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TELSTRA GROUP LIMITED Interim / Quarterly Report 2004

Oct 19, 2004

65927_rns_2004-10-19_a60b75ce-5365-4a85-a2a4-24310c9be7df.pdf

Interim / Quarterly Report

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20 October 2004

The Manager

Company Announcements Office Australian Stock Exchange 4th Floor, 20 Bridge Street SYDNEY NSW 2000

Office of the Company Secretary

Level 41 242 Exhibition Street MELBOURNE VIC 3000 AUSTRALIA

Telephone 03 9634 6400 Facsimile 03 9632 3215

ELECTRONIC LODGEMENT

Dear Sir or Madam

Telstra Corporation Limited - 04/05 First Quarter Market Update

In accordance with the listing rules, I attach an announcement for release to the market.

The CEO and CFO have pre-recorded their comments on the First Quarter revenue performance. This commentary will be available on Telstra's Corporate Communications Centre and can be accessed via the following URL http://telstra.com.au/communications/calendar/calendarevent.cfm?ObjectID=581

Yours sincerely

North brake

Douglas Gration Company Secretary

Telstra Corporation Limited ACN 051 775 556 ABN 33 051 775 556

Telstra Corporation Limited 04/05 First Quarter Market Update

Pleasing revenue growth in first quarter

Highlights

  • Reported sales revenue increased by 6.9% or \$349 million to \$5,381 million. This includes \$137 œ million from new acquisitions.
  • Underlying2 sales revenue, including domestic and international activities, increased by 4.2% or s \$212 million to \$5,244 million.
  • Underlying2 domestic3 sales revenue increased by 3.9% or \$183 million to \$4,859 million. $\otimes$
  • Mobile services revenue grew by 9.4% or \$80 million. œ
  • Internet & IP Solutions grew by 31% or \$73 million œ.
  • Total broadband SIO's has exceeded the 1 million target much earlier than anticipated. œ
  • Underlying advertising and directories grew by 16% or \$29 million. s
  • Pay TV bundling grew by 97% or \$28 million ÷
  • Underlying offshore revenue grew by 119% or \$25 million due to Global Sales acquisition of customer ÷ and network bases.
  • Customers in Urban, Rural, and Remote areas of Australia continue to receive very high levels of service.

Telstra Corporation Limited 04/05 First Quarter Market Update

Pleasing revenue growth in first quarter

Overview

Quarter ended 30 September 2004: Reported total revenue increased by 2.2%1 or \$115 million to \$5,424 million. This includes \$137 million generated from new acquisitions including Trading Post, KAZ Group, PSINet Group and Damovo, offset by the decline in proceeds from asset and investment sales of \$234 million, which included the prior year sale of IBMGSA for \$154 million. Reported sales revenue increased by 6.9% or \$349 million to \$5,381 million.

Underlying2 total revenue increased by 2.8% or \$143 million to \$5,281 million. Underlying2 sales revenue, from domestic and international activities, increased by 4.2% or \$212 million to \$5,244 million. Growth occurred in the following products and services:

  • Total Mobiles grew by 8.3% or \$78 million, with Mobile Services increasing by 9.4% or \$80 million from $\alpha$ higher call revenues and value added services.
  • Internet & IP Solutions grew by 31% or \$73 million due to growth in Big Pond®M broadband, wholesale œ broadband and strong performing IP solution products;
  • Advertising and Directories grew by 16% or \$29 million due largely to the growth in White Pages®;
  • Pay TV bundling grew by 97% or \$28 million due to the introduction of digital TV; and ø
  • Offshore revenue grew by 119% or \$25 million due to Global Sales acquisition of customer and network s hases

This was partly offset by lower:

  • PSTN Products down by 1.0% or \$20 million due to reduced calling revenues across the PSTN product groups offset by increased PSTN access revenues; and
  • Specialised Data down by 6.8% or \$18 million as customers migrate to newer technologies.

Underlying2 domestic3 sales revenue increased by 3.9% or \$183 million to \$4,859 million.

The following details the Telstra group revenue result for the quarter ended 30 September 2004.

Footnotes:

All percentages relate to growth on prior corresponding period (PCP) $(1)$

$(2)$ Underlying numbers exclude proceeds from property and investment sales and revenues from the acquisitions of Trading Post, KAZ Group, PSINet Group and Damovo. Domestic revenues exclude all offshore revenues. $(3)$

Statistical data is represented in millions unless otherwise stated, and represents management's best estimates. $(4)$

Mobiles

Total Mobiles revenue, including wholesale mobiles, grew by 8.3% or \$78 million for the quarter ended 30 September 2004.

Mobile services revenue increased by 9.4% or \$80 million for the quarter attributable to increases in access fees and call revenues of \$33 million, value added services of \$44 million and wholesale services of \$3 million.

Access fees and call revenue achieved growth of 5.1% or \$33 million due to the increase in mobile services of operation of 14% to 7.7 million and increased mobile voice minutes of 14%. However, growth generated by increased volumes was impacted by yield reductions.

These increases were generated by:

  • Growth in prepaid revenues of 21% or \$14 million reflecting a 32% increase in prepaid services in operation and an increase in calling minutes of 40% offset by yield reductions due to promotions including 1c per minute on Telstra Prepaid Plus. The increase in services includes approximately 104,000 services impacted by the change in the deactivation policy made in April 2004;
  • Growth in postpaid revenues of 3.3% or \$19 million attributable to the growth in postpaid calling œ. minutes of 12% and an increase in postpaid services of 4.7%. This growth has been significantly offset by the increase in the customer usage of the included call allowance as well as from offers such as Bonus Options and Telstra Talk Plans.
  • Increase in value added services was achieved by: $\alpha$ Growth in mobile data revenue of 26% or \$27 million, attributable to:
  • Short Message Service (SMS) growth of 17% or \$17 million as the number of messages grew by 25% or 108 million. Reductions resulted from increased discounting initiatives such as Telstra Rewards and Bonus Options which provide free text and picture messages or 15c text messages;
  • œ Other mobile data of 110% or \$10 million due to growth in General Packet Radio Service (GPRS) usage including Telstra wireless access protocols (WAP). Data transmission volumes have increased as GPRS phones and hand held computers such as the Blackberry, gains popularity.
  • International roaming revenue growth of 39% or \$17 million for the quarter due to increased minutes of 銮 use following the growth in international travel including around the Olympics and an increase in inbound roaming pricing to align Telstra's charging structure with international standards.

Internet and IP

For the quarter ended 30 September 2004, Internet and IP solutions increased by \$73 million or 31%.

  • Growth of 48% or \$31 million in Big PondTM broadband is due to a 99% growth over prior corresponding $\alpha$ period in Broadband retail subscribers to 533,000. Growth is due to the introduction of competitive pricing plans and increased internet usage. This is offset by a decline in the average revenue per user from the pricing plans, and unlimited usage and higher volume capped plans.
  • Wholesale broadband grew by 104% or \$27 million with a 189% growth over prior corresponding period in gg. subscribers to 495,000. This is offset by a decrease in yields of 23% for DSL Layer 2 Internet Grade and 71% for Flexstream following introduction of new pricing plans.
  • Total broadband SIO's have exceeded the corporate target of 1 million, much earlier than anticipated. 业
  • an. Narrowband revenue has declined by 6.5%. The number of services in operation has increased by 2.4% in consumer and 2.5% in business. However, there was a decline in average revenue per user as higher end users migrate to broadband services and customers move to 'unlimited usage' plans resulting in decline in excess usage revenue.
  • Telstra's IP solutions have also performed strongly growing by \$15 million or 43% in the quarter. The dhgrowth is attributable to the commencement of a new contract, increasing installation revenue and the movement of customers from older technologies to IP WAN & MAN.

PSTN Products

PSTN products decreased by 1.0% or \$20 million to \$1,995 million for the quarter. Reduced calling revenues across the PSTN product groups were offset by increased PSTN access revenues.

  • Basic access revenues grew by 7.8% to \$853 million for the guarter reflecting the continuation of re-balanced pricinq packages. These increases were offset by a 110,000 decline over prior corresponding period in the number of basic access lines to 10.34 million. This decline is a result of migration to other products such as ISDN, broadband and mobiles. Access line numbers fell by 30,000 in the quarter.
  • Local call revenue decreased by 10 % or \$40 million reflecting an 8.3% reduction in the number of calls as a result of product substitution to mobiles, fixed to mobiles and the internet and ISDN products. There was a reduction in yield due to an increase in package discounts and competitive pricing pressures.
  • National long distance revenue decreased by 9.2% or \$27 million attributable to an 8.7% reduction in call a. minutes due to product substitution to mobiles, fixed to mobile, internet and ISDN. Average yield per minute decreased reflecting lower call caps offset by higher flagfall.
  • Fixed to mobile revenue declined by 0.7% or \$3 million. The yield declined by 6.0% for the quarter as a œ result of business segment discounts, and migration of customers to PSTN plans with lower call rates and rewards benefits. This was offset by an increase in minutes of use of 5.3% due to continued growth in the number of mobile services in the Australian market.
  • International direct revenue has reduced by 10% for the quarter attributable to a 9.8% decline in the number of call minutes due to migration to aggressively priced prepaid calling cards and customers using other products such as e-mail and internet chat facilities. There was a slight decline in the yield due to lower call caps.

PSTN value added services reduced by 7.4% due to a decline in Call Return (*10#) and Messagebank® usage as a result of migration to the free product offering Telstra Home Messages 101®.

Specialised Data

Specialised data revenue decreased by 6.8% for the quarter reflecting a decline in mature products such as Leased Lines and DDS (Digital Data Services) where customers have migrated to newer technologies. Frame relay revenue declined although SIOs have increased as more customers take up IP WAN for which frame relay is the premium access.

ISDN

ISDN revenue declined by 3.3% or \$8 million with a 26% or \$16 million decrease in ISDN data call revenue as corporate customers continued to migrate to more technologically advanced products such as IP products. This is partly offset by growth in voice revenue of 3.4% or \$3 million and ISDN access revenue of 5.3% or \$5 million due to the penetration into the SME and consumer markets for ISDN. The number of services grew by 7.8%.

Advertising & Directories

Reported advertising and directories revenues, including revenue generated by Trading Post, increased by 37% or \$68 million for the quarter. Sensis Pty Ltd acquired the Trading Post Group in March 2004. Trading Post revenues of \$39 million are excluded from the underlying results.

Underlying advertising and directories revenues increased by 16% or \$29 million for the quarter. The revenue growth was attributed to White Pages® with additional colour listing options and growth in e-mail and web listings. Strong growth continues in Yellow Pages® print and Yellow Pages® online including location and navigation online products.

Intercarrier Services

Intercarrier services revenue decreased by 0.4% to \$277 million for the quarter. PSTN terminating prices and volumes reduced in line with industry trends and wholesale transmission product revenue declined due to continued pricing pressures resulting from an oversupply of capacity in the market. The impact of ongoing reductions to mobile terminating prices was partly offset by volume increases. These revenue reductions were partly offset by increased SMS interconnect revenues due to higher volumes and increased use of higher yield products such as MMS and SMS Direct Connect (internet to mobile). Wholesale long distance and international revenue increased due to higher volumes.

Inbound calling products

Inbound calling products revenue declined by 1.7% to \$117 million for the quarter. Competitive market pressures on prices have resulted in a decline in net yield and the customer base.

Solutions Management

Reported solutions management revenue increased by 80% or \$101 million for the quarter and included revenue generated by the KAZ group of \$86 million and Damovo of \$1 million. Telstra acquired the KAZ Group in July 2004 and Damovo in September 2004.

Without the benefit of these acquisitions, underlying solutions management revenues increased by 11% or \$14 million for the quarter. The growth is due to the commencement of significant new radio services construction contracts and an increase in managed wide area networks.

Hong Kong CSL

In local currency (HK\$), revenue increased by 6.7% for the quarter. This was achieved through strong growth in mobile handset sales due to the move into new customer segments and the launch of new models with advanced features; this also contributed to an increase in data revenue. Innovative content and applications and growth in international voice also contributed to the increase. However this has been partially offset by aggressive price competition, which has continued to reduce local voice revenue and average revenue per user.

In Australian dollars, revenue decreased 1.6% or \$3 million for the quarter, with an adverse exchange rate impact of \$15 million.

TelstraClear

In local currency (NZ\$), revenue increased 3.8% for the quarter. On a stand-alone basis, including intercompany revenue, TelstraClear revenue increased 5.4%. Revenue growth has been achieved from continued strong retail revenue growth, mainly due to the large business segment growth and consumer/small business segment even though the consumer/small business segment was adversely impacted by aggressive incumbent competition. This increase has been partially offset by a decrease in wholesale revenue due to rate reductions in the wholesale market with international carriers.

In Australian dollars, revenue has increased 7.0% to \$152 million for the quarter, which includes the positive impact of an improved exchange rate.

Offshore Revenue

Reported offshore revenue has increased by 157% or \$33 million for the quarter and included revenue generated by PSINet of \$8 million. Telstra acquired PSINet in August 2004.

Underlying offshore revenue grew by 119% or \$25 million for the quarter. This is due to Global Sales acquiring the customer & network bases from Powergen and Cable Telecom in the UK in October 2003 and February 2004 respectively.

Pau TV Bundlina

There has been rapid growth in Pay TV bundling with revenue increasing by 97% or \$28 million. Telstra 's bundled Foxtel subscribers have increased by 43% to 253,000. Austar bundling now has 35,000 subscribers. The growth in services is due to the introduction of digital TV and a change to the packaging and bonus option introduced in June 2004.

Pauphones

Payphone revenue has declined by 14%. While the number of payphones has remained steady the decrease is due to lower usage because of product substitution to prepaid calling cards and mobile phones.

Other Sales & Services

Reported other sales and services increased by 11% or \$17 million and included revenue of \$1 million generated by the KAZ group, acquired by Telstra in July 2004.

Underlying other sales and services revenue grew by 11% or \$16 million. This included revenue growth from increased HFC Cable usage, which included receipts for cable utilisation from Foxtel, miscellaneous revenue attributable to the introduction of merchant fee charges on credit card payment of bills, commercial recoverable works including Foxtel Pay TV digital conversion, and Telstra information & connection services due to the launch of the 1234 service.

Revenue growth is marginally offset by a decline in card services attributable to competition in the international calling card market and substitution by mobiles and reverse charge products by competitors. Virtual Private Network declined as customers continue to be offered new tariff options to migrate to IP technology. External Construction revenue reduced due to lower industry construction activity levels.

Other Revenue

Reported other revenue decreased by 85% or \$234 million to \$43 million. Proceeds from investment sales declined by \$165 million, which included the prior year sale of IBMGSA for \$154 million.

Underlying other revenue decreased by 65% or \$69 million for the quarter reflecting the fall in proceeds from sale of plant and equipment of \$53 million. In addition government receipts from grants reduced. Rent received for property and vehicles declined due to lower levels of Telstra fleet hire and property rental.

Service

Telstra continues to provide high service levels across Australia as evident in the recent Australian Communications Authority report for the June 2004 quarter. National Customer Service Guarantee (CSG) performance for connections was 92% and fault repairs 91%. CSG performance was above 90% in all categories, urban, rural and remote areas.

The June 2004 service report also shows that Telstra's Priority Assistance Program delivered high service levels with 96% of connections and faults in the quarter repaired within the required time frame.

Outlook

  • There is no change to the current full year outlook quidance. æ
  • We continue to reinvest in customer service improvements to strengthen our competitive position. œ.
  • Revenue growth rates will continue to track toward industry growth rates in 2006. œ
  • The company continues to focus on maintaining operating margins over the course of the year. $\alpha$
  • Core domestic operating capital expenditure is expected to be \$3 billion plus 3G expenditure. 磯
  • The company continues to generate strong free cash flow. $\alpha$
  • We remain committed to delivering our 3 year capital management program. 磯

Strategic Direction

Our objective remains to drive our domestic business by accelerating uptake of broadband products and strengthening mobile market share. We see customer relationship and excellent customer service as key to a continuing strong market share position and fundamental to protecting PSTN product revenue and producing balanced results across our portfolio.

Management remains committed to maintaining margins from a focus on profitable revenue arowth and our \$800 million cost reduction program, which combined with capital expenditure management, will continue to generate strong free cashflow.

Recent acquisitions have met both our strategic fit and investment criteria. The strategy of managing cashflow growth and investing in acquisitions that meet our investment criteria, while remaining committed to our capital management program, is directed at improving overall returns to our shareholders.

For enquiries on this announcement please contact:

John Stanhope Chief Financial Officer Telstra Corporation Limited

David Anderson General Manager, Investor Relations Telstra Corporation Limited Phone: 61 3 9634 8014 Email: [email protected]

Market Update

for three months ending 30 September 2004

Q1 04/05
Reported
Q1 04/05
Underlying
Q1 03/04
Reported
Q1 03/04
Underlying
Reported
Growth %
Underlying
Growth %
Underlying
Movement
\$ millions
Mobiles
Mobile services 928 928 848 848 9,4 9.4 80
Mobile handsets 95 95 97 97 (2.1) (2.1) (2)
Total Mobiles 1,023 1,023 945 945 8.3 8.3 78
nternet and IP solutions
BigPond narrowband 72 72 77 77 (6.5) (6.5) (5)
BigPond broadband 96 96 65 65 47.7 47.7 31
Wholesale broadband 53 53 26 26 103.8 103.8 27
Wholesale internet direct б 6 4 4 50.0 50.0 Ż
Internet direct 30 30 29 29 3.4 3.4 $\mathbf 1$
IP solutions 50 50 35 35 42.9 42.9 15
Other f, 3 $\mathbf{1}$ $\mathbf 1$ 200.0 200.0 $\bar{z}$
Total Internet and IP solutions 310 310 237 237 30.8 30.8 73
PSTN Products
Basic access 853 853 791 791 7.8 7.8 62
Local calls 354 354 394 394 (10.2) (10.2) (40)
PSTN value added services 63 63 68 68 (7.4) (7.4) (5)
National long distance calls 265 265 292 292 (9.2) (9.2) (27)
Fixed to mobile 399 399 402 402 (0.7) (0.7) (3)
International direct 61 61 68 68 (10.3) (10.3) (T)
Total PSTN 1,995 1,995 2,015 2,015 (1.0) (1.0) (20)
Specialised Data 246 246 264 264 (6.8) (6.8) (18)
ISDN (Access and Calls) 231 231 239 239 (3.3) (3.3) $\left(8\right)$
Advertising and Directories 253 214 185 185 36.8 15.7 29
Intercarrier services 277 277 278 278 (0.4) (0.4) (1)
Inbound calling products 117 117 119 119 (1.7) (1.7) (2)
Solutions management 227 140 126
191
126 80.2 11.1 14
HK CSL
TelstraClear
188
152
188
152
142 191
142
(1.6)
7.0
(1.5)
7.0
(3)
10
Offshore Revenue 54 46 21 21 157.1 119.0 25
PayTV Bundling 57 57 29 29 96.6 96.6 28
Customer premises equipment 44 42 46 46 (4.3) (8.7) (4)
Payphones 31 31 36 36 (13.9) (13.9) (5)
Other sales & services
Telstra Information & Connection Services 35 35 29 29 20.7 20.7 6
Card Services 15 15 17 17 (11.8) (11.8) (2)
Security products 13 13 13 13 0.0 0.0 Ô
Customnet & Spectrum 29 29 28 28 3.5 3.5 $\mathbf 1$
HFCCable TV 16 16 10 10 60.0 60.0 6
Commercial & Recoverable Works 14 14 9 9 55.6 55.6 5
External Construction 17 17 19 19 (10.5) (10.5) (2)
Other 37 36 34 34 8.8 5.9 2
Total Other sales & service 176 175 159 159 10.7 10.1 16
Fotal Sales revenue 5,381 5,244 5,032 5,032 6.9 4.2 212
Other revenue 43 37 277 106 (84.5) (65.1) (69)
Fotal revenue 5,424 5,281 5,309 5,138 2.2 2.8 143
Domestic Sales Revenue 4,988 4,859 4,676 4,676 6.7 3.9 183
l Selected Statistical Data
Mobile voice telephone minutes 1,678 1,473 13.9 205
Short Message Service (SMS) (number of messages) 539 432 25.0 108
Mobile services in operation (thousands) 7.665 6,720 14.1 945
Braadband Retail subscribers 533 267 99.4 266
Broadband Wholesale subscribers 495 172 188.5 324
Total Broadband subscribers (thousands) 1,028 439 134.3 589
Narrowband subscribers (thousands) 1,209 1,180 2.4 29
Basic access lines in service 10.34 10.45 (1.0) (0.11)
Local calls (number of calls) 2,233 2,435 (8.3) (202)
National long distance minutes 2,002 2,193 (8.7) (191)
Fixed to mobile minutes 1,096 1,041 5.3 55.
International direct minutes 149 165 (9.8) (16)
ISDN access (basic lines equivalents) (thousands) 1,305 1,210 7.8 95
Total Foxtel SIOs (thousands) 941 849 10.8 91

Footnotes:

$(1)$ All percentages relate to growth on prior correspoinding period $\langle$ PCP)

(2) Underlying excludes Asset Sales except for those under PP&E, Trading Post, KAZ Group, PSInet and Damovo.

(3) Domestic revenues exclude all offshore revenue.

$\emph{(4)} Statistical data is represented in millions unless otherwise stated, and represents management's best estimates.}$

$(5)$ Refer to page 12 for product reconciliation details for prior quarter.

(6) Total Foxtel SIOs is total Foxtel services in operation, inclusive of Telstra bundled services.

Quarterly Data
Quarter Ended 30 September 2004

Summary Underlying" Quarterly Data 01.
Septex
OTR PCP
Sep-03
02.
Dec-03:
OTRPCP
Dec-03
Halff
Dec-03
YED POR
Dec-03
œ
Mor-04
OTR PCP
Morace
10A
JEan-04
QIRPCP
Jura 4
Foll Year
JUn-04
MIDROS
Udnek4
ЮЩ
$5e1$ -04
OTRPC ®
Sep-04
Reveriue
Mobiles
Mobile services
848 3.4% 893 9.2% 1,740 6.2% 853 9.6% 877 6.6% 3,476 7.1% 928 9.4%
Mobile handsets 97 40.6% 89 (12.7% 186 8.1% 79 (24.0% 87 (20.9% 352 (8.8% 9\$ (2.1%)
Total Mobiles 945 6.3% 982 6.7% 1,926 6.4% 932 5.7% 964 3.3% 3,822 5.4% 1,023 8.3%
Internet and IP solutions 237 24.7% 231 14.9% 468 19.7% 255 28.8% 289 26.8% 1,013 24.0% 310 36.8%
PSTN products
Basic access 791 3.4% 819 3.5% 1,610 3.5% 795 2.2% 832 11.2% 3,237 5.0% 853 7.8%
Local calls 394 $(0.8\%)$ 384 (3.8%) 773 (2.3%) 370 (3.6%) 356 (8.0% 1,504 (4.6% 354 (10.2%)
PSTN value added services 68 0.6% 66 (10.8%) 134 (5.0%) 62 (12.7%) 63 (7.4%) 259 (7.5% 63 (7.4%)
National long distance calls. 292 2.5% 286 (4.0% 578 (0.7%) 278 (3.5%) 265 (9.2%) 1,121 (3.5%) 265 (9.2%)
Fixed to mobile 402 8.4% 407 6.5% 808 7.3% 398 6.1% 391 0.5% 1,597 5.3% 399 (0.7%)
International direct
Total 25TN products
68 (15.0%
2.5%
71 (12.3% 139 (13.7% 65 (11.0% 62 (12.7% 266 (13.4% 61 (10.3%)
Specialised Data 2,015
264
(2.9%) 2.033
253
0.4%
(T.3%)
4,047
517
1.5%
(5.1%)
1,968
258
0.0%
(5.1%)
1,969
260
0.7%
$(7.5\%)$
7,984
1,035
0.9%
(5.7%)
1,995
246
$(1.0\%)$
(6.8%)
ISDN (Access and Calls) 239 (3.6%) 234 (2.9%) 473 (3.3%) 229 1.8% 225 (1.3%) 927 (1.6%) 231 (3.3%)
Advertising and Directorles 185 9.5% 584 3.9% 769 3.2% 237 10.7% 301 10.3% 1,307 7.4% 214 15.7%
Intercorrier services 278 (6.1% 284 (0.7%) 563 (3.3%) 266 (2.9%) 274 (2.1%) 1,103 (2.9%) 277 (0.4%)
Inbound calling products 119 (5.6%) 119 (4.0% 238 (4.8%) 126 (1.6%) 118 (3.3%) 476 (3.6%) 117 (1.7%)
Solutions management 126 10.5% 107 (14.4%) 233 (2.5%) 117 3.5% 139 3.0% 489 0.4% 140 11.1%
Hong Kong CSL 191 (21.7%) 186 (22.5%) 377 (22.1% 167 (33.3%) 182 0.6% 726 $(20.0\%)$ 188 (1.6%)
TelstraClear 142 2.9% 140 3.7% 282 3.3% 144 2.1% 148 10.4% 574 4.7% 152 7.0%
Offshore Revenue 21 (8.7%) 37 146.7% 58 \$2.6% 41 141.2% 50 455.6% 149 132.8% 46 119.0%
Payry 29 NA 35 ΝA 65 N. 41 583.3% 48 182.4% 154 \$69.6% 57 96.6%
Customer premises equipment
Payphones
46
36
(6.1%
(2.7%)
46
37
(9.8%)
(2.6%)
92
72
(8.0%)
(4.0%
47
36
(4.1% 45
33
0.0%
(5.7%)
184
141
(5.2%
(4.7%)
42
31
(8.7%)
(13.9%)
Other sales & service 159 (34.8% 116 (48.7% 276 (41.3% 148 (5.3%)
(26.7%
186 (9.7% 609 (30.6% 175 10.1%
Sales revenue 5,032 0.5% 5.424 (0.7%) 10,456 (0.1% 5,006 0.8% 5,231 3.3% 20,693 1.0% 5,244 4.2%
Other revenue 52 (3.7%) 42 (26.3%) 94 (15.3%) 55 17.0% 64 (38.5%) 213 (18.7%) 37 (65.1%)
Total revenue 5,084 0.5% 5,466 (1.0% 10,550 (0.3%) 5,061 1.0% 5,295 2.5% 20,906 0.7% 5,281 2.8%
selected statistical data
Mobile voice telephone minutes 1.473 15.9% 1,538 16.2% 3,011 16.1% 1,554 20.6% 1,580 15.2% 6,345 16.9% 1,678 13.9%
Short Message Service (SMS) inomber of messages) 432 49.0% 478 39.8% 910 44.0% 489 28.6% 504 25.7% 1,903 34.7% 539 25.0%
Mobile services in operation (thousands) 6,720 14.2% 6,985 14.5% 6,985 14.5% 7,169 13.1% 7,604 15.8% 7,604 15.8% 7,665 14.1%
Broadband Retail subscribers 267 57.8% 287 52.8% 287 52.8% 337 60.7% 424 76.8% 424 76.8% 533 99.4%
Broadband Wholesale subscribers 172 362.5% 220 288.9% 220 288.9% 281 249.9% 379 213.4% 379 213.4% 495 188.6%
Total Broadband subscribers (thousands)
Narrowband subscribers (thousands)
439 112.6%
8.9%
507 107.5%
6.8%
507
1,178
107.5%
6.8%
618 113.0%
5.6%
803 122.6%
3.1%
803
1,194
122.6%
3.1%
1,028 134.3%
Bosic access tines in service 1,180
10.45
(0.8%) 1,178
10.44
(0.4% ) 10.44 (0.4%) 1,197
10.43
(0.3%) 1,194
10.37
(0.9%) 10.37 (0.9%) 1,209
10.34
2.4%
$(1.0\%)$
Local calls (humber of calls) 2,435 (3.7%) 2,396 (3.8%) 4,831 (3.7%) 2,324 (3.0%) 2,242 (5.8%) 9,397 (4.0% 2,233 $(8.3\%)$
National lang distance minutes 2,193 (6.5%) 2,150 (6.9%) 4,343 (6.7%) 2,128 (6.6%) 2,049 $(8.0\%)$ 8,520 (7.6%) 2,002 (8.7%)
Fixed to mobile minutes 1,041 7.3% 1,058 7.5% 2,099 7.4% 1,070 8.1% 1,057 5.8% 4,226 7.1% 1,096 5.3%
International direct minutes 165 (13.4%) 173 (11.9%) 338 (12.7%) 161 (10.7%) 152 (11.8%) 651 $(12.0\%)$ 149 (9.8%)
ISDN access (basic lines equivalents) (thousands) 1,210 (1.2%) 1,224 2.9% 1,224 2.8% 1,250 4.2% 1,288 6.2% 1,288 6.2% 1,305 7.8%
Tatal Foxtel SlOs (thousands) 849 5.6% 862 6.6% 862 6.6% 867 6.3% 901 7.9% 901 7.9% 941 10.8%

Footnotes:

(i) Fiscal 2004/2005 and its comparative year exclude Trading Post, Kaz Group, PSInet and Damovo and proceeds from property and investment sales. Fiscal 2003/2004 and its comparative year exclude Trading Post and

asset sales.

(ii) All percentages relate to growth on prior corresponding period.

(iii) Mobile Services in Operation(SfOs) are net of deactivated prepaíd customers who were outside the recharge only period and reflects recent changes in deactivation policy in Q4 2003/2004.

(iv) Statistical data is represented in millions unless otherwise stated.

Telstra Corporation Limited (ABN 033 051 775 556)

Product reconciliation to align comparative figures with the reported format for quarter ended 30 September 2003

Quarter Ended 30 September 2004

Underlying
DIEV OUSLIJ
Telegrad
a Staline
New Hierarchy
Sep-03 Service: Movement. Amount Amount
新華 85m 33 mi Incided 肠囊 इंडल तत्त्व K.
Total Mobiles 942 945 3 CDMA Wholesale Domestic Resale $\rightarrow$
internet and iP solutions. 235 237 2 Wholesale Access Other (incl HDSL) -2
Total PSTN products 2,015 2,015
Specialised Data 260 264 4 Wholesale ATM -3
Wholesale Other Data $\mathbf{I}$
ISDN Products 237 239 -2 ISDN PMO Access (2)
Advertising and Directories 185 189
intercartier services 287 278 (9) Wholesale ATM $\mathbf{3}$
CDMA Wholesale Domestic Resale 31
Wholesale Access Other (incl HDSL) -21
Wholesale Other Data $\mathbf{1}$
Inbound colling products 119 119
Pay / V Bunding ٠ 29 29 Pay TV Bundling 29
Solutions management
Various controlled entities (excluding HKCSL& Tclear)
126 126 Offshore revenue
31 (33) HFC Cable TV 21
10
Offshore Revenue $\overline{\phantom{a}}$ 23 Offshore revenue 21
Hong Kong CSL 191 21
191
Telstra Clear 142 142 $\sim$
Customer premises equipment 46 46 $\sim$
Pouphones 36 36 $\overline{\phantom{a}}$
Other sales & service 180 159 (23) ISDN PMO Access (2) Pay TV Bundling 29
HEC Coble TV 10
Sales revenue 5,032 5,032
Other revenue 52 106 54 Proceeds from Sale Other Plant & Equipment 48
Proceeds from Sales Fleet
Proceeds from Plant & Equipment asset sales now included
-6
54
Total revenue 5,084 5,138 54 in under(ging results

i Underlying numbers exclude proceeds from property and investment sales and revenues from the acquisitions of Trading Post, Kaz Group, PSINet Group and Damovo.

$\mathbb{R}^{\mathbb{Z}}$

Telstra Corporation Limited (ABN 033 051 775 556)

Normalisation Schedule
First Quarter Ended 30 September 2004

This schedule details the adjustments made to the reported results for the fiscal of years 30 June 2005 and 2004 to arrive at the underlying business performance.

$\mathbb{Z}$

n in STORE THE COMP e Boomer Shuhurda a Citizen TEREDAY ANG IN
MAGES a executor Artistes TORRESOR (1984)
TERRETORIA
a kalendar SEAR terovius KEMANYA KEM Alicentine
TIME STATE
a ang pangang an astudit
SALE
ARCHIOLOGICA 3. V 83 Exercise BRANCY CO 119 unchwer MARTINIAN
Company
20
a waxaa
Antonio Control 97
Marshall a a bha
Total Mobiles 1,023 1,023 945 945 8.3% 8.3% 78
Internet and IP solutions 310 310 237 237 30.8% 30.8% 73
Total PSTN 1,995 1,995 2,015 2,015 $(1.0\%)$ $(1.0\%)$ (20)
Specialised Data 246 246 264 264 $(6.8\%)$ $(6.8\%)$ (18)
ISDN (Access and calls) 231 231 239 239 $(3.3\%)$ (3.3% (8)
Advertising and Directories 253 (39) (39) 214 185 185 36.8% 15.7% 29
Intercarrier services 277 277 278 278 $(0.4\%)$ (0.4%
Inbound calling products 117 117 119 119 $(1.7\%)$ $(1.7\%)$ (2)
Solutions management 227 (86) (1) (87) 140 126 126 80.2% 11.1%
HK CSL 188 188 19 191 $(1.6\%)$ $(1.6\%)$ (3)
Teistra Clear 152 152 142 142 7.0% 7.0% 10
Offshore Revenue -54 (8) 46 21 157.1% 119.0% 25
PayTV 57 29 96.6% 96.6% 28
Customer premises equipment 44 (2) 42 $(4.3\%)$ (8.7%) (4)
Payphones 31 31 36 $(13.9\%)$ $(13.9\%)$ (5)
Other sales & service 176 175 159 10.7% 10.1%
Sales revenue 5,381 (39) (87) (8) (3) (137) 5,244 5,032 5,032 6.9% 4.2% 212
Other revenue -41 37 277 (171) (171) 106 $(84.5\%)$ $(65.1\%)$ (69)
Total revenue 5,424 (6) (39) (87) (R) (3) (143) 5,281 5,309 (171) (171) 5,138 2.2% 2.8% 143