EGAIN Corp

AI-powered SaaS solutions that unify knowledge to enhance customer service and agent efficiency.

EGAN | NDAQ

Overview

Corporate Details

ISIN(s):: N/A
LEI:
Country:: United States of America
Address:: 1252 BORREGAS AVENUE, 94089 SUNNYVALE
Website:: https://www.egain.com/
Sector:: Mining and quarrying
Industry:: Extraction of natural gas

Description

eGain Corporation is a provider of AI-powered SaaS solutions for customer service and engagement. The company's core offering is the eGain AI Knowledge Hub, a platform designed to automate and enhance customer interactions through conversational and generative AI. It works by unifying an organization's disparate content silos into a single, trusted source of truth. This allows businesses to deliver accurate, consistent, and compliant answers to customers via self-service channels and to empower contact center agents and employees with contextual knowledge directly within their workflows. eGain's solutions aim to reduce operational costs, improve agent efficiency, and enhance the overall customer experience. The company serves various industries, including financial services, government, and healthcare.

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