our Group VOC emissions are very
small, and whilst we will continue to monitor them we will not have a 2030
target focusing specifically on VOCs. Instead these will form part of our
overall GHG emissions reduction target
Ensure that all employees
have a formal annual appraisal.
Reduce total Group water
withdrawal by 10% from
2015 baseline.
2020 Since 2015, our total water withdrawal has reduced by 17.4%, due to
water saving initiatives across our manufacturing sites. We have a new
2030 target to reduce the impact of our water use by 50%, understanding
that the impact is very dependent on geographical location. (p35)
Reduce Group waste to landfill
by 10% from 2015 baseline.
2020 We have made great progress in this area, far exceeding our 2020 target,
with a 27% reduction in waste to landfill since 2015. We will continue to
stretch ourselves and have set a 2025 target to eliminate all process
waste to landfill. (p35)
Process Safety
Conduct an independent
review of our Process Risk
Reviews (PRR) for high
2023 As part of our commitment to the fundamental aspects of our business
ensuring independent review of our PRRs will continue. We have
set ourselves a new target of completion in 2023 in order to avoid
hazard processes. reassessing some PRRs before they had reached their five year
interval for resubmission
2030 Targets
Health, Safety & Wellbeing During 2019 we worked with the
Cambridge Institute of Sustainability
Our Commitment is to become
Climate, Land and People Positive by
Achieve a sustained OSHA
Total Recordable Injury Rate
(TRIR) in the top quartile of
chemical manufacturing
companies with more
than 1,000 employees.
2020 We have achieved this target a year early, with a TRIR rate of 0.55 at end
2019. We are setting an even more ambitious target for 2030, and plan
to move from a TRIR in the top 25% of the chemical industry, to the
top 10%. Benchmarking is required during 2020 before we can set
an absolute rate
to. Leadership (CISL) to develop and
2030. To enable us to achieve this, we
finalise our sustainability strategy
have developed stretching targets that
to 2030. This new strategy will help
will help us deliver on this ambitious
us focus on the SDGs that we believe
commitment. As part of this focus,
we can make the biggest difference
we continued to progress our current
sustainability targets during 2019, their
progress is noted in the Performance
table above, and from 2020 any
outstanding targets will become

Met Not met Ongoing New

2018 Palm has been a focus for us for the last eight years and we fully expect to complete the transformation to 100% RSPO-Certified Supply Chains in 2020. Beyond this, we have calculated our land use footprint attached to the major crops we source and working with key suppliers we shall apply the same rigour as we have to palm derivatives. This will include primary yield data, carbon footprint calculations and certification standards where possible. This will continue to be a focus for us as part of our new Land Positive Commitment. (p26)

2020 As a founder member of Action for Sustainable Derivatives, which launched in 2019, we have strongly encouraged other companies to join the coalition in order to harmonise requirements on transparency and risk monitoring in order to better support commitment to deforestation-free and responsible sourcing. (p26)

2019 94% of all employees received a formal appraisal in 2019. We will continue to monitor this KPI annually and our intention is for all employees to receive a formal annual appraisal. Our new online platform MyCroda has been successfully rolled out to assist this process.

Global Reporting Initiative

Our 2019 report is in accordance with the GRI standards: Core for the period 1 January 2019 to 31 December 2019. Throughout this report, look for the green reference icons as shown below, which indicate where information against our chosen GRI disclosures can be found.

Read our full 2019 GRI report online at www.croda.com/GRI

Material Area Performance Summary

Report abbreviations

£m Million pounds sterling MW Megawatt
® Registered trademark MWh Megawatt hour
AGM Annual General Meeting NGO Non Governmental Organisation
AIDS Acquired Immune Deficiency Syndrome NPP New and Protected Products
ANAT Association Nationale des Albinos du Togo Organic Carbon containing from renewable and/or
fossil sources
APE
ASD
Alkyl phenol ethoxylates
Action for Sustainable Derivatives
OSHA Occupational Safety and Health
Administration
BSR Business for Social Responsibility
Bio-based Carbon containing from renewable, Plc Public Limited Company
organic non-fossil sources PRR Process Risk Review
CDP Formerly 'Carbon Disclosure Project' PwC PricewaterhouseCoopers
CEO Chief Executive Officer R&D Research and Development
CIA Chemical Industries Association RFT Right First Time
CISL Cambridge Institute for Sustainability RSPO Roundtable on Sustainable Palm Oil
Leadership SBT Science Based Target
CO2 Carbon Dioxide SDG United Nations Sustainable Development
CO2e Carbon Dioxide Equivalent Goal
CSR Corporate Social Responsibility Sedex Supplier Ethical Data Exchange
DEFRA Department for Environment, Food and SHE Safety, Health and Environment
Rural Affairs SIA Sustainability Impact Assessment
DHA Docosahexaenoic Acid SLIP Safety Leadership Improvement
Programme
DMC Domestic Material Consumption SME Small and Medium-sized Enterprise
D&I Diversity & Inclusion Science, Technology, Engineering and
ECO Environmentally Conscious Option
Range of bio-based products
STEM Mathematics
EEMEA Eastern Europe, Middle East and Africa Te Tonne
EPA Eicosapentaenoic Acid TeCO2
e
Tonnes Carbon Dioxide Equivalent
ESG Environmental, Social and Corporate TM Trademark
Governance TRIR Total Recordable Injury Rate
GHG Greenhouse Gas UK United Kingdom
GRI Global Reporting Initiative UN United Nations
HR Human Resources USA United States of America
ICCA International Congress and Convention
Association
USDA United States Department of Agriculture
ICIS Independent Commodity Intelligence UV Ultra Violet
Services VOC
Volatile Organic Compound
ICP Internal Carbon Pricing VP Vice President
kg Kilogram WBCSD World Business Council for Sustainable
Development
KPI Key Performance Indicator WHO World Health Organisation
LCA Life Cycle Assessment WRI World Resources Institute
MNC Multinational Corporation WWF World Wide Fund for Nature

Cautionary Statement

The information in this publication is believed to be accurate at the date of its publication and is given in good faith but no representation or warranty as to its completeness or accuracy is made. Suggestions in this publication are merely opinions. Some statements and in particular forward-looking statements, by their nature, involve risks and uncertainties because they relate to events and depend on circumstances that will or may occur in the future and actual results may differ from those expressed in such statements as they depend on a variety of factors outside the control of Croda International Plc. No part of this publication should be treated as an invitation or inducement to invest in the shares of Croda International Plc and should not be relied upon when making investment decisions.

Designed and produced by Black Sun Plc (London) www.blacksunplc.com This Report is printed on UPM Fine Offset which has been independently certified according to the rules of the Forest Stewardship Council® (FSC). Printed in the UK by Pureprint, a CarbonNeutral® company. Both manufacturing paper mill and the printer are registered to the Environmental Management System ISO 14001:2004 and are Forest Stewardship Council® (FSC) chain-of-custody certified.

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