Investor Presentation • Apr 28, 2021
Investor Presentation
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Growth as No. 1 Priority
Invest for Leadership
Invest in innovation to build a
third generation on-demand
platform
Drive profitability through scale and automation
Long term adj. EBITDA margin target of 5-8% of GMV
40% in short/mid-term (2017 IPO target) >30% in the long-term
Further strengthen our position across the most attractive regions
Full Year 2020 Results
Q1 2021 Trading Update
Case Study Contribution Margin
2021 Outlook
Snapshot ESG
| Guidance for 2020 Achieved or Exceeded | 2020 Key Highlights | |||
|---|---|---|---|---|
| Guidance | 2020 Results | |||
| Total Segment Revenues |
€2.4bn to €2.6bn | €2.8bn | ||
| Adjusted EBITDA margin (excl. additional investments) |
-14% to -18% of Total Segment Revenues |
-16% of Total Segment Revenues |
||
| Additional Investments |
Up to €200m | €115m | and total segment revenues (+95% YoY) | |
| Europe | Expected break-even in 2020 | Adj. EBITDA at break-even (€-2m) |
before vouchers | |
| MENA | Adj. EBITDA expected to be higher in 2020 vs. 2019 |
Adj. EBITDA of €99m1 (2019: €43m) |
||
| Dmarts | 400 active Dmarts by year-end | 491 active Dmarts as of 31 December 2020 |
||
Significant growth in orders (+96% YoY), GMV (+66% YoY) and total segment revenues (+95% YoY)
Strong progress on efficiency gains – contribution margin per order on OD (as a % of GMV) with significant improvements during the year, now positive in all regions before vouchers
Strengthening and expanding our footprint via M&A (i.e. acquisition of Glovo Latam business, InstaShop), organic launches (i.e. Japan) and partnerships (i.e. Mastercard)
Material increase of own delivery share of orders
All values exclude Woowa and include Delivery Hero Korea.
Total Segment Revenue is defined as revenue in accordance with IFRS 15, excluding the effect of vouchers and other discounts. Difference between total segment revenue and the sum of segment revenues is mainly due to inter company eliminations for services charged by the Platform Businesses to the Integrated Verticals Businesses (FY 2020: €-18.2m).
Management adjustments consist of costs related to corporate transactions & financing rounds as well as reorganization measures
As a reminder:
For better comparison, historic data is also adjusted
Total Segment Revenue is defined as revenue in accordance with IFRS 15, excluding the effect of vouchers and other discounts. Difference between total segment revenue and the sum of segment revenues is mainly due to inter company eliminations for services charged by the Platform Businesses to the Integrated Verticals Businesses (FY 2020: €-18.2m; FY 2020 Pro Forma: €-18.2m; ).
Q1 2021 Trading Update
Case Study Contribution Margin
2021 Outlook
Snapshot ESG
YoY
All values including Woowa and excluding Delivery Hero Korea.
Closing of the Woowa transaction as of 4 March 2021 – pushing Delivery Hero to the next level
Q1 2021 is the 9th consecutive quarter with YoY revenue growth of around 100%
Share of own-delivery orders up strongly to 48% (Q1 2020: 38%)
Further increase of number of active Dmarts, with a total of 6031 at end of March, adding 80 stores in Q1 2021
Quick commerce business grew more than 400% YoY (combination of Dmarts business and delivery for local stores), delivering >400k orders per day globally in April
All operations acquired from Glovo in Latin America were migrated to PedidosYa platform in Q1 2021 – Globally, all but two countries are currently on our eight platforms (full migration envisaged in next six months)
Total Segment Revenue is defined as revenue in accordance with IFRS 15, excluding the effect of vouchers and other discounts. Difference between total segment revenue and the sum of segment revenues is mainly due to inter company eliminations for services charged by the Platform Businesses to the Integrated Verticals Businesses (Q1 2021: €-20.9m).
Includes reported current growth rates for Argentina and Lebanon in the constant currency calculation due to the effects of hyperinflation in Argentina and Lebanon.
MENA revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Lebanese operations qualifying as hyperinflationary economy according to IAS 29 beginning October 2020. In Q1 2021 revenues & GMV have been retrospectively adjusted with a total impact of +€0.1m and +€0.3m, respectively.
Americas revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentinian operations qualifying as hyperinflationary economy according to IAS 29 beginning 1 September 2018. In Q1 2021 revenues & GMV have been retrospectively adjusted with a total impact of +€0.9m and +€3.1m, respectively.
18 1. DH Kitchens capturing solely self-operated kitchens.
Case Study Contribution Margin
2021 Outlook
Snapshot ESG
Contribution margin relates to Platform business and includes the costs of the physical delivery of the order as well as the transmission and support costs of the order (i.e. payment costs, dispatching costs, customer support). The contribution margin shown above differs from IFRS gross profit, because the former excludes certain non-commission revenue like advertising revenues, whereas the latter excludes i.e. customer support costs, bad debt expenses and includes voucher costs.
Voucher costs correspond to marketing initiatives to incentivize the acquisition of new users or the retention of existing users.
Contribution margin relates to Platform business and includes the costs of the physical delivery of the order as well as the transmission and support costs of the order (i.e. payment costs, dispatching costs, customer support). The contribution margin shown above differs from IFRS gross profit, because the former excludes certain non-commission revenue like advertising revenues, whereas the latter excludes i.e. customer support costs and bad debt expenses.
Voucher costs correspond to marketing initiatives to incentivize the acquisition of new users or the retention of existing users.
Case Study Contribution Margin
2021 Outlook
Snapshot ESG
| GMV | €31bn to €34bn | |
|---|---|---|
| Total Segment Revenue |
€6.1bn to €6.6bn | |
| Adjusted EBITDA margin |
-1.5% to -2.0% of GMV Including negative EBITDA investments of ~€550m |
The 2021 adjusted EBITDA margin target already includes negative ~€550m EBITDA investments for: • Integrated Verticals (mostly Dmarts) • New Markets (Japan, Vietnam, Peru, Ecuador, etc.) |
2021 Outlook
Snapshot ESG
At Delivery Hero, carbon neutrality is an important part of our sustainability ambition.
In January 2021, we achieved carbon neutrality for our 2020 operations in Europe and Latin America by offsetting 282,737 tCO2e through certified climate protection projects.
By extending the carbon neutrality program to MENA and Asia, we aim to be carbon neutral globally by end of 2021.
Launch of the Sustainable Packaging Program in Q2 2021 will contribute to reduce our carbon footprint.
First submission to CDP on climate change topics will take place in 2021. As a next step, we will set targets to actively reduce our CO2 emissions going forward.
Our D&I strategy is focused on equal opportunity, equitable structures, and inclusive behavior.
Introduction of the D&I Advisory Board in the summer of 2021 – supporting our D&I commitment.
Following the launch of the community of Inclusion Champions, the women in leadership program will be launched by the end of 2021.
Supporting the #StayOnBoard initiative - promoting the representation of women in boards and leadership positions.
Strengthening our HeroCommunities - ERGs including FemaleHeroes, MuslimHeroes, PrideHeroes and more.
| 2019 | 2020 | 2021 | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| €m in |
Q1 | Q2 | H 1 |
Q3 | Q4 | F Y |
Q1 | Q2 | H 1 |
Q3 | Q4 | F Y |
Q1 |
| Delivery Hero Group | |||||||||||||
| Orders | 189.6 | 217.1 | 406.7 | 262.1 | 310.8 | 979.6 | 352.2 | 408.1 | 760.3 | 520.5 | 610.1 | 1,890.8 | 662.8 |
| % YoY Growth | 57.8% | 66.3% | 62.2% | 77.6% | 84.1% | 72.7% | 85.8% | 88.0% | 87.0% | 98.6% | 96.3% | 93.0% | 88.2% |
| % OD Orders | 17.4% | 21.1% | 19.4% | 29.6% | 34.1% | 26.8% | 38.1% | 45.9% | 42.3% | 46.6% | 47.3% | 45.1% | 47.9% |
| GMV1,2 | 2,626.6 | 2,887.9 | 5,514.5 | 3,300.1 | 3,832.4 | 12,647.0 | 4,240.0 | 4,815.3 | 9,055.3 | 5,804.0 | 6,946.4 | 21,805.8 | 7,769.5 |
| % YoY Growth (RC) 3 | 65.1% | 65.2% | 65.2% | 67.6% | 65.4% | 65.9% | 61.4% | 66.7% | 64.2% | 75.9% | 81.3% | 72.4% | 83.2% |
| % YoY Growth (CC) 4 | - | - | - | - | - | - | - | - | - | - | - | - | 92.2% |
| Revenue1,2 | 320.9 | 373.8 | 694.7 | 455.4 | 571.9 | 1,722.0 | 631.3 | 757.5 | 1,388.8 | 946.3 | 1,152.6 | 3,487.7 | 1,361.3 |
| % YoY Growth (RC) 3 | 101.9% | 103.0% | 102.5% | 114.9% | 113.2% | 109.2% | 96.7% | 102.7% | 99.9% | 107.8% | 101.5% | 102.5% | 115.6% |
| % YoY Growth (CC) 4 | - | - | - | - | - | - | - | - | - | - | - | 128.6% | |
| Inter Company Eliminations5 | - | - | - | - | - | - | (1.0) | (2.7) | (3.8) | (4.9) | (9.5) | (18.2) | (20.9) |
| Adj. EBITDA1,2 | (143.1) | (401.4) | (323.4) | (590.1) | |||||||||
| EBITDA Margin % (GMV) | -2.6% | -3.2% | -3.6% | -2.7% | |||||||||
| Asia | |||||||||||||
| Orders | 95.4 | 113.1 | 208.5 | 148.9 | 183.1 | 540.5 | 223.3 | 284.4 | 507.7 | 347.8 | 399.1 | 1,254.5 | 430.6 |
| % YoY Growth | 66.0% | 79.7% | 73.2% | 98.7% | 115.6% | 92.9% | 134.0% | 151.5% | 143.5% | 133.6% | 117.9% | 132.1% | 92.9% |
| % OD Orders | 11.3% | 16.3% | 14.0% | 27.8% | 35.5% | 25.1% | 39.3% | 46.8% | 43.5% | 47.6% | 47.5% | 45.9% | 47.4% |
| GMV | 1,535.3 | 1,682.9 | 3,218.2 | 1,982.6 | 2,368.3 | 7,569.1 | 2,800.6 | 3,323.5 | 6,124.1 | 3,870.1 | 4,661.9 | 14,656.0 | 5,129.4 |
| % YoY Growth (RC) 3 | 74.2% | 70.5% | 72.2% | 70.0% | 75.6% | 72.7% | 82.4% | 97.5% | 90.3% | 95.2% | 96.8% | 93.6% | 83.2% |
| % YoY Growth (CC) 4 | - | - | - | - | - | - | - | - | - | - | - | - | 88.3% |
| Revenue | 120.4 | 142.2 | 262.6 | 191.3 | 268.1 | 722.0 | 290.8 | 391.0 | 681.8 | 450.1 | 541.7 | 1,673.6 | 629.5 |
| % YoY Growth (RC) 3 | 96.9% | 91.3% | 93.8% | 120.2% | 151.8% | 119.6% | 141.5% | 175.0% | 159.6% | 135.2% | 102.1% | 131.8% | 116.4% |
| % YoY Growth (CC) 4 | - | - | - | - | - | - | - | - | - | - | - | - | 124.8% |
| Adj. EBITDA | (66.5) | (283.1) | (205.8) | (406.2) | |||||||||
| EBITDA Margin % (GMV) | -2.1% | -3.7% | -3.4% | -2.8% | |||||||||
| MENA | |||||||||||||
| Orders | 64.6 | 70.6 | 135.2 | 76.9 | 86.5 | 298.6 | 84.7 | 66.5 | 151.2 | 107.7 | 127.4 | 386.3 | 140.0 |
| % YoY Growth | 57.0% | 59.7% | 58.4% | 57.9% | 53.0% | 56.7% | 31.3% | -5.9% | 11.9% | 40.0% | 47.3% | 29.4% | 65.2% |
| % OD Orders | 26.5% | 28.3% | 27.4% | 32.4% | 31.0% | 29.8% | 35.1% | 41.6% | 38.0% | 40.6% | 41.3% | 39.8% | 43.9% |
| GMV1,2 | 744.8 | 813.8 | 1,558.5 | 927.8 | 990.5 | 3,476.8 | 956.8 | 822.1 | 1,778.9 | 1,206.3 | 1,350.4 | 4,335.6 | 1,537.5 |
| % YoY Growth (RC) 3 | 69.3% | 69.6% | 69.5% | 68.8% | 57.1% | 65.6% | 28.5% | 1.0% | 14.1% | 30.0% | 36.3% | 24.7% | 60.7% |
| % YoY Growth (CC) 4 | 69.6% | 70.0% | 69.8% | 62.1% | 53.6% | 62.9% | 28.1% | 2.4% | 14.7% | 43.8% | 57.1% | 34.5% | 83.2% |
| Revenue1,2 | 143.9 | 164.3 | 308.2 | 193.2 | 214.8 | 716.6 | 202.3 | 165.9 | 368.1 | 246.2 | 279.9 | 894.3 | 325.6 |
| % YoY Growth (RC) 3 | 154.1% | 146.4% | 149.9% | 127.4% | 98.7% | 126.3% | 40.6% | 1.0% | 19.5% | 27.5% | 30.3% | 24.9% | 61.0% |
| % YoY Growth (CC) 4 | 146.8% | 141.2% | 143.8% | 117.9% | 93.5% | 119.7% | 38.4% | 1.0% | 18.5% | 37.7% | 45.3% | 31.7% | 79.5% |
| Adj. EBITDA1,2 | (9.7) | 43.3 | 18.8 | 98.6 | |||||||||
| EBITDA Margin % (GMV) | -0.6% | 1.2% | 1.1% | 2.3% |
Americas and MENA revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentinian and Lebanese operations qualifying as hyperinflationary economies according to IAS 29 beginning 1 September 2018 and October 2020 respectively.
Includes Reported Currency growth rates for Argentina and Lebanon in the Constant Currency calculations due to the effects of hyperinflation in the respective countries.
Reported Currency Growth.
Constant Currency Growth.
Difference between total segment revenue and the sum of segment revenues is mainly due to inter company eliminations for services charged by the Platform Businesses to the Integrated Verticals Businesses.
| 2019 | 2020 | 2021 | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| in €m |
Q1 | Q2 | H 1 |
Q3 | Q4 | F Y |
Q1 | Q2 | H 1 |
Q3 | Q4 | F Y |
Q1 |
| Europe | |||||||||||||
| Orders | 19.2 | 20.8 | 39.9 | 20.7 | 24.4 | 85.0 | 25.4 | 30.6 | 56.0 | 32.0 | 40.6 | 128.7 | 47.0 |
| % YoY Growth | 38.5% | 42.1% | 40.4% | 44.5% | 39.5% | 41.1% | 32.9% | 47.4% | 40.4% | 54.8% | 66.4% | 51.4% | 84.7% |
| % OD Orders | 10.2% | 13.1% | 11.7% | 14.8% | 15.6% | 13.6% | 19.0% | 26.3% | 23.0% | 25.8% | 28.3% | 25.4% | 31.4% |
| GMV | 232.0 | 248.6 | 480.6 | 258.4 | 308.4 | 1,047.5 | 320.5 | 420.3 | 740.8 | 426.4 | 570.3 | 1,737.5 | 682.4 |
| % YoY Growth (RC) 3 | 34.1% | 43.5% | 38.8% | 47.8% | 44.5% | 42.6% | 38.1% | 69.1% | 54.1% | 65.0% | 84.9% | 65.9% | 112.9% |
| % YoY Growth (CC) 4 | 35.4% | 44.7% | 40.0% | 48.8% | 45.8% | 43.8% | 40.0% | 72.8% | 57.0% | 66.9% | 86.8% | 68.2% | 112.6% |
| Revenue | 37.0 | 41.3 | 78.2 | 42.7 | 52.3 | 173.2 | 57.5 | 76.1 | 133.6 | 80.4 | 109.1 | 323.1 | 136.6 |
| % YoY Growth (RC) 3 | 34.9% | 50.7% | 42.8% | 55.0% | 55.7% | 49.4% | 55.6% | 84.4% | 70.8% | 88.1% | 108.5% | 86.4% | 137.5% |
| % YoY Growth (CC) 4 | 36.6% | 52.2% | 44.4% | 56.4% | 57.8% | 51.1% | 58.3% | 89.7% | 74.9% | 90.8% | 111.0% | 89.7% | 136.5% |
| Adj. EBITDA | (9.6) | (19.0) | (7.9) | (2.2) | |||||||||
| EBITDA Margin % (GMV) | -2.0% | -1.8% | -1.1% | -0.1% | |||||||||
| Americas | |||||||||||||
| Orders | 10.4 | 12.6 | 23.1 | 15.6 | 16.8 | 55.4 | 18.7 | 26.6 | 45.3 | 33.0 | 43.0 | 121.3 | 45.2 |
| % YoY Growth | 35.5% | 43.8% | 39.9% | 61.6% | 70.2% | 53.9% | 79.2% | 111.2% | 96.7% | 112.0% | 156.4% | 119.1% | 141.4% |
| % OD Orders | 30.2% | 37.6% | 34.3% | 48.5% | 54.8% | 44.5% | 62.5% | 70.8% | 67.3% | 76.2% | 81.9% | 74.9% | 83.4% |
| GMV1,2 | 114.5 | 142.7 | 257.2 | 131.2 | 165.2 | 553.6 | 162.1 | 249.4 | 411.5 | 301.3 | 363.8 | 1,076.6 | 420.2 |
| % YoY Growth (RC) 3 | 19.1% | 32.1% | 26.0% | 68.4% | 32.9% | 36.3% | 41.5% | 74.8% | 60.0% | 129.6% | 120.2% | 94.5% | 159.2% |
| % YoY Growth (CC) 4 | 44.0% | 43.7% | 43.8% | 70.6% | 36.0% | 46.6% | 48.3% | 85.4% | 68.9% | 148.7% | 136.4% | 108.0% | 172.6% |
| Revenue1,2 | 19.6 | 26.1 | 45.7 | 28.2 | 36.6 | 110.4 | 37.8 | 57.2 | 95.0 | 72.5 | 89.9 | 257.4 | 107.0 |
| % YoY Growth (RC) 3 | 42.5% | 65.0% | 54.5% | 125.2% | 82.2% | 77.8% | 93.0% | 119.5% | 108.1% | 157.4% | 145.6% | 133.1% | 182.8% |
| % YoY Growth (CC) 4 | 75.7% | 80.4% | 78.2% | 126.6% | 86.3% | 90.5% | 102.8% | 132.5% | 119.7% | 178.0% | 163.5% | 149.1% | 196.7% |
| Adj. EBITDA1,2 | (57.2) | (143.0) | (79.1) | (143.1) | |||||||||
| EBITDA Margin % (GMV) | -22.3% | -25.8% | -19.2% | -13.3% | |||||||||
| Integrated Verticals | |||||||||||||
| Orders | Orders | and GMV are accounted |
for in the |
4.3 | 6.1 | 10.4 | 10.1 | 14.2 | 34.7 | 17.0 | |||
| % YoY Growth | respective Platform segments and |
shown in the |
296.1% | ||||||||||
| % OD Orders | Integrated Verticals segment for |
illustrative | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | 100.0% | ||||
| GMV | purposes only | 45.7 | 72.3 | 118.0 | 103.8 | 148.9 | 370.7 | 193.2 | |||||
| % YoY Growth (RC) 3 | 322.9% | ||||||||||||
| % YoY Growth (CC) 4 | 357.3% | ||||||||||||
| Revenue | 43.8 | 70.1 | 113.9 | 102.1 | 141.4 | 357.4 | 183.5 | ||||||
| % YoY Growth (RC) 3 | 319.0% | ||||||||||||
| % YoY Growth (CC) 4 | 353.1% | ||||||||||||
| Adj. EBITDA | (49.4) | (137.2) | |||||||||||
| EBITDA Margin % (GMV) | -41.9% | -37.0% |
Americas and MENA revenues, adjusted EBITDA, Gross Merchandise Value (GMV) as well as the respective growth rates are impacted by the Argentinian and Lebanese operations qualifying as hyperinflationary economies according to IAS 29 beginning 1 September 2018 and October 2020 respectively.
Includes Reported Currency growth rates for Argentina and Lebanon in the Constant Currency calculations due to the effects of hyperinflation in the respective countries.
Reported Currency Growth.
Constant Currency Growth.
| Europe | MENA | Asia | Americas | |
|---|---|---|---|---|
| Acquisitions | Germany (Honest Food) | UAE, Qatar, Bahrain, Egypt and Lebanon (InstaShop) |
South Korea (Woowa Group) |
Peru, Ecuador, Costa Rica, Honduras and Guatemala (Glovo) |
| Divestments | Colombia (iFood JV)1 Uruguay (Motwer) Canada (Foodora) |
|||
The pro forma figures have been retrospectively adjusted for the divestment of German operations, the anticipated divestment of Delivery Hero Korea, and the acquisition of Woowa.
Contribution margin relates to Platform business and includes the costs of the physical delivery of the order as well as the transmission and support costs of the order (i.e. payment costs, dispatching costs, customer support).
For the purposes of this notice, "presentation" means this document, its contents or any part of it. This presentation does not, and is not intended to, constitute or form part of, and should not be construed as, an offer to sell, or a solicitation of an offer to purchase, subscribe for or otherwise acquire, any part of it form the basis of or be relied upon in connection with or act as any inducement to enter into any contract or commitment or investment decision whatsoever.
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