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TELSTRA GROUP LIMITED Interim / Quarterly Report 2004

Apr 20, 2004

65927_rns_2004-04-20_44030f10-946b-47ce-9992-7887219274a7.pdf

Interim / Quarterly Report

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21 April 2004

The Manager

Company Announcements Office Australian Stock Exchange 10th Floor, 20 Bond Street SYDNEY NSW 2000

Office of the Company Secretary

Level 41 242 Exhibition Street MELBOURNE VIC 3000 AUSTRALIA

Telephone 03 9634 6400 Facsimile 03 9632 3215

ELECTRONIC LODGEMENT

Dear Sir or Madam

Telstra Corporation Limited 03/04 Third Quarter Market Update

In accordance with the listing rules, I attach an announcement for release to the market.

The CEO and CFO have pre-recorded their comments on the 3rd Quarter revenue performance. This commentary will be available on Telstra's Corporate Communications Centre and can be access via the following URL http://www.telstra.com.au/communications/calendar/calendarevent.cfm?ObjectID=4 43.

Yours sincerely

Tourla brak

Douglas Gration Company Secretary

Telstra Corporation Limited ACN 051 775 556 ABN 33 051 775 556

Telstra Corporation Limited '03/04 Third Quarter Market Update

Mobiles and Internet drive domestic growth

Overview

Quarter ended 31 March 2004: reported total revenue, which includes asset sales, increased \$108 million or 2.1%1 to \$5,130 million. Reported sales revenue increased 1.0% to \$5,014 million.

Underlying2 total revenue increased \$49 million or 1.0% to \$5,061 million. Underlying2 sales revenue increased by \$41 million or 0.8% to \$5,006 million. Growth occurred in mobiles, internet and directory services, offset by a reduction in Hong Kong CSL primarily due to foreign exchange translation.

Excluding revenue from external construction activity and the cable recovery and recycling project, underlying2 domestic3 sales revenue increased \$133 million or 3.0% to \$4,635 million.

Nine months ended 31 March 2004: Total reported revenue of \$15,956 million decreased 2.7%, due mainly to the impact of revenue from the sale of commercial properties in the prior year. Reported sales revenue increased 0.3% to \$15,470 million.

Total underlying2 revenue increased 0.1% to \$15,611 million. Underlying2 sales revenue increased 0.2% to \$15,462 million.

Excluding revenue from external construction activity and the cable recovery and recycling project, underlying2 domestic3 sales revenue increased \$309 million or 2.2% to \$14,337 million.

The following details the Telstra group revenue result for the quarter and nine months ended 31 March 2004.

Mobiles

Total Mobile revenues grew by 5.7% or \$50 million for the quarter and 6.1% or \$165 million for the nine months ended 31 March 2004.

  • Mobile services revenue has increased 9.7% or \$75 million for the quarter and 7.3% or \$176 million, for the nine months, due to a range of factors including:
  • Increases in mobile services in operation of 13.1% to 7.2 million attributable to the 23.1% $\bullet$ growth in prepaid services. Revenue growth from prepaid and postpaid subscriber increases, including the addition of 184,000 since December 2003.
  • Revenue growth from increases in mobile services in operation is partially offset by a \$34 $\bullet$ million increase in loyalty bonuses provided to customers in the quarter.
  • Revenues from short message service (SMS) increased 22.8% to \$106 million in the $\bullet$ quarter as a result of increases in the number of messages by 28.7% to 489 million. There were 1,399 million SMS messages sent over the nine month period, which represents an increase of 38.2% over the previous corresponding period.
  • Increase in Mobile voice minutes for the third quarter of 20.6% including increases of 17.4% in postpaid voice minutes and a 65.1% increase in prepaid voice minutes.
  • International roaming revenues increased 16% for the quarter with the recovery in International travel after the SARS outbreak and other world events.

Mobile handset revenue has decreased 24.0% or \$25 million for the quarter, while the reduction for the nine month period was 4.0% or \$11 million primarily due to the move to lower value prepaid handsets and higher volumes of subsidised handsets.

Adjusted Mobiles services revenue growth, after allowing for loyalty bonuses and including mobiles terminating revenue, was 10.0% for the quarter and 9.3% for the nine month period.

Internet and IP

Internet and IP increased \$54 million or 27.6% in the quarter and \$126 million or 21.5% in the nine month period.

This was achieved through the continued strong growth in consumer broadband subscribers of 113% to 617,000, and narrowband subscribers of 5.6% to 1,197,000. The accelerating growth in this product is attributable to increased internet usage, self install kits and successful broadband marketing campaigns. Growth on the nine month period has been impacted by rebates given to customers due to the e-mail outage in October 2003.

Telstra's IP solutions, including managed metropolitan and wide area network IP services, have also performed strongly growing \$8 million or 26.7% in the quarter and \$23 million or 26.7% in the nine month period. IP technology is becoming mainstream for corporate and government customers in Australia and this growth has been achieved in an extremely competitive market.

PSTN Products

PSTN products increased by 1.0% to \$6,015 million for the nine months, and was flat at \$1,698 million in the quarter ended 31 March 2004. Rebalancing initiatives across the PSTN product groups have increased access revenues, partly offset by reductions in calling revenues.

  • Basic access revenues grew 2.2% for the quarter reflecting the impact of rebalancing. Basic access lines in service remain steady, lower by 30,000 to 10.43 million in the first nine months. Basic access revenues grew 3.0% or \$71 million to \$2,405 million over the nine month period.
  • Local call revenue decreased 3.6 % for the quarter mainly due to a 3% reduction in the number of calls due to product substitution to mobiles, fixed to mobiles and the internet and call price reductions as a result of the rebalancing initiatives. Local call revenue decreased 2.7% in the nine month period.
  • PSTN value added services reduced 12.7% for the quarter, partially due to the migration of Fixed line MessageBank® and Call Return (*10#)TM customers to the free offering Telstra
    Home MessageBank® and Call Return (*10#)TM customers to the free offering Telstra
    Home Messages 101TM and 1# Feature Assistant million or 7.5% to \$196 million in the nine month period.
  • National long distance revenue decreased 3.5% for the quarter due to the 6.6% reduction in volumes as a result of product substitution to mobiles, fixed to mobiles and the internet. National long distance decreased 1.6% for the nine month period.
  • Fixed to mobile revenue grew \$23 million or 6.1% for the quarter with volumes increasing $\bullet$ 8.1% due to continued growth in the number of mobile services in the Australian market and substitution from fixed to fixed services. Fixed to mobile revenue continues to grow strongly with growth of \$78 million or 6.9% for the nine month period.
  • International direct revenue has reduced 11.0% for the quarter attributable to the 10.7% decline in the number of call minutes due to customers migrating to other products such as e-mail, calling cards and mobiles. International direct revenue has reduced \$30 million or 12.8% for the nine month period.

Traditional Data

Traditional Data revenue decreased 3.1% and 3.2% for the quarter and nine month period respectively, due to product substitution to technologically advanced IP and DSL based product options. This decrease has been offset by growth in Frame Relay due to a tariff restructure which has stimulated the migration from the ISDN data product.

ISDN

ISDN remained flat for the quarter with a 4.2% increase in ISDN access lines due to the penetration into the SME and consumer markets. Growth in access fee and ISDN voice revenue is offset by reduction in ISDN data revenue as corporate customers have been migrating to more technologically advanced products such as Frame Relay and IP products. ISDN revenue decreased for the nine month period by 3.5% or \$25 million.

Advertising & Directories

Reported advertising and directories revenues, including revenue generated by Trading Post, increased 14.5% and 7.4% for the quarter and nine month period respectively. The Trading Post Group was acquired by Sensis Pty Ltd in March 2004. Trading Post revenues of \$8 million are excluded from the underlying2 results.

Underlying2 advertising and directories revenues increased \$23 million or 10.7% for the quarter and \$62 million or 6.6% for the nine months ended 31 March 2004. The higher revenue was attributable to strong growth in Yellow Pages® print and Yellow Pages® online including location and navigation online products.

Intercarrier Services

Intercarrier services revenue remained flat for the quarter and decreased 0.9% for the nine month period ended 31 March 2004, as a result of reduced volumes and lower PSTN terminating rates, which are consistent with the industry trend. In addition, a reduction for the quarter in wholesale transmission product revenue was due to competitive pricing pressures arising from excess supply. These reductions are offset by increased SMS interconnect revenues for the quarter due to higher volumes.

Inbound calling products

Inbound calling products revenue declined 2.5% for the quarter and 4.0% for the nine month period ended 31 March 2004 due to the impact of inbound number portability. These products have been adversely affected by competition in the past, but performance is being maintained as Telstra adopts a customer solution approach to retain and win back customers.

Solutions Management

Solutions Management revenues increased 3.5% for the quarter ended 31 March 2004, primarily due to increased revenue from new major contracts and growth in the managed wide area networks and hosting revenues. This growth is offset by the completion of major contracts during the first half of 2003 resulting in a decrease for the nine month period of 0.6%.

Hong Kong CSL

In local currency (HK\$), revenue reduced 8.9% for the quarter ended 31 March 2004, reflecting continuing strong price competition. For the nine month period revenues reduced 6.8%, representing the recent aggressive price competition with reductions in mobile services revenue,

Telstra Corporation Limited and controlled entities

the number of mobile services and average revenue per user. In Australian dollars, revenues reduced 31.3% or \$76 million in the quarter, with the impact of the exchange rates contributing approximately \$44 million to the revenue reduction. For the nine month period the exchange rate impact contributed approximately \$133 million to this year on year reduction while \$49 million of the reduction was due to aggressive competition and market conditions.

Telstra Clear

In local currency (NZ\$), revenue increased 7.3% for the quarter and 4.5% for the nine months ended 31 March 2004. Revenue growth has been achieved from solid retail growth offset by rate reductions in the wholesale international market. In Australian dollars, revenue increased 2.1% to \$144 million in the quarter and 3.1% to \$427 million for the nine month period.

Other Controlled Entities

Other controlled entities revenue increased \$4 million or 7.8% for the quarter ended 31 March 2004. For the nine month period other controlled entities revenue declined by 19.8%, primarily due to the prior year revenues from the customer sales and service centre, now being operated directly by Foxtel and the sale of Mobitel in the previous year.

Other Sales and Service

Revenue from other sales and service declined 2.7% for the quarter due to reductions in revenue from external construction and the cable recovery and recycling project, card services and information calls offset by increased Foxtel bundling revenue. For the nine month period, other sales and service revenue declined by 14.6%, which includes a prior period accounting adjustment in the first half of 2003.

Other Revenue

Other revenue grew 17.0% for the quarter driven by increased government receipts. Other revenue for the nine month period decreased 5.7% to \$149 million which includes a reduction in lease rent received for properties and vehicles.

Service

Telstra continues to provide high service levels across Australia as evident in the recent Australian Communications Authority report for the December 2003 quarter.

Outlook

  • The company continues to focus on increasing margins with targeted cost growth below any revenue growth and absolute costs below those for the previous year. There is no change to previous quidance relating to cost reduction targets
  • Core domestic operating capital expenditure is tracking below the levels for the same period last year, with quidance on expenditure remaining around \$2.9 billion.
  • The company continues to generate strong free cash flow from capital expenditure and cost management programs.

Strategic Direction

Our objective remains to pursue balanced domestic growth driven by accelerating uptake of broadband products and improving mobiles share. We see customer ownership and excellent customer service as key to a continuing strong market share position and fundamental to protecting PSTN products and our strong cashflow.

Management remains committed to improving margins from a focus on our \$800 million cost reduction program, and combined with tight capital expenditure management, growing free cashflow.

Recent domestic acquisitions have met both our strategic fit and investment criteria. The strategy of managing cashflow growth and investing in acquisitions that meet our investment criteria, while remaining committed to our capital management program, is directed at improving overall returns to our shareholders.

For enquires on this announcement contact: John Stanhope Chief Financial Officer Telstra Corporation Limited

David Anderson Manager, Investor Relations Telstra Corporation Limited Phone: 61 3 9634 8014 Email: [email protected]

Footnotes:

  • All percentages relate to growth on prior corresponding period (PCP) $(1)$ $(2)$ Underlying numbers exclude revenues from the acquisition of Trading Post and asset sates.
  • Domestic revenues exclude all offshore revenues. $(3)$
  • Statistical data is represented in millions unless otherwise stated, and represents management's best estimates. $(4)$

Market Update
for three months ending 31 March 2004

Q3 2004
Reported
Q3 2004
Underlying 2
Q3 2003
Reported
Q3 2003
Underlying 2
Reported
Growth
%
Underlying 2
Growth
96
Underlying 2
Miment
Smillions
Mobiles
Mobile services 850 850 775 775 9.7% 9.7% 75
Mobile handsets 79 79 104 104 (24.0% (24.0% (25)
Total Mobiles 929 929 879 879 5.7% 5.7% 50
Internet and IP solutions 250 250 196 196 27.6% 27.6% 54
PSTN products
Basic access 795 795 778 778 2.2% 2.2% 17
Local calls 376 370 384 384 (3.6%) (3.6%) (14)
PSTN value added services 62 62 71 71 (12.7%) (12.7% (9)
National long distance calls 278 278 288 288 (3.5%) (3.5%) (10)
Fixed to mobile 398 398 375 375 6.1% 6.1% 23
International direct 65 65 73 73 (11.0% (11.0% (8)
Total PSTN products 1,968 1,968 1,969 1,969 0.0% 0.0% $\langle 1 \rangle$
Traditional Data 253 253 261 251 (3.1% (3.1% (8)
ISDN (Access and Catls) 227 227 227 227 0.0% 0.0% o.
Advertising and Directories 245 237 214 214 14.5% 10.7% 23
Intercorrier services 280 280 280 280 0.0% 0.0% ø
Inbound calling products 119 119 122 122 (2.5% (2.5%) (3)
Solutions management 117 117 113 113 3.5% 3.5% 4
Various Controlled Entities (excluding HK CSL & TClear) 55 55 51 51 7.8% 7.8%
HK CSL 167 167 243 243 (31.3%) (31.3%) (76)
Teistra Clear 144 144 141 141 2.1% 2.1% $\overline{\mathbf{3}}$
Customer premises equipment 47 47 49 49 (4.1% (4.1% (2)
Payphones 36 36 38 38 (5.3%) (5.3%) (2)
Other sales & service 177 177 182 182 (2.7% (2.7% (5)
Sales revenue 5,014 5,006 4,965 4,965 1.0% 0.8% 41
Other revenue
Total revenue 116
5,13(
55
5,061
61
5,024
47
5,012
96.2%
2.1%
17.0%
1.0%
$\bf8$
49
Domestic 3 Sales Revenue
Total Sales Revenue 5,014 5,006 4,965 4,965 1.0% 0.8% 41
Less Offshore Sales Revenue 353 353 412 412
Domestic 3 Sales Revenue 4,661 4,653 4,553 4,553 2.4% 2.2% 100
Less
NDC & Cable Recovery Revenues 18 18 51 51 (65.7%) (65.7%) (33)
Domestic 3 Sales Revenue (exci NDC/Cable Recovery) 4,643 4,635 4,502 4,502 3.1% 3.0% 133
Selected statistical data
Mobile voice telephone minutes 1,554 1,289 20.6%
Local calls (number of calls) 2,324 2,395 (3.0%)
National long distance minutes 2,128 2,278 (6.6%)
Fixed to mobile minutes 1,070 990 8.1%
International direct minutes 161 180 (10.7%)

Market Update
for nine months ending 31 March 2004

March 2004
Reported
March 2004
Underlying 2
March 2003
Reported
March 2003
Underlying 2
Reported
Growth
%
Underlying 2
Growth
%
Underlying 2
M/ment
\$ mittions
Mobiles
Mobile services 2,583 2,583 2,407 2,407 7.3% 7.3% 176
Mobile handsets
Fotal Mobiles
265 265 276 276 (4.0% (4.0% (11)
165
internet and IP solutions 2,848
713
2,848
713
2,683
587
2,683
587
6.1%
21.5%
6.1%
21.5%
126
PSTIN
Basic access 2,465 2,465 2,334 2,334 3.0% 3.0% 71
Local calls 1,148 1,248 1,180 1,180 (2.7%) (2.7%) (32)
PSTN volue added services 196 196 212 212 (7.5% (7.5% (16)
National long distance calls 856 856 870 870 (1.6% (1.6%) (14)
Fixed to mobile 1,206 1,206 1,128 1,128 6.9% 6.9% 78
International direct 204 204 234 234 (12.8% (12.8% (30)
Total PSTN 6,015 6,015 5,958 5,958 1.0% 1.0% 57
Fraditional Data 762 762 787 787 (3.2%) (3.2%) (25)
SDN (Access and Calls)
Advertising and Directories
698 698
1,006
723
944
723
944
(3.5%
7.4%
(3.5%)
6.6%
(25)
62
Intercarrier services 1,014
863
863 871 871 (0.9% (0.9% (8)
inbound calling products 357 357 372 372 (4.0% (4.0%) (15)
Solutions management 350 350 352 352 (0.6% (0.6% (2)
Various Controlled Entities (excluding HK CSL & TClear) 134 134 167 167 (19.8% (19.8% (33)
HK CSL 544 544 727 727 (25.2% (25.2% (183)
Telstra Clear 427 427 414 414 3.1% 3.1% 13
Customer premises equipment 138 138 149 149 (7.4%) (7.4%) (11)
Payphones
Other sales & service
108
499
108
499
113
584
113
584
(4.4%
(14.6%
(4.4%
(14.6%
(S)
(85)
Sales revenue 15,470 15,462 15,431 15,431 0.3% 0.2% 31
Other revenue
Total revenue
486
15,956
149
15,61
960
16,390
158
15,589
(49.4%
(2.7%
(5.7%
0.1%
(9)
$\bf 22$
Domestic 3 Sales Revenue
Total Sales Revenue 15,470 15,462 16,391 15,431 0.3% 0.2% 31
Less Offshore Sales Revenue 1071 1071 1228 1228
Domestic a Sales Revenue 14,399 14,391 14,203 14,203 1.4% 1.3% 188
Less
NDC & Cable Recovery Revenues 54 54 175 175 (69.4% (69.4% (121)
Domestic 3 Sales Revenue (excl NDC/Cable Recovery) 14,345 14,337 14,028 14,028 2.39 2.2% 309
Selected statistical data*
Mobile voice telephone minutes 4,565 3,883 17.6%
Short Message Service (SMS) (number of messages) 1,399 1,012 38.2%
Mobile services in operation (thousands) 7,169 6,338 13.1%
Broadband subscribers (thousands) 617 290 112.8%
Narrowband subscribers (thousands) 1,197 1,134 5.6%
Total On-line subscribers (thousands) 1,814 1,424 27.4%
Basic access lines in service
Local calls (number of calls)
10.43 10.48 (0.5%)
National long distance minutes 7,155
6,471
7,414
6,934
(3.5%)
(6.7%)
Fixed to mobile minutes 3,169 2,945 7.6%
International direct minutes 499 567 (12.0%)
(SDN access (basic lines equivalents) (thousands) 1,250 1,199 4.2%
Foxtel SIOs (thousands) 867 816 6.3%

Telstra Corporation Limited (ABN 033 051 775 556)

Nine months ended 31 March 2004

This schedule details the adjustments made to the reported results for the fiscal of years 31 March 2004 and 2003 to arrive at the underlying business performance.

sm
March 2004 March 2004 March 2003 March 2003 Reported Underlying $^2$
Reported Asset / Investment Underlying 2 Reported Asset/ Underlying 2 Growth Growth %
Sales Trading Post Total Adjust. Investment Sales Total Adjust.
Mobiles
Mobile services 2,583 Ω 2,583 2,407 2,407 7.3% 7.3%
Mobile handsets 265 265 276 276 $(4.0\%)$ $(4.0\%)$
Total Mobiles 2,848 $\theta$ 2,848 2,683 2,683 6.1% 6.1%
Internet and IP solutions 713 D. 713 587 587 21.5% 21.5%
PSTN
Basic access 2,405 2,405 2,334 2,334 3.0% 3.0%
Local calls 1,148 1,148 1,180 1,180 (2.7%) (2.7%)
PSTN value added services 196 196 212 212 (7.5%) (7.5%)
National long distance calls 856 856 870 870 (1.6%) (1.6%)
Fixed to mobile 1,206 1,206 1,128 1,128 6.9% 6.9%
International direct 204 204 234 234 (12.8%) (12.8%)
Total PSTN 6,015 6,015 5,958 5,958 1.0% 1.0%
Traditional Data 762 762 787 787 (3.2%) (3.2%)
ISDN (Access and Calls) 698 698 723 723 (3.5%) (3.5%)
Advertising and Directories 1,014 (8)
(8)
1,006 944 944 7.4% 6.6%
Intercarrier services 863 863 871 871 $(0.9\%)$ $(0.9\%)$
Inbound calling products 357 357 372 372 $(4.0\%)$ $(4.0\%)$
Solutions management 350 350 352 352 $(0.6\%)$ $(0.6\%)$
Various Controlled Entities (excluding HK CSL & TClear) 134 134 167 167 (19.8%) (19.8%)
HK CSL 544 544 727 727 (25.2%) (25.2%)
Telstra Clear
Customer premises equipment
427
138
427
138
414
149
414
149
3.1%
(7.4%)
3.1%
(7.4%)
Payphones 108 108 113 113 (4.4%) (4.4%)
Other sales & service 499 499 584 584 (14.6%) (14.6%)
Sales revenue 15,470 $\mathbf{0}$ (8)
(8)
15,462 15,431 $\Omega$ 15,431 0.3% 0.2%
Other revenue 486 (337) (337)
$\circ$
149 960 (802)
(802)
158 (49.4% (5.7%)
Total revenue 15,956 (337) (8)
(345)
15,611 16,391 (802)
(802)
15,589 (2.7%) 0.1%

Telstra Corporation Limited (ABN 033 051 775 556) Quarter Ended 31 March 2004

Summary Underlying" Quarterly Data Q1 OTRPCP Q2 OTRPCP Half 1 YTD PCP Q3 QTRPCP 03 YTD YTD -04 QTR PCP Full Year YTD PCP Q 1 OTR PCP Q2 OTRPCP Half 1 YTD PCP Q3 OTRPCP Q3 YTD QTR PCP"
Sep-02 Sep-02 Dec-02 Dec-02 Dec-02 Dec-02 Mar-93 Mar-03 Mar-03 Mar-03 Jun-03 Jun-03 Jun-03 Jun-03 $Sep-03$ $Sep-03$ Dec-03 Dec-03 Dec-03 Dec-03 Mar-04 Mar-94 Mar-94 Mar-04
Revenue
Mobiles
Mobile services 817 2.9% 815 (2.6% \$,632 0.1% 775 (1.4% 2,407 (0.4% E20 (0.6% 3,227 (0.5% 965 3.4% 889 9.1% 1,733 6.2% 450 9.7% 2,583 7.3%
Mobile handsets -69 56.8% \$02 37.8% \$72 45.8% 184 108.0% 276 66.33 130 49.75 386 76.8% -97 40.6% 89 012.7% 186 4.1% 79 \$24.0% 265 (4.0%)
vlobiles Bas 5.7% 917 0.7% 1,804 3.1% 879 5.1% 2,663 3.8% 930 5.3% 3,613 4.2% 942 6.3% 978 6.7% 1,919 6.4% 929 -5.7% 2,848 $6.1\%$
interriet and IP solutions 190 46.2% 201 37.7% 391 42.7% 196 30.7% 587 37.8% 227 24.7% 814 34.3% 235 23.7% 228 13.4% 463 18.4% 250 27.6% 713 21.5%
PSTN products
Basic access 765 10.2% 791 9.4% \$,556 9.8% 778 8.2% 2,334 9.3% 748 0.7% 3,083 7.1% 791 3.4% 819 3.5% 1,610 3.5% 795 2.2% 2,405 $3.0\%$
Local colls 397 $(11.0\%$ 399 (6.3% 796 (8.7% 384 (0.3% 1,180 (6.3%) 387 0.3% 1,567 (4.6%) 394 (0.8% 384 (3.8% 778 $(2.3\%)$ 370 (3.6%) 1,148 (2.7%)
PSTN value added services -68 3.0% 74 12.1% 341 6.8% 73 9.2% 212 7.6% 68 6.3% 28/3 6.9% 68 0.0% 66 (10.8% 134 (5.0%) -62 (12.7%) 196 (7.5%)
National long distance calls 285 (6.3% 298 (2.9% 582 (4.7%) 288 (6.2% 870 (5.2% 292 (2.0% 1,162 (4.4% 292 2.5% 286 (4.0% 578 (O. 7%) 278 (3.5%) 856 (1.6%)
Fixed to mobile 373 7.5% 382 5.5% 753 6.5% 375 5.9% 1,128 6.3% 389 8.7% 1,517 6.9% 402 8.4% 407 6.5% ISO8 7.3% 398 6.1% 1,206 6.9%
International direct 46 (9.1% 80 (7.0% 361 (6.9% 73 (9.9% 234 (8.2% 71 (32.3% 397 (0.6% 68 (15.0% -71 (12.3% 139 13.7% 65 (11.0% 204 (32.8%
otal PSTN products 1,966 1.2% 2,024 2.7% 3,989 2.0% 1,969 3.0% 5,958 2.3% 1,955 \$.3% 7,916 2.1% 2,015 2.5% 2,033 0.4% 4,047 1.5% 1,955 0.0% 6,015 1.0%
Fraditional Data 264 (4.3%) 262 (2.2% 526 (3.5%) 263 7.4% 787 0.0% 267 \$.5% 1,053 0.2% 260 (1.5% 249 (5.0% 509 (3.2%) 253 (3.1% 762 $(3.2\%)$
SDN (Access and Calls) 255 (7.9%) 241 (7.7% 496 $(8.0\%$ 227 (30.3%) 723 (8.6% 227 (7.7%) 951 $(B.3\%$ 237 (7.1% 233 (3.3% 471 (5.0% 227 0.0% 698 (3.5%)
Advertising and Directories 169 13.4% 562 2.4% 731 4.7% 214 18.9% 944 7.5% 273 5.8% 1,217 7.2% 185 9.5% 584 3.9% 769 5.2% 237 10.7% 1,006 6.6%
intercorrier services 380 7.9% 292 0.7% 591 4.0% 280 2.6% 871 3.6% 286 \$.3% 1,157 2.9% 287 (4.3% 295 1.0% 563 (1.4% 280 0.0% 863 (0.9%)
inbuund calling products 126 (17.1% 124 (15.6% 250 (16.4% 122 (32.9% 372 (15.3% 122 0.0% 494 (12.1%) 139 (5.6% 19 (4.0% 238 (4.8%) 139 (2.5%) 357 $(4.0\%)$
Solutions management 114 2.7% 125 13.6% 239 8.1% 113 5.6% 352 7.3% 135 (9.4%) 487 2.1% 126 10.5% 107 (14.4% 233 (2.5%) 137 3.5% 350 $(0.6\%)$
Other controlled entities (excl HK CSL & TClear) -63 (41.1% 53 (53.8% 217 (46.1% 53 (49.0% 167 (47.3% 55 (32.9% 221 (44.6% 31 150.8% 48 (9.4% 79 (32.5% 55 7.8% 134 (39.8%)
Rong Kong CSL 244 (17.0% 240 (14.9% 484 (16.1% 243 (7.3%) 727 (13.2% 181 (25.2%) 908 (15.9% 191 (21.7% 186 (22.5% 377 (22.1% 167 (31.3%) 544 (25.2%)
TelstraClear U.U. $-0.0%$ 0.0% $0.0\%$ 0.0% 0.0% 8.0% 142 2.5% 140 3.7% 282 3.3% 144 2.1% 427 $3.1\%$
Customer premises equipment -49 (3.9% 51 (3.8% 100 (3.8%) 49 \$1.4% 149 0.7% -45 (21.3% 194 (4.9% -46 (6.1% -46 (9.8% 92 (0.0% -47 (4.1%) 138 (7.4%)
Payphones -37 (2.6% 38 (2.6% 75 (3.8% 38 (2.6%) 113 (2.6% 35 (5.4%) 145 (3.9% 36 (2.7% 37 (2.6% 72 (4.0% 36 (5.3%) 108 (4.4%)
Other sales & service 205 19.9% 197 (23.2% 402 (4.5%) 182 12.3% 584 0.2% 190 (31.6%) 774 (2.9% 180 (12.2% 341 (28.4% 322 (19.9% 177 (2.7% 499 (34.6%
Sales revenue 4,868 1.1% 5,327 (3.1% 10,195 (0.1% 4,824 2.6% 15,017 0.8% 4,928 (0.4%) 19,947 0.5% 5,032 0.5% 5,424 (0.7% 10,456 (0.1% 5,006 0.8% 15,462 $0.2\%$
Other revenue -54
4,922
(46.0% 57
5,384
5.6%
(3.0%
311
10,306
(27.9%)
(0.5%
47
4,871
(7.8% 158
15,175
(22.9% 104
5,032
20.9%
(0.35)
262
20,209
(10.0%)
-5.3%
52
5,084
(3.7% -47
5,466
(26.3% 96
10,550
(15.3%)
(0.3%)
55 17.0% 149
15,611
(5.7%)
$0.1\%$
Total revenur 5.1% 2.5% 0.5% 0.5% (1.0% 5,061 1.0%
Selected statistical data."
Mobile voice telephone minutes 1,270 7.1% 1,323 5.5% 2,594 6.35 1,289 7.9% 3,883 (10.2% 1,372 12.7% 5,255 8.3% 1,473 15.5% 1,538 16.2% 3,011 16.1% 1.554 29.6% 4,565 17.6%
Short Message Service (SMS) (number of messages)" 290 26.5% 342 35.0% 632 31.0% 380 42.0% 1,012 34.9% 401 53.9% 1,413 39.8% 432 49.0% 478 39.8% 910 44.0% 489 28.6% 1,399 38.2%
Mobile services in operation (thousands) 5,884 8.7% 6,098 8.2% 6,098 8.2% 6,338 $9.5\%$ 6,338 9.5% 6,569 10.6% 6,569 10.6% 6,720 14.2% 6,985 14.5% 6,985 14.5% 7,369 13.1% 7,169 33.1%
Broadband subscribers (thousands) 206 \$26.1% 244 121.7% 244 121.7% 290 125.8% 290 125.8% 361 113.6% 363 \$13.6% 439 113.1% 507 107.8% 507 107.8% 617 \$12.8% 637 132.8%
Narrowband subscribers (thousands) 1.084 15.4% 1,103 7.1% 1,163 7.1% 1,134 6.7% 1,134 6.79 1,358 9.6% 1,156 9.7% 1,180 4.9% \$.378 6.8% 1,178 6.8% 1,197 5.6% 1,197 5.6%
Total On-line subscribers (thousands) 1,290 24.4% 1,347 18.2% 1,347 18.2% 1,424 \$9.5% 1,424 19.5% 1,539 24.0% 1,519 24.0% 1,619 25.5% 1,685 25.1% 1,685 25.1% 1,814 27.4% 1,814 27.4%
Basic access lines in service 10.53 (0.4% 10.48 (0.5% \$0.48 (0.5% 10.48 (0.8% 10.48 (0.8% 10.46 (0.8%) 10.46 (0.8%) 10.45 (0.0% 10.44 (0.4% 10.44 (0.4% 10.43 (0.5%) 10.43 (0.5%)
Local calls (number of calls) 2,527 (3.9% 2,491 (4.8% 5,019 (4.3% 2,395 (4.3% 7,414 (4.3% 2,380 (5.6%) 9,794 (4.6% 2,435 (3.7% 2,396 (3.0% 4,831 (3.7% 2,324 (3.0%) 7,155 $(3.5\%)$
National long distance minutes 2,346 3.4% 2,310 0.1% 4,656 1.7% 2,278 (0.3% 6,934 \$.0% 2,221 (3.5%) 9,163 (0.1% 2,193 (6.5%) 2,350 (6.9% 4,343 (6.7% 2,328 (6.6%) 6,471 (6.7%)
Fixed to mobile minutes 370 8.1% 985 5.3% 1,955 6.7% -990 7.6% 2,945 7.0% 999 6.4% 3,944 6.9% 1,041 7.3% 1,058 7.5% 2,099 7.4% 1,070 8.1% 3,169 7.6%
international direct minutes 191 (2.7% 196 (3.7% 387 (2.9% 180 (5.9%) 567 (3.9% 373 (9.5%) 740 (5.2% 165 (13.4% \$73 (11.9% 338 (12.7% 361 (10.7%) 499 $(32.0\%)$
(SDN access (basic lines equivalents) (thousands) 1,225 (1.3% 1,190 (4.5% 1,190 (4.5% 1,199 (2.4% 1,199 (2.4% 1,213 (4.4%) 1,213 (4.4% 1,210 (1.2% 1,224 2.9% 1,224 2.8% 1,250 4.2% 1,250 4.2%
Foxtel SIOs (thousands) 805 15.4% 809 4.5% 809 4.5% 4186 2.8% 816 2.8% 836 4.5% 836 4.5% 449 5.6% 862 6.6% 862 6.6% 867 6.3% 467 6.3%

Footnotes:

, vouweles.
(i) Fiscal 2003/2004 and its comparative year exclude Trading Post and asset sakes from the revenue underlying base. Fiscal 2002/2003 ond its comparative year exclude TelstraClear, Keycorp and asset sales from

(iii) Mobile Services in Operation(SIOs) are net of deactivated prepaid customers who were outside the recharge only period.
(iv) Statistical data is represented in millions unless otherwise stated.

(v) Basic access line in service prior periods have been adjusted to correct on error in the accumulation process. Prior periods have been increased by between \$30,000 and 170,000 services