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COMPUTERSHARE LIMITED. Regulatory Filings 2012

Sep 27, 2012

64696_rns_2012-09-27_38a8c7a9-73f3-4223-b3fb-b6b99883141d.pdf

Regulatory Filings

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ANNUAL R E P O RT 2 0 1 2

This fi nancial report covers the consolidated entity consisting of Computershare Limited and its controlled entities. The fi nancial report is presented in United States Dollars (USD), unless otherwise stated.

The fi nancial report was authorised for issue by the directors on 24 September 2012. The company has the power to amend and reissue the fi nancial report.

A separate notice of meeting, including a proxy form is enclosed with this fi nancial report.

Computershare Limited is a company limited by shares, incorporated and domiciled in Australia. Its registered offi ce and principal place of business is: Computershare Limited, Yarra Falls, 452 Johnston Street, Abbotsford, Victoria 3067 Australia.

Contents

OVERVIEW

  • 2 Financial Highlights 3 Chairman and Chief Executive Offi cer Review 6 Regional Overviews 12 Technology Overview 13 Global Capital Markets Overview 14 Corporate Responsibility

GOVERNANCE

  • 16 Corporate Governance Statement 26 Directors’ Report 42 Auditor’s Independence Declaration

FINANCIALS

  • 43 Consolidated Statement of Comprehensive Income 44 Consolidated Statement of Financial Position 45 Consolidated Statement of Changes in Equity 46 Consolidated Cash Flow Statement 47 Notes to the Financial Statements

REPORTS

  • 97 Directors’ Declaration

  • 98 Statement to the Board of Directors

  • 99 Independent Auditor’s Report

FURTHER INFORMATION

101 Shareholder Information 103 Offi ce Locations IBC Corporate Directory

PAGE 1

Financial Highlights

The fi nancial report is presented in United States (US) dollars, unless otherwise noted.

JUNE 2012 JUNE 2011 % CHANGE
STATUTORY RESULTS
Total revenue 1,807.2 million 1,604.3 million 13%
Net prof t after non-controlling interests (NCI) 156.5 million 264.1 million -41%
Statutory earnings per share 28.16 cents 47.53 cents -41%
MANAGEMENT ADJUSTED RESULTS
Total revenue* 1,807.2 million 1,604.3 million 13%
Management EBITDA* 459.0 million 493.6 million -7%
Management net prof t after NCI* 272.8 million 309.3 million -12%
Management earnings per share* 49.09 cents 55.67 cents -12%
BALANCE SHEET
Total assets 3,681.7 million 2,873.2 million 28%
Total shareholders’ equity 1,176.5 million 1,245.5 million -6%
PERFORMANCE INDICATORS
Free cash f ow 294.5 million 296.2 million -1%
Net debt to management EBITDA* 2.86 times 1.35 times
Return on equity* 22.30% 26.90%
Staff numbers 13,909 11,491

For a reconciliation between statutory and management adjusted results, refer to note 6 in the Notes to the Financial Statements.

  • These fi nancial indicators are based on management adjusted results. Management adjusted results are used, along with other measures, to assess operating business performance. The Group believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance. Management adjustment items that were income to the Group are included in statutory results as other income and therefore management total revenue is consistent with statutory total revenue.

Financial Calendar

2012 20 AUGUST Books closed for fi nal dividend 11 SEPTEMBER Final dividend paid 14 NOVEMBER The Annual General Meeting of Computershare Limited ABN 71 005 485 825 LOCATION: Computershare Conference Centre Yarra Falls, 452 Johnston Street Abbotsford Victoria 3067 TIME: 10.00am

2013

13 FEBRUARY Announcement of the fi nancial results for the half year ending 31 December 2012

“The economic climate this past twelve months has been similar to FY2011 as transactional revenues continued to fall but recurring revenue lines held up better. Our people have been working tremendously hard, integrating recent acquisitions, extracting synergies and focusing on cost control across the board. In this testing environment we have put in a great deal of effort simply to maintain our market-leading position. That said, our newest businesses – loan servicing and utility back offi ce – offer material growth, while our more traditional businesses remain very well positioned to recover strongly when conditions improve.”

Stuart Crosby, President and CEO

PAGE 2 Computershare Annual Report 2012

Chairman and Chief Executive Offi cer Review

Computershare’s 2012 annual report outlines a creditable result in what continues to be a very challenging environment. Statutory earnings per share fell 41% versus our FY2011 result. Management earnings per share fell 12% versus our FY2011 result. In similar circumstances to last year, Computershare’s recurring revenue lines held up while transactional revenue lines remained well below previous highs. This lack of corporate activity continued to put pressure on our businesses’ operating margins. However, we did make some material acquisitions this year that immediately contributed to earnings. In light of current conditions management remain focused on enterprise costs. We do not anticipate a material improvement in the current diffi cult operating environment for our market-related businesses. As stated in our annual results announcement, we expect management earnings per share in FY2013 to be between 10% and 15% higher than in FY2012.

THE YEAR IN REVIEW

Year on year, Computershare experienced a fall in statutory basic earnings per share, which decreased by 41% to 28.16 cents in FY2012. Management earnings per share decreased by 12% to 49.09 cents in FY2012. Likewise, statutory net profi t after Non-Controlling Interests (NCI) fell 41% to $156.5 million. Management adjusted net profi t after NCI fell 12% to $272.8 million. Underpinned by acquisitions during the year our total management revenues grew 12.4% to $1,818.7 million, while operating cash fl ows also increased by 4.7% to $334.6 million.

Australia and New Zealand

Revenue in Australia and New Zealand increased 13.9% on FY2011 to $407.2 million, although management EBITDA was down materially, dropping 12.0% to $76.9 million. Revenues were bolstered by the acquisition of the Serviceworks Group and a stronger AUD relative to last year. Our employee plans business also produced revenue growth. In contrast, decreases in transaction activity signifi cantly infl uenced corporate actions and, to a lesser extent, register maintenance revenue streams. Competition and lower volumes for our communication services business have also affected earnings. Margin income deteriorated as balances and interest rates declined. Our New Zealand business also suffered from reduced corporate activity.

Asia

Revenue in the Asian region dropped 14.5% on the prior corresponding period (pcp) to $106.8 million, and management EBITDA fell 29.0% to $34.3 million. Weak investor sentiment has had a signifi cant impact on the IPO market in Hong Kong, resulting in an overall drop in issuer IPO activity as well as shareholder participation. On the other hand, register maintenance revenue has grown, as we have benefi ted from prior period capital raisings. Assets under management in our Indian mutual fund business have fallen resulting in a commensurate impact on revenues and earnings.

United Kingdom, Channel Islands, Ireland and Africa

Revenues in the UCIA region grew 1.2% on pcp to $293.4 million, while management EBITDA dropped 10.5% to $104.1 million. Corporate actions revenue was signifi cantly lower than FY2011. Our employee plans business delivered outstanding results, generated by revenue growth and expense control achieved through continued synergy benefi ts derived from the integration of the HBOS EES business. Our Channel Islands business, which services both plans and investor services clients and is signifi cantly larger since our HBOS EES acquisition, exceeded expectations.

Continental Europe

Revenue in the region grew 19.2% on pcp to $113.4 million, while management EBITDA increased 7.7% to $15.0 million. This increase was primarily driven by the full year contribution of Servizio Titoli (acquired in May 2011) and solid growth in the client base of our Russian businesses. The region remains affected by the Eurozone crisis, as demonstrated by the impairment of Continental Europe’s intangible assets outlined in our 13 June 2012 market announcement.

USA

US revenue grew 28.2% on FY2011 to $654.4 million and management EBITDA increased 0.2% to $125.0 million. The primary driver behind the revenue uplift was our acquisition of Specialized Loan Servicing in November 2011 and Shareowner Services in December 2011. Although it remains subdued, transactional revenue was higher than FY2011 as a result of our Shareowner Services business increasing our issuer client base. Bankruptcy and class action administration, mutual fund solicitation and post-merger clean-up activities remain well below previous highs. Margin income grew substantially due to the contribution of Shareowner Services’ balances.

Canada

Canadian revenue grew marginally compared to FY2011, increasing 1.9% to $208.5 million, while management EBITDA increased by 1.8% to $95.6 million. Employee plans revenue benefi ted from increased transactional activity and corporate proxy revenue also grew. Our small shareholder programs/post-merger clean-up business could not match record FY2011 earnings. An increase in client balances offset the negative impact of maturing hedges, with margin income moderately higher year on year.

PAGE 3

GLOBAL SERVICES

In FY2012 the Global Capital Markets Group (GCM) met the increased client demand for innovative cross-border solutions and processed more than 39,000 transactions worldwide. Despite subdued trading conditions for many market participants GCM had to increase its operational footprint to keep up with demand. Our US, UK and German-based businesses delivered a cross-border solution for Johnson & Johnson’s complex USD 21 billion acquisition of Swiss-listed Synthes Inc. GCM also started to develop a ‘fi rst of its kind’ solution to enable certain UK public companies to list their shares directly on US equity markets.

CAPITAL MANAGEMENT

The Company’s issued capital did not change during the year. There were 555,664,059 issued ordinary shares outstanding as at 30 June 2012. Since 30 June 2011 our total assets grew by $808.5 million to $3,681.7 million. Shareholders’ equity decreased $69.0 million to $1,176.5 million over the same period.

Since 30 June 2011 our net borrowings have increased to $1,313.0 million from $666.3 million. Debt facilities maturity averages 5.6 years following the $550.0 million private placement facility executed in February 2012.

DIVIDENDS

A fi nal dividend of AUD 14 cents per share (60% franked) was paid on 11 September 2012. This followed an interim dividend of AUD 14 cents per share (60% franked) paid on 23 March 2012.

TECHNOLOGY PRIORITIES

Computershare’s total technology spend for FY2012 increased by 32.8% to $212.5 million, while the ratio of technology expenditure to sales revenue increased to 11.7%. The total technology spend included an expensed amount of $57.7 million investment in R&D, compared to $55.4 million in FY2011.

Our technology teams’ major focus has been preparing to integrate Computershare Shareowner Services. As is typical with such projects, this integration has required an investment in infrastructure to handle the enlarged business, in addition to the creation of a number of development streams as we prepare to move records to Computershare platforms. Our technology teams have a great depth of knowledge in this area and a number of experienced senior staff have relocated to the US for the duration of the project. Running the same platforms for all our major business lines allows us to call on resources from all over the world. A signifi cant amount of the expected synergies will be realised by our Technology Group.

Elsewhere, Computershare continued to invest in new and enhanced operational platforms, helping to reduce costs and increase the effi ciency of our workforce.

INVESTMENT ANALYSIS

Capital expenditure for FY2012 was up 92.9% on FY2011 to $62.1 million; recent acquisitions and associated integration activities affected expenditure.

We continued our strategy of consolidating businesses around the world and pursuing diversifi ed revenue sources. Acquisitions included:

  • 100% of the Serviceworks Group, comprising three businesses – Serviceworks Management (a provider of solutions to the Australian utilities sector), ConnectNow (a provider of specialist home moving utility connection services across Australia) and Switchwise (a provider of electricity and gas supplier comparisons for Australian consumers). Serviceworks Management and ConnectNow were acquired on 31 August 2011 and Switchwise was acquired on 1 February 2012.

  • 100% of Specialized Loan Servicing LLC – a provider of primary and special fee-based services of residential mortgage loans based in Colorado, USA. Acquired 30 November 2011.

  • 100% of Mellon Investor Holdings LLC (renamed Computershare Shareowner Services LLC) – the shareowner services business of The Bank of New York Mellon Corporation and a leading provider of transfer agency and employee equity plan services to publicly listed US companies. Acquired 31 December 2011.

PAGE 4 Computershare Annual Report 2012

OUTLOOK

Computershare will continue to focus on:

Driving operational quality and effi ciency through improved measurement, benchmarking and technology

Improving front offi ce skills to protect and drive revenue

  • Seeking acquisition and other growth opportunities where they will add value and enhance returns for Computershare shareholders

In addition, we are committing priority resources to:

Integration of recent acquisitions

Continued improvement of our market position

  • Engagement with regulatory developments and market structure change across jurisdictions

Computershare has a strong operational and fi nancial platform from which to execute these strategies.

CONCLUSION

We would like to acknowledge and applaud the work done by Computershare employees all over the globe and would also like to express our gratitude to our fellow directors for their ongoing guidance and advice. We also extend our thanks to our shareholders and clients, we value your continued support and appreciate the trust you place in Computershare. Together, we will embrace the challenges and rewards of the year ahead.

==> picture [137 x 26] intentionally omitted <==

CJ Morris Chairman

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WS Crosby Chief Executive Offi cer

PAGE 5

Australia and New Zealand Regional Overview

Despite subdued market conditions, Computershare has experienced signifi cant wins and maintained market leading positions across the business in Australia and New Zealand. Strategic acquisitions and partnerships have put the region in a position to deliver enhanced services to our clients and their customers.

2012 HIGHLIGHTS

  • Winning the contract with New Zealand Treasury to manage the high profi le IPOs associated with the sale of state owned enterprises

  • Using our experience in effectively communicating with employees to help BHP Billiton and Fletcher Building win accolades at the 2012 Employee Ownership Australia Awards

  • Winning the contract for all of Superpartners’ inbound and outbound requirements, one of the most signifi cant new business appointments in Communication Services’ history

==> picture [222 x 190] intentionally omitted <==

----- Start of picture text -----

+14% -12%
Revenue Management EBITDA
08 09 10 11 12 08 09 10 11 12
Financial Year Financial Year
407.2
3. 1. 87.4
357.4
84
2961. 2955. 335 068. 651. 76.9
($ Million) ($ Million)
----- End of picture text -----

  • Launch of our joint venture Digital Post Australia, which will give every Australian the opportunity to receive mail via a secure online post box

  • Acquisition of the Serviceworks Group

YEAR IN REVIEW

Our Investor Services businesses in the region maintained their market leading positions with Australia and New Zealand both winning a number of signifi cant corporate actions during the year, despite M&A conditions remaining weak.

Ahead of schedule, Communication Services migrated substantial volumes of work on to our recently acquired continuous colour technology. We won an important long-term contract to provide inbound and outbound services to Superpartners.

Plan Managers experienced a 12th consecutive year of growth and continued to lead the market in complex global plan administration.

During the year we made two signifi cant strategic investments in the region:

  1. In August 2011 Computershare acquired the Serviceworks Group, which includes the Serviceworks Management, ConnectNow and Switchwise businesses. Serviceworks works with the Australian retail utilities sector providing solutions that range from consulting services to end-to-end back offi ce administration. ConnectNow delivers home utility connection services and Switchwise is a price comparison website for retail users of gas and electricity.

  2. In March 2012 Computershare launched Digital Post Australia, a joint venture with Salmat BPO and Zumbox. Digital Post Australia is a communication delivery service that can provide a secure digital post box for every Australian.

ACHIEVEMENTS

Investor Services continued to lead the market, and was rated number one by clients in the Australian Registry Service Provider Survey 2012. Despite a subdued M&A market, we achieved signifi cant corporate action wins, including Barrick Gold Corporation’s acquisition of Equinox Minerals Limited and a number of hybrid issues. Investor Services continued to provide thought leadership to clients and the broader market during the 2011 AGM season, with particular emphasis on the ‘two strikes’ rule and other reforms.

During FY2012 the New Zealand Treasury announced their Mixed Ownership Model (sale of State Owned Enterprise) program. Investor Services New Zealand was chosen to manage the IPO work that will form part of this multi-year program.

In Melbourne and Sydney the Communication Services print volumes were successfully migrated, ahead of schedule, onto the continuous inkjet printers that we acquired in 2011. Our inbound offering continued to resonate in the market place, as highlighted by winning the Superpartners inbound work. We also experienced sustained growth in locked box receivable processing for clients of leading banks.

In FY2012 Plan Managers continued to be the market leader in Australia resulting in another year of sustainable growth. Our reputation for successfully rolling out global plans was enhanced by the accolades received by BHP Billiton and Fletcher Building at the 2012 Employee Ownership Australia Awards, after Computershare Plan Managers had worked side by side with both clients to support the roll out of their respective plans.

Fund Services’ focus during FY2012 was on-boarding the signifi cant work won as a result of the growing relationships with key custodians and fund managers.

Notwithstanding the slow M&A market, Georgeson remained the market leader in the region for proxy solicitation services, working on deals such as SAB Miller’s takeover of Fosters.

OUTLOOK AND PRIORITIES

Computershare will continue to focus on delivering exceptional client service and quality across all of the service lines in the region, while striving at the same time to achieve operational effi ciencies. This should ensure that we are well placed to benefi t from the anticipated turnaround in market activity.

In the coming year Computershare will look to fi nalise the integration of the Serviceworks Group and maximise our growth opportunities in both the Australian and overseas markets. We will also focus on making digital mail available to Australian households through our investment in Digital Post Australia.

PAGE 6 Computershare Annual Report 2012

Asia Regional Overview

Computershare’s registry-related, Plan Managers and Georgeson businesses in Asia continued to grow during the fi nancial year. However, overall revenue was down due to the low number of IPOs and large fund raising activities.

2012 HIGHLIGHTS

  • 38% increase in revenue for Plan Managers business

  • New Trust business launched to support a one-stop solution for employee share plan management

  • Tripled the number of shareholder identifi cation service clients

  • Continued increase in recurring registry revenue in both Hong Kong and India

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----- Start of picture text -----

-14% -29%
Revenue Management EBITDA
08 09 10 11 12 08 09 10 11 12
Financial Year Financial Year
3134. 0. 124.9 485. 507. 48.3
117
3. 106.8 34.3
91 275.
($ Million) ($ Million)
----- End of picture text -----

YEAR IN REVIEW

The Plan Managers business achieved signifi cant market penetration, with a 38% increase in revenue over the last fi nancial year, due to growing market demand and our competitive one-stop solution.

Georgeson continued to experience growth, with 42 new clients for Shareholder Identifi cation and continued success with Proxy Solicitation mandates.

Although IPO activity decreased further as a result of the global economic downturn, Computershare maintained the leading position in the Hong Kong registry market, managing 74% of all capital raised and capturing 49 new fl oats.

ACHIEVEMENTS

We added new clients to our Plan Managers’ portfolio, including Sun Hung Kai Properties, Li & Fung Limited and MGM China Holdings Limited.

Plan Managers also launched a series of educational seminars about all employee share plans in Mainland China and Hong Kong, focusing on the practical aspects of introducing a plan and providing useful training for HR, Tax and Finance teams. Over 100 attendees are regularly taking part.

A series of webinars on subjects that are important to issuers have been introduced for our registry clients and have attracted an average of 100 attendees per session.

Karvy Computershare successfully supported a new Government Identifi cation project, designed to provide Indian citizens with secure ID cards as part of a national register.

OUTLOOK AND PRIORITIES

Computershare will continue to explore further growth opportunities in new markets and services within the region, and will seek to further cement our position as a trusted partner of our clients in order to expand the uptake of our product portfolio. We also seek to assist authorities with market structure changes.

PAGE 7

United Kingdom, Channel Islands, Ireland & Africa Regional Overview

Plan Managers, Business Services and Offshore all performed strongly in FY2012 and helped to largely offset the negative impact of the subdued M&A and corporate actions markets in the UK, Ireland and South Africa. Other business lines remained resilient despite operating in a challenging market. Investor Services and Voucher Services maintained high levels of customer satisfaction.

2012 HIGHLIGHTS

  • The successful consolidation of our Plan Managers business in the UK and Offshore, with more than 90% of clients now migrated to our SCRIP system and no client losses

  • The Deposit Protection Service, now in its fi fth year, experienced steady growth in the number of tenancies registered, and completed its millionth deposit repayment in February 2012

  • Our clients voted us ‘Number 1 Registrar’ for the fi fth year running in Capital Analytics’ FY2012 survey

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----- Start of picture text -----

+1% -10%
Revenue Management EBITDA
08 09 10 11 12 08 09 10 11 12
Financial Year Financial Year
330.9 161.4
293.4
289.9
262.0 269.0 113.8 116.3
104.1
80.8
($ Million) ($ Million)
----- End of picture text -----

YEAR IN REVIEW

The economic environment remained challenging, with subdued IPO and M&A activity. However, our diverse range of business lines operating in different markets, together with a focus on cross-selling and maintaining excellent client relationships, has helped to mitigate the impact of macro economic conditions.

ACHIEVEMENTS

In July 2012, for the fi fth year running, clients voted Investor Services as the ‘Number 1 Registrar’ in Capital Analytics’ FY2012 survey of FTSE 350 companies.

Our Investor Services business has proved to be resilient and is meeting expectations. During the year we completed a number of high-profi le projects including Glencore International plc, Polyus Gold International Ltd and Evraz plc’s successful IPOs, and the exchange tender offer for Bank of Georgia Holdings PLC.

Our Plan Managers business experienced broad-based growth. The Employee Equity Solutions acquisition and its continued integration brought many benefi ts, including a larger client base. Client retention and contract renewal rates have been very high. During the year, we were appointed to administer the Rio Tinto Group’s global employee stock purchase plan, as well as Virgin Media Inc.’s all-employee Share Incentive Plan.

Business Services performed well, with The Deposit Protection Service maintaining a strong contribution due to growth in the number of tenancies registered.

Market conditions continue to be highly competitive for our Voucher Services business, but we have benefi ted from deploying new streamlined web services and carefully managing costs.

Computershare Offshore performed strongly. Our offshore registry business won 90% of the requests for tender we responded to in FY2012, including Polymetal International PLC, whilst Plan Managers won 86%, including African Barrick Gold plc and Randgold Resources Ltd. Existing Offshore Plan Managers’ clients, Rolls-Royce PLC and John Wood Group PLC, were both successfully migrated.

Our Communication Services business continues to service the region internally as well as expanding our external offering.

Georgeson UK saw increased demand for support as issuers faced greater shareholder activism. We continue to maximise cross-selling opportunities.

OUTLOOK AND PRIORITIES

This coming year we will fi nalise all the migration and integration activities associated with the acquisition of Employee Equity Solutions. We have already enjoyed signifi cant benefi ts from the new larger Plan Managers business and we expect these to increase in due course.

We will launch the Letting Protection Service Scotland (LPS Scotland), a custodial tenancy protection scheme that will build on the extensive experience we have already gained from delivering deposit protection services in England and Wales.

We are well positioned to leverage our global capabilities, as London continues to attract issuers from around the world despite the challenging economic environment.

PAGE 8 Computershare Annual Report 2012

Continental Europe Regional Overview

Growth in Continental Europe remains subdued as

Computershare’s businesses in the region continue to feel the impact of the uncertain outlook for the Eurozone. In the face of these diffi cult conditions no acquisition opportunities were realised in FY2012 and efforts were instead focused on the integration of Servizio Titoli and on generating revenue by exploiting the synergies between the different markets within the region.

2012 HIGHLIGHTS

  • Our client base grew by 200

  • VEM Aktienbank AG continues to be a market leader in rights issues and admissions

  • Servizio Titoli is now fully integrated with Computershare and has performed well, with the business achieving record revenue and profi tability

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----- Start of picture text -----

+19% +8%
Revenue Management EBITDA
08 09 10 11 12 08 09 10 11 12
Financial Year Financial Year
152-
Overview
113.4
100.7
95.1
83.2
75.0
27.3
15.2 13.9 15.0
12.4 16-
($ Million) ($ Million)
42
----- End of picture text -----

YEAR IN REVIEW

Continental Europe remains a very weak market, with the lowest levels of corporate activity since 2003. FY2012 saw no IPO activity in Denmark and only two IPOs in Germany, one of which was managed by VEM Aktienbank AG. Although opportunities for corporate development have been identifi ed and analysed, we remain cautious given the macro-economic insecurity in the region.

ACHIEVEMENTS

The position of our Russian registry business within the market remains solid. We have experienced signifi cant growth in our client base and we have supported major corporate actions including share buy-backs for both Baltika Breweries and the Norilsk Nickel Group.

Computershare’s Russian registry business now holds the largest market share in the country. Further integration of our operational services and functions are well underway and in FY2012 we launched an enhanced package of online services for issuers and investors.

Computershare Russia and our Global Capital Markets Group are actively involved in the discussions around the European Commission’s new Central Securities Depository (CSD) regulations and the way market participants, including Registrars, should work together for the benefi t of issuers and investors.

We continue to maintain market share in both Sweden and Denmark despite strong competition from local central securities depositories. In Sweden we developed a new proxy tabulation service to help issuers manage foreign investors’ proxy votes more securely and effi ciently and in Denmark we have steadily grown our Plan Manager clients and have remained the market leader in Long Term Incentive Plans (LTIPs).

FY2012 saw the completion of the full migration of Servizio Titoli’s services into Computershare, with the newly integrated business already performing well and contributing to the region.

Computershare’s product and service offerings were combined with Georgeson Italy to provide a unique and integrated portfolio to the market. Activities, such as EGMs and rights issues at the end of 2011, had a very positive impact on our performance.

In FY2012 we won our fi rst DAX mandate, K+S AG, and provided support during this German client’s fi rst AGM since it switched from bearer to registered shares in 2011.

Our Meetings Services business continues to dominate the DAX, where we retained 26 out of the DAX top-30 index. VEM Aktienbank AG acted as an integral part of Computershare’s offering of cross-border transactions between North America and Continental Europe.

Our Corporate Proxy business in Southern Europe remained strong throughout the year, with Italy performing especially well under legislative changes that now allow the ‘proxy fi ghts’ typical in other European countries.

OUTLOOK AND PRIORITIES

We will continue to identify and selectively pursue growth and acquisition opportunities in all major European markets but remain cautious while the economic outlook remains subdued and uncertain. We will focus on looking for ways to harmonise products, services, systems and procedures to drive organic growth in the region.

PAGE 9

USA Regional Overview

Weak economic conditions continued into FY2012 and had a negative impact on regional results. Despite these challenges, we generated positive momentum through cross-sell opportunities and operational effi ciencies driven by strategic acquisitions and partnerships, which have positioned the region to deliver a deeper product offering and enhanced services to the market place.

2012 HIGHLIGHTS

  • The successful completion of the acquisition of our largest US competitor – the shareowner services business of The Bank of New York Mellon Corporation

  • The acquisition of Specialized Loan Servicing, LLC (SLS), a primary and special fee-based servicer of residential mortgage loans, which complements our core communication and fi nancial transaction processing infrastructure

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+28% 0%
Revenue Management EBITDA
08 09 10 11 12 08 09 10 11 12
Financial Year Financial Year
3. 654.4 1.
5.
3. 593 4. 143
529 510.4 124.8 125.0
493 118
096.
($ Million) ($ Million)
----- End of picture text -----

YEAR IN REVIEW

Low interest rates and minimal issuer activity continued to have a negative impact on the region’s performance. Positive news came from the cross-sell and effi ciency opportunities gained through Computershare’s US acquisitions.

ACHIEVEMENTS

Despite low levels of corporate activity, effective collaborations between Computershare Investor Services and Shareowner Services resulted in our appointment to a range of high profi le corporate actions. Computershare facilitated Facebook’s transition from private to public, moving nearly two billion shares. We also won the business related to the United Technology Corporation’s USD 16.4 billion acquisition of the Goodrich Corporation. Client retention has been very strong even though we have faced signifi cant competitive pressure from other transfer agents.

The decision to grow our Shareowner Services’ stock options administration business will provide US clients with a complete employee plan solution and adds to Computershare’s global plans offering. In the three months since we affi rmed our commitment to the options space, our sales pipeline revenue has increased by 100%.

KCC’s production hubs in El Segundo, CA and Memphis, TN have been converted to Computershare Communication Services’ sites, and all the Communication Services facilities in the US have been certifi ed to ISO 9001:2008 standard again, increasing revenue opportunities across our client base.

Georgeson Corporate Proxy achieved signifi cant business wins by leveraging access to the Shareowner Services client base. Transatlantic Holdings, Inc. selected Georgeson to manage one of the largest and most complex solicitations of the year.

Despite the slow market, we have seen a recent increase in important deals won by our Fund Services business, including contracts with MetLife, Inc. and Invesco Ltd.

Through KCC, Computershare continue to be the number one provider of bankruptcy claims administration in the market. In the fi rst six months of 2012 we managed three of the largest bankruptcies fi led so far this year – Hostess Brands, Inc., Eastman Kodak Company and Residential Capital, LLC. Our class action administration business continues to reach signifi cant milestones including being named ‘Best Claims Administrator’ by the New York Law Journal , the National Law Journal and The Recorder .

In the seven months since Computershare acquired Specialized Loan Servicing, LLC (SLS), the company has experienced tremendous growth. SLS received ratings upgrades from both Moody’s and Fitch early in 2012, following the announcement of the acquisition.

OUTLOOK AND PRIORITIES

We will continue to make the best use of cross-sell opportunities as we migrate all of the clients from the recently acquired Shareowner Services business onto Computershare’s record keeping system.

Our Communication Services business will capture all the business that was previously outsourced by Shareowner Services in the region, as well as bringing the work previously outsourced by SLS in house.

Computershare’s SLS business recently received the necessary approvals to begin servicing mortgages for the three major government-sponsored entities. Continued investment in infrastructure and ongoing leverage of Computershare’s banking relationships will help identify additional opportunities for government, prime and commercial loan servicing.

Our KCC Class Action business will look to continue its upward trend in the number of proposals and wins. FY2013 priorities include developing further technology enhancements, delivering identifi ed revenue opportunities and extending the marketing of our class action escrow product and service.

The bankruptcy market is expected to be challenging in FY2013 as case volumes have dropped to pre-fi nancial crisis levels. Our KCC business will focus on retaining market share in the face of increased competition and best positioning ourselves to benefi t from any rebound in Chapter 11 fi ling activity.

The US market and business environment will continue to present challenges in FY2013. To maximise effi ciencies, we plan to make the most signifi cant consolidations to date in relation to our operations and facilities. The long-hoped-for recovery will be linked, in part, with the outcome of the US Presidential elections in November 2012.

PAGE 10 Computershare Annual Report 2012

Canada Regional Overview

In spite of ongoing soft global markets, Computershare Canada continued to lead the market and deliver strong returns. In FY2013 the region will remain focused on client retention and will continue to develop the skills of back offi ce and client-facing representatives to ensure quality.

2012 HIGHLIGHTS

Investor Services successfully retained key clients on long-term mandates and were once again engaged in the majority of Canada’s signifi cant corporate actions

Acting as paying agent for the National Housing Act Mortgage-Backed Securities and Canada Mortgage Bond programs, Computershare Canada managed the distribution of guaranteed payments to investors in excess of CAD 33 billion

Plan Managers continued to absorb large increases in activity while also driving cost base reductions through ongoing process improvements and technology enhancements

+2
%
Revenue
224.3
182.1
190.4
204.7 208.5 +2
%
Management EBITDA
93.9
95.6
100.9
83.1
85.8
+2
%
Management EBITDA
93.9
95.6
100.9
83.1
85.8
08
09
10

Financial Year
11 12 ($ Million) 08
09
10
Financial Year
11
12
($ Million)

ACHIEVEMENTS

Investor Services continued to enhance the client experience by introducing products that have made proxy voting even simpler for our clients and their shareholders. Through involvement in various working groups and in liaison with regulators working on changes to existing legislation, we continue to be a leader in proxy reform in Canada.

Computershare managed several large corporate actions including:

The restructure of Newmont Mining Corporation

The merger of Provident Energy Ltd. and Pembina Pipeline Corporation

The scheme arrangement and reincorporation of Centamin Egypt Limited

The spinoff of NovaCopper Inc. by NovaGold Resources Inc.

Notable asset reunifi cations for Teck Resources Limited and Rio Tinto Alcan

Plan Managers retained top ten client National Bank of Canada, through a successful RFP response.

Our Corporate Trust business had another strong year. We acted as the subscription receipt agent for Caisse de Dépôt et Placement du Québec’s CAD 1 billion investment in CGI Group Inc. and also as the debt trustee in National Bank of Canada’s CAD 1 billion Medium Term Notes issued on 12 April 2012. We continued to win a number of mandates on P3 offerings and Oil Royalties, and we experienced ongoing Broker Registered Products growth.

Georgeson worked on several high-profi le and contentious shareholders meetings including providing solicitation services for the friendly offer for the VenGrowth Funds and the contested shareholder meetings of Canadian Pacifi c Railway Ltd. and CV Tech Group Inc. to replace their respective board of directors.

OUTLOOK AND PRIORITIES

Client retention, together with generating new revenue from existing relationships, will continue to be our priority in FY2013. High quality service from our back offi ce and client-facing staff will be a major focus in the coming year. Through an ongoing commitment to technology enhancements and product development we will continue to prioritise client needs and satisfaction.

PAGE 11

Technology Overview

Computershare continues to invest in technology to lower costs and drive effi ciencies across our global operations. We constantly enhance our products with upgrades and new features in response to client feedback, regulatory changes and industry-wide initiatives.

HIGHLIGHTS

Mobilisation of our technology teams to achieve cost synergies from acquisitions

The appointment of senior staff in IT Vendor Management and a Chief Information Security Offi cer

Preparation of processes and systems to support Digital Post Australia

Deployment of fi rst mobile applications

YEAR IN REVIEW

Computershare’s total technology spend for FY2012 increased by 32.8% to $212.5 million, while the ratio of technology expenditure to sales revenue increased to 11.7%. The total technology spend included an expensed $57.7 million investment in R&D, compared to $55.4 million in FY2011.

Our technology teams’ major focus has been preparing to integrate Computershare Shareowner Services. As is typical with such projects, this integration has required an investment in infrastructure to handle the enlarged business, in addition to the creation of a number of development streams as we prepare to move records to Computershare platforms. Our technology teams have a great depth of knowledge in this area and a number of experienced senior staff have relocated to the US for the duration of the project. Running the same platforms for all our major business lines allows us to call on resources from all over the world. A signifi cant amount of the expected synergies will be realised by our Technology Group.

Another major focus has been completing the re-write of our Investor Centre website, which gives shareholders direct access to their portfolio and enables them to quickly and securely update their details and download important information.

Elsewhere, Computershare continued to invest in new and enhanced operational platforms, helping to reduce costs and increase the effi ciency of our workforce.

Cost control and effective vendor management have been priorities within our Technology Group during FY2012, and we have taken the opportunity to negotiate more favorable terms on a number of key contracts.

ACHIEVEMENTS

We successfully prepared systems and infrastructure for the Computershare Shareowner Services integration

We delivered our Mobile Device Proxy Voting Application in multiple jurisdictions

In the US we met Cost Basis Regulatory Requirements

We enhanced our multi-channel inbound communications platform

Building on existing technology deployed in England and Wales, we launched our Letting Protection Service in Scotland

OUTLOOK AND PRIORITIES

During the next 12 months a signifi cant proportion of our Global Technology Team will be focused on the integration work associated with recent acquisitions to achieve projected synergy targets.

We will also continue to invest in infrastructure in many areas. Initiatives include deploying multi-tiered storage strategies to save costs, rolling out virtual desktops to keep data securely within data centres while also delivering green IT benefi ts, as well as further increasing our level of virtualisation.

Collaboration tools, such as our BoardWorks iPad application will be used to help teams around the world benefi t from best practice and the ability to share ideas and initiatives quickly. We also plan to deploy a full VOIP network with video, chat and IM services to assist with this.

We will deliver additional features for our mobile applications, as well as investing in our governance frameworks.

Information security is an ongoing focus for our teams. Globally there has been increased public awareness of corporate use of personal information, which has been accompanied by legislation and regulations intended to strengthen data protection, information security and consumer privacy. Computershare has invested over $80 million to date and will continue to invest heavily in this space across multiple programs to provide assurance to our customers.

PAGE 12 Computershare Annual Report 2012

Global Capital Markets Overview

In FY2012 business demand for innovative cross-border solutions continued to grow and transaction processing volumes held up, despite subdued trading conditions for many market participants. In line with demand, the Global Capital Markets (GCM) Group’s operational footprint expanded to increase capabilities.

HIGHLIGHTS

Our US, UK and German-based businesses’ effi cient delivery of a cross-border solution for Johnson & Johnson’s complex USD 21 billion acquisition of Swiss-listed Synthes Inc.

Successfully processing more than 39,000 cross-border transactions around the world

Developing a ‘fi rst of its kind’ solution to enable certain UK public companies to list their shares directly on US equity markets

YEAR IN REVIEW

Services and Solutions

Clients with cross-border listings increased by 4% in FY2012; new client listings were largely offset by natural attrition, due principally to M&A activities and a number of small-cap issuers de-listings from the London Stock Exchange’s Alternative Investment Market.

During the year we were engaged in various cross-border projects, where issuers and advisers benefi ted from our expertise in managing complex transactions. Notable examples included Johnson & Johnson’s USD 21 billion acquisition of Swiss-listed Synthes Inc. for which our US, UK and German-based businesses delivered an integrated cross-border solution.

Innovation was a prominent feature in FY2012. This was largely driven by the re-domestication of some US companies to the UK, necessitating the unprecedented direct listing of UK ordinary shares on the NYSE. This enabled the UK Plc issuers to participate in the S&P500 Index. Historically (since 1927) UK Plc issuers have listed, traded, and settled in the US via ADRs (American Depositary Receipts). Working in collaboration with clients and their advisers, we developed a direct listing solution to allow the ordinary shares of these UK companies to be declared eligible for settlement at the Depository Trust & Clearing Corporation in New York. We delivered this solution for Aon Plc, Rowan Companies Plc and Ensco Plc, and we expect that other issuers will show interest in this model over time.

Global Transactions: cross-border settlements

Despite reduced trading volumes our Global Transactions Group, based in locations that span all the major time zones, still processed over 39,000 cross-border transactions (only 3,000 less than last year) for brokers, custodian banks and institutional investors. In FY2012, we expanded our Global Transactions Team’s operations to Jersey (Channel Islands), further extending the geographic coverage for market participants, and successfully building on the group’s expansion into Hong Kong during the fi rst half of 2011.

Market Development

GCM continued to participate in and infl uence regulatory policy discussions in Canada, the European Union, Hong Kong, Russia, the UK and the US, helping regulators, market infrastructure providers and other stakeholders consider potential changes to national market regulations, structures and operations. To promote the interests of issuers and their shareholders, Computershare made key policy submissions and/or actively engaged in regulatory and market dialogues on the following matters in FY2012:

The European Commission’s proposed legislation to regulate the functions of Central Securities Depositories (CSDs), including rules relating to settlement discipline, the dematerialisation of securities and ongoing market harmonisation initiatives

EU-level consultations on corporate governance, proxy voting issues and the future of EU company law

  • The Kay Review of UK equity markets and long-term decision-making

  • The proposed introduction of industry standards for a range of corporate action processes in European markets

  • Reform of the Canadian shareholder communications framework and the ‘notice and access’ service for shareholder communications expected for the 2013 proxy season

The Securities and Futures Commission led a market initiative to create a dematerialised environment in Hong Kong

Changes to the Russian market that will result in the introduction of its proposed CSD in 2013

OUTLOOK AND PRIORITIES

Our pipeline looks promising, provided that market conditions do not deteriorate further and proposed transactions materialise. Some Exchange Traded Funds (ETFs) are actively planning to cross-list their products on key international markets including Australia, Germany and Hong Kong. Interest in our cross-border services indicates that issuers continue to look for innovative services to access global markets. We plan to remain best placed to deliver innovative cross-border solutions, especially as issuers and market participants increasingly recognise the benefi ts of dealing with an international service provider.

Supported by our proprietary platform, xSettle, we expect to benefi t from any increase in cross-border trading volumes and new crossborder listings during the next 12-24 months as new opportunities emerge.

Engaging in market structure initiatives in key global markets will continue to be a high priority for our Market Development Group. These initiatives are expected to include signifi cant changes to European settlement infrastructure, proposed dematerialisation initiatives in Europe, Hong Kong and potentially the US, and proposed improvements to shareholder communications and proxy voting in a range of markets, including the US and Canada. We also plan to engage in market stakeholder and regulatory discussions regarding the launch of the new CSD structure in Russia.

PAGE 13

Corporate Responsibility

Computershare is committed to conducting business in ways that produce social, environmental and economic benefi ts for communities around the world.

During FY2012, Computershare had a global focus on reducing paper usage in our day-to-day activities around the world, with some fantastic results. We also rolled out an environmental data management platform named ‘Impact Management System’, for capturing, evaluating and reporting on our environmental performance.

OUR APPROACH

Computershare understands the importance of responsible citizenship, governance and transparency. We have a long history of active engagement with our workforce, communities and marketplace. We are committed to a transparent, accountable approach to business and to recognising the legitimate interests of all stakeholders.

Sustainability is a key focus across Computershare and we actively work towards managing and reducing our long-term impact on the environment. In addition, Computershare continues to develop a range of services that assist clients to achieve their own sustainability objectives.

ACHIEVEMENTS

In an industry that traditionally relies on paper, we are striving to reduce our usage. In FY2012 we introduced the PaperLESS Challenge – a global competition between Computershare offi ces to reduce paper usage. Our employees shared ideas on how to do this via message boards and print statistics were collected each month.

Globally, we reduced paper usage by 2.7 million printed pages during the six month challenge – a 10% reduction, which is equivalent to saving more than 300 trees. This achievement was the direct result of a company-wide change in behaviour and the implementation of our PaperLESS Challenge ideas.

The reduction of paper usage has continued since the end of the challenge. In our North American offi ces, the total number of printed pages was reduced by 750,000 for March 2012 (compared to the same period in 2011). This 30% reduction equates to a stack of paper the height of a 25-storey building. In the UK, print output has reduced year on year by over 655,000 pages following the introduction of environmentally friendly swipe-activated printers.

Whenever we refurbish an offi ce anywhere around the globe we take the opportunity to make our work spaces more sustainable. For example, we installed a more effi cient air conditioning system in Bristol, which has saved an average of 40,000 kWh per month; and introduced built-in recycling bins in Hong Kong, which have reduced unnecessary waste.

We have systemised the recording and measurement of our impact on the environment across our offi ces globally, as well as capturing historical data. We use this information to track our performance.

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PAGE 14 Computershare Annual Report 2012

Staff Engagement

We undertook many staff engagement initiatives in FY2012, including quarterly Green Days and seasonal activities, such as an Advent Calendar containing environmental tips. A highlight was the introduction of a sustainability course for employees, which encourages the adoption of economically and environmentally friendly practices in the workplace. Currently available in English and French, the course focuses on everyday scenarios to help and motivate employees to make green decisions in relation to a range of issues, including:

Printing habits

  • Energy consumption

  • Water usage

  • Purchases that include plastic components

Commuting and transportation

Hundreds of staff have completed the course and we are planning to translate it into other languages to make it accessible to more of our employees. The course is compulsory for all new starters who speak English or French.

Green IT

Supporting Computershare’s overall sustainability goals, Computershare Technology Services strives to maintain a balance between providing outstanding service to our ever expanding business units and stabilising or reducing power consumption requirements.

Power reduction has been a priority for the team working on our global storage solutions. Projects to archive our massive volumes of inactive data more effi ciently have reduced power consumption for our storage hardware. Our Canton data centre in the US continues to excel in power saving initiatives including the installation of under-fl oor air movers to assist the effi cient segregation of cold air from hot air within the data centre. This has considerably reduced our cooling requirements and overall power requirements. Energy and hardware savings have also been achieved via our ongoing global server virtualisation project. So far, over 80% of servers have been moved from physical to virtual environments.

As well as saving paper, our UCIA region’s printer refresh and reduction project is already delivering signifi cant power savings.

In addition to these new projects, we continued to implement many other sustainability initiatives including our e-Waste landfi ll diversion program, desktop power management, LCD monitor replacements and printer rationalisations.

Change a Life

Computershare’s Change a Life initiative has continued to fund projects that address poverty and empower communities to effect change around the world. Computershare matches all employee payroll contributions to Change a Life globally and has invited its securityholders to donate their dividends to the cause. To date, the foundation has distributed more than AUD 6 million.

Change a Life currently supports the Sunrise Children’s Village orphanage project in Cambodia and three World Vision community learning centres in Kenya. Construction of Computershare’s Sunrise 3 Village, located near Sihanoukville on the coast of Cambodia, was completed in July 2012 and a number of children moved in immediately. Local children will be taught English in the new centre’s classroom and the local community will be engaged in the project to foster stronger relationships for many years to come.

In November 2011, 30 Computershare employees undertook an eight-day, 450km bike ride across Cambodia. They survived extreme humidity and encounters with rabid monkeys to raise AUD 160,000 to fund the specialist medical clinic that serves the children with HIV/AIDS living in Sunrise 3.

A regular fi xture in the South African charity fundraising calendar, Computershare’s fourth annual Change a Life bike ride saw 72 business leaders and employees cycle over 500km across Namibia, raising a remarkable AUD 1.5 million.

To fi nd out more about Change a Life, please visit www.changealife.com.au

eTree[®]

The past year has seen almost 30,000 new registrations for electronic communications through our global eTree programme. Overall donations surpassed AUD 2.5 million during the year and nearly 4.8 million trees have now been planted as a result, including over 17,000 in Thomson Creek, Victoria, Australia, which will help to preserve 17 hectares of local fauna and fl ora.

Products and Services

Our UCIA region introduced a Sustainable Registry Management package for their clients, designed to complement the issuers’ Corporate Social Responsibility practices. This suite of electronic documents and websites provides direct cost savings for issuers and delivers a better customer experience.

Our US business is working towards the implementation of Zumbox, a digital electronic mailbox service designed to eliminate physical documents and to make it easier to reduce paper usage in the billing chain, while our joint venture, Digital Post Australia, has announced the planned introduction of the same technology to the Australian market.

PAGE 15

Corporate Governance Statement

1. COMPUTERSHARE’S APPROACH TO CORPORATE GOVERNANCE

Effective corporate governance is important to Computershare, and the Board is committed to maintaining high standards of corporate governance by overseeing the implementation of a sound governance framework for the management and conduct of its business. A description of Computershare’s main corporate governance practices is set out in this corporate governance statement. All practices were in place for the entire year ended 30 June 2012, unless otherwise stated. References in this statement to the ‘Group’ refer to Computershare Limited and its controlled entities.

2. BOARD RESPONSIBILITIES

The Board is responsible for the corporate governance of the Group and is governed by the principles set out in the Board Charter. A copy of this Charter is available from the corporate governance section of the Computershare website: www.computershare.com.

The principal role of the Board is to ensure the long-term prosperity of the Group and, in doing so, to determine the Group’s strategic direction. The Board also sets broad corporate governance principles, which govern the Group’s business operations and accountability, and ensures that those principles are effectively implemented by management.

Other responsibilities of the Board are set out below.

  • Overseeing the Group and its global operations.

  • Appointing and removing, where appropriate, the senior executives of the Group.

  • Providing input into and approving the corporate strategy for the Group, and the related performance objectives, developed by management.

  • Monitoring management’s implementation of, and performance with respect to, the agreed corporate strategy.

  • Reviewing and ratifying the system of governance, including the Group’s risk management practices and internal compliance and controls, to ensure an appropriate governance framework is in place and operating effectively.

Approving budgets and monitoring progress against them.

Ensuring executive remuneration is appropriate and consistent with guidance provided by the Board’s Remuneration Committee.

In addition, the Board has delegated to senior management responsibility for certain matters, including those set out below.

Managing the Group’s day-to-day operations in accordance with Board-approved authorisations, policies and procedures.

Developing the Group’s annual budget, recommending it to the Board for approval and managing the Group’s day-to-day operations within that budget.

Implementing the agreed corporate strategy and making recommendations on signifi cant strategic initiatives.

3. COMPOSITION OF THE BOARD OF DIRECTORS

Computershare’s Constitution provides that the Board must have a minimum of three directors and a maximum of ten directors, with at least two directors being required to retire from offi ce at each Annual General Meeting. Re-appointment is not automatic and if retiring directors would like to continue to hold offi ce they must submit themselves for re-election by Computershare’s shareholders at the Annual General Meeting. No director (other than the Managing Director) may be in offi ce for longer than three years without facing re-election.

THE DIRECTORS

The Board has an appropriate mix of the skills, knowledge and experience necessary to govern the Group and understand the markets and challenges that the Group faces. As at the date of this Annual Report, the Board composition (with details of the professional background of each director) is as follows.

Christopher John Morris

==> picture [86 x 89] intentionally omitted <==

Position: Chairman Age: 64 Independent: No

Term of Offi ce:

Chris Morris and an associate established Computershare in 1978. He was appointed Chief Executive Offi cer in 1990 and oversaw the listing of Computershare on the ASX in 1994. Chris became the Computershare Group’s Executive Chairman in November 2006 and relinquished his executive responsibilities in September 2010. Chris was last re-elected in 2010.

Skills and Experience:

Chris has worked across the global securities industry for more than 30 years. His knowledge, long-term strategic vision and passion for the industry have been instrumental in transforming Computershare from an Australian business into a successful global public company.

Other Directorships and Offi ces (current and recent):

Non-Executive Chairman of Car Parking Technologies Limited (appointed in March 2009) Non-Executive Director of Webfi rm Group Limited (appointed in September 2010)

Board Committee Memberships:

Chairman of the Nomination Committee Chairman of the Acquisitions Committee Member of the Remuneration Committee

PAGE 16 Computershare Annual Report 2012

W. Stuart Crosby

==> picture [86 x 92] intentionally omitted <==

Position: Chief Executive Offi cer Age: 56 Independent: No

Penelope Jane Maclagan BSc (Hons), DipEd

==> picture [86 x 97] intentionally omitted <==

Position: Non-Executive Director Age: 60 Independent: No

Dr Markus Kerber Dipl.OEC, Dr. Rer. Soc.

==> picture [86 x 93] intentionally omitted <==

Position: Non-Executive Director Age: 49 Independent: Yes

Term of Offi ce:

Stuart Crosby was appointed Chief Executive Offi cer and President of Computershare in 2006. He has been with Computershare for over 10 years.

Skills and Experience:

Stuart was National Head of Listings at the Australian Stock Exchange and held senior roles with the Hong Kong Securities and Futures Commission before joining Computershare in 1999. He played a key role in building Computershare’s interests in Asia and continental Europe and spent several years managing the company’s operations in Australia, New Zealand, India and Hong Kong. Before being appointed Chief Executive Offi cer and President of Computershare, Stuart was the Group’s Chief Operating Offi cer.

Computershare Board Committee Membership:

Member of the Nomination Committee Member of the Acquisitions Committee

Term of Offi ce:

Penny Maclagan joined Computershare in 1983 and was appointed to the Board as an Executive Director in May 1995. Penny relinquished her executive responsibilities in September 2010. Penny was last re-elected in 2009.

Skills and Experience:

Penny has over 30 years of experience and knowledge in the securities industry. Having led Computershare’s Technology Services team until 2008, Penny has a very deep understanding of Computershare leading proprietary technology that contributes to its competitive advantage in the global marketplace.

Other Directorships and Offi ces (current and recent):

Non-Executive Director of Car Parking Technologies Limited (appointed in February 2011)

Board Committee Membership:

Member of the Nomination Committee Member of the Remuneration Committee

Term of Offi ce:

Markus Kerber was fi rst appointed to the Board as a Non-Executive Director in August 2004. In November 2009 he was required to retire due to his appointment as the Head of the Planning Department in the German Treasury. Markus was re-elected to the Board in 2011.

Skills and Experience:

Markus is Managing Director of the German Federation of Industries. Markus has worked as an investment banker in London in the equity capital markets divisions of Deutsche Bank AG and S.G. Warburg & Co Limited. Prior to his appointment to the German Treasury, Markus was the Director General at the German Ministry of the Interior from 2006 until 2009. Between 1998 and 2005 he was Chief Financial Offi cer, Chief Operating Offi cer and Vice Chairman of the Supervisory Board of GFT Technologies AG.

Other Directorships and Offi ces (current and recent):

Member International Institute for Strategic Studies (IISS) (London) Member of the German Council on Foreign Relations (DGAP) (Berlin)

Board Committee Membership:

Member of Acquisitions Committee Member of Remuneration Committee Member of Nomination Committee

PAGE 17

Corporate Governance Statement

Simon Jones

M.A.(Oxon), A.C.A.

==> picture [86 x 92] intentionally omitted <==

Position: Non-Executive Director Age: 56 Independent: Yes

Term of Offi ce:

Simon Jones was appointed to the Board in November 2005 as a Non-Executive Director. Simon was last re-elected in 2011.

Skills and Experience:

Simon is a chartered accountant with extensive experience in investment advisory, valuations, mergers and acquisitions, public offerings, audit and venture capital. Simon was previously a Managing Director of N.M. Rothschild and Sons (Australia) and Head of Audit and Business Advisory (Australia & New Zealand) and Corporate Finance (Melbourne) at Arthur Andersen.

Other Directorships and Offi ces (current and recent):

Director at Canterbury Partners Non-Executive Director (since 2003) and Chairman (appointed in November 2009) of Melbourne IT Limited Chairman of the Advisory Board of MAB Corporation Pty Ltd

Board Committee Membership:

Chairman of the Risk and Audit Committee Member of the Nomination Committee Member of the Remuneration Committee Member of the Acquisitions Committee

Arthur Leslie (Les) Owen BSc, FIA, FIAA, FPMI

==> picture [86 x 94] intentionally omitted <==

Position: Non-Executive Director Age: 63 Independent: Yes

Term of Offi ce:

Les Owen was appointed to the Board on 1 February 2007 as a Non-Executive Director. Les was last re-elected in 2010.

Skills and Experience:

Les is a qualifi ed actuary with over 35 years’ experience in the fi nancial services industry. He held Chief Executive Offi cer roles with AXA Asia Pacifi c Holdings and AXA Sun Life plc and was a member of the Global AXA Group Executive Board. He was also a member of the Federal Treasurer’s Financial Sector Advisory Council.

Other Directorships and Offi ces (current and recent):

Non-Executive Chairman of the Jelf Group Plc (appointed July 2010) Non-Executive Director of CPP Group Plc (appointed September 2010) Non-Executive Director of Discovery Holdings Limited (a South African-listed health and life insurer) Non-Executive Director of the Royal Mail Group Plc Non-Executive Director of Just Retirement (Holdings) Limited

Board Committee Membership:

Member of the Risk and Audit Committee Member of the Remuneration Committee Member of the Nomination Committee

Nerolie Phyllis Withnall BA LLB FAICD

==> picture [86 x 98] intentionally omitted <==

Position: Non-Executive Director Age: 68 Independent: Yes

Term of Offi ce:

Nerolie Withnall was Chairman of QM Technologies Limited until its acquisition by Computershare Communication Services Limited in March 2008. Nerolie was appointed to the Board as a Non-Executive Director on 1 July 2008. Nerolie was re-elected to the Board in 2011.

Skills and Experience:

Nerolie was a commercial lawyer with specialist skills in the areas of corporate advice, capital raisings, securities and corporate trusts. She was a Corporate Partner with Minter Ellison Lawyers until she retired in 2001. She practised law for more than 30 years.

Other Directorships and Offi ces (current and recent):

Non-Executive Director, Deputy Chairman and appointed Chairman in July 2012 of ALS Limited (formerly Campbell Brothers Limited) (Director since 1994) Non-Executive Director of PanAust Limited (Director since 1996) Director of Alchemia Limited (Director since 2003) Chairman of QM Technologies (2003 – 2008) Director of Redcape Property Fund Limited (2007 – November 2010)

Board Committee Membership:

Chairman of the Remuneration Committee Member of the Risk and Audit Committee Member of the Nomination Committee

PAGE 18 Computershare Annual Report 2012

Gerald (Jerry) Lieberman, who was appointed to the Board as a Non-Executive Director on 1 August 2010 and remained on the Board for the entire reporting period, resigned as a director with effect from 23 July 2012. Prior to being appointed to the Board, Jerry was President and Chief Operating Offi cer of AllianceBernstein L.P, a United States-based global investment management fi rm. During the reporting period, Jerry was also a Non-Executive Director of Forest Laboratories, Inc. a New York Stock Exchange listed company (appointed in August 2011).

4. BOARD INDEPENDENCE

The Board has considered each of the seven directors in offi ce as at the date of this Annual Report and has determined that a majority (four out of seven) are independent, and were so throughout the reporting period. The three directors who are not considered to be independent are Chris Morris, Stuart Crosby and Penny Maclagan due to their past or present involvement in the senior management of the Company and, in the case of Chris Morris, his substantial shareholding in the Company.

To determine the independence of a director, the Board has to consider a number of different factors, including those set out below.

Whether the director acts (or has recently acted) in an executive capacity with the Company.

  • The materiality of the director’s shareholding in the Company (if any).

  • The existence of any other material relationship between the director and a member of the Group (for example, where the director is or has been an offi cer of a signifi cant adviser, supplier or customer).

  • The ability of the director to exercise their judgement independently.

The Board notes that the ASX Corporate Governance Council’s recommendations include a recommendation that the Chairman be an independent director. Chris Morris is Chairman of the Board, although, as previously mentioned, he is not an independent director. Having founded Computershare with an associate over 30 years ago, Chris Morris has an intimate knowledge of the Company and an in depth understanding of the securities industry in which the Company operates. Through his leadership of the Company, he was intricately involved in Computershare’s expansion into a successful global public company. The Board believes it is important that Chris Morris remains actively engaged with Computershare and that this requirement is best met by Chris holding the position of Chairman.

The Board is of the view that it is capable of making, and does make, independent decisions with regard to the best interests of the Company, even though the Chairman is not independent. Simon Jones has been appointed Lead Independent Director and, as such, his duties are to assume the role of Chairman, where the Chairman is unable to act in that capacity due to unavailability or lack of independence, and to act as a liaison point for the independent non-executive directors when required. The Lead Independent Director’s duties also include conferring with the Chairman on any issues raised by the non-executive independent directors in connection with the discharge by the Chairman of his responsibilities.

In addition to ensuring the Board has the mix of skills, knowledge and experience necessary to govern the Group, and that it understands the markets and challenges the Group faces, the Board believes its membership should represent an appropriate balance between directors with experience and knowledge of the Group and directors with an external or ‘fresh’ perspective. The Board also considers its size should be conducive to effective discussion and effi cient decision making. The Board believes its current composition meets these requirements.

5. BOARD MEETINGS AND REPORTS

The Board offi cially convenes in person at least three times each year, both as a Board and in conjunction with senior management in order to discuss the results, the prospects and the short and long-term strategy of the Group, as well as other matters, including operational performance and legal, governance and compliance issues. The Board also convened three formal meetings by telephone during the reporting period to review recent Board reports, discuss matters of importance with senior management, make recommendations to senior management and discuss strategy.

Senior management provides monthly reports to the Board detailing current fi nancial information concerning the Group and each of the regions in which it operates. Management also provides additional information on matters of interest to the Board, including operational performance, major initiatives and the Group’s risk profi le, as appropriate.

The Committees of the Board also meet regularly to dispatch their duties, as discussed further below.

6. BOARD COMMITTEES

The Board has established four Committees to assist the Board in discharging its responsibilities.

The Risk and Audit Committee

The Risk and Audit Committee is governed by a Board-approved Charter. A copy of this Charter is available from the corporate governance section of the Computershare website: www.computershare.com.

The principal function of the Risk and Audit Committee is to provide assistance to the Board in fulfi lling its corporate governance and oversight responsibilities in relation to the Company’s fi nancial reporting, internal control structure, risk management systems and internal and external audit functions.

The Risk and Audit Committee is chaired by Simon Jones. The Committee currently has two other permanent non-executive members, Nerolie Withnall and Les Owen. Each member of this Committee is considered by the Board to be independent.

PAGE 19

Corporate Governance Statement

The Board considers that these members have the required fi nancial expertise and an appropriate understanding of the markets in which the Group operates. The Chief Executive Offi cer, the Chief Financial Offi cer, the Global Enterprise Risk and Audit Manager and the Company’s external auditors are invited to meetings of the Risk and Audit Committee at the Committee’s discretion.

The Nomination Committee

The Nomination Committee is governed by a Board-approved Charter. A copy of this Charter is available from the corporate governance section of the Computershare website: www.computershare.com.

The main functions of the Nomination Committee are to review the competence, expertise, performance, constitution and succession of the Board, as well as the performance of individual directors.

The Nomination Committee will generally meet on each occasion that the Board meets in person. All current directors are members of the Nomination Committee and it is chaired by Chris Morris as Chairman of the Board. Although he is not an independent director, for the reasons set out above in Section 4 (Board Independence), including Chris’ extensive knowledge of the Company, the Board believes it is appropriate for him to chair the Nomination Committee.

The Nomination Committee’s policy for the appointment of directors is to select candidates whose skills, expertise, qualifi cations, networks and knowledge of the markets in which Computershare operates (and other markets into which it may expand) complement those of existing Board members so the Board as a whole has the requisite skills and experience to fulfi l its duties.

The Remuneration Committee

The Remuneration Committee is governed by a Board-approved Charter. A copy of this Charter is available from the corporate governance section of the Computershare website: www.computershare.com.

The Remuneration Committee’s primary function is to advise the Company on matters relating to the remuneration of its key management personnel and specifi cally to consider, review and make recommendations to the Board about the following matters. > Managing Director’s remuneration policy recommendations.

  • Remuneration and contract terms for the Managing Director and key management personnel.

Terms and conditions of long-term incentive plans, short-term incentive plans, share rights plans, performance targets and bonus payments for the Managing Director and key management personnel.

  • Terms and conditions of any employee incentive plans.

  • Remuneration of non-executive directors.

Content of the remuneration report to be included in the Company’s Annual Report.

The Committee is chaired by an independent non-executive director, Nerolie Withnall, and currently consists of all Directors, except Stuart Crosby. Pursuant to its Charter, the Committee must always comprise of a majority of independent directors.

The Remuneration Committee meets at least once a year, with additional meetings convened as required. The Committee has access to the Group’s senior management and, where necessary, may consult independent experts to discharge its responsibilities effectively.

The Acquisitions Committee

The Board established the Acquisitions Committee in 2006. The Committee receives reports from senior management on acquisition opportunities and meets as necessary to consider those opportunities. The Committee is chaired by Chris Morris and also comprises Simon Jones, Markus Kerber, Stuart Crosby and Peter Barker (the Group’s Chief Financial Offi cer). The Acquisitions Committee meets by conference call when required.

For details of director attendances at Committee meetings, see the Directors’ Report.

7. EQUITY PARTICIPATION BY NON-EXECUTIVE DIRECTORS

The Board encourages non-executive directors to own shares in the Company, but the Company has not awarded shares to non-executive directors. As at 30 June 2012, all non-executive directors owned shares in the Company.

8. REMUNERATION

For information relating to the Group’s remuneration practices, and details relating to the directors’ and executives’ remuneration during FY2012, see the Remuneration Report, which starts on page 30 and is incorporated into this corporate governance statement by reference.

In addition to the disclosures contained in the Remuneration Report, it should be noted that the Board is keen to encourage equity holdings by employees with a view to aligning staff interests with those of shareholders. Many employees have participated (and continue to participate) in the various share and option plans offered by the Company, and the directors believe that, historically, this has been a signifi cant contributing factor to the Group’s success.

The Board considers that, as a general rule, the composition of executive remuneration and equity-related employee incentive plans are the domain of the Board, subject to meeting the Company’s statutory and ASX Listing Rule obligations.

PAGE 20 Computershare Annual Report 2012

9. ANNUAL REVIEW OF BOARD AND EXECUTIVE PERFORMANCE

A review of the Board took place during the reporting period in accordance with Computershare’s performance evaluation process for directors. This was an informal review whereby the Nomination Committee which consists of all members of the Board, considered the performance of the Board and any steps that could be taken to maintain its effectiveness.

The Board annually reviews the performance of the senior management group.

10. IDENTIFYING AND MANAGING BUSINESS RISKS

There are a variety of risks that exist in the markets in which Computershare operates, as well as a range of other factors that may have an impact on the Group’s performance, some of which are beyond Computershare’s control.

The Board is ultimately responsible for ensuring that Computershare’s risk management practices are suffi cient to mitigate, as costeffectively as possible, the risks present in the Group’s business operations. The Board delegates some of this responsibility to the Risk and Audit Committee. The Board has approved a Risk Management Policy, a summary of which is available from the corporate governance section of the Computershare website: www.computershare.com. The policy is designed to ensure that strategic, operational, legal, reputational and fi nancial risks are identifi ed, evaluated, monitored and mitigated to facilitate the achievement of the Group’s business objectives.

The Chief Executive Offi cer and senior management team are responsible for implementing appropriate risk management strategies, including the adoption of an internal control system and a procedure for identifying business risks and methods to control their fi nancial impact on the Group. Senior management is also required to regularly report to the Board and the Risk and Audit Committee on developments related to risk and to suggest to the Board new and revised strategies for mitigating risk.

In respect of the reporting period, the Board received a report from the Chief Executive Offi cer and the Chief Financial Offi cer confi rming, among other things, the following.

The ‘Statement to the Board of Directors of Computershare Limited’ (a copy of which is on page 98 of this Annual Report), as required by section 295A of the Corporations Act 2001, is founded on a sound system of risk management and internal control and that this system operated effectively in all material respects in relation to fi nancial reporting risks.

The Group’s material business risks have been managed effectively.

The Global Enterprise Risk and Audit Manager (GERAM) is a senior role with responsibility for providing counsel and direction on risk management practices across the Group. This includes counsel on the refi nement, implementation and monitoring of a comprehensive and integrated risk management framework based on unit manager ownership of risk with independent monitoring. The GERAM reports directly to the Group’s Chief Executive Offi cer, with a dotted line to the Chairman of the Risk and Audit Committee.

The role of Internal Audit, as part of the Group’s risk management framework, is to understand the key risks of the organisation and to examine and evaluate the adequacy and effectiveness of the system of risk management and the internal controls used by management. Internal Audit carries out regular systematic monitoring of control activities and reports to relevant business unit management and the Risk and Audit Committee.

Typically, the audit methodology includes performing risk assessments of the area under review (including an analysis of the likelihood of a particular risk occurring and the likely consequences if that risk does occur), undertaking audit tests (including selecting and testing audit samples), reviewing progress made on previously reported audit fi ndings, discussing internal control or compliance issues with line management and reaching agreement on the actions to be taken.

11. DIVERSITY

Policy

Computershare’s philosophy on diversity is practical – it makes good business sense to leverage the diverse skills and talents of our global workforce regardless of their gender, age, race, origin, ethnicity, cultural background, disability, sexual orientation and religious beliefs.

Computershare’s Board and management believe that the Group should hire, develop, reward, promote and retain people strictly on the basis of their talents, commitment, and the results they achieve. They will never recruit or promote on anything other than the basis of merit, competence and potential.

Computershare’s approach to diversity is underpinned by practical objectives to ensure that all of its employees have equal opportunities to demonstrate their talents, commitment and results. The Company and its management will measure themselves against these objectives, and these objectives will also be the primary external reporting metrics. The Board will assess the objectives and the progress that has been made annually.

PAGE 21

Corporate Governance Statement

Measurable objectives for achieving gender diversity

Computershare’s approach to managing diversity is to create and maintain a ‘level playing fi eld’ for all employees, rather than escalate the progress of any one particular group through targets and quotas. In order to validate the success of our approach Computershare has established gender diversity measurable objectives.

A report is provided to the Board annually outlining performance against these measurable objectives and recommendations will be provided for new initiatives, as required.

It is important to note that the objectives outlined below do not exclude male employees’ participation in any programs.

Gender Diversity Statistics

Objectives Measurement FY2012 Results
1) Recognised Opportunity Culture
Our employees believe that Via the annual Global Staff Survey, the Annual Global Staff Survey
Computershare has an equal opportunity majority of employees agree that men demonstrates that 6.7 out of 10
culture where men and women are able and women at Computershare have employees believe that Computershare
to demonstrate equally their talent, equal opportunity to demonstrate their exemplif es an equal opportunity
commitment and results. talent, commitment and results. culture.
2) Development of High Potential Women
As part of the company’s succession All high potential women are identif ed Initiative will commence in FY13.
planning process, high potential women and are actively developed for career
are identif ed and developed for career progression. Their development is
progression. reviewed by the CEO annually.
3) Mentoring & Networking Women
Where identif ed as valuable, mentoring Program implementation and program Mentoring and/or networking programs
and/or networking programs are results are reviewed by the CEO are available globally and available for
implemented to develop women in our annually. all staff to participate in. The average
business. female participation in such initiatives
exceeds 50%.
4) Improve Support for Pregnancy & Maternity Leave
Programs are implemented that provide Over 80% of women return to the Duration of maternity leave varies
better support for pregnant women in the workforce after maternity leave. Annual across Computershare’s footprint.
workplace, and for women commencing report to the CEO monitors progress. The current percentage of women who
or returning from maternity leave. return to work exceeds 83% globally.
5) Flexible Working Arrangements Implemented
Flexible working initiatives are supported Flexible working arrangements are Flexible working arrangements are
by management and where appropriate, def ned in the appropriate workplace available to our employees globally.
made available to employees to achieve policies and/or are actively utilised as Each request for a f exible arrangement
improved business outcomes and support an engagement tool by management. is assessed by Human Resources and
work/life balance. Management feedback on usage and the business unit involved.
effectiveness is provided to the CEO
annually.

PAGE 22 Computershare Annual Report 2012

Gender Diversity Statistics

Role category Female Male Total %F %M
Board 2 5 7 29% 71%
CEO Direct Report 2 9 11 18% 82%
Company Executive 23 82 105 22% 78%
Senior Manager 108 222 330 33% 67%
Manager
Specialist
Supervisor
428
1169
308
566
887
345
994
2056
653
43%
57%
47%
57%
43%
53%
Non-Manager 3716 2912 6628 56% 44%
Totals 5756 5028 10784 53% 47%

Data valid as at June 2012. Joint ventures where Computershare is not the active manager (e.g. Japan and India) are excluded.

Board skills and diversity

The Board will be of a size and composition that does not hinder effective decision-making, with an appropriate range of skills, experience and expertise to complement the Company’s businesses. Since 2008, Computershare’s Board has had, at different times, 29% female representation (2 out of 7 members) or 25% female representation (2 out of 8 members). Currently, Computershare’s Board has 29% female representation (2 out of 7 members).

12. SECURITIES TRADING POLICY

The Company has a Securities Trading Policy in place which sets out the restrictions applying to trading in Computershare securities by directors, offi cers and employees of the Group.

The policy explains to all Computershare offi cers and staff the laws relating to insider trading, both in respect of trading in Computershare securities and in respect of trading in the securities of Computershare’s clients. It also sets out the penalties under the Corporations Act 2001 that apply to insider trading offences and makes clear that Computershare adopts a zero tolerance approach to breaches of the insider trading laws.

The policy imposes additional restrictions on dealings in Computershare securities by Computershare directors and certain specifi ed executives (‘designated persons’). These designated persons may deal in Computershare securities during the four week period after the release by the Company of its half year and full year fi nancial results and after the date on which its annual general meeting is held, subject always to the laws on insider trading.

In addition, these designated persons may only deal in Computershare securities outside those specifi ed four week trading windows with an express prior clearance by a nominated director. During certain prohibited periods (being the period between 1 January and the Company’s release of its half year results and the period between 1 July and the Company’s release of its full year results, and such other periods as may be determined by the Board from time to time), clearance to deal can only be given in exceptional circumstances.

A designated person is also prohibited, under the policy, from entering into an arrangement pursuant to which they seek to hedge the economic risk associated with an unvested incentive award or a grant of Computershare securities (or a vested incentive award or grant of such securities still subject to disposal restrictions) made to them by Computershare.

A copy of the Securities Trading Policy is available from the corporate governance section of the Computershare website: www.computershare.com.

13. CORPORATE REPORTING

The Chief Executive Offi cer and Chief Financial Offi cer have made a statement to the Board of Directors in respect of the year ended 30 June 2012, as detailed on page 98 of this Annual Report.

PAGE 23

Corporate Governance Statement

14. CONFLICT OF INTEREST AND INDEPENDENT ADVICE

If a director has an actual or potential confl ict of interest in a matter under consideration by the Board or a Committee of the Board, that director must promptly disclose that confl ict of interest and abstain from deliberations on the matter. In that circumstance, the director is not permitted to exercise any infl uence over other Board members or Committee members on that issue, nor receive relevant Board or Committee papers.

The Company permits any director or Committee of the Board to obtain external advice about transactions or matters of concern at the Company’s cost. Directors seeking independent advice must obtain the approval of the Chairman, who is required to act reasonably in deciding whether the request is appropriate.

15. ETHICAL STANDARDS

Computershare recognises the need for directors and employees to perform to the highest standards of behaviour and business ethics. The Board has adopted a Code of Ethics that sets out the principles and standards that all offi cers and employees are expected to comply with as they perform their respective functions. The Code recognises the legal and other obligations that the Company has to legitimate stakeholders, and requires that directors, offi cers and employees act in accordance with the law and the highest standards of propriety.

A summary of the Group’s Code of Ethics is available from the corporate governance section of the Computershare website: www.computershare.com.

16. SHAREHOLDER COMMUNICATIONS

The Board aims to ensure that shareholders are notifi ed of, or are otherwise able to access, all material information necessary to assess the performance of Computershare. Information is communicated to shareholders through the following means.

  • The Annual Report, which is distributed to all shareholders, except for those who elect not to receive it, and a shorter Shareholder Review for those who do not wish to receive the full Annual Report.

  • The annual general meeting and any other shareholder meetings called from time to time to obtain shareholder approval as required.

  • The Company’s website, by making available on that website all relevant information regarding the Company and the Group, including all information released to the ASX (immediately after the ASX has confi rmed its receipt of that information), a copy of investor and analyst briefi ng documentation and press releases and webcasts where such technology has been used to give a presentation (shortly after the meeting has ended).

  • By email to shareholders who have supplied their email address to notify them of upcoming events of interest. Computershare actively encourages shareholders to provide their email address to facilitate more timely and effective communication with them at all times.

Computershare also encourages active participation by shareholders at the Company’s annual general meetings and other shareholder meetings that may be held. Shareholders who are unable to attend and vote in person at these meetings are encouraged to vote electronically via Computershare’s website, where they can view an electronic version of the voting form and submit their votes. Computershare also encourages shareholders who are unable to attend annual general meetings to communicate any issues or questions by writing to the Company.

A copy of the Board-approved Shareholder Communication Policy is available from the corporate governance section of the Computershare website: www.computershare.com.

17. COMMITMENT TO AN INFORMED MARKET RELATING TO COMPUTERSHARE SECURITIES

The Board has approved a Market Disclosure Policy to ensure the fair and timely disclosure of price-sensitive information to the investment community as required by applicable law.

Computershare’s Company Secretary and Chief Legal Counsel (Asia Pacifi c), Dominic Horsley, has been appointed as the disclosure offi cer and is required to keep abreast of all material information. Where appropriate, he ensures disclosure of share price sensitive information.

A copy of the Board-approved Market Disclosure Policy is available from the corporate governance section of the Computershare website: www.computershare.com.

18. EXTERNAL AUDITORS

The Company’s policy is to appoint external auditors who demonstrate professional ability and independence. The performance of the auditor is reviewed annually and applications for tender of external audit services are requested as deemed appropriate, taking into account an assessment of tender costs and the performance and value delivered by the current auditor.

PricewaterhouseCoopers were appointed as the external auditors in May 2002.

PricewaterhouseCoopers rotates audit engagement partners on listed companies every fi ve years. It is also PricewaterhouseCoopers’ policy to provide an annual declaration of independence to the Company’s Risk and Audit Committee, a copy of which can be found on page 42 of this Annual Report. The Risk and Audit Committee approves any permitted non-external audit task where the total fee for the non-audit services may exceed 10% of the annual external audit engagement fee.

PAGE 24 Computershare Annual Report 2012

The external auditor is required to attend the annual general meeting and be available to answer shareholder questions about the conduct of the audit and the preparation of the content of the audit report, the accounting policies adopted by the Company in relation to the preparation of the fi nancial statements and the independence of the auditor in relation to the conduct of the audit.

An analysis of fees paid to the external auditors, including a breakdown of fees for non-audit services, is provided in the Directors’ Report.

19. WHISTLEBLOWING

The Board has approved a Whistleblowing Policy that specifi cally outlines procedures for dealing with allegations of improper conduct. Concerns can be raised anonymously in a number of ways, including through the Company’s online whistleblower reporting system, by telephone or by mail. Any reported concerns are assessed and handled by regional disclosure coordinators.

All Computershare employees have received training about the Company’s Whistleblowing Policy, including how to detect and report improper conduct.

20. CORPORATE AND SOCIAL RESPONSIBILITY

For details relating to the Company’s corporate and social responsibility initiatives, see page 14 of this Annual Report.

21. HEALTH AND SAFETY

Computershare aims to provide and maintain a safe and healthy work environment. Computershare acts to meet this commitment by implementing work practices and procedures throughout the Group that comply with the relevant regulations governing workplaces in each country in which the Group operates. Employees are expected to take all practical measures to ensure a safe and healthy working environment, in keeping with their defi ned responsibilities and applicable laws.

22. COMPANY SECRETARY

The Company Secretary during the reporting period was Dominic Horsley. Under Computershare’s Constitution, the appointment and removal of the Company Secretary is a matter for the Board. Among other matters, the Company Secretary advises the Board on governance procedures and supports the effectiveness of the Board by monitoring Board policy and procedures and coordinating the completion and despatch of Board meeting agendas and papers.

Dominic Horsley joined the Company in June 2006, having previously practised law at one of Asia Pacifi c’s leading law fi rms and as a Corporate Counsel with a major listed Australian software and services supplier. Dominic completed a Bachelor of Arts (Hons) in Economics at the University of Cambridge and completed his legal studies at the College of Law in London. Dominic is also the Chief Legal Counsel for the Group’s Asia Pacifi c operations.

All directors have access to the advice and services of the Company Secretary.

PAGE 25

Directors’ Report

DIRECTORS’ REPORT

The Board of Directors of Computershare Limited has pleasure in submitting its report in respect of the fi nancial year ended 30 June 2012.

DIRECTORS

The names of the directors of the Company in offi ce during the whole year and up to the date of this report, unless otherwise indicated, are:

Non-executive

Christopher John Morris (Chairman)

Simon David Jones

Dr Markus Kerber Gerald Lieberman (resigned 23 July 2012)

Penelope Jane Maclagan Arthur Leslie Owen Nerolie Phyllis Withnall

Executive

William Stuart Crosby (Managing Director and Chief Executive Offi cer)

PRINCIPAL ACTIVITIES

The principal activities of the consolidated entity during the course of the fi nancial year were the operation of Investor Services, Plan Services, Communication Services, Business Services, Shareholder Relationship Management Services and Technology Services.

  • Investor Services operations comprise the provision of registry and related services.

  • Plan Services operations comprise the provision and management of employee share and option plans.

  • Communication Services operations comprise laser imaging, intelligent mailing, scanning and electronic delivery.

  • Business Services operations comprise the provision of bankruptcy and class action administration services, voucher services, meeting services, corporate trust services, loan servicing activities and utility services.

  • Stakeholder Relationship Management Services group provides investor analysis, investor communication and management information services to companies, including their employees, shareholders and other security industry participants.

  • Technology Services operations include the provision of software specialising in share registry and fi nancial services.

Specifi c Computershare entities are registered securities transfer agents. In addition, certain controlled entities are trust companies whose charters include the power to accept deposits, primarily acting as an escrow and paying agent on behalf of customers. In certain jurisdictions the Group is subject to regulation by various federal, provincial and state agencies and undergoes periodic examinations by those regulatory agencies.

PAGE 26 Computershare Annual Report 2012

CONSOLIDATED PROFIT

The profi t of the consolidated entity for the fi nancial year was USD 159.7 million after income tax and USD 156.5 million after income tax and non-controlling interests. The profi t after tax and non-controlling interests represents a 41% decrease on the 2011 result of USD 264.1 million. Profi t of the consolidated entity for the fi nancial year after management adjustment items was USD 272.8 million after income tax and non-controlling interests. This represents a decrease of 12% on the 2011 result of USD 309.3 million.

Net profi t after management adjustment items is determined as follows:

Net prof t after management adjustment items is determined as follows:
2012
$000
2011
$000
Net prof t attributable to members of the parent entity
156,499
264,086
Exclusion of management adjustment items (net of tax):
Gain/(loss) on disposals
(3,726)
20,596
Provision for tax liability
7,036
-
Restructuring provisions
2,380
3,026
Impairment charge - Continental Europe
63,761
-
Acquisitions related
(4,331)
(5,671)
Marked to market adjustments – derivatives
26
(92)
Intangible assets amortisation
51,155
27,398
Net prof t after management adjustment items
272,800
309,343

Management adjustment items

The Group will continue to provide a summary of post-tax management adjustment items. Management adjusted results are used, along with other measures, to assess operating business performance. The Group believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance.

A description of management adjustment items can be found in note 6.

The non-IFRS fi nancial information contained within this Directors’ report has not been audited in accordance with the Australian Auditing Standards.

DIVIDENDS

The following dividends of the consolidated entity have been paid or declared since the end of the preceding fi nancial year:

Ordinary shares

A fi nal dividend in respect of the year ended 30 June 2011 was declared on 10 August 2011 and paid on 13 September 2011. This was an ordinary dividend of AUD 14 cents per share franked to 60%, amounting to AUD 77.8 million (USD 81.0 million).

An interim ordinary dividend was declared on 22 February 2012 and paid on 23 March 2012. This was an ordinary dividend of AUD 14 cents per share franked to 60% amounting to AUD 77.8 million (USD 81.0 million).

A fi nal dividend in respect of the year ended 30 June 2012 was declared by the directors of the Company on 8 August 2012 and paid on 11 September 2012. This was an ordinary dividend of AUD 14 cents per share, franked to 60%. As the dividend was not declared until 8 August 2012 a provision has not been recognised as at 30 June 2012.

REVIEW OF OPERATIONS

Overview

Computershare experienced a 41% fall in statutory basic earnings per share to 28.16 cents for the year ended 30 June 2012. In terms of management adjusted earnings per share, the Group delivered 49.09 cents in the current year, down 12% compared to the prior year. Total revenue grew 13% when compared to the prior year to USD 1,807.2 million due to a number of material acquisitions. Operating costs increased 21% to USD 1,360.1 million, primarily as a result of costs associated with businesses acquired. Cash fl ow from operations increased 5% to USD 334.6 million.

As expected in the current economic environment, transactional based businesses continued to suffer. Weak mergers and acquisitions and equity issuance activity globally (both primary and secondary market offerings) were detrimental to corporate actions revenue, which fell by USD 23.4 million year on year to USD 156.1 million, the lowest level since 2004. Record low cash rates, maturing interest rate hedges and term deposits continued to affect all major regions, although the inclusion of Shareowner Services balances in the second half of the current reporting period meant that margin income results increased year on year. Likewise, the transactional based corporate proxy solicitation revenues have suffered from weaker contested M&A volumes. Mutual fund proxy solicitation activity in the US is yet to rebound from its very low base.

PAGE 27

Directors’ Report

In contrast, further diversifi cation in the business services segment has enabled the company to maintain a solid earnings profi le. Recent acquisitions, especially SLS and the Serviceworks Group have contributed pleasingly during the short time that the businesses have been in the Group. Coupled with the strength of the Canadian corporate trust business, and the voucher services and deposit protection scheme businesses in the UK, business services revenues continued to grow signifi cantly, up 44% when compared to the previous reporting period. The US bankruptcy and class action administration business, whilst exceeding expectations in the current reporting period, generated substantially lower revenue than the record results of the fi nancial year ended 30 June 2010.

Revenue

Total revenues and other management income (total segment revenue) apportioned by region were: Asia 6%, Australia and New Zealand 23%, Canada 12%, Continental Europe 6%, United Kingdom, Channel Islands, Ireland and Africa (UCIA) 17% and United States 36%.

Asia contributed total segment revenue of USD 106.8 million (2011: USD 124.9 million), Australia and New Zealand USD 407.2 million (2011: USD 357.4 million), Canada USD 208.5 million (2011: USD 204.7 million), Continental Europe USD 113.4 million (2011: USD 95.1 million), Technology and Other USD 221.0 million (2011: USD 176.8 million), UCIA USD 293.4 million (2011: USD 289.9 million) and United States contributed total segment revenue of USD 654.4 million (2011: USD 510.4 million).

Operating costs

Operating expenses were USD 1,360.1 million, an increase over the previous year of 21%. Cost of sales was USD 328.8 million, an increase over the previous year of 12% whilst personnel costs were USD 656.3 million, an increase over the previous year of 19%. Occupancy and other direct costs were USD 81.2 million and USD 81.3 million respectively, an increase of 19% and 52% over the previous year respectively.

Total technology costs were USD 212.5 million, an increase over the previous year of 21%, largely related to the acquisitions in the fi rst half of the reporting period. It includes USD 57.7 million of research and development expenditure which has been expensed in line with the Group’s policy, an increase over the previous year of 4%.

Working capital

Operating cash fl ows were USD 334.6 million, an increase over the previous year of 5%. Days sales outstanding was 43 days, an increase over the previous year of two days. Capital expenditure including fi nance lease commitments was USD 62.1 million, an increase over the prior year of 93%.

Ordinary shares

The Group did not issue any ordinary shares and had no on-market buy back in operation during the year ended 30 June 2012.

Earnings per share

2012
Cents
2011
Cents
Basic earnings per share
28.16
47.53
Diluted earnings per share
28.07
47.30
Management basic earnings per share
49.09
55.67
Management diluted earnings per share
48.93
55.40

The management basic and diluted earnings per share amounts have been calculated to exclude the impact of management adjustment items (refer to note 6 in the fi nancial report).

SIGNIFICANT EVENTS

An impairment charge of USD 63.8 million was booked against goodwill in the Continental Europe segment. Escalating political and fi nancial instability across Continental Europe has dragged on earnings and reduced growth expectations in the region, which led to writing down the value of goodwill.

SIGNIFICANT CHANGES IN ACTIVITIES

Acquisitions and disposals

During the 2012 fi nancial year Computershare acquired the following entities:

  • 100% of the Serviceworks Group comprising three businesses - Serviceworks Management Pty Ltd, a provider of solutions to the Australian utilities sector, ConnectNow Pty Ltd, a provider of specialist home moving utility connection services across Australia, and Switchwise Pty Ltd, a provider of electricity and gas supplier comparisons for Australian consumers (31 August 2011 and 1 February 2012).

PAGE 28 Computershare Annual Report 2012

  • 100% of Specialized Loan Servicing LLC, a provider of primary and special fee-based services relating to residential mortgage loans based in Highlands Ranch, Colorado, USA (30 November 2011).

  • 100% of Mellon Investor Holdings LLC (renamed to Computershare Shareowner Services LLC), the shareowner services business of The Bank of New York Mellon Corporation and a leading provider of transfer agency and employee equity plan services to US publicly listed companies (31 December 2011).

In the opinion of the directors there were no other signifi cant changes in the affairs of the consolidated entity during the fi nancial year under review that are not otherwise disclosed in this report or the consolidated accounts.

SIGNIFICANT EVENTS AFTER YEAR END

No matter or circumstance has arisen since the end of the fi nancial year which is not otherwise dealt with in this report or in the consolidated fi nancial statements that has signifi cantly affected or may signifi cantly affect the operations of the consolidated entity, the results of those operations or the state of affairs of the consolidated entity in subsequent fi nancial years.

LIKELY DEVELOPMENTS AND FUTURE RESULTS

There are no likely developments in operations of the consolidated entity, constituted by the Computershare Group and the entities it controls, that were not fi nalised at the date of this report.

The Group does not expect material improvement to the current diffi cult operating environment for its market-related businesses. However, the Group does expect continued strong contributions from recent acquisitions. Looking to the reporting period ending June 2013 and considering the current equity, foreign exchange and interest rate market conditions, the Group expects management earnings per share to be between 10% and 15% higher than in the year ended 30 June 2012.

ENVIRONMENTAL REGULATIONS

The Computershare Group is not subject to signifi cant environmental regulation.

INFORMATION ON DIRECTORS

The qualifi cations, experience and responsibilities of directors together with details of all directorships of other listed companies held by a director in the three years to 30 June 2012 and any contracts to which the director is a party to under which they are entitled to a benefi t are outlined in the Corporate Governance Statement and form part of this report.

Directors’ Interests

At the date of this report, the direct and indirect interests of the directors in the securities of the Company are:

Name Number of ordinary shares Number of performance rights
WS Crosby
831,272
450,000
SD Jones
14,000
-
Dr M Kerber
40,000
-
PJ Maclagan
14,722,411
-
CJ Morris
44,571,131
-
AL Owen
12,910
-
NP Withnall
2,300
-

Meetings of directors

The number of meetings of the Board of Directors (and of Board Committees) and the number of meetings attended by each of the directors during the fi nancial year were:

Directors’
Meetings
A
B
Audit Committee
Meetings
A
B
Nomination
Committee Meetings
A
B
Remuneration
Committee
Meetings
A
B
WS Crosby
7
7
-
-
2
2
-
-
SD Jones
6
7
11
11
2
2
2
2
Dr M Kerber
6
7
-
-
2
2
1
2
G Lieberman
7
7
-
-
2
2
2
2
PJ Maclagan
6
7
-
-
2
2
2
2
CJ Morris
7
7
-
-
2
2
2
2
AL Owen
5
7
10
11
2
2
2
2
NP Withnall
7
7
11
11
2
2
2
2

A. Number of meetings attended

  • B. Number of meetings held during the time the director held offi ce during the fi nancial year.

PAGE 29

Directors’ Report

The Board also has an Acquisitions Committee comprising SD Jones, Dr M Kerber, CJ Morris, WS Crosby and PA Barker (Chief Financial Offi cer). The Committee receives a monthly report and meets on an informal basis as necessary. Accordingly, it is not included in the above table.

INFORMATION ON COMPANY SECRETARY

The qualifi cations, experience and responsibilities of the company secretary are outlined in the Corporate Governance Statement and form part of this report.

INDEMNIFICATION OF OFFICERS

During the period, the Group paid an insurance premium to insure directors and executive offi cers of the Group and its controlled entities against certain liabilities.

Disclosure of the amount of insurance premium payable and a summary of the nature of liabilities covered by the insurance contract is prohibited by the insurance policy.

REMUNERATION REPORT

This report covers:

  • A. Computershare’s approach to remuneration

  • B. The structure of our remuneration packages

  • C. What we actually paid and what equity-based awards have been made

  • D. Proportions of fi xed and performance related remuneration

  • E. Other information

A. Computershare’s approach to remuneration

The Board, on recommendations from the Remuneration Committee, sets and reviews remuneration arrangements across the Group, including non-executive directors, executive directors and other senior executives. The Board’s goal is to ensure that Computershare’s remuneration policies are appropriate to its size and culture, and that the interests of directors, employees and shareholders are appropriately balanced.

Computershare does not rely signifi cantly on market comparisons in striking levels of remuneration. It has been diffi cult to fi nd relevant comparison points for many of the key roles in the Group. Some other roles, especially in support services, are easier to fi nd relevant comparators for and market data is taken into account in setting remuneration for these roles.

Computershare believes that, in general, cash remuneration for senior employees is relatively low. Furthermore, while equity based remuneration forms an important part of total remuneration for senior employees, it also has been relatively modest at time of grant. In addition, the bulk of Computershare’s 13,909 employees are able to participate in the company’s employee share program – including employees from the recent substantial acquisitions. Today over 26% of our employees hold equity through this program.

The stability of Computershare’s workforce and our relatively modest overall levels of remuneration when compared with similar sized companies, suggest that our approach has worked well.

B. The structure of our remuneration packages

Non-executive directors

Computershare’s total non-executive directors’ fee pool has a limit of AUD 1.5 million. This limit was approved by shareholders in November 2007.

For the reporting period, CJ Morris received a fi xed fee of AUD 264,000 as Chairman. SD Jones received a fee of AUD 220,000 as chairman of the Risk and Audit committee. Dr M Kerber received a fi xed fee of USD 130,000, PJ Maclagan received a fee of AUD 141,696, NP Withnall received a fee of AUD 143,000 and AL Owen received a fi xed fee of GBP 57,200 as non-executive directors.

No bonuses, either short or long term, are paid to non-executive directors. They are not provided with retirement benefi ts other than statutory requirements. They do not receive shares or options from Computershare.

Executive director and other key management personnel

Remuneration for approximately 70 of Computershare’s most senior executives is calculated according to the Computershare Management Compensation Plan (MCP). The MCP establishes the participants’ entitlements to base salary and variable remuneration based on current year performance.

PAGE 30 Computershare Annual Report 2012

In addition, 17 of these senior executives (including those executives who are identifi ed as key management personnel in this report) have been granted performance rights under the Computershare Deferred Long Term Incentive Plan (DLI). Awards under the DLI are intended to remunerate these key executives in relation to Computershare’s long term performance.

Management Compensation Plan

The MCP establishes the base salary and short term variable incentives available to its participants. The short term variable incentives comprise a cash bonus (CSTI) and an equity grant in Computershare shares made on a deferred vesting basis (DSTI). The MCP is based on the concept of a package guide, which is the value of the base salary, CSTI and DSTI assuming ‘on target’ performance. The following table explains each of the components of remuneration provided under the MCP, how entitlements to each component are determined and the limits that apply to each component.

Component % of on target
package guide
Minimum
entitlement
Maximum
entitlement
Measurement Comment
Base salary
70%
Fixed
Fixed
Base salary is not at risk.
CSTI (short
term cash
bonus)
15%
Nil
22.5% of the
on target
package guide
(equal to
32% of base
salary)
70% of CSTI is calculated by reference
to performance against the budgeted
management EBITDA of the business
unit(s) for which the relevant executive
is responsible. The remaining30% of
CSTI is calculated based on other factors
tailored to the executive’s responsibilities
and role. Matters typically covered include
cost control, business expansion, risk
management and service levels.
Calculated and paid annually after the
release of the annual results.
The CSTI strongly aligns the executive’s
CSTI with the performance of the business
units they manage.
DSTI (short
term equity
on deferred
basis)
15%
Nil
30% of the
on target
package guide
(equal to
43% of base
salary)
50% of DSTI is calculated by reference
to the Group’s management adjusted
earnings per share (EPS) growth. The
remaining50% of DSTI is calculated based
on strategic, cultural and organisational
measures. Matters typically covered include
f nancial performance, non-f nancial
performance, leadership, replaceability and
character.
Calculated annually after the release of the
annual results. Grants are not generally
made until after the release of the annual
report.
The DSTI aligns an executive’s
remuneration with the overall Group
performance, and provides an incentive
for executives to work to maximise
overall Group performance as well as the
performance of the particular business
unit(s) they manage.
Deferred vesting:DSTI grants are unable
to be sold for two years after the date of
grant and are also subject to forfeiture if an
executive resigns or is terminated for cause
in this period.
DSTI grants are also designed as an
incentive to encourage long-term,
sustainable performance.
Total (as a
percentage
of on target
package
guide)
100%
70% (i.e.
base salary
only)
122.5%

Additional information on the Management Compensation Plan

The remuneration of the CEO, WS Crosby, is structured in the same way as other senior executives, except that he receives all of his variable remuneration in cash (CSTI) and does not receive shares (DSTI). This is because as an executive director he is ineligible to participate in Computershare’s general equity based plans. However, he is eligible to participate in and has, with shareholder approval for grants while he has been a director, received grants under the company’s DLI plan.

In some years where the Group has performed exceptionally well, some senior executives have received an additional discretionary award of cash and/or deferred stock grants in excess of their maximum MCP calculated entitlements in recognition of their contribution to that exceptional performance. That did not happen this year and has not happened in the past four years.

Deferred Long Term Incentive

The DLI was approved by shareholders in November 2009. It comprises performance rights (“rights”) to Computershare stock. As at the date of this report, there are 4.0 million rights outstanding (being rights granted to executives, yet to vest or lapse). For all of these rights on issue, 50% of them are subject to performance hurdles based on Computershare meeting management adjusted Group earnings per shares (EPS) growth targets, while the remaining 50% are not subject to performance hurdles, however they will not vest unless the relevant executive remains with Computershare for a fi ve year retention period.

PAGE 31

Directors’ Report

What are the DLI performance hurdles?

The EPS growth targets that are applicable to the rights that are subject to performance hurdles are based on the average compound growth per annum of the Group’s management adjusted EPS over a 5 year period from the date of grant.

At the end of each of the third, fourth and fi fth fi nancial years after grant, a minimum of one sixth of the performance rights (i.e. 1/3 of the performance rights subject to performance hurdles) will be eligible to meet a performance test based on the average compound growth of the Group’s EPS. Performance rights for which the performance test has been met will subsequently vest on the date the Group’s auditors provide their opinion on the annual fi nancial report for the fi fth fi nancial year from the date of grant provided that the relevant executive remains employed by Computershare on that date.

The performance test is determined as follows. At the end of Year 3, should compound annual EPS growth in that 3 year period be 7.5% or less, none of the eligible performance rights will vest at the end of Year 5. If compound annual EPS growth is between 7.5% and 12.5%, the proportion of eligible performance rights that vest will increase on a pro rata straight line basis between 0% and 100%. If in that period, compound annual EPS growth is 12.5% or more, 100% of the eligible performance rights will vest.

A similar calculation will take place at the end of Year 4 and Year 5 based on the same compound annual EPS growth targets of between 7.5% and 12.5%. In addition to the 1/6[th] minimum for Year 4, any eligible performance rights that did not meet the performance test at the end of Year 3 will be available as eligible performance rights at the end of Year 4 and, in addition to the 1/6[th] minimum for year 5, any eligible performance rights that did not meet the performance test at the end of Year 4 (including any carried over from Year 3) will be available as eligible performance rights at the end of Year 5. The Remuneration Committee determined that multiple–stage performance testing should be included in the DLI to reduce the potential for management to have perverse incentives to make short term decisions in relation to a single year’s results.

Any unvested performance rights which did not satisfy the performance test will lapse as at the vesting date and will not be capable of exercise. Performance rights that vest may be exercised by the executive within a period of 6 months after the vesting date and will then lapse at the end of that period.

Why use EPS growth as the performance hurdle?

Computershare believes that the management adjusted EPS metric best recognises the performance of the senior management team in delivering quantifi able results for our shareholders. In designing the DLI, other metrics (for instance total shareholder return) were considered and rejected as the Board did not want the senior leadership team focussed on metrics over which they had no direct control (in this instance the share price).

What is the basis for the DLI’s fi ve year growth targets?

The Board set the fi ve year EPS growth targets when the DLI was approved by shareholders in 2009 to refl ect its aspirations for growth for Computershare over the following fi ve year period and the Board has maintained the same targets for all subsequent grants. The Board is cognisant that a previous DLI approved by shareholders in 2005 had higher growth targets, and that this difference is a practical refl ection of the economic environment at the time these targets were set.

Why are 50% of the rights not subject to performance hurdles?

Like many of our staff, Computershare’s senior executives have considerable highly industry specifi c domain knowledge that has been developed over many years and often decades. The ability to hire, develop and promote our people through the ranks is a competitive advantage that enables Computershare to continue to offer industry leading solutions to our customers around the world. Indeed, the vast bulk of Computershare’s senior leadership team have held multiple roles at Computershare before being promoted into their current position. In many markets where Computershare operates, our competitors are privately held by investors that may not see themselves as long term owners. Accordingly, Computershare has designed the 50% component of the DLI not subject to performance hurdles in order to provide a degree of protection to its competitive advantage.

The Board is aware that having a component of rights awards under the DLI that are subject to a fi ve year retention period but which are not otherwise subject to performance hurdles, may be viewed as unconventional. Nonetheless, recognising the unique characteristics of the markets in which Computershare operates, the Board believes that by architecting a long term incentive plan that (1) is aligned to the returns to our shareholders (through EPS growth targets) and (2) protects Computershare’s competitive advantage, is in the best long term interests of all shareholders.

Other remuneration

Like all our employees, key management personnel (except directors) can participate in the Group’s general employee share plans. An overview of the Group’s employee option and share plans is disclosed in note 25 of the fi nancial statements.

The Group also pays cash bonuses and allocates shares (subject to deferred vesting periods) to some employees who are not participants in the MCP on a structured annual basis. The Group also, on occasions, allocates shares (subject to deferred vesting periods) outside the structured annual cycle, for instance as sign-on incentives, as part of specifi c project incentives or in recognition of exceptional performance.

PAGE 32 Computershare Annual Report 2012

How have we performed? Relationship between remuneration and Group’s performance

Over the past fi ve fi nancial years, the Group’s management EBITDA (note 38 in the fi nancial statements) grew by a compound annual average rate of 4%. During this period, statutory EPS has decreased by a compound annual average of 6% and management EPS has grown by a compound annual average rate of 6%. Dividend payments have grown by a compound annual average rate of 10%. Over the past fi ve fi nancial years, key management personnel remuneration has decreased by an annual compound average rate of 3% and executive director’s remuneration has decreased by an annual compound average rate of 1%. A year on year analysis of the above metrics together with the compound fi ve year average comparative is set out in the following table.

Growth over previous
f nancial period
5year compound average growth
2007-2012
Management adjusted EBITDA
(7%)
4%
Statutory EPS
(41%)
(6%)
Management EPS
(12%)
6%
Dividend*
-
10%
Key management personnel remuneration
(average per key management personnel)
(4%)
(3%)
Executive director’s remuneration
(21%)
(1%)
  • Percentages based on amounts in AUD

Management adjusted EBITDA (USD)

Management EPS (US Cents) Statutory EPS (US Cents)

==> picture [505 x 190] intentionally omitted <==

----- Start of picture text -----

2008 2009 2010 2011 2012 2008 2009 2010 2011 2012 2008 2009 2010 2011 2012
57.80
55.67
510.9 53.05
51.61 52.11 49.09 50.12 47.53
493.6
46.02
479.2
475.5
28.16
459.0
----- End of picture text -----

DIVIDEND (AU Cents)

SHARE PRICE (AUD)

==> picture [321 x 173] intentionally omitted <==

----- Start of picture text -----

2008 2009 2010 2011 2012 2008 2009 2010 2011 2012
10.61
28 28
25 9.21 9.02 8.87
22 7.41
19
----- End of picture text -----

PAGE 33

Directors’ Report

C. DETAILS OF REMUNERATION AND SERVICE CONTRACTS

Directors

The directors of Computershare Limited who held the position during the current fi nancial year are listed below. Unless otherwise indicated those individuals held their position for the whole year.

Non-executive

Executive

CJ Morris WS Crosby Managing Director and Chief Executive Offi cer SD Jones Dr M Kerber G Lieberman PJ Maclagan AL Owen NP Withnall

Key management personnel other than directors

The individuals listed below are key management personnel of the Group other than directors (within the meaning of the Australian accounting standard AASB 124 Related Party Disclosures) who have the authority and responsibility for planning, directing and controlling the activities of the Group. All individuals named below held their position for the whole of the fi nancial year ended 30 June 2012 unless otherwise stated.

30June2012unless otherwise stated.
Name Position Employer
PA Barker
Chief Financial Off cer
Computershare Limited
SA Cameron
President – Australia and New Zealand
Computershare Investor Services Pty Limited
PA Conn
President - Global Capital Markets
Computershare Inc (US)
MB Davis
Head of Integration Planning
Computershare Investor Services Pty Limited
SHE Herfurth
President - Continental Europe
CPU Deutschland GmbH & Co. KG
S Irving
Chief Information Off cer
Computershare Technology Services Pty Ltd
W Newling
President - Canada
Computershare Trust Company of Canada
SR Rothbloom
President - North America
Computershare Inc (US)
N Sarkar
President - United Kingdom, Channel Islands,
Ireland and South Africa
Computershare Investor Services PLC (UK)
JLW Wong
President - Asia
Computershare Hong Kong Investor Services Limited

Service contracts

On appointment to the board, all non-executive directors are provided with details of the board policies and terms, including remuneration, relevant to the offi ce of director. Non-executive directors do not have notice periods and are not entitled to receive termination payments.

Except for the Managing Director, no director may be in offi ce for longer than three years without facing re-election. Please refer to Section 3 of the Corporate Governance Statement for further information on the Company’s re-election process.

None of the executive directors or other key management personnel are employed under fi xed term arrangements with Computershare. Their notice periods are based on contractual provisions and local laws – e.g. for those based in Australia this is 30 days notice.

On termination of employment key management personnel are entitled to statutory entitlements in their respective jurisdictions of employment. The DSTI plan provides for full vesting on redundancy or termination by the Group other than for cause and the DLI plan has a structured pro-rata arrangement in the same circumstances. The applicable plan rules also provide for full or partial vesting of shares or performance rights in certain other special circumstances (e.g. death or disability). Otherwise, none of these people would receive special termination payments should they cease employment or cease being a director for any reason.

Amounts of remuneration

Details of the nature and amount of each element of the total remuneration for each director, Group key management personnel and most highly remunerated executives within the Group for the year ended 30 June 2012 are set out in the table below (in USD). Where remuneration was paid in anything other than USD, it has been translated at the average exchange rate for the fi nancial year (for example the 2012 USD/AUD average rate was 1.0408, the 2011 USD/AUD average rate was 0.9608).

PAGE 34 Computershare Annual Report 2012

2012 Short term
Salary and
fees
Cash prof t
share and
bonuses
$ $
Long term
Other*
$
Post
employment
benef ts
Superan-
nuation and
pension
$
Share based payments
Shares
Performance
rights/
options**
$ $
Other
$
Total
$
Ref. 1 2,3,4
Directors
WS Crosby
1,207,440
446,438
20,643
16,419
SD Jones
228,976
-
-
-
Dr M Kerber
130,000
-
-
-
G Lieberman
130,000
-
-
-
PJ Maclagan
147,477
-
-
-
CJ Morris
274,771
-
-
-
AL Owen
90,965
-
-
-
NP Withnall
148,834
-
-
-
-
927,353
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2,618,293
-
228,976
-
130,000
-
130,000
-
147,477
-
274,771
-
90,965
-
148,834
TOTAL
2,358,463
446,438
20,643
16,419
-
927,353
-
3,769,316
Key management personnel
PA Barker
701,825
118,194
11,754
16,419
S Cameron
349,102
31,224
6,071
16,419
PA Conn
508,521
93,852
-
-
MB Davis
527,699
96,344
8,743
16,419
SHE Herfurth
360,403
59,289
-
-
S Irving
640,612
117,084
10,625
16,419
W Newling
498,296
123,314
-
21,472
SR Rothbloom
1,149,313
105,188
-
28,275
N Sarkar
408,655
116,854
-
41,282
JLW Wong
645,294
50,082
-
90,470
160,555
480,722
67,465
307,244
143,269
515,196
105,703
914,801
80,714
258,035
137,274
914,801
109,490
412,157
315,126
618,235
139,593
541,174
152,618
541,174
3,119
1,492,588
-
777,525
-
1,260,838
265,938
1,935,647
2,678
761,119
463,734
2,300,549
-
1,164,729
-
2,216,137
-
1,247,558
3,279
1,482,917
TOTAL
5,789,720
911,425
37,193
247,175
1,411,807
5,503,539
738,748
14,639,607

** Other long term remuneration comprises long service leave accruals and other long term entitlements.

** Performance rights expense has been included in the total remuneration on the basis that it is considered more likely than not at the date of this fi nancial report that the performance condition and service condition will be met. In future reporting periods, if the probability requirement is not met, a credit to remuneration will be included to be consistent with the accounting treatment.

PAGE 35

Directors’ Report

2011 Short term
Salary and
fees
Cash prof t
share and
bonuses
$ $
Long term
Other*
$
Post
employment
benef ts
Super-
annuation
and pension
$
Share based payments
Shares
Performance
rights/
options**
$ $
Other
$
Total
$
Ref. 1 2,3,4
Directors
WS Crosby
991,204
429,113
25,174
14,907
1,850,424
-
3,310,822
SD Jones
215,772
-
-
-
-
-
215,772
Dr M Kerber
5,342
-
-
-
-
-
5,342
G Lieberman
119,166
-
-
-
-
-
119,166
PJ Maclagan
260,537
-
-
20,263
-
-
280,800
CJ Morris
524,738
-
2,044
12,260
-
-
539,042
AL Owen
90,633
-
-
-
-
-
90,633
AN Wales
46,424
-
-
4,642
-
-
51,066
NP Withnall
127,502
-
-
12,750
-
-
140,252
TOTAL
2,381,318
429,113
27,218
64,822
1,850,424
-
4,752,895
Key management personnel
PA Barker
645,184
166,997
11,502
14,907
184,818
495,684
2,942
1,522,034
PA Conn
496,125
131,073
-
-
147,472
485,488
-
1,260,158
MB Davis
436,140
109,428
7,268
14,907
100,757
679,683
2,942
1,351,125
SHE Herfurth
272,700
57,097
-
-
69,580
-
12,146
411,523
S Irving
543,746
143,654
9,062
14,907
130,168
679,683
-
1,521,220
W Newling
477,579
108,509
-
19,103
113,085
388,390
664
1,107,330
SR Rothbloom
1,372,721
254,599
-
32,067
362,998
1,140,612
600
3,163,597
N Sarkar
283,195
84,528
1,891
28,290
159,844
308,584
-
866,332
JLW Wong
567,110
126,927
-
73,252
154,934
388,390
11,849
1,322,462
TOTAL
5,094,500
1,182,812
29,723
197,433
1,423,656
4,566,514
31,143
12,525,781

** Other long term remuneration comprises long service leave accruals and other long term entitlements.

** Performance rights expense has been included in the total remuneration on the basis that it is considered more likely than not at the date of this fi nancial report that the performance condition and service condition will be met. In future reporting periods, if the probability requirement is not met, a credit to remuneration will be included to be consistent with the accounting treatment.

1. Short term salary and fees, cash profi t share and bonuses, long term other, post-employment benefi ts

Directors

SD Jones, PJ Maclagan, CJ Morris and NP Withnall are paid in Australian dollars. Dr M Kerber is paid in United States dollars and AL Owen is paid in British pounds. G Lieberman was paid in United States dollars. No director received a pay rise in the current year.

Managing Director and Group key management personnel

WS Crosby receives his cash entitlements under the MCP (being salary, cash profi t bonus and cash equivalent amounts for the DSTI component) and superannuation/pension in Australian dollars. In 2011/12 he received a 17.8% increase to his MCP package guide.

PA Barker receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in Australian dollars. In 2011/12 he received a 3.0% increase to his MCP package guide.

SA Cameron receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in Australian dollars. In 2011/12 he received a 26.0% increase to his MCP package guide refl ecting his additional responsibilities.

MB Davis receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in Australian dollars. In 2011/12 he received a 13.3% increase to his MCP package guide refl ecting his additional responsibilities.

S Irving receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in Australian dollars. In 2011/12 he received a 10.5% increase to his MCP package guide refl ecting his additional responsibilities.

PAGE 36 Computershare Annual Report 2012

PA Conn receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in United States dollars. In 2011/12 he received a 3.0% increase to his MCP package guide.

SR Rothbloom receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in United States dollars. In 2011/12 he received a 3.0% increase to his MCP package guide.

SHE Herfurth receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in euros. In 2011/12 he received a 1.3% increase to his MCP package guide.

W Newling receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in Canadian dollars. In 2011/12 he received a 3.0% increase to his MCP package guide.

N Sarkar receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in British pounds. In 2011/12 he received a 15.4% increase to his MCP package guide.

JLW Wong receives his cash entitlements under the MCP (being salary and cash profi t bonus) and superannuation/pension in Hong Kong dollars. In 2011/12 he received a 6.4% increase to his MCP package guide.

2. Shares granted as remuneration under DSTI Plan

Set out below is a summary of shares granted under the DSTI plan and the maximum value of shares that are expected to vest in the future if the vesting conditions are met:

Date
granted
Number
granted
Number
vested
during the
year
Number
forfeited
during the
year
Number
outstanding
end of the
year
Financial
year in
which grant
may vest
Value at
grant date (if
granted this
year)
$
Maximum
total value
of grant
yet to be
expensed
$
PA Barker
10/11/2009
21,668
(21,668)
-
-
Vested
-
-
1/10/2010
17,818
-
-
17,818
FY2013
-
23,067
21/10/2011
13,691
-
-
13,691
FY2014
103,882
66,823
SA Cameron
10/11/2009
3,874
(3,874)
-
-
Vested
-
-
1/10/2010
8,337
-
-
8,337
FY2013
-
10,793
21/10/2011
7,071
-
-
7,071
FY2014
53,653
34,512
PA Conn
10/11/2009
10,376
(10,376)
-
-
Vested
-
-
1/10/2010
18,417
-
-
18,417
FY2013
-
23,842
21/10/2011
12,477
-
-
12,477
FY2014
94,671
60,898
MB Davis
10/11/2009
6,388
(6,388)
-
-
Vested
-
-
1/10/2010
13,027
-
-
13,027
FY2013
-
16,865
21/10/2011
10,968
-
-
10,968
FY2014
83,222
53,533
SHE Herfurth
10/11/2009
6,505
(6,505)
-
-
Vested
-
-
1/10/2010
9,607
-
-
9,607
FY2013
-
12,437
21/10/2011
8,108
-
-
8,108
FY2014
61,520
39,573
S Irving
10/11/2009
8,388
(8,388)
-
-
Vested
-
-
1/10/2010
16,966
-
-
16,966
FY2013
-
21,965
21/10/2011
14,102
-
-
14,102
FY2014
107,001
68,829
W Newling
10/11/2009
7,499
(7,499)
-
-
Vested
-
-
1/10/2010
14,034
-
-
14,034
FY2013
-
18,169
21/10/2011
9,852
-
-
9,852
FY2014
74,753
48,085
SR Rothbloom
10/11/2009
34,431
(34,431)
-
-
Vested
-
-
1/10/2010
36,672
-
-
36,672
FY2013
-
47,475
21/10/2011
28,189
-
-
28,189
FY2014
213,888
137,585
N Sarkar
10/11/2009
26,213
(26,213)
-
-
Vested
-
-
1/10/2010
14,362
-
-
14,362
FY2013
-
18,593
21/10/2011
9,916
-
-
9,916
FY2014
75,240
48,399
JLW Wong
10/11/2009
10,759
(10,759)
-
-
Vested
-
-
1/10/2010
18,953
-
-
18,953
FY2013
-
24,537
21/10/2011
14,708
-
-
14,708
FY2014
111,599
71,787

Fair values of shares at grant date are determined using the closing share price on grant date.

PAGE 37

Directors’ Report

3. Performance rights

Performance rights are granted under the DLI plans for no consideration and carry no dividend or voting rights. Each performance right carries an entitlement to one fully paid ordinary share in Computershare Limited.

Set out below is a summary of performance rights granted under the DLI plans:

Date
granted
Number
granted
Number
vested
during the
year
Number
lapsed
during the
year
Number
forfeited
during the
year
Number
outstanding
at the end
of the year
Financial
year in
which grant
may vest
Value at
grant date
(if granted
this year)
$
Maximum
total value
of grant
yet to be
expensed
$
WS Crosby
13/11/2006
700,000
(700,000)
-
-
-
Vested
-
-
12/11/2009
450,000
-
-
-
450,000
FY2015
-
1,854,759
PA Barker
12/11/2009
150,000
-
-
-
150,000
FY2015
-
618,253
12/08/2010
50,000
-
-
-
50,000
FY2016
-
243,055
SA Cameron
04/05/2012
200,000
-
-
-
200,000
FY2017
1,536,265
1,229,012
PA Conn
12/11/2009
250,000
-
-
-
250,000
FY2015
-
1,030,422
MB Davis
12/11/2009
350,000
-
-
-
350,000
FY2015
-
1,442,590
12/10/2011
150,000
-
-
-
150,000
FY2017
967,660
774,128
SHE Herfurth
12/10/2011
200,000
-
-
-
200,000
FY2017
1,290,213
1,032,170
S Irving
12/11/2009
350,000
-
-
-
350,000
FY2015
-
1,442,590
12/10/2011
150,000
-
-
-
150,000
FY2017
967,660
774,128
W Newling
12/11/2009
200,000
-
-
-
200,000
FY2015
-
824,337
SR Rothbloom
13/11/2006
400,000
(400,000)
-
-
-
Vested
-
-
12/11/2009
300,000
-
-
-
300,000
FY2015
-
1,236,506
N Sarkar
12/11/2009
200,000
-
-
-
200,000
FY2015
-
824,337
12/10/2011
100,000
-
-
-
100,000
FY2017
645,106
516,085
JLW Wong
12/11/2009
200,000
-
-
-
200,000
FY2015
-
824,337
12/10/2011
100,000
-
-
-
100,000
FY2017
645,106
516,085

4. Options included in key management personnel remuneration

From time to time, the Group has awarded grants of options under a company option plan. These options are subject to a three year period before they can be exercised and have an exercise price based on the market value of Computershare shares at the time of grant. On exercise, each option carries an entitlement to one fully paid ordinary share in Computershare Limited. Options granted carry no dividend or voting rights. No options have been granted to key management personnel during the year ended 30 June 2012.

Set out below is a summary of options:

Date granted Number
granted
Number
vested
during the
year
Number
exercised
during the
year
Number
lapsed
during the
year
Number
forfeited
during the
year
Number
out-
standing
at the
end of the
year
Financial
year in
which
grant may
vest
Value at
grant date
(if granted
this year)
$
Maximum
total value
of grant
yet to be
expensed
$
PA Barker
30/01/2009
166,667
166,667
-
-
-
166,667
FY2015
-
-

Options in the table above have an exercise price of $7.85 (AUD 7.54)

PAGE 38 Computershare Annual Report 2012

Shareholdings of key management personnel

The number of ordinary shares in Computershare Limited held during the fi nancial year by each director and the other named key management personnel, including details of shares granted as remuneration during the current fi nancial year and ordinary shares provided as the result of the exercise of remuneration options during the current fi nancial year, are included in the table below.

Balance at
beginning of
the year
Vested under
DSTI plan
On exercise
of options/
performance
rights
On market
purchases /
(sales)
Other Balance at
the end of
the year
Value of
options/
performance
rights
exercised
$
Directors
WS Crosby
551,272
-
700,000
(420,000)
-
831,272
SD Jones
14,000
-
-
-
-
14,000
Dr M Kerber
40,000
-
-
-
-
40,000
G Lieberman
10,000
-
-
-
-
10,000
PJ Maclagan
14,782,411
-
-
(60,000)
-
14,722,411
CJ Morris
46,450,000
-
-
(1,878,869)
-
44,571,131
AL Owen
2,000
-
-
10,910
-
12,910
NP Withnall
-
-
-
2,300
-
2,300
Key management personnel
PA Barker
287
21,668
-
(11,000)
398
11,353
SA Cameron
158
3,874
-
(3,954)
-
78
PA Conn
519,371
10,376
-
(2,099)
-
527,648
MB Davis
22,155
6,388
-
(17,000)
398
11,941
SHE Herfurth
19,512
6,505
-
(14,500)
4,559
16,076
S Irving
64,821
8,388
-
-
-
73,209
W Newling
-
7,499
-
(7,499)
-
-
SR Rothbloom
139,103
34,431
400,000
(235,124)
-
338,410
N Sarkar
5,256
26,213
-
(26,213)
140
5,396
JLW Wong
114,849
10,759
-
(20,000)
660
106,268
5,181,519
-
-
-
-
-
-
-
-
-
-
-
-
-
-
2,960,868
-
-

PAGE 39

Directors’ Report

D. PROPORTIONS OF FIXED AND PERFORMANCE RELATED REMUNERATION

The percentage value of total remuneration relating to the current fi nancial year received by key management personnel that consists of fi xed and performance related remuneration is as follows:

% of f xed/non-
performance related
remuneration
% of total remuneration
received as cash bonus
(CSTI)
% of remuneration
received as equity bonus
(DSTI)


% of total remuneration
received as performance
related rights/options
WS Crosby
47.53%
17.05%
0.00%
SD Jones
100.00%
0.00%
0.00%
Dr M Kerber
100.00%
0.00%
0.00%
G Lieberman
100.00%
0.00%
0.00%
PJ Maclagan
100.00%
0.00%
0.00%
CJ Morris
100.00%
0.00%
0.00%
AL Owen
100.00%
0.00%
0.00%
NP Withnall
100.00%
0.00%
0.00%
PA Barker
49.12%
7.92%
10.76%
SA Cameron
47.79%
4.02%
8.68%
PA Conn
40.33%
7.44%
11.36%
MB Davis
42.30%
4.98%
5.46%
SHE Herfurth
47.70%
7.79%
10.60%
S Irving
49.18%
5.09%
5.97%
W Newling
44.63%
10.59%
9.40%
SR Rothbloom
53.14%
4.75%
14.22%
N Sarkar
36.07%
9.37%
11.19%
JLW Wong
49.84%
3.38%
10.29%
35.42%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
0.00%
32.21%
39.52%
40.86%
47.26%
33.90%
39.76%
35.39%
27.89%
43.38%
36.49%

E. OTHER INFORMATION

Loans to directors and executives

Computershare made no loans to directors and executive directors or other key management personnel during the current fi nancial year.

Derivative instruments

Computershare’s policy forbids key management personnel to deal in derivatives designed as a hedge against exposure to shares in Computershare Limited.

Shares under option

Unissued ordinary shares in Computershare Limited under options and performance rights at the date of this report are as follows:

Dategranted Financial year of expiry Issue price of shares (AUD) Number under options/
performance rights
Performance rights
12/11/2009
FY2015
-
12/08/2010
FY2016
-
12/10/2011
FY2017
-
4/05/2012
FY2017
-
21/09/2012
FY2018
-
2,850,000
250,000
700,000
200,000
1,100,000
Options
30/01/2009
FY2015
7.54
1/10/2009
FY2016
10.34
4/06/2010
FY2017
10.89
166,667
50,000
25,000

PAGE 40 Computershare Annual Report 2012

AUDITOR

PricewaterhouseCoopers continues in offi ce in accordance with section 327 of the Corporations Act 2001 .

Auditor’s independence declaration

A copy of the auditor’s signed independence declaration as required under section 307C of the Corporations Act 2001 is provided immediately after this report.

Non-audit services

The Group may decide to employ its auditor, PricewaterhouseCoopers, on assignments in addition to their statutory audit duties where the auditor’s expertise and experience with the Group are important.

The Board is satisfi ed that the provision of non-audit services is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001 and internal guidelines. Further details regarding the Board’s internal policy for engaging PricewaterhouseCoopers for non-audit services is set out in the Corporate Governance Statement.

The directors are satisfi ed that the provision of non-audit services by PricewaterhouseCoopers, as set out below, did not compromise the auditor independence requirements of the Corporations Act 2001 for the following reasons:

  • No services were provided by PricewaterhouseCoopers that are prohibited by policy (the policy lists services that are not able to be undertaken).

  • None of the services provided undermine the general principles relating to auditor independence, including reviewing or auditing the auditor’s own work, acting in a management capacity or a decision making capacity for the Group, acting as an advocate for the Group or jointly sharing economic risks and rewards.

Details of the amounts paid to the auditor for both audit and non-audit services are provided in the table below.

During the year the following amounts were incurred in relation to services provided by PricewaterhouseCoopers, the Group auditor, and its related practices.

and its related practices.
Consolidated
2012
2011
1. Audit services
Audit and review of the f nancial statements and other audit work by PricewaterhouseCoopers Australia
1,066
Audit and review of the f nancial statements and other audit work by related practices of
PricewaterhouseCoopers Australia
3,271
867
2,498
4,337 3,365
2. Other services*
Other assurance services performed by PricewaterhouseCoopers Australia
367
Other assurance services performed by related practices of PricewaterhouseCoopers Australia
1,881
Tax advice on acquisitions provided by related practices of PricewaterhouseCoopers Australia
24
255
1,931
86
2,272 2,272
Total Auditors’ Remuneration
6,609
5,637

*Other assurance services provided relate primarily to regulatory and compliance reviews.

ROUNDING OF AMOUNTS

The Group is of a kind referred to in class order 98/0100, issued by the Australian Securities and Investments Commission, relating to the “rounding off” of amounts in the Directors’ Report. Amounts in the Directors’ Report have been rounded off in accordance with that Class order to the nearest thousand dollars unless specifi cally stated to be otherwise.

Signed in accordance with a resolution of the directors.

==> picture [137 x 26] intentionally omitted <==

CJ MORRIS Chairman

==> picture [93 x 38] intentionally omitted <==

WS CROSBY Director

24 September 2012

PAGE 41

Auditor’s Independence Declaration

==> picture [66 x 50] intentionally omitted <==

Auditor’s Independence Declaration

As lead auditor for the audit of Computershare Limited for the year ended 30 June 2012, I declare that to the best of my knowledge and belief, there have been:

  • a) no contraventions of the auditor independence requirements of the Corporations Act 2001 in relation to the audit; and

  • b) no contraventions of any applicable code of professional conduct in relation to the audit .

This declaration is in respect of Computershare Limited and the entities it controlled during the period.

==> picture [71 x 44] intentionally omitted <==

Christopher Lewis 24 September 2012 Partner

PricewaterhouseCoopers

PricewaterhouseCoopers, ABN 52 780 433 757

Freshwater Place, 2 Southbank Boulevard, SOUTHBANK VIC 3006, GPO Box 1331, MELBOURNE VIC 3001 T: 61 3 8603 1000, F: 61 3 8603 1999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation.

Computershare Annual Report 2012

PAGE 42

Consolidated Statement of Comprehensive Income for the year ended 30 June 2012

Note 2012
$000
2011
$000
Revenue from continuing operations
Sales revenue
2
1,802,614
Other revenue
2
4,559
1,598,932
5,393
Total revenue from continuing operations
1,807,173
1,604,325
Other income
3
33,676
Expenses
Direct services
1,315,017
Technology costs
234,401
Corporate services
33,219
Finance costs
48,289
14,277
1,010,370
181,263
26,258
32,627
Total expenses
1,630,926
1,250,518
Share of net prof t/(loss) of associates accounted for using the equity method
39&40
321
Prof t before related income tax expense
210,244
Income tax expense
4
50,512
385
368,469
99,561
Prof t for the year
159,732
268,908
Other comprehensive income
Available-for-sale f nancial assets
445
Cash f ow hedges
(933)
Exchange differences on translation of foreign operations
(66,888)
Income tax relating to components of other comprehensive income
4
314
358
(24,316)
93,870
7,313
Other comprehensive income for the year, net of tax
(67,062)
77,225
Total comprehensive income for the year
92,670
346,133
Prof t for the year is attributable to:
Members of Computershare Limited
156,499
Non-controlling interests
3,233
264,086
4,822
159,732 268,908
Total comprehensive income for the year is attributable to:
Members of Computershare Limited
93,222
Non-controlling interests
(552)
340,070
6,063
92,670 346,133
Basic earnings per share (cents per share)
6
28.16cents
Diluted earnings per share (cents per share)
6
28.07cents
47.53cents
47.30cents

The above statement of comprehensive income is presented in United States dollars and should be read in conjunction with the accompanying notes.

PAGE 43

Consolidated Statement of Financial Position for the year ended 30 June 2012

Note 2012
$000
2011
$000
CURRENT ASSETS
Cash and cash equivalents
35
441,391
Receivables
7
332,978
Financial assets held for trading
2,764
Available-for-sale f nancial assets at fair value
8
635
Other f nancial assets
9
106,966
Inventories
10
9,268
Current tax assets
14
29,765
Derivative f nancial instruments
15
961
Other current assets
11
31,914
347,225
300,862
2,059
314
26,630
12,266
10,844
5,617
28,111
Total current assets
956,642
733,928
NON-CURRENT ASSETS
Receivables
7
6,395
Available-for-sale f nancial assets at fair value
8
6,339
Investments accounted for using the equity method
12
27,178
Property, plant and equipment
13
190,910
Deferred tax assets
14
81,267
Derivative f nancial instruments
15
33,529
Intangibles
16
2,379,408
13,747
6,815
28,405
154,933
46,810
25,951
1,862,649
Total non-current assets
2,725,026
2,139,310
Total assets
3,681,668
2,873,238
CURRENT LIABILITIES
Payables
17
383,797
Interest bearing liabilities
18
69,242
Current tax liabilities
19
20,399
Provisions
20
33,438
Derivative f nancial instruments
15
69
Deferred consideration
21
21,812
340,612
128,618
22,408
26,475
1
20,342
Total current liabilities
528,757
538,456
NON-CURRENT LIABILITIES
Payables
17
4,324
Interest bearing liabilities
18
1,685,149
Deferred tax liabilities
19
179,310
Provisions
20
41,123
Derivative f nancial instruments
15
341
Deferred consideration
21
53,338
Other
22
12,866
6,560
884,871
143,507
32,787
-
12,606
8,995
Total non-current liabilities
1,976,451
1,089,326
Total liabilities
2,505,208
1,627,782
Net assets
1,176,460
1,245,456
EQUITY
Contributed equity
23
29,943
Reserves
24
90,749
Retained earnings
5
1,042,965
Total parent entity interest
41
1,163,657
Non-controlling interests
41
12,803
29,943
152,081
1,048,403
1,230,427
15,029
Total equity
1,176,460
1,245,456

The above statement of fi nancial position is presented in United States dollars and should be read in conjunction with the accompanying notes.

PAGE 44 Computershare Annual Report 2012

Consolidated Statement of Changes in Equity for the year ended 30 June 2012

Attributable to members of Computershare Limited
Contributed
Equity
Reserves
Retained
Earnings
Total
Non-
controlling
Interests
$000
$000
$000
$000
$000
Total Equity
$000
Total equity at1July2011
29,943
152,081
1,048,403
1,230,427
15,029
Prof t for the year
-
-
156,499
156,499
3,233
Available-for-sale f nancial assets
-
445
-
445
-
Cash f ow hedges
-
(933)
-
(933)
-
Exchange differences on translation of
foreign operations
-
(63,103)
-
(63,103)
(3,785)
Income tax (expense)/credits
-
314
-
314
-
1,245,456
159,732
445
(933)
(66,888)
314
Total comprehensive income for the
year
-
(63,277)
156,499
93,222
(552)
92,670
Transactions with owners in their
capacity as owners:
Dividends provided for or paid
-
-
(161,937)
(161,937)
(1,674)
Equity related contingent consideration
-
1,192
-
1,192
-
On market cash purchase of shares
-
(22,839)
-
(22,839)
-
Share based remuneration
-
23,592
-
23,592
-
(163,611)
1,192
(22,839)
23,592
-
1,945
(161,937)
(159,992)
(1,674)
(161,666)
Balance at30June2012
29,943
90,749
1,042,965
1,163,657
12,803
1,176,460
Total equity at1July2010
29,943
94,808
936,592
1,061,343
11,609
Prof t for the year
-
-
264,086
264,086
4,822
Available-for-sale f nancial assets
-
358
-
358
-
Cash f ow hedges
-
(24,316)
-
(24,316)
-
Exchange differences on translation of
foreign operations
-
92,629
-
92,629
1,241
Income tax (expense)/credits
-
7,313
-
7,313
-
1,072,952
268,908
358
(24,316)
93,870
7,313
Total comprehensive income for the
year
-
75,984
264,086
340,070
6,063
346,133
Transactions with owners in their
capacity as owners:
Dividends provided for or paid
-
-
(152,275)
(152,275)
(2,643)
Equity related contingent consideration
-
(9,500)
-
(9,500)
-
On market cash purchase of shares
-
(29,950)
-
(29,950)
-
Share based remuneration
-
20,739
-
20,739
-
(154,918)
(9,500)
(29,950)
20,739
-
(18,711)
(152,275)
(170,986)
(2,643)
(173,629)
Balance at30June2011
29,943
152,081
1,048,403
1,230,427
15,029
1,245,456

The above statement of changes in equity is presented in United States dollars and should be read in conjunction with the accompanying notes

PAGE 45

Consolidated Cash Flow Statement for the year ended 30 June 2012

Note 2012
$000
2011
$000
CASH FLOWS FROM OPERATING ACTIVITIES
Receipts from customers
1,907,001
Payments to suppliers and employees
(1,448,190)
Dividends received
127
Interest paid and other f nance costs
(54,868)
Interest received
4,432
Income taxes paid
(73,943)
1,704,627
(1,271,151)
388
(31,907)
5,006
(87,320)
Net operating cash f ows
35
334,559
319,643
CASH FLOWS FROM INVESTING ACTIVITIES
Payments for purchase of controlled entities and businesses, net of cash acquired
(658,068)
Payments for investments in associates and joint ventures
(1,004)
Dividends received
287
Proceeds from sale of assets
5,618
Payments for investments
(2,608)
Payments for property, plant and equipment
(40,070)
Proceeds from sale of subsidiaries and businesses, net of cash disposed
1,317
(65,381)
(578)
415
4,225
(264)
(23,406)
3,426
Net investing cash f ows
(694,528)
(81,563)
CASH FLOWS FROM FINANCING ACTIVITIES
Payments for purchase of ordinary shares
(22,839)
Proceeds from borrowings
1,354,283
Repayment of borrowings
(681,152)
Dividends paid to Computershare Limited’s shareholders
(161,937)
Dividends paid to non-controlling interests in controlled entities
(1,674)
Repayment of f nance leases
(9,978)
(29,950)
628,669
(627,605)
(152,275)
(2,643)
(11,053)
Net f nancing cash f ows
476,703
(194,857)
Net increase in cash and cash equivalents held
116,734
Cash and cash equivalents at the beginning of the f nancial year
347,225
Exchange rate variations on foreign cash balances
(22,568)
43,223
278,651
25,351
Cash and cash equivalents at the end of the f nancial year
35
441,391
347,225

The above consolidated cash fl ow statement is presented in United States dollars and should be read in conjunction with the accompanying notes.

PAGE 46 Computershare Annual Report 2012

Notes to the Consolidated Financial Statements

1. STATEMENT OF SIGNIFICANT ACCOUNTING POLICIES

The principal accounting policies adopted in the preparation of the fi nancial report are set out below. These policies have been consistently applied to all the periods presented, unless otherwise stated. The fi nancial report is for the consolidated entity consisting of Computershare Limited and its controlled entities, referred to collectively throughout these fi nancial statements as the “consolidated entity”, “the Group” or “Computershare”.

Basis of preparation of full year fi nancial report

This general purpose fi nancial report for the reporting period ended 30 June 2012 has been prepared in accordance with Australian Accounting Standards, other authoritative pronouncements of the Australian Accounting Standards Board, Urgent Issues Group Interpretations and the Corporations Act 2001 . Computershare Limited is a for-profi t entity for the purpose of preparing fi nancial statements.

This report is to be read in conjunction with any public announcements made by Computershare Limited during the reporting period in accordance with the continuous disclosure requirements of the Corporations Act 2001 and Australian Stock Exchange Listing Rules.

Where necessary, comparative fi gures have been adjusted to conform with changes in presentation in the current period.

Compliance with IFRS

The fi nancial statements of Computershare Limited and its controlled entities also comply with International Financial Reporting Standards (IFRS) as issued by the International Accounting Standards Board (IASB).

Historical cost convention

The fi nancial statements have been prepared under the historical cost convention as modifi ed by the revaluation of available-forsale fi nancial assets and fi nancial assets and liabilities (including derivative instruments) at fair value through profi t or loss.

Principles of consolidation

The consolidated fi nancial statements include the assets and liabilities of the parent entity, Computershare Limited, and its controlled entities.

All intercompany balances and transactions have been eliminated. Where an entity either began or ceased to be controlled during the year, the results are consolidated only from the date control commenced or up to the date control ceased.

Financial statements of foreign controlled entities, associates and joint ventures presented in accordance with overseas accounting principles are, for consolidation purposes, adjusted to comply with Group policy and Australian Accounting Standards.

Controlled entities

Controlled entities are all those entities over which the Group has the power to govern the fi nancial and operating policies, generally accompanying a shareholding of more than one half of the voting rights. Controlled entities are fully consolidated from the date on which control is transferred to the Group. They are de-consolidated from the date that control ceases.

The acquisition method of accounting is used to account for the acquisition of controlled entities by the Group.

Associates

Associates are all entities over which the Group has signifi cant infl uence but not control, generally accompanying a shareholding of between 20% and 50% of the voting rights. Interests in material associated entities are brought to account using the equity method. Under this method the investment in associates is initially recognised at its cost of acquisition and its carrying value is subsequently adjusted for increases or decreases in the investor’s share of post-acquisition results and reserves of the associate. The Group’s share of its associates’ post acquisition profi ts or losses is recognised in the profi t or loss. The investment in associated entities is decreased by the amount of dividends received or receivable.

Joint ventures

Interests in joint venture partnerships are accounted for using the equity method.

Changes in ownership interests

The Group treats transactions with non-controlling interests that do not result in a loss of control as transactions with equity owners of the Group. A change in ownership interest results in an adjustment between the carrying amounts of the controlling and noncontrolling interests to refl ect their relative interests in the controlled entity. Any difference between the amount of the adjustment to non-controlling interests and any consideration paid or received is recognised in a separate reserve within equity attributable to owners of the parent entity.

PAGE 47

Notes to the Consolidated Financial Statements

Segment reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. The chief operating decision maker is the Computershare Limited Chief Executive Offi cer (CEO).

Foreign currency translation

Functional and presentation currency

Items included in the fi nancial statements of each of the Group’s entities are measured using the currency of the primary economic environment in which the entity operates (the ‘functional currency’). The consolidated fi nancial statements are presented in US dollars, as a signifi cant portion of the Group’s activity is denominated in US dollars.

Transactions and balances

Foreign currency transactions are converted to US dollars at exchange rates approximating those in effect at the date of each transaction. Amounts payable and receivable in foreign currencies at balance date are converted to US dollars at the average of the buy and sell rates available on the close of business at balance date. Revaluation gains and losses are brought to account as they occur.

Exchange differences relating to monetary items are included in profi t or loss, as exchange gains or losses, in the period when the exchange rates change, except when deferred in equity as qualifying cash fl ow hedges and qualifying net investment hedges.

Group companies

The results and fi nancial position of all the group entities that have a functional currency different from the presentation currency are translated into the presentation currency as follows:

  • assets and liabilities for each statement of fi nancial position presented are translated at the closing rate at the date of that statement;

  • income and expenses for each statement of comprehensive income are translated at average exchange rates; and

  • all resulting exchange differences are recognised in other comprehensive income.

On consolidation, exchange differences arising from the translation of any net investment in foreign entities, and of borrowings and other currency instruments designated as hedges of such investments, are recognised in other comprehensive income and refl ected in equity.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity and translated at the closing rate.

Income tax

The fi nancial statements apply the principles of tax-effect accounting. The income tax expense in the profi t or loss represents tax on the pre-tax accounting profi t adjusted for income and expenses never to be assessed or allowed for taxation purposes. This is also adjusted for changes in deferred tax assets and liabilities attributable to temporary differences between the tax bases of assets and liabilities and their carrying amounts in the fi nancial statements and unused tax losses. The income tax expense is calculated on the basis of the tax laws enacted or substantively enacted at the end of the reporting period.

Deferred tax assets and liabilities are recognised for temporary differences calculated at the tax rates expected to apply when the differences reverse. Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable that future taxable amounts will be available to utilise those temporary differences and losses. Deferred tax assets and liabilities are offset when there is a legally enforceable right to offset current tax assets and liabilities and when the deferred tax balances relate to the same taxation authority.

Deferred tax assets and liabilities are not recognised for temporary differences between the carrying amount and tax bases of investments in controlled entities where the parent entity is able to control the timing of the reversal of the temporary differences and it is probable that the differences will not reverse in the foreseeable future.

Current and deferred tax balances attributable to amounts recognised in other comprehensive income or directly in equity are also recognised in other comprehensive income or directly in equity, respectively.

Tax consolidation legislation

Computershare Limited and its wholly-owned Australian controlled entities implemented the tax consolidation regime with effect from 1 July 2002. The Australian Taxation Offi ce has been formally notifi ed of this decision.

The relevant entities have also entered into a tax sharing deed, which includes tax funding arrangements. As a consequence, Computershare Limited, as the head entity in the tax consolidation Group, has recognised the current tax liability relating to transactions, events and balances of the wholly owned Australian controlled entities in this Group in the fi nancial statements as if that liability was its own, in addition to recognising the current tax liability arising in relation to its own transactions, events and balances. Amounts receivable or payable under the tax sharing deed are recognised separately as tax related intercompany payables or receivables.

PAGE 48 Computershare Annual Report 2012

Leases

Leases of property, plant and equipment where the Group has substantially all the risks and rewards of ownership are classifi ed as fi nance leases. Assets acquired under fi nance leases are capitalised and amortised over the shorter of the lease term and the useful life of the asset, or where ownership is reasonably certain to be obtained on expiration of the lease, over the useful life of the asset. Lease payments are allocated between interest expense and reduction in the lease liability.

Leases in which a signifi cant portion of the risks and rewards of ownership are retained by the lessor are classifi ed as operating leases. Operating lease assets are not capitalised and rental payments (net of any incentives received from the lessor) are charged against operating profi t on a straight line basis over the period of the lease.

Leasehold improvements

The cost of improvements to or on leasehold properties is amortised over the unexpired period of the lease or the estimated useful life of the improvement to the leasehold properties, whichever is the shorter.

Software and research and development costs

Internally developed software and related research and development costs are expensed in the year in which they are incurred as they do not meet the recognition criteria for capitalisation.

Impairment of assets

All non-current assets that have an indefi nite useful life are not subject to amortisation and are reviewed at least annually to determine whether their carrying amounts require write-down to recoverable amount or more frequently if events or changes in circumstances indicate that they might be impaired. Other assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable.

An impairment loss will be recognised for the amount by which the asset’s carrying amount exceeds its recoverable amount. The recoverable amount is the higher of an asset’s fair value less costs to sell and value in use. For available-for-sale assets, a signifi cant or prolonged decline in fair value is considered when determining whether the asset is impaired.

For the purposes of impairment testing, assets are grouped at the lowest levels for which there are separately identifi able cash fl ows (cash generating units).

These impairment calculations require the use of assumptions.

Inventories

Inventories are valued at the lower of cost and net realisable value. Cost is assigned on a fi rst-in fi rst-out basis. Prepaid inventory is recorded at cost and is bought on behalf of the Group’s clients. As the inventory is used, the costs are billed.

Property, plant and equipment

Property, plant and equipment are stated at historical costs less depreciation. The amounts at which property, plant and equipment are stated in these fi nancial statements are regularly reviewed.

Depreciation

Items of property, plant and equipment excluding freehold land, are depreciated on a straight line basis at rates calculated to allocate their cost, less estimated residual value, over their estimated useful life. The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period. Additions and disposals are depreciated for the period held, in the year of acquisition or disposal. Depreciation expense has been determined based on the following rates of depreciation:

  • buildings (2.5% per annum);

  • plant and equipment (10% to 50% per annum);

  • fi xtures and fi ttings (13% to 50% per annum); and

  • motor vehicles (15% to 40% per annum).

Revenue

Revenue is measured at the fair value of the consideration received or receivable. Amounts disclosed as revenue are net of returns, trade discounts and volume rebates.

The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic benefi ts will fl ow to the consolidated entity and specifi c criteria have been met for each of the Group’s activities. The Group bases its estimates on historical results, taking into consideration the type of customer, the type of transaction and the specifi cs of each arrangement.

PAGE 49

Notes to the Consolidated Financial Statements

Services revenue is recognised in the accounting period in which the services are rendered. For fi xed-price contracts, revenue is recognised under the percentage of completion method, based on the actual service provided as proportion of the total services to be provided.

Software licence sales and associated development, installation and maintenance fees are recognised in accordance with written customer agreements when the entity has the right to be compensated for services and it is probable that compensation will fl ow to the entity in the future.

Other revenue

Other revenue includes interest income on short term deposits controlled by the consolidated entity, and royalties and dividends received from other persons. Interest income is recognised using the effective interest method. Royalties and dividends are recognised as revenue when the right to receive payment is established.

Insurance recoveries

The consolidated entity recognises amounts receivable under its insurance policies, net of any relevant excess amounts, upon indemnity being acknowledged by the insurers.

Trade receivables

Trade receivables are initially recognised at fair value and subsequently measured at amortised cost, less provision for doubtful debts. Collectability of trade receivables is reviewed on an ongoing basis. Debts that are known to be uncollectible are written off. A provision for doubtful receivables is established when there is objective evidence that the Group will not be able to collect all amounts due according to the original terms of receivables. The amount of the provision is recognised in the profi t or loss.

Trade and other payables

These amounts represent liabilities for those goods and services provided to the Group prior to the end of fi nancial year that are unpaid. The amounts are unsecured and are usually paid within 30 days of recognition.

Dividends

Provision is made for the amount of any dividend declared by the directors on or before the end of the fi nancial year but not distributed at balance date.

Earnings per share

Basic earnings per share

Basic earnings per share is determined by dividing profi t attributable to members of Computershare Limited, excluding any costs of servicing equity other than ordinary shares, by the weighted average number of ordinary shares outstanding during the fi nancial year, adjusted for bonus elements in ordinary shares issued during the year.

Diluted earnings per share

Diluted earnings per share is determined by adjusting the weighted average number of shares used in the determination of basic earnings per share to take into account the effect of potentially dilutive ordinary shares.

Management basic earnings per share

Management basic earnings per share exclude certain items. Management adjusted results are used, along with other measures, to assess operating business performance. The Group believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance. The net profi t used in the management earnings per share calculation is adjusted for the management adjustment items net of tax (refer to note 6).

Cash and cash equivalents

For the purposes of the cash fl ow statement, cash and cash equivalents includes cash on hand, deposits at call with fi nancial institutions and other highly liquid investments with short periods to maturity (three months or less) which can readily be converted to known amounts of cash on hand and are subject to an insignifi cant risk of changes in value, net of outstanding bank overdrafts. Cash and cash equivalents exclude broker client deposits refl ected in the statement of fi nancial position that are recorded as other current fi nancial assets.

Business combinations

The acquisition method of accounting is used to account for all business combinations, including business combinations involving entities or businesses under common control, regardless of whether equity instruments or other assets are acquired. The consideration transferred for the acquisition of a controlled entity comprises the fair values of the assets transferred, the liabilities incurred and the equity interests issued by the Group. The consideration transferred also includes the fair value of any contingent consideration arrangement and the fair value of any pre-existing equity interest in the controlled entity.

PAGE 50 Computershare Annual Report 2012

Acquisition related costs are expensed as incurred. Identifi able assets acquired and liabilities and contingent liabilities assumed in a business combination are, with limited exceptions, measured initially at their fair values at the acquisition date. Within 12 months of completing the acquisition, identifi able intangible assets are valued and separately recognised in the statement of fi nancial position. On an acquisition-by-acquisition basis, the Group recognises any non-controlling interest in the acquiree either at fair value or at the non-controlling interest’s proportionate share of the acquiree’s net identifi able assets.

The excess of the consideration transferred, the amount of any non-controlling interest in the acquiree and the acquisition-date fair value of any previous equity interest in the acquiree over the fair value of the Group’s share of the net identifi able assets acquired is recorded as goodwill. If those amounts are less than the fair value of the net identifi able assets of the controlled entity acquired and the measurement of all amounts has been reviewed, the difference is recognised directly in profi t or loss as a bargain purchase.

Where settlement of any part of cash consideration is deferred, the amounts payable in the future are discounted to their present value as at the date of exchange. The discount rate used is the entity’s incremental borrowing rate, being the rate at which a similar borrowing could be obtained from an independent fi nancier under comparable terms and conditions.

Contingent consideration is classifi ed either as equity or a fi nancial liability. Amounts classifi ed as a fi nancial liability are subsequently remeasured to fair value with changes in fair value recognised in profi t or loss.

Intangible assets

Goodwill

Purchased goodwill is not amortised. Instead, goodwill is tested annually for impairment, or more frequently if events or changes in circumstances indicate that it might be impaired, and is carried at cost less accumulated impairment losses. Gains and losses on disposal of an entity include the carrying amount of goodwill relating to an entity sold.

Goodwill is allocated to cash generating units for the purpose of impairment testing. Each of these cash generating units represents the Group’s internal management reporting structure.

Acquired intangible assets

Acquired intangible assets have a fi nite useful life and are carried at fair value at the date of acquisition less accumulated amortisation and impairment losses. Amortisation is calculated using the straight line method to allocate the value over their estimated useful lives, ranging from one to fi fteen years.

Mortgage servicing rights

Mortgage servicing rights acquired as part of business combination are carried at their fair value at the date of acquisition less accumulated amortisation and impairment losses. Mortgage servicing rights acquired as part of ongoing operations are carried at cost less accumulated amortisation and impairment losses. Amortisation for all servicing rights is calculated using the straight line method over their estimated useful lives.

Employee benefi ts

Provision has been made in the statement of fi nancial position for benefi ts accruing to employees in relation to employee bonuses, annual leave, long service leave, workers compensation and vested sick leave. No provision is made for non-vesting sick leave as the anticipated pattern of future sick leave taken indicates that accumulated non-vesting sick leave will never be paid.

Superannuation is included in the determination of provisions. Vested sick leave and annual leave are measured at the amounts expected to be paid when the liabilities are settled.

The long service leave provision is measured at the present value of estimated future cash fl ows, discounted by the interest rate applicable to the period the liability is expected to fall due. Consideration is given to expected future wage and salary levels, experience of employee departures and periods of service.

Retirement benefi ts

Contributory superannuation and pension plans exist to provide benefi ts for the consolidated entity’s employees and their dependants on retirement, disability or death. The plans are accumulation plans. The employee sponsors contribute to the plans at varying rates of contribution depending on the employee classifi cation. The contributions made to the funds by Group entities are charged against profi ts.

Defi ned benefi t superannuation and pension plans are operated in Germany and India only. Where material to the Group, a liability or asset in respect of the these plans is recognised in the statement of fi nancial position, and is measured as the present value of the defi ned benefi t obligation at the reporting date plus unrecognised actuarial gains (less unrecognised actuarial losses) less the fair value of the superannuation fund’s assets at that date and any unrecognised past service cost.

Executive share and performance right schemes

Certain employees are entitled to participate in share and performance rights schemes.

PAGE 51

Notes to the Consolidated Financial Statements

The market value of shares issued to employees for no cash consideration under employee and executive share schemes is recognised as a personnel expense over the vesting period with a corresponding increase in the share based payments reserve.

The fair value of performance rights issued under the Computershare Deferred Long Term Incentive Plan are recognised as a personnel expense over the vesting period with a corresponding increase in the share based payments reserve.

The fair value of performance rights granted is determined using a pricing model that takes into account factors that include the exercise price, the term of the performance right, the vesting and performance criteria, the share price at grant date and the expected price volatility of the underlying share. The fair value calculation excludes the impact of any service or non market vesting conditions. Non market vesting conditions are included in assumptions about the number of performance rights that are expected to become exercisable. At each balance date, the entity revises its estimate of the number of performance rights that are expected to become exercisable. The personnel expense recognised each period takes into account the most recent estimate.

Where shares are procured by the Group with cash to satisfy obligations for vested employee entitlements, under these plans, a reduction in the share based payments equity reserve is shown.

Shares issued under employee and executive share plans are held in trust until vesting date. Unvested shares held by the trust are consolidated into the Group’s fi nancial statements.

Termination benefi ts

Liabilities for termination benefi ts, not in connection with the acquisition of an entity or operation are recognised when a detailed plan for the terminations has been developed and a valid expectation has been raised in those employees affected that the terminations will be carried out. The liabilities for termination benefi ts are recognised in other payables unless the amount or timing of the payments is uncertain, in which case they are recognised as provisions.

Liabilities for termination benefi ts relating to an acquired entity or operation that arise as a consequence of an acquisition are recognised as at the date of acquisition if, at or before the acquisition date, the acquiree had an existing liability for restructuring.

Provisions

Provisions for legal claims, service warranties and make good obligations are recognised when the Group has a present legal or constructive obligation as a result of past events, it is probable that an outfl ow of resources will be required to settle the obligation and the amount can be reliably estimated. Provisions are not recognised for future operating losses.

Where there are a number of similar obligations, the likelihood that an outfl ow will be required in settlement is determined by considering the class of obligations as a whole. A provision is recognised even if the likelihood of an outfl ow with respect to any one item included in the same class of obligations may be small.

Provisions are measured at the present value of management’s best estimate of the expenditure required to settle the present obligation at the reporting date. The discount rate used to determine the present value refl ects current market assessments of the time value of money and the risks specifi c to the liability. The increase in the provision due to the passage of time is recognised as interest expense.

Non-current assets (or disposal groups) held-for-sale

Non-current assets (or disposal groups) are classifi ed as held-for-sale if their carrying amount will be recovered principally through a sale transaction rather than through continuing use and a sale is considered highly probable.

Non-current assets and liabilities (or disposal groups) classifi ed as held-for-sale are presented separately from other assets and liabilities in the statement of fi nancial position. They are stated at the lower of their carrying amount and fair value less costs to sell.

An impairment loss is recognised for any initial or subsequent write-down of the asset (or disposal group) to fair value less costs to sell. A gain is recognised for any subsequent increases in fair value less costs to sell of an asset (or disposal group), but not in excess of any cumulative impairment loss previously recognised. A gain or loss not previously recognised by the date of the sale of the non-current asset (or disposal group) is recognised at the date of derecognition.

Contributed equity

Ordinary share capital bears no special terms or conditions affecting income or capital entitlements of the shareholders and is classifi ed as equity. Costs directly attributable to the issue of new shares are shown in equity as a deduction, net of tax, from the proceeds.

If the Group reacquires its own equity instruments, for example as the result of a share buy-back, those instruments are deducted from equity and the associated shares are cancelled. No gain or loss is recognised in the profi t or loss and the consideration paid including any directly attributable incremental costs (net of income taxes) is recognised directly in equity.

PAGE 52 Computershare Annual Report 2012

Parent entity fi nancial information

The fi nancial information for the parent entity, Computershare Limited, disclosed in note 42 has been prepared on the same basis as the consolidated fi nancial statements, except as set out below.

Investments in controlled entities, associates and joint venture entities

Investments in controlled entities, associates and joint venture entities are accounted for at cost in the fi nancial statements of Computershare Limited. Dividends received from associates and joint ventures are recognised in the parent entity’s profi t or loss, rather than being deducted from the carrying amount of these investments.

Investments and other fi nancial assets

The Group classifi es its investments and other fi nancial instruments in the following categories: fi nancial assets at fair value through profi t or loss, loans and receivables and available-for-sale assets. The classifi cation depends on the purpose for which the investments were acquired. Management determines the classifi cation of its investments at initial recognition.

i. Financial assets at fair value through profi t or loss

This category has two sub categories: fi nancial assets held-for-trading and those designated at fair value through profi t or loss on initial recognition. A fi nancial asset is classifi ed in this category if acquired principally for the purpose of selling in the short term or if so designated by management. Assets in this category are classifi ed as current in the statement of fi nancial position. Derivatives are classifi ed as held for trading unless they are designated as hedge instruments.

ii. Loans and receivables

Loans and receivables are non-derivative fi nancial assets with fi xed or determinable payments that are not quoted in an active market. They are included in current assets, except for those with maturities greater than 12 months after the balance sheet date which are classifi ed as non-current assets. Loans and receivables are included within receivables in the statement of fi nancial position.

iii. Available- for- sale assets

Available-for-sale fi nancial assets are non-derivatives that are either designated in this category or not classifi ed in any of the other categories. They are included in non-current assets unless management intends to dispose of the investment within 12 months of the balance sheet date.

Initial recognition and subsequent measurement

Investments are initially recognised at fair value plus transaction costs for all fi nancial assets not carried at fair value through profi t or loss. Financial assets carried at fair value through profi t or loss are initially recognised at fair value and transaction costs are expensed in profi t or loss. Loans and receivables are subsequently carried at amortised cost using the effective interest method. Subsequently, available for sale fi nancial assets and fi nancial assets at fair value through profi t or loss are carried at fair value. Realised and unrealised gains and losses arising from changes in fair value of fi nancial assets at fair value through profi t or loss category are included in profi t or loss in the period in which they arise. Unrealised gains and losses for changes in fair value of available-for-sale assets are recognised in other comprehensive income in the available for sale asset reserve. Financial assets are derecognised when the rights to receive cash fl ows from the fi nancial assets have expired or have been transferred and the Group has transferred substantially all the risks and rewards of ownership. When available for sale assets are sold, the accumulated fair value adjustments are reclassifi ed to profi t or loss.

The fair values of quoted investments (classifi ed as available for sale assets or held for trading assets) are based on current bid prices. If the market for a fi nancial asset is not active, the Group establishes the fair value by using accepted valuation techniques.

Impairment

The Group assesses at each balance date whether there is objective evidence that a fi nancial asset or group of fi nancial assets is impaired. In the case of equity securities classifi ed as available-for-sale, a signifi cant or prolonged decline in the fair value of a security below its cost is considered as an indicator that the securities are impaired. If any such evidence exists for available-for-sale fi nancial assets, the cumulative loss (measured as the difference between the acquisition cost and the current fair value, less any impairment loss on that fi nancial asset previously recognised in profi t or loss) is reclassifi ed from equity and recognised in profi t or loss as a reclassifi cation adjustment. Impairment losses recognised in profi t or loss on equity instruments classifi ed as available-forsale are not reversed through profi t or loss.

If there is evidence of impairment for any of the Group’s fi nancial assets carried at amortised cost, the loss is measured as the difference between the asset’s carrying amount and the present value of estimated future cash fl ows, excluding future credit losses that have not been incurred. The cash fl ows are discounted at the fi nancial asset’s original effective interest rate. The loss is recognised in profi t or loss.

PAGE 53

Notes to the Consolidated Financial Statements

Borrowings

Borrowings are initially recognised at fair value and are subsequently measured at amortised cost. Any difference between the proceeds (net of transaction costs) and the redemption amount is recognised in profi t or loss over the borrowing period using the effective interest method. Borrowings are classifi ed as current liabilities unless the Group has a legal right to defer settlement of the liability for at least 12 months after the balance sheet date.

Derivative instruments

The Group uses derivative fi nancial instruments to manage specifi cally identifi ed interest rate and foreign currency risks. Derivatives are initially recognised at fair value on the date a derivative contract is entered into and are subsequently remeasured to their fair value. The method of recognising the resulting gain or loss depends on whether the derivative is designated as a hedging instrument, and if so, the nature of the item being hedged. The Group designates certain fi nancial instruments, including derivatives, as either: (1) hedges of net investments of a foreign operation; (2) hedges of fi rm commitments and highly probable forecast transactions (cash fl ow hedges); or (3) fair value hedges.

Hedging

At the inception of the transaction the Group documents the relationship between hedging instruments and hedged items, as well as its risk management objective and strategy for undertaking various hedge transactions. The Group also documents its assessment, both at hedge inception and on an ongoing basis, of whether the derivatives that are used in hedging transactions have been and will continue to be highly effective in offsetting changes in fair values or cash fl ows of hedged items.

i. Hedge of net investment

Changes in the fair value of foreign currency debt balances that are designated and qualify as hedging instruments are recorded in other comprehensive income in the foreign currency translation reserve. The change in value of the net investment is recorded in the foreign currency translation reserve in accordance with requirements of AASB 121 The effects of Changes in Foreign Exchange Rates . The gain or loss relating to the ineffective portion is recognised immediately in profi t or loss.

ii. Cash fl ow hedge

The Group uses interest rate derivatives to manage interest rate exposure. These derivatives are entered into as part of a hedging relationship.

The effective portion of changes in the fair value of derivatives which are designated and qualify as cash fl ow hedges is recognised in other comprehensive income in the cash fl ow hedge reserve. The gain or loss relating to the ineffective portion is recognised immediately in profi t or loss.

Amounts accumulated in equity are recycled in profi t or loss in the periods when the hedged item will affect profi t or loss (for instance when the future cash fl ows that are hedged take place).

When a hedging instrument expires or is sold or terminated, or when a hedge no longer meets the criteria for hedge accounting, any cumulative gain or loss existing in equity at that time remains in equity and is recognised when the forecast transaction is ultimately recognised in profi t or loss. When a forecast transaction is no longer expected to occur, the cumulative gain or loss that was reported in equity is immediately reclassifi ed to profi t or loss.

iii. Fair value hedge

The Group uses interest rate derivatives to manage the fi xed interest exposure that arises as a result of notes issued as part of the US Senior Notes. Changes in the fair value of these derivatives are recorded in profi t or loss, together with any changes in the fair value of the hedged liabilities that are attributable to the hedged risk.

iv. Derivatives that do not qualify for hedge accounting

Certain forward exchange contracts and foreign currency options do not qualify for hedge accounting. Changes in the fair value of any derivative instrument that does not qualify for hedge accounting are recognised immediately in profi t or loss.

Fair value estimation

The fair value of fi nancial assets and fi nancial liabilities must be estimated for recognition and measurement or for disclosure purposes.

The fair market value of fi nancial instruments traded in active markets (such as available-for-sale securities) is on quoted market prices at the balance sheet date. The quoted market price used for fi nancial assets held by the Group is the current bid price.

The fair value of fi nancial instruments that are not traded in an active market is determined using valuation techniques. The Group uses a variety of methods and makes assumptions that are based on market conditions existing at each balance date. Valuation techniques, such as estimated discounted cash fl ows, are used to determine the fair value of the remaining fi nancial instruments.

PAGE 54 Computershare Annual Report 2012

Rounding of amounts

The consolidated entity is of a kind referred to in Class Order 98/100, issued by the Australian Securities and Investments Commission, relating to the “rounding off” of amounts in the fi nancial report. In accordance with this Class Order amounts in the fi nancial report have been rounded off to the nearest thousand dollars, or in certain cases, the nearest dollar.

New accounting standards and interpretations

Certain new accounting standards and interpretations have been published that are not mandatory for 30 June 2012 reporting period. The Group’s assessment of the impact of these new standards and interpretations is below.

AASB 9 Financial Instruments and AASB 2009-11 Amendments to Australian Accounting Standards arising from AASB 9 and AASB 2010-7 Amendments to Australian Accounting Standards arising from AASB 9

AASB 9 Financial Instruments addresses the classifi cation and measurement of fi nancial instruments and is likely to affect the Group’s accounting for its fi nancial assets and fi nancial liabilities. The standard is not applicable until 1 January 2015 but is available for early adoption. The Group is yet to assess its full impact. However, initial indications are that it may affect the Group’s accounting for its available-for-sale fi nancial assets, as AASB 9 only permits the recognition of fair value gains and losses in other comprehensive income if they relate to equity investments that are not held-for-trading. Fair value gains and losses on availablefor-sale equity investments, for example, will therefore have to be recognised directly in profi t or loss. There will be no impact on the Group’s accounting for fi nancial liabilities, as the new requirements only affect the accounting for fi nancial liabilities that are designated at fair value through profi t or loss and the Group does not have any such liabilities. The derecognition rules have been transferred from AASB 139 Financial Instruments: Recognition and Measurement and have not been changed. The Group does not expect to adopt AASB 9 before its operative date.

AASB 2011-4 Amendments to Australian Accounting Standards to Remove Individual Key Management Personnel Disclosure Requirements

In July 2011 the AASB decided to remove the individual key management personnel (KMP) disclosure requirements from AASB 124 Related Party Disclosures . The Group will apply the amendment from 1 July 2013.

AASB 10 Consolidated Financial Statements, AASB 11 Joint Arrangements, AASB 12 Disclosure of Interests in Other Entities, revised AASB 127 Separate Financial Statements and AASB 128 Investments in Associates and Joint Ventures and AASB 2011-7 Amendments to Australian Accounting Standards arising from the Consolidation and Joint Arrangements Standards

In August 2011, the AASB issued a suite of fi ve new and amended standards which address the accounting for joint arrangements, consolidated fi nancial statements and associated disclosures.

AASB 10 replaces all of the guidance on control and consolidation in AASB 127 Consolidated and Separate Financial Statements, and Interpretation 12 Consolidation – Special Purpose Entities. The core principle that a consolidated entity presents a parent and its subsidiaries as if they are a single economic entity remains unchanged, as do the mechanics of consolidation. However, the standard introduces a single defi nition of control that applies to all entities. It focuses on the need to have both power and rights or exposure to variable returns before control is present. Power is the current ability to direct the activities that signifi cantly infl uence returns. Returns must vary and can be positive, negative or both. There is also new guidance on participating and protective rights and on agent/principal relationships. The Group does not expect AASB 10 to have any signifi cant impact on its composition.

AASB 11 introduces a principles based approach to accounting for joint arrangements. The focus is no longer on the legal structure of joint arrangements, but rather on how rights and obligations are shared by the parties to the joint arrangement. Joint ventures are accounted for using the equity method, and the choice to proportionately consolidate will no longer be permitted. As the Group is currently using the equity method to account for joint ventures, AASB 11 will not have any impact.

AASB 12 sets out the required disclosures for entities reporting under the two new standards, AASB 10 and AASB 11, and replaces the disclosure requirements currently found in AASB 128. Application of this standard by the Group may not affect any of the amounts recognised in the fi nancial statements, but may impact the type of information disclosed in relation to the Group’s investments.

The Group does not expect to adopt the new standards before their operative date. They would therefore be fi rst applied in the fi nancial statements for the annual reporting period ending 30 June 2014.

AASB 13 Fair Value Measurement and AASB 2011-8 Amendments to Australian Accounting Standards arising from AASB 13

AASB 13 was released in September 2011. It explains how to measure fair value and aims to enhance fair value disclosures. The Group has yet to determine which, if any, of its current measurement techniques will have to change as a result of the new guidance. The application of the new standard may also impact the type of information disclosed in the notes to the fi nancial statements. The Group does not intend to adopt the new standard before its operative date, which means that it would be fi rst applied in the annual reporting period ending 30 June 2014.

AASB 2011-9 Amendments to Australian Accounting Standards – Presentation of Items of Other Comprehensive Income

In September 2011, the AASB made an amendment to AASB 101 Presentation of Financial Statements which requires entities to separate items presented in other comprehensive income into two groups, based on whether they may be recycled to profi t or loss in the future. This will not affect the measurement of any of the items recognised in the balance sheet or the profi t or loss in the current period. The group has adopted the new standard from 1 July 2012.

PAGE 55

Notes to the Consolidated Financial Statements

Notes 2012
$000
2011
$000
2. REVENUE AND EXPENSES FROM CONTINUING OPERATIONS
a) Revenues
Sales revenue
Rendering of services
1,802,614
1,598,932
Other revenue
Dividends received
127
388
Interest received
4,432
5,005
Total other revenue
4,559
5,393
Total revenue from continuing operations
1,807,173
1,604,325
b) Expenses
Depreciation and amortisation
Depreciation of property, plant and equipment
33,795
34,586
Amortisation of:
- Leased assets
2,563
1,127
- Leasehold improvements
2,953
3,115
- Intangible assets
82,637
43,221
Total depreciation and amortisation
121,948
82,049
Finance costs
Interest paid
46,430
30,630
Loan facility fees
1,859
1,997
Total f nance costs
48,289
32,627
Other operating expense items
Operating lease rentals
52,018
44,170
Technology spending - research and development
57,698
55,443
Employee entitlements (excluding superannuation) expense
753,620
623,607
Superannuation expense
27,870
23,316
Other signif cant expense items
Impairment charge – Continental Europe
16
63,761
-
3. OTHER INCOME
Net foreign exchange gains
-
76
Net gain on disposal of available for sale investments
-
803
Gain on bargain purchase of SLS
28
16,326
-
Net gain on disposal of software and property, plant and equipment
4,328
-
Other income
13,022
13,398
Total other income
33,676
14,277
4. INCOME TAX
a) Income tax expense
Current tax expense
70,253
66,846
Deferred tax expense
(21,385)
33,394
Under/ (over) provided in prior years
1,644
(679)
Total income tax expense
50,512
99,561
Deferred income tax (revenue) expense included in income tax expense comprises:
Decrease/ (increase) in deferred tax assets
14
(12,684)
5,049
(Decrease)/ increase in deferred tax liabilities
19
(8,701)
28,345
(21,385)
33,394

PAGE 56 Computershare Annual Report 2012

2012
$000
2011
$000
b) Numerical reconciliation of income tax expense to prima facie tax payable
Prof t before income tax expense
210,244
368,469
The tax expense for the f nancial year differs from the amount calculated on the prof t.
The differences are reconciled as follows:
Prima facie income tax expense thereon at30%
63,073
110,541
Tax effect of permanent differences:
Non deductible expenses (including depreciation and amortisation)
3,763
2,255
Research and development allowance
(2,082)
(2,819)
Benef t of tax losses not booked
242
531
Tax losses recognised and not previously brought to account
(328)
(1,356)
Share based payments
1,944
182
Non-deductible asset write-downs
19,082
11,223
Differential in overseas tax rates
(21,279)
(5,444)
Prior year tax (over)/under provided
1,644
(679)
Restatement of deferred tax balances due to income tax rate changes
680
(1,222)
Other
(16,227)
(13,651)
Income tax expense
50,512
99,561
c) Amounts recognised directly in equity
Deferred tax – debited/ (credited) directly to equity (notes14and19)
(2,900)
(7,692)
d) Tax expense/ (income) relating to items of other comprehensive income
Cash f ow hedges
314
(7,313)

e) Unrecognised tax losses

As at 30 June 2012, companies within the consolidated entity had estimated unrecognised tax losses (including capital losses) of $47.6 million (2011: $50.6 million) available to offset against future years’ taxable income.

2012
$000
2011
$000
5. RETAINED EARNINGS AND DIVIDENDS
Retained earnings
Retained earnings at the beginning of the f nancial year
1,048,403
936,592
Ordinary dividends provided for or paid
(161,937)
(152,275)
Net prof t attributable to members of Computershare Limited
156,499
264,086
Retained earnings at the end of the f nancial year
1,042,965
1,048,403
Dividends
Ordinary
Dividends paid during the f nancial year in respect of the previous year, AU14cents per share franked to60%
(2011– AU14cents per share franked to60%)
80,969
76,137
Dividends paid in respect of the current f nancial year ended June2012, AU14cents per share franked to60%
(June2011, AU14cents per share franked to60%)
80,969
76,137
Dividend franking account
Franking credits available for subsequent f nancial years based on a tax rate of30% (2011:30%)
15,447
38,581

PAGE 57

Notes to the Consolidated Financial Statements

6. EARNINGS PER SHARE

Calculation of
Basic EPS
$000
Calculation of
Diluted EPS
$000
Calculation of
Management
Basic EPS
$000
Calculation of
Management
Basic EPS
$000
Calculation of
Management
Diluted EPS
$000
Calculation of
Management
Diluted EPS
$000
Year ended30June2012
Earnings per share (cents per share)
28.16cents
28.07cents
49.09cents
Prof t for the year
159,732
159,732
159,732
Non-controlling interest (prof t)/loss
(3,233)
(3,233)
(3,233)
Add back management adjustment items (see below)
-
-
116,301
48.93cents
159,732
(3,233)
116,301
Net prof t attributable to the members of
Computershare Limited
156,499
156,499
272,800
272,800
Weighted average number of ordinary shares used as
denominator in calculating basic earnings per share.
555,664,059
555,664,059
Weighted average number of ordinary and potential
ordinary shares used as denominator in calculating
diluted earnings per share.
557,501,553
557,501,553
Year ended30June2011
Earnings per share (cents per share)
47.53cents
47.30cents
55.67cents
55.40cents
Prof t for the year
268,908
268,908
268,908
268,908
Non-controlling interest (prof t)/loss
(4,822)
(4,822)
(4,822)
(4,822)
Add back management adjustment items (see below)
-
-
45,257
45,257
Net prof t attributable to the members of
Computershare Limited
264,086
264,086
309,343
309,343
Weighted average number of ordinary shares used as
denominator in calculating basic earnings per share
555,664,059
555,664,059
Weighted average number of ordinary and potential
ordinary shares used as denominator in calculating
diluted earnings per share
558,368,332
558,368,332
Reconciliation of weighted average number of shares used as the denominator:
2012
Number
2011
Number
Weighted average number of ordinary shares used as the denominator in calculating basic earnings per share
555,664,059
555,664,059
Adjustments for calculation of diluted earnings per share:
Options
7,713
54,273
Performance rights
1,829,781
2,650,000
Weighted average number of ordinary shares and potential ordinary shares used as the denominator in calculating
diluted earnings per share
557,501,553
558,368,332

No employee options have been issued since year end.

700,000 performance rights were issued with the grant date 12 October 2011 valued at AUD 6.20 each and another 200,000 performance rights were issued on 4 May 2012 valued at AUD 7.38 each. If the vesting conditions are satisfi ed, the performance rights will be exercisable within six months after the annual report for the year ending 30 June 2016 has been signed. 450,000 of these performance rights have been taken into account when calculating the diluted earnings per share for the period ending 30 June 2012 as no performance condition has been attached. The remaining 450,000 have been excluded as the performance conditions have not been satisfi ed as at 30 June 2012.

Management adjustment items

The Company will continue to provide a summary of post-tax management adjustment items. Management adjusted results are used, along with other measures, to assess operating business performance. The Group believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance.

PAGE 58 Computershare Annual Report 2012

For the year ended 30 June 2012 management adjustment items include the following:

For the year ended30June2012management adjustment items include the following:
Gross
$000
Tax effect
$000
Net of tax
$000
Gain/(loss) on disposals
5,192
(1,466)
Provision for tax liability
(12,300)
5,264
Restructuring provisions
(3,527)
1,147
Impairment charge - Continental Europe
(63,761)
-
Acquisitions related
(4,038)
8,369
Marked to market adjustments - derivatives
(37)
11
Intangible assets amortisation
(79,793)
28,638
3,726
(7,036)
(2,380)
(63,761)
4,331
(26)
(51,155)
Total management adjustment items (note38)
(158,264)
41,963
(116,301)

For the year ended 30 June 2011 management adjustment items include the following:

For the year ended30June2011management adjustment items include the following:
Gross
$000
Tax effect
$000
Net of tax
$000
Gain/(loss) on disposals
(14,369)
(6,227)
Restructuring provisions
(4,329)
1,303
Acquisitions related
8,095
(2,424)
Marked to market adjustments - derivatives
132
(40)
Intangible assets amortisation
(41,453)
14,055
(20,596)
(3,026)
5,671
92
(27,398)
Total management adjustment items
(51,924)
6,667
(45,257)

Below are the details of management adjustment items net of tax for the year ended 30 June 2012.

Gain/(loss) on disposals

  • Gains totalling USD 3.7 million on the disposal of software in Australia and the disposal of the National Clearing Company business in Russia.

Provision for tax liability

  • Provision (USD 7.0 million) for a potential tax liability associated with prior year business activities.

Restructuring provisions

  • Redundancy costs and provisions (USD 1.5 million) related to UK, German and Australian employees.

  • Restructuring provisions totalling (USD 0.9 million) related to US and German property leases.

Impairment Charge – Continental Europe

  • An impairment charge against Continental European intangible assets (USD 63.8 million).

Acquisitions related

  • A bargain purchase adjustment of USD 16.3 million related to the SLS acquisition.

  • Integration costs (USD 5.6 million) related to the Shareowner Services acquisition from Bank of New York Mellon.

  • Acquisition costs (USD 5.2 million) related predominantly to the purchase of Shareowner Services, SLS and Serviceworks Group acquisitions.

  • Contingent consideration adjustments (USD 1.1 million) related to the Solium disposal and the SLS and Rosenthal acquisitions.

Marked to market adjustments - derivatives

  • Derivatives that have not received hedge designation are marked to market at reporting date and taken to profi t and loss in the statutory results. The valuations (loss of USD 0.03 million) relate to future estimated cash fl ows.

Intangible assets amortisation

  • Customer contracts and other intangible assets are recognised separately from goodwill on acquisition and amortised over their useful life in the statutory results. The amortisation of these intangibles for the 12 month period was USD 51.2 million. The amortisation amount increased materially in the second half of the period following the identifi cation of intangible assets related to the Shareowner Services, SLS and Serviceworks Group acquisitions.

PAGE 59

Notes to the Consolidated Financial Statements

2012
$000
2011
$000
7. RECEIVABLES
Current
Trade receivables
213,279
192,923
Less provision for doubtful debts
(9,373)
(13,641)
Trade receivables (net)
203,906
179,282
Accrued revenue
98,549
68,340
Other non-trade amounts
30,523
53,240
332,978
300,862
Non-current
Foreign tax credits
181
2,341
Other
6,214
11,406
6,395
13,747

Bad and doubtful trade receivables

Trade receivables are considered impaired where there is objective evidence that the Group will not be able to collect all amounts due according to the original trade and other receivable terms. Terms of trade in relation to credit sales are on a weighted average of 30 days from the date of invoice. Factors considered when determining if impairment exists include ageing and timing of expected receipts and the creditworthiness of counterparties.

The Group has recognised a loss of USD 37,852 (2011: USD 2,290,539) in respect of bad trade receivables during the year ended 30 June 2012. The loss has been included in the “direct services expense” and “technology costs” lines in the statement of comprehensive income.

The analysis of trade receivables for the consolidated entity that were past due but not impaired is as follows:

Past due but not impaired Past due but not impaired
Neither past due
nor impaired
$000
Less than
30days overdue
$000
More than30days
but less than
90days overdue
$000
More than
90days overdue
$000
Total
$000
30June2012
136,872
44,113
30June2011
113,694
37,363
17,642
5,280
203,907
21,161
7,064
179,282
All other receivables do not contain impaired assets and are not past due.
2012
$000
2011
$000
8. AVAILABLE FOR SALE FINANCIAL ASSETS AT FAIR VALUE
Current
Equity securities
635
314
Non-current
Equity securities
6,339
6,815
9. OTHER FINANCIAL ASSETS
Current
Broker client deposits
27,089
24,543
Loan servicing advances
*
79,877
-
Other
-
2,087
106,966
26,630

** An overseas entity is a licensed deposit taker. As at year end this controlled entity has accepted deposits in its own name, and recorded these funds as other fi nancial assets together with a corresponding liability (note 17). The deposits are insured through a local regulatory authority.

** An overseas entity regularly makes payments on behalf of mortgagors related to taxes, insurance, principal and interest. The receivable represents the total value of these payments yet to be recovered.

PAGE 60 Computershare Annual Report 2012

2012
$000
2011
$000
10. INVENTORIES
Raw materials and stores, at cost
5,368
5,663
Work in progress, at cost
3,900
6,603
9,268
12,266

11. OTHER CURRENT ASSETS

11. OTHER CURRENT ASSETS
Prepayments 31,914 28,111
12. INVESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD
Shares in associates (note39)
Interest in joint venture partnerships (note40)
24,925
2,253
27,178
26,252
2,153
28,405

13. PROPERTY, PLANT AND EQUIPMENT

Consolidated Land
$000
Building,
freehold and
leasehold
$000
Plant and
Equipment
owned and
leased
$000
Fixtures and
Fittings
$000
Motor
Vehicles
$000
Leasehold
improvements
$000
Total
$000
At1July2011
Opening net book amount
25,934
51,789
52,721
4,970
774
Acquisition of entities and
businesses
454
3,838
3,261
-
Additions
-
47
55,476
3,731
306
Disposals
-
-
(408)
(7)
(4)
Depreciation and amortisation
charge
-
(2,401)
(30,461)
(2,385)
(250)
Currency translation differences
(1,208)
(2,524)
(1,135)
(1,968)
(174)
Transfers and other
-
1,132
(1,656)
1,942
2
18,745
154,933
12,509
20,062
2,817
62,377
(30)
(449)
(3,815)
(39,312)
256
(6,753)
(1,368)
52
Closing net book amount
24,726
48,497
78,375
9,544
654
29,114
190,910
Cost
24,726
57,917
309,901
42,484
1,899
Accumulated depreciation
-
(9,420)
(231,526)
(32,940)
(1,245)
68,713
505,640
(39,599)
(314,730)
At30June2012
24,726
48,497
78,375
9,544
654
29,114
190,910
At1July2010
Opening net book amount
22,475
46,849
51,635
6,324
391
Acquisition of entities and
businesses
-
-
361
10
16
Additions
-
164
27,886
562
721
Disposals
-
-
(1,628)
(72)
(5)
Depreciation and amortisation
charge
-
(1,995)
(30,589)
(2,484)
(276)
Currency translation differences
3,459
6,771
5,701
628
54
Transfers and other
-
-
(645)
2
(127)
17,282
144,956
-
387
3,858
33,191
-
(1,705)
(3,484)
(38,828)
1,090
17,703
(1)
(771)
Closing net book amount
25,934
51,789
52,721
4,970
774
18,745
154,933
Cost
25,934
59,503
254,499
34,431
2,116
Accumulated depreciation
-
(7,714)
(201,778)
(29,461)
(1,342)
41,517
418,000
(22,772)
(263,067)
At30June2011
25,934
51,789
52,721
4,970
774
18,745
154,933

PAGE 61

Notes to the Consolidated Financial Statements

The following classes of assets include carrying amounts where the Group is a lessee under a fi nance lease:

Notes 2012
$000
2011
$000
Leased assets
Land
12,133
Building, freehold and leasehold
23,281
Plant and equipment owned and leased
9,234
12,896
25,157
2,139
44,648 40,192
14. TAX ASSETS
Current tax assets
Refunds receivable
29,765
Deferred tax assets
Attributable to carry forward tax losses
16,979
Attributable to temporary differences
64,288
10,844
8,653
38,157
81,267 46,810
Movements during the year
Opening balance at1July
46,810
Currency translation difference
(2,852)
Credited/(charged) to prof t or loss
4
12,684
Credited/(charged) to equity
4 & 19
2,586
Set-off of deferred tax liabilities
19
7,460
Acquisitions of controlled entities
14,579
46,821
8,079
(5,049)
1,509
(4,575)
25
Closing balance at30June
81,267
46,810
The deferred tax assets balance comprises temporary differences attributable to:
Tax losses
16,979
Employee benef ts
8,496
Property, plant and equipment
12,024
Deferred revenue
2,864
Doubtful debts
2,765
Provisions
15,440
Finance leases
1,093
Other creditors and accruals
27,180
Share based remuneration
8,187
Acquisition related costs
2,365
Intangibles
3,811
Other
8,548
8,653
7,471
9,850
2,308
2,868
25,335
1,386
8,713
6,383
-
-
9,788
Total deferred tax assets
109,752
82,755
Set-off deferred tax liabilities pursuant to set-off provisions
19
(28,485)
(35,945)
Net deferred tax assets
81,267
46,810

The total deferred tax assets expected to be recovered after more than 12 months amount to $40.3 million (2011: $35.2 million).

PAGE 62 Computershare Annual Report 2012

2012
$000
2011
$000
15. DERIVATIVE FINANCIAL INSTRUMENTS
Derivative assets
Current
961
5,617
Non-current
33,529
25,951
34,490
31,568
Derivative assets - current and non-current
Fair values of interest rate derivatives designated as cash f ow hedges (a)
2,846
3,812
Fair values of interest rate derivatives designated as fair value hedges (b)
31,644
27,756
Total derivative assets
34,490
31,568
Derivative liabilities
Current
69
1
Non-current
341
-
410
1
Derivative liabilities - current and non-current
Fair values of interest rate derivatives designated as fair value hedges (b)
410
1
Total derivative liabilities
410
1
  • (a) The gain or loss from remeasuring the designated cash fl ow hedging instruments at fair value is deferred in equity in the cash fl ow hedge reserve (note 24) to the extent that the hedge is effective and reclassifi ed into profi t and loss when the hedged income is recognised. The ineffective portion is recognised in the profi t or loss immediately. In the year ended 30 June 2012, no gain or loss was transferred to the profi t and loss (30 June 2011: loss before tax of $49,278). A loss before tax of USD 0.9 million was transferred to the statement of comprehensive income in the year ended 30 June 2012 (30 June 2011: a loss before tax of USD 24.3 million).

  • (b) The gain or loss from remeasuring the designated fair value hedging instruments at fair value is recognised immediately in the statement of comprehensive income. Refer to note 18 for further disclosure on the interest rate derivatives designated as fair value hedges.

16. INTANGIBLE ASSETS

16. INTANGIBLE ASSETS
Goodwill
$000
Customer
contracts and
relationships
$000
Other
$000
Total
$000
At1July2011
Opening cost
1,731,673
161,514
82,497
Opening accumulated amortisation and impairment
-
(70,789)
(42,246)
1,975,684
(113,035)
Opening net book amount
1,731,673
90,725
40,251
1,862,649
Additions
-
-
4,393
Acquisitions of controlled entities1
163,642
458,350
93,387
Disposals
(887)
-
-
Amortisation charge2
-
(49,064)
(33,573)
Impairment charge
(63,761)
-
-
Currency translation difference
(52,824)
(1,966)
(938)
4,393
715,379
(887)
(82,637)
(63,761)
(55,728)
Closing net book amount
1,777,843
498,045
103,520
2,379,408
At30June2012
Cost
1,841,604
616,066
175,492
Accumulated amortisation and impairment
(63,761)
(118,021)
(71,972)
2,633,162
(253,754)
Closing net book amount
1,777,843
498,045
103,520
2,379,408

PAGE 63

Notes to the Consolidated Financial Statements

Goodwill
$000
Customer
contracts and
relationships
$000
Other
$000
Total
$000
At 1 July 2010
Opening cost
1,645,864
119,724
77,296
Opening accumulated amortisation
-
(39,186)
(27,520)
1,842,884
(66,706)
Opening net book amount
1,645,864
80,538
49,776
1,776,178
Additions
-
-
561
Acquisitions of controlled entities1
21,559
38,721
1,141
Disposals
(32,853)
-
(48)
Amortisation charge2
-
(29,897)
(13,324)
Currency translation difference
97,103
1,363
2,145
561
61,421
(32,901)
(43,221)
100,611
Closing net book amount
1,731,673
90,725
40,251
1,862,649
At 30 June 2011
Cost
1,731,673
161,514
82,497
Accumulated amortisation
-
(70,789)
(42,246)
1,975,684
(113,035)
Closing net book amount
1,731,673
90,725
40,251
1,862,649

1 Acquisition of controlled entities relates to the recognition of intangible assets on business combinations and fi nalisation of acquisition accounting.

2 The amortisation charge is included within direct services expense in the statement of comprehensive income.

The acquired goodwill can be attributed to the expected future cash fl ows of the acquired businesses associated with the collective experience of management and staff and the synergies expected to be achieved as a result of the full integration into the Computershare Group. Other intangible assets include intellectual property, software and brands.

Where acquisitions have been made during the period, the Group has 12 months from the acquisition date in which to fi nalise the accounting, including the calculation of goodwill. Until the expiry of the 12 month period provisional amounts have been included in the consolidated results.

The acquisition accounting for the Servizio Titoli acquisition has been fi nalised in the current reporting period, with the recognition of intangible assets separate from goodwill of USD 27.6 million. For details of business combinations carried out in the current reporting period refer to note 28.

Impairment test for goodwill

Goodwill is allocated to the Group’s cash generating units (CGUs) as follows:

Goodwill is allocated to the Group’s cash generating units (CGUs) as follows:
2012
$000
2011
$000
CGU
Asia
98,888
101,945
Australia and New Zealand
234,889
211,180
Canada
120,214
128,013
Continental Europe
57,804
149,988
Technology and Other
47,176
48,454
United Kingdom, Channel Islands, Ireland and Africa (UCIA)
186,436
203,751
United States
1,032,436
888,342
1,777,843
1,731,673

Under the impairment testing the carrying amount of each CGU is compared with its recoverable amount. The recoverable amount of each CGU is determined based on a value in use calculation for each CGU to which goodwill has been allocated. The value in use calculation uses the discounted cash fl ow methodology for each CGU based upon fi ve years of cash fl ows plus a terminal value.

a) Key assumptions used for value in use calculations

Assumptions have been used for the analysis of each CGU. The Group has reviewed the key assumptions used for the value in use calculations against current market conditions. The following describes each key assumption on which the Group has based its value in use calculations for each CGU.

Five year post tax cash fl ow projections, based upon approved budgets covering a one year period, with the subsequent periods based upon the Group’s expectations of growth excluding the impact of possible future acquisitions, business improvement, capital expenditure and restructuring.

Earnings growth rates applied beyond the initial fi ve year period are as follows for each CGU in 2012: Asia 3% (3% in 2011), Australia and New Zealand 3% (3% in 2011), Canada 3% (3% in 2011), Continental Europe 3% (3% in 2011), Technology and Other 3% (3% in 2011), UCIA 3% (3% in 2011) and United States 3% (3% in 2011).

PAGE 64 Computershare Annual Report 2012

In performing the value-in-use calculations for each CGU, the Group has applied post-tax discount rates to discount the forecast future attributable post-tax cash fl ows. The discount rates used refl ect risks relating to the relevant segments and the countries in which they operate. The equivalent pre-tax discount rates are as follows: Asia 13.3% (13.2% in 2011), Australia and New Zealand 14.4% (14.6% in 2011), Canada 11.2% (11.2% in 2011), Continental Europe 12.5% (11.8% in 2011), Technology and Other 8.2% (6.7% in 2011), UCIA 11.0% (10.4% in 2011) and United States 12.0% (12.2% in 2011).

b) Impairment charge

For Continental Europe CGU, the carrying amount exceeded the recoverable amount, which resulted in an impairment charge of USD 63.8 million. Escalating political and fi nancial instability across Continental Europe has dragged on earnings and reduced growth expectations in the region, which have led to writing down the value of goodwill. This charge has been booked in the Continental Europe segment and is included under direct services in the expense section of the statement of comprehensive income.

c) Impact of possible changes in key assumptions

The Group has considered changes in key assumptions that they believe to be reasonable. This includes the Group’s understanding of the impacts of the current Euro Zone political and fi nancial instability on its own specifi c business conditions. The Group is conscious that a signifi cant deterioration in Euro Zone political and fi nancial conditions may potentially further impact the Continental Europe CGU’s value in use. To demonstrate sensitivity to the key assumptions made, had the applied earnings growth rate been 2.5% and the pre-tax discount rate 13.5%, the resulting impairment charge would have been USD 11.7 million higher.

For all other CGUs, the recoverable amount exceeds the carrying amount when testing for reasonably possible changes in key assumptions.

assumptions.
Notes 2012
$000
2011
$000
17. PAYABLES
Current
Trade payables – unsecured
24,751
GST/VAT payable
20,720
Employee entitlements
25
20,986
Broker client deposits
9
27,089
Other creditors and accruals
259,031
Other payables
31,220
15,207
20,376
16,983
24,543
235,636
27,867
383,797 340,612
Non-current
Other payables
4,324
6,560
4,324 6,560

18. INTEREST BEARING LIABILITIES

18. INTEREST BEARING LIABILITIES
Current
Bank loans
61,518 -
USD Senior Notes (b) - 123,000
Lease liability - secured (c) 7,724 5,618
69,242 128,618
Non-current
Bank loans - 10
Revolving multi-currency facility (a) 676,645 437,671
USD Senior Notes (b) 961,633 407,938
Lease liability - secured (c) 46,871
1,685,149
39,252
884,871

(a) The consolidated entity maintains a revolving syndicated facility amended on 28 October 2011. The facility has three tranches. The fi rst tranche has a facility amount of USD 250.0 million and matures on 28 October 2013, the second tranche has a facility amount of USD 300.0 million and matures on 28 October 2015, and the third tranche has a facility amount of USD 250.0 million and matures on 28 October 2016. This facility was drawn to an equivalent of USD 676.6 million at 30 June 2012. The facility is subject to negative pledge undertakings and imposes certain covenants upon the consolidated entity.

(b) On 22 March 2005, Computershare US, a controlled entity, issued 52 notes in the United States with the total value of USD 318.5 million. These notes were six, seven, ten and twelve years in tenor and were issued at fair value, with no premium or discount. The six year note with a total value of USD 50.0 million was repaid during the 2011 fi nancial year. The seven year notes with a total value of USD 123.0 million became due and were repaid in the current reporting period.

PAGE 65

Notes to the Consolidated Financial Statements

On 29 July 2008, Computershare US General Partnership issued a further 26 notes in the United States with a total value of USD 235.0 million. These notes were for a tenor of ten years.

On 9 February 2012, Computershare Investor Services Inc, a controlled entity, issued 62 notes in the United States with a total value of USD 550.0 million. These notes were for tenors of six, seven, ten and twelve years.

Fixed interest is paid on all the issued notes on a semi annual basis. The consolidated entity uses interest rate derivatives to manage the fi xed interest exposure.

The following table provides a reconciliation of the USD Senior Notes.

The following table provides a reconciliation of the USD Senior Notes.
2012
$000
2011
$000
USD Senior Notes Reconciliation
USD Senior Notes at cost
930,500
503,500
Fair value movement of hedged USD Senior Notes1
31,133
27,438
Total net debt
961,633
530,938
Interest rate derivative (asset) - fair value hedge (note15)
(31,644)
(27,756)
Total
929,989
503,182

1 Hedged USD Senior Notes were $225.5 million as at 30 June 2012 (2011: $348.5 million).

The gain or loss from remeasuring the hedging instruments (interest rate derivatives) at fair value is recognised immediately in the statement of comprehensive income along with the change in fair value of the underlying hedged item (USD Senior Notes).

The fair value movement of hedged USD senior notes refl ects the valuation change due to lower market interest rates at balance sheet date for the term until maturity. The increase is offset by the asset representing the fair value of interest rate derivatives used to effectively convert the USD fi xed interest rate notes to fl oating interest rates. The conversion to fl oating interest rate using derivatives provides a hedge against the Group’s USD margin income exposure to fl oating interest rates.

(c) The lease liability is secured directly against the assets to which the leases relate (note 26).

19. TAX LIABILITIES

19. TAX LIABILITIES
Notes 2012
$000
2011
$000
Current tax liabilities
Provision for income tax
20,399
22,408
Deferred tax liabilities
Provision for deferred income tax on temporary differences
179,310
143,507
Movements during the year:
Opening balance at1July
143,507
Currency translation difference
(2,941)
Charged/(credited) to prof t or loss
4
(8,701)
Charged/(credited) to equity
4 & 14
(314)
Set-off of deferred tax assets
14
7,460
Arising from acquisitions
40,299
106,108
7,750
28,345
(6,183)
(4,575)
12,062
Closing balance at30June
179,310
143,507
The deferred tax liabilities balance comprise temporary differences attributable to:
Property, plant and equipment
473
Goodwill
137,081
Intangible assets
42,208
Prepayments
1,318
Cash f ow and fair value hedges
5,774
Unrealised foreign exchange gains/(losses)
19,138
Other
1,803
1,474
111,899
24,805
1,043
5,237
31,197
3,797
Total deferred tax liabilities
207,795
179,452
Set-off of deferred tax assets pursuant to set-off provisions
14
(28,485)
(35,945)
Net deferred tax liabilities
179,310
143,507

The amount of deferred tax liabilities expected to be settled after more than 12 months amounts to $186.2 million (2011: $144.7 million).

PAGE 66 Computershare Annual Report 2012

20. PROVISIONS

2012
$000
2011
$000
Current
Restructuring
12,402
12,669
Acquisitions related
8,170
-
Other
12,866
13,806
33,438
26,475
Non-current
Employee entitlements (note25)
17,355
17,241
Restructuring
12,445
12,896
Acquisitions related
9,033
-
Other
2,290
2,650
41,123
32,787

Movements in each class of current provision during the fi nancial year, other than employee entitlements, are set out below.

Restructuring
$000
Acquisitions
related
$000
Other
$000
Total
$000
Carrying amount at start of year
12,669
-
13,806
Additional provisions recognised through prof t and loss
8,640
9,884
8,407
Payments/other sacrif ces of economic benef ts
(6,311)
(1,714)
(2,436)
Other transfers
(1,916)
-
(189)
Reversals
(72)
-
(6,367)
Foreign exchange movements
(608)
-
(355)
26,475
26,931
(10,461)
(2,105)
(6,439)
(963)
Carrying amount at end of year
12,402
8,170
12,866
33,438

Movements in each class of non-current provision during the fi nancial year, other than employee entitlements, are set out below.

Restructuring
$000
Acquisitions
related
$000
Other
$000
Total
$000
Carrying amount at start of year
12,896
-
2,650
Additional provisions recognised through prof t and loss
449
9,810
19
Payments/other sacrif ces of economic benef ts
(185)
(777)
-
Other transfers
-
-
(379)
Reversals
(715)
-
-
15,546
10,278
(962)
(379)
(715)
Carrying amount at end of year
12,445
9,033
2,290
23,768

21. DEFERRED CONSIDERATION

21. DEFERRED CONSIDERATION
2012
$000
2011
$000
Current
Deferred settlements on acquisition of entities
21,812
20,342
Non-current
Deferred settlements on acquisition of entities
53,338
12,606

Non-current deferred settlements on acquisition of entities are payable between one and fi ve years.

PAGE 67

Notes to the Consolidated Financial Statements

22. OTHER LIABILITIES

2012
$000
2011
$000
Non-current
Lease inducements
12,866
8,995

Lease inducements represent cash payments received as an allowance for leasehold improvements made to the premises. This receipt is being accounted for as a reduction in the rental expenses over the term of the lease.

23. CONTRIBUTED EQUITY

2012
$000
2011
$000
Contributed equity
Balance at the beginning of the f nancial year
29,943
29,943
Balance at the end of the f nancial year
29,943
29,943
Movement in shares held by the public
Opening number of shares
555,654,059
555,654,059
Closing number of shares
555,654,059
555,654,059

There are no restrictions on ordinary shares.

Share buy-back

The consolidated entity had no on-market buy-back in operation during the year ended 30 June 2012 (2011: nil).

Employee share plans and options

Refer to note 25 for employee and executive share plan details. There are no shares reserved for issuance under options.

24. RESERVES

24. RESERVES
2012
$000
2011
$000
Capital redemption reserve
2
2
Foreign currency translation reserve
52,261
115,364
Cash f ow hedge reserve
(2,991)
(2,372)
Share based payments reserve
54,868
54,115
Equity related consideration
(9,409)
(10,601)
Available-for-sale asset reserve
894
449
Transactions with non–controlling interests
(4,876)
(4,876)
90,749
152,081
Movements during the year:
Foreign currency translation reserve
Opening balance
115,364
22,735
Translation of controlled entities
(63,103)
92,629
Closing balance
52,261
115,364
Cash f ow hedge reserve
Opening balance
(2,372)
14,631
Revaluation - gross
(933)
(24,316)
Deferred tax
314
7,313
Closing balance
(2,991)
(2,372)
Share based payments reserve
Opening balance
54,115
63,326
Cash purchase of shares for employee and executive share plans
(22,839)
(29,950)
Share based payments expense
23,592
20,739
Closing balance
54,868
54,115

PAGE 68 Computershare Annual Report 2012

2012
$000
2011
$000
Equity related contingent consideration reserve
Opening balance
(10,601)
(1,101)
Acquisition related consideration
1,192
(9,500)
Closing balance
(9,409)
(10,601)
Available-for-sale asset reserve
Opening balance
449
91
Revaluation – gross
551
150
Transfer to statement of comprehensive income
(106)
208
Closing balance
894
449
Transactions with non-controlling interests
Opening balance
(4,876)
(4,876)
Closing balance
(4,876)
(4,876)

Nature and purpose of reserves

i. Foreign currency translation reserve

Exchange differences arising on translation of the foreign controlled entities are taken to the foreign currency translation reserve, as described in note 1. This amount is the net of gains and losses on hedge transactions and intercompany loans after adjusting for related income tax effects. The reserve is recognised in the profi t or loss when the net investment is disposed of.

ii. Cash fl ow hedge reserve

The hedging reserve is used to record gains and losses on a hedging instrument in a cash fl ow hedge that are recognised directly in other comprehensive income, as described in note 1.

iii. Share based payments reserve

The share based payments reserve is used to recognise the fair value of shares which will vest to employees under employee and executive share plans. This reserve is also used to record cash purchase of shares for employee share plans.

iv. Equity related contingent consideration reserve

This reserve is used to refl ect deferred consideration for acquisitions which is payable through the issue of parent entity equity instruments.

v. Available for sale asset reserve

Changes in fair value of investments, such as equities, classifi ed as available for sale fi nancial assets after adjusting for related income tax effects are taken to this reserve in accordance with note 1.

vi. Transactions with non-controlling interests

This reserve is used to record the differences which may arise as a result of transactions with non-controlling interests that do not result in a loss of control.

25. EMPLOYEE AND EXECUTIVE BENEFITS

a) Share plans

Exempt Employee Share Plan

During the year ended 30 June 2001 the Group introduced an Exempt Employee Share Plan. The Plan gives Computershare employees the opportunity to acquire shares in Computershare Limited. Each year, participating employees can make contributions from their pre-tax salary to acquire AUD 500 worth of shares. Such employee contributions are matched by the Group with an additional AUD 500 worth of shares being acquired for each participating employee. All permanent employees in Australia with at least 6 months service and employed at the allocation date are entitled to participate in this Plan.

Deferred Employee Share Plan

During the year ended 30 June 2002 a Deferred Employee Share Plan was established to enable Computershare to match dollar for dollar any employee pre-tax contributions to a maximum of AUD 3,000 per employee. Shares purchased and funded by an employee’s pre-tax salary must remain in the plan for a minimum of 1 year. Matching shares funded by the Group must be kept in the plan for a minimum of 2 years or they will be forfeited. All permanent employees in Australia employed at the allocation date

PAGE 69

Notes to the Consolidated Financial Statements

are entitled to participate in this Plan. A derivative of this Plan and the Exempt Employee Share Plan have been made available to employees in New Zealand, Hong Kong, the United Kingdom, Ireland, Germany, Canada, South Africa and the United States of America.

Subject to the discretion of the Board, shares in the parent entity may also be allocated to selected employees in accordance with an employee share plan on a discretionary basis having regard to special circumstances as determined by the Remuneration Committee. Such shares may be subject to vesting and performance criteria as determined by the Board or the Remuneration Committee.

Deferred Short Term Incentive Plan (DSTI)

The Group also provides DSTI awards to key management personnel and other employees on a discretionary basis. Recipients of DSTI awards must complete specifi ed periods of service as a minimum before any share awards under the DSTI plan become unconditional.

unconditional.
Number of employee shares held Ordinary shares
2012
2011
Opening balance
9,854,551
8,935,994
Shares purchased on the market
839,233
792,287
Forfeited shares reissued
3,569,268
4,090,276
Shares forfeited
(125,406)
(182,245)
Shares withdrawn
(2,696,045)
(3,781,761)
Closing balance
11,441,601
9,854,551
Fair value of shares granted through the employee share plan ($000)*
35,487
46,402
  • Weighted average fair value of shares is determined by the closing price at the end of the day’s trading on the Australian Securities Exchange on the allocation date.

(b) Performance rights

The original Deferred Long Term Incentive (DLI) Plan was approved at the Annual General Meeting held on 9 November 2005. The DLI Plan is offered to eligible key management personnel and senior managers in the Group to recognise their ongoing ability and expected efforts and their contribution to the performance and success of the Group. The total number of rights approved for issue was 10.0 million, of which 2.75 million were granted on 20 December 2005 and 1.1 million were granted on 13 November 2006. From the December 2005 DLI grant 1.9 million performance rights remained and vested on 20 September 2010 and have been exercised in the previous fi nancial year. The 1.1 million performance rights from the November 2006 DLI grant vested on 19 September 2011 and have been exercised in the current fi nancial year.

The Board introduced a second DLI Plan in November 2009 for a select number of senior managers in the Group, including the Chief Executive Offi cer. Through this plan awards of 2.85 million performance rights were made on 12 November 2009, 0.25 million performance rights on 12 August 2010, 0.7 million performance rights on 12 October 2011, and 0.2 million performance rights on 4 May 2012.

All performance rights from the November 2009, August 2010, October 2011 and April 2012 grants remain on issue as at the end of the current fi nancial year.

Performance rights are granted for no consideration and carry no dividend or voting rights. Under the DLI Plans, each performance right carries an entitlement to one fully paid ordinary share in Computershare Limited subject to satisfaction of performance hurdles and/or continued employment.

The assessed fair value of performance rights granted to key management personnel as remuneration is allocated equally over the period from grant date to vesting date. Fair values at grant date are determined using the Black Scholes option pricing model.

The fair value of the performance rights granted on 12 October 2011 is estimated at USD 6.45 (AUD 6.20) each. The inputs used in the valuation model are as follows:

Exercise price Nil
Share price at grant date USD7.75(AUD7.45)
Expected dividend yield 3.76%
Expected price volatility of share price * 25%
Risk free interest rate 4.50%
Expected life 4.9years

*The expected volatility is based on the historic volatility of the Group’s share price.

PAGE 70 Computershare Annual Report 2012

The fair value of the performance rights granted on 4 May 2012 is estimated at USD 7.68 (AUD 7.38) each. The inputs used in the valuation model are as follows:

Exercise price Nil
Share price at grant date USD8.87(AUD8.52)
Expected dividend yield 3.29%
Expected price volatility of share price* 25%
Risk free interest rate 3.73%
Expected life 4.33years

*The expected volatility is based on the historic volatility of the Group’s share price.

Set out below are summaries of performance rights granted under the plan:

Year Balance at
beginning
of the year
Vested
during the year
Forfeited
during the year
Granted
during the year
Balance at
end of the year
Exercisable at
end of the year
2012
4,200,000
(1,100,000)
-
900,000
2011
5,850,000
(1,900,000)
-
250,000
4,000,000
-
4,200,000
-

No performance rights expired during the period covered by the above table.

(c) Options over ordinary shares

Employee options

The Group offers options over Computershare’s ordinary shares to eligible employees at the absolute discretion of the Board. Options are generally exercisable three years after the date granted or earlier in the case of special circumstances such as the employee’s death or retirement. The exercise price of options is based on the market value of the shares at the time of grant. On exercise, each option carries an entitlement to one fully paid ordinary share. Options granted carry no dividend or voting rights.

Set out below is a summary of options outstanding at the end of the year:

Year Balance at
beginning
of the year
Vested
during the year
Lapsed
during the year
Granted
during the year
Balance at
end of the year
Exercisable at
end of the year
2012
241,667
166,667
-
-
241,667
2011
441,667
200,000
(200,000)
-
241,667
166,667
200,000

No employee options have been issued since year end.

Options are valued using Black Scholes model and are granted for no consideration.

(d) Employee benefi ts recognised

(d) Employee benef ts recognised
2012
$000
2011
$000
Performance rights expense
7,489
7,451
Share plan and options expense
16,761
13,686
Aggregate employee entitlement liability (note17and note20)
38,341
34,224

26. COMMITMENTS

Retirement benefi ts

Defi ned Contribution Funds

The Group maintains defi ned contribution superannuation schemes which provide benefi ts to all employees upon their disability, retirement or death. Employee contributions to the funds are based upon various percentages of employees’ gross salaries as set out below:

Australian controlled entities contribute to the defi ned contribution funds as follows:

Category 1 Management (employer contributions, voluntary employee contributions of at least 1%)

Category 2 Staff (statutory employer contributions of 9%, voluntary employee contributions)

Category 3 SGC Staff and casual and fi xed term employees (statutory employer contributions, voluntary employee contributions)

PAGE 71

Notes to the Consolidated Financial Statements

Foreign controlled entities contribute to the defi ned contribution funds as follows:

United Kingdom entities – between 7% and 10% of employees gross salaries

United States entities – voluntary employee contributions with matching employer contribution up to 4% of employees base salaries Canadian entities – between 2% and 7% of employees base salaries dependent upon years of service

South African entities – 12.25% of employees gross salaries

New Zealand entities – voluntary employee contributions with matching employer contribution up to 6% of employees’ base salaries

Hong Kong entities – between 5% and 20% of employees’ base salary dependent upon years of service Indian entity – 12% of employees gross salaries

Defi ned Benefi t Funds

  • 1) Karvy Computershare Private Limited maintained a defi ned benefi t superannuation scheme which provides benefi ts to 2,327 employees (30 June 2011: 2,546). Actuarial valuation of the scheme is provided by the Life Insurance Corporation, which maintains the fund. The net asset is not material to the Group.

  • 2) Computershare Deutchland GmbH & Co. KG, Computershare HV-Services AG and Computershare Communication Services GmbH maintained a defi ned benefi t scheme which provides benefi ts to 15 employees (30 June 2011: 25) An actuarial assessment of the scheme was completed as at 30 June 2012 and defi ned benefi t plan liability recognised in accordance with the actuarial valuation. The net liability is not material to the Group.

Finance lease commitments

Finance lease commitments
2012
$000
2011
$000
Commitments in relation to f nance leases are payable as follows:
Not later than1year
10,730
8,686
Later than1year but not later than5years
51,566
47,177
Minimum lease payments
62,296
55,863
Less: Future f nance charges
Not later than1year
(3,006)
(3,068)
Later than1year but not later than5years
(4,695)
(7,925)
Total future f nance charges
(7,701)
(10,993)
Net f nance lease liability
54,595
44,870
Reconciled to:
Current liability (note18)
7,724
5,618
Non-current liability (note18)
46,871
39,252
54,595
44,870

Signifi cant fi nance lease

The consolidated entity entered into a fi nance lease arrangement for the Yarra Falls corporate offi ces in Melbourne on 11 March 2010. The lease is subject to renegotiation and renewal on 27 February 2014. If the lease is not renewed the Group will pay a termination value of AUD 31.5 million satisfying all fi nancial commitments.

Operating lease commitments

Commitments for minimum lease payments in relation to non-cancellable operating leases are payable as follows:

Commitments for minimum lease payments in relation to non-cancellable
payable as follows:
operating leases are
Not later than1year 48,051 38,121
Later than1year but not later than5years 142,431 117,025
Later than5years 49,593 53,825
240,075 208,971

27. DETAILS OF CONTROLLED ENTITIES

The fi nancial year of all controlled entities is 30 June with the exception of Computershare Canada Inc and its controlled entities, Computershare Hong Kong Investor Services Limited and its controlled entities, Computershare International Information Consultancy Services (Beijing) Company Ltd, Closed Joint Stock Company Computershare Registrar, Registrar Nikoil Company JSC, Computershare LLC and Karvy Computershare Pty Limited due to local statutory reporting requirements. These entities prepare results on a 30 June year end basis for consolidation purposes. Voting power is in accordance with the ownership interest held unless otherwise stated.

PAGE 72 Computershare Annual Report 2012

The consolidated fi nancial statements as at 30 June 2012 include the following controlled entities:

The consolidated f nancial statements as at30June2012include th e following controlled entities:
Name of controlled entity Place of incorporation Percentage of shares held
2012
2011
%
%
Computershare Limited
Australia
(2)
-
-
A.C.N.080 903 957Pty Ltd
Australia
(1)(2)
100
100
CDS International Pty Limited
Australia
(1)(2)
100
100
Computershare Communication Services Pty Limited
Australia
(1)(2)
100
100
Global eDelivery Group Pty Ltd
Australia
(1)
100
100
Computershare Communication Services (WA) Pty Limited
Australia
(1)(5)
-
100
Computershare Communication Services (NSW) Pty Limited
Australia
(1)(5)
-
100
Communication Services Australia Pty Limited
Australia
(1)(2)
100
100
Q M Industries (N.S.W.) Pty. Ltd.
Australia
(1)
100
100
A.C.N.081 035 752Pty Ltd
Australia
(1)(2)
100
100
Georgeson Shareholder Communications Australia Pty. Ltd.
Australia
(1)
100
100
Source One Communications Australia Pty Ltd
Australia
(1)
100
100
Computershare Finance Company Pty Limited
Australia
(1)(2)
100
100
Financial Market Software Consultants Pty Ltd
Australia
(1)
100
100
Computershare Source1Pty Ltd
Australia
(1)
100
100
Obadele Pty Ltd
Australia
(1)(2)
100
100
Computershare Clearing Pty Limited
Australia
(1)
100
100
Computershare Depositary Pty Limited
Australia
(1)
100
100
Computershare Technology Services Pty Ltd
Australia
(1)(2)
100
100
Registrars Holding Pty Ltd
Australia
(1)(2)
100
100
Computershare Investor Services Pty Limited
Australia
(1)(2)
100
100
CRS Custodian Pty Ltd
Australia
(1)
100
100
Computershare Plan Managers Pty Ltd
Australia
(1)
100
100
Computershare Plan Co Pty Ltd
Australia
(1)
100
100
CPU Share Plans Pty Limited
Australia
(1)
100
100
CIS (Debt Securities) Pty Ltd
Australia
(1)(5)
-
100
Computershare Fund Services Pty Limited
Australia
(1)
100
100
IML Interactive Pty Limited
Australia
(1)
100
100
Sepon (Australia) Pty. Limited
Australia
(1)
100
100
Pepper Global Pty Ltd
Australia
(1)(5)
-
100
Serviceworks Management Pty Ltd
Australia
(1)(2)(4)
100
-
ConnectNow Pty Ltd
Australia
(1)(4)
100
-
Switchwise Pty Ltd
Australia
(1)(4)
100
-
Pepper GmbH
Austria
100
100
GS Proxylatina S.A.
Argentina
100
100
Bahrain Shares Registering Company W.L.L
Bahrain
(3)(4)
30
-
IML BVBA
Belgium
100
100
Georgeson Shareholder Commumications Canada Inc
Canada
(1)
100
100
GSC Shareholder Services Inc
Canada
(1)
100
100
Computershare Canada Inc
Canada
(1)
100
100
Computershare Trust Company of Canada
Canada
(1)
100
100
Computershare Services Canada Inc
Canada
(1)
100
100
Computershare Technology Services Inc
Canada
(1)
100
100
Pacif c Corporate Transfer Corporation
Canada
(1)
100
100
Computershare Investor Services Inc
Canada
(1)
100
100
Computershare Finance LLC
Canada
(1)
100
100
EDF Electronic Data Filing Inc
Canada
(1)(5)
-
100
Vincent-Jones Holding Company Ltd
Canada
(1)(5)
-
100
4446372Canada Inc
Canada
(1)(5)
-
100
Computershare Governance Services Ltd
Canada
(1)
100
100

PAGE 73

Notes to the Consolidated Financial Statements

Name of controlled entity Place of incorporation Percentage of shares held
2012
2011
%
%
Computershare Investments (Canada) (Holdings) ULC
Canada
(1) (4)
100
-
Computershare Investments (Canada) (No.1) ULC
Canada
(1) (4)
100
-
Computershare Investments (Canada) (No.2) ULC
Canada
(1) (4)
100
-
Computershare Investments (Canada) (No.3) ULC
Canada
(1) (4)
100
-
Computershare Investments (Canada) (No.4) ULC
Canada
(1) (4)
100
-
Computershare International Information Consultancy Services (Beijing)
Company Ltd
China
(1)
100
100
Computershare Holdings A/S
Denmark
(1)
100
100
Computershare A/S
Denmark
(1)
100
100
Georgeson Shareholder SAS
France
100
100
Computershare Communication Services GmbH
Germany
(1)
100
100
Computershare HV-Services AG
Germany
(1)
100
100
Pepper GmbH
Germany
(1)
100
100
Computershare Governance Services GmbH
Germany
(1)
100
100
Computershare Verwaltungs GmbH
Germany
(1)
100
100
Computershare Deutschland GmbH & Co. KG
Germany
(1)
100
100
VEM Aktienbank AG
Germany
(1)
100
100
Grundstücksentwicklungs Gesellschaft “Am Schönberg” GmbH
Germany
(1)
94
94
IML Interactive GmbH
Germany
(1)
100
100
Computershare Investor Services (Guernsey) Limited
Guernsey
(1)
100
100
Computershare Hong Kong Investor Services Limited
Hong Kong
(1)
100
100
Hong Kong Registrars Limited
Hong Kong
(1)
100
100
Computershare Asia Limited
Hong Kong
(1)
100
100
IML Asia Limited
Hong Kong
(1)
100
100
Computershare Hong Kong Trustees Limited
Hong Kong
(1)
100
100
Computershare Hong Kong Nominees Limited
Hong Kong
(1)
100
100
Karvy Computershare Private Limited
India
(3)
50
50
Computershare Investor Services (Ireland) Limited
Ireland
(1)
100
100
Computershare Trustees (Ireland) Limited
Ireland
(1)
100
100
Computershare Governance Services Limited
Ireland
(1)
100
100
Datacare Computers Limited
Ireland
(1)(5)
-
100
Computershare Finance Ireland Limited
Ireland
(1)
100
100
Computershare Services Nominees (Ireland) Limited
Ireland
(1)
100
-
Computershare Investor Services (IOM) Limited
Isle of Man
(1)
100
100
Proxitalia S.r.l.
Italy
100
100
Georgeson S.r.l.
Italy
100
100
Computershare Italy S.r.l.
Italy
100
100
Servizio Titoli S.p.A.
Italy
(1)
100
100
Computershare Offshore Services Limited
Jersey
(1)
100
100
Computershare Trustees (C.I.) Limited
Jersey
(1)
100
100
Computershare Nominees (Channel Islands) Limited
Jersey
(1)
100
100
Computershare Investor Services (Jersey) Limited
Jersey
(1)
100
100
Computershare Company Secretarial Services (Jersey) Limited
Jersey
(1)
100
100
EES Trustees International Limited
Jersey
(1)
100
100
EES Nominees International Limited
Jersey
(1)
100
100
Computershare Fund Services (Jersey) Limited
Jersey
(1)(5)
-
50
IML Netherlands B.V.
Netherlands
100
100
Computershare Systems (NZ) Limited
New Zealand
(1)
100
100
Computershare Investor Services Ltd
New Zealand
(1)
100
100
Computershare Services Ltd
New Zealand
(1)
100
100
CRS Nominees Ltd
New Zealand
(1)
100
100
Sharemart NZ Ltd
New Zealand
(1)
100
100
CPU (NZ) Share Plans Limited
New Zealand
(1)
100
100

PAGE 74 Computershare Annual Report 2012

Name of controlled entity Place of incorporation Percentage of shares held
2012
2011
%
%
ConnectNow New Zealand Limited
New Zealand
(1)(4)
100
-
Closed Joint Stock Company <>
Russia
(1)
80
80
The National Clearing Company LLC
Russia
(1)(5)
-
80
Computershare LLC
Russia
(1)
100
100
Registrar Nikoil Company (JSC)
Russia
(1)
100
100
Pepper Technologies PTE Ltd
Singapore
100
100
Computershare South Africa (Pty) Ltd
South Africa
(1)
74
74
Computershare Ltd (South Africa)
South Africa
(1)
74
74
Computershare Outsourcing Limited
South Africa
(1)
74
74
Minu Limited
South Africa
(1)
74
74
Computershare Investor Services Limited
South Africa
(1)
74
74
Computershare Investor Services Pty Ltd
South Africa
(1)
74
74
Computershare Plan Managers (Pty) Limited
South Africa
(1)(5)
-
74
Computershare Analytics (Pty) Limited
South Africa
(1)(5)
-
74
IML Interactive (Proprietary) Limited
South Africa
(1)
100
100
CIS Company Secretaries Pty Ltd
South Africa
(1)
74
74
Computershare Nominees Pty Ltd
South Africa
(1)(5)
-
74
Georgeson S.l
Spain
100
100
Computershare AB
Sweden
(1)
100
100
Computershare Governance Services (UK) Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) (No.2) Limited
United Kingdom
(1)
100
100
Computershare Limited
United Kingdom
(1)
100
100
Computershare Company Secretarial Services Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) Limited
United Kingdom
(1)
100
100
Pepper SRM Limited
United Kingdom
(1)
100
100
Flag Communication Limited
United Kingdom
(1)(5)
-
100
Computershare Technology Services (UK) Limited
United Kingdom
(1)
100
100
Shareholder Investment Research Limited
United Kingdom
(1)
100
100
Computershare Trustees Limited
United Kingdom
(1)
100
100
Computershare Registry Services Limited
United Kingdom
(1)
100
100
Computershare Investor Services PLC
United Kingdom
(1)
100
100
Source One Communications (UK) Limited
United Kingdom
(1)
100
100
Georgeson Shareholder Communications Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) (No.3) Limited
United Kingdom
(1)
100
100
Interactive Meetings Limited
United Kingdom
(1)
100
100
IML Interactive UK Limited
United Kingdom
(1)
100
100
IML Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) (No.4) Limited
United Kingdom
(1)
100
100
NRC Investments (UK) Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) (No.5) Limited
United Kingdom
(1)
100
100
Computershare (Russia) Limited
United Kingdom
(1)
100
100
Legotla Investments (UK) Limited
United Kingdom
(1)
100
100
EES Corporate Trustees Limited
United Kingdom
(1)
100
100
EES Services (UK) Limited
United Kingdom
(1)
100
100
EES Trustees Limited
United Kingdom
(1)
100
100
EES Capital Trustees Limited
United Kingdom
(1)
100
100
Pathbold Limited
United Kingdom
(1)
100
100
Computershare Voucher Services Limited
United Kingdom
(1)
100
100
CVS Fradley Park Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) (No.6) Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) (No.7) Limited
United Kingdom
(1)
100
100
Computershare Investments (UK) (No.8) Limited
United Kingdom
(1)(4)
100
-
Computershare Investor Services (Bermuda) Limited
United Kingdom
(1)
100
100

PAGE 75

Notes to the Consolidated Financial Statements

Name of controlled entity Place of incorporation Percentage of shares held
2012
2011
%
%
Computershare Investor Services (British Virign Islands) Limited
United Kingdom
(1)
100
100
Computershare Investor Services (Cayman) Limited
United Kingdom
(1)
100
100
Computershare Company Nominees Limited
United Kingdom
(1)
100
100
Computershare PEP Nominees Limited
United Kingdom
(1)
100
100
Computershare Services Nominees Limited
United Kingdom
(1)
100
100
Computershare Governance Services Inc
United States of America
(1)
100
100
Georgeson International Inc
United States of America
(1)
100
100
Computershare US
United States of America
(1)
100
100
Georgeson Inc
United States of America
(1)
100
100
Georgeson Securities Corporation
United States of America
(1)
100
100
Computershare US Services Inc
United States of America
(1)
100
100
Computershare Technology Services Inc
United States of America
(1)
100
100
Computershare Trust Company N.A.
United States of America
(1)
100
100
Computershare Financial Services Inc
United States of America
(1)
100
100
Computershare Investor Services LLC
United States of America
(1)
100
100
Georgeson Shareholder Analytics LLC
United States of America
(1)
100
100
Computershare Communication Services Inc
United States of America
(1)
100
100
Computershare Inc
United States of America
(1)
100
100
Pepper NA Inc
United States of America
(1)
100
100
Administar Services Group LLC
United States of America
(1)
100
100
Computershare Executive Services Inc
United States of America
(1)
100
100
Alpine Fiduciary Services Inc
United States of America
(1)
100
100
Kurtzman Carson Consultants LLC
United States of America
(1)
100
100
Kurtzman Carson Consultants Inc
United States of America
(1)
100
100
KCC Class Action Services LLC
United States of America
(1)
100
100
Rosenthal & Company LLC
United States of America
(1)
100
100
Computershare Shareowner Services LLC*
United States of America
(1)(4)
100
-
Specialized Loan Servicing Holdings LLC
United States of America
(1)(4)
100
-
Specialized Loan Servicing LLC
United States of America
(1)(4)
100
-
SLS Funding II LLC
United States of America
(1)(4)
100
-
HELOC Funding II Trust
United States of America
(1)(4)
100
-
Specialized Default Services LLC
United States of America
(1)(4)
100
-
Specialized Asset Management LLC
United States of America
(1)(4)
100
-
Specialized Title Services LLC
United States of America
(1)(4)
100
-
Highland Insurance Solutions LLC
United States of America
(1)(4)
100
-
Computershare Holdings Inc
United States of America
(1)(4)
100
-
Computershare Holdings LLC
United States of America
(1)(4)
100
-
Settlement Recovery Group LLC
United States of America
(1)(4)
100
-
GTU Ops Inc
United States of America
(1)(4)
100
-

*previously known as Mellon Investor Holdings LLC

(1) Controlled entities audited by PricewaterhouseCoopers member fi rms.

(2) These wholly owned companies have entered into a deed of cross guarantee dated 26 June 2008 with Computershare Limited which provides that all parties to the deed will guarantee to each creditor payment in full of any debt of each company participating in the deed on the winding-up of that company. As a result of a Class Order 98/1418 (as amended) issued by the Australian Securities and Investments Commission, these companies are relieved from the requirement to prepare fi nancial statements.

(3) These companies are controlled entities as Computershare Limited has the capacity to control the majority of the votes cast at a meeting of the board of directors, or the capacity to dominate decision making in relation to fi nancial and operating policies.

(4) These companies became controlled entities during the year ended 30 June 2012.

(5) These companies ceased to be controlled entities during the year ended 30 June 2012.

PAGE 76 Computershare Annual Report 2012

28. BUSINESS COMBINATIONS

The Group continues to seek acquisitions and other growth opportunities where value can be added and returns enhanced for the shareholders.

The following controlled entities and businesses were acquired by the consolidated entity at the date stated and their operating results have been included in profi t or loss from the relevant date.

a) During the year, Computershare acquired 100% of Serviceworks Group comprising three businesses: Serviceworks Management Pty Ltd (a provider of solutions to the Australian utilities sector), ConnectNow Pty Ltd (a provider of specialist home moving utility connection services across Australia) and Switchwise Pty Ltd (a provider of electricity and gas supplier comparisons for Australian consumers). Serviceworks Management and ConnectNow were acquired on 31 August 2011 and Switchwise Pty Ltd was acquired on 1 February 2012. Total consideration was USD 92.0 million. This included contingent consideration of USD 32.4 million, which is subject to certain performance hurdles being satisfi ed. Contingent consideration is based on the best estimate at acquisition date. It is proportionate to the growth of the business and does not contain a cap.

This business combination contributed USD 55.7 million to the total revenue of the Group. Had the acquisition occurred on 1 July 2011, the total revenue contribution to the Group by the acquired entities would have been USD 66.4 million. Details of the acquisition are as follows:

Details of the acquisition are as follows:
$000
Cash consideration
59,553
Contingent consideration
32,435
Total consideration paid
91,988
Less fair value of identif able assets acquired
(53,305)
Provisional goodwill on consolidation
38,683

The assets and liabilities arising from this acquisition are as follows:

The assets and liabilities arising from this acquisition are as follows:
Fair value
$000
Cash
2,360
Receivables
9,968
Plant, property and equipment
1,232
Customer contracts and related relationships
56,170
Software
2,978
Brand
6,066
Deferred tax assets
472
Other non-current assets
1,214
Payables
(4,043)
Tax provision
(682)
Other current liabilities
(2,394)
Deferred tax liabilities
(19,564)
Other non-current liabilities
(472)
Net assets
53,305
Purchase consideration
Inf ow/ (outf ow) of cash to acquire the entities, net of cash acquired:
$000
Cash balance acquired
2,360
Less cash paid
(59,553)
Net inf ow/ (outf ow) of cash
(57,193)

Recognition of intangible assets in the total amount of USD 65.2 million on the above acquisition resulted in recognition of a related deferred tax liability of USD 19.6 million.

b) On 30 November 2011, Computershare acquired 100% of Specialized Loan Servicing LLC, a provider of primary and special fee-based services of residential mortgage loans based in Highlands Ranch, Colorado, USA. Total consideration was USD 110.6 million. This included deferred consideration of USD 14.5 million and contingent consideration of USD 13.9 million. Contingent consideration is subject to certain performance hurdles being satisfi ed and is based on the best estimate at acquisition date. It is proportionate to the growth of the business and does not contain a cap.

This business combination contributed USD 75.3 million to the total revenue of the Group. Had the acquisition occurred on 1 July 2011, the total revenue contribution to the Group by the acquired entity would have been USD 117.2 million.

PAGE 77

Notes to the Consolidated Financial Statements

Details of the acquisition are as follows:
Fair Value
$000
Cash consideration 82,140
Deferred consideration 14,477
Contingent consideration 13,923
Total consideration paid 110,540
Less fair value of identif able assets acquired (126,866)
Gain on bargain purchase (16,326)
The assets and liabilities arising from this acquisition are as follows:
Cash 26,685
Receivables 4,375
Plant, property and equipment 2,414
Customer contracts and related relationships 91,025
Software 2,720
Brand 5,190
Other f nancial assets 73,564
Other current assets 3,337
Current payables (1,282)
Other current liabilities (8,626)
Deferred tax liability (12,037)
Non-current interest bearing liabilities (59,547)
Other non-current liabilities (952)
Net assets 126,866
Purchase consideration
Inf ow/ (outf ow) of cash to acquire the entities, net of cash acquired: $000
Cash balance acquired 26,685
Less cash paid (82,140)
Net inf ow/ (outf ow) of cash (55,455)

Recognition of intangible assets at the total amount of USD 98.9 million on the above acquisition resulted in recognition of a related deferred tax liability of USD 12.0 million. Gain on bargain purchase of USD 16.3 million has been recognised as the value of the identifi able net assets exceeded the value of the purchase consideration. The gain is included in other income in the statement of comprehensive income.

Management believes that the Group acquired Specialized Loan Services for less than the fair value of its assets because of new clients gained after the sale was announced on 23 August 2011 but before control was obtained on 30 November 2011.

c) On 31 December 2011 Computershare acquired 100% of Mellon Investor Holdings LLC (renamed Computershare Shareowner Services LLC), the shareowner services business of The Bank of New York Mellon Corporation and a leading provider of transfer agency and employee equity plan services to US publicly listed companies. Total consideration was USD 550.0 million.

This business combination contributed USD 127.0 million to the total revenue of the Group. Had the acquisition occurred on 1 July 2011, the total revenue contribution to the Group by the acquired entity would be USD 248.3 million.

PAGE 78 Computershare Annual Report 2012

Details of the acquisition are as follows:

Details of the acquisition are as follows:
Fair Value
$000
Total cash consideration paid
550,000
Less fair value of identif able assets acquired
(390,946)
Provisional goodwill on consolidation
159,054
The assets and liabilities arising from this acquisition are as follows:
Cash
10,027
Receivables
29,304
Other current assets
4,786
Plant, property and equipment
16,387
Customer contracts and related relationships
295,130
Software
64,880
Deferred tax assets
14,108
Current liabilities
(23,861)
Deferred tax liability
(38)
Other non-current liabilities
(19,777)
Net assets
390,946
Purchase consideration
Inf ow/ (outf ow) of cash to acquire the entities, net of cash acquired:
$000
Cash balance acquired
10,027
Less cash paid
(550,000)
Net inf ow/ (outf ow) of cash
(539,973)

Recognition of intangible assets in the total amount of USD 360.0 million on the above acquisition did not result in recognition of any related deferred tax liability. USD 140.0 million of the remaining goodwill is expected to be tax deductible.

d) On 9 August 2011 Karvy Computershare Private Limited (owned 50% by Computershare) acquired 60% of Bahrain Shares Registering Company W.L.L, which resulted in an ownership stake of 30%. Total consideration amounted to USD 1.7 million. Bahrain Shares Registering Company W.L.L is a provider of securities registry services based in Bahrain.

This business combination did not contribute materially to the total revenue of the Group.

Details of the acquisition are as follows:

Details of the acquisition are as follows:
$000
Total cash consideration paid
1,707
Less fair value of identif able assets acquired
(301)
Goodwill on consolidation
1,406
The assets and liabilities arising from this acquisition are as follows:
Fair Value
$000
Cash
4
Receivables
488
Plant, property and equipment
28
Payables
(205)
Other liabilities
(14)
Net assets
301
Purchase consideration
Inf ow/ (outf ow) of cash to acquire the entities, net of cash acquired:
$000
Less cash balance acquired
4
Less cash paid
(1,707)
Net inf ow/ (outf ow) of cash
(1,703)

PAGE 79

Notes to the Consolidated Financial Statements

29. DEED OF CROSS GUARANTEE

Set out below is a consolidated statement of comprehensive income, a consolidated statement of fi nancial position and a summary of movements in consolidated retained earnings of the Australian Closed Group for the year ended June 2012 for all entities that are parties to a deed of cross guarantee (refer to note 27).

of movements in consolidated retained earnings of the Australian Closed Group for the year ended Jun
are parties to a deed of cross guarantee (refer to note27).
e2012for all entities that
Computershare Limited Closed Group
Statement of f nancialposition
2012
$000
2011
$000
Current assets
Cash and cash equivalents
9,817
13,000
Receivables
77,059
21,102
Inventories
1,353
1,517
Other
6,146
5,448
Derivatives
961
2,344
Total current assets
95,336
43,411
Non-current assets
Receivables
159,260
987
Other f nancial assets
1,691,567
1,385,653
Property, plant and equipment
67,891
65,138
Deferred tax assets
19,123
27,874
Intangibles
219,862
179,316
Derivatives
33,119
29,340
Other
1,204
1,050
Total non-current assets
2,192,026
1,689,358
Total assets
2,287,362
1,732,769
Current liabilities
Payables
59,339
69,097
Lease liabilities
4,237
2,808
Current tax liabilities
(7,502)
10,058
Provisions
146
5,562
Derivatives
-
1
Deferred consideration
3,099
-
Total current liabilities
59,319
87,526
Non-current liabilities
Payables
200,238
136,283
Interest bearing liabilities
509,149
16,055
Lease liabilities
41,058
39,085
Deferred tax liabilities
46,611
48,666
Provisions
12,835
12,335
Derivatives
-
114
Deferred consideration
30,732
-
Other liabilities
2,554
1,144
Total non-current liabilities
843,177
253,682
Total liabilities
902,496
341,208
Net assets
1,384,866
1,391,561
Equity
Contributed equity – ordinary shares
153,058
153,058
Reserves
428,431
490,731
Retained earnings
803,377
747,772
Total equity
1,384,866
1,391,561

PAGE 80 Computershare Annual Report 2012

Computershare Limited Closed Group
Statement of comprehensive income
2012
$000
2011
$000
Revenues from continuing operations
Sales revenue
375,237
338,258
Other revenue
244,997
152,973
Total revenue
620,234
491,231
Other income
9,287
41,200
Expenses
Direct services
252,429
192,591
Technology costs
89,732
68,311
Corporate services
31,491
43,849
Finance costs
17,660
12,886
Total expenses
391,312
317,637
Share of net prof t/(loss) of associates and joint ventures accounted for using the equity method
(1,135)
(147)
Prof t before income tax expense
237,074
214,647
Income tax (expense)/benef t
(6,999)
(32,471)
Prof t for the year
230,075
182,176
Other comprehensive income
Available-for-sale f nancial assets
-
(5)
Exchange differences on translation of foreign operations
(107,544)
299,781
Other comprehensive income for the year, net of tax
(107,544)
299,776
Total comprehensive income for the year
122,531
481,952
Set out below is a summary of movements in consolidated retained prof ts for the year of the Closed Group.
Retained earnings at the beginning of the f nancial year
747,772
730,003
Prof t for the year
230,075
182,176
Dividends provided for or paid
(174,470)
(164,407)
Retained earnings at the end of the f nancial year
803,377
747,772

30. KEY MANAGEMENT PERSONNEL DISCLOSURES

(a) Key management personnel compensation

2012
$
2011
$
Short term employee benef ts
9,506,046
9,087,743
Other long term benef ts
57,836
56,941
Post employment benef ts
263,594
262,255
Share based payments
7,842,699
7,840,594
Other
738,748
31,143
18,408,923
17,278,676

For detailed remuneration disclosures please refer to section A to E of the Remuneration Report within the Directors’ Report.

(b) Option holdings of key management personnel

No options have been issued to key management personnel in the year ended 30 June 2012. Set out below is a summary of options as of 30 June 2012:

No options have bee
as of30June2012:
n issued to key ma nagement personn el in the year ende d30June2012. S et out below is a su mmary of option s
Balance at
beginning of
the year
Number granted
during the year
Number vested
during the year
Number forfeited
during the year
Balance at
end of year
Exercisable
at the end
of the year
PA Barker
166,667
-
166,667
-
166,667
166,667

PAGE 81

Notes to the Consolidated Financial Statements

(c) Performance rights

Set out below is a summary of performance rights held by key management personnel as of 30 June 2012:

Set out below is a sum mary of performa nce rights held by key management personnel as of30 June2012:
Balance at
beginning of
the year
Number granted
during the year
Number vested
during the year
Number forfeited
during the year
Balance at
end of year
Exercisable at
the end of
the year
WS Crosby
1,150,000
-
(700,000)
-
450,000
PA Barker
200,000
-
-
-
200,000
SA Cameron
-
200,000
-
-
200,000
PA Conn
250,000
-
-
-
250,000
MB Davis
350,000
150,000
-
-
500,000
SHE Herfurth
-
200,000
-
-
200,000
S Irving
350,000
150,000
-
-
500,000
W Newling
200,000
-
-
-
200,000
SR Rothbloom
700,000
-
(400,000)
-
300,000
N Sarkar
200,000
100,000
-
-
300,000
JLW Wong
200,000
100,000
-
-
300,000
-
-
-
-
-
-
-
-
-
-
-

(d) Share holdings of key management personnel

The number of ordinary shares in Computershare Limited held during the fi nancial year by each director and named Group key management personnel, including details of shares granted as remuneration during the current fi nancial year and ordinary shares provided as the result of the exercise of remuneration options during the current fi nancial year, are included in the table below.

2012 Balance at
beginning of
the year
Vested under
DSTI plan
On exercise
of options/
performance
rights
On market
purchases / (sales)
Other Balance at end
of the year
Directors
WS Crosby
551,272
-
700,000
(420,000)
-
SD Jones
14,000
-
-
-
-
Dr M Kerber
40,000
-
-
-
-
G Lieberman
10,000
-
-
-
-
PJ Maclagan
14,782,411
-
-
(60,000)
-
CJ Morris
46,450,000
-
-
(1,878,869)
-
AL Owen
2,000
-
-
10,910
-
NP Withnall
-
-
-
2,300
-
Key management personnel
PA Barker
287
21,668
-
(11,000)
398
SA Cameron
158
3,874
-
(3,954)
-
PA Conn
519,371
10,376
-
(2,099)
-
MB Davis
22,155
6,388
-
(17,000)
398
SHE Herfurth
19,512
6,505
-
(14,500)
4,559
S Irving
64,821
8,388
-
-
W Newling
-
7,499
-
(7,499)
-
SR Rothbloom
139,103
34,431
400,000
(235,124)
-
N Sarkar
5,256
26,213
-
(26,213)
-
JLW Wong
114,849
10,759
-
(20,000)
660
831,272
14,000
40,000
10,000
14,722,411
44,571,131
12,910
2,300
11,353
78
527,648
11,941
16,076
73,209
-
338,410
5,256
106,268

PAGE 82 Computershare Annual Report 2012

2011 Balance at
beginning of
the year
Vested under
DSTI plan
On exercise
of options/
performance
rights
On market
purchases
/ (sales)
Other Balance at end of
the year
Directors
WS Crosby
123,688
-
800,000
(372,416)
-
SD Jones
14,000
-
-
-
-
Dr M Kerber
40,000
-
-
-
-
G Lieberman

-
-
-
10,000
-
PJ Maclagan
14,905,411
-
-
(123,000)
-
CJ Morris
48,000,000
-
-
(1,550,000)
-
AL Owen
2,000
-
-
-
-
AN Wales
28,092,384
-
-
-
-
NP Withnall
-
-
-
-
-
Key management personnel
PA Barker
-
-
-
-
287
PA Conn
341,210
21,286
300,000
(153,424)
10,299
MB Davis
10,849
16,042
-
(5,000)
264
SHE Herfurth

19,512
5,000
-
(5,000)
-
S Irving
35,400
-
100,000
(70,579)
-
W Newling
-
18,917
100,000
(118,917)
-
SR Rothbloom
12,674
35,565
600,000
(509,136)
-
N Sarkar*
12,882
-
-
(8,229)
603
JLW Wong
89,743
24,360
-
-
746
551,272
14,000
40,000
10,000
14,782,411
46,450,000
2,000
28,092,384
-
287
519,371
22,155
19,512
64,821
-
139,103
5,256
114,849
  • Where the key management personnel have been appointed or resigned during the year, their shareholding is from the balance at the beginning of the year to the end of the year.

(d) Loans and other transactions to directors and other key management personnel

The consolidated entity has not made any loans to directors, executive directors or other key management personnel during the current fi nancial year.

The consolidated entity has not entered into other transactions with directors, executive directors or other key management personnel during the current fi nancial year other than those disclosed in note 32.

31. REMUNERATION OF AUDITORS

31. REMUNERATION OF AUDITORS
2012
$000
2011
$000
During the year the following fees were paid or payable for services provided by the auditor of the parent entity,
its related practices and non-related audit f rms:
Assurance services:
Auditing or review of f nancial statements
- PricewaterhouseCoopers Australia
1,066
867
- Related practices of PricewaterhouseCoopers Australia
3,271
2,498
4,337
3,365
Other assurance services*
- PricewaterhouseCoopers Australia
367
255
- Related practices of PricewaterhouseCoopers Australia
1,881
1,931
2,248
2,186
Taxation services
- PricewaterhouseCoopers Australia
2
-
- Related practices of PricewaterhouseCoopers Australia
22
86
24
86
Remuneration received, or due and receivable, by auditors other than the auditor of the parent entity and its
aff liates for:
Auditing or review of f nancial statements
233
26
*This relates primarily to regulatory and compliance reviews.

PAGE 83

Notes to the Consolidated Financial Statements

32. RELATED PARTY DISCLOSURES

Key management personnel disclosures are included in note 30.

Key management personnel disclosures are included in note30.
(a) Directors’ shareholdings Shares in the parent entity
2012
2011
Ordinary shares held at the end of the f nancial year
60,204,024
81,942,067
Ordinary dividends received during the year in respect of those ordinary shares
$17,869,463
$21,006,683
Ordinary shares acquired on exercise of performance rights/options
700,000
800,000
Ordinary shares acquired/ (disposed of) by directors during the f nancial year (net)
(2,345,659)
(2,035,416)

(b) Other transactions with key management personnel

Interests associated with CJ Morris acquired Flag Communication Limited, previously a subsidiary of the consolidated entity, for GPB 400,000. The transaction was considered and approved by the Computershare Board (absent Mr Morris). CJ Morris has a signifi cant interest in QDOS Technology Ltd, a software company which provides services to IML Ltd in the United Kingdom on ordinary commercial terms and conditions. Total value of services provided in the year ended 30 June 2012 was USD 50,173. The consolidated entity has also received the economic benefi ts of using an apartment owned by CJ Morris in exchange for payments of USD 14,972 in the year ended 30 June 2012.

As a matter of Board approved policy, the Group maintains a register of all transactions between employees and the consolidated entity. It is established practice for any director to excuse himself or herself from discussion and voting upon any transaction in which that director has an interest. The consolidated entity has a Board approved ethics policy governing many aspects of workplace conduct, including management and disclosure of confl icts of interest.

There have been no material transactions with key management personnel in the current year.

(c) Wholly owned Group – intercompany transactions and outstanding balances

The parent entity and its controlled entities entered into the following transactions during the year within the wholly owned Group:

  • Loans were advanced and repayments received on loans and intercompany accounts

  • Fees were exchanged between entities

  • Interest was charged between entities

  • The parent entity and its Australian controlled entities have been parties to a tax sharing deed, which includes a tax funding arrangement (note 1)

  • Dividends were paid between entities

  • Bank guarantees were provided by the parent entity to its controlled entities (note 36)

These transactions were undertaken on commercial terms and conditions. No provisions for doubtful debts were raised during the fi nancial year (2011: nil).

(d) Ultimate controlling entity

The ultimate controlling entity of the consolidated entity is Computershare Limited.

(e) Ownership interests in related parties

Interests in controlled entities are set out in note 27. Interests held in associates and joint ventures are disclosed in notes 39 and 40.

(f) Transactions with other related parties

Computershare Technology Services Pty Ltd has a receivable of USD 542,248 (2011: USD 576,371) from Chelmer Limited. This receivable has been fully provided for.

Computershare New Zealand Ltd has a receivable of USD 1,507,811 (2011: USD 1,582,007) from Chelmer Limited. This receivable has been fully provided for.

Computershare New Zealand Ltd has a payable of USD 2,148 (2011: a payable of USD 2,188) to Chelmer Limited.

Computershare Investor Services New Zealand has made purchases of USD 22,411 (2011: USD 20,891) from Chelmer Limited.

Computershare Investor Services New Zealand has made no sales (2011: USD 2,110) to Chelmer Limited.

Computershare Investor Services UK has made sales of USD 186,287 (2011: USD 110,484) to Milestone Group Pty Ltd.

Computershare Investor Services UK has made purchases of USD 10,254 (2011: nil) from Reach Investor Solutions Pty Ltd.

Computershare Investor Services UK has a receivable of USD 25,992 (2011: nil) from Milestone Group Pty Ltd.

Computershare Investor Services Australia has made purchases of USD 153,802 (2011: USD 517,045) from Reach Investor Solutions Pty Ltd.

PAGE 84 Computershare Annual Report 2012

Computershare Investor Services Australia had sales of USD 17,174 (2011: nil) with Reach Investor Solutions Pty Ltd. Computershare Pepper Germany has no receivables (2011: USD 6,934) from Netpartnering Limited. Computershare Pepper Germany had sales of USD 7,778 (2011: USD 63,126) with Netpartnering Limited. Computershare Pepper Germany has made purchases of USD 10,094 (2011: nil) from Netpartnering Limited. Computershare Pepper Austria had sales of USD 30,228 (2011: USD 815,603) to Netpartnering Limited. Computershare Pepper Austria has a receivable of USD 22,524 (2011: USD 113,575) from Netpartnering Limited. Computershare Pepper Austria has made no purchases (2011: USD 3,365) from Netpartnering Limited. Computershare Pepper UK has made no sales (2011: USD 19,939) with Netpartnering Limited. Computershare US Services Inc has no receivables (2011: USD 409,000) from Solium Capital Inc.

Computershare US Services Inc has made sales of USD 2,432,000 (2011: USD 4,347,000) with Solium Capital Inc. VEM Aktienbank AG has receivables of USD 37,062 (2011: nil) from Fonterelli GmbH & Co.

These transactions were undertaken on commercial terms and conditions.

33. SIGNIFICANT EVENTS AFTER BALANCE DATE

No matter or circumstance has arisen since the end of the fi nancial year which is not otherwise dealt with in this fi nancial report that has signifi cantly affected or may signifi cantly affect the operations of the consolidated entity, the results of those operations or the state of affairs of the consolidated entity in subsequent fi nancial years.

34. FINANCIAL RISK MANAGEMENT

Financial risk management objectives

The Group’s activities expose it to a variety of fi nancial risks: market risk (including foreign exchange risk and interest rate risk), liquidity risk and credit risk. The Group’s overall fi nancial risk management is carried out by a central treasury department (Group Treasury) under policies approved by the Board. The Board provides written principles for overall risk management, as well as policies covering specifi c areas such as currency risk management, interest rate risk management, counterparty risk management and the use of derivative fi nancial instruments. Derivative fi nancial instruments are used to manage specifi cally identifi ed interest rate and foreign currency risks.

The Group Treasury function provides services to the business and monitors and manages the fi nancial risks relating to the operations of the Group. Group Treasury identifi es, evaluates and hedges fi nancial risks in close cooperation with the regional treasury centres and reports monthly to the Board.

Capital risk management objectives

The primary objective of the Group’s capital management is to ensure that it minimises the working capital funding requirements through effective controls in order to support its businesses and maximise shareholder value.

A key fi nancial ratio for the Group is net fi nancial indebtedness to management earnings before interest, tax, depreciation and amortisation (EBITDA). Net debt is calculated as interest bearing liabilities less cash and cash equivalents.

2012
$000
2011
$000
Interest bearing liabilities
1,754,391
1,013,489
Cash and cash equivalents
(441,391)
(347,225)
Net debt
1,313,000
666,264
Management EBITDA (note38)
458,953
493,616
Net debt to Management EBITDA
2.86
1.35

The Group manages its capital structure and makes adjustments to it, in light of changes in economic conditions. To maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders, conduct share buy-backs or issue new shares. No changes were made in the objectives or processes during the fi nancial years ended 30 June 2011 and 30 June 2012.

Net fair value of fi nancial assets and liabilities

The carrying amounts of cash and cash equivalents, receivables, payables, non interest bearing liabilities, fi nance leases, loans and derivatives approximate their fair values for the Group except for the unhedged portion of USD Senior Notes of USD 705.0 million (2011: USD 155.0 million), where the fair value was USD 750.5 million as at 30 June 2012 (2011: USD 192.2 million).

PAGE 85

Notes to the Consolidated Financial Statements

Financial risk factors

The key fi nancial risk factors that arise from the Group’s activities are outlined below.

(a) Interest rate risk

Interest rate risk arises from the possibility that changes in interest rates will affect future cash fl ows or the fair values of fi nancial instruments. The consolidated entity is exposed to interest rate risk through its primary fi nancial assets and liabilities and as a result of maintaining paying agent and escrow agent bank accounts on behalf of clients. Given the nature of the client balances, neither the funds nor an offsetting liability are included in the Group’s fi nancial statements. Average client balances during the year approximated USD 13.7 billion (2011: USD 10.2 billion) and in relation to these balances, the consolidated entity has in place interest rate derivatives totalling USD 0.1 billion notionally (2011: USD 0.2 billion).

The following table summarises the interest rate risk for the consolidated entity, together with effective interest rates as at the balance date.

Fixed interest rate maturing in Fixed interest rate maturing in Fixed interest rate maturing in Fixed interest rate maturing in Fixed interest rate maturing in Fixed interest rate maturing in Fixed interest rate maturing in
As at30June2012 Floating
interest
rate
$000
1year or
less
$000
1to
5years
$000
More than
5years
$000
Non-
interest
bearing
$000
Total
$000
Weighted average
interest rate
Floating
Fixed
%
%
Financial assets
Cash and cash equivalents
441,391
-
-
-
-
441,391
Trade receivables
-
-
-
-
203,906
203,906
Non trade receivables and loans
-
-
-
-
30,523
30,523
0.75
-
-
-
-
-
441,391
-
-
-
234,429
675,820
Financial liabilities
Trade payables
-
-
-
-
24,751
24,751
Finance lease liabilities
-
7,724
46,871
-
-
54,595
Bank loan and other
61,518
-
-
-
-
61,518
Revolving multi-currency facility
676,645
-
-
-
-
676,645
USD Senior Notes1
-
-
145,500
785,000
-
930,500
Derivatives2
225,500
-
(145,500)
(80,000)
-
-
-
-
-
8.13
3.25
-
2.45
-
-
4.88
1.55
5.43
963,663
7,724
46,871
705,000
24,751
1,748,009

1 USD Senior Notes at cost, excluding fair value adjustment, refer to note 18.

2 Notional principal amounts

As at30June2011
Financial assets
Cash and cash equivalents 347,225 - - - - 347,225 0.83 -
Trade receivables - - - - 179,282 179,282 - -
Non trade receivables and loans - - - - 53,239 53,239 - -
347,225 - - - 232,521 579,746
Financial liabilities
Trade payables - - - - 15,207 15,207 - -
Finance lease liabilities - 5,618 39,252 - - 44,870 - 8.03
Bank loan and other 10 - - - - 10 4.57 -
Revolving multi-currency facility 437,671 - - - - 437,671 2.56 -
USD Senior Notes1 - 123,000 124,500 256,000 - 503,500 - 5.40
Derivatives2 348,500 (123,000) (124,500) (101,000) - - 1.27 5.23
786,181 5,618 39,252 155,000 15,207 1,001,258

1 USD Senior Notes at cost, excluding fair value adjustment, refer to note 18.

2 Notional principal amounts

The sensitivity of the profi t and loss statement to interest rate movements is the effect of assumed reasonably possible changes in interest rates for one year, based on the on-balance sheet fl oating rate fi nancial assets and liabilities as at 30 June. The total sensitivity analysis is based on the assumption that there are parallel shifts in the yield curve. It does not take into account actions that the Group may take to mitigate the effect of changes in interest rates.

The Group’s judgements of reasonably possible movements in interest rates have been based on a range of 100 basis point movement as at 30 June for all regions.

PAGE 86 Computershare Annual Report 2012

The sensitivity to a reasonably possible increase in interest rates, with all other variables held constant, of the statement of comprehensive income of the consolidated entity is a decrease to profi t of USD 0.9 million (2011: USD 0.6 million). This sensitivity calculation does not include the impact of client balances or the related derivatives. In a rising interest rate environment, client balances that earn interest income will result in an increase to profi t.

The sensitivity to a reasonably possible decrease in interest rates, with all other variables held constant, of the statement of comprehensive income of the Group is an increase to profi t of USD 0.5 million (2011: USD 0.3 million). This sensitivity calculation does not include the impact of client balances or the related derivatives. In a falling interest rate environment, client balances that earn interest income will result in a decrease to profi t.

Client balances have been excluded from the sensitivity analysis as they are not refl ected in the Group’s consolidated statement of fi nancial position. Interest income is earned on these balances at various fi xed and fl oating interest rates.

The above sensitivity analysis does not refl ect the future impact on the profi t and loss statement should the reasonably possible changes in interest rates occur. The calculations are based on balances held as at 30 June 2012.

(b) Foreign exchange risk

Foreign exchange risk arises from future commercial transactions and recognised assets and liabilities denominated in a currency that is not the entity’s functional currency.

Entities within the Group typically enter into external transactions and recognise external assets and liabilities that are denominated in their functional currency. Whilst a number of entities within the Group hold external bank account balances in a currency which is not their local functional currency these balances do not expose the Group to signifi cant foreign exchange risk.

Foreign exchange risk also arises from net investments in foreign operations held in Europe, Canada, South Africa and Asia Pacifi c. Accordingly, the Group’s fi nancial position can be affected signifi cantly by movements in the relevant currency exchange rate when translating into the consolidated entity’s presentation currency, the United States dollar. The consolidated entity also has debt that is designated as a hedge of the net investment in foreign operations. On consolidation, any foreign exchange gains or losses on these balances are transferred to the foreign currency translation reserve.

(c) Credit risk

Credit exposure represents the extent of credit related losses that the consolidated entity may be subject to on amounts to be received from fi nancial assets, which include receivables, cash and cash equivalents and other fi nancial instruments. The consolidated entity, while exposed to credit related losses in the event of non-payment by clients, does not expect any signifi cant clients to fail to meet their obligations. The Group’s trading terms do not generally include the requirement for customers to provide collateral as security for fi nancial assets and accordingly, the consolidated entity does not hold any collateral as security.

The consolidated entity’s exposure to credit risk is as indicated by the carrying amounts of its fi nancial assets. Concentrations of credit risk exist when clients have similar economic characteristics that would cause their ability to meet contractual obligations to be similarly affected by changes in economic or other conditions.

The consolidated entity’s concentration of credit risk is minimised due to transactions with a large number of clients in various countries and industries. The registry and plans sector transacts with various listed companies across a number of countries. The consolidated entity does not have a signifi cant exposure to any individual client.

Transactions involving derivative fi nancial instruments are with counterparties with whom the Group has signed International Swaps and Derivatives Association agreements as well as sound credit arrangements.

To supplement the credit ratings of counterparties the Group has a Board approved policy on managing client balance exposure.

PAGE 87

Notes to the Consolidated Financial Statements

(d) Liquidity Risk

Liquidity risk management implies maintaining suffi cient cash and the availability of funding. The Group has staggered its various debt maturities to reduce re-fi nancing risk. Whilst impacted by acquisitions from time to time, the Group maintains suffi cient cash balances and committed credit facilities to meet ongoing commitments.

Maturity information for the Group’s debt facility is as follows:

Maturity Prof le
(in the12months ending)
Debt Facility utilised
$ million
June2013
61.5
June2014
250.0
June2015
124.5
June2016
297.8
June2017
149.8
June2018
40.0
June2019
305.0
June2020
-
June2021
-
June2022
220.0
June2023
-
June2024
220.0
Total
1,668.6

The Group has access to unutilised committed debt facilities of $2.1 million maturing in October 2015 and $121.1 million maturing in October 2016.

Maturities of fi nancial liabilities

The table below analyses the Group’s fi nancial liabilities into relevant maturity groupings.

The amounts disclosed in the table are the contractual undiscounted cash fl ows. For interest rate swaps the cash fl ows have been estimated using the forward interest rates applicable at the end of the reporting period.

Less than Between More than Total contractual
1year 1-5years 5years cash f ows
Contractual maturities of f nancial liabilities $000 $000 $000 $000
As at30June2012
Non-derivatives
Trade payables 24,751 - - 24,751
Other payables 359,046 4,324 - 363,370
Borrowings (excluding f nance leases) 61,518 822,145 785,000 1,668,663
Finance lease liabilities (undiscounted) 10,730 51,566 - 62,296
Total non-derivatives 456,045 878,034 785,000 2,119,080
Derivatives
Net settled (interest rate swaps and options) 11,178 24,019 3,837 39,034
Total derivatives 11,178 24,019 3,837 39,034
As at30June2011
Non-derivatives
Trade payables 15,207 - - 15,207
Other payables 325,405 6,560 - 331,965
Borrowings (excluding f nance leases) 123,000 562,181 256,000 941,181
Finance lease liabilities (undiscounted) 8,686 47,177 - 55,863
Total non-derivatives 472,298 615,918 256,000 1,344,216
Derivatives
Net settled (interest rate swaps and options) 18,095 28,044 7,253 53,392
Total derivatives 18,095 28,044 7,253 53,392

PAGE 88 Computershare Annual Report 2012

(e) Fair value measurements

The fair value of fi nancial assets and liabilities must be estimated for recognition and measurement or for disclosure purposes.

The measurement hierarchy used is as follows:

Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities;

Level 2: inputs other than quoted prices included within level 1 that are observable for the asset or liability, either directly (as prices) or indirectly (derived from prices); or

Level 3: inputs for the asset or liability that are not based on observable market data (unobservable inputs).

The following tables present the Group’s fi nancial assets and liabilities measured and recognised at fair value at 30 June 2012. The comparative fi gures are also presented below.

The following tables present the Group’s f nancial assets and liabilities me
comparative f gures are also presented below.
asured and rec ognised at fair value at30Ju ne2012. The
As at30June2012 Level1
$000
Level2
$000
Level3
$000
Total
$000
Assets
Financial assets held-for-trading
2,764
-
-
Derivatives used for hedging
-
34,490
-
Available-for-sale f nancial assets - equity securities
6,974
-
-
2,764
34,490
6,974
Total assets
9,738
34,490
-
44,228
Liabilities
Borrowings
-
256,633
-
Derivatives used for hedging
-
410
-
256,633
410
Total liabilities
-
257,043
-
257,043
As at30June2011
Assets
Financial assets held-for-trading
2,059
-
-
Derivatives used for hedging
-
31,568
-
Available-for-sale f nancial assets - equity securities
7,129
-
-
Other f nancial assets
2,088
-
-
2,059
31,568
7,129
2,088
Total assets
11,276
31,568
-
42,844
Liabilities
Borrowings
-
375,938
-
Derivatives used for hedging
-
1
-
375,938
1
Total liabilities
-
375,939
-
375,939

The fair value of fi nancial instruments traded in active markets (such as publicly traded derivatives, and trading and available-forsale securities) is based on quoted market prices at the end of the reporting period. The quoted market price used for fi nancial assets held by the Group is the current bid price. These instruments are measured according to level 1.

The fair value of fi nancial instruments that are not traded in an active market is determined using valuation techniques. The Group uses a variety of methods and makes assumptions that are based on market conditions existing at the end of each reporting period. These instruments are included in level 2 and comprise derivative fi nancial instruments and the portion of borrowings included in the fair value hedge.

35. NOTES TO THE CASHFLOW STATEMENT

(a) Reconciliation of cash and cash equivalents

For the purposes of the cash fl ow statement, cash and cash equivalents includes cash on hand, deposits at call with fi nancial institutions and other highly liquid investments with short periods to maturity (three months or less), which are readily convertible to known amounts of cash on hand and are subject to an insignifi cant risk of changes in value, net of outstanding bank overdrafts. Cash and cash equivalents as at the end of the fi nancial year as shown in the cash fl ow statement are reconciled to the related items in the statement of fi nancial position as follows:

items in the statement of f nancial position as follows:
2012
$000
2011
$000
Cash at bank and on hand
441,391
347,225
Shown as cash and cash equivalents in the statement of f nancial position
441,391
347,225

PAGE 89

Notes to the Consolidated Financial Statements

(b) Reconciliation of net profi t after income tax to net cash from operating activities

2012
$000
2011
$000
Net prof t after income tax
159,732
268,908
Adjustments for non-cash income and expense items:
Depreciation and amortisation
121,948
82,049
Net (gain)/loss on sale of assets
(3,256)
12,489
Impairment charge – Continental Europe
63,761
-
Gain on bargain purchase of SLS
(16,326)
-
Share of net (prof t)/loss of associates and joint ventures accounted for using equity method
(321)
(385)
Employee benef ts – share based payments
22,577
19,731
Financial instruments – fair value adjustments
1,332
(872)
Changes in assets and liabilities:
(Increase)/decrease in accounts receivable
(647)
11,087
(Increase)/decrease in inventory
2,216
(2,646)
(Increase)/decrease in prepayments and other assets
(7,403)
(7,662)
Increase/(decrease) in payables and provisions
14,377
(75,297)
Increase/(decrease) in tax balances
(23,431)
12,241
Net cash and cash equivalents from operating activities
334,559
319,643

(c) Non-cash transactions

During the period Computershare booked an impairment charge of USD 63.8 million against goodwill in the Continental Europe segment. A gain on bargain purchase of SLS has been booked amounting to USD 16.3 million.

(d) Acquisitions and disposals of businesses

For details of businesses acquired or disposed of during the year and related cash fl ows please refer to note 28.

36. CONTINGENT LIABILITIES

(a) Guarantees and Indemnities

Guarantees and indemnities of USD 800.0 million (2011: USD 600.0 million) have been given to the consolidated entity’s Bankers by Computershare Limited, ACN 081 035 752 Pty Ltd, Computershare Investments (UK) (No. 3) Ltd, Computershare Finance Company Pty Ltd, Computershare US and Computershare Investor Services Inc under a Multicurrency Syndicated Facility Agreement dated 27 May 2010 and amended on 28 October 2011 (refer to note 18 for further detail).

Bank guarantees of AUD 0.5 million (2011: AUD 0.5 million) have been given in respect of facilities provided to Computershare Clearing Pty Ltd. Bank guarantees of AUD 0.5 million (2011: AUD 0.5 million) have been given in respect of facilities provided to Computershare Ltd. Bank guarantees of AUD 0.2 million (2011: AUD 0.2 million) have been given in respect of facilities provided to Computershare Investor Services Pty Ltd. Bank guarantees of AUD 1.3 million (2011: AUD 1.4 million) have been given in respect of facilities provided to Computershare Communication Services Pty Ltd. Bank guarantees of AUD 0.5 million (2011: AUD 0.9 million) has been given in respect of facilities provided to Communication Services Australia Pty Ltd. A bank guarantee of AUD1.5 million (2011: nil) has been given in respect of facilities provided to Serviceworks Management Pty Ltd. No bank guarantees (2011: EUR 0.1 million) have been given in respect of facilities provided to Computershare Communication Servcies GmbH. No bank guarantee (2011: USD 0.01 million) has been given in respect of performance of obligations provided to Karvy Computershare Private Limited. No bank guarantee (2011: INR 6.0 million) has been given in respect of performance of obligations provided to Karvy Computershare Private Limited.

A performance guarantee of ZAR 15.0 million (2011: ZAR 15.0 million) has been given by Computershare Limited (South Africa) to provide security for the performance of obligations as a Central Securities Depositor Participant.

A guarantee of ZAR 0.6 million (2011: ZAR 0.6 million) has been given by Computershare South Africa (Pty) Ltd to provide for electricity services.

A bank guarantee of ZAR 1.0 million (2011: ZAR 1.0 million) has been given by Computershare South Africa (Pty) Ltd as security for bonds in respect of leased premises.

Guarantees of USD 0.4 million (2011: USD 0.6 million) have been given by Computershare Investor Services LLC, Computershare Inc and Computershare US Services Inc as security for bonds in respect of leased premises.

No bank guarantee (2011: HKD 0.9 million) has been given by Computershare Hong Kong Investor Services Limited as security for bonds on leased premises. A bank guarantee of HKD 1.0 million (2011: HKD 1.0 million) has been given by Computershare Hong Kong Investor Services in respect of facilities provided to Computershare Hong Kong Trustee Limited.

PAGE 90 Computershare Annual Report 2012

No land charges (2011: EUR 0.3 million) have been surrendered by Am Schonberg GmbH (Germany) to secure liabilities of the former parent company.

Contracts of EUR 3.3 million (2011: EUR 0.7 million) have been entered into by VEM Aktienbank AG (Germany) due to delivery liabilities from securities lending.

Guarantees and indemnities of USD 930.5 million (2011: USD 503.5 million) have been given to US Institutional Accredited Investors by Computershare Limited, ACN 081 035 752 Pty Ltd, Computershare Finance Company Pty Ltd, Computershare US, Computershare Investments (UK)(No. 3) Ltd and Computershare Investor Services Inc under a Note and Guarantee Agreement dated 22 March 2005 and 29 July 2008.

(b) Legal and Regulatory Matters

Due to the nature of operations, certain commercial claims in the normal course of business have been made against the consolidated entity in various countries. An inherent diffi culty in predicting the outcome of such matters exists, but in the opinion of the Group, based on current knowledge and in consultation with legal counsel, we do not expect any material liability to the Group to eventuate. The status of all claims is monitored on an ongoing basis, together with the adequacy of any provisions recorded in the Group’s Financial Statements.

(c) Other

The Group is subject to regulatory capital requirements administered by relevant regulatory bodies in countries where Computershare operates. Failure to meet minimum capital requirements, or other ongoing regulatory requirements, can initiate action by the regulators that, if undertaken, could revoke or suspend the Group’s ability to provide trust services to customers in these markets. At all relevant times Group controlled entities have met all minimum capital requirements.

Computershare Limited (Australia) has issued a letter of warrant to Computershare Custodial Services Ltd. This obligates Computershare Limited (Australia) to maintain combined tier one capital of at least ZAR 455.0 million.

Potential withholding and other tax liabilities arising from distribution of all retained distributable earnings of all foreign incorporated controlled entities are USD 26.8 million (2011: USD 21.7 million). No provision is made for withholding tax on unremitted earnings of applicable foreign incorporated controlled entities as there is currently no intention to remit these earnings to the parent entity.

In consideration of the Australian Securities and Investments Commission agreeing to allow AUD 5.0 million to form part of the net tangible assets of Computershare Clearing Pty Ltd so that it can meet certain fi nancial requirements under the conditions of its Australian Financial Services Licence, Computershare Limited has agreed to make, at the request of Computershare Clearing Pty Ltd, a AUD 5.0 million loan to it. Computershare Limited has agreed to subordinate its loan to any other unsecured creditors of Computershare Clearing Pty Ltd. The loan was made pursuant to a deed of subordination dated 7 January 2004.

In consideration of the Australian Securities and Investments Commission agreeing to allow AUD 5.0 million to form part of the net tangible assets of Computershare Share Plans Pty Ltd so that it can meet certain fi nancial requirements under the conditions of its Australian Financial Services Licence, Computershare Limited has agreed to make, at the request of Computershare Share Plans Pty Ltd, a AUD 5.0 million loan to it. Computershare Limited has agreed to subordinate its loan to any other unsecured creditors of Computershare Share Plans Pty Ltd. The loan was made pursuant to a deed of subordination dated 5 July 2007.

Computershare Limited (Australia), as the parent entity, has undertaken to own, either directly or indirectly, all of the equity interests and to guarantee performance of the obligations of Computershare Investor Services Pty Ltd, Computershare Trust Company NA, Georgeson Inc, Georgeson Securities Corporation, Computershare Trust Company of Canada and Computershare Investor Services Inc with respect to any fi nancial accommodation related to transactional services provided by BMO Harris Bank, Chicago.

37. CAPITAL EXPENDITURE COMMITMENTS

2012
$000
2011
$000
Less than1year:
Fit-out of premises
6,061
565
Purchase of equipment
372
-
6,433
565

PAGE 91

Notes to the Consolidated Financial Statements

38. SEGMENT INFORMATION

The operating segments presented refl ect the manner in which the Group has been internally managed and the fi nancial information reported to the chief operating decision maker (CEO) in the current fi nancial year. Management has determined the operating segments based on the reports reviewed by the CEO that are used to make strategic decisions and assess performance.

There are seven operating segments. Six of the operating segments are geographic: Asia, Australia, and New Zealand, Canada, Continental Europe, UCIA (United Kingdom, Channel Islands, Ireland & Africa) and the United States of America. In addition, Technology and Other segment comprises the provision of software specialising in share registry, employee plans and fi nancial services globally, as well as the production and distribution of interactive meeting products. It is also a research and development function, for which discrete fi nancial information is reviewed by the CEO.

In each of the six geographic segments the consolidated entity offers its core products and services: Investor Services, Business Services, Plan Services, Communication Services and Stakeholder Relationship Management Services. Investor Services comprise the provision of register maintenance, company meeting logistics, payments and full contact centre and online services. Business Services comprise the provision of voucher administration, bankruptcy administration services, meeting services, corporate trust services, loan servicing and utility services. Plan Services comprise the administration and management of employee share and option plans. Communication Services comprise laser imaging, intelligent mailing, scanning and electronic communications delivery. Stakeholder Relationship Management Services comprise the provision of investor analysis, investor communication and management information services to companies, including their employees, shareholders and other security industry participants.

None of the corporate entities have been allocated to the operating segments. The main purpose of these corporate entities is to hold intercompany investments and conduct fi nancing activities.

OPERATING SEGMENTS

Asia
$000
Australia &
New Zealand
$000
Canada
$000
Continental
Europe
$000
Technology
& Other
$000
UCIA
$000
United
States
$000
Total
$000
June2012
Total segment
revenue
106,820
407,171
208,525
113,417
221,005
293,368
654,376
External revenue
106,791
405,274
207,169
113,231
35,723
290,446
652,236
Intersegment revenue
30
1,897
1,356
186
185,282
2,922
2,140
Management
adjusted EBITDA
34,322
76,938
95,612
14,971
7,204
104,140
125,042
2,004,683
1,810,870
193,813
458,229
June2011
Total segment revenue
124,893
357,366
204,705
95,127
176,775
289,932
510,358
External revenue
124,157
353,296
203,183
94,986
33,926
287,882
508,801
Intersegment revenue
736
4,070
1,522
141
142,849
2,050
1,557
Management adjusted
EBITDA
48,340
87,439
93,898
13,942
(4,817)
116,332
124,843
1,759,156
1,606,231
152,925
497,977

Segment revenue

The revenue reported to the CEO is measured in a manner consistent with that of the statement of comprehensive income. Sales between segments are included in the total segment revenue, whereas sales within a segment have been eliminated from segment revenue. Sales between segments are at normal commercial rates and are eliminated on consolidation.

Segment revenue reconciles to total revenue from continuing operations as follows:

Segment revenue reconciles to total revenue from continuing operations as follows:
2012
$000
2011
$000
Total operating segment revenue
2,004,683
1,759,156
Intersegment eliminations
(193,813)
(152,925)
Corporate revenue and other
(3,697)
(1,906)
Total revenue from continuing operations
1,807,173
1,604,325

PAGE 92 Computershare Annual Report 2012

Management adjusted EBITDA

Management adjusted results are used, along with other measures, to assess operating business performance. The Group believes that exclusion of certain items permits better analysis of the Group’s performance on a comparative basis and provides a better measure of underlying operating performance.

A reconciliation of management adjusted EBITDA to operating profi t before income tax is provided as follows:

2012
$000
2011
$000
Management adjusted EBITDA - operating segments
458,229
479,977
Management adjusted EBITDA - corporate
724
13,639
Management adjusted EBITDA
458,953
493,616
Management adjustment items:
Gain/(loss) on disposals
5,192
(14,369)
Provision for tax liability
(12,300)
-
Restructuring provisions
(3,527)
(4,329)
Impairment Charge - Continental Europe
(63,761)
-
Acquisitions related
(4,038)
8,095
Marked to market adjustments - derivatives
(37)
132
Intangible asset amortisation
(79,793)
(41,453)
Total management adjustment items (note 6)
(158,264)
(51,924)
Finance costs
(48,289)
(32,627)
Other amortisation and depreciation
(42,156)
(40,596)
Prof t before income tax from continuing operations
210,244
368,469

External revenue per business line

The table below outlines revenue from external customers for each business line:

The table below outlines revenue from external customers for each business line:
2012
$000
2011
$000
Register Maintenance
774,812
698,452
Corporate Actions
156,072
179,475
Business Services
383,012
266,101
Stakeholder Relationship Management
86,759
97,071
Employee Share Plans
197,337
157,611
Communication Services
182,017
172,197
Technology and Other Revenue
27,162
33,418
Total
1,807,173
1,604,324

Geographic allocation of external revenue

The parent entity is domiciled in Australia. Countries with individually signifi cant amounts of revenue from external customers are Australia USD 402.8 million (2011: USD 350.8 million), the United Kingdom USD 229.0 million (2011: USD 226.9 million), the United States USD 667.5 million (2011: USD 520.6 million) and Canada USD 209.3 million (2011: USD 205.5 million). Revenue from external customers in countries other than Australia amounts to USD 1,408.1 million (2011: USD 1,255.4 million).

Revenues are allocated based on the country in which the Group entity is located.

Geographic allocation of non-current assets

Countries with individually signifi cant non-current assets are Australia, the United Kingdom, the United States and Canada. Noncurrent assets in the United Kingdom amount to USD 268.3 million (2011: 282.9 million), Australia USD 374.6 million (2011: 295.7 million), United States USD 1,537.4 million (2011: USD 954.2 million) and Canada USD 154.1 million (2010: USD 162.4 million). Noncurrent assets held in countries other than Australia amount to USD 2,229.3 million (2011: USD 1,764.0 million).

Non-current assets exclude fi nancial instruments and deferred tax assets and are allocated to countries based on where the assets are located.

PAGE 93

Notes to the Consolidated Financial Statements

39. ASSOCIATES

39. ASSOCIATES
Name
Place of
incorporation
Principal activity
Ownership interest
June
2012
%
June
2011
%
Consolidated
carrying amount
June
2012
$000
June
2011
$000
Chelmer Limited
New Zealand
Technology Services
Expandi Ltd
United Kingdom
Investor Services
On Channel Ltd
United Kingdom
Investor Services
Netpartnering Limited
United Kingdom
Investor Services
Milestone Group Pty Ltd
Australia
Technology Services
Janosch Film & Medien AG
Germany
Investor Services
Fonterelli GmbH & Co. KGaA
Germany
Investor Services
Reach Investor Solutions Pty Ltd
Australia
Investor Services
Solium Capital Inc
Canada
Plan Services
50
50
25
25
25
25
25
25
20
20
27
28
49
49
35
35
20
20
-
-
-
-
-
-
3,634
3,013
7,627
9,172
-
-
515
1,126
755
528
12,394
12,413
Total investments in associates 24,925
26,252

Voting power is in accordance with the ownership interest held.

Voting power is in accordance with the ownership interest held.
2012
$000
2011
$000
Movements in carrying value of investments in associates
Carrying amount at the beginning of the f nancial year
26,252
17,770
Investments acquired during the year
-
12,060
Share of net result (after income tax)
790
189
Less dividends received
(42)
-
Effect of associates becoming controlled entities
-
(6,556)
Share of movement in reserves during the f nancial year
(2,075)
2,789
Carrying amount at the end of the f nancial year
24,925
26,252

Share of associates capital expenditure commitments

There are no material expenditure commitments in respect of associates at balance date.

Share of associates contingent liabilities

There are no material contingent liabilities in respect of associates at balance date.

40. JOINT VENTURES

Details of interests in joint ventures are as follows:

Details of interests in joint ventures are as follows:
Name
Place of
incorporation
Principal activity
Ownership interest
June
2012
%
June
2011
%
Consolidated
carrying amount
June
2012
$000
June
2011
$000
Japan Shareholder Services Ltd
Japan
Technology Services
Computershare Pan Africa Holdings Ltd
Mauritius
Investor Services
Computershare Pan Africa Ghana Ltd
Ghana
Investor Services
Computershare Pan Africa Nominees Ghana Ltd
Ghana
Investor Services
Asset Checker Ltd
United Kingdom
Investor Services
VisEq GmbH
Germany
Investor Services
Digital Post Australia Pty Limited
Australia
Technology Services
50
50
60
60
60
60
60
60
50
50
66
66
40
-
1,651
1,724
-
(149)
-
-
-
-
-
1
324
577
278
-
Total investments in joint ventures 2,253
2,153

PAGE 94 Computershare Annual Report 2012

2012
$000
2011
$000
Movement in carrying amount of investment in joint ventures
Carrying amount at the beginning of the f nancial year
2,153
1,407
Investments acquired during the year
1,004
578
Share of net result of joint ventures (after income tax)
(469)
196
Less dividends received
(297)
(381)
Share of movement in reserves during the f nancial year
(138)
353
Carrying amount at the end of the f nancial year
2,253
2,153

Share of joint venture capital expenditure commitments

There are no material capital expenditure commitments in respect of joint ventures at balance date.

Share of joint venture contingent liabilities

There are no material contingent liabilities in respect of joint ventures at balance date.

41. INTERESTS IN EQUITY

Members of the parent entity
2012
$000
2011
$000
Non-controlling interests
2012
$000
2011
$000
Interest in the equity of the consolidated entity:
Contributed equity – ordinary shares
29,943
29,943
Reserves
90,749
152,081
Retained earnings
1,042,965
1,048,403
2,830
2,729
(3,964)
(77)
13,937
12,377
Total interests in equity
1,163,657
1,230,427
12,803
15,029

42. PARENT ENTITY FINANCIAL INFORMATION

(a) Summary fi nancial information

The individual fi nancial statements for the parent entity show the following aggregate amounts:

2012
$000
2011
$000
Balance sheet
Current assets
45,168
109,831
Non-current assets
1,090,594
1,150,501
Total assets
1,135,762
1,260,332
Current liabilities
45,001
32,278
Non-current liabilities
800,368
817,216
Total liabilities
845,369
849,494
Equity
Contributed equity - ordinary shares
29,943
29,943
Reserves
Capital redemption reserve
2
2
Foreign currency translation reserve
181,781
202,019
Share based payment reserve
44,082
44,835
Equity related consideration
(2,327)
(2,327)
Available-for-sale asset reserve
(46)
(45)
Retained earnings
36,958
136,411
290,393
410,838
Prof t/(Loss) attributable to members of the parent entity
62,485
70,266
Total comprehensive income attributable to members of the parent entity
42,246
162,954

PAGE 95

Notes to the Consolidated Financial Statements

(b) Guarantees entered into by the parent entity

The parent entity’s fi nancial guarantees have been outlined in note 36.

(c) Contingent liabilities of the parent entity

The parent entity did not have any contingent liabilities as at 30 June 2012 or 30 June 2011. For information about guarantees given by the parent entity refer to note 36.

(d) Contractual commitments for the acquisition of property, plant and equipment

The parent entity did not have any commitments for the acquisition of property, plant and equipment as at 30 June 2012 and 30 June 2011.

43. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that may have a fi nancial impact on the entity and that are believed to be reasonable under the circumstances.

The Group makes estimates and assumptions concerning the future. The resulting accounting estimates will, by defi nition, seldom equal the related actual results. The signifi cant estimates and assumptions made in the current fi nancial year comprise assumptions made in acquisition accounting (refer to notes 16 and 28) and in goodwill impairment testing (refer to note 16).

Acquisition accounting requires that management makes estimates around the valuation of certain non-monetary assets and liabilities within the acquired entities. The estimates have particular impact in terms of the valuation of intangible assets, provisions and contingent consideration. To the extent that these items are subject to determination during the initial 12 months after acquisition the variation to estimated value will be adjusted through goodwill. To the extent that determination occurs after 12 months, any variation will impact profi t or loss in the relevant period.

PAGE 96 Computershare Annual Report 2012

Directors’ Declaration

In the directors’ opinion:

  • (a) the fi nancial statements and notes set out on pages 43 to 96 are in accordance with the Corporations Act 2001, including:

  • (i) complying with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting requirements; and

  • (ii) giving a true and fair view of the consolidated entity’s fi nancial position as at 30 June 2012 and of its performance for the fi nancial year ended on that date; and

  • (b) there are reasonable grounds to believe that the company will be able to pay its debts as and when they become due and payable; and

  • (c) at the date of this declaration, there are reasonable grounds to believe that the members of the Closed Group identifi ed in note 27 will be able to meet any obligations or liabilities to which they are, or may become, subject to by virtue of the deed of cross guarantee described in note 29.

Note 1 confi rms that the fi nancial statements also comply with International Financial Reporting Standards as issued by the International Accounting Standards Board.

The directors have been given the declarations by the Chief Executive Offi cer and Chief Financial Offi cer required by section 295A of the Corporations Act 2001.

Signed in accordance with a resolution of the directors.

==> picture [137 x 26] intentionally omitted <==

CJ Morris Chairman

==> picture [93 x 38] intentionally omitted <==

WS Crosby Director

24 September 2012

PAGE 97

Statement to the Board of Directors

The Chief Executive Offi cer and Chief Financial Offi cer state that:

  • (a) the fi nancial records of the consolidated entity for the fi nancial year ended 30 June 2012 have been properly maintained in accordance with section 286 of the Corporations Act 2001 ; and

  • (b) the fi nancial statements, and the notes to the fi nancial statements, of the consolidated entity, for the fi nancial year ended 30 June 2012:

  • (i) comply with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting requirements; and

  • (ii) give a true and fair view of the consolidated entity’s fi nancial position as at 30 June 2012 and of their performance for the fi nancial year ended on that date.

==> picture [93 x 38] intentionally omitted <==

WS Crosby Chief Executive Offi cer

==> picture [103 x 38] intentionally omitted <==

PA Barker Chief Financial Offi cer

24 September 2012

PAGE 98 Computershare Annual Report 2012

Independent auditor’s report

==> picture [66 x 50] intentionally omitted <==

Independent auditor’s report to the members of Computershare Limited

Report on the financial report

We have audited the accompanying financial report of Computershare Limited (the company), which comprises the statement of financial position as at 30 June 2012, the statement of comprehensive income, statement of changes in equity and statement of cash flows for the year ended on that date, a summary of significant accounting policies, other explanatory notes and the directors’ declaration for the Computershare Limited Group (the consolidated entity). The consolidated entity comprises the company and the entities it controlled at the year's end or from time to time during the financial year.

Directors’ responsibility for the financial report

The directors of the company are responsible for the preparation of the financial report that gives a true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal control as the directors determine is necessary to enable the preparation of the financial report that is free from material misstatement, whether due to fraud or error. In Note 1, the directors also state, in accordance with Accounting Standard AASB 101 Presentation of Financial Statements , that the financial statements comply with International Financial Reporting Standards as issued by the International Accounting Standards Board.

Auditor’s responsibility

Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. These Auditing Standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial report is free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the directors, as well as evaluating the overall presentation of the financial report.

Our procedures include reading the other information in the Annual Report to determine whether it contains any material inconsistencies with the financial report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinions.

Independence

In conducting our audit, we have complied with the independence requirements of the Corporations Act 2001.

PricewaterhouseCoopers, ABN 52 780 433 757

Freshwater Place, 2 Southbank Boulevard, SOUTHBANK, VIC 3001, GPO Box 1331, MELBOURNE VIC 3001 T: +61 3 8603 1000, F: +61 3 8603 1999, www.pwc.com.au

Liability limited by a scheme approved under Professional Standards Legislation.

PAGE 99

Independent auditor’s report

==> picture [66 x 50] intentionally omitted <==

Auditor’s opinion

In our opinion:

  • (a) the financial report of Computershare Limited is in accordance with the Corporations Act 2001 , including:

  • (i) giving a true and fair view of the consolidated entity’s financial position as at 30 June 2012 and of its performance for the year ended on that date; and

  • (ii) complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Corporations Regulations 2001; and

  • (b) the financial report and notes also comply with International Financial Reporting Standards as disclosed in Note 1.

Report on the Remuneration Report

We have audited the remuneration report included in pages 30 to 40 of the directors’ report for the year ended 30 June 2012. The directors of the company are responsible for the preparation and presentation of the remuneration report in accordance with section 300A of the Corporations Act 2001 . Our responsibility is to express an opinion on the remuneration report, based on our audit conducted in accordance with Australian Auditing Standards.

Auditor’s opinion

In our opinion, the remuneration report of Computershare Limited for the year ended 30 June 2012, complies with section 300A of the Corporations Act 2001 .

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PricewaterhouseCoopers

Melbourne Christopher Lewis

24 September 2012

PAGE 100 Computershare Annual Report 2012

Shareholder Information

This section contains additional information required by the Australian Securities Exchange Limited listing rules not disclosed elsewhere in this report.

SHAREHOLDINGS

Substantial Shareholders

The following information is extracted from the Company’s Register of Substantial Shareholders as at 14 September 2012.

Name Number of ordinary shares Fullypaidpercentage
Christopher John Morris
44,571,131
8.02%

Class of shares and voting rights

At 14 September 2012 there were 39,179 holders of ordinary shares in the Company. The rights attaching to the ordinary shares are set out in clause 4 of the Company’s Constitution as follows:

“(a) the right to receive notice of and to attend and vote at all general meetings of the Company;

  • (b) the right to receive dividends; and

  • (c) in a winding up or a reduction of capital, the right to participate equally in the distribution of the assets of the Company (both capital and surplus), subject to any amounts unpaid on the Share and, in the case of a reduction, to the terms of the reduction.”

Distribution of shareholders of shares as at 14 September 2012

Size of holding Ordinary shareholders
1–1,000 15,273
1,001-5,000
5,001-10,000
10,001-100,000
100,001and over
Total shareholders
18,601
3,132
1,992
181
39,179

There were 494 shareholders holding less than a marketable parcel of 59 ordinary shares as at 14 September 2012.

PAGE 101

Twenty Largest Shareholders of ordinary shares as at 14 September 2012

Ordinary shares
Number
%
HSBC Custody Nominees (Australia) Limited
107,341,021
19.32
JP Morgan Nominees Australia Limited
70,336,685
12.66
National Nominees Limited
51,314,759
9.23
CJ Morris
44,571,131
8.02
Citicorp Nominees Pty Ltd
21,041,250
3.79
Welas Pty Ltd
26,792,384
4.82
PJ Maclagan
14,278,411
2.57
HSBC Custody Nominees (Australia) Limited - A/C2
8,344,678
1.50
Australian Foundation Investment Company Limited
8,156,355
1.47
Cogent Nominees Pty Limited
7,767,703
1.40
MJ O’Halloran
6,675,000
1.20
Computershare Clearing Pty Ltd
5,783,601
1.04
CPU Share Plans Pty Limited
5,644,558
1.02
ARGO Investments Limited
4,901,166
0.88
AMP Life Limited
4,277,659
0.77
BNP Paribas Noms Pty Ltd
4,142,011
0.75
JP Morgan Nominees Australia Limited
3,757,163
0.68
Perpetual Trustee Company Limited
3,440,190
0.62
Citicorp Nominees Pty Ltd
2,800,603
0.50
UBS Nominees Pty Ltd
2,579,250
0.46
Total
403,945,578
72.70

PAGE 102 Computershare Annual Report 2012

Offi ce Locations

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Bahrain
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PAGE 103

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PAGE 104 Computershare Annual Report 2012

Corporate Directory

DIRECTORS

Christopher John Morris (Chairman)

William Stuart Crosby (Managing Director and Chief Executive Offi cer)

Simon David Jones Markus Kerber Penelope Jane Maclagan Arthur Leslie Owen Nerolie Phyllis Withnall

COMPANY SECRETARY Dominic Matthew Horsley

REGISTERED OFFICE

Yarra Falls 452 Johnston Street Abbotsford VIC 3067

Telephone +61 3 9415 5000 Facsimile +61 3 9473 2500

SHARE REGISTRY

Computershare Investor Services Pty Limited Yarra Falls 452 Johnston Street Abbotsford VIC 3067

PO Box 103 Abbotsford VIC 3067

Telephone 1300 307 613 (within Australia)

+61 3 9415 4222 Facsimile +61 3 9473 2500

INVESTOR RELATIONS

Yarra Falls 452 Johnston Street Abbotsford VIC 3067

Telephone + 61 3 9415 5000 Facsimile + 61 3 9473 2434

Email [email protected] Website www.computershare.com

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To view the Shareholder Review, visit our website:

www.computershare.com

STOCK EXCHANGE LISTING

Australian Securities Exchange

SOLICITORS

Minter Ellison Level 23, Rialto Towers 525 Collins Street Melbourne VIC 3000

AUDITORS

PricewaterhouseCoopers Freshwater Place 2 Southbank Boulevard Southbank VIC 3006

DESIGNED AND PROCURED BY

Computershare Communication Services Pty Limited 21 Wirraway Drive Port Melbourne VIC 3207 Telephone +61 3 9415 5000 U

HEAD Offi ce

Computershare Limited ABN 71 005 485 825 Yarra Falls, 452 Johnston Street, Abbotsford, Victoria 3067 Australia Telephone: +61 3 9415 5000 Facsimile: +61 3 9473 2500

The Annual Report and Shareholder Review are available online: www.computershare.com