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ING Groep N.V. Interim / Quarterly Report 2017

Aug 2, 2017

3854_ir_2017-08-02-141900_031473b7-998b-405f-b21e-da2d17664cfc.pdf

Interim / Quarterly Report

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ING Group Condensed consolidated interim fi nancial information for the period ended

30 June 2017

Contents Interim

report

Condensed consolidated

statement of financial position

Condensed consolidated statement of profit or loss

Condensed consolidated statement of comprehensive income

Condensed consolidated statement of changes in equity Condensed consolidated statement of cash flows

Notes to the condensed consolidated interim accounts

Contents

Interim report

Interim report 2
Conformity statement 7

Condensed consolidated interim accounts

Condensed consolidated statement of financial position 8
Condensed consolidated statement of profit or loss 9
Condensed consolidated statement of comprehensive income 11
Condensed consolidated statement of changes in equity 12
Condensed consolidated statement of cash flows 13
Notes to the Condensed consolidated interim accounts 15
Notes to the accounting policies
1
Accounting policies
15
Notes to the Condensed consolidated statement of financial position
2
Financial assets at fair value through profit or loss
17
3
Investments
17
4
Loans and advances to customers
19
5
Intangible assets
19
6
Other assets
20
7
Financial liabilities at fair value through profit or loss
20
8
Other liabilities
21
9
Subordinated loans and Debt securities in issue
21
10 Equity 22
Notes to the Condensed consolidated statement of profit or loss
11 Net Interest Income 23
12 Valuation results and net trading income 23
13 Investment income 23
14 Other income 23
15 Staff expenses 24
16 Other operating expenses 24
17 Discontinued operations 25
18 Earnings per ordinary share 26
19 Dividend per ordinary share 26
Segment reporting
20 Segments 27
Additional notes to the Condensed consolidated interim accounts
21 Fair value of financial assets and liabilities 32
22 Consolidated companies and businesses acquired and divested 39
23 Related parties 40
24 Subsequent events 40
Other information
Review report 41

Condensed consolidated statement of comprehensive income Condensed consolidated statement of changes in equity Condensed consolidated statement of cash flows

Notes to the condensed consolidated interim accounts

Interim report

report

Introduction

ING is a global financial institution with a strong European base, offering a wide range of retail and wholesale banking services to customers in over 40 countries. The Group consists of ING Groep N.V., ING Bank N.V. and other group entities.

ING Group evaluates the results of its Banking segments using a financial performance measure called underlying result. Underlying result is used to monitor the performance of ING Group at a consolidated level and by segment. The Executive Board of ING Group and Management Board of ING Bank consider this measure to be relevant to an understanding of the Group's financial performance because it gives better insight into the commercial developments of the company.

Underlying result is defined as result under IFRS-EU, excluding the impact of divestments, special items and Legacy Insurance. Special Items include items of income and expense that are significant and arise from events or transactions that are clearly distinct from the ordinary operating activities. Legacy Insurance consists of the results from discontinued operations and the results from Insurance Other. Insurance Other reflects (former) insurance related activities that are not part of the discontinued operations.

The breakdown of underlying net result by segment and the reconciliation between IFRS-EU and the underlying net result is included in Note 20 'Segments'.

ING Group consolidated results

ING Group: Consolidated profit or loss account
Total ING Group of which: Divest
ments / Special items
of which:
Insurance Other
of which:
Underlying Banking
6 month period (1 January to 30 June) 2017 2016 2017 2016 2017 2016 2017 2016
Net interest income 6,711 6,515 6,711 6,515
Net commission income 1,395 1,217 –1 1,396 1,217
Total investment and other income 758 766 –62 –136 820 902
Total income 8,864 8,498 –64 –136 8,928 8,634
Expenses excl. regulatory costs 4,379 4,314 17 4,379 4,297
Regulatory costs 543 571 543 571
Operating expenses 4,922 4,884 17 4,922 4,868
Gross result 3,942 3,613 –17 –64 –136 4,005 3,766
Addition to loan loss provisions 362 571 362 571
Underlying result before tax 3,580 3,042 –17 –64 –136 3,644 3,195
Taxation 1,022 893 –4 1,022 898
Non-controlling interests 44 39 44 39
net result from continuing operations 2,514 2,110 –13 –64 –136 2,578 2,259
Net result from discontinued operations 442
Net result ING Group 2,514 2,552
ING Group: reconciliation from IFRS-EU to underlying result
6 month period (1 January to 30 June) 2017 2016
Net result ING Group 2,514 2,552
-/- Result from discontinued operations 442
-/- Insurance Other –64 –136
Net result Banking 2,578 2,246
-/- Divestments/special items –13
Underlying net result Banking 2,578 2,259

ING recorded strong results in the first half of 2017, driven by continued business growth and lower risk costs. The net result was EUR 2,514 million, down 1.5% compared with EUR 2,552 million in the same period of 2016, but this decline was fully explained by the EUR 442 million net result from discontinued operations as ING sold the remaining equity stakes in NN Group in the first half of 2016. In the first half of 2017, there were no discontinued operations. The net result from continuing operations rose 19.1% to EUR 2,514 million from EUR 2,110 million in the first half of 2016.

Contents Interim
report
Condensed
consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

In the first half of 2017, ING Group's net result from continuing operations included EUR -64 million from Insurance Other, reflecting a lower valuation of warrants on Voya and NN Group shares compared with year-end 2016, as well as the result on the sale of 6.5 million of warrants on Voya shares. There were no special items in the first six months of 2017. ING Group's net result from continuing operations in the first six months of 2016 included EUR –13 million of special items after tax, which were fully related to restructuring programmes in Retail Netherlands that had been announced before 2013, and EUR –136 million from Insurance Other, reflecting a lower valuation of warrants on NN Group and Voya shares compared with year-end 2016.

ING's underlying net result Banking, which is the net result from continuing operations excluding special items and Insurance Other, increased 14.1% to EUR 2,578 million from EUR 2,259 million in the first six months of 2016.

Banking operations

Consolidated results of operations

ING's banking operations posted a strong set of results in the first half of 2017. Net result rose to EUR 2,578 million from EUR 2,246 million in the first six months of 2016. There were no divestments and special items in the first half of 2017, whereas the first half of 2016 included the abovementioned EUR -13 million of special items after tax.

Excluding special items, banking operations posted an underlying net profit of EUR 2,578 million in the first six months of 2017, up 14.1% from EUR 2,259 million in the same period last year. The underlying effective tax rate was 28.0% compared with 28.1% in the first six months of 2016.

The underlying result before tax increased 14.1% to EUR 3,644 million from EUR 3,195 million in the first six months of last year. Income benefitted from robust commercial performance and was furthermore supported by a EUR 97 million one-time gain on the sale of an equity stake in the real estate run-off portfolio, while the first six months of 2016 included a EUR 200 million one-time gain on the sale of Visa shares. Underlying expenses rose 1.1% on the first six months of last year, while risk costs declined by EUR 209 million, or 36.6%.

Total underlying income rose 3.4% to EUR 8,928 million from EUR 8,634 million in the first six months of 2016, with negligible impacts from credit and debt valuation adjustments in both periods. Excluding the abovementioned one-time gains, income was 4.7% higher, Net interest income rose by EUR 196 million, or 3.0%, mainly driven by volume growth, in both customer lending and customer deposits. Net interest income on customer lending rose, mainly driven by higher volumes in non-mortgage lending, partly offset by a slightly lower overall lending margin. The interest result on customer deposits declined, as the impact of volume growth was more than offset by margin pressure on both savings and current accounts due to lower reinvestment yields. Net interest income was furthermore supported by improved interest results on Bank Treasury activities and in the Corporate Line, while Financial Markets interest results were lower. The underlying interest margin improved by one basis points to 1.51% in the first six months of 2017 compared with 1.50% in the same period of last year. Commission income rose 14.7% to EUR 1,396 million from EUR 1,217 million last year. The increase was recorded in most segments and products. Investment income declined to EUR 91 million, from EUR 243 million in the first half of 2016, which included EUR 163 million of gains on the sale of Visa shares related to ING's direct memberships in Visa Europe. Other income rose to EUR 729 million from EUR 659 million last year. The first six months of 2017 included a EUR 97 million one-time gain on the sale of an equity stake from the real estate run-off portfolio, while last year included EUR 38 million of gains on the sale of Visa shares related to INGs indirect membership in Visa Europe. Excluding these items, other income increased by 1.8%.

Underlying operating expenses increased by EUR 54 million, or 1.1%, to EUR 4,922 million. Expenses in the first six months of 2017 included EUR 543 million of regulatory costs, while the same period of 2016 included EUR 571 million of regulatory costs. Expenses excluding regulatory costs rose by EUR 82 million, or 1.9%, to EUR 4,379 million. The increase was mainly visible in the Retail Challengers & Growth Markets and Wholesale Banking's Industry Lending to support business growth. Cost savings and favourable currency impacts compensated for the impact of one-offs in both periods. The underlying cost/income ratio improved to 55.1% from 56.4% in the first half of 2016.

Net additions to loan loss provisions declined to EUR 362 million from EUR 571 million in the first half of 2016, reflecting improved macroeconomic conditions in most of our segments. The decline was mainly visible in Retail Netherlands and Wholesale Banking. Risk costs were annualised 23 basis points of average risk-weighted assets (RWA) compared with 36 basis points in the first half of 2016, which is well below ING's through-the-cycle guidance range for risk costs of 40-45 basis points of average RWA.

Retail Netherlands

Underlying result before tax of Retail Netherlands increased to EUR 1,043 million from EUR 661 million in the first six months of 2016, due to lower operating expenses and risk costs, combined with higher income.

Contents Interim
report
Condensed
consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Total underlying income increased by EUR 34 million, or 1.6%, to EUR 2,193 million, compared with EUR 2,159 million in the first six months in 2016. Net interest income declined 2.9%, mainly reflecting lower lending volumes (largely related to the WUB legacy portfolio) and margin pressure on current accounts due to the low interest rate environment, which could only partly be compensated by improved margins on savings accounts and higher volumes in current accounts. Customer lending declined by EUR 1.2 billion in the first half of 2017, of which EUR 1.5 billion was caused by the continued transfer of WestlandUtrecht Bank (WUB) mortgages to NN Group and the run-off in the WUB portfolio, whereas Bank Treasury related items increased by EUR 1.4 billion. Excluding these items, net core lending decreased by EUR 1.1 billion, as a EUR 1.7 billion decline in mortgages was only partly offset by EUR 0.6 billion growth in other lending. Net customer deposits (excluding Bank Treasury) grew by EUR 5.2 billion in the first half year of 2017. Investment and other income rose by EUR 56 million, mainly due to higher allocated Bank Treasury revenues, while last year included a EUR 18 million gain on the sale of Visa shares.

Operating expenses fell 19.9% compared with the first half year of 2016, to EUR 1,121 million. Expenses were higher in the first six months of 2016, mainly due to a EUR 126 million addition to the provision for compensation for SME clients with interest rate derivatives and some additional redundancy costs, but were also supported by benefits coming through from the ongoing cost-saving initiatives.

The net addition to loan loss provisions decreased to EUR 29 million, or 12 basis points of average risk-weighted assets, compared with EUR 99 million, or 35 basis points, in the first half year of 2016. Risk costs are low, reflecting the positive macroeconomic conditions in the Netherlands.

Retail Belgium

Retail Belgium's underlying result before tax decreased to EUR 377 million from EUR 507 million in the first six months of 2016, mainly due to higher expenses and slightly lower income, partly offset by lower risk costs.

The underlying income fell by EUR 27 million, or 2.0%, to EUR 1,298 million compared with EUR 1,325 million last year, mainly due to the EUR 30 million one-time gain related to the sale of Visa shares last year. Net interest income declined by EUR 24 million, or 2.5%, reflecting lower prepayment and renegotiation fees on mortgages and lower margins on savings and current accounts. This was partly offset by volume growth. The lending portfolio increased by EUR 2.1 billion in the first half of 2017, of which EUR 1.2 billion was in residential mortgages and EUR 0.9 billion in other lending. Net customer deposits (excluding Bank Treasury) increased by EUR 1.6 billion, entirely in current accounts, while savings recorded an outflow. Commission income was up EUR 21 million, or 10.1%, mainly because of higher fee income on investment products. Investment and other income decreased to EUR 125 million from EUR 148 million in the first half of 2016, which included a EUR 30 million one-time gain related to the sale of Visa shares.

Operating expenses increased by EUR 142 million, or 19.5%, to EUR 872 million compared with the first half of 2016, which included a EUR –95 million one-off expense adjustment in procured cost. Excluding the expense adjustment, operating expenses rose by EUR 47 million, or 5.7%, partly caused by higher regulatory costs and accelerated depreciation for the branch network.

The net addition to the provision for loan losses declined to EUR 49 million from EUR 89 million a year ago, mainly due to lower risk costs in business lending.

Retail Germany

Retail Germany's underlying result before tax declined to EUR 398 million from EUR 452 million in the first six months of 2016, mainly due to lower income, partly offset by lower risk costs.

The underlying income decreased to EUR 918 million in the first half of 2017 compared with EUR 985 million a year ago, which was supported by a EUR 44 million one-time gain related to the sale of Visa shares. Net interest income declined 2.1% to EUR 821 million, due to lower margins on both customer lending and customer deposits, largely offset by volume growth and higher interest results from Bank Treasury. Despite the reduction of client savings rates, customer deposits increased by EUR 3.8 billion in the first half of 2017. Net core lending, which excludes Bank Treasury products, increased by EUR 1.5 billion, of which EUR 0.9 billion was attributable to residential mortgages and EUR 0.6 billion to consumer lending. Commission income rose 19.3% to EUR 99 million. Investment and other income declined to EUR –2 million due to negative hedge ineffectiveness results from EUR 63 million in the first half of 2016, which included a EUR 44 million one-time gain on the sale of Visa shares.

Operating expenses increased by EUR 4 million, or 0.8%, to EUR 514 million compared with the first half of 2016, supported by a EUR 48 million decline in regulatory costs. Expenses excluding regulatory costs were EUR 447 million, or 13.2% higher than a year ago. The increase was mainly due to higher headcount to support business growth, higher costs related to primary customer acquisition and investments in Project Welcome which aims to digitise ING Germany's platform further.

The net addition to the provision for loan losses decreased to EUR 6 million from EUR 22 million a year ago, reflecting the benign credit environment in Germany.

Contents Interim
report
Condensed
consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Retail Other

Retail Other's underlying result before tax increased to EUR 481 million from EUR 422 million in the first six months of last year, which included in total a EUR 109 million one-time gain on the sale of Visa shares recorded in a number of countries. Excluding the Visa gain, result before tax rose by 53.7%, reflecting business and revenue growth in most countries, partly offset by higher expenses to support business growth.

Total underlying income increased by EUR 106 million, or 7.7%, to EUR 1,477 million from EUR 1,371 million in the first half year of 2016. When adjusting for the one-time Visa gain, total income was up EUR 215 million, or 17.0%. This increase was driven by improved commercial results across most of the countries reflecting continued client and volume growth. Net interest income increased 17.2% on last year, stemming from higher volumes in most countries and supported by increased margins on lending products, while margins on savings and current accounts and deposits declined. The net production in customer lending (adjusted for currency effects and Bank Treasury) was EUR 4.7 billion in the first half of 2017, with growth mainly in Australia and Poland. The net inflow in customer deposits, also adjusted for currency impacts and Bank Treasury, was EUR 3.8 billion, with largest increases in Australia and Spain.

Operating expenses increased by EUR 62 million, or 7.5%, to EUR 890 million compared with the first half of 2016, of which EUR 12 million was due to higher regulatory costs . Excluding regulator costs, operating expenses rose by EUR 50 million, or 6.7%. This was due to higher marketing and staff expenses, as well as higher investments related to strategic projects.

The net addition to loan loss provisions decreased by EUR 15 million to EUR 107 million compared with EUR 122 million a year ago, supported by a release in Italy reflecting a model update for mortgages.

Wholesale Banking

In the first six months of 2017, the underlying result before tax rose 24.1% to EUR 1,591 million from EUR 1,282 million in the same period last year. The increase was mainly due to higher income and lower risk costs, while expenses increased.

Underlying income rose by EUR 347 million, or 12.5%, to EUR 3,134 million in the first half of 2017, supported by a EUR 97 million onetime gain on the sale of an equity stake in the real estate run-off portfolio and EUR 31 million less negative CVA/DVA impacts (EUR –3 million in the first half of 2017 versus EUR –34 million in the same period last year). Excluding CVA/DVA impacts and the one-time gain, total underlying income was 7.8% higher, mainly due to higher revenues in Industry Lending and General Lending & Transaction Services, while income in Financial Markets was resilient.

Net interest income increased by EUR 69 million, or 3.8%, on the first six months of 2016, driven by continued volume growth in Industry Lending and General Lending & Transaction Services, albeit at lower margins. This was partly offset by lower interest results in Financial Markets and Bank Treasury. Net core lending (excluding currency impacts, Bank Treasury and the Lease run-off portfolio) grew by EUR 5.0 billion in the first half of 2017. Net customer deposits (excluding currency impacts and Bank Treasury) declined by EUR 2.5 billion.

Commission income increased by EUR 53 million, or 10.1%, on last year, mainly due to higher fee income in Industry Lending and General Lending & Transaction Services. Investment and other income amounted to EUR 661 million, up from EUR 436 million in the first half of 2016. This increase was for the larger part attributable to Financial Markets, which included the less negative CVA/DVA impacts, and the aforementioned gain on the sale of an equity stake in the real estate run-off portfolio.

Operating expenses were EUR 1,373 million, or 8.5% higher than in the first half of 2016. Excluding the impact from regulatory costs (EUR 98 million in the first half of 2017 versus EUR 104 million a year ago), operating expenses increased by EUR 114 million, or 9.8%, on the first half of 2016. A large part of the increase was explained by a provision for a litigation linked to a business that was discontinued in Luxembourg around the year 2000. The remaining costs growth was due to higher headcount to support business growth, wage inflation and IT investments. The underlying cost/income ratio in the first half of 2017 was 43.8%, compared with 45.4% a year ago.

Net addition to loan loss provisions declined to EUR 170 million, or 22 basis points of average risk-weighted assets, from EUR 240 million, or 32 basis points, in the first half of 2016. The decline reflects lower risk costs in General Lending & Transaction Services and Industry Lending, whereas risk costs for the Italian lease run-off portfolio increased.

Corporate Line

The Corporate Line reported an underlying result before tax of EUR –246 million compared with EUR –128 million in the first half of 2016. Total income declined to EUR –93 million from EUR 7 million a year ago, mainly due to the higher cost of net investment hedging and negative results on equity participations, while last year benefitted from the release of the TLTRO hedge reserve. DVA on ownissued debt was EUR –9 million in the first half of 2017 versus EUR 15 million a year ago. Operating expenses increased to EUR 152 million from EUR 135 million in the first half of 2016, due to higher financing charges and share-base payments expenses.

Contents Interim Condensed Condensed Condensed Condensed Condensed Notes to the
report consolidated consolidated consolidated consolidated consolidated condensed
statement of
financial position
statement of
profit or loss
statement of
comprehensive income
statement of
changes in equity
statement of
cash flows
consolidated
interim accounts

ING Group statement of financial position ('balance sheet')

ING Group's balance sheet increased by EUR 17 billion to EUR 862 billion at 30 June 2017 from EUR 845 billion at the end of 2016.

Cash and balances with central banks

Cash and balances with central banks remained flat at EUR 18 billion.

Loans and advances to banks and Deposits from banks

Loans and advances to banks decreased by EUR 1 billion to EUR 28 billion. Deposits from banks increased by EUR 7 billion to EUR 39 billion due to ING Group's participation in the TLTRO.

Financial assets/liabilities at fair value

Financial assets at fair value through profit or loss increased by EUR 21 billion to EUR 143 billion, due to increased reverse repo activity, partly offset by lower trading derivatives. On the liability side Financial liabilities at fair value through profit or loss increased by EUR 4 billion to EUR 103 billion, also caused by higher repo activity partly offset by lower trading derivatives.

Investments

Investments decreased by EUR 8 billion to EUR 83 billion at the end of June 2017. The decrease mainly concerned debt securities available-for-sale.

Loans and advances to customers

Loans and advances to customers increased by EUR 5 billion to EUR 568 billion. This increase was due to EUR 6 billion higher customer lending, partly offset by EUR 2 billion lower securities at amortised cost. Adjusted for EUR 6 billion of negative currency impacts, customer lending increased by EUR 12 billion. This was mainly caused by EUR 12 billion of net core lending growth and a EUR 4 billion increase in Bank Treasury lending, partly offset by the repayment of subordinated debt by NN Group in the first quarter of 2017, the continued transfer of WUB residential mortgages to NN Group and a decline of the run-off portfolios of WUB and Lease.

Debt securities in issue

The decrease of EUR 4 billion to EUR 99 billion in Debt securities in issue was mainly caused by a EUR 5 billion decrease of long-term debt as maturities and redemptions outpaced new issuance of RMBS, senior debt and Tier 2 instruments. This was slightly offset by EUR 1 billion higher CD/CPs.

Customer deposits

Customer deposits increased by EUR 10 billion to EUR 533 billion. Adjusted for currency impacts and Bank Treasury, net customer deposits grew by EUR 12 billion in the first half of 2017, due to higher customer deposits at Retail Banking.

Shareholders' equity

Shareholders' equity remained flat at EUR 50 billion. The EUR 2.5 billion net result for the first half of 2017 was offset by the EUR 1.6 billion payment of the final dividend for the year 2016 and declines in the following reserves: currency translation reserve EUR -0.5 billion due to appreciation of the euro; cash flow hedge reserve EUR -0.4 billion; and the available-for-sale reserve EUR -0.2 billion.

Contents Interim
report
Condensed
consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Conformity statement

The Executive Board is required to prepare the Interim Accounts and the Interim Report of ING Groep N.V. for each financial period in accordance with applicable Dutch law and those International Financial Reporting Standards (IFRS) that were endorsed by the European Union.

Conformity statement pursuant to section 5:25d paragraph 2(c) of the Dutch Financial Supervision Act (Wet op het financieel toezicht)

The Executive Board is responsible for maintaining proper accounting records, for safeguarding assets and for taking reasonable steps to prevent and detect fraud and other irregularities. It is responsible for selecting suitable accounting policies and applying them on a consistent basis, making judgements and estimates that are prudent and reasonable. It is also responsible for establishing and maintaining internal procedures which ensure that all major financial information is known to the Executive Board, so that the timeliness, completeness and correctness of the external financial reporting are assured.

As required by section 5:25d paragraph 2(c) of the Dutch Financial Supervision Act, each of the signatories hereby confirms that to the best of his knowledge:

  • the ING Groep N.V. interim accounts for the period ended 30 June 2017 give a true and fair view of the assets, liabilities, financial position and profit or loss of ING Groep N.V. and the entities included in the consolidation taken as a whole; and
  • the ING Groep N.V. interim report for the period ended 30 June 2017 includes a fair review of the information required pursuant to article 5:25d, paragraphs 8 and 9 of the Dutch Financial Supervision Act regarding ING Groep N.V. and the entities included in the consolidation taken as a whole.

Amsterdam, 1 August 2017

R.A.J.G. (Ralph) Hamers CEO, chairman of the Executive Board

J.V. (Koos) Timmermans CFO, member of the Executive Board

S.J.A. (Steven) van Rijswijk

CRO, member of the Executive Board

Contents Interim
report
Condensed
consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Condensed consolidated statement of financial position

30 31
as at
in EUR million
June
2017
December
2016
Assets
Cash and balances with central banks 17,894 18,144
Loans and advances to banks 27,987 28,858
Financial assets at fair value through profit or loss 2 143,143 122,093
Investments 3 83,441 91,663
Loans and advances to customers 4 568,237 563,660
Investments in associates and joint ventures 1,066 1,141
Property and equipment 1,938 2,002
Intangible assets 5 1,491 1,484
Current tax assets 350 314
Deferred tax assets 880 1,000
Other assets 6 15,624 14,722
Total assets 862,051 845,081
Liabilities
Deposits from banks 39,248 31,964
Customer deposits 533,210 522,942
Financial liabilities at fair value through profit or loss 7 103,202 98,974
Current tax liabilities 571 546
Deferred tax liabilities 682 919
Provisions 1,873 2,028
Other liabilities 8 17,598 16,852
Debt securities in issue 9 98,968 103,234
Subordinated loans 9 16,340 17,223
Total liabilities 811,692 794,682
Equity 10
Share capital and share premium 17,043 16,989
Other reserves 4,963 5,897
Retained earnings 27,679 26,907
Shareholders' equity (parent) 49,685 49,793
Non-controlling interests 674 606
Total equity 50,359 50,399
Total equity and liabilities 862,051 845,081

References relate to the accompanying notes. These form an integral part of the Condensed consolidated interim accounts.

Contents Interim
report
Condensed
consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Condensed consolidated statement of profit or loss

6 month period 1 January to 30 June
in EUR million 2017 2016
Continuing operations
Interest income 11 22,086 22,247
Interest expense 11 –15,375 –15,732
Net interest income 6,711 6,515
Net commission income 1,395 1,217
Valuation results and net trading income 12 420 351
Investment income 13 90 242
Other income1 14 248 173
Total income 8,864 8,498
Addition to loan loss provisions 4 362 571
Staff expenses 15 2,580 2,525
Other operating expenses 16 2,342 2,360
Total expenses 5,284 5,456
Result before tax from continuing operations 3,580 3,042
Taxation 1,022 893
Net result from continuing operations 2,558 2,149
Discontinued operations 17
Net result from discontinued operations 442
Total net result from discontinued operations 442
Net result (before non-controlling interests) 2,558 2,591
Net result attributable to Non-controlling interests 44 39
Net result attributable to Equityholders of the parent 2,514 2,552

1 Other income includes Result on disposal of group companies, Result from associates and joint ventures, Net operating lease income, Income from investment property development projects, and Other.

6 month period 1 January to 30 June
in EUR million 2017 2016
Net result attributable to Non-controlling interests

from continuing operations
44 39
44 39
Net result attributable to Equityholders of the parent

from continuing operations
2,514 2,110

from discontinued operations
442
2,514 2,552

References relate to the accompanying notes. These form an integral part of the Condensed consolidated interim accounts.

Contents Interim Condensed Condensed Condensed Condensed Condensed Notes to the
report consolidated consolidated consolidated consolidated consolidated condensed
statement of
financial position
statement of
profit or loss
statement of
comprehensive income
statement of
changes in equity
statement of
cash flows
consolidated
interim accounts

Condensed consolidated statement of profit or loss - continued

6 month period 1 January to 30 June
in EUR 2017 2016
Earnings per ordinary share 18
Basic earnings per ordinary share 0.65 0.66
Diluted earnings per ordinary share 0.65 0.66
Earnings per ordinary share from continuing operations 18
Basic earnings per ordinary share from continuing operations 0.65 0.54
Diluted earnings per ordinary share from continuing operations 0.65 0.54
Dividend per ordinary share 19 0.24 0.24

References relate to the accompanying notes. These form an integral part of the Condensed consolidated interim accounts.

Contents Interim report Condensed consolidated statement of financial position Condensed consolidated statement of profit or loss Condensed consolidated statement of comprehensive income Condensed consolidated statement of changes in equity Condensed consolidated statement of cash flows Notes to the condensed consolidated interim accounts

Condensed consolidated statement of comprehensive income

6 month period 1 January to 30 June
in EUR million 2017 2016
Net result (before non-controlling interests) 2,558 2,591
Other comprehensive income
Items that will not be reclassified to the statement of profit or loss:
Unrealised revaluations property in own use –5 8
Remeasurement of the net defined benefit asset/liability 10 –59
Items that may subsequently be reclassified to the statement of profit or loss:
Unrealised revaluations available-for-sale investments and other revaluations –103 –110
Realised gains/losses transferred to the statement of profit or loss –71 –45
Changes in cash flow hedge reserve –397 632
Exchange rate differences and other –436 –191
Share of other comprehensive income of associates and joint ventures 3 –21
Total comprehensive income 1,559 2,805
Comprehensive income attributable to:
Non-controlling interests 68 12
Equityholders of the parent 1,491 2,793
1,559 2,805

report

financial position

comprehensive income Condensed consolidated statement of

changes in equity Condensed consolidated statement of cash flows

Notes to the condensed consolidated interim accounts

Condensed consolidated statement of changes in equity

in EUR million Share
capital and
share
premium
Other
reserves
Retained
earnings
Share
holders'
equity
(parent)
Non
controlling
interests
Total
equity
Balance as at 1 January 2017 16,989 5,897 26,907 49,793 606 50,399
Unrealised revaluations available-for-sale investments and other
revaluations
–108 –108 5 –103
Realised gains/losses transferred to the statement of profit or loss –69 –69 –2 –71
Changes in cash flow hedge reserve –395 –395 –2 –397
Unrealised revaluations property in own use –5 –5 –5
Remeasurement of the net defined benefit asset/liability 10 10 10
Exchange rate differences and other –459 –459 23 –436
Share of other comprehensive income of associates and joint ventures
and other income
94 –91 3 3
Total amount recognised directly in other comprehensive income –932 –91 –1,023 24 –999
Net result from continuing and discontinued operations 2,514 2,514 44 2,558
Total comprehensive income –932 2,423 1,491 68 1,559
Dividends –1,632 –1,632 –1,632
Changes in treasury shares –2 –2 –2
Employee stock option and share plans 54 –19 35 35
Balance as at 30 June 2017 17,043 4,963 27,679 49,685 674 50,359

Changes in individual Reserve components are presented in Note 10 'Equity'.

in EUR million Share
capital and
share
premium
Other
reserves
Retained
earnings
Share
holders'
equity
(parent)
Non
controlling
interests
Total
equity
Balance as at 1 January 2016 16,982 5,759 25,091 47,832 638 48,470
Unrealised revaluations available-for-sale investments and other
revaluations
–98 –98 –12 –110
Realised gains/losses transferred to the statement of profit or loss –45 –45 –45
Changes in cash flow hedge reserve 621 621 11 632
Unrealised revaluations property in own use 8 8 8
Remeasurement of the net defined benefit asset/liability –59 –59 –59
Exchange rate differences and other –165 –165 –26 –191
Share of other comprehensive income of associates and joint ventures
and other income
–21 –21 –21
Total amount recognised directly in other comprehensive income 241 241 –27 214
Net result from continuing and discontinued operations 2,552 2,552 39 2,591
Total comprehensive income 241 2,552 2,793 12 2,805
Dividends –1,590 –1,590 –31 –1,621
Changes in treasury shares 7 7 7
Employee stock option and share plans 4 40 44 44
Balance as at 30 June 2016 16,986 6,007 26,093 49,086 619 49,705
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Condensed
consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Condensed consolidated statement of cash flows

6 month period 1 January to 30 June
in EUR million 2017 2016
Cash flows from operating activities
Result before tax1 3,580 3,482
Adjusted for: – depreciation 260 260
– addition to loan loss provisions 362 571
– other 188 1,248
Taxation paid –885 –914
Changes in: – loans and advances to banks, not available on demand –971 102
– trading assets –19,642 –15,649
– non-trading derivatives –2,236 175
– other financial assets at fair value through profit or loss –114 –2,312
– loans and advances to customers –8,865 –20,599
– other assets –184 –4,949
– deposits from banks, not payable on demand 7,257 2,050
– customer deposits 9,844 13,483
– trading liabilities 5,507 25,356
– other financial liabilities at fair value through profit or loss –368 –35
– provisions and other liabilities –947 2,230
Net cash flow from/(used in) operating activities –7,214 4,499
Cash flows from investing activities
Investments and advances: – available-for-sale investments –14,936 –15,470
– other investments –2,720 –588
Disposals and redemptions: – associates and joint ventures2 197 1,066
– available-for-sale investments3 22,654 16,508
– loans 525 711
– other investments 751 227
Net cash flow from/(used in) investing activities 6,471 2,454
Cash flows from financing activities
Proceeds from debt securities and subordinated loans 52,325 69,024
Repayments of debt securities and subordinated loans4 –52,178 –69,323
Changes in treasury shares –2 5
Dividends paid 19 –1,632 –1,590
Net cash flow from/(used in) financing activities –1,487 –1,884
Net cash flow –2,230 5,069
Contents Interim Condensed Condensed Condensed Condensed Condensed Notes to the
report consolidated consolidated consolidated consolidated consolidated condensed
statement of
financial position
statement of
profit or loss
statement of
comprehensive income
statement of
changes in equity
statement of
cash flows
consolidated
interim accounts

Condensed consolidated statement of cash flows - continued

6 month period 1 January to 30 June
in EUR million 2017 2016
Net cash flow –2,230 5,069
Cash and cash equivalents at beginning of period 16,164 20,379
Effect of exchange rate changes on cash and cash equivalents 148 –570
Cash and cash equivalents at end of period 14,082 24,878
Cash and cash equivalents comprises the following items:
Treasury bills and other eligible bills 309 845
Deposits from banks/Loans and advances to banks –4,121 –2,088
Cash and balances with central banks 17,894 26,121
Cash and cash equivalents at end of the period 14,082 24,878

1 Result before tax includes results from continuing operations of EUR 3,580 million (first six months of 2016: EUR 3,042 million) as well as results from discontinued operations of nil (first six months of 2016: EUR 440 million).

2 Disposal and redemptions – associates and joint ventures, in the first six months of 2016 includes EUR 1,016 million proceeds on the further sale of NN Group shares in January 2016 resulting in a loss of significant influence over NN Group.

3 Disposal and redemptions – available-for-sale investments, in the first six months of 2016, includes EUR 1,375 million proceeds on the divestment of the remaining shareholding in NN Group in April 2016.

4 Included in Repayments of debt securities and subordinated loans is a cash outflow of EUR 128 million related to the third and final tranche of mandatory exchangeable subordinated notes from the Anchor investors into NN Group ordinary shares in February 2016.

References relate to the accompanying notes. These form an integral part of the Condensed consolidated interim accounts.

6 month period 1 January to 30 June
in EUR million 2017 2016
Interest received 22,462 22,427
Interest paid –16,140 –16,426
6,322 6,001
Dividend received 41 34
Dividend paid –1,632 –1,590

Interest received, interest paid and dividends received are included in operating activities in the cash flow statement. Dividend paid is included in financing activities in the cash flow statement.

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consolidated
statement of
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Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Notes to the accounting policies

Notes to the Condensed consolidated interim accounts

amounts in millions of euros, unless stated otherwise

Notes to the accounting policies

Reporting entity

ING Groep N.V. is a company domiciled in Amsterdam, the Netherlands. Commercial Register of Amsterdam, number 33231073. These Condensed consolidated interim accounts, as at and for the six months ended 30 June 2017, comprise ING Groep N.V. and its subsidiaries, together referred to as ING Group. ING Group is a global financial institution with a strong European base, offering a wide range of retail and wholesale banking services to customers in over 40 countries.

Basis of preparation of the Consolidated interim accounts

The Condensed consolidated interim accounts have been prepared in accordance with International Accounting Standard 34 'Interim Financial Reporting'.

ING Group applies International Financial Reporting Standards (IFRS) as adopted by the European Union (EU), which are IFRS Standards and IFRS IC Interpretations as issued by the International Accounting Standards Board (IASB) with some limited modifications such as the temporary 'carve out' from IAS 39 'Financial Instruments: Recognition and Measurement' (herein, referred to as IFRS). This is consistent with the 2016 ING Group Consolidated annual accounts.

These Condensed consolidated interim accounts should be read in conjunction with the 2016 ING Group Consolidated annual accounts, including the Legal proceeding note (Note 45).

Under the EU carve out, ING Group applies fair value hedge accounting to portfolio hedges of interest rate risk (macro hedging). For further information, reference is made to Note 1 'Accounting policies', f) Principles of valuation and determination of results in the 2016 ING Group Consolidated annual accounts.

Certain amounts recorded in the Condensed consolidated interim accounts reflect estimates and assumptions made by management. Actual results may differ from the estimates made. Interim results are not necessarily indicative of full-year results.

1 Accounting policies Changes in IFRS effective in 2017

Subject to endorsement by the EU the following amendments become effective in 2017:

  • Amendments to IAS 12 'Income Taxes': Recognition of Deferred Tax Assets for Unrealised losses;
  • Amendments to IAS 7 'Statement of Cash Flows: Disclosure Initiative'; and
  • Annual improvement cycle 2014 2016: IFRS 12, 'Disclosure of interest in other entities'

If endorsed by the EU before 31 December 2017 ING will apply these amendments for annual periods beginning on or after 1 January 2017. The implementation of these amendments will have no significant impact on ING Group's results or financial position. ING Group has not early adopted any other standard, interpretation or amendment which has been issued, but is not yet effective.

Changes in accounting policies, estimates, and presentation of the Condensed consolidated interim accounts and related notes

There were no significant changes in accounting policies, or estimates in the Condensed consolidated interim accounts for the period ended 30 June 2017.

The presentation has been modified from the 30 June 2016 published Condensed consolidated interim accounts to align more closely with 2016 ING Group Consolidated annual accounts. For a list of changes made see 2016 ING Group Consolidated annual accounts, Note 1 'Changes in presentation of the Consolidated annual accounts and related notes'.

Upcoming changes in IFRS

The most significant upcoming changes to IFRS, comprise IFRS 9 'Financial instruments', IFRS 15 'Revenue from contracts with customers' and IFRS 16 'Leases'.

IFRS 9 'Financial Instruments'

IFRS 9 'Financial Instruments' was issued by the IASB in July 2014 and endorsed by the EU in November 2016. IFRS 9 will replace IAS 39 'Financial Instruments: Recognition and Measurement' and includes requirements for the classification and measurement of financial assets and liabilities, impairment of financial assets, and hedge accounting. The new requirements become effective as of 1 January 2018.

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consolidated
statement of
financial position
Condensed
consolidated
statement of
profit or loss
Condensed
consolidated
statement of
comprehensive income
Condensed
consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Notes to the accounting policies - continued

IFRS 9 program governance and status

In 2017 the IFRS 9 program is focussing on implementing the methodologies and approaches that have been developed thus far. A first 'parallel run' was conducted whereby a limited scope of ING Group entities reported IFRS 9 figures internally. In addition to gain a better understanding of IFRS 9 figures, the parallel runs test the processes and the ability of ING Group entities to report the required IFRS 7 disclosures. Two further parallel runs are planned for 2017 to ensure IFRS 9 readiness on 1 January 2018.

Overall progress on implementing the standard continues as expected, with model development and validation and technical accounting issues being finalised according to the execution roadmap.

Classification and Measurement

The classification and measurement of financial assets will depend on how these are managed (the business model test) and their contractual cash flow characteristics (the SPPI test). The business model documentation and SPPI testing across all ING Group entities is approaching finalisation, with the formal governance for embedding new organisational processes into everyday business taking shape. The governance will be put into place before 1 January 2018 to ensure continued compliance with IFRS 9 following transition.

Impact

ING is currently finalising the impact of IFRS 9 on the classification and measurement of its financial assets. As a result of the business model analysis, a few portfolios are identified for which measurement will change. Of particular note is the investment portfolio, which will be split into a portfolio classified at amortised cost and a FVOCI portfolio. ING has not yet determined what part will be classified as amortised cost. This change will have an impact on equity and regulatory capital at transition, but will reduce capital volatility in the future.

Impairment

Previous decisions regarding key concepts such as the measurement of expected credit losses (ECL) remain as described in the 2016 ING Group Consolidated annual accounts. The implementation of these concepts into central credit risk systems and the development and testing of impairment models is ongoing, with the models for the Group's most material portfolios developed. In 2017, the methodological framework for multiple macroeconomic scenarios in the ECL calculation was set up. During the second part of 2017, ING will focus on implementing the macro economic scenarios into the models and finalising the validation.

Impact

ING expects that the increase in provisions at transition might lead to a negative effect on equity and may be partly offset by the release of expected loss elements currently included in the calculation of regulatory capital (i.e. the regulatory shortfall). Based on the IFRS 9 ECL model, a more volatile impairment charge is to be expected following macroeconomic predictions. ING will quantify the potential impact of IFRS 9 not later than in the 2017 ING Group Consolidated annual accounts.

Hedge Accounting

The previous decision to continue applying IAS 39 for hedge accounting including the application of the EU carve out as explicitly permitted by IFRS 9 remains in place. The revised hedge accounting disclosures as required by IFRS 7 'Financial Instruments: Disclosures' as per 1 January 2018 are currently being implemented across ING Group and tested during the parallel runs.

Further information about the IFRS 9 program is available on pages 123-125 of the ING Group Annual Report 2016.

IFRS 15 'Revenue from Contracts with Customers'

IFRS 15 'Revenue from Contracts with Customers' is effective for annual periods beginning on or after 1 January 2018 and was endorsed by the EU in September 2016. IFRS 15 introduces a 5-step approach for recognising revenue as and when the agreed performance obligations are satisfied. Agreed performance obligations are individual promises made to the customer that delivers benefit from the customers perspective. Revenue should either be recognised at a point-in-time or over-time depending on the service being delivered to the customer. The standard may be applied retrospectively, although transitional relief is available.

Commission income is the key revenue stream in scope of IFRS 15 and ING Group is in the process of assessing the possible impact, though overall we do not expect it to be significant. Fees related to the effective yield of the loan that are presented in Interest income or bank guarantee fees are not in the scope of IFRS 15.

IFRS 16 'Leases'

In January 2016, the IASB issued IFRS 16 'Leases' the new accounting standard for leases. The new standard is effective for annual periods beginning on or after 1 January 2019 and will replace IAS 17 'Leases' and IFRIC 4 'Determining whether an Arrangement contains a Lease'. IFRS 16 is not yet endorsed by the EU. The new standard removes for lessee accounting, the distinction between operating or finance leases, resulting in all leases being treated as finance leases. All leases will be recognised on the statement of financial position with the optional exceptions for short-term leases with a lease term of less than 12 months and leases of low-value assets (for example mobile phones or laptops). A lessee is required to recognise a right-of-use asset representing its right to use the underlying leased asset and a lease liability representing its obligation to make lease payments. The main reason for this change is that this approach will result in a more comparable representation of a lessee's assets and liabilities in relation to other companies and, together with enhanced disclosures, will provide greater transparency of a lessee's financial leverage and capital employed. The standard permits a lessee to choose either a full retrospective or a modified retrospective transition approach. Furthermore the standard provides some practical options and exemptions to ease the costs of transition. Lessor accounting remains substantially unchanged. ING Group will adopt the standard at its effective date and is currently assessing the impact of this standard.

Contents Interim Condensed Condensed Condensed Condensed Condensed Notes to the
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statement of
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statement of
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statement of
changes in equity
statement of
cash flows
consolidated
interim accounts

Notes to the Condensed consolidated statement of financial position 2 Financial assets at fair value through profit or loss

Financial assets at fair value through profit or loss
30
June
2017
31
December
2016
Trading assets 135,246 114,504
Non-trading derivatives 2,926 2,490
Designated as at fair value through profit or loss 4,971 5,099
143,143 122,093

The increase in Trading assets in the first six months of 2017, is mainly attributable to an increase of EUR 26.8 billion trading loans and receivables, and EUR 2.3 billion in Trading equity securities. These were offset by a decrease of EUR 7.7 billion in trading derivatives mainly due to mark to market changes and expiring contracts.

Trading assets and trading liabilities include assets and liabilities that are classified under IFRS as 'Trading' but are closely related to servicing the needs of the clients of ING Group. ING offers institutional and corporate clients and governments products that are traded on the financial markets. A significant part of the derivatives in the trading portfolio are related to servicing corporate clients in their risk management to hedge for example currency or interest rate exposures. In addition, ING provides its customers access to equity and debt markets for issuing their own equity or debt securities ('securities underwriting'). Although these are presented as 'Trading' under IFRS, these are directly related to services to ING's customers. Loans and receivables in the trading portfolio mainly relate to (reverse) repurchase agreements, which are comparable to collateralised lending. These products are used by ING as part of its own regular treasury activities, but also relate to the role that ING plays as intermediary between different professional customers. Trading assets and liabilities held for ING's own risk are very limited. From a risk perspective, the gross amount of trading assets must be considered together with the gross amount of trading liabilities, which are presented separately on the statement of financial position. However, IFRS does not allow netting of these positions in the statement of financial position. Reference is made to Note 7 'Financial liabilities at fair value through profit or loss' for information on trading liabilities.

As at 30 June 2017, Non-trading derivatives include EUR 89 million (31 December 2016: EUR 175 million ) and EUR 14 million (31 December 2016: EUR 19 million) related to warrants on the shares of Voya Financial Inc. (Voya) and NN Group N.V. (NN Group) respectively.

3 Investments

Investments by type
30
June
2017
31
December
2016
Available-for-sale

equity securities - shares in third party managed structured entities
161 170

equity securities - other
3,775 3,854
3,936 4,024

debt securities
69,199 78,888
73,135 82,912
Held-to-maturity

debt securities
10,306 8,751
10,306 8,751
83,441 91,663

Available-for-sale debt securities decreased by EUR 9.7 billion and is mainly related to lower positions in Government bonds, Subsoverign Supranationals and Agencies, and covered bonds.

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consolidated
statement of
changes in equity
Condensed
consolidated
statement of
cash flows
Notes to the
condensed
consolidated
interim accounts

Exposure to debt securities

ING Group's exposure to debt securities is included in the following lines:

Debt securities
30
June
2017
31
December
2016
Available-for-sale investments 69,199 78,888
Held-to-maturity investments 10,306 8,751
Loans and advances to customers 5,835 7,471
Loans and advances to banks 203 952
Available-for-sale investments and Assets at amortised cost 85,543 96,062
Trading assets 9,162 9,863
Designated at fair value through profit or loss 1,436 1,669
Financial assets at fair value through profit or loss 10,598 11,532
96,141 107,594

ING Group's total exposure to debt securities included in available-for-sale investments and assets at amortised cost of EUR 85,543 million (31 December 2016: EUR 96,062 million) is specified as follows by type of exposure:

Debt securities by type and lines per the statement of financial position - Available-for-sale investments and Assets at amortised
cost
Available-for-sale
investments
Held-to-maturity
investments
Loans and advances to
customers
Loans and advances to banks Total
30
June
2017
31
December
2016
30
June
2017
31
December
2016
30
June
2017
31
December
2016
30
June
2017
31
December
2016
30
June
2017
31
December
2016
Government bonds 36,491 41,985 8,328 6,688 835 858 45,654 49,531
Sub-sovereign,
Supranationals and
Agencies
18,195 20,484 1,662 1,613 275 267 20,132 22,364
Covered bonds 9,221 11,297 100 100 416 1,820 154 882 9,891 14,099
Corporate bonds 1,317 1,345 879 791 2,196 2,136
Financial institutions'
bonds
2,003 2,020 352 351 45 70 2,400 2,441
ABS portfolio 1,972 1,757 216 350 3,078 3,384 4 5,270 5,491
Bond portfolio 69,199 78,888 10,306 8,751 5,835 7,471 203 952 85,543 96,062

Sub-sovereign Supranationals and Agencies ('SSA') comprise among others, multilateral development banks, regional governments, local authorities and US agencies. Under certain conditions, SSA bonds may qualify as 'Level 1 High Quality Liquid Assets' for LCR.

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Notes to the
condensed
consolidated
financial position profit or loss comprehensive income changes in equity cash flows interim accounts

4 Loans and advances to customers

Loans and advances to customers by type
30
June
2017
31
December
2016
Loans to, or guaranteed by, public authorities 46,581 46,380
Loans secured by mortgages 319,910 318,630
Loans guaranteed by credit institutions 1,572 1,145
Personal lending 24,123 23,098
Asset backed securities 3,078 3,380
Corporate loans 178,007 176,205
573,271 568,838
Loan loss provisions –5,034 –5,178
568,237 563,660

Changes in loan loss provisions

6 month
period
ended
30
June
2017
year
ended
31
December
2016
Opening balance 5,308 5,786
Write-offs –476 –1,494
Recoveries 32 94
Increase in loan loss provisions 362 974
Exchange rate differences –56 –55
Changes in the composition of the group and other changes –11 3
Closing balance 5,159 5,308

The loan loss provision, as at 30 June 2017, of EUR 5,159 million (31 December 2016: EUR 5,308 million) is presented in the statement of financial position under Loans and advances to customers, Loans and advances to banks, and Other provisions other for EUR 5,034 million (31 December 2016: EUR 5,178 million), EUR 13 million (31 December 2016: EUR 11 million) and EUR 112 million (31 December 2016: EUR 119 million) respectively.

The 'increase in loan loss provisions' is presented as 'Addition to loan loss provisions' in the Condensed consolidated statement of profit or loss.

5 Intangible assets

Intangible assets
30
June
2017
31
December
2016
Goodwill 868 903
Software 615 571
Other 8 10
1,491 1,484
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consolidated
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Notes to the
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consolidated
interim accounts

Goodwill

Goodwill is allocated to groups of CGUs as follows:

Goodwill allocation to group of CGUs
Group of CGU's 30
June
2017
31
December
2016
Retail Belgium 50 50
Retail Germany 349 349
Retail Growth Markets1 347 375
Wholesale Banking1 122 129
868 903

1 Goodwill related to Growth Countries is allocated across two groups of CGUs EUR 347 million (31 December 2016: EUR 375 million) to Retail Growth Markets and EUR 102 million (31 December 2016: EUR 109 million) to Wholesale Banking.

No goodwill impairment was recognised in the first six months of 2017 (first six months of 2016: nil). Changes in the goodwill per reporting unit in the first six months of 2017 are due to changes in currency exchange rates.

Goodwill impairment testing

Goodwill impairment testing is done annually in the fourth quarter of the year unless there is a triggering event earlier.

6 Other assets

Other assets by type
30
June
2017
31
December
2016
Net defined benefit assets 567 609
Investment properties 65 65
Property development and obtained from foreclosures 157 184
Accrued interest and rents 4,897 5,588
Other accrued assets 843 884
Amounts to be settled 6,656 4,815
Other 2,439 2,577
15,624 14,722

Amounts to be settled are primarily transactions not settled at the balance sheet date. They are short term and volatile in nature and are expected to settle shortly after the balance sheet date.

Other assets – Other relates mainly to other receivables in the normal course of business.

7 Financial liabilities at fair value through profit or loss

Financial liabilities at fair value through profit or loss
30
June
2017
31
December
2016
Trading liabilities 88,677 83,167
Non-trading derivatives 2,939 3,541
Designated at fair value through profit or loss 11,586 12,266
103,202 98,974

The increase in Trading liabilities, in the first six months of 2017, is mainly as a result of an increase in funds on deposit of EUR 15.8 billion, and by a decrease in trading derivatives of EUR 9.8 billion driven by changes in mark to market value and expiring contracts.

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statement of
cash flows
consolidated
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The change in the fair value of financial liabilities designated at fair value through profit or loss that is attributable to changes in credit risk is EUR 27 million in the first six months of 2017 (first six months of 2016: EUR –15 million) and EUR 197 million (31 December 2016: EUR 170 million) on a cumulative basis. This change has been determined as the amount of change in fair value of the financial liability that is not attributable to changes in market conditions that gave rise to market risk (i.e. mainly interest rate risk based on yield curves). Reference is made to Note 2 'Financial assets at fair value through profit or loss'.

8 Other liabilities

Other liabilities by type
30
June
2017
31
December
2016
Net defined benefit liability 485 521
Other post-employment benefits 91 87
Other staff-related liabilities 403 498
Other taxation and social security contributions 357 495
Accrued interest 3,394 4,394
Costs payable 2,141 2,242
Share-based payment plan liabilities 22 26
Amounts to be settled 8,168 6,391
Other 2,537 2,198
17,598 16,852

Other liabilities – Other relates mainly to period-end accruals.

9 Subordinated loans and Debt securities in issue

Subordinated loans

Subordinated loans mainly consist of Tier 1 and Tier 2 instruments that may be included in the calculation of ING's capital ratios. Under IFRS these bonds are classified as liabilities and for regulatory purposes they are considered capital.

The decrease in subordinated loans in the first six months of 2017 of EUR 883 million, is partly attributable to the redemption of EUR 1.1 billion 7.2% loan (Tier 1 capital) and exchange rate effects USD offset by the issuance of Tier 2 capital.

Debt securities in issue

The decrease in Debt securities in issue of EUR 4.3 billion, in the first six months of 2017, is mainly a result of a decrease in long term bonds, covered bonds and certificates of deposit of EUR 2.8 billion, EUR 2.4 billion and EUR 1.7 million respectively. These were partly offset by an increase in commercial paper of EUR 2.6 billion.

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statement of
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10 Equity

Total equity
30
June
2017
31
December
2016
Share capital and share premium

Share capital
39 39

Share premium
17,004 16,950
17,043 16,989
Other reserves

Revaluation reserves: Available-for-sale and other
3,653 3,830

Revaluation reserves: Cash flow hedge
382 777

Revaluation reserves: Property in own use
199 204

Net defined benefit asset/liability remeasurement reserve
–361 –371

Currency translation reserve
–1,221 –770

Share of associates, joint ventures and other reserves
2,321 2,235

Treasury shares
–10 –8
4,963 5,897
Retained earnings 27,679 26,907
Shareholders' equity (parent) 49,685 49,793
Non-controlling interests 674 606
Total equity 50,359 50,399
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cash flows
Notes to the
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Notes to the Condensed consolidated statement of profit or loss

Notes to the Condensed consolidated statement of profit or loss

11 Net interest income

Total Net interest income of EUR 6,711 million includes interest income and interest expense from trading and non-trading derivatives that are outside of hedge accounting relationships. Interest income from trading derivatives amounts to EUR 8,079 million (first six months of 2016: EUR 8,099 million). Interest income from non-trading derivatives with no hedge accounting amounts to EUR 226 million (first six months of 2016: EUR 347 million). Interest expense from trading derivatives amounts to EUR 8,180 million (first six months of 2016: EUR 8,215 million). Interest expense from non-trading derivatives with no hedge accounting amounts to EUR 409 million (first six months of 2016: EUR 275 million).

12 Valuation results and net trading income

In the first six months of 2017, Valuation results and net trading income includes DVA adjustments on own issued notes designated at fair value, amounting to EUR –28 million (first six months of 2016: EUR 15 million).

In the first six months of 2017, Valuation results and net trading income includes EUR –62 million related to warrants on the shares of Voya and NN Group (first six months of 2016: EUR –136 million). Reference is made to Note 2 'Financial assets at fair value through profit or loss'.

In the first six months of 2017, Valuation results and net trading income includes EUR 21 million CVA/DVA adjustments on trading derivatives, compared with EUR –65 million CVA/DVA adjustment in the first six months of 2016.

13 Investment income

Investment income
1 January to 30 June
6 month period 2017 2016
Dividend income 18 13
Realised gains/losses on disposal of debt securities 57 55
Impairments of available-for-sale debt securities –1
Reversal of impairments of available-for-sale debt securities 1
Realised gains/losses on disposal of equity securities 15 176
Impairments of available-for-sale equity securities –3 –3
Income from and fair value gains/losses on investment properties 2 2
90 242

14 Other income

Other income
1 January to 30 June
6 month period 2017 2016
Share of result from associates and joint ventures 136 61
Result on disposal of group companies 1 1
Other 111 111
248 173

Results from associates and joint ventures

Results from associates and joint ventures, in the first six months of 2017, mainly comprise the share of results of EUR 34 million from TMB Public Company Limited (TMB) and the result of EUR 97 million from the sale of shares in Appia Group Ltd UK.

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Notes to the Condensed consolidated statement of profit or loss - continued

15 Staff expenses

Staff expenses
1 January to 30 June
6 month period 2017 2016
Salaries 1,646 1,606
Pension costs and other staff-related benefit costs 201 178
Social security costs 250 261
Share-based compensation arrangements 32 29
External employees 329 330
Education 36 31
Other staff costs 86 90
2,580 2,525

16 Other operating expenses

Other operating expenses
1 January to 30 June
6 month period 2017 2016
Depreciation of property and equipment 163 152
IT expenses 359 353
Office expenses 293 300
Travel and accommodation expenses 86 85
Advertising and public relations 209 192
External advisory fees 160 134
Audit and non-audit services 9 8
Postal charges 25 29
Regulatory costs 543 571
Addition/(unused amounts reversed) of provision for reorganisations and relocations –5 114
Intangible amortisation and (reversals of) impairments 88 102
Other 412 320
2,342 2,360

Regulatory costs respresent contributions to Deposit Guarantee Schemes (DGS), the Single Resolution Fund (SRF) and local bank taxes. In the first six months of 2017 the contributions to DGS were EUR 204 million (first six months of 2016: EUR 259 million) mainly related to the Netherlands, Germany, Belgium, and Poland, and contributions to the SRF of EUR 178 million (first six months of 2016: EUR 178 million). The contribution to the SRF in the first six months of 2017, comprises ING's contribution for the full year 2017.

Intangible amortisation and (reversals of) impairments
Impairment losses Reversals of
impairments
Total
1 January to 30 June 1 January to 30 June 1 January to 30 June
6 month period 2017 2016 2017 2016 2017 2016
Property and equipment 4 2 –2 –2 2
Software and other intangible assets 1 4 1 4
(Reversals of) other impairments 5 6 –2 –2 3 4
Amortisation of other intangible assets 85 98
88 102
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Notes to the Condensed consolidated statement of profit or loss - continued

17 Discontinued operations

Total net result from discontinued operations comprises the results from NN Group.

Total net result from discontinued operations
1 January to 30 June
6 month period 2017 2016
NN Group 442
Net result from disposal of discontinued operations 442
NN Group 442
Total net result from discontinued operations (before non-controlling interests) 442

The tax effect on the result on disposal of discontinued operations for the first six months of 2017 is nil (first six months of 2016: EUR 2 million).

Net result from disposal of discontinued operations

During the first six months of 2016, ING Group sold its remaining shares in NN Group resulting in a net profit of EUR 448 million which is recognised in the statement of profit or loss in the line 'Net result from disposal of discontinued operations'. Also included in this line, are deferred losses related to former insurance activities.

January 2016 – Loss of significant influence over NN Group

On 5 January 2016, ING sold a further 33 million ordinary shares of NN Group. As part of the transaction, NN Group repurchased 8 million ordinary shares. The gross proceeds to ING Group from the offering, including the repurchase by NN Group, amounted to EUR 1 billion. The transaction reduced the ownership of ING in NN Group from 25.75% (as at 31 December 2015) to 16.22%. As a result of the transaction, together with ING Group no longer having any nominees on NN Group's Supervisory Board as of 14 December 2015, ING Group no longer had significant influence over NN Group and accounted for its remaining stake in NN Group as an available-forsale investment. The sale transaction, together with the revaluation of the remaining stake, resulted in a net profit of EUR 522 million and is recognised in the statement of profit or loss in the line 'Net result from disposal of discontinued operations'.

February 2016 – Final tranche exchange of subordinated notes: Anchor investors

On 2 February 2016, ING settled the exchange of the third and final tranche of EUR 337.5 million mandatory exchangeable subordinated notes which were issued in 2014 as part of the Anchor investment in NN Group. EUR 210 million of the notes were exchanged into 6.9 million NN Group ordinary shares with the three Anchor investors. EUR 128 million of notes were settled in cash with RRJ Capital. This transaction reduced ING's remaining stake in NN Group from 16.22% to 14.09%. The transaction did not have a material impact on the shareholder's equity or the statement of profit or loss of ING Group.

April 2016 – Divestment of remaining shareholding in NN Group

On 14 April 2016, ING Group sold its remaining shares in NN Group. The transaction involved the sale of 45.7 million ordinary shares of NN Group at gross proceeds of EUR 1,406 million and resulted in a net loss of EUR 66 million which is recognised in the statement of profit or loss, in the line 'Net result from disposal of discontinued operations'.

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Notes to the Condensed consolidated statement of profit or loss - continued

18 Earnings per ordinary share

Earnings per ordinary share
Amount
(in EUR million)
1 January to 30 June
Weighted average
number of ordinary
shares outstanding
during the period
(in millions)
1 January to 30 June
Per ordinary share
(in EUR)
1 January to 30 June
6 month period 2017 2016 2017 2016 2017 2016
Basic earnings 2,514 2,552 3,881.2 3,872.7 0.65 0.66
Basic earnings from discontinued operations 442 0.12
Basic earnings from continuing operations 2,514 2,110 0.65 0.54
Effect of dilutive instruments:
Stock option and share plans 3.2 2.6
3.2 2.6
Diluted earnings 2,514 2,552 3,884.4 3,875.3 0.65 0.66
Diluted earnings from discontinued operations 442 0.12
Diluted earnings from continuing operations 2,514 2,110 0.65 0.54

19 Dividend per ordinary share

Dividends to shareholders of the parent
Per
ordinary
share
(in EUR)
Total
(in EUR
million)
Dividends on ordinary shares:
In respect of 2015
– Final dividend, paid in cash in May 2016 0.41 1,590
In respect of 2016
– Interim dividend, paid in cash in August 2016 0.24 931
– Final dividend, paid in cash in May 2017 0.42 1,632
Total dividend paid in respect of 2016 0.66 2,563
In respect of 2017
– Interim dividend declared 0.24 932

On 8 May 2017, the Annual General Meeting of Shareholders ratified the total dividend of EUR 0.66 per ordinary share of which EUR 0.24 was paid as an interim cash dividend during 2016. The final dividend was paid entirely in cash.

ING Groep N.V. is required to withhold tax of 15% on dividends paid.

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Segment reporting

Segment reporting

20 Segments

a. General

ING Group's segments are based on the internal reporting structures by lines of business.

The Executive Board of ING Group and the Management Board of ING Bank set the performance targets, approve and monitor the budgets prepared by the business lines. Business lines formulate strategic, commercial, and financial policy in conformity with the strategy and performance targets set by the Executive Board of ING Group and the Management Board of ING Bank.

Recognition and measurement of segment results are in line with the accounting policies as described in 2016 ING Group Consolidated annual accounts, Note 1 'Accounting policies'. Corporate expenses are allocated to business lines based on time spent by head office personnel, the relative number of staff, or on the basis of income, expenses and/or assets of the segment.

ING Group evaluates the results of its banking segments using a financial performance measure called underlying result. Underlying result is used to monitor the performance of ING Group at a consolidated level and by segment. The Executive Board of ING Group and Management Board of ING Bank consider this measure to be relevant to an understanding of the Group's financial performance, because it allows investors to understand the primary method used by management to evaluate the Group's operating performance and make decisions about allocating resources. In addition, ING Group believes that the presentation of underlying net result helps investors compare its segment performance on a meaningful basis by highlighting result before tax attributable to ongoing operations and the underlying profitability of the segment businesses. Underlying result is derived by excluding from IFRS the following: special items; the impact of divestments and Legacy Insurance.

Underlying result excludes special items of income or expense that are significant and arise from events or transactions that are clearly distinct from the ordinary operating activities. Disclosures on comparative periods also reflect the impact of divestments. Legacy Insurance consists of the results from discontinued operations and the results from Insurance Other. Insurance Other reflects (former) insurance related activities that are not part of the discontinued operations.

ING Group reconciles the total segment results to the total result of Banking using Corporate Line Banking. The Corporate Line Banking is a reflection of capital management activities and certain expenses that are not allocated to the banking businesses. ING Group applies a system of capital charging for its banking operations in order to create a comparable basis for the results of business units globally, irrespective of the business units' book equity and the currency they operate in.

Underlying result as presented below is a non-GAAP financial measure and is not a measure of financial performance under IFRS. Because underlying result is not determined in accordance with IFRS, underlying result as presented by ING may not be comparable to other similarly titled measures of performance of other companies. The underlying result of ING's segments is reconciled to the Net result as reported in the IFRS Condensed consolidated statement of profit or loss below. The information presented in this note is in line with the information presented to the Executive and Management Boards.

This note does not provide information on the revenue specified to each product or service as this is not reported internally and is therefore not readily available.

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b. ING Group

ING Group Total
6 month period
1 January to 30 June 2017
ING
Bank N.V.
Other
Banking1
Total
Banking
Legacy
Insurance
Total
Underlying income
– Net interest income 6,756 –45 6,711 6,711
– Net commission income 1,397 1,396 1,396
– Total investment and other income 810 10 820 820
Total underlying income 8,963 –35 8,928 8,928
Underlying expenditure
– Operating expenses 4,908 14 4,922 4,922
– Additions to loan loss provision 362 362 362
Total underlying expenses 5,269 14 5,284 5,284
Underlying result before taxation 3,693 –50 3,644 3,644
Taxation 1,038 –16 1,022 1,022
Non-controlling interests 44 44 44
Underlying net result 2,612 –33 2,578 2,578
Insurance Other2 –64 –64
Net result IFRS attributable to equity holder of the parent 2,612 –33 2,578 –64 2,514

1 Comprises for the most part the funding charges of ING Groep N.V. (Holding).

2 Insurance Other mainly comprises the net result relating to warrants on the shares of Voya and NN Group.

Reconciliation between Underlying and IFRS income, expenses and net result
6 month period
1 January to 30 June 2017
Income Expenses Taxation Non
Controlling
interests
Net result1
Underlying 8,928 5,284 1,022 44 2,578
Insurance Other –64 –64
Net result IFRS attributable to equity holder of the parent 8,864 5,284 1,022 44 2,514

1 Net result, after tax and non-controlling interests.

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ING Group Total
6 month period
1 January to 30 June 2016
ING
Bank N.V.
Other
Banking1
Total
Banking
Legacy
Insurance
Total
Underlying income
– Net interest income 6,559 –44 6,515 6,515
– Net commission income 1,218 1,217 1,217
– Total investment and other income 890 12 902 902
Total underlying income 8,666 –32 8,634 8,634
Underlying expenditure
– Operating expenses 4,870 –2 4,868 4,868
– Additions to loan loss provision 571 571 571
Total underlying expenses 5,441 –2 5,439 5,439
Underlying result before taxation 3,225 –30 3,195 3,195
Taxation 909 –11 898 898
Non-controlling interests 39 39 39
Underlying net result 2,277 –19 2,259 2,259
Special items –13 –13 –13
Insurance Other2 –136 –136
Net result IFRS (continuing operations) 2,265 –19 2,246 –136 2,110
Total net result from discontinued operations NN Group 442 442
Net result IFRS attributable to equity holder of the parent 2,265 –19 2,246 306 2,552

1 Comprises for the most part the funding charges of ING Groep N.V. (Holding).

2 Insurance Other comprises mainly the net result relating to warrants on the shares of Voya and NN Group.

Reconciliation between Underlying and IFRS income, expenses and net result
6 month period
1 January to 30 June 2016
Income Expenses Taxation Non
Controlling
interests
Net result1
Underlying 8,634 5,439 898 39 2,259
Special items 17 –4 –13
Insurance Other –136 –136
IFRS (continuing operations) 8,498 5,456 893 39 2,110
Total net result from discontinued operations 442
Net result IFRS attributable to equity holder of the parent 2,552

1 Net result, after tax and non-controlling interests.

Special items in the first six months of 2016 comprise additional charges related to previously announced restructuring programmes in Retail Netherlands that were announced before 2013.

Reference is made to Note 17 'Discontinued operations' for information on Discontinued operations.

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c. Banking activities

Segments Banking by line of business
6 month period
1 January to 30 June 2017
Retail
Nether
lands
Retail
Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Banking
Total
Banking
Underlying income
– Net interest income 1,778 945 821 1,199 1,896 71 6,711
– Net commission income 301 229 99 193 577 –3 1,396
– Total investment and other income 114 125 –2 85 661 –162 820
Total underlying income 2,193 1,298 918 1,477 3,134 –93 8,928
Underlying expenditure
– Operating expenses 1,121 872 514 890 1,373 152 4,922
– Additions to loan loss provision 29 49 6 107 170 1 362
Total underlying expenses 1,150 922 520 996 1,543 153 5,284
Underlying result before taxation 1,043 377 398 481 1,591 –246 3,644
Taxation 262 123 134 118 438 –53 1,022
Non-controlling interests 3 1 32 7 44
Underlying net result/Net result IFRS 781 251 264 331 1,145 –193 2,578
Retail
Nether
lands
Retail
Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Banking
Total
Banking
1,832 969 839 1,023 1,827 25 6,515
269 208 83 135 524 –2 1,217
58 148 63 213 436 –16 902
2,159 1,325 985 1,371 2,787 7 8,634
1,400 730 510 828 1,265 135 4,868
99 89 22 122 240 571
1,499 818 532 949 1,505 135 5,439
661 507 452 422 1,282 –128 3,195
161 161 135 95 416 –71 898
–1 1 33 6 39
499 347 316 293 860 –57 2,259
–13 –13
487 347 316 293 860 –57 2,246
financial position
profit or loss
comprehensive income
changes in equity
cash flows
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Geographical segments Banking

6 month period
1 January to 30 June 2017
Nether
lands
Belgium Germany Other
Challen
gers
Growth
Markets
Wholesale
Banking
Rest of
World
Other Total
Banking
Underlying income
– Net interest income 2,256 1,079 1,050 748 742 763 72 6,711
– Net commission income 448 288 125 113 161 264 –3 1,396
– Total investment and other income 229 294 9 28 122 194 –55 820
Total underlying income 2,933 1,661 1,184 889 1,025 1,221 14 8,928
Underlying expenditure
– Operating expenses 1,474 1,122 571 509 551 538 157 4,922
– Additions to loan loss provision 6 78 2 97 110 69 1 362
Total underlying expenses 1,480 1,200 573 606 661 607 157 5,284
Underlying result before taxation 1,453 462 611 283 364 614 –143 3,644
Taxation 365 161 204 85 79 174 –47 1,022
Non-controlling interests 3 1 40 44
Underlying net result/Net result IFRS 1,088 297 406 198 245 441 –96 2,578

Geographical segments Banking

6 month period
1 January to 30 June 2016
Nether
lands
Belgium Germany Other
Challen
gers
Growth
Markets
Wholesale
Banking
Rest of
World
Other Total
Banking
Underlying income
– Net interest income 2,318 1,087 989 701 600 796 25 6,515
– Net commission income 401 268 120 72 137 221 –1 1,217
– Total investment and other income 157 264 76 54 226 123 3 902
Total underlying income 2,875 1,618 1,186 826 963 1,140 27 8,634
Underlying expenditure
– Operating expenses 1,764 904 556 454 532 517 139 4,868
– Additions to loan loss provision 194 126 22 66 102 61 571
Total underlying expenses 1,959 1,030 578 520 634 578 139 5,439
Underlying result before taxation 916 588 607 306 329 562 –112 3,195
Taxation 225 183 186 94 62 215 –67 898
Non-controlling interests –1 1 39 39
Underlying net result 691 406 421 213 228 346 –46 2,259
Special items –13 –13
Net result IFRS 679 406 421 213 228 346 –46 2,246

IFRS statements of financial position by segment are not reported internally to, and not managed by, the chief operating decision maker.

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Additional notes to the condensed consolidated interim accounts

21 Fair value of financial assets and liabilities

The following table presents the estimated fair values of ING Group's financial assets and liabilities. Certain items per the statement of financial position are not included in the table, as they do not meet the definition of a financial asset or liability. The aggregation of the fair values presented below does not represent, and should not be construed as representing, the underlying value of ING Group.

Fair value of financial assets and liabilities
Statement of
Estimated fair value financial position value
30
June
31
December
30
June
31
December
2017 2016 2017 2016
Financial assets
Cash and balances with central banks 17,894 18,144 17,894 18,144
Loans and advances to banks 28,121 28,940 27,987 28,858
Financial assets at fair value through profit or loss
– trading assets 135,246 114,504 135,246 114,504
– non-trading derivatives 2,926 2,490 2,926 2,490
– designated as at fair value through profit or loss 4,971 5,099 4,971 5,099
Investments
– available-for-sale 73,135 82,912 73,135 82,912
– held-to-maturity 10,371 8,809 10,306 8,751
Loans and advances to customers 583,225 578,596 568,237 563,660
Other assets1 14,835 13,709 14,835 13,709
870,724 853,203 855,537 838,127
Financial liabilities
Deposits from banks 39,405 32,352 39,248 31,964
Customer deposits 535,922 523,850 533,210 522,942
Financial liabilities at fair value through profit or loss
– trading liabilities 88,677 83,167 88,677 83,167
– non-trading derivatives 2,939 3,541 2,939 3,541
– designated as at fair value through profit or loss 11,586 12,266 11,586 12,266
Other liabilities2 16,184 15,247 16,184 15,247
Debt securities in issue 99,805 103,559 98,968 103,234
Subordinated loans 16,899 17,253 16,340 17,223
811,417 791,235 807,152 789,584

1 Other assets do not include, among others: (deferred) tax assets, net defined benefit asset and property development and obtained from foreclosures.

2 Other liabilities do not include, among others: (deferred) tax liabilities, net defined benefit and related employee benefit liabilities, reorganisation and other provisions and other taxation and social security contributions.

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Fair value hierarchy

ING Group has categorised its financial instruments that are either measured in the statement of financial position at fair value or of which the fair value is disclosed, into a three level hierarchy based on the priority of the inputs to the valuation. The fair value hierarchy gives the highest priority to (unadjusted) quoted prices in active markets for identical assets or liabilities and the lowest priority to valuation techniques supported by unobservable inputs. An active market for the asset or liability is a market in which transactions for the asset or liability occur with sufficient frequency and volume to provide reliable pricing information on an ongoing basis. The fair value hierarchy consists of three levels, depending upon whether fair values were determined based on (unadjusted) quoted prices in an active market (Level 1), valuation techniques with observable inputs (Level 2) or valuation techniques that incorporate inputs which are unobservable and which have a more than insignificant impact on the fair value of the instrument (Level 3). Financial assets in Level 3 include for example illiquid debt securities, complex derivatives, certain complex loans (for which current market information about similar assets to use as observable, corroborated data for all significant inputs into a valuation model is not available), and asset backed securities for which there is no active market and a wide dispersion in quoted prices.

Observable inputs reflect market data obtained from independent sources. Unobservable inputs are inputs which are based on the Group's own assumptions about the factors that market participants would use in pricing an asset or liability, developed based on the best information available in the market. Unobservable inputs may include volatility, correlation, spreads to discount rates, default rates and recovery rates, prepayment rates, and certain credit spreads. Transfers into and transfers out of fair value hierarchy levels are recognised as of the date of the event or change in circumstances that caused the transfer.

Level 1 – (Unadjusted) quoted prices in active markets

Value is determined directly by reference to (unadjusted) quoted prices in an active market that ING Group can access. Transfers out of Level 1 into Level 2 or Level 3 occur when ING Group establishes that markets are no longer active and therefore (unadjusted) quoted prices no longer provide reliable pricing information.

Level 2 – Valuation technique supported by observable inputs

Value is based on market observables other than (unadjusted) quoted prices. The fair value for financial instruments in this category can be determined by reference to quoted prices for similar instruments in active markets, but for which the prices are modified based on other market observable external data or reference to quoted prices for identical or similar instruments in markets that are not active. These prices can be obtained from a third party pricing service. ING analyses how the prices are derived and determines whether the prices are liquid tradable prices or model based consensus prices taking various data as inputs.

If certain inputs in the model are unobservable, the instrument is still classified in this category, provided that the impact of those unobservable inputs on the overall valuation is insignificant. If the combined change in asset value resulting from the shift of the unobservable parameters and the model uncertainty exceeds the threshold, the asset is classified as Level 3.

Level 3 – Valuation technique supported by unobservable inputs

Value is determined using a valuation technique (e.g. a model) for which more than an insignificant part of the inputs in terms of the overall valuation are not market observable. This category also includes financial assets and liabilities whose fair value is determined by reference to price quotes but for which the market is considered inactive.

Further information on the fair value hierarchy is disclosed in the 2016 ING Group Consolidated annual accounts in Note 37 'Fair value of assets and liabilities'.

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The fair values of the financial instruments were determined as follows:

Methods applied in determining fair values of financial assets and liabilities (carried at fair value)
Level 1 Level 2 Level 3 Total
30
June
2017
31
December
2016
30
June
2017
31
December
2016
30
June
2017
31
December
2016
30
June
2017
31
December
2016
Financial Assets
Trading assets 18,817 17,652 115,373 95,629 1,056 1,223 135,246 114,504
Non-trading derivatives 3 2,783 2,231 143 256 2,926 2,490
Financial assets designated as at fair value through
profit or loss
297 502 4,153 4,141 521 456 4,971 5,099
Available-for-sale investments 67,675 76,238 4,959 6,153 501 521 73,135 82,912
86,789 94,395 127,268 108,154 2,221 2,456 216,278 205,005
Financial liabilities
Trading liabilities 5,662 6,139 81,942 75,650 1,073 1,378 88,677 83,167
Non-trading derivatives 2,920 3,517 19 24 2,939 3,541
Financial liabilities designated as at fair value through
profit or loss
1,202 1,348 10,274 10,795 110 123 11,586 12,266
6,864 7,487 95,136 89,962 1,202 1,525 103,202 98,974

Main changes in fair value hierarchy in the first six months of 2017

In the first six months of 2017, the increase in Level 2 financial assets and liabilities is mainly due to increased (reverse) repurchase balances.

There were no significant transfers between Level 1 and Level 2.

In the first six months of 2017, there were no changes in the valuation techniques.

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Changes in Level 3 Financial assets

Trading assets Non-trading
derivatives
Financial assets
designated as at
fair value through
profit or loss
Available-for-sale
invest-ments
Total
6 month
period
ended 30
June
2017
year
ended 31
December
2016
6 month
period
ended 30
June
2017
year
ended 31
December
2016
6 month
period
ended 30
June
2017
year
ended 31
December
2016
6 month
period
ended 30
June
2017
year
ended 31
December
2016
6 month
period
ended 30
June
2017
year
ended 31
December
2016
Opening balance 1,223 1,146 256 168 456 338 521 693 2,456 2,345
Realised gain/loss recognised in the
statement of profit or loss during the period1
–297 226 –113 –34 –16 76 8 200 –418 468
Revaluation recognised in other
comprehensive income during the period2
–144 –144
Purchase of assets 535 77 5 156 193 16 68 707 343
Sale of assets –285 –71 –4 –76 –30 –183 –315 –334
Maturity/settlement –111 –135 –6 –9 –117 –144
Reclassifications 9 –92 9 –92
Transfers into Level 3 5 21 62 5 5 88
Transfers out of Level 3 –12 –43 –75 –75 –13 –100 –118
Exchange rate differences –2 3 –2 8 –4 11
Changes in the composition of the group
and other changes
–1 59 –2 –25 –2 33
Closing balance 1,056 1,223 143 256 521 456 501 521 2,221 2,456

1 Net gains/losses were recorded in income from trading activities in continuing operations herein as 'Valuation results and net trading income' in the statement of profit or loss.

2 Revaluation recognised in other comprehensive income is included on the line 'Unrealised revaluations available-for-sale investements and other revaluations'.

In the first six months of 2017, financial assets were transferred out of Level 3 on the basis that the valuation is not significantly impacted by unobservable inputs.

Changes in Level 3 Financial liabilities

during the period1
Issue of liabilities
Early repayment of liabilities
–184
444
–342
277
53
–62
–5 12
11
–11
–2
–6
–3
4
–13
–191
444
–348
286
68
–86
Maturity/settlement
Transfers into Level 3
–155
19
–62
16
11 –1 –156
19
–62
27
Transfers out of Level 3
Exchange rate differences
–85
–2
–86
6
–4 –63 –89
–2
–149
6
Changes in the composition of the group and other changes
Closing balance
1,073 –3
1,378
19 24 110 123 1,202 –3
1,525

1 Net gains/losses were recorded in income from trading activities in continuing operations included herein as 'Valuation results and net trading income' in the statement of profit or loss.

In the first six months of 2017, financial liabilities were transferred out of Level 3 mainly due to the valuation not being significantly impacted by unobservable inputs.

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Amounts recognised in the statement of profit or loss during the period (Level 3)

Held at balance
sheet date
Derecognised
during the period
Total
6 month
period
ended 30
June
2017
year
ended 31
December
2016
6 month
period
ended 30
June
2017
year
ended 31
December
2016
6 month
period
ended 30
June
2017
year
ended 31
December
2016
Financial assets
Trading assets –297 226 –297 226
Non-trading derivatives –113 –34 –113 –34
Financial assets designated as at fair value through profit or loss –16 76 –16 76
Available-for-sale investments –3 8 203 8 200
–426 265 8 203 –418 468
Financial liabilities
Trading liabilities –184 277 –184 277
Non-trading derivatives –5 12 –5 12
Financial liabilities designated as at fair value through profit or loss –2 –3 –2 –3
–191 286 –191 286

Recognition of unrealised gains and losses in Level 3

Amounts recognised in the statement of profit or loss relating to unrealised gains and losses during the period that relates to Level 3 assets and liabilities are included in the statement of profit or loss as follows:

  • Results on trading assets and trading liabilities are included in Other income Valuation results and net trading income;
  • Non-trading derivatives are included in Other income Valuation results and net trading income; and
  • Financial assets and liabilities designated at fair value through profit or loss are included in Other income Valuation results and net trading income - Valuation results on assets and liabilities designated at fair value through profit or loss (excluding trading).

Unrealised gains and losses that relate to Available-for-sale investments recognised in Other comprehensive income are included in the Revaluation reserve – Available for sale reserve and other.

Level 3 Financial assets and liabilities

Financial assets measured at fair value in the statement of financial position as at 30 June 2017 of EUR 216 billion includes an amount of EUR 2.2 billion (1.0%) which is classified as Level 3 (31 December 2016: EUR 2.5 billion, being 1.2%). Changes in Level 3 from 31 December 2016 to 30 June 2017 are disclosed above in the table 'Changes in Level 3 Financial assets'.

Financial liabilities measured at fair value in the statement of financial position as at 30 June 2017 of EUR 103 billion includes an amount of EUR 1.2 billion (1.2%) which is classified as Level 3 (31 December 2016: EUR 1.5 billion, being 1.5%). Changes in Level 3 from 31 December 2016 to 30 June 2017 are disclosed above in the table 'Changes in Level 3 Financial liabilities'.

Of the total amount of financial assets classified as Level 3 as at 30 June 2017 of EUR 2.2 billion (31 December 2016: EUR 2.5 billion), an amount of EUR 0.9 billion (41%) (31 December 2016: EUR 1.0 billion, being 42%) is based on unadjusted quoted prices in inactive markets. As ING does not generally adjust quoted prices using its own inputs, there is no significant sensitivity to ING's own unobservable inputs.

Furthermore, Level 3 financial assets includes approximately EUR 0.5 billion (31 December 2016: EUR 0.5 billion) which relates to financial assets that are part of structures that are designed to be fully neutral in terms of market risk. Such structures include various financial assets and liabilities for which the overall sensitivity to market risk is insignificant. Whereas the fair value of individual components of these structures may be determined using different techniques and the fair value of each of the components of these structures may be sensitive to unobservable inputs, the overall sensitivity is by design not significant.

The remaining EUR 0.8 billion (31 December 2016: EUR 1.0 billion) of the fair value classified in Level 3 financial assets is established using valuation techniques that incorporates certain inputs that are unobservable. This relates mainly to assets that are classified as Available-for-sale investments, for which changes in fair value are recognised in the statement of comprehensive income on the line 'Unrealised revaluations available-for-sale investments and other revaluations' and do not directly impact profit or loss.

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Of the total amount of financial liabilities classified as Level 3 as at 30 June 2017 of EUR 1.2 billion (31 December 2016: EUR 1.5 billion), an amount of EUR 0.7 billion (61%) (31 December 2016: EUR 0.9 billion, being 59%) is based on unadjusted quoted prices in inactive markets. As ING does not generally adjust quoted prices using its own inputs, there is no significant sensitivity to ING's own unobservable inputs.

Furthermore, Level 3 financial liabilities includes approximately EUR 0.1 billion (31 December 2016: EUR 0.1 billion) which relates to financial liabilities that are part of structures that are designed to be fully neutral in terms of market risk. As explained above, the fair value of each of the components of these structures may be sensitive to unobservable inputs, but the overall sensitivity is by design not significant.

The remaining EUR 0.4 billion (31 December 2016: EUR 0.5 billion) of the fair value classified in Level 3 financial liabilities is established using valuation techniques that incorporates certain inputs that are unobservable.

The table below provides a summary of the valuation techniques, key unobservable inputs and the lower and upper range of such unobservable inputs, by type of Level 3 asset/liability. The lower and upper range mentioned in the overview represent the lowest and highest variance of the respective valuation input as actually used in the valuation of the different financial instruments. Amounts and percentages stated are unweighted. The range can vary from period to period subject to market movements and change in Level 3 position. Lower and upper bounds reflect the variability of Level 3 positions and their underlying valuation inputs in the portfolio, but do not adequately reflect their level of valuation uncertainty. For valuation uncertainty assessment, reference is made to section 'Sensitivity analysis of unobservable inputs (Level 3)' below.

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financial position profit or loss comprehensive income changes in equity cash flows interim accounts

Valuation techniques and range of unobservable inputs (Level 3)

Assets Liabilities Valuation techniques Significant
unobservable inputs
Lower range Upper range
30 31 De 30 31 De 30 31 De 30 31 De
June cember June cember June cember June cember
2017 2016 2017 2016 2017 2016 2017 2016
At fair value through
profit or loss
Debt securities 329 180 Price based Price (%) 0% 0% 125% 122%
Net asset value Price (%) 0% 10% 0% 19%
Equity securities 2 4 Price based Price (%) 1% 0% 8% 0%
Loans and advances 233 326 1 3 Price based Price (%) 60% 60% 79% 101%
Present value techniques Credit spread (bps) 130 130 130 150
Structured notes 1 6 118 125 Price based Price (%) 52% 52% 117% 111%
Net asset value Price (%) n.a 19% n.a 19%
Option pricing model Equity volatility (%) 15% 16% 28% 34%
Equity/Equity correlation 0.0 0.0 0.7 0.8
Equity/FX correlation –0.4 –0.4 –0.3 0.1
Dividend yield (%) 1% 1% 4% 5%
Interest rate volatility (%) n.a n.a n.a n.a
Present value techniques Implied correlation 0.7 0.7 0.7 0.7
Derivatives
Interest rate volatility
– Rates 554 486 486 457 Option pricing model (bps) 26 22 300 300
Interest rate correlation n.a n.a n.a n.a
IR/INF correlation 0.5 0.5 0.5 0.5
Present value techniques Reset spread (%) 2% 2% 2% 2%
Prepayment rate (%) 5% 5% 10% 10%
Inflation rate (%) 3% 2% 4% 4%
– FX 367 642 367 688 Present value techniques Inflation rate (%) 3% 2% 3% 3%
– Credit 21 33 42 43 Present value techniques Credit spread (bps) 3 0 347 1,596
Implied correlation 0.7 0.7 1.0 1.0
Jump rate (%) 12% 12% 12% 12%
Price based Price (%) n.a 99% n.a 99%
– Equity 211 258 188 208 Option pricing model Equity volatility (%) 6% 0% 140% 140%
Equity/Equity correlation –0.5 –0.1 1.0 1.0
Equity/FX correlation –0.9 –0.9 0.8 0.6
Dividend yield (%) 0 0% 24% 13%
– Other 3 1 Option pricing model Commodity volatility (%) 11% 13% 43% 55%
Com/Com correlation 0.3 0.0 0.9 0.9
Com/FX correlation –0.9 –0.5 0.8 0.0
Available for sale
– Debt 38 55 Price based Price (%) 65% 0% 97% 99%
Present value techniques Credit spread (bps) 339 339 400 400
Weighted average life (yr) 1.5 1.6 3.1 3.2
– Equity 462 466 Discounted cash flow Financial Statements n.a n.a n.a n.a
Observable market
Multiplier method factors n.a n.a n.a n.a
Comparable transactions n.a n.a n.a n.a
Total 2,221 2,456 1,202 1,525

Further information on equity securities, credit spreads, volatility, correlation and interest rates is disclosed in the 2016 ING Group Consolidated annual accounts in Note 37 'Fair value of assets and liabilities'.

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consolidated
statement of
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Notes to the
condensed
consolidated
interim accounts

Sensitivity analysis of unobservable inputs (Level 3)

Where the fair value of a financial instrument is determined using inputs which are unobservable and which have a more than insignificant impact on the fair value of the instrument the actual value of those inputs at the balance date may be drawn from a range of reasonably possible alternatives. In line with market practice the upper and lower bounds of the range of alternative input values reflect a 90% level of valuation certainty. The actual levels chosen for the unobservable inputs in preparing the financial statements are consistent with the valuation methodology used for fair valued financial instruments.

If ING had used input values from the upper and lower bound of this range of reasonable possible alternative input values when valuing these instruments as of 30 June 2017, then the impact would have been higher or lower as indicated below. The purpose of this disclosure is to present the possible impact of a change of unobservable inputs in the fair value of financial instruments where unobservable inputs are significant to the valuation.

As ING has chosen to apply a 90% confidence level already for its IFRS valuation of fair valued financial instruments as of end of 2014, the downward valuation uncertainty has become immaterial, whereas the potential upward valuation uncertainty, reflecting a potential profit, has increased.

For more detail on the valuation of fair valued instruments, refer to the 2016 ING Group Consolidated annual accounts, section 'Risk Management – Market risk', paragraph Fair values of financial assets and liabilities.

Valuation uncertainty in practice is measured and managed per exposure to individual valuation inputs (i.e. risk factors) at portfolio level across different product categories. Where the disclosure looks at individual Level 3 inputs the actual valuation adjustments may also reflect the benefits of portfolio offsets.

Because of the approach taken, the valuation uncertainty in the table below is broken down by related risk class rather than by product.

In reality some valuation inputs are interrelated and it would be unlikely that all unobservable inputs would ever be simultaneously at the limits of their respective ranges of reasonably possible alternatives. Therefore it can be assumed that the estimates in the table below show a greater fair value uncertainty than the realistic position at period end.

Also, this disclosure does not attempt to indicate or predict future fair value movement. The numbers in isolation give limited information as in most cases these Level 3 assets and liabilities should be seen in combination with other instruments (for example as a hedge) that are classified as Level 2.

Sensitivity analysis of Level 3 instruments
Positive fair value
movements from
using reasonable
possible alternatives
possible alternatives Negative fair value
movements from
using reasonable
30
June
2017
31
December
2016
30
June
2017
31
December
2016
Fair value through profit or loss
Equity (equity derivatives, structured notes) 146 262
Interest rates (Rates derivatives, FX derivatives) 69 80
Credit (Debt securities, Loans, structured notes, credit derivatives) 27 33
Available-for-sale
Equity 10 8 16 14
Debt 2 2
254 385 16 14

22 Companies and business acquired and divested

Acquisitions

There were no material acquisitions in the first six months of 2017 and 2016.

Divestments

Divestments in the first six months of 2017

There were no material divestments of consolidated companies, in the first six months of 2017 and 2016.

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interim accounts

23 Related parties

In the normal course of business, ING Group enters into various transactions with related parties. Parties are considered to be related if one party has the ability to control or exercise significant influence over the other party in making financial or operating decisions. Related parties of ING Group include, among others, its subsidiaries, joint ventures, associates, key management personnel and various defined benefit and contribution plans. Transactions between related parties include rendering or receiving of services, leases, transfers under finance arrangements and provisions of guarantees or collateral. Transactions with related parties are disclosed in Note 49 'Related parties' in the 2016 ING Group Consolidated annual accounts.

24 Subsequent events

There were no subsequent events

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Notes to the
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interim accounts
Other information

Review report

To: The Shareholders, the Supervisory Board and the Executive Board of ING Groep N.V.

Introduction

We have reviewed the accompanying condensed consolidated interim financial information as at 30 June 2017 of ING Groep N.V., Amsterdam (the ' Company'), which comprises the condensed consolidated statement of financial position as at 30 June 2017, the condensed consolidated statements of profit or loss, comprehensive income, changes in equity, and cash flows for the period of sixmonths ended 30 June 2017, and the notes. The Executive Board of the Company is responsible for the preparation and presentation of this condensed consolidated interim financial information in accordance with IAS 34 'Interim Financial Reporting' as adopted by the European Union. Our responsibility is to express a conclusion on this interim financial information based on our review.

Scope

We conducted our review in accordance with Dutch law including standard 2410, 'Review of Interim Financial Information Performed by the Independent Auditor of the Entity'. A review of interim financial information consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review is substantially less in scope than an audit conducted in accordance with auditing standards and consequently does not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. Accordingly, we do not express an audit opinion.

Conclusion

Based on our review, nothing has come to our attention that causes us to believe that the accompanying condensed consolidated interim financial information as at 30 June 2017 is not prepared, in all material respects, in accordance with IAS 34 'Interim Financial Reporting' as adopted by the European Union.

Amstelveen, 1 August 2017

KPMG Accountants N.V.

M.A. Hogeboom RA

Important legal information

ING Group's annual accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (IFRS-EU).

In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2016 ING Group consolidated annual accounts.

All figures in this document are unaudited. Small differences are possible in the tables due to rounding.

Projects may be subject to regulatory approvals. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management's current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions, in particular economic conditions in ING's core markets, (2) changes in performance of financial markets, including developing markets, (3) potential consequences of European Union countries leaving the European Union or a break-up of the euro, (4) changes in the availability of, and costs associated with, sources of liquidity such as interbank funding, as well as conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness, (5) changes affecting interest rate levels, (6) changes affecting currency exchange rates, (7) changes in investor and customer

behaviour, (8) changes in general competitive factors, (9) changes in laws and regulations and the interpretation and application thereof, (10) geopolitical risks and policies and actions of governmental and regulatory authorities, (11) changes in standards and interpretations under International Financial Reporting Standards (IFRS) and the application thereof, (12) conclusions with regard to purchase accounting assumptions and methodologies, and other changes in accounting assumptions and methodologies including changes in valuation of issued securities and credit market exposure, (13) changes in ownership that could affect the future availability to us of net operating loss, net capital and built-in loss carry forwards, (14) changes in credit ratings, (15) the outcome of current and future legal and regulatory proceedings, (16) ING's ability to achieve its strategy, including projected operational synergies and cost-saving programmes and (17) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING's more recent disclosures, including press releases, which are available on www.ING.com. Many of those factors are beyond ING's control.

Any forward looking statements made by or on behalf of ING speak only as of the date they are made, and ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason.

This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the United States or any other jurisdiction..

www.ing.com

ING Group Amsterdamse Poort, Bijlmerplein 888, 1102 MG, Amsterdam, the Netherlands P.O. Box 1800, 1000 BV, Amsterdam, the Netherlands Telephone: +31 20 563 9111 Internet: www.ing.com Commercial Register of Amsterdam, no. 33231073