MARCHEX INC

AI-powered conversational intelligence to optimize business sales, marketing, and customer experience.

MCHX | US

Overview

Corporate Details

ISIN(s):: US56624R1086
LEI:
Country:: United States of America
Address:: 1200 FIFTH AVE, 98101 SEATTLE
Website:: https://www.marchex.com/
Sector:: Mining and quarrying
Industry:: Extraction of natural gas

Description

Marchex Inc. is a conversational intelligence company that provides AI-powered solutions to analyze customer interactions across voice and text channels. Its proprietary AI platform transforms unstructured conversation data into actionable insights, key performance indicators (KPIs), and automated recommendations. The company's solutions are designed to help businesses optimize core functions, including marketing, sales, and customer experience. Key offerings include Call Tracking & Attribution to improve return on ad spend (ROAS), Conversation Intelligence to understand customer intent and recover missed opportunities, and Business Text Messaging for customer engagement. By delivering data-driven insights, Marchex enables organizations to enhance decision-making, accelerate revenue growth, and improve customer satisfaction.

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