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SAP SE

Investor Presentation Dec 14, 2009

365_ip_2009-12-14_763e34d5-f6e6-494e-8d0c-82f9513a1623.pdf

Investor Presentation

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November 2009

Safe HarborStatement

Any statements contained in this document that are not historical facts are forwardlooking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on these forwardlooking statements, which speak only as of their dates.

Agenda

  • 2.Customer Segmentation, Growth Opportunities and Market
    1. Focus Areas
  • Large Enterprise Segment
    • Timeless Software
    • SAP Business Suite 7
    • SAP BusinessObjects Explorer
    • Premier Customer Network
    • Industry Penetration within Fortune 500 Companies
    • SAP's LE On-Demand and SaaS Product Offering
    • Sustainability at SAP

SME Segment

  • SAP's Mid-Market Product Portfolio
  • SAP Business ByDesign
  • SAP Enterprise Support Overview
  • 4.Summary

Appendix - Q3 & 9M 2009 Financials

The World's Leading Provider of Business Application Software

Undisputed market leader with >92,000 customers in 120 countries –the largest customer base in enterprise applications

  • A solid track record of growth and return to investors
  • Strong sales opportunity into installed base – business with existing customers accounts for ~80% of order entry
  • Steadily increasing share of recurring revenues
  • Recognized global brand (27th most valuable in the world according to BusinessWeek)
  • Deepest industry knowledge with more than 25 industry solutions available
  • Strong focus on ecosystem to foster coinnovation
  • Leading product and technology innovation with ~15,000 developers

Strike the Right Balance Between Profitability and Innovation

  • Focus on profitability
  • SAP takes measures to adapt to the economic environment and ensure its long-term competitiveness
  • Tight cost control on all variable expenses and capital expenditures
  • Outstanding margin performance over the past four quarters
  • Innovation is the foundation for future growth
  • Strong maintenance business with high recurring revenue stream and excellent cash flow provides SAP the ability to innovate uninterrupted

* From restructuring charges All figures Non-GAAP

Current Market EnvironmentSAP's Execution in a Tough Spending Environment

  • While the environment has stabilized, SAP is still up against some difficult challenges created by the global economic recession
  • Customers are continuing to buy SAP software, but the customer wants to consume the software quickly and in increments over multiple periods
  • This has lead to smaller deal sizes with lower average selling prices and more phased deals
  • SAP is driving more multi-year agreements with phased and subscription deals
  • SAP continues to see good progress in its move toward a higher volume model
  • Pipeline continues to build and SAP sees healthy pipelines in all regions

Agenda

1.Overview and Current Environment

2. Customer Segmentation, Growth Opportunities and Market

    1. Focus Areas
  • Large Enterprise Segment
    • Timeless Software
    • SAP Business Suite 7
    • SAP BusinessObjects Explorer
    • Premier Customer Network
    • Industry Penetration within Fortune 500 Companies
    • SAP's LE On-Demand and SaaS Product Offering
    • Sustainability at SAP

SME Segment

  • SAP's Mid-Market Product Portfolio
  • SAP Business ByDesign
  • SAP Enterprise Support Overview
  • 4.Summary

Appendix - Q3 & 9M 2009 Financials

SAP's Solutions Offerings The Right Offer for Each Customer Segment

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Growth beyond SAP's existing Business Suite – Opportunities to drive profitable top-line growth

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SAP is the Undisputed Market Leader in the Most Important Segment of the Software Stack

  • Customers do not like to be locked into one vendor for the entire stack
  • SAP has a clear focus on its core competency – business applications & analytics (SAP #1)
  • Business applications and analytics is by far the largest segment of the software stack
  • An ecosystem of partners innovates faster than any individual company
  • Product and sales synergies across categories are limited

Agenda

  • 1.Overview and Current Environment
  • 2.Customer Segmentation, Growth Opportunities and Market

3. Focus Areas

Large Enterprise Segment

  • Timeless Software
  • SAP Business Suite 7
  • SAP BusinessObjects Explorer
  • Premier Customer Network
  • Industry Penetration within Fortune 500 Companies
  • SAP's LE On-Demand and SaaS Product Offering
  • Sustainability at SAP
  • SME Segment
  • SAP's Mid-Market Product Portfolio
  • SAP Business ByDesign
  • SAP Enterprise Support Overview
  • 4.Summary

Appendix - Q3 & 9M 2009 Financials

Timeless Software –Innovation without Disruption

SAP Delivers on Past Commitments and Drives Innovation

SAP Business Suite 7 650+ Customers Live After 4 Months of General Availability

SAP Business Suite 7Best Practices, Own Practices, Best Insight…at Lower TCO

Solution Manager and Lifecycle Mgmt

For lower TCO and sustainable IT excellence

SAP BusinessObjects Explorer Revolutionizing Business Intelligence

SAP BusinessObjects Explorer…

  • Combines intuitive information search and exploration functionality with the high performance and scalability of SAP NetWeaver BW Accelerator
  • Offers immediate insights into vast amounts of data to enable users to explore business at the speed of thought and improve their ability to make sound, timely decisions.
  • Delivers powerful functionality that includes
  • Search across data fields and metadata
  • Intuitive exploration of data and charts
  • Automated relevancy and chart generation
  • High performance and scalability
  • As a result, all business users have easy access to all the information they need to make confident decisions based on up-to-date, reliable information

Unique Account Management for SAP's Largest Customers

Key highlights of SAP's Premier Customer Network

  • SAP is building strong, long-term, strategic partnerships with its Top 400 customers based on experience from the successful established GEA portfolio
  • Joint execution on a roadmap
    • Close collaboration with customers on enabling their business strategy through a longer term technology roadmap
  • Financial predictability for both, the customers and SAP
    • Long-term commitment that aligns software purchase and consumption with the value SAP delivers
    • Subscription-based contracts which help SAP to transition from quarterly deal focus to a more balanced financial performance
  • Offering customers choice in how they purchase the software –perpetual, subscription, phased deals

SAP has Steadily Increased its Account Coverage within the Fortune 500 Companies

Note: Public Services accounts are not considered in the Global 500 analysis Source: Fortune Magazine, Global 500 2007; SAP internal analysis

SAP's On-Demand Strategy Applications for all Customer Sizes On-Demand

Large Enterprises

  • On-premise and on-demand solutions will co-exist in customer environments ('hybrid' landscapes)
  • SAP offers a growing set of on-demand solutions for large enterprises (CRM, e-Sourcing, Carbon Impact, BI OnDemand, crystalreports.com)
  • Additional on-demand solutions will be fully integrated extensions of the SAP Business Suite

Small and Midsized Enterprises

  • Higher readiness to run entire business on-demand
  • SAP Business ByDesign SAP's full-suite ondemand solution for the midmarket
  • SAP BI OnDemand, crystalreports.com

Sustainability at SAP

Sustainability governance and leadership established

Clear targets set (Env., Social, Economic) Carbon footprint reduced by 7% (07-08) SAP runs SAP to manage performance World class Sustainability Report (17k visitors) Software leader in DJSI third time in a rowPlanet Finance partnership Clear Purpose employee engagement

Market leadership in EHS Clear Standards acquired More products in pipeline 30+ co-innovation customers Sustainability Map thought leadership Sustainability EcoHub with partners Green IT community launched Hopenhagen campaign Clear Enterprise positioning

Agenda

  • 1.Overview and Current Environment
  • 2.Customer Segmentation, Growth Opportunities and Market

3. Focus Areas

  • Large Enterprise Segment
  • Timeless Software
  • SAP Business Suite 7
  • SAP BusinessObjects Explorer
  • Premier Customer Network
  • Industry Penetration within Fortune 500 Companies
  • SAP's LE On-Demand and SaaS Product Offering
  • Sustainability at SAP

SME Segment

  • SAP's Mid-Market Product Portfolio
  • SAP Business ByDesign
  • SAP Enterprise Support Overview
  • 4.Summary

Appendix - Q3 & 9M 2009 Financials

  • Go live in 6~8 weeks
  • General business functionality
  • 550+ add-on solutions, many industry specific
  • Available in 20 languages and 40 country-specific versions

The best of SAP, delivered on-demand

For companies who need business software but don't want to support a large IT backbone

  • 100 to 500 employees
  • SaaS deployment
  • Monthly subscription
  • Go live in 4~8 weeks
  • General business functionality based on best practices
  • Available in the US, United Kingdom, Germany, France, China and India
  • More countries to follow

A comprehensive, integrated industry solution to power your business end-to-end

For midsize companies with industry needs that want a scalable foundation

  • 500~2,500 employees
  • On-premise deployment
  • Traditional licensing
  • Go live in 8~16 weeks
  • 660+ industry-specific solutions
  • Available in 50+ countries

NEW Fast-Start Program

  • Pre-tested, preinstalled solutions
  • Predictable project scope
  • Go live in 6~8 weeks

SAP is fully committed to SAP Business ByDesign

  • Feature Pack 2.0 became generally available in July 2009, a significant milestone that delivers increased business functionality
  • Positive customer feedback from around 100 charter clients
  • The next release will increase extensibility and flexibility while reducing operating costs
  • SAP will continue with it's controlled go-to-market approach in six countries in 2009 (US, Germany, UK, France, China, India)

Agenda

  • 1.Overview and Current Environment
  • 2.Customer Segmentation, Growth Opportunities and Market
    1. Focus Areas
  • Large Enterprise Segment
    • Timeless Software
    • SAP Business Suite 7
    • SAP BusinessObjects Explorer
    • Premier Customer Network
    • Industry Penetration within Fortune 500 Companies
    • SAP's LE On-Demand and SaaS Product Offering
    • Sustainability at SAP

SME Segment

  • SAP's Mid-Market Product Portfolio
  • SAP Business ByDesign

SAP Enterprise Support Overview

4.Summary

Appendix - Q3 & 9M 2009 Financials

SAP's Primary Support Offering: Enterprise Support Unparalleled Value for all Customers

  • SAP's ES offering is a significant step from reactive problem solving to proactive management and improvement of a customer's IT landscape, including end-toend solution operations for the entire application lifecycle.
  • SAP Enterprise Support…
  • Protects investments while stimulating innovation
  • Supports integrated application lifecycle management
  • Manages business continuity
  • Improves business value
  • Supports reduction of total cost of operations
  • SAP is the only vendor committed to meeting certain support KPI's

SAP and SUGEN KPI's

Value Drivers KPI's
Business
Continuity
Increase number of days
without outage
Reduce mean time to resolve
Reduce overall incidents
Business Process
Improvement
Number of emergency changes
Impact of change
Number of failed changes
Innovation&
Protection of
Investment
On current technology stack
Number of redundant custom
code/objects
Total cost of
Operations
CPU Utilization and "overall
power growth rate"
Storage Utilization and growth
rate
Run & Maintain work required
for deploying support packages
and enhancement packages

Agenda

  • 1.Overview and Current Environment
  • 2.Customer Segmentation, Growth Opportunities and Market
    1. Focus Areas
  • Large Enterprise Segment
    • Timeless Software
    • SAP Business Suite 7
    • SAP BusinessObjects Explorer
    • Premier Customer Network
    • Industry Penetration within Fortune 500 Companies
    • SAP's LE On-Demand and SaaS Product Offering
    • Sustainability at SAP

SME Segment

  • SAP's Mid-Market Product Portfolio
  • SAP Business ByDesign
  • SAP Enterprise Support Overview

4. Summary

Appendix - Q3 & 9M 2009 Financials

Summary

  • SAP is the clear market leader in the business applications industry
  • Strong growth opportunities supported by a sustainable, robust, long term business model
  • In the current environment SAP has carefully managed its cost base, putting a strong focus on earnings protection
  • SAP's medium-term operating margin aspiration of 35%
  • Using product innovation and targeted acquisitions, SAP expands into adjacent product areas and enhances product functionality where it can leverage its competitive advantages
  • SAP's market leadership and strong competitive position can enable the company to emerge from the downturn even stronger
  • SAP captures additional growth opportunities through
  • Strategic partnerships and co-innovation
  • A strong presence and clear commitment in the fast growth markets

Agenda

  • 1.Overview and Current Environment
  • 2.Customer Segmentation, Growth Opportunities and Market
    1. Focus Areas
  • Large Enterprise Segment
    • Timeless Software
    • SAP Business Suite 7
    • SAP BusinessObjects Explorer
    • Premier Customer Network
    • Industry Penetration within Fortune 500 Companies
    • SAP's LE On-Demand and SaaS Product Offering
    • Sustainability at SAP

SME Segment

  • SAP's Mid-Market Product Portfolio
  • SAP Business ByDesign
  • SAP Enterprise Support Overview
  • 4.Summary

Appendix - Q3 & 9M 2009 Financials

Key Figures Third Quarter 2009

* at constant currencies

© SAP Investor Relations, Q3 2009 Preliminary Results Release / Page 29

1) includes negative effect of 0.8pp from Q3 2009 restructuring charges of €21 million 2) includes negative effect of 0.01€ from Q3 2009 restructuring charges of €21 million

Key Figures Nine Months 2009

* at constant currencies

© SAP Investor Relations, Q3 2009 Preliminary Results Release / Page 30

1) includes negative effect of 2.5pp from 9M 2009 restructuring charges of €186 million 2) includes negative effect of 0.11€ from 9M 2009 restructuring charges of €186 million

Income Statement OverviewThird Quarter 2009 (U.S. GAAP and Non-GAAP)

U
S
G
A
A
P
N
G
o
n
-
A
A
P

i
l
l
i
l
t
h
i
t
t
d
m
o
n
s,
u
n
e
s
s
o
e
r
w
s
e
s
a
e
Q
3
2
0
0
9
Q
3
2
0
0
8
%
Q
3
2
0
0
9
Q
3
2
0
0
8
%
%

t
t
c
o
n
s
a
n
i
c
r
r
e
n
c
e
s
u
S
f
t
o
w
a
r
e
r
e
v
e
n
u
e
5
2
5
7
6
3
3
1
-
5
2
5
7
6
3
3
1
-
3
0
-
S
t
u
p
p
o
r
r
e
v
e
n
u
e
1,
3
3
3
1,
1
6
7
1
4
1,
3
3
3
1,
2
0
8
1
0
1
0
S
b
i
t
i
&
t
h
f
t
l.
u
s
c
r
p
o
n
o
e
r
s
o
w
r
e
s
e
r
v.
r
e
v.
.-
7
9
6
4
2
3
7
9
6
4
2
3
2
2
S
S
S
R
r
e
e
n
e
v
u
1,
9
3
7
1,
9
9
4
3
-
1,
9
3
7
2
0
3
5
,
5
-
5
-
C
l
t
i
o
n
s
u
n
g
r
e
v
e
n
u
e
4
8
4
6
1
7
2
2
-
4
8
4
6
1
7
2
2
-
2
2
-
T
i
i
r
a
n
n
g
r
e
e
n
e
v
u
6
0
1
0
5
4
3
-
6
0
1
0
5
4
3
-
4
3
-
O
t
h
i
e
r
s
e
r
v
c
e
r
e
v
e
n
u
e
2
0
2
6
2
3
-
2
0
2
6
2
3
-
2
3
-
P
f
i
l
&
h
i
t
r
o
e
s
s
o
n
a
o
e
r
s
e
r
v
c
e
s
r
e
v
e
n
u
e
5
6
4
7
4
8
5
2
-
5
6
4
7
4
8
5
2
-
5
2
-
O
h
t
e
r
r
e
v
e
n
u
e
7 1
9
6
3
-
7 1
9
6
3
-
6
3
-
T
l
t
o
a
r
e
v
e
n
u
e
5
2
0
8
,
2
7
6
1
,
9
-
5
2
0
8
,
2
8
0
2
,
1
0
-
1
0
-
O
i
t
p
e
r
a
n
g
e
p
e
n
s
e
s
x
1,
9
0
2
2
1
4
7
,
1
1
-
1,
8
3
4
2
0
7
1
,
1
1
-
1
2
-
I
f
i
i
i
t
t
n
c
o
m
e
r
o
m
c
o
n
n
n
g
o
p
e
r
a
o
n
s
u
4
3
6
4
1
0
6 4
8
8
4
9
7
2
-
/
N
A
B
i
E
P
S
f
i
i
(

)
t
a
s
c
r
o
m
c
o
n
n
u
n
g
o
p
0
3
7
0
3
5
6 0
4
1
0
4
1
0 N
/
A

Income Statement Overview Nine Months 2009 (U.S. GAAP and Non-GAAP)

S
G
G
U
A
A
P
N
A
A
P
o
n
-

i
l
l
i
l
t
h
i
t
t
d
m
o
n
s,
u
n
e
s
s
o
e
rw
s
e
s
a
e
9
M
2
0
0
9
9
M
2
0
0
8
%
9
M
2
0
0
9
9
M
2
0
0
8
%
%

t
t
c
o
n
s
a
n
i
c
u
r
r
e
n
c
e
s
S
f
t
o
w
a
r
e
r
e
v
e
n
u
e
1,
4
8
7
2
2
8
3
,
3
5
-
1,
4
8
7
2
2
8
3
,
3
5
-
3
5
-
S
t
u
p
p
o
r
r
e
v
e
n
u
e
3
9
2
2
,
3
3
2
4
,
1
8
3
9
3
3
,
3
4
6
4
,
1
4
1
2
S
b
i
i
&
h
f
l.
t
t
t
s
c
r
p
o
n
o
e
r
s
o
r
e
s
e
r
r
e
u
w
v.
v.
.-
2
2
3
1
8
4
2
1
2
2
3
1
8
4
2
1
1
7
S
S
S
R
r
e
v
e
n
u
e
5
6
3
2
,
5
7
9
1
,
3
-
5
6
4
3
,
5
9
3
1
,
5
-
6
-
C
l
t
i
o
n
s
u
n
g
r
e
v
e
n
u
e
1,
5
5
4
1,
8
3
2
1
5
-
1,
5
5
4
1,
8
3
2
1
5
-
1
7
-
T
i
i
r
a
n
n
g
r
e
e
n
e
v
u
2
0
2
3
2
3
3
7
-
2
0
2
3
2
3
3
7
-
3
8
-
O
t
h
i
e
r
s
e
r
v
c
e
r
e
v
e
n
u
e
6
7
7
7
1
3
-
6
7
7
7
1
3
-
1
4
-
P
f
i
l
&
h
i
t
r
o
e
s
s
o
n
a
o
e
r
s
e
r
v
c
e
s
r
e
v
e
n
u
e
1,
8
2
3
2
2
3
2
,
1
8
-
1,
8
2
3
2
2
3
2
,
1
8
-
2
0
-
O
h
t
e
r
r
e
v
e
n
u
e
2
7
5
6
5
2
-
2
7
5
6
5
2
-
5
4
-
T
l
t
o
a
r
e
e
n
e
v
u
7
4
8
2
,
8
0
7
9
,
7
-
7
4
9
3
,
8
2
1
9
,
9
-
1
0
-
O
i
t
p
e
r
a
n
g
e
x
p
e
n
s
e
s
5
8
9
6
,
5
6
1
3
,
9
-
5
5
6
9
,
6
2
8
8
,
9
-
1
1
-
f
i
i
i
I
t
t
n
c
o
m
e
r
o
m
c
o
n
n
n
g
o
p
e
r
a
o
n
s
u
1,
0
7
7
1,
0
6
8
1 1,
2
3
8
1,
3
3
9
8
-
/
N
A
S
f
(
)
B
i
E
P
i
i

t
a
s
c
r
o
m
c
o
n
n
n
g
o
p
u
0
9
1
0
9
0
1 1.
0
4
1.
1
2
7
-
/
N
A

Non-GAAP Revenue Breakdown by Region Third Quarter 2009

€ millions | yoy percent change | yoy percent constant currency change

Software and software-related service revenue by region** Total revenue by region**

Non-GAAP Revenue Breakdown by Region Nine Months 2009

€ millions | yoy percent change | yoy percent constant currency change

Software and software-related service revenue by region** Total revenue by region**

Margin Analysis Third Quarter 2009 (U.S. GAAP and Non-GAAP)

U
S
G
A
A
P
N
G
A
A
P
o
n
-
Q
3
Q
3
Q
3
Q
3

i
l
l
io
les
t
he
is
ta
te
d
m
ns
un
s
o
rw
e
s
,
2
0
0
9
2
0
0
8
%
2
0
0
9
2
0
0
8
%
S
S
S
R
r
e
e
n
e
v
u
1,
9
3
7
1,
9
9
4
3
-
1,
9
3
7
2
0
3
5
,
5
-
S
S
S
R
t
c
o
s
1
2
4
-
3
8
1
-
8 3
6
6
-
3
3
2
-
1
0
S
S
R
S
i
i
%
m
a
r
g
n
n
8.
7
7
8
0.
9
2
2
p
p
-
8
1.
1
8
3.
7
2
6
p
p
-
P
S
O
S
r
e
v
e
n
u
e
6
4
5
4
8
7
2
5
-
6
4
5
4
8
7
2
5
-
P
S
O
S
t
c
o
s
4
3
6
-
8
3
5
-
2
5
-
4
3
6
-
8
3
5
-
2
5
-
P
S
O
S
i
i
%
m
a
r
g
n
n
2
2.
7
2
2.
1
0.
6
p
p
2
2
7
2
2
1
0.
6
p
p
S
S
R
S
&
P
S
O
S
i
i
%
m
a
r
g
n
n
6
6.
1
6
4.
8
1.
3
p
p
6
7
9
6
7
1
0.
8
p
p
R
h
d
d
l
t
e
s
e
a
r
c
a
n
e
v
e
o
p
m
e
n
3
8
1
-
3
9
8
-
4
-
3
8
0
-
3
9
5
-
4
-
f
l
t
t
t
a
s
a
p
e
r
c
e
n
a
g
e
o
o
a
r
e
e
n
e
v
u
-
1
5.
2
1
4.
4
0.
8
p
p
1
5.
2
1
4.
1
1.
1
p
p
S
l
d
k
t
i
a
e
s
a
n
m
a
r
e
n
g
5
1
5
-
6
3
4
-
1
9
-
4
9
7
-
6
1
1
-
1
9
-
f
l
t
t
t
a
s
a
p
e
r
c
e
n
a
g
e
o
o
a
r
e
e
n
e
v
u
-
2
0.
5
2
3.
0
2
5
p
p
-
1
9.
8
2
1.
8
2
0
p
p
-
G
l
d
d
i
i
t
t
i
e
n
e
r
a
a
n
a
m
n
s
r
a
o
n
1
3
6
-
1
5
6
-
1
3
-
1
3
4
-
1
5
5
-
1
4
-
f
l
t
t
t
a
s
a
p
e
r
c
e
n
a
g
e
o
o
a
r
e
v
e
n
u
e
-
5.
4
5.
7
0.
3
p
p
-
5
3
5
5
0.
2
p
p
-
R
t
t
i
h
e
s
r
c
r
n
g
c
a
r
g
e
s
u
u
2
1
-
0 /
N
A
2
1
-
0 /
N
A
f
l
t
t
t
a
s
a
p
e
r
c
e
n
a
g
e
o
o
a
r
e
v
e
n
u
e
-
0.
8
0.
0
0.
8
p
p
0.
8
0.
0
0.
8
p
p
O
i
i
i
t
%
p
e
r
a
n
g
m
a
r
g
n
n
2
4.
2
2
2.
2
2
0
p
p
2
6.
9
2
6.
1
0.
8
p
p

SSRS: Software and software-related servicesPSOS: Professional services and other Services

Margin Analysis Nine Months 2009 (U.S. GAAP and Non-GAAP)

U
S
G
A
A
P
N
G
A
A
o
n
-
9
M
9
M
9
M
9
M

i
l
l
io
les
he
is
d
t
ta
te
m
ns
un
s
o
rw
e
s
,
2
0
0
9
2
0
0
8
%
2
0
0
9
2
0
0
8
%
S
S
R
S
r
e
v
e
n
u
e
6
3
2
5
,
9
1
5
7
,
3
-
6
4
3
5
,
9
3
1
5
,
5
-
S
S
R
S
t
c
o
s
1,
1
9
2
-
1,
1
6
6
-
2 1,
0
3
5
-
1,
0
2
4
-
3
S
S
R
S
i
i
%
m
a
r
g
n
n
8.
8
7
9.
9
7
1.
1
p
p
-
8
1.
3
8
2
7
1.
4
p
p
-
P
S
O
S
r
e
v
e
n
u
e
1,
8
2
3
2
2
3
2
,
1
8
-
1,
8
2
3
2
2
3
2
,
1
8
-
P
S
O
S
t
c
o
s
1,
4
2
3
-
1,
7
3
1
-
1
8
-
1,
4
2
1
-
1,
7
3
1
-
1
8
-
S
S
P
O
i
i
%
m
a
r
g
n
n
2
1.
9
2
2.
4
0.
5
p
p
-
2
2
1
2
2
4
0.
3
p
p
-
S
S
R
S
&
P
S
O
S
i
i
%
m
a
r
g
n
n
6
4.
9
6
3.
9
1.
0
p
p
6
6.
9
6
6.
3
0.
6
p
p
R
h
d
d
l
t
1
1
8
2
3
6
1
0
1
1
6
2
1
8
8
e
s
e
a
r
c
a
n
e
v
e
o
p
m
e
n
f
l
t
t
t
a
s
a
p
e
r
c
e
n
a
g
e
o
o
a
r
e
v
e
n
u
e
-
1,
-
1
4.
9
1,
-
1
5.
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SSRS: Software and software-related servicesPSOS: Professional services and other Services

Assets


i
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Shareholders' Equity & Liabilities


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* incl. restricted cash

Balance Sheet, Cash Flow, Liquidity Analysis September 30, 2009

0
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f
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9
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p
p
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)
C
h
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t
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s
c
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n
v
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2
2
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%
1
8
4
%
3
7
p
p

Total Group Liquidity3) Development

© SAP Investor Relations, Q3 2009 Preliminary Results Release / Page 38

2) Defined as operating cash flow from cont. ops. as a % of income from cont. ops.

1) Defined as cash and cash equivalents + restricted cash + short-term investments less bank loans and overdrafts

3) Defined as cash and cash equivalents + restricted cash + short-term investments

HeadcountSeptember 30, 2009 – Continuing Operations Only

in full-time equivalents |9M | %9M

Headcount

by Region Headcount by Functional Area

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