Quarterly Report • Nov 4, 2019
Quarterly Report
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MUNICH, 04 November 2019
Sitz in München. Amtsgericht München HRB 201055.
1 Unless indicated otherwise, all financial KPIs and year-on-year comparisons published in this document are prepared in accordance with IFRS accounting standards as adopted by the European Union. Financial KPIs for 2019 therefore include the effects of the implementation of IFRS 16 as of 1 January 2019
2 Excluding the negative impact from regulatory changes; mainly driven by the MTR regulation (mobile termination rate cut to EURc 0.95 per minute as of 1 Dec 2018) and the international call regulation within the EU that kicked-in as of 15 May 2019
3 Adjusted for exceptional effects and excluding the negative impact from regulatory changes; mainly usage elasticity effects from the European roaming regulation and the international call regulation within the EU

4 Excluding the negative impact from regulatory changes; mainly driven by the MTR regulation (mobile termination rate cut to EURc 0.95 per minute as of 1 Dec 2018) and the international call regulation within the EU that kicked-in as of 15 May 2019
5 Mobile service revenues include base fees and fees paid by our customers for the usage of voice, sms and mobile data services. Also, access and interconnection fees as well as other charges levied on our partners for the use of our network are included
6 Exceptional effects were EUR 24 million of restructuring expenses in the period January to September 2019 (EUR 48 million based on IAS 17). The difference between restructuring charges under IAS 17 and IFRS 16 is due to the fact that certain IAS 17 operating lease commitments require the recognition of provisions, whereas those are recognised as lease liabilities under IFRS 16. Regulatory effects amounted to EUR -25 million in the period January to September 2019
7 Excluding additions from capitalised right-of-use assets (as of 1 January 2019) and excluding additions from capitalised finance leases (till 31 December 2018)

• Consolidated net financial debt8 under IFRS 16 stood at EUR 4,206 million as of 30 September 2019 with a leverage ratio of 1.8x9 . Under IAS 17, the leverage ratio was 0.9x, benefitting from the deferral of spectrum payments, and thus in line with the self-defined target of up to or at 1.0x.
We will review our self-defined leverage target by year-end to reflect IFRS 16 accounting standards as well as the upcoming 5G investments, whilst maintaining our BBB investment grade rating from Fitch.
8 Net financial debt includes current and non-current interest-bearing financial assets and interest-bearing liabilities as well as cash and cash equivalents and excludes the payables for the spectrum auction
9 Non-audited. Leverage ratio is defined as net financial debt divided by the OIBDA for the last twelve months adjusted for exceptional effects. Thus, leverage under IFRS 16 is calculated based on an extrapolated rolling 12-month OIBDA. It will only be possible to report a leverage ratio based on actuals under IFRS 16 with the publication of the financial statements for 2019

After having secured a highly competitive spectrum position in the 2019 auction, Telefónica Deutschland signed the German mobile network pact in September 2019 for LTE expansion in exchange for improved 5G spectrum payment terms. Thus, 99% of households are to be supplied with nationwide LTE by the end of 2020 and 99% per federal state by the end of 2021. Specifically, Telefónica Deutschland has committed itself to build 333 additional mobile radio sites in white spots by the end of 2021. Therefore, we are making a significant contribution, especially to closing white spots in rural regions and to further improving our customers' user experience. In return, the improved payment terms for the 5G frequencies auctioned, gives us a significant financial advantage as payments can be deferred with interest-free instalment payments to be made between December 2019 and 2030.
Telefónica Deutschland thus continues to push ahead with LTE rollout and will install around 10,000 new LTE sites throughout 2019 alone. YTD 2019, we put more than 7,000 new LTE elements into operation – in September alone, 850 new LTE sites were installed across all 16 German federal states. In cities, the LTE network for O2 customers was further densified and expanded to include additional capacities and LTE frequency bands. In addition, we will continue to roll out fibre in the backhaul by means of a variety of cooperations and confirm our target of ~70% of fibre penetration in the backhaul by 2022.
In the industrial sector, Telefónica Deutschland has already successfully started into the 5G era. Together with Mercedes-Benz Cars and Ericsson we will establish the first 5G network for automobile production in the "Factory 56" in Sindelfingen near Stuttgart.
Due to higher data rates and significantly lower latency times, the new mobile communications standard ensures more flexible production and logistics processes in companies. In the next step, 5G will also be relevant for private customers, as the standard primarily offers more network capacity and higher speeds for the use of their digital applications. Telefónica Deutschland will present concrete 5G expansion plans later in the second half of the year. Network cooperations will form an important pillar of these plans.
In this context, Telefónica Deutschland also announced to be considering the divestiture of further parts of its passive mobile communications infrastructure portfolio on 10 September 2019. One possible scenario is the sale of rooftop sites to the Telefónica S.A. subsidiary Telxius. The currently attractive valuations for structural network infrastructure provide Telefónica Deutschland with the opportunity to further enhance our financial flexibility.
On October 30, 2019, we entered into a fixed network cooperation with Tele Columbus. The partnership gives Telefónica Deutschland long-term access to Tele Columbus' cable and fiber optic networks, enabling us to provide our customers with data speeds of up to 1 Gbit/s per cable and fiber in the future. With 2.3 million households currently supplied with IP products via its cable and fiber-optic networks, Tele Columbus is one of the leading fiber network operators in Germany. Following the nationwide fixed network agreement concluded with Vodafone in May 2019 for exclusive high-speed Internet access to 24 million households in Germany and the extensive cooperation with Deutsche Telekom in the fixed-network area that has existed for years, the cooperation with Tele Columbus further strengthens our position in access to future-proof fixed network infrastructure.

We also continue to push ahead with digital innovations in the network space. In the third quarter of the fiscal year, for example, Telefónica Deutschland signed a contract with Discovergy to equip all mobile communications sites with electronic recording of electricity consumption. The latest smart meter technology enables significant energy cost saving, while also protecting the environment. Smart meters can be used to accurately identify consumption variances, so that system failures can be anticipated ('predictive maintenance'). In addition, automated invoice verification with actual consumption values can take place.
In July, Telefónica Deutschland also signed a contract with Berliner Verkehrsbetriebe (BVG) for the further expansion of Berlin's subway network with modern mobile communications technology. This includes a further consolidation and adaptation of the mobile radio capacities to the requirements of the users in the coming years. The technical expansion is made possible by so-called "Base Transceiver Station (BTS) hotels" which provide users on the subway lines with fast data services centrally and very flexibly. The "BTS hotels" are centrally located operating rooms that bundle all mobile radio stations at one location. From there, the mobile radio capacities are brought to the antennas via fibre optics as required. This in turn enables almost loss-free distribution of the mobile radio capacities to the surrounding tunnels and platforms. We expect the first "BTS hotel" to be completed in November 2019.
Our four-year (2019 – 2022) transformation programme Digital4Growth has a clear focus on customer experience in the digital age. We are striving for continued profitable growth by capturing additional revenue growth opportunities in our core business, while also pushing into new business areas such as those arising from e-SIM capabilities, Advanced Data Analytics (ADA) or the Internet-of-Things (IoT). We also target efficiency gains from the further automation and digitalisation of processes, thus becoming 'simpler, faster and better'.
We reiterate our transformation goal of capturing an additional EUR 600 million of gross OIBDA between 2019 & 2022, including growth and efficiency gains. In 2019, we foresee an additional ~EUR 40 million gross gains at OIBDA level, with a significant ramp up throughout the year and in the outer years. Upfront transformation investments are expected to gradually fade out over the duration of the programme.
In the first nine months of the year, transformation invest was mainly related to omni-channel initiatives and the further optimisation of our churn analytics capabilities. In the nine months period, ~EUR 25 million of gross transformation benefits were delivered (~EUR 10 million in Q3), mainly from our successful initiatives in the market.

Commercial activities in the third quarter of the fiscal year supported our successful ARPU-up strategy, reflected in positive trends in trading and churn. The following product innovations were implemented in Q3:
The O2 HomeSpot can connect up to 64 devices with secure WLAN and is available in combination with the O2 my Data Spot 100 GB or Unlimited tariff for a one-time fee of EUR 25. With the O2 my Data Spot Flex, the O2 HomeSpot comes with a one-time fee of EUR 145. Alternatively, Flex customers can pay off the LTE router in 24 monthly instalments of EUR 5 plus a EUR 25 deposit.
We also received several awards in Q3 2019:

Telefónica Deutschland results for the first nine months of 2019 were in line with expectations in the context of quarterly phasing. Thus, we re-iterate our full-year 2019 outlook. We foresee continued positive momentum in trading and total revenue, depending on the commercial environment in Q4. Where exactly within the guidance range OIBDA will come out depends on a couple of factors in Q4, such as market dynamics, commercial & transformation invest as well as ongoing business topics with suppliers & partners.
Effects from the implementation of IFRS16 as of 1 January 2019 are not reflected in the financial outlook10
| Baseline 2018 | Outlook 2019 | 9M 2019 | |
|---|---|---|---|
| Revenue | EUR 7,320 million | Broadly stable y-o-y (excl. negative regulatory effects of EUR 60-70 million) |
+2.1% y-o-y |
| OIBDA Adjusted for exceptional effects11 |
EUR 1,884 million | Broadly stable to slightly positive y-o-y (excl. negative regulatory effects of EUR 40-50 million) |
+0.8% y-o-y as per IAS 17 reporting ---- +25.4% y-o-y as per IFRS 16 reporting |
| Capex12 to Sales Ratio | 13.2% | Approx. 13-14% | 14.4% |
| Dividend | EUR 0.27/share Payout for FY 2018 in May 2019 |
High pay-out ratio over FCF | N/A |
Telefónica Deutschland remains committed to an attractive shareholder remuneration; we maintain high confidence in our FCF generation ability and our dividend policy is unchanged since the IPO.
10 For more information, please refer to the materials of the quarterly reporting during the period
11 Exceptional effects such as restructuring costs or the sale of assets are excluded
12 Excluding additions from capitalised right-of-use assets (as of 1 January 2019) and excluding additions from capitalised finance leases (till 31 December 2018)

As of 30 September 2019 Telefónica Deutschland's customer accesses reached 48.0 million (+1.6% yearon-year), of which there were 43.6 million13 mobile accesses (+1.3% year-on-year). Mobile postpaid grew by +5.8% year-on-year and came to 23.3 million customers. At the end of September, mobile postpaid accounted for 53.4% of our total mobile base, a plus of +2.3 percentage points year-on-year. The mobile prepaid base showed a further stabilisation trend and amounted to 20.3 million customers, a decline of only -3.4% year-on-year versus -4.1% in Q2 2019. In fixed, the DSL retail customer base totalled 2.2 million accesses, a year-on-year growth of +6.8% driven by strong demand for VDSL. The VDSL base increased by +16.6% year-on-year to 1.6 million accesses, representing 74% of our fixed retail base.
Mobile postpaid registered a strong increase of +999 thousand net additions in 9M 2019 compared to +723 thousand net additions in the same period of the previous year; +392 thousand of these were generated in the third quarter versus+233 thousand in Q3 2018. Steady underlying customer demand for the O2 Free portfolio was further supported by commercial invest to position the O2 brand and to drive ARPU-up. In addition, the contribution from partner brands remained strong and delivered 61% of gross additions in the nine months period, supported by a 4G focus and the related migrations to Telefónica Deutschland network.
Mobile prepaid saw a further stabilisation with -210 thousand net disconnections in the nine month period 2019, compared to -829 thousand in 9M 2018, still as a result of reduced demand in prepaid following regulatory changes and the general market trend towards postpaid. Q3 confirmed the signs of improving churn from the previous quarter and posted net disconnections of only -3 thousand (-145 thousand in Q3 2018).
Postpaid churn stood at -1.5% both at the end of September and Q3, a slight improvement of +0.1 percentage points in 9M 2019 and stable year-on-year in the third quarter. O2 consumer postpaid churn saw a further slight year-on-year improvement to -1.3% in the January to September period and to -1.4% in Q3 2019. The implied annualised churn rates of -15.7% for 9M again goes beyond our 2 p.p. target for 2022 (vs. -18.0% at FY 2017).
Smartphone penetration14 was 69.3% at the end of September across brands and segments, +4.4 percentage points year-on-year.
The LTE customer base accelerated growth to +21.8% year-on-year reaching 20.9 million accesses as of 30 September 2019, fuelled by the sustained demand for high-speed mobile data services. LTEpenetration across the base reached 49.3%, up +8.3 percentage points year-on-year. LTE penetration in postpaid continues to be significantly higher (~66%).
The fixed retail broadband customer base climbed by +6.8% year-on-year and totalled approx. 2.2 million accesses. In the first nine months of 2019 we registered +114 thousand net additions, thereof +31 thousand in Q3 driven by the strong traction of the VDSL portfolio. VDSL posted +178 thousand net additions from January to September and +53 thousand in the third quarter.
13 Based on 6 months inactivity accounting, mobile customer base stood at 45.7 million accesses and our total access base reached 50.1 million
14 Defined as the number of active mobile data tariffs over total mobile customer base, excluding M2M and data-only accesses

ARPU trends continue to show the impact of the expected regulatory drag (see outlook 2019). Visible ARPU accretive effects from the O2 Free portfolio and new value-added services are also still partially offset by easing legacy base effects. Nevertheless, the blended mobile ARPU came to EUR 10.0 in the first nine months of 2019 and EUR 10.2 in the July to September period, a plus of +0.2% for both periods. Postpaid ARPU fell -3.5% year-on-year to EUR 14.3 in the first nine months and -3.6% year-on-year (from -3.3% year-on-year in Q2 2019) to EUR 14.4 in Q3 2019. Prepaid ARPU stood at EUR 6.0 in the January to September period and to EUR 6.2 in the third quarter, a plus of +3.3% and +3.6% year-on-year respectively.
The fixed retail ARPU reached EUR 23.3 in the first nine months of the year and Q3 respectively (-5.3% year-on-year in 9M and -5.0% in Q3) and reflects the year-on-year higher customer base as well as a higher share of bundles in the customer base.

Revenue came in at EUR 5,429 million in the first nine months of 2019, a plus of +1.4% year-on-year (EUR 1,865 million in the third quarter, +1.9% year-on-year) helped by continued strong demand for handsets and further improving MSR performance after the turnaround in Q2 2019. Excluding negative regulatory effects of EUR -39 million (mainly MTR)15, revenue rose +2.1% year-on-year in the first nine months to EUR 5,468 million and +2.7% year-on-year in Q3 reaching EUR 1,879 million.
Mobile service revenue16 continued to improve and totalled EUR 3,960 million (+0.6% year-on-year) in January to September period and EUR 1,361 million (+1.6% year-on-year) in Q3. We are seeing positive effects from the O2 Free new connector ARPU, while headwinds from legacy base rotation and retention activities are gradually easing. Excluding negative regulatory effects of EUR -36 million in 9M (EUR -14 million in Q3), underlying mobile service revenue accelerated to +1.5% year-on-year in the first nine months of the year and +2.7% year-on-year in the third quarter. Underlying mobile service revenue reached EUR 3,996 million in the January to September period and EUR 1,374 million in the third quarter.
Mobile data revenue grew +4.6% year-on-year to EUR 2,270 million in the first nine months of 2019 and +6.1% year-on-year to EUR 790 million in the July to September period, a reflection of the unabated LTE adoption and customer demand for larger data bundles. As a percentage of data revenues, non-SMS data revenues increased +5.6 percentage points year-on-year to 90.7% in the first nine months of the year.
Handset revenue rose +10.5% year-on-year to EUR 914 million in the January to September period, and +6.4% year-on-year at EUR 318 million in the third quarter of the year with continued strong demand for high-value smartphones while year-on-year comps were tougher in Q3.
Fixed revenue reached EUR 552 million (-5.2% year-on-year) as per end of September and slowed its decline in the third quarter of 2019, reaching EUR 185 million (-3.2% year-on-year versus -3.5% in Q2 2019). Fixed retail revenue saw a slight decrease of -1.5% year-on-year until September and grew +0.3% year-on-year in Q3, reflecting the year-on-year higher customer base as well as a higher share of bundles in the customer base.
Other income came to EUR 120 million in the first nine months of 2019 (+2.6% year-on-year) and EUR 42 million (-13.5% year-on-year) in Q3 and is mainly related to the capitalisation of network rollout costs.
15 Mobile termination rates were lowered to EURc 0.95 per minute from EURc 1.07 per minute as of 1 Dec 2018
16 Mobile service revenues include base fees and fees paid by our customers for the usage of voice, sms and mobile data services. Also, access and interconnection fees as well as other charges levied on our partners for the use of our network are included

Operating expenses declined -6.5% year-on-year in 9M and -7.0% year-on-year in Q3 driven by the implementation of IFRS 16 accounting standards and its impact on operating lease expenses further helped by lower supplies as well as integration and transformation benefits. Operating expenses thus totalled EUR 3,877 million and EUR 1,319 million respectively and include exceptional17 effects of EUR 24 million in 9M (EUR 2 million in Q3), mainly related to remaining rental obligations in the mobile and the legacy fixed network. According to IAS 17, exceptional effects18 were EUR 48 million in 9M and EUR 8 million in Q3.
17 Exceptional effects were EUR 24 million of restructuring expenses in the period January to September 2019 (EUR 48 million based on IAS 17) 18 The difference between restructuring charges under IAS 17 and IFRS 16 is due to the fact that certain IAS 17 operating lease commitments
require the recognition of provisions, whereas those are recognised as lease liabilities under IFRS 16
19 Includes other expenses and impairment losses in accordance with IFRS 9

Operating Income before Depreciation and Amortisation (OIBDA) adjusted for exceptional20 and regulatory effects21 amounted to EUR 1,384 million based on IAS 17, +0.8% year-on year in the first nine months of 2019 (EUR 482 million, +0.9% year-on-year in Q3). As per IFRS 16 accounting standards underlying21, 22 OIBDA grew +25.4% year-on-year to EUR 1,721 million in the January to September period (+25.8% year-on-year to EUR 601 million in Q3).
Please be aware that public consensus figures tend to mix IAS 17 and IFRS 16 estimates for our company this year; you will find regular updates of the full-year, company-gathered consensus under both accounting standards on our website: https://www.telefonica.de/investor-relationsen/share/analyst-recommendation.html.
Exceptional effects21 consists of restructuring costs mainly related to remaining network rental agreements and provisions for severance payments. Regulatory effects made up EUR -25 million in the first nine months (EUR -10 million in Q3), mainly related to usage elasticity effects from the EU roaming and international calls regulation, with the latter coming into effect as of 15 May 2019. Including those exceptional and regulatory effects, OIBDA-based on IFRS 16 reached EUR 1,696 million, +23.6% year-onyear in the first nine months of 2019 (EUR 590 million; +23.6% year-on-year in Q3). Telefónica Deutschland continued to invest into the market and in transformation to keep the momentum up and to generate sustainable revenue growth. We saw early transformation savings of ~EUR 25 million in the first nine months of 2019 (~EUR 10 million in Q3), as well as remaining roll-over effects from integration synergies of ~EUR 35 million (~EUR 5 million in Q3).
The underlying OIBDA margin21, 22 expanded by +5.8 percentage points year-on-year to 31.5% in 9M 2019 under IFRS 16.
Group fees came to EUR 25 million in the first nine months of the year and to EUR 8 million in the third quarter of 2019.
Depreciation & Amortisation totalled EUR 1,813 million in the January to September period, a growth of +28.0% year-on-year, driven by the implementation of IFRS 16 as a bulk of the operating lease expenses become Right-of-Use assets on the balance sheet. As per IAS 17, Depreciation & Amortisation amounted to EUR 1,447 million, +2.2% y-o-y, mainly due to the shortened useful life of network equipment as a result of the network integration.
The operating loss for the first nine months of 2019 came to EUR -141 million versus an operating loss of EUR -92 million in the same period of 2018.
The net financial expenses for 9M amounted to EUR -39 million compared to EUR -31 million in the prior year.
The Company reported no material income tax expenses in the first nine months of 2019.
20 Exceptional effects were EUR 24 million of restructuring expenses in the period January to September 2019 (EUR 48 million based on IAS 17). The difference between restructuring charges under IAS 17 and IFRS 16 is due to the fact that certain IAS 17 operating lease commitments require the recognition of provisions, whereas those are recognised as lease liabilities under IFRS 16
21 Regulatory effects amounted to EUR -25 million in the period January to September 2019

The net loss in 9M 2019 was EUR -180 million, compared to a net loss of EUR -123 million in the same period of the prior year.
CapEx22 reached EUR 782 million reflecting continued focus on customer experience with the LTE roll-out in full swing, including synergies of EUR ~35 million in the first nine months with a C/S ratio of 14.4%. CapEx came to EUR 286 million in Q3 with a C/S ratio of 15.3% on the basis of quarterly phasing.
Operating cash flow (OIBDA minus CapEx23) for 9M period was EUR 890 million (+52.4% year-on-year), as a result of the in-year phasing of Capex23 and more importantly the positive IFRS 16 impacts on OIBDA.
Free cash flow (FCF)23 including the dividend payment of EUR 803 million for the financial year 2018 came to EUR -170 million for 9M 2019 under IFRS 16. Lease payments, primarily for leased lines and antenna sites, which are capitalised under IFRS 16, amounted to EUR 39924 million. As a result, normalised FCF under IAS 17 stood at EUR 234 million in the first nine months of the year compared to EUR 301 million in the prior year with the usual seasonal phasing. We maintain strong confidence in our ability to generate FCF growth.
Working capital movements and adjustments were negative in the amount of EUR -210 million. This developments was mainly driven by prepayments for incidental lease costs, low value and short term leases in connection with leased line and mobile site rental and other prepayments (EUR -72 million), a reduction in restructuring provisions (EUR -21 million) as well as other working capital movements in the amount of EUR -144 million. The latter include silent factoring transactions for handset receivables in the gross amount of EUR 503 million, which were outweighed by other working capital movements, including a reduction in trade and other payables and inventories.
Following the dividend payment for the financial year 2018 of EUR 803 million in May, consolidated net financial debt25 under IFRS 16 reached EUR 4,206 million as of 30 September 2019 with a leverage ratio of 1.8x26. Under IAS 17, leverage stood at 0.9x and is thus in line with the self-defined target of at or above 1.0x.
We will review our self-defined leverage target by year-end to reflect IFRS 16 accounting standards as well as the upcoming 5G investments, whilst maintaining our BBB investment grade rating from Fitch.
Fitch has confirmed our BBB Rating on 09 September 2019 and said new spectrum payment terms improve rating headroom.
22 Excluding additions from capitalised right-of-use assets (as of 1 January 2019) and excluding additions from capitalised finance leases (till 31 December 2018)
23 Free cash flow pre dividends and payments for spectrum (FCF) is defined as the sum of cash flow from operating activities and cash flow from investing activities and does not contain payments for investments in spectrum as well as related interest payments
24 Includes EUR 406 million of lease payments under IFRS 16 and -EUR 6 million of former IAS 17 finance lease payments
25 Net financial debt includes current and non-current interest-bearing financial assets and interest-bearing liabilities as well as cash and cash equivalents and excludes the payables for the spectrum auction
26 Non-audited. Leverage ratio is defined as net financial debt divided by the OIBDA for the last twelve months adjusted for exceptional effects. Thus, leverage under IFRS 16 is calculated based on an extrapolated rolling 12-month OIBDA. It will only be possible to report a leverage ratio based on actuals under IFRS 16 with the publication of the financial statements for 2019

TELEFÓNICA DEUTSCHLAND GROUP
ACCESSES
Unaudited
| (in thousands) | Q1 | Q2 | Q3 | Q1 | Q2 | Q3 | Q4 |
|---|---|---|---|---|---|---|---|
| Final clients access es | 47,202 | 47,556 | 48,011 | 47,011 | 47,172 | 47,268 | 47,089 |
| Fixed telephony acces ses | 2,041 | 2,078 | 2,114 | 1,969 | 1,959 | 1,966 | 1,996 |
| Internet and da ta acces s es | 2,248 | 2,260 | 2,290 | 2,266 | 2,251 | 2,253 | 2,275 |
| Narrowband | 124 | 98 | 96 | 206 | 203 | 198 | 195 |
| Broadband | 2,124 | 2,162 | 2,193 | 2,060 | 2,048 | 2,054 | 2,080 |
| thereof VDSL | 1,507 | 1,566 | 1,619 | 1,243 | 1,330 | 1,389 | 1,441 |
| Mobile acces ses | 42,913 | 43,218 | 43,607 | 42,777 | 42,962 | 43,049 | 42,819 |
| Prepaid | 20,332 | 20,335 | 20,332 | 21,346 | 21,198 | 21,052 | 20,543 |
| Pos tpaid | 22,581 | 22,883 | 23,275 | 21,431 | 21,764 | 21,997 | 22,276 |
| thereof M2M (1) | 1,210 | 1,154 | 1,179 | 1,067 | 1,103 | 1,135 | 1,188 |
| Pos tpaid (%) | 52.6% | 52.9% | 53.4% | 50.1% | 50.7% | 51.1% | 52.0% |
| Sma rtphone penetration (%) (2) | 66.6% | 67.9% | 69.3% | 62.0% | 63.5% | 64.9% | 66.0% |
| LTE customers (3) | 19,254 | 20,175 | 20,905 | 16,094 | 16,596 | 17,157 | 18,434 |
| Wholes ale acces ses (4) | – | – | – | 63 | 8 | 0 | – |
| Total accesses | 47,202 | 47,556 | 48,011 | 47,075 | 47,180 | 47,268 | 47,089 |
(1) Includes a revenue-neutral technical base correction in Q2 2019.
(2) Smartphone penetration is calculated based on the number of customers with a smallscreen tariff (e.g. for smartphones) divided by the total mobile customer base, less M2M and customers with a bigscreen tariff (e.g. for surfsticks, dongles, tablets).
(3) LTE customer defined customer with LTE enabled handset & LTE tariff.
(4) Wholesale accesses incorporate unbundled lines offered to 3rd party operators, including wirelines telephony and high-speed Internet access.
| 2019 | 2018 | |||||||
|---|---|---|---|---|---|---|---|---|
| (in thousands) | Q1 | Q2 | Q3 | Q1 | Q2 | Q3 | Q4 | |
| Mobile acces s es ; alternative calculation bas e (5) | 45,123 | 45,292 | 45,696 | 45,285 | 45,201 | 45,383 | 45,256 | |
| Prepaid | 22,192 | 22,070 | 22,066 | 23,508 | 23,122 | 23,039 | 22,627 | |
| Pos tpaid | 22,931 | 23,222 | 23,630 | 21,777 | 22,079 | 22,344 | 22,629 | |
| Mobile acces s es ; alternative calculation bas e (5) without M2M |
43,913 | 44,138 | 44,517 | 44,218 | 44,097 | 44,248 | 44,068 |
(5) At the beginning of 2017 Telefónica Deutschland introduced an additional methodology for counting mobile accesses. It takes into account an alternative definition of the time window for counting inactive prepaid customers (six months).

Unaudited
| 2019 | 2018 | |||||||
|---|---|---|---|---|---|---|---|---|
| Q1 | Q2 | Q3 | Q1 | Q2 | Q3 | Q4 | ||
| ARPU (in euros) (1) | 9.8 | 10.0 | 10.2 | 9.8 | 10.0 | 10.2 | 10.1 | |
| Prepa id | 5.7 | 5.9 | 6.2 | 5.6 | 5.8 | 6.0 | 6.0 | |
| Postpa id excl. M2M | 14.2 | 14.4 | 14.4 | 14.8 | 14.8 | 15.0 | 14.8 | |
| Da ta ARPU (in euros ) | 5.7 | 5.8 | 6.1 | 5.4 | 5.6 | 5.8 | 5.8 | |
| % non-SMS over data revenues (2) | 90.4% | 90.4% | 91.1% | 85.0% | 84.1% | 85.9% | 86.3% | |
| Voice Tra ffic (m min) (3) | 26,017 | 26,747 | 26,460 | 23,341 | 24,554 | 23,899 | 25,616 | |
| Da ta Tra ffic (TB) (4) | 193,007 | 226,753 | 252,522 | 126,040 | 151,620 | 165,440 | 179,250 | |
| Churn (%) | 1.9% | 1.8% | 1.9% | 2.2% | 1.8% | 2.0% | 2.3% | |
| Postpa id churn (%) excl. M2M | 1.6% | 1.5% | 1.5% | 1.7% | 1.5% | 1.6% | 1.8% |
(1) ARPU (average revenue per user) is calculated as monthly average of the quarter.
(2) % non-SMS over data revenues in relation to the total data revenues.
(3) Voice Traffic is defined as minutes used by the company customers, both outbound and inbound. Only outbound on-net traffic is included, inclusive of promotional traffic. Traffic not associated to the Company's mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is excluded. Traffic volume is non rounded.
(4) Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company's mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume nonrounded.

CONSOLIDATED INCOME STATEMENT
Unaudited
| July 1 to September 30 | January 1 to September 30 | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| (Euros in millions ) | 2019 | 2018 | Change | % Change | 2019 | 2018 | Change | % Change | ||
| Revenues | 1,865 | 1,830 | 35 | 1.9 | 5,429 | 5,355 | 74 | 1.4 | ||
| Revenues | 1,879 | 1,830 | 49 | 2.7 | 5,468 | 5,355 | 113 | 2.1 | ||
| (excl. regulatory effects 2019) | ||||||||||
| Mobile business | 1,679 | 1,638 | 41 | 2.5 | 4,874 | 4,764 | 110 | 2.3 | ||
| Mobile service revenues | 1,361 | 1,339 | 22 | 1.6 | 3,960 | 3,937 | 23 | 0.6 | ||
| Mobile service revenues (excl. regulatory effects 2019) |
1,374 | 1,339 | 35 | 2.7 | 3,996 | 3,937 | 59 | 1.5 | ||
| Hands et revenues | 318 | 299 | 19 | 6.4 | 914 | 827 | 87 | 10.5 | ||
| Fixed business | 185 | 191 | (6) | (3.2) | 552 | 582 | (30) | (5.2) | ||
| Other revenues | 1 | 1 | (0) | (16.1) | 3 | 9 | (6) | (65.7) | ||
| Other income | 42 | 49 | (7) | (13.5) | 120 | 117 | 3 | 2.6 | ||
| Operating expenses | (1,319) | (1,418) | 99 | (7.0) | (3,877) | (4,148) | 271 | (6.5) | ||
| Supplies | (584) | (622) | 37 | (6.0) | (1,679) | (1,747) | 68 | (3.9) | ||
| Personnel expenses | (145) | (148) | 3 | (2.1) | (447) | (451) | 4 | (0.8) | ||
| Impairment loss es in a ccordance with IFRS 9 | (19) | (14) | (5) | 31.8 | (56) | (54) | (2) | 3.9 | ||
| Other expens es | (571) | (635) | 63 | (10.0) | (1,696) | (1,897) | 201 | (10.6) | ||
| thereof Group fees | (8) | (9) | 1 | (7.1) | (25) | (28) | 3 | (9.1) | ||
| Operating income before depreciation and amortization (OIBDA) | 588 | 461 | 128 | 27.7 | 1,672 | 1,324 | 348 | 26.3 | ||
| OIBDA margin | 31.6% | 25.2% | 6.4%-p. | 30.8% | 24.7% | 6.1%-p. | ||||
| Exceptiona l effects (1) | (2) | (17) | 15 | (89.0) | (24) | (49) | 25 | (50.3) | ||
| OIBDA adjusted for exceptional effects (1) | 590 | 478 | 113 | 23.6 | 1,696 | 1,373 | 324 | 23.6 | ||
| OIBDA margin adjusted for exceptional effects | 31.7% | 26.1% | 5.6%-p. | 31.2% | 25.6% | 5.6%-p. | ||||
| OIBDA adjusted for exceptional effects (1) | 601 | 478 | 123 | 25.8 | 1,721 | 1,373 | 348 | 25.4 | ||
| (excl. regulatory effects 2019) OIBDA margin adjusted for exceptional effects |
||||||||||
| (excl. regulatory effects 2019) | 32.0% | 26.1% | 5.9%-p. | 31.5% | 25.6% | 5.8%-p. | ||||
| Depreciation and amortization | (599) | (479) | (120) | 25.0 | (1,813) | (1,416) | (397) | 28.0 | ||
| Operating income | (10) | (18) | 8 | (42.9) | (141) | (92) | (49) | 53.0 | ||
| Net financial income (expense) | (14) | (12) | (2) | 14.1 | (39) | (31) | (8) | 27.4 | ||
| Profit (loss) before tax for the period | (24) | (30) | 6 | (20.0) | (180) | (123) | (57) | 46.6 | ||
| Income tax | 0 | 0 | (0) | (39.9) | 0 | 0 | 0 | 86.8 | ||
| Total profit for the period | (24) | (30) | 6 | (19.9) | (180) | (123) | (57) | 46.6 | ||
| Number of s hares in millions as of end of period date | 2,975 | 2,975 | – | – | 2,975 | 2,975 | – | – | ||
| Ba sic earnings per sha re (in euros ) (2) | (0.01) | (0.01) | 0 | (19.9) | (0.06) | (0.04) | (0) | 46.6 | ||
| CapEx total (3) | (286) | (316) | 30 | (9.4) | (782) | (740) | (42) | 5.7 | ||
| thereof CapEx (4) | (286) | (312) | 26 | (8.4) | (782) | (732) | (49) | 6.8 | ||
| thereof additions from ca pitalis ed finance leases | – | (3) | 3 | (100.0) | – | (8) | 8 | (100.0) | ||
| Additions from capitalis ed right-of us e as s ets | (37) | – | (37) | (>100,0) | (184) | – | (184) | (>100,0) | ||
| CapEx/Sales ratio (5) | 15.3% | 17.2% | (1.9%-p.) | 14.4% | 13.8% | 0.6%-p. | ||||
| Operating cas h flow (OIBDA-CapEx) (6) | 302 | 148 | 154 | >100,0 | 890 | 592 | 299 | 50.5 | ||
| Free cash flow pre dividends and pa yments for s pectrum (7) | 311 | 217 | 94 | 43.1 | 633 | 301 | 331 | >100,0 |
(1) Exceptional effects as of 30 September 2019 include restructuring expenses amounting to EUR 24 million. Exceptional effects as of 30 September 2018 include restructuring expenses amounting to EUR 46 million and acquisition related consultancy costs amounting to EUR 3 million.
(2) Basic earnings per share are calculated by dividing profit (loss) after taxes for the period by the weighted average number of ordinary shares of 2,975m for the years 2019 and 2018.
(3) Excluding additions from business combinations and capitalised costs on borrowed capital for investments in spectrum.
(4) CapEx total excluding additions from captalised finance leases.
(5) The calculation is based on CapEx total.
(6) The calculation is based on CapEx.
(7) Free cash flow pre dividends and payments for spectrum is defined as the sum of the cash flows from operating activities and the cash flows from investing activities and does not contain payments for investments in spectrum as well as related interest payments.
Unless indicated otherwise all financial KPIs and year-on-year comparisons published in this document are prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union (EU). Therefore the financial KPIs for 2019 include the effects of the IFRS 16 implementation as of 1 January 2019.

KEY PERFORMANCE INDICATORS - IAS 17 RECONCILIATION Unaudited
| 1 July to 30 September 2019 | 1 January to 30 September 2019 | ||||||
|---|---|---|---|---|---|---|---|
| (Euros in millions) | IFRS 16 | Adjustments | IAS 17 | IFRS 16 | Adjustments | IAS 17 | |
| Revenues (excl. regulatory effects 2019) |
1,879 | – | 1,879 | 5,468 | – | 5,468 | |
| OIBDA adjusted for exceptional effects (excl. regulatory effects 2019) |
601 | (119) | 482 | 1,721 | (338) | 1,384 | |
| OIBDA margin adjusted for exceptional effects (excl. regulatory effects 2019) |
32.0% | 25.6% | 31.5% | 25.3% | |||
| Ca pEx/Sa les ra tio (1) | 15.3% | – | 15.3% | 14.4% | – | 14.4% | |
| Net financial debt (2) | 4,206 | (2,503) | 1,702 | ||||
| Levera ge ra tio (3) | 1.8x | (0.9x) | 0.9x |
(2) Net financial debt includes current and non-current interest-bearing financial assets and interest-bearing financial liabilities as well as cash and cash equivalents. (1) The calculation is based on CapEx excluding additions from business combinations, from captalised right-of-use assets and capitalised costs on borrowed capital for investments in spectrum.
(3) Unaudited. Leverage ratio is defined as net financial debt divided by the OIBDA for the last twelve months adjusted for exceptional effects. Thus, leverage ratio under IFRS 16 is calculated based on an extrapolated rolling 12-month OIBDA. It will only be possible to report a leverage ratio based on actuals under IFRS 16 with the publication of the financial statements for 2019.

18
Unaudited
| (Euros in millions) | 2019 | 2018 | Change | % Change |
|---|---|---|---|---|
| NON-CURRENT ASSETS | 14,556 | 11,061 | 3,496 | 31.6 |
| Goodwill | 1,960 | 1,960 | – | – |
| Other intangible assets | 5,576 | 4,727 | 849 | 18.0 |
| Property, pla nt and equi pment | 3,788 | 3,793 | (5) | (0.1) |
| Right-of-use assets | 2,617 | 0 | 2,617 | (>100,0) |
| Trade and other receivables | 71 | 70 | 1 | 1.2 |
| Other financial assets | 123 | 101 | 22 | 21.4 |
| Other non-financial assets | 219 | 206 | 12 | 5.9 |
| Deferred ta x assets | 204 | 204 | – | – |
| CURRENT ASSETS | 2,445 | 2,736 | (291) | (10.6) |
| Inventories | 149 | 261 | (112) | (42.8) |
| Trade and other receivables | 1,229 | 1,301 | (72) | (5.6) |
| Other financial assets | 17 | 9 | 8 | 82.8 |
| Other non-financial assets | 450 | 413 | 37 | 8.9 |
| Cash and ca sh equivalents | 600 | 751 | (151) | (20.1) |
| Total assets = Total equity and liabilities | 17,001 | 13,796 | 3,205 | 23.2 |
| EQUITY | 6,534 | 7,569 | (1,035) | (13.7) |
| Common Stock | 2,975 | 2,975 | – | – |
| Additional paid-in capital & retained earnings | 3,560 | 4,594 | (1,035) | (22.5) |
| Equity attributable to owners of the company | 6,534 | 7,569 | (1,035) | (13.7) |
| NON-CURRENT LIABILITIES | 6,641 | 2,901 | 3,740 | >100,0 |
| Interest-bea ring debt | 2,195 | 2,004 | 191 | 9.5 |
| lease liabil ites | 2,077 | 0 | 2,077 | (>100,0) |
| Trade and other payables | 15 | 19 | (4) | (21.2) |
| Payables - s pectrum | 1,269 | 0 | 1,269 | (>100,0) |
| Provisions | 690 | 526 | 164 | 31.1 |
| Deferred income | 212 | 176 | 36 | 20.1 |
| Deferred ta x liabilities | 184 | 177 | 8 | 4.3 |
| CURRENT LIABILITIES | 3,826 | 3,326 | 500 | 15.0 |
| Interest-bea ring debt | 332 | 145 | 188 | >100,0 |
| lease liabil ites | 470 | 0 | 470 | (>100,0) |
| Trade and other payables | 2,249 | 2,419 | (170) | (7.0) |
| Payables - s pectrum | 87 | 0 | 87 | (>100,0) |
| Provisions | 127 | 188 | (60) | (32.1) |
| Other non-financial liabilities | 113 | 39 | 74 | >100,0 |
| Deferred income | 447 | 535 | (88) | (16.5) |
| --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Financial Data |
||||
| Net fi nancial debt (1) | 4,206 | 1,129 | 3,077 | >100,0 |
| Leverage (2) | 1.8x | 0.6x | 1.2x | >100,0 |
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- (1) Net financial debt includes current and non-current interest-bearing financial assets and interest-bearing financial liabilities as well as cash and cash equivalents.
(2) Unaudited. Leverage ratio is defined as net financial debt divided by the OIBDA for the last twelve months adjusted for exceptional effects. Thus, leverage ratio under IFRS 16 is calculated based on an extrapolated rolling 12-month OIBDA. It will only be possible to report a leverage ratio based on actuals under IFRS 16 with the publication of the financial statements for 2019.
Unless indicated otherwise all financial KPIs and year-on-year comparisons published in this document are prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union (EU). Therefore the financial KPIs for 2019 include effects of the IFRS 16 implementation as of 1 January 2019.

Unaudited
RECONCILIATION OF FREE CASH FLOW AND RECONCILIATION TO NET DEBT
| 2019 | 2018 | ||||||
|---|---|---|---|---|---|---|---|
| (Euros in millions) | Jan - Mar | Jan - June | Jan - Sept | Jan - Mar | Jan - June | Jan - Sept | Jan - Dec |
| OIBDA | 514 | 1,084 | 1,672 | 394 | 863 | 1,324 | 1,797 |
| - CapEX (1) | (252) | (496) | (782) | (182) | (420) | (732) | (958) |
| = Operating Cashflow (OIBDA-CapEx) (1) | 262 | 588 | 890 | 212 | 443 | 592 | 839 |
| +/- Other non-cas h income / expens es | – | – | – | – | – | (15) | (15) |
| +/- Change in working capital | 20 | (228) | (210) | (184) | (343) | (253) | (79) |
| +/- (Ga ins) los ses from s a le of a ss ets | (0) | (0) | – | (0) | (0) | (0) | (0) |
| +/- Proceeds from s a le of compa ni es | – | – | – | – | – | – | 21 |
| +/- Proceeds from s a le of fixed a ss ets a nd other effects | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| + Net interes t pa yments | (21) | (26) | (42) | (16) | (19) | (22) | (33) |
| + Ta xes pa id | – | – | – | – | – | – | – |
| +/- Proceeds / Pa yments on financia l a s sets | (13) | (12) | (5) | 4 | 3 | 0 | 1 |
| + Acquis ition of companies net of ca s h acquired | (0) | (0) | (0) | (0) | (0) | (1) | (1) |
| = Free cash flow pre dividends and payments for spectrum (2) | 247 | 322 | 633 | 15 | 84 | 301 | 733 |
| - Payments for s pectrum | – | – | – | – | – | – | – |
| - Di vidends | – | (803) | (803) | – | (773) | (773) | (773) |
| = Free cash flow post dividends and payments for spectrum | 247 | (481) | (170) | 15 | (689) | (472) | (40) |
| Net financia l debt at the begi nning of the period | 1,129 | 1,129 | 1,129 | 1,064 | 1,064 | 1,064 | 1,064 |
| + Other cha nges in net financia l debt (3) | 2,778 | 2,854 | 2,907 | 35 | 44 | 55 | 25 |
| = Net financial debt at the end of the period (incl. Restricted cash) | 3,659 | 4,464 | 4,206 | 1,085 | 1,797 | 1,591 | 1,129 |
(1) Excluding additions from business combinations, from captalised right-of-use assets (as of 1 January 2019) respectively from captalised finance leases (till 31 December 2018) and capitalised costs on borrowed capital for investments in spectrum. (2) Free cash flow pre dividends and payments for spectrum is defined as the sum of cash flow from operating activities and cash flow from investing activities and does not contain payments for investments in spectrum as well as related interest payments.
(3) Due to IFRS 16 lease liabilities.
| 2019 | 2018 | ||||||
|---|---|---|---|---|---|---|---|
| Jan - Mar | Jan - June | Jan - Sept | Jan - Mar | Jan - June | Jan - Sept | Jan - Dec | |
| = Free ca s h flow pre dividends a nd pa yments for s pectrum (Euros in mil lions ) | 247 | 322 | 633 | 15 | 84 | 301 | 733 |
| Number of s hares (in mi llions ) | 2,975 | 2,975 | 2,975 | 2,975 | 2,975 | 2,975 | 2,975 |
| = Free ca s h flow per s ha re (in Euros ) | 0.08 | 0.11 | 0.21 | 0.00 | 0.03 | 0.10 | 0.25 |
Unless indicated otherwise all financial KPIs and year-on-year comparisons published in this document are prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union (EU). Therefore the financial KPIs for 2019 include the effects of the IFRS 16 implementation as of 1 January 2019.

Unaudited
| As of 30 September | As of 31 December | ||
|---|---|---|---|
| (Euros in millions) | 2019 | 2018 | Change % |
| A Liquidity | 600 | 751 | (20.1) |
| B Current financial assets (1) | 172 | 182 | (5.6) |
| C Current financial debt (2) |
803 | 145 | >100,0 |
| D=C-A-B Current net financial debt |
31 | (788) | (>100,0) |
| E Non-current financial assets (1) |
97 | 87 | 11.7 |
| F Non-current financial debt (2) |
4,272 | 2,004 | >100,0 |
| G=F-E Non-current net financial debt |
4,174 | 1,917 | >100,0 |
| H=D+G Net financial debt (3) |
4,206 | 1,129 | >100,0 |
(1) Current and non-current financial assets include handset receivables not yet due, net investments in the lease (as of 1 January 2019), positive fair value hedges for fixed interest financial liabilities as well as loans to third parties.
(2) Current and non-current net financial debt includes lease liabilities (as of 1 January 2019) respectively finance leases (till 31 December 2018), bonds, promissory notes and registered bonds issued as well as other loans.
(3) Net financial debt includes current and non-current interest-bearing financial assets and interest-bearing financial liabilities as well as cash and cash equivalents.
Note:
Handset receivables are presented in trade and other receivables on the Consolidated Statement of Financial Position.
Unless indicated otherwise all financial KPIs and year-on-year comparisons published in this document are prepared in accordance with International Financial Reporting Standards (IFRS) as adopted by the European Union (EU). Therefore the financial KPIs for 2019 include effects of the IFRS 16 implementation as of 1 January 2019.

Telefónica Deutschland Holding AG Investor Relations Georg-Brauchle-Ring 50 80992 München
Dr. Veronika Bunk-Sanderson, Director Communications & Investor Relations; (m) +49 176 2102 8909 Marion Polzer, Head of Investor Relations; (m) +49 176 7290 1221 Eugen Albrecht, Senior Investor Relations Officer Pia Hildebrand, Investor Relations Officer Sophia Patzak, Investor Relations Officer Saskia Puth, Office Manager Investor Relations
(t) +49 89 2442 1010 [email protected] www.telefonica.de/investor-relations

This document contains statements that constitute forward-looking statements and expectations about Telefónica Deutschland Holding AG (in the following "the Company" or "Telefónica Deutschland") that reflect the current views and assumptions of Telefónica Deutschland's management with respect to future events, including financial projections and estimates and their underlying assumptions, statements regarding plans, objectives and expectations which may refer, among others, to the intent, belief or current prospects of the customer base, estimates regarding, among others, future growth in the different business lines and the global business, market share, financial results and other aspects of the activity and situation relating to the Company. Forward-looking statements are based on current plans, estimates and projections. The forward-looking statements in this document can be identified, in some instances, by the use of words such as "expects", "anticipates", "intends", "believes", and similar language or the negative thereof or by forward-looking nature of discussions of strategy, plans or intentions. Such forwardlooking statements, by their nature, are not guarantees of future performance and are subject to risks and uncertainties, most of which are difficult to predict and generally beyond Telefónica Deutschland's control and other important factors that could cause actual developments or results to materially differ from those expressed in or implied by the Company's forward-looking statements. These risks and uncertainties include those discussed or identified in fuller disclosure documents filed by Telefónica Deutschland with the relevant Securities Markets Regulators, and in particular, with the German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht – BaFin). The Company offers no assurance that its expectations or targets will be achieved.
Analysts and investors, and any other person or entity that may need to take decisions, or prepare or release opinions about the shares / securities issued by the Company, are cautioned not to place undue reliance on those forward-looking statements, which speak only as of the date of this document. Past performance cannot be relied upon as a guide to future performance.
Except as required by applicable law, Telefónica Deutschland undertakes no obligation to revise these forward-looking statements to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telefónica Deutschland's business or strategy or to reflect the occurrence of unanticipated events.
The financial information and opinions contained in this document are unaudited and are subject to change without notice.
This document contains summarised information or information that has not been audited. In this sense, this information is subject to, and must be read in conjunction with, all other publicly available information, including if it is necessary, any fuller disclosure document published by Telefónica Deutschland.
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