Unified Factory Spolka Akcyjna

AI-powered, multi-channel customer service automation platform for small & medium enterprises.

UFC | WAR

Overview

Corporate Details

ISIN(s):: PLDTBRK00037
LEI:: 259400FTR7LCRTWPWB30
Country:: Poland
Address:: Warszawa Al. Solidarności 117/309, 00-140 Warszawa
Website:: http://www.unifiedfactory.pl
Sector:: Publishing, broadcasting, and content production and distribution activities
Industry:: Software publishing

Description

Unified Factory Spolka Akcyjna is a global developer and provider of a cloud-based Customer Service Automation platform. The company's core offering is an advanced, multi-channel contact center solution that leverages artificial intelligence to automate and streamline customer service and sales operations. Designed primarily for micro, small, and medium-sized enterprises, the platform integrates various communication channels, including phone, email, online chat, and social media messengers, into a single, unified system. Its AI technology specializes in natural language processing to manage text-based communications efficiently. The system aims to enhance operational productivity and customer engagement, offering flexible integration capabilities and supporting multiple languages across more than 25 countries.

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