Nexcom A/S Logo

Nexcom A/S

NEXCOM | ST

Overview

Corporate Details

ISIN(s):
DK0061417144
LEI:
549300XDY984AT1YTK87
Country:
Denmark
Address:
Toldbodgade 59B, kl., 1253 København K
Sector:
Telecommunications, computer programming, consultancy, computing infrastructure, and other information service activities
Industry:
Computer programming activities

Description

Nexcom A/S is a software-as-a-service (SaaS) company specializing in AI-powered Customer Experience (CX) automation. The company provides a single, centralized AI platform designed to unify and manage all customer interactions across various channels, including chat, email, support, and sales. Its solutions leverage both generative and analytical AI to automate routine tasks, monitor performance, and deliver personalized customer journeys. Nexcom's technology-agnostic platform allows for seamless integration with clients' existing systems. A key differentiator is its collaborative approach, where Nexcom's CX experts work with clients to build, train, and continuously refine a bespoke AI tailored to the organization's specific data, language, and workflows. The platform evaluates every customer interaction to ensure ongoing quality improvement and adaptation to evolving business needs, primarily serving B2C companies seeking to enhance operational efficiency and customer satisfaction.

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