Skip to main content

AI assistant

Sign in to chat with this filing

The assistant answers questions, extracts KPIs, and summarises risk factors directly from the filing text.

TXT E-Solutions Environmental & Social Information 2025

Apr 11, 2025

4061_sr_2025-04-11_c81fa8ae-a736-4a31-be8f-1bc163417544.pdf

Environmental & Social Information

Open in viewer

Opens in your device viewer

2024

SUSTAINABILITY REPORT

TXT Group

The following document has been drawn up in accordance with Legislative Decree 125/2024, implementing Directive 2022/2464/EU with regard to corporate sustainability reporting.

With regard to the methodology for the application of regulations and standards, please refer to the Methodological Note at the end of the document.

Powered by:

Sustainability Report

2024

TXT Group

Summary

Letter to Stakeholders 11
The history of TXT Group 12
The TXT Group guiding vision 13
ESG Overview 14
ESRS 2 - General Information 17
Organization profile

Strategy, business model and value chain (ESRS 2 SBM-1)
18
» The sustainability strategy and future objectives 34
» The TXT Group's ESG offering 35
» Economic value generated 37
» The Sustainability Targets (ESRS 2 MDR-T) 39
Basis for preparation 42

General basis for preparation of sustainability statements (ESRS 2
BP-1) 42
» Relevant information on the value chain and ESG activities 44

Disclosures in relation to specific circumstances (ESRS 2 BP-2)
46
» Metrics for measuring ESG impacts 46
Governance 47

The role of the administrative, management and supervisory bodies
(ESRS 2 GOV-1) 47

Information provided to and sustainability matters addressed by
the undertaking's administrative, management and supervisory
bodies(ESRS 2 GOV-2) 51

Integration of sustainability-related performance in incentive
schemes (ESRS 2 GOV-3) 52

Statement on due diligence (ESRS 2 GOV-4)
53

Risk management and internal controls over sustainability reporting
(ESRS 2 GOV-5) 54
Strategy 58

Interests and views of stakeholders (ESRS 2 SBM-2)
58
» Stakeholders selected by the Company 59

Material impacts, risks and opportunities and their interaction with
strategy and business model (ESRS 2 SBM-3) 60
» Outcome of the analysis assessing impacts, risks, and
opportunities, as well as relevant sustainability issues 62
» The relevant issues and their interactions with the company's
strategy and business model 68
» Summary of the material issues relevant to the company 70
» The double materiality map 71
Impact, risk and opportunity management 73

Description of the processes to identify and assess material impacts,
risks and opportunities (ESRS 2 IRO 1) 73

Disclosure requirements in ESRS covered by the undertaking's
sustainability statement (ESRS 2 IRO-2) 74

Policies adopted to manage material sustainability matters
(ESRS 2 MDR-P) 75

Actions and resources in relation to material sustainability matters
(ESRS 2 MDR-A) ) 77
Environment: Environmental Information 85
Taxonomy Regulation 86

Introduction
86

Eligibility and alignment analysis
87
ESRS E1 -Climate change 94
Strategy 94

ESRS E1-1 – Transition plan for climate change mitigation
94
Impact, risk and opportunity management 95

E1-2 – Policies related to climate change mitigation and adaptation
95

E1-3 – Actions and resources in relation to climate change policies
104
108
Metrics and targets

E1-5 – Energy consumption and mix

E1-6 – Gross Scopes 1, 2, 3 and Total GHG emissions
108

E1-7 – GHG removals and GHG mitigation projects financed through
112
carbon credits 113
ESRS E5 - Resource use and Circular economy 114
Impact, risk and opportunity management 114
E5-1 - Policies related to resource use and circular economy 114
E5-2 - Actions and resources related to resource use and circular
economy 115
Metrics and targets 117
E5-4 - Resource inflows 117
E5-5 - Resource outflows 118
Social: Social information 121
ESRS S1 - Own Workforce 124
Impact, risk and opportunity management 124
S1-1 – Policies related to own workforce 124
S1-2 – Processes for engaging with own workers and workers'
representatives about impacts 127
S1-3 – Processes to reMediumte negative impacts and channels for
own workers to raise concerns 130
S1-4 – Taking action on material impacts on own workforce, and
approaches to mitigating material risks and pursuing material
opportunities related to own workforce, and effectiveness of those
actions 132
Metrics and targets 133
S1-6 – Characteristics of the undertaking's employees 133
S1-7 – Characteristics of non-employee workers in the undertaking's
own workforce 137
S1-8 – Collective bargaining coverage and social dialogue 137
S1-9 – Diversity metrics 138
S1-10 – Adequate wages 139
S1-11 – Social protection 140
S1-12 – Persons with disabilities 141
S1-13 – Training and skills development metrics 141
S1-14 – Health and safety metrics 143
S1-15 – Work-life balance metrics 143
S1-16 – Compensation metrics (pay gap and total compensation) 144
ESRS S3 - Affected Communities
Impact, risk and opportunity management
S3-1 – Policies related to affected communities
S3-2 – Processes for engaging with affected communities about
impacts
ESRS S4 - Consumers and end-users
Impact, risk and opportunity management
S4-1 – Policies related to consumers and end-users
S4-2 – Processes for engaging with consumers and end-users about
impacts
S4-3 – Processes to reMediumte negative impacts and channels for
consumers and end-users to raise concerns
S4-4 – Taking action on material impacts on consumers and end
users, and approaches to managing material risks and pursuing
material opportunities related to consumers and end- users, and
effectiveness of those actions
Governance: Governance information
ESRS G1 - Business Conduct 159
Impact, risk and opportunity management
G1-1 – Corporate culture and Business conduct policies and corporate
culture
G1-2 – Management of relationships with suppliers
G1-3 – Prevention and detection of corruption and bribery
Metrics and targets
G1-6 – Payment practices
Methodological note
Glossary

Letter to Stakeholders A concrete commitment to sustainability

ESRS 2 GOV 4 GRI 2-22

Dear Stakeholders,

We are proud to share an important step in our journey: TXT Group's ongoing commitment to sustainability. For us, this is not just a strategic priority, but a core value that guides every aspect of our business. We believe that innovating also means contributing to a better future for people, communities and the environment.

Investing for the Common Good

For some time now, we have adopted policies and technologies that reduce our environmental impact. Through targeted initiatives, we promote responsible business practices that support not only our business objectives, but also the wellbeing of future generations. This means embracing innovative solutions that respect the ecosystem and encourage sustainable development.

Collaboration with Stakeholders

Sustainability is a journey we cannot take alone. We actively engage with our stakeholders – employees, partners, customers and local communities – to create shared value. We involve all levels of the company in initiatives that promote inclusion, innovation and social responsibility.

Transparency and Responsibility

Sharing the results of our efforts is a testament to our transparency and determination. Publishing sustainability reports and openly communicating our social and environmental impact is a commitment to making our actions measurable and concrete. We believe this approach is essential to building trust and creating a more equitable future.

Looking to the Future

Our journey towards sustainability doesn't end here. TXT Group will continue to invest in projects that foster progress and resilience, ensuring that every action we take is geared towards a sustainable growth model. Our goal is simple: to contribute to a world in which innovation and sustainability go hand in hand.

Enrico Magni - Chairman of TXT Group

The history of TXT Group: A Journey of Innovation

Founded in 1989, TXT Group started out as a small business with the aim of helping companies face the growing challenges of the digital world. In the early years, the focus was on developing customised software solutions, anticipating the need for innovative digital tools at a time when technological transformation was in its infancy.

During the 1990s, TXT expanded its offering, introducing advanced supply chain management solutions and applications for the aerospace and manufacturing sectors. With a vision focused on internationalisation, the company gradually strengthened its presence in the main European markets.

In 2000, TXT reached a milestone with its listing on the Italyn Stock Exchange, entering the STAR segment, confirming the solidity and transparency of its business model. This achievement made it possible to accelerate investments in research and development, leading to the creation of cutting-edge technologies.

Today, TXT Group is recognised as a leading Digital Enabler, with a diverse portfolio of solutions ranging from artificial intelligence to flight simulation and digital sustainability. With over 30 companies and a future-oriented vision, the company continues to innovate, while maintaining its values of quality, inclusion and social responsibility.

The TXT Group guiding vision: constant innovation at the service of stakeholders

The mission of the TXT Group is to provide innovative, high-quality technological solutions, responding to the needs of dynamic and constantly evolving markets.

The company is committed to offering products and services that support the growth of its customers, promoting an environment of fair competition and compliance with current regulations. The Group's vision is based on constant innovation, process improvement and the integration of emerging technologies to create lasting value for all stakeholders, including employees, customers, suppliers and shareholders.

The core values that guide the TXT Group's operations are reflected in the updated Code of Ethics, which guarantees legality, honesty, fairness and transparency in all company activities. The company promotes impartiality and equal opportunities, and is committed to fighting all forms of discrimination. TXT aims to protect competition, avoiding conflicts of interest and promoting a fair and safe work environment for all.

The TXT Group is also deeply committed to sustainability and integrates social and environmental responsibility into its daily operations.

The reduction of environmental impacts and respect for people are at the centre of the company's strategy, with concrete objectives for the future, including the transition to more ecological and sustainable practices, for the benefit of the community and the planet.

ESG Overview*

ENVIRONMENT

1952,88 MWh Electricity consumption

50.000€ Investment for energy

554,92 ton CO2eq Scope 1 emissions (direct emissions)

606,39 ton CO2eq

Scope 2 emissions (indirect emissions caused by the generation/purchase of electricity)

*The data refers only to our reporting scope.

SOCIAL

2766 Employees as at 31/12

2664 Permanent employees

50.039 Hours of training provided

221.991€ Training investments

GOVERNANCE

95,1% Italyn suppliers

4,9% Foreign suppliers

Code of Ethics

adopted by the Group

Mog 231 Coverage 80% company

CERTIFICATIONS HELD BY THE GROUP

  • ISO 9001 Quality Management System
  • Standard EN 9100 Recognition of the International Aerospace Quality Group (IAQG)
  • Standard ISO 2700rmation security management system
  • Standard ISO 45001 Occupational health and safety management system
  • Standard ISO 14001 Environmental management system
  • Standard ISO 37001 Management system for preventing and combating corruption
  • Standard SA8000 Working conditions within the organisation
  • Standard UNIPdR 125 Gender equality management system
  • ISO 30415 Diversity and inclusion (D&I)
  • ISO 18295-1 Quality certification of contact centres
  • ISO 22301 Business continuity management

16 Sustainability Report

ESRS 2

ORGANIZATION PROFILE

Strategy, business model and value chain

ESRS 2 SBM-1 GRI 2-1, GRI 2-2, GRI 2-3, GRI 2-6, GRI 2-7, GRI 2-28

TXT Group is a Global Digital Enabler that operates internationally, specialising in the supply of software engineering solutions. The Group effectively supports its customers in high-tech markets, in their mission, in core business-critical processes and throughout the entire life cycle of their products.

TXT's journey began in 1989 and, since July 2000, the Group has been listed on the STAR segment of the Italyn Stock Exchange (TXT.MI). The parent company TXT e-solutions S.p.A. is a legal entity organised under the laws of the Italyn Republic. TXT's ordinary shares are listed on the Milan Stock Exchange electronic trading system - MTA - STAR Segment.

View Assessment di TXT e-solutions

TXT e-solutions S.p.A., together with TXT e-solutions S.a.r.l., is an international leader in the supply of software products and strategic solutions in dynamic markets that require high specialisation and innovation capacity. TXT focuses on software for the aerospace, aeronautics and automotive sectors, where it offers specific products and specialised engineering services, and on the banking sector, where it focuses on services related to software testing and quality, also exploiting technologies such as Artificial Intelligence (AI), Machine Learning and the Internet of Things (IoT). Intellectual property management significantly increases the Group's revenues and growth.

To reflect TXT's new and broader positioning in the digital innovation market, the Group has been structured into three divisions representing the type of offering:

• Smart Solutions: proprietary software and solutions and related services to accelerate the digital transformation of customers' offerings.

• Digital Advisory: specialised consulting services for the digital innovation of large enterprise processes and the public sector.

• Software Engineering: software engineering services for the innovation and servitisation of customer products driven by expertise in enabling technologies.

With its headquarters in Milan, to be precise in Cologno Monzese (Milan), at 150 Via Milano, and several offices located throughout Italy, Germany, France, the UK, Switzerland and the United States, TXT Group is a company that operates in both the domestic and foreign markets.

Revenue distribution by market

TXT revenue in 2024 by product

Turnover TXT 2024 per Division

Division Revenue (K€))
Digital
Advisory
48.932
Smart
Solutions
63.964
Software
engineering
191.658
Total 304.544

TXT Group

The products and services sold by TXT are mainly the result of activities carried out by internal staff. The supply chain is largely represented by commodity/utility suppliers, in particular providers of connectivity and hardware/software services. There are no strategic suppliers for TXT that could significantly influence its choices or business model.

The suppliers are mainly Italian, about 95.1%, while the percentage of foreign suppliers is limited to 4.9%.

Downstream activities, on the other hand, are limited to outbound logistics for the transport of equipment and to customers who use the hardware and software services provided by TXT.

Subdivision of suppliers

The company is affiliated with associations in which it holds a position in the governing body, participates in projects or committees, provides considerable funding and considers them strategic. TXT and its German subsidiary PACE participate in and collaborate with the main trade associations and their activities, which support and guide the future growth of the aerospace, aeronautics, defence and automotive industries.

Specifically, we would like to mention:

  • ABI Lab, the Bank's Research and Innovation Centre;
  • Aerospace cluster Lombardia;
  • Automobile Technical Association;
  • Smart Factory Association (AFIL) Lombardia;

  • National Technological Cluster 'Smart Factory';

  • Berlin-Brandenburg Aerospace Alliance;
  • German Aerospace Industries Association;
  • Hanse-Aerospace;
  • Hamburg Aviation;
  • VR/AR Association.

The Group has undertaken a major programme of acquisitions over time, incorporating several excellent companies and thus increasing its portfolio of services and/or products offered to the market. As of 31 December 2024, the entire Group had 3,282 employees, a net increase of 600 people compared to the workforce as of 31 December 2023 (2,632 people).

The companies that make up the TXT Group are listed in the table below.

TXT Group

Location

Headquarters Address Street
number
Postal
code
Town Prov Country
TXT e-solution
S.p.A. (Hq)
Via Milano 150 20093 Cologno
Monzese
MI Italy
Assiopay S.r.l. Via Giovanni Spano 6/11 10134 Torino TO Italy
Fastcode S.p.A. Strada Vignolese 1175/6 41126 Modena MO Italy
Hspi S.p.A. Viale Aldo Moro 16 40127 Bologna BO Italy
Lba Consulting S.r.l. Viale Achille Marazza 23 28021 Borgomanero NO Italy
Pace aerospace
engineering
and information
technology GMBH
Am Bahnhof Westend
13, 14059, Berlin
Germany
13 14059 Berlino - Germany
Soluzioni Prodotti
Sistemi S.r.l.
Pza Leon Battista
Alberti
19 int.2 00054 Fiumicino RM Italy
Teratron Gmbh Martin-Siebert-Str 5 51647 Gummersbach - Germany
TXT Assioma S.r.l. Via Spano 6/11 10134 Torino TO Italy
TXT E-Swiss Sa Via Vincenzo d'Alberti 1 6830 Chiasso - Swiss
TXT E-Tech S.r.l. Via Milano 150 20093 Cologno
Monzese
MI Italy
TXT Ennova S.p.A. Cso Germano
Sommeiller
32 10128 Torino TO Italy
TXT Novigo S.r.l. Via Camillo Brozzoni 9 25125 Brescia BS Italy
TXT Quence S.r.l. Via Milano 150 20093 Cologno
Monzese
MI Italy
DM Management &
Consulting
V.le Mentana 43 42121 Parma PR Italy
NEW POS EUROPE Via Milano 150 20093 Cologno
Monzese
MI Italy
Pace America Inc Mukilteo Speedway Suite 102 98275 Mukilteo WA USA
Pace Asia Temasek Boulevard 12-07
Suntec
Tower One
038987 Singapore - Asia
Pace Canada Place Ville Marie 3000-1 H3B 4N8 Montréal QC Canada
PGMD Via Milano 150 20093 Cologno
Monzese
MI Italy

ProSim Training
Solutions
Rotterdamseweg 388D 2629 HG Delft Netherlands
Tlogos Via Francesco Gentile 135 00173 Roma RM Italy
TXT Arcan Via Milano 150 20093 Cologno
Monzese
MI Italy
TXT e-solutions
S.a.r.l.
Via Milano 150 20093 Cologno
Monzese
MI Italy
TXT Healthprobe
S.r.l.
Via Milano 150 20093 Cologno
Monzese
MI Italy
TXT Next Ltd Kingfisher Court
Bowesfield Park
3 TS18 3 Stockton-On-Tees EX Great Britain
TXT Next S.a.r.l. Avenue De Wagram 58 75017 Parigi France
TXT Risk Solutions
S.r.l.
Via Milano 150 20093 Cologno
Monzese
MI Italy
TXT Working Capital
Solutions S.r.l.
Via Milano 150 20093 Cologno
Monzese
MI Italy

HSPI S.p.A.

View Assessment

HSPI S.p.A. is a management consulting company that has been active for 20 years, supporting its clients through the processes of change generated by Information & Communication Technology. HSPI uses an operational model capable of integrating distinctive management consulting skills and specialised knowledge in the ICT field.

HSPI has a staff of over 260 professionals including managers, experts and young talents, and an annual turnover of 30 million euros.

HSPI is certified: ISO 9001:2015 for the provision of Management and Organisational Consultancy services and training activities, for which it is also accredited as a 'specialised training organisation' (ATO and AEO) from APMG International and PEOPLECERT; ISO 37001:2016 for its corruption management and prevention system; ISO/IEC 27001:2013 on information security management; ISO 14001:2015 for its environmental management system; ISO 45001: 2018 for its occupational health and safety management system; UNI/PdR 125:2022 for Gender Equality; ISO 14064- 1:2019 for greenhouse gas emissions related to internal activities; SA8000:2014 for its social responsibility management system.

HSPI has adopted its own Model 231 for the prevention of offences committed in the interest or to the advantage of the company.

TXT Assioma S.r.l.

View Assessment

Founded in 1987, TXT Assioma stands out as a pioneer in the field of Digital Transformation, specialising in IT solution development services, software quality and proprietary Smart Solutions. Its areas of expertise range from Finance, Telecommunications, Energy and Multiutilities, to Logistics, Large-scale Distribution and Retail, and Payments.

PACE GMBH, PACE Canada, PACE America, PACE Asia, TXT Next S.a.r.l.

View Assessment

Founded in 1995, PACE GmbH has earned a solid reputation for developing cuttingedge software products, which have transformed the company from a university spin-off to an international market leader and a key partner for major aerospace and aeronautics companies.

PACE GmbH operates in niche sectors of the aerospace and aeronautics industry, such as preliminary aircraft design, aircraft interior configuration, flight profile optimisation and extended reality (XR) training.

In 2016, PACE became part of the TXT Group, a company based in Milan to which PACE contributes its strengths and culture to create a larger organisation with a broader presence and stronger impact on the market.

Assiopay S.r.l.

View Assessment

Assiopay is an innovative company that develops cutting-edge solutions to make digital payments secure, transparent and usable. The aim is to simplify life for customers, giving them the security that transactions will take place quickly and without problems. It provides the software, hardware and services to optimise the digital payment process, improving the customer experience for all those involved.

TXT Working Capital Solutions S.r.l.

TXT Working Capital Solutions is a fintech operator active in the Supply Chain Finance (SCF) segment, in which the company can guarantee a contribution of expertise and know-how of the highest level. The mission of TXT Working Capital Solutions is to contribute to the evolution of techniques for financing companies' working capital, providing digital solutions based on process engineering and collaboration between companies and financial partners.

In this context, TXT Working Capital Solutions offers the services of its SCF platform, Polaris, for the management of support and financing programmes for the supply chains of large companies. Within the TXT Group, the company contributes to the development of the range of products and solutions for the fintech market.

Lba Consulting S.r.l.

View Assessment

The company offers software solutions to meet the management and fiscal needs of sales activities. It integrates sales activities, warehouse management and remote verification of various KPIs to support assisted sales functions; it also allows CRM activities to be carried out through registration and customer database management via loyalty cards, clustering and points collection, issuing gift cards, enabling promotions and simplified price management.

TXT Risk Solutions S.r.l.

Risk Management & AML Solutions offers a series of specialised solutions for assessing the risk of financing terrorism, corruption, money laundering and more. The platform aims to meet the needs of all organisations such as banking institutions, insurance companies, public bodies, governments and all those subject to European and national anti-money laundering legislation.

Each solution, although designed and customised according to the client's needs and the relative activities carried out, is created on a highly flexible basic platform - FARADAY™ - that allows users to manage different types of data and to support risk calculation in various areas.

Teratron GMBH

View Assessment

Founded in 1999, it has its headquarters in Gummersbach, a stone's throw from the technical university, and today has 50 employees.

Its activities already include physical access control, the protection of people and property, immobiliser technology, protective field systems, anti-theft protection and counterfeit checks, as well as special applications such as key reading and writing modules in the automotive sector. As a specialist in OEM electronic solutions, it provides a complete package of development, production and support services to many prestigious customers. The company is EN ISO 9001 certified and became part of the TXT group in 2021.

TXT Novigo S.r.l.

View Assessment

It started out as a spin-off of the IT department of a multinational banking organisation: Cheléo was founded over 30 years ago as a product company specialising in banking and finance. Over time, in-depth functional, regulatory and contextual expertise has enabled the consolidation of an important professional and consultancy background. The Cheléo management system was created and developed based on the needs of its users: by the customer, for the customer.

From day one, technology has been the tool used to offer simple and effective solutions to customers. In mid-2018 Cheléo joined TXT. In 2021 Novigo also joined the TXT Group, participating in the project to set up a new innovative FINTECH centre.

Novigo and Cheléo: two parallel realities, two long, important and different, but complementary paths, join forces to become TXT Novigo. The new company gives life to the innovative Fintech centre of the TXT Group thanks to the synergy of many years of experience gained 'in the field'.

TXT Quence S.r.l.

View Assessment

TXT Quence is an Italian company founded in Milan in 2014 that operates in the field of Software Quality Engineering. We offer software, know-how and consultancy with both complex Agile and DevOps models, and more traditional models. It collaborates with numerous Italian (and international) players in the FinTech, Banking, Healthcare, Aerospace, Large-Scale Retail Trade (GDO), Telecommunications (TLC) and Public Administration sectors. Since 2022 it has been part of the TXT Group and since January 2024, TXT Quence has represented the Software Quality Engineering Competence Centre within the TXT Group.

DM Management & Consulting

DM Management & Consulting develops innovative MES/MOM systems for factory management, quality control, machine interconnection, production data collection and analysis, maintenance and real-time monitoring of production departments.

In 2022 it became part of TXT e-solution S.p.A: the acquisition of DM by the TXT Group allowed for the consolidation and strengthening of the dmp MES/MOM solution on the market, enlarging and expanding TXT's IIoT and Smart Solution portfolio.

Soluzioni Prodotti Sistemi S.r.l.

View Assessment

This is an information technology company established in 2009. Its staff and consultants have many years of experience in the development of software projects and the management of innovative technologies; experience gained in environments with high process and architectural complexity, in large Italian companies. It works with both enterprise systems and the most modern open technologies, provides consultancy services at both organisational and technical level, and is involved in the development of internal projects that adopt innovative organisational, methodological and technical solutions to enhance the catalogue of services and products offered. In 2022 it was acquired in its entirety by TXT e-solutions.

ProSim Training Solutions

Since 2011, it has been developing revolutionary training solutions that enable aspiring aviation professionals to reach new levels of competence and skill. At the end of 2022, it formed a joint venture with TXT Group, with the further commitment to providing customers with high-quality advanced training solutions.

TXT Ennova S.p.A.

View Assessment

Ennova was founded in Turin in 2011, within the I3P incubator of the Polytechnic University of Turin, the main university incubator in Italy and one of the largest in Europe. Its goal is to become a point of reference for the Digital Transformation of companies in Italy, with particular reference to the creation and management of basic technological infrastructures such as connectivity, company networks, digital devices, mobile and cloud platforms, as well as a complete range of cyber security services.

Today Ennova has 1,100 employees, including 47 research and development engineers, and 6 offices throughout Italy. With customer support centres in Turin, Milan, Rome, Cagliari, Oricola and Crotone, it manages an innovative model of remote and on-site technical assistance services for the resolution of problems relating to the initial installation, operation and configuration of equipment: from the access network to the connected device.

Ennova specialises in complete process management, through the development of specific services and innovative proprietary technological solutions, oriented towards the digital evolution of models. It became part of the Group in 2022.

PGMD

Founded in May 2006, PGMD provides consultancy, products and services in the field of information systems and the creation and management of complex computerised structures, with a particular focus on the healthcare and public administration sectors.

Based on the specific skills and professional experience of each consultant, PGMD is able to offer its support in ICT Governance, Audit and Program/Project Management, Business Process Management and Business Process Reengineering and Strategic Performance Management and Balanced Scorecard. In 2022 it became part of the TXT Group.

TXT E-Swiss Sa

View Assessment

TXT E-Swiss S.p.A. is a Global Digital Enabler focused on the Swiss territory, and a specialised provider of innovative solutions that support its customers in hightech markets in their fundamental processes, which are critical for the company and for the entire product life cycle. As part of the TXT Group, TXT E-Swiss reflects TXT's expertise in digital solutions, drawing on emerging technologies and complex thinking within our core markets.

Tlogos

Specialising in security governance and security engineering, Tlogos operates and manages the procedures necessary to assess the risk to which a company is exposed, to determine the operational plan of activities to be undertaken and to identify the countermeasures to be adopted to manage and mitigate risks and safeguard information. It joined the group in November 2022.

NEW POS EUROPE

NEWPOS Tech is a leading global supplier of payment products and solutions. It is a national high-tech enterprise integrating R&D, production, sales, technical support and after-sales service. We are committed to providing secure, reliable and technologically advanced electronic payment products and solutions for users worldwide, and strive to promote the development of the industry towards a fully electronic, digital and convenient payment world. In 2019, 2020, 2021 and 2022, POS shipments in the Asia-Pacific region ranked second for four consecutive years. In 2024, NewPos Europe was born.

TXT Arcan

It is made up of a team of researchers and professionals specialised in the IT sector, with a strong predisposition for quality software architecture. It supports developers and companies in developing software that meets the highest quality standards, from teaching software architecture best practices to monitoring technical debt.

Fastcode S.p.A.

View Assessment

This digital company, founded by its current sales partners, specialises in cloudsupported digital transformation, data analytics and other innovative technologies. In 2023, it became part of the Software Engineering division of TXT. FastCode was founded in Modena and has been present in the information and communication technology market for over 15 years, growing steadily thanks to the acquisition of large customers in the telecommunications, industrial and automotive sectors. Today, FastCode specialises in cloud-supported digital transformation, data analytics and other enabling technologies, providing services mainly to large companies through its more than one hundred professionals employed in its four operational offices in northern Italy.

TXT E-Tech S.r.l., TXT Next Ltd

View Assessment

TXT E-TECH s.r.l. is the Engineering Services company that is part of the TXT group.

TXT specialises in advanced engineering products, services and software solutions and operates in the Aerospace & Defence, Automotive and Industrial markets.

The main value of TXT's business is its high level of ability in designing solutions with advanced technology.

TXT stands out for its capabilities in web software development, offering cuttingedge technological solutions that meet the diverse needs of customers in a wide range of industrial sectors.

With a team of highly qualified developers, software architects and UX/UI specialists, TXT Group is able to manage the entire software development life cycle with skill and precision. From the initial requirements analysis phase to design, implementation, testing and maintenance, each project is handled down to the smallest detail to ensure optimal results.

The sustainability strategy and future objectives

The TXT Group has integrated sustainability issues into its corporate strategy, pursuing a concrete commitment to reducing environmental impacts and promoting social well-being. The company's guidelines focus on responsible practices that embrace both the environmental and social spheres, with the aim of creating a balance between the needs of the company and those of the community. To this end, the company has undertaken numerous initiatives, such as adopting ecological solutions, including the use of renewable energy and the promotion of the circular economy, as well as investing in technologies with a low environmental impact.

In the short term, the TXT Group aims to reduce energy consumption by 10% and optimise waste management. In the medium term, the goal is to reduce the carbon footprint, making its facilities more sustainable and with zero impact. In the long term, the company aims to become carbon neutral, offsetting emissions through reforestation projects and innovative environmental solutions.

In 2024, the Group promoted several initiatives, such as the introduction of sanitary napkin dispensers in office bathrooms, support for the food bank for the Christmas package, and sponsorship of inclusive sporting events such as the 'TXT Games Without Borders'. In addition, the company has invested in the personal and professional growth of its employees with initiatives such as 'Women in Engineering Day' and the Krav Maga course for female employees, supporting self-defence and female empowerment.

The TXT Group's ESG offering

The Group is structured into three divisions that reflect the type of offer and respond to specific market needs, also from an ESG perspective.

The Smart Solutions Division represents the TXT Group's offering of software, proprietary solutions and related services to accelerate customers' digital transformation.

The product FARADAY™, designed for compliance with solutions for the assessment of the risk of financing terrorism, corruption and money laundering, aims to meet the needs of all those subject to European and national regulations on the subject, and allows the management of different types of data and supports the calculation of risk in various areas.

Polaris is the B2B digital platform (Marketplace) designed to manage Supply Chain Finance programmes dynamically and centrally, to respond in a flexible and integrated way to the needs of buyers, suppliers and financial partners; it is the ideal tool for large companies and multinationals that manage large and diversified supplies. Polaris gives financial partners, banks specialising in trade finance and factors, investment funds and family offices the possibility to manage the onboarding and contractual formalisation processes in a centralised way. It is a simple tool for proactively managing commercial debt within their supply chains, supporting the liquidity of suppliers in collaboration with a wide range of possible financial partners. Polaris digitises the main operational processes in the field of reverse factoring, confirming and dynamic discounting, making it possible to include both smaller suppliers and financial partners other than large commercial banks in the support programmes of large companies.

Assiopay, specialised in the development of payment software and payment systems (luncheon vouchers and top-up cards), has developed a proprietary platform (gateway) that allows access to various service providers. it has also developed a SmartPOS Android application capable of integrating various issuers and enabling payment on international credit circuits in addition to the management software for the same (Assiopay Terminal Management System). Assiopay designs and develops software and Apps for payment, customer loyalty, ticketing, meal vouchers and many other solutions for Banks, Financial Institutions, System Integrators, service providers, large retail chains, etc. through tailor-made solutions.

The EIDOS Retail platform is the solution designed to meet the management and fiscal needs of sales activities. Complete, flexible, intuitive, and easy to use even for non-expert operators, it allows you to manage your sales in physical stores, in B2B, in B2C and on the move. This solution's strong point is its multi-channel relationship with customers (loyalty, gift cards, personalised price lists, promotions, available at the point of sale, online and via mobile) but it also covers all the business management associated with sales (procurement, warehouses, inventories, shelf life, returns to suppliers).

The EIDOS Reservation platform manages all types of bookings, with dynamic and automatic inclusions, groups and allotments for tour operators. The system manages all the necessary transactional aspects: reservations, changes, payments, sales invoices and the calculation of commissions due to the agency. The data can be exchanged with external systems for accounting management.

The DMP platform, which through the MES/MOM module is able to manage the production process of a company, connecting the factory to the company management system to give total visibility in the processes related to production, quality, maintenance and inventory, and through the CMMS module is able to control and manage maintenance.

The Digital Advisory division specialises in consultancy services for the digital innovation of large enterprise processes and the public sector of the TXT Group in the field of ICT process digitalisation, with proprietary technologies, certifications and software.

The Software Engineering Division represents the TXT Group's offer of software engineering services for the innovation and servitisation of customer products, driven by expertise in enabling technologies.

The economic value generated by the company in the reporting year

The table offers a different interpretation of the values expressed in the financial statements and aims to highlight the company's ability to create wealth and distribute it among its stakeholders.

The Directly Generated Economic Value is an expression of the wealth produced by the company through the development of its business model and other activities, while the Distributed Economic Value indicates the destination and distribution of the value generated to the various stakeholders: suppliers, employees, shareholders/ partners, financiers, Public Administration, Community and Territory.

The difference between the economic value generated directly and the economic value distributed highlights the retained economic value, i.e. the residual resources available to the company.

2024 (€) 2023 (€) Variation
2024-2023
%
Economic value generated directly 306.999.007 229.677.178 77.321.829 33,7%
Economic value distributed:
% on the directly generated economic value
277.454.739
90,38%
202.720.463
88%
74.734.276 36,9%
Operating costs 124.237.470 76.727.054 47.510.416 61,9%
Staff remuneration 141.147.153 116.034.755 25.112.398 21,6%
Return on borrowed capital (lenders) 5.443.329 4.447.509 995.820 22,4%
Public Administration remuneration 6.626.787 5.511.145 1.115.642 20,2%
Support for the community and local area 0 0 0 0,0%
Economic value retained** 29.544.268 26.956.715 2.587.553 10%

** The retained economic value includes the realised economic profit and non-monetary items (amortisation, depreciation, devaluation, etc.).

Sustainability Targets

(ESRS 2 MDR-T)

SUSTAINABILITY TARGETS Reduction of environmental impacts

Implementation of an energy monitoring system to reduce consumption by 10% by 2025

Main sites converted to renewable energy

I use recycled materials for company gadgets and product packaging

SUSTAINABILITY TARGETS

Improvement of working conditions and inclusion

Absorbent dispensers in all global locations

More women in the technological sectors with the 'Mentorship STEM' programme

More space for mental and physical well-being in main offices

SUSTAINABILITY TARGETS

Community Involvement and Social Responsibility

Increase in corporate charity initiatives

Programme dedicated to innovation and sustainability in schools

SUSTAINABILITY TARGETS

Innovation and Technological Sustainability

Investments in R&D for green technologies and reduction of energy consumption in IT and aerospace

Collaboration with start-ups for innovative solutions on sustainability

SUSTAINABILITY TARGETS

Transparency and stakeholder engagement

Annual publication of ESG report with measurable objectives and results

Quarterly workshops with employees and stakeholders to define sustainability priorities

BASIS FOR PREPARATION General basis for preparation of sustainability statements

ESRS 1, ESRS 2 BP-1 GRI 2-22, GRI 2-27, GRI 3-2

In line with ESRS Standard 1 - General Requirements and, in parallel, GRI Standard 1 -Foundation, the information reported meets the requirements of:

  • Relevance,
  • Faithful representation,
  • Comparability,
  • Verifiability,
  • Comprehensibility.

READ MORE

The company uses internationally recognised indicators to assess its ESG performance: in particular, it uses the GRI, the Global Reporting Initiative standards. The outcome of the ESG performance assessment is communicated to both internal and external stakeholders of the company through the Sustainability Report.

The company collects its ESG results in a sustainability report, as it is subject to the CSRD, and publishes it on its website, at www.txtgroup.com. The company has been preparing the sustainability report annually since 2018.

The company prepares financial statements in consolidated form. This report takes into consideration the parent company TXT e-solutions S.p.A. and some of its subsidiaries, as shown in the table below, excluding DM Management & Consulting, NewPos Europe, Pace America Inc, Pace Asia, Pace Canada, PGMD, PRO - SIM TS, Tlogos, TXT Arcan, TXT e-solutions S.a. r.l., TXT Healthprobe S.r.l., TXT Next Ltd, TXT Next S.a.r.l., TXT Risk Solutions S.r.l. and TXT Working Capital Solutions S.r.l..

Although included in the scope of accounting consolidation, these companies are not necessary for the purpose of understanding the Group's business, its performance, its results and the impact of its activities: in fact, the socio-economic and environmental impacts of these companies are not considered significant due to their low incidence in terms of number of employees and type of activity.

Furthermore, during the reporting period, the corporate structure was being reorganised, therefore only the stable corporate structure was photographed. The company will undertake to reanalyse and report on the entire group at a later date, in the next sustainability report.

Companies included in the scope of
consolidation of the sustainability report
(headquarter)
Town Prov Country N° of sites,
including the re
gistered office,
included in the
report
TXT e-solution S.p.A. Cologno
Monzese
MI Italy 3
Assiopay S.r.l. Torino TO Italy 2
Fastcode S.p.A. Modena MO Italy 3
Hspi S.p.A. Bologna BO Italy 9
Lba Consulting S.r.l. Borgomanero NO Italy 4
Pace aerospace engineering and information
technology GMBH
Berlino Germany 1
Soluzioni Prodotti Sistemi S.r.l. Fiumicino RM Italy 7
Teratron Gmbh Gummersbach Germany 1
TXT Assioma S.r.l. Torino TO Italy 3
TXT E-Swiss Sa Chiasso Swiss 1
TXT E-Tech S.r.l. Cologno
Monzese
MI Italy 6
TXT Ennova S.p.A. Torino TO Italy 8
TXT Novigo S.r.l. Brescia BS Italy 2
TXT Quence S.r.l. Cologno
Monzese
MI Italy 3

Social: Social Information Governance: Governance Information

Relevant information on the value chain and ESG activities

The company is working to identify, monitor and involve its value chain from an ESG perspective. It has identified the key actions it carries out with regard to the various entities that make it up and has taken into account the impacts, risks and opportunities deriving from it in the context of the double materiality analysis for the purpose of identifying relevant issues (see following table).

Over the next 3 years, the company is committed to collecting data from its activities in relation to the value chain and to reporting the metrics and results.

Value chain UPSTREAM
Key Partners Key activities Functions involved
Raw material
suppliers
(Key resources)

Encourage suppliers to share ESG data and strategies for a more
sustainable supply chain.

Adopt a supplier selection process that, in addition to economic
criteria, also integrates ethical and sustainable aspects, favouring
local partners or those with low-emission logistics.
MANAGEMENT,
PROCUREMENT,
LEGAL, OPERATIONS
Service providers
Optimise logistics.

Align procedures and expectations with an ESG perspective.
MANAGEMENT,
PROCUREMENT,
LEGAL, OPERATIONS
Subsidiaries
Align procedures and expectations with an ESG perspective

Collaborate on innovation with an ESG perspective

Test production alternatives and supply with less impact than the
current ones
MANAGEMENT,
PROCUREMENT,
LEGAL, OPERATIONS
Investors and
banks

Obtaining global ESG certifications to attest to the commitment to
sustainable business practices

Investments in green innovation projects through clean technologies
and solutions with low environmental impact to attract sustainable
investments

Adoption of company policies that promote energy efficiency, the use
of renewable resources and sustainable waste management
MANAGEMENT,
PROCUREMENT,
LEGAL,

Environment: Environmental Information

Social: Social Information

Internal
stakeholders
Key activities directly concerning the internal
organisation of the company, for the management of ESG
issues in relation to the 'Value proposition'
Functions involved
Owners and
shareholders

Creation of an ESG Committee within the Board of Directors that
defines, supervises and makes transparent the environmental, social
and governance objectives with periodic reports
MANAGEMENT, LEGAL
Management and
executives

Establish concrete objectives, such as reducing CO₂ emissions or
increasing the use of recycled materials, defining specific targets and
deadlines for their achievement

Participate in courses to improve resource management, optimise
operational efficiency, reduce waste and promote sustainable
business practices
MANAGEMENT,
LEGAL
Employees
Implementation of ergonomics and prevention programmes to reduce
occupational accidents and illnesses, with periodic training on safety,
first aid and stress management

Continuous training programmes on ESG practices for all employees,
with incentives for sustainable initiatives proposed by the staff (e.g.
waste reduction, energy efficiency)

Company benefits for employees, including flexible working,
psychological support and agreements for health or sports services.

Internal surveys and active listening to improve the quality of work
and corporate well-being
MANAGEMENT,
HUMAN RESOURCES,
LEGAL
Trade unions
and workers'
representatives

Promote regular meetings with unions and worker representatives to
discuss and address key concerns

Include clauses regarding sustainable practices, equal pay, and
occupational health and safety in union negotiations

Establish secure and anonymous channels for reporting any violations
of workers' rights, involving unions and representatives in the
monitoring and response process
MANAGEMENT,
PROCUREMENT, LEGAL,
HUMAN RESOURCES
Certification and
quality bodies

Adoption of certified environmental standards (e.g. ISO 14001),
reduction of the environmental impact of production processes and
use of sustainable raw materials

Compliance with safety and human rights standards (ISO 45001,
SA8000)

Quality certifications (ISO 9001), ESG audits and transparent
reporting (GRI, SASB)
MANAGEMENT, LEGAL,
CUSTOMER CARE
OPERATION
Value chain at
VALLEY
Key activities Functions involved
Strategic
customers

Assessing the propensity towards ESG issues

Defining moments for regular listening and discussion
MANAGEMENT,
LEGAL,
MARKETING, SALES,
CUSTOMER CARE
Customers
Offering sustainable products and services, reducing packaging and
carbon footprint, promoting the circular economy

Ensuring product safety and quality, accessibility, personal data
protection and improving the user experience

Adopt ethical business practices, communicate transparently and
comply with regulations on privacy and consumer rights.
MANAGEMENT,
LEGAL,
MARKETING, SALES,
CUSTOMER CARE
Logistics
(Channel)

Provide reconditioning and/or refurbishing solutions for products with
a view to implementing the circular economy to reduce the storage of
technological waste and reuse components to produce new hardware.

Social: Social Information Governance: Governance Information

BASIS FOR PREPARATION Disclosures in relation to specific circumstances

ESRS 2 BP-2 GRI 307 Where it was considered significant, the data has been highlighted in a comparative manner with respect to the previous two years and for actions that extend into the future, short-term (within one year), medium-term (within 5 years) and long-term (over 5 years) time horizons have been considered.

The company underwent a sustainability performance assessment by Ecovadis, obtaining a score of 36/100 in 2024.

With a view to sustainability, the company has set aside a budget of €12,000/13,000 to improve its ESG performance in 2025.

In the table below, the information elements that have been included by reference.

Elements of information ESRS reference Report page
List of relevant issues from AR16 ESRS 2 SBM-3 70
Sustainability objectives and deadlines ESRS 2 MDR-T 39
Policies for managing relevant issues ESRS 2 MDR-P 75
Actions to manage relevant issues ESRS 2 MDR-A 77

Metrics for measuring ESG impacts

READ MORE

Sustainability reports use different metrics to assess and monitor the environmental, social and governance (ESG) impacts of organisations. The metrics are based on international standards such as the Global Reporting Initiative (GRI), the Sustainability Accounting Standards Board (SASB), the Task Force on Climaterelated Financial Disclosures (TCFD) and the Greenhouse Gas (GHG) Protocol for measuring greenhouse gas emissions. In addition, the European Sustainability Reporting Standards (ESRS), developed under the Corporate Sustainability Reporting Directive (CSRD), provide a regulatory framework for ESG reporting in Europe. The metrics are also aligned with the United Nations Sustainable Development Goals (SDGs), promoting sustainable and responsible business practices.

The link lists the main metrics used to measure impacts in the various areas of interest (environmental, social and governance), with the related units of measurement and benchmarks.

Governance: Governance Information

GOVERNANCE

The role of the administrative, management and supervisory bodies

ESRS 2 GOV-1 GRI 2-9, GRI 2-25, GRI 405-1 The company is led by the Board of Directors, composed of 7 members, 3 of whom are independent.

There are three women on the governing body, while the average age of the members of the governing bodies is over 50.

In the table, the demographic analysis of the composition of the company's governing body.

Age group Men Women
Up to 30 years / /
30-50 years 2 /
Over 50 years 2 3

The company has embarked on a path dedicated to sustainability, thanks to the support of a team of consultants specialising in ESG, bringing the first skills on the subject into the company.

The administrative, management and control bodies and senior management oversee the definition of objectives related to relevant impacts, risks and opportunities, and the progress made in achieving them.

In relation to the relationship between corporate governance and sustainability issues, in the absence of reference figures or ad hoc units, other functions have also been tasked with dealing with sustainability issues. The final responsibility for social and environmental policies lies with a member of the senior management or the Board of Directors: the Chairman of the Board of Directors has been delegated the responsibility for the organisation of the Company's full compliance with environmental protection and pollution prevention regulations.

VIEW TXT ORGANISATION CHART

Social: Social Information Governance: Governance Information

STRUCTURE SUSTAINABILITY CONTROL

In the table below, the competences possessed by the Company's administrative, management and control bodies, subdivided by environmental, social and governance area and thematic skills.

TXT E-Solutions Group ESG
competences
Environmental (E) Social (S) Governance (G)
An analysis of the CVs of
the administrators of TXT
e-Solutions highlights a
solid wealth of skills in
the area of Governance
(G), supported by a strong
commitment in the Social
(S) field. The Environmental
(E) area is enhanced by the
presence of Antonella Sutti,
who brings specialised
skills in environmental
sustainability and ISO
14001 certification
management.
Antonella Sutti:
many years of experience
in managing ISO
14001 certifications, in
environmental safety and
in managing environmental
issues in complex
business contexts. She
actively contributes to
operational sustainability
and environmental
regulatory compliance.
The other members of the
Board of Directors bring
valuable experience in
areas that can positively
influence environmental
sustainability, such as
digital innovation in energy
intensive sectors (Daniele
Stefano Misani) and the
management of efficient
business processes (Enrico
Magni).
Daniele Stefano Misa
ni e Michela Costa have
many years of experience
in the field of inclusivity
and organisational well
being, thanks to their ability
to create digitalised and
inclusive work environmen
ts, promoting the well
being of employees.
Antonietta Arienti has
experience in human
resources management
and during her professional
career she has carried out
projects for the enhance
ment of human capital and
the improvement of the
work environment.
Antolella Sutti has
experience in the field of
workers' health and safety
and has contributed to the
creation of safe work envi
ronments that comply with
safety standards.
The Board of Directors of
TXT e-Solutions excels in
the field of Governance,
guaranteeing transparency,
regulatory compliance
and effective strategic
management.
In particular:
Matteo Magni is a
specialist in corporate
risk management and the
evaluation of sustainable
growth strategies.
Antonietta Arienti: stands
out for her expertise in
regulatory compliance
and administrative
responsibility.
Antonella Sutti: makes a
significant contribution
to legal compliance and
corporate transparency, in
particular with regard to
Legislative Decree 231/01.

Environment: Environmental Information Social: Social Information

TXT E-Solutions Group ESG
competences
Environmental (E) Social (S) Governance (G)
Executive in charge:
Eugenio Forcinito
as CFO of the TXT
e-Solutions Group, brings
significant added value
to the company's ESG
strategy. His expertise in
monitoring environmental
KPIs, managing sustainable
finance and regulatory
compliance directly
supports the achievement
of Sustainability Targets,
helping to create value
for all stakeholders and
ensuring compliance with
sustainability reporting
requirements. In particular,
he stands out for his
experience and expertise
in the areas specified
alongside.
Sustainable Finance
Management:
Experience in the
evaluation and monitoring
of environmental KPIs
related to company
performance.
Support for Green
Projects: Collaboration
in the financial planning
of projects that promote
energy efficiency and the
reduction of environmental
impact.
Knowledge of EU
Taxonomy: Contribution
to financial reporting in
accordance with European
standards for sustainable
activities (EU Taxonomy
Regulation).
Human Capital
Management:
Implementation of financial
policies that guarantee fair
pay and transparency.
Stakeholder Engagement:
Promotion of clear and
data-based communication
with investors and other
company stakeholders.
Organisational Wellbeing:
Financial support for
initiatives that improve
employee wellbeing and
the working environment.
Regulatory Compliance:
Ensuring that financial
reporting is aligned with
ESG regulations and
sustainability standards
(ESRS, CSRD).
ESG Risk Management:
Integrating ESG criteria into
business risk assessment
and strategic planning.
Financial Transparency:
Promoting transparency in
financial statements and
corporate reports, ensuring
clear and reliable reporting.
BOARD OF STATUTORY
AUDITORS
The TXT e-Solutions Board
of Statutory Auditors makes
a significant contribution
to the Governance (G)
and Social (S) areas,
with skills that support
corporate transparency
and organisational well
being. In the Environmental
(E) area, the Board plays
an important role in
supervising regulatory
compliance and validating
sustainability data.
Francesco Maria
Scornajenchi:
Experience in supervising
environmental regulatory
compliance processes and
monitoring the application
of European regulations
(e.g. EU Taxonomy
Regulation, CSRD).
Franco Vergani:
Support for sustainability
reporting, with a focus
on the validation of
environmental data.
Giada D'Onofrio:
Contribution to the
verification of compliance
with ISO standards,
such as ISO 14001,
guaranteeing the reliability
of sustainability data.
Fabio M. Palmieri:
Monitoring of company
practices for health
and safety at work,
ensuring compliance with
organisational welfare
standards.
Nadia Raschetti: Review
of company processes to
ensure transparency and
inclusiveness in personnel
policies, promoting
stakeholder involvement.
Edda Delon:
Experience in promoting
social initiatives and
supporting social
governance by monitoring
the impact of company
policies on internal and
external stakeholders.
Francesco Maria
Scornajenchi:
Excellence in regulatory
compliance control,
ensuring that financial and
non-financial reporting
meets ESG requirements.
Franco Vergani:
Supervising the integration
of ESG risks into the
company strategy, with
a focus on transparent
governance.
Giada D'Onofrio: Promoting
governance oriented
towards corporate
responsibility, contributing
to investor confidence and
transparency of operations.

Introduction of an ESG Manager in the company by 2025

Among the objectives that the company has set itself for 2025 is that of introducing a dedicated figure into the company organisation to guide the working group and deal specifically with sustainability issues.

This person will be assigned the task of coordinating, monitoring and verifying the company's actions from a sustainability perspective and providing the Management with the necessary tools to guide future strategies from an ESG perspective.

The introduction of this role demonstrates the company's great sensitivity towards these issues, which are increasingly becoming part of the business strategies and policies of companies looking towards a sustainable future.

50 Sustainability Report

GOVERNANCE

Information provided to and sustainability matters addressed by the undertaking's administrative, management and supervisory bodies

ESRS 2 GOV-2 GRI 2-25 The company has adopted a platform for collecting the data necessary for the preparation of this Sustainability Report.

The dedicated information system guarantees the solidity and full traceability of the data collection and consolidation process, also in relation to the analysis of double materiality (see Focus on the next page).

The collection activity was carried out with the contribution of all company departments and was supported by a team of experts to ensure that the issues were understood.

The use of the platform allows the control body and the Board of Directors to check the status of progress of data collection in real time, to make an internal assessment of performance in the various areas of sustainability and to compare data over time.

In particular:

Addressee Frequency Function involved with
access to the platform
Board of Directors
Every 3 months

Constant access to the platform

Internal committee

Function in charge
Board of Statutory
Auditors

Every 3 months

Constant access to the platform

Internal committee

Function in charge
Independent Auditors
Alignment 2 months before report approval

Delivery of draft report 30 days before approval

Board of Directors
Parent Company
Every 4 months

Constant access to the platform

Internal committee

Function in charge

Governance: Governance Information

GOVERNANCE

Integration of sustainability-related performance in incentive schemes

ESRS 2 GOV-3 GRI 2-9

Integrating sustainability performance into incentive systems is a key element in aligning business objectives with contemporary global challenges. The link between sustainable performance and incentives can help promote behaviour and decisions in line with responsible and sustainable growth, orienting corporate leadership towards the achievement of integrated economic, social and environmental objectives.

The Group has a remuneration policy that establishes the principles and guidelines for monitoring the implementation of remuneration practices: the policy is defined in such a way as to align the interests of Management with those of the shareholders, pursuing the priority objective of creating sustainable value in the medium to long term, strictly linking compensation to individual and Group performance.

The fixed and variable components are appropriately balanced based on the strategic objectives and the risk management policy, also taking into account the software and IT services sector in which TXT Group and the group companies operate, as well as the nature of the business carried out.

Although a variable portion is therefore provided for in relation to the achievement of objectives and performance, at the moment the remuneration of the CEO and the other members of the governing body is not yet linked to the achievement of any ESG objectives, but the company intends to integrate this parameter into the incentive systems over the next 3 years.

Social: Social Information Governance: Governance Information

GOVERNANCE Statement on due diligence

ESRS 2 GOV-4 GRI 2-22

Due diligence is the process by which enterprises identify, prevent, mitigate and account for how they address the actual and potential negative impacts on the environment and on people related to their operations. Impacts include negative ones connected to the company's own operations and to the upstream and downstream value chain, including through its products or services and its commercial relationships.

The due diligence is a continuous process that responds to the company's strategy and model, its activities, commercial relationships, the operational context and that of procurement and sales, and can be the source of changes in all these aspects.

The company adopts the duty of care in the information disclosure phase and integrates it into the assessments as per the regulations and the following table.

Fundamental elements of due
diligence
Paragraphs in the sustainability declaration
Integrate due diligence into
governance, strategy and business
model
ESRS 2 GOV-2, ESRS 2 GOV-3, ESRS 2 SBM-3
Involve stakeholders in all key stages of
due diligence
ESRS 2 GOV-2, ESRS 2 SBM-2, ESRS 2 IRO-1, ESRSS 2 MDR-P, ESRS S1-2,
ESRS S2-2, ESRS S3-2, ESRS S4-2
Identify and assess negative impacts ESRS 2 IRO-1, ESRS 2 SBM-3
Take action to address negative
impacts
ESRS 2 MDR-A, ESRS E1-1, ESRS E1-3, ESRS E2-2, ESRS E3-2, ESRS E4-3,
ESRS E5-2, ESRS S1-3, ESRS S1-4, ESRS S2-3, ESRS S2-4, ESRS S3-3,
ESRS S3-4, ESRS S4-3, ESRS S4-4, ESRS G1-3
Monitor the effectiveness of actions
and communicate
ESRS 2 MDR-M, ESRS 2 MDR-T, ESRS E1-4/9, ESRS E2-3/6, ESRS E3-3/5,
ESRS E4-4/6, ESRS E5-3/6, ESRS S1-5/17, ESRS S2-5, ESRS S3-5,
ESRS S4-5, ESRS G1-4/6

Governance: Governance Information

GOVERNANCE Risk management and internal controls over sustainability reporting

ESRS 2 GOV-5 GRI 2-5, GRI 201-2 To ensure the effectiveness of internal controls on sustainability reporting, risk management and the reliability of the information disclosed, the company has applied the following methodology, guaranteed by the use of the platform:

The platform is accessible to the internal functions in charge of verification and to the auditors of the sustainability report.

The company for the limited review of the sustainability report is Crowe Bompani S.p.A..

The company has an internal control system: in particular, it has an Internal Audit Function and also has accounting and financial controls, regulatory compliance management systems, operational control systems and IT (Information Technology) control systems.

The Risks and Internal Controls Committee supports the Board of Directors in relation to the internal control system and the approval of the year-end financial statements and half-yearly reports, as it monitors the company's activities in general, and also has an advisory and propositional role.

In particular, according to the Code of Conduct for Listed Companies, the Internal Risks and Controls Committee has been assigned the following tasks:

a) assist the Board of Directors in identifying the guidelines of the internal control and risk management system and verify its adequacy and effectiveness from time to time, in order to ensure that the main business risks are adequately identified and managed;

b) assess the correct application of accounting standards and their consistency for the purposes of preparing the consolidated financial statements, together with the

Governance: Governance Information

manager responsible for preparing the company's financial reports, after consulting the independent auditors and the board of statutory auditors;

c) Expressing an opinion on specific issues regarding the identification of the main business risks;

d) Examining the periodic reports on the evaluation of the internal control and risk management system and the specific internal audit reports;

e) Monitoring the autonomy, adequacy, effectiveness and efficiency of the internal audit function;

f) requesting that the internal audit function - if necessary - carry out inspections on specific operational areas, promptly informing the Chairman of the Board of Statutory Auditors;

g) report to the Board of Directors, at least every six months, when the year-end financial statements, the annual financial statements and the half-yearly report are approved, on the adequacy of the internal control and risk management system;

h) assess the position and ensure the effective independence of the Director in charge of the Internal Control and Risk Management System, on the basis of the provisions of Legislative Decree no. 231/2001 on the administrative liability of companies;

i) evaluate, with the assistance of the head of the administrative departments and the head of internal audit, the proposals made by the Independent Auditors to be awarded the auditing assignment, advising the Board on the question to be submitted by the latter to the Shareholders' Meeting;

j) supporting the assessments and decisions of the Board of Directors with regard to the management of risks arising from prejudicial facts of which the Board itself has become aware, with an adequate information gathering activity.

The Risks and Internal Controls Committee must carry out its duties in a completely autonomous and independent manner, both from the CEO (as regards issues relating to company integrity) and from the Independent Auditing Firm (as regards the evaluation of the results mentioned in the report and in the letter of recommendations).

TXT Group

Transparency and accessibility of information: The data collection process in a dedicated area on the Finservice ESG platform

The ESG platform is designed to record data accurately and to guarantee the quality of the information, in accordance with the reporting criteria required by the CSRD (Corporate Sustainability Reporting Directive).

The process is based on the company filling in an ESG questionnaire with the support of an ESG Specialist: the questionnaire is divided into two parts, one general and one specific to the company's sector.

The collection of data is accompanied by in-depth analyses and interviews, as well as the creation of a dedicated repository, which collects documentation relating to the various topics (policies, certifications, scores, marketing materials, etc.).

The analysis of double materiality is also conducted using a special tool available on the platform, structured to provide a complete view of the relevance of ESG issues, in terms of impacts, risks and opportunities.

The platform provides an ESG score and performance indicators to guide the company in defining sustainability priorities and objectives to be achieved.

Environment: Environmental Information Social: Social Information Governance: Governance Information

STRATEGY Interests and views of stakeholders

ESRS 2 SBM-2 GRI 2-29

Stakeholders are those who can influence or be influenced by the company.The company's commitment to its stakeholders is fundamental for the due diligence process and for evaluating material issues. This involvement allows the identification and evaluation of actual and potential negative impacts that are then included in the sustainability report.

The following table shows the company's stakeholders, the communication tools and channels that the company uses to communicate, starting from the report, the activities considered relevant that it carries out imMediumtely and during the medium/long-term ESG process.

In addition to the stakeholders shown below, there is also 'Nature', which can be considered a silent stakeholder. In this case, the assessment of the company's relevance is based on ecological data and data relating to species conservation.

READ MORE

The company has policies and/or practices regarding governance and, more specifically, regarding the regular consultation of stakeholders.

In the same Code of Ethics, the company identifies its internal and external stakeholders and involves them and shares with them strategic choices and those connected to sustainability issues: the same agenda of those responsible for the financial area includes periodic meetings with banks and investors. Furthermore, as it is listed, it has an obligation of transparency of information towards its shareholders and the Board of Directors.

Governance: Governance Information

STRATEGY

Stakeholders selected by the Company

Stakeholder Functions
involved
Expectations Activities Engagement
Tools
Answers
Members
and Investors
Administration
Finance
Investor Relations
Profitability
Value growth
Transparency
Financial reporting
Meetings
Periodic meetings
Budgets
Press Releases
Roadshows
Sharing of
information
Listening to needs
Setting performance
goals
Employees,
collaborators
and unions
HR
Organization
Industrial Relations
Occupational well
being
Professional
development
Protection of
rights
Training
Corporate welfare
Confrontation with
representations
Intranet
Regular meetings
Climate surveys
Improving working
conditions
Investment in skills
development
Openness to
dialogue
Suppliers
and Business
Partners
Purchasing
Logistics
Quality
Long-term
relationships
Fair contractual
conditions
Support in
development
Evaluation and
selection of suppliers
Capacity building
programs
Collaboration on
innovative projects
Operational
meetings and
briefings
Supplier portal
Audits and site
visits
Development
of strategic
partnerships
Sharing of goals and
best practices
Support for
continuous
improvement
Customers Marketing
Sales
Customer Service
Quality products/
services
Satisfactory
purchasing
experience
Attention to needs
and feedback
Customer satisfaction
surveys
Loyalty programs
Communication and
service channels
Surveys
Focus groups
Customer portal
Social Medium
Continuous
improvement of
products/services
Personalization of
the experience
Timely handling of
complaints
Community
and Territory
External Relations
Social Responsi
bility
Environment
Positive impact on
the community
Social
responsibility
initiatives
Local development
projects
Volunteer activities
Sponsorships and
donations
Events and public
meetings
Local Medium
communication
Website and social
Medium
Active involvement in
the community
Support for social
and environmental
initiatives
Enhancement of the
local area
Banking and
finance
Administration
Investor Relations
Financial
soundness
Ability to repay
Transparency
Financial reporting
Regular meetings
Funding negotiations
Budgets
Company
presentations
Company visits
Sharing of financial
information
Demonstration of
ability to generate
cash flow
Building
relationships of trust
Bodies and
Institutions
Legal Affairs
Institutional Rela
tions
Compliance
Compliance with
regulations
Collaboration on
projects
Contribution to
development
Participation in
comparison tables
Membership in
industry initiatives
Compliance with
regulations
Official
communications
Meetings and
hearings
Participation in
calls for proposals
and programs
Compliance with
laws and regulations
Contribution to the
development of
sector policies
Collaboration on
issues of common
interest

Environment: Environmental Information Social: Social Information Governance: Governance Information

STRATEGY Material impacts, risks and opportunities and their interaction with strategy and business model

ESRS 2 SBM-3

The assessment of double materiality, based on ESRS, represents the starting point for sustainability reporting in application of CSRD criteria.

The company was asked to consider the impact of its activities from an insideout perspective, i.e. with regard to the negative or positive, actual or potential impacts on people or the environment in the short, medium or long term. Impacts include those connected to the company's own operations and to the upstream and downstream value chain, including through its products and services and its business relationships. Business relationships include those in the company's value chain, upstream and downstream, and are not limited to direct contractual relationships.

The assessment of financial relevance (outside-in perspective) carried out by the company was based on the principle that a sustainability issue is relevant if it involves or can reasonably be expected to involve significant financial effects on the company, or generates risks or opportunities that have or could have an influence on the company's development, its financial position, economic result, on cash flows, on access to financing or on the cost of capital in the short, medium or long term and, furthermore, if its omission, misstatement or concealment could influence the decisions that the main users of the financial reports make, based on the company's sustainability statement.

Environment: Environmental Information Social: Social Information Governance: Governance Information

Double relevance principle

Evaluate the significant impacts of the company, negative or positive, actual or potential, on people or the environment in the short, medium or long term - including those connected to the upstream and downstream value chain.

INSIDE-OUT OUTSIDE-IN

Impact relevance Financial relevance

Assess whether the terms of sustainability generate risks and opportunities that have - or can reasonably be expected to have - a significant influence on the development of the company, on its economic and financial situation, on its cash flows, on its access to financing or on the cost of capital in the short, medium or long term.

Time horizon: Short, medium and long term

Adequate qualitative and quantitative thresholds, in line with regulations

Involvement of stakeholders inside and outside the company

The Group considers and analyses the various risks to which it is subject, taking into consideration:

  • IT risks;
  • market risks
  • financial risks;
  • liquidity risks;
  • risks related to physical and transition climate change;
  • social risks;
  • ethical risks.

The company is able to manage the risks considered and has implemented an Enterprise Risk Management system.

Governance: Governance Information

Outcome of the analysis assessing impacts, risks, and opportunities, as well as relevant sustainability issues

The outcome of the analysis of impacts, risks and opportunities carried out by the company in relation to sustainability issues and sub-topics is presented below, through a double materiality assessment and the assignment of relevance (see disclosure requirement IRO-1).

Impacts, risks and opportunities in the environmental sector

Positive and negative impacts(INSIDE OUT)
Topic Sub-topic IRO Description Positive/
Negative
Impact
Proposed
typology
(real/
potential)
Relevance
ESRS E1
- Climate
change
Climate change
adaptation
Positive impacts related to adaptation
to climate change can be generated by
contributing to raising society's awareness
of climate change through dissemination and
awareness-raising activities for citizens and
businesses.
Positive
impact
Potential
Energy Positive impacts can be generated in relation
to energy consumption and the energy
mix through the purchase of energy from
renewable sources, which contributes to the
demand for green energy. This support for the
production of clean energy encourages the
development of sustainable infrastructures
and promotes innovation in the energy sector.
Positive
impact
Potential

Negative - Risk Positive - Opportunity Negative - Negative impact Positive - Positive impact Relevance: 1 Minimum 2 Low 3 Medium 4 High 5 Absolute

Social: Social Information Governance: Governance Information

Risks and opportunities (OUTSIDE IN)
Topic Sub-topic IRO Description Risk/
Opportunity
Proposed
typology
(real/
potential)
Relevance
ESRS E1
-Climate
change
Climate change
mitigation
The attention in the market to the issues
of reducing GHG emissions could generate
opportunities deriving from the offer
of services focused on mitigation and
support for mitigation projects, meeting the
interest and attention of business and retail
customers.
Opportunity Potential
Climate change
mitigation
A company can incur reputational risks if it
does not contribute adequately to reducing
emissions, lacks a long-term strategy
for energy transition, is not transparent
in its communications or practices
greenwashing. This behaviour can attract
criticism from the market, NGOs and the
Medium, increasing the costs to restore the
damaged reputation.
Risk Potential
Climate change
adaptation
An operational risk can be generated due
to interruptions or reductions in operations,
internal malfunctions, damage to company
assets and/or interruption of services and
the supply chain following extreme and
progressive climatic events, increasing
the business continuity risk for sites and
agencies.
Risk Potential
Energy A financial opportunity can be generated
by adopting low energy impact business
practices, such as self-production of
energy using photovoltaic panels, allowing
a significant reduction in operating
costs thanks to the reduction in energy
consumption.
Opportunity Potential

Negative - Risk Positive - Opportunity Negative - Negative impact Positive - Positive impact Relevance: 1 Minimum 2 Low 3 Medium 4 High 5 Absolute

Governance: Governance Information

Impacts, risks and opportunities in the social sector

Positive and negative impacts (INSIDE OUT)
Topic Sub-topic IRO Description Positive/
Negative
Impact
Proposed
typology
(real/
potential)
Relevance
ESRS S1 - Own
Workforce
Working
conditions
Negative impacts on working conditions can
result from the absence of practices and
processes that promote a work-life balance.
This includes poor flexibility in working hours,
limitations on childcare and restrictions on the
use of leave, negatively affecting the well
being of workers.
Negative
impact
Potential
Working
conditions
Negative impacts on working conditions
can result from the absence of adequate
health and safety practices and processes.
This includes an increased risk of workplace
accidents due to insufficient preventive
measures, lack of safety training, and poor
attention to organisational well-being, which
can lead to stress and psychological distress
among workers.
Negative
impact
Potential
Working
conditions
Positive impacts on working conditions can be
generated through policies and processes that
promote:
- Secure employment: Employment stability
through quality labour contracts.
- Social dialogue and freedom of association:
Worker representation, communication
channels and freedom of association.
- Collective bargaining: Working conditions
regulated by collective agreements, with
social protection for employees.
Positive
impact
Potential
Working
conditions
Positive impacts on working conditions can
result from policies that promote a balance
between professional and private life. This
includes initiatives such as corporate welfare,
flexible working hours, smart-working,
access to childcare and the use of leave,
which increase productivity, motivation and
employee loyalty.
Positive
impact
Potential
Other labour
related rights
(privacy only)
Positive impacts on working conditions can be
generated through policies and actions that
focus on:
- Health and safety: accident prevention,
effective accident management and
accessible health and safety training.
- Confidentiality: protection of personnel data
through policies and agreements to prevent
the misuse of confidential information.
- The company can also set objectives to
effectively manage these positive impacts on
the workforce.
Positive
impact
Potential

Negative - Risk Positive - Opportunity Negative - Negative impact Positive - Positive impact

Social: Social Information

Positive and negative impacts (INSIDE OUT)
Topic Sub-topic IRO Description Positive/
Negative
Impact
Proposed
typology
(real/
potential)
Relevance
ESRS S1 - Own
Workforce
Equal
treatment and
opportunities
for all
Positive impacts on equal treatment and equal
opportunity can be generated through:
- Fair and inclusive work environment: Actions
to remove disparities and create a safe
environment.
- Fair remuneration policies: Pay audits
to ensure gender equality and female
empowerment programmes.
- Talent management: Training programmes to
enhance employees' potential.
- Reporting channels: Implementation of
internal channels to report discrimination and
harassment.
- Equal Opportunity for workers with
disabilities: Inclusion and awareness initiatives
to ensure equal opportunity.
Positive
impact
Potential
ESRS S4 -
Consumers
and end-users
Impacts related
to information
for consumers
and/or end
users (Privacy
and Access
to quality
information)
A negative impact can be generated in relation
to information for consumers and/or end
users, for example, through the loss, improper
dissemination, improper use and inadequate
protection of customer data.
Negative
impact
Potential

Social: Social Information

Risks and opportunities (OUTSIDE IN)
Topic Sub-topic IRO Description Risk/
Opportunity
Proposed
typology
(real/
potential)
Relevance
(1-5)
ESRS
S1 - Own
Workforce
Other labour
related rights
(privacy only)
Reputational impacts related to working
conditions can result from:
- Negative company climate: Strained union
relations, strikes and work stoppages that
negatively affect productivity.
- Difficulty attracting and retaining
talent: Inability to attract and retain key
professionals.
- Breaches of confidentiality: Compromise
of data and violation of employee privacy,
for example through the improper use of
health data
Risk Potential
Equal
treatment and
opportunities
for all
A financial Opportunity can be generated
as a result of actions related to Equal
treatment and opportunities for all, for
example, through:
- improvement in employee performance
/ increased productivity (e.g. due to
gender diversity on the board, due to the
development of specific skills)
- decrease in personnel selection costs as
a result of increased talent retention and
employee loyalty
Opportunity Potential
ESRS S4 -
Consumers
and end
users
Impacts related
to information
for consumers
and/or end
users
Reputational risk can arise if a company
limits the freedom of expression of its
customers, violating their rights. This can
compromise customer trust, reduce loyalty,
damage the brand's reputation and lead to
negative economic consequences, such as
decreased sales and loss of market share.
Risk Potential
Valorisation
and responsible
use of data
An operational risk may be generated due
to loss of confidentiality compromise by
cyber attack or data breach
Risk Potential
Valorisation
and responsible
use of data
A reputational risk may be generated linked
to confidentiality compromise by cyber
attack or data breach
Risk Potential

Governance: Governance Information

Impacts, risks and opportunities in the governance sector

Risks and opportunities (OUTSIDE IN)
Topic Sub-topic IRO Description Risk/
Opportunity
Proposed
typology
(real/
potential)
Relevance
(1-5)
ESRS G1 -
Business
Conduct
Business
culture and
supplier
relationship
management,
including
payment
practices
A financial opportunity can derive from the
company culture and from the management
of relationships with suppliers through:
- Regulatory compliance and integrity:
Alignment with ethical standards that
improves the market position.
- Cost reduction: Building partnership
relationships based on fairness and
transparency, improving the quality of
supplies.
- Increased stakeholder confidence:
Developing and promoting a corporate
culture with high ethical standards,
effectively communicated to all employees.
Opportunity Potential
Business
culture and
supplier
relationship
management,
including
payment
practices
An operational risk related to the corporate
culture can be generated, for example,
through an increase in costs (including
legal costs to deal with sanctions/fines) due
to difficulties in adapting to legislative and
regulatory developments, with particular
reference to emerging issues such as
climate change, the risks of biodiversity and
nature-related loss, artificial intelligence,
and greenwashing events.
Risk Potential
Business
culture and
supplier
relationship
management,
including
payment
practices
Reputational risk can arise from corporate
culture and from the management of
relationships with suppliers through:
- Unethical behaviour by suppliers:
relationships that violate the rights of the
workforce or adopt unethical practices.
- Unethical behaviour: greenwashing or
other actions that damage the brand's
reputation.
- Inadequate corporate culture: lack of
corporate values in employee behaviour
or business practices, damaging the
company's image.
Risk Potential

Governance: Governance Information

The relevant issues and their interactions with the company's strategy and business model

Taking into account internal assessments of the context and discussions with experts, the organisation completed the materiality analysis on ESG issues, defining the list of material topics that will form the basis of the 2024 sustainability reporting process. The following table highlights the material and financial impacts of the relevant issues, explaining where, in the business model, in operations and in the upstream and downstream value chain, the impacts, risks and opportunities are concentrated and how the company deals with them.

Sustainability
issues
Material impact
(inside out)
Financial impact
(oustide in)
ESRS E1 -
Climate change
The Group addresses the issue of emissions
and the energy mix by trying to reduce pollution
and environmental impact. Operational
practices have been implemented to improve
operational resilience and reduce energy
consumption, generating positive impacts in
both mitigation and climate change adaptation,
for example through the use of teleconferencing
technologies and fuel consumption monitoring.
The Group has taken action to reduce
emissions, contributing to ESG objectives and
generating economic opportunities through
reduced operating costs and improved
corporate reputation. However, there is a risk
that sustainability initiatives may be perceived
as superficial (greenwashing). Therefore, the
Group is committed to promoting a culture of
environmental risk in order to adopt responsible
behaviour and safeguard the environment.
ESRS E2 -
Pollution
ESRS E3 -
Water and
marine
resources
E4 -
Biodiversity and
ecosystems
ESRS E5 -
Resource use
and Circular
economy
(Long period)
The areas of circular economy and resource
management could grow in the long term,
especially in terms of resource inflows. The
Group is optimising its use of resources,
reducing non-recyclable products and promoting
sustainable materials, adopting strategies to
reduce, recycle and reuse waste.
Ineffective waste management and the use of
unsustainable materials can lead to sanctions
and reputational damage. On the contrary,
adopting circular economy practices, such as
reusing components and monitoring energy
efficiency, reduces operating costs, improves
resource efficiency and strengthens the brand's
positioning in sustainability.

relevant issues over the long term

non-relevant issues, not covered in the report - for an indication of the reasons for non-relevance, please refer to ESRS 2 IRO-2

Environment: Environmental Information Social: Social Information Governance: Governance Information

Sustainability
issues
Material impact
(inside out)
Financial impact
(oustide in)
ESRS S1 - Own
Workforce
The Group considers working conditions,
equal treatment and workers' rights to be
fundamental, promoting diversity and inclusion
through corporate welfare initiatives, such as
smartworking, which favours work-life balance
and attracts new talent. In addition, the Group
applies rigorous human rights controls in
accordance with international regulations and
EU guidelines, integrating these measures into
its affiliates' contracts to ensure a safe and
inclusive work environment.
Risks related to workforce management include
union disputes and poor work-life balance, which
can reduce productivity and increase operating
costs, compromising service quality and
causing skills losses. Inadequate management
of confidentiality and inclusion can damage the
company's reputation.
Opportunities include increasing productivity
and reducing costs through inclusion and
training policies. Valuing human capital and
adopting inclusive leadership can strengthen
brand reputation, attract talent and support
sustainable growth.
ESRS S2 -
Workers in the
value chain
ESRS S3
Affected
Communities
(Long period)
The risks associated with legal disputes and
local opposition can increase community
concerns and operating costs, compromising
project management and slowing expansion.
Opportunities arise from community involvement
through partnerships with local actors and
institutions, which strengthen the Group's
reputation, promote more sustainable solutions
and improve brand positioning, facilitating
access to funding for new projects.
ESRS S4
Consumers and
end-users
Consumer-related risks include loss of trust and
reputational damage due to privacy breaches or
non-compliance with regulations, with possible
increases in legal costs. However, the Group
addresses these risks with data security policies
and continuous training. Demonstrating the
adoption of sustainable procedures can lead
to greater funding opportunities for innovative
projects, improving the Group's position and
facilitating access to financial resources
dedicated to sustainability.
ESRS G1 -
Business
Conduct
The promotion of a responsible and transparent
corporate culture is fundamental to minimise
negative impacts and generate positive ones.
The Group adopts clear policies to protect
legality and monitors governance practices,
integrating ESG criteria into relationships with
suppliers and business partners.
Risks related to corporate governance include
difficulties in regulatory compliance, legal and
reputational risks due to unethical behaviour and
safety incidents. Financial opportunities arise
from promoting a culture based on integrity and
transparency, improving regulatory compliance,
market position and relationships with suppliers,
resulting in a reduction in operating costs.

relevant issues over the long term

non-relevant issues, not covered in the report - for an indication of the reasons for non-relevance, please refer to ESRS 2 IRO-2

Social: Social Information Governance: Governance Information

STRATEGY

Summary of the material issues relevant to the company

CROSS-CUTTING STANDARDS

ESRS 1 General requirements

ESRS 2 General Disclosure

Topical standards
ENVIRONMENT SOCIAL GOVERNANCE
ESRS E1
Climate change
ESRS S1
Own Workforce
ESRS G1
Business Conduct
ESRS E2
Pollution
ESRS S2
Workers in the value chain
ESRS E3
Water and marine resources
ESRS S3
Affected communities
ESRS E4
Biodiversity and ecosystems
ESRS S4
Consumers and end-users
ESRS E5
Resource use and Circular
economy
not relevant, not covered in the report relevant and strategic issues, in-depth relevant topics covered in the
report

LEGEND:

Social Issues

Environment: Environmental Information Social: Social Information Governance: Governance Information

STRATEGY The double materiality map

The double materiality map offers a further graphic representation of the thresholds of relevance of the impacts generated and suffered by the organisation, resulting from the relevance analysis approved by the highest governing body of the company. The positioning of the issues on the axes is functional to the definition of the priorities of the strategy and the business model, as well as to the measurement over time of the objectives achieved.

In light of the analysis carried out, the company has highlighted a series of activities that impact on the business model and which are illustrated below in the ESRS 2 MDR-A.

At the beginning of each ESG pillar, the double materiality maps for each area will be presented, differentiated by short and medium-long term.

Furthermore, with a view to risk management, the Group has obtained a series of certifications that attest to its compliance with regulatory standards on environmental, social and governance procedures. The following table shows the certifications held by TXT Group, with an indication of the companies that have them.

Environment: Environmental Information Social: Social Information Governance: Governance Information

Certifications obtained Certified company
ISO 9001 - Quality Management
System
Consorzio TXT - DM - Ennova - HSPI - PGMD - SPS - TXT Assioma - TXT
e-solutions - TXT e-Tech - TXT Group - TXT Novigo - TXT Quence - TXT Risk
Solutions - Working Capital Solutions
EN 9100 Standard - Recognition of the
International Aerospace Quality Group
(IAQG).
PACE - TXT e-Tech
ISO 18295-1 Contact Centre Quality
Certification
Ennova
ISO 27001 Standard - Information
Security Management System
Ennova - HSPI - PACE - SPS - TXT e-Solutions - TXT Group - TXT Novigo -
TXT Quence, TXT e-Tech
ISO 45001 Standard - Occupational
Health and Safety Management System
Consorzio TXT - HSPI - SPS
Standard ISO 14001 - Environmental
management system
Consorzio TXT - HSPI - SPS - Ennova
Standard ISO 37001 - Management
system for preventing and countering
corruption
Consorzio TXT - HSPI - SPS - Ennova
ISO 22301 - Business Continuity
Management
Ennova
Standard SA8000 - Working conditions
within the organisation
HSPI - SPS - Ennova
Standard UNIPdR 125 - Gender equality
management system
Consorzio TXT - HSPI - PGMD - SPS - TXT e-Solutions - TXT e-Tech - TXT
Group - TXT Quence - Ennova
ISO 30415 - Diversity and inclusion
(D&I)
HSPI

Furthermore, the Group companies have implemented redundancy and failover solutions to guarantee the reliability and continuous availability of IT services, in particular with an additional disaster recovery site.

In order to reduce the risk of technological interruptions, organisations continuously and proactively monitor their infrastructures and have implemented automatic backup and recovery systems, making some infrastructural improvements in recent years: these include updating data centres, hardware refresh activities, as well as cloud services instead of infrastructure.

Social: Social Information Governance: Governance Information

IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Description of the processes to identify and assess material impacts, risks and opportunities

ESRS 2 IRO 1 GRI 2-22, GRI 2-25, GRI 3-1

The matrix reflects the company's point of view on the materiality that has been considered both in terms of material impacts, therefore regarding the relevant impacts of the company, negative or positive, actual or potential, on people or the environment in the short, medium or long term, and in terms of financial impacts, i.e. whether the information is material to the primary users of general purpose financial reports in making decisions about providing resources to the entity.

The analysis was developed with the involvement of the Board and the relevant issues included in this report determine the priorities of the sustainability strategy and are explored in this Report.

The analysis is implemented through the consultation of external and internal sources:

IInternal:

  • Annual reports;
  • Risk matrix;
  • Policies;
  • Employee surveys;
  • Customer data.

External:

  • Sustainability Business Model Canvas;
  • Sustainability Accounting Standards Board;
  • United Nations Human Rights Tool;
  • International Labour Organization;
  • UN Sustainable Development Goals.

In carrying out the assessment of relevance, the company relied on regular dialogue with stakeholders (IG1, par. 107).

READ MORE

Governance: Governance Information

IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Disclosure requirements in ESRS covered by the undertaking's sustainability statement

ESRS 2 IRO-2 GRI 3-3 The current list of relevant topics by principle is available in the Relevance Matrix in SBM-3.

ESRS E2 Pollution – Topic not applicable

Due to the characteristics of the sector, the topic of pollution is not relevant since the Group's activity does not involve any aspects of possible pollution.

ESRS E3 Water and marine resources – Topic not relevant

The use of water resources is purely for sanitary purposes, therefore the Group does not consider the issue relevant in terms of impact. The quantity of water withdrawn by the company in the reporting year is equal to 6065 m³. The company obtains its water from third-party sources, such as third-party organisations or services, including Integrated Water Service Managers and/or wastewater treatment plants.

ESRS E4 Biodiversity and ecosystems – Topic not relevant

The company and its offices do not operate in or near protected areas or areas at risk from a biodiversity point of view, as verified. This consideration means that the issue is not relevant for the company.

ESRS S2 Workers in the value chain – Topic not relevant

Respect for human rights is a prerogative of TXT and is implemented through compliance with national rules and regulations in the countries where the Group operates. However, considering the markets served (mainly in Western countries) and the type of activity carried out (high-tech services), no specific measures are adopted to prevent human rights violations or discrimination, as the risk of such events occurring is considered remote.

Similarly, the products and services sold by TXT are mainly the result of activities carried out by internal staff, therefore the supply chain is largely represented by commodity/utility suppliers, in particular providers of connectivity and hardware/ software services. The dangers related to Workers in the value chain therefore represent remote risks, in relation to which the company has not yet recognised the need to define ad hoc policies or tools, other than extending the rules already contained in its Code of Ethics.

The company reserves the right to adopt tools and policies to address it in a more appropriate manner, also in light of new company acquisitions.

Social: Social Information Governance: Governance Information

IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Policies adopted to manage material sustainability matters

ESRS 2 MDR-P GRI 2-22, GRI 2-25 In the table below, the policies adopted by the company to deal with sustainability issues deemed relevant, with external links to resources that can be consulted. Where present, references to more than one material issue are also given as the policy addresses more than one issue. Further details of the policy, its scope and the tools provided to address the issues are given in the thematic chapter.

Policy adopted Contents Sustainability issue(s)
addressed
Link
Environmental
policy
It outlines the strategies and guidelines
for pursuing objectives and managing
risks, considering ESG aspects, i.e.
those relating to environmental, social
and governance issues.

Climate change

Pollution

Water and marine resources

Biodiversity and ecosystems

Resource use and Circular economy

Business Conduct
https://www.
txtgroup.com/
it/investors/
corporate
governance/
EDI policy Diversity, inclusion and equality policy
Own Workforce

Workers in the value chain
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Code of Ethics It establishes the values, principles
and behaviours that the company and
its representatives are committed to
respecting towards their stakeholders
and the environment.

Climate change

Pollution

Water and marine resources

Biodiversity and ecosystems

Resource use and Circular economy

Own Workforce

Workers in the value chain

Affected Communities

Consumers and end-users

Business Conduct
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Mog 231 It governs the administrative
responsibility of legal persons,
companies and associations, including
those without legal personality, in
accordance with Article 11 of Law No.
300 of 29 September 2000.

Own Workforce

Business Conduct
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Company
regulations
It defines the rules for the correct use
of work tools for those working for
companies in the Group, as well as the
principles to be applied for correct
behaviour in the workplace.

Own Workforce
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Smartworking
regulations
It defines the methods, conditions and
procedures for taking advantage of this
type of work.

Own Workforce
https://www.
txtgroup.com/
it/investors/
corporate
governance/
General
Information

Social: Social Information

Policy adopted Contents Sustainability issue(s)
addressed
Link
Quality and
gender equality
policy
The tool establishes the adoption of
a Quality Management System (QMS)
integrated with transversal processes
and with the specific contribution of
each company in the group. In the same
policy, it incorporates the integration
deriving from the application of UNI
PDR 125:2022 on gender equality.

Own Workforce

Workers in the value chain
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Whistleblowing It defines the scope and procedure
of whistleblowing, as well as the
activation of particular protected
channels for reporting violations.

Own Workforce

Workers in the value chain
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Personal data
protection and
enhancement
policy (GDPR)
It refers to the security strategies and
processes that help protect sensitive
data from corruption, compromise and
loss.

Own Workforce

Consumers and end-users
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Remuneration
policies
It establishes the principles and
guidelines adopted by the Group in
defining payment practices.

Own Workforce

Business Conduct
https://www.
txtgroup.com/
it/investors/
corporate
governance/
Corruption
prevention policy
Aims to protect the company's assets,
people and objectives. Using a broader
approach:

provides indications to identify the
different level of exposure of the
offices to the risk of corruption
and illegality and indicates the
organisational interventions aimed at
preventing the same risk;

indicates the implementation and
control rules for respecting legality
and integrity;

invites employees to adapt their
conduct and procedures;

recognises the corruption prevention
plan as an essential programmatic
act.

Business Conduct – Prevention and
detection of corruption and bribery
https://www.
txtgroup.com/
it/investors/
corporate
governance/

Governance: Governance Information

IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Actions and resources in relation to material sustainability matters

ESRS 2 MDR-A GRI 2-25 It is essential for the company to adopt strategies aimed at reducing its impact, while promoting an informed use of resources and integrating sustainability into its daily activities.

Starting from the identification of relevant sustainability issues, the company has identified a series of actions, projects and activities aimed at mitigating the effects and risks generated by its activities on ESG aspects.

CATALOGUING OF PROJECTS ACCORDING TO ESG STANDARDS INTERNATIONAL

The following table lists the Company's projects related to ESG issues and their progress in terms of monitoring. The projects are catalogued according to the ESRS (European Sustainability Reporting Standard), defined by the CSRD (Corporate Social Responsibility Directive) which allows for the identification of the materiality related to the Company's projects. The table also highlights the objectives to be achieved, the resources used and the metrics that will allow the target to be verified.

The in-depth analysis of the projects/actions, represented in the table, is referred to the individual thematic sections.

Social: Social Information

Topic Activity ESRS Targets Metrics Timeframe Activity
status
Budget
ESRS E1
Climate
change
Implemen
tation of an
energy moni
toring system
ESRS E1-1
Transition plan
for climate
change miti
gation
ESRS E1-5
Energy consu
mption and mix

-10% energy
consumption

Improve
operational
efficiency

Minimise
energy waste

Total energy
consumption

Energy
efficiency (%
savings)

Number of
corrective
interventions
based on col
lected data

Compliance
with energy
regulations
(ISO 50001)
By 2026 In progress Being
defined
ESRS E1
Climate
change
Conversion of
main offices
to renewable
energy
ESRS E1-1
Transition plan
for climate
change miti
gation
ESRS E1-5
Energy consu
mption and mix
ESRS E1-6
Gross Scopes
1, 2, 3 and
Total GHG
emissions

Reduce gre
enhouse gas
emissions

Increase the
use of sustai
nable energy
sources

Improve
corporate
reputation

% Renewable
energy used

Reduction in
CO₂ emis
sions

Cost saved
thanks to
renewable
energy

Positive fe
edback from
stakeholders
2024-2027 In progress 200K
ESRS E1
Climate
change
Disaster re
covery moved
to another
provider
ESRS E1-1
Transition plan
for climate
change miti
gation
ESRS 2 SBM-3
Material
impacts, risks
and opportu
nities and their
interaction
with strategy
and business
model

Ensure
operational
continuity

Reduce the
environmental
impact of IT
systems

Improve data
security

Recovery
time in case
of disaster
(RTO)

Compliance
with data
protection
regulations
(e.g. GDPR)

Provider
sustainability
rating
By 2025 In progress 100K

Social: Social Information

Topic Activity ESRS Targets Metrics Timeframe Activity
status
Budget
ESRS E1
Climate
change
Replacement
of firewalls
with latest
generation
models for the
whole group
ESRS E1-1
Transition plan
for climate
change miti
gation
ESRS E1-5
Energy consu
mption and mix
ESRS E1-6
Gross Scopes
1, 2, 3 and
Total GHG
emissions

Improved
energy effi
ciency

Reduced need
for cooling

Reduced car
bon footprint

Watts consu
med per Gbps
of firewall
throughput

% reduction
in overall
energy
consumption
(kWh)

BTU/h per
Gbps of
firewall
throughput

Saved cooling
capacity (kW)

Tonnes of
CO2eq saved
annually
By 2025 In progress 50K
ESRS E1
Climate
change
Investment
in R&D to
develop green
technologies in
the aerospace
and IT sectors,
with a focus
on reducing
energy consu
mption
ESRS 2 SBM-3
Material
impacts, risks
and opportu
nities and their
interaction
with strategy
and business
model
ESRS E1-1
Transition plan
for climate
change miti
gation
ESRS E1-5
Energy consu
mption and mix
ESRS E1-6
Gross Scopes
1, 2, 3 and
Total GHG
emissions

Reduce ener
gy consump
tion

Improve
operational
efficiency

Contribute to
the deve
lopment of
sustainable
technologies

Reduction in
% of energy
consumption

Number of
patents filed
for green
technologies

ROI (Return
on Invest
ment) evalua
tion for R&D
projects

% reduction
in CO₂ emis
sions
By 2026 In progress 2milioni
ESRS E5
Resource
use and
Circular
economy
Decommis
sioning of 2
physical termi
nator devices
for VPN clients
with incorpo
ration into new
firewalls
ESRS E5-2
Actions and
resources rela
ted to resource
use and circu
lar economy
ESRS E5-5
Resource
outflows

Reduction in
the number
of hardware
devices

Optimisation
of space
in the data
centre

Reduction
in electronic
waste

Number of
decommis
sioned physi
cal devices

Reduction
in occupied
rack units (U)

% of recycled
componentsi
By 2025 In progress 50K

Environment: Environmental Information Social: Social Information

Topic Activity ESRS Targets Metrics Timeframe Activity
status
Budget
ESRS E5
Resource
use and
Circular
economy
Increase in
recycled ma
terial for com
pany gadgets
and packaging
ESRS E5-2
Actions and
resources rela
ted to resource
use and circu
lar economy
ESRS E5-4
Resource
inflows

Zero waste to
landfill
Comparison of
weight expres
sed in kg and
multiples, and
declared on the
MUD (environ
mental declara
tion form) in year
1 and year 2
2024-2028 In progress 50K
ESRS S1
Own Wor
kforce
Extension of
the sanitary
pad dispenser
initiative to all
global offices
ESRS S1-1
Policies related
to own wor
kforce
ESRS S1-4
Taking action
on material im
pacts on own
workforce
ESRS S1-9 Di
versity metrics

Guarantee
equal oppor
tunities and
well-being
for female
employees

Reduce
absenteeism
related to
menstrual
problems

Create a more
inclusive work
environment

% of global
offices with
dispensers
installed

% use of
dispensers

Reduction in
female ab
senteeism

Employee
welfare sati
sfaction rate

Reduction of
'period po
verty' within
the organisa
tion
2024-2026 In progress 35K
ESRS S1
Own Wor
kforce
Creation
of spaces
dedicated to
mental and
physical well
being in the
main company
offices
ESRS S1-4
Taking action
on material im
pacts on own
workforce
ESRS S1-14
Health and
safety metrics
ESRS S1-15
Work-life ba
lance metrics

Improve the
psychophysi
cal wellbeing
of employees

Reduce stress
and prevent
burnout

Increase
productivity
and job sati
sfaction

Decrease
staff turnover

Number of
spaces cre
ated

% of em
ployees using
the spaces

Frequency
of use of the
spaces

Reduction in
absenteeism
due to illness
or stress

Improvement
in scores in
employee
welfare sur
veys

Change in
turnover rate
2025-2027 In progress Being
defined
General
Information

Social: Social Information

Topic Activity ESRS Targets Metrics Timeframe Activity
status
Budget
ESRS S3
Affected
Communi
ties
Launch of a
'STEM Mentor
ship' program
me for young
women
ESRS S3-1
Policies related
to affected
communities
ESRS S3-2
Processes for
engaging with
affected com
munities

Increase the
representa
tion of women
in STEM roles

Contribute to
reducing the
gender gap in
the technolo
gy sector

Develop a
pipeline of
female talent
for the organi
sation

Promote
female em
powerment in
local commu
nities

Number of
programme
participants

Annual hours
of mentorship

% programme
completion

% of partici
pants obtai
ning STEM
positions

Increase in %
of women in
STEM roles in
the company

Qualitative
feedback
from pro
gramme
participants
2025-27 To be started 10K
ESRS S3
Affected
Communi
ties
Increase in
the number
of corporate
charity events,
including a
charity mara
thon and a day
of collective
volunteering
ESRS S3-1
Policies related
to affected
communities
ESRS S3-2
Processes for
engaging with
affected com
munities

Promote
social com
mitment and
corporate
responsibility
towards the
community

Improve the
perception of
the company
by employees
and the com
munity

Support social
and environ
mental causes

Number of
events orga
nised

Employee
participation
in events

Fundraising
or resources
for supported
causes

Positive fe
edback from
the com
munity and
employees
2024-2027 In progress Being
defined
ESRS S3
Affected
Communi
ties
Launch of
an educatio
nal support
programme in
local schools,
focused on
innovation and
sustainability
ESRS S3-1
Policies related
to affected
communities
ESRS S3-2
Processes for
engaging with
affected com
munities

Contribute to
the educatio
nal and cultu
ral develop
ment of local
communities

Promote awa
reness of in
novation and
sustainability
among young
people

Create job
opportunities

Number of
schools invol
ved

Number of
students
reached

Programme
evaluation by
students and
teachers
2025-27 To be started 10K

Social: Social Information

Topic Activity ESRS Targets Metrics Timeframe Activity
status
Budget
ESRS S3
Affected
Communi
ties
Collaboration
with start-ups
specialising in
sustainability
to co-develop
innovative
solutions
ESRS S3-1
Policies related
to affected
communities
ESRS S3-2
Processes for
engaging with
affected com
munities

Promoting
sustainable
innovation

Creating
strategic
partnerships
to improve
environmental
impact

Supporting
the local en
trepreneurial
ecosystem

Number of
start-ups
involved

Number of
innovative
solutions
developed

Evaluation of
the success
of the part
nerships

Positive fe
edback from
start-ups and
the commu
nity
2025-27 To be started 2K
ESRS S3
Affected
Communi
ties
Organisation of
quarterly wor
kshops with
employees and
stakeholders
to discuss and
define new
sustainability
priorities
ESRS 2 SBM-2
Interests and
views of sta
keholders
ESRS S1-2
Processes for
engaging with
own workers
ESRS S3-2
Processes for
engaging with
affected com
munities

Actively invol
ve employees
and stakehol
ders in the
sustainability
process

Identify new
areas of im
provement

Improve the
corporate
culture on
sustainability

Number of
workshops
organised

Participation
of employees
and stakehol
ders

Number of
new priorities
identified

Evaluation of
the success
of the work
shops
2025-27 To be started 5K
ESRS G1
Business
Conduct
Platform for
ESG reporting
management
ESRS 1
General
requirements
ESRS 2
General
Disclosure

Improve the
transparency
and compara
bility of ESG
information

Communica
te progress
towards
Sustainability
Targets

Ensure
regulatory
compliance

Number of
ESG indica
tors monito
red

% of objecti
ves achieved

Stakeholder
evaluation of
the quality of
the report

Compliance
with ESRS
standards
Attività
annuale
In progress 100€

Governance: Governance Information

TAXONOMY REGULATION Disclosure pursuant to Article 8 of Regulation (EU) 2020/852

TAXONOMY REGULATION Introduction

READ MORE

The Taxonomy disclosure introduced with Regulation 2020/852, and made mandatory in Italy starting from January 2022 (first year of mandatory reporting of the EU Taxonomy), provides, in art. 8 that all companies subject to the CSRD must include in the management report information on how and to what extent the company's activities are associated with economic activities considered environmentally sustainable in accordance with the provisions of this Regulation.

In particular, it requires companies subject to this obligation to report their share of 'eligible' revenues, investments (Capex) and operating expenses (Opex) ('taxonomy eligible') with reference to the objectives of 'climate change mitigation' and 'climate change adaptation', whose technical screening criteria are contained in the first two delegated acts of the Commission ('Taxonomy Climate Delegate Act'), approved on 9 December by the Council of the EU and in force since 1 January 2022. The objective is to identify the 'degree of eco-sustainability' of an investment, increasing market transparency for the benefit of consumers and investors.

For further information on Taxonomy, the criteria and standards to be applied and environmental contributions, please refer to the Methodological Note in the link and the QR code on this page.

TAXONOMY REGULATION

Disclosure pursuant to Article 8 of Regulation (EU) 2020/852

Environment: Environmental Information Social: Social Information Governance: Governance Information

TAXONOMY REGULATION Eligibility and alignment analysis

With regard to the analysis of eligibility and alignment with the Taxonomy, the Group, in the process of mapping the activities falling within the scope of the Regulation, confirmed what was already defined in the course of the last sustainability report, with the identification of a correspondence with activity 8.2, among those able to contribute to the objective of Climate change mitigation.

In particular, it concerns the activity of 'Data-driven solutions for greenhouse gas emission reduction', described by the Regulation as 'Development and/or deployment of ICT solutions for data collection, transmission and storage, as well as modelling and use of data, where such activities are primarily aimed at the provision of data and analysis to reduce greenhouse gas emissions. Such ICT solutions may include, among other things, the use of decentralised technologies (i.e. distributed ledger technologies), the Internet of Things (IoT), 5G and artificial intelligence.'

For this activity, the Climate Delegated Act requires, for the purposes of alignment, compliance with a series of technical screening criteria, including the objective of reducing greenhouse gas emissions resulting from data processing, or the calculation of the aforementioned reduction using universally recognised standard methods (substantial contribution criterion). Given that the required criteria have been met, the activity is aligned for the purposes of climate change mitigation.

(For a description of the activity, please refer to the Focus on pages in the chapter dedicated to ESRS E1 - Climate change).

As for the DNSH criteria, the parameters are met, as is the respect for minimum safeguards as per company policy.

In the reporting year, the company did not incur any other expenses and/or investments related to activities considered eligible for the objective of mitigating climate change, postponing this purpose to projects in the next three-year period.

Below is an indication of the calculation methods for the items included in the summary tables, representing the KPIs required by the Taxonomy.

Social: Social Information Governance: Governance Information

TABLE 1

Turnover: indicates the figure relating to the total value of revenues from ordinary operations, as reported in the consolidated financial statements. It is equal to 304,545,000.

The total revenues deriving from the aligned activity have been calculated by calculating the total revenue, equal to 8,360,115, which includes, among others, those deriving from user licences, maintenance and subscriptions.

Substantial Contribution Criteria DNSH criteria ('Does Not Significantly Harm')
Economic Activities (1) Code (2) Absolute turnover (3) Proportion of Turnover (4) Climate Change Mitigation (5)* Climate Change Adaptation (6) Water
(7)
Pollution
(8)
Circular Economy
(a)
Biodiversity and ecosystems
(10)
Climate Change Mitigation (11) Climate Change Adaptation (12) Water
(13)
Pollution
(14)
Circular Economy
(15)
Biodiversity
(16)
Minimum Safeguards
(17)
year N (18) **
proportion
turnover,
Taxonomy
aligned
of total
(enabling
Category
activity)
(20)
(transitional
Category
activity)
(21)
Text Millions,
local CCY
96 96 96 నిర 96 ಲ್ಲೇ 96 Y/N Y/N Y/N Y/N Y/N Y/N Y/N 96 1
A. TAXONOMY-ELIGIBLE ACTIVITIES 3%
A.1. Environmentally sustainable activities (Taxonomy-aligned)
Data-driven solutions for GHG emissions reductions 8.360.115,00 3% 100% 0% 0% ಗೆರಿ 0% 0% > > > > > > 3% ш
0% 0% 0% %0 0% 0% 0% ಳಿರ
0% 0% 0% 0% 0% 0% 0% 0%
Turnover of environmentally sustainable activities
(Taxonomy-aligned) (A.1)
8.360.115,00 3% 3% %D ಳಿಯ %D ಳಿರಿ %D > > > > > > 3% 3% 0%
A. 2 Taxonomy-Eligible but not environmentally sustainable activities (not Taxonomy-aligned activities)
0% D
0% D
Turnover of Taxonomy-eligible but not environmentally
sustainable activities (not Taxonomy-aligned activities)
(A.2)
0,00 0%
Total (A.1+A.2) 8.360.115,00 3%
B. TAXONOMY-NON-ELIGIBLE ACTIVITIES
Turnover of Taxonomy-non-eligible activities 296.184.885,00 97%
Total (A+B) 304.545.000,00 100%

Environment: Environmental Information Social: Social Information Governance: Governance Information

TABLE 2 - NOT INCLUDED

CapEx: To determine the KPI it is necessary to analyse the investments related to activities aimed at mitigating and adapting to climate change, including in the calculation those related to activity 8. 2, as a result of the development and restructuring of company assets, intangible assets such as patents and software, and capitalised research and development costs, in accordance with international accounting standards IAS 16, 38 and IFRS 16, therefore only for the portion of expenditure pertaining to the year.

In the denominator, the figure is €13,631,000. However, analysing the Capex related to the aligned activity, it is extremely small, equal to €25,000 as the cost related to PCs and tablets used for development, support and monitoring of the tool. This amount does not even represent 1% of the total expenditure, therefore its representation is not considered relevant.

TABLE 3

OpEx: As regards the OpEx KPI, i.e. the operating expenses incurred for sustainable activities, the value is defined as Medium according to the application of the criteria established by the Disclosure Delegated Act, Annex I, par. 1.1.3.2. In particular, the part of the operating expenses was accounted for:

  • relating to non-capitalised R&D costs for internal and external projects, from which the cost component relating to project management activities has been eliminated, with particular reference to the costs deriving from the Project Manager, which have been eliminated from the calculation;

  • relating to 'short team leases' for contracts lasting less than 12 months and therefore exempt from recognition in the balance sheet according to IFRS 16;

  • relating to maintenance and repairs during the year on buildings and IT equipment. The costs include those relating to employees and external collaborators involved in maintenance and repair activities, as well as expenses relating to building renovations comparable to the concept of 'building refurbishment measures'.

The basis for calculation is therefore the value of research and development costs, equal to €14,879,000.

As regards aligned activities, the figure was obtained by calculating research and development costs, including personnel costs, direct costs and material costs, excluding management costs, for a value of €4,605,419.

Environment: Environmental Information Social: Social Information

Substantial Contribution Criteria DNSH criteria ('Does Not Significantly Harm')
Economic Activities (1) Code (2) Absolute OpEx (3) Proportion of OpEx (4) Climate Change Mitigation (5)* Climate Change Adaptation (6) Water
(7)
Pollution
(8)
Circular Economy
(a)
Blodiversity and ecosystems (10) Climate Change Mitigation (11) Climate Change Adaptation (12) Water
(13)
Pollution
(14)
Circular Economy
(15)
Biodiversity
(16)
Minimum Safeguards
(17)
of total OpEx,
year N (18) **
proportion
Taxonomy
aligned
(enabling
Category
activity)
(20)
(transitional
Category
activity)
(21)
Text local CCY
Millions,
శ్రీన ్రిక్ જુર ళ్ళ ర్గా ్రిక్ ్రెక్ Y/N Y/N Y/N Y/N Y/N Y/N Y/N ళ్ళన E -
AXONOMY-ELIGIBLE ACTIVITIES 31%
Environmentally sustainable activities (Taxonomy-aligned)
-driven solutions for GHG emissions reductions (OpEx 4.605.419,00 31% 100% 0% 0% 0% 0% 0% Y > Y > Y Y 31% E
0% 0% 0% 0% 0% 0% 0% 0%
0% 0% 0% 0% 0% 0% 0% 0%
x of environmentally sustainable activities
onomy-aligned) (A.1)
4.605.419,00 31% 31% 0% 0% 0% 0% 0% Y V V > Y > Y 31% 31% 0%
axonomy-Eligible but not environmentally sustainable activities (not Taxonomy-aligned activities)
0%
0%
ainable activities (not Taxonomy-aligned activities)
x of Taxonomy-eligible but not environmentally
0,00 0%
(A.1+A.2) 4.605.419.00 31%
AXONOMY-NON-ELIGIBLE ACTIVITIES
x of Taxonomy-non-eligible activities 10.273.581,00 69%

Social: Social Information Governance: Governance Information

TOPICAL ESRS

Environmental Information Relevant issues for the Company

Climate change adaptation
ESRS E1 Climate change Climate change mitigation
Energy
Pollution of air
Pollution of water
Pollution of soil
ESRS E2 Pollution Pollution of living organisms and food resources
Substances of concern
Substances of very high concern
Microplastics
Water and marine Water
ESRS E3 resources Marine resources
Direct impact drivers of biodiversity loss
ESRS E4 Biodiversity and Impacts on the state of species
ecosystems Impacts on the extent and condition of ecosystems
Impacts and dependencies on ecosystem services
Resources inflows, including resource use
ESRS E5 Resource use and
Circular economy
Resources outflows related to products and services
Waste
Irrelevant topics not
covered in the report
relevant and strategic
issues, in-depth
relevant topics
covered in the report

Social: Social Information Governance: Governance Information

TOPICAL ESRS

Environmental Information

Relevant issues for the Company in short and in long period

DOUBLE MATERIALITY MAP SHORT PERIOD

RELEVANT ISSUES

  • Climate change adaptation
  • Energy

ESRS E1 Climate change

ESRS E2 Pollution

ESRS E3 Water and marine resources

ESRS E4 Biodiversity and

ESRS E5 Resource use and

ecosystems

Circular economy

Climate change adaptation

Climate change mitigation

Energy

Pollution of air

Pollution of water

Pollution of soil

Microplastics

Marine resources

Water

Waste

Substances of concern

Substances of very high concern

Direct impact drivers of biodiversity loss

Resources inflows, including resource use

Impacts on the extent and condition of ecosystems

Impacts and dependencies on ecosystem services

Resources outflows related to products and services

Impacts on the state of species

Pollution of living organisms and food resources

  • Climate change mitigation
  • Resources inflows, including resource use
  • Waste

NOT RELEVANT ISSUES

  • Pollution
  • Water and marine resources
  • Biodiversity
  • Resources outflows

DOUBLE MATERIALITY MAP LONG PERIOD

RELEVANT ISSUES

  • Climate change adaptation
  • Energy
  • Climate change mitigation
  • Resources inflows, including resource use
  • Waste

NOT RELEVANT ISSUES

  • Pollution
  • Biodiversity
  • Acque e risorse marine
  • Resources outflows

Social: Social Information Governance: Governance Information

RELEVANT TOPIC ESRS E1 - Climate change

CLIMATE CHANGE - STRATEGY Transition plan for climate change mitigation

ESRS E1-1 GRI 2-22, GRI 2-25 Achieving zero net emissions and setting targets to reduce emissions is the 2050 goal dictated by the Paris Agreement: under the Net Zero Programme, the actions that a company takes to ensure that its strategy and business model are compatible with the transition to a sustainable economy and with the goals of limiting global warming to 1.5 °C in line with the Paris Agreement and achieving climate neutrality by 2050 are crucial.

Companies need to address the risks of climate change by initiating a transition to a sustainable business model. This implies considering both the impact of climate change on the company and the impact of the company on the climate, to embark on a decarbonisation pathway and to engage stakeholders on the commitment to the goals of the Paris Accords drawn up in 2015.

The TXT Group is working to reduce its environmental impact as much as possible, focusing on solutions that integrate the Sustainability Targets established by international standards. In this context, it has proposed structural interventions to improve energy efficiency which, already in the first year of application – we refer in particular to the Project for the implementation of the energy monitoring system – promise a 10% reduction in energy consumption and, consequently, a reduction in emissions deriving from the purchase of electricity.

At the same time, the directive for the next few years, with regard to the Group's main offices, is that they should be converted to the use of green energy sources: in this regard, the installation of photovoltaic systems capable of increasing the share of self-produced electricity is being evaluated, aiming for self-sufficiency and independence from the grid. Such an intervention reinforces the logic of reducing direct impacts in terms of energy consumption and indirect impacts in terms of CO2.

Sustainability Targets

RELEVANT TOPIC

ESRS E1 - Climate change

Environment: Environmental Information Social: Social Information Governance: Governance Information

CLIMATE CHANGE - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Policies related to climate change mitigation and adaptation

ESRS E1-2 GRI 2-22, GRI 2-25, GRI 3-1

The climate crisis highlighted the vulnerability of infrastructures and supply chains and made it essential to define strategies to prevent, mitigate or correct these negative effects, especially through public-private collaboration.

In particular, individual organisations can contribute by identifying the environmental impacts of their activities and business relationships and defining sustainable strategies to manage the climate crisis with a view to improving profitability, productivity and employment.

Environmental policy

The company has an environmental policy. In this policy, the company establishes its commitment to prevent pollution, minimise negative impact on the environment, improve the efficiency of its activities also in relation to environmental issues and comply with all applicable environmental regulations.

As a company operating in the software and IT services sector, TXT e-solutions has identified the issues of energy consumption and atmospheric emissions as significant, in the context of mitigation and climate change adaptation. The Management is committed to creating the conditions for the whole Company to adopt responsible behaviour, safeguarding the integrity of the environment in all its activities, raising awareness of environmental issues among all employees at every level. TXT e-solutions, like many others, has adopted an Organisational Model that also considers environmental issues. TXT is committed to the success of this policy and has set up a monitoring and promotion function within its organisation to ensure compliance with the environmental laws and regulations applicable in all countries where the Group operates, and requires employees to report any non-compliance for appropriate follow-up.

As part of the assessment of its impacts and risks, as discussed in ESRS 2 SBM-3, the company has conducted an assessment of the physical risks to which it may be subject and has taken out insurance against the physical risk of climate change.

Governance: Governance Information

INSURANCE COVERAGE

Insured amount per company (€)
-- -- -------------------------------- -- -- -- --
Risk type Insured
object
Start
date
Expiry date TXT E-Solutions
Cologno Monzese
ASSIOMA.NET
Torino
ASSIOMA.
NET
Bari
TXT
ASSIOPAY
NOVIGO
Palermo
Brescia
Insured maximum (€)
Flooding Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
50% of the insured amount per location
Flooding Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
50% of the insured amount per location
Weather events Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
70% of the insured amount
Weather events Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
70% of the insured amount
Earthquake Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
50% of the insured amount per location
Earthquake Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
50% of the insured amount per location
Snow overload Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
50% of the insured amount
Snow overload Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
50% of the insured amount
Structural collapse Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
30% of the insured sum with a maximum of €250,000
Structural collapse Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
30% of the insured sum with a maximum of €250,000
Piped water Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
€15,000 per claim and €100,000 per year
Piped water Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
€15,000 per claim and €100,000 per year
Acts of terrorism and sabotage Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
50% of the insured sum
Acts of terrorism and sabotage Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
50% of the insured amount
Sociopolitical events, riots, vandalism Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
70% of the insured amount
Sociopolitical events, riots, vandalism Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
70% of the insured amount
Electrical and electronic phenomena Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
€100.000
Electrical and electronic phenomena Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
€100.000
Additional indemnity, increased costs Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
€100.000
Additional indemnity, increased costs Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
€100.000
Decentralisation of organisations Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
200.000
Decentralisation of organisations Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
200.000
Employee assets Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
20.000
Employee assets Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
20.000
Demolition and clearance costs Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
€100.000
Demolition and clearance costs Contents 01/01/24 31/12/24 500.000 100.000 100.000 10.000
10.000
€100.000
Costs of searching for, repairing and
dispersing
Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000 100.000
100.000
€15,000 per claim and €30,000 per year

Environment: Environmental Information Social: Social Information Governance: Governance Information

Insured amount per company (€)

ASSIOPAY
Palermo
TXT
NOVIGO
Brescia
Insured maximum (€) Deductible (€)
100.000 100.000 50% of the insured amount per location 10% of the damage with a minimum of €10,000
10.000 10.000 50% of the insured amount per location 10% of the damage with a minimum of €10,000
100.000 100.000 70% of the insured amount 10% minimum €3,500
10.000 10.000 70% of the insured amount 2,000
100.000 100.000 50% of the insured amount per location 10% of the damage with a minimum of €15,000
10.000 10.000 50% of the insured amount per location Uncovered 10% of the damage with a minimum of
€15,000
100.000 100.000 50% of the insured amount 10% minimum €5,000
10.000 10.000 50% of the insured amount 10% minimum €5,000
100.000 100.000 30% of the insured sum with a maximum of €250,000 Uncovered 10% of the damage with a minimum of
€10,000
10.000 10.000 30% of the insured sum with a maximum of €250,000 Uncovered 10% of the damage with a minimum of
€10,000
100.000 100.000 €15,000 per claim and €100,000 per year Frontal
10.000 10.000 €15,000 per claim and €100,000 per year Frontal
100.000 100.000 50% of the insured sum 10% of the damage uncovered, minimum of €3,500
10.000 10.000 50% of the insured amount 10% of the damage uncovered, minimum of €3,500
100.000 100.000 70% of the insured amount 10% of the damage uncovered, minimum of €3,500
10.000 10.000 70% of the insured amount 10% of the damage uncovered, minimum of €3,500
100.000 100.000 €100.000 1.000
10.000 10.000 €100.000 1.000
100.000 100.000 €100.000
10.000 10.000 €100.000
100.000 100.000 200.000 frontal
10.000 10.000 200.000 frontal
100.000 100.000 20.000 frontal
10.000 10.000 20.000 frontal
100.000 100.000 €100.000 frontal
10.000 10.000 €100.000 front
100.000 100.000 €15,000 per claim and €30,000 per year 1,500

Environment: Environmental Information Social: Social Information Governance: Governance Information

Insured amount per company (€)

Risk type Insured
object
Start
date
Expiry date TXT E-Solutions
Cologno Monzese
ASSIOMA.NET
Torino
ASSIOMA.
ASSIOPAY
NET
Palermo
Bari
Costs of searching for, repairing and
dispersing
Contents 01/01/24 31/12/24 500.000 100.000 100.000
Expert fees Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Expert fees Contents 01/01/24 31/12/24 500.000 100.000 100.000
Consultant fees Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Consultant fees Contents 01/01/24 31/12/24 500.000 100.000 100.000
Frost Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Frost Contents 01/01/24 31/12/24 500.000 100.000 100.000
Hail Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Hail Contents 01/01/24 31/12/24 500.000 100.000 100.000
Advance on indemnity Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Advance on indemnity Contents 01/01/24 31/12/24 500.000 100.000 100.000
Waiver of recourse Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Waiver of recourse Contents 01/01/24 31/12/24 500.000 100.000 100.000
Slabs and crystals Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Slabs and crystals Contents 01/01/24 31/12/24 500.000 100.000 100.000
Insurance covering the cost of
reconstructing archives, documents,
registers, computerised material,
designs, models, moulds and similar
items.
Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Insurance covering the cost of
reconstructing archives, documents,
registers, computerised material,
designs, models, moulds and similar
items.
Contents 01/01/24 31/12/24 500.000 100.000 100.000
Breakdowns caused by thieves and
theft of fixtures and fittings.
Buildings 01/01/24 31/12/24 6.500.000 300.000 500.000
100.000
Breakdowns caused by thieves and
theft of fixtures and fittings.
Contents 01/01/24 31/12/24 500.000 100.000 100.000
Valid for all locations Amounts insured
(€)
Rate % Taxable premium
(€)
Recourse to third parties 2.000.000 0,55 1.100.000
Extra expenses (higher costs) 100.000 2,5 250

Environment: Environmental Information Social: Social Information Governance: Governance Information

Insured amount per company (€)

ASSIOPAY
Palermo
TXT
NOVIGO
Brescia
Insured maximum (€) Deductible (€)
10.000 10.000 €15,000 per claim and €30,000 per year 1,500
100.000 100.000 50.000 front
10.000 10.000 50.000 front
100.000 100.000 50.000
10.000 10.000 50.000 Uncovered 10% of the minimum damage of €3,500
100.000 100.000 50.000 Uncovered 10% of the minimum damage of €3,500
10.000 10.000 50.000 Uncovered 10% of the minimum damage of €3,500
100.000 100.000 50.000 Uncovered 10% of the minimum damage of €3,500
10.000 10.000 50.000 front
100.000 100.000 50% of the amount of the claim if greater than €50,000
with a maximum of €500,000
front
10.000 10.000 50% of the amount of the claim if greater than €50,000
with a maximum of €500,000
front
100.000 100.000 included front
10.000 10.000 included excess €500 per claim
100.000 100.000 €3,000 for each individual slab and €10,000 per year excess €500 per claim
10.000 10.000 €3,000 for each individual slab and €10,000 per year front
100.000 100.000 50.000 front
10.000 10.000 50.000 front
100.000 100.000 10.000
10.000 10.000 10.000

Social Information

Governance: Governance Information

di Vittorio, Crotone Insured ceiling (€) Deductible (€)

10% overdraft with a minimum of €15,000

10% overdraft with a minimum of €15,000

10% overdraft with a minimum of €15,000

Insured amount for Ennova S.p.A. locations (€)

Start date Expiry date Type of Risk Insured
object
Location 1 -
SS Pontina,
Pomezia
Location 2 -
via Dolcetta,
Cagliari
Location 3 -
Via Falcone,
Gerenzano
06/08/2024 30/06/2025 Earthquakes, floodings
and inundations
Buildings 3.000.000 - -
Machinery 250.000 200.000 100.000
Goods 600.000 50.000 500.000

Social:

Nome società Start date Expiry date Type of Risk Insured object
31/05/2025 Fire Building
30/04/24 Fire Equipment and furnishings
FASTCODE Consulting S.r.l.
via Giordano Bruno,
Cesena
Fire Third party appeal
Electrical Electronic devices and
equipment
18/06/2021 17/06/2025 Vandalism or malicious acts Building
Electrical phenomena Building
Water pipes, blocked pipes, sewerage system
backflow, frost
Building
LBA CONSULTING
viale Achille Marazza,
Weather events Building
Borgomanero Electronics - electrical and electronic equipment Electronic devices and
equipment
Malicious and vandalism acts, strikes, riots,
popular uprisings, terrorism and sabotage
Electronic devices and
equipment
Weather Electronic devices and
equipment

General Information Environment:

Environmental Information

Environment: Environmental Information Social: Social Information Governance: Governance Information

Insured amount for Ennova S.p.A. locations (€)

Start date Expiry date Type of Risk Insured

and inundations

06/08/2024 30/06/2025 Earthquakes, floodings

FASTCODE Consulting S.r.l. via Giordano Bruno,

LBA CONSULTING viale Achille Marazza, Borgomanero

Cesena

Location 4 - Le
Campora,
Oricola
Location 5 - via
Vittorio Emanuele
II, Torino
Location 6 - Via G.
di Vittorio, Crotone
Insured ceiling (€) Deductible (€)
3.000.000 2.000.000 1.000.000 50.00% of the insured sum for
each batch
10% overdraft with a minimum of
€15,000
100.000 50.000 70.000 50.00% of the insured sum for
each batch
10% overdraft with a minimum of
€15,000
550.000 - 50.00% of the insured sum for
each batch
10% overdraft with a minimum of
€15,000
Insured object Insured amount € Insured ceiling (€) Deductible (€)
Building 500.000 n.a. n.d.
Equipment and furnishings 25.000 n.a. n.d.
Third party appeal 1.000.000 n.a. n.d.
Electronic devices and
equipment
12.000 n.a. n.d.
Building 20.000 80% of the sums insured above Building and/or
contents per claim and per insurance year
150
Building 20.000 €3,000 per claim and per insurance year 150
Building 20.000 not provided for 150
Building 20.000 80% of the sums insured above Building and/or
contents per claim and per insurance year
150
Electronic devices and
equipment
20.000 not provided for 150
Electronic devices and
equipment
20.000 80% of the sums insured above electrical and
electronic equipment per claim and per insurance
year
150
Electronic devices and
equipment
20.000 80% of the sums insured above electrical and
electronic equipment per claim and per insurance
year
150

PROJECT Disaster recovery moved to another provider

In 2025, the Group plans to move the disaster recovery system to a different provider from the one used for the production site. This strategy provides an alternative site to which we can quickly switch in case of problems, ensuring greater security and operational continuity.

The choice to use a different provider reduces the risk of losing critical data and offers an additional barrier against cyber attacks. This is particularly important for the Group, which deals with software and for which data is fundamental. It also helps to meet regulatory requirements regarding data security.

In the event of service interruptions, having a disaster recovery site ready allows you to reduce downtime and keep service availability high. The ability to quickly switch to an alternate site ensures that business operations can resume quickly, minimising the economic and reputational impact.

Targets:

  • Guarantee operational continuity
  • Reduce the environmental impact of IT systems
  • Improve data security

Project deadline: 2025

Budget: 100.000€

PROJECT

Replacement of firewalls with latest-generation models for the whole Group

The project to replace firewalls with latest-generation models for the TXT Group represents a significant step towards innovation and sustainability. With a budget of €50,000, and expected to be completed in 2025, the initiative aims to improve energy efficiency and reduce the need for cooling, thus helping to reduce the company's CO2 footprint.

The new firewalls will offer advanced functionality, integrating in-depth traffic inspection and intrusion prevention technologies, ensuring more effective protection against modern cyber threats. Thanks to a streamlined architecture, they not only improve security, but also operational efficiency, reducing infrastructural complexity..

Targets:

  • Improved energy efficiency
  • Reduced cooling requirements
  • Reduced CO2 footprint

Project deadline: 2025

Budget: 50.000€

Social: Social Information Governance: Governance Information

CLIMATE CHANGE - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Actions and resources in relation to climate change policies

ESRS E1-3 GRI 302-1, GRI 302-4 The issue of Climate Change is one of the most significant challenges of our time: it is essential to develop strategies aimed at reducing greenhouse gas emissions, preserving natural resources and adapting to the changes already underway.

The environmental policy adopted by the Group defines the actions that guide the company's operations. In particular, it has set itself the goal of:

  • monitoring and continuously improving its activities to help protect the environment and prevent or reduce various forms of pollution;
  • responsibly managing the consumption of energy, water and other resources used in its daily operations, with the aim of reducing consumption and promoting the use of recycled materials as much as possible in the course of its activities;
  • make every effort to use teleconferencing and videoconferencing technologies as an alternative to business travel, as a contribution to reducing the ecological footprint.

In the year preceding the reporting year, the Group carried out an energy assessment through an energy consumption diagnosis, in order to identify and quantify energy saving opportunities from a cost-benefit perspective.

In particular, the diagnosis concerned not only the offices of the parent company TXT e-Solutions S.p.A., but also Cheleo S.r.l., TXT Risk Solutions S.r.l., TXT Assioma S.r.l., AssioPay S.r.l., TXT Working Capital S.r. l., HSPI S.p.A., ReVersal Sim S.p.A., LBA Consulting S.r.l., TXT Novigo S.r.l., TXT Quence S.r.l., TXT e-tech S.r.l., Mediumnte analysis of their respective energy consumption.

On that occasion, the diagnosis focused mainly on the TXT e-Solutions headquarters, however, the Group demonstrated its willingness, based on the results of the analysis, to equip itself with monitoring structures to reduce its consumption as much as possible, with a view to increasing energy efficiency.

The company has adopted strategic actions to reduce the energy consumption of its data centres: it has invested in the virtualisation of equipment, and focused on optimising the use of space to reduce the need for physical expansion and the associated energy consumption.

At the same time, it deals with the peaks in energy demand of the data centres, mainly through ad hoc solutions, such as, for example, the use, by the monitoring system, of virtual servers to optimise unnecessary resources, for example where the use of a server is below 70%. Furthermore, the resources allocated to unused machines are reduced and these are appropriately reported and evaluated for

Energy assessment

Governance: Governance Information

possible decommissioning, after consultation with the server manager.

Actions have also been taken to deal with potential interruptions to the energy supply for the data centres, such as the provision of buffer batteries to guarantee energy continuity for approximately 15-20 minutes.

As for future interventions regarding energy, the installation of a new electric car charging station is planned, in addition to the two already installed, as well as the implementation, as already mentioned, of an energy consumption monitoring system and the conversion of the main offices to renewable energy. From a research point of view, on the other hand, the TXT Group has set itself the goal of developing innovative solutions capable of reducing energy consumption not only for its own headquarters, but also for its customers in the aerospace and IT sectors.

PROJECT Implementation of an energy monitoring system

TXT Group is considering the activation of a system to monitor electricity consumption in order to obtain a clearer and more detailed view of energy use within its facilities. This tool will allow the collection of data in real time, identifying any waste and areas for improvement, and thus providing a solid basis for implementing energy saving solutions. The measuring equipment allows for the control, with a single system, of the measurement and management of all energy sources (such as electricity, gas and water), environmental parameters related to consumption/ production (such as temperature, humidity and brightness) and process parameters (such as compressed air, level and status).

The objective is to reduce consumption by 10% by 2026.

Targets:

  • 10% reduction in energy consumption by 2026
  • Greater operational efficiency
  • Reduction in CO2 generated

Project deadline: 2026

Budget: Being defined

PROJECT Main sites converted to renewable energy

The energy audit highlighted the need to equip the TXT Group's main offices with photovoltaic systems to reduce electricity consumption, particularly during the day. In fact, consumption is high during these time slots when, in addition to processing activities, i.e. those related to the production and operation of the servers, there is a massive use of the Air Conditioning Plant, which virtually groups together all the winter and summer air conditioning machines in a single site, and the Service Centre, where the lifts and break areas are located.

In fact, therefore, the provision of Energy self-production systems, such as photovoltaic systems, would allow the production of electrical Energy to be used almost entirely for self-consumption within the facilities and, where not used, it could then be fed into the grid. The Project began in 2024 with the implementation of two company sites and will continue until 2027, with an integration of the currently identified budget.

Targets:

  • CO2 reduction
  • Implementation of sustainable energy sources
  • Strengthening of brand reputation

Project deadline: 2024-2027

Budget: 200.000€

Social: Social Information Governance: Governance Information

CLIMATE CHANGE - METRICS AND TARGETS

Energy consumption and mix

ESRS E1-5 GRI 302-1 The company's energy consumption is crucial to outline the impact in terms of efficiency of consumption and its consequences on the environment. Having a monitoring system allows identifying priority areas to optimise resources and pursue energy efficiency strategies.

The company has a strategy to modify its energy mix towards renewable sources by signing up to one or more electricity supply contracts from renewable sources.

In the following table, the consumption corresponding to the companies in the reporting scope over the course of 2024.

Sources MWh GJ
Electricity purchased from the grid 7030,368
Total electricity purchased from the grid from renewable sources 8,9916 32,36976
Total electricity purchased from the grid from non-renewable
sources
1943,88 6997,968

TXT Group

FOCUS PACE - Software to reduce CO2 emissions in air travel

PACE has developed a tool called FPO, which stands for 'Flight Optimizer Profile'. This is a piece of software designed for pilots and flight operators, able to provide crews with fully actionable advice on the most convenient way to complete their flights in the current conditions, carefully balancing operational considerations, such as the optimisation capacity of vertical and lateral flight, with passenger comfort and punctuality. The routes that are plotted by the FPO optimise fuel consumption, thus also reducing greenhouse gas emissions resulting from the combustion of diesel. The software is able to reduce annual fuel consumption by 1% on average, depending on the type of aircraft and the airline's policies.

In view of the spread of FPO in 2024, adopted by about 2000 aircraft, including those belonging to some of the leading companies in the air transport market, it is estimated that in the reporting year the fuel saving was a total of 185,827K lbs and the CO2 avoided was 687,560K lbs. 827K pounds and the CO2 avoided is equal to 687,560K pounds.

The tool raised the interest of Google who, together with American Airlines, used the software integrated with algorithms developed by Google itself to demonstrate the effectiveness of flight optimisation in the chemtrails issue.

To explore the content related to the Project, here is a link to the video and Google's post.

In terms of R&D, Pace has budgeted a total of 2 million euros to implement Energy consumption optimisation software.

FOCUS

TXT QUENCE S.r.l. and the Partnership with Alisea

Alisea is a company specialising in advanced air quality management and environmental sustainability. It supports businesses with products and services that ensure energy efficiency and air quality.

The partnership with Alisea promotes social well-being and sustainability, strengthening the positive impact on the community and the environment.

FOCUS Teratron and HSPI and sustainable locations

The Teratron headquarters in Germany is designed to be 89% self-sufficient thanks to the use of solar panels. This choice reduces the environmental impact of the structure, limits the company's dependence on the grid and promotes sustainability. This choice reflects the commitment to ecological innovation and the reduction of emissions. A concrete step towards a greener and more responsible future, while improving energy efficiency and the well-being of the occupants.

The new HSPI headquarters in Rome is also dedicated to sustainability. It has obtained BREEAM (Building Research Establishment Environmental Assessment Method) certification because it was built using an integrated approach for the design, construction, management, evaluation and certification of the different factors that influence the environmental, social and economic impact throughout the entire life cycle of the building in question.

Social: Social Information Governance: Governance Information

CLIMATE CHANGE - METRICS AND TARGETS

Gross Scopes 1, 2, 3 and Total GHG emissions

ESRS E1-6 GRI 305-1, GRI 305-2, GRI 305-3

Greenhouse gas (GHG) emissions are commonly categorised into different scopes according to the Corporate Reporting and Accounting Standard of the GHG (GreenHouse Gas) Protocol, an international standard for measuring and managing emissions.

Scope 1 emissions are generated by the organisation's direct combustion, such as the combustion of methane gas in company facilities and other internal industrial processes, and emissions from company-owned vehicles.

Scope 2 emissions are associated with the purchase and use of electrical energy, steam, heat or refrigeration from sources outside the organisation. These emissions are caused by the production chain of the energy carrier used by the company, but are not emitted directly by the company.

The scope of Scope 3 emissions calculation extends upstream and downstream of the company, involving the entire value chain. Upstream activities include waste generation, purchased goods and services, transportation, business travel and distribution. Downstream actions take into account investments and customer services, leased assets and product disposal, as well as emissions generated by its suppliers within the supply chain. With regard to the scouting and quantification of Scope 3, TXT Group has started collecting data with the aim of aligning itself within the three years required by the regulations.

TXT carries out its operational activities both in its own offices and at its customers' premises. The energy carriers used by the Group are mainly natural gas, electricity and district heating, while the consumption of diesel and petrol is due to the use of the company car fleet.

Increasingly green mobility

The aforementioned energy audit provided a series of indicators for improving energy performance which, in the case of Scope 2, also aim to reduce the production of CO2 deriving from the purchased energy.

The impact of other emissions is not considered relevant, due to the fact that the Group mainly carries out service activities.

With regard to the determining factors of Scope 1, the company vehicle fleet is represented in the table below. As can be seen, of the total number of vehicles, over 30 per cent are hybrid and electric, thus demonstrating the Group's desire to progressively limit its impact on the environment with a view to reducing emissions, by gradually replacing its vehicles with sustainable ones.

Environment: Environmental Information Social: Social Information Governance: Governance Information

Power supply Total Group vehicles
Diesel 70
Petrol 31
Hybrid / Electric 46
Full Electric 2

With reference to the emissions produced by the Group and by the companies included in the scope of reporting, the table below shows the amounts relating to Scope 1 and 2.

Scope Total Group Ton CO₂eq
Scope 1 (direct emissions) 554,92
Scope 2 (indirect emissions) 606,39
Total emissions 1161,31

CLIMATE CHANGE - METRICS AND TARGETS

GHG removals and GHG mitigation projects financed through carbon credits

ESRS E1-7 GRI 305-5 Absorbing greenhouse gases (GHG) and projects to mitigate emissions represent one of the most urgent challenges of our time, in a global context that is increasingly attentive to environmental sustainability. GHG absorption refers to the capacity of ecosystems such as forests, soil and oceans to capture and store carbon dioxide (CO2) and other harmful gases, thus helping to reduce the concentration of these pollutants in the atmosphere.

At the same time, greenhouse gas emission mitigation projects aim to reduce the amount of greenhouse gases emitted by human activities through the adoption of innovative technologies, sustainable agricultural practices and the implementation of renewable energy.

As mentioned, the Group has carried out an assessment of CO2 emissions as a starting point for improving its environmental impact and constantly monitors its performance. In this regard, it has planned strategies aimed at reducing CO2 emissions into the atmosphere, defining a target specifically related to a 10% reduction in its energy consumption by 2025, with reference to Scope 2.

Governance: Governance Information

RELEVANT TOPIC ESRS E5 - Resource use and Circular economy

RESOURCE USE AND CIRCULAR ECONOMY - IMPACT, RISK AND OPPORTUNITY MANAGEMENT Policies related to resource use and circular economy

ESRS E5-1 GRI 2-25, GRI 306-2

Circular economy means an economic system in which the value of products, materials and other resources in the economy is maintained for as long as possible, improving their efficient use in production and consumption, so as to reduce the environmental impact of their use, minimising waste and the release of hazardous substances at all stages of their life cycle, also in accordance with the waste hierarchy.

READ MORE

The objective is to maximise and maintain the value of resources, products and technical and biological materials by creating a system that allows for optimal durability, use or reuse, reconditioning, remanufacturing, recycling and nutrient cycling.

The issue of resource use and the circular economy for the TXT Group is integrated into the environmental policy shared among the companies. This is manifested through the definition of behaviours to which all employees are called upon, aimed at promoting a culture of sustainability and the correct use of resources. The policy not only indicates general principles, such as the integration of environmental considerations in the procurement processes, but also actual best practices to be adopted in daily activities.

It should be emphasised that, due to the type of activity carried out by the Group companies, the quantity of waste produced is residual and does not represent a particular critical issue. However, the topic of refurbishing and possible internal reuse of obsolete or senescent hardware materials may be of particular interest: in this sense, in fact, the reuse (the so-called 'cannibalisation') of parts of devices that no longer work, for reuse in others, thus extending their useful life, can become a source of savings in terms of tech waste.

RELEVANT TOPIC

ESRS E5 - Resource use and Circular economy

Social: Social Information Governance: Governance Information

RESOURCE USE AND CIRCULAR ECONOMY - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Actions and resources related to resource use and circular economy

ESRS E5-2 GRI 306-2

The company monitors 'resource use' and the 'circular economy':

  • resource inflows, including the circularity of inflows of relevant resources, taking into account renewable and non-renewable resources;
  • resource outflows, including information on products and materials; and
  • waste.

As already mentioned, the company's environmental policy aims to:

  • Promote the use of recycled materials as much as possible in the course of its activities;
  • Pay attention to paper consumption by reducing or eliminating printing wherever possible;
  • Pay attention to new opportunities for waste reduction, optimisation, recycling and reuse;
  • Integrate the environmental considerations in the procurement processes.

In order to pursue the targets defined by the policy, the Group has established a series of activities aimed at implementing best practices in terms of the virtuous use of resources.

PROJECT Recycled materials for company gadgets and product packaging

In order to reduce its environmental impact, TXT has adopted a responsible purchasing policy, favouring, where possible, the choice of gadgets made with sustainable or recycled materials. This initiative is part of a broader commitment to sustainability, with the aim of reducing the use of virgin resources and promoting the circular economy. One of the solutions adopted is the Perpetua pencil, an innovative product made of Zantech®, a patented material composed of 80% upgraded recycled graphite, a high-quality recycled graphite that gives the product strength and durability. In addition to this choice, TXT has introduced a range of gadgets made from recycled paper and plastic, as well as wood from certified sustainable sources. Through these actions, TXT aims to make customers and collaborators aware of the importance of more conscious and responsible choices, actively contributing to the reduction of environmental impact and the diffusion of innovative and ecological materials.

Targets:

  • Achieve zero undifferentiated material
  • Reduce waste generated
  • Implement green materials
  • Reduce impact of material disposal

Project deadline - 2024-2028

Budget: 50.000€

PROJECT

Decommissioning of two terminator devices for VPN client

PROJECT To reduce the energy consumption of data centres, the company plans to decommission two physical terminator devices for VPN clients by 2025, which will be incorporated into the new firewalls.

Targets:

  • Reduction in the number of hardware devices
  • Optimisation of space in data centres
  • Reduction in electronic waste

Project deadline: 2025

Budget: 50.000€

Social: Social Information Governance: Governance Information

RESOURCE USE AND CIRCULAR ECONOMY - METRICS AND TARGETS

Resource inflows

ESRS E5-4 GRI 301-1, GRI 301-3 The company can optimise the impact of its activities, in terms of material consumption, through the design of products and services based on the principles of the 'circular economy'.

As already mentioned, this strategic approach involves a series of choices for the company regarding:

  • the use of renewable sources and materials or those derived from recycling and/ or reuse;
  • the extension of the product life cycle, thanks to modular design;
  • the recovery and recycling of raw materials that can allow repair, regeneration and reintroduction to the market.

FOCUS TXT E-TECH and recycled material for events

Creating event merchandise using recycled materials is an important step towards sustainability and innovation. This initiative not only reduces the environmental impact, but also promotes ecological awareness among participants.

Using recycled resources to create personalised gadgets for events helps to raise awareness of the importance of recycling and reusing, integrating social and environmental responsibility values at every opportunity. A concrete gesture to support a more sustainable future, even through small objects that make a difference.

FOCUS

Social: Social Information Governance: Governance Information

RESOURCE USE AND CIRCULAR ECONOMY - METRICS AND TARGETS

Resource outflows

ESRS E5-5 GRI 306-3

With a view to achieving the international goal of 'Zero waste to landfill', which aims to reduce the amount of waste that ends up in landfill to 10% by 2035, it is necessary for the company to adopt a strategy that aims to redesign the cyclical life of waste by considering it not as waste, but, where possible, as resources to be reused.

This allows us to balance practices that necessarily involve incineration or landfill, and to eliminate or significantly reduce the amount of waste to be disposed of. To this end, it is therefore essential for the company to monitor the data relating to the waste collected and understand how it can be managed.

The type of waste for the companies of the TXT Group is mainly related to materials such as paper and cardboard, plastic packaging, electronic equipment no longer in use, toner and cartridges: due to the characteristics of the materials, the companies participating in the reporting scope recorded a quantity of waste equal to 1441.2 tonnes in the year in question. These materials are not particularly critical and are disposed of according to regulations.

Sustainability Report 121

Social: Social Information Governance: Governance Information

TOPICAL ESRS Social information Relevant issues for the Company

ESRS S1 Own Workforce Working conditions
Equal treatment and opportunities for all
Other work-related rights
ESRS S2 Workers in the value
chain
Working conditions
Equal treatment and opportunities for all
Other work-related rights
ESRS S3 Affected
Communities
Communities' economic, social and cultural rights
Communities' civil and political rights
Rights of indigenous peoples
ESRS S4 Consumers and end
users
Information-related impacts for consumers and/or end-users
Personal safety of consumers and/or end-users
Social inclusion of consumers and/or end-users

Irrelevant topics not covered in the report relevant and strategic issues, in-depth

relevant topics covered in the report

Social: Social Information Governance: Governance Information

TOPICAL ESRS

Social information Relevant issues for the Company in short and in Long period

DOUBLE MATERIALITY MAP SHORT PERIOD

RELEVANT ISSUES

• Own Workforce

ESRS S1 Own Workforce

ESRS S2 Workers in the value chain

Communities

ESRS S4 Consumers and endusers

ESRS S3 Affected

Working conditions

Other work-related rights

Other work-related rights

Working conditions

Equal treatment and opportunities for all

Equal treatment and opportunities for all

Communities' civil and political rights

Rights of indigenous peoples

Communities' economic, social and cultural rights

Personal safety of consumers and/or end-users

Social inclusion of consumers and/or end-users

Information-related impacts for consumers and/or end-users

  • Communities' economic, social and cultural rights
  • Communities' civil and political rights
  • Consumers and end-users

NOT RELEVANT ISSUES

  • Workers in the value chain
  • Rights of indigenous peoples

DOUBLE MATERIALITY MAP LONG PERIOD

RELEVANT ISSUES

  • Own Workforce
  • Communities' economic, social and cultural rights
  • Communities' civil and political rights
  • Consumers and end-users

NOT RELEVANT ISSUES

  • Workers in the value chain
  • Rights of indigenous peoples

Social: Social Information Governance: Governance Information

RELEVANT TOPIC ESRS S1 - Own Workforce

OWN WORKFORCE - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Policies related to own workforce

ESRS S1-1 GRI 403-1, GRI 403-6, GRI 404-1, GRI 404-2, GRI 408-1, GRI 409-1, GRI 412-1

The stability of its workforce, linked to internal welfare policies, is the cornerstone for ensuring high productivity performance. For this reason, in addition to defining the organisation's approach to employment and creation, it is necessary to manage all subsequent phases: personnel selection procedures, recruitment, employee retention, including related aspects such as working conditions offered and career opportunities, with a view to professional growth.

The company, in order to raise awareness among its employees, activates training programmes to provide the necessary instructions for their protection and provides the means and tools to make the working environment safe. At the same time, employees are called upon to assume specific responsibilities and must play an active role, contributing directly or through their representatives, to the implementation of the corporate security system.

The partnership between employer and employee is essential to ensure health and safety. This partnership starts with training and extends to the adoption of best practices, in accordance with national, European and industry regulations.

Human capital is the fundamental resource for the TXT Group, being crucial for the development of company services and products. Human resource management is a distinctive competence of the Group, which has dedicated particular attention to the harmonisation of HR processes and tools in recent company acquisitions.

Staffing is a fundamental strategic element for building a successful team. Therefore, the company focuses on the continuous improvement of this process, supported by advanced technologies that monitor and optimise the different phases of the work. The objective is to minimise the risk of selecting resources that are inadequate for the company's needs.

The Human Resources department is constantly engaged in training programmes, both technological and socio-cultural. In addition, increasing attention is being paid to identifying the soft skills necessary for effective teamwork and problem solving.

The market in which the TXT Group operates is characterised by a marked lack of skills, making it difficult to find qualified personnel. To address this challenge,

Human capital is vital for TXT Group

RELEVANT TOPIC

ESRS S1 - Own Workforce

Environment: Environmental Information Social: Social Information Governance: Governance Information

the company has intensified collaboration between the Human Resources and Communications departments, focusing marketing on both the company's offer and professional development. The communications department is active on social networks and the main communication channels used by potential candidates.

Another challenge for the Group is to maintain a low level of turnover in a dynamic employment market. Therefore, TXT is committed to offering prospects for personal and professional growth, enabling employees to build their careers within the organisation. This principle has guided investments in training, which in 2023 included language, technical, managerial and occupational health and safety courses, as well as soft skills. The response from employees has been extensive, and the HR department has worked to satisfy all training requests, preparing individual and team paths in collaboration with technical managers.

The TXT Group, together with the companies TXT E-Tech, TXT Quence, SPS, HSPI and TXT Novigo, has obtained gender equality certification. This recognition underlines the concrete commitment to fairness, guaranteeing equal opportunities and valuing talent without distinction of gender. This achievement reflects the Group's values and its contribution to a more inclusive and fair working environment.

The company has social policies regarding the health, hygiene and safety of employees within the scope of the company regulations that apply to all companies in the Group. The document defines the behavioural duties of employees, which must be in line with the company values defined in the Code of Ethics, namely respecting the principles of legality, fairness and honesty. It is also required to respect the duties of loyalty, fairness and confidentiality towards the company's know-how and assets.

At the same time, the Regulations define the protections and treatment that the Group reserves for its personnel, with the relative indemnities and guarantees provided, salaries and social benefits, work rhythms, Adequate wages, work-life balance, exchanges and participation on Working conditions.

There is also a firm policy in place to protect human rights.

In terms of training and skills development procedures, the document includes a procedure for surveying skills. This process is available to every company and BU in the TXT group, and allows them to take a snapshot of all the skills possessed at a specific moment in time. Using the CezanneHR (the first companies will have access at the end of 2022) web platform, a form is generated that collects the scores of the skills possessed by each employee.

The aim of this process is to:

• Have a clear picture of the skills available in the company and simplify the use of

Low level of turnover

A Company regulations for all companies

Environment: Environmental Information Social: Social Information Governance: Governance Information

Skills inventory procedure

a common skills-oriented language

  • Increase the usability of the skills available in different business contexts
  • Identify gaps both with respect to current needs and future market trends
  • Allocate people to the role/context where they can perform best
  • Structure targeted and informed investments (remuneration policies, training development, etc.).
  • Encourage people to take responsibility in terms of engagement and continuous skills development.
  • Facilitate boss-employee dialogue.

The creation of this procedure represents the starting point for building a process of performance review and definition of career path aimed at developing the skills present within each company/BU, which will be tested in some companies of the group as early as 2025.

Finally, according to the Regulations on smartworking, partly included in the company Regulations themselves, the company offers all its employees the possibility of working remotely: depending on the needs of the project or the nature of the activity carried out or to be carried out, employees can sign an individual smartworking agreement and therefore work from a location other than the company headquarters.

Governance: Governance Information

OWN WORKFORCE - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Processes for engaging with own workers and workers' representatives about impacts

ESRS S1-2 GRI 403-4 Workforce policies not only aim to ensure fairness, employee welfare and gender equality, but also improve corporate image and productivity.

From an ESG perspective, it is essential to ensure an inclusive working environment that respects the personal characteristics of employees through compliance with collective agreements and diversity and disability management.

As already mentioned, the Group has policies and practices regarding social dialogue in the context of its company regulations. In line with labour law, it is considered important and essential to safeguard the autonomy and independence of trade union representatives in the performance of their duties. In particular, union activity must not be hindered, impeded or discouraged.

In the year under review, an ordinary meeting was held with the unions and union representatives in order to share the guidelines on the subject of regulations for the use of holiday leave and to sign the calendar of company closures. No particular critical issues have been reported regarding the working conditions applied or complaints regarding recognised rights.

TXT Group has also directly or indirectly supported initiatives implemented by individual companies to share the principles of team spirit, inclusion and well-being among staff, thanks to events and new projects aimed at cementing these values.

Social: Social Information Governance: Governance Information

FOCUS Sports Event

'TXT Games Without Borders' is an annual global event that promotes teamwork, collaboration and diversity among employees of different cultures and ethnicities.

By promoting physical activity, social interaction and charitable initiatives, the event contributes to employee well-being and corporate social responsibility.

The inclusive nature of the event and the attention to gender equality are in line with TXT Group's commitment to creating a positive and sustainable work environment, with a workforce made up of 32.50% women and 67.47% men.

FOCUS PACE - Gara Berliner Wasserbetriebe 5 x 5 km TEAM relay race

The company took part in the Berliner Wasserbetriebe 5 x 5 km relay, a sporting event that involved employees in a team competition. This initiative, in addition to promoting physical well-being, strengthened the sense of belonging and collaboration among colleagues, demonstrating the importance of combining sport and teamwork. An experience that embodies the values of sharing, Energy and team spirit.

FOCUS

TXT GROUP PROJECTS Dignity - Extension Sanitary towel dispensers in office bathrooms

This initiative, launched in 2024, offers a service that meets the daily needs of female employees, reducing inconvenience and promoting a work environment that is sensitive to well-being. The Project involves the purchase of environmentally friendly sanitary pads for employees. To this end, 3,500 sanitary pads have been purchased and dispensers will be installed in the bathrooms, with 4 two-compartment columns, equipped with dispensers for tampons and classic sanitary pads, as well as an emergency station. The aim is to promote an inclusive and respectful approach, in line with the values of gender equality, by directly addressing the needs related to women's health and hygiene and contributing to fairer working conditions for all

Targets:

  • Increase in employee well-being
  • Creation of a more inclusive environment
  • Possible reduction in female absenteeism

Project deadline:: 2026

Budget: 35.000€

TXT GROUP PROJECTS More space for mental and physical well-being in main offices

Targets:

  • Improvement of the working environment
  • Stress reduction and prevention of burn-out
  • Reduction of staff turnover

Project deadline:: 2027

Budget: Being defined

PROJECT

Governance: Governance Information

OWN WORKFORCE - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Processes to reMediumte negative impacts and channels for own workers to raise concerns

ESRS S1-3 GRI 405-1, GRI 406-1 By actively listening to and involving employees, companies can not only address emerging issues, but also continuously improve their practices and policies, thus contributing to a healthier and more sustainable work environment.

The company has adopted policies relating to diversity, equity and inclusion, defining measures against violence and harassment in the workplace, employment and inclusion of persons with disabilities, equal pay and career opportunities for men and women.

EDI Policy, (Equity, Diversity, Inclusion)

Quality and Gender Equality Policy

To this end, the EDI Policy, in the field of diversity, ensures that the Board of Directors, in implementation of the provisions of art. 123-bis, paragraph 2, letter d-bis) of Legislative Decree no. 58 (the so-called 'Consolidated Law on Finance'), in its composition, pursues an objective of integration of entrepreneurial, managerial and professional profiles, including international ones, which are different from each other, and that the importance of a balanced gender representation as well as the benefits that may derive from the presence of different age groups and seniority in office are also taken into account. This is achieved, in particular, by ensuring that at least one third of the governing body is made up of Directors of the less represented gender, both at the time of appointment and during their term of office. To date, this proportion is guaranteed and the policy aims to ensure that the parameter is respected even in the event of a total renewal of the Board of Directors in the future.

As for the Quality and Gender Equality Policy, which was integrated in 2024 as a result of the adoption of the Pdr 125:2022 Certification on Gender Equality, it establishes TXT's commitment to:

  • Guarantee equal access to career opportunities, training and professional development for all employees regardless of gender;
  • Establish selection, promotion and evaluation criteria that are transparent, objective and non-discriminatory;
  • Adopt remuneration policies that ensure equal pay for equal roles, responsibilities and skills, regardless of gender;
  • Carry out periodic internal audits to monitor and correct any pay disparities;
  • Promote work-life balance policies, including flexible working models, to encourage a balance between the professional and private lives of all employees;
  • Support initiatives that facilitate a return to work after periods of extended absence (e.g. maternity, parental leave);
  • Encouraging women to take on management and leadership roles within the Group, based on each person's abilities, skills and performance;

Governance: Governance Information

  • Setting up skills development programmes to support the professional growth of all employees, with a particular focus on promoting female talent;
  • Creating a respectful work environment that prevents and combats all forms of gender-based discrimination and harassment;
  • Disseminate clear procedures for reporting, managing and resolving any incidents of discrimination or harassment;
  • Organise awareness-raising activities and continuous training on diversity and inclusion, in order to promote an inclusive and respectful corporate culture;
  • Communicate the results achieved and the initiatives undertaken in the field of gender equality in a transparent and regular manner.

In particular, to prevent discrimination and harassment in the workplace, the company applies proactive initiatives during the recruitment process: it pays particular attention to the wording of job advertisements and prescribes guidelines for conducting interviews.

As part of the whistleblowing procedure, Group companies provide their employees and collaborators with protected reporting channels in case of misconduct, discrimination and harassment in the workplace.

FOCUS HSPI - Female Krav Maga course for self-defence

HSPI organised a Krav Maga course for its employees, as an initiative to promote self-defence and female empowerment. This course helped to strengthen the participants' self-confidence and awareness, offering them concrete tools to deal with dangerous situations. This initiative demonstrates the company's commitment to promoting a safe and inclusive work environment.

FOCUS

Social: Social Information Governance: Governance Information

OWN WORKFORCE - IMPACT, RISK AND OPPORTUNITY MANAGEMENT Taking action on material impacts on own workforce

ESRS S1-4 GRI 401-1, GRI 403-6 Protecting the health and safety of employees is a fundamental pillar for companies aiming at regulatory compliance and sustainability. Carefully managing these aspects not only reduces the risk of workplace accidents and related penalties, but also offers opportunities to improve the working environment, increase productivity and attract and retain talent.

Analysing health and safety risks enables the identification of areas for improvement and the implementation of safer and more sustainable practices. Investing in health and safety programmes not only protects employees, but also helps to promote a responsible corporate culture and consolidate a positive corporate image.

During the year under review, the company allocated financial resources to improving its working environment, with the aim of increasing the well-being and accessibility of its employees.

During the course of the improvement work, the company planned to install a system to ventilate the work areas, with a budget of about 50,000€ for the Cologno Monzese headquarters where several companies of the Group operate.

During the year in question, TXT Ennova carried out work to eliminate architectural barriers at its headquarters and to renovate the refreshment and canteen area, at a total cost of 119,635.41 euros.

In order to improve the working conditions of its personnel and at the same time reduce employee turnover, the Group constantly monitors the well-being of its team, defining new budgets and verifying the causes and necessary corrective measures to lengthen the permanence of personnel in the company.

FOCUS PACE - Additional first aid kits

To protect the health and safety of employees, additional first aid kits have been placed in the most difficult to reach areas of the offices, which are not covered by the number of first aid kits that the company is required by law to provide. In addition, a new and additional safety manager has been appointed.

Social: Social Information Governance: Governance Information

FOCUS HSPI - Optimisation of employee mobility

The company has opened a second office in Rome, optimising employee mobility and improving accessibility. This initiative promotes a more flexible and comfortable working environment, reducing travel time and increasing efficiency. An important step towards employee well-being and a better work-life balance.

FOCUS

OWN WORKFORCE - METRICS AND TARGETS Characteristics of the undertaking's employees

ESRS S1-6 The total number of TXT Group employees in the year under review was 3,282.
GRI 2-7, GRI 2-8,
GRI 405-1 Those relating to the reporting scope alone are 2766, of which 1832 are men and 934
women. Not all employees are located in Italy: those working for foreign companies

in Germany and Switzerland are 144 and 48 respectively, divided as follows:

Foreign employees Men Women
Germany 106 38
Swiss 43 5
Total employees 149 43

Below is the overall breakdown by type of contract of the Group's employees. The table does not include data from PACE, which did not provide a breakdown by position:

Type of contract/position Numbers
Executives 44
Middle managers 148

Environment: Environmental Information Social: Social Information Governance: Governance Information

Type of contract/position Numbers
Office staff 2461
Technicians 22
Workers
Total employees 2675

Division of employees by permanent and fixed-term contract (the data for PACE and TXT E-Swiss is not included in the count because it was not provided).

Type of contract/position Men Women
Permanent contract 1669 843
Executives 41 3
Middle managers 114 32
Office staff 1509 811
Technicians 5 8
Workers 0 0
Fixed-term contract 42 55
Executives 0
Middle managers 2 50
Office staff 38 5
Technicians 2
Workers

In the table below, the number of full-time and part-time employees, broken down by job category, at the end of the reporting year (the figure for PACE and TXT E-Swiss is not included in the count because it was not provided).

Social: Social Information Governance: Governance Information

Type of contract/position Men Women
Fulltime 1502 546
Executives 41 3
Middle managers 115 80
Office staff 1340 463
Technicians 6 0
Workers 0 0
Part-time 209 363
Executives 0
Middle managers 1 2
Office staff 207 353
Technicians 1 8
Workers

Regarding fixed-term and permanent hires in 2024, both full-time and part-time, the Group would like to clarify that there may always be a discrepancy with respect to the workforce at the beginning and end of the year for two reasons:

  • if a work placement with a start date in the year prior to the year under observation is made permanent in the current year, it is counted only once for the purposes of recruitment data and will therefore count as a recruitment in 2023 (as a work placement);
  • if the person was hired by another company in the group and had their contract transferred or moved to another company in the group, this move is not counted for the purposes of new hires as they are already part of the TXT group.

Social: Social Information Governance: Governance Information

738 contracts have been activated since the beginning of the year. The table shows details of the new hires.

Age group Men Women
Up to 30 years 251 88
30 - 50 years 130 114
Over 50 years 24 31
Total number of newly hired employees 405 233

In the year under review, 461 contracts expired.

The table shows the main details of the contracts that expired in the year under review.

Age group Men Women
Up to 30 years 136 64
30 - 50 years 140 93
Over 50 years 17 11
Total contracts terminated 293 168

The number of internships/work placements activated in the last year is 157. In the table, the specification relating to interns by gender and origin.

School of origin Men Women
Secondary School and extracurricular activities 80 77

Governance: Governance Information

OWN WORKFORCE - METRICS AND TARGETS

Characteristics of non-employee workers in the undertaking's own workforce

ESRS S1-7 GRI 2-8 The company employs both non-employee workers and co-workers. The table shows the distribution of non-employee workers by gender and age.

Age group Men Women
Up to 30 years 60 45
30 - 50 years 97 112
Over 50 years 143 136
Total non-employee workers 200 193

OWN WORKFORCE - METRICS AND TARGETS

Collective bargaining coverage and social dialogue

ESRS S1-8 GRI 2-30 The company has applied collective labour agreements (CCNL) to its workforce. The employees covered by the CCNL are all the personnel employed. Collective agreements vary according to the type of company.

The following table shows the CCNL applied.

Company CCNL applied
TXT e-solution S.p.A. CCNL Industria Metalmeccanica
CCNL Dirigenti Industria
Assiopay S.r.l. CCNL Industria Metalmeccanica
CCNL Dirigenti Industria
Fastcode S.p.A. CNL Terziario
CCNL Dirigenti del settore terziario
Hspi S.p.A. CNL Terziario
CCNL Dirigenti del settore terziario
Lba Consulting S.r.l. CNL Terziario
CCNL Dirigenti del settore terziario
Pace aerospace engineering and information technology
GMBH
-

Environment: Environmental Information Social: Social Information Governance: Governance Information

Company CCNL applied
Soluzioni Prodotti Sistemi S.r.l. CNL Terziario
CCNL Dirigenti del settore terziario
Teratron Gmbh -
TXT Assioma S.r.l. CCNL Industria Metalmeccanica
CCNL Dirigenti Industria
TXT E-Swiss Sa -
TXT E-Tech S.r.l. CCNL Industria Metalmeccanica
CCNL Dirigenti Industria
TXT Ennova S.p.A. CCNL TLC
CCNL Dirigenti Industria
TXT Novigo S.r.l. CCNL Terziario
CCNL Dirigenti del settore terziario
TXT Quence S.r.l. CCNL Terziario
CCNL Dirigenti del settore terziario

OWN WORKFORCE - METRICS AND TARGETS

Diversity metrics

ESRS S1-9 GRI 2-7, GRI 2-8 Below is the distribution of the company's employees by gender. In the following table, the distribution of the company's employees at the end of the

reporting year.

Variation in number of employees Men Women Tot. employees
Employees as of 1/1 1675 835 2510
Employees as of 31/12 1832 934 2766
Variation in number of employees 157 99 256

Social: Social Information Governance: Governance Information

FOCUS E-TECH e ARTO

The latest technological innovation developed by TXT e-Tech is A.R.T.O. (Automated Robotics for Testing Optimisation): this redefines cockpit testing methods. It represents a significant leap forward in aerospace testing, using artificial vision algorithms based on artificial intelligence and cutting-edge collaborative robotic technologies. This technology/project is led by a predominantly female team.

FOCUS

OWN WORKFORCE - METRICS AND TARGETS

Adequate wages

ESRS S1-10 GRI 405-1, GRI 405-2, GRI 406-1

The issue of Adequate wages for employees has a direct impact on the motivation, productivity and general well-being of workers. Fair compensation not only reflects the value of the work performed, but is also a key element in attracting and retaining talent in an increasingly competitive labour market. Companies that invest in adequate wages demonstrate a commitment to social responsibility and sustainability, helping to create a positive and inclusive work environment. The company's employees receive an adequate wage, in line with the applicable benchmarks.

As already mentioned, the Group promotes and monitors equal pay to prevent discrimination and harassment in the workplace.

The entry level wage, i.e. the full-time wage for the lowest occupational category (not including interns and apprentices) is €12.15 (the PACE figure is not included in the calculation because it was not provided), while the minimum wage, or the minimum hourly wage established by law or through collective bargaining agreements, is €10.73.

Social: Social Information Governance: Governance Information

OWN WORKFORCE - METRICS AND TARGETS

Social protection

ESRS S1-11 GRI 403-1

Social protection of employees is a fundamental element for the well-being and stability within a company. It refers to the set of measures and policies adopted to guarantee the economic security, health and social support of workers.

The company provides its employees with forms of social protection, through public programmes or services offered by the company, against the loss of income due to one of the important events in life (e.g. illness, unemployment from the moment the worker starts working for the company, accident at work and acquired disability, parental leave, retirement).

In particular, the Group Regulations provide for the application of more favourable conditions than the National Collective Labour Agreement, including paid leave for illness and for specialist medical examinations. In particular, in the first case, TXT allows each employee the possibility of taking time off work in case of illness/ indisposition without the presentation of a medical certificate. These absences can be requested up to a limit of 4 (four) non-consecutive days/year that cannot be divided up into hourly segments, and cannot be requested on Mondays, Fridays or days preceding or following a holiday/sick leave/vacation (for example, if Wednesday is a holiday, Tuesday and Thursday are not considered indisposition days). If this limit is exceeded, it is mandatory to present a medical certificate and/or other reason that justifies the absence. This type of leave will appear on the payslip as paid leave and not as a sick day.

With regard to specialist medical examinations, the employee may take paid leave, upon presentation of adequate justification and consequent authorisation, to undergo specialist medical examinations, which, by way of example, do not include those carried out by the general practitioner, routine blood tests, vaccinations and physiotherapy sessions.

This paid leave may not exceed 4 (four) hours. Please note that reports or invoices are not accepted for paid leave for medical examinations; a receipt issued by the hospital or healthcare facility where the examination took place is required.

More favourable conditions compared to the national collective labour agreements

Social: Social Information Governance: Governance Information

OWN WORKFORCE - METRICS AND TARGETS Persons with disabilities

ESRS S1-12 GRI 2-7

The company invests in and promotes an inclusive corporate culture, valuing the unique skills of each individual, thus improving the overall performance of the company. In this context, the company has the opportunity to demonstrate its commitment to a more inclusive and sustainable society.

The companies in the Group have included a total of 53 employees belonging to protected categories in their workforce, where the duties assigned allow for this.

FOCUS TXT QUENCE - Partnership con inTEC

inTEC is a social cooperative that was founded in September 2021 with the aim of promoting the inclusion of persons with disabilities or fragility in the workplace, through involvement in digital professions and in the management of business processes. The partnership with inTEC promotes social inclusion and accessibility to the world of work, contributing to a positive impact on the community and to the strengthening of equity in professional opportunities.

FOCUS

OWN WORKFORCE - METRICS AND TARGETS

Training and skills development metrics

ESRS S1-13 GRI 404-1, GRI 404-2 Investing in the growth of personnel skills not only improves individual performance, but also contributes to creating a motivating and innovative work environment. The company promotes continuous training programmes, demonstrating a commitment to improving the skills of its employees, and favouring their adaptability to market changes.

During the year under review, employees received professional training.

The tables below summarise the training data.

General Environment: Social: Governance:
Information Environmental Information Social Information Governance Information

Activity carried out Men Women Total
Hours of training provided 28411,75 21625,5 50037,25
Employees involved in training 1441 1230 2671
Areas of training Men Women
Health and safety at work 5301 4457
Anti-corruption 87 41
Privacy and GDPR 49 57,5
Environmental issues
Human rights
Soft Skills 1314 639
Technical skills 15193 12861
Language skills 6159 3304
ISO and IMS processes 309 267
Total hours of training 28412 21626,5
Type of training Hours
Compulsory training 10048,5
Non-compulsory training 39988,75
Investment in training Amount in €
Training with external teacher 221.991
Training with internal teacher 261.307

Social: Social Information Governance: Governance Information

OWN WORKFORCE - METRICS AND TARGETS Health and safety metrics

ESRS S1-14 GRI 403-9

Constant monitoring of employee health and safety metrics is crucial for the company. This approach not only ensures the well-being of employees, but also contributes to a more productive and motivating working environment.

The type of activity carried out by the companies of the TXT Group is not relevant due to its high level of danger and the incidence of accidents at work is negligible. During the year under review, a total of 11 accidents were recorded, both accidental and while travelling to and from work, for which 100 days of work were lost.

OWN WORKFORCE - METRICS AND TARGETS Work-life balance metrics

ESRS S1-15 GRI 401-3, GRI 403-6 For the company, investing in policies and actions that promote a balance between professional and private life improves the well-being of workers and also contributes to greater productivity and job satisfaction.

In the table, the number of employees who were entitled to parental leave in the reporting year, with reference to the perimeter.

Parental leave Men Women
Employees who were entitled to parental leave 5 51
Employees who took parental leave 22 110
Employees who returned to work during the reporting period after taking parental leave 5 43
Employees who returned to work after taking parental leave and are still employed by
the organisation within 12 months of their return
3 34

The company offers flexible working hours and smartworking options, in accordance with paragraph 7.6 of the company regulations.

The company also provides its employees with fuel vouchers, shopping vouchers, discounts and special deals with local companies. There is a Corporate Benefits Portal accessible to employees and collaborators of the Group's companies, which allows them to benefit from discounts on various brands and services. The companies TXT E-solutions and TXT E-Tech also provide a welfare package for their employees for expenses related to education, family and health care. Supplementary health insurance is also provided for A1 level employees.

Social: Social Information Governance: Governance Information

OWN WORKFORCE - METRICS AND TARGETS

Compensation metrics (pay gap and total compensation)

ESRS S1-16 GRI 403-1, GRI 403-6, GRI 405-2

Pay metrics are a crucial element in the management of human resources within a company. Among these, the pay gap and total compensation are fundamental indicators for assessing the fairness and competitiveness of wage policies. The pay gap, which measures the differences in pay between different categories of employees, is something that companies must monitor carefully to ensure a fair and inclusive work environment.

On the other hand, total compensation, which includes not only the basic salary but also bonuses, benefits and other forms of remuneration, offers an overall view of the value that the company attributes to its employees.

In the table, the average gross hourly wage amount, broken down by Men and Women.

Professional classification Average gross hourly wage
Women
Average gross hourly wage
Men
Executives 44,13 50,58
Middle managers 24 25,34
Office staff 16,64 18,12
Technicians
Workers

The pay gap is due to the fact that, in most companies, the management or the company presence is currently predominantly male.

Environment: Environmental Information Social: Social Information Governance: Governance Information

Management by objective

Employees are entitled to a bonus based on the company's performance. The company has set up an MBO (Management by Objective) system through which employees can earn a variable bonus during the year based on the EBITDA of the group/company they belong to and the achievement of individual targets assigned to them.

Access to the MBO system is regulated within the employment relationship by means of an assignment letter or contractual variation and is only assigned to employees considered strategic to the company structure. There are no automatic rules for access, but the key figures who have access to this system are defined by the manager of each Organisational Unit of the company to which they belong.

Social: Social Information Governance: Governance Information

RELEVANT TOPIC ESRS S3 - Affected Communities

AFFECTED COMMUNITIES - IMPACT, RISK AND OPPORTUNITY MANAGEMENT Policies related to affected communities

ESRS S3-1 GRI 413

Society and the community are strongly connected. Through its activities, the company has an impact on the territory in which it operates and on the community, which in turn requires the assumption of social responsibility and involvement in the company's choices.

One of the primary targets of the TXT Group is the enhancement of society and the creation of value for all stakeholders. With this term the company has identified the subjects that have an interest in the TXT Group's initiatives, not only economic ones.

For example, the following are part of this group: customers, suppliers, financiers (banks and shareholders), collaborators, but also external stakeholders, such as residents of areas neighbouring the company or sector or local interest groups. The TXT Group relies on its Code of Ethics to regulate its relationships with stakeholders, which requires companies to behave according to the principles of fairness, collaboration, loyalty and mutual respect. The TXT Group undertakes to adopt useful and appropriate measures to ensure that the obligation to comply with the law and all applicable regulations, as well as the principles and procedures established for this purpose, is endorsed and practised by the recipients of the Code.

AFFECTED COMMUNITIES - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Processes for engaging with affected communities about impacts

ESRS S3-2 GRI 2-29, GRI 413-1 Involving Affected Communities is a crucial element for companies that want to responsibly manage the impacts of their activities. This process not only promotes transparent and open communication, but also allows for a better understanding of the expectations and concerns of the various stakeholders. Through active dialogue, companies can gather valuable feedback, identify potential risks and opportunities, and build trusting relationships with communities. In addition, an inclusive approach to community engagement helps ensure that business decisions are aligned with collective interests, thus promoting sustainable and responsible development.

RELEVANT TOPIC

ESRS S3 - Affected Communities

Environment: Environmental Information Social: Social Information Governance: Governance Information

In this context, the company is committed to integrating the voices of the communities in its decision-making processes, recognising the value of participatory governance.

The TXT Group is committed to the development and well-being of the local community, which is why one of its projects is to increasingly implement activities aimed at involving the local area with a view to increasing skills, but also to support charitable initiatives. In this regard, the Group, especially the company, has launched job placement initiatives in collaboration with local schools and has invested resources in collaborations with local associations that promote social, charitable, cultural and recreational initiatives.

FOCUS

Christmas hamper supplier alongside the Banco Alimentare

This initiative reflects ESG principles and promotes social well-being, demonstrating attention to disadvantaged communities. The initiative aims to reinforce values such as inclusion and solidarity, integrating the company's commitment to a positive impact on society.

FOCUS Partnership with Vero Volley

Vero Volley, with its long tradition of success, especially in the women's sector with 4 Olympic golds, reflects TXT's commitment to promoting inclusiveness and equality in the sporting context, as well as female empowerment.

FOCUS Women in Engineering Day

This day celebrates the role of women in the engineering sector and promotes greater female inclusion in STEM professions. The initiative helps to counter gender stereotypes, encouraging young women to pursue careers in engineering and overcome barriers to entry. It fits into the context of gender equality and ESG principles, where women have equal opportunities for growth and professional fulfilment.

Social: Social Information Governance: Governance Information

FOCUS TXT Hackathon 2024: AIdeas Tomorro's Future

Unleash the Power of AI: an event dedicated to innovation through artificial intelligence, with a focus on the integration of ESG principles. By involving different talents, the initiative promotes collaboration, sustainability and inclusion, helping to generate responsible solutions for global challenges. The event reflects TXT Group's commitment to driving positive change through technology and creativity, with a participation made up of 33.33% women and 66.66% men.

FOCUS Sports sponsorship for Ana Ciuchitu

TXT Group supported Ana Ciuchitu during her preparation for the Olympic qualifiers, promoting gender equality and inclusivity. The partnership reflects the company's commitment to supporting emerging talent and offering opportunities to all. Although Ana did not achieve her goal, her dedication is an example of perseverance. TXT Group continues to believe in the values of sport and fairness.

FOCUS Sports sponsorship for Carlos Perez Cabeza

TXT Group is proud to support Carlos Pérez Cabeza, professional padel player, in his journey towards sporting excellence. With his talent and determination, Carlos represents the company's commitment to promoting sport and individual growth. This collaboration underlines the TXT Group's vision of supporting athletes who inspire others to achieve new goals. With our support, Carlos continues to pursue his dream of excelling at an international level.

FOCUS

Social: Social Information Governance: Governance Information

FOCUS Sponsorship of the G.O.S.S. Volleyball team

The G.O.S.S. Volley youth volleyball team is proudly supported on its path to success. The partnership aims to promote the values of commitment, collaboration and inclusiveness, offering young athletes the opportunity to grow and excel. With this sponsorship, an investment is made in the future of sport, creating spaces to develop talent and encourage the athletes to aim for ambitious targets. Concrete support that translates into growth, passion and new perspectives for future generations.

FOCUS HSPI - Race for a cure

HSPI actively supports social initiatives that promote health and well-being. This commitment is evident in their participation in the Bologna leg of Race for the Cure 2024, a charity race to raise awareness and funds for breast cancer research. By encouraging employees to participate in this event, HSPI promotes a culture of social responsibility and makes people aware of having a positive impact on society. This initiative aligns with ESG principles, demonstrating a focus on social issues, particularly women's health, and promoting employee well-being.

FOCUS HSPI - Gocce di Solidarietà

HSPI organised blood donation events on World Blood Donor Day to encourage employees to contribute to society. By promoting health, well-being and social responsibility, HSPI demonstrates its commitment to ESG principles and empowers employees to make a tangible difference in the lives of others.

FOCUS E-TECH - Partnership with the RoboMaster team in Turin

A group of engineers and university students from different disciplines, united by the same vision of building the best robots and pushing the boundaries of innovation. This collaboration promotes teamwork, continuous learning and technological growth. By supporting this team, we strengthen our commitment to excellence and help make Turin the heart of the international RoboMaster community.

Environment: Environmental Information Social: Social Information Governance: Governance Information

FOCUS

TXT ENNOVA - Sponsorship Tabasu Centre (Africa)

The company made a donation to the village school to purchase educational materials for the cultural growth of the children.

FOCUS

PROJECT

Organisation of quarterly workshops on the theme of sustainability

Organisation of quarterly workshops with employees and stakeholders to discuss and define sustainability priorities.

Targets:

  • Active stakeholder involvement in the sustainability process
  • Identify new areas for improvement
  • Improve company and community culture on sustainability issues

Project deadline: 2025-2027 Budget: 5.000€

PROJECT Increase in corporate charitable initiatives

PROJECT

Increase in the number of company charity events with the organisation of a charity marathon and a collective volunteering day

Targets:

  • Promotion of social commitment and corporate responsibility
  • Improvement of relations between the company and the community
  • Support for social and environmental causes

Project deadline: 2027 Budget: Being defined

PROJECT

TXT Group

Programme dedicated to innovation and sustainability in schools

Targets:

  • Educational and cultural development of local communities
  • Promotion of innovation and sustainability awareness among young people
  • Creation of job placement opportunities

Project deadline:: 2025-2027

Budget: 10.000€

PROJECT

Launch of the 'Mentorship STEM' programme for young women

Targets:

  • Increase the presence of women in STEM roles
  • Reduce the gender gap in the technology sector
  • Develop a pipeline of female talent for the organisation
  • Promote female empowerment in the community

Project deadline: 2025-2027 Budget: 10.000€

PROJECT

Collaboration with start-ups specialised in sustainability to co-develop innovative solutions

Targets:

  • Promotion of sustainable innovation
  • Creation of strategic partnerships to improve environmental impact
  • Support of the local entrepreneurial ecosystem

Sustainability Report 151

Project deadline: 2025-2027 Budget: 2.000€

Governance: Governance Information

RELEVANT TOPIC ESRS S4 - Consumers and end-users

CONSUMERS AND END-USERS - IMPACT, RISK AND OPPORTUNITY MANAGEMENT Policies related to consumers and end-users

ESRS S4-1 GRI 416-1, GRI 418 Companies aim to guarantee the well-being of their customers, offering safe, highquality products and services that improve their lives, ensuring the protection of data and privacy.

Furthermore, to mitigate possible negative impacts on customers, companies must adopt sustainable practices, ensure transparency and responsibility in the supply chain and actively listen to customer feedback in order to adapt business strategies accordingly.

The policies that regulate the relationships between the companies of the TXT Group and their customers are primarily found in the Code of Ethics, which establishes the rules of conduct to which the employees and representatives of the companies must conform, adhering to the principles of legality, correctness and honesty, respecting the legislation and all the norms in force, as well as the principles and procedures established for this purpose.

Customers are the main asset of the TXT Group, which pursues its mission by offering quality services at competitive conditions and in compliance with the rules established to protect fair competition. The TXT Group's behaviour towards its customers is based on availability and respect, with a view to a highly professional relationship. TXT Group employees and collaborators are recommended to:

  • provide, with efficiency, courtesy and timeliness, within the limits of contractual provisions, high quality services that meet the reasonable expectations and needs of the customer;
  • to provide, where necessary and in the manner and form provided for by company policies, accurate and comprehensive information about the products and services offered, so that the customer can make informed decisions;
  • to adhere to the truth in advertising or other communications.

The TXT Group ensures the adoption of procedures to guarantee the confidentiality of the information in its possession, compliance with the regulations on personal data and refrains from seeking confidential data through illegal means.

RELEVANT TOPIC

ESRS S4 - Consumers and end-users

Environment: Environmental Information Social: Social Information Governance: Governance Information

The market policies and practices adopted by the company are responsible towards the security of its customers. The company has in fact established specific practices to guarantee the security of its customers' data.

As regards the Quality Policy, please refer to what is stated in this chapter, ESRS S4-3.

CONSUMERS AND END-USERS - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Processes for engaging with consumers and end-users about impacts

ESRS S4-2 GRI 416-1

Customer Satisfaction In a context where sustainability and social responsibility are increasingly at the centre of business strategies, it is essential to establish an active dialogue with customers. This process not only allows you to gather valuable feedback on consumer perceptions and expectations, but also promotes greater transparency and trust.

The company uses specific tools to evaluate the degree of customer satisfaction, in particular, it carries out customer satisfaction activities, as required by the ISO 9001 standard.

During the software design phase, the company plans user testing phases: in this phase it is essential to interface with users to highlight possible aspects for improvement, but also to question customers about the usability and sustainability of the product, for example with regard to improving energy performance or in terms of emissions, during or after using the software.

Governance: Governance Information

CONSUMERS AND END-USERS - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Processes to remediate negative impacts and channels for consumers and end-users to raise concerns

ESRS S4-3 GRI 2-25, GRI 404-2, GRI 413, GRI 416-1, GRI 418

It is essential for the company to implement internal processes that not only identify and mitigate their impacts, but also promote an open dialogue with consumers and end users. Creating effective communication channels allows customers to express their concerns and suggestions, contributing to a continuous improvement of business practices. This approach not only strengthens trust and transparency, but also allows the company to adapt quickly to market expectations and build stronger relationships with its stakeholders.

Over time, the focus on continuous improvement has created an awareness of the importance of guaranteeing respect for the principles of Quality, not only as a single entity but as a Group, to guarantee the excellence of the services and products of all the legal entities. The realisation of this intention requires the participation and commitment of all the resources that operate in the realisation and implementation of the services offered by the group in an integrated manner and with an awareness of the added value offered by integration.

The main objective of each company in the group, in line with the overall strategy, must be to stand out in the reference market for its competence, ability and suitability to meet the needs of customers, delivering quality products and services on time and in accordance with the agreed budget.

Quality Management System (QMS) These targets must be pursued through the adoption of a Quality Management System (QMS) integrated with the transversal processes and with the specific contribution of each company in the group.

The organisational model adopted allows, through the involvement of the Group Companies and the coordinated diffusion of the ISO 9001 standard, constant monitoring of the quality and services provided. The aim is not only to respond coherently and exhaustively to customer expectations, but also to maximise the results of the individual companies (and therefore of the group) in terms of effectiveness, efficiency and profitability.

Awareness, motivation, involvement, progress and training are the key aspects for achieving the Quality Targets.

The quality policy embraces the following principles:

  • starting from the context in which the TXT Group operates, through the identification of the parties involved, the strategic Targets are defined and periodically reviewed on an ongoing basis;
  • a formalised Risk management process applied at every level of responsibility

Governance: Governance Information

allows minimising the impacts of Risk and identifying Opportunities at the level of the individual company and the group.

  • the Quality Management System (QMS) includes descriptions of the transversal processes and of the individual companies of the group and defines the Key Performance Indicators (KPI) that provide an objective indication of the performance of the processes and their effectiveness;
  • through continuous monitoring of internal processes and KPIs, it is possible to identify aspects that can be improved through organisational changes, procedural updates and internal investments.

The essential Targets that must be implemented by each organisation in the group within its sphere of competence, in order to realise the company strategy. They can be summarised as follows for the indicated areas:

Compliance:

• compliance with applicable laws and regulations in the definition of the product and service offering;

Commercial:

  • independence and integrity in customer relations;
  • openness and willingness to cooperate with partners, both internal and external to the group, in the supply of products and services;

HR:

• staff skills appropriate to the operational context;

IT Services:

• use of reliable and, where necessary, 'certified' tools in the performance of activities;

Customer Satisfaction:

• listening to customer feedback.

Governance: Governance Information

CONSUMERS AND END-USERS - IMPACT, RISK AND OPPORTUNITY MANAGEMENT Taking action on material impacts on consumers and end-users

ESRS S4-4 GRI 418

Protection of privacy and security of customer data In the current context, companies are called upon to reflect deeply on the impacts that their activities have on consumers and end users. It is essential to adopt targeted interventions that not only address existing issues, but are also capable of generating significant opportunities. Mitigating significant risks requires a strategic approach that integrates in-depth analysis and proactive action. The effectiveness of these measures is demonstrated not only through the reduction of negative impacts, but also through the creation of value for consumers, ensuring a relationship of trust and transparency. In this way, companies can position themselves as responsible leaders in their sector, contributing to a sustainable future.

With regard to the protection of customer data, the company has implemented regular education and training programmes for its employees, ensures continuous updating of its security policies to guarantee compliance and has also established a collaboration with legal advisors and compliance experts.

Considering the type of activity carried out by the companies, firewalls and intrusion detection systems are in place to protect their own and their customers' data, rolebased access policies such as multi-factor authentication have been introduced, and regular security and compliance audits are carried out. The Group's companies use cutting-edge digital technologies that support customers remotely, in case of need and assistance.

Regarding the company's use of the collected data, the company shares the details of its privacy policy with the customer and makes it easily accessible through its media channels.

Social: Social Information Governance: Governance Information

TOPICAL ESRS

Governance information Relevant issues for the Company

Corporate culture
Business
ESRS G1
Conduct
Protection of whistle-blowers
Animal welfare
Political engagement and lobbying activities
Management of relationships with suppliers including payment
practices
Corruption and bribery
Irrelevant topics not
covered in the report
relevant and strategic
issues, in-depth
relevant topics covered
in the report

Social: Social Information Governance: Governance Information

TOPICAL ESRS

Governance information

Relevant issues for the Company in short and in Long period

DOUBLE MATERIALITY MAP SHORT PERIOD

RELEVANT ISSUES

  • Corporate culture
  • Protection of whistle-blowers

NOT RELEVANT ISSUES

  • Animal welfare
  • Political engagement and lobbying activities

DOUBLE MATERIALITY MAP LONG PERIOD

RELEVANT ISSUES

  • Corporate culture
  • Protection of whistle-blowers

NOT RELEVANT ISSUES

  • Animal welfare
  • Political engagement and lobbying activities

Social: Social Information Governance: Governance Information

RELEVANT TOPIC ESRS G1 - Business Conduct

BUSINESS CONDUCT - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Corporate culture and Business conduct policies and corporate culture

ESRS G1-1 GRI 2-22, GRI 2-25, GRI 3-2

Code of Ethics shared with the Group's companies Culture is the basis of governance choices aimed at integrating the management of economic, environmental and social impacts into corporate strategy.

To achieve this integration, it is necessary to align the structure and composition of the organisation, which will have to adopt social responsibility policies, activate environmental sustainability initiatives, be actively involved in local social issues and create employment opportunities in the community.

These actions not only reduce reputational risks, but also generate business opportunities and contribute to the long-term well-being of the system.

As already mentioned, the company's activities are governed by the Code of Ethics and Mog 231 regulations signed and shared by the Group companies.

The Code of Ethics expresses the ethical commitments and responsibilities in the conduct of business and company activities undertaken by TXT Group collaborators, whether they are employees, collaborators in various capacities or administrators. All activities are carried out in accordance with the law, in a framework of fair competition with honesty, integrity, fairness and good faith, respecting the legitimate interests of customers, employees, shareholders, commercial and financial partners and the community in which the company operates. Therefore, all those who work in the TXT Group, without distinction or exception, are committed to observing and enforcing these principles within the scope of their duties and responsibilities. In no way can the belief of acting for the benefit of any of the TXT Group Companies justify the adoption of behaviour contrary to these principles. For this reason, the Code has been prepared, and its observance by the recipients is of fundamental importance for the proper functioning, reliability and reputation of the TXT Group, factors that constitute a decisive asset for the success of the company itself.

The Mog 231, adopted in August 2023, is aimed at the members of the Company's corporate bodies, including those involved in the functions of the Supervisory Body, the heads of Company Functions with functional and financial autonomy and, more generally, the Company's employees, consultants, the Company's contractual partners and - in general - all third parties with whom TXT has dealings in the course of its business. The purpose of the document is to summarise the set of

RELEVANT TOPIC

ESRS G1 - Business Conduct

Environment: Environmental Information Social: Social Information Governance: Governance Information

rules, tools and activities suitable for preventing unlawful conduct in accordance with Legislative Decree no. 231/2001.

The Mog adopted by the Company is based on the following General requirements:

  • identification of risks through the mapping of activities carried out by the Company whose performance may give rise to conduct relevant to Decree 231 ('Sensitive Processes') and the assessment of the level of Risk;
  • definition of values applied in the Company and rules of conduct, summarised in the Code of Ethics and in the regulations and procedures ('Principles of Conduct') and dissemination of the same to all recipients;
  • assignment of roles and powers in a clear manner, using an organisation chart, an organisational structure, a system of powers and delegated powers that is well defined, clear and transparent, with an indication, when required, of any limits to the powers of each role, also with reference to, but not limited to, the approval of expenses;
  • sharing and dissemination within the Company of the rules for the management and conduct of the Activity based on the separation of powers, in order to ensure an adequate level of collegiality in the decision-making process;
  • presence of an effective internal control system, based on the following rules:
    • traceability: every operation, transaction and action must be verifiable, coherent and congruent, and adequately supported by documentation so that checks can be made at any time to verify the characteristics and reasons for the operation and identify who authorised, recorded and verified the operation;
    • segregation of powers: no individual should be able to autonomously manage an entire process, in order to respect the principle of separation of functions;
    • Consistency of responsibilities and powers: powers are assigned in line with the roles and responsibilities assigned, as well as with the targets assigned to each role;
    • Documentation of controls: the control system is carried out and recorded to document the controls that have taken place during the course of the company's activities;
  • Constant and continuous monitoring of the effectiveness of the control system and, more generally, of the entire Model;
  • Transparent and widespread communication of the Principles of Conduct and company rules, accompanied, where necessary, by specific training on these principles, on the tools that the Company implements to prevent illegal behaviour that could potentially occur;
  • identification of a set of sanctions against those who do not comply with the Model, through the Disciplinary System and application of the same, in the event

Mog 231 General requirements

Environment: Environmental Information Social: Social Information Governance: Governance Information

of behaviour that violates or does not comply with the law, and in particular the Decree, as well as the Principles of Conduct, the Code of Ethics, the Model and/ or internal procedures.

Mog also assigns to the Supervisory Body the task of verifying the correct application of the Model, as well as reporting to the administrative body any possible changes to ensure its effective application. At the same time, it prescribes the creation and implementation of a risk management system that, on the one hand, becomes a tool to make recipients aware of the presence of a system of sanctions in case of unlawful behaviour and, on the other hand, allows for monitoring of sensitive activities and timely intervention to prevent and counter the commission of crimes as much as possible.

BUSINESS CONDUCT - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Management of relationships with suppliers

ESRS G1-2 GRI 204-1

The company aims to continuously improve the positive impacts and reduce the negative impacts of its entire value chain.

To achieve this goal, it is necessary to monitor the supply chain and identify suppliers that could be at risk because they do not integrate and manage ESG issues within their organisation.

For this reason, assessing the level of maturity of one's supply chain, in terms of ESG issues, is particularly relevant, especially within the relationships that the organisation has with strategic suppliers.

Relations between TXT companies and suppliers are regulated by the Code of Ethics. Relations with suppliers are based on the pursuit of maximum competitive advantage, the granting of equal opportunities for those involved, and loyalty and impartiality.

The TXT Group undertakes to require its suppliers and external collaborators to respect behavioural principles corresponding to its own, considering this aspect of fundamental importance for the creation or continuation of a business relationship. In this regard, each supplier, commercial partner or external collaborator is informed of the existence of the Code and the relative commitments.

Criteria for selecting suppliers The selection of suppliers and the determination of purchasing conditions are based on an objective evaluation of quality, price and the ability to supply and guarantee goods and services of an adequate level.

In the context of the selection, which is carried out in a clear and non-discriminatory manner, the TXT Group exclusively uses criteria linked to the objective competitiveness of the services and products offered and their quality.

Governance: Governance Information

For the TXT Group, the reference requirements are therefore:

  • the professionalism and experience of the interlocutor;
  • the availability, appropriately documented, of means, including financial, organised structures, planning capacity and resources, know-how, etc.;
  • the existence of quality, safety and environmental systems.

he stipulation of a contract with a supplier and the management of the relationship with the same must always be based on relationships of extreme clarity. To guarantee maximum transparency and efficiency of the purchasing process, the TXT Group is committed to providing:

  • adequate traceability of the choices made;
  • the conservation of information, as well as official tender and contractual documents for the periods established by current regulations.

In the table, the % distribution of suppliers by location with respect to the companies reported (the calculation considered TXT e-solutions, Assiopay, Fast Code, HSPI, TXT Assioma, TXT Ennova and TXT Novigo who provided the data).

Geographical location of suppliers % expenditure on total
Italy 95,1
International 4,9

As for PACE, a company based in Germany, the percentage of foreign suppliers is obviously predominant, at 90%, compared to 10% of Italian suppliers.

BUSINESS CONDUCT - IMPACT, RISK AND OPPORTUNITY MANAGEMENT

Prevention and detection of corruption and bribery

ESRS G1-3 GRI 2-26, GRI 205-1, GRI 205-2, GRI 205-3 Daily relations with stakeholders, particularly those of an economic and financial nature, require regulations that allow the company to identify situations at risk of corruption and to adopt procedures aimed at preventing or repressing them.

TXT's relationships with customers, suppliers, public institutions and all public administrations are based on the principles of fairness, transparency and collaboration, as outlined in the Code of Ethics and the Model 231. Any behaviour that could be considered collusive or likely to compromise the principles expressed in the Company Code of Ethics is rejected.

TXT monitors and manages the risk of acts of corruption, conflicts of interest and other corporate governance offences by defining its Anti-Corruption Policy for

Environment: Environmental Information Social: Social Information Governance: Governance Information

Anti-Corruption Policy

the prevention of conflicts of interest and other corporate governance offences and providing for the establishment of a procedure and training and information activities.

As part of the assessment of risk areas, as previously referred to in the 231 Organisational Model, companies carry out periodic assessments of potentially risky situations and procedures and include training activities, as part of the training catalogue, for employees and collaborators in potentially risky areas.

In the Anti-Corruption Policy, the parent company calls on companies to implement a series of preventive actions:

  • Prohibited advantages: It is not permitted to offer advantages (money, promises of employment, etc.) to representatives of the Public Administration, Partners or their family members in order to obtain favourable treatment.
  • Gifts and courtesy: It is forbidden to distribute gifts or perform acts of courtesy towards public officials and employees, except in cases of modest value that do not compromise the integrity or reputation of the parties.
  • Receiving benefits: It is forbidden to receive money, gifts or other benefits from those who seek to obtain more favourable treatment in an undue manner. The Company may not hire public administration employees and their family members for three years after an act that has brought advantages to the Company.
  • Commercial incentives: Incentives must respect market practices, not exceed the permitted value limits and be approved according to internal rules. Commissions and discounts must comply with current regulations and be documented. It is forbidden to promise benefits based on unattainable targets.
  • Compensation for External Collaborators: Services or compensation that cannot be justified in the contractual context with External Collaborators and Partners are not permitted.
  • Cash payments: No payments over 1,000 euros can be made in cash, either in Italy or abroad.
  • Documentation: Each document relating to operations in sensitive areas must be signed by the person who created it and comply with current legislation. TXT consente di segnalare comportamenti illeciti o criticità dell'organizzazione aziendale grazie a canali aziendali di whistleblowing.

In fact, in May 2024 the company adopted the whistleblowing procedure/policy, with the aim of establishing common minimum standards to ensure a high level of protection for people who report violations of national or European legislation that have come to their attention in the workplace.

With the aim of guaranteeing the transparency and responsibility of the institutions within companies, the adoption of the standard is intended to protect, both in terms of confidentiality and in case of retaliation, those who expose themselves by means of reports, complaints or public disclosures.

Governance: Governance Information

The subject of the report may be civil, administrative, criminal and accounting offences, unlawful conduct relevant under MOG 231 or violations of the same, as well as violations of EU regulations.

To guarantee impartiality and autonomy in the management of internal reporting channels, the company has entrusted an external manager and three different channels, namely:

  • a dedicated e-mail address that can only be accessed by the Managers;
  • a computer platform accessible from the dedicated section of the company website;
  • an external postal address that can be reached by registered letter..

All employees receive adequate communication regarding the functioning of the secure and confidential reporting mechanisms (whistleblowing procedures) which are available in different languages to ensure they are fully usable.

BUSINESS CONDUCT - METRICS AND TARGETS

Payment practices

ESRS G1-6 GRI 205-1, GRI 205-2

transparency in negotiations

Payment practices within a company must be managed with the utmost attention and responsibility. It is essential to implement clear and transparent procedures that guarantee legality and ethics in every transaction. Companies must avoid practices that could be interpreted as attempts at corruption or favouritism, ensuring that every payment is justified and documented. Training personnel on current regulations and adopting rigorous internal controls are essential steps to prevent misconduct and maintain the company's reputation.

The company has implemented tools, such as codes or internal regulations, aimed at ensuring transparency in negotiations and payment procedures: in this regard, reference is made to the aforementioned Anti-Corruption Policy discussed in this chapter, ESRS G1-3.

Methodological Note

  • Methodological notes and reporting framework
  • Corporate Sustainability Reporting Directive (CSRD)
  • The Standards Global Reporting Initiatives (GRI)
  • Sustainability Accounting Standards Board (SASB)
  • SDGs: Targets ONU of sustainable development
  • United Nations Global Compact
  • Taxonomy Regulation UE

Methodological note and reference regulatory framework for reporting

Sustainability is a strategic key for the Company and guides current and future choices regarding investments and business development, as well as the quality of services offered, the respect and listening to stakeholders, and the enhancement of the reference territory.

In this context, the Sustainability Report clearly describes the Company's role and responsibilities towards its stakeholders by measuring the results achieved in relation to the commitments made on material topics.

The company's activities are mapped according to internationally accepted parameters to identifying material topics. These parameters make it possible to systematically assess the impact both inside and outside the organizations.

The impact measurement methodology integrates various frameworks that will be further illustrated in the following pages:

  • Corporate Sustainability Reporting Directive (CSRD);
  • Global Reporting Initiative (GRI);
  • Sustainability Accounting Standards Board (SASB) in association with the ESRS1 standard;
  • United Nations Sustainable Development Goals (SDGs) UN Agenda 2030;
  • United Nations Global Compact;
  • EU Taxonomy Regulation.

Corporate Sustainability Reporting Directive (CSRD)

Within the framework of the European Green Deal, the approval and publication of Directive No. 2022/2464 on corporate sustainability reporting (Corporate Sustainability Reporting Directive - CSRD) took place on December 16, 2022, in the EU Official Journal. The CSRD thus amends Directive 2013/34/EU, concerning the obligation of non-financial information disclosure for large enterprises.

The Corporate Sustainability Reporting Directive (CSRD) is a new EU law that imposes stricter requirements on the preparation of sustainability reports by companies. This directive aims to increase transparency and comparability of information on companies' environmental, social, and governance (ESG) performance.

The CSRD came into force on January 5th 2023 and the first reports are expected to be published in 2024. The Directive is based on the European Sustainability Reporting Standards (ESRS), i.e. standards that define what information should be disclosed in reports and how it should be reported.

The first set of ESRS consists of 12 Standards: two general Cross Cutting Standards (ESRS 1 and 2) and ten Topical Standards (Environment, Social, Governance) divided by topic: 5 environmental, 4 social and 1 on Governance.

The CSRD mandates that EFRAG continue its work with the further issuance of sector-specific standards.

TXT Group

  • Sustainable Finance Disclosure Regulation (SFDR)
  • Taxonomy of Sustainable Finance
  • EU Climate transition benchmarks and EU Paris aligned Benchmarks
  • Capital requirements regulation (CRR)
  • EU Emissions Trading Scheme (EU-ETS)
  • European Climate Law
  • EU Whistleblowing Directive
  • Commission Recommendation of 9 April 2013 on the use of common methods to measure and communicate the environmental performance of the life cycle of products and organizations
  • Emas III
  • Transparent Project
  • Reporting Standards IFRS
  • International Sustainability Standards Board (ISSB)
  • Raccomandazioni TCFD e TNFD
  • GHG Protocol
  • Global Reporting Initiative (GRI) Standards
  • Natural Capital Protocol
  • UN Sustainable Development Goals
  • UN Guiding Principles on Business and Human Rights
  • UN Global Compact
  • UN Principles for Responsible Investment
  • OECD Guidelines for Multinational Enterprises
  • OECD Due diligence Guidance
  • International Labour Organization's (ILO) Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy
  • ISO 26000 Social responsibility
  • ICGN Global Governance Principles

The Standards of the Global Reporting Initiatives (GRI)

https://www.globalreporting.org

The Global Reporting Initiative (GRl) was introduced to a wider audience during the World Summit on Sustainable Development in 2000. The GRI Standards are the most widely used and reliable framework for sustainability reporting. Seventy-five per cent of the world's 250 largest sustainability companies refer to GRI.

By providing a universal language for sustainability reporting, it helps companies compare their progress and communicate their efforts effectively. This is important not only for large companies, but also for medium-sized and small companies that need to define their own sustainability path.

The GRI Standards consist of universal parameters (GRI series 1, 2, and 3) and three specific standards for economic, environmental, and social aspects (GRI series 200, 300, and 400), to which sector standards have been added.

These are sustainability reporting indicators that allow organizations to clearly, consistently, and comparably assess the impact of their activities from environmental, social, and economic perspectives. This assessment can be made public in a format that can be understood even by those who are not experts in the field.

Sustainability Accounting Standards Board (SASB)

Together with GRI, SASB is one of the most important frameworks for sustainability reporting: at the end of 2020, SASB and GRI announced a collaboration aimed at creating more transparency and trust among reporting companies. SASB's use of the term 'sustainability' refers to business activities that maintain or enhance a company's ability to create value over the long term.

The SASB standard identifies the most relevant environmental, social, and governance topics for financial performance in 77 industries. Investors worldwide now recognize these models as a fundamental component of a company's ESG disclosure.

The SASB approach identifies five dimensions (environment, social capital, human capital, business model & innovation, leadership & governance) and applies them for relevance across 77 subsectors based on 26 variables (materialities).

The starting point for reporting is a list of "materialities" that serves to identify and highlight the areas of action on which the Company is focusing.

SDGs: UN sustainable development goals

On 25 September 2015, the governments of 193 UN member states signed the 2030 Agenda for Sustainable Development. An action program approved by the UN General Assembly, which includes 17 specific Goals for Sustainable Development, framed within a broader program of action with a total of 169 targets or goals.

The 17 Goals commit governments and nations, but also each individual company. The ESG principles are the declination of what companies must do.

ENVIRONMENTAL SOCIAL GOVERNANCE

  • Dependence on fossil fuels
  • High water footprint
  • Complicity in deforestation
  • Waste disposal

  • Conflicts with local communities

  • Attention to employee health and safety
  • Protection of diversity
  • Good interpersonal relationships between employees

  • Bonuses disproportionate to employees' salaries

  • Involvement in corruption scandals
  • Opening of offshore branches for the purpose of tax evasion

n. 1 End poverty in all its forms everywhere.

n. 2 End hunger, achieve food security and improved nutrition and promote sustainable agriculture.

n. 3 Ensure healthy lives and promote well-being for all at all ages.

n. 4 Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.

n. 5 Achieve gender equality and empower all women and girls.

n. 6 Ensure availability and sustainable management of water and sanitation for all.

n. 8 Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all.

n. 9 Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation.

n. 10 Reduce inequality within and among countries.

n. 11 Make cities and human settlements inclusive, safe, resilient and sustainable.

n. 12 Ensure sustainable consumption and production patterns.

n. 13 Take urgent action to combat climate change and its impacts.

14 BELOW WATER

n. 14 Conserve and sustainably use the oceans, seas and marine resources for sustainable development.

n. 15 Protect, restore and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss.

n. 16 Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels.

n. 17 Strengthen the means of implementation and revitalize the Global Partnership for Sustainable Development.

United Nations Global Compact

The United Nations Global Compact represents a United Nations initiative that requires participating companies and organizations to share, support and enforce within their sphere of influence a set of core principles, relating to human rights, labor standards, environmental protection and anti-corruption.

Since its official launch in 2000, the U.N. Global Compact, whose membership is entirely voluntary, now has more than 24,600 participants representing 167 countries, a figure that is set to increase steadily.

The goal is to promote a culture of corporate social responsibility through the sharing, implementation and dissemination of common principles and values.

This initiative resulted in the development of 10 universal principles divided into four areas:

HUMAN RIGHTS

  • Businesses are required to promote and respect universally recognized human rights within their respective spheres of influence.
  • Businesses are required to ensure that they are not, even indirectly, complicit in human rights abuses. Human rights are universal and are recognized to all human beings indiscriminately Human Rights.

LABOR

  • Businesses are required to uphold workers' freedom of association and recognize the right to collective bargaining.
  • Businesses are required to support the elimination of all forms of forced and compulsory labor.
  • Businesses are required to support the effective elimination of child labor.
  • Businesses are required to support the elimination of all forms of discrimination in employment and occupation.

ENVIRONMENT

  • Businesses are required to support a precautionary approach to environmental challenges.
  • Businesses are required to undertake initiatives that promote greater environmental responsibility.
  • Businesses are required to encourage the development and dissemination of environmentally friendly technologies.

FIGHTING CORRUPTION

Businesses are committed to combating corruption in all its forms, including extortion and bribery.

Taxonomy Regulation UE

The EU has confirmed and strengthened its willingness to drive, with a global leadership role, the process of reducing greenhouse gas emissions in order to counter the effects of climate change. Planned actions range from adopting legislation for concrete and stringent implementation of the environmental policies set out in the UN 2030 Agenda, to accelerating the phase-out of coal and reducing reliance on fossil fuels and increasing the use of renewable energy.

THE CONTEXT IN WHICH REGULATION 2020/852 IS SET

  • UN Agenda 2030
  • European Green Deal The European Union's development strategy, adopted in December 2019
  • European climate legislation (EU Regulation 2021/1119) sets targets for achieving climate neutrality by 2050 and the constraint of reducing net greenhouse gas emissions by 55 percent by 2030 compared to 1990 levels.
  • Paris Agreement 2015
  • European Commission Action Plan on Sustainable Finance New European strategy for redirecting capital flows to environmentally sustainable investments. The establishment of a unified and shared classification system for identifying environmentally sustainable assets is the most important action of the Action Plan.

Regulation (EU) 2020/852 on "EU Taxonomy," which was published in the Official Journal of the EU and entered into force on July 12, 2020, is a decisive lever for implementing the Union's objectives.

It aims to define common standards that are valid for identifying economic activities that can be considered "environmentally sustainable" and, as such, are incentivizable by EU financial and fiscal policies in order to strongly condition investment choices and access to capital markets and bank credit.

THE SCOPE OF APPLICATION

Specifically, Article 9 of Regulation (EU) 2020/852 defines 6 environmental objectives:

  • (a) climate change mitigation;
  • (b) adaptation to climate change;
  • (c) the sustainable use and protection of water and marine resources;
  • (d) the transition to a circular economy;
  • (e) the prevention and reduction of pollution;
  • (f) the protection and restoration of biodiversity and ecosystems

The eligibility of an economic activity on the basis of the eco-sustainability parameters defined by the EU taxonomy is recognized if:

Contributes substantially To the achievement of one or more of the 6 environmental objectives

Do No Significant Harm – DNSH Does not cause significant harm to any of the 6 environmental objectives

Complies with the minimum safeguards of 1. OECD Guidelines for Multinational Enterprises 2. United Nations Guiding Principles on Business and Human Rights (ILO and International Bill of Human Rights).

Regulation (EU) 2020/852 is supplemented by Delegated Regulation (EU) 2021/2178 and 6 Annexes (Annexes) to the implementing regulations, which specify, for each environmental objective, the technical screening criteria that will have to discriminate the compliance of each economic activity with eco-sustainability certification and the consequent advantages of financial rating, access to credit and competitiveness.

Obligated to comply with the EU Taxonomy are:

  • all market participants offering financial products in the EU, including pension system operators;
  • all Firms subject to the obligation to publish a non-financial statement (DNF), in alignment with the provisions of Directive 2014/95/ EU, transposed in Italy by Legislative Decree 254/2016;
  • all EU Member States (which must establish obligations and standards for financial market participants).

In particular, as of January 2022 (the first year of mandatory reporting of the EU Taxonomy), companies subject to the DNF disclosure requirement have been reporting their share of "eligible" ("taxonomy eligible") revenues, investments (Capex) and operating expenses (Opex) according to the EU Taxonomy, with reference to the objectives of "climate change mitigation" and "climate change adaptation," the technical screening criteria for which are contained within the Commission's first two delegated acts ("Taxonomy Climate Delegate Act"), approved on December 9 by the Council of the EU and effective January 1, 2022.

An assessment of alignment with the technical screening criteria is not currently required, to be carried out by these companies from January 2023, through life cycle assessment ("LCA") processes and independent third-party certification.

Glossary

To enable all interested parties to gain a better and more in-depth understanding of the topics contained in the report, we have included a glossary with the terminology used within the document.

To further facilitate consultation, two QR codes have been organized, one in Italian and one in English, providing further insights into the terms and acronyms used in the Sustainability Report.

This appendix presents the acronyms within the Sustainability Report

Acronym Definition
CDP Carbon Disclosure Project
CO2 Carbon Dioxide
CSRD Corporate Sustainability Reporting Directive
GOV-1 Disclosure Requirement Disclosure Obligation - The Role of Administration, Management, and
Oversight Bodies
GOV-5 Disclosure Requirement Disclosure Requirement - Risk Management and Internal Control Mana
gement on Sustainability Reporting
SBM-1 Disclosure Requirement Disclosure Requirements - Market Position, Strategy, Business Model,
and Value Chain
IRO-1 Disclosure Requirement Disclosure Requirement - Description of Processes to Identify and Eva
luate Material Impacts, Risks, and Opportunities
DNSH Do no significant harm
EFRAG European Financial Reporting Advisory Group
EMAS Eco-Management and Audit Scheme
ESRS European Sustainability Reporting Standards
ESRS 1 European Sustainability Reporting Standard 1: General Requirements
ESRS 2 European Sustainability Reporting Standard 2: General Information
ESRS E1 European Sustainability Reporting Standard E1: Climate Change
ESRS E2 European Sustainability Reporting Standard E2: Pollution
ESRS E3 European Sustainability Reporting Standard E3: Water and Marine
Resources
ESRS E4 European Sustainability Reporting Standard E4: Biodiversity and
Ecosystems
ESRS E5 European Sustainability Reporting Standard E5: Resource Use and
Circular Economy
ESRS G1 European Sustainability Reporting Standard G1: Corporate Conduct
ESRS S1 European Sustainability Reporting Standard S1: Own Workforce
ESRS S2 European Sustainability Reporting Standard S2: Workers in the Value
Chain
ESRS S3 European Sustainability Reporting Standard S3: Affected Communities
ESRS S4 European Sustainability Reporting Standard S4: Customers, Consumers,
and End Users
EU European Union
GHG Greenhouse Gases
GRI Global Reporting Initiative
IFRS International Financial Reporting Standards
ISO International Organization for Standardization
ISSB International Sustainability Standards Board
SDGs Sustainable Development Goals
Table of terms de
fined by the ESRS
Definition ESRS
Actions The actions refer to: 1) actions and action plans (including transition
plans) undertaken to ensure that the enterprise achieves its set goals and
through which the enterprise seeks to address material impacts, risks, and
opportunities; and 2) decisions supporting these actions with financial,
technological, human, or other resources.
ESRS 1
General re
quirements
Stakeholders in the
value chain
Value chain actors are individuals or entities upstream or downstream of
the value chain. An entity is considered downstream of the enterprise (e.g.,
distributors, customers) when it receives products or services from the
enterprise; it is considered upstream of the enterprise (e.g., suppliers) when
it provides products or services used in the development of the enterprise's
own products or services.
ESRS 1
General
requirements
Administrative,
management and
supervisory bodies
The governing bodies with the highest decision-making authority in
the enterprise, including its committees. If there are no administrative,
management or supervisory bodies of the enterprise, the chief executive
officer and, if such a function exists, the deputy chief executive officer
should be included. In some jurisdictions, governance systems consist of
two levels, where supervision and management are separate. In such cases,
both levels are included in the definition of administrative, management and
supervisory bodies.
ESRS 2
General
disclosure

Affected communities People or groups living or working in the same area that has been or may
be affected by the operations of a reporting enterprise or its value chain.
Affected communities can range from those living near the company's
operations (local communities) to those living at a distance. Affected
communities include both indigenous populations directly and potentially
affected.
ESRS S3
Affected
communities
Atmospheric
pollutants
Direct emissions of sulfur dioxide (SO2), nitrogen oxides (NOx), non-methane
volatile organic compounds (NMVOCs), and fine particulate matter (PM2.5)
as defined in Article 3, points 5 to 8, of Directive (EU) 2016/2284 of the
European Parliament and of the Council; ammonia (NH3) as indicated in that
directive; and heavy metals (HM) as indicated in Annex I of that directive.
ESRS E2
Pollution
Corruption To induce someone dishonestly to act in one's favor by giving them a gift of
money or another incentive.
ESRS G1
Corporate
conduct
Business Model The system of transforming inputs by the enterprise through its set of
business activities into outputs and outcomes aimed at fulfilling the strategic
objectives of the enterprise and creating value over the short, medium, or
long term. The company may have one or more business models.
ESRS 2
General
requirements
Trade relations The relationships that the enterprise maintains with business partners,
entities within its value chain, and any other non-state or state entity directly
connected to its business operations, products, or services. Business
relationships extend beyond direct contractual relationships and include
indirect relationships within the enterprise's value chain, beyond the first
level, and equity positions in joint ventures or investments in corporate
entities.
ESRS 1
General
disclosure
Carbon dioxide
equivalent (CO2)
The amount of carbon dioxide (CO2) emissions that would cause the same
integrated radiative forcing or the same temperature change, over a specific
time horizon, as a quantity emitted of a greenhouse gas (GHG) or a mixture
of GHGs. CO2eq is the universal unit of measurement used to indicate
the global warming potential (GWP) of each greenhouse gas, expressed
in terms of the GWP of one unit of carbon dioxide. It is used to assess
whether releasing (or avoiding releasing) different greenhouse gases has an
equivalent impact on a common basis.
ESRS E1
Climate
change
Child labor Child labor refers to work that deprives children of their childhood, potential,
and dignity, and is detrimental to their physical and mental development. It
includes work that:
i. is mentally, physically, socially, or morally dangerous and harmful to
children; and/or
ii. interferes with their schooling: depriving them of the opportunity to
attend school; forcing them to leave school prematurely; or requiring them
to attempt to combine school attendance with excessively long and heavy
work.
For the purposes of this definition, a child is defined as a person under
the age of 15 or the completion of compulsory schooling, whichever is
higher. There may be exceptions in some countries where economies and
educational structures are not sufficiently developed, and a minimum age
of 14 years is applied. These exceptional countries are specified by the
International Labor Organization (ILO) in response to a special request from
the concerned country and in consultation with representative employers'
and workers' organizations.
ESRS S1 Own
workforce
Circular economy An economic system in which the value of products, materials, and other
resources of the economy is maintained for as long as possible, improving
their efficient use in production and consumption, thereby reducing the
environmental impact of their utilization, minimizing waste, and the release
of hazardous substances throughout their life cycle, including through the
application of the waste hierarchy.
ESRS E5
Resource use
and circular
economy

Principles of the
circular economy
The circular economy is based on three principles, guided by design:
(i) Eliminate waste and pollution;
(ii) Keep products and materials in use at their highest value; and
(iii) Regenerate natural systems.
ESRS E5
Resource use
and circular
economy
Climate change
adaptation
Climate change adaptation refers to the process of adjusting to actual
and expected climate change and its impacts. (based on Regulation (EU)
2020/852)
ESRS E1
Climate
change
Climate change
mitigation
Climate change mitigation refers to the process of reducing greenhouse gas
emissions and containing the increase in global average temperature well
below 2°C and pursuing efforts to limit it to 1.5°C above pre-industrial levels,
as stipulated by the Paris Agreement. (based on Regulation (EU) 2020/852)
ESRS E1
Climate
change
Collective bargaining Collective bargaining encompasses all negotiations conducted between an
employer, a group of employers, or one or more employers' organizations
on one side, and one or more trade unions or, in their absence, worker
representatives duly elected and authorized by them in accordance with
national laws and regulations on the other side, for:
determining working conditions and terms of employment; and/or
(i) determining working conditions and terms of employment; and/or
(ii) regulating relationships between employers and workers; and/or
(iii) governing relationships between employers or their organizations and a
workers' organization or workers' organizations.
ESRS S1 Own
workforce
Consumer Consumers are individuals who purchase, consume, or use goods and
services for personal use, either for themselves or others, and not for resale
or commercial purposes. Consumers include both actual and potential end
users.
ESRS S4
Consumers
and end-users
Corporate Culture Corporate culture expresses goals through values and beliefs. It guides the
company's activities through the sharing of group conventions and norms,
such as values or mission statements or a code of conduct.
ESRS G1
Business
Conduct
Corruption Abuse of entrusted power for private gain, which may be instigated by
individuals or organizations. It includes practices such as facilitation
payments, fraud, extortion, collusion and money laundering. It also includes
the offering or receiving of any gift, loan, reward or other advantage to or
from any person as an inducement to do anything dishonest, illegal or a
breach of trust in the conduct of the company's business. This may include
benefits in cash or in kind, such as free goods, gifts and holidays, or special
personal services, provided in order to obtain an improper advantage, or
which may involve moral pressure to receive such an advantage.
ESRS G1
Business
Conduct

Full Glossary: Italian English

TXT E-Solutions S.p.A. Via Milano, 150 Cologno Monzese 20093 (MI) www.txtgroup.com