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Telefonica S.A. Interim / Quarterly Report 2017

Feb 23, 2017

1889_ffr_2017-02-23_ea52b41e-36b4-47ff-bc1b-5c9645b5ac19.zip

Interim / Quarterly Report

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6-K 1 d342527d6k.htm 6-K 6-K

Table of Contents

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 6-K

Report of Foreign Private Issuer

Pursuant to Rule 13a-16 or 15d-16

of the Securities Exchange Act of 1934

For the month of February, 2017

Commission File Number: 001-09531

Telefónica, S.A.

(Translation of registrant’s name into English)

Distrito Telefónica, Ronda de la Comunicación s/n,

28050 Madrid, Spain

3491-482-8700

(Address of principal executive offices)

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F:

Form 20-F ☒ Form 40-F ☐

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):

Yes ☐ No ☒

Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):

Yes ☐ No ☒

Indicate by check mark whether by furnishing the information contained in this Form, the registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934:

Yes ☐ No ☒

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): N/A

Table of Contents

Telefónica, S.A.

TABLE OF CONTENTS

Item Sequential Page Number
1. Quarterly Results of Telefónica Group: January - December 2016 1

Table of Contents

January - December 2016

FINANCIAL HIGHLIGHTS

• Robust results in the quarter, strengthening growth.

• Continued improvement in quality customer base : LTE (1.8x year-on-year), smartphones (+17%), FTTx and cable (+24%) and mobile contract (+6%).

• Revenues in the quarter reached 13,721 million euros, improving growth: +2.7% organic year-on-year.

• Service revenues increase accelerated to 3.7% year-on-year in the quarter.

• Strong growth of mobile data revenues (+12.3% year-on-year).

• Quarterly OIBDA (3,187 million euros) growth significantly accelerated to 9.4% organic year-on-year, with OIBDA margin expansion (+2.0 p.p. year-on-year), and was affected by several factors:

• Restructuring costs (-1,290 million euros).

• Capital gains on the sale of companies (+228 million euros).

• Goodwill impairments (-215 million euros).

• Underlying OIBDA , excluding the factors mentioned above, reached 4,464 million euros.

• Reinforced competitive position.

• Differential infrastructure (39.2 million premises passed with FTTx and cable); LTE coverage 62% (87% in Europe).

• CapEx totalled 2,912 million euros in the quarter; 8,928 million in 2016.

• Strong free cash flow generation and organic deleverage.

• Free cash flow reached 4,370 million euros in 2016 (+24.4% year-on-year), after reaching 2,055 million euros in the quarter.

• Net financial debt decreased by 998 million euros in the quarter and stood at 48,595 million euros.

• Underlying net income reached 4,038 million euros in 2016 (2,369 million reported).

• Underlying basic earnings per share stood at 0.75 euros (0.42 reported) and increased 5.1% vs. 2015.

• T. España : sequential improvement in year-on-year growth of service revenues (+1.9%) and OIBDA (1,306 million euros in the quarter excluding factors; +2.6%). Movistar “Fusión” increased high-value customer base (pay TV: 68%; UBB: 37%) and ARPU grew by 12% vs. the fourth quarter of 2015.

• T. Brasil consolidated in the quarter the trend of solid revenue growth for the period (+1.1% organic year-on-year) and operating cash flow in the year (+17.8%).

• T. Deutschland accelerated OIBDA growth rate in the quarter (+3.8% organic year-on-year), with OIBDA margin expanding (+2.5 p.p.) underpinned by the capture of synergies.

• T. UK reinforced its position as a market leading mobile operator (customer base +2% year-on-year) and improved the year-on-year organic trend in revenues (+2.5% excluding “O2 Refresh”) and OIBDA (+4.1%) in the fourth quarter.

• In the quarter, T. Hispanoamérica grew at double-digit organic rates both in revenues (+10.9% year-on-year) and OIBDA (+11.5%), with OIBDA margin expansion (+0.2 p.p. year-on-year), amid intense commercial activity.

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January - December 2016

• Telefónica announces guidance 1 for 2017:

• Revenues: stable vs. 2016, despite the negative impact from regulation (approximately 1.2 p.p.).

• OIBDA Margin: year-on-year expansion up to 1 p.p.

• CapEx/Sales excluding spectrum: around 16%.

• Telefónica confirms shareholder remuneration:

• The second tranche of 2016 dividend (0.20 euros per share in cash) to be paid in the second quarter of 2017.

• Dividend for 2017 of 0.40 euros per share in cash, to be paid in the fourth quarter of 2017 (0.20 euros per share) and in the second quarter of 2018 (0.20 euros per share).

1 Guidance 2017:

Guidance 2017:

• Assumes constant exchange rates of 2016 (average of 2016), excluding the impact of hyperinflationary adjustments in Venezuela in both years, and constant perimeter of consolidation.

• Excludes:

• OIBDA excludes additionally write-downs, capital gains/losses from the sale of companies, tower sales, material non-recurrent impacts and restructuring costs.

• CapEx excludes additionally spectrum acquisition.

2016 adjusted base: Revenues (51,734 million euros), OIBDA margin (31.8%) and CapEx (ex-spectrum) to sales ratio

• Excludes:

• The results of the companies sold in 2016 (Telefé, T. Personalizadas and Vocem) from January 1st, 2016 to the date of exiting the perimeter of consolidation.

• OIBDA excludes additionally write-downs, capital gains/losses from the sale of companies, tower sales, material non-recurrent impacts and restructuring costs.

• CapEx excludes additionally spectrum acquisition.

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January - December 2016

Comments from José María Álvarez-Pallete, Executive Chairman:

“2016 results strengthened our sustainable growth, following the fourth quarter acceleration of growth rates in main operational metrics. At the same time, the strong acceleration of free cash flow generation in the year and the long-term financing raised, accelerated deleverage and bolstered our financial structure.

For 2017 we expect similar operating trends: renevue stability despite higher regulatory impacts mainly in European markets, OIBDA margin expansion and lower CapEx intensity.”

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January - December 2016

TELEFÓNICA

SELECTED FINANCIAL DATA

Unaudited figures (Euros in millions)

2016 Reported Organic 2016 Reported Organic
Revenues 52,036 (5.2 ) 1.3 13,721 (1.0 ) 2.7
Telefónica España (1) 12,713 2.5 (0.1 ) 3,216 (0.1 ) (0.1 )
Telefónica Deutschland 7,503 (4.9 ) (4.9 ) 1,936 (6.0 ) (6.0 )
Telefónica UK 6,861 (12.5 ) (1.5 ) 1,721 (14.4 ) 2.4
Telefónica Brasil (2) 11,097 0.3 0.9 3,058 18.2 1.1
Telefónica Hispanoamérica 12,579 (12.6 ) 7.5 3,435 (5.2 ) 10.9
Other companies & eliminations (3) 1,284 (4.3 ) 356 (2.2 )
OIBDA 15,118 14.3 4.7 3,187 n.m. 9.4
Telefónica España (1) 4,467 91.2 1.4 512 c.s. 3.4
Telefónica Deutschland 1,794 (3.4 ) 2.9 481 (18.0 ) 3.8
Telefónica UK 1,709 (11.4 ) 1.7 334 (21.7 ) 4.1
Telefónica Brasil (2) 3,714 3.9 5.3 1,085 10.3 (0.9 )
Telefónica Hispanoamérica 3,477 (20.2 ) 3.9 805 (28.4 ) 11.5
Other companies & eliminations (3) (43 ) (94.7 ) (30 ) (96.1 )
OIBDA margin 29.1 % 5.0 p.p. 1.0 p.p. 23.2 % 18.0 p.p. 2.0 p.p.
Telefónica España (1) 35.1 % 16.3 p.p. 0.6 p.p. 15.9 % n.m. 1.4 p.p.
Telefónica Deutschland 23.9 % 0.4 p.p. 1.9 p.p. 24.8 % (3.6 p.p. ) 2.5 p.p.
Telefónica UK 24.9 % 0.3 p.p. 0.8 p.p. 19.4 % (1.8 p.p. ) 0.4 p.p.
Telefónica Brasil (2) 33.5 % 1.2 p.p. 1.4 p.p. 35.5 % (2.5 p.p. ) (0.7 p.p.)
Telefónica Hispanoamérica 27.6 % (2.6 p.p.) (1.0 p.p. ) 23.4 % (7.6 p.p. ) 0.2 p.p.
Operating Income (OI) 5,469 55.2 8.3 669 c.s. 25.3
Net income 2,369 n.m. 145 c.s.
Basic earnings per share (euros) 0.42 n.m. 0.01 c.s.
CapEx 8,928 (14.7 ) 3.9 2,912 7.5 11.6
Telefónica España (1) 1,847 1.1 3.0 564 11.6 11.6
Telefónica Deutschland 1,108 (50.3 ) 6.8 360 9.0 9.2
Telefónica UK 931 5.5 18.7 278 20.2 42.1
Telefónica Brasil (2) 2,138 1.6 (2.9 ) 769 27.2 14.6
Telefónica Hispanoamérica 2,613 (14.6 ) 6.5 815 (4.9 ) 8.1
Other companies & eliminations (3) 291 (18.1 ) 127 (29.4 )
Spectrum 345 (78.2 ) (77.0 ) 5 c.s. 69.9
Telefónica España (1) 7 (85.0 ) (85.0 ) — — —
Telefónica Deutschland 6 (99.5 ) (99.5 ) 1 (11.5 ) (11.5 )
Telefónica UK — — — — — —
Telefónica Brasil (2) 48 n.m. n.m. 1 n.m. n.m.
Telefónica Hispanoamérica 284 (16.0 ) (11.2 ) 2 c.s. (23.3 )
OpCF (OIBDA-CapEx) 6,190 123.6 5.6 275 c.s. 5.4
Telefónica España (1) 2,621 n.m. 0.6 (52 ) n.m. (1.8 )
Telefónica Deutschland 686 c.s. (2.1 ) 121 (52.9 ) (6.9 )
Telefónica UK 778 (25.6 ) (12.7 ) 56 (71.3 ) (39.9 )
Telefónica Brasil (2) 1,576 7.3 17.8 316 (16.6 ) (25.6 )
Telefónica Hispanoamérica 864 (33.3 ) (0.3 ) (10 ) c.s. 22.0
Other companies & eliminations (3) (335 ) (71.6 ) (157 ) n.m.

• Reconciliation included in the excel spreadsheets.

Notes:

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer reported as discontinued operations and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• 2015 and 2016 reported figures include hyperinflationary adjustments in Venezuela in both years.

• Organic criteria : Assumes constant exchange rates as of 2015 (average FX in 2015) and considers constant perimeter of consolidation. In OIBDA and OI terms, excludes write-downs, capital gains/losses from the sale of companies, tower sales, material non-recurring impacts and restructuring costs. CapEx also excludes investment in spectrum.

• OIBDA and OI are presented before brand fees and management fees.

• OIBDA margin calculated as OIBDA over revenues.

(1) DTS has been consolidated since 1 May 2015.

(2) GVT has been consolidated since 1 May 2015.

(3) Telefé has been deconsolidated since 1 November 2016.

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January - December 2016

TABLE OF CONTENTS

TELEFÓNICA
Consolidated Results 6
• Digital Services 11
• Telefónica Recursos Globales 12
RESULTS BY BUSINESS UNITS
Telefónica España 25
Telefónica Deutschland 30
Telefónica UK 34
Telefónica Brasil 37
Telefónica Hispanoamérica 41
• Telefónica Argentina 44
• Telefónica Chile 47
• Telefónica Perú 50
• Telefónica
Colombia 53
• Telefónica México 56
• Other Hispam countries 58
ADDENDA
Key Holdings of the Telefónica Group 62
Changes to the Perimeter 63
Alternative performance measures 64

The financial information related to January-December 2016 contained in this document has been prepared under International Financial Reporting Standards (IFRS), as adopted by the European Union, which do not differ for the purposes of the Telefónica Group, from IFRS as issued by the International Accounting Standards Board (IASB).

Telefónica’s management model, regional and integrated, means that the legal structure of the companies is not relevant for the release of Group financial information, and therefore, the operating results of each of these business units are presented independently, regardless of their legal structure. For the purpose of presenting information on a business unit basis, revenue and expenses arising from invoicing among companies within Telefónica’s perimeter of consolidation for the use of the brand and management contracts have been excluded from the operating results for each business unit. This breakdown of the results does not affect Telefónica’s consolidated earnings.

The English language translation of the consolidated financial statements originally issued in Spanish has been prepared solely for the convenience of English speaking readers. Despite all the efforts devoted to this translation, certain omissions or approximations may subsist. Telefónica, its representatives and employees decline all responsibility in this regard. In the event of a discrepancy, the Spanish-language version prevails.

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January - December 2016

01

CONSOLIDATED RESULTS

As of December 2016, Telefónica Group total accesses increased by 1% year-on-year to 350.0 million, with continued customer quality improvement. Thus, unitary customer value improved in the fourth quarter: both due to average revenue per customer growth, accelerating year-on-year to 4.4% (+2.8% in January-December), and churn improvement (-0.5 percentage points year-on-year).

Growing demand for data, speed and content was reflected in the strong growth of high value services. Thus:

i) LTE customers stood at 66.3 million (1.8 times vs. the previous year), with net additions in the quarter of 9.0 million (+25% year-on-year) and a penetration of 25% (+10 percentage points year-on-year);

ii) mobile contract accesses (+6% year-on-year) totalled 110.8 million and accounted for 40% of total mobile accesses (+2 percentage points year-on-year), after recording widespread growth across the different markets and after capturing quarterly net additions of 1.8 million (+18% year-on-year);

iii) smartphones (+17% year-on-year) stood at 147.2 million with penetration of 57% (+8 percentage points year-on-year);

iv) FTTx and cable customers grew by 24% vs. 2015, after recording 458 thousand net additions in the quarter to total 9.2 million, and accounted for 43% of total fixed broadband accesses (+8 percentage points year-on-year);

v) pay TV accesses reached 8.3 million (stable year-on-year) with a penetration of 48% (-1 percentage point vs. the previous year) over total fixed broadband accesses.

Meanwhile, the negative impact arising from the evolution of exchange rates continued to diminish; in the fourth quarter, it deducted 3.2 percentage points from year-on-year revenue change, -8.0 percentage points in 2016. At OIBDA level, the impact in the year was -8.8 percentage points and its negative impact was also reduced significantly in the fourth quarter (-94 million euros; -187 million in the previous quarter; -885 million in the first six months).

Nevertheless, it is important to highlight that currency depreciations had a limited impact in terms of cash generation, since depreciations also decreased payments in euros related to investments, taxes, interest and minorities, almost entirely offsetting the negative impact at OIBDA level in 2016.

In the fourth quarter of 2016, the changes in the perimeter of consolidation (mainly the sale of Telefé) reduced revenue and OIBDA year-on-year growth 0.5 percentage points and 2.1 percentage points respectively (+1.4 percentage points in revenues and +1.3 percentage points in OIBDA in January-December 2016 affected by the incorporation of GVT and DTS in May 2015).

Revenues increased to 13,721 million euros in October-December and grew by 2.7% organic (-1.0% in reported terms), posting an acceleration of 3.0 percentage points, driven by the solid performance of service revenues (+3.7% in the fourth quarter; +2.6% in the year). In the January-December period, revenues amounted to 52,036 million euros, +1.3% organic year-on-year (-5.2% reported).

Excluding the negative impact of regulation, revenues would have grown 3.6% organic year-on-year in the quarter (+2.2% in 2016).

The revenue structure reflected the high degree of diversification and scale of the Company; thus T. España accounted for 24.4% of consolidated revenues from January-December, followed by T. Hispanoamérica (24.2%), T. Brasil (21.3%), T. Deutschland (14.4%) and T. UK (13.2%).

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January - December 2016

By services, in January-December 2016, broadband revenues accelerated their year-on-year organic growth to 16.1%, services over connectivity grew by 7.7% and voice and access decreased by 7.9%. Thus, broadband revenues and services over connectivity accounted for 46.8% of total revenues in 2016 (+6.1 percentage points year-on-year), while the weight of voice and access revenues decreased by 4.9 percentage points to 42.7%.

Mobile data revenues continued to post double digit growth this quarter (+12.3% organic year-on-year in the quarter and in the year) and represented 52% of mobile service revenues from January-December (+4.9 percentage points) due to the increased penetration of smartphones and LTE. Non-SMS data revenues grew by 19.2% in the quarter (+19.7% year-on-year in 2016) and represented 82% of total data revenues (+5.1 percentage points organic).

Mobile data traffic maintained a strong growth rate in the quarter (+71% year-on-year), underpinned by the traffic of LTE customers, which accounted for 43% of total traffic (+18 percentage points year-on-year) with higher average usage (+65%) and ARPU around 11% higher. Thus, unitary traffic per client reached 1.2 Gb per month (+44% year-on-year).

Operating expenses totalled 10,852 million euros in the fourth quarter and improved their organic evolution by 0.8 percentage points vs. the previous quarter to -2.3% year-on-year (-20.8% reported) due to better commercial spend evolution, a change in the trend of personnel expenses and the capture of synergies and efficiencies from the transformation and simplification process. In January-December 2016 operating expenses amounted to 38,043 million euros and decreased 0.7% organic year-on-year (-11.7% reported).

Reported operating expenses and other net income/expense for the fourth quarter were affected by restructuring cost provisions amounting to 1,290 million euros (1,250 million euros in operating expenses and 40 million euros in other net income/expense).

The breakdown per business unit is as follows: 856 million euros in T. España, 274 million euros in Other Companies, 81 million euros in T. Hispanoamérica, 36 million euros in T. UK, 30 million euros in T. Deutschland and 14 million euros in T. Brasil.

These provisions did not impact cash flow generation in the quarter and were carried out within the Company’s transformation and simplification process, which shall enable the generation of incremental savings and efficiencies with a positive impact on cash generation.

In the fourth quarter of 2015, restructuring provisions amounted to 3,157 million euros (3,123 million in operating expenses and 33 million in other net income/expense).

Supplies (4,134 million euros in the fourth quarter) decreased by 0.7% vs. the same period of 2015 in organic terms (-4.6% reported), mainly due to lower handset consumption and less interconnection costs.

Personnel expenses , 2,958 million euros in October-December, reduced by 0.8% organic year-on-year (-40.3% reported) and changed their trend vs. the previous quarter, reflecting higher efficiencies, despite inflationary pressure in some Latin American countries and internalisation of services in T. Brasil. The reported figure was impacted by the restructuring provision mentioned above for an amount of 1,249 million euros.

The average headcount in 2016 decreased 1.1% vs. the previous year, standing at 132,120 employees.

Other operating expenses stood at 3,760 million euros in the quarter, 4.8% lower than the previous year in organic terms (-14.7% reported) and improved 6.2 percentage points sequentially. This improvement was driven by savings generated in commercial expenses and more than offset the negative impact of inflation in certain Latin American countries and higher systems and network expenses.

Other net income totalled 39 million euros in October-December and included 22 million euros of restructuring costs (mainly in Germany) and 18 million euros for the optimisation of the distribution network in Spain.

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In the same period 2015, other net income totalled 225 million euros, affected by the adjustment in T. Deutschland for the final agreement related to the acquisition of E-Plus (+102 million euros impact on OIBDA), the expiration of an account payable in Brazil (+98 million euros), the provision for the optimisation of the distribution network in T. España (-30 million euros) and restructuring costs (-3 million euros), among other factors.

The gain on sale of fixed assets in the fourth quarter stood at 266 million euros, reflecting capital gains from the sale of Telefé (impact of 199 million euros on OIBDA; 185 million in Other Companies and 15 million in T. Argentina) and T. Personalizadas in Spain (impact of 29 million euros on OIBDA), as well as the sale of real estate assets in T. España (impact of 33 million euros on OIBDA).

In October-December 2015, this item totalled 159 million euros, reflecting the result of the spectrum swap with AT&T in Mexico (79 million euros impact on OIBDA), the sale of real estate assets in T. España (22 million euros of OIBDA impact) and the sale of towers (18 million euros of impact in OIBDA, mainly in Chile and Brazil).

In the fourth quarter of 2016, impairment of goodwill and other assets totalled 219 million euros, mainly the goodwill of Venezuela (124 million euros) and Mexico (91 million euros); in 2016 impairments increased to 224 million. In the fourth quarter of 2015 this item increased to 105 million euros mainly due to the impairment of goodwill of Jajah (106 million in January-December 2015).

Operating income before depreciation and amortisation (OIBDA) amounted to 3,187 million euros in the quarter and its reported year-on-year change (4 times) was affected by the factors mentioned above.

Quarterly underlying OIBDA reached 4,464 million euros (4,210 in the same period of 2015) and excluded the following impacts:

i) Restructuring costs (-1,290 million euros in the quarter; -1,399 million euros in January-December)

ii) Capital gains/losses from the sale of companies (+228 million euros in the quarter; +212 million euros in the year)

iii) Goodwill impairments (-215 million euros in the fourth quarter)

In 2016, OIBDA totalled 15,118 million euros and increased by 4.7% in organic terms (+14.3% year-on-year in reported terms). In underlying terms, OIBDA increased to 16,519 million euros.

Organic OIBDA growth accelerated to 9.4% year-on-year in the fourth quarter, with highlights including double digit growth of T. Hispanoamérica, return to growth in T. España, growth acceleration in T. UK and sustained growth rate in T. Deutschland. Thus, OIBDA accelerated its organic growth for the second consecutive quarter (+6.3 percentage points vs. the third quarter).

Excluding regulation, OIBDA would have increased 10.4% organic year-on-year in the quarter (+5.7% in January-December).

OIBDA margin for the quarter stood at 32.5% in organic terms and continued to expand by increasing 2.0 percentage points year-on-year, reflecting positive revenue evolution, cost containment efforts and synergies generation. In 2016, OIBDA margin totalled 31.5% organic and expanded 1.0 percentage points vs. the previous year.

Depreciation and amortisation reached 2,518 million euros in October-December and decreased 2.0% organic vs. the same period of 2015 (+1.8% reported). In January-December, this item totalled 9,649 million euros and increased 2.0% organic year-on-year (-0.6% reported), mainly due to the higher level of investment in Brazil and Germany. Total depreciation and amortisation charges resulting from purchase price allocation processes amounted to 170 million euros in the quarter (801 million in 2016).

Operating income (OI) stood at 669 million euros in the fourth quarter of 2016 (-1,751 million euros in the same period of 2015) and increased by 25.3% year-on-year in organic terms. In 2016, operating income amounted to 5,469 million euros (+8.3% year-on-year organic; +55.2% reported).

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Net financial expenses totalled 2,219 million euros in January-December, 14.9% lower than the previous year mainly due to the savings from debt management (hedging in pounds linked to T. UK and lower cost of debt in European currencies) and higher revenues associated with inflation in Venezuela, partially offset by the capital loss from the sale of 1.5% stake in China Unicom (-155 million euros) and the result of the divestment in Telecom Italia, S.p.A in 2015 (+380 million euros). In the fourth quarter, net financial expenses reached 369 million euros and decreased vs. the same period of 2015 (687 million euros), mainly due to the reduction in the cost of debt and the impact of inflation in Venezuela.

Corporate Income tax in October-December 2016 totalled 105 million euros, vs. -297 million euros in the fourth quarter of 2015, both years were impacted by the recognition of the tax credit derived from the aforementioned provisions for restructuring costs. In January-December 2016, income tax amounted to 846 million euros (155 million euros in 2015) and its year-on-year comparison was also affected by lower tax credit activation in 2016, while the effective rate stood at 26.1% (+9.0 percentage points year-on-year).

Profit attributable to minority shareholders reduced net income by 49 million euros in the fourth quarter (-95 million euros in the fourth quarter of 2015) mainly due to the profit attributed to minority shareholders of T. Brasil, partially offset by the losses of T. Deutschland. In January-December, minorities reduced net income by 30 million euros (-135 million euros in 2015).

Consolidated net income in the quarter reached 1,233 million euros in underlying terms (145 million reported), 2.5 times vs. the same period of the previous year, while in January-December net income amounted to 4,038 million euros (2,369 million reported) and increased by 4.8% year-on-year. Underlying basic earnings per share stood at 0.23 euros in the fourth quarter, 2.7 times vs. the same period of the previous year, and 0.75 euros in January-December (+5.1% vs. 2015).

In 2016, CapEx from January-December totalled 8,928 million euros, including 345 million euros for spectrum acquisition, and increased by 3.9% organic vs. 2015 (-14.7% reported). In the fourth quarter, CapEx increased by 11.6% organic year-on-year (+7.5% reported) and stood at 2,912 million euros. The investment effort was mainly focused on the deployment of ultrafast networks, with investment in growth and transformation representing 78.8% of the total (+0.2 percentage points year-on-year).

Underlying operating cash flow (OIBDA-CapEx) excluding spectrum for October-December reached 1,556 million euros (279 million euros reported) and grew by 3.8% year-on-year. In 2016, operating cash flow increased by 0.3% vs. 2015 to 7,937 million euros in underlying terms excluding spectrum (6,535 million euros reported).

Interest payments totalled 2,143 million euros in 2016 and decreased by 12.4% year-on-year due mainly to the lower cost of debt in European currencies. In the quarter, interest payments amounted to 397 million euros (-31.8% year-on-year).

The effective cost of interest payments for the last 12 months stood at 3.94% in December 2016, 102 basis points lower than the same period of the previous year.

Tax payments reached 649 million euros in 2016, 5.8% less than in 2015 due to lower payments in advance, partially offset by lower refunds from previous years. The effective payment rate stood at 20.0%.

Working capital positively contributed 383 million euros to cash flow generation in 2016 (1,493 million euros in the fourth quarter of 2016), driven by different management measures (extended payment terms with suppliers or with the factoring firm where those have been discounted, factoring of accounts receivable and process improvements).

Compared to January-December 2015 (1,571 million euros), its contribution decreased by 1,189 million euros mainly due to; (i) payments in 2016 associated with previous years provisions, ii) regularisation of payments in foreign currency in Argentina, iii) the positive impact in 2015 of partial financing of spectrum licences in Germany and Ecuador, and iv) deferred revenues from advanced collections in Germany in 2015.

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Operations with minority shareholders in the fourth quarter amounted to 156 million euros and increased by 25.1% year-on-year mainly due to higher dividend payments in Brazil and Central America. In 2016, they totalled 511 million euros, 27 million euros less than in 2015 mainly due to lower dividend payments in T. Brasil, affected by the evolution of the exchange rate.

Thus, in January-December 2016, free cash flow totalled 4,370 million euros and increased by 24.4% year-on-year. In the fourth quarter it increased to 2,055 million euros, improving sequentially by 555 million euros vs. the previous quarter (-10.9% year-on-year).

Net financial debt stood at 48,595 million euros at December 2016 and decreased by 998 million euros in the fourth quarter, thanks to: i) free cash flow generation of 2,055 million euros; ii) net financial divestments of 287 million euros, mainly associated with the sale of Telefé. On the contrary: i) shareholder remuneration (534 million euros, including dividend payment and coupons from capital instruments), ii) payment of labour-related commitments (140 million euros), iii) other factors affecting the valuation of liabilities (432 million euros, including the refinancing of commercial liabilities), and iv) the higher value in euros of net debt in foreign currencies, mainly due to the apreciation of Latin American currencies vs. the euro (238 million euros).

Compared to December 2015, net financial debt decreased by 566 million euros in 2016, due to: i) free cash flow generation of 4,370 million euros; ii) net financial divestments of 500 million euros, mainly associated with the sale of the stake in China Unicom and Telefé and iii) lower value in euros of net debt in foreign currencies (91 million euros). On the other hand, factors causing the debt to increase: i) shareholder remuneration (dividends, treasury stock, issuance of capital instruments net of coupon payments) in the sum of 2,389 million euros; ii) payment of labour-related commitments (738 million euros) and iii) other factors affecting the valuation of liabilities amounting to 1,268 million euros (including the refinancing of commercial liabilities).

In 2016, Telefónica’s financing activity amounted to approximately 10,542 million equivalent euros, without considering the re-financing of commercial paper and short-term bank loans. The activity mainly focused on strengthening the liquidity position, refinancing debt maturities in an environment of very low interest rates and extending maturities. Therefore, at the end of 2016, the Group maintained a comfortable liquidity position, with debt maturities beyond the next twelve months covered. The average debt life stood above 6 years, at 6.35 years.

In the fourth quarter, Telefónica strengthened its financial position with long term financing, in accordance with the objective of maintaining a solid investment rating, by means of several operations:

• The bond issue in October distributed in two tranches, 1,250 million at 4 years and 750 million at 15 years, with the lowest coupons paid by Telefónica historically in an issue in euros with these terms (0.318% and 1.930%, respectively), with the latter being the longest bond to date issued by a Spanish corporate issuer in 2015-2016.

• The signing, in November, of a financing agreement amounting to 1,500 million euros for the purchase of supplier equipment maturing in 8 years, the largest supplier financing deal ever signed in Telefónica.

• In December, the closing of a private placement in the sum of 150 million euros and a 35 year maturity, being the longest tenor in the history of Telefónica.

After the closing of the year, financing activity amounting to approximately 2,568 million equivalent euros has been carried out through the following operations:

• In January, there were two significant Telefónica Emisiones, S.A.U. bond issues for an aggregate sum of 1,750 million euros, of which 1,250 million euros mature in January 2025 and 500 million euros in October 2028 (annual coupon of 1.528% and 2.318% respectively).

• Also in January, Telefónica Emisiones, S.A.U. closed a private placement amounting to 150 million EUR, maturing in 2019.

• Telefónica Chile, in January, issued a bond for 48,000 million Chilean Pesos maturing in six years.

• In February, Telefónica Brasil carried out a bond issuance of 2,000 million Brazilian reals, maturing in February 2022.

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Throughout the year, Telefónica Group obtained funding by means of extending payment terms with suppliers, or with the factoring firm where those had been discounted, for a total 982 million equivalent euros.

Meanwhile, Telefónica, S.A. and its holding companies continued with their issuance activity under its Promissory Notes and Commercial Paper Programmes (Domestic and European), maintaining an amount outstanding of approximately 3,000 million euros at the end of December.

At the end of December, Telefónica maintained undrawn committed credit lines with different credit institutions for an approximate amount of 14,627 million euros (13,491 million euros maturing in more than twelve months) which, combined with the cash equivalents position and current financial assets excluding Venezuela, placed liquidity at 21,274 million euros. Including January and February bond issuances, liquidity position stood at 23,842 million euros, almost covering debt maturities for the next two years and extending average net debt to 6.77 years.

Definition :

Organic Growth: Assumes constant exchange rates from 2015, excludes the impact of hyperinflationary adjustments in Venezuela in both years and considers a constant perimeter of consolidation. In OIBDA and OI terms, excludes write-downs, capital gains/losses from the sale of companies, sale of towers, restructuring costs and material non-recurrent impacts. CapEx also excludes investment in spectrum.

Underlying Growth: Reported figures excluding the impact of write-downs, capital gains/losses from the sale of companies, tower sales, restructuring costs and material non-recurrent impacts as well as depreciation and amortisation charges from purchase price allocation processes.

Digital Services

(year-on-year changes in organic terms)

Digital services revenues continued to present double-digit year-on-year growth and reached 1,281 million euros in the fourth quarter (+11.1%) and 4,792 million in 2016 (+14.1%).

Video revenues, 726 million euros in the quarter (2,802 million in January-December), maintained a solid year-on-year growth rate (+9.7%; +12.4% in the year) driven mainly by the consistent increase in the TV base in Hispanoamerica (+4%) and by the improvement in ARPU in Brazil and Spain associated with the wider adoption of premium content. Pay TV accesses stood at 8.3 million as of December (including 4.3 million satellite TV accesses), stable versus 2015.

The Company remained committed to continuous innovation in its TV offer, combining improvements in connectivity, functionality and content, focusing on breadth, quality and exclusivity, aimed at satisfying growing customer demand. Accordingly a clear highlight in Spain has been the commitment to “Movistar+” own productions (mainly TV series: 4 announced for 2017 and 10 for 2018) aimed at becoming the main hub for original Spanish-language content.

In Security , revenues in October-December (103 million euros) grew by 14.4% year-on-year (341 million in January-December; +22.7%). Telefónica continued to be committed to developing new solutions via agreements with leaders in the sector, such as the global agreement signed with Symantec to protect IoT environments from cyber-attacks. In the consumer segment, accesses with security products reached 33.6 million, driven by the growth of users of antivirus, “Personal Cloud” and “Peace of Mind” services.

In Big Data , “LUCA” has been unveiled, the new global Big Data services unit which offers a comprehensive portfolio of services, from data management and analytics to the use of its services and infrastructures, which will contribute to extracting the value of such information in companies’ and organisations’ digital transformation processes.

M2M revenues reached 66 million euros in October-December and grew by 21.7% year-on-year (+21.9% in January-December; 224 million euros), due to the expansion of the managed connectivity platform “Smart M2M”, with

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a volume of lines tripling vs. the previous year’s and with capacity to integrate both own or strategic partners’ solutions, which has enabled it to position itself as a benchmark in the market. In this respect, highlights this quarter included the agreements signed with leading companies in the IoT ecosystem in remote device management and new access networks.

In the fourth quarter, Cloud revenues totalled 137 million euros (+5.1% year-on-year; 509 million euros and +17.3% over the twelve-month period) leveraged on the deployment of new services and platforms to offer managed services to key accounts and on the launch of bundled offers (communications + devices + digital services) in the SME segment.

Under the Telefónica Open Future_ initiative, and as a clear commitment to innovation, the “TOF_Global Race” has been launched to identify innovative technological projects. Furthermore, Wayra UK will provide pre-acceleration services to start-ups in the United Kingdom in association with companies from different sectors (consumer, pharmaceuticals) and with GCHQ (Government Communications Headquarters).

Telefónica Global Resources

In 2016 TGR has modernised the Company’s networks and systems capacities, improving service quality and customer experience and, at the same time, has accelerated the strategy of simplification and generation of efficiencies.

Global Network and Operations focused on the expansion of the capacity and coverage of the ultra-broadband access network (FTTx and cable) and the network core.

The growing demand for data continued to drive strong data traffic growth throughout the year (+49% year-on-year), both in fixed broadband (+48% year-on-year), due mainly to the growth in consumption of video in UBB, and in mobile broadband (+61% year-on-year) with a greater contribution from 4G data volume (up to 36%; +16 percentage points year-on-year).

To meet this demand, at the end of 2016, the number of premises passed with ultra-broadband networks (FTTx and cable) increased to 39 million, of which 17 million were in Brazil (FTTx), 17 million in Spain (FTTH) and 5 million in Hispanoamerica (FTTx and cable).

Meanwhile, 4G population coverage stood at 62%, 10 percentage points more in the year (91% Spain; 79% Germany; 95% UK; 60% Brazil; 49% Hispanoamerica), with a total of 55,417 locations.

Transformation of the access network is in turn underpinned by the evolution of the network core, highlighting the continuous transformation of the transport network, including its softwarisation, implementation of Big Data and Machine Learning capabilities, legacy management and virtualisation of network functions. Thus, the deployment of the new metro optic network with OTN (Optical Transport Network) capabilities in Spain is a leading reference.

Additionally, the transformation of the All-IP network has progressed with the deployment of VoIP, VoLTE and VoWiFi. VoIP is offered in 7 countries (Spain, Brazil, Germany, Colombia, Argentina, Chile and Peru) and has reached 6.3 million accesses; VoLTE is now available in 6 countries (Germany, Colombia, Peru, Brazil, Argentina and UK) and native VoWiFi is now offered in Germany and Argentina.

In 2016 the global centres contributed to the increase in quality, simplification and efficiency through the implementation of energy efficiency measures and the industrialisation of consumer equipment production in all operating businesses. Accordingly, the catalogue of devices, along with their functionalities, has been broadened, improving the efficiency of the connection and management of Wi-Fi via a mobile app, thereby increasing the value offered to the customer.

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In parallel, the work to define the 5G networks has intensified, with disruptive tests conducted such as “user-centric, no cell” (removes the cell concept and focuses connectivity on the user), and the introduction into current networks of pre-5G components such as C-RAN and SON (Self-Organising Networks) which enable radio access management to be automated and optimised.

Finally, and in terms of innovation, highlights included: (i) evolution of the video platform with Ultra High Definition (UHD), (ii) softwarisation of the networks with the first OSM version (Open Source MANO), deployment of virtual functions (such as the virtual router in the international backbone) and the first SDN (Software Defined Network) IP tests in Peru and (iii) the use of Big Data to monitor the network.

Global IT , focused on E2E digitalisation, already showed results on the back of the structural transformation of certain processes, such as those focused on the customer and related applications, especially by means of the Full Stack programmes, now live in 6 countries (Brazil, Argentina, Peru, Chile, Mexico and Uruguay), with 13% of customers already migrated.

Meanwhile, a Single Online Charging System is already operational for 59% of customers and in Germany the consolidation of systems following the integration with E-Plus has been completed.

Regarding the digitalisation of channels and data management, highlights included the increase in features for customer interaction and self-management via mobile apps and, in Spain, the transformation of the online channel and improvement in the customisation of video services (My TV, Recommendations...). In 2016, data storage capacity has also increased fivefold to 27 PBytes, underpinned by the construction of Big Data platforms (Spain, Peru, Chile, Colombia, Central America and Uruguay) and the scaling of existing ones.

Finally, the simplification of traditional systems continues, with the reduction at the end of 2016 of 2.5% of servers, 9 Data Centers and 256 applications, and an increase in virtualisation (+2.0 percentage points). This has all contributed to improving service levels, with an average of 22% fewer critical incidents than the previous year.

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TELEFÓNICA

ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Final Clients Accesses 337,505.0 348,093.8 346,226.8 341,475.6 341,262.7 341,922.3 343,932.9 344,671.1 0.9
Fixed telephony accesses (1) 36,451.9 40,400.0 40,218.1 39,734.9 39,606.5 39,262.1 38,914.0 38,280.1 (3.7 )
Internet and data accesses 18,215.6 21,249.6 21,430.9 21,365.3 21,507.7 21,641.4 21,738.4 21,652.1 1.3
Broadband 17,724.6 20,775.2 20,966.8 20,971.3 21,097.2 21,195.9 21,266.5 21,194.9 1.1
FTTx/Cable 2,878.7 6,386.4 6,935.1 7,393.1 7,915.1 8,362.0 8,705.1 9,162.9 23.9
Mobile accesses 277,371.0 278,414.0 276,423.5 272,103.9 271,783.2 272,596.8 274,883.7 276,450.0 1.6
Prepay 177,579.8 177,429.1 173,699.9 167,845.1 166,005.2 165,619.6 165,912.1 165,663.2 (1.3 )
Contract 99,791.2 100,984.8 102,723.5 104,258.8 105,778.0 106,977.2 108,971.6 110,786.8 6.3
M2M 10,230.1 10,681.6 11,050.1 11,526.3 12,583.9 12,988.2 13,591.7 14,002.0 21.5
Pay TV 5,466.5 8,030.3 8,154.3 8,271.6 8,365.4 8,422.0 8,396.7 8,289.0 0.2
Wholesale Accesses 6,475.7 6,401.0 6,271.7 6,062.8 5,826.7 5,591.7 5,480.7 5,300.9 (12.6 )
Total Accesses 343,980.7 354,494.8 352,498.5 347,538.4 347,089.4 347,514.0 349,413.5 349,972.1 0.7

Notes :

• GVT and DTS accesses are consolidated from 1 May 2015.

• Telefónica UK accesses are included since the first quarter of 2015 as it has been reclassified back into full consolidation.

(1) Includes fixed wireless and VoIP accesses.

TELEFÓNICA

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Prepay percentage (%) 64.0 % 63.7 % 62.8 % 61.7 % 61.1 % 60.8 % 60.4 % 59.9 % (1.8 p.p. )
Contract percentage (%) 36.0 % 36.3 % 37.2 % 38.3 % 38.9 % 39.2 % 39.6 % 40.1 % 1.8 p.p.
Smartphones (‘000) 102,215.8 110,156.4 120,003.6 126,178.9 128,326.0 130,058.4 144,588.9 147,161.8 16.6
Prepay 49,712.4 54,510.2 59,961.6 62,823.1 64,140.1 64,957.4 73,339.7 70,921.3 12.9
Contract 52,503.4 55,646.2 60,041.9 63,355.8 64,185.9 65,101.0 71,249.2 76,240.5 20.3
Smartphone penetration (%) 39.2 % 42.1 % 46.3 % 49.5 % 50.6 % 51.1 % 56.4 % 57.1 % 7.6 p.p.
Prepay 28.2 % 31.0 % 34.8 % 37.7 % 38.9 % 39.5 % 44.5 % 43.1 % 5.4 p.p.
Contract 62.1 % 65.2 % 69.1 % 71.9 % 72.2 % 72.3 % 77.7 % 81.8 % 9.9 p.p.
LTE (‘000) 18,965.4 24,341.5 30,209.6 37,375.0 43,870.2 50,077.3 57,342.4 66,295.7 77.4
LTE penetration (%) 7.1 % 9.1 % 11.4 % 15.7 % 16.9 % 19.3 % 22.1 % 25.3 % 9.6 p.p.

Notes :

• GVT and DTS accesses are consolidated from 1 May 2015.

• Telefónica UK accesses are included since the first quarter of 2015 as it has been reclassified back into full consolidation.

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TELEFÓNICA

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 52,036 54,916 (5.2 ) 1.3 13,721 13,862 (1.0 ) 2.7
Internal exp. capitalized in fixed assets 867 946 (8.3 ) (5.9 ) 231 277 (16.8 ) (14.4 )
Operating expenses (38,043 ) (43,075 ) (11.7 ) (0.7 ) (10,852 ) (13,697 ) (20.8 ) (2.3 )
Supplies (15,242 ) (16,547 ) (7.9 ) (3.1 ) (4,134 ) (4,334 ) (4.6 ) (0.7 )
Personnel expenses (8,098 ) (10,349 ) (21.8 ) 1.9 (2,958 ) (4,955 ) (40.3 ) (0.8 )
Other operating expenses (14,703 ) (16,179 ) (9.1 ) 0.5 (3,760 ) (4,408 ) (14.7 ) (4.8 )
Other net income (expense) 186 270 (31.0 ) (8.8 ) 39 225 (82.5 ) (48.2 )
Gain (loss) on sale of fixed assets 296 279 6.1 (57.3 ) 266 159 67.7 (68.0 )
Impairment of goodwill and other assets (224 ) (106 ) 112.2 n.m. (219 ) (105 ) 108.8 n.m.
Operating income before D&A (OIBDA) Underlying 16,519 16,851 (2.0 ) 4,464 4,210 6.0
Operating income before D&A (OIBDA) 15,118 13,229 14.3 4.7 3,187 721 n.m. 9.4
OIBDA Margin 29.1 % 24.1 % 5.0 p.p. 1.0 p.p. 23.2 % 5.2 % 18.0 p.p. 2.0 p.p.
Depreciation and amortization (9,649 ) (9,704 ) (0.6 ) 2.0 (2,518 ) (2,472 ) 1.8 (2.0 )
Operating income (OI) 5,469 3,525 55.2 8.3 669 (1,751 ) c.s. 25.3
Share of profit (loss) of investments accounted for by the equity method (5 ) (10 ) (54.3 ) (2 ) (1 ) n.m.
Net financial income (expense) (2,219 ) (2,609 ) (14.9 ) (369 ) (687 ) (46.3 )
Profit before taxes 3,245 906 n.m. 298 (2,438 ) c.s.
Corporate income tax (846 ) (155 ) n.m. (105 ) 297 c.s.
Profit for the period 2,399 751 n.m. 193 (2,142 ) c.s.
Non-controlling interests (30 ) (135 ) (77.9 ) (49 ) (95 ) (48.6 )
Net Income 2,369 616 n.m. 145 (2,236 ) c.s.
Weighted average number of ordinary shares outstanding during the period (millions) 5,061 5,071 (0.2 ) 5,053 5,118 (1.3 )
Basic earnings per share (euros) 0.42 0.07 n.m. 0.01 (0.45 ) c.s.
Basic earnings per share (euros) Underlying 0.75 0.71 5.1 0.23 0.09 165.7

Notes:

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer reported as discontinued operations and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• The weighted average number of ordinary shares outstanding during the period has been obtained applying the IAS rule 33 “Earnings per share”. Thereby, the weighted average of shares held as treasury stock have not been taken into account as outstanding shares. On the other hand, the denominator is retrospectively adjusted for transactions that have changed the number of shares outstanding without a corresponding change in equity (as if such transactions had occurred at the beginning of the earliest period presented). For instance, the bonus share issue carried out to meet the scrip dividends paid in 2015 and 2016, have been taken into account. Also, the ordinary shares that would be issued upon the conversion of the mandatorily convertible notes issued on 24 September 2014 are included in the calculation of earnings per share from that date.

• Basic earnings per share ratio is calculated dividing Net Income, adjusted for the net coupon corresponding to “Other equity instruments”, by the weighted average number of ordinary shares outstanding during the period.

• 2015 and 2016 reported figures include hyperinflationary adjustments in Venezuela in both years.

• Group consolidated results consolidate GVT and DTS’ results since 1 May 2015.

• Telefé has been deconsolidated from the Group consolidated results since 1 November 2016.

TELEFÓNICA

CONSOLIDATED REVENUE BREAKDOWN

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 52,036 54,916 (5.2 ) 1.3 13,721 13,862 (1.0 ) 2.7
Voice & access 22,214 26,160 (15.1 ) (7.9 ) 5,557 6,156 (9.7 ) (6.7 )
Broadband Connectivity 18,081 16,932 6.8 16.1 4,789 4,369 9.6 15.6
Services over Connectivity (SoC) 6,267 5,397 16.1 7.7 1,660 1,551 7.0 4.8
Others 5,475 6,427 (14.8 ) (7.1 ) 1,714 1,786 (4.0 ) 1.8

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TELEFÓNICA

GUIDANCE 2016

2015 Base Operative 2016 Guidance 2016 — Jan-Dec
46,757 Revenues (% Chg YoY) Growth > 4% 2.6%
31.5% OIBDA margin (Chg YoY) Stabilising vs. 2015 0.9 p.p.
16.8% CapEx / Sales Around 17% 17.0%

• Guidance criteria 2016: Assumes constant exchange rates as of 2015 (average FX in 2015) and maintaining current company perimeter. Excludes T. Venezuela’s and O2 UK’s results. In addition OIBDA excludes write-offs, capital gains/losses from companies’ disposals, towers sales, material non-recurring impacts and restructuring charges. CapEx also excludes investment in spectrum.

2015 adjusted base excludes:

• OIBDA excludes additionally tower sales, the provision for restructuring charges, the provision to optimize the distribution network in Spain, the provision for Telefónica Foundation, impairments and the final settlement agreement related to the acquisition of E-Plus.

• CapEx excludes additionally spectrum acquisition.

• 2015 adjusted base includes GVT’s results in T. Brasil, along with DTS’ results in T. España, since May 2015.

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TELEFÓNICA
REPORTED VS. ORGANIC
Unaudited figures (Euros in millions)
2016 Reported 2016 Organic 2015 Organic Organic Change y-o-y Reported Change y-o-y
Revenues 52,036 56,292 55,581 1.3 (5.2 )
OIBDA 15,118 17,729 16,937 4.7 14.3
OIBDA margin 29.1 % 31.5 % 30.5 % 1.0 p.p. 5.0 p.p.
Operating Income (OI) 5,469 7,729 7,135 8.3 55.2
CapEx 8,928 9,378 9,030 3.9 (14.7 )
OpCF (OIBDA-CapEx) 6,190 8,351 7,907 5.6 123.6
Reported revenues 52,036 54,916
Forex impact 4,401
Hyperinflation in Venezuela (144 ) (119 )
Changes in the consolidation perimeter 784
Organic revenues 56,292 55,581
Reported OIBDA 15,118 13,229
Forex impact 1,200
Hyperinflation in Venezuela (25 ) 8
Tower sales (1 ) (65 )
Changes in the consolidation perimeter 168
Final settlement agreement related to the acquisition of E-Plus (102 )
Commitments relating to the Telefónica Foundation 325
Impairments 215 128
Distribution channel reorganisation plan 18 30
Restructuring charges 1,416 3,217
Capital gains/losses on sale of companies (212 )
Organic OIBDA 17,729 16,937
Reported CapEx 8,928 10,461
Forex impact 835
Hyperinflation in Venezuela (21 ) (8 )
Spectrum acquisition (364 ) (1,585 )
Changes in the consolidation perimeter 162
Organic CapEx 9,378 9,030

Notes:

• The breakdown of the effects for the reconciliation of reported vs. organic 2016 excludes the impacts of the forex and therefore it assumes average constant exchange rates as of December 2015. Forex impact on those effects is totally included under “Forex impact” epigraph.

• Organic criteria : Assumes constant exchange rates as of 2015 (average FX in 2015). Excludes the impact of hyperinflationary adjustments in Venezuela in both years and considers constant perimeter of consolidation. In OIBDA and OI terms, excludes write-downs, capital gains/losses from the sale of companies, tower sales, material non-recurring impacts and restructuring costs. CapEx also excludes investment in spectrum.

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TELEFÓNICA

REPORTED VS. ORGANIC

Unaudited figures (Euros in millions)

2016 Reported 2016 Organic 2015 Organic Organic Change y-o-y Reported Change y-o-y
Revenues 13,721 14,082 13,705 2.7 (1.0 )
OIBDA 3,187 4,576 4,182 9.4 n.s.
OIBDA margin 23.2 % 32.5 % 30.5 % 2.0 p.p. 18.0 p.p.
Operating Income (OI) 669 2,191 1,748 25.3 c.s.
CapEx 2,912 3,005 2,692 11.6 7.5
OpCF (OIBDA-CapEx) 275 1,570 1,490 5.4 c.s.
Reported revenues 13,721 13,862
Forex impact 480
Hyperinflation in Venezuela (119 ) (88 )
Changes in the consolidation perimeter (70 )
Organic revenues 14,082 13,705
Reported OIBDA 3,187 721
Forex impact 110
Hyperinflation in Venezuela (29 ) (13 )
Tower sales (18 )
Changes in the consolidation perimeter (15 )
Final settlement agreement related to the acquisition of E-Plus (102 )
Commitments relating to the Telefónica Foundation 325
Impairments 215 128
Distribution channel reorganisation plan 18 30
Restructuring charges 1,303 3,127
Capital gains/losses on sale of companies (228 )
Organic OIBDA 4,576 4,182
Reported CapEx 2,912 2,708
Forex impact 109
Hyperinflation in Venezuela (20 ) (8 )
Spectrum acquisition 4 2
Changes in the consolidation perimeter (10 )
Organic CapEx 3,005 2,692

Notes:

• The breakdown of the effects for the reconciliation of reported vs. organic 2016 excludes the impacts of the forex and therefore it assumes average constant exchange rates as of December 2015. Forex impact on those effects is totally included under “Forex impact” epigraph.

• Organic criteria : Assumes constant exchange rates as of 2015 (average FX in 2015) and considers constant perimeter of consolidation. In OIBDA and OI terms, excludes write-downs, capital gains/losses from the sale of companies, tower sales, material non-recurring impacts and restructuring costs. CapEx also excludes investment in spectrum.

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TELEFÓNICA

REPORTED VS. UNDERLYING

Unaudited figures (Euros in millions)

2016 Reported 2016 Underlying 2015 Underlying Underlying change y-o-y Reported change y-o-y
OIBDA 15,118 16,519 16,851 (2.0 ) 14.3
Net Income 2,369 4,038 3,855 4.8 n.m.
Basic earnings per share (euros) 0.42 0.75 0.71 5.1 n.m.
Reported OIBDA 15,118 13,229
Tower sales (1 ) (65 )
Final settlement agreement related to the acquisition of E-Plus (102 )
Commitments relating to the Telefónica Foundation 325
Impairments 215 128
Distribution channel reorganisation plan 18 30
Restructuring charges provision 1,380 3,217
Capital gains/losses on sale of companies (212 )
VEF change to SIMADI 90
OIBDA Underlying 16,519 16,851
Reported Net Income 2,369 616
Tower sales (47 )
Final settlement agreement related to the acquisition of E-Plus (64 )
Commitments relating to the Telefónica Foundation 195
Impairments 251 122
Distribution channel reorganisation plan 14 22
Restructuring charges 993 2,400
Capital gains/losses on sale of companies (controlled & non controlled) (36 ) (285 )
VEF change to SIMADI 364
PPAs 447 532
Underlying Net Income 4,038 3,855

Notes:

• Underlying criteria : Reported figures excluding the impact of write-downs, capital gains/losses from companies’ disposals, tower sales, material non-recurring impacts and restructuring costs, as well as depreciation and amortisation charges arising from purchase price allocation processes.

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TELEFÓNICA

REPORTED VS. UNDERLYING

Unaudited figures (Euros in millions)

2016 Reported 2016 Underlying 2015 Underlying Underlying change y-o-y Reported change y-o-y
OIBDA 3,187 4,464 4,210 6.0 n.m.
Net Income 145 1,233 503 145.4 c.s.
Basic earnings per share (euros) 0.01 0.23 0.09 165.7 c.s.
Reported OIBDA 3,187 721
Tower sales (0 ) (18 )
Final settlement agreement related to the acquisition of E-Plus (102 )
Commitments relating to the Telefónica Foundation 325
Impairments 215 128
Distribution channel reorganisation plan 18 30
Restructuring charges provision 1,272 3,127
Capital gains/losses on sale of companies (228 )
OIBDA Underlying 4,464 4,210
Reported Net Income 145 (2,236 )
Tower sales (0 ) (12 )
Final settlement agreement related to the acquisition of E-Plus (64 )
Commitments relating to the Telefónica Foundation 195
Impairments 215 122
Distribution channel reorganisation plan 14 22
Restructuring charges 937 2,343
Capital gains/losses on sale of companies (controlled & non controlled) (171 )
PPAs 94 134
Underlying Net Income 1,233 503

Notes:

• Underlying criteria : Reported figures excluding the impact of write-downs, capital gains/losses from companies’ disposals, tower sales, material non-recurring impacts and restructuring costs, as well as depreciation and amortisation charges arising from purchase price allocation processes.

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TELEFÓNICA

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

Unaudited figures (Euros in millions)

Non-current assets 103,667 101,614 2.0
Intangible assets 20,518 21,149 (3.0 )
Goodwill 28,686 27,395 4.7
Property, plant and equipment and Investment properties 36,393 33,910 7.3
Investments accounted for by the equity method 76 80 (5.3 )
Non-current financial assets 9,765 10,405 (6.2 )
Deferred tax assets 8,229 8,675 (5.1 )
Current assets 19,974 18,715 6.7
Inventories 1,055 1,456 (27.5 )
Trade and other receivables 10,675 10,226 4.4
Current financial assets 2,954 3,053 (3.2 )
Tax receivables 1,533 1,341 14.3
Cash and cash equivalents 3,736 2,615 42.9
Non-current assets and disposal groups classified as held for sale 21 24 (12.3 )
Total Assets = Total Equity and Liabilities 123,641 120,329 2.8
Equity 28,385 25,436 11.6
Equity attributable to equity holders of the parent and other holders of equity
instruments 18,157 15,771 15.1
Non-controlling interests 10,228 9,665 5.8
Non-current liabilities 59,805 60,509 (1.2 )
Non-current financial liabilities 45,612 47,117 (3.2 )
Non-current trade and other payables 1,925 2,388 (19.4 )
Deferred tax liabilities 2,395 2,550 (6.1 )
Non-current provisions 9,873 8,454 16.8
Current liabilities 35,451 34,384 3.1
Current financial liabilities 14,749 12,970 13.7
Current trade and other payables 16,150 17,134 (5.7 )
Current tax payables 2,332 2,241 4.1
Current provisions 2,220 2,022 9.8
Liabilities associated with non-current assets and disposals groups held for sale — 17 —
Financial Data
Net Financial debt (1) 48,595 49,161 (1.2 )

Notes:

(1) 418 million euros included as of Dec 2016 associated to the “O2 Refresh” portfolio in UK, which generated financial interests. Net financial debt for the comparative periods has been restated with the same criteria.

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer be reported as discontinued operations within Telefónica Group and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation within Telefónica Group financial statements, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• 2015 and 2016 reported figures include the hyperinflationary adjustments in Venezuela in both years.

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TELEFÓNICA

FREE CASH FLOW AND CHANGE IN DEBT

Unaudited figures (Euros in millions)

2016 2015 % Chg
I Cash flow from operations 16,130 16,757 (3.7 )
II Net interest payment (1) (2,143 ) (2,445 )
III Payment for income tax (649 ) (689 )
A=I+II+III Net cash provided by operating activities 13,338 13,623 (2.1 )
B Net payment for investment in fixed and intangible assets (9,195 ) (10,293 )
Spectrum (2) (349 ) (1,309 )
C=A+B Net free cash flow after CapEx 4,143 3,330 24.4
D Net Cash received from sale of Real Estate 8 36
E Net payment for financial investment 927 (1,016 )
F Net payment for operations with minority shareholders and treasury stock (3) (2,899 ) (1,303 )
G=C+D+E+F Free cash flow after dividends 2,178 1,047 108.1
H Effects of exchange rate changes on net financial debt (91 ) (611 )
I Effects on net financial debt of changes in consolid. and others 1,703 5,731
J Net financial debt at beginning of period 49,161 45,087
K=J-G+H+I Net financial debt at end of period 48,595 49,161 (1.2 )

TELEFÓNICA

RECONCILIATIONS OF CASH FLOW AND OIBDA MINUS CAPEX FROM CONTINUING OPERATIONS

Unaudited figures (Euros in millions)

2016 2015 % Chg
OIBDA 15,118 13,229 14.3
- CapEx accrued during the period (8,928 ) (10,461 )
- Payments related to cancellation of commitments (738 ) (721 )
- Net interest payment (2,143 ) (2,445 )
- Payment for tax (649 ) (689 )
- Gain (loss) on sale of fixed assets and impairment of goodwill and other assets 16 (173 )
- Investment In working capital and other deferred income and expenses (4) 1,467 4,590
= Net Free Cash Flow after CapEx 4,143 3,330 24.4
+ Payments related to cancellation of commitments 738 721
- Dividends paid to minority shareholders (511 ) (537 )
= Free Cash Flow 4,370 3,514 24.4
Weighted average number of ordinary shares outstanding during the period (millions) 5,061 5,071
= Free Cash Flow per share (euros) 0.86 0.69 24.6

Notes:

• Since the second quarter of 2016 Telefónica’s operations in the United Kingdom are no longer reported as discontinued operations within Telefónica Group and all its assets and liabilities have ceased to be reported as “held for sale”, and have been reclassified back into full consolidation within Telefónica Group financial statements, in compliance with International Financial Reporting Standards (IFRS). For comparative purposes, the results of Grupo Telefónica of 2015 and the first quarter of 2016 are reported following the same criteria.

• The differences with the caption “Net Free Cash Flow after CapEx” included in the table presented above, are related to “Free Cash Flow” being calculated before payments related to commitments (payment of labour commitments) and after operations with minority shareholders, due to cash recirculation within the Group.

• 2015 and 2016 reported figures include the hyperinflationary adjustments in Venezuela in both years.

(1) Includes cash received from dividends paid by subsidiaries that are not fully consolidated.

(2) Figures in million euros. 2016 includes the following spectrum payments: 283 in Peru, 48 in Brazil, 5 in UK, 4 in Spain, 5 in Colombia and 4 in Germany. In 2015: 978 in Germany, 196 in Argentina, 68 in Ecuador, 49 in Spain, 6 in Chile, 8 in Colombia, 2 in UK and 2 in Nicaragua.

(3) Dividends paid by Telefónica S.A., operations with treasury stock, issuance of shares, issuance and coupons of undated deeply subordinated securities, issuance of mandatorily convertible bonds into Telefónica S.A. shares and operations with minority shareholders from subsidiaries that are consolidated through the equity method.

(4) Other deferred expenses include 3,019 million euros in 2015 and 1,084 million euros in 2016 related to commitments associated with long-term restructuring plans, mainly in Spain.

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TELEFÓNICA

NET FINANCIAL DEBT PLUS COMMITMENTS

Unaudited figures (Euros in millions)

Non-current financial liabilities 45,612 47,117
Current financial liabilities 14,749 12,970
Gross Financial Debt 60,361 60,087
Cash and cash equivalents (3,736 ) (2,615 )
Current financial assets (2,954 ) (3,053 )
Positive mark-to-market value of long-term derivative instruments (5,048 ) (5,315 )
Other non-current liabilities included in “Trade and other payables” 749 1,073
Other current liabilities included in “Trade and other payables” 449 462
Other assets included in “Non-current financial assets” (524 ) (691 )
Other assets included in “Current trade and other payables” (702 ) (787 )
Net Financial Debt (1) 48,595 49,161
Gross commitments related to employee benefits 6,839 6,070
Value of associated Long-term assets (749 ) (736 )
Tax benefits (1,569 ) (1,666 )
Net commitments related to employee benefits 4,521 3,668
Net financial debt plus commitments 53,116 52,829
Net Financial Debt / OIBDA 2,95x 2,87x

Notes:

(1) Net financial debt as of Dec 2016 includes a positive value of the derivatives portfolio for a net amount of 3,401 million euros, of which 3,519 million euros included as financial liabilities and 6,920 million euros included as financial assets.

• Financial assets includes 418 million euros as of Dec 2016 associated to the “O2 Refresh” portfolio in UK, which generated financial interests. Net financial debt for the comparative periods has been restated with the same criteria.

TELEFÓNICA

EXCHANGES RATES APPLIED

Currency units per Euro P&L and CapEx (1) — Jan - Dec 2016 Jan - Dec 2015 Statement of Financial Position (2) — December 2016 December 2015
USA (US Dollar) 1.106 1.109 1.054 1.089
United Kingdom (Sterling) 0.817 0.726 0.855 0.734
Argentina (Argentine Peso) 16.314 10.220 16.706 14.197
Brazil (Brazilian Real) 3.833 3.643 3.435 4.251
Chile (Chilean Peso) 747.496 723.914 705.622 773.150
Colombia (Colombian Peso) 3,369.057 3,016.491 3,162.745 3,428.826
Costa Rica (Colon) 609.385 599.520 591.366 593.120
Guatemala (Quetzal) 8.406 8.489 7.928 8.309
Mexico (Mexican Peso) 20.629 17.569 21.733 18.779
Nicaragua (Cordoba) 31.657 30.229 30.904 30.405
Peru (Peruvian Nuevo Sol) 3.733 3.530 3.537 3.713
Uruguay (Uruguayan Peso) 33.266 30.181 30.924 32.604
Venezuela (Bolivar Fuerte) (3) 710.227 216.310 710.227 216.310

(1) Average exchange rate for the period.

(2) Exchange rates as of 31/12/16 and 31/12/15.

(3) After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-December 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (674 Venezuelan bolivars fuertes per dollar).

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NET FINANCIAL DEBT STRUCTURE BY CURRENCY

Unaudited figures

EUR LATAM GBP USD
Net financial debt structure by currency 80 % 13 % 6 % 1 %

TOTAL FINANCIAL LIABILITIES BREAKDOWN

Unaudited figures

Bonds and commercial paper Debt with financial institutions Other financial debt (including governments) and net derivatives
Total financial liabilities 83 % 17 % 0 %

CREDIT RATINGS

Moody’s 1 Baa3 P-3 Stable 11/7/2016
Fitch 1 BBB F-3 Stable 9/5/2016
S&P 1 BBB A-2 Stable 5/17/2016

(1) The rating is issued by a credit rating agency established in the EU and registered under Regulation (EC) 1060/2009.

TELEFÓNICA

YEAR TO DATE MAIN FINANCING OPERATIONS

Unaudited figures

Issuer Coupon Maturity date ISIN code
DEBENTURES AND BONDS
Cash-settled equity-linked bonds related to Telefónica, S.A. shares 9-Mar-16 600 EUR Telefónica Participaciones, S.A.U. 0.000% 9-Mar-21 XS1377251423
Eurobond 13-Apr-16 1,400 EUR Telefónica Emisiones, S.A.U. 0.750% 13-Apr-22 XS1394777665
Eurobond 13-Apr-16 1,350 EUR Telefónica Emisiones, S.A.U. 1.460% 13-Apr-26 XS1394764689
Bond 28-Sep-16 94,410 CLP Telefónica Móviles Chile 4.900% 13-Sep-21 BTMOV-K (1)
Eurobond 17-Oct-16 1,250 EUR Telefónica Emisiones, S.A.U. 0.318% 17-Oct-20 XS1505554698
Eurobond 17-Oct-16 750 EUR Telefónica Emisiones, S.A.U. 1.930% 17-Oct-31 XS1505554771
Eurobond 28-Dec-16 150 EUR Telefónica Emisiones, S.A.U. 4.000% 28-Dec-51 XS1542177545
Eurobond 17-Jan-17 1,250 EUR Telefónica Emisiones, S.A.U. 1.528% 17-Jan-25 XS1550951211
Eurobond 17-Jan-17 500 EUR Telefónica Emisiones, S.A.U. 2.318% 17-Oct-28 XS1550951138
Bond 19-Jan-17 48,000 CLP Telefónica Chile 4.900% 5-Jul-23 BCTCH-T (1)
Eurobond 25-Jan-17 150 EUR Telefónica Emisiones, S.A.U. 3M Euribor +0,40% 25-Jan-19 XS1555704078
Debenture 8-Feb-17 2,000 BRL Telefonica Brasil S.A. 108,25% CDI 8-Feb-22 BRVIVTDBS069
Issue date Amount (m) Currency Issuer Coupon First Call date ISIN code
UNDATED DEEPLY SUBORDINATED RESET RATE SECURITIES
Hybrid bond 15-Sep-16 1,000 EUR Telefónica Europe B.V. 3.750% 15-Mar-22 XS1490960942
Signing date Amount Currency Borrower Maturity date
INTEREST-BEARING DEBT
Bilateral Loan 23-Feb-16 100 EUR Telefónica, S.A. 23-Feb-21
Bilateral Loan 23-Feb-16 100 EUR Telefónica, S.A. 23-Feb-19
Loan on supplies 8-Mar-16 300 EUR Telefónica, S.A. 8-Mar-21
Syndicated facility 22-Mar-16 750 EUR Telefónica Germany GmbH & Co. OHG 22-Mar-21
Club deal loan 15-Apr-16 150 USD Telefónica Móviles Chile 15-Apr-21
EIB Financing 13-Jun-16 450 EUR Telefónica Germany GmbH & Co. OHG 13-Jun-25 (2)
Loan on supplies 28-Nov-16 1,500 EUR Telefonica Europe B.V. 28-Nov-24
  1. Santiago exchange code

  2. Maximum maturity date

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02

TELEFÓNICA ESPAÑA

(year-on-year changes in organic terms)

Telefónica España results showed a significant improvement in 2016 and reflected the recovery of a profitable and sustainable growth profile, underpinned by a leading differential infrastructure in Europe, enabling it to increase the penetration of high value services tailored to increasing customer needs.

In 2016, service revenues returned to growth (+1.1% year-on-year) and at the same time, cost management and savings obtained from simplification have translated into year-on-year growth of OIBDA (+2.2%) and cash flow generation (+1.8%), excluding impacts.

Furthermore, in the last quarter of 2016, there was a sequential improvement in the year-on-year growth of service revenues (+1.9%; +1.2 percentage points vs. the previous quarter) and OIBDA (+2.6%; +0.8 percentage points vs. the third quarter).

The investments, focused on strengthening a differential competitive position based on quality, continued to drive commercial activity and customers’ migration towards higher-value products. Thus, annual net additions of mobile contract grew by 82% vs. 2015, in broadband by 39% (UBB penetration +8 percentage points to 34%) and in fixed telephony net losses decreased by 35%.

It is important to note that the results of the fourth quarter of 2016 are impacted by the extraordinary provision of 856 million euros, booked in the quarter and associated mainly with the extension of the voluntary employment suspension plan to 2018, which will generate a positive impact on cash flow generation from 2018 and an annual run-rate of savings in direct expenses of aproximately 100 million euros from 2019. These savings are in addition to those derived from the 2016-2017 plans.

Meanwhile, within the “More for More” strategy, the Company continues to evolve the convergent offer and adapt it to incremental customer demand, highlights subsequent year-end were: i) the increase in data included of all mobile lines included in the “Fusión+2” and “Fusión+4” bundles from 3GB to 8GB; ii) the increase in data of mobile lines included in the basic “Fusión+” bundle from 3GB to 8GB and the inclusion of a second mobile line free of charge with calls at 0 cents and 200MB for new customers; iii) the launch of the new “Fusión+2 Fiction” bundle offering all premium movie and series content, in addition to the 8 “La Liga” matches and the Champions League in the 300 Mb option. All these changes have implied changes to the associated tariffs.

The mobile only portfolio has also been renewed increasing the mobile data allowance (x2 for the entry-level tariff, and x4 for the high value tariffs).

“Movistar Fusión” consumer reached 4.3 million customers (+5% year-on-year) and 2.5 million additional mobile lines (+26% year-on-year), and recorded quarterly net additions of 47 thousand, which continue to drive the penetration of convergent “Fusión” customers over total consumer customers: 83% in broadband (+3 percentage points year-on-year), 80% in TV (+10 percentage points year-on-year) and 73% in mobile contract (+6 percentage points year-on-year).

Additionally, the commitment to quality has driven penetration of higher value services in the convergent base. Thus, 37% of “Fusión” customers had UBB (+8 percentage points year-on-year) and 68% had pay TV (+5 percentage points year-on-year). Meanwhile, the percentage of gross additions of “Fusión” who are completely new customers continues to improve (58% in the quarter vs.; +6 percentage points year-on-year).

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The quarterly ARPU of “Fusión” stood at 81.6 euros, 12% higher year-on-year, driven by the portfolio renewal and tariffs update, and by the continued improvement of the value mix of customers.

Churn continued to reflect the higher customer loyalty with multiple bundled services and stood at 1.4% in the quarter (+0.2 percentage points year-on-year).

Retail fixed telephony accesses (-3% year-on-year) recorded quarterly net losses of 63 thousand accesses and 285 thousand in the year, representing an improvement of 35% vs. 2015, while churn remained stable year-on-year.

Retail broadband accesses grew by 2% year-on-year, with quarterly net additions of 22 thousand (105 thousand in 2016) and relatively stable levels of churn (1.5% in the quarter; +0.1 percentage points year-on-year).

Fibre accesses reached 3.0 million, 35% more than in December 2015, with an acceleration in quarterly net additions to 168 thousand accesses, and accounted for almost half of the broadband base (49%; +12 percentage points year-on-year).

The changes implemented in the “Movistar Fusión+” portfolio continue to promote the trading of UBB. Thus, 79% of new fibre customers in the quarter chose 100 to 300 Mb speed (+23 percentage points more than in the same quarter of 2015), increasing their weight in the total fibre base to 68%. Fibre coverage at year end reached 17.1 million premises, 2.7 million more than in 2015.

Fibre customers’ monthly data consumption maintained solid growth of 15% year-on-year in the quarter and more than doubled that of ADSL customers, reflecting higher video usage.

Pay TV accesses remained stable year-on-year at 3.7 million, including 613 thousand satellite accesses. The quarterly net loss (-54 thousand) was the result of the satellite customers loss (-65 thousand) not offset by the net additions of IP TV customers (+11 thousand). On the other hand, churn stood at 1.9% (-0.4 percentage points vs. the fourth quarter of 2015).

Mobile accesses remained practically stable vs. 2015 (-0.1%) and recorded positive net additions (39 thousand) for the second consecutive quarter, due to the contract segment (176 thousand new lines) underpinned by new convergent multi-line products launched in July and the Christmas promotion.

Excluding M2M, contract accesses increased by 139 thousand in the quarter and contract churn stood at 1.4% (+0.1 percentage points year-on-year).

At the same time, the strong pace of LTE network deployment increased population coverage to 96% (+10 percentage points year-on-year) applying the homogeneous criteria used by other operators in the market (or 91% based on traditional criteria), and continues to drive penetration of smartphones (71%; +5 percentage points year-on-year), of LTE (40%; +19 percentage points year-on-year) and of mobile data traffic (+68% year-on-year in the quarter).

Wholesale accesses totalled 4.5 million (-10% year-on-year), with quarterly net losses of 64 thousand accesses, which have sloweddown progressively (-104 thousand in the previous quarter) due to the lower decline in ULL accesses and the higher growth of fibre NEBA accesses (325 thousand, more than doubling year-on-year).

Operating revenues in the quarter (3,216 million euros) and in the year (12,713 million euros) remained stable year-on-year (-0.1% in both periods).

Service revenues accelerated their year-on-year growth to 1.9% in the fourth quarter (+1.2 percentage points vs. the previous quarter) and grew by 1.1% in 2016.

Consumer revenues (1,631 million euros in the quarter) grew by 3.5% year-on-year accelerating their growth vs. the previous quarter (+2.3 percentage points) due to the lower rate of decline of non-convergent revenues and the continued growth of “Fusión” revenues. Consumer revenues in the full year increased by 1.8% year-on-year.

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Corporate revenues (881 million euros in October-December) increased by 1.4% year-on-year and changed their trend vs. the previous quarter (-4.9%), reflecting growth of IT revenues and a lesser decline in communications revenues. Throughout the year, business revenues showed a trend of stabilisation, underpinned by the renewal of the commercial proposition, with comprehensive solutions (connectivity, IT and digital services), which are key to the digitalisation of the organisations. In 2016 corporate revenues decreased by 1.4% year-on-year.

Other revenues (563 million euros) decreased by 1.8% vs. the fourth quarter of 2015 (+3.2% in 2016), mainly due to lower TV wholesale revenues.

Operating expenses reached 2,821 million euros in the quarter and to 8,652 million in the year, impacted by the restructuring provision of 837 million euros booked in the quarter as personnel expenses.

Thus, excluding this impact and the provision booked in the fourth quarter of 2015 for said employment suspension plan for 2016-2017, operating expenses decreased by 3.5% year-on-year in the quarter (-1.8% in the year) driven by lower commercial and personnel expenses, accelerating their rate of decline on a sequential basis mainly due to the improved performance of personnel and supplies expenses.

Supplies (899 million euros in October-December) increased by 3.7% year-on-year (+4.4% in the year) due to the higher costs of TV content. The lower year-on-year growth of these expenses vs. the previous quarter (+9.0% in July-September) was mainly explained by a higher decline in the purchase of mobile handsets which offset the impact of the higher cost of the current football season and the inclusion of the Champions League (not included in the last quarter of 2015). Net content expenses increased by 46% in the quarter (vs. +20% in the third quarter).

Personnel expenses (520 million euros in the quarter before provisions) increased their rate of decline to 10.7% year-on-year (-6.2% in the year) driven by the savings generated by the voluntary employment suspension plan initiated in 2016 (73 million euros in the quarter; 207 million in 2016). At the end of the year, the headcount of Telefónica España stood at 28,107 employees (-13% vs. December 2015).

Other operating expenses (566 million euros) accelerated their trend of decline and decreased by 7.0% year-on-year in the quarter (-5.9% in the year) mainly due to lower commercial expenses.

OIBDA in the fourth quarter after excluding factors stood at 1,306 million euros and increased 2.6% year-on-year, while the margin stood at 40.6% and expanded 1.1 percentage points year-on-year.

The abovementioned factors in the fourth quarter included: i) provisions for the employment suspension plan and optimising the distribution channel (837 million in personnel expenses and 18 million in “other net income/expenses” respectively in the fourth quarter of 2016 vs. 2,896 and 30 million in the fourth quarter of 2015); ii) capital gains from the sale of Telecomunicaciones Personalizadas, a public telephony service in penitentiary centres, (29 million in the fourth quarter of 2016) and iii) capital gains from the sale of real estate assets (33 million euros in the fourth quarter of 2016 and 22 million euros in the fourth quarter of 2015).

In 2016, OIBDA increased to 5,223 million euros excluding factors and increased 2.2% year-on-year, while the margin expanded 0.9 percentage points year-on-year to 41.1%. In addition to the aforementioned factors in the fourth quarter, these figures exclude the impact of capital gains from the sale of real estate (38 million in the third quarter of 2016 and 51 million in the first nine months of 2015), and the mobile towers (38 million euros in the first quarter 2015), as well as an asset valuation adjustment of DTS (38 million euros in the third quarter of 2015).

CapEx stood at 1,847 million euros in January-December, including 7 million euros for the purchase of spectrum in the second quarter of 2016 (+3.0% year-on-year; +11.6% in the quarter) due to the intense deployment of LTE and continued investment in fibre.

Thus, operating cash flow returned to growth in 2016 to 3,384 million euros, +1.8% excluding factors.

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TELEFÓNICA ESPAÑA

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 12,713 12,402 2.5 (0.1 ) 3,216 3,220 (0.1 ) (0.1 )
Mobile handset revenues 497 648 (23.4 ) (23.4 ) 142 202 (29.7 ) (29.7 )
Revenues ex-mobile handset revenues 12,216 11,754 3.9 1.1 3,074 3,018 1.9 1.9
Consumer (1) 6,536 6,129 6.6 1.8 1,631 1,576 3.5 3.5
Fusión 4,095 3,368 21.6 21.6 1,053 895 17.7 17.7
Non-Fusión 2,441 2,761 (11.6 ) (20.0 ) 578 681 (15.2 ) (15.2 )
Business 3,423 3,473 (1.4 ) (1.4 ) 881 869 1.4 1.4
Communications 2,708 2,799 (3.3 ) (3.3 ) 675 681 (0.9 ) (0.9 )
IT 716 674 6.2 6.2 206 187 9.7 9.7
Other (2) 2,257 2,152 4.8 3.2 563 573 (1.8 ) (1.8 )
Internal expenditure capitalized in fixed assets 327 350 (6.5 ) (6.5 ) 83 100 (17.5 ) (17.5 )
Operating expenses (8,652 ) (10,526 ) (17.8 ) (1.8 ) (2,821 ) (4,952 ) (43.0 ) (3.5 )
Supplies (3,375 ) (2,996 ) 12.7 4.4 (899 ) (867 ) 3.7 3.7
Personnel expenses (2,997 ) (5,173 ) (42.1 ) (6.2 ) (1,357 ) (3,477 ) (61.0 ) (10.7 )
Other operating expenses (2,280 ) (2,356 ) (3.2 ) (5.9 ) (566 ) (608 ) (7.0 ) (7.0 )
Other net income (expense) (29 ) (29 ) 0.5 c.s. (28 ) (29 ) (4.2 ) c.s.
Gain (loss) on sale of fixed assets 111 136 (18.0 ) (15.3 ) 64 27 136.7 31.5
Impairment of goodwill and other assets (4 ) 2 c.s. c.s. (2 ) 4 c.s. c.s.
Operating income before D&A (OIBDA) 4,467 2,336 91.2 1.4 512 (1,631 ) c.s. 3.4
OIBDA Margin 35.1 % 18.8 % 16.3 p.p. 0.6 p.p. 15.9 % n.m. n.m. 1.4 p.p.
CapEx 1,847 1,827 1.1 3.0 564 505 11.6 11.6
Spectrum 7 49 (85.0 ) (85.0 ) — — — —
OpCF (OIBDA-CapEx) 2,621 509 n.m. 0.6 (52 ) (2,136 ) (97.6 ) (1.8 )

Notes:

• The reported figures include DTS in Telefónica España’s consolidation perimeter from 1 May 2015.

• OIBDA before management and brand fees.

• Mobile handset revenues have been restated from 1 January 2015 including all the business of Telefónica España (previously only Telefónica Móviles España).

(1) Consumer revenues include residential and SOHO revenues.

(2) Other revenues include wholesale, subsidiaries and other revenues.

TELEFÓNICA ESPAÑA

ACCESSES

Unaudited figures (Thousands)

March June September December March June September December % Chg
Final Clients Accesses 35,882.6 36,958.2 36,868.1 36,935.6 36,791.3 36,765.2 36,769.8 36,709.4 (0.6 )
Fixed telephony accesses (1) 10,321.9 10,126.6 10,064.9 10,005.6 9,910.6 9,854.2 9,783.7 9,720.2 (2.9 )
Internet and data accesses 5,972.7 5,905.1 5,947.8 6,000.0 6,012.8 6,061.6 6,076.6 6,094.5 1.6
Broadband 5,928.3 5,861.0 5,906.1 5,962.0 5,978.6 6,030.2 6,045.3 6,067.3 1.8
FTTH 1,560.3 1,720.7 1,950.5 2,223.0 2,458.3 2,675.7 2,830.7 2,998.3 34.9
Mobile accesses 17,448.6 17,330.7 17,272.0 17,258.5 17,140.1 17,094.4 17,198.2 17,237.7 (0.1 )
Prepay 3,122.6 2,989.1 2,881.1 2,777.1 2,675.7 2,579.7 2,466.1 2,329.3 (16.1 )
Contract 14,325.9 14,341.6 14,390.9 14,481.4 14,464.5 14,514.7 14,732.1 14,908.4 2.9
M2M 1,662.4 1,726.5 1,705.6 1,778.8 1,827.2 1,890.5 1,968.8 2,006.3 12.8
Pay TV (2) 2,139.5 3,595.7 3,583.4 3,671.5 3,727.8 3,755.0 3,711.4 3,657.0 (0.4 )
Wholesale Accesses 5,333.6 5,286.7 5,200.4 5,037.7 4,866.9 4,693.3 4,589.3 4,525.5 (10.2 )
Fibre 66.5 97.9 124.4 144.7 176.6 210.3 259.7 324.9 124.6
Total Accesses 41,216.2 42,244.9 42,068.4 41,973.3 41,658.2 41,458.6 41,359.2 41,234.9 (1.8 )

(1) Includes fixed wireless and VoIP accesses.

(2) From the second quarter of 2015, Pay TV accesses include DTS.

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CONSUMER ACCESSES (Fusión + non-Fusión) — Unaudited figures (thousands) 2015 — March June September December 2016 — March June September December % Chg
Fixed telephony accesses 7,782.2 7,609.9 7,559.7 7,509.9 7,428.5 7,382.1 7,319.0 7,260.4 (3.3 )
Internet and data accesses 5,119.0 5,049.6 5,089.0 5,135.8 5,145.4 5,186.4 5,195.5 5,207.8 1.4
Mobile accesses 12,240.0 12,049.3 12,001.3 11,920.1 11,759.7 11,676.5 11,691.5 11,732.3 (1.6 )
Prepay 3,122.6 2,989.2 2,881.1 2,777.1 2,675.7 2,579.7 2,466.1 2,329.3 (16.1 )
Contract 9,117.3 9,060.0 9,120.2 9,143.0 9,084.0 9,096.8 9,225.4 9,403.0 2.8
Pay TV 2,139.5 3,595.7 3,583.4 3,671.5 3,727.8 3,755.0 3,711.4 3,657.0 (0.4 )
Total Consumer Accesses 27,280.6 28,304.5 28,233.5 28,237.2 28,061.4 28,000.0 27,917.4 27,857.6 (1.3 )
TOTAL MOBILE ACCESSES — Unaudited figures 2015 — March June September December 2016 — March June September December % Chg
Prepay percentage (%) 17.9 % 17.2 % 16.7 % 16.1 % 15.6 % 15.1 % 14.3 % 13.5 % (2.6 p.p. )
Contract percentage (%) 82.1 % 82.8 % 83.3 % 83.9 % 84.4 % 84.9 % 85.7 % 86.5 % 2.6 p.p.
Smartphones (‘000) 9,801.4 9,877.2 10,052.6 10,169.0 10,200.2 10,295.8 10,500.3 10,715.8 5.4
Prepay 365.7 351.4 348.8 383.5 366.3 390.2 379.1 342.4 (10.7 )
Contract 9,435.7 9,525.8 9,703.8 9,785.5 9,833.9 9,905.6 10,121.2 10,373.4 6.0
Smartphone penetration (%) 62.8 % 64.0 % 65.2 % 66.3 % 67.2 % 68.3 % 69.5 % 70.9 % 4.6 p.p.
Prepay (%) 11.7 % 11.8 % 12.1 % 13.8 % 13.7 % 15.1 % 15.4 % 14.7 % 0.9 p.p.
Contract (%) 75.6 % 76.5 % 77.4 % 77.9 % 78.7 % 79.2 % 80.0 % 81.1 % 3.2 p.p.
LTE (‘000) 2,159.4 2,554.2 2,995.9 3,293.0 4,520.7 5,050.0 5,444.0 6,073.0 84.4
LTE penetration (%) 13.7 % 16.4 % 19.2 % 21.3 % 29.5 % 33.2 % 35.7 % 39.9 % 18.6 p.p.
CONSUMER FUSIÓN — Unaudited figures (thousands) 2015 — March June September December 2016 — March June September December % Chg
Fusión Customers 3,866.2 3,880.7 4,002.7 4,140.3 4,209.1 4,268.8 4,286.1 4,333.2 4.7
Fibre 100/300 891.8 957.1 1,064.4 1,188.1 1,267.4 1,345.9 1,491.0 1,593.5 34.1
IPTV/Satellite 1,926.6 2,035.7 2,339.1 2,600.2 2,768.6 2,873.6 2,914.9 2,943.1 13.2
Mobile add-ons 1,870.5 1,915.2 1,969.1 2,016.5 2,023.3 2,084.1 2,302.7 2,542.0 26.1
CONSUMER FUSIÓN — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg
Fusión ARPU (EUR) 68.6 71.3 73.8 73.2 78.2 79.8 81.8 81.6 11.5
Fusión churn 0.9 % 1.4 % 1.1 % 1.1 % 1.3 % 1.1 % 1.3 % 1.4 % 0.2 p.p.
Fusión ARPU (EUR) 68.6 70.0 71.3 71.8 78.2 79.0 79.9 80.4 12.0
Fusión churn 0.9 % 1.2 % 1.2 % 1.2 % 1.3 % 1.2 % 1.2 % 1.3 % 0.1 p.p.
SELECTED OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg
Total voice traffic (Million minutes) 42,519 41,500 38,950 38,963 38,139 39,876 37,214 38,259 (1.8 )
Fixed voice traffic 23,895 22,866 20,958 20,863 20,456 20,903 18,927 19,708 (5.5 )
Mobile voice traffic 18,624 18,634 17,993 18,100 17,683 18,973 18,287 18,551 2.5
Total data traffic (TB) 1,007,617 946,695 1,075,921 1,237,898 1,333,989 1,363,624 1,442,518 1,550,009 25.2
Fixed data traffic 982,743 916,869 1,037,339 1,200,768 1,291,860 1,319,042 1,380,891 1,487,583 23.9
Mobile data traffic 24,874 29,826 38,582 37,129 42,129 44,583 61,627 62,427 68.1
Jan - Mar Jan - Jun Jan - Sep Jan - Dec Jan - Mar Jan - Jun Jan - Sep Jan - Dec % Chg
Total voice traffic (Million minutes) 42,519 84,018 122,969 161,932 38,139 78,015 115,229 153,488 (5.2 )
Fixed voice traffic 23,895 46,761 67,718 88,582 20,456 41,359 60,286 79,994 (9.7 )
Mobile voice traffic 18,624 37,258 55,250 73,351 17,683 36,656 54,943 73,494 0.2
Total data traffic (TB) 1,007,617 1,954,312 3,030,233 4,268,131 1,333,989 2,697,613 4,140,131 5,690,140 33.3
Fixed data traffic 982,743 1,899,612 2,936,951 4,137,720 1,291,860 2,610,901 3,991,793 5,479,375 32.4
Mobile data traffic 24,874 54,700 93,282 130,411 42,129 86,712 148,338 210,765 61.6

Notes:

Since 1 January 2015:

• Consumer accesses (Fusión + Non-Fusión) include accesses of services taken out by the Consumer segment (including SOHOs).

• Fusión Consumer ARPU: average monthly Consumer Fusión revenue divided by average customers for the period.

• Fusión Consumer customer base excludes SME’s customers.

• Fusión Consumer mobile add-ons include “Vive 13” accesses associated to Fusión packages.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non-rounded.

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03

TELEFÓNICA DEUTSCHLAND

(year-on-year changes in organic terms)

Telefónica Deutschland maintained operational momentum in a dynamic fourth quarter of 2016, leveraging the successful launch and encouraging customer response to its new premium portfolio “O 2 Free”. Competitive pressure in non-premium segment is showing some signs of improvement, that continues in the first months of 2017.

At the same time, the Company delivered its integration milestones, generating additional savings in line with the synergy targets. In addition, Telefónica Deutschland also met its outlook for the full-year financial results.

Furthermore, the results are affected by the reduction in mobile termination rates since last 1 December (-34%; from €1.66 cents to €1.1 cents).

The contract mobile customer base stood at 20.5 million customers at the end of December (+8% year-on-year), with net additions of 336 thousand in the fourth quarter mainly driven by strong partner trading (58% of gross additions; stable from previous quarter). The prepay customer base remained broadly stable year-on-year at 23.8 million accesses, with 89 thousand net losses in the fourth quarter (+231 thousand in the third quarter) due to seasonality in the partner business.

Smartphone penetration up 5 percentage points vs. 2015 to 59% driven by the continued growth of LTE accesses which stood at 12.1 million, growing strongly (+53% year-on-year) while penetration increased 9 percentage points year-on-year to 28%. Music and video streaming continued to be a significant driver of mobile data traffic growth, which came in at +62% year-on-year in the fourth quarter (+51% in 2016).

Blended mobile ARPU performance stabilised sequentially at -3.8% year-on-year in October-December. Quarterly data ARPU up 2.8% year-on-year (+3.6% in the third quarter) underpinned by the non-SMS data ARPU (+10.8%; +11.2% in the prior quarter). Contract ARPU (-5.5% year-on-year in October-December; -4.7% in July-September) continued to reflect the strong contribution of the partner business and the resulting mix-shift from retail to wholesale as well as regulatory headwinds, especially in the second half of the year.

Retail broadband accesses stood at 2.1 million (stable year-on-year) and continued to benefit from the continued strong demand for VDSL which grew 56% year-on-year posting 74 thousand net additions in October-December (+289 thousand in January-December) and accounted for 38% of fixed broadband accesses (+14 percentage points year-on-year). On the other hand, the wholesale DSL customer base continued to fall due to the planned dismantling of the legacy infrastructure.

Revenues in the fourth quarter of 2016 reached 1,936 million euros (-6.0% year-on-year) and 7,503 million euros for the twelve month period (-4.9% year-on-year).

Mobile service revenues came to 1,349 million euros in October-December 2016, declining 2.1% vs. the same period of 2015 (-1.8% year-on-year in July-September). Excluding regulatory effects (termination and roaming), the decline was limited to 0.9%, maintaining the same trend as the prior quarter. The higher share of wholesale revenue as well as the ongoing legacy base rotation remained drivers of the year-on-year performance. For 2016, mobile service revenues came to 5,437 million euros, -1.7% year-on-year and -1.1% when excluding regulatory effects.

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Mobile data revenues for October to December 2016 were up 4.8% year-on-year totaling 746 million euros (+5.3% in 2016), reflecting the continued growth of non-SMS data revenues (+12.9% year-on-year to 583 million euros; +13.1% in 2016). This was partly driven by a 41% year-on-year increase of average data usage amongst the O 2 contract LTE customers, now at 1.7 GB per month, as well as the growing LTE customer base. As a result, the mobile data revenue share over total mobile service revenues in the quarter increased 4 percentage points year-on-year to 55%, while non-SMS data represented 78% of mobile data revenues, up +6 percentage points year-on-year.

Handset revenues continued to fall both in the quarter and in the full year (-17.6% year-on-year to 341 million euros and -18.4% year-on-year to 1,061 million euros respectively), on the back of longer handset replacement cycles and a lower demand for handsets in the market.

Fixed revenues fell 10.3% year-on-year in the fourth quarter to 238 million euros (-5.9% year-on-year for the full year period to 981 million euros), mainly driven by the lower wholesale and other fixed revenues which were lower year-on-year on the back of the planned decommissioning of the legacy ULL platform. Retail DSL revenue trends (-9.6% year-on-year in the fourth quarter; -8.1% year-on-year in 2016) saw a broadly similar year-on-year performance as in the prior quarter as a result of phasing of promotional effects on a broadly stable (+0.3% year-on-year) customer base.

Operating expenses for the quarter were 1,492 million euros (-8.7% year-on-year) and 5,844 million euros for the full year (-6.8% year-on-year) driven by the savings from integration projects and include restructuring expenses of 30 million euros and 89 million euros, respectively (7 and 73 million euros respectively in 2015) out of which 9 million are in personnel expenses and 21 million in other operating expenses in the quarter (46 and 43 million euros respectively in the year).

Supplies (674 million euros in the quarter) showed a 9.8% year-on-year decline in the quarter as a result of lower interconnection and hardware costs (-9.6% year-on-year in 2016 to 2,452 million euros).

Personnel expenses amounted to 157 million euros in the fourth quarter and fell 1.7% year-on-year (646 million in the twelve months period; -7.9% year-on-year) mainly driven by the successful execution of the employee restructuring programme.

Other operating expenses reached 661 million euros for October to December and fell 9.0% year-on-year (2,747 million euros for the full year; -3.9% year-on-year) on the back of successful synergy capture both from roll-over effects and additional savings from the integration milestones achieved in 2016. These savings were partly offset by commercial expenses and other investments related to customer and brand migration activities in the first half of 2016.

It should be noted, the positive impact of the final agreement related to the purchase price of E-Plus of 102 million euros in Other net income in the fourth quarter of 2015.

OIBDA came to 481 million euros in the fourth quarter and accelerated its year-on-year growth to +3.9% excluding impacts (+3.6% in the third quarter) leveraging on incremental synergies of approximately 25 million euros in the quarter (approximately 150 million euros in 2016).

In the period January-December 2016, OIBDA amounted to 1,794 million euros and increased 3.8% year-on-year excluding the above-mentioned restructuring costs and the positive settlement of 102 million euros and the “yourfone” effect of 15 million euros in the first quarter of 2015.

The OIBDA margin was 24.8% in the fourth quarter, up 2.5 percentage points year-on-year and 23.9% for the twelve months period, up 2.1 percentage points year-on-year organic and ex-yourfone in the first quarter of 2015.

CapEx was up 9.2% year-on-year to 360 million euros in the fourth quarter (+6.8% year-on-year to 1,108 million euros in 2016) as investments were back-end loaded in 2016 due to the intensification of the network integration efforts in the second half of the year.

Operating cash flow (OIBDA-CapEx) totalled 686 million euros and remained almost flat in 2016 (-0.2% year-on-year).

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TELEFÓNICA DEUTSCHLAND

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 7,503 7,888 (4.9 ) (4.9 ) 1,936 2,059 (6.0 ) (6.0 )
Mobile Business 6,498 6,832 (4.9 ) (4.9 ) 1,690 1,791 (5.7 ) (5.7 )
Mobile service revenues 5,437 5,532 (1.7 ) (1.7 ) 1,349 1,378 (2.1 ) (2.1 )
Data revenues 2,992 2,840 5.3 5.3 746 712 4.8 4.8
Handset revenues 1,061 1,300 (18.4 ) (18.4 ) 341 413 (17.6 ) (17.6 )
Fixed Business 981 1,043 (5.9 ) (5.9 ) 238 266 (10.3 ) (10.3 )
FBB and new services (1) 748 803 (6.8 ) (6.8 ) 182 199 (8.6 ) (8.6 )
Voice & access revenues 233 240 (2.9 ) (2.9 ) 56 66 (15.5 ) (15.5 )
Internal expenditure capitalized in fixed assets 104 113 (7.4 ) (7.4 ) 25 30 (17.8 ) (17.8 )
Operating expenses (5,844 ) (6,226 ) (6.1 ) (6.8 ) (1,492 ) (1,631 ) (8.5 ) (8.7 )
Supplies (2,452 ) (2,712 ) (9.6 ) (9.6 ) (674 ) (747 ) (9.8 ) (9.8 )
Personnel expenses (646 ) (655 ) (1.4 ) (7.9 ) (157 ) (155 ) 1.5 (1.7 )
Other operating expenses (2,747 ) (2,859 ) (3.9 ) (3.9 ) (661 ) (729 ) (9.4 ) (9.0 )
Other net income (expense) 32 70 (54.8 ) 113.9 12 128 (90.7 ) 20.6
Gain (loss) on sale of fixed assets (0 ) 14 c.s. c.s. (0 ) (1 ) (80.9 ) (80.9 )
Impairment of goodwill and other assets — — — — — — — —
Operating income before D&A (OIBDA) 1,794 1,858 (3.4 ) 2.9 481 586 (18.0 ) 3.8
OIBDA Margin 23.9 % 23.6 % 0.4 p.p. 1.9 p.p. 24.8 % 28.5 % (3.6 p.p. ) 2.5 p.p.
CapEx 1,108 2,230 (50.3 ) 6.8 360 330 9.0 9.2
Spectrum 6 1,198 (99.5 ) (99.5 ) 1 2 (11.5 ) (11.5 )
OpCF (OIBDA-CapEx) 686 (372 ) c.s. (2.1 ) 121 256 (52.9 ) (6.9 )

Notes:

• OIBDA before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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TELEFÓNICA DEUTSCHLAND

ACCESSES

Unaudited figures (Thousands)

March June September December March June September December % Chg
Final Clients Accesses 46,572.8 46,981.4 47,627.2 47,391.2 47,341.7 47,754.9 48,404.8 48,655.5 2.7
Fixed telephony accesses (1) 2,022.0 2,009.7 1,999.9 1,997.8 2,002.8 2,007.4 2,006.5 2,010.3 0.6
Internet and data accesses 2,371.6 2,354.7 2,338.7 2,330.6 2,330.9 2,329.8 2,324.8 2,324.5 (0.3 )
Broadband 2,128.3 2,115.2 2,102.7 2,098.0 2,101.5 2,103.9 2,101.6 2,104.0 0.3
FTTx 322.2 379.8 444.0 516.8 593.0 669.3 731.8 805.5 55.9
Mobile accesses 42,179.2 42,617.0 43,288.6 43,062.8 43,008.0 43,417.8 44,073.5 44,320.7 2.9
Prepay 23,264.2 23,500.9 24,003.7 23,979.4 23,743.5 23,814.2 23,872.8 23,784.0 (0.8 )
Contract (2) 18,915.0 19,116.1 19,284.9 19,083.4 19,264.4 19,603.6 20,200.7 20,536.6 7.6
M2M 443.4 506.2 570.7 632.0 682.2 704.3 748.0 787.8 24.6
Wholesale Accesses 1,085.3 1,059.3 1,017.5 972.0 910.5 850.1 790.8 691.0 (28.9 )
Total Accesses 47,658.1 48,040.7 48,644.7 48,363.2 48,252.2 48,605.0 49,195.6 49,346.4 2.0

(1) Includes fixed wireless and VoIP accesses.

(2) In the fourth quarter of 2015, 400 thousand inactive customer accesses were excluded.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Prepay percentage (%) 55.2 % 55.1 % 55.5 % 55.7 % 55.2 % 54.8 % 54.2 % 53.7 % (2.0 p.p. )
Contract percentage (%) 44.8 % 44.9 % 44.5 % 44.3 % 44.8 % 45.2 % 45.8 % 46.3 % 2.0 p.p.
Smartphones (‘000) 20,364.1 21,153.4 22,145.5 22,594.3 23,083.0 23,707.1 25,353.5 25,623.1 13.4
Prepay 9,086.7 9,538.8 10,097.5 10,279.7 10,678.9 10,805.8 11,223.0 11,182.4 8.8
Contract 11,277.4 11,614.6 12,048.0 12,314.6 12,404.1 12,901.3 14,130.5 14,440.7 17.3
Smartphone penetration (%) 49.8 % 51.3 % 52.9 % 54.2 % 55.4 % 56.2 % 59.2 % 59.5 % 5.2 p.p.
Prepay 39.6 % 41.1 % 42.6 % 43.3 % 45.4 % 45.7 % 47.4 % 47.3 % 4.0 p.p.
Contract 63.0 % 64.4 % 66.4 % 68.7 % 68.6 % 69.6 % 73.8 % 74.2 % 5.5 p.p.
LTE (‘000) 5,146.0 6,093.0 7,002.2 7,883.5 8,690.5 9,399.8 10,566.3 12,063.1 53.0
LTE penetration (%) 12.3 % 14.5 % 16.4 % 18.6 % 20.5 % 22.0 % 24.4 % 27.7 % 9.1 p.p.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 % Chg
Voice traffic (Million minutes) 30,769 29,334 28,324 29,450 28,910 29,341 27,301 28,344 (3.8 )
Fixed voice traffic 6,533 5,686 4,915 5,067 5,214 4,652 4,026 3,790 (25.2 )
Mobile voice traffic 24,236 23,647 23,409 24,383 23,696 24,689 23,275 24,553 0.7
Data traffic (TB) 485,180 497,059 514,154 603,296 664,202 665,593 669,777 788,300 30.7
Fixed data traffic 445,008 454,804 468,256 552,795 612,603 603,867 595,416 706,659 27.8
Mobile data traffic 40,172 42,255 45,898 50,501 51,599 61,726 74,361 81,641 61.7
Mobile ARPU (EUR) 10.6 10.8 10.9 10.5 10.3 10.4 10.5 10.1 (3.8 )
Prepay 5.6 5.9 6.0 5.8 5.7 5.7 5.9 5.6 (3.1 )
Contract (1) 17.2 17.2 17.4 16.9 16.6 16.6 16.6 16.0 (5.5 )
Data ARPU (EUR) 5.5 5.6 5.6 5.5 5.6 5.8 5.8 5.6 2.8
% non-SMS over data revenues 70.5 % 71.5 % 71.9 % 72.5 % 75.4 % 76.7 % 77.2 % 78.2 % 5.6 p.p.
Mobile churn 2.4 % 2.1 % 2.1 % 2.8 % 2.5 % 2.1 % 2.1 % 2.3 % (0.5 p.p. )
Contract (1) 1.7 % 1.7 % 1.7 % 2.4 % 1.8 % 1.6 % 1.5 % 1.6 % (0.8 p.p. )
Voice traffic (Million minutes) 30,769 60,103 88,427 117,877 28,910 58,251 85,552 113,896 (3.4 )
Fixed voice traffic 6,533 12,219 17,134 22,201 5,214 9,865 13,892 17,682 (20.4 )
Mobile voice traffic 24,236 47,883 71,293 95,676 23,696 48,386 71,661 96,214 0.6
Data traffic (TB) 485,180 982,239 1,496,393 2,099,689 664,202 1,329,794 1,999,572 2,787,871 32.8
Fixed data traffic 445,008 899,812 1,368,068 1,920,863 612,603 1,216,470 1,811,886 2,518,545 31.1
Mobile data traffic 40,172 82,427 128,325 178,826 51,599 113,324 187,685 269,326 50.6
Mobile ARPU (EUR) 10.6 10.7 10.8 10.7 10.3 10.3 10.4 10.3 (3.7 )
Prepay 5.6 5.8 5.8 5.8 5.7 5.7 5.8 5.7 (1.6 )
Contract (1) 17.2 17.2 17.3 17.2 16.6 16.6 16.6 16.5 (4.1 )
Data ARPU (EUR) 5.5 5.5 5.6 5.5 5.6 5.7 5.8 5.7 3.4
% non-SMS over data revenues 70.5 % 71.0 % 71.3 % 71.6 % 75.4 % 76.1 % 76.5 % 76.9 % 5.3 p.p.
Churn 2.4 % 2.3 % 2.2 % 2.4 % 2.5 % 2.3 % 2.2 % 2.3 % (0.1 p.p. )
Contract (1) 1.7 % 1.7 % 1.7 % 1.9 % 1.8 % 1.7 % 1.5 % 1.6 % (0.3 p.p. )

Notes:

• ARPU : monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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04

TELEFÓNICA UK

(year-on-year changes in organic terms)

In 2016 Telefónica UK continued to reinforce its position as a leading mobile operator, consistently outperforming the market, with a growing customer base, increasing spend by customers as well as market-leading loyalty, leading to a strong financial performance with sustained revenue growth.

Total mobile accesses (25.5 million) grew 2% year-on-year driven by a 9% year-on-year increase of the contract mobile customer base (62% of the total; +4 percentage points year-on-year), after recording 135 thousand net additions in the fourth quarter (119 thousand excluding M2M; 421 thousand in 2016) on the back of its mobile led, customer first strategy. Monthly contract churn was flat year-on-year at 1.0%, a benchmark in the market. In prepay mobile there were 77 thousand net losses in the period, in line with industry trends of consumers shifting to contract connections.

Mobile data traffic continued to grow, up 63% year on year, in line with the trends of the previous quarter, leveraged on the 36% year-on-year growth of LTE accesses. LTE deployment continued at a rapid pace, reaching 95% outdoor population coverage as of December (+16 percentage points year-on-year), driving the LTE base to 10.4 million, with a penetration of 47% (+12 percentage points year-on-year). Smartphones reached 14.7 million at the end of the fourth quarter (+11% year-on-year), with a penetration of 68% (+8 percentage points year-on-year).

ARPU excluding “O2 Refresh” grew 1.3% year-on-year in the fourth quarter (-0.6% in the third quarter) on higher average subscription revenue (+9.8% year-on-year excluding “O2 Refresh”). Contract ARPU was down 1.4% year-on-year in the three months to December (vs. -3.1% in July-September) as regulatory roaming and MTRs impacts offset subscription revenue growth. Prepay ARPU grew by 10.5% year-on-year in the quarter due to higher levels of customer revenue and data usage growth.

Revenues in the fourth quarter reached 1,721 million euros and grew 2.5% year-on-year excluding the impact of “O2 Refresh”, once again improving the growth trend from the previous quarter (+0.1% year-on-year) on both mobile service revenue and handset sales and others. For the full year, revenues totalled 6,861 million euros, +0.6% year-on-year (ex-”O2 Refresh”).

Mobile service revenues reached 1,220 million euros and grew 1.5% year-on-year in the quarter (excluding the impact of “O2 Refresh”), again posting a sequential year-on-year improvement (+1.1% in July-September) due to larger out-of-bundle spend, lower impacts from roaming and MTRs (-1.7 percentage points on MSR growth ex-“O2 Refresh”; -2.1 percentage points in July-September) and customer base growth. Mobile service revenue totalled 5,121 million euros in the January-December period (+1.2% year-on-year ex-”O2 Refresh”).

Data revenues increased 4.5% year-on-year in the three months to December (vs. +3.4% in the full year), as customers consume more data and benefit from better value subscriptions with higher data allowances. Non-SMS data revenue accounted for 62% of data revenue in the fourth quarter (+2.6 percentage points year-on-year), while data revenue represented 61% of mobile service revenue (+1.9 percentage points year-on-year). Handset revenue & other revenue increased 5.2% year-on-year in the fourth quarter to 500 million euros (-4.9% in the twelve months to December), as new handset launches drove increased demand.

Operating expenses reached 1,421 million euros in the quarter, up 1.1% year-on-year. In the full year they reached 5,276 million euros, 2.9% lower year-on-year.

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Supplies (858 million euros) grew 2.9% year-on-year in the fourth quarter (-3.7% in January-December; 3,226 million euros) due to the higher level of handset sales after the launch of flagship devices in the period.

Personnel expenses totalled 145 million euros, -6.3% year-on-year in the three months to December (+1.2% in January-December; 528 million euros), excluding the impact of a provision of 36 million euros accrued in the quarter related to restructuring in the business.

Other expenses decreased 0.5% year-on-year in the fourth quarter (-2.4% in January-December), reaching 418 million euros (1,522 million euros), despite higher commercial expenses.

OIBDA growth in the quarter reached 4.1% year-on-year to 334 million euros and improved vs. the third quarter (+1.6%) on revenue growth acceleration and strong cost control. Full year OIBDA reached 1,709 million euros (+1.7% year-on-year). Thus, OIBDA margin expanded in both the fourth quarter (19.4%; +0.4 percentage points year-on-year) and the full year 2016 (24.9%; +0.8 percentage points year-on-year).

CapEx amounted to 931 million euros in the January-December period, an increase of 18.7% year-on-year, mainly invested in further LTE rollout as the Company continues to expand its indoor coverage to reach 98% by the end of 2017.

Operating Cash Flow (OIBDA-CapEx) totalled 778 million euros in the full year to December (-12.7% year-on-year).

TELEFÓNICA UK

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 6,861 7,837 (12.5 ) (1.5 ) 1,721 2,011 (14.4 ) 2.4
Mobile service revenues 5,121 5,778 (11.4 ) (0.3 ) 1,220 1,447 (15.7 ) 1.3
Data revenues 3,094 3,369 (8.1 ) 3.4 738 848 (12.9 ) 4.5
Handset revenues and other 1,739 2,059 (15.5 ) (4.9 ) 500 564 (11.2 ) 5.2
Internal expenditure capitalized in fixed assets 141 162 (13.1 ) (2.2 ) 34 43 (21.1 ) (5.4 )
Operating expenses (5,276 ) (6,074 ) (13.1 ) (2.9 ) (1,421 ) (1,636 ) (13.2 ) 1.1
Supplies (3,226 ) (3,769 ) (14.4 ) (3.7 ) (858 ) (992 ) (13.6 ) 2.9
Personnel expenses (528 ) (549 ) (3.9 ) 1.2 (145 ) (144 ) 0.3 (6.3 )
Other operating expenses (1,522 ) (1,756 ) (13.3 ) (2.4 ) (418 ) (499 ) (16.2 ) (0.5 )
Other net income (expense) (16 ) (14 ) 11.9 25.9 (2 ) (7 ) (74.8 ) (67.3 )
Gain (loss) on sale of fixed assets (1 ) 3 c.s. c.s. 1 1 84.9 102.2
Impairment of goodwill and other assets — 15 — — — 15 — —
Operating income before D&A (OIBDA) 1,709 1,929 (11.4 ) 1.7 334 426 (21.7 ) 4.1
OIBDA Margin 24.9 % 24.6 % 0.3 p.p. 0.8 p.p. 19.4 % 21.2 % (1.8 p.p. ) 0.4 p.p.
CapEx 931 883 5.5 18.7 278 231 20.2 42.1
Spectrum — — — — — — — —
OpCF (OIBDA-CapEx) 778 1,046 (25.6 ) (12.7 ) 56 196 (71.3 ) (39.9 )

Notes:

• OIBDA before management and brand fees.

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TELEFÓNICA UK

ACCESSES

Unaudited figures (Thousands)

March June September December March June September December % Chg
Final Clients Accesses 24,869.2 25,072.2 25,302.4 25,286.9 25,204.2 25,452.6 25,692.0 25,759.0 1.9
Fixed telephony accesses (1) 232.1 235.4 241.2 247.1 249.8 257.7 264.7 272.6 10.3
Internet and data accesses 19.9 20.4 20.5 21.0 21.5 22.3 23.1 23.7 12.8
Broadband 19.9 20.4 20.5 21.0 21.5 22.3 23.1 23.7 12.8
Mobile accesses 24,617.1 24,816.5 25,040.7 25,018.8 24,933.0 25,172.5 25,404.2 25,462.7 1.8
Prepay (2) 10,766.1 10,793.1 10,823.2 10,561.4 9,640.1 9,745.8 9,778.0 9,701.4 (8.1 )
Contract 13,851.1 14,023.4 14,217.6 14,457.4 15,292.8 15,426.7 15,626.2 15,761.3 9.0
M2M (3) 2,201.1 2,234.2 2,289.9 2,383.9 3,143.4 3,176.8 3,250.9 3,266.9 37.0
Total Accesses 24,869.2 25,072.2 25,302.4 25,286.9 25,204.2 25,452.6 25,692.0 25,759.0 1.9

(1) Includes fixed wireless and VoIP accesses.

(2) Includes the disconnection of 720 thousand inactive prepay customers in the first quarter 2016.

(3) Includes 720 thousand M2M accesses on the Jasper platform since the first quarter 2016.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Prepay percentage (%) 43.7 % 43.5 % 43.2 % 42.2 % 38.7 % 38.7 % 38.5 % 38.1 % (4.1 p.p.)
Contract percentage (%) 56.3 % 56.5 % 56.8 % 57.8 % 61.3 % 61.3 % 61.5 % 61.9 % 4.1 p.p.
Smartphones (‘000) 10,784.8 10,972.4 11,202.4 13,274.4 13,267.7 13,301.8 14,130.8 14,680.8 10.6
Prepay 3,343.9 3,370.8 3,451.1 4,275.5 4,358.7 4,494.0 4,600.9 4,966.3 16.2
Contract 7,440.9 7,601.6 7,751.3 8,998.9 8,909.0 8,807.8 9,529.9 9,714.6 8.0
Smartphone penetration (%) 49.3 % 49.9 % 50.6 % 60.4 % 62.8 % 62.4 % 65.9 % 68.4 % 8.0 p.p.
Prepay (%) 31.4 % 31.6 % 32.2 % 40.9 % 45.6 % 46.5 % 47.5 % 51.6 % 10.7 p.p.
Contract (%) 66.4 % 67.2 % 67.9 % 78.1 % 77.0 % 75.6 % 81.1 % 82.1 % 4.0 p.p.
LTE (‘000) 4,906.0 5,769.9 6,631.7 7,661.8 8,300.8 9,489.0 10,038.2 10,425.3 36.1
LTE penetration (%) 22.4 % 26.2 % 30.0 % 34.9 % 38.1 % 43.1 % 45.3 % 47.0 % 12.1 p.p.

SELECTED MOBILE OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 % Chg Local Cur
Voice Traffic (Million minutes) 22,206 22,926 22,545 22,850 22,964 23,425 23,221 23,697 3.7
Data traffic (TB) 30,928 35,478 39,873 45,257 49,648 55,720 65,609 73,980 63.5
ARPU (EUR) 18.8 19.6 19.9 19.3 17.9 17.5 16.6 16.2 1.0
Prepay 7.4 7.6 7.8 7.8 7.8 7.7 7.1 7.2 10.5
Contract (1) 32.7 34.0 34.6 33.0 30.1 29.6 28.3 27.1 (1.4 )
Data ARPU (EUR) 10.9 11.4 11.6 11.3 10.6 10.5 10.2 9.8 4.2
% non-SMS over data revenues 58.6 % 59.2 % 60.2 % 59.5 % 59.9 % 61.0 % 62.4 % 62.2 % 2.6 p.p.
Churn 1.7 % 1.6 % 1.8 % 2.2 % 2.0 % 1.5 % 1.8 % 2.1 % (0.1 p.p. )
Contract (1) 1.0 % 0.9 % 0.9 % 1.0 % 0.9 % 0.8 % 0.9 % 1.0 % (0.0 p.p. )
Jan - Mar Jan - Jun Jan - Sep Jan - Dec Jan - Mar Jan - Jun Jan - Sep Jan - Dec % Chg Local Cur
Voice Traffic (Million minutes) 22,206 45,132 67,677 90,527 22,964 46,389 69,609 93,306 3.1
Data traffic (TB) 30,928 66,406 106,279 151,536 49,648 105,368 170,977 244,957 61.6
ARPU (EUR) 18.8 19.2 19.4 19.4 17.9 17.7 17.3 17.0 (1.1 )
Prepay 7.4 7.5 7.6 7.7 7.8 7.7 7.5 7.5 9.7
Contract (1) 32.7 33.3 33.8 33.5 30.1 29.9 29.3 28.8 (3.5 )
Data ARPU (EUR) 10.9 11.2 11.3 11.3 10.6 10.6 10.4 10.3 2.3
% non-SMS over data revenues 58.6 % 58.9 % 59.4 % 59.4 % 59.9 % 60.4 % 61.1 % 61.4 % 2.0 p.p.
Churn 1.7 % 1.6 % 1.7 % 1.8 % 2.0 % 1.8 % 1.8 % 1.9 % 0.1 p.p.
Contract (1) 1.0 % 1.0 % 1.0 % 1.0 % 0.9 % 0.9 % 0.9 % 0.9 % (0.1 p.p. )

Notes:

• ARPU : monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non-rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non-rounded.

(1) Excludes M2M.

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January - December 2016

05

TELEFÓNICA BRASIL

(year-on-year changes in organic terms)

In the fourth quarter of the year Telefónica Brasil consolidated the trend of solid year-on-year growth both in revenues and in OIBDA, which, together with the year-on-year reduction of CapEx in the year, translated into a strong increase in operating cash flow.

These results reflected the selective commercial activity focused on high value customers, the continued generation of synergies after the acquisition of GVT and the strict cost control, which offset inflationary pressure and regulatory impacts (reduction in mobile termination rates of -33.8%, retail fixed-mobile of -20.6%, local fixed of -65.9% and interurban fixed of -21.3%, all since 24 February 2016).

The Company managed 97.2 million accesses , stable year-on-year. Mobile accesses increased by 1% year-on-year, with focus on higher value customers which resulted in a clear increase in the quality of mobile accesses: contract accesses +7%, smartphones +25% (75% penetration, +15 percentage points year-on-year) and LTE accesses +118%.

In mobile contract , quarterly net additions reached 891 thousand accesses (+39.6% year-on-year; 2.3 million in 2016, -14.8% year-on-year), recording the lowest level of churn in the last 2 years and maintaining market leadership with a share of 42.1% at December (practically stable year-on-year). Likewise, this leadership was also maintained in LTE accesses (22.2 million) with a 35.7% share, after expanding coverage to 516 cities (60% population coverage).

Mobile ARPU , leveraged on the higher quality of accesses and the strong expansion of data, increased by 18.4% year-on-year in the fourth quarter (+19.3% in the year) showing growth in both segments thanks to the focus on data and on prepay bundling.

Retail broadband accesses (7.3 million) grew by 3% year-on-year, highlighting the strong increase in accesses with speeds higher than 34 Mbps, which accounted for 15% of accesses (+4 percentage points year-on-year, 37.8% of share). FTTx and cable accesses reached 4.2 million (+10.3% year-on-year; 735 thousand FTTH in Sao Paulo) and premises passed with FTTx at December amounted to 17.3 million (4.7 million with FTTH in Sao Paulo). The greater number of fibre connections and the migration to higher speeds explained the growth in ARPU (+7.7% year-on-year in the quarter).

Pay TV accesses (1.7 million accesses) decreased by 4% vs. December 2015 due to lower commercial activity. However, IPTV accesses increased by 48% year-on-year after recording net additions of 24 thousand accesses in the quarter (82 thousand accesses in the year). This improved quality of accesses drove year-on-year growth of ARPU (+9.3% in October-December; +11.5% in January-December).

Revenues in the fourth quarter totalled 3,058 million euros (11,097 million in 2016) increasing by 1.1% year-on-year (+0.9% in 2016) driven by ARPU growth across all services, which was partially offset by regulatory impacts and lower handset sales (-2.3 percentage points and -0.7 percentage points respectively in year-on-year change for the quarter).

Mobile service revenues (1,774 million euros in October-December) posted a solid growth of 4.0% year-on-year (+3.1% in the year). Stripping out the regulatory impact, mobile service revenues would have grown by 6.3% in the quarter (+5.3% in 2016). Data revenues maintained a strong year-on-year growth (+25.5% in the fourth quarter; +24.7% in 2016) and accounted for 57% of mobile service revenues (+8 percentage points year on year). Non-SMS data revenues increased by 34.3% year-on-year in the quarter (+33.0% in the year).

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Handset revenues decreased by 20.7% year-on-year in October-December (-20.0% in 2016) due to lower commercial activity with handset which is partially offset by a lower subsidy per unit.

Fixed business revenues in the fourth quarter (1,205 million euros) decreased by 1.2% year-on-year (-0.2% in the year). Nevertheless, broadband and pay TV revenues showed a solid growth which offset the aforementioned regulatory impacts (+1.2% excluding this effect; +2.3% in 2016).

Thus, broadband and new services revenues (473 million euros) increased by 6.5% vs. the fourth quarter of 2015 (+6.5% year-on-year in 2016) on the back of fibre revenues (+18.8% year-on-year in the quarter, +21.4% in 2016) and of pay TV (+4.6% year-on-year in the quarter; +11.8% in the year).

Operating expenses totalled 2,029 million euros in the fourth quarter (7,498 million in 2016) decreasing by 1.6% year-on-year (-1.9% in the year) as a result of the generation of synergies, the reduction of commercial expenses and the positive impact of regulation. All these positive impacts offset the negative impacts associated with inflation.

Supplies (600 million euros) decreased by 14.0% vs. the fourth quarter of 2015 (-10.9% in the year) positively affected by lower termination costs (arising from regulatory changes), by lower consumption of handsets and lower content costs. Acceleration in the year-on-year decline vs. prior quarters was due to the renegotiation of the content contract, which began to have a positive impact in the fourth quarter.

Personnel expenses (326 million euros) increased by 3.8% year-on-year in the quarter (+3.1% in 2016), growing below inflation despite the insourcing process of key activities. The year-on-year change excluded the effect of the headcount restructuring plan (40 million euros recorded in 2016, 14 million of which corresponded to the fourth quarter and 7 million in 2015, 2 million euros of which corresponded to the fourth quarter).

Other operating expenses (1,103 million euros) increased by 5.0% vs. the fourth quarter of 2015 (+2.5% in 2016) as a result of higher expenses associated network expansion.

OIBDA in the fourth quarter reached 1,085 million euros (3,714 million in the year) and decreased by 0.9% year-on-year due to the positive impact of the expiration of a payable account for 98 million euros in the fourth quarter of 2015; excluding this impact, OIBDA would have grown by 8.9% (+8.1% in the year).

Thus, OIBDA margin expanded to 35.5% in the quarter (-0.7 percentage points year-on-year, +2.6 percentage points excluding the aforementioned impact) and 33.5% in the year (+1.4 percentage points year-on-year, +2.2 percentage points excluding the impact mentioned above).

The Company closed 2016 having generated synergies of 247 million euros, 95 million euros of which positively impacted revenues from cross-selling and 152 million euros in expenses from renegotiations with suppliers and from lower commercial and personnel expenses.

CapEx totalled 2,138 million in 2016 (representing 19% of revenues, excluding 48 million euros for the acquisition of spectrum in the third quarter), mainly devoted to the expansion of the 4G network and the IP backbone, to the increase in the capacity of the 3G network and to the development and improvement of fixed networks (more selective expansion of pay TV). CapEx decreased by 2.9% year-on-year vs. the previous year, thanks to the optimisation and efficiency of synergies already achieved (124 million euros in the year).

Thus, operating cash flow (OIBDA-CapEx) totalled 1,576 million euros in 2016, +17.8% year-on-year (+26.2% excluding the non-recurrent impact of the fourth quarter of 2015).

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TELEFÓNICA BRASIL

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 11,097 11,060 0.3 0.9 3,058 2,587 18.2 1.1
Mobile Business 6,669 6,905 (3.4 ) 1.7 1,853 1,526 21.4 2.7
Mobile service revenues 6,357 6,495 (2.1 ) 3.1 1,774 1,444 22.8 4.0
Data revenues 3,381 2,853 18.5 24.7 1,016 705 44.2 25.5
Handset revenues 312 410 (23.9 ) (20.0 ) 79 82 (3.7 ) (20.7 )
Fixed Business 4,428 4,154 6.6 (0.2 ) 1,205 1,060 13.6 (1.2 )
FBB and new services (1) 1,695 1,502 12.9 6.5 473 386 22.5 6.5
Pay TV 504 391 29.1 11.8 137 116 18.3 4.6
Voice & access revenues 2,229 2,262 (1.5 ) (6.9 ) 595 559 6.4 (7.7 )
Internal exp. capitalized in fixed assets 114 91 25.0 4.8 32 23 43.1 7.1
Operating expenses (7,498 ) (7,655 ) (2.0 ) (1.9 ) (2,029 ) (1,741 ) 16.5 (1.6 )
Supplies (2,249 ) (2,568 ) (12.4 ) (10.9 ) (600 ) (593 ) 1.1 (14.0 )
Personnel expenses (1,167 ) (1,042 ) 11.9 3.1 (326 ) (262 ) 24.2 3.8
Other operating expenses (4,082 ) (4,044 ) 0.9 2.5 (1,103 ) (885 ) 24.6 5.0
Other net income (expense) 1 75 (98.2 ) (97.0 ) 23 108 (78.4 ) (75.6 )
Gain (loss) on sale of fixed assets (1 ) 5 c.s. (84.8 ) (2 ) 10 c.s. c.s.
Impairment of goodwill and other assets 1 (3 ) c.s. c.s. 3 (3 ) c.s. c.s.
Operating income before D&A (OIBDA) 3,714 3,573 3.9 5.3 1,085 983 10.3 (0.9 )
OIBDA Margin 33.5 % 32.3 % 1.2 p.p. 1.4 p.p. 35.5 % 38.0 % (2.5 p.p. ) (0.7 p.p. )
CapEx 2,138 2,105 1.6 (2.9 ) 769 604 27.2 14.6
Spectrum 48 — — — 1 — — —
OpCF (OIBDA-CapEx) 1,576 1,468 7.3 17.8 316 379 (16.6 ) (25.6 )

Notes:

• The Consolidated Income Statement of Telefónica Brasil includes GVT since 1 May 2015.

• OIBDA before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, ICT revenues, other services over connectivity and FBB equipment.

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January - December 2016

TELEFÓNICA BRASIL

ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Final Clients Accesses 97,339.9 106,528.1 103,432.6 96,899.3 97,283.7 97,121.4 97,276.6 97,204.2 0.3
Fixed telephony accesses (1) 10,609.4 14,869.6 14,876.8 14,654.5 14,945.4 14,742.1 14,629.9 14,338.4 (2.2 )
Internet and data accesses 4,066.5 7,224.0 7,319.5 7,195.5 7,294.2 7,321.8 7,397.5 7,383.2 2.6
Broadband 3,926.5 7,092.4 7,191.5 7,129.5 7,229.2 7,263.5 7,325.3 7,311.0 2.5
FTTx/Cable 428.5 3,640.8 3,788.6 3,779.9 3,913.5 3,983.6 4,090.1 4,171.0 10.3
Mobile accesses 81,873.2 82,648.6 79,407.1 73,261.3 73,257.4 73,296.1 73,486.9 73,769.8 0.7
Prepay 52,972.3 53,068.7 48,978.8 42,194.4 42,011.5 41,669.4 40,995.6 40,387.2 (4.3 )
Contract 28,900.8 29,580.0 30,428.3 31,066.9 31,245.8 31,626.7 32,491.3 33,382.6 7.5
M2M 3,687.5 3,935.2 4,105.7 4,234.7 4,390.0 4,590.3 4,770.4 5,005.1 18.2
Pay TV 790.9 1,785.9 1,829.2 1,787.9 1,786.7 1,761.4 1,762.2 1,712.7 (4.2 )
Wholesale Accesses 25.4 23.6 22.9 22.3 21.0 20.7 18.7 17.9 (19.5 )
Total Accesses T. Brasil 97,365.2 106,551.7 103,455.5 96,921.5 97,304.7 97,142.1 97,295.4 97,222.2 0.3
Terra Accesses 269.0 172.1 159.9 150.3 141.5 133.8 125.4 118.2 (21.3 )

• GVT accesses are consolidated from 1 May 2015.

(1) Includes fixed wireless and VoIP accesses.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Prepay percentage (%) 64.7 % 64.2 % 61.7 % 57.6 % 57.3 % 56.9 % 55.8 % 54.7 % (2.8 p.p. )
Contract percentage (%) 35.3 % 35.8 % 38.3 % 42.4 % 42.7 % 43.1 % 44.2 % 45.3 % 2.8 p.p.
Smartphones (‘000) 30,216.9 32,732.7 39,117.1 39,911.7 40,327.0 39,670.8 49,573.1 50,008.2 25.3
Prepay 18,710.6 19,372.1 22,945.3 22,376.4 22,977.1 22,689.1 29,317.2 26,273.4 17.4
Contract 11,506.3 13,360.6 16,171.8 17,535.4 17,349.9 16,981.7 20,255.9 23,734.8 35.4
Smartphone penetration (%) 40.3 % 43.3 % 54.2 % 60.4 % 61.0 % 60.0 % 74.8 % 75.2 % 14.8 p.p.
Prepay 35.5 % 36.7 % 47.1 % 53.4 % 55.1 % 54.9 % 72.2 % 65.7 % 12.3 p.p.
Contract 51.8 % 58.8 % 68.9 % 72.7 % 71.1 % 68.4 % 78.8 % 89.5 % 16.8 p.p.
LTE (‘000) 3,943.1 5,691.1 7,542.2 10,214.7 12,498.3 15,115.2 18,295.7 22,240.9 117.7
LTE penetration (%) 5.0 % 7.2 % 10.0 % 14.8 % 18.1 % 22.0 % 26.6 % 32.3 % 17.5 p.p.

SELECTED OPERATIONAL DATA

Unaudited figures

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 % Chg Local Cur
Voice traffic (Million minutes) 93,747 95,738 97,299 92,647 93,579 93,225 95,386 90,884 (1.9 )
Fixed voice traffic 25,155 25,894 25,137 23,965 23,680 22,850 21,908 20,383 (14.9 )
Mobile voice traffic 68,592 69,843 72,162 68,682 69,899 70,375 73,479 70,502 2.6
Data traffic (TB) 1,395,331 1,583,612 1,763,495 2,065,902 2,564,860 2,815,305 2,916,541 3,247,317 57.2
Fixed data traffic 1,330,287 1,514,813 1,695,219 1,995,403 2,485,715 2,729,649 2,815,740 3,133,379 57.0
Mobile data traffic 65,043 68,799 68,276 70,500 79,146 85,657 100,800 113,938 61.6
Mobile ARPU (EUR) 7.2 6.5 5.7 5.7 6.1 6.6 7.2 7.4 18.4
Prepay 3.8 3.3 2.8 2.9 3.2 3.4 3.7 3.6 13.2
Contract (1) 15.3 14.2 12.3 11.6 11.5 12.6 14.7 13.1 3.2
Data ARPU (EUR) 3.0 3.0 2.8 3.0 3.0 3.6 3.8 4.0 23.5
% non-SMS over data revenues 81.6 % 82.5 % 83.0 % 84.5 % 85.8 % 87.1 % 88.4 % 90.2 % 5.9 p.p.
Fixed telephony ARPU (EUR) 15.0 14.5 13.2 12.0 11.3 12.1 12.9 12.4 (5.2 )
Pay TV ARPU (EUR) 22.3 23.5 22.0 21.1 20.6 22.6 25.3 24.3 9.3
Broadband ARPU (EUR) 12.5 12.3 11.0 10.6 10.3 11.2 12.4 12.1 7.7
Mobile churn 2.9 % 3.2 % 4.7 % 6.1 % 3.3 % 3.1 % 3.4 % 3.5 % (2.6 p.p. )
Contract (1) 1.8 % 1.9 % 1.9 % 1.8 % 1.8 % 1.9 % 1.8 % 1.7 % (0.0 p.p. )
Voice traffic (Million minutes) 93,747 189,485 286,783 379,430 93,579 186,804 282,190 373,074 (1.7 )
Fixed voice traffic 25,155 51,050 76,186 100,151 23,680 46,530 68,437 88,820 (11.3 )
Mobile voice traffic 68,592 138,435 210,597 279,279 69,899 140,274 213,753 284,254 1.8
Data traffic (TB) 1,395,331 2,978,942 4,742,437 6,808,340 2,564,860 5,380,166 8,296,707 11,544,023 69.6
Fixed data traffic 1,330,287 2,845,100 4,540,319 6,535,722 2,485,715 5,215,363 8,031,104 11,164,483 70.8
Mobile data traffic 65,043 133,842 202,118 272,618 79,146 164,803 265,603 379,541 39.2
Mobile ARPU (EUR) 7.2 6.9 6.5 6.3 6.1 6.4 6.8 7.1 19.3
Prepay 3.8 3.5 3.3 3.2 3.2 3.3 3.5 3.4 11.2
Contract (1) 15.3 14.7 13.9 13.3 11.5 12.1 12.9 12.9 2.4
Data ARPU (EUR) 3.0 3.0 2.9 2.9 3.0 3.3 3.2 3.5 25.3
% non-SMS over data revenues 81.6 % 82.1 % 82.4 % 82.9 % 85.8 % 86.5 % 87.7 % 88.4 % 5.5 p.p.
Fixed telephony ARPU (EUR) 15.0 14.7 14.1 13.5 11.3 11.7 12.2 12.3 (4.4 )
Pay TV ARPU (EUR) 22.3 23.1 22.6 22.1 20.6 21.6 23.0 23.8 11.5
Broadband ARPU (EUR) 12.5 12.4 11.8 11.4 10.3 10.8 11.3 11.7 7.6
Churn 2.9 % 3.0 % 3.6 % 4.2 % 3.3 % 3.2 % 3.3 % 3.4 % (0.8 p.p. )
Contract (1) 1.8 % 1.8 % 1.8 % 1.8 % 1.8 % 1.8 % 1.8 % 1.8 % (0.0 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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06

TELEFÓNICA HISPANOAMÉRICA

(year-on-year changes in organic terms)

In the fourth quarter of 2016, Telefónica Hispanoamérica posted solid operating and financial results, with double-digit year-on-year growth both in revenues and OIBDA. These results reflected the focus on value customers, services bundling and continued network improvement.

Total accesses increased to 135.9 million at December 2016 (+1% year on year).

Mobile accesses (+2% year-on-year) increased their quality through the growth of contract (+3%), smartphones (+15%) and LTE accesses (+86%). Net additions in the quarter amounted to 885 thousand accesses (2.0 million in 2016) and were positive both in prepay and contract despite the strong competitive intensity (net contract additions represented 43% of total net additions for the year). The improvement in the quality of the base was reflected in the increase of average revenue per access (ARPU grew by 6.9% year-on-year; +2.8% in the year).

In the fixed business 43% of traditional fixed accesses were already bundled (+6 percentage points year-on-year). Meanwhile, net additions for the quarter were affected by the disconnection of accesses in Colombia which were not generating traffic and therefore had no impact on revenues.

Retail broadband accesses (5.6 million) decreased by 1% year-on-year, although acceleration continued in the growth of accesses with speeds higher than 4 Mb, which increased 15% year-on-year and already represented 62% of accesses (+9 percentage points year-on-year). Likewise, FTTx and cable connected accesses reached 1.1 million after accelerating the increase in coverage to 4.8 million premises passed.

Pay TV accesses (2.9 million, +4% year-on-year) showed solid growth across all countries, despite negative net additions in the quarter (-4 thousand accesses, +107 thousand accesses in 2016) affected by the disconnections in Colombia mentioned above.

Revenues in the fourth quarter amounted to 3,435 million euros (12,579 million euros in the year) and accelerated year-on-year growth to 10.9% (+7.5% in the year) due to the improvement in both the fixed and the mobile business. Stripping out the impact of regulation, revenues would have increased by 11.8% year-on-year (+8.6% in the year).

Mobile service revenue growth accelerated robustly to 12.0% (+7.0% in the full year 2016), driven by strong commercial activity. Data revenue continued to be the main growth driver (+21.3% year-on-year in the quarter; +19.6% in the year) due to non-SMS data revenues (+30.1%; +31.6% in the year).

Handset revenues returned to growth this quarter (+22.7%; -0.7% in the year) as a result of the acceleration in Argentina (higher handset sales and with a greater mix of high-end ranges), Chile (commercial success following the launch of “Movistar One” plans) and Mexico (strong level of subsidies in the fourth quarter of 2015).

Fixed business revenues continued to show solid year-on-year growth (+10.9% year-on-year in the quarter and +12.2% in the year) underpinned by higher pay TV accesses and the improvement in ARPU both in broadband and pay TV.

Operating expenses amounted to 2,504 million euros in the quarter (9,134 million in the year), after growing 7.9% year-on-year primarily due to the impact of inflation in some countries mainly on personnel expenses and outsourced services. In the fourth quarter growth accelerated vs. the prior quarter (+4.1% year-on-year in the third quarter) due to higher commercial expenses recorded in Peru, Colombia and Chile and due to the effect of inflation in Venezuela.

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Supplies (991 million euros in the quarter) increased by 3.5% (+4.4% in year) due to greater handset consumption and increased termination expenses in Mexico and Peru. Thus, in the quarter the year-on-year trend changed (-2.0% in the third quarter) mainly due to higher handset consumption in Peru and Chile.

Personnel expenses (482 million euros in the quarter) increased by 21.7% year-on-year (+22.8% in the year) affected by high inflation in Argentina and Venezuela. This change excludes the impact from restructuring expenses which, in 2016, amounted to 84 million in the year, 81 million of which were recorded in the fourth quarter (mainly 37 million euros in Argentina, 20 million euros in Peru, 11 in Mexico and 9 in Chile) and which in 2015, amounted to 38 million euros in the year, 29 million of which were recorded in the fourth quarter.

Other operating expenses (1,032 million euros) grew by 6.9% year-on-year in the quarter (+7.7% in the year).

In addition to the restructuring costs, in the fourth quarter were recorded: -215 million euros of the impairment of goodwill in Venezuela (-124) and Mexico (-91) (without any impact in the countries) and +15 million euros from the capital gain from the sale of Telefé associated with the stake held by Telefónica Argentina.

Thus, OIBDA growth once again accelerated in the quarter to 11.5% (+3.9% in the year) and reached 805 million euros (3,477 million euros in the year). OIBDA margin stood at 23.4% in the quarter, impacted by restructuring costs (+0.2 percentage points year-on-year) and at 27.6% in the year (-1.0 percentage points year-on-year).

Excluding the abovementioned factors (restructuring expenses, impairments of goodwill and capital gain), OIBDA would have reached 1,089 million euros in the quarter (3,761 million in the year).

In the year, CapEx totalled 2,613 million euros and grew 6.5% year-on-year and was devoted to the deployment and improvement both of mobile and fixed networks. The year-on-year growth excluded 284 million euros of spectrum acquisition in Peru in the third quarter of 2016 and 338 million euros in 2015 due to the acquisition spectrum in Argentina, Chile, Mexico and Ecuador.

Thus, operating cash flow (OIBDA-CapEx) remained practically stable year-on-year (-0.3%).

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TELEFÓNICA HISPANOAMÉRICA

CONSOLIDATED INCOME STATEMENT

Unaudited figures (Euros in millions)

2016 2015 Reported Organic 2016 2015 Reported Organic
Revenues 12,579 14,387 (12.6 ) 7.5 3,435 3,622 (5.2 ) 10.9
Mobile Business 8,882 10,347 (14.2 ) 6.3 2,462 2,614 (5.8 ) 13.4
Mobile service revenues 7,918 9,161 (13.6 ) 7.0 2,156 2,309 (6.6 ) 12.0
Data revenues (1) 3,511 3,688 (4.8 ) 19.6 952 955 (0.2 ) 21.3
Handset revenues 953 1,188 (19.8 ) (0.7 ) 304 306 (0.6 ) 22.7
Fixed Business 3,732 4,070 (8.3 ) 12.2 983 1,015 (3.2 ) 10.9
FBB and new services revenues (2) 2,003 2,064 (2.9 ) 21.6 535 521 2.7 20.4
Pay TV revenues 598 569 5.0 10.9 157 147 6.5 4.5
Voice & access revenues 1,131 1,436 (21.3 ) (0.7 ) 290 346 (16.2 ) (0.7 )
Internal exp. capitalized in fixed assets 126 125 1.1 18.2 42 39 6.2 24.2
Operating expenses (9,134 ) (10,329 ) (11.6 ) 8.8 (2,504 ) (2,652 ) (5.6 ) 7.9
Supplies (3,704 ) (4,176 ) (11.3 ) 4.4 (991 ) (1,060 ) (6.5 ) 3.5
Personnel expenses (1,584 ) (1,686 ) (6.1 ) 22.8 (482 ) (445 ) 8.2 21.7
Other operating expenses (3,847 ) (4,466 ) (13.9 ) 7.7 (1,032 ) (1,147 ) (10.0 ) 6.9
Other net income (expense) 103 72 43.8 63.8 28 23 22.7 45.6
Gain (loss) on sale of fixed assets 18 101 (82.3 ) (93.5 ) 20 93 (78.3 ) (90.3 )
Impairment of goodwill and other assets (3) (215 ) — — — (215 ) — — —
Operating income before D&A (OIBDA) 3,477 4,356 (20.2 ) 3.9 805 1,124 (28.4 ) 11.5
OIBDA Margin 27.6 % 30.3 % (2.6 p.p. ) (1.0 p.p. ) 23.4 % 31.0 % (7.6 p.p. ) 0.2 p.p.
CapEx 2,613 3,060 (14.6 ) 6.5 815 857 (4.9 ) 8.1
Spectrum 284 338 (16.0 ) (11.2 ) 2 (4 ) c.s. (23.3 )
OpCF (OIBDA-CapEx) 864 1,296 (33.3 ) (0.3 ) (10 ) 267 c.s. 22.0

Notes:

• After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-December 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (674 Venezuelan bolivars fuertes per dollar).

• OIBDA before management and brand fees.

• 2015 and 2016 reported figures include the hyperinflationary adjustments in Venezuela in both years.

(1) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

(2) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

(3) Includes goodwill impairments of 91 million euros in Mexico and 124 million euros in Venezuela in October-December 2016.

ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Final Clients Accesses 132,461.8 132,247.2 132,672.7 134,612.4 134,274.3 134,422.4 135,343.0 135,850.3 0.9
Fixed telephony accesses (1) 13,266.5 13,158.7 13,035.3 12,829.8 12,497.9 12,400.6 12,229.2 11,938.6 (6.9 )
Internet and data accesses 5,516.0 5,573.4 5,644.5 5,667.8 5,706.8 5,772.1 5,791.0 5,707.9 0.7
Broadband 5,452.7 5,514.1 5,586.1 5,610.4 5,624.8 5,642.2 5,645.8 5,570.7 (0.7 )
FTTx/Cable 413.2 501.6 619.2 751.1 835.4 923.8 946.2 1,109.1 47.7
Mobile accesses 111,143.1 110,866.4 111,251.2 113,302.7 113,218.7 113,344.0 114,399.7 115,284.5 1.7
Prepay 87,454.6 87,077.4 87,013.2 88,332.8 87,934.3 87,810.5 88,799.5 89,461.2 1.3
Contract (2) 23,688.6 23,789.1 24,238.1 24,969.8 25,284.4 25,533.6 25,600.2 25,823.3 3.4
M2M 2,125.9 2,144.8 2,214.3 2,296.9 2,315.1 2,354.3 2,532.4 2,561.3 11.5
Pay TV 2,536.2 2,648.6 2,741.7 2,812.2 2,850.9 2,905.6 2,923.1 2,919.2 3.8
Wholesale Accesses 31.4 31.4 31.0 30.9 28.2 27.5 81.8 66.5 115.6
Total Accesses T. Hispanoamerica 132,493.2 132,278.6 132,703.7 134,643.3 134,302.5 134,449.9 135,424.8 135,916.8 0.9

(1) Includes fixed wireless and VoIP accesses.

(2) Since the third quarter 2016, 55 thousand wholesale accesses have been reclassified from Mobile contract to Wholesale accesses.

MOBILE ACCESSES

Unaudited figures (thousands)

March June September December March June September December % Chg
Prepay percentage (%) 78.7 % 78.5 % 78.2 % 78.0 % 77.7 % 77.5 % 77.6 % 77.6 % (0.4 p.p. )
Contract percentage (%) 21.3 % 21.5 % 21.8 % 22.0 % 22.3 % 22.5 % 22.4 % 22.4 % 0.4 p.p.
Smartphones (‘000) 31,048.7 35,420.7 37,486.0 40,229.5 41,448.0 43,082.8 45,031.3 46,134.0 14.7
Prepay 18,205.6 21,877.1 23,118.9 25,508.0 25,759.1 26,578.2 27,819.5 28,157.0 10.4
Contract 12,843.1 13,543.6 14,367.1 14,721.5 15,689.0 16,504.5 17,211.8 17,977.0 22.1
Smartphone penetration (%) 28.9 % 33.0 % 34.8 % 36.7 % 37.8 % 39.3 % 40.7 % 41.3 % 4.7 p.p.
Prepay 21.0 % 25.3 % 26.8 % 29.1 % 29.5 % 30.5 % 31.5 % 31.7 % 2.6 p.p.
Contract 61.9 % 64.9 % 67.5 % 67.0 % 70.3 % 73.3 % 76.7 % 79.4 % 12.4 p.p.
LTE (‘000) 2,811.4 4,233.6 6,037.5 8,321.9 9,859.6 11,023.3 12,998.2 15,493.4 86.2
LTE penetration (%) 2.6 % 3.9 % 5.5 % 7.5 % 8.9 % 9.9 % 11.9 % 13.8 % 6.3 p.p.

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Telefónica Argentina

(year-on-year changes in organic terms)

Telefónica Argentina´s fourth quarter results showed strong acceleration both in year-on-year growth of revenues and OIBDA (+31.6% and +96.4% year-on-year respectively), closing out the year increasing operating cash flow (OIBDA - CapEx) by 46.7% year-on-year. These positive results are leveraged on an increase in consumption levels, on the progressive update in tariffs, on more comparable commercial expenses and on the continuous implementation of efficiencies .

The macroeconomic environment continued to reflect the progressive containment of inflation levels, which moderated year-on-year growth to 4.4% in the quarter (39.0% for the year 2016).

Accesses stood at 27.1 million and increased by 1% vs. December 2015. Mobile accesses grew by 2% to 20.8 million, highlighting the increase in the quality of the base, with contract accesses increasing by 3% (up to 7.2 million), LTE accesses by 122% (coverage reached 75% of the population) and smartphones by 24% year-on-year (penetration of 45%).

In contract, net additions in the fourth quarter increased to 100 thousand accesses (231 thousand in the year 2016) highlighting the positive impact of retention measures, which enabled churn to be maintained at benchmark levels (1.3% in the quarter; 1.1% 2016). Therefore, the strong growth in consumption, mainly of data traffic, and the progressive update in tariffs carried out since the middle of this year, drove ARPU growth to 28.7% year-on-year in the quarter (+16.0% in 2016).

In prepay, accesses with frequent top-ups increased by 9% year-on-year, following quarterly net additions of 115 thousand accesses (302 thousand accesses in the year 2016). ARPU increased by 30.2% year-on-year in the quarter leveraged on the success of the “Multiplícate” campaigns, with the minimum top-up increased in the quarter and including new multiplier factors, which helped to stimulate consumption.

Retail broadband accesses totalled 1.9 million (-2% vs. December 2015). Migration towards higher speeds continued, as 37% of customers (+4 percentage points year-on-year) had speeds higher than 4 Mb.

Revenues in the quarter totalled 852 million euros (3,000 million euros in the year 2016) accelerating year-on-year growth to 31.6% (+22.3% in 2016) with positive performance both in the mobile business and the fixed business.

Thus, mobile service revenues stood at 466 million euros in the fourth quarter and grew by 30.1% year-on-year (+18.4% in the year 2016) thanks to higher consumption levels, updated tariffs and accesses growth. Data revenues grew by 45.0% year-on-year in the quarter (+27.2% in the year) as a result of higher data traffic (more than 2 times year-on-year in the quarter). Thus, data revenues accounted for 50% of service revenues (+5 percentage points year-on-year).

Handset revenues showed strong year-on-year expansion in the quarter (+33.6%; +10.8% in 2016), as a result of greater commercial activity and higher sales of high-end handsets.

Fixed business revenues totalled 300 million euros in the fourth quarter, also accelerating year-on-year growth to 33.3% (+31.4% in 2016) leveraged on the updated tariffs and the better quality of the base.

Operating expenses in the fourth quarter stood at 616 million euros and increased by 15.0% vs. the same period of the previous year due to the impact of inflation mainly on personnel expenses. However, there was a strong slowdown compared with the first half of the year (+27.6% in the first six months of 2016) as a result of the reduction in the inflation levels and more comparable commercial expenses year-on-year in the second half of the year. This change excluded the impact of restructuring expenses, which stood at 37 million in 2016 (booked in the fourth quarter).

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OIBDA totalled 272 million euros in the quarter and accelerated its year-on-year growth substantially to 96.4% (+30.1% in 2016) as a result of the aforementioned strong acceleration in the growth of revenues and the slowdown in the increase of expenses. OIBDA margin increased by 11.5 percentage points to 34.1% (+27.0% in the year 2016, +1.7 percentage points year-on-year).

CapEx totalled 577 million euros in 2016 (+24.2% year-on-year) aimed mainly at developing the 4G network and improving the fixed network.

Operating Cash Flow (OIBDA-CapEx) in 2016 totalled 220 million euros (+46.7% year-on-year).

TELEFÓNICA ARGENTINA SELECTED FINANCIAL DATA — Unaudited figures (Euros in millions) January - December — 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 3,000 3,915 (23.4 ) 22.3 852 983 (13.4 ) 31.6
Mobile Business 1,867 2,539 (26.5 ) 17.4 552 641 (13.9 ) 30.6
Mobile service revenues 1,628 2,194 (25.8 ) 18.4 466 543 (14.2 ) 30.1
Data revenues 797 1,000 (20.3 ) 27.2 235 246 (4.3 ) 45.0
Handset revenues 239 345 (30.6 ) 10.8 85 98 (12.5 ) 33.6
Fixed Business 1,133 1,376 (17.7 ) 31.4 300 342 (12.3 ) 33.3
FBB and new services (1) 714 787 (9.3 ) 44.7 187 203 (7.8 ) 40.6
Voice & access revenues 419 589 (28.9 ) 13.5 113 139 (18.8 ) 22.8
OIBDA 797 1,006 (20.7 ) 26.6 272 224 21.5 81.8
OIBDA margin (2) 27.0 % 25.4 % 1.7 p.p. 34.1 % 22.6 % 11.5 p.p.
CapEx 577 938 (38.5 ) (1.8 ) 130 199 (34.7 ) (1.7 )
Spectrum — 196 — — — (5 ) — —
OpCF (OIBDA-CapEx) 220 68 n.m. n.m. 142 25 n.m. n.m.

Notes:

• OIBDA is presented before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

(2) Margin over revenues includes fixed to mobile interconnection.

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ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Final Clients Accesses 26,318.5 26,236.0 26,375.5 26,910.7 26,430.8 26,242.8 26,755.4 27,096.0 0.7
Fixed telephony accesses (1) 4,693.2 4,669.3 4,662.2 4,635.2 4,599.7 4,550.5 4,503.3 4,447.7 (4.0 )
Fixed wireless 285.9 286.4 295.1 288.0 276.0 256.2 243.5 237.2 (17.6 )
Internet and data accesses 1,880.7 1,877.8 1,883.9 1,886.3 1,911.8 1,910.9 1,907.7 1,882.9 (0.2 )
Broadband 1,871.8 1,869.9 1,877.5 1,881.2 1,880.6 1,878.5 1,875.6 1,851.5 (1.6 )
Mobile accesses 19,744.6 19,688.9 19,829.4 20,389.2 19,919.2 19,781.5 20,344.4 20,765.4 1.8
Prepay 12,778.0 12,859.0 12,985.6 13,434.6 12,989.8 12,851.6 13,258.6 13,579.8 1.1
Contract 6,966.5 6,829.9 6,843.8 6,954.6 6,929.4 6,929.9 7,085.8 7,185.6 3.3
M2M 455.4 446.9 450.5 448.8 439.2 428.3 501.3 521.3 16.1
Wholesale Accesses 23.3 23.5 23.0 23.1 22.4 21.8 21.3 21.1 (8.7 )
Total Accesses 26,341.7 26,259.5 26,398.6 26,933.8 26,453.2 26,264.7 26,776.7 27,117.1 0.7

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg Local Cur
Voice traffic (Million minutes) 21,707 22,167 21,969 20,605 19,914 20,223 19,904 20,718 0.5
Fixed voice traffic 11,857 12,442 12,380 10,991 11,098 10,977 10,546 11,257 2.4
Mobile voice traffic 9,851 9,725 9,590 9,614 8,816 9,246 9,358 9,461 (1.6 )
Data traffic (TB) 153,855 163,384 192,687 215,560 227,404 273,847 309,730 327,476 51.9
Fixed data traffic (1) 143,786 151,893 178,151 196,525 203,887 245,424 274,333 287,966 46.5
Mobile data traffic 10,069 11,491 14,536 19,035 23,517 28,423 35,397 39,509 107.6
Mobile ARPU (EUR) 9.1 9.9 9.9 9.0 6.5 6.6 7.2 8.1 28.7
Prepay 2.7 2.9 2.9 2.7 1.9 2.0 2.1 2.2 30.2
Contract (2) 22.3 24.0 24.5 22.6 16.2 16.2 17.4 17.8 27.2
Data ARPU (EUR) 3.4 4.3 4.5 4.0 2.9 3.0 3.3 3.6 47.3
% non-SMS over data revenues 56.2 % 78.1 % 76.1 % 79.2 % 82.2 % 90.4 % 99.2 % 95.4 % 16.1 p.p.
Fixed telephony ARPU (EUR) 9.9 9.8 10.4 9.1 6.6 7.5 10.0 9.4 53.5
Broadband ARPU (EUR) 21.3 21.9 22.5 21.6 17.6 18.5 18.7 19.6 35.2
Churn 3.1 % 2.9 % 2.7 % 1.9 % 3.3 % 3.1 % 2.7 % 2.7 % 0.8 p.p.
Contract (2) 1.1 % 1.5 % 1.7 % 1.3 % 1.2 % 1.4 % 0.8 % 1.3 % 0.0 p.p.
Voice traffic (Million minutes) 21,707 43,874 65,844 86,449 19,914 40,137 60,041 80,759 (6.6 )
Fixed voice traffic 11,857 24,299 36,678 47,669 11,098 22,075 32,621 43,878 (8.0 )
Mobile voice traffic 9,851 19,576 29,166 38,780 8,816 18,062 27,420 36,881 (4.9 )
Data traffic (TB) 153,855 317,239 509,926 725,486 227,404 501,251 810,981 1,138,457 56.9
Fixed data traffic (1) 143,786 295,679 473,830 670,355 203,887 449,311 723,644 1,011,610 50.9
Mobile data traffic 10,069 21,560 36,096 55,131 23,517 51,940 87,337 126,846 130.1
Mobile ARPU (EUR) 9.1 9.5 9.6 9.5 6.5 6.6 6.6 7.1 16.0
Prepay 2.7 2.8 2.9 2.8 1.9 2.0 1.9 1.9 15.8
Contract (2) 22.3 23.1 23.6 23.3 16.2 16.2 16.1 15.7 17.0
Data ARPU (EUR) 3.4 4.1 4.2 4.2 2.9 2.9 2.9 3.0 28.4
% non-SMS over data revenues 56.2 % 68.8 % 71.4 % 73.5 % 82.2 % 86.4 % 91.2 % 92.3 % 18.9 p.p.
Fixed telephony ARPU (EUR) 9.9 9.8 10.0 9.8 6.6 7.1 9.2 8.5 37.9
Broadband ARPU (EUR) 21.3 21.6 21.9 21.8 17.6 18.1 22.0 18.4 34.6
Churn 3.1 % 3.0 % 2.9 % 2.6 % 3.3 % 3.2 % 3.1 % 3.0 % 0.4 p.p.
Contract (2) 1.1 % 1.3 % 1.4 % 1.4 % 1.2 % 1.3 % 1.1 % 1.1 % (0.3 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Includes solely traffic related with FBB accesses, not Business customers.

(2) Excludes M2M.

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Telefónica Chile

(year-on-year changes in organic terms)

Telefónica Chile closed 2016 maintaining its leadership position, particularly in the high-value segments, in an environment characterised by an intense level of competition. Thus, the quality of the customer base continued to increase; in the mobile business through the accelerated deployment of LTE, with a population coverage of 79% at the end of the year (+3 percentage points year-on-year) and, in the fixed business, with the growing migration of accesses to higher-speed plans and service-bundling.

Additionally, it is worth noting that the year’s results were affected by the reduction in mobile termination rates (-19% from last 25 January) and fixed network termination rates (-9% from 7 May 2016).

Accesses totalled 12.3 million and decreased by 7% year-on-year due to the decrease in prepay mobile accesses (-15%) associated with strong competition. Nevertheless, the positive adoption of the new portfolio of plans launched in July 2016, stabilised the customer base with frequent top-ups (+3 percentage points sequentially).

On the other hand, it is worth highlighting the growth in mobile contract accesses (+7% year-on-year), after recording quarterly net additions of 9 thousand accesses (218 thousand in the year), which reflected the positive performance of the “Movistar One” plans and in turn was reflected in the growth of contract ARPU (+1.1% vs. the fourth quarter of 2015). Moreover, the positive quarterly contract portability balance was maintained (+7 thousand accesses; +49 thousand in 2016).

Smartphones stood at 2.9 million (+1% year-on-year) and reached a penetration of 34% (+3 percentage points year-on-year). This resulted in a significant increase in mobile data traffic (+54% year-on-year in the quarter; +61% in the year).

Retail broadband accesses totalled 1.1 million (-1% year-on-year) and posted net losses of 6 thousand accesses in October-December (-11 thousand accesses in January-December) due to lower commercial activity, although churn improved by 0.2 percentage points year-on-year in the quarter thanks to lock-in measures and focus on loyalty. Thus, 53% of the broadband base is now at speeds of between 10Mb and 50Mb (+18 percentage points year-on-year) boosting quarterly ARPU, which increased by 4.2% year-on-year. It is also worth highlighting the growth of high-speed broadband accesses (324 thousand FTTx accesses; +26% year-on-year).

Pay TV accesses grew by 2% year-on-year to 660 thousand leveraged on a differential offering characterised by service-bundling, platform quality and the broadcast of high-definition channels. Quarterly net additions were practically nil (+16 thousand accesses in the year).

Revenues amounted to 591 million euros in the fourth quarter and accelerated their growth to 3.8% year-on-year (2,163 million euros in 2016; +0.6%), driven by higher mobile revenues and the sustained growth of fixed revenues. Additionally, excluding the effect of regulation, revenues would have grown by 4.6% year-on-year in October-December (+1.5% in January-December).

Mobile service revenues reached 297 million euros in the fourth quarter and reverted the negative trend of the last 3 quarters (+0.5% year-on-year in the quarter; -3.2% in the year), driven by the increase in contract ARPU and by the progressive stabilisation of prepay revenues. The impact of the reduction of termination rates reduced year-on-year growth in the quarter by 1.7 percentage points (-1.6 percentage points in the year). It is worth noting that in yet another quarter there was a solid increase in data revenues (+21.9% year-on-year in October-December; +27.2% in January-December), accounting for 47% of mobile service revenues (+11 percentage points year-on-year).

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Handset revenues accelerated their growth to 69.7% year-on-year (+20.7% in 2016) as a result of higher commercial activity and greater gross additions with handset, associated with the launch of “Movistar One” plans in contract, as well as the higher volume of prepay sales.

Fixed business revenues stood at 251 million euros in the quarter (+0.9% year-on-year; +3.0% in the year), driven by fixed broadband and new services revenues (+13.3% year-on-year in the quarter; +11.7% in the year) which accounted for 47% of fixed revenues (+4 percentage points year-on-year).

Operating expenses totalled 411 million euros in October-December and increased by 4.8% year-on-year (+1.0% in January-December) due to a higher commercial expense associated with greater gross additions with handset and upgrades in the quarter. Likewise, the year-on-year change excludes the impact of 9 million euros due to personnel restructuring in the fourth quarter of 2016 (9 million euros in the fourth quarter of 2015).

OIBDA reached 180 million euros in the quarter and decreased by 8.1% year-on-year (704 million euros in 2016; -2.1% year-on-year) due to the higher commercial expenses mentioned above as a result of greater commercial activity. OIBDA included, in addition to the aforementioned restructuring expenses, 17 million euros from the sale of non-strategic towers in 2015 (9 million in the fourth quarter).

Thus, the OIBDA margin stood at 30.5% in October-December (-4.1 percentage points year-on-year) and at 32.5% in January-December (-0.9 percentage points year-on-year).

CapEx for the year amounted to 406 million euros (-1.9% year-on-year, excluding 6 million euros from the acquisition of spectrum in the first quarter of 2015) and was mainly allocated to the expansion of the 4G network and improvements in the fixed network, highlighting the growing penetration of FTTx coverage.

Operating cash flow (OIBDA-CapEx) stood at 298 million euros in 2016 (-2.4% year-on-year).

TELEFÓNICA CHILE
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 2,163 2,220 (2.6 ) 0.6 591 536 10.1 3.8
Mobile Business 1,238 1,292 (4.2 ) (1.1 ) 339 301 12.7 5.9
Mobile service revenues 1,103 1,177 (6.3 ) (3.2 ) 297 278 7.0 0.5
Data revenues 522 424 23.2 27.2 141 109 28.9 21.9
Handset revenues 135 115 16.9 20.7 42 23 81.2 69.7
Fixed Business 925 928 (0.3 ) 3.0 251 235 6.8 0.9
FBB and new services (1) 438 405 8.1 11.7 126 106 19.3 13.3
Voice & access revenues 233 235 (1.1 ) 2.2 61 57 6.9 0.6
Others 254 287 (11.5 ) (8.6 ) 63 72 (11.7 ) (17.0 )
OIBDA 704 760 (7.4 ) (4.4 ) 180 194 (7.3 ) (12.7 )
OIBDA margin 32.5 % 34.2 % (1.7 p.p. ) 30.5 % 36.2 % (5.7 p.p. )
CapEx 406 433 (6.3 ) (3.2 ) 121 90 34.0 25.4
Spectrum — 6 — — — — — —
OpCF (OIBDA-CapEx) 298 327 (8.9 ) (5.9 ) 59 104 (43.1 ) (46.6 )

Notes:

• OIBDA is presented before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Final Clients Accesses 13,861.3 13,610.4 13,387.4 13,158.3 12,741.5 12,481.1 12,430.0 12,301.3 (6.5 )
Fixed telephony accesses (1) 1,557.7 1,537.4 1,510.3 1,486.0 1,459.0 1,438.4 1,422.8 1,406.5 (5.4 )
Internet and data accesses 1,067.9 1,093.6 1,106.4 1,112.0 1,109.1 1,150.8 1,146.2 1,140.5 2.6
Broadband 1,056.7 1,082.5 1,095.4 1,101.1 1,098.4 1,093.3 1,096.7 1,090.3 (1.0 )
FTTx 192.2 216.3 240.7 256.7 268.9 290.2 312.2 324.3 26.3
Mobile accesses 10,619.5 10,345.1 10,129.6 9,915.6 9,527.9 9,235.1 9,199.8 9,093.9 (8.3 )
Prepay 7,817.5 7,503.0 7,268.0 6,995.3 6,524.9 6,150.1 6,070.5 5,956.0 (14.9 )
Contract 2,802.0 2,842.1 2,861.7 2,920.3 3,002.9 3,085.0 3,129.2 3,137.9 7.5
M2M 293.0 291.0 294.3 310.0 331.2 354.8 378.0 369.4 19.1
Pay TV 616.2 634.3 641.0 644.7 645.6 656.8 661.3 660.5 2.5
Wholesale Accesses 5.9 5.9 5.8 5.7 5.2 5.1 5.1 5.1 (11.0 )
Total Accesses 13,867.2 13,616.3 13,393.2 13,164.0 12,746.7 12,486.2 12,435.2 12,306.5 (6.5 )

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg Local Cur
Voice traffic (Million minutes) 8,725 8,693 8,927 9,296 9,130 8,248 8,334 8,686 (6.6 )
Fixed voice traffic 1,354 1,353 1,320 1,301 1,127 1,194 1,235 1,303 0.2
Mobile voice traffic 7,372 7,340 7,607 7,995 8,003 7,053 7,100 7,383 (7.7 )
Data traffic (TB) 252,756 289,259 309,838 322,994 348,695 372,277 420,584 480,108 48.6
Fixed data traffic 238,140 269,957 288,230 296,880 321,246 344,595 384,783 439,960 48.2
Mobile data traffic 14,616 19,302 21,607 26,114 27,449 27,682 35,801 40,149 53.7
Mobile ARPU (EUR) 9.4 9.7 9.0 8.8 8.9 9.2 9.0 9.9 7.3
Prepay 3.8 3.8 3.3 3.1 3.0 2.9 2.7 2.5 (10.8 )
Contract (1) 27.8 28.7 26.3 25.2 24.7 24.9 25.2 24.4 1.1
Data ARPU (EUR) 3.1 3.4 3.4 3.5 4.2 4.5 4.3 4.7 17.4
% non-SMS over data revenues 94.0 % 93.5 % 93.5 % 93.7 % 97.4 % 97.8 % 98.1 % 98.1 % 4.4 p.p.
Fixed telephony ARPU (EUR) 14.1 14.1 13.6 14.8 13.1 13.4 14.1 15.0 (0.0 )
Pay TV ARPU (EUR) 29.1 30.4 26.1 26.1 24.4 24.8 24.0 25.2 (5.5 )
Broadband ARPU (EUR) 17.9 18.1 16.9 16.8 16.2 17.0 17.4 17.9 4.2
Mobile churn 3.2 % 3.7 % 3.2 % 3.4 % 3.6 % 3.7 % 3.2 % 3.6 % 0.2 p.p.
Contract (1) 1.9 % 1.9 % 2.3 % 2.2 % 2.0 % 2.1 % 2.2 % 2.4 % 0.1 p.p.
Voice traffic (Million minutes) 8,725 17,418 26,346 35,642 9,130 17,378 25,712 34,398 (3.5 )
Fixed voice traffic 1,354 2,707 4,027 5,328 1,127 2,321 3,556 4,859 (8.8 )
Mobile voice traffic 7,372 14,712 22,319 30,314 8,003 15,056 22,156 29,539 (2.6 )
Data traffic (TB) 252,756 542,015 851,852 1,174,846 348,695 720,972 1,141,556 1,621,665 38.0
Fixed data traffic 238,140 508,097 796,327 1,093,208 321,246 665,841 1,050,624 1,490,584 36.3
Mobile data traffic 14,616 33,918 55,525 81,639 27,449 55,131 90,932 131,081 60.6
Mobile ARPU (EUR) 9.4 9.5 9.4 9.2 8.9 9.0 9.1 9.5 4.9
Prepay 3.8 3.8 3.6 3.5 3.0 3.0 2.9 2.6 (16.2 )
Contract (1) 27.8 28.2 27.6 27.0 24.7 24.8 24.9 23.9 (2.8 )
Data ARPU (EUR) 3.1 3.3 3.3 3.4 4.2 4.3 4.3 4.4 14.3
% non-SMS over data revenues 94.0 % 93.7 % 93.7 % 93.7 % 97.4 % 97.6 % 97.7 % 97.8 % 4.2 p.p.
Fixed telephony ARPU (EUR) 14.1 14.1 13.9 14.1 13.1 13.3 14.8 14.5 6.1
Pay TV ARPU (EUR) 29.1 29.8 28.5 27.9 24.4 24.6 24.8 25.2 (6.8 )
Broadband ARPU (EUR) 17.9 18.0 17.6 17.4 16.2 16.6 18.0 17.5 3.8
Mobile churn 3.2 % 3.4 % 3.4 % 3.4 % 3.6 % 3.7 % 3.5 % 3.6 % 0.2 p.p.
Contract (1) 1.9 % 1.9 % 2.0 % 2.1 % 2.0 % 2.1 % 2.3 % 2.4 % 0.3 p.p.

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• -Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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Telefónica Perú

(year-on-year changes in organic terms)

Telefónica Perú closed 2016 focused on attracting and retaining high-value customers. Thus, it is worth noting the growth of smartphones and LTE, the expansion of the pay TV business and the progressive adoption of high-speed broadband plans. All this took place in a highly competitive environment, in a market characterised by a significant reduction in profitability throughout the year.

Accesses totalled 20.9 million (-6% year-on-year), while mobile accesses (15.5 million; -8% year-on-year) reflected the high competitive intensity, mainly in prepay (-11%), although the base with frequent top-ups stabilised vs. the prior quarter. In contract, accesses fell by 1% year-on-year, highlighting the positive portability of 18 thousand accesses in the quarter, reverting the negative trend recorded since last year due to the launch of the “4G Ilimitado” promotional campaign (from September to December 2016).

It is also worth noting the launch of the “Fun Pack” offer in contract at the end of the quarter which included additional data packs in certain applications with the aim of positioning the customers in a more competitive offer.

Smartphones stood at 4.9 million and reached a penetration of 32%. LTE accesses grew by 76% year-on-year to 2.3 million and penetration increased 7 percentage points to 15% with a population coverage of 65% (+3 percentage points year-on-year). Thus, mobile data traffic multiplied by more than 3 times year-on-year in the quarter (by more than 2 times in the year) driven by unlimited data tariffs.

In the fixed business , it is worth highlighting the growth of pay TV thanks to the exclusivity of its offering and the focus on bundling, with 67% of the traditional accesses base now bundled (+11 percentage points year-on-year).

Retail broadband accesses reached 1.7 million (+2% year-on-year) after recording net losses of 6 thousand accesses in October-December (+40 thousand accesses in January-December). It is worth noting the higher quality of the base, with 80% of the broadband base at speeds above 4 Mb (+7 percentage points year-on-year). Additionally, high speed broadband accesses (FTTx and cable) posted year-on-year growth of 48% to 723 thousand accesses.

Pay TV accesses stood at 1.3 million and increased by 6% year-on-year with net additions in the quarter of 14 thousand accesses (+74 thousand in 2016), driven by an exclusive offering with latest generation decoders which improved the customer experience in high definition.

Revenues in the fourth quarter amounted to 635 million euros and decreased by 8.0% year-on-year (2,499 million euros in 2016; -4.4% year-on-year), affected by the higher quarterly decline in mobile revenues amidst the highly competitive environment mentioned above and despite the softer decline posted by the fixed business.

Mobile service revenues for the quarter fell by 14.0% year-on-year (-8.2% in 2016) mainly affected by the aforementioned impact of competition. Data revenues decreased by 5.4% year-on-year in October-December (+6.1% in January-December) affected by promotions in the quarter.

Handset revenues changed their trend and posted growth of 7.7% year-on-year in the quarter (stable in the year) due to higher commercial activity and greater gross additions with handset (new handset financing proposition launched in the quarter).

Fixed business revenues stood at 291 million euros in the fourth quarter and decreased by 3.4% year-on-year, although improved their trend versus the previous quarter (-6.5% year-on-year), leveraged on the growth of broadband and new services revenues (+4.2% year-on-year) and pay TV revenues (+3.1% year-on-year).

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Operating expenses reached 482 million euros in October-December and increased by 2.6% year-on-year (stable in January-December) due to higher termination (greater traffic generated) and higher commercial expenses. Also, the expenses included the impact of 20 million euros of restructuring costs in the quarter (2 million euros in the same quarter of 2015).

OIBDA reached 175 million euros and decreased by 23.2% in the fourth quarter (782 million euros in the year; -11.2% year-on-year) affected by the above mentioned competitive landscape.

OIBDA margin stood at 27.5% in October-December (-6.1 percentage points year-on-year) and at 31.3% in January-December (-2.4 percentage points year-on-year).

CapEx for the year amounted to 717 million euros (-6.7% year-on-year, excluding 284 million euros from the spectrum acquisition in the third quarter of 2016) and was mainly devoted to the development of the 4G network and improvement of the fixed network.

Thus, operating cash flow (OIBDA-CapEx) totalled 65 million euros in the year (-16.0% year-on-year).

TELEFÓNICA PERU
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 2,499 2,766 (9.6 ) (4.4 ) 635 695 (8.6 ) (8.0 )
Mobile Business 1,373 1,566 (12.3 ) (7.3 ) 344 391 (12.0 ) (11.5 )
Mobile service revenues (1) 1,206 1,390 (13.2 ) (8.2 ) 294 344 (14.5 ) (14.0 )
Data revenues (2) 621 619 0.3 6.1 151 161 (6.0 ) (5.4 )
Handset revenues 167 176 (5.4 ) 0.1 50 47 6.3 7.7
Fixed Business 1,126 1,200 (6.1 ) (0.7 ) 291 304 (4.2 ) (3.4 )
FBB and new services (3) 568 602 (5.7 ) (0.2 ) 151 146 3.5 4.2
Pay TV 288 268 7.3 13.5 75 73 2.0 3.1
Voice & access revenues 271 330 (17.9 ) (13.1 ) 65 84 (22.9 ) (22.5 )
OIBDA 782 943 (17.1 ) (12.3 ) 175 253 (30.9 ) (30.5 )
OIBDA margin 31.3 % 34.1 % (2.8 p.p. ) 27.5 % 36.4 % (8.9 p.p. )
CapEx 717 491 46.0 54.4 207 200 3.8 6.4
Spectrum 284 — — — 2 — — —
OpCF (OIBDA-CapEx) 65 452 (85.6 ) (84.8 ) (33 ) 53 c.s. c.s.

Notes:

• OIBDA is presented before management and brand fees.

(1) Includes fixed wireless revenues.

(2) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

(3) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Final Clients Accesses 22,083.4 22,104.2 22,184.3 22,231.0 21,791.0 21,638.3 21,398.8 20,909.8 (5.9 )
Fixed telephony accesses (1) 2,641.4 2,605.8 2,634.9 2,596.6 2,452.1 2,491.0 2,486.8 2,445.1 (5.8 )
Fixed wireless 191.2 229.8 208.5 191.9 127.7 117.6 95.5 72.3 (62.3 )
Internet and data accesses 1,557.4 1,589.2 1,628.0 1,647.1 1,663.9 1,685.0 1,696.5 1,691.1 2.7
Broadband 1,529.7 1,564.4 1,602.5 1,621.2 1,639.2 1,660.3 1,666.8 1,660.9 2.4
FTTx/Cable 219.1 283.5 376.7 488.7 557.0 623.7 620.1 722.7 47.9
Mobile accesses 16,870.2 16,819.1 16,773.8 16,786.5 16,445.4 16,211.9 15,954.2 15,498.5 (7.7 )
Prepay 11,645.3 11,450.4 11,255.3 11,013.3 10,530.0 10,228.5 10,214.7 9,807.8 (10.9 )
Contract 5,224.8 5,368.7 5,518.5 5,773.1 5,915.5 5,983.4 5,739.5 5,690.7 (1.4 )
M2M 118.0 98.4 99.8 103.3 81.7 79.7 90.1 85.1 (17.6 )
Pay TV 1,014.5 1,090.1 1,147.7 1,200.8 1,229.6 1,250.3 1,261.3 1,275.1 6.2
Wholesale Accesses 0.3 0.2 0.2 0.1 0.1 0.1 0.1 0.1 2.6
Total Accesses 22,083.7 22,104.3 22,184.5 22,231.1 21,791.0 21,638.3 21,398.8 20,909.8 (5.9 )

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg Local Cur
Voice traffic (Million minutes) 24,759 24,635 26,225 28,033 27,479 28,166 28,468 28,367 1.2
Fixed voice traffic 5,460 5,429 5,398 5,322 5,144 4,935 4,882 4,885 (8.2 )
Mobile voice traffic 19,300 19,206 20,828 22,711 22,336 23,231 23,586 23,483 3.4
Data traffic (TB) 364,397 398,101 407,710 416,543 418,470 414,392 524,521 689,215 65.5
Fixed data traffic 359,357 391,712 399,478 405,927 407,019 402,357 508,248 651,109 60.4
Mobile data traffic 5,040 6,389 8,232 10,616 11,451 12,034 16,273 38,105 258.9
Mobile ARPU (EUR) 7.0 6.8 6.7 6.7 6.3 6.1 5.9 6.3 (7.3 )
Prepay 4.2 3.9 3.7 3.6 2.8 3.2 2.3 2.3 (32.0 )
Contract (1) 13.5 13.2 13.1 12.9 12.0 11.6 12.4 11.3 (4.8 )
Data ARPU (EUR) (2) 2.9 3.1 3.1 3.2 2.9 3.1 3.0 3.1 13.1
% non-SMS over data revenues 94.1 % 95.6 % 96.2 % 96.9 % 99.1 % 97.2 % 97.0 % 97.0 % 0.1 p.p.
Fixed telephony ARPU (EUR) 10.8 9.8 10.0 8.5 9.4 8.8 7.7 8.1 (2.7 )
Pay TV ARPU (EUR) 19.4 18.7 18.1 17.4 16.6 15.9 18.1 18.1 7.3
Broadband ARPU (EUR) 19.5 18.9 18.5 18.0 16.4 16.0 15.7 15.1 (14.1 )
Mobile churn 4.0 % 4.3 % 4.4 % 4.3 % 4.8 % 5.0 % 5.2 % 5.4 % 1.1 p.p.
Contract (1) 2.2 % 2.0 % 2.2 % 1.8 % 2.5 % 2.6 % 3.5 % 3.1 % 1.3 p.p.
Voice traffic (Million minutes) 24,759 49,395 75,620 103,653 27,479 55,646 84,113 112,481 8.5
Fixed voice traffic 5,460 10,889 16,287 21,608 5,144 10,078 14,960 19,845 (8.2 )
Mobile voice traffic 19,300 38,506 59,334 82,045 22,336 45,567 69,153 92,635 12.9
Data traffic (TB) 364,397 762,498 1,170,209 1,586,752 418,470 832,862 1,357,383 2,046,597 29.0
Fixed data traffic 359,357 751,069 1,150,547 1,556,474 407,019 809,376 1,317,625 1,968,734 26.5
Mobile data traffic 5,040 11,429 19,662 30,278 11,451 23,486 39,758 77,864 157.2
Mobile ARPU (EUR) 7.0 6.9 6.8 6.8 6.3 6.2 6.1 6.3 (5.1 )
Prepay 4.2 4.0 3.9 3.9 2.8 3.0 2.5 2.5 (30.0 )
Contract (1) 13.5 13.3 13.3 13.2 12.0 11.8 12.5 11.3 (4.8 )
Data ARPU (EUR)(2) 2.9 3.0 3.0 3.1 2.9 3.0 3.0 3.0 22.2
% non-SMS over data revenues 94.1 % 94.9 % 95.3 % 95.8 % 99.1 % 98.1 % 97.7 % 97.6 % 1.8 p.p.
Fixed telephony ARPU (EUR) 10.8 10.3 10.2 9.8 9.4 9.1 7.6 8.3 (10.8 )
Pay TV ARPU (EUR) 19.4 19.1 18.7 18.4 16.6 16.3 17.6 17.8 2.6
Broadband ARPU (EUR) 19.5 19.2 19.0 18.7 16.4 16.2 19.3 15.9 (10.4 )
Mobile churn 4.0 % 4.1 % 4.2 % 4.3 % 4.8 % 4.9 % 5.0 % 5.1 % 0.8 p.p.
Contract (1) 2.2 % 2.1 % 2.2 % 2.1 % 2.5 % 2.6 % 3.1 % 3.3 % 1.2 p.p.

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

(2) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

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Telefónica Colombia

(year-on-year changes in organic terms)

In 2016, the solid positioning of Telefónica in Colombia was reflected by the positive sales performance, and it was the only Company in the country to increase revenues in a market characterised by high competitive intensity. Thus, in the fourth quarter, the trend from the prior quarter was consolidated, with revenue growth both in the fixed business and in the mobile business, together with a stabilisation of profitability.

Total accesses continued to grow and increased to 16.6 million in the fourth quarter, 5% more than in December 2015.

Mobile accesses stood at 13.7 million (+6% year-on-year) after posting positive net additions for the sixth consecutive quarter (+168 thousand accesses; 829 thousand in the year 2016). In contract, net additions increased to 51 thousand accesses in the quarter (203 thousand for the year) thanks to the simplification of the commercial offering and the containment of churn (1.6% in the quarter; -0.2 percentage points year-on-year). In prepay, net additions stood at 118 thousand accesses in the quarter (626 thousand in 2016) due to the strengthening commercial channels of direct sales.

Deployment of the LTE network reached 50% of population coverage at the end of December 2016 (+11.0 percentage points year-on-year) and boosted accesses to 2.3 million (more than 2 times vs. December 2015), increasing penetration to 18% (+8 percentage points year-on-year). Therefore, it is worth highlighting the smartphones growth (+19% year-on-year) reaching a penetration of 39% (+4 percentage points year-on-year). This growth extended the year-on-year increase in data traffic which grew 29% (+34% in January-December).

The fixed business continued to successfully implement the bundling strategy, leveraging on pay TV (72% of traditional fixed accesses are bundled, 24% of which include pay TV). Net additions in the quarter (-36 thousand accesses, -77 thousand in 2016) were affected by the disconnection of inactive accesses (fixed telephony accesses, broadband and pay TV), which had no impact on revenues.

Retail broadband accesses totalled 1.0 million and decreased by 4% year-on-year, although, the strategic focus on the improvement of speeds, through network improvements and the deployment of the FTTx network, was reflected in the evolution of accesses with speeds higher than 4 Mb which, at the end of the year, already represented 54% of the base (+18 percentage points year-on-year), enabling ARPU to increase by 9.1% year-on-year (+5.4% in 2016).

Pay TV accesses stood at 517 thousand and increased by 6% year-on-year due to the increase in high definition channels and the improvement in content. Moreover, the improvement in the quality of the base translated into ARPU growth, up 14.8% year-on-year in the quarter (+16.6% in January-December).

Revenues totalled 375 million euros in the October-December and grew by 2.5% year-on-year (1,409 million euros in January-December 2016; +4.3% year-on-year), as a result of the solid performance both of the mobile and fixed businesses. The slowdown in year-on-year growth vs. the third quarter was associated with the different timings of tariff updates in 2016 and 2015 (third quarter in 2016; fourth quarter in 2015). Meanwhile, stripping out the regulatory impact (42% cut in mobile termination rate since 1 January 2016), revenues in October-December would have grown by 5.4% year-on-year (+6.6% in January-December).

Mobile business revenues in the fourth quarter (234 million euros) grew by 2.7% compared with the same period of 2015 (+2.1% in January-December) as a result of the strong performance of mobile service revenues and higher handset sales.

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Mobile service revenues in the fourth quarter maintained the positive trend initiated in the previous quarter, growing by 0.4% year-on-year (+0.1% in January-December) driven by the customer base growth, the solid performance of the data business and the updated tariffs, which offset the negative impact of competitive intensity and reduction in termination rates (+4.2% year-on-year in the quarter and +5.8% for the year excluding this effect). Non-SMS data revenues increased by 38.5% year-on-year in the fourth quarter supported by the well-received “Todo en uno” prepay offering (bundling voice, SMS and data) and by the new 50% discount promotions for the first 6 months on contract.

In the fourth quarter, handset revenues recovered due to the strong take-up of the 2x1 commercial promotion in handsets, which provided a 17.7% increase year-on-year (+16.9% in January-December).

Fixed business revenues stood at 140 million euros in October-December increasing by 2.2% year-on-year (+8.1% year-on-year in January-December), mainly due to higher IT and pay TV revenues (+23.1% year-on-year in the quarter), in a highly competitive environment. The slowdown in year-on-year growth of revenues is due to the seasonality of IT revenues.

Operating expenses totalled 259 million euros in the quarter (+4.9% year-on-year) and 978 million euros in 2016 (+9.0% year-on-year), as a result of higher supplies expenses and the impact of inflation. However, there was a slowdown in growth compared with the first half of the year due to an improved evolution of commercial expenses and the positive evolution of the Colombian peso vs. its depreciation in the fourth quarter of 2015. Likewise, there were also restructuring costs in the quarter that amounted 3 million euros.

Thus, OIBDA totalled 126 million euros in the fourth quarter of the year, decreasing by 4.3% year-on-year (-5.1% in 2016). OIBDA margin stood at 33.7% (-2.5 percentage points year on year) and at 33.0% in January-December (-3.3 percentage points year-on-year).

CapEx (330 million euros in 2016; +8.0% year-on-year) reached 23% over revenues (+0.8 percentage points year-on-year) and reflected the significant investment effort made by the Company in 2016, devoted to both the improvement of the fixed broadband network and the transformation of projects concerning LTE, UBB, systems and Big Data.

Operating cash flow (OIBDA-CapEx) totalled 134 million euros in the year 2016 (-26.5% year-on-year).

TELEFÓNICA COLOMBIA
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 1,409 1,508 (6.6 ) 4.3 375 358 4.8 2.5
Mobile Business 861 942 (8.6 ) 2.1 234 224 4.9 2.7
Mobile service revenues 743 829 (10.4 ) 0.1 198 192 2.9 0.4
Data revenues 298 256 16.2 29.8 86 62 38.8 36.5
Handset revenues 118 113 4.7 16.9 37 31 17.4 17.7
Fixed Business 548 566 (3.3 ) 8.1 140 134 4.7 2.2
FBB and new services (1) 284 270 5.1 17.4 70 66 6.8 4.4
Pay TV 77 66 17.4 31.1 21 17 24.5 23.1
Voice & access revenues 187 230 (18.9 ) (9.4 ) 49 51 (4.6 ) (7.5 )
OIBDA 464 547 (15.0 ) (5.1 ) 126 130 (2.8 ) (4.8 )
OIBDA margin 33.0 % 36.2 % (3.3 p.p. ) 33.7 % 36.3 % (2.6 p.p. )
CapEx 330 342 (3.3 ) 8.0 116 88 32.4 32.2
Spectrum — — — — — — — —
OpCF (OIBDA-CapEx) 134 205 (34.6 ) (27.0 ) 10 42 (75.5 ) (79.2 )

Notes:

• OIBDA is presented before management and brand fees.

(1) Includes broadband connectivity services (retail and wholesale), including value added services, data and ICT revenues, other services over connectivity and FBB equipment.

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ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Final Clients Accesses 15,777.5 15,308.1 15,587.6 15,824.5 15,977.2 16,161.0 16,503.1 16,573.4 4.7
Fixed telephony accesses (1) 1,465.8 1,450.8 1,448.2 1,430.6 1,414.2 1,402.7 1,389.4 1,353.4 (5.4 )
Internet and data accesses 997.3 999.8 1,012.8 1,008.7 1,008.4 1,011.6 1,025.1 977.2 (3.1 )
Broadband 988.9 991.3 1,004.4 1,000.2 999.9 1,003.2 1,003.2 964.1 (3.6 )
Mobile accesses 12,884.9 12,413.3 12,655.6 12,896.7 13,057.2 13,226.3 13,556.9 13,725.3 6.4
Prepay 9,633.2 9,158.6 9,341.8 9,510.9 9,625.1 9,730.2 10,019.0 10,136.8 6.6
Contract 3,251.7 3,254.7 3,313.7 3,385.8 3,432.1 3,496.1 3,537.9 3,588.5 6.0
M2M 438.7 444.4 456.4 467.5 471.0 464.3 481.3 478.7 2.4
Pay TV 429.4 444.2 471.0 488.6 497.4 520.4 531.7 517.5 5.9
Wholesale Accesses 1.9 1.9 1.9 1.9 0.6 0.6 0.6 0.5 (71.9 )
Total Accesses 15,779.4 15,310.1 15,589.5 15,826.5 15,977.8 16,161.6 16,503.7 16,573.9 4.7

(1) Includes fixed wireless and VoIP accesses.

SELECTED OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg Local Cur
Voice traffic (Million minutes) 13,700 13,236 14,011 14,201 14,373 14,884 15,366 15,858 11.7
Fixed voice traffic 3,598 3,227 3,304 3,068 3,234 3,049 3,023 3,280 6.9
Mobile voice traffic 10,101 10,009 10,707 11,133 11,139 11,835 12,342 12,579 13.0
Data traffic (TB) 59,658 69,725 76,320 81,966 84,731 94,467 101,271 105,417 28.6
Fixed data traffic (1) 49,142 58,338 64,088 68,446 70,654 79,143 84,328 85,675 25.2
Mobile data traffic 10,516 11,387 12,232 13,520 14,077 15,324 16,942 19,742 46.0
Mobile ARPU (EUR) 5.5 5.5 4.7 4.6 4.2 4.3 4.4 4.4 (6.1 )
Prepay 1.4 1.4 1.3 1.3 1.1 1.2 1.2 1.0 1.1
Contract (2) 19.9 19.6 16.4 16.0 14.6 15.0 15.4 14.2 (3.2 )
Data ARPU (EUR) 1.7 1.8 1.6 1.6 1.6 1.8 2.0 2.0 29.5
% non-SMS over data revenues 96.9 % 97.3 % 97.7 % 98.2 % 98.7 % 98.9 % 99.1 % 99.1 % 0.8 p.p.
Fixed telephony ARPU (EUR) 13.8 13.9 11.5 11.3 9.8 10.4 10.8 10.8 (4.4 )
Pay TV ARPU (EUR) 12.4 12.5 10.8 11.0 11.0 11.5 12.9 12.4 14.8
Broadband ARPU (EUR) 10.4 10.8 9.0 8.8 8.2 8.9 9.4 9.6 9.1
Mobile churn 3.0 % 4.5 % 3.4 % 3.3 % 3.2 % 3.2 % 2.9 % 3.5 % 0.2 p.p.
Contract (2) 2.2 % 2.3 % 2.0 % 1.8 % 1.8 % 1.7 % 1.7 % 1.6 % (0.2 p.p. )
Voice traffic (Million minutes) 13,700 26,936 40,947 55,148 14,373 29,257 44,622 60,481 9.7
Fixed voice traffic 3,598 6,825 10,129 13,196 3,234 6,283 9,307 12,586 (4.6 )
Mobile voice traffic 10,101 20,111 30,818 41,951 11,139 22,973 35,316 47,894 14.2
Data traffic (TB) 59,658 129,382 205,702 287,668 84,731 179,197 280,468 385,885 34.1
Fixed data traffic (1) 49,142 107,480 171,568 240,014 70,654 149,797 234,125 319,800 33.2
Mobile data traffic 10,516 21,902 34,134 47,654 14,077 29,400 46,343 66,085 38.7
Mobile ARPU (EUR) 5.5 5.5 5.2 5.2 4.2 4.3 4.3 4.4 (4.9 )
Prepay 1.4 1.4 1.4 1.4 1.1 1.2 1.1 1.0 2.5
Contract (2) 19.9 19.8 18.7 18.0 14.6 14.8 15.0 14.2 (4.7 )
Data ARPU (EUR) 1.7 1.7 1.7 1.7 1.6 1.7 1.8 1.8 26.2
% non-SMS over data revenues 96.9 % 97.1 % 97.3 % 97.6 % 98.7 % 98.8 % 98.9 % 98.9 % 1.4 p.p.
Fixed telephony ARPU (EUR) 13.8 13.9 13.1 12.6 9.8 10.1 10.7 10.7 (5.6 )
Pay TV ARPU (EUR) 12.4 12.5 11.9 11.7 11.0 11.3 11.9 12.2 16.6
Broadband ARPU (EUR) 10.4 10.6 10.1 9.8 8.2 8.5 10.3 9.2 5.4
Mobile churn 3.0 % 3.8 % 3.6 % 3.6 % 3.2 % 3.2 % 3.1 % 3.2 % (0.3 p.p. )
Contract (2) 2.2 % 2.2 % 2.1 % 2.1 % 1.8 % 1.8 % 1.6 % 1.5 % (0.5 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Includes solely traffic pertaining to FBB accesses, not Business customers.

(2) Excludes M2M.

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Telefónica México

(year-on-year changes in organic terms)

The fourth quarter results showed an improvement in both commercial and financial trends, in a year marked by competitive intensity, mainly in the prepay segment, which has negatively affected the financial results of the Company.

On the other hand, the year-on-year comparison in the fourth quarter is affected by a positive impact recorded in the same period of 2015 due to the spectrum swap with AT&T (79 million euros), as well as the reduction in termination rates on the networks of non-dominant mobile operators (-25% voice termination, in force since 1 January 2016).

Mobile accesses increased to 26.6 million and increased by 7% year-on-year showing solid growth in contract (+8%) and prepay (+7%), despite the highly competitive environment.

Net additions reached 620 thousand accesses in the quarter (1.7 million in the year 2016), far higher than those of the previous two quarters (9 thousand and 273 thousand respectively) thanks to the improvement mainly in prepay, which is also reflected in the increase of accesses with frequent top-ups (+4% vs. September 2016 following three consecutive quarters of decline).

Smartphones increased by 16% year-on-year and reached a penetration of 46% (+4 percentage points year-on-year). The Company continued with the expansion of the LTE network achieving 47% population coverage (+10 percentage points year-on-year). Thus, LTE accesses maintained strong growth (more than doubling the December 2015 base) and already increased to 3.3 million accesses, representing 13% penetration (+5 percentage points year-on-year). As a result of this strong expansion, data traffic increased more than 2 fold in the quarter and in the year.

ARPU decreased by 22.3% year-on-year in the quarter due to the strong decline in tariffs given the competitive intensity, although the quarter-on-quarter evolution stabilised (+0.5% vs. the previous quarter).

Revenues totalled 347 million euros and decreased by 5.5% year-on-year, improving substantially compared to previous quarters (-7.2% in the year, 1,410 million euros) as a result of the improvements in both service revenues and handset sales. Excluding the regulatory impact, revenues would have decreased 2.3% year-on-year (-2.7% in the year).

Mobile service revenues decreased by 7.2% year-on-year (-4.9% in the year) impacted by high competitive intensity and by regulatory changes. It is worth highlighting the improvement in year-on-year trend this quarter (-17.1% in the third quarter) mainly due to the improvement in ARPU.

Meanwhile, data revenues decreased by 22.9% year-on-year in the quarter (-12.8% in the year) affected by the aggressive commercial offering.

Handset revenues reversed trends and increased by 6.6% year-on-year (-21.4% in the year 2016) due to the higher level of subsidies applied in the fourth quarter of 2015.

Operating expenses reached 296 million euros in the fourth quarter and decreased 8.4% year-on-year (-3.6% in the year 2016) due to lower commercial expenses (mainly greater streamlining in the subsidy of handsets) which offset the growth in termination expenses (strong increase in traffic) and in network expenses (due to the deployment and improvement of the network). This change excludes the impact of restructuring expenses, which in 2016 totalled 15 million in the year (11 million in the fourth quarter) and 5 million euros in 2015 ,all recorded in the fourth quarter.

Thus, OIBDA stood at 60 million euros in the quarter and decreased by 38.8% year-on-year. Although, stripping out the positive impact due to the spectrum swap mentioned above, OIBDA would have increased 38.1% mainly due to the improvement in the service revenues trend.

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OIBDA for the year amounted to 309 million euros, and decreased by 21.6% year-on-year (-6.3% excluding the aforementioned impact).

OIBDA margin stood at 17.3% in the fourth quarter (-11.3 percentage points year-on-year, +6.5 percentage points excluding the aforementioned impact) and at 21.9% in the year 2016 (-4.2 percentage points and +0.2 percentage points respectively).

CapEx totalled 219 million euros in the full year 2016 (-0.2% year-on-year), and was devoted to developing and improving the mobile networks, mainly the improvement of the 3G network’s capacity and increasing the coverage of 4G, and to the continued improvement of the distribution channel.

Operating cash flow (OIBDA-CapEx) in 2016 totalled 90 million euros in 2016, decreasing by 16.9%, once the non-recurrent impact from the fourth quarter of 2015 is excluded.

TELEFÓNICA MÉXICO
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 1,410 1,783 (20.9 ) (7.2 ) 347 427 (18.7 ) (5.5 )
Mobile service revenues 1,246 1,539 (19.0 ) (4.9 ) 298 374 (20.4 ) (7.2 )
Data revenues (1) 500 673 (25.7 ) (12.8 ) 118 179 (34.2 ) (22.9 )
Handset revenues 164 244 (33.0 ) (21.4 ) 50 53 (7.1 ) 6.6
OIBDA (2) 309 481 (35.7 ) (24.5 ) 60 133 (54.9 ) (46.5 )
OIBDA margin 21.9 % 27.0 % (5.0 p.p. ) 17.3 % 31.1 % (13.8 p.p. )
CapEx 219 266 (17.7 ) (3.4 ) 88 101 (12.9 ) 1.7
Spectrum — 8 — — — 8 — —
OpCF (OIBDA-CapEx) 90 215 (57.9 ) (50.6 ) (28 ) 32 c.s. c.s.

Note:

• OIBDA is presented before management and brand fees.

(1) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

(2) Goodwill impairment of 91 million euros in October-December 2016 not included in T. México results, but in T. Hispanoamérica.

ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Mobile accesses 22,536.6 23,048.8 23,405.0 24,895.0 25,655.4 25,928.8 25,937.5 26,557.2 6.7
Prepay 21,056.6 21,553.9 21,779.8 23,102.0 23,803.2 24,069.1 24,081.0 24,620.1 6.6
Contract (1) 1,480.0 1,494.9 1,625.2 1,793.0 1,852.2 1,859.7 1,856.5 1,937.2 8.0
M2M 455.8 485.9 521.2 567.5 602.6 629.2 658.3 668.4 17.8
Fixed Wireless 1,545.6 1,553.8 1,468.9 1,382.9 1,296.9 1,252.9 1,176.8 1,057.4 (23.5 )
Total Accesses 24,082.2 24,602.6 24,873.9 26,277.9 26,952.3 27,181.7 27,169.1 27,654.4 5.2
SELECTED MOBILE OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg Local Cur
Voice Traffic (Million minutes) 13,435 13,785 13,915 15,570 18,525 20,055 20,392 20,513 31.7
Data traffic (TB) 7,891 7,967 8,991 11,791 17,192 20,177 22,719 26,227 122.4
ARPU (EUR) 4.9 4.9 4.7 4.4 3.8 3.2 3.1 3.1 (22.3 )
Prepay 4.3 4.3 4.3 3.9 3.3 2.7 2.6 1.9 (38.6 )
Contract (2) 19.0 19.2 17.1 15.7 14.6 13.9 13.7 12.3 (10.6 )
Data ARPU (EUR) (3) 2.3 2.3 2.3 2.4 2.0 1.6 1.3 1.5 (26.8 )
% non-SMS over data revenues 84.8 % 86.0 % 82.4 % 89.2 % 91.1 % 91.5 % 92.1 % 91.4 % 2.2 p.p.
Churn 2.8 % 3.4 % 3.6 % 3.4 % 3.5 % 3.3 % 3.6 % 3.7 % 0.3 p.p.
Contract (1) 1.7 % 2.2 % 1.6 % 1.7 % 1.7 % 2.9 % 1.7 % 1.9 % 0.2 p.p.
Voice Traffic (Million minutes) 13,435 27,221 41,136 56,706 18,525 38,580 58,972 79,485 40.2
Data traffic (TB) 7,891 15,858 24,849 36,640 17,192 37,369 60,088 86,315 135.6
ARPU (EUR) 4.9 4.9 4.8 4.7 3.8 3.5 3.3 3.3 (20.5 )
Prepay 4.3 4.3 4.3 4.2 3.3 3.0 2.8 2.1 (32.4 )
Contract (2) 19.0 19.1 18.4 17.6 14.6 14.2 14.2 12.8 (10.3 )
Data ARPU (EUR)(3) 2.3 2.3 2.3 2.3 2.0 1.8 1.5 1.5 (19.3 )
% non-SMS over data revenues 84.8 % 85.4 % 84.4 % 85.7 % 91.1 % 91.3 % 91.5 % 91.5 % 5.8 p.p.
Churn 2.8 % 3.1 % 3.3 % 3.3 % 3.5 % 3.4 % 3.5 % 3.6 % 0.2 p.p.
Contract (2) 1.7 % 1.9 % 1.8 % 1.8 % 1.7 % 2.4 % 1.7 % 1.4 % (0.4 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Since the third quarter 2016, 55 thousand wholesale accesses have been reclassified from Mobile contract to Wholesale accesses.

(2) Excludes M2M.

(3) Since the first quarter 2015, data and voice revenues have been reassigned to homogenise the year-on-year comparison.

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Other Hispam countries

TELEFÓNICA VENEZUELA (1)
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 432 481 (10.1 ) 109.3 196 175 12.3 142.1
Mobile service revenues 420 423 (0.8 ) 129.4 191 159 19.7 149.4
Data revenues 82 105 (21.3 ) 158.4 30 37 (18.1 ) 168.7
Handset revenues 13 58 (78.2 ) (48.2 ) 6 15 (64.4 ) 38.9
OIBDA (2) 111 99 12.2 118.4 51 46 10.5 113.8
OIBDA margin 25.7 % 20.6 % 5.1 p.p. 25.8 % 26.2 % (0.4 p.p. )
CapEx 91 139 (34.4 ) 43.5 42 85 (50.4 ) (8.3 )
Spectrum — — — — — — — —
OpCF (OIBDA-CapEx) 20 (40 ) c.s. c.s. 8 (40 ) c.s. c.s.

Notes:

• After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-December 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (674 Venezuelan bolivars fuertes per dollar).

• OIBDA is presented before management and brand fees.

(1) Reported figures include the hyperinflationary adjustments in Venezuela in both years. For comparative purposes and to facilitate the interpretation of the year-on-year changes vs. 2015, variations in local currency of the headings affected by the hyperinflation adjustments are reported excluding the impact of this adjustment.

(2) Goodwill impairment of 124 million euros in October-December 2016 not included in T. Venezuela results, but in T. Hispanoamérica.

ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Fixed telephony accesses (1) 758.3 742.2 712.9 697.3 672.9 654.0 632.0 617.0 (11.5 )
Internet and data accesses 8.2 8.3 8.5 8.5 8.3 8.1 7.1 7.1 (16.5 )
Broadband 3.4 3.6 3.8 4.0 4.0 4.0 1.5 1.6 (60.5 )
Mobile accesses 10,820.8 10,888.6 10,738.6 10,583.1 10,423.4 10,492.3 10,446.9 10,403.7 (1.7 )
Prepay (2) 9,468.5 9,546.3 9,405.4 9,259.2 9,114.2 9,195.3 9,157.1 9,118.6 (1.5 )
Contract 1,352.3 1,342.3 1,333.2 1,323.9 1,309.2 1,297.0 1,289.8 1,285.0 (2.9 )
M2M 113.5 115.6 116.8 117.0 114.2 110.6 122.2 126.5 8.2
Pay TV 476.1 480.0 482.1 478.1 478.2 478.1 468.7 466.1 (2.5 )
Total Accesses 12,063.4 12,119.1 11,942.0 11,767.0 11,582.8 11,632.5 11,554.7 11,493.8 (2.3 )

(1) Includes fixed wireless and VoIP accesses.

(2) Includes prepay M2M accesses.

SELECTED MOBILE OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg Local Cur
Voice Traffic (Million minutes) 13,528 14,404 15,178 14,892 14,137 14,240 14,312 15,124 1.6
Data traffic (TB) 8,672 9,823 10,261 11,550 11,379 10,848 10,417 11,258 (2.5 )
ARPU (EUR) (1)(2) 4.5 n.m. 2.0 2.3 2.5 1.8 2.3 2.7 149.7
Prepay 4.1 n.m. 1.8 2.1 2.3 1.5 2.1 2.2 140.4
Contract (3) 8.0 n.m. 3.5 4.0 4.2 3.7 4.0 3.7 106.0
Data ARPU (EUR) (1)(2) 2.1 n.m. 1.0 1.2 1.4 0.9 1.2 1.4 173.9
% non-SMS over data revenues 83.3 % n.m. 86.0 % 87.0 % 90.2 % 91.8 % 97.4 % 95.3 % 8.3 p.p.
Churn 2.0 % 2.2 % 2.3 % 2.2 % 2.1 % 2.0 % 2.3 % 2.1 % (0.1 p.p. )
Contract (3) 0.8 % 0.9 % 0.9 % 0.7 % 0.8 % 0.8 % 1.1 % 0.9 % 0.2 p.p.
Voice Traffic (Million minutes) 13,528 27,932 43,110 58,001 14,137 28,378 42,690 57,814 (0.3 )
Data traffic (TB) 8,672 18,495 28,756 40,306 11,379 22,226 32,644 43,902 8.9
ARPU (EUR) (1) 4.5 2.2 2.1 2.2 2.5 2.1 1.9 2.0 137.9
Prepay 4.1 2.0 1.9 2.0 2.3 1.9 1.7 1.6 127.1
Contract (3) 8.0 3.8 3.7 3.8 4.2 4.0 3.5 2.8 103.5
Data ARPU (EUR) (1) 2.1 1.0 1.0 1.1 1.4 1.1 1.0 1.0 167.8
% non-SMS over data revenues 83.3 % 84.0 % 84.9 % 85.6 % 90.2 % 91.1 % 93.1 % 93.7 % 8.1 p.p.
Churn 2.0 % 2.1 % 2.2 % 2.2 % 2.1 % 2.0 % 2.1 % 2.1 % (0.1 p.p. )
Contract (3) 0.8 % 0.8 % 0.9 % 0.8 % 0.8 % 0.8 % 1.0 % 1.0 % 0.2 p.p.

Notes:

• After considering Venezuela as an hyperinflationary country, P&L and CapEx from the operations in the country are to be accounted at the closing exchange rate Bolivar Fuerte/Euro. The January-December 2016 consolidated financial statements use the exchange rate of the Venezuelan bolivar set at the denominated DICOM (674 Venezuelan bolivars fuertes per dollar).

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) For comparative purposes and in order to facilitate the interpretation of the year-on-year change versus 2015 results, the variation in local currency in Venezuela is reported excluding the impact of the hyperinflation adjustment.

(2) As a consequence of modifying the conversion of Venezuela to June 2015 results to the exchange rate of 197 VEF/USD (SIMADI) vs. 50 VEF/USD (SICAD II), ARPU figure in euros is “n.m.” in the second quarter of 2015.

(3) Excludes M2M.

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TELEFÓNICA CENTRAL AMERICA (1)
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 912 898 1.6 2.7 244 240 1.9 1.8
Mobile service revenues 868 838 3.6 3.5 231 221 4.7 (0.6 )
Data revenues 357 309 15.5 17.0 98 82 19.8 20.2
Handset revenues 56 62 (9.0 ) (8.0 ) 15 19 (18.7 ) (19.0 )
OIBDA 254 243 4.7 6.2 82 75 9.4 9.8
OIBDA margin 27.9 % 27.1 % 0.8 p.p. 33.5 % 31.2 % 2.3 p.p.
CapEx 139 177 (21.7 ) (20.7 ) 48 52 (8.0 ) (8.0 )
Spectrum — — — — — — — —
OpCF (OIBDA-CapEx) 116 66 75.6 78.7 34 23 48.2 49.8

Notes:

• OIBDA is presented before management and brand fees.

(1) Central America includes Guatemala, Panama, El Salvador, Nicaragua and Costa Rica.

ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Fixed telephony accesses (1) 556.4 555.6 561.2 567.8 567.0 573.5 582.1 576.6 1.6
Fixed Wireless 335.2 336.0 343.1 334.9 355.6 354.8 315.9 316.8 (5.4 )
Internet and data accesses 4.4 4.7 4.9 5.1 5.4 5.6 5.9 6.2 19.9
Broadband 2.2 2.4 2.6 2.7 2.7 2.9 1.3 1.4 (48.2 )
Mobile accesses 11,078.8 11,273.2 11,577.6 12,083.4 12,453.4 12,584.8 12,723.7 12,973.5 7.4
Prepay (2) 10,204.4 10,396.8 10,692.7 11,186.5 11,536.6 11,666.5 11,748.7 11,969.6 7.0
Contract 874.5 876.3 884.9 896.9 916.7 918.3 975.0 1,004.0 11.9
M2M 34.4 32.1 31.5 32.7 34.3 35.8 40.1 42.9 30.9
Total Accesses 11,639.7 11,833.5 12,143.8 12,656.3 13,025.7 13,163.9 13,311.9 13,556.5 7.1

(1) Includes fixed wireless and VoIP accesses.

(2) Includes prepay M2M accesses.

SELECTED MOBILE OPERATIONAL DATA — Unaudited figures 2015 — Q1 Q2 Q3 Q4 2016 — Q1 Q2 Q3 Q4 % Chg Local Cur
Voice Traffic (Million minutes) 6,851 6,938 6,896 7,247 6,939 7,024 7,011 7,002 (3.4 )
Data traffic (TB) 5,628 6,648 7,587 9,948 10,960 12,295 13,694 16,814 69.0
ARPU (EUR) 5.8 5.9 6.0 5.7 5.6 5.3 5.5 5.9 (1.4 )
Prepay 4.6 4.6 4.5 4.6 4.4 4.1 4.1 3.4 (7.5 )
Contract (1) 21.1 21.8 24.2 20.1 22.4 22.8 23.4 20.0 (4.7 )
Data ARPU (EUR) 2.1 2.1 2.5 2.3 2.3 2.2 2.0 2.1 9.5
% non-SMS over data revenues 76.5 % 77.7 % 80.5 % 86.3 % 84.3 % 85.7 % 89.8 % 90.2 % 3.9 p.p.
Churn 3.2 % 3.5 % 3.4 % 3.6 % 3.2 % 3.4 % 3.8 % 3.7 % 0.2 p.p.
Contract (1) 1.6 % 1.6 % 1.4 % 1.5 % 1.3 % 1.2 % 1.2 % 1.4 % (0.1 p.p. )
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep Jan-Dec % Chg Local Cur
Voice Traffic (Million minutes) 6,851 13,790 20,686 27,933 6,939 13,962 20,973 27,976 0.2
Data traffic (TB) 5,628 12,276 19,863 29,812 10,960 23,256 36,950 53,764 80.3
ARPU (EUR) 5.8 5.9 5.9 5.8 5.6 5.5 5.5 5.6 (5.3 )
Prepay 4.6 4.6 4.5 4.6 4.4 4.2 4.2 3.4 (6.4 )
Contract (1) 21.1 21.4 22.4 21.8 22.4 22.9 22.5 19.9 (4.5 )
Data ARPU (EUR) 2.1 2.1 2.2 2.2 2.3 2.3 1.9 2.0 10.8
% non-SMS over data revenues 76.5 % 77.1 % 78.4 % 80.6 % 84.3 % 85.0 % 86.7 % 87.6 % 7.0 p.p.
Churn 3.2 % 3.3 % 3.3 % 3.4 % 3.2 % 3.3 % 3.5 % 3.5 % 0.1 p.p.
Contract (1) 1.6 % 1.6 % 1.5 % 1.5 % 1.3 % 1.3 % 0.8 % 0.9 % (0.6 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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TELEFÓNICA ECUADOR
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 551 605 (8.9 ) (9.2 ) 139 157 (11.8 ) (13.2 )
Mobile service revenues 506 546 (7.4 ) (7.6 ) 125 143 (12.6 ) (14.1 )
Data revenues 221 203 9.0 8.8 62 55 12.6 11.1
Handset revenues 45 59 (23.0 ) (23.2 ) 14 14 (3.0 ) (3.9 )
OIBDA 177 194 (8.5 ) (8.8 ) 52 49 5.9 4.8
OIBDA margin 32.2 % 32.0 % 0.1 p.p. 37.4 % 31.2 % 6.2 p.p.
CapEx 99 241 (58.8 ) (58.9 ) 45 30 50.0 52.8
Spectrum — 127 — — — (8 ) — —
OpCF (OIBDA-CapEx) 78 (47 ) c.s. c.s. 7 19 (61.7 ) (65.5 )

• OIBDA is presented before management and brand fees.

ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Mobile accesses 4,675.3 4,545.3 4,355.5 4,000.9 4,009.1 4,174.1 4,513.4 4,541.2 13.5
Prepay 3,545.6 3,380.8 3,135.8 2,738.8 2,759.3 2,886.4 3,210.2 3,240.8 18.3
Contract 1,129.7 1,164.6 1,219.7 1,262.2 1,249.8 1,287.7 1,303.3 1,300.4 3.0
M2M 173.3 182.7 191.5 196.4 184.2 186.5 193.3 197.8 0.7
Fixed Wireless 48.1 43.8 36.7 33.4 36.2 37.7 35.9 34.9 4.5
Total Accesses 4,723.4 4,589.1 4,392.1 4,034.4 4,045.3 4,211.8 4,551.8 4,579.0 13.5
SELECTED MOBILE OPERATIONAL DATA 2015 2016
Unaudited figures Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 % Chg Local Cur
Voice Traffic (Million minutes) 2,852 2,970 3,018 3,081 2,955 3,137 3,101 3,267 6.0
Data traffic (TB) 1,786 2,213 2,950 3,857 4,303 4,902 5,620 6,255 62.2
ARPU (EUR) 8.3 8.9 9.3 10.1 10.4 9.5 8.8 8.6 (21.9 )
Prepay 4.6 4.8 5.2 5.6 5.7 4.9 4.3 3.3 (25.1 )
Contract (1) 24.5 24.6 23.8 24.1 24.2 22.9 21.8 19.5 (7.5 )
Data ARPU (EUR) 3.0 3.6 3.8 4.3 4.2 4.0 3.9 3.9 3.8
% non-SMS over data revenues 82.5 % 85.1 % 85.8 % 87.8 % 88.7 % 89.4 % 91.2 % 91.4 % 3.7 p.p.
Churn 5.7 % 4.6 % 5.3 % 4.6 % 4.4 % 4.0 % 4.2 % 5.0 % 0.4 p.p.
Contract (1) 1.6 % 1.5 % 1.5 % 1.5 % 1.9 % 1.1 % 1.4 % 1.7 % 0.2 p.p.
Jan - Mar Jan - Jun Jan - Sep Jan - Dec Jan - Mar Jan - Jun Jan - Sep Jan - Dec % Chg Local Cur
Voice Traffic (Million minutes) 2,852 5,822 8,840 11,921 2,955 6,093 9,194 12,460 4.5
Data traffic (TB) 1,786 3,999 6,949 10,806 4,303 9,205 14,825 21,080 95.1
ARPU (EUR) 8.3 8.6 8.8 9.1 10.4 10.0 9.1 9.3 (4.7 )
Prepay 4.6 4.7 4.9 5.0 5.7 5.3 4.6 3.6 (9.0 )
Contract (1) 24.5 24.6 24.3 24.3 24.2 23.5 22.0 19.9 (8.1 )
Data ARPU (EUR) 3.0 3.3 3.4 3.6 4.2 4.1 3.8 3.8 20.6
% non-SMS over data revenues 82.5 % 83.9 % 84.5 % 85.5 % 88.7 % 89.0 % 89.8 % 90.3 % 4.8 p.p.
Churn 5.7 % 5.2 % 5.2 % 5.1 % 4.4 % 4.2 % 4.2 % 4.5 % (0.6 p.p. )
Contract (1) 1.6 % 1.6 % 1.5 % 1.5 % 1.9 % 1.3 % 1.1 % 1.3 % (0.2 p.p. )

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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TELEFÓNICA URUGUAY
SELECTED FINANCIAL DATA January - December October - December
Unaudited figures (Euros in millions) 2016 2015 % Chg % Chg Local Cur 2016 2015 % Chg % Chg Local Cur
Revenues 226 240 (5.9 ) 3.7 63 58 8.6 4.1
Mobile service revenues 210 224 (6.5 ) 3.0 58 54 8.0 3.3
Data revenues 112 99 13.3 24.9 31 24 29.6 24.2
Handset revenues 16 16 2.1 12.5 5 5 15.4 14.1
OIBDA 80 86 (7.4 ) 2.1 23 23 (2.4 ) (5.4 )
OIBDA margin 35.3 % 35.9 % (0.6 p.p. ) 36.1 % 40.2 % (4.1 p.p. )
CapEx 34 33 3.5 14.0 18 12 45.1 50.3
Spectrum — — — — — — — —
OpCF (OIBDA-CapEx) 46 53 (14.2 ) (5.3 ) 5 11 (54.5 ) (63.9 )

• OIBDA is presented before management and brand fees.

ACCESSES — Unaudited figures (Thousands) 2015 — March June September December 2016 — March June September December % Chg
Mobile accesses 1,912.5 1,844.1 1,786.1 1,752.3 1,727.7 1,709.2 1,723.0 1,725.9 (1.5 )
Prepay 1,305.3 1,228.4 1,148.7 1,092.3 1,051.2 1,032.7 1,039.7 1,031.7 (5.5 )
Contract 607.1 615.7 637.4 660.0 676.5 676.5 683.3 694.1 5.2
M2M 43.7 47.8 52.3 53.7 56.9 65.0 67.9 71.4 33.0
Total Accesses 1,912.5 1,844.1 1,786.1 1,752.3 1,727.7 1,709.2 1,723.0 1,725.9 (1.5 )
SELECTED MOBILE OPERATIONAL DATA 2015 2016
Unaudited figures Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 % Chg Local Cur
Voice Traffic (Million minutes) 1,242 1,140 1,167 1,175 1,068 1,082 1,063 1,030 (12.4 )
Data traffic (TB) 1,704 1,937 2,345 2,682 3,233 3,530 4,160 5,469 103.9
ARPU (EUR) 10.0 9.8 9.5 9.8 9.3 9.2 9.6 10.1 6.3
Prepay 4.5 4.6 4.4 4.6 4.3 4.1 3.0 3.5 2.0
Contract (1) 23.2 22.2 20.8 20.2 18.8 18.7 19.6 17.2 4.1
Data ARPU (EUR) 4.5 4.5 4.4 4.6 4.8 5.1 4.7 4.9 28.2
% non-SMS over data revenues 67.3 % 67.5 % 70.0 % 69.0 % 78.0 % 81.3 % 83.1 % 84.5 % 15.5 p.p.
Churn 1.4 % 3.0 % 3.0 % 2.7 % 2.5 % 2.1 % 1.4 % 1.7 % (1.1 p.p. )
Contract (1) 0.7 % 0.7 % 0.9 % 0.7 % 0.7 % 1.5 % 0.8 % 0.7 % 0.0 p.p.
Jan-Mar Jan-Jun Jan-Sep Jan-Dec Jan-Mar Jan-Jun Jan-Sep Jan-Dec % Chg Local Cur
Voice Traffic (Million minutes) 1,242 2,383 3,550 4,725 1,068 2,149 3,212 4,242 (10.2 )
Data traffic (TB) 1,704 3,641 5,986 8,668 3,233 6,763 10,923 16,392 89.1
ARPU (EUR) 10.0 9.9 9.8 9.8 9.3 9.3 9.5 9.9 11.1
Prepay 4.5 4.6 4.5 4.5 4.3 4.2 4.3 3.4 11.5
Contract (1) 23.2 22.7 22.1 21.6 18.8 18.8 19.3 17.1 3.1
Data ARPU (EUR) 4.5 4.5 4.5 4.5 4.8 4.9 4.5 4.7 31.6
% non-SMS over data revenues 67.3 % 67.4 % 68.3 % 68.5 % 78.0 % 79.7 % 80.8 % 81.7 % 13.2 p.p.
Churn 1.4 % 2.2 % 2.5 % 2.5 % 2.5 % 2.3 % 2.0 % 1.9 % (0.6 p.p. )
Contract (1) 0.7 % 0.7 % 0.8 % 0.7 % 0.7 % 1.1 % 0.8 % 0.8 % 0.1 p.p.

Notes:

• ARPU: monthly average revenue divided by the monthly average accesses of the period.

• Voice traffic is defined as minutes per access used on the company’s network, both outbound and inbound. Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is included. Traffic volume non rounded.

• Data traffic is defined as Terabytes used by the company customers, both upload and download (1TByte = 10^12 bytes). Promotional traffic is included. Traffic not associated to the Company’s mobile customers (roaming-in, MVNOs, interconnection of third parties and other business lines) is also included. Traffic volume non rounded.

(1) Excludes M2M.

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07

ADDENDA

Key Holdings of the Telefónica Group

TELEFÓNICA ESPAÑA
Telefónica de España 100.0
Telefónica Móviles España 100.0
Telyco 100.0
Iberbanda 100.0
Acens Technologies 100.0
Tuenti 100.0
Telefónica Servicios Integrales de Distribución 100.0
DTS, Distribuidora de Televisión Digital 100.0
TELEFÓNICA UK 100.0
TELEFÓNICA DEUTSCHLAND 63.2
TELEFÓNICA BRASIL 73.7
TELEFÓNICA HISPANOAMÉRICA
Telefónica de Argentina 100.0
Telefónica Móviles Argentina 100.0
Telefónica Móviles Chile 100.0
Telefónica Móviles México 100.0
Telefónica Venezuela 100.0
Telefónica Ecuador 100.0
Telefónica Móviles Uruguay 100.0
Telefónica Costa Rica 100.0
Telefónica del Perú 98.6
Telefónica Chile 99.0
Telefónica Colombia 67.5
Telefónica Móviles El Salvador 59.6
Telefónica Móviles Guatemala 60.0
Telefonía Celular Nicaragua 60.0
Telefónica Móviles Panamá 60.0

(1) As of 22 July 2016, stake communicated to CNMV.

(2) Stake fully sold in the fourth quarter 2016

OTHER STAKES
Telefónica de Contenidos 100.0
Telxius Telecom S.A.U 100.0
Telefónica Digital 100.0
Mediaset Premium 11.1
China Unicom 1.0
BBVA 0.7
Prisa (1) 13.1
Indra (2) 0.0

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Changes to the Perimeter

During 2016, the following changes have been made to the perimeter of consolidation:

• On 15 November 2016, Telefónica sold to Viacom International Inc. 100% of the share capital of Televisión Federal, S. A. (“Telefé”), which was indirectly owned by Telefónica.

The equity value of the transaction was 345 million US dollars (approximately 322 million euros).

• In February, Telxius was created, a new global company which brings together selected infrastructure assets of the Group, including mobile telecommunications towers as well as the Group’s international submarine fibre optic cable.

Since its creation a number of newly created companies, including the aforementioned assets, were gradually integrated into Telxius.

After the closing of the year, on February 20, 2017 Telefónica reached an agreement for the sale of up to 40% of the total share capital of Telxius to Taurus Bidco S.à.r.l., for 1,275 million euros (12.75 euros per share). The closing is subject to obtaining the corresponding regulatory approvals. After the closing of the transaction, Telefónica will maintain control over Telxius.

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Alternative performance measures

Information included in compliance with the ESMA Guidelines, 5 October 2015, on Alternative Performance Measures (APM), applicable to published regulated information from 3 July 2016.

The management of the Group uses a series of APM in its decision-making, in addition to those expressly defined in the IFRS, because they provide additional information useful to assess the Group’s performance, solvency and liquidity. These measures should not be viewed in isolation or as a substitute for the measures presented according to the IFRS.

The APM included in this report are: Operating Income Before Depreciation and Amortization, Net financial debt and Net financial debt plus commitments, leverage ratio, Free cash flow, Organic result, Underlying result and Guidance criteria 2016.

Operating income before amortisation (OIBDA)

Operating income before depreciation and amortization (OIBDA) is calculated by excluding solely depreciation and amortization from operating income. OIBDA is used to track the performance of the business and to establish operating and strategic targets of the Telefónica Group companies. OIBDA is a commonly reported measure and is widely used among analysts, investors and other interested parties in the telecommunications industry, although not a measure explicitly defined in IFRS, and therefore, may not be comparable to similar indicators used by other companies. OIBDA should not be considered as a substitute for operating income or cash flow from operating activities.

The detailed reconciliation of Telefónica Group’s OIBDA and Operating Income and each of its segments, can be found on this document (pages 14, 27, 31, 34, 38 and 42), as well as on the selected financial information contained on “https://www.telefonica.com/documents/162467/51547305/rdos16t4-data.zip”.

The OIBDA is also defined on the financial information published by the Group as of 31st December, 2016, item 5 (see particularly Note 2 and Note 4 of the Consolidated Annual Financial Statements of 2016).

Debt indicators

a) Net financial debt and Net financial debt plus commitments

As calculated by us, net financial debt includes: (i) current and non-current financial liabilities in our consolidated statement of financial position (which includes the negative mark-to-market value of derivatives) and (ii) other payables included in “Trade and other payables” (mainly corresponding to payables for deferred payment of radio spectrum). From these liabilities, it is deducted: i) the cash and cash equivalents, ii) the current financial assets (which includes short-term derivatives), iii) the positive mark-to-market value of derivatives with a maturity beyond one year, and iv) other interest-bearing assets (components of “Trade and other receivables” and “Non-current financial assets” in our consolidated statement of financial position).

We calculate net financial debt plus commitments by adding to net financial debt gross commitments related to employee benefits, and deducting the value of long-term assets associated with those commitments and the tax benefits arising from the future payments of those commitments.

We believe that net financial debt and net financial debt plus commitments are meaningful for investors and analysts because they provide an analysis of our solvency using the same measures used by our management. We use net financial debt and net financial debt plus commitments to calculate internally certain solvency and leverage ratios used by Management. Nevertheless, neither net financial debt nor net financial debt plus commitments as calculated by us should be considered as a substitute for gross financial debt.

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The reconciliation of Telefónica Group’s gross financial debt according to the consolidated statement of financial position, net financial debt and net financial debt plus commitments at the end of 2016 and 2015 can be found on page 22 of this document and on the financial information published by the Group as of 31st December 2016 (see Note 2 of the Consolidated Annual Financial Statements of 2016).

b) Leverage ratio

The leverage ratio is calculated as the ratio of net financial debt over OIBDA for the past 12 months, including or excluding the OIBDA of the companies which are incorporated or removed from the perimeter of consolidation, and excluding certain factors in line with the calculation of organic OIBDA.

The reconciliation of the leverage ratio can be found in the selected financial information contained on “https://www.telefonica.com/documents/162467/51547305/rdos16t4-data.zip”.

Free Cash Flow

The Group’s Free cash flow is calculated starting from “Net cash flow provided by operating activities” as indicated in the consolidated statement of cash flows, deducting payment/(proceeds) on investments/divestments of property, plant and equipment and intangible assets (excluding cash received from the sale of real state), adding the cash received form government grants and deducting dividends paid to minority interests. The impact of the cancellation of commitments related to employee benefits is added back (originally included in the Net cash flow provided by operating activities) as it represents the payments for the principal of the debt incurred with those employees.

We believe that Free cash flow is a meaningful measure for investors and analysts because it provides an analysis of the cash flow available to protect solvency levels and to remunerate the parent company’s shareholders. The same measure is used internally by our management. Nevertheless, Free cash flow as calculated by us should not be considered as a substitute for the consolidated statements of cash flows.

The reconciliation of net cash flow from operations, according to the consolidated statement of cash flows (on a straight-line basis) and the Group’s Free cash flow according to the above definition, can be found on the selected financial information contained on “https://www.telefonica.com/documents/162467/51547305/rdos16t4-data.zip”, and in the financial information published by the Group as of 31st December 2016 (see Note 2 of the Consolidated Annual Financial Statements 2016).

Organic Result

Year-on-year changes referred to in this document as “organic” or presented “in organic terms” intend to present a homogeneous comparison, by applying a constant perimeter of consolidation, constant exchange rates and other specific adjustments which are described herein. “Organic” variations, provide useful information about the evolution of the business due to several factors:

• They provide information on the organic performance of the Group’s operations in the different markets in which it operates, by maintaining constant exchange rates and perimeter, removing the impact of certain exogenous factors which may distort the year-on-year comparison since they are specific to a certain moment and not associated with the ordinary performance of the business (such as, for example, capital gains or losses from the sale of companies or restructuring associated to simplification plans and aimed at improving efficiency and future profitability of the Company) and therefore, helping the business performance analysis in homogeneous terms.

• Organic results are therefore used both internally and by the various agents in the market to conduct consistent monitoring of trends and of the operating performance of the business. Moreover, this data helps the comparison between the business performance of Telefónica and that of other operators,

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although the term “organic” is not a term defined in IFRS, and the “organic” measures” included herein may not be comparable to similar measures presented by other companies.

For the purposes of this document, “organic” variation 2016/2015 is defined as the reported variation adjusted by the following factors:

• Assumes average constant foreign exchange rates of 2015, excludes the impact of hyperinflation adjustment in Venezuela in both years

• Considers a constant perimeter of consolidation

• At OIBDA and Operating cash flow levels, excludes write-downs, capital gains/losses from the sale of companies, sale of towers, restructuring expenses and non-recurrent material impacts

• CapEx also excludes investment in spectrum

Reconciliation between reported data and organic revenue figures, OIBDA and operating cash flow can be found on this document (pages 16 and 17) and on the selected financial information contained on “https://www.telefonica.com/documents/162467/51547305/rdos16t4-data.zip”.

The Management Report contained in the Consolidated Financial Statements for 2016 of Telefónica Group also include the description of the adjustments for the calculation of the organic result (see chapters Consolidated Results and Results by Segment)

Underlying Result

“Underlying” results or results in “underlying” terms and year-on-year changes referred to in this document as “underlying” or presented “in underlying terms” intend to present a comparison with the adjustment of certain factors which distort the year-on-year comparison of the business performance. Unlike the organic result, no exchange rate or perimeter adjustments are made to the underlying result. Likewise, the underlying result is calculated up to net income, while organic variations are calculated up to the Operating Cash Flow (OIBDA - CapEx). The “underlying” result and variations, provide useful information for the company and market agents because:

• They provide additional information on the underlying performance of the Group’s operations in the different markets, removing the impact of certain factors which distort the year-on-year comparison, as they are specific to a certain moment and not associated with the ordinary performance of the business, and facilitate the underlying analysis of the business

• The inclusion of the business underlying performance is used both internally and by the various agents in the market to perform consistent monitoring of trends and operating performance of the business; this data also facilitates the comparison between the business performance of Telefónica and that of other operators, although the term “underlying” is not a term defined in IFRS, and the “underlying” measures included herein may not be comparable to similar measures presented by other companies

For the purposes of this document, “underlying” variation 2016/2015 is defined as the reported variation as adjusted by the following factors:

• At OIBDA level, excludes write-downs, capital gains/losses from the sale of companies, sale of towers, restructuring expenses and material non-recurrent impacts.

• At net income level, amortisation of assets from purchase price allocation processes is also excluded.

Reconciliation between reported data and OIBDA underlying figures and net can be found on this document (pages 18 and 19) and on the selected financial information contained on “https://www.telefonica.com/documents/162467/51547305/rdos16t4-data.zip”.

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Guidance criteria 2016

The group set financial objectives for 2016, based on “guidance criteria”. Guidance criteria, which is used exclusively to determine the extent to which the 2016 financial objectives are met, assumes constant exchange rates for the comparative period and without variations regarding the current perimeter of companies. Excludes the results of Telefónica Venezuela and Telefónica UK (in this case, because at the time the 2016 financial objectives were set, since a sale agreement of O2 UK existed, its operations were reported as discontinued operations). Similar to the calculation of organic OIBDA, OIBDA based on guidance criteria excludes write-downs, capital gains/losses from the sale of companies, sale of towers, non-recurrent material impacts and restructuring expenses. CapEx also excludes investments in spectrum.

Reconciliation with the financial statements figures can be found in the selected financial information contained on “https://www.telefonica.com/documents/162467/51547305/rdos16t4-data.zip”.

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DISCLAIMER

This document may contain forward-looking statements regarding intentions, expectations or forecasts related to the Telefónica Group (hereinafter, the “Company” or “Telefónica”). These statements may include financial forecasts and estimates based on assumptions or statements regarding plans, objectives and expectations that make reference to different matters, such as the customer base and its evolution, growth of the different business lines and of the global business, the market share, possible acquisitions, divestitures or other transactions, Company results and other aspects related to the activity and situation of the Company.

The forward-looking statements can be identified, in certain cases, through the use of words such as “expectation”, “anticipation”, “purpose”, “belief” or similar expressions, or the corresponding negative forms, or through the own predictive nature of all issues referring to strategies, plans or intentions. These forward-looking statements or forecasts reflect the current views of Telefónica with respect to future events, do not represent, by their own nature, any guarantee of future fulfilment, and are subject to risks and uncertainties that could cause the final developments and results to differ substantially from the ones put forward through these intentions, expectations or forecasts. These risks and uncertainties include those identified in the documents containing more comprehensive information filed by Telefónica before the different supervisory Authorities of the securities markets in which its shares are listed and, in particular, the Spanish National Securities Market Commission.

Except as required by applicable laws, Telefónica does not assume any obligation to publicly update these statements to adapt them to events or circumstances taking place after this document, including changes in the Company’s business, in its business development strategy or any other unexpected circumstance. Moreover

This document may contain summarized, non-audited or Non-GAAP financial information. The information contained herein should therefore be considered as a whole and in conjuction with all the public information regarding the Company available, including, if any, other documents released by the Company that may contain more detailed information.

In October 2015, the European Securities Markets Authority (ESMA) published guidelines on Alternative Performance Measures (APM), applicable to the regulated information published from July 3, 2016. Information and disclosure related to APM used in the present document are included in the Appendix. Moreover, recipients of this document are invited to read our consolidated financial statements and consolidated management report for 2016 submitted to the Spanish National Securities Market Commission.

Finally, it is hereby stated that neither this document or any of its contents constitutes an offer to purchase, sale or exchange any securities, a solicitation of any offer to purchase, sale or exchange of securities, or a recommendation or advice regarding any security.

Investor Relations Distrito Telefónica - Ronda de la Comunicación, s/n 28050 Madrid (Spain) Telephone: +34 91 482 87 00 Fax: +34 91 482 85 99 Pablo Eguirón ( [email protected] ) Isabel Beltrán ( [email protected] ) Gonzalo Borja ([email protected]) [email protected] www.telefonica.com/accionistaseinversores

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

/s/ Laura Abasolo García de Baquedano
Name: Laura Abasolo García de Baquedano
Title: Managing Director of Planning, Accounting, Control and Tax for Telefonica, S.A.