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Medicalgorithmics S.A. — Regulatory Filings 2019
Jun 11, 2019
5705_rns_2019-06-11_1c2394e7-fc88-41ac-8e49-474912b96951.pdf
Regulatory Filings
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MARIUS7 MATUS7FWSKI
PROFILE
25 years of experience working in IT industry on Polish, Central and Eastern Europe, European and Global markets. Managing own business, co-owning ISP business, working in medium to large companies in various roles related to IT services and support. Managing local, regional and global teams scaling up to 40+ people. Eager to use my experience in diverse, international environment fostering collaboration across the various cultures to drive business outcomes.
KEY COMPETENCIES
Organization transformation. Recruiting, Building and Developing teams. People management, IT Consulting, Technical Support, Consulting Resource Management, Outsourced Vendor Management, Customer Experience
LANGUAGES
Polish - native English - fluent Russian - intermediate German - basic
EDUCATION
Warsaw University Mathematics, Informatics and Mechanics faculty Master thesis - Artificial intelligence on stock exchange
CERTIFICATION
ITI COPC registered coordinator Six Sigma White Belt Official Polish Ministry of Treasure Exam for Board Members
WORK EXPERIENCE
Microsoft Services: Resource Manager
Oct 2017-Present
Responsible for the day to day staffing 60+ Office 365 Experts Responsible to provide right resources on the right time at the right place across Business Productivity consulting engagements in EMEA
KPI reporting to Time Zone leadership Escalation management
Microsoft Services: Global Capacity Management Lead Jul 2016-Sep 2017
Globalization of Microsoft Services Division
Managing a global team of 20+ resource managers responsible for:
- Staffing of 1000+ Data and Artificial intelligence IT experts across consulting and support engagements
- · Providing input to workforce capacity planning based upon current business demand,
- Providing operational support in terms of communicating the KPIs
- Leading or participating in resource management process improvements as it relates to people, process and tools. Role expanded in January 2017 to cover 3000+ IT experts in two
technical domains: Data and Artificial Intelligence and Modern Application Development
Microsoft Western Europe: Shared Services Lead
Jul 2015-Jun 2016
Successful Consolidation of Microsoft Consulting in Western Europe region
Second level Manager managing the 25+ team that provided various functions for the Western Europe Consulting Practice organization consisting 400+ Microsoft IT experts.
Functions included:
Capacity Planning - FTE and contingency staff,
Resource Management - tooling, processes, people
management as manager of managers
Vendor Management - selection, assignment,
Readiness - training delivery coordination with Microsoft Global learning organization
Mobility - assuring safe cross-border delivery across EMEA
Microsoft Global Delivery: Professional Development Resource Manager
Sep 2012-Jun 2015
Key role in deployment of the offshore based (India) Microsoft Consulting delivery model in EMEA region
Hiring and managing multinational team of 40+ Consultants based in Warsaw. The highly mobile Consultants - travelling up to 75% of their time across consulting engagements/project across EMEA countries (mostly EU) and beyond
Responsible for the technical and professional readiness of Consultants, playing Onsite Delivery Coordinator for outsourced delivery role, and their aggregated billable utilization results Drive sustained employee productivity and high
customer/partner satisfaction results, through assessment, training, and coachina
I hereby consent to my personal data being processed for the purpose of considering my application for the recruitment
HOBBIES
Traveling Photography Neuroscience Bridge Guitar Adventure sports: Sailing, Long, Snow & Kiteboarding, MTB-
Involved in resource management - global best practice creation
Microsoft EMEA: Service Delivery Manager
Apr 2005-August 2012
Consolidation of Customer Service and Support activities in Central and Eastern Europe region
Creation of a multinational Service Delivery Team (10+ remote employees) responsible for management of all outsourced Customer Service and Support activities in CEE
Transition of the very spread and difficult to manage business model involving local country based vendors (21 +) into scalable and agile vendor model consisting of 5 big call center vendors operating in 6 CEE locations.
August 2009-November 2010 secondment role to help managing launch of Windows 7 in Western Europe
Microsoft Poland: Technical Account Manager
Sep 1999-Mar 2005
Individual contributor role responsible for Support Services delivery for enterprise customers in Poland.
The short list of biggest customers I worked for: financial sector: National Bank of Poland, PKO B.P., BRE Bank S.A., Lukas Bank, ING, telecommunication: TP S.A., Polkomtel, Era, and the biggest Microsoft Support Partners: Prokom Software, ComArch
Euronet Poland: IT Service Manager
Enterpreneur: (Co-)Owner