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Redcare Pharmacy N.V.

Investor Presentation May 13, 2020

6219_ip_2020-05-13_382eb2f9-1fdd-4a5a-8cdd-223a9bc8ac84.pdf

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Q1 2020 EARNINGS CALL. PRESENTATION.

SHOP APOTHEKE EUROPE STEFAN FELTENS, CEO JASPER EENHORST, CFO

14 MAY 2020

TODAY'S PRESENTERS.

STEFAN FELTENS CEO SHOP APOTHEKE EUROPE JASPER EENHORST CFO SHOP APOTHEKE EUROPE

TODAY'S AGENDA.

FINANCIAL PERFORMANCE UPDATE ON BUSINESS AND STRATEGY Q+A

HIGHLIGHTS. UPDATE ON CORONA SITUATION.

Elevated demand throughout mid-May.

No major supply chain issues so far and in the foreseeable future.

Re-start of growth investments in new customer acquisition in April.

Continued heightened hygiene and tight monitoring to protect workforce and operations.

Dynamic situation with high degree of uncertainty.

HIGHLIGHTS. Q1 2020.

Strong start into the year was accelerated by additional demand in March: Consolidated revenues up + 33% to EUR 232 million (fully organic), Rx up by 23%.

Gross profit driven by improved sourcing conditions and better net pricing: Gross profit increased by + 53% to EUR 49.9 million, margin improved by + 2.8pp to 21.5%.

EBITDA break-even reached ahead of schedule: Adj. EBITDA EUR + 4.9 million (Q1 2019: EUR – 9.1 million), margin 2.1% (– 5.2%).

Positive operating cash flow: Cash flow from operating activities EUR + 12.2 million (Q1 2019: EUR – 2.3 million)

New online doctor service started: Cooperation with Zava, one of the leading online doctor services in Europe.

KEY FINANCIALS. IMPRESSIVE ORGANIC TOPLINE GROWTH. 5 MILLION ACTIVE CUSTOMERS.

OUR CUSTOMERS ARE HIGHLY SATISFIED.

65.15 €

AVERAGE SHOPPING BASKET VALUE (Q1 2019: EUR 64.92).

7

VIRTUALLY NO RETURNS.

<1%

KPIs. STRONG WEB TRAFFIC GROWTH CONTINUED.

KPIs. SHARE OF REPEAT ORDERS ABOVE 80%.

KEY FINANCIALS. EUR 14 MILLION YEAR-OVER-YEAR EBITDA IMPROVEMENT.

(in millions of euros) YTD
Q1 Last Year and This Year
Q3
Past
Q4 vs. This Q1
2019 2020 Better/
(Worse)
Q4 2019 Q1 2020 Better/
(Worse)
Sales 175 232 33% 192 232 21%
Gross profit margin 18.7% 21.5% 2.8 pp 19.9% 21.5% 1.6 pp
Selling & distribution
as percentage of sales
-20.9% -16.9% 4.0 pp -17.7% -16.9% 0.8 pp
Administrative costs
as percentage of sales
-3.0% -2.5% 0.5 pp -3.2% -2.5% 0.7 pp
Adj. EBITDA -9.1 4.9 14.0 -1.8 4.9 6.7
Adj. EBITDA margin -5.2% 2.1% 7.3 pp -1.0% 2.1% 3.1 pp
EBITDA -9.8 3.9 13.7 -4.2 3.9 8.1
Q4 2019 Q1 2020 Better/
(Worse)

Adjustments in Q1 2020 of €1.1 million are mainly related to the non-cash employee stock option program

KEY FINANCIALS. GROSS MARGIN UP, DRIVEN BY SOURCING IMPROVEMENTS. HIGHER AVERAGE NET PRICE IMPACTED BY FEWER VOUCHERS AND MIX.

KEY FINANCIALS. MARKETING REDUCED DURING CORONA-DEMAND AFTER PEAK IN Q1 2019; LABOUR BETTER 0.8%.

KEY FINANCIALS. ADJUSTED EBITDA BREAK-EVEN REACHED AHEAD OF SCHEDULE.

KEY FINANCIALS. ADJ. EBITDA POSITIVE EVEN WITHOUT IMPACT OF CORONA.

KEY FINANCIALS. SOUND BALANCE SHEET.

TODAY'S AGENDA.

FINANCIAL PERFORMANCE UPDATE ON BUSINESS AND STRATEGY Q+A

FROM A PURE E-PHARMACY RETAILER …

… TO A CUSTOMER CENTRIC E-PHARMACY PLATFORM.

17

CUSTOMER-CENTRIC SERVICES. WHAT'S NEXT?

ROLLOUT IN 2020: SAME-DAY DELIVERY.

NEW IN 2020: MARKETPLACE.

NEW IN 2020: ✓ ONLINE DOCTOR SERVICE.

EXPANSION IN 2020: ✓ OWN BRANDS.

CUSTOMER-CENTRIC SERVICES. INCREASING CUSTOMER LOYALTY VALUE.

THE ROAD TO E-RX IN GERMANY.

LOOKING FORWARD. WE SLIGHTLY LIFT OUR EXPECTATION FOR ADJ. 2020 EBITDA; FULL UPDATE ON GUIDANCE WITH H1.

TODAY'S AGENDA.

FINANCIAL PERFORMANCE UPDATE ON BUSINESS AND STRATEGY Q+A

CONSOLIDATED SEGMENT FINANCIALS.

31.3.2020 DACH International Total
EUR 1,000 EUR 1,000 EUR 1,000
Revenue 200,830 31,156 231,986
Cost of sales -159,156 -22,919 -182,075
Adjusted cost of sales - 159,189 -22,919 - 182, 108
Gross profit 41,673 8,237 49,911
Adjusted gross profit 41,641 8,237 49,878
% of revenue 20.8% 26.4% 21.5%
Other income বা 1 5
Selling & distribution -30,346 -8,878 -39,224
Adjusted S&D -30,345 -8,878 -39,223
Segment EBITDA 11,331 -640 10,692
Adjusted segment EBITDA 11,300 -640 10,660
Administrative expenses -5.168 -1.664 -6,832
Adjusted AE -4.328 -1.394 -5,722
EBITDA 6.165 -2.305 3,860
Adjusted EBITDA 6.971 -2.033 4,938
Depreciation -2.535 -816 -3,352
EBIT 3.630 -3.121 508
Adjusted EBIT 4.436 -2.851 1,586
Net finance cost and income tax -5,466
Adjusted net finance cost and income tax -5,466
Net loss -4,958
Adjusted net loss -3,880
31.3.2019 DACH International Tota
EUR 1,000 EUR 1,000 EUR 1,000
Revenue 155,011 19,635 174,646
Cost of sales -127,050 -14,979 -142,029
Gross profit 27,960 4,657 32,617
% of revenue 18.0% 23.7% 18.7%
Other income 1 O
Selling & distribution -29,620 -6,883 -36,502
Adjusted S&D -29,620 -6,883 -36,502
Segment EBITDA -1,659 -2,226 -3,885
Administrative expenses -4.565 -1.342 -5,906
Adjusted AE -4.011 -1.179 -5,19(
EBITDA -6.223 -3.568 -9,791
Adjusted EBITDA -5.670 -3.405 -9,075
Depreciation -2.724 -801 -3,524
EBIT -8.947 -4.368 -13,315
Adjusted EBIT -8.394 -4.206 - 12,599
Net finance cost and income tax -1,406
Net loss -14,721
Adjusted net loss - 14,005

CONSOLIDATED STATEMENT OF PROFIT AND LOSS.

Period ended
31.3.2020
Period ended
31.3.2019
EUR 1,000 EUR 1,000
Revenue 231.986 174.646
Cost of sales -182.075 - 142.029
Gross profit 49.911 32.617
Other income 4 1
Selling and distribution -42.072 -39.498
Administrative expenses -7.335 -6.435
Result from operations 509 -13.315
Finance income 80 48
Finance expenses -5.701 - 1.496
Net finance costs -5.621 - 1.448
Result before tax -5.112 -14.763
Income tax 155 42
Result after tax -4.957 -14.721
Attributable to:
Owners of the company -4.957 - 14.721

CONSOLIDATED STATEMENT OF FINANCIAL POSITION.

31.3.2020 31.12.2019
EUR 1,000 EUR 1,000
Assets
Non-current assets
Property, plant and equipment 47,061 13,178
Intangible assets 200,595 199,850
Deferred tax assets 120 120
Other financial assets 2,500 2,500
Investments in equity-accounted joint ventures 1,105 1,105
Investments in associates 402 402
Investments in equity-instruments 10 10
251,795 217,165
Current assets
nventories 55,849 56,688
Trade and other receivables 50,106 40,894
Other financial assets 43,276 50,581
Cash and cash equivalents 67,752 62,653
216,983 210,816
Total assets 468,778 427,981
31.3.2020 31.12.2019
EUR 1,000 EUR 1,000
Equity and liabilities
Shareholders' equity
lssued capital and share premium 341,192 341,192
Reserves/accumulated losses - 112,935 -108,429
228,257 232,763
Non-current liabilities
Deferred tax liability 3,741 3,905
Loans and Borrowings 162,601 131,512
166,342 135,417
Current liabilities
Trade and other payables 42,842 32,004
Loans and Borrowings 10,707 7,522
Amounts due to banks 4,282 10,167
Other liabilities 16,348 10,108
74,178 59,801
Total equity and liabilities 468,778 427,981

CONSOLIDATED STATEMENT OF CASH FLOWS.

Period ended
31.3.2020
Period ended
31.3.2019
EUR 1,000 EUR 1,000
Cash flow from operating activities
Result from operations 508 -13,315
Adjustments for:
- Depreciation and amortisation of non-current assets 3,352 5,723
- Corporate income tax 0 O
- Share-based payment charge for the period 442 692
Operating result adjusted for depreciation
and amortisation, taxes and provisions 4,302 -6,900
Movements in working capital
- (Increase)/decrease in trade and other receivables -4,212 -5,597
- (Increase)/decrease in inventory 839 -5,415
- (Increase)/decrease in trade and other payables 11,193 15,584
Working capital movement 7,820 4,572
Net cash (used in)/generated by operating activities 12,122 -2,328
Cash flow from investing activities
Investment for property, plant and equipment -7,402 -196
Investment for intangible assets -2,979 -3,517
Investment for other financial assets 4,755 -261
Investment for acquisitions 0 0
Acquisition of subsidiary, net of cash acquired 0 0
Net cash (used in)/generated by investing activities -5,626 -3,974
Period ended
31.3.2020
Period ended
31.3.2019
EUR 1,000 EUR 1,000
Cash flow from financing activities
Interest received 80 48
Interest paid -879 - 1,449
Payment of earn-out obligations Farmaline 0 - 1,100
Capital increase 0 0
lssue convertible bond 0 1,059
lssue other long-term liability - 9 - 702
Cash-out lease payments - 592 0
Net cash (used in)/generated by financing activities -1,399 - 2,144
Net increase/(decrease) in cash and cash equivalents 5,097 -8,445
Cash and cash equivalents at the beginning of the period 62,653 24,338
Cash and cash equivalents at the end of the period 67,750 15,893

SHOP APOTHEKE EUROPE BECAME A UN GLOBAL COMPACT SIGNATORY. STEPS TAKEN.

10 PRINCIPLES ON HUMAN RIGHTS, LABOUR, ENVIRONMENT AND ANTI-CORRUPTION.

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