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SAP SE

Earnings Release Oct 19, 2018

365_10-q_2018-10-19_768e4006-a1ed-43de-bf36-0b5d4c2f0b59.pdf

Earnings Release

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SAP Q3 2018 Quarterly Statement

Cloud Growth Soars Beyond Expectations SAP Raises 2018 Outlook

  • Cloud Subscription Revenue Up 39% (IFRS) and Up 41% (Non-IFRS at Constant Currencies)
  • Cloud Eclipsing Software Even Faster than Expected: Cloud Subscription Revenue Now 40% Larger than Software License Revenue
  • Accelerated New Cloud Bookings Growth, Up 36% (37% at Constant Currencies)
  • Continued Strong New Cloud and Software License Order Entry, Up 12% at Constant Currencies
  • Total Revenue Up 8% (IFRS) and Up 10% (Non-IFRS at Constant Currencies)
  • Operating Profit Down 6% (IFRS) and Up 11% (Non-IFRS at Constant Currencies) Even with Stronger than Expected Cloud Momentum
  • EPS Down 1% (IFRS) and Up 13% (Non-IFRS)
  • SAP Raises 2018 Outlook Again Backed by Strong Cloud and Overall Business Momentum

"SAP is the fastest growing cloud company at scale in the enterprise software applications industry. Our growth drivers are firing on all cylinders, especially SAP C/4HANA and SAP S/4HANA as foundations of the Intelligent Enterprise. With a stronger than ever Q4 pipeline, we confidently raise our full year guidance."

"I am proud of SAP's excellent business momentum: our accelerating cloud growth shows our strategic priorities are exactly on track. Our non-IFRS operating profit was up double digit even with a higher share of cloud and services revenue. As promised SAP's business is growing its resilience with a constantly increasing share of more predictable revenue. All of this makes me confident that we will deliver on our raised 2018 outlook and 2020 ambition."

Bill McDermott, CEO Luka Mucic, CFO

Business Performance

Financial Highlights Third Quarter 2018

New cloud bookings1 growth accelerated to 36% (37% at constant currencies). Cloud subscriptions and support revenue grew 39% year over year to €1.30 billion (IFRS), up 41% (non-IFRS at constant currencies). 2 Software revenue was down 9% year over year to €937 million (IFRS), down 8% (non-IFRS at constant currencies). While SAP had a strong software revenue performance in APJ and Greater China, customers in the Americas and parts of EMEA were moving faster than expected to cloud and hybrid models. With its expanded Intelligent Suite in the cloud and unique hybrid capabilities, SAP is capitalizing on this market trend. This is reflected in the strong new cloud and software license order entry3 , up 12% at constant currencies year over year in the third quarter. Cloud and software revenue grew 7% year over year to €5.01 billion (IFRS), up 10% (non-IFRS at constant currencies). Total revenue grew 8% year over year to €6.02 billion (IFRS), up 10% (non-IFRS at constant currencies).

SAP's rapidly expanding cloud business together with solid growth in support revenue continued to drive the share of more predictable revenue. The total of cloud subscriptions & support revenue and software support revenue as a percentage of total revenue grew three percentage points year-over-year to 68% in the third quarter.

Amid a higher than expected share of cloud and services revenue third quarter operating profit declined 6% year over year to €1.24 billion (IFRS) and was up 11% (non-IFRS at constant currencies). The IFRS operating profit was mainly impacted by higher share-based compensation expenses. As announced in January 2018, the Company expects a positive revenue and profit impact from the adoption of IFRS 15 in 2018. In the third quarter, this positive impact on SAP's operating profit was around €74 million. Earnings per share declined 1% at €0.82 (IFRS) and increased 13% to €1.14 (non-IFRS).

Operating cash flow for the first nine months was €3.48 billion, down 16% year-over-year. The decrease in operating cash flow was mainly due to higher share-based compensation payments, higher tax and insurance payments as well as currency headwinds. Free cash flow decreased 26% year-over-year to €2.34 billion. Free cash flow was also lower due to the previously announced additional CapEx for 2018. At the end of the third quarter, net liquidity was -€2.78 billion.

1 New cloud bookings is the total of all orders received in a given period the revenue from which is expected to be classified as cloud subscription and support revenue and that result from purchases by new customers and from incremental purchases by existing customers. Consequently, orders to renew existing contracts are not included in this metric. The order amount must be committed. Consequently, due to their pay-per-use nature, business network transaction fees which do not include a committed minimum consumption are not reflected in the bookings metric (e.g. SAP Ariba and SAP Fieldglass transaction-based fees). Amounts included in the measures are generally annualized (annualized contract value ACV).

2 For the third quarter 2018, Callidus contributed €52 million to SAP's Non-IFRS cloud subscriptions and support revenue at constant currencies and negatively impacted the operating margin by approximately 40 basis points. The Callidus acquisition was closed on April 5th 2018.

3 New cloud and software license order entry is the total of new cloud order entry and software license order entry. The new cloud order entry metric is identical to the new cloud bookings metric defined above except that it considers the total contract value (TCV) of the orders where the new cloud bookings metric considers the orders' annualized contract value (ACV). Software license order entry is the total of all orders received in a given period the revenue from which is expected to be classified as software license revenue. The support services commonly sold with the software licenses are not included in the software license order entry metric.

Segment Performance Third Quarter 2018

SAP's three reportable segments "Applications, Technology & Services", "Customer Experience" and "SAP Business Network" showed the following performance.

Applications, Technology & Services (ATS)

In the third quarter, segment revenue in ATS was up 5% to €5.05 billion year-over-year (up 8% at constant currencies). Solutions which contributed to this growth in the third quarter are listed below.

SAP S/4HANA

SAP S/4HANA is at the core of the Intelligent Enterprise. With S/4HANA, customers automate more and more of their business processes enabling employees to focus on higher-value tasks. It detects patterns, predicts outcomes and suggests actions empowering companies to reinvent their business models for the digital economy across every industry.

S/4HANA adoption grew to approximately 9,500 customers, up 37% year over year. In the third quarter, approximately 50% of the additional S/4HANA customers were net new.

S/4HANA continues to be selected by world-class global companies, including Wipro, Bombardier and McKesson. OSRAM Continental went live with S/4HANA this quarter. A growing number of companies including Delivery Hero and Shanghai Fosun Pharmaceutical Group have chosen S/4HANA in the Cloud. Shell has gone live on S/4HANA Cloud in the third quarter.

Human Capital Management

SAP delivers total workforce management across both permanent and contingent labor. The SAP SuccessFactors suite is localized for 92 countries and 42 languages.

SAP SuccessFactors Employee Central, which is the flagship of SAP's HCM offering, added more than 200 customers in the quarter and has now more than 2,800 customers globally. Competitive wins included Skechers, Atos, and Air Arabia. American Airlines went live with SAP SuccessFactors Employee Central in the third quarter.

SAP SuccessFactors was recently named a Leader in the Gartner Magic Quadrant for Talent Management Suites and all four IDC MarketScape reports for Worldwide Integrated Talent Management, Performance, Learning and Compensation.

SAP Leonardo

SAP Leonardo brings together cutting-edge technologies – AI, Machine Learning, IoT, Big Data, Advanced Analytics and Blockchain – with deep process and industry expertise, delivering completely new ways of working and powering the Intelligent Enterprise.

Companies like Deloitte and Chint Group are among many others that adopted SAP Leonardo solutions in the third quarter.

SAP Digital Platform

SAP Digital Platform includes SAP Cloud Platform and SAP Data Management Solutions. With SAP HANA's data rich and real-time inmemory architecture as the foundation, this represents a massive opportunity to drive full use of HANA.

The SAP Cloud Platform (SCP) facilitates new app development, extensions and seamless integration. It orchestrates "hybrid" customer landscapes across on premise and cloud.

The SAP Data Hub is the "enterprise control tower" bringing together multi-source data including unstructured. It provides a 360-degree view of all company data and manages compliance and governance policies from one central location.

Grupo Energía Bogotá is one of many customers that adopted SAP's Digital Platform solutions in the third quarter.

Customer Experience

In the third quarter, SAP's C/4HANA customer experience solutions achieved triple-digit growth in new cloud bookings and cloud subscription revenue year-over-year. Segment revenue in Customer Experience was up 54% to €232 million year-over-year (up 54% at constant currencies).

SAP's C/4HANA solutions serve a wide range of industries across both B2C and B2B and enable businesses to manage their entire front office: marketing, sales, commerce, service, customer data cloud – seamlessly and in real-time.

C/4HANA provides companies with a single, complete view of their customer across all channels and connects demand to the fulfillment engine in one end-to-end value chain.

Giorgio Armani, Dubai Expo 2020, Colgate-Palmolive, HP, and Döhler were among those that chose SAP's C/4HANA solutions this quarter.

SAP Business Network

In the third quarter, segment revenue in SAP Business Network was up 22% to €675 million year-over-year (up 22% at constant currencies).

With the SAP Business Network SAP provides collaborative commerce capabilities (Ariba), effortless travel and expense processing (Concur) and flexible workforce management (Fieldglass). SAP Business Network is the largest commerce platform in the world with approximately \$2.6 trillion4 in global commerce annually transacted in more than 180 countries.

Public Works of Canada, United States Department of Defense, Nationwide, and Commonwealth Bank of Australia chose SAP's Business Network Solutions in the third quarter.

Segment Results at a Glance

Segment Performance Third Quarter 2018
Applications, Technology & Services SAP Business Network Customer Experience
€ million, unless otherwise stated
(Non-IFRS)
Actual
Currency
∆ in % ∆ in %
const.
curr.
Actual
Currency
∆ in % ∆ in %
const.
curr.
Actual
Currency
∆ in % ∆ in %
const.
curr.
Cloud subscriptions and support 600 38 39 563 24 24 151 >100 >100
Segment revenue 5,046 5 8 675 22 22 232 54 54
Segment profit 2,096 4 8 155 60 57 24 21 23
Cloud subscriptions and support
gross margin (in %)
48 0pp -1pp 78 3pp 3pp 70 16pp 16pp
Segment margin (in %) 42 -1pp 0pp 23 5pp 5pp 10 -3pp -3pp

Regional Revenue Performance

SAP had a solid performance in the EMEA region with cloud and software revenue increasing 4% (IFRS) and 5% (non-IFRS at constant currencies). Cloud subscriptions and support revenue was strong and grew by 40% (IFRS) and 40% (non-IFRS at constant currencies) with Germany and Russia being highlights. In addition, SAP had strong software revenue growth in Russia, Italy and the Netherlands.

The Company had a strong performance in the Americas region. Cloud and software revenue increased by 9% (IFRS) and increased by 13% (non-IFRS at constant currencies). Cloud subscriptions and support revenue increased by 36% (IFRS) and 38% (non-IFRS at constant currencies) with a solid quarter in the United States. Canada had an especially strong quarter in software revenue.

In the APJ region, SAP had a strong performance. Cloud and software revenue was up by 15% (IFRS) and grew by 17% (non-IFRS at constant currencies). Cloud subscriptions and support revenue was exceptional and grew by 53% (IFRS) and 58% (non-IFRS at constant currencies) with Greater China and Japan being highlights. For software revenue, Greater China, Japan, India and South Korea had impressive quarters.

4 SAP Business Network commerce is the total commerce transacted on the Ariba, Concur and Fieldglass Networks in the trailing 12 months. Ariba commerce includes procurement and sourcing spend. Previously we only included the total commerce transacted on the Ariba Network in this metric.

Financial Results at a Glance

Third Quarter 2018
IFRS Non-IFRS1)
€ million, unless otherwise stated Q3 2018 Q3 2017 ∆ in % Q3 2018 Q3 2017 ∆ in % ∆ in %
const.
curr.
New Cloud Bookings2) N/A N/A N/A 411 302 36 37
Cloud subscriptions and support revenue 1,304 937 39 1,315 938 40 41
Software licenses and support revenue 3,702 3,720 0 3,702 3,720 0 2
Cloud and software revenue 5,007 4,657 7 5,017 4,658 8 10
Total revenue 6,020 5,590 8 6,031 5,590 8 10
Share of predictable revenue (in %) 68 65 3pp 68 65 3pp
Operating profit 1,236 1,314 –6 1,742 1,637 6 11
Profit after tax 974 993 –2 1,360 1,214 12
Basic earnings per share (€) 0.82 0.82 –1 1.14 1.01 13
Number of employees (FTE, September 30) 94,989 87,874 8 N/A N/A N/A N/A
Nine months ended September 2018
IFRS Non-IFRS1)
€ million, unless otherwise stated Q1–Q3
2018
Q1–Q3
2017
∆ in % Q1–Q3
2018
Q1–Q3
2017
∆ in % ∆ in %
const.
curr.
New Cloud Bookings2) N/A N/A N/A 1,078 857 26 31
Cloud subscriptions and support revenue 3,588 2,775 29 3,614 2,775 30 37
Software licenses and support revenue 10,714 10,968 –2 10,715 10,968 –2 3
Cloud and software revenue 14,302 13,742 4 14,329 13,743 4 10
Total revenue 17,280 16,656 4 17,307 16,657 4 10
Share of predictable revenue (in %) 68 66 2pp 68 66 2pp
Operating profit 3,304 2,913 13 4,618 4,405 5 12
Profit after tax 2,401 2,189 10 3,401 3,220 6
Basic earnings per share (€) 2.01 1.81 11 2.85 2.67 7
Number of employees (FTE, September 30) 94,989 87,874 8 N/A N/A N/A N/A

For a detailed description of SAP's non-IFRS measures see Explanation of Non-IFRS Measures online. For a breakdown of the individual adjustments see table "Non-IFRS Adjustments by Functional Areas" in this Quarterly Statement.

2) As this is an order entry metric, there is no IFRS equivalent.

Business Outlook 2018

Due to the strong cloud and overall business momentum the Company is raising its outlook for the full year 2018:

  • Non-IFRS cloud subscriptions and support revenue is now expected to be in a range of €5.150 billion − €5.250 billion at constant currencies (2017: €3.77 billion), up 36.5% – 39.0% at constant currencies. The previous range was €5.050 billion − €5.200 billion at constant currencies.
  • Non-IFRS cloud and software revenue is now expected to be in a range of €21.150 €21.350 billion at constant currencies (2017: €19.55 billion), up 8.0% – 9.0% at constant currencies. The previous range was €21.025 – €21.250 billion at constant currencies.
  • Non-IFRS total revenue is now expected to be in a range of €25.200 billion − €25.500 billion at constant currencies (2017: €23.46 billion), up 7.5% – 8.5% at constant currencies. The previous range was €24.975 billion − €25.300 billion at constant currencies.
  • Non-IFRS operating profit is now expected to be in a range of €7.425 billion €7.525 billion at constant currencies (2017: €6.77 billion), up 9.5% - 11.0% at constant currencies. The previous range was €7.400 billion – €7.500 billion at constant currencies.

While SAP's full-year 2018 business outlook is at constant currencies, actual currency reported figures are expected to be impacted by currency exchange rate fluctuations as the Company progresses through the year. See the table below for the Q4 and FY 2018 expected currency impacts.

Expected Currency Impact Based on September 2018 Level for the Rest of the Year
In percentage points Q4 FY
Cloud subscriptions and support 1 to –1 pp –4 to –6 pp
Cloud and software 1 to –1 pp –3 to –5 pp
Operating profit 1 to –1 pp –3 to –5 pp

IFRS 15 Impact

As of January 1, 2018, SAP changed several of its accounting policies to adopt IFRS 15 'Revenue from Contracts with Customers'. Under the IFRS 15 adoption method chosen by SAP prior years are not restated to conform to the new policies. Consequently, the year over year growth of revenue and profit in 2018 will be impacted by the new policies.

As already announced in SAP's Q4 2017 Quarterly Statement, the Company expects the full year 2018 impact of the policy change5 on revenue, operating expenses and profit to be as follows:

  • Revenues are expected to experience a benefit of substantially less than €0.1 billion with most of the difference resulting from exercises of customer software purchase options granted in prior years which result in software revenue.
  • Operating expenses are expected to benefit, in cost of sales and marketing, in the amount of approximately €0.2 billion from higher capitalization of sales commissions. Other policy changes will weigh on operating expenses with an additional cost of revenue of substantially less than €0.1 billion.
  • The above-mentioned effects will result in a net positive impact on operating profit of approximately €0.2 billion.

The new revenue recognition policies were described in our Half Year Report 2018. Details regarding the IFRS 15 impact in the third quarter and first nine months can be found in the section 'Impact of Changes in Accounting Policies' in this Quarterly Statement.

Ambition 2020

Looking beyond 2018, SAP continues to expect in 2020:

  • €8.2 − €8.7 billion non-IFRS cloud subscriptions and support revenue
  • €28 − €29 billion non-IFRS total revenue
  • €8.5 − €9.0 billion non-IFRS operating profit
  • The share of more predictable revenue (defined as the total of cloud subscriptions & support revenue and software support revenue) in a range of 70% − 75%.

5 "Impact of the accounting policy change" means the difference between a revenue and profit measure determined under SAP's new IFRS 15-based policies and the respective measure as it would stand had our previous accounting policies continued to apply.

Additional Information

All numbers for the SAP group and the Customer Experience segment include Callidus revenues and profits from April 5, 2018 onwards. Numbers for periods before the acquisition do not include Callidus' revenues or profits.

This Quarterly Statement and all information therein is unaudited.

For a more detailed description of all of SAP's non-IFRS measures and their limitations as well as our constant currency and free cash flow figures see Explanation of Non-IFRS Measures online.

Webcast

SAP senior management will host a financial analyst conference call at 2:00 PM (CET) / 1:00 PM (GMT) / 8:00 AM (Eastern) / 5:00 AM (Pacific). The call will be webcast live on the Company's website at www.sap.com/investor and will be available for replay. Supplementary financial information pertaining to the third quarter results can be found at www.sap.com/investor.

About SAP

As the cloud company powered by SAP HANA®, SAP is the market leader in enterprise application software, helping companies of all sizes and in all industries run at their best. Our machine learning, IoT, and advanced analytics technologies help turn customers' businesses into intelligent enterprises. Our end-to-end suite of applications and services enable more than 413,000 business and public customers to operate profitably, adapt continuously, and make a difference. For more information, visit www.sap.com.

For more information, financial community only:

Stefan Gruber +49 (6227) 7-44872 [email protected], CET
Follow SAP Investor Relations on Twitter at @sapinvestor.

For more information, press only:

Rajiv Sekhri +49 (6227) 7-74871 [email protected], CET Daniel Reinhardt +49 (6227) 7-40201 [email protected], CET

For customers interested in learning more about SAP products:

Global Customer Center: +49 180 534-34-24
United States Only: +1 (800) 872-1SAP (+1-800-872-1727)

Note to editors:

To preview and download broadcast-standard stock footage and press photos digitally, please visit www.sap.com/photos. On this platform, you can find high resolution material for your media channels. To view video stories on diverse topics, visit www.sap-tv.com. From this site, you can embed videos into your own Web pages, share video via e-mail links and subscribe to RSS feeds from SAP TV.

Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as "anticipate," "believe," "estimate," "expect," "forecast," "intend," "may," "plan," "project," "predict," "should" and "will" and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP's future financial results are discussed more fully in SAP's filings with the U.S. Securities and Exchange Commission ("SEC"), including SAP's most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.

© 2018 SAP SE. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE. The information contained herein may be changed without prior notice.

Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. Please see www.sap.com/about/legal/copyright.html for additional trademark information and notice.

Financial and Non-Financial Key Facts (IFRS and Non-IFRS)

€ millions, unless otherwise stated Q1 Q2 Q3 Q4 TY Q1 Q2 Q3
2017 2017 2017 2017 2017 2018 2018 2018
Revenues
Cloud subscriptions and support (IFRS) 905 932 937 995 3,769 1,070 1,213 1,304
Cloud subscriptions and support (non-IFRS) 906 932 938 997 3,771 1,072 1,227 1,315
% change – yoy
% change constant currency – yoy
34
30
29
27
22
27
21
28
26
28
18
31
32
40
40
41
Software licenses (IFRS) 691 1,090 1,033 2,058 4,872 625 996 937
Software licenses (non-IFRS) 691 1,090 1,033 2,058 4,872 625 996 937
% change – yoy 13 5 0 –5 0 –10 –9 –9
% change constant currency – yoy 10 4 3 –1 2 –2 –5 –8
Software support (IFRS) 2,731 2,736 2,687 2,754 10,908 2,656 2,735 2,765
Software support (non-IFRS) 2,731 2,736 2,687 2,754 10,908 2,656 2,735 2,765
% change – yoy 7 5 1 0 3 –3 0 3
% change constant currency – yoy 3 4 4 5 4 5 7 6
Software licenses and support (IFRS) 3,422 3,826 3,720 4,813 15,780 3,281 3,731 3,702
Software licenses and support (non-IFRS) 3,422 3,826 3,720 4,813 15,781 3,281 3,731 3,702
% change – yoy 8 5 1 –2 2 –4 –2 0
% change constant currency – yoy 5 4 4 2 4 4 3 2
Cloud and software (IFRS) 4,328 4,757 4,657 5,807 19,549 4,351 4,944 5,007
Cloud and software (non-IFRS) 4,328 4,758 4,658 5,809 19,552 4,353 4,959 5,017
% change – yoy 12 9 5 1 6 1 4 8
% change constant currency – yoy 9 8 8 6 8 9 10 10
Total revenue (IFRS) 5,285 5,782 5,590 6,805 23,461 5,261 5,999 6,020
Total revenue (non-IFRS) 5,285 5,782 5,590 6,807 23,464 5,262 6,014 6,031
% change – yoy 12 10 4 1 6 0 4 8
% change constant currency – yoy 8 9 8 6 8 9 10 10
Share of predictable revenue (IFRS, in %) 69 63 65 55 63 71 66 68
Share of predictable revenue (non-IFRS, in %) 69 63 65 55 63 71 66 68
Profits
Operating profit (IFRS) 673 926 1,314 1,964 4,877 1,025 1,044 1,236
Operating profit (non-IFRS) 1,198 1,570 1,637 2,364 6,769 1,235 1,640 1,742
% change 8 4 0 0 2 3 4 6
% change constant currency 2 3 4 6 4 14 12 11
Profit after tax (IFRS) 530 666 993 1,867 4,056 708 720 974
Profit after tax (non-IFRS) 887 1,120 1,214 2,136 5,356 868 1,173 1,360
% change 16 14 11 17 15 –2 5 12
Margins
Cloud subscriptions and support gross margin (IFRS, in %) 57.7 56.0 54.8 55.4 56.0 59.3 58.3 58.6
Cloud subscriptions and support gross margin
(non-IFRS, in %) 64.6 62.4 60.8 61.0 62.2 63.2 63.6 63.5
Software license and support gross margin (IFRS, in %) 83.3 85.3 86.2 87.8 85.8 85.7 85.8 86.0
Software license and support gross margin (non-IFRS, in %) 85.1 86.6 87.3 88.6 87.0 86.4 87.0 87.1
Cloud and software gross margin (IFRS, in %) 77.9 79.6 79.9 82.2 80.1 79.2 79.0 78.9
Cloud and software gross margin (non-IFRS, in %) 80.8 81.8 82.0 83.9 82.2 80.7 81.2 80.9
Gross margin (IFRS, in %) 66.7 69.0 70.1 73.2 69.9 68.5 68.6 68.3
Gross margin (non-IFRS, in %) 69.9 71.5 72.5 75.2 72.5 70.2 71.5 71.0
Operating margin (IFRS, in %) 12.7 16.0 23.5 28.9 20.8 19.5 17.4 20.5
Operating margin (non-IFRS, in %) 22.7 27.2 29.3 34.7 28.9 23.5 27.3 28.9
AT&S segment– Cloud subscriptions and support
gross margin (in %)
53 50 47 43 48 49 49 48
AT&S segment– Gross margin (in %) 71 73 74 76 74 71 73 72
AT&S segment – Segment margin (in %) 36 41 42 47 42 36 41 42
SAP BN segment– Cloud subscriptions and support
gross margin (in %)
77 77 76 77 77 77 77 78
SAP BN segment – Gross margin (in %) 67 68 68 68 68 69 69 69
SAP BN segment– Segment margin (in %) 16 17 18 18 17 17 20 23
€ millions, unless otherwise stated Q1
2017
Q2
2017
Q3
2017
Q4
2017
TY
2017
Q1
2018
Q2
2018
Q3
2018
SAP CEC Segment – Cloud subscriptions and support
gross margin (in %)
68 63 54 63 62 73 74 70
SAP CEC Segment – Gross margin (in %) 76 80 77 87 81 82 81 78
SAP CEC Segment – Segment margin (in %) –15 7 13 33 14 9 6 10
Key Profit Ratios
Effective tax rate (IFRS, in %) 20.6 26.6 28.6 9.4 19.3 28.5 30.0 23.8
Effective tax rate (non-IFRS, in %) 25.7 27.8 29.2 13.2 22.6 27.8 27.8 23.7
Earnings per share, basic (IFRS, in €) 0.43 0.56 0.82 1.55 3.36 0.59 0.60 0.82
Earnings per share, basic (non-IFRS, in €) 0.73 0.94 1.01 1.77 4.44 0.73 0.98 1.14
Order Entry
New Cloud Bookings 215 340 302 591 1,448 245 421 411
Share of cloud orders greater than €5 million based on
total cloud order entry volume (in %)
35 32 27 31 31 20 32 28
Share of cloud orders smaller than €1 million based on
total cloud order entry volume (in %)
31 31 30 31 31 39 31 35
Contract liabilities / deferred income (current) 6,215 4,898 3,531 2,771 2,771 5,041 4,867 3,603
Orders – Number of on-premise software deals
(in transactions)
13,115 14,361 13,889 17,782 59,147 13,549 14,538 13,794
Share of orders greater than €5 million based on total
software order entry volume (in %)
27 31 29 30 30 18 29 22
Share of orders smaller than €1 million based on total
software order entry volume (in %)
46 40 41 37 40 50 41 42
Liquidity and Cash Flow
Net cash flows from operating activities 2,872 642 611 920 5,045 2,578 407 499
Free cash flow 2,581 322 258 609 3,770 2,151 16 171
% of total revenue (IFRS)
49 6 5 9 16 41 0 3
% of profit after tax (IFRS) 487 48 26 33 93 304 2 18
Group liquidity, gross 7,345 4,927 4,960 4,785 4,785 8,270 4,688 4,738
Group debt –7,805 –6,716 –6,667 –6,264 –6,264 –7,723 –7,660 –7,521
Group liquidity, net –460 –1,789 –1,706 –1,479 –1,479 546 –2,972 –2,784
Days' sales outstanding (DSO, in days)1) 72 72 72 70 70 68 68 68
Financial Position
Cash and cash equivalents 5,937 4,236 4,220 4,011 4,011 7,598 4,515 4,507
Goodwill 23,091 21,949 21,353 21,271 21,271 20,854 23,377 23,510
Total assets 47,724 42,900 41,430 42,509 42,509 45,473 45,481 45,646
Equity ratio (total equity in % of total assets) 56 57 59 60 60 56 57 59
Non-Financials
Number of employees (quarter end)2)
85,751 87,114 87,874 88,543 88,543 91,120 93,846 94,989
Employee retention (in %, rolling 12 months) 94.4 94.7 94.5 94.6 94.6 94.4 94.3 94.1
Women in management (in %, quarter end) 24.8 25.0 25.2 25.4 25.4 25.6 25.8 25.9

1) Days' sales outstanding measures the average number of days from the raised invoice to cash receipt from the customer. We calculate DSO by dividing the average invoiced trade receivables balance of the last 12 months by the average monthly cash receipt of the last 12 months.

2) In full-time equivalents.

Consolidated Income Statements of SAP Group (IFRS) Quarter
---------------------------------------------------- -- --- ---------
€ millions, unless otherwise stated Q3 2018 Q3 2017 ∆ in %
Cloud subscriptions and support 1,304 937 39
Software licenses 937 1,033 –9
Software support 2,765 2,687 3
Software licenses and support 3,702 3,720 0
Cloud and software 5,007 4,657 7
Services 1,013 932 9
Total revenue 6,020 5,590 8
Cost of cloud subscriptions and support –540 –423 28
Cost of software licenses and support –517 –512 1
Cost of cloud and software –1,057 –935 13
Cost of services –851 –738 15
Total cost of revenue –1,908 –1,673 14
Gross profit 4,112 3,917 5
Research and development –918 –781 18
Sales and marketing –1,673 –1,640 2
General and administration –284 –251 13
Restructuring –4 67 <-100
Other operating income/expense, net 2 1 97
Total operating expenses –4,784 –4,276 12
Operating profit 1,236 1,314 –6
Other non-operating income/expense, net 33 4 >100
Finance income 84 130 –36
Finance costs –74 –58 28
Financial income, net 10 73 –87
Profit before tax 1,278 1,390 –8
Income tax expense –304 –398 –24
Profit after tax 974 993 –2
Attributable to owners of parent 973 983 –1
Attributable to non-controlling interests 1 9 –94
Earnings per share, basic (in €)1) 0.82 0.82 –1
Earnings per share, diluted (in €)1) 0.82 0.82 –1

1) For the three months ended September 30, 2018 and 2017, the weighted average number of shares was 1,194 million (diluted 1,194 million) and 1,198 million (diluted: 1,198 million), respectively (treasury stock excluded).

Consolidated Income Statements of SAP Group (IFRS) – Year-to-Date

€ millions, unless otherwise stated Q1–Q3
2018
Q1–Q3
2017
∆ in %
Cloud subscriptions and support 3,588 2,775 29
Software licenses 2,558 2,814 –9
Software support 8,156 8,154 0
Software licenses and support 10,714 10,968 –2
Cloud and software 14,302 13,742 4
Services 2,978 2,914 2
Total revenue 17,280 16,656 4
Cost of cloud subscriptions and support –1,481 –1,216 22
Cost of software licenses and support –1,518 –1,646 –8
Cost of cloud and software –2,999 –2,862 5
Cost of services –2,451 –2,366 4
Total cost of revenue –5,450 –5,228 4
Gross profit 11,831 11,428 4
Research and development –2,680 –2,475 8
Sales and marketing –4,986 –5,055 –1
General and administration –832 –820 1
Restructuring –26 –174 –85
Other operating income/expense, net –3 9 <-100
Total operating expenses –13,976 –13,743 2
Operating profit 3,304 2,913 13
Other non-operating income/expense, net –58 –6 >100
Finance income 269 273 –2
Finance costs –218 –213 2
Financial income, net 50 59 –15
Profit before tax 3,297 2,966 11
Income tax expense –895 –777 15
Profit after tax 2,401 2,189 10
Attributable to owners of parent 2,400 2,172 10
Attributable to non-controlling interests 1 17 –94
Earnings per share, basic (in €)1) 2.01 1.81 11
Earnings per share, diluted (in €)1) 2.01 1.81 11

1) For the nine months ended September 30, 2018 and 2017, the weighted average number of shares was 1,194 million (diluted 1,194 million) and 1,198 million (diluted: 1,199 million), respectively (treasury stock excluded).

Consolidated Statements of Financial Position of SAP Group (IFRS)

as at 9/30/2018 and 12/31/2017

€ millions 2018 20171)
Cash and cash equivalents 4,507 4,011
Other financial assets 484 990
Trade and other receivables 4,931 5,899
Other non-financial assets 1,024 725
Tax assets 444 306
Total current assets 11,391 11,930
Goodwill 23,510 21,271
Intangible assets 3,258 2,967
Property, plant, and equipment 3,420 2,967
Other financial assets 1,461 1,155
Trade and other receivables 123 118
Other non-financial assets 1,024 621
Tax assets 438 443
Deferred tax assets 1,022 1,037
Total non-current assets 34,255 30,579
Total assets 45,646 42,509
€ millions 2018 20171)
Trade and other payables 1,246 1,151
Tax liabilities 504 597
Financial liabilities 1,123 1,561
Other non-financial liabilities 3,511 3,946
Provisions 107 184
Contract liabilities / deferred income 3,603 2,771
Total current liabilities 10,094 10,210
Trade and other payables 119 119
Tax liabilities 542 471
Financial liabilities 6,802 5,034
Other non-financial liabilities 507 503
Provisions 259 303
Deferred tax liabilities 215 251
Contract liabilities / deferred income 101 79
Total non-current liabilities 8,545 6,759
Total liabilities 18,639 16,969
Issued capital 1,229 1,229
Share premium 543 570
Retained earnings 25,769 24,794
Other components of equity 1,004 508
Treasury shares –1,580 –1,591
Equity attributable to owners of parent 26,964 25,509
Non-controlling interests 43 31
Total equity 27,006 25,540
Total equity and liabilities 45,646 42,509

1) Under the adoption methods we chose for IFRS 15 and IFRS 9, prior years are not restated to conform to the new policies.

Consolidated Statements of Cash Flows of SAP Group (IFRS)

€ millions Q1–Q3 2018 Q1–Q3 2017
Profit after tax 2,401 2,189
Adjustments to reconcile profit after tax to net cash flows from operating activities:
Depreciation and amortization 986 961
Income tax expense 895 777
Financial income, net –50 –59
Decrease/increase in sales and bad debt allowances on trade receivables –59 –15
Other adjustments for non-cash items –13 –35
Decrease/increase in trade and other receivables 1,522 731
Decrease/increase in other assets –554 –338
Decrease/increase in trade payables, provisions, and other liabilities –505 –456
Decrease/increase in contract liabilities/deferred income 86 1,480
Interest paid –123 –145
Interest received 75 53
Income taxes paid, net of refunds –1,177 –1,016
Net cash flows from operating activities 3,484 4,125
Business combinations, net of cash and cash equivalents acquired –2,017 –22
Purchase of intangible assets or property, plant, and equipment –1,146 –964
Proceeds from sales of intangible assets or property, plant, and equipment 54 77
Purchase of equity or debt instruments of other entities –810 –2,098
Proceeds from sales of equity or debt instruments of other entities 1,309 2,371
Net cash flows from investing activities –2,609 –636
Dividends paid –1,671 –1,499
Dividends paid on non-controlling interests –6 –39
Purchase of treasury shares 0 –288
Proceeds from borrowings 1,833 27
Repayments of borrowings –626 –1,007
Net cash flows from financing activities –470 –2,806
Effect of foreign currency rates on cash and cash equivalents 91 –165
Net decrease/increase in cash and cash equivalents 496 518
Cash and cash equivalents at the beginning of the period 4,011 3,702
Cash and cash equivalents at the end of the period 4,507 4,220

Segment Reporting – Quarter

Applications, Technology & Services

€ millions, unless otherwise stated Q3 2018 Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
Cloud subscriptions and support – SaaS/PaaS1) 470 474 358 31 33
Cloud subscriptions and support – IaaS2) 131 132 77 70 72
Cloud subscriptions and support 600 606 435 38 39
Software licenses 860 869 942 –9 –8
Software support 2,761 2,851 2,683 3 6
Software licenses and support 3,621 3,719 3,625 0 3
Cloud and software 4,221 4,326 4,059 4 7
Services 825 857 757 9 13
Total segment revenue 5,046 5,183 4,816 5 8
Cost of cloud subscriptions and support – SaaS/PaaS1) –206 –216 –151 36 43
Cost of cloud subscriptions and support – IaaS2) –109 –110 –78 39 41
Cost of cloud subscriptions and support –315 –326 –230 37 42
Cost of software licenses and support –459 –466 –453 1 3
Cost of cloud and software –773 –792 –683 13 16
Cost of services –630 –641 –567 11 13
Total cost of revenue –1,403 –1,433 –1,249 12 15
Segment gross profit 3,644 3,750 3,567 2 5
Other segment expenses –1,548 –1,571 –1,542 0 2
Segment profit 2,096 2,179 2,025 4 8
Margins
Cloud subscriptions and support gross margin – SaaS/PaaS1) (in %) 56 54 58 –2pp –3pp
Cloud subscriptions and support gross margin – IaaS2) (in %) 17 17 –2 19pp 18pp
Cloud subscriptions and support gross margin (in %) 48 46 47 0pp –1pp
Gross margin (in %) 72 72 74 –2pp –2pp
Segment margin (in %) 42 42 42 –1pp 0pp

1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

SAP Business Network

€ millions, unless otherwise stated Q3 2018 Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
Cloud subscriptions and support – SaaS/PaaS1) 563 563 453 24 24
Cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cloud subscriptions and support 563 563 453 24 24
Software licenses 0 0 0 0 0
Software support 4 4 4 –14 –14
Software licenses and support 4 4 4 –14 –14
Cloud and software 566 566 457 24 24
Services 109 108 95 15 14
Total segment revenue 675 675 552 22 22
Cost of cloud subscriptions and support – SaaS/PaaS1) –121 –122 –109 11 11
Cost of cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cost of cloud subscriptions and support –121 –122 –109 11 11
Cost of software licenses and support –1 –1 –1 4 4
Cost of cloud and software –123 –123 –111 11 11
Cost of services –86 –87 –66 30 31
Total cost of revenue –209 –210 –177 18 19
Segment gross profit 467 465 375 24 24
Other segment expenses –311 –312 –278 12 12
Segment profit 155 152 97 60 57
Margins
Cloud subscriptions and support gross margin – SaaS/PaaS1) (in %) 78 78 76 3pp 3pp
Cloud subscriptions and support gross margin – IaaS2) (in %) NA NA NA NA NA
Cloud subscriptions and support gross margin (in %) 78 78 76 3pp 3pp
Gross margin (in %) 69 69 68 1pp 1pp
Segment margin (in %) 23 23 18 5pp 5pp
1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

Customer Experience

€ millions, unless otherwise stated Q3 2018 Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
Cloud subscriptions and support – SaaS/PaaS1) 151 151 50 >100 >100
Cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cloud subscriptions and support 151 151 50 >100 >100
Software licenses 78 78 100 –23 –22
Software support 0 0 0 0 0
Software licenses and support 78 79 100 –22 –21
Cloud and software 229 230 150 53 53
Services 3 3 1 >100 >100
Total segment revenue 232 233 151 54 54
Cost of cloud subscriptions and support – SaaS/PaaS1) –45 –46 –23 96 97
Cost of cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cost of cloud subscriptions and support –45 –46 –23 96 97
Cost of software licenses and support –5 –5 –12 –62 –61
Cost of cloud and software –50 –50 –35 42 43
Cost of services –2 –2 0 >100 >100
Total cost of revenue –52 –52 –35 47 48
Segment gross profit 180 181 116 56 56
Other segment expenses –156 –157 –96 63 63
Segment profit 24 24 20 21 23
Margins
Cloud subscriptions and support gross margin – SaaS/PaaS1) (in %) 70 70 54 16pp 16pp
Cloud subscriptions and support gross margin – IaaS2) (in %) NA NA NA NA NA
Cloud subscriptions and support gross margin (in %) 70 70 54 16pp 16pp
Gross margin (in %) 78 78 77 1pp 1pp
Segment margin (in %) 10 10 13 –3pp –3pp

1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

Reconciliation of Cloud Subscription Revenues and Margins

€ millions, unless otherwise stated Q3 2018 Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
SAP Business Network segment 563 563 453 24 24
Cloud subscriptions and support revenue –
SaaS/PaaS1)
Other3) 622 626 408 52 53
Total 1,184 1,189 861 38 38
Cloud subscriptions and support revenue –
IaaS2)
131 132 77 70 72
Cloud subscriptions and support revenue 1,315 1,321 938 40 41
SAP Business Network segment 78 78 76 3pp 3pp
Cloud subscriptions and support gross
margin – SaaS/PaaS1) (in %)
Other3) 60 60 56 4pp 4pp
Total 69 69 66 2pp 2pp
Cloud subscriptions and support gross
margin – IaaS2) (in %)
17 17 –2 19pp 18pp
Cloud subscriptions and support gross
margin (in %)
64 63 61 3pp 3pp

1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

3)Other includes Application, Technology & Services segment, Customer Experience segment and miscellaneous. The individual revenue and margin numbers for the Application, Technology & Services segment and the Customer Experience segment are disclosed on the previous pages

Segment Reporting – Year-to-Date

Applications, Technology & Services

€ millions, unless otherwise stated Q1–Q3 2018 Q1–Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
Cloud subscriptions and support – SaaS/PaaS1) 1,317 1,387 1,028 28 35
Cloud subscriptions and support – IaaS2) 347 365 234 48 56
Cloud subscriptions and support 1,665 1,752 1,262 32 39
Software licenses 2,331 2,416 2,537 –8 –5
Software support 8,147 8,633 8,139 0 6
Software licenses and support 10,478 11,049 10,677 –2 3
Cloud and software 12,142 12,800 11,939 2 7
Services 2,399 2,570 2,359 2 9
Total segment revenue 14,542 15,371 14,298 2 7
Cost of cloud subscriptions and support – SaaS/PaaS1) –554 –585 –414 34 41
Cost of cloud subscriptions and support – IaaS2) –302 –314 –218 38 44
Cost of cloud subscriptions and support –855 –899 –632 35 42
Cost of software licenses and support –1,368 –1,433 –1,421 –4 1
Cost of cloud and software –2,223 –2,332 –2,053 8 14
Cost of services –1,851 –1,952 –1,833 1 6
Total cost of revenue –4,074 –4,284 –3,886 5 10
Segment gross profit 10,468 11,087 10,413 1 6
Other segment expenses –4,688 –4,912 –4,737 –1 4
Segment profit 5,780 6,175 5,676 2 9
Margins
Cloud subscriptions and support gross margin – SaaS/PaaS1) (in %) 58 58 60 –2pp –2pp
Cloud subscriptions and support gross margin – IaaS2) (in %) 13 14 7 6pp 7pp
Cloud subscriptions and support gross margin (in %) 49 49 50 –1pp –1pp
Gross margin (in %) 72 72 73 –1pp –1pp
Segment margin (in %) 40 40 40 0pp 0pp

1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

SAP Business Network

€ millions, unless otherwise stated Q1–Q3 2018 Q1–Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
Cloud subscriptions and support – SaaS/PaaS1) 1,577 1,676 1,378 14 22
Cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cloud subscriptions and support 1,577 1,676 1,378 14 22
Software licenses 0 0 0 0 0
Software support 12 13 15 –21 –15
Software licenses and support 12 13 15 –20 –14
Cloud and software 1,589 1,689 1,393 14 21
Services 320 338 297 8 14
Total segment revenue 1,908 2,026 1,690 13 20
Cost of cloud subscriptions and support – SaaS/PaaS1) –351 –373 –323 9 16
Cost of cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cost of cloud subscriptions and support –351 –373 –323 9 16
Cost of software licenses and support –5 –5 –3 50 62
Cost of cloud and software –355 –378 –326 9 16
Cost of services –236 –250 –218 8 14
Total cost of revenue –591 –628 –544 9 15
Segment gross profit 1,317 1,399 1,146 15 22
Other segment expenses –933 –993 –859 9 16
Segment profit 384 406 287 34 41
Margins
Cloud subscriptions and support gross margin – SaaS/PaaS1) (in %) 78 78 77 1pp 1pp
Cloud subscriptions and support gross margin – IaaS2) (in %) NA NA NA NA NA
Cloud subscriptions and support gross margin (in %) 78 78 77 1pp 1pp
Gross margin (in %) 69 69 68 1pp 1pp
Segment margin (in %) 20 20 17 3pp 3pp

1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

Customer Experience

€ millions, unless otherwise stated Q1–Q3 2018 Q1–Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
Cloud subscriptions and support – SaaS/PaaS1) 368 382 134 >100 >100
Cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cloud subscriptions and support 368 382 134 >100 >100
Software licenses 227 236 276 –18 –14
Software support 1 1 0 0 0
Software licenses and support 228 237 275 –17 –14
Cloud and software 595 619 410 45 51
Services 6 7 3 >100 >100
Total segment revenue 602 626 413 46 52
Cost of cloud subscriptions and support – SaaS/PaaS1) –103 –105 –52 96 >100
Cost of cloud subscriptions and support – IaaS2) 0 0 0 0 0
Cost of cloud subscriptions and support –103 –105 –52 96 >100
Cost of software licenses and support –15 –16 –40 –61 –60
Cost of cloud and software –118 –121 –92 28 31
Cost of services –1 –1 0 >100 >100
Total cost of revenue –119 –122 –93 29 32
Segment gross profit 482 504 320 51 57
Other segment expenses –432 –449 –307 41 47
Segment profit 51 54 13 >100 >100
Margins
Cloud subscriptions and support gross margin – SaaS/PaaS1) (in %) 72 72 61 11pp 12pp
Cloud subscriptions and support gross margin – IaaS2) (in %) NA NA NA NA NA
Cloud subscriptions and support gross margin (in %) 72 72 61 11pp 12pp
Gross margin (in %) 80 80 77 3pp 3pp
Segment margin (in %) 8 9 3 5pp 5pp

1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

Reconciliation of Cloud Subscription Revenues and Margins

€ millions, unless otherwise stated Q1–Q3 2018 Q1–Q3 2017 ∆ in % ∆ in %
Actual
Currency
Constant
Currency
Actual
Currency
Actual
Currency
Constant
Currency
SAP Business Network segment 1,577 1,676 1,378 14 22
Cloud subscriptions and support revenue –
SaaS/PaaS1)
Other3) 1,690 1,769 1,163 45 52
Total 3,267 3,445 2,541 29 36
Cloud subscriptions and support revenue –
IaaS2)
347 365 234 48 56
Cloud subscriptions and support revenue 3,614 3,810 2,775 30 37
SAP Business Network segment 78 78 77 1pp 1pp
Cloud subscriptions and support gross
margin – SaaS/PaaS1) (in %)
Other3) 61 60 57 3pp 3pp
Total 69 69 68 1pp 1pp
Cloud subscriptions and support gross
margin – IaaS2) (in %)
13 14 7 6pp 7pp
Cloud subscriptions and support gross
margin (in %)
63 63 63 1pp 1pp

1) Software as a Service/Platform as a Service

2) Infrastructure as a Service

3) Other includes Application, Technology & Services segment, Customer Experience segment and miscellaneous. The individual revenue and margin numbers for the Application, Technology & Services segment and the Customer Experience segment are disclosed on the previous pages.

€ millions, unless otherwise stated Q3 2018 Q3 2017 ∆ in %
IFRS Adj.1) Non
IFRS1)
Currency
Impact2)
Non-IFRS
Constant
Currency2)
IFRS Adj.1) Non
IFRS1)
IFRS Non
IFRS1)
Non-IFRS
Constant
Currency2)
Revenue Numbers
Cloud subscriptions and support 1,304 10 1,315 6 1,321 937 0 938 39 40 41
Software licenses 937 0 937 10 947 1,033 0 1,033 –9 –9 –8
Software support 2,765 0 2,765 89 2,854 2,687 0 2,687 3 3 6
Software licenses and support 3,702 0 3,702 99 3,801 3,720 0 3,720 0 0 2
Cloud and software 5,007 11 5,017 105 5,122 4,657 0 4,658 7 8 10
Services 1,013 0 1,013 31 1,045 932 0 932 9 9 12
Total revenue 6,020 11 6,031 136 6,167 5,590 0 5,590 8 8 10
Operating Expense Numbers
Cost of cloud subscriptions
and support
–540 61 –479 –423 56 –368 28 30
Cost of software licenses and
support
–517 41 –476 –512 41 –471 1 1
Cost of cloud and software –1,057 101 –956 –935 97 –839 13 14
Cost of services –851 59 –792 –738 41 –697 15 14
Total cost of revenue –1,908 160 –1,747 –1,673 137 –1,536 14 14
Gross profit 4,112 171 4,283 3,917 138 4,055 5 6
Research and development –918 91 –828 –781 64 –717 18 15
Sales and marketing –1,673 201 –1,471 –1,640 162 –1,478 2 0
General and administration –284 39 –245 –251 28 –223 13 10
Restructuring –4 4 0 67 –67 0 <-100 NA
Other operating income/expense,
net
2 0 2 1 0 1 97 97
Total operating expenses –4,784 496 –4,289 –67 –4,356 –4,276 323 –3,953 12 9 10
Profit Numbers
Operating profit 1,236 506 1,742 69 1,811 1,314 323 1,637 –6 6 11
Other non-operating income/ex
pense, net
33 0 33 4 0 4 >100 >100
Finance income 84 0 84 130 0 130 –36 –36
Finance costs –74 0 –74 –58 0 –58 28 28
Financial income, net 10 0 10 73 0 73 –87 –87
Profit before tax 1,278 506 1,784 1,390 323 1,714 –8 4
Income tax expense –304 –119 –424 –398 –500 –24 –15
Profit after tax 974 387 1,360 993 102
221
1,214 –2 12
Attributable to owners of parent 973 387 1,360 983 221 1,204 –1 13
Attributable to non-controlling in
terests
1 0 1 9 0 9 –94 –94
Key Ratios
Operating margin (in %) 20.5 28.9 29.4 23.5 29.3 –3.0pp –0.4pp 0.1pp
Effective tax rate (in %)3) 23.8 23.7 28.6 29.2 –4.8pp –5.4pp
Earnings per share, basic (in €) 0.82 1.14 0.82 1.01 –1 13

Reconciliation from Non-IFRS Numbers to IFRS Numbers – Quarter

1) Adjustments in the revenue line items are for software support revenue, cloud subscriptions and support revenue, and other similarly recurring revenues that entities acquired by SAP would have recognized had they remained stand-alone entities but that SAP is not permitted to recognize as revenue under IFRS as a result of business combination accounting rules. Adjustments in the operating expense line items are for acquisition-related charges, share-based payment expenses, as well as restructuring expenses.

2) Constant currency revenue and operating income figures are calculated by translating revenue and operating income of the current period using the average exchange rates from the previous year's respective period instead of the current period. Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS number of the previous year's respective period.

For a more detailed description of these adjustments and their limitations as well as our constant currency figures, see Explanation of Non-IFRS Measures.

3) The difference between our effective tax rate (IFRS) and effective tax rate (non-IFRS) in Q3 2018 and Q3 2017 mainly results from tax effects of acquisitionrelated charges and share-based payment expenses.

Reconciliation from Non-IFRS Numbers to IFRS Numbers – Year-to-Date

€ millions, unless otherwise Q1–Q3 2018 Q1–Q3 2017 ∆ in %
stated IFRS Adj.1) Non
IFRS1)
Currency
Impact2)
Non-IFRS
Constant
Currency2)
IFRS Adj.1) Non
IFRS1)
IFRS Non
IFRS1)
Non-IFRS
Constant
Currency2)
Revenue Numbers
Cloud subscriptions and
support
3,588 26 3,614 196 3,810 2,775 0 2,775 29 30 37
Software licenses 2,558 0 2,558 94 2,653 2,814 0 2,814 –9 –9 –6
Software support 8,156 0 8,156 490 8,646 8,154 0 8,154 0 0 6
Software licenses and support 10,714 0 10,715 584 11,299 10,968 0 10,968 –2 –2 3
Cloud and software 14,302 27 14,329 781 15,109 13,742 1 13,743 4 4 10
Services 2,978 0 2,978 201 3,179 2,914 0 2,914 2 2 9
Total revenue 17,280 27 17,307 981 18,288 16,656 1 16,657 4 4 10
Operating Expense Numbers
Cost of cloud subscriptions
and support
–1,481 161 –1,320 –1,216 178 –1,039 22 27
Cost of software licenses
and support
–1,518 112 –1,406 –1,646 151 –1,495 –8 –6
Cost of cloud and software –2,999 273 –2,726 –2,862 329 –2,533 5 8
Cost of services –2,451 145 –2,306 –2,366 126 –2,240 4 3
Total cost of revenue –5,450 417 –5,032 –5,228 455 –4,773 4 5
Gross profit 11,831 444 12,275 11,428 455 11,884 4 3
Research and development –2,680 217 –2,462 –2,475 216 –2,258 8 9
Sales and marketing –4,986 520 –4,466 –5,055 536 –4,519 –1 –1
General and administration –832 106 –725 –820 109 –710 1 2
Restructuring –26 26 0 –174 174 0 –85 NA
Other operating income/
expense, net
–3 0 –3 9 0 9 <-100 <-100
Total operating expenses –13,976 1,286 –12,690 –666 –13,356 –13,743 1,491 –12,252 2 4 9
Profit Numbers
Operating profit 3,304 1,313 4,618 315 4,933 2,913 1,492 4,405 13 5 12
Other non-operating in
come/expense, net
–58 0 –58 –6 0 –6 >100 >100
Finance income 269 0 269 273 0 273 –2 –2
Finance costs –218 0 –218 –213 0 –213 2 2
Financial income, net 50 0 50 59 0 59 –15 –15
Profit before tax 3,297 1,313 4,610 2,966 1,492 4,458 11 3
Income tax expense –895 –313 –1,209 –777 –461 –1,238 15 –2
Profit after tax 2,401 1,000 3,401 2,189 1,031 3,220 10 6
Attributable to owners of
parent
2,400 1,000 3,400 2,172 1,031 3,203 10 6
Attributable to non-controlling
interests
1 0 1 17 0 17 –94 –94
Key Ratios
Operating margin (in %) 19.1 26.7 27.0 17.5 26.4 1.6pp 0.2pp 0.5pp
Effective tax rate (in %)3) 27.2 26.2 26.2 27.8 1.0pp –1.6pp
Earnings per share, basic (in €) 2.01 2.85 1.81 2.67 11 7

1) Adjustments in the revenue line items are for software support revenue, cloud subscriptions and support revenue, and other similarly recurring revenues that entities acquired by SAP would have recognized had they remained stand-alone entities but that SAP is not permitted to recognize as revenue under IFRS as a result of business combination accounting rules. Adjustments in the operating expense line items are for acquisition-related charges, share-based payment expenses, as well as restructuring expenses.

2) Constant currency revenue and operating income figures are calculated by translating revenue and operating income of the current period using the average exchange rates from the previous year's respective period instead of the current period. Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS number of the previous year's respective period.

For a more detailed description of these adjustments and their limitations as well as our constant currency figures, see Explanation of Non-IFRS Measures.

3) The difference between our effective tax rate (IFRS) and effective tax rate (non-IFRS) in the first nine months of 2018 and 2017 mainly results from tax effects of acquisition-related charges and share-based payment expenses.

Non-IFRS Adjustments – Actuals and Estimates

€ millions Estimated Amounts
for
Full Year 2018
Q1–Q3
2018
Q3 2018 Q1–Q3
2017
Q3 2017
Operating profit (IFRS) 3,304 1,236 2,913 1,314
Revenue adjustments 30–60 27 11 1 0
Adjustment for acquisition-related charges 550–610 422 144 449 140
Adjustment for share-based payment expenses 800–1,100 838 347 868 250
Adjustment for restructuring 25–35 26 4 174 –67
Operating expense adjustments 1,286 496 1,491 323
Operating profit adjustments 1,313 506 1,492 323
Operating profit (non-IFRS) 4,618 1,742 4,405 1,637

Non-IFRS Adjustments by Functional Areas

€ millions Q3 2018 Q3 2017
IFRS Acquisi
tion-Re
lated
SBP1) Restruc
turing
Non-IFRS IFRS Acqui
sition
Related
SBP1) Restruc
turing
Non-IFRS
Cost of cloud and software –1,057 69 32 0 –956 –935 72 24 0 –839
Cost of services –851 2 57 0 –792 –738 2 39 0 –697
Research and development –918 2 89 0 –828 –781 3 61 0 –717
Sales and marketing –1,673 71 130 0 –1,471 –1,640 62 100 0 –1,478
General and administration –284 1 38 0 –245 –251 1 26 0 –223
Restructuring –4 0 0 4 0 67 0 0 –67 0
Other operating income/
expense, net
2 0 0 0 2 1 0 0 0 1
Total operating expenses –4,784 144 347 4 –4,289 –4,276 140 250 –67 –3,953

1) Share-based payments

€ millions
Q1–Q3 2018
Q1–Q3 2017
IFRS Acqui
sition
Related
SBP1) Restruc
turing
Non-IFRS IFRS Acqui
sition
Related
SBP1) Restruc
turing
Non-IFRS
Cost of cloud and software –2,999 195 78 0 –2,726 –2,862 236 92 0 –2,533
Cost of services –2,451 7 138 0 –2,306 –2,366 6 120 0 –2,240
Research and development –2,680 5 212 0 –2,462 –2,475 8 208 0 –2,258
Sales and marketing –4,986 205 315 0 –4,466 –5,055 196 340 0 –4,519
General and administration –832 11 96 0 –725 –820 2 107 0 –710
Restructuring –26 0 0 26 0 –174 0 0 174 0
Other operating income/
expense, net
–3 0 0 0 –3 9 0 0 0 9
Total operating expenses –13,976 422 838 26 –12,690 –13,743 449 868 174 –12,252

1) Share-based payments

If not presented in a separate line item in our income statement, the restructuring expenses would break down as follows:

€ millions Q3 2018 Q1–Q3 2018 Q3 2017 Q1–Q3 2017
Cost of cloud and software –1 –3 50 –55
Cost of services –1 –9 3 –107
Research and development –2 –3 7 –10
Sales and marketing –1 –10 7 –2
General and administration 0 0 0 0
Restructuring expenses –4 –26 67 –174

Revenue by Region (IFRS and Non-IFRS) – Quarter

€ millions Q3 2018 Q3 2017 ∆ in %
IFRS Adj.1) Non
IFRS1)
Currency
Impact2)
Non-IFRS
Constant
Currency2)
IFRS Adj.1) Non
IFRS1)
IFRS Non
IFRS1)
Non-IFRS
Constant
Currency2)
Cloud subscriptions and support revenue by region
EMEA 363 0 363 0 364 259 0 259 40 40 40
Americas 784 10 795 1 796 576 0 576 36 38 38
APJ 157 0 157 5 161 102 0 102 53 53 58
Cloud subscriptions
and support revenue
1,304 10 1,315 6 1,321 937 0 938 39 40 41
Cloud and software revenue by region
EMEA 2,186 0 2,186 16 2,202 2,099 0 2,099 4 4 5
Americas 2,008 10 2,019 72 2,091 1,849 0 1,849 9 9 13
APJ 813 0 813 17 830 709 0 709 15 15 17
Cloud and software
revenue
5,007 11 5,017 105 5,122 4,657 0 4,658 7 8 10
Total revenue by region
Germany 902 0 902 0 901 857 0 857 5 5 5
Rest of EMEA 1,714 0 1,714 19 1,733 1,636 0 1,637 5 5 6
Total EMEA 2,616 0 2,616 19 2,634 2,494 0 2,494 5 5 6
United States 2,005 10 2,015 –22 1,994 1,800 0 1,800 11 12 11
Rest of Americas 439 0 439 119 558 447 0 447 –2 –2 25
Total Americas 2,444 10 2,454 97 2,551 2,247 0 2,247 9 9 14
Japan 240 0 240 –2 239 198 0 198 21 21 21
Rest of APJ 721 0 721 21 742 651 0 651 11 11 14
Total APJ 961 0 961 20 981 849 0 849 13 13 16
Total revenue 6,020 11 6,031 136 6,167 5,590 0 5,590 8 8 10

1) Adjustments in the revenue line items are for support revenue, cloud subscriptions and support revenue, and other similarly recurring revenues that entities acquired by SAP would have recognized had they remained stand-alone entities but that SAP is not permitted to recognize as revenue under IFRS as a result of business combination accounting rules.

2) Constant currency revenue figures are calculated by translating revenue of the current period using the average exchange rates from the previous year's respective period instead of the current period. Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS number of the previous year's respective period.

For a more detailed description of these adjustments and their limitations as well as our constant currency figures, see Explanation of Non-IFRS Measures.

Revenue by Region (IFRS and Non-IFRS) – Year-to-Date

Adj.1)
Adj.1)
IFRS
Non
Currency
Non-IFRS
IFRS
Non
IFRS
Non
IFRS1)
Impact2)
IFRS1)
IFRS1)
Constant
Currency2)
Cloud subscriptions and support revenue by region
1,034
0
1,034
27
1,061
738
0
738
40
40
EMEA
2,117
26
2,143
141
2,284
1,735
0
1,735
22
24
Americas
APJ
436
0
436
29
465
302
0
302
45
45
3,588
26
3,614
196
3,810
2,775
0
2,775
29
30
Cloud subscriptions
and support revenue
Cloud and software revenue by region
EMEA
6,393
0
6,393
114
6,507
5,992
0
5,992
7
7
5,594
27
5,620
534
6,155
5,572
1
5,573
0
1
Americas
2,315
0
2,315
132
2,447
2,178
0
2,178
6
6
APJ
14,302
27
14,329
781
15,109
13,742
1
13,743
4
4
Cloud and software
revenue
Total revenue by region
2,519
0
2,519
2
2,521
2,312
0
2,312
9
9
Germany
5,159
0
5,159
136
5,295
4,886
0
4,886
6
6
Rest of EMEA
7,678
0
7,678
138
7,816
7,198
0
7,199
7
7
Total EMEA
5,578
27
5,604
365
5,970
5,488
1
5,488
2
2
United States
1,290
0
1,290
321
1,611
1,358
0
1,358
–5
–5
Rest of Americas
6,867
27
6,894
687
7,581
6,846
1
6,847
0
1
Total Americas
683
0
683
36
719
647
0
647
6
6
Japan
2,052
0
2,052
120
2,173
1,964
0
1,964
4
4
Rest of APJ
2,735
0
2,735
156
2,891
2,612
0
2,612
5
5
Total APJ
17,280
27
17,307
981
18,288
16,656
1
16,657
4
4
Total revenue
€ millions Q1–Q3 2018 Q1–Q3 2017
∆ in %
Non-IFRS
Constant
Currency2)
44
32
54
37
9
10
12
10
9
8
9
9
19
11
11
11
11
10

1) Adjustments in the revenue line items are for support revenue, cloud subscriptions and support revenue, and other similarly recurring revenues that entities acquired by SAP would have recognized had they remained stand-alone entities but that SAP is not permitted to recognize as revenue under IFRS as a result of business combination accounting rules.

2) Constant currency revenue figures are calculated by translating revenue of the current period using the average exchange rates from the previous year's respective period instead of the current period. Constant currency period-over-period changes are calculated by comparing the current year's non-IFRS constant currency numbers with the non-IFRS number of the previous year's respective period.

For a more detailed description of these adjustments and their limitations as well as our constant currency figures, see Explanation of Non-IFRS Measures.

Employees by Region and Functional Areas

Full-time equivalents 9/30/2018 9/30/2017
EMEA Americas APJ Total EMEA Americas APJ Total
Cloud and software 6,237 4,109 5,183 15,529 5,760 3,839 4,707 14,306
Services 8,097 5,682 5,491 19,270 7,407 4,792 4,751 16,951
Research and development 12,113 5,616 8,787 26,516 11,199 5,240 8,386 24,826
Sales and marketing 9,839 9,532 5,008 24,379 9,199 9,118 4,889 23,206
General and administration 2,784 1,916 1,098 5,798 2,706 1,801 1,041 5,548
Infrastructure 2,010 931 555 3,496 1,688 852 498 3,038
SAP Group (9/30) 41,080 27,786 26,123 94,989 37,960 25,642 24,272 87,874
Thereof acquisitions1) 638 952 434 2,024 4 13 0 17
SAP Group (nine months' end average) 40,077 27,274 25,493 92,844 37,250 25,359 23,925 86,534

1) Acquisitions closed between January 1 and September 30of the respective year

Accounting Policy Disclosures

Adoption of IFRS 15

As of January 1, 2018, SAP changed several of its accounting policies to adopt IFRS 15 'Revenue from Contracts with Customers'. Under the IFRS 15 adoption method chosen by SAP, prior years (including the prior-period numbers presented in the primary financial statements in this quarterly statement) are not restated to conform to the new policies.

The impact of the policy change6 in the third quarter (first nine months) of 2018 was as follows:

  • Software licenses and support revenues experienced a benefit of €26 million (€49 million), with most of the difference resulting from:
  • exercises of customer software purchase options granted in prior years which result in software revenue, as well as;
  • revised recognition pattern for one single on-premise software subscription contract which includes an obligation to deliver, in the future, unspecified software products.

Together with other offsetting effects this resulted in a benefit of €24 million (€40 million) on total revenue.

  • Operating expenses benefitted, in cost of sales and marketing, in the amount of €44 million (€127 million) from higher capitalization of sales commissions net of higher amortization of amounts capitalized.
  • The abovementioned effects together with other insignificant effects resulted in a net positive impact on operating profit of approximately €74 million (€172 million).

Per September 30, 2018, balance sheet line items are affected by the application of IFRS 15 as compared to our pre-IFRS 15 accounting policies as follows:

  • Non-current and current other non-financial assets were higher by €240 million and €48 million, respectively (January 1, 2018: higher by €132 million and €26 million, respectively) due to the higher capitalization of sales commissions.
  • Trade and other receivables and contract liabilities were lower by €658 million and €595 million, respectively (January 1, 2018: higher by €560 million and €652 million, respectively), resulting from changes in the timing of and amounts recognized as contract balances.
  • Provisions were lower by €13 million (January 1, 2018: lower by €25 million), reflecting lower provisions for onerous customer contracts.
  • Intangible Assets were higher by €32 million (January 1, 2018: higher by €14 million), due to capitalization of costs for certain customerspecific on-premise software development arrangements.

Adoption of IFRS 9

As of January 1, 2018, SAP changed several of its accounting policies to adopt IFRS 9 'Financial Instruments'. Under the IFRS 9 adoption method chosen by SAP, prior years are not restated to conform to the new policies.

The impact of the policy change as of January 1, 2018 was as follows:

  • Trade receivables are lower by €25 million resulting from the application of the expected credit loss model.
  • OCI is lower by €157 million resulting from the reclassification of amounts attributable to available-for-sale financial assets accumulated in OCI so far to opening retained earnings.

Please also refer to Note (3e) of our Integrated Report 2017 for further qualitative explanations of the changes in accounting policies as a result of the adoption of IFRS 9 and IFRS 15.

6 "Impact of the policy change" means the difference between a measure determined under SAP's new IFRS 15-based policies and the respective measure as it would stand had our previous accounting policies continued to apply.

Foreign Currencies

We apply hyperinflation accounting for our subsidiary in Venezuela, by restating the financial statements of this subsidiary for the current period to account for changes in the general purchasing power of the local currency based on relevant price indices at the reporting date. The restated financial statements of our subsidiary in Venezuela are translated at closing rates. Most significantly impacted by this accounting are:

  • Total revenue (decrease of €16 million and €5 million in the third quarter and the nine months of 2018 respectively),
  • Operating profit (decrease of €14 million and €5 million in the third quarter and the nine months of 2018 respectively),
  • Other non-operating income/expense (gain of €49 million and loss of €3 million in the third quarter and the nine months of 2018 respectively),
  • Equity (retained earnings and other comprehensive income) (increase of €15 million as at 9/30/2018),
  • Contract liabilities (decrease of €15 million as at 9/30/2018).

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