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DFV Deutsche Familienversicherung AG

Investor Presentation Nov 15, 2019

116_ip_2019-11-15_33c4df59-44da-443a-9b8e-379c59fc8373.pdf

Investor Presentation

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THE LEADING EUROPEAN INSURTECH

Agenda

Who we are

  • What makes us different
  • Where we want to go
  • Appendix

Who we are

DFV – what we are

Founded 2007 in Frankfurt/Main, Deutsche Familienversicherung is the first digitized insurer and the only functioning Insurtech company on the German market today.

Fully digital insurance company

DFV has almost fully completed the digitization of all processes.

DFV – insurance products

We sell supplementary health insurance:

Dental, outpatient, inpatient and LTC insurance as well as foreign health and daily benefits insurance

We sell property and casualty insurance:

household, legal, liability and legal care insurance

We sell pet health insurance:

dog & cat health insurance

Huge growth – Financial Highlight Q3 2019

New business (units)

5 reasons :

  • DFV is the fastest growing Insurtech with a net growth in new business of 100,000 units in 2019
  • DFV will achieve portfolio growth of at least €25 million to €100 million in premium volume in 2019
  • DFV is using AI and automated processes for claim settlement and customer communication
  • DFV covers the entire value chain of an insurance company with unique digital capabilities and just 116 employees
  • DFV uses a java- and event-based IT-platform which enables the Insurtech to grow personal-lean while using scalable sales

What makes us different

Easy, understandable products

Confirmation of leading product quality by Stiftung Warentest

DFV-ZahnSchutz

Very good (0.5) Financial test 05/19 Test winner

DFV-KrankenGeld

Good (1.7) Financial test 06/18 Test winner

In addition to the continuation of sales growth, in 2019 Deutsche Familienversicherung once again succeeded in strengthening its exceptional position in product innovation and will continue to do so in 2020.

DFV-KlinikSchutz

Very good (0.7) Financial test 12/18 Test winner

The development of "very good" digital products is an expression of the efficiency of the DFV and is not a matter of course with 116 employees.

DFV-UnfallSchutz Exklusiv

Very good (1.3) Financial test 05/18 3rd place

Confirmation of leading product quality by Stiftung Warentest – DFV-DentalCare Exclusive 100

Most comprehensive dental care insurance on the german market – awarded four times in the last seven years:

Easiest dental care insurance on the german market:

Virtually 100 % reimbursement at the dentist or orthodontist

Only GOZ and medical necessity are relevant for reimbursement

Simplified coverage for orthodontics – regardless of age and diagnosis

…only we can provide this!

Expansion of IT – continuation of digitisation

The continuation of digitisation is to take place essentially through the expansion of automation of claims/benefit processing and the replacement of subsystems such as the existing mailbox/file system.

From linear system landscape to cloud-based neural system analogy

Expansion of IT – Development of an IT platform capable of third-party marketing

A fully digitised and also fully integrated system for overall inventory management is to be available for third-party marketing in 2021 (Project CNS* 2020).

Irrespective of whether a business model can be developed from this, third-party marketing capability is a benchmark for the fact that digitisation can be regarded as completed in accordance with the state of the art.

*Cloud-based neural system analogy

Expansion of IT – Outsourcing of IT infrastructure

The increased demands placed on the IT systems of an insurance company mean that it is not advisable to operate the infrastructure in-house on a permanent basis.

Against this background, Deutsche Familienversicherung has decided to start outsourcing its IT infrastructure gradually before the end of 2019 – a process that should be completed by 2020.

Deutsche Familienversicherung will concentrate its efforts on IT development in the future!

Scalable IT and automated processes

Java- and event-based core system

Easy, understandable products and smart processes need a powerful IT-system. Therefore we developed the "product module editor".

All our insurance products cover more than 1,500 input options so that the entire user interface, correspondence and policies handling is controlled centrally.

The core system was developed in-house and the source code belongs to DFV.

World innovation: insurance take out via Alexa

The future lies in the use of digital voice assistants:

Forms and protracted sales discussions for self-evident facts are a thing of the past.

Deutsche Familienversicherung is the first and to date the only InsurTech to cover the entire sales process from providing

  • information and the
  • conclusion of the contract to
  • payment
  • via Alexa.

Where we want to go

Use of IPO funds – reduction in scope of reinsurance

With the successful IPO, Deutsche Familienversicherung now has sufficient financial resources at its disposal to gradually dispense with this form of co-financing sales. Deutsche Familienversicherung will therefore review its reinsurance portfolio as of 31 December 2019 in order to terminate the reinsurance portion for the purpose of pre-financing new business if necessary.

Ø Average customer retention: 8.5 years

Goals 2019 and beyond

The ratio of existing premiums to new business investment in the case of the Deutsche Familienversicherung is just 2 : 1. This is in comparison to established competitors, some of whom have insurance portfolios of many hundreds of millions.

The new business planning of Deutsche Familienversicherung will lead to a gradual improvement of the ratio with a linear sales target.

Reaching the profit zone in 2021

From a ratio of 5 : 1 an insurance company may be expected to make a profit.

2:1 3:1 4:1 5:1 Premium volume Sales costs

Premium portfolio to distribution costs (planning)

New unit: 1,000,000 customers » Portfolio: €200 million

Valuation opportunities

Differentiation from our insurtech-competitors**
Company Premium
written
Combined
Ratio
Claim Ratio Employees Established
in
Rating
280 Mio. US\$ 126 % 91 % 700+ 2015 3 Billion US\$
166 Mio. US\$ 103 % 72 % 288 2011 1 Billion US\$
90 Mio. US\$ 119 % 69 % 266 2015 2 Billion US\$
1,069 Mio.
US\$ (2018)
c. 2000 % 91,5 % (2018) 105 (2019) 2017 116 Mio. US\$
0,805 Mio.
US\$ (2018)
not
available
25,8 % (2018) 200+* 2018 1 Billion US\$
98 Mio. US\$ 110,5 % 60,5 % 116 2007 147 Mio.
US\$

low claim ratio best premiums/employee » growth gurantee

* One Insurance is part of WeFox company. One Insurance has eight employees. WeFox has more than 200 employees.

** The figures based on publicly available sources believed to be reliable. DFV AG has checked the information for plausibility but not for accuracy or completeness.

Highly scalable sales mix

Through the increasing use of direct sales, Deutsche Familienversicherung is able to attract new customers at low, stable costs. We spend up to 12 monthly premiums to win a new customer.

Dental spot Maxcare

Q3 Results 2019

Page 27

Portfolio in million of €

Claims Ratio in %

New business (units)

Key financial figures Q3 2019

Key financial figures Q3 2019

Premiums per employee in t €

Contracts per employee

«

Profit development 2015 – Q3 2019

Profit development in millions of €

The financial Q3 2019 at Deutsche Familienversicherung was closed as planned with a loss.

*9-11 millions of €

long term care insurance inpatient insurance

long term care insurance inpatient insurance

Key figures Q3 2019 – property insurance

Appendix

Investor Relations

The existing shareholders did not sell any shares as part of the IPO. Shareholders Mr Pesarini and Dr Knoll increased their shares within the scope of the IPO. All existing shareholders are subject to a "lock-up" period of 12 months.

Shareholder structure in number of shares

Pesarini 3,038,748
SK Beteiligungen (Dr Knoll) 2,826,712
Erbengemeinschaft
Vogel
2,788,485
VPV 2,083,300
Ethenea 897,496
Freefloat 1,626,869
Total shares 13,261,620
Shares before IPO 8,953,875
Share issue 4,307,745

The market is penetration-ready and yields vast opportunities

Of the 165 million possible new contracts, we aim to gain 1%, which means 1.5 m new customers for Deutsche Familienversicherung.

INSURANCE TYPE REMAINING PENETRATION
POTENTIAL IN GERMANY
PENETRATION POTENTIAL
IN MILLION CONTRACTS
Long-Term care 94%* 42,3
Accident 70% 31,5
Nursing Care 70% 31,5
Dental 60% 27,0
Household 30% 13,5
Liability 20% 9,0

«

*Age range 20 – 60 years

Digital Customer Journey spot

Investor Relations

Lutz Kiesewetter Head of IR & PR

+49 (0)69 / 74 30 46 396 [email protected]

Our next IR dates:

15/11 Quarterly figures
(Q3)
25/11 Deutsches Eigenkapitalforum
28/11 Roadshow London
19/03/20 Full
Year Report 2019

Thank you very much for your attention! Any questions?

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