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Redcare Pharmacy N.V.

Investor Presentation May 5, 2021

6219_ip_2021-05-05_b8994c82-b0f3-44e3-b7ce-b248edd71aa0.pdf

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Q1 2021 EARNINGS CALL PRESENTATION.

SEVENUM, 06 MAY 2021

PRESENTING FROM OUR HEADQUARTERS IN SEVENUM.

STEFAN FELTENS, CEO. JASPER EENHORST, CFO.

2

TODAY'S AGENDA.

UPDATE ON BUSINESS AND STRATEGY.

! ANOTHER QUARTER OF STRONG GROWTH.

GROWTH OF 22.4% TO EUR 284M IN Q1; INTERNATIONAL UP 71%, DACH UP 15%.

HIGHLIGHTS

Q1

2021

! EARNINGS IN LINE WITH GUIDANCE.

ADJ. EBITDA MARGIN AT A POSITIVE 2.0% – DRIVEN BY A HIGHER GROSS PROFIT MARGIN.

! RECORD YEAR-OVER-YEAR CUSTOMER GROWTH. BASE OF ACTIVE CUSTOMERS UP 0.5M IN Q1 AND UP 1.8M VS. LAST YEAR.

! SUCCESSFUL PLACEMENT OF CONVERTIBLE BONDS. JANUARY 14, EUR 225M WITH ZERO COUPON AND 50% PREMIUM.

! FOCUSED STRATEGY EXECUTION.

E-RX FIRST, DIGITAL MEDICATION MANAGEMENT EXPANDED BY ACQUISITIONS OF SMARTPATIENT AND MEDAPP.

KEY FINANCIALS. CONTINUED ORGANICALLY DRIVEN GROWTH. INTERNATIONAL UP 71 %; DACH UP 15 %.

ACTIVE CUSTOMER BASE UP 1.8 MILLION. CUSTOMER NET PROMOTER SCORE VERY STRONG AGAIN.

KPIs. WEB TRAFFIC GROWTH CONTINUES ABOVE PRE-CORONA LEVEL.

KPIs. MORE THAN 5 MILLION ORDERS IN JUST ONE QUARTER. CONTINUED HEALTHY MIX OF CUSTOMER LOYALTY AND NEW CUSTOMERS.

KEY FINANCIALS. ADJ. EBITDA MARGIN 2.0 %. INVESTMENTS IN GROWTH AND BETTER GROSS PROFIT.

in EUR million YTD
Q1 2021 vs. Q1 2020
Q3
Q1 2021 vs. Q4 2020
Q1 2020 Q1 2021 better/
(worse)
Q4 2020 Q1 2021 better/
(worse)
Sales 232.0 284.1 22% 264.7 284.1 7%
Gross profit margin 21.5% 25.6% 4.1 pp 23.6% 25.6% 2.0 pp
Adj. selling & distribution
as percentage of sales
-16.9% -20.7% (3.8) pp -18.4% -20.7% (2.3) pp
Adj. administrative costs
as percentage of sales
-2.5% -2.9% (0.4) pp -3.0% -2.9% 0.1 pp
Adj. EBITDA 4.9 5.7 0.8 6.1 5.7 (0.4)
Adj. EBITDA margin 2.1% 2.0% (0.1) pp 2.3% 2.0% (0.3) pp
EBITDA 3.9 3.0 (0.9) 3.1 3.0 (0.1)

Adjustments in 2021 EUR 2.6M: Non-cash employee stock option costs and one-off costs related to projects, which included the set-up of new logistics centre, convertible bond placement and acquisition expenses this quarter.

KEY FINANCIALS. GROSS MARGIN IMPROVED BY 4.1 PERCENTAGE POINTS.

KEY FINANCIALS. SELLING & DISTRIBUTION EXPENSES UP. TEMPORARY OPERATION OF TWO LOGISTICS CENTRES.

KEY FINANCIALS. CASH AND CASH EQUIVALENTS WELL ABOVE EUR 300 MILLION.

TODAY'S AGENDA.

UPDATE ON BUSINESS AND STRATEGY.

FROM A PURE ONLINE RETAILER …

… TO EUROPE'S LEADING CUSTOMER-CENTRIC E-PHARMACY PLATFORM.

SHOP APOTHEKE EUROPE TODAY.

LEADING POSITIONS ACROSS EUROPE.

! GROWTH DRIVEN BY CUSTOMER SATISFACTION.

15

! CONTINUOUS INCREASE OF OUR CUSTOMER BASE. Q1 2016 Q1 2017 Q1 2018 Q1 2019 Q1 2020 Q1 2021 1.4M 5.0M 2.0M 2.7M 4.0M 6.8M

NPS: 71

! NPS CONSISTENTLY HIGH AND GROWING ACROSS ALL COUNTRIES.

BEST PREPARED FOR TOMORROW.

STRATEGIC MILESTONES ACHIEVED IN Q1.

  • ! EXPERTISE IN DIGITAL MEDICATION MANAGEMENT STRENGTHENED BY THE ACQUISITION OF SMARTPATIENT.
  • ! CAPACITY: AUTOMATION IN OUR NEW LOGISTICS CENTRE RAMPED UP IN JANUARY.
  • ! FURTHER EXPANSION OF E-RX BUSINESS BY ENTERING THE DUTCH MARKET – STRENGTHENED BY ACQUISITIONS OF SMARTPATIENT AND MEDAPP.

EXPANSION OF DIGITAL HEALTH SERVICES AND PORTFOLIO EXTENSION INTO PRESCRIPTION DRUGS IN THE NETHERLANDS.

E-RX IN GERMANY IS JUST A STONE'S THROW AWAY.

WE'RE PREPARED FOR THE NEXT STEP TO FURTHER INCREASE CUSTOMER SATISFACTION.

WELCOME HENRIETTE PEUCKER.

SUPERVISORY BOARD CHANGES. PER THIS YEAR'S AGM ON APRIL 21.

  • ! JAN PYTTEL: RETIREMENT FROM SUPERVISORY BOARD.
  • ! BJÖRN SÖDER: NEW CHAIR.
  • ! HENRIETTE PEUCKER: NEW SUPERVISORY BOARD MEMBER.

GUIDANCE 2021. CONTINUED FAST GROWTH AND MARGIN EXPANSIONS.

Full-year organically driven sales growth: around 20% or more.

Full-year adjusted EBITDA margin: in the range of 2.3% to 2.8%.

Full-year CAPEX: around 3.5% of sales.

Long-term target profitability: unchanged, in excess of 6% EBIT.

TODAY'S AGENDA.

FINANCIAL PERFORMANCE.

UPDATE ON BUSINESS AND STRATEGY.

?

IF YOU WANT TO ASK QUESTIONS... PLEASE MUTE THE WEBCAST. DIAL IN FROM YOUR PHONE.

LOCATIONS. PHONE NUMBERS.
GERMANY, Frankfurt +49 (0) 69 2 22 22 55 74
UK, LOCAL +44 (0) 33 03 36 91 05
USA, Los Angeles +1 323-994-2131

Confirmation Code: 1354059

Press * 1 to ask questions.

THANK YOU.

2021 Interim Statement Q1 SHOP APOTHEKE EUROPE Appendix. 15!"

.

CONSOLIDATED SEGMENT FINANCIALS. CONSOLIDATED SEGMENT FINANCIALS. CONSOLIDATED SEGMENT FINANCIALS.

2021 Interim Statement Q1 SHOP APOTHEKE EUROPE Appendix. 14!"

Segment information Q1 2021 ñ non≠ adjusted and adjusted Segment information Q1 2021 – non-adjusted and adjusted.

March 31 2021 DACH International Unaudited interim
consolidated
in EUR 1,000 in EUR 1,000 in EUR 1,000
Revenue 230,724 53,330 284,054
Cost of sales ñ 172,157 ñ 39,046 ñ 211,203
Adjusted CoS ñ
172,157
ñ
39,046
ñ
211,203
Gross profit 58,567 14,284 72,851
Adjusted gross profit 58,567 14,284 72,851
% of revenue 25.4% 26.8% 25.6%
Other income 11 2 13
Selling & distribution ñ 43,801 ñ 15,172 ñ 58,973
Adjusted S&D ñ 43,693 ñ 15,161 ñ 58,854
Segment EBITDA 14,777 ñ 886 13,891
Adjusted segment EBITDA 14,885 ñ 875 14,010
Administrative expenses ñ 6,735 ñ 4,120 ñ 10,855
Adjusted AE ñ 4,701 ñ 3,654 ñ 8,355
EBITDA 8,042 ñ 5,006 3,036
Adjusted EBITDA 10,184 ñ 4,529 5,655
Depreciation ñ 3,386 ñ 2,071 ñ 5,457
EBIT 4,656 ñ 7,077 ñ 2,421
Adjusted EBIT 6,798 ñ 6,600 198
Net finance cost and income tax ñ 3,369
Adjusted net finance
cost and income tax
ñ
3,369
Net loss ñ 5,790
Adjusted net loss ñ 3,171

Segment information Q1 2020 – non-adjusted and adjusted. Segment information Q1 2020 ñ non≠ adjusted and adjusted

March 31 2020 DACH International Unaudited interim
consolidated
in EUR 1,000 in EUR 1,000 in EUR 1,000
Revenue 200,830 31,156 231,986
Cost of sales ñ 159,156 ñ 22,919 ñ 182,075
Adjusted CoS ñ
159,189
ñ
22,919
ñ
182,108
Gross profit 41,641 8,237 49,911
Adjusted gross profit 41,608 8,237 49,878
% of revenue 20.7% 26.4% 21.5%
Other income 4 1 5
Selling & distribution ñ 30,346 ñ 8,878 ñ 39,224
Adjusted S&D ñ 30,345 ñ 8,878 ñ 39,223
Segment EBITDA 11,331 ñ 640 10,692
Adjusted segment EBITDA 11,300 ñ 640 10,660
Administrative expenses ñ 5,168 ñ 1,664 ñ 6,832
Adjusted AE ñ 4,328 ñ 1,394 ñ 5,722
EBITDA 6,165 ñ 2,305 3,860
Adjusted EBITDA 6,971 ñ 2,033 4,938
Depreciation ñ 2,535 ñ 816 ñ 3,352
EBIT 3,630 ñ 3,121 508
Adjusted EBIT 4,436 ñ 2,851 1,586
Net finance cost and income tax ñ 5,466
Adjusted net finance
cost and income tax
ñ
5,466
Net loss ñ 4,958
Adjusted net loss ñ 3,880

CONSOLIDATED STATEMENT OF PROFIT AND LOSS. UNAUDITED CONSOLIDATED STATEMENT

2021 Interim Statement Q1 SHOP APOTHEKE EUROPE Appendix. 17!"

Period ended
March 31 2021
Period ended
March 31 2020
in EUR 1,000 in EUR 1,000
Revenue 284,054 231,986
Cost of sales 211,204 182,075
Gross profit 72,850 49,911
Other income !# 4
Selling and distribution 63,611 42,072
Administrative expenses 11,673 7,335
Result from operations 2,421 508
Finance income 109 80
Finance expenses 3,459 5,701
Share of profit of associates and joint venturs 0 0
Net finance costs 3,350 5,621
Result before tax 5,771 5,113
Income tax 19 155
Result after tax 5,790 4,958
Attributable to:
Owners of the company 5,790 4,958

OF PROFIT AND LOSS.

368,616 282,822

466,179 254,087

March 31 2021 Dec. 31 2020

2021 Interim Statement Q1 SHOP APOTHEKE EUROPE Appendix. 17!"

471,680 425,138

256,656 37,157

106,459 74613

CONSOLIDATED STATEMENT OF FINANCIAL POSITION. Intangible assets 283,464 204,661 Deferred tax assets 120 120 Other financial assets 5,474 1,730 Investments in equity≠ accounted joint ventures 1,151 1,151

471,680 425,138

Equity and liabilities Shareholdersí equity

Assets

Non≠ current assets

Current assets

Non≠ current liabilities

Current liabilities

256,656 37,157

106,459 74613

2021 Interim Statement Q1 SHOP APOTHEKE EUROPE Appendix. 17!"

March 31 2021 Dec. 31 2020
in EUR 1,000 in EUR 1,000
Assets
Non≠ current assets
Property, plant and equipment 77,792 74,545
Intangible assets 283,464 204,661
Deferred tax assets 120 120
Other financial assets 5,474 1,730
Investments in equity≠ accounted joint ventures 1,151 1,151
Investments in associates 605 605
Investments in equity≠ instruments 10 10
368,616 282,822
Current assets
Inventories 82,820 81,240
Trade and other receivables 42,678 44,591
Other financial assets 37,628 37,771
Cash and cash equivalents 303,053 90,485
466,179 254,087
Total assets 834,795 536,909

UNAUDITED INTERIM CONSOLIDATED STATEMENT

OF FINANCIAL POSITION.

Issued capital and share premium 561,840 552,019 Reserves/accumulated losses ≠ 90,160 ≠ 126,881

Deferred tax liability 6,644 4,347 Loans and borrowings 250,012 32,810

Trade and other payables 72,399 53,147 Loans and borrowings 5,667 5,384 Amounts due to banks 37 39 Other liabilities 28,356 16,043

Total equity and liabilities 834,795 536,908

Equity and liabilities Shareholdersí equity

Non≠ current liabilities

Current liabilities

Total assets March 31 2021
834,795
Dec. 31 2020
536,909
in EUR 1,000 in EUR 1,000
Assets
Equity and liabilities
Non≠ current assets
Shareholdersí equity
Property, plant and equipment
Issued capital and share premium
77,792
561,840
74,545
552,019
Intangible assets
Reserves/accumulated losses
283,464
≠ 90,160
204,661
≠ 126,881
Deferred tax assets 120
471,680
120
425,138
Other financial assets
Non≠ current liabilities
5,474 1,730
Investments in equity≠ accounted joint ventures
Deferred tax liability
1,151
6,644
1,151
4,347
Investments in associates
Loans and borrowings
605
250,012
605
32,810
Investments in equity≠ instruments 10
256,656
10
37,157
Current liabilities 368,616 282,822
Trade and other payables
Current assets
72,399 53,147
Loans and borrowings
Inventories
5,667
82,820
5,384
81,240
Trade and other receivables
Amounts due to banks
42,678
37
44,591
39
liabilities
Other financial assets
28,356
37,628
16,043
37,771
Cash and cash equivalents 303,053
106,459
90,485
74613
Total equity and liabilities 466,179
834,795
254,087
536,908

UNAUDITED INTERIM CONSOLIDATED STATEMENT

UNAUDITED INTERIM CONSOLIDATED STATEMENT

Property, plant and equipment 77,792 74,545

Investments in associates 605 605 Investments in equity≠ instruments 10 10

Inventories 82,820 81,240 Trade and other receivables 42,678 44,591 Other financial assets 37,628 37,771 Cash and cash equivalents 303,053 90,485

OF FINANCIAL POSITION.

OF FINANCIAL POSITION.

Issued capital and share premium 561,840 552,019 Reserves/accumulated losses ≠ 90,160 ≠ 126,881

Deferred tax liability 6,644 4,347 Loans and borrowings 250,012 32,810

Trade and other payables 72,399 53,147 Loans and borrowings 5,667 5,384 Amounts due to banks 37 39 Other liabilities 28,356 16,043

Total equity and liabilities 834,795 536,908

in EUR 1,000 in EUR 1,000

Period ended March 31 2020

2021 Interim Statement Q1 SHOP APOTHEKE EUROPE Appendix. 19!"

Period ended March 31 2021

CONSOLIDATED STATEMENT OF CASH FLOWS. and amortisation, taxes and provisions 4,696 4,302 Movements in working capital ñ (Increase)/decrease in trade and other receivables 2,344 ñ 4,212

2021 Interim Statement Q1 SHOP APOTHEKE EUROPE Appendix. 19!"

Period ended
March 31 2021
Period ended
March 31 2020
in EUR 1,000 in EUR 1,000
Cash flow from operating activities
Result from operations ñ 2,421 508
Adjustments for:
ñ D epreciation and amortisation of non≠ current assets 5,457 3,352
ñ C orporate income tax ñ 65 0
ñ Shar e≠ based payment charge for the period 1,725 442
Operating result adjusted for depreciation
and amortisation, taxes and provisions
4,696 4,302
Movements in working capital
ñ (Increase)/decrease in trade and other receivables 2,344 ñ 4,212
ñ ( Increase)/decrease in inventory ñ 1,580 839
ñ (Increase)/decrease in trade and other payables 24,324 11,193
Working capital movement 25,088 7,820
Net cash (used in)/generated by operating activities 29,784 12,122
Cash flow from investing activities
Investment for property, plant and equipment ñ 4,591 ñ 7,402
Investment for intangible assets ñ 5,337 ñ 2,979
Investment for other financial assets 0 4,755
Acquisition of subsidiary, net of cash acquired ñ 43,588 0
Net cash (used in)/generated by investing activities ñ 53,516 ñ 5,626

UNAUDITED INTERIM CONSOLIDATED STATEMENT

\$%&'&(%)'&*&+,&- !!! ./ #\$%&'&(%)01+- ñ 1,706 ñ 879 210+%13)+\$*'&1(&)&4&'*+(&-)5678 .9:;< / #((=&)*>\$,&'%+?3&)?>\$- <<<9!"@ / #((=&A'&01BC&\$%)>%D&')3>\$EF%&'C)3+1?+3+%B 8,585 ñ 9 21(DF>=%)3&1(&)01BC&\$%( ñ 1,229 ñ 592

320%."#\$%45#26%,-78/2-2*"026%9:%&,-"-.,-/%".0,1,0,2# ;<=><?? ñ @><AA

320%,-.*2"#28462.*2"#27%,-%."#\$%"-6%."#\$%2B5,1"'2-0# ;@;>C=D C>?AE

!"#\$%"-6%."#\$%2B5,1"'2-0#%"0%0\$2%92/,--,-/%(&%0\$2%F2*,(6 A?>GDC =;>=C<

!"#\$%"-6%."#\$%2B5,1"'2-0#%"0%0\$2%2-6%(&%0\$2%F2*,(6 <?<>?C< =E>EC?

!"#\$%&'()%&*(+%&,-"-.,-/%".0,1,0,2#

OF CASH FLOWS.

Investment for other financial assets
Acquisition of subsidiary, net of cash acquired
0
Period ended
ñ 43,588
March 31 2021
4,755
Period ended
0
March 31 2020
Net cash (used in)/generated by investing activities ñ 53,516
in EUR 1,000
ñ 5,626
in EUR 1,000
Cash flow from operating activities
!"#\$%&'()%&*(+%&,-"-.,-/%".0,1,0,2#
Result from operations ñ 2,421 508
#\$%&'&(%)'&*&+,&- !!! ./
Adjustments for:
#\$%&'&(%)01+-
ñ 1,706 ñ 879
ñ D epreciation and amortisation of non≠ current assets 5,457 3,352
210+%13)+\$'&1(&)&4&'+(&-)5678 .9:;< /
ñ C orporate income tax ñ 65 0
#((=&)*>\$,&'%+?3&)?>\$- <<<9!"@ /
ñ Shar e≠ based payment charge for the period 1,725 442
#((=&A'&01BC&\$%)>%D&')3>\$EF%&'C)3+1?+3+%B 8,585 ñ 9
Operating result adjusted for depreciation
21(DF>=%)3&1(&)01BC&\$%(
ñ 1,229 ñ 592
and amortisation, taxes and provisions
320%."#\$%45#26%,-78/2-2*"026%9:%&,-"-.,-/%".0,1,0,2#
Movements in working capital
4,696
;<=><??
4,302
ñ @><AA
ñ (Increase)/decrease in trade and other receivables 2,344 ñ 4,212
320%,-.2"#28462.2"#27%,-%."#\$%"-6%."#\$%2B5,1"'2-0# ;@;>C=D C>?AE
ñ ( Increase)/decrease in inventory ñ 1,580 839
ñ (Increase)/decrease in trade and other payables 24,324 11,193
!"#\$%"-6%."#\$%2B5,1"'2-0#%"0%0\$2%92/,--,-/%(&%0\$2%F2*,(6 A?>GDC =;>=C<
Working capital movement 25,088 7,820
!"#\$%"-6%."#\$%2B5,1"'2-0#%"0%0\$2%2-6%(&%0\$2%F2*,(6 <?<>?C< =E>EC?
Net cash (used in)/generated by operating activities 29,784 12,122

UNAUDITED INTERIM CONSOLIDATED STATEMENT

UNAUDITED INTERIM CONSOLIDATED STATEMENT

ñ ( Increase)/decrease in inventory ñ 1,580 839 ñ (Increase)/decrease in trade and other payables 24,324 11,193 Working capital movement 25,088 7,820

Net cash (used in)/generated by operating activities 29,784 12,122

Investment for property, plant and equipment ñ 4,591 ñ 7,402 Investment for intangible assets ñ 5,337 ñ 2,979

Investment for property, plant and equipment ñ 4,591 ñ 7,402 Investment for intangible assets ñ 5,337 ñ 2,979 Investment for other financial assets 0 4,755 Acquisition of subsidiary, net of cash acquired ñ 43,588 0

Net cash (used in)/generated by investing activities ñ 53,516 ñ 5,626

\$%&'&(%)'&*&+,&- !!! ./ #\$%&'&(%)01+- ñ 1,706 ñ 879 210+%13)+\$*'&1(&)&4&'*+(&-)5678 .9:;< / #((=&)*>\$,&'%+?3&)?>\$- <<<9!"@ / #((=&A'&01BC&\$%)>%D&')3>\$EF%&'C)3+1?+3+%B 8,585 ñ 9 21(DF>=%)3&1(&)01BC&\$%( ñ 1,229 ñ 592

320%."#\$%45#26%,-78/2-2*"026%9:%&,-"-.,-/%".0,1,0,2# ;<=><?? ñ @><AA

320%,-.*2"#28462.*2"#27%,-%."#\$%"-6%."#\$%2B5,1"'2-0# ;@;>C=D C>?AE

!"#\$%"-6%."#\$%2B5,1"'2-0#%"0%0\$2%92/,--,-/%(&%0\$2%F2*,(6 A?>GDC =;>=C<

!"#\$%"-6%."#\$%2B5,1"'2-0#%"0%0\$2%2-6%(&%0\$2%F2*,(6 <?<>?C< =E>EC?

Cash flow from investing activities

OF CASH FLOWS.

Cash flow from investing activities

Cash flow from operating activities

OF CASH FLOWS.

Operating result adjusted for depreciation

Adjustments for:

!"#\$%&'()%&*(+%&,-"-.,-/%".0,1,0,2#

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