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COMPUTERSHARE LIMITED. Regulatory Filings 2011

Aug 9, 2011

64696_rns_2011-08-09_6bd251c6-c2e4-468f-bae5-9e2fdb89f3cc.pdf

Regulatory Filings

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COMPUTERSHARE LIMITED (ASX:CPU)

FINANCIAL RESULTS FOR THE FULL YEAR ENDED 30 JUNE 2011

10 August 2011

NOTE: All figures (including comparatives) are presented in US Dollars (unless otherwise stated).

Copies of the FY11 Results Presentation are available for download at: www.computershare.com.au/results

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MARKET ANNOUNCEMENT

FY11 result reflects generally difficult macro economic conditions

Melbourne, 10 August 2011 – Computershare Limited (ASX:CPU) today reported Statutory Basic Earnings per Share of 47.53 cents for the twelve months ended 30 June 2011, a decrease of 10.4% on FY10. Management Adjusted Earnings per Share were 55.67 cents, a decrease of 3.7% over the prior corresponding period (pcp).

A final dividend of AU 14 cents has been declared, unchanged from the final dividend of last year.

Total revenues fell 0.1% on FY10 to $1,618.6 million. Statutory Net Profit after Non Controlling Interest (NCI) fell 10.4% to $264.1 million (see Appendix 4E) whereas Management Adjusted Net Profit after NCI fell 3.7% to $309.3 million. Operating Cash Flows fell 22.9% to $319.6 million.

Headline Statutory Results (in USD unless otherwise stated) for FY11 as follows:

FY11 FY10 FY11 versus
FY10
Earnings per Share (Post NCI) 47.53 cents 53.05 cents Down 10.4 %
Total Revenues $1,618.6m $1,619.6m Down 0.1 %
Total Expenses $1,250.5m $1,211.6m Up 3.2%
Statutory Net Profit (post NCI) $264.1m $294.8m Down 10.4 %

Headline Management Adjusted Results (in USD unless otherwise stated) for FY11 as follows:

FY11 FY10 FY11 versus FY11 at FY10 FY11 at FY10
FY10 exchange rates versus
rates FY10
Management Earnings per Share 55.67 cents 57.80 cents Down 3.7 % 54.09 cents Down 6.4 %
(Post NCI)
Total Operating Revenues $1,618.6m $1,619.6m Down 0.1 % $1,566.5m Down 3.3 %
Operating Expenses $1,125.4m $1,111.3m Up 1.3% $1,087.5m Down 2.1 %
Management Earnings before $493.6m $510.9m Down 3.4 % $479.0m Down 6.2 %
Interest, Tax, Depreciation and
Amortisation (EBITDA)
EBITDA margin 30.5% 31.5% Down 100 bps 30.6% Down 90bps
Management Net Profit after NCI $309.3m $321.2m Down 3.7 % $300.7m Down 6.4 %
Cash Flow from Operations $319.6m $414.5m Down 22.9%
Free Cash Flow $296.2m $357.4m Down 17.1%
Days Sales Outstanding (DSO) 41 days 41 days Flat
Capital Expenditure $32.2m $93.9m Down 65.7 %
Net Debt to EBITDA ratio 1.35 times 1.40 times Down 0.05 x
Final Dividend AU14 cents AU14 cents Flat
Final Dividend franking amount 60% 60% Flat

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MARKET ANNOUNCEMENT

Reconciliation of Statutory Results to Management Adjusted Results

FY11
USD 000’s
FY11
USD 000’s
Net profit after tax as per Statutory Results
Management Adjustments (after tax)
Restructuring provisions
Marked to market adjustments on derivatives
Intangible assets amortisation
Acquisition related
Net loss on disposal of businesses
Total Management Adjustments
Net profit after tax as per Management
Adjusted Results
264,086
3,026
(92)
27,398
(5,671)
20,596
45,257
309,343

Management Adjustments

The Company will continue to provide a summary of post tax Management Adjustments. These adjustments to Statutory profit measures are made in an effort to assist Investors to understand the comparative operating performance of the business. Management uses Management Adjusted profit measures in running Computershare’s businesses. The adjustments for FY11 were as follows:

  • Restructuring provisions totalling $3.0 million related to the UK, Russia and the US are expensed in the Statutory results but not in Management Adjusted results.

  • Derivatives that have not received hedge designation are marked to market at reporting date and taken to profit & loss in the Statutory results. As the valuations (gain of $0.1 million) relate to future estimated cash flows they are excluded from Management Adjusted results.

  • Customer contracts and other intangible assets are recognised separately from goodwill on acquisition and amortised over their useful life in the Statutory results. The amortisation of these intangibles for the 12month period ($27.4 million) is added back to earnings for Management Adjusted purposes.

  • Acquisition costs ($1.1 million) related to the VEM (Germany), Nikoil (Russia), Servizio Titoli (Italy), Computershare Pan Africa and BNY Mellon (US) acquisitions are expensed in the Statutory results but not in Management Adjusted results.

  • Acquisition related provisions totalling $4.3m from prior periods were no longer required. These are reversed in the Statutory results but are not reversed in the Management Adjusted results.

  • Fair value adjustments related to consolidation of previously held equity interests in Nikoil (Russia) and Computershare Offshore Services (Channel Islands) resulted in a $2.5 million net revaluation gain in the Statutory results. This gain is not included in the Management Adjusted results.

  • Loss of $19.7 million on disposal of the North American options administration and Transcentive self administration software businesses (as announced on 17 August 2010) is expensed in the Statutory results but not in Management Adjusted results.

  • Loss of $0.9 million on disposal of Computershare Electoral Management Services business in the UK is expensed in the Statutory results but not in Management Adjusted results.

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MARKET ANNOUNCEMENT

Commentary (based on Management Adjusted Results)

Computershare delivered management earnings per share of 55.67 cents, down 3.7% on FY10’s record result. This is the company’s second best full year result and is marginally better than guidance of 5%-10% down on FY10. While underlying businesses continued to perform well in generally difficult market conditions, as anticipated in last year’s announcement corporate action, mutual fund proxy solicitation and bankruptcy administration revenue lines were materially lower than in FY10. This was offset by some excellent treasury outcomes, with margin income continuing to increase its contribution (again in generally difficult market conditions) and with full year contributions from FY10 acquisitions (National City, I-nvestor, HBOS Employee Equity Solutions), contribution from the recent Servizio Titoli (Italy) purchase, consolidation of Registrar Nikoil in Russia during FY11 and the weaker US Dollar. The Group’s total revenue was flat. Management EBITDA was $493.6 million, down 3.4% on pcp whilst Management NPAT fell 3.7% on FY10 to $309.3 million. EBITDA margin was 100bps lower at 30.5%, unsurprising given the fall in transactional based revenues. Operating expenses grew 1.3% on FY10, noting that on a constant currency basis costs actually fell 2.1%. Cash flow from operations fell 22.9% to $319.6 million, driven primarily by timing of working capital receipts and payments as well as a fall in earnings, significantly higher FY10 cash bonus payments made in 1H11, increased tax and interest payments.

In a difficult environment, annuity revenue lines such as register maintenance, employee share plans and communications services held up very well, with recently acquired business such as the National City TA book in the USA, the HBOS EES plans business in the UK and Servizio Titoli in Italy all contributing as well as or better than expected. The business services line was broadly flat, with creditable performances in the Canadian corporate trust business, and the voucher services and deposit protection scheme in the UK, offset by US Chapter 11 bankruptcy administration volumes returning to more normal activity levels after the boom of 2009/10.

Transactional revenue lines were more challenged, with soft corporate actions and stakeholder relationship management revenues. In particular, equity capital markets activity is slow, as is M&A globally. What M&A activity there was tended to be uncontested and cash funded. The mutual fund proxy solicitation business in the US suffered from very low levels of activity, but maintained its share of the shrunken market.

Computershare’s CEO, Stuart Crosby, said, “General economic conditions remain subdued and, while strong levels of recurring income protect us significantly, activity levels in the areas that drive our transactional revenues reflect the difficult environment. Despite these headwinds the Company still managed a satisfactory result, just shy of the record earnings delivered last year.

“Strong performances from businesses that are not exposed to equity market cycles, such as voucher services and the deposit protection scheme in the UK, and corporate trust in Canada, evidence our success in moving into new verticals. Our own M&A activity returned to more typical levels during FY11, with the proposed acquisition of BNY Mellon’s shareowner services business the largest transaction we have ever looked to undertake. The Servizio Titoli acquisition in Italy is an early validation of our increased focus on Continental European opportunities, and we continue to work on a small number of other diversification opportunities.

“Looking forward to FY12, the impact and duration of current market volatility are unclear. This makes us even more cautious about guidance than usual. A week ago, we would have said that we do not expect management eps results from Computershare’s current portfolio of businesses in FY12 to be significantly different from those achieved in FY11. That guidance would have assumed that equity, interest rate and FX market conditions remain broadly consistent with then current levels for the rest of the financial year, an assumption that is no longer valid.

“In the past, high levels of volatility and uncertainty have been followed by quite strong activity levels in a range of our revenue lines, with revenues for secondary fundraisings and chapter 11 bankruptcy administration, for instance, replacing anticipated dealing, IPO and M&A income. Of course, it is by no means certain that will be the case this time.

“As usual, we will update the market on our view of the outlook at the Annual General Meeting in November.”

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MARKET ANNOUNCEMENT

Below is a summary of annual Statutory and Management EPS performance over the past six years:

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Statutory & Management EPS
57.8 55.7
60.0
50.1 51.6 52.1 53.1
46.0 47.5
50.0
39.1 36.7
40.0
30.0
22.9 22.7
20.0
10.0
FY06 FY07 FY08 FY09 FY10 FY11
Stat US cents Mgt US cents
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Regional Summary

Australia and New Zealand

The Australia & New Zealand region saw revenue increase 6.6% on FY10 to $357.4 million, whilst EBITDA rose 3.9% to $87.4 million, driven principally by the stronger Australian dollar. In A$ terms there was a slowdown in corporate actions, transactional activity and the communication services business. Margin income was higher than FY10 as exposed balances and interest rates increased. Operating costs were 7.5% above FY10, impacted by salary increases, particularly in the second half but also hampered by A$ strength.

Asia

The Asian region’s earnings were down year on year, with EBITDA falling 4.7% to $48.3 million. In contrast revenue increased 6.8% to $124.9 million. As in FY10 Hong Kong corporate action revenues were significantly lower in the second half, however year on year total revenues grew 10.5% on FY10 to $71.7 million. The catalyst for revenue growth was rights issues from the Chinese Financial Institutions sector. This growth was partially offset by lower IPO revenues as the average number of applications fell during FY11. Indian revenues were up just 0.1% to $49.0 million. Corporate action and register maintenance revenues in India grew in FY11 however lower assets under management resulted in a fall in mutual funds revenue.

United Kingdom, Channel Islands, Ireland & Africa (UCIA)

New segment reporting breaks out UCIA as a separate region in FY11. The region grew revenues by 7.8% to $289.9 million and EBITDA increased 2.2% on FY10 to $116.3 million. Revenue and earnings growth was underpinned by a full year contribution of the HBOS EES business purchased in January 2010, with the integration progressing well. The UK investor services business has been negatively impacted by client attrition which manifested during the global financial crisis. On the other hand, continued growth in the Deposit Protection Scheme business and effective cost management in the Voucher Services business contributed to the uplift in EBITDA. The Irish business was flat year on year whilst the South African business was marginally down.

Continental Europe

Along with the UCIA region, full year results are reported for Continental Europe as a standalone segment for the first time. Revenues increased 26.9% on the restated FY10 figure to $95.1 million and EBITDA grew 12.0% to $13.9 million. The uplift was driven largely by the consolidation (from 40% to 100% ownership) of Registrar Nikoil in Russia and was assisted by growth in the client base. The German businesses were unable to match the prior year’s earnings despite a marginal improvement in revenue, due to a much quieter meeting season than last year’s. The Scandinavian businesses were basically flat year on year whilst the recent acquisition of Servizio Titoli in Italy provided a small uplift to the region’s results.

United States

US revenues fell 14.0% on FY10 to $510.4 million and EBITDA was 12.8% lower at $124.8 million. The US Investor Services business delivered an improved outcome on FY10 largely as a result of effective cost management, despite a

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MARKET ANNOUNCEMENT

fall in margin income. A significant improvement in the SSP/PMC business was also a positive for the region. As foreshadowed at the beginning of the financial year, opportunities for our mutual fund proxy solicitation business dried up significantly, as did the level of Chapter 11 filings for the bankruptcy administration business. Continued low levels of contested M&A during FY11 also resulted in a weaker result for the US corporate proxy business. Sale of the employee options administration and Transcentive businesses to Solium in November 2010 also contributed to the fall in revenue and to a lesser extent lower earnings. Improved equity market valuations enabled the employee plans business to benefit from increased trading activity.

Canada

Canadian revenues were 7.5% higher than FY10 at $204.7 million and EBITDA grew 9.5% to $93.9 million, with the stronger Canadian dollar underpinning the uplift. The region benefited from the moderate increase in interest rates during FY11, particularly the Corporate Trust business, and a material pick-up occurred in the smaller SSP/PMC business. The employee plans division grew despite the sale of the employee options administration business as part of the Solium transaction. M&A and IPO activity remained subdued for the second year running.

Dividend

The Company announces a final dividend of AUD 14 cents per share, 60% franked, payable on 13 September 2011 (record date of 22 August 2011). This follows the interim dividend of AUD 14 cents per share, 60% franked, paid in March 2011.

Capital Management

The company’s issued capital was unchanged during the year. There were 555,664,059 issued ordinary shares outstanding as at 30 June 2011.

Balance Sheet Overview

Total assets grew $182.8 million from 30 June 2010 to $2,873.2 million. Shareholder’s equity increased $172.5 million to $1,245.5 million over the same period.

Net borrowings fell to $666.3 million (from $715.4 million at 30 June 2010). Gross borrowings at 30 June 2011 amounted to $1,013.5 million (from $994.0 million at 30 June 2010).

Post balance date the Company executed a “Bank of New York Mellon proposed acquisition bridge facility” totalling $550 million that matures in July 2012. This facility is in place to enable the proposed purchase of Bank of New York Mellon’s Shareowner Services business as announced on 28 April 2011. This facility will not be drawn until such stage as the proposed acquisition occurs. Debt facilities maturity averages 2.6 years, including the Bank of New York Mellon acquisition bridge facility (average maturity on drawn debt is 3.5 years).

The debt maturity profile, inclusive of the bridge facility, is outlined in the table below:

Maturity Dates Maturity Dates Debt Drawn Committed
Debt
Facilities
Bank
Debt Facility
Private
Placement
Facility
FY12 Mar-12 123.0m 123.0m 123.0m
FY13 Jul-12 0.0m 550.0m 550.0m
May-13 297.7m 300.0m 300.0m
FY14 May-14 140.0m 300.0m 300.0m
FY15 Mar-15 124.5m 124.5m 124.5m
FY16
FY17 Mar-17 21.0m 21.0m 21.0m
FY18
FY19 Jul-18 235.0m 235.0m 235.0m
Total $941.2m* $1,653.5m $1,150.0m $503.5m

* Variance from gross debt represents finance leases ($44.9m) and fair value hedge adjustment on USD senior notes ($27.4m).

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MARKET ANNOUNCEMENT

The company’s Net Debt to Management EBITDA ratio, the key gearing metric, fell from 1.40 times at 30 June 2010 to 1.35 times at 30 June 2011.

Capital expenditure for FY11 was down 66% on FY10 to $32.2 million, noting that the prior period was impacted by both the UK property acquisition and the conversion of the Abbotsford property to a finance lease.

The Group’s Days Sales Outstanding (DSO) remained unchanged at 41 days at 30 June 2011.

Operating Costs - Overview

Total operating costs (includes cost of sales) were 1.3% higher than FY10 at $1,125.4 million. Controllable costs were 0.9% more than FY10 at $831.3m. On a constant exchange rate basis total costs actually fell 2.1% year on year. 2H11 controllable costs were 10.2% higher than 1H11, largely due to the impact of a full half of salary increases. Average headcount for FY11 was 11,528 full time equivalents, whilst at 30 June 2011 it was marginally lower at 11,491, despite another 57 staff from the Servizio Titoli acquisition in Italy.

Total technology spend for FY11 was $160.0 million, 1.1% lower than FY10. Technology costs included $55.4 million (FY10; $65.9 million) in research & development expenditure, which was expensed during the period. The technology cost to sales revenue ratio was down 0.2% at 9.9% for FY11.

Foreign Exchange Impact

Management EBITDA would have been $479.0 million or 3.0% lower than actual FY11 if average exchange rates from FY10 were applied.

Taxation

The Statutory effective tax rate for FY11 was 27.0% (FY10:26.6%) whilst the Management effective tax rate for FY11 was 25.6% (FY10:27.8%).

Outlook for Financial Year 2012

Looking to FY12, the impact and duration of current market volatility are unclear. This makes us even more cautious about guidance than usual. A week ago, we would have said that we do not expect management eps results from Computershare’s current portfolio of businesses in FY12 to be significantly different from those achieved in FY11. That guidance would have assumed that equity, interest rate and FX market conditions remain broadly consistent with then current levels for the rest of the financial year, an assumption that is no longer valid.

In the past, high levels of volatility and uncertainty have been followed by quite strong activity levels in a range of our revenue lines, with revenues for secondary fundraisings and chapter 11 bankruptcy administration, for instance, replacing anticipated dealing, IPO and M&A income. Of course, it is by no means certain that will be the case this time. As usual, we will update the market on our view of the outlook at the Annual General Meeting in November.

Please refer to the Full Year Results 2011 Presentation for detailed financial data.

MARKET ANNOUNCEMENT

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About Computershare Limited (CPU)

Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust services, tax voucher solutions, bankruptcy administration and a range of other diversified financial and governance services.

Founded in 1978, Computershare is renowned for its expertise in data management, high volume transaction processing, payments and stakeholder engagement. Many of the world’s leading organisations use these core competencies to help maximise the value of relationships with their investors, employees, creditors, members and customers.

Computershare is represented in all major financial markets and has over 10,000 employees worldwide.

For more information, visit www.computershare.com

Certainty Ingenuity Advantage

For further information:

Mr Darren Murphy Head of Treasury and Investor Relations Tel: +61-3-9415 5102 Mobile: +61-418 392 687

Computershare Limited Full Year Results 2011 Presentation

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Financial CEO’s Introduction Results Report

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2

Introduction

Stuart Crosby PRESIDENT & CHIEF EXECUTIVE OFFICER

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Results Highlights Introduction
Management Adjusted Results
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FY 2011 FY 2010 v FY 2010 FY 2011 @ FY 2010
exchange rates
Management Earnings per share (post NCI) US 55.67 cents US 57.80 cents Down 3.7% US 54.09 cents
Total Revenue $1,618.6 $1,619.6 Down 0.1% $1,566.5
Operating Expenses $1,125.4 $1,111.3 Up 1.3% $1,087.5
Management Earnings before Interest, Tax,
Depreciation and Amortisation (EBITDA) $493.6 $510.9 Down 3.4% $479.0
EBITDA Margin 30.5% 31.5% Down 100 bps 30.6%
Management Net Profit after NCI $309.3 $321.2 Down 3.7% $300.7
Days Sales Outstanding 41 days 41 days Flat
Cash Flow from Operations $319.6 $414.5 Down 22.9%
Free Cash Flow $296.2 $357.4 Down 17.1%
Capital Expenditure $32.2 $93.9 Down 65.7%
Net Debt to EBITDA ratio 1.35 times 1.40 times Down 0.05 x
Final Dividend AU 14 cents AU 14 cents Flat
Final Dividend franking amount 60% 60% Flat

Note: all results are in USD millions unless otherwise indicated

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Computershare Strengths Introduction
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  • › Strong balance sheet, low gearing and continued robust cash generation.

  • › Diversification into counter and non cyclical businesses gives stability to revenue and profit base.

  • › More than 70% of revenue recurring in nature.

  • › Demonstrated ability to acquire and integrate businesses that add to shareholder value.

  • › Global footprint (in all major markets and 20 plus countries including China, India, Russia) supports unique cross-border transaction capabilities.

  • › Consistent investment in R&D and product development provides strong platform for the future.

  • › Sustained record for delivering service and product innovation, quality improvements, operational efficiencies and cost reductions.

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Trading environment Introduction
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  • › In a difficult environment, annuity revenue lines such as register maintenance, employee share plans, communications services, corporate trust (Canada), voucher services (UK) and the deposit protection scheme (UK) continue to hold up well.

  • › Net margin income is also holding up due significantly to increased client balance capture.

  • › However transactional revenue lines remain challenged, with soft corporate actions levels across the world, low levels of mutual fund solicitation projects and subdued levels of Chapter 11 bankruptcy filings in the US.

  • › Cost management remains a key focus. But as foreshadowed last year there was some cost catch up in FY11. Interest costs also increased as a result of higher margins on bank facilities renewed.

  • › Despite flat revenues, we maintained our levels of investment in technology. This is vital to our capacity to execute on inorganic growth opportunities, such as the proposed (subject to regulatory clearance) acquisition of the Bank of New York Mellon’s shareowner services business.

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6

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Investment
Introduction
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› Major acquisitions announced during the year include the Bank of New York Mellon’s shareowner services business (still subject to regulatory clearance), and Servizio Titoli in Italy.

› We continue to make good progress on integrating recently acquired businesses, including the HBOS EES business, which delivered significantly improved results in FY11 with further benefit expected in the next period.

› We are also examining several other acquisition opportunities, mainly in nontraditional business lines. But we will not prejudice our capacity to resource and fund the integration of the BNY Mellon shareowner services business.

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Guidance
Introduction
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  • › Looking forward to FY12, the impact and duration of current market volatility are unclear. This makes us even more cautious about guidance than usual.

  • › A week ago, we would have said that we do not expect management eps results from Computershare’s current portfolio of businesses in FY12 to be significantly different from those achieved in FY11. That guidance would have assumed that equity, interest rate and FX market conditions remain broadly consistent with then current levels for the rest of the financial year, an assumption that is no longer valid.

  • › In the past, high levels of volatility and uncertainty have been followed by quite strong activity levels in a range of our revenue lines, with revenues for secondary fundraisings and chapter 11 bankruptcy administration, for instance, replacing anticipated dealing, IPO and M&A income. Of course, it is by no means certain that will be the case this time.

  • › As usual, we will update the market on our view of the outlook at the Annual General Meeting in November.

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Financial CEO’s
Introduction
Results Report
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1

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Drivers Behind FY 2011 Financial Performance
Financial
Results
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  • › Continued solid delivery in subdued market conditions of recurring revenues across the year, business lines and geographies. Non-equity market businesses (Corporate Trust, Deposit Protection Scheme, Voucher Services) generally performed well, though our U.S. Bankruptcy and Funds Services businesses were off historic highs achieved in FY10.

  • › Ongoing cost and capex discipline, however resumption of annual compensation reviews did impact margins (as predicted).

  • › Growth of client balance levels contributed to an excellent margin income outcome.

  • › As forecast, our own interest costs felt the effects of a full year of increased credit spreads from our club debt facility (facility renewed May 2010).

  • › Foreign exchange impacts both the P&L and balance sheet – reflecting the generally weaker USD vs GBP/CAD/AUD.

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11

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Group Financial Performance Financial
Results
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Group Financial Performance
Financial
Results
Note: all results are in USD millions unless otherwise indicated
Sales Revenue
$1,598.9
$1,599.6
(0.0%)
Interest & Other Income
$19.7
$20.0
(1.6%)
Total Revenue
$1,618.6
$1,619.6
(0.1%)
Operating Costs
$1,125.4
$1,111.3
1.3%
Share of Net (Profit)/Loss of Associates
($0.4)
($2.6)
Management EBITDA
$493.6
$510.9
(3.4%)
Management Adjustments - Revenue/(Expense)
($10.5)
($5.7)
Reported EBITDA
$483.1
$505.2
(4.4%)
Statutory NPAT
$264.1
$294.8
(10.4%)
Management NPAT
$309.3
$321.2
(3.7%)
Management EPS
US 55.67 cents
US 57.80 cents
(3.7%)
Statutory EPS
US 47.53 cents
US 53.05 cents
(10.4%)
FY10
FY11
% variance
to FY 2010

Note: all results are in USD millions unless otherwise indicated

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12

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Management EPS Financial
Results
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60.00 57.80
55.67
52.11
50.00
40.00
31.38
28.71
30.00 26.14 25.97 26.42 26.96
20.00
10.00
0.00
2009 2010 2011
1H 2H FY
US Cents
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FY 2011 Management NPAT Analysis Financial
Results
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350.0
330.0
2.5 2.4 1.5 9.8
18.3 3.3 17.4
310.0 8.1 12.0 4.2 1.8
290.0
321.2
309.3
270.0
250.0
US$ million
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Revenue & EBITDA Financial
Results
Half Year Comparisons
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900 50%
837.6
807.5 812.1
800 783.0 781.0 45%
728.7
40%
700
34.0%
32.5% 35%
600 31.5%
29.6%
30.5%
29.1%
30%
500
25%
400
20%
300 274.8
238.6 236.9 236.1 246.0 247.6 15%
200
10%
100
5%
0 0%
1H09 2H09 1H10 2H10 1H11 2H11
Revenue Management EBITDA Operating Margin
Operating Margin %
Revenue & EBITDA (US$ million)
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Revenue Breakdown
Financial
Results
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Revenue Breakdown
Financial
Results
Register Maintenance
$698.5
$660.2
5.8%
$367.7
$330.8
$342.9
$317.3
Corporate Actions
$179.5
$183.2
(2.0%)
$82.7
$96.8
$71.0
$112.2
Business Services
$266.1
$276.3
(3.7%)
$134.9
$131.2
$136.5
$139.8
Stakeholder Relationship Mgt
$97.1
$163.5
(40.6%)
$57.6
$39.5
$81.9
$81.6
Employee Share Plans
$157.6
$119.7
31.6%
$83.6
$74.0
$70.1
$49.6
Communication Services
$172.2
$159.0
8.3%
$87.5
$84.7
$80.9
$78.1
Technology & Other Revenue
$47.8
$57.6
(17.0%)
$23.6
$24.1
$28.8
$28.8
Total Revenue
$1,618.6
$1,619.6
(0.1%)
$837.6
$781.0
$812.1
$807.5
1H 2010
2H 2010
FY 2010
FY 2011
variance to
FY 2010
Revenue Stream
1H 2011
2H 2011
FY 2011

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FY 2011 Revenue & EBITDA Financial
Results
Regional Analysis
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Total Revenue breakdown EBITDA breakdown
13% 15%
20%
23%
Australia & NZ
Asia
10%
UCIA
8% Continental Europe
32%
USA
27%
Canada
24%
19%
6% 3%
Regional Reporting
Previous Structure Current Structure
Australia & NZ Australia & NZ
Asia Asia
USA USA
Canada Canada
Europe, Middle East & Africa UCIA ( UK, Channel Islands , Ireland & Africa )
Continental Europe ( Germany, Scandinavia, Russia & Italy )
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*** Group functions have been allocated and reported within the six regions.**

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Margin Income Analysis Financial
Results
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0.0
20.0
40.0
60.0
80.0
100.0
120.0
140.0
160.0
180.0
200.0
86.4
7.2
86.4
7.2
83.9
6.4
8.2 8.2 8.2
74.5
1H09 2H09
Mrin
1H10
Inm
Average Market Interest rates ag coe veage aaces

1H09
2H09 1H10 2H10 1H11
UK
  • Note: some balances attract no interest or a set margin for Computershare.

  • Source: UK – Bank of England MPC Rate; US – Federal Reserve Fed Funds Rate; Canada – Bank of Canada Overnight Target Rate; Australia –

  • Reserve Bank of Australia Cash Rate

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FY11 Client Balances – Financial
Results
Interest Rate Exposure
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Total funds (USD 10.2b) held during FY11

CPU had an average of USD10.2b of client funds under management during FY11.

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Exposure to No exposure
interest rates 28% ($2.8b)
42% ($4.3b)
Effective
hedging: natural
8% ($0.8b)
Effective
hedging:
derivative / fixed
rate
22% ($2.3b)
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For 28% ($2.8b) of the FY11 average client funds under management, CPU had no exposure to interest rate movements either as a result of not earning margin income, or receiving a fixed spread on these funds.

The remaining 72% ($7.4b) of funds are “Exposed” to interest rate movements. For these funds:

 22% had effective hedging in place (being either derivative or fixed rate deposits)

 8% was naturally hedged against CPU’s own floating rate debt

The remaining 42% was exposed to changes in interest rates.

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FY11 Client Balances – Financial
Results
Interest Rate Exposure and Currency
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“Exposed Funds” by Currency (FY11 Average Balances)

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-
Total Exposed Funds Non hedged Exposed
(both hedged and non-hedged) Funds
AUD
Other AUD
7% ($0.6b) 3% ($0.2b) Other 3% ($0.1b) CAD
CAD 12% ($0.6b)
14% ($0.6b)
16% ($1.2b)
USD
30% ($2.2b)
USD
31% ($1.3b)
GBP
GBP 40% ($1.7b)
44% ($3.2b)
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Average exposed funds balance prior to any hedging US$7.4b ($10.2b x 72%)

Average exposed funds balance net of hedging US$4.3b ($10.2b x 42%)

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Client Balances –
Financial
Forward view of Hedges Results
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Derivative and Fixed Rate Deposits in place at 30-Jun-11
US$m Total
hedges
3,000
2,500
2,000
1,500
1,000
500
0
Jul-11 Jul-12 Jul-13 Jul-14 Jul-15
Total Synthetic Hedging (derivatives & term deposits)
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Client Balances – Financial
Results
Interest Rate Hedging Policy and Strategy
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: Policy

Minimum hedge of 25% / Maximum hedge of 100% Minimum term 1 year / Maximum term 5 years (some exceptions permitted under the Board policy)

: Current Strategy

Continue to monitor medium term swap rates with the intention of accumulating cover should rates rise materially

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Operating Costs Financial
Results
Half Year Comparisons
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700
600
154.2
500 148.6
137.4
138.8 139.6
141.2
400
300
427.1 436.2
200 406.7 396.8 395.4
350.6
100
0
1H09 2H09 1H10 2H10 1H11 2H11
Operating costs excl. COS Cost of Sales (COS)
US$ million
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----- Start of picture text -----

Operating Costs Financial
Half Year Comparisons Results
----- End of picture text -----

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----- Start of picture text -----

350.0
300.0
250.0
200.0
150.0
100.0
50.0
0.0
Cost of Sales Personnel Occupancy Other Direct Technology
1H09 2H09 1H10 2H10 1H11 2H11
293.4
283.7
263.8 263.7
256.1
226.6
154.2
148.6
137.4 141.2 138.8 139.6
US$ million
82.2 80.0 81.8 80.7 79.3
71.3
37.7 32.3 30.3 34.8 33.9 34.6 23.0 20.4 22.7 26.8 24.6 28.9
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  • Corporate operating costs have been allocated and reported under the five main cost categories – cost of sales, personnel, occupancy, other direct and technology. Technology costs include a portion of personnel, occupancy and other direct costs attributable to technology services.

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Technology Costs Financial
Results
Continued Investment to Maintain Strategic Advantage
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120 12.0%
10.7%
10.1% 10.3%
10.0%
9.9%
100 9.5% 10.0%
80 4.4 3.9 3.4 4.1 2.7 8.0%
18.5 2.3 19.0
19.9
27.6 26.1
60 19.7 6.0%
23.2
26.3
23.3
40 22.1 20.2 23.9 4.0%
20 2.0%
36.6
32.9 33.0
27.0 28.8 26.6
0 0.0%
1H09 2H09 1H10 2H10 1H11 2H11
Development Infrastructure Maintenance Admin Technology costs as a % of revenue
US$ million
Technology costs as a % of revenue
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The basis for calculating and classifying technology costs has been revised from 1 July 2010. Partly this reflects changes in reporting structures, where technology workers previously embedded within business units are now part of the global technology group, and partly it corrects some inconsistencies that had developed over time. While the aggregate spend does not change materially, the FY11 numbers are compiled on the revised basis.

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Free Cash Flows Financial
Results
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250
206.7 207.7
200
181.6
171.2
159.9
148.4
150
100
49.7 *
50
15.4

12.6 10.3 7.3 8.0
0
1H09 2H09 1H10 2H10 1H11 2H11
Operating Cash Flows Cash outlay on Capital Expenditure
Notes:
US$ million
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1. * US$49.7m includes acquisition of Land and Buildings in the UK (US$34.7m). 2. ** US$15.4m excludes assets purchased through finance leases which are not cash outlays.

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FY 2011 Operating Cash Flows Analysis Financial
Results
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0.0
50.0
100.0
150.0
200.0
250.0
300.0
350.0
400.0
450.0
US$ million
414.5
319.6
22.9
24.1
32.5
109.4
414.5
319.6
22.9
24.1
32.5
109.4
414.5
319.6
22.9
24.1
32.5
109.4
414.5
319.6
22.9
24.1
32.5
109.4
414.5
319.6
22.9
24.1
32.5
109.4
414.5
319.6
22.9
24.1
32.5
109.4

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27

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Balance Sheet as at 30 June 2011
Financial
Results
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Balance Sheet as at 30 June 2011
Financial
Results
Jun-11
Jun-10
Variance
US$'000
US$'000
Jun-11 to
Jun-10
Current Assets
$733,928
$653,512
12.3%
Non Current Assets
$2,139,310
$2,036,943
5.0%
Total Assets
$2,873,238
$2,690,455
6.8%
Current Liabilities
$538,456
$497,347
8.3%
Non Current Liabilities
$1,089,326
$1,120,156
(2.8%)
Total Liabilities
$1,627,782
$1,617,503
0.6%
Total Equity
$1,245,456
$1,072,952
16.1%

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Key Financial Ratios Financial
Results
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EBITDA Interest Coverage Net Financial Indebtedness to EBITDA

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25.0 2.00
1.80
20.0 1.60
1.40
15.0 1.20
1.00
10.0 22.1 22.3 0.80 1.72 1.67
17.0 1.42 1.40 1.42 1.35
15.1 0.60
13.3
5.0 10.4 0.40
0.20
0.0 0.00
1H09 2H09 1H10 2H10 1H11 2H11 1H09 2H09 1H10 2H10 1H11 2H11
Jun-11 Jun-10 Variance
Jun-11 to
US$ Mn US$ Mn
Jun-10
Interest Bearing Liabilities $1,013.5 $994.0 2.0%
Less Cash ($347.2) ($278.7) 24.6%
Net Debt $666.3 $715.4 (6.9%)
Management EBITDA (rolling 12 months) $493.6 $510.9 (3.4%)
Net Debt to Management EBITDA 1.35 1.40 (3.6%)
Times Times
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----- Start of picture text -----

Debt Facility Maturity Profile Financial
Results
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Debt Facility Maturity Profile
Financial
Results
** The white $550M FY13 bar is the Bank of New York Mellon acquisition bridge facility that matures in July 2012.
This facility remains undrawn and should the BNY-M acquisition occur, we will draw on it at point of acquisition and then replace it with long
term debt.
123.0
297.7
140.0
124.5
21.0
235.0
123.0
300.0
300.0
124.5
21.0
235.0
550.0
0.0
100.0
200.0
300.0
400.0
500.0
600.0
FY12
FY13
FY14
FY15
FY16
FY17
FY18
FY19
US$ million
Debt Drawn
USPP
Bridge Facility

Maturity Dates
Debt
Committed
Bank
Private Placement
Drawn
Debt Facilities
Debt Facility
Facility
FY12
Mar-12
123.0
123.0
123.0
FY13
Jul-12
550.0
550.0
May-13
297.7
300.0
300.0
FY14
May-14
140.0
300.0
300.0
FY15
Mar-15
124.5
124.5
124.5
FY16
FY17
Mar-17
21.0
21.0
21.0
FY18
FY19
Jul-18
235.0
235.0
235.0
TOTAL
941.2
1,653.5
1,150.0
503.5**

** The white $550M FY13 bar is the Bank of New York Mellon acquisition bridge facility that matures in July 2012.

This facility remains undrawn and should the BNY-M acquisition occur, we will draw on it at point of acquisition and then replace it with long term debt.

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Capital Expenditure vs. Depreciation Financial
Results
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50.0
49.7
45.0
44.2
40.0
35.0
30.0
25.0 23.5
20.0
15.0
12.6
10.3
10.0 8.7
5.0
0.0
1H09 2H09 1H10 2H10 1H11 2H11
Other 0.5 0.2 3.0 3.0 2.0 1.8
Occupancy 3.0 0.7 35.9 30.0 1.0 2.5
Communication Services Facilities 1.9 1.2 1.7 0.8 1.0 4.6
Information Technology 7.2 8.2 9.2 10.4 4.7 14.6
Depreciation 14.3 13.1 15.1 16.4 16.0 18.6
US$ million
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----- Start of picture text -----

Working Capital Management Financial
Results
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Days sales outstanding
45
41 41
40 40
40
38 38
35
30
25
20
15
10
5
0
1H09 2H09 1H10 2H10 1H11 2H11
No. Of Days
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Return On Invested Capital Vs. WACC and Financial
Results
Return on Equity
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0.00%
5.00%
10.00%
15.00%
20.00%
25.00%
30.00%
35.00%
40.00%
10.57%
10.41%
9.83%
17.98%
17.36%
16.94%
36.10%
31.44%
26.93%
FY09
FY10
FY11
WACC
ROIC
ROE

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Equity Management – Final Dividend Financial
of 14 cents (AU) Results
----- End of picture text -----

EPS - Basic US 47.53 cents EPS - Mana ement US 55.67 cents g Interim Dividend AU 14 cents (60% franked) Final Dividend AU 14 cents (60% franked) Current Yield* 3.8%

*** Based on 12 month dividend and share price of AU$ 7.34 (close 5 August 2011)**

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Financial Summary – Final Remarks Financial
Results
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  • › Second highest management EPS in group’s history in difficult market conditions.

  • › Diverse portfolio of revenues, disciplined expense, cost and capital expenditure management continue to drive solid margins and strong free cash flow.

  • › Maintained strong and conservative balance sheet.

  • › Final dividend maintained at AUD 14 cents per share, franked to 60% (unchanged).

  • › Full year dividends maintained at AUD 28 cents per share, with average franking increasing from 55% to 60%.

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Financial CEO’s
Introduction
Results Report
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3

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Group Strategy and Priorities CEO’s
Report
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Our group strategy remains as it has been:

  • › Continue to drive operations quality and efficiency through measurement, benchmarking and technology.

  • › Improve our front office skills to protect and drive revenue.

  • › Continue to seek acquisition and other growth opportunities where we can add value and enhance returns for our shareholders.

In addition, we continue to commit priority resources in two areas:

  • › Continuing to lift our market position.

  • › Engaging with a range of proposals and projects around the globe that look to change the legal and/or operational structure of securities ownership and of communications between issuers and investors (we refer to these matters as “market structure”).

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Delivery Against Strategy CEO’s
Report
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Delivering on the first 2 limbs of the strategy (cost & revenue) has been a key priority:

  • › Operational productivity and quality continues to improve across the globe.

› Revenue initiatives continue to offset to some extent revenue drag from GFC client losses, low interest rates and soft volumes in transactional area.

› Our position at the top of independent service surveys evidences our quality achievements, and supports client retention and pricing.

In April 2011, we announced two significant transactions:

› The acquisition of Servizio Titoli (ST). This transaction closed before the end of FY11 and ST made a better than expected contribution to the FY11 result.

› The proposed acquisition of The BNY Mellon shareowner services business. This acquisition is subject to anti-trust clearance which has not yet been obtained. We are examining several other acquisition opportunities, mainly in non-traditional business lines. But we will not prejudice our capacity to resource and fund the integration of the BNY Mellon shareowner services business.

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Other priorities - Market Position and Market Structure
CEO’s
Report
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› We continue to enhance the quality of our operational and client directed processes, and to develop and launch new and enhanced products across the full range of our businesses.

› Third party shareholder and issuer satisfaction surveys, as well as our own market research, continue to show that the market recognises the edge that our quality and product innovation give us.

  • › Our market position is also significantly enhanced by our leading role as an advocate of issuer interests, and transparency in particular, in relation to a range of market structure issues.

  • › Turning to specific market structure issues:

› The US SEC has not said what it will do after its proxy concept release.

› We have invested heavily in understanding a range of EU regulatory and market structure reforms (CSD Law, Securities Law Directive, Target 2 Securities), participating in a wide range of consultation exercises, and issuer and issuer agent lobbying efforts.

› We continue to work on market development projects in HK, China & Russia.

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USA Update CEO’s
Report
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  • › Pending regulatory clearance, a strong integration team led by Stuart Irving and Mark Davis is being assembled for the BNY Mellon shareowner services integration. Planning well advanced to ensure quality migrations and undisrupted service for existing clients.

› Service levels, quality and survey scores remain excellent across all businesses.

  • › Winning new clients – eg, BB&T (formerly insourced TA) and re-signing large existing clients. But competition in the TA space esp at the top end remains very strong with Wells, AST, Broadridge and others very active.

  • › Volumes of project-driven work at Funds Services and KCC continue to soften (Resourcing reduced in parallel, but profits still hit).

  • › Push to build the class-actions footprint continues to bear fruit.

  • › M&A remains quiet, hurting corporate actions and proxy revenues.

  • › No response from the SEC as yet on its “proxy plumbing” consultation.

  • › Low interest rates and general economic conditions continue to drag on revenues.

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Canada Update CEO’s
Report
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  • › Increased tender activity amongst large clients (ours and not ours) is putting pressure on pricing.

  • › Winning a good number of new TA mandates more generally.

  • › Plans business continues to do well post disposal of the stock options business to Solium Capital.

  • › Corporate actions are very slow, impacting both investor services and proxy solicitation.

  • › Operations restructure is delivering increased automation and well received new products (eg, new electronic service with Canadian Depository for Securities for broker stock movements into CDS).

  • › Low interest rates and general economic conditions drag across a range of the Canadian businesses.

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UCIA Update CEO’s
Report
----- End of picture text -----

  • › Migration and integration of the former HBOS Employee Equity Solutions business progressing well with sharesave migrations completed, Jersey well advanced, and the financial benefits of those processes meeting or exceeding expectations.

  • › Aviva register and plans successfully migrated from Equiniti.

  • › New management in the Voucher Services business has improved commercial outcomes – better understanding of cost to serve leading to more accurately priced tenders, especially for highly price-sensitive public sector mandates.

  • › Deposit Protection Scheme continues to grow, with opportunities to expand within the UK to Scotland (most advanced) and other countries

  • › Ireland holding up well and ETF sector continues to provide good opportunities.

  • › South African corporate activity subdued.

  • › Low interest rates and general economic conditions dragging on all businesses

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Continental Europe Update CEO’s
Report
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  • › The November 2011 restructure to break out Continental Europe as a region on its own is already delivering benefits. A range of business development opportunities identified in the very fluid regulatory and structural environment.

  • › Russian business continues to build market position and client numbers. The fraud litigation there continues and risk management remains a high priority.

  • › Servizio Titoli acquisition completed and integration well advanced. Initial financial performance in advance of expectations.

  • › German AGM business looking more promising than a very quiet FY11.

  • › VEM depends on market activity and so is quiet (but profitable). It will benefit from any upturn in market activity and from the opening up of cross-border service opportunities.

  • › The Danish meeting and plans business is tracking as expected and is a valuable component in building more integrated Continental European offerings.

  • › New management structure in Sweden well received by clients.

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Asia Update CEO’s
Report
----- End of picture text -----

  • › The HK IPO pipeline is still strong but retail demand remains very subdued.

  • › Planning for dematerialisation of the HK equities market continues.

  • › China plans and proxy businesses continue to grow profitably, and we have launched an AGM administration business with very encouraging first year results.

  • › India quiet, and IPO pricing fiercely competitive. Indian JV has acquired the major stake in a small registry business in Bahrain.

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Australia & New Zealand Update CEO’s
Report
----- End of picture text -----

  • › Scott Cameron (formerly Asia-Pac regional CFO) has taken over from Mark Davis as regional head. (Mark is jointly heading the BNY Mellon shareowner services business integration project.)

  • › Corporate action levels down significantly.

  • › Winning a good share of what work there is – eg, Treasury Wines spin-off from Fosters.

  • › Good Communication Services client wins in late 2011 should positively impact 2012.

  • › Plans business grew and performed very well in a difficult market. The second year of tax reporting ran smoothly.

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46

Computershare Limited Full Year Results 2011 Presentation

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Appendix:

Full Year Results 2011 Presentation

10 August 2011

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Appendix 1: Group Comparisons
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Group Comparisons

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CPU Revenues Financial
Results
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3% 11% Register Maintenance Corporate Actions 10% Business Services 43% 6% Stakeholder Relationship M'ment Employee Share Plans Communication Services 16% Tech & Other Revenue 11%

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FY 2011 Revenue Financial
Results
Regional Analysis
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300.0
250.0
200.0
150.0
100.0
50.0
0.0
Register Corporate Business Stakeholder Employee Share Communication Tech & Other
Maintenance Actions Services Relationship Plans Services Revenue
M'ment
Australia & NZ Asia UCIA Continental Europe USA Canada
262.2
145.6
131.4
US$ million
104.7
91.2
84.8 85.9
71.9
66.8
60.5
51.4 49.8 47.5 45.6
34.7
30.8 31.4
22.7 25.1
4.0 3.4 1.9 6.1 3.7 11.0 12.6 3.1 19.3 4.3 1.2 15.6 0.0 4.3 17.6 15.5 3.5 12.0 0.8 8.6 5.3 18.3 2.3
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Revenue Financial
Results
Half Year Comparisons
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400.0
350.0
300.0
250.0
200.0
150.0
100.0
50.0
0.0
Register Corporate Actions Business Services Stakeholder Employee Share Communication Tech & Other
Maintenance Relationship Plans Services Revenue
M'ment
1H09 2H09 1H10 2H10 1H11 2H11
367.7
339.8 342.9
330.8
317.3
308.2
US$ million
140.8 139.8 136.5 131.2 134.9
114.1 112.2
100.9
96.8
71.0 82.7 76.0 71.1 81.6 81.9 70.1 74.0 83.6 83.5 78.1 80.9 84.7 87.5
63.2
56.6 57.6 54.1
49.6
44.3
39.5
32.3 27.0 28.8 28.8 24.1 23.6
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Effective Tax Rate - Statutory & Management Financial
Results
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Effective Tax Rate - Statutory & Management
Financial
Results
28.5%
26.4%
27.5%
26.6%
27.0%
28.4%
26.3%
28.3%
27.8%
25.6%
10.0%
12.0%
14.0%
16.0%
18.0%
20.0%
22.0%
24.0%
26.0%
28.0%
30.0%
FY07
FY08
FY09
FY10
FY11
Tax Rate %
Statutory
Management

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Appendix 2: Country Summaries
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Country Summaries

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54

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Australia
Financial
Half Year Comparison Results
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Revenue Breakdown
Total Revenue 98.0
250.0 88.0
221.5
217.3
78.0
192.6
200.0
68.0
168.5 165.2 167.4
58.0
150.0
48.0
38.0
100.0
28.0
50.0 18.0
8.0
0.0
-2.0
Register Maintenance Corporate Actions Business Services Stakeholder Employee Share Plans Communication Tech & Other Revenue
1H09 2H09 1H10 2H10 1H11 2H11
Relationship M'ment Services
1H09 2H09 1H10 2H10 1H11 2H11
84.0
80.0
74.9
73.5 73.1 72.4
70.9
68.7
61.6
59.9
57.1
54.4
45.8
AU$ million
32.8
AU$ million
26.0
24.2
21.5
19.3
9.5 8.2 9.1 8.9 9.6 10.0 11.2 9.4
5.5 6.2 7.0
3.5 2.8 3.6 4.2 1.8 1.5 2.0 2.7 1.4 3.2 3.1 4.1 4.1
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New Zealand
Financial
Half Year Comparison Results
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Revenue Breakdown

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7.0
Total Revenue
9.0 6.0
8.3
8.1
8.0 7.5 7.4 7.5
7.2 5.0
7.0
6.0 4.0
5.0
3.0
4.0
3.0
2.0
2.0
1.0 1.0
0.0
0.0
1H09 2H09 1H10 2H10 1H11 2H11
Register Maintenance Corporate Actions Business Services
1H09 2H09 1H10 2H10 1H11 2H11
6.4
6.1
5.8
5.7
5.6
5.5
NZ$ million
NZ$ million 2.3
2.0
1.7 1.8
1.5
1.4
0.1 0.1 0.1
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Hong Kong Financial
Half Year Comparison Results
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Revenue Breakdown
250.0
Total Revenue
350.0
327.6
297.0 200.0
300.0
250.0 234.1
210.3 150.0
195.9 192.4
200.0
150.0 100.0
100.0
50.0
50.0
0.0
0.0
1H09 2H09 1H10 2H10 1H11 2H11 Register Maintenance Corporate Actions Business Services Stakeholder Relationship Employee Share Plans
M'ment
1H09 2H09 1H10 2H10 1H11 2H11
177.6 176.8
172.0
155.1 151.5 153.8
147.9
135.3
HK$ million
HK$ million
62.4
52.2
17.1 14.8 14.5
1.2 0.8 1.0 2.3 0.6 0.4 5.6 4.2 7.1 3.0 0.0 0.0 0.0 0.0 0.0
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India
Financial
Half Year Comparison Results
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900.0
Revenue Breakdown
Total Revenue 800.0
1,200.0 1,134.2
1,101.7 700.0
1,060.1 1,074.4
1,000.0 600.0
836.1 834.4
800.0 500.0
400.0
600.0
300.0
400.0
200.0
200.0
100.0
0.0 0.0
1H09 2H09 1H10 2H10 1H11 2H11 Register Maintenance Corporate Actions Business Services
798.4
771.6
714.2
687.8
538.4
502.7
INR million
317.4
301.6
290.5
276.9 278.7
INR million
235.3
135.2
61.0 69.8
20.8 14.3 26.5
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1H09 2H09 1H10 2H10 1H11 2H11

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United States
Financial
Half Year Comparison Results
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Revenue Breakdown

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160.0
Total Revenue 140.0
350.0
312.2 120.0
297.1
300.0 277.1
266.4
258.3 100.0
231.7
250.0
80.0
200.0
60.0
150.0
100.0 40.0
50.0 20.0
0.0 0.0
Register Corporate Actions Business Services Stakeholder Employee Share Communication Tech & Other
1H09 2H09 1H10 2H10 1H11 2H11 Maintenance Relationship Plans Services Revenue
M'ment
1H09 2H09 1H10 2H10 1H11 2H11
138.8
135.8
128.0 126.4
122.8
117.4
US$ million 65.8 65.4
58.3
53.8
51.4
48.1
US$million
39.8
37.8
33.2 30.2 31.1 32.7
21.3 21.3 22.3 23.3 22.7
19.1 16.0 17.5 17.8 16.5 14.9
12.1 11.9 11.6 11.6 12.4
8.0 3.9 6.1 5.3 9.1 6.5 9.0 5.7
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In 2H10 USD 13.4M of Business Services revenue was incorrectly reported as Corporate Actions. This has been corrected and the correct 2H10 Business Services revenue of USD 48.1M and Corporate Actions revenue of USD 21.3M is reflected here.

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Canada
Financial
Half Year Comparison Results
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Revenue Breakdown

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60.0
Total Revenue
115.0 50.0
109.5 109.0
110.0
40.0
104.1
105.0 102.6
30.0
100.0 97.7
94.3 20.0
95.0
90.0
10.0
85.0
0.0
1H09 2H09 1H10 2H10 1H11 2H11
Register Corporate Actions Business Services Stakeholder Employee Share Communication Tech & Other
Maintenance Relationship Plans Services Revenue
M'ment
1H09 2H09 1H10 2H10 1H11 2H11
48.3
45.9
45.1
41.8
38.3
37.0
36.1 36.3 36.1
32.8
31.5 32.0
CA$ million CA$ million
17.4
14.5 14.0
12.6 13.0 12.2
8.0 8.5
7.2 7.1 7.2 7.2
2.6 2.1 1.3 1.6 1.5 1.6 1.5 1.4 1.8 1.7 1.7 1.9 0.7 1.1 1.0 2.1 1.1 0.5
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United Kingdom & Channel Islands Financial
Half Year Comparison Results
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Revenue Breakdown

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40.0
35.0
Total Revenue
120.0
30.0
96.4
100.0
86.5 25.0
82.0
77.7
73.5
80.0
67.4 20.0
60.0
15.0
40.0
10.0
20.0
5.0
0.0
1H09 2H09 1H10 2H10 1H11 2H11 0.0
Register Maintenance Corporate Actions Business Services Stakeholder Employee Share Plans Communication Services Tech & Other Revenue
Relationship M'ment
1H09 2H09 1H10 2H10 1H11 2H11
33.4
32.0
27.0
26.4 26.1
24.7 24.3 24.2
23.2
21.4
20.2 19.9 20.8 19.6 20.6
GBP million 17.2
GBP million 11.9
10.4 10.3
9.6
9.0
7.1
5.8
4.0
3.5
2.7 2.6 2.6
1.8 1.8 2.2 1.7 1.0 1.3 1.0 1.3 1.1 1.5 2.1 2.1 1.9 1.9
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Ireland
Financial
Half Year Comparison Results
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Revenue Breakdown

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5.0
Total Revenue 4.5
6.0 5.5 4.0
5.4
4.9
5.0 4.5 4.5 4.4 3.5
3.0
4.0
2.5
3.0
2.0
2.0
1.5
1.0 1.0
0.0 0.5
1H09 2H09 1H10 2H10 1H11 2H11 0.0
Register Maintenance Corporate Actions Employee Share Plans Tech & Other Revenue
1H09 2H09 1H10 2H10 1H11 2H11
4.3
3.7
3.5
3.4
3.3
3.3
EUR million
EUR million
1.3
1.1
1.0
0.8 0.8
0.7
0.5
0.3
0.2
0.0 0.1 0.1 0.1 0.1 0.1 0.1
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Germany Financial
Half Year Comparison Results
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Revenue Breakdown

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13.0
Total Revenue
11.0
30.0
26.3
24.2
25.0 22.9 9.0
19.0
20.0
16.8 7.0
16.3
15.0
5.0
10.0
3.0
5.0
1.0
0.0
1H09 2H09 1H10 2H10 1H11 2H11 Register Corporate Actions Business Services Stakeholder Employee Share Communication Tech & Other
-1.0 Maintenance Relationship Plans Services Revenue
M'ment
1H09 2H09 1H10 2H10 1H11 2H11
10.9
10.5 10.4
7.4
7.0
6.8
6.0
5.5
5.2 5.2 5.2
EUR million
4.8
4.5
EUR million 3.8 3.7 3.6
3.4
3.0
2.4
2.2
1.8
1.7 1.7
1.4 1.4
1.2 1.3
1.0
0.6 0.5
0.3 0.3 0.3 0.2 0.2 0.2
0.0 0.0 0.0 0.0 0.0 0.0
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In Germany AGM revenue has in prior halves been recognised in Corporate Actions. To be consistent with the rest of CPU Group, we have in 2H11 reclassified this to Register Maintenance (from Corporate Actions). All prior period comparatives have been restated.

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South Africa
Financial
Half Year Comparison Results
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Revenue Breakdown

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140.0
Total Revenue
120.0
138.0
136.1
136.0
100.0
134.0 132.6
132.0
130.0 80.0
127.7
128.0
125.7
126.0 60.0
123.4 123.5
124.0
122.0 40.0
120.0
118.0
20.0
116.0
1H09 2H09 1H10 2H10 1H11 2H11
0.0
Register Maintenance Corporate Actions Business Services Stakeholder Relationship Employee Share Plans
M'ment
1H09 2H09 1H10 2H10 1H11 2H11
118.4
112.8 111.5 113.5
109.9
107.0
ZAR million
ZAR million
21.2
10.8
9.1 9.4 6.3 5.7 7.8 9.0
2.5 1.9 2.3 2.4 3.3 2.4 0.7 0.5 0.4 0.3
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Russia
Financial
Half Year Comparison Results
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Revenue Breakdown
400.0
Total Revenue
350.0
450.0
402.1
400.0 300.0
350.0 312.1
250.0
284.5
300.0
250.0 200.0
182.1
200.0
135.3 150.0
150.0
103.0
100.0 100.0
50.0
50.0
0.0
1H09 2H09 1H10 2H10 1H11 2H11 0.0
Register Maintenance Business Services Stakeholder Relationship M'ment
1H09 2H09 1H10 2H10 1H11 2H11
371.3
293.2
247.7
175.3
RUB million
RUB million 129.2
102.8
36.8
26.8
17.7
0.3 6.2 6.8 1.2 4.0
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Appendix 3: Assumptions Financial
Results
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Assumptions

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Assumptions: Exchange Rates Financial
Results
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Average exchange rates used to translate profit and loss to US dollars

USD 1.00000
AUD 1.0196
HKD 7.7763
NZD 1.3270
INR 45.3567
CAD 1.0061
GBP 0.6311
EUR 0.7379
ZAR 7.0344
RUB 29.7754
AED 3.6742
DKK 5.5007
SEK 6.7278

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67