Unicredit — Interim / Quarterly Report 2021

Oct 28, 2021

3Q21 & 9M21 28 Oct 2021

1

Divisional Database

3Q21 - 9M21 GROUP RESULTS

CONSOLIDATED ACCOUNTS

Consolidated Income Statements	3
Consolidated Balance Sheet	4
Group Shareholder's Equity	5
Asset Quality Group	6
Asset Quality Group excl. Non Core	7
Asset Quality Non-Core	8
Asset Quality by Division	9
Capital Position	10

CONTRIBUTION OF DIVISIONS TO GROUP RESULTS

Division Italy	11
Division Germany	12
Div. Central Europe	13
Div. Eastern Europe	14
Central Europe / Eastern Europe Countries	15-24
GCC	25
Non-Core	26
Fees - Details Group	27
Branches	28

Consolidated Income Statement

CONSOLIDATED INCOME STATEMENT

Back

		9M		y/y	1Q	2Q	3Q	4Q	1Q	2Q	3Q
	(mln Euro)	2021	2020	%	2020	2020	2020	2020	2021	2021	2021
	Net interest	6,654	7,190	-7.5%	2,494	2,393	2,303	2,250	2,180	2,203	2,271
	Dividends and other income from equity investments	406	291	+39.4%	102	62	128	124	112	125	169
	Net fees and commissions	5,012	4,464	+12.3%	1,618	1,378	1,467	1,504	1,688	1,674	1,650
	Net trading income	1,418	985	+43.9%	173	357	455	426	639	425	354
	Net other expenses/income	28	-35	n.m.	-11	-22	-1	-69	68	-29	-10
	OPERATING INCOME	13,518	12,896	+4.8%	4,376	4,168	4,352	4,236	4,686	4,398	4,435
	Payroll costs	-4,490	-4,512	-0.5%	-1,542	-1,492	-1,479	-1,456	-1,480	-1,495	-1,515
	Other administrative expenses	-2,386	-2,391	-0.2%	-809	-795	-786	-825	-792	-811	-783
	Recovery of expenses	398	376	+5.8%	125	128	124	147	129	135	134
	Amortisation & depreciation	-846	-815	+3.9%	-265	-284	-266	-323	-270	-290	-286
	Operating costs	-7,324	-7,341	-0.2%	-2,491	-2,442	-2,408	-2,456	-2,413	-2,461	-2,450
	OPERATING PROFIT	6,194	5,555	+11.5%	1,885	1,726	1,945	1,780	2,272	1,937	1,985
	Net write-downs of loans	-824	-2,938	-72.0%	-1,261	-937	-741	-2,058	-167	-360	-297
	NET OPERATING PROFIT	5,370	2,617	n.m.	624	788	1,204	-278	2,105	1,577	1,688
	Other Charges & Provisions	-1,111	-964	+15.3%	-528	-185	-251	-91	-702	-214	-195
	o/w Systemic Charges	-945	-905	+4.4%	-538	-166	-201	-53	-620	-125	-200
	o/w DGS	-271	-259	+4.4%	-64	-26	-169	-20	-77	-21	-172
	o/w Bank levies	-99	-169	-41.5%	-100	-37	-32	-33	-45	-27	-27
	o/w SRF	-575	-476	+20.7%	-373	-103	0	0	-498	-77	0
	Integration costs	-11	-1,382	-99.2%	-1,347	-6	-30	-82	0	-7	-4
	Net income from investments	-240	-1,495	-83.9%	-1,261	-92	-141	130	-195	15	-59
	PROFIT BEFORE TAX	4,008	-1,224	n.m.	-2,512	505	782	-322	1,207	1,371	1,430
	Income tax for the period	-1,008	-310	n.m.	-140	-73	-97	-34	-314	-331	-362
	Profit (Loss) from non-current assets held for sale after tax	2	0	n.m.	0	1	0	48	1	0	0
	PROFIT (LOSS) FOR THE PERIOD	3,002	-1,534	n.m.	-2,652	433	685	-308	894	1,040	1,068
	Minorities	-22	-15	+48.7%	-5	-6	-5	8	-7	-5	-10
	NET PROFIT ATTRIBUTABLE TO THE GROUP BEFORE PPA	2,980	-1,549	n.m.	-2,656	428	680	-300	888	1,034	1,058
	Purchase Price Allocation effect	-1	-50	-98.6%	-50	0	0	0	0	-1	0
	Goodwill impairment	0	-8	-100.0%	0	-8	0	-878	0	0	0
	CONSOLIDATED PROFIT	2,979	-1,606	n.m.	-2,706	420	680	-1,179	887	1,034	1,058
	INCOME STATEMENT RATIOS
	Cost income ratio	54.2%	56.9%	-2.7 p.p.	56.9%	58.6%	55.3%	58.0%	51.5%	56.0%	55.2%
	Cost of Risk (LLP annualised on Avg Loans) in basis points	25	81	-57	104	77	63	179	15	33	27
	Tax rate	25.1%	n.m.	n.m.	n.m.	14.4%	12.4%	n.m.	26.0%	24.2%	25.3%
VOLUMES (bn)
	Customers Loans (excl. Repos)	419.7	421.6	-0.4%	433.8	431.0	421.6	414.8	417.2	419.5	419.7
	Customer Depos (excl. Repos)	466.6	445.1	+4.8%	423.3	433.3	445.1	459.9	453.6	457.3	466.6
	TFA*	787.7	716.8	+9.9%	662.8	700.0	716.8	747.9	754.1	773.4	787.7
	o/w AUM	217.9	195.8	+11.3%	180.4	191.4	195.8	203.2	210.6	216.8	217.9
	o/w AUC	166.1	135.7	+22.4%	118.2	132.9	135.7	146.2	148.0	157.8	166.1
	Total RWA	328.0	336.4	-2.5%	361.0	350.7	336.4	325.7	314.9	327.7	328.0
	OTHER FIGURES (units)
	FTEs (100%)	80,153	83,621	-4.1%	83,942	83,685	83,621	82,107	82,002	80,879	80,153
	ROTE STATED	7.6%	-4.2%	+11.8 p.p.	-20.8%	3.3%	5.3%	-9.3%	6.9%	7.9%	8.0%

* Refers to Group commercial Total Financial Assets. Non-commercial elements, i.e. Group Corporate Centre, Non Core, Leasing, Factoring and CIB are excluded. Numbers are managerial figures.

Consolidated Balance Sheet Back
(bln Euro)	1Q 2020	2Q 2020	3Q 2020	4Q 2020	1Q 2021	2Q 2021	3Q 2021
Assets
Cash and cash balances	20.7	17.3	37.9	101.7	111.1	122.8	122.6
Financial assets held for trading	69.8	67.2	73.2	72.7	73.9	79.0	80.5
Loans to banks	94.5	126.5	129.1	111.8	113.6	113.4	111.2
Loans to customers	490.0	479.3	466.8	450.5	446.7	438.4	439.8
Other financial assets	151.9	155.9	153.4	153.3	158.3	158.6	157.1
Hedging instruments	11.1	11.4	8.2	7.7	6.6	5.9	5.6
Property, plant and equipment Goodwill	10.5 0.9	10.2 0.9	10.1 0.9	9.9 0.0	9.8 0.0	9.7 0.0	9.6 0.0
Other intangible assets	1.9	2.0	2.0	2.1	2.1	2.2	2.2
Tax assets	13.0	13.0	13.0	13.1	12.8	12.5	12.4
Non-current assets and disposal groups classified as held for sale	2.0	2.0	2.1	2.0	1.0	0.7	0.8
Other assets	6.5	7.0	6.6	6.5	6.2	6.8	6.8
Total assets	872.8	892.7	903.4	931.5	942.2	950.0	948.6
Liabilities and shareholders' equity
Deposits from banks	161.5	164.8	163.8	172.5	189.4	186.7	181.2
Deposits from customers	455.0	468.3	474.8	498.4	497.4	505.7	509.8
Debt securities issued	95.2	95.9	101.6	102.5	98.9	96.0	98.5
Financial liabilities held for trading	46.8	45.6	47.8	47.8	46.4	49.8	49.9
Other financial liabilities	11.1	12.7	13.0	12.9	12.3	12.0	11.8
Hedging instruments	14.2	15.0	12.6	11.8	9.1	8.0	7.0
Tax liabilities	1.5	1.5	1.5	1.4	1.1	1.2	1.2
Liabilities included in disposal groups classified as held for sale	0.6	0.6	0.6	0.8	0.7	0.6	0.6
Other liabilities	25.7	27.2	26.7	23.5	25.8	28.2	25.9
Minorities	0.4	0.4	0.4	0.4	0.4	0.4	0.5
Group Shareholders' Equity:	60.8	60.7	60.6	59.5	60.7	61.4	62.2
- Capital and reserves	63.5	63.0	62.3	62.3	59.8	59.4	59.2
- Net profit (loss)	-2.7	-2.3	-1.6	-2.8	0.9	1.9	3.0
Total liabilities and shareholders' equity	872.8	892.7	903.4	931.5	942.2	950.0	948.6

Back

Shareholders' Equity attributable to the Group & Shares

(mln Euro)

Shareholders' equity as at 31 December 2020	59,507
Dividends distributed	-268
Equity instruments(*)	-246
Share buyback	-179
Change in reserve related coupon on AT1 instruments	-190
Change in the valuation of hedging for financial risks	-148
Change in the valuation reserve relating to the financial assets and liabilities at fair value	-102
Change in the valuation reserve tangible assets(**)	170
Exchange differences reserve(***)	276
Change in the valuation reserve relating to the actuarial gains/losses on defined benefit plans(****)	403
Other changes	-16
Net profit (loss) for the period	2,979
Shareholders' equity as at 30 September 2021	62,186

Notes:

(*) The amount is referred to +€744 million AT1 equity instrument issue and -€990 million anticipated redemption of AT1 equity instrument issued in 2014, both net of fees.

(**) Mainly referred to the alignment between tax values and higher accounting values of the portion of real estate properties IAS16.

(***) This effect is mainly due to the impact of Russian Ruble for +€183 million and of Czech Crown for +€78 million.

(****) Mainly referred to the increase in DBO discount rate induced by the reduction in prices of High Quality Corporate Bonds partially offset by plan assets performance.

Average & EoP YtD number of oustanding and diluted shares

	3M 2020	1H 2020	9M 2020	FY 2020	3M 2021	1H 2021	9M 2021
Average number of outstanding shares*	2,223,909,901	2,225,745,652	2,226,362,035	2,226,668,543	2,227,721,149	2,228,043,134	2,224,137,598
Average number of diluted shares*	2,233,897,148	2,236,776,028	2,237,260,376	2,239,530,094	2,237,460,816	2,240,919,446	2,238,660,647
EoP number of outstanding shares*	2,227,581,402	2,227,581,402	2,227,581,402	2,227,581,402	2,233,870,007	2,216,453,879	2,216,453,879
EoP number of diluted shares*	2,240,149,642	2,240,048,147	2,239,908,063	2,241,202,294	2,245,357,868	2,230,252,153	2,231,617,311

*Net of the number of treasury shares (average or EoP), considering the 17,416,128 shares buyback made during the first half 2021, and of further No.9,675,640 shares held under a contract of usufruct.

Back	UniCredit - Public Asset Quality - Group #
LOANS TO CUSTOMERS
	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2020	2020	2020	2020	2021	2021	2021
Gross Bad Loans	12,581	10,767	10,024	7,613	7,596	7,110	6,692
Writedowns	9,663	8,098	7,481	5,967	5,942	5,521	5,099
Coverage Ratio	76.8%	75.2%	74.6%	78.4%	78.2%	77.6%	76.2%
Net Bad Loans	2,918	2,669	2,543	1,645	1,654	1,590	1,593
Gross Unlikely to pay	11,475	11,956	11,806	12,874	13,681	13,407	13,082
Writedowns	6,278	6,407	6,119	6,492	6,731	6,538	6,384
Coverage Ratio	54.7%	53.6%	51.8%	50.4%	49.2%	48.8%	48.8%
Net Unlikely to pay	5,197	5,549	5,687	6,381	6,950	6,869	6,698
Gross Past-due loans	858	948	874	759	1,147	1,021	907
Writedowns	305	341	314	256	386	354	335
Coverage Ratio	35.5%	36.0%	35.9%	33.7%	33.7%	34.7%	36.9%
Net Past-due loans	553	607	561	503	761	667	572
GROSS NON PERFORMING EXPOSURES	24,914	23,671	22,704	21,246	22,424	21,538	20,681
Writedowns	16,246	14,846	13,913	12,716	13,060	12,413	11,818
Coverage Ratio	65.2%	62.7%	61.3%	59.8%	58.2%	57.6%	57.1%
NET NON PERFORMING EXPOSURES	8,668	8,825	8,792	8,530	9,364	9,125	8,864
GROSS PERFORMING LOANS	484,646	474,040	461,791	446,157	441,010	433,227	435,104
Writedowns	3,341	3,611	3,806	4,137	3,683	3,951	4,157
Coverage Ratio	0.7%	0.8%	0.8%	0.9%	0.8%	0.9%	1.0%
NET PERFORMING LOANS	481,306	470,429	457,985	442,019	437,326	429,276	430,947
	1Q	2Q	3Q	4Q	1Q	2Q	3Q
	2020	2020	2020	2020	2021	2021	2021
Gross Bad Loans ratio	2.5%	2.2%	2.1%	1.6%	1.6%	1.6%	1.5%
Net Bad Loans ratio	0.6%	0.6%	0.5%	0.4%	0.4%	0.4%	0.4%
Gross Unlikely to pay ratio	2.3%	2.4%	2.4%	2.8%	3.0%	2.9%	2.9%
Net Unlikely to pay ratio	1.1%	1.2%	1.2%	1.4%	1.6%	1.6%	1.5%
Gross Past-due loans ratio	0.2%	0.2%	0.2%	0.2%	0.2%	0.2%	0.2%
Net Past-due loans ratio	0.1%	0.1%	0.1%	0.1%	0.2%	0.2%	0.1%
GROSS NPE Ratio	4.9%	4.8%	4.7%	4.5%	4.8%	4.7%	4.5%
NET NPE Ratio	1.8%	1.8%	1.9%	1.9%	2.1%	2.1%	2.0%

UniCredit - Public # Asset Quality - Group excl. Non Core Back
LOANS TO CUSTOMERS	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2020	2020	2020	2020	2021	2021	2021
Gross Bad Loans	7,510	6,589	6,316	5,609	5,636	5,280	5,202
Writedowns	5,418	4,677	4,449	4,222	4,231	3,935	3,843
Coverage Ratio	72.1%	71.0%	70.4%	75.3%	75.1%	74.5%	73.9%
Net Bad Loans	2,092	1,913	1,867	1,386	1,405	1,345	1,359
Gross Unlikely to pay	8,460	9,172	9,644	11,193	12,058	11,958	11,878
Writedowns	4,177	4,487	4,677	5,323	5,604	5,556	5,517
Coverage Ratio	49.4%	48.9%	48.5%	47.6%	46.5%	46.5%	46.4%
Net Unlikely to pay	4,284	4,686	4,968	5,870	6,454	6,402	6,361
Gross Past-due loans	844	936	864	751	1,137	1,012	899
Writedowns	298	336	309	252	382	350	332
Coverage Ratio	35.4%	35.8%	35.8%	33.6%	33.6%	34.6%	36.9%
Net Past-due loans	545	600	555	499	755	662	568
GROSS NON PERFORMING EXPOSURES	16,815	16,698	16,825	17,553	18,831	18,249	17,979
Writedowns	9,893	9,499	9,435	9,798	10,217	9,841	9,692
Coverage Ratio	58.8%	56.9%	56.1%	55.8%	54.3%	53.9%	53.9%
NET NON PERFORMING EXPOSURES	6,922	7,199	7,389	7,755	8,615	8,408	8,288
GROSS PERFORMING LOANS	484,646	474,040	461,791	446,157	441,010	433,227	435,104
Writedowns	3,341	3,611	3,806	4,137	3,683	3,951	4,157
Coverage Ratio	0.7%	0.8%	0.8%	0.9%	0.8%	0.9%	1.0%
NET PERFORMING LOANS	481,306	470,429	457,985	442,019	437,326	429,276	430,947
	1Q 2020	2Q 2020	3Q 2020	4Q 2020	1Q 2021	2Q 2021	3Q 2021
Gross Bad Loans ratio	1.5%	1.3%	1.3%	1.2%	1.2%	1.2%	1.1%
Net Bad Loans ratio	0.4%	0.4%	0.4%	0.3%	0.3%	0.3%	0.3%
Gross Unlikely to pay ratio	1.7%	1.9%	2.0%	2.4%	2.6%	2.6%	2.6%
Net Unlikely to pay ratio	0.9%	1.0%	1.1%	1.3%	1.4%	1.5%	1.4%
Gross Past-due loans ratio	0.2%	0.2%	0.2%	0.2%	0.2%	0.2%	0.2%
Net Past-due loans ratio	0.1%	0.1%	0.1%	0.1%	0.2%	0.2%	0.1%
GROSS NPE Ratio	3.4%	3.4%	3.5%	3.8%	4.1%	4.0%	4.0%

NET NPE Ratio 1.4% 1.5% 1.6% 1.7% 1.9% 1.9% 1.9%

Back		UniCredit - Public # Asset Quality - Non Core
LOANS TO CUSTOMERS
	1Q 2020	2Q 2020	3Q 2020	4Q 2020	1Q 2021	2Q 2021	3Q 2021
(mln Euro)
Gross Bad Loans	5,071	4,178	3,708	2,004	1,960	1,831	1,490
Writedowns	4,245	3,422	3,031	1,745	1,712	1,585	1,256
Coverage Ratio	83.7%	81.9%	81.8%	87.1%	87.3%	86.6%	84.3%
Net Bad Loans	825	756	677	259	248	245	234
Gross Unlikely to pay	3,015	2,783	2,162	1,681	1,623	1,449	1,204
Writedowns	2,101	1,920	1,442	1,169	1,127	983	867
Coverage Ratio	69.7%	69.0%	66.7%	69.5%	69.5%	67.8%	72.0%
Net Unlikely to pay	913	863	720	512	496	466	337
Gross Past-due loans	14	12	10	8	9	9	7
Writedowns	6	5	5	4	4	4	3
Coverage Ratio	45.2%	44.7%	42.9%	46.5%	40.3%	46.0%	41.2%
Net Past-due loans	7	7	6	4	6	5	4
GROSS NON PERFORMING EXPOSURES	8,099	6,973	5,880	3,693	3,593	3,289	2,702
Writedowns	6,353	5,347	4,478	2,918	2,843	2,572	2,126
Coverage Ratio	78.4%	76.7%	76.2%	79.0%	79.1%	78.2%	78.7%
NET NON PERFORMING EXPOSURES	1,746	1,626	1,402	775	750	717	576
GROSS PERFORMING LOANS	0	0	0	0	0	0	0
Writedowns	0	0	0	0	0	0	0
Coverage Ratio	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.
NET PERFORMING LOANS	0	0	0	0	0	0	0
	1Q	2Q	3Q	4Q	1Q	2Q	3Q
	2020	2020	2020	2020	2021	2021	2021
Gross Bad Loans ratio	62.6%	59.9%	63.1%	54.3%	54.6%	55.7%	55.2%
Net Bad Loans ratio	47.3%	46.5%	48.3%	33.4%	33.1%	34.2%	40.7%
Gross Unlikely to pay ratio	37.2%	39.9%	36.8%	45.5%	45.2%	44.1%	44.6%
Net Unlikely to pay ratio	52.3%	53.1%	51.3%	66.0%	66.1%	65.1%	58.5%
Gross Past-due loans ratio	0.2%	0.2%	0.2%	0.2%	0.3%	0.3%	0.3%
Net Past-due loans ratio	0.4%	0.4%	0.4%	0.6%	0.7%	0.7%	0.8%
GROSS NPE Ratio	100.0%	100.0%	100.0%	100.0%	100.0%	100.0%	100.0%

NET NPE Ratio 100.0% 100.0% 100.0% 100.0% 100.0% 100.0% 100.0%

8

UniCredit - Public#

Back		Asset Quality by Division
LOANS TO CUSTOMERS
	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2020	2020	2020	2020	2021	2021	2021
Italy
Gross Non Performing Exposures	9,022	8,785	8,600	8,413	9,520	9,418	9,551
Net Non Performing Exposures	3,696	3,858	3,689	3,225	4,025	4,136	4,336
NPE Coverage Ratio	59.04%	56.08%	57.11%	61.67%	57.72%	56.09%	54.60%
Gross Customer Loans	224,747	218,475	214,670	205,734	196,737	192,597	192,718
Net Customer Loans	217,753	211,852	207,897	198,279	189,341	185,217	185,268
Gross NPE Ratio	4.01%	4.02%	4.01%	4.09%	4.84%	4.89%	4.96%
Net NPE Ratio	1.70%	1.82%	1.77%	1.63%	2.13%	2.23%	2.34%
Germany
Gross Non Performing Exposures	2,500	2,605	2,834	3,171	3,249	3,084	3,018
Net Non Performing Exposures	1,177	1,250	1,543	1,982	2,008	1,909	1,822
NPE Coverage Ratio	52.93%	52.03%	45.55%	37.48%	38.20%	38.08%	39.63%
Gross Customer Loans	138,266	136,173	130,249	127,417	127,485	125,798	125,204
Net Customer Loans	136,433	134,197	128,301	125,674	125,724	124,092	123,485
Gross NPE Ratio	1.81%	1.91%	2.18%	2.49%	2.55%	2.45%	2.41%
Net NPE Ratio	0.86%	0.93%	1.20%	1.58%	1.60%	1.54%	1.48%
Central Europe
Gross Non Performing Exposures	2,581	2,533	2,537	2,965	3,100	2,909	2,793
Net Non Performing Exposures	1,187	1,205	1,207	1,498	1,608	1,429	1,302
NPE Coverage Ratio	54.03%	52.44%	52.41%	49.48%	48.13%	50.88%	53.37%
Gross Customer Loans	89,834	89,312	88,570	87,151	91,748	88,162	88,643
Net Customer Loans	87,880	87,393	86,662	85,096	89,700	86,080	86,550
Gross NPE Ratio	2.87%	2.84%	2.86%	3.40%	3.38%	3.30%	3.15%
Net NPE Ratio	1.35%	1.38%	1.39%	1.76%	1.79%	1.66%	1.50%
Eastern Europe
Gross Non Performing Exposures	2,706	2,769	2,844	3,001	2,959	2,839	2,617
Net Non Performing Exposures	862	886	946	1,050	974	934	827
NPE Coverage Ratio	68.13%	68.01%	66.74%	65.00%	67.09%	67.08%	68.41%
Gross Customer Loans	45,033	44,016	41,514	40,641	41,355	41,893	43,228
Net Customer Loans	42,586	41,430	38,908	37,971	38,665	39,271	40,644
Gross NPE Ratio	6.01%	6.29%	6.85%	7.38%	7.16%	6.78%	6.05%
Net NPE Ratio	2.02%	2.14%	2.43%	2.77%	2.52%	2.38%	2.03%

Back Capital Position

GROUP CAPITAL STRUCTURE

Basel 3
	1Q	2Q	3Q	4Q	1Q	2Q	3Q	Change %
(bn Euro)	2020	2020	2020	2020	2021	2021	2021	q/q	y/y
Common Equity Tier I Fully Loaded	48.5	48.6	48.5	49.3	50.2	50.9	50.9	+0.1	+5.0
Common Equity Tier I Capital Transitional (*)	48.5	51.0	51.0	52.0	52.1	52.8	52.9	+0.3	+3.9
Tier I Capital Transitional	55.9	58.3	58.3	59.3	59.2	58.9	59.8	+1.5	+2.6
Total Capital Transitional	65.0	68.2	66.8	67.5	68.0	67.4	67.6	+0.2	+1.1
Total RWA Transitional	361.0	350.7	336.4	325.7	314.9	327.7	328.0	+0.1	-2.5
Credit Risk	313.8	302.2	291.3	283.6	273.4	286.6	287.8	+0.4	-1.2
Market Risk	14.6	15.6	12.6	11.2	10.7	9.7	8.8	-9.1	-29.7
Operational Risk	32.6	32.9	32.5	30.9	30.8	31.4	31.4	+0.1	-3.3
CAPITAL RATIOS
	1Q	2Q	3Q	4Q	1Q	2Q	3Q		Delta
	2020	2020	2020	2020	2021	2021	2021	q/q	y/y
Common Equity Tier I Capital Ratio Fully loaded	13.44%	13.85%	14.41%	15.14%	15.92%	15.50%	15.50%	-bp	+109bp
Common Equity Tier I Capital Ratio Transitional	13.44%	14.54%	15.15%	15.96%	16.54%	16.11%	16.14%	+3bp	+99bp
Tier I Capital Ratio Transitional	15.48%	16.63%	17.33%	18.22%	18.80%	17.97%	18.23%	+26bp	+90bp
Total Capital Ratio Transitional	18.01%	19.44%	19.86%	20.72%	21.60%	20.57%	20.60%	+3bp	+74bp
MDA buffer Fully Loaded (CET1 ratio)	4.36%	4.81%	5.38%	6.11%	6.89%	6.47%	6.47%	-bp	+109bp
MDA buffer Transitional (CET1 ratio)**	4.36%	5.49%	6.12%	6.93%	7.51%	7.08%	7.11%	+3bp	+99bp

(*) Starting from 2Q 2020, the capital ratios includes the transitional arrangements related to IFRS9 as per CRR article 473a

(**) MDA buffer Tr CET1 equal to Fully loaded till 1Q20.

Note:

• "Credit and Counterparty Risk RWA amount includes RWA equivalent to points 1 "Credit risk (excluding CCR)", 6 "Counterparty credit risk – CCR" net of point EU 8b "Of which credit valuation adjustment – CVA" and 16 "Securitisation exposures in the non-trading book (after the cap)" related to "Template EU OV1 – Overview of risk weighted exposure amounts" of Pillar III.

• Market Risk RWA amount includes RWA equivalent to points EU 8b "Of which credit valuation adjustment – CVA", 15 "Settlement risk" and 20 " Position, foreign exchange and commodities risks (Market risk) related to "Template EU OV1 – Overview of risk weighted exposure amounts" of Pillar III.

• Operational Risk RWA amount includes RWA equivalent to point 23 "Operational risk" of Pillar III "Template EU OV1 – Overview of risk weighted exposure amounts."

			UniCredit - Public	#
Back						Italy
INCOME STATEMENT
(mln Euro)	2021	9M 2020	y/y %	1Q 2020	2Q 2020	3Q 2020	4Q 2020	1Q 2021	2Q 2021	3Q 2021
Net interest	2,707	3,082	-12.2%	1,040	1,057	985	997	910	905	892
Dividends and other income from equity investments	116	98	+19.1%	23	27	48	49	37	35	44
Net fees and commissions	3,169	2,739	+15.7%	1,001	830	908	938	1,068	1,064	1,037
Net trading income	392	289	+35.8%	51	135	103	69	150	146	96
Net other expenses/income	10	-105	n.m.	-11	-85	-10	-66	57	-31	-16
OPERATING INCOME	6,395	6,103	+4.8%	2,104	1,964	2,035	1,986	2,221	2,120	2,054
Payroll costs	-1,785	-1,829	-2.4%	-625	-612	-592	-578	-596	-596	-593
Other administrative expenses	-1,296	-1,223	+6.0%	-407	-397	-418	-433	-426	-444	-426
Recovery of expenses	311	289	+7.6%	95	98	96	107	101	106	104
Amortisation & depreciation	-237	-252	-5.8%	-82	-94	-76	-83	-78	-80	-79
Operating costs	-3,008	-3,014	-0.2%	-1,019	-1,004	-990	-987	-999	-1,014	-994
OPERATING PROFIT	3,387	3,088	+9.7%	1,084	959	1,045	999	1,222	1,105	1,060
Net write-downs of loans	-676	-1,691	-60.0%	-737	-468	-486	-1,200	-151	-318	-207
NET OPERATING PROFIT	2,711	1,397	+94.0%	347	491	559	-201	1,071	787	853
Other Charges & Provisions	-539	-454	+18.7%	-153	-125	-176	-96	-221	-125	-193
o/w Systemic Charges	-470	-411	+14.3%	-150	-99	-162	-27	-209	-92	-169
o/w DGS	-143	-135	+6.1%	0	0	-135	1	0	0	-143
o/w Bank levies	-79	-83	-4.8%	-28	-27	-27	-28	-28	-25	-26
o/w SRF	-248	-194	+28.2%	-122	-72	0	0	-181	-68	0
Integration costs	-3	-1,195	-99.7%	-1,191	-3	-1	-8	1	-4	0
Net income from investments	21	-109	n.m.	-84	2	-27	54	24	4	-7
PROFIT BEFORE TAX	2,189	-360	n.m.	-1,080	365	355	-252	876	662	652
CONSOLIDATED PROFIT	1,714	-560	n.m.	-1,116	229	327	-238	722	510	482
INCOME STATEMENT RATIOS
Cost income ratio	47.0%	49.4%	-2.4 p.p.	48.5%	51.1%	48.7%	49.7%	45.0%	47.9%	48.4%
Cost of Risk (LLP annualised on Avg Loans) in basis points	48	105	-57	135	87	93	236	31	68	45
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	167.0	167.8	-0.5%	166.6	168.8	167.8	167.8	165.7	169.3	167.0
Customer Depos (excl. Repos and IC)	188.6	178.5	+5.6%	170.9	172.8	178.5	190.6	184.4	185.0	188.6
Total RWA	126.8	133.7	-5.2%	141.8	138.5	133.7	131.2	120.6	128.6	126.8
OTHER FIGURES
FTEs (100%) ROAC	29,663 15.4%	31,505 -4.4%	-5.8% +19.8 p.p.	32,017 -25.6%	31,688 5.3%	31,505 7.8%	30,429 -5.8%	30,544 19.5%	30,058 13.9%	29,663 12.8%

11

			UniCredit - Public	#
Back	Germany
INCOME STATEMENT		9M	y/y	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	2020	2020	2020	2020	2021	2021	2021
Net interest	1,800	1,820	-1.1%	649	599	573	555	571	589	639
Dividends and other income from equity investments	11	0	n.m.	0	0	0	19	0	10	1
Net fees and commissions	817	728	+12.2%	269	235	224	237	283	277	257
Net trading income	630	330	+91.0%	-10	89	252	270	314	162	154
Net other expenses/income	68	93	-26.8%	22	49	22	40	26	15	27
OPERATING INCOME	3,327	2,972	+11.9%	930	972	1,070	1,120	1,195	1,054	1,078
Payroll costs	-1,085	-1,079	+0.5%	-371	-350	-358	-364	-365	-362	-358
Other administrative expenses	-866	-869	-0.3%	-310	-283	-275	-307	-314	-286	-266
Recovery of expenses	10	10	+1.5%	4	3	3	5	4	3	3
Amortisation & depreciation	-82	-86	-3.9%	-29	-29	-29	-29	-27	-27	-28
Operating costs	-2,023	-2,024	-0.0%	-705	-659	-659	-695	-702	-672	-650
OPERATING PROFIT	1,303	948	+37.4%	224	312	411	425	493	382	429
Net write-downs of loans	-24	-552	-95.6%	-205	-259	-88	-176	46	-17	-54
NET OPERATING PROFIT	1,279	396	n.m.	19	53	324	249	540	365	375
Other Charges & Provisions	-326	-212	+53.8%	-120	-44	-48	54	-260	-52	-14
o/w Systemic Charges	-239	-185	+29.8%	-128	-42	-14	-8	-200	-23	-17
o/w DGS	-46	-37	+25.2%	-10	-13	-14	-8	-7	-23	-17
o/w Bank levies	0	0	n.m.	0	0	0	0	0	0	0
o/w SRF	-193	-148	+30.9%	-118	-30	0	0	-193	0	0
Integration costs	-1	-18	-96.4%	-17	-2	1	-16	-1	0	0
Net income from investments	8	549	-98.6%	553	-2	-2	-5	5	6	-3
PROFIT BEFORE TAX	959	715	+34.3%	435	6	274	281	284	318	358
CONSOLIDATED PROFIT	574	417	+37.4%	237	-3	183	133	161	184	228
INCOME STATEMENT RATIOS
Cost income ratio	60.8%	68.1%	-7.3 p.p.	75.9%	67.8%	61.6%	62.1%	58.7%	63.8%	60.3%
Cost of Risk (LLP annualised on Avg Loans) in basis points	3	55	-53	62	77	27	55	-15	5	17
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	121.8	123.3	-1.3%	131.7	129.2	123.3	120.8	121.8	121.3	121.8
Customer Depos (excl. Repos and IC)	138.0	135.7	+1.7%	122.3	128.0	135.7	134.0	132.8	133.9	138.0
Total RWA	79.8	82.7	-3.6%	88.7	88.0	82.7	78.6	79.0	81.8	79.8
OTHER FIGURES

FTEs (100%) 11,466 12,009 -4.5% 11,988 11,926 12,009 11,937 11,750 11,404 11,466 ROAC 8.1% 5.1% +2.9 p.p. 8.8% -0.2% 7.0% 5.2% 6.9% 7.7% 9.6%

E-MARKET SDIR
CERTIFIED

Back INCOME STATEMENT 9M y/y y/y % 1Q 2Q 3Q 4Q 1Q 2Q 3Q (mln Euro) 2021 2020 % at const. FX 2020 2020 2020 2020 2021 2021 2021 Net interest 1,182 1,192 -0.9% -1.2% 421 385 386 393 381 395 406 Dividends and other income from equity investments 126 68 +84.6% +84.6% 29 -4 44 37 34 37 55 Net fees and commissions 684 655 +4.3% +4.1% 237 202 216 228 226 224 233 Net trading income 218 133 +63.7% +61.3% 21 56 56 63 89 72 57 Net other expenses/income 34 38 -11.6% -11.2% 12 16 10 10 12 9 13 OPERATING INCOME 2,243 2,087 +7.5% +7.1% 720 655 712 729 742 738 763 Payroll costs -635 -642 -1.1% -1.3% -217 -210 -215 -216 -201 -215 -219 Other administrative expenses -539 -529 +2.0% +2.0% -183 -175 -171 -174 -178 -181 -180 Recovery of expenses 32 32 +2.0% +4.4% 11 10 10 11 10 11 11 Amortisation & depreciation -91 -73 +24.8% +24.1% -24 -24 -24 -43 -27 -34 -29 Operating costs -1,232 -1,211 +1.7% +1.5% -412 -399 -400 -422 -396 -419 -417 OPERATING PROFIT 1,011 876 +15.4% +14.8% 307 256 312 308 346 319 346 Net write-downs of loans -91 -298 -69.5% -69.8% -177 -61 -61 -299 -13 -56 -22 NET OPERATING PROFIT 920 577 +59.3% +58.2% 131 196 251 8 333 263 324 Other Charges & Provisions -155 -188 -17.5% -17.1% -161 -8 -18 -13 -141 -7 -7 o/w Systemic Charges -155 -195 -20.4% -20.1% -165 -12 -18 -7 -141 -8 -7 o/w DGS -49 -40 +21.6% +21.3% -26 0 -14 -3 -43 0 -6 o/w Bank levies -19 -85 -77.6% -76.4% -71 -9 -4 -4 -16 -2 -1 o/w SRF -87 -70 +24.5% +24.1% -67 -3 0 0 -81 -6 0 Integration costs -3 -8 -57.3% -57.3% -11 0 3 -1 0 0 -3 Net income from investments 24 -53 n.m. n.m. 6 -64 6 -41 0 20 3 PROFIT BEFORE TAX 786 329 n.m. n.m. -36 124 241 -47 192 276 317 CONSOLIDATED PROFIT 662 274 n.m. n.m. -30 106 198 1 159 237 266 Central Europe (CE)

INCOME STATEMENT RATIOS
Cost income ratio	54.9%	58.0%	-3.1 p.p.	57.3%	60.9%	56.2%	57.8%	53.4%	56.8%	54.6%
Cost of Risk (LLP annualised on Avg Loans) in basis points	14	46	-32	81	28	28	139	6	25	10
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	86.3	86.3	-0.0%	87.5	87.1	86.3	84.5	87.8	85.7	86.3
Customer Depos (excl. Repos and IC)	88.2	82.1	+7.4%	80.6	82.1	82.1	86.6	86.9	87.8	88.2
Total RWA	55.6	52.0	+6.8%	53.6	52.8	52.0	50.0	50.2	51.3	55.6
OTHER FIGURES
FTEs (100%)	10,815	11,122	-2.8%	11,143	11,131	11,122	11,072	11,105	10,896	10,815
ROAC	14.2%	5.1%	+9.1 p.p.	-2.3%	6.1%	11.7%	-0.4%	10.3%	15.5%	16.6%

N.B. CE results include CE Countries results and Profit Center CE.

Eastern Europe (EE)

INCOME STATEMENT

Back

		9M	y/y	y/y %	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	at const. FX	2020	2020	2020	2020	2021	2021	2021
Net interest	1,153	1,239	-7.0%	-4.2%	433	403	403	371	377	381	394
Dividends and other income from equity investments	17	18	-6.8%	-6.6%	5	7	6	4	5	5	7
Net fees and commissions	381	362	+5.2%	+6.1%	128	116	117	122	120	127	134
Net trading income	193	211	-8.4%	-7.2%	106	65	39	24	77	64	52
Net other expenses/income	12	9	+40.1%	+40.9%	4	3	2	0	4	7	1
OPERATING INCOME	1,756	1,839	-4.5%	-2.3%	676	596	567	522	583	585	588
Payroll costs	-391	-395	-1.0%	+1.9%	-139	-132	-124	-116	-129	-130	-132
Other administrative expenses	-259	-271	-4.5%	-2.3%	-90	-91	-90	-91	-86	-86	-86
Recovery of expenses	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Amortisation & depreciation	-102	-102	+0.1%	+4.0%	-34	-34	-34	-37	-33	-35	-34
Operating costs	-751	-768	-2.1%	+0.7%	-263	-257	-248	-244	-248	-251	-253
OPERATING PROFIT	1,004	1,071	-6.3%	-4.5%	413	339	319	278	335	334	335
Net write-downs of loans	-116	-524	-77.8%	-78.8%	-220	-171	-132	-251	-81	-9	-26
NET OPERATING PROFIT	888	548	+62.1%	+67.0%	193	167	187	26	254	325	309
Other Charges & Provisions	-87	-105	-16.9%	-15.1%	-79	-12	-14	-19	-57	-13	-17
o/w Systemic Charges	-64	-97	-33.5%	-31.5%	-80	-10	-7	-11	-56	-2	-7
o/w DGS	-32	-47	-31.2%	-28.0%	-27	-13	-7	-11	-27	2	-7
o/w Bank levies	0	0	-100.0%	-100.0%	0	0	0	0	0	0	0
o/w SRF	-32	-50	-35.9%	-35.1%	-53	3	0	0	-29	-3	0
Integration costs	0	-13	-97.6%	-97.6%	-10	0	-3	-44	0	0	0
Net income from investments	1	12	-95.5%	-96.8%	1	-3	14	-4	3	5	-7
PROFIT BEFORE TAX	801	442	+81.3%	+86.6%	105	152	184	-41	200	317	284
CONSOLIDATED PROFIT	638	359	+77.9%	+83.0%	88	129	142	-16	158	256	223

INCOME STATEMENT RATIOS
Cost income ratio	42.8%	41.7%	+1.1 p.p.	38.9%	43.1%	43.7%	46.8%	42.5%	42.9%	43.0%
Cost of Risk (LLP annualised on Avg Loans) in basis points	40	167	-127	204	163	131	262	85	9	26
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	40.6	38.8	+4.6%	42.4	41.2	38.8	37.8	38.4	39.1	40.6
Customer Depos (excl. Repos and IC)	48.3	46.0	+5.1%	46.7	47.9	46.0	45.8	46.7	47.2	48.3
Total RWA	37.4	37.2	+0.6%	43.5	39.9	37.2	36.5	36.8	36.7	37.4
OTHER FIGURES
FTEs (100%)	17,907	18,441	-2.9%	18,391	18,504	18,441	18,110	18,138	18,084	17,907
ROAC	18.5%	7.9%	+10.6 p.p.	5.5%	9.1%	9.3%	-3.1%	13.0%	22.9%	19.5%

N.B. EE results include EE Countries results and Profit Center EE.

Back		CE - Austria
INCOME STATEMENT
		9M	y/y	y/y %	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	at const. FX	2020	2020	2020	2020	2021	2021	2021
Net interest	637	677	-5.8%	-5.8%	223	230	224	224	208	213	217
Dividends and other income from equity investments	124	67	+85.6%	+85.6%	28	-5	44	36	34	36	54
Net fees and commissions	509	484	+5.2%	+5.2%	178	146	160	169	172	164	173
Net trading income	101	36	n.m.	n.m.	-1	16	21	24	51	30	20
Net other expenses/income	27	36	-26.3%	-25.9%	9	15	12	8	10	7	9
OPERATING INCOME	1,397	1,299	+7.6%	+7.6%	437	402	460	461	475	450	473
Payroll costs	-452	-464	-2.5%	-2.5%	-155	-152	-156	-157	-143	-153	-156
Other administrative expenses	-370	-363	+1.9%	+1.9%	-128	-119	-115	-116	-124	-125	-120
Recovery of expenses	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Amortisation & depreciation	-46	-34	+35.2%	+35.1%	-11	-12	-11	-25	-13	-20	-14
Operating costs	-868	-860	+0.8%	+0.8%	-294	-283	-283	-298	-280	-298	-290
OPERATING PROFIT	530	439	+20.7%	+20.8%	143	118	178	164	194	153	183
Net write-downs of loans	-66	-162	-59.0%	-59.0%	-102	-33	-27	-236	19	-51	-34
NET OPERATING PROFIT	464	277	+67.3%	+67.3%	42	85	150	-73	214	101	148
Other Charges & Provisions	-94	-131	-28.0%	-28.0%	-109	-4	-18	-13	-88	0	-6
o/w Systemic Charges	-95	-137	-30.4%	-30.4%	-111	-8	-19	-9	-88	-1	-7
o/w DGS	-43	-32	+31.3%	+31.3%	-18	0	-14	-4	-37	0	-6
o/w Bank levies	-2	-60	-96.9%	-96.9%	-51	-5	-5	-5	-1	-1	-1
o/w SRF	-51	-44	+14.6%	+14.6%	-41	-3	0	0	-51	0	0
Integration costs	-3	-5	-39.4%	-39.4%	-6	0	0	1	0	0	-3
Net income from investments	25	-52	n.m.	n.m.	3	-59	5	-41	-1	21	5
PROFIT BEFORE TAX	391	89	n.m.	n.m.	-70	22	137	-126	124	122	144
CONSOLIDATED PROFIT	339	74	n.m.	n.m.	-59	18	115	-57	105	112	123

INCOME STATEMENT RATIOS
Cost income ratio	62.1%	66.2%	-4.1 p.p.	67.3%	70.6%	61.4%	64.5%	59.0%	66.1%	61.3%
Cost of Risk (LLP annualised on Avg Loans) in basis points	14	34	-20	64	21	17	153	-12	33	23
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	60.6	62.6	-3.2%	63.8	63.3	62.6	60.5	63.4	60.7	60.6
Customer Depos (excl. Repos and IC)	60.2	57.8	+4.2%	56.8	58.3	57.8	61.1	60.6	60.3	60.2
Total RWA	35.8	33.5	+7.0%	33.3	34.3	33.5	31.4	31.2	31.8	35.8
OTHER FIGURES
FTEs (100%)	5,258	5,408	-2.8%	5,425	5,398	5,408	5,354	5,430	5,284	5,258
ROAC	11.9%	2.2%	+9.7 p.p.	-6.0%	1.5%	11.0%	-6.0%	11.3%	12.0%	12.4%

CE - Czech Republic & Slovakia

INCOME STATEMENT

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	9M		y/y	y/y %	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	at const. FX	2020	2020	2020	2020	2021	2021	2021
Net interest	362	346	+4.4%	+1.9%	141	100	105	110	113	122	126
Dividends and other income from equity investments	2	1	+35.7%	+35.6%	1	0	0	1	0	1	1
Net fees and commissions	103	99	+4.2%	+1.7%	35	33	32	35	32	36	36
Net trading income	72	63	+13.4%	+10.6%	10	32	22	25	22	25	24
Net other expenses/income	5	4	+28.6%	+27.2%	2	1	2	5	1	2	2
OPERATING INCOME	544	514	+5.7%	+3.2%	188	166	160	176	169	185	189
Payroll costs	-108	-104	+4.7%	+2.2%	-36	-32	-35	-35	-34	-37	-37
Other administrative expenses	-79	-77	+3.2%	+0.7%	-25	-26	-26	-29	-26	-26	-28
Recovery of expenses	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Amortisation & depreciation	-30	-27	+10.6%	+8.0%	-9	-9	-9	-9	-10	-10	-10
Operating costs	-217	-207	+4.9%	+2.4%	-70	-67	-70	-73	-70	-72	-75
OPERATING PROFIT	327	307	+6.3%	+3.8%	118	100	90	103	99	113	114
Net write-downs of loans	-19	-81	-76.7%	-77.2%	-47	-23	-11	-47	-28	3	5
NET OPERATING PROFIT	308	226	+36.2%	+32.9%	71	77	79	56	72	116	120
Other Charges & Provisions	-28	-28	+1.4%	-1.1%	-25	-3	0	-2	-23	-4	0
o/w Systemic Charges	-28	-28	+0.8%	-1.7%	-25	-3	0	0	-23	-4	0
o/w DGS	-2	-1	+11.7%	+8.9%	-1	0	0	0	-2	0	0
o/w Bank levies	0	-8	-100.0%	-100.0%	-4	-4	0	0	0	0	0
o/w SRF	-26	-18	+45.3%	+41.7%	-19	1	0	0	-22	-4	0
Integration costs	0	0	n.m.	n.m.	0	0	0	-2	0	0	0
Net income from investments	1	-3	n.m.	n.m.	0	-3	0	2	0	1	0
PROFIT BEFORE TAX	280	195	+43.8%	+40.2%	46	70	79	53	49	113	119
CONSOLIDATED PROFIT	221	156	+41.4%	+37.9%	37	59	61	38	38	89	95

INCOME STATEMENT RATIOS
Cost income ratio	39.9%	40.3%	-0.3 p.p.	37.3%	40.1%	43.9%	41.5%	41.3%	39.0%	39.7%
Cost of Risk (LLP annualised on Avg Loans) in basis points	14	63	-50	110	54	27	109	61	-7	-12
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	18.9	17.1	+10.6%	17.0	17.2	17.1	17.6	17.9	18.5	18.9
Customer Depos (excl. Repos and IC)	18.3	16.2	+12.7%	16.2	16.0	16.2	16.1	17.3	17.9	18.3
Total RWA	13.7	12.6	+8.5%	14.1	12.8	12.6	12.7	13.1	13.6	13.7
OTHER FIGURES
FTEs (100%)	3,187	3,340	-4.6%	3,342	3,353	3,340	3,340	3,313	3,238	3,187
ROAC	17.8%	11.5%	+6.4 p.p.	7.5%	13.2%	14.0%	9.2%	8.8%	21.7%	22.6%

Back INCOME STATEMENT 9M y/y y/y % 1Q 2Q 3Q 4Q 1Q 2Q 3Q (mln Euro) 2021 2020 % at const. FX 2020 2020 2020 2020 2021 2021 2021 Net interest 155 142 +9.1% +11.8% 48 47 48 49 50 51 54 Dividends and other income from equity investments 0 0 +27.3% +30.3% 0 0 0 0 0 0 0 Net fees and commissions 53 52 +1.4% +3.9% 18 17 18 17 16 19 18 Net trading income 36 36 -0.1% +2.3% 15 9 12 10 12 13 11 Net other expenses/income 3 2 +10.3% +12.9% 2 0 1 -2 1 1 1 OPERATING INCOME 247 233 +6.0% +8.5% 82 73 78 74 79 84 84 Payroll costs -45 -43 +5.9% +8.4% -15 -14 -14 -15 -14 -15 -16 Other administrative expenses -65 -62 +5.0% +7.5% -21 -20 -21 -22 -20 -22 -23 Recovery of expenses 32 32 +1.5% +4.0% 11 10 10 11 10 11 11 Amortisation & depreciation -10 -7 +42.9% +46.4% -2 -2 -3 -6 -3 -4 -4 Operating costs -88 -80 +10.2% +12.9% -27 -26 -27 -33 -28 -30 -31 OPERATING PROFIT 159 154 +3.8% +6.3% 56 46 52 41 51 55 54 Net write-downs of loans -5 -46 -88.7% -88.4% -25 -2 -19 -18 -7 -6 8 NET OPERATING PROFIT 154 107 +43.7% +47.2% 30 44 32 23 44 48 62 Other Charges & Provisions -30 -26 +13.9% +16.7% -25 -1 0 3 -26 -3 -1 o/w Systemic Charges -29 -28 +5.0% +7.6% -27 -1 0 2 -26 -3 0 o/w DGS -4 -6 -27.9% -26.2% -6 0 0 2 -4 0 0 o/w Bank levies -17 -16 +4.2% +6.7% -16 0 0 0 -16 -1 0 o/w SRF -8 -6 +40.5% +43.9% -5 -1 0 0 -7 -1 0 Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 Net income from investments -1 2 n.m. n.m. 3 -1 1 -2 1 -1 -1 PROFIT BEFORE TAX 123 83 +47.7% +51.4% 8 42 33 24 19 44 60 CONSOLIDATED PROFIT 104 68 +52.1% +55.9% 5 36 27 20 15 38 51 CE - Hungary

INCOME STATEMENT RATIOS
Cost income ratio	35.6%	34.2%	+1.4 p.p.	32.5%	36.1%	34.1%	44.1%	35.2%	35.2%	36.3%
Cost of Risk (LLP annualised on Avg Loans) in basis points	16	139	-123	223	19	173	159	66	55	-73
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	4.6	4.4	+3.0%	4.5	4.4	4.4	4.4	4.4	4.5	4.6
Customer Depos (excl. Repos and IC)	7.6	6.1	+25.3%	5.5	5.8	6.1	7.2	6.7	7.5	7.6
Total RWA	4.3	4.1	+5.6%	4.5	4.0	4.1	4.1	4.1	4.4	4.3
OTHER FIGURES
FTEs (100%)	1,766	1,759	+0.3%	1,759	1,754	1,759	1,770	1,763	1,771	1,766
ROAC	25.6%	14.6%	+10.9 p.p.	1.7%	25.3%	18.4%	14.7%	9.5%	28.1%	38.2%

Back INCOME STATEMENT 9M y/y y/y % 1Q 2Q 3Q 4Q 1Q 2Q 3Q (mln Euro) 2021 2020 % at const. FX 2020 2020 2020 2020 2021 2021 2021 Net interest 33 34 -3.1% -3.1% 11 11 11 11 11 12 10 Dividends and other income from equity investments 0 0 -34.2% -34.2% 0 0 0 0 0 0 0 Net fees and commissions 16 17 -3.7% -3.7% 6 5 6 6 6 5 5 Net trading income 7 -1 n.m. n.m. -2 1 1 3 3 3 1 Net other expenses/income 0 0 +2.1% +2.1% 0 0 0 0 0 0 0 OPERATING INCOME 56 50 +11.3% +11.3% 15 17 18 21 20 20 16 Payroll costs -19 -19 +3.0% +3.0% -6 -6 -6 -6 -6 -6 -6 Other administrative expenses -9 -9 +3.1% +3.1% -3 -3 -3 -3 -3 -3 -3 Recovery of expenses 0 0 -100.0% -100.0% 0 0 0 0 0 0 0 Amortisation & depreciation -4 -4 -3.5% -3.5% -2 -1 -1 -3 -1 -1 -1 Operating costs -33 -32 +2.2% +2.2% -11 -11 -11 -13 -11 -11 -11 OPERATING PROFIT 23 18 +27.2% +27.2% 4 7 7 8 9 9 5 Net write-downs of loans 2 -8 n.m. n.m. -5 -3 0 2 2 -1 1 NET OPERATING PROFIT 25 11 n.m. n.m. 0 4 7 10 11 7 6 Other Charges & Provisions -3 -3 -12.1% -12.1% -3 0 0 0 -3 0 0 o/w Systemic Charges -3 -3 +2.8% +2.8% -3 0 0 0 -3 0 0 o/w DGS -1 -1 -2.8% -2.8% -1 0 0 0 -1 0 0 o/w Bank levies 0 0 n.m. n.m. 0 0 0 0 0 0 0 o/w SRF -2 -1 +6.9% +6.9% -2 0 0 0 -2 0 0 Integration costs 0 0 -100.0% -100.0% 0 0 0 0 0 0 0 Net income from investments 0 0 -80.5% -80.5% 0 0 0 0 0 0 0 PROFIT BEFORE TAX 22 8 n.m. n.m. -3 4 7 10 9 7 6 CONSOLIDATED PROFIT 18 7 n.m. n.m. -2 3 5 7 7 6 5 CE - Slovenia

INCOME STATEMENT RATIOS
Cost income ratio	58.3%	63.5%	-5.2 p.p.	71.2%	61.4%	59.0%	61.3%	53.5%	56.1%	66.9%
Cost of Risk (LLP annualised on Avg Loans) in basis points	-11	53	-64	93	52	10	-47	-42	30	-22
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	1.8	1.9	-2.2%	2.0	1.9	1.9	1.8	2.0	1.8	1.8
Customer Depos (excl. Repos and IC)	2.1	2.0	+5.9%	2.0	2.1	2.0	2.2	2.3	2.1	2.1
Total RWA	1.5	1.5	-0.6%	1.5	1.5	1.5	1.4	1.5	1.4	1.5
OTHER FIGURES
FTEs (100%)	537	542	-0.8%	535	548	542	538	535	539	537
ROAC	13.5%	4.0%	+9.5 p.p.	-5.3%	6.8%	10.6%	14.3%	15.8%	13.4%	11.4%

Back	EE - Russia
INCOME STATEMENT
		9M	y/y	y/y %	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	at const. FX	2020	2020	2020	2020	2021	2021	2021
Net interest	294	340	-13.6%	-4.3%	118	115	107	93	96	95	103
Dividends and other income from equity investments	13	14	-10.0%	-9.7%	4	6	5	3	4	4	5
Net fees and commissions	46	66	-30.9%	-23.5%	28	23	16	16	15	16	15
Net trading income	31	51	-39.0%	-32.4%	38	12	1	6	11	11	9
Net other expenses/income	0	1	-16.7%	-7.6%	0	0	0	-1	0	0	1
OPERATING INCOME	384	472	-18.7%	-10.2%	188	155	129	117	125	125	134
Payroll costs	-92	-97	-5.4%	+4.8%	-36	-33	-28	-25	-30	-30	-31
Other administrative expenses	-50	-57	-12.5%	-3.2%	-18	-21	-18	-18	-16	-16	-17
Recovery of expenses	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Amortisation & depreciation	-32	-33	-3.0%	+7.4%	-12	-11	-10	-10	-9	-12	-11
Operating costs	-173	-186	-7.2%	+2.8%	-66	-64	-56	-52	-56	-58	-59
OPERATING PROFIT	211	286	-26.2%	-18.8%	121	91	73	65	70	67	74
Net write-downs of loans	4	-145	n.m.	n.m.	-45	-57	-43	-38	-20	22	2
NET OPERATING PROFIT	215	141	+52.8%	+69.2%	76	35	30	27	50	89	76
Other Charges & Provisions	-11	-11	-2.4%	+8.1%	-5	-6	0	-4	-4	-3	-4
o/w Systemic Charges	-11	-11	-8.5%	+1.3%	-6	-6	0	-3	-3	-3	-4
o/w DGS	-11	-11	-8.5%	+1.3%	-6	-6	0	-3	-3	-3	-4
o/w Bank levies	0	0	n.m.	n.m.	0	0	0	0	0	0	0
o/w SRF	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Integration costs	0	0	n.m.	n.m.	0	0	0	-20	0	0	0
Net income from investments	0	13	n.m.	n.m.	1	-2	14	-1	0	0	0
PROFIT BEFORE TAX	204	143	+42.9%	+60.1%	72	27	44	2	46	86	72
CONSOLIDATED PROFIT	163	119	+36.8%	+53.5%	58	22	39	2	37	68	57

INCOME STATEMENT RATIOS
Cost income ratio	45.1%	39.5%	+5.6 p.p.	35.4%	41.3%	43.3%	44.6%	44.3%	46.5%	44.5%
Cost of Risk (LLP annualised on Avg Loans) in basis points	-7	209	-216	180	241	208	209	104	-111	-8
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	7.9	7.4	+7.1%	9.6	9.0	7.4	7.0	7.8	7.8	7.9
Customer Depos (excl. Repos and IC)	10.0	10.7	-6.4%	13.7	13.3	10.7	10.3	10.7	10.5	10.0
Total RWA	9.8	9.5	+3.0%	12.2	11.3	9.5	9.2	9.8	9.7	9.8
OTHER FIGURES
FTEs (100%)	4,087	4,003	+2.1%	4,095	4,088	4,003	3,849	4,029	4,058	4,087
ROAC	17.0%	8.7%	+8.3 p.p.	13.0%	4.9%	7.5%	-1.4%	10.1%	21.2%	19.6%

Back INCOME STATEMENT 9M y/y y/y % 1Q 2Q 3Q 4Q 1Q 2Q 3Q (mln Euro) 2021 2020 % at const. FX 2020 2020 2020 2020 2021 2021 2021 Net interest 226 246 -8.1% -8.1% 86 81 80 81 77 76 73 Dividends and other income from equity investments 3 3 -4.2% -4.2% 1 1 1 1 1 1 1 Net fees and commissions 110 101 +9.4% +9.4% 35 31 35 32 32 36 42 Net trading income 31 36 -15.1% -15.1% 24 7 5 -6 13 11 7 Net other expenses/income 6 5 +19.3% +19.3% 2 1 2 -2 2 4 1 OPERATING INCOME 376 391 -3.8% -3.8% 148 121 122 106 124 127 125 Payroll costs -89 -87 +1.5% +1.5% -31 -28 -28 -27 -29 -29 -30 Other administrative expenses -56 -55 +1.1% +1.1% -19 -18 -19 -21 -18 -18 -19 Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 Amortisation & depreciation -17 -19 -9.5% -9.5% -6 -6 -6 -8 -6 -6 -6 Operating costs -162 -162 +0.1% +0.1% -55 -52 -54 -56 -53 -53 -55 OPERATING PROFIT 215 230 -6.6% -6.6% 93 68 68 50 71 74 70 Net write-downs of loans -18 -120 -85.0% -85.0% -50 -34 -36 -49 -10 -12 4 NET OPERATING PROFIT 197 110 +79.0% +79.1% 43 35 32 0 61 62 74 Other Charges & Provisions -19 -27 -31.1% -31.1% -15 -2 -10 -9 -7 -8 -3 o/w Systemic Charges -10 -22 -56.6% -56.6% -16 -2 -4 -5 -6 -3 0 o/w DGS 0 -14 -100.0% -100.0% -5 -5 -4 -5 0 0 0 o/w Bank levies 0 0 n.m. n.m. 0 0 0 0 0 0 0 o/w SRF -10 -9 +11.5% +11.5% -11 2 0 0 -6 -3 0 Integration costs 0 0 n.m. n.m. 0 0 0 -21 0 0 0 Net income from investments -11 -1 n.m. n.m. -1 -1 1 2 0 -1 -10 PROFIT BEFORE TAX 167 82 n.m. n.m. 28 31 23 -27 54 53 61 CONSOLIDATED PROFIT 116 56 n.m. n.m. 20 20 16 -19 37 37 42 EE - Croatia

INCOME STATEMENT RATIOS
Cost income ratio	43.0%	41.3%	+1.7 p.p.	37.3%	43.4%	44.0%	52.9%	43.0%	42.0%	43.9%
Cost of Risk (LLP annualised on Avg Loans) in basis points	26	172	-146	215	144	157	215	46	52	-18
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	9.4	9.1	+3.4%	9.2	9.2	9.1	9.1	8.8	9.4	9.4
Customer Depos (excl. Repos and IC)	14.3	13.0	+9.9%	12.1	13.1	13.0	13.0	13.1	13.8	14.3
Total RWA	6.6	6.5	+0.5%	7.9	7.0	6.5	6.6	6.5	6.5	6.6
OTHER FIGURES
FTEs (100%)	3,388	3,773	-10.2%	3,779	3,807	3,773	3,679	3,571	3,551	3,388
ROAC	21.0%	7.2%	+13.8 p.p.	7.5%	8.6%	5.4%	-14.1%	19.9%	20.1%	22.9%

N.B. Managerial data presenting only geographical view of the Legal Entities operating in Croatia.

Back INCOME STATEMENT 9M y/y y/y % 1Q 2Q 3Q 4Q 1Q 2Q 3Q (mln Euro) 2021 2020 % at const. FX 2020 2020 2020 2020 2021 2021 2021 Net interest 204 200 +1.8% +3.6% 71 63 66 63 65 68 70 Dividends and other income from equity investments 0 0 +10.8% +12.7% 0 0 0 0 0 0 0 Net fees and commissions 59 50 +17.4% +19.5% 17 17 16 16 19 19 21 Net trading income 61 68 -10.8% -9.2% 23 27 18 22 25 20 16 Net other expenses/income 2 -1 n.m. n.m. 0 0 -1 2 1 2 -1 OPERATING INCOME 326 318 +2.5% +4.4% 111 107 100 103 110 111 105 Payroll costs -71 -68 +3.6% +5.4% -23 -23 -23 -21 -23 -23 -24 Other administrative expenses -37 -37 +1.6% +3.4% -13 -12 -12 -15 -12 -12 -13 Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 Amortisation & depreciation -22 -21 +6.1% +8.0% -7 -7 -7 -8 -7 -8 -7 Operating costs -131 -126 +3.5% +5.3% -43 -42 -42 -43 -43 -43 -44 OPERATING PROFIT 195 192 +2.0% +3.7% 68 66 58 60 68 67 61 Net write-downs of loans -9 -66 -85.6% -85.4% -39 -8 -19 -53 -20 11 -1 NET OPERATING PROFIT 186 126 +47.8% +50.4% 29 57 39 7 48 78 60 Other Charges & Provisions -18 -11 +67.7% +70.6% -11 -1 2 3 -16 0 -2 o/w Systemic Charges -15 -10 +47.4% +50.0% -10 0 0 0 -15 0 0 o/w DGS -1 -1 -10.9% -9.3% -1 0 0 0 -1 0 0 o/w Bank levies 0 0 -100.0% -100.0% 0 0 0 0 0 0 0 o/w SRF -14 -10 +50.1% +52.7% -10 0 0 0 -15 0 0 Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 Net income from investments 1 1 +73.7% +77.6% 1 0 0 0 0 1 0 PROFIT BEFORE TAX 170 116 +46.2% +48.8% 19 57 41 9 32 79 58 CONSOLIDATED PROFIT 138 87 +59.1% +61.9% 15 48 25 7 26 65 46 EE - Romania

INCOME STATEMENT RATIOS
Cost income ratio	40.0%	39.7%	+0.4 p.p.	38.5%	38.8%	41.9%	42.2%	38.7%	39.2%	42.3%
Cost of Risk (LLP annualised on Avg Loans) in basis points	21	145	-124	252	55	126	358	132	-72	4
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	6.5	5.9	+8.8%	6.1	6.0	5.9	5.9	6.0	6.1	6.5
Customer Depos (excl. Repos and IC)	7.6	6.9	+8.9%	6.7	6.8	6.9	7.3	6.9	7.0	7.6
Total RWA	5.9	5.8	+2.2%	6.5	6.0	5.8	5.8	5.7	5.7	5.9
OTHER FIGURES
FTEs (100%)	3,363	3,420	-1.7%	3,367	3,427	3,420	3,397	3,400	3,373	3,363
ROAC	25.4%	14.0%	+11.4 p.p.	6.3%	24.6%	11.2%	2.0%	13.1%	37.8%	25.3%

Back	EE - Bulgaria
INCOME STATEMENT
		9M	y/y	y/y %	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	at const. FX	2020	2020	2020	2020	2021	2021	2021
Net interest	197	196	+0.6%	+0.6%	68	65	64	64	64	67	66
Dividends and other income from equity investments	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Net fees and commissions	97	87	+11.5%	+11.5%	29	27	31	32	30	33	34
Net trading income	38	35	+7.0%	+7.0%	15	10	10	10	13	13	12
Net other expenses/income	2	2	+36.3%	+36.3%	1	0	1	0	1	1	1
OPERATING INCOME	335	320	+4.5%	+4.5%	112	103	106	107	109	114	113
Payroll costs	-65	-62	+5.1%	+5.1%	-22	-20	-20	-21	-22	-22	-21
Other administrative expenses	-43	-43	+1.6%	+1.6%	-15	-13	-15	-16	-15	-14	-14
Recovery of expenses	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Amortisation & depreciation	-16	-14	+8.2%	+8.2%	-5	-5	-5	-6	-5	-5	-5
Operating costs	-124	-119	+4.2%	+4.2%	-41	-38	-40	-43	-42	-41	-41
OPERATING PROFIT	211	202	+4.7%	+4.7%	71	65	66	65	67	72	72
Net write-downs of loans	-49	-78	-37.4%	-37.4%	-25	-30	-23	-35	-15	-16	-18
NET OPERATING PROFIT	162	124	+31.1%	+31.1%	46	35	43	30	52	57	54
Other Charges & Provisions	-11	-37	-71.3%	-71.3%	-39	2	0	-2	-19	8	1
o/w Systemic Charges	-12	-37	-67.3%	-67.3%	-39	2	0	0	-20	8	0
o/w DGS	-12	-13	-5.7%	-5.7%	-13	0	0	0	-20	8	0
o/w Bank levies	0	0	n.m.	n.m.	0	0	0	0	0	0	0
o/w SRF	0	-24	-100.0%	-100.0%	-26	2	0	0	0	0	0
Integration costs	0	0	n.m.	n.m.	0	0	0	-3	0	0	0
Net income from investments	6	0	n.m.	n.m.	0	0	-1	-3	3	0	3
PROFIT BEFORE TAX	158	87	+82.0%	+82.0%	7	37	42	23	36	65	58
CONSOLIDATED PROFIT	142	78	+82.5%	+82.5%	7	33	38	20	32	58	52

INCOME STATEMENT RATIOS
Cost income ratio	37.0%	37.1%	-0.1 p.p.	36.9%	36.6%	37.9%	39.6%	38.6%	36.3%	36.2%
Cost of Risk (LLP annualised on Avg Loans) in basis points	102	167	-65	158	193	150	225	93	100	114
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	6.5	6.2	+4.9%	6.3	6.1	6.2	6.3	6.3	6.3	6.5
Customer Depos (excl. Repos and IC)	10.2	9.6	+6.3%	8.9	9.2	9.6	9.5	10.1	9.9	10.2
Total RWA	5.7	5.7	+0.8%	6.4	5.5	5.7	5.6	5.7	5.7	5.7
OTHER FIGURES
FTEs (100%)	4,120	4,271	-3.6%	4,127	4,184	4,271	4,206	4,184	4,143	4,120
ROAC	26.9%	12.3%	+14.6 p.p.	2.2%	17.0%	18.6%	10.3%	18.2%	33.4%	28.9%

Back INCOME STATEMENT 9M y/y y/y % 1Q 2Q 3Q 4Q 1Q 2Q 3Q (mln Euro) 2021 2020 % at const. FX 2020 2020 2020 2020 2021 2021 2021 Net interest 71 76 -7.4% -7.4% 26 25 25 23 22 24 24 Dividends and other income from equity investments 0 0 +11.1% +11.1% 0 0 0 0 0 0 0 Net fees and commissions 35 33 +6.6% +6.6% 11 11 11 11 11 11 12 Net trading income 6 5 +14.8% +14.8% 2 2 2 2 2 2 2 Net other expenses/income 2 2 -7.9% -7.9% 1 1 0 1 1 1 1 OPERATING INCOME 113 116 -2.5% -2.5% 40 38 38 37 36 38 39 Payroll costs -30 -30 +0.6% +0.6% -10 -10 -10 -10 -10 -10 -10 Other administrative expenses -20 -19 +0.5% +0.5% -7 -7 -6 -7 -7 -6 -7 Recovery of expenses 0 0 n.m. n.m. 0 0 0 0 0 0 0 Amortisation & depreciation -7 -7 -4.8% -4.8% -2 -3 -2 -2 -3 -2 -2 Operating costs -56 -56 -0.2% -0.2% -19 -19 -19 -19 -19 -18 -19 OPERATING PROFIT 57 60 -4.7% -4.7% 21 19 20 17 17 20 21 Net write-downs of loans -7 -13 -49.0% -49.0% -7 -1 -5 -4 -3 -2 -2 NET OPERATING PROFIT 50 46 +8.2% +8.2% 14 17 15 13 14 17 19 Other Charges & Provisions -6 -6 +5.1% +5.1% -2 -2 -2 -2 -2 -2 -2 o/w Systemic Charges -6 -5 +8.7% +8.7% -2 -2 -2 -2 -2 -2 -2 o/w DGS -6 -5 +8.7% +8.7% -2 -2 -2 -2 -2 -2 -2 o/w Bank levies 0 0 n.m. n.m. 0 0 0 0 0 0 0 o/w SRF 0 0 n.m. n.m. 0 0 0 0 0 0 0 Integration costs 0 0 n.m. n.m. 0 0 0 0 0 0 0 Net income from investments 2 -1 n.m. n.m. 0 0 0 -1 1 0 0 PROFIT BEFORE TAX 46 40 +14.0% +14.0% 12 15 13 10 13 16 17 CONSOLIDATED PROFIT 35 30 +15.1% +15.1% 9 12 10 8 10 12 13 EE - Bosnia

INCOME STATEMENT RATIOS
Cost income ratio	49.8%	48.6%	+1.2 p.p.	47.2%	50.1%	48.6%	52.4%	53.4%	48.4%	47.8%
Cost of Risk (LLP annualised on Avg Loans) in basis points	43	80	-37	122	26	91	79	50	44	36
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	2.2	2.1	+2.1%	2.3	2.2	2.1	2.1	2.1	2.1	2.2
Customer Depos (excl. Repos and IC)	3.3	3.1	+8.0%	3.0	3.0	3.1	3.1	3.2	3.3	3.3
Total RWA	2.5	2.6	-4.9%	2.8	2.6	2.6	2.6	2.5	2.5	2.5
OTHER FIGURES
FTEs (100%)	1,574	1,606	-2.0%	1,627	1,615	1,606	1,593	1,584	1,584	1,574
ROAC	15.8%	10.7%	+5.1 p.p.	9.9%	12.2%	10.1%	8.7%	13.5%	17.0%	17.0%

Back			EE - Serbia
INCOME STATEMENT
		9M	y/y	y/y %	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	at const. FX	2020	2020	2020	2020	2021	2021	2021
Net interest	83	84	-0.5%	-0.5%	30	26	28	28	28	28	28
Dividends and other income from equity investments	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Net fees and commissions	27	23	+19.1%	+19.1%	7	7	9	8	8	10	9
Net trading income	18	15	+18.7%	+18.7%	5	8	2	4	6	5	7
Net other expenses/income	-1	0	n.m.	n.m.	0	0	0	-2	0	0	0
OPERATING INCOME	128	122	+5.0%	+5.0%	42	42	38	39	42	42	44
Payroll costs	-26	-25	+3.0%	+2.9%	-8	-8	-8	-8	-9	-9	-9
Other administrative expenses	-19	-18	+3.5%	+3.4%	-6	-6	-7	-6	-6	-6	-6
Recovery of expenses	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Amortisation & depreciation	-8	-7	+2.7%	+2.7%	-2	-2	-3	-3	-3	-3	-3
Operating costs	-52	-50	+3.1%	+3.1%	-16	-17	-18	-17	-17	-18	-17
OPERATING PROFIT	76	71	+6.3%	+6.3%	26	25	21	22	24	25	27
Net write-downs of loans	-22	-19	+16.8%	+16.7%	-8	-2	-9	-14	-7	-6	-9
NET OPERATING PROFIT	54	52	+2.5%	+2.5%	17	23	12	8	17	19	18
Other Charges & Provisions	-16	-7	n.m.	n.m.	-2	-2	-4	-5	-2	-7	-7
o/w Systemic Charges	-3	-3	+15.0%	+15.0%	-1	-1	-1	-1	-1	-1	-1
o/w DGS	-3	-3	+15.0%	+15.0%	-1	-1	-1	-1	-1	-1	-1
o/w Bank levies	0	0	n.m.	n.m.	0	0	0	0	0	0	0
o/w SRF	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Integration costs	0	0	n.m.	n.m.	0	0	0	0	0	0	0
Net income from investments	3	1	n.m.	n.m.	1	0	0	0	-1	4	0
PROFIT BEFORE TAX	41	45	-10.1%	-10.1%	17	21	7	3	15	16	10
CONSOLIDATED PROFIT	36	40	-10.4%	-10.4%	15	19	6	5	13	14	9

INCOME STATEMENT RATIOS
Cost income ratio	40.7%	41.4%	-0.7 p.p.	39.0%	39.7%	45.8%	43.7%	41.5%	41.9%	38.7%
Cost of Risk (LLP annualised on Avg Loans) in basis points	117	102	+15	133	29	145	223	112	93	145
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	2.7	2.5	+5.7%	2.5	2.5	2.5	2.5	2.5	2.5	2.7
Customer Depos (excl. Repos and IC)	2.8	2.6	+9.7%	2.3	2.5	2.6	2.5	2.6	2.7	2.8
Total RWA	2.7	2.7	+0.1%	2.7	2.7	2.7	2.5	2.6	2.6	2.7
OTHER FIGURES
FTEs (100%)	1,253	1,231	+1.9%	1,233	1,232	1,231	1,258	1,254	1,258	1,253
ROAC	11.8%	10.6%	+1.2 p.p.	12.6%	15.4%	3.4%	4.3%	13.1%	15.0%	7.4%

UniCredit - Public	#
--------------------	---

GCC
		y/y	1Q	2Q	3Q	4Q	1Q	2Q	3Q
									2021
-167	-127	+31.6%	-44	-42	-41	-59	-49	-61	-57
136	107	+26.8%	45	32	30	16	36	37	63
-42	-25	+64.2%	-19	-7	0	-21	-11	-19	-12
5	31	-84.1%	9	20	2	-3	18	-16	3
-96	-64	+50.0%	-38	-3	-23	-33	-32	-29	-35
-165	-79	n.m.	-47	0	-33	-100	-38	-89	-38
-581	-549	+5.9%	-184	-182	-183	-177	-184	-188	-209
627	584	+7.3%	209	180	196	203	230	205	192
37	37	+2.4%	11	14	11	15	12	12	13
-334	-302	+10.4%	-95	-103	-104	-130	-105	-114	-115
-250	-230	+8.9%	-59	-91	-79	-88	-47	-84	-119
-415	-309	+34.4%	-106	-91	-112	-188	-85	-173	-157
-2	7	n.m.	2	10	-6	-10	4	-1	-4
-416	-302	+38.0%	-104	-81	-117	-198	-81	-174	-161
31	-10	n.m.	-20	6	4	7	-8	1	38
-1	-1	+17.5%	-1	0	0	0	-1	0	0
0	0	n.m.	0	0	0	0	0	0	0
0	0	n.m.	0	0	0	0	0	0	0
-1	-1	-0.5%	-1	0	0	0	-1	0	0
-3	-134	-97.6%	-104	0	-30	-14	0	-3	0
-285	-1,773	-83.9%	-1,714	71	-130	150	-227	-31	-27
-674	-2,218	-69.6%	-1,942	-3	-273	-55	-316	-207	-151
-597	-2,048	-70.9%	-1,883	39	-204	-874	-292	-183	-121
	2021	9M 2020	%	2020	2020	2020	2020	2021	2021

INCOME STATEMENT RATIOS
Cost income ratio	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.
Cost of Risk (LLP annualised on Avg Loans) in basis points	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	3.6	3.9	-9.7%	3.9	3.1	3.9	3.1	2.8	3.3	3.6
Customer Depos (excl. Repos and IC)	2.9	2.3	+28.2%	2.3	2.1	2.3	2.5	2.3	3.0	2.9
Total RWA	23.4	22.2	+5.6%	23.7	22.3	22.2	21.8	22.2	24.0	23.4
OTHER FIGURES
FTEs (100%)	10,123	10,281	-1.5%	10,116	10,159	10,281	10,347	10,260	10,248	10,123

UniCredit - Public		#
--------------------	--	---

Back		Non Core
INCOME STATEMENT
(mln Euro)	2021	9M 2020	y/y %	1Q 2020	2Q 2020	3Q 2020	4Q 2020	1Q 2021	2Q 2021	3Q 2021
Net interest	-21	-17	+25.3%	-6	-9	-2	-6	-11	-7	-3
Dividends and other income from equity investments	0	0	n.m.	0	0	0	0	0	0	0
Net fees and commissions	3	5	-35.4%	2	2	1	1	1	1	1
Net trading income	-20	-8	n.m.	-3	-9	3	4	-9	-3	-8
Net other expenses/income	1	-5	n.m.	-1	-3	-2	-20	2	0	0
OPERATING INCOME	-37	-26	+43.5%	-8	-19	1	-21	-18	-9	-10
Payroll costs	-14	-19	-28.7%	-7	-6	-6	-5	-5	-5	-4
Other administrative expenses	-52	-84	-37.9%	-28	-28	-28	-23	-18	-19	-16
Recovery of expenses	7	9	-20.9%	4	3	3	7	2	2	3
Amortisation & depreciation	0	0	+13.1%	0	0	0	0	0	0	0
Operating costs	-59	-94	-37.5%	-31	-32	-32	-21	-21	-21	-17
OPERATING PROFIT	-96	-120	-20.1%	-39	-51	-31	-42	-39	-30	-27
Net write-downs of loans	86	120	-28.5%	77	12	31	-121	27	42	17
NET OPERATING PROFIT	-10	0	n.m.	38	-39	0	-162	-11	12	-11
Other Charges & Provisions	-35	5	n.m.	6	-3	2	-24	-16	-17	-2
o/w Systemic Charges	-14	-16	-10.3%	-13	-3	-1	-1	-14	-1	0
o/w DGS	0	0	n.m.	0	0	0	0	0	0	0
o/w Bank levies	-1	-2	-46.7%	-1	-1	-1	-1	0	0	0
o/w SRF	-13	-14	-5.3%	-12	-2	0	0	-13	0	0
Integration costs	0	-14	n.m.	-14	0	0	2	0	0	0
Net income from investments	-8	-121	-93.7%	-24	-96	-1	-24	-1	12	-18
PROFIT BEFORE TAX	-53	-131	-59.6%	6	-138	1	-208	-28	6	-30
CONSOLIDATED PROFIT	-12	-48	-74.7%	-2	-80	34	-185	-21	29	-20

INCOME STATEMENT RATIOS
Cost income ratio	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.
Cost of Risk (LLP annualised on Avg Loans) in basis points	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.
VOLUMES (bn)
Customers Loans (excl. Repos and IC)	0.6	1.4	-58.9%	1.7	1.6	1.4	0.8	0.7	0.7	0.6
Customer Depos (excl. Repos and IC)	0.5	0.5	+1.1%	0.5	0.4	0.5	0.5	0.4	0.5	0.5
Total RWA	5.0	8.6	-41.6%	9.6	9.2	8.6	7.6	6.1	5.2	5.0
OTHER FIGURES
FTEs (100%)	178	263	-32.1%	288	277	263	211	205	188	178
ROAC	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.	n.m.

UniCredit - Public#

Back

Fees - Details Group

	9M		y/y	1Q	2Q	3Q	4Q	1Q	2Q	3Q
(mln Euro)	2021	2020	%	2020	2020	2020	2020	2021	2021	2021
GROUP
Investment fees	2,090	1,654	+26.4%	620	487	546	592	717	718	655
Financing fees	1,251	1,211	+3.3%	438	402	371	397	431	413	408
Transactional fees	1,671	1,599	+4.5%	559	489	550	516	540	543	587
TOTAL NET COMMISSIONS	5,012	4,464	+12.3%	1,618	1,378	1,467	1,504	1,688	1,674	1,650

UniCredit - Public#

N. of Branches

ACTUAL FIGURES

Back

	1Q 2020	2Q 2020	3Q 2020	4Q 2020	1Q 2021	2Q 2021	3Q 2021
Italy	2,328	2,328	2,291	2,229	2,229	2,118	2,085
Germany	337	337	313	313	313	313	313
Central Europe	317	312	312	299	299	299	298
Austria	122	122	122	122	122	122	122
Czech Republic	119	114	114	104	104	104	104
Hungary	55	55	55	54	54	54	54
Slovenia	21	21	21	19	19	19	18
Eastern Europe	668	662	658	649	639	634	629
Russia	88	87	84	79	78	75	72
Croatia	114	114	113	113	108	107	105
Romania	134	134	134	135	135	134	134
Bulgaria	150	145	145	143	140	140	140
Bosnia	110	110	110	107	106	106	106
Bosnia NBB	36	36	36	36	36	36	36
Bosnia Zabamostar	74	74	74	71	70	70	70
Serbia	72	72	72	72	72	72	72
Total Group	3,650	3,639	3,574	3,490	3,480	3,364	3,325

* Retail Branches only; for Western Europe excluding minor premises, Corporate and Private Banking.